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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 183 Reviews 36035 - 36235
    Verified purchase
    StaffProcess

    Reviewed April 25, 2018

    I found Dwight extremely easy to deal with, her was knowledgeable and professional in every aspect of our dealings. The whole process took just a couple of hours to complete and knowing that my situation has improved is a great feeling.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    Overall good experience with Nathan **. He did however seem to get annoyed with me asking questions at one point and I in turn started to feel that I was being pressured into getting things signed ASAP. Very good experience with Theresa **. Very good experience with the lady who did my welcome call. I apologize, I could not catch her name.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 25, 2018

    The debt specialist was very thorough in explaining the program and the results I would be receiving. Additionally, he explained and coached me on how to respond to debt collectors for my accounts going forward in the next few months.

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    Customer ServiceStaffProcess

    Reviewed April 25, 2018

    Customer service is excellent and employees seem very knowledgeable and eager to help. I am just starting the program but I have been very impressed so far. If I come across someone in dire need of debt relief I will be sure to refer them to you immediately.

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    Transparency

    Reviewed April 25, 2018

    I was very pleased with the assistance I received from National Debt Relief today. Everything was explained to me very in depth and in words I could understand. Looking forward to working with NDR in this settlement of my debts. I would gladly recommend this organization to anyone I know that has a need to get relief from their debts.

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    Staff

    Reviewed April 25, 2018

    Great experience so far. I'm feel a little stress is gone but in months I'm sure it will be better. Thank you. As long as you guys take good care I will be less stressed. I'm sure Antione and James were very great at what they do.

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    Staff

    Reviewed April 25, 2018

    Everyone I spoke with at National Debt Relief was very nice and very informative. I was really nervous but they made me feel comfortable. They were very understanding. I look forward to working with me in solving my financial debts.

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    Customer Service

    Reviewed April 25, 2018

    They have helped me so much and still are, their customer service has been excellent! I have nothing but good things to say about National Debt Relief. I would refer them to anyone that needs help with there debt. Thank you so much National debt relief!

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    Customer ServiceStaffTransparency

    Reviewed April 25, 2018

    Customer service went through everything with me and gave me the security I needed. They made the process clear and easy! I’m excited to pay off less debt in a shorter time with the help of the representatives at NDR.

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    Staff

    Reviewed April 25, 2018

    The staff was very helpful and welcoming. I was provided with all the information that I needed. I am very confident that my debt will be resolved. This will allow me to enjoy the financial freedom I have always dreamed of.

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    Staff

    Reviewed April 25, 2018

    Every representative that works with me is very informative and helpful. So far two of my accounts have been settled. The representatives are very friendly and explains everything in depth. I look forward to continue working with you. Thank you.

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    Verified purchase

    Reviewed April 25, 2018

    I signed up in February 2018. Since that time they have helped me get rid of 2 credit cards already. If I was doing this on my own that would have at least taken me 2 years! Thank you so much for your help!

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    Staff

    Reviewed April 25, 2018

    Very kinda and helpful! I was helping my foreign senior parents explore their options to get out of debt and the person we spoke to was very patient and made sure they understood all their options fully before moving forward. You can tell she cared and wanted my parents to find their best path to becoming debt free and it was such a joy and relief to speak to her and help my parents start their journey to becoming debt free.

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    StaffProcess

    Reviewed April 25, 2018

    Daniel was very helpful and I really appreciate his help. He went over the program with me and it’s a big relief for me. Will able to save something now. No more paycheck to paycheck again. Great service. Thank you Daniel.

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    Staff

    Reviewed April 25, 2018

    Very professional and answering my question. Very helpful. I’m very pleased. My experience was so nice he made my day. You have good people working for your company. Keep up the good work. Thanks again for all you do.

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    Lisa increased rating by 2 stars.
    StaffProcess
    After a positive interaction with National Debt Relief, Lisa increased their star rating on April 27, 2018.

    Updated review: April 27, 2018

    I was concerned about the welcome caller telling me I might be sued and have to pay court costs. Raymond explained it better and further to me and alleviated most of my concerns. He was very helpful and pleasant and I appreciate him taking the time to explain things to me patiently.

    Original Review: April 25, 2018

    It's much more complicated than I expected and when I talked to the welcome person, he mentioned lawsuits and having to pay court costs, which had never been mentioned before, therefore the fear. I have to admit I'm a bit concerned about this program working and being left holding the bag for a lot of money from debtors who will not negotiate. Everyone I have talked to has been very kind and polite, though.

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    Price

    Reviewed April 25, 2018

    I am very happy I found National Debt Relief. They have made it very easy to clean up my credit with affordable monthly payments. They do the leg work that I couldn't find the time to do. I would definitely recommend this company to anyone struggling with collection accounts!

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    Staff

    Reviewed April 25, 2018

    Was very helpful and considerate. Was willing to listen and provide assistants at a time of financial stress in my life. They were willing to lower my payments for a period of time. Yes, I highly recommend Nat'l Debt Relief.

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    Staff

    Reviewed April 25, 2018

    Sales counselors were very informative and very helpful. I would definitely recommend this service to a friend. Very much looking forward to getting out of debt and to improve my credit score. By next year I will have additional income and I will be able to contribute more to my account.

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    StaffProcessTransparency

    Reviewed April 25, 2018

    This process has been incredibly smooth and easy, I’m so glad I contacted. This company has the best online reviews and they really live up to it. They are very upfront, make sure you know exactly what you are getting into and everything is explained in black and white and is straightforward. Everyone I’ve spoken to has been incredibly nice and helpful.

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    StaffTransparency

    Reviewed April 25, 2018

    Very smooth experience, very professional, explained & made understandable. All phases of programs were explained & all options explained. I would recommended this program to a friend if the opportunity comes to my attention.

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    Process

    Reviewed April 25, 2018

    The process in entering the program was flawless and you receive a great peace of mind. They made it easy to get all the data required. I feel that I am in good hands in the next four years as I go through the program and become debt free.

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    Customer ServiceStaffProcess

    Reviewed April 25, 2018

    While it could be a little robotic at times (can't blame 'em they gotta tell you what they gotta tell you), they were friendly, understanding, and generally gave me a sense of peace about it. The whole experience with debt is stressful enough and I have a lot of anxiety talking on phones too. They made this process very stress free.

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    Staff

    Reviewed April 25, 2018

    My experience with National Debt Relief is perfect, at least one headache is gone. I hope other offices in NY work the same, where you ask something and not need waiting for answer 10 years! Thanks for your work and of course I will recommend everybody who have difficult times of them lives!

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    StaffProcess

    Reviewed April 25, 2018

    We followed this plan that National Debt Relief set up for us. It was a difficult process as we have a family and trying to pay off more than $30k in debt, but we did it. They were great to work with and we stuck it out through the entire program and paid it off. It feels so great to have that burden lifted off of us.

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    Customer ServiceStaffTransparency

    Reviewed April 25, 2018

    Very happy with the initial call with Jonathan **, very clear, very responsive. However, the person I was talking to when I completed my welcome call was not very friendly. She was speaking so fast and every time I would ask a question, she was speaking over me and being super impatient. It didn't seem like she really cared about me, but I am sure not everyone is like that. Again, overall great experience, welcome call not so much.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    I've been working with NDR for about 3 months now and they've been really helpful. Customer service is always available when you need them, and so far they have made settlements with two of my debtors! Obviously it will take a while before everything is totally resolved, but I feel like I'm making steps in the right direction. It's such a weight off my chest to know that they're working for me behind the scenes to help me resolve my debt.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    We were able to set our settlement easily and was able to take care of things easily manner. The customer service representatives was very pleasant and nice to talk to, was able to deal with all the issues, All over nice phone call.

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    Customer ServiceStaffTransparency

    Reviewed April 25, 2018

    Very helpful and answered all my questions. Explained everything I needed to know and some that I never thought to ask. People were very nice and courteous. Helpful with my enrollment cause of my email not working while I was on the phone. Very patient and understanding.

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    StaffTransparency

    Reviewed April 25, 2018

    Everyone I spoke with yesterday was very helpful. They were knowledgeable about my issues, and made everything very clear and understandable. I look forward to working with them to help resolve my debt, which has been so difficult to deal with.

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    Customer ServiceStaffTransparency

    Reviewed April 25, 2018

    Representative was knowledgeable, personable, and beyond what I was expecting. Everything was explained completely and there was always a friendly answer if I had a question. I would recommend National Debt Relief to anyone needing help with credit card debt.

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    Customer Service

    Reviewed April 25, 2018

    I'm very happy with NDR's service and results. They are always there when I call and need to talk with someone, unlike other services who never respond to messages. NDR operators strive to make me feel comfortable and help me to clearly understand everything that is going on with my account.

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    Staff

    Reviewed April 25, 2018

    Gave me hope where there wasn't any and stayed with me until something was worked out. For the help I needed very nice person kept me calm because I am not good with doing thing online. She walk me through the steps. Need more people like her in the world. It was like she could feel my pain.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    I was paying so many bills and all my money was basically going to bills. I was just throwing my money down the toilet. Something came in the mail and my wife and I talked it through and we both agreed and called National Debt Relief. I was explaining that I was going through some hardship and they were very nice at the time. There were a lot of questions like what I was paying to my creditors, for gas, and for rent.

    Now that I am in the National Debt Relief program and everything was eliminated, the only bills that I pay is my car loan, my rent, my target, my life insurance, and my gym. I know what I owe and and I'm trying to see who I gotta pay. NDR worked through me 100%. I like to talk to them very much. They take the money out of my account every two weeks and put it in a global account. They're trying to negotiate with creditors who they handle and they're very happy explaining to me when they come through negotiating with a creditor. If I come across something that says they want to take me to court, I would email them the letter. I have everything and I'm not nervous about it. I have settled with two, so I got 10 more to go. And the only thing is I hate are these letters that I get. They keep on sending me those that I'm supposed to pick up at the post office. I owe money but I'm trying to take care of it.

    With the money that goes in, I hope they can still negotiate with the creditors. That’s just my main concern. I'm pretty patient and I just don’t want to be harassed and get letters. Also, I'm trying to build my credit score. I make one purchase and pay it off, make another credit card go. I try to recommend NDR to people who have problems and I've recommended them to my boss. He told me what I owe is nothing. He owed $60-80,000 and he wished he could get rid of that stuff. I gave him the information.

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    Staff

    Reviewed April 25, 2018

    My whole experience, thus far, has been very good. The people are very knowledgeable in what they are doing and able to convey it to their customers so they truly understand what is going to happen. I highly recommend this company.

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    Staff

    Reviewed April 25, 2018

    Your company is awesome. I could not have done this one my own. I would recommend your company to all my family and friends. Thank you so much. I am happy with the results I have received so far. Great company to work with.

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    Customer ServiceStaffProcess

    Reviewed April 25, 2018

    The relief to discover that my debt is paying paid without an everyday hassle. No people calling on phone to threaten about what could happen if not paid. The friendly service of this program to help me without criticizing me for being in this situation.

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    Reviewed April 25, 2018

    I am rather pleased with my experience thus far with NDR. National Debt Relief has been very effective and delivered the services as promised. I will be happy to recommend their services to anyone. They are a great company to do business with!

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    Customer ServiceStaff

    Reviewed April 25, 2018

    I was very worried about doing this. I have heard horror stories and I just didn’t want to fall prey to a scam. But I can honestly say I didn’t. Every time I call I’m always talking to someone kind and understanding and knowledgeable. They don’t rush you. They let you ask all the questions you need. I’m so pleased and closed my first creditor today and I couldn’t be more thrilled that this actually works. All I can say is I’m so much closer to financial freedom and having that burden lifted.

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    Reviewed April 25, 2018

    When I began my research on getting help with my finance i receive all types of quotes. National Debt provided me with correct information from beginning to end. They were very helpful in explaining to me all my options. I'm glad and satisfied I chose them.

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    Customer Service

    Reviewed April 25, 2018

    So far so good. Debt is continually being reduced at substantially lower amounts. They've been able to answer any questions in a timely manner and well. I would recommend this program to anyone who feels like they are drowning in debt. It's allowing me to feel like there's an end in sight.

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    Staff

    Reviewed April 25, 2018

    So far, I am very impressed with the professionalism shown me by the representatives of National Debt Relief. I have only been putting money into my account for four months, and they have already settled one debt. It was a very good settlement. I only have to pay about one third of the total debt. I am grateful for their help.

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    StaffProcess

    Reviewed April 25, 2018

    Drew was helpful with the whole process. He made everything go so smoothly. At the end of everything I felt so relieved that they were able to not only help me but Drew understood my hardship. I would definitely recommend it to a friend.

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    StaffProcess

    Reviewed April 25, 2018

    Everyone I have spoken to have been wonderful! I am so glad I chose National Debt Relief to handle my debt. I feel like a huge weight has been taken off my shoulders. I CANNOT wait until I'm completely debt free! They have made the process so easy.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    I had a great Rep that was very helpful and friendly. She understood my needs and offered solutions for me. She inform me that one of my debt had been settled. Customer service representative are very helpful and happy to help.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    I started with NDR on January 2017 and it has only been a little over a year and a lot has happened since that time. My account has almost made it to the half way mark and I am pleased with the work that they at NDR is doing to get me on my feet again. I had a scare from one creditor but a quick phone call got me back in the safety of NDR. They have some pull with the creditors so let them work. They know what they are doing. Great Job Guys at NDR.

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    Staff

    Reviewed April 25, 2018

    When I spoke with Kathy **, she was very helpful and thorough with instructions and information. She answered any question I had very well. I have spoken with another person I can't remember her name. She was very helpful too.

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    StaffProcess

    Reviewed April 25, 2018

    The representatives spoke to me with kindness and respect. They were patient and answered all my questions thoroughly as they guided me through the process up signing up. I did not feel pressured to lock into the contract; but rather well informed.

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    Staff

    Reviewed April 25, 2018

    Everyone was very helpful and very knowledgeable. So very glad we decided to do this and become debt free. It has give us peace of mind and less stress knowing we will be debt free in less than 3 years.

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    Reviewed April 25, 2018

    I am so happy with National Debt Relief. I would recommend your services to family and friends. Thank You so very much for helping me in my time of need. I have been so happy knowing that you are there.

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    Transparency

    Reviewed April 25, 2018

    Enrolled in program February 2018. Fast forward to April 2018 first debt settled. Well on my way to being financially free maybe in a shorter time frame from first estimated. So happy I took Initial step to clear some bills up from some life setbacks. All it takes is a Commitment on your part to follow all rules laid out in first signing into program.

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    StaffProcessTransparency

    Reviewed April 25, 2018

    Diana was great! (: She explained everything really well and you could tell she honestly wanted to help us! (: We will be debt free in no time and we are really excited about this program! I would definitely recommend this to someone in a hardship needing help!

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    Staff

    Reviewed April 25, 2018

    They are working hard to help me resolve my debt. It has been wonderful working with them on this matter. I am hoping that all of the rest of the debt resolution is as easy as this one was. It had also been done in a very timely manner.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    National Debt Relief was very attentive to my debt consolidation needs, polite reps, negotiated with my creditors very well and notified me of debt settlements quickly. Easy to communicate via email and phone. Overall experience - excellent! I would highly recommend this company to anyone struggling with their ability to pay off high-interest credit card companies who are unwilling to work with their clients.

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    Reviewed April 25, 2018

    They're reliable, easy to get involved in and flexible when it comes to settlements. They managed to get me a 50% settlement for one of my larger debts. This was a giant relief for me. I have nothing but praise for the company and their way to negotiate.

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    Staff

    Reviewed April 25, 2018

    It has been a great experience so far. Thank you for all what you all the team have done on behalf of me solving my debts. I feel great support with all what you are doing helping me. I was struggled paying and now I start to see the freedom of my debts.

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    StaffTransparency

    Reviewed April 25, 2018

    National Debt Relief comes on top of all similar program. The down to earth explanation of their staff shows genuineness and sincerity of the program. Surely I will recommend to friends who need such services. Keep up your good services.

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    Reviewed April 25, 2018

    I was having a hard time trying to make a plan to get out of the whole of debt I’d dug myself. Thanks to National Debt Relief I have a light at the end of my plan and have a way to build the life I’ve always wished for.

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    StaffProcess

    Reviewed April 25, 2018

    Everyone I have dealt with has treated me with respect in this time of desperation for myself. They made the process so easy! So happy to be on this path to better my finances. Everyone has been so helpful and knowledgeable.

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    Customer Service

    Reviewed April 25, 2018

    Great customer service. Would recommend this to many people if it gets us out of debt quicker. Hope to be able to spread the word for this company to help more people in our situation resolve their issues quicker than the credit card companies do.

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    Customer Service

    Reviewed April 25, 2018

    I am aware that you need to take some money out of my account, but was shocked that so much was taken out so soon. I have made 3 payments of $491, totaling $1473. You took out $606. This is over 1/3 of the amount I have paid into my account. This is not right to do! Now I don't have much for you to negotiate with, which will have my creditors adding more fees to my account. I am very disappointed and upset about this and would like someone to call me and let me know what you can do about this.

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    Reviewed April 25, 2018

    Overall, The experience has been good as of this point in the relationship. Only time will tell, how the relief system works for me personally. I am hoping to see a silver lining once we are through the dark clouds. But, patience is a virtue. I will tell my friends about this service that may require it.

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    Customer ServiceStaffProcess

    Reviewed April 25, 2018

    Enrolling at National Debt Relief was a good process. When I did some research online, I came across them and the person I spoke to counseled me through the process. That's why I went with them. Right now, I'm still in the process because I have had some hardships so I had to postpone. The process with them was supposed to be 200 and I told them I wanted to skip and they lowered it to $59 so they worked with me. Also, National Debt Relief paid off some of my creditors and I’m still in the program.

    However, last December, I was in a school hall and they called me and I was trying to explain that my phone's gonna power down. But they kept making me answer all these questions that I did not want to answer in front of random strangers. Then it was embarrassing that I had to talk like that in front of my friends. Moreover, when I complained to them, someone else called me. It would be an improvement if those who have called when I was having a hardship have more counseling skills instead of collection skills. In fact, I remember one incident, I was with my daughter and someone called but she had an attitude. I was explaining my problem and she didn’t even put me on hold before she started making fun of me to her co-worker. Still, while a couple of them got on my nerves, overall, they're good. While I didn’t like the elevator music when I’m on hold, I’d still recommend National Debt Relief.

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    Customer ServiceStaff

    Reviewed April 25, 2018

    Credit card debts and unexpected expenses led me to seek debt relief. The enrollment process with National Debt Relief wasn't difficult, except they couldn't get our bank account right. They had a problem with it not being able to take the money, and the money that was coming wasn’t coming out because it was never right. So we had to go open another account for them to withdraw from so that they could do it. But what I had a problem with was with the sales process. Everybody was nice. They called me when they got a settlement offer and emailed it to me. However, within two hours they called me and told me that I have to accept it without anything other than the numbers and my expectation that we would be able to understand what we were settling and how we were settling it. All these other contractual issues that we were led to believe would be relevant, weren't, and in fact weren't part of the arrangement.

    They didn't disclose the true facts about how the negotiating settlement would impact us. The fact that they're gonna show on our credit, it is a settlement, I'm better off paying the trustee 10% and to settle. They didn’t disclose that they weren't negotiating with everybody and what they did is they had come to a settlement with one person and all of the money will go to that one person. So, in turn, they sent all the other cards to me. And even though we referred those to them, there was no legal representation through that company, so they continued calling us.

    It was a big waste of my money and I would never recommend National Debt Relief to anybody. If I had the time, energy, and desire, I would have sued them for deceptive trade practices. But I've got better places to put my energy. I withdrew and just went ahead with the bankruptcy. They wrote me a partial refund on the money they were holding, but they made me go for a settlement that we never completed. They took another $300 out of my balance.

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    Staff

    Reviewed April 24, 2018

    Rhonda was very understanding and thorough when reviewing finances and what NDR can do for you. She made me feel at ease and not stressed out at all. Thank you for being kind and extremely helpful with answering my questions.

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    Staff

    Reviewed April 24, 2018

    Avery was extremely professional and very knowledgeable on everything that we did. He was not pushy or even acting like a salesman but an Excellent Representative of National Debt Relief. Also being transferred to the welcoming side and reviewed everything that we did to check for all accuracy a job well done. Thank you.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    All my questions were answered promptly. We reviewed all aspects of the contract. The representative was very patient and respectful. Financial adjustments were made in the payment agreement at time of the welcome call. I found that to be very pleasing.

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    StaffProcessTransparency

    Reviewed April 24, 2018

    My experience with each of the member was excellent, they were knowledgeable on everything and everything was explained to me clear and I knew I could contact them at any time. Overall I end up feeling comfortable with the program.

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    Reviewed April 24, 2018

    It only been a short time but have worked for me fast. I was thinking it would take longer to get any of my credit card companies to make any kind of offer. The offer was lower than I was thinking about getting.

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    ProcessTransparency

    Reviewed April 24, 2018

    I had all my questions answered and I was explained the process I will be going through. I do not have computer skills and I was helped with the forms I had to sign and initial on the form which was greatly appreciated.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    National Debt Relief has been so great. My debt was piling up and after a phone call with one of their service reps named Orion, they quickly made me feel like there were a light and the end of the tunnel. They held my hand the entire way and after 6 months I was told that I was eligible for a loan through one of their partners and all of my cards have now been settled. I'm making payments on the loan however those payments are reasonable and my credit is being rebuilt at the same time. So lucky to have reached out for help. Thank you National Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed April 24, 2018

    When I first called I talked to Kyle, he reassured me and talked me through everything. He reminded me that I am not alone, when I started to cry he explained he had once been in the same position as me. In debt and feeling like a failure. I couldn't be more thankful for him and the welcome team for making this process so easy and as stressful as being in debt is I feel a burden has been lifted off my shoulders. I actually got a full night sleep for the first time in months.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    I had excellent and prompt customer service and all my needs and concerns were addressed. Very pleased with Kim **. She helped me previously and I didn’t follow through on my part. She remembered me and we picked up where we left off.

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    Staff

    Reviewed April 24, 2018

    Really hope to see this works out! Ronney was very informative. From what it sounds like they do a good job helping others! I hope that this works in my favor and it's not just a scam. I was recommended this by a friend.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 24, 2018

    Very nice. Short, sweet, and to the point. Explained how the program works again. Went over each email sent. Excited to do business and eliminate the debt I have incurred. Assured me I would have access to lawyers if needed and have helped to lighten the weight I am carrying.

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    Reviewed April 24, 2018

    I spoke to Chris and one other gentleman (I don't remember his name but he did my welcome call). All of our options were laid out for us and we were helped picking the best option. I'm very happy we chose debt relief to help us with our debt and we feel confident this is the path that will get us debt free!

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    Staff

    Reviewed April 24, 2018

    It has been a very helpful and friendly experience, working with National Debt Relief. I am just glad to be finally able to slowly take care of some of my debts. I am still in a slight financial bind, but they have really worked with me in my situations.

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    Staff

    Reviewed April 24, 2018

    Chris was very helpful in helping me make my first step to becoming debt free. He was very thorough with all of the information that was provided to me. Overall my experience was great and I would have to say that Chris is an asset to your company.

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    Customer Service

    Reviewed April 24, 2018

    I am extremely satisfied thus far. The Welcome call helped finalize most everything. I got one thing to sign and fax. I also printed out other documents. I believe I can pay in less time than the 33 month allotment.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 24, 2018

    Spoke to two gentlemen who were very knowledgeable and helpful. The entire process was simple and did not take too long. Everything was gone over point by point and easy to understand. I like the communication aspect that all things will be communicated to me.

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    StaffProcessTransparency

    Reviewed April 24, 2018

    They were very awesome to work with and very helpful with any questions I had. They explained the worse part of the process is usually the first couple of months, depending on each person's situation. Glad to have them on my side helping me get out of debt.

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    Customer ServiceStaffTransparency

    Reviewed April 24, 2018

    I had an awesome experience with customer service. This gentleman "Chris" went over and above due to my circumstances to help me get signed up and explain everything. The welcome center, also went out of their way to do what needed to be done in a different manner due to my circumstances. I just came aboard and hopefully the rest of my experience will be just as good!!

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Marlo took a great care of me. Great customer service from all departments including legal security department. Took me less than an hour to set everything up and have a peace of mind finally. will recommend it to a friend.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 24, 2018

    I spoke with Adrian ** and he was great to work with. He explained each step to me in detail and was very helpful if I had any questions. He made the process easy for me. He described to me exactly what my payments would be monthly, if I got approved, which I did. He let me call him on my schedule so I would be able to answer the phone.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Hi my name is Jessica. I'm from Washington. I wanted to let everybody and the whole team of National Debt Relief center what a awesome debt place. I mean everyone from customer service to Chantel especially her she deserves a raise or a vacation. Actually that whole place does because you all helped me and I wanted to thank you so much for everything in helping getting signed up and the whole computer mess and merging of calls lol???

    And I'm just really impressed on how the professionalism is when I called. I mean now these days people don't care. You guys care. That means a lot. I care for you guys too so I want people out here to read this and if you need a good debt relief center to go or call. National Debt Relief center will take care of you. I mean they will they stand by their word. They are a awesome place. I gave them a 5. I want to give them a 10 because of everybody there did way more than 5??? Thank you so much for everything and all the help to everyone at National Debt Relief center. Thank you.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    I am happy with my experiences I have had over the telephone conversations, with the different representatives. I am a worrier, and I tend to panic and cry when pressured. There is one creditor in particular that continues to call me, and said they do not even correspond with NDR. When I have spoken to NDR representatives, even though I was upset and crying, they remained calm and calmed me down, also. I appreciated that and still do. They answered my questions and I felt better. Oh yeah... I don't answer those phone calls anymore.

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    Staff

    Reviewed April 24, 2018

    I am very happy and relief. The two people I dealt with were excellent. I am so happy. I was so stressed out before I did this. I am so relieved now. Speaking with Marcus he put me at ease with the fact I am doing the right thing. He went over all the points with me, showed me how much money I would be saving and in 3 years I will be debt free. I love it.

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    Customer ServiceStaffTransparency

    Reviewed April 24, 2018

    I got my 4th settlement in 4 months. We are thrilled. We have saved about $7-8,000 so far and in process of paying off 4th account. Been decently smooth until yesterday For my 4th settlement MY account would be short. I spoke to the first girl that wanted $2,000 today. Did a horrible job explaining why. Kept placing me on hold, explained I had to go. She said call back with 24-36 hours to decide how we will pay. They called me four more times that day. After work I called again. This guy gave me different info but just kept throwing numbers at me that again made no sense. But he did say they need 54.00$ to post by Friday or they have to deny settlement and they will not stop calling. They work for me. They have no right harassing me. I said turn down the offer and not to call again. I was going to take it higher.

    A nice gentleman called me today. He reviewed the recorded calls. He apologized for the previous calls and realized the information was completely unclear, and wrong. He explained everything perfectly. I will only be about 600$ short over next three months so I set up extra payments to cover the difference over next few months. I'm back to happy.

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    Customer ServiceStaffProcess

    Reviewed April 24, 2018

    I am confident that I am taking the first step towards financial freedom. I'm thankful to National Debt Relief having this program. I am grateful to Andrew for being just one email or call away. He has been guiding me and making me feel that I am important, and every inquiry I have has been addressed right away. Thank you Andrew.

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    StaffTransparency

    Reviewed April 24, 2018

    The person I spoke to was very helpful and full on useful information. He explained everything in great detail. I believe that I made the right choice for my life. They are very understandable and gave no judgements. I would definitely refer a friend in need.

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    Staff

    Reviewed April 24, 2018

    It sounds good but complicated. We are just in the beginning stages. It’s a nervous feeling wondering what’s going to be the final outcome. The representative Joeseph ** was very kind and understanding. Very professional. Lots of papers to sign and fill out.

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    StaffProcessTransparency

    Reviewed April 24, 2018

    This was a difficult decision to make for me. But The National Debt Relief Team helped me throughout the process step by step. They explained all the details to me and put me in the best program for me. I highly recommend them.

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    StaffProcessTransparency

    Reviewed April 24, 2018

    Everyone was amazing and helpful thank you to my team. Noemi thank you for all you have done for me. The welcome group thank you too. The process works easy and all the form were explained in full. The signing was easy too. Thank you to the whole team.

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    Customer Service

    Reviewed April 24, 2018

    I absolutely love that I have had to do nothing, nothing at all. National Debt Relief has handled everything and I haven't received any calls from creditors. I love seeing my accounts settled and knowing I can trust NDR. I would recommend NDR to anyone looking to get out of debt. I was about 86k in debt and I'm halfway through the program.

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    Process

    Reviewed April 24, 2018

    The beginning of the process is a bit scary seeing how you don't have a relationship built with NDR, but with time they'll prove their worth. I'm looking at graduating the program about a year early! I was resilient even after a year of being in the program. I was probably also being impatient, expecting instant results. I decided to stick with them after they helped me save $4000 on the first settlement. My credit really started jumping up once I settled about 75% of my debt.

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    Customer ServiceProcess

    Reviewed April 24, 2018

    I've been in the program for about three month now and they are already making settlements on my debts. One of the bigger ones was taken care of this month. I'm happy with things so far. The enrollment is easy and customer service is great.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    My overall experience with everyone I have spoken to has been very knowledgeable and satisfying. I have already referred John ** to my co-worker. I know that if I have any questions or problems, I can call and everyone will be helpful.

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    StaffTransparency

    Reviewed April 24, 2018

    I felt like I was thoroughly informed about all the features of the contract. The representative was clear and concise, he also gave me ample opportunity to ask relevant questions. I was given hope that my credit problems will be solved in two years as long as I cooperate with the program.

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    ProcessTransparency

    Reviewed April 24, 2018

    Andrew and Christine were terrific. I felt at ease as they thoroughly walked me through the Debt Relief process. The next 4 years are going to be tough, but I have a better understanding of what needs to be done to correct past mistakes.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Every customer service rep that I talk to was very informative on all information. With that being said that made me feel very comfortable making my decision. Just glad to know I will be free of debt in 36 months. Thanks again.

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    Staff

    Reviewed April 24, 2018

    I was hit with a whammy when I was let go from my job and faced with a pile of debt. I was in shock even though I had a feeling it was coming. Making a 6 figure salary and going down to less than poverty level for me was a wake up call. I didn't know what to do or who to turn to. I found National Debt Relief. They were so professional and kind.

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    Staff

    Reviewed April 24, 2018

    They have been active in resolving my debt and coordinated with me on all settlements. The bankers of my account have been polite and very helpful with any questions or concerns. I would recommend their service to anyone I know. Thanks.

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    Staff

    Reviewed April 24, 2018

    I have been very happy with my experience with National Debt Relief. They have currently resolved 2 of my debts, granted they were smaller debts but nevertheless they are closed. I am currently in the process of getting 3 more paid off. They are always willing to help when I have questions or concerns. Very easy to get in contact with, with little or no waiting. I would recommend this company to my family or friends if they needed help with debt relief.

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    Customer ServiceStaffProcess

    Reviewed April 24, 2018

    Everyone I have worked with has been very informative and kind. If I had a question they made sure to answer it and give detailed information. I would definitely recommend this program to my friends and family. I look forward to completing the program and becoming debt free with you all's help.

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    StaffTransparency

    Reviewed April 24, 2018

    I would highly recommend NDR to anyone who is in need of relief. Steve was patient and very helpful. His knowledge of your company and debt in general helped bring clarity to my situation. Everyone at NDR should be recognized.

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    StaffTransparency

    Reviewed April 24, 2018

    As a new customer my experience has been pleasant with very professional with experienced staff. The plan has been explained in detail with the opportunity for questioning. I'm looking forward to becoming debt free and relieving financial stress. Making life more enjoyable.

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    Process

    Reviewed April 24, 2018

    It is such a relief to know that there are programs dedicated to help individuals in need. Thanks to this program, I have peace of mind that my financial burden will be taken care of. Thank you for all you do!!

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    Reviewed April 24, 2018

    So far so good, everything is going exactly as was described when we signed up. Hopefully everything moves forward as planned. One debt settled and another in progress and several others being actively worked on. We are very happy so far with the service.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    I was extremely pleased with the way the company's representatives handled our phone conversations. They were extremely patient, knowledgeable, and very professional. I am glad I signed up. I would definitely recommend them to a friend. I was happy with my experience.

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    Customer ServiceStaffTransparency

    Reviewed April 24, 2018

    I would recommend this company to all my friends. They are very thorough and help you in every way possible. Always answers any questions you may have for them. They always keep you informed of any updates to your account. If there are any changes, they let you know immediately by phone, and email. They are very helpful!

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    Customer ServiceStaffTransparency

    Reviewed April 24, 2018

    I would like to say that your customer service is outstanding and always very helpful answering all my concerns and questions, thank you so much. I also appreciate the online portal and email correspondence and updates you send. I would highly recommend your service to others, thanks again.

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    Customer Service

    Reviewed April 24, 2018

    I was at a point where I couldn’t debt consolidate. My credit was already to a point where it was diminishing badly and I needed help out of it. I saw an advertisement and gave National Debt Relief a call. I gave them all my bank information and they did a credit check. There was paperwork involved and there were things I can opt in or out of and the more they would help me if somebody wanted to take me to court. I’ve been with them for less than a year and it is supposed to be three and a half years. It seems to work out for what they put together so far and I got a couple of my balances paid off already.

    If they got a creditor that will make a deal, they’ll call me and ask if I accept it. Every time a creditor decides to take a payment plan lower than what I owe, they walk me through that and what it'll cost. It all comes out of the money I put in, but I have to agree to it, so that’s the only time I talk to them. Some creditors say they don’t deal with third-party support people or third-party pays. I give them power of attorney to use my money on my behalf. I'll definitely end up paying a lot less than what I owed out in the long run. And it would be thousands and thousands less.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Is a great service. They help people like me that are in a financial issues. I am so glad that they call me. I am able to keep going on with my life working on getting my credit better. I can wait where I am in a situation that I have no debt.

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    Staff

    Reviewed April 24, 2018

    Theodore was absolutely professional, and was kind as well. I worked with David for my Welcome call. He was patient as i had a little trouble with my pc. Also professional and nice. Thank you, gentlemen! What a relief it is to have you helping me with my financial issues. I cannot tell you.

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    StaffProcess

    Reviewed April 24, 2018

    I was pleased with the service they provided for me, they really helped me understand the situation and got me through the entire process. I appreciate the excellent service it was given to me! My life will be better for me as this process goes forward with the process. I have good plans for buying my first home of my own as I complete The obligation term of 30 months.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    I had a good interview with Shawn **. He went over all the benefit of a National Debt Relief and he answer all my questions and I felt he was well informed and I would recommend this group to a friend.

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    StaffProcessTransparency

    Reviewed April 24, 2018

    Representatives were knowledgeable of handling debt reduction. They explained all the parameters of the program to me and my spouse. We were ensured to have all questions answered about anything that we had concerns about. I was given information about the company to verify with BBB.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 24, 2018

    With so many mixed emotions, fear and misgivings, finally making the call for help was painful, but very necessary. I was helped immediately by a very kind individual (Mr. Al **) who walked me through the whole process and clearly explained the details of the program. Within 2 days I was signed up and on my way to financial health. My welcome call was handled by a very knowledgeable woman who helped me feel even more comfortable with my decision to go ahead with the program.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    After doing my research I determined that NDR was going to be my best solution to my debt. The staff was extremely friendly and answered on the first ring. They knew there stuff and answer my questions clearly and accurately.

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    Reviewed April 24, 2018

    Was very happy that NDR managed to achieve a payment plan. Unless there is a large balance this is the only way to do it, and it will be paid in one year. Hopefully this can be obtained with other Credit Cards in the program. Very Good.

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    Staff

    Reviewed April 24, 2018

    I was having a hard time and didn't know how I was going to get out from the hole I was in. The help I received from National Debt Relief was excellent and the people that worked with me were very informative, understanding, and helpful.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    The representative was very helpful answer all my questions, in regards to my account. I had received a call which I missed when I called back the ask me the appropriate questions to verify my account, she also emailed the documents I needed to send back very quick. I’m very happy with the services I received. Thank you.

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    Customer ServiceStaff

    Reviewed April 24, 2018

    Excellent service in all aspects. I truly felt that way from the beginning to the end of my conversation with the gentleman, Jerry, who made me feel confident, and never made any promises, but in the end, he helped me to qualify for one of the programs that was available based on my income.

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    Customer Service

    Reviewed April 24, 2018

    I'm very pleased with how they're resolving my debts. So far they have gotten 4 resolved. Hopefully I'll be out of debt quickly. I'm not stressing anymore and all the phone calls of my creditors stop. Thank you National Debt Relief.

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    StaffTransparency

    Reviewed April 24, 2018

    Anthony ** was most a kind, efficient and helpful person when I spoke with him regarding helping me get out of debt in a reasonable timeframe. Kudos to him!!! Your other personnel were also very helpful and explained everything to my satisfaction. I feel I will be more comfortable about my debt situation after your company has negotiated with my debtors.

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    Customer ServiceTransparency

    Reviewed April 24, 2018

    The customer service was very clear and precise on the information related to the programs. Also, very objective in the way that NDR works and to find the exact program that would fit my hardship financial. Everything was settled accordingly.

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    Customer Service

    Reviewed April 24, 2018

    I was very please with everybody that help me with my debt relief today. I would tell anybody that has fell behind on their credit card account. They should give National Debt Relief a call as soon as they can so they can turn their life around.

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    StaffProcess

    Reviewed April 24, 2018

    Smooth and easy process. Jason was great in helping me get started. Everyone I spoke with was friendly and helpful. It truly feels like such a relief to be moving forward and getting the ball rolling with my debt. Thank you!

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    Customer ServicePriceTransparency

    Reviewed April 24, 2018

    I called National Debt Relief and they gave me good options. The service was okay and the cost was not the best, but it's okay, too. I need to call and ask them to explain the situation that is going on because I've had put money already for over six months and then I had put on a lump sum money and then they have not paid no account yet. And I see they had some withdrawals they're taking and there are lots of withdrawals to pay themselves at first instead of paying the debt.

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    Customer ServicePriceStaffProcess

    Reviewed April 24, 2018

    I was in debt and was always making minimum payments. I read a lot of reviews for National Debt Relief and going with them sounded like a good idea. When I enrolled with them, their process was easy. A nice lady called and talked to me about my history, my family, and my employment. She was very concerned about my life and everything that I’ve gone through, which I really appreciated. She made me feel very comfortable and kept telling me about what National Debt Relief could do for me.

    So far, the program helped me to get my credit score a little better. Slowly, it’s coming back up and hopefully, within a few years, I’ll have all my debts paid off. After one year, National Debt Relief has already paid off one credit card and almost paid off another one. Then I have four more to get rid of. I was paying my $227 every two weeks but I bumped it up to $300 every two weeks to get things paid off quicker.

    Whenever there was a chance of getting one credit card paid off, they would email me then I would call them and confirm it. And if I said I couldn’t make a payment for one week, they would let the credit card companies know and they’d let it slide for one week. But it was very controlled that I haven’t missed a payment and I probably won’t because I make sure that it’s right. All in all, I've been nothing but happy with National Debt Relief. They're doing a really good job and the cost of their service is very reasonable. I’d also tell my friends to get a hold of them because they set me up very nicely.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 23, 2018

    It was a good experience. All my questions were answered thoroughly. This program is explain well, step by step, and it's very promising. I am confident that this program is the right thing for me. Customer service representative was very nice.

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    Staff

    Reviewed April 23, 2018

    I should have contacted National Debt Relief (NDR) months ago. When I contacted NDR I was passed to hold and was there less than 30 seconds. The service representative listened to my reason for calling and in a positive voice he said; "Let's get started!" He worked up a plan that more than satisfied my needs. It was approved and I can't say enough about NDR. I not only would recommend to friends, I would recommend to my family.

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    StaffProcess

    Reviewed April 23, 2018

    Was very happy with professionalism and friendliness of our consultants. They answered all of our questions, and concerns that we had. They made this very stressful process of starting to eliminate our debt much easier than we expected. We would recommend this service to others.

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    Staff

    Reviewed April 23, 2018

    Everyone was very helpful. Thankful for the help. Carlos was very helpful and Thank You for helping me work a way out of Debt... I was going to file bankruptcy but found this to be a much better solution to get rid of debt. Once again thank you.

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    Staff

    Reviewed April 23, 2018

    The young people who assist me through this ordeal have always been kind and courteous. I would recommend them to my friends and family. I will be so glad when this ordeal is finished, and I can get back to my life. I received a suspicious e-mail the other day regarding the amount of $459.00. Did you send it? When I tried to save it to a file to show it to you it disappeared.

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    Process

    Reviewed April 23, 2018

    National Debt Relief has been keeping me updated and has taken cared of everything that has been concerning me due to legal actions taken and negotiations finalized. Thank you so much and I'm looking forward to my goal of becoming debt free after the program is over.

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    Staff

    Reviewed April 23, 2018

    From day one I felt comfortable and the representatives all treated me with respect. They actually cared about me and my situation, not once did they judge me but gave me hope. Thanks for all the support and look forward to being debt free.

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    Reviewed April 23, 2018

    So far I am very happy with my choice to use National Debt Relief. Everything seems to be going great. I feel like a ton of stress has been lifted off my shoulders. I look forward to being debt free. Thank you so much!

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    Reviewed April 23, 2018

    Excel job. Reduced a debt by 75%. I highly recommend this company. They even go to battle for you in court. Great experience so far. Can’t wait to see what else they do for me. Always seems to be on top of things.

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    PriceStaff

    Reviewed April 23, 2018

    My debt is overwhelming at this point. After responding to several offers to lower my interest and pay off my debt, all of which offered rates higher than that on my credit cards, I discovered this service. Everyone has been very helpful. They helped me realize how far over my head I was, and set a realistic debt reduction goal. I am hopeful for the future, and will write another review when I am farther along in the process.

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    Process

    Reviewed April 23, 2018

    I was helped by Kyle and Andrew. They were phenomenal with regard to explaining the program, getting me set up and helping me understand everything. I am beyond appreciative! Their assistance made me even more confident in this program! Kyle made sure that I understood everything that would happen during this 30 month process. Andrew was efficient and very upbeat!

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    Customer ServiceProcessTransparency

    Reviewed April 23, 2018

    The customer service is very polite and knowledgeable, was able to enroll and help me get approve fast. They really answered all my questions and explained to me briefly and clearly on how the program works and on how it can help me with my financial situation at this moment.

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    ProcessTransparency

    Reviewed April 23, 2018

    They explained it very well to me and was very helpful. Would definitely recommend to everyone, they helped me through the whole process, the legal part along with where I needed to sign everything. They helped me set up everything the rates and the fees. They are very knowledgeable and explained everything to make it very easy to understand.

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    Customer ServiceStaffTransparency

    Reviewed April 23, 2018

    Ivori ** was educated in her job, explained things in normal adult language and spoke slow and loud enough for me to hear. Answered all my questions. On the other hand, the young lady who answered my welcome call spoke a little too fast and I had to keep interrupting her to pronounce certain words. All and all it was a good experience.

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    Customer ServiceStaff

    Reviewed April 23, 2018

    I am very pleased with the services I have received. Customer service and Enrollment is friendly, efficient and professional. My accounts are being settled quickly and I am comfortable with the negotiated terms. I would recommend National Debt Relief to anyone looking to get on the right financial track without having to filing bankruptcy.

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    Staff

    Reviewed April 23, 2018

    So, far everyone we have talk to has been wonderful, and very helpful. No one has judge us and that is greatly appreciated. Everyone has been constant with what they tell us to do, and everyone is up on what is going on. Thank you.

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    Customer ServiceTransparency

    Reviewed April 23, 2018

    I have had a great experience from the very first introduction email to my welcome call. I feel so much better now that I will be able to clear my debts with help. I think tonight will be the best sleep in a long time.

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    PriceStaff

    Reviewed April 23, 2018

    They have a very good services and fast solutions. I really recommend this program to any person who is having problems with credit and high interest on creditors. They can help you to feel lose stress and be available to resolve your problems.

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    ProcessTransparency

    Reviewed April 23, 2018

    Great support & explained everything in detail to assure me this is a smart step for my situation. They walked me through each step to make sure I had understanding of the process it would take & that I will be going through.

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    StaffProcess

    Reviewed April 23, 2018

    Both (Daniel and Christina) were friendly, knowledgeable, professional, and helpful. They made sure I understood all of the program details. I felt very comfortable with them and with the National Debt program going into a stressful time for me. The details of the bank account being in my name, and the law firm were also good components of the program which they highlighted for me.

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    Staff

    Reviewed April 23, 2018

    Each and every time I have dealt with someone from National Debt Relief they have treated me with respect, courtesy and kindness. I am sure others who have used this service (like myself) first felt guilt and embarrassment about how out of control their debt had become. All of the employees I have dealt with are "first class". I know this is a business, but compassion is priceless. Kudos to your company for hiring and training people to help others.

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    Staff

    Reviewed April 23, 2018

    My time spent with your financial adviser was helpful for choosing my best financial option, and he was quite helpful in getting everything set up for me. The only thing that I found cumbersome was the speed the adviser spoke at. It made it hard to follow, and to formulate questions.

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    Staff

    Reviewed April 23, 2018

    Angelica **, was absolutely wonderful! Knowledgeable rep and very understanding! Thank you so much Angelica **! My experience was wonderful and I would recommend anyone who wants to get out of debt to apply with NDR. To have reps that are understanding and wanting to help you get out of debt is a huge relief. I am so thankful beyond words for the help I am receiving. To be debt free and not be stressed is beyond words. Everyone I have talked to has been wonderful and it’s been a great experience. Thank you so much!

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    StaffProcessTransparency

    Reviewed April 23, 2018

    Very friendly and helpful. Explained everything thoroughly and I felt like nothing was left behind unsaid. I have just now enrolled so I don't know what the program will be like down the road but the initial start up was a great experience.

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    Staff

    Reviewed April 23, 2018

    Very nice and friendly people helping me out with my debt problem getting it back on track within 3 years to 4. Not paying the high rate to the credit card company and more or paying to 15 different places.

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    Customer ServiceStaff

    Reviewed April 23, 2018

    Upon researching debt relief options, NDR came highly recommended and I thought it wouldn't hurt to fill out the information form and see what they could do. Within 15 minutes of hitting send I received a call explaining everything they do and I was impressed. Within 2 days we were signed up and ready to get started knocking down our debt and getting our finances back on track. Everyone we talked to were friendly, informative, and seemed genuinely interested in helping us with our problem. I would recommend them to anyone suffering from debt.

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    Staff

    Reviewed April 23, 2018

    Very professional. Thank you so much. I'm happy there's a place to reach out for help so I can get my debt relief. It's been a great time to talk to her by there and courteous but they show me and how they show professionalism.

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    Staff

    Reviewed April 23, 2018

    Carlos ** was excellent. He was polite and very informative. He knows how to set a person at ease and feel reassured with their decisions. Jamie was also so sweet and helpful and was willing to help me get online for the first time. I am grateful for the help and the support I was given to resolve my debt issues.

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    ProcessTransparency

    Reviewed April 23, 2018

    Great company with excellent knowledge of debt relief. Highly recommend their service. I initially came into the program not knowing how things work and they thoroughly explained what happens. They went over each creditor I owe and broke down my payments. I am beyond relieved even though my debt journey has just begun. Satisfied customer!!

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    StaffProcess

    Reviewed April 23, 2018

    Great experience. Staff made sure to be thorough and that I understood the process. Very polite and answered any and all questions I had. I am definitely going to recommend National Debt Relief to friends and family who are interested in getting help with becoming debt free.

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    StaffProcess

    Reviewed April 23, 2018

    Better than I ever expected, about 1/2 through process and it seems to be accelerating... Entire experience has been very professional and your staff is to be commended. I look forward to completed everything within the next year and will certainly recommend your services to anyone who needs help with their debts.

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    Reviewed April 23, 2018

    My husband and I have been with them about six months and already have a settlement of 50% off. I still have a few more items to go, but I have a lot of confidence that they will continue to resolve my accounts.

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    Reviewed April 23, 2018

    Thanks a lot. Your company did a very good job with Wells Fargo. Hope you'll do the same to my other debtors. God bless to all. And thanks a lot. And I'll have friends looking for a help like this. I'll be very happy to recommend them to you.

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    Customer Service

    Reviewed April 23, 2018

    I called NDR because I wanted to find a way to responsibly pay my debt. I was treated with dignity and compassion. That was amazing because when I called I felt like a loser. I’m so excited to close this worrisome chapter. I’m grateful that NDR can help.

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    Process

    Reviewed April 23, 2018

    We are seven months into the program and have had five debts settled, including one of the more stubborn creditors. We are really happy so far. National Debt Relief really works hard for their clients. Sign up is easy and the program works.

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    Customer ServiceStaff

    Reviewed April 23, 2018

    Good experience with all the representatives. They get me on the right track to getting my debt eliminated. They all seemed to have great knowledge about the work they do. And had great call back responses when we would get disconnected.

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    Customer ServiceStaffTransparency

    Reviewed April 23, 2018

    Jamie was very patient with my wife and myself. She reviewed a lot of information in a short amount of time. She always allowed us enough time to absorb all of the information and to ask questions. She explained everything clearly and concisely. She was very pleasant and bubbly, but she always got the information through to us. She also was very specific with contact phone numbers and NDR's email address. We have been very satisfied and comfortable so far with Anthony ** and Jamie and NDR. Thanking you in advance for helping us with our debt problems. Looking forward to working with NDR and ridding us of our credit card debt.

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    Verified purchase

    Reviewed April 23, 2018

    National Debt Relief came at just the right time for us. We were sunk in debt and didn't know what to do. We knew we didn't want to file for bankruptcy, but needed help. NDR was a godsend. We still have 3 years to go with them, but they have already helped us resolve several of our accounts and we are so excited to be debt free!!!

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    Customer ServiceStaffTransparency

    Reviewed April 23, 2018

    Everything was explained very well and customer service agent was very helpful. They’ll walk you through the whole process, explain everything to you step by step and you can also ask them about any concerns that you have so with that said I’m looking forward in working with this company and hopefully get everything resolved.

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    Process

    Reviewed April 23, 2018

    I found National Debt Relief from the Internet, the process was quick and I am happy with them. I hope my problem will solved, and more than that, I hope you guys could help more people like me in the future. Thank you and may God bless for all your doing to help others!

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    Process

    Reviewed April 23, 2018

    We tried everything for the past 6 months and no one would help us. Then my husband suggested this route wit NDR. They have made this process very easy and very understandable to us. We made the right choice to go with them.

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    Staff

    Reviewed April 23, 2018

    I have been a client for several years and have found them to be very helpful in helping me get out of debt. I highly recommend this company. They have kept me informed every month and I truly appreciated that.

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    Process

    Reviewed April 23, 2018

    My experience with this program has been great so far. Seems like they are on top of helping me with being debt free. I'm hoping the remaining time with them goes just as good. I would definitely recommend this to someone needing the help. Thank!

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    Customer ServiceStaffProcess

    Reviewed April 23, 2018

    Great. Very hard working to help me with my credit problems. I am so happy that I got in this program, now I can try to get my life back together and build my credit back up. Later I hope to buy a new car. I am so very happy with National Debt Relief. Thank you so very much???

    Update 9/23/2018: Since I got on their program, bill collectors have stopped calling and harassing me. And when they do call, I have them call the NDR 800 number and have NDR take care of it. So far, everything is working good. The process is two years and I am six months into the process right now. I was very comfortable working with Steven and with the total arrangement. He was honest. He made sure I was comfortable with the amount that I'm able to pay. And every month, someone would call me and ask me if I have any issues going on that I might need to lower my payments or anything. They also set up a thing with me where I can go in and check out my bills every month to see how much is being paid and who all accepted the information. And if I have any questions, I have an 800 number I can call. NDR is a great company and I've referred a couple of people to them.

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    Staff

    Reviewed April 23, 2018

    So far my experience has been good. Thank you and hope you keep helping me get debt free. So far your services have been helpful. I think the online services could be more user friendly. Plus phone updates would be handy.

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    Verified purchase

    Reviewed April 23, 2018

    I am very pleased with choosing National Debt Relief to help me with my credit problems. I signed up in December of 2017, and have already been able to solve two of my debts with my creditors at a very reasonable rate. This company is quick and very efficient with helping Americans who are struggling with their debts.

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    StaffTransparency

    Reviewed April 23, 2018

    Very helpful and explained everything to me. Would highly recommend National Debt Relief. Did not waste my time, right to the point. Very helpful on explaining and signing of the documents. If I need help I have the numbers to call. It was all done in a timely manner.

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    ProcessTransparency

    Reviewed April 23, 2018

    I was treated with respect and kindness, It was an easy process and I am excited to start the program. Every step has been explained and I was impressed with the ease of the whole process so far. Thank you!

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    Customer ServiceOnline & AppStaff

    Reviewed April 23, 2018

    Since my first conversation with National Debt Relief, the company has followed through on every single thing they said they would do. I'm about halfway to being debt free, and I owe it all to National Debt Relief. Their website and portal are very user friendly, and their Customer Service Representatives are very courteous, professional, and helpful. I am so thankful for everything National Debt Relief has done for me.

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    StaffProcess

    Reviewed April 23, 2018

    I was very hesitant and stressed about starting this process but everyone was very helpful and eased my mind about getting myself back on track with my financial situation. They answered all my questions and treated me very well. I would recommend National Debt Relief to my friends and family.

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    Customer ServiceStaff

    Reviewed April 23, 2018

    All those we talked to were friendly, knowledgeable and professional. I would have given a full five star experience but I was on hold for about ten minutes on my welcome call. Aside from that the experience has been a great one so far.

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    Staff

    Reviewed April 23, 2018

    They are so great! Very informative and will keep you updated with every step of the way! So glad I went with them! They have already helped me with one settlement and are working on the rest! I don’t know what I have done without them. Highly recommend. :)

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    Price

    Reviewed April 23, 2018

    I was young and drowning in debt, and National Debt Relief helped me get back on my feet. I had 8 accounts with high interest and they were able to settle by debt for half the amount I owed, at no charge to me! I couldn’t have done it without them!!

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    Customer ServiceStaffProcess

    Reviewed April 23, 2018

    Very pleased with the ease of enrollment into the program and how knowledgeable the staff are. They make you feel comfortable throughout the entire process and answer any questions you may have for them. I cannot wait to put my credit nightmare behind me.

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    Verified purchase

    Reviewed April 23, 2018

    I received a debt collection summons on April 15 (Sunday after church services). I sent the info I had received over to your office. Monday April 23, I received your settlement with this creditor. As of this date I am satisfied.

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    Verified purchase

    Reviewed April 23, 2018

    NDR has really done an amazing job with helping me resolve my debt issues. And if there is a month I cannot pay they understand and work with me. Just a good feeling knowing in a few more years this will be taken care of. Would definitely recommend to anyone!!

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    Staff

    Reviewed April 23, 2018

    Great advocates, who seem to have a commitment to excellence. Provide guidance as well as lessen your stress. It's a team mentality. The intake unit was very helpful and informative. I am looking forward to seeing positive results. They help you complete all the required paperwork step by step.

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    Verified purchase

    Reviewed April 23, 2018

    So far so good. Creditor stop calling, my life is finally getting on track and my family is getting a peace of mind. I just question myself why I didn't do it early and all my problems would be resolve by now.

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    Staff

    Reviewed April 23, 2018

    I was a bit confused in the beginning. Though I got three different answers on which credit card to pay on for two months or six months. Then which credit card, was I to keep paying on. Overall they were pretty good with me.

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    Customer Service

    Reviewed April 23, 2018

    A little over a year ago, we were considering bankruptcy and decided we’d give National Debt Relief a try first. The enrollment process was pretty easy and interactions with the negotiator has gone pretty well. The biggest problem we have is that when they call us they use a number scrambler. It shows up like a different number every time and I don’t know if it is them or if it’s a spam call. Other than that, it has been really pretty good. I usually just give them a call if we need to get a hold of them for something and they’re pretty quick. We still have some stuff in the works but we have made some progress.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 23, 2018

    Our experience with National Debt Relief has been more than satisfactory. We were getting further and further behind every month, so we decided we had to stop the bleeding sometime. I had contacted a credit card service years ago in 2010 or 2011 and was not satisfied with what I was hearing. They were not able to deal with a couple of companies, so I made up my mind to go a different route at that time. I borrowed some money against the card and paid off a big credit card and over the next three years, paid off that debt. I got rid of that one fast. My wife made the first contact with National Debt Relief and she told me what was going on. We got together with them on the phone and National Debt Relief sounded like a satisfactory way to go to help us. They were the first person we talked to who gave us an answer that we needed.

    We talked to one person early on and we haven’t really talked to anybody since. I had occasions to call in on the settlement but we have not been working directly with any one person. The reps are knowledgeable about what they’re doing. My only concern is that we had been led to believe that when we started making a certain amount of payment that they would not be needing to have any more money per month. But then when they got a certain amount of money coming out to settle another account, they needed more money. They called us back if we could do it and we were not in the position to increase our payments at that time. It was kinda disappointing, but we were blindsided as that was not made as clear at the beginning as it should have been. We had the conversation on the payments at the beginning. They estimated what it would take to retire the debt and so, they put up a payment that was acceptable to us.

    We felt like we could afford the payments and it has proven to be true. I’ve been thinking of going back and talking to them since there has been a delay in settling one of the cards. There wasn’t enough money in the account to make the payments on the schedule that the bank had asked for. Maybe I should start paying a little extra and I think we can afford to make a little bit or larger payments now that we’ve gotten into the program a little bit further. We're closer to maybe 20-25% done with the program and we have been able to resolve some other issues as well. I could probably pick up the phone and call them and say that we’d like to increase our monthly payments from this to this and they would say okay. National Debt Relief seemed to be a very good program. It’s been helpful to us and we’re looking forward to working with them through the end of the resolution of our credit card debt. I would recommend National Debt Relief.

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    StaffProcess

    Reviewed April 23, 2018

    My experience with National Debt Relief has been really nice. Also, the program I signed up with them was nice and it helped me save money. A couple of my debts have been settled already and I still have a couple more years to go. Their reps were very courteous and helpful as well. Overall, National Debt Relief is doing a good job.

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    Customer ServiceStaffProcess

    Reviewed April 22, 2018

    The customer service reps go through the process clearly and answer all of your questions. They are very knowledgeable about the program. They also give you a feeling of ease while enrolling into the program. They work with your time. The options given are tailored to your needs.

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    Staff

    Reviewed April 22, 2018

    My experience thus far has been pleasant and easy. I have had two accounts settled and am pleased with the settlements. Looking forward to becoming debt free and rebuilding my credit score. National Debt Relief has been very helpful and professional.

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    Staff

    Reviewed April 22, 2018

    Representatives were extremely thorough and answered all my questions clearly and in great detail. They were all very knowledgeable and professional. I have dealt with other companies and NDR impressed me with their service. I would definitely recommend them to any of my friends that are in the same situation.

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    Staff

    Reviewed April 22, 2018

    We are happy we chose to go with National Debt Relief. They are helping us pay off debt and are there when we have questions. They assist us whenever issues arise and help settle those issues. We don't know what we would have done if we had not chosen them to help.

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    Reviewed April 22, 2018

    I was very skeptical to try a debt relief company, since you always hear some negative things about it, but I did some research and am so glad I decided to go with National Debt Relief, they have guided me and help get through this hard time in my life.

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    Staff

    Reviewed April 22, 2018

    Peace of mind knowing there is somebody is going to deal with my financial life, sometimes you don't make the right decisions. That's when you require help from the professional people, thanks NDR, l hope everything goes well and I be out of debt and 3 years...

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    Staff

    Reviewed April 22, 2018

    I thought I was never going to come out of debt, I was struggling with so many credit cards, I'm on the half way now. I want to thank the professional service of National Debt Relief. Excellent service! If you want to become Debt free, I highly recommend this amazing service.

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    StaffProcess

    Reviewed April 22, 2018

    True professionals that were nothing but helpful on my enrollment into the program. After doing a little research on credit card consolidation I knew this would be the best company for what I was trying to achieve. So far I have not been disappointed in the way everything has went.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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