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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 177 Reviews 26175 - 26325
    Verified purchase
    Staff

    Reviewed March 20, 2019

    I picked this company off the internet as the #1 company, I'm glad I did. So far they are quick and to the point, friendly. They work with client to understand and complete paperwork required. As of now I highly recommend this firm to anyone in the same shoes as I.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed March 20, 2019

    They have been very helpful throughout the complete process, They are more than willing to answer any questions that we might have and explain it for us to understand. Thank you again for all of your help during this process.

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    Verified purchase

    Reviewed March 20, 2019

    My experience felt personal and I was made to feel as a priority. There was a lot of information given and beneficial. I was happy to see that everything went easy and quick. I am going to recommend this to all of my friends that are struggling financially and looking for a way to get rid of stress in their lives.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 20, 2019

    I was very please with the professionalism and great customer service. They make the process very simple and confidential. I love all the emails and step by step instructions to walk you thru the process and the dedicated customer service team.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 20, 2019

    Very polite, explained everything in detail, answered all my questions and were sympathetic to my situation. They went step by step over the entire process. Told me exactly what would happen with credit accounts, and phone numbers and addresses that I will need to make this experience as smooth as possible.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2019

    The customer service was wonderful! They made me feel at ease about solving my debt issues! The day I called, I was able to get enrolled and start my journey to financial freedom. I would highly recommend the National Debt Relief!

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    Verified purchase

    Reviewed March 20, 2019

    Skeptical about taking the first step, but NDR help me and made me feel good about making this decision. Can't wait to be debt free! I feel that making this decision would help me get where I want in the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2019

    Great experience so far with Veronica **. She was very patience and helpful. Also the welcome call (they just need to speak slower) lol. Can't wait to be debt free. Looking forward to it and my experience with National Debt Relief. I would like to thank everyone for their help and patience.

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    Verified purchase

    Reviewed March 20, 2019

    I needed to do something... I was running out of options. After several years of life changing experiences including a much needed divorce, my income dropped 60%. I tried as long as I could and found NDR. I am hopeful that this will get me back on track so I can give my children the life I’ve wanted to, a better life than we’ve had over the last few years.

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    Verified purchase
    Customer Service

    Reviewed March 20, 2019

    Very happy with all contacts and service. Would recommend to a friend or college. Happy with phone conversation by your personnel and happy with all communications. Happy happy happy happy happy happy happy happy and keep up the good work. Pleasure doing business with you.

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    Verified purchase
    StaffProcess

    Reviewed March 20, 2019

    This is a stressful emotional process. All the people at National Debt Relief were supportive, professional and knowledgeable. Each passing day, I feel the weight being lifted, as my debt issues are being resolved. Thank you NDR and many thanks to your staff.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    Everyone was very nice and understood my situation. I feel very confident that National Debt Relief is going to help me become debt free and stress free. I thank you all so much for all the kindness you have showed me.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    Very, very helpful and knowledgeable support! Guided me through all of my questions and concerns. I found them just on Google and am so grateful that they are professionals who know how to deal with situations far greater than my experience.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 20, 2019

    Olga ** is great. She is very professional. She explained everything very thoroughly and made sure we understood the impact of our decision. Every questions was thoroughly explained. She knows about the program because every question was discussed and answered in a timely manner.

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    Verified purchase
    Process

    Reviewed March 20, 2019

    I called after hearing the advertisement on Rush. I cannot say how impressed I am. The process was so smooth and everyone I spoke with was a professional. It feels like the weight of the world is off my shoulders. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Amy, we love hearing this! We can't wait to start settling your accounts in the coming months. Thanks for taking the time to tell us about your experience.

    Verified purchase
    StaffTransparency

    Reviewed March 20, 2019

    So far I was very pleased with the attention and service I received - Everything has been explained, in detail, several times. No one made me feel like I was doing anything wrong or that I did anything wrong - Everyone was so understanding and courteous. I could not have asked for anyone better to deal with. Thank you.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    So far working with everyone at National Debt Relief has been great. I am very hopeful and a bit optimistic, but everyone has been reassuring and helpful. I am very hopeful that time will show that I mad a good decision.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 20, 2019

    Hector was amazing in explaining everything to me about my account. He made everything so clear and was very quick on the phone while remaining very transparent. Felt very welcomed to the National Debt Relief Family. Highly recommend him to anybody.

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    Reviewed March 20, 2019

    NDR promises the world but it's all sweet talk and not true. If you have small debt with little companies then maybe, but my main debts were with BofA, Wells Fargo and a Credit union... Each company pretty much instantly went to suing you. NDR said it was all part of the plan, but after 18 months of nothing and only offers HIGHER than the original debt (some of which, NDR said I should take) I got fed up. I ended up handling 4 of my own negotiations. I did ok and avoided their 20% fee. One pushed heavy legal action and after NDR took their 20% I broke about even and another I actually saved about $700. BUT AFTER EACH AND EVERY DEBTOR FILED A 1099 (you pay tax on it) TO IRS, I would say I got screwed all in all. I would have been better off paying them off normal. 2 yrs later, NEGATIVE $ BENEFIT AND THE DEATH OF MY CREDIT SCORE... I am sorry I ever called National Debt Relief. Trust me, stay away.

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    National Debt Relief
    Response from National Debt Relief
    Hello Eric,
    I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you

    Verified purchase
    Staff

    Reviewed March 20, 2019

    My agent was very helpful and answered all my questions accurately. Courteous and friendly. I was initially very nervous about this and they both made me feel very much at ease. The level of knowledge, compassion and professionalism is outstanding.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    Thank you so much for the patience and care you showed in my success. I look forward to being debt free with your help!! I feel like I will be very successful with all of your help and support! I recommend them 100%. They care all about your success and it is so easy to get started!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 20, 2019

    After almost a total loss to my home four years ago, I found myself having to rely on credit to put my (and my daughters) life back together. My intention had always been to use credit until I could access the equity in my rebuilt home when the ordeal was over, but several major setbacks later, the home is unfinished (although livable) and the bank will not allow the equity to be touched. I watched the credit compound and after 2 years of keeping my head above water it finally caught up. Pride and a belief I could do it on my own kept me from seeking help sooner.

    BUt several months of not sleeping, and endless collection calls finally pushed me to reach out to NDR. In the past two days I have finally regained a sense of peace - they explained everything in detail - were kind and non-judgemental (perhaps my biggest fear entering this type of program) and have offered me a solution that exceeds my expectations. While I am just entering the program I feel hopeful for the first time in years. Truly grateful.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 20, 2019

    When I started looking up different debt relief companies, National Debt Relief came up as the one with the best reviews, which made me use them. Their enrollment process was pretty easy. They were on the phone with me for a good while because they were trying to explain everything in full detail. Then they sent information via email and sent a packet via regular mail for me to look over and fill out. They explained everything about the monthly payments and when everything should be paid off, which should be by July.

    They have an attorney that I could call if one of the companies called. The service is included in the monthly payment I'm paying. They gave me a number to that attorney to call directly and gave him my ID number. He would handle everything for me. Plus, I can go online and access my account just to see the progress and what is going on, which I really like. I was freaking out about my credit score, but I was told not to panic and that my credit score would probably plummet, but I'd see it go back up. NDR has been really great.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    I was hesitant at first because I was afraid of actually starting the process. After I spoke to Yasha he reassured me that this was the best option to having peace of mind and be debt free. I am starting this program and hoping all turns out well.

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    National Debt Relief
    Response from National Debt Relief

    Sometimes, just getting started is the hardest part. We're glad you had the courage to take the first steps toward getting out of debt. We're confident that you can succeed and we'll do everything we can to help you. Thank you for leaving a review today.

    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    Just starting the process but it’s been very thorough and efficient. Everyone has been very nice, and I’m glad I started the process. I’m hoping this goes well for me because I need something to go right for me for once that benefits me in the long run.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 19, 2019

    Honestly I was scared when I called, I had Josh for help and he explained over and over to me things that I just couldn't understand. It is a lot to get through at once, but I think it will be a good relief at the end.

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    Verified purchase
    StaffTransparency

    Reviewed March 19, 2019

    Good experience joining. Everything was explained well and counselors were pleasant and helpful. I feel they will be able to help me solve my debt problems. Counselor was non-judgmental and was able to alleviate any misconception or fear I had.

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    Verified purchase
    StaffTransparency

    Reviewed March 19, 2019

    Sebastian ** was my representative, he explained everything step by step, answered all questions, was patient with me, took time to make sure everything was understood, appreciated all his time and effort to ensure transaction was carried out efficiently and professionally.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    Really happy so far and they all are helping throughout the process and very politely answering and helping. Very thankful and grateful. All team who ever talking through these days are helping me to process all in online and phone, explaining me to proceed the way I did. Thanks team.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    Kate and Nancy were a great help. Thank you for such a timely program. I am hoping this process will help me readjust my finances and help me. Again thank you for your service and your great employees. I hope this message gets to you.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    I was giving so much information. I am so excited to get started in your debt program. Just to know my payments will be lower and I will be debt free in 39 months is such a relief moving forward. Your people are so professional. They are amazing.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 19, 2019

    Amazing customer service and assistance. Desiree explained everything in detail and was so pleasant to work with. Stellar. Stephen on the welcome call was lovely to work with. Really quite excellent. I can't say enough! Thank you for getting me started. I recommend this to absolutely everyone questioning their financial capabilities.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    Feel much relief after working with National Debt Relief to make a path forward. They were wonderful to work with and were very helpful and understanding. The digital process was very easy and I was able to enroll smoothly. I am hopeful now.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 19, 2019

    I am very pleased to do business with National Debt Relief. I spoke with only one person to set up my account, which made me very happy to not be sent through more than one person to do this. James ** was most professional, explained everything thoroughly, and answered all questions I had asked. I am most grateful that National Debt Services was able to accomplish a debt relief program for me today. I will definitely recommend your program to others. Thank you very much.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    The service by both the initiating support of Carlos ** & the Welcome Call representative, Yanira were both very helpful, detailed and polite. It has been a joy to do business so far with people who truly act like they care and want to help you.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    I found the representatives to be very helpful, patient and polite. I was working with them on behalf of my mother and they made the process very comfortable and easy. I would recommend them to others that are dealing with debt consolidation.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    Very helpful and answered my questions in a timely and professional manner. I will definitely recommend NDR to anyone experiencing hardships. I am looking forward to starting my debt free journey with NDR and will be one of the success stories.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    It was very good. Happy to talk to Caly **. She was very helpful overall. Only 1 male on the welcome call he very unhappy because I was slow on the comp. because I didn't understand what to do. Thank you. G

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    Customer ServiceStaff

    Reviewed March 19, 2019

    Brent ** went above and beyond delivering guest quality service! Brent is extremely professional, thorough and patient. He deserves a raise along with a promotion! You do not experience outstanding guest service like this anymore. I was impressed that Brent did not judge my unfortunate situation. Extremely kind professional asset to your corporation.

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    Verified purchase
    PriceStaff

    Reviewed March 19, 2019

    Very happy with the experience. Everyone was very friendly and helpful. They were informative and professional. They help me make a affordable payment plan and were very understandable of my situation. They were very easy to talk to and were very helpful. Was a pleasure working out a plan with them.

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    Verified purchase
    StaffTransparency

    Reviewed March 19, 2019

    The team has been a great help. They walked me through everything to get started and I'm on my way to being debt free. It's a great feeling. They make it easy and even help you with legal fees. I'm so thankful for the help.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    I was so amazed how professional and quick my concern were addressed and resolved! I had no idea that someone could give me such a hope to be debt free in a number of years! They just an Angels! I would definitely recommend them to my friends and Family!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 19, 2019

    So far a good experience. People are polite and very clear with instructions. Paperwork is very easy to read and understand. They’ve called when they said and have made the process to date comfortable. They made very good suggestions as to how to go forward.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 19, 2019

    The representative helped me a lot. He answered all my questions. He showed awesome customer service. He explained everything thoroughly. He made sure I understood what he was talking about. He was also nice and friendly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    I had no issues with any calls I got. I am just happy for the help with my debt and saving money. They were both very friendly and very patient on each call and answered any question I had throughout the entire process.

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    Verified purchase
    Online & AppStaff

    Reviewed March 19, 2019

    Carlos ** was very professional and extremely nice. He handled our consolidation with much ease and information. We would highly recommend National Debt Relief to other people that is in need. The application was easy and they replied within minutes of submitting. And the approval did not take long at all. It was awesome experience and quick.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    You were very pleasant people. You also give me hope that no others would. I’ve tried so many places to get help with my debts and no one would help me. Instead of 4-5 years of making monthly payments and being in debt with you guys I’m only looking at a little over a year making payments and being in debt. I want to say thank you for giving me hope and taking the chance with me it means a lot.

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    Verified purchase
    Customer ServiceProcess

    Reviewed March 19, 2019

    I have just recently signed up with NDR and so far my experience and communications have been excellent. I expect this kind of service will continue. Their program seems o fit my situation perfectly and I look forward to working with NDR.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    Jason ** was very patient and helpful in guiding me through the process. It can be very stressful. He was able to answer all of my questions with no judgment. The calls are pretty long and the information can be overwhelming.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    The conversations, both phone and email, were pleasant, informative and reassuring. I am happy that I chose National Debt Relief. I look forward to working with Sagid ** and the National Debt Relief team. With the tools that they have supplied me, failure would be my fault not theirs.

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    Verified purchase
    Process

    Reviewed March 19, 2019

    From start to finish Eric was incredibly helpful and supportive! Spent time explaining in detail every part of the program. I was a little nervous, even though I'd done my research. Eric put my stresses at ease. I can go to bed and sleep instead of laying awake worrying about how I'm going to get through this. Best decision I could have made, for my situation!

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 19, 2019

    From the first time I contacted National Debt Relief, George ** not only walked me through the complete process, but he did so in a very understanding and kind way. He made my wife and I feel at ease and never once made us feel like we were financial failures. George explained everything in terms that made it easy to understand. Thank you for your help.

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    National Debt Relief
    Response from National Debt Relief

    James, thank you for taking the time to leave a review today. We're very proud of our agents and the work they do with our clients. We will let George know you recognized is efforts.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    Spoke to Maurice early this morning around almost 9:30 am. He was the only Representative that answer my question. I keep asking the representatives who helped me before and my question was when will I finish my program and they would answer me we don’t know. But Maurice actually told me that if I’m able to pay at least $160 today I will be done with my program and I will be graduating soon. Since I don’t have the money today I had them draft it in my next pay date which is next week. This was a relief after almost 2 years of payment. Also Maurice advise me that to update and call the credit bureau to make sure that my 8 creditors will not be listed on my credit. Thank you Maurice. I feel so happy that in less than two weeks I will be debt free. Thank you again.

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    Staff

    Reviewed March 19, 2019

    Great people to help anyone. I had lots of medical bills and ran up my credit cards. They were very kind friendly showed me what they could do for me. Classy people. Wish everyone could be helpful and kind when people need help.

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    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    While beginning this process, the people that I spoke to helped guide me and make me feel comfortable with the process. I personally worked with Joe and he followed up with me after speaking and answered all of my questions.

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    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    So far with both parties I’ve talked to I have been incredibly happy. They’ve answered all questions and have been 100% respectful and wonderfully nice. They answer all questions fully and they well. I’m just starting the process and look forward to getting things in order with such wonderful customer service!

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    StaffProcess

    Reviewed March 19, 2019

    Mr Michael **, as well as the Client success team, were very helpful in welcoming me into the program. I was a little scared and hesitant to commit to the program at first. But after speaking with them, I felt confident in my decision to continue with the enrollment process. I look forward to eliminating my debt with the National Debt Relief program!

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    StaffProcess

    Reviewed March 19, 2019

    The representative was polite, knowledgeable and patience. Helped me to understand the process and program. I would highly recommend to any friend who would go into my situation. Naya was very professional. I'm very satisfied with what I have learnt about what I'm enrolling into.

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    Customer ServiceStaff

    Reviewed March 19, 2019

    National Debt Relief is helping me pay off my credit card debt. I reviewed a few companies and looked at the one that had the best ratings. When I did a web search, I saw NDR. Their enrollment process was fairly easy. I called and talked to somebody and we worked through the enrollment. I have done some online chats and their employees have been good. The service has been good as well. I'm still working on the debts but have settled some of them. I've been comfortable working with NDR's program, and the payment plan works with my budget. Hopefully, I can get everything all paid off and get out from underneath the debt. I’ve recommended NDR to a couple of people.

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    StaffTransparency

    Reviewed March 18, 2019

    The representatives were very clear and professional. They allowed me to ask questions and they checked for understanding. I would highly recommend National Debt Relief so far to my family and friends. I feel comfortable with the services rendered so far.

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    StaffTransparency

    Reviewed March 18, 2019

    Easy acceptance. Easy to understand instructions and explanations. Friendly and courteous. This will save me a lot of heartache and bankruptcy in the future. I am really looking forward to being debt free. Everyone single one of the staff members were very understanding and patient. (I had a lot of questions.) They answered them all and explained it. Absolutely amazing service.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 18, 2019

    Both Ariana and Joshua were very kind and professional, they addressed all my questions and encouraged them. This is a huge decision for me at this time and I appreciate the time and effort taken with all my communication so far into this process.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    They went over everything several times to make sure you understand and were very professional. Terance was also pleasant and returned my calls right away. I cant remember the lady's name but she helped a lot as well. I would definitely refer people here that needs help.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    I had a great experience with National Debt Relief representative Alisa ** and Welcome call representative Catalina **. They both made sure I understood the terms and agreement of the girls. They were understanding of my situation that caused me to call y'all. Thank you.

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    Staff

    Reviewed March 18, 2019

    I worked with two different gentlemen during my signup process and they were both very professional, courteous, and friendly. They answered all of my questions thoroughly and were respectful. It was a pleasure to work with both of them in a difficult time.

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    Staff

    Reviewed March 18, 2019

    Both reps that I spoke with were great and very helpful. From breaking down all the financial details to providing me with contact information on all aspects of the financial plan. I look forward to putting these debts behind me and without the help of both reps it wouldn’t be possible. And for that. I appreciate them.

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    Staff

    Reviewed March 18, 2019

    I was a bit scared at first because I don't like change. Safia ** and the nice lady I spoke to to finalize everything were very informative and helpful. Very nice and smooth experience. Thank you for everything, I feel confident that I will be happy with the decision I made.

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    Staff

    Reviewed March 18, 2019

    I really hope I made the right choice. Each and every representative I’ve spoken to was very informative, thorough and Pleasant so good job on hiring them. Life can be tough, so organizations like this really helps ease the stress and anxiety caused by dealing with past poor financial choices. I am grateful for this help.

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    Verified purchase
    StaffProcess

    Reviewed March 18, 2019

    The representative was detail oriented and professional. She ensured that I fully understood what my next steps were and how to proceed with taking those steps. Mr Angel ** was also extremely informative and made me feel comfortable through the entire process.

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    Staff

    Reviewed March 18, 2019

    My representative was very helpful and informative and answered any possible questions I might have had. I had no trouble understanding the terms laid out and my representative appeared very supportive and non-judgmental about my situation. I am excited to resolve my debt faster than I would alone.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 18, 2019

    Service was very friendly and staff was willing to accommodate and explain when needed. They are knowledgeable and want clients to be successful. I feel comfortable with the process and how it was explained and that not only myself but anyone can be successful when utilizing this program.

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    StaffProcess

    Reviewed March 18, 2019

    We would like to thank everyone that had a hand in getting us started and on our way to having a debt free future. The team was very knowledged and very professional. We would recommend to our friends and family. The process was very easy!

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    Staff

    Reviewed March 18, 2019

    These representatives are extremely helpful and knowledgeable in every aspect. You can interrupt them at any time. Ask them any off the wall question. Anything crazy. I appreciate them. I feel I’m going through a rough time. And they are there as a huge teamwork superior assistance to get it together for me! Thanks team.

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    Staff

    Reviewed March 18, 2019

    Great experience, very simple. Allen ** was very helpful and his experience in assisting me with my situation was painless. National Debt Relief will help improve our situation and lifestyle. We look forward to resolving our debts with the help of National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2019

    Everyone has been very helpful and polite and very well knowledge on their jobs. I will recommend National Debt Relief to everyone that I know that needs help. Kystal ** was a great person to talk to and get me signed up she helped me through the whole processes and the welcome call was thorough on everything. Also everyone is just great to work with thank you.

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    Verified purchase

    Reviewed March 18, 2019

    Good so far. Hopefully it continues. I need to get my debt taken care of so I don’t have to file for chapter 7 bankruptcy. I really don’t wanna do that but so far this company seems to be a real good experience.

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    Staff

    Reviewed March 18, 2019

    My association with the personnel with National Deft Relief were very professional & were straight to the point on explaining the whole contract as as well being knowledge of their job. I'm proud to be a part of the National Debt Relief Program. Have a bless day & God bless thank you.

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    ProcessTransparency

    Reviewed March 18, 2019

    Explained the process thoroughly and answered all my questions very promptly and was very patient with me. I was very impressed with how much money I will be saving in the long run and look forward to working with Nat. Debt Relief and will be telling my friiends about you.

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    Staff

    Reviewed March 18, 2019

    Very helpful and compassionate reps. As a widow, this is very stressful, and I have never had much debt in the past... this is all due to necessities; nothing frivolous at all! Please send documents USPS as for some reason they will not download. Thank you!

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    Customer ServiceStaff

    Reviewed March 18, 2019

    We have had a very positive experience so far with Waseem and the welcome call. TY very much. We look forward to completing this program to eliminate our debt. Sincerely Stephen and Kathleen **. We enjoyed talking to your reps. They were very professional and kind.

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    Reviewed March 18, 2019

    I feel a great deal of relief over dealing with Brian ** on 3/17. I no longer feel as if I am drowning in debt. Thank you for you help. I also do not know if I have an account number as I do not see it on any of my paperwork.

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    Customer ServiceStaffTransparency

    Reviewed March 18, 2019

    I wish I had done this sooner! I feel so relived! My experience with Sophia was amazing. I felt like I was talking to my best friend! She walked me through it all and it was simple! My welcome call this morning was also very nice person!! Thank you National Debt! Maddy

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    StaffProcess

    Reviewed March 18, 2019

    When speaking to the representative I didn't feel pressured into doing the program. He was informative, helpful, and patient. I could tell it was important to him that I understand every detail of the program and what it would mean for me. Thank you!

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    Staff

    Reviewed March 18, 2019

    During my experience enrolling into that program. The rep. was very respectful and attentive. Andrew and the welcome staff were very nice and provided me with much need information. Looking forward to working with them. I still had a few question, but the welcome seemed very helpful and was more than willing to assist in all matters. She provided a help line if for any reason I should need and help in the future.

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    Customer Service

    Reviewed March 18, 2019

    I hired you over a week ago, shortly after I had been served a summons from saslavrar. I called them the next day and have been battling with them for over a week. Each time I have to wait 30 minutes to a hour before they answer. Each time they want something different from me. Now they want a letter from you stating you are not handling Citibank NA. You tell me you legally can't do that, I MUST be dumber than dumb. They won't let me set up a payment plan until they get the letter, and you legally can't send the letter. I am sorry I got involved with a company that acts like they don't care!!!

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    National Debt Relief
    Response from National Debt Relief
    Hello Dave,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

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    Staff

    Reviewed March 18, 2019

    They clearly stated all info and were very helpful. I felt completely comfortable discussing my financial issues with NDR. All employees treated me the upmost respect. I was informed every second of the initial process of what to expect, how much time I would need, and how correspondences would work. I'd highly recommend NDR.

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    Customer Service

    Reviewed March 18, 2019

    This was one of the best customer service experiences I have had in a long time. I would recommend your services to whomever may need. Looking forward to getting out of debt finally after years of struggling. Thank you very much for all of your assistance.

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    StaffProcess

    Reviewed March 18, 2019

    I am extremely satisfied to date with my introductory experience so far, NDR staff professionalism and the apparent thoroughness of the program. I appreciate the opportunity this service promises to provide in terms of debt settlement and advocacy during the process.

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    Reviewed March 18, 2019

    This was a very difficult decision to make, but a necessary one, and I am pleased with the manner and the method that is enabling me to take care of my affairs. The professionalism of this company appears to be first rate.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    Hi, I spoke with Daniel ** and he was wonderful. He stayed with me on the phone for probably over an hour and never rushed me or became agitated as I continued to ask questions. He made the experience pleasant in a not pleasant situation. Thanks.

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    StaffProcessTransparency

    Reviewed March 18, 2019

    I am satisfied with the National Debt Relief and with the two people that I have been in contact with so far. Tiara, and Bianca were both very helpful and explained the program to me. My goal is to complete the program and stay within the goals set for my success. Thanks.

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    Staff

    Reviewed March 18, 2019

    James ** was a knowledgeable, friendly and a person to talk with and do business with. He gave me all the information I needed to take care of my needs and it seems to be a good thing to do...

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    Customer ServiceStaffProcessTransparency

    Reviewed March 18, 2019

    National Debt Relief has been helping me and we’ve already got one credit knocked down. They said within six months they’ll be able to at least get something in the works which they did, which is why one of the debts are already paid off and the second one has just been negotiated. Now, there are just two left. The third one is the last one and then I’ll be done. I’m hoping that it would be a little bit sooner but things take time. NDR has been doing great and they haven’t given me issues. They call me, they email me, they leave me messages and they let me know to give them a call back when they have any updates pertaining to my case. They do all the negotiating part but I do speak to my case manager who explains everything to me and if I have any questions, I call and they always answer. They are on point with everything.

    The payment plan was relatively easy to do given that I was able to make that large a payment. But with me having another child and finalizing my divorce, I had to reduce my payments for the past two months now because I have two babies that I have to put to daycare. This is probably gonna delay things but I know that it’s a business at the end of the day. Other than that, it’s a great program. In fact, I already recommended National Debt Relief to my sister and a few other people that I knew who had some situation with their credit.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    National Debt Relief's representative said that within 24 to 48 hours, they would let me know of what was happening, but it has been a couple of months and they never got back to me. NDR is deducting 1,243 every month, but they have not been able to get into a new deal with any of my creditors for the last couple of months. I made a mistake and shouldn't have used NDR.

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    National Debt Relief
    Response from National Debt Relief
    Hi Prabal,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

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    Customer ServiceStaffProcess

    Reviewed March 17, 2019

    I was in debt and I needed to get out of it to get some breathing room so I can get back on course. I sought National Debt Relief’s help and they were considerate and reassuring. I like the time limit, especially if I can help to put some more money so I would be out of the program within the time limit that they had told me. Their reps are trustworthy. They have a legal team to let me know if I have any problems with any of my creditors and it was reassuring that I could turn all the information over to them. They pretty much stayed on the ball. They call me every now and again to ask if there are any changes or other things that come up that they could help me with. Also, I’m able to look into my account and check it out. Working with National Debt Relief has greatly impacted my life emotionally, mentally, physically and spiritually.

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    Customer ServiceStaffProcess

    Reviewed March 16, 2019

    My Entire process so far from the first call through my acceptance into the program has been so satisfying. Your staff’s patience and understanding has genuinely lifted a weight off my shoulders. I will definitely recommend this program for anyone needing a fresh new start!

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    StaffProcessTransparency

    Reviewed March 16, 2019

    I would recommend National Debt Relief to anyone who is in a financial crisis. The initial representative who I spoke to was very professional, polite and clear about how the program works. The representative made me feel confident about enrolling in the program without any hesitation. I am looking forward to seeing my first debt reduction.

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    Customer ServiceTransparency

    Reviewed March 16, 2019

    The communication is great. They explain every detail and answer any questions promptly and accurate. I’m just now starting this process and I can’t wait to be out of debt. So far my experience has been outstanding. They told me it can take up to six months for all the creditors to settle so I’m excited to see if what happens.

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    Customer ServiceStaffTransparency

    Reviewed March 16, 2019

    I got all the help I needed and all my questions were answered professionally. The people I talked too were very respectful. I was able to connect on the phone with the person/persons who were reviewing my case and they explained in simple and clear terms that helped me to understand what to expect from this debt relief program.

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    Staff

    Reviewed March 16, 2019

    Ed ** spent 6 hours with us to complete our introduction into the program. We had great difficulty on our end being ill computer savvy. He was patient, expressed caring, leadership and professionalism. He is an asset to the company. Dina was very helpful. She answered all of our questions.

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    Customer ServiceStaffProcess

    Reviewed March 16, 2019

    My case happened to require David to call me a couple times due to one of my credit debt collectors not cooperating with me. He was extremely helpful and patient and detailed with every step. I felt so much relief by the end of our final phone call I could not thank him enough. He was so understanding with my situation and really took the time to help me finally get control over this burden. I spoke with Isis for my follow up call, to review my information and answer a few questions I hadn’t thought to ask David. Again, I felt truly listened too and her patience was greatly appreciated. I feel confident in assuming that most of your staff must carry the same qualities. I only had the pleasure of speaking to Isis and David, however It isn’t often that I have received such amazing support and service by TWO staff members, in the same day. Back to back. Thank you so much for making my process so easy and taking the time to go through it all.

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    Customer ServiceStaffTransparency

    Reviewed March 16, 2019

    My experience with National Debt Relief has been one of the best experiences I’ve had. At first, I thought it was a little too good to be true. I was a little skeptical because I didn’t know what to expect, but once I started speaking to the guy that helped me out, I did a bit of research on it and everything went really smooth. They provided a debt consolidation service. There were a couple of hiccups here and there but once I got it fixed, everything has been going smooth. Everybody has been really helpful and awesome. They were very easygoing and they accommodated with what I was able to do a month. There was always excellent communication. I love National Debt Relief and I would recommend them.

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    Customer ServiceStaff

    Reviewed March 16, 2019

    Enrolling with National Debt Relief was a pleasant experience. They were very nice and they already had the information about what I owe everybody right there in front of them. I didn't have to send them anything. When I call their customer service people, no matter what time I call, I always get talk to somebody different which is okay because they’re all pleasant. Everything is at my fingertips and they help me through with whatever right then. I just wish though that I could have paid more to get it over with quicker but I’m okay with the payment plan. I started the program in November of last year and I'm halfway through it. I’m on my fourth settlement. National Debt Relief has given me some ease. It has given me some relief and I’m not as depressed. I’m glad that I’m with them and I’d definitely recommend them.

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    StaffTransparency

    Reviewed March 15, 2019

    The experience was relatively painless for such a sensitive subject. It was well explained very well and both people I spoke to were well informed and easy to speak to. I would recommend the service to my family and friends.

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    StaffProcess

    Reviewed March 15, 2019

    My initial interview was with Kim ** who was informative and put me at ease discussing my financial problems. She was wonderful and described the entire process to me and answered my questions. We filled out and signed the appropriate paperwork and I found peace knowing help was on the way and I had started my recovery My second interview was with Monica ... we filled out appropriate information and discussed many of the items I went over with Kim earlier. Monica was professional and efficient in our interview and answered any other questions which were remaining. The experience with both Kim and Monica was pleasant, informative and instructive. The initial process with NDR, although upsetting to me, was made comfortable, easy to understand and supportive by both ladies. They are both a huge asset to your business.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    My experience with NDR has been outstanding so far everyone is very professional and know exactly what they are talking about. The young lady on the welcoming call was also very kind knowledgeable and presented herself and her material very clearly. On both calls when they were complete I had no questions. I also appreciated the way they covered my personal information to make sure they had every thing correct. Thank you NDR.

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    Staff

    Reviewed March 15, 2019

    All questions were answered to my satisfaction. The staff knew how to set my mind at ease. They are very knowledgable. Now I can sit back and let NDR take care of my debt. I understand that there will be other steps, such as dealing with the IRS.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    The associates (Shelley and Viola) were cordial and professional in explaining and walking through the information required. Information was thorough, detailed the process, and covered the specifics within the Agreement that was reviewed. NDR's follow up call for reviewing terms and conditions was helpful and questions were answered.

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    Customer Service

    Reviewed March 15, 2019

    Keeping wallets "green" seems to be a mantra for National Debt Relief, but THEY need to get green. I get massive amounts of spam, MASSIVE amounts of spam, by mail. This last one was a gigantic glossed cardstock envelope with ONE single piece of paper inside. The envelope was glued with that stringy rubber material so the top portion is not recyclable. I have never contacted NDR, never been to the site, never called and yet they still send spam to my address. Don't support companies that buy your information and try not to make your information purchasable. It happens, especially when getting commercial loans, but still discuss with the rep at any company you use.

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    National Debt Relief
    Response from National Debt Relief
    Hello T,
    I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    The National Debt Relief Team was here for me every step of the way through the application process. They answered every phone call and were there for any questions I had. An important thing for me is they were able to work through my tight schedule. They helped me a lot and I know they will continue to do so through the process.

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    StaffTransparency

    Reviewed March 15, 2019

    My experience with Kester ** and Monique were very positive and helpful. They explained everything in detail and answered all my questions. I understand how the debts are paid off and that my program is 33 months long. I look forward to speaking with your team of professionals in the future. Thank you National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Karlton ** was a very nice guy, and took his time with me and explained everything I need to know. He eased the experience to the extent that he could and it was very appreciatable. Give that guy a raise! The welcome call, didn’t feel so welcoming, as the guy sounded annoyed of me from the start. Other than that great experience so far. I hope business will be resolved.

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    Staff

    Reviewed March 15, 2019

    Terrence was very helpful and efficient in helping us achieve our debt consolidation plan. He helped us acquire all the information that was need for us to hopefully achieve our goals of being debt free. We look forward to working with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    From the day I submitted my interest to the day I received my welcome call this agency has been professional. Informative, caring, make me feel important, they are sympathetic to our hardship and very helpful making me understand the whole process.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    I really enjoyed speaking with my rep Rod today. He was very detailed and helped me understand my next steps. I started the call very upset and stressed and he dealt with it so well and remained professional. I am going to stay positive. Thank you!

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    PriceStaff

    Reviewed March 15, 2019

    Very easy and professional service and I am relieved to be able to look forward to the future without worrying about debts. I am not going to use any credit cards or get any loans in the future. Thank you for helping me to get out of debt and to help me to save money on interest rate fees. Thank you for helping me to pay off some medical bills as well.

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    PriceProcess

    Reviewed March 15, 2019

    I am amazed at how quickly Adrian ** was able to get me in the program. I was able to sleep last night knowing I could get these accounts paid off in a short time. I've tried getting them paid down, the interest just killed me. I will and would recommend this company. Thank you!

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    Transparency

    Reviewed March 15, 2019

    I am favorably impressed by the courtesy, thoroughness and patience of Sam ** and Kaiya **. Their explanations, instructions and advice they made entirely clear. At no point in our conversations was there any implication that I am less than honest or a likely deadbeat.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Dealing with the whole debt relief process can be scary and time and can weigh on you even more than the actual debt sometimes but National Debt Relief's customer service representatives really take the time to explain everything to you and make the process less stressful.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Your team has the best customer service I have experienced in a very long time. Very clear, patient and helpful. They are honest and made my life so much more manageable. I will add everyone into my prayers. Thank you.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    Krystal and person who did the welcome enrollment call was extremely polite and helped me with the process. I hope that this will be a great journey to recovering from debt. They did a great job of explaining the whole process and did a great job in being patient with me as I am a first time customer to this program.

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    StaffProcess

    Reviewed March 15, 2019

    Both ladies I spoke with to set up my account were very helpful and polite. I am very confident in the program and cannot wait to see the results. Thank you for assisting me in minimizing my debt to get a house.

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    PriceProcess

    Reviewed March 15, 2019

    It's really good program as they described to me. I tried different programs like loans or balance transfer but they are not willing to provide me anything because my credit score is bad. But my credit score became bad because of their interest rate. But NDR agreed to help me out.

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    Reviewed March 15, 2019

    Just started out with the company for financial relief. So far, so good. The customer care was very good and the information is very helpful. I will have to wait and see in the near future if this is still the way I feel about their involvement.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    He was very helpful and detailed with his explanation. Kudos to Patrick for a job well done. He was very pleasant to talk to. He calls back in a timely manner. He was very knowledgeable with all of my questions.

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    StaffProcess

    Reviewed March 15, 2019

    Thank you so much for all your help. Ameen was very friendly and extremely helpful during this process. I would definitely recommend this company. The process was quick and easy to do. I am very thankful for all your help. Thank you so much.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    The first agent Marcus was excellent, polite, helpful. Answer all my questions in general. I feel really good and glad l made the desition to enroll with your program and start with an new opportunity to be debt free.

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    StaffTransparency

    Reviewed March 15, 2019

    Robert ** was very helpfully. He made sure I understood all documentation. He was very clear about everything I asked him. Thank you so much, it is important that I get great service so I can move forward and Robert has help me do just that.

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    StaffProcess

    Reviewed March 15, 2019

    Everyone was very helpful and informative. They answered all questions I had about the program in great detail and were very patient with me. They made me feel comfortable with everything we went over and were very polite. I look forward to working with everyone and I hope the program can help me get through this tough time.

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    Process

    Reviewed March 15, 2019

    I have had a wonderful experience with my debt relief. I am beyond grateful for this program. I am confident in regaining credit control in my life. Profession, prompt, and understanding my situation and making sure it is stress free as well.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Service was very good. Staff member provided important information, asked the right questions and understood my needs. I felt comfortable talking the staff member who listened and answer the questions I had. I would recommend anyone looking for debt relief to call and work with this company.

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    Customer Service

    Reviewed March 15, 2019

    Andrew ** was the greatest. I felt a wave of relief after speaking with him and signing up for a debt relief program. Much thanks to Andrew. Quick and painless, for me anyway, lol. When I verified my signing up though, I had a hard time understanding what the lady was saying on the phone.

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    StaffProcessTransparency

    Reviewed March 15, 2019

    The people I talked to was very professional and knowledgeable, explained everything in a manner that you had no problem understanding, gave you the chance to ask any questions, and listen to you as well for any concerns, Did not rush through the process at all, things turned out to be better for me than I could have imagine. Thank you.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Both representatives that I have spoken with via email and phone have been very helpful and honest. The email responses were very quick and I had a very short wait time on the phone as well. So far a good experience.

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    StaffProcessTransparency

    Reviewed March 15, 2019

    I have just started the process but so far it has been very easy. Everything has been fully explained, documents sent quickly and thoroughly reviewed with me. Everyone has made me feel so at ease and I don't feel like I'm being judged, only helped. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Amazing customer service. Explained everything, was kind and understanding. Not judgmental at all. Helping me save a lot of money, and paying things off faster than just minimal payments. Only downfall is they can’t work with EVERY creditor. I had two that I’m going to have to complete on my own.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Almost cut debt in half, and was the program I chose after reviewing five different ones. Was so unexpected, and right on time. I would recommend it to others if they asked for my opinion, if for no other reason than the fact that customer service was very professional/courteous.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Everything went well so far and the people we talked to were all very helpful. There was good communication and they answered all of our questions. The forms were easy to sign on my email account. The fact they have a very good standing with the BBB is reassuring.

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    StaffProcessTransparency

    Reviewed March 14, 2019

    I had a great experienced with all the representive from National Debt Relief! They walk me throughout the process and explained everything I needed to know and got all my questions to my answer. Overall, they were all helpful to me and I'm thankful to be in the program and help me get debt free!

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    Customer Service

    Reviewed March 14, 2019

    Jennifer was detailed and easy to speak with. The customer service here is top notch. All of my questions were answered straightforward. The speediness was as desired and I'm excited to have NDR on my side. Cheers to progress.

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    Staff

    Reviewed March 14, 2019

    This has been a very informative and a big help. I thank the team that help me out with my approval process. I am very happy and can't wait to see the results. They answered every question I had for them. And double check each info with me and made sure I understood everything. Thank you.

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    Reviewed March 14, 2019

    So far my processing was easy and they help me with assisting me with the application and it was relief that what I am doing due to financial loss is stress free knowing that by consolidating my debt was best for my family.

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    Staff

    Reviewed March 14, 2019

    The staff have a positive aura they give off that relieves the customer of their worries. Great staff and glad to be apart of the family. I hope that after all of this has been completed and I'm debt free. I hope to recommend this company to many of my affiliates.

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    ProcessTransparency

    Reviewed March 14, 2019

    This company is amazing! They explained everything I needed to know about this process very thoroughly from beginning to end before and let me make my own decision! They have the lowest rates of any other companies I tried to work with. I am looking very forward to my credit recovery with this company!

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    Process

    Reviewed March 14, 2019

    I was in a lot of debt and stressing myself out at night. I'd wake up and think about this mounting debt and wasn't sure how I was going to get out of it. I was made to feel at ease and finally felt a sense of relief. I am so thankful for this program.

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    Staff

    Reviewed March 14, 2019

    The two people I have spoken with at NDR have been very kind and reassuring, but the reality of the impact on my credit and danger of having lawsuits is scary. I feel this is my only option after my creditors refusing to work with me, so I am praying this is the right move. I guess time will tell if I made the right choice.

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    Staff

    Reviewed March 14, 2019

    I had two people to help me with this experience, first I had Nick ** and then I talked with Nicole **, and they both helped me from start to finish and did very well in explaining to me everything on my contract, so I would like to thank them both.

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    Staff

    Reviewed March 14, 2019

    Lia **, was great! She had the patience of a saint, helped me through each step and ask if I had any questions repeatedly. So far I’m very satisfied. I will recommend National Debt Relief to friends. It took me years to be able to contact your company for help, I just kept digging myself in deeper. Thank you. LouAnn

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    Customer ServiceStaff

    Reviewed March 14, 2019

    I was very happy with the information and customer service from your company. I would highly recommend your company to anyone looking to relieve debt from hardship. Your staff is very friendly and knowledgeable. Thank you for your help and guidance.

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    StaffProcessTransparency

    Reviewed March 14, 2019

    Kesha did a great job helping me through the debt relief program. She was efficient and explained everything so that I could understand it. She was very clear in her presentation, and very personable as well. I am grateful for her help!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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