National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 8, 2019
I have been very pleased so far with National Debt Relief. They have been prompt and very helpful in getting me into the program. I feel like we are taking the first step toward financial freedom. They have been quick to answer my questions and I look forward to graduating the program.
Reviewed Jan. 8, 2019
Brandon did a nice job explaining everything to me again. He was friendly and patient with me as I pulled up information. We really liked George **, who initially helped up. Thank you for your assistance in helping us become debt free!
Reviewed Jan. 8, 2019
I do not have any questions right now. The procedure has been quick and clear.. I would recommend National Debt Relief to others. I chose National Debt Relief because they were the most highly rated similar type service. I am looking forward to getting out of debt through this program.
Reviewed Jan. 8, 2019
Becoming enrolled in NDR was a very quick and easy process. I entered my information on their website on a Sunday night and they called me back Tuesday morning. Within a few hours, I have now been enrolled with NDR and feel confident that they have given me all the necessary information to succeed in overcoming my debts.
Reviewed Jan. 8, 2019
Just joined NDR and I am very excited about becoming debt free. All of the people at NDR that I spoke with were exceptional helpful, compassionate and knowledgeable. Was very nervous about joining but, Allen ** and Edmond ** put me at ease and were extremely helpful and very knowledgeable. They are definitely an asset to NDR.
Reviewed Jan. 8, 2019
NDR associates were professional and personable with helping me get debt free. I just started the program and will see how it develops. I hope to see it bring me to a better place financially. This is the first time I ever had to use such a program.
Reviewed Jan. 8, 2019
This company is a God sent. I'm very pleased with the help I have been given so far. What are awesome company and thanks for means. I would refer National Debt Relief to anyone that needs a breakthrough. I was also please with me interview they gave me prior to getting approved.
Reviewed Jan. 8, 2019
I was hesitant to call because I was ashamed of letting my debt get out of control. They were so understanding and found the best way to get me help. I feel confident in the program that we picked. They were knowledgeable about everything.
Tomye, we understand all too well the feelings that come with that. Our main focus has always been objectively and efficiently helping relieve you of that burden, and we will do everything in our power to achieve that outcome. Thank you for taking the time to leave a review today and we hope to hear from you again as you make more progress.
Reviewed Jan. 8, 2019
Frank ** was very helpful. The other person I spoke with last week was also very helpful. Thank you very much for help with my financial problems. I really appreciate all the hard work and effort. Thank you.
Reviewed Jan. 8, 2019
I really appreciated all of the help that I received from Anthony, who took my case, and to the lovely welcome call that I received. Made me feel at ease. I would highly recommend anyone is in need of debt relief.
Reviewed Jan. 8, 2019
All representatives were very friendly and thorough. They answered all of my questions and I felt no pressure. I felt like Parker cared about how I felt and gave honest answers on how to improve my credit for the future.
Reviewed Jan. 8, 2019
Very helpful and educational. The representatives were understanding and polite, and was able to get me enrolled in the program to become debt free. They answered all questions I had and put my mind at ease. I'm looking forward to becoming debt free.
Reviewed Jan. 8, 2019
My debts were piling up and I couldn't manage them anymore, so I tried out National Debt Relief. I gave them a call, talked to them, and everything seemed to work out well. Getting enrolled with NDR was easy. It didn't take long and took 20 minutes at most. The negotiators that I worked with took care of everything. They knew what they were doing and they've been doing a great job. They also accommodated me quickly and easily on the payment plan. If I had any trouble with the debtors or whoever called me, I referred them to the negotiators who took care of them quickly. So far, working with National Debt Relief has impacted my life in a good way. They're quick, professional, and help me move on fast.
Reviewed Jan. 7, 2019
I had a problem with getting a couple of my hospital bills but they hung in there with me while I got them and when over everything carefully with me. When I had questions they knew the answer to what I was confused on.
Reviewed Jan. 7, 2019
My experience so far with the National Debt Relief program is I am very pleased. Everyone who I have spoken to has been very nice and friendly and very helpful. I would definitely recommend this program to someone who I know would need the help.
Reviewed Jan. 7, 2019
Everyone was so experience I understand every word very easily. Very professional group. I was very glad when I call National Debt Relief. These people was great. I don't have word to explain what they are doing for me. I will recommended any one I know need this help. I want to say thanks in advance.
Reviewed Jan. 7, 2019
Very kind in assisting. Answered all my questions. Was hesitant about calling, but once I started Talking to her I felt immediately relieved. She explained everything perfectly, and was so kind and caring. She was very good at helping me understand the whole process and what I needed to know.
Reviewed Jan. 7, 2019
Handled professionally! Review was thorough and my questions were answered. There was no long waits on hold and both representatives were friendly and patient as I am hard of hearing and they were respectful and repeated information. I received the information and numbers I will need. I felt like I was reassured of how the program works and the support I will receive. Thanks for your customer support and I am looking forward to retiring my debts.
Reviewed Jan. 7, 2019
Detailed information, answered all my questions, guided me through the agreement and how my debt settlement will work and in case of emergencies where and how to contact them, overall a great customer service that I would recommend to family and friends.
Reviewed Jan. 7, 2019
I got into a lot of credit card trouble and it was extremely emotionally successful. With one call from Debt Relief I was helped out immensely to get monthly payments down to within 2.5 years as opposed to 30 years at double the payments. Thanks so much.
Reviewed Jan. 7, 2019
Both Ben and the young lady (sorry I forgot her name) from the welcome call, are real professionals. I was able to comprehend everything because they made it very easy for me to do so. I recommend NDR for anyone trying to get their life back on track. Thank you.
Reviewed Jan. 7, 2019
Everyone I have talked with has been very friendly and helpful. I look forward to doing business with you. I am sure I will be able to breathe a sigh of relief soon. So far every thing is good. Can't wait to get our program started.
Reviewed Jan. 7, 2019
I was satisfied with the process and the people I worked with so far. I hope this will be a good experience for me in the end. I appreciate the opportunity your organization has provided me. My greatest regards. Thank you and have a nice day.
Reviewed Jan. 7, 2019
Excellent, no words to describe how awesome this experience was for me. The counselors was very professional and wonderful to work with. Thank you for being such a great company. I feel confident about the process of my debt being settled. I would advise anyone who would like to settle their debt this is the company to go to. The program is easy and outstanding. Thank you National Debt Relief.
Reviewed Jan. 7, 2019
Everyone was very thorough and made sure I understood each step of the process clearly. Everyone was very friendly and easy to work with even when communications had to be done through e-mail due to work schedule and different time zones. Great experience overall.
Breanna, we're glad to hear that your experience was so positive overall. Thank you for letting us know how things went for you and we look forward to hearing more as you continue in the program.
Reviewed Jan. 7, 2019
Thank you very much for helping me begin to get my peace of mind back. Both Andre and Brianna were amazing at helping me get started and get my credit back on track. I cannot wait to watch my positive progress happen with the help of NDR.
Reviewed Jan. 7, 2019
Daniel ** was awesome and very helpful. I am looking forward to becoming debt free. I was afraid at first to make the phone call thinking that I was not able to afford this program but then when it was broken down to 2 payments a month with my payroll this made it a lot easier. Thank you.
Reviewed Jan. 7, 2019
Great customer service. Everything was explained in good detail for me to clearly understand. I Was guided step by step through the process. I did get approved and I’m glad to have ended up working with NDR to resolve my debt issues.
Reviewed Jan. 7, 2019
I was impressed with the Agent from beginning to end of the call. Spoke clearly and precisely and answered all my questions very quickly. The Agent was extremely knowledgeable about the NDR Program. I would recommend NDR to anyone needing assistance with their finances.
Reviewed Jan. 7, 2019
Theresa ** was very helpful, a pleasure to speak to and Ms. ** transparent and helped with the welcome call. I'm hoping this program works out the way it was explained and help me to reduce my monthly outcome and have more discretionary income.
Reviewed Jan. 7, 2019
Very easy process, very knowledgeable well spoken agents. Enrollment (JaKeith **). I hope that this process continues to be as easy and helpful to me, I am somewhat worried about effect to my credit so was happy to hear about the free credit counseling service offered at the end of the program.
Reviewed Jan. 7, 2019
I reached out during a stressful time, Angel ** was so professional, explanatory and patient with me. He relieved all of my stress. I am appreciative of this service and have shared my experience with two other family members. The process is better than filing for bankruptcy.
Reviewed Jan. 7, 2019
I found it was a very easy transition and a quick start to working on paying my debt. The program was explained very well for my understanding. I had an awesome coordinator, very on top of all my issues and needs.
Reviewed Jan. 7, 2019
I am just starting the program so it is hard to give a great raring at this time. I will need to see how much they can help me. Mr. ** the gentleman has been very helpful and has advised me so I am looking forward to working with this program.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 7, 2019
I felt like I wasn’t getting ahead of anything and I would try to get a loan and stick myself deeper. So I looked into working with National Debt Relief and I chose them over other companies since they had an A-Plus Better Business Bureau rating. Enrolling with them has been the easy part and when setting up the payment plan, they asked what I could afford.
But I'm halfway through the program and in the part that I am in now, I don't understand enough about the system. I only talk to their customer service people. You can’t talk to the people who are actually negotiating the debt so you have no idea where you’d be at until they call you and say how much was offered. That’s all I get unless I call. But then they would say there's nothing new to report. So you’re left in the dark a lot. It’s my debt though, and I would like to know what’s going on with it. I even contemplated switching to calling around to see if all of the other organizations do this the same way or if this is the standard. Aside from that, my credit has also tanked so life sucked. They said that the program would affect my credit score negatively. But I didn’t think that it would be this much. If I knew how my credit would be, I wouldn't do any of this. I would have tried to make a reason with each creditor myself.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.
Reviewed Jan. 6, 2019
I reached out to NDC with a little hesitation, and really just wanted to chat about what they may have to offer. I had been caught in the cycle of credit card balance transfers. Paying my bills on time and not bad credit, but only making minimum payments or slightly above. No end in sight for catching up. The young man, Ruben I spoke with was extremely understanding, very articulate in explaining how this program works. He made it easy to contact him and always answered my questions and any correspondence we had was met with a follow up email... I am filled with hope, where I once had financial fear. And looking forward to moving forward, paying my debt and living within my means.
Reviewed Jan. 6, 2019
When I first filled out the online form it was simple and easy. The next day was Christmas Eve and I received a phone call from the company. The gentlemen that called was polite and informative and made me feel at ease. I would highly recommend this company to help you meet your financial goals.
Reviewed Jan. 6, 2019
All the people I talked to were amazing. They explained everything so well that I didn't really have any questions! They were very thorough with all the information and best of all I could understand everything well! I looked up reviews when looking into getting help and National Debt Relief was the best with the best ratings!
Reviewed Jan. 6, 2019
I appreciate NDR helping negotiate my credit card balance. Customer service was very professional and treated me with respect and kindness. I’m a little worried about how this will lower my credit score but trust their program will give me helpful ideas on improving it once I “graduate.”
Reviewed Jan. 6, 2019
Both the ladies I spoke with were very helpful and made me feel at peace with being debt free. They answered all my questions and concerns. I felt comfortable with NDR and being in the program. I cannot wait to be debt free. Thank you.
Reviewed Jan. 6, 2019
National Debt Relief seemed to make everything easy and the monthly settlement offer that they gave me was something that worked with my budget. It made sense. We did a 39-month program and they would have been right on in that estimation but I ran and came across a little bit of money. I gave them a lump sum to help facilitate my situation faster so I can get out of debt and look forward to rebuilding my credit once I was out of the program. It’s been almost three years now and I’m coming up on the end. I’m hoping to get my last settlement offer and be done by the end of the month.
In all the different companies, like cable or utility, you may deal with different people and then when you talk to a different agent, it’s a different story sometimes. One thing I really liked about National Debt Relief is that there’s always consistency from agent to agent. Their training must be really good and I think it’s more coupled with the fact that they take really good notes during the conversation. That’s a really good thing that a lot of other companies should use. When I called, the agent said, “Oh, yeah. I did see that the last time you called, you informed us that you guys just had a baby. Congratulations.” It almost seems like I’m talking to the same person. I know it’s not the same person but they all have this collective knowledge, which is cool.
If this situation ever came up again, I would definitely use them. Or if I had a family member or a friend who got concerns or issues, we would absolutely recommend NDR. All the enrollment really entails is giving them your personal information. You give them your credit card account numbers. They look everything up, see how much you owe then put together the program for you. At that time, I was paying $500 a month to the credit cards and most of them were just the minimum payments. NDR come up with an affordable monthly installment and I think they offer longer terms too. My debt wasn’t outrageous but the program was something that we were able to do. It could lower my monthly spending and then get everything settled.
When you create the account that your money is going into, they also give you log-in information. So you can log in to that any time you want and you can see where your money is and where it’s going. So you have that confidence that your money isn’t disappearing on you. But I prefer to speak to somebody rather than logging in so I don’t log in very often. But when we do talk, they’re urge me to use the website so I can see my money and have that confidence.
Once you've signed up, they reach out to the creditors. They creditors had always talked to me and I let them know to just speak to NDR. Once NDR and the creditor come to an agreement, they email or call me for approval. They say such and such can offer you this in the settlement. If I’m okay with that settlement offer, then we move forward. NDR pays the creditor out of my account then we move on to the next one. The process is pretty simple. They also call periodically to check up on me. They always ask if there are any changes to my hardship so that that can be noted for the negotiations. They did a good job.
Reviewed Jan. 5, 2019
I found their employees quite helpful and friendly and willing to answer any questions I had. Very professional attitudes. Have not been with them long but very impressed so far. They make sure to ask when a good time to reach you is and walk you through each page of documents they email to you.
Reviewed Jan. 5, 2019
All the people I've talked with have been very kind, helpful and explanatory. I'm sad that I didn't get this set up months ago! I'm excited to get our lives back on track and eliminate this debt! They seem to actually care about our success and coming out on the other side of this in a better place than we are now!
Kendra, we believe that it's better to start late than not at all. We're glad to have you as a client and we will make it our priority to help you be as successful as possible over the next 24-48 months. Welcome to the National Debt Relief family! Please let us know if there's anything else we may be able to do for you.
Reviewed Jan. 5, 2019
They were able to help us with their dad’s combine to one payment after dealing with the hardship. Customer service was great and explain the step. The special is for the agent to explain the process to us and help us to get approved and helped us to make the right decision. Was very friendly and knowledgeable. We were able to get approved and save money in the long run.
Reviewed Jan. 5, 2019
I received information in the mail about this program and contacted National Debt Relief shortly afterwards. I get very nervous about issues like this but my client put me at ease and was able to set up a program that I could comply with. I am starting to feel much better about my choice. Would most certainly recommend to anyone who shares my situation!
Reviewed Jan. 5, 2019
I am needing to consolidate personal credit cards and loans that I have fallen behind on due to low employment hours. The staff have been very helpful and descriptive. If I had any questions they were very thorough in explanations.
Reviewed Jan. 5, 2019
So far so good with customer service tools and resources, everything I asked so far has been answered, everything was well explained so far, everyone that I talk to so far has been great in explaining everything to me and been so polite!
Reviewed Jan. 5, 2019
Everyone was great and explained everything. I'm so ready to be able to breathe again without having to worry how to pay these bills. Great, will tell more about the program to help them get debt free as well. They seem to take loving care of the ones who are needing help.
Reviewed Jan. 5, 2019
Brandon and Ryan National Debt Relief - Both reps were fantastic and informative. Answered any and all questions I had and are both very good at their jobs. They both work hard to make the process easy for their clients. I'm much more confident going through the NDR process now that I've spoken to them.
Reviewed Jan. 5, 2019
Supportive and Friendly. The agents I worked with put me at easy, as I am very nervous about doing this, I do realize it will be an advantage for me in the long run. My apprehension for the doing this was because I was afraid, more than the unknown.There are systems in place for you to reach out to a professional to help you walk through all the steps if you have questions or concerns. I look forward to see what the future will now hold for me and stop worrying about the debt, as I have a great payment monthly that I can afford. Thank you.
Reviewed Jan. 5, 2019
I reached out to my representative Carlos ** and he was very helpful in explaining all the details and how National Debt Relief could help me. Within less than an hour we had everything situated and I am completely worry free now knowing that National Debt Relief is going to help me settle my large debt. Thank you.
Reviewed Jan. 5, 2019
All correspondences and conversations I've had with representatives of this company have been reassuring and productive. Responses are prompt and informative. I feel comfortable working with NDR and very optimistic about my the future of my finances. I'm happy to recommend NDR to anyone considering their services. Thorough, helpful and professional.
Reviewed Jan. 5, 2019
I am glad I decided to get in touch with NDR. I was just paying and never getting anywhere. Everyone at Success@ndr treated me well and was patient with me. It was so easy to get into a hardship with credit cards. I am looking forward to be debt free. Thanks again.
Reviewed Jan. 5, 2019
They did a good job explaining everything, there was a lot of information but it was well explained. The paperwork was easy to understand as well and everyone was very helpful. Mark was very pleasant a seemed like a good guy.
Reviewed Jan. 5, 2019
National Debt Relief got in touch with me. It was hard for me to believe them because I don't trust people. I felt like they were trying to rob me. But, it has changed since I've been in their debt settlement program. They seem to know what they're doing and they keep me updated on things. It was easy to get enrolled and they gave me a timeline to get everything completed. I haven't been in the program for a year and we now have one card already settled and another one offering a settlement. It's great, but I'm suffering hardship now and I wish I could give more. But it's okay. I'm still broke for the rest of the month, but it eases my mind to know something is being done with these bills. It has been good, so far, and I have recommended them.
Reviewed Jan. 4, 2019
The program is great and it is going to benefit me, and thanks you again for your support, and the confidence that I need to make my life, and future better. I am looking forward to see you work to provide a better future for me.
Reviewed Jan. 4, 2019
Steve took his time to review everything thoroughly. He was kind, helpful, and patient with my questions. He was able to answer my questions and replied back to me super quickly with emails and phone calls. I feel like he truly cared about me wanting to get out of debt and didn't make me feel bad or awkward for having to call and apply for this program.
Reviewed Jan. 4, 2019
The team was very informative and didn't make me feel ashamed! I have already recommended friends to check out the program. I honestly didn't feel that I could reach my goal of becoming debt free in 2 year! I am extremely relieved to have a great team behind me!
Reviewed Jan. 4, 2019
Enjoyed talking to both Justin and Angel about National Debt Relief service and have initiated the debt settlement program as of today, Jan 4, 2019... Both representatives were knowledgeable, friendly, polite and very helpful in aiding me to make the decision to engage National Debt Relief to negotiate a debt relief settlement with my creditors.
Reviewed Jan. 4, 2019
They are helping with my credit card bills and have explained everything in detail about how their program works. I feel better about my situation and that they will be able to help me out of a very stressful time in my life.
Reviewed Jan. 4, 2019
Teddy was awesome. He provided me with a great service, a lot of information and answered all my questions, the service was very fast and easy, couple forms to sign and we are now in a new path to debt relief. Thank you!
Reviewed Jan. 4, 2019
I had the best experience with Dorian **. I ask a lot of questions and he took the time to really answer all my questions so I understood how the program works. He let me know that if I trust the program it will be in by benefit which is a big relief because I was becoming very stressed and becoming too much. The welcome call was also great. The gentleman answered more questions for me.
Reviewed Jan. 4, 2019
I was stressed and nervous about the whole plan. Jason not only answered all my questions clearly and with patience and examples, he even got his boss to give me a followup call to explain further some of my stressful concerns. Very, very helpful.
Reviewed Jan. 4, 2019
I was assisted by Ahmir ** and as a supervisor in a call center, I was impressed by his level of customer service as well as obvious love for his job and the company he works for. He worked with me and helped me feel at ease during this difficult time. His explanation of the program was simple and straightforward, making it very easy to understand everything I was agreeing to and committing to. Based on this alone, I would highly recommend my friends and family that are in need to contact your organization as well. Thank you!
Reviewed Jan. 4, 2019
When talking with Howard from customer service, he explained everything to me in detail. He answered my questions. He went over the concerns that I had and the questions again for me. Howard was very personable, friendly, helpful and considerate.
Reviewed Jan. 4, 2019
I am very pleased with how my debt was handled. I wish I would have done this earlier! Very professional and understanding of my situation. I would definitely recommend to others. Eugene was very kind and super helpful with all my needs to help me get out of debt and get my credit score back up again.
Reviewed Jan. 4, 2019
Amazing. She was very nice and walked me through the whole process. It’s my first time having to do something like this so I’m a little nervous but it sounds like any questions or trouble I may have in the future they would be able to help me out.
Reviewed Jan. 4, 2019
National Debt Relief associates were very thorough and friendly during the entire process. It is nice to know there is a team to help us through this all. Thank you National Debt Relief for everything! We can finally breathe a sigh of relief knowing there is a light at the end of this horrible tunnel. I would recommend this company to anyone truly needing help with their credit problems.
Reviewed Jan. 4, 2019
I received excellent service from this company and they were very patient with me and they answered all my questions. Devon even answered one of my calls while he was on the phone with another client. I am now on the road to becoming debt free.
Reviewed Jan. 4, 2019
I've just completed the sign-up process today, but I already feel a weight has been lifted. I've only dealt with 2 different people at NDR so far, and both have been very friendly and helpful! I've thought about doing this for months, and wish I had done this a year or two ago, if I had, I would be halfway through the program right now! If the remainder of my experience with NDR is this smooth and easy, I will be forever grateful!
Reviewed Jan. 4, 2019
Very informative explanation by Stephen **. Original contact by Keith ** on January 3, 2019 was also very helpful in getting the program started. This seem to be a better alternative than filing personal bankruptcy or getting a home equity loan for 10 years.
Reviewed Jan. 4, 2019
I signed up for National Debt Relief, cause of multiple unfortunate events that snowballed me into debt, and I kid you not, literally less than 2 mins of me signing up, I had a very helpful and great representative contact me and helped me through the process as well as listening to what my current situation was. Needless to say, they turned a very stressful moment into almost immediately taking off all the weight on my shoulders in debt. Great Service and Amazing People. Fast, Easy, and Very Stress relieving.
Reviewed Jan. 4, 2019
Everyone I spoke to was very helpful and took time to make sure that I understood all of the terms and agreements. They definitely prioritize customer service. They answered all of my questions and explained exactly where my money each month was going and how to take care of monthly payments.
Reviewed Jan. 4, 2019
Availing myself of your services was easy. Each Rep of your company I had the pleasure of speaking with was professional, compassionate and extremely courteous. My initial contact was Anthony ** and the underwriting Rep was Kaiya **. Mr. ** was very straightforward to the best of my knowledge and did not make any unrealistic promises. I so appreciated his understanding of my circumstances and the fact that he was not condescending nor demeaning. Oft times when dealing with people of the "Credit World" they tend to adopt a "Holier than thou persona". Many thanks for employing both Mr. ** and Ms. **.
Reviewed Jan. 4, 2019
Everyone I have spoke to has be very informative. As well supportive in try to help me with my situation and I'm very grateful to National Debt Relief for everything. Could have asked to speak with a more helpful and understanding group of people to deal with.
Reviewed Jan. 4, 2019
NDR is the best in market. They dealt with me so professionally and accurate on all info. I had a call and my application was accepted and opened in less than 48 hours. Do not go for any other firms they all are scam.
Reviewed Jan. 4, 2019
My overall experience so far with this company has been absolutely outstanding! Everyone is so helpful and patient. They truly care about what’s best for me and it makes me feel very comfortable to work with them! I would recommend them to anyone I know that needs help with debt.
Reviewed Jan. 4, 2019
Your program is presented in a very professional way and so far I am very impressed. Only one suggestion... I believe each contact has many debtors to service so they tend to speak so quickly one cannot catch everything they are saying and they need to slow down with such important information.
Reviewed Jan. 4, 2019
The agent that helped me was intelligent and precise. Very helpful and got me on the right path to get me out of debt. The welcome call agent made sure that I knew everything that was happening and ensured that I was doing what was best.
Reviewed Jan. 4, 2019
They were very friendly and helpful. Answered all my questions. Will be happy when I am debt free and worry-free. I have worried for the last year about how I was going to meet all my bills, I no longer have to worry.
Reviewed Jan. 4, 2019
I recently encountered a large amount of debt quickly due to a car accident and hospital bills. That added to preexisting debt I had been struggling to manage had me really overwhelmed. Instead of bankruptcy I took some advice and decided to look into debt consolidation. National Debt Relief helped take away a lot of my stress for me by being able to clump together everything that had been building up in a way that was easy to understand with a payment plan that at least can help me a see a light at the end of the tunnel again.
Reviewed Jan. 4, 2019
I had a wonderful experience getting started on becoming debt free. The agents I spoke with were very knowledgeable on the information provided to contact my unsecured debts so they would not harass me. The information initially was provided to me in a very speedy manner.
Reviewed Jan. 4, 2019
I called to get information on National Debt Relief and feel like I was pushed into doing something that I really wasn't comfortable. They make it all sound so positive until after you give the ok, and then that's when they tell you that using this will most likely significantly negatively impact your credit score and that creditors can still come after you, and you could even have legal action taken against you by the creditors. At one point, I even asked for additional time to consider and was treated like I was an idiot for asking for that, and told I had to do it that day or lose the chance of getting out of debt. They were very pushy, and did not truly have my best interest in mind.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Jan. 4, 2019
Very helpful with completing the goal and getting a good rate for the person. Fast with the follow-up calls. Very to the point with the details of what will happen in your time with the program. Helpful with any questions.
Reviewed Jan. 4, 2019
The welcome call seemed script-driven and not very customer service. He assumed many things as he spoke and did not bother to clarify some items leaving me to follow his conversation as best as I could. His description of the legal portion left me having to wonder about some of the aspects I was told of earlier by Drew. The bi-weekly cost was different than agreed upon by Drew and myself when we first discussed this matter, so how and why did the cost change? His rapid fire speech left me at the start line and wondering again if this is the company I need to help me with my financial status. I heard him mention some issues which I could mail said docs to National Debt Relief but did not get any mailing address as he was moving so fast, I did not have time to jot things down nor have time to formulate my question. He did ask if I had any questions at the end, at which I was still trying to piece together the parts I did get.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Jan. 4, 2019
Both Matthew and Kierra were very helpful during the entire process. They both left me with peace of mind. So far, I would recommend your service to anyone. I'm hoping to be debt free as soon as possible and have a better future!
Reviewed Jan. 4, 2019
I just signed with NDR 1-2-19, so far very pleased with the counselors whom I've spoken to. They have explained the program to me and provided me with copies of all our agreements. I can't seem to find an order number or client number, but other than nerves, I feel it will be a good solution to my debt problems.
Reviewed Jan. 4, 2019
Thanks for the opportunity to help me and this financial debt and take time and work and my situation. Good service and quick answers any time all call or email. Thanks for your help to have back financial balance and life. Thanks.
Reviewed Jan. 4, 2019
The debt specialist and the representative doing the welcome call were both absolutely wonderful. The debt specialist helped me to get thru the process so easily via email and text even when I was extremely busy. I cannot thank them both enough.
Reviewed Jan. 4, 2019
My experience with National Debt Relief has been very enjoyable. They are very courteous, friendly, and have a great sense of humor! I was given every detail and course of action to take. Highly recommended to all my family and friends who are in need of assistance!
Reviewed Jan. 4, 2019
Both Parker ** and the associate who handled my welcome call did a wonderful job explaining the process and what to expect. I also appreciated their effort in ensuring that I understood what to expect moving forward. They bother were wonderful and make me feel like I am in good hands with National Debt Relief.
Reviewed Jan. 4, 2019
Everyone was kind, knowledgeable, respectful and did a great job explaining the process. We are looking forward to working with your team members to better our financial needs. We truly appreciate all your help. Life has dealt us lemons and now we can try to make lemonade. Thank you again. Much appreciated.
Reviewed Jan. 4, 2019
At first it was scary, but then after talking to specialist who explained the program and benefits upon completion, I realized that this program is exactly what I need to go for. Thanks to all who were involved in making this happen.
Reviewed Jan. 4, 2019
I just consolidated my credit cards and found it much less scary than I thought it would be thanks to James ** and the very nice young woman I spoke to in the welcome call. Thank you for the help and relief.
Reviewed Jan. 4, 2019
The people we spoke to were very kind and informative. They explained the program to us very well. We look forward to working this program to get out of debt. The emails that were sent to us were very easy to understand.
Reviewed Jan. 4, 2019
Adrian and welcome call were very detailed & friendly, courteous and knowledgeable. They were very understanding and helpful during the whole process. Thank you very much for everything and making it a pain free process. I would recommend NDR to anyone!
Reviewed Jan. 4, 2019
National Debt Relief's reps made me believe their company was real. At the time, I didn't believe. I had already dealt with a few credit people before and nothing really happened. They didn't offer me debt consolidation which was what I preferred. Instead, they told me to stop paying the bills. I thought consolidation would be NDR giving me a loan to pay off everybody and I would be paying them the money back. That wouldn't affect my credit. Instead, they are negotiating a buyout price at a lower rate. The consultants whom I worked with were pretty helpful and they didn't mind answering questions. The cost they quoted was reasonable for my situation.
Reviewed Jan. 3, 2019
Thank You! Josh ** (CDS) set me at ease and explained thoroughly. I feel relieved already. Welcome Caller Jamie (**??) was a pleasure to work with while my balky computer dragged out the call. Thanks. I have great expectations of our association to resolve my debt hardship.
Reviewed Jan. 3, 2019
Everyone that I have talked to helped out a lot. Explained everything so I could understand better. Very kind and asked if there was anything else they could do for me. Made sure before we got off the phone that I did not need anything else. They are also very understanding with everything that I have going on.
Reviewed Jan. 3, 2019
When dealing with National Debt Relief as a first time client it was very nice to have all my questions and concerns answered and explained so that I knew exactly how the program worked. Very helpful customer service. Thank you National debt relief.
Reviewed Jan. 3, 2019
I am beyond pleased with the help that I am getting thus far! The representatives have been extremely wonderful thus far. Thank you Kelli **! She has done a great job finding out my needs and has offered to help me become debt free within a few years.
Reviewed Jan. 3, 2019
The extremely high level of customer service demonstrated by Mr. Sam **, Joshua, and Carrie in less than 24 hrs., to my family, my husband and me has amazed us, and we are tremendously grateful to all of you for literally saving our lives! God bless you all and a very Happy New Year! Thank you all over and over!
Reviewed Jan. 3, 2019
Very happy with the company, service could be better as far as the person we were working with. He seemed short with us and in a hurry. This is a scary process for us so it would have been reassuring if he was more personable.
Reviewed Jan. 3, 2019
Dwight ** was the specialist who helped me. He was very: clear about the program terms, honest about how the program would work, and helpful when answering my many questions. I didn't feel any judgement from him about my financial situation and he was able to come up with a program that would work for me right away.
Reviewed Jan. 3, 2019
Daniel ** was very detailed. Made sure to take the time to make sure I understood everything. Liked that he was quick with emails, phones calls and going over every detail of the contract making sure everything was understood before moving forward. I would certainly recommend this company to friends and family.
Reviewed Jan. 3, 2019
Good quality staff. I appreciate the mindfulness of everyone who had been a part the of process! It's been a troubling past few months since my car accident which led to a plethora of unforeseen circumstances. I look forward to getting back on my feet!
Marcus, we look forward to working with you on your journey. We often see how life can take an unexpected turn, throwing you for a loop and putting you in a tight spot. We'll be working right alongside you throughout this challenging period in your life to help you reach your financial goals. Thank you for sharing your story with us today.
Reviewed Jan. 3, 2019
Friendly and courteous debt specialist. Persons I spoke to were knowledgeable and took time to explain everything to me and my husband. They were transparent and helpful in processing our transaction. The lady for the welcoming/ compliance call was so enthusiastic and energetic that gives you a warm welcome. She was also so knowledgeable and patient, friendly and kind. Over all, I am so impresses with the customer service that you provide.
Raesan, thank you for sharing this with us! We're happy you had such a positive experience with us and we'll continue to provide the support you need to make your program run as smoothly as possible. Welcome to the family and we look forward to doing great things with you.
Reviewed Jan. 3, 2019
We were a bit skeptical on reaching out for a solution. We do not regret one bit of it. All who interacted with us were very detailed with information. We feel a peace over us. We know the journey is well worth it. Marvo went above and beyond at putting us first. He ensured we were comfortable with our decision. We look forward to reaching goals with NDR. Thank you!!
Reviewed Jan. 3, 2019
My experience with NDR was extremely positive. Genaro ** was a knowledgeable & very competent advocate for NDR & for me. I was very hesitant to commit to the process of debt relief but Mr. ** made my decision a yes rather than a no.
Reviewed Jan. 3, 2019
Everyone one has been so honest and open and helpful from the first call through the enrollment process. I appreciate that everything is included in the monthly payment. This reduces a lot of stress and worry. I feel confident in your services. Thank you for helping to lift this weight off my shoulders.
Reviewed Jan. 3, 2019
First off, I want to give 2 thumbs up to the team of professional ladies that made this transaction possible. Jelena and Jeannie made this a welcome experience. When you feel overwhelmed, it's nice to be able to speak to caring individuals such as these 2 ladies.
Reviewed Jan. 3, 2019
I had a great experience speaking with Hector. Hector answered all of my questions that I had. He was very nice and polite to me. He explained all the details on the documents before I signed them, made sure I understand the terms. Thank you Hector!
Reviewed Jan. 3, 2019
The customer support executives, Daniel ** was very helpful by explaining the program in detail and understood our financial difficulties and gave us a solution, which will be thankful for. The customer service executive who gave me a welcome call was also great and helped me go through the agreement and explained me in detail. Thank you very much for a good service. Would like to refer to a friend who is in need of this kind of help in future.
Reviewed Jan. 3, 2019
So far, I have had no problems at all, it is moving smoothly and I am looking forward to my graduation!! Getting everything situated and started has been really simple the customer service teams have been fantastic. Being on the West coast and NDR on the East coast was challenging with time zone phone calls. But otherwise FIVE stars!!!
Reviewed Jan. 3, 2019
Both Brandy and Monica were excellent in explanations of all the agreements. I could not have of asked for better advisors. They answered all my questions with no hesitation. They both made me feel comfortable with my decision to engage National Debt Relief.
Reviewed Jan. 3, 2019
Great customer services. Details are great very helpful. Very helpful answered every questions. Gave me hope to paying off my debt, fixed my rate so that it was payments I can work with. Welcome call was great, send me documents of everything being explained, very detailed and helpful.
Reviewed Jan. 3, 2019
I had an amazing experience with the debt relief specialist. She was thorough in explaining all the guidelines and requirements for enrolling in the program. I am hopeful that my debt my debt will be accepted and I will be on my way to debt relief.
Reviewed Jan. 3, 2019
Thank you so much for the wonderful service! Barbie was great and was able to tell me everything I needed to know, no ifs or buts or second thoughts about it. Jimenz was wonderful in my Welcome call, and all is on the path to debt free life! Thanks for your great program!
Reviewed Jan. 3, 2019
Karen ** called me promptly after I requested assistance online. She was very knowledgeable and helpful throughout the process, explaining in detail how the process works and answering all my questions in a professional manner. The entire process went quickly and smoothly and Customer Service rep was very helpful in the review of my application.
Reviewed Jan. 3, 2019
Roger dealt with me promptly and listened to all my questions. He answered all my concerns in a manner that I could understand. Outstanding rep for your company. He was sincere in listening to problems, and I felt like he really cared about helping me with my situation.
Reviewed Jan. 3, 2019
Everyone was so professional and kind. They really went through all the steps with me in a detailed manner. They went through all the documents with me as well. I would definitely recommend to a family or friend to go through here as well.
Reviewed Jan. 3, 2019
Scott and Ed provided me with great service, nonjudgemental, helpful, and informative. I was nervous about calling, but I was immediately reassured by the professionalism of the staff and their willingness to answer any and all of my questions. I would definitely recommend this to a friend to let them know that there is actual relief and solutions available.
Reviewed Jan. 3, 2019
I was very well informed on how everything will be taken cared of and had every questions answered. The process was easy and quick, glad to have someone that was easy to speak to and willing to help. Thank you.
Reviewed Jan. 3, 2019
Customer serivice was excellent, they were very knowledgeable. The process was smooth and easy. I am just starting the program so I will probably have more to write once everything has been put into motion. So far I think I made the best desicion by going with this company. I've a lot of wonderful things about them.
Reviewed Jan. 3, 2019
I was looking For a debt relief program online when I saw National Debt Relief program. It was with some trepidation that I called the number that was listed. I spoke to Mr. Al **. He took the time and explain the program to me, I was very nervous and of course a little embarrassed. Everyone I spoke with thus far has been of tremendous help and has put me at ease. It is not easy reaching out for help, but I’m so glad that I did. Thank you all so very much.
Reviewed Jan. 3, 2019
Great help to us! Communicated well even when we were tough to reach. He never gave up on us. I would recommend this service so far to family and friends. I hope to graduate from this program and be debt free in 42 months. Thanks again Atif!!!
Reviewed Jan. 3, 2019
My rep was very informative and told me everything that I need to know to be successful in this program. I feel confident that I will be happy with the results. She was very thorough and kept asking me if I had any questions throughout the call. She laid everything out to me super clearly.
Reviewed Jan. 3, 2019
I received excellent customer service! All of my questions were answered timely and I was walked through the process patiently. The process was very simple and explained in detail with no hidden surprises. I appreciate the care, time and attention taken and finally being able to feel like I will be successful at becoming debt free in the near future!
Reviewed Jan. 3, 2019
I am pleased with this process. It was a great deal. Less stressful than I was expecting. The counselor I spoke with was friendly and helpful. The process went smoothly and questions were answered with respect. I am hoping that the service goes as well as the sign up did.
Reviewed Jan. 3, 2019
We were treated with dignity and not talked to in a condescending way. Your staff is very professional and answered questions that we’re keeping us up at night. I do indeed hope this will carry into over into the future.
Reviewed Jan. 3, 2019
I talked with debt relief companies and got numbers, and National Debt Relief had the biggest turnaround with me coming out of debt. The enrollment was fairly easy and my interactions with their team members have been great. They're very knowledgeable. I still have another year and a half in the program, and I've already paid off three accounts which happened to get settled faster. The cost of the service is fairly cheap too. Working with National Debt Relief has definitely freed up some of my finance.
Reviewed Jan. 3, 2019
Daniel ** is a very good resource for your company. He did a great job of explaining your program and answering my many questions. I had questions throughout the process and he always answered thoroughly. I will definitely recommend your services to others.
Reviewed Jan. 3, 2019
All dealings have been top-notch and very professional. The individuals I have dealt with were very personable and did their utmost to make me feel at ease dealing with a somewhat uncomfortable topic. I am extremely satisfied with all aspects of our dealings thus far.
We're glad to hear that your experience was so comfortable, Randall. We'll do our best to make sure that remains the same throughout the rest of the program. Thank you for your review today.
Reviewed Jan. 3, 2019
Helpful and straight to the point, they answered every question or doubt I have moving forward. Wasn't as painful as I thought it would be with the questions asked and time it took to get things started. I am eager to see what the outcome will be.
Mark, this process is only as easy or as hard as you make it. We're confident that you'll do well as long as you remain committed and keep your goal in mind. Thank you for taking the time to share your experience with us.
Reviewed Jan. 3, 2019
Everyone I’ve dealt with through this whole process have been amazing. Thank you for making such a tough situation so much easier. I couldn’t have asked for an easier process. You all are great at your jobs, and do amazing work.
Reviewed Jan. 3, 2019
I have nothing but good things to say about this company. I did my research and even though they had higher fees than others their track record was the best. Customer service is great help as well. All my questions answered within 24 hours. I would definitely recommend this company to anyone looking for help with debt.
James, thank you for your honest and candid review. We love hearing from clients like you who aren't afraid to talk about every aspect of the program openly. It helps create a realistic expectation of this program and what's involved. Please don't hesitate to contact us if you need help with anything.
Reviewed Jan. 2, 2019
I have spoke with several different companies and I kept coming back to National Debt Relief. They are very professional and they do really care. I cannot wait to get my journey started! I highly recommend this company for any of your debt relief needs!
Reviewed Jan. 2, 2019
Just wanted to let you know that John and Jamie were great. That both made me feel better about myself and what I am doing to fix it. Also explained things so that I understood. I think they are both great people. Again thanks for the help.
Reviewed Jan. 2, 2019
Michael ** was very helpful and worked around my crazy schedule, health problems, and phone issues, which I am sure were a bit daunting. I really appreciated his help. The person I spoke to on my welcome call was also very kind and considerate.
Reviewed Jan. 2, 2019
Great knowledge and explained satisfactorily. Am impressed the girl I was talking to. Very commendable. I rated her very satisfactory. And I understand all that she said. I will recommend this program to my friends. Thank you so much.
Reviewed Jan. 2, 2019
NDR waste no time to get back to you and get you started on paying off debt in a timely manner. The customer service reps are very helpful and care to get you debt free. With their promptness it gives me a sense of relief that the company is going to work fast at getting me where I want to be with my debt.
Reviewed Jan. 2, 2019
First of all Crystal Simpson was easy to work with and very patient with questions. Explained each step and explained when I didn’t quite understand. The second “follow up” call was not as “ smooth” as the initial. Sedona was harder to understand, except when I asked her to explain something... Then it seemed she took more time, didn’t sound as “bored” as when going over the last part of the process. I think with so much information for the client to absorb you should make sure there are staff that have “good telephone voices”. I’m still not sure if or when I am suppose to contact my creditors. Anyway I’m committed to doing this and grateful for these services.
Reviewed Jan. 2, 2019
Very helpful and thorough, but straightforward. Explained the steps and had answers ready for questions. Relieved anxiety over some ideas of being locked into program without recourse. I like how you can check online to see current status of negotiations of individual debts.
Reviewed Jan. 2, 2019
It was a very informative process. I feel very comfortable with my decision to take this route. I look forward to becoming debt free and will hold up my end of the agreement. I will also recommend this service to friends who are in need.
Reviewed Jan. 2, 2019
We have been through a lot over the last year, but the last month has been very bad. We have found ourselves just about penniless because someone defrauded us. So we made the decision to call your company to help get us through this and get our lives back in control. So far everything has been good, hopefully we will get through this quickly.
David, we're sorry to hear this but we're happy that we could be here for you and your family throughout this difficult time. We know hardships can arise unexpectedly, but we will work with you to help you attain all your goals. Should anything about your situation change, don't hesitate to contact us so we can review your account and decide on a course of action. Thank you for taking the time to share your story with us today.
Reviewed Jan. 2, 2019
Valentine and Monique were very professional and thorough throughout the process. They both provided detailed information as to how the program is ran as well as the benefits that will be gained upon completion. Best decision I’ve made to kick off the New Year!
Cynthia, welcome to the National Debt Relief family! We're glad to hear that you're confident in your decision to work with us to reach your goal of being debt-free. Please let us know if there's anything else we may be able to help you with.
Reviewed Jan. 2, 2019
Was very pleased with service. Information was explained well. Only way to relieve debt. My only worry is that my creditors would come after me legally. I'm trying to pay them. It's reassuring to know NDR will be behind during this process.
Loretta, thank you for bringing this concern to our attention. We want you to know that we will be there to support you through every step of this process. If collection activity escalates, feel free to reach out to us and let us know. We can advise you on how to handle yourself in such a situation. Thank you for taking the time to leave feedback today.
Reviewed Jan. 2, 2019
The whole process was explained to me in great detail and understanding about the program. The lady I spoke to was very good in explaining the process to me. I would recommend yall company to others if need be. Thanks again.
Reviewed Jan. 2, 2019
I found all representatives to be helpful and thorough throughout the entire process. The process was made easier through the careful explanation of your representatives. I would recommend your services to others in debt.
Reviewed Jan. 2, 2019
Even though I have been very busy, with little time to work on this program, it seems to be going along well and everyone has been good to work with. I am pleased with it, so far. Everything is understandable and easy to follow.
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