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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 181 Reviews 35635 - 35835
    Verified purchase
    StaffProcess

    Reviewed May 3, 2018

    The certified counselor did an excellent job of explaining the program to us and the entire program has been a blessing for us and we would not hesitate to recommend the program to anyone. We thank God for the leaders who came up with this wonderful program to help us and others to be able to get relief of this credit card debt. To God Be The Glory!!!

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    Reviewed May 3, 2018

    A little nervous about doing the right thing but you made it seem like I would be ok after the three years. I just want to be out of debt before I die but I do know I am responsible for creating the debt.

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    Staff

    Reviewed May 3, 2018

    A special thanks to Luis ** for his time, his professionalism, his knowledge, his kindness and compassion. This was a hard decision for me to make because I have never missed a payment on ANYTHING in my life but Luis put me at ease of knowing there is a way to resolve unsecured debt balances. I thank him from the bottom of my heart and thank National Debt Relief for helping me.

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    Staff

    Reviewed May 3, 2018

    My experience with NDR was exceptional. The reason is not only the service they provide but their awesome team members, which include Eddie ** and Catalina who was my Welcome professional. I would recommend NDR to anyone in a similar financial situation. The service and support they provide in helping you resolve your debt issues, in order to obtain debt freedom is priceless.

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    Customer ServiceStaff

    Reviewed May 3, 2018

    The process of signing up and knowing what lies ahead has been straight-forward and helpful. The customer service team has been polite, courteous, and answered all of my questions. Anxious to get this process started. Would rate five stars - but no experience with the actual program yet.

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    Staff

    Reviewed May 3, 2018

    Tamara was so great. She was professional, sweet, compassionate. She even stayed past her shift to finish up with me, instead of just pushing me off on another staff member. It was a pleasure speaking with her. I'm not out of the woods yet, but feel I'm in good hands and on the right path. I look forward to graduating from this program. I would recommend this company for getting your financial freedom and control back.

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    Staff

    Reviewed May 3, 2018

    I have been treated with the utmost respect from all. I am very satisfied with the Company 100%. I will share my wonderful experience with family and friends. Everyone has been so patience and understanding. Thank you so much to the Staff and their wonderful work.

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    Verified purchase
    StaffProcess

    Reviewed May 3, 2018

    The Representatives that assisted me in applying for this debt relief program and then helping me to finalize the agreement once I was approved were very patient, understanding and helpful. I truly appreciate the help they provided me with as well as their ability to ensure that I had a full understanding of what the program requires.

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    StaffProcess

    Reviewed May 3, 2018

    I was given outstanding service by Parker and Nico throughout the entire process. Couldn’t have asked for a better team as I worked through the process of becoming debt free. I am extremely appreciative of the service you all provide.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    Many thanks and very grateful to have someone like Nadirah helping us - our company with our resolution to ask for assistance. Nadirah was persistent, Very thorough, professional and VERY PATIENT!! Informative and diligent. We are a small business in a very large industry. NDR and Nadirah have relieved the stress and allowed us to dedicate our time to regrowth instead of battling with aggressive uninformed collectors. Thank you.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    The service I had received was phenomenal! Both parties were very helpful, respectful and knowledgeable! I was taken away by the service I was given and I am very thankful for this. They made me feel comfortable and I felt I can trust their input and advice. Again, wonderful service! I am very satisfied!

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    StaffTransparency

    Reviewed May 3, 2018

    Both representatives were excellent. They were patient and explained the information in detail. I would definitely recommend this service to friends and family. I am very excited to see what the service can do for my financial future and how soon things will start to change for the better.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 3, 2018

    They are very helpful. Willing to answer all question. I was stressing like crazy. Trying to figure out how I was going to maintain all this debt and pay for college for my daughter. Within just one phone call, stress level went down. I was approved within 30 minutes.

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    StaffProcessTransparency

    Reviewed May 3, 2018

    I dealt with Gigi ** from beginning to end. She was patient and thorough in her explanations and service. I was afraid of this whole process and had waited almost 2 years to do this but Gigi made this seamless.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    I am so grateful to National Debt Relief for helping me to begin a new chapter of my life, without the burden of debt. You helped me to become someone who can live within my means, without credit cards. I was treated with respect, and professional courtesy. Thank you so much.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    My debt with the company was settled for 30% of the amount owed. Extremely satisfied! I am looking forward to completing the program and becoming debt free. My experience so far has been excellent and all the people I have been in contact with were very nice.

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    Verified purchase

    Reviewed May 3, 2018

    Very satisfied and indeed so thankful and happy of the result of your great follow/up for immediate resolve of my account just for a couple of weeks, and about 50% deduction from original credit. Hope the rest of my accounts listed will have the same good results. More power.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Experience was wonderful. Very friendly. Joshua was very quick with responding to emails. All parties that I spoke with made sure everything was clear and that I understood everything before moving on to the next part of the welcome call.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 3, 2018

    From the first call and the calls that preceded after, my representative John was exceedingly helpful, understanding, and respectful. John took his time to explain in great detail the process and what to expect. I couldn't have asked for a better representative through this entire matter. I would definitely recommend John and National Debt Relief to my friends and family. I look forward to getting back on track.

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    StaffTransparency

    Reviewed May 3, 2018

    I just signed up. I'm very hopeful this will all work and everyone I have talked to so far has been so helpful. Everyone that I talked to at National Debt Relief has explained everything and answered all my questions (I have had a lot).

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    Customer Service

    Reviewed May 3, 2018

    We had a great experience setting up our account and they were very helpful in answering our questions. They cover all the legal aspects for you and have great customer service. We are saving money monthly and it will be very helpful.

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    Verified purchase

    Reviewed May 3, 2018

    Was so surprised at the speed my problem was handled and how professional everyone treated me. Didn't put me down because of my situation. Actually, they saved my life because I was in deep trouble. I will be forever grateful.

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    Process

    Reviewed May 3, 2018

    It hasn't even been a year yet and they've settled 4 out of 5 of accounts which is half of my debt. I'm so grateful for this program. I have a big worry off my chest. Now I can start over and rebuild my credit.

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    StaffProcess

    Reviewed May 3, 2018

    It’s been real good thus far. Very helpful throughout the entire process and you can tell they care about helping people. I’m looking forward to having my debt paid off sooner than later and saving money while doing so. Thank you Nationals Debt Relief.

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    ProcessTransparency

    Reviewed May 2, 2018

    The process was very easy and well explained, all my questions were answered with no problem. So easy that I was able to finish the whole process within 3 hours (since first contact to completion). Looking forward to a better financial future.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    I so far have enjoyed my welcome experience! Very informative and helpful, guided me every step! They made sure I understood everything that was about to happen and made me feel secure in my decision. They were pleasant with their phone calls and really listened to my needs and when I can be available never calling too early or too late.

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    Staff

    Reviewed May 2, 2018

    Excellent and thorough with great people skills. Will highly recommend this organization to others. All of my questions were answered, and I have a total sense of relief as if a big weight has been removed. Contacted National Debt Relief as they are rated number one by Better Business Bureau.

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    Verified purchase
    ProcessTransparency

    Reviewed May 2, 2018

    All of my interactions with Claudia and other members of the team have been detailed and clear. Much patience and care have been given to ensure that I have a clear understanding of the process and that every detail is correct.

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    StaffProcess

    Reviewed May 2, 2018

    Great Job! It was made easy to under the process and get all questions answered by both parties. I was very pleased with the experience. By the time the process was complete I understood it all. Process was simple and very helpful to my situation.

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    Verified purchase
    StaffProcess

    Reviewed May 2, 2018

    Everyone was wonderful and helped me understand the process. I am not good with the computer but they were patient, kind and helpful in guiding me all the way. Also I felt like they really heard my situation and genuinely cared and wanted to help.

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    StaffTransparency

    Reviewed May 2, 2018

    Friendly and knowledgeable, explained everything thoroughly, answered all questions... overall good experience. Took the time and went over all documents. Wasn’t rushed. Both agents were very friendly. Would recommend this to anyone. I am very satisfied with the entire experience, would do it again if necessary. Hopefully I’m on my way to total debt relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I spoke with Randolph ** and Edmun ** during my application process and welcome call. They both were very professional and personable and made me comfortable with my decision. They made sure I understood what was going to happen and answered all my questions. I was nervous and upset before the start of this process but they put me at ease. I know it’s going to be a long and difficult process but I feel better knowing I have someone that is there to help.

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    StaffProcess

    Reviewed May 2, 2018

    All people I have dealt with were very helpful and informative. Would highly recommend to anyone that is in the position of no return with debt. Was considering bankruptcy when I came across this service. All people were very understanding and worked around my schedule to get the process completed with minimal delay and stress.

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    Verified purchase
    StaffTransparency

    Reviewed May 2, 2018

    Overwhelming debt can be difficult and stressful. My experience with the service I received was encouraging, informative, very helpful, and comfortable. I am very appreciative for the service I received. Eugene was very helpful and making sure I knew exactly where I stood financially, and what my options were. Poor financial standing can be embarrassing and shameful, but with Eugene at National Debt Relief, I felt comfortable and empowered to resolve my debt. I also enjoyed speaking with the lovely lady in the welcoming procedure. She had a very clear and calm way of speaking that helped make the large amount of information easily understandable.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Thank you for your assistance in enrolling me into the NDR program. I spoke to Randolph ** over the course of three phone sessions and he was polite, professional, knowledgeable and courteous. I spoke today to a woman, I believer her name might have been Catherine but I am not positive. Regardless, she was exactly as Randolph, polite, professional, knowledgeable and courteous. I look forward to clearing my debt issues and expect and hope that everyone I interact with during this approximate 4-year journey will be like these first two individuals I have had the pleasure to interact with.

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    Verified purchase
    StaffTransparency

    Reviewed May 2, 2018

    It was very easy getting started, and the representative explained everything to me in full detail and gave me time to ask questions. I can see a debt free future today, where as in yesterday I was so worried I'd be in a hole for over 30 years.

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    Customer ServiceProcess

    Reviewed May 2, 2018

    From the beginning through the set up, the team was very professional. The process seems smooth and the customer service teem seems to be ready to help at any time. If the entire process is this smooth - I am very happy!

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    Customer ServiceStaff

    Reviewed May 2, 2018

    THE PHONE CALLS I'VE RECEIVED FROM YOUR AGENTS WERE GREAT. AL ** IS VERY PATIENT AND KIND. He was a very patient man and helped me with any and all questions I had. And so was the gentleman that call me to close the deal. He was very very patient with me... Thank you.

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    Customer ServiceStaffTransparency

    Reviewed May 2, 2018

    My rep was outstanding. He was able to answer all of my questions and help me with any trepidation I had moving forward with this decision. Also, his communication was impeccable. I'm looking forward to be out of this hardship, and move on with my life.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2018

    I appreciate working with Olga and the rep for the welcome call. They were professional, informative and very professional. I feel they made the application process go smoothly, as this was not an easy decision for me to make. I appreciate that!

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    Verified purchase
    Staff

    Reviewed May 2, 2018

    Very polite and patient - made me feel comfortable talking about my finances. Both Edwin and the woman I talked to were polite and professional. I hope all that I have been told will be true and that I can depend on National Debt Relief to be honest and helpful in helping me. Too many unexpected bills all at once.

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    Verified purchase
    Staff

    Reviewed May 2, 2018

    Everyone I spoke with was very courteous and knowledgeable to my financial situation. I would most certainly recommend this service to anyone that is in need. I hope everything that was discussed and reviewed in the documents holds up to be true and look forward to resolving my debt with this service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2018

    National Debt Relief was recommended to me by a company called AmOne. I spoke to agent Annalissa and she was extremely helpful. She handled the call professionally and was very courteous. She answered all my questions and made the call easy to go through.

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    Verified purchase

    Reviewed May 2, 2018

    I am very happy that National Debt is able to resolve the debt for one of my creditors for less than 1/3 of what I owe. Thank you very much! I am sure the other creditors will be resolved, too as time goes. I really appreciated.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2018

    Very friendly customer service. It was a pleasure to speak with people like them. It is no wonder that National Debt Relief is high rated. I feel relief after my phone conversation. I would recommend to a friend anytime.

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    StaffProcessTransparency

    Reviewed May 2, 2018

    Everyone was very helpful and made me feel comfortable about this decision. I feel a weight lifted off of my shoulders knowing that my debt will be under control soon. They were very clear in how to go about the process step by step.

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    Transparency

    Reviewed May 2, 2018

    It was such a relief to speak with someone at NDR. Although I am just getting started, Richi and Niko has made me feel confident that I am on the right track and will be Debt Free soon. They explained everything well and made sure I understand all the information provided to me.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Both very excellent and helped me with all of my questions! Professional with handling all set appointments to meet on the phone to go over all documents. Would most definitely ask friends and family to visit the website and make decisions towards debt freedom with National Debt Relief services.

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    Verified purchase
    Staff

    Reviewed May 2, 2018

    This has been such a relief. Once we realized we needed support we started looking. There are so many choices, but this company was straightforward, not shady; the person who helped us get started never judged us, or made us feel bad. This has been a great experience! I would recommend them to anyone who needed help! There is a light at the end of the tunnel!!!

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    Verified purchase
    Staff

    Reviewed May 2, 2018

    Was very helpful. I loved that they took the time to hear me out and was so willing to help me out. I also love the fact how much I'm going to be saving and in such a short amount of time. Thank you for everything.

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    Verified purchase
    StaffTransparency

    Reviewed May 2, 2018

    It was a good experience. Representatives explained everything well. I've been looking for a good debt relief program and I believe National Debt Relief will assist me in a great way. I've seen the commercials and advertisement and I decided to sign up.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2018

    Justin ** was very insightful, knowledgeable and helpful during this difficult time. With his help I will be debt free. The welcome call was informative and eased my concerns about the program. I feel confident I can pay things off and have less worries and begin to enjoy life again.

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    Verified purchase
    Process

    Reviewed May 2, 2018

    Helped me understand everything that is going on with my credit and how this program is beneficial to me. I’m so excited to be one step close to clearing up my credit. It will benefit me and my children in the long run!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2018

    I was skeptical at first but the National Debt team was very professional and compassionate. Using their scripted responses, I was able to stop the creditors phone calls. They solved my debt for pennies on the dollar and gave me peace of mind. Thank you!

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    Customer ServiceStaff

    Reviewed May 2, 2018

    John ** was wonderful and very patient with me as well as the nice lady on the Welcome call. They really know what they are speaking about because they were able to answer my questions thoroughly. You must have an exceptional training program for your employees. You do great work!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I am blessed to have your team help my husband and I thru this process. From the first time on the phone I felt like I mattered. Chrystal ** did an excellent job explaining things, and never once made me feel low! I am truly excited about this program and I am glad I made the call!

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    Verified purchase

    Reviewed May 2, 2018

    So far I have really liked what I have experienced. They made me feel better about making this hard choice and not feeling bad about myself and my tough situation. I'm just getting started in the program so I hope it continues to play out just as well.

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    Verified purchase
    Process

    Reviewed May 2, 2018

    I started the program 8-12-2016 and all my accounts a settlement has been agreed on. Some accounts went legal and I choose to pay for the legal service and that paid off for sure. All my accounts will be paid off on 7-25-2019. That's 2 months less than the 4 years I agreed to. I'm very happy with National Debt Relief for helping me become debt free. Only regret I have is not starting the program sooner.

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    Customer Service

    Reviewed May 2, 2018

    Simply put, I felt cared for when after three years finally made the phone call to NDR. I feel confident that I will be debt free and in a new place financially soon after this begins. Thank you Freddie **.

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    StaffProcess

    Reviewed May 2, 2018

    The process was easy. The representatives were very thorough. They ensure you are capable of making the set payment instead of just accepting you into the program for a profit. All my questions and concerns were answered. They even provided other alternatives that may not involve their organization. It is a great opportunity to become debt free!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    The representatives need to stop hitting the mute button. I thought we lost connection but found out he was hitting the mute button a lot. It's a difficult process for a person to reach out for help and to have someone mute the conversation. Made me feel like I was bothering them.

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    This has been such a easy process. The agents were all helpful every time I called with questions. This program is worth it and would recommend to anyone who doesn't want to consider bankruptcy to go this route. So glad I did this. They really meant what they said and helped my family in our time of need.

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    Verified purchase

    Reviewed May 2, 2018

    I wanted to build up credit and National Debt Relief was the most rated company. I signed up online and then I got a call, and I got set up that way on the phone. They pretty much said that I had to settle, and they gave me options which helped. Everything was good.

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    StaffTransparency

    Reviewed May 2, 2018

    So far in credit card debt. We needed help. They came to the rescue - very satisfied with the experience. They were more than helpful and carefully walked us through each step. This should reduce our monthly payments to a point we can live with them. We are very grateful for the help and advice we received.

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    StaffProcess

    Reviewed May 2, 2018

    The process has been very understanding and pleasant. Everyone I have spoken to has been very Helpful. I would recommend other people that are in need of help to this company. Hopefully the contained process will goes as smoothly. I am looking forward to resolving my debt.

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    StaffTransparency

    Reviewed May 2, 2018

    The people are very polite, helpful and keep in constant contact with you about updates and your progress as you go through the program. They don't make you feel pressured to do anything that may be out of your means. This program can really help drastically reduce your debt if you're in a tough or bad situation or just simply got in over your head. Highly recommended!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I work in the hotel industry, and I know when someone executes great customer service, and Christina ** is a name that I'll never forget because she perform the aspects that requires class of great service. I enrolled in the program a year ago and I'm almost out, and with the debt that I was in; if I were to do it on my own it would have taken years to get out of financial difficulties. I was skeptical at first, but talking to agent Christina ** for almost 4 hours having her waited on the line and calling her every 24/7 made me feel comfortable in joining the program. Folks! this all starts with the person who we deal with not only the referrals, but for the representatives who accommodates us at first visit to anything.

    Christina ** made me feel super comfortable about this program and I'm not going to stop stressing about this superwoman with patience and knowledge. She really makes a difference in peoples lives to give them comfort and confidence. National Debt relief I give you the most utmost respect and the lawyers who negotiated. I will recommend Christina ** from national debt relief to those are in need to get out of debt fast. Thank you folks for helping me out on my situation. The only thing though is the fees are high; just work on that and then I'd give you guys a 110% more than a %100 it self. Thank you folks and deity bless!!

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    Staff

    Reviewed May 2, 2018

    Everyone I have spoken with has been very helpful, so far everything is fine, I hope it will continue to be this way. Not too sure how I am supposed to handle the creditors calling me, so hopefully everyone will be as helpful with that.

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    Updated on 04/02/2019: I am almost halfway in the process at this point and they've consolidated four of my cards in less than a year. Whenever I need to not do a deposit, the negotiators have been very understanding and very helpful. National Debt Relief answered all of my questions and working with them is impacting me in a very positive way. They are helping me build my credit.

    Original Review: Very happy with the services, everything seems so simple I hope the process goes smooth. I would really recommend This program to someone who is in the same or more debt than me. I'm really looking fwd to solving my debt.

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    Customer ServiceStaffTransparency

    Reviewed May 2, 2018

    Mr. Dwane ** was very professional, courtesy and explained everything along the way. I had tons of questions and he was very patient, he listened to my concerns and offered assistance answering them all. He offers great Customer Service. Ms. Christian ** was excellent as well during my Welcome Call. She ensured I understood all the steps, and thoroughly explained what my next steps would be. Again, both agents had excellent customer service skills and made me feel very comfortable during this very overwhelming and difficult decision. I hope that my relationship with National Debt continues to be this positive and all representatives that I speak with are this courteous, professional and knowledgeable. That this level of service will not end now that I am enrolled in the program.

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    Staff

    Reviewed May 2, 2018

    Wonderful service from two wonderful members!! I have a young baby, and they both worked with me to get everything taken care to the best of my ability while caring for my baby. This is a great opportunity for me, and I am glad they were there to guide me.

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    Staff

    Reviewed May 2, 2018

    Both counselors were very helpful and efficient. They assisted me in every way possible. I would not have made it without Mr. **'s assistance. The counselors knowledge and very timely manner made me aware of the debt problems that can happen to almost anyone.

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    StaffProcess

    Reviewed May 2, 2018

    Staff was attentive and very intelligent in the matter of debt consolidation. I felt as if I mattered and my concerns were of up most priority. I never felt pressured or felt as if I were being sold the program.

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    StaffProcess

    Reviewed May 2, 2018

    Overall the experience has been great. They are very helpful and patient with you while talking you through the whole process. I would recommend them to others that have gotten themselves into a financial situation to where getting a loan isn't an option.

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    PriceStaff

    Reviewed May 2, 2018

    I had lots of debt. I sought National Debt Relief’s services and their representatives were very professional. They were able to help me get my debt down and the cost of their service was good.

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    Customer ServicePriceStaff

    Reviewed May 2, 2018

    I thought reaching out to National Debt Relief for their services would be a good way to get debt-free. I called them and it seemed like a good thing. The people from this company have been all polite, treated me with respect and told me in detail what they were gonna do. I've been happy working with them. National Debt Relief has paid off two of the credit cards already and we're working on the 3rd one. I feel good about it and I appreciate that they've taken care of those. Aside from that, the cost was very good. I would recommend National Debt Relief.

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    StaffProcessTransparency

    Reviewed May 1, 2018

    Heard about National Debt Relief on the radio one day. Wasn’t too sure what to think at first. I did some research on them and was pleased with what I seen. Finally filled out an app online for them to contact me. Spoke to Gavin. Told him about my situation. He didn’t judge me or anything like that. Gavin understood and let me know that I wasn’t alone in this situation. He was very patient with me and help me get through this process. Gavin was courteous and supportive. He explained everything very clearly. And I would just like to tell Gavin thank you very much for everything you’ve done for me. It feels like a whole Lotta weight was just lifted off my shoulders. And to the nice lady I spoke with named Nicole, I’d like to say thank you too. Most of all I would like to say thank you to National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    I have been avoiding making this phone call because I was afraid to see how much I really owed. The process was easy and I now see a light at the end of the tunnel. The people at this company are not just paid employees that answer phones. They are trained professionals who take their jobs seriously and this made me feel secure about the choice I made. I have had several experiences with them and they are always very helpful and willing. I’m looking forward to being DEBT FREE again!!! With the help of National Debt Relief I will be there very soon!

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    StaffTransparency

    Reviewed May 1, 2018

    I spoke with Gilbert **. He explained everything perfectly. From the start he made me feel at ease about consolidating my debt. The forms were easy to understand and I was also walked through them as well. I would recommend National Debt Relief to friends and family.

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    Staff

    Reviewed May 1, 2018

    The 5 stars go to the reps I dealt with. They both were very thorough and answered all my questions thoroughly as well making sure that I understood everything I needed!! Thank you both so much Priscilla and Tiffany!

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    StaffProcess

    Reviewed May 1, 2018

    Veronica was very helpful in getting me started on this program. She was very professional and didn't mind going a little further if I didn't understand some things that she was explaining. The welcome caller was also very good. She reviewed the agreement with me and made sure I understood and was in agreement with the guidelines for the program. Thank you.

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    StaffTransparency

    Reviewed May 1, 2018

    Though I've struggled many years trying to keep up with my debts now in my twilight years I find myself giving in. The representatives I worked with were very helpful and reassuring and finally I see the light at the end of the tunnel in just 3 short years. The intake was a breeze and they explained everything to me in detail. I have NO reservations and feel the burden beginning to lift.

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    Staff

    Reviewed May 1, 2018

    I spoke with George and he was very nice. Although everything went smooth and everyone was very nice I still have a bit of anxiety about doing this. I’m hoping I have done the right thing. I Do feel relieved.

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    Process

    Reviewed May 1, 2018

    This process was made so much easier by working with Dean! We were faced with so much stress and uncertainty in regards to our future and the debt we had. We needed help and found it with NDR. We are looking forward to being debt free!

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    Customer Service

    Reviewed May 1, 2018

    I'm thrilled to be a part of this company that helped me get back on track financially. The efficiency and customer service were stellar. I would recommend them to anyone that wants to strategize a fiduciary comeback from debt. Thank you National Debt Relief!

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    StaffTransparency

    Reviewed May 1, 2018

    All were very knowledgeable and helpful. They were very thorough and explained everything. They allowed me to ask questions if I have them, but I did not have any at the time. I am anxiously waiting to see the progress on our financial situation.

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    I have been doing research on debt resolution and started by visiting the BBB website. National Debt Relief is given top ratings. During my initial call, the enrollment representative Brandon, was helpful by providing an excellent explanation of the program. I had previously looked into a different agency that felt like a bait and switch proposition. Brandon was clear regarding the parameters of the program. At the onset of the call, the representative maintained limits in assisting me in recognizing how I'd gotten myself into this situation. His explanations were helpful since by the end of the call, I had a much better sense of how to avoid future pitfalls. I would highly recommend National Debt Relief and would especially like to commend Brandon for the patience and professionalism he exhibited during our call.

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    Process

    Reviewed May 1, 2018

    I have had nothing but outstanding assistance in this debt relief process. It has been quick, easy and painless. This is the best choice for me and the process is very user friendly. Thank you so much for everything!

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    Staff

    Reviewed May 1, 2018

    Fast and friendly service without being made to feel like a bad person. Everyone has treated me with respect and dignity and seem more than willing to help resolve the issues in a timely way and to make it work for me.

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    Staff

    Reviewed May 1, 2018

    Both people I talk to are friendly and courteous. I have no problem with you people so far and yes I would recommend you to any of my friends if they needed help because what I experienced was you were very nice friendly and polite and you were concerned about my needs. Thank you.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone was very professional and respectful and helped us understand the process. We are pleased with the ease of starting this process with NDR. They were great about ensuring our questions were answered before they moved on to the next bit of information.

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    StaffProcess

    Reviewed May 1, 2018

    National Debt Relief is a friendly, helpful, and easy company to work with. They step in on your behalf with all your creditors and make a firm stance. Everyone is understanding and just want to help me get out of debt so that I can move on with my life. It's a pretty rigorous program, but I'm going to get out in debt in just over 2 years versus 30 years. My plan is to start the adoption process within the next 3 years and this would not be possible without National Debt Relief. Thank you!

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    Staff

    Reviewed May 1, 2018

    I really love how helpful NDR was with me. Our finances changed and we couldn't get out of debt. I really really appreciate this service! They make sure you know exactly what you are signing up for and possible problems you might have. Very cool!

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    Staff

    Reviewed May 1, 2018

    Very good and thorough. Made welcome easy. Would and will recommend to others. Hope all will go well with account, Talking with rep made any questions I had would and were answered accordingly. Thank you so much. Have a blessed day.

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    StaffTransparency

    Reviewed May 1, 2018

    The representatives I worked with provided me with substantial information to make me feel at ease and knowledgeable about the entire debt relief process. I was also extended emotional support for the financial hardship I am experiencing. Most importantly I appreciated the transparency of the representatives on behalf of the National debt Relief company.

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    StaffProcess

    Reviewed May 1, 2018

    The representatives (Angelina and another lady. I am sorry I forgot her name) were very helpful. Going into this process was very scary. The guided me through each step of the way. I feel much more at ease now that my finances are getting organized. Five stars for both ladies.

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    StaffProcess

    Reviewed May 1, 2018

    I was guided through the whole process, in an easy and convenient way. I could tell they really wanted to help me and I'm happy there is a company that can help people like me! I highly recommend this company to anyone looking for debt relief.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    My welcome call went great. Sorry I don't remember the name of the lady that called, but she was fantastic. She went over everything that I needed to prepare for this journey. I can't wait to get started. I would recommend a friend.

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    Reviewed May 1, 2018

    I was in tough spot after being unemployed for 8 months. I was in a hole I thought I would never get out of. National Debt Relief truly cared about helping me and my family get squared away and we are on the path to being debt free.

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    Staff

    Reviewed May 1, 2018

    Blake ** was very good about explaining how to fill out all the paperwork and the need to get back as soon as possible. He also was very courtesy and answered my questions. You guys really some gems working for you. Thank you all.

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    ProcessTransparency

    Reviewed May 1, 2018

    Very clear on my responsibilities and NDR's. You walked me through the process and clarified all my concerns. Looking forward to working with you to clear up my bad credit issues, and regain financial solvency with the process that you have provided.

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    Staff

    Reviewed May 1, 2018

    While I am very satisfied with the information received and that I feel like I know what is going on. I'm still very nervous about all of this. It would be nice if the representatives would be a bit more reassuring and help with making customers just entering be feel calm and reassured. I'm putting faith that NDR will do what is best for me. If all goes according to plan then I will be extremely happy and grateful.

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    StaffProcess

    Reviewed May 1, 2018

    Both of the agents were patient, thorough, and helpful with any questions I had. They seems to really know their stuff. Discussing finances is deeply personal and at times uncomfortable, and my agent Matthew ** really put me at ease with his personality and confidence. Overall the process has been smooth so far, which helps to build my trust in this program.

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    StaffTransparency

    Reviewed May 1, 2018

    Everyone I spoke to was pleasant, efficient, and helpful. I feel relieved and on my way to becoming debt free. I had a few questions and they were all answered clearly and efficiently. I also found the application process was simple and clear.

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    StaffProcess

    Reviewed May 1, 2018

    Very helpful. This program sounds very promising and hope it’s everything that they lead me to believe that it is. The people were very kind and courteous and very helpful. I will check back in a few minutes once the program is underway and give everybody an update on my experience.

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    StaffProcess

    Reviewed May 1, 2018

    All staff that I spoke with were very patient with me and very detailed about the program. I'm very satisfied with the way you guys take care of your clients. Each member made sure my information was correct and detailed, read the contract through and made sure I understood everything that we were going through.

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    Staff

    Reviewed May 1, 2018

    I have to say the woman Susan ** was so good. She made everything so comfortable for me. Doing something like this can be very stressful. I think to be able to deal with the same person was huge for me. She was very professional and took the time to make sure I understood everything. Her voice was so kind and soft spoken. Everybody I dealt with was so good. I look forward to getting back on track. Thank you all.

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    Reviewed May 1, 2018

    All correspondence with persons involved in processing the agreement were knowledgeable and discussed all aspects in a kindly manner. Questions were answered completely and in detail. Contact was well maintained throughout all stages. Great patience was shown as we took time in getting through all the papers.

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    StaffProcess

    Reviewed May 1, 2018

    Working with National Debt Relief has been a very positive experience! I would recommend them to anyone who is in over their heads and want a way out of debt. The program is easy and they are there to help you each step of the way.

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    Staff

    Reviewed May 1, 2018

    Very thorough, friendly, and helpful. Dealing with National Debt Relief was a great burden lifted. After 5 years of accumulating debt, the team at NDR outlined specifically how we will eliminate all of that debt. Looking forward to following through with this plan and finally becoming debt free.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    The professionalism and thoroughness of Dan ** was exceptional. He is a real asset to your company. The follow up call was most informative. Nicely done. I am excited to be part of the program. Your representatives are very knowledgeable and helpful. I look forward to being debt free.

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    Customer ServiceProcessTransparency

    Reviewed May 1, 2018

    The decision to get debt settlement is not easy. It helped to have an empathetic voice on the other end of the line leading us through the process. All step were fully explained with just enough realism in the response to know this wasn’t going to be a cakewalk. The process was fast and streamlined. I’m satisfied with this choice and would recommend it to others.

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    Customer Service

    Reviewed May 1, 2018

    I am just starting the process of debt consolidation. NDR has been thorough and patient in explaining the intricate details of all that is involves. Travis has provided excellent customer service being prompt, explaining all details and meeting my needs regarding questions I have, etc.

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    Staff

    Reviewed May 1, 2018

    Very happy with National Debt Relief, got all my question answered, very professional services. It took me few weeks to make decision. My debt relief specialist was really patient and follow up with me and answered all my questions, very professional.

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    Customer Service

    Reviewed May 1, 2018

    It took me two months to get the courage to call for help, to admit that I needed help. I have always been able to manage my money and my credit cards. However, now that I am living on social security alone, the bills just got ahead of me. I saw no way out until I called. This has given me peace of mind for the first time in a long time.

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    Staff

    Reviewed May 1, 2018

    Very knowledgeable and professional. I am quite new to this, but so far every one has been really understanding of my situation and, if I might add, pleasantly sympathetic. It is probably going to take a lot of discipline on my part, and I will need lots of guidance to successfully resolve my indebtedness, but I feel confident that I have come to the right place to get the assistance I need.

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    Staff

    Reviewed May 1, 2018

    So far your agent Ben ** has been GREAT. Also the other staff have been very helpful. Hopefully this great service will continue throughout my program. I will do my part and you guys do your part. I am still shaky about this. This seems to good to be true.

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    Staff

    Reviewed May 1, 2018

    Called National Debt Relief in an effort address past due credit accounts that were not able to be paid during a time of unemployment and personal matters that created an excessive amount expenses that were unexpected. The agents were helpful and courteous and did not make me feel like a bad person for going through some bad experiences.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone has been very courteous and helpful. This is a difficult decision to make, but hopefully it is the right one long-term. Everyone I've talked to so far has been very kind and supportive throughout this process.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    At first I was very skeptical about enrolling, even about calling, I thought that I was going to hear a bunch of gibberish about things that I did not understand and the agent was going to be pushy. But I was wrong. I talked to Mr Carlos D** ore who turned out to be a very professional and easy to talk to agent for the National Debt Relief program. He made everything understandable, he took his time to answer all my questions. He was very patient. Thank you national debt relief for this opportunity to get my life back on track.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    Very helpful, consistent, energetic customer service provided by most Mr **. I am grateful that I can sleep well again. God Bless to all concern. And hopefully you continue helping more people and ease the mind of all. I am satisfied with the program.

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    Reviewed May 1, 2018

    Because of my high credit balances and monthly payments being made it seems very tight. They do work very hard to get best payment schedules for me. It will take longer than I thought to be completed but life at home has been better seeing debt go away.

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    StaffTransparency

    Reviewed May 1, 2018

    Very happy with how I was treated when setting up my plan. There was no judgment and everything was explained perfectly. Ramzy ** provided excellent service.

    All conditions of the plan were clearly explained. Documents came immediately and the electronic signature made it easy.

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    Staff

    Reviewed May 1, 2018

    I was very happy with help National Debt Relief gave me. They were kind, considerate, and very knowledgeable to any questions that I may have had. They were very easy to work with and wanted nothing but the best for me.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    When I spoke with a agent regarding my debt he was forward with me and told me everything I needed to know. I asked questions and he answered them truthfully. When I had to put my account on hold due to maternity leave and no income coming in I was able to do that with no problem. The only issue I have is the individuals who respond to the additional questions I have regarding things I see on and off my account. One of my credit card companies that NDR is handling sent me a email saying my account will be charged off. When I sent the same email to NDR they gave me a generic answer as well as there are additional settlement amounts on my account and no correspondence has been made but still evolving. I asked about that and got a generic answer once again. So since being enrolled since November with a 2 month break I have gotten 1 of my debts resolved out of 4.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone has been very helpful. Ryan ** has guided me from A to Z with every question and concern. He made me feel like I was making the best decision to solve my debt. I'm looking forward to resolving this debt. I'm so appreciative for this program.

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    PriceTransparency

    Reviewed May 1, 2018

    I am very happy with National Debt Relief. They keep me up to date on all settlements. In a little more than a year they had settled all my credit cards. I will be paying for a few years but this would have taken and cost me a lot more to do this myself.

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    Staff

    Reviewed May 1, 2018

    I've just started my journey, so far everyone has been really friendly and helpful. Looking forward to getting my issues resolved. I came aboard before I got in trouble. I had good credit and paid all my bills on time... Just really needed to have one payment as I'm disabled.

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    StaffTransparency

    Reviewed May 1, 2018

    I was hesitant at first because I really wanted to pay my debt down on my own. But after talking to the representative, who was very understanding and down-to-earth, it was clear I would never make any real progress. No matter how disciplined I was the amount of debt was going to keep pushing me under. I desperately needed help and they were there and took care of everything!

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    Customer ServiceStaff

    Reviewed May 1, 2018

    I am highly appreciative of the great customer service provided by all personnel I spoke to over the phone. The first customer service representative I talked to was Brandy. She was so friendly and thorough and she assured me everything would work out. I am hopeful that this is the best plan for me and all representatives have made me feel like this is.

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    Staff

    Reviewed May 1, 2018

    They have been super helpful. I knew my credit had to go down while settling these debts but they are doing it for a fraction. Will recommend to anyone who like me tried other methods that didn’t work. I can finally see myself getting out of debt. Thanks to their help.

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    PriceStaff

    Reviewed May 1, 2018

    I am very pleased with the professional service from National Debt Relief. The customer reps are very knowledgeable and nonjudgmental. They are also very friendly and shows understanding of my situation. I highly recommend National Debt Relief to anyone who has high interest debts. They will really work with you to find solutions to your debt problems.

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    PriceProcessTransparency

    Reviewed May 1, 2018

    Am so thankful for Casey and David’s help through this process! I was offered clarity and understanding, allowing me to begin my journey to zero debt. National Debt Relief saved me thousands of dollars in interest and countless monthly payments.

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    ProcessTransparency

    Reviewed May 1, 2018

    The enrollment period was explained thoroughly and with professionalism. Both Lance and Ken did a fabulous job in answering my questions and helping me through the process. I appreciate the honesty related to the challenges that will occur, as well as the positive energy conveyed regarding the debt free outcome.

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    My agent that called me was very helpful and explained in detail what happen be and how or if I can handle it. Thumbs up to National Debt Relief!!! I would and will recommend to family and friends. Thanks again to my agent.

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    Process

    Reviewed May 1, 2018

    When I called NDR on 4.29.18. I had the pleasure to speak with Carlos. I was initially apprehensive about the program. Even though I'm currently way over my head in debt I have never been late on a payment. Carlos, helped me relax and understand the program. I appreciated his kindness without judgement. Thank you.

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    Reviewed May 1, 2018

    Taking too long. I had offers myself and National Debt Relief did nothing about the offers. I could have settled some of my accounts myself if I know how they worked so slow. I wish I never hired this company to handle what I could have done myself.

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    Customer ServiceTransparency

    Reviewed May 1, 2018

    I've experienced only positive results since the very beginning. My questions have been explained to me clearly, with excellent customer service. The information that has been sent to me, both email and postal delivery, has been very helpful. I never felt ashamed, rather empowered.

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    Customer Service

    Reviewed May 1, 2018

    National Debt Relief has been very helpful in explaining ways for me to reduce my credit card debt. The process of enrolling was made easy and people in customer service are willing to answer any questions. I am looking forward to being in a place where debt is not an issue.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    This was a very great experience so far. I am hoping that this process will continue to be seamless! The customer service counselors were fantastic. Non-judgmental! This could make such a difference for our financial future! I'm anxious to see how the creditors will respond to our requests!

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    I called and asked about the program and the two customer service reps we spoke to was phenomenal and answered all our questions. We also got enrolled in the program. We did our welcome call and both associates walked us through everything and read over the whole packet with us.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 1, 2018

    Updated on 02/28/2019: I was caught between a rock and a hard place. I used NDR before but I didn’t use them for two months because my wife passed away and I couldn’t afford to make the payments. After I got things resolved and help from my daughter to take care of my wife’s remains, I went back to NDR and the process was very smooth.

    It was the same guy that I used. He was excellent and highly-rated. He was very sympathetic with my situation and was more than willing to work a deal. If I had a question or a concern, someone got back to me almost immediately. They were very responsive and very quick to address my issues. They stayed in touch and I kept getting emails from them with ideas. They did an evaluation on my expenses as well as my debts versus my expenses, and they did an extensive questionnaire in that regard. NDR has an excellent rating for a reason and I just confirmed that when I used them. I’m still using them and they’ve been very good.

    Original Review: National Debt Relief was an answer for our financial situation. Their representatives, particularly Andrew ** was very professional and explained the program that we could understand. I had a computer glitch and they were very patient in processing the documentation. Would highly recommend them.

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    Staff

    Reviewed May 1, 2018

    Very helping and understanding. Was patient on my behalf, took time to understand my situations and was willing to work on my problems. I would definitely recommend to anyone I know that is in same situation as I am or hardship.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    I felt like the representatives were very understanding and knowledgeable. They helped me to handle a situation that was very difficult for me. My main representative Matthew responded immediately to my emails and phone calls. They were able to answer all of my questions and take care of all of my issues promptly.

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    Staff

    Reviewed May 1, 2018

    I would highly recommend working with this company. Fast, efficient, and gave me peace of mind. I was able to save nearly $400 a month and be able to be free from credit card debt. The people were amazing to work with.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    I wasn't able to keep up with the minimum stuff and I did not want to just have to pay with minimum. I did some research and read about National Debt Relief a couple of different times, heard about them from somebody and so I decided to go with them. Enrolling was super easy. I made that work and made a phone call. They were very helpful and it was great. So as far as improvements go, everything’s fine with me. They keep me updated then call me when anything happens.

    I felt comfortable working with them they didn’t judge me.

    They worked with me with the payment plan and what I was able to do as far as what they needed to set it up. When we had it set up where I do it twice a month for the full thing instead of it just being one big thing at one time. I’m about six months into the process and I’ve already gotten three things taken care of. It didn’t take long at all. I told a friend to talk to National Debt Relief and she’s actually using them now. You don’t have to give them everything. That helps.

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    StaffTransparency

    Reviewed April 30, 2018

    My experience with Daniel and Vanessa was excellent. Both of them explained everything perfectly. They even answered my question without me even asking. They both have given me very good news that I haven't had for a long time. THANK YOU!

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    Customer ServicePriceStaffTransparency

    Reviewed April 30, 2018

    Everything was explained very briefly in detail twice, both representative were very professional and willing to answer all my questions, I ended the call with satisfaction. I just started the process but feel like everything will go smoothly very reasonable and affordable payment.

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    Staff

    Reviewed April 30, 2018

    National Debt Relief makes the whole experience of debt a lot less stressful... Very understanding and not judgemental at all. I would recommend them to anyone I know who is struggling with their debt. I can't thank them enough for their service.

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    Customer Service

    Reviewed April 30, 2018

    The experience was great and everything was explained so well that I didn't have any questions by the end of the contract signing or the welcome call. This has been such a relief of stress off me that I'm finally taking steps in the right direction with the appropriate help to guide me.

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    StaffProcessTransparency

    Reviewed April 30, 2018

    I had a very good experience enrolling in the program. Everything was explained to me, and the paperwork was not overwhelming. My representative was very patient with all of my questions. She explained everything in ways I would understand. Also, I loved how I did not feel stigmatized because I needed help and did not want to go down the road of bankruptcy. Things happen, and, sometimes, they're not your fault. I liked how my representative found ways to congratulate me on things. All in all, I had a very good experience. Definitely would recommend.

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    Reviewed April 30, 2018

    Amazing. Would have been so lost and in such a bad place without National Debt Relief. Before using I felt like I was drowning and National Debt Relief has made everything so wonderful. One of the creditors tried suing me and National Debt Relief handled everything! Thank you!

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    Reviewed April 30, 2018

    I am very satisfied!!! I have only been with National Debt Relief for two months and one out of my four debts have been resolved. It feels good in the direction that National Debt Relief is resolving my debt and I am feeling less stressed. Thank you National Debt Relief!!!

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    Staff

    Reviewed April 30, 2018

    Everyone was so great in understanding my situation and wanting to help, I appreciate the time you guys took to find the right option for my situation, you can tell they care about helping the customers rather than just getting new customers. Thank you.

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    Customer ServiceProcess

    Reviewed April 30, 2018

    I would recommend this service to a friend. It’s very helpful and the process is easy to understand. I also like that there is legal assistance if needed and phone numbers given for all possible scenarios. Thank you very much.

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    Reviewed April 30, 2018

    Having money problems is one of the worst life experiences I’ve ever had. Deciding you need help is tough. After my wife lost her job, I realized, we have no choice. One paycheck couldn’t keep us above water. I look on the internet and National Debt Relief was rated number one. I called. And so far, so good.

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    Staff

    Reviewed April 30, 2018

    They are a huge help to me, relieving stress and making headway with my finances. I am very happy with their help and expertise. I still have some work to do to get them all the information they need, but it's all going well and I am happy.

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    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    Maryann ** was the first person I spoke to. She took time to explain everything to me, answer my questions, and relieved my anxiety. I was pleasantly surprised at how thoroughly NDR works with my creditors and relieves me of trying to deal with them. I had already called the largest creditors twice and they were not willing to work with me. I didn't see how I could ever get ahead. Now, I can see a resolution is possible, I'm sorry, I forget the second person I spoke to about setting up my client portal, but she was very helpful as well, and reviewed everything I needed to move forward. Thank you so much for helping the "little guy" with solutions. I would definitely recommend NDR to others.

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    Customer ServiceStaff

    Reviewed April 30, 2018

    The person I have spoke to; he was very patient until we come up with smooth solution to my problem. Thank you National Debt Relief Personnel. Although I still have few document to signed up. I will call you back at no time.

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    StaffProcessTransparency

    Reviewed April 30, 2018

    The National Debt Relief representatives (Gary ** and Veronica **) provided great service as they guided me through the process. They explained things clearly and have given my wife and I financial peace of mind, which is important at our age. Thanks!

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    Staff

    Reviewed April 30, 2018

    The associate that I dealt with was very helpful, polite, and friendly! It was a very good experience. I would highly recommend this company! They are very responsive to customer inquiries and very willing to help! Thank you very much.

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    StaffProcess

    Reviewed April 30, 2018

    We worked with an agent from NDR to help us get our consumer debt under control. They were upfront about the entire process. How they negotiate payments, the length of the program, the impact to our credit, and how using NDR can help us get ourselves in a better place.

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    StaffProcess

    Reviewed April 30, 2018

    Everyone treated me with respect and answered my questions. I just need the hard copies to sign any other documents and fax them in. I am not able to download the pdf files. So far I am very pleased and can't wait to see actual results of this program before giving my final approval. I am a little concerned about my vehicle as to what is going to happen and if my monthly payments will go up. I can't afford any more money and I don't want bankrupt to become my only way out. I have had a hard life and it seems I always get stuck over financial issues.

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    Process

    Reviewed April 30, 2018

    They help you feel confident in being debt free! And comfortable while in the process. Very nice to know that you can feel safe and secure during the process knowing that they have your back and they make sure you get debt free!

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    StaffProcessTransparency

    Reviewed April 30, 2018

    Sara and the Client Service team were very professional and took the time to explain the program and assist me to make the right choices. Looking forward to becoming debt free in 36 months. The process and enrollment was easier than I imagined.

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    Staff

    Reviewed April 30, 2018

    I'm very impressed with the professional, courteous help and immediate service available! I've tried for three years to get a handle on debt payment and have made no progress. I now have a goal and an plan. I'm very excited to see light at the end of this debt tunnel!

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    Staff

    Reviewed April 30, 2018

    Account settled as stated, thank you!! Keep them coming! Just follow the instructions! They take the stress out of your life. Someone is always there to handle your questions. They know what you are going through! Better than bankruptcy!

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    Customer ServiceStaff

    Reviewed April 30, 2018

    Super easy to sign up and get the process started. The customer service rep was efficient and friendly, and answered any questions that I had. I'm excited to be debt free in just a short amount of time! I would highly recommend this company.

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    Process

    Reviewed April 30, 2018

    Well knowledge on the program and answered all questions. Felt no judgement in declaring my financial failure from. Excited to begin the process knowing that someone will be there to help me through anything that I may need. Will recommend to anyone that is struggling like myself.

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    Staff

    Reviewed April 30, 2018

    Everyone I have talked to was extremely helpful and informative! Everything was given to me straightforward and it was an easy setup and not a long drawn out process of getting this started. Thanks for all of your help getting me started on this journey!

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    Process

    Reviewed April 30, 2018

    I always feel informed throughout the process and both men who helped me start this process we're very kind. All questions I've had were answered and I know that any questions I have later will be answered as well. I have no regrets in choosing National Debt Relief!

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    Staff

    Reviewed April 30, 2018

    I can describe my experience in one word. Excellent. All the people I spoke to are caring, knowledgeable, highly professional. They went over every detail and told me everything to expect. They made me feel comfortable and secure. At last I can see a light at the end of the tunnel and I can sleep a lot better.

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    Staff

    Reviewed April 30, 2018

    Very great service. Both persons involved were very respectful and answered all of my questions very professionally. I could not have asked for a better experience and i definitely will be recommending National Debt Relief to all of my friends and associates. Thank you very much.

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    StaffProcess

    Reviewed April 30, 2018

    Randy ** was very professional and helpful! Talking about your debt is always uncomfortable but he did not make me feel that way. He came up with a solution and he execute it well. The best part is I still have control when I can paid them off! The program is amazing and easy to understand. I cannot wait to be debt free.

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    Customer ServiceStaff

    Reviewed April 30, 2018

    So far I am very pleased with the high level of customer Service I have received. The calls were friendly and very helpful. My questions were answered fully and I felt very comfortable talking with the service rep. This made a stressful situation much easier to cope with.

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    Transparency

    Reviewed April 30, 2018

    It was easy to sign up. They explained everything to me before I even signed. They are upfront with easy terms. I would highly recommend National Debt Relief to friends and family. I checked with another company and they couldn't even compare.

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    Staff

    Reviewed April 30, 2018

    Initial experience has been a whirlwind of information in a relatively short period of time. However, staff have been professional, patient and helpful. Although still dealing with reservations as I'm about to embark on this intimidating experience, I'm willing to trust in National Debt Relief's ability to help me resolve my credit-related issues. Seize the day!

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    Customer Service

    Reviewed April 30, 2018

    Great customer service. I am never on hold for very long when I need to speak to someone and my emails get answered right away. My debts are being resolved quicker than I thought and at very low amounts. I would definitely recommend to anyone needing help.

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    StaffTransparency

    Reviewed April 30, 2018

    I asked to speak with Marisa and Kaiya did not transfer to her. I wanted to speak with Marisa as she was very understanding and spoke with authority knowing what she was doing. I'm sure Kaiya knew what she was doing but spoke too fast and I could not completely understand everything she was trying to explain. Otherwise, Kaiya was quite friendly and I am sure quite knowledgeable.

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    Customer Service

    Reviewed April 30, 2018

    This company has definitely delivered everything it said it has. The customer service has been great answering all my questions. It's my first time having to deal with this type of hardship and they have made it a lot easier for me and my family. Can't wait for it to be over with soon and be debt free again.

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    Process

    Reviewed April 30, 2018

    Freddie did a great job walking me through the program. I feel confident that this was the best choice for me. The program looks as if it is the best one out there. I spent a long time researching and going through with everything with Freddie.

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    Staff

    Reviewed April 30, 2018

    I was drowning in debt and very stressed out. I didn't want to file bankruptcy. National Debt Relief was courteous and understanding. After signing up for their services I felt a huge weight lifting off of me. We're just getting started, but I really feel I have an advocate to get me through this. I would recommend them to anyone in my situation.

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    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    The person who did my confirmation call was very informative, and was able to answer the questions I had, and explain with details how everything was being done and what I needed to do and expect from this debt relief program.

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    StaffProcessTransparency

    Reviewed April 30, 2018

    Our debt counselor, Sharde **, was fantastic! She really helped us get a plan together to get us out of debt on and the right financial path! She was able to explain everything in a way that was easy to understand which can be challenging when discussing finances. More importantly, she connected with us on a human level. That was what really sold the program for us!

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    Reviewed April 30, 2018

    Your company has been wonderful. You guys have always worked with me and helped me adjust my payments in order for me to afford to pay off my bills. You guys worked through my divorce with me and I'm almost done paying off my debt. Thank you!!!

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    Customer Service

    Reviewed April 30, 2018

    Great customer service. Answered all my questions without any hesitation. I'm sure the rest of my experience will be just as smooth and easy. Thank you for all your help. I didn't think I would ever be in this position but I am glad there is help out there.

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    Customer ServicePriceStaffProcess

    Reviewed April 30, 2018

    I can only respond to the CSR who signed me up, Bill ** who was very professional and talked to me about this program. I was very nervous and he helped me feel better about what this program will do for me. Debt free in 36 months, the only thing I am worried about is getting the phone calls from the credit card companies. I have tried very hard to keep my credit score up by paying on time but as you know the ones with the highest interest rates I was not getting anywhere!!

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    Staff

    Reviewed April 30, 2018

    Excellent handling people’s situation. Great experience with this company. I hope more people can reach. The people in that company are understandable and caring for us. Please try to help as much people us you can help, and understanding people situation is the most important things.

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    Price

    Reviewed April 30, 2018

    I am perfectly ok with the debt settlement agreements with my creditors, however I still find extremely expensive the fees you charge for your services. Your fees almost offset the saving I make with such settlements. I also would like to request that you contact Bank of America and try to reach an agreement. B of A is the bank that I have my account for over 20 year and I need to establish a better relationship with my bank.

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    Reviewed April 30, 2018

    After contact and starting the program service and contact the personnel have been the best to deal with. The help has brought some peace of mind to us. We would recommend them to anyone with debt problem.

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    StaffProcess

    Reviewed April 30, 2018

    A sensation a relief went through me knowing that with this program I will be able to be debt free. Thanks to the representative Andrew and Richard they gave me such a confidence that this will improve my financial status in the future. Thank you!!!

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    Customer ServiceStaff

    Reviewed April 30, 2018

    We joined January 2017 with twenty five thousand dollars in credit card debt. As of April 2018 with the help of National Debt Relief we have settled almost sixty percent of our debt. No more phone calls and sleepless nights. We cannot thank them enough. We would recommend National Debt Relief to anyone.

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    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    Alex was very kind and courteous, very knowledgeable and took the time to answer any questions that I had. Everything was explained and they stayed on the phone to make sure the paperwork was completed. It was a pleasure to work with Alex.

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    StaffProcess

    Reviewed April 30, 2018

    Setting up my National Debt Relief program was fast and easy. The agent who helped me, Kate, made the process simple and she went through the entire process with me, step by step. So far so good! Excited to get out of debt.

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    Customer ServicePriceTransparency

    Reviewed April 30, 2018

    I wanted to try and knock out a couple of things quicker. I googled a couple of debt consolidation companies and National Debt Relief was the first one that called. They just went over everything on the phone during the enrollment process and it was simple. Anytime there were ever any updates, they would call me and I usually got an email saying that for some reason I missed their call. But they would request that I call them so that I could see whatever the current negotiation was. National Debt Relief can get a bill paid up faster and my payment plan was really good. They came up with a couple of numbers and asked if it can work for me, and they did. The ongoing customer service reports are convenient and the quality of service was really good. The cost seemed a little high but it was on par with everyone else and it worked. Working with National Debt Relief was handy because a bunch of bills was paid off.

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    Process

    Reviewed April 30, 2018

    Handling negotiations as promised and working diligently to resolve my case in a timely manner. I would highly recommend this program for those that want to pay off their debt without having to file formal bankruptcy. Again, this program and company is highly recommended!!

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    Staff

    Reviewed April 30, 2018

    My experience with National Debt Relief has been positive. They have the best rating from what I read and I am in a situation, and so I called them. So far, it's going well with National Debt Relief, although it could go a little better. They've been helping me get reduced payments on some of my cards. So far, two were completed and there are still some pending. The negotiators are nice people and they try to work with me. They ask me if there's anything else going on that I need to talk about, and those are good qualities. They offered me a payment plan which I gave my okay. They have payments set-up and I check my accounts from time to time. I feel a little less stressed since I don't want anybody calling at my job and I don't want anybody calling me at home. Still, I would like it if National Debt Relief speeds up a little bit because I have overwhelming debts that I would like to get addressed, get negotiated, and paid off.

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    Customer ServiceProcessTransparency

    Reviewed April 29, 2018

    Josh made enrollment easy and was very thorough in his explanation of the program. The entire process took a few phone calls and a couple emails over a 2 day period. I also took advantage of the legal representation feature. I look forward to successfully completing the program.

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    Reviewed April 29, 2018

    I am very satisfied with the way this was all handled. I was very surprised with the way it was taken care of with such ease and efficiency. In less than 24 hours, everything was taken care of. I am so glad I made this decision to get debt free in 53 months.

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    Staff

    Reviewed April 29, 2018

    NDR has helped me in a time of desperation and stress. I have had unexpected health problems that sent me on a financial downward spiral. NDR helped by explaining to me my rights and each and every person that I have spoken has been kind, professional and patient with me. I’m very happy with NDR. I highly recommend their services.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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