Buyer's Choice Award Winner

National Debt Relief Reviews

4,882,006reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 178 Reviews 35035 - 35235
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Great service. Very Patient and understanding. Experienced agents and quick results. Great attention to details and follow ups on all settlements. I am satisfied with the negotiations and the overview of all settlements before my approval. Thanks for the outstanding teamwork, an effort put forward on my behalf, in reaching my goal towards getting my debts settled. Am happy about the fast results and getting back some. Credit in the near future as I complete the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 16, 2018

    Both GoGi and the customer service rep were very knowledgeable, pleasant and professional. They stopped frequently during our conversations to make sure I understood, gave me ample opportunity to ask questions, and answered each one in a way to make sure I thoroughly understood. They were happy to answer any questions I had. The did not try to push me into a decision or convince me to use a specific program. It has been very pleasant dealing with this company.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 16, 2018

    They were very clear and answered all of my concerns. I am very new to this and am very pleased to have spoken with them and had received detailed answers and all questions answered. I just signed up today so I will keep you posted!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    My life was nothing but stress due to CC's. I was scared to death daily. I had nothing to lose so I emailed Nat'l Debt Relief. Randy ** called me ASAP. He was super polite, knowledgeable, most of all He REALLY CARED. I can say that RANDY gave me my LIFE back. Thanks Randy.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 16, 2018

    Received call from NDR customer service today to report settlement on an account after only two (2) months as a client!! Awesome!! Thank you!! Staying informed of the activity on my account is very important to me. NDR provides excellent customer service.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2018

    The team at NDR assisted me in establishing a program of debt relief to be completed over a period of time. During that process everyone at NDR was very knowledgeable, understanding, nonjudgmental and above all very helpful. My financial hardship situation was analyzed. Options were put forward as to how I could put this debt behind me. NDR was always upfront with me. There was no attempt to hide or disguise any aspect of the program. The program was explained to me in detail by multiple individuals. Cancellation procedures were explained. I was made aware of the industry oversight agency should I have any difficulties or concerns with NDR business policies affecting me. I am very pleased with the services of NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Noemi was very helpful in getting me the information I needed to decide if I would be able to join National Debt Relief. She was very patient with waiting for me to get the information and always had a great attitude.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 16, 2018

    The professionals at National Debt Relief were very understanding and easy to work with. I called them and within a few minutes of collecting my information they came with a plan that was affordable. I would like to thank them for doing such a good job.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    The team that was helping me through the process was very helpful and informative. They really seem to know what they are talking about. With their help I know I will get out of debt in less time and save money.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Very helpful and caring, made sure all of my questions were answered and clearly understood. All of the information was given to me and read through made sure I was comfortable with the payment plan. I seriously love that they are care and want to help.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 16, 2018

    Great job. Very happy with the service that I am getting and how they contact me and keep me updates on my account and let me know how much that NDR worked for me to get my debt down so that's I will soon be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    Joining National Debt Relief has been the best decision I ever made. Everyone is friendly when they call and I love how they keep updated on every account. Great Job! I have mean able to see what accounts have been added and which ones have been settled easily.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 16, 2018

    The service was superb! Customer service and the debt relief advocate were very pleasant and respectful. I also appreciated their patience and willingness to answer questions I had. Because of my experience I also referred my mother, Valerie ** to you as well as my brother, Jerry **. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    Wonderful customer service throughout the entire application process - everyone was extremely helpful throughout each step. I had a ton of questions and they answered all of them thoroughly. I look forward to eliminating my debt in a much shorter amount of time.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    My experience with National Debt Relief has taken me from sleepless nights of worrying about my unpaid bills to peaceful nights of sleep. They have helped me with several accounts and they are still doing what they said they would do. I recommend National Debt Relief to anyone that have gotten over their heads in debts due to one reason or another. I am trying to talk to a family member about them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    Always had a knowledgeable answer to all my questions and were always ready and willing to help. Usually call back or answer quickly and professionally. Really appreciate everything they have and are doing for me. Saved me a lot of money.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    I had a very helpful and knowledgeable team member helping me today. She answered my questions and gave me the help I needed in several areas including setting up my account. She is also mailing my agreement to me, as my computer will not print it. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    I was very pleased with your staff, they were so helpful and understanding. I'm hoping I will get out of this hole I'm in soon. Just about to lose all hope. Al ** was so helpful and understanding with me and caring.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    I don't why I didn't call sooner. The call only took about an hour of my time. About 30 to set up my monthly payments and agreements and 30 for welcome call and making sure I completely understand everything. They give you all the info you need, and they work with you and your lifestyle. No need to feel pressured. More of a weight lifted off my shoulders.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Jose ** & Ms. ** are the two representatives that helped me today and I couldn't be happier with the tone of voice each one displayed to me and the professionalism both presented. I feel like I have made the responsible move to chose your company because of the warm fuzzies both Jose and Ms. ** made me feel!!! I think I can do this because of all the people in your company who will be on my side to get me back on track financially. Thank you!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 16, 2018

    I just started the program last week, but it has been amazing customer service so far!! The CSRs are very helpful and informative. They really care about their customers. They make sure all of my questions are answered on every phone call.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 16, 2018

    I was super nervous starting all these, but because of good customer service I am now confident in my decision to move forward. Both people I have worked with have been super knowledgeable and helpful to deal with. The whole process moved very quickly. Hopeful for my outcome for my program!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Jourdan, thank you for taking the time to tell us about your experience! It sounds like our team really helped set your mind at ease regarding the process. We wish you the best of luck with the rest of the program and we hope to hear from you again with more great news!

    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    Both reps that I spoke to clearly went through the process and gave me all the information I need. Anthony was especially helpful and easy to talk to in going through this process. One on the best customer support experiences ever. Thank you!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Nicolas, this is great to hear; thank you for letting us know. We're glad we could make your experience such a positive one! As you progress, please don't hesitate to let us know if there's anything we can do to help streamline the process for you.

    Verified purchase
    Process

    Reviewed May 16, 2018

    National Debt Relief really helped to find me the best option to reduce my credit card debt. I felt well informed about the process and everyone I spoke with was very professional and willing to help me. I didn't feel that they were trying to get my money, but actually help me to save money.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Jordan, thank you for taking the time to leave us feedback. Our team will continue to dedicate our efforts to getting you out of debt as soon as possible, for as little as possible. If there's any member of the team you'd like to recognize specifically, please let us know and we'll be sure to pass the information along.

    Verified purchase
    Staff

    Reviewed May 16, 2018

    Both the agent that worked with me through my qualifying process, as well as the "Welcome" agent were very friendly yet professional. They both seemed to be well educated in their industry and definitely made me feel comfortable with my decision.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2018

    Glenn ** helped me a lot. I am very thankful for this program. Glenn is so professional, very well explained of everything that I don’t understand. I am very much relief now, very proud of this program. I am very hesitant before, but when Glenn talked to me and tells all about this program, thru his explanation, I am 100%. This is really good for everyone that’s been experiencing hardship like me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Good job. Will recommend. WE WERE VERY SATISFIED WITH THE SERVICE WE RECEIVED. ALL WERE VERY COURTEOUS AND POLITE. Hope this will be the last time we need these services. Will try to save more money as we go along. Good advice to all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    Every contact with your staff has been informative and thorough, always feeling that my financial challenge was as important as anything they had to accomplish that day. Always called or called back when scheduled, always courteous and never rushed to get off the phone. As professional as any experience I’ve had, thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 16, 2018

    I have never had a bad experience with customer service or with the site. I have been with NDR for just about 1 year and they have worked miracles with my debt. Now I have learned an expensive lesson about credit card usage.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    I feel so much better knowing that I have this help. I was drowning in debt and I am so thankful for the help. It is nice to know that I only have to worry about the one payment to NDR and not 6 different other credit card companies!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 16, 2018

    Very professional assistance on initial setup calls and the welcome call. Lana and Victoria very helpful in getting the process started, explaining the terms and taking the legal signatures. Appreciate it and looking forward to seeing a relief to the debts due to my difficult circumstances.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 16, 2018

    Everyone was extremely nice and helpful. Very informative. Answered any questions I had. Every point was gone over very carefully and explained. Even though I was very nervous the individuals that I talked with were very reassuring. I felt I had no other choice than to do this.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    I am very pleased with my experience with National Debt Relief. Representative Myles ** was very helpful, and informative. I clearly understood the program. I felt such a sense of relief. He was very detailed as to what I could expect.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed May 16, 2018

    I was very satisfied on how they explain the whole process and guide me in, and how they were honest enough to tell me on the future consequences which I fully appreciate. I have been stressing a lot. Now I can relax a little bit more thanks to you guys.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    They were extremely helpful the whole step of the way with great advice and great customer service. I would recommend to anyone who is trying to finally be debt free. The debt relief advisors had lots of knowledge and were kind and understanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Mr. ** was fantastic and very professional. The other guy was very good as well. I already recommended it to my brother. The patience and courtesy that Mr. ** showed to me and my wife is very commendable. I hope that we will have the same treatment throughout our process.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 16, 2018

    Everything was explained clearly. Any questions I had were answered. I just started so I'm unsure of how it will turn out but I'm hoping for the best and hoping for a fresh start with good credit and less worries.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    Nathan ** was wonderful to work with! He made the process easy and also really worked hard to relieve my anxiety. I would definitely recommend this to a friend. It was fast and easy. Everything was thorough and easy to understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 16, 2018

    Each representative was very courteous and responsive. Patrick ** and Gene ** were concise and clear about the program. The followup welcome call from Paul ** was also helpful. I look forward to resolving my debt crisis as it has also impacted my health and disability negatively. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 16, 2018

    So far my experience with everyone I have spoke with has been exceptionally kind, professional, and helpful. I have had lots of information thrown at me, but with an explanation of each piece. I look forward to working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    They are so caring! They answer all your questions. National Debt Relief is saving me and I'm so grateful to Mr. K. **. He's the best! They handle everything for you and knowing I will be out of debt in 2 years or less reduces a big load of stress for me and my family. I will be able to move on with life!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2018

    The personnel treat me with respect, they were very clear explaining the process and details, they took my case quickly, and made me feel appreciated and at peace. They are very well organized, their account portal is easy to access and understand, and I can see how the process is developing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 16, 2018

    Very quick and easy process. Process was simple and the representative made sure things were very clear and answered all questions. She was very polite, professional, and understanding of my time. Additionally, the signing process was swift and effortless. The emails with the welcome package came right away and was easy to comprehend. Overall, I really appreciate how simple National Debt makes it to enroll and comprehend. I would recommend this program to anyone trying to get out of debt. I am excited to see how much National Debt saves me in the long run.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    National Debt is paying off my debt fast, my credit score is rising!! I’m so thankful for them. They notify me when someone wants to settle, and it is handled promptly. Everyone I have spoke with has been so nice.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    They took a scary, embarrassing situation and turned it into a positive, hopeful situation. I'm in the very beginning stages but feel very confident that this will be a great partnership! I already feel relieved that I'm in good hands.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    First contact with Logan ** was excellent. Welcome call customer service person was speaking way too fast for me to understand much of the information. I had to ask her several times to slow down so I could understand the important information she was sharing with me.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Mansi,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427

    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    The experience was extraordinary and easy to handle. Good persons. The representatives were very knowledgeable and professional. The process was smooth and educational. Thank you and keep up the good work. Thank you, thank you, thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2018

    Everyone is very helpful and knowledgeable about the program and process. They made me feel comfortable about my decision to do the program. Both are explained the whole process and program and what I needed to do so it works.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    I contacted NDR when I realized I just couldn’t continue on the merry go round I was on. I spoke with Dorian **, who was extremely patient with me. He answered all my questions, and I had many, and made sure I completely understood the program. I am cautiously optimistic. Truly looking forward to the day I can say I’m debt free after so many years.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    A friendly and helpful staff, there to help to relieve outstanding debt. Although I am just starting the program and have not seen the end result as of yet, it looks to be very helpful for someone in my situation.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 16, 2018

    I would definitely recommend using them. Everyone is very helpful and really breaks down every aspect of the program. I always feel confident that they're working for me and towards my financial goals. Thank you for doing such a great job.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    I felt a little pressured to commit to enrolling without knowing if my student loan could be apart of the process on Saturday when I spoke to Jaymes, besides that I feel like they did a good job explaining everything to me when signing. I was and still am a little confused but I’m happy I took the steps to get help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    My experience with National Debt Relief has been great. I didn't think that there was anyway I could have gotten out of all the debt that I was in. I am so thankful and grateful for the service. Customer service has been awesome. They understood my situation and worked with me on getting all my debt resolved. I highly recommend National Debt Relief to anyone that has a lot of debt and don't see anyway out. Thank you National Debt Relief for your excellent Service!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    I cannot say enough about NDR. They have helped me so much when I was in a really tough spot after an icky situation. I am so grateful I found them and only wish I had done this sooner. I have resolved already 4 debts in only a few months, and only two more to go until I am settled.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    I had a great experience with most creditors and was able to solve those within a reasonable time. However there is one creditor who sued me and they are still working on the issue with that creditor. If that doesn’t work out I will be so unpleased that I will write negative reviews anywhere I can.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed May 16, 2018

    National Debt Relief delivered superior personal customer service and a quality product. The process is totally painless and so easy, too. They provide far more than debt relief, they provide stress relief!!! I highly recommend them and, in fact, have already done so.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    I'm swamped in debt and overwhelmed on what to do about. NDR has helped alleviate some of that anxiety. They have been super helpful and have worked with me to start to get my finances back in a workable situation. For that I'm very grateful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    I feel at ease and am excited to become more financially free. The team has answered EVERY QUESTION with no hesitation. I was hesitant but I believe they can handle my solutions. Audia was great and responded quickly to my emails and the welcome call was great as well.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 16, 2018

    Thanks to NDR, I have less stress and weight on my shoulders. Their customer service delivery is outstanding, not to mention they make you feel safe and conscience of the decisions you take. They're very detailed and careful when explaining, I would definitely recommend this service to anyone who wants to not only help eliminate debt, but also have a fresh new start.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 16, 2018

    True to your word in helping me get out of debt. I like the communication via email to keep me up to date on the process. I like begin able to check my account at any time. I would recommend to any. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    They are fine when everything is going well, until you get sued, then they make it obvious they don't want your account. You're just a number to them and the customer service reps are rude and won't listen to you, and barely have any knowledge to help you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 16, 2018

    I had a very positive experience, they were very helpful, answered all my questions and concerns. I was a little skeptical at first and they made me feel at ease with the knowledge of the program. I also felt comfortable talking with the same person, being assigned one person in the beginning it felt more personal.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 16, 2018

    I am very satisfied with Nat'l Debt. They are doing me a great job. Have got several debt settled for me, and continue with great monthly service. I would definitely recommend them to anyone in debt, they will help you out and not cost you an arm and a leg to do it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 16, 2018

    The customer service was great and they answered all my questions. They didn't rush through anything and explained what I needed to know and understand about the program. I understand this is going to take but I'm positive of the outcome.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Christian was very helpful and compassionate towards my financial struggles with never making me feel bad about myself. The service and approval was quick and easy. The whole experience so far has been very positive and I look forward to paying my debt off.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 16, 2018

    I just wanted to take the time to recommend National Debt Relief as I’ve had a great experience with them thus far. I’ve only just begun the program but I’ve got a good feeling about their service and how they’re going to help me going forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    Everyone was very helpful and informative. Understanding and nonjudgemental. They answered all my questions and concerns. Made sure I was comfortable and ensured support with phone numbers and email addresses. Always answered my calls or promptly returned them. Just starting this program.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 16, 2018

    This process was so easy and they were so helpful!!! They answered all of my questions and concerns. They made sure I understood everything and all the steps. They let me know how long it would take and the explained to me that it takes time for this to be resolved.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    Things are moving along; not at the pace that I would prefer but on track as promised, overall. It feels like the fees being assessed on accounts are being settled are quite large. I have no problem paying for representation but they are quite extravagant and feel that the fees should be spread a little thinner so that the debts can be settled more efficiently. Also, it seems like they are negotiating medical bills harder than they are credit card debt. Had I known the movement on my credit card debt would have been this slow I would not have included the medical bills, as we've received good settlement offers directly from creditors. The credit cards should be the main focus and that with all the fees we pay, they should listen to us when we ask for that consideration.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Showchi,

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2018

    One of three resolved today and I couldn't be happier! It was a grand surprise to receive a phone call with the resolution offer. Great company with efficient and wonderful people to work with. They're doing a super job and I recommend them above all others I contacted!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 16, 2018

    Everyone that I have talked to has been extremely friendly and helpful!!! I am happy that I am starting this experience. I couldn't have asked for nicer people to talk to. My situation was bringing in a lot of stress and now I feel so much better!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 16, 2018

    Your agent Jonathan ** was very polite and informative and walked me through the process and answered all my questions. Made sure I understood the process I was undertaking. He made sure I knew I might be getting phone calls from creditors and how I should refer them to NDR.

    Thanks for your vote!
    Verified purchase

    Reviewed May 16, 2018

    When life got out of hand, we knew we had to find a solution. This was it. Though it can hurt your pride and your credit at the beginning, it should be the most amazing thing we've done in 10 years. Thank you so much for helping us get ourselves out of massive trouble.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    They are the best and pretty professional. They help me a lot with my debt and now I'm feeling relief about my credit card debt. I think if someone has any problem with your credit card you should call them. AGAIN THANK YOU SO MUCH FOR YOUR HELP. GOOD JOB.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 15, 2018

    Everyone was very helpful and knowledgeable. They took the time to explain everything in detail, to make sure that I understood everything. They went through all my options, and told me what was expected of me, and what the process entailed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Everyone I talked to was very helpful. They seemed to actually care about my situation and they wanted to help me resolve my debt in the most effective way possible. They have given me hope for a debt free future!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 15, 2018

    I, like many Americans got a little too far over my head. After looking online, I found that National Debt had the number 1 score for debt relief programs. I decided to call. Within 5 minutes I received a phone call from a gentleman who was beyond kind, understanding and patient with me. He answered any questions I had and was very informative when explaining the process. It was a very scary thing... to know you are going to stop making payments to creditors and put your faith in National Debt Relief, but after seeing what they could save me in a short 3 years... knowing I would be debt free... it was a scary but very joyous moment. Today was my official start date. I know it will be a difficult first few months just to get everything up and running, but it had to start somewhere, and that somewhere is with N.D.R!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2018

    James ** was my initial contact with NDR. He was outstanding and very clear on the situation of my needs to get out of debt. Answered very clear and direct. Jamie ** was my welcome call associate. Very polite and helpful. Thank you.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 15, 2018

    Vanessa and Andrew were great through the entire process they gave me all the information I needed and were very patient with me. I’ve recommended National Debt Relief to a few of my friends already. Vanessa was able to move things around to make sure I was happy with everything, she did a wonderful job explaining the entire process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Very professional and a great relief to know they are there when you need the help. Very friendly staff. Would recommend this company. They help put your mind at ease to know there are other options out there besides bankruptcy. Very fast and efficient for service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Arianna was very thorough and pleasant. I did feel great relief after everything was finalized. Thank you!! I think it's wonderful that when you feel overwhelmed with debt that you have somewhere to turn for help. It's nice that you have such nice people on your staff.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaffTransparency

    Reviewed May 15, 2018

    The application process was very simple and fast. The representative that assisted me was nice and professional. The representative was also able to answer all the question that I presented. I also felt that the company is very transparent. I felt that everything was explained thoroughly.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2018

    I had a wonderful experience this afternoon for my welcome call. The lady I spoke to very helpful and took the time to explain everything to me. I look forward to completing this program and becoming debt free. I should be done with the program in 3 years and then I can begin to save money for my retirement.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 15, 2018

    I received great service through this process from David ** and the kind madam that did my welcome call. It’s been a pleasant process with subpar service from these specialists. I am looking forward to getting rid of my debt thanks to NDR!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    So far we have a very good experience. Erik has been great and he has answered all of our questions. We hope that this will solve our credit card debt situation and improve our credit score. Also we forgot her name, but the lady that took our welcome call was great too!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2018

    Both of the representatives were polite, considerate, understanding and helpful to me getting started with the program. I hope my experience will continue as such, as I work thru my dilemma, getting back on my feet in a better financial position.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    So far really good. This system seems to really work. They get the debt collectors to come to the table and actually work with them to get your debt resolved. At first we were skeptical but now we would not go any other way.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 15, 2018

    He was very kind and explained everything very well. He made it easy to understand. The only question we have is the log in. When we clicked on the get started it put us back on the apply for National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 15, 2018

    Before choosing your company to resolve my debts I did a lot of investigating and yours always came out on top. When speaking to your representatives I had the clear impression that I made the right decision. I was treated with the utmost respect and professionalism. Thank you for your support and Help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    I really appreciated the two men that helped me with my National Debt Relief application. They were very helpful and accommodating. Especially Daniel. He is the man! I would recommend this to a buddy for sure if they need help with their debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 15, 2018

    Information is very clear and accurate. Terms and instruction is easy to understand. Information is explained if client don't understand or if client ask questions. Everything discuss is mail or emailed. Counselor responds back on time. Staff is very patient and care for their clients.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    I made monthly payments for 3 years to National Debt Relief, they took care of the rest! Today, almost 4 years later, my last debt was negotiated. Looks like I will even get a refund. I am so grateful to be out of debt. National Debt Relief is not a scam. It really works!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Customer service was great! I felt a little sketchy with the representatives' scripts. It sounded automated and robotic. They also spoke too fast to where sometimes I had to ask twice about what they said. But that didn't affect my decision to be a part of the program. I'm hoping to be debt free ASAP! Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    My experience with National Debt Relief was great. Mark was nice and polite. The welcome package was easy and the person that went through it with me was very nice and polite and knowledgeable of the material. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    I had no issues with Andre from National Debt Relief. I would recommend them to anyone. Andre was fantastic and I would not hesitate to contact him again. Andre was very professional and easy to talk to; he was courteous.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    NDR has been excellent in handling my financial situation with the utmost professionalism. So far, they have expeditiously resolved my situation with each of my creditors which has reduced my debt substantially. Also, it has lessened my stress as well as allowed me to manage my other financial matters in a timely manner in working on becoming debt free sooner. Thank you NDR :)!!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 15, 2018

    Kind service in light of a bad situation is appreciated - quick to explain all and understand. Hard step to take and NDR helped ease the mind some. Swift to email and communicate so far. Hope for a great outcome fast resolve with assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Alex ** and Paul have been very professional and helpful in explaining what I need to know and how I need to complete my process that will enable me to become debt free in a few years. God bless them and your company. Thank you for helping people especially senior citizens like me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Your company has great customer service. Your representatives were very professional and down to earth friendly. I believe your representatives when they say "We have only your best interest in mind". Thank you so much for the friendly attitudes because speaking to your representatives made my day!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2018

    The whole process was very quick and easy. Everyone was really great at helping make this process smooth and effortless. I am glad to be able to get rid of this money burden in a timely matter and this company is making that possible for my family.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2018

    As of now the the staff has been pleasant and helpful. The process has been easy so far. This was a hard decision to make, but in the long run I will be saving a lot of money through this program. Thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Very helpful. Helped me very much. Just wanted to thank him for helping me so much. He got all my questions answered. Thank you so much to Raymond. He help me complete everything. He helped me fix everything quickly. He was very nice and helpful.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    I was happy with my first resolved debt. I saved almost half the money on my first resolved debt. My first resolved debt happened in about 3 months. Thank you for resolving my debt. I am looking forward to working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    My experience with you is fairly new. However, thus far I'm very satisfied and pleased with the service. The people I've spoken to are with knowledge and pleasant. I am hopeful all will be well in time. I don't foresee or hope this on anyone but, if I'm asked I will absolutely recommend you to them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Sometimes keep you on hold for too long. And then transferred to many places. Reps sometimes do not know why calling. Can be very frustrating. Also, do not realize that money is being put into the account. So please make sure that when you call in that they please know why you are calling. Also would be nice if get collection notice they try to negotiate with them as soon as they can.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    I am really honest when I say that I would like to recommend this company. Great customer service, they always answer the phone and a respond to all my questions, totally 5 star service. If you need to relief your debt do not hesitate to contact them. They will help you, thank you guys!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Everyone I dealt with was very friendly and helpful. They took time to ensure I understood everything. They were also very patient when I had health trouble and didn’t reply immediately. Thank you. I would recommend to anyone who needs help.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    I was sinking in debt and struggling just to keep up with the minimum payments due after getting laid off and taking a huge cut in pay at my new job. National Debt Relief has saved me from paying debt for the next 20 years to having it all paid off in 3.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Marcus and Nicole were the consummate professionals: courteous, knowledgeable, and patient. I could not have been more pleased with both. They deserve a raise!!! They were both very thorough in explaining the terms and conditions of the agreement--the pros as well as the cons. They advised what to expect and what to look for in response to this action. They provided smart and sensible solutions to issues that may arise during the processing of my application and the appropriate way to respond to various scenarios.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Very professional, they take care of you, and let you know what you need to know, they are very respectful and do not judge you. They reassure you they are on your side and will help all the way until debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    Thank you for helping me be free of debt! I had a hard time trying to catch up in decreasing my amounts owed. I felt like I was getting nowhere. Now I have some relief in knowing I can make my monthly payments and be ok in 3 years. Thank you once again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 15, 2018

    Both employees were very professional and were able to explain what was to be done by me and National Debt Relief as my representative in clearing up my outstanding unsecured debt, The process was long with Bryton but he stayed with me until we were successful in completing the information needed. The lady that called today 05/15/2018 was wonderful and thorough reviewing my contract information and other contact (security) forms, etc.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    My experience was great. Would appreciate the people I was talking to, to talk slower. They were reading off of a script and they talked way too fast. I had to interrupt them a few times because I didn't understand what they were saying. Please tell them to slow down.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    Sharde was extremely helpful and was wonderful to work with. I was really hesitate to start with but she made me feel at ease. Thanks to Sharde and everyone there, I am looking forward to finally seeing the end of the financial tunnel!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 15, 2018

    From the moment I called, I have been impressed with the professional way that I have been treated. The first contact representative and the customer service rep were all knowledgeable and courtesy. They told me about the program and what to expect from them and the process. They informed me about how they could help me obtain financial relief. And I was impressed with their plan.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed May 15, 2018

    Very happy with experience. They was very clear on instruction. Really easy to understand. I will recommend anyone for this program. Didn't have to make more debt to get out of debt. Wasn't a whole lot of paperwork that I had to read. They took me through it step by step.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    I was extremely pleased with my experience in dealing with National Debt Relief. Gary **, I feel, went well beyond what he was required to say, and do for me. I felt uncomfortable at first, explaining my situation and giving him my personal information, but with his calm assurance, and precise information, he made me happy about my decision to go with them, and that National Debt Relief had my best interest at heart. To know that I'm on the right path to being debt free, because of their help, I feel exactly what their name states, "relief." Thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Great company. Would recommend to anyone. Very accurate and accredited company. Glad to have them on my team a trustworthy company on time, get right back to you, answer any questions you have, quick response. Please call then you won't be disappointed. One of the best companies around. Give them a call today to get signed up.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 15, 2018

    The two Agents, or Customer Service Representatives, that I dealt with in getting through the informational and final processes to hire NDR were both effective, friendly, and clear in getting the necessary information across to me. I am very satisfied with their work.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    I would like to say The National Debt Relief team have been wonderful to me! They have answered all of my questions, and I have been horribly embarrassed by this, but I feel like they have not judged me for this mistake. I know I hat they are willing to help me get through this hardship!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 15, 2018

    Good customer service and very thorough. Answer all questions and explained the program. Program is very simple and direct. Keep you in control of your debt. It is a flexible program. The program will do the negotiations. I am confident that education is the key to success in this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed May 15, 2018

    Top notch customer service. They explain everything in detail and do not leave you with any questions at all, just complete peace of mind that everything will be in good hands. So far I am very impressed. They act quick and waste no time in taking care of you and all the details even making sure I have legal representation for down the road. Very satisfied.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 15, 2018

    I was very appreciative of the fact that Darien ** was very patient with me and answered all my questions and explained the entire program to me and the fact that he was very knowledgeable and very pleasant and very patient.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 15, 2018

    This is my first debt resolution, but the process so far has been seamless. I look forward to further dealings with this company and being debt free with their help. To date, I am very pleased with my dealings with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 15, 2018

    Explained things over and over until we understood everything. We are very grateful that someone would take that kind of time to help us understand exactly what we were going to join and sign. Kathleen was professional and put us at ease.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 15, 2018

    Everyone involved in getting me enrolled in my personalized program was extremely helpful and understanding of my situation. They explained the process in great detail and answered EVERY SINGLE one of my questions (even the ones I asked multiple times)! I cannot express enough how helpful Jason was and how comfortable and confident he made me feel with my decision to join this program. Would highly recommend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 15, 2018

    All the personnel are very courteous and polite. They answered all of the questions I had in an easy to understand method. Very happy to have National Debt Relief handle my case. I will definitely recommend this company to all my friends and family that are having the same problem. Thank you all for taking the time to help me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Four months in and some of my larger accounts are already being settled!!! Great customer service and everyone is very nice and helpful. Would recommend to anyone who is having problems with credit issues! A+++!!! Also, it looks like I might be out of debt way sooner than I thought which is awesome!!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 15, 2018

    Very easy, your counselors a very pleasant to talk to. The transition was very easy. All of the information was easy to understand. I felt very comfortable explaining my situation. The counselors were comforting and non judgemental. Thank you. I gave my testimony while driving. The young man was concerned for my safety as I drove. Not wanting me to do anything to cause me to be distracted. I will recommend this program to anyone who needs help.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 15, 2018

    Mr. ** was nothing but kind, helpful, professional and PATIENT. He went up to bat for me and had no problem taking his time to explain the process and all of the details to me. I had a great experience doing something I absolutely dreaded: dealing with my huge load of debt! Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2018

    Very helpful, friendly and informative. Answer all my questions. Explain in deals the company and their goals. Explain the agreement to help me understand. I would definitely recommend a friend. I’m excited and look forward to working with National Debt.

    Thanks for your vote!
    Verified purchase

    Reviewed May 15, 2018

    Within 5 months, I had my first debt resolved. I was nervous about joining at first, but I am happy I did! My experience so far has been nothing but positive from day one. I know that I will have to start rebuilding my credit but being debt free will be worth it.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed May 15, 2018

    I'm not very good at computers and Dean walked me through every page and made sure that I understood before signing anything. I am so happy knowing I can cut all my credit cards. I might try melting them into one piece of colorful plastic.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed May 14, 2018

    Seems like a great program to help people who are financially strapped. The program will be very helpful to me since I was struggling each month to pay my credit cards which nothing was getting reduced from the interest each month.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    National Debt Relief has done an excellent job so far at settling my debt and reducing my payments to a manageable level. For the first few months of the program it didn’t feel like things were happening then all of a sudden four of my creditors were settled. They have given me good advice on how to handle creditors to be painless for me and without harassment by them. I highly recommend National Debt Relief. They are turning a nightmare into a great experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2018

    We are so grateful to have this option available. Truly thankful to God for it. The burden was bringing great stress and this is a reasonable solution with added protections. The call itself was so much easier than we thought it would be. Very easy to understand and ask questions. The staff were very helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2018

    The Staff are very professional, informative. They treat you respectfully and non judgmental. They strive to answer any and all questions. They move quickly and thoroughly in order to get you on the path of success. They truly wish to help you succeed and become debt free. I would recommend to any friend who is struggling with debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 14, 2018

    We have received well explained information, with everything brought out into the open on how the program works. As we are staring, we feel good about being able to get our debt under control. The representatives was kind, helpful, and patient, as was the lady on our first call. We chose this program because it had the best reviews.

    Thanks for your vote!
    Verified purchase

    Reviewed May 14, 2018

    Very happy to have finally taken the right steps to alleviate myself and my family of this massive burden that has affected our lives for some time now. Thank you for your help and support. Looking forward to getting back on track without the burden of such high interest rates.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 14, 2018

    Great customer service. Answered all the questions I had, as well as questions I didn't think to ask. Very friendly and kind. Sent documents right away and walked me through them and answered questions I had. Also was very helpful in walking me through all the paper.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    The Representatives at Debt Relief are always very professional, friendly and willing to go above and beyond to ensure that all my questions and concerns are answered. They are knowledgeable and I am comfortable with them. The service is excellent.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    So far very happy. I still have a long way to go and everyone has been very helpful. I am a senior and everyone has worked very hard to help me understand everything that is going on. With that said I am just in the beginning of this process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    So fast and easy! And they answered all of my questions quickly. Ryan ** was fantastic and super helpful! I honestly thought I was swimming in debt, and would never be able to get out. They had me working on it at a reasonable rate in just a few days.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    I would highly recommend National Debt Relief. The representatives are knowledgeable and straightforward with all the necessary information. Also friendly and knows how to reach out to individuals in need of assistance. I was able to get assistance quick and easy without having to register one day and wait a week or so to receive the necessary information needed. Everything was done in a couple of hours.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 14, 2018

    Dairy ** was awesome. She was a real human who cared. She explained how everything worked. She listened well and answered in a clear way. I would highly recommend National Debt Relief to anyone in the same or worse position that I was in financially. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    I’ve spoken to a few different people to set everything up and all were very helpful and polite. Happy with my choice to go with this company. Very quick process to get approved and a few options for you once they have your information.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 14, 2018

    The 2 ladies that helped me were very friendly and understanding. They explained everything very carefully and they gave me all the information I needed to write down and by email. I’m very happy I called. I’m will be very happy once this process is over and I am out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    I have received the best customer service so far from National Debt Relief. Kathryn **, our debt specialist, has been very kind, helpful and generous. As she was guiding us through the process, it was like we were talking to a true friend.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Janet, thank you for taking the time to tell us about your experience. We’ll be sure to recognize the agent who helped guide you through the process. We’ll do our best to continue giving you the same level of personalized service as your program progresses.

    Verified purchase
    Customer Service

    Reviewed May 14, 2018

    Still very scary but everything was talked about. Seem to be aware that I may have many questions going forward so I was given all the info to contact. Just worried about constant calls from creditors and getting notified by collection agencies.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Pamela, thank you for leaving us your feedback. Being apprehensive about the process is completely normal, especially in the beginning. We encourage you to bring all your questions to us and stay up-to-date with what’s happening in the program. We’ll continue to work closely with you on your path to being debt-free.

    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    Absolutely great offers, well respected manners. I was able to get a better understanding about the program. This is actually a stress relief with all the debt I'm in and I feel secure with joining the program to move on with my life without no worries of looking for creditors to harass me.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 14, 2018

    Today was my first time experience with National Debt Relief, so far I am very happy about. I am helped the way I was never thought I can be... I will recommend this program from all my heart. I thank you all for the help I never believe exist!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2018

    i just applied today and everything seems to be going well, happy to have action plan to get out of debt and lucky to have National Debt Relief on my side. Great customer service who are very helpful and willing to do what they can to make everything you need work for you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    Chris ** was outstanding. He made me feel like a person and not a number. I know this is a GOOD thing for me as I want to get back on track, Edmund ** in underwriting was AMAZING TOO. I am very pleased. Thank you much!

    Thanks for your vote!
    Verified purchase

    Reviewed May 14, 2018

    They told me I would make 29 payments and be done. Now all of a sudden they want to rush the process making me pay all in one sum of over 2000.00 And still tell me My payments continue to 2022. I started the Global account payments in 2017. That is way more than 29 months. I am not happy... My 250.00 payments for 29 months is 2 years 5 months. 2022 is 5 years!!!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Frances,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    You can call or email literally any questions I have and get close to immediate responses. They are very friendly and great at walking you through the process of the stressful situation of trying to get out of debt. I'm very happy with my experience so far. Been using there help since Dec. 2017 and it's now May.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 14, 2018

    I am beyond pleased with how National Debt Relief has answered all of my questions, made everything really clear and easy to understand. I was a bit nervous on starting this process, but I could not be happier with the team and how kind they were. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2018

    Very polite and quick service. Would definitely recommend to a friend. The rep was knowledgeable and helped answer all questions I had. Excited to see how well they settle my debt and make me closer to being in financial control of my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    Very professional people. Everyone was very helpful and concerned. I would recommend to friends and family members. They take you through the process step by step and answer all your questions thoroughly. Very pleased. I look forward to getting free of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 14, 2018

    The enrollment process was handled very efficiently with our contact person. He answered all of our questions and explained the program. I would definitely recommend the program to anyone. Thank you for everything. I can know focus on reducing my credit card debt and not have to worry about all of my accounts. I was paying the minimum payment each month and felt like I was drowning in debt.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed May 14, 2018

    So far my experience with them has been well and not very confusing. They explained everything very well and answered all the questions I has and then some. So very with my knowledge of the program with help me out greatly for the foreseeable future.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    In a world where it seems every organization acts with arrogance and a committed belief that they are always right and you are an idiot who is always wrong, it's refreshing to feel I have someone who listens and is sympathetic to my question and concerns. Going through debt relief is a trying experience and National Debt Relief has made the process less painful, which is huge.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    Very nice and understanding. Helped me in a timely manner. Loved them all. Everyone I talked to they made me feel secure and that I am going to be able to get my life back and fix my credit. I can’t wait to get this all settled.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 14, 2018

    Very easy and quick. The team is professional and very helpful. Thank you to Karee and Paul for their guidance and helpful tips. This is my first time doing something like this and I thank you all for the help in my financial state. Well done!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 14, 2018

    National Debt Relief’s promise to improve your credit is true. We fell into hard times above our debt and their staff has negotiated paybacks for many of our debts in an affordable and professional manner. Creditors no longer call as NDR has taken over all our accounts in the program. There is a lot of sacrifice by having to live within the means of dispensable income, but being in the program and paying down debt has been well worth it.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    The staff was very kind and patient. I am very excited to begin this program. Everyone I spoke with showed confidence in what they were talking about. The staff was also very thorough which I appreciate. Thank you for calling and making this process start so smoothly.

    Thanks for your vote!
    Verified purchase

    Reviewed May 14, 2018

    I am so thankful to National Debt Relief. They were able to settle my largest debt for 1/3 of what I owed. They settled 2 more for about half. All this in less than 1-year. I would recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 14, 2018

    Excellent service - very helpful and knowledgeable. Patient with all of my questions. Understanding of my individual needs and responsive in a positive manner. This is a difficult process to go through but the employees are always upbeat with their responses.

    Thanks for your vote!
    Verified purchase

    Reviewed May 14, 2018

    Only thing I can say is NDR is awesome. Make started so easy and they were all Nice. My experience was awesome with NDR. It got me payments for less than Half that I have to pay myself to directly to the creditors. Feel less stress about how I have to make it month to month. Now I keep up with my part to pay things off and Live life better. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 14, 2018

    My wife and I signed up for the debt relief program and so far it's been nothing but helpful. We do not have to worry each month if we forgot to pay someone as we did have different people we were paying. All we have to worry about is paying our monthly payment to the National Debt Relief program.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 13, 2018

    Very helpful and informative. They make it clear that they are there to help you and work with you in any way possible. No high pressure tactics and tells of all possible alternatives. They guide you through all the steps so no surprises,

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed May 13, 2018

    I love how organized and smooth the process is. However the fee I feel is excessive. If you’re stuck in debt definitely give them a call. They are very honest and upfront and will give your great information. I was very stressed until I tried this program. If they lower the fees I would give them 5stars.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Ricardo,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 13, 2018

    Ed ** was extremely helpful in assisting me in making my decision to use National Debt Relief. I felt very comfortable discussing my situation with him. I was to the point of not knowing how I was ever going to get out from under this debt. He went through several options I had to choose from, and helped me realize NDR was my best choice. Thanks, Ed!!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Mary Ellen, thank you for taking the time to leave a review. It’s important to us that our clients are comfortable in the program and that everything runs smoothly, and it sounds like we’re off to a good start. Please let us know if there’s anything else you feel we can do to make your experience more convenient and we’ll do everything we can to accommodate you.

    Verified purchase
    StaffTransparency

    Reviewed May 13, 2018

    Thank you for your help. You all have been very nice and walked me through every step. I think all who have been involved have explained everything I needed. Grateful for all the help your staff has given me through my hard times.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Rosetta, we’re glad that we can help you through a difficult time in your life. We have several resources available to help make the process even more convenient for you. Please reach out to our team with any questions you may have and thanks for letting us know how we’re doing!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2018

    Pretty good work with them. They always pick up when you call... the best customer service on the planet... and they already working on my credit cards fast. I will be telling all my friends about them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 13, 2018

    National Debt Relief discussed with me how the program works. They are very professional and at first. I was Leery about the program because I didn't know if I could trust this company. I did some research and I kept seeing the advertisement on Television and I said this program must be legit. To make a long story short, I have been a client since January. So far they have been right on the money. I'm glad I chose National Debt Relief. Thanks.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Felecia, thank you for taking time to leave us a review. Thank you for placing your trust in us and taking that first step towards being debt-free. We’re glad you chose us and we couldn’t be happier to be working with you.

    Verified purchase
    Staff

    Reviewed May 12, 2018

    Kameel ** was very helpful and patient in answering our questions and helping me apply for debt relief. Very personable and professional. Likewise Christina ** was very professional and diligent in making sure I understood everything about my welcome package and things I needed to do. These two employees are a credit to your organization and I look forward to my time with NDR to relieve my debts.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 12, 2018

    The person who helped me get started made the whole process seem quite simple. There was a lot to think about and she was very patient and made sure I understood each step. When it was time to review the paperwork, she went over each section explaining what I needed to know.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 12, 2018

    Very good... They cover everything... Awesome! Would recommend them to anyone! Easy to work with. I also would like to say that they work in a timely fashion. The online portal is very useful as well. The people that work at National Debt Relief are very efficient, understanding and helpful. They help with any questions and are extremely knowledgeable... Very impressed!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed May 12, 2018

    Been in the program 2 years. They’ve solved nearly half my debt so far. I’m doing well in the program. As long as you keep putting the money in your account they can negotiate debts and settle them for much less than you incurred. My credit score is going up and I’m very happy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    Great customer service and very friendly employee (Robert **). He made the process easy and seamless. I would recommend anyone who is having any sort of financial hardship to contact National Debt Relief. Also it was very easy for me to call them and get the exact info on what I needed to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 12, 2018

    Willing to help me what I want to understand about this program. Did leave the message to remind me that I can call back to talk more. Did patience and willing to explain when I was not sure to follow the program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 12, 2018

    My experience was a lot easier than I expected. I was worried it would be a much longer process to get enrolled in the program but Parker (my debt specialist) made the process quick and easy. I'm glad I finally signed up!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 12, 2018

    I was honestly surprised to find the team at NDR so helpful. Mark ** walked me through the entire process to get started, explained everything in detail, and made sure I fully understood the program inside and out before making a commitment to it. I truly felt like this was more than just a job to him, and that he really does enjoy helping people become debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 12, 2018

    I have had nothing but the most satisfying experience with NDR. The representatives have been respectful and friendly. They have kept me informed at every step and have worked hard to make the process easy and understandable. I still have a long way to go in resolving all my debt, but I feel encouraged by the progress made thus far. I would recommend them to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 12, 2018

    The completion of the paperwork went smoothly. I would definitely recommend National Debt Relief. Works exactly as described during interview. Gives you peace of mind. A company that keeps its word. The service team was and still is very helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    I Truly had an Outstanding Experience with NDR. I recently had to quit my job to take care of my mother. This left me without income to help her with bills. We were living off credit cards and drowning quickly. I finally contacted NDR and I'm so happy I did. We were connected with an Amazing Counselor name Joseph **. Joseph was our Angel that day. He was very kind, knowledgeable, professional and patient with my mother. He pulled her credit report and explained to her that by only making the minimum payments on 13 credit cards, it would take 70 years to pay off. He told her in the program her debt could be paid off in 4 years.

    My Mom thinks everything and everybody runs a scam, but she was very comfortable with Joseph and liked him a lot. When we both decided to enroll Joseph took so much time reading and explaining all documents. He made sure my mother understood everything. My Mom was very grateful and Joseph told her that NDR was going to help her get out of debt and She just needed to concentrate on getting better. This was the nicest thing anyone has told her. She took his advice and is sleeping better at night. Thank You Joseph for being so nice to my mom. Later that day we received a Welcome Call from a very nice lady name Vanessa. She Welcome us in the program and made sure we understood everything. Thank You NDR, Joseph and Vanessa. We can now see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 12, 2018

    The representative that assisted me was very knowledgeable and friendly. She was able to answer all my questions thoroughly and give me peace of mind that I was choosing the right organization for my needs. She did not use any jargon or acronyms, just plain English. The process was simple and fast to complete.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 12, 2018

    The person that help me was very helpful, he took the time out to explain step by step. He made me feel very nice. He went above and beyond, great job well done! He took the time out to make me understand everything and answer all my questions.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 12, 2018

    The debt relief specialist I have dealt with thus far have been very knowledgeable and have made the process easier. The program has no hidden fees and they are very upfront about their charges and how the monies are collected.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed May 12, 2018

    Keeping us updated on every transaction that is involved in our getting us debt free, they call often just to see how we are doing and if there is anything that they can help us with. It is a great feeling to know that someone is really helping us to get out of debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed May 12, 2018

    I had a very good experience dealing with National Debt Relief. They answered all my questions that I had. Eddie ** was really awesome and walked me through everything. He also answered all the questions I had. He made me feel like I can pay my debts off.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 12, 2018

    Knowing that we have professionals helping us and handling our debt crisis it is very comforting and reassuring to us that it will be held in a professional manner. Thank you so very much for the service that you provide in helping us be debt free and helping build our credit to a much stronger and reliable source for us again. Thank you very much. We are excited to get moving in the right direction.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    We were very happy with the prompt and professional response and help we received. Marisa was very personable and easy to talk to. It is nice to talk to someone about financial difficulty without a judging tone. Thank you for all the help we will be receiving.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    My welcome call was great. They went over everything that Alton went over again just to make sure I understood it. Alton was very nice and very professional. I felt confident that I had taken the right steps for myself.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    The customer service I received was excellent and straight to the point. They Were well versed in giving information and answering questions. The phone calls were prompt and accurate. I am working with Ty and she had another pleasant female make my follow up welcome call. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 11, 2018

    Both these gentlemen did an amazing job! Both were very polite and answered all my questions promptly, they also made sure I understood everything well. I look forward to working with this company thanks to these two gentlemen. I hope every other employee is as polite and well versed in their job as these two men were. If so I feel things will go great in this working relationship.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2018

    Logan help me a lot and he has excellent customer service and he put a lot effort to help me to get everything done correctly and he went over with me step by step. Also he make some recommendations. He make me feel more comfortable.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed May 11, 2018

    Anthony and crew were great to work with. Very professional and personable. Explained everything well. Made everything seem easy. I appreciate all the help and time they invested in me, so I could understand the process. Many thanks to all of you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 11, 2018

    I am very pleased with how professional the customer reps are and what they take to make sure you understand everything on top of communicating through email or phone as fast as possible to get everything set up in a fast and timely manner! I am very happy I found this program and am excited to be debt free!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed May 11, 2018

    Getting to know about the program and confirming the reality of it, still amazing! I really appreciate those people I spoke with as well. They both awesome. I have no doubt that I will enjoy the program and it will be a huge relief to me.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES