National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 3, 2018
The people I dealt with - Nathan and Christina were very helpful. The process was relatively straightforward and the representatives I dealt with answered all my questions. They offered advice and were very understanding. Both representatives made it very clear that if I had any further questions I could the client success team and they would handle my concerns. Overall a good experience.
Reviewed April 3, 2018
Great and very helpful. Hoping they do a lot for us. Would recommend to others. Had a very helpful person during the whole time and made me feel very comfortable the entire time on the phone. Glad I made the call.
Reviewed April 3, 2018
I received great information from National Debt Relief and was able to sign up and start to make my way out debt. It was an easy and informative process. Everything was easy to understand and I cannot wait for the end results.
Reviewed April 3, 2018
A year ago today my credit card debt had consumed me and I spent way too much time worry about how I was going to get out of debt. Then I found National Debt Relief and they have taken so much stress off of me. I've had a very positive experience with them and I am almost halfway out of debt.
Reviewed April 3, 2018
The experience was overall a good one. The consultants helped us make good decisions and provided facts in how to help us resolve debt. Kattie was excellent. It was helpful to know that this program is rated by the reports.
Reviewed April 3, 2018
Keith ** did an amazing job explaining the program and answering any questions that I had. He thoroughly explained every step in the process in complete detail. He was thoughtful, understanding, and patient throughout the entire process. He made me feel comfortable and safe and confident that National Debt Relief service was the right choice for me and my family.
Reviewed April 3, 2018
Both representatives I talked to were very helpful in getting my process started. They were very courteous and knowledgeable in finding what was right for me. The process was easy and very manageable to fit my needs. They walked me through everything I needed and will need for the process. Great communication and friendly.
Reviewed April 3, 2018
Kameel was amazing! Everything was explained patiently and clearly to me. I had a lot of questions and they were all answered to my satisfaction. I feel very good and secure about this decision. Thank you. I’m looking forward to have my debt resolved.
Reviewed April 3, 2018
Both Jeff and Karen were great to deal with. They made the process extremely easy. Any questions I had they were happy to answer and if they didn't know the answer they would get me over to someone who did.
Reviewed April 3, 2018
After talking with your representative Marcus ** I am eager to get started with the program. Marcus was very professional and knowledgeable. I'm happy to be enrolled in the program and look forward to working on settling my debts. Please commend Marcus for being a wonderful employee. Thanks.
Reviewed April 3, 2018
Great people to work with. Everything is explained clearly. You have all of their information to get in touch with them. They stay in touch with you. Everything is pretty simple as far as responsibilities. On the road to financial freedom.
Reviewed April 3, 2018
I’m very pleased with my experience with NDR. I only Wish I did it sooner! I felt taken care of right away and someone is always working to make sure my needs are met. Everyone I speak to is polite and knowledgeable.
Reviewed April 3, 2018
Very professional and helpful. I was skeptical at first about debt relief, but I have had nothing but positive experiences with National Debt Relief. They are thorough, fast, and have excellent customer service. They are very great at explaining things to you and always there to answer your questions.
Reviewed April 3, 2018
In less than two months they had a settlement with one of my credit cards. I was surprised, and it everything is smooth, no calls from the creditors. National Debt Relief are very professional with the process and help you with anything you need. I would recommend them if you trying get out of debt.
Reviewed April 3, 2018
Jeannie was extremely professional and delightful to work with. The entire enrollment process was quick, easy, enlightening and very respectful. I would recommend this company to anyone in my position and encourage them to make contact as soon as possible.
Reviewed April 3, 2018
I have been thinking of calling the debt relief for a while but was not comfortable doing so. Finally when I did Andrew made me feel extremely comfortable. I would recommend this service to anyone that needs help with debt.
Reviewed April 3, 2018
I feel both parties who welcomed me into the program were knowledgeable in their areas of expertise. They answered all my questions, told me how the program was going to work and what to expect next. If I had any questions there would be someone around to help me. Thank You Both.
Reviewed April 3, 2018
During my interviews all interviewers were professional, courteous and polite. They answered my questions about the program so that I could get a complete understanding even when I had them to go back and repeat some of the information that they already went over. I pray that this program will be my solution to becoming debt within a short period of time.
Reviewed April 3, 2018
I had a great experience. They seem to really care and understand. I also felt they wanted me to really understand everything and walked me through every step and even offered to help me set up online account. It was a wonderful experience.
Reviewed April 3, 2018
The agents who assisted me in my Debt Relief account and the Welcome Department were so very patience and professional with my every need and, I was very nervous about the process and they assured me that they would assist me with each step and they are excellent at their job.
Reviewed April 3, 2018
The level of sincerity offered by everyone involved was breathtaking. I am overwhelmingly satisfied with the customer service through the entire process. From the consistency to call back and explaining everything about the documents being signed, the overall experience was great. Thank you for giving me the break I needed.
Reviewed April 3, 2018
Signing up was easy, and they were very helpful with any questions, and making sure everything was explained to make sure I understood all aspects of the agreement. I am excited to get this started and to start seeing the results.
Reviewed April 3, 2018
I finally feel confident in my financial future and where I'm headed after signing up with National Debt Relief! They figured out a way to put me on the right path toward a future worth being excited about. Thank you!
Reviewed April 3, 2018
Very easy to talk with and work with, as we go through this difficult process. He took the time for us to review, call back later, ask questions, and call again weeks later to review, ask more questions, & still was very courteous.
Reviewed April 3, 2018
I must say I did not expect to actually laugh when I first called National Debt Relief - but this was a very positive experience first with Carlos ** and Welcome Call with Christina **. What priceless assets to your company and reputation! Thank you!
Reviewed April 3, 2018
They were so helpful and was a great experience working with them. Very courteous and friendly. I would recommend them to anyone. I feel so much better to have the help with my debt. I don’t feel as stressed out about my situation now.
Reviewed April 3, 2018
I really liked working with Marvo. He was a very patient person. I felt like I was never getting anywhere with my work schedule and very little time. He was very nice and was willing to communicate via e-mail with me. GREAT JOB.
Reviewed April 3, 2018
I was looking for a resolution to my debts and National Debt looked like the perfect match in terms of what my overall debt was. Also, they have the consumer ratings from the BBB. I then had a couple of phone conversations with Carmelo, the sales guy. He explained the merits of the program, what it would entail, what it would cost, and how long he anticipated the program to last. I had his number so he told me, "Call me if you have any questions." Of course, I waited, which in retrospect, I probably shouldn't have done. I should have just heeded his advice and signed up for it when I first contacted them. So I called back and we started the enrollment. He got my info over the phone and sent information via email. Then, I sent a paper copy of something and we got it done. It was easy.
Right now, we're in litigation with American Express. It was a relief to me that the program includes lawyer services. Once I got the litigation notice all I had to do was call in, take a copy of the summons and forward it to NDR. They called me the next day and said, "We've got it. We'll put the rest of the negotiation aside and let's focus on this now because it's present. And if there's legal action pending, we want to get that out of the way. And then, we'll continue with the program." I was very pleased with that.
Also, everyone that I've ever spoken to have explained everything and have been 100% cooperative. I've already made a couple of large payments, so I think we've resolved 33% of the creditors. When I did that, I called back and I told them that I needed to review the monthly payments because I made a big chunk, that I can't afford to keep paying the monthly payments that I started, and that I'd like to reduce them. It only took a matter three minutes and we agreed to an amount. That then became my new monthly payment. NDR provides an excellent service. Their program has helped me a lot and has given me relief in terms of worrying about the future. I'm a pleased and satisfied customer. I look forward to continuing the program, and then eventually, ending the relationship after everything's settled.
Reviewed April 3, 2018
I recently got separated and my partner and I were paying a lot of the bills together. But then, he started to refuse to help me pay the bills so I was unable to support all the credit card debt on my own and I needed help. NDR seemed like a credible company and once I called and got the information, they were super helpful. Every single time I've called, they've been able to answer my questions. They gave me check-in calls and sent me emails. The phone isn't always the best, so I liked that they reached out via email. It was super convenient.
I'm on their three-year payment plan. May would mark one year and I have gotten seven cards consolidated so I have a couple more to go. Every paycheck I get a certain money automatically taken out of my account. They explained that it goes into a checking account then once they negotiate, then they pay off with the amount that's in my account. I've had people reach out to me from my creditors when they weren't supposed to and NDR called them for me to let them know that they were now taking care of everything. It was really nice. American Express gave me a hard time, reaching out to my family members and stuff like that, and NDR took care of that and they have been able to help me through that process. NDR has made my life better overall and I had a really good experience with them. I would recommend them.
Reviewed April 3, 2018
My credit card was too high and I got debt consolidation with National Debt Relief. It went very smooth and their negotiators were very helpful. But considering the cost, the quality of the service was average. Still, I'm pleased so far and if a friend asked about National Debt Relief, I would tell him that he has to do it.
Reviewed April 2, 2018
I got an email that they had settled with one of my creditors and would I except the offer. I was so excited that it was already happening and made me feel that I am on my way out of debt so soon after joining up with National Debt Relief. I want to start adding more to my account now when I have extra to help it along. So happy I made that decision and wish I had made it sooner.
Reviewed April 2, 2018
The first gentleman, Keshian was very calming and helpful. It was very nerve racking for me to have to do this, I very much needed guidance, He made everything clear to me... and helped me thru each step. I am so thankful someone would help me settle my debts.
Reviewed April 2, 2018
I am excited to be on the path to debt freedom, thank you for making it easy. Having an option without having to file bankruptcy is a true blessing. Lisa was super in offering support and clarity in her instructions and excellent in providing support.
Reviewed April 2, 2018
Great team from the start with Ms. ** to Mr. **. Explained everything in detail. Looking forward to being debt free in a reasonable amount of time and saving money, I wasn’t judged by the team members about my debt and spoke to me with respect.
Reviewed April 2, 2018
Their representatives are very personable as well as knowledgeable. They took the time to ensure I understood how the program works. Very good at follow up. Jannah made sure to follow up with me and confirm that all documents were completed asap. I am excited to discover there is another option to bankruptcy.
Reviewed April 2, 2018
Both representatives I spoke with were very friendly and courteous. They seemed genuinely interested in both me and my husband's situation and were extremely patient in answering all questions and explaining the process thoroughly. We are both extremely thankful for not only the service provided, but more so for the representatives who provided it!
Reviewed April 2, 2018
Very informative and easy to talk to. Made sure I understood everything. Took time to explain all the details. I was really comfortable talking to them. I would recommend NDR to my family and friends. Easy process. I feel they will take a load off my mind and I will be totally better having them take care of things.
Reviewed April 2, 2018
I am very happy with the level of service I received from National Debt Relief. All of the agents I spoke with were exceptionally professional. They returned calls promptly. Answered any questions I had. They made the process as easy as possible.
Reviewed April 2, 2018
Although I have just enrolled in the program, each representative with whom I have spoken at National Debt Relief has been helpful in answering my questions, as well as professional and courteous in demeanor. Every department (enrollment, welcome and General support) is respectful of my inquiries and my time.
Reviewed April 2, 2018
My experience with NDR has been rewarding. Gilbert was very professional and explained everything thoroughly. I’m relieved that I have help in eliminating my debt and I hope the process is smooth. Also, the welcoming portion of the process reintegrated everything and assisting in complete understanding. Thanks for all your help.
Reviewed April 2, 2018
The entire process was easy and convenient. Everyone I spoke to was very helpful and knowledgeable about debt consolidation. Everyone was clear about the expectations of the program and made sure I understood the process moving forward. I feel secure beginning this program!
Reviewed April 2, 2018
I'm very impressed, I've tried contacting other companies but no one will return my call, others say go straight to bankruptcy. NDR is very professional and great customer service. Everyone whom I've spoken to is more than willing to help.
Reviewed April 2, 2018
Both Michael ** and Donnetta ** were very helpful and a pleasure to work with. During the beginning stages Michael was able to explain how the program worked so that we could understand how the program worked. He helped us get everything set up so that we can move forward to becoming debt free! He was very courteous, friendly and helpful as was Donetta ** who called to do the follow up call once we were enrolled in the program.
Reviewed April 2, 2018
My experience so far with National Debt Relief has been very positive. Their interactions with me have been efficient and professional. They have answered my questions fully and have expedited the enrollment process. Al **, in particular, has been very knowledgeable, courteous, and efficient in his dealings with me.
Reviewed April 2, 2018
The service was great and all the staff was really helpful and easy to talk to and they took the time to go over all of my questions that I asked which made my decision very easy. I'm glad they were able to help me out.
Reviewed April 2, 2018
Everyone is very professional. They go over everything in detail and make you feel comfortable about every step of the process. They always ask if you have any questions often and walk you through every email and any paperwork that is given.
Reviewed April 2, 2018
Needless to say, I was extremely nervous about making this call. My representative was very understanding, made me feel comfortable, and explained everything to me thoroughly. Even though I had several questions, she was patient and answered my questions. My welcome call was a very pleasant experience. Even though this process seemed to move at a faster pace, at request, the rep would slow down and answer my questions just the same. He also reassured me that I could call anytime if there were any other questions.
Reviewed April 2, 2018
So far so good with my experience with National Debt Relief. Very quick response. I would recommend National Debt Relief to anyone that has gone through a hardship in their financial responsibilities. Everything has really been easy and straightforward in getting things started.
Reviewed April 2, 2018
Reggie is really good on explaining all details about NDR. All my questions were answered and everything was handled fast and accurate. He made me feel at ease and that I am on the right track on deciding that this is good for me.
Reviewed April 2, 2018
I received great customer service in all of my communications with your company. Your representatives were very understanding, helpful and thorough in explaining the process of debt relief. They were quick to respond to emails and very helpful in answering my questions both via email or by phone.
Reviewed April 2, 2018
Customer service was excellent. I could not have asked for better. They were very thorough and descriptive in their work to help me best understand my debt situation. They worked with me well to try and relieve me of my debt as soon as possible.
Reviewed April 2, 2018
Ely was patient and very informative. He explained everything completely and left me feeling great about how the program works. I felt lost and didn't know what to do about my debt, but National Debt Relief has helped me find a way out of the mess I had gotten myself into.
Reviewed April 2, 2018
Kelli ** was great! She was very kind, and did a great job. I was very hesitant at first when I first looked into this program. Kelli explained she understood and to take my time researching until I felt comfortable. She was very patient and answered all my questions.
Reviewed April 2, 2018
Jason made me feel not guilty about going through debt relief, I just kept trying to pay credit cards off and at the end of 12 mos the Balance was like I had never paid anything. I battled with myself since Dec 31st what to do and then I saw the commercial on Fox News and wasn’t even sure it was the right thing to do, I made the call, spoke to Jason. I feel so much better after 8 years of trying to pay off debt and I have been cutting up credit cards all morning! Happy!!
Reviewed April 2, 2018
Team was very helpful in explaining stuff to me I look forward to working with you guys and following up with you and doing what I need to do to better my credit with your expertise. Eric who helped me was very exceptional and knowledgeable at his work.
Reviewed April 2, 2018
Ricardo **, Brandon ** and Ronald (Welcome Center) were all very helpful and knowledgeable in explaining details. They walked us thru every step and made sure we understood the program. They also made sure we had their contact information in case of any further questions or concerns.
Reviewed April 2, 2018
National Debt Relief is very professional and made me feel secure. Indeed I am now relieved, I feel like a huge weight has been lifted from my shoulders. By choosing National Debt Relief I have saved over 100,000 dollars and I feel like I have a solid plan to address my debt.
Reviewed April 2, 2018
Both of the people I dealt with were amazing! Very personable and made the verification and signing processes easy and even a little fun. I also very much enjoyed speaking with the welcome call specialist. I would definitely recommend NDR to a friend and I'm so happy I called!
Reviewed April 2, 2018
The lady answered all of my questions and was knowledgeable about the information that was given to me. I received the emails while we were on the phone and I was able to email it back within 2 hours of our phone call.
Reviewed April 2, 2018
NDR has helped me settle about half of my debt in a little over a year. And, has taken the responsibility when a company served me with a Court Summons rather than settle. I did not have to go to Court. GO NDR!
Reviewed April 2, 2018
The people I spoke with were very professional and were able to work with me to fit my needs. They answered all questions I had in a timely manner, and made me feel comfortable with my decision to enroll into the program.
Reviewed April 2, 2018
The person called Valentine explained the program excellent. Valentine helped me through my emails. Then Valentine answered all my questions with no problem. He did an excellent job. I was very happy with Valentine! I would recommend this program to all of my friends and family with no hesitation.
Reviewed April 2, 2018
So far so good, both people I spoke with were polite and easy to work with. Hopefully this is a step in the right direction for me and it seems like they are eager to help out. Thanks. Hopefully 42 months will fly by.
Reviewed April 2, 2018
National Debt's negotiators were good and I was impressed with their professionalism. The cost of the program and the service are excellent. I'd recommend National Debt.
Reviewed April 2, 2018
I needed some help from debt and found National Debt Relief online. They get me ahead of plan so I can hopefully get out of debt next year. The process has been good and the cost is fair. National Debt Relief has taken a little bit of the stress out of my day.
Reviewed April 2, 2018
I was paying my credit card and the interest was so bad. I called my bank to ask for a relief on the interest payment but they told me that they wouldn't do that. It stressed me out. So I tried paying back and forth until finally, I called for debt relief. I settled with NDR and we did everything on the phone during the enrolment. They sent me a paper to sign and they started the process. The negotiator handled everything for me and I didn't speak with the creditors. I've gone to my creditors personally and they didn't give me any options, but NDR was able to settle everything which was what I liked about that.
Since working with NDR, the creditors stopped calling me. And every two weeks, money is taken directly from my account. However, I've been working with them since March of last year and they have not settled a couple of my creditors. And I don't know why it took them a year when they were able to settle some of the other debts. In the beginning, they told me that they would get more settlements. Also, they gave me a 50% discount, so I was expecting it to come from the credit bill but they wouldn't address it. They also don't update the customer with the agreement they've reached. It would be better if they do. But NDR is good for people who are stressed about their financial situation.
Reviewed April 2, 2018
I've worked with several negotiators at National Debt Relief, and they've been doing the best they can. At the time when they decided upon the dollar value that I was going to pay them every month for them to pay my debt, the original person that I spoke with did not inform me that at any given time, they could ask for more money to try to resolve an account. And they called me up one day and said that they've solved one of my credits cards. They dropped it down from X dollars to X dollars, but I needed to send them a check for $2100 in the next week or two. I told him that I was giving them $900 a month and that they would gradually pay my debts. They said that that was the amount that they negotiated that would take to pay down my debt. He then said that some of the companies will only go on a three-payment plan over the next six weeks.
I told him that they're the one that was doing the negotiation and that if I had $2100 in my pocket, I wouldn't need their help and I'll be able to pay my bills. It kind of ruffled my feathers a bit. And another person there said that they were sorry but that's what they have to do. I've received two such calls like that with different amounts and I wasn't very happy about that. But I told them that they established the amount of money that I can afford to pay them each month and that's it. Other than that, they seem to be doing okay. I've got a couple of letters from some lawyers now that I've got to turn over to them.
I knew that I wasn't going to have the responsibility of the total amount of debt and they were going to take care of it. I agreed on the price because it was a lot less and it was a half of what I owed. I still keep getting phone calls from creditors, but so far, I'm happy with NDR. And I'd recommend NDR to others and tell them that NDR handled my problem.
Reviewed April 2, 2018
I needed help with my credit card debt and upon reviewing stuff online, it seemed like National Debt Relief was a good fit. I reached out to them. They called me right back and talked to me about what they would do and it went from there. They started sending emails then I started. Their rep was very helpful. He broke everything down and how long everything would take and what the monthly bills will be like. He pretty much took all the burden off my shoulder after explaining everything. Also, the cost is fair. It's half of what I was paying per month, so it's definitely a plus. NDR is doing a good job and my experience with them has been excellent so far. I will tell my friends to reach out to them.
Reviewed April 1, 2018
Everything was explained in great detail and was very easy to understand very polite and appreciated everything. I have been needing help with my debt issues and have checked a few options and this has been the best. Thanks so much.
Reviewed April 1, 2018
My customer service representative was very helpful, kind, and understanding. The process went smoothly and my questions were answered. He was patient and explained things in detail. By the end of the process, I was already feeling relief. Thank you.
Reviewed April 1, 2018
Anthony was pleasant to talk to. Made it easier for us to consider National Debt Relief. He was knowledgeable and knows the answer to all our questions. Conditions one are just and fair and the payments was arranged so that we can afford the payment.
Reviewed April 1, 2018
I am having a very pleasant experience with NDR. Jerry ** has been very helpful in walking me through my application. He is well spoken, and ensures that the program is thoroughly explained. I must admit that in my mind I questioned whether this company would deliver as promised, but my trepidation has been alleviated.
Reviewed April 1, 2018
So far everything has been handled professionally and all questions have been addressed. We are looking forward to seeing our unsecured debt begin to decline and our lives becoming less stressful and more fulfilling. We are so happy knowing that there is such a program in place.
Reviewed April 1, 2018
Thank you for your expertise and knowledge in cleaning up my debt... You made me feel comfortable joining your program. Your certified specialist and customer service team at National Debt explained information and the transmission of this process clearly. They answered many questions which put me at ease. I am excited to get started.
Reviewed April 1, 2018
The only reason I am not giving the full 5 stars is because the program just started and the 5 stars says would recommend to a friend but I have not seen the results of the program in order to do that. However I would give a 5 to all the reps that have helped me get started.
Reviewed April 1, 2018
National Debt Relief has very professional and helpful customer service representatives. They are always kind and considerate. Also, they are able to answer any questions I have had during this experience. I recommend National Debt Relief to anyone who wants to be debt free.
Reviewed April 1, 2018
Found the experience very professional, well organized and painless. In-depth analysis of my debt and options were well defined. All agents were very courteous and caring about my debt situation. Total experience was top notch from beginning to end of sign up. Follow up was as well.
Reviewed April 1, 2018
I would like to say that NDR has helped me tremendously with resolving my debts, it was the best decision I had ever made to improve my finances. They were in touch with me throughout the whole process. I highly recommend NDR.
Reviewed April 1, 2018
I wouldn’t recommend National Debt Relief. Another company took me on and then kept me for three months and got me in trouble. Then they dumped me and didn’t do anything for me. They said they couldn’t take care of me and then they recommended National Debt Relief. However, National Debt Relief talked me into something that I thought was a good deal. They settled accounts with two or three credit cards. They also settled with the court case and kept me from going to court. But if I just claimed bankruptcy, I would have been out of it long ago. Plus, it wouldn’t have cost me near as much as it’s cost me already and I’d be building my credit back.
They keep trying to tell me to get into the computer and sign things. I told them I can’t get into my computer anymore. That’s basically defunct. They don’t keep in touch with me with stuff that’s going on and what they’re taking care of. It’s taking forever but I don’t have any money to do anything to start with. It’s been eight months since I made a payment to a credit card company. I don’t have any credit and I probably will never be able to do anything again.
Reviewed April 1, 2018
I moved and switched jobs a couple of times so it was really hard to keep up with credit card payments. National Debt Relief's reviews were good so I figured I would try them out. The enrollment only took half an hour and it was easy. Then they negotiated with creditors and got my payments to be lower and then settled some of them. 50% was already settled so 50% more to go.
The negotiators have all been really nice, friendly and helpful. And they're easy to get ahold of on the phone. Plus the payment plan was doable. And if I ever have a problem I usually just give them a call and they work with me well. Overall I'm happy about everything. I know that I wouldn't have been able to keep up with the payments or deal with the creditors if not for them. It has definitely made me more aware of credit debt and not to get it. I would definitely recommend National Debt Relief to anyone that's having trouble.
Reviewed April 1, 2018
I just got a divorce and mostly the credit cards are within my name. I'm on my own now. It was hard for me to even buy food, paying off credit cards, getting a roof over my head, and everything. I didn’t know what to do until a friend had told me about National Debt Relief, which I always heard about, but I never thought that – I thought I can do it on my own. I was paying my bills, but they weren’t going down. It was just too much for me to deal with.
When I got involved with National Debt Relief, the stress level that I was on went down to a minimum. I didn’t even know if I was going to have to file bankruptcy and that’s the last thing I wanted to do, so I said, “Let me try this first,” which is helping my credit as well. Next year, I'm planning on putting more because I'll be finished with my car payment. I'm planning on doubling because I can finish it earlier than the amount of time that they told me that I have to pay on it. So far, National Debt Relief is doing a very good job. Their customer service is very good and as long as I keep my part of the bargain, they are doing their part. Their debt relief negotiators were very excellent. They were very concerned and were very nice. She said, “You haven't checked on your account because you have no reason to.” I said, “Don’t worry. I keep my records. I keep everything on me.”
The payment plan was also reasonable for the amount I owe and for a stress-free head, their service is worth the cost. I hope to be debt-free in another year or two because I'm looking forward to trying to get a house or a duplex. I hope everything would be right by then. I will let other people know about National Debt Relief. At first, I thought it was a gimmick, but they proved me wrong.
Reviewed April 1, 2018
My boss told me about National Debt Relief since she used them and I also needed to do something. So, I went with them because she recommended it. Everything went real smooth. I worry every time I get something from the lawyers so I call National Debt Relief and I just said "Fax it in to them." The negotiators were really sweet. They explained everything and I haven't had no problems. Their representatives made me feel fine as well. I just worry that I'm not going have enough money in there. I know when they set that up, they said $600 a month. And sometimes I turn around, and then it's an extra $300. I don't know if it's for a year or what. I've been having some hardships because I've been sick and having extra doctor bills.
Reviewed March 31, 2018
I would like to thank everybody for helping get debt free. If I have any question I will contact you. Everybody that helped me was very helpful. I hope this will help and I would recommend this to everybody. Thank You.
Reviewed March 31, 2018
I was told via this email that one debt was settled. I will have to take that for granted as I did not receive any other confirmation on that. Every time I call this organization I get a canned speech. When I express a concern, I get nothing but the company line. No real problem-solving, just platitudes. I'm thinking the service representatives are not empowered to do anything.
Reviewed March 31, 2018
Everything was thoroughly explained to me! I am so happy that I was accepted into the National Debt Relief program! Everyone who I talked to was very knowledgeable about the services that you provide! I will definitely highly recommend your company whenever I can! I was treated with the utmost respect & concern by your employees! They also told me what to expect, etc. So, there won't be any surprises so I will be able to quickly handle any creditors who might contact me!
Reviewed March 31, 2018
So far I have been answered all of the questions I asked. I do not see why not give it a try with an A+ company in the market. The people that represent this company are more than willing to help you with any problem that you might have.
Reviewed March 31, 2018
I was at a point in my where I was at rock bottom. I was considering bankruptcy (Chapter7). I went online and saw the National Debt Relief. I took a chance and took a look at what they had to offer. I am glad that I made the decision. I am so happy that National Debt Relief came to my aide. This company has taken my worried away and the fact that I can come with any and all concerns and I know that it is going to handled. I feel like I have a hero by my side. Thank you, thank you, thank you!
Reviewed March 31, 2018
The representative was very courteous and very professional. He answered all my questions clearly and explained in detail the program to me. Once my husband and I were enrolled, we received the documents to sign and a phone call explaining step by step how to complete. I was very pleased with the service we received and would recommend this company to anyone who needs Debt Relief. They are very very helpful.
Reviewed March 31, 2018
I am at the beginning of the program and I choose National Debt Relief because it had high ratings online and with BBB. The representatives helped me through the process of enrolling and they responded quickly to my questions. I do not like to end up doing this but I feel safe with NDR even if my credit score will be ruined even more...
Reviewed March 31, 2018
I lost my job twice and I was drowning with all these bills coming up and I can’t pay them. It was overwhelming and a friend recommended National Debt Relief to me. When I enrolled with them, it was easy and they were not pushy. They were very good and every time they did anything, they e-mail you, give you a call, let you know what’s going on and they make you approve it if that’s good. I’ve been garnished several times and I don’t know sometimes who these people are. One time, somebody tried to call and I called the lawyer and they told me that they will take care of it so I have the assurance that somebody is looking out for me.
Reviewed March 31, 2018
This company is simply Amazing. They have delivered results for me. It has changed my life. If you need help with debt call this company. You won't regret it. In a matter of six months my situation has changed profoundly. The customer service is so good and and they are continuously working for you. Just a great experience. So glad I called.
Reviewed March 31, 2018
These people really want to help. Would recommend to anybody. Very courteous and helpful. Take the time to explain how everything works, always keep you informed on what is going on. Knowledgeable on all questions and have the answers for you.
Reviewed March 31, 2018
Was very helpful and informative. Gave me a feeling of hope for the future. I would recommend this program to someone that is in a lot of financial debt and is needing help. I was feeling really guilty for needing help but was kindly reassured.
Reviewed March 31, 2018
If you're on the fence about NDR, don't hesitate! Just give them a call. They'll walk you through the process step by step and the savings are truly unbelievable. I can finally have some peace of mind again, truly priceless.
Reviewed March 31, 2018
My Certified Debt Specialist Mr. Charlie ** was extremely helpful, patient, and very thorough with his explanations throughout this whole process. I felt that he was sincere and concerned about turning my debt around towards "financial freedom". Thank you National Debt Relief for all that you do!!!
Reviewed March 31, 2018
Good customer service and nice and friendly. Answered all my questions thoroughly. Very timely and polite. A nice person made me feel comfortable and good with my decision to get debt free. Helped me get this done before I had to clock into work.
Reviewed March 31, 2018
Good thus far... impressed with the service and rapid results. Found the customer service to be adequate. I was a customer before and already knew where I needed to go. Again, thus far I have no complaints only praise. Especially with the recent settlement results, I can comfortably recommend this service.
Reviewed March 31, 2018
Great communication, not pushy and very helpful. Have no issues talking to someone and they will do everything to answers questions and will do all the little things making you feel important and as if I was their only customer. Couldn't be happier making this decision!!
Reviewed March 31, 2018
We had too many debts and it was getting difficult to manage them so we asked National Debt Relief to consolidate and get that taken. NDR had some best reviews and they respond more and was ready than anyone else. They provided us plans on the debt consolidation and debt settlement. And based on the different options we had the best is the debt settlement. We have settled a few accounts and there are few accounts left. They gave us the plan and then they gave us the settlement once it was done. And if we agree to it, then we'll move forward. Otherwise, they talk to creditors to understand if there is any other option available.
NDR came up with a payment plan based on my income and my expenses. Their customer service always kept us in the loop and if we had any questions we call them and they immediately respond in a positive way. So far, it has been a good interaction. The cost is fair although it can still be high. NDR is managing the whole account so we don't have to think about it and we make the monthly payment. And they can take care of what is due. We didn’t have to worry about the eight different accounts and we had to call each of them to manage the payment. I talked about late fees so it used to take a lot of our time and we used to spend a lot of time thinking about this. I recommend NDR as an option as long as people understand the implication on how we get back the credit score and not be discouraged and they had to pay to get that. It is a good option if you have exhausted anything else.
Reviewed March 31, 2018
I got National Debt Relief's services to get out of debt. I Googled debt relief companies and NDR had very good reviews than the other ones. They provided me with a lowered payoff for my credit cards and they're doing a really good job about it. A few paperwork were sent to me in the mail and then I filled them out. It just took a couple of days to get everything started. I even got my husband on it too. So far, I'm very pleased with how the program is working for me. There are a few left on there that I have to settle. But I got two or three already paid off.
I've been working with several people through the NDR negotiators. They are courteous and helpful. They would call me and say, “Hey, we got a settlement and whatnot.” However, they need to keep me updated with the credit card process. I haven't heard anything when they reached a settlement on the other credit cards. Nonetheless, I'm relieved that I didn’t have to pay the whole amount in full. NDR is really good, and my husband and I are both pleased. So far, my credit score went up and I've paid off a few of the credit cards. NDR is very good to work with and they have a very fast process. I would recommend NDR to anybody who's in debt like us.
Reviewed March 31, 2018
I would like to make big payments for the cards so I could close the program soon and National Debt Relief said I have to wait for the others. They said I have to do the agreement we make with the creditors. And then when they finish that one start with another one. The negotiators tell me different options. And I just talked with a representative two weeks ago and they said they could negotiate a better offer. The cost is a lot because I have to pay $390 for every negotiation. But I trust National Debt Relief to negotiate with my creditors.
Reviewed March 31, 2018
I needed some help with my private student loan. I did a little bit of research and National Debt Relief had some good reviews online so I went with them. They're negotiating my debts on my behalf and they're doing really well. Before they make any decision, they’ll make sure to call and email. They always follow up everything with the email making sure that we're on the same page, so I really like that. The payment plan I have is also reasonable for the amount that I had and the cost of their service is fair. They're really on top of everything and it's not hard to get a hold of them versus some of the other companies because I have worked with one other company before.
Reviewed March 30, 2018
This is our first experience with the debt resolution and at this time we are happy with the experience. I am sure the longer we are in the program we will become even happier. More to come at a later date.
Updated on 6/28/2018: We are now within the first six months of the program. They already have settled three of our debts and we're looking for bigger and better things in the future. We were very well-pleased with our negotiator, Nikki, particularly with her willingness to help and very positive attitude. She got back to me for any question or concern on the same day. I'm trying to understand more of the program and Nikki also helps me out with that.
Reviewed March 30, 2018
I’m really thankful for your help. You guys explain everything about my case and what I have to do and the recording what to do. I will recommend you guys to my friend who are in the same place I was.
Reviewed March 30, 2018
The service I received from the two representatives of National Debt Relief were completely professional. They did an excellent job of assessing my situation, explaining how the program works, and what I could expect going forward. I feel very confident that my relationship with NDR will be positive.
Reviewed March 30, 2018
It was really great working with Johnathan ** and Felicia **! They really took the time to walk through the process with me and asked a lot of questions to make sure this was the right way to go. Getting out of debt is hard and I look forward to moving forward with the help of NDR!
Reviewed March 30, 2018
Thank you so much for helping, if anyone is in a hardship time would understand, things happen and I am glad someone there to help me get back on my feet. I would not hope anyone be in my situation but this is who we can definitely count on.
Reviewed March 30, 2018
They were very helpful. They explained everything very well and very understanding. They answered all my questions to where I understood what they had said better. They also said if I had more questions that they were always there to call and they would explain it better to where I understood.
Reviewed March 30, 2018
I was called back very quickly by Kevin who was great. He was pleasant, professional and nonjudgemental. He was very thorough in explaining everything and answering all my questions. I spoke to Harry (I believe that was his name) on the welcome call and again was very pleased with the professional service. If I had got a call back from someone from out of the country - I would not have continued with the service, I am confident the experience will be a good one.
Reviewed March 30, 2018
This experience has been so painless and easy. I literally researched six different debt relief agencies/companies and I am SO glad I moved forward with National Debt Relief. Not only do I strongly recommend you contact this company if you feel you need assistance getting out of debt but I have begged my family to contact them for their debt as well. My husband and I will now be out of debt in four years! And we have already settled 3 of 8 accounts we had in collections and we have only been with the company for four months. Amazing! Do yourself the favor and just call for a quote. They will only help you... and you have the option of stopping whenever you want.
Reviewed March 30, 2018
I honestly can't say enough positive things about Dorian and Vanessa. They made the process so easy. I was honestly very intimidated about starting this process. Now I wish I has started it years ago. The process is simple and if they can help you, they let you know. All the cards are on the table and there is no sneaky business... there is nothing but transparency. I feel so much better about my decision to go with NDR.
Reviewed March 30, 2018
Thank you so much for all of your help. Your personnel are very attentive and courteous. It has been a pleasure talking to your team members. Devon was very thorough and upfront about everything we needed to discuss. I felt like I finally had someone who cared enough to listen and help me. Again, thank you so much.
Reviewed March 30, 2018
I had been on Instagram and happen to come across National Debt Relief. I've been paying my minimum balances month to month and only see some progress on relieving my debt. Very frustrated I knew I had to at least try to seek some help. So I filled out the information sheet and sent it, within 10 mins I got a call from Daniel. He was so polite and explained what this program is all about and how they are able to help me. He was able to send the pdf application over and I was able to complete the application within 20 mins. Very easy and convenient. I was able to schedule a follow up call back with him the following day.
I received call from Daniel and he explained everything in complete detail. I was impressed how professional he was and he answered all of my questions that I had. The process of filling up the forms was convenient and easy. Once process was done he directed me to call or wait for a welcome call. After speaking to Daniel I called and spoke to a woman. She was thorough with verifying my information and enrolling me into the program. Very satisfied with how efficient, thorough, polite and educated each individuals I have spoken to. Highly satisfied and would recommend this service to my family and friends in need. :)
Reviewed March 30, 2018
My experience has been great. NDR have worked to settle most of my debts and have worked to assist me in many ways to keep me on track. I was out of a job for a year which is stressful enough, but working with NDR has been a pleasure.
Reviewed March 30, 2018
Didi ** was very nice and asked any question I had in a very nice and polite manner. So was the lady that called me for the Welcome Call, she was very nice too. I really hope that with this program I can get back on track with my debts in an easier way.
Reviewed March 30, 2018
Overall I was happy with Al ** and his help with me understanding what this is all about! I am looking forward to getting debt free with National Debt Relief! The Lady that called for my Welcome Call was also helpful!
Reviewed March 30, 2018
I was very pleased with the quick responses and accuracy during each step of the process. I was eased with the enrollment process and my enrollment counselor Loudjine **. She was very committed and thorough. Answered all my questions. I was pretty excited about being in this program after talking to her. I am looking forward to becoming debt free very soon. Thanks.
Reviewed March 30, 2018
I was very pleased by the way I was treated and the service that was offered to me. They were there when the wife and I were in a hard spot, financially. They were polite and courteous to my questions and concerns. I would highly recommend them to anyone looking for a alternative to besides bankruptcy.
Reviewed March 30, 2018
I was happy to hear that within 1 year almost all of my debt had been negotiated to a lower amount. I have only 2 cards left and will be debt free before I know it. The monthly payment was barely within my budget but still doable thankfully. They were understanding of my personal situation and happy to help customize a plan that works for me.
Reviewed March 30, 2018
We appreciate all the help your company has provided us in settling our debts. You have handled our account in a timely and professional manner. It has gone a long way in relieving financial stress in our lives. Keep up the good work! Thank you!
Reviewed March 30, 2018
I appreciated the help and everything was read to me thoroughly. I was given clear information by all those whom helped me. I feel confident that this process will be beneficial for me. I appreciate the constant communication via email as well.
Reviewed March 30, 2018
When I started the process looking for debt relief there were so many negative reviews about extra fees or increased agreed monthly payment amount. With NDR they answered all the questions I had with straightforward answers and all fees are including in monthly payments. No extras here or there. So far so good.
Reviewed March 30, 2018
The customer service representative did not listen to my concern at all. I asked her a specific question. She gave me the wrong answer which would have resulted in me having to pay more money, which I couldn’t afford to do. When I told her I couldn’t afford it she said, “It’s just $76, you can’t afford that?” Like lady, clearly not if I’m settling debt. As if her not listening to my concerns and her being condescending about my situation wasn’t enough, when I asked for her supervisor, she acted like she didn’t want to put her on the phone. She kept trying to speak to me after she had completely ignored me. I had to specifically say “I don’t want to speak to you anymore. Put a supervisor on the phone” in order to speak to someone with some competence. This whole experience this morning was very frustrating and I expected better from this company. Once I’m done with my settlements, I will not be referring anyone here.
Reviewed March 30, 2018
Both reps. that assisted me were absolutely fantastic, patient and very informative. Lindsay made me feel comfortable and confident that I was making the right decision to begin the program. He was very patient and answered any little question that came to mind. I truly feel that I made the right decision enrolling with National Debt Relief.
Reviewed March 30, 2018
They did a great job of explaining the program and putting me at ease as far as stopping monthly payments until they work out an agreement with my current creditors. I was really concerned about not paying the monthly amounts.
Reviewed March 30, 2018
Kate ** helped me with every step of the process and was exceedingly helpful, friendly, and her explanations were very clear and concise. I'm very thankful that Kate is the one helping me on my debt relief journey. Mona was the "Welcome Call" agent I spoke with after I finished with Kate, and she was quick but thorough. I Really appreciated Mona going through everything with me again just to make sure I understood all of the information.
Reviewed March 30, 2018
National Debt Relief helped me get back on my feet and made me feel like I can breathe again. They always put me first and work with me to get out of this debt. They gave me realistic monthly payments and I’ll be debt free sooner than I ever thought! THANK YOU NATIONAL DEBT RELIEF!
Reviewed March 30, 2018
You people have been TERRIFIC!! My only complaint is that I keep telling you I have a severe eye condition & may only go on the computer once/week. I always request hard copies be sent to me, but, alas, no one is doing this... I had a different credit co. before you but all they did was take my money so they got fired!! I changed to you and YOU ROCK!!!
Reviewed March 30, 2018
So far so good, just started the program. The only thing is that the customer service reps speak too fast and sometimes they are difficult to keep up with. I appreciate their being patient with old customers like me. Thank you.
Reviewed March 30, 2018
Joseph was very thorough and help put my worries to rest. I feel so much better to get out of debt. I was thinking of bankruptcy but he gave me all the pros and cons and helped me make a good decision.
Reviewed March 30, 2018
Love that they were able to walk me through the whole contract and explain each one as I'm one that does not really pay attention to what I'm signing. The people I worked with were very knowledgeable and was able to answer any and all questions I had.
Reviewed March 30, 2018
My first reaction to National Debt Relief was to be skeptical, but after a few minutes of reassuring statements and professional questions, I was convinced they were out to help me be free of me building credit card debt. There is no worries with how they conduct their business, as they do not get paid until a settlement on your debt is made and sealed. I was impressed with their accuracy when first explaining how the operation should go, there was no empty promises. I'm proud to be on this program that, in the long run, will save me over $10,000 of money and headaches. I would strongly recommend this program to anyone who is serious about scaling their mountain of debt.
Reviewed March 30, 2018
The staff have been very helpful and understanding. They have taken the time to answer my questions and I feel comfortable making the decision to use this service. It wasn't easy but it feels good to know that I am close to financial freedom.
Reviewed March 30, 2018
Great customer service and they answered all your questions and concerns. It only took a couple of months to get some of my accounts settle. National Debt Relief has helped me save money. I definitely recommend it to anyone who's trying to be debt free!
Reviewed March 30, 2018
Mathew was very helpful and so was the lady at the verification call, excellent service. They explained everything in detail and helped us through the process and set up the account. They were very clear and made us understand all the terms and conditions.
Reviewed March 30, 2018
I found both service representatives that I spoke to, to be friendly, thorough in explanations of the information and process, and helpful in answering my questions. I feel optimistic about the service they provide to help me become more debt free.
Reviewed March 30, 2018
I had a few conflicting changes in my daily schedule, but they worked with me to find time in my schedule to talk through every detail! The level of depth they go through was a major decision piece in deciding to go with their program!
Reviewed March 30, 2018
Contacting National Debt Relief was the best decision I made to be debt free. Customer service is excellent. Every employee is polite, professional, and knowledgeable. They explained everything to me in detail and answered all my questions. They made this journey an easy one.
Reviewed March 30, 2018
Several years ago we went with another debt relief Co. They would never answer our calls until they had some info they wanted us to know or solved one of our debts. National Debt Relief has been in contact with us on every step of our business info and made sure we understand your actions on your intentions to serve us.
Reviewed March 30, 2018
Signing up has been very easy. My rep Nadirah ** was a Big help. I'm excited about getting rid of all my debt and living a debt free life. I feel better about my situation already. Hope everyone can too.
Reviewed March 30, 2018
National Debt Relief has been awesome! They have helped me so much and work with you on everything! I can't say enough about them. Keep doing what you're doing because you are awesome! I have had several issues that have come up since I started the program. They have helped me every single time. Thank you to all.
Reviewed March 30, 2018
National Debt Relief has been making agreements with my debtors rapidly and fast. When one gets paid off they work on the others. They also keep me informed of all the progress. Would recommend National Debt Relief to all who needs it.
Reviewed March 30, 2018
All my questions were answered very professional and helpful to be debt free and knowing that there also is legal attorney to support us through this process. Good information as to how to change contact info with their information and good to know that they are always there for you throughout the process.
Reviewed March 30, 2018
Call several times a day. While at work and cannot talk at that time. You do leave messages every time. Which I am thankful for. On emails please explain in details more for better understanding. When I called they did not give me a chance to explain why I was calling before they did what they had to do.
Reviewed March 30, 2018
Absolutely amazing organization and people that assist you in this process. I was treated with dignity and respect. They are thorough supportive and make this process as painless as positive. This is not an easy step to make but they make it easy and as comfortable as possible. Sarah ** is one of the nicest people I got to speak to and I want to thank her personally for all of her help and support. Thank you.
Reviewed March 30, 2018
They handle all of my creditor communications quickly and professionally. Once I forward this communication to them, I have no further instances of contact from that creditor. It makes dealing with these companies a one way program. All of my dealings with N.D.R. have been relatively stress free and have resulted in decreased contacts from my various creditors.
Reviewed March 30, 2018
National Debt Relief has been extraordinarily helpful and professional in assisting me in settling my debts. To date they have settled almost all accounts for approximately 50% of what I owed. No one wants to find themselves in need of a program like this, but if you do, National Debt Relief makes it work and takes care of you. I went from being grim about my financial future to at least taking control and knowing that I can rebuild. If you are considering a debt settlement company, National Debt Relief is the only one to choose.
Reviewed March 30, 2018
Everything with National Debt Relief went well. Everyone were very professional and communicates all the information very clear to clients. I will definitely recommend to people facing the same situation as myself and have no knowledge that there is this national agency ready to help people get rid of debt.
Reviewed March 30, 2018
I’m very satisfied with all the help they have given me. I’m almost debt free!!!! Every time I will call or email with any concerns I will get a response right away. I will totally recommend this company to all my friends. And I’m so happy that my daughter in law recommended me to you!!
Reviewed March 30, 2018
Very kind and professional services with a very good service offered. I am so relieved to have completed the steps needed to become debt free. I was very impressed by Jeff. He never stopped completing my application until it was finished. Same day as began.
Reviewed March 30, 2018
I appreciate the fact that I can communicate via email. Because my job requires me to travel a lot and I can’t always make those phone calls. NDR is very professional and helpful anytime I have questions. They have already settled more then half my debts and I’m already back on track with my monthly bills because I don’t have that burden of other collections on me.
Reviewed March 30, 2018
Nothing but helpful people. I can't express how much they explain and make sure you understand before you commit to services. Great service and amazing customer service. Thank you to my National Debt team for being awesome and welcoming, and making sure I understood everything.
Reviewed March 30, 2018
They were very informative and helpful. They made sure I knew and understood everything before moving on. I've never went through this process before and I feel very educated on this process. I would definitely recommend them to everyone I know!
Reviewed March 30, 2018
I was absolutely thrilled when I heard the news that within a few short months of enrolling in the debt relief program, National Debt Relief was able to resolve two of my largest debts totaling over $44,000! These debts were settled for less than half of the original amounts. I have assurance in NDR's expertise, and I believe that I am well on my way to being debt free!
Reviewed March 30, 2018
Great to deal with, answered all my questions, pointed me in right direction. Thanks to all involved, helped me and my wife understand how to get out of debt. Liked all responses. Helpful. Thank you for the opportunity.
Reviewed March 30, 2018
I've had two accounts settled with unsatisfactory results. Was told they could resolve my account with as much as 1/2 off. What they don't tell you is that most likely you'll end pay more or close to the same after they tack on 25%. So say they settle for 20% less, then they charge 25% of original so you end up paying 5% more than original. With 3300 of resolved credit I've paid $3,179. So I've saved less than 4%. Add in monthly fees and I'm breaking even. So it's more like extremely expensive savings account.
Reviewed March 30, 2018
The person that helped me was very knowledgeable and respectful to me. I am so glad that I done this. Because now I can feel like I am going to work for a paycheck again. Not because I have to give my whole paycheck to whoever has a hand out.
Reviewed March 30, 2018
Very friendly and helpful. Made it quick and easy. Paperwork was done in less than 20 minutes. Follow up phone call was awesome. Explained everything. Did not know who to turn to. Thanks National Debt Relief! I recommend this company to anyone who needs help.
Reviewed March 30, 2018
My counselor was very knowledgeable and was able to answer all my questions completely. They were able to help me find a plan that fit my financial needs. I'm very pleased with my decision to use this company for my debt solution.
Reviewed March 30, 2018
The Personnel are great, very professional. They take me to every step of the process, very nice people. Im grateful for their help, Now Im feeling more relief having this great team on my side and even with Legal assistant, thank you very much.
Reviewed March 30, 2018
Menes ** was very helpful and made sure I understood the process. I was nervous about how this all worked and he answered all my questions. I am still in early stages of the program but look forward to being debt free in a few years
Reviewed March 30, 2018
Customer service was awesome and really helped me. Easy process and they never treated you bad or judged you and that was awesome. I would recommend it to my friends and family. They want help you to be debt relief and that means a lot to me especially after I've gone through for the past 8 years now.
Reviewed March 30, 2018
Paul ** was very nice and helpful. He reviewed all the agreement and payments for my debt and he make sure that all information was correct and all account numbers for my credit cards is also correct. All the questions I asked he answered perfectly and accurate.
Reviewed March 30, 2018
Everyone I talked to was very helpful and I appreciate them being so understanding during this difficult time financially. I feel a lot better now. I should have called a long time ago when I started struggling with my bills. Thank You for all your help!!!
Reviewed March 30, 2018
Due to my job loss, loss on home sale, and an out of state move with a promise of a job which fell thru, all credit cards and loans were maxed or close to maxed and delinquent. All creditors were sympathetic but still demanding payments which I could not make. I began blaming and shaming myself even though I actually knew that the circumstances were not my fault. Avoiding all phone calls and no sleep brought me to the internet to seek help. After much investigation I contacted National Debt Relief. A very kind and knowledgeable gentleman spoke with me and we reviewed my situation. When he told me that I was eligible and we could begin the processed right away I could feel the burden melting away. That night was the 1st time I had a peaceful nights sleep in months. Everyone is so kind and helps with the paperwork to make it so easy. I just had my 1st settlement and am absolutely thrilled with NDR and would highly recommend them!!!
Reviewed March 30, 2018
Excellent Customer Service! National Debt Relief is providing a peace of mind and ease of accomplishing the elimination of debt I thought not possible. Communication of how the program works has been clear, and the possibility of constant support is remarkable. Thank you!
Reviewed March 30, 2018
All of the people that assisted me with this process were very helpful, informative and quick to respond. Jonathan was especially patient with my questions and answered them immediately. I feel so relieved to be working with such knowledgeable individuals. Thank you.
Reviewed March 30, 2018
I had such a wonderful experience, with both Carmelo ** and the lady that helped with my welcome interview. I debated taking this step but Mr ** helped me understand the decision I was making and answered all of my questions along with the welcome rep. They were both very kind and patient at helping me through this processes.
Reviewed March 30, 2018
Extremely professional and sensitive to my needs. The company made me feel good in a tough situation. My wife had kidney failure which threw our financials in a downward spiral. My focus over the last year has been on her. We both are very proud people and asking for help was a difficult decision. National Debt made it comfortable and supportive. I would recommend them.
Reviewed March 30, 2018
I was very satisfied with all of the parts of joining the program. I hope every part of the program works for everyone. The people who helped me were a pleasure to work, Charlie was very very helpful. Thank You, everyone.
Reviewed March 30, 2018
I took a big pay cut from $23 an hour to $15 and I was keeping up but I was having an issue trying to make monthly payments on most credit cards. I was $39,000 in credit card debt and it can all happen so fast. When I first talked to National Debt Relief, they sounded sincere and it impressed me and I didn’t even check into any other. The first couple of months, I was frustrated and leery but all the representatives and the people I talked to on the phone were knowledgeable, calm and overly nice. Plus, everything they told me was true. I checked it out. So, I stuck with them and we wrote it out. I called Debt Relief several times and they were able to work out my issues and nothing has come back to me so it’s great.
They’re doing a great job with the amount of money I’m putting in and I wish I had more funds to put in there. They also operated a whole lot faster than I expected them to. I have settled three debts and about 40% in two years. It’s a relief working with them and I don’t worry about it anymore. Now, when I get calls from the people I owe, I explain my situation to them and they respond and react really well.
I comfortable with what they are doing and I’m good. Your credit score will drop tremendously but I don’t blame National Debt. I blame myself. My credit rating would’ve dropped anyway with all of the late payments and late charges. I have learned not to use credit cards anymore and one day, I was not interested in buying a whole lot of stuff where I needed a lot of credit. Now, I’m fully bought into National Debt Relief and I would recommend them to anybody. They’re satisfying what I’m trying to accomplish so I’m totally committed to them.
Reviewed March 30, 2018
I wanted to clear out all my debt and National Debt Relief was the company I heard most about. During the enrolment process, they communicated with me and tried to find out my goals. They did their best to make sure that my payment suits my goal in a decent amount of time. It's a good process because the payment a month is based on my income and the credit I'm trying to clean up. They don't ask for an outrageous amount of money. They try to keep me up and with them paying my payments on time, it's freeing up a lot of time for me to focus on school.
They reach out and they’re quick with responding when I have questions. Somebody is right there on the other line to follow up and ask what is needed. They let me know if a creditor has accepted an agreement on an arrangement to pay off the debt and I have to approve it before they follow through with it. If there's one where they have issues and need a little more free will to fight on my behalf, they would call and let me know. Also, they keep me up to date with what's going on with my debt so I'm not just paying and not know anything. And I have an account where I can go and check what creditors and what's being paid to each one.
They’re all pretty much on the money when it comes to needing any questions answered whether it’s a quick 24-hour turn-around e-mail or if it’s a phone call. But the downside that gets to me is when they call from unknown numbers and so if I’m busy and I don’t think it’s somebody important or if I can’t reach the phone, I don’t run to it because I don’t know who it is. I can’t constantly just answer random calls with the way I work. It would be nice for them to call from a decent number so I know who they are instead of trying to figure out who I’m speaking with and why they’re calling. Also, sometimes they call excessively and instead of the excessive call, they could send an e-mail the same way they communicate sometimes when I have a creditor approve.
Reviewed March 30, 2018
My credit was good and my bills were paid on time. It's just that the debt was overwhelming so we looked into debt relief help. I did a Google search in regards to debt consolidation.and National Debt Relief kept popping up so I just went with them. They basically collect my money, and then when I have a certain amount allotted to an account, they contact the collectors and settle my amount.
The enrollment process was really easy. I just gave them my information, they looked me up, and they saw all of my debts. They told me I could have a few credit cards active. I chose to keep two cards active, and then the rest put into the consolidation. I've been in the program for a year now and so far, the program is working good for me. The two of my larger debts have already been paid and I just have six more. Their negotiator offered me a loan to pay off my debt wherein I will only owe one company, and that is them. However, the interest rate was outrageous. I felt insulted that they even offered it to me, and I said no.
They should offer a better interest rate. They made it sound like a really sweet deal and I thought if it's a better way to pay off everything on my credit score and just have one loan, that sounds beautiful. But when they told me what the interest rate was, I did the math, and it would have been an extra $10,000 on top of what I already owed. To an ignorant person, that’s rude. To a person that’s not necessarily familiar with interest rates, they could’ve talked somebody really easy with that. It sounded like a sweet deal, and I said, “Look at the numbers.”
NDR charge me 25% of the settled amount. Basically, they settle everything for half of what I owe, but then they charge me 25% of what I owe. So that comes out I'm paying 75% of what I actually owe. It really sucks, but at the same time, I told my wife, “We have a brand new house. We have brand new cars. We don’t really need our credit right now, so let's get ourselves out of debt and then we can work out our credit score later.” My work car is kind of breaking down and so I know I have to pay upfront cash for a new work car. That sucks, but other than that, I have no issues.
I would advise others to know what you're getting into. If you're drowning, then do what you got to do. There is some positive side to it, but there are also some negatives. Even after the program is over, your credit score’s going to be shot. There are various companies they can go to remove things off of your credit report, but you still owe that money. You could be sued by these companies. While going with National Debt Relief, you're actually working with these companies to settle so that way everybody’s paid off. It's the better approach if you're actually trying to get yourself out of debt, but your credit score’s going to go down.
Reviewed March 30, 2018
I went through a divorce and I was left with about $62,000 worth of credit card debt. Enrolling with National Debt Relief was very straightforward. The negotiators are very upfront and forthright and they seem to be very helpful. They're taking $853 a month for 51 months. Though it's not easy, it will get me out of debt and it's worth the money not to have the aggravation. Now I don’t have debtors calling six times a day and we're resolving this debt. In about two or three months, I'll be ¼ of the way through. I'm a very happy consumer so far.
Reviewed March 29, 2018
The professionals at this company are very knowledgeable and guide you through the process painlessly. I did not realize how easy it would be to pick up the phone and be done so quickly, given all of the information needed!
Reviewed March 29, 2018
I was definitely pleased with the customer service and friendliness with which my application and situation was handled. It was something that genuinely appreciated. Everything wasn’t walked through slowly and all terms and conditions were reviewed. I’m looking forward to working with this company.
Reviewed March 29, 2018
We have had a great experience with getting everything started. It has been a smooth and easy process. Everyone we have talked with has been wonderful and attentive to our needs and concerns. Thank you for all of the help to get us started to get debt free.
Reviewed March 29, 2018
Excellent so far. Everyone has been so helpful explaining how it works. So glad I chose to do this. Can’t wait to get my debt paid off. Thanks to National Debt Relief I can take a deep breath now and feel the weight off my shoulders.
Reviewed March 29, 2018
National Debt Relief is wonderful. They are a compassionate company. They treat their clients with the utmost respect. They don't look down on their clients for messing up their credit. National Debt Relief work well with the creditors to get the best compromising deals for their clients. I would highly recommend National Debt Relief.
Reviewed March 29, 2018
I am very satisfied with our experience so far! We were so overwhelmed with debt and they just took it from us and is working wonders with our credit! We just give their info to all the collectors and they take care of everything!
Reviewed March 29, 2018
I recently switched over from Bedrock Legal with no success and paying for their service for over 6 months with no luck. In total I lost around 2k and was only able to recover 320 something dollars back. I contacted NDR and in less than 1 month they negotiated 1 creditor down to almost 30%. Wow. I'm glad I made the switch but I wish I would have done it earlier. I recommend NDR service to anyone in need. Don't look anywhere else. These professionals are legitimate!
Reviewed March 29, 2018
First time ever thinking about using a debt relief program. It was easy due to the people helping me, everything was clear as they explained the program to me. I would recommend this to my friends and family. Hopefully with the help of your company National Debt Relief, I can get back on track and stay there.
Reviewed March 29, 2018
Great, everybody was nice, only once I keep sending them some paper. I don't know what happened. They never responded. I'm done with my debts. Thank you! But they take me 2 years to pay. They help me to fix my credit???
Reviewed March 29, 2018
The person I spoke to was very patient with me and explained it so that I could understand what was happening. She also was able to fix the situation so that my payment could stay the same since they were able to get a settlement sooner than expected.
Updated review: March 30, 2018
I am happy to say that a supervisor followed up with me to answer a question I had yesterday. He apologized for his representative not being more informative as he was new to the staff.
Original Review: March 29, 2018
The rep could not tell me if by paying off one of my accounts will positively affect my credit score. Even after I said I would make an extra payment to cover the first settlement, he had to “do some math”. I was on the phone for 44 minutes mostly on hold just to agree that I would deposit enough into my account to cover the first settlement, all of which I agreed to within the first 3 minutes of the call. Still no answer about recovery of my credit btw.
Reviewed March 29, 2018
Very helpful and understanding of my situation. Always answers all questions and sometimes I have a lot of them. Very patient. Would recommend to family and friends. I tell everyone how great they are with me being nervous and days I'm feeling sick about my situation. Good work NDR.
Reviewed March 29, 2018
Absolutely the best decision I've ever made, they are all very friendly and helpful. They have contacted me about everything and explained things in detail, answered all of the questions I've had for them. I have and will continue to recommend them.
Reviewed March 29, 2018
Everything so far has been awesome! Would recommend to anyone who needs debt relief help. Thanks for all you done for me so far and looking forward to all the help you will strive to offer. Only took a few days to get balances reduced.
Reviewed March 29, 2018
Just beginning the process of resolving my debt. Nervous but hopeful. Know it will be an uphill battle but feel as though National Debt Relief is on my side and will trudge along with me. Jeff and Cassandra were both helpful and cheerful.
Reviewed March 29, 2018
They are very easy to talk with. They explained everything very well. They are quick to respond to everything. I am now feeling hopeful. 48 months is better than 10 years. Right? I will check back in a few to give results. Fingers crossed.
Reviewed March 29, 2018
The NDR team are kind individuals that want to help you overcome your financial hardship. They are very thorough with explaining the process and open to answer any questions you have so that you fully understand how it works. I appreciate the ability to quickly and easily communicate with my Certified Debt Specialist via email. I look forward to resolving my debt with NDR's help.
Reviewed March 29, 2018
I never thought that debt relief was even an option for me until I heard a commercial and took advantage of what National Debt Relief was offering. Once enrolled it didn't take long for them to get ahold of me and let me know that I had a pending resolution from one of my creditors and it didn't take long at all for it to finally get settled. I look forward to getting out of credit debt in the future with the help of National Debt Relief.
Reviewed March 29, 2018
I would recommend National Debt Relief. They are very professional and friendly. My experience with them was amazing. When I called they went over everything, what they could do and what they could not. All my questions were answered with respect and patience. All material was gone over thoroughly and one completely understands how it works. They have been a wonderful experience and now I can relax knowing I will be able to get out of debt efficiently and without putting more burden upon myself.
Reviewed March 29, 2018
Everything was explained clearly multiple times. I have no reservations about participating in this program thanks to the diligent work of Antwan, Kyle, and the woman who helped me in my welcome call. They were all easily understood and explained away any questions that I had.
Reviewed March 29, 2018
Edwin and the underwriter were amazing. I’m so thankful that I’ll be out of debt in a few years. It is really a sense of huge relief. The process was simple and painless. I’d recommend it to anyone. I was totally overwhelmed and this process made it easy to find the light at the end of the tunnel.
Reviewed March 29, 2018
When first starting this process I was nervous in the beginning about my credit really getting bad. But I soon was having debts resolved and things moved along quickly. Everyone is very helpful and nice to help put you at ease.
Reviewed March 29, 2018
I am very impressed with their services. I will be debt free in 33 months. I had a loan that I have paid on for 7 years and the balance never changed. I am very excited for the start of this amazing decision I made.
Reviewed March 29, 2018
I have had a wonderful relationship so far with National Debt Relief. I'm into my 4th month and they have resolved one of my issues already. I'm pleased and looking forward to a successful ending. My debt was extensive and so I'm being as patient as required. What I like about this company is the follow-up on the telephone. I have had about 4 calls from them and that has been comforting to know someone is working on the problems.
Reviewed March 29, 2018
I was contacted via email that a settlement was pending on one of my accounts. Due to a huge financial hit that has happened to me since I signed up for this program, and the fact that I have never taken money out of my debt relief account, NDR was able to assist me with a payment that I was not quite up to par to make and assisted me with a payoff. I have great respect for a company willing to help those who really need it.
Reviewed March 29, 2018
Everything was explained in terms that I was able to understand and was treated as a person. Not like I was a crook. Everything was handled with ease and very easy to complete with working with the associates. I appreciate all the help you and your colleagues have done for me.
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