National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,919,150 reviews on ConsumerAffairs are verified.
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Reviewed May 18, 2018
I am extremely happy with the initial contact and professionalism of the employees of the National Debt Relief. I am looking forward to clearing my debt. I know it can happen now. I have already recommended this company to my friends and coworkers.
Reviewed May 18, 2018
The team was very accurate and professional. Quite detailed and friendly. They informed me of everything, every step of the way. They made the process easy and comfortable. I would highly recommend NDR to anyone dealing with debt. Thank you.
Reviewed May 17, 2018
It was pretty easy process. It was explained decently and they attempted to break it down as simply as possible. My only complaint is that they were extremely pushy for a final decision. Overall I hope that this does help me as much as they insist that it will.
Reviewed May 17, 2018
You send them all your credit/debt information and they handle all transactions from that point forth. All you have to do is click a button when you agree to the transaction. This move was a definite stress reliever for me.
Reviewed May 17, 2018
Rachel ** was extremely helpful and talked me through everything until I fully understood- she was great to talk to! I am very thankful to her. I cannot wait to get my debt down, get on track and finally move on from this low point. Thank you!
Reviewed May 17, 2018
They agents I've dealt with over the phone were very knowledgeable and helpful. I was very pleased and appreciative with the service provided to me over an important issue at this trying time in my life. Looking forward to getting back on track.
Reviewed May 17, 2018
Speaking with your team was a very pleasant experience. They tell you up front & explain everything in great detail and make sure you understand the full process. The reason I enrolled in this program is because of the online reviews I read. Will recommend to anyone who needs the help.
Reviewed May 17, 2018
Theresa was very easy to work with. I Would recommend her to anyone looking to get out of debt because of hardship. Every question was answered within 3 minutes and in the first 10 minutes, I was already signed up and into the program. Now that's fast and easy!
Reviewed May 17, 2018
I have been please with National Debt Relief. They always work behind the scene working with my debtors. They keep up with previous settlement amounts in order to assure my settlement can be achieved within my budget. Also, my debts have been settled for great discounts.
Reviewed May 17, 2018
I have had a good experience with staff of National Debt Relief. By having them negotiate the settlements it kept the stress to a low level. As with this type of service you do pay a price for the convenience. Yes I would recommend.
Reviewed May 17, 2018
I want to say Thank You! My experience today was so much easier than I could have expected. I was scared to begin with but Patrick was so kind and compassionate with me, he answered any question I had and put me at ease through the process. I just received a follow up WELCOME call. I however cannot recall her name but she as well was very helpful in explaining what it all means. So I thank you all for this chance to become debt free in a few years!
Reviewed May 17, 2018
The two women we worked with were easy to work with. They were very clear to hear and very patient with our questions. We thought the second person review was excellent just to hear the program again and to ask questions.
Reviewed May 17, 2018
Customer Service was excellent. They were very respectful and listened to all concerns. All my questions were answered in detail and with extreme patience. They made this process proceed smoothly. I would recommend NDR to anyone needing assistance with debt.
Reviewed May 17, 2018
Aries was very polite and helpful. I greatly appreciate her assistance. I am very excited to work with NDR to resolve my debt. I feel confident that this will help set me up for future financial success. Thank you very much.
Reviewed May 17, 2018
I am so thankful to have found this program to settle all my debts. I am grateful most especially to Mr. James ** who walked me through everything I need to know about the program and was very eager to help with my debt problems. I highly recommend this program for other struggling with paying off their loans and debts!!!
Reviewed May 17, 2018
Adrian was a pleasure to speak with. He made me feel comfortable in my decision and that is was the best decision for my situation. I look forward to working with the "team" and putting my debt in the past.
Reviewed May 17, 2018
Boris reviewed all information to me explaining all areas I would undertake during the process in working with the National Debt program walking me through the process. Cathleen also walked me through the process as well. In part both Boris and Cathleen were so helpful with every question or concerns I had.
Reviewed May 17, 2018
Miles was excellent! He took time with us and answered all of our questions. We are looking forward to being debt free. We have never had to do anything like this but life took turns that were unexpected and this company gave us hope.
Reviewed May 17, 2018
Everyone I dealt with at National Debt Relief was very helpful and was a pleasure to do business with. Thank you for all the help to start the process of helping me become debt free. I would recommend you to anyone that is in the same situation as I am.
Reviewed May 17, 2018
I experienced a very warm welcome from the staff. I was treated with a spirit of quality and excellence. Words cannot articulate the relief of stress I feel. Looking forward to being stress free and of course debt free. This has been the best decision I have made to finally get my life back and move forward with no worries.
Reviewed May 17, 2018
I had a good experience. I felt that they really cared about my situation and answered all my concerned. I felt really relieved that I found the help I needed. Good customer service. All my questions were answered and explained and I was put at ease and they had my best interest to solve my problem.
Reviewed May 17, 2018
So far we have been very pleased with our experience with NDR's program, however we have a long way to go. Very excited to have one debt paid which actually doesn’t happen until June 29th. Looking forward to having more resolutions with creditors.
Reviewed May 17, 2018
Was hesitant to call but Jeremy was sympathetic and put me at ease! He went above and beyond and walked me through the process! Relief is definitely what I’m feeling, now that I have a clear and concise plan of how to claim my financial stability again!
Reviewed May 17, 2018
It is a pleasure to do business with people like you. All points were clearly explained. They took into account every detail of my problem to help me solve it, also the courtesy with which they treated me was very high.
Reviewed May 17, 2018
I never felt lost or confused during the process and Logan had an answer for every one of my questions. At the end I felt really confident about the whole process and finally some peace of mind knowing I’m getting my debts in order.
Reviewed May 17, 2018
If someone that needs debt relief I would recommend. Justin ** was very helpful. Thank you to the entire team for assisting me with this issue. I will keep my payments current and in good standing. The legal representative was very thorough in explaining the agreement.
Reviewed May 17, 2018
Everyone I talked to did an awesome job. Looking forward to getting my debt paid off thanks to your company's help. Everyone was very helpful in explaining everything to help me thru the process. I would really recommend this to anyone that over extended themselves like I did on credit to pay everything off. Thank you.
Reviewed May 17, 2018
Very helpful and friendly. I liked the careful way they handled my situation and went through all of the documents and made sure that I understood each document. I hope that people who have problems with their debt will realize how beneficial this type of organization is to getting back on track. Thank you.
Reviewed May 17, 2018
I was very pleased that my latest card settlement was for 1/3 of what I actually owed. When I call in for help, the person taking my call is always friendly. They send email when there are updates to my account.
Reviewed May 17, 2018
Questions about the "Authorization to Speak and Negotiate" - I called today and spoke with a man about this and he was quite rude actually. He made me feel bad for having a question about what I was signing. I felt like I had no business questioning that form and just to "do it"! We were on a recorded line if you'd like to review it. Might want to teach him better phone etiquette and to treat people with respect and consideration. This process is difficult as it is and for me anyway, it's hard to have to go through this so a little understanding and compassion would be nice. Thank you.
Hello Vicki,
We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shorty to better understand your concerns and hopefully resolve. You can also call us directly at 888-660-7427
Reviewed May 17, 2018
I had an excellent experience with National Debt Relief. They are very professional and put me at ease with my decision. I feel very relieved since entering into the program. I feel like I should have done it much sooner!
Reviewed May 17, 2018
I had great help with Paul and Bianca. They were both very helpful and detailed in every way. They made enrolling very easy and informative. They Made me feel better about this entire situation! Thank you so much for all your help!
Reviewed May 17, 2018
They spent a lot of time going through my debt history via e-mail and phone and listing all of my debts and were thorough with what to expect with the time frame and hopeful discounted settlements with each creditor. I'll be happy to breathe again and get my credit score back on track in the next 4 years.
Reviewed May 17, 2018
Program clearly explained. Pro service! All questions were answered well and staff made every effort to avoid client apprehension. Every email sent to me was reviewed and gone over. NDR customer service is so far excellent. All that was gone over, gave me a sense of transparency.
Reviewed May 17, 2018
Initial program enrollment was superb. Everything was reviewed thoroughly and explained very well. The NDR staff took their time, walked me through all the aspects of the program, what my options were and how we would proceed. The client enrollment process is well balanced and thoughtful.
Reviewed May 17, 2018
I must say, I'm very impressed and very happy that we were able to qualify for debt consolidation. Each person we talked to was professional, knowledgeable and awesome! You guys are great! Thank you so much for your assistance and support.
Reviewed May 17, 2018
The intake person was very helpful and knowledgeable and alleviated many of my concerns. The client success team rep was also most courteous and knowledgeable. I would very much recommend your services to anyone who needs a fresh start. Thank you.
Reviewed May 17, 2018
Fairly new, only a couple months in, but everything that the original 'agent' told me is taking effect. The customer service team/Global Client Solutions team is great. The only feedback I would have is that it was evident to me that the original person I spoke to was in it for the sale and then there's a clear hand-off to the customer service team and during that transition I had several more questions, but the original person went dark on me. Other than that though, it's been a good experience so far and seems to be working.
Reviewed May 17, 2018
My experience was awesome! Customer service was hands down phenomenal. Both representatives were very helpful and courteous. They were very knowledgeable and able to answer all of my questions transparently and efficiently. I am completely pleased and satisfied with the service that I received today and am very excited to resolving my debts with the help of this awesome team!
Reviewed May 17, 2018
I’d like to take this opportunity to commend both agents on their professionalism, kindness, and compassion extended to me in this critical time. They were thorough and patient. They are also very knowledgeable about the process. I am thankful to the way in which they represented this organization as ‘humane’ in a time that this attribute is profoundly needed.
Reviewed May 17, 2018
The team is very knowledgeable and very eager to help any way they can. Whenever I call with a concern, they coach me through what it is and really seem to be passionate in what they do. I’m very happy with the decision I’ve made to have them help me with my situation and get me closer and faster to being debt free. Strongly recommend them to anyone who is having a hard time getting out of debt!
Reviewed May 17, 2018
Very helpful with everything I needed. Thank you for being there when I needed help the most. I will be recommending to anyone else that needs help. This is such a great company and I look forward to getting back on track!
Reviewed May 17, 2018
Amazing experience this far! I immediately felt relieved of my decision to go with this company. Customer service is awesome! Thank you for giving me my financial freedom back, taking away my anxiety, and my ability to live my life again.
Reviewed May 17, 2018
I have found the customer service to be very professional and friendly in guiding me through the process. It was a difficult decision that had to be made and they were very helpful. I am sure this will be carried through until my goal is reached.
Reviewed May 17, 2018
They work with you on every level and get you the exact help you need!!! I got all of my credit cards taken care of and now I'm on my way to a debt free life!!! Definitely recommended, you will not be disappointed.
Reviewed May 17, 2018
So far they have already worked out 3 account meaning there is a possibility I can be debt free sooner. The staff is polite and they answer all your questions, they go over everything and they ask you before a decision is made.
Updated review: April 2, 2019
Working with them has impacted my life greatly. The payment plan started off difficult, but it's easier now because the bills were consolidated and I have one sum to pay instead of paying five different sums to five different people. Someone kept me posted on whatever's going on and everything that went on in my account. He calls two times a month and just checks up on me. NDR has an excellent debt relief program.
Original Review: May 17, 2018
Making the call to National Debt Relief, was the best decision I have made. They feel your pain and make every effort to assist you in your struggle with the debtors. Customer service was off the chain (meaning very good). I look forward to becoming debt free through your program.
Hello Angela,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here is to provide a 5-star experience for every client.
Reviewed May 17, 2018
They have been very polite and efficient in their efforts to reduce my debt. Any questions I have had were answered without rushing me. Their customer service has extended to every representative I have spoken to on the phone. Plus, seeing the debt reduced has lifted a huge weight off of my shoulders.
Reviewed May 17, 2018
I received a call from NDR to say there was a settlement pending - the young lady I spoke to was excited which made me more excited than I would be at the information alone. It made me feel like she cared about me and my livelihood; but this wasn't new, every interaction I have every had with ANYONE at NDR has been a wonderful experience. In situations like the one I'm in and so many others, it's just simply put "refreshing" to work with someone who doesn't treat me like they're just doing their job! Thank you NDR team! Thank you for making this uncomfortable, embarrassing time for me much better. :)
Reviewed May 17, 2018
National Debt Relief keep me updated every time there is a settlement with a credit card via email or phone call. Any changes to my account they always communicate with me. When I speak to customer service they are always polite and they listen to what you have to say.
Reviewed May 17, 2018
NDR was and remains the lifeline I needed to pull myself out of a river of debt I became engulfed in when my partner became ill and was unable to work. I cannot express enough gratitude to them for helping us get back on our feet.
Reviewed May 17, 2018
Great and speed service! They were able to take a very stressful situation and make it fun and stress free. I recommend this company to anyone struggling to pay debt. I was hesitant to call after doing my research but I'm so glad I did!
Reviewed May 17, 2018
Great with my credit problem. In my mind a little slow but it was not me dealing with the people but fact they got the job done. If I had it to do over I would not waited so long. Don't wait. They're very trustworthy.
Reviewed May 17, 2018
NDR is amazing. I give them 7 stars! Wish I would have found them years ago! Still a ways to go but I'm finally seeing a some light a the end of the tunnel. They have been so informative in keeping updated with settlement offers and getting the job done. Thanks NDR!!!
Reviewed May 17, 2018
Very good staff, they make that you understand everything! They took their time and went over all aspects of the process. I didn't get made to feel like I was screwed up for my debt and that made a high impact.
Reviewed May 17, 2018
Feeling nervous about the whole process, but everyone I've talked to has been very helpful and have explained the process to me. It is a lot to absorb, but I can't wait to have all my debt clear/settled. Thank you.
Reviewed May 17, 2018
Everyone was very helpful and took the time to explain everything very clearly. I would definitely recommend James **. He walked us through every step and procedure, making sure we knew exactly what was going on. On top of that he was very polite.
Reviewed May 17, 2018
NDR thank you for making my life so stress free. This process has been so amazing. I’m so much closer to being debt free and it would not be possible without the help from you. I’ve had 3 cards paid off in 8 months and I’m halfway to debt freedom!
Reviewed May 17, 2018
When choosing a debt free company it is a very hard process. I had received a lot of companies wanting to help but NATIONAL DEBT had the BBB backing them up. Sam ** was wonderful and she helped with the process and helped me understand just what the company was offering. If I had a question, I knew I could call her and she was right there to help me. The only problem I came across was getting the documents to upload and had to get this done by a friend and print them out. So far so good. The process is long but well worth the effort of being debt free again and not have to worry of not answering the phone.
Reviewed May 17, 2018
I was treated courteously and professionally at all times. All my questions were answered. The thing I appreciated most was that the first dollar figure I was quoted stayed the same throughout the process (i.e. oh, that will be extra).
Reviewed May 17, 2018
Excellent service and very informative and very detailed... Everything is explained very well and easy access to your account. I would definitely recommend this service to anyone who needs it. I’m very satisfied with the staff and someone is always available to help!
Reviewed May 17, 2018
The agent was very helpful and very professional about all that has transpired. I felt he answered all questions and did not act that it was taking up his time, but was glad to be of help. The welcome call was done in an professional manner also, and took the time to go over everything so as for me to understand all of it and made sure that I had no questions. Very Nice... Thank You.
Reviewed May 17, 2018
Couldn’t be happier with the way NDR handle my account. Easiest place I have ever worked with. CSR always polite and always have answers for me. Worked with me when my wife lost her job and I had my hours cut back at work.
Robert, we're always glad to hear when our clients have a great experience. Thanks for taking the time to let us know. Our goal is always to make the process as stress-free as possible, and it sounds like we're off to a good start. We can't wait to hear more good news from you!
Reviewed May 17, 2018
I appreciate all the NDR has done for me to settle my debts to this point. However, the process has been extremely slow and payoff schedules are very drawn out. I'd like to get my life back on track and they seem to be stretching things out to earn more money on their side. They contacted me after 6-8 months of on time payments to say I could apply for a consolidation loan but I was rejected for bad credit... duh! I'm in a debt settlement program. Really stupid.
Hi Kristen,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 17, 2018
This company has been excellent in helping me resolve my debt issues. Any questions that I may have had were always answered. They were encouraging and always kept me updated with periodic calls to cross reference my account status. It has been a wonderful experience. I would definitely recommend someone.
Nikia, we're thrilled to hear this. We're glad you're being encouraged and that you're also being kept up-to-date on your program. We'll continue to update you as the program progresses. Thanks for taking the time to reach out!
Reviewed May 17, 2018
My 1st contact was Marisa. Couldn't be happier how she handled my situation. Then along come Karen, she was probably one of the most pleasant company employee I have ever had the please to work with. It wasn't like pulling teeth at all, it was like meeting a friend for the first time. I can't do justice by her accept to say you better give her a raise before someone else finds her.
Reviewed May 17, 2018
My experience was exceptional when compared to an earlier one. The attendant was polite, kind, and understanding. He patiently guided me through the process. The program is transparent and thorough. I will be happy to the program to family and friends.
Reviewed May 17, 2018
Updated on 05/04/2019: I had way too much credit card debt grounding slowly. I saw the National Debt Relief commercial, which was extremely easy to understand on TV, and when I called and spoke with a couple of different people on the phone, they were extremely helpful. What really stood out to me about what they were offering was being able to get all of my debt taken care of in three years instead of having to pay it all off. It would save me an enormous amount of money, about 52% overall, so it is quite a huge saving. I have some debts that have been settled, but I still have some that are open that I'm waiting on acceptance from their part.
I've spoken to several different debt relief negotiators and they've always been super helpful and polite. Any questions that I have, they are more than willing to help and they answer them to the best of their ability. If they don't have the answer, they get me somebody who can. I've been completely comfortable working with National Debt Relief. Now that I've dealt with them, I can't expect to deal with anybody else and get the same sense of understanding and compassion. The cost is wonderful and it's extremely easy for me to manage on a bi-monthly basis, which is how I've done my pay. It takes so much weight off of my shoulders, which was a big thing because I was wondering how I was gonna be able to cover all of these and take care of what I've got to take care of in life too.
Original review: I have just completed signing up, and already feel better. Everyone was so patient and kind, even answering questions a second or third time. I was able to completely understand the whole process and not feel confused. I will have no problem passing along the name of this company to anyone who asks!!
Reviewed May 17, 2018
This company is great! We were in big trouble and gave us a way to look forward to a positive future! The customer service I received was terrific. All my questions were answered in a fast and thorough way each time.
Reviewed May 17, 2018
It's been less than 48 hours since I inquired into this program, and I'm already thoroughly impressed with the service I've received and the speedy manner in which a huge burden has been seemingly lifted off my shoulders. In the preliminary stages of my inquiry, I was fairly skeptical of the process, but was quickly met with the unfailing kindness, personability, and reassurance of a representative named Daniel **. Daniel stands by the belief that "knowledge is power". He made it his goal to provide me with such empowerment simply by explaining, thoroughly and concisely, to me how this program works and why it works. He really took away all the guesswork and uncertainty I initially felt. These seem to be human beings who truly care for other human beings, and much to my surprise, I strongly believe I am in good hands with them as my allies in all of this.
Reviewed May 17, 2018
Very friendly and knowledgeable. The process was very easy. They sound like they really want to help and don’t make you feel cheated. I would recommend it to anyone who is desperately trying to get out of debt. They are optimistic and make you feel better.
Reviewed May 17, 2018
Had a serious financially hardship and starting accumulating debt due to series of unfortunate events. Had been looking into this for awhile and finally decided to submit a request. I was pretty depressed with my options, but Glenn ** helped walk me through process and I feel more confident about everything now with a good plan to get my debt taken care of. Cut up my cards and excited to get the results.
Michael, thanks for leaving such great feedback! We'll be sure to recognize the agent who assisted you. We're excited you took the first step and we're also very eager to be working with you to help get you debt-free.
Reviewed May 17, 2018
I'm just starting off and it's already off to a good start. Friendly help from Karen when asking I asked what is NDR about and how can it help me. She did exactly, now I'm going to be on the way to debt free and begin living a normal life again. Also, the Welcome call is nice. It gave me a review of what Karen told and plus more. It's nice to see that you care and willing to help. Now I'm on my journey to a "New Beginning". Thank you!
Reviewed May 17, 2018
The representative that took care of my application was very knowledgeable and understood my financial situation. He made me feel like there was hope for me. I feel confident that I will get back on track thanks to your organization.
Reviewed May 16, 2018
The representative was very informative and patient with me! I don't understand financial matters very well and he helped me get a grasp on what National Debt Relief could do to lower my debt and get me on to financial freedom. I'm looking forward to working with them in the months ahead.
Hello Priscilla,
Thank you so much for such the nice review! We work really hard to offer the best possible experience for every client.
Reviewed May 16, 2018
I've had a wonderful experience with National Debt Relief. Salvatore ** has not only been professional and very knowledgeable, but also very patient with all my questions. He has shown tremendous respect and integrity during the entire process. I so much appreciate all his help.
Reviewed May 16, 2018
They were very professional explaining everything and made sure I understood each step. Fast response time and emailing copies of everything. They also sent hard copy thru the mail. If you are thinking about it make the call. You won't regret it.
Reviewed May 16, 2018
I don't seem to be notified when and if any creditors are totally taken care of and satisfied, I don't get anything in the mail like I had asked some time ago as I can't seem to get the info online. I have to assume that some of the accounts are now paid off. I would like to know which ones so I can keep track. Thank you.
Hello Marilyn,
Sounds like we didn’t provide you with the same customer service that many have come to expect of us. Your happiness is our number one priority. A member of our team will be reaching out shorty and you can also call us directly at 888-660-7427.
Reviewed May 16, 2018
This is a great way to build your credit back up while getting yourself debt free. They resolved 3 of my credit cards already. Takes patience and trust. I would recommend them of course. :) They are very friendly on the phone and answer all questions you may have! They are very great!
Reviewed May 16, 2018
Enquiries have been answered in time. Staff has been polite and informative. Only need to know what is happening a lot more regarding sent demands. Your help has been greatly appreciated but need to be informed of outcomes and further information.
Reviewed May 16, 2018
So far, I am very pleased with the service and information I've received. The representatives are friendly, kind and knowledgeable. Without this service, I would've continued to be stressed out trying to manage all this debt on my own. Additionally, it would've taken me forever to try to pay it all off. Thank you for your assistance and service.
Reviewed May 16, 2018
Great service. Very Patient and understanding. Experienced agents and quick results. Great attention to details and follow ups on all settlements. I am satisfied with the negotiations and the overview of all settlements before my approval. Thanks for the outstanding teamwork, an effort put forward on my behalf, in reaching my goal towards getting my debts settled. Am happy about the fast results and getting back some. Credit in the near future as I complete the program.
Reviewed May 16, 2018
Both GoGi and the customer service rep were very knowledgeable, pleasant and professional. They stopped frequently during our conversations to make sure I understood, gave me ample opportunity to ask questions, and answered each one in a way to make sure I thoroughly understood. They were happy to answer any questions I had. The did not try to push me into a decision or convince me to use a specific program. It has been very pleasant dealing with this company.
Reviewed May 16, 2018
They were very clear and answered all of my concerns. I am very new to this and am very pleased to have spoken with them and had received detailed answers and all questions answered. I just signed up today so I will keep you posted!
Reviewed May 16, 2018
My life was nothing but stress due to CC's. I was scared to death daily. I had nothing to lose so I emailed Nat'l Debt Relief. Randy ** called me ASAP. He was super polite, knowledgeable, most of all He REALLY CARED. I can say that RANDY gave me my LIFE back. Thanks Randy.
Reviewed May 16, 2018
Received call from NDR customer service today to report settlement on an account after only two (2) months as a client!! Awesome!! Thank you!! Staying informed of the activity on my account is very important to me. NDR provides excellent customer service.
Reviewed May 16, 2018
The team at NDR assisted me in establishing a program of debt relief to be completed over a period of time. During that process everyone at NDR was very knowledgeable, understanding, nonjudgmental and above all very helpful. My financial hardship situation was analyzed. Options were put forward as to how I could put this debt behind me. NDR was always upfront with me. There was no attempt to hide or disguise any aspect of the program. The program was explained to me in detail by multiple individuals. Cancellation procedures were explained. I was made aware of the industry oversight agency should I have any difficulties or concerns with NDR business policies affecting me. I am very pleased with the services of NDR.
Reviewed May 16, 2018
Noemi was very helpful in getting me the information I needed to decide if I would be able to join National Debt Relief. She was very patient with waiting for me to get the information and always had a great attitude.
Reviewed May 16, 2018
The professionals at National Debt Relief were very understanding and easy to work with. I called them and within a few minutes of collecting my information they came with a plan that was affordable. I would like to thank them for doing such a good job.
Reviewed May 16, 2018
The team that was helping me through the process was very helpful and informative. They really seem to know what they are talking about. With their help I know I will get out of debt in less time and save money.
Reviewed May 16, 2018
Very helpful and caring, made sure all of my questions were answered and clearly understood. All of the information was given to me and read through made sure I was comfortable with the payment plan. I seriously love that they are care and want to help.
Reviewed May 16, 2018
Great job. Very happy with the service that I am getting and how they contact me and keep me updates on my account and let me know how much that NDR worked for me to get my debt down so that's I will soon be debt free.
Reviewed May 16, 2018
Joining National Debt Relief has been the best decision I ever made. Everyone is friendly when they call and I love how they keep updated on every account. Great Job! I have mean able to see what accounts have been added and which ones have been settled easily.
Reviewed May 16, 2018
The service was superb! Customer service and the debt relief advocate were very pleasant and respectful. I also appreciated their patience and willingness to answer questions I had. Because of my experience I also referred my mother, Valerie ** to you as well as my brother, Jerry **. Thank you!
Reviewed May 16, 2018
Wonderful customer service throughout the entire application process - everyone was extremely helpful throughout each step. I had a ton of questions and they answered all of them thoroughly. I look forward to eliminating my debt in a much shorter amount of time.
Reviewed May 16, 2018
My experience with National Debt Relief has taken me from sleepless nights of worrying about my unpaid bills to peaceful nights of sleep. They have helped me with several accounts and they are still doing what they said they would do. I recommend National Debt Relief to anyone that have gotten over their heads in debts due to one reason or another. I am trying to talk to a family member about them.
Reviewed May 16, 2018
Always had a knowledgeable answer to all my questions and were always ready and willing to help. Usually call back or answer quickly and professionally. Really appreciate everything they have and are doing for me. Saved me a lot of money.
Reviewed May 16, 2018
I had a very helpful and knowledgeable team member helping me today. She answered my questions and gave me the help I needed in several areas including setting up my account. She is also mailing my agreement to me, as my computer will not print it. Thank you.
Reviewed May 16, 2018
I was very pleased with your staff, they were so helpful and understanding. I'm hoping I will get out of this hole I'm in soon. Just about to lose all hope. Al ** was so helpful and understanding with me and caring.
Reviewed May 16, 2018
I don't why I didn't call sooner. The call only took about an hour of my time. About 30 to set up my monthly payments and agreements and 30 for welcome call and making sure I completely understand everything. They give you all the info you need, and they work with you and your lifestyle. No need to feel pressured. More of a weight lifted off my shoulders.
Reviewed May 16, 2018
Jose ** & Ms. ** are the two representatives that helped me today and I couldn't be happier with the tone of voice each one displayed to me and the professionalism both presented. I feel like I have made the responsible move to chose your company because of the warm fuzzies both Jose and Ms. ** made me feel!!! I think I can do this because of all the people in your company who will be on my side to get me back on track financially. Thank you!!!
Reviewed May 16, 2018
I just started the program last week, but it has been amazing customer service so far!! The CSRs are very helpful and informative. They really care about their customers. They make sure all of my questions are answered on every phone call.
Reviewed May 16, 2018
I was super nervous starting all these, but because of good customer service I am now confident in my decision to move forward. Both people I have worked with have been super knowledgeable and helpful to deal with. The whole process moved very quickly. Hopeful for my outcome for my program!
Jourdan, thank you for taking the time to tell us about your experience! It sounds like our team really helped set your mind at ease regarding the process. We wish you the best of luck with the rest of the program and we hope to hear from you again with more great news!
Reviewed May 16, 2018
Both reps that I spoke to clearly went through the process and gave me all the information I need. Anthony was especially helpful and easy to talk to in going through this process. One on the best customer support experiences ever. Thank you!
Nicolas, this is great to hear; thank you for letting us know. We're glad we could make your experience such a positive one! As you progress, please don't hesitate to let us know if there's anything we can do to help streamline the process for you.
Reviewed May 16, 2018
National Debt Relief really helped to find me the best option to reduce my credit card debt. I felt well informed about the process and everyone I spoke with was very professional and willing to help me. I didn't feel that they were trying to get my money, but actually help me to save money.
Jordan, thank you for taking the time to leave us feedback. Our team will continue to dedicate our efforts to getting you out of debt as soon as possible, for as little as possible. If there's any member of the team you'd like to recognize specifically, please let us know and we'll be sure to pass the information along.
Reviewed May 16, 2018
Both the agent that worked with me through my qualifying process, as well as the "Welcome" agent were very friendly yet professional. They both seemed to be well educated in their industry and definitely made me feel comfortable with my decision.
Reviewed May 16, 2018
Glenn ** helped me a lot. I am very thankful for this program. Glenn is so professional, very well explained of everything that I don’t understand. I am very much relief now, very proud of this program. I am very hesitant before, but when Glenn talked to me and tells all about this program, thru his explanation, I am 100%. This is really good for everyone that’s been experiencing hardship like me.
Reviewed May 16, 2018
Good job. Will recommend. WE WERE VERY SATISFIED WITH THE SERVICE WE RECEIVED. ALL WERE VERY COURTEOUS AND POLITE. Hope this will be the last time we need these services. Will try to save more money as we go along. Good advice to all.
Reviewed May 16, 2018
Every contact with your staff has been informative and thorough, always feeling that my financial challenge was as important as anything they had to accomplish that day. Always called or called back when scheduled, always courteous and never rushed to get off the phone. As professional as any experience I’ve had, thank you!
Reviewed May 16, 2018
I have never had a bad experience with customer service or with the site. I have been with NDR for just about 1 year and they have worked miracles with my debt. Now I have learned an expensive lesson about credit card usage.
Reviewed May 16, 2018
I feel so much better knowing that I have this help. I was drowning in debt and I am so thankful for the help. It is nice to know that I only have to worry about the one payment to NDR and not 6 different other credit card companies!
Reviewed May 16, 2018
Very professional assistance on initial setup calls and the welcome call. Lana and Victoria very helpful in getting the process started, explaining the terms and taking the legal signatures. Appreciate it and looking forward to seeing a relief to the debts due to my difficult circumstances.
Reviewed May 16, 2018
Everyone was extremely nice and helpful. Very informative. Answered any questions I had. Every point was gone over very carefully and explained. Even though I was very nervous the individuals that I talked with were very reassuring. I felt I had no other choice than to do this.
Reviewed May 16, 2018
I am very pleased with my experience with National Debt Relief. Representative Myles ** was very helpful, and informative. I clearly understood the program. I felt such a sense of relief. He was very detailed as to what I could expect.
Reviewed May 16, 2018
I was very satisfied on how they explain the whole process and guide me in, and how they were honest enough to tell me on the future consequences which I fully appreciate. I have been stressing a lot. Now I can relax a little bit more thanks to you guys.
Reviewed May 16, 2018
They were extremely helpful the whole step of the way with great advice and great customer service. I would recommend to anyone who is trying to finally be debt free. The debt relief advisors had lots of knowledge and were kind and understanding.
Reviewed May 16, 2018
Mr. ** was fantastic and very professional. The other guy was very good as well. I already recommended it to my brother. The patience and courtesy that Mr. ** showed to me and my wife is very commendable. I hope that we will have the same treatment throughout our process.
Reviewed May 16, 2018
Everything was explained clearly. Any questions I had were answered. I just started so I'm unsure of how it will turn out but I'm hoping for the best and hoping for a fresh start with good credit and less worries.
Reviewed May 16, 2018
Nathan ** was wonderful to work with! He made the process easy and also really worked hard to relieve my anxiety. I would definitely recommend this to a friend. It was fast and easy. Everything was thorough and easy to understand.
Reviewed May 16, 2018
Each representative was very courteous and responsive. Patrick ** and Gene ** were concise and clear about the program. The followup welcome call from Paul ** was also helpful. I look forward to resolving my debt crisis as it has also impacted my health and disability negatively. Thank you.
Reviewed May 16, 2018
So far my experience with everyone I have spoke with has been exceptionally kind, professional, and helpful. I have had lots of information thrown at me, but with an explanation of each piece. I look forward to working with National Debt Relief.
Reviewed May 16, 2018
They are so caring! They answer all your questions. National Debt Relief is saving me and I'm so grateful to Mr. K. **. He's the best! They handle everything for you and knowing I will be out of debt in 2 years or less reduces a big load of stress for me and my family. I will be able to move on with life!
Reviewed May 16, 2018
The personnel treat me with respect, they were very clear explaining the process and details, they took my case quickly, and made me feel appreciated and at peace. They are very well organized, their account portal is easy to access and understand, and I can see how the process is developing.
Reviewed May 16, 2018
Very quick and easy process. Process was simple and the representative made sure things were very clear and answered all questions. She was very polite, professional, and understanding of my time. Additionally, the signing process was swift and effortless. The emails with the welcome package came right away and was easy to comprehend. Overall, I really appreciate how simple National Debt makes it to enroll and comprehend. I would recommend this program to anyone trying to get out of debt. I am excited to see how much National Debt saves me in the long run.
Reviewed May 16, 2018
National Debt is paying off my debt fast, my credit score is rising!! I’m so thankful for them. They notify me when someone wants to settle, and it is handled promptly. Everyone I have spoke with has been so nice.
Reviewed May 16, 2018
They took a scary, embarrassing situation and turned it into a positive, hopeful situation. I'm in the very beginning stages but feel very confident that this will be a great partnership! I already feel relieved that I'm in good hands.
Reviewed May 16, 2018
First contact with Logan ** was excellent. Welcome call customer service person was speaking way too fast for me to understand much of the information. I had to ask her several times to slow down so I could understand the important information she was sharing with me.
Hello Mansi,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427
Reviewed May 16, 2018
The experience was extraordinary and easy to handle. Good persons. The representatives were very knowledgeable and professional. The process was smooth and educational. Thank you and keep up the good work. Thank you, thank you, thank you.
Reviewed May 16, 2018
Everyone is very helpful and knowledgeable about the program and process. They made me feel comfortable about my decision to do the program. Both are explained the whole process and program and what I needed to do so it works.
Reviewed May 16, 2018
I contacted NDR when I realized I just couldn’t continue on the merry go round I was on. I spoke with Dorian **, who was extremely patient with me. He answered all my questions, and I had many, and made sure I completely understood the program. I am cautiously optimistic. Truly looking forward to the day I can say I’m debt free after so many years.
Reviewed May 16, 2018
A friendly and helpful staff, there to help to relieve outstanding debt. Although I am just starting the program and have not seen the end result as of yet, it looks to be very helpful for someone in my situation.
Reviewed May 16, 2018
I would definitely recommend using them. Everyone is very helpful and really breaks down every aspect of the program. I always feel confident that they're working for me and towards my financial goals. Thank you for doing such a great job.
Reviewed May 16, 2018
I felt a little pressured to commit to enrolling without knowing if my student loan could be apart of the process on Saturday when I spoke to Jaymes, besides that I feel like they did a good job explaining everything to me when signing. I was and still am a little confused but I’m happy I took the steps to get help.
Reviewed May 16, 2018
My experience with National Debt Relief has been great. I didn't think that there was anyway I could have gotten out of all the debt that I was in. I am so thankful and grateful for the service. Customer service has been awesome. They understood my situation and worked with me on getting all my debt resolved. I highly recommend National Debt Relief to anyone that has a lot of debt and don't see anyway out. Thank you National Debt Relief for your excellent Service!
Reviewed May 16, 2018
I cannot say enough about NDR. They have helped me so much when I was in a really tough spot after an icky situation. I am so grateful I found them and only wish I had done this sooner. I have resolved already 4 debts in only a few months, and only two more to go until I am settled.
Reviewed May 16, 2018
I had a great experience with most creditors and was able to solve those within a reasonable time. However there is one creditor who sued me and they are still working on the issue with that creditor. If that doesn’t work out I will be so unpleased that I will write negative reviews anywhere I can.
Reviewed May 16, 2018
National Debt Relief delivered superior personal customer service and a quality product. The process is totally painless and so easy, too. They provide far more than debt relief, they provide stress relief!!! I highly recommend them and, in fact, have already done so.
Reviewed May 16, 2018
I'm swamped in debt and overwhelmed on what to do about. NDR has helped alleviate some of that anxiety. They have been super helpful and have worked with me to start to get my finances back in a workable situation. For that I'm very grateful.
Reviewed May 16, 2018
I feel at ease and am excited to become more financially free. The team has answered EVERY QUESTION with no hesitation. I was hesitant but I believe they can handle my solutions. Audia was great and responded quickly to my emails and the welcome call was great as well.
Reviewed May 16, 2018
Thanks to NDR, I have less stress and weight on my shoulders. Their customer service delivery is outstanding, not to mention they make you feel safe and conscience of the decisions you take. They're very detailed and careful when explaining, I would definitely recommend this service to anyone who wants to not only help eliminate debt, but also have a fresh new start.
Reviewed May 16, 2018
True to your word in helping me get out of debt. I like the communication via email to keep me up to date on the process. I like begin able to check my account at any time. I would recommend to any. Thanks.
Reviewed May 16, 2018
They are fine when everything is going well, until you get sued, then they make it obvious they don't want your account. You're just a number to them and the customer service reps are rude and won't listen to you, and barely have any knowledge to help you.
Reviewed May 16, 2018
I had a very positive experience, they were very helpful, answered all my questions and concerns. I was a little skeptical at first and they made me feel at ease with the knowledge of the program. I also felt comfortable talking with the same person, being assigned one person in the beginning it felt more personal.
Reviewed May 16, 2018
I am very satisfied with Nat'l Debt. They are doing me a great job. Have got several debt settled for me, and continue with great monthly service. I would definitely recommend them to anyone in debt, they will help you out and not cost you an arm and a leg to do it.
Reviewed May 16, 2018
The customer service was great and they answered all my questions. They didn't rush through anything and explained what I needed to know and understand about the program. I understand this is going to take but I'm positive of the outcome.
Reviewed May 16, 2018
Christian was very helpful and compassionate towards my financial struggles with never making me feel bad about myself. The service and approval was quick and easy. The whole experience so far has been very positive and I look forward to paying my debt off.
Reviewed May 16, 2018
I just wanted to take the time to recommend National Debt Relief as I’ve had a great experience with them thus far. I’ve only just begun the program but I’ve got a good feeling about their service and how they’re going to help me going forward.
Reviewed May 16, 2018
Everyone was very helpful and informative. Understanding and nonjudgemental. They answered all my questions and concerns. Made sure I was comfortable and ensured support with phone numbers and email addresses. Always answered my calls or promptly returned them. Just starting this program.
Reviewed May 16, 2018
This process was so easy and they were so helpful!!! They answered all of my questions and concerns. They made sure I understood everything and all the steps. They let me know how long it would take and the explained to me that it takes time for this to be resolved.
Reviewed May 16, 2018
Things are moving along; not at the pace that I would prefer but on track as promised, overall. It feels like the fees being assessed on accounts are being settled are quite large. I have no problem paying for representation but they are quite extravagant and feel that the fees should be spread a little thinner so that the debts can be settled more efficiently. Also, it seems like they are negotiating medical bills harder than they are credit card debt. Had I known the movement on my credit card debt would have been this slow I would not have included the medical bills, as we've received good settlement offers directly from creditors. The credit cards should be the main focus and that with all the fees we pay, they should listen to us when we ask for that consideration.
Hello Showchi,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed May 16, 2018
One of three resolved today and I couldn't be happier! It was a grand surprise to receive a phone call with the resolution offer. Great company with efficient and wonderful people to work with. They're doing a super job and I recommend them above all others I contacted!
Reviewed May 16, 2018
Everyone that I have talked to has been extremely friendly and helpful!!! I am happy that I am starting this experience. I couldn't have asked for nicer people to talk to. My situation was bringing in a lot of stress and now I feel so much better!
Reviewed May 16, 2018
Your agent Jonathan ** was very polite and informative and walked me through the process and answered all my questions. Made sure I understood the process I was undertaking. He made sure I knew I might be getting phone calls from creditors and how I should refer them to NDR.
Reviewed May 16, 2018
When life got out of hand, we knew we had to find a solution. This was it. Though it can hurt your pride and your credit at the beginning, it should be the most amazing thing we've done in 10 years. Thank you so much for helping us get ourselves out of massive trouble.
Reviewed May 15, 2018
They are the best and pretty professional. They help me a lot with my debt and now I'm feeling relief about my credit card debt. I think if someone has any problem with your credit card you should call them. AGAIN THANK YOU SO MUCH FOR YOUR HELP. GOOD JOB.
Reviewed May 15, 2018
Everyone was very helpful and knowledgeable. They took the time to explain everything in detail, to make sure that I understood everything. They went through all my options, and told me what was expected of me, and what the process entailed.
Reviewed May 15, 2018
Everyone I talked to was very helpful. They seemed to actually care about my situation and they wanted to help me resolve my debt in the most effective way possible. They have given me hope for a debt free future!
Reviewed May 15, 2018
I, like many Americans got a little too far over my head. After looking online, I found that National Debt had the number 1 score for debt relief programs. I decided to call. Within 5 minutes I received a phone call from a gentleman who was beyond kind, understanding and patient with me. He answered any questions I had and was very informative when explaining the process. It was a very scary thing... to know you are going to stop making payments to creditors and put your faith in National Debt Relief, but after seeing what they could save me in a short 3 years... knowing I would be debt free... it was a scary but very joyous moment. Today was my official start date. I know it will be a difficult first few months just to get everything up and running, but it had to start somewhere, and that somewhere is with N.D.R!
Reviewed May 15, 2018
James ** was my initial contact with NDR. He was outstanding and very clear on the situation of my needs to get out of debt. Answered very clear and direct. Jamie ** was my welcome call associate. Very polite and helpful. Thank you.
Reviewed May 15, 2018
Vanessa and Andrew were great through the entire process they gave me all the information I needed and were very patient with me. I’ve recommended National Debt Relief to a few of my friends already. Vanessa was able to move things around to make sure I was happy with everything, she did a wonderful job explaining the entire process.
Reviewed May 15, 2018
Very professional and a great relief to know they are there when you need the help. Very friendly staff. Would recommend this company. They help put your mind at ease to know there are other options out there besides bankruptcy. Very fast and efficient for service.
Reviewed May 15, 2018
Arianna was very thorough and pleasant. I did feel great relief after everything was finalized. Thank you!! I think it's wonderful that when you feel overwhelmed with debt that you have somewhere to turn for help. It's nice that you have such nice people on your staff.
Reviewed May 15, 2018
The application process was very simple and fast. The representative that assisted me was nice and professional. The representative was also able to answer all the question that I presented. I also felt that the company is very transparent. I felt that everything was explained thoroughly.
Reviewed May 15, 2018
I had a wonderful experience this afternoon for my welcome call. The lady I spoke to very helpful and took the time to explain everything to me. I look forward to completing this program and becoming debt free. I should be done with the program in 3 years and then I can begin to save money for my retirement.
Reviewed May 15, 2018
I received great service through this process from David ** and the kind madam that did my welcome call. It’s been a pleasant process with subpar service from these specialists. I am looking forward to getting rid of my debt thanks to NDR!
Reviewed May 15, 2018
So far we have a very good experience. Erik has been great and he has answered all of our questions. We hope that this will solve our credit card debt situation and improve our credit score. Also we forgot her name, but the lady that took our welcome call was great too!
Reviewed May 15, 2018
Both of the representatives were polite, considerate, understanding and helpful to me getting started with the program. I hope my experience will continue as such, as I work thru my dilemma, getting back on my feet in a better financial position.
Reviewed May 15, 2018
So far really good. This system seems to really work. They get the debt collectors to come to the table and actually work with them to get your debt resolved. At first we were skeptical but now we would not go any other way.
Reviewed May 15, 2018
He was very kind and explained everything very well. He made it easy to understand. The only question we have is the log in. When we clicked on the get started it put us back on the apply for National Debt Relief.
Reviewed May 15, 2018
Before choosing your company to resolve my debts I did a lot of investigating and yours always came out on top. When speaking to your representatives I had the clear impression that I made the right decision. I was treated with the utmost respect and professionalism. Thank you for your support and Help.
Reviewed May 15, 2018
I really appreciated the two men that helped me with my National Debt Relief application. They were very helpful and accommodating. Especially Daniel. He is the man! I would recommend this to a buddy for sure if they need help with their debt.
Reviewed May 15, 2018
Information is very clear and accurate. Terms and instruction is easy to understand. Information is explained if client don't understand or if client ask questions. Everything discuss is mail or emailed. Counselor responds back on time. Staff is very patient and care for their clients.
Reviewed May 15, 2018
I made monthly payments for 3 years to National Debt Relief, they took care of the rest! Today, almost 4 years later, my last debt was negotiated. Looks like I will even get a refund. I am so grateful to be out of debt. National Debt Relief is not a scam. It really works!
Reviewed May 15, 2018
Customer service was great! I felt a little sketchy with the representatives' scripts. It sounded automated and robotic. They also spoke too fast to where sometimes I had to ask twice about what they said. But that didn't affect my decision to be a part of the program. I'm hoping to be debt free ASAP! Thank you!
Reviewed May 15, 2018
My experience with National Debt Relief was great. Mark was nice and polite. The welcome package was easy and the person that went through it with me was very nice and polite and knowledgeable of the material. Thank you so much.
Reviewed May 15, 2018
I had no issues with Andre from National Debt Relief. I would recommend them to anyone. Andre was fantastic and I would not hesitate to contact him again. Andre was very professional and easy to talk to; he was courteous.
Reviewed May 15, 2018
NDR has been excellent in handling my financial situation with the utmost professionalism. So far, they have expeditiously resolved my situation with each of my creditors which has reduced my debt substantially. Also, it has lessened my stress as well as allowed me to manage my other financial matters in a timely manner in working on becoming debt free sooner. Thank you NDR :)!!!!
Reviewed May 15, 2018
Kind service in light of a bad situation is appreciated - quick to explain all and understand. Hard step to take and NDR helped ease the mind some. Swift to email and communicate so far. Hope for a great outcome fast resolve with assistance.
Reviewed May 15, 2018
Alex ** and Paul have been very professional and helpful in explaining what I need to know and how I need to complete my process that will enable me to become debt free in a few years. God bless them and your company. Thank you for helping people especially senior citizens like me.
Reviewed May 15, 2018
Your company has great customer service. Your representatives were very professional and down to earth friendly. I believe your representatives when they say "We have only your best interest in mind". Thank you so much for the friendly attitudes because speaking to your representatives made my day!
Reviewed May 15, 2018
The whole process was very quick and easy. Everyone was really great at helping make this process smooth and effortless. I am glad to be able to get rid of this money burden in a timely matter and this company is making that possible for my family.
Reviewed May 15, 2018
As of now the the staff has been pleasant and helpful. The process has been easy so far. This was a hard decision to make, but in the long run I will be saving a lot of money through this program. Thank you National Debt Relief!
Reviewed May 15, 2018
Very helpful. Helped me very much. Just wanted to thank him for helping me so much. He got all my questions answered. Thank you so much to Raymond. He help me complete everything. He helped me fix everything quickly. He was very nice and helpful.
Reviewed May 15, 2018
I was happy with my first resolved debt. I saved almost half the money on my first resolved debt. My first resolved debt happened in about 3 months. Thank you for resolving my debt. I am looking forward to working with National Debt Relief.
Reviewed May 15, 2018
My experience with you is fairly new. However, thus far I'm very satisfied and pleased with the service. The people I've spoken to are with knowledge and pleasant. I am hopeful all will be well in time. I don't foresee or hope this on anyone but, if I'm asked I will absolutely recommend you to them.
Reviewed May 15, 2018
Sometimes keep you on hold for too long. And then transferred to many places. Reps sometimes do not know why calling. Can be very frustrating. Also, do not realize that money is being put into the account. So please make sure that when you call in that they please know why you are calling. Also would be nice if get collection notice they try to negotiate with them as soon as they can.
Reviewed May 15, 2018
I am really honest when I say that I would like to recommend this company. Great customer service, they always answer the phone and a respond to all my questions, totally 5 star service. If you need to relief your debt do not hesitate to contact them. They will help you, thank you guys!
Reviewed May 15, 2018
Everyone I dealt with was very friendly and helpful. They took time to ensure I understood everything. They were also very patient when I had health trouble and didn’t reply immediately. Thank you. I would recommend to anyone who needs help.
Reviewed May 15, 2018
I was sinking in debt and struggling just to keep up with the minimum payments due after getting laid off and taking a huge cut in pay at my new job. National Debt Relief has saved me from paying debt for the next 20 years to having it all paid off in 3.
Reviewed May 15, 2018
Marcus and Nicole were the consummate professionals: courteous, knowledgeable, and patient. I could not have been more pleased with both. They deserve a raise!!! They were both very thorough in explaining the terms and conditions of the agreement--the pros as well as the cons. They advised what to expect and what to look for in response to this action. They provided smart and sensible solutions to issues that may arise during the processing of my application and the appropriate way to respond to various scenarios.
Reviewed May 15, 2018
Very professional, they take care of you, and let you know what you need to know, they are very respectful and do not judge you. They reassure you they are on your side and will help all the way until debt free.
Reviewed May 15, 2018
Thank you for helping me be free of debt! I had a hard time trying to catch up in decreasing my amounts owed. I felt like I was getting nowhere. Now I have some relief in knowing I can make my monthly payments and be ok in 3 years. Thank you once again.
Reviewed May 15, 2018
Both employees were very professional and were able to explain what was to be done by me and National Debt Relief as my representative in clearing up my outstanding unsecured debt, The process was long with Bryton but he stayed with me until we were successful in completing the information needed. The lady that called today 05/15/2018 was wonderful and thorough reviewing my contract information and other contact (security) forms, etc.
Reviewed May 15, 2018
My experience was great. Would appreciate the people I was talking to, to talk slower. They were reading off of a script and they talked way too fast. I had to interrupt them a few times because I didn't understand what they were saying. Please tell them to slow down.
Reviewed May 15, 2018
Sharde was extremely helpful and was wonderful to work with. I was really hesitate to start with but she made me feel at ease. Thanks to Sharde and everyone there, I am looking forward to finally seeing the end of the financial tunnel!!
Reviewed May 15, 2018
From the moment I called, I have been impressed with the professional way that I have been treated. The first contact representative and the customer service rep were all knowledgeable and courtesy. They told me about the program and what to expect from them and the process. They informed me about how they could help me obtain financial relief. And I was impressed with their plan.
Reviewed May 15, 2018
Very happy with experience. They was very clear on instruction. Really easy to understand. I will recommend anyone for this program. Didn't have to make more debt to get out of debt. Wasn't a whole lot of paperwork that I had to read. They took me through it step by step.
Reviewed May 15, 2018
I was extremely pleased with my experience in dealing with National Debt Relief. Gary **, I feel, went well beyond what he was required to say, and do for me. I felt uncomfortable at first, explaining my situation and giving him my personal information, but with his calm assurance, and precise information, he made me happy about my decision to go with them, and that National Debt Relief had my best interest at heart. To know that I'm on the right path to being debt free, because of their help, I feel exactly what their name states, "relief." Thank you National Debt Relief!
Reviewed May 15, 2018
Great company. Would recommend to anyone. Very accurate and accredited company. Glad to have them on my team a trustworthy company on time, get right back to you, answer any questions you have, quick response. Please call then you won't be disappointed. One of the best companies around. Give them a call today to get signed up.
Reviewed May 15, 2018
The two Agents, or Customer Service Representatives, that I dealt with in getting through the informational and final processes to hire NDR were both effective, friendly, and clear in getting the necessary information across to me. I am very satisfied with their work.
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