National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 26, 2018
Have had totally positive experience with National Debt Relief. All representatives I have had dealings with have been knowledgeable about all proceedings. Have much greater people say cell of mind since beginning this process. I, personally, would not have been able to deal with creditors to achieve the same result.
Reviewed April 26, 2018
All of my concerns and insecurities were quickly put to rest by Marc ** and Monica ** when starting this program. Hope the rest of my experience with National Debt Relief is as smooth, professional, pain free as it has been on the phone so far.
Reviewed April 26, 2018
I recently contacted The Success Team of National Debt Relief in reference to a debt summons I received yesterday 4/25/2018. I spoke to Rosemary **, This agent went the extra mile to explain in detail the steps and process that the company was going to take to resolve this summons. She took the time to listen, guide, and reassured me that the Co. will work with me and gave me a time frame wen to expect a call from the legal aid. Rosemary responded with professionalism, compassion and a great bedside manners. Need more trained employees like her. Thank you Rosemary, for putting my mind at ease.
Reviewed April 26, 2018
Steven was great, extremely professional and made the process easy to understand. I am glad you guys have my back. I really don't have much else to say other than thank you and I am looking forward to resolving my debt.
Reviewed April 26, 2018
It was so easy working with your staff. They are very well versed in what they do. Even though the phone process was long everything was covered and I was very happy with the outcome. I would definitely recommend your company.
Reviewed April 26, 2018
I really hope this works out as explained, I believe the program was explained very well. I am pleased how little pain is involved but respect the honesty and quality of your staff members. If your program works as well as I am hoping I would recommend you to friends. Thank you very much.
Reviewed April 26, 2018
I found the experience in dealing with National Debt Relief to be a pleasant one. Everything was explained to me in detail and I was able to ask questions and get direct informative answers. Everyone I spoke with was friendly, patient and kind, as well as very knowledgeable about the program and its contents.
Reviewed April 26, 2018
I was very apprehensive in calling for help with my debt but speaking with Gary the representative in talking with him help me to understand and made me feel wonderful of my decision. It was quick and painless. I'm well inform of what to expect. Finishing the call and verifying my information put my mind at ease. Thank you.
Reviewed April 26, 2018
Thanks to Ray for all your help. The program was well explained. I really appreciate the opportunity to pay my debt off in less time. This is really an answer to a prayer. Thanks again to Ray and National Debt Relief!! If I ever have the opportunity to refer NDR to a friend I would surely do so.
Reviewed April 26, 2018
Very smooth process! Customer service walked me though the process when settled and gave me advice. I will be debt free soon. This is a great help to me and my family, I would recommend this program to family and friends.
Updated 05/17/18: I started with 7 creditors and 5 months into program two are paid. I have only 5 more to be debt free. I am happy with my experience so far and surprised how easy this process has been. I would recommend this program to family or friends.
Reviewed April 26, 2018
I am satisfied thus far. A lot of emails/calls in the starting stages but that is understandable. Your company has the best reviews online and after getting a collections letter from an agency that barely had 1/5 stars anywhere I looked I feel more confident with the level of service you will be able to provide.
Reviewed April 26, 2018
We appreciated the professionalism that the staff showed us during this stressful time. They were very articulate and helpful. They explained everything in great detail. So far it’s been a nice experience. I’m looking forward to working with them to get to a financial free time.
Reviewed April 26, 2018
I am very pleased with the efficiency of your debt reduction team. I just received notice that one of my creditor's as settled with your team. Thank you, thank you for being there to help me. Only one more to go!!
Reviewed April 26, 2018
Both Adrian Morris and the Welcome Call Team were very helpful in helping me to understand all of the details of the program. While this is very scary for me, they were very reassuring. I'm very excited about getting rid of becoming debt free.
Reviewed April 26, 2018
More decisions they offer to you so you become Debt free. You even get a phone call from representatives talking to you about how your account is doing good and what they have to offer for your new payment option that will let you keep a couple of lunch money options. That's great. I want to say thank you National Debt Relief.
Reviewed April 26, 2018
I'm happy to have people from National Debt Relief to be concerned about getting me out of my Credit Card Debt. I will never get in this kind of debt again. Without these generous people helping me in my time of need, I would surely be in a world of trouble.
Reviewed April 26, 2018
Very happy with the way you have handled my debts. Keep up the good work. Would recommend you to others. I am satisfied with the way you have paid off some of my debts. I can't wait for all of them to be paid off. Thank you for all you have done.
Reviewed April 26, 2018
The person in charge of setting me up with this program (Eric **) was fantastic in letting me know everything I needed to know. He answered all my questions even if they were repetitive until I completely understood. I am looking forward to the end of the tunnel.
Reviewed April 26, 2018
They were very professional, explained in detail and answered all my questions to my utmost satisfactory. This was a very hard decision to make. I have always prided myself in my great credit rating so going without a job and having to rely on living on credit cards is the worst possible solution. However it was necessary. The team of professional people I spoke with really helped me to make this decision. Thank you and I hope it all goes as expected and my credit rating will be back up in three years.
Reviewed April 26, 2018
The application was clear and the representative was clear, warm, as well as professional. Quite a good experience. I will have to go through the process before recommending to a friend, however. I was most happy with the fact that I was still in control of my financial destiny, but with professional boundaries.
Reviewed April 26, 2018
Very pleasant to work with, explained all items very well. Help with my questions and made sure I was informed of all the things I needed to do. Helpful suggestions, gave me peace of mind of how things would work out.
Reviewed April 26, 2018
All my questions were answered and all my concerns were made to feel important. Casey was very patient and listened to everything I said and explained things as often as I needed them explained. The welcome phone call was nice because it reiterated what I had already heard.
Reviewed April 26, 2018
I just started with National Debt Relief and so far everyone has answer every question I had and I know it will take time to get me back on my feet but I trust them on this big decision form me. Thank you so much!!!
Reviewed April 26, 2018
Would recommend to others. Thanks, for courtesy and guidance. I found process to be explained very well and patience was used with my many questions. The follow up e-mails were prompt and good directions and full explanations were provided.
Reviewed April 26, 2018
The National Debt Relief is a great company which resolves any debt. This my first experience with them. It seems good for me because I am tired of the credit card debt. Their agreement is so smooth also the monthly payment is low. I will recommended this company to any friend who suffer with the credit card debt. Thanks. See you soon.
Reviewed April 26, 2018
I have been quite pleased working with NDR thus far. Two of my Four accounts have been resolved in under a year, which was honestly unexpected. Customer service has been really great too. Any questions I have had, they answer very quickly and accurately. Excited to wrap up the rest of my accounts!
Reviewed April 26, 2018
I have joined National Debt Relief like 6 month now, and 2 debts are solve. It's to soon to say I’m almost there. But so far I have save $1000.00 and hopefully they so, and I know with with program I will be able to be debt free the way things going.
Reviewed April 26, 2018
You gave me the opportunity to take control of my debt. I am very pleased with my experience and would recommend National Debt to anyone who needed help. Now I am in control of my debt as well as my life. Thank you.
Reviewed April 26, 2018
My experience was pleasant and both agents were proficient and clearly explained the process and the terms of the agreement. It truly was a pleasure speaking to both of them. I will most definitely recommend you to friends. I can see now why you are rated the top firm in debt consolidation because your agents are professional and most importantly friendly.
Reviewed April 26, 2018
I cannot express how great the whole process was. The two persons that I spoke with were very knowledgeable throughout the process and very friendly. I received outstanding customer service. I am very happy I decided to call National Debt Relief.
Reviewed April 26, 2018
I am impressed by the results of the negotiations on my behalf by National Debt Relief with the various CC companies. I have also noticed that the process is advancing in line with what was promised to me by National Debt Relief.
Reviewed April 26, 2018
The people we talked with were very professional and thorough. The program and all aspects were explained and we were guided through the sign up process. We are very happy with our experience and are very much looking forward being out of debt very soon.
Reviewed April 26, 2018
I worked with George ** and the process was so pleasant. It wasn't something I was expecting or proud to do but George was so nice to work with and the process took less than a week start to finish. It's a relief off my back and feel like I can start crawling out from under debt now.
Reviewed April 26, 2018
I was way over my head in debt and was experiencing severe anxiety and depression. I looked for some debt consolidation companies and found that y'all had a very good rating. I see why. You are able to settle my debts for a fraction of what I owe and makes me much more at ease.
Reviewed April 26, 2018
I would definitely recommend someone who is in the same situation than I am, based on the willingness of the people to help. They went over everything, their presentation is very clear, their kindness, calm, and patience are unbelievable. I was very impressed with the way they conduct themselves during our conversation. I felt like I was part of the team. It gave me the impression that they are having fun with what they are doing as professionals, and make me think that maybe it is a good thing working for National Debt Relief.
Reviewed April 26, 2018
National Debt Relief have been great at working to relieve me of my debt. It has been an easy process and I would recommend anyone who is struggling with credit debt to give them a call. I am almost out of debt now thanks to them.
Reviewed April 26, 2018
After a year with them, a few of my cards have been taken care of and a few left. Pros: a great customer, helpful, low payment options. Cons: your credit score will hit rock bottom if you solve with NDR. I have heard there are other services that don’t make your credit score hit to the bottom and don't make your bills go to collections. Kinda regret about it.
Reviewed April 26, 2018
Every time I have had to call customer service or deal with any of the responders with your company I have had nothing but great people. Wonderful attitudes never a sour tone. I have never been talked down to or felt belittled when dealing with your reps. Thanks for great customer service. Rare these days and very much appreciated. The best part is you have so far done everything you told me you would to help me resolve my problems.
Reviewed April 26, 2018
They were very informative and friendly. They made us feel like they have known us for a long time! Very courteous and very punctual with their return calls. Anthony was very friendly and gave us all the information we requested. He answered all of our questions and told us some good advice about debt.
Reviewed April 26, 2018
I want to thank you all for the help you have given me. This has been a very difficult decision and I thank you all for helping me to get through this process. The representatives that helped me with my case were very helpful and knowledgeable. When I was done speaking with them I understood what to expect and the additional help that is available to me if I should need it. Thank you!!!
Reviewed April 26, 2018
My wife and I started a business then we ran up a bunch of stuff on credit cards and basically couldn’t afford to pay them off. I talked to a bunch of different providers and National Debt Relief came up with the best rate. The process went smooth and easy. The rep who dealt with me from the start was very helpful, very good, and came up with a price real quick. I was paying $1,900 a month on different credit card payments and she dropped my payment almost a third. Now I'm only paying $690 a month. I'm very happy with the service. It's definitely worth it.
Reviewed April 26, 2018
National Debt Relief's enrollment process was easy, and we got a good payment plan. I looked at the reviews and NDR seemed good. The cost was fair, and I had a fine interaction with the negotiator. They took my information on what I was trying to accomplish, what the payments would be, and how it would work, and they explained it clearly. I know they got to build up some funds before they can start negotiating and it took a while for them to get going on it, but once they got going, it's been doing good. I've been with them for a year and a half now and they've settled almost half of my debts. So, I'm happy with what they have done, so far. I'd recommend them.
Reviewed April 25, 2018
Rikyela is great. She followed through with getting my new autopay account checking number processed! She took the info and followed up after three days. She’s a five star employee and so is the rest of your team. Not to mention you just settled another account for me.
Reviewed April 25, 2018
In the beginning after signing up for the program I didn't hear anything for awhile. Was worried--but then a representative contacted me and I have been well informed with what is happening with my accounts. VERY pleased with my choice to use this company. Thank you!!!
Reviewed April 25, 2018
Both Shelly and Jamie were very knowledgeable and super nice to work with. They took me through the process quickly and painlessly. Never knew I could feel so good. The weight has been lifted off my shoulders. I would highly recommend this company to my friends and family.
Reviewed April 25, 2018
So far I am very pleased with the process. Everyone has been very helpful. I don't know how the rest of the process will go yet, so at this point I have only done the welcome packet and I don't have anything but positive thoughts.
Reviewed April 25, 2018
They did a good job keeping it simple and easy to understand. Being in debt is a stressful experiences and NDR has help relieved that. This is the first time in my life, where I've been in a position to not keep up on my bills and it's nice to know there is a company that will help during this time.
Reviewed April 25, 2018
I am personally satisfied with the professionalism my case has been treated. I was well informed with all the features and strategies of this program; including pros and cons clearly stated. The help by the specialists have been top-notch and everything has been explained quite clearly. My matters have been handled in a timely fashion. Documentation is informative, clear and concise. The way the debt specialists have dealt with my financial issues has been trusty and genuine. I feel satisfied and ready to take this critical step in getting my finance matters back on track.
Reviewed April 25, 2018
I am happy for the service I have gotten from NDR since Nov. 2017. Everything was explained well to me and I was given the customer service number to call in case I had questions. When I do call the people are very knowledgeable and helpful. This service has taken a big burden off my mind. I appreciate the follow up calls from NDR and the extra information I have been given.
Reviewed April 25, 2018
I'm satisfied with the service I have received so far. The customer service is excellent, always friendly and knowledgeable to answer my questions. Most of my debt has been settled already which gives me a light in the end of the tunnel. The reason why I don't rate NDR as a 5 is because their fee to settle the debt is 23% (at least for my contract with them) which is extremely high.
Reviewed April 25, 2018
My experience with National Debt Relief has been very good. Everyone has been very knowledgeable and helpful and very efficient. I would recommend National Debt Relief to anyone who needs their assistance. I want to say thank you to everyone who helped me! Thank you very much!
Reviewed April 25, 2018
They worked quickly and efficiently in obtaining agreements to settle my debts. The only slow down was my fault for not keeping them updated when I moved. Once I updated my contact information, my last debt was able to have an agreement settled within a few days.
Reviewed April 25, 2018
Going to National Debt Relief, was the best move I have made. From Gilbert who collected all of my data, to the welcoming committee, I am very grateful, for their professional advice and sensitivity, to my embarrassing predicament. I would highly recommend National Debt Relief, for anyone who finds themselves in a financial bind.
Reviewed April 25, 2018
Two and a half months and they settled a debt already!!! Two more to go. And the best part in all this is I'm learning to spend only what I have. Freedom is on its way! They answer all your questions and are available 24/7. Never a wait hanging on the phone. Feeling swallowed up in debt give them a call.
Reviewed April 25, 2018
Everyone that I spoke with did an awesome job in explaining things & answering all of my questions. I feel really good about my decision to let NDR handle my account. I look forward to completing the program & getting back to financial freedom. I want to send a special shoutout to Dylan & Mona for getting me on my way to becoming debt free! GOD IS GOOD... ALL THE TIME!!!
Reviewed April 25, 2018
My experience has been good so far. The people I have talked with were friendly and professional. Everything was explained in detail and I was thoroughly informed about what would be done and what to expect. I am pleased with the service so far.
Reviewed April 25, 2018
I was so surprised to get a phone call that one of my debts had been settled. It has only been two months! National Debt is so easy to work with. They keep me informed of a change and call me with updates and reviews. I can call them about something I don't understand and they take the time to explain it to me. National Debt is very kind, courteous, and helpful. I feel they are the #1 debt company out there. They really care and want to help.
Reviewed April 25, 2018
Very informative and helpful. Although the program will impact my credit score for a bit; I feel it's the best way to go; rather than completely falling behind in payments. A lot of stress was relieved when NDR gave me a number for my creditors to call; now I don't have to be bothered anymore. Hoping to be free of credit card debt in 36 months.
Reviewed April 25, 2018
Everyone I spoke with was very kind, understanding and informative. I did not have any further questions or concerns after speaking with the associates. Your customer service has been outstanding. I’m looking forward to becoming debt free. Thanks to you guys!
Reviewed April 25, 2018
Very knowledgeable people, although an unpalatable situation nonetheless, I feel I have a great team in my corner! Looking forward to learning from this experience and recommending this company to anyone trapped in a credit based financial bind. The road may not be easy but it's certainly doable with the help of the right people.
Reviewed April 25, 2018
We are so pleased with National Debt to help us resolve accumulated debt over a period of time and helping us to be debt free. To hear the counselors explain the process and making sure you understand is knowing National Debt Relief is really there with you through the whole entire process.
Reviewed April 25, 2018
The advocates I worked with were very nice and made sure I completely understood how the program works, what all of my options were plus the outcome of each option and also explained what I was signing for. They were very knowledgeable and professional.
Reviewed April 25, 2018
Paul answered all my questions. He even spoke to my wife who was against consolidation 100%. He managed to calm her down where I could not. I understood everything we talked about. I’m allowed to talk to him anytime and have professionals look after me. Thank you, Paul!!
Reviewed April 25, 2018
I like the fact that you can just approve a settlement via email response. You don't get hassled with a bunch of calls. I don't get any more calls from creditors and my credit score is climbing! If you want to pay more toward your debt settlements it's as easy as going online and paying a bill. I highly recommend National Debt Relief! Without them I would have had to claim bankruptcy!
Reviewed April 25, 2018
My experience was professional, thorough and all my questions and apprehensions were answered and dealt with. Michael ** was very informative and stepped me through the process very easily. Thank you for giving me a option to get my financial life back in order.
Reviewed April 25, 2018
Very nice and tell you everything you need to know, they call you when they tell very professional on the phone. I would give them a high rate. If you don't understand they will go back over the thing and explain it in a way that you can,
Reviewed April 25, 2018
When I started with this company for about the first year it was good then I suffered major medical and financial setbacks and could not keep up with 2 payments a month so they dropped me with no notice also they dropped 2 of my accounts after I explained in detail how bad my financial hardship was. I am back using them but they raised my monthly payment by 100 when half of my debt was gone but I am trying to keep up with the payments to them. They constantly bother you with automated callls while at work.
Reviewed April 25, 2018
Have received settlement offers from three creditors already. Brings a sense of relief to have those accounts settled. I would definitely recommend, and HAVE recommended them to a friend who is also being helped. National Debt Relief is definitely recommended!
Reviewed April 25, 2018
I have only been a customer to National Debt Relief for a short period of time. The staff is always fast and friendly when you call there they can accurately answer your questions. I would recommend them to anybody. Thanks for helping me with my debts and relieving a lot of stress.
Reviewed April 25, 2018
I feel like I can trust this company to take care of my needs. I had a pleasant experience with Sean ** and Ronald **. They were able to explain the program and answer all of my questions. I plan to have a better future with this debt relief program.
Reviewed April 25, 2018
Throughout the signup process things were thoroughly explained and representatives were kind and helpful. It was very easy to sign and submit all the documents online as I spoke to the representative. All questions were answered and I was never left confused.
Reviewed April 25, 2018
My experience has been ok. They did tell me they would call me back on Tuesday evening at 8:45pm and no one called. They kept calling me while I was working. Don't they put that stuff in the notes to not call during certain hours. This was for my welcome call. The first Rep, Ty was nice and informative.
Reviewed April 25, 2018
We processed our first settlement offer today. It was quick and easy and we were very happy with the results. We were contacted by phone and email and when we called back to go over the settlement the gentleman who spoke with us was very thorough in explaining what was happening.
Reviewed April 25, 2018
My experience with National Debt Relief has been nothing short of exceptional! They were very prompt and thorough helping me start the process and made sure I knew exactly what would happen and what to do going forward. I have had a debt resolved and it was a better result that expected. I would definitely recommend that anyone struggling reach out to National Debt Relief.
Reviewed April 25, 2018
NDR is living up to my expectations! They have already negotiated and closed 2 of my creditor accounts! I've been living with a great deal of stress. Today I received a call from a young lady who was very professional. We resolved some issues and we're moving ahead. Thank you!
Reviewed April 25, 2018
National Debt Relief Service is #1!!! Very great customer service from Mr. Joel ** and Ms. Sherylin **. They really help me understand the program. And I would recommend everyone for this Service. Thank you both and National Debt Relief Service! Great Job!
Reviewed April 25, 2018
NDR have been truly grateful of what they are accomplishing for me. They are saving me a lot of money down the line. It's been relief after relief. If you are reviewing this take my word for it. Make that call. You won't regret it. National Debt Relief is truly the best.
Reviewed April 25, 2018
I’m so happy that National Debt Relief is helping me be debt free. I just wish that national debt relief could be more faster on working with the creditors, I’m definitely would recommend to any friend or relative who is having financial problems.
Reviewed April 25, 2018
There is a lot to absorb. Also could not download pdf files. Marcus and Jamie were helpful. Would have appreciated more help on the forms. We'll see in the future how easy or difficult this will become. That is pretty much all I have to say.
Reviewed April 25, 2018
So far I am extremely pleased with the first 3 negotiated settlement amounts of debt on my accounts. The only suggestion I would make is to lower the portion that NDR gets after settling. I didn’t seem to know that it was going to be $250-$300 each time. Thank you!
Reviewed April 25, 2018
Both Tiara and Nicole were kind, professional, and patient with all of my questions and concerns. I am so grateful to them and to National Debt Relief for their assistance. I have felt so much shame around my debt, but the professionalism and kindness of these representatives made me feel like I could finally take a deep breath.
Reviewed April 25, 2018
Exellent Service! The entire team (Jason ** and Nicole **) was a dream come true and a huge relief to me and my family. I had no idea what I was going to do and was drowning in debt. Thank you, thank you for everything.
Reviewed April 25, 2018
I found Dwight extremely easy to deal with, her was knowledgeable and professional in every aspect of our dealings. The whole process took just a couple of hours to complete and knowing that my situation has improved is a great feeling.
Reviewed April 25, 2018
Overall good experience with Nathan **. He did however seem to get annoyed with me asking questions at one point and I in turn started to feel that I was being pressured into getting things signed ASAP. Very good experience with Theresa **. Very good experience with the lady who did my welcome call. I apologize, I could not catch her name.
Reviewed April 25, 2018
The debt specialist was very thorough in explaining the program and the results I would be receiving. Additionally, he explained and coached me on how to respond to debt collectors for my accounts going forward in the next few months.
Reviewed April 25, 2018
Customer service is excellent and employees seem very knowledgeable and eager to help. I am just starting the program but I have been very impressed so far. If I come across someone in dire need of debt relief I will be sure to refer them to you immediately.
Reviewed April 25, 2018
I was very pleased with the assistance I received from National Debt Relief today. Everything was explained to me very in depth and in words I could understand. Looking forward to working with NDR in this settlement of my debts. I would gladly recommend this organization to anyone I know that has a need to get relief from their debts.
Reviewed April 25, 2018
Great experience so far. I'm feel a little stress is gone but in months I'm sure it will be better. Thank you. As long as you guys take good care I will be less stressed. I'm sure Antione and James were very great at what they do.
Reviewed April 25, 2018
Everyone I spoke with at National Debt Relief was very nice and very informative. I was really nervous but they made me feel comfortable. They were very understanding. I look forward to working with me in solving my financial debts.
Reviewed April 25, 2018
They have helped me so much and still are, their customer service has been excellent! I have nothing but good things to say about National Debt Relief. I would refer them to anyone that needs help with there debt. Thank you so much National debt relief!
Reviewed April 25, 2018
Customer service went through everything with me and gave me the security I needed. They made the process clear and easy! I’m excited to pay off less debt in a shorter time with the help of the representatives at NDR.
Reviewed April 25, 2018
The staff was very helpful and welcoming. I was provided with all the information that I needed. I am very confident that my debt will be resolved. This will allow me to enjoy the financial freedom I have always dreamed of.
Reviewed April 25, 2018
Every representative that works with me is very informative and helpful. So far two of my accounts have been settled. The representatives are very friendly and explains everything in depth. I look forward to continue working with you. Thank you.
Reviewed April 25, 2018
I signed up in February 2018. Since that time they have helped me get rid of 2 credit cards already. If I was doing this on my own that would have at least taken me 2 years! Thank you so much for your help!
Reviewed April 25, 2018
Very kinda and helpful! I was helping my foreign senior parents explore their options to get out of debt and the person we spoke to was very patient and made sure they understood all their options fully before moving forward. You can tell she cared and wanted my parents to find their best path to becoming debt free and it was such a joy and relief to speak to her and help my parents start their journey to becoming debt free.
Reviewed April 25, 2018
Daniel was very helpful and I really appreciate his help. He went over the program with me and it’s a big relief for me. Will able to save something now. No more paycheck to paycheck again. Great service. Thank you Daniel.
Reviewed April 25, 2018
Very professional and answering my question. Very helpful. I’m very pleased. My experience was so nice he made my day. You have good people working for your company. Keep up the good work. Thanks again for all you do.
Updated review: April 27, 2018
I was concerned about the welcome caller telling me I might be sued and have to pay court costs. Raymond explained it better and further to me and alleviated most of my concerns. He was very helpful and pleasant and I appreciate him taking the time to explain things to me patiently.
Original Review: April 25, 2018
It's much more complicated than I expected and when I talked to the welcome person, he mentioned lawsuits and having to pay court costs, which had never been mentioned before, therefore the fear. I have to admit I'm a bit concerned about this program working and being left holding the bag for a lot of money from debtors who will not negotiate. Everyone I have talked to has been very kind and polite, though.
Reviewed April 25, 2018
I am very happy I found National Debt Relief. They have made it very easy to clean up my credit with affordable monthly payments. They do the leg work that I couldn't find the time to do. I would definitely recommend this company to anyone struggling with collection accounts!
Reviewed April 25, 2018
Was very helpful and considerate. Was willing to listen and provide assistants at a time of financial stress in my life. They were willing to lower my payments for a period of time. Yes, I highly recommend Nat'l Debt Relief.
Reviewed April 25, 2018
Sales counselors were very informative and very helpful. I would definitely recommend this service to a friend. Very much looking forward to getting out of debt and to improve my credit score. By next year I will have additional income and I will be able to contribute more to my account.
Reviewed April 25, 2018
This process has been incredibly smooth and easy, I’m so glad I contacted. This company has the best online reviews and they really live up to it. They are very upfront, make sure you know exactly what you are getting into and everything is explained in black and white and is straightforward. Everyone I’ve spoken to has been incredibly nice and helpful.
Reviewed April 25, 2018
Very smooth experience, very professional, explained & made understandable. All phases of programs were explained & all options explained. I would recommended this program to a friend if the opportunity comes to my attention.
Reviewed April 25, 2018
The process in entering the program was flawless and you receive a great peace of mind. They made it easy to get all the data required. I feel that I am in good hands in the next four years as I go through the program and become debt free.
Reviewed April 25, 2018
While it could be a little robotic at times (can't blame 'em they gotta tell you what they gotta tell you), they were friendly, understanding, and generally gave me a sense of peace about it. The whole experience with debt is stressful enough and I have a lot of anxiety talking on phones too. They made this process very stress free.
Reviewed April 25, 2018
My experience with National Debt Relief is perfect, at least one headache is gone. I hope other offices in NY work the same, where you ask something and not need waiting for answer 10 years! Thanks for your work and of course I will recommend everybody who have difficult times of them lives!
Reviewed April 25, 2018
We followed this plan that National Debt Relief set up for us. It was a difficult process as we have a family and trying to pay off more than $30k in debt, but we did it. They were great to work with and we stuck it out through the entire program and paid it off. It feels so great to have that burden lifted off of us.
Reviewed April 25, 2018
Very happy with the initial call with Jonathan **, very clear, very responsive. However, the person I was talking to when I completed my welcome call was not very friendly. She was speaking so fast and every time I would ask a question, she was speaking over me and being super impatient. It didn't seem like she really cared about me, but I am sure not everyone is like that. Again, overall great experience, welcome call not so much.
Reviewed April 25, 2018
I've been working with NDR for about 3 months now and they've been really helpful. Customer service is always available when you need them, and so far they have made settlements with two of my debtors! Obviously it will take a while before everything is totally resolved, but I feel like I'm making steps in the right direction. It's such a weight off my chest to know that they're working for me behind the scenes to help me resolve my debt.
Reviewed April 25, 2018
We were able to set our settlement easily and was able to take care of things easily manner. The customer service representatives was very pleasant and nice to talk to, was able to deal with all the issues, All over nice phone call.
Reviewed April 25, 2018
Very helpful and answered all my questions. Explained everything I needed to know and some that I never thought to ask. People were very nice and courteous. Helpful with my enrollment cause of my email not working while I was on the phone. Very patient and understanding.
Reviewed April 25, 2018
Everyone I spoke with yesterday was very helpful. They were knowledgeable about my issues, and made everything very clear and understandable. I look forward to working with them to help resolve my debt, which has been so difficult to deal with.
Reviewed April 25, 2018
Representative was knowledgeable, personable, and beyond what I was expecting. Everything was explained completely and there was always a friendly answer if I had a question. I would recommend National Debt Relief to anyone needing help with credit card debt.
Reviewed April 25, 2018
I'm very happy with NDR's service and results. They are always there when I call and need to talk with someone, unlike other services who never respond to messages. NDR operators strive to make me feel comfortable and help me to clearly understand everything that is going on with my account.
Reviewed April 25, 2018
Gave me hope where there wasn't any and stayed with me until something was worked out. For the help I needed very nice person kept me calm because I am not good with doing thing online. She walk me through the steps. Need more people like her in the world. It was like she could feel my pain.
Reviewed April 25, 2018
I was paying so many bills and all my money was basically going to bills. I was just throwing my money down the toilet. Something came in the mail and my wife and I talked it through and we both agreed and called National Debt Relief. I was explaining that I was going through some hardship and they were very nice at the time. There were a lot of questions like what I was paying to my creditors, for gas, and for rent.
Now that I am in the National Debt Relief program and everything was eliminated, the only bills that I pay is my car loan, my rent, my target, my life insurance, and my gym. I know what I owe and and I'm trying to see who I gotta pay. NDR worked through me 100%. I like to talk to them very much. They take the money out of my account every two weeks and put it in a global account. They're trying to negotiate with creditors who they handle and they're very happy explaining to me when they come through negotiating with a creditor. If I come across something that says they want to take me to court, I would email them the letter. I have everything and I'm not nervous about it. I have settled with two, so I got 10 more to go. And the only thing is I hate are these letters that I get. They keep on sending me those that I'm supposed to pick up at the post office. I owe money but I'm trying to take care of it.
With the money that goes in, I hope they can still negotiate with the creditors. That’s just my main concern. I'm pretty patient and I just don’t want to be harassed and get letters. Also, I'm trying to build my credit score. I make one purchase and pay it off, make another credit card go. I try to recommend NDR to people who have problems and I've recommended them to my boss. He told me what I owe is nothing. He owed $60-80,000 and he wished he could get rid of that stuff. I gave him the information.
Reviewed April 25, 2018
My whole experience, thus far, has been very good. The people are very knowledgeable in what they are doing and able to convey it to their customers so they truly understand what is going to happen. I highly recommend this company.
Reviewed April 25, 2018
Your company is awesome. I could not have done this one my own. I would recommend your company to all my family and friends. Thank you so much. I am happy with the results I have received so far. Great company to work with.
Reviewed April 25, 2018
The relief to discover that my debt is paying paid without an everyday hassle. No people calling on phone to threaten about what could happen if not paid. The friendly service of this program to help me without criticizing me for being in this situation.
Reviewed April 25, 2018
I am rather pleased with my experience thus far with NDR. National Debt Relief has been very effective and delivered the services as promised. I will be happy to recommend their services to anyone. They are a great company to do business with!
Reviewed April 25, 2018
I was very worried about doing this. I have heard horror stories and I just didn’t want to fall prey to a scam. But I can honestly say I didn’t. Every time I call I’m always talking to someone kind and understanding and knowledgeable. They don’t rush you. They let you ask all the questions you need. I’m so pleased and closed my first creditor today and I couldn’t be more thrilled that this actually works. All I can say is I’m so much closer to financial freedom and having that burden lifted.
Reviewed April 25, 2018
When I began my research on getting help with my finance i receive all types of quotes. National Debt provided me with correct information from beginning to end. They were very helpful in explaining to me all my options. I'm glad and satisfied I chose them.
Reviewed April 25, 2018
So far so good. Debt is continually being reduced at substantially lower amounts. They've been able to answer any questions in a timely manner and well. I would recommend this program to anyone who feels like they are drowning in debt. It's allowing me to feel like there's an end in sight.
Reviewed April 25, 2018
So far, I am very impressed with the professionalism shown me by the representatives of National Debt Relief. I have only been putting money into my account for four months, and they have already settled one debt. It was a very good settlement. I only have to pay about one third of the total debt. I am grateful for their help.
Reviewed April 25, 2018
Drew was helpful with the whole process. He made everything go so smoothly. At the end of everything I felt so relieved that they were able to not only help me but Drew understood my hardship. I would definitely recommend it to a friend.
Reviewed April 25, 2018
Everyone I have spoken to have been wonderful! I am so glad I chose National Debt Relief to handle my debt. I feel like a huge weight has been taken off my shoulders. I CANNOT wait until I'm completely debt free! They have made the process so easy.
Reviewed April 25, 2018
I had a great Rep that was very helpful and friendly. She understood my needs and offered solutions for me. She inform me that one of my debt had been settled. Customer service representative are very helpful and happy to help.
Reviewed April 25, 2018
I started with NDR on January 2017 and it has only been a little over a year and a lot has happened since that time. My account has almost made it to the half way mark and I am pleased with the work that they at NDR is doing to get me on my feet again. I had a scare from one creditor but a quick phone call got me back in the safety of NDR. They have some pull with the creditors so let them work. They know what they are doing. Great Job Guys at NDR.
Reviewed April 25, 2018
When I spoke with Kathy **, she was very helpful and thorough with instructions and information. She answered any question I had very well. I have spoken with another person I can't remember her name. She was very helpful too.
Reviewed April 25, 2018
The representatives spoke to me with kindness and respect. They were patient and answered all my questions thoroughly as they guided me through the process up signing up. I did not feel pressured to lock into the contract; but rather well informed.
Reviewed April 25, 2018
Everyone was very helpful and very knowledgeable. So very glad we decided to do this and become debt free. It has give us peace of mind and less stress knowing we will be debt free in less than 3 years.
Reviewed April 25, 2018
I am so happy with National Debt Relief. I would recommend your services to family and friends. Thank You so very much for helping me in my time of need. I have been so happy knowing that you are there.
Reviewed April 25, 2018
Enrolled in program February 2018. Fast forward to April 2018 first debt settled. Well on my way to being financially free maybe in a shorter time frame from first estimated. So happy I took Initial step to clear some bills up from some life setbacks. All it takes is a Commitment on your part to follow all rules laid out in first signing into program.
Reviewed April 25, 2018
Diana was great! (: She explained everything really well and you could tell she honestly wanted to help us! (: We will be debt free in no time and we are really excited about this program! I would definitely recommend this to someone in a hardship needing help!
Reviewed April 25, 2018
They are working hard to help me resolve my debt. It has been wonderful working with them on this matter. I am hoping that all of the rest of the debt resolution is as easy as this one was. It had also been done in a very timely manner.
Reviewed April 25, 2018
National Debt Relief was very attentive to my debt consolidation needs, polite reps, negotiated with my creditors very well and notified me of debt settlements quickly. Easy to communicate via email and phone. Overall experience - excellent! I would highly recommend this company to anyone struggling with their ability to pay off high-interest credit card companies who are unwilling to work with their clients.
Reviewed April 25, 2018
They're reliable, easy to get involved in and flexible when it comes to settlements. They managed to get me a 50% settlement for one of my larger debts. This was a giant relief for me. I have nothing but praise for the company and their way to negotiate.
Reviewed April 25, 2018
It has been a great experience so far. Thank you for all what you all the team have done on behalf of me solving my debts. I feel great support with all what you are doing helping me. I was struggled paying and now I start to see the freedom of my debts.
Reviewed April 25, 2018
National Debt Relief comes on top of all similar program. The down to earth explanation of their staff shows genuineness and sincerity of the program. Surely I will recommend to friends who need such services. Keep up your good services.
Reviewed April 25, 2018
I was having a hard time trying to make a plan to get out of the whole of debt I’d dug myself. Thanks to National Debt Relief I have a light at the end of my plan and have a way to build the life I’ve always wished for.
Reviewed April 25, 2018
Everyone I have dealt with has treated me with respect in this time of desperation for myself. They made the process so easy! So happy to be on this path to better my finances. Everyone has been so helpful and knowledgeable.
Reviewed April 25, 2018
Great customer service. Would recommend this to many people if it gets us out of debt quicker. Hope to be able to spread the word for this company to help more people in our situation resolve their issues quicker than the credit card companies do.
Reviewed April 25, 2018
I am aware that you need to take some money out of my account, but was shocked that so much was taken out so soon. I have made 3 payments of $491, totaling $1473. You took out $606. This is over 1/3 of the amount I have paid into my account. This is not right to do! Now I don't have much for you to negotiate with, which will have my creditors adding more fees to my account. I am very disappointed and upset about this and would like someone to call me and let me know what you can do about this.
Reviewed April 25, 2018
Overall, The experience has been good as of this point in the relationship. Only time will tell, how the relief system works for me personally. I am hoping to see a silver lining once we are through the dark clouds. But, patience is a virtue. I will tell my friends about this service that may require it.
Reviewed April 25, 2018
Credit card debts and unexpected expenses led me to seek debt relief. The enrollment process with National Debt Relief wasn't difficult, except they couldn't get our bank account right. They had a problem with it not being able to take the money, and the money that was coming wasn’t coming out because it was never right. So we had to go open another account for them to withdraw from so that they could do it. But what I had a problem with was with the sales process. Everybody was nice. They called me when they got a settlement offer and emailed it to me. However, within two hours they called me and told me that I have to accept it without anything other than the numbers and my expectation that we would be able to understand what we were settling and how we were settling it. All these other contractual issues that we were led to believe would be relevant, weren't, and in fact weren't part of the arrangement.
They didn't disclose the true facts about how the negotiating settlement would impact us. The fact that they're gonna show on our credit, it is a settlement, I'm better off paying the trustee 10% and to settle. They didn’t disclose that they weren't negotiating with everybody and what they did is they had come to a settlement with one person and all of the money will go to that one person. So, in turn, they sent all the other cards to me. And even though we referred those to them, there was no legal representation through that company, so they continued calling us.
It was a big waste of my money and I would never recommend National Debt Relief to anybody. If I had the time, energy, and desire, I would have sued them for deceptive trade practices. But I've got better places to put my energy. I withdrew and just went ahead with the bankruptcy. They wrote me a partial refund on the money they were holding, but they made me go for a settlement that we never completed. They took another $300 out of my balance.
Reviewed April 25, 2018
Enrolling at National Debt Relief was a good process. When I did some research online, I came across them and the person I spoke to counseled me through the process. That's why I went with them. Right now, I'm still in the process because I have had some hardships so I had to postpone. The process with them was supposed to be 200 and I told them I wanted to skip and they lowered it to $59 so they worked with me. Also, National Debt Relief paid off some of my creditors and I’m still in the program.
However, last December, I was in a school hall and they called me and I was trying to explain that my phone's gonna power down. But they kept making me answer all these questions that I did not want to answer in front of random strangers. Then it was embarrassing that I had to talk like that in front of my friends. Moreover, when I complained to them, someone else called me. It would be an improvement if those who have called when I was having a hardship have more counseling skills instead of collection skills. In fact, I remember one incident, I was with my daughter and someone called but she had an attitude. I was explaining my problem and she didn’t even put me on hold before she started making fun of me to her co-worker. Still, while a couple of them got on my nerves, overall, they're good. While I didn’t like the elevator music when I’m on hold, I’d still recommend National Debt Relief.
Reviewed April 24, 2018
Rhonda was very understanding and thorough when reviewing finances and what NDR can do for you. She made me feel at ease and not stressed out at all. Thank you for being kind and extremely helpful with answering my questions.
Reviewed April 24, 2018
Avery was extremely professional and very knowledgeable on everything that we did. He was not pushy or even acting like a salesman but an Excellent Representative of National Debt Relief. Also being transferred to the welcoming side and reviewed everything that we did to check for all accuracy a job well done. Thank you.
Reviewed April 24, 2018
All my questions were answered promptly. We reviewed all aspects of the contract. The representative was very patient and respectful. Financial adjustments were made in the payment agreement at time of the welcome call. I found that to be very pleasing.
Reviewed April 24, 2018
My experience with each of the member was excellent, they were knowledgeable on everything and everything was explained to me clear and I knew I could contact them at any time. Overall I end up feeling comfortable with the program.
Reviewed April 24, 2018
It only been a short time but have worked for me fast. I was thinking it would take longer to get any of my credit card companies to make any kind of offer. The offer was lower than I was thinking about getting.
Reviewed April 24, 2018
I had all my questions answered and I was explained the process I will be going through. I do not have computer skills and I was helped with the forms I had to sign and initial on the form which was greatly appreciated.
Reviewed April 24, 2018
National Debt Relief has been so great. My debt was piling up and after a phone call with one of their service reps named Orion, they quickly made me feel like there were a light and the end of the tunnel. They held my hand the entire way and after 6 months I was told that I was eligible for a loan through one of their partners and all of my cards have now been settled. I'm making payments on the loan however those payments are reasonable and my credit is being rebuilt at the same time. So lucky to have reached out for help. Thank you National Debt Relief!
Reviewed April 24, 2018
When I first called I talked to Kyle, he reassured me and talked me through everything. He reminded me that I am not alone, when I started to cry he explained he had once been in the same position as me. In debt and feeling like a failure. I couldn't be more thankful for him and the welcome team for making this process so easy and as stressful as being in debt is I feel a burden has been lifted off my shoulders. I actually got a full night sleep for the first time in months.
Reviewed April 24, 2018
I had excellent and prompt customer service and all my needs and concerns were addressed. Very pleased with Kim **. She helped me previously and I didn’t follow through on my part. She remembered me and we picked up where we left off.
Reviewed April 24, 2018
Really hope to see this works out! Ronney was very informative. From what it sounds like they do a good job helping others! I hope that this works in my favor and it's not just a scam. I was recommended this by a friend.
Reviewed April 24, 2018
Very nice. Short, sweet, and to the point. Explained how the program works again. Went over each email sent. Excited to do business and eliminate the debt I have incurred. Assured me I would have access to lawyers if needed and have helped to lighten the weight I am carrying.
Reviewed April 24, 2018
I spoke to Chris and one other gentleman (I don't remember his name but he did my welcome call). All of our options were laid out for us and we were helped picking the best option. I'm very happy we chose debt relief to help us with our debt and we feel confident this is the path that will get us debt free!
Reviewed April 24, 2018
It has been a very helpful and friendly experience, working with National Debt Relief. I am just glad to be finally able to slowly take care of some of my debts. I am still in a slight financial bind, but they have really worked with me in my situations.
Reviewed April 24, 2018
Chris was very helpful in helping me make my first step to becoming debt free. He was very thorough with all of the information that was provided to me. Overall my experience was great and I would have to say that Chris is an asset to your company.
Reviewed April 24, 2018
I am extremely satisfied thus far. The Welcome call helped finalize most everything. I got one thing to sign and fax. I also printed out other documents. I believe I can pay in less time than the 33 month allotment.
Reviewed April 24, 2018
Spoke to two gentlemen who were very knowledgeable and helpful. The entire process was simple and did not take too long. Everything was gone over point by point and easy to understand. I like the communication aspect that all things will be communicated to me.
Reviewed April 24, 2018
They were very awesome to work with and very helpful with any questions I had. They explained the worse part of the process is usually the first couple of months, depending on each person's situation. Glad to have them on my side helping me get out of debt.
Reviewed April 24, 2018
I had an awesome experience with customer service. This gentleman "Chris" went over and above due to my circumstances to help me get signed up and explain everything. The welcome center, also went out of their way to do what needed to be done in a different manner due to my circumstances. I just came aboard and hopefully the rest of my experience will be just as good!!
Reviewed April 24, 2018
Marlo took a great care of me. Great customer service from all departments including legal security department. Took me less than an hour to set everything up and have a peace of mind finally. will recommend it to a friend.
Reviewed April 24, 2018
I spoke with Adrian ** and he was great to work with. He explained each step to me in detail and was very helpful if I had any questions. He made the process easy for me. He described to me exactly what my payments would be monthly, if I got approved, which I did. He let me call him on my schedule so I would be able to answer the phone.
Reviewed April 24, 2018
Hi my name is Jessica. I'm from Washington. I wanted to let everybody and the whole team of National Debt Relief center what a awesome debt place. I mean everyone from customer service to Chantel especially her she deserves a raise or a vacation. Actually that whole place does because you all helped me and I wanted to thank you so much for everything in helping getting signed up and the whole computer mess and merging of calls lol???
And I'm just really impressed on how the professionalism is when I called. I mean now these days people don't care. You guys care. That means a lot. I care for you guys too so I want people out here to read this and if you need a good debt relief center to go or call. National Debt Relief center will take care of you. I mean they will they stand by their word. They are a awesome place. I gave them a 5. I want to give them a 10 because of everybody there did way more than 5??? Thank you so much for everything and all the help to everyone at National Debt Relief center. Thank you.
Reviewed April 24, 2018
I am happy with my experiences I have had over the telephone conversations, with the different representatives. I am a worrier, and I tend to panic and cry when pressured. There is one creditor in particular that continues to call me, and said they do not even correspond with NDR. When I have spoken to NDR representatives, even though I was upset and crying, they remained calm and calmed me down, also. I appreciated that and still do. They answered my questions and I felt better. Oh yeah... I don't answer those phone calls anymore.
Reviewed April 24, 2018
I am very happy and relief. The two people I dealt with were excellent. I am so happy. I was so stressed out before I did this. I am so relieved now. Speaking with Marcus he put me at ease with the fact I am doing the right thing. He went over all the points with me, showed me how much money I would be saving and in 3 years I will be debt free. I love it.
Reviewed April 24, 2018
I got my 4th settlement in 4 months. We are thrilled. We have saved about $7-8,000 so far and in process of paying off 4th account. Been decently smooth until yesterday For my 4th settlement MY account would be short. I spoke to the first girl that wanted $2,000 today. Did a horrible job explaining why. Kept placing me on hold, explained I had to go. She said call back with 24-36 hours to decide how we will pay. They called me four more times that day. After work I called again. This guy gave me different info but just kept throwing numbers at me that again made no sense. But he did say they need 54.00$ to post by Friday or they have to deny settlement and they will not stop calling. They work for me. They have no right harassing me. I said turn down the offer and not to call again. I was going to take it higher.
A nice gentleman called me today. He reviewed the recorded calls. He apologized for the previous calls and realized the information was completely unclear, and wrong. He explained everything perfectly. I will only be about 600$ short over next three months so I set up extra payments to cover the difference over next few months. I'm back to happy.
Reviewed April 24, 2018
I am confident that I am taking the first step towards financial freedom. I'm thankful to National Debt Relief having this program. I am grateful to Andrew for being just one email or call away. He has been guiding me and making me feel that I am important, and every inquiry I have has been addressed right away. Thank you Andrew.
Reviewed April 24, 2018
The person I spoke to was very helpful and full on useful information. He explained everything in great detail. I believe that I made the right choice for my life. They are very understandable and gave no judgements. I would definitely refer a friend in need.
Reviewed April 24, 2018
It sounds good but complicated. We are just in the beginning stages. It’s a nervous feeling wondering what’s going to be the final outcome. The representative Joeseph ** was very kind and understanding. Very professional. Lots of papers to sign and fill out.
Reviewed April 24, 2018
This was a difficult decision to make for me. But The National Debt Relief Team helped me throughout the process step by step. They explained all the details to me and put me in the best program for me. I highly recommend them.
Reviewed April 24, 2018
Everyone was amazing and helpful thank you to my team. Noemi thank you for all you have done for me. The welcome group thank you too. The process works easy and all the form were explained in full. The signing was easy too. Thank you to the whole team.
Reviewed April 24, 2018
I absolutely love that I have had to do nothing, nothing at all. National Debt Relief has handled everything and I haven't received any calls from creditors. I love seeing my accounts settled and knowing I can trust NDR. I would recommend NDR to anyone looking to get out of debt. I was about 86k in debt and I'm halfway through the program.
Reviewed April 24, 2018
The beginning of the process is a bit scary seeing how you don't have a relationship built with NDR, but with time they'll prove their worth. I'm looking at graduating the program about a year early! I was resilient even after a year of being in the program. I was probably also being impatient, expecting instant results. I decided to stick with them after they helped me save $4000 on the first settlement. My credit really started jumping up once I settled about 75% of my debt.
Reviewed April 24, 2018
I've been in the program for about three month now and they are already making settlements on my debts. One of the bigger ones was taken care of this month. I'm happy with things so far. The enrollment is easy and customer service is great.
Reviewed April 24, 2018
My overall experience with everyone I have spoken to has been very knowledgeable and satisfying. I have already referred John ** to my co-worker. I know that if I have any questions or problems, I can call and everyone will be helpful.
Reviewed April 24, 2018
I felt like I was thoroughly informed about all the features of the contract. The representative was clear and concise, he also gave me ample opportunity to ask relevant questions. I was given hope that my credit problems will be solved in two years as long as I cooperate with the program.
Reviewed April 24, 2018
Andrew and Christine were terrific. I felt at ease as they thoroughly walked me through the Debt Relief process. The next 4 years are going to be tough, but I have a better understanding of what needs to be done to correct past mistakes.
Reviewed April 24, 2018
Every customer service rep that I talk to was very informative on all information. With that being said that made me feel very comfortable making my decision. Just glad to know I will be free of debt in 36 months. Thanks again.
Reviewed April 24, 2018
I was hit with a whammy when I was let go from my job and faced with a pile of debt. I was in shock even though I had a feeling it was coming. Making a 6 figure salary and going down to less than poverty level for me was a wake up call. I didn't know what to do or who to turn to. I found National Debt Relief. They were so professional and kind.
Reviewed April 24, 2018
They have been active in resolving my debt and coordinated with me on all settlements. The bankers of my account have been polite and very helpful with any questions or concerns. I would recommend their service to anyone I know. Thanks.
Reviewed April 24, 2018
I have been very happy with my experience with National Debt Relief. They have currently resolved 2 of my debts, granted they were smaller debts but nevertheless they are closed. I am currently in the process of getting 3 more paid off. They are always willing to help when I have questions or concerns. Very easy to get in contact with, with little or no waiting. I would recommend this company to my family or friends if they needed help with debt relief.
Reviewed April 24, 2018
Everyone I have worked with has been very informative and kind. If I had a question they made sure to answer it and give detailed information. I would definitely recommend this program to my friends and family. I look forward to completing the program and becoming debt free with you all's help.
Reviewed April 24, 2018
I would highly recommend NDR to anyone who is in need of relief. Steve was patient and very helpful. His knowledge of your company and debt in general helped bring clarity to my situation. Everyone at NDR should be recognized.
Reviewed April 24, 2018
As a new customer my experience has been pleasant with very professional with experienced staff. The plan has been explained in detail with the opportunity for questioning. I'm looking forward to becoming debt free and relieving financial stress. Making life more enjoyable.
Reviewed April 24, 2018
It is such a relief to know that there are programs dedicated to help individuals in need. Thanks to this program, I have peace of mind that my financial burden will be taken care of. Thank you for all you do!!
Reviewed April 24, 2018
So far so good, everything is going exactly as was described when we signed up. Hopefully everything moves forward as planned. One debt settled and another in progress and several others being actively worked on. We are very happy so far with the service.
Reviewed April 24, 2018
I was extremely pleased with the way the company's representatives handled our phone conversations. They were extremely patient, knowledgeable, and very professional. I am glad I signed up. I would definitely recommend them to a friend. I was happy with my experience.
Reviewed April 24, 2018
I would recommend this company to all my friends. They are very thorough and help you in every way possible. Always answers any questions you may have for them. They always keep you informed of any updates to your account. If there are any changes, they let you know immediately by phone, and email. They are very helpful!
Reviewed April 24, 2018
I would like to say that your customer service is outstanding and always very helpful answering all my concerns and questions, thank you so much. I also appreciate the online portal and email correspondence and updates you send. I would highly recommend your service to others, thanks again.
Reviewed April 24, 2018
I was at a point where I couldn’t debt consolidate. My credit was already to a point where it was diminishing badly and I needed help out of it. I saw an advertisement and gave National Debt Relief a call. I gave them all my bank information and they did a credit check. There was paperwork involved and there were things I can opt in or out of and the more they would help me if somebody wanted to take me to court. I’ve been with them for less than a year and it is supposed to be three and a half years. It seems to work out for what they put together so far and I got a couple of my balances paid off already.
If they got a creditor that will make a deal, they’ll call me and ask if I accept it. Every time a creditor decides to take a payment plan lower than what I owe, they walk me through that and what it'll cost. It all comes out of the money I put in, but I have to agree to it, so that’s the only time I talk to them. Some creditors say they don’t deal with third-party support people or third-party pays. I give them power of attorney to use my money on my behalf. I'll definitely end up paying a lot less than what I owed out in the long run. And it would be thousands and thousands less.
Reviewed April 24, 2018
Is a great service. They help people like me that are in a financial issues. I am so glad that they call me. I am able to keep going on with my life working on getting my credit better. I can wait where I am in a situation that I have no debt.
Reviewed April 24, 2018
Theodore was absolutely professional, and was kind as well. I worked with David for my Welcome call. He was patient as i had a little trouble with my pc. Also professional and nice. Thank you, gentlemen! What a relief it is to have you helping me with my financial issues. I cannot tell you.
Reviewed April 24, 2018
I was pleased with the service they provided for me, they really helped me understand the situation and got me through the entire process. I appreciate the excellent service it was given to me! My life will be better for me as this process goes forward with the process. I have good plans for buying my first home of my own as I complete The obligation term of 30 months.
Reviewed April 24, 2018
I had a good interview with Shawn **. He went over all the benefit of a National Debt Relief and he answer all my questions and I felt he was well informed and I would recommend this group to a friend.
Reviewed April 24, 2018
Representatives were knowledgeable of handling debt reduction. They explained all the parameters of the program to me and my spouse. We were ensured to have all questions answered about anything that we had concerns about. I was given information about the company to verify with BBB.
Reviewed April 24, 2018
With so many mixed emotions, fear and misgivings, finally making the call for help was painful, but very necessary. I was helped immediately by a very kind individual (Mr. Al **) who walked me through the whole process and clearly explained the details of the program. Within 2 days I was signed up and on my way to financial health. My welcome call was handled by a very knowledgeable woman who helped me feel even more comfortable with my decision to go ahead with the program.
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