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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 179 Reviews 35235 - 35435
    Verified purchase
    Staff

    Reviewed May 15, 2018

    I would like to say The National Debt Relief team have been wonderful to me! They have answered all of my questions, and I have been horribly embarrassed by this, but I feel like they have not judged me for this mistake. I know I hat they are willing to help me get through this hardship!

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    Customer ServiceProcessTransparency

    Reviewed May 15, 2018

    Good customer service and very thorough. Answer all questions and explained the program. Program is very simple and direct. Keep you in control of your debt. It is a flexible program. The program will do the negotiations. I am confident that education is the key to success in this program.

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    Customer ServiceTransparency

    Reviewed May 15, 2018

    Top notch customer service. They explain everything in detail and do not leave you with any questions at all, just complete peace of mind that everything will be in good hands. So far I am very impressed. They act quick and waste no time in taking care of you and all the details even making sure I have legal representation for down the road. Very satisfied.

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    StaffProcessTransparency

    Reviewed May 15, 2018

    I was very appreciative of the fact that Darien ** was very patient with me and answered all my questions and explained the entire program to me and the fact that he was very knowledgeable and very pleasant and very patient.

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    Process

    Reviewed May 15, 2018

    This is my first debt resolution, but the process so far has been seamless. I look forward to further dealings with this company and being debt free with their help. To date, I am very pleased with my dealings with National Debt Relief.

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    StaffTransparency

    Reviewed May 15, 2018

    Explained things over and over until we understood everything. We are very grateful that someone would take that kind of time to help us understand exactly what we were going to join and sign. Kathleen was professional and put us at ease.

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    StaffProcessTransparency

    Reviewed May 15, 2018

    Everyone involved in getting me enrolled in my personalized program was extremely helpful and understanding of my situation. They explained the process in great detail and answered EVERY SINGLE one of my questions (even the ones I asked multiple times)! I cannot express enough how helpful Jason was and how comfortable and confident he made me feel with my decision to join this program. Would highly recommend.

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    Staff

    Reviewed May 15, 2018

    All the personnel are very courteous and polite. They answered all of the questions I had in an easy to understand method. Very happy to have National Debt Relief handle my case. I will definitely recommend this company to all my friends and family that are having the same problem. Thank you all for taking the time to help me.

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    Customer ServiceStaff

    Reviewed May 15, 2018

    Four months in and some of my larger accounts are already being settled!!! Great customer service and everyone is very nice and helpful. Would recommend to anyone who is having problems with credit issues! A+++!!! Also, it looks like I might be out of debt way sooner than I thought which is awesome!!!

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    StaffProcess

    Reviewed May 15, 2018

    Very easy, your counselors a very pleasant to talk to. The transition was very easy. All of the information was easy to understand. I felt very comfortable explaining my situation. The counselors were comforting and non judgemental. Thank you. I gave my testimony while driving. The young man was concerned for my safety as I drove. Not wanting me to do anything to cause me to be distracted. I will recommend this program to anyone who needs help.

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    StaffProcessTransparency

    Reviewed May 15, 2018

    Mr. ** was nothing but kind, helpful, professional and PATIENT. He went up to bat for me and had no problem taking his time to explain the process and all of the details to me. I had a great experience doing something I absolutely dreaded: dealing with my huge load of debt! Thank you.

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    Customer ServiceStaff

    Reviewed May 15, 2018

    Very helpful, friendly and informative. Answer all my questions. Explain in deals the company and their goals. Explain the agreement to help me understand. I would definitely recommend a friend. I’m excited and look forward to working with National Debt.

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    Verified purchase

    Reviewed May 15, 2018

    Within 5 months, I had my first debt resolved. I was nervous about joining at first, but I am happy I did! My experience so far has been nothing but positive from day one. I know that I will have to start rebuilding my credit but being debt free will be worth it.

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    Transparency

    Reviewed May 15, 2018

    I'm not very good at computers and Dean walked me through every page and made sure that I understood before signing anything. I am so happy knowing I can cut all my credit cards. I might try melting them into one piece of colorful plastic.

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    PriceProcess

    Reviewed May 14, 2018

    Seems like a great program to help people who are financially strapped. The program will be very helpful to me since I was struggling each month to pay my credit cards which nothing was getting reduced from the interest each month.

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    StaffProcess

    Reviewed May 14, 2018

    National Debt Relief has done an excellent job so far at settling my debt and reducing my payments to a manageable level. For the first few months of the program it didn’t feel like things were happening then all of a sudden four of my creditors were settled. They have given me good advice on how to handle creditors to be painless for me and without harassment by them. I highly recommend National Debt Relief. They are turning a nightmare into a great experience.

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    Customer ServiceStaff

    Reviewed May 14, 2018

    We are so grateful to have this option available. Truly thankful to God for it. The burden was bringing great stress and this is a reasonable solution with added protections. The call itself was so much easier than we thought it would be. Very easy to understand and ask questions. The staff were very helpful.

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    Customer ServiceStaff

    Reviewed May 14, 2018

    The Staff are very professional, informative. They treat you respectfully and non judgmental. They strive to answer any and all questions. They move quickly and thoroughly in order to get you on the path of success. They truly wish to help you succeed and become debt free. I would recommend to any friend who is struggling with debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 14, 2018

    We have received well explained information, with everything brought out into the open on how the program works. As we are staring, we feel good about being able to get our debt under control. The representatives was kind, helpful, and patient, as was the lady on our first call. We chose this program because it had the best reviews.

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    Verified purchase

    Reviewed May 14, 2018

    Very happy to have finally taken the right steps to alleviate myself and my family of this massive burden that has affected our lives for some time now. Thank you for your help and support. Looking forward to getting back on track without the burden of such high interest rates.

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    Customer ServiceStaffTransparency

    Reviewed May 14, 2018

    Great customer service. Answered all the questions I had, as well as questions I didn't think to ask. Very friendly and kind. Sent documents right away and walked me through them and answered questions I had. Also was very helpful in walking me through all the paper.

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    Verified purchase
    Staff

    Reviewed May 14, 2018

    The Representatives at Debt Relief are always very professional, friendly and willing to go above and beyond to ensure that all my questions and concerns are answered. They are knowledgeable and I am comfortable with them. The service is excellent.

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    Staff

    Reviewed May 14, 2018

    So far very happy. I still have a long way to go and everyone has been very helpful. I am a senior and everyone has worked very hard to help me understand everything that is going on. With that said I am just in the beginning of this process.

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    Staff

    Reviewed May 14, 2018

    So fast and easy! And they answered all of my questions quickly. Ryan ** was fantastic and super helpful! I honestly thought I was swimming in debt, and would never be able to get out. They had me working on it at a reasonable rate in just a few days.

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    Staff

    Reviewed May 14, 2018

    I would highly recommend National Debt Relief. The representatives are knowledgeable and straightforward with all the necessary information. Also friendly and knows how to reach out to individuals in need of assistance. I was able to get assistance quick and easy without having to register one day and wait a week or so to receive the necessary information needed. Everything was done in a couple of hours.

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    StaffTransparency

    Reviewed May 14, 2018

    Dairy ** was awesome. She was a real human who cared. She explained how everything worked. She listened well and answered in a clear way. I would highly recommend National Debt Relief to anyone in the same or worse position that I was in financially. Thank you.

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    Staff

    Reviewed May 14, 2018

    I’ve spoken to a few different people to set everything up and all were very helpful and polite. Happy with my choice to go with this company. Very quick process to get approved and a few options for you once they have your information.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 14, 2018

    The 2 ladies that helped me were very friendly and understanding. They explained everything very carefully and they gave me all the information I needed to write down and by email. I’m very happy I called. I’m will be very happy once this process is over and I am out of debt.

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    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    I have received the best customer service so far from National Debt Relief. Kathryn **, our debt specialist, has been very kind, helpful and generous. As she was guiding us through the process, it was like we were talking to a true friend.

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    National Debt Relief
    Response from National Debt Relief

    Janet, thank you for taking the time to tell us about your experience. We’ll be sure to recognize the agent who helped guide you through the process. We’ll do our best to continue giving you the same level of personalized service as your program progresses.

    Verified purchase
    Customer Service

    Reviewed May 14, 2018

    Still very scary but everything was talked about. Seem to be aware that I may have many questions going forward so I was given all the info to contact. Just worried about constant calls from creditors and getting notified by collection agencies.

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    National Debt Relief
    Response from National Debt Relief

    Pamela, thank you for leaving us your feedback. Being apprehensive about the process is completely normal, especially in the beginning. We encourage you to bring all your questions to us and stay up-to-date with what’s happening in the program. We’ll continue to work closely with you on your path to being debt-free.

    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    Absolutely great offers, well respected manners. I was able to get a better understanding about the program. This is actually a stress relief with all the debt I'm in and I feel secure with joining the program to move on with my life without no worries of looking for creditors to harass me.

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    Process

    Reviewed May 14, 2018

    Today was my first time experience with National Debt Relief, so far I am very happy about. I am helped the way I was never thought I can be... I will recommend this program from all my heart. I thank you all for the help I never believe exist!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2018

    i just applied today and everything seems to be going well, happy to have action plan to get out of debt and lucky to have National Debt Relief on my side. Great customer service who are very helpful and willing to do what they can to make everything you need work for you.

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    Staff

    Reviewed May 14, 2018

    Chris ** was outstanding. He made me feel like a person and not a number. I know this is a GOOD thing for me as I want to get back on track, Edmund ** in underwriting was AMAZING TOO. I am very pleased. Thank you much!

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    Verified purchase

    Reviewed May 14, 2018

    They told me I would make 29 payments and be done. Now all of a sudden they want to rush the process making me pay all in one sum of over 2000.00 And still tell me My payments continue to 2022. I started the Global account payments in 2017. That is way more than 29 months. I am not happy... My 250.00 payments for 29 months is 2 years 5 months. 2022 is 5 years!!!

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    National Debt Relief
    Response from National Debt Relief

    Hello Frances,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    You can call or email literally any questions I have and get close to immediate responses. They are very friendly and great at walking you through the process of the stressful situation of trying to get out of debt. I'm very happy with my experience so far. Been using there help since Dec. 2017 and it's now May.

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    StaffProcessTransparency

    Reviewed May 14, 2018

    I am beyond pleased with how National Debt Relief has answered all of my questions, made everything really clear and easy to understand. I was a bit nervous on starting this process, but I could not be happier with the team and how kind they were. Thank you so much!

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    Customer ServiceStaff

    Reviewed May 14, 2018

    Very polite and quick service. Would definitely recommend to a friend. The rep was knowledgeable and helped answer all questions I had. Excited to see how well they settle my debt and make me closer to being in financial control of my life.

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    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    Very professional people. Everyone was very helpful and concerned. I would recommend to friends and family members. They take you through the process step by step and answer all your questions thoroughly. Very pleased. I look forward to getting free of debt.

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    StaffProcessTransparency

    Reviewed May 14, 2018

    The enrollment process was handled very efficiently with our contact person. He answered all of our questions and explained the program. I would definitely recommend the program to anyone. Thank you for everything. I can know focus on reducing my credit card debt and not have to worry about all of my accounts. I was paying the minimum payment each month and felt like I was drowning in debt.

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    ProcessTransparency

    Reviewed May 14, 2018

    So far my experience with them has been well and not very confusing. They explained everything very well and answered all the questions I has and then some. So very with my knowledge of the program with help me out greatly for the foreseeable future.

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    StaffProcess

    Reviewed May 14, 2018

    In a world where it seems every organization acts with arrogance and a committed belief that they are always right and you are an idiot who is always wrong, it's refreshing to feel I have someone who listens and is sympathetic to my question and concerns. Going through debt relief is a trying experience and National Debt Relief has made the process less painful, which is huge.

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    Staff

    Reviewed May 14, 2018

    Very nice and understanding. Helped me in a timely manner. Loved them all. Everyone I talked to they made me feel secure and that I am going to be able to get my life back and fix my credit. I can’t wait to get this all settled.

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    Verified purchase
    Staff

    Reviewed May 14, 2018

    Very easy and quick. The team is professional and very helpful. Thank you to Karee and Paul for their guidance and helpful tips. This is my first time doing something like this and I thank you all for the help in my financial state. Well done!

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    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    National Debt Relief’s promise to improve your credit is true. We fell into hard times above our debt and their staff has negotiated paybacks for many of our debts in an affordable and professional manner. Creditors no longer call as NDR has taken over all our accounts in the program. There is a lot of sacrifice by having to live within the means of dispensable income, but being in the program and paying down debt has been well worth it.

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    StaffProcess

    Reviewed May 14, 2018

    The staff was very kind and patient. I am very excited to begin this program. Everyone I spoke with showed confidence in what they were talking about. The staff was also very thorough which I appreciate. Thank you for calling and making this process start so smoothly.

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    Verified purchase

    Reviewed May 14, 2018

    I am so thankful to National Debt Relief. They were able to settle my largest debt for 1/3 of what I owed. They settled 2 more for about half. All this in less than 1-year. I would recommend them to anyone.

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    StaffProcess

    Reviewed May 14, 2018

    Excellent service - very helpful and knowledgeable. Patient with all of my questions. Understanding of my individual needs and responsive in a positive manner. This is a difficult process to go through but the employees are always upbeat with their responses.

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    Verified purchase

    Reviewed May 14, 2018

    Only thing I can say is NDR is awesome. Make started so easy and they were all Nice. My experience was awesome with NDR. It got me payments for less than Half that I have to pay myself to directly to the creditors. Feel less stress about how I have to make it month to month. Now I keep up with my part to pay things off and Live life better. Thank you NDR.

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    Process

    Reviewed May 14, 2018

    My wife and I signed up for the debt relief program and so far it's been nothing but helpful. We do not have to worry each month if we forgot to pay someone as we did have different people we were paying. All we have to worry about is paying our monthly payment to the National Debt Relief program.

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    StaffTransparency

    Reviewed May 13, 2018

    Very helpful and informative. They make it clear that they are there to help you and work with you in any way possible. No high pressure tactics and tells of all possible alternatives. They guide you through all the steps so no surprises,

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    Customer ServiceProcess

    Reviewed May 13, 2018

    I love how organized and smooth the process is. However the fee I feel is excessive. If you’re stuck in debt definitely give them a call. They are very honest and upfront and will give your great information. I was very stressed until I tried this program. If they lower the fees I would give them 5stars.

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    National Debt Relief
    Response from National Debt Relief

    Hello Ricardo,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 13, 2018

    Ed ** was extremely helpful in assisting me in making my decision to use National Debt Relief. I felt very comfortable discussing my situation with him. I was to the point of not knowing how I was ever going to get out from under this debt. He went through several options I had to choose from, and helped me realize NDR was my best choice. Thanks, Ed!!

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    National Debt Relief
    Response from National Debt Relief

    Mary Ellen, thank you for taking the time to leave a review. It’s important to us that our clients are comfortable in the program and that everything runs smoothly, and it sounds like we’re off to a good start. Please let us know if there’s anything else you feel we can do to make your experience more convenient and we’ll do everything we can to accommodate you.

    Verified purchase
    StaffTransparency

    Reviewed May 13, 2018

    Thank you for your help. You all have been very nice and walked me through every step. I think all who have been involved have explained everything I needed. Grateful for all the help your staff has given me through my hard times.

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    National Debt Relief
    Response from National Debt Relief

    Rosetta, we’re glad that we can help you through a difficult time in your life. We have several resources available to help make the process even more convenient for you. Please reach out to our team with any questions you may have and thanks for letting us know how we’re doing!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2018

    Pretty good work with them. They always pick up when you call... the best customer service on the planet... and they already working on my credit cards fast. I will be telling all my friends about them.

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    Staff

    Reviewed May 13, 2018

    National Debt Relief discussed with me how the program works. They are very professional and at first. I was Leery about the program because I didn't know if I could trust this company. I did some research and I kept seeing the advertisement on Television and I said this program must be legit. To make a long story short, I have been a client since January. So far they have been right on the money. I'm glad I chose National Debt Relief. Thanks.

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    National Debt Relief
    Response from National Debt Relief

    Felecia, thank you for taking time to leave us a review. Thank you for placing your trust in us and taking that first step towards being debt-free. We’re glad you chose us and we couldn’t be happier to be working with you.

    Verified purchase
    Staff

    Reviewed May 12, 2018

    Kameel ** was very helpful and patient in answering our questions and helping me apply for debt relief. Very personable and professional. Likewise Christina ** was very professional and diligent in making sure I understood everything about my welcome package and things I needed to do. These two employees are a credit to your organization and I look forward to my time with NDR to relieve my debts.

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    StaffProcess

    Reviewed May 12, 2018

    The person who helped me get started made the whole process seem quite simple. There was a lot to think about and she was very patient and made sure I understood each step. When it was time to review the paperwork, she went over each section explaining what I needed to know.

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    Staff

    Reviewed May 12, 2018

    Very good... They cover everything... Awesome! Would recommend them to anyone! Easy to work with. I also would like to say that they work in a timely fashion. The online portal is very useful as well. The people that work at National Debt Relief are very efficient, understanding and helpful. They help with any questions and are extremely knowledgeable... Very impressed!

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    Process

    Reviewed May 12, 2018

    Been in the program 2 years. They’ve solved nearly half my debt so far. I’m doing well in the program. As long as you keep putting the money in your account they can negotiate debts and settle them for much less than you incurred. My credit score is going up and I’m very happy.

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    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    Great customer service and very friendly employee (Robert **). He made the process easy and seamless. I would recommend anyone who is having any sort of financial hardship to contact National Debt Relief. Also it was very easy for me to call them and get the exact info on what I needed to do.

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    Customer ServiceProcessTransparency

    Reviewed May 12, 2018

    Willing to help me what I want to understand about this program. Did leave the message to remind me that I can call back to talk more. Did patience and willing to explain when I was not sure to follow the program.

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    StaffProcess

    Reviewed May 12, 2018

    My experience was a lot easier than I expected. I was worried it would be a much longer process to get enrolled in the program but Parker (my debt specialist) made the process quick and easy. I'm glad I finally signed up!

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    StaffProcessTransparency

    Reviewed May 12, 2018

    I was honestly surprised to find the team at NDR so helpful. Mark ** walked me through the entire process to get started, explained everything in detail, and made sure I fully understood the program inside and out before making a commitment to it. I truly felt like this was more than just a job to him, and that he really does enjoy helping people become debt free.

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    StaffProcess

    Reviewed May 12, 2018

    I have had nothing but the most satisfying experience with NDR. The representatives have been respectful and friendly. They have kept me informed at every step and have worked hard to make the process easy and understandable. I still have a long way to go in resolving all my debt, but I feel encouraged by the progress made thus far. I would recommend them to a friend.

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    Staff

    Reviewed May 12, 2018

    The completion of the paperwork went smoothly. I would definitely recommend National Debt Relief. Works exactly as described during interview. Gives you peace of mind. A company that keeps its word. The service team was and still is very helpful.

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    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    I Truly had an Outstanding Experience with NDR. I recently had to quit my job to take care of my mother. This left me without income to help her with bills. We were living off credit cards and drowning quickly. I finally contacted NDR and I'm so happy I did. We were connected with an Amazing Counselor name Joseph **. Joseph was our Angel that day. He was very kind, knowledgeable, professional and patient with my mother. He pulled her credit report and explained to her that by only making the minimum payments on 13 credit cards, it would take 70 years to pay off. He told her in the program her debt could be paid off in 4 years.

    My Mom thinks everything and everybody runs a scam, but she was very comfortable with Joseph and liked him a lot. When we both decided to enroll Joseph took so much time reading and explaining all documents. He made sure my mother understood everything. My Mom was very grateful and Joseph told her that NDR was going to help her get out of debt and She just needed to concentrate on getting better. This was the nicest thing anyone has told her. She took his advice and is sleeping better at night. Thank You Joseph for being so nice to my mom. Later that day we received a Welcome Call from a very nice lady name Vanessa. She Welcome us in the program and made sure we understood everything. Thank You NDR, Joseph and Vanessa. We can now see the light at the end of the tunnel.

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    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    The representative that assisted me was very knowledgeable and friendly. She was able to answer all my questions thoroughly and give me peace of mind that I was choosing the right organization for my needs. She did not use any jargon or acronyms, just plain English. The process was simple and fast to complete.

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    Customer ServiceStaffTransparency

    Reviewed May 12, 2018

    The person that help me was very helpful, he took the time out to explain step by step. He made me feel very nice. He went above and beyond, great job well done! He took the time out to make me understand everything and answer all my questions.

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    StaffProcess

    Reviewed May 12, 2018

    The debt relief specialist I have dealt with thus far have been very knowledgeable and have made the process easier. The program has no hidden fees and they are very upfront about their charges and how the monies are collected.

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    Customer Service

    Reviewed May 12, 2018

    Keeping us updated on every transaction that is involved in our getting us debt free, they call often just to see how we are doing and if there is anything that they can help us with. It is a great feeling to know that someone is really helping us to get out of debt.

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    StaffTransparency

    Reviewed May 12, 2018

    I had a very good experience dealing with National Debt Relief. They answered all my questions that I had. Eddie ** was really awesome and walked me through everything. He also answered all the questions I had. He made me feel like I can pay my debts off.

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    Staff

    Reviewed May 12, 2018

    Knowing that we have professionals helping us and handling our debt crisis it is very comforting and reassuring to us that it will be held in a professional manner. Thank you so very much for the service that you provide in helping us be debt free and helping build our credit to a much stronger and reliable source for us again. Thank you very much. We are excited to get moving in the right direction.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    We were very happy with the prompt and professional response and help we received. Marisa was very personable and easy to talk to. It is nice to talk to someone about financial difficulty without a judging tone. Thank you for all the help we will be receiving.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    My welcome call was great. They went over everything that Alton went over again just to make sure I understood it. Alton was very nice and very professional. I felt confident that I had taken the right steps for myself.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    The customer service I received was excellent and straight to the point. They Were well versed in giving information and answering questions. The phone calls were prompt and accurate. I am working with Ty and she had another pleasant female make my follow up welcome call. Thank you.

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    Staff

    Reviewed May 11, 2018

    Both these gentlemen did an amazing job! Both were very polite and answered all my questions promptly, they also made sure I understood everything well. I look forward to working with this company thanks to these two gentlemen. I hope every other employee is as polite and well versed in their job as these two men were. If so I feel things will go great in this working relationship.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    Logan help me a lot and he has excellent customer service and he put a lot effort to help me to get everything done correctly and he went over with me step by step. Also he make some recommendations. He make me feel more comfortable.

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    StaffProcessTransparency

    Reviewed May 11, 2018

    Anthony and crew were great to work with. Very professional and personable. Explained everything well. Made everything seem easy. I appreciate all the help and time they invested in me, so I could understand the process. Many thanks to all of you.

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    Customer ServiceStaffProcess

    Reviewed May 11, 2018

    I am very pleased with how professional the customer reps are and what they take to make sure you understand everything on top of communicating through email or phone as fast as possible to get everything set up in a fast and timely manner! I am very happy I found this program and am excited to be debt free!!

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    StaffProcess

    Reviewed May 11, 2018

    Getting to know about the program and confirming the reality of it, still amazing! I really appreciate those people I spoke with as well. They both awesome. I have no doubt that I will enjoy the program and it will be a huge relief to me.

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    Staff

    Reviewed May 11, 2018

    Gigi ** was extremely helpful and knowledgeable. I'm a little nervous making the decision to do this, but everyone I have spoken to helped me to feel confident that National Debt is the best company to help me get my credit back on track.

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    PriceStaff

    Reviewed May 11, 2018

    Highly recommended professional people which provide services for people who are looking to resolve credit card debt. Monthly payments are reasonable and affordable. My personal experience is for everyone who is looking in long term fix credit history is to try National Debt Relief.

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    StaffProcess

    Reviewed May 11, 2018

    My experience with the National Debt Relief consultants was great! They really made me feel very comfortable about my debt problems and that it was going to be ok. They were very caring and friendly. Absolutely loved my experience of signing up in this program. I'm very excited!

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    Verified purchase

    Reviewed May 11, 2018

    I am very pleased to have this company to help me get out of debt. I am so happy that I got help from you guys To get my life back in track. I would like to say thank you very very much for helping me getting everything done. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 11, 2018

    The entire process is transparent and easy to follow. It would be helpful to know up front the specific law fees not included if there was a lawsuit. The Customer Service people were clear and great. The process took longer than expected, and I would have preferred just having and signing the document. If I had questions, then I would have called.

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    Staff

    Reviewed May 11, 2018

    Staff was very helpful and polite and answered all my questions. I would recommend your service to a family member or friend. I thought there was no way out of this but National Debt Relief helped me sleep at night.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    Everything went smooth and fast... I feel confident that I will be getting my debt resolved. My phone call dropped and the agent called me back when she could have just not, and I would have to call back and start the process over again.

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    Staff

    Reviewed May 11, 2018

    Both the people I spoke with today both Chrisanta and Edmond were wonderful. They really put my mind at ease. Prior to today I was about to give up and just start over with credit score but I was put at ease that is not needed.

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    Customer Service

    Reviewed May 11, 2018

    Both Kester, through the application process, and Sherylin, through the welcome call, were of great help in our quest to relieve debt. Both were knowledgeable and able to answer all questions without any problem. My wife and I are still a little skeptical, but we have faith it will work out in the end. They spoke kind of fast at times, but I was still able to keep up with them for the most part and understand them. Others might not be able to. Overall, depending on how the account settling pans out, I would probably recommend this avenue to a friend who may be in a similar situation we are in.

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    StaffProcess

    Reviewed May 11, 2018

    Matthew was very helpful and answered all of my questions. They also made sure I understood what the program entailed and that I was comfortable before moving forward. I felt comfortable and informed through the entire process. Thank you Matthew!

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    Staff

    Reviewed May 11, 2018

    Both NDR representatives that I worked with over the last couple days have been stellar. Marvo was a pleasure to work with and we found we actually had a lot in common. That was key to making me feel at ease for making this decision, however beneficial it may be. That meant a lot.

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    PriceProcessTransparency

    Reviewed May 11, 2018

    The service explained to me the procedure from step to step. Explain each step on what to do and sign. Explain the cost and monthly cost. It very affordable. It is a relief that need to be done for a while. I don’t know why I wait this long to do this process. Thanks for helping my family out.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 11, 2018

    The men I talked to were very helpful and explained everything so I understood it. They reassure me if we have any questions we are welcome to call anytime. The process is very easy to go through and getting the help we needed was easy. The men were very professional and personable.

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    National Debt Relief
    Response from National Debt Relief

    Hello Christy,

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

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    Staff

    Reviewed May 11, 2018

    I am Very thankful for the company helping me get out of debt. I look forward to after the next year to be debt-free and to live life better than when I was very sweet people and would recommend doing this for a lot of people.

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    StaffProcess

    Reviewed May 11, 2018

    Everyone was very helpful with getting me enrolled into the program. They made me feel at ease. I'm very grateful for the program so I can get back on my way to financial freedom. I would definitely recommend to a family member or friend.

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    StaffTransparency

    Reviewed May 11, 2018

    Royce was excellent in his demeanor and the way he went over all the information. It took some time, but there is a lot to understand. Of course, this rating is preliminary, since I will be paying for 48 months. As I long as I keep my side of the bargain per month, I am paying to have this consolidated date clear and my great credit score restore... Thank you.

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    Customer ServiceStaffProcess

    Reviewed May 11, 2018

    I have great support during enrollment and on the final enrollment call. This was easy and all staff were very knowledgeable. I researched this program before I enrolled in it and it was the number 1 program in the country and now I see why. Customer service is top notch with this staff.

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    Staff

    Reviewed May 11, 2018

    Good service. I would recommend to other people. They walk me through step by step of what they're going to do in a timely manner. They were very polite. I give them two thumbs up. They made me feel comfortable to get my debt taking care of.

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    National Debt Relief
    Response from National Debt Relief

    Hello Natasha,

    Thank you for the review. National Debt Relief appreciates when our clients take time to leave a note about us! We will be reaching out to ensure that you continue to have a positive client experience.

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    StaffTransparency

    Reviewed May 11, 2018

    The customer reps. is not sincere. He just basically went over his script. I will need to go back Bryton ** for him to explain to me again on the terms. He will handle it pretty fast and in timely manner.

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    National Debt Relief
    Response from National Debt Relief

    Hello Ted,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427

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    StaffProcess

    Reviewed May 11, 2018

    Satisfied with first experience and hope to continue to have a good experience with company. Both reps that I've spoken to were both very helpful in explaining the going through the process and providing information to my questions and knowledgeable of what is going on.

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    Verified purchase
    Staff

    Reviewed May 11, 2018

    I’m so thankful for your service!! Everyone was so helpful and made me feel like I was making the best decision for my financial freedom. I also want to say that instead of a failure I feel like a success in making this very hard decision. I thank you!

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    StaffProcessTransparency

    Reviewed May 11, 2018

    They really took the time to explain in detail every aspect of the process. They were very polite and always asked if I had any questions. Very professional and helpful. I would recommend this service to anyone in need of help with their finances. Thank you.

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    StaffProcess

    Reviewed May 11, 2018

    I had a very positive experience today going over my account. All my questions were answered. Everyone that I have had to speak to since joining the program have been nothing but kind and helpful with any question that I may have had. It's nice that they don't judge.

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    Customer ServiceStaffProcess

    Reviewed May 11, 2018

    Al was extremely responsive and able to answer all my questions. He called at the exact times we had scheduled and he was flexible with those times. While this is not a pleasant process, it was made easy through knowledgeable, caring individuals like Al.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    They were very respectful. When I wasn’t able to answer my phone they were there for me when I called back. Also very informative. They were also able to work with me since my scheduled work hours conflicted with the times of operations for your company.

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    Verified purchase

    Reviewed May 11, 2018

    I was very well pleased with how my experience has gone so far. They have answered all my questions that I have asked. I'm a little nervous still with how all this will go. I will review again after everything has been taking care of.

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    Verified purchase
    Staff

    Reviewed May 11, 2018

    My experience with NDR so far has been outstanding. The people I have worked with - Alton and Andrew - were both extremely helpful and courteous. While I hope my friends wouldn't need this service, if they do, I would surely recommend NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    They were all so kind and helpful, and quick to respond to us about any questions we had. I am so thankful for the staff at NDR for helping my family get back to financial freedom, and be able to survive without the stress of debt. Thank you NDR staff.

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    Customer ServiceStaffTransparency

    Reviewed May 11, 2018

    So far I’ve had a really good experience with NDR. Angelica was really helpful and I felt really comfortable speaking with her. She answered all my questions and she explained the NDR agreement making sure I understood everything. The person I spoke to from the Welcome Call was also really helpful. So far my experience has been great. I really like that whenever I called Angelica, NDR answered the phones really fast and I wasn’t put on hold for a really long time. I also like the fact that NDR returns one’s calls right away. As mentioned before, great experience so far. Thank you.

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    Transparency

    Reviewed May 11, 2018

    Treat me with dignity despite the financial hardship I have been experiencing at the moment. Everything was done with ease and clear understanding from both parties involved. Hopefully will help me to regain my credit rating sooner rather than later.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    Everyone very helpful and very pleasant on phone. I hope this works for me as I am over my head in debt and am wanting to get a new start with a clean financial standing when I'm done. I will be doing all I can to accomplish this.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 11, 2018

    I just started the program and set up my account but I have a good feeling about this program. Avery has been great and very patient answering all my questions and calming my nerves. The welcome call was also very pleasant and explained everything I was concerned about.

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    StaffTransparency

    Reviewed May 11, 2018

    I like the way I am being kept up to date on what is going on with my account. Everyone has been friendly and made me feel comfortable. I am glad to have the confidence that it's being handled in my best interest.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 11, 2018

    The people whom i spoke with from National Debt Relief were very helpful and explained the whole process very well. I understood what they were telling me and what I was signing up for. I am glad I decided to call!

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 11, 2018

    Andrew was very helpful and explained the information clearly through the whole process. I understand the aspects of the process and I feel comfortable moving forward using National Debt Relief. The welcome call also reviewed the steps and contact information, which is very helpful.

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    Staff

    Reviewed May 11, 2018

    I have just barely set up the account to help me get out of debt, and haven't had any experience with the staff other than the very beginning. But so far they have seemed very professional and seem to care about their clients.

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    Process

    Reviewed May 11, 2018

    As I am so skeptical about almost anything, I was kind of hesitant to go for this program but as I did, I'm grateful I did as I am having very good results out of this program. I would recommend this program to everyone that is having issues with debts.

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    Staff

    Reviewed May 11, 2018

    Everyone here has been very helpful, friendly and understanding, almost as if they have been through this themselves. It's good know there's a way out of this mess, a light at the end of the tunnel that the folks at NDR have genuinely provided.

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    Customer ServiceStaffTransparency

    Reviewed May 11, 2018

    The two men were so professional! So kind! So helpful! So fair! Much respected! They we able to answer every question with knowledge and detail. If they weren't completely sure they would verify information prior to explanation! Thank you both!

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    Verified purchase

    Reviewed May 11, 2018

    I may be ** but I find it very offensive that all stock photos are of ** people... Other groups of people experience debt and need help... This is very offensive to me. A little bit more diversity please. Seriously, it is 2018, or is your entire clientele **... if so I feel taken advantage of.

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    National Debt Relief
    Response from National Debt Relief

    Hello Robert,

    Our goal is to help people of all backgrounds reach a better, stronger financial future. Our team will be reaching out shortly to speak with you.

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    Process

    Reviewed May 11, 2018

    Settlements take some time but results are satisfactory. Some settlements are reduced in half which is great savings. I would recommend this company. It’s a smooth efficient process. Though it takes time by time settlements are arrived you will have stored money in your account to start payments immediately. So far results seem to be consistent with presented goals and expectations.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    National Debt Relief is an excellent debt settlement company if you are unable to pay creditors. The customer Service success members are very knowledgeable, professional and patient when explaining the program. The only problem I had with the company was the length time it takes to get a settlement.

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    Verified purchase
    StaffTransparency

    Reviewed May 11, 2018

    My experience was wonderful. The kind people who helped us with our situation at National Debt Relief. Is amazing how everything is explained and they make it so easy doing the application. Is amazing how everything is calculated and have a payment plan and you can pick out your day of payment, now that's very convenient.

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    StaffProcess

    Reviewed May 11, 2018

    All representatives were knowledgeable about the process. I appreciated that everyone was honest about the positives and negatives of the program. Rex was helpful when I had questions about what to expect and was able to provide answers with ease.

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    Staff

    Reviewed May 11, 2018

    Very very professional and helpful. From the first person I talked to, to the last. I am very thankful to these individuals for their help. And would recommend this service to those who are struggling to pay off their debts. Thank you.

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    Staff

    Reviewed May 11, 2018

    James ** was very informative and kind and make the experience very friendly and he was very professional. He made sure that I completely understood everything and knew what he was going and also a very caring man to make sure I was taken care of, everyone should learn something from him.

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    Customer ServiceStaff

    Reviewed May 11, 2018

    The calls did not take up much of my time. Both representatives were very kind and thorough. Instantly felt a weight off my shoulders with the first steps of NDR assistance. I would recommend to this service to anyone in debt. I am looking forward to becoming debt free.

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    StaffTransparency

    Reviewed May 11, 2018

    Everyone was very helpful and explained things to me completely. They took their time to make sure I understood everything that they explained to me. This was easier than I thought and I would definitely let other people know how it works. Thank you.

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    Staff

    Reviewed May 11, 2018

    No questions right now. Just starting my paperwork but the persons I have talk to was very nice and very helpful at this time. I will recommend your company to some of my friends and family. Thank you so much.

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    StaffProcess

    Reviewed May 10, 2018

    National Debt Relief (NDR) made it very easy to understand how their program works. NDR staff is well trained and answered all my questions with very detailed answers. Thus, I should of done this sooner. I waited and procrastinated calling because I thought it was going to be difficult.

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    Customer ServicePrice

    Reviewed May 10, 2018

    They are helping me resolve my debt in a timely manner. The convenience is great and the customer service contacts me frequently to let me know they have another debt settled for me. The convenience is the best part of this company and the willingness to help and it’s affordable.

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    StaffTransparency

    Reviewed May 10, 2018

    They made me feel like was doing the right thing and explained it well. Me and my wife sign up and we are very happy with it. Thank everyone that help us and still helping us. Pretty please with everyone.

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    Staff

    Reviewed May 10, 2018

    Being in debt is scary. When I called National Debt Relief they were very helpful & informative on providing me with an easy, secure way to get out of debt. I haven't been a member for long, but so far it's been stress-free.

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    ProcessTransparency

    Reviewed May 10, 2018

    I was very lost on the next step to take to paying my debt off, I’m very thankful to have people such as the ones at National Debt Relief to help me and explain detail by detail how the whole process works. Would recommend to everyone!

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    National Debt Relief
    Response from National Debt Relief

    Rayna, we’re happy that we could provide some guidance along your journey to financial independence. We’re glad to be working with you and encourage you to keep us updated as you continue. Thank you for the feedback and for the vote of confidence!

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    Customer ServiceStaffProcess

    Reviewed May 10, 2018

    The staff were very helpful, patient and understanding. I felt like I understood every step of the process and was given the right tools and advice to help myself, or reach out for assistance. The multiple e-mail and phone contacts made it easier to reach out as well.

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    National Debt Relief
    Response from National Debt Relief

    Irfan, thanks for taking the time to leave a comment! It’s good to hear that you felt you were provided everything you needed to be successful. We’ll continue to work with you and provide those tools throughout your time with us. Thanks again and good luck!

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    Customer ServiceStaff

    Reviewed May 10, 2018

    Although this is a very stressful time, National Debt Relief representatives were very professional. The phone operators were very professional and concerned that they had taken care of all my concerns. I really appreciate the fact that you are willing and able to go out of your way to make sure each and every client gets a very high level of attention and service.

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    StaffTransparency

    Reviewed May 10, 2018

    Very well explained. Just the program I am looking for to help me. Everyone I talked to was very nice and answered all of my questions and were very helpful! Hopefully I become debt free because of this program. I would recommend this program to all of my friends that have some debt.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    Everything was covered and then followed up on. Seems efficiently done and legitimate. New experience. The agents were ready and able to offer suggestions and answer questions. It is quite an involved process and I am looking forward to how it actually works.

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    StaffTransparency

    Reviewed May 10, 2018

    Very helpful and everyone understood our situation. We completely understand the agreement and how it’s going to affect us moving forward. From start to finish Beatrice was very clear how the best plan was going to be the best for our financial situation.

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    Customer Service

    Reviewed May 10, 2018

    Since day 1 in joining this Program. The customer service they provide me is outstanding. They always answer my questions precise and on a accurate rate of time either thru phone or email. Always inform me when they have reached an agreement with my creditors.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    N.D.R. just start to work in my account 3 months ago and already resolve 2 of the debts I have. That's fast. Looks like they doing the job well. Always a friendly customer service and efficient ways to help people in debt trouble.

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    Customer ServiceProcessTransparency

    Reviewed May 10, 2018

    BILL & ANDREW were very helpful & explained everything in detail. I appreciate all their help. This made the initial process comfortable. All questions were answer each time. I was very glad I chose National Relief. I would recommend to anyone.

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    Staff

    Reviewed May 10, 2018

    They did an amazing job at explaining everything very thoroughly, asked if I had any question, very professional, very helpful. Sent all attachment very quickly. I personally have a busy schedule with work and school and they're always working around my schedule which is huge!

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    StaffProcess

    Reviewed May 10, 2018

    The people were patient and understanding with me and when I had a question it was answered right away. They also took me step by step on how to get things done and kept me completely informed on how the program works.

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    Verified purchase

    Reviewed May 10, 2018

    When contacting National Debt Relief they were very helpful in explaining how it works and also gave me the advice on the future problems that may be encountered in enrolling. So was better able to make a firm decision on whether to enroll or not.

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    ProcessTransparency

    Reviewed May 10, 2018

    National Debt Relief is a great program and they are very helpful by walking you through the whole process. They really take their time to explain every aspect of the process. I will highly recommend them to anyone struggling with debt.

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    Verified purchase

    Reviewed May 10, 2018

    They have resolved one of my credit cards for which I am thankful that they can help us get out of debt, I know it’s a long process but we are glad that we have National Debt Relief to help us. We recommend them to anyone who is going thru difficult times.

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    StaffProcess

    Reviewed May 10, 2018

    I first contacted NDR last year and thought of joining the program, but I backed out for fear of destroying my credit and because I thought I could do this by myself. I have since been sued by one of the cards I owe money to... and to think I could have had NDRs legal support backing me. So I reconsidered and came back to NDR. They have been honest with all the program information; including charges and how the program works. I now feel more at ease knowing they are working with my creditors for a common solution. Looking forward to being debt free!

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    Staff

    Reviewed May 10, 2018

    My experience has been really great and comforting. I feel like I am in good hands with the people of National Debt Relief. I am excited about taking my journey to getting out of my debt. I have been in debt for a while and feel like I am finally seeing a light at the end of the tunnel.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 10, 2018

    Very friendly and helpful, help answer all questions. These people were very helpful on answer on answering how the program works and what would happen and how things would work with the creditors if and when they would come after me for money that I owed.

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    Verified purchase
    Staff

    Reviewed May 10, 2018

    I just signed up with NDR, but they were extremely helpful and thorough in explaining every detail and making me feel more comfortable with my situation. I would recommend anyone with major debt that needs help to contact them and speak to a representative.

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    Customer ServiceStaffProcess

    Reviewed May 10, 2018

    This company has been such a great help. Representatives are quick to respond to questions. I've been in the program for about 5 months now and they have already settlement quite an amount of my debt. I would totally recommend individuals to utilize them for debt relief.

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    Customer ServiceStaffTransparency

    Reviewed May 10, 2018

    Outstanding professional service. Mr. Valentine was patient and answered all our questions. The follow up with Welcome Call was thorough and effective. Both representatives explained the legal proceeding and risks in detail. I would recommend National Debt Relief program to anyone in our situation.

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    StaffProcess

    Reviewed May 10, 2018

    I have been completely satisfied with my interactions with the people with National Debt Relief and they have made this not so familiar happenstance very favorable. Thank you Andrew. Although the process has just started, I have complete confidence in what I have learned and they will have my back in all respects of this procedure.

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    Customer ServiceStaffTransparency

    Reviewed May 10, 2018

    From the first time I called NDR until the final approval process everyone was friendly, helpful, and knowledgeable. I had no complaints and feel relieved. Dwight was extremely patient and sympathetic and couldnt ask for better service. All instructions were explained perfectly and ensured that I understood the whole process. I would highly recommend NDR to any friends or family needed to get a handle of out of control debt.

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    StaffProcess

    Reviewed May 10, 2018

    What a relief to work with such professional and nice people. Maryam and everyone at National Debt Relief was an absolute pleasure to work with. Maryam was informative and very descriptive. There was absolutely no confusion in the process. I can’t wait to be debt free!!

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    StaffProcessTransparency

    Reviewed May 10, 2018

    So far this process has been good. Got this overwhelming ball rolling in the right direction, I hope! Everyone was great, extra nice, and understanding. They were able to explained things very well. Time was taken to make sure there was no questions on my part. They really wanted to help and seemed to really care for me and my family.

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    Staff

    Reviewed May 10, 2018

    Both Elliot and the female representative that I spoke to today were wonderful! They were both kind, super informative and helpful! I was nervous to seek out this service, it is embarrassing. The reps were so helpful, not once did I feel judged. Thank you!

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    StaffProcessTransparency

    Reviewed May 10, 2018

    Everyone was knowledgeable and courteous! I didn’t feel any pressure and they were very helpful and explained the process well. Couldn’t be happier with the service I received. Both representatives were amazing. I feel confident that my debts will be paid and I can focus on repairing my credit.

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    StaffProcessTransparency

    Reviewed May 10, 2018

    Very helpful. Explained things thorough helped me understand the process of getting myself out of debt. Mr ** was very patient in explaining the whole process of getting myself out of debt with the help of National Debt Relief.

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    PriceStaffTransparency

    Reviewed May 10, 2018

    Everyone is so helpful and friendly and thank you so much. You have made this so easy and affordable. I am very happy with the way I was welcomed and treated. Explained to and taken care of. You truly are giving me peace of mind.

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    StaffTransparency

    Reviewed May 10, 2018

    The staff was great and made this process easy clear. I was given all my choice option before choosing the best course for myself. I would recommend this program to anyone who is having trouble with their finances. I will be debt free in 39 months and that seem reasonable for that kind of debt.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    I enrolled in this program because I recognized I couldn't get out of debt on my own. Joseph was very kind and informative. The welcome call was just reviewing and making sure all information was correct. As a person on a fixed income this is a good option.

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    Staff

    Reviewed May 10, 2018

    So helpful, nice AND patient! Very understanding as well. Would recommend to anyone! Never have I thought trying to get rescued from debt could be so easy and stress-free. More people should know this is the real deal and to not worry about scams.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    James was wonderful. He handled all of my questions very well. I felt he was well-informed, professional and concerned for my well-being. The welcome call went very well, efficient and reiterated everything James and I had discussed. No surprises, no hidden-fees or services. It's not always an easy thing to do, to ask for help, but to be treated fairly and with respect, makes me feel confident in the choice I've made to entrust my finances to National Debt Relief. Thank you.

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    StaffTransparency

    Reviewed May 10, 2018

    I'm very happy about being connected with NDR. It was the best decision I've made in quite a long time. The staff is helpful and extremely courteous. THANK YOU for helping me achieve financial freedom. Relief is in clear sight.

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    Verified purchase

    Reviewed May 10, 2018

    My experience with National Debt Relief has been amazing. After trying to deal with my financial issues for the past 20 years it is so relieving to know there is help out there. This turned out much better than I expected. Thank You!!!

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    Price

    Reviewed May 10, 2018

    National Debt Relief has given me hope for the future. I had $15,000 to $20,000 in debt and the interest rates were greatly reduced on the cards. Even though NDR said it would take 38 months to pay off my debt I expect they will be paid off quicker than that. I'm very happy with their service.

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    StaffProcessTransparency

    Reviewed May 10, 2018

    I was very pleased with the service that I received. Jonathan ** was so very helpful. He explained everything so thoroughly and was patient when I could not understand something. I've tried this process before, and never have I felt so informed and comfortable moving forward.

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    Customer ServiceStaffProcess

    Reviewed May 10, 2018

    Just starting but love the process so far! Will be back to update on further services! Great people and easy access! Was easy to get started and very informative! Helpful and knowledgeable. Cannot wait to see what is in store for my credit score! Need help give these guys a call.

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    Customer Service

    Reviewed May 10, 2018

    Great customer service and I love how easily accessible it is to communicate with you all. The only change I would make, is somehow contacting the creditors by a letter in the mail, explaining that a debt settlement is on its way. At least of some kind. Because they are willing to wait (and can wait) but they have to have something that says why they are waiting. THANKS!

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    StaffProcessTransparency

    Reviewed May 10, 2018

    I have received excellent explanations of my current and future outcomes. I am 100% pleased! Everyone is informed, friendly, and patient with my questions! I can check my status anytime. I have never questioned the program's success rate. I would recommend this to anyone reaching goals of becoming debt free!

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    StaffTransparency

    Reviewed May 10, 2018

    I felt a weight lifted off of my shoulders after speaking with Brandy, who shared that she has over 17 years experience in the financial field. She was very pleasant, polite and explained everything to me thoroughly. I am pleased that I made this first step towards my financial freedom.

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    Staff

    Reviewed May 10, 2018

    I am very happy to get my bills under control. Thank you Ed for all the things you have helped me with. I have not had any money in a long time. My money has been paying credit cards forever. I have already upped my savings. Thank you all.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    Everyone was very helpful. They went over all aspects of contract and made sure I was understanding it all. I felt they were concerned and wanted to help. They answered all my questions and were very patient if I was confused about something. I’m very glad I called.

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    National Debt Relief
    Response from National Debt Relief

    LaDonna, Thanks for taking the time to leave your feedback. It’s good to hear that you were glad you called and that your questions were answered. Please continue to direct any questions to our team and we’ll do our best to answer them as fully as possible. Best of luck on your journey toward being debt-free.

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    Staff

    Reviewed May 10, 2018

    I called National Debt Relief to determine if the payoff schedule shown in the email notice would affect my monthly payment. Agent assured me no and I approved the payoff. Wish I had not gotten into payment trouble and pleased National Debt Relief is here to help.

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    Customer ServiceStaffTransparency

    Reviewed May 10, 2018

    Both agents who helped me were very thorough and clear, and made sure every detail was covered. They spoke on a very personable level with me. They both have excellent communication skills. GIVE THEM A RAISE (Angel and Sadly I cant remember the lady's name).

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    StaffProcessTransparency

    Reviewed May 10, 2018

    The first part of the process, that handled by Calvin **, was excellent and extremely professional. The care team seemed to be in a huge hurry. They seemed rushed and unwilling to spend adequate time on the forms. I would recommend National Debt Relief but I would also would caution people to expect the explanation of the forms to be rushed and they may have to ask to slow down.

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    Reviewed May 10, 2018

    We are completely satisfied with the results of the action taken by Nat'l Debt Relief LLC to settle our credit card debt. We would certainly highly recommend the services of Nat'l Debt Relief to all of our family and friends who may need the services of this fine company.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    I have been enrolled with this program since September 2017. I have completed three settlements and I am working on two right now. I have a long way to go, but I am confident that I’ve made the right choice. Every time I had a question, it was really easy to get someone on the phone and they have always been super helpful - it’s almost scary. I’ll let y’all know if they ruin my life.

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    StaffProcess

    Reviewed May 10, 2018

    I was very hesitant when first contacting but Tom was a great help and eased my concerns about the program. I was very pleased with the level of professionalism and I'm very excited about the program. I look forward to getting out of debt and getting my credit back to a good standing.

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    Staff

    Reviewed May 10, 2018

    I needed a lot of help when I contacted this company and the gentleman who helped me was really nice and very knowledgeable and look at every Avenue that could help me. I would absolutely recommend to friends who need help to this company and I appreciate all the hard work that this company does to help its consumers.

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    Staff

    Reviewed May 10, 2018

    It was best service I got till today. Your Agent are very professional. Thank you for this opportunity. BY helping people with their debt bring back a smile and happiness in their life. God bless each one of you.

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    StaffProcess

    Reviewed May 10, 2018

    I appreciate the hard work everyone of the staff members that have helped me throughout my process. Thank you so much. I didn’t think it was possible to find a way out of my debt. I didn’t know why I wait so long to get the help I need to move forward with my life again.

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    Staff

    Reviewed May 10, 2018

    What a great experience! They have helped me so much! I felt like I was at the end of my rope. More debt than income all due to some unforeseen issues. Now I feel that I may be able to pay my bills and still have money for our other expenses. Thanks so much!

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    StaffProcessTransparency

    Reviewed May 10, 2018

    Best treatment I had so far with any company. Everything was explained in detail and all my questions were answered accurately. The representatives were very professional and helpful. I will definitely recommend the program to friends and family. Thank you very much!

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    StaffTransparency

    Reviewed May 10, 2018

    Just want to give a personally thank you to the debt relief officer, Mr. ** for his professionalism and ability to explain the entire process with me. Much appreciation for having someone on your staff who helps clients like me. Thank you.

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    StaffProcess

    Reviewed May 10, 2018

    Everyone I've dealt with through this process has been informative, friendly and very helpful. I'm hopeful that this program will help me and my family get through these difficult financial times. The fact that they encourage me to continue to contact them throughout the process makes me feel at ease.

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    StaffProcessTransparency

    Reviewed May 10, 2018

    The process so far has been easy and easy to understand. I didn’t feel like I was lost or that I needed to explain my situation any further than I was willing. I appreciate the tremendous amount of understanding and I am looking forward to working with this company.

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    Staff

    Reviewed May 10, 2018

    Courteous, informative, quick to go over things a little more in detail which I prefer over slow process. The gentleman I also spoke to in the beginning was very helpful and informative from what I hadn’t learned reaching out to them beforehand.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    I was too caught up in debt and I was struggling to make it through every month living pay check to pay check. I heard about National Debt Relief from Facebook and thought I give them a call and I am glad I did. They are helping me out in a great way!

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    StaffTransparency

    Reviewed May 10, 2018

    National Debt Relief is a good company and they really help me consolidate my debt and the people working with them are really helpful and they explain everything on how I can pay my debt. Thanks to National Debt Relief and I hope that after I pay my debt I have no more worries and I can be move on.

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    Customer ServiceStaff

    Reviewed May 10, 2018

    In the last 2 days I have had a ton taken off my shoulders thanks to your company. The 2 young men I have spoken to were kind, reassuring and I know I can call on them if problems arise. Thank you and them.

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    Customer ServiceStaffTransparency

    Reviewed May 10, 2018

    Just wanted to say a few words about my initial experience with National Debt Relief. I had considered contacting them for many months after hearing about them on the radio station I listen to. I finally acted on my instincts and have to say, they have exceeded my expectations in two big ways. First, an immediate and courteous response from Mr. ** from NDR and a very courteous and professional explanation of the program by him. Secondly I am impressed and happy with the excellent program itself and how it is forthright and clear on my responsibility and the responsibility of NDR in this high integrity agreement. I would definitely recommend it to be considered by anyone serious about getting out of credit card debt in an honorable way!

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    Process

    Reviewed May 10, 2018

    I consulted National Debt Relief to help me consolidate credit accounts to get out of debt. Rhonda ** was amazing in helping me, explaining everything to me, and leading me through the process. I was able to consolidate five credit accounts together successfully in order to pay off my debt completely in approximately 3 years.

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    Process

    Reviewed May 10, 2018

    Everyone was so helpful with the process and have given me peace of mind throughout this entire ordeal with my credit card debt. I am very confident that this will improve my situation for my family. Thank you so much to National Debt Relief!

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    Staff

    Reviewed May 10, 2018

    Both Dwight and Vanessa were very professional and thorough. Both exhibited great patience and understanding as well. They helped lift my spirits with their encouraging words and expertise. Thank you for helping me get back on the road to financial freedom.

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    StaffProcess

    Reviewed May 10, 2018

    I found all the staff to be very helpful, kind, and understanding. I immediately felt relief from the stress. I now feel like I am on my way to repairing my credit and working towards my financial goals. It is also very nice to see that I have many forms of support to help me through this process for the time I will be enrolled.

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    Staff

    Reviewed May 9, 2018

    They seem knowledgeable, and were very thorough. They made sure I fully understood each section before moving on. They made me feel at ease, that they could resolve my situation. That they would back me up every step of the way.

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    National Debt Relief
    Response from National Debt Relief

    James, thank you for the vote of confidence. We always want to make sure that we’re giving our clients the best chance at succeeding in our program. We’re glad that you feel at ease with this. We’ll continue to support you however we can on your path to become debt-free. Thanks again!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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