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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 187 Reviews 36835 - 37035
    Verified purchase
    Staff

    Reviewed April 11, 2018

    Since my experience is just beginning, all I can say, is the people I have dealt with are amazing!! The reason I chose them and I looked them up online, I’m a big fan of BBB and their rating was outstanding, I have no regrets and look forward to working with these outstanding people!!!

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    StaffTransparency

    Reviewed April 11, 2018

    Excellent from start to finish. Both ladies I spoke with were very kind and professional. Very understanding and nonjudgmental. I was very impressed with all aspects and everything was explained more than once to me and asking questions was encouraged. Very open and above board.

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    Staff

    Reviewed April 11, 2018

    They were very helpful and nice. I would tell all my friends to call them if they need help like I did. They helped me with the computer as I only play games on it so I don't know much about this and they were very patience with me.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Amanda was an excellent agent. She took the time to explain things to us that we didn't understand. We received more information from Amanda than we had on all of our previous calls put together. She took the time to get accurate information. She explained why she needed each piece of information. She was very helpful, informative and reassuring. She made us confident in knowing that Debt Relief would help us. After the interaction with Amanda, we will highly recommend National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    I had a very good person to walk me through this process. His name is Darrin, he kept me informed all the way. He explain it very well. He called me at least once a week to see where I was in my decision to do debt relief program.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Every time I call any of the team members, I always have a fabulous experience. Everyone is so nice and helpful! I'm so glad to be debit free in about 10 months! Things got very tough due to many situations and without NDR I would not be in my own home within two years. :)

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    Customer Service

    Reviewed April 11, 2018

    My experience was excellent. All persons were very personal and willing to help and really understood my situation. I was totally confident in my decision to move forward to take care of my debt. I’d like to thank Jonathan and Christopher in helping me feel this way. Jonathan told me Christopher would be calling me to finalize my request at a certain time. I waited awhile before a staff member reached out to me and assured me that Christopher would be calling shortly as he was finishing another call. This is truly customer service st it’s best. Thank you.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    So far, they have been spot on either what they say. Communication has been great. Two claims has been settled and they are working with me on the payments. I started off as a wreck worrying about how I was going to make payments on my bills. I’m no longer worried.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    I recently joined NDR. As a very new client, I can only say, so far, I am so completely satisfied with my experience. The people I have spoken to on the telephone have been above and beyond kind, compassionate and helpful. My communication by e-mail has been equally satisfying. I would definitely recommend NDR to my family and friends.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    Jason ** explain everything to me so that I would understand what was going to happen. Jason went over the contract section by section. When I made the welcome call (sorry can't remember who I talked to) also explained everything very well so that I understood everything.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Anyone that I have ever spoken with at NDR has been very helpful and knowledgeable about my account! The customer service reps are enthusiastic and so willing to answer any and all of my questions, they have taken what is a very stressful situation, and made it much easier to deal with!

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    Verified purchase

    Reviewed April 11, 2018

    This has been the best experience and I wish I would have done it sooner. I feel like a giant weight has been lifted off of me and I have settled three accounts in less than six weeks. It was easy to enroll and get started. Now I just sit back and wait for settlement offers.

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    Process

    Reviewed April 11, 2018

    Both Edwin and Nicole made it very easy to understand the procedures and process for setting up and maintaining a successful account. It may not be easy, but it should make a great deal of difference for our financial future.

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    StaffProcess

    Reviewed April 11, 2018

    All my question were answered and I was made to feel like I Was not the only one going thru this and with that it put me more at ease to go thru with this process. Joel ** was very patient with me and all my questions and fears.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    When initiating the process, Representative was very professional, efficient and effective with the explanation of the service provided. All matters of the program were very well explained. Any questions I had were answered. In addition, the debt relief process had a very user-friendly approach allowing me to understand my responsibilities completely.

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    StaffProcess

    Reviewed April 11, 2018

    I had a great experience with Alexa ** setting this all up. She is both friendly and helpful... and patient. She is a real treasure. My welcome was handled by David **. He too was very good and made me feel good and confident about this whole process. Both were very thorough and answered all my questions. I am feeling so relieved. Thank you!

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    Verified purchase
    Staff

    Reviewed April 11, 2018

    NDR helps me sleep at night. We know that our debt is no longer growing and we are shrinking it with every passing day. They do all the work and lay out the options for us, and they’ll wait until we are completely comfortable until they make the final decision. I wish I had done this right when the trouble started. They relieved the pressure off my family.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    Great Customer service. Very thorough on explanations. All information was given in great detail. Information that was needed such as fax number/email was given. Email with needed documents was sent in a timely manner. It is obvious that communication between the creditors and this company is being conducted to my benefit.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Both Brandy and Cheryl were very informative. Both answered any question I had, and would stop frequently if I had any questions. I would highly recommend National Debt Relief to my friends and family. National Debt Relief was very quick to call me back, and kept me informed about what was happening.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Easy to understand credit counselor. Very good customer service and helpful counselor. I will recommend to others in debt. Looking forward to getting out of debt. I hope the creditors are able to negotiate in a timely manner. I can only hope others will be responsible and get out of debt that I influence. I should of called sooner, but life happens. That is the problem as I have no time to work this.

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    StaffProcess

    Reviewed April 11, 2018

    I was nervous but felt Angel was very nice. It's hard to tell someone you do not know the most embarrassing thing that is going on in your life. Took a long time. Wish the process had have been faster but I'm good.

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    Verified purchase
    Staff

    Reviewed April 11, 2018

    Whenever NDR said they were going to do something, they did exactly what they said they would do. In other words, I trust the company. Whenever I talk to a representative, they are always very polite. I would recommend this company to a friend.

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    Verified purchase
    Staff

    Reviewed April 11, 2018

    We appreciate the support and ease of setting up an approval and an account to help our family achieve a better financial future. Thank you for your kindness. The team was very knowledgeable and informative, answering all of our questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    Very professional, and helpful. Very punctual In returning my call, and were able to work with me on times that I was available. They were also very information savvy, really knew how to explain the process in a way I understand.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    Program explained in friendly and professional manner. All my questions regarding program were answered. Given resource information regarding creditor follow up. No concerns at this time. I do have concerns regarding legal repercussions from my creditors. This part of the equation worries me.

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    StaffProcess

    Reviewed April 11, 2018

    Each person I have talked to has been very friendly and very helpful through a difficult time. Both people I have talked to has helped make this process as pain free as possible for me. After enrolling, it feels like a weight has been lifted off of my shoulders. I am so thankful to have contacted National Debt Relief and use them. I would recommend them to anyone who is looking for a debt relief program!

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    StaffProcessTransparency

    Reviewed April 11, 2018

    Each person on your team has been informative, kind and encouraging. They have been patient with me while answering my questions. The team is friendly and explained the program in a manner that I understood. I think they will be available to assist and guide through this program.

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    Verified purchase

    Reviewed April 11, 2018

    Excellent service and pretty quick at resolving debts. I couldn't be happier with the service I have received over the past 6 months. I feel they will have all my debts resolved in the very near future and I am extremely excited and looking forward to being debt free.

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    Verified purchase
    Staff

    Reviewed April 11, 2018

    I can’t say enough how helpful and professional everyone was. It was hard to ask for help but they understood my situation and made me feel like I wasn’t alone. Great service and great people. Thank you for all the advice and simple processes!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2018

    Both of the contact people I visited with were very friendly & described everything to me completely. I would hesitate to pass on this information to anyone that needed assistance. I finally feel I'm going to get out of debt & not fear every phone call I get that I don't recognize the number.

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    Customer ServiceStaffProcess

    Reviewed April 11, 2018

    I have to admit I am nervous about beginning this process... It seems to be a hard step to let go of making regular payments to creditors so that the money can be better utilized. That said, the persons that I have dealt with thus far have been knowledgeable, personable, and friendly, not to mention almost overly concerned that I understand the aspects of this service, both positive AND negative (i.e., credit score drop, etc.). I am also pleased with the way they handle questions, of which I somehow keep finding more to ask - they have been ready with an answer each time. So far so good... The people at NDR have made me feel better about what is maybe not the best option if you ask a financial expert, but it is in fact the only one open to me. We will see where this journey takes me.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    Went into the program 16 months ago. During that time I have had nothing but excellent customer service and experience from this company. In this short time they have resolved over 60% of my debt (started at over 50K). Paid much less than what I was going to owe. Average savings was over half what I owed and it has been a great help for me and my family. I cannot say enough great things about this company. I was even served by a creditor, contact NDR and they took care of everything within two weeks. Constant communication with updates and the client portal is great. This program is a godsend. Thank you so much for the relief you have provided my family and a way to get out of debt.

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    StaffProcess

    Reviewed April 11, 2018

    Ariana was so nice and patient. She was amazing at getting this debt free journey started. She was so hopeful and so knowledgeable. I’m looking forward to getting this started. I was very happy I chose this place. I would definitely recommend this program to others.

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    Verified purchase

    Reviewed April 11, 2018

    My experience with this company has been nothing but positive so far. They are helping get me back on track with my finances. All of my questions have been answered in a timely manner. They have been great with setting me up with a good plan that is reasonable and easy to maintain.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 11, 2018

    Your personnel are very knowledgeable & professional & thoroughly explained all aspects of the program that I signed up for. I am greatly relieved to know that my debt resolution is in good hands, & I can't thank you enough for helping my wife & I see the light at the end of the tunnel!

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    StaffProcess

    Reviewed April 11, 2018

    Gary ** was top notch and help me feel very comfortable with my decision to move forward with the program. I felt he was extremely knowledgeable and easy to to talk to. I am glad that I chose NDR to help me get back on track!

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    Verified purchase

    Reviewed April 11, 2018

    The experience was great. I have nothing bad to say with this. Any of that ask me I would recommend them to do As I did if they were in the same situation as I am. I look forward to doing what is best for me.

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    Verified purchase
    Staff

    Reviewed April 11, 2018

    Alex was my credit specialist and he made everything extremely easy. Being in debt is a scary thing, but I felt like I was being listened to, and my concerns were addressed in a way that I completely understood. Overall, my situation was made a lot better by calling National Debt Relief and I will be out of debt in 2-4 years instead of 12-15 years.

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    StaffTransparency

    Reviewed April 11, 2018

    Thank you for everything you did for me. The associates were very courteous and explained everything in detail and ask if I understood. They made me feel better about life, mostly because there is an end to my issues. Garrett was very informative about how to save money and a couple other things I have going on that has been on my mind on how to save more money on utility problem I am going to tackle today.

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    Process

    Reviewed April 11, 2018

    The process went smoothly and I’m feeling less stressed out about everything. I have a great understanding about the process and how it would work. I’m grateful and thankful with everything and looking forward to working with National Debt Relief.

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    Verified purchase

    Reviewed April 11, 2018

    I'm very happy now that I can trust your company to work for me and finally to be debt free. Hoping continued success and support. Thank you. My problems with debt was a never ending thing. I am really struggling but I have faith things will work out. And all I want is my credit card debt to be gone... and I'm happy to see it's coming along nicely. Thanks.

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    Customer Service

    Reviewed April 11, 2018

    We have settled with 2 creditors. With accepting your offer I have saved more money to pay the other creditors. I am happy that I decided to call National Debt Relief. I look forward to being debt free. I have 18 more creditors to bargain with and I hope you can get better deals with these creditors.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    All the representatives I had an opportunity to speak with was friendly and courtesy and willing to assist. They left several messages, sent emails to make sure I completed my document, my welcome call was knowledgeable. Overall great experience. Signing the document online was convenient and easy.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    The representatives explained the information in great detail to where I understood it to the “T”. If there was a question I asked the reps answered quickly and very detailed. The service was prompt, when I submitted a inquiry I received a call within minutes asking to help me.

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    StaffProcess

    Reviewed April 11, 2018

    I understand that you have rules, but they need to be flexible. I wanted to keep my bank card out of the program. I fought to keep it out. Otherwise your process is quite thorough. Drew was very patient with me.

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    Staff

    Reviewed April 11, 2018

    Patience is paying off. At the very beginning they told me to be patient and everything would work out. After several months of making regular payments, it's finally really starting to pay off. Dents are getting paid and my credit score is starting to improve. Their negotiating team does fantastic work. Every account was settled for less than 50%.

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    Customer Service

    Reviewed April 11, 2018

    I contact Natl. Debt last night on computer which within few minutes they called me. The response time was incredible with Sai ** was wonderful on giving me information and getting me approved. The overall customer experience was A+ and I’m happy.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Courteous, understanding, sympathizing and professional mannerisms. Material and options explained very well. Asked questions to see if I understood the material. Good communication skills were apparent. Explanations were easy to understand and grasp regarding calculations of payments and fees involved.

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    Verified purchase

    Reviewed April 11, 2018

    After today knowing one of my debts has been taken care of I feel overly relieved. I got all my questions answered and other questions that weren't related were answered in a quick fashion as well. The only reason I give this review a 3 stars instead of a 4 or 5 is because this is the only good experience I've had. Other offers to resolved my debt haven't been very good as they've asked for 3-4 large payments of anywhere between $800-$1200. I can't handle those kind of payments or else I wouldn't have done this Debt Relief Program.

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    Process

    Reviewed April 11, 2018

    I struggled so long because I had always paid my bills. A family member did not honor commitments I cosigned for and I ended up covering those commitments with credit cards. A horrible choice. I can now breathe and within a couple more years I will be free of debt. Thank you NDR for this. A simple straightforward process.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    My wife and I been through some hard times recently and needed a debt solution that did not include bankruptcy. While very hesitant at first National Debt Relief has been great. They really seem to care and want to help. Their communication is honest and straightforward. The program is set up to get you out of debt in the shortest time possible. The best part is that it is your money the whole time, they don't get paid until they settle a debt for you. What have you got to lose!

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    StaffProcess

    Reviewed April 11, 2018

    Christopher was incredible to work with! He has been nothing but patient and understanding throughout the entire process. He has made every step seamless and worked with me and my crazy work schedule to get everything completed in a timely manner.

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    Process

    Reviewed April 11, 2018

    My experience with National Debt Relief left me feeling a sense of relief I have been waiting for. I am glad I chose them to aid in my debt relief process. Their program covers the process entirely with quality information. I would recommend them to anyone whom has struggled with debt.

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    Staff

    Reviewed April 11, 2018

    My financial situation was thoroughly examined and a workable solution for debt relief was designed. The staff were excellent in presenting and explaining the process and terms and conditions of the program. By the completion of the enrollment process, I felt personally relieved that I had finally taken this step. Would highly recommend the program to others.

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    StaffTransparency

    Reviewed April 11, 2018

    Well trained and nice to work with. Thanks. They explained and answered every questions and concerns in a professional manner. I would recommend this service to anybody who needs help getting out of debt. Hope everything works out for me. Thanks again.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Karen and Maryam were so great in taking the time to explain everything to me and answer any and all questions that I had. The gentleman I spoke with in underwriting was also really great but I cannot remember his name!

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    Staff

    Reviewed April 11, 2018

    Enough info not to worry about if National Debt Relief can really help me get out of debt. I feel skeptical just because I feel there’s a slight chance my creditors won’t accept any offers given to them. The specialist I did talk to made me feel okay to go with the program so hopefully everything goes well.

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    Staff

    Reviewed April 11, 2018

    This is my first time getting financial assistance like this and I assure you that the people that I worked with made it a breeze. They were very comforting and made me feel confident about my decision to get assistance.

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    StaffProcess

    Reviewed April 11, 2018

    Diana ** was very helpful in explaining the program to me and was very patient in answering all my questions. She made sure I was comfortable and that this program will work for me. All my worries are put at ease. The follow up was very quick.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    The entire experience was wonderful and made me feel so better that I can get control of my life and my finances again. Very informative and friendly process. I would highly recommend this program to anyone. Everything was explained in great detail and made sense.

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    Process

    Reviewed April 11, 2018

    Our bills were too big and we needed some assistance. And National Debt Relief seemed to be the one that was going to be helpful the most. So far, the program has worked very well. One bill has been paid off and the other one isn’t due to be paid off in a few months. We still have a couple more bills yet, but we’re good to go. Working with National Debt Relief has been good so far.

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    StaffProcess

    Reviewed April 10, 2018

    I was really nervous about talking to someone at NDR because I didn't know anything about them but Daniel made it really easy. He went over everything about the program with me & answered all my questions. I would definitely recommend NDR to friends & family.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Your response was very active and possibility. You are very friendly and help me through the application. I would recommend you to my family and friends who in the same switch I am in. I am very please to be working you.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    The customer service reps were very professional, informative, and thorough. Ms. ** explained each process very thoroughly and offered suggestions on how to address our debtors. We were pleased with the information she provided and the time she took to explain in great detail.

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    Reviewed April 10, 2018

    I was very pleased with info given to me and I am excited to start. Also it's a big relieve of stress. I have battles trying to fix my debt my self and realised this is best option. I will be recommending to anyone.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    The welcome call went well. The people who have helped me so far have been very helpful and easy to work with. I look forward to completing the program and becoming debt free and perusing my goals in the future.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I recently started, and so far so good. Everyone has been very helpful in answering any questions I have and have let me know all the information ahead of time, hopefully the rest of the experience is the same as the initial experience.

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    Process

    Reviewed April 10, 2018

    I have just begun the process but have been treated with respect thus far through this very tough decision and process. My experience to date has been satisfactory. I have been given the truth about my situation and was able to make an informed decision.

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    StaffTransparency

    Reviewed April 10, 2018

    My initial experience with National Debt Relief has been positive, and surprisingly easy, and their staff has been professional and transparent in working with me and my situation, and hopefully that will continue to be the case as I move along and work with them.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Mona was not only professional. She was patient and answered all my questions. I am very happy with my treatment I received. This has been a painless experience. Thank you so much for helping me. Will tell everyone I no to call.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    I contacted Joseph to see if your Co could help me, he was very patient and explained everything so that I understood the entire process completely. I was transferred to Amanda in the welcome department and she was also patient and explained the process. Both Joseph and Amanda made sure all information was correct. I appreciated the help they gave me. Many thanks!

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    Staff

    Reviewed April 10, 2018

    Gary was very helpful in answering all our questions and in a timely manner. He made it very simple and stress free. Looking forward to paying off the debt. Would recommend to a friend. The welcoming crew was also very helpful.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    The person that helped me over the phone was not only extremely helpful, she was very detail orientated. She helped me figure out a responsible and money saving plan that fit my needs. Everyone I've talked to has been pleasant, helpful and knowledgeable.

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    Staff

    Reviewed April 10, 2018

    It was so nice to know that debt relief associates were kind and straightforward with my situation. I've never thought consolidating my debt was thus easy. In the near future I will now control my own destiny and ensure that I myself will no longer have to work hard just to pay off my debt. I will enjoy more time with my family and make sure we are making a lot of memories together. Thank you Danny. You've have been so helpful.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Working with Diana ** and Alesia (sp?) from the Client Success Team was very easy. I was scared when I first called and they both assured me I was taking a step in the right direction to becoming debt free. They both explained the program clearly to me and if I could rate more than 5 stars, I certainly would! Thank you so much!

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    Reviewed April 10, 2018

    Perhaps too many documents to be signed --- felt like I was signing my life away and I still have one or two left to sign as I had to leave EMail. I was on my apartment's desktop and someone came in who had to have access to computer right away.

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    Staff

    Reviewed April 10, 2018

    The service was great. My only complaint is that when they go over all of the documents, the representatives are very long winded. They tell you it will take 10-15 minutes but it's usually more like 30-45.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    This was as painless as possible. Christopher was very helpful and kind. It seems like he really cared about me and my family. He helped me through the entire process and explained everything thoroughly. I would recommend this process and team to anyone needed assistance.

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    Customer ServiceStaffProcess

    Reviewed April 10, 2018

    Thus far I am very happy with the customer service I have experienced. Sam ** and Victoria were both very friendly and professional. They made this process very easy to understand and answered all my questions and concerns. I am very happy to have found this company and am looking forward to succeeding with their help! Thank you!

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    Customer ServiceStaffProcess

    Reviewed April 10, 2018

    I have nothing but great things to say about the representatives that assisted me with this program. They were kind, patient and took the time to answer any questions I had. I was to feel comfortable in an uncomfortable situation as nobody wants to find themselves in this position. Thank you to everyone who assisted me and especially to Vanessa for the time she took with me and the kindness showed to me.

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    Staff

    Reviewed April 10, 2018

    Excellent service, Arthur was a pleasure to work with. Karen as well. They both made a very stressful experience as pleasant as it could be made. So far, from my experience I would recommend NDR to a friend or family member.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I am shocked at how good this company is doing for me. Totally shocked. They are cutting my installment loan debt almost in half and I have yet to receive one call from a "creditor" after I tell them I'm working w/ NDR. I would highly recommend their service to anyone who wants to get out of debt!! Also, the customer service is 2nd to none. They're always so nice and friendly.

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    Staff

    Reviewed April 10, 2018

    Very nice people. I feel like they would do anything for you. I’m Just getting started with them. I feel confident To get everything finalizes. They are very smart people here. They make sure everything is right before doing anything. I like that in a company. Thank you.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    Everyone including Sai was very helpful and explained the whole process understandably and so I could grasp it. I look forward to becoming debt free in less than 3-4 years!!! With their help I can accomplish this!!!! Hopefully I will learn to remain debt free and spend my money wisely!!! Thank you everyone for all of your help!!!! It will be a pleasure working with you to get my creditors paid off quickly.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Spoke with Glenn ** to get things set up very professional and polite. Also spoke with Jake for the welcome call. Very professional and polite. Thank you both for assisting me and getting me thru this situation! Once again Thank You and have a great day!

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    StaffProcess

    Reviewed April 10, 2018

    I was quite hesitant about starting this process, but the representatives I dealt with were great. They made this an easy process and were very helpful! I'm hoping for an easy resolution but if needed, I feel confident that I can contact the support team and get a helpful contact person.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I have been with the company for just over a month and so far I have had a good customer service and total satisfaction with how my case has been handled. Very professional and friendly staff. Effective and effective. I for sure recommend National Debt Relief to friends and family.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    The people I dealt with were very professional, friendly and explained the program in detail. The only suggestion I would have is it felt very "scripted" and any time I tried to ask a question, they would just continue reading their script. I had to make sure and write my questions down or I would have forgotten to ask them.

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    Customer Service

    Reviewed April 10, 2018

    In just a couple of months half of my creditors have settled, said up to 6 months. I would say in 6 months at this rate they will all be taken care of! Most of the phone calls have stopped and the ones that do call I just inform them I am working with these guys and they quickly get off the phone. Occasionally I get a phone call from one, but it has pretty much stopped.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    The Agents were knowable courteous. They were helpful getting the debts arranged for payment. They were patient in helping me to understand all of the points of the contract. I was assisted with phone numbers. I would definitely recommend the service to a Friend.

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    StaffProcess

    Reviewed April 10, 2018

    My experience so far has been extremely helpful. The representatives are very informative. I'm new to this so I have a lot of questions. Thank you so much for everything and I appreciate the guidance as I go through the program.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    Erik was just fantastic. He made me feel at ease and explained the whole program entirely. I should have talked to National Debt relief sooner! I finally have a program to deal with my debt and can sleep better now knowing I'm doing something to lower all my debts! Thank You!

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    StaffProcess

    Reviewed April 10, 2018

    Everyone has been patient, understanding and informative. The process is thorough and although it can be time consuming, it is well worth it. For something that can be very stressful, they made it a simple and easy to understand experience. I would highly recommend using this company and will advise those I know in need of getting out of debt to call National Debt Relief.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I had a good interaction with customer service rep. They were courteous, professional and to the point. I spent only a few minutes total on the phone and then I was on my way with another portion of my debt resolved.

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    StaffProcess

    Reviewed April 10, 2018

    I would rate our experience 6 stars if I could! Edward ** did an excellent job helping us get started in the program. He was very informative and helpful. Everyone we have worked with at National Debt Relief has been awesome and exceeded our expectations. Our only regret is that we did not enroll sooner. We are very happy with the entire experience and would absolutely recommend them to anyone.

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    Staff

    Reviewed April 10, 2018

    They are friendly, helpful and willing to give me another chance after my hardship. I am ready to pay off all my debts and have a fresh start even though I lost my main source of funds income and I am working only part time.

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    Staff

    Reviewed April 10, 2018

    Very professional accurate and timely. Wonderful experience. I would highly recommend this company to any person experiencing economic problems. It has been a Godsend for me. I can sleep again. Thank you so much to all who are part of the company. God bless you.

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    StaffProcess

    Reviewed April 10, 2018

    Glenn was so helpful and the young lady guided me through very nicely as well. Glenn guided me through the process and the contract with ease and the young lady took over from there and finished up with grace to where I understood everything so well. I could not have asked for better.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Wonderful customer service! Bill ** and Catalina are both respectful, friendly, and take the time to answer all my questions and have made me feel secure in my decision to proceed. I am looking forward to my financial freedom thanks to NDR.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    The customer service agent was very helpful and informative. I would recommend others to this program. Thanks and looking forward in working with your professional team. The process went smooth. Everything was explain in detail. I like the understanding of each and every process statement that was reviewed and read to my understanding.

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    StaffProcess

    Reviewed April 10, 2018

    I have been a client for 8 months and I am pleased with the program so far. These people do exactly what they say they will do. They have solved 16 out of 19 accounts on my behalf. It was a great decision for my particular situation. It definitely was the best solution to solve for solving my debt issue! I am grateful for NDR’s consistency and honesty in helping me get through this bump in my life!

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    StaffProcess

    Reviewed April 10, 2018

    A fantastic program. Looking forward to my debt relief, the help is very much appreciated. My experience was Quick, Precise, Accurate. The team was Dedicated. Everything was great. A little repetitive, but understandable as many people don't get the point the first time. Thank you very much for your business and services.

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    Staff

    Reviewed April 10, 2018

    I've been satisfied with the helpfulness of the staff! I'm closer to being debt free now, more than a year ago! Thanks for your assistance in makes settlements with these major companies that I was on debt to! Years of experience allow this company to know how to best help you!

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    Staff

    Reviewed April 10, 2018

    My financial situation was devastated due to losing a job that I had been at for over 14 years and having my income drop by 75%. The team at National Debt Relief has shown me that I cannot only be debt free within a reasonable amount of time, but can sleep at night knowing that I will still be able to pay my bills at home and have help when the creditors start calling. It is nice to know I have a knowledgeable team of people handling negotiations on my behalf.

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    Customer Service

    Reviewed April 10, 2018

    You have received two verbal commitments from two of my accounts which could be settled in a few months. I think the settlement is fair and I am very happy with the quick response and with the terms of the agreement.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Very helpful. Answered questions clearly. Took time to explain process. Very courteous and patient. This was a very positive experience and helped relieve anxiety about the process of paying off debts. Thank you for helping me get out of debt and working on getting out of debt.

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    StaffProcess

    Reviewed April 10, 2018

    All good. This is a very good program for the consumer who is having financial hardship. I am looking forward to working with the experts. I am also looking forward to completing this program. It has given me a second chance to get my finances in order, and to enjoy my retirement.

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    Reviewed April 10, 2018

    They promise me results to eliminate my DEBT and within 2 months l got good news that are already getting me out of debt and l'm very excited. The ball is starting to roll and l'm going with it. Thank you so much.

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    Customer Service

    Reviewed April 10, 2018

    I’ve been with them over a year. I’m happy with the 2 deals they’ve made but I hoped to be further along by now. I have 4 more that nothing have been done with. They also don’t ever check in to tell you how it’s going. I mean, not one phone call. I’ve also requested they contact creditors who have now sent me to collections and they haven’t. My sister signed up with them after me and they call her and have settled most of her accounts.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    Just enrolled with NDR and so far it has been a great experience. They are very professional and really detailed in their presentation. I'm very pleased. They explained every detail of the program with me where I can most surely see light at the end of the tunnel.

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    Process

    Reviewed April 10, 2018

    I have had a very good experience with National Debt Relief. They thoroughly assisted me through this process and keep me updated when changes occurred. The system and the process work wonderfully for allow me to get debt free quicker than I could have without their assistance.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    I had a great relationship with NDR. I am very pleased with the quality of service and friendly staff that help me resolve my debt. I appreciate the way program was explained and questions answered. I would recommend National Debt Relief to a friend. The best part about the program is knowing things were getting done and could talk to someone anytime.

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    Reviewed April 10, 2018

    I have never used a program to help me get out of debt but they make you feel at ease when going through the steps on helping you get out of debt. I would definitely recommend this program to other people that need help.

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    Staff

    Reviewed April 10, 2018

    My experience was they was patient with me. It took me like 2 weeks to make up my mind to do some investigation and Jonathan he was so patient with me. I talked with him the whole time he took his time and tell him and got my report and did all he had to do. I wasn't stressing. I was comfortable and I thank you.

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    Staff

    Reviewed April 10, 2018

    Went over all subjects in great detail and was very informative, answered many questions before I was even able to ask. I am hoping this program works for me. I am looking forward to becoming out of debt in a shorter period of time, and I will be sure not to get stuck in a rut like this again. Thank you.

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    Staff

    Reviewed April 10, 2018

    I am very pleased with NDR. They are very easy to work with and get the job done. I would definitely recommend to my friends. They keep you informed of everything that is going on. I am very satisfied with NDR.

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    StaffProcess

    Reviewed April 10, 2018

    After months of stress, anxiety and sleepless nights, I can finally breathe. I have been looking into consolidating, but every time ended on a road for a loan that would cover about 50% of my debt. After a lot of prayer... serious, tearful prayer... I woke up yesterday morning, got on the computer and this was the first program I saw and the reviews were outstanding. Later that afternoon my life had been changed, my agent Lia ** was understanding, empathetic and genuinely interested in the events of my life, that got me off track (credit card companies couldn't care any less).

    After my process was completed I felt 5,000 lbs lighter, I could breath deeply, my stress was gone and I had received the biggest blessing... peace. I was able to have my credit cards and my debt placed in the hands of a company that was "going to take care of everything" better than I could, YET I still feel like I have control over my money and decisions. I felt like "I had people on my side" now that was going to handle the credit companies, debt collectors and/or any discrepancies that I couldn't take on. I know this may be a bit much, but it's honestly how I feel... like in the movies when there is a rescue seen by the military or police and the man swoops somebody up and says "everything is ok now, we got you"... I tearfully say "that is exactly how I feel right now!"

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    Staff

    Reviewed April 10, 2018

    Excellent Customer Care. Extremely Professional and Exceptional Expertise. Immediate Results. I have been with National Debt Relief for about 3 months now, and I'm already more than pleased with the results. It was a little scary at first--but over time and commitment, National Debt Relief was definitely one the best decisions I ever made. Thank you Guys very much for providing this Service and the Excellent Customer Care that comes with it.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Mr. ** is very professional and knowledgeable of the process. He was very patient with me as we walked thru the guidelines, making sure that I understood. He made me feel comfortable with my choice of debt relief. I had a great experience with the "welcome call" also. The representative was very distinct with her verbiage and answered questions along the way. I feel that I will be pleased with my decision to do business with your company.

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    StaffProcess

    Reviewed April 10, 2018

    They are all courteous and responsible especially when explaining the program and answering questions. They notify on a timely basis when there is a change or when there is a offer. There is never much of a wait when contacting them and they all seem pretty knowledgeable.

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    Staff

    Reviewed April 10, 2018

    National Debt Relief has given me a sense of relief that there is an end in sight for all of these overwhelming bills. Everyone I've spoken to has been perfectly pleasant and very helpful. I feel as though we are in great hands with National Debt Relief.

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    StaffTransparency

    Reviewed April 10, 2018

    Very thorough and helpful and took the time out to explain everything and handling things with the uttermost professionalism and made me feel very comfortable in these troubling times. Marvo ** was very pleasant and easy to deal with. Made everything smooth and easy.

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    Transparency

    Reviewed April 10, 2018

    My experience has been even good, any questions that I have had have been answered and made very clear to me so that I understand completely. The online services are made very easy to understand and easy to use. I would recommend National Debt Relief to anybody!

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    Reviewed April 10, 2018

    I love that I'm slowly paying things off, but my monthly "deposits" are so large that you guys budgeted me $4 extra per month. That means when I need to make an extra trip out of town because my dad is in the hospital, I can't eat. Your expectations are pretty ridiculous. I postponed several deposits because I couldn't afford them, but then couldn't reduce the payments I can't afford because I had postponed too many. How does that make sense?

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    Staff

    Reviewed April 10, 2018

    I've had nothing but a positive experience while dealing with NDR. So far they have resolved 1/2 of my debt. I don't know what I would do without them. I would probably have had to file bankruptcy!! Great job NDR!

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    Staff

    Reviewed April 10, 2018

    I am pleased with this one. Now we just 2 more accounts to finish up to wrap this account with. I hope the last 2 accounts get settled as fast as the first one did. Keep up the good work that your team is doing.

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    Staff

    Reviewed April 10, 2018

    When I initiated the help of NDR at first, I was a little skeptical. So far my experience has been very favorable. The representatives are very easy to work with and my debt is being cleared. Thank you very much!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    I have a good experience with the National Debt Relief customer service. The representative explain me how the program works. They explain me how the program works and how long it going to take me to be free at loan.

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    Staff

    Reviewed April 10, 2018

    I have been with this company for about 2 months now and already we have 2 settlements on file. The payments are reasonable and they work with my pay schedule. They don't harass you for additional payments either, which is nice. Every time I've talked with them they have been honest and understanding. It's pretty refreshing to find that in a company.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I did extensive research for debt relief. I am so happy that I choose to work with National Debt Relief. From the very first call to them I knew right away I was on good hands. Very professional!! All the consultants made sure I fully understood and were all very patient. I can't wait to see results and be able to work to live and save. Not work just to pay bills and live check to check. I Thank you all. I already feel relieved!!!

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    Staff

    Reviewed April 10, 2018

    Great so far! I can't wait to have NDR help us with our financial situation. The gentleman who helped us get set up was amazing and everyone seems super well informed and friendly. Thank you for helping us out. Yay.

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    Customer ServiceStaffTransparency

    Reviewed April 10, 2018

    Matthew help me and explain step by step everything. He is very good, very patient and glad he was the one that guided me, good communication, very manner, speak clearly, helpful, nice to talk to. Would recommended him to all my friends.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    Everyone I talked to was clear, helpful and nice. The program is excellent to help anyone struggling and I was in need of this support to become debt free. It was fast and easy to set-up. I had all my questions answered. Thank you!

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    Staff

    Reviewed April 10, 2018

    At this time I have no concerns with debt relief. I felt they were straightforward and answered all my concerns and questions. If I know someone who needs this help I would recommend you to them. Thank you for your help to become debt free.

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    Staff

    Reviewed April 10, 2018

    They helped me understand what I was getting involved in and made me comfortable knowing I made the right decision. I will be informed through the entire experience of becoming debt free and back to a comfortable state of mind which is a tremendous relief.

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    Customer ServiceProcess

    Reviewed April 10, 2018

    Excellent Customer Service. Answered every question I had about my debt relief process and made it easy for me to understand what was going. Easy and simple straightforward! Would recommended to anyone struggling with Debt!! So relieved that I'm gonna be debt free sooner than I expected!

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    StaffProcessTransparency

    Reviewed April 10, 2018

    National Debt Relief was very knowledgeable and professional while listening to my needs and concerns. They made me feel very comfortable and confident that I was making the right decision regarding my credit debt. Kyle was very helpful in informing me of how the program works and walked me step by step through the process. When it was all said and done I felt a peace of mind that I haven't felt in a very long time.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Excellent customer service explained every detail with client. Would highly recommend this company to any friend or family member. They take their time to contact you if you have any questions or concerns. They also explain how the process is going to be and how long it’s going to take.

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    Staff

    Reviewed April 10, 2018

    I feel bad about the state of my finances and I am not certain that I have done the right thing yet either. However, talking with Tamara ** several times put me in a position to begin to trust and feel good about this decision! Tamara is very confident, knowledgeable, and compassionate but, most of all she is genuine! The jury is still out on this decision and I probably won't have an opinion until I see the program in action and get a look at how adversely my credit score will be affected. At any rate you are folks do a wonderful job getting people going. Thank you.

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    Customer Service

    Reviewed April 10, 2018

    I was with the debt relief program through an attorney, and they took $1,000 a month above from what they were taking but did nothing. I've been trying to do the debt relief for about 7 months and they should’ve gotten off and didn’t call me. National Debt Relief had offers immediately. They did 1% and they wanted me to do a $50 a month, but I told them that if I could do that, I wouldn’t be worried about a thousand checks. So I couldn't do that. Also, they were using my home phone and I told them that I couldn’t use that and but they kept using it. And then, it got staggered off because I am in a debt problem. I want NDR to call my phone and identify themselves as National Debt Relief because I will hang up if I didn't know who they are.

    Also, I had a different negotiator all the time with NDR. I have my granddaughter living here with my great-granddaughter, and I’m trying to take care of her too. So, it has been way too much for me to deal with as I’m 63 years old. Nevertheless, NDR has done some of what they said and they settled one account supposedly with me which was a big deal. But when they originally told me about the $50 and $50,000 return, I told them that I won't do that. They could have $3,000 of my money and so I paid them from that. That’s what I thought they would do, but then they said that I had to put more money in. However, I don’t have any more money. So, they called me back and said that they would do it.

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    StaffProcessTransparency

    Reviewed April 9, 2018

    I was explained everything that was going to happen in great detail. It was explained in a way that was very understandable. And all the representatives I spoke to were very professional and friendly... I was very happy and felt very good about join the program.

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    StaffProcessTransparency

    Reviewed April 9, 2018

    All representatives of NDR were polite, friendly, and informative. The program was explained to me in detail and reiterated to ensure that I understood. They put my mind at ease in knowing that I will be able to be out of debt in the near future.

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    StaffTransparency

    Reviewed April 9, 2018

    It’s been a great experience and hopefully it’s gonna be a great ride. The people in the company are great. They take their time and explain everything and make sure that you’re well taken care of. The company will be saving me over 50% of what I currently owe my creditors and that’s amazing.

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    StaffProcessTransparency

    Reviewed April 9, 2018

    Was well satisfied. I will recommend it to anybody. The staff was very well explained to me and very friendly staff. Thank you for helping me out. It was a pleasure in knowing about this program. I hope it will help others.

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    Reviewed April 9, 2018

    National Debt Relief is a very good way of relieving your debt that is not possible to do on your own. It would take 30 years or more to do it on your own. You can also save a lot of money renegotiating the amount you owe.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    So far so good, I had a great experience on the phone and paperwork is pretty simple and straightforward. I look forward to being debt free!!! Both people I spoke with seem to really care and want to help in this trying process of getting out of the hole. Thank you.

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    Staff

    Reviewed April 9, 2018

    I came into this whole debt relief full of anxiety and after working closely with the team, I found a suitable plan that works for me and my family that allows me to consolidate my debts and get my financial future back in order.

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    Customer Service

    Reviewed April 9, 2018

    I am waiting for news on how negotiations are going. I did get one email about possible negations, but still have $38,000 left. Thank you in advance for the negotiations. I wish I got monthly overviews. Thank you very much.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    Steven ** and Vanessa ** were amazing with helping me!! I was very overwhelmed when I came to this service, the responsiveness and customer service has been so great, and given me such peace of mind and control over my situation! Thank you so much!

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    Staff

    Reviewed April 9, 2018

    Alban and Simon were extremely helpful (and patient) with getting me started on my debt recovery. I was very nervous about how to make ends meet as a single parent. Thank you so much! I couldn’t make it without this help!

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    StaffProcess

    Reviewed April 9, 2018

    All the people here were so understanding and very helpful. They lifted a huge weight off my shoulders, thank you so very much! The process was painless and thorough. I couldn’t have asked for a better way to resolve my financial crisis.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    Very kind, understanding and cooperative. Moved quickly to help reach financial security processing our information to include after hours and weekend work. Agency was very customer service oriented and helped us determine how to get out of debt faster for long term security in the future.

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    Staff

    Reviewed April 9, 2018

    All aspects of service with this company have been satisfactory and very professional. Dealing with the representatives has been married well received, their professionalism is appreciated. I am looking forward to lately entire situation has been resolved. Both companies Global Solutions and National Debt Relief have been very satisfactory.

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    StaffProcess

    Reviewed April 9, 2018

    My experience with Tamara was very positive. She is professional and very knowledgeable. Christine was also professional and very pleasant. This program will benefit me tremendously. So much easier when you have that confidence you will get great service when dealing with a program like this.

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    Staff

    Reviewed April 9, 2018

    The people I've talked to helped me out and describe what is needed and what they had afford. They are so friendly and very kind on explaining and talking to me. They are the one that will help and make things much easier.

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    StaffProcessTransparency

    Reviewed April 9, 2018

    When talking with Tiara **, she gave me a true feeling of understanding. She knew my exact situation and knew how stuck I felt, as she said, "Especially when you're still young." She fully explained the program and everything that I needed to know. I ended the conversation with a truly breathtaking moment of working to be debt free.

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    Transparency

    Reviewed April 9, 2018

    I had a good experience with Jousha and the welcoming Lady which explain everything to me including what I might have to look forward to, especially in the harassing part, and legal litigation support. And I would recommend you to a friend or family member that's going through the same thing I'm going through right now.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    I can’t thank Reggie enough for helping us through this difficult time. He made us feel at ease with our decision to join NDR. Also, I can’t remember the guy's name that gave us welcome call today, but he as well was very professional and empathetic to our situation.

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    StaffProcess

    Reviewed April 9, 2018

    The representative that contacted me was both friendly and understanding. He made the process easy and relatively fast. I have only just signed up for the program but if it works as advertised I will be mostly debt free in 45 months. If I did this on my own making minimum payments it would have taken decades. I am excited to get my financial life back in order.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    Everybody is nice and helpful. The call is good and I don't need to wait for a long time. They are very friendly. Every time I call, I speak to different people, that means they have a lot of workers to assist, so the call is answered immediately. That is good.

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    StaffTransparency

    Reviewed April 9, 2018

    Sai ** explained very good and in a friendly manner. Thank you so much for the help. Very straightforward. Compare to the other program site, I choose this one, National Debt Relief, because of their very good reviews. I will recommend NDR to a friend.

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    StaffProcess

    Reviewed April 9, 2018

    I needed help very badly and I have found it. I'm looking forward to be able to recommend this program. Thank goodness for the National Debt Relief service and all that you do for people. Very helpful.

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    StaffProcess

    Reviewed April 9, 2018

    Today I was very happy with the decision I made. Calling your company to solve my financial problems was the right thing to do. The team was very kind in helping me reach the goals I wanted. Thank you so much for giving me peace of mind and for having so much patience in walking me through the process. I will definitely recommend the program to a friend. I feel that it is the best way to become debt free. Thanks once again.

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    Customer ServiceStaffProcess

    Reviewed April 9, 2018

    I was hesitant to make the call, but I'm glad I did. Both Steven and Sherylin were very pleasant and knowledgeable. They did a great job explaining the program to me and answering all my questions. I feel so much better now. Thank you.

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    Staff

    Reviewed April 9, 2018

    The agent made me feel very comfortable. Being a widow and by myself I’m ok now that I’m in your program and will strive to keep my payments coming to you. She answered all my questions and was very helpful. Thank you for helping me get out of debt.

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    StaffProcess

    Reviewed April 9, 2018

    All staff were extremely pleasant, respectful and knowledgeable. During this difficult decision, Mr ** and Mr ** showed professionalism and made us feel at ease. I would definitely recommend this company in the future. Thank you so much for your assistance in this process.

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    ProcessTransparency

    Reviewed April 9, 2018

    The process was very easy to complete. Both Armani and Felicia were informative and explained everything in detail. It will be a great relief to not have this credit card debt anymore. I hope that all creditors will be able to work with NDR. Thank you for your time and patience.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 9, 2018

    I was not eligible for a consolidation loan due to my poor credit score so after researching different options and service providers I went with NDR and their debt negotiation program. My very first contact was Tamara and she was GREAT! She explained everything in detail so that I could understand exactly what the program involved. She was so patient and really empathized with my situation. They really are there to help! I was able to enroll ALL OF MY DEBT and not just some of the accounts like other debt relief companies. I believe the fees are all pretty similar amongst these services. What you get from NDR though is amazing customer service.

    After deciding to sign up with Tamara and signing some initial documents (everything was done online! so convenient) I received a personal welcome call the very next morning! from (sorry forgot her name, started with a COR I think). Anyways she called to make triple sure that I understood every aspect and detail of the program which I was signing up for. She was professional, knowledgeable and patient. She was able to answer some questions I had and put me at ease.

    I am now set up online with a personal customer dashboard where I can check the progress and communicate directly with NDR. It really is like they are there holding your hand every step of the way. The whole process took less than 2 days and I feel like I now have a good chance to pay off my debts and repair my credit history. It is still up to me to follow thru, but I feel like I have a team of honest, experienced and smart professionals backing me up and supporting me in my progress. Thank you, NDR!!

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    Staff

    Reviewed April 9, 2018

    My daughter told me about this program. I was in over my head with debt due to a hardship. They were so understanding and helpful. I feel like I can breathe again. I feel like I have an advocate to help me through this!!

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    Transparency

    Reviewed April 9, 2018

    I had a very good experience with National Debt Relief. They were courteous and took the time to explain everything. When I had questions they were answered thoroughly. I believe I will be saving a lot of money being in this program.

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    StaffProcessTransparency

    Reviewed April 9, 2018

    Mr. ** was very helpful in assisting me during signing up with the program. He was very professional and he explain every detail about the program to my understanding. I will recommend him to anyone that will have questions about the program. He is very knowledgeable and sounds very compassionate about his job.

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    Process

    Reviewed April 9, 2018

    I'm impressed with National Debt Relief program. They have helped me reduce my debt within months of signing up. Less than 2 year I will be debt free. I surely will tell my friends. Will recommend this program to friends and family.

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    StaffProcess

    Reviewed April 9, 2018

    Whenever I called National Debt Relief for information the people I spoke with were friendly, helpful, and informative. They helped walk me through each step of the process and were quick to assure me that they were working on a resolution.

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    StaffProcess

    Reviewed April 9, 2018

    Great experience! Calvin and everyone else I spoke with were great. Overall great experience. Would recommend to anyone looking for help. Thanks for the great experience and I look forward to working with you. The entire process was very professional and helpful.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    Service is great. Very easy setup. Answer all questions. Give you all the information you need to make a educated choice. Nice to be able to see a end of debt in sight. They give you number so you know when they are calling. Highly recommend.

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    Verified purchase

    Reviewed April 9, 2018

    Extremely detailed, thorough, and quick. I was buried in almost $30,000 in debt, which would have taken me close to 30 years to pay off by paying minimums. Now I'll be debt free in under 4 years, which feels incredible! Thank you!

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    Staff

    Reviewed April 9, 2018

    From the beginning they were very patient and understanding. They had no problem breaking things down and helping me to understand exactly what I am embarking on and they have done well to ensure that I do not feel like I am taking this on by myself.

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    Staff

    Reviewed April 9, 2018

    I have just applied and been accepted to participate in your debt relief program. My representative Is MATT - he is reassuring, very informative, easy to talk to, understanding and patient with my questions. I appreciated him very much and hope he remains with your company.

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    Staff

    Reviewed April 9, 2018

    Presently, due to unexpected unemployment, then was diagnosed with colon cancer and had to have emergency surgery. I had to place my account in forbearance. During which time I was contacted about a settlement negotiation. At first I was told I had enough to move forward with the settlement process, and not to worry with what was in my account. Then within 24 hrs I was then again notified I did not have what was necessary to proceed, and though I hadn't been in forbearance long, It was explained I would have to make multiple deposits to satisfy the Agreement. Now I have more stress on how to make these payments. I wish your representatives were all on the same page. However I do appreciate what NDR has accomplished by way of settling my debts to date. Unfortunately, when my life took a turn for the worse, you kinda dropped the ball on me.

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    Staff

    Reviewed April 9, 2018

    National Debt Relief is a great company to work with when you are in debt. They keep you notified as to what is going on, they always keep you informed. The company keeps information updated, and always is working with you to resolve issues. They are fantastic! I would recommend this company to anyone who needs help in debt management.

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    Customer ServiceStaff

    Reviewed April 9, 2018

    NDR staff have worked hard for settlements with my creditors, and the results far exceed what I expected. I'm getting out of debt quickly, stress free and saving money. The NDR counselors are courteous, professional and response time is reasonable. I am at peace, knowing NDR has "got my back". Thanks Team NDR.

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    StaffProcess

    Reviewed April 9, 2018

    I truly appreciate everyone's assistance with this program. I feel I have asked a lot of questions and truly happy with the responses and appreciate everyone's effort during this time of hardship. Everyone I worked with was very helpful and informative.

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    Customer ServiceTransparency

    Reviewed April 9, 2018

    I had a very satisfying experience. Everyone who helped me explained everything very well and if I had questions they were answered quickly and professionally. I am very very satisfied with my experience with National Debt Relief. Even after I enrolled, everyone was there to make me feel more comfortable and to answer those questions.

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    StaffProcess

    Reviewed April 9, 2018

    Great experience, very positive, the staff was quick to get us enrolled with easy to understand instructions every step of the way! I would and already have recommended it to family! This program has given my husband and I a great feeling for the future!

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    Customer ServiceStaffProcess

    Reviewed April 9, 2018

    I was hearing good things about National Debt Relief and so I reached out to them. Their program is doing good for me. They handle all the business and I just say yes to everything they need to know. I just got out of the hospital last night so I wasn’t catching up on everything, but my wife handles the call. NDR handles the business and I leave everything to them. So, when they need to know something, they call. They would tell me that they got a good deal for me and ask if I would accept it or not. Then I would accept it and we would go from there. I also like the lawyer they have for me. However, I only have one problem. They are also handling Wells Fargo and I signed the papers. But then, Wells Fargo is the only one that is giving us the hard way to go. Wells Fargo tried to make a deal with me but I told them that they should talk with NDR. Nevertheless, I’d recommend NDR to anybody needing it.

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    Staff

    Reviewed April 8, 2018

    I wouldn't ask you all to change a thing. I was so nervous, stressed and scared but after talking to Andrew he assured me things are going to be ok. It a lot to take in but l'm going to be ok. Thank you for helping me.

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    StaffProcess

    Reviewed April 8, 2018

    The process was done within a couple of days. The agents were skilled in answering my questions. My first payment went in on time. I would recommend National Debt to anyone before filling chapter 13. Looking forward to the same service in the coming months.

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    Staff

    Reviewed April 8, 2018

    They did great. Very excite about the work they have done. I will be sure to recommend a friend, family member to get their credit issues resolved through y'all because y'all do excellent work. Y'all care about your customer and y'all let us know what's going on every step of the way.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 8, 2018

    I am very pleased with the service of National Debt Relief!! Obviously I'm happy that a company is helping me with the debt I acquired but also the communication is exceptional. Very friendly staff that helps you understand the process. Thank You National Debt Relief!!

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    Staff

    Reviewed April 8, 2018

    I answered a automative call regarding a settlement with AMX so I stayed in line to speak with a representative. I had an issue with billing. The representative had such a bad attitude, and was very short to resolve my problem. I had to be transferred to a manager who was very sweet and handled all of my needs. I hope someone will address the sales rep about her attitude and the way she is handling her clientele.

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    Customer Service

    Reviewed April 8, 2018

    I was sad I was over loaning. So, I researched which company is helping out people who have a lot of debt. I saw that National Debt Relief had good reviews. So far, one of my credit cards has been already paid off but the rest of them haven't as of yet. I contacted National Debt Relief in February but the answer was they will still find the accumulating funds to pay off the other credit companies.

    The other credit companies do not have a very large amount for a month. I know these ones are gonna take some time because they're a credit union. Then there's another one that does not have a very big amount and I don’t know why it’s taking so long. Also, National emailed me one time about how to consider a credit union and this wasn’t how we want to contact the union. They asked me which way I was going to pay. I answered but they didn't hear anything about those companies. Nevertheless, my bargaining is not too heavy because I know that National Debt Relief will take care of it.

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    PriceStaff

    Reviewed April 8, 2018

    I had a lot of credit card debt. I then researched a number of different brands online, looked at reviews, and spoke to a couple over the phone. But it looks like to me, based on the reviews and others' experience that National Debt Relief has a better track record. Their pricing came in below as well. It’s in line with expectations in looking across the board at other companies that are within the same industry. National Debt consolidated my debt underneath one plan. Whereas before, I was paying out four or five separate monthly installments. They also reduced the overall cost on a monthly basis by 50%. They did a good job and served me well on a few accounts that were delinquent.

    After working with them, I'm more aware of the kind of percentages you can look at with negotiations with credit card companies, so I went off and negotiated myself. I also know that National Debt has to make money and they’re getting interest. Still, National Debt Relief is a great service and I have recommended them to a couple of other individuals who have similar issues as I had.

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    Customer ServiceStaffProcess

    Reviewed April 7, 2018

    Customer services was great, cover every detail, agents were really professional. Thanks for the great service, I do appreciate the time an effort put in this process in order to get me thru a solution to my debt issues.

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    Staff

    Reviewed April 7, 2018

    The representative that helped me was extremely patient and helpful, I most definitely couldn’t have figured this out without them. It was relatively easy and they helped me step by step. I appreciate their services. Would definitely recommend them to anyone who suffers from debt massive or not.

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    Customer ServiceStaff

    Reviewed April 7, 2018

    Nothing negative to say, all my questions were answer. Very thorough and professional. Spoke clearly and respectfully. He was courteous and prompt, it was a good experience overall. I’m excited to begin this debt relief journey! Thank you so much!

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    Reviewed April 7, 2018

    I had instructed the agency to take the fund out of my account at the end of each month. And it wasn't done when I instructed them to do so I don't have extra money for overdraft fee and I really need to get my credit back in shape.

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    StaffProcess

    Reviewed April 7, 2018

    I would highly recommend this company for debt relief assistance. They are both courteous and professional. They work in timely fashion their results are quick and decisive. You are taken step by step thru the process and they make sure that you completely understand the process.

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    StaffProcess

    Reviewed April 7, 2018

    I found the agents to be very knowledgeable and patient. They strived to ensure I understood every aspect of the program to eliminate any surprises in the future. I appreciated that. Parts of the program sound a bit scary to tell the truth, but I have confidence that I will be successful in the program. They give you a level of support even before you sign up. That's a good thing. Thank you for your assistance.

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    Staff

    Reviewed April 7, 2018

    Excellent program to become debt free. The National Debt Relief team have done a great job of negotiating my debt thus far. Four down, and three more to go. Thanks to the team for a job well done so far. I would highly recommend them to friends, and family.

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    Customer ServiceStaffTransparency

    Reviewed April 7, 2018

    The representatives seemed to be in a rush to explain the information they were tasked with giving. Making it very confusing and uncomfortable. I would say most people that are making this call are already nervous and unsure about their situation. So the representatives should slow down and give the customer time to absorb it all in. The customer is already stressed so why not help them relax.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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