National Debt Relief Reviews

I just wanna say and give a big thanks to Barbie for helping me through this process and to help put my pride aside. As a young man I worked multiple jobs and at times it got hard and I had some low points. So after talking to Barbie I've come to the conclusion that I don't have to work my life away for mistakes that happened in the past. So on that note I wanna say thank you for this chance to get my life back on track!

Clyde spoke clearly and was easy to understand. I didn't feel rushed or pressured to do this. He answered all my questions and explained everything I needed to know. I'm so relieved to have this opportunity to help me get my life together. Thank you National Debt Relief for making this easier than I thought.

I talked to Safia **. She was very helpful and knowledgeable person. And she explained everything step by step and she made sure I was aware and understood everything that we was going over and the process of the program and how everything worked. And a time frame of the program and the fees to go with it. and answered all questions I had.

They are difficult times and they were very kind and made things easy for me and my husband to understand. They will help us improve our finances and improve little by little in what we need. Thank you so much for everything.

We seriously needed help. It was out of control and I didn't know what to do. After calling them it was pretty simple, quick and I walked away with a plan that makes it seem possible to get out of debt when I had lost all hope. I breath a little easier and sleep better now lol. Thank you and hopefully this works out positively for all involved. I won't do this again. Lessons learned the hard way.

I am very pleased with the help I received over the phone. Both gentlemen that assisted me were very clear with the information given to me and made it simple to understand. The way my plan was explained was very transparent and the follow up call was made simple and clear. All my questions have been answered up to this point.

The gentlemen on the other line, was very polite to me. He told me exactly everything in the program. He also reviewed the agreement with me section by section. Because of that I didn't need to ask any additional questions.

Everyone at NDR has been great on my journey to becoming debt free. Everything was clearly explained to me every step of the way and they are truly committed to helping you. I look forward to working with them and living a more stress free debt free life.

Wonderful experience, extremely helpful. Thank you all for what you do. Any questions have been answered promptly and professionally! I look forward with continuing your services. I do very much recommend this to any friends and family. Have a nice day and thank you for your diligence.

Although this process was quite lengthy time wise (A few hours on the telephone for the past two days) I am sure the outcome will be well worth the time spent. National Debt Relief was very thorough, helpful and easy to work with while setting up a program to solve my debt issues. Barbie was wonderful to work with, very professional, easy to understand as well as knowledgeable, kind and helpful. I am recommending this company to some of my family members and am encouraging them to contact Barbie directly through email to get the process started. I hope the next 3 years working with them will go equally as well. I am looking forward to becoming debt free.

After talking with a representative, I felt completely comfortable and relieved. I knew that my husband and I were on the right track. Our rep was very informative and was very sincere about helping us. She was very patient and understanding. I’m thankful to be on the right track to get some of the stress out of our lives.

I could not be more happy with the service I have received so far with National Debt Relief. All the information about their program is truly transparent and easy to understand. I believe if you can fully explain the program to someone else yourself as a customer then you are well informed. I have been able to explain the program and my enrollment to a few family members and they too feel the program will assist me in obtaining a fresh start free of debt because as we know having debt can really take a toll in every area of your life.

We were a bit apprehensive about this program, but Dwayne ** did such a great job that we feel confident that this is the correct course of action for us. Quick and fast way to help our situation. Thank You!

When I received a flier in the mail regarding your company I was skeptical thinking I would never be able to get out of the mess I had put myself in and was disappointed and ashamed because I knew better. I called the number provided and was prepared for the worse I spoke to Paul ** and within the first minute of the call I began to feel so much better. He was friendly, compassionate and understanding and made me feel comfortable and glad that I had called. There should be a million more like him in customer service positions. Thanks to him and to Catalina on my welcome call I can breathe again! You are a company that gives a breath of fresh air regarding such a sensitive matter. Thank you!!

Excellent program and very nice people with whom I spoke to. The program covers all base. I'm excited to be debt free. They make the program so easy to follow and understand. Two co workers and friends inform me about your program and to this day they are very happy.

Daniel was very helpful and I am very confident in my success with this program. Everything was explained to me very clearly and all questions were answered. Information was sent to me and I was taken care of very quickly and efficiently.

Both Bianca & Edward were just perfect in their service. In a swarm of confusion & fear they were both extremely kind & patient as well as informative & professional. I ran into an obstacle & had to pause my enrollment momentarily & even then they both followed up & I was able to complete my enrollment quickly. Great job! Thank you very much! God Bless!

The start up process is very easy and simple. So far it’s been smooth overall. Looking forward to finishing the entire process and start my new beginning debt free thanks to National Debt Relief. I would recommend this program to anyone struggling with debt.

You have offered me a lifeline and getting my debt under control. This is all new to me as I have not had a problem with any debt until Now. In fact my credit score for years has always been above 800 and now it is in the toilet. Thanks for the help.

The amount of time it took for the enrolling representative to call after I completed the inquiry request online was incredible - Literally less than 5 minutes. Mark was absolutely amazing while speaking with me, and when he had other obligations to tend to and couldn't complete my enrollment personally, Krystal ensured I was informed and answered all of my questions in his place. Despite my anxieties over the prospect of process, I knew this was the right decision and was very grateful to both of them for their help. My welcome call representative was just as incredible, ensuring that all of my questions were answered and that I was comfortable with the program and confident in knowing that despite the initial credit ruin while the program runs it's course, I will be able to grow to financial gain again.

Very Professional all my questions were answered in an explicit manner. All the phone numbers and fax were also given to me. The email address was also provided. Marie the welcome agent was professional. If I need the information to be repeated she will go over it.

Every associate I talked to was very thorough and professional. They were very knowledgeable about the process. So far it's been a very good experience. I feel this was a good decision I made to contact. They answered all questions pertaining to my concerns.

Thank you for being outstanding in customer relations. You have given me a sense of peace with your expertise regarding debt relief. I know this is going to be a difficult journey. I feel it will be successful. Ray and Lauren were both beyond professional and kind during our conversations.

Wanted to say that getting started was easy and friendly. Made easy to understand and follow what will happen next. Also reinsurance through this process that they will be here for you. Having NDR on my side I feel this will make getting out of debt achievable. Knowing NDR is here to help delegate for me to lower my debt to nothing. Looking forward to working alongside NDR to get back on track in life financially.

NDR has a great staff, courteous, patient, willing to talk and listen. This is very stressful for me and they make it much more bearable. This was a lot to cover, and I had many questions. They also made sure I knew how to reach them.

Brent ** and team were very helpful and polite. Walked with me on every step of the way. The team we're knowledge and did their best to make sure I understand all aspects of the debt relief program. They gave me the best option to handle all my debt in a short amount of time.

I was wary as to how I am going to conquer my debt- but Paul and David did an excellent job walking me through every step of the process and understanding what I was working toward. They are very knowledgeable and honest, and did a great job assuring I had all necessary paperwork and understanding of my debt settlement.

My experience was pleasant and went smoothly. Considering the subject matter, Michael Jeffries was kind and patient and made the time rather painless. I was also treated with respect from Hector who somehow found a way to explain a very dry topic with clarity and understanding when I asked my various questions.

Very satisfied. Customer service very detailed and helpful in explaining program to us. Looking forward to working with them to reach our goal of debt relief. Agents were very friendly in assisting us through and explaining terms of program. Patient and understanding of our hardships through the years.

Everyone was friendly and help give me peace of mind. They explained everything and answered all my questions. Barbie and Tanya helped me understand how it works and let me realize I'm not alone in this process. They are here for me through the whole process.

I was really pleased with the amount of service and information I received while making such a difficult decision. Chris was very informative and helpful I hope the rest of my experience is as good as the first impression. The welcome call was also very helpful and just confirmed that this was the right decision for my current situation. I absolutely loved the fact that they send a packet with the same information.

Mr. Edgar ** was very very good in explaining the companies qualified information he had to tell me! He is easy to talk to and explains everything by the book! Thank you Mr. Edgar **! I would recommend this company to any that needs help! Thank you to Monica that called this morning and helped through all the rest that needed to be said! Both very patience with me and made me feel important! Thank you!

Every call I had received, staff is always nice and friendly. They make sure I understand everything and are willing to answer my questions no matter how many times I asked. So far the process has been easy and reassuring.

I am very pleased that I chose National Debt Relief to help us with a difficult financial situation we're in. They have given us hope that things will get better. Mr. ** was great in explaining the program. The support that is given by this company is surprising. Awesome lines of communications with any question or concern you may have.

Mr. Steven ** was our Debt Relief Specialist. Before even deciding to move forward with the process, which is taking a "leap of faith" on our part, Steven was transparent throughout, answered all our questions, and addressed our concerns. We had inquired with other competitors of NDR, but it was Steven's high level of customer service that convinced us to work with NDR to help us get out of debt.

Michelle and the welcome call was very clear and informative. Both customer service representative were very knowledgeable and friendly. Both explained everything very clear and understandable. Excellent in making sure all information was understood and how to contact the team if I had any questions moving forward.

They were friendly and professional and explained every details. They would always ask if I had any questions. Thanks for fast professional service. They supplied me with all the contact information and phone numbers if had any questions. Thanks I am very comfortable with everything explained to me.

Like the service I received, very friendly and helpful, recommend to friends or anyone in need of your service. I'm glad I made the call for your help in he thing send free, looking forward to work with you to help me get send free.

There can be a great deal of stress in having to ask for financial assistance. Working with the consultant was very comforting. He was intelligent, kind, and respectful during the process. I felt as if I was being treated with respect, which is greatly appreciated in this troubling time.

Thanks for the service and professional courteous explanation. I plan to use this service as much needed to get me through this debt and out of debt. I like the thorough explanation and signing the documents online. Thanks again!!

I started this program today and I have high hopes that everything will be settled and taking care of in due time... So far everyone has been really helpful which make it easier for me being in this situation. I really appreciate it...

Great experience so far. Everyone was so nice and understanding and made me feel like I had hope again that things would improve. I would recommend this National Debt Relief for anyone that is struggling and can’t seem to keep.

I had some things that came up and I was not keeping up with the payments. I gave National Debt Relief a call and everything worked out. Their enrollment process was quick and easy. I gave them all my information as far as my finances go and they figured out what was the best payment option that I can afford. NDR consolidated everything into one payment. That has helped out quite a bit and was being able to work with me. I've been a year and six months in their process. My negotiator was really good to talk to. He explained everything and I didn’t have to ask him a lot of questions. He communicated with me through emails and phone calls. I was really comfortable discussing my needs and concerns. I'd recommend NDR to my friends.

The people at National Debt Relief are very helpful and knowledgeable about what they're doing. They always follow through and are always on time. They were also flexible and they worked with me when I needed to skip a payment. I am enrolled in their debt settlement program and they were able to work with the creditors and give me a lower credit price to pay. And it's convenient that NDR has an escrow account that I can put money into. My payment plan is a little high but I understood that these guys need to be paid off, so I was willing to go for it and do it. I've had to cut back on a lot of things including food and gas. But my goal is when the payments are done, I'll be relieved and it'll be a big help. I have about five cards that need to be paid up. I got two paid up so I'm about a third of the way through. When you put in a request for service, their turnaround time is very quick, so I'm glad I stuck with them.

The two people I had contact with were very helpful, informative and patient. I contacted this company due to a mailer I received. All my questions were answered to my satisfaction. I feel that I can reach out to Nat’l Debt Relief at any time with any questions.

The staff I spoke with were very professional and knowledgeable. I was very pleased. Carlos answered every question. He explained the process. He doesn't speak down to you. I liked the way he is so organized. The signing of the was was great. The follow up call was a breeze. The lady was also very well with checking all the forms. I would recommend to others.

Everyone has been wonderful! So polite and informative, and everyone was so helpful. Of course I'll know more once the program gets underway, but for now I've talked to nothing but nice people. A+ service, and everything explained in great detail.

Everyone I have spoken with, up to this point, has been very helpful and encouraging with explaining the steps that are to come in the near future. I could not have asked for a better team of people to help me out at this point. Very impressed!

Loved the customer service! They were informative and made me feel a sense of relief, I was really worried about handling my debts but after speaking with NDR I was really put at ease. They let me know all the steps that they were going to take to resolve all my debts.

Taj ** is amazing, very personable, and explains everything in an easy way. I feel secure and supported signing up for this program. It is always easy to get a hold of Taj and I know this will continue in the future. Marie was also very friendly and knowledgeable when we went through my welcome paperwork! I would suggest this program to anyone!

Quick, easy, and friendly. Every person that assisted me was super friendly. I felt ensured that I was doing the right thing for myself and my future. They helped me get a better understanding of what consolidating mean. The payment plan we have arranged was well in my comfort zone.

My experience: I am very glad. They are very fast and specific. It was very helpful to me. They give me options to decided the best. Of course, I will recommend my friends to contact National. They will be proud of you too and can find the counsel and help they needed.

I had a great experience with everyone I have talked with from National Debt. They explained everything so I completely understood. And they made sure to answer any questions. I am excited to start this process to get out of debt sooner and not be stuck in the same cycle of paying and getting nowhere.

My experience was efficient and professional with very friendly representatives. Even though there was a lot of information I believe it was all covered with great detail. I am excited about getting out from under this debt. I hope to be able to re-establish my credit rating at the end of this program.

Excellent communication and explanation of events as they will happen. Very satisfied with the entire experience to this point. I am looking forward to the day when I am clear of debt and on my way to being able to relax. This has already eased a burden that has been hanging over my head.

I called to complete my welcome call to move forward with my program. The woman I spoke with was absolutely wonderful. It's easy to feel at ease and relieved after talking with her (I apologize I don't remember name). I appreciated how she spoke to me, how she was informative and patient, and I really felt that she enjoyed helping me instead of making me feel like I was bothering her. It only takes one bad customer service call to put a lasting sour taste in a customer's mouth and I am happy to say that I feel nothing but appreciation for how our phone call was completed.

Awesome experience. Everyone was helpful in explaining the process and guidance. The process was easy. Customer service was available to answer all questions and concerns. I would recommend this program to family and friends that are in financial hardship.

Workers help made things easily for me to understand toward helping me to be debt free. I am so grateful for making up my mind to call on National Debt Relief. I would gladly recommend National Debt Relief to anyone.

I'm totally happy that I called and I am certain it will make a difference in my life. With the wonderful assistance from my contact person, I was assured that everything would work out. It's pretty scary turning over your life and finances into another person's hands, but I'm thankful for the second chance.

Mr. ** and Ms. ** were very polite and informative. It was a pleasure to talk to them both. Would recommend to a friend in the future. They were very explanatory on all accounts and informed me that they could be reached whenever I would need them. That really means a lot to me as I have never had to do this before. Thanks for all of your help!!!

Callers honor time and state how long the phone call will take up to 15-20 minutes which was exactly how long it took. There is a lot of information to consider, but the team is extremely helpful and ready to see financial freedom for you.

I haven’t begun the program yet, so I can’t comment on how the program works, I will say the two people, Michael and Viola that I’ve spoken to were very informative and kind, they were upfront with how things works, about the fees associated with the program and how long it will take and if you finish early.

They helped me with all my questions and concerns and really put my mind at ease. And both the reps I talk to were very friendly and patient with my questions. I’m really excited to have them help me with our debt and get back on track.

This process was very easy and understandable. All of my concerns were addressed and the staff was very professional. David was amazing. I look forward to the future outcome of my debt relief. Everything was explained to the full extent. Seems to be a great service. Thank you.

My experience was very good. They helped answer all my questions that I had. I was worried but at ease by the end of our conversation. I felt comfortable in my decision to go with this program and am excited for the results.

The person I spoke with spoke very clearly. He did a good job at explaining everything in detail with me. I would definitely recommend this company to anyone I know needing debt relief. The entire process has been very easy.

Desiree ** was easy to speak with regarding my financial hardship and very knowledgeable of the services and expected outcome of the program. She answered all my questions, was very professional, most excellent customer service and gave me hope that I can handle this situation, can resolve and start rebuilding my credit in a few years. I really appreciate this opportunity and look forward to see how it all turns out in the future.

What a pleasant experience. Unfortunately we are in a jam with debt. We are very fortunate there are companies out there like National Debt Relief to help us get out of a jam. Thank you again for all the support and no negativity at all.

Shelley was very helpful and supportive in helping me set up an account and giving me clear and transparent directions, and program details. I can't really review much else as I am very new to this program and do have the experience to speak to either good or bad.

Very helpful is a scary situation. He explained and went over things very thoroughly. Explained what to expected in the next few month and what to expect at the end of the contract. He explained debt may affect my gross income as far a taxes are concerned.

I was nervous about getting in the program but once I made the call, I was at ease. From the initial why National, to the completed results I have thought that I was treated with respect and they were very easy to understand, and if I had any questions it was answered promptly.

Great experience, very helpful staff. Would highly recommend to people in my situation to move forward with National Debt Relief. I am saving money and feel relieved to know that I will be paying off my debt. The process is very straightforward and the staff make it very easy to follow.

Thank you for your help. I look forward to clearing my debt up. I’m not sure exactly what else I’m supposed to say other than thank you. This was a positive experience dealing with your customer service program. Again thank you. Have a wonderful day.

Two people I've been dealing with, Al ** and Maria, were clear, kind, patient, understanding, efficient and thorough. I couldn't have asked for anybody better. They each answered every question, listened to my every concern, calmed down my anxiety, and gave me room to breathe and think.

My only problem during the enrollment process was gathering loan agreements with my current debtors. I had long standing accounts and my Initial loan agreements were either thrown away or lost by me so finding them or contacting the debtor to request them was difficult. Other than that, I feel the program is extremely well put together and thorough. Everyone I talked to was very courteous and well-trained.

I am very pleased with National Debt Relief. They have explained everything and I do understand. They were very professional and helpful. I do thank you for assisting me. It is very helpful to know someone is out there to help me. Thank you again.

At first, I was hesitant about taking the first step, as, we have never used this type of service before. The associates we spoke with were very thorough and courteous in explaining what was involved in completing this task. I would recommend to anyone in a situation such as this to at least see what the program has to offer.

Everyone I spoke to was thorough and understanding. They answered questions fully and expressed empathy for my situation. Micah was great; he is a perfect initial spokesman for the company. The gentleman who handled my follow-up call was very professional and also personable at the same time.

Just began my journey into becoming debt free. I am in trusting National Debt Relief program to take care of these needs for me so I can have a future exceptional credit score. I sure hope this is the right solution to my issues.

Everyone I spoke with has been very helpful and knowledgeable with any questions we have. This program will help us get in a better financial place as we, my husband and I, needed. With this program, it’s a lifesaver!

When my husband was injured at work and lost his job several years ago, our world became a mess. We have been struggling ever since. One call to NDR and we felt we could finally move forward from the financial quagmire we have been stuck in. NDR has given us hope. The staff were professional, supportive, informative, and kind.

Very informative, very thorough, made sure that I understood program, asked lots of questions to get information correctly, double checked information, gave thorough instructions, provided answers to my questions. Received two calls and got setup with online account to monitor everything.

I'm not working and I was getting behind on my credit cards. I wanted to get rid of them. My mom told me about National Debt Relief. She was with them one time and they helped her out. So I went with them. I just had to get them my social security number and senior ID and they took care of the rest. The program I am on has been great for me. I also have no problem with the staff. If I call and need some answers, I get them, and they call me to let me know what's going on. I go on my email too to check on it so they don't have to give me too many calls. They are wonderful. I worked with a specific person in the beginning but now, whoever works with me is fine.

Everyone I spoke with, especially Matthew, was very kind, informative, and helpful during the enrollment process. For the first time in several months, I felt some sense of hope, rather than complete despair. I was very impressed with the "up front" and thorough information and I felt much more at ease after reviewing and discussing with such competent, professional individuals. I look forward to being debt free once again and I'm very thankful I answered that first phone call from Matthew.

I had a great experience. Everyone was very helpful in pointing me in the right direction to get my credit back where it needs to be so I can get approved for a mortgage. I highly recommend this company to get your financial freedom back.

I would like to thank You for your help during this hard process. This is the first time that I have been going through a situation like this. I felt I didn't have an answer, and when I went online and ask for information it took less than 30 minutes when an actual person call me back. It was amazing to see that somebody was there and will advise and guide me through this process. I am starting this program and I already feel an enormous burden has been lifted from my shoulders. I can sleep better. I can even breath better. Thank you very, very much!

Couldn’t have been more friendly and reassuring. Answered all questions and made me feel better about my decision to take this route. Would say to at least call and talk if you aren’t sure because nothing is forced or mandatory if you don’t feel comfortable. Looking forward to being able to breathe for once.

They have been very helpful and informative through this whole process. I couldn't be happier. Bruno ** was the first person I talked to and he was very patient and helped me understand all the information that he was providing me with.

Everything with National Debt Relief was so smooth, I was really worried at first when I first contacted them. I was already behind and I was worried they wouldn’t be able to help, but by the end... everything was easy to understand and easy to breakdown that I have faith I can get rid of my debt sooner than later!

It was a pretty simple step to get to another to clearing my debt and getting my credit to where I want it to be. Also the representative that I spoke to was very understanding and help get one step closer to freedom.

I was put in these position unknowingly by my spouse and he made some really poor decisions regarding using credit cards and unsecured debt. We owe about 65k. After much consideration, we signed up with NDR when I started taking over our finances again. Our first deposit into the program will be next month. During my research I read reviews from people regarding NDR. My Debt Specialist at NDR, Daniel ** & Scharon **, has been extremely helpful and has pointed out the positives and negatives of debt settlement up front. They were honest and compared all of my options in a truthful manner. I know it won't be super easy, but I need this option. I can honestly say that I am still VERY VERY nervous about doing this. Our only other choice was bankruptcy and that is an option that we didn't want to face. I hope the knot in my stomach goes away once this program gets rolling.

Everyone was a great help. I appreciate you taking the time to help me out. I have in the past been scammed by another debt resolution company. Your enrollment rep Geri ** made me feel at ease. You will be highly recommended to my friends if they ever are in the need.

Very nice and helpful people on the phone. Answered all my questions, very happy with my experience with the company. People are very present to speak to. Gave you good information. Looking forward to becoming debt free. I have been in debt for many years.

Staff was easy to talk to & very informative... Answered all my questions without making me feel stupid... Very patient with my computer illiteracy. Would definitely recommend this organization to people who are losing sleep due to financial stressors.

My experience with the people that I talked to with National Debt Relief was a very positive one. They were courteous and patient with me during their explanations of the program and what is expected. They went through the process and covered the documents that I was given.

From the gentleman (Dwight) that enrolled me to the lady (Tonya) that performed the welcome call I found them to be very professional. I am most impressed with the double verification of the program guidelines and how to utilize the legal department if necessary. I will recommend this company with no hesitation.

We have carried this debt for a very long time. It has been very stressful. Lauren ** was exceptional in discussion and solution options... that will get us on track for our future. We have managed to continue payments but with the loss for my employment we have exhausted all avenues.

I was approved for a mortgage that I should not have been approved for because of my debts and it was rushed through and put me in a world of hurt after the closing of the house. It was a horrible time. I had been looking into debt consolidation with my credit card companies, but I wasn't getting anywhere with them. I was feeling desperate and called National Debt Relief. They called me back in 25 minutes. It was great. They told me that I'll be completely paid off within 48 months. They went with all of my creditors that I chose. So there were certain creditors that they left out. There were a couple credit cards that I kept on my own to pay off the bill and get done. They worked with all of them.

I couldn't pay my credit cards every month and a friend of mine referred me to National Debt Relief. I entered a consolidation program where I can only make one payment to all my creditor and it cut down my payments by half. The enrollment process was fine and their negotiator was helpful. We discussed setting up the payment plan over the phone and I was always comfortable with that.

I didn't know what to expect, but after speaking to Mr. Steve ** I could start seeing the light at the end of this dark tunnel because I was doing everything possible to stay a float with my one income for my household.

The experience was good, the process was efficient, the reps knowledgeable. Being able to sign the forms via email was a plus. Everything was explained to me clearly. The phone calls did not take up as much time as I thought.

I am very satisfied and happy to do business with your company. Very professional staff and very helpful with any questions so far that I have had. Hopefully we can get out of debt much faster. Debt can be very nerve wracking, But this will be a relief.

Analissa was very kind, thoughtful and knowledgeable. Found the best plan for our needs. She explained everything and made sure we understood what was be said and what to do next. We feel so much better and the stress is lifted off our shoulders. We would recommend National Debt Relief to help with any financial problems.

The agents that helped me to get the assistance and the welcome call were very eager to help and answered all my questions. The payment is reasonable and the time to pay off the accounts is better than what it was going to be before.

This has been a great experience. Easy to understand customer service with NO pressure. All information was straightforward and both of the reps I spoke with were kind and willing to help. I feel a huge relief having this team on my side.

Eric ** and the welcome person Carolyn was very knowledgeable and professional in their jobs. They made sure that I was aware of what the procedures and consequences were and if I had any questions. Keep up the good work.

I consult about my credit card debt to Cass **, one of your customer service. She has professional and respond to me quickly. Finally I signed on your debt free program. I satisfied your professional service. I will recommend your company to whom needs debt free service.

Very pleasant and helpful getting started with the process. The presentation was made clearly and accurate, giving me the opportunity to ask questions at any time during the conversation. The process of completing the application went smoothly and quickly. Thank You!

Mr. Paul ** has been patient with me as a client, helps me in filing my debt, what a relief and also the lady who help me with my portal, I am sorry I forgot her name. Good customer service for the two of them since this is my first time to do this filing, great job??? And I didn’t regret doing this because of how they introduced me and helped me filing my debt consolidation. I will tell my friends about my experience with this company, awesome. Thank you.

I spent about two hours on the phone to set up the account and I thought everything was going well. However, since that time, I have had nothing but trouble. My attachments are getting blocked by the their network and the online help has been useless. I cannot update some of the creditor accounts but the support people I contact don't know how to help. They can only suggest time-intensive items, like closing my bank account to cut off creditors (and legitimate account as well). I can't even find this alleged order number that I am supposed to use with the rating.

Mike & Laura were extremely helpful in getting everything sorted out for me and helping set everything up that I would need in order to become debt free. They made everything easy to understand and gave explanations on where or how I could find additional information if I needed it.

This place has such great customer service! They were able to answer all of my questions without any hesitations. Very skilled workers that know what they are doing. Apart from that, they are nice and friendly. I would recommend them to family and friends.

At first, I was a little skeptical but after they finally got started they have resolved 3 of my debts with good results so I would highly recommend them to anyone. I would like to also add that the money I have saved has been quite substantial. The staff have always been very cordial when they have talked to me.

Great team, great customer service, made it as easy as 1 2 3, would highly recommend to friends and family in need of relief. Thank you for your help. Now I can be at easy about my bills, no more worries to pay everything on time.

I have only just enrolled with NDR, so my experience is limited. Everyone I have spoken to has been professional and relatively helpful. However, I am still waiting for confirmation of receipt of a form with sensitive information that was sent four days ago.

Both women I spoke with were very helpful!! Glad I signed up to help me get out of debt from my piece of ** ex-husband! Can't wait to see the results and complete the program!! Alyssa was very kind and listen to me.

After my husband lost his job and living on one income for several months we thought we were doomed. Until I called NDR. They were so helpful and made us feel at ease. The whole process so far has been very easy. We now see the light at the end of the tunnel. Thanks to NDR.

My experience with Loudene and Monica was great, they were both very kind and polite, informative and willing to listen to my concerns and answer any questions that I had. They assured me that all would be well, taking a huge load off of my mind.

Anthony who signed me up for the program was very professional and answered all of my questions. He also addressed any concerns at the same time. He was thorough and made me feel comfortable with my decision to sign up with the service. The welcome call was exactly the same experience.

All of your employees that I talked to was very helpful, friendly, and professional. They were very knowledgeable and helped me thoroughly. I would recommend National Debt to anyone that needs your service. Your services are greatly appreciated because otherwise I would have either been in jail or would have lost my mind which would have caused depression or suicide.

Everyone I have spoken to was very helpful in answering my questions and explaining things to me. Sometimes I can be hard to reached by phone because of my job. Joe is very quick to answer my emails. The lady I spoke to during the welcome call. Was very helpful and easy to understand.

I am just starting this process and to be honest I'm a little nervous. I have always paid my bills on time even though it's been extremely tough with hardships. I felt this was the best program for me. My contacts have been polite, easy to contact, professional and made me feel at ease explaining everything I should expect to happen during this process.

Just got started. Hoping it's a great service to use. I'll be debt free in a few months. First time doing this so I'm feeling better to be debt free for myself and children we'll bring. I've got to learn how to be more careful how I spend money.

I was very impressed with the level of professionalism during the phone conversation. If she is an example of the quality of this company, then I have made the correct choice is receiving help from NDR. I am looking forward to working through this process and coming out much better in 3 years. Thank you!

The only thing I would change so far is just more fluent English speaking customer service advocates. Other than that, the people I have spoken with seem very caring for the hardship that I am trying to work through and gave me ample opportunity to ask questions and told me how to get in contact with them should any arise. This is a scary process but so far the people I have spoken with have eased my anxieties well.

All people I have interacted with have been courteous, empathic, and articulate regarding this process. I look forward to my outcome. The person I spoke with on the Welcome call was herself enrolled in the program. She was extremely helpful and reassuring and gave me needed level of confidence to move forward.

Ashley, did a great job explaining the process and verifying my information. Also Bill ** was easy to talk to and really explained the best process for me, it is difficult enough to have to ask for assistance, but they made it easy and painless.

Teddy ** and the welcome caller were fantastic! They read everything to me and consistently asked if I understood which followed with, "Do you have any questions. I feel like I understand how your program works and I will work diligently to increase my savings account so I help you help me pay my debt off as fast as possible.

Based on the ratings and experiences from other people, we went with National Debt Relief for a consolidation and the experience has been good so far. I found them online and then did most of the enrollment over the phone. Whoever negotiates with the people asked me if I was gonna accept the offer. They told me what they were offering and what I would need to pay extra. Sometimes you gotta rob Peter to pay Paul and make it happen but I’m here to do and pay as much as I can afford. I wouldn’t be there if I can afford all of it.

The welcome call was very thorough. Everything was explained in great detail and I believe I made the right move in choosing NDR to help me get out from under my debts. I am grateful to have found a company so highly rated. I look forward to the day when I am again debt-free.

Clear concise considering agreement. Kesha ** was professional and did not read from scripts with my questions or thoughts shared. Welcome call is very good. Also Lupe also a pro and easy to understand. Thanks to all for your help.

I feel my service consulting rep did a outstanding job! Explaining how National Debt Relief Works! Took the time to go through everything and answered my questions I had when calling. And let me know that she will be there for me!

The NDR reps were great! They were very knowledgeable and friendly. They were patient as they helped me understand options and counseled me as to how my choice would affect me. I felt like they really cared about my situation, which was very nice. They also left me feeling confident that someone would be there for me whatever my concern or question might be. I wish every customer service experience could be like mine with NDR customer service.

Made the whole process very easy! Answered all of my questions and dealt with all of my concerns! Very professional. I am quite pleased and would definitely refer friends and family! I’m happy to say the process was very painless!

NDR had all my financial information incorporated in my agreement which made the process much easier and faster. Everything was set out and the Customer service representative was there the whole way to explain all the issues. They let me know that I may be encountering some difficult times with creditors but they will be there to take over. Also, there may be a four or more month gap between my first escrow payment and my first settlement due to the time it takes creditors to begin collection action. I chose NDR because of its BBB rating's long history.

Everything appeared to go well. Your representatives speak way too fast when going over the agreement which makes it hard to understand sometimes. My temporary password to my portal account did not work but when I changed it I see there should have been a number which was not provided information.

Cristal was very helpful but also very kind which I appreciate. Shevon was likewise helpful and nice. I like that so far everyone I have spoken to is both helpful and kind. I really do not have anything else to say yet. I have only just started with the program.

I am so happy that a friend referred me to National Debt Relief. I am very aware of what will be transpiring because of the wonderful communication that has been given to me in writing and on the phone. I have all the tools I need to get through this very trying time. Thank you!

Good evening. The call was very helpful. The man was very courteous and helped explain the program thoroughly. This is giving me quite a bit of peace of mind as we begin this journey to becoming debt free. I can't thank you enough.

Everyone I spoke with was very thorough and very polite. The process was very easy! Thank you so much for making things very comfortable and making sure I understood the process every step of the way! Giving information was very easy. Having someone go over the packet with you was great. A great experience considering the uncomfortable nature of being in debt.

Thank you all for helping me through this process. Everyone I dealt with was professional, courteous and patient. The process was very quick and easy to understand and I appreciate everyone's assistance. I look forward to continuing to work with your company to clear this debt up. Thanks.

When I had gotten into a bind with some credit cards and was looking at how I could get out of it, National Debt Relief was the best option. I did some research about NDR, and I liked the reviews I saw online. The enrollment process was easy and well explained. At first, I wasn’t sure that it was the route I was gonna go and had a lot of questions. They answered all my questions and gave me time to think about it. I called back three different times and had more questions before I decided what to do, and they were very understanding. They got me a loan through Liberty Lending to pay everything off so I’m out of the NDR program and just paying Liberty Lending now. I worked with NDR for less than a year and with them, my credit cards are paid off. They got me good settlements and settled with the credit cards companies. The cost was reasonable too for the quality. Working with them was a positive experience for me.

Devon and the Welcome call representative were extremely thorough, it is so refreshing to have the accessibility to speak to a Devon and the Client Success Team at any time if need be. Thank you for all your expertise and amazing customer service.

Amazing people to work with and they make the process smooth. I will most diffidently recommend them to anyone who needs help paying a debt. I am happy I made the correct decision by calling National Debt Relief for help.

By far the best debt settlement company out there. Very professional & lots of great services are included in the plan! The welcome call was helpful and I became acquainted with the plan and online account options. Thank you for helping me get back to living again!

Great experience, the customer service representative was very professional, knowledgeable and helpful. I was walked through the whole process with no interruption and the agent has spoken with a very clear voice. The whole process did not take long time.

The two people that I spoke with seem to be very professional and courteous. They were also very thorough. They went over every little detail of their program. I felt comfortable while speaking with both of them. It was a very good experience.

Been with the program for a year now and have half of my debt settles...yippee. What this program has taught me is to do it by myself. I have 9 creditors, a lot I know but all together had $15k in debt. That’s what’s required to start the program. I was SO relieved because I had been carrying all this sadness of debt for so long and I thought someone was actually there to hear me out, I was truly wrong. Not only did I almost get sued by one of my creditors already but they refuse to negotiate with any of my other ones until the two, yes they only settled two creditors, are paid completely. They didn’t take ANY stone taking out their fees though. So I’m now paying my highest owed creditor and the creditor that tried to sue me, leaving my other 7 creditors to go to collections and possibly lead to me getting sued again because I live in a state where the statute of limitations is 10 years so they can sue me until I’m 34!

I'm just a person with debts, Paul was very nice and understanding and Everyone was pleasant and understanding keep up the good work, I will recommend you to my family and friends. I'm looking forward to start this new journey and got out of debt.

The agents that worked with me did a very good job at explaining the program and other information. They were also professional and very courteous. Thank you so much! I will recommend National Debt to anyone I can, and anyone that needs the help. Thank you again.