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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 190 Reviews 37435 - 37635
    Verified purchase
    Customer ServiceStaff

    Reviewed March 29, 2018

    I would definitely recommend NDR to friends in hardships. Everyone at NDR are professional and knowledgeable. Any questions I have they make sure I fully understand what I need to know. My emails are answered in a timely fashion, which is refreshing especially when you're dealing with harassment from creditors.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    My experience with this company was very professional but not cold. Each person I spoke with was very concerned that I understood the process and there were no unanswered questions when the phone call was completed. I would recommend this company.

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    StaffTransparency

    Reviewed March 29, 2018

    I had a great experience with NDR. They explained everything in a way I could understand. It was presented in a professional manner. I greatly appreciate this opportunity to be debt free in less time. I would highly recommend the NDR to friends and family.

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    Staff

    Reviewed March 29, 2018

    Working with this team instantly got my debt knocked down by a third and it’s only been going on 3 months. My debt program was for 28 months. I’m sure I’ll end up knocking that down within 12 months. Thanks to this great company!!!

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Debt consolidation, I am very pleased with the process so far and are settling good percentages and everyone seems most Knowledgeable. I highly recommend this organization to get out of debt which is entitled National Debt Relief. Also when you need help or answers you get right through. You were not put on hold for any length of time. People are very patient and explain things very thoroughly and patiently.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    The process took a very long time but was extremely thorough and clear. Both of the agents were very helpful with the questions that arose. The email follow-up will still take some time to work through. This is a blessing.

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    Staff

    Reviewed March 29, 2018

    Very Helpful. They help me feel secure. Jason ** was extremely helpful and went over all the options and help me choose what would be best for me in my current situation. He listen to me and understood me. I know I have a long road ahead of me to clean my debt, but with National Debt Relief it'll be a lot easier.

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    Customer ServiceProcessTransparency

    Reviewed March 29, 2018

    Both of them treated me with respect and walked me through the process, making me feel I was making the correct decision. I would recommend National Debt Relief to my family and friends. I feel a load is off my shoulders. I look forward not receiving collectors calls.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    Appreciate the transparency, attention to detail and professional service. Both the initial call and welcome call were conducted with great courtesy. All instructions were clear and understandable. Both reps made sure I had all my questions answered. Thank you very much.

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    Verified purchase

    Reviewed March 29, 2018

    Debt that is! I do feel the RELIEF that National Debt Relief has provided. Have an outstanding balance on creditors and with NDR the balance is paid out quickly with no hassle, no creditors calling just FREE AT LAST! Thank YOU NDR.

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    Process

    Reviewed March 29, 2018

    Once in contact with NDR, the process was streamlined and they made it easy for me to enroll. I felt assured that my debt was no in their hands and that they would help me in any way that they could, reach my financial goals of becoming debt free.

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    Customer Service

    Reviewed March 29, 2018

    National Debt Relief get all call back very quick and feedback right away. They have give me a lot of plan to do to finish my debt soon. Also give a lot of information to relief debt fast and it's less than a year.

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    Staff

    Reviewed March 29, 2018

    National debt relief and all of its agents have always treated me with great service and have always been very attentive and helpful throughout this entire journey. I have always felt supported and listened to. I would definitely recommend National Debt Relief to friends and family. Thank you!!!

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    Reviewed March 29, 2018

    I cannot day enough about the help provided my NDR. They have lightened my worries in just over a year. I am truly grateful for this service! If anyone needs help to responsibly get out of debt, this program is worth the time to consider! Highly recommended!

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    StaffProcess

    Reviewed March 29, 2018

    I was very scared to do this, both representatives were very helpful and informative and eased all of my fears. The process was very quick and there were no issues. I would recommend to a friend. THANK YOU VERY MUCH FOR YOUR HARD WORK AND SERVICE.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    It was a pleasure to speak with both representatives. They made the process very easy to understand. There customer service skills are fantastic. I am truly grateful for this program to get my finances back on track. Thank you from the bottom of my heart.

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    Customer Service

    Reviewed March 29, 2018

    Great experience getting set up, help with answers to questions I might have, and attentive on the phone. All of the information that I received describes in full what to expect and any additional steps that I might need. Everyone on the phone was willing to help me to the next person to help complete the process.

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    StaffTransparency

    Reviewed March 29, 2018

    It's difficult to let go, and not pay my bills even though I was drowning in debt, but the young man I first spoke with explained everything very well and made me feel comfortable and everyone has been great. I am anxious now to get my bills paid off and now be able to regularly buy groceries. Thank you very and I look forward to working with all of you.

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    Staff

    Reviewed March 29, 2018

    She was very knowledgeable and courteous. I really appreciate the legal security. I like the timeliness and the peace of mind. My husband and I feel a sign of relief. It's going to be extremely nice to be debt free.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    Dean was excellent and very clear and transparent. He was very helpful and knowledgeable. I appreciate the time he spent with me and his thorough explanation of the program. He was polite and articulate. I was very impressed by his swift response to my online inquiry. He called me while I was still exploring the website.

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    Staff

    Reviewed March 29, 2018

    Gave me the best deal for solving my debt. They were very helpful and very detailed. They made sure you went through all the paperwork together. I would definitely recommend someone to come to you for a debt free life.

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    StaffProcess

    Reviewed March 29, 2018

    In working with National Debt Relief I found the service to be extremely helpful, courteous, and informative. They kept me informed as to how the process was going from start and throughout the various stages. They were a great help to me when I needed it the most. Great job!!!

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I was very unsure that I wanted to take this step with my debt and I had many questions. But after speaking to my representative he was able to answer all my questions and put me at ease that this is the best option I have, to get out of debt faster while I saved thousands of dollars!!

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    Customer ServiceProcess

    Reviewed March 29, 2018

    I feel as though this company is disorganized. They tell you in the beginning the payment you will need to make each month. Then, after they settle with each creditor they call you and ask for additional funds. After not contacting discover, they came after me with court papers, suing me for the amount. I had to pay their lawyers $350 to fix the issue that they made so that I did not have to go to court. This program is a joke. They also didn't take out payments from January and February and delayed me being out of debt by 2 months. If I was to do this again, I would never use this program again.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    National Debt Relief The Sales Rep didn't explain completely how the program worked. Your monies are used for interest until your account have a certain amount of monies for disbursement. It's a waiting game. Staff members are always nice. You must wait 24 hours to get a response. The programs far exceeds your Time & money. Overall the pays off creditors with lowest amount first. Creditors still continue to call while you continue to be in the program. I had one file a court order, a deputy delivered the court order. NDR took care of this. Very thankful for this.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Everything was clear and understandable. They explained to me everything. It was very helpful. Thank you for your help. The only thing I don’t like about this program is closing my credit cards. I wish they had another way to solve the problem.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    So far I'm pleased with customer service from National Debt Relief. Very professional and thorough. Both Representatives. Feel confident in program! Without my credit being ruined. Some Good reviews online! Usually reviews are what consumers go by. I'll share this information with family and friends. People are drowning in credit card debt. And not sure what to do.

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    Staff

    Reviewed March 29, 2018

    You are all so amazing!!!! I’m giving a shout out to Brandon and Paul who answered my ten million questions and some repeat ones as well. My husband and I can actually breathe easy knowing you all are taking care of us. Would definitely recommend to anyone needing help!

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    Customer ServiceTransparency

    Reviewed March 29, 2018

    Both my initial and Welcome calls were handled with respect and thorough details. They made all information easy to understand and transparent. This was a difficult decision for me to make and their demeanor made it easier to know it was the best option available.

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    Staff

    Reviewed March 29, 2018

    I highly recommend NDR to anyone considering to seek essential data and advisement on resolving his/her Debts; this means finding the proper professionals to guide one through the correct pathway by avoiding non-essential pitfalls. Mr. ** and the Mona were extremely professional and knowledgeable on all specialized areas that allowed me to complete my profile/application prior to signing.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2018

    Very professional staff, nonjudgmental, walked me through the process and answered all my questions. It was easy, I just had to make the call and I feel that I made the right choice. The BBB approval was a factor for me, too.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    After trying to pay off all the debt I built up, a $3,300 charge was the moment that I realized that I am in way over my head and I most likely would be in debt for the rest of my life (I am currently 23 and this would ruin what life I could have had). I turned to National Debt Relief as a way to get help with getting out of being buried in debt. I just started the program so I can't say how the program is just of yet, but the customer service was great! They answered all my questions and had a lot of patience!

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I prefer communicating through text or email. This wasn't a problem with the people handling my case. I've been informed of all progress and look forward to the resolve. All communications have been very professional.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Both of the guys that helped me get everything set up were very clear and thorough about everything. They were extremely helpful and answered all of my questions with patience and knowledge. I've very pleased to have chosen this program.

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    Customer ServiceProcessTransparency

    Reviewed March 29, 2018

    I saw the number online and called, they responded immediately. They took their time to explain the program to me. I believed and felt relieved. Received information, that decreased my anxiety and elevate my hope. I will surely recommend the program to anyone I know in the same situation. Thanks.

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    Process

    Reviewed March 29, 2018

    No one likes to be in this position, of being unable to pay their bills. National Debt Relief are complete professionals, making an embarrassing and humiliating process feel much more human. They are reassuring, they keep in constant touch re: bill repayment and do not push you to make repayment schedule amounts which are beyond your means. If I have to be here, I feel I am in very good hands with National Debt Relief.

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    StaffProcess

    Reviewed March 29, 2018

    A straightforward and competent company. They make the process easy as well as thorough. They also look out for the best interest of the client. If I have a hardship, and I'm unable to make a payment on a specific month, they find ways to ensure that both the plan stays intact while also finding a way to make the payment more palatable for the client.

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    Customer Service

    Reviewed March 29, 2018

    I have been dealing with National Debt Relief for a little over a year now and they are always there to help in any way possible. Customer Service is wonderful and things are going the way they promised. I am looking forward to the day when I am debt free thanks to this company and the instructions are very easy to understand.

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    Verified purchase

    Reviewed March 29, 2018

    I was told to put $6000.00 into my account and that would cover all debt as well as mostly likely receive money back. In November I put $5500.00 into my account and now it's March and I am still making payments and all debt is not resolved. This is very disappointing to me as I am being told my debt will not be resolved until June. As I look at my account I truly doubt June is doable. Multiple inconsistencies.

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    Staff

    Reviewed March 29, 2018

    I was presented with a very good settlement, but I didn’t have enough extra funds to add to what was in my account. The agent worked it out that they would take their cut at a later date and managed to work it so I only had to add 34 cents. These people really do want to see you succeed. It was a good decision to go with them!

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    Price

    Reviewed March 29, 2018

    I am disappointed in the amount of the payments each month and the fees that it cost me. I know when I signed up for this program that there would be fees. But I never thought that my account balance would be a problem. I think to make it better for clients like myself. Fees also should be monthly payments. I thought this program was designed to help people down on their luck. But I should of known that it's all about money. I feel like this is my only choice now. After my credit is completely destroyed. I would not recommend doing this ever again.

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    Customer Service

    Reviewed March 29, 2018

    I am very annoyed with how many calls I get from you. When you have an offer for me, I get bombarded with calls even though you send me the emails notifying me. I need to be able to take care of business online and not on the phone.

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    Staff

    Reviewed March 29, 2018

    So far I have had a great experience. Everyone has being real helpful to me during the process of signing up and explaining everything to me. I am looking forward to becoming debt free as soon as I can. Thank for all your help.

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    StaffProcess

    Reviewed March 29, 2018

    Being in debt due to to medical hardship is very overwhelming and scary. We received letters from three company wanting to help my husband and I. I choose your Company because your are with BBB. We own a Company and are also with BBB so I know what BBB stands for. It's hard to keep the BBB status. Colleen ** who is one of your Certified Debt Specialist helped me. It is very scary speaking to an agent. Colleen was amazing. She was sincere, patient, very professional, super kind, totally knowledge, and she made the process so smooth. I also spoke to a gentleman from your Compliance Dept. I apologize for not remembering his name. He also was very professional and so helpful. Your whole process was so easy and smooth. Thank you.

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    Staff

    Reviewed March 29, 2018

    Lindsay ** was fantastic. Kind, attentive, professional, detail-oriented, easy and pleasurable to work with. I would absolutely recommend National Debt Relief to my friends/acquaintances based on my experience. Thank you!!! I feel such relief, now after reaching out. Thank you again, so much!!!

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    Customer Service

    Reviewed March 29, 2018

    I’ve had a good experience so far with this company. I’ve enrolled 8 months ago and so far they’ve consolidated 3 of my credit cards. It’s very easy to enroll, customer service is amazing. They always keep you informed and they’re willing to work on your best interest!

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    Staff

    Reviewed March 29, 2018

    Everything has been great but I have a long road to go. My credit is shot but with the help of National Debt Relief I am striving to get back up on my feet. I appreciate all the hard work they have done for me.

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    Staff

    Reviewed March 29, 2018

    So far l am pleased with National Debt Relief. They have settled 2 of my accounts. The people are very nice to get back in touch with you if you have a questions. Hoping they can settle another account soon.

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    Customer Service

    Reviewed March 29, 2018

    I am happy with the way they are helping me get out of debt. I love the way they communicate by email. It's so much easier for me. I am hard to reach by phone because of my work hours. Call them for help.

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    Staff

    Reviewed March 29, 2018

    The staff is great, understanding and supportive. I didn’t feel like I was being judged. I finally feel like I can get my life back on track. I feel that I have a great support system in place with National Debt Relief.

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    ProcessTransparency

    Reviewed March 29, 2018

    I appreciate the help you folks have given me, without someone to walk me through it I would've been lost. I use a computer Monday through Friday at work but have no experience with this type of thing. Both Mr. ** and Lisa ** were patient with me and took the time to back up and explain things and walk me through the process. Thanks.

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    Staff

    Reviewed March 29, 2018

    Patrick ** was one of the most pleasant and professional men that I have spoke with in a long time. He was very understanding and helped tremendously. I thank you for the great experience! I am relieved. I would recommend to anyone and everyone that I know. Thank you!!!

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    Staff

    Reviewed March 29, 2018

    My initial contact person was very helpful and did make me feel I was doing the right thing. However, the person in charge of completing my agreement seemed to be reading from a prepared script. I am not sure how much she actually knew without having the script in front of her. Nevertheless, I feel comfortable with my decision to enroll.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Very professional, very detailed, very nice and polite and helpful. They explained to us Layman how the process would work with our creditors and affect our credit and make sure we understood everything. Great experience. I look forward to working with the people at National Debt Relief. Thank you. I’m glad your companies out there like this to help you.

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    StaffProcessTransparency

    Reviewed March 29, 2018

    Safia and all the team are the best. At first, I was afraid of going into the program but they explain everything in detail and that was very comforting. I have been struggling with this debts for a long time and I just can't handle it anymore. Thanks for the help.

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    Staff

    Reviewed March 29, 2018

    Everyone who helped me was very helpful, full of information, and answered any question that I had. This was a big decision in my life to make and having the reassurance was very helpful in making my decisions.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2018

    My experience so far with your process has been quick and easy. I'm looking forward to clearing up my debt. Both Customer Service Representatives were great and very knowledgeable of their job. I love the online process and being able to sign my documents with a customer service rep on the phone with me.

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    Customer ServiceStaff

    Reviewed March 29, 2018

    I had had a death in the family and I had not worked for several months and I got behind my bills. I was told that National Debt Relief was the best so I sought their help. I had a telephone interview as part of their enrollment process, and we filled out some forms. They're working on my debt now. In fact, they’ve negotiated on two of my outstanding bills. The National Debt Relief negotiator negotiated with people that I owe money to. However, I haven't heard from them since I called a couple of times and they showed me how to get on the internet site to see what was happening. Now, I can see where I am in the process by going online.

    However, I don’t understand if they negotiate with my creditors only when they're ready to start paying them, which I think is the case, which is logical. But I kept getting calls from these people that I owe. I've tried to change the phone number as NDR suggested, but most of my creditors have blocked the site, so I can't change my phone number. Also, NDR site shows a list of creditors, but I don't know who they are. For example, Sears is one of my creditors and they're showing as Chase card. Other than that, working with NDR has given me some peace of mind. I'm not as stressed out.

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    PriceStaff

    Reviewed March 29, 2018

    I was unemployed for eight months and my debt’s spiraled out of control. I looked up online and National Debt Relief got the best reviews. Also, my friends have used them and they told me that it wasn’t a scam. So because my friends recommended them to me, I used them. The enrollment process was very easy and their reps were very polite and thorough. They told me everything I needed to know, how long it would take, and what I needed to do to make sure the money was in the account. They always kept me updated on when they would settle a credit card I owed and they were very good.

    The payment plan is also very reasonable because I owe a lot of money and they got it down at a good amount. The cost of their service is appropriate as well and so far, I'm very happy with National Debt Relief's service. I was $10,000 in debt and they brought it down to $4,000 already. Sooner than later, I'd be out of debt. I would recommend them to anyone with a debt and tell them that National Debt Relief would get them out of it pretty quick.

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    Customer ServicePriceStaffProcess

    Reviewed March 29, 2018

    Bills were piling up and I was making the choices of paying my bills and putting food on the table. I Google search debt relief period, and National Debt Relief was the first one that popped up. I gave them my full name to look up my debt as well as my wife's debt, and then some information about how much I make and how much I can afford to pay a month. They did a debt to income ratio analysis. And they came up with a number that should be the best amount if I could afford it, and I told them, "Yes". They're making payments on my credit and I make payments to them, and they've resolved a lot of debts for a lower price. I still have two years on the program.

    They are very straightforward, and they also do other financial needs and are always friendly. If I put in a service request over online, they call me the next business day due to the fact that they needed something changed. It was taken care of. They'll work with you. It's a good program. However, my wife wishes they'd take a little less, but they deal with all the things I don't wanna deal with. It's had a positive impact so far, and I've actually recommended them to a couple people.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2018

    My income went down by 50% because of illness and I was not able to work full-time. At that point my income was not gonna go back up to where it was so I had to come up with a solution. National Debt Relief has a high rating when it came to Better Business Bureau so I went to them. I enrolled online and I didn't have any difficulties. They reduced a few debts for me.

    The only thing that I don't like is the lack of communication. I might get an email saying that they resolved things but I don't know on an ongoing basis, where I stand and what outstanding amount of debt that's still left that they kind of negotiated because some of the outstanding debt I'm receiving notices from collection agencies and I'm not sure if they're still aware of that or how they're pursuing it.

    The negotiators are not really hands-on where they call you on a regular basis. They just call you when they've reached a settlement with someone. But I'd like to be more informed of what's the ongoing status. I probably have another two years left in the program. They've settled a few but they haven't made any dent on the big ones like with Wells Fargo.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    Each time I have communicated with someone at NDR always helpful and pleasant. Making sure I understand what was going on with our account. And was followed up with a email explaining what we had discussed. Thanks for the help.

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    Customer ServiceTransparency

    Reviewed March 28, 2018

    From the moment I reached out for assistance with debt relief, Ray ** was readily available to assist and answer any questions that I had regarding the purpose and process in its entirety. Additionally, upon approval I was welcomed and thoroughly advised again to ensure clear understanding and the importance of effectively communicating.

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    StaffTransparency

    Reviewed March 28, 2018

    Team was very helpful and broke down the details of my contract and explained to me in full details and process of this program. I'm looking forward into getting out of debt and rebuild my credit. Thank you for the opportunity.

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    Process

    Reviewed March 28, 2018

    Paul was great thru this. Thanks. Straightforward, very detailed, took me step by step, didn't miss nothing. Program is great only if you do what is required. Told me how to go about dealing with all of your creditor. Thanks again Paul.

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    Reviewed March 28, 2018

    I was apprehensive about doing this but I was at the end of rope and I felt it was affecting me in all aspects of my life. I was treated with respect and all my concerns were addressed. I can't wait to see my debt start to go away.

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    Staff

    Reviewed March 28, 2018

    National Debt Relief was really the best decision I made to resolve the debt problems. They are very considerate about your means, and they definitely go the extra mile to make sure that you come out on top, debt-free. The best first step to being debt-free, is to reach out to them. Thank you, National Debt Relief.

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    Reviewed March 28, 2018

    We were told to expect 3-4 months before anything much happened. Instead, in about a month there has already been positive actions. So far, so good. Hope it continues! I, or should I say we are pleased with our choice to select National Debt Relief to help us out.

    Updated 05/20/18: NDR worked fast and competently to work with the debt holder and with us. We had been told resolutions would probably take four to five months. However, within six weeks we had heard back from NDR, and within two months the debt had been resolved. We were very pleased! Thank you!

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    Reviewed March 28, 2018

    Received information concerning one of my accounts that NDR had successfully come to an agreement on settling the debt. I was asked to check it and if I agreed to it to please let NDR know. The agreement was very positive and I am more than pleased with the results.

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    Reviewed March 28, 2018

    I recently signed up with National Debt Relief and so far the experience has been all positive. They have been easy to communicate with and after only 2 months have already been able to settle one of my accounts. I have no issues to report at this time. I will follow up as the process continues.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Good, fast and effective, I will definitely give good referrals. There are room for improvements like making negotiations more efficient with quicker response if possible. Making these decisions has definitely trim down my payments and debt loans in shorter terms. Thanks National Debt Relief.

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    Staff

    Reviewed March 28, 2018

    The team members I had contact with were all courteous and understanding of my situation from the start. The enrollment process went smooth and quickly. They were thorough and answered any questions I had to my satisfaction. I'm just starting so time will tell. But for now, my experience has been good.

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    Customer Service

    Reviewed March 28, 2018

    I did most of the work to get this done. Pushed and pushed. The company started out great then kind of slacked off. Not overly great at return calls especially on legal end. Slow to talk to other companies once they have settled one debt.

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    Reviewed March 28, 2018

    2 years in, in becoming debt free, 5 accounts settled and one more left, it feels amazing. NDR has given me hope to get back control of my financial health. They negotiate so great. I highly recommend them in helping become debt free.

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    StaffProcess

    Reviewed March 28, 2018

    Chris was so very helpful! I was actually a little nervous about joining a program such as this, but he answered all my questions thoroughly. I really feel much more confident now that I will be able to pay back my debts easily and much sooner. Thanks Chris!

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    Staff

    Reviewed March 28, 2018

    NDR did EVERYTHING for me and I am so grateful! I am not one to negotiate well and wouldn't even know where to start negotiating with creditors. I answered a few questions over the phone and followed it up with contracts online that were walked through with me. SIMPLE. I've told several people about NDR already. It's up to you to get out of debt. This made it quick and easy. I am debt free 6 months later since I started this program. So thrilled to be out from credit card debt and no extra stress on my part. They talked to me and had me approve everything before moving forward.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I ask questions resolving debt counter offers and resolutions and get very little answers. I requested to pay a debt off in full since the money is available. The customer service rep became verbally combative. I requested my proposal be submitted and she said "fine". I called back for update and different customer rep said there was no record of me wanting to pay in full.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I had a very pleasant and professional conversation, with one of your female representatives today. She answered all of my questions, and I was very satisfied. She was able to give me results of the vendor's acceptance, and also a timetable of how, and the monies will be paid.

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    Staff

    Reviewed March 28, 2018

    I cannot thank them enough. My representative is very detailed and always keeps in touch with me. He responds immediately to any questions. They have only been on my case for a little over a month and have already settled a debt for less than 1/2 of what I owed! I can sleep better knowing that I am on my way to being debt free.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    Darnell was EXTREMELY helpful! He made me feel very comfortable and not embarrassed of my situation. He thoroughly explained everything and answered all my questions. I am looking forward to getting out of debt as soon as possible. Communication was great and he walked me through every step. We are very grateful.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I was treated very well by all parts of National Debt Relief from the beginning to the finish point, was well informed on what was going on and all questions were answered. The two people I was working with were very nice and easy to talk to. A great experience.

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    StaffProcess

    Reviewed March 28, 2018

    I really love this company. I made some bad financial decisions a few years back and thanks to NDR I now feel like I can get back on track and hopefully even purchase a home in the future. They were always very caring and understanding and any time I need anything they are always there to help! As long as you are responsible and follow the program accordingly you will have no problems!

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    StaffProcessTransparency

    Reviewed March 28, 2018

    The service was awesome. Everyone I talked to made sure everything was explained to me very well. They were very nice and made the process easy and pain free. My process was very fast and easy which was great because I'm very busy. So I don't like to have my time wasted and it was not which was great!!

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    Process

    Reviewed March 28, 2018

    I was pleasantly pleased by the help I got. It only took a couple days to process and be approved. I look forward to a speedy recovery from my debt problem. I would refer anyone to try this company for debt relief.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Didi and the young lady on the welcome call were very thorough and nice. They did an amazing job. They went over each subsection word for word and constantly asked me if I had any questions. Thank you for the assistance.

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    StaffProcess

    Reviewed March 28, 2018

    I wanted to take a moment to express my appreciation for the very professional and helpful manners of the staff that assisted me in entertaining my qualification for this Debt Relief Program and then explaining the program in detail and getting me "set up". I don't believe I could have made a better choice for assistance in resolving what was about to become a major financial problem for me due to a massive expenditure for which I was totally unprepared. The staff was exceptionally friendly and most considerate of my "situation" - and what would ordinarily have taken me years to accomplish is now being done in just 3.3 years and at a savings of "thousands and thousands" of dollars.

    I am most grateful that an opportunity such as this exists for someone like me who is retired, on a fixed income and who has been living check-to-check for the past number of years. This program is not only going to relieve my debt over the course of the program, but also allow me to begin "saving some money" - which I haven't been able to do. Thank You National Debt Relief. This is a blessing.

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    StaffTransparency

    Reviewed March 28, 2018

    The people that helped me were very polite and explained everything to me very well. I recommend National Debt Relief. I joined because I had other family members that joined as well so I gave it a try and now I’m working on getting out of debt.

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    Staff

    Reviewed March 28, 2018

    Paul ** was very helpful with any questions I had. He understood my situation and it made it very easy to talk to him about getting the debt under control. This debt relief is going to help with my stress and give me some hope for the future.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    The customer service representatives made me very comfortable and are very knowledgeable as to help guide you with whatever questions you have. I am very appreciative to Shabvon who was very patient me and all my questions. Thank you for your help.

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    Reviewed March 28, 2018

    I have been with National Debt Relief for approximately 17 months and they have settled some of my debts. The problem I have is they do not take the next step to make sure they come off of my credit report and they do not let you know where they are at with the ones that are still pending. I would have loved to have all of these debts resolved in less than two years but I guess at this rate they will not be. Otherwise I am completely satisfied with the ones they were able to settle.

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    Customer Service

    Reviewed March 28, 2018

    Couldn't have picked a better company to help relieve the stress of substantial debt... I have had 0 issues thus far and have almost closed on all my debt! I have been working with NDR for about little over a year and the customer service is on point. I would recommend this company to all my friends and family.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 28, 2018

    Erica was very kind and patient with me during this difficult process not making me feel embarrassed at all! Everyone was great. It was a quick response and application. You guys are the best! Very thorough and explained it very well.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Your team is doing a great job to help me get out of debt. Keep up the good work!!! You guys are on top of all my creditors and doing everything so professional. I'm pleased with everything so far. Anytime I have questions you are very quick with response & I appreciate that.

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    StaffProcess

    Reviewed March 28, 2018

    My experience was great! National Debt Relief staff was very professional and it only took a couple of steps to complete the process. Knowing that National Debt Relief is helping me to reduce my debt is going to help me have some peace of mind. Thank you.

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    Staff

    Reviewed March 28, 2018

    So easy and very understandable. Both persons I talked to were easy to talk with and very nice. I would recommend them to anyone that needs the help. Takes a huge weight off my shoulders! Thank you!!!

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    Reviewed March 28, 2018

    There are no words to describe how relieved I am having taken the first step in relieving my debt. I am very grateful for the help I received from the counselors at National Debt Relief. I am so glad that there's a place like this. Keep up the good work.

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    Reviewed March 28, 2018

    The best decision I ever made. Getting closer to being debt free! Took all the stress off so I can focus on the important things to get my life back together. I'm sleeping at night. National Debt Relief is a life saver. I would recommend them to anyone!

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    Staff

    Reviewed March 28, 2018

    I recently had the pleasure of working with Brandon on my Debt Relief program. He was very helpful and courteous to all of my concerns. I also had the pleasure of having Victoria walk me through my welcome packet and she was also very helpful.

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    Customer ServiceProcess

    Reviewed March 28, 2018

    I like how much help this program has been and look forward to completing it. Customer service is always fast and answers all my questions. Only thing I have had a problem with is that when I signed up I was told if something shows up my credit report to just call and it would be added on no problem. One account was added to my credit report and I want to add it to the program but now I’m told I need a statement from the company and have to speak with them myself. I’m still trying to get a statement to add this on and it’s not as easy as I thought it would be.

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    Reviewed March 28, 2018

    It has not even been two months since I signed up for the service and they has everything already resolved one debt! So happy I made this decision to change my life for a better future. I am hoping to retire in four years.

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    Customer Service

    Reviewed March 28, 2018

    They do everything in their power to really help you to resolve your debt and become debt free. They do everything in their power to help you and try to answer any questions or concerns you have. I would definitely recommend this company to others that are looking to become debt free.

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    Customer ServiceStaffProcess

    Reviewed March 28, 2018

    Both of the people I spoke to were extremely professional and made sure I understood the program. If I had any questions they answered them and got back to me immediately when they said they would. So far it has been an exceptional experience.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Very friendly customer service, the rep the sign me up didn’t make me feel bad at all. The lady that did the Welcome call was so friendly and made me feel more comfortable. I know now I am in the right place.

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    Reviewed March 28, 2018

    Your settlement fees to close an account are completely outrageous. Make sure the customer knows this really clearly before they sign on. I thought first payment was a settling fee. I would not have joined. Just lost my job and asked for last payment to be forgiven since I have paid all my accounts and your company can't be forgiving. I've never missed a payment not once and now that I'm in hardship the last damn 200$ can't be forgiven, but I'm told if I push last payment to two months away CLIENT GLOBAL SOLUTIONS WILL STILL CHARGE ME AN ACCOUNT FEE OF 10.00 FOR EVERY MONTH THAT PASSES TO MAINTAIN MY ACCOUNT. Computer does that. NEVER AGAIN. Dont use this company. Watch those settlement fees. They are really high.

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    StaffTransparency

    Reviewed March 28, 2018

    So far the processes was explained understandably and my case worker was very comprehensive. I was in debt up to my eyeballs and hopefully the debt relief program will give me a second chance at a new beginning. Thanks to the National Debt Relief program, hopefully everything will go as planned.

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    PriceStaff

    Reviewed March 28, 2018

    Very Professional, and considerate of our situation. We came in with big debt, had to work a 2nd job, they are taking the debt and reducing the cost each month giving us breathing room. I'm excited to work with them.

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    Staff

    Reviewed March 28, 2018

    My experience with Ray Dhar was very pleasant and expedient. He answered all questions I had and was sympathetic to what I was looking for. I would definitely recommend him to anyone in the same situation I am currently in.

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    Staff

    Reviewed March 28, 2018

    At first I felt guilty not able to pay off the debts but now I feel optimistic and will get through this issues with good people. Through this experience I feel free and start to get back on my feet again.

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    Staff

    Reviewed March 28, 2018

    I was relieved. Veronica ** was so helpful and answered all the questions I had and help me resolved with my debts for almost 8 years. I highly recommend National Debt Relief to all whose having issues with their debts.

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    Reviewed March 28, 2018

    Don't like that so much of my money each month goes for fees instead of paying my creditors. No wonder creditors don't want to work with these type of companies. I should have just filed bankruptcy and forgot about it. You ask!

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    Customer ServiceProcess

    Reviewed March 28, 2018

    So far so good. Good customer service. I just enrolled into the program and answer all my questions too. I would also recommend if anyone ever needs any help with consolidating their credit cards. Thank you. I am so glad I had pick this program.

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    Reviewed March 28, 2018

    Terrible service! Slow to make payments to creditors. Payments too low, too many! I think you are working for yourselves and the creditors! Was told payments would go out within 30 days of first payment. Negotiations would start as soon as I signed up! Neither of these happened!

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    StaffProcess

    Reviewed March 28, 2018

    We are just in the beginning of the process but so far everyone has been very nice and helpful with all my questions. I feel confident that this will be an fairly easy process with National Debt Relief's help. I'm glad I chose this company to help us.

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    StaffTransparency

    Reviewed March 28, 2018

    The staff at National Debt Relief have been fantastic. They are honest and transparent and haven't made me feel terrible at all. They've been really helpful and I'm glad to be part of their team. I would definitely recommend them to a friend.

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    StaffProcessTransparency

    Reviewed March 28, 2018

    Very friendly and informative service. I feel relieved. The process was explained and questions were answered to my satisfaction. I know I made the right decision to get out of debt at an earlier date than I could do by myself without help.

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    StaffTransparency

    Reviewed March 28, 2018

    So far, after simply on-boarding, every staff member I've spoken with has not only been professional, they've been understanding, friendly and compassionate.

    Most organizations preach transparency, but NDR truly believes in being completely forthright and upfront with all expectations, processes and obligations; walking me through the ins and outs multiple times and always happy to explain in detail any subject as well as answer any question. So far, I couldn't ask for more. Thanks, NDR!

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I love working with the staff at NDR. Everyone is courteous and friendly. They have always been willing to answer my questions. Each time I have needed assistance, I have receive a prompt response, typically in just minutes even by email. I appreciate all they do to help us get debt free quickly!

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    Customer Service

    Reviewed March 28, 2018

    Very quick and to the point customer service... Handled everything and I did nothing but make sure my payments were made on time! Thank you National Debt Relief!!! Easiest way to become debt free, it is just a call away!!!

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    Customer ServiceOnline & AppStaff

    Reviewed March 28, 2018

    Not very tech savvy they help you through process. Website is user friendly. Sometimes difficult to talk to person but very helpful once connected. Phone help not very connected to website sometimes. Overall very good. Very friendly on phone happy with service in general, hope to never have to use again but would recommend to people I know.

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    StaffProcess

    Reviewed March 28, 2018

    Thank you so much for helping us through this process of reducing our debt! Friendly service and willingness to listen and help wherever they can. I’m glad they get to work immediately trying to negotiate and resolve debt on our behalf. I hope it’s a quick and easy process :) Thanks again!

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    Customer ServiceStaff

    Reviewed March 28, 2018

    They are understanding, they have worked with me in my difficult time. I am so happy that I spoke to them, they have a taken care of everything. I do not have to worry about anything. I do few things that they ask me to do and that is it. The staff is very respectful and kind. They work with you in every way they can.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Great experience so far!!! NDR has helped me and I would recommend them to my friends and family... They have excellent customer service. I've had nothing but positive results this far... Everyone I spoken with are very professional!!! They are very great to work with and getting resolution to your debt!!!

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    Process

    Reviewed March 28, 2018

    Other than the waiting time it took for resolve one of my first accounts everything was easy and great. I have 3 more so we will see how long it takes those to settle, but all has been a smooth process.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    Updated on 1/19/19: I have been in their program for a little over a year now. I had five debts I had to take care of. They’ve taken care of two and they’re working on the third one right now. They said I’d be cleared of debt in a little over two years as long as I keep making that deposit every month. Making payment is pretty easy. I got an automatic payment set up and they take it out on the first of the month. The team at National Debt Relief has been pretty good as well. They only email me when they wanna get in contact with me, especially if they’re ready to settle another credit card deal. I’ll give them a call and they will explain everything to me in a simple language so I can understand stuff. I work with one specific person and if somebody else answers the phone, I ask for that particular person. I feel relieved working with NDR and I don’t have to worry about it pretty much as they’ve handled it all.

    Original Review: My overall experience was very good. From the first, when I contacted debt relief everything thing went smoothly. They explained everything so I could understand. It was a relief for me to have debt relief to help me with my credit.

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    Reviewed March 28, 2018

    I am so glad I chose National Debt Relief to help me out with my Financial situation. They are experienced knowledgeable and keep me up-to-date with every change that occurs. With their help I should be out of debt in no longer than 3 years. As of now, thanks to debt relief, I have two more years to go!

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    Staff

    Reviewed March 28, 2018

    I appreciate everything everyone has done for me. All of my questions have been answered respectfully and patiently and I look forward to paying off my debt in 4 years - something I never thought was possible. Thank you for this opportunity.

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    Reviewed March 28, 2018

    Has been a load off our minds, there is an end in sight now, able to move forward to resolve debt. This is life changing for us as we get closer to retirement age. Still 12 years away but we needed to start before it was too late.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    NDR staff has been very helpful to me from the beginning. They always answer my questions. They always make it easy for me to understand what it is they are explaining to me. I am happy that they are behind me and helping me to get past this difficult time in my life.

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    StaffTransparency

    Reviewed March 28, 2018

    They are very friendly and It was very well explained. They set you up pretty quickly and make sure you are fully onboard. It’s really scary because I don’t know exactly how it’s going to effect us in the long run but the thought of getting out of debt is so exciting.

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    Customer ServicePriceStaffProcess

    Reviewed March 28, 2018

    Updated on 1/30/2021: NDR has done a great job and they have been able to work with all of our creditors and get us taken care of. It’s been hands off for me, which made my life a lot simpler. It’s so much easier than dealing with the stress of the situation on top of dealing with seven different companies. One thing that they offered halfway through that I don't think should ever be offered to any human in a debt situation is a consolidation loan. The whole idea is to get away from the revolving credit and the high interest rates. I understand you're getting done faster, but it's still creating the same problem. Other than that, they saved our lives. I would not still own a home if it weren’t for them.

    Original review: First debt resolved in about four months. Customer service is great at this point. They do wait to get you into the program before they give you some of the more pertinent information. All in all a big help so far.

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    StaffProcess

    Reviewed March 28, 2018

    Each person that I spoke to were very thorough and helpful in getting me the service that I was looking for. I am confident that this program will work for me to get out of debt quicker than I could have ever done on my own.

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    Customer ServiceStaffProcess

    Reviewed March 28, 2018

    This was a very smooth very professional process. David was a great help on my welcome call. I wish more companies ran like this. Very descriptive with all the details and asked a lot if I understood or had questions. Thank you.

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    Reviewed March 28, 2018

    We decided to have National Debt Relief help with our credit card debt due to unforeseen health issues. We actually started the 1st of February and today we had our first settlement when it normally takes around 6 months. We are so glad that we decided to do this rather than filing bankruptcy. Our creditors will receive some money instead of zero.

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    Staff

    Reviewed March 28, 2018

    Great experience, very helpful and good at explaining things to me perfect, I am very excited to be debt free and not have to worry about getting behind anymore. James was a great guy for being patient and explaining everything so thanks.

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    Staff

    Reviewed March 28, 2018

    I have been working with National Debt Relief for approximately eight months. These people are some of the most professional and courteous people I have the pleasure of dealing with, I would recommend this company to anyone having a financial hardship.

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    PriceStaffProcessTransparency

    Reviewed March 28, 2018

    Fast. friendly. I feel so relieved that I started this process. The people I worked with were professional and explained everything well. I would highly recommend this for anyone experiencing financial hardship. This program is amazing, allowing people to avoid bankruptcy and pay a fair share of what is owed instead of crippling interest rates.

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    Customer ServiceStaffTransparency

    Reviewed March 28, 2018

    I was told many great sounding things, however I just really hope to have that trend continue and have your employees check in with me on their own. Just a constant, flowing system of communication, questions and answers, so that all parties involved can quickly resolve this situation, in a way where it works for everyone.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    Great customer service from all involved. The people and terms were easy to understand. The ease of filling out the paperwork was refreshing. I would recommend this as opposed to anyone considering filing for bankruptcy. Sal did particularly well. He made sure I understood every step of the way.

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    StaffProcess

    Reviewed March 28, 2018

    I have been in the program exactly 4 months and already have seen positive results with my first debt in the process of being resolved. The representatives at National Debt Relief have been very courteous and helpful with and questions or concerns I have had. With the convenient payment schedule, I am able to manage and plan my finances more effectively.

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    PriceStaff

    Reviewed March 28, 2018

    Excellent Experience. I was originally apprehensive but the whole experience was nothing like what I imagined. The gentleman that worked with me was a knowledgeable professional. He made sense of my situation and how the program would give me a way out of getting killed with debt that accumulated over years with excessive interest. He ran the numbers and enhanced the situation from a visual perspective using graphs and charts that opened my eyes to a way out. Thank You National Debt Relief

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    Customer ServiceStaff

    Reviewed March 28, 2018

    I just signed up for the program, but so far it seems to be what I need at this time. Both representatives that I spoke with were very helpful and were prepared to answer any questions that I had and wanted to make sure I understood every aspect of the program.

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    Staff

    Reviewed March 28, 2018

    Very nice, informative, helpful. Not sure if I was doing the right thing but after talking to Randolph I made the right choice! Thank you! Would recommend to a friend. I should have done this sooner. After trying several times to get help from my bank you guys wanted to help me. That means a lot to me. Again thank you!!

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    Reviewed March 28, 2018

    National Debt Relief help me resolve my debt and made it very easy. It’s embarrassing to talk to the creditors and they took care of that. I can now focus on my life and get things back in control financially. Very grateful for all the help I received.

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    Staff

    Reviewed March 28, 2018

    My experience with National Debt Relief so far has been very pleasing. The service team has been incredibly kind and has made this experience less shameful. They treated me like a human being. I would recommend their services to anyone who truly is struggling with debt.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    National Debt Relief should be anyone's first choice in looking for debt relief. Excellent customer service. They are always making sure you feel comfortable and understand everything. Their team sounds and acts professionally and they are helping me immensely.

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    Staff

    Reviewed March 28, 2018

    I got over too many credit cards and now, I'm two-thirds of the way with National Debt Relief. Their reps are very nice and the service is really good. Also, they have made the bills and dealing with everything much easier and simpler.

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    Customer ServiceStaff

    Reviewed March 28, 2018

    The representatives at National Debt Relief were very courteous and they're helping me get out of debt. They have settled two of my things and this next month they'll settle two that I've had problems with. The negotiators have been as nice as they could be. They call me and ask me what I think and ask if what they are negotiating is good for me. Since working with NDR, I've turned everything over and made sure that the money is there for them each month. Now, I don't worry about my bills anymore.

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    Customer ServicePriceStaffProcess

    Reviewed March 28, 2018

    I started working with National Debt Relief to get out of debt. They have really good reviews and they seemed trustworthy. The plan that they set out seemed like something that would actually work, so it looked like a good option. I got into their debt settlement program to reduce the loans that I owed. NDR got the information of creditors that I had and the information about how much I owed them, and how much I was making for monthly payments. They also went over how much income versus how much debt I have, what I can afford to put aside each month to go towards the debt amount that I have. After laying all of that out, they came up with a figure to cover how much money it would take to get out of debt in three years.

    I've been working with NDR for almost a year now and so far, two have settlements, and they're making payments for them. One of them was about $18,000, and they’ve settled it for $4,500, so I'm pleased with that. NDR negotiators would come to a settlement for a proposition from the creditors. They would go through it and see how much money they're requesting each month, and just as how long it'll take to reach the amount of money that they requested. They’ve always been honest about it. If they requested that I add more money towards the account and if I were telling them that’s something I can do, we work towards it. If it's something that was too much money and it would put me out of my budget, I would honestly let them know that I can't. They still work with the amount of money that I can put towards the program every month. Overall, they've been helpful and open.

    What impressed me is their willingness to answer all the questions that I had and to be honest about everything too as well as their ability to the creditors and keep them off of your back, and stop them from harassing you. They look at you like a person, and I really appreciate that because the reason why I'm in the program was because I had a lot of medical bills. There was a family emergency I had, and I just fell behind all of my payments. There were a lot of things that came up, and they took all of that into consideration, and it feels like they're helping me.

    Everything is good so far. The cost is kind of pricey but it will be pricier to go this route on my own. The amount of money that I put aside to save and to put towards the debt, it's being used to reduce it, so I'm seeing the results of it. Now, I'm trying to be more conscious about how I spend money, how I can reduce the debt I have, and prevent myself from getting back into the same situation once I'm finished with the program. I would recommend NDR and I'd tell my friends to be ready to settle any debts that they have that they can afford. If they find themselves in a crunch where the monthly payments they have are just too much and it's going against their budget and putting them in a hole, it's a good program to get into to help them get out of debt and get on track. And within three years or a couple of years, they won't have a headache that they're having now.

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    Customer ServiceStaffProcess

    Reviewed March 28, 2018

    The person I spoke to at National Debt Relief gave me a lot of information. I felt comfortable with that person so I decided to just go ahead and take advantage of the opportunity I was presented with. With the program I'm paying about $1,178 a month and it knocked down my debt which was originally $30,000 to around $20,000 to $22,000. So I'm saving a great amount of money by going ahead and going through NDR and doing those little one-time payments instead of having to spread out the payments to like five different lenders.

    We've settled about five of the debts already. I only got three left to settle. The negotiators answer any questions I might have. They've been really helpful. Everything's been running smoothly and working good. I'm extremely comfortable. I've been with them about seven months now and recently I'm starting to see my credit score go back up. So it's gonna make it a lot easier for me in the next couple of months to go ahead and refinance my home and start my own business. National Debt Relief impacted my life for the better.

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    StaffProcessTransparency

    Reviewed March 27, 2018

    Oscar ** and the Welcome Officer were both extremely helpful. Oscar described the NDR program and how it works in great detail. He always asked for confirmation that I completely understood what we were discussing. The Welcome Officer also explained everything, and answered my questions, to assure that I understood the program. Both of these professionals made me know that I was in good hands with NDR. Thanks so much to both!

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    Staff

    Reviewed March 27, 2018

    After speaking to Angel ** I was relieved to know that there is relief out here when you get yourself in a predicament like I am in. This individual was very professional and understanding. I highly recommend National Debt Relief.

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    ProcessTransparency

    Reviewed March 27, 2018

    I was initially hesitant to make contact however I was treated with courtesy, consideration and patience throughout the process. Armani ** and Jake both explained and reviewed each step along the way. I have every expectation that any enquirers I may have in the future will be handled in the same manner.

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    Reviewed March 27, 2018

    So far I am happy with the service. We have long way to go. I hope we will continue good relations. Out of 9 accounts only 1 of them solved so far. Hopefully the others will be similar or better deals for me and for my family. Thank you very much for your efforts.

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    StaffTransparency

    Reviewed March 27, 2018

    I am very happy with the results NDR are getting for me. They are transparent, easy to work with through their online portal, and quick to respond to questions. I feel confident working with NDR as they get results and are regarded in their field as a leader.

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    StaffTransparency

    Reviewed March 27, 2018

    I had a great experience with Mark and Toria. Everything was explained in a very professional way. They were both knowledgeable and kind. I appreciate their assistance and their time. Everything that was discussed was well thought out and easy to comprehend.

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    StaffTransparency

    Reviewed March 27, 2018

    I had a very good experience with NDR! They resolved a great amount of my debt in a short period of time. The representatives were always pleasant and explained everything in detail and made me feel confident in their services. I have recommended NDR to a family member and she too is very satisfied. Thank you for your help!!!

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    Customer Service

    Reviewed March 27, 2018

    Kyree ** did an excellent job of helping me and explaining everything to me so I could understand more about my debt and to get on my way of getting debt free. Thank you so much for your help, so glad I made the phone call.

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    Staff

    Reviewed March 27, 2018

    The contract was quick and very well said. Thank you for the help of the lender representative. He is quick and knows his job. He should be recommended to increase in his salary nor get promoted to the next rank. Also, I am very happy to get approved in spite of my hardships in credit cards debts and personal loans.

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    Reviewed March 27, 2018

    Nikki was wonderful, very personable and willing to make sure everything was the way it needed to be. Made sure I understood everything and made sure this was the right fit. I’m excited to see where this goes and get my life back on track.

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    Customer Service

    Reviewed March 27, 2018

    So far the experience has been great. Good and responsive customer service. Hopefully the trend will continue throughout, as of now I see no reason why it wouldn't. Look forward to the future and becoming debt free. In the foreseeable future I would recommend anyone struggling with debt to contact National Debt Relief.

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    Process

    Reviewed March 27, 2018

    This process was so easy and certainly took the stress off of me. They do everything! Since I started I'm becoming debt free and NDR has negotiated with my creditors to reduce the balances on my accounts to almost half of what they were.

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    Staff

    Reviewed March 27, 2018

    Very professional and understanding of my situation and my fears. They listened to my needs and did exactly what I asked them to do. They made me feel better about my decision. I would recommend them to anyone who might be struggling.

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    Customer ServiceStaffProcess

    Reviewed March 27, 2018

    It was a very easy process, and everyone is very kind. I am looking forward to starting my journey. I'm so glad I picked up the phone and called. It's a relief knowing I am going to be able to take care of all my bills.

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    Staff

    Reviewed March 27, 2018

    Great help and support. Would recommend getting advice and help with managing what you have. They will help you manage and negotiate with your accounts. Very professional and helpful. Let them help you now. Worth talking to them and have them on your side. Great help.

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    StaffProcessTransparency

    Reviewed March 27, 2018

    So far I have had excellent services. Everyone has been very nice and thorough on explaining things to me about what will happen. They have walked me step by step through the process so far and I feel I will receive that through the whole process.

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    Staff

    Reviewed March 27, 2018

    The people that I worked with were very informative and helpful. They made sure I had all the information I needed and even made some changes when I overlooked some things. I look forward to getting out of debt and the help looks promising thus far.

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    StaffTransparency

    Reviewed March 27, 2018

    Sai was great and very helpful! I felt extremely comfortable talking to him. He explained everything to me in full detail and I was happy he helped me. I feel as if I made the right choice choosing NDR and I look forward to the future.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    Excellent customer service and very thorough. Took the time to make sure everything was accurate and that we understood everything completely. The representatives were all very friendly as well. Would definitely recommend to others. Looking forward to becoming debt-free and continuing a prosperous relationship.

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    Customer ServiceStaffProcess

    Reviewed March 27, 2018

    Ms. Michelle ** began the process and did a really nice job explaining everything to me. When I spoke to Mr. Andrew ** I was familiar with everything he was saying. I completed the welcome process with Mr. ** and he was good too. Both Michelle and Andy were very patient. This company is really serious about customer service. I received 3 welcome calls.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    I've had a wonderful experience thus far with the great customer service and help from the reps I've spoken with. Royce ** (Certified Debt Specialist) has been extremely helpful in getting me set up. I look forward to the upcoming months and having National Debt Relief assist me in my financial goal. Thank you!

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    ProcessTransparency

    Reviewed March 27, 2018

    It was a very detailed explanation of the program. The workers there explains everything in depth. They broke down all my expenses and created a plan for me that will reduce most if not all of my depth. I would greatly recommend this program to anyone.

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    Process

    Reviewed March 27, 2018

    Very easy to deal with and understand. Talked me through the process and were very detailed and pleasant to talk with. I would recommend them to anyone that is having a financial problem. I would not hesitate to give their number to my friends.

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    StaffProcess

    Reviewed March 27, 2018

    They are awesome. They helped me get a hold on my financial problems and do so in a very unjudgmental fashion. Thanks for making the process so painless. I’m looking forward to being debt free in 36 short months. I would recommend them to anyone that needs help.

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    Staff

    Reviewed March 27, 2018

    The experience provided me the opportunity to solve my issues. The service was highly professional and the service group were knowledgeable and created a smooth transition and thankful for the help and now I don't have any problems and can function normal.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    Our initial procedure with this company was very positive. Our representative Dwight ** was very professional and helped us in our initial setup with Debt Negotiation Agreement. Also our Welcome call representative was also very thorough. As it stands at this time we are just waiting to for the negotiations to start with our creditors. Hope is starts very soon.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    I am so happy I made the decision to allow National Debt Relief to help me. They have lifted a huge weight off my shoulders! My only regret is that I should have used them sooner. Now I can afford to retire at a normal age instead of having to work until I die (literally). They are also very friendly & helpful and patiently answer any questions I may have. Thank you National Debt Relief in helping me gain my life back.

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    Reviewed March 27, 2018

    When I first called National Debt Relief, I was a mess and worried and embarrassed to be honest but everyone I have talked to has been supportive and makes you feel like there will be a light at the end of the tunnel and that we are human. I just knew that I wanted and needed to start somewhere in paying back my debt. This was the best decision by far towards my future in my many past decisions of mistakes and that’s ok. Thank you National Debt Relief. I am so grateful and appreciative. Many Blessings.

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    Process

    Reviewed March 27, 2018

    I have had a great experience with trying to understand my options and helped with all of my questions in regards on how I could get help with getting out of debt. I would highly recommend them to anyone needing assistance in this matter. I received all the information in a quick and timely manner and was treated with respect throughout the process.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 27, 2018

    Your representatives were very knowledgeable and understanding. Everything was explain in a very Professional manner, very patient and understanding. Each Person I spoke to took time to explain the program and how it work in a very considerate manner and terms on how it will help me to get out of debt. So happy I call. Have a wonderful evening all.

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    Staff

    Reviewed March 27, 2018

    The help that was given to us from NDR was given the most excellent help with our consolidation of our bills. The personnel was so kind, understanding in stopping bill collectors from calling and helping us with our credit report to be restored. Nothing but excellent all round. NDR our so great that we'll always recommend to everyone that needs help from the best. Thanks Again.

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    Customer Service

    Reviewed March 27, 2018

    National Debt Relief has been great in helping me with my debt burdens. They have been quick to respond to questions, send notifications about negotiations with my debtors and ask for my agreements to payments of negotiated amounts. I am very thankful to them for helping me rebuild a better credit rating and to be free of worrying about payments but also of rethinking my own responsibilities regarding expenditures. Thank you National Debt Relief. I have recommended you to others for help.

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    Reviewed March 27, 2018

    We have only just started with National Debt Relief in the last month or so and already have part of my debt set up on the right track to being debt free! I feel confident that I'm progressing in the right direction.

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    Transparency

    Reviewed March 27, 2018

    So far so good. Nothing much to say yet until I really got settled all of my debt. I am happy for those updates that you sent over my email. Looking forward for more updates. Thanks for helping me out. I really appreciate you NDR. More power and God bless.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    I have enjoyed a detailed, informative, polite experience with everyone I have spoken to at National Debt. I am pleased to find help for my situation. I will keep the company as my journey continues. LaSonda ** has been very helpful and informative and patient waiting to my input back as my work schedule is very busy.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed March 27, 2018

    Both agents were very knowledgeable, took their time to answer my many questions and were understanding about my situation. They explained the process to me in great detail especially Lawrence. He explained to me how much money I had spent over the years by paying minimum each months at the high interest rates. I would recommend your company to friends at any time.

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    Staff

    Reviewed March 27, 2018

    Excellent service and debt specialist is very knowledgeable. I did compare three debt relief co then National Debt Relief is best one. I will recommend to a friend. Just start this program and I hope Customer Service will be good too.

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    Staff

    Reviewed March 27, 2018

    I have had a very good experience with National Debt Relief and have not experienced anything but professionalism with them. I would definitely recommend National Debt Relief to my family and friends and have done so already. Thank You.

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    Customer ServiceProcess

    Reviewed March 27, 2018

    I feel that I was not completely informed on how the program works. A certain monthly amount was discussed for a given amount of months. Then it turns out that my account was referred for a loan - which of course pays my account faster, but now I will have to pay more on the long run. All of this information was not disclosed at the beginning. When I spoke to customer service, they told me I didn't have to go with the loan, but then some of my accounts will take up to 3 years to pay (They didn't tell me that either when I enrolled in this program), therefore I had no choice but to go with the loan. I am a bit disappointed.

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    Customer ServiceStaffTransparency

    Reviewed March 27, 2018

    When speaking with all Customer Service Debt Service Specialist my 3 or 4 times on the phone, it was all explained in detail and ease of understanding. William ** was a pleasure to work with and did a fine job helping me. My Welcome call also was very professional and prompt. Thank you all for your great service.

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    Customer Service

    Reviewed March 27, 2018

    The company is fantastic, had hardships and they have saved me thousands. Very good customer service and best of all one low payment. They saved me from living month to month on credit cards. I would recommend them to anyone. Hopefully I never need them again but I would use them if a new situation arose.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    I’ve been very happy with the service that National Debt Relief has provided. All of the staff have been very friendly, and always available to answer my questions. National Debt Relief has worked diligently to assist me. I’m appreciative of their support.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    My customer service representative was very helpful and informative. The staff from my initial customer representative to all others at National Debt Relief understood my situation and have taken very productive steps to help me resolve. The information that I was given was accurate and the staff is dedicated to helping me.

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    Staff

    Reviewed March 27, 2018

    Y'all do excellent job. I would recommend you to all my family and friends. Thank you for all that you do. If they was a way I would have gave you a 10 Stars instead of a five star and all the employees I have talked knows what they are doing and they all have listened.

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    Staff

    Reviewed March 27, 2018

    My experience was professional, respectful and reassuring! It was not what I expected. I feel in a much more better position now. I feel I have made the right decision. Thank you for the guidance and expertise. I recommend this organization to friends and family.

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    Staff

    Reviewed March 27, 2018

    All the personnel that I talked to were very kind and answered all of my concerns. It was a pleasure to talk to them and look forward to speaking to them in the future. I will refer anyone who has need of your services.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 27, 2018

    It was a very informative call, very well executed and professional. Agent took time and explained program and terms. The documents were emailed to me immediately. I was very satisfied with the process. I was given the phone number to call for customer assistance.

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    Customer Service

    Reviewed March 27, 2018

    Thank you all for your help and helping me financially. Keep up your good customer service. I truly felt that I didn't know what I was going to do, I am so thankful that you all stepped in and rescued me. I will surely refer you. Thank God. Thank you.

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    Reviewed March 27, 2018

    I was informed recently that a settlement has been reached with one of my creditors. I was sent a payment schedule and it was my understanding that my twice monthly payments to NDR will cover the settlement payments to to creditors. To my surprise, I was asked to make an additional $400 payment. When I signed up for NDR, I specifically asked whether I will be required to make additional monetary contributions other than the $742 a month which I signed up for and I was told NO. I was told everything was included, including the fee NDR charged me for the service. I am not happy with this, seeing that I trusted NDR to negotiate an acceptable settlement and payment plan using the contributions that I signed up for. I do not have an additional $400. Can you guys negotiate a longer pay period? Please.

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    Staff

    Reviewed March 27, 2018

    Thanks for all the good support. Very helpful, I ask question they walk you through step by step. This will lift a lot of weight off my shoulder now... THANKS FOR THE SUPPORT!!! The step by step help was very supportive.

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    Customer ServiceStaff

    Reviewed March 27, 2018

    They have did a great job on working with my credit. No more phone call from bills and the headache. I would recommend a friend to the company if they have any bills to resolve. They have helped me a lot with all my bills.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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