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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 181 Reviews 35635 - 35835
    Verified purchase
    StaffProcess

    Reviewed May 5, 2018

    The sign up was a little difficult. My wife’s account was added and she decided to remove which could have been handled better but was eventually resolved. The representatives weren’t all on the same page which was frustrating. The welcome process was confusing.

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    Verified purchase

    Reviewed May 5, 2018

    I have been pleased with every aspect of my experience with NDR. I am 82 years old and blind in my left eye. I appreciate the patience which Sue ** displayed when explaining all of the intricacies of the debt program and answering all of my questions.

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    Customer ServiceStaffTransparency

    Reviewed May 5, 2018

    Every one I spoke with was very respectful. They were also completely understanding of my situation. I was not rushed. I was very upset and they calmed me down. I was explained every thing and told not to hesitate to call if I had any questions. I am sure I will.

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    Staff

    Reviewed May 5, 2018

    I'm really just getting started. The two people I have contact with were very helpful and made me feel that this was the right thing to do. So as I continue to work with you I'm sure my experience will stay the same.

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    Verified purchase
    StaffProcess

    Reviewed May 5, 2018

    We were very happy with both Lia and Nicole. They were both very helpful and knowledgeable. We would definitely recommend the program to our friends. I know if I have any questions I can count on them to be answered.

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    Verified purchase

    Reviewed May 5, 2018

    Since signing up with National Debt Relief I have been able to relax more. So far one debt has been settled and I look forward to the time when I will be completely debt free. Living on a fixed income has been difficult but National Debt Relief has helped me to feel more financially secure.

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    StaffTransparency

    Reviewed May 5, 2018

    When my family’s debt became too much, we reached out to NDR. All of our questions were answered in detail and explained things thoroughly. All the information was provided upfront and we feel so much better having a plan in place. Everyone we interacted with was incredibly nice and helpful.

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    Verified purchase

    Reviewed May 5, 2018

    So far, this relief program is working for me in the way that I hoped it would, and in the way it was discussed with me from the beginning. I just had my 1st settlement negotiation confirmed, and it brought the balance to this creditor from $3,850 down to $1540! It is going to be paid in full in 3 monthly installments. I am very thankful for this solution.

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    Verified purchase
    Staff

    Reviewed May 5, 2018

    When I spoke with the welcome center personnel, I was treated with kindness and respect. I really appreciated the step by step conversion and signing. I felt very secure and with a feeling of well understanding on the subject under review. I was left with all my questions answered. Overall it was a very pleasant experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2018

    I found every person I spoke with was pleasant and informative. They were willing to answer any questions and helpful. I'm glad I can call with any questions. I'm hopeful to become financially secure. I am confident that you will help in any way you can.

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    Verified purchase
    StaffProcess

    Reviewed May 5, 2018

    My experience with NDR has been very professional and reassuring. Facing going to court and having NDR stepping in and walking us through the process was very stressful but NDR helped us through it. Getting an agreement prior to going to court took a lot of stress and concern off of mind. Thank You!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2018

    Brian (I believe that's how you spell his name O.o) has such great customer service. But now about the company. I was a little wary going into this. First time. But Brian made it SO easy. Great personality and made everything so simple. Made everything very easy to understand. And after going through everything. I'm glad I made the decision to go through with it. A lot of stress has been lifted from my shoulders.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 5, 2018

    I would like to thank the representatives for doing a great job in explaining the whole process of the program. He was very patient with me and very helpful. They make sure you do understand and they gladly explain it over if you don't understand.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 5, 2018

    They provided Me with great service, information, they walked me through the process. I will definitely recommend National Debt Relief for those who are experiencing financial hardship. It gives me great peace of mind to know that an organization like this exists to help people like me.

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    Verified purchase
    StaffProcess

    Reviewed May 5, 2018

    My experience with everyone I spoke to was positive. They understood my problems with the debt I had and were very professional about explaining the program. I'm very happy, relieved and satisfied with the valuable service I received from the whole staff and with the program!!!

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 4, 2018

    Ivory ** was very helpful and patient. She explained to me every detailed of the program and it was explained clearly. Ivory also helped me walk thru the process of this program that I can have a picture how the program works.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2018

    Although the process was a bit lengthy, it was for a purpose. National Debt Relief was very thorough. The representatives I worked with, Christal ** and Edwin ** were the most professional. They instantaneously knew my care was in their hands. If all the staff at National Debt Relief resembles the customer service they have provided, it's no wonder why National Debt Relief is #1 in the country. Looking forward to get out of debt with you guys on my side! Great Job Guys!

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    Verified purchase
    ProcessTransparency

    Reviewed May 4, 2018

    Explain all steps of this process very well. Also, Guaranteed me that I’ll be out of debt within 48 months or less. I feel good about the program at this point. So, I’m willing to place my trust into NDR for the next 48 months.

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    Verified purchase
    ProcessTransparency

    Reviewed May 4, 2018

    Consistent and firm and very clear on business. The contact is 24 hours so you can speak to someone if you are unsure and don't understand clearly on the program concerning your contract. The program will work with you. Thank you very much.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 4, 2018

    They have been very thorough explaining the entire process and how it works. We are impressed. Claudia has been very helpful getting us set up, and is there to help any way she can. The welcome call went smooth to make sure we understand everything.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Thank you and your awesome staff for walking me through this task. The service and professionalism is outstanding during the enrollment process. All my questions were answered with out hesitation. Meaning your staff is well traded and honestly care about how I feel. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    The reps. were thorough and kept checking in to make sure I understood the process. They were professional, concise and courteous! They made a difficult process seem more bearable than I would have imagined! I was very pleased! I'm happy so far!!!

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    I was very nervous to begin the program. All representatives have been very helpful and kind. They were thorough in explaining everything and gladly answered any questions that I had. It is my hopes that I am able to complete the program quickly.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    Thank you so much for reaching out to me. Both of your representatives were diligent, friendly, professional, and knowledgeable of their product. I was provided with all the information that I need to be successful with my program. Since I am going to have back surgery in the near future, this will help me tremendously so I will not have to worry about the amount of debt that I have. Again, thank you so much for providing this product.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    I'm very satisfied with the help I have received so far and I'm excited to start this journey with National Debt Relief. David ** was a big help to me when signing up and he calmed my nerves. He has been very helpful and I look forward to getting all of my debts settled with National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    The agents that helped me and my husband through this process were very helpful and welcoming. They made us feel good about the decision to do fix our debt and to see our future debt free. They also made us feel very comfortable about the company and how it works. I would recommend this company to anyone that is having debt problems before they concern bankrupts.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2018

    I felt like the other person on the phone knew me and I know that he had the best wishes for me get out debt and he understood what I was going through. That was one of the thing I like most. He make me understand everything and was very good. Thank you so much.

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    Verified purchase

    Reviewed May 4, 2018

    This is the first time I've ever been in this type of situation. I recently suffered a stroke and am now living with my son who has taken on the responsibility of caring for me and my finances. With your (and his) help, I'm looking forward to becoming financially stable again. Please let me know of any other authority you need to allow him to act on my behalf.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 4, 2018

    Both representatives were very helpful. They answered all my questions and were very knowledgeable. I was very nervous and at times felt like I was not going to qualify for the program but Jaymes would explain to me how the program would help me out and I should be calm. Overall I had a great experience and would definitely recommend National Debt Relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 4, 2018

    Everyone I spoke with were very friendly and detailed. They were able to answer any and all questions. Made me feel very comfortable. Would definitely recommend to a friend. It was a very fast and easy process. Thanks again for all your help.

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    Verified purchase
    Customer ServiceProcess

    Reviewed May 4, 2018

    I just enrolled in the program. I'm a little nervous, but both Chris ** and the welcome call answered all my questions and I feel more comfortable. This is a good option for me. I will see how the program works before I recommend to a friend, but I already feel a little less stressed.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    I was pretty ignorant of the whole process coming into this. My rep was super friendly and patient, I didn't feel judged at all and I also didn't have any reason to feel I was being taken advantage of. I feel relieved and I am happy with my decision.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Very thorough. Was able to get a good picture of the whole National Debt Relief Process by asking the questions I needed to ask and getting the right answers back. Kester was great to work with. Looking forward to getting this debt out of the way.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    The experience so far has been great. Everyone that I have spoken with has been very nice, helpful and informative. I have zero complaints and look forward to getting started on the program. Thank you for the help so far.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    The person who assisted us to the entire process was kind, nice and helpful. Andrew ** was very patient with us and knowledgeable with the product they offer. Overall National Debt Relief is friendly and helpful and always there to help.

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    Verified purchase
    StaffProcess

    Reviewed May 4, 2018

    The associates that assisted in my application process were EXCELLENT AND HELPFUL AND PROFESSIONAL. They answered all my questions, took time so that I made sure I understood the process and programs. I Would recommend your program to others. Your agent Billy ** should receive an award...

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    Verified purchase
    Customer Service

    Reviewed May 4, 2018

    The decision of joining NDR was a very difficult one to make because in a way, I was admitting I failed and needed help to re-establish myself. When speaking with individuals either by email or directly on the phone, I was never made to feel like a failure. I never thought I would be in this position, but then sometimes life smacks you right in the face and you realize you need the help of others. Thank you to the folks I have dealt with so far at NDR for not making me feel worse about my situation than I already do!!!

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    Verified purchase
    Customer ServiceProcess

    Reviewed May 4, 2018

    My first experience with National Debt Relief was outstanding. I very much appreciate the detailed description by both Daniel ** and the gentleman who just completed my welcome call. Attention to detail was evident in everything they said and did. I would certainly recommend your Company based on my first Customer experience. Thank You, and I look forward to moving ahead with this process.

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    Verified purchase

    Reviewed May 4, 2018

    I was scared to do debt relief but after speaking to them I now feel good about my decision. They tell you everything upfront and what you can expect and how to do the correct things. I am so glad I did it do as I did take that leap and trust National Debt Relief. You won't regret it. I surely don't.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    The level of service I received from Edwin and Blake was quite exceptional. They were both courteous, friendly and extremely knowledgeable about their product.

    I would have no hesitation whatsoever about recommending your company on the strength of my experience with these two members of your staff.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Alexa was great. She helped me understand everything to get me to go with my decision into enrolling with National Debt Relief. If it wasn’t for her I would still be second guessing my decision. Thank you so much Alexa.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 4, 2018

    Nikki ** is awesome. She was very helpful. I love how she took her time to explain every aspect of the contract and settle my concerns. Even though I was busy, she will always contact me via email to see my best availability. She is very passionate and dedicated about this job.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    So great and so friendly and so helpful! I never once felt pressured to sign up and I never felt judged for having bad credit. I felt well taken care of during a really frightening experience, and I cannot thank them enough for their help.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 4, 2018

    The agent helping me out answer all the question I had regarding my accounts and how the program works. Now thanks to them I'm gonna be able to fix my credit and feel comfortable about my financial future and stability. Also I got help thru the process and it gave me peace.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    I have worked with a total of 2 representatives so far from the beginning until the end of the process... Both have been extremely helpful & understanding of my situation. Never did I feel any pressure to commit to anything. Instead, the approach was rather empowering wherein, they leave all the decision making up to you without the risk of misinforming you. I feel like everything was based on honesty & why I am looking forward to teaming up with NDR to reaching my goal of financial independence.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 4, 2018

    I submitted a inquiry online and was called within minutes. When speaking with representative Aaron **, he was clear, explained everything and made my transition to NDR easy. Following clear steps that I needed to take through emails and phone calls was a breeze. I would recommend NDR to family and friends.

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    Verified purchase
    StaffTransparency

    Reviewed May 4, 2018

    Mr ** was very helpful and explained everything in a manner that I could understand. He answered all my concerns. He went over everything and was very patience while I signed on to my computer. I am happy that I was able to find help with my problem.

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    Verified purchase
    StaffTransparency

    Reviewed May 4, 2018

    Daniel was very prompt and helpful. Very relatable and able to put my mind at ease. Daniel was easy to talk to and explained everything in terms that I could understand. He was very committed to making sure I was comfortable.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Both of the agents I spoke with over the past few days have been very efficient at their jobs. Darien was so caring to my needs and the things that I have gone through the past 2 years. I felt comfortable talking to him. Great job guys. Looking forward to working with you.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Exceptional quality of services, great professionalism, a lot of patience and high efficiency. I was able to fully understand the terms of the contract, my rights and possibilities, from the advantage of using the program to legal team ready just in case. I was able to sign my forms while on the phone. All my questions were answered accurately and the contract was dichotomized in the best way imaginable. Great experience and thank you.

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    Verified purchase
    StaffTransparency

    Reviewed May 4, 2018

    The agent was very professional and explained what I needed to do. She explained how to submit it and why it was needed. The agent also helped me with a question I had. After we finished, I also received a follow-up email.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    The young lady was very friendly and answered all my questions! She was extremely knowledgeable and helpful. Karen was also very patient being that I had an extreme amount of questions. I appreciated her time and kindness very much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2018

    I really appreciate the help from Kathy and how she would allow me to email in order to get the information as that is easiest with my work schedule. I also appreciate the lady from my welcome call. She was professional and informative.

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    Verified purchase
    Staff

    Reviewed May 4, 2018

    Although this experience is very scary to me as a single mother, and the creditors could come after me, I would recommend you guys to friends for financial help, all of the persons I have spoke to have been helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 3, 2018

    The gentleman was very helpful in explaining all the information to me in detail. He understood that I was not that good on the computer and he helped me through all the paperwork. I do appreciate all the help that everyone has given me on the telephone and on the computer. I want to also thank Andrew ** for all his help.

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    Verified purchase
    Customer Service

    Reviewed May 3, 2018

    I have been very happy with the extremely quick and efficient service I have had from the beginning to the present in this very painfully embarrassing financial situation. Safia and Paul did an awesome job explaining everything and making this as easy as possible. The welcome call was a nice touch to the whole package. Thank you.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    Jordan ** and Isis ** were patient and WONDERFUL. An uneasy and anxiety-filled situation became a calm rendering of a solution. THANK YOU BOTH and to NDR for having this resource to help unfortunate situations. There is light at the end of the tunnel!

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    Verified purchase
    Customer Service

    Reviewed May 3, 2018

    Overall experience was good. Gary my coordinator was very good, With emails going back and forth to sign electronic forms the experience was not so good. We had problems so much that multiple emails with the same thing were mailed out.

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    Staff

    Reviewed May 3, 2018

    The introduction information I received was very helpful. Though this is a little scary step, I was made to feel at ease with honesty. Andre was a big help and informative. The team members I spoke to were very pleasant.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    It was very Informative and professional. It was clear as to the requirements of the person that is joining the National Debt Relief Company and what the Company can do for the client. The fact that the client will be contacted as the payments that are made is very professional and will be very helpful.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Everyone I have dealt with have been very helpful. They have explained everything to me to make sure I understand. They have been very quick to respond to emails and very quick to send me information that I need. I would definitely recommend this company.

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    Verified purchase
    Staff

    Reviewed May 3, 2018

    Both of the ladies I worked with were very patient with me. They were both EXCELLENT. I would definitely recommend to a friend or relative. Could not have asked for a more polite or patient women. My thanks to both of them for their professionalism and patience.

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    Verified purchase

    Reviewed May 3, 2018

    National Debt Relief called me immediately to inform me of a credit card settlement. I appreciated their concern for my happiness and I enjoyed receiving the settlement news. I would recommend National Debt relief to anyone who needs to consolidate debt and/or to my friends.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Excellent customer service, excellent follow up and transparency. From the start to being enrolled everyone was professional and really seemed to care about helping you. This was an emotional experience for me and a big step and everyone was so kind and supportive. Really reassuring when taking on this next debt free chapter.

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    Verified purchase

    Reviewed May 3, 2018

    I have had a positive experience so far while signing up for National Debt Relief. Any questions I have had were answered. No problems. I am concerned about possible harassment from some creditors, but was assured that you are prepared to handle any and all problems that might occur.

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    StaffTransparency

    Reviewed May 3, 2018

    Talking with two interviewers they both were courteous. All guidelines were explained very well and to the T. Just hope this goes good for me as well as the interview. Very grateful that I can pay semi-monthly so I can have a little cushion maybe.

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    Customer ServiceTransparency

    Reviewed May 3, 2018

    NDR explained thoroughly what they are about and made sure they answered any question I had. They reviewed word for word what is in their documents. I am excited to start working on my debts. I know in the long run this option for me would be the best. Thank you for the great customer service and understanding my situation! If you are in a bad debt situation I would highly recommend National Debt Relief.

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    Staff

    Reviewed May 3, 2018

    Everyone has been so understanding and helpful. You don't feel alone or like a bad person for the situation you are in. They really make you see the light at the end of the tunnel. I'm excited for the future now.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 3, 2018

    They have Fast and reliable communication with representatives who answer questions and are very friendly. The people are Thorough with all documents and explain in detail the whole process. The employees Make sure to provide copies of all documents that were signed via email which is very user friendly and convenient. Everything was Very easily accessible and the information was accurate. There were no hidden corners.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Friendly, very informative, easy to speak with. Highly recommend. Have recommended to other friends. Seems like good solution to overwhelming debt. Very helpful in dealing with creditor issues and how to handle them. Good communication and great follow up with program. Seems like they actually try to help.

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    Customer ServiceStaffProcess

    Reviewed May 3, 2018

    My experience was amazing. The members of this program were very upfront and very easy to get in touch with. I could email them or call anytime and would get a response within minutes. The people were very laid back and knew what I was talking about and listened to what I had concerns about. The program was quick and easy to get enrolled to.

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    Online & AppStaff

    Reviewed May 3, 2018

    Great job! I recommend this company for a great service super fast, easy applications, and easy to follow. The application was completed and approved for less than 15 minutes. Now I am on my way to debt relief. Keep Thank you.

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    Verified purchase
    StaffProcess

    Reviewed May 3, 2018

    It was very seamless and easy. The employees were very helpful and accommodating through the enrollment process and explaining the way that the entire program works. I am very satisfied with my choice of using National Debt Relief. And I am looking forward to having this bad time behind me and moving forward to being debt free.

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    StaffProcess

    Reviewed May 3, 2018

    Was very helpful in explaining the process and took the time to make sure I understood the steps and what to do if I ran into any problems. Both people I spoke to were very kind and helpful. I'm very optimistic about my future with this company.

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    Customer ServiceStaffProcess

    Reviewed May 3, 2018

    Love the customer service. Diana and Alex are amazing... No issues understanding any of the process. Thanks, you have made my current situation that much bearable. It's nice to know that you have people in your corner. I was at a point of giving up and this has just gave me hope... Your time and effort is truly appreciated.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Stephanie is a great agent. She was very patient with us and explained everything, on the other hand the last agent that we spoke to was in my opinion kind of pushy. Like she wanted to get off the phone and go to another customer. It was almost if she was getting paid for how many she could get done in a day.

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    Staff

    Reviewed May 3, 2018

    Everyone has been very helpful so far. The employees make me feel like I matter and that my debt isn't so bad. They make me feel like I did make the right choice by choosing to consolidate my debt. All I want is to be debt free and hopefully if this economy goes back up then I'll never be in this situation again.

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    Staff

    Reviewed May 3, 2018

    I am really impressed by the two representatives that helped me during this time of overwhelming debt. I have a peace of mind about my debt now and would recommend this service to others. Gilbert was excellent and available for questions as well as open for them.

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    Customer ServiceStaffProcess

    Reviewed May 3, 2018

    Called today to accept my first offer - and I have been pleased with everyone I have been in contact with from the beginning who has helped me in the process. Very polite, professional, and knowledgeable!! Thank you Stephanie for your help today!

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    Staff

    Reviewed May 3, 2018

    When I first thought about doing this, this was very frightening to me. However, looking the reviews and after talking to Chris, I knew this was something I had to do. Chris was such a great person to work with. I am looking forward to getting out of debt and being able to breathe again.

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    Transparency

    Reviewed May 3, 2018

    Everyone explained everything to me in a very long explanation. Loan companies will just shove you through it but my consultants with National Debt Relief took 2 hours to make sure I understood everything and even was able to push back my first payment a month so that I didn't go without. Anytime I got scared during it they took their time to alleviate my fears and help me understand they are on my side to get me out of debt and not make a profit out of me.

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    StaffProcess

    Reviewed May 3, 2018

    The certified counselor did an excellent job of explaining the program to us and the entire program has been a blessing for us and we would not hesitate to recommend the program to anyone. We thank God for the leaders who came up with this wonderful program to help us and others to be able to get relief of this credit card debt. To God Be The Glory!!!

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    Reviewed May 3, 2018

    A little nervous about doing the right thing but you made it seem like I would be ok after the three years. I just want to be out of debt before I die but I do know I am responsible for creating the debt.

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    Staff

    Reviewed May 3, 2018

    A special thanks to Luis ** for his time, his professionalism, his knowledge, his kindness and compassion. This was a hard decision for me to make because I have never missed a payment on ANYTHING in my life but Luis put me at ease of knowing there is a way to resolve unsecured debt balances. I thank him from the bottom of my heart and thank National Debt Relief for helping me.

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    Staff

    Reviewed May 3, 2018

    My experience with NDR was exceptional. The reason is not only the service they provide but their awesome team members, which include Eddie ** and Catalina who was my Welcome professional. I would recommend NDR to anyone in a similar financial situation. The service and support they provide in helping you resolve your debt issues, in order to obtain debt freedom is priceless.

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    Customer ServiceStaff

    Reviewed May 3, 2018

    The process of signing up and knowing what lies ahead has been straight-forward and helpful. The customer service team has been polite, courteous, and answered all of my questions. Anxious to get this process started. Would rate five stars - but no experience with the actual program yet.

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    Staff

    Reviewed May 3, 2018

    Tamara was so great. She was professional, sweet, compassionate. She even stayed past her shift to finish up with me, instead of just pushing me off on another staff member. It was a pleasure speaking with her. I'm not out of the woods yet, but feel I'm in good hands and on the right path. I look forward to graduating from this program. I would recommend this company for getting your financial freedom and control back.

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    Staff

    Reviewed May 3, 2018

    I have been treated with the utmost respect from all. I am very satisfied with the Company 100%. I will share my wonderful experience with family and friends. Everyone has been so patience and understanding. Thank you so much to the Staff and their wonderful work.

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    StaffProcess

    Reviewed May 3, 2018

    The Representatives that assisted me in applying for this debt relief program and then helping me to finalize the agreement once I was approved were very patient, understanding and helpful. I truly appreciate the help they provided me with as well as their ability to ensure that I had a full understanding of what the program requires.

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    StaffProcess

    Reviewed May 3, 2018

    I was given outstanding service by Parker and Nico throughout the entire process. Couldn’t have asked for a better team as I worked through the process of becoming debt free. I am extremely appreciative of the service you all provide.

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    Staff

    Reviewed May 3, 2018

    Many thanks and very grateful to have someone like Nadirah helping us - our company with our resolution to ask for assistance. Nadirah was persistent, Very thorough, professional and VERY PATIENT!! Informative and diligent. We are a small business in a very large industry. NDR and Nadirah have relieved the stress and allowed us to dedicate our time to regrowth instead of battling with aggressive uninformed collectors. Thank you.

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    Staff

    Reviewed May 3, 2018

    The service I had received was phenomenal! Both parties were very helpful, respectful and knowledgeable! I was taken away by the service I was given and I am very thankful for this. They made me feel comfortable and I felt I can trust their input and advice. Again, wonderful service! I am very satisfied!

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    StaffTransparency

    Reviewed May 3, 2018

    Both representatives were excellent. They were patient and explained the information in detail. I would definitely recommend this service to friends and family. I am very excited to see what the service can do for my financial future and how soon things will start to change for the better.

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    Customer ServiceStaff

    Reviewed May 3, 2018

    They are very helpful. Willing to answer all question. I was stressing like crazy. Trying to figure out how I was going to maintain all this debt and pay for college for my daughter. Within just one phone call, stress level went down. I was approved within 30 minutes.

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    StaffProcessTransparency

    Reviewed May 3, 2018

    I dealt with Gigi ** from beginning to end. She was patient and thorough in her explanations and service. I was afraid of this whole process and had waited almost 2 years to do this but Gigi made this seamless.

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    Staff

    Reviewed May 3, 2018

    I am so grateful to National Debt Relief for helping me to begin a new chapter of my life, without the burden of debt. You helped me to become someone who can live within my means, without credit cards. I was treated with respect, and professional courtesy. Thank you so much.

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    Staff

    Reviewed May 3, 2018

    My debt with the company was settled for 30% of the amount owed. Extremely satisfied! I am looking forward to completing the program and becoming debt free. My experience so far has been excellent and all the people I have been in contact with were very nice.

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    Reviewed May 3, 2018

    Very satisfied and indeed so thankful and happy of the result of your great follow/up for immediate resolve of my account just for a couple of weeks, and about 50% deduction from original credit. Hope the rest of my accounts listed will have the same good results. More power.

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    Customer ServiceStaffTransparency

    Reviewed May 3, 2018

    Experience was wonderful. Very friendly. Joshua was very quick with responding to emails. All parties that I spoke with made sure everything was clear and that I understood everything before moving on to the next part of the welcome call.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 3, 2018

    From the first call and the calls that preceded after, my representative John was exceedingly helpful, understanding, and respectful. John took his time to explain in great detail the process and what to expect. I couldn't have asked for a better representative through this entire matter. I would definitely recommend John and National Debt Relief to my friends and family. I look forward to getting back on track.

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    StaffTransparency

    Reviewed May 3, 2018

    I just signed up. I'm very hopeful this will all work and everyone I have talked to so far has been so helpful. Everyone that I talked to at National Debt Relief has explained everything and answered all my questions (I have had a lot).

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    Customer Service

    Reviewed May 3, 2018

    We had a great experience setting up our account and they were very helpful in answering our questions. They cover all the legal aspects for you and have great customer service. We are saving money monthly and it will be very helpful.

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    Reviewed May 3, 2018

    Was so surprised at the speed my problem was handled and how professional everyone treated me. Didn't put me down because of my situation. Actually, they saved my life because I was in deep trouble. I will be forever grateful.

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    Process

    Reviewed May 3, 2018

    It hasn't even been a year yet and they've settled 4 out of 5 of accounts which is half of my debt. I'm so grateful for this program. I have a big worry off my chest. Now I can start over and rebuild my credit.

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    StaffProcess

    Reviewed May 3, 2018

    It’s been real good thus far. Very helpful throughout the entire process and you can tell they care about helping people. I’m looking forward to having my debt paid off sooner than later and saving money while doing so. Thank you Nationals Debt Relief.

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    ProcessTransparency

    Reviewed May 2, 2018

    The process was very easy and well explained, all my questions were answered with no problem. So easy that I was able to finish the whole process within 3 hours (since first contact to completion). Looking forward to a better financial future.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    I so far have enjoyed my welcome experience! Very informative and helpful, guided me every step! They made sure I understood everything that was about to happen and made me feel secure in my decision. They were pleasant with their phone calls and really listened to my needs and when I can be available never calling too early or too late.

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    Staff

    Reviewed May 2, 2018

    Excellent and thorough with great people skills. Will highly recommend this organization to others. All of my questions were answered, and I have a total sense of relief as if a big weight has been removed. Contacted National Debt Relief as they are rated number one by Better Business Bureau.

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    ProcessTransparency

    Reviewed May 2, 2018

    All of my interactions with Claudia and other members of the team have been detailed and clear. Much patience and care have been given to ensure that I have a clear understanding of the process and that every detail is correct.

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    StaffProcess

    Reviewed May 2, 2018

    Great Job! It was made easy to under the process and get all questions answered by both parties. I was very pleased with the experience. By the time the process was complete I understood it all. Process was simple and very helpful to my situation.

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    StaffProcess

    Reviewed May 2, 2018

    Everyone was wonderful and helped me understand the process. I am not good with the computer but they were patient, kind and helpful in guiding me all the way. Also I felt like they really heard my situation and genuinely cared and wanted to help.

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    StaffTransparency

    Reviewed May 2, 2018

    Friendly and knowledgeable, explained everything thoroughly, answered all questions... overall good experience. Took the time and went over all documents. Wasn’t rushed. Both agents were very friendly. Would recommend this to anyone. I am very satisfied with the entire experience, would do it again if necessary. Hopefully I’m on my way to total debt relief.

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I spoke with Randolph ** and Edmun ** during my application process and welcome call. They both were very professional and personable and made me comfortable with my decision. They made sure I understood what was going to happen and answered all my questions. I was nervous and upset before the start of this process but they put me at ease. I know it’s going to be a long and difficult process but I feel better knowing I have someone that is there to help.

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    StaffProcess

    Reviewed May 2, 2018

    All people I have dealt with were very helpful and informative. Would highly recommend to anyone that is in the position of no return with debt. Was considering bankruptcy when I came across this service. All people were very understanding and worked around my schedule to get the process completed with minimal delay and stress.

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    StaffTransparency

    Reviewed May 2, 2018

    Overwhelming debt can be difficult and stressful. My experience with the service I received was encouraging, informative, very helpful, and comfortable. I am very appreciative for the service I received. Eugene was very helpful and making sure I knew exactly where I stood financially, and what my options were. Poor financial standing can be embarrassing and shameful, but with Eugene at National Debt Relief, I felt comfortable and empowered to resolve my debt. I also enjoyed speaking with the lovely lady in the welcoming procedure. She had a very clear and calm way of speaking that helped make the large amount of information easily understandable.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Thank you for your assistance in enrolling me into the NDR program. I spoke to Randolph ** over the course of three phone sessions and he was polite, professional, knowledgeable and courteous. I spoke today to a woman, I believer her name might have been Catherine but I am not positive. Regardless, she was exactly as Randolph, polite, professional, knowledgeable and courteous. I look forward to clearing my debt issues and expect and hope that everyone I interact with during this approximate 4-year journey will be like these first two individuals I have had the pleasure to interact with.

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    StaffTransparency

    Reviewed May 2, 2018

    It was very easy getting started, and the representative explained everything to me in full detail and gave me time to ask questions. I can see a debt free future today, where as in yesterday I was so worried I'd be in a hole for over 30 years.

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    Customer ServiceProcess

    Reviewed May 2, 2018

    From the beginning through the set up, the team was very professional. The process seems smooth and the customer service teem seems to be ready to help at any time. If the entire process is this smooth - I am very happy!

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    Customer ServiceStaff

    Reviewed May 2, 2018

    THE PHONE CALLS I'VE RECEIVED FROM YOUR AGENTS WERE GREAT. AL ** IS VERY PATIENT AND KIND. He was a very patient man and helped me with any and all questions I had. And so was the gentleman that call me to close the deal. He was very very patient with me... Thank you.

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    Customer ServiceStaffTransparency

    Reviewed May 2, 2018

    My rep was outstanding. He was able to answer all of my questions and help me with any trepidation I had moving forward with this decision. Also, his communication was impeccable. I'm looking forward to be out of this hardship, and move on with my life.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    I appreciate working with Olga and the rep for the welcome call. They were professional, informative and very professional. I feel they made the application process go smoothly, as this was not an easy decision for me to make. I appreciate that!

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    Staff

    Reviewed May 2, 2018

    Very polite and patient - made me feel comfortable talking about my finances. Both Edwin and the woman I talked to were polite and professional. I hope all that I have been told will be true and that I can depend on National Debt Relief to be honest and helpful in helping me. Too many unexpected bills all at once.

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    Staff

    Reviewed May 2, 2018

    Everyone I spoke with was very courteous and knowledgeable to my financial situation. I would most certainly recommend this service to anyone that is in need. I hope everything that was discussed and reviewed in the documents holds up to be true and look forward to resolving my debt with this service.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    National Debt Relief was recommended to me by a company called AmOne. I spoke to agent Annalissa and she was extremely helpful. She handled the call professionally and was very courteous. She answered all my questions and made the call easy to go through.

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    Reviewed May 2, 2018

    I am very happy that National Debt is able to resolve the debt for one of my creditors for less than 1/3 of what I owe. Thank you very much! I am sure the other creditors will be resolved, too as time goes. I really appreciated.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Very friendly customer service. It was a pleasure to speak with people like them. It is no wonder that National Debt Relief is high rated. I feel relief after my phone conversation. I would recommend to a friend anytime.

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    StaffProcessTransparency

    Reviewed May 2, 2018

    Everyone was very helpful and made me feel comfortable about this decision. I feel a weight lifted off of my shoulders knowing that my debt will be under control soon. They were very clear in how to go about the process step by step.

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    Transparency

    Reviewed May 2, 2018

    It was such a relief to speak with someone at NDR. Although I am just getting started, Richi and Niko has made me feel confident that I am on the right track and will be Debt Free soon. They explained everything well and made sure I understand all the information provided to me.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Both very excellent and helped me with all of my questions! Professional with handling all set appointments to meet on the phone to go over all documents. Would most definitely ask friends and family to visit the website and make decisions towards debt freedom with National Debt Relief services.

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    Staff

    Reviewed May 2, 2018

    This has been such a relief. Once we realized we needed support we started looking. There are so many choices, but this company was straightforward, not shady; the person who helped us get started never judged us, or made us feel bad. This has been a great experience! I would recommend them to anyone who needed help! There is a light at the end of the tunnel!!!

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    Staff

    Reviewed May 2, 2018

    Was very helpful. I loved that they took the time to hear me out and was so willing to help me out. I also love the fact how much I'm going to be saving and in such a short amount of time. Thank you for everything.

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    StaffTransparency

    Reviewed May 2, 2018

    It was a good experience. Representatives explained everything well. I've been looking for a good debt relief program and I believe National Debt Relief will assist me in a great way. I've seen the commercials and advertisement and I decided to sign up.

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    Customer ServiceStaff

    Reviewed May 2, 2018

    Justin ** was very insightful, knowledgeable and helpful during this difficult time. With his help I will be debt free. The welcome call was informative and eased my concerns about the program. I feel confident I can pay things off and have less worries and begin to enjoy life again.

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    Process

    Reviewed May 2, 2018

    Helped me understand everything that is going on with my credit and how this program is beneficial to me. I’m so excited to be one step close to clearing up my credit. It will benefit me and my children in the long run!

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    Customer ServiceStaff

    Reviewed May 2, 2018

    I was skeptical at first but the National Debt team was very professional and compassionate. Using their scripted responses, I was able to stop the creditors phone calls. They solved my debt for pennies on the dollar and gave me peace of mind. Thank you!

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    Customer ServiceStaff

    Reviewed May 2, 2018

    John ** was wonderful and very patient with me as well as the nice lady on the Welcome call. They really know what they are speaking about because they were able to answer my questions thoroughly. You must have an exceptional training program for your employees. You do great work!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I am blessed to have your team help my husband and I thru this process. From the first time on the phone I felt like I mattered. Chrystal ** did an excellent job explaining things, and never once made me feel low! I am truly excited about this program and I am glad I made the call!

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    Reviewed May 2, 2018

    So far I have really liked what I have experienced. They made me feel better about making this hard choice and not feeling bad about myself and my tough situation. I'm just getting started in the program so I hope it continues to play out just as well.

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    Process

    Reviewed May 2, 2018

    I started the program 8-12-2016 and all my accounts a settlement has been agreed on. Some accounts went legal and I choose to pay for the legal service and that paid off for sure. All my accounts will be paid off on 7-25-2019. That's 2 months less than the 4 years I agreed to. I'm very happy with National Debt Relief for helping me become debt free. Only regret I have is not starting the program sooner.

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    Customer Service

    Reviewed May 2, 2018

    Simply put, I felt cared for when after three years finally made the phone call to NDR. I feel confident that I will be debt free and in a new place financially soon after this begins. Thank you Freddie **.

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    StaffProcess

    Reviewed May 2, 2018

    The process was easy. The representatives were very thorough. They ensure you are capable of making the set payment instead of just accepting you into the program for a profit. All my questions and concerns were answered. They even provided other alternatives that may not involve their organization. It is a great opportunity to become debt free!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    The representatives need to stop hitting the mute button. I thought we lost connection but found out he was hitting the mute button a lot. It's a difficult process for a person to reach out for help and to have someone mute the conversation. Made me feel like I was bothering them.

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    This has been such a easy process. The agents were all helpful every time I called with questions. This program is worth it and would recommend to anyone who doesn't want to consider bankruptcy to go this route. So glad I did this. They really meant what they said and helped my family in our time of need.

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    Reviewed May 2, 2018

    I wanted to build up credit and National Debt Relief was the most rated company. I signed up online and then I got a call, and I got set up that way on the phone. They pretty much said that I had to settle, and they gave me options which helped. Everything was good.

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    StaffTransparency

    Reviewed May 2, 2018

    So far in credit card debt. We needed help. They came to the rescue - very satisfied with the experience. They were more than helpful and carefully walked us through each step. This should reduce our monthly payments to a point we can live with them. We are very grateful for the help and advice we received.

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    StaffProcess

    Reviewed May 2, 2018

    The process has been very understanding and pleasant. Everyone I have spoken to has been very Helpful. I would recommend other people that are in need of help to this company. Hopefully the contained process will goes as smoothly. I am looking forward to resolving my debt.

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    StaffTransparency

    Reviewed May 2, 2018

    The people are very polite, helpful and keep in constant contact with you about updates and your progress as you go through the program. They don't make you feel pressured to do anything that may be out of your means. This program can really help drastically reduce your debt if you're in a tough or bad situation or just simply got in over your head. Highly recommended!

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    I work in the hotel industry, and I know when someone executes great customer service, and Christina ** is a name that I'll never forget because she perform the aspects that requires class of great service. I enrolled in the program a year ago and I'm almost out, and with the debt that I was in; if I were to do it on my own it would have taken years to get out of financial difficulties. I was skeptical at first, but talking to agent Christina ** for almost 4 hours having her waited on the line and calling her every 24/7 made me feel comfortable in joining the program. Folks! this all starts with the person who we deal with not only the referrals, but for the representatives who accommodates us at first visit to anything.

    Christina ** made me feel super comfortable about this program and I'm not going to stop stressing about this superwoman with patience and knowledge. She really makes a difference in peoples lives to give them comfort and confidence. National Debt relief I give you the most utmost respect and the lawyers who negotiated. I will recommend Christina ** from national debt relief to those are in need to get out of debt fast. Thank you folks for helping me out on my situation. The only thing though is the fees are high; just work on that and then I'd give you guys a 110% more than a %100 it self. Thank you folks and deity bless!!

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    Staff

    Reviewed May 2, 2018

    Everyone I have spoken with has been very helpful, so far everything is fine, I hope it will continue to be this way. Not too sure how I am supposed to handle the creditors calling me, so hopefully everyone will be as helpful with that.

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    Customer ServiceStaffProcess

    Reviewed May 2, 2018

    Updated on 04/02/2019: I am almost halfway in the process at this point and they've consolidated four of my cards in less than a year. Whenever I need to not do a deposit, the negotiators have been very understanding and very helpful. National Debt Relief answered all of my questions and working with them is impacting me in a very positive way. They are helping me build my credit.

    Original Review: Very happy with the services, everything seems so simple I hope the process goes smooth. I would really recommend This program to someone who is in the same or more debt than me. I'm really looking fwd to solving my debt.

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    Customer ServiceStaffTransparency

    Reviewed May 2, 2018

    Mr. Dwane ** was very professional, courtesy and explained everything along the way. I had tons of questions and he was very patient, he listened to my concerns and offered assistance answering them all. He offers great Customer Service. Ms. Christian ** was excellent as well during my Welcome Call. She ensured I understood all the steps, and thoroughly explained what my next steps would be. Again, both agents had excellent customer service skills and made me feel very comfortable during this very overwhelming and difficult decision. I hope that my relationship with National Debt continues to be this positive and all representatives that I speak with are this courteous, professional and knowledgeable. That this level of service will not end now that I am enrolled in the program.

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    Staff

    Reviewed May 2, 2018

    Wonderful service from two wonderful members!! I have a young baby, and they both worked with me to get everything taken care to the best of my ability while caring for my baby. This is a great opportunity for me, and I am glad they were there to guide me.

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    Staff

    Reviewed May 2, 2018

    Both counselors were very helpful and efficient. They assisted me in every way possible. I would not have made it without Mr. **'s assistance. The counselors knowledge and very timely manner made me aware of the debt problems that can happen to almost anyone.

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    StaffProcess

    Reviewed May 2, 2018

    Staff was attentive and very intelligent in the matter of debt consolidation. I felt as if I mattered and my concerns were of up most priority. I never felt pressured or felt as if I were being sold the program.

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    StaffProcess

    Reviewed May 2, 2018

    Overall the experience has been great. They are very helpful and patient with you while talking you through the whole process. I would recommend them to others that have gotten themselves into a financial situation to where getting a loan isn't an option.

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    Customer ServicePriceStaff

    Reviewed May 2, 2018

    I thought reaching out to National Debt Relief for their services would be a good way to get debt-free. I called them and it seemed like a good thing. The people from this company have been all polite, treated me with respect and told me in detail what they were gonna do. I've been happy working with them. National Debt Relief has paid off two of the credit cards already and we're working on the 3rd one. I feel good about it and I appreciate that they've taken care of those. Aside from that, the cost was very good. I would recommend National Debt Relief.

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    PriceStaff

    Reviewed May 2, 2018

    I had lots of debt. I sought National Debt Relief’s services and their representatives were very professional. They were able to help me get my debt down and the cost of their service was good.

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    StaffProcessTransparency

    Reviewed May 1, 2018

    Heard about National Debt Relief on the radio one day. Wasn’t too sure what to think at first. I did some research on them and was pleased with what I seen. Finally filled out an app online for them to contact me. Spoke to Gavin. Told him about my situation. He didn’t judge me or anything like that. Gavin understood and let me know that I wasn’t alone in this situation. He was very patient with me and help me get through this process. Gavin was courteous and supportive. He explained everything very clearly. And I would just like to tell Gavin thank you very much for everything you’ve done for me. It feels like a whole Lotta weight was just lifted off my shoulders. And to the nice lady I spoke with named Nicole, I’d like to say thank you too. Most of all I would like to say thank you to National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    I have been avoiding making this phone call because I was afraid to see how much I really owed. The process was easy and I now see a light at the end of the tunnel. The people at this company are not just paid employees that answer phones. They are trained professionals who take their jobs seriously and this made me feel secure about the choice I made. I have had several experiences with them and they are always very helpful and willing. I’m looking forward to being DEBT FREE again!!! With the help of National Debt Relief I will be there very soon!

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    StaffTransparency

    Reviewed May 1, 2018

    I spoke with Gilbert **. He explained everything perfectly. From the start he made me feel at ease about consolidating my debt. The forms were easy to understand and I was also walked through them as well. I would recommend National Debt Relief to friends and family.

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    Staff

    Reviewed May 1, 2018

    The 5 stars go to the reps I dealt with. They both were very thorough and answered all my questions thoroughly as well making sure that I understood everything I needed!! Thank you both so much Priscilla and Tiffany!

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    StaffProcess

    Reviewed May 1, 2018

    Veronica was very helpful in getting me started on this program. She was very professional and didn't mind going a little further if I didn't understand some things that she was explaining. The welcome caller was also very good. She reviewed the agreement with me and made sure I understood and was in agreement with the guidelines for the program. Thank you.

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    StaffTransparency

    Reviewed May 1, 2018

    Though I've struggled many years trying to keep up with my debts now in my twilight years I find myself giving in. The representatives I worked with were very helpful and reassuring and finally I see the light at the end of the tunnel in just 3 short years. The intake was a breeze and they explained everything to me in detail. I have NO reservations and feel the burden beginning to lift.

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    Staff

    Reviewed May 1, 2018

    I spoke with George and he was very nice. Although everything went smooth and everyone was very nice I still have a bit of anxiety about doing this. I’m hoping I have done the right thing. I Do feel relieved.

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    Process

    Reviewed May 1, 2018

    This process was made so much easier by working with Dean! We were faced with so much stress and uncertainty in regards to our future and the debt we had. We needed help and found it with NDR. We are looking forward to being debt free!

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    Customer Service

    Reviewed May 1, 2018

    I'm thrilled to be a part of this company that helped me get back on track financially. The efficiency and customer service were stellar. I would recommend them to anyone that wants to strategize a fiduciary comeback from debt. Thank you National Debt Relief!

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    StaffTransparency

    Reviewed May 1, 2018

    All were very knowledgeable and helpful. They were very thorough and explained everything. They allowed me to ask questions if I have them, but I did not have any at the time. I am anxiously waiting to see the progress on our financial situation.

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    I have been doing research on debt resolution and started by visiting the BBB website. National Debt Relief is given top ratings. During my initial call, the enrollment representative Brandon, was helpful by providing an excellent explanation of the program. I had previously looked into a different agency that felt like a bait and switch proposition. Brandon was clear regarding the parameters of the program. At the onset of the call, the representative maintained limits in assisting me in recognizing how I'd gotten myself into this situation. His explanations were helpful since by the end of the call, I had a much better sense of how to avoid future pitfalls. I would highly recommend National Debt Relief and would especially like to commend Brandon for the patience and professionalism he exhibited during our call.

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    Process

    Reviewed May 1, 2018

    I have had nothing but outstanding assistance in this debt relief process. It has been quick, easy and painless. This is the best choice for me and the process is very user friendly. Thank you so much for everything!

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    Staff

    Reviewed May 1, 2018

    Fast and friendly service without being made to feel like a bad person. Everyone has treated me with respect and dignity and seem more than willing to help resolve the issues in a timely way and to make it work for me.

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    Staff

    Reviewed May 1, 2018

    Both people I talk to are friendly and courteous. I have no problem with you people so far and yes I would recommend you to any of my friends if they needed help because what I experienced was you were very nice friendly and polite and you were concerned about my needs. Thank you.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone was very professional and respectful and helped us understand the process. We are pleased with the ease of starting this process with NDR. They were great about ensuring our questions were answered before they moved on to the next bit of information.

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    StaffProcess

    Reviewed May 1, 2018

    National Debt Relief is a friendly, helpful, and easy company to work with. They step in on your behalf with all your creditors and make a firm stance. Everyone is understanding and just want to help me get out of debt so that I can move on with my life. It's a pretty rigorous program, but I'm going to get out in debt in just over 2 years versus 30 years. My plan is to start the adoption process within the next 3 years and this would not be possible without National Debt Relief. Thank you!

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    Staff

    Reviewed May 1, 2018

    I really love how helpful NDR was with me. Our finances changed and we couldn't get out of debt. I really really appreciate this service! They make sure you know exactly what you are signing up for and possible problems you might have. Very cool!

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    Staff

    Reviewed May 1, 2018

    Very good and thorough. Made welcome easy. Would and will recommend to others. Hope all will go well with account, Talking with rep made any questions I had would and were answered accordingly. Thank you so much. Have a blessed day.

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    StaffTransparency

    Reviewed May 1, 2018

    The representatives I worked with provided me with substantial information to make me feel at ease and knowledgeable about the entire debt relief process. I was also extended emotional support for the financial hardship I am experiencing. Most importantly I appreciated the transparency of the representatives on behalf of the National debt Relief company.

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    StaffProcess

    Reviewed May 1, 2018

    The representatives (Angelina and another lady. I am sorry I forgot her name) were very helpful. Going into this process was very scary. The guided me through each step of the way. I feel much more at ease now that my finances are getting organized. Five stars for both ladies.

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    StaffProcess

    Reviewed May 1, 2018

    I was guided through the whole process, in an easy and convenient way. I could tell they really wanted to help me and I'm happy there is a company that can help people like me! I highly recommend this company to anyone looking for debt relief.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    My welcome call went great. Sorry I don't remember the name of the lady that called, but she was fantastic. She went over everything that I needed to prepare for this journey. I can't wait to get started. I would recommend a friend.

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    Verified purchase

    Reviewed May 1, 2018

    I was in tough spot after being unemployed for 8 months. I was in a hole I thought I would never get out of. National Debt Relief truly cared about helping me and my family get squared away and we are on the path to being debt free.

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    Staff

    Reviewed May 1, 2018

    Blake ** was very good about explaining how to fill out all the paperwork and the need to get back as soon as possible. He also was very courtesy and answered my questions. You guys really some gems working for you. Thank you all.

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    ProcessTransparency

    Reviewed May 1, 2018

    Very clear on my responsibilities and NDR's. You walked me through the process and clarified all my concerns. Looking forward to working with you to clear up my bad credit issues, and regain financial solvency with the process that you have provided.

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    Staff

    Reviewed May 1, 2018

    While I am very satisfied with the information received and that I feel like I know what is going on. I'm still very nervous about all of this. It would be nice if the representatives would be a bit more reassuring and help with making customers just entering be feel calm and reassured. I'm putting faith that NDR will do what is best for me. If all goes according to plan then I will be extremely happy and grateful.

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    StaffProcess

    Reviewed May 1, 2018

    Both of the agents were patient, thorough, and helpful with any questions I had. They seems to really know their stuff. Discussing finances is deeply personal and at times uncomfortable, and my agent Matthew ** really put me at ease with his personality and confidence. Overall the process has been smooth so far, which helps to build my trust in this program.

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    StaffTransparency

    Reviewed May 1, 2018

    Everyone I spoke to was pleasant, efficient, and helpful. I feel relieved and on my way to becoming debt free. I had a few questions and they were all answered clearly and efficiently. I also found the application process was simple and clear.

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    StaffProcess

    Reviewed May 1, 2018

    Very helpful. This program sounds very promising and hope it’s everything that they lead me to believe that it is. The people were very kind and courteous and very helpful. I will check back in a few minutes once the program is underway and give everybody an update on my experience.

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    StaffProcess

    Reviewed May 1, 2018

    All staff that I spoke with were very patient with me and very detailed about the program. I'm very satisfied with the way you guys take care of your clients. Each member made sure my information was correct and detailed, read the contract through and made sure I understood everything that we were going through.

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    Staff

    Reviewed May 1, 2018

    I have to say the woman Susan ** was so good. She made everything so comfortable for me. Doing something like this can be very stressful. I think to be able to deal with the same person was huge for me. She was very professional and took the time to make sure I understood everything. Her voice was so kind and soft spoken. Everybody I dealt with was so good. I look forward to getting back on track. Thank you all.

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    Verified purchase

    Reviewed May 1, 2018

    All correspondence with persons involved in processing the agreement were knowledgeable and discussed all aspects in a kindly manner. Questions were answered completely and in detail. Contact was well maintained throughout all stages. Great patience was shown as we took time in getting through all the papers.

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    StaffProcess

    Reviewed May 1, 2018

    Working with National Debt Relief has been a very positive experience! I would recommend them to anyone who is in over their heads and want a way out of debt. The program is easy and they are there to help you each step of the way.

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    Staff

    Reviewed May 1, 2018

    Very thorough, friendly, and helpful. Dealing with National Debt Relief was a great burden lifted. After 5 years of accumulating debt, the team at NDR outlined specifically how we will eliminate all of that debt. Looking forward to following through with this plan and finally becoming debt free.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    The professionalism and thoroughness of Dan ** was exceptional. He is a real asset to your company. The follow up call was most informative. Nicely done. I am excited to be part of the program. Your representatives are very knowledgeable and helpful. I look forward to being debt free.

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    Customer ServiceProcessTransparency

    Reviewed May 1, 2018

    The decision to get debt settlement is not easy. It helped to have an empathetic voice on the other end of the line leading us through the process. All step were fully explained with just enough realism in the response to know this wasn’t going to be a cakewalk. The process was fast and streamlined. I’m satisfied with this choice and would recommend it to others.

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    Customer Service

    Reviewed May 1, 2018

    I am just starting the process of debt consolidation. NDR has been thorough and patient in explaining the intricate details of all that is involves. Travis has provided excellent customer service being prompt, explaining all details and meeting my needs regarding questions I have, etc.

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    Staff

    Reviewed May 1, 2018

    Very happy with National Debt Relief, got all my question answered, very professional services. It took me few weeks to make decision. My debt relief specialist was really patient and follow up with me and answered all my questions, very professional.

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    Customer Service

    Reviewed May 1, 2018

    It took me two months to get the courage to call for help, to admit that I needed help. I have always been able to manage my money and my credit cards. However, now that I am living on social security alone, the bills just got ahead of me. I saw no way out until I called. This has given me peace of mind for the first time in a long time.

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    Staff

    Reviewed May 1, 2018

    Very knowledgeable and professional. I am quite new to this, but so far every one has been really understanding of my situation and, if I might add, pleasantly sympathetic. It is probably going to take a lot of discipline on my part, and I will need lots of guidance to successfully resolve my indebtedness, but I feel confident that I have come to the right place to get the assistance I need.

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    Staff

    Reviewed May 1, 2018

    So far your agent Ben ** has been GREAT. Also the other staff have been very helpful. Hopefully this great service will continue throughout my program. I will do my part and you guys do your part. I am still shaky about this. This seems to good to be true.

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    Staff

    Reviewed May 1, 2018

    Called National Debt Relief in an effort address past due credit accounts that were not able to be paid during a time of unemployment and personal matters that created an excessive amount expenses that were unexpected. The agents were helpful and courteous and did not make me feel like a bad person for going through some bad experiences.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone has been very courteous and helpful. This is a difficult decision to make, but hopefully it is the right one long-term. Everyone I've talked to so far has been very kind and supportive throughout this process.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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