National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,849)
- (5,516)
- (1,363)
- (596)
- (501)
Popular Mentions
- 4,919,150 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,919,150 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 23, 2018
I pay a lot in my credit card bills and then I saw a post where National Debt Relief offered debt consolidation. Also, they had tools to help you once that is over to help you not make those same mistakes. I’m in their 20-mark program which is 20 months and I pay a certain amount every month and it goes into an account. I just call their customer service if I have concerns and they always seem to help me out. They call me whenever they get a settlement offer to see if I accept that and then if I accept it, they go ahead and get the process right on. They settle with my creditor and then whenever they reach a settlement, they pull the money out of my account and they pay my creditors that settlement amount. I feel comfortable with the program and the payment plan is working great. I signed up in June of 2017 and two accounts have been settled. Everything is good on my end and I really like them.
Reviewed March 23, 2018
My issue was money and I can't have any outstanding debt, so I needed to consolidate everything and get that under control. I was referred to National Debt Relief by my girlfriend at that time and she told me I should give them a call and look into the program. I inquired with them and they told me what the program entailed, and based on my financial situation at that time and what I could afford, they sent me an email. Once I had PDFs of the agreement based on the amount of money I could afford to put away each month, they explained how it works with drafting from my checking account into my “account” with National Debt Relief which they would use as the pot of money to pay down. Then they consolidated my debt and negotiated on my behalf, and it’s been working pretty good.
Every time there’s a settlement offer, I get a phone call and the email once they are approved or denied. The last time I checked, I enrolled about $24,900 in unsettled debts and then as of today, I’ve settled $5,100 and there’s still a remaining balance of $19,000 that’s unsettled. They began at about 4 years, and at first I thought that sucked ‘cause I’d be paying it forever. But it’s not too bad now. I liquidate some assets and received an inheritance, and I’m actually able to contribute more than the $440 that they draft automatically from my checking account every month, so I’m hoping that they can actually cut down that 4-year time more significantly.
Additionally, while I don’t know who is the one person that I’m supposed to contact, every time I call, whoever I get from their call center is helpful. They keep me well-informed of my current balance. I check online all the time, but they’ll give me courtesy calls and let me know that once we get to an amount, they’ll be able to try negotiations for this account. I’ve been better than what I was doing before with nothing, and it’s good that I’m actually able to have a plan of action. I’m happy with it.
The fees that are associated with the negotiations and the reductions were a little bit high, but being that someone’s actually able to help and negotiate on my behalf with these creditors and I can actually pay down these debts, that’s okay. I like that. For the quality of service I’m getting, I’m content with everything right now. I have to pay to play and that’s just the price. I track my credit scores and things have improved. I would definitely refer friends to NDR and tell them to do the program that I would do and opt for based on my experience and the satisfaction that they helped me with so far, so they’d be a worthwhile investment.
Reviewed March 22, 2018
The initial customer representative, Daniel **, was very good and patient in answering all of my questions. He was willing to go over my budget with detail to figure out if I was eligible for the program. Overall, he was an excellent representative.
Reviewed March 22, 2018
I was impressed with the level of detail about the program. Representatives were very knowledgeable about the program and answered all questions. I am hopeful that we will achieve financial freedom. We want Thank you for your services and the professionalism.
Reviewed March 22, 2018
Very helpful. Answered all my questions. Ms ** was very helpful. Made me feel comfortable. I was a little distressed at trying to balance all my debt. Looking forward to getting my debt under control. Thank you in advance. Also the lady with my welcome package was nice. It made my day to know someone was going to settle this help me.
Reviewed March 22, 2018
The enrollment experience for debt relief with representative, Marvin **, was under the circumstances quite pleasant. He explained the pros and cons of the process and was patient with contact limitations on my part. He followed through at each stage and was available to answer my questions anytime I emailed him. I am hopeful that, by working with the rest of the National Debt Relief group, I can eliminate my debt in less than 3 years.
Reviewed March 22, 2018
It used to be very hard every month to pay my bills. I was married. And got left with all the credit card in my name. I was working overtime for 2 years. Still couldn't catch up. A friend of mine's told me about debt relief. I didn't believe it. I call. Now my life is stress free. Debt relief Help me When I thought it was no help for me. Thank you???
Reviewed March 22, 2018
Very professional, nice and explained everything. Took time with me so I understood what I was signing to pay off my debt. I choose NDR because of Kevin **. He was so polite and made it easy for me. Andrew was very informative. Thank you.
Reviewed March 22, 2018
I was at my wits end and didn't know what I was going to do, so deep in debt and I had to retire sooner than planned so no extra money to pay things off. NDR came up with a budget to get me out of debt in a matter of months. I have already had two offers to settle my debt. Going through this program I have also learned to budget my money better.
Reviewed March 22, 2018
Both Diana and Jamie were great with providing me with information and answering any questions. Great consumer service from both of them. I would be honored to recommend Debt Relief to all that ask and need information. I felt like they cared and was providing me with all the information to make a great decision to make the best choice for my financial situation and how to manage my future. They made sure they asked me if I understood and if I had any questions based on the information they provided me with.
Reviewed March 22, 2018
Daniel wad great and everything was explained in detail. Thank you. Looking forward to getting out of debt. He returned my calls in a fast manner, he helped me make a decision that I needed to make a long time ago.
Reviewed March 22, 2018
Both of the representatives I worked with to set up my account and begin my negotiation were incredibly patient and understanding. I am very pleased with my experiences so far, and would absolutely recommend National Debt Relief to any of my friends and family struggling with debt.
Reviewed March 22, 2018
Well educated customer service Rep. Call was well informative. The Rep answered all of my questions and concerns. I would recommend this company to other friends. Thank you. I will know more as the months go onward. I do have huge hopes for this company and all the people that work here.
Reviewed March 22, 2018
I talked to Krystal and she was very friendly and helpful and answered my questions to my satisfaction. It was a pleasant to speech to someone with such knowledge about my experience and so friendly and helpful. It is so hard to talk to some people about your problems but she made me feel very relaxed.
Reviewed March 22, 2018
I am pleased with the phone call I received from NDR. The girl was helpful and had a great personality. She explained everything to me and made sure I understood what was going on. She also reminded me to go into the acct online and this way I will always know where I stand at the present time. She was very informative and pleasant.
Reviewed March 22, 2018
So far we've had a good experience working with both individuals that have contacted us. They answered questions and were very knowledgeable during the process. It is a long, time-consuming process but they helped tremendously throughout the phone calls. Each individual guided us through the steps of the process and what to look for as we move along. I wouldn't change a thing.
Reviewed March 22, 2018
Kitie and Vanessa were very helpful and to the point and made my day much easier. I'm glad that they have great people that explain everything in great detail. If in the future I come in contact with a person that has financial difficulty I will recommend them to you. Thank you so much. Keep up the great work!
Reviewed March 22, 2018
Very impressed that I already have an account settled when I’ve only been doing this for 2 months. I had no idea that things would start so quickly. It’s been a scary choice to make, but so far it seems to be working.
Reviewed March 22, 2018
National Debt Relief Has done everything they said they would from the beginning. They have helped me and still are. Without them, I would have had to file Bankruptcy. All their staff in their phone calls have been very professional with me. I would give them a five star rating.
Reviewed March 22, 2018
I am in serious financial debt and there is nowhere for me to turn. This service will save me a lot of time, money, and stress in the long run. I had a pleasant experience with Christopher who really took the time to explain everything to me.
Reviewed March 22, 2018
Both reps I have spoken to have been kind, understanding and very informative on the program. I felt like a family member was taking care of my problems when communicating with your team. Very appreciated. Emails were sent in an incredibly timely manner and followed up with diligently.
Reviewed March 22, 2018
The customer service NDR is exceptional!! They guide you and help you reach agreements with your creditors!! They inform you when they have reached an agreement with the creditors and they help you pay the settlement in a timely manner!!
Reviewed March 22, 2018
Debt Relief cleared all debt I had in the program for half of the money owed. Easy affordable deductions, they work with you and communicate with you every step of the way. I highly recommend this program to anyone that has debt. Thank you Debt Relief... for helping me to relieve my debt stress.
Reviewed March 22, 2018
Jim ** is very professional, helpful and detailed in his explanation in simple and easy to understand manner. Thank you so much for guiding me to be debt free. More power to you and to National Debt Relief. I will be happy to recommend National Debt Relief to ease the burden of paying high interest debt.
Reviewed March 22, 2018
Fantastic, quickly informative gentlemen. Couldn't expect anything better than this help from National Debt Relief! They made a big difference as to my view on life and knowing they will be assisting me to reduce my debt to high credit ratio. Both are A++ informed Men! And super kind.
Reviewed March 22, 2018
It looks to be a good settlement but it requires extra funding. Instead of drawing once a month from my bank account, now they are going to draw twice, once for the original, once for the additional. I asked to have it all drawn at once, but I've had no reply.
Updated review: Sept. 5, 2018
I had a question about an account that we settled. Roberto called me back right away. We went over everything thoroughly and he answered all of our questions and then some. Customer service is outstanding. We are very pleased with National Debt Relief and are glad we decided to enroll our accounts. They are almost all paid off now. Yay!!!
Original Review: March 22, 2018
We are old school and did not want to go bankrupt. We wanted to own our responsibility. Our credit is NOW in the toilet, but we are doing fine without it. We only have one card still hounding us, hopefully it I’ll be resolved soon. So far, so good, check back in a year!
Reviewed March 22, 2018
So far, everything going along fine! You have been very helpful with your updates on the computer and your ability to reduce the amount to owe back. I have recommended a friend who was in trouble with his debt due to a divorce and I believe he came to you. Not sure yet if he entered your program. Thank you.
Reviewed March 22, 2018
So far my experience with you guys has been amazing. I was honestly very worried about calling because I was afraid but your team members really put me at ease by explaining everything in detail and answering any questions I had. I look forward to every interaction with y'all! :)
Reviewed March 22, 2018
My experience thus far with National Debt has been very good. Carlos did a great job and laying everything out there for me and helping during this difficult time. I am anxious to see once the settlements are made but as of now I would highly recommend this program if you are struggling to make payments.
Reviewed March 22, 2018
I just enrolled in this program, so as of right now, I don't have much experience with NDR, but I am looking forward to seeing what they can do. Josh has been helpful in answering any questions I have had either by email or phone. Now, to get started...
Reviewed March 22, 2018
Isaiah and Rita have both been great so far! They have explained everything in detail and made sure I understood what was happening. Both have been very friendly each time I have spoke with them. This process has been fairly simple and I am glad that I went through this company.
Reviewed March 22, 2018
It was very helpful because the last company I tried using was not helping fix my credit score and National is. I would also recommend this to my friends and family that are in the same situation that I was in.
Reviewed March 22, 2018
I came to a point in my life where I felt trapped by debt. I called NDR and they helped me right away I received a call in less than 10 mins from filling out the online forms. I felt relief in how both phones calls I received were very kind and nice and worked with me. My payment are where they need to be! I'm super excited about becoming debt free in 2020. Thank you NDR!!!
Reviewed March 22, 2018
I am very satisfied with how my account is being managed. Also grateful for the excellent communications with the representatives. They are all very polite, and efficient. Also, their follow up to any concerns or requests have been excellent as well. Thank you.
Reviewed March 22, 2018
I entered this program with $88,000 in debt. This program has settled 44% of this debt in less than 6 months. Customer Service is compassionate, caring and solution driven. This program is truly a gift of relief. My self esteem is being restored. This program is truly legitimate. I wholeheartedly recommend this to anyone who thinks that they need to hide from creditors.
Reviewed March 22, 2018
This was a very easy thing to do. I was nervous at first, but both representatives that worked with me were knowledgeable and understanding. I would highly recommend this company to others. I have a huge sense of relief now that I'm signed on to the program.
Reviewed March 22, 2018
I contacted National Debt Relief and spoke with Jeff **. He was informed and patient with me as we went through the procedures. Based on Jeff's thorough review of my situation I enrolled in the program. I would recommend NDR.
Reviewed March 22, 2018
Amazing customer service, very easy simple process. Within 4 months one of debts was resolved! Customer service follows up on pending debts. I will recommend this service to anyone that’s looking to eliminate credit card debt in a efficient manner.
Reviewed March 22, 2018
I love this program and the service is good customer service and I will recommend my family and friends. They answer me all questions I have. I'm glad they will lower my credit and I will save money and time.
Reviewed March 22, 2018
My customer service rep Randy ** was extremely helpful in getting us started into the program with ease without hassle. The start of trying to get out debt is a great comfort. I would recommend this service to others.
Reviewed March 22, 2018
Very knowledgeable staff. They go above and beyond their means to make the associates make the right decisions and are willing to tell you if the program will work for you. Was not pushing their product on me. Really great people.
Reviewed March 22, 2018
My experience with National Debt... is amazing. I love the way they managed my case. They respond fast and they answer all my questions. Thanks to them I now live stress free..! I’m so glad that I took their help.
Reviewed March 22, 2018
My experience with my assigned team has been exemplary so far. They were able to answer all my questions satisfactorily and also provided me with very important information that I didn't think of. It lifted this heavy burden off my chest. I highly recommend this to anyone to help them from the downward spiral of increasing debt.
Reviewed March 22, 2018
This account was settled in four months for 1/2 of what I owed quicker than I had thought possible. I received an email with a notice that they had settled and would I approve. No hassle from the creditor, no calls. It was all handled by National Debt Relief.
Reviewed March 22, 2018
I am please with the persons that I spoken with. The patience and kindness to ask me do I have any questions and wait for my concerns. They didn't rush me and explained everything at hand to me with clarity. I believe NDR customer service people love what they do.
Reviewed March 22, 2018
This was a very easy enrollment. Everything was explained to me perfectly. All the questions I had were answered perfectly. I would recommend them to anyone looking for a way out of debt without filing bankruptcy. Every step of the process is easy and straightforward. Everyone is very helpful and understanding to your needs. No one is pushy!!!
Reviewed March 22, 2018
Before yesterday I would have given 5 stars because they are actually helping and HAD taken a lot of stress off of me. Then yesterday happened. When I signed up with them I was given a set amount that would be taken out of my paycheck twice a month. I agreed to this amount with the understanding this amount would not change.
Yesterday I received a call about a larger debt that had been settled, which is great, but was told there would be a shortage of funds when the final payment was due so they need me to pay more. The first few extra payments would be 35.00 each paycheck but in January they would need an extra 400.00 and then in February they would need 980.00 and some change! I said there is absolutely no way and if I had an extra 1000.00 laying around after my monthly bills were paid I wouldn't have the need for NDR!!! I said that's only one debt they settled. How much more money are they going to want as more debts are settled? After being put on hold several times she finally came back on and said they only needed an extra 36.50 until December. Needless to say, I am very disgruntled with them right now.
Reviewed March 22, 2018
I was very pleased with how my questions were answered. I felt confident that I understood the process after speaking with the representative. I never felt pressured into any decision like I did with other companies that I spoke with about similar services.
Reviewed March 22, 2018
Before NDR I literally felt like I was drowning every time I made those credit card payments. My payments were cut in half by using this program, and my first settlement was made with my creditor accepting 1/4 of my balance to resolve the debt!
Reviewed March 22, 2018
This company didn't only guided me every single step of the way, but they made sure I understood every single word of the small writing that other companies "conveniently" want you to look over, their staff is well prepared to answer any question you may have, give you great advice and put you on your way to financial independence. (I know it sounds cliché, but is the truth.) No more dealing with horrible debt collectors, no more stress, but just a plan that works for ME. I can't thank them enough.
Reviewed March 22, 2018
The personnel I spoke with were very friendly knowledgeable and provided in depth and complete answers to all of my questions. I have absolutely no confusion about the process, cost, my responsibilities, or the expected results. It was fast, easy and provided me with some much needed peace of mind as well as immediately leaving extra money in my pocket to live on.
Reviewed March 22, 2018
Spoke a little quickly but when asked a question was very informative. The system which is in place seems to be good hopefully there are no hiccups which I was assured there wouldn't be. Glad to be a client here at National Debt Relief.
Reviewed March 22, 2018
Dairy ** was more than a delight to work with. She was my first contact with NDR and completed my application with me through to approval. Dairy was patient, very articulate, well informed, and reassuring. I cannot compliment her skills and demeanor enough.
Reviewed March 22, 2018
Can you a little quicker but it's helpful NDR can relieve me from my debt and I don't have to pay it all for the rest of my life. Two more cards to go and I'm debt free. I'm recalling looking forward to being bevy free and finally staying debt free.
Reviewed March 22, 2018
I am so amazed with satisfaction from my results with NDR! They were very thorough and made sure I understood every aspect, every step of the way! I am definitely recommending National Debt Relief to any family or friends that are struggling with overwhelming debts! Thank you National Debt Relief!
Reviewed March 22, 2018
They told me I would be debt free in about 30 months. They have informed me that one of my creditors agreed to a settlement! The customer service is top notch and answers all questions you may have. I recommend anyone that needs help.
Reviewed March 22, 2018
I had excellent customer service & love how you still emphasized that it is still my money to do what I want with. I like how quickly & efficiently my debts are being solved. I like how you wanted me to stay updated with my account online also & when I did need to call with questions, they were always answered.
Reviewed March 22, 2018
If I could use one word to describe my experience with National Debt Relief, it would be "amazing". I had the pleasure of working with Randolph **. He was so patient and thorough. Definitely did not make me feel pressured to do anything but rather proved to me why I should choose National Debt Relief to help consolidate my debt. They make sure to let you know that you have a voice in these uneasy times and that you shall keep your head up regardless. Once you work with them you do not have to worry about anything and you just feel like so much weight lifted off of your shoulders. At least, that's how I felt today when I got approved. I can't wait to be debt free through National Debt Relief. After all, there's a reason why they're number one!
Reviewed March 22, 2018
NDR is been very professional and has really help me with my debt, from communication to help me with every question I have, they are in top of their game and that gives me confidence, I am very happy I choose them!!!
Reviewed March 22, 2018
I must say. I am having a wonderful experience with National Debt Relief. The staff is excellent. They do a superb job in negotiating with creditors which ends with you getting an good reduced debt agreement and repayment schedule. My biweekly payments are small enough so that I can have better cash flow and not have to proverbially speaking, “Rob Peter to pay Paul”.
Reviewed March 22, 2018
Representatives answered all questions and concerns in a professional manner and appeared to be very knowledgeable in the service program being provided. Process of the program was explained well. If I didn’t understand certain terms of the program, representative took the time to break it down so that I was about to understand clearly.
Reviewed March 22, 2018
Everyone I spoke to was very helpful and receptive of answering any questions. I had a lot of concerns when enrolling in this program but I had also run out of options. I really needed help. The gentleman that signed me up really put me at ease and answered everything I asked.
Reviewed March 22, 2018
After acceptance in the National Debt Program, there is a Welcome Call. That communication was very informative and polite. So far everything has been smooth, but it is only the beginning of the process. I am looking forward to working with the program. I don't know how it will all turn out, so I will rate the stars on my communication with them.
Reviewed March 22, 2018
They were very helpful and explained everything in detail what the company provides and what I am to do this soon as I am signed on. Everybody I spoke to was very courteous took the time to listen to me and address all my concerns.
Reviewed March 22, 2018
Great experience with National Debt Relief. They explained carefully the terms and how I would proceed through this debt free process.They speak your language and use proper terms to explain the whole financial process. As soon as I filled out the form, a representative of National Debt Relief was calling me to touch base and offer me the service.
Reviewed March 22, 2018
I was well pleased with the info I was given by both of my callers that I talked with. They were very helpful and knowledgeable in my case. I think that you will be able to assist me with my debt problems very satisfactory. Thank you.
Reviewed March 22, 2018
So far this process has been a very positive one. Michael was extremely helpful getting me set up with the program and walking me through every step and making sure I understood the program. And the welcome call made sure that I was clear on everything. Great customer service!
Reviewed March 22, 2018
I was struggling in my payments until I enroll with National Debt Relief. They’re very responsible. They do care for me. Thank You National Debt Relief. Also they always keep me up to date on every creditor at the time to settle.
Reviewed March 22, 2018
It's a great company that will help you with your debt consolidation. They have helped me tremendously and I recommend them to everyone. Also I've had some hardship with my employer. I have recently been terminated and they have work with my monthly budget.
Reviewed March 22, 2018
Whenever they call me they're always concerned about how I'm doing if my financial situation change. They work very hard on getting my bills paid. They always call me and keep me informed. I'm always excited when they call because I know they're calling me to tell me another bill has been paid. I would recommend them to anyone.
Reviewed March 22, 2018
Everyone I spoke with was friendly and knowledgeable. All options were laid out for me in detail and I was given time to review before I had to make a decision. Once the decision was made everything was done in a matter of days.
Reviewed March 22, 2018
So far I am satisfied with the process with the exception of miscommunications about address changes. After changing my address I had to change it back. The assistance I received in filling out the forms was handled very well but I am not able to make a decision until I see how it moves through the process.
Reviewed March 22, 2018
I greatly appreciate the time and effort that NDR gave me to help me get out of debt. I would highly recommend them. I do not feel they were a company that looks out for themself but are truly here to help individuals.
Reviewed March 22, 2018
From beginning to the end of Kenny helping me understand and sign my documents. I am excited for my journey with National Debt Relief. Even the Customer service department was most helpful. I want to say thank you for taking the time to help me get out of debt.
Reviewed March 22, 2018
NDR is very professional and easy to work with. They are very clear with all terms and agreement and break everything down for you. When you take a step back and look at the bigger picture, you realize how much money they are saving you. Pleasure working with them.
Reviewed March 22, 2018
Their customer service is outstanding! I'm a single Dad who, regrettably, racked up a ton of debt trying to maintain our home. They completely understood, and at no time, made me feel like like I was irresponsible. After the call, I felt like a ton of bricks was lifted off of my shoulders. I have made huge financial mistakes in my past, but after this program, I will be debt free!! I can't wait!
Reviewed March 22, 2018
I was trying to get rid of my credit card debt and National Debt Relief was the first one that showed up in the browse result. They have very good ratings. We were looking for something stable or that some people used before. My wife's aunt used them and recommended that to us. I'm now in NDR's debt consolidation program. It has helped me to pay some of my credit card debt. The only downside is the credit goes bad for a while and then they have to work back on track. Somebody told me that they just don't pay the creditors. They wait for a negotiation, so in the meantime, my credit goes bad and there's nothing that I can do about it because I'm paying somebody else to pay them. That means if I want to rent an apartment, I just can't do it because of the situation of my credit. So, that needs some improvement.
So far, I haven't completed the program yet. It's a long way and it's not that easy. The customer service reps were helpful and they answered every question we asked. Also, the overall cost was good in relation to quality of service. We get our money's worth. Getting rid of all debt is something that's budging in a different way because you get in the bed not knowing that you have something going on in your life at that moment. But National Debt Relief is there to help you to get rid of that problem.
Reviewed March 22, 2018
I had debt that I wanted to resolve. National Debt Relief was the first debt resolution company that I came across and they seemed fine. I sent them my information through their website. Then they called me back and explained how everything worked in their program. I took about a week to determine if this was the right course of action for me to take and then I punched the button to sign up for their service and set everything in motion.
All the fees for National Debt Relief's services were included in the amount of money that I was paying to them to pay off my debts. Other than that, I didn't have to pay anything out of pocket. So, I'm assuming that the cost for their services was fine. Since enrolling in their program, I've paid off mostly everything and 85% of my debt has been resolved. There's only one account that hasn't been resolved as of yet, so I need to hear back from them on the negotiations for that. In addition, my credit score went up a couple of points just from one of the resolved credit lines.
Reviewed March 22, 2018
I went through a divorce and I was in over my head. I looked up debt relief companies and read all the reviews on who was the best one to go to. I'm over a year into National Debt Relief's program and they are helping negotiate my balances on my credit cards, paying them off and saving on interest. However, it's been several months since I heard from them. It would be nice if somebody from NDR called and told me what is going on. Still, they have resolved four of my six debts and they have kept their word.
Reviewed March 22, 2018
I was consolidating some business expenses from starting my own business and National Debt Relief helped me get a handle on things by paying one bill instead of a bunch of different bills every month. The enrolment was a positive experience and they answered my questions. Their reps are helpful. I had a bunch of phone calls several times a day to answer a few questions which was annoying. But all is good, so far. I'd tell people that NDR is taking a look at because they really helped me get a handle on things to get out of some debt.
Reviewed March 21, 2018
Everyone I worked with from National Debt Relief was courteous, knowledgeable, and friendly. They made the process very easy. Thank you all! They ensured that all of my financial needs were addressed. Legal aspects have been anticipated and addressed. I will be referring National Debt Relief to everyone with need.
Reviewed March 21, 2018
My experience with this National Debt Relief was very satisfying along with caring. The service provided was very informational and helpful. They make sure you understand what you're getting yourself into and also answers all your questions you may have. They also make sure to take their time so you understand what's going on.
Reviewed March 21, 2018
I had a lot of questions about how NDR works and both Josh and Karen were a huge help and very patient. Both eager to answer and explain in depth about the process of NDR and how it helps me to become debt free. Having had to answer some of the same questions several times for me (very patient indeed).
Reviewed March 21, 2018
Positive experience. I have been active with NDR for approximately 6 months. At this time, 2 of my debts have been resolved. All activity in regards to this was performed by NDR. I became ill during this time. It was a great help to me to not have to worry about my financial situation. I would definitely recommend NDR to a friend.
Reviewed March 21, 2018
Royce and Kathleen were both very helpful. It was painless and fast. I got everything done in half an hour. My first payment comes out April first and that’s awesome. Thank you. Thank you!!! I appreciate everything you both did. Thank you again!!!
Reviewed March 21, 2018
Customer service rep Shannon, was so knowledgeable and helpful explaining the fees of each settlement and how it's 21% of the original debt that is taken immediately upon settling with a creditor. Thank you for explaining that so clearly.
Reviewed March 21, 2018
I was hesitant to even do a debt relief program but visited your site after receiving a letter and just checked to see if I would qualify. You should give your marketing department raises as the way you send letters that lead to the site and then get customers numbers is very subtle and ingenious. Seriously though, your team has been great and I went from doubts to excitement to see the light at the end of the tunnel.
Reviewed March 21, 2018
Updated on 09/13/2019: I have been getting help from National Debt Relief for my credit card and bill. There were some things that I misunderstood but they were explained to me later on. At this point, everything is working so I haven't had any problems. I'll be done with what I've begun with in January and there's one more that has started. It will be completed around next October. I'm happy that everything is coming to a close.
Original Review: I am truly thankful for the assistance that I am receiving. The personnel that has contacted me were very patient with me. I believe that the actions that we are taking will be instrumental in correcting my past credit history.
Reviewed March 21, 2018
The counselor was very professional and informative and answered my questions. He gave a thorough overview of the document which gave me a good understanding on what I am signing. I am looking forward to becoming debt free.
Reviewed March 21, 2018
At first it took a while to get funds collected but once this was done the process was great. They were very responsive in monitoring my accounts and did a excellent job. The first one of my accounts to get resolved was at over 50% savings. I would recommend this for anyone looking to get out of debt.
Reviewed March 21, 2018
I needed help and was very skeptical hesitant about joining a debt reduction program but Marc ** explained the program to me and made me feel comfortable with the decision to go forward with NDR. The Welcoming Call was to review everything with me and I am sure I will be happy that I joined NDR.
Reviewed March 21, 2018
Very informative and seem trustworthy. They explained that this is not a sprint - it is a marathon to accomplish reducing my debt. The terms are very clear and the company representatives were very good at answering any and all my questions.
Reviewed March 21, 2018
The process to start was very easy. All of the information was taken over the phone. I could not have asked for a more simple or easy way to get the process started. Thanks for making the process easy and painless.
Reviewed March 21, 2018
National Debt Relief is program that I am now seeing that has proven to the right group to help me and my wife to get out of debt in the right manner. Too bad they can't help students with federal student loans. Maybe something could change in the future.
Reviewed March 21, 2018
The initial process of consultation was handled in a professional and courteous manner. All aspects of the process were explained in a clear and concise presentation. All questions were answered. Service was immediate and helpful. I have confidence in the ability of this company to help me because of this initial process. I do not feel alone going through this and know someone will be there to assist me all the way.
Reviewed March 21, 2018
They have always kept in touch with, made sure I knew what was happening and always answered any questions that I may have had. They have taken care of my concerns with every step. I have made giant steps towards financial freedom.
Reviewed March 21, 2018
Easy process to join and instantly feel a relief I have not felt in years. Kyree was very knowledgeable and very understanding of my situation. The welcome call was immediately after my conversation with Kyree and was once again easy and informative. Thank You!
Reviewed March 21, 2018
The service has been outstanding and the debt resolution on my first settlement was beyond my expectations! I am pleased that I am able to recommend National Debt Relief to anyone who is seeking a solution to their financial difficulties. Yes, there is a solution!
Reviewed March 21, 2018
Very professional, straightforward and works with you. Allows you to fully understand the process and to ask any questions you may have. You can be sure that no pressure is involved whatsoever! Affordable payments! Happy with my decision to go with NDR and not BK!
Reviewed March 21, 2018
I'm very happy the service. Everything that say they gonna do they are doing it, very easy to set up and very easy to accept the settlement. I'm happy I choose them. Will encourage everyone with same problem to choose. Thanks.
Reviewed March 21, 2018
Upon finally making the decision to seek help with my bills (which was the hardest part), I contacted "NDR". I was seeking a responsible method of getting out from under my financial situation. Now, I am able to breathe as my bills are getting settled, my creditors are being paid and not just dismissed, as would be the case in a bankruptcy.
Reviewed March 21, 2018
Working with Armani was very easy and he is very knowledgeable about his products. Also Alison with AmOne who helped to connect me with NDR was awesome. I have been stressed due to my daughter's wedding, medical bills and just trying to keep up. This service will alleviate a great deal of pressure and I know I will be debt free soon! Thank you very much!
Reviewed March 21, 2018
I want to thank the fabulous team of NATIONAL DEBT RELIEF, who helped me get out of debt with CAPITAL CREDIT CARD, CHASE CREDIT CARD, SYNCHRONY CREDIT, these were the companies with which National helped me. They are very professional. The operators are very friendly.
Reviewed March 21, 2018
Wonderful service and wonderful operators. It helps with my bills. They explain the details and understand clear. They help to cut down on credit cards. Big helpful. I graduate with them and so exciting about this. Thank you a millions.
Reviewed March 21, 2018
All associates I spoke with were knowledgeable, courteous and understanding. They explained the program to me and came up with a monthly payment that I am able to afford. It was a relatively easy process. The forms were straightforward and I appreciate the fact that there will be legal assistance if needed.
Reviewed March 21, 2018
My experience was absolutely the best. Non-judgmental, supportive, informative and easy. Great group to work with so far! I would definitely recommend this to a friend or anyone finding themselves in a position to need assistance in getting out of debt.
Reviewed March 21, 2018
Best man in the company, so much help and moral boost. This man should get a big raise and a medal for all his great work and customer relations skills. I feel a big weight lifted off my chest and am on the way to building my own personal wealth. Thank you for helping not only me but my whole family.
Reviewed March 21, 2018
Theodore ** was most helpful, knowledgeable, and personable making my awful financial situation be resolved in two days. Amazing and tremendous relief! In addition, Client Services support will help me keep "my ducks in a row" toward financial freedom. Thank You, All!
Reviewed March 21, 2018
It was a good experience. The person that I talked to explain everything to me, he answered all of my questions to my satisfaction, it made me feel at ease. Making sure that everything will turn out just right for me.
Reviewed March 21, 2018
I am so happy to find a Company like them. I don't understand why I didn't before. I like how they talking to you and how they want to help you with financial problems. I definitely recommend National Debt Relief.
Reviewed March 21, 2018
The information I received from the Welcome You Dept. was clear and concise. There was a lot of information and I am sure I will have to read my copy a couple times to understand completely. I feel better knowing that I have your Company with me while going thru this process. Thank you.
Reviewed March 21, 2018
When calling you for help or information on my account, you have been very helpful to me. Made me feel very comfortable talking to you. You also have called me to update me on my account. Thank you for your support.
Reviewed March 21, 2018
I'm glad I went to National Debt Relief. They are working efficiently to get my debts resolved, I'm happy that two have been resolved. I would recommend friends to use them, and I would use them again if I needed to.
Reviewed March 21, 2018
Thank you so much for helping me. The people that I spoke with were very friendly and informative and very patient and helpful. Everything was explained to me if I didn't understand something. I appreciate all that you have done to help me with my debt.
Reviewed March 21, 2018
Updated on 12/13/2018: I was in the military for 23 years. When I was done, I was pretty much tore up from the floor up. All I got was my retirement coming in and I wasn’t able to keep up with all the bills piling down on top of me, so I reached out to National Debt. I received an advertisement in the mail and read some comments from Facebook. I also started asking around about them.
It was quite easy enrolling with them. I am in their hardship program. Being with National Debt is helping me to cut down on everything that I had piled on top of me. It’s allowing me to finally get a hold of my financial future again. They've helped me to take everything and put it into its own little box and they've helped me to organize what's going on. They did a settlement for me too. So far, we’re 1/3 of the way through the whole process.
All the customer service people and the people who helped set me up have been awesome. I like how calm they remain and the fact that they are there to represent me to the creditors. Their service is excellent and I love working with them. I would definitely recommend National Debt to anyone who may be having a heavy burden, especially to other veterans that may be in the same boat.
Original Review: I have been for years telling myself it's fine. As a family of 4 life is expensive. We can handle this. We were fooling ourselves. Thanks to these folks at National Debt Relief we are getting on the right track. Thank you so much.
Reviewed March 21, 2018
It was wonderful and very informative and well documented term of legal advice and I look forward to working with them in the future and I like the customer services and how they help me with the relief of credit card debt and how they will help me save money in the future by working with creditors to lower my account balance.
Reviewed March 21, 2018
It's been three months. They have resolved one of my accounts and that's good. My credit score really took a hit, down 250 points. So I hope they hurry up and move on some of the smaller accounts. So far I'm pleased.
Reviewed March 21, 2018
Great customer service and excellent product. This is the second debt management company that I've worked with and I am happy to say that National Debt Relief, is the best so far. A very knowledgeable team that was able to put my mind at ease. Could not ask for more. I'm very excited to start working with National Debt Relief.
Reviewed March 21, 2018
Within three months I already had one settlement experience. National Debt Relief came through for me. I would highly recommend that anyone needs help with the creditors. I was very happy to hear from them after three months but let me know that you’re definitely getting the attention to help me.
Reviewed March 21, 2018
Thank you NDR for helping us with our creditors. It was a relief when things started turning around for us. It helps that NDR always corresponds with every detail of what is happening and now I don't feel like I am lost in a bad situation. I would recommend NDR to my friends.
Reviewed March 21, 2018
All the information given to me was easy to understand and if there was something I needed explained they would make sure to give me the info till I did. They were kind and supportive and that is something people need when going through this.
Reviewed March 21, 2018
I appreciate the time customer service took to thoroughly review the entire program and I feel I have all the information I need. I have access to communication in multiple forms, at all times. The information covered any costs, any possible outcomes and the methods of response to those outcomes.
Reviewed March 21, 2018
I was very impressed with how I was given all the question and then asked if I understood what I was just told. They were very thorough and I enjoyed working with you. Because of this I chose your company over another one.
Reviewed March 21, 2018
Outstanding! Very professional and understanding and very informative. I am very glad with the progress and matter of taking care of my situation. I would recommend a friend any day. I know they can help anyone and everyone. It is a great relief knowing I don't have them bills anymore and everyone is satisfied.
Reviewed March 21, 2018
I really appreciate the help that both my customer service representives gave me. The customer service was great. I really like that they broke everything down in detail and was precise and staright to the point. I was glad I was able to hear that I can settle my debt within a year.
Reviewed March 21, 2018
I was really impressed with Joshua ** - he did a great job in helping to understand and to know what my options were - thank you Joshua! I would like to recommend National Debt Relief to anyone - they were a great help to me and explained everything!
Reviewed March 21, 2018
They have a wonderful, painless process to ease your mind in a stressful situation. It’s a huge weight lifted off your shoulders when someone is willing to take over communicating with creditors during a hard time. I would recommend National Debt Relief to anyone.
Reviewed March 21, 2018
The agent is so helpful discussing all my program and help me understand everything. I hope this program will help me to be debt free in the near future, Patrick ** is so awesome replying all my inquiries... Thank you.
Reviewed March 21, 2018
Very helpful in making sure we understand everything. Not talking too fast or using words we don't understand. Very polite. Answered every question we had even in the middle of explaining things. Never treated us as low individuals. Made us feel like we were not alone in any of this.
Reviewed March 21, 2018
The staff were helpful and informative, they walked me through the process with professionalism and knowledge, I did spend time researching this complicated issue, now I feel much better that I got help from a leading company.
Reviewed March 21, 2018
Everyone I spoke with was very clear and concise with everything that would or would not happen with my consolidation. Very informative and supportive. Very good at putting my mind at ease with the process. I would recommend them to anyone looking for any assistance in getting back on track.
Reviewed March 21, 2018
Both representatives that worked with me were very professional and knowledgeable. I would highly recommend this company to anyone who is in the same situation as myself. I am looking forward to being out of hard debt. Thank you.
Reviewed March 21, 2018
I contact National Debt Relief and spoke to Lana. She explain to me how National Debt Relief work and I feel pretty good about and also customer's service are great too. Overall everybody trying to help me out and I just want to say thank you.
Reviewed March 21, 2018
National Debt has help us out tremendously! We are fixing our debt with dignity. In 2 years we will be debt free. This has help us manage our finances in a much better way. We will be able to put the money we will save after being debt free towards our retirement.
Reviewed March 21, 2018
I am thrilled with how wonderful NDR was to work with and help me get back on the right path. I can rest assured that I am in good hand and will thoughtfully guided in the right direction and supported through this process.
Reviewed March 21, 2018
Everyone nice and always helpful. My debt is on its way down. I feel they're doing a great job for me and I don't have to worry because I know they are here for me. I would recommend them to all who need help with debt.
Reviewed March 21, 2018
Very friendly and understand. Not judgmental about our debt troubles. Made everything easy to understand and gave enough information on what to do to help get us out of debt as soon as possible. Made everything very quick and easy and gave us more peace of mind on our debt troubles.
Reviewed March 21, 2018
Very professional, Michael didn’t make me feel like a loser due to my financial difficulties. Michael made the process very simple and explained in detail all of my options and the process of resolving my debt. After the welcome call I felt relief. Thank you!
Reviewed March 21, 2018
Talking about your credit card troubles and hardships is not easy. It's hard to accept and admit that your family needs help. National Debt Relief was supportive and did not make me feel like I had failed at life due to my credit card debt. I appreciated the customer service and support when talking about hardships that my family had experienced and the understanding of why I was struggling to make payments. After speaking with the representative, I signed up for the program and was relieved to know that there was help out there.
Reviewed March 21, 2018
So far everything has been very smooth and Nate and Kathleen were very attentive. The forms are very user friendly and convenient which I appreciate. They have provided and explained all the information very thoroughly. I would recommend this program to a friend or family member.
Reviewed March 21, 2018
Program was explained very clearly, the representatives were very detailed in their explanation of program and made it easy to understand. Everything was done electronically which enabled us to finish faster and efficiently. Would recommend NDR to others without hesitation. Freedom of debt is what we were striving for and NDR gave us the tools to succeed.
Reviewed March 21, 2018
National Debt Relief has been extremely helpful in helping to minimize my collective debt. Their customer service reps are very knowledgeable & help to create an environment of easily understood actions. They have been a source of less stress for me knowing my situation is in their professional care.
Reviewed March 21, 2018
It take a little more time than expected, but since the first months I felt that this was the best I could make to resolve my debt. At the end I received back the money that was left in the account, VERY GOOD MONEY, thank you so much.
Reviewed March 21, 2018
I tried some other program and wasn't explained to me very well, but I called NDR and these people from NDR are really helpful and explain everything very clearly to me. Thanks NDR!!! I think this is a good program for people that need the help.
Reviewed March 21, 2018
Great and informed staff, really helped my decision to go this route. Explain every step of the process in detail and make sure you understand the process from beginning to end. Can't wait to be debt free and start living life free of creditors.
Reviewed March 21, 2018
I had a wonderful stress free experience & I was kept abreast of all transaction on my account. The staff was very courteous & helpful by providing updated information on my account. Highly recommended... I would definitely forward National Debt Relief to everyone.
Reviewed March 21, 2018
Ever since I enrolled in debt relief I feel that there is a light at the end of the tunnel. They actually work with the creditors on settlements for your debt. At some point it seemed that I was never going to be able to settle my debt and even thought of bankruptcy. Now I have hope to get my credit back on track! Thank you for your services!
Reviewed March 21, 2018
I'm very happy with the customer service. I made one phone call. They answered fast. They treated me like family. Answered all my questions. I can't believe I have an answer within 45 minutes. I recommend you try National Debt Relief. Thank you.
Reviewed March 21, 2018
They were patient and professional. They took time to answer all my concerns. They were very persistent in follow up to get me in the best program, no question were left not answered. They did not rush me into program. It was important to them that I did my own personal research about National Debt Relief.
Reviewed March 21, 2018
Happy to be a member. Good results so far. Hope all my debts go away quickly. Please work on all my debts and decrease all the totals. Thank you for working on my debts. Keep communicating with me through email and text messages.
Reviewed March 21, 2018
Excellent customer service. I would highly recommend National Debt Relief. They made setting everything up over the phone. The two people that help me were very informative and knowledgeable. I’m looking forward to becoming debt free with them. I’m so glad that I call national debt relief. I wish I would have called them sooner.
Reviewed March 21, 2018
I just join the National Debt Relief few days ago, but it looks real and interesting. Am glad that they sent me an email for me to known about this program. God bless them for rescue me at the right time.
Reviewed March 21, 2018
I had a lot of revolving debt on credit cards and regardless of how much I would send them, it was never enough. I was depressed. So I reached out to National Debt Relief and I talked to an associate, and it was one of the best calls that I made in a long time. She asked for permission to do a credit report over the phone. She checked my credit debt and she immediately told me that I qualified. But even though they initially said it would take 36 to 48 months before my debt was resolved, mine was resolved in about eight months.
National Debt Relief reached out to a lending company who agreed to give me a loan amount to pay off whatever NDR may settle for, and it moved the process along that much faster. They would contact me when they reached a settlement with a creditor either by cellphone or they will call to let me know that they had settled on the debt and it was waiting for my approval. I'm grateful that I got in at the time that I did to have my credit resolved. Even though the total amount of the debt that was settled, they bundled with the lending company for me to pay them back. I don’t have to worry about debt collectors calling my house anymore because they already got them funded.
Reviewed March 21, 2018
Was pleased to find out one of our creditors took a reduced payout to close that account! What a relief it is to know we will have that one closed out on our credit, thank you NDR. We are still working on a few more credit cards in hopes we can have the same results.
Reviewed March 21, 2018
I want to take a minute and let you know how much I appreciate Marvo **. He was very professional with a friendly touch. I was worried, ashamed and a whole host of emotions in moving forward. He made me feel at ease and made realize I made the right decision. Thank You Marvo.
Reviewed March 21, 2018
The customer service agent who I spoke with today was very nice and helpful. We are appreciative for your service and help, and looking forward to regaining control of our finances thanks to your services. We will certainly recommend your services to anyone that we would come across experiencing the same financial struggles that we have, and how helpful your services and staff have been thus far.
Reviewed March 21, 2018
When I had credit card debt, my friend who had a good experience with National Debt Relief referred me to them. When I enrolled to get my credit card amounts down, I simply submitted a couple of paper works. Then I pay a certain amount two times a month through an auto-draft out of my account. I started a year and a half ago and the debts went down quicker, and they negotiated faster than I thought. I had three credit cards and they're negotiating the third one now. I would be glad when it's all over but it was a good process and everybody has been very informative and great to work with. It would be helpful if they would help us get those cards off our credit scores after those are paid off but it was easier and more affordable than what I thought it would be and I would refer people to it.
Reviewed March 21, 2018
I had credit card bills and some medical bills that I couldn't keep up with. I also wanted to work on my credit and that was why I started with National Debt Relief. I called three times before I started because I had different questions and I won’t remember stuff, and they answered all of my questions. They were able to see my credit and how much I owed. I had to agree and and then I got my quote then I signed the papers. They’ve also always been very helpful ever since they called. The negotiator has always tried to help us as much as he can. They can’t find my American Express though, so they’ve been working with me and I have to keep them updated on everything that I am doing. They call me almost every week to see where the process is at.
The debt consolidation program is supposed to take three years and I'm two months into the process. I was very happy as soon as they said some of my payments, the lower ones, started getting paid. Two things have been paid off now and I love it because it was almost half of whatever I owed. When my debt gets to closing, I just get the email and so far, I'm liking what I'm seeing and what I'm paying. I split the payment in half and it's every two weeks. I wanted to do that because of different timelines when my husband and I get paid, and National Debt Relief worked with me on that. I’m paying the same amount that I was paying but it's because I let go of accounts before. They are coming back so I’m still paying that.
Nonetheless, I’m actually getting stuff paid off and I was already with collections for a couple of them but a lot of my creditors have stopped calling me. So I was happy about that. It gives me the peace of mind, knowing that I will get out of debt sooner than what I would have thought ever. I was happy I called National Debt Relief. The experience has been awesome and I also recommended someone. She literally lived on $60 a month and she's definitely getting a lot of help.
Reviewed March 21, 2018
At one point I was trying to figure out a way of not taking out so much money from my earnings to pay off my debt and National Debt Relief explained to me how their operation works and I just hope I can do it. This past May 2017 they eliminated two of the outstanding debts and working on the third one but it's still a lot of money coming out of my paycheck. I'm not working right now and I'm living on Social Security.
They offered no payments for the month of March and April and then going back to payments in May. So I have to hopefully get a part time job within the next two months and see if I'll be able to continue. When I'm asking for a supervisor or somebody who can really help me, then the goal has been reached. I'm able to understand how it works, but representatives answering the phone don’t always have the right answers. After one or two attempts I do get it. I get to speak with somebody with more knowledge. When I told them I'm not paying off the third debt, that I'll just walk away from it, then they got me somebody.
I have referred National Debt to two other women. I said that they're efficient and would get the job done. And if you don’t want to be owing outstanding moneys and don’t want to do bankruptcy, this would be a good solution. I'm having difficulty right now and I was ready just to walk away from the debt. But NDR has been efficient at what they're doing to help whoever is asking for their help.
Reviewed March 20, 2018
We have been working with National Debt since November and they are outstanding. Everyone we have had contact with National Debt is professional and a pleasure to work with. We are starting to see the progress of our credit card debt decline and we know they are doing the best job possible for us. We have recommended to several people and we are very pleased.
Reviewed March 20, 2018
The people I dealt with were helpful. They answered all of my questions. I am a little anxious as this journey begins yet I feel that NDR is there to assist me. I look forward to working with them. I know they are there to help me every step of the way.
Reviewed March 20, 2018
For both Gene and the other gentleman I spoke with on the phone I’m pleased with experience and Courteous of both individuals, for me to say all be well at this time! Time will tell. I’m hopeful everything will work out. Thank God that you provide this service. Otherwise I would have nowhere to turn to.
Reviewed March 20, 2018
Brian ** and team of associates were professional, friendly, attended to precision, and prompt. They were very helpful each step of the way. I feel confident we will be out of debt with your company's help. Thanks for your time and patience with us.
Reviewed March 20, 2018
All who helped through email and my phone conversation were all so very helpful and pleasant to speak with. No judgmental accusations were made due to my circumstances. My setup was all done in a timely manner and the agreement was explained as well as sent to me via email.
Reviewed March 20, 2018
Olivia ** was great. This is my first time going thru debt consolidation and she made me feel comfortable I was making the best decision for me and walked me thru every step and answered every question and even explained it over and over when I didn't get. It is because of her I decided to go with National Debt Relief and I look forward to the help and assistance you offer so I can plan my future now.
Reviewed March 20, 2018
So far my experience has been excellent. The counselors have been kind and willing to work with me in my attempt to achieve my financial goals. It's gonna be a long process and I look forward to work with them throughout.
Reviewed March 20, 2018
I was so nervous when I made my first call for help. Lola was my contact and she made it so easy for me... courteous, friendly, understanding, knowledgeable and compassionate. This has been my experience with all representatives. I am so grateful for the excellent response.
Reviewed March 20, 2018
They were really informative and understanding of our situation. They were able to help us out immediately. Our debt was cut in half and we will be able to pay it all off in less than 3 years which is a blessing!
Reviewed March 20, 2018
Everyone that I talked to was very efficient. They went out of their way to send me emails and to make sure I understood all the details. This is a decision that will make my life more manageable. I'm grateful that there is opportunities like this to help people like me out.
Reviewed March 20, 2018
I was very impressed with the professionalism in dealing with National Debt Relief. I'm very thankful I found this organization in relieving some of the financial pressure I was experiencing. I would recommend it to anyone experiencing hardship. I am on my way to being debt free.
Reviewed March 20, 2018
I was extremely please with the professionalism, time and patience that was taken to walk me through and explain the entire process. All questions and concerns I had were answered which made me my decision go enroll in the very easy.
Reviewed March 20, 2018
The representatives were very kind and understanding to my concerns and were extremely helpful. It was a very difficult decision for me to call and seek the help I needed, but I know I’m in good hands and that I made the right decision. I would highly recommend.
Reviewed March 20, 2018
I am very happy with National Debt Relief and the great services they have provided me with. They are willing to work with people to make them happy and relieve their debts. Great customer service, very accurate and easy to work with. I would recommend them to anybody who is looking for debt relief.
Reviewed March 20, 2018
Both people I talked to were very friendly and helpful. They went over everything and really seemed eager to help me get the best possible solution to my debt problem. I would recommend this service to anyone having debt issues.
Reviewed March 20, 2018
Great company that will help you settle your debt! Their customer service is excellent whenever I call and have a question. The representatives are always polite! Communication is always clear whether it be via telephone or email. I highly recommend this company!
Reviewed March 20, 2018
I loved how they walked me through every step of the process, and they were very attentive and made sure that I understood every step of the process. They walked me through each document, and always followed up with me.
Reviewed March 20, 2018
It's a pleasure dealing with the staff of National Debt Relief. I have not experience any difficulty as yet. The staff has been courteous and answered all my questions honestly and accurately. I believe they have provided my accounts accurately as listed on my credit report.
Reviewed March 20, 2018
Everyone was awesome. I appreciate all that will be done for me To become debt free. I'm looking forward to it!! Mark was an awesome guy and he helped me though a lot of this. Everything was marked very easily for me to follow. Thank you again!
Reviewed March 20, 2018
Thank you to Travis ** and the rest of the NDR team for making the process of achieving financial security pleasant. I’m looking forward to paying off my debt and starting my life over without the stress of credit card debt.
Reviewed March 20, 2018
They really saved me! They also talked to my creditors & settled for a much lower pay-off! They keep you informed of every transaction that they do for you! You can also go on their website & see what is going on with your account. Very happy with NDR!!
Reviewed March 20, 2018
Very helpful and kind. Also, quick! I felt that they could answer any questions I had and feel that if I need help in the future, they will be happy to help. I feel that a huge weight has been lifted off my shoulders and that this is the first step for me in achieving a healthy financial life. Thank you Keith and everyone else who are involved in this process!!!
Reviewed March 20, 2018
Andrew ** was very thorough explaining the process to me and helping me realize that this was the best option for my finances. I’m grateful I called. The stress relief and ability to Control my Life again is invaluable. Thank you everyone!
Reviewed March 20, 2018
While on the phone, I admitted to feeling embarrassed about having the debt and having to do this. The individual put my mind at ease and assured me that I am not the only person with such problems and that everything is confidential. All my questions/concerns were addressed in a timely, knowledgeable and professional manner.
Reviewed March 20, 2018
My experience so far has been awesome. I feel confident knowing I have them on my side to help me become debt free. They have communicated with me through every process and made sure I understood what was going to happen.
Reviewed March 20, 2018
My experience with National Debt Relief has been beyond expectations. They do have a small account handling fee, but with the savings they have been able to negotiate with my creditors, it is WELL WORTH IT!! They have helped me achieve about 50% of my goal to be debt-free and they are still working on my behalf. I would definitely recommend this company.
Reviewed March 20, 2018
Very informative, explained very well, fast and efficient. Would recommend to anyone who needs help. Edwin was very helpful and patient going through the contract and various other forms. Welcome call was helpful by going over the information. Again thank you Edwin for all your help.
Reviewed March 20, 2018
The representative were very thorough and courteous. The explained the program and assured me of my success to complete it. I would recommend the program to anyone who is in need of help in their finances. Looking forward to living a debt free life.
Reviewed March 20, 2018
Welcome call - Very informative and willing to answer any questions I had. She was very polite and friendly and made me feel comfortable speaking with her. She also let me know exactly what I would be receiving in my email and how to go about signing up online and how to add extra money if I had it.
Reviewed March 20, 2018
It was great the person I had. Worked with me very well. Made me feel comfortable thanks so much, I was really nervous, but she was very friendly with me. I will tell others how great y'all are and easy to work with.
Reviewed March 20, 2018
I would definitely recommend this to a friend or family member. The representative explained everything very clearly and answered all the questions I had. Thank you so much. I can't wait to have financial freedom. I give this program five stars easy.
Reviewed March 20, 2018
Just signed up for this program. They made it easy and comfortable. My representatives were super nice and very courteous and very respectful. Recommend this company so far. Hoping the remainder of the program goes well. Jose and Andrew were exceptionally nice.
Reviewed March 20, 2018
I am happy with the quick and efficient service on the subject matter. I am excited to get my life back on track with all of your help. Thank you so much for all of your hard work and patient with me during this matter. I look forward to talking to all of you soon.
Reviewed March 20, 2018
My experience was incredible. Everyone I spoke to was forthright and credible. I would recommend this service to anyone struggling with outstanding debt. Andrew was not pushy but extremely informative and helpful. Keith was very helpful in going through the welcome call. Thank you so much. I look forward to the progress of my debt decreasing.
Reviewed March 20, 2018
Both of the representatives that worked with me were extremely kind, compassionate, and professional. They involved me in the process and consistently made sure that I understood the terms and agreements. They answered all of my questions and even anticipated most of them. They made me feel comfortable and at ease throughout the process.
Reviewed March 20, 2018
They are very knowledgeable and professional when working with a client. They are very good at communicating and working with your financial situations. Anytime I need the payment moved up or down to a different date, they are able to provide it.
Reviewed March 20, 2018
I cannot stress enough how professional and customer service friendly all the associates I have dealt with at National Debt Relief have been. They walked me through each and every step of the contract and answered all my questions thoroughly.
Reviewed March 20, 2018
I just wish I had more income so I could finish this program faster. I like how I am now getting less phone calls from creditor. As soon as I get more income I will send more money to speed this process up.
Reviewed March 20, 2018
I am very pleased with NDR and their services. The customer service is efficient and pleasant to deal with and make every effort to lower my debt. They are also fast in making deals with collector to lower my debt. I highly recommend!
Reviewed March 20, 2018
Both James and Andrew were very knowledgeable and concise representing the plan and steps as well as what to expect. I appreciate the specific information sent to me by James with regard to changing address, phone number and email with my creditors. Thank you so much for all assistance.
Media


