How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,549)
  • (5,572)
  • (1,370)
  • (601)
  • (517)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 191 Reviews 28275 - 28425
    Verified purchase

    Reviewed Jan. 13, 2019

    Consumer service was great and understanding of hardship, and myself and spouse trying to get out of debt. Teaching you how to get out of debt and how the program works for you. And the legal help you can get if needed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 13, 2019

    Finally I have found a way to find financially relief and serenity. Your experts were bright, caring, and positive. This was not an easy decision, but once made, your experts never judged. Now I can retire with fewer debts and more security.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Jenny, thank you for sharing your story with us. We're sure it will inspire others who are still on their journey towards being debt-free. Please continue to let us know if there's anything else we may be able to do for you.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 13, 2019

    A friend had a good customer service experience through National Debt Relief. She knows that they’re personable and they worked with her, so I went with them. They gave me a timeline of how long everything would take and it seems to be becoming so involved. So, it seems to be working and according to plan and what we had discussed. I'm making those monthly payments which definitely decreased the total I was paying for on a monthly basis now. It’s working for me. I had one time where I was not sure if I was gonna be able to make the payment on the date that I had picked and they explained that they could work with me and change this and change that. I was like they didn’t give up on me is what I felt like, and I like that. They were still there to help me.

    I have five total debts and I had two for sure that were already settled. Their reps are easy to communicate with, easy to understand, and answer all of my questions. They’re communicating very well and able to break things down more into layman’s terms where understand. And they’re honest and clear. All of these things make them the company to go with when you’re looking to do something like this.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 13, 2019

    I had a lot of debt and I wanted to have them settled. I called National Debt Relief and they were able to help me, so I went with them. Their rep and I talked for 20 minutes. The rep went through all my options and was able to put it into a payment plan. The cost is good and is all part of getting the loans settled. I have settled some accounts. I have some more to go and I'm looking forward to when it's over. National Debt Relief has been a help to get my debt settled.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 12, 2019

    Starting the process was really simple. Everyone has been helpful and professional. I understand the process and look forward to becoming debt free. I feel like if I have any questions along the way, I would certainly call and get answers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 12, 2019

    I was drowning in credit card debt. Only able to make minimum payments. Finally decided to seek some help. Tiara was who answered the phone and helped me through the entire process. She was very accurate in explaining the process to me and how it worked. Thankful to be able to get some much needed help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2019

    I completed my welcome call and so far am very satisfied with the help I have been offered. The people I have spoken with so far have been professional, knowledgable, and patient as I asked several questions. I am thankful for their help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 12, 2019

    I had a wonderful experience. From the beginning. Tee ** was very patient, professional and pleasant. All questions were answered and explained. When talking to Bianca for the welcome call, she was very pleasant and efficient. I am very pleased so far with your company. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    Jonathan ** and Vanessa ** were very helpful, understanding and comforting. This is a hard decision to make and you want the people that you choose to be understanding and helpful. My husband and I are very grateful to have found NDR to help us with this journey we are on at this time in our life. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2019

    Both Jennifer and Ivonne were extremely helpful with getting me on the path to being debt free. Both were friendly and informative. I’m so happy I called. Having the option to communicate through email has been very convenient with my schedule.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 12, 2019

    I feel more and more comfortable with this decision because how everything was explained in detail. From every point I have felt respected and valued and not judged for the mistakes I've made. I look forward to this journey ahead and again thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    Grace was who went over everything with me, and Micah is the rep I signed up with. I had a good rapport with both reps. I do not like having our whole social security number's on all the documents. It should **'d out except the last four. When Grace went over everything it was like reading a script, instead of being more personal. It was being read so fast I couldn't even here her take a breath.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    Chris is AWESOME!! He was so incredibly positive and helpful. I'm extremely grateful that they can help me get out of debt and on to a stress free path. I can't wait to have everything paid off and not have the burden on my back.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    Best experience! Everyone was so helpful and knowledgeable and very patient! All of my questions were answered done in a timely manner. I couldn’t be happier with what my future holds as far as my debt relief. I have been struggling for years and now it is time to get my life back. National Debt Relief is offering so much support I couldn’t be more appreciative!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 12, 2019

    All agents I have spoke to answered all my questions and made the process very simple and easy for my husband and I. The welcome call especially helped to confirm our plan and reassure us on the legal aspect and fine details.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    Was very courteous, no shaming. Professional and very time efficient. Did not feel rushed or pressured to sign while I took my time to read each document in its entirety prior to signing, even though the staffer was summarizing the terms verbally.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 12, 2019

    After I signed up with National Debt, it wasn't what I thought it would be. I thought they would take all my debt and consolidate it into one bill. But it was not quite like what I thought it was. What they do is they take my highest debt and I have to build up savings. After I get so much into savings, they would send out a letter. Meanwhile, my other debt is getting further and further behind. I didn't know that in the beginning.

    The program makes sense, but it's not working for me. When I first went into it, I had a credit score of nearly 700. I was current on all my credit and debt except for one or two, but it wasn't to a point where it was affecting me. I was under the impression, the account would go delinquent after I get a certain amount saved up. But I didn't understand totally their process with the taking the highest debt and building savings. Now, my credit score is not even 500. At this point, I just let the money come out and let it be what it be. During the process, I spoke with my negotiator, Leon, a couple of times and he was really nice each time I called. I called him around three times. He made me feel really relaxed and he was very professional answering my questions. But as far as him following up with me, I haven't heard anything from him.

    During the time that I was going through it National Debt, I recommended them to somebody. I would share up the knowledge that I know and let someone else make the decision of going with them or not. I would still be there if my friends or family had questions or concerns. Overall, I wish that the lines of communication with national Debt would open more. I need to call them or have better communication with them so that I would have a better understanding as far as how they impact my life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 12, 2019

    When I had some credit cards that were out of control that I could not take care of, National Debt Relief offered debt consolidation and the enrollment process was easy. Their reps were easy to work with. They help me get out of debt and I trust them completely. So far, they have been able to take care of two of my cards. What they are doing is working for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    The few people I’ve talked to have been nothing but amazing to speak with. They’ve answered all my questions and I appreciate how well they speak with me. They are just so concerned with helping and making sure I know every detail. It really helps.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    I was very happy with how both helped me with this. Both ladies were very professional and very polite. They answered questions as I had them and didn't act like I was a bother. If anyone ever asks, I will recommend this program.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Sandra,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns.

    Verified purchase
    StaffTransparency

    Reviewed Jan. 11, 2019

    Everything was great, explained to the tee. I look forward to getting out of debt with your help. The representatives were very knowledgeable and very helpful getting me set up and started. I would recommend to anyone with debt problems.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 11, 2019

    Jeff was excellent in walking me through the process of working with NDR. He helped put my mind at ease by answering all pertinent questions that I had, whether by phone or email. A giant weight has been lifted off my shoulders and has given me the ability to focus again on what matters in my life!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 11, 2019

    Ms. ** and the lady who helped me were very helpful. I really enjoyed them. They were clear and polite. They explained everything to where I could understand and they answered my questions. I was provide with all the contact information.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 11, 2019

    The customer service was very friendly, good attitude, understandable terms and very helpful. I would recommend this program to anyone in need of debt relief. I am glad I started this program and I am looking forward to being debt free.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 11, 2019

    I had a great experience and I am on my way to get rid of my debt. I was in a lot of financial stress and with one call I finally had hope and less stress. I got a game plan and I get to save money instead doing this process alone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 11, 2019

    Matthew was great. The experience was not stressful. It was transparent and I was walked through the whole thing. He was quick to answer my questions and the whole process was simple. Great experience. Would recommend to a friend if they needed help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Sometimes finances are hard and we need to reach out for help. I feel like the help we are receiving from NDR is great, very professional, and friendly. I’m ready to move forward and try and keep our finances under control. We were able to call at night which worked for both my husband and my schedule. I appreciate the customer service.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    I found that the set-up phase was handled in a very responsible and friendly fashion, and attention to detail was an important criteria. Each person strove to make sure that I fully understood each phase of my program and worked hard to pace themselves to my level of understanding.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 11, 2019

    The service was excellent and I would definitely recommend a friend for this program. This was my first time working with the program and to what I've experienced the customer service representatives Yasha and Ernest were exceptional. Couldn't be better. Thank You.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 11, 2019

    I can’t wait to start this program. I’ve just been approved and my weight off my shoulders has been immediately lifted. What a blessing. I will definitely recommended this program for any friends or people in the same situations. I definitely recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    Perfect and friendly too. Would recommend all day long. Very understanding and courteous. Issac Got me started and helped me out cause I'm in a dark place right now. Evelyn assisted with the final intake. A very friendly and professional lady, Thank You.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 11, 2019

    Hi Dan Lawrence and Mona Newya, I wanted to express my gratitude on how much you both have help me please know I really appreciate it. I honestly can say this now I’m able to sleep well every night knowing that I fulfill my responsibility in taking care of my debts and I have you and National Debt Relief to thank. From the bottom of my heart please know how much you all have changed my life for the best moving forward. Thank you all so much. Thank you Dear Mentors for showing me the right path and illumining my mind. I will be grateful to you all throughout my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Everyone was friendly and knowledgeable about answering my questions and concerns. I would refer them to a friend. It feels good not to have to worry and more and I know they are handling everything. I like they gave me a way to handle creditor calls so I don’t feel bombarded anymore.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    Very nice and answered all of my questions. Had no trouble feeling comfortable talking to them. This was all done in a timely manner and I’m looking forward to starting the program. Follow up was great and they made sure I understood everything and didn’t have any questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Customer Service was great with Alyssa and welcome call representative. They both ensured the same information, which makes me feel that it is accurate and continued to let me know if I ever need help, I can call and anyone would be happy to help assist.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    We are thankful for Mr. Jeffrey ** who helped us answered all our questions and concerns. He made us feel comfortable in a hard place to be in debt. He was very courteous and compassionate about our hardships that caused us to be in debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 11, 2019

    Being new to the process I was scared about how things would work, but after speaking with the customer service I was put at ease. Overall the experience has been outstanding. The customer service and tools have been readily available and the knowledge of answers has been great. I would not change a thing when it comes to the way you operate.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    I have had an amazing experience getting started with the program. Everyone was very friendly and informative. I look forward to getting started and getting rid of my debt. I would definitely recommend this program. This has been a great decision.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Whenever my husband and I have been in contact via email or on the phone, the reps have been very friendly. They answer any questions we have and make sure we understand everything! Highly recommend them based off our experiences so far. When my husband experienced an unexpected job changover which resulted in a lower income, we were having financial hardship so we are relieved to find National Debt Relief and continue this process of settling our debt, which will give us more peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 11, 2019

    I was happy with all communication. Both of the people I talked to were very informative, and happy to answer any questions I had. Very pleased with my experience so far, and I anticipate I will continue to be.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    My experience was great so far! Any questions I had both were able to answer or refer me to the other person that could help me further. They really made me feel good about my choice I was doing. They listened to my concerns about things and talked me through it all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Completing the application over the phone was easy and Adrian was very helpful. Welcome call went over all the details and the person “welcoming” me was very nice. It seems like NDR is committed to getting you out of debt and offers free credit counseling after you finish the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 11, 2019

    When setting up my account all went well until the welcome call and that rep was rude and condescending. If I could have signed up without dealing with her all would have been wonderful but her attitude left me feeling very negative about the whole process and the company she represented.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Deborah,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    Our service representative was extremely helpful and answered all of our questions. By providing legal backup, I feel confident in pursuing debt settlement. By taking over the negotiations with my creditors, the harassing phone calls have stopped and has allowed me to focus on getting out of debt for good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    I am very pleased. Everyone has been very helpful and respectful in helping me with my debt problem and for the first time in a long time I feel really good. Thank you for all of the help and I am looking forward to working with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    I had a great experience signing up for the National Debt Relief Program. It was a rough beginning because of my commitment level, but I soon realized that this is a great way to improve my credit score and pay off all of my debt. Sharde ** took me through all the necessary steps to enroll and assured me by answering questions while being polite and friendly. I would recommend this program to those overwhelmed by credit debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Jan. 11, 2019

    I’m truly satisfied from the first moment of my conversation up to the last words I have with Mr. Nomer ** and Howard. Thank you so much for the complete information and explanation with regards to this enrollment. I appreciate it very much, thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    The representative was very detailed and helpful. She didn’t miss a detail and made sure that I understood everything. She also took her time and isn’t rush which helped me get a better view of it without being confused and not knowing what I signing up for. She was a good customer service representative.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    Felt at ease and comfortable with the agent. The program has some good features and you feel very involved and at the same time NDR are working on your behalf. Very organized and professional. A feature I like is logging into your account and following the progress from beginning to the end.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 11, 2019

    Jennifer and Isis were just amazing. They took their time to explain and review everything with me. It isn't an easy situation to be in, but they made it easier than expected. Thank you so much. Looking forward to be debt free and have some peace of mind. Thank you Jennifer ** and Isis for your time and dedication.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Jan. 11, 2019

    It went very smooth and everything was explained to me in detail. I spoke to several representatives one who called me on two occasion reviewing terms. I also then had a welcome call in which the representative reviewed everything again to make sure that I understood what I was signing up for.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 11, 2019

    Teneesha ** was so wonderful to me. She explained everything to me and let me ask any questions that I had. I felt so comfortable speaking with her. Because of her professionalism I would recommend National Debt Relief to everyone that I know. Thank you Teneesha ** for being so awesome to me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 11, 2019

    The representative was very knowledgeable and courteous. She covered everything in detail with me. I was made to feel like I was headed towards a better financial future. The Welcome call solidified my faith in National Debt Relief. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 11, 2019

    All employees were very helpful. We are hoping that as we move forward this process goes as smoothly as they have indicated it will. I am concerned with creditors calling but will fill out the information just as you have told us to.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    Very professional, courteous, knowledgeable and respectful. Patient and listens well. Thank so much for all your help and understanding. I struggled with making this decision versus refinancing my home and Kaiya and Paul helped me to better understand and make the best decision for my finances and future. Again thank you both so much. I was afraid but I am great with the decision to use this program to relieve me of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 11, 2019

    I felt comfortable with National Debt Relief. They estimated what the payoffs would be. I pay them so much a month and they are paying things off. I’m very pleased. My payment plan is very fair and much easier to do. I have an excellent negotiator who is very helpful. Whatever question that I had, National Debt had an answer or several answers for. I've been in their program for five months and I still have about 15 months to go. Working with them, there is relief that I’m not having to deal with some of the people I had to deal with before.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 11, 2019

    We had high amounts of credit card debt due to hospital and medical bills. We had too much going out and I wanted to get out of debt. My daughter gave me National Debt Relief's number and we got hold of them and got everything started up. We talked with them over the telephone and they sent some stuff through the mail. Our negotiator was understanding and easy to get along with. He explained everything nicely. We were given a four-year timeline for the process and we've made progress so far. Working with NDR was a good idea. It's nice trying to get out of debt again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 10, 2019

    Such a wonderful experience, very well knowledgeable representative, you feel like you can trust them! They take the time to make sure you understand everything and if you have any questions or concerns they are there to make sure everything is clear and your questions is answer perfectly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 10, 2019

    The process was easy and everything was explained in details. I really appreciated the understanding of the staff. The staff called me promptly and was so respectful. I felt like I was on the same team but all of the work was being taken care of from a close friend or a family member.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 10, 2019

    Just want to thank all does who were involved with the process. Hopefully, this will be my first step in relieving my debt. The process was clear and everything was explained to me. Curtis was very helpful in making this difficult decision.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    Tangela & Brandon were both helpful and professional. Although, Tangela was a bit more patient. Overall it was a good experience. It does seem to take a while to enroll, but maybe that is me being impatient.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    Steven ** was very helpful and answered all of my questions. These answers helped to guide me through the debt relief process. I experience with NDR has been very positive so far. Thank you Steven and NDR for your assistance!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2019

    My experience with the staff was terrific. Very professional, had humor and were kind. It is difficult to make the call for help and both gentlemen put me at ease. I feel better already. I wrote a separate email about Atif to his direct supervisor.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    The staff were very professional and knowledgeable. They made sure they covered every detail of the process and put the client first. They are very easy to talk to and are always opened to hear what the client has in mind or if there are others ways to help the client achieve their goals. It is my first experience with Nat. Debt Relief program and will gladly recommend to anyone who finds themselves in a difficult financial situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2019

    My call was very thorough & the woman helping me was extremely kind and willing to answer any questions. She made sure that I fully understood everything and she took her time with me. I am very happy with the customer service at NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 10, 2019

    It was quick easy process. I really enjoyed that I was able to communicate via email. It was nice not having to talk to someone. I’m a visual learner and that helped with that. I would recommend this program to other with debt issues.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 10, 2019

    I found complete kindnesses from ALL people who I came in contact with! Their patience and understanding plus their knowledge and willingness to explain their product was unlike ANY I had experienced before. I would like to thank Lindsay and Shanika especially for their kindness and compassion in making my “asking for help”, which is HARD for me, an easier and painless process!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 10, 2019

    Everyone I spoke with was so professional and helpful. It's a big relief that I can trust you all to help us take care of our debt. All my questions were answered promptly and the entire program was very well explained. I'm glad there are programs like there out there that will take clients with poor credit and help us rebuild our financial histories.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 10, 2019

    Adrian and Vanessa was very helpful and answered most of my questions i had. They was very accurate and explained the whole program perfectly. Would recommend to a family member and friend if ever needed. Also, my first time ever doing this I have confident that this program will help me moving forward for myself and future plans. Thank you kindly, will contact NDR for any other questions I might have moving forward.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    I found every person I dealt with was very professional, and very informative. I felt really nervous taking this step and they all made me feel so comfortable. I really appreciate everything they did for me and look forward to working with them.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 10, 2019

    Very clear about the program and very helpful answering my questions. Great customer services. Took me step by step over the contract and all documentation, they made sure I understood everything about this program by answering my questions and explain everything in detail along with letting me know what are the expectations and how they will negotiate with my creditors, gave me tips on how to handle creditor communications and what actions shall I take if anything escalated with a creditor.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 10, 2019

    I have had a very good experience, with thorough presentation of the program. I'm very grateful I was accepted in this program. All my questions were answered and the response time was great. I look forward to getting my credit back together.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2019

    Very helpful and informative. My only complaint is the representatives talk too fast. It's hard to keep up with what they are saying thus difficult in understanding everything fully. However, when I asked questions, they were very eager to answer and give me feedback on my understanding.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Brenda, thanks for letting us know what your experience has been like. We apologize that it didn't go as smoothly as you may have liked. Moving forward, please don't be shy about letting any of our agents know if you're having problems understanding them. We all want you to be successful, and we're more than happy to slow things down for you if you need.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 10, 2019

    Everyone was very helpful from the start. Quick response times, without feeling overwhelmed. Seemed interested in my long term goals of being debt free, and also wanting to help me get there. I look forward to working with this team, and would recommend. Best monthly price given as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed Jan. 10, 2019

    As soon as you sign in for consultation on the website you get a response quickly and you get a real response about your concerns. You feel relief even before you sign the contract and I hope I never regret it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    Representatives are extremely friendly and thorough. Was nervous to proceed but their confidence helped me assure I can succeed in becoming debt free. It will be a process but not longer than my expected process doing this on my own. Thank you team for your help.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 10, 2019

    I felt everyone was great. They made me feel much better knowing I'm not alone. I actually feel like the is an end to my debts. I would recommend this company thus far. They explained the whole process in depth and understand all this fine print. Everyone from beginning to the end was just wonderful. Thanks for making this process easier than I ever imagined.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 10, 2019

    Just recently started with this company, they were very thorough and upfront. They helped me through the entire process and made sure I understood each part of the program and that I comfortable with my plan. The initial process was very quick and the payment plan perfect for my budget. Anytime I emailed or called I always received excellent customer service and timely responses on all of my questions. I would highly recommend this company.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 10, 2019

    The people that I have spoke with in regards to applying for the NDR program have been incredibly helpful and respectful. They always made sure I was understanding of how everything worked, and that I got the best results possible.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    Although I am just getting started with the process of debt relief, I am hopeful that I have made the right choice. I feel supported and confident with the people who I have been in contact with at this point. I am hopeful that this will be a step in the right direction for myself and my family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 10, 2019

    I cannot say enough good things about this manager! After 8 very long, frustrating months of getting nowhere with other customer service reps & managers, making multiple phone calls with no advancement to show from it & eventually losing our ability to bank with HVFCU which we have been with for over 10 years, finally in November 2018 during another frustrating phone call to find out why this account still hadn’t been touched at all, I had the pleasure of being transferred to Ola.

    He was able to get the one thing done that I had been asking from day 1 with this program! He got the negotiations rolling with HVFCU & we had a settlement offer within a few weeks. Not only was he born professional & understand, he was caring of my situation & he stayed on top of it. He personally contacted me back to give me updates until it was finally in the stages of waiting on an approval. Thank you SO much Ola! You are a life saver! I utterly believe that, had it not been for you, this account still wouldn’t have been touched & I would have been starting from square one somewhere else by now. Thank you again for your help.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    April, we're so glad that Ola was able to help resolve this issue, especially after having tried to reach a resolution for such a long time. Thank you for recognizing him and the lengths he went to in order to make your experience top-notch. We will also make sure to recognize him and his efforts here as well.

    Verified purchase
    StaffTransparency

    Reviewed Jan. 10, 2019

    I knew nothing about Debt Consolidation when I started the application, but Eric, the young man who was assigned to me, explained everything very well. If I had questions, he explained them and made sure I understood the answers, before we continued to the next part. He made something that could have been very anxious for me very easy instead. If all their employees are as good as Eric, then it’s easy to see why they have a number one rating.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Mary, thank you for taking the time to leave feedback and to recognize the specialist who helped you. We will make sure to recognize him as well. We want you to succeed while in the program, so please don't hesitate to reach out with any questions or to review your account.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2019

    Eric ** was a huge help and very informative with everything National Debt Relief was about. Just upfront with everything. Even the welcome call they were generous. I have so much confident now, I was lost scared what would happen, finally I was brave enough to make that call. Glad I did.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2019

    I had a great experience with getting help from Charles **. I am out of work due to an injury and was getting behind on my payments of all credit cards and I was assisted and was treated greatly on how to go about getting help before it was too late. I can say Thank You for all the help I received.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2019

    I thank them for the opportunity in helping me to become debt free. They were very helpful, knowledgeable, understanding of my situation. This was one of the best and rightfully calls that I could have ever made in dealing with my finances.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 10, 2019

    I am very pleased with the service and help with filling out the forms and look forward to working with National Debt Relief. I am hopeful that I will see an increase in my credit score in a couple years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 10, 2019

    I would like to Thank Angelica ** for the time she took to explain the program to me, she never rush through it, nor did she ignore my question. Angelica was very considerate of my position and hardship. Thanks to Gavery ** who handle my welcome call. He was as patient with me. Thank You! National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 10, 2019

    It's very easy to enroll in the National Debt Relief program. I've dealt with them mostly on the internet and when I've called them, their reps have been very cordial and nice. The cost of the program is good and they've been very helpful. I'm a year in and they've been doing a good job in settling with the debtors.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 9, 2019

    I thought Daniel ** was extremely nice and explained everything well. The success welcome caller Angel was very nice also, at time she talked pretty fast but was extremely nice also. I was extremely grateful that you were able to extend our payment plan a few extra months.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    So far I've only signed up for the program and have not yet made a payment, however I was impressed with the two people helping me. They made sure I understood the fine details and did not try to skirt around uncomfortable questions. I look forward to working with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    I can't say enough about your company. Some of the best customer service there is. Polite, considerate, professional staff. Honor doing business with you! Folks I talked with really were knowledgeable and polite. Your whole program makes for a better world for sure!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 9, 2019

    Debt relief associates were very professional and knowledgeable. They were very helpful in a very stressful time. They explained everything in detail and was always willing to answer any questions. I would definitely recommend them to others. I know it will be a long process but they will be there to assist in any way.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Jan. 9, 2019

    So far so good, just started the program and I feel confident with their services. Great customer service and they explain things clearly so I know what to expect. Adrian ** the mvp. So glad to have done this instead of filing for bankruptcy.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    Been trying to resolve my debt issue for a while and finally found something, couldn’t be more pleased with how things are going so far! I’m hoping to get back on my feet and not get in a position to have to come here again but if I absolutely had to I wouldn’t go anywhere else.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    When speaking with Kirk and a rep from the Success Team, they were extremely kind and guided me through every step I needed to take to get my process of being debt free started quickly and painlessly. Thank you for the one on one attention.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    The team was very helpful through the entire process as it is very much against what I have believed to be done with regards to paying my bills and creditors. Very stressful, however, I know that this is the right way to go.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    I have had a great experience working through this process. There is a lot of information to understand in order to feel safe and fully commit. When I realized that the creditors would not be getting paid right away and the nature of how it all works, I felt anxious. However, after expressing and clarifying my concerns, the representatives that worked with me were patient and thorough in assuring me of what to expect and how to handle my creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Awesome, fast and easy. Very nice. Help you to understand everything and helped me fulfill my dreams of being debt free. Seemed liked they cared. Made sure I had no questions. They seemed to really want to help me and inform me of all options possible.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Both of the representatives I spoke to were very helpful and knowledgeable. I'm looking forward to finally being out of this crushing debt. This is new to me and some of it seems scary, but I am happy to be on the path to attaining my financial freedom again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Mike was very nice job and he did his job good and I would recommend this to anyone because this is an awesome plan that will take the weight off of your shoulders. This was best thing I did and I am glad I did it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    The people that I worked with did an excellent job in explaining to me the required steps being taken with great patience. It was a relief that my worsening financial situation was to be resolved without using the bankruptcy route. I would recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    The information was good but the agent talked too fast and was hard to understand. I will be interested in viewing the online account. I know I will have more questions when setting up my new savings account.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    I am knew to National Debt Relief but I am feeling confident that they will be very successful. So far very professional and very understanding. All parties I talk to had the same conversation, helping me out of DEBT. Looking forward to completing all agreements.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    My experience was as positive as it could be. In difficult times like these it is hard to feel good about any choice. I was treated with respect and care. Follow was great and attentive. I am very pleased so far. I hope to look back one year from now and still feel like I made a good choice.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    I never felt judged or anything negative. I was treated with the utmost respect and made to feel like I wasn’t alone in all the craziness!! I am very excited and finally feel there may be a light at the end of the tunnel!! Thank you for the kindness and help National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    They told me everything I needed to know about the program, the positive and the negative effects it could have and answered all my questions without hesitation and knew what they was talking about. I enjoyed the experience of talking to these two professionals.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    Very courteous and professional. Answered every question I had, it really gave me a sense of ease. I'm glad to know that this company was able to help me out in the financial situation I was in, it was a blessing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 9, 2019

    Both of the individuals I spoke with were professional and helpful. They were able to answer my questions and provide detailed information. They responded in a timely manner and walked me through the process. I am excited to continue to work with National Debt Relief to improve my financial situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Both people I spoke to were very very helpful and knowledgeable about all of my concerns and questions. Justin ** was so super nice and helpful. The people I spoke with explained the legality of the program and what to expect in the future, as well as what to do if a debtor contacts me or brings legal action upon my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Helpful and informative. Answered all my questions and very easy to sign up. Looking forward to being debt free and I'm sure that they will get me there. I feel confident that this is the best choice. Michael was very kind and made me feel at ease with my decision.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 9, 2019

    I had a great experience with the first representative Al and with the following rep with the welcome call. They were excellent and very informative about the program and what’s coming up next with the program and very helpful with any questions that I had.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    After my divorce I got nothing and had to start over. I am now trying to pay off everything so that I can stop renting and buy a house again for me and my son. And I just want to say thank you to Gary ** who helped me out. He was great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    Everyone I have spoken to has been very kind, empathetic and knowledgeable. Erik ** is my counselor, and made me feel that I have someone in my corner. The human element of Customer is the most important, when people are experiencing huge problems they have never faced before. Kudos!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    All the NDR reps were great and very helpful not only in guiding me through the process but in listening to my individual issues. They definitely helped me make an informed decision to enter the program. I look forward to working with you and starting a new chapter in my life.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    Everything was done in a proper manner and all questions were answered with answers I could understand. I give him an A+. I would recommend this company to others for getting out of credit card debt or any other debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    So far every question I have had been answered. We will see what happens as time goes by. Looking forward to getting things started. Welcome call cleared up some things. Everyone I have talked to so far has been very helpful. We'll see what happens down the road. Have not used any of the tools yet.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Michael, thank you for taking the time to leave feedback. As a new client, you'll be unfamiliar with the process in general and we understand if you have concerns. Don't hesitate to contact us if you need anything clarified.

    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    My husband and I just made the very tough decision to move forward with National Debt Relief. Debt settlement is a very scary thing but we did not qualify for debt consolidation. The staff has been very nice so far and we are excited to see what National Debt Relief can do to help us. We will review their performance further into the program.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Dawn, congratulations on taking this first step. We know that this process can be scary, especially if you've never done anything like this before. We're sure that as you spend time going through and learning the process, it will become more familiar and not as daunting. We expect you to have questions, and we encourage you to ask those questions. Our team is always happy to help in any way we can. Thank you for sharing your concerns with us today.

    Verified purchase

    Reviewed Jan. 9, 2019

    I appreciate the help that National Debt Relief is going to provide for me in becoming debt free. Moses ** was extremely personable and proficient in handling all the details of my debt situation. I am grateful that your company is available. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 9, 2019

    From the minute I called, I felt like my financial concerns mattered and would be resolved appropriately. After hearing about the program, I felt completely comfortable and amazed how thorough everyone was when explaining everything. By the end of discussions, I felt like the stress had been lifted.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 9, 2019

    This was a very reasonable program and everyone was very helpful. People are easy to talk to and seemed to be very sincere and caring. The ease of being able to contact them later in the evening was nice. There was no need to interrupt me during my work day.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Beverly, we're happy to accommodate you however we can. Thanks for leaving feedback, and have a great day!

    Verified purchase
    Customer Service

    Reviewed Jan. 9, 2019

    The ladies on the phone spoke very clearly and were very polite, the service is very fast, I got called right back when I first called to set it up and Lisa made it very easy for me to make the decision.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    Helped with everything I needed and amazing service and fast. I'd give a 11/10 if I could. I was helped step by step and was able to get all my loans and credit taken care of in one location. Thank you guys so much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    My experience was fine. No problems to report. The wait for the phone to be answered was way too long. 15 to twenty minutes or so. Then I called back the first time was ten minutes. I hung up and called back and was placed on hold so that my info could be pulled up. I didn’t like that either, but the people who I spoke with made everything right.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    Staff was very knowledgeable and took time to answer my questions. It was a very hard decision to make to get help, yet the two people that helped me seemed to care about the position I was in and assured me that I was not alone in this type of situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Jan. 9, 2019

    I was very impressed with the level of customer service that I received from Joel and Monique. There were both very clear and explained things thoroughly. I didn't feel judged and I was treated with respect and compassion which means a lot to me. Thank you for your assistance through a very difficult time.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2019

    For the first time in my life, I found myself in so much debt that I couldn't pay it, due to the fact that I used credit cards to fund my business office purchase and renovation. I didn't want to take bankruptcy, so I looked up debt relief companies. National had the best customer approval rating, and those ratings were correct. My experience so far has been wonderful.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Linda, congratulations on starting your journey towards being debt-free! We understand all too well how unpredictable life can sometimes be. We think you made the right choice to take charge of your situation and take definitive steps toward improving it. Thank you for taking the time to share your story with us and please reach out with any questions or concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2019

    Josh made the enrollment process very easy to understand; due to his patient to answer questions as they came up. He was thorough, informative, and from all appearance, very forthcoming in providing honest and details answer to my concerns. Josh made me feel that my situation is very hopeful and if I do my part then National Debt Relief will give me a second chance at being debt free and eventually rebuilding my credit. I prayed and thought long and hard before I made this call for assistance in getting out of debt in this manner; Josh made me feel that I made the right decision without making me feel guilty about getting myself in this situation. I look forward to getting started and getting it done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 9, 2019

    Debt in general can stress you out, but being in debt that seems you will never get out of is a weight no one is ready to deal with. National Debt Relief was thorough and just honest with the whole process. I have a shortened time frame now that will allow me to get out of this hole I am in and still be able to enjoy life! I was at a point where I thought it wasn't possible. So glad that I made the call to NDR. I will never get myself into this situation again!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2019

    I was deep in debt, so I decided to go with National Debt Relief to help me out. So far, they've been friendly and knowledgeable and they've helped me out a lot. They made me pay less than what I was usually paying. They also keep track of all the payments that I have and notify me when an agreement is made.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 9, 2019

    I lost my wife and then a couple of years went by and I was still going to grievance counseling for that. I met another young lady who lost her husband and we hit it off. We had a lot in common and we didn’t want to go through life alone so, we decided to get married and live together. Prior to that, I was single for a couple of years, so I had a lot of bills that I needed to consolidate in order to get married. She has two kids and so, I was gonna need more money than what I was making per month to make it survive.

    I went on the internet and researched debt consolidation places. National Debt Relief was one of them that came up. They were the first one I called and I was so happy with the answers I got from them. I did some checking on the BBB. NDR had some replies from past clients that they had and I read all of that. They also had good reviews which made me decide to not look any further and I went with them. We decided that it would be in my best interest to consolidate my stuff because my payments were so high at that time which was at $900 a month. They saved me $650 a month by paying them $375 and I thought that it would work because that was exactly what I needed to give myself some breathing room to make it month to month with my bills.

    Everybody that I worked with so far has been upfront, has answers to everything and straightforward which was what I liked about them. Every time they contacted one of my creditors, they made sure they emailed me and asked me if I want to settle for whatever they decided. They’ve done a great job on that so, I haven't had any issues with that. Everything has worked out so far so, I've been happy with them. NDR charges you any time you call and consolidate with them but it's such a small fee so, it doesn’t really matter. I had questions and concerns and they gave me the answers. They were truthful about it and they didn’t misled me, so I was more than happy to pay them the fee that they charged me. So, I have no problem with that at all. The experience with National Debt Relief has been good so far and I’m glad I went with them. One account has been completely paid for. They are working on the other two.

    I've talked to a couple of people that were thinking about bankruptcy. I told them what I did and they’re thinking about doing it themselves. I told them what the benefit is doing it the way I did it over bankruptcy, and how it stays on your credit for 7 to 10 years, and how this would fall off once you get it paid off. It took a hit on my credit score but they told me that was gonna happen and it did. I went from 600 way down to 105. I was down to 495 but I talked to people and they guided me and gave me the directions on how to repair my credit. They said I would slowly see it start climbing back up, which it has. I'm up to 585 again, which has been pretty good. I climbed a lot faster than I thought I was gonna climb so, I told friends of mine that NDR would be their better bet than bankruptcy.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 8, 2019

    A huge thank you to both Jonathan ** and Howard on there assistance with our first steps toward financial freedom! It’s been a long time coming and I appreciate all they’ve done to explain the program and keep me informed!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    I could not ask for more informed and helpful people. From start to finish they were extremely helpful and knowledgeable. What started as a nightmare for me has become something where I can actually see the end of the debt tunnel. It is still a lot to digest, but I have a team of professionals working with me. I can finally sleep at night, and that makes me very happy!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 8, 2019

    It was made very easy. Would for sure recommend to any person. Never thought how quickly and fast it would take to start my way to a bright future for my credit to be on a high level again. Thanks for everything!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    The process was quick and very easy to do. The person that helped us was eager to help in whatever way possible and didn't mind answering the million questions that I had!! The entire process was handled in a day!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    The representative was very professional and responsive to my needs. She listened to my hardship stories without judgment. She showed empathy toward understanding my situation. She also was very patient in answering my questions and did not move forward without my full knowledge of understanding.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 8, 2019

    The best customer service I have had in a long time. I didn’t feel judged and people were super nice and informative. I understood everything that was was explained. I’m not walking away wondering if I made the right decision. Because I know I did.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Bryton ** and Adam ** assisted me. Bright and cordial and professional young men. Keepers. A professional friend (engineer) recommended this process and your reviews were very good. I am hoping to take the pressure off myself. Thanks. Here is hoping for a debt free future.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 8, 2019

    Getting enrolled and completing the Welcome Call was easy and very clear. They answered all of my questions, and explained the process well. They also explained all of my options and helped me to choose the best one for my situation.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Very helpful, knowledgeable, and gave clear information of how their services operate. All questions were answered in a professional manner. I will definitely refer National Debt Relief to my family and friends. I am very excited and looking forward to accomplish goals of becoming debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 8, 2019

    My experience with both the enrollment specialist and the welcome representative was very informative and pleasant to complete. Both individuals were professional. I was afraid to reach out to the service initially due to it's an online and telephone process and not a face to face interaction. After starting the process, I became more at ease and felt I was making a good decision. I felt a relief once learning I was approved for the program and I look forward to getting the debt taken care of with the National Debt Relief team.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 8, 2019

    I had heard of services like this before but this is the first time I am utilizing it. The sign-up and approval have been painless so far. I am looking forward to getting the results promised. My hope is to have my credit improved and debt under control.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 8, 2019

    National Debt Relief really saved me! I'm so thankful to FINALLY be out of debt in such a short amount of time! I don't know where I would be without this program! I recommend it to anyone that may be struggling to make ends meet due to large debts looming over their head.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    Travis ** was an outstanding representative! His knowledge and accuracy in determining my needs was nothing less than perfection. His patience and dedication reassured my confidence in this company’s ability to guide me towards financial freedom! I am truly grateful for his help.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    I had to make a very tough decision due to life altering circumstances that ultimately led me to NDR. I did a ton of research for several weeks and so glad I chose NDR. The team was extremely knowledgeable and helped me chose the right program to help me get out of debt. I highly recommend NDR!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Excellent explanations of everything... I really appreciate the help and counseling support I've received so far... Very helpful, Tawneesha and Andrew went into great detail on all I needed to be informed of and then some! I understand all that I needed to do and all NDR will do to help me to become debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2019

    Very nice service. Got phone calls right away. Hope this will help me get back on my feet. The employees were very nice and helpful. I really hope that everything works out like George said and will not run into any issues.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Very helpful. Can’t wait to get out of debt! Both people I talked to were very clear on what to do and what actions need to be taken. I’m a little nervous as to how much this will actually help or work but hey 3 years is better than 30.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Casandra, we understand your hesitance but we feel like taking this step will supercharge your efforts to get out of debt. And you're right, three years is better than thirty, so why not make that time investment? We'll do our best to make sure it pays dividends and that you reach your goals. Please reach out if you need anything further.

    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Very helpful and knowledgeable about the services they offer and how they work. They really go into detail on everything you need to know to complete the program. I would highly recommend this to anyone having trouble with getting out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    The man and woman I talk to were very kind, helpful, and professional. This is a very difficult step and they do everything possible to make it as stress free as they can. This is not a position anyone wants to be in, but they truly seem to want to help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    This is very difficult to discuss as I am still trying to accept that this is where I am currently. All I can say is the two individuals that I was fortunate enough to work with to get things started were extremely kind and I felt that there was no judgement from them only an understanding of this happens sometimes. Thank you NDR for making me feel like things will be ok.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES