National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 6, 2018
Very fast, effective, courteous to my situation. Was able to give me an answer within an hour of my call. This was not a scary or threatening process at all for me, very helpful. I felt relief immediately, wish that I would have called National Debt Relief much sooner.
Reviewed June 6, 2018
So happy that I was referred to National Debt Relief. I was about to go with another debt reduction company that wanted a monthly payment higher than my paycheck. National Debt Relief set me up with a payment plan that is very reasonable given my current situation. I am so very grateful for them and their service!
Reviewed June 6, 2018
When I contacted National Debt Relief I was feeling lost, I had been struggling with over twenty thousand dollars in Credit Card debt and making no headway. Then I incurred a thousand dollars in debt from local Bailbonds from trying to help a friend. But my problems didn't stop there. My car threw a rod and had to be replaced. This put me debt in way over my head. Unable to find a job to cover extra expenses I turned to National Debt Relief. They were extremely helpful and informative putting a plan of action together to get my debt resolved in 39 months and putting my life back on track.
Reviewed June 6, 2018
I signed up for a debt relief program today with NDR. Every person I spoke with was professional and courteous, and they were very clear on everything I was signing up for. Every person with which I spoke answered all my questions and I am very glad I signed up for this service. Thank you.
Reviewed June 6, 2018
We were able to accomplish a great debt relief thanks to this agency. Thirty years of debt resolved in three and a half years was very refreshing. Knowing that our funds are going to support our family instead of creditors is a great accomplishment!
Reviewed June 6, 2018
Very satisfied with all the people I talked to. I would recommend them to anyone. They were very helpful. They answered all my questions in a very timely manner. They said they will save me a lot of money and I believe they will. Thank You.
Reviewed June 6, 2018
The two people that I worked with today saved my life. I was so close to ending my life knowing that there was no way I could have survived with SSD cutting my monthly amount from 908.00 a month to $774.00. I have paid my creditors on time and didn't know how to do it from now on. There will be no more credit of any kind for me. If I don't have the funds, I will go without. Thank you from the bottom of my heart. I will now be alive to watch my first grandson graduate and hopefully my health allows me to see the second one do the same in 7 years. THANK YOU. THANK YOU. THANK YOU.
Reviewed June 6, 2018
Representative was very informative. Would just ask to slow down a little when communicating. I found it to be a little challenging to keep up because she was reading so fast. Looking forward to this opportunity to work with National Debt Relief on becoming financially free from this enormous debt.
Reviewed June 6, 2018
Debt Relief. So far great service. 6 months in and already have 2 accounts ready for settlement. I would recommend National Debt Relief to anyone experiencing hardships with credit card debt. Well informed company. My wife and I thank you!
Reviewed June 6, 2018
All of my contact has been very positive. Everyone is extremely professional, efficient and caring. They have all reviewed and assisted me in my data submission and offered advice. This decision has been a difficult one for me but I know that resources are available should I need help going forward.
Reviewed June 6, 2018
Joel ** was OUTSTANDING!!! He made the process very smooth and made me feel at ease. He explained everything fully and he showed that he cared. Due to his action, I will be referring others to the program. I have never been in a program like this before and was scared to attempt. However, thanks to Joel, I am completely thrilled with this program.
Reviewed June 6, 2018
I didn’t know what to expect but I was pleasantly surprised at how helpful and informative the representatives were. Would definitely recommend to anyone going thru a similar situation. The wait time to speak to a representative was low as well.
Reviewed June 6, 2018
I have had a wonderful experience thus far and been provided a full understanding of all processes and what to expect. This is my first time asking for debt relief and I feel confident that NDR will be best suited to aid me in reaching my goals.
Reviewed June 6, 2018
I could not be more satisfied with my experience with National Debt Relief so far. The agent who enrolled me in the program spoke to me with the utmost respect and courtesy. My agent made the enrollment process simple and easy. I completed all enrollment questions during a single phone call, and I signed all contracts on my mobile device within minutes of completing my call. National Debt Relief is transparent and sets clear expectations for debt settlement. NDR also thoroughly covers the pros and cons of debt settlement, and calculates your expected savings as a result of utilizing their service and compares those savings to the savings expectation if you enrolled in credit counselling, took out a debt consolidation loan, or made minimum payments on your unsecured debts. In my case, NDR offers the most savings by far. I am looking forward to my continued relationship with NDR as they help me to achieve my fresh financial start.
Reviewed June 6, 2018
I had a great experiencing despite the nature of my situation. I was in debt and stressed out. I looked up ways to solve my debt issues and found National Debt Relief. They were voted the top in their class. I was so glad I did! They got me the support I needed and resolved my issues easily and effectively. Within an hour I was on track to resolve my debt issues! I highly recommend them.
Reviewed June 6, 2018
My experience has been great so far with the debt consolidation that National Debt Relief are offering. I would recommend to a friend that's in debt and need help to recover from a financial hardship.
Reviewed June 6, 2018
Mr. Ronald ** was the agent that contacted me for my “Welcome Call” for National Debt Relief. He was courteous, concise and gracious in his presentation. He stopped whenever I had a question, answered it to my satisfaction and continued through the process, giving me helpful hints on how to handle the various aspects of each subject. It was a pleasure dealing with Mr. **.
Reviewed June 6, 2018
Completely satisfied with the explanation of the negotiation with creditor. Hope you continue to help me. Thank you very much. I will fax the other paper work tomorrow. I don't have any questions or things to talk to you at this time.
Reviewed June 6, 2018
Awesome. So far the company is living up to its name. I was immediately relieved of my debt stress as the representative explained to me what to complete and expect from the program, and the assurance that the company has years of experience.
Reviewed June 6, 2018
Great job. These guys helped me out like I was one of their own. I needed help with some dumb debt I had got myself Into because of an Injury and the people I spoke with here at National Debt Relief were awesome.
Reviewed June 6, 2018
Everything was explained to me in a easy understanding way. My experience was really good. Thanks so much for helping me. I was guided through the paperwork that was easy for me to understand. I know I made the right decision to seek the help of these fine people.
Reviewed June 6, 2018
Everyone was wonderful to work with. They all made sure I understood what was going to happen. I would definitely recommend National Debt Relief to people like me that are in deep and just can't seem to get out. Paul was wonderful working with me via email, since it was hard for me to get to the phone to make the call. Thanks Again National Debt Relief.
Reviewed June 6, 2018
Everyone is very polite and helpful. There is nothing more comforting in a desperate situation than to have capable advisors who know what they are talking about and do not talk down to the clients. I highly recommend this service to anyone in financial trouble.
Mary-Eileen, we're happy to hear our agents helped set your mind at ease during this challenging time in your life. Please let us know if there's anything we can do to help make the process run smoother. Thank you for taking the time to share your thoughts with us today.
Reviewed June 6, 2018
Al ** has such a reassuring voice and demeanor. Answered all of my questions some of them more than once. I was hesitant about the company being legit and Al reassured me. Al called back to informed me about my monthly payments would be raised by $100.00. He was very apologetic and explained why.
Reviewed June 6, 2018
David made my day when we began talking! I was super stressed and intimidated to call! He made me feel more comfortable and not so nervous to make the steps to make our credit better again! He explained everything and did not get upset when I had questions. Then we spoke to the welcome team and Gabriella was wonderful and was able to explain everything and answered all of our questions. We can't wait to start the program and make steps to get back on track. Thank you NDR!!
Carissa, thanks for taking the time to reach out and tell us about your experience! We're glad to hear that these agents took care of you and helped make you more comfortable with the process. We look forward to working with you and wish you the best!
Reviewed June 6, 2018
Everyone that I spoke with was every helpful and polite. They made sure I understood the process and walked me through everything. Also asked if I had any questions through the whole process. I would recommend this program to anyone.
Reviewed June 6, 2018
It's pointless to have this service. They really do not help you and charge you so much to even help you when you could be just paying it off yourself. You actually paying them to just tell a collection company how much you can pay them month. And they charge you first then once you done paying them then they go in and pay the charge off. However they do not provide service that would help remove anything off your credit. So it's really not worth paying somebody to do what you can do.
Hello Dyesha,
Thank you for your comments. We are sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to better understand and make things right. You can also call us directly at 888-660-7427.
Reviewed June 6, 2018
They strive to help you diminish your debt and since we’ve been in the program they’ve done that. I was with another company that didn’t resolve anything. Thank you National Debt for helping get my debts resolved very quickly!!! If you’re in trouble and you find yourself drowning in interest rates and going nowhere these are the people to call.
Reviewed June 6, 2018
I spoke with a male employee who was very pleasant and professional. I clearly understood everything he explained to me regarding the program and he was very prompt in sending me several emails. I felt a relief come over me and a calmness to be told that I could be free of debt between 12 to 48 months.
Reviewed June 6, 2018
Both people I worked with, Brian and Victoria, were very knowledgeable and friendly. They explained things very well and answered all of my questions with great ease. I would highly recommend both of these people and this program to my friends.
Reviewed June 6, 2018
Both individuals that I dealt with were knowledgeable and could answer all my questions. This was a hard decision to make and they made it as painless as possible. We know the road ahead will get bumpy, but they gave us all the tools to help us navigate the process.
Reviewed June 6, 2018
It was a friendly, helpful and insightful experience. I am very glad I made that call. My husband just recently passed and I was worried that I wouldn't be able to handle it. I felt so much better after the calls.
Reviewed June 6, 2018
I was in debt and I went online and National Debt was the first one on there. I went with their debt consolidation program and my experience was great. They asked how much I was in debt and how much I made. And then, they figured out my income and how many bills I had a month, and they decided how much I could afford. I’m still working on the program, but it's paid off a lot of my debt. National Debt's reps were very courteous, nice, and helpful, and they wanted to help me get through this.
Reviewed June 6, 2018
I liked National Debt Relief's price difference over other debt relief companies. I enrolled all the debt that I had, around $60,000. I had a lump sum payment that I added into that, so it kind of move things quicker. Now, what I need to do is go over my budget and see how much I can contribute on a one-time basis to get back on track. So, I owe them a callback. Moreover, it might be nice to do emailed transfer notices. Say, you’ve got a schedule set up that you’re gonna withdraw $100 every Tuesday, and you got email notification set up to do similar things. It would be good if that particular transaction type had its own email notification. Nevertheless, it is very easy to get in touch with them and their payment plan is flexible. I noticed that I got to pay all my bills once a month now, which is a little tougher than paying it twice a month. So far, NDR is doing a good job.
Reviewed June 5, 2018
I would truly recommend this company to friends or family. I had researched different debt consolidation companies and the Better Business Bureau rated this company as an A+. I am so relieved that my husband and I can pay off the debt we owe. We are both so relieved and happy!
Reviewed June 5, 2018
The experience has been great! I was nervous taking the necessary steps in consolidate my debts. They made everything fast and easy. They answered all my question and I think this was the best decision. I will definitely recommend National Debt Relief.
Reviewed June 5, 2018
Hoping for a good experience and a great outcome but a bit nervous at this time. I am not sure what to expect so it is difficult for me at this time. I will have to trust that National Debt Relief will stand by me through this process.
Hello Joe,
Thank you for giving us the opportunity to help you reach a debt-free future. There is always a little apprehension at the start of any new journey. However, just remember that we are with you every step of the way.
Reviewed June 5, 2018
All of the customer service representatives were extremely helpful and knowledgeable. They helped me through the process by explaining everything to me. I appreciate their patience and eagerness to help me get my affairs in order. It has helped give me peace of mind and reduced my stress level. They will help me through this process every step of the way.
Reviewed June 5, 2018
Very friendly and helpful service, would recommend to anyone needing help in this area. They handled our debt solution plan quickly and gave sound advice on what would work best for us. Explained the program very well and was easy to understand.
Reviewed June 5, 2018
My experience has been easy and pleasant. I was able to sit back and allow debt relief to work in a fast manner. My agent assisted me during the initial process and everything has been smooth sailing ever since.
Reviewed June 5, 2018
I have heard great things about this program and I'm excited to be able to get debt free now. While they were explaining to me what the benefits are to enrolling, I felt a relief to know that I would finally be able to relax and not worry so much about my debt. I had been working myself to death to pay off my debt and now paying the price with my health. The idea of being able to take a step back from working so much and breathe is amazing. I am 23 years old and ready to take control of my life again.
Reviewed June 5, 2018
Great experience. Felt comfortable and confident in the rep that was assisting me. Everything was explained. They made sure I understood the whole process. The rep was patient and very knowledgeable. I am happy I did it... I look forward to being debt free. Thank you.
Reviewed June 5, 2018
Valentine was extremely helpful and clear as to what is going to happen with my finances. I am hoping that this company and its employees are true to their services. I have to depend on them as I have nowhere else to go. Thank you.
Reviewed June 5, 2018
I came to National Debt Relief in a bit of a crisis and in need of assistance of getting my finances in order. The customer service representative that assisted me answered all of my questions quickly and accurately. He guided me through the process faster than expected, and got me on a payment plan that I could live with, and rid my debt within two years.
Reviewed June 5, 2018
So far everyone has been nice and helpful. No one has made me feel bad about the credit debt that I am currently in. I am looking forward to working with the program to resolve and ultimately solve my problem.
Reviewed June 5, 2018
The individuals who I dealt with were very friendly and helpful. The program process itself is a little difficult to grasp at first but the employees who I worked with walked me through each step of the process. I feel as though everyone is being very transparent.
Reviewed June 5, 2018
Worried about making my payment and Anthony was very nice and understand and helped me making updated arrangements on monthly payment and making sure I am able to continue in my process of becoming debt free. I appreciate how much he was so understanding.
Reviewed June 5, 2018
The people I spoke with were knowledgeable on all areas of the program in and out. Punctual when making followup calls! I am glad I found this company to work with on my financial goal of becoming debt free. Best of all I know I'm in good hand with National Debt Relief!
Reviewed June 5, 2018
Andrew and Blake: Both of these agents were extremely helpful, they were both kind and gentle in how they spoke to me, and yet very professional! It is a difficult thing to come face to face with the debt and they helped immensely. I appreciate the true compassion that I could hear from each of these men while I made a huge decision to try to get ahold of my life and finances! Thank you!
Reviewed June 5, 2018
Everyone I talked with was very professional and made sure I understood each step that was needed. They made me feel comfortable that I made the right decision to do this. Would recommend them to anyone in a financial hardship.
Reviewed June 5, 2018
I am so happy that they’re helping me with my Debt. They’ve been helping me out through this hard time that I’ve been going through. I’m very satisfied with the help they’ve given me and hopefully I can get out of the rest of my debt. They help me succeed to Dentist today and I’m so excited about that. Appreciate your help National Debt Relief.
Reviewed June 5, 2018
I was very nervous with starting this program. Luckily I had a co-worker who also did the same program with this company! She confirmed for me that she has been graduated from the program for a year now and her credit score is in the mid 700s. I am very pleased and excited to begin this program myself. I suggest if you are in credit card debt, this is the company you go through to get out of debt. Very nice people and a really great experience so far.
Reviewed June 5, 2018
It only took us a couple of days to get our account set up and be on our way to paying off $35,000 in credit card debt. The payments are a little higher than I hoped, but doable and knowing that in less than 4 years our debt will be gone is priceless. The associates we worked with were knowledgeable and friendly and made the process easy to go through. Our thanks to them and to National Debt Relief for the service and hope they are providing.
Reviewed June 5, 2018
Good welcome call. The representative I spoke with explained everything, however, there was more talking than listening or answering questions. More like reading a script than a conversation. It worked for me because I already understand the program. But for someone not as familiar with it, they might agree to something they don’t fully understand.
Reviewed June 5, 2018
When I first called, I was apprehensive and a little embarrassed at the financial situation I was in. I felt as though I was stuck in this cyclical burden of my minimum payments. Both Daniel and Yvonne were so patient, clear, kind, and thorough. I felt as though there was truly a light at the end of this tunnel, and I really appreciate their time.
Reviewed June 5, 2018
I have received answers to all of my questions, and I have had the program explained to me very clearly. All of the people I have spoken with over the phone have been friendly, considerate, and personable. Very happy with my experience.
Reviewed June 5, 2018
All of my interaction with representatives has been very positive, professional and thorough. All of my questions have been answered fully and I have confidence in the program. Devin and Simon have been terrific. The email correspondence provides a comprehensive documentation of my personalized program and process. This is a big step for me and this full service team has made all the difference.
Reviewed June 5, 2018
I believe it takes entirely too long to resolve the issues. It feels as though my account is not important. I realize there are many other clients. Also, offering to pay off my debts by securing a credit card for me for the balance I owe. I am trying to get out of trouble from using credit cards, why would I want to have another one? I am grateful for the accounts you have resolved, please don't get me wrong, I appreciate it.
Hello Timothy,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed June 5, 2018
Was explained clearly! The things I asked were a lot of questions. They were all answered at the end of the call. I was happy that I had decided to do this with your Company and I would recommend it to many other people.
Reviewed June 5, 2018
I had the pleasure of having Charlene ** as the representative who handled my case. She was unbelievably helpful, professional, and above all... patient. I had a number of questions and she answered all of them simply and clearly so I understood completely the program and how it worked. By the time we had finished our conversation(s)... I had felt like a big load had been lifted from my mind.
Reviewed June 5, 2018
Hi there, my overall view of the customer service that was provided to me was beyond exceptional. My agents went through all the agreement, policies, HIPAA compliance and banking information in a very professional manner. They made sure that I fully understood every aspect of the National Debt Relief program.
Reviewed June 5, 2018
Mrs. Evelyn ** displayed excellent customer service and was well informed. The whole experience was outstanding and I feel secure regarding my creditors. Keep up the good work at National Debt Relief. To add to my comment I had no idea that the amount I owed and how long it would had taken me to perhaps take or even try to pay off my debts. Looking at the cost and fees, lets not forget all the interest rates that are accumulated to you credit as well. Overall, I feel like a big ball of pressure has be lifted off my shoulder - Thank to National Debt Relief.
Reviewed June 5, 2018
The customer service is very professional; the agent is caring and concerned about your financial well being. She answered all questions and made sure I completely understood everything. She was very thorough. The start of the processed moved faster than anticipated.
Reviewed June 5, 2018
My enrollment today will change my life. All questions answered. Mr ** & the female from welcome group were very professional & helpful explaining the program. Anticipate being very satisfied with end result, debt free. Clear explanations regarding debt collectors phone calls & being provided with phone numbers of who they should contact was a relief.
Reviewed June 5, 2018
Great experience with great service and also knowledge, I'm looking forward this plan to help me get better on my dept problems. Thank you guys for the help and the advice that was provide and keep helping the people that needs the help.
Reviewed June 5, 2018
I had called your company yesterday. Things moved quickly and very smoothly. My debt counselor was very friendly and non judgmental. She answered all my questions and put me at ease. I did my welcome call today. That went very smoothly as well. Very professional and non judgmental as well. Explained everything and took the time to see if I had any questions. I would highly recommend your company to anyone that I know the needs help.
Reviewed June 5, 2018
So far I have had great service from everyone I have spoke to. I never wanted to find myself in this situation, but no one has been judgmental. Keep up the great work! I would definitely recommend National Debt Relief to any of my friends in need.
Reviewed June 5, 2018
Keith was amazing and helped me so much. He took the weight off my shoulder in helping me with my debt. I am so thankful for him. He spoke to me like he was a friend and helped me feel better about the whole situation. Thanks so very much.
Reviewed June 5, 2018
The two people and the process have been great. I should have done this before I drained all my cash resources. If this works you literally have saved my life. I would recommend this program to any of my family and friends.
Reviewed June 5, 2018
When I first spoke with Jeremy, he was very polite and supportive and listened to my situation. I know he listened to me cry and answered a lot of my questions, because I didn’t know what to do next and this was the only thing I felt I could do to get me help. I thank him for that. I also spoke with a women with my welcome call, I’m sorry I’m forgot her name, but she was also very supportive and answered my many questions I had about the program. I thank you both. I just need help and I turned to your agency to help, to get my life back on track. Thank you.
Reviewed June 5, 2018
Both men that I spoke with were very helpful and easy to talk to. They were able to answer any questions I had fully. While this can be a very stressful situation, both were able to put my mind at ease.
Reviewed June 5, 2018
Updated on 01/19/2019: National Debt Relief said that the timeline to settle all the debts was approximately three years and we're about 30% done already. With this program, It’s easier to manage my paying people back and having one loan instead of trying to keep track of paying everybody. It's not hard at all to get a hold of somebody either. All I have to do is call the 800 number and they’re on the phone with me right away. The people there are all very friendly and always extremely helpful. I've also recommended the service already.
Original Review: I had a very informed experience and would recommend National Debt to family and friends. Everyone involved was very kind and informed me of all The information that I needed. I look forward to working together to clean up my debt.
Reviewed June 5, 2018
Was very pleased with everything that agent had to say, was very informative and explained the process to me. I would definitely recommend this to anyone that needed help and couldn't get out of debt on their own. I appreciate all the information and how well Dave spoke to me about everything.
Reviewed June 5, 2018
I would strongly recommend National Debt Relief. They are rated 9.8 in the top five of consolidation companies. They take their time to explain everything about the program step by step and try to fix your payments in your budget and gives you the option to pay more if you have it so it can help you speed up your process of becoming debt free faster.
Reviewed June 5, 2018
Darius ** (Facilitator) and Andy (Welcome Call) were fantastic. They were very thorough, informative and very attentive to my questions. They made the process very user friendly as well. I would recommend your services to my friends and colleagues. I am very happy with the services that they both provided. Thank You very much.
Reviewed June 5, 2018
I appreciate this opportunity to clear my debts. had massive losses in Hurricane Irma and could not recover. Thank you for your help. I had very good credit a year ago, but much was lost. The phone persons for National Debt relief were so professional and courteous, also very thorough. Thank you so much.
Reviewed June 5, 2018
NDR works very hard to get debt resolved on your behalf. Not having the stress of creditors calling is a huge relief. They incur all of that for you. The minimal payments and stress relief have made my life so much easier!
Reviewed June 5, 2018
They answered every question I had and were very transparent with me. I felt like I was able to fully commit to the program and make it through. If I had any concerns, they found a way to help me be more at ease with my decision.
Reviewed June 5, 2018
The service from start to finish from everyone I dealt with was amazing, welcoming and very well explained. We didn’t move forward not unless I understood everything that was taking place. I would recommend to everyone who is need of a debt solution.
Reviewed June 5, 2018
My experience so far has been good. Each party explained what my role is in clearing up my debt and answered with accurate knowledge. They took the time to break down every part, which gives me confidence in knowing I can and will complete this program.
Reviewed June 5, 2018
This communication is a representation of the superior service that these guys have provided for me. Frank ** and Erik **. Erik ** showed a genuine interest in my situation and has gone out of his way to ensure my satisfaction and success with this program. Frank ** was genuinely interested in my circumstances and proved to be very helpful in assisting me. Thank you so much for this opportunity to get my life back on track. I will recommend this service to everyone I know.
Reviewed June 5, 2018
The team explained everything to me very clearly. I feel a weight lifted off my shoulders knowing NDR will be helping me to get out of debt once and for all. I'm glad I finally reached out to them for help.
Reviewed June 5, 2018
Kathryn is amazing. She made me feel confident throughout the entire experience. I went in feeling generally ashamed that I had gotten to this point but she made me realize that this is just a time to buckle down and begin to make informed grown-up decisions. Thank you for that Kathryn. Thank you all for your exceptional customer service and care!!
Reviewed June 5, 2018
When I first contacted National Debt Relief, I spoke to Steve and he walked me through the entire process. He was kind and answered all my questions thoroughly. He made a very stressful situation so much more tolerable. When I spoke to Blake the next morning to complete the Enrollment process, I was equally satisfied with my experience. He was kind and informative. He was patient with all my questions and concerns. I am very satisfied with my experience.
Reviewed June 5, 2018
They have a professional staff that have explained in detail every aspect of what I could expect from their services, I feel like they took a huge load off my shoulders and relieved me from all my stress. I was treated with respect good customer services. I would recommend National Debt Relief to everyone.
Reviewed June 5, 2018
Every person I was in contact with were both professional and friendly. Excellent team! Would refer your service to my family if they needed your services. Look forward to dealing with them as I work thru process of eliminating my debt and regaining my life. Thank you very much for making the process fast, friendly and professional.
Reviewed June 5, 2018
Excellent welcome call today! My customer service representative was very informative, took the time to answer all of my questions. He was very polite and friendly, and most importantly made me feel confident that I made a great decision to work with National Debt Relief.
Reviewed June 5, 2018
I am just starting the program, so far the initial introduction has been good. I will further give more once I have been in the program a bit longer. The signing of the papers was not difficult at all and I believe I understand as well. Thank you for starting me on correcting my debt.
Reviewed June 5, 2018
A reasonable alternative to filing bankruptcy. Debt Specialist (Theodore **) was patient and informative, clearly described the process and responded to all questions. Also he processed application and returned paperwork promptly. Welcome specialist (Shera **) reviewed information, answered questions completely, and processed paperwork promptly. Both specialists were professional and well-informed. Web site was easy to navigate and provided information in concise, easy to understand language.
Reviewed June 5, 2018
Everybody was spot on and was very helpful with what I would have to do. I could not ask for better service. I will be recommend this to all my friends and family who are struggling with debt like me. I appreciate everything that National Debt is doing to help people. Everybody deserves a second chance. Thank you.
Reviewed June 5, 2018
Very well explained, and very quickly signed up. I appreciate everyone's help in getting this started for me. This process has been seamless from the beginning, and something I would recommend to my friends and family. I cannot wait to get started.
Reviewed June 5, 2018
This process was streamlined and to the point. The email correspondence seemed clear and there was help available to talk you through the documents that needed to be signed to confirm acceptance. The phone calls were answered by real people, not computers. It was a difficult process to begin, but hoping for good results. Thank You.
Reviewed June 5, 2018
Excellent service, extremely satisfied with Jonathan **, Paul ** and the prompt attention from the service team by far exceeded my expectations!! Thank you for going above and beyond “the typical” customer service robot mantra. It's very evident that this company cares and values clients.
Reviewed June 5, 2018
They have been extremely pleasant to work with! Every person I've interacted with has been so friendly and helpful. My debt is on its way to being resolved. They explained everything and answered all my questions. They are also easy to get a hold of. You don't have to go through a million prompts.
Reviewed June 5, 2018
The three staff members that spoke and worked with me were polite and professional. They explained in detail every aspect of what I could expect from their services and my cost for each service. I was treated with respect and dignity throughout the interviews and the services they provided. Good professional staff!
Ronald, thank you for taking the time to share your experience with us. We're happy to hear that our agents treated you with respect and professionalism. Please let us know if there's anything else we can do to make the process more convenient for you.
Reviewed June 5, 2018
Sales rep was very helpful getting me through this process in every way. I could not have done it without him guiding me through it. The process was a little stressful but well worth it in the end. Would recommend it to anyone.
Sharon, congratulations on successfully completing your enrollment! Initially, it may seem like a lot of information to digest, but our team is always happy to walk you through any items you're having trouble with. Thank you for taking the time to leave feedback today!
Reviewed June 5, 2018
Eric ** was very professional and courteous, even when I did a follow-up call with more questions. He responded to my emails promptly too. Overall, I had a great experience. The guy who also did the welcome call was very knowledgeable about the nature of this program, and I am highly thankful to him too.
Reviewed June 5, 2018
Very patient with all of my questions and concerns. Overall it was a very pleasant experience and I would highly recommend to friends or family. The hard part is just beginning but I'm excited to rid myself of the debt I've occurred.
Reviewed June 5, 2018
The service that I received from Alex was wonderful. He walked me through the entire process and didn't make me feel as if I was a failure. He was thorough in his approach and felt a huge sigh of relief once we had completed the process. I am looking forward to beginning the program to becoming debt free.
Reviewed June 5, 2018
Getting set up and enrolled is easy and painless. You can call at your convenience and they are the most patient group of people I have ever worked with. I would definitely recommend this to anyone that is going through a financially hard time.
Reviewed June 5, 2018
Contacted NDR today, initially by completing questions on website. Was called back very promptly. Michelle was very pleasant to deal with. She took my information and was very understanding during all phases. Spoke later with young lady in Welcome Department and also found her pleasant and very helpful. A good start to what I hope is a speedy resolution to my debt problem. Thank you.
Reviewed June 5, 2018
Great service. I am confident the team will get the job done!!! I look forward to working with the team with getting my files settled to reasonable terms. I believe this was the right action for me to take at this time!
Reviewed June 5, 2018
The representatives that I have had the pleasure speaking with and working with starting with Ben ** and the young lady who did my Welcome Packet (sorry for not remembering her name) have both been professional, respectful, patient, and mindful of my needs and feelings. They seem to be very knowledgeable whenever it came to their business making sure that I completely understood every aspect of my contract before we went any further, making me feel at ease.
Reviewed June 5, 2018
Great Experience So Far... We just started the program so I don't have much to say but so far the experience has been very easy. Since NDR is rated #1 in their field, I trust everything will run smoothly. Everyone I have dealt with has been very courteous and knowledgeable.
Reviewed June 5, 2018
My daughter referred me to National and so far I am very impressed. As a former customer service rep and sales manager, they are straightforward, direct, and understanding. They quickly assess your ability to participate and then move quickly to garner the information and get the account set up. And they are very understanding about your particular situation.
Reviewed June 5, 2018
When I called, I didn't know what to expect. The whole process was very friendly and professional. I felt more at ease when I was finished. Looking forward to being out of debt. I should have done it sooner. Thank you!
Reviewed June 5, 2018
I called National Debt Relief and their reps asked me a bunch of questions. Then, they sent me some paperwork to look over and sign. I sent those back in and I was on my way to getting some help from them. So far things have been good with them and I'm about halfway done through their process. However, there were a couple of months that I had to skip payments because I needed the money. NDR was good about helping me and they were really nice about it. Also, their negotiators were really good and they explained everything. While I don't know what they're paying off at the moment, they let me know when they manage to pay a debt off. NDR is working with my creditors and they're getting me out of debt. Overall, they're pretty good and I'd tell others to go through them.
Reviewed June 5, 2018
I had surgery so I wasn’t able to work and finances weren’t available to be able to fix the bills. I decided to give National Debt Relief a shot and they were really helpful. I like getting going with it. The reps made the enrollment process easy and they let me know what they needed to do. Everybody that I talked to has been very polite and helpful. We’re coming up in about a year, so I got about two more years after that. National Debt Relief gave me a bit of relief when I needed and they’re willing to work with me, so that’s helpful.
Reviewed June 4, 2018
My experience was great. Everyone was helpful and polite. And the process was simple and quick. I would recommend this program to anyone that’s struggling to make their payments. I wish I would have known about it sooner. I filled out the application and was enrolled in the program the very same day.
Reviewed June 4, 2018
James made our experience with National Debt Relief absolutely remarkably smooth. I called him on a Monday and by Wednesday night we had everything in place. My husband and I were astonished. Our experience with our second operator (can't remember her name) lasted another 15 minutes, but again was very smooth and painless. Would absolutely recommend our friends.
Reviewed June 4, 2018
Rocco ** assisted in giving me the scoop on the entire program. He made sure I knew what National Debt Relief can do for me. Sherylin also assisted in the process to make sure I understand everything. National Debt Relief gave me an amazing quote on everything and made me have peace of mind for the future. Thanks a ton. 5 stars for sure. You guys are the best!
Reviewed June 4, 2018
Great customer services, everyone was very informative and helpful in this whole process, not to mention how quick the process was. I'm very pleased with the experience so far. I'm looking forward to getting my credit in order and reducing my stress level. Thank you.
Reviewed June 4, 2018
Both Karen & Oscar were very friendly and thorough. They made the process easy to swallow. Thanks to them, the process went smoothly, explaining all parts of the contract clearly. Nothing was left out. It takes about an hour to get through all the information, but it goes quickly.
Reviewed June 4, 2018
Both agents were very clear and in depth about the details of the program. They explained everything well, and let me know my options and exactly what I was getting in to. I felt much better after speaking with them on my road to financial freedom!
Reviewed June 4, 2018
Agents were very kind and very helpful with making sure I understood everything. Answered all my questions. It gives me confidence that they knew what they were talking about and they this company is qualified to help assist me in becoming debt free. I am looking forward to beginning this process.
Reviewed June 4, 2018
I was nervous going into a debt relief company, but I was treated very well and they answered my questions. I am happy to say from the first person I talked to /to the last was very professional. It is nice to know you have back up teams to help you at any time.
Reviewed June 4, 2018
My experience was informative and very helpful. Very professional answered my questions without hesitation. Each step was explained and made easy to understand. They were pleasant and prompt. Very nice to deal with this company.
Reviewed June 4, 2018
My name is Ashley and so far everyone I’ve talked to on the phone has been very helpful and nice on the telephone and the instructions they gave me were very easy to understand and I’m glad I can call at any time and adjust my payment.
Reviewed June 4, 2018
Very helpful and fast set up! They were very efficient on providing all the details and documents step by step so no confusion! The staff was very friendly and patient! I would definitely recommend National Debt Relief to others that need debt help!
Reviewed June 4, 2018
Although the decision to enroll in Debt Relief was scary and stressful, I experienced comfort while speaking to Chantel as she calmly and in great detail explained the process. Her gentle manner and patience with my many questions was what I needed at this difficult time. I am also very pleased to have had Eva as my welcome rep and the time she dedicated to further clarify my enrollment is greatly appreciated.
Reviewed June 4, 2018
Very informative, professional and kept me at ease with the process. The individuals who I worked with were very good at seeking understanding every step of the process. They explained all aspects in detail and allowed me to ask questions at any time.
Reviewed June 4, 2018
Both Markus and Tameka were great! They answered all of our questions and extremely patient with all of questions!! They really went above and beyond to make sure my husband and I knew what to expect! Keep up the great work you 2!!
Reviewed June 4, 2018
Everyone I talked with was professional and courteous. Theodore was very knowledgeable about the program and how it would work for me. The welcome was informative and efficient. I feel very good about entering the program. I would recommend this to a friend.
Reviewed June 4, 2018
Have had a wonderful experience so far everyone is very helpful and informative! Everything is easy to understand and very easy to get started on getting rid of the debt I have incurred. Hopefully in the future this will work out to my advantage!
Reviewed June 4, 2018
Couldn't be more pleased with their expertise & professionalism. Everything explained clearly and throughout the process, Natosha and Edwin were fantastic. Good customer service atmosphere with this company. NDR has helped me in so many ways. They have been nothing but respectful and kind to myself, and have taught us a lot about planning for my financial future.
Reviewed June 4, 2018
Everyone has been excellent to work with. Very clear and patient working with my family. I feel confident that working with you will be a pleasant experience and everything will work out in the end. I also look forward to working with you in the future. Thank you very much.
Reviewed June 4, 2018
The reps I have spoken to so far have been extremely courteous, knowledgeable and nonjudgemental. They have made this process a lot easier than I thought it would be! Signing up was very easy and every step was thoroughly explained. I was given many opportunities to get clarification.
Reviewed June 4, 2018
Helpful, informative, transparent, and QUICK. I have had a wonderful experience from the moment I inquired, no pressure, no sales, they provided a breakdown from the beginning via email. They are happy to help and inform. Thank you so much to the initial representative and to the "welcome call" representative for their professional service.
Reviewed June 4, 2018
Everyone that I spoke were very helpful with my application and I am very happy with what is about to happen with my finances. I have tried many forms of debt relief with no help. As a result I was placing myself further in debt.
Reviewed June 4, 2018
I am so excited to begin my journey to being debt free. I didn't realize how much debt I had, but I knew I was struggling to make minimum monthly payments. The program sounds great! Eric did a great job making sure I understood the entire process.
Reviewed June 4, 2018
Very friendly and answers questions and helps get what you have and get it complete quickly and smoothly. Very supportive of your situation and makes you feel good about getting out of debt sooner. Makes you feel better about your situation.
Reviewed June 4, 2018
The application process was handled efficiently and professionally. The staff members I talked to were friendly and helpful and made me feel comfortable with the process. I feel that my husband and I will be able to make this payment each month much more easily than paying all the credit cards. I look so forward to being debt free.
Reviewed June 4, 2018
I'm new to the process. Everyone has been nice and polite so far. I'm excited to finally be debt free. It's a lot to take in at first so I'm sure I'll have more to say after I finally get all the paperwork and look at everything.
Reviewed June 4, 2018
Everyone answered my questions quickly and made me feel comfortable with such a challenging moment in my life. I'm worried about my credit scores plummeting but feel that your staff has helped me utilize the company resources to provide me with the future I need to provide for my family.
Reviewed June 4, 2018
Very informative. Very helpful. Was easy to understand. Great experience. The three times I talked to Arron on the phone he was very helpful helping me to understand what was going to happen. Was very clear as to know where to go to get the help needed.
Reviewed June 4, 2018
I am so thankful and have more peace of mind. Now there is a light at the end of the tunnel. What a great company. I would recommend National Debt Relief to everyone. This is the best solution than not doing nothing.
Reviewed June 4, 2018
Your staff was very helpful and very polite, I appreciate all the help. Knowing that I can be out of my debt in 34 months is a great feeling. I am excited to work with your company to get out of my debt as soon as possible.
Reviewed June 4, 2018
Very professional and polite. A pleasure to work with, thanks. Will recommend to anyone that needs this service. I’m so greatly and appreciate a service like this and everyone I have talked to went above and beyond to help me out.
Reviewed June 4, 2018
The people were very easy to talk to and I felt compassion and understanding from them. I would recommend this service to all my friends. I felt like I was drowning but can finally breath again! To be free of debt before I retire is like heaven to me.
Reviewed June 4, 2018
Very helpful in helping us get back on track. Thank you again for all your help. I am so excited about getting the help I need. I have been waiting for this for a long time. I will work hard at getting this done.
Reviewed June 4, 2018
It was a great customer service when making the welcome call in order to start my way to debt relief. Everything was explain well. I understood everything. All my questions were answer. They left me with confident that my debt life will eventually get better.
Reviewed June 4, 2018
Everyone is so kind and efficient. So happy with the settlement. I feel I am in competent hands as the team works for me. Any time I have called, I have received prompt and satisfying advice. Enrolling is one of the best things I have done.
Reviewed June 4, 2018
I’m just starting the program but so far I’ve had a good experience. The people have been friendly and easy to work with. Once I get further along in the program I can better rate it but so far so good. I don’t have any complaints so far.
Reviewed June 4, 2018
I'm very happy for the services. Customer service and staff were very helpful and very knowledgeable about financing. They answered all my questions in a very professional manner. I will definitely recommend these services to anyone who might be facing difficulties finances times.
Reviewed June 4, 2018
I had a great experience with National Debt Relief. The company responded quickly to my inquiries, answered all my questions and went out of their way to make the process very easy. The client representative was professional and understanding. Of all the other similar companies I reviewed, I'm happy I chose National Debt Relief.
Reviewed June 4, 2018
I appreciate all of the help that NDR gave me. I struggle so much and they are making me feel like I can live. I appreciate all the help right now going through my issues. I am very excited to be a part of this journey.
Reviewed June 4, 2018
National Debt Relief did not explain to me in greater detail how their fee would be taken out immediately after they settle and cause my account to be zero. After the first three settlements which they settled in nine months time, now I would have enough money to do more. Furthermore, I have to pay more money because my account was in the negative. They will take out their fees, which causes no more debt consolidation to be done for five more months and I have lawyers calling me on an everyday basis. Currently, I have sixteen accounts still pending.
Also, their negotiators have been very unprofessional. They gave me the runaround at first and then when I questioned about their fees they said that they went over them all. So, I told them to go back to the original phone call because the rep didn't tell me how their fees would be taken out. Then, the negotiator hung up on me.
While I thought the payment plan I decided on with them was reasonable, I can't believe some of the fees that they have been taking out from my account. They've gotten paid a little over $6,000 already and here I am getting letters from lawyers. It's because they make sure they get their fee for each creditor when they made it sound like the creditors will get paid first, then they would get paid a small percentage and then bigger at the end. However, that’s not how it is done. Instead, they get paid for each creditor and they get more than what they said they were going to pay.
Hello Betty,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. I will be reaching out shortly and you can also call us directly at 888-660-7427 as well.
Reviewed June 4, 2018
I had some credit card debts and National Debt Relief’s process has been okay but I’m stressed because I get lots of calls and letters from everywhere hounding me. Dealing with the negotiators was good and two of my credit cards were supposed to be paid off last week, two are supposed to be paid off this month and then I have one more credit card and one more loan. It might have been better to do bankruptcy because I probably would not have had the calls, got so behind on everything and my credit score would not have gone horrible but NDR is good.
Reviewed June 3, 2018
Nathan and Gabrielle were great. They explained everything and answered all questions in an easy to understand manner. I would highly recommend this service to my friends. I am very happy that I responded to the mailing that I received.
Reviewed June 3, 2018
I am in the beginning stages of working with National Debt Relief. I have found the team to be very thorough in answering all of my questions. They have been very responsible in making sure that I understand the program and that I felt comfortable with them before signing the Agreement.
Sandra, welcome to the National Debt Relief family! Thanks for taking the time to tell us about your experience so far and we look forward to working with you.
Reviewed June 3, 2018
I called inquiring about Debt relief and spoke with Edme **. I was very hesitant about this service. After speaking for a while with Edme, I became reassured that my moneys would be handled appropriately. While I knew this would harm my credit, Edme assured me this was the best option for me to take. He worked out a reasonable payment schedule and explained how the company works so that I would completely understand the process. I would highly recommend this service to anyone in incurable debt trouble. Thank you Edme for reassuring me and answering my numerous questions.
Karen, thank you for taking the time to leave a review. We're glad that your experience with our agent helped set you at ease and that you were reassured. We'll also be sure to recognize the agent who assisted you with the onboarding process.
Reviewed June 3, 2018
Found the National staff to be professional and and friendly. Walked thru some heavy paperwork step by step. Very pleased to have joined. Gives me peace of mind and a plan for the future. Also a great sense of relief.
Reviewed June 3, 2018
The process was encouraging and stress-free. I knew all of the options available and the consultant was knowledgeable and helpful. The non-judgemental aspect of the process was great knowing there are people who want to help others when they are starting to struggle financially.
Clayton, thank you for sharing your experience with us. We know all too well how tough it can be for our clients, and we're glad to hear that your agent handled the onboarding process with care and empathy. Please continue to provide us with updates on how we're doing as you continue in the program.
Reviewed June 3, 2018
Out of debt relief Expert Michael ** was very helpful and very patient and explaining everything to me to make me feel comfortable about this program. I appreciate him very much as I was very stressed about my debt and was unsure what to do. Thank you Mr. **.
Reviewed June 3, 2018
Was quick and had a feeling of relief after!!! First time I've ever done a debt consolidation. Was a little worried but after speaking to the representative I feel comfortable with my situation and am hoping to get it resolved.
Reviewed June 3, 2018
I was skeptical at first because I didn’t want to be getting scammed. But Ivari ** reassured me that everything is legit and it will benefit in the long run. She answered every question I had and took her time to explain everything for me!
Reviewed June 3, 2018
This is the 3rd account that NDR has settled for me. I'm super thrilled to see the amount of my debt finally receding! My credit score has started to rise again and I'm very hopeful to be debt free again! Thanks so much NDR! Your caseworkers are all so very kind and considerate! Great job!
Reviewed June 3, 2018
I called National Debt Relief and talked to a guy who took all my financial things then I was enrolled within an hour. It’s been a really good experience. Their reps call me, let me know and ask me if I want to go ahead and do something. I’ve paid off five things so far and I’ve got about another year on the program. Now, I can buy everything that I wouldn’t have been able to. People should call and look into National Debt Relief.
Reviewed June 3, 2018
National Debt Relief gave me the best deal for a program for credit card debts. They work with me on how much I can afford to pay. Then they just call me when they have made a deal and then I have to say yay or nay and then they take care of it. I don’t have to worry about anything and I don’t get too much phone calls with them, which I like. I have about two more years in the program and I’m happy with National Debt Relief.
Reviewed June 2, 2018
Made the process of credit card debt, easy to understand and follow. Step by step instruction with a real person on the other end of the line. After signing up, if I had a question about anything I would just pick up the phone and call for help.
Reviewed June 2, 2018
So far my experience is great seeing improvement on my debt being knock down one by one!! Great Job on Customer Service! It's working great so far! I would definitely recommend them to those people who is drowning in debt.
Reviewed June 2, 2018
Thank you for making the process easy for me! The program is step by step and if I have any questions, someone will always be there to answer them! I have seen major changes and I am able to just pay the rest of my bills on time.
Reviewed June 2, 2018
It was great. Everybody was polite, knew what they were talking about, very helpful, patient. It took a while for me to fill out the documents on my phone, but they were right there to help me. It was a great experience.
Reviewed June 2, 2018
When talking with the representation of consultation people, I have never been more happier with their service in dealing with our situation. They were very professional in every way. I would definitely recommend this company to anyone who is need of being debt free.
Reviewed June 2, 2018
Danny was patient, friendly, and very thorough about my application and after I got approved he went over everything again so I would understand everything in the process. And the lady who did the welcome call was equally nice and very thorough. I would definitely recommend National Debt Relief to my friends.
Reviewed June 2, 2018
Good communication. I am ill right now; was in hospital full week first week in May with sepsis and influenza AH3 - found in clinic parking lot - passed out. Ambulance called. Recuperating at daughter's in NC. Hoping to get stronger soon. Debt relief a comfort amidst MORE incoming medical bills which I must deal with now.
Reviewed June 2, 2018
From the first conversation, to every follow up. This has been a project I look forward to executing. Everyone is so professional and they care to solve the problem. I only receive solutions from them, which has decreased my anxiety from my debt collectors calling me all times of the day.
Reviewed June 2, 2018
The representatives I spoke with were understanding, amiable, and patient. They explained anything I had questions about and made the process seem quick and easy. I have yet to make my first payment but it sounds like the process is really going to work and be the most beneficial next step for me.
Reviewed June 2, 2018
Could be 5 stars if negotiation fees are discussed upfront. Even when probed, the response was unclear. However, the services are more than worth it and appreciated, so fees are not a problem. Reps are always very respectful and a pleasure to speak with.
Reviewed June 2, 2018
Good job NDR.
Updated on 10/10/2018: I have been paying over the last months that we’ve been together now. All the ones that I had on the list, except for one, have been settled and I told them to pause the active negotiations due to the size of the debt and due to the fact that I have some personal things happening in my life that would probably affect the debt.
Upon initial contact, the team at National Debt Relief was very friendly and straightforward and they outlined the program well. They also sent out information via email. I got a mailing too to let me investigate further exactly what the workings were, so I could see if it was gonna work for me. At the end of the investigation, it did. Whenever I’ve had a discussion with them, whenever they call me or I’ve called them, they’ve always been very courteous and professional and they always had plenty of time. I’ve been online or on the phone with other people and it seems like they are in a hurry to get to something else. They are rushed and I feel rushed. With NDR, I had a very relaxed attitude in discussing my business with the employees that they have, so it was a good experience.
I saved significant money and I saved more than 50% on every account NDR has settled. I had to take the money that was gonna pay some of the accounts and put a little more towards it to allow the debit to be made. Working with National Debt Relief took a lot of the stress away from having overdue accounts and amounts that are a mountain and made it manageable.
Reviewed June 2, 2018
I am very pleased with National Debt Relief. I'm always kept informed of any positive changes. I have nothing but a positive experience with this company. I would recommend to anyone especially the 1st experience that I had with a gentleman who called me a few times and didn't give up.
Reviewed June 2, 2018
She explained everything really well. I asked questions and she took her time explaining everything until I understood. Her and the guy who signed me up were very helpful. I feel like they took a huge load off my shoulders and relieved me from a lot of sleepless nights. I thank them both and everyone for all of your help.
Reviewed June 2, 2018
Settled for less than 50%. Customer service is the best! Doesn't matter who you talk to. Everyone is very helpful and understanding. What more could you ask for. They do what they promise and quickly. Everything as hoped for and more. Thumbs up!
Reviewed June 2, 2018
The Service was amazing and it was so easy I was so surprise. I would recommend this to all my friend that are going through hardship. I would like to say a special thanks to Max ** for all this help and Shealing with my welcome call this evening, both individuals are a asset to your company. Have a wonderful evening.
Reviewed June 2, 2018
I had too much credit card stuff and found that National Debt Relief was the best based on my research. Enrollment was very quick and easy and the negotiator was very informative. Everything was upfront so there were no surprises going in. They've taken a lot of stress off me.
Reviewed June 2, 2018
National Debt Relief's service has been good and the cost is worth it. I was going through a divorce and I had to do something. I enrolled with NDR's program over the phone, and the process was really easy. And they gave me a certain amount for 42 months then I’d pay on the 1st. Whenever they settled a debt, they always asked me if I approve it. National Debt Relief has been good to me.
Reviewed June 2, 2018
My wife and I were seeking help with our credit card bills when we initially signed up with National Debt Relief. We did everything over the phone when we enrolled with their program. They set up an evening where a rep could speak to me and my wife on the speakerphone and it was so much easier than filling out a form. The gentleman we talked to was very professional and very thorough. He covered questions we didn’t even think of.
NDR came up with a payment that fit our budget. They took all our tabulated bills and we came up with a configuration then they withdraw the monthly payments from the bank. At times, they would ask if I could add a little more money to the bank but in my situation, I can't. I had a diabetic amputation and I have medical bills that are all starting to come in. My deductible is $6,000 a year and I haven't even met that yet. But I maintain that monthly amount in the bank so NDR can take it out and we can keep the thing going for the three-year duration as it is.
So far, they are doing a good job. On their end of the deal, they are negotiating with creditors that might be difficult to deal with. But sometimes, creditors would still keep trying to call us or send us statements that we were late on our bill that we were not supposed to touch and we didn’t. What I try to do is send them to NDR and let them know what's happening. So, the harassment from the companies is the only negative thing about the whole process. Other than that, the cost of NDR's service is affordable for the three years and for the condition that I'm in, but I can't go any higher than that. They've also always gotten in touch with me whether by phone or email and this month, they're going to take away three bills. I would recommend them to other people over other companies. They are top of the line in my book.
Reviewed June 1, 2018
Excellent customer service and very informative. Your staff is very polite and professional. They answered all of our questions and extremely detailed. I was surprised with the ease of joining the program. You guys made it very simple which was nice to see.
Reviewed June 1, 2018
It was a great experience overall. The employees are clearly there to help you and they make it very comfortable throughout the whole process. I was paying these credit cards since I got them 8 years ago and couldn’t never bring them down. Very happy I’m finally going to be debt free.
Reviewed June 1, 2018
I had a very good experience with both Mr. ** and Iris. They were very forthcoming and explained everything. Thank you very much. I hope that we can work together and no problems and everything comes out all right.
Reviewed June 1, 2018
My representative was Robert ** and he returned all my emails and phone calls in a timely fashion! He was understanding to my financial situation and explained the program thoroughly! It’s been a weight off my shoulders. Now I will be out of debt in less than 3 years! Thank you.
Reviewed June 1, 2018
Teneeka was patient, knowledgeable and very helpful in all she did for our customer care. She explained all of my questions and concerns and helped with the process so that I feel confident and comfortable with the process. She was specific in her explanations and I now feel that I can proceed with this new opportunity to be more financially responsible.
Reviewed June 1, 2018
As soon as I started to get some information on your website, got an answer from Mr. **, he made everything very easy for me, so decided to work with him and National Debt Relief. The welcome call was nice and informative. I hope my debtors will work with you.
Reviewed June 1, 2018
They were just great. They explained everything and were very patient with me. Thank you sooo much. Rate them 100 percent. I feel secure to reach out with any questions I have. They explained everything in detail. Justin was very kind. I feel great relief I know I’m in good hands. Thank you.
Reviewed June 1, 2018
I was convinced that being debt free was a goal I could reached because of the confidence I felt in making this decision after speaking with Mr. Jonathon **. The fear of not depending on credit cards was diminished after Mr. **'s explanation of how the program worked and how NDR would be my communicators with the credit card companies.
Reviewed June 1, 2018
Everyone was nice and courteous. Answered all my questions and if I have any further questions they will be happy to help. I am very satisfied with both of my specialist and I am looking forward to their help with this process.
Reviewed June 1, 2018
My questions were answered to their full capability. I am hoping this program will give me the debt relief that I’m in need of. Here’s to the next few years! Thank you National Debt Relief for all of your help.
Reviewed June 1, 2018
Oleg was amazing in demystifying the debt settlement process for my husband and I. They make the process management and brings light to a very dark tunnel. I’m so happy I clicked their business link because prior processes were confusing and not transparent.
Reviewed June 1, 2018
National Debt Relief was very friendly and knowledgeable and so far has been there every step of the way, very fast response time, am fully confident that this is going to you, this has taken a lot off of my shoulders.
Reviewed June 1, 2018
I had the pleasure of speaking to National Debt Relief representative Valentine and when talking about my situation, he was nothing but understanding and supportive in my decision. He asked if there was anyone else that could help me before helping me pursue this program. It was helpful to know that the staff truly care about helping find the solution best fit for your problem. He made everything simple and efficient, helping me understand anything I could do to help myself when I felt like I was stuck in a hole that kept getting deeper and deeper. I appreciate this agency and the staff for helping others overcome their situation.
Reviewed June 1, 2018
We simply let this get out of control but didn't want to declare bankruptcy. From the first time we contacted NDR everything just fell into place. Kelli ** explained everything very well, made sure we understood and was very patience with us. Everyone we have spoken with has been wonderful during this very trying time.
Reviewed June 1, 2018
Very respectful and understanding of the situation. They listened very carefully and were also very informative and went into as much depth that I needed. They made me feel less stressed and that I could do this and get out of debt!
Reviewed June 1, 2018
I was at wits end and had nowhere to turn so I contacted NDR. James was more than helpful and very reassuring. I realize my credit is going to take a hit but it sounds like if I do the program properly I’ll become debt free and able to restore my credit in a couple years instead of 30 years. I’ll keep posting my progress!!
Reviewed June 1, 2018
Thank for the experience, and the outstanding service I had received from you. I would highly recommend other customer. I do appreciate the time you spend with me and explained everything in full detail and what to expect from you.
Reviewed June 1, 2018
I started this process yesterday with Kate. She was very knowledgeable and courteous. She made the process very easy for me and made me very comfortable. Today I had my welcome call and had the same experience as I had yesterday.
Reviewed June 1, 2018
Both Chris ** and Catalina ** were professional as well as patient, kind, and extremely helpful!!! Thank you one thousand times. The service your company offers is outstanding. Thank you many times over!!
Reviewed June 1, 2018
Very helpful and friendly. I'm very happy with my decision joining the programme. I would recommend to my friends if they are going through same hardship as me. Especially thanks to Marvo **, he was on the top of everything explaining me with kindness.
Reviewed June 1, 2018
This is my first time having to do this and the lady was very nice and patient with me understanding all the information given to me over the phone. This is a hard step to take and I believe they will help me get through this difficult matter.
Reviewed June 1, 2018
The representatives who attended to my situation from beginning to end, were polite, attentive, and knowledgeable about their job. I'm confident I've made the right decision by choosing NDR as my advocate in my transition to clearing my debt situation.
Reviewed June 1, 2018
Very nice people! They Give you a clear understanding of the process and a peace of mind that they're going to handle everything. If there's something you don't understand They go right back over it with you, and they're so very patient. I think is the best choice I could've ever made. Thank you National Debt Relief!!!
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