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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 173 Reviews 25575 - 25725
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    Customer service agents I spoke to were very understanding & accommodating, & the beginning of me being debt free has begun very smoothly. The communication between me and your company has been very professional, I’m glad I picked this company to back my financial put of my life back on track.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    The representatives were very patient and understanding and were able to answer any question asked at the time. Hopefully as I go through the process everything runs smoothly and if I have additional questions, they will respond back as timely as they currently are doing to accept my situation.

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Service was great. Really helped me! I really am glad that they were able to help me! The help was nice and professional. They were able to successfully help me understand what the program is doing for me and how to help myself!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    Krista was great. She explained everything very well and she was very helpful. She answered everything that was supposed to be answered and she was a pleasure to work with. The rep in the welcome call was also very helpful. She was knowledgeable and courteous.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2019

    Great service and everything was explained. I was unsure about the process when I first joined and it was scary but my nerves was calmed and I was giving a solid plan to rebuild my credit. I am super happy about that.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    The two people I spoke to were so helpful and made everything easy to understand. They were very easy to speak with and personable! They put my mind at ease. The stress has already been lifted! Knowing in 30 months I’ll be debt free! Thank you so much!

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    I was really apprehensive to go through with this process. Your team made this a great experience and provided awesome guidance and support. I look forward to a debt free life after fulfilling my obligations to this program. Thanks again to your team.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    It took me weeks to make that call. My phone was blowing up, emails, text messages, I needed it to stop and needed to find a way out. Finally, I made that call. Both of the people I talked with were great. Shelley took her time with me, explained everything, waited patiently on me because I was at work. I emailed her the next day with a question and I got a reply within the hour. I'm looking forward to getting back to a stress free life.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    All went well. The girl who did the welcome call was very thorough. She was rushing a little bit because she knew I was at lunch. She took her time and explained everything and was very patient. But everything went well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    Mario ** was very considerate, respectful, patient and understanding. He made my experience very relaxing and I was comfortable speaking with him. The welcome call representative was also respectful and patient. They both answered questions and also asked many times if I had any questions. Thank you for this!!!

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Gary & Latoya helped me thru the process & answered all my questions. They were kind, friendly, & professional. I appreciated their assistance. The program was quick to apply to and with Gary’s help, I was able to enroll quickly without a lot of confusion. National Debt Relief appears to be a well organized business and I look forward to its assistance in paying off my past debt.

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Very well versed representatives who fully understand this program! Awesome experience in getting set up! I was very inquisitive and sort of leary when I first thought of calling, but when I finally made the first step I was so glad that I did. I feel I made a great decision.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 10, 2019

    I just started the process so will update as I progress. I called after getting a mailer and was felt that Gilbert was very professional and answered all my questions during the initial process. He made me feel like I was a person who just needed some help opposed to looking down at me like a pariah. I also completed a "Welcome Call" and as more questions came to mind they were also answered professionally. I believe that my questions were answered honestly and there have been no hidden charges or unexpected concerns. I am confident that this program will work for me and appreciate the assistance I have gotten so far.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    The team was very efficient and therefore effective in their presentation. The courteous and timeliness the team gave to me was a tremendous advantage to me. The team was very professional and that is one of the reason I selected this company.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    Dedicated on working with people to help resolve their debt. I love it. Nice team. Nice people. Very respectful. Like how I have a team that actually works with me and cares about helping me get through this rough time in my life.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    Carlos and Karen were very professional and detailed. This is a stressful time for my husband and I and nowhere in either conversation did we feel anything less than informed and helped. We appreciate Carlos and Karen taking the time and explaining everything to us and helping us in the first step to getting out of DEBT!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 10, 2019

    I am very satisfied with the courteous and helpful staff at NDR. I was at the point of not knowing which way to turn on a credit card. Never paid the principal just interest. The staff has helped me. They have taken care of everything. I am well pleased. I can live my life without all the stress and phone calls. I highly recommend them to my friends and family. Thanks for helping me.

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    This was a great experience and such a huge relief to be able to consolidate my credit cards! Matthew was very helpful and informative about their program. It was easy and fluid to sign up for the program. I feel confident they will be there to support me during the next few years with my consolidation and relieving me of my debts. I am looking forward to finally being debt free. I will definitely refer NDR to my friends and family.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    I had a great experience talking to Jason yesterday. He was extremely helpful and great at explaining everything that I needed to do. As well as what to expect when it enrolling in this program. Brandy was also very sweet and extremely helpful when it came to the last details about my enrollment. Overall great team! I am excited to get started on the road on becoming debt free.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 10, 2019

    The representatives are very understanding and realistic in all their goals. Kar explained to me the program very clearly, I feel I have taken the first step to financial freedom and most importantly peace of mind. I have a much better outlook on my financial future, it feels like a heavy burden has been lifted off from my shoulder.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    My experience with both representatives were pleasurable. They answered all questions asked and were extremely helpful and would recommend their service. They both exhibited excellent customer service and I look forward to speaking with them in the near future. I would also like to thank you for the services that your company offers.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    Danny was extremely helpful and answered ALL my questions and made me feel comfortable about calling in and asking for help. The only thing he could he could work on is just talking a bit slower. At times I felt like he was rushing through everything and I couldn't keep up. But when I would ask questions he was great on answering them all for me. He did a great job was very happy with him. Javier did my welcome call and he was an absolute delight!! He as well answered all my remaining questions I had. He did great!! A big thank you you to both. Thank you for taking a lot of stress off my shoulders and letting me breathe again and get to that point of having financial freedom!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    I've been extremely happy with the communications and interactions I have had with their Client Success Team so far. They do their best to answer my questions and to address my natural fears about this totally unfamiliar process! I'm extremely grateful for their assistance, and I'm quite glad I came to them for their help.

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    National Debt Relief
    Response from National Debt Relief

    Bradley, we're more than happy to address any concerns you may still have. Please reach out to Client Success and speak to one of our friendly and knowledgeable agents. Thank you for taking the time to leave a review today.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 10, 2019

    Great experience with the NDR team. Very helpful and informative first call and a great "welcome call" as a follow-up. Would absolutely recommend the service. The program and expectations were laid out very clearly. Love the follow-up and detail if support is needed.

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    Verified purchase
    StaffTransparency

    Reviewed April 10, 2019

    Company and people were very kind and helpful. Answered any question I had, explained everything very clear to the point and listen to what I had to say and took so much stress off my back and just so relief talking to your people for helping me.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    Very informative and friendly. Highly recommended. Everything was made easy to understand and all questions answered fast. Made it very easy for myself and my wife to choose National Debt Relief to represent us in our time of need. Thanks NDR.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 10, 2019

    Vanessa did a great job in making this process easy as possible, she answered all my questions and I look forward in the future working with her to assist me and any questions I might have. The welcome center lady was also very professional and did a great job.

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    Verified purchase
    Customer ServiceProcess

    Reviewed April 10, 2019

    Good experience during my process and answered all my questions. Easy to follow and fast. Helped me thru the process and everything was done by phone, without having me to take time to go to an office. Thank you, great experience.

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    Reviewed April 10, 2019

    They'll trick you into their program with all the comfy words while you're in financial distress give you veil promises and you'll end up saving nothing. Be smart if you contact them. Don't get manipulated. Writing this to you readers as a survivor from their scam, I went all in with their program and only after 9 months in I realized what they're up too. WATCH OUT!!!

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    National Debt Relief
    Response from National Debt Relief
    Hi Shulem

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffTransparency

    Reviewed April 10, 2019

    The staff was so helpful,courteous, and made me feel a great deal of relief. I would recommend them to anyone who needed help. I am very grateful for their help. Everything was explained to me very well and I look forward to working with them.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed April 10, 2019

    National Debt Relief seemed to have helped me so that’s good. I went with them because of their ratings. They were a little better than the other companies. However, when I wanna know where an account is, I call them, and I talk to just a person, not the actual negotiators I worked with, and I can't get any information on my accounts until they’ve account negotiated something. So, I think that could be improved. They don’t know anything about the account, why it's being negotiated or not. There should be a little better communication there. But since using National Debt Relief for about a year now, we're able to pay the bills. It was like $400 less a month, but they're dealing with it. And I don’t get anymore phone calls.

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    Verified purchase
    Customer Service

    Reviewed April 10, 2019

    I was in college and I was trying to fix old mistakes. I did a little bit of research online and National Debt Relief had the best consumer rated reviews. I called them and then they called me back and sent me the paperwork and letters I needed through email or through the mail. I was able to look up anything I needed to look up, like I could see when the next payment was, past payments and the amount of the debts. Also, the payment plan worked out perfectly. They took my other bills into consideration and I was able to call them and change the plan if I needed, and even postpone it if needed sometimes. Working with them, my credit score improved.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2019

    Both ladies that we had the privilege to talk to did a very great job of letting us know what to expect and what we need to do. I am very happy with the professionalism of both ladies. They answered all question in a full detail answer. I am excited to get started becoming debt free with NDR.

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    Verified purchase
    Customer Service

    Reviewed April 9, 2019

    I having ever start and I feel my life change. Just talking to them make feel I can move one step forward. Thank you guys for helping me get out of debt. Now I can sleep and not having to deal with all those calls.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 9, 2019

    I appreciate all of the help. The staff was very knowledgeable and helpful. They made sure we understood what was happening and were clear of all steps before proceeding. They made sure to ask if we had questions and did their best to answer them.

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    Verified purchase
    StaffTransparency

    Reviewed April 9, 2019

    My experience was pleasant and informative. I was thoroughly explained all the steps in becoming debt free. When I had additional questions the representatives took time to explain my concerns and assured me that if I had any questions in the further all my questions would be answered.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 9, 2019

    So far have had a great response! Our first contact guy, Alton was very therall. The process so far has been smooth sailing. The welcome call, I'm sorry can't remember her name, but she as well was therall with me. Very thankful for the help and concerns that we have been given. It has taken a big weight off our shoulders and looking forward to being completely out of debt in 3.5 years!!

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    Verified purchase
    StaffProcess

    Reviewed April 9, 2019

    I called National Debt Relief and the counselor was professional, informative and polite. He made my initial experience with this program relatively simple. The payment was much better and within my budget, hopefully this continues going forward. Wish every one success and a great day!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2019

    The experience I had with the two customer service representatives were extremely very helpful and understanding of my situation. I would recommend this company to my friends and family that are in need to rebuild their credit. This is a great way to start.

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    Verified purchase
    Customer ServiceProcess

    Reviewed April 9, 2019

    My experience has been great. Lisa helped me understand the process clearly and thoroughly. And the welcome call was easy and helpful as well. I am very happy with the service and the process to get my financial future back on track. Thank you!

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    Verified purchase
    StaffTransparency

    Reviewed April 9, 2019

    My experience with both representatives was outstanding, they hit every detail of the contract and explained everything to the point that I did not have any questions when done. I cant begin to explain how great they were and keep training people like them.

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    Verified purchase
    StaffProcess

    Reviewed April 9, 2019

    I enjoyed the conversations with Chris and Angel; both were very professional and answered all my questions which aided in me better understanding the program and what was expected. Please give them my personal thanks for a job very well done!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 9, 2019

    Everyone I talked to so far was super nice and they explained everything to me in a very detail-oriented way! Any questions I asked they answer and they covered everything I need to know! I'm so glad that they're working with us improve our credit!

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    Verified purchase
    Staff

    Reviewed April 9, 2019

    Everyone I spoke with at NDR was personable and knowledgeable. I was able to have all my questions answered. I now have more information that I need to move forward with resolving my debt. I know that if I have any future concerns or questions, I can call NDR anytime to have those concerns and/or questions answered.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 9, 2019

    I am very impressed by the customer service with the program. The agents gave me reassurance and answered all my questions. The process was easy and stress free! I'm thrilled to have such a great agency advocating to me through my financial hardship!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 9, 2019

    Excellent service and explanations for any questions I had from the gentlemen who called me at 2 PM MST. I wish I could recall his name, he was quite pleasant to work with! I appreciated the reassurance that this will get me out of debt faster than my other options.

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    Verified purchase
    Price

    Reviewed April 9, 2019

    My experience from start to finish has been amazing. All that I spoke to gave me any and all accurate information to help me resolve my debt in the fastest and most affordable method. I am truly thankful I reached out to NDR and look forward in resolving my debt with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2019

    Enrollment was easy. I appreciate the time you spend with us to be sure a understand everything. Staff is very friendly and knowledgeable and there is no judgement like in other programs. Carlos was ready to talk to and very helpful. The welcome call is a great idea to be sure we knew exactly what will incur. Thank you so much.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2019

    The National Debt relief staff were friendly and knowledgeable. They helped make me feel comfortable with every step of the debt consolidation process! Each step was carefully explained to me so I could understand what was happening. I am definitely Recommending my family and friends for this service!

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    Verified purchase
    Staff

    Reviewed April 9, 2019

    Dear Sirs are Miss. I Am very please with the outcome and help on this matter at hand. All the people are very nice that work for this place. I am very glad that I found them. They all are very helpful.

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    Verified purchase
    StaffTransparency

    Reviewed April 9, 2019

    All the people that I have spoken to have been very nice, not judgmental, answered my questions clearly. Both Alton ** and Ed were friendly and explained everything thoroughly so I understood what is going to happen and what to expect.

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    Verified purchase
    Staff

    Reviewed April 9, 2019

    Help me complete everything and get my account set up as well as give me a peace of mind of getting debt free. I felt I have made the right step into getting debt relief. The team was very polite and knew exactly what they were getting me into.

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    Verified purchase
    StaffProcess

    Reviewed April 9, 2019

    I am really amazed at how quick and smooth sailing this entire process was. Everyone who I have spoken to and helped guide me through each step made my journey to being debt free a breeze. I highly recommend NDR for anyone going through debt. They don't look down on you and their main priority is to help you free yourself from a very stressful situation. They are very informative, patient, and understanding!

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    Verified purchase
    Customer Service

    Reviewed April 9, 2019

    As promised National Debt Relief has managed to help me get underway to a new financial lifestyle, it is a great stress off my shoulders and will allow me to budget more comfortably, they are extremely helpful with there customer service and support.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2019

    Just signed up with NDR. Greg ** was Courteous, Friendly, & informative. Treated me as a person not just another customer. Definitely will recommend to others. Look forward to being debt free soon. The gentleman that also helped with the Welcome call was friendly as well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2019

    Everyone was very helpful and professional. Answered all my questions and concerns. I would recommend them to anyone. I look forward to working with them on resolving this issue with my credit. Every question I had was answered with respect and courtesy. This has helped relieve much stress.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 9, 2019

    I was very pleased on how much knowledge the representative had about the process. Made it easier to make the decision. When I had questions, I was allowed to ask without feeling like I was a lesser person. All items and the process were explained very clearly. I am very please with my decision and am thankful for the educated help involved.

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    Verified purchase
    Customer Service

    Reviewed April 9, 2019

    Going through something so personal isn't an easy thing but everyone I’ve talked to at National Debt Relief have made sure to that I fully understand everything! It’s nice that even after the initial sign up that you have the welcome call to review everything and make sure everything is correct! Thank you!

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    Staff

    Reviewed April 9, 2019

    My debt specialist was so helpful, and patient. I would give him an A+. I'm very grateful, and relieved to be on the path to freedom from debt. The entire experience went smoothly, and pain free. I would highly recommend National Debt Relief to a friend.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 9, 2019

    Dashawn was very helpful and understood my concerns. He was as very courteous and understandable. Explained everything to me regarding the process. Gave me time to think things over before I made a decision. He was very positive that I had made the right decision to go with National Debt Relief. The lady I spoke with for the Welcome call reiterated everything again to me and was very helpful and courteous.

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    Verified purchase
    Staff

    Reviewed April 9, 2019

    The sign up process has been beyond simple. I am more than impressed with the professionalism of NDR. I have never felt that when dealing with a company about my debt that they actually care about me and my family but NDR has made me feel like more than just a number. They do care and they do want to help.

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    Verified purchase
    Staff

    Reviewed April 9, 2019

    So far, everything has sounded good. I just hope that this company does what it says it can do. I’ve enjoyed the reps I’ve spoken with. Everything sounds promising, and everyone has been professional. If I have any complaints, I will let the company know.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 9, 2019

    Service was excellent in all aspects from initial call to end of contract. Staff very professional and friendly. Explained all aspects of contract and what to expect. Then it was reviewed a 2nd time by the program welcome committee re assure and verify all information was correct and all questions were answered. I would recommend highly.

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    Customer ServiceStaffProcess

    Reviewed April 9, 2019

    I was referred by a friend of ours who also worked with National Debt Relief's program and my experience with them has been good. I came into a situation where that time of the year, you get escrow shortage letters and notifications. Unfortunately I have to call back National Debt and see what they’re gonna be able to work with me on with the increased amount that I was not expecting. I've been working with them for about five months now and they've been very helpful. The opportunity to have some of my accounts paid down has been helpful.

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    Staff

    Reviewed April 8, 2019

    Everybody I talk to was very knowledgeable and extremely helpful with all and any questions I had. They where also very thorough with what the company was about and how the Procedure would happen and the way it works and the steps necessary to exonerate my debt.

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    StaffProcess

    Reviewed April 8, 2019

    Excellent all around. So glad you exist! Good service and attention paid to importance of understanding process. Please continue to reach out to those in need because this is critical to the lives of so many! Thank you and keep up this important work.

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    Verified purchase
    StaffProcess

    Reviewed April 8, 2019

    Both representatives were helpful, friendly, and professional in helping me with my needs. Oscar help make the process easy and stress free. Since your representatives are knowledgeable and understand without judgement to your customers. I appreciate the help and information received in the friendly and professional manner in which it was given. I would recommend NDR to any of my friends and family.

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    Verified purchase
    Staff

    Reviewed April 8, 2019

    I would like to say that I have been extremely satisfied with the progress so far, it has been a very friendly, and very thorough team that I have set my account up with. I look forward to working with NDR in the future, and I look forward to being out of that with their help! They've been very nice and helpful so far.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2019

    The customer service was on par with the reviews I have read and I am very pleased with the level of customer service and support provided up to this point in the process! I have a long way to go but am confident that with the level of service provided, I will be able to reach my goal ahead of schedule. Thanks very much for the level of professionalism and attentiveness provided for my case!

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    Verified purchase
    Customer ServiceProcess

    Reviewed April 8, 2019

    Ezikiel did a great job at explaining everything clearly and being super patient as the process took a few phone calls. The whole process was broken down to me step by step so I feel confident and Im very excited in becoming debt free. Thank you!

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    Verified purchase
    Process

    Reviewed April 8, 2019

    Going through the process of enrolling in the program was so easy! I was told step by step what I needed to do. I thought it was going to be much more intimidating and stressful. I feel so much better now and I feel secure in knowing that I have help!

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    StaffProcessTransparency

    Reviewed April 8, 2019

    Everyone I spoke with was really professional and respectful. Made the process very easy and understandable. I didn't have any questions at the end, they explained everything clearly. Had I had any questions I have no doubt they would have been answered accurately.

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    Staff

    Reviewed April 8, 2019

    Everyone I spoke to so far have been very nice and understanding. They review the information twice which I think is great. It is a lot of information to take in and it can be hard to take in everything all at once. All the positive reviews I have seen have been true so far.

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    StaffProcess

    Reviewed April 8, 2019

    Everyone has been so very helpful and patient. They went over all the information in detail. They answered all my questions. Made me feel more confident in choosing to continue with the program. I would refer this company to others.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    Your team made calling in friendly and reassuring. It is hard not to feel judged when going through something like this, and your staff never made me feel that way. Calling for help was harder than admitting needing it. Your team made me feel at ease to call and was willing to help during all steps of the process.

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    StaffProcess

    Reviewed April 8, 2019

    The people I spoke to had great customer support & information. The people I spoke to were very considerate and knowledgeable and made the process very easy and helpful. Would recommend them for anyone in need of help with credit consolidation.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    Helpful and informative simple. Easy to set up with friendly representatives that are able to answer all of your questions immediately. It relieves the stress right after you are signed up. Thankful for the opportunity to become debt free without lingering effects.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 8, 2019

    I was very nervous and embarrassed to make this call. But Akeem ** did a very good job in making me feel ok. I am not sure how the rest of the process will go but he helped me feel at ease with my decision to call. The lady who did the welcoming call was very informative as well.

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    Staff

    Reviewed April 8, 2019

    I was helped tremendously, and I was pleasantly surprised with the help I could get and the team member was amazing and very knowledgeable about what I needed to get me out of the financial burden that I have been under.

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    StaffProcess

    Reviewed April 8, 2019

    Very helpful, made the program easy to understand. David and Rachel. Are the two I work with ,the were very professional and helpful with the whole process. They were very patience with me, due to I need to think thing out, before agreeing to them to many scam out there. Would recommend to friend. My sister is thinking about calling you.

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    Staff

    Reviewed April 8, 2019

    They went over the contract and all the questions were answered and completed in a very professional way. They were very friendly and polite. I will look forward to working with National Debt Relief and hope to get my debit under control. Thank You.

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    StaffProcessTransparency

    Reviewed April 8, 2019

    Service was great and the process was explained clearly and everyone were very professional. The service that I received was the best that I have ever had, and I will recommend National Debt to all of my friends and family.

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    Staff

    Reviewed April 8, 2019

    My overall experience with National debt relief was amazing. I I very please how the debt agent was courtesy and very well spoken and professional. When I accomplish my goal I most certainly will recommend this company to others that find themselves in my situation.

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    Customer ServiceStaffTransparency

    Reviewed April 8, 2019

    National Debt Relief is a very informative and amazing firm. Tyler ** explained everything to me and was wonderful on the phone. He makes you feel very comfortable and is very professional. I would recommend National Debt Relief to my friends.

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    StaffProcess

    Reviewed April 8, 2019

    Thank you NDR (Richard and Macie) for your helping me with enrolling in your program. I needed help and both were very compassionate. Richard understood my situation from the start and he was easy to talk to. Both were very knowledgeable and answered my questions satisfactorily. Thank you again. Norma.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    I was very impressed with all of the people I have spoken with on the telephone with NDR. They are very informed, courteous, and helpful. Thank you for making this experience a little more bearable. I would not hesitate to recommend National Debt Relief to anyone else that I come in contact.

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    Customer ServiceStaffProcess

    Reviewed April 8, 2019

    Excellent assistance from both enrollment and welcome call specialist. I had a lot of questions that were timely responded to my satisfaction. I appreciated the courtesy and flexibility and I hope that with the aid of this program to resolve my financial hardship for the betterment of my credit. Thank you.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    This call was very informative and the person was very friendly. She was able to speak clearly and answered all of the questions and concerns that I had. This call also put to ease any concerns that I was having.

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    Staff

    Reviewed April 8, 2019

    Andrew has been very informative and very easy to work with. He has put a lot of my stress at ease. We have been able to successfully talk to him about any concerns we have had thus far and hes easily been able to work around our schedules.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    Both phone conversations went very smooth. All of my questions and concerns were accurately addressed and taken care of. They both know their job very well. They give you a chance to ask any questions you might have so you don't get lost in the middle of the conversation. I highly recommend National Debt Relief.

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    StaffTransparency

    Reviewed April 8, 2019

    National Debt Relief sounded like something I could try. It was explained to me, and it sounded good to me. They're working on my concerns and I’m satisfied.

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    Customer ServiceStaff

    Reviewed April 8, 2019

    National Debt Relief consolidated my debts. I have a commission-based contract with the company. It was an unusually slow winter. I had health issues last year and leaving almost three months of work set me behind. That’s why I ended up in the program to begin with. They suggested I let my debts age a little bit. I waited three months before they started to negotiate. The ones that they have closed on were substantial reductions and I had a fairly easy payment plan. They were there once I made the call. Then when I needed to skip a few payments in my account, they were really responsive. They have a good understanding of what my situation is. They were more than willing to work with it. They worked it out and are still making that work. They consistently bent over backwards.

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    StaffProcessTransparency

    Reviewed April 7, 2019

    The agent was clear and easy to understand in everything he explained to me. I had thought it would be intimidating and too much to handle for me but the step by step process was simple and easy to follow.

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    StaffTransparency

    Reviewed April 7, 2019

    Very impressive. Derrick was awesome. He took his time to explain everything to me. Very polite and patient. The lady who welcomed me was also awesome. Both of Derrick ** and she were very helpful and professional. I trust that I am in safe hands.

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    Customer ServicePriceStaff

    Reviewed April 7, 2019

    I was in the hospital five times and it cost us $15,000 so we put that on credit cards like Walmart, Barclays and the other ones. I called National Debt Relief and their answers were satisfactory. It seemed like the logical thing to do. Plus, the people were very nice. I talked to two girls at two different times and they went over everything with me and also asked me if I had any questions. However, they set us up a payment plan that was a little steep. That aside, working with NDR was very good. We have told a couple of other people about NDR and they have called the company.

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    Reviewed April 6, 2019

    I'm livid with this company. I want out. They withdrawed money from my account before the date in which it was due making my account negative. Now I owe the bank. I want out of this company immediately and all my money I want it transferred back into my account or me and my husband will be pressing charges. I'm very unhappy very.

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    National Debt Relief
    Response from National Debt Relief
    Hello Janal,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed April 6, 2019

    Very professional and straightforward. Of course, I am a little worried because I have a decent credit score and this will negatively affect it. I have decided to proceed so I can get out from under this debt. I am hoping this will be resolved with my creditors quickly. I am looking forward to working with National Debt Relief to hopefully resolve this debt.

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    StaffProcess

    Reviewed April 6, 2019

    It was an easy experience - they were very thorough and made sure I understood the process. They were very helpful and patient with all of my questions, working with me to achieve a better financial status. Thank you for your time and I look forward to working with you.

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    Staff

    Reviewed April 6, 2019

    I was told everything that they would do with professionalism. I understood everything that he said. I am glad I used them to get my debt resolved. I am looking forward in completing my debt. I will tell all of the people that need to have their debt resolved to contact them.

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    PriceTransparency

    Reviewed April 6, 2019

    I appreciate the clarity of information that has been provided in every encounter I have had. I have been given hope that my current hardship won't define me or my credit rating in the future. I am looking forward to saving money each month and over the course of the program by paying off my debts much more quickly than I could by just paying minimum payments each month. The money I will save in interest payments by resolving my debt with National Debt Relief is incredible.

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    Customer ServiceStaff

    Reviewed April 6, 2019

    I received a postcard in the mail. I was experiencing financial difficulties so I called National Debt Relief for assistance. Nicholas ** answered and my road to financial freedom began. Nicholas explained the process and got my case accepted and the contract was signed. The following day I received a welcome call from the Client Success Team who reviewed the contract for the law group who will assist throughout the process. With the assistance of National Debt Relief, I know I will be debt free soon.

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    Customer ServiceStaff

    Reviewed April 6, 2019

    Darius was very patient and thorough in answering my questions and explaining the whole concept of the Debt Relief Program. He made sure I understood everything completely. My Welcome Call was good also, he basically reiterated everything Darius said and made sure he informed me well.

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    Staff

    Reviewed April 6, 2019

    Everything went very smoothly! I am looking forward to having my issues resolved and moving on with my life! Thank you for all of your help! Everyone that I have talked with has been very helpful and professional. Thank you again for your assistance.

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    Customer ServiceStaff

    Reviewed April 6, 2019

    Nonjudgemental and very courteous. I feel like a weight has been lifted. I am so relieved that I finally called and got help - now I wait eagerly for NDR to do the negotiating on my behalf. All the customer service reps were amazing, professional, friendly and seemed to genuinely care.

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    Staff

    Reviewed April 6, 2019

    It was a very pleasant experience to work with Agent Daniel and the Welcome representative. This financial situation that I find myself in due to hardship and did not know where to turn. I wish that I had heard of NDR earlier in my financial situation.

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    Staff

    Reviewed April 6, 2019

    Everyone has been very nice and professional! They make us feel very confident about doing the debt consolidation!! We tried doing it a few years ago but were leery of it. But now we are confident now about doing it. Thanks for the confidence and making us feel like family, National Debt Relief.

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    Staff

    Reviewed April 6, 2019

    Great Service from your team, pleasurable experience, very informative. I appreciate your time and support and look forward to resolving my debt with your company as we move forward. Thank you. I know I will be out of debt soon.

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    National Debt Relief
    Response from National Debt Relief

    Debra, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.

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    Staff

    Reviewed April 6, 2019

    When I first contacted National Debt Relief, I was very worried and scared of what I was about to do however David ** walk me through it was very helpful. Everyone that I have spoke to has been very helpful and understanding of my situation. I appreciate their help. Thank you, Sandra **.

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    Reviewed April 6, 2019

    I needed debt consolidation and found National Debt Relief online. They kept popping up everywhere, so I went with them, and their enrollment process was relatively easy. However, it would be perfect if things would be resolved quicker. I started working with them in November, now it's already April, and I have just two accounts negotiated and set up for payment. I also have two customer fee payments, like $1,500 which is pretty big.

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    National Debt Relief
    Response from National Debt Relief
    Hi Natalie,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

    Verified purchase

    Reviewed April 6, 2019

    I pretty much did a little bit of research online, and National Debt Relief had the least amount of negative reviews. They provided me consolidation of multiple debts, credit cards and other loans. Now, I'm not struggling to pay bills. The enrollment was pretty smooth too. It only took maybe a couple hours at most.

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    Customer ServiceTransparency

    Reviewed April 5, 2019

    Paul was very patient, educated, explained everything thoroughly and made me feel comfortable even though I felt somewhat embarrassed to be in this situation. I can't believe I waited so long to call. I am looking forward to being debt free and learning from my mistakes.

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    Transparency

    Reviewed April 5, 2019

    Both Gabriel and Jamie were excellent explaining the program, very clear and made me feel comfortable with my decision to go through this process. It's very hard when you are at your wit's end and can't pay your bills in a timely monthly manner.

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    StaffProcess

    Reviewed April 5, 2019

    My overall experience with National Debt Relief was great. I feel that they were very professional and will be extremely supportive in my strive for financial freedom. The process was not difficult and the goals they were set were achievable.

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    Staff

    Reviewed April 5, 2019

    Very thorough and continuously reiterate so as to keep confusion low. This is a very uncomfortable scary time, but they have been very professional thus far. I look forward to successfully completing this process. I am hopeful this will go as smoothly as they say. They did come highly recommended and have an A++ rating with the BBB.

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    Staff

    Reviewed April 5, 2019

    I found myself in a difficult situation with my finances and happened to come upon NDR. I am so happy I did. The person who guided me through all this was Rodney **. He was so helpful but most of all patient. Besides being nervous and questions, he made me feel at ease. All the other team members were so wonderful as well. My stress level has come down a bit and all due to great guys at NDR.

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    StaffTransparency

    Reviewed April 5, 2019

    Everything was explained to me very thoroughly. Agents were very patient and answered my questions in a manner I could understand. They are very prompt with follow up. I feel very comfortable with my experience and would not hesitate to recommend them.

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    Customer ServiceStaff

    Reviewed April 5, 2019

    National Debt Relief is nothing more than a scam. The negotiation fee (in my case) ran the resolved debt up to the same as the original debt minus $1,000. My global savings. My original pay off date was 7/2019. Now they moved it to 9/2019. When I called to inquire about it, I was told they were carrying it over until 11/2019. The person on the phone did a ton of math over and over to try to make sense of it. Then he came up with my total. Settled debt at $11,000. Company Fee for settling the debt at $4,600. Total should be $15,600. But at 73 pay periods, mine is at $17,228. He said, "oh that is because of the smaller fees for holding the money and transferring funds, which is a monthly fee that adds up over time." My original debt was $18,000. Totally useless and NOT WORTH it!

    I feel very much like I was scammed. I was told that I would easily settle for 50% (or $9,000), and I was told my payments would not go past 7/2019. Those, my friends, are lies. And their catchphrase is, "we went to bat for you and there were no guarantees." You are much better off to settle with the credit company or bank, and establish affordable monthly payments. That is what I should have done.

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    National Debt Relief
    Response from National Debt Relief
    Hello Adam,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    StaffTransparency

    Reviewed April 5, 2019

    Both representatives did a remarkable job helping me digest all of my options. They both made me feel very comfortable making a hard decision like this. I truly feel so much better already because of how they clearly explained my options. Thank you.

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    Customer ServiceStaff

    Reviewed April 5, 2019

    I was hesitant to call but now I am glad I did. The staff is very helpful answering all my questions and guiding me on the path I needed to take. I did not feel like I was being judged and everyone that I spoke to was friendly and understanding.

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    National Debt Relief
    Response from National Debt Relief

    It's natural to have some initial misgivings but we're sure that those will eventually become less prominent as you begin seeing progress. Thank you for sharing your story with us today and we look forward to hearing more from you.

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    StaffTransparency

    Reviewed April 5, 2019

    My specialist was very informative and had a lot of information. I had to ask them to repeat themselves because they went too fast as I was I was trying to take in all the information. I know they do this on a daily basis but I really needed them to slow down and explain things more clearly and slowly so I understood what I was getting involved in. Sometimes it was overwhelming for me. But they were accommodating for me.

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    Staff

    Reviewed April 5, 2019

    Everyone was great. It was easy to apply. Didn't take too long. Went over everything with me. I don't know what else to put. Simon took care of it all. He asked me some questions and then decided what would be best.

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    Customer ServiceStaffProcess

    Reviewed April 5, 2019

    Certainly the smoothest process I’ve had when dealing with debt. Every associate involved with my file has been helpful and courteous. I believe anyone wishing to review their options should call. Even if it isn’t right for you they’ll point you in a helpful direction.

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    Staff

    Reviewed April 5, 2019

    All the persons I spoke with were very courteous, helpful, and knowledgeable in their field. They really strived to make my my discomfort in this uncomfortable situation easier. They helped me develop a plan of action that I think is reasonable and doable.

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    Customer ServiceStaffTransparency

    Reviewed April 5, 2019

    Having been floundering in debt for several months due to extreme medical hardship and unemployment, the conversations I had with Jonathan and Kamilla were a huge relief. I'd spoken to two or three other debt relief companies and each one always started their conversation with making me feel like a horrible person for having debt. Your operators were the first to actually ask me how it happened. Further, each employee has made it their goal to not only to gain my confidence but also to help educate me and be transparent with any fees, credit score problems, and expected communications from creditors and NDR both. I look forward to seeing what the next few months have in store getting my life and finances back on track.

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    Customer ServiceStaffTransparency

    Reviewed April 5, 2019

    I am truly grateful for National Debt Relief. Just when I thought I wasn’t going to make it with my creditors, I received an email from NDR. What a miracle. They were kind and thorough with me. They explained every step and all the information to help me. I can’t wait to get back on my feet. Thank you just does not cover how I feel.

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    StaffProcessTransparency

    Reviewed April 5, 2019

    Safia explained everything to me in great detail - she is very patient and knowledgeable and makes you feel at ease with this not very pleasant experience of financial hardship. Everything went smoothly so far and I am comfortable with the process so far.

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    Reviewed April 5, 2019

    My credit cards were not moving every time I made payments. I contacted NDR and everything went well. They worked with me on a payment plan and it has been pretty good since then. Having lower payments on my debt consolidation helped me and I'm happy with everything.

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    StaffProcess

    Reviewed April 5, 2019

    Everyone was nice and very helpful. The process was easy and they helped with every step. I am grateful for all the help and thankful to get another opportunity to get my finances in order. Thank you all for all that you do.

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    StaffProcess

    Reviewed April 5, 2019

    Everyone has been very helpful and professional. They have made sure I understand the program and have the tools I need to get going and succeed. Followup has been great. Everyone seems to communicate with one another and I am excited to get started.

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    Staff

    Reviewed April 5, 2019

    I felt relaxed and that I wasnt alone after speaking with your team. I feel like there may be a light at end of my tunnel. Thank you. I was under so much stress that it was affecting my daily life. Again, Thank you. I have hope.

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    Staff

    Reviewed April 5, 2019

    My husband and I had a very pleasant experience while applying and are very satisfied in our results. Every person we encountered was super helpful. We are so hopeful now to see a light at the end of the tunnel that once was nonexistent.

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    StaffTransparency

    Reviewed April 5, 2019

    We went through every page of paperwork and he explain each one for me so I understand what each page mean. And he was in no hurry and once I had to ask he made sure I could understand what he was explaining to me. I was very please with him and the company for helping me out.

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    Customer Service

    Reviewed April 5, 2019

    Roy was a pleasure to work with. I am nervous about the process, but I am hoping for a positive and timely outcome. The welcome call was reassuring and a good experience. I am grateful for this opportunity and hope others will reach out for help to release the stress of debt.

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    Staff

    Reviewed April 5, 2019

    My overall experience was great! Everyone has been very pleasant, knowledgeable and reassuring. All of my questions were answered and I feel very confident and comfortable with my decision. This was a very difficult step to take but I’m sure I made the right decision.

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    StaffTransparency

    Reviewed April 5, 2019

    It’s a tough situation to find yourself in. The help I received has been greatly appreciated. The individuals I have dealt with have been thoughtful, encouraging, and informative. This was a perfect no hassle, clear, and complete way to handle turning around my situation. Could not be more pleased and at ease, after deciding to take this step.

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    StaffProcess

    Reviewed April 5, 2019

    I would like to thank National Debt Relief representatives Crystal and Brianna for their great assistance. The enrollment to the program was easy with very informative, helpful and useful information. Crystal and Brianna were very friendly and patient, explaining every detail of this process.

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    Customer ServiceStaff

    Reviewed April 5, 2019

    My husband and I have both been impressed with the professionalism of every representative that we corresponded with by phone and by email as we began the process of debt settlement. This is not a place we had wanted to be at in our life right now with overwhelming debt, but we’re thankful for the opportunity to move forward and to make a decision that will benefit our family in the future.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 5, 2019

    Thank you for the great customer service and thorough explanation of this process. We have been very satisfied with Jeremy ** and the other team members that have helped us thus far. The detail of what we can expect during this process has been top notch!

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    Staff

    Reviewed April 5, 2019

    Both ladies that I spoke with (Cass and Camilla) were very professional and courteous. Doing things like this is a hit to your pride. But they both were very thoughtful. Cass couldn't have been better! She calmed my nerves and made me realize that things like this happen and I shouldn't feel ashamed. It may be her job to say things like that, but it helped me regardless.

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    Customer ServiceStaffTransparency

    Reviewed April 5, 2019

    The ladies I spoke to absolutely made my experience impeccable, the customer service is off the chart amazing, they explain everything very easy and simple and will work with you for different payment options. Gained my trust 100% from the moment I spoke to Nilsa.

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    Customer ServiceStaffProcess

    Reviewed April 5, 2019

    Joseph was very patient in answering all my questions, even to scheduling multiple phone calls and allowing me to do my own research. He was very encouraging, and not pushy at all, and basically exemplified all that I've heard about the program.

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    Staff

    Reviewed April 5, 2019

    So far the people I have spoke with are very nice and helpful. They make sure they have the information they need to communicate with the creditors. Then they will work to get the job done, and all parties are satisfied in the end.

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    StaffTransparency

    Reviewed April 4, 2019

    I’m am so relieved and the team helped me to set up my debt and walked me through and the patience’s of the both team. And now I will have a peaceful mind and I will be worried for only one payment and I will be debt free in 39 months.

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    Staff

    Reviewed April 4, 2019

    I am so relieved that I did this. The staff is very friendly and thorough in explaining everything in detailed. Very patient and understanding. I highly suggest the legal benefit, it is truly a peace of mind. In three and half years I will be debt free.

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    StaffProcess

    Reviewed April 4, 2019

    Everyone is very nice. They are helpful with all questions. I have received fast responses to questions. Very informative and went through all paperwork step by step. Everything was done electronically for a fast painless process. I'm looking forward to working my way of our debt.

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    Customer ServiceStaff

    Reviewed April 4, 2019

    Honestly, I was a little hesitant with talking to someone live on the phone about our information since I know many scam calls are out there. Atif our assigned Certified Debt Specialist with National Debt Relief was extremely understanding and sent over an email before talking in great detail to very his information. He was very helpful in understanding our options and answering our questions. We are grateful to be on a better start of becoming debt free.

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    Reviewed April 4, 2019

    Didn't care for the several repetitions of reading and listening to the long paperwork --- I know, - you gotta make sure it's all clear--- from my research 50% off my credit charges is exceptional (mentioned several times). But if I'm offered only 25%, I can only assume that's not a sincere final negotiation.

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    National Debt Relief
    Response from National Debt Relief
    Hello Stanley,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.

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    Staff

    Reviewed April 4, 2019

    I have been very satisfied with the promptness of National Debt Relief. They have answered any questions and concerns I may of had. They have provided me with all the information I need to follow my progress and stay in touch with them.

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    StaffProcessTransparency

    Reviewed April 4, 2019

    Just starting the program and everyone that I have had contact with has been friendly, helpful, and pleasant. So far I would have no problem referring a friend. The process was easy and explained well with each step. I was asked multiple times throughout the initial sign up about questions as the representatives wanted to ensure comfort and full understanding.

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    StaffTransparency

    Reviewed April 4, 2019

    The agents that I spoke with were very helpful and explained everything very well. They made me feel reassured that this is the best way to go. They helped me fill out all of the forms and create the necessary account to process my payments. Thank you for your help.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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