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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 186 Reviews 36635 - 36835
    Verified purchase
    Staff

    Reviewed April 14, 2018

    So far it has been great with the initial setup. Everyone we worked with has been very helpful & knowledgeable in meeting our needs. Can't wait for them to start contacting our creditors so the debt will be settled.

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    Staff

    Reviewed April 14, 2018

    My entire experience was handled very professionally with great speed and helpfulness. Everyone was kind and friendly. Gave great advice and seemed as if they were concerned with helping me in my situation. I would recommend this company to others in same scenarios.

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    StaffProcess

    Reviewed April 14, 2018

    The person I spoke to was very pleasant and very understanding. This process has really been stressful for me because of all that has been involved yet everyone has been really nice to me. I want to thank all who have helped me.

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    Customer ServiceStaffTransparency

    Reviewed April 14, 2018

    They do exactly what they say they are going to do. They are very clear in the process and let you know what going on with your account. So glad I finally made this call and got the help I desperately needed. If you're not sure if this is for you go ahead and make the call and talk to one of the great counselors and they will reassure you.

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    Price

    Reviewed April 14, 2018

    National Debt Relief has helped me with my high interest and high payment debts. It has been such a relief to have them in my side. I'm on my way to be being debt free. Thank you for your knowledge and efficiency!

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    Staff

    Reviewed April 14, 2018

    Within the first 6 months they have settled with one of my creditors. What a freeing feeling. Everyone I have dealt with so far has been wonderful. Looking forward to being debt free in the upcoming future with the help of National Debt Relief.

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    PriceStaff

    Reviewed April 14, 2018

    I am very pleased with the service I have received and feel that my National Debt Relief representative went above and beyond to ensure that I did not lose out on a great settlement offer. They truly look out for their customer’s best interest. Thank you!

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    StaffProcess

    Reviewed April 14, 2018

    The representative Paul that spoke with me was very thorough and information about the program. He kept asking if we have any questions and if we did, he answered them. He made sure we understood every aspect of the program. Very happy he was able to help us get started in the program.

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    Customer ServiceStaff

    Reviewed April 14, 2018

    You agents are knowledgeable, courteous and professional. They made sure to answer every question I had and made sure that I understood everything. They were detailed with all the information that they needed to give me and patient when I would interrupt them with a question. I would certainly recommend NDR to my friends.

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    ProcessTransparency

    Reviewed April 14, 2018

    The program was well explained during an initial consultation. Their follow through on the application process answered all of my questions. So happy to have a solid debt recovery option. Debt relief is coming. Thank you, NDR, for your enthusiasm.

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    StaffProcess

    Reviewed April 14, 2018

    The program is a complete debt relief. It gives us a way to pay our debts, and real protection from our creditors. Alex ** and the Welcome Call Representative were kind, compassionate, very informative, and complete with explaining the program and all the ins and outs.

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    Customer ServiceStaff

    Reviewed April 14, 2018

    Very informative and helpful! Would recommend it to a friend! Gilbert was very polite and patient with me! The welcome rep, was also very helpful, and courteous! And answer all my questions! I am hearing impaired to certain extent! They both talked in a voice I could hear clearly and understand!

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    Customer ServiceStaffTransparency

    Reviewed April 14, 2018

    My brother had cancer and he just passed away not too long ago, so we're helping our family out with some money. We got well behind our credit cards in doing that. I heard that National Debt Relief was number one and so far, the experience had been very good. My wife and I looked up the enrollment process and Googled it. We made the phone call and since then, we've been doing the program for eight months. I'm paying $580 a month which is something that we could afford. I also like that I only have to do one payment, then NDR does their magic. Two cards are already paid off out of five. They told us that probably by next March, it should be all paid for.

    Their reps called us and any questions that we asked, they answered. Furthermore, their negotiator was good and I was very comfortable working with him. He explained everything to the T. I'm very happy and I think we made the right decision. I don't wanna go bankrupt just like that so I'd go on trying to improve my credit and get it back up to where it was before. I highly recommend National Debt Relief. Hopefully, next year our debt will all be paid for.

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    Customer ServiceStaffProcess

    Reviewed April 13, 2018

    I spoke with Marvo **. He was so friendly and made the whole process very easy. He was very patient and knowledgeable with all my questions. I already recommended him to my brother and my daughter who are also having problems with unsecured debt. I was very pleased with the customer service I received from Marvo and the Welcome person I spoke with.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 13, 2018

    I logged on the National Debt Relief web page and filled in the questions. I don't think more than a few minutes than I received a call from NDR, Rachel. She was informative and explained the process well. She knew the answers to my questions. Very pleasant. The follow up call from compliance was equally professional and knew the answers to my question. The start of this process we very good. Will not know the outcome for 48 months or so but do not expect any problems.

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    Customer ServiceStaffTransparency

    Reviewed April 13, 2018

    The representatives at National Debt are excellent in providing customer service and keeping you up to date with your progress through the program. The portal is easy to follow and the opportunity to add to your account which speeds the process of finishing the program early is a plus. Special thanks to Meloniece ** for helping me get started on the path of restoring my credit history back to a good standing due to financial hardship.

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    Verified purchase

    Reviewed April 13, 2018

    I don’t know where I would be if it wasn’t for National Debt Relief help me settle these credit cards. At the time I used them because I had nothing else. It feels great to pay cash for what I want instead of a charge card! Thank you NDR!

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    Customer ServiceStaffTransparency

    Reviewed April 13, 2018

    The call was clear and not rush. She asks me a few times if I have any questions which I am usually not ready. Give me time to think of my questions. I was provided with phone numbers and email if I have any questions. I'm looking forward to be debt free.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    In the last months, I felt like I have a huge stone on my back, my credit cards debt! I was paying every month and the numbers were the same in the next balance. I received a letter from National Debt Relief offering an option to be release from my debts, which in fact I didn’t know how it worked and, at some point, I thought it was only propaganda but nothing different than the creditors. I called to NDR doubting they would help me, and leery of giving my information. What happened it was not expected. I spoke with J **, like he was my friend rather than talking with customer service or a specialist. In less than hours, my headache, my nightmare was gone. You gave me path to solve it in the best way I have never even believe it was available. Thank you so much to JB and all the NDR team.

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    StaffProcess

    Reviewed April 13, 2018

    Easy and excellent process. Very informative and wonderful. Reassured throughout the process and questions were well answered. Look forward to going through the process and watching the settlements go. =)

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    StaffProcessTransparency

    Reviewed April 13, 2018

    Carlos was very professional, kind and understanding. He thoroughly explained the process, answering all of my questions and put my mind at ease while making this decision. I have been struggling with debt for several years and not really getting anywhere. I look forward to starting this program and getting debt free.

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    Reviewed April 13, 2018

    It was very easy and understandable! Thank you! I am hoping this works for us and gives us some relief from debt. I appreciate the help and making sure I understand everything. I would tell a friend about the service.

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    Staff

    Reviewed April 13, 2018

    I was drowning in debt. I became widowed almost 5 years ago and naturally things have been difficult. My personal credit card increased. It was a constant monthly stress. National Debt Relief has been very professional to work with and helped me to alleviate much of the guilt I have felt around the debt. Am grateful.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    My initial experience has been very very good. The true gentleman that I spoke with was very courteous and were very professional. Also they were very knowledgeable in your company and the presentation for sent it to me. Yes I would recommend anybody that problems to give you guys a call. Thank you very much.

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    Customer ServicePrice

    Reviewed April 13, 2018

    This company has taken a very stressful situation and made it bearable. They keep you apprised of everything they do. They, truly, have your best interest at heart. Have recommended them to several people. They called when they must but most of my communication is via email. Which is very convenient.

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    StaffProcessTransparency

    Reviewed April 13, 2018

    It has been liberating! I feel as though a great weight has been lifted from me. Prayers answered. I am so relieved and thankful for the staff who have communicated and worked with me to resolve my outstanding credit accounts. So far, just 4 months in, 2 of several accounts are being resolved. So glad that I put my trust in the process. I didn't know there was any hope for my debt relief without bankruptcy.

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    Customer ServiceStaffTransparency

    Reviewed April 13, 2018

    Good customer service and will answer any questions that you might have. They explained everything very well. They also offer great advice. I would recommend this to anyone that has too much debt and is having problems paying off.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    All interactions were friendly and professional making a difficult experience a little easier. All questions answered and fears addressed. Daniel ** was especially helpful and answered all calls with patience and friendly attitude. Glad I made the call. Would recommend to others.

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    Verified purchase

    Reviewed April 13, 2018

    This has been extremely easy to work for my debt relief. I have been struggling with this debt and I have become discouraged and depressed. Thanks for your assistance. I so appreciate the fact that I feel so much better.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    Speaking only in terms of the account setup: It took only three 10 minute phone calls to get everything set up, signed and completed. I was extremely frustrated with myself for putting this off so long. The customer service department was 100% understanding of my situation and reassured my hesitations throughout the initial inquiry. So far the service by National Debt Relief has been great.

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    Verified purchase

    Reviewed April 13, 2018

    Both my husband and I felt reassured and so supported throughout this difficult experience. Everything seemed straightforward and all of our questions and concerns were addressed thoroughly and clearly. We are so happy we came to this organization for help with our debt.

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    Staff

    Reviewed April 13, 2018

    In managing my debt the agent helped me work through several offers that came in from creditors at the same time while I was finishing final payments on a previous offer. She helped me figure out a way to accept these new offers without critically impacting my financial situation and still cover these debts and be done in a year. That is amazing to me! I am so happy I did this.

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    Staff

    Reviewed April 13, 2018

    I could feel the amount of stress coming off of my shoulders as I talked to Tee ** who was amazing and very helpful with all of my questions. I would recommend this to anyone who is struggling and trying to make end meet. Awesome!!

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    Customer ServiceStaff

    Reviewed April 13, 2018

    I received my welcome call this morning. I didn't catch the gentleman's name. He was friendly enough. I just couldn't keep up with how fast he was talking. I had to ask him to repeat things several times and in turn made the call last longer.

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    Customer Service

    Reviewed April 13, 2018

    I have had a very good experience with National Debt. Since I started I have gotten one debt paid off and another on getting settled. I have had no problems, had the best customer service and if I have questions about anything they answer them and give me results about my account if something is wrong. I thank National Debt for helping me with my debt.

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    StaffProcessTransparency

    Reviewed April 13, 2018

    Very professional experience. Empathetic and very knowledgeable and confident. The process was relatively straightforward and the advisor explained everything thoroughly and succinctly. I would definitely recommend NDR to others. They have excellent ratings with the BBB and are highly rated through other industry entities.

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    StaffTransparency

    Reviewed April 13, 2018

    What a fantastic team of experts to have on my side during a difficult time. Working with this company has been great. They explained everything in a way that was easily understood as well as being compassionate to my situation. Also prompt and helpful to any questions I have. Grateful for this service. Thank you all.

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    Customer ServiceTransparency

    Reviewed April 13, 2018

    Easy to use! Great customer service! I am looking forward to resolving my debts, slightly nervous as to how it’s explained and generally was worried about it affecting my credit, but have been reassured this is the right route! I had a rough time scheduling all the calls online but we got them to work out and am now en route to being debt free!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 13, 2018

    I am excited to be part of the NDR. Everyone was great kind and helpful. Everyone I dealt with explained to me in full all information. And I asked questions and got answers I need to know answered. Thank you so much for having this program available for prepped like me who have hardships. The women who walked me thru my welcome call was very informative. She treated me with great respect.

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    Staff

    Reviewed April 13, 2018

    The help I received was wonderful and kind with no expression of judgement. Their caring way has helped me with this difficult decision. I feel like I can contact you at any time and you will help me through whatever has come up.

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    StaffProcess

    Reviewed April 13, 2018

    My overall experience, thus far, has been, above and beyond, satisfactory. I'm very impressed by National Debt Relief's success, credibility, and competitive edge that they provide for their clients. I will highly recommend NDR's program to all my family and friends that are facing the exact financial struggles. My decision to enroll was a no-brainer after consulting with my Certified Debt Specialist, Alton **, because he perfectly, professionally, and ethically laid out the entirety of my options to eliminate my debt in the most effective way. He did a superb job walking me through the qualification process, and demonstrated first-rate business acumen. I am very grateful that I was able to connect with Mr. **, and excited to get the ball rolling with my debt relief program. Thank you.

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    Staff

    Reviewed April 13, 2018

    My experience with the representatives was very positive and understanding. Dwight was very thorough and courteous. I am looking forward to managing my debt with this support in place. I would refer others that need this assistance to the program.

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    Verified purchase

    Reviewed April 13, 2018

    So far NDR has gotten 3 of my accounts taken care of. I was actually served papers on 1 of my accts & the legal dept immediately took care of it. They continue to work with the creditors & have more accts in the works. I highly recommend working with this company if you feel like you're drowning & there's no way out.

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    Customer ServiceStaffProcess

    Reviewed April 13, 2018

    I have had such helpful, kind and courtesy of your representatives. Any time I call with a question or concern they all deserve a kudos for their customer relationship! 5 stars to all that have helped me through this process.

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    Staff

    Reviewed April 13, 2018

    Great service. I just joined and I’m seeing results already. Looking forward to more great service and results. My credit card debt got out of control due to medical expenses but I now can see a light at the end of the tunnel.

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    Staff

    Reviewed April 13, 2018

    Representatives were very helpful and informative. It's such a relief to have found National Debt Relief. I believe in the program and look forward to being debt free in 36 months. As a single mother it is important for me to be able to provide for my daughter.

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    Staff

    Reviewed April 13, 2018

    Your services are excellent and puts my mind at ease knowing your services will be helping me out. Everyone I've spoken to were very helpful and informative. I would highly recommend your services to friends and family members. I look forward to have an excellent turnout and be debt free. I'm hoping I can pay off our debt sooner than the expected timeframe.

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    StaffProcess

    Reviewed April 13, 2018

    They (James ** and Sherilyn) took whatever time was necessary to make sure I understood all aspects of the program completely. They were very professional and friendly. Based on their help, I would recommend this program to anyone suffering from debt.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    My decision to undergo the debt negotiation process was not taken lightly. I researched debt relief agencies and chose NDR due to their high BBB rating and AFCC accreditation. All staff with whom I dealt have been thoroughly knowledgeable and thoroughly helpful, always ready to answer all my questions and address all my concerns. NDR made me feel confident about my decision for debt resolution.

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    StaffProcess

    Reviewed April 13, 2018

    Jamie ** was great and helped me through this. Very professional. Made everything simple and easy to understand as it came to framing what I need to do in order to complete this process to get me out of debt. Very good.

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    Customer ServiceStaff

    Reviewed April 13, 2018

    Both customer service reps were friendly helpful and professional. If anyone mentions to me they need help with getting out of debt I would definitely recommend your company. It's nice to know if you have any questions you can always call or email and the help is there on your end for me the customer.

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    Customer ServiceProcess

    Reviewed April 13, 2018

    Fast and easy experience and one debt out of the way so grateful!! Customer service has been great! Love the ease of the program and look forward to rebuilding my credit with ndr! Thank you for this program!

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    Customer ServiceTransparency

    Reviewed April 13, 2018

    Great experience, prompt response and clear communication. Awesome customer service, they make sure you understand the process and know what to expect from it. They also, work with you and your schedule. They called you back when you are available and are on point and ready to answer any questions you might have.

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    Customer ServiceStaffProcess

    Reviewed April 13, 2018

    I looked up National Debt Relief and they were top rated for consolidating debts. I called them and one other company's rep but NDR's reps were the ones that actually made sense when they were talking to me about debt consolidation. So I enrolled with them and it was really easy. They made the process foolproof. And so far, they’ve settled a couple of my bills, not all of them yet, but I’m happy with what they’ve settled and what they’ve settled for.

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    Staff

    Reviewed April 12, 2018

    Friendly, professional and fast. No matter how deep in debt you may be they really go out of their way to give you the support you need to take back control of your finances. I will recommend National Debt Relief to anybody know who needs this service.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    My experience has been great. Very polite people I've spoke to and helpful. I'm so glad I made this call. I did not want to have to file bankruptcy. This will be a big relief for me. Now I can breathe easier.

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    Process

    Reviewed April 12, 2018

    My experience has been very positive in the process of working to become debt free! Both Paul's I worked with did a great job of making me feel comfortable in what I was doing and were, most importantly, honest and upfront with how this program works!

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    Customer ServiceStaffProcess

    Reviewed April 12, 2018

    Courteous. Not pushy. Responded in timely manner. Empathetic and compassionate. Easy application process. Quick responses. Easy online approval. Freddie was really great and answered all of our questions. Reassured us when we were hesitant. Easy to read emails. Good guidance about process.

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    Staff

    Reviewed April 12, 2018

    I felt very informed and helped with both individuals that I spoke with today! I am confident and put at ease in regards to the future of helping get relief towards my financial goals. It will be a bit of a process and I’m looking forward to completing the program!

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    StaffTransparency

    Reviewed April 12, 2018

    Dealing with George from the start was a real pleasure. He answered any and all question. As well as the account underwriter reviewer. They both went through the whole ordeal and explained anything I asked. I highly recommend National Debt Relief.

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    Customer ServiceTransparency

    Reviewed April 12, 2018

    All of this is kinda NEW to me, since I've never been in debt over my head like this in my life. I am glad that I found National Debt Relief. They have given me a way out of the hole I put myself in. They explained everything to me in detail as to how it works. How long of a time period I choose to pay the debt in full. How much my monthly payments are and when they're due. Helped in setting up a direct withdrawal from my bank account. Informed me of what their fee is and other charges.

    Now that I know my debt is being taken care of, I have less stress and I can relax a little. This was a WAKE UP CALL!!! I learned a good lesson from this and will NEVER MAKE THE MISTAKE AGAIN!!! All I can say is THANK YOU NATIONAL DEBT RELIEF for being there for me. As far as I'm concerned, no one knows about this. This is kinda personal and not something you let everybody know, you know what I mean??? Especially at my age!!! If my older brother and sister found out about this I would never hear the end of this!!!

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    Reviewed April 12, 2018

    To start with, everyone at National Debt Relief was easy to work with and a plan was set into place really quickly to get the help I badly needed. This was a last resort for me as I couldn't get a loan to just pay off credit card debts which was my first option. This solution will have an effect on my credit rating, I will lose the credit cards, however, when debts are finally paid off I can start again, move forward and try to reopen some cards and use credit cards more carefully and wisely. Before your debts get out of control call National Debt Relief for help and advice. This will never happen to me again.

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    StaffProcess

    Reviewed April 12, 2018

    Just started with NDR yesterday. While still not exactly sure how everything is going to work out. I can tell you my debt specialist Christal was very helpful while thoroughly explaining the process, all the steps involved, and what I will need to do to ensure that everything goes as smoothly as possible.

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    StaffProcess

    Reviewed April 12, 2018

    Myers was the consultant that helped me. He was very thorough, answered each one of my questions to full extent so I could understand how the process worked. Very detailed at describing the program and how it helped. Very polite and understanding of the financial hardship.

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    Verified purchase

    Reviewed April 12, 2018

    As promised, National Debt Relief settled a big credit debt amount that I have within 3 months! Not only that, the agreement offer was lowered way more than I expected! Since I signed up for National Debt Relief I have had financial and emotional relief! Thank you so much!

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    Customer ServiceStaff

    Reviewed April 12, 2018

    I've been enrolled in the program for six months and they have negotiated my first settlement. I'm excited about seeing progress. I will say that when I signed up, the rep made it sound as if I could call within a certain amount of time and stop a payment if I needed to but when I tried the other rep went into a long lecture and I felt so guilty that I told him, "Never mind." So I still don't know where to get the money to have my kid's dental work done.

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    Customer ServiceStaffProcess

    Reviewed April 12, 2018

    Carter **, he made me feel comfortable and talked to me like a real person. He let me speak and ask things that may be deemed redundant and took his time making sure I truly understood everything I was doing and agreeing to. He worked quickly and made me feel at ease. There truly isn’t a $ amount you can put on peace of mind. I am confident that my plan will work out and that I will be able to be finally responsible and face any issues I have with the support and patience I found through the customer service here. Thank you so much for being so thorough with your program and making this truly as easy as it can be.

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    StaffProcess

    Reviewed April 12, 2018

    The whole process was quick and easy. Every person I dealt with was polite and considerate. No complaints whatsoever. I only hope the process does not get more difficult as I proceed. I would recommend this to other people with similar debt problems.

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    StaffProcess

    Reviewed April 12, 2018

    So far I am extremely satisfied with the service I have received from National Debt Relief. Chris ** has been very knowledgeable and conveyed all information regarding the program to my satisfaction. I am experiencing peace of mind that I have not experienced in quite sometime. I feel I made the right decision in contracting with National Debt Relief.

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    StaffProcess

    Reviewed April 12, 2018

    The representatives that worked with me to get me signed up for National Debt Relief were knowledgeable, courteous and had plenty of patience for all the questions that I had. They also had empathy, which meant a lot to me because this was hard for me to do. I'm very happy with the program and the service that I have received.

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    Customer Service

    Reviewed April 12, 2018

    I reached out to NDR after years of struggling to get my debts paid off. Within 2 months I just got my first settlement. Very pleased with everything so far! The customer service has been great with everyone I have talked to and able to answer all of my questions.

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    Customer ServiceProcess

    Reviewed April 12, 2018

    I have nothing but good things to say about NDR. I have been enrolled for two months now and have already received my first settlement offer. Their customer service is top notch and always responds in a timely manner. I highly recommended this program to anyone in a financial hardship that wants to avoid bankruptcy.

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    StaffProcess

    Reviewed April 12, 2018

    Everyone was super friendly and knowledgeable and the process was super fast!! I would totally recommend to a friend and plan to do so soon. I can't wait to be debt free in the near future. Thanks again for your help!

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    StaffTransparency

    Reviewed April 12, 2018

    Overall, my experience with the initial intake representative and next my 'welcome' representative was overwhelmingly positive. Representatives were clear, helpful, and personable. Considering the nature of my contacting NDR, I would recommend the services to those in similar situations. The clear goal of this outcome will result in a debt-free future.

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    Customer ServiceProcessTransparency

    Reviewed April 12, 2018

    Getting started in the program was easy and convenient. Most of my communication with NDR was through email and forms were electronic which worked well for me. Phone calls are also an option if that is what you prefer. I am hopeful for resolving my debt situation.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 12, 2018

    It's been a pleasure talking to Valentine and Stephanie. The response was immediate. They both were very attentive, helpful, they explained everything thoroughly and answered all the questions we had. We had Great experience and hope this new program will help to ease our financial burden.

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2018

    Received a phone call to inform me of my first debt settlement agreement, the representative was very clear, precise and professional. I am very pleased with the service I received. She also congratulated me on my first step to being debt free.

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    Staff

    Reviewed April 12, 2018

    Everyone is so easy to deal with. They seem to enjoy their jobs and did not mind answering my questions. I am so glad to be a part of this team and for the help. I would highly recommend them to my friends. I look forward to graduating and getting this debt behind me.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Very detailed and very helpful. Answers all questions and really makes you feel good about what you are doing. They have a whole team to help you and it is awesome that they do everything for you. Very easy to get a hold of. Great communication.

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    ProcessTransparency

    Reviewed April 12, 2018

    We were very happy to work with Jonathan who explained the process exquisitely. We understood everything clearly and the steps were easy to follow. Thumbs up! Give that man a raise! After our conversation, we felt VERY relieved to hear that we would be saving $12,000! We should have come to you guys sooner.

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    StaffProcess

    Reviewed April 12, 2018

    National Debt Relief has been very understanding and accommodating during the debt consolidation process. They have genuinely made me feel as if my successful completion of the program is their primary goal, as opposed to their profit. I would definitely recommend them to someone in a similar situation to mine and in fact have already done so.

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    StaffProcess

    Reviewed April 12, 2018

    The debt specialist (Jason **) that helped me understand and apply for the debt consolidation program was very helpful, and professional. He made me feel at ease with this very important and scary decision. I just started the process, but now feel much better with my decision. Thank you!!

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2018

    Very kind and clear so far. Only a few discrepancies between sales and welcome call info. Young lady was clear and answered all my questions. Was aware of my concerns for the most part. Many Thanks to her. Will feel much more confident as we go on and I see that you are completely trustworthy.

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    Staff

    Reviewed April 12, 2018

    I had such a wonderful experience with the two representatives that I've worked with! Everyone was so helpful. I look forward to resolving my debt and working on a better and brighter future for my family. I am very thankful for your help.

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    StaffTransparency

    Reviewed April 12, 2018

    Tarama ** has been so kind to me. She has walked me through things you need know to help me. I am 76 years old, and I am not very good with computers. She also has been very patient with me. I could not ask to be treated any better with all this. She even said I can call any time I need help. Thank You.

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    Reviewed April 12, 2018

    Information pertaining to the fees should be provided at the very beginning of the application process; for example, the 21% fee which is included as part of the total debt. The client had to ask questions in order to obtain this information.

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    StaffTransparency

    Reviewed April 12, 2018

    Everything was explained very well to where I could understand it. Their personality was great. I would recommend this to other people. Thank you so much for your help. You made my day when you said you could help me.

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    Staff

    Reviewed April 12, 2018

    Everyone here is super friendly and professional. Anytime I have had a question they were able to assist me and they help assist you with a budget. I feel super confident in their ability to assist me. They provide you with all the information that you need.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Tee was wonderful. He was informative and caring. The follow up call was professional and informative. I could not be more relieved that I am handling my debt with National Debt Relief. Way to rock it for me Tee and Sheva!

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    Process

    Reviewed April 12, 2018

    After 3 months in the program, I am seeing results and it's being done! Already received 2 settlements and patiently waiting to get my credit score up. Thank you! Best decision I have made to get rid of my debt.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Once you sign up they will not negotiate in lowering the payments at all!!! I called after my car broke down and the person I was talking to was nice but when she talked to her supervisor regarding my situation, she came back on the line and related his message to me "you are on your own, you knew what you signed up for". I felt like I was punched in the gut. I called other companies exactly like NDR and they had lower payments that would fit into my budget. Since my car broke down I had to get another car. My car payments almost doubled. You need a reliable car to get to work and be able to make payments!! So not happy with the customer service or negotiation on debt amount to pay back!!

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    StaffProcess

    Reviewed April 12, 2018

    The program has been great so far. Very easy once you get all your affairs in order and get sent off then smooth sailing. My representative has been very helpful through this whole process. We will definitely be recommending this program to anyone we know that may need debt relief help.

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    Staff

    Reviewed April 12, 2018

    I feel that NDR has been very helpful and understanding of my situation and have helped me to get my problems resolved as quickly as possible. I would highly recommend them to individuals experiencing problems like I was having. Thanks.

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    StaffProcessTransparency

    Reviewed April 12, 2018

    Having struggled with debt for so long and being unable to keep up with my finances while managing my debt... I didn’t know what to do anymore! I didn’t want to file for bankruptcy and have that linger around with me for up to 7 to 10 years! So calling National Debt Relief felt like it was the best option for my financial needs! Ani my representative made me and my husband feel so much more confident with the choice we made and helped us start this journey for becoming debt free! She explained everything to us so we could better understand how the process works. I feel like a huge weight was lifted off our shoulders and now we can finally get back to a fresh new start!

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    Staff

    Reviewed April 12, 2018

    When choosing to relief my debt I was unsure of what direction to go. It's scary to get deep into debt and not know how to get out but the team at National Debt Relief went over and beyond to make me understand that I am not alone.

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    Reviewed April 12, 2018

    I would definitely recommend National Debt Relief to those struggling with debt. Not having to be on the hamster wheel of making payments and going nowhere has been a stress reliever and the ability to monitor progress has been great!

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    Staff

    Reviewed April 12, 2018

    National Debt Relief has saved me over 12 thousand dollars on just one of my creditors alone. I am so thankful for them. The hard work and dedication is unexplainable. You cannot go wrong with them! I can rest easy knowing that I have a team of people that really care working hard for me. Over 12 thousand saved on just one account. I am so thankful!

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    StaffTransparency

    Reviewed April 12, 2018

    Completion of the application process online was made very easily with the help of agent Salvatore **. He covered each item to my satisfaction. The set-up to electronically sign each page was easy. The follow-up verification by a validation woman (name?) was thorough especially the explanation of my security coverage through another firm. I am impressed with the ease of the application. Thank you all!

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    StaffProcess

    Reviewed April 12, 2018

    They made me feel comfortable and relaxed through the whole process. Everyone made sure I understood everything we were doing and how it was going to impact my credit by doing this. The people I dealt with are some of the nicest people I have dealt with. I asked a lot of questions and they had no problem answering them and making sure I understood everything.

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    Customer Service

    Reviewed April 12, 2018

    Excellent customer service provided. Felt comfortable speaking with them and in seeking Debt resolution. They were quick to take action and helpful along the way. Worked with me and answered questions I had regarding getting back on track. Would highly recommend their services.

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    Customer ServiceStaffProcess

    Reviewed April 12, 2018

    When I made the first call for the debt relief program, I was introduced to Edward. He was very thorough throughout the whole process. From the initial consultation and then the application process. And when I made the welcome call Frank was also thorough. They both made me feel at ease about my current situation.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    I Customer service was great. Marvin the man who set me up was patient. I look forward to getting my debt paid off and getting my credit score back up there. I am glad I got to be excited with your company.

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    StaffProcess

    Reviewed April 12, 2018

    The staff at National Debt Relief were extremely helpful in making this process simple to understand. They were straightforward and answered all the questions I had about the program. I am looking forward to working with them and getting myself out of debt and back on track.

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    StaffProcess

    Reviewed April 12, 2018

    Both Mercy and Vanessa were professional and very understanding with my dilemma. Everything was done above board and very thoroughly. I felt very comfortable in sharing my crisis and they answered each and every question. They were willing to go above and beyond to make sure I had a good understanding of the program.

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    StaffProcessTransparency

    Reviewed April 12, 2018

    My experience was pleasant and the process was easy. My rep explained everything in detail and made sure I understood what I was getting into. At first I was skeptical, but after careful consideration I knew it was the best move. I’m ready to finish this journey to being debt free!

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    Customer Service

    Reviewed April 12, 2018

    Great customer service and fast follow up. I have only been working with NDR for 2 months and they already settled my largest account! So happy and thankful. I would recommend NDR to anyone who is living paycheck to paycheck and can't keep up with their credit card bills.

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    Customer Service

    Reviewed April 12, 2018

    Y'all treat me like family. I really appreciate my experience. Y'all answer all of my questions with clearly and best info. Y'all had I feel like I got best program to clear out bad debt people to help build their credit back up.

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    Staff

    Reviewed April 12, 2018

    Our experience was pleasant with understanding of our situations and the reassurance that we are doing the right thing to get back on track and bring our credit score up. What an amazing staff and program. Thank you for this opportunity.

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    Transparency

    Reviewed April 12, 2018

    I have been very happy with NDR. They have resolved several accounts for much less than what was owed. There are fees connected with each settlement, but you are still paying less than what was owed. They seem to care and explain things well.

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    Staff

    Reviewed April 12, 2018

    Really comfortable to talk to them. Jeff was really humble and nice to me. He went with me every other step slowly and make sure I was understand. You guys are really doing good job. I believe next time I am getting same service good job.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Very professional and knowledgeable customer service representatives. They were able to answer every of my questions and asked if I had additional questions from time-to-time during the initial conversations. I believe I am in good hands to resolve my financial debt and will be debt free soon.

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    Process

    Reviewed April 12, 2018

    I am happy so far with this program. I appreciate all the information I have of the creditors that are willing to negotiate. It's a relief to know everything is coming together. I just hope all continues to go well. I wish I had additional funds to deposit, but I do everything alone, therefore it's a bit complicated but I'm keeping my faith. Thank you all very much for your assistance with this.

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    StaffProcessTransparency

    Reviewed April 12, 2018

    National Debt Relief was very patient with us and explained the program thoroughly. All information was truthful and accurate. Since we had so many questions our rep and other service team members made sure we understood and felt comfortable in order to make an informed decision.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Freddy ** was very friendly and actually sounded happy to be at work and helping me. He was informative and he made the process less painstaking than you usually find when communicating on the phone. Others could learn from him 'cause he ate his wheats this morning.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    I would definitely recommend National Debt Relief to anybody who has significant debt. Not only are they friendly but they are willing to answer any and all questions. Taking this step was a great decision to myself debt free. All steps were clearly laid out in both the consultation and the welcome call. I feel as though a weight has been lifted off my shoulders.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    Everyone I spoke with was very knowledgeable and helpful... They answered all my questions and I was never rushed. I would recommend anyone that is having issues with debt and find their selves in this position that they give NDR a call even if it's just to get info... Thank you all very much.

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    Customer ServiceStaff

    Reviewed April 12, 2018

    I am very satisfied that one of my debts has been settled for such a small fraction of the amount owed. I am hoping that the others will be resolved with similar results. Each time I have called in, the customer service reps have been very knowledgeable and polite.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 12, 2018

    I was up to my neck in credit cards and I was going nowhere. Then, somebody recommended National Debt Relief to me. We talked to them and the program has been going beautifully. Right now, I’m down to 5 from the seven credit cards I owed and two has been completed. Anytime I call my negotiator, he is there for me and he answers my questions. They all call and if I don’t know, the negotiator would always sit and explain to me step-by-step. I didn’t know how the money situation worked out but the negotiator told me how it went. I have the amount of money and NDR pays the credit company an amount of money but by the time they paid, I would already be getting an amount of money. Then, NDR will start working on another company.

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    Customer Service

    Reviewed April 11, 2018

    This was the fastest, reliable, friendly and reassuring company I've ever deal with!!I Am very grateful for all the quick and detailed information I needed to hear to answer all my financial worries!!I And very glad I called. Thank you so much!! Awesome!!! Just awesome!?

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    Staff

    Reviewed April 11, 2018

    Since my experience is just beginning, all I can say, is the people I have dealt with are amazing!! The reason I chose them and I looked them up online, I’m a big fan of BBB and their rating was outstanding, I have no regrets and look forward to working with these outstanding people!!!

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    StaffTransparency

    Reviewed April 11, 2018

    Excellent from start to finish. Both ladies I spoke with were very kind and professional. Very understanding and nonjudgmental. I was very impressed with all aspects and everything was explained more than once to me and asking questions was encouraged. Very open and above board.

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    Staff

    Reviewed April 11, 2018

    They were very helpful and nice. I would tell all my friends to call them if they need help like I did. They helped me with the computer as I only play games on it so I don't know much about this and they were very patience with me.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Amanda was an excellent agent. She took the time to explain things to us that we didn't understand. We received more information from Amanda than we had on all of our previous calls put together. She took the time to get accurate information. She explained why she needed each piece of information. She was very helpful, informative and reassuring. She made us confident in knowing that Debt Relief would help us. After the interaction with Amanda, we will highly recommend National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    I had a very good person to walk me through this process. His name is Darrin, he kept me informed all the way. He explain it very well. He called me at least once a week to see where I was in my decision to do debt relief program.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Every time I call any of the team members, I always have a fabulous experience. Everyone is so nice and helpful! I'm so glad to be debit free in about 10 months! Things got very tough due to many situations and without NDR I would not be in my own home within two years. :)

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    Customer Service

    Reviewed April 11, 2018

    My experience was excellent. All persons were very personal and willing to help and really understood my situation. I was totally confident in my decision to move forward to take care of my debt. I’d like to thank Jonathan and Christopher in helping me feel this way. Jonathan told me Christopher would be calling me to finalize my request at a certain time. I waited awhile before a staff member reached out to me and assured me that Christopher would be calling shortly as he was finishing another call. This is truly customer service st it’s best. Thank you.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    So far, they have been spot on either what they say. Communication has been great. Two claims has been settled and they are working with me on the payments. I started off as a wreck worrying about how I was going to make payments on my bills. I’m no longer worried.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    I recently joined NDR. As a very new client, I can only say, so far, I am so completely satisfied with my experience. The people I have spoken to on the telephone have been above and beyond kind, compassionate and helpful. My communication by e-mail has been equally satisfying. I would definitely recommend NDR to my family and friends.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    Jason ** explain everything to me so that I would understand what was going to happen. Jason went over the contract section by section. When I made the welcome call (sorry can't remember who I talked to) also explained everything very well so that I understood everything.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Anyone that I have ever spoken with at NDR has been very helpful and knowledgeable about my account! The customer service reps are enthusiastic and so willing to answer any and all of my questions, they have taken what is a very stressful situation, and made it much easier to deal with!

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    Reviewed April 11, 2018

    This has been the best experience and I wish I would have done it sooner. I feel like a giant weight has been lifted off of me and I have settled three accounts in less than six weeks. It was easy to enroll and get started. Now I just sit back and wait for settlement offers.

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    Process

    Reviewed April 11, 2018

    Both Edwin and Nicole made it very easy to understand the procedures and process for setting up and maintaining a successful account. It may not be easy, but it should make a great deal of difference for our financial future.

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    StaffProcess

    Reviewed April 11, 2018

    All my question were answered and I was made to feel like I Was not the only one going thru this and with that it put me more at ease to go thru with this process. Joel ** was very patient with me and all my questions and fears.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    When initiating the process, Representative was very professional, efficient and effective with the explanation of the service provided. All matters of the program were very well explained. Any questions I had were answered. In addition, the debt relief process had a very user-friendly approach allowing me to understand my responsibilities completely.

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    StaffProcess

    Reviewed April 11, 2018

    I had a great experience with Alexa ** setting this all up. She is both friendly and helpful... and patient. She is a real treasure. My welcome was handled by David **. He too was very good and made me feel good and confident about this whole process. Both were very thorough and answered all my questions. I am feeling so relieved. Thank you!

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    Staff

    Reviewed April 11, 2018

    NDR helps me sleep at night. We know that our debt is no longer growing and we are shrinking it with every passing day. They do all the work and lay out the options for us, and they’ll wait until we are completely comfortable until they make the final decision. I wish I had done this right when the trouble started. They relieved the pressure off my family.

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    Customer ServiceTransparency

    Reviewed April 11, 2018

    Great Customer service. Very thorough on explanations. All information was given in great detail. Information that was needed such as fax number/email was given. Email with needed documents was sent in a timely manner. It is obvious that communication between the creditors and this company is being conducted to my benefit.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Both Brandy and Cheryl were very informative. Both answered any question I had, and would stop frequently if I had any questions. I would highly recommend National Debt Relief to my friends and family. National Debt Relief was very quick to call me back, and kept me informed about what was happening.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Easy to understand credit counselor. Very good customer service and helpful counselor. I will recommend to others in debt. Looking forward to getting out of debt. I hope the creditors are able to negotiate in a timely manner. I can only hope others will be responsible and get out of debt that I influence. I should of called sooner, but life happens. That is the problem as I have no time to work this.

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    StaffProcess

    Reviewed April 11, 2018

    I was nervous but felt Angel was very nice. It's hard to tell someone you do not know the most embarrassing thing that is going on in your life. Took a long time. Wish the process had have been faster but I'm good.

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    Staff

    Reviewed April 11, 2018

    Whenever NDR said they were going to do something, they did exactly what they said they would do. In other words, I trust the company. Whenever I talk to a representative, they are always very polite. I would recommend this company to a friend.

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    Staff

    Reviewed April 11, 2018

    We appreciate the support and ease of setting up an approval and an account to help our family achieve a better financial future. Thank you for your kindness. The team was very knowledgeable and informative, answering all of our questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    Very professional, and helpful. Very punctual In returning my call, and were able to work with me on times that I was available. They were also very information savvy, really knew how to explain the process in a way I understand.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    Program explained in friendly and professional manner. All my questions regarding program were answered. Given resource information regarding creditor follow up. No concerns at this time. I do have concerns regarding legal repercussions from my creditors. This part of the equation worries me.

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    StaffProcess

    Reviewed April 11, 2018

    Each person I have talked to has been very friendly and very helpful through a difficult time. Both people I have talked to has helped make this process as pain free as possible for me. After enrolling, it feels like a weight has been lifted off of my shoulders. I am so thankful to have contacted National Debt Relief and use them. I would recommend them to anyone who is looking for a debt relief program!

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    StaffProcessTransparency

    Reviewed April 11, 2018

    Each person on your team has been informative, kind and encouraging. They have been patient with me while answering my questions. The team is friendly and explained the program in a manner that I understood. I think they will be available to assist and guide through this program.

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    Reviewed April 11, 2018

    Excellent service and pretty quick at resolving debts. I couldn't be happier with the service I have received over the past 6 months. I feel they will have all my debts resolved in the very near future and I am extremely excited and looking forward to being debt free.

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    Staff

    Reviewed April 11, 2018

    I can’t say enough how helpful and professional everyone was. It was hard to ask for help but they understood my situation and made me feel like I wasn’t alone. Great service and great people. Thank you for all the advice and simple processes!

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    Customer ServiceStaff

    Reviewed April 11, 2018

    Both of the contact people I visited with were very friendly & described everything to me completely. I would hesitate to pass on this information to anyone that needed assistance. I finally feel I'm going to get out of debt & not fear every phone call I get that I don't recognize the number.

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    Customer ServiceStaffProcess

    Reviewed April 11, 2018

    I have to admit I am nervous about beginning this process... It seems to be a hard step to let go of making regular payments to creditors so that the money can be better utilized. That said, the persons that I have dealt with thus far have been knowledgeable, personable, and friendly, not to mention almost overly concerned that I understand the aspects of this service, both positive AND negative (i.e., credit score drop, etc.). I am also pleased with the way they handle questions, of which I somehow keep finding more to ask - they have been ready with an answer each time. So far so good... The people at NDR have made me feel better about what is maybe not the best option if you ask a financial expert, but it is in fact the only one open to me. We will see where this journey takes me.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    Went into the program 16 months ago. During that time I have had nothing but excellent customer service and experience from this company. In this short time they have resolved over 60% of my debt (started at over 50K). Paid much less than what I was going to owe. Average savings was over half what I owed and it has been a great help for me and my family. I cannot say enough great things about this company. I was even served by a creditor, contact NDR and they took care of everything within two weeks. Constant communication with updates and the client portal is great. This program is a godsend. Thank you so much for the relief you have provided my family and a way to get out of debt.

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    StaffProcess

    Reviewed April 11, 2018

    Ariana was so nice and patient. She was amazing at getting this debt free journey started. She was so hopeful and so knowledgeable. I’m looking forward to getting this started. I was very happy I chose this place. I would definitely recommend this program to others.

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    Reviewed April 11, 2018

    My experience with this company has been nothing but positive so far. They are helping get me back on track with my finances. All of my questions have been answered in a timely manner. They have been great with setting me up with a good plan that is reasonable and easy to maintain.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    Your personnel are very knowledgeable & professional & thoroughly explained all aspects of the program that I signed up for. I am greatly relieved to know that my debt resolution is in good hands, & I can't thank you enough for helping my wife & I see the light at the end of the tunnel!

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    StaffProcess

    Reviewed April 11, 2018

    Gary ** was top notch and help me feel very comfortable with my decision to move forward with the program. I felt he was extremely knowledgeable and easy to to talk to. I am glad that I chose NDR to help me get back on track!

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    Reviewed April 11, 2018

    The experience was great. I have nothing bad to say with this. Any of that ask me I would recommend them to do As I did if they were in the same situation as I am. I look forward to doing what is best for me.

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    Staff

    Reviewed April 11, 2018

    Alex was my credit specialist and he made everything extremely easy. Being in debt is a scary thing, but I felt like I was being listened to, and my concerns were addressed in a way that I completely understood. Overall, my situation was made a lot better by calling National Debt Relief and I will be out of debt in 2-4 years instead of 12-15 years.

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    StaffTransparency

    Reviewed April 11, 2018

    Thank you for everything you did for me. The associates were very courteous and explained everything in detail and ask if I understood. They made me feel better about life, mostly because there is an end to my issues. Garrett was very informative about how to save money and a couple other things I have going on that has been on my mind on how to save more money on utility problem I am going to tackle today.

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    Process

    Reviewed April 11, 2018

    The process went smoothly and I’m feeling less stressed out about everything. I have a great understanding about the process and how it would work. I’m grateful and thankful with everything and looking forward to working with National Debt Relief.

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    Reviewed April 11, 2018

    I'm very happy now that I can trust your company to work for me and finally to be debt free. Hoping continued success and support. Thank you. My problems with debt was a never ending thing. I am really struggling but I have faith things will work out. And all I want is my credit card debt to be gone... and I'm happy to see it's coming along nicely. Thanks.

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    Customer Service

    Reviewed April 11, 2018

    We have settled with 2 creditors. With accepting your offer I have saved more money to pay the other creditors. I am happy that I decided to call National Debt Relief. I look forward to being debt free. I have 18 more creditors to bargain with and I hope you can get better deals with these creditors.

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    Customer ServiceStaff

    Reviewed April 11, 2018

    All the representatives I had an opportunity to speak with was friendly and courtesy and willing to assist. They left several messages, sent emails to make sure I completed my document, my welcome call was knowledgeable. Overall great experience. Signing the document online was convenient and easy.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    The representatives explained the information in great detail to where I understood it to the “T”. If there was a question I asked the reps answered quickly and very detailed. The service was prompt, when I submitted a inquiry I received a call within minutes asking to help me.

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    StaffProcess

    Reviewed April 11, 2018

    I understand that you have rules, but they need to be flexible. I wanted to keep my bank card out of the program. I fought to keep it out. Otherwise your process is quite thorough. Drew was very patient with me.

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    Staff

    Reviewed April 11, 2018

    Patience is paying off. At the very beginning they told me to be patient and everything would work out. After several months of making regular payments, it's finally really starting to pay off. Dents are getting paid and my credit score is starting to improve. Their negotiating team does fantastic work. Every account was settled for less than 50%.

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    Customer Service

    Reviewed April 11, 2018

    I contact Natl. Debt last night on computer which within few minutes they called me. The response time was incredible with Sai ** was wonderful on giving me information and getting me approved. The overall customer experience was A+ and I’m happy.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Courteous, understanding, sympathizing and professional mannerisms. Material and options explained very well. Asked questions to see if I understood the material. Good communication skills were apparent. Explanations were easy to understand and grasp regarding calculations of payments and fees involved.

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    Verified purchase

    Reviewed April 11, 2018

    After today knowing one of my debts has been taken care of I feel overly relieved. I got all my questions answered and other questions that weren't related were answered in a quick fashion as well. The only reason I give this review a 3 stars instead of a 4 or 5 is because this is the only good experience I've had. Other offers to resolved my debt haven't been very good as they've asked for 3-4 large payments of anywhere between $800-$1200. I can't handle those kind of payments or else I wouldn't have done this Debt Relief Program.

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    Process

    Reviewed April 11, 2018

    I struggled so long because I had always paid my bills. A family member did not honor commitments I cosigned for and I ended up covering those commitments with credit cards. A horrible choice. I can now breathe and within a couple more years I will be free of debt. Thank you NDR for this. A simple straightforward process.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2018

    My wife and I been through some hard times recently and needed a debt solution that did not include bankruptcy. While very hesitant at first National Debt Relief has been great. They really seem to care and want to help. Their communication is honest and straightforward. The program is set up to get you out of debt in the shortest time possible. The best part is that it is your money the whole time, they don't get paid until they settle a debt for you. What have you got to lose!

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    StaffProcess

    Reviewed April 11, 2018

    Christopher was incredible to work with! He has been nothing but patient and understanding throughout the entire process. He has made every step seamless and worked with me and my crazy work schedule to get everything completed in a timely manner.

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    Process

    Reviewed April 11, 2018

    My experience with National Debt Relief left me feeling a sense of relief I have been waiting for. I am glad I chose them to aid in my debt relief process. Their program covers the process entirely with quality information. I would recommend them to anyone whom has struggled with debt.

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    Staff

    Reviewed April 11, 2018

    My financial situation was thoroughly examined and a workable solution for debt relief was designed. The staff were excellent in presenting and explaining the process and terms and conditions of the program. By the completion of the enrollment process, I felt personally relieved that I had finally taken this step. Would highly recommend the program to others.

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    StaffTransparency

    Reviewed April 11, 2018

    Well trained and nice to work with. Thanks. They explained and answered every questions and concerns in a professional manner. I would recommend this service to anybody who needs help getting out of debt. Hope everything works out for me. Thanks again.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2018

    Karen and Maryam were so great in taking the time to explain everything to me and answer any and all questions that I had. The gentleman I spoke with in underwriting was also really great but I cannot remember his name!

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    Staff

    Reviewed April 11, 2018

    Enough info not to worry about if National Debt Relief can really help me get out of debt. I feel skeptical just because I feel there’s a slight chance my creditors won’t accept any offers given to them. The specialist I did talk to made me feel okay to go with the program so hopefully everything goes well.

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    Staff

    Reviewed April 11, 2018

    This is my first time getting financial assistance like this and I assure you that the people that I worked with made it a breeze. They were very comforting and made me feel confident about my decision to get assistance.

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    StaffProcess

    Reviewed April 11, 2018

    Diana ** was very helpful in explaining the program to me and was very patient in answering all my questions. She made sure I was comfortable and that this program will work for me. All my worries are put at ease. The follow up was very quick.

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    StaffProcessTransparency

    Reviewed April 11, 2018

    The entire experience was wonderful and made me feel so better that I can get control of my life and my finances again. Very informative and friendly process. I would highly recommend this program to anyone. Everything was explained in great detail and made sense.

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    Process

    Reviewed April 11, 2018

    Our bills were too big and we needed some assistance. And National Debt Relief seemed to be the one that was going to be helpful the most. So far, the program has worked very well. One bill has been paid off and the other one isn’t due to be paid off in a few months. We still have a couple more bills yet, but we’re good to go. Working with National Debt Relief has been good so far.

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    StaffProcess

    Reviewed April 10, 2018

    I was really nervous about talking to someone at NDR because I didn't know anything about them but Daniel made it really easy. He went over everything about the program with me & answered all my questions. I would definitely recommend NDR to friends & family.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Your response was very active and possibility. You are very friendly and help me through the application. I would recommend you to my family and friends who in the same switch I am in. I am very please to be working you.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    The customer service reps were very professional, informative, and thorough. Ms. ** explained each process very thoroughly and offered suggestions on how to address our debtors. We were pleased with the information she provided and the time she took to explain in great detail.

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    Verified purchase

    Reviewed April 10, 2018

    I was very pleased with info given to me and I am excited to start. Also it's a big relieve of stress. I have battles trying to fix my debt my self and realised this is best option. I will be recommending to anyone.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    The welcome call went well. The people who have helped me so far have been very helpful and easy to work with. I look forward to completing the program and becoming debt free and perusing my goals in the future.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    I recently started, and so far so good. Everyone has been very helpful in answering any questions I have and have let me know all the information ahead of time, hopefully the rest of the experience is the same as the initial experience.

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    Process

    Reviewed April 10, 2018

    I have just begun the process but have been treated with respect thus far through this very tough decision and process. My experience to date has been satisfactory. I have been given the truth about my situation and was able to make an informed decision.

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    StaffTransparency

    Reviewed April 10, 2018

    My initial experience with National Debt Relief has been positive, and surprisingly easy, and their staff has been professional and transparent in working with me and my situation, and hopefully that will continue to be the case as I move along and work with them.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    Mona was not only professional. She was patient and answered all my questions. I am very happy with my treatment I received. This has been a painless experience. Thank you so much for helping me. Will tell everyone I no to call.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    I contacted Joseph to see if your Co could help me, he was very patient and explained everything so that I understood the entire process completely. I was transferred to Amanda in the welcome department and she was also patient and explained the process. Both Joseph and Amanda made sure all information was correct. I appreciated the help they gave me. Many thanks!

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    Staff

    Reviewed April 10, 2018

    Gary was very helpful in answering all our questions and in a timely manner. He made it very simple and stress free. Looking forward to paying off the debt. Would recommend to a friend. The welcoming crew was also very helpful.

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    Customer ServiceStaff

    Reviewed April 10, 2018

    The person that helped me over the phone was not only extremely helpful, she was very detail orientated. She helped me figure out a responsible and money saving plan that fit my needs. Everyone I've talked to has been pleasant, helpful and knowledgeable.

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    Staff

    Reviewed April 10, 2018

    It was so nice to know that debt relief associates were kind and straightforward with my situation. I've never thought consolidating my debt was thus easy. In the near future I will now control my own destiny and ensure that I myself will no longer have to work hard just to pay off my debt. I will enjoy more time with my family and make sure we are making a lot of memories together. Thank you Danny. You've have been so helpful.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 10, 2018

    Working with Diana ** and Alesia (sp?) from the Client Success Team was very easy. I was scared when I first called and they both assured me I was taking a step in the right direction to becoming debt free. They both explained the program clearly to me and if I could rate more than 5 stars, I certainly would! Thank you so much!

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    Verified purchase

    Reviewed April 10, 2018

    Perhaps too many documents to be signed --- felt like I was signing my life away and I still have one or two left to sign as I had to leave EMail. I was on my apartment's desktop and someone came in who had to have access to computer right away.

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    Staff

    Reviewed April 10, 2018

    The service was great. My only complaint is that when they go over all of the documents, the representatives are very long winded. They tell you it will take 10-15 minutes but it's usually more like 30-45.

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    StaffProcessTransparency

    Reviewed April 10, 2018

    This was as painless as possible. Christopher was very helpful and kind. It seems like he really cared about me and my family. He helped me through the entire process and explained everything thoroughly. I would recommend this process and team to anyone needed assistance.

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    Customer ServiceStaffProcess

    Reviewed April 10, 2018

    Thus far I am very happy with the customer service I have experienced. Sam ** and Victoria were both very friendly and professional. They made this process very easy to understand and answered all my questions and concerns. I am very happy to have found this company and am looking forward to succeeding with their help! Thank you!

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    Customer ServiceStaffProcess

    Reviewed April 10, 2018

    I have nothing but great things to say about the representatives that assisted me with this program. They were kind, patient and took the time to answer any questions I had. I was to feel comfortable in an uncomfortable situation as nobody wants to find themselves in this position. Thank you to everyone who assisted me and especially to Vanessa for the time she took with me and the kindness showed to me.

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    Staff

    Reviewed April 10, 2018

    Excellent service, Arthur was a pleasure to work with. Karen as well. They both made a very stressful experience as pleasant as it could be made. So far, from my experience I would recommend NDR to a friend or family member.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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