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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 185 Reviews 36435 - 36635
    Verified purchase
    StaffProcess

    Reviewed April 18, 2018

    Everyone we have encountered at National Debt Relief has been professional but especially James **. He answered all of our questions when we started and continues to be responsive whenever we have a question. I have been very impressed at the settlements they have made and I feel this program is well worth pursuing if you want to finally get a handle on your debt.

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    PriceStaffProcess

    Reviewed April 18, 2018

    I enjoyed a wonderful experience getting set up with NDR. Everyone I spoke with was very helpful and informative in explaining the process to assist me in becoming debt free. Me and my look forward to enjoying a life without worries of paying high interest cost.

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    Staff

    Reviewed April 18, 2018

    The experience I have so far is very good. The representative is professional and informative. The information I have received so far is helpful in resolved my debt. With this information given am confident I will get the help I need to be debt free.

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    Staff

    Reviewed April 18, 2018

    I believe I just got my life back! I hope this works out for the better. Andrew was very knowledgeable and keen. I would recommend this company to anybody that is trying to have financial freedom. Great Jobs Guys on reassuring me that no matter the amount and the great reputation, you're here for me. And for that I'm eternally grateful.

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    Customer ServiceStaffProcess

    Reviewed April 18, 2018

    Knowledgeable, congenial, and enthusiastic even to answer questions. Very concerned of my understanding of all details about how the program works and how it's paid for. She had no difficulty making me understand. There would be no questions that would go unanswered. Made sure legal counsel was paid for always at my disposal.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Mr. Lewis ** was awesome. When I finally got the courage to call he made me feel at ease and reassured me through the whole process. He was very knowledgeable and went above and beyond to help me with my mound of debt. I am so thankful for NDR.

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    Staff

    Reviewed April 18, 2018

    Wonderful so far!!! Dave ** has been amazing in answering my many many questions. He went out of his way to make a very embarrassing situation quite calming. Thank you all for allowing me to sleep! The gentleman I spoke with in the 2nd step was also amazing and patient with me. You have no idea the relief my husband and I are feeling after a very rough time in our lives. Thank you all again!

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    StaffTransparency

    Reviewed April 18, 2018

    Had a good experience so far. Service was informative and helpful. Jalena was very patient with me. I was horrified just thinking using the computer. I feel somewhat comfortable now. She explained to me in a way I could understand. I will rate her with a five star.

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    Process

    Reviewed April 18, 2018

    I was very relieved to hear from Carmelo that I was able to get help from this program. I was very overwhelmed and scared and didn't know where to turn until I went online and enquired. I'm concerned about the local issues regarding legal pursuit but this is the best decision for me because I couldn't afford to pay every creditor otherwise. Grateful and excited, thank you.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Matthew and Christina have delivered a fantastic service to me. Their customer service skills are the most. They were very patient with me in assisting me surfacing and completing the forms online which is my weakness. They very knowledgeable of the services offered by the company. They have listen to my questions and had informed me fully. It was a great experience.

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    Verified purchase
    Staff

    Reviewed April 18, 2018

    Spoke to Edward **. He brought so much calm to my situation right from the start. After a day and a half I began to relax for the first time in months. Great Staff. Thank You so much for your help. If you need help with too much debt... I highly recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed April 18, 2018

    Great job. Looking forward to more success. In the time I have been with National Debt Relief it has been terrific. It is going to be a great relief to me and my wife to get this behind us as soon as we can. I will definitely tell everyone about my experience with your Company.

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    Verified purchase

    Reviewed April 18, 2018

    My experience with NDR was bad. That is not to say that they will be helpful to someone else. But I was paying all my bills on time. NDR wanted all of my debt to be basically in collections before they would help me. Which is not OK. They told me not to pay any of my bills & not to speak with debtors. Now my credit is in the toilet & I have fired NDR. I can do better than this myself. If you just talk to your debtors, you probably can too.

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    StaffProcess

    Reviewed April 18, 2018

    The agents were patient and thorough. They went over every detail and paused for any questions I may have had. This is a nerve-racking process but they made me feel more comfortable and confident in my decision to do it.

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    Staff

    Reviewed April 18, 2018

    Your employee Max ** guided me through the understanding and signing process with accuracy, patience and professionalism. Excellent employee. Your female employee (didn't write down her name) that helped me with the Welcome Call was patient, knowledgeable, and professional. Excellent employee. Your supervisors and managers should be proud to have these two employees working for your organization.

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    Staff

    Reviewed April 18, 2018

    The staff were very empathetic and easy to talk to. William made me feel like a person not just a number. I’m going through a tough tough time and I need some support. I’ve received support as well as a listen ear from staff.

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    Customer Service

    Reviewed April 18, 2018

    I find that National Debt Relief is always on top of my situations. If anything arises and I call them they get on it instantly and give me a sense of relief that they are handling it. I highly recommend them!

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    Customer ServiceStaff

    Reviewed April 18, 2018

    the customer service I've received in just the 48 hours has been amazing. Both my customer account rep and my welcome call rep were extremely helpful in assisting me with any questions and/or concerns that I had. Great job so far!

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    Staff

    Reviewed April 18, 2018

    They have made it easy and less stressful now that I have reached out for assistance from them to assist me in finally getting rid of my debt. The representatives were super friendly and very knowledgeable. I am finally feeling like I am on the right track to becoming debt free.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Everybody was very friendly and helpful. Any worries I had they helped call those and reassure me that you guys will be there every step of the way. I am very grateful and can't wait until I am debt free!

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    Verified purchase

    Reviewed April 18, 2018

    Helped me get a loan through Liberty Lending and had all of my debt to credit card companies settled in about 24 hours! I couldn’t believe how quickly they got things done once they had the money on hand to negotiate with. I would highly recommend National Debt Relief if you need help getting out of your current debt!

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    Verified purchase

    Reviewed April 18, 2018

    This company has been really great with working with me and helping me get out of debt. When I was out on maternity leave, they lowered my payments for me and helped me catch up after I went back to work.

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    Staff

    Reviewed April 18, 2018

    I have been treated wonderful and everybody knows all the answers and it is very helpful. I would recommend you to my friends. I think you have worked very hard and very fast on my case and I am very pleased. I hope to be debt free in a couple of years.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 18, 2018

    Everyone has been super helpful and has answered any questions I had. Process was easy getting set up and was an overall easy process. Joe was amazing to work with in the beginning and the welcome call was great information and very well explained. Looking forward to working with your company to get my debt resolved.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2018

    Thank you for a very easy, informative and pleasant experience on a matter that can be very taxing and overwhelming, finances. I greatly appreciate the service and the help you provided. My welcome call was just as great as my first call to get started, I was thankful for both of the representatives I spoke with, they made this whole process bearable and I am smiling knowing I have an end date for the revolving credit cards. Thank you sincerely, have a great day.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 18, 2018

    My personal finances are always a touchy subject for me. I felt very comfortable speaking with the two representatives that handled my call. They are willing to really work with you around your work schedule and explain the details clearly. I really appreciate the patience and the effort they put forward. I'm very excited about the program!

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    Verified purchase
    StaffProcess

    Reviewed April 18, 2018

    Easy to understand, friendly when explaining all the details including the whole process, very helpful with any questions I had about any of the details being discussed on the account and the way everything is done, and very helpful on understanding what all the paperwork consist of.

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    Verified purchase
    StaffProcess

    Reviewed April 18, 2018

    Jonathan ** made this process very easy very professional. My coworker Crystal recommended using this company to get out of credit card debt so I am looking forward to the next couple of years to flyby to be debt-free. Thank you.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed April 18, 2018

    So far we have settled one debt for much less than the amount owed was. I am very impressed and cannot wait to see what my other offers will be. Thank you, National Debt Relief, for all of your hard work and great communication.

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    Verified purchase
    Customer ServiceProcess

    Reviewed April 18, 2018

    I have already recommended this company to a friend and they were also able to help her. National Debt Relief has also been very helpful to me, the process is always smooth and easy whenever a settlement offer is agreed upon. Thank you National Debt Relief for the great customer service and the +1 experience!!

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    StaffTransparency

    Reviewed April 18, 2018

    Everyone I have spoken with have been great! They are always encouraging & helpful every time we have spoken. They have gotten 2 of my accounts resolved & I only have 1 left. They are the best! They have always kept me up to date on everything.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Everyone here so far has been very friendly and helpful. Usually I can’t stand talking to people over the phone but these people don’t harass you or pressure you, they just inform and are very respectful. Thank you to National Debt Relief. I’m just starting my program now and I hope it goes well!

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    Verified purchase

    Reviewed April 18, 2018

    We received our first settlement offer within the first 3 months of our first payment installment and it was a great offer. It was handled quickly and professionally. At first I was cautiously optimistic, but now it seems this service will be very beneficial to us. I can't wait to pay off our first settlement offer.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2018

    The first time I called up for their service 2 years ago, I knew I will be on the right track. Customer service assistants are very helpful, made me feel secured and comfortable. They provide knowledgeable information and keep me updated on the status of my account. Overall, excellent service provider!

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    Verified purchase
    Price

    Reviewed April 18, 2018

    My experience was very good. Almost seamless... had to send affidavits a couple times, but all in all, very pleased. Partnering with a lender to pay off balances was great to hear. It's high interest, but I still think it's a great thing.

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    Verified purchase
    Customer Service

    Reviewed April 18, 2018

    Terms are flexible and very good customer service, very satisfied with the program. Will recommend to other persons almost a year into the program and so far the terms of settlement with creditors are great, and almost debt free in a couple of months.

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    Verified purchase
    StaffProcess

    Reviewed April 18, 2018

    Mark and Dave were very informative while smoothly guiding me through taking the necessary steps toward my debt relief. Both gentleman went above & beyond to achieve my personal understanding of the program along with my satisfaction as a customer. I will be recommending NDR to all!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 18, 2018

    One down. So excited. Still have more to go but getting there slowly is much better than not at all. I am so glad I found them. Someone is always there to answer my questions. They make you feel like part of the family, not needy or poor. Very nice group.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    My experience with National Debt Relief was better than I expected. As soon as I logged in to website I immediately answered a call from you and was promptly assisted by one of your employees. She was very helpful and informative.

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    StaffTransparency

    Reviewed April 18, 2018

    Awesome people. Very nice to talk to. Help me a lot. Would recommend to anyone. Call them explain to me how it worked. Very professional and take their time with you. Thank you so very much for helping me out.

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    StaffProcessTransparency

    Reviewed April 18, 2018

    So far I am satisfied with Tamara **. She was very helpful and explained every aspect of the program. I am excited to get on track and be free of debt. It has been really hard for me due to an illness and I can't work. Unfortunately this caused me to fall behind.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    When I made my first call to National Debt Relief I was scared to death! My customer service person was William **. He asked me several questions and calmed me down. We went through several different questions and I answered them as honestly as I could. I was both ashamed and embarrassed at the situation I have put myself in. He made me feel like it was fixable. That a lot of people are in the same situation. Since my husband died I have made very bad decisions regarding my finances and spending. He has given me hope that I can bounce back from the near disaster I've made of things. Thank you William!

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    Customer Service

    Reviewed April 18, 2018

    Received a number of phone calls but didn't know it was NDR calling because a message wasn't left. Working 8-5 and having a 4 month old makes for a busy day, would have been nice if representatives were more open to communicating through email.

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    Customer ServiceStaffProcess

    Reviewed April 18, 2018

    So impressed how fast this process is moving. All my calls to NDR are with the most friendly and helpful people. Would recommend this help to anyone who needs a second chance. I have been with NDR for over 1 year and so glad I made that call.

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    Transparency

    Reviewed April 18, 2018

    When you talk to them they explain clearly how they can help you reduce your debt and how the program works. They are so helpful and I’m looking forward to paying off my credit cards much sooner than I anticipated.

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    Verified purchase
    Staff

    Reviewed April 18, 2018

    This company has gone above and beyond my expectations of what they would do for me. I am extremely happy with my results. They have made me comfortable and helped me through every step of the way. I would definitely recommend this route for others who are struggling as I was.

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    Verified purchase

    Reviewed April 18, 2018

    I feel that the accounts that National Debt Relief has handle has been superb but it seems that it takes a long time to negotiate with the creditors, which may not be the fault of National Debt Relief. It could be that I need and want faster results.

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    Verified purchase
    Staff

    Reviewed April 18, 2018

    I was helped by Andre **. He was very warm and understanding and that made me feel so like so much stress was being taken off my plate. He was tremendously knowledgeable and incredibly kind. He truly exercised patience when I had him repeat a question two or nine times! Haha! He went above and beyond with working out our schedules and made sure he connected with me and I am so thankful for that! Andre, I really hope you get to read this because you really made a positive impact on my outlook towards my debt and towards the rest of this rough patch I’m going through! Thank you so much for your knowledge, patience and kindness!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 18, 2018

    The gentleman was very professional and clear. He helped me understand the program and walked me through it step by step. I never did something like this ever before. By time I got off the phone, I felt so relieved about my debt. It was a great experience for me.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    I appreciated the quick responses and answers to all the questions I had from the specialist that helped me enroll, as well as the professionalism and friendliness from the representative that I spoke with during my welcome call. I feel better informed about the debt negotiation process and am looking forward to financial freedom!

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    Customer Service

    Reviewed April 18, 2018

    Great customer service, good website, love ability to accept settlements electronically. I got response to a question in 24 hours. Also the settlements have had payment arrangements so I have settled first 2 accounts sooner than I expected due to payment plans. That is 2 less accounts to worry about. Thanks.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    Everyone I've worked with have been professional, kind, and courteous. Kathy ** has been extremely helpful and the lady who did my welcome call was very helpful as well. I'm very happy with the excellent customer service. I look forward to working with you to become debt free.

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    Customer ServiceTransparency

    Reviewed April 18, 2018

    NDR has done an outstanding job resolving debts and maintaining open and honest communication with me. It appears that our projected four and half year projected payoff will occur well ahead of time. We are very pleased with NDR and would recommend them anyone needing such services.

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    Staff

    Reviewed April 18, 2018

    My representative, Jason, was very knowledgeable and made me feel better about my decision to start resolving my debt. I was on edge about everything but he eased my mind by explaining things well and on top of that he went through similar issues in the past. Very friendly and courteous.

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    Customer ServiceStaffProcess

    Reviewed April 18, 2018

    Andrew was very efficient and very thorough. I would definitely recommend this program to others. If he couldn't reach me by phone. He always followed up with me on an email. I felt that he actually cared about, not only me, but my family as well.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    They made sure that I understood every part of each conversation and they were courteous and professional. They are very good at explaining each thing and were more than willing to help me gather my information. Thanks for helping me with this.

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    Customer ServiceStaff

    Reviewed April 18, 2018

    It was a good experience and they were considerate to all my questions and concerns. This is sort of a nervous experience for me but with their help and guidance I think it went well. I would recommend this program to others that need to consider relief from their debt.

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    Transparency

    Reviewed April 18, 2018

    We just signed with National Debt Relief, but so far they have been amazing. They have taken the time to explain everything so well to make sure we understand every step along the way. I look forward to working with them. Once I talked with them and signed with them I left like a weight had been lifted.

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    Customer ServiceStaffProcess

    Reviewed April 18, 2018

    All calls with this company have been outstanding. Getting the process started is a little nerve wrenching but to be expected. Overall so far the experience has been great. I would recommend this company to friends and family. The staff is courteous and very helpful. They guide you through every step.

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    Staff

    Reviewed April 18, 2018

    We called about getting help with our overwhelming debt. Everyone we talked to was very patient and helpful in explaining everything and answering any questions we had. I asked a lot of questions and not one time did they get mad. I would have to say these are the nicest people I have ever talked to.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 18, 2018

    My overall experience from start to finish was excellent. After considering bankruptcy Was pleasantly surprised when my spouse suggested National Debt Relief as a past client. From the initial call to speaking with underwriting, the process was painless. Everything was explained and all questions were answered. To my amazement they started on my case immediately. I would definitely refer or suggest National Debt Relief to any and everyone who wants to get out of debt and save thousands compared to making min payments. All specialists were respectful, considerate, understanding, and they've definitely restored my faith in humanity. Thank You National Debt Relief. I can breathe again!

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    Staff

    Reviewed April 18, 2018

    Associate was very helpful and made me feel comfortable with choosing this company. Looking forward to cleaning my credit up. Debt has been on me for a long time and now it's time to get rid of it. I'm to new beginnings.

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    Staff

    Reviewed April 18, 2018

    Casey was extremely helpful and professional. He took the time to make sure I understood everything and did everything possible to make sure I got the help I needed. I highly recommend him to anyone that needs assistance with debt.

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    Customer ServiceStaffTransparency

    Reviewed April 18, 2018

    From the minute I called, I was made to feel welcomed and respected. Everyone I spoke to, from the first person to the welcome call, was knowledgeable and professional. Everything was clearly explained and easy to understand. I was given many methods to communicate and feel free to use them.

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    StaffProcessTransparency

    Reviewed April 18, 2018

    Very professional staff, pretty clear with the terms on the agreement. I like that is a verified company that I can trust. Miss Beatriz ** and Mr. Frank ** were useful to get me thru this process. The ads are a awesome source of revenue for the site. I like so much the fact that this company is the best Rated company, mostly because the ranked based on their ratings from customer reviews.

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    Reviewed April 18, 2018

    I read the review on National Debt Relief and sought their service to help me get out of debt quickly. Everything is going well, so far. The payment plan is pretty flexible and the negotiators let me know if I wanna set the negotiation and do not make actions without my approval. I'm impressed with how they were able to settle the debt pretty low. I don’t know my program, exactly, but I believe I'll be out of debt within five years. I have already paid off three debts with them and am about 20% done with the process. National Debt Relief is making my life easier step-by-step. If anyone asks me about them, I would explain my experience with the company and what I have accomplished, and tell them that if they need anything, they should contact NDR.

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    Staff

    Reviewed April 18, 2018

    I sought National Debt Relief's services because of credit card debts. So far, they have been very good. Everyone has been really nice. But I wish they would file more than one debt issue at a time. Also, the payment plan wasn't reasonable. Those aside, National is worth it.

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    Process

    Reviewed April 17, 2018

    I am very pleased at the service that I received, and how thorough they were when describing the process. I have just signed on so I hope I can say the same when this is all finished! I would recommend this company to anyone who is looking to get out of debt.

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    StaffProcessTransparency

    Reviewed April 17, 2018

    I have been trying to find a way out of a financial storm that just continued to get worse and reached a point where I did not know what to do or where to turn. By the grace of God, I found the information for National Debt Relief, did some investigating and saw that it had one of the highest ratings for this services. At this point in my life, I had to do something about my overwhelming debt and I am so happy that I chose to do this. The young man Kar ** helped me through the paperwork and explained every step and process to me thoroughly and patient answered my questions until I understood.

    I feel good about this decision and look forward to eventually having this heavy burden lifted off of my shoulders and these incredible people helping me. Another nice lady in addition to Kar patiently explained the program to me as well and explained all of the e-mails and website for my account and I appreciate her as well. I would recommend this to anyone just for the peace of mind alone.

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    Staff

    Reviewed April 17, 2018

    Ampi and Paul ** are so professional, knowledgeable with their jobs, and at the same time very understanding to the needs of clients like myself. They treat their clients with respect no matter what the situation is. They are really willing to help their clients to be debt free.

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    Staff

    Reviewed April 17, 2018

    Our experience was really good. We talked to Kennedy ** and he was very helpful and nice. We are looking forward to getting the help we need and getting our debt paid off. This has been a very stressful time. We appreciate the helpfulness of the people we’ve dealt with.

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    Staff

    Reviewed April 17, 2018

    Everyone was so helpful with signing up for program. Krystal was very polite and genuinely seemed concerned about my finance issues. Customer support staff was very helpful with all questions I had about the program. Thanks to everyone who helped me.

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    Customer ServiceStaffTransparency

    Reviewed April 17, 2018

    My experience with National Debt Relief customer service Representatives went great. They walked me through a plan to erase my debt, help me set it up and they were very patient and now I am on a path to being debt free.

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    Customer ServiceStaffProcess

    Reviewed April 17, 2018

    From the initial phone call and through the process every person I have talked to has been very helpful and wonderful. The representatives have been so kind assisting me through the steps and process of the program in great detail.

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    Customer ServiceTransparency

    Reviewed April 17, 2018

    I Had a really great experience. Dorian explained everything to us and answered all of our questions. They returned all of our phone calls and helped in any way possible.I would highly recommend them for people who are looking for a great company.

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    Transparency

    Reviewed April 17, 2018

    I have felt like a lot of stress has been lifted off my chest for the help from National Debt Relief has given me! Very clear and helpful! Took me step by step how things worked and what to do if any collectors tried contacting me! Glad to know you can get help!

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    Customer Service

    Reviewed April 17, 2018

    Great customer service, answered all questions that I have for now. Thanks for making something so bad (debt) almost pleasant to talk about, they make you feel at ease unlike the creditors do, when all you really want to do is get them paid.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    The experience was handled very professionally. It was relatively easy and the agent that worked with me was very courteous and patient. The follow up call, also, increased my confidence in National Debt Relief. I would recommend this company to my friends, as well as others who might need their services.

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    Process

    Reviewed April 17, 2018

    Just got accepted to the program. Was very nervous but felt so much at ease with both of the ladies I talked to. They made it easy to understand and made sure that I knew all the facts of the program.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    I had 2 of the greatest reps assist me--Cristy & Viktoria. They are wonderful. No matter how late I would email Cristy, she would always respond even weekends. Both are knowledgeable & courteous. They relieved any anxieties I might have had about enrolling, and I can honestly say that I felt a huge weight come off my back after enrolling. Thank you National Debt Relief!

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    Staff

    Reviewed April 17, 2018

    Very polite and helpful. Answered any questions I had even repeated the info til my brain clicked. Corrected an error I missed Which I appreciate. Made me feel that I'm doing the right thing and more confident in my decision to go thru your company.

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    StaffProcess

    Reviewed April 17, 2018

    Love... this debt relief program! I highly recommend to anyone who needs help getting out of debt and getting a fresh start! They are really helpful, super nice, and genuinely care about your future! Best thing I've ever done! I can't believe how fast we are getting offers and taking care of our debt!!

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    Staff

    Reviewed April 17, 2018

    My experience with National Debt Relief has only been a few months. So far I am pleased. If I could start my own business, I would want my employees to emulate the customer care that I have received from National Debt Relief.

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    Staff

    Reviewed April 17, 2018

    While my accounts haven't yet gone into negotiations, the representatives who took my information were nice, professional, and informative. They both answered all of my questions. I am really looking forward to seeing how this whole thing works out. I am worried about the possible need for legal help, but I was told they would be there to support me. I am ready to be out of debt.

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    StaffProcessTransparency

    Reviewed April 17, 2018

    Eli was very helpful and took the time to explain everything. He answered my questions politely and understood my frustrations with my situation. Very easy process. He helped me every step of the way. There are several steps to go through but I’m grateful for the accuracy.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    It work very good with credit. Answer all your question with answer you can understand. The agent are friend to help you with your plan. It work with you to get a budget that work with you. They work with one debt at a time to get you a deal.

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    Customer ServiceOnline & AppStaff

    Reviewed April 17, 2018

    All (Phone Support, Communication, Planning, Courtesy) has been excellent and appreciated! I have called and was not on hold for long. The people in support both on the phone and email have been excellent. The information booklet describing all assets of the business and the customer's needs is provided and covers a lot of questions I had. I have not had one problem with courteous phone support. No problems with auto-pay, no problems with their website. In fact, the web service is excellent providing a means to upload documents, see communications, view progress, see messages, send messages to their support, view the actual creditor list that is being worked, how much is owed and other information. A very good company experience.

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    Staff

    Reviewed April 17, 2018

    Helps with debt! All we needed was a little help and they offer this! And very friendly while doing so! We would recommend this again for sure! Both the people who helped us were very nice! We love them...

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Agent was very helpful and walking me through step by step with the program. She answer clearly to all my concern and questions. I hope this program will help me through to accomplish with my issue in debt. Great service so far.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Making a call about your debt can be nerve racking to say the least. All I can say is our Debt Specialist was AmAzing!!! He had a no pressure approach and made you feel at ease! The Welcome Call Specialist was also very kind and answered any questions!

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    Customer Service

    Reviewed April 17, 2018

    Admittedly it was a scary process when my creditor auto-called me daily M to F and sending emails and letters in the mail. But NDR assures me that it's part of the process and to ignore those attempts. Now I'm happy to finally hear of the settlement that saved me over $8000 from original owed! Very satisfied.

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    StaffProcess

    Reviewed April 17, 2018

    So far, I'm pleased with the efficiency of enrolling in the program. Each specialist I spoke with was polite and addressed all my concerns. My only concern is the time it takes to actually start paying off my creditors. I look forward to working with the National Debt Relief Program to help me reduce my credit card debt.

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    Process

    Reviewed April 17, 2018

    Harry and Melonice were very respectable and very professional when I enrolled into this program, professional meaning extremely detailed about all aspects of the program, I would definitely recommend to anyone that is struggling with credit card debt. Thanks NDR.

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    Reviewed April 17, 2018

    "National Debt Relief" negotiated my first of several debts and saved me $4,080.00! Best financial news I have heard after months or worrying. I have a new confidence and hope for what they are doing to solve my debt disaster. Thank you very much.

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    Reviewed April 17, 2018

    Satisfied with the help I received from National Debt Relief Program associates. The only thing that I really didn’t agree with is that I would be the one responsible to get my creditors to get in touch with National Debt Relief.

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    StaffProcess

    Reviewed April 17, 2018

    Tommie ** provided excellent service. Went over the program very well to where I could understand what was going to happen. Everyone at National Debt Relief that I spoke to were kind, friendly & very informative. Thank you for your patience & understanding of everyone’s situation!

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    StaffProcess

    Reviewed April 17, 2018

    I found you on the internet. You showed a 5 star rating. Now I truly know why! Great experience. I had nowhere else to turn, and you helped provide me peace of mind, so I can move forward, and become debt free. Ani my representative was amazing. She helped me through the entire process with ease, and positive solutions. Thank you so much!

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    Staff

    Reviewed April 17, 2018

    Excellent company. Saved me from drowning in debt. All the associates are friendly, knowledgeable and going the extra mile to help. Thanks to National Debt Relief I can work on getting out of debt and preparing for my future. Amazing results. Faster than I expected. Thank you.

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    PriceProcess

    Reviewed April 17, 2018

    Thank you for the best services rendered especially by Nathaniel **. I'm giving 5 star. Best debt relief program and affordable! Process is very fast. Now I'm worry free. I can have a peaceful sleep which money can't buy. I would definitely recommend.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Oz ** was extremely helpful, polite, patient and just the best. I felt comfortable with him after we began. I was very nervous and he made it seem simple and helped me very much. He understood my inexperience with phones and emails and just went on helping. I did not catch the lady who did my welcome calls name but she was also every bit as good as Oz ** - together they have made this experience so far less frightening and comfortable for me. I am so glad I have you all on my side to help me out of a very difficult situation. I am looking forward to being able to purchase food again without borrowing from my kids and yet to be able to pay my creditors in some way. Thank you for everything so far. It is also a great comfort to know you will be beside me all the way through this.

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    Staff

    Reviewed April 17, 2018

    The two men who helped me were great. Amazing and very helpful. It was a pleasure havering them help me take care of starting my debt relief. The steps were quick, I asked for a quick set up for the relief, because I was at a 1 hour lunch break at work. The fact that they helped me with that means a lot.

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    StaffProcess

    Reviewed April 17, 2018

    From the beginning my experience with online staff, the service was exceptional. Friendly, courteous, very informative, open to questions relative to the process and answered with great detail and exceptional knowledge of. For me the effort of them setting up the process for me was a breeze. Did not feel intimidated in any way. Would be more than happy to recommend to anyone with a similar need. Thank you National Debt Relief Staff.

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    Process

    Reviewed April 17, 2018

    National Debt Relief has been a really great program for me. It has been a little over a year and I am almost done paying off my creditors, the payments are consistent with what I can afford after combining all my bills! I am so happy I found National Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 17, 2018

    Very informative and pleasant, very thorough with all information regarding the program. Very receptive to questions. Made me feel as though I will be supported during this process. Went over entire program. There doesn’t seem to be any hidden exceptions. Explained communication. Made me feel better about the very difficult decision my husband and I have had to make. I truly hope this process is as successful as explained.

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    Staff

    Reviewed April 17, 2018

    After just 3 months they National Debt Relief, reached a settlement for me with one of my creditors saving me more than half of what I owed. Great people to deal with. Thanks NDR. Would recommend this Agency to everyone in need of financial help.

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    StaffProcess

    Reviewed April 17, 2018

    After years of trying to catch up with my debt, I finally contacted NDR and everyone was very helpful, professional and informed me of all the options that I had. Looks like the program is great. I will write more about it as I see the progress.

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    Customer ServiceStaffTransparency

    Reviewed April 17, 2018

    I was very pleased with how knowledgeable and friendly the representatives were. Talking about your financial struggles is never comfortable. However after a few minutes on the phone I was put at ease. Everything was explained thoroughly and any questions I had were answered.

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    StaffProcess

    Reviewed April 17, 2018

    National Debt Relief has been so kind and easy to work with. I have already made recommendations after being in the program for 1 day. The representatives that spoke with have been answering all my questions and explaining everything in detail and helping me through a sure that I’m doing the right thing and that also feeling confident that I chose the right program that fits my needs. The representatives that spoke with have been answering all my questions and explaining everything in detail and helping me through this process. I am confident that I chose the right program that fits my needs.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    They were very helpful getting me on the road to become debt free. Answered any questions I had. The gentleman that helped me Garrett ** was terrific. I strongly recommend National Debt Relief to anyone seeking to become debt free.

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    StaffProcessTransparency

    Reviewed April 17, 2018

    Happy to work with such great people who are truly willing to help. They have helped relieve a great burden that I've held. Both reps that I spoke with explained things thoroughly and made sure that I understood the process and time frames.

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    Reviewed April 17, 2018

    Still have debt after $8100. Deposit. Would like last debt to be settled so payments may stop. I have one more debt and trying to settled it. For most part happy with experience, and am looking forward to being debt free.

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    Reviewed April 17, 2018

    The company has been effective in what they promote. I have saved money getting my credit accounts resolved. My only complaint would be the civil suit I faced, which I wasn't prepared for or expected. But, that too was resolved in a timely manner without further action being assessed against me.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    I was indecisive at first until Mr ** sent me an email regarding my debt with everything all broken down, and I have to say that it made a huge difference in me saying OK! He was very thorough and patient and put my mind at ease. Thank you very much Eli.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    My experience as a new customer with NDR was very good, a bit overwhelming, a lot of information. The Specialist that I spoke with was very thorough and went thru every document with me before I signed each page. I was able to stop him and ask questions before we moved forward. I believe this will be the best solution to my debt problems and a big relief of worry and stress off of my back. I am hopeful that this program is the right way to go. Thank you Mr. Ronnie ** and company!

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    StaffTransparency

    Reviewed April 17, 2018

    The staff spoke clear. Very positive. And motivated me to work with them. I would recommend the company to any of my friends that have the credit issues like myself. I am going to work hard to complete this. Thank you.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Very helpful staff. Every time we get a call the person on the other end is always nice. My wife and I really Appreciate the help and kindness of every person helping us get back to a better financial situation.

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    StaffProcessTransparency

    Reviewed April 17, 2018

    Everyone involved with this difficult decision was very helpful and professional. They all walked us through each step of the process, and made us feel comfortable. If you are deep in debt and don't see a way out, contact this company. They are very thorough and can help.

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    Transparency

    Reviewed April 17, 2018

    Very accurate and transparent. Greeg was amazing with me. I'm going to refer my friends to this program. I can't wait to see my results. I do my research and this was the better company that fits my need. I hope see results very soon.

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    StaffProcessTransparency

    Reviewed April 17, 2018

    The 2 people I worked with, 1 being Lorraine, were very helpful, thorough, took time to explain things. I was nervous about going into this but she was comforting and reassuring. I was told to trust the process and that's exactly what I need to do because the way things are now aren't good for my health, way too much stress being in so much debt. Thank you.

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    Staff

    Reviewed April 17, 2018

    All I can say is that I have had a good review with National Debt Relief. So far I have had two debts settlements. If only it's A verbal commitment from two creditors settlement. I happy that they are working on my behalf.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Very helpful, patient and easy to work with. Would definitely recommend to someone who needs their assistance. They always respond right away. They are very thorough in their answers and make sure you understand everything. Not judgmental at all. I was referred to them by a friends and will definitely do the same to anyone who needs some help. Very willing to help.

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    Reviewed April 17, 2018

    National Debt Relief thus far has done everything they said. I even got my first credit settle in 3 months wow I owed 4000 plus and they settle for 1300$ only at Debt Relief. Thank y’all for keeping your word and may I continue to get debt free. 5 stars for Debt Relief. Keep up good work.

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    Reviewed April 17, 2018

    National Debt Relief is very thorough and dedicated to helping you. I have been able to sleep at night knowing that I have some help with trying to work on my debt to become debt free. Can’t wait till the day I can really breathe again with no more debt.

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    Customer Service

    Reviewed April 17, 2018

    I signed on with NDR to help with credit card debt. They also took on a student loan I had co-signed on and been paying on for several years. I just had my first debt settled and it was for a reasonable amount. The calls from collectors have greatly reduced and it has greatly reduced the stress in my life.

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    Reviewed April 17, 2018

    I had a great experience getting set up for Debt Relief. I would recommend to a friend. I'm new to National Debt Relief, but have faith that they will be able to help me out in my situation. Thank you for the help!

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    StaffProcess

    Reviewed April 17, 2018

    My experience with the team at NDR was very professional and extremely helpful and they answered all questions and most of all took the time and patience to guide me through the process. Would highly recommend this agency to a friend or family member.

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    Staff

    Reviewed April 17, 2018

    The representatives were extremely knowledgeable and gave me a sense of relief because I was overwhelmed with my degree of debt. I will gladly recommend the company to friends and family. Debt relief has actually lived up to its name.

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    Customer Service

    Reviewed April 17, 2018

    Very pleased with customer service and low settlement amount. So happy to be getting this all taken care of. It is taking a while to get settlements but we are very satisfied with the two that have come through so far.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    As soon as we gathered all of our documents together and sent them to National Debt Relief, it took them only two days to get our contract together. Not only did they go over every step of the process, on the phone, but we had a welcome phone interview to assure that everything was correct and all of our questions answered. Extremely polite, knowledgeable, helpful, and professional. We would recommend them to friends and family.

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    StaffTransparency

    Reviewed April 17, 2018

    I was very pleased with the professional and courteous staff at National Debt Relief! They were very understanding of my situation and wanted to help me. They explained everything to me accurately and thoroughly. I strongly recommend this organization to anyone who is deep in debt and struggling to make ends meet.

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    Staff

    Reviewed April 17, 2018

    On top of things and do a great job on getting my debts settled quickly and very owe much less than I did before. Definitely recommend them to people. Me and wife wouldn’t know where be being so far in debt.

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    Staff

    Reviewed April 17, 2018

    Everyone I spoke with was very pleasant and professional. Never make you feel bad for needing their services. I would certainly recommend them to anyone needing this type of service. I wish everyone felt as good as we do right now, RELIEF. That's the keyword.

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    Reviewed April 17, 2018

    They have been working hard on my accounts, and have another tentative settlement. This will be my second of ten accounts. I still have a long way to go. I’m looking forward to being debt free. As my stress will finally be relieved.

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    StaffProcess

    Reviewed April 17, 2018

    Not knowing how to approach my finances was becoming a burden and developing a stressful environment at home and at work. Looking into this program at first I was very skeptical, but the staff was pleasant and very informative on the issue at hand. Thanks :) for the peace of mind!

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    StaffProcess

    Reviewed April 17, 2018

    Kathleen ** was awesome! (Not sure of spelling).The entire process was pretty painless and even though this is not a path I want to take, I believe that it will help me become debt free. Thank you for your help.

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    Customer ServiceStaffTransparency

    Reviewed April 17, 2018

    Was very good at giving me information when I requested it. Explained everything very thoroughly. Was quick to respond and very friendly. I was even told near the end I could split my payment which was very helpful to me.

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    Staff

    Reviewed April 17, 2018

    The lady that help me with my debts was very nice and helpful. She let me know their rules and what all they do to try help you. She gave me all the information I needed. She explained about if I need a lawyer to help me.

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    Customer ServiceStaff

    Reviewed April 17, 2018

    Very knowledgeable and considerate of my case. Fast response to resolve one of my debts in only 3 months was reduced by more than half. The customer service representative was very considerate and asked me is there anything else they could help me with and they were very polite.

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    StaffProcess

    Reviewed April 17, 2018

    From the beginning to the end of the initial start up they were very persistent to helping me understand every part of the process and company. James ** had all the patience in the world to look out for my best interest without any judgement. Much thanks to the whole team at NDR.

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    PriceProcess

    Reviewed April 17, 2018

    Working with NDR has improved my life. I needed debt relief and I saw the testimonials on them and their reputation so I decided to use them. Their program has certainly taken some financial pressure off me. Also, the cost matches the quality and their services.

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    Customer ServicePrice

    Reviewed April 17, 2018

    I needed somebody to negotiate the debt I have and I saw a review about National Debt Relief online. I Googled for the number 1 company and if you do a search, they're number 1. The enrollment process was okay, but it was not what I expected it to be. Until now, we only settled three accounts and haven’t negotiated anything else. They should keep me in the loop as to why they haven’t negotiated all the debts so far. It’s been almost eight months now. I want to be more informed about what’s going on in the process.

    Also, the program is a little bit expensive, having to pay 25% annually. For example, they settled an account for 600 and they took their fee for about 400. I already dealt with one account by myself. I could finish it myself and I got the money. All I got to do is to make a phone call. If the fee would be a bit less than what it is right now and they keep me updated, that would be way better. Other than that, I would recommend them.

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    PriceStaffProcess

    Reviewed April 17, 2018

    National Debt Relief was highly rated. They had better ratings and better reviews. The enrollment process was really easy and the representative made everything quite simple. All the interactions I've had with them have been professional. And if there have been any issues, they've been taken care of quite quickly. The cost is pretty right there and everything they did was good. The program has been working pretty good and they've done what they said they would do. I'm about six months into a 48-month program. National Debt Relief has helped take care of some things and I'm very happy with it so far.

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    StaffProcess

    Reviewed April 16, 2018

    I so appreciate the professional and kind service provided by Crystal at National Debt Relief. I am excited to get my debt paid off once and for all, and I am very grateful that this program allows me to take control of my debt.

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    Reviewed April 16, 2018

    The process was simple and fast. The customer service was great and helped a lot with everything. They didn't ask more than it was needed. I would recommend to use them if you are having a hardship and a lot of debt.

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    Staff

    Reviewed April 16, 2018

    I'll admit I was super nervous about this when I first started but with my first settlement underway I'm very happy and relieved! I can actually see a way out now from my debt and that alone is incredible and on top of that the people there are very kind and very willing to help me understand.

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    Staff

    Reviewed April 16, 2018

    Both representatives were very knowledgeable and answered my questions very professionally. If the rest of your company does as well as these two, I don't see any problem with us finishing. When I start something I finish it, I expect nothing less from you. Let's get it done. Thank you.

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    Staff

    Reviewed April 16, 2018

    Very patient, took the time to go over all the points and important things one must take home to (your brain). I would definitely recommend this company to someone that needs the help that I sincerely need. Took the time, went over everything so that I could understand and let me ask questions.

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    Customer ServiceStaffProcess

    Reviewed April 16, 2018

    I just start this program due to financial struggles. Has been a great experience clearly information and instructions of the program step by step with all my questions answer. All the customer service agents are professional and respectful. I believed.

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    StaffTransparency

    Reviewed April 16, 2018

    Everyone was very polite, patient and professional. Kindly answering the repeated questions I had. Explaining everything every step of the way. It has helped relieve some of the pressure and anxiety I have with all of this debt. Thank you everyone.

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    Customer ServiceStaffProcess

    Reviewed April 16, 2018

    Very professional and understanding service from your personnel. Well handled. Joshua and Tiana were so helpful with the process. Answered any questions I had. Felt extremely comfortable with decision to go with your firm. Thank you so much for your assistance.

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    StaffProcessTransparency

    Reviewed April 16, 2018

    All individuals That help me enroll into this program were perfect in explaining all areas of this program! Appreciate all their work! Travis ** was very professional and very understanding to my situation. I do not remember the name of your employee that help me with the welcome part… But she was very helpful and explained everything perfectly clear. Once again I appreciate all the help I will be getting from this program. Thank you again for all your work!

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    PriceTransparency

    Reviewed April 16, 2018

    When looking for a debt relief program, you need to be scrupulous about all your options. I'm 22 and in way over my head with debt. I needed to find a program that would allow me to manage my bills while cutting down on the debt I owed. National Debt Relief was my solution. They give you an affordable monthly amount while keeping you informed and up to date.

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    Staff

    Reviewed April 16, 2018

    I was just being released from the hospital when I got the call today. Unfortunately, I do not remember the lady to whom I spoke. She was very professional, showed great concern for me and my well being. It's like she had known me ever. If you can find out who it was, please let her supervisor know how wonderful she is!!

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    Staff

    Reviewed April 16, 2018

    They were awesome, patient and answered all my questions where I could understand at my level. Very explanatory. Listened to my concerns without rudeness. They called at the time they said they would. Went step by step with me in all the questions and what each question meant.

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    Reviewed April 16, 2018

    We're still working with my other 2 creditors but so far you guys have saved me over $5000 from just the 1st creditor we are in negotiations with! I'm so thankful for this credit second chance! Thank you National Debt Relief! My credit card debt free future is so close!

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    Customer ServiceStaff

    Reviewed April 16, 2018

    Had my first credit card settled and it is a good feeling. Customer service rep was very helpful, went over everything with me, answered all my questions. I am really happy I chose this company to help me and I feel good going forward. Look forward to having all my debt gone. Would recommend NDR to my friends.

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    Staff

    Reviewed April 16, 2018

    Everyone was very helpful, courteous, and answered all my questions to my satisfactory. Very professional and I feel satisfied with the help you are giving me. Thank you for your service and helping me at this time.

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    Customer ServiceStaff

    Reviewed April 16, 2018

    Always straight to the point. Giving you all the info you need, and asking several times, if there is anything else we can do or answer for you. Very happy with the service. A very good service oriented company. They have done everything as promised.

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    Customer ServiceStaff

    Reviewed April 16, 2018

    Marisa ** and the representative that took my welcome call were very helpful, knowledgeable and very pleasant to talk to. I researched to find the best solution to my debt problem and your accreditations looked the best. Thank you for your time and effort.

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    Customer ServiceStaffTransparency

    Reviewed April 16, 2018

    I contacted NDR on Friday, April 13th. I was over my head and I need help. I was walked through the experience by Nikki **. She was so helpful and answered all my questions. She did not make me feel like a fool for getting myself into this mess. Today I received a call from Ronald ** to complete my application process. This was an equally awesome customer service experience. How wonderful it is to have the support of such a great organization. I can't thank you enough for helping me through this.

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    Reviewed April 16, 2018

    I would refer a friend and family member to NDR. They answer all my question and was well manner and respectful. For anything I didn’t understand they went over. All my documents were easy to sign I didn’t have to stress.

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    Customer ServiceStaff

    Reviewed April 16, 2018

    I'd buried myself up to my ears in debt that, while I could pay for, severely reduced my standard of living. I was constantly adjusting and readjusting my budget to fit in everything, and I had high anxiety about it. I called National Debt Relief because I saw the best reviews about them from customers, but also other organizations like the BBB, and their stellar rating with that group. I went in with a lot of questions, and lots of emails before I committed. By consolidating, I've knocked my monthly debt down $250, which is much-needed breather room.

    I thought maybe they'd be condescending in their approach, or pester and bully me into signing up, but none of those were used. And they weren't condescending on the phone, and they never are when I call. There's always someone I can talk to quickly, and I've never been put through the hassle of being passed off to somebody else to handle. And every person along the chain that I've spoken to can tell me details of my account and why some things have changed, what creditors are still haggling, and so on. I don't have to speak to different departments for that.

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    StaffTransparency

    Reviewed April 16, 2018

    So far everything was explained thoroughly. Representatives were very friendly and helpful always asking if I needed help or had any questions. Hopefully this will help me clear my debt and improve my credit score. Look forward to working with this company and better our situation for my family.

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    Reviewed April 16, 2018

    I am very satisfied with the progress and I am Glad that my debt is getting resolved. Your help is putting me on the right track to get out of debt. Thanks for all the help that you guys have given me.

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    ProcessTransparency

    Reviewed April 16, 2018

    It was all great. I received great information about this program and how it will eventually affect my credit. Also I'm very happy about the length of time I'll have my debts paid in full. The ones I had talked to about this program was very knowledgeable and made it very clear how this all works for me.

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    Reviewed April 16, 2018

    Answered all my questions, took her time with me. Great help. I feel comfortable and ready to start this program. It's a scary step and I feel at ease after talking to her. Thank you and looking forward to this partnership.

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    Reviewed April 16, 2018

    I'm a HAPPY CUSTOMER, I'm Glad that I'm using National Debt Relief to help me with my Debt, and the outcome is OUTSTANDING, OMG and the Customer Service Team are very very polite. I give them ⭐⭐⭐⭐⭐. Never have a problem... May the Lord continue to Bless National Debt Relief and the Team...

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    Reviewed April 16, 2018

    When I contacted National Debt Relief I was very concerned about my credit card debt. I had let it really get out of hand and didn't know what to do. I knew I could never pay it off myself. I heard about National Debt Relief on the radio. I checked them out and called. They immediately told me they could help. They went through each step so I could understand what would take place in order to resolve my debt. The process so far has been great. Each time I had a question they answered right away. I have paid one debt off and working on my second. You don't know how relieved this 75 year old lady is feeling. Thank you!!

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    Reviewed April 16, 2018

    Karen and Andrew were wonderful to work with. They answered all my questions and made the process easy to understand. They walked me through every step of the process. I would absolutely recommend National Debt Relief to anyone needing financial assistance.

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    Reviewed April 16, 2018

    I am so happy that I am getting my debts resolved in a fast pace. I never thought that I would receive such quick response and fast service. Never have I had a doubt of choosing NDR for helping in such a difficult situation. I will highly recommend NDR to friends and family.

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    Customer ServiceStaffTransparency

    Reviewed April 16, 2018

    Updated on 1/20/2019: I took a number of credit cards, all unsecured loans and we signed a contract for National Debt Relief to negotiate the payouts. They'd do it over a period of time and during that time, I'd pay them about 25% of the monthly amount that I would have been required to pay on any of the debts. The enrollment process was done perfectly. They were very, very thorough and they were very detailed on their explanation. It was very clear what my responsibilities and obligations are and what theirs are. To this day, I’ve been extremely satisfied with the way things are working out. So far, I'm about 25% through.

    My interactions with their reps have been extremely good. They are very quick to return either emails or phone calls and when I ask questions, they give me very specific answers, which is exactly what I’m looking for. The payment plan is perfect. I pay monthly and the amount is comparatively excellent. And if I have problems making even that payment, I can arrange to skip the payment if I like. The first 90 days was the stressful part because the creditors were calling and I have a certain spiel that I have to give them according to the contract. Now, everything seems to be going smoothly. People need to pay closer attention to their finances so they don’t get into this situation. But if they should end up here by their own fault or no fault of their own, I would certainly recommend National Debt Relief.

    Original Review: In this very stressful period of our financial life we have found National Debt Relief to be an enormous help. The representative Emily ** was extremely helpful as well as very "matter of fact" concerning our situation and the program offered by her company. We feel confident that our immediate dilemma will be resolved.

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    Reviewed April 16, 2018

    Both the person that processed the application and follow up call Explained the program and process thoroughly and in a professional manner. Asked questions to ensure I understood the process and gave me all the pertinent information if I had questions or concerns.

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    Staff

    Reviewed April 16, 2018

    Wonderful experience. I am starting to feel like I can breathe now. Dealing with everyone I dealt with is wonderful. All employees do their job very well. They make me feel very comfortable... when asking questions. Thanks for all your help.

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    StaffProcess

    Reviewed April 16, 2018

    Received positive news about starting settlement transactions. Very relieved to see process starting. Representative was very kind and helpful. Loved how she congratulated me for having two companies resolved. This makes me feel so much better about my situation. I am very pleased with this process.

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    Reviewed April 16, 2018

    Best decision made and we are so happy with all the help. Customer service always available for any questions we might have. I would recommend them to anyone I know and that need to get their credit back in good order.

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    Jessica increased rating by 3 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Jessica increased their star rating on June 4, 2018.

    Updated review: June 4, 2018

    I’m almost a year into my 3 year program and almost half of my debt is settled. It is a weight lifted off my shoulder. I am happy with how helpful the customer service can be when I have to move payments around. I had to stop payments for 1 month during Christmas and they were really flexible with that and I also had to change a payment to another day of the week and that was effortless. It is very nice knowing I don’t have to speak with the creditors. When one of my creditors got aggressive and filed a lawsuit they took care of it right away and had it settled in 24 hours. It is also well worth paying a few extra dollars a month to be backed by their lawyers. This program saved me from filing bankruptcy and I appreciate that so so much. I am a firm believer that by the end of this program I will be able to move forward with my plans to save for a house. I am no longer stuck.

    Original Review: April 16, 2018

    I enrolled 5 months delinquent on my creditors and have been paying biweekly into my account. After numerous phone calls 8 months into my enrollment inquiring about why no creditors have been resolved I was given numerous excuses such as “you need to be at least 5 months delinquent” or “you need a little bit of money saved in your account” (I had a couple thousand) or “ we need to get the verbal release to speak with your creditors” (I signed that twice immediately following my enrollment in August.) it wasn’t until I was sued by a creditor that this company settled my debt with one of the creditors.

    If they were doing their jobs I wouldn’t be getting sued. Also, I was told that I would sign a paper authorizing the settlement and that it would be emailed right away. It has been 6 days since that happened and I have not received anything. I need this company to take my business more seriously. I am following my part of the contract and I am still waiting for them to hold up to theirs. If they continue to push me off like this and wait until I have to appear in court with my creditors I will have to start filing complaints with the Better Business Bureau. I do not like being given the runaround.

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    StaffProcessTransparency

    Reviewed April 16, 2018

    All NDR's personnel were professional and kind. They briefed me thoroughly on all aspects of NDR's program. Financial and legal matters were explained in detail. This is my 2nd time to utilize the NDR program and I have the utmost confidence in the security of the program and would recommend NDR to my friends and family.

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    Process

    Reviewed April 16, 2018

    I am loving the experience with National Debt Relief! A huge weight has been lifted off my shoulders. The whole experience has been very easy and they have kept me very informed through this process. I would recommend this service to anyone needing a little help with debt.

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    Reviewed April 16, 2018

    Pleased with company so far. I just hoping all will be alright with all accounts. Jerry ** talk us though everything. I believe a call back was unnecessary for the legal issues, when Jerry could have done it on the 13th.

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    StaffProcess

    Reviewed April 16, 2018

    I called scare to death as I couldn't pay my bills after my husband's death... Devin signed me up with your program and he was very nice and helpful. I felt 100% better after talking to him and signing up. Celeste was a great help as well... I hope this will help me sleep at night... Thank you again for your help!

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    Reviewed April 16, 2018

    It was pretty fast to get started and everyone I spoke to was very helpful. They explained everything thoroughly and were happy to answer any questions I had. The process does make you nervous but I think that's a good thing at first.

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    Customer Service

    Reviewed April 16, 2018

    National Debt Relief has been very helpful with resolving my debt. Setting up payments and communicating with debtors so I don’t have to. They have responded quickly to all of my questions along the way. I hope to be debt-free very soon!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 16, 2018

    Very pleased with the process and the staff at National Debt Relief. Communication was clear and patient with us. All questions were answered in a kind and respectful way. Mr. Eugene ** was very helpful and professional. He was open and honest, reassuring my wife and I, empowering us in the decision to move forward with debt relief.

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    Reviewed April 16, 2018

    My husband and I were in a car accident and we were out of work for a while. Credit bills stuck up and we couldn’t get out of debt fast enough. Enrolling with National Debt Relief was pretty easy. I haven't completed the program yet but I'm close. As of right now, it works. I'm still getting my debts paid off, just doing it faster and sooner. Now I have a little bit more money in my pocket and I'm able to do stuff. I'd recommend it.

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    PriceStaffProcess

    Reviewed April 16, 2018

    National Debt Relief appeared to be a legitimate company. When I enrolled with them, their process was pretty straightforward. And the people I worked with was very good. The support staff was well run. At first, I was skeptical but the negotiator did what they said they were gonna do. I engaged in NDR’s program because I didn’t wanna have to deal with the collection people directly and it was a relief to know NDR has to deal with any of the collection people. NDR’s cost was very fair and reasonable to the quality of service I received.

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    Customer ServiceStaffTransparency

    Reviewed April 15, 2018

    Very good customer service from every rep I talked to. They were very helpful, and explained everything to me very well. They were attentive when I asked them questions. They were also super nice and accommodating. I would definitely recommend to anyone I know.

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    StaffProcess

    Reviewed April 15, 2018

    Each individual we spoke to throughout the process were very friendly and thorough and make time for any questions we had. This definitely made the process or transition much smoother. We would definitely recommend this service to friends and family.

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    Reviewed April 15, 2018

    My experience with them was great. Every questions I had was answer. Now, I can sleep and had peaceful time. And above all I don't have to pay the sky rocketing amount of debts. I can recommend them to my friends who are struggling.

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    Customer ServiceStaff

    Reviewed April 15, 2018

    I had a creditor send me papers from a law firm and I called NDR and they handled this immediately. We have resolved half my debt in 6 months. They are always friendly and helpful. Great customer service. Thank you!

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    Process

    Reviewed April 15, 2018

    So far the process has come along smoothly. I have been struggling with getting my debt under control but it has been a real hardship. Once this program is completed I am very hopeful that I will be able to control my budget and not find myself in this situation ever again. I am thankful that with all the hardships that I have incurred, forced retirement, divorce, total disability, and the death of my oldest son, I can be able to breathe again. Thank-you...

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    Reviewed April 15, 2018

    My sister-in-law is under debt relief and she had told me about this program with NDR. I sought their services in order for me to fix my credit. The enrolment process was so easy and it was all good. They helped me on what I needed to do. They gave me two years to pay everything out. I've been with them about six months now and little by little, I will finish the program. I like the program because the negotiators are the ones doing everything for me. They call me if I need to update something or if they have something for me or if the creditor is approved. The cost is according to what I could pay and it's always a good deal. So far, working with National Debt Relief has been good.

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    Reviewed April 15, 2018

    We were getting very trapped and trying to get some debts paid off but how I was doing it wasn’t working. We tried some debt consolidation and we went through a couple of companies trying to go through that. And then, both companies that I went through recommended, “Maybe, you need to go this way.” I ended up with National Debt Relief and they were very good about explaining the process to me and going through it step by step. I never felt that they were rushing me. They did great because when I first signed up, my husband was paid every two weeks. And then his company changed, so it went to paying just twice a month and they were great about re-establishing it. They were setting it up to be paid twice a month. So, it was awesome, and the cost was good.

    We are almost two years in with them and I know they got some of the debts paid off and we’re still working on some. They negotiated and they get to me very fast if they do have a settlement. So sometimes, maybe notifying me through email or saying, “Hey, we’re working with this bank or this company right now.” would be better. But it was my fault because I didn’t look at it as much as I probably should. But I am very happy with how things are going. And I know that there is a light at the end of the tunnel.

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    Staff

    Reviewed April 14, 2018

    I dealt with very nice, assuring customer reps. Made me feel like I wasn't alone. I didn't feel like a loser for doing this. They helped me and treated me with respect. I have recommended to friends I know who need the help.

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    Customer ServiceStaff

    Reviewed April 14, 2018

    I've been enrolled in this program just three months now and have already had my first debt resolved. I was very surprised to get a phone call so soon letting me know the NDR team had already resolved my first debt so soon. Very much excited to know that the NDR team was working this soon on my debt resolution unlike the other guys I was working with before... Thank you so much NDR and let's keep this train a rollin...

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    Customer ServiceStaff

    Reviewed April 14, 2018

    The representative was very knowledgeable and guided me through what to expect. They appeared to be concerned and caring throughout our conversation. I was a little concerned because I was giving out a lot of information, but it turned out ok, because the representative answered my question thoroughly.

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    Customer ServiceStaff

    Reviewed April 14, 2018

    I just got involved with National Debt Relief at the end of Jan of this year and three settlements have been completed already. Thank you National Debt Relief Team. The team members are always available for questions should they arise. I have not had any harassing phone calls from creditors since I became a client! That's a bonus right there.

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    StaffProcessTransparency

    Reviewed April 14, 2018

    I really appreciate how well the reps explain everything and follow up with me if I forget anything. The two women I've worked with have been super helpful and are great to talk to. The process has been easy so far, with the reps being willing to talk to my parents to explain anything as well.

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    Reviewed April 14, 2018

    Very helpful staff, I was walked through and thoroughly explained how the program worked and how it would benefit me with my current debt. Any questions that I had were also answered in a clear manner and overall a very pleasing experience and I am greatly appreciative with it.

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    Reviewed April 14, 2018

    I'm just getting started with NDR so my experience is limited. I can say they are nice to deal with and explain in great detail how the plan works. I'm confident I made the right choice to work with them.

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    Customer ServiceStaff

    Reviewed April 14, 2018

    National Debt Relief has been so helpful and kind. My debts are starting to be settled and I couldn’t be more excited. I didn’t see an end to my credit card debt until after I made the call to NDR. I would recommend their service to others.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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