National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 14, 2018
I was at wit's end with debt. I had seen ads on TV for National Debt Relief. So I contacted a team member. They came up with a product that would work for me. Reginald was very professional. Venessia was very kind and patient. Guided me through the process. Was a good experience.
Reviewed June 14, 2018
I had a very positive experience speaking with Richard. He was very helpful and descriptive with all the information he shared with me. I would recommend this to a friend. I also had a positive experience with the welcome support caller.
Reviewed June 14, 2018
I am so far completely satisfied with my debt specialist, Michael **, for fully explaining all about the services National Debt Relief provides. His advice and concern were above average for customer service. He did not try to intimidate me into signing anything, answered my questions, and made me feel better about myself being in this embarrassing financial position. Looking forward to financial freedom as soon as possible.
Reviewed June 14, 2018
This process was very informative and seamless. The entire team including Jason ** and Stephanie ** were very professional, answered all questions to help ease our anxiety from this process. We were very fortunate to be assigned to the two National Debt Relief team members.
Reviewed June 14, 2018
I've been doing research for weeks about debt relief options and National Debt Relief was always the first choice... and I can see why! Both Jaymes and Monica helped me quickly and efficiently in getting the process started and they went above and beyond in explaining everything along the way. I'm truly grateful for the service you guys provide and for having such amazing representatives in the front lines. Thank you!
Reviewed June 14, 2018
Thank you for your help in assistance in solving my debt situation, it has been a pleasure in talking with your experienced staff in what is best in solving my financial situation in a shorter and consistent manner, Thank You and I look forward in being debt free within the next four years. Thanks to National Debt Relief and their professional staff.
Reviewed June 14, 2018
Joel was very knowledgeable and was easy to talk to. He could answer any question that I had. He took his time to make sure I had full understanding of how the program works. During enrolling he made himself via telephone or email. His response time was very quick.
Reviewed June 14, 2018
Very informative and knowledgeable. I enjoyed my enrollment process as well as the phone enrollment. I feel like I will always have someone that will be able to help if I ever do have questions and I greatly appreciate that.
Reviewed June 14, 2018
The best... friendly, very informative. Fast service. I feel confident that this will be solved. I am grateful for the program. I finally have a plan... Thank You. P.S. I will certainly tell all my friends about program, very professional. Thanks again excellent service... Keep up the good work... Good track score and rating.
Reviewed June 14, 2018
After reviewing several options that would impact my credit, I chose National Debt Relief to assist in resolving my financial issues. Since becoming a client, I have had superb customer service from knowledgeable staff. The staff ensured I fully understood the process, fees, and their commitment to me as a valued customer. The response time to my inquiries are better than expected. I've just settled my first account and look forward to completing all accounts in the near future. Thanks guys...
Reviewed June 14, 2018
I wish I had called sooner! Kennedy and the staff at National Debt Relief reassured me and showed me the light at the end of the tunnel - without having to file bankruptcy. I only wish that they had been able to include a secured debt in my plan. But even so, the relief of getting all those minimum payments off my monthly budget is going to help me sleep better and get out of debt much faster.
Reviewed June 14, 2018
Thank you both Justin and Ronald. Both gentlemen went over every step. I had no problem understanding the terms and my responsibilities. Thank you again for helping us in our time of need. We really were at the end of our role and you gave us hope.
Reviewed June 14, 2018
Ms. ** was fabulous to work with, she had given me comfort and ease, as well as helping with a little lower biweekly payment. The caller who took my welcome call reiterated everything she said. As well as given me good information to get my account active.
Reviewed June 14, 2018
I had my first settlement offered and I was very pleased. I have already put in 3 payments and can't wait for the rest to respond. I would like to offer a suggestion that in the beginning let your customers know that all POA's have been sent. I am still getting letters from my creditors that they need this paperwork.
Reviewed June 14, 2018
I'm 78 years old and thought that I could get debt free by myself... but now with NDR I will be debt free in three years and can enjoy the rest of my life. Thanks to Jannah ** she walked me through everything and made me feel good. When I call about questions, that has keep me awake all night the debt specialist are great in answering my question. Now if everything I was told happens I will be debt free before I die... God Bless You all.
Reviewed June 14, 2018
This experience was the first time my husband and I had to humble ourselves and ask for help during a hardship, and both representatives we worked with were very polite and professional. All the information given to us was not forced, and they emailed everything and gave us time to respond to them rather than haggling us to sign up. Very smooth experience considering our circumstance.
Reviewed June 14, 2018
No issues as of yet! They seem that they care about saving you money and very professional on the phone. And they are nice and attentive and quick to answer questions and like email and thoughtful and genuinely concerned about your situation.
Reviewed June 14, 2018
Very personable and professional agents handled the needed questions with care and concern. Explained the program how it works the expected outcomes and how to get out of debt at a faster pace once established. I would recommend this process to my family.
Reviewed June 14, 2018
Helpful and friendly agents. Fees are low. I would highly recommend this program to anyone struggling with debt. Monthly payment is low especially when compared with what you would normally have to pay. Monthly payment can be set up as bi-weekly payments.
Reviewed June 14, 2018
Nicky ** and the lady I spoke to in the welcome center were very professional and patient and supportive. This was a big step for my husband and I and both made us feel great about the decision; answered all our questions in a manner that we could comprehend. We are looking forward to getting our credit card debt PIF.
Reviewed June 14, 2018
This experience has been a positive one. I was apprehensive about the situation, but the person I was in contact with put me at ease. I feel more in control of the situation, and I am glad that the person was patient with me by calling me several times until I made the final decision.
Reviewed June 14, 2018
The lady I spoke with was very friendly and knowledgeable and answered every question I had thoroughly and I had many. I would recommend this company to anyone that needs the help! I was very hesitant and quite frankly scared having never done anything like this but I was made to feel at ease and looking forward to getting my debt paid!
Reviewed June 14, 2018
This is a very scary process, and everyone I have spoken with has been very calm and reassuring. I feel comfortable that taking this step is going to be smooth and have very positive results. All questions were easily and thoroughly answered.
Reviewed June 14, 2018
Easily followed, showed respect, was a great experience to have such respect shown when asking questions and following along with the welcome package. I look forward to seeing what help they can get me while getting out of credit debt.
Reviewed June 14, 2018
This has been a long road for me and I'm glad that I reached out and getting on track. I'll be happy when this is all paid off and I don't have to worry about what's out there and pending. I glad to be out of this debt in 2 years.
Kristi, thank you for leaving a review today. We understand that getting out of debt is a challenge and can take a toll on even the most resilient of us. We're glad you reached out as well and we'll do what we can to help ease the process as much as possible.
Reviewed June 14, 2018
All of the folks I spoke with were very professional, articulate and explained everything well. I look forward to them being there to help. Other members of my family have worked with the company and recommended it to me.
Reviewed June 14, 2018
Very helpful, quickly to respond back and very understanding. Very detail on explaining And what the program is going to offer me and the results are amazing. After gathering all the information I will be able to have some spare money. Something that has not been happening for a very long time. I think this is the best thing ever.
Reviewed June 14, 2018
Recently, there was a debt settlement on one of my accounts. I have been in contact with your customer service team often and I have been treated with the utmost respect and guidance regarding my situation. I am extremely pleased with my experience with National Debt Relief.
Reviewed June 14, 2018
National Debt's negotiator did a good job of explaining things and what they do, so it was a good experience. He addressed my problems, and they’re taking care of the issue. Enrolling with them was easy and it didn’t take long. Since working with National Debt, one of the bills is paid off already, so that’s good.
Reviewed June 14, 2018
When I decided to Apply to National Debt Relief was when my sister mention that there was programs that could help me with my debt in a different way to help me pay for my Finances. I went online and I decide to contact National Debt Relief and Keenan ** help me with all this paperwork and made my loan approve.
Reviewed June 14, 2018
Dan covered all bases of the program completely. Was very to know I am dealing with an legit age company. Can't wait to see debt go down And cleared... Was disappointed was able to add the title loan but understand. Just want to get back on track to breathe again.
Reviewed June 14, 2018
Would definitely recommend NDR to help settle debts. They have helped us out so much. Gave us peace of mind and were rebuilding our credit with each debt settled. Customer service has been great and very helpful, have never had any problems.
Reviewed June 14, 2018
I had a very good experience while being setup for your services and explanation of the process. I would like to refer others to you, depending on how my case will be handled. I am looking forward to the continual support and appreciation of your services. Thank you.
Reviewed June 14, 2018
I would recommend a friend, I tell friends and family about NDR. They would ask what did I do after no income for 3 months. I let them know I reached out to NDR for help right after I started working and it was the best thing I could have ever done. I get email updates and phone calls. My creditor's phone calls have finally stop. I appreciate everything NDR is doing for me and I'm not stressing about paying my bills anymore.
Reviewed June 14, 2018
I am very pleased with NDR right now. They have been pleasant to speak with on the phone and very helpful with guiding me the right direction. Thank you! NDR goes over and beyond with making sure you as the client understands everything. NDR encouraged me to ask questions when I was unsure. So far so good, I am happy.
Reviewed June 14, 2018
Very friendly and Courteous. Care about my need and very understanding. Try to work with me and my credited. Working with my budget. Making my life easier. No more phones call. They were there when I needing them. They listen and didn't judge me.
Reviewed June 14, 2018
I have found NDR to be extremely helpful in a very stressful situation. They explained the program fully to me and have been there any time I have had any issue. So far they have resolved 5 of my credit cards at just about 50% of what was owed, not including their fees. People complain about their fees but they are doing a lot of work on my behalf and if not for them I would still be making minimum payments on my accounts with no end in sight. My program is scheduled to last 48 months but I am already seeing light at the end of a very long tunnel. Yes, my credit score has suffered but it is gradually climbing and would have dropped whether in the program or not. I have been in the program for about 9 months now and have yet to receive a single phone call from any of my creditors so I know things are being handled properly by NDR.
Reviewed June 14, 2018
I was given a breakdown of my debts and options on how to get things in order. Everything was explained in great detail and every question I asked was answered; very knowledgeable. I look forward to seeing what happens next...
Reviewed June 14, 2018
My Husband and I are extremely happy with the level of service that received with the National Debt Relief program and customer service specialists. We will not change the customer service experience that we had. Everything was explained clearly and thoroughly.
Reviewed June 14, 2018
Everyone I have spoke with has been very helpful and has explained everything for us to understand! Thank you for the great experience. We would recommend y’all to others we know need help, and we were told if we had any problems or concerns we could call!
Reviewed June 14, 2018
Very professional and courteous. They took their time with me. I didn't feel ashamed to speak with them. I hope to be debt free soon!! They are always willing to speak to me and answer any questions that I may have.
Reviewed June 14, 2018
Eugene, amazing service, excellent work with assisting me with my financial situation. I feel more comfortable with my near future goals, and getting back on track for my family. I truly appreciate the guidance. I would refer anyone in my particular predicament.
Reviewed June 14, 2018
Everyone was polite and very nice including the agents that are not in charge of my case. Tasha ** was very patience with me and very professional. I want to thank everyone I spoke with. I am very glad I made the call.
Reviewed June 14, 2018
My experience so far with NDR has been great. They have answered all of my questions and made sure I understand all the ins and outs of the program. I only gave four stars because I just started the program and want to see how it works for me before I give it a higher rating.
Reviewed June 14, 2018
NDR has been a great help in managing my credit card debt and helping in reducing the amount owed. Also, dealing with payment to eliminate the debt for good. NDR gives me peace of mind, so I don't have to worry about it. Thank you, NDR!
Reviewed June 14, 2018
Great Customer Service! I hope it is as good as everyone says it is and I can be debt free in 26 months! It seems a little to good to be true, but hopefully I'm wrong! Jerry was awesome and so was the welcome lady on the phone.
Reviewed June 14, 2018
So far I'm happy where this is going, the guy on the welcome call was very helpful and made me feel relieved that my credit card debt could be settled and I'm not paying for this for the rest of my life.
Reviewed June 14, 2018
I love it, the way they treat me and now I’m very confident that they will resolve my debt problem and I’m gonna become a person with no debts. My mission is to clear my debts and restore my credit.
Reviewed June 14, 2018
I have just signed on with them but so far my experience has been great. I reached out to them being extremely cautious because let's face it they don't know me from the next person but my rep Gavin seems to know and understand that we are all not made of money and took the time to explain the program to me. Let's hope for a better financial future that I could have because of National Debt Relief!!!
Reviewed June 14, 2018
My experience so far has been very good! George is excellent!! Karen who I met today on the phone had a very positive force and was very welcoming! I am glad to be getting some help from a great company and people who seem to care about their clients.
Reviewed June 14, 2018
I called National Debt Relief and gave them my information and accounts, I agreed and we approved and moved forward. We are in the middle of the debt consolidation process and it should be done by the end of next year. NDR gave me an option for the payment and told me that it would take a certain amount of time for the different cards. The negotiator was very friendly and trusting and we had a great interaction. Also, the cost is great against the quality of service that I received from them.
Reviewed June 14, 2018
I saw National Debt's reviews and read about it, and because I liked what I saw, I then made a telephone call. I had credit card debt and I enrolled in their credit card relief service. NDR was able to make a settlement for me. And they took the stress and the headache away from me when they dealt with the credit card companies. Setting up a payment plan went very easily. They explained to me the different options and I went with the option that was best for me. Every month, a certain amount of money is gonna go to NDR and they’re gonna take care of my credit card situation.
NDR's negotiators were very friendly, very thorough in explanation and they kept asking me if I was understanding what they were telling me and if I had any questions. They took their time with me and made sure I understood everything. I'm very comfortable working with them. Also, NDR's customer support has been very good. They constantly stay in touch through email and phone calls if you ask for them. And if you need to make a telephone call to ask a question, you don’t run into 72 different voicemails but you run right to a person and they work with you. I totally recommend NDR to anybody that’s in a situation where they need to resolve some debt issue for whatever reason they got into the debt. They’re wonderful to work with. They make you feel at ease and they don’t make you feel like a failure because you got yourself in debt.
Reviewed June 13, 2018
My initial credit counselor, Juan ** was amazing. He walked me through all of my options and helped get me set up on a path to financial freedom from debts. I would definitely recommend this program to anyone struggling to make minimum payments and not getting anywhere on your own.
Reviewed June 13, 2018
The two representatives Daniel ** and the other that helped me with the welcome setup were amazing. Patient and informative. Thank you for all your help. It’s greatly appreciated. Give these two men a raise please. They are an asset to the company and provide great service. Thanks again.
Reviewed June 13, 2018
It's feels good to start to see my debt going down. I recommend anyone who is deeply in debt to seek help like I have. This is a great opportunity to get out of debt and this is the company that will help you do it.
Maria, thank you for the great review! It's good to hear your confidence in our abilities coming through. We'll do our best not to disappoint! Of course, if there's anything you feel we can be doing to improve your experience, we're always open to feedback. Best of luck on your journey!
Reviewed June 13, 2018
Started with them in 2016 and should be done by 2019! Very happy with them and they are never disappointing. We can’t wait to be done with our debt! They’ve helped us more than any other place ever has.
Reviewed June 13, 2018
Representatives are very polite and helpful. Walked me through the process and it was very easy. Can't wait to be debt free in less than 3 years. Can't wait to get this program started. Thanks for all your help National Debt Relief.
Reviewed June 13, 2018
I was hesitant in the beginning applying to the program. However, my contact person; Richie **, was very patient, knowledgeable, understanding, and clear. I’m very grateful for being accepted to the debt relief program due to hardship. Though I’m in the beginning of the program, I’m excited that my 1st payment is submitted, and feel that I know am able to see the light in the tunnel to be able to pay off my debt in less than 36 months.
Reviewed June 13, 2018
Everything was explained in clear terms so I know what I’m getting into to resolve my outstanding debt. I had a great experience with Jonathan in figuring out which debt plan was going to work for my situation. Thank you!
Reviewed June 13, 2018
The people that I talked with were helpful and ensured that I fully understood all aspects of the process and what was required of me. I feel that my situation will be resolved in a timely manner and to my satisfaction.
Reviewed June 13, 2018
The gentleman I spoke to was fine, no problem, 5 stars. The problem is generic. I cannot hold a phone for 25 minutes. I am weak and this constitutes a hardship. Much easier to do an email at my convenience.
Hello John
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns and briefly discuss. You can also call us directly at 888-660-7427.
Reviewed June 13, 2018
Each person I spoke with was friendly, informative and made the process easy to understand. They explained why a consolidation loan would put me in more debt. I would recommend this to others. Each time I called back with questions they were answered in a way I could understand.
Reviewed June 13, 2018
I was skeptical at first but they seem to be doing well getting things resolved. They’ve been a great help and slowly but surely pulling me out of this debt. Looking forward to getting the rest of this taken care of.
Reviewed June 13, 2018
Was GREAT in getting to speak with someone that talked ENGLISH. Max and Nicole were very professional and talked in terms that I could understand. Great job! Would recommend National Debt Relief to anyone struggling with credit card problems. Great job!
Reviewed June 13, 2018
I am very pleased with the professionalism, accuracy and rate of feedback giving. The customer service was beyond my expectations. I have been relieved from the pressures of bill collectors calling and reassured by the staff that my finances are on the rebound.
Reviewed June 13, 2018
Jonathan was extremely helpful and made me feel confident that I made the right decision in going with NDR. All of my questions were answered immediately. I was initially hesitant on choosing a program as such to begin to get debt free but after speaking with Jonathan, I was convinced it was the best step towards being debt free.
Reviewed June 13, 2018
The process was very easy. Glad to hear about the progress. Looking forward to hear from you guys with future updates. Thank you for all of your help and keeping me informed. Thank you very much. Have a good day.
Reviewed June 13, 2018
And already I feel relief for the first time in over a year. The rep was respectful and understood the situation and walked me through everything. The Welcome call, again they were very respectful and professional. I'm breathing again when I thought it was hopeless.
Reviewed June 13, 2018
My husband and I found ourselves somewhere new - owing high interest amounts on credit cards due to some family related hardships. We thought long and hard after we tried to catch up by ourselves - and finally chose National Debt Relief. They have been very professional, very helpful, very kind and understanding in helping us through the whole process. Today, with their help, we finalized 3 of our debt payoffs. We have been diligent about not overspending and NOT using any credit cards!
Reviewed June 13, 2018
Everyone that I spoke with was professional and courteous. I appreciate all the time that it took to explain the program and how easy it was to get set up. Thank you for helping me get on track to becoming debt free.
Reviewed June 13, 2018
I am just starting and already seeing some results. I know it is early, but I am confident that this is a great solution to solving my debt problems. Feeling better now I see how it works. Thanks for your help.
Reviewed June 13, 2018
Appreciative & happy, Veronica was very knowledgeable & helped make the process easy, as a fact recommended to my mother, she’s in the process of contacting Mrs. Veronica. Really didn’t know something was out there to help with debt relief, thanks very much for the opportunity.
Reviewed June 13, 2018
Ani **, was very empathic to all my health problems. She listened to all my financial concerns regarding pretty much everything. Offering a sympathetic ear. Giving me an sense of release/relief. Thank you so much for spending the day with me explaining everything in minute detail. You are awesome Ani. Feel like I made a friend.
Reviewed June 13, 2018
Great customer service and looking for great results to becoming debt free. I would refer friends that are struggling with payments. Definitely thankful to have been given this chance to paying my debts. Just beginning this program, I hope to cut the estimated time down to pay off everything even quicker.
Reviewed June 13, 2018
Both Matthew and Vanessa were very thorough. Matthew is very personable and put me at ease. They did a great job in completely explaining everything to me. I look forward to getting out of debt and to finally save some money. Aloha.
Reviewed June 13, 2018
I believe the starting process of this to be very encouraging. The team is helpful towards figuring out what's best needed to help your specific situation. I look forward to working with them as I continue to reach my goal.
Reviewed June 13, 2018
Nick was very professional and very clear what was to take place. He also was very clear what was to be paid and went through the process with great care. Everything was done in a timely and very professional manner.
Reviewed June 13, 2018
The customer service was great and everything was explained in detail. I would recommend National Debt Relief to anyone who is looking to pay down their debt and get a new lease on credit freedom. I found the company online and they have high scores with the Better Business Bureau.
Reviewed June 13, 2018
NDR made the experience of consolidating my credit card debt very easy. It’s satisfying to see how soon I’ll be out of debt versus how long it would have taken me and I’m saving money each month. Although I would have preferred a 48 month payment plan over the 36 which is all that they were able to offer.
Reviewed June 13, 2018
I was really concerned if I was doing the right choice being that it was first time doing anything like this. Michelle was so nice to me and really made it easy for me to understand. She took the time to explain to me step by step and made me more at ease about the decision I was making. I am very thankful. The young man that completed my enrollment process was very nice as well. He kept making sure that I was alright and if I had any questions. I think in the end of it all I know that I made the right choice and cannot wait till I am financially stable and debt free.
Reviewed June 13, 2018
Elijah & Stephanie were great, they both walked me through the whole experience and made me feel comfortable. This is something I never thought I would ever have to do & never wanted to have to do, but I did. It was painless & I feel much less stressed now. Thank you!
Reviewed June 13, 2018
The service representatives were patient and understanding. They helped each step of the way even through phone problems, bad internet connections and just plain not knowing how to do things on the web. Marvo explained how the program worked in detail until I had understood fully what National Debt Relief was about. Atheana signed me up the next day and again went over every and all questions. They made me see a light at the end of the tunnel and feel that I'm not alone.
Reviewed June 13, 2018
I was a little overwhelmed when we started the process, but everything was explained to me in layman's terms and now I understand the process better. Thank you National Debt Relief for your help. Now I can see a light at the end of the tunnel of credit card debt.
Reviewed June 13, 2018
I'm nervous about giving out all my information in order to start trying to get debt free but the reps helped me with answering all of my questions and when I didn't understand something, they repeated it. Thank you. I hope this will help me.
Reviewed June 13, 2018
Everyone was very professional. They were very nice and explained everything. Both ladies were very nice and very very patient. I believe this will be a very helpful in my surviving and becoming debt free. Thank you for all your help in guiding me through the maze.
Reviewed June 13, 2018
I am able to ask customer service anything and they are able to answer. Although there are a lot steps, they are doing it in your best interest. Very helpful and informative. I ask questions as I go along and not one person gets frustrated.
Reviewed June 13, 2018
Very thorough and effective. The representatives are courteous and very informative. I had all my questions ready but before I could ask he already answered my questions without me having to ask. Great solution to our financial issues. I will definitely recommend National Debt Relief.
Reviewed June 13, 2018
It's been a good experience and I really appreciate the help your program offers! Everyone I have dealt with has been friendly, professional, supportive, and very knowledgeable about the program. I felt no judgment for the situation I was in, only a desire to help me. Thanks for the help!!
Reviewed June 13, 2018
During this hard time, the experience I had was very good. They explained the process very well to the point that I barely had any questions. However the questions I did have, they answered in detail and put me at ease. They were very transparent with the process, pros and cons, that also helped me feel a lot more comfortable with it all. Great team I am working with.
Reviewed June 13, 2018
I just enrolled in the program, but my experience so far is fantastic. My debt specialist, Kim **, was absolutely amazing -- warm, friendly, knowledgeable, sincere. She put my mind at ease during this difficult time and answered all of my questions effortlessly and with care.
Reviewed June 13, 2018
After my husband died, my income was seriously reduced and I was living on credit cards and without a job. I sought an honest, responsible way to pay my debts. National Debt Relief accomplished that for me. I began with 5 debts, and am finishing paying the last debt this year. It only took three years to pay almost $20,000 worth of debt. I am forever grateful.
Reviewed June 13, 2018
I have just made my first "pay off" to a creditor and it feels very good thanks to Jerry and others at NDR. Thank you, thank you. They are doing what they said they would to do. I'm well on my way to being debt free. It's beyond description.
Reviewed June 13, 2018
My experience has been great. Updated on information. Answer any questions in a timely manner. Helpful with anything regarding my account. Always polite and listen to what I say. They get my debt taken care of quickly as possible without any hassle.
Reviewed June 13, 2018
Velentine was very helpful and help me solve my issues. The welcome call was awesome. Both representatives were very professional and was able to help me get on a debt relief program. Each question was answered to my satisfaction. I would recommend this program to anyone who is having financial problems.
Reviewed June 13, 2018
This is a good place to go for people that doesn't have bad credit but went over their limit. You guys do a good job. You already settled a debt. It might take a minute but it's worth it. You pay less money and it doesn't take as long to pay off your debt. It's only going to take 39 months at the most but it would have took me a lot of years to pay it off like I was going. Thanks.
Reviewed June 13, 2018
My experience was wonderful!! The professional customer care was so refreshing, the agent was very helpful and answered my questions, and patient. When agent stated they would call back and expected a call at a certain time, NDR FOLLOWED THROUGH. Thank you.
Reviewed June 13, 2018
NDR was very helpful in giving us peace of mind in clearing up our debt. The process was simple and easy. The terms provide a great savings over what we would have had to pay. Very glad we found them for help.
Reviewed June 13, 2018
Trouble sleeping at night, sooo I’m hoping to get some Settlements.
Hello Joyce,
Thank you for giving us the opportunity to help you reach a debt-free future. There is always a little apprehension at the start of any new journey. However, just remember that we are with you every step of the way.
Reviewed June 13, 2018
The people I communicated with to get started on this program were patient, communicable, and clear. I'm really looking forward to getting everything started and finished, but the whole process did feel a little rushed. It would be great if a little more time were allowed for the sign-up process, but I'm excited about this program and I think it's going to make things much better for me.
Reviewed June 13, 2018
So far I am very happy and actually very amaze how quickly you people already working with the creditors. I feel very relief and thank you for all of your help and money saving, Really thanks. I would recommend to my friend.
Reviewed June 13, 2018
The process was very easy and quick. I now I feel that I’m on a better role to success of my financial freedom. This is a program that I will recommend to anyone who is having financial hardship. I thank you guys for all your help.
Reviewed June 13, 2018
Vanessa was very thorough with all the information regarding the Debt Management Program. She explained all the aspects of the program and relayed the information in a manner that was easy to understand. She also answered all questions that I had regarding the program.
Reviewed June 13, 2018
They are all friendly and willing to help. They are quick to respond and quick to get you rolling. I found this was a very process and would recommend to my friends. I fell more at ease now that they have stepped in.
Reviewed June 13, 2018
I'm still early on in the process, but I am happy with what has happened so far. The representatives I've worked with are kind and supportive. I feel like I am taking steps in the right direction with NDR's help.
Reviewed June 13, 2018
Very Professional but friendly at the same time. John helped us and got it all done within hours. I am very happy we decided to go with this company! We had let our Credit Cards get out of hand and with their help they will be paid and we will be able to eat! Much better than Bankruptcy!
Reviewed June 13, 2018
Both team members were extremely knowledgeable and helpful. Went through every step with me and explained in full detail. They both made sure that I understood what they were explaining and what I was signing. I look forward to working with this program.
Reviewed June 13, 2018
It's been an amazing experience to deal with the National Debt Relief agent / customer service. They are very professional and explain well the process or the program. They are willing to answer all the inquiries and they make sure that you're satisfied.
Reviewed June 13, 2018
The representative was very helpful and made this transaction easy and informative. When I had questions, Kenny ** was able to help and took the time to explain specific guidelines of the program. Thank you so much for all you have done. I feel now that I can move forward in life without the added stress of high interest credit.
Reviewed June 13, 2018
I was in the program less than 9 months and one of my credit cards was settled. Each time I call the workers are positive and efficient. I am looking forward to settling all of my cards in an efficient manner, it helped my worries subside.
Reviewed June 13, 2018
To work I spoke to Barbara on the house phone. Really help me with my emails walking me through it all. Great job and thanks you for all you have done. I couldn't have done it by myself. I prayed for help.
Reviewed June 13, 2018
We thought we were out of options. The National Debt Relief representative guides us through the process and answered every question. They made sure we that we did not miss a step. They also made that all of our concerns were addressed. We appreciate the help. Thank you!
Reviewed June 13, 2018
The staff that assisted me were very thorough and took the time to explain everything and make sure that I understood everything before they moved on to the next item or subject. They wanted to make sure I understood what I was getting into.
Reviewed June 13, 2018
I joined NDR in January, I had read reviews and they came up as number one. So far no matter who I speak to or what time of day it is, they are always friendly and honestly patient and accommodating. I had 4 accounts that I combined and one settlement offer has already been made! I couldn't be more thrilled thus far.
Reviewed June 13, 2018
The process when applying and setting up my account was easy. All staff members I spoke with explained everything clearly and in full detail. They gave multiple options for debt relief and explained the pros and cons of each program. Very comfortable and satisfied with the program I chose.
Reviewed June 13, 2018
I have found your service very helpful. However a solution to the constant calls from the creditors needs a lot of help. I have been told I am not required to talk to them, but they continue to call several times a day.
Reviewed June 13, 2018
We have been happy with the settlement of different accounts but we’ve had one that was turned over to you that we received legal papers on sent them to you and the attorney and here we are 9 months later under the impression this was being handled and we’ve not only almost doubled the amount owed but now have been served with legal papers and a court date. Very dissatisfied.
Hello Carolyn,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed June 13, 2018
I have been working with National Debt Relief for several months and they have settled 3 accounts out of 7 for me for less than half of what I owed. I also received two court summons on accounts and they have legal services that are addressing it for me. I would recommend this company as so far I have had a good experience.
Reviewed June 13, 2018
Very direct and informative. Never pushy, very professional,answered all questions with certainty. Made sure we understood all aspects of the program. Stayed in continuous communication all during the process and promises to stay in contact with us continuously. This is a hard situation for us but we have confidence in Mr ** and we have a gut feeling we will be alright.
Reviewed June 13, 2018
Great experience. Everyone was very kind. Every person I talked with went above and beyond to make me feel comfortable. Thank you so much NDR FOR everything. I would highly recommend your services to anyone in need of financial help.
Reviewed June 13, 2018
I had a great experience with Andrew and the welcome call and Andrew was very knowledgeable and smart. The welcome call explained everything and was very helpful. I was able to leave with knowing all I had to know.
Reviewed June 13, 2018
I was checking out different debt consolidation companies and my son said National Debt Relief would be a good one. I’ve done consolidation before, but I never did it online. My son knows a lot about that kind of stuff, so I just went along with him. He filled out everything for the enrollment and he did the work online. The reps have been very helpful in explaining everything to me, like which bill would be paid off next. The payment plan was tough but not too bad for the amount of stuff that I had. And I’ve done real good because I’ve had five bills paid off. I got one more that is supposed to be paid off in June but is still being negotiated. The creditors love to call and I don’t like that, but I feel much better now that I know I’m getting rid of a lot of bills.
Reviewed June 13, 2018
I’m putting money in the account for National Debt Relief to pay the bills and to reduce the amount owed to the credit card. It was nice when they called but I have only spoken to them three times in the eight months that I've been working with them. I have seen only one negotiation that has been done but I have no idea what’s going on with the rest. I don’t see the balances of some of the accounts. Also, I’ve been checking on my points with the credit bureaus on a periodic basis and I don’t see an improvement although I was told that I will see a good jump after six months. I’m a little bit confused with National Debt Relief and I don’t know where we stand. I would appreciate it if somebody would send me a report about what they have done and paid, what should be continuously paid and what was to be settled. I would recommend NDR but I would tell other people to be very strict unlike me who is too relaxed.
Hello Luis,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 12, 2018
The representative was very helpful who was assigned to me. He communicated effectively and was very patient. The Welcome Process was a smooth transition and the representative was also clear, precise and very patient when I would ask continuous questions. All around great experience. I felt a load taken off as soon as I was approved and they processed my application. My anxiety was put at ease.
Reviewed June 12, 2018
The people are very helpful and keep me informed on my account. I had knee replacement and was off work for a few months. Working part time I wasn’t getting income from work. My social security was not enough to cover my bills, rent and other expenses. I am thankful for their help.
Reviewed June 12, 2018
Great experience... They were considerate and didn't make you feel degraded because of the circumstance you got yourself into. They took the time to explain the complete program and answer any questions that I had. They were very knowledgeable and made me feel welcome and positive that I can do this and be out of debt and not so overwhelmed.
Reviewed June 12, 2018
Very friendly and helpful all around great experience. I would recommend anyone looking to get out of debt. This company seems to have a great staff who enjoy their work. I was very impressed with the quality of this customer service.
Reviewed June 12, 2018
They were great. The representatives who help me with my application did an excellent job. I would recommend this company to others. They were very courteous and informative in regards to the process I will be going through from start to finish.
Reviewed June 12, 2018
So far everyone I have spoken to has been very professional and not judgemental, which has made me feel comfortable in this process. Everyone has been punctual with their calls and very helpful. I look forward to the next couple of years.
Reviewed June 12, 2018
Both reps I spoke to were eager to help and gave me and my husband the information we would need going forward to help reduce our debt. I received all emails in a timely manner and sent them back in a timely manner.
Reviewed June 12, 2018
Andrew from National Debt consolidation was very helpful and polite. He knew what he was talking about and explained everything to me and any questions I had. He took his time going over the co tract and put my mind at ease.
Reviewed June 12, 2018
My overall interaction with everyone so far has been excellent. I felt like I had no options but now I feel like I stand a chance. I now feel like I will be writing a new chapter in my life in a few years once I am debt free.
Reviewed June 12, 2018
They were very understanding as to how I got in the position I am in. They did not berate me, they helped me the best way under my financial situation. I thought about bankruptcy, but after talking with them I felt more at ease knowing I made the right decision.
Reviewed June 12, 2018
Very nice people. Easy to talk too. Very helpful in ways beyond expectations. I couldn't be happier with this new chance on getting my life back on track. Thanks to you guys. I can't wait to be debt free.
Reviewed June 12, 2018
My experience was very educating and uplifting. My specialist was very helpful with helping me understand the program. She made sure went over everything, very helpful with guiding me through all the paperwork, making sure I signed all papers correctly reassuring me that I'm on the road to recovery.
Reviewed June 12, 2018
National Debt Relief negotiated a settlement with Bank of America that I was happy to accept. The offer was fair and one that I could manage with my budget. I am happy to be able to settle my debt through National Debt Relief.
Reviewed June 12, 2018
I just started the process but I am very happy with the customer service. The people I worked with were very friendly. They answered all the questions I had. I can't wait to get this started and start seeing results.
Reviewed June 12, 2018
So far they have been very thorough and friendly. They have made me understand in detail even when asked to go over something again. I feel secure with this decision. They have been very helpful. I love the part that they will handle my creditors for me. This gives me added security of being hassled.
Reviewed June 12, 2018
Thank you all for relieving my stress. Everyone I spoke to was so kind and helpful. I look forward to having this team back me up. There are no words for what that means to my family. Thank you thank you!
Reviewed June 12, 2018
This process was daunting from the sidelines but I was able to get it done and over with quickly and smoothly. The employees that helped me were very informed with all my questions and very polite with me. They made it as painless as possible. I am pleased.
Reviewed June 12, 2018
The processes was quick and easy. The credit advisor was very knowledgeable and understanding. All parts of the contract were clearly reviewed and explained. I would recommend your company to anyone especially friends. Your 5 Star rating and standing with the BBB are impressive.
Reviewed June 12, 2018
Both customer service agents were very helpful and patient with me and all of my questions. I believe I understand the program completely. They gave me all the contact information I will need if I have any further questions. I really appreciate their time and effort. I look forward to getting out of debt as soon as possible.
Reviewed June 12, 2018
Tee was very much informative and answered all my questions and helped me to understand my financial situation. The Welcome call was great. The lady that assisted me was well versed and made sure I understood exactly what I was signing.
Reviewed June 12, 2018
I started this process by trying to get a debt consolidation loan. When National Debt was first mentioned to me, I was very unsure because I didn't want my credit score to be so negatively impacted. After a lot of patience and a very through explanation I realized this was a wonderful opportunity. Both the representative from Amone and National Debt were wonderful and extremely knowledgeable. I went from very a uneasy feeling to an extremely confident one.
Reviewed June 12, 2018
I was so stressed and worried about this and was treated with kindness and respect. Thank you. I was embarrassed to call and everyone I spoke to helped ease the anxiety I am facing. I know credit debt is a universal problem and I hate to be a part of it, but thankfully for help.
Reviewed June 12, 2018
Would recommend this to all my friends and family for excellent customer service because they helped me and I got lucky right away. Quick, fast and reliable and now I can breathe. Thanks to National Debt Relief and the rest of their team.
Reviewed June 12, 2018
After talking to these people and informing me that I can be debt free in 25 months, I am elated!!! They were so very helpful, answered all of my questions and got my monthly payments down to a very reasonable cost. And their service was much lower than I thought it would be. I would recommend this company to anyone. Thank you for making my day a whole lot brighter. God bless you all.
Reviewed June 12, 2018
Had a great experience. The people I dealt with were very nice and easy to understand. They made everything smooth and was an easy process to help me and my wife on our road to get rid of debt. The lady explained everything in the paperwork and made it simple to get through.
Reviewed June 12, 2018
I had financial issues and was seeking for help, Contacted National Debt Relief, was on the phone explaining my situation and the representative was very helpful, as I was accepted in their program, had paperwork signed and they went to work on my case. They have been very helpful and recommend the company to anyone that is in financial problems. Thanks Again.
Reviewed June 12, 2018
Every person we have spoken with has been patient, very specific and easy to understand. They have explained each step we have taken. We feel very comfortable with the journey we are about to take. Shea and Isis have both been very kind and understanding of our situation and have been very patient with us during the journey. Shea, especially, has been patient with us. We first contacted him several months ago and he was not pushy. He was there when we were ready to move forward.
Reviewed June 12, 2018
I worked with Anthony **. I called after hearing about NDR on an XM Radio ad and after struggling with massive debt following a divorce the experience was quick, much easier than expected and spot on. From the initial questions to the interview process and final acceptance into the program was great. I can already feel the weight lifted off my chest in anticipation to clear up my debt.
Reviewed June 12, 2018
Travis explained everything l needed to get started with the program. I think the plan soundd fantastic. l hope to be debt free and improve my credit status. Looking forward to freedom from phone calls from creditors and people I owe.
Reviewed June 12, 2018
I called this morning and spoke with Diamond about some adjustments to my account. She was SUPER helpful in explaining all my options and how we could make things work. We even got disconnected at one point because of my cell reception and she called me right back. That’s awesome customer service. Please pass along my thanks to Diamond and to all of your team who are helping me work through my debt and hardships. I really appreciate your support.
Reviewed June 12, 2018
Agent was very helpful and answered all my questions. Explained everything I needed to know and what to look forward to and how long this would take to resolve. The welcome team was also very helpful and answered all my questions.
Reviewed June 12, 2018
The representatives I dealt with from initial call to follow-up were extremely helpful and empathetic. Dealing with debt is horrible and life events pushed me to the edge. The process is easy and the options available take into consideration my ability to live as well as pay off the debt... The folks at NDR offered kindness and a path.
Reviewed June 12, 2018
They have made the process seem easy thus far and I am anxious to continue my journey to a debt free life! I inquired online and within minutes I was contacted by a representative who explained the process to me in great detail.
Reviewed June 12, 2018
Under my circumstances I needed to get on this program and put it off several times hoping to borrow the money. They have helped me take a big load off of my shoulders. A great big Thank you for all your help!
Reviewed June 12, 2018
Richie was a very effective communicator of the plan. Also very trustworthy! Represented himself professionally and knowledgeable with experience. Also the underwriting team that was conducting welcome call, again effective communication, knowledge, and represented well. The approval process was quick.
Reviewed June 12, 2018
I think they are helpful, well informed and make it clear, polite. Some of the websites people are rude. NOT HERE. MADE FEEL WELCOME. I WOULD RECOMMEND NATIONAL DEBT RELIEF. I felt good about the experience. They let me ask questions and didn't make me feel pressured. Credit can be confusing. I felt at ease.
Reviewed June 12, 2018
I have found them to be very effective in negotiating with creditors and supportive of my decisions regarding my financial choices. Their web portal site is exceptional and I am always aware of what they are doing. Lowering one's debt load is difficult, so having them as consultants and partners in the process has been tremendously helpful.
Reviewed June 12, 2018
Great customer service. Explained everything clearly. Took the time to explain the process to me. Asked frequently if I had any questions/concerns. Everything they explain on the phone is also sent to you via email. Up front and honest company. Glad I called them. Glad I was able to find a company that was thorough and trustworthy.
Reviewed June 12, 2018
I found Lawrence ** and Monica to be very professional, helpful and pleasant. I will recommend you to others as need be. Please thank these individuals for me and my husband for a job well done. I appreciate all the help they both gave us today and look forward to working to an end to debt.
Reviewed June 12, 2018
I was more than satisfied by the way I was treated-especially since I thought it would be like everywhere else where you are expected to just sink. Thank you for everything! You worked with me and made me feel human again for the first time in a long time.
Reviewed June 12, 2018
I've interacted with two reps since I submitted my inquiry over this weekend. This is not a fun situation to be in and they have been nothing but helpful and supportive. I look forward to continuing my services with your company.
Reviewed June 12, 2018
I this off for a long time, telling myself that if I stayed current and I could slowly dig myself out of the hole, forgetting the adage that when one finds oneself in a hole, the prudent course is to stop digging. So I was feeling defeated when I heard from Jeff **, and foolish, because I know better. Jeff betrayed neither pity nor scorn. He asked me questions about my expenses, and my ready, accurate answers surprised me. I thought I'd been avoiding the issue, but my subconscious brain had been running the numbers all along.
Our conversation really made me feel like I was in control, that I was doing something for myself, and that my dependency on unsecured credit was in reality the opposite of that. I don't know that Jeff had any of this in mind — probably not — but his objective approach gave me the space to think objectively about myself, and I left the conversation feeling stronger. The only emotion Jeff betrayed was at the end of our conversation, when I said, "Thank you for making this easy." He let out a breath and just the hint of a laugh and thanked me. I wouldn't hesitate to recommend NDR.
Reviewed June 12, 2018
They were willing to give me all the information requested and very detailed. Especially Joshua **. Great way to solve a situation in the shortest amount of time possible and at an affordable cost. I recommended to anyone who is looking for a fast, affordable solution.
Reviewed June 12, 2018
George has been a huge help and great guide through this process. Without him walking me through this I probably would still not have any solution in sight for my debt. For the first time in years I finally feel like I have a handle on my finances.
Reviewed June 12, 2018
The people that helped me at National Debt Relief made me feel that I was going to get through this hard time in my life. It's great to know that there is someone like National Debt Relief to stand with you!
Reviewed June 12, 2018
I definitely recommend National Debt Relief. They are very helpful and professionals handling my debt with creditors. I had a serious debt problem and it was hard for me to choose the right company to handle this issue. Different companies sent me letters and emails so I made my own research and decide to start with them. I'm very pleased with the service they are providing. Thank you.
Reviewed June 12, 2018
I would like to specially give thanks and very happy with two representatives Devin who help me understand my loan debt, and had the patient and time to go step by step on the contract and how the loan works, and Keith who welcoming me to National Debt Relief, and was patient to wait till I sign the form and send it out. Very satisfied with the services.
Reviewed June 12, 2018
So far, so good. Phone contacts have been wonderful, and painless. Still a little overwhelmed, but working on it. Hope to be stress free soon. The contacts that I have had have been very patient, and have been able to answer my questions.
Reviewed June 12, 2018
The step by step explanation makes it easier to understand how the program works. The monthly payment is affordable compared to paying the minimum with high interest credit cards. I can be debt free sooner. Highly satisfied with the Debt counselor who walked me through all the details.
Reviewed June 12, 2018
The people I talked with were very professional but still approachable. They walked me through the whole process and fully explained everything that will be happening. Great people to work with. I would definitely recommend this company to all my friends and family.
Reviewed June 12, 2018
Everyone that I have spoken to has been very friendly, knowledgeable, and professional. I would definitely recommend this service to anyone that is in need of debt consolidation. I am looking forward to being debt free with the help of National Debt Relief.
Reviewed June 12, 2018
I basically just got off the phone with my rep from National, taking me through the process. I feel like I just got off a ride at a theme park, but in a good way! She was a fast talker, so I had to have her repeat a lot, but we got through the process and I feel reasonably assured that I’ve picked the right company to deal with my debt! Time will tell!
Reviewed June 12, 2018
More than happy to be with these great team. I have three accounts resolve and I am very please with the work you guy are doing. I have more accounts to work with and I know they are going to be more great news.
Reviewed June 12, 2018
From the initial contact with Veronica the entire process has been informative and smooth. The welcoming customer service was very informative and helpful. Everyone was very professional and extremely polite. They didn't rush through the process they wanted to make sure that I understood every aspect of the program that I was about to enter into.
Reviewed June 12, 2018
Open about what to expect and creates a realistic timeline for the settlement of accounts. I would recommend this to anyone looking to realistically settle debts. This has been a good experience thus far. I hope that all of my accounts will be settled in a timely manner.
Reviewed June 12, 2018
Carlos ** answered each question I had and was extremely helpful. My experience through the setup process was easy and reasonable. I now have a huge weight lifted and I feel I will finally be debt free in a short time. Thank you National Debt Relief!
Reviewed June 12, 2018
My experience with National Debt Relief was very positive. They were easy to communicate with to understand the process to eliminate my debt. All questions were answered promptly to relieve any fears I may have had. I look forward to completing this task.
Reviewed June 12, 2018
I have been completely enrolled in the National Debt Relief program. I am very happy and relieved to have help with my debt burden. The representatives have been professional, knowledgeable, kind and on point with every matter that needed attention!
Reviewed June 12, 2018
I've had nothing but exceptional service from National Debt Relief this was the best decision I've ever made. I would recommend National Debt Relief to anybody that's having financial problems. A customer service has been exceptional. I'm constantly being updated with new information and any changes in my credit which has saved me a lot of time trying to follow my credit report every day.
Reviewed June 12, 2018
Great customer service. People who care. They don't down you. They listen and work with you to resolve your issues. I love the fact that they keep in contact with you and are able to address your concerns. I would definitely recommend to friends and family members.
Reviewed June 12, 2018
After reviewing all other options my husband and I decided choosing NDR was our best way to go. The process to get started is simple. Everyone I've spoken to has been very professional and understanding. I can't wait to be debt free and move on with our lives!
Reviewed June 12, 2018
Im more amazed with National Debt Relief every day. They have constantly worked to clear my debt and have settled and paid over 50% in under 2 years. I know they have done as they said because I get notices from my creditors saying paid off as agreed. I can't say enough about how pleased I am. Thank you so much for making my life easier and my credit score is rising again.
Reviewed June 12, 2018
National Debt Relief has been a godsend to me. They have been very pleasant to work with everyone that I have talked to has been willing to help. I have 3 accounts already in settlement and have been with them for less than 2 months. I would recommend them to anyone that need help getting back on track.
Reviewed June 12, 2018
This is a relief to have dedicated people willing to help. Al ** and Ronald from The Welcome Call have been great and very nice and professional. Thank you to NDR for helping take the pressure off of everyday life.
Reviewed June 12, 2018
So far I am happy with the company. I haven't really started anything yet so I will update my review later on. They answered all of my questions to the best of their ability, it seems they really care about me fixing my debt.
Reviewed June 12, 2018
At first it was stressful conceding to overwhelming credit card debt, but once I called National Debt Relief the phone call eased my worries. There has been a few stumbling blocks, but everything is handled by NDR with rapid results. Customer Service has been exceptional and courteous. My experience has been terrific!
Reviewed June 12, 2018
Overall experience is good. Except for one customer service rep who was very disrespectful and rude. She spoke down to me while I was asking a question. She said I would not let her talk except it was vice versa. She caused more stress than needed at the time of our interaction.
Hello Zhen,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 12, 2018
I am very pleased with National Debt Relief! They have helped me pay off my debt as well as teaching me to live within my means. I would strongly recommend them to those who are overwhelmed with credit card debt. It will take a while to pay your debt off but the time is definitely worth it.
Reviewed June 12, 2018
Wonderful responses to questions asked. The team was pleasant to work with and approachable. I would recommend the program to friends and family that may be in need of assistance. Both the advisor and the welcome team were efficient and understanding during the process.
Reviewed June 12, 2018
So far they have excellent customer service and seem to want to be able to assist me. I am really looking forward to see what NDR can do for me in getting my credit and issues resolved. I will be opening minded in the process.
Reviewed June 12, 2018
Honestly every question I asked was answered immediately and promptly. Couldn’t have asked for an easier experience. My experience was made much easier by the helpful staff all around. Thank you for the patience. Can’t wait to be debt free.
Reviewed June 12, 2018
Just as promised. They would contact us with offer/settlement for our approval. Discussed what the creditor and NDR had worked out for our benefit. No pressure to accept just explain the procedure and how easy it was. Now work to the next debt. Thanks. Feels good.
Reviewed June 12, 2018
Welcome call - She seemed knowledgeable. She paid attention to my needs and provided solutions for anything that was hindering our process. She calmed me down when I seemed agitated and kept calm and collective throughout the entire process. She waited patiently after describing each part, each email, for me to give affirmation. She went further into detail where she felt necessary.
Reviewed June 12, 2018
My counselor was very patient, always pleasant and answered all my questions. I enjoyed working with him. He never pressured me. Explained the program fully. Always returned my calls in a timely manner. I tried other companies but I felt very comfortable with debt resolution.
Reviewed June 12, 2018
Very helpful thru the whole process. I am very pleased so far. They call you when they say they will. Would highly recommend to others. I like the fact they give you the tools to change your address and phone numbers to them so the creditors don’t bug you.
Reviewed June 12, 2018
Everyone was very helpful and answered all questions and concerns. I now feel confident that we will get my debts settled. I would for sure recommend this company to any of my friends if they ever need the help. I just want to thank everyone for putting me at ease that I made the right decision.
Reviewed June 12, 2018
When searching for a company to handle this very stressful and sensitive aspect of our lives, we came across your company, and it was ranked number one on Google. From the beginning call with Andrew, NDR felt like a natural fit for us. Andrew was professional, courteous, matter-of-fact, and genuinely concerned about what we had to say, and what we wanted to achieve in entering this program. We never felt pressured, but welcomed and informed. Andrew walked us through the process from hello, to signing the paperwork. We took the Welcome Call with Isis, who was also respectful and courteous to us. She answered our questions, welcomed us and left we feeling informed and excited about the coming months ahead.
Reviewed June 12, 2018
Customer service reps Jerry and Karen were of the utmost quality and experts that they made me feel that I can do this. Thanks to them I feel more confident in my new goal to be debt free once and for all. I will strive to do the best to accomplish this goal. Thanks to everyone at Nat Debt Rel. Co. for providing us fallen consumers with a way out!
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