National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,782)
- (5,509)
- (1,362)
- (594)
- (498)
Popular Mentions
- 4,882,006 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,882,006 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 11, 2018
Gigi ** was extremely helpful and knowledgeable. I'm a little nervous making the decision to do this, but everyone I have spoken to helped me to feel confident that National Debt is the best company to help me get my credit back on track.
Reviewed May 11, 2018
Highly recommended professional people which provide services for people who are looking to resolve credit card debt. Monthly payments are reasonable and affordable. My personal experience is for everyone who is looking in long term fix credit history is to try National Debt Relief.
Reviewed May 11, 2018
My experience with the National Debt Relief consultants was great! They really made me feel very comfortable about my debt problems and that it was going to be ok. They were very caring and friendly. Absolutely loved my experience of signing up in this program. I'm very excited!
Reviewed May 11, 2018
I am very pleased to have this company to help me get out of debt. I am so happy that I got help from you guys To get my life back in track. I would like to say thank you very very much for helping me getting everything done. Thank you.
Reviewed May 11, 2018
The entire process is transparent and easy to follow. It would be helpful to know up front the specific law fees not included if there was a lawsuit. The Customer Service people were clear and great. The process took longer than expected, and I would have preferred just having and signing the document. If I had questions, then I would have called.
Reviewed May 11, 2018
Staff was very helpful and polite and answered all my questions. I would recommend your service to a family member or friend. I thought there was no way out of this but National Debt Relief helped me sleep at night.
Reviewed May 11, 2018
Everything went smooth and fast... I feel confident that I will be getting my debt resolved. My phone call dropped and the agent called me back when she could have just not, and I would have to call back and start the process over again.
Reviewed May 11, 2018
Both the people I spoke with today both Chrisanta and Edmond were wonderful. They really put my mind at ease. Prior to today I was about to give up and just start over with credit score but I was put at ease that is not needed.
Reviewed May 11, 2018
Both Kester, through the application process, and Sherylin, through the welcome call, were of great help in our quest to relieve debt. Both were knowledgeable and able to answer all questions without any problem. My wife and I are still a little skeptical, but we have faith it will work out in the end. They spoke kind of fast at times, but I was still able to keep up with them for the most part and understand them. Others might not be able to. Overall, depending on how the account settling pans out, I would probably recommend this avenue to a friend who may be in a similar situation we are in.
Reviewed May 11, 2018
Matthew was very helpful and answered all of my questions. They also made sure I understood what the program entailed and that I was comfortable before moving forward. I felt comfortable and informed through the entire process. Thank you Matthew!
Reviewed May 11, 2018
Both NDR representatives that I worked with over the last couple days have been stellar. Marvo was a pleasure to work with and we found we actually had a lot in common. That was key to making me feel at ease for making this decision, however beneficial it may be. That meant a lot.
Reviewed May 11, 2018
The service explained to me the procedure from step to step. Explain each step on what to do and sign. Explain the cost and monthly cost. It very affordable. It is a relief that need to be done for a while. I don’t know why I wait this long to do this process. Thanks for helping my family out.
Reviewed May 11, 2018
The men I talked to were very helpful and explained everything so I understood it. They reassure me if we have any questions we are welcome to call anytime. The process is very easy to go through and getting the help we needed was easy. The men were very professional and personable.
Hello Christy,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.
Reviewed May 11, 2018
I am Very thankful for the company helping me get out of debt. I look forward to after the next year to be debt-free and to live life better than when I was very sweet people and would recommend doing this for a lot of people.
Reviewed May 11, 2018
Everyone was very helpful with getting me enrolled into the program. They made me feel at ease. I'm very grateful for the program so I can get back on my way to financial freedom. I would definitely recommend to a family member or friend.
Reviewed May 11, 2018
Royce was excellent in his demeanor and the way he went over all the information. It took some time, but there is a lot to understand. Of course, this rating is preliminary, since I will be paying for 48 months. As I long as I keep my side of the bargain per month, I am paying to have this consolidated date clear and my great credit score restore... Thank you.
Reviewed May 11, 2018
I have great support during enrollment and on the final enrollment call. This was easy and all staff were very knowledgeable. I researched this program before I enrolled in it and it was the number 1 program in the country and now I see why. Customer service is top notch with this staff.
Reviewed May 11, 2018
Good service. I would recommend to other people. They walk me through step by step of what they're going to do in a timely manner. They were very polite. I give them two thumbs up. They made me feel comfortable to get my debt taking care of.
Hello Natasha,
Thank you for the review. National Debt Relief appreciates when our clients take time to leave a note about us! We will be reaching out to ensure that you continue to have a positive client experience.
Reviewed May 11, 2018
The customer reps. is not sincere. He just basically went over his script. I will need to go back Bryton ** for him to explain to me again on the terms. He will handle it pretty fast and in timely manner.
Hello Ted,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427
Reviewed May 11, 2018
Satisfied with first experience and hope to continue to have a good experience with company. Both reps that I've spoken to were both very helpful in explaining the going through the process and providing information to my questions and knowledgeable of what is going on.
Reviewed May 11, 2018
I’m so thankful for your service!! Everyone was so helpful and made me feel like I was making the best decision for my financial freedom. I also want to say that instead of a failure I feel like a success in making this very hard decision. I thank you!
Reviewed May 11, 2018
They really took the time to explain in detail every aspect of the process. They were very polite and always asked if I had any questions. Very professional and helpful. I would recommend this service to anyone in need of help with their finances. Thank you.
Reviewed May 11, 2018
I had a very positive experience today going over my account. All my questions were answered. Everyone that I have had to speak to since joining the program have been nothing but kind and helpful with any question that I may have had. It's nice that they don't judge.
Reviewed May 11, 2018
Al was extremely responsive and able to answer all my questions. He called at the exact times we had scheduled and he was flexible with those times. While this is not a pleasant process, it was made easy through knowledgeable, caring individuals like Al.
Reviewed May 11, 2018
They were very respectful. When I wasn’t able to answer my phone they were there for me when I called back. Also very informative. They were also able to work with me since my scheduled work hours conflicted with the times of operations for your company.
Reviewed May 11, 2018
I was very well pleased with how my experience has gone so far. They have answered all my questions that I have asked. I'm a little nervous still with how all this will go. I will review again after everything has been taking care of.
Reviewed May 11, 2018
My experience with NDR so far has been outstanding. The people I have worked with - Alton and Andrew - were both extremely helpful and courteous. While I hope my friends wouldn't need this service, if they do, I would surely recommend NDR.
Reviewed May 11, 2018
They were all so kind and helpful, and quick to respond to us about any questions we had. I am so thankful for the staff at NDR for helping my family get back to financial freedom, and be able to survive without the stress of debt. Thank you NDR staff.
Reviewed May 11, 2018
So far I’ve had a really good experience with NDR. Angelica was really helpful and I felt really comfortable speaking with her. She answered all my questions and she explained the NDR agreement making sure I understood everything. The person I spoke to from the Welcome Call was also really helpful. So far my experience has been great. I really like that whenever I called Angelica, NDR answered the phones really fast and I wasn’t put on hold for a really long time. I also like the fact that NDR returns one’s calls right away. As mentioned before, great experience so far. Thank you.
Reviewed May 11, 2018
Treat me with dignity despite the financial hardship I have been experiencing at the moment. Everything was done with ease and clear understanding from both parties involved. Hopefully will help me to regain my credit rating sooner rather than later.
Reviewed May 11, 2018
Everyone very helpful and very pleasant on phone. I hope this works for me as I am over my head in debt and am wanting to get a new start with a clean financial standing when I'm done. I will be doing all I can to accomplish this.
Reviewed May 11, 2018
I just started the program and set up my account but I have a good feeling about this program. Avery has been great and very patient answering all my questions and calming my nerves. The welcome call was also very pleasant and explained everything I was concerned about.
Reviewed May 11, 2018
I like the way I am being kept up to date on what is going on with my account. Everyone has been friendly and made me feel comfortable. I am glad to have the confidence that it's being handled in my best interest.
Reviewed May 11, 2018
The people whom i spoke with from National Debt Relief were very helpful and explained the whole process very well. I understood what they were telling me and what I was signing up for. I am glad I decided to call!
Reviewed May 11, 2018
Andrew was very helpful and explained the information clearly through the whole process. I understand the aspects of the process and I feel comfortable moving forward using National Debt Relief. The welcome call also reviewed the steps and contact information, which is very helpful.
Reviewed May 11, 2018
I have just barely set up the account to help me get out of debt, and haven't had any experience with the staff other than the very beginning. But so far they have seemed very professional and seem to care about their clients.
Reviewed May 11, 2018
As I am so skeptical about almost anything, I was kind of hesitant to go for this program but as I did, I'm grateful I did as I am having very good results out of this program. I would recommend this program to everyone that is having issues with debts.
Reviewed May 11, 2018
Everyone here has been very helpful, friendly and understanding, almost as if they have been through this themselves. It's good know there's a way out of this mess, a light at the end of the tunnel that the folks at NDR have genuinely provided.
Reviewed May 11, 2018
The two men were so professional! So kind! So helpful! So fair! Much respected! They we able to answer every question with knowledge and detail. If they weren't completely sure they would verify information prior to explanation! Thank you both!
Reviewed May 11, 2018
I may be ** but I find it very offensive that all stock photos are of ** people... Other groups of people experience debt and need help... This is very offensive to me. A little bit more diversity please. Seriously, it is 2018, or is your entire clientele **... if so I feel taken advantage of.
Hello Robert,
Our goal is to help people of all backgrounds reach a better, stronger financial future. Our team will be reaching out shortly to speak with you.
Reviewed May 11, 2018
Settlements take some time but results are satisfactory. Some settlements are reduced in half which is great savings. I would recommend this company. It’s a smooth efficient process. Though it takes time by time settlements are arrived you will have stored money in your account to start payments immediately. So far results seem to be consistent with presented goals and expectations.
Reviewed May 11, 2018
National Debt Relief is an excellent debt settlement company if you are unable to pay creditors. The customer Service success members are very knowledgeable, professional and patient when explaining the program. The only problem I had with the company was the length time it takes to get a settlement.
Reviewed May 11, 2018
My experience was wonderful. The kind people who helped us with our situation at National Debt Relief. Is amazing how everything is explained and they make it so easy doing the application. Is amazing how everything is calculated and have a payment plan and you can pick out your day of payment, now that's very convenient.
Reviewed May 11, 2018
All representatives were knowledgeable about the process. I appreciated that everyone was honest about the positives and negatives of the program. Rex was helpful when I had questions about what to expect and was able to provide answers with ease.
Reviewed May 11, 2018
Very very professional and helpful. From the first person I talked to, to the last. I am very thankful to these individuals for their help. And would recommend this service to those who are struggling to pay off their debts. Thank you.
Reviewed May 11, 2018
James ** was very informative and kind and make the experience very friendly and he was very professional. He made sure that I completely understood everything and knew what he was going and also a very caring man to make sure I was taken care of, everyone should learn something from him.
Reviewed May 11, 2018
The calls did not take up much of my time. Both representatives were very kind and thorough. Instantly felt a weight off my shoulders with the first steps of NDR assistance. I would recommend to this service to anyone in debt. I am looking forward to becoming debt free.
Reviewed May 11, 2018
Everyone was very helpful and explained things to me completely. They took their time to make sure I understood everything that they explained to me. This was easier than I thought and I would definitely let other people know how it works. Thank you.
Reviewed May 11, 2018
No questions right now. Just starting my paperwork but the persons I have talk to was very nice and very helpful at this time. I will recommend your company to some of my friends and family. Thank you so much.
Reviewed May 10, 2018
National Debt Relief (NDR) made it very easy to understand how their program works. NDR staff is well trained and answered all my questions with very detailed answers. Thus, I should of done this sooner. I waited and procrastinated calling because I thought it was going to be difficult.
Reviewed May 10, 2018
They are helping me resolve my debt in a timely manner. The convenience is great and the customer service contacts me frequently to let me know they have another debt settled for me. The convenience is the best part of this company and the willingness to help and it’s affordable.
Reviewed May 10, 2018
They made me feel like was doing the right thing and explained it well. Me and my wife sign up and we are very happy with it. Thank everyone that help us and still helping us. Pretty please with everyone.
Reviewed May 10, 2018
Being in debt is scary. When I called National Debt Relief they were very helpful & informative on providing me with an easy, secure way to get out of debt. I haven't been a member for long, but so far it's been stress-free.
Reviewed May 10, 2018
I was very lost on the next step to take to paying my debt off, I’m very thankful to have people such as the ones at National Debt Relief to help me and explain detail by detail how the whole process works. Would recommend to everyone!
Rayna, we’re happy that we could provide some guidance along your journey to financial independence. We’re glad to be working with you and encourage you to keep us updated as you continue. Thank you for the feedback and for the vote of confidence!
Reviewed May 10, 2018
The staff were very helpful, patient and understanding. I felt like I understood every step of the process and was given the right tools and advice to help myself, or reach out for assistance. The multiple e-mail and phone contacts made it easier to reach out as well.
Irfan, thanks for taking the time to leave a comment! It’s good to hear that you felt you were provided everything you needed to be successful. We’ll continue to work with you and provide those tools throughout your time with us. Thanks again and good luck!
Reviewed May 10, 2018
Although this is a very stressful time, National Debt Relief representatives were very professional. The phone operators were very professional and concerned that they had taken care of all my concerns. I really appreciate the fact that you are willing and able to go out of your way to make sure each and every client gets a very high level of attention and service.
Reviewed May 10, 2018
Very well explained. Just the program I am looking for to help me. Everyone I talked to was very nice and answered all of my questions and were very helpful! Hopefully I become debt free because of this program. I would recommend this program to all of my friends that have some debt.
Reviewed May 10, 2018
Everything was covered and then followed up on. Seems efficiently done and legitimate. New experience. The agents were ready and able to offer suggestions and answer questions. It is quite an involved process and I am looking forward to how it actually works.
Reviewed May 10, 2018
Very helpful and everyone understood our situation. We completely understand the agreement and how it’s going to affect us moving forward. From start to finish Beatrice was very clear how the best plan was going to be the best for our financial situation.
Reviewed May 10, 2018
Since day 1 in joining this Program. The customer service they provide me is outstanding. They always answer my questions precise and on a accurate rate of time either thru phone or email. Always inform me when they have reached an agreement with my creditors.
Reviewed May 10, 2018
N.D.R. just start to work in my account 3 months ago and already resolve 2 of the debts I have. That's fast. Looks like they doing the job well. Always a friendly customer service and efficient ways to help people in debt trouble.
Reviewed May 10, 2018
BILL & ANDREW were very helpful & explained everything in detail. I appreciate all their help. This made the initial process comfortable. All questions were answer each time. I was very glad I chose National Relief. I would recommend to anyone.
Reviewed May 10, 2018
They did an amazing job at explaining everything very thoroughly, asked if I had any question, very professional, very helpful. Sent all attachment very quickly. I personally have a busy schedule with work and school and they're always working around my schedule which is huge!
Reviewed May 10, 2018
The people were patient and understanding with me and when I had a question it was answered right away. They also took me step by step on how to get things done and kept me completely informed on how the program works.
Reviewed May 10, 2018
When contacting National Debt Relief they were very helpful in explaining how it works and also gave me the advice on the future problems that may be encountered in enrolling. So was better able to make a firm decision on whether to enroll or not.
Reviewed May 10, 2018
National Debt Relief is a great program and they are very helpful by walking you through the whole process. They really take their time to explain every aspect of the process. I will highly recommend them to anyone struggling with debt.
Reviewed May 10, 2018
They have resolved one of my credit cards for which I am thankful that they can help us get out of debt, I know it’s a long process but we are glad that we have National Debt Relief to help us. We recommend them to anyone who is going thru difficult times.
Reviewed May 10, 2018
I first contacted NDR last year and thought of joining the program, but I backed out for fear of destroying my credit and because I thought I could do this by myself. I have since been sued by one of the cards I owe money to... and to think I could have had NDRs legal support backing me. So I reconsidered and came back to NDR. They have been honest with all the program information; including charges and how the program works. I now feel more at ease knowing they are working with my creditors for a common solution. Looking forward to being debt free!
Reviewed May 10, 2018
My experience has been really great and comforting. I feel like I am in good hands with the people of National Debt Relief. I am excited about taking my journey to getting out of my debt. I have been in debt for a while and feel like I am finally seeing a light at the end of the tunnel.
Reviewed May 10, 2018
Very friendly and helpful, help answer all questions. These people were very helpful on answer on answering how the program works and what would happen and how things would work with the creditors if and when they would come after me for money that I owed.
Reviewed May 10, 2018
I just signed up with NDR, but they were extremely helpful and thorough in explaining every detail and making me feel more comfortable with my situation. I would recommend anyone with major debt that needs help to contact them and speak to a representative.
Reviewed May 10, 2018
This company has been such a great help. Representatives are quick to respond to questions. I've been in the program for about 5 months now and they have already settlement quite an amount of my debt. I would totally recommend individuals to utilize them for debt relief.
Reviewed May 10, 2018
Outstanding professional service. Mr. Valentine was patient and answered all our questions. The follow up with Welcome Call was thorough and effective. Both representatives explained the legal proceeding and risks in detail. I would recommend National Debt Relief program to anyone in our situation.
Reviewed May 10, 2018
I have been completely satisfied with my interactions with the people with National Debt Relief and they have made this not so familiar happenstance very favorable. Thank you Andrew. Although the process has just started, I have complete confidence in what I have learned and they will have my back in all respects of this procedure.
Reviewed May 10, 2018
From the first time I called NDR until the final approval process everyone was friendly, helpful, and knowledgeable. I had no complaints and feel relieved. Dwight was extremely patient and sympathetic and couldnt ask for better service. All instructions were explained perfectly and ensured that I understood the whole process. I would highly recommend NDR to any friends or family needed to get a handle of out of control debt.
Reviewed May 10, 2018
What a relief to work with such professional and nice people. Maryam and everyone at National Debt Relief was an absolute pleasure to work with. Maryam was informative and very descriptive. There was absolutely no confusion in the process. I can’t wait to be debt free!!
Reviewed May 10, 2018
So far this process has been good. Got this overwhelming ball rolling in the right direction, I hope! Everyone was great, extra nice, and understanding. They were able to explained things very well. Time was taken to make sure there was no questions on my part. They really wanted to help and seemed to really care for me and my family.
Reviewed May 10, 2018
Both Elliot and the female representative that I spoke to today were wonderful! They were both kind, super informative and helpful! I was nervous to seek out this service, it is embarrassing. The reps were so helpful, not once did I feel judged. Thank you!
Reviewed May 10, 2018
Everyone was knowledgeable and courteous! I didn’t feel any pressure and they were very helpful and explained the process well. Couldn’t be happier with the service I received. Both representatives were amazing. I feel confident that my debts will be paid and I can focus on repairing my credit.
Reviewed May 10, 2018
Very helpful. Explained things thorough helped me understand the process of getting myself out of debt. Mr ** was very patient in explaining the whole process of getting myself out of debt with the help of National Debt Relief.
Reviewed May 10, 2018
Everyone is so helpful and friendly and thank you so much. You have made this so easy and affordable. I am very happy with the way I was welcomed and treated. Explained to and taken care of. You truly are giving me peace of mind.
Reviewed May 10, 2018
The staff was great and made this process easy clear. I was given all my choice option before choosing the best course for myself. I would recommend this program to anyone who is having trouble with their finances. I will be debt free in 39 months and that seem reasonable for that kind of debt.
Reviewed May 10, 2018
I enrolled in this program because I recognized I couldn't get out of debt on my own. Joseph was very kind and informative. The welcome call was just reviewing and making sure all information was correct. As a person on a fixed income this is a good option.
Reviewed May 10, 2018
So helpful, nice AND patient! Very understanding as well. Would recommend to anyone! Never have I thought trying to get rescued from debt could be so easy and stress-free. More people should know this is the real deal and to not worry about scams.
Reviewed May 10, 2018
James was wonderful. He handled all of my questions very well. I felt he was well-informed, professional and concerned for my well-being. The welcome call went very well, efficient and reiterated everything James and I had discussed. No surprises, no hidden-fees or services. It's not always an easy thing to do, to ask for help, but to be treated fairly and with respect, makes me feel confident in the choice I've made to entrust my finances to National Debt Relief. Thank you.
Reviewed May 10, 2018
I'm very happy about being connected with NDR. It was the best decision I've made in quite a long time. The staff is helpful and extremely courteous. THANK YOU for helping me achieve financial freedom. Relief is in clear sight.
Reviewed May 10, 2018
My experience with National Debt Relief has been amazing. After trying to deal with my financial issues for the past 20 years it is so relieving to know there is help out there. This turned out much better than I expected. Thank You!!!
Reviewed May 10, 2018
National Debt Relief has given me hope for the future. I had $15,000 to $20,000 in debt and the interest rates were greatly reduced on the cards. Even though NDR said it would take 38 months to pay off my debt I expect they will be paid off quicker than that. I'm very happy with their service.
Reviewed May 10, 2018
I was very pleased with the service that I received. Jonathan ** was so very helpful. He explained everything so thoroughly and was patient when I could not understand something. I've tried this process before, and never have I felt so informed and comfortable moving forward.
Reviewed May 10, 2018
Just starting but love the process so far! Will be back to update on further services! Great people and easy access! Was easy to get started and very informative! Helpful and knowledgeable. Cannot wait to see what is in store for my credit score! Need help give these guys a call.
Reviewed May 10, 2018
Great customer service and I love how easily accessible it is to communicate with you all. The only change I would make, is somehow contacting the creditors by a letter in the mail, explaining that a debt settlement is on its way. At least of some kind. Because they are willing to wait (and can wait) but they have to have something that says why they are waiting. THANKS!
Reviewed May 10, 2018
I have received excellent explanations of my current and future outcomes. I am 100% pleased! Everyone is informed, friendly, and patient with my questions! I can check my status anytime. I have never questioned the program's success rate. I would recommend this to anyone reaching goals of becoming debt free!
Reviewed May 10, 2018
I felt a weight lifted off of my shoulders after speaking with Brandy, who shared that she has over 17 years experience in the financial field. She was very pleasant, polite and explained everything to me thoroughly. I am pleased that I made this first step towards my financial freedom.
Reviewed May 10, 2018
I am very happy to get my bills under control. Thank you Ed for all the things you have helped me with. I have not had any money in a long time. My money has been paying credit cards forever. I have already upped my savings. Thank you all.
Reviewed May 10, 2018
Everyone was very helpful. They went over all aspects of contract and made sure I was understanding it all. I felt they were concerned and wanted to help. They answered all my questions and were very patient if I was confused about something. I’m very glad I called.
LaDonna, Thanks for taking the time to leave your feedback. It’s good to hear that you were glad you called and that your questions were answered. Please continue to direct any questions to our team and we’ll do our best to answer them as fully as possible. Best of luck on your journey toward being debt-free.
Reviewed May 10, 2018
I called National Debt Relief to determine if the payoff schedule shown in the email notice would affect my monthly payment. Agent assured me no and I approved the payoff. Wish I had not gotten into payment trouble and pleased National Debt Relief is here to help.
Reviewed May 10, 2018
Both agents who helped me were very thorough and clear, and made sure every detail was covered. They spoke on a very personable level with me. They both have excellent communication skills. GIVE THEM A RAISE (Angel and Sadly I cant remember the lady's name).
Reviewed May 10, 2018
The first part of the process, that handled by Calvin **, was excellent and extremely professional. The care team seemed to be in a huge hurry. They seemed rushed and unwilling to spend adequate time on the forms. I would recommend National Debt Relief but I would also would caution people to expect the explanation of the forms to be rushed and they may have to ask to slow down.
Reviewed May 10, 2018
We are completely satisfied with the results of the action taken by Nat'l Debt Relief LLC to settle our credit card debt. We would certainly highly recommend the services of Nat'l Debt Relief to all of our family and friends who may need the services of this fine company.
Reviewed May 10, 2018
I have been enrolled with this program since September 2017. I have completed three settlements and I am working on two right now. I have a long way to go, but I am confident that I’ve made the right choice. Every time I had a question, it was really easy to get someone on the phone and they have always been super helpful - it’s almost scary. I’ll let y’all know if they ruin my life.
Reviewed May 10, 2018
I was very hesitant when first contacting but Tom was a great help and eased my concerns about the program. I was very pleased with the level of professionalism and I'm very excited about the program. I look forward to getting out of debt and getting my credit back to a good standing.
Reviewed May 10, 2018
I needed a lot of help when I contacted this company and the gentleman who helped me was really nice and very knowledgeable and look at every Avenue that could help me. I would absolutely recommend to friends who need help to this company and I appreciate all the hard work that this company does to help its consumers.
Reviewed May 10, 2018
It was best service I got till today. Your Agent are very professional. Thank you for this opportunity. BY helping people with their debt bring back a smile and happiness in their life. God bless each one of you.
Reviewed May 10, 2018
I appreciate the hard work everyone of the staff members that have helped me throughout my process. Thank you so much. I didn’t think it was possible to find a way out of my debt. I didn’t know why I wait so long to get the help I need to move forward with my life again.
Reviewed May 10, 2018
What a great experience! They have helped me so much! I felt like I was at the end of my rope. More debt than income all due to some unforeseen issues. Now I feel that I may be able to pay my bills and still have money for our other expenses. Thanks so much!
Reviewed May 10, 2018
Best treatment I had so far with any company. Everything was explained in detail and all my questions were answered accurately. The representatives were very professional and helpful. I will definitely recommend the program to friends and family. Thank you very much!
Reviewed May 10, 2018
Just want to give a personally thank you to the debt relief officer, Mr. ** for his professionalism and ability to explain the entire process with me. Much appreciation for having someone on your staff who helps clients like me. Thank you.
Reviewed May 10, 2018
Everyone I've dealt with through this process has been informative, friendly and very helpful. I'm hopeful that this program will help me and my family get through these difficult financial times. The fact that they encourage me to continue to contact them throughout the process makes me feel at ease.
Reviewed May 10, 2018
The process so far has been easy and easy to understand. I didn’t feel like I was lost or that I needed to explain my situation any further than I was willing. I appreciate the tremendous amount of understanding and I am looking forward to working with this company.
Reviewed May 10, 2018
Courteous, informative, quick to go over things a little more in detail which I prefer over slow process. The gentleman I also spoke to in the beginning was very helpful and informative from what I hadn’t learned reaching out to them beforehand.
Reviewed May 10, 2018
I was too caught up in debt and I was struggling to make it through every month living pay check to pay check. I heard about National Debt Relief from Facebook and thought I give them a call and I am glad I did. They are helping me out in a great way!
Reviewed May 10, 2018
National Debt Relief is a good company and they really help me consolidate my debt and the people working with them are really helpful and they explain everything on how I can pay my debt. Thanks to National Debt Relief and I hope that after I pay my debt I have no more worries and I can be move on.
Reviewed May 10, 2018
In the last 2 days I have had a ton taken off my shoulders thanks to your company. The 2 young men I have spoken to were kind, reassuring and I know I can call on them if problems arise. Thank you and them.
Reviewed May 10, 2018
Just wanted to say a few words about my initial experience with National Debt Relief. I had considered contacting them for many months after hearing about them on the radio station I listen to. I finally acted on my instincts and have to say, they have exceeded my expectations in two big ways. First, an immediate and courteous response from Mr. ** from NDR and a very courteous and professional explanation of the program by him. Secondly I am impressed and happy with the excellent program itself and how it is forthright and clear on my responsibility and the responsibility of NDR in this high integrity agreement. I would definitely recommend it to be considered by anyone serious about getting out of credit card debt in an honorable way!
Reviewed May 10, 2018
I consulted National Debt Relief to help me consolidate credit accounts to get out of debt. Rhonda ** was amazing in helping me, explaining everything to me, and leading me through the process. I was able to consolidate five credit accounts together successfully in order to pay off my debt completely in approximately 3 years.
Reviewed May 10, 2018
Everyone was so helpful with the process and have given me peace of mind throughout this entire ordeal with my credit card debt. I am very confident that this will improve my situation for my family. Thank you so much to National Debt Relief!
Reviewed May 10, 2018
Both Dwight and Vanessa were very professional and thorough. Both exhibited great patience and understanding as well. They helped lift my spirits with their encouraging words and expertise. Thank you for helping me get back on the road to financial freedom.
Reviewed May 10, 2018
I found all the staff to be very helpful, kind, and understanding. I immediately felt relief from the stress. I now feel like I am on my way to repairing my credit and working towards my financial goals. It is also very nice to see that I have many forms of support to help me through this process for the time I will be enrolled.
Reviewed May 9, 2018
They seem knowledgeable, and were very thorough. They made sure I fully understood each section before moving on. They made me feel at ease, that they could resolve my situation. That they would back me up every step of the way.
James, thank you for the vote of confidence. We always want to make sure that we’re giving our clients the best chance at succeeding in our program. We’re glad that you feel at ease with this. We’ll continue to support you however we can on your path to become debt-free. Thanks again!
Reviewed May 9, 2018
Andrew was very patient and thorough. The thought of giving up my credit cards was rough for me and felt somewhat like a divorce. Change is not easy, but sometimes it's for the best. I feel GREAT about the decision I made and would recommend to a friend. OH WHAT A RELIEF IT REALLY IS!!! I feel like a million bucks!
Zenobia, we love hearing when our clients feel noticeably relieved after they’ve talked to one of our agents. We’ll be sure to recognize the agent you spoke to as well! Thanks for the recommendation as well and keep us updated on your progress.
Reviewed May 9, 2018
Mr. Ricardo ** it was a pleasure speaking with you this evening. Thank you for your services and knowledge in helping me with my creditors. Looking forward to doing business with you and getting out of debt faster. I thank you and have a good evening.
Reviewed May 9, 2018
I am very satisfied and appreciate the time your people took to make sure I understand and know what I am doing and what to expect by enrolling into this program. I am happy and feel that I have made the right decision in working towards a debt free future.
Rhonda, thank you for taking the time to let us know about your experience with us and we thank you for the vote of confidence! You sound committed to getting this done, and that will go a long way toward your success in the program. We’re happy to be working with you!
Reviewed May 9, 2018
Friendly. Respectful. Helpful. I am so glad I decided to work with this company and help me out of my debt. My representative and everyone at NDR are amazing to work with. They made it easy and straightforward so I could understand the whole process.
Reviewed May 9, 2018
NDR was very helpful. I do not know the outcome but the on-boarding process was easy and professional. The program was clearly and expertly explained to me and I look forward to be clear of the woods and finally debt free.
Reviewed May 9, 2018
I would tell a friend about your company for helping people get back on track with their credit and get out of debt. Thank you for helping me get back on track with my credit and closer to being free of my problems I am in. You're very helpful for me. Thank you.
Reviewed May 9, 2018
All of the staff here is very helpful and friendly from the first phone call I made to setting up my payment plan. I will be debt-free and just over three years instead of 20 years. They are saving me thousands of dollars.
Reviewed May 9, 2018
Over the process was user friendly and concise. While making my decision to go forward I did feel some pressure to make a decision receiving at least one call and email per day asking me for my choice. As this is a big choice, I felt a little pressured. Once I decided this program was the right one for me the process was quick, easy and virtually hassle free. I haven't made my first payment yet so I can speak about the service received so far and it's been good.
Reviewed May 9, 2018
The entire process was easy and the reps are very helpful, informational, and just made the experience feel like the right thing to do. I was hesitant, it being my first time doing this but I have no fear now because I know they are working to help me. They are on my side.
Reviewed May 9, 2018
The NDR staff were very professional and the process was very quick. I look forward to working with NDR to become debt free as quickly as possible. I would definitely recommend this company because they have a diverse set of programs to help almost everyone.
Reviewed May 9, 2018
My credit has improved significantly since enrolling in this program. I definitely recommend NDR! I am so grateful for all of the support and dedication that National Debt Relief puts in to get their customers the best deals possible. Very thorough and secure service.
Reviewed May 9, 2018
The best when consolidating my debt!!! Great communication! When there is a settlement, they always email me to let me know the great news and always check up on me to see how I am doing. They took care of everything!
Reviewed May 9, 2018
Great experience so far. They have helped me get on my way to paying for the debts I accrued fairly. Looking forward to being debt free soon. They explained the entire process thoroughly and was sure that I understood everything.
Reviewed May 9, 2018
From the start they have been committed to assisting me get my life back on track. From the first phone call and email to assisting with the paperwork and finding a budget I can work with. I'm looking forward to my bright future.
Reviewed May 9, 2018
When facing 36K in debt and having no way manage it alone, I called NDR. I have been nothing but pleased so far. They have stayed in contact with me, update my portal so I can look at progress and that have helped me feel at ease, and have hope that it will eventually be all resolved. It's been a great experience and affordable.
Reviewed May 9, 2018
Overall I have been happy with National Debt Relief, customer service has been great and very responsive to my needs. The only draw back so far is there are far less settlements than I was lead to believe we would have at this point in the process.
Reviewed May 9, 2018
Courteous people who really care. Non judgmental and informative with all information. They helped me feel like I was doing something right to get back our financial freedoms. I would recommend to family and friends. Thank you for your help.
Reviewed May 9, 2018
The representative Nick was amazing, very helpful, personable, made me feel at ease during a rough time for me. It’s a big decision to consider when you have to close accounts. I was explain step by step what to expect. All my questions were answered promptly. Again thank you for your support... ;)
Reviewed May 9, 2018
Since my first discussions with NDR, I have been very satisfied with the communications from your customer service people. My one problem is that I have called on at least 2 occasions regarding continued calls from Chase card services telling me that they have not received any paperwork from NDR regarding my accounts. This could be just a harassment issue but when I checked with NDR, they were unable to confirm any activity with Chase. This was my largest account and I would have thought that would get attention first. Chase wants a proposal and they also deny getting any form to tell them that I have turned over my account to NDR for resolution. Help me fix this and the above is 5 stars. Thank you.
Hello Barbara,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 9, 2018
The gentleman I spoke with were very professional. They took the time necessary to educate me on the process, and assured me that it my best interest was there primary concern. I am still uneasy because I have not done anything like this before. I feel confident that they will walk me through this process as painlessly as possible.
Reviewed May 9, 2018
I learned about National Debt Relief by accident but I'm so grateful for it. Dianna ** was wonderful in helping us understand the program and getting us set up. Today I spoke with Veronica and did the Welcome Call. She was extremely friendly and patient with me and answered all my questions. For the first time my husband and I feel like our heads are above water instead of under it!
Reviewed May 9, 2018
I used to take pride in managing my credit by myself... Until I got myself in a hole I couldn't unbury myself from. It was very nerve racking at first to hand over all my debt to a settlement company and trust they would be successful... But I took the leap, and so far, I'm so happy I did. Having just one simple payment a month is so stress-free... And they are great at keeping me updated on the progress of my settlements. Best decision I made!
Reviewed May 9, 2018
People were nice and professional over the phone and answered all my questions. Knowledgeable with the answers given to me. Great service. Very easy to understand what exactly the services are about. I would recommend to friends and family if they are ever needing your services.
Reviewed May 9, 2018
I was a little nervous about signing up for a program like NDR. However, after speaking with Isaiah **, and getting a better understanding of the program, I enrolled. He was very understanding, knowledgeable, and took the time to answer all my questions; along with providing reassurance that this program could really assist me! I'm excited and relieved to being working towards debt reduction!!!
Reviewed May 9, 2018
The lady I spoke with was very knowledgeable. She was able to find my information easily. I feel that she explained things well. I am very sorry that it is necessary to use your services, but glad that you are available so I can.
Reviewed May 9, 2018
I had to be very patient and let this process work and it did! It was so easy to sign up and I receive regular updates! The customer service team are knowledgeable and always put your concerns first! I would advise anyone in need to try this service!
Reviewed May 9, 2018
In the beginning I was kind of nervous but with great customer service and the professionals that they have I had a very good experience. Very thorough, walk me through every page thoroughly read and I did not have a problem. Thank you very much.
Reviewed May 9, 2018
Within a month or so, I have been able to settle at least (3) accounts which lets me know that NDR is really working on my behalf to relieve my debt. The staff is also very friendly and are always available to answer any and all questions I may have. Thank You!
Reviewed May 9, 2018
I was so overwhelmed and depressed and didn't know what to do. My husband lost his job of 18 years and found another, but only making less than half of what he was making before. Then was off work from his new job right after he became full time, with a foot ulcer. He had no vacation time, no FMLA time and little help. Calling National Debt Relief has gave me such hope to get through this awful time in my life. They say when one door closes another opens, to me it seemed like all the windows closed also.
I spoke to Meisha ** who was so very pleasant, caring, understanding and hopeful, letting you know that they are here for you to help you get through this troubled time, will give you support and help you deal with getting free from debt so that you can be free from this burden you are in. I spoke with a Frank, the next day who went over things to make sure that I understood what to expect, understanding documentation and processes. He was very pleasant and helpful also. National Debt Relief gives you hope that life will be better in time. I will tell anyone who is going through financial stress and debt to call them. Bless National Debt Relief, I don't know what I would have done without them.
Reviewed May 9, 2018
Each person I communicated with was very supportive. They explained the program well and answered all of my questions. I felt very comfortable and satisfied once my application was complete. I can finally feel a sense of relief and move on to become debt free!
Reviewed May 9, 2018
Easy to speak about the accounts. Easy to set up payment plan. Which is important to me so I can budget. As anything happens with any accounts I receive a phone call! Therefore I’m pleased so far that I made the right decision to use this company.
Reviewed May 9, 2018
My interaction with this company was exactly the way I wanted to be treated. Admitting I was in financial trouble and needed help was very hard. I was treated with respect. The people I dealt with were knowledgeable and did not press. They gave me the information and did not pressure me to make a decision. Completing the transaction was easy and straightforward. I am very comfortable with National Debt Relief and have complete faith in this company.
Reviewed May 9, 2018
I am very satisfied with NDR. Every representative I speak with does a good job explaining my situation and answering my questions. I would recommend NDR to anyone having problems paying off their debt. I will be debt free much faster because of NDR.
Reviewed May 9, 2018
This company is amazing. I can actually breathe again... Everyone that I ever talk to was so very nice and helpful. I never felt judged in any way. My questions were always answered and this company was wonderful about keeping me updated often.
Reviewed May 9, 2018
I'm more than pleased with the response time I received from National Debt Relief. My representative Nate was very Courteous and helpful. He answered any questions I had knowledgeably and made sure I understood and was comprehensive to how the program works. My welcome representative Paul was also equally as courteous and helpful. I'm very thankful for both of these guys help. Good Job!!!
Reviewed May 9, 2018
They are unwilling or unable to follow directions from clients. I cannot hear on the phone very well & have requested all correspondence via email. They insist upon calling at all hours. What is wrong with these people?! It's been over a year since I started with NDR & am not impressed.
Hello Jann,
We’re really sorry to hear about what happened and we would like to make sure mistakes like these don’t happen again. We will be reaching out via email and will do everything possible to make sure this situation is made right.
Reviewed May 9, 2018
I was very leery of doing this and very unsure. After talking to Ryan **, who assisted me throughout the entire process, my mindset was great. They are very courteous, and explain everything to where you can understand it... Also, they fully answer any questions you have. They also set me up with a lawyer and their full team in case any legal issues arise. After I hung the phone up, after the final welcome call... I knew in my heart that the National Debt Relief Team was in my corner, and will be throughout the whole process. National Debt Relief is #1 in my book... Thanks Guys!
Reviewed May 9, 2018
Took a little time to build up my account but after 4 months I have my first creditor off my shoulders. They ended up accepting less than half of what I owed them. Very happy about this! Did not even have to speak to to anyone. Very easy process. Thank you NDR. Would recommend to anyone who just needs some weight lifted off their ahoskera and wants to get back on track financially.
Reviewed May 9, 2018
I felt a HUGE sense of relief after speaking with the certified debt specialist. He made me feel at ease after explaining everything thoroughly. There is no lack of communication either - the welcome call the next day went over everything again just to make sure I understood everything and if I had any questions.
Reviewed May 9, 2018
I would like to thank Mr. Matthew ** for being very helpful, patient and attentive to my financial concerns. He educated me on how consolidation works and answered any questions I had. I would gladly recommend National Debt Relief to all of my friends and family in need of your services.
Reviewed May 9, 2018
I had got myself over my head in debt and needed help with getting out of debt, by the grace and love of God I came across this company. Everyone that I have dealt with has been friendly and professional. My journey has just begun and they have already settled 3 accounts and has saved me quite a bit of money already. I highly recommended this company to any needing help with debt.
Reviewed May 9, 2018
Even though when I call I don’t like to be transferred three times before I get to the right person, the customer service is very good. The people answering the phone are very helpful and friendly. I am happy with National Debt Relief and how they have handled my credit card debt.
Reviewed May 9, 2018
Both of the representatives we spoke to were very professional,polite and helpful. Their comments and explanations were clear and concise. We had no problems understanding how to apply for the program and what to expect. We would recommend this program to anyone.
Reviewed May 9, 2018
Everyone was very nice and clear on what I needed to know. I called early and everyone was upbeat and very courteous to my situation. I didn't feel talked down to and felt they were there to help me and be on my side.
Reviewed May 9, 2018
My experience was very satisfactory on all accounts. Kester ** was very helpful with explained everything and answered all my questions. Celest with the welcoming call went back over everything and answered the questions I had and I am very satisfied with their service.
Reviewed May 9, 2018
Both the people I talked to during my experience were professional and very helpful. The whole transaction went smoothly from beginning to end. If I had a company I would like these people to work for me.
Reviewed May 9, 2018
Andrew was amazing and so detailed! Amazing service and kindness. He went over everything twice just to make sure I understood everything! Very excited to be on the journey to be debt free! Finally a company that cares and wants to help!
Reviewed May 9, 2018
They were great to deal with, very knowledgeable. It seemed to be a bit fast, like you had to make a decision right then but other than that a good experience overall. Also - going through the paperwork was a bit fast, I went back through before I signed.
Reviewed May 9, 2018
Great customer service and a knowledgeable and helpful and friendly staff. Everything was always explained and presented in a clear and understandable way. It was a simple and effective way to get myself out of debt and taking back control of my finances.
Reviewed May 9, 2018
Everyone, with whom I have spoken, was very friendly, careful education on the program, patient and wanted to help. They were cooperative when I wanted to take time out to do my own math and welcomed my return. They walked me through all the rules and regulations and directions for the management of future problems with proper names and phone numbers to contact in case of questions.
Reviewed May 9, 2018
Everyone that i spoke to were very very helpful. I would recommend to any that is in situation. It took a big relief out off my shoulders and the payments every month are very reasonable every month. Again thanks everyone that works there.
Reviewed May 9, 2018
Great customer service and very patient, all employees very professional. The total process was very quick and easy. The breakdown of everything was completely understandable and made very easy to work with. Thank you Debt Relief, I’ll be sure to refer you to all those that I hear need help.
Reviewed May 9, 2018
I’ve had a great experience so far in my process with this company. Communication is great and their customer service is amazing. I do not regret choosing this company to help me with my debt. I’d recommend this company to everyone!! Best decision I’ve ever made.
Reviewed May 9, 2018
I have been very pleased and satisfied with the settlement offers National Debt Relief has secured from my creditors on my behalf. I enrolled in the program in December 2017 with a total of 6 creditors that were included in my program. This month, May 2018 I accepted a settlement offer from my 4th creditor. Thank you.
Reviewed May 9, 2018
Everyone I spoke with concerning my debt were very helpful and knowledgeable on everything about the program. And I was impressed and smoothly everything happened. I'm looking forward to starting the program and making my, unfortunate debt, be taken care of in a timely manner. Thank you again!
Reviewed May 9, 2018
They have resolved my accounts in timely fashion and has made a reduction in the dollar amount to my satisfaction. I would recommend them to anyone that needed help with debt. Their website is easy to use. Shows your account in detail.
Reviewed May 9, 2018
They are great to work with. Very professional and care about the customers. They answer any questions you have and make you feel at ease. I thought I would have to file for bankruptcy. Thanks to them I didn't have to. I would recommend them to anyone in need of assistance.
Reviewed May 9, 2018
Upon receiving an email from National Debt Relief I contacted them as they requested and the gentleman on the phone was able to assist me with agreeing to accept the offer that have been negotiated. He was very courteous and provided me with the information that I needed in order to make the right decision.
Reviewed May 9, 2018
I have had a great experience so far with NDR. Thy are detailed with the phone calls and emails. The only issue I have is they send so many emails all within each phone call. I think it would be much more efficient if each email would be properly titled and maybe a bit less info in each. A check list would also be extremely helpful. I really liked that I will be dealing with one specific person, Oscar. Will definitely be able to help me clear up any confusion that I have and answer any questions directly.
Nicole, thanks so much for the feedback. It sounds like you’re one of our newer clients and we want to take a moment to first congratulate you on taking this step towards becoming debt-free. Also, we welcome feedback that will help us make the overall process more client-friendly, so thanks for letting us know. We’re happy to hear that your experience has been great so far, and we’ll make sure it continues to surpass your expectations as you continue in the program. We encourage you to keep us updated with the status of your journey. Best of luck to you!
Reviewed May 9, 2018
The representative who initially assisted me with the program was very thorough and dedicated to the process. I had a lot of questions that I presented to him regarding the debt relief process and he answered everyone of them. I am looking forward to becoming debt free and improving my credit score.
Reviewed May 9, 2018
This was my first time calling and was very satisfied with the knowledge and thorough explanation about the program. It seems as though I made a wonderful decision to getting debt free and seeing the light at the end of a tunnel.
Reviewed May 9, 2018
Fast service. Very friendly / answers all my questions & explains anything I do not understand & helps with all forms. Informs you how to pay and what you will pay and when you will pay it. They even turn you on to a lawyer firm.
Reviewed May 9, 2018
National Debt Relief is excellent to work with. They walked us through the process step by step and helped to make everything easy to understand. They fully explained all details of the program and helped us gain a better understanding of why our financial situation was not improving with making monthly minimum payments. The enrollment process was easy and we definitely feel like we have the right team helping us to improve our situation.
Michael, it sounds like your initial experience with us has been very positive. We encourage you to ask as many questions as you need to so you can become familiar with the process. Please also keep us updated on your progress as you reach each new milestone. We wish you the best of luck as we work with you to get you debt-free!
Reviewed May 9, 2018
Everyone is very knowledgeable and helpful. As well as professional and friendly! They took time to explain the process and answer all of my questions thoroughly. I was able to make a completely informed decision about my debt with their help!
Reviewed May 9, 2018
Great customer service. Question were answered very clearly. I enjoyed speaking to this team because they ensured I was in good hands. They made all points very clear and made sure I knew they had my back. Thanks for a pleasant experience.
Reviewed May 9, 2018
Sharrad and the welcome call answered my questions fully. I appreciate the extra time that Sharrad took with me because of my PTSD. It helped me to stay calm and therefore be able to hear things correctly so that I could make an educated decision.
Reviewed May 9, 2018
Brian ** helped me enroll in the program and was very helpful, courteous and professional. He answered all my questions. My welcome call was with Nicole **, who was professional and walked me through everything else. Thank you so much for everything.
Reviewed May 9, 2018
National Debt has been a godsend for me in helping me to resolve my debt and get back in track. I would highly recommend this for anyone wishing to help turn around their debt and get a handle on it. I am on the way to being financially responsible. Thanks a million.
Reviewed May 9, 2018
Both were very helpful and explained things very clearly! Very kind and caring. Had a lot compassion for my situation. They took time to make sure I understood everything. Great customer service skills. Would recommend this company to my friends. Thank you so much.
Sabrina, we’re always happy to hear when our clients receive outstanding service. Thank you for taking the time to share your experience with us today. We want you to be successful in the program, so we’ll take the time to make sure you understand the process as fully as possible. It sounds like you’re off to an excellent start. Since you’re a newer client, it may take some time to get familiar with the way it all works. We encourage you to ask questions, and make sure you clarify anything that doesn’t make sense. Our Client Success Team is always happy to speak with you and address any concerns you may have. Thank you for the recommendation as well and we’re happy to be working with you!
Reviewed May 9, 2018
Our finances have gotten considerably worse and National Debt Relief has been such a great help. We would recommend highly this company to anyone. We didn't want to go bankrupt (which was our next step) and they helped us tremendously.
Reviewed May 9, 2018
I have never had anyone so professional, kind, courteous and genuinely concerned about my personal affairs like Diamond was. She is an asset to your organization and should be recognized for her success in helping your clients. Before, during and after the call everything went smoothly due to her knowledge and professionalism.
Reviewed May 8, 2018
Having just enrolled in the program, I have the utmost confidence that I will be debt free in no time thanks to the helpful staff who worked with me during the application process. They explained the program in great detail and encouraged me to ask any questions that came to mind, no question was a bad one!
Reviewed May 8, 2018
Well I did like National Debt Relief until... I received a phone call today offering me a loan to pay off my creditors faster, I asked for more information and was transferred to Metabank. They did a soft credit check and denied me the loan...obviously!! My credit score isn't looking fabulous right now obviously, that's why I'm enlisting the help of National Debt Relief!! Why would you offer me a loan dependent on decent credit? Why would you waste my time? You know all of my info and what I'm doing here with you. I would love to know the thinking here and why I was offered this. It's almost laughable.
Reviewed May 8, 2018
Everybody is very helpful. They are very clear in explaining the program. Everyone is also very compassionate of my financial situation. I would definitely recommend your company to everyone I know. I am looking forward to being debt free because of your help.
Reviewed May 8, 2018
This was very scary for me. But from the first phone call from Freddie ** to the lady who did my welcome call, my mind was put at ease. Both answered all my questions and eased my way to feeling like I'm doing the right thing and that I will be taken care of by the best.
Reviewed May 8, 2018
I feel you guys need to work more on communication. When a person tells you he or she can't afford what is coming out every two weeks. You guys cut it for three months. I just feel you guys are holding the money and not doing anything with it. So my credit score is taking a hit while you guys are not paying the bill.
Hello William,
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
Reviewed May 8, 2018
Great help, very helpful and kind. Very knowledgeable on debtors and resolutions for solving debt. Personally helped me understand things I did not know so I understand how things work. Would recommend to anyone. Thank you so much for your time and helpful knowledge. I can’t wait to be debt free!
Reviewed May 8, 2018
I am very happy with the experience I've had so far. The program is easy to understand and enrolling is straightforward. The customer service department is communicative and highly responsive. The online portal, though simple, includes everything needed to manage the program effectively. Settlements have been consistent and easy to manage.
Reviewed May 8, 2018
I lost my job last October without any notice and had some credit debt from my ownership of a condo that had a lot of repairs. I knew I had to do something so I called National Debt Relief and told them my story. They worked on it a little and came up with an amount for me to pay them each month that I could afford after I got another job. Just yesterday they let me know that they had a solution from one of my credit cards and I was so surprised. It has only been 6 months and they got me the best deal that I could ever imagine. They are so nice to work with and I really appreciate what they have done so far. I know they will succeed with my other debts and I can't wait to be debt free.
Reviewed May 8, 2018
Absolutely wonderful!!! They were so helpful!!! The first man I spoke to was so down to earth and very patient and kind! He answered all my questions and helped me understand everything! The lady that did the welcome call was also very helpful and very polite! I will recommend You to others for sure. Thanks so much!!! I did not know this kind of help with debt was out there! I'm so glad I called! A+!!!
Reviewed May 8, 2018
He was very professional and very well informed. Was a big help, went over everything, called by a few time in helping get the right paper to submit the customer server. Was a big help also in this process. Thank you for all the help given.
Media


