National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 29, 2018
At first, everything looks horrible because the debts have to go past due, but then gets so much better! The settlements were 1/3 or 1/4 of the actual debt and couldn't be more amazing! I feel so much more at ease taking care of the debt that I have now versus what I started with!
Reviewed April 29, 2018
I've had a great experience with National Debt Relief. From the time I contacted them, National Debt Relief has been professional and supportive with my situation. The team has helped to resolve one of my concerns and is still involved with the remaining issues. I plan to continue to use their services until all my issues are resolved. I would definitely recommend their services to other people I know.
Reviewed April 29, 2018
I am very relieved in the assistance they have given me with my financial hardship. They have followed though and they are in constant contact never leaving you wondering. When you speak with them you get a feeling of people wanting to help you get back on your feet... Thank you National Debt Relief.
Reviewed April 29, 2018
You won't find a better company so willing to work with you in your time of need! National Debt Relief saved me from a sea of overwhelming debt and hopelessness. I would recommend NDR to anyone that is willing to take control of their debt and life. Looking forward to the extra money I will be able to save each month when my program is completed!
Reviewed April 29, 2018
I am very satisfied with the results and how easy you made the process. Thanks, Anthony and Gabriella for making it easy to follow through with the paperwork and how quickly it was completed with a phone call and a few online forms. Thanks for all your help.
Reviewed April 29, 2018
I love that one of my debts is being settled so quickly. And a National Debt Relief rep contacted me and reviewed the settlement so thoroughly to make sure I had a complete understanding. I was contacted via email and phone which means ndr was trying all avenues to make sure I did not miss out on this settlement.
Reviewed April 29, 2018
National Debt Relief's rating with the Better Business Bureau got me to go with them and enroll in their debt relief program. The enrolment process was good and easy and I had a pleasant interaction with their employees. So far, the program has been working fine and I like NDR's cost. With NDR, some things got taken care of and took some weight off my shoulders.
Reviewed April 29, 2018
I was with another company and I got scammed. I would've thought nothing about it until my friend went on the computer and I was one of the lucky ones. They got me for $10,000 so I was leery to go with anybody. But National Debt Relief was real nice and upfront, and they told me what they were gonna do. I was hesitant on doing anything, but the rep explained everything. Today I tried to trade my car and get a newer one ‘cause my Mustang is too small for my husky and me to get into. He said, “The only thing that was hurting you was your credit card.”
One question that I have is some of the credit cards have been changed to other people taking over, and National Debt Relief told me to let them know that some of the accounts were being changed over. There were a couple of delinquents, and I don't know what they mean by that. But so far they’ve been doing real good and I'm pretty well satisfied with what they’re doing. A lot of people don’t realize that you get credit cards and sometimes you get behind. National Debt Relief was very nice in saying that if I had kept paying off my credit cards like I was doing every month, I would never get out of it. This way, they’re getting my credit down till I can get my head above water instead of down in the dirt.
Reviewed April 29, 2018
I had too much credit card debt and I researched online for debt consolidation companies. National Debt Relief had a lot of good reviews by the Better Business Bureau. Everything through NDR was very easy and they were helpful. The enrollment process was mostly online, but then they had called to go over if they had any questions. They called the credit card company and they met on a total amount to pay off. Then they called me or sent me an email to approve or deny the amount. Once I approved it, National Debt Relief paid the credit card company and that credit card was completely paid off in full.
The whole program took a little less than a year. Their reps knew their stuff and they were really helpful whenever I had questions. At first, I was hesitant because they have all my information. After a few interactions with everybody, it seemed easy. I was really comfortable and it took a lot of stress off me. Also, if I had a concern, they usually came back to me the same day. As for the payment plan, they had asked me what I could afford. Let's say you could only afford $1,000 a month or if you could afford more then it's fine, and if not then you could do less. Whatever works for your budget. I now got all my credit card debts completely paid off. NDR got me out of debt, so I'm back on my track to have a positive experience. For what they charged me for my debt, I had a good deal for what it is.
Reviewed April 28, 2018
I had an awesome experience with National Debt Relief. The initial application for acceptance was made with a gentleman name Marvo **. I felt that he fully understood my financial hardship situation, and completely was knowledgeable as to every question I had with regard to how the program works. Thank you again Marvo ** and National Debt Relief.
Reviewed April 28, 2018
Ok they do good job. I would recommend them to anyone. They deserve 5 star. They do what they say. I would definitely talk to a family member or friend to let them know that someone would help them through hard times.
Reviewed April 28, 2018
Under the circumstances which I hated to have to depend on, the entire customer support system is completely amazing. The last thing I wanted to do is to have to consolidate my debt and get gas, but I am 100% confident that everything will be done.
Reviewed April 28, 2018
All my questions was addressed, without anyone getting upset with me. Even if I ask the same question again that went a long way with me during these stressful times in our lives they made me feel comfortable. I will recommend this agency to someone who is in need of help.
Reviewed April 28, 2018
The staff is friendly, professional and understanding. They take the time to listen and help you. It makes a very difficult situation easier to handle. Even if you forget to add something into what is needing to be paid, they work with you and add it.
Reviewed April 28, 2018
National Debt Relief has been very honest in the information I have received from them. They are very helpful and supportive in every aspect of this program. Everyone I have talked to have explain the program and have asked me if I have any questions. Thank you!
Reviewed April 28, 2018
I was worried we would have a problem. Our bank is merging with another one and for a week they will not accept transfers. So our payment would not go out the representative changed the date for one time, no problem.
Reviewed April 28, 2018
Overall pleased how fast this agency negotiated and settled all my debts within 2 years when I asked for their assistance. I would recommended National Debt Relief to friends and families who is also struggling when their finances and get them debt free.
Reviewed April 28, 2018
The process was simple and straightforward. You negotiated a great settlement with my first creditor. Also, your customer service representatives are very helpful and reassuring. Also, your directions are very clear. I am looking forward to hearing from you again with news about more settlements. It is great not to have worry so much about being so heavily in debt. Thank you so much.
Reviewed April 28, 2018
I’ve noticed that National Debt Relief has been pretty good about keeping me notified when they want to update me about the status of my account. Also, when I forward an email from a credit account they respond immediately with a notification that they’ve received it. They seem pretty organized, which I like.
Reviewed April 28, 2018
We were nervous about signing up for this. We didn't know what we were getting into. Our agent Kishan **l immediately put us at ease and explained everything so we understood and made us feel comfortable with our decision. He was professional, courteous and we even had some laughs which is something I appreciate in customer service.
Reviewed April 28, 2018
I am so pleased with all you have done so far. When I look at resolved debt, money saved, etc. I know I made the right decision. Customer service response has been excellent. I am motivated to handle my money more carefully to avoid anything like this ever happening again. THANK YOU.
Reviewed April 28, 2018
Very friendly and helpful. I appreciate their help. Thank you. I will recommend to all friends and family members that are struggling with Debt. Every time I call I don’t even have to be on hold. They're always quick to answer any questions and it’s easy.
Reviewed April 28, 2018
Karen explain what will happen to my credit and trust fund with my payments plans which that what I expecting to make a payments and all that information. I do appreciate the service as well so whatever it happens. Thank you.
Reviewed April 28, 2018
They had been a great understanding company. And wonderful for any questions we have had to ask. Help some get ourselves out of debt and not making us feel dumb for getting there in the first place. Every person we have talked to on the talk have been every friendly.
Reviewed April 28, 2018
I have relief now, it is nice to not be boggled down with all the bills. I have freedom to be able to do what I need to with my money and not worry about bills. All the money I was eating was going to bills. Now I can save money and not worry!
Reviewed April 28, 2018
We just signed up and we are looking forward to getting out from under our debt. The process was relatively easy, but not without some hesitation on our part. We were impressed with the time our contact spent answering all our questions. He was patient with us and very transparent. He never rushed us and always was sympathetic to our situation. We believe he represented the services of NDR accurately and he made it clear what our obligations were. Now we are ready to move forward.
Reviewed April 28, 2018
I didn’t know how I was going to pay off my ever growing credit card debt, until a friend suggested debt settlement. From the first conversation I had with them, NDR made the process easy. It took about 6 mo before the first debt settled then it was one after another. They have been professional, caring, and shared in my excitement when another debt settled. I’m on track to pay off my debts sooner than planned.
Reviewed April 28, 2018
He was very informative, knowledgeable and helpful. He made me feel at ease and comfortable with my decision to sign up with National Debt Relief. The gal that helped me with my welcome call was well informed and helpful. The entire process has been very pleasant and everyone has been very helpful.
Reviewed April 28, 2018
I feel relief but anxious about the process. I feel hopeful but nervous about the creditors backlash. From what I’ve been told you guys will take care of me. I am thankful for that! I hope and pray this process as smooth as possible and I’m able to get out of my debt responsibly and smoothly.
Reviewed April 28, 2018
The representatives were helpful with my questions and were always very informative and answered all questions. They outlined a program for me to resolve my debt. I was called and emailed about the progress of my debt. They are the best and I recommend them to anyone.
Reviewed April 28, 2018
You have helped me get my debts under control after the sudden death of my daughter who worked and lived with me. Our bills were together and her death caused my income to be cut in half so I was unable to pay all the bills by myself.
Reviewed April 28, 2018
Everyone is very helpful and made the process much easier. They answer all the questions and are always quick to respond. Your account information is always available for review, either on-line or by calling the customer service number. Program offers great savings to get out of debt. A+++.
Reviewed April 28, 2018
National Debt Relief services shows dedication, character, and charisma to help others to get out from debt and would recommend them to friends. They are most helpful and relieved me from worries or more anxiety. I have experienced some programs that left me paying more than I need to pay but in National Debt Relief is different, they do strive and do their best to help me all the way till the end.
Reviewed April 28, 2018
Helpful and reassuring! I had many questions about the debt settlement purpose and the representative I spoke with answered all my questions and addressed all of my concerns clearly and thoroughly. Very pleased with my experience, and glad to be a part of this program.
Reviewed April 28, 2018
National Debt Relief has been a stress relief. I'm happy with them. I was getting myself in a little deeper than I could dig my way out. I enrolled with NDR and they set me up explaining how much it would be monthly and how long it would take to pay off the debts. So far, I'm satisfied. They’ve gotten a few of the people that I owe money to settle for a fair price. I felt confident that they were going to get the job done for me and so I let them take control.
Reviewed April 28, 2018
I had very few options to consolidate with and National Debt Relief seemed to be the best choice. I also explored a couple of companies and they gave me the best rates, so I went with them. We discussed which loans I wanted on their program or what I needed to consolidate and they joined them all together. Their negotiator was very cooperative and answered all my questions. The program has worked for two of my loans so far, and they told me the requirements for the third but I haven't met that, so I'm waiting on it. I'm very satisfied with their service and working with them made my quality of life a little better. Before, life wasn't really easy and I didn't have enough money for food. I would refer National Debt Relief to my friends if they needed it. They're good at what they're doing.
Reviewed April 28, 2018
I did a Google search and National Debt Relief was the first one that came up. When I called them, the rep was so nice that I used them to consolidate some credit card debt that I had accumulated. They reached out to all the credit card companies and then they came up with a financial plan for me that worked and I could pay them monthly. At that time, I was working and my husband was adamant about not paying it. Now, he pays it because I got hurt and I’m not working. But we came out with an amount and National Debt Relief was fine with that. I said I could pay $200 every two weeks but they asked me every time they called if there’s any hardships and if I wanna lower it. And they negotiated all my credit card bills down and then called me and I had to accept it.
During the enrollment process, I sent National Debt Relief all the paperwork. I gave them a list of all my credit cards that I wanted to file with them and I sent in the statements. The credit card companies harass for months so National Debt Relief told me not to answer the phone calls from these companies until they come up with a settlement payment plan with them. National Debt Relief takes the money out of my bank account and I pay National Debt Relief $214 every two weeks and it came out on the first and the 15th of the month. They take that and they come up with the amounts through each credit card. So, as long as I continue to pay them and I don’t default, then everything’s fine.
If, let’s say, a credit card amount is $5000, I only have to pay $1000. That becomes income and I get $1099 for that and I have to pay taxes on that as well. I had $18000 in debt and I really only had to pay $7000. And so, instead of it taking me 15 years, it’s taking me three and I didn’t have to claim bankruptcy. My situation was my fault and I had a drinking problem, and then I went to rehab. National Debt Relief was part of my straightening my life out, to pay what I could pay and take care of it that way. National Debt Relief started with the lowest credit card. They haggled that and then I just paid that. So now, I really don’t really have to deal with anybody anymore unless I get some money and I wanna pay it off. I can do that. National Debt Relief calls me every once in a while to make sure everything’s okay and if there’s any extra monies.
I had different negotiators but the first one that I dealt with was Kendra. Right now, the customer service representatives call me. They’re not judgmental and they're kind. They seem to be on the ball and they were quick about the negotiations with the credit cards. I was expecting that there’d be a lot more out of pocket but they really cut the debts more than half, so I’m really impressed. I neglected the bills for so long and a lot of it was interest and late fees, so that’s why they were able to do that. They just told me, “This is what we negotiated,” and I didn’t question that. The monies go through a holding company and they use a third party for that. I get a statement from National Debt Relief, and then the money is in limbo for three or four days. Sometimes the money is in transit and I don’t really know where it is. Maybe if National Debt Relief has their own banking system, that would be an improvement.
I’m on my last payment on my last credit card. We reached a settlement amount for three of them and then they were all paid off. I have an agreement of $3000 left and that’ll be done next March. National Debt Relief's fees are not exorbitant. I don’t know what their paperwork entails, and so their lawyer fees and other stuff was only $3000 which was fine. Working with National Debt Relief is much better because I don’t have the phone calls. It’s a piece of cake, so I’m very happy. I’d recommend them.
Reviewed April 27, 2018
I spoke to Keith ** and a young woman, don't know her name. They walked me thru the steps how they can help me. I was very satisfied. They took their time to do this. I spent almost an hour an half on the phone with Mr. **. He had a lot of patience with me to understand how the system works.
Reviewed April 27, 2018
I am very satisfied with National Debt Relief on how they are handling my account! The customer service people are very helpful and courteous. I would highly recommend this business to my friends and family! Keep up the good work.
Reviewed April 27, 2018
I felt very comfortable with the explanation of the process, and how it works and the representative was very knowledgeable and very clear and concise on explaining the service. I want to make sure this service works and I can pay my creditors off within 30 months without being harassed or my credit ruined.
Reviewed April 27, 2018
Came after only 3 months and was for under 40% of original loan. Couldn’t be happier with NDR so far. All interactions have been courteous and helpful. Would definitely recommend to anyone in need of debt relief. Very glad to be going through this process.
Reviewed April 27, 2018
Loudjine ** was my enrollment specialist and is very kind and helpful. Her phone etiquette is top notch and she is very knowledgeable. I can say with confidence that all of my questions were answered accurately and quickly. I didn't feel like I was talking to a random company, it felt like I was talking to a friend who truly was invested and wanted to help me. THANK YOU!
Reviewed April 27, 2018
Had a satisfactory meeting. They were very nice and helpful. They answered my question and over patient. Took the time to go over everything. Thank you for such nice people and the patience in assisting customers. Keep up the good work.
Reviewed April 27, 2018
He took his time and was very helpful and ensured I was aware of everything. Very excited to get out of debt. Rocco ensured that I knew the terms and educated me on options. I really appreciate the time spent. Thank you again!
Reviewed April 27, 2018
I was treated with respect. The parties I spoke with were very helpful and answered any questions I had. I would recommend this company. The information packet that was sent to me was extremely thorough and will definitely help me with any contact that I may have with creditor/collection.
Reviewed April 27, 2018
They answered all my questions. I should have done this a long time ago. I will recommend it to my friends and family. I look forward to being debt free in the future. Plus I hope raise my credit score soon.
Reviewed April 27, 2018
Pleased with professionalism of staff from start to finish. More than willing to recommend services to friends and family in need of debt relief services in the months and years to come. Super excited about getting started! Paul & Mitchell were very helpful through my entire process and made it easy to willingly want to get started.
Reviewed April 27, 2018
Was an amazing experience, easy, understandable with extremely knowledgeable and personable people to guide you. Everything is very transparent and all information was upfront via computer and paper. Would recommend to anyone who needs a little help with resolving debt.
Reviewed April 27, 2018
I felt like no matter who I talked to, they were willing to help and were empathetic and treated my financial issues and difficulties with respect. They really strived to keep me informed through the whole process and I really appreciate it! I am glad that I found them and that I will be able to resolve my problem soon! Thank you so much!
Reviewed April 27, 2018
Friendly, courteous, professional, and knowledgeable personnel. Answered all my questions and addressed all my concerns. I had many reservations about dealing with debt reduction and consolidation offers from many other organizations but came across National Debt Relief's top standing in an online article ranking the effectiveness of the top ten debt resolution services and have been very pleased with their results. I trust them as much as I could for the services they offer. Recommended!
Reviewed April 27, 2018
I am very pleased with the information I received from National Debt Relief. This is just what I needed to get out of debt. I knew I couldn't do this alone. With the bills stressing me out I would recommend Debt Relief to my friends and family.
Reviewed April 27, 2018
I told my first contact with NDR and everyone I have dealt with thereafter as my ANGELS! I hadn't been able to sleep, terrible headaches and stress to the max. Since they have helped me with my situation I cannot express the gratitude! So professional, so understanding and highly, highly recommend. I have been in program for only a few months and already have made progress. Again can't say enough about NDR - just extremely grateful!
Reviewed April 27, 2018
When going through the enrollment process the customer service rep was very happy to answer all of my questions. The ease and timeliness of the whole process was better than expected. I do hope that the rest of my enrollment period goes as well.
Reviewed April 27, 2018
They don't treat you like it's your fault that you are asking for help to get out of debt. They are easy to talk to and very understanding about your credit problems and are willing to help you out any way they can.
Reviewed April 27, 2018
The expeditious manner in which the process is handled is impressive and greatly appreciated. While we have been approved and settlement negotiations are still at the infancy stage, we are thrilled with our experience to date. Has provided us with peace of mind!
Reviewed April 27, 2018
I was working with George, and he was awesome, friendly, helpful and knew his stuff. The welcome phone call was also fantastic, very professional. They helped me and asked if I understood, and if I had any questions to call. I am very satisfied.
Reviewed April 27, 2018
Great customer service, they did an excellent job explaining what was going on, they were friendly and helpful and I'm very thankful that I'm going to have help by such kind and knowledgeable people in resolving the debt I have acquired while being sick.
Reviewed April 27, 2018
Shelly and who assisted me in completing the Welcome Call were absolutely wonderful. They were very nice and precise. They made me feel very comfortable. Best customer service I have had in months. They made me feel very confident in choosing National Debt Relief.
Reviewed April 27, 2018
I had too many bills and not enough money. National contacted me and offered help. I was glad to here they could help me. When they discussed everything that would take place I was a little scared but after said and done I thought this really had to happen. It will be very hard for me, hope I can do this. It is my fault that I got into this situation after all. Thank you.
Reviewed April 27, 2018
When my husband and I finally took the step to do something about our credit cards, I am glad we contacted National Debt Relief. They made it an easy process and answered all our questions. I would definitely recommend them to others.
Reviewed April 27, 2018
I was worried about some harassing letters I kept receiving from debt collectors. National Debt Relief made me feel more at ease the way they handled my situation. In a matter of days I was receiving emails and letters saying that the debt was being handled properly.
Reviewed April 27, 2018
I would like to recommend this company to anyone. The professionalism and the timeliness is superb. They have already stopped the creditors calls walking me through how to function with the calls and not having panic attacks because of them. I am in awe at the efficiency and speediness of how quickly they begin to get accounts resolved. Since my enrollment in Sept 2017 they have resolved over 5 TOUGH issues for me. Thank you and looking forward to our continued relationship.
Reviewed April 27, 2018
When we first started this we were not sure of the process so it was a shaky at first but once the negation started it was a lot better. I know that this is a good program now that we have a better understanding of how it works. I would recommend this program to a friend.
Reviewed April 27, 2018
Enrollment was made easy by the two representatives that help me. They were thorough and went through all the paperwork with me to make sure I understood how the program works. They also arvused me on if needed payment dates changed, cancellation, and legal info and more. It was a pleasure speaking with them and a painless process.
Reviewed April 27, 2018
I've tried a couple of times to get help from loans to debt consolidation to bankruptcy. I was always told no. That I didn't have enough debt. Thank you National Debt Relief for finally helping me get back on my feet!
Reviewed April 27, 2018
It's nice to have someone go to bat for you when you find yourself in over your head. National Debt Relief has done just that. When I looked at my overwhelming accumulation of debt I was dismayed, but the team at National Debt Relief put me at ease. It's a huge weight lifted off your shoulders to know that your bills are being negotiated to a lower amount and a plan is put in place for you to be responsible and get your credit back on track, without having to file bankruptcy. It's like having peace of of mind on autopilot. Knowing that at a point in the near future I will be debt free makes the future look brighter than it has in a long time.
Reviewed April 27, 2018
I am very pleased with way that National Debt Relief has handled my creditors. I was very surprised with offers that I received. I look forward to working with them taking care of my creditors. I have already told my friends about my experiences with the National Debt Relief.
Reviewed April 27, 2018
Just getting started with the program, but when I was searching around for debt consolidation the professional and upbeat conversations I had with their coordinators sold me! The process was made easy because of the way they walked me through it! I’m looking forward to being debt free! With their help!
Reviewed April 27, 2018
Very helpful in my trying time. Explained the process and the outcome fully. Put all my doubts to rest. I would definitely refer to a friend who was in the same position financially as me. Thank you again to all the staff.
Reviewed April 27, 2018
Thanks to the National Debt Relief I've been able to breathe. They took control of the situation right away after applying. Thankful that programs like this exist for situations like mine. I lost My job and pretty much lost control of my finances and National Debt Relief was able to help me out like no one has before. Very happy with this program.
Reviewed April 27, 2018
Calls and emails for every communication. Online gives you access to pending items and resolved items. Great work!! I would definitely recommend to friends and family. Customer service is key in National Debt Relief! They work fast and efficient with creditors.
Reviewed April 27, 2018
Both Christy ** and Stephanie ** were very helpful and friendly in assisting me to get set up with this program. Ms. ** always responded to my emails and questions and made me feel comfortable before starting. I appreciate their help very much.
Reviewed April 27, 2018
I am quite happy with the work you guys have put in some far. Good communication and you guys are always updating me on what's happening. Employees are friendly and knowledgeable and are willing to help. Keep up the great work guys.
Reviewed April 27, 2018
Geri ** made my experience signing my agreement amazing. I was a little hesitant before the call because of my situation but she made my feel comfortable during our call that it was definitely easier to get on board with the program. Both ladies who helped me did a great job going into detail about the program so I feel so much more secure with my decision with signing up with NDR.
Reviewed April 27, 2018
I was very pleased with the help I received and am very happy I've found National Debt Relief. I did't know what I was going to do with all my debt. After talking with NDR, I feel confident that I'll be able to get out of this pit I've put myself in. Thank you so much!
Reviewed April 27, 2018
National Debt Relief have been easy to talk to and very helpful from Day one. When you called with a question answer the phone immediately. Everything I needed to know was answered was easy to understand language. I’ve only been involved with National Debt Relief for a short time starting out close to $25,000 in debt and already 1/ start of my debt has been resolved with my creditors. Following their program stopped all the creditors from calling and reduce the amount of money I would had paid otherwise to resolve all of my debt. After just a few short months I ask myself why I didn’t do this sooner. I highly recommend National Debt Relief To both relieve your debt completely ultimately fix your credit in the long run and the peace of mind knowing you’re debt-free when you complete the program. Don’t wait another minute. Call them and just ask some questions and see what they have to offer. What do you have to lose.
Reviewed April 27, 2018
Matthew ** & Edwin ** were both very thorough, patient, & friendly. I feel that everything was explained clearly and in a positive and genuine manner. I will most certainly recommend this to anyone else I know with financial hardship such as mine.
Reviewed April 27, 2018
All the staff were very kind and helpful! They explained everything to me on how some of the program works and I was guided all the way through the program that I needed. I couldn’t be happier, with this program I can finally work on my debt and become debt free. I really recommend Freedom Debt Relief to anyone who are having debt issues.
Reviewed April 27, 2018
It takes a long time for NDR and credit companies to get in contact with each other and get things resolved. I wish the process was faster. Then my phone would stop ringing off the hook. But other than that, I am pretty satisfied with National Debt Relief.
Reviewed April 27, 2018
I'm new to the program, so I don't have much experience with the entire process. However, the agent I spoke with was very helpful and informative. He answered all of my questions and was pleasant to speak with. I look forward to working with the company.
Reviewed April 27, 2018
I made the decision to call and get info on program in the AM, by later evening, I was approved, enrolled and had a wealth of info on the program. Max was great in explaining everything, answering all questions, understanding my hesitations. No pressure, just supportive, patience. I would recommend this company to anyone who realizes they are in a situation like I was and cannot get out on their own. I also dealt with Ed on my Welcome call. Ed was very professional, making sure I understood everything about the program, and reminding me of all the ways to reach out to the support team.
Reviewed April 27, 2018
Each individual I have spoken with has been very helpful, Lord knows patient! I am hoping the rest of my experience is as good as I have received so far! Thank you! Everyone has been knowledgeable about every question & even with me interrupting what they are saying! Great teamwork with your company.
Reviewed April 27, 2018
I’ve been in the program for about 4 months and my first credit card had also been forgiven!! NDR saves me over $3000 and I couldn’t be happier. The people that have helped me are welcoming and a ser all my questions. Very helpful.
Reviewed April 27, 2018
Everyone is very helpful and pleasant. I hope to be on my way from being debt free, thanks to your organization. It has been a hard road for me, and I feel I am not being judged for my mistakes. I thank everyone for your help and kindness, but more important, your professionalism.
Reviewed April 27, 2018
My loan was cut in half and payments were set up to be done with next April. I am very happy. I feel relieved that I am moving forward. My bills were depressing me and National is helping me to smile again.
Reviewed April 27, 2018
National Debt Relief has blown me away in the best way possible. I'm impressed by their incredibly kind and professional staff and my debt has decreased dramatically. No, I am not getting paid for this review nor do I have any other motive than to be honest and help people who are in debt by putting my in my two cents. Try it. You won't regret it.
Reviewed April 27, 2018
I was referred to National Debt. I was searching for consolidation. I did not know whom to trust. Because if the recommendation, I went along with National Debt. I have never regretted that decision. Everything they said they will do they did.
Reviewed April 27, 2018
My husband and I were glad to have someone tell us every step of what will happen over the next few months to the end of 4 years. He and I are sometimes skeptical about online dealings. But Igor made it easy. Thank you so much.
Reviewed April 27, 2018
Everyone I have spoken to is so friendly and made everything feel easy and stress free. I’ve been so stressed about my debt for years and I finally feel comfortable. Thank you. I never feel rushed and they’ve made me comfortable asking questions.
Reviewed April 27, 2018
Very helpful when I inquired about the consolidation of 3 credit cards. I was paying out very large monthly payments and the balances were not going down. This payment which is the same every month will be of great help to me, as the only income I have is SS.
Reviewed April 27, 2018
They were so compassionate. They didn't make me feel like a failure, or worthless. They are working with me thru this extremely rough time in my life. I have four kids also. And they make sure that I am able to pay my bills and still pay enough to them so I can still be successful.
Reviewed April 27, 2018
Great customer service reps Nate and Shevon were amazing. We have just started this program after years and years of collection calls. They made the setup easy and very reasonable monthly payments. We would definitely recommend this company so far.
Reviewed April 27, 2018
The people on the other end of the phone line have been so amazing and real - real people. No judging, no condemning, no wagging of fingers. I am so grateful this service is available and that real help is out there. It was very difficult making this decision and the understanding and knowledge of staff has only confirmed this IS my best option to become debt free and on the road to becoming financially sound. THANK YOU!
Reviewed April 27, 2018
I have been with you for a little over six months and I am always being asked to increase the amount I agreed to pay. If I could pay more I would but I cannot. Also, I was not told upfront that you get paid in full before anyone does when a settlement is made no matter what is in account. That is all. Thanks.
Reviewed April 27, 2018
The gentlemen who helped me were great, they were very helpful and explained everything. They were very enthusiastic about helping and going over all information. Edward made the conversation less boring. Once again the two gentlemen that helped me were great.
Reviewed April 27, 2018
Both individuals who assisted me were friendly and professional (Reginald and Savon). Both made me feel comfortable with the process. I would recommend your services to others. Both were well trained. They made the process painless. Have a good day.
Reviewed April 27, 2018
Tranquility and patience, the reason is that he does his best to calm the worry. Patience to explain how it works and what the consequences are. For that reason, if I recommend it and the two people who were in communication to help me.
Reviewed April 27, 2018
National Debt Relief has been a big help to me as a divorced woman who had some stuff she had to deal with after a divorce. I needed help with my debt and I saw NDR's ratings. The young woman that I spoke with was great. She explained everything and everything went well. NDR met my needs and the cost was absolutely fine. They were empathetic and very caring, which was very nice. I could tell they're out to help and not just to make money on their end.
Reviewed April 27, 2018
There was a National Debt Relief poster in my office and because it was posted at my work, I figured I could trust them with my concerns about having too much out and not enough coming in. I did the enrollment process on the phone and it was easy. They asked me how much my debt was and I told them and then I asked questions about how they would pay my debt. And whenever I had questions, I could email them and they would get right back at me. They asked me if I could make a certain payment and I said no on the first payment because I was stretched out far enough. On the next payment, I was told to stretch it out again and I agreed provided that they gotta split that up. So, it worked. When the payments first started to come out, I worried about what was gonna happen. But after they started paying, it was okay. They also considered other bills. They have cleared out at least two of my debts and I'm happy right now.
Reviewed April 27, 2018
I was in a situation where I couldn’t afford my debt any longer, and after doing some research, National Debt Relief seemed to be reputable. I have three out of five accounts settled and I just settled my last two, so I’ll be done with the program in October. They said three to four years and I have been on the program a little over a year, so I’ve done pretty well. However, I wish they’d have some sort of thing when I make an agreement with one of the creditors where they put "agreement settled" versus whatever they have on my credit report. But I would recommend them overall.
Reviewed April 26, 2018
They explained things so simply it was easily understood. They took the time to answer our questions and were very friendly. We called the National Debt Relief number pretty late and Matthew stayed on the line with is until 9:30 p.m. which was amazing.
Reviewed April 26, 2018
When going over everything, the consultants I worked with were very pleasant, helpful, and thorough with every detail throughout the process. I would definitely recommend this service to anyone in need! I am Very pleased to work with National Debt Relief and get started on my road to being debt free.
Reviewed April 26, 2018
I have signed up for this program. So far they are helping me become debt free! Thanks. I will recommend this program for all who are having difficulty! Customer service is great, they do cover all your questions, very courteous.
Reviewed April 26, 2018
Very helpful and great customer service and explained everything very well. I would definitely recommend others to this program. It was simple to call and sign up. The process was quick to get me approved and I like how they walk you through all the agreements.
Reviewed April 26, 2018
Thank you so much for your patience with answering all of my questions and helping me to feel I am making the right decision with settling my debt. Both Geri and Christina were extremely friendly, cheerful and a great help. Looking forward to my debts being paid off.
Reviewed April 26, 2018
So far everyone has been really friendly and easy to work with. They’ve answered all of our current questions. Everything they've sent to us by email is really easy to read and easy understand. We look forward to being debt-free!
Reviewed April 26, 2018
I was to the point of desperation, not knowing how to get myself out of this mess. My sister saw a commercial about your program and told me that we should call and see what it was all about. I was very impressed with your program. The agent, Jonathan ** was very nice and very helpful, explaining everything to us. I am so relieved that finally there is light at the end of this tunnel. Thank you.
Reviewed April 26, 2018
The knowledge, the skill in the communication and the quality of the answers make me suggest that I am in very good hands. I have no doubt in recommending them. I am confident that the process will be carried out with total clarity and that all interested parties will have the appropriate treatment and a happy ending for all. Congratulations.
Reviewed April 26, 2018
So far National Debt Relief has been fantastic. They have answered all of my questions quickly and honestly. The process has been easy. Most of all save me a lot of time and headache because I don't have to deal with creditors any longer. I would recommend National Debt Relief to anyone who is in a financial crisis.
Reviewed April 26, 2018
National Debt Relief is changing my life on helping me to get all my debt resolved. I thank you for your support and dedication. I will recommend you guys to family and friends, I am really happy for your help. Thank you.
Reviewed April 26, 2018
Updated on 3/23/2019: National Debt Relief was very helpful and they explained the program to me. They are helping me settle with my debtors and the payment plan fit my needs. My negotiator was very patient and answered all my questions and when I called back, he answered right away. He was always there for my questions. Working with National Debt Relief has given me peace of mind knowing that I’m getting my credit debt paid off sooner.
Original Review: My experience with National Debt Relief has been very positive. Edgar ** guided me through the enrollment process and was so helpful in answering my questions about the company and the process of becoming debt free. I'm so happy that I am on the road to financial freedom.
Reviewed April 26, 2018
So far it has been a Great experience, your representatives were very helpful and great at explaining in great detail what you do, what I need to do, what I should expect, how to make sure I succeed. Looking forward to working with you until this problem has been resolved. Like I said so far it has been a very positive experience. Thank You.
Reviewed April 26, 2018
I am very satisfied with their work with my accounts. They have done a great job so far. My stress level on bills has actually went down. I should have done this along time ago. I recommend try National Debt Relief before bankruptcy.
Reviewed April 26, 2018
Michael and Christina were wonderful to work with. They made a very stressful and emotional situation feel easy. They were both very helpful, polite and understanding. I appreciated the follow up calls and emails. Thank you!
Reviewed April 26, 2018
My account was handled very well and my monthly expenses have been reduced. The settlements and payments have proceeded without any problems so far. My stress has been almost eliminated and I am satisfied with the progress. The fees were higher than I expected but now I have an end date.
Reviewed April 26, 2018
Nathan ** & Veronica were very helpful & reassuring. No hi-pressure tactics, explained every aspect of the process & gave me hope of getting out of debt w/o bankruptcy. Company also willing to work with payment schedules and provide a grace period for payment in case of an emergency.
Reviewed April 26, 2018
Very thorough explanation of program and the assistance they can provide. An extremely easy process and easy to understand. This is a huge relief for me and my financial situation after being laid off of my job. The representatives I spoke with were very friendly and understanding and provided me with detailed information and explanations to my questions. I’m very appreciative of their help in the whole process.
Reviewed April 26, 2018
Everyone was very knowledgeable and helpful. Lisa and Edward are the two that I dealt with. They were able to answer all my questions and were supportive as this is a hard pill to swallow. I appreciate the kindness shown towards me. Thank you.
Reviewed April 26, 2018
Have had totally positive experience with National Debt Relief. All representatives I have had dealings with have been knowledgeable about all proceedings. Have much greater people say cell of mind since beginning this process. I, personally, would not have been able to deal with creditors to achieve the same result.
Reviewed April 26, 2018
All of my concerns and insecurities were quickly put to rest by Marc ** and Monica ** when starting this program. Hope the rest of my experience with National Debt Relief is as smooth, professional, pain free as it has been on the phone so far.
Reviewed April 26, 2018
I recently contacted The Success Team of National Debt Relief in reference to a debt summons I received yesterday 4/25/2018. I spoke to Rosemary **, This agent went the extra mile to explain in detail the steps and process that the company was going to take to resolve this summons. She took the time to listen, guide, and reassured me that the Co. will work with me and gave me a time frame wen to expect a call from the legal aid. Rosemary responded with professionalism, compassion and a great bedside manners. Need more trained employees like her. Thank you Rosemary, for putting my mind at ease.
Reviewed April 26, 2018
Steven was great, extremely professional and made the process easy to understand. I am glad you guys have my back. I really don't have much else to say other than thank you and I am looking forward to resolving my debt.
Reviewed April 26, 2018
It was so easy working with your staff. They are very well versed in what they do. Even though the phone process was long everything was covered and I was very happy with the outcome. I would definitely recommend your company.
Reviewed April 26, 2018
I really hope this works out as explained, I believe the program was explained very well. I am pleased how little pain is involved but respect the honesty and quality of your staff members. If your program works as well as I am hoping I would recommend you to friends. Thank you very much.
Reviewed April 26, 2018
I found the experience in dealing with National Debt Relief to be a pleasant one. Everything was explained to me in detail and I was able to ask questions and get direct informative answers. Everyone I spoke with was friendly, patient and kind, as well as very knowledgeable about the program and its contents.
Reviewed April 26, 2018
I was very apprehensive in calling for help with my debt but speaking with Gary the representative in talking with him help me to understand and made me feel wonderful of my decision. It was quick and painless. I'm well inform of what to expect. Finishing the call and verifying my information put my mind at ease. Thank you.
Reviewed April 26, 2018
Thanks to Ray for all your help. The program was well explained. I really appreciate the opportunity to pay my debt off in less time. This is really an answer to a prayer. Thanks again to Ray and National Debt Relief!! If I ever have the opportunity to refer NDR to a friend I would surely do so.
Reviewed April 26, 2018
Very smooth process! Customer service walked me though the process when settled and gave me advice. I will be debt free soon. This is a great help to me and my family, I would recommend this program to family and friends.
Updated 05/17/18: I started with 7 creditors and 5 months into program two are paid. I have only 5 more to be debt free. I am happy with my experience so far and surprised how easy this process has been. I would recommend this program to family or friends.
Reviewed April 26, 2018
I am satisfied thus far. A lot of emails/calls in the starting stages but that is understandable. Your company has the best reviews online and after getting a collections letter from an agency that barely had 1/5 stars anywhere I looked I feel more confident with the level of service you will be able to provide.
Reviewed April 26, 2018
We appreciated the professionalism that the staff showed us during this stressful time. They were very articulate and helpful. They explained everything in great detail. So far it’s been a nice experience. I’m looking forward to working with them to get to a financial free time.
Reviewed April 26, 2018
I am very pleased with the efficiency of your debt reduction team. I just received notice that one of my creditor's as settled with your team. Thank you, thank you for being there to help me. Only one more to go!!
Reviewed April 26, 2018
Both Adrian Morris and the Welcome Call Team were very helpful in helping me to understand all of the details of the program. While this is very scary for me, they were very reassuring. I'm very excited about getting rid of becoming debt free.
Reviewed April 26, 2018
More decisions they offer to you so you become Debt free. You even get a phone call from representatives talking to you about how your account is doing good and what they have to offer for your new payment option that will let you keep a couple of lunch money options. That's great. I want to say thank you National Debt Relief.
Reviewed April 26, 2018
I'm happy to have people from National Debt Relief to be concerned about getting me out of my Credit Card Debt. I will never get in this kind of debt again. Without these generous people helping me in my time of need, I would surely be in a world of trouble.
Reviewed April 26, 2018
Very happy with the way you have handled my debts. Keep up the good work. Would recommend you to others. I am satisfied with the way you have paid off some of my debts. I can't wait for all of them to be paid off. Thank you for all you have done.
Reviewed April 26, 2018
The person in charge of setting me up with this program (Eric **) was fantastic in letting me know everything I needed to know. He answered all my questions even if they were repetitive until I completely understood. I am looking forward to the end of the tunnel.
Reviewed April 26, 2018
They were very professional, explained in detail and answered all my questions to my utmost satisfactory. This was a very hard decision to make. I have always prided myself in my great credit rating so going without a job and having to rely on living on credit cards is the worst possible solution. However it was necessary. The team of professional people I spoke with really helped me to make this decision. Thank you and I hope it all goes as expected and my credit rating will be back up in three years.
Reviewed April 26, 2018
The application was clear and the representative was clear, warm, as well as professional. Quite a good experience. I will have to go through the process before recommending to a friend, however. I was most happy with the fact that I was still in control of my financial destiny, but with professional boundaries.
Reviewed April 26, 2018
Very pleasant to work with, explained all items very well. Help with my questions and made sure I was informed of all the things I needed to do. Helpful suggestions, gave me peace of mind of how things would work out.
Reviewed April 26, 2018
All my questions were answered and all my concerns were made to feel important. Casey was very patient and listened to everything I said and explained things as often as I needed them explained. The welcome phone call was nice because it reiterated what I had already heard.
Reviewed April 26, 2018
I just started with National Debt Relief and so far everyone has answer every question I had and I know it will take time to get me back on my feet but I trust them on this big decision form me. Thank you so much!!!
Reviewed April 26, 2018
Would recommend to others. Thanks, for courtesy and guidance. I found process to be explained very well and patience was used with my many questions. The follow up e-mails were prompt and good directions and full explanations were provided.
Reviewed April 26, 2018
The National Debt Relief is a great company which resolves any debt. This my first experience with them. It seems good for me because I am tired of the credit card debt. Their agreement is so smooth also the monthly payment is low. I will recommended this company to any friend who suffer with the credit card debt. Thanks. See you soon.
Reviewed April 26, 2018
I have been quite pleased working with NDR thus far. Two of my Four accounts have been resolved in under a year, which was honestly unexpected. Customer service has been really great too. Any questions I have had, they answer very quickly and accurately. Excited to wrap up the rest of my accounts!
Reviewed April 26, 2018
I have joined National Debt Relief like 6 month now, and 2 debts are solve. It's to soon to say I’m almost there. But so far I have save $1000.00 and hopefully they so, and I know with with program I will be able to be debt free the way things going.
Reviewed April 26, 2018
You gave me the opportunity to take control of my debt. I am very pleased with my experience and would recommend National Debt to anyone who needed help. Now I am in control of my debt as well as my life. Thank you.
Reviewed April 26, 2018
My experience was pleasant and both agents were proficient and clearly explained the process and the terms of the agreement. It truly was a pleasure speaking to both of them. I will most definitely recommend you to friends. I can see now why you are rated the top firm in debt consolidation because your agents are professional and most importantly friendly.
Reviewed April 26, 2018
I cannot express how great the whole process was. The two persons that I spoke with were very knowledgeable throughout the process and very friendly. I received outstanding customer service. I am very happy I decided to call National Debt Relief.
Reviewed April 26, 2018
I am impressed by the results of the negotiations on my behalf by National Debt Relief with the various CC companies. I have also noticed that the process is advancing in line with what was promised to me by National Debt Relief.
Reviewed April 26, 2018
The people we talked with were very professional and thorough. The program and all aspects were explained and we were guided through the sign up process. We are very happy with our experience and are very much looking forward being out of debt very soon.
Reviewed April 26, 2018
I worked with George ** and the process was so pleasant. It wasn't something I was expecting or proud to do but George was so nice to work with and the process took less than a week start to finish. It's a relief off my back and feel like I can start crawling out from under debt now.
Reviewed April 26, 2018
I was way over my head in debt and was experiencing severe anxiety and depression. I looked for some debt consolidation companies and found that y'all had a very good rating. I see why. You are able to settle my debts for a fraction of what I owe and makes me much more at ease.
Reviewed April 26, 2018
I would definitely recommend someone who is in the same situation than I am, based on the willingness of the people to help. They went over everything, their presentation is very clear, their kindness, calm, and patience are unbelievable. I was very impressed with the way they conduct themselves during our conversation. I felt like I was part of the team. It gave me the impression that they are having fun with what they are doing as professionals, and make me think that maybe it is a good thing working for National Debt Relief.
Reviewed April 26, 2018
National Debt Relief have been great at working to relieve me of my debt. It has been an easy process and I would recommend anyone who is struggling with credit debt to give them a call. I am almost out of debt now thanks to them.
Reviewed April 26, 2018
After a year with them, a few of my cards have been taken care of and a few left. Pros: a great customer, helpful, low payment options. Cons: your credit score will hit rock bottom if you solve with NDR. I have heard there are other services that don’t make your credit score hit to the bottom and don't make your bills go to collections. Kinda regret about it.
Reviewed April 26, 2018
Every time I have had to call customer service or deal with any of the responders with your company I have had nothing but great people. Wonderful attitudes never a sour tone. I have never been talked down to or felt belittled when dealing with your reps. Thanks for great customer service. Rare these days and very much appreciated. The best part is you have so far done everything you told me you would to help me resolve my problems.
Reviewed April 26, 2018
They were very informative and friendly. They made us feel like they have known us for a long time! Very courteous and very punctual with their return calls. Anthony was very friendly and gave us all the information we requested. He answered all of our questions and told us some good advice about debt.
Reviewed April 26, 2018
I want to thank you all for the help you have given me. This has been a very difficult decision and I thank you all for helping me to get through this process. The representatives that helped me with my case were very helpful and knowledgeable. When I was done speaking with them I understood what to expect and the additional help that is available to me if I should need it. Thank you!!!
Reviewed April 26, 2018
My wife and I started a business then we ran up a bunch of stuff on credit cards and basically couldn’t afford to pay them off. I talked to a bunch of different providers and National Debt Relief came up with the best rate. The process went smooth and easy. The rep who dealt with me from the start was very helpful, very good, and came up with a price real quick. I was paying $1,900 a month on different credit card payments and she dropped my payment almost a third. Now I'm only paying $690 a month. I'm very happy with the service. It's definitely worth it.
Reviewed April 26, 2018
National Debt Relief's enrollment process was easy, and we got a good payment plan. I looked at the reviews and NDR seemed good. The cost was fair, and I had a fine interaction with the negotiator. They took my information on what I was trying to accomplish, what the payments would be, and how it would work, and they explained it clearly. I know they got to build up some funds before they can start negotiating and it took a while for them to get going on it, but once they got going, it's been doing good. I've been with them for a year and a half now and they've settled almost half of my debts. So, I'm happy with what they have done, so far. I'd recommend them.
Reviewed April 25, 2018
Rikyela is great. She followed through with getting my new autopay account checking number processed! She took the info and followed up after three days. She’s a five star employee and so is the rest of your team. Not to mention you just settled another account for me.
Reviewed April 25, 2018
In the beginning after signing up for the program I didn't hear anything for awhile. Was worried--but then a representative contacted me and I have been well informed with what is happening with my accounts. VERY pleased with my choice to use this company. Thank you!!!
Reviewed April 25, 2018
Both Shelly and Jamie were very knowledgeable and super nice to work with. They took me through the process quickly and painlessly. Never knew I could feel so good. The weight has been lifted off my shoulders. I would highly recommend this company to my friends and family.
Reviewed April 25, 2018
So far I am very pleased with the process. Everyone has been very helpful. I don't know how the rest of the process will go yet, so at this point I have only done the welcome packet and I don't have anything but positive thoughts.
Reviewed April 25, 2018
They did a good job keeping it simple and easy to understand. Being in debt is a stressful experiences and NDR has help relieved that. This is the first time in my life, where I've been in a position to not keep up on my bills and it's nice to know there is a company that will help during this time.
Reviewed April 25, 2018
I am personally satisfied with the professionalism my case has been treated. I was well informed with all the features and strategies of this program; including pros and cons clearly stated. The help by the specialists have been top-notch and everything has been explained quite clearly. My matters have been handled in a timely fashion. Documentation is informative, clear and concise. The way the debt specialists have dealt with my financial issues has been trusty and genuine. I feel satisfied and ready to take this critical step in getting my finance matters back on track.
Reviewed April 25, 2018
I am happy for the service I have gotten from NDR since Nov. 2017. Everything was explained well to me and I was given the customer service number to call in case I had questions. When I do call the people are very knowledgeable and helpful. This service has taken a big burden off my mind. I appreciate the follow up calls from NDR and the extra information I have been given.
Reviewed April 25, 2018
I'm satisfied with the service I have received so far. The customer service is excellent, always friendly and knowledgeable to answer my questions. Most of my debt has been settled already which gives me a light in the end of the tunnel. The reason why I don't rate NDR as a 5 is because their fee to settle the debt is 23% (at least for my contract with them) which is extremely high.
Reviewed April 25, 2018
My experience with National Debt Relief has been very good. Everyone has been very knowledgeable and helpful and very efficient. I would recommend National Debt Relief to anyone who needs their assistance. I want to say thank you to everyone who helped me! Thank you very much!
Reviewed April 25, 2018
They worked quickly and efficiently in obtaining agreements to settle my debts. The only slow down was my fault for not keeping them updated when I moved. Once I updated my contact information, my last debt was able to have an agreement settled within a few days.
Reviewed April 25, 2018
Going to National Debt Relief, was the best move I have made. From Gilbert who collected all of my data, to the welcoming committee, I am very grateful, for their professional advice and sensitivity, to my embarrassing predicament. I would highly recommend National Debt Relief, for anyone who finds themselves in a financial bind.
Reviewed April 25, 2018
Two and a half months and they settled a debt already!!! Two more to go. And the best part in all this is I'm learning to spend only what I have. Freedom is on its way! They answer all your questions and are available 24/7. Never a wait hanging on the phone. Feeling swallowed up in debt give them a call.
Reviewed April 25, 2018
Everyone that I spoke with did an awesome job in explaining things & answering all of my questions. I feel really good about my decision to let NDR handle my account. I look forward to completing the program & getting back to financial freedom. I want to send a special shoutout to Dylan & Mona for getting me on my way to becoming debt free! GOD IS GOOD... ALL THE TIME!!!
Reviewed April 25, 2018
My experience has been good so far. The people I have talked with were friendly and professional. Everything was explained in detail and I was thoroughly informed about what would be done and what to expect. I am pleased with the service so far.
Reviewed April 25, 2018
I was so surprised to get a phone call that one of my debts had been settled. It has only been two months! National Debt is so easy to work with. They keep me informed of a change and call me with updates and reviews. I can call them about something I don't understand and they take the time to explain it to me. National Debt is very kind, courteous, and helpful. I feel they are the #1 debt company out there. They really care and want to help.
Reviewed April 25, 2018
Very informative and helpful. Although the program will impact my credit score for a bit; I feel it's the best way to go; rather than completely falling behind in payments. A lot of stress was relieved when NDR gave me a number for my creditors to call; now I don't have to be bothered anymore. Hoping to be free of credit card debt in 36 months.
Reviewed April 25, 2018
Everyone I spoke with was very kind, understanding and informative. I did not have any further questions or concerns after speaking with the associates. Your customer service has been outstanding. I’m looking forward to becoming debt free. Thanks to you guys!
Reviewed April 25, 2018
Very knowledgeable people, although an unpalatable situation nonetheless, I feel I have a great team in my corner! Looking forward to learning from this experience and recommending this company to anyone trapped in a credit based financial bind. The road may not be easy but it's certainly doable with the help of the right people.
Reviewed April 25, 2018
We are so pleased with National Debt to help us resolve accumulated debt over a period of time and helping us to be debt free. To hear the counselors explain the process and making sure you understand is knowing National Debt Relief is really there with you through the whole entire process.
Reviewed April 25, 2018
The advocates I worked with were very nice and made sure I completely understood how the program works, what all of my options were plus the outcome of each option and also explained what I was signing for. They were very knowledgeable and professional.
Reviewed April 25, 2018
Paul answered all my questions. He even spoke to my wife who was against consolidation 100%. He managed to calm her down where I could not. I understood everything we talked about. I’m allowed to talk to him anytime and have professionals look after me. Thank you, Paul!!
Reviewed April 25, 2018
I like the fact that you can just approve a settlement via email response. You don't get hassled with a bunch of calls. I don't get any more calls from creditors and my credit score is climbing! If you want to pay more toward your debt settlements it's as easy as going online and paying a bill. I highly recommend National Debt Relief! Without them I would have had to claim bankruptcy!
Reviewed April 25, 2018
My experience was professional, thorough and all my questions and apprehensions were answered and dealt with. Michael ** was very informative and stepped me through the process very easily. Thank you for giving me a option to get my financial life back in order.
Reviewed April 25, 2018
Very nice and tell you everything you need to know, they call you when they tell very professional on the phone. I would give them a high rate. If you don't understand they will go back over the thing and explain it in a way that you can,
Reviewed April 25, 2018
When I started with this company for about the first year it was good then I suffered major medical and financial setbacks and could not keep up with 2 payments a month so they dropped me with no notice also they dropped 2 of my accounts after I explained in detail how bad my financial hardship was. I am back using them but they raised my monthly payment by 100 when half of my debt was gone but I am trying to keep up with the payments to them. They constantly bother you with automated callls while at work.
Reviewed April 25, 2018
Have received settlement offers from three creditors already. Brings a sense of relief to have those accounts settled. I would definitely recommend, and HAVE recommended them to a friend who is also being helped. National Debt Relief is definitely recommended!
Reviewed April 25, 2018
I have only been a customer to National Debt Relief for a short period of time. The staff is always fast and friendly when you call there they can accurately answer your questions. I would recommend them to anybody. Thanks for helping me with my debts and relieving a lot of stress.
Reviewed April 25, 2018
I feel like I can trust this company to take care of my needs. I had a pleasant experience with Sean ** and Ronald **. They were able to explain the program and answer all of my questions. I plan to have a better future with this debt relief program.
Reviewed April 25, 2018
Throughout the signup process things were thoroughly explained and representatives were kind and helpful. It was very easy to sign and submit all the documents online as I spoke to the representative. All questions were answered and I was never left confused.
Reviewed April 25, 2018
My experience has been ok. They did tell me they would call me back on Tuesday evening at 8:45pm and no one called. They kept calling me while I was working. Don't they put that stuff in the notes to not call during certain hours. This was for my welcome call. The first Rep, Ty was nice and informative.
Reviewed April 25, 2018
We processed our first settlement offer today. It was quick and easy and we were very happy with the results. We were contacted by phone and email and when we called back to go over the settlement the gentleman who spoke with us was very thorough in explaining what was happening.
Reviewed April 25, 2018
My experience with National Debt Relief has been nothing short of exceptional! They were very prompt and thorough helping me start the process and made sure I knew exactly what would happen and what to do going forward. I have had a debt resolved and it was a better result that expected. I would definitely recommend that anyone struggling reach out to National Debt Relief.
Reviewed April 25, 2018
NDR is living up to my expectations! They have already negotiated and closed 2 of my creditor accounts! I've been living with a great deal of stress. Today I received a call from a young lady who was very professional. We resolved some issues and we're moving ahead. Thank you!
Reviewed April 25, 2018
National Debt Relief Service is #1!!! Very great customer service from Mr. Joel ** and Ms. Sherylin **. They really help me understand the program. And I would recommend everyone for this Service. Thank you both and National Debt Relief Service! Great Job!
Reviewed April 25, 2018
NDR have been truly grateful of what they are accomplishing for me. They are saving me a lot of money down the line. It's been relief after relief. If you are reviewing this take my word for it. Make that call. You won't regret it. National Debt Relief is truly the best.
Reviewed April 25, 2018
I’m so happy that National Debt Relief is helping me be debt free. I just wish that national debt relief could be more faster on working with the creditors, I’m definitely would recommend to any friend or relative who is having financial problems.
Reviewed April 25, 2018
There is a lot to absorb. Also could not download pdf files. Marcus and Jamie were helpful. Would have appreciated more help on the forms. We'll see in the future how easy or difficult this will become. That is pretty much all I have to say.
Reviewed April 25, 2018
So far I am extremely pleased with the first 3 negotiated settlement amounts of debt on my accounts. The only suggestion I would make is to lower the portion that NDR gets after settling. I didn’t seem to know that it was going to be $250-$300 each time. Thank you!
Reviewed April 25, 2018
Both Tiara and Nicole were kind, professional, and patient with all of my questions and concerns. I am so grateful to them and to National Debt Relief for their assistance. I have felt so much shame around my debt, but the professionalism and kindness of these representatives made me feel like I could finally take a deep breath.
Reviewed April 25, 2018
Exellent Service! The entire team (Jason ** and Nicole **) was a dream come true and a huge relief to me and my family. I had no idea what I was going to do and was drowning in debt. Thank you, thank you for everything.
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