National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed May 21, 2018
Clear communications in each call. I had no questions during the process. They checked with me every step of the way to see if I had any questions or concerns. Everyone that I spoke with had a friendly attitude. There was no pressure to go through with the program. I was completely in control of the whole event.
Reviewed May 21, 2018
Christopher ** was able to enroll me in the program and provided me with relief! He was easy to talk to and non-judgmental! He was so kind and walked me through the program in words that I could understand. I highly recommend seeking their help!
Reviewed May 21, 2018
I found National Debt Relief to be extremely helpful. Every time I have had a question, I was received in a confidential manner, and my question was answered. I have not been with this company long. However, So far everything has gone well. I feel like this is our answer to being debt free.
Reviewed May 21, 2018
I have been very impressed with the treatment I have received. Your reps are very responsive and helpful. We have had an issue negotiating with Regions Bank, but I believe that issue has been resolved, and the accounts will be "charged off" soon and then negotiations can begin. I also appreciate the fact that I was able to skip a month when our finances were tighter than usual, due to a $200 copay for a necessary medical procedure. Thanks!
Reviewed May 21, 2018
I am an individual who is seeking debt relief and I have been extremely pleased with the service that I have received from the agent who is handling my file. I am also extremely pleased with the service I received from the compliance officer who completed my welcome process.
Reviewed May 21, 2018
We received such wonderful service from National Debt Relief. They were so helpful. It has taken such a weight off of us. We have struggled for so long. We had gotten to the point where we had no idea what to do. When we found National Debt Relief, it was like the stress just disappeared. We are leaving it to National Debt Relief and God.
Reviewed May 21, 2018
My experience with National Debt Relief has been great so far. Very informative and patient in this process. Everyone seems very professional in every aspect of doing business. Looking forward to being debt free in 4 years. I would be glad to recommend this process to anyone that is in my situation if it all works out for me. Most people will be surprised at the helpfulness of everyone.
Reviewed May 21, 2018
Carlos **, and Jemi ** were both professional in establishing a successful professional relationship with me explaining each and every paragraph in all documents presented to me. Their communications with me gave me a level of comfort and hope that I was in good hands that National Debt Relief will do all that is possible to help me become debt free. Thank you.
Reviewed May 21, 2018
At first I was worried, because I’ve never not paid my bills. So when my creditors started calling while I started the program I was nervous. Then I got my first notice that one of my debts had been negotiated for settlement. It made me feel secure that I was doing the right thing.
Reviewed May 21, 2018
Everyone who helped me throughout the experience was tremendously helpful and made sure I knew every detail of the process. All of my questions were answered fully, accurately and in a timely manner. Overall I was very pleased with the assistance I received.
Reviewed May 21, 2018
This person could not have been any better. On a scale of 1-10 I would give her a 20??? She deserves a financial raise. Again just fantastic job. Your corporation needs more people like her. She was just so incredibly nice and helpful with every single question I had.
Reviewed May 21, 2018
Very helpful and patient, take time to understand me. Yes I can refer someone. I am pretty sure I will have satisfied definitely. Keeping offer good customer to people, you will have great reputation. Thank you. Hopefully more more people will call.
Reviewed May 21, 2018
Great experience, all areas were explained in detail and questions answered promptly. Received ample documentation explaining the program and how all phases will work. Rep was very knowledgeable, helpful and patient. Comfort knowing support is available in different areas and National Debt Relief staff members are available to answer our questions - provides a comfort level and peace of mind and helps reduce our stress level.
Reviewed May 21, 2018
Very helpful when they called and walked me through all of what I had to do. Thank you for all your help in getting this started for me. If I have a friend that this kind of help I will surely give them your name. Again thank you for your help.
Reviewed May 21, 2018
I characterize my interaction with this company as outstanding. The debt relief process was fully explained during the phone call and all questions I asked were answered fully and to my understanding. At no time did I feel as if I were being pressured into making any decision that wasn't my own and the pros and cons of all options available to were presented to me. The Representatives were very professional and respectful. I would highly recommend them to anyone whoever finds themselves in my situation.
Reviewed May 21, 2018
Everybody that I spoke with was very friendly, knowledgeable, and professional. They answered every question that I had. The friendliness of the people was very reassuring and I could understand everything they said to me. I wish I would of did NDR sooner.
Reviewed May 21, 2018
When I originally requested information from National Debt Relief I was skeptical that I would want to follow through at all. However, after speaking with Sam and understanding how the program works I feel much better about my situation. I look forward to having all my debt paid off and go out from under it.
Reviewed May 21, 2018
Everyone I spoke with was very helpful and professional. I will be recommending National Debt Relief to everyone I know who is in need of help resolving debt problems. I look forward to working with National Debt Relief to resolve my crippling debt.
Reviewed May 21, 2018
People took the time to explain everything and didn’t get upset with all our questions. Followed up with email and contact info. People had a friendly attitude and were very understanding. Felt like we were really being helped with our financial situation!
Reviewed May 21, 2018
I have to say making the decision to ask for help was scary but talking to the team of representatives Bruno ** and Veronica ** eased my fears greatly. Thank you for the kindness and support, it made all the difference. Very professional and encouraging. I know I made the right decision by choosing National Debt Relief.
Reviewed May 21, 2018
So far the staff at National Debt Relief has been very helpful and kind. I hope the experience continues to be as smooth and low stress as it has been so far. They have done a great job to make me feel like this isn't a situation to be embarrassed about.
Reviewed May 21, 2018
It has been a pleasure dealing with Angel. She has been very accommodating dealing with me through email as much as possible and is very thorough. She has done a great job assuring me of my concerns and doubts through this process. To date, my case seems to have progressed very quickly and smoothly.
Reviewed May 21, 2018
Mr. ** was very easy to speak with, understandable and extremely patient with me as I had many questions about signing up with National Debt Relief. He was able to walk me through all the portions of the process and helped me to feel more comfortable with this difficult and serious financial move. Thank you. Your service is greatly appreciated.
Reviewed May 21, 2018
It is already hard to go on a Debt Relief Program, you have tried and failed financially but NDR has some great people working there! They never made me feel bad or guilty, I was asking for this help. Very helpful, open and informative. I am extremely glad I call NDR!
Reviewed May 21, 2018
Friendly agents explained every detail of the program and guided me on completing the enrollment forms. I'm glad I made this call. I feel a little more relaxed now that I have a more defined date of when I will be out of debt!
Reviewed May 21, 2018
I applied online and received a callback the very same day. Everyone I have spoken to has been very helpful and courteous. I would recommend this company at this point in the process, hopefully the rest of my term with them is just as pleasant.
Reviewed May 21, 2018
My experience with National Debt Relief have been great and very helpful. They have been resolving my debts pretty quick. You can fully trust them with any debt you may have. They Inform you right away when your debts have been negotiated.
Reviewed May 21, 2018
I was hesitant to seek for help due to feeling embarrassed that I fell into debt. The Representative was so kind, humble and helpful. She made me feel at ease. I would definitely recommend this to my friends and family.
Reviewed May 21, 2018
I have received excellent service, they have helped me on every step and I can see the results, I am going to settle one of two credit card problem this week and hope to settle second one pretty soon. Thank you for your help!
Reviewed May 21, 2018
I highly recommend Marvin as he provides a full and thorough description of the program. Any fears I had were quickly resolved with his ability to communicate in such a polite and professional manner. Thank you, Marvin. The Welcome Call is a final check to ensure all information is correct and the rep's professional is appreciated.
Reviewed May 21, 2018
I was walked through all the information of the debt relief program. The staff continue to make sure That I understood or continue to ask if I had any questions. If I didn't understand they didn't have an attitude about going over the question again. They assured me that I could call back during the hours with the telephone number.
Reviewed May 21, 2018
My experience has been awesome until the welcome call. This woman was friendly and knowledgeable but extremely hard to understand. I suggest you have her slow down instead of trying to get through the call as fast as she can. I made it through the call with much frustration on my end.
Hello Cheryl,
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
Reviewed May 21, 2018
Was very happy to know that the process is moving along at a good pace. I didn't expect the ball to start rolling as quick as it did. It's very relieving to know that we are that much closer to being debt free.
Reviewed May 21, 2018
Paul was the initial person I spoke with; he was great. And then Robert assisted me during the enrollment process. He was amazing, kind and very informative. Answered all questions and assured that I was satisfied. Now let's see if NDR can keep up to their word and decrease my debt. Crossing my fingers.
Reviewed May 21, 2018
Everyone was very helpful and courteous. Will recommend if I know anyone in the future that may need help with there financial situation. I’m grateful that everything will be ok for my future and and my family's future. Again thank you for all the help that the program will be providing to me to better my future and my family's future.
Reviewed May 21, 2018
Everyone I talked to knew the business and had the answers. Always kind and helpful. Made me feel like I was their top priority. Gave advise if I asked. Had compassion. And are successful at solving my financial problems.
Reviewed May 21, 2018
Good so far. We just started the program and are nervous about it. Hope all goes well. Nikki was extremely pleasant to work with over the phone and incredibly accommodating considering it was nearly 10 p.m. our time before we got done!
Reviewed May 20, 2018
I recently lost my partner (cancer) and lost his income as well. We had a large credit card debt and suddenly I found myself with that debt and only my SSA Disability income. The National Debt Relief people have been terrific in helping to reduce and resolve the outstanding credit card debt. The first account they’ve worked on was reduced by 60% and I was thrilled! I’m looking forward to similar results on the other accounts.
Michael, thank you for taking the time to leave a review. We're glad that our company could be such a help to you, especially during such a difficult time in your life. We're also thrilled to be helping you and can't wait to see how the rest of your program goes.
Reviewed May 20, 2018
Credit cards are trap. If you feel trapped then call National Debt Relief. They will help you. I would definitely recommend National Debt Relief to my friends and family. It's hard to be patient but you have to learn to be patient and all good things come to those who wait. In the end you will be relieved.
Reviewed May 20, 2018
Agents I talk with are always positive and helpful. They explain things if I do not get them. Always ask if I have questions, they greet and say goodbye very pleasantly. Thank you. They resolved matters with several creditors, always concerned about our financial situation.
Reviewed May 20, 2018
Jaymes was very thorough and did a good job explaining the program to me. Both he and Christina answered all of my questions and made me feel comfortable moving forward. I already feel a burden lifting off my shoulders and am anxious to start getting my financial situation under control again.
Reviewed May 20, 2018
I have only been with National Debt Relief for two months but in that two months they have already settled two of my credit card debts for a much less amount which was a owed. So far they have done everything they said they would be doing for me and I’m already feeling very relieved.
Reviewed May 20, 2018
I could not believe how fast one of my accounts were paid off and how they keep you inform of what they are going to do to get it done. They always have the right answers and I am glad I have decided to go with them to help me out of my debts.
Reviewed May 20, 2018
Everyone has been knowledgeable, professional and honest. They are doing exactly what they said they would do to help me. I, in turn, am expected to keep up my part of the agreement. Working together we will get this accomplished.
Reviewed May 20, 2018
Agreed to have $184.00 withdrawn from my checking account on the 4th and the 22nd of each month... monies would be accumulated and paid out to creditors (A) Chase, (B) Wells Fargo, and (C) First National Bank... in proportional final payments agreed to be the lowest and best payback for the specific debt. E.g. 40% of the total debt owed to Wells Fargo... 40% of the total debt to First National Bank and 40% of the total debt to Chase. NDR would collect a total of $368.00 ($184.00 X 2 = $368.00) each month leading to a pay-out of the best negotiated amount that represents savings of over 50% for each debt. My understanding was that NDR would handle everything as far as negotiating the lowest amount payback to creditors.
Note: Opened a NDR Letter dated April 16, 2018. On Saturday, May 19, 2918. Fact: I collect my U.S. Mail every week to two weeks... Don't read it anytime soon... don't have a cell phone... little money for phone, some utilities, etc. Note: I cannot afford any settled amounts outright. That's what I was lead to believe that NDR would handle all money pay-back matters in Incremental payments to the specific creditors for the lowest possible pay-back, period.
And that the automatic withdraws of the aforementioned funds... $184.00 on every 4th of the month; and $184.00 on every 22nd of the month... From my checking account would continue in till all negotiated debts have been handled as to agreed upon terms communicated to me by NDR Representative(s). Please send to a letter to tell me that NDR is going to comply with the Original Agreed Upon Terms of Debt Resolution. Debt Relief. Otherwise, I am assuming that I have been mislead as to NDR True Nature as to Resolving Any Of My Debts. Thank You.
Hello Harvey,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 19, 2018
I was seeking a way to consolidate credit card debt and National Debt Relief was my answer. Everyone I dealt with was very informative and professional, ensuring that I completely understood everything within the program. The enrollment and welcome process are very thorough.
Reviewed May 19, 2018
I felt very anxious when I first called NDR, but once the process was explained to me in great detail my anxiety began to subside. I am just starting my journey to be debt free, but I feel comfortable that NDR will continue to be on my side through my whole journey.
Reviewed May 19, 2018
Each person I spoke with during this intense and frightening process was supportive and able to relieve some of the stress. The representative that concluded my welcome call was the most professional and sympathetic to the situation. She was compassionate and calmly walked me through the process. She allowed for as many questions I had and was able to keep me hopeful.
Reviewed May 19, 2018
Everyone I spoke with was very friendly and helpful and seems to want the best for me and to try to help me get out of debt. I was a bit nervous about doing this but my mind was put at ease my questions were answered. (Edgar) did a GREAT job and I don't remember the lady that I spoke with but she was very helpful also.
Reviewed May 19, 2018
So far my experience with NDR has been excellent! The customer service rep I worked with, Casey **, was very helpful and didn't make me feel stupid for needing help with my debt consolidation. Everything was done via email, very fast and easy to access. I would definitely recommend NDR to anyone who needs help getting a handle on their debts; they have an A+ rating with the BBB for a reason. After everything was figured out for my situation, I'll have almost half of my debts taken care of in a little over two years, or less if I make double payments! Very pleased with this service and I feel like a weight has been lifted.
Reviewed May 19, 2018
I would like to thank the two very knowledgeable people that would be Steven **, and Isis. These two people were very helpful. They walked me through all the necessary process to get me approved. Glad to do business with the company.
Reviewed May 19, 2018
My initial contact was with Gary ** who was patient, thorough and knowledgeable about how National Debt. He indicated that his goal was to help relieve stress, work with the creditors and provide step by step assistance through all required phases. His professionalism was great and after completing the first part, I felt good to have chosen the right company for my needs.
Reviewed May 19, 2018
100% serious, joining this program was one of the best things I've done in my entire life. Seriously, thank you so much National Debt Relief, you've taken away all my stress, and are giving me the opportunity to restart my life and rebuild my credit.
Reviewed May 19, 2018
I had a very positive experience with NDR, from the first call to the Welcome communications. They explained the program to me very clearly and made sure that I understood each step and instructions. I would definitely recommend NDR to anyone who may be in a situation like mine who would be needing assistance.
Reviewed May 19, 2018
My entire experience was great and for the most part very easy. The one and only problem that I had was during the welcome call. The phones were static covered and hard to decipher what was being said at times. Cathleen was very helpful and worked through the call with me so she did amazing on her part, it was just the clarity of the phone system that was being used. Overall, it has been a nice and simple process.
Reviewed May 19, 2018
Wonderful. ☺️ Thank you for helping me out of debt. I appreciate you. I feel so much better about me and now I feel I have a life worth living again; so again thank you for everything you are doing to help me out of debt.
Reviewed May 19, 2018
So far everyone has been super friendly which is nice considering I owe agree people money... Struggling to keep above isn't easy especially two babies and losing a parent suddenly. Thank you for being respectful. It helps a lot and being understanding as well. I thank you.
Reviewed May 19, 2018
My first impression was very informative. Mr. ** was courteous and very patient to explain everything. I am not a whiz with the computer so he was helpful with that. I feel that I am in capable hands picking National Debt Relief to help me get my financial status corrected.
Reviewed May 18, 2018
You have greatly assisted us resolve some our financial problems. We found it quick, informative and supportive of our particular issues. In particular explanations on supportive communications with creditors, what we should and should not do. They have helped us deal with a burden. We are grateful.
Reviewed May 18, 2018
This process has been an awful day one and has progressed with positive results without any hassles to me. I like the idea of trying to pay back on my bills as much as I can rather than choosing to go bankrupt. This gives me that option.
Reviewed May 18, 2018
My experience with Paul and Chantel was extremely professional, thorough yet warm and approachable. They made me feel very comfortable with the process and explained everything in great detail. I feel relieved that I will be able to pay off my debt and get out from underneath the interest that, in my opinion is financial slavery.
Reviewed May 18, 2018
I have many sleepiness nights trying to figure out how to get out of debt. Ms. ** helped to understand the program and how it will help me. I am glad there is a program like this. It it hard when you work and all your money goes to bills. Thank you guys.
Reviewed May 18, 2018
All communications were handled professionally and courteously. Explanations were given when requested. Representatives were available whenever we called for information or had a question for them to answer. We are hopeful that we will be helped by the program.
Reviewed May 18, 2018
So grateful for this program and the opportunity it provides for our family. We appreciate the quick response time, the ease of process and the kindness from Alex **. We are looking forward to the future again. :) Thank you!
Reviewed May 18, 2018
They answered my questions and listened even when I was nervous because I have never done debt relief before. Even though at start my credit will plummet but in the long run my credit will be good as new. For that I thank you...
Reviewed May 18, 2018
The treatment I received was excellent. It made me much more comfortable with the process and like I had someone on my side. I was treated with respect and made to feel as if my experience was one many people go through and not one to feel badly about.
Reviewed May 18, 2018
I am feeling so much better about my situation since signing up with National Debt Relief. Paul ** was extremely helpful and walked me through the whole process step-by-step. I am looking forward to getting back on my feet and learning from this experience. Thank you all so much.
Reviewed May 18, 2018
When speaking with the representatives they both were very friendly and patient. All my questions were answered. Both gentlemen are very knowledgeable of their job. They made me feel as though I was making the right decision. Thank you in Advance.
Reviewed May 18, 2018
The customer service agent that attended to me was very polite and knowledgeable about this program. He made me feel very comfortable about what I am committing to with the National Debt Relief program. I have high hopes that this program helps me out and gets me out of debt in a manageable way.
Reviewed May 18, 2018
Thank you Bryton ** for the service you provided. You were very well informed, courteous, and very respectful of my situation. As a new client I would recommend you, along with National Debt Relief to anyone I know with the same situation. My experience with you, and also National Debt Relief left me feeling like I had been talking with my family. Thank you so much.
Reviewed May 18, 2018
Sarah and the members of the Success team here have been very helpful and informative! They were there to answer to my questions as I was signing up for the program, and as I moved forward. I would recommend using NDR to anyone who is looking to resolve their unsecured debt.
Reviewed May 18, 2018
I was afraid to actually contact National Debt Relief. I avoided the calls. I felt stupid that I allowed my debt to get to this point. After talking with Marvin **, I felt so much better. I felt I made the right decision. He was very thorough and answered all my questions. I just signed up so hopefully my view doesn't change.
Reviewed May 18, 2018
So far so good! I've been stressing and fighting over debt for way too long. My decision to ask for a quote spun my insides around. Paul was such a great help. He helped eased my questions and calm my mind.
Reviewed May 18, 2018
Everyone I spoke to was pleasant, professional and easy to understand. The entire process was quick and easy, and put my mind at ease. I feel confident that all my debt problems will be resolved after joining this wonderful team.
Reviewed May 18, 2018
My experience with everyone at National Debt Relief was awesome. Perfect service! Jason and Mona were both helpful and gave me a sense of relief about all my debt and I truly believe that everyone there are Awesome! I could not do it without y'all! I truly wish everyone the best.
Reviewed May 18, 2018
Everyone that I’ve spoke with has been so courteous and helpful. They know what they’re talking about and they helped to get me approved very fast. I’m so happy that I’m finally getting my debt in check and the lower monthly payments are going to help me save for the future.
Reviewed May 18, 2018
PayPal keeps calling me and saying you never reached out to them to settle my account and they keep calling me. Please reach out to them so that they stop calling me. Also other account keeps calling me also. I thought signing up with you would help me out?
Hello Barbara,
Thank you for bringing this to our attention. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to better understand and resolve. You can also call us directly at 888-660-7427.
Reviewed May 18, 2018
Outstanding and very professional. Would recommend to anyone struggling. The help I have revived today has taken a great weight off my life and will get me back on my feet. Being disabled has taken a toll on me. Using credit cards to survive is not the way to live. With the help I am receiving I can better myself. Thanks again.
Reviewed May 18, 2018
NDR representatives have been very helpful and friendly with guiding me thru the process with my debt relief. Everything was explained to me clearly to where I had no questions. I would have no problem recommending NDR to friends. The process was simple and quick. Low monthly payments have been a big plus. And having everything paid off in 2 years versus 30 years is amazing.
Reviewed May 18, 2018
Mr. Parker ** is the person who did my application. He was very professional and precise in helping me sign up to get debt relief. I am looking forward to debt relief in the coming future. I believe I have right company to help me. Thanks.
Reviewed May 18, 2018
I want to say the National Debt Relief has been the best decision I have ever made. They have been so helpful and polite in every way. They have helped me with everything and I have had all good results!! I would recommend them because of their courtesy and all the hard work they put into getting reasonable and quick settlements. Thank you.
Reviewed May 18, 2018
The National Debt Relief Representative made my application easy and convenient. He started by asking my personal information. I provided him my Social Security Number, monthly income, and work information. He was able to pull the data that he needs and discuss my options. After viewing all my creditors, he gave me the monthly payment I have to submit to be on this program. It was enrolled in less than 30 minutes. I highly recommend this company.
Reviewed May 18, 2018
National Debt Team have been Most helpful and polite people that has helped me to get myself back on track with my debt. Always there to answer any questions and explain to me so I understand. Very good program. Thank you for all help.
Reviewed May 18, 2018
So far (about a year into the process) I am extremely happy with the results. If you do your part, they will do theirs. I have had no problems contacting customer care/service, the few times I have needed to. They are courteous and very helpful, and they all speak English! So far, so good. I see no reason that will change.
Reviewed May 18, 2018
So far barely have 2 months into the program and they have already settled 1 debt and at a very low amount. Wow. Amazed as to how easy they make it seem. 1 down 9 more to go. Thanks National Debt Relief.
Reviewed May 18, 2018
Very professional and courteous. Explained and answered all questions and concerns. The individuals I spoke with were very patient and took the time to ensure I understood the program. I asked several questions and they were able to answer them without delay. They were trained very well prepared to address any question or concern.
Reviewed May 18, 2018
I reached out to National Debt Relief to see if I would qualify for the debt relief program. I had the pleasure of working with Mr. Kyree ** and he was extremely helpful. Thank you - I am excited for financial freedom!
Reviewed May 18, 2018
The service was good. I enjoyed the knowledge as well as the experience. Customer service was accurate and very informative. I am satisfied with the criteria as of now and would highly recommend the service to many. If anyone needs credit repair NDR is the way to go. Thanks for the support!
Reviewed May 18, 2018
Everything was very clear and they asked if I had questions. They were very helpful. I feel like I know everything and am ready to start the process and get my debt over with. I like how they said I could contact them any time with any questions or concerns I have by email or phone.
Reviewed May 18, 2018
All the customer service staff I have talked to were easy to understand and willing to answer my questions. Customer service was also compassionate and willing to work around my busy schedule. I feel secure in my decision to contact them and I look forward to working with them throughout this process!
Reviewed May 18, 2018
So far it has been a good experience with a very professional staff. I am looking forward to receiving a positive balance reduction and getting out of debt soon. I also would recommend this program to others after or during my process if outcome is favorable.
Reviewed May 18, 2018
Very helpful and glad I'm able to pay my debt off in 2 years instead of 30. I've got 3 cards down. One more to go. Always there when I need them. Very good quality. I was suspicious at first but I'm glad I did it.
Reviewed May 18, 2018
Travis ** was a tremendous help in my enrollment process. He was quick to answer my questions and was very courteous. He was patient and kind. Excellent customer service. Hopefully the results can meet the same potential. Looking forward to finally being debt free.
Reviewed May 18, 2018
Parker ** customer service was very professional. He provided quality customer service and support in resolving my financial crisis. Parker was very detailed and his explanation of what the National Debt Relief was on point. In addition Parker also took time to explain the agreement and the terms and conditions, as well.
Reviewed May 18, 2018
Great customer service. The people here talked to me as a friend and explained everything to me clearly. I am very excited to work with this team and be able to work and become debt free. Their program sounds amazing and they show you how it’s done step by step while having your back during any creditor harassment.
Reviewed May 18, 2018
I was very worried at first but Ed called that evening and answered all my questions! They offer legal service and very straightforward paperwork. No hidden fees, no surprises. This is really the best way to go if you are only barely making minimal and late payments. I look forward to seeing the results. Thanks!
Reviewed May 18, 2018
I really hope this ain't a scam because I really needed the help. I was really glad to hear that was help was on the way with my current debt. I hope to become debt free in 42 months. Thank you again for your time.
Reviewed May 18, 2018
Miss/Mrs. Tangela ** provided excellent information/insight to the program and was very helpful with assisting in enrolling us into the program. She listened and answered all of our concerns and questions. The follow up call the next day was very helpful in completing our enrollment.
Reviewed May 18, 2018
This was a great experience. Every question I had it was explained very well. The was one of the best experiences I ever had. The staff went above and beyond the call of duty to make sure that I came out without any question.
Reviewed May 18, 2018
I was very scared to call and start this process because I did not want to be judged for years of bad credit decisions. They were courteous and understanding. They explained every step of the process very thoroughly and made sure to answer every question.
Reviewed May 18, 2018
I recently received 3 court summons and got them turned in late. NDR got right on them and had it resolved within a few short days! Bravo! I am definitely appreciative and impressed! Everyone is very knowledgeable and friendly. I recommend them to anyone I come across with debt problems.
Reviewed May 18, 2018
VERY NICE to have someone easy to talk to and works with us. So nice to have someone that seems to understand the problems we are having now. Just signed up, so will see how this works. I am happy to work with someone that is nice to talk to and works with us.
Reviewed May 18, 2018
Clearing up old debt - Well so far so good but I'm just happy to find a company willing to help in my matters and Mr. ** and the welcome people have been so helpful and I'll be so happy this is off my back and a new fresh start.
Reviewed May 18, 2018
I was not happy to have to contact NDR but Marc was fantastic! He listened to my story, was non-judgmental and supportive, and explained what NDR could and could not do for me. He was patient as well and went over the program thoroughly. Vanessa was just as thorough during the welcome call and I feel like I have a good knowledge of what is to come. It is not going to be easy but at least I have support.
Reviewed May 18, 2018
NDR will ruin your credit! Everything they tell you is the most optimistic scenario. #1 - All creditors work with us. NOT TRUE! One creditor (the largest debt I had) would not settle and ended up filing a judgement before NDR "settled" with them for the entire balance. This prevented them from settling on any of my other balances - they kept asking me for more money, probably for about 2 years, to build up my account enough to settle with the other creditors. After 3 years, only 1 of 4 accounts were actually paid off and settled. I also paid about 34% interest with their fees. It would've been MUCH BETTER had I gotten a low-interest loan to consolidate the debt than to use NDR!!! I was too embarrassed about my situation to talk to anyone else about it and made a HUGE MISTAKE!
Hello Susan,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed May 18, 2018
They seem to be slowly taking care of my debt thoroughly, but are taking a bit long for me. I do like that they pretty much take the wheels to your debt and handle it. I would recommend them to others all the same though.
Reviewed May 18, 2018
I reached out and found that there is help when I was feeling pretty much hopeless and helpless with my debt and the high interest rates I have been paying for years and getting nowhere. Still nervous, but thanks Rhonda ** and National Debt Relief.
Reviewed May 18, 2018
Was a pleasure working with Gene to discuss how to get rid of my credit card debt. He was very knowledgeable and reassuring about the process. Looking forward to having the organization work for helping me reclaim this part of my life.
Reviewed May 18, 2018
I was first contact by Shardae **. She was very congenial and easy to talk and deal with. She explained what your company has to offer and how we could become involved. After discussing with my husband, together we signed up to join National Debt Relief. We then spoke with the Welcoming Department who also was very easy to work with and explained everything to us. Thank you we hope we made the right decision.
Reviewed May 18, 2018
During my phone conversations each representative where very friendly and easy to speak with. Each one sounded very concern and did their best at helping me with my dilemma. They put me at ease during this trying time. I’m very grateful for National Debt Relief for saving me. I hope this journey proves to be successful.
Reviewed May 18, 2018
Friendly and professional to work with. They explained to me in detail about the company and how they work and the process to being debt free. Very helpful and answered all my questions or concerns. It’s a huge weight off my shoulders. Thank you!
Reviewed May 18, 2018
Everyone was very friendly and I would recommend them to a friend, hopefully they will be able to settle my debts, I still have not received my welcome packet, but I hope everything goes well, and thanks to Adrian **.
Reviewed May 18, 2018
Team members are considerate and professional. Made the process a pleasant one - especially for a transaction that is anxiety provoking. I would definitely recommend to others. Worked with Glen and Karen. Website portal will make it easy to monitor progress.
Reviewed May 18, 2018
Jose ** no-judgment attitude and respect for my situation and concerns put me at ease and gave me hope! The welcome call was also rooted with the representative genuinely helping me. When you're drowning in troubles it is great to be thrown such a sweet liferaft. When I researched debt consolidators, NDR came up as #1, so far I'm not disappointed!
Reviewed May 18, 2018
My experience was amazing the representatives were great and helpful! I was not sure if I wanna enroll but they helped me make up my mind by explaining the process step by step. So glad I enrolled. I definitely recommend everyone struggling with debts to call and get help. Excellent customer service.
Reviewed May 18, 2018
This is so easy and stress free. I literally feel like some stress is finally being lifted off my shoulders. So thankful!!! I would definitely recommend to anyone who is having financial difficulties. Their customer service is outstanding and informative.
Reviewed May 18, 2018
The representatives were very friendly and understanding. They made sure to go through the process with me step by step and took their time to make sure I understood the process. The information they provided was very informative and I feel much better that I contacted them and I'm currently on the path to being debt free!
Reviewed May 18, 2018
Very friendly and professional, asked for information and was easy to talk to as well as explain my situation. Would recommend NDR to anyone in my position. The representative explained everything to where I could understand the whole process without feeling pressured. Thank you for assisting me on my first step to debt freedom.
Reviewed May 18, 2018
Anthony and Gabriella were very helpful and informative throughout the entire enrollment process and they each answered any of my questions with ease. They each explained each step and each portion of the agreement and congratulated me several times for taking the first step in debt relief.
Reviewed May 18, 2018
I am extremely happy with the initial contact and professionalism of the employees of the National Debt Relief. I am looking forward to clearing my debt. I know it can happen now. I have already recommended this company to my friends and coworkers.
Reviewed May 18, 2018
The team was very accurate and professional. Quite detailed and friendly. They informed me of everything, every step of the way. They made the process easy and comfortable. I would highly recommend NDR to anyone dealing with debt. Thank you.
Reviewed May 17, 2018
It was pretty easy process. It was explained decently and they attempted to break it down as simply as possible. My only complaint is that they were extremely pushy for a final decision. Overall I hope that this does help me as much as they insist that it will.
Reviewed May 17, 2018
You send them all your credit/debt information and they handle all transactions from that point forth. All you have to do is click a button when you agree to the transaction. This move was a definite stress reliever for me.
Reviewed May 17, 2018
Rachel ** was extremely helpful and talked me through everything until I fully understood- she was great to talk to! I am very thankful to her. I cannot wait to get my debt down, get on track and finally move on from this low point. Thank you!
Reviewed May 17, 2018
They agents I've dealt with over the phone were very knowledgeable and helpful. I was very pleased and appreciative with the service provided to me over an important issue at this trying time in my life. Looking forward to getting back on track.
Reviewed May 17, 2018
Speaking with your team was a very pleasant experience. They tell you up front & explain everything in great detail and make sure you understand the full process. The reason I enrolled in this program is because of the online reviews I read. Will recommend to anyone who needs the help.
Reviewed May 17, 2018
Theresa was very easy to work with. I Would recommend her to anyone looking to get out of debt because of hardship. Every question was answered within 3 minutes and in the first 10 minutes, I was already signed up and into the program. Now that's fast and easy!
Reviewed May 17, 2018
I have been please with National Debt Relief. They always work behind the scene working with my debtors. They keep up with previous settlement amounts in order to assure my settlement can be achieved within my budget. Also, my debts have been settled for great discounts.
Reviewed May 17, 2018
I have had a good experience with staff of National Debt Relief. By having them negotiate the settlements it kept the stress to a low level. As with this type of service you do pay a price for the convenience. Yes I would recommend.
Reviewed May 17, 2018
I want to say Thank You! My experience today was so much easier than I could have expected. I was scared to begin with but Patrick was so kind and compassionate with me, he answered any question I had and put me at ease through the process. I just received a follow up WELCOME call. I however cannot recall her name but she as well was very helpful in explaining what it all means. So I thank you all for this chance to become debt free in a few years!
Reviewed May 17, 2018
The two women we worked with were easy to work with. They were very clear to hear and very patient with our questions. We thought the second person review was excellent just to hear the program again and to ask questions.
Reviewed May 17, 2018
Customer Service was excellent. They were very respectful and listened to all concerns. All my questions were answered in detail and with extreme patience. They made this process proceed smoothly. I would recommend NDR to anyone needing assistance with debt.
Reviewed May 17, 2018
Aries was very polite and helpful. I greatly appreciate her assistance. I am very excited to work with NDR to resolve my debt. I feel confident that this will help set me up for future financial success. Thank you very much.
Reviewed May 17, 2018
I am so thankful to have found this program to settle all my debts. I am grateful most especially to Mr. James ** who walked me through everything I need to know about the program and was very eager to help with my debt problems. I highly recommend this program for other struggling with paying off their loans and debts!!!
Reviewed May 17, 2018
Adrian was a pleasure to speak with. He made me feel comfortable in my decision and that is was the best decision for my situation. I look forward to working with the "team" and putting my debt in the past.
Reviewed May 17, 2018
Boris reviewed all information to me explaining all areas I would undertake during the process in working with the National Debt program walking me through the process. Cathleen also walked me through the process as well. In part both Boris and Cathleen were so helpful with every question or concerns I had.
Reviewed May 17, 2018
Miles was excellent! He took time with us and answered all of our questions. We are looking forward to being debt free. We have never had to do anything like this but life took turns that were unexpected and this company gave us hope.
Reviewed May 17, 2018
Everyone I dealt with at National Debt Relief was very helpful and was a pleasure to do business with. Thank you for all the help to start the process of helping me become debt free. I would recommend you to anyone that is in the same situation as I am.
Reviewed May 17, 2018
I experienced a very warm welcome from the staff. I was treated with a spirit of quality and excellence. Words cannot articulate the relief of stress I feel. Looking forward to being stress free and of course debt free. This has been the best decision I have made to finally get my life back and move forward with no worries.
Reviewed May 17, 2018
I had a good experience. I felt that they really cared about my situation and answered all my concerned. I felt really relieved that I found the help I needed. Good customer service. All my questions were answered and explained and I was put at ease and they had my best interest to solve my problem.
Reviewed May 17, 2018
So far we have been very pleased with our experience with NDR's program, however we have a long way to go. Very excited to have one debt paid which actually doesn’t happen until June 29th. Looking forward to having more resolutions with creditors.
Reviewed May 17, 2018
Was hesitant to call but Jeremy was sympathetic and put me at ease! He went above and beyond and walked me through the process! Relief is definitely what I’m feeling, now that I have a clear and concise plan of how to claim my financial stability again!
Reviewed May 17, 2018
It is a pleasure to do business with people like you. All points were clearly explained. They took into account every detail of my problem to help me solve it, also the courtesy with which they treated me was very high.
Reviewed May 17, 2018
I never felt lost or confused during the process and Logan had an answer for every one of my questions. At the end I felt really confident about the whole process and finally some peace of mind knowing I’m getting my debts in order.
Reviewed May 17, 2018
If someone that needs debt relief I would recommend. Justin ** was very helpful. Thank you to the entire team for assisting me with this issue. I will keep my payments current and in good standing. The legal representative was very thorough in explaining the agreement.
Reviewed May 17, 2018
Everyone I talked to did an awesome job. Looking forward to getting my debt paid off thanks to your company's help. Everyone was very helpful in explaining everything to help me thru the process. I would really recommend this to anyone that over extended themselves like I did on credit to pay everything off. Thank you.
Reviewed May 17, 2018
Very helpful and friendly. I liked the careful way they handled my situation and went through all of the documents and made sure that I understood each document. I hope that people who have problems with their debt will realize how beneficial this type of organization is to getting back on track. Thank you.
Reviewed May 17, 2018
I was very pleased that my latest card settlement was for 1/3 of what I actually owed. When I call in for help, the person taking my call is always friendly. They send email when there are updates to my account.
Reviewed May 17, 2018
Questions about the "Authorization to Speak and Negotiate" - I called today and spoke with a man about this and he was quite rude actually. He made me feel bad for having a question about what I was signing. I felt like I had no business questioning that form and just to "do it"! We were on a recorded line if you'd like to review it. Might want to teach him better phone etiquette and to treat people with respect and consideration. This process is difficult as it is and for me anyway, it's hard to have to go through this so a little understanding and compassion would be nice. Thank you.
Hello Vicki,
We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shorty to better understand your concerns and hopefully resolve. You can also call us directly at 888-660-7427
Reviewed May 17, 2018
I had an excellent experience with National Debt Relief. They are very professional and put me at ease with my decision. I feel very relieved since entering into the program. I feel like I should have done it much sooner!
Reviewed May 17, 2018
I had great help with Paul and Bianca. They were both very helpful and detailed in every way. They made enrolling very easy and informative. They Made me feel better about this entire situation! Thank you so much for all your help!
Reviewed May 17, 2018
They spent a lot of time going through my debt history via e-mail and phone and listing all of my debts and were thorough with what to expect with the time frame and hopeful discounted settlements with each creditor. I'll be happy to breathe again and get my credit score back on track in the next 4 years.
Reviewed May 17, 2018
Program clearly explained. Pro service! All questions were answered well and staff made every effort to avoid client apprehension. Every email sent to me was reviewed and gone over. NDR customer service is so far excellent. All that was gone over, gave me a sense of transparency.
Reviewed May 17, 2018
Initial program enrollment was superb. Everything was reviewed thoroughly and explained very well. The NDR staff took their time, walked me through all the aspects of the program, what my options were and how we would proceed. The client enrollment process is well balanced and thoughtful.
Reviewed May 17, 2018
I must say, I'm very impressed and very happy that we were able to qualify for debt consolidation. Each person we talked to was professional, knowledgeable and awesome! You guys are great! Thank you so much for your assistance and support.
Reviewed May 17, 2018
The intake person was very helpful and knowledgeable and alleviated many of my concerns. The client success team rep was also most courteous and knowledgeable. I would very much recommend your services to anyone who needs a fresh start. Thank you.
Reviewed May 17, 2018
Fairly new, only a couple months in, but everything that the original 'agent' told me is taking effect. The customer service team/Global Client Solutions team is great. The only feedback I would have is that it was evident to me that the original person I spoke to was in it for the sale and then there's a clear hand-off to the customer service team and during that transition I had several more questions, but the original person went dark on me. Other than that though, it's been a good experience so far and seems to be working.
Reviewed May 17, 2018
My experience was awesome! Customer service was hands down phenomenal. Both representatives were very helpful and courteous. They were very knowledgeable and able to answer all of my questions transparently and efficiently. I am completely pleased and satisfied with the service that I received today and am very excited to resolving my debts with the help of this awesome team!
Reviewed May 17, 2018
I’d like to take this opportunity to commend both agents on their professionalism, kindness, and compassion extended to me in this critical time. They were thorough and patient. They are also very knowledgeable about the process. I am thankful to the way in which they represented this organization as ‘humane’ in a time that this attribute is profoundly needed.
Reviewed May 17, 2018
The team is very knowledgeable and very eager to help any way they can. Whenever I call with a concern, they coach me through what it is and really seem to be passionate in what they do. I’m very happy with the decision I’ve made to have them help me with my situation and get me closer and faster to being debt free. Strongly recommend them to anyone who is having a hard time getting out of debt!
Reviewed May 17, 2018
Very helpful with everything I needed. Thank you for being there when I needed help the most. I will be recommending to anyone else that needs help. This is such a great company and I look forward to getting back on track!
Reviewed May 17, 2018
Amazing experience this far! I immediately felt relieved of my decision to go with this company. Customer service is awesome! Thank you for giving me my financial freedom back, taking away my anxiety, and my ability to live my life again.
Reviewed May 17, 2018
I have found the customer service to be very professional and friendly in guiding me through the process. It was a difficult decision that had to be made and they were very helpful. I am sure this will be carried through until my goal is reached.
Reviewed May 17, 2018
They work with you on every level and get you the exact help you need!!! I got all of my credit cards taken care of and now I'm on my way to a debt free life!!! Definitely recommended, you will not be disappointed.
Reviewed May 17, 2018
So far they have already worked out 3 account meaning there is a possibility I can be debt free sooner. The staff is polite and they answer all your questions, they go over everything and they ask you before a decision is made.
Updated review: April 2, 2019
Working with them has impacted my life greatly. The payment plan started off difficult, but it's easier now because the bills were consolidated and I have one sum to pay instead of paying five different sums to five different people. Someone kept me posted on whatever's going on and everything that went on in my account. He calls two times a month and just checks up on me. NDR has an excellent debt relief program.
Original Review: May 17, 2018
Making the call to National Debt Relief, was the best decision I have made. They feel your pain and make every effort to assist you in your struggle with the debtors. Customer service was off the chain (meaning very good). I look forward to becoming debt free through your program.
Hello Angela,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here is to provide a 5-star experience for every client.
Reviewed May 17, 2018
They have been very polite and efficient in their efforts to reduce my debt. Any questions I have had were answered without rushing me. Their customer service has extended to every representative I have spoken to on the phone. Plus, seeing the debt reduced has lifted a huge weight off of my shoulders.
Reviewed May 17, 2018
I received a call from NDR to say there was a settlement pending - the young lady I spoke to was excited which made me more excited than I would be at the information alone. It made me feel like she cared about me and my livelihood; but this wasn't new, every interaction I have every had with ANYONE at NDR has been a wonderful experience. In situations like the one I'm in and so many others, it's just simply put "refreshing" to work with someone who doesn't treat me like they're just doing their job! Thank you NDR team! Thank you for making this uncomfortable, embarrassing time for me much better. :)
Reviewed May 17, 2018
National Debt Relief keep me updated every time there is a settlement with a credit card via email or phone call. Any changes to my account they always communicate with me. When I speak to customer service they are always polite and they listen to what you have to say.
Reviewed May 17, 2018
NDR was and remains the lifeline I needed to pull myself out of a river of debt I became engulfed in when my partner became ill and was unable to work. I cannot express enough gratitude to them for helping us get back on our feet.
Reviewed May 17, 2018
Great and speed service! They were able to take a very stressful situation and make it fun and stress free. I recommend this company to anyone struggling to pay debt. I was hesitant to call after doing my research but I'm so glad I did!
Reviewed May 17, 2018
Great with my credit problem. In my mind a little slow but it was not me dealing with the people but fact they got the job done. If I had it to do over I would not waited so long. Don't wait. They're very trustworthy.
Reviewed May 17, 2018
NDR is amazing. I give them 7 stars! Wish I would have found them years ago! Still a ways to go but I'm finally seeing a some light a the end of the tunnel. They have been so informative in keeping updated with settlement offers and getting the job done. Thanks NDR!!!
Reviewed May 17, 2018
Very good staff, they make that you understand everything! They took their time and went over all aspects of the process. I didn't get made to feel like I was screwed up for my debt and that made a high impact.
Reviewed May 17, 2018
Feeling nervous about the whole process, but everyone I've talked to has been very helpful and have explained the process to me. It is a lot to absorb, but I can't wait to have all my debt clear/settled. Thank you.
Reviewed May 17, 2018
Everyone was very helpful and took the time to explain everything very clearly. I would definitely recommend James **. He walked us through every step and procedure, making sure we knew exactly what was going on. On top of that he was very polite.
Reviewed May 17, 2018
NDR thank you for making my life so stress free. This process has been so amazing. I’m so much closer to being debt free and it would not be possible without the help from you. I’ve had 3 cards paid off in 8 months and I’m halfway to debt freedom!
Reviewed May 17, 2018
When choosing a debt free company it is a very hard process. I had received a lot of companies wanting to help but NATIONAL DEBT had the BBB backing them up. Sam ** was wonderful and she helped with the process and helped me understand just what the company was offering. If I had a question, I knew I could call her and she was right there to help me. The only problem I came across was getting the documents to upload and had to get this done by a friend and print them out. So far so good. The process is long but well worth the effort of being debt free again and not have to worry of not answering the phone.
Reviewed May 17, 2018
I was treated courteously and professionally at all times. All my questions were answered. The thing I appreciated most was that the first dollar figure I was quoted stayed the same throughout the process (i.e. oh, that will be extra).
Reviewed May 17, 2018
Excellent service and very informative and very detailed... Everything is explained very well and easy access to your account. I would definitely recommend this service to anyone who needs it. I’m very satisfied with the staff and someone is always available to help!
Reviewed May 17, 2018
The agent was very helpful and very professional about all that has transpired. I felt he answered all questions and did not act that it was taking up his time, but was glad to be of help. The welcome call was done in an professional manner also, and took the time to go over everything so as for me to understand all of it and made sure that I had no questions. Very Nice... Thank You.
Reviewed May 17, 2018
Couldn’t be happier with the way NDR handle my account. Easiest place I have ever worked with. CSR always polite and always have answers for me. Worked with me when my wife lost her job and I had my hours cut back at work.
Robert, we're always glad to hear when our clients have a great experience. Thanks for taking the time to let us know. Our goal is always to make the process as stress-free as possible, and it sounds like we're off to a good start. We can't wait to hear more good news from you!
Reviewed May 17, 2018
I appreciate all the NDR has done for me to settle my debts to this point. However, the process has been extremely slow and payoff schedules are very drawn out. I'd like to get my life back on track and they seem to be stretching things out to earn more money on their side. They contacted me after 6-8 months of on time payments to say I could apply for a consolidation loan but I was rejected for bad credit... duh! I'm in a debt settlement program. Really stupid.
Hi Kristen,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 17, 2018
This company has been excellent in helping me resolve my debt issues. Any questions that I may have had were always answered. They were encouraging and always kept me updated with periodic calls to cross reference my account status. It has been a wonderful experience. I would definitely recommend someone.
Nikia, we're thrilled to hear this. We're glad you're being encouraged and that you're also being kept up-to-date on your program. We'll continue to update you as the program progresses. Thanks for taking the time to reach out!
Reviewed May 17, 2018
My 1st contact was Marisa. Couldn't be happier how she handled my situation. Then along come Karen, she was probably one of the most pleasant company employee I have ever had the please to work with. It wasn't like pulling teeth at all, it was like meeting a friend for the first time. I can't do justice by her accept to say you better give her a raise before someone else finds her.
Reviewed May 17, 2018
My experience was exceptional when compared to an earlier one. The attendant was polite, kind, and understanding. He patiently guided me through the process. The program is transparent and thorough. I will be happy to the program to family and friends.
Reviewed May 17, 2018
Updated on 05/04/2019: I had way too much credit card debt grounding slowly. I saw the National Debt Relief commercial, which was extremely easy to understand on TV, and when I called and spoke with a couple of different people on the phone, they were extremely helpful. What really stood out to me about what they were offering was being able to get all of my debt taken care of in three years instead of having to pay it all off. It would save me an enormous amount of money, about 52% overall, so it is quite a huge saving. I have some debts that have been settled, but I still have some that are open that I'm waiting on acceptance from their part.
I've spoken to several different debt relief negotiators and they've always been super helpful and polite. Any questions that I have, they are more than willing to help and they answer them to the best of their ability. If they don't have the answer, they get me somebody who can. I've been completely comfortable working with National Debt Relief. Now that I've dealt with them, I can't expect to deal with anybody else and get the same sense of understanding and compassion. The cost is wonderful and it's extremely easy for me to manage on a bi-monthly basis, which is how I've done my pay. It takes so much weight off of my shoulders, which was a big thing because I was wondering how I was gonna be able to cover all of these and take care of what I've got to take care of in life too.
Original review: I have just completed signing up, and already feel better. Everyone was so patient and kind, even answering questions a second or third time. I was able to completely understand the whole process and not feel confused. I will have no problem passing along the name of this company to anyone who asks!!
Reviewed May 17, 2018
This company is great! We were in big trouble and gave us a way to look forward to a positive future! The customer service I received was terrific. All my questions were answered in a fast and thorough way each time.
Reviewed May 17, 2018
It's been less than 48 hours since I inquired into this program, and I'm already thoroughly impressed with the service I've received and the speedy manner in which a huge burden has been seemingly lifted off my shoulders. In the preliminary stages of my inquiry, I was fairly skeptical of the process, but was quickly met with the unfailing kindness, personability, and reassurance of a representative named Daniel **. Daniel stands by the belief that "knowledge is power". He made it his goal to provide me with such empowerment simply by explaining, thoroughly and concisely, to me how this program works and why it works. He really took away all the guesswork and uncertainty I initially felt. These seem to be human beings who truly care for other human beings, and much to my surprise, I strongly believe I am in good hands with them as my allies in all of this.
Reviewed May 17, 2018
Very friendly and knowledgeable. The process was very easy. They sound like they really want to help and don’t make you feel cheated. I would recommend it to anyone who is desperately trying to get out of debt. They are optimistic and make you feel better.
Reviewed May 17, 2018
Had a serious financially hardship and starting accumulating debt due to series of unfortunate events. Had been looking into this for awhile and finally decided to submit a request. I was pretty depressed with my options, but Glenn ** helped walk me through process and I feel more confident about everything now with a good plan to get my debt taken care of. Cut up my cards and excited to get the results.
Michael, thanks for leaving such great feedback! We'll be sure to recognize the agent who assisted you. We're excited you took the first step and we're also very eager to be working with you to help get you debt-free.
Reviewed May 17, 2018
I'm just starting off and it's already off to a good start. Friendly help from Karen when asking I asked what is NDR about and how can it help me. She did exactly, now I'm going to be on the way to debt free and begin living a normal life again. Also, the Welcome call is nice. It gave me a review of what Karen told and plus more. It's nice to see that you care and willing to help. Now I'm on my journey to a "New Beginning". Thank you!
Reviewed May 17, 2018
The representative that took care of my application was very knowledgeable and understood my financial situation. He made me feel like there was hope for me. I feel confident that I will get back on track thanks to your organization.
Reviewed May 16, 2018
The representative was very informative and patient with me! I don't understand financial matters very well and he helped me get a grasp on what National Debt Relief could do to lower my debt and get me on to financial freedom. I'm looking forward to working with them in the months ahead.
Hello Priscilla,
Thank you so much for such the nice review! We work really hard to offer the best possible experience for every client.
Reviewed May 16, 2018
I've had a wonderful experience with National Debt Relief. Salvatore ** has not only been professional and very knowledgeable, but also very patient with all my questions. He has shown tremendous respect and integrity during the entire process. I so much appreciate all his help.
Reviewed May 16, 2018
They were very professional explaining everything and made sure I understood each step. Fast response time and emailing copies of everything. They also sent hard copy thru the mail. If you are thinking about it make the call. You won't regret it.
Reviewed May 16, 2018
I don't seem to be notified when and if any creditors are totally taken care of and satisfied, I don't get anything in the mail like I had asked some time ago as I can't seem to get the info online. I have to assume that some of the accounts are now paid off. I would like to know which ones so I can keep track. Thank you.
Hello Marilyn,
Sounds like we didn’t provide you with the same customer service that many have come to expect of us. Your happiness is our number one priority. A member of our team will be reaching out shorty and you can also call us directly at 888-660-7427.
Reviewed May 16, 2018
This is a great way to build your credit back up while getting yourself debt free. They resolved 3 of my credit cards already. Takes patience and trust. I would recommend them of course. :) They are very friendly on the phone and answer all questions you may have! They are very great!
Reviewed May 16, 2018
Enquiries have been answered in time. Staff has been polite and informative. Only need to know what is happening a lot more regarding sent demands. Your help has been greatly appreciated but need to be informed of outcomes and further information.
Reviewed May 16, 2018
So far, I am very pleased with the service and information I've received. The representatives are friendly, kind and knowledgeable. Without this service, I would've continued to be stressed out trying to manage all this debt on my own. Additionally, it would've taken me forever to try to pay it all off. Thank you for your assistance and service.
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