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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 182 Reviews 35835 - 36035
    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2018

    At first I was very skeptical about enrolling, even about calling, I thought that I was going to hear a bunch of gibberish about things that I did not understand and the agent was going to be pushy. But I was wrong. I talked to Mr Carlos D** ore who turned out to be a very professional and easy to talk to agent for the National Debt Relief program. He made everything understandable, he took his time to answer all my questions. He was very patient. Thank you national debt relief for this opportunity to get my life back on track.

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    Customer ServiceStaffProcess

    Reviewed May 1, 2018

    Very helpful, consistent, energetic customer service provided by most Mr **. I am grateful that I can sleep well again. God Bless to all concern. And hopefully you continue helping more people and ease the mind of all. I am satisfied with the program.

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    Verified purchase

    Reviewed May 1, 2018

    Because of my high credit balances and monthly payments being made it seems very tight. They do work very hard to get best payment schedules for me. It will take longer than I thought to be completed but life at home has been better seeing debt go away.

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    StaffTransparency

    Reviewed May 1, 2018

    Very happy with how I was treated when setting up my plan. There was no judgment and everything was explained perfectly. Ramzy ** provided excellent service.

    All conditions of the plan were clearly explained. Documents came immediately and the electronic signature made it easy.

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    Verified purchase
    Staff

    Reviewed May 1, 2018

    I was very happy with help National Debt Relief gave me. They were kind, considerate, and very knowledgeable to any questions that I may have had. They were very easy to work with and wanted nothing but the best for me.

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    Customer ServiceStaff

    Reviewed May 1, 2018

    When I spoke with a agent regarding my debt he was forward with me and told me everything I needed to know. I asked questions and he answered them truthfully. When I had to put my account on hold due to maternity leave and no income coming in I was able to do that with no problem. The only issue I have is the individuals who respond to the additional questions I have regarding things I see on and off my account. One of my credit card companies that NDR is handling sent me a email saying my account will be charged off. When I sent the same email to NDR they gave me a generic answer as well as there are additional settlement amounts on my account and no correspondence has been made but still evolving. I asked about that and got a generic answer once again. So since being enrolled since November with a 2 month break I have gotten 1 of my debts resolved out of 4.

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    StaffProcess

    Reviewed May 1, 2018

    Everyone has been very helpful. Ryan ** has guided me from A to Z with every question and concern. He made me feel like I was making the best decision to solve my debt. I'm looking forward to resolving this debt. I'm so appreciative for this program.

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    PriceTransparency

    Reviewed May 1, 2018

    I am very happy with National Debt Relief. They keep me up to date on all settlements. In a little more than a year they had settled all my credit cards. I will be paying for a few years but this would have taken and cost me a lot more to do this myself.

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    Verified purchase
    Staff

    Reviewed May 1, 2018

    I've just started my journey, so far everyone has been really friendly and helpful. Looking forward to getting my issues resolved. I came aboard before I got in trouble. I had good credit and paid all my bills on time... Just really needed to have one payment as I'm disabled.

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    StaffTransparency

    Reviewed May 1, 2018

    I was hesitant at first because I really wanted to pay my debt down on my own. But after talking to the representative, who was very understanding and down-to-earth, it was clear I would never make any real progress. No matter how disciplined I was the amount of debt was going to keep pushing me under. I desperately needed help and they were there and took care of everything!

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    Customer ServiceStaff

    Reviewed May 1, 2018

    I am highly appreciative of the great customer service provided by all personnel I spoke to over the phone. The first customer service representative I talked to was Brandy. She was so friendly and thorough and she assured me everything would work out. I am hopeful that this is the best plan for me and all representatives have made me feel like this is.

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    Verified purchase
    Staff

    Reviewed May 1, 2018

    They have been super helpful. I knew my credit had to go down while settling these debts but they are doing it for a fraction. Will recommend to anyone who like me tried other methods that didn’t work. I can finally see myself getting out of debt. Thanks to their help.

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    PriceStaff

    Reviewed May 1, 2018

    I am very pleased with the professional service from National Debt Relief. The customer reps are very knowledgeable and nonjudgmental. They are also very friendly and shows understanding of my situation. I highly recommend National Debt Relief to anyone who has high interest debts. They will really work with you to find solutions to your debt problems.

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    PriceProcessTransparency

    Reviewed May 1, 2018

    Am so thankful for Casey and David’s help through this process! I was offered clarity and understanding, allowing me to begin my journey to zero debt. National Debt Relief saved me thousands of dollars in interest and countless monthly payments.

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    ProcessTransparency

    Reviewed May 1, 2018

    The enrollment period was explained thoroughly and with professionalism. Both Lance and Ken did a fabulous job in answering my questions and helping me through the process. I appreciate the honesty related to the challenges that will occur, as well as the positive energy conveyed regarding the debt free outcome.

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    My agent that called me was very helpful and explained in detail what happen be and how or if I can handle it. Thumbs up to National Debt Relief!!! I would and will recommend to family and friends. Thanks again to my agent.

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    Verified purchase
    Process

    Reviewed May 1, 2018

    When I called NDR on 4.29.18. I had the pleasure to speak with Carlos. I was initially apprehensive about the program. Even though I'm currently way over my head in debt I have never been late on a payment. Carlos, helped me relax and understand the program. I appreciated his kindness without judgement. Thank you.

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    Verified purchase

    Reviewed May 1, 2018

    Taking too long. I had offers myself and National Debt Relief did nothing about the offers. I could have settled some of my accounts myself if I know how they worked so slow. I wish I never hired this company to handle what I could have done myself.

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    Customer ServiceTransparency

    Reviewed May 1, 2018

    I've experienced only positive results since the very beginning. My questions have been explained to me clearly, with excellent customer service. The information that has been sent to me, both email and postal delivery, has been very helpful. I never felt ashamed, rather empowered.

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    Verified purchase
    Customer Service

    Reviewed May 1, 2018

    National Debt Relief has been very helpful in explaining ways for me to reduce my credit card debt. The process of enrolling was made easy and people in customer service are willing to answer any questions. I am looking forward to being in a place where debt is not an issue.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2018

    This was a very great experience so far. I am hoping that this process will continue to be seamless! The customer service counselors were fantastic. Non-judgmental! This could make such a difference for our financial future! I'm anxious to see how the creditors will respond to our requests!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 1, 2018

    I called and asked about the program and the two customer service reps we spoke to was phenomenal and answered all our questions. We also got enrolled in the program. We did our welcome call and both associates walked us through everything and read over the whole packet with us.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 1, 2018

    Updated on 02/28/2019: I was caught between a rock and a hard place. I used NDR before but I didn’t use them for two months because my wife passed away and I couldn’t afford to make the payments. After I got things resolved and help from my daughter to take care of my wife’s remains, I went back to NDR and the process was very smooth.

    It was the same guy that I used. He was excellent and highly-rated. He was very sympathetic with my situation and was more than willing to work a deal. If I had a question or a concern, someone got back to me almost immediately. They were very responsive and very quick to address my issues. They stayed in touch and I kept getting emails from them with ideas. They did an evaluation on my expenses as well as my debts versus my expenses, and they did an extensive questionnaire in that regard. NDR has an excellent rating for a reason and I just confirmed that when I used them. I’m still using them and they’ve been very good.

    Original Review: National Debt Relief was an answer for our financial situation. Their representatives, particularly Andrew ** was very professional and explained the program that we could understand. I had a computer glitch and they were very patient in processing the documentation. Would highly recommend them.

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    Verified purchase
    Staff

    Reviewed May 1, 2018

    Very helping and understanding. Was patient on my behalf, took time to understand my situations and was willing to work on my problems. I would definitely recommend to anyone I know that is in same situation as I am or hardship.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2018

    I felt like the representatives were very understanding and knowledgeable. They helped me to handle a situation that was very difficult for me. My main representative Matthew responded immediately to my emails and phone calls. They were able to answer all of my questions and take care of all of my issues promptly.

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    Verified purchase
    Staff

    Reviewed May 1, 2018

    I would highly recommend working with this company. Fast, efficient, and gave me peace of mind. I was able to save nearly $400 a month and be able to be free from credit card debt. The people were amazing to work with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2018

    I wasn't able to keep up with the minimum stuff and I did not want to just have to pay with minimum. I did some research and read about National Debt Relief a couple of different times, heard about them from somebody and so I decided to go with them. Enrolling was super easy. I made that work and made a phone call. They were very helpful and it was great. So as far as improvements go, everything’s fine with me. They keep me updated then call me when anything happens.

    I felt comfortable working with them they didn’t judge me.

    They worked with me with the payment plan and what I was able to do as far as what they needed to set it up. When we had it set up where I do it twice a month for the full thing instead of it just being one big thing at one time. I’m about six months into the process and I’ve already gotten three things taken care of. It didn’t take long at all. I told a friend to talk to National Debt Relief and she’s actually using them now. You don’t have to give them everything. That helps.

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    StaffTransparency

    Reviewed April 30, 2018

    My experience with Daniel and Vanessa was excellent. Both of them explained everything perfectly. They even answered my question without me even asking. They both have given me very good news that I haven't had for a long time. THANK YOU!

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    Customer ServicePriceStaffTransparency

    Reviewed April 30, 2018

    Everything was explained very briefly in detail twice, both representative were very professional and willing to answer all my questions, I ended the call with satisfaction. I just started the process but feel like everything will go smoothly very reasonable and affordable payment.

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    Verified purchase
    Staff

    Reviewed April 30, 2018

    National Debt Relief makes the whole experience of debt a lot less stressful... Very understanding and not judgemental at all. I would recommend them to anyone I know who is struggling with their debt. I can't thank them enough for their service.

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    Verified purchase
    Customer Service

    Reviewed April 30, 2018

    The experience was great and everything was explained so well that I didn't have any questions by the end of the contract signing or the welcome call. This has been such a relief of stress off me that I'm finally taking steps in the right direction with the appropriate help to guide me.

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    StaffProcessTransparency

    Reviewed April 30, 2018

    I had a very good experience enrolling in the program. Everything was explained to me, and the paperwork was not overwhelming. My representative was very patient with all of my questions. She explained everything in ways I would understand. Also, I loved how I did not feel stigmatized because I needed help and did not want to go down the road of bankruptcy. Things happen, and, sometimes, they're not your fault. I liked how my representative found ways to congratulate me on things. All in all, I had a very good experience. Definitely would recommend.

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    Verified purchase

    Reviewed April 30, 2018

    Amazing. Would have been so lost and in such a bad place without National Debt Relief. Before using I felt like I was drowning and National Debt Relief has made everything so wonderful. One of the creditors tried suing me and National Debt Relief handled everything! Thank you!

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    Verified purchase

    Reviewed April 30, 2018

    I am very satisfied!!! I have only been with National Debt Relief for two months and one out of my four debts have been resolved. It feels good in the direction that National Debt Relief is resolving my debt and I am feeling less stressed. Thank you National Debt Relief!!!

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    Verified purchase
    Staff

    Reviewed April 30, 2018

    Everyone was so great in understanding my situation and wanting to help, I appreciate the time you guys took to find the right option for my situation, you can tell they care about helping the customers rather than just getting new customers. Thank you.

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    Verified purchase
    Customer ServiceProcess

    Reviewed April 30, 2018

    I would recommend this service to a friend. It’s very helpful and the process is easy to understand. I also like that there is legal assistance if needed and phone numbers given for all possible scenarios. Thank you very much.

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    Verified purchase

    Reviewed April 30, 2018

    Having money problems is one of the worst life experiences I’ve ever had. Deciding you need help is tough. After my wife lost her job, I realized, we have no choice. One paycheck couldn’t keep us above water. I look on the internet and National Debt Relief was rated number one. I called. And so far, so good.

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    Verified purchase
    Staff

    Reviewed April 30, 2018

    They are a huge help to me, relieving stress and making headway with my finances. I am very happy with their help and expertise. I still have some work to do to get them all the information they need, but it's all going well and I am happy.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    Maryann ** was the first person I spoke to. She took time to explain everything to me, answer my questions, and relieved my anxiety. I was pleasantly surprised at how thoroughly NDR works with my creditors and relieves me of trying to deal with them. I had already called the largest creditors twice and they were not willing to work with me. I didn't see how I could ever get ahead. Now, I can see a resolution is possible, I'm sorry, I forget the second person I spoke to about setting up my client portal, but she was very helpful as well, and reviewed everything I needed to move forward. Thank you so much for helping the "little guy" with solutions. I would definitely recommend NDR to others.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2018

    The person I have spoke to; he was very patient until we come up with smooth solution to my problem. Thank you National Debt Relief Personnel. Although I still have few document to signed up. I will call you back at no time.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 30, 2018

    The National Debt Relief representatives (Gary ** and Veronica **) provided great service as they guided me through the process. They explained things clearly and have given my wife and I financial peace of mind, which is important at our age. Thanks!

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    Verified purchase
    Staff

    Reviewed April 30, 2018

    The associate that I dealt with was very helpful, polite, and friendly! It was a very good experience. I would highly recommend this company! They are very responsive to customer inquiries and very willing to help! Thank you very much.

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    Verified purchase
    StaffProcess

    Reviewed April 30, 2018

    We worked with an agent from NDR to help us get our consumer debt under control. They were upfront about the entire process. How they negotiate payments, the length of the program, the impact to our credit, and how using NDR can help us get ourselves in a better place.

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    Verified purchase
    StaffProcess

    Reviewed April 30, 2018

    Everyone treated me with respect and answered my questions. I just need the hard copies to sign any other documents and fax them in. I am not able to download the pdf files. So far I am very pleased and can't wait to see actual results of this program before giving my final approval. I am a little concerned about my vehicle as to what is going to happen and if my monthly payments will go up. I can't afford any more money and I don't want bankrupt to become my only way out. I have had a hard life and it seems I always get stuck over financial issues.

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    Process

    Reviewed April 30, 2018

    They help you feel confident in being debt free! And comfortable while in the process. Very nice to know that you can feel safe and secure during the process knowing that they have your back and they make sure you get debt free!

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    StaffProcessTransparency

    Reviewed April 30, 2018

    Sara and the Client Service team were very professional and took the time to explain the program and assist me to make the right choices. Looking forward to becoming debt free in 36 months. The process and enrollment was easier than I imagined.

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    Staff

    Reviewed April 30, 2018

    I'm very impressed with the professional, courteous help and immediate service available! I've tried for three years to get a handle on debt payment and have made no progress. I now have a goal and an plan. I'm very excited to see light at the end of this debt tunnel!

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    Staff

    Reviewed April 30, 2018

    Account settled as stated, thank you!! Keep them coming! Just follow the instructions! They take the stress out of your life. Someone is always there to handle your questions. They know what you are going through! Better than bankruptcy!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2018

    Super easy to sign up and get the process started. The customer service rep was efficient and friendly, and answered any questions that I had. I'm excited to be debt free in just a short amount of time! I would highly recommend this company.

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    Process

    Reviewed April 30, 2018

    Well knowledge on the program and answered all questions. Felt no judgement in declaring my financial failure from. Excited to begin the process knowing that someone will be there to help me through anything that I may need. Will recommend to anyone that is struggling like myself.

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    Staff

    Reviewed April 30, 2018

    Everyone I have talked to was extremely helpful and informative! Everything was given to me straightforward and it was an easy setup and not a long drawn out process of getting this started. Thanks for all of your help getting me started on this journey!

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    Process

    Reviewed April 30, 2018

    I always feel informed throughout the process and both men who helped me start this process we're very kind. All questions I've had were answered and I know that any questions I have later will be answered as well. I have no regrets in choosing National Debt Relief!

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    Staff

    Reviewed April 30, 2018

    I can describe my experience in one word. Excellent. All the people I spoke to are caring, knowledgeable, highly professional. They went over every detail and told me everything to expect. They made me feel comfortable and secure. At last I can see a light at the end of the tunnel and I can sleep a lot better.

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    Staff

    Reviewed April 30, 2018

    Very great service. Both persons involved were very respectful and answered all of my questions very professionally. I could not have asked for a better experience and i definitely will be recommending National Debt Relief to all of my friends and associates. Thank you very much.

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    StaffProcess

    Reviewed April 30, 2018

    Randy ** was very professional and helpful! Talking about your debt is always uncomfortable but he did not make me feel that way. He came up with a solution and he execute it well. The best part is I still have control when I can paid them off! The program is amazing and easy to understand. I cannot wait to be debt free.

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    Customer ServiceStaff

    Reviewed April 30, 2018

    So far I am very pleased with the high level of customer Service I have received. The calls were friendly and very helpful. My questions were answered fully and I felt very comfortable talking with the service rep. This made a stressful situation much easier to cope with.

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    Transparency

    Reviewed April 30, 2018

    It was easy to sign up. They explained everything to me before I even signed. They are upfront with easy terms. I would highly recommend National Debt Relief to friends and family. I checked with another company and they couldn't even compare.

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    Staff

    Reviewed April 30, 2018

    Initial experience has been a whirlwind of information in a relatively short period of time. However, staff have been professional, patient and helpful. Although still dealing with reservations as I'm about to embark on this intimidating experience, I'm willing to trust in National Debt Relief's ability to help me resolve my credit-related issues. Seize the day!

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    Customer Service

    Reviewed April 30, 2018

    Great customer service. I am never on hold for very long when I need to speak to someone and my emails get answered right away. My debts are being resolved quicker than I thought and at very low amounts. I would definitely recommend to anyone needing help.

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    StaffTransparency

    Reviewed April 30, 2018

    I asked to speak with Marisa and Kaiya did not transfer to her. I wanted to speak with Marisa as she was very understanding and spoke with authority knowing what she was doing. I'm sure Kaiya knew what she was doing but spoke too fast and I could not completely understand everything she was trying to explain. Otherwise, Kaiya was quite friendly and I am sure quite knowledgeable.

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    Customer Service

    Reviewed April 30, 2018

    This company has definitely delivered everything it said it has. The customer service has been great answering all my questions. It's my first time having to deal with this type of hardship and they have made it a lot easier for me and my family. Can't wait for it to be over with soon and be debt free again.

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    Process

    Reviewed April 30, 2018

    Freddie did a great job walking me through the program. I feel confident that this was the best choice for me. The program looks as if it is the best one out there. I spent a long time researching and going through with everything with Freddie.

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    Staff

    Reviewed April 30, 2018

    I was drowning in debt and very stressed out. I didn't want to file bankruptcy. National Debt Relief was courteous and understanding. After signing up for their services I felt a huge weight lifting off of me. We're just getting started, but I really feel I have an advocate to get me through this. I would recommend them to anyone in my situation.

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    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    The person who did my confirmation call was very informative, and was able to answer the questions I had, and explain with details how everything was being done and what I needed to do and expect from this debt relief program.

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    StaffProcessTransparency

    Reviewed April 30, 2018

    Our debt counselor, Sharde **, was fantastic! She really helped us get a plan together to get us out of debt on and the right financial path! She was able to explain everything in a way that was easy to understand which can be challenging when discussing finances. More importantly, she connected with us on a human level. That was what really sold the program for us!

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    Reviewed April 30, 2018

    Your company has been wonderful. You guys have always worked with me and helped me adjust my payments in order for me to afford to pay off my bills. You guys worked through my divorce with me and I'm almost done paying off my debt. Thank you!!!

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    Customer Service

    Reviewed April 30, 2018

    Great customer service. Answered all my questions without any hesitation. I'm sure the rest of my experience will be just as smooth and easy. Thank you for all your help. I didn't think I would ever be in this position but I am glad there is help out there.

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    Customer ServicePriceStaffProcess

    Reviewed April 30, 2018

    I can only respond to the CSR who signed me up, Bill ** who was very professional and talked to me about this program. I was very nervous and he helped me feel better about what this program will do for me. Debt free in 36 months, the only thing I am worried about is getting the phone calls from the credit card companies. I have tried very hard to keep my credit score up by paying on time but as you know the ones with the highest interest rates I was not getting anywhere!!

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    Staff

    Reviewed April 30, 2018

    Excellent handling people’s situation. Great experience with this company. I hope more people can reach. The people in that company are understandable and caring for us. Please try to help as much people us you can help, and understanding people situation is the most important things.

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    Price

    Reviewed April 30, 2018

    I am perfectly ok with the debt settlement agreements with my creditors, however I still find extremely expensive the fees you charge for your services. Your fees almost offset the saving I make with such settlements. I also would like to request that you contact Bank of America and try to reach an agreement. B of A is the bank that I have my account for over 20 year and I need to establish a better relationship with my bank.

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    Reviewed April 30, 2018

    After contact and starting the program service and contact the personnel have been the best to deal with. The help has brought some peace of mind to us. We would recommend them to anyone with debt problem.

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    StaffProcess

    Reviewed April 30, 2018

    A sensation a relief went through me knowing that with this program I will be able to be debt free. Thanks to the representative Andrew and Richard they gave me such a confidence that this will improve my financial status in the future. Thank you!!!

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    Customer ServiceStaff

    Reviewed April 30, 2018

    We joined January 2017 with twenty five thousand dollars in credit card debt. As of April 2018 with the help of National Debt Relief we have settled almost sixty percent of our debt. No more phone calls and sleepless nights. We cannot thank them enough. We would recommend National Debt Relief to anyone.

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    Customer ServiceStaffTransparency

    Reviewed April 30, 2018

    Alex was very kind and courteous, very knowledgeable and took the time to answer any questions that I had. Everything was explained and they stayed on the phone to make sure the paperwork was completed. It was a pleasure to work with Alex.

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    StaffProcess

    Reviewed April 30, 2018

    Setting up my National Debt Relief program was fast and easy. The agent who helped me, Kate, made the process simple and she went through the entire process with me, step by step. So far so good! Excited to get out of debt.

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    Customer ServicePriceTransparency

    Reviewed April 30, 2018

    I wanted to try and knock out a couple of things quicker. I googled a couple of debt consolidation companies and National Debt Relief was the first one that called. They just went over everything on the phone during the enrollment process and it was simple. Anytime there were ever any updates, they would call me and I usually got an email saying that for some reason I missed their call. But they would request that I call them so that I could see whatever the current negotiation was. National Debt Relief can get a bill paid up faster and my payment plan was really good. They came up with a couple of numbers and asked if it can work for me, and they did. The ongoing customer service reports are convenient and the quality of service was really good. The cost seemed a little high but it was on par with everyone else and it worked. Working with National Debt Relief was handy because a bunch of bills was paid off.

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    Process

    Reviewed April 30, 2018

    Handling negotiations as promised and working diligently to resolve my case in a timely manner. I would highly recommend this program for those that want to pay off their debt without having to file formal bankruptcy. Again, this program and company is highly recommended!!

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    Reviewed April 30, 2018

    My experience with National Debt Relief has been positive. They have the best rating from what I read and I am in a situation, and so I called them. So far, it's going well with National Debt Relief, although it could go a little better. They've been helping me get reduced payments on some of my cards. So far, two were completed and there are still some pending. The negotiators are nice people and they try to work with me. They ask me if there's anything else going on that I need to talk about, and those are good qualities. They offered me a payment plan which I gave my okay. They have payments set-up and I check my accounts from time to time. I feel a little less stressed since I don't want anybody calling at my job and I don't want anybody calling me at home. Still, I would like it if National Debt Relief speeds up a little bit because I have overwhelming debts that I would like to get addressed, get negotiated, and paid off.

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    Customer ServiceProcessTransparency

    Reviewed April 29, 2018

    Josh made enrollment easy and was very thorough in his explanation of the program. The entire process took a few phone calls and a couple emails over a 2 day period. I also took advantage of the legal representation feature. I look forward to successfully completing the program.

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    Reviewed April 29, 2018

    I am very satisfied with the way this was all handled. I was very surprised with the way it was taken care of with such ease and efficiency. In less than 24 hours, everything was taken care of. I am so glad I made this decision to get debt free in 53 months.

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    Staff

    Reviewed April 29, 2018

    NDR has helped me in a time of desperation and stress. I have had unexpected health problems that sent me on a financial downward spiral. NDR helped by explaining to me my rights and each and every person that I have spoken has been kind, professional and patient with me. I’m very happy with NDR. I highly recommend their services.

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    Staff

    Reviewed April 29, 2018

    They truly are helping me with my debt and it's completely easy and takes off a load of stress on me. It’s been exciting to see my credit start improving. It’s nice very to know that they are Working hard to help me get back on my feet.

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    Reviewed April 29, 2018

    At first, everything looks horrible because the debts have to go past due, but then gets so much better! The settlements were 1/3 or 1/4 of the actual debt and couldn't be more amazing! I feel so much more at ease taking care of the debt that I have now versus what I started with!

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    Staff

    Reviewed April 29, 2018

    I've had a great experience with National Debt Relief. From the time I contacted them, National Debt Relief has been professional and supportive with my situation. The team has helped to resolve one of my concerns and is still involved with the remaining issues. I plan to continue to use their services until all my issues are resolved. I would definitely recommend their services to other people I know.

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    Staff

    Reviewed April 29, 2018

    I am very relieved in the assistance they have given me with my financial hardship. They have followed though and they are in constant contact never leaving you wondering. When you speak with them you get a feeling of people wanting to help you get back on your feet... Thank you National Debt Relief.

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    Reviewed April 29, 2018

    You won't find a better company so willing to work with you in your time of need! National Debt Relief saved me from a sea of overwhelming debt and hopelessness. I would recommend NDR to anyone that is willing to take control of their debt and life. Looking forward to the extra money I will be able to save each month when my program is completed!

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    Customer ServiceProcess

    Reviewed April 29, 2018

    I am very satisfied with the results and how easy you made the process. Thanks, Anthony and Gabriella for making it easy to follow through with the paperwork and how quickly it was completed with a phone call and a few online forms. Thanks for all your help.

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    Staff

    Reviewed April 29, 2018

    I love that one of my debts is being settled so quickly. And a National Debt Relief rep contacted me and reviewed the settlement so thoroughly to make sure I had a complete understanding. I was contacted via email and phone which means ndr was trying all avenues to make sure I did not miss out on this settlement.

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    PriceStaff

    Reviewed April 29, 2018

    National Debt Relief's rating with the Better Business Bureau got me to go with them and enroll in their debt relief program. The enrolment process was good and easy and I had a pleasant interaction with their employees. So far, the program has been working fine and I like NDR's cost. With NDR, some things got taken care of and took some weight off my shoulders.

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    StaffTransparency

    Reviewed April 29, 2018

    I was with another company and I got scammed. I would've thought nothing about it until my friend went on the computer and I was one of the lucky ones. They got me for $10,000 so I was leery to go with anybody. But National Debt Relief was real nice and upfront, and they told me what they were gonna do. I was hesitant on doing anything, but the rep explained everything. Today I tried to trade my car and get a newer one ‘cause my Mustang is too small for my husky and me to get into. He said, “The only thing that was hurting you was your credit card.”

    One question that I have is some of the credit cards have been changed to other people taking over, and National Debt Relief told me to let them know that some of the accounts were being changed over. There were a couple of delinquents, and I don't know what they mean by that. But so far they’ve been doing real good and I'm pretty well satisfied with what they’re doing. A lot of people don’t realize that you get credit cards and sometimes you get behind. National Debt Relief was very nice in saying that if I had kept paying off my credit cards like I was doing every month, I would never get out of it. This way, they’re getting my credit down till I can get my head above water instead of down in the dirt.

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    Customer ServiceStaffProcess

    Reviewed April 29, 2018

    I had too much credit card debt and I researched online for debt consolidation companies. National Debt Relief had a lot of good reviews by the Better Business Bureau. Everything through NDR was very easy and they were helpful. The enrollment process was mostly online, but then they had called to go over if they had any questions. They called the credit card company and they met on a total amount to pay off. Then they called me or sent me an email to approve or deny the amount. Once I approved it, National Debt Relief paid the credit card company and that credit card was completely paid off in full.

    The whole program took a little less than a year. Their reps knew their stuff and they were really helpful whenever I had questions. At first, I was hesitant because they have all my information. After a few interactions with everybody, it seemed easy. I was really comfortable and it took a lot of stress off me. Also, if I had a concern, they usually came back to me the same day. As for the payment plan, they had asked me what I could afford. Let's say you could only afford $1,000 a month or if you could afford more then it's fine, and if not then you could do less. Whatever works for your budget. I now got all my credit card debts completely paid off. NDR got me out of debt, so I'm back on my track to have a positive experience. For what they charged me for my debt, I had a good deal for what it is.

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    StaffProcess

    Reviewed April 28, 2018

    I had an awesome experience with National Debt Relief. The initial application for acceptance was made with a gentleman name Marvo **. I felt that he fully understood my financial hardship situation, and completely was knowledgeable as to every question I had with regard to how the program works. Thank you again Marvo ** and National Debt Relief.

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    Staff

    Reviewed April 28, 2018

    Ok they do good job. I would recommend them to anyone. They deserve 5 star. They do what they say. I would definitely talk to a family member or friend to let them know that someone would help them through hard times.

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    Reviewed April 28, 2018

    Under the circumstances which I hated to have to depend on, the entire customer support system is completely amazing. The last thing I wanted to do is to have to consolidate my debt and get gas, but I am 100% confident that everything will be done.

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    Reviewed April 28, 2018

    All my questions was addressed, without anyone getting upset with me. Even if I ask the same question again that went a long way with me during these stressful times in our lives they made me feel comfortable. I will recommend this agency to someone who is in need of help.

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    Staff

    Reviewed April 28, 2018

    The staff is friendly, professional and understanding. They take the time to listen and help you. It makes a very difficult situation easier to handle. Even if you forget to add something into what is needing to be paid, they work with you and add it.

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    StaffProcessTransparency

    Reviewed April 28, 2018

    National Debt Relief has been very honest in the information I have received from them. They are very helpful and supportive in every aspect of this program. Everyone I have talked to have explain the program and have asked me if I have any questions. Thank you!

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    Staff

    Reviewed April 28, 2018

    I was worried we would have a problem. Our bank is merging with another one and for a week they will not accept transfers. So our payment would not go out the representative changed the date for one time, no problem.

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    Reviewed April 28, 2018

    Overall pleased how fast this agency negotiated and settled all my debts within 2 years when I asked for their assistance. I would recommended National Debt Relief to friends and families who is also struggling when their finances and get them debt free.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 28, 2018

    The process was simple and straightforward. You negotiated a great settlement with my first creditor. Also, your customer service representatives are very helpful and reassuring. Also, your directions are very clear. I am looking forward to hearing from you again with news about more settlements. It is great not to have worry so much about being so heavily in debt. Thank you so much.

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    Customer Service

    Reviewed April 28, 2018

    I’ve noticed that National Debt Relief has been pretty good about keeping me notified when they want to update me about the status of my account. Also, when I forward an email from a credit account they respond immediately with a notification that they’ve received it. They seem pretty organized, which I like.

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    Customer ServiceStaffTransparency

    Reviewed April 28, 2018

    We were nervous about signing up for this. We didn't know what we were getting into. Our agent Kishan **l immediately put us at ease and explained everything so we understood and made us feel comfortable with our decision. He was professional, courteous and we even had some laughs which is something I appreciate in customer service.

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    Customer Service

    Reviewed April 28, 2018

    I am so pleased with all you have done so far. When I look at resolved debt, money saved, etc. I know I made the right decision. Customer service response has been excellent. I am motivated to handle my money more carefully to avoid anything like this ever happening again. THANK YOU.

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    Customer ServiceStaff

    Reviewed April 28, 2018

    Very friendly and helpful. I appreciate their help. Thank you. I will recommend to all friends and family members that are struggling with Debt. Every time I call I don’t even have to be on hold. They're always quick to answer any questions and it’s easy.

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    Reviewed April 28, 2018

    Karen explain what will happen to my credit and trust fund with my payments plans which that what I expecting to make a payments and all that information. I do appreciate the service as well so whatever it happens. Thank you.

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    Staff

    Reviewed April 28, 2018

    They had been a great understanding company. And wonderful for any questions we have had to ask. Help some get ourselves out of debt and not making us feel dumb for getting there in the first place. Every person we have talked to on the talk have been every friendly.

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    Reviewed April 28, 2018

    I have relief now, it is nice to not be boggled down with all the bills. I have freedom to be able to do what I need to with my money and not worry about bills. All the money I was eating was going to bills. Now I can save money and not worry!

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    StaffProcessTransparency

    Reviewed April 28, 2018

    We just signed up and we are looking forward to getting out from under our debt. The process was relatively easy, but not without some hesitation on our part. We were impressed with the time our contact spent answering all our questions. He was patient with us and very transparent. He never rushed us and always was sympathetic to our situation. We believe he represented the services of NDR accurately and he made it clear what our obligations were. Now we are ready to move forward.

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    StaffProcess

    Reviewed April 28, 2018

    I didn’t know how I was going to pay off my ever growing credit card debt, until a friend suggested debt settlement. From the first conversation I had with them, NDR made the process easy. It took about 6 mo before the first debt settled then it was one after another. They have been professional, caring, and shared in my excitement when another debt settled. I’m on track to pay off my debts sooner than planned.

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    Customer ServiceStaffProcess

    Reviewed April 28, 2018

    He was very informative, knowledgeable and helpful. He made me feel at ease and comfortable with my decision to sign up with National Debt Relief. The gal that helped me with my welcome call was well informed and helpful. The entire process has been very pleasant and everyone has been very helpful.

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    Process

    Reviewed April 28, 2018

    I feel relief but anxious about the process. I feel hopeful but nervous about the creditors backlash. From what I’ve been told you guys will take care of me. I am thankful for that! I hope and pray this process as smooth as possible and I’m able to get out of my debt responsibly and smoothly.

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    Customer ServiceStaff

    Reviewed April 28, 2018

    The representatives were helpful with my questions and were always very informative and answered all questions. They outlined a program for me to resolve my debt. I was called and emailed about the progress of my debt. They are the best and I recommend them to anyone.

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    Reviewed April 28, 2018

    You have helped me get my debts under control after the sudden death of my daughter who worked and lived with me. Our bills were together and her death caused my income to be cut in half so I was unable to pay all the bills by myself.

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    Customer ServiceStaffProcess

    Reviewed April 28, 2018

    Everyone is very helpful and made the process much easier. They answer all the questions and are always quick to respond. Your account information is always available for review, either on-line or by calling the customer service number. Program offers great savings to get out of debt. A+++.

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    Staff

    Reviewed April 28, 2018

    National Debt Relief services shows dedication, character, and charisma to help others to get out from debt and would recommend them to friends. They are most helpful and relieved me from worries or more anxiety. I have experienced some programs that left me paying more than I need to pay but in National Debt Relief is different, they do strive and do their best to help me all the way till the end.

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    StaffProcess

    Reviewed April 28, 2018

    Helpful and reassuring! I had many questions about the debt settlement purpose and the representative I spoke with answered all my questions and addressed all of my concerns clearly and thoroughly. Very pleased with my experience, and glad to be a part of this program.

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    Customer ServicePriceStaff

    Reviewed April 28, 2018

    I did a Google search and National Debt Relief was the first one that came up. When I called them, the rep was so nice that I used them to consolidate some credit card debt that I had accumulated. They reached out to all the credit card companies and then they came up with a financial plan for me that worked and I could pay them monthly. At that time, I was working and my husband was adamant about not paying it. Now, he pays it because I got hurt and I’m not working. But we came out with an amount and National Debt Relief was fine with that. I said I could pay $200 every two weeks but they asked me every time they called if there’s any hardships and if I wanna lower it. And they negotiated all my credit card bills down and then called me and I had to accept it.

    During the enrollment process, I sent National Debt Relief all the paperwork. I gave them a list of all my credit cards that I wanted to file with them and I sent in the statements. The credit card companies harass for months so National Debt Relief told me not to answer the phone calls from these companies until they come up with a settlement payment plan with them. National Debt Relief takes the money out of my bank account and I pay National Debt Relief $214 every two weeks and it came out on the first and the 15th of the month. They take that and they come up with the amounts through each credit card. So, as long as I continue to pay them and I don’t default, then everything’s fine.

    If, let’s say, a credit card amount is $5000, I only have to pay $1000. That becomes income and I get $1099 for that and I have to pay taxes on that as well. I had $18000 in debt and I really only had to pay $7000. And so, instead of it taking me 15 years, it’s taking me three and I didn’t have to claim bankruptcy. My situation was my fault and I had a drinking problem, and then I went to rehab. National Debt Relief was part of my straightening my life out, to pay what I could pay and take care of it that way. National Debt Relief started with the lowest credit card. They haggled that and then I just paid that. So now, I really don’t really have to deal with anybody anymore unless I get some money and I wanna pay it off. I can do that. National Debt Relief calls me every once in a while to make sure everything’s okay and if there’s any extra monies.

    I had different negotiators but the first one that I dealt with was Kendra. Right now, the customer service representatives call me. They’re not judgmental and they're kind. They seem to be on the ball and they were quick about the negotiations with the credit cards. I was expecting that there’d be a lot more out of pocket but they really cut the debts more than half, so I’m really impressed. I neglected the bills for so long and a lot of it was interest and late fees, so that’s why they were able to do that. They just told me, “This is what we negotiated,” and I didn’t question that. The monies go through a holding company and they use a third party for that. I get a statement from National Debt Relief, and then the money is in limbo for three or four days. Sometimes the money is in transit and I don’t really know where it is. Maybe if National Debt Relief has their own banking system, that would be an improvement.

    I’m on my last payment on my last credit card. We reached a settlement amount for three of them and then they were all paid off. I have an agreement of $3000 left and that’ll be done next March. National Debt Relief's fees are not exorbitant. I don’t know what their paperwork entails, and so their lawyer fees and other stuff was only $3000 which was fine. Working with National Debt Relief is much better because I don’t have the phone calls. It’s a piece of cake, so I’m very happy. I’d recommend them.

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    Staff

    Reviewed April 28, 2018

    I had very few options to consolidate with and National Debt Relief seemed to be the best choice. I also explored a couple of companies and they gave me the best rates, so I went with them. We discussed which loans I wanted on their program or what I needed to consolidate and they joined them all together. Their negotiator was very cooperative and answered all my questions. The program has worked for two of my loans so far, and they told me the requirements for the third but I haven't met that, so I'm waiting on it. I'm very satisfied with their service and working with them made my quality of life a little better. Before, life wasn't really easy and I didn't have enough money for food. I would refer National Debt Relief to my friends if they needed it. They're good at what they're doing.

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    Price

    Reviewed April 28, 2018

    National Debt Relief has been a stress relief. I'm happy with them. I was getting myself in a little deeper than I could dig my way out. I enrolled with NDR and they set me up explaining how much it would be monthly and how long it would take to pay off the debts. So far, I'm satisfied. They’ve gotten a few of the people that I owe money to settle for a fair price. I felt confident that they were going to get the job done for me and so I let them take control.

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    StaffTransparency

    Reviewed April 27, 2018

    I spoke to Keith ** and a young woman, don't know her name. They walked me thru the steps how they can help me. I was very satisfied. They took their time to do this. I spent almost an hour an half on the phone with Mr. **. He had a lot of patience with me to understand how the system works.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    I am very satisfied with National Debt Relief on how they are handling my account! The customer service people are very helpful and courteous. I would highly recommend this business to my friends and family! Keep up the good work.

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    Transparency

    Reviewed April 27, 2018

    I felt very comfortable with the explanation of the process, and how it works and the representative was very knowledgeable and very clear and concise on explaining the service. I want to make sure this service works and I can pay my creditors off within 30 months without being harassed or my credit ruined.

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    StaffProcess

    Reviewed April 27, 2018

    Came after only 3 months and was for under 40% of original loan. Couldn’t be happier with NDR so far. All interactions have been courteous and helpful. Would definitely recommend to anyone in need of debt relief. Very glad to be going through this process.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Loudjine ** was my enrollment specialist and is very kind and helpful. Her phone etiquette is top notch and she is very knowledgeable. I can say with confidence that all of my questions were answered accurately and quickly. I didn't feel like I was talking to a random company, it felt like I was talking to a friend who truly was invested and wanted to help me. THANK YOU!

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    Staff

    Reviewed April 27, 2018

    Had a satisfactory meeting. They were very nice and helpful. They answered my question and over patient. Took the time to go over everything. Thank you for such nice people and the patience in assisting customers. Keep up the good work.

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    Staff

    Reviewed April 27, 2018

    He took his time and was very helpful and ensured I was aware of everything. Very excited to get out of debt. Rocco ensured that I knew the terms and educated me on options. I really appreciate the time spent. Thank you again!

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    Staff

    Reviewed April 27, 2018

    I was treated with respect. The parties I spoke with were very helpful and answered any questions I had. I would recommend this company. The information packet that was sent to me was extremely thorough and will definitely help me with any contact that I may have with creditor/collection.

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    Staff

    Reviewed April 27, 2018

    They answered all my questions. I should have done this a long time ago. I will recommend it to my friends and family. I look forward to being debt free in the future. Plus I hope raise my credit score soon.

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    StaffProcess

    Reviewed April 27, 2018

    Pleased with professionalism of staff from start to finish. More than willing to recommend services to friends and family in need of debt relief services in the months and years to come. Super excited about getting started! Paul & Mitchell were very helpful through my entire process and made it easy to willingly want to get started.

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    StaffTransparency

    Reviewed April 27, 2018

    Was an amazing experience, easy, understandable with extremely knowledgeable and personable people to guide you. Everything is very transparent and all information was upfront via computer and paper. Would recommend to anyone who needs a little help with resolving debt.

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    StaffProcess

    Reviewed April 27, 2018

    I felt like no matter who I talked to, they were willing to help and were empathetic and treated my financial issues and difficulties with respect. They really strived to keep me informed through the whole process and I really appreciate it! I am glad that I found them and that I will be able to resolve my problem soon! Thank you so much!

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Friendly, courteous, professional, and knowledgeable personnel. Answered all my questions and addressed all my concerns. I had many reservations about dealing with debt reduction and consolidation offers from many other organizations but came across National Debt Relief's top standing in an online article ranking the effectiveness of the top ten debt resolution services and have been very pleased with their results. I trust them as much as I could for the services they offer. Recommended!

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    Reviewed April 27, 2018

    I am very pleased with the information I received from National Debt Relief. This is just what I needed to get out of debt. I knew I couldn't do this alone. With the bills stressing me out I would recommend Debt Relief to my friends and family.

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    StaffProcess

    Reviewed April 27, 2018

    I told my first contact with NDR and everyone I have dealt with thereafter as my ANGELS! I hadn't been able to sleep, terrible headaches and stress to the max. Since they have helped me with my situation I cannot express the gratitude! So professional, so understanding and highly, highly recommend. I have been in program for only a few months and already have made progress. Again can't say enough about NDR - just extremely grateful!

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    Customer ServiceStaffProcess

    Reviewed April 27, 2018

    When going through the enrollment process the customer service rep was very happy to answer all of my questions. The ease and timeliness of the whole process was better than expected. I do hope that the rest of my enrollment period goes as well.

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    Staff

    Reviewed April 27, 2018

    They don't treat you like it's your fault that you are asking for help to get out of debt. They are easy to talk to and very understanding about your credit problems and are willing to help you out any way they can.

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    Process

    Reviewed April 27, 2018

    The expeditious manner in which the process is handled is impressive and greatly appreciated. While we have been approved and settlement negotiations are still at the infancy stage, we are thrilled with our experience to date. Has provided us with peace of mind!

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    Reviewed April 27, 2018

    I was working with George, and he was awesome, friendly, helpful and knew his stuff. The welcome phone call was also fantastic, very professional. They helped me and asked if I understood, and if I had any questions to call. I am very satisfied.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Great customer service, they did an excellent job explaining what was going on, they were friendly and helpful and I'm very thankful that I'm going to have help by such kind and knowledgeable people in resolving the debt I have acquired while being sick.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Shelly and who assisted me in completing the Welcome Call were absolutely wonderful. They were very nice and precise. They made me feel very comfortable. Best customer service I have had in months. They made me feel very confident in choosing National Debt Relief.

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    Staff

    Reviewed April 27, 2018

    I had too many bills and not enough money. National contacted me and offered help. I was glad to here they could help me. When they discussed everything that would take place I was a little scared but after said and done I thought this really had to happen. It will be very hard for me, hope I can do this. It is my fault that I got into this situation after all. Thank you.

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    Process

    Reviewed April 27, 2018

    When my husband and I finally took the step to do something about our credit cards, I am glad we contacted National Debt Relief. They made it an easy process and answered all our questions. I would definitely recommend them to others.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    I was worried about some harassing letters I kept receiving from debt collectors. National Debt Relief made me feel more at ease the way they handled my situation. In a matter of days I was receiving emails and letters saying that the debt was being handled properly.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    I would like to recommend this company to anyone. The professionalism and the timeliness is superb. They have already stopped the creditors calls walking me through how to function with the calls and not having panic attacks because of them. I am in awe at the efficiency and speediness of how quickly they begin to get accounts resolved. Since my enrollment in Sept 2017 they have resolved over 5 TOUGH issues for me. Thank you and looking forward to our continued relationship.

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    Process

    Reviewed April 27, 2018

    When we first started this we were not sure of the process so it was a shaky at first but once the negation started it was a lot better. I know that this is a good program now that we have a better understanding of how it works. I would recommend this program to a friend.

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    StaffProcess

    Reviewed April 27, 2018

    Enrollment was made easy by the two representatives that help me. They were thorough and went through all the paperwork with me to make sure I understood how the program works. They also arvused me on if needed payment dates changed, cancellation, and legal info and more. It was a pleasure speaking with them and a painless process.

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    Reviewed April 27, 2018

    I've tried a couple of times to get help from loans to debt consolidation to bankruptcy. I was always told no. That I didn't have enough debt. Thank you National Debt Relief for finally helping me get back on my feet!

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    Staff

    Reviewed April 27, 2018

    It's nice to have someone go to bat for you when you find yourself in over your head. National Debt Relief has done just that. When I looked at my overwhelming accumulation of debt I was dismayed, but the team at National Debt Relief put me at ease. It's a huge weight lifted off your shoulders to know that your bills are being negotiated to a lower amount and a plan is put in place for you to be responsible and get your credit back on track, without having to file bankruptcy. It's like having peace of of mind on autopilot. Knowing that at a point in the near future I will be debt free makes the future look brighter than it has in a long time.

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    Reviewed April 27, 2018

    I am very pleased with way that National Debt Relief has handled my creditors. I was very surprised with offers that I received. I look forward to working with them taking care of my creditors. I have already told my friends about my experiences with the National Debt Relief.

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    Reviewed April 27, 2018

    Just getting started with the program, but when I was searching around for debt consolidation the professional and upbeat conversations I had with their coordinators sold me! The process was made easy because of the way they walked me through it! I’m looking forward to being debt free! With their help!

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    Reviewed April 27, 2018

    Very helpful in my trying time. Explained the process and the outcome fully. Put all my doubts to rest. I would definitely refer to a friend who was in the same position financially as me. Thank you again to all the staff.

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    Process

    Reviewed April 27, 2018

    Thanks to the National Debt Relief I've been able to breathe. They took control of the situation right away after applying. Thankful that programs like this exist for situations like mine. I lost My job and pretty much lost control of my finances and National Debt Relief was able to help me out like no one has before. Very happy with this program.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Calls and emails for every communication. Online gives you access to pending items and resolved items. Great work!! I would definitely recommend to friends and family. Customer service is key in National Debt Relief! They work fast and efficient with creditors.

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    Customer ServiceStaffProcess

    Reviewed April 27, 2018

    Both Christy ** and Stephanie ** were very helpful and friendly in assisting me to get set up with this program. Ms. ** always responded to my emails and questions and made me feel comfortable before starting. I appreciate their help very much.

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    Customer ServiceStaffTransparency

    Reviewed April 27, 2018

    I am quite happy with the work you guys have put in some far. Good communication and you guys are always updating me on what's happening. Employees are friendly and knowledgeable and are willing to help. Keep up the great work guys.

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    Reviewed April 27, 2018

    Geri ** made my experience signing my agreement amazing. I was a little hesitant before the call because of my situation but she made my feel comfortable during our call that it was definitely easier to get on board with the program. Both ladies who helped me did a great job going into detail about the program so I feel so much more secure with my decision with signing up with NDR.

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    Reviewed April 27, 2018

    I was very pleased with the help I received and am very happy I've found National Debt Relief. I did't know what I was going to do with all my debt. After talking with NDR, I feel confident that I'll be able to get out of this pit I've put myself in. Thank you so much!

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    Customer ServiceStaff

    Reviewed April 27, 2018

    National Debt Relief have been easy to talk to and very helpful from Day one. When you called with a question answer the phone immediately. Everything I needed to know was answered was easy to understand language. I’ve only been involved with National Debt Relief for a short time starting out close to $25,000 in debt and already 1/ start of my debt has been resolved with my creditors. Following their program stopped all the creditors from calling and reduce the amount of money I would had paid otherwise to resolve all of my debt. After just a few short months I ask myself why I didn’t do this sooner. I highly recommend National Debt Relief To both relieve your debt completely ultimately fix your credit in the long run and the peace of mind knowing you’re debt-free when you complete the program. Don’t wait another minute. Call them and just ask some questions and see what they have to offer. What do you have to lose.

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    StaffTransparency

    Reviewed April 27, 2018

    Matthew ** & Edwin ** were both very thorough, patient, & friendly. I feel that everything was explained clearly and in a positive and genuine manner. I will most certainly recommend this to anyone else I know with financial hardship such as mine.

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    StaffProcessTransparency

    Reviewed April 27, 2018

    All the staff were very kind and helpful! They explained everything to me on how some of the program works and I was guided all the way through the program that I needed. I couldn’t be happier, with this program I can finally work on my debt and become debt free. I really recommend Freedom Debt Relief to anyone who are having debt issues.

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    Customer ServiceProcess

    Reviewed April 27, 2018

    It takes a long time for NDR and credit companies to get in contact with each other and get things resolved. I wish the process was faster. Then my phone would stop ringing off the hook. But other than that, I am pretty satisfied with National Debt Relief.

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    Staff

    Reviewed April 27, 2018

    I'm new to the program, so I don't have much experience with the entire process. However, the agent I spoke with was very helpful and informative. He answered all of my questions and was pleasant to speak with. I look forward to working with the company.

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    Customer ServiceStaffProcess

    Reviewed April 27, 2018

    I made the decision to call and get info on program in the AM, by later evening, I was approved, enrolled and had a wealth of info on the program. Max was great in explaining everything, answering all questions, understanding my hesitations. No pressure, just supportive, patience. I would recommend this company to anyone who realizes they are in a situation like I was and cannot get out on their own. I also dealt with Ed on my Welcome call. Ed was very professional, making sure I understood everything about the program, and reminding me of all the ways to reach out to the support team.

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    Staff

    Reviewed April 27, 2018

    Each individual I have spoken with has been very helpful, Lord knows patient! I am hoping the rest of my experience is as good as I have received so far! Thank you! Everyone has been knowledgeable about every question & even with me interrupting what they are saying! Great teamwork with your company.

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    Staff

    Reviewed April 27, 2018

    I’ve been in the program for about 4 months and my first credit card had also been forgiven!! NDR saves me over $3000 and I couldn’t be happier. The people that have helped me are welcoming and a ser all my questions. Very helpful.

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    Staff

    Reviewed April 27, 2018

    Everyone is very helpful and pleasant. I hope to be on my way from being debt free, thanks to your organization. It has been a hard road for me, and I feel I am not being judged for my mistakes. I thank everyone for your help and kindness, but more important, your professionalism.

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    Reviewed April 27, 2018

    My loan was cut in half and payments were set up to be done with next April. I am very happy. I feel relieved that I am moving forward. My bills were depressing me and National is helping me to smile again.

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    Staff

    Reviewed April 27, 2018

    National Debt Relief has blown me away in the best way possible. I'm impressed by their incredibly kind and professional staff and my debt has decreased dramatically. No, I am not getting paid for this review nor do I have any other motive than to be honest and help people who are in debt by putting my in my two cents. Try it. You won't regret it.

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    Reviewed April 27, 2018

    I was referred to National Debt. I was searching for consolidation. I did not know whom to trust. Because if the recommendation, I went along with National Debt. I have never regretted that decision. Everything they said they will do they did.

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    Staff

    Reviewed April 27, 2018

    My husband and I were glad to have someone tell us every step of what will happen over the next few months to the end of 4 years. He and I are sometimes skeptical about online dealings. But Igor made it easy. Thank you so much.

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    Staff

    Reviewed April 27, 2018

    Everyone I have spoken to is so friendly and made everything feel easy and stress free. I’ve been so stressed about my debt for years and I finally feel comfortable. Thank you. I never feel rushed and they’ve made me comfortable asking questions.

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    Reviewed April 27, 2018

    Very helpful when I inquired about the consolidation of 3 credit cards. I was paying out very large monthly payments and the balances were not going down. This payment which is the same every month will be of great help to me, as the only income I have is SS.

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    Staff

    Reviewed April 27, 2018

    They were so compassionate. They didn't make me feel like a failure, or worthless. They are working with me thru this extremely rough time in my life. I have four kids also. And they make sure that I am able to pay my bills and still pay enough to them so I can still be successful.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    Great customer service reps Nate and Shevon were amazing. We have just started this program after years and years of collection calls. They made the setup easy and very reasonable monthly payments. We would definitely recommend this company so far.

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    Customer ServiceStaff

    Reviewed April 27, 2018

    The people on the other end of the phone line have been so amazing and real - real people. No judging, no condemning, no wagging of fingers. I am so grateful this service is available and that real help is out there. It was very difficult making this decision and the understanding and knowledge of staff has only confirmed this IS my best option to become debt free and on the road to becoming financially sound. THANK YOU!

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    Reviewed April 27, 2018

    I have been with you for a little over six months and I am always being asked to increase the amount I agreed to pay. If I could pay more I would but I cannot. Also, I was not told upfront that you get paid in full before anyone does when a settlement is made no matter what is in account. That is all. Thanks.

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    Customer ServiceStaffTransparency

    Reviewed April 27, 2018

    The gentlemen who helped me were great, they were very helpful and explained everything. They were very enthusiastic about helping and going over all information. Edward made the conversation less boring. Once again the two gentlemen that helped me were great.

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    StaffProcess

    Reviewed April 27, 2018

    Both individuals who assisted me were friendly and professional (Reginald and Savon). Both made me feel comfortable with the process. I would recommend your services to others. Both were well trained. They made the process painless. Have a good day.

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    Customer ServiceStaffTransparency

    Reviewed April 27, 2018

    Tranquility and patience, the reason is that he does his best to calm the worry. Patience to explain how it works and what the consequences are. For that reason, if I recommend it and the two people who were in communication to help me.

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    PriceStaffTransparency

    Reviewed April 27, 2018

    National Debt Relief has been a big help to me as a divorced woman who had some stuff she had to deal with after a divorce. I needed help with my debt and I saw NDR's ratings. The young woman that I spoke with was great. She explained everything and everything went well. NDR met my needs and the cost was absolutely fine. They were empathetic and very caring, which was very nice. I could tell they're out to help and not just to make money on their end.

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    Process

    Reviewed April 27, 2018

    I was in a situation where I couldn’t afford my debt any longer, and after doing some research, National Debt Relief seemed to be reputable. I have three out of five accounts settled and I just settled my last two, so I’ll be done with the program in October. They said three to four years and I have been on the program a little over a year, so I’ve done pretty well. However, I wish they’d have some sort of thing when I make an agreement with one of the creditors where they put "agreement settled" versus whatever they have on my credit report. But I would recommend them overall.

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    Customer Service

    Reviewed April 27, 2018

    There was a National Debt Relief poster in my office and because it was posted at my work, I figured I could trust them with my concerns about having too much out and not enough coming in. I did the enrollment process on the phone and it was easy. They asked me how much my debt was and I told them and then I asked questions about how they would pay my debt. And whenever I had questions, I could email them and they would get right back at me. They asked me if I could make a certain payment and I said no on the first payment because I was stretched out far enough. On the next payment, I was told to stretch it out again and I agreed provided that they gotta split that up. So, it worked. When the payments first started to come out, I worried about what was gonna happen. But after they started paying, it was okay. They also considered other bills. They have cleared out at least two of my debts and I'm happy right now.

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    Customer ServiceStaffTransparency

    Reviewed April 26, 2018

    They explained things so simply it was easily understood. They took the time to answer our questions and were very friendly. We called the National Debt Relief number pretty late and Matthew stayed on the line with is until 9:30 p.m. which was amazing.

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    StaffProcess

    Reviewed April 26, 2018

    When going over everything, the consultants I worked with were very pleasant, helpful, and thorough with every detail throughout the process. I would definitely recommend this service to anyone in need! I am Very pleased to work with National Debt Relief and get started on my road to being debt free.

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    Customer ServiceStaffProcess

    Reviewed April 26, 2018

    I have signed up for this program. So far they are helping me become debt free! Thanks. I will recommend this program for all who are having difficulty! Customer service is great, they do cover all your questions, very courteous.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 26, 2018

    Very helpful and great customer service and explained everything very well. I would definitely recommend others to this program. It was simple to call and sign up. The process was quick to get me approved and I like how they walk you through all the agreements.

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    Staff

    Reviewed April 26, 2018

    Thank you so much for your patience with answering all of my questions and helping me to feel I am making the right decision with settling my debt. Both Geri and Christina were extremely friendly, cheerful and a great help. Looking forward to my debts being paid off.

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    Customer ServiceStaff

    Reviewed April 26, 2018

    So far everyone has been really friendly and easy to work with. They’ve answered all of our current questions. Everything they've sent to us by email is really easy to read and easy understand. We look forward to being debt-free!

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    StaffProcess

    Reviewed April 26, 2018

    I was to the point of desperation, not knowing how to get myself out of this mess. My sister saw a commercial about your program and told me that we should call and see what it was all about. I was very impressed with your program. The agent, Jonathan ** was very nice and very helpful, explaining everything to us. I am so relieved that finally there is light at the end of this tunnel. Thank you.

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    Reviewed April 26, 2018

    The knowledge, the skill in the communication and the quality of the answers make me suggest that I am in very good hands. I have no doubt in recommending them. I am confident that the process will be carried out with total clarity and that all interested parties will have the appropriate treatment and a happy ending for all. Congratulations.

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    Process

    Reviewed April 26, 2018

    So far National Debt Relief has been fantastic. They have answered all of my questions quickly and honestly. The process has been easy. Most of all save me a lot of time and headache because I don't have to deal with creditors any longer. I would recommend National Debt Relief to anyone who is in a financial crisis.

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    Reviewed April 26, 2018

    National Debt Relief is changing my life on helping me to get all my debt resolved. I thank you for your support and dedication. I will recommend you guys to family and friends, I am really happy for your help. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 26, 2018

    Updated on 3/23/2019: National Debt Relief was very helpful and they explained the program to me. They are helping me settle with my debtors and the payment plan fit my needs. My negotiator was very patient and answered all my questions and when I called back, he answered right away. He was always there for my questions. Working with National Debt Relief has given me peace of mind knowing that I’m getting my credit debt paid off sooner.

    Original Review: My experience with National Debt Relief has been very positive. Edgar ** guided me through the enrollment process and was so helpful in answering my questions about the company and the process of becoming debt free. I'm so happy that I am on the road to financial freedom.

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    Staff

    Reviewed April 26, 2018

    So far it has been a Great experience, your representatives were very helpful and great at explaining in great detail what you do, what I need to do, what I should expect, how to make sure I succeed. Looking forward to working with you until this problem has been resolved. Like I said so far it has been a very positive experience. Thank You.

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    Staff

    Reviewed April 26, 2018

    I am very satisfied with their work with my accounts. They have done a great job so far. My stress level on bills has actually went down. I should have done this along time ago. I recommend try National Debt Relief before bankruptcy.

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    Customer ServiceStaff

    Reviewed April 26, 2018

    Michael and Christina were wonderful to work with. They made a very stressful and emotional situation feel easy. They were both very helpful, polite and understanding. I appreciated the follow up calls and emails. Thank you!

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    Peter increased rating by 1 star.
    After a positive interaction with National Debt Relief, Peter increased their star rating.

    Reviewed April 26, 2018

    My account was handled very well and my monthly expenses have been reduced. The settlements and payments have proceeded without any problems so far. My stress has been almost eliminated and I am satisfied with the progress. The fees were higher than I expected but now I have an end date.

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    StaffProcess

    Reviewed April 26, 2018

    Nathan ** & Veronica were very helpful & reassuring. No hi-pressure tactics, explained every aspect of the process & gave me hope of getting out of debt w/o bankruptcy. Company also willing to work with payment schedules and provide a grace period for payment in case of an emergency.

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    Reviewed April 26, 2018

    Very thorough explanation of program and the assistance they can provide. An extremely easy process and easy to understand. This is a huge relief for me and my financial situation after being laid off of my job. The representatives I spoke with were very friendly and understanding and provided me with detailed information and explanations to my questions. I’m very appreciative of their help in the whole process.

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    Customer ServiceStaff

    Reviewed April 26, 2018

    Everyone was very knowledgeable and helpful. Lisa and Edward are the two that I dealt with. They were able to answer all my questions and were supportive as this is a hard pill to swallow. I appreciate the kindness shown towards me. Thank you.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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