National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed April 23, 2019
I was well informed throughout the process. All of the guidelines were explained to me. There was ease to access the portal and contact information I needed. All emails sent for signature were sent right away. I was given an 800 number in case I had additional questions.
Reviewed April 23, 2019
They were very helpful and understood my needs and addressed them in a timely manner with great results. They were also very friendly and called back to see if I understood all that was going on and to see if I needed anything else.
Reviewed April 23, 2019
Creditors calling 6 to 8 times a day reminding you of the debt you owe and the money you don’t have. This program has made it so simple in order to get your life back together. I would recommend this program to anyone in the same situation.
Brandon, we know this part of the process can be hard especially when creditors are relentless. Our Client Success agents can advise you on how to deal with these calls as effectively as possible. When you can, please take a moment to contact them. Thank you for leaving a review today.
Reviewed April 23, 2019
I'm now a happy individual paying all debt in one reasonable payment. I'm now confident all my debts will be paid withing three years. National Debt Relief was able to pull up my credit report, and add other debt accumulated, but not on my report.
Reviewed April 23, 2019
Thank you for helping us meet our needs to be debt free and thank you very much for your time and answering all our questions. We are very happy to enter the program and get over our hardship right away.
Reviewed April 23, 2019
They was able to answer all questions that I had and was willing to help me in any way that they could. Very kind and friendly people. Would recommend them to anybody for help. Ryan ** was very nice and a great person to work with. I was very scare about calling because I had called other places before and they was not able to help us. Our monthly payment with other companies was the same or higher then what we was paying and I didn't understand what I was doing. But with National Debt Relief you all told me upfront what we need to do and how you could help us. Thank you all so much.
Reviewed April 23, 2019
Tia was amazing. She was so informative and encouraging that I felt at ease. Debt is a difficult subject so it creates more stress. The emotional support as well as her practical help made me feel empowered. Thank you Tia!!
Reviewed April 23, 2019
I first looked into bankruptcy and realized I was problematic not a candidate for this option. I was in fear when I made the call to National Debt consolidation... Much to my surprise the gentleman on the other end of the phone was kind and helpful. He answered all my questions and made sure to ask if I understood. I have a solution to my problem.
I did just sign up, however I look forward to writing a follow up review later in the process, especially if the rest of the experience is as smooth as this. Sooo grateful I do not have to talk to the creditors... The monies paid to NDR Is worth it to me... To Both representatives, thank you for your kindness and patience with my million questions... h~
Heide, we're so glad to hear that your experience has been so positive. We look forward to hearing from you again as you go through the program.
Reviewed April 23, 2019
Both Kate and Camilla were patient, clear, thorough and helpful walking me through the entire process. They were also empathetic to my situation, considering financial strife is always the motivating factor to use NDR. I hope my experience with NDR continues to be as positive as the first impression provided by Kate and Camilla.
Reviewed April 23, 2019
Edward was extremely helpful and answered all our questions. I would recommend this program to anyone who needs financial help. Easy to apply and go through all the processes that are part of this program. I like the fact you can receive legal advice when it’s needed.
Reviewed April 23, 2019
I had a taxing that I had to file with my taxes. My daughter told me that National Debt Relief is a good company to get my credit resolved and so I got their services. My experience with them was good and I was very pleased with them. The people I worked with were nice, took their time with me, and were very thorough. The whole thing was one payoff and I got a letter from the creditor saying that the debt was paid off. I liked the results so I was very pleased.
Reviewed April 23, 2019
I had debt from a few unpaid utilities through the years and from a car loan. I searched some of the debt consolidations and saw the online advertisement of National Debt Relief, and the patriotic feel of their site lured me in. I had a quick and smooth enrollment process but, my initial entry call with their reps took a few minutes. I received calls for an additional two weeks to do that but I was already in the program.
So far, three of my four creditors have either been solved or are in the process. They've already made the agreement and the dollar amounts and payment dates are set. We had an end date in my initial plan but I was curious because we have not really made any leeway on a larger debt and nobody has contacted me to let me know what is going on there. It doesn’t show anything planned in my account too. Nonetheless, I’m pretty active in my account and I call all the time and talk to so many different people. Their reps have always solved all my questions in a timely manner. Plus, they were able to work on my payment plan. I tried to change it once and they adjusted it for me.
Reviewed April 23, 2019
I was not able to make it with my debts and ended up signing with National. I've been with them since July last year and it's good for me. They really try for me and I have no regrets. They go by income and the payment plan has just been a very nice one for me. So far, National has been very helpful, reliable, and caring. I should be debt-free next year.
Reviewed April 22, 2019
Everyone at NDR have been very nice and have explained all the in's and out's of the process. Thank you NDR for your expertise in this matter. I look forward to working with you and being out of debt soon!
Reviewed April 22, 2019
I was contacted within minutes of my inquiry; the process of resolving my debt was thoroughly explained. Any questions I had were satisfactorily answered. I applied via that phone call, various exchanges of emails, and the contract signed. The follow-up welcoming call reiterated the contract and by the end of the day, my relief program was in place.
Reviewed April 22, 2019
I can not thank them enough for what they did for me. My only other option was bankruptcy. Initially my credit score will take a hit but thanks to this program it will gradually go back up. This was the best possible solution for me.
Reviewed April 22, 2019
Very great with me. Very kind. Could slow it down just a little but very helpful. Also very answered questions I had...I feel so much relief now that I have NDR help.. Thank you and can’t wait to see the bright future with out debt.
Reviewed April 22, 2019
I was hesitant going in at first, but they went into a lot of detail to make sure I understood everything before they asked for the sell. I called back a couple weeks later because I saw that going it on my own wasn't going to work. When I called I got the same person and the same great service. Now we will see how it goes. I'm sure if I do my part, they will do their part.
Reviewed April 22, 2019
So far my experience with NATIONAL DEBT RELIEF has been pleasant. Jolena and Nancy answered all my questions. I am hoping to resolve my debt in a timely manner. I feel confident I am doing the steps to resolve the matter.
Reviewed April 22, 2019
Marc ** was very kind and professional. I appreciate the help. I have had so much anxiety over these two loans, I feel like National Debt Relief helped alleviate my anxiety. The intake was almost pain free. I would recommend this service to my friends.
Reviewed April 22, 2019
I dealt with two different people who were quite help, very professional and relieved me of a lot of stress!!! I was handled efficiently, all questions answered quite well by two well versed, intelligent people. Please put a copy of this in their respective employee files. I will recommend your company to friends and associates. Thank you very much. Paul
Reviewed April 22, 2019
National Debt Relief has been very helpful in explaining what steps we need to take to be debt free. We can't thank the team enough for their wonderful support. We could not have done this without National Debt Relief's support.
Reviewed April 22, 2019
When I called I thought that maybe I'd be pressured into signing up but was welcomed by understanding instead. James ** was very understanding and helpful. He explained the program in detail. Told him I needed to think it over. He did not bother me like other companies had. I can't wait for National Debt Relief to start with my accounts.
Reviewed April 22, 2019
The Representative that called for our welcome call, went over everything very well and was very knowledgeable with any questions I had. This was a very easy call and helped settle any fear I might have had. I appreciated the professionalism and helpfulness of the representative.
Reviewed April 22, 2019
It’s important to have people communicate about issues such as these with compassion and absence of judgment. I experienced all of that and it helped to solidify the opinion that I made a good decision in choosing them. All representatives were kind, knowledgeable and understanding. I would choose them again and again.
Reviewed April 22, 2019
I would like to thank National Debt Relief for helping me get through this tough time. The team was very knowledgeable and explained the program clearly. I know that with the support of the Success Team I know that I will be successful in my financial security in the future.
Reviewed April 22, 2019
The women who helped me explained everything perfectly so that I would understand everything. I only had one question and they answered that so simply for me to understand. This was one of the easiest processes I have ever had to deal with.
Reviewed April 22, 2019
Thank you for making this an easy and simple process. This debt has become a major stress and embarrassment for me for over 2 years and knowing I made the right call to you will make me sleep easier tonight!
Reviewed April 22, 2019
The lady I spoke to was efficient, but unwilling to answer a few of my questions. She said the person who had originally spoken to me should have already answered these, and it made her question my commitment to the program. Overall, she was courteous but short.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed April 22, 2019
The service was great and professional, and made you feel safe, and comfortable. Other, companies made me feel like they only wanted the business, your company made feel like you really care, and that my future was just starting, to be debt free.
Reviewed April 22, 2019
The representatives were very thorough and confident also very Knowledgeable, they took their time to explain all my options and assured me I was making a conscious decision to be become Debt free, which in turn made me feel confident about working with National Debt relief. Thank you Ari and Ed.
Reviewed April 22, 2019
Tatiana ** was absolutely amazing. She was patient and guided me step by step on was my debts were and what was necessary to get out of debt. I am so grateful for her assistance. I'm recommending her to everyone.
Reviewed April 22, 2019
I had a very pleasant experience with the customer service representative from National Debt Relief, who handled my welcome call. She was very friendly, polite, and professional. She walked me through the process of the various forms and emails that I needed to read and complete in order to get my program started. She was awesome!
Reviewed April 22, 2019
Everyone that we talked with was very kind, was a pleasure to talk with and was very understanding. They were nonjudgmental, very respectful and helped us to understand everything and kept asking if we had questions or concerns. We would recommend this service to our friends and family.
Reviewed April 22, 2019
Everyone I have spoken with so far has been very helpful in answering all my questions to get me debt free as soon as possible. This program is going to help me tremendously by getting my debts paided off sooner and help me avoid paying a ton of interest on my current debt.
Reviewed April 22, 2019
The experience was great. The representative was clear in explaining the rules and step by step help. Thank you for helping get my credit straight. I would recommend you all to anyone who needs debt relief. Thank you very much.
Reviewed April 22, 2019
The customer service agent I dealt with, Danny, was very knowledgeable. He was also very friendly and willing to answer any questions and help in any matter. He made me feel at ease and confident in my decision. The welcoming agent was quick and precise and ensured I was fully informed.
Reviewed April 22, 2019
I’m retired and my husband is unable to work now. We were living off my social security and all these credit cards. But I just couldn't keep up with it. I enrolled with National and it was easy. I've been with them for nine months now and they've been good. But I keep getting letters from one of the creditors saying if we pay off 200 and something dollars, they will get rid of our credit. I keep sending that to National but nothing is happening with it. I am wondering why. Also, it doesn't seem like the program is moving fast enough.
Reviewed April 22, 2019
I've been enrolled in National Debt Relief's settlement services since February and their enrollment process was very easy. The first person I talked to was really nice, understanding and he was able to explain everything to me. Plus the payment plan was good. Working with them has relieved some stress.
Reviewed April 21, 2019
I was treated with respect, which I sincerely appreciate. The plan was explained in detail, and questions were answered. My sense of relief was almost immediate. I know I can manage my plan. Being able to work toward financial freedom and security is priceless.
Reviewed April 21, 2019
N.D.R. The customer service is outstanding. They go above & beyond to get it right. I rate their service as so because I truly believe that they are the number 1 debt relief service beyond compare. NDR service thanks & keep up the good works.
Reviewed April 21, 2019
All questions were answered in a respectful manner. They did a good job explaining the steps I need to take and the best way handle this situation. I hope we can continue open communication to help this experience go as smoothly as possible.
Reviewed April 21, 2019
I was having more debt than I could afford every month. I did some research online and I ended up going with National Debt Relief. I've been with their program longer than six months and I’m paying a monthly settlement with two creditors. The payment plan is reasonable and the negotiator calls and emails me to confirm. It has been a positive experience and I'm pretty happy working with them.
Reviewed April 21, 2019
I was drowning and I couldn't afford my payments anymore. I was basically living off of credit and I didn't want to do that. National Debt Relief consolidated my debt. My program is for two and a half years. They're currently negotiating and so far they have negotiated payoffs for a couple of credit cards that I have. It’s been amazing. Also, my monthly payment is flexible. If I can't make a payment on the 15th of the month, I can just send them an email or give them a quick call and they would change it. Or, if I can't make a payment for one month, they would adjust it accordingly. That is great for me considering my household and bills that come out. The rep was very consistent. She had to call me back a couple of times because she had to verify that I was qualified. She was also informative and answered every question that I had. I was very comfortable working with her.
The only thing that I have a problem is that they charge every single time I contact them. If I call or send them an email to have them change my date, there's literally a fee. But they have a great program. It’s given me an opportunity to be debt-free ‘cause I hate owing people. It impacts my credit. My ultimate goal is to be a homeowner. I would definitely recommend NDR.
Reviewed April 21, 2019
I'll be starting to pay my student loans pretty soon and I needed to reduce my debt. I was looking into either paying it off or getting a loan. It was getting to the point where I had to do something about my student loans or I wouldn’t be able to pay them. I've been with National for about nine months and it's been a very good experience. They’ve communicated pretty well and let me know what’s going on when things come up. But it's gonna be a while to complete the program because they made agreements for certain companies to do payments instead of a lump sum thing. Otherwise, I’ve been very happy with the program and it seems to be working the way it was advertised.
Reviewed April 20, 2019
They reviewed everything with me and explained in detail their goal for assisting me. Kristia was excellent in what they could do was nice to let me think it over night and then checked back with me the next morning where I told them it seemed best for me and I signed, very pleasant and help staff.
Reviewed April 20, 2019
I have enrolled in the debt free program. The agents were all very informative. They explained the steps I needed to take and answered my questions. So far I am pleased and relieved to get started on taking care of debt in a successful manner.
Reviewed April 20, 2019
Made this difficult time an easy experience... very understanding. Everyone was very nice and helpful and explained each step of the process. Both representatives I spoke with did a great job, thank you. Was willing to work with me each step of the way.
Reviewed April 20, 2019
Extremely satisfied with the detailed explanation of the program and the help that NDR is providing me for my current situation. I really love the fact of saving a large portion of money and the that I will be saving to pay off my debt. Thank you.
Reviewed April 20, 2019
Excellent service by everyone so far, explained everything. Just hope the service explained continues. This should help my life tremendously. Thanks for the help. I AM RELIEVED THAT THIS HAS HAPPENED AND THAT YOU CONTACTED ME. Sincerely, Sarah **.
Reviewed April 20, 2019
Chris and Ed did an excellent job explaining the debt relief program! I would recommend National Debt Relief to anyone looking to reduce their debt while at the same time improving their credit score. Thanks so much for helping us through this difficult time.
Reviewed April 20, 2019
I am a student and trying to pay off debt is hard when you're going to school. I did my research on National Debt Relief and went that route instead of bankruptcy. I've been in the program since last June. I had three credit cards and they've settled two of them so far. In my experience, their negotiator has been really helpful. They call and check on me and made sure I was okay on making my monthly payments. They also asked if any financial hardship has occurred. Every semester, my schedule changes and it's very hard with work. They've had to change my payment because my pay schedule changed and I was working less. They accommodated me being in school and working less, which was nice.
I feel customers should have options, though, where if they have money, they should be able to pay a little bit more instead of making little payments. I have a smaller credit card which was $800 that got put into the program. I have 10 payments of $15 and then, I have a bunch of payments for $55 after that. If I could just pay one card off and get it out the way, then I can put more money towards my other cards.
Other than that, the payment plan is reasonable. I was paying almost $600 in my three credit cards and now I pay 310 a month, which is a big difference. And I split the payment, so it's very easy. I have less to worry about and I'm able to focus on school and not be so overwhelmed with bills. Also, the cost is fair and it should be because they have to deal with the negotiating, not me, which is very nice because creditors like to call and bug you. I would expect nothing less than to be charged something and I'm just happy I don't have to deal with my credit cards. NDR has been super helpful with the whole process.
Reviewed April 20, 2019
When I called National Debt Relief, the rep I spoke to initially convinced me that it was a safe company, which I was concerned about. Everything he said really made sense and he was very honest. At first, I did not understand how NDR operates and I was asking the negotiator about the fees that they charge. He was really thorough in telling me how it is all broken down. Whenever I had questions, I simply called their 800 number and whoever I was speaking to answered everything professionally.
The process was very simple. Once I set up the account, they debited the money once a month on the 10th. They called twice recently to explain the last two accounts that they had to settle. Right after what they told me, there was another email within a day saying that they completed the process, the company accepted and that the debt is over. At the very end two months ago, I had to call to say that I’d be three days short of having the monthly. They put me on to a supervisor who analyzed my account and said that they would help me with it and they did a good job. At this point, the process is over but it took a long time for the creditors to settle. They must've put the negotiators through a lot of trouble and stress until they finally settled.
Now I’m stuck again and I have one Target card up to $7,500 that I can’t pay down. I really want another card to be put in there. Nevertheless, NDR is a great company and I had no problems in my two-year participation with them. They solved my credit problem and my score revived itself at 710 from the low sectors. I had $12,000 in the other two cards and I had $12,000 of other debt, but I was able to get the $12,000 handled two years ago. Now that the debits stopped, it’s easier for me to perform my BillPay.
Reviewed April 19, 2019
Worried at first to make that call to National Debt Relief. Struggled for two days and then I done it. I called and was very surprised. These people made me feel very calm. They was well spoken and would answer any questions you had. The process was very easy. This is definitely a better option than bankruptcy.
Reviewed April 19, 2019
Nikki ** - I was very apprehensive. She was thorough and detailed with her explanation on how things work. She also took her time and did not rush. This reassured me to take the step and do it. I will recommend her to others.
Reviewed April 19, 2019
Consolidating my debt was something I had considered for a while but I was too scared to do it. National Debt Relief made everything so easy and fast. I am looking forward to my financial freedom! Thank you everyone for all your help!
Reviewed April 19, 2019
Mark explained everything clearly, slowed down when I needed him to, was patient when I needed a moment to absorb what he said. I've forgotten the name of the person who made the welcome call. She talked a little too fast for me, but did repeat when I needed her to.
Reviewed April 19, 2019
I had an amazing experience with everyone who helped me get set up on a debt free journey! Everyone was so helpful and answered all my questions I had about the program, I would recommend to family and friends. Thank you so much!
Reviewed April 19, 2019
Everyone who helped work with me on my case was very helpful and made everything very clear. They were easy to work with and made the entire experience seem a lot less intimidating and relaxing to accomplish. I would definitely work with them again and have already recommended other people to work with them.
Reviewed April 19, 2019
Andrew and Karen were absolutely fantastic. The entire 2-step process took only 55 minutes. They were able to help me see daylight once again. They help end the nuisance creditor calls and in few years I'll be able to claim that 820 FICO score once again. No prepayment penalties and after negotiating everything they were able to save my $20k. Nice job.
Reviewed April 19, 2019
I first found out about this organization online. It was highly recommended. Drew ** called me, provided me with background information, which I checked out, and then I continued with the application. It was handled very professionally and in a very friendly way. It was an easy process. The Welcome Call lady was very nice and polite and followed up to see if I understood all the terms. I am excited to have a successful experience and become unburdened by debt.
Reviewed April 19, 2019
Very pleasant people, it took a lot of stress off of me. But highly recommend them to anybody. I'm excited about all the money that I will be saving bike gearing is consolidation. I wish I would have done it sooner. Thanks to the staff National Debt consolidation.
Reviewed April 19, 2019
Everything was explained to be in a way that was understandable. My representative was very pleasant and answered all of my questions. They assisted and read the forms and everything that I signed was in a very easy and assessable way.
Reviewed April 19, 2019
The customer service rep, Greg was very knowledgeable and helpful. Went through everything thoroughly with us and explained the process and what to expect. Def answered any questions we had regarding this process, which was very reassuring to us. Also, the gentleman during the welcome call took his time to answer any questions and talked us through the whole process. So far very satisfied.
Reviewed April 19, 2019
Excellent work to all assigned to my account. Looking forward to a great relationship. Very well detailed explanations by Gilbert ** and his team. Would not hesitate to use your services if once again needed. I found your agents very helpful.
Reviewed April 19, 2019
The welcome call and initial account set up were both very transparent and effective in explaining to me what my expectations for the program were. I feel like I have a grasp of how to do this and how this will impact my life.
Reviewed April 19, 2019
I want to comment on the experience I had with the Debt Relief team, excellent attention, a very good communication to explain the process with a very good punctuality in each of the appointments, thank you very much for your service. I would definitely recommend to family and friends.
Reviewed April 19, 2019
The two representatives I spoke to, Lance and Jasmine, were extremely helpful and pleasant to work with. I didn't think I had options, until a friend referred me to National Debt Relief. I am now paying 1/3 of what I was, and no longer stressing out about payments.
Reviewed April 19, 2019
No concerns, easy to understand, very supportive. I felt like I wasn’t being judged when I called; as I already felt ashamed having to go through this process. I love that there is a possibility of me being debt free in a shorter time frame.
Reviewed April 19, 2019
The level of customer service by Kim for me and my wife Sandi was the best. Miss ** was very detailed in the information she provided for us orally and in writing. The National Debt Relief program will help us regain our credit standing. Everyone in the program are professional and concerned about their clients financial health today and in the future.
Reviewed April 19, 2019
The response to my inquiry was very responsive. The representatives were very clear and thorough throughout the process answering all concerns and explaining the details very clearly. The process is very transparent. The reps also made it clear I could contact them at any time with any questions or concerns. I am very satisfied.
Reviewed April 19, 2019
From my first few minutes with Andrew and Lisa, I knew that they were here to help my family with this hardship. They made sure to listen and educate us about any questions or concerns we may have had. They made this process which is difficult to commit to seem clear and understanding. We look forward to succeeding and graduating from this program debt free. Thank you, Andrew and Lisa.
Reviewed April 19, 2019
When calling in to find out more about the program all the way down to the Welcome call; everyone was very professional in helping and informative when we had questions. The only issue I had was when the representative helping us enroll in the program had issues with the phone line; it was very choppy, had to call back a few times or repeat things over again. Thanks for all your help and I can't wait to see our debt decrease!
Reviewed April 19, 2019
We are extremely pleased with the help provided initially by Sebastian **. National Debt Relief has also responded well to our questions. My only concern at this time is to ensure creditors on auto payment to our bank account cease. We are working on that but would appreciate any help NDR could provide to ensure our bank account I not hit. Please commend Sebastian **.
Reviewed April 19, 2019
The service was awesome and very informative. I really appreciate Erik's help with getting me on the road to becoming debt free. I am so excited to start this program and become debt free. Both Erik and the welcome team really explained every piece of information to me and I am very clear of how the process works.
Reviewed April 19, 2019
Fantastic and thorough experience all the way around. Michael was extremely diligent and responsive. I hope that the next 47 months go as smoothly as this process was. The online help and the welcome call also went extremely smoothly. I still need to change my payment date, but I feel like I have all the online resources to be able to do that.
Reviewed April 19, 2019
My experience was fast and informative. Thanks for making the enrollment process easy. I have all the documents and contact details to be a part of the process. I will start my online account and this will give me transparency as to the funds available. I appreciate the help I received.
Reviewed April 19, 2019
Thank you NDR! Very helpful and easy to work with! I am very thankful for all of their help during this difficult time. I would definitely recommend this company to anyone that might need help in debt relief. Luis was very helpful and kind! Thank you all so much!
Reviewed April 19, 2019
Debt consolidation is a very sensitive subject matter and Luis and the client success representative were compassionate and competent. The process was clear and I was appropriately informed. Recent financial hardship left me drowning in debt. I look forward to becoming debt free in 40 months.
Reviewed April 19, 2019
It has been over three years now, and my credit rating has gone from 457 to the high 600s. They paid off over $10,000 worth of debt and even though I struggled to make payments they were kind and courteous and were willing to work with me even if I had to make lower payments. I would highly suggest this company to anyone who wants to get out of debt.
Karen, congratulations on all your success! Thanks for the recommendation and for sharing your story with us today!
Reviewed April 19, 2019
Very helpful and walked through everything. I felt comfortable going through the process. All of my questions were answered and didn't feel as I am being taken advantage of. This is the start of my journey and can't wait to see finally be debt free.
Reviewed April 19, 2019
I was backed up on my payments and I just had a really bad breakup and a lot the stuff was under my ex’s name, so I got into really bad debt. I read a lot of good things about National Debt Relief over a lot of other places and so they're helping me get my credit back up. They shoved me on closing my accounts and paying them off which is really cool. They consolidated everything and gave me a monthly payment plan that I can work with based on what I am able to spend. I still have a while to go in the program and I've been making as many payments as I can. I really like the service as it has been helping me out. I’d recommend National Debt Relief if I had any friends in debt.
Reviewed April 19, 2019
My husband of 15 years and I divorced in September. He was very credit card happy so we had all of these joint debts. I had lost my cousin who was one of my clients, then I had a loss of income of $1000 a month. I needed to make some headway, so I sought the debt consolidation service of National Debt Relief. After doing some research, I chose them over the other companies. My experience in using them has been really good. The enrollment process was easy. The reps walked me through it and they were very helpful. They explained everything very clearly and I wasn’t confused at all.
NDR worked with me on a payment plan. I was comfortable working with the debt negotiator. At first, though, I was a little apprehensive because I talked to different people and wanted input and advice. It would have been great if I could have made arrangements and paid things off without a third party. But in my circumstances, I wasn’t able to do that. There was too much debt-to-income ratio, so working with NDR was a no-brainer. I have two years left to complete the program and I have already paid off quite a bit of stuff. I have recommended NDR. As a matter of fact, one of my very dear friends was struggling and I passed their number along to her.
Reviewed April 18, 2019
Terrence has been amazing at walking me through all the steps and what to expect during this unfortunate process that my family has to go through. He has made it as pleasant as it possibly can, and he was very thorough during the application process.
Reviewed April 18, 2019
Was very nervous when calling and asking for help and when they started talking to me and went through the steps I felt more at ease because they explained every detail to me..now I feel so much better that I took the first step of calling NDR to start getting on track to get out of debt. Would recommend to anyone that needs help.
Reviewed April 18, 2019
Just signed up for this program and I'm already feeling relieved and hopeful about my financial future. I can't wait to start seeing my debts go down while rebuilding my credit. I don't know why I put this off for so long?!
Reviewed April 18, 2019
The experience was extremely fast. The callback person said I would get an email to sign in twenty four hours and I didn't get it yet. The contract was hard to see in my phone. I read it the best I could. I will mail my creditors the debt relief address and phone number. This is very helpful.
Reviewed April 18, 2019
Good! Need to not repeat the info so much. Way too much time on the phone. Rep Valentine was so thorough that the second call was pointless. Not sure what her name was but she did good. Gave me a major headache!!!
Reviewed April 18, 2019
Representative was very helpful. I recently resigned from my job of 25 years and was very stressed out about my credit card debt. The representative was very helpful and helped my stress level. I look forward to being debt free.
Reviewed April 18, 2019
I am still super nervous about debt consolidation as I just started the process today, so no results as of yet. However the team at National Debt has been extremely helpful, patient, upfront, answered all my questions, spoke in understandable terms and are super friendly. So far it's been great!
Reviewed April 18, 2019
Thank you so much to the whole team! From the initial phone call to transfer me to an agent, Dwayne who was patient and got all my info, to angel on my welcome call, all were very professional, friendly and oh-so helpful. I am so pleased and confident with my decision to work with this company!
Reviewed April 18, 2019
I enjoyed working with these individuals. They made a difficult call much easier and were very understanding. They are handling everything for me so I won’t have to worry about anything but making my monthly deposits. It is freeing. Thank you.
Reviewed April 18, 2019
Answer all questions that I have a lot of information. Very easy to set up through my email... Let's just see how this goes. Hopeful it works. To see is to believe right. It should help me pay off everything sooner than expected with lower interest.
Reviewed April 18, 2019
Vanessa was very kind and detailed about the information she reviewed with me. She explained everything to make sure I understood and didn’t rush the process. Vanessa was very professional with answering my questions. I appreciate her explaining and help with everything.
Reviewed April 18, 2019
Everyone that helped me was so polite. They made me feel at ease, and explained everything. I feel this program is going to help me tremendously. I needed help, and I believe that I have found it. I look forward to paying off my debt, and starting new.
Reviewed April 18, 2019
The process was pretty simple. When the forms would not work correctly the gentleman working with me made sure to take the time to figure it out. Thank you for all your help. I am looking forward to getting out of this debt.
Reviewed April 18, 2019
Beware of the wolf in sheep's clothing. Seems they really give a **. Well no actually they just want to collect that 20% fee then hand you off. I too thought this was the light at the end of the tunnel. After 2 years on their program I was told that I qualified for the advanced program since I have been so steady paying. Then comes a lending institution which you never see any truth in lending statement. And yes somehow they transferred my call directly to them. Hmmm??? I was told this way I would start rebuilding my credit score.
In fact this was a way for Debt Wolves to advance funding to collect $14,000 in fees sooner. Now I am at the end. I add my settlement total, finance fees since I finally see a truth in lending document, Debt Wolves' fees, Extra taxes paid (and you will see 1099s) And I am $1,000 further behind than when I started 2 years ago. I just cannot understand how this is legal. Instead of paying 18,000 down on my debt I handed crooks almost 14,000 dollars to line their pockets. In closing don't believe it. Pay down your debt one at a time. Don't waste your money on lies and fees.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed April 18, 2019
I have had a very good experience with National Debt representatives. This is something I've never done before and I'm scared to death I'll be in trouble but everyone keeps reassuring me it's ok. So yes you all are nice and if this works good for me I'll definitely recommend you to my friends.
Reviewed April 18, 2019
My experience has been better than I expected. Every person I talked to has been so helpful in making sure I understood how to fill out the forms that I was trying to complete. I am a senior citizen and this made me have confidence in myself.
Reviewed April 18, 2019
Both Gabrielle and my welcome adviser were extremely knowledgeable and answered all of our questions. Both were friendly and made our experience easy and fast. They listened to us and made it an enjoyable process. Hopefully, I won't have to go through this process again but if I do it will be with this company because of their customer service we received. Thank you.
Reviewed April 18, 2019
UPDATED 10/20/2020: We've been with them for close to two years and we have one more year left. My negotiator was a very nice person to work with over the phone. She explained everything such that I could understand. Making payments and getting everything taken care of has been great with NDR. They send us updates. Their service has made paying bills a lot easier. I went from paying $1,000 a month to my credit card debt to much less. I don't worry about credit card debt anymore.
ORIGINAL REVIEW: The representatives I spoke with were friendly, personable and very knowledgeable about the program. They answered all of my questions and explained everything on a level that was very easily understood. I'm excited about our enrollment and look forward to being debt free! Thank You NDR. Sincerely, Dianna
Reviewed April 18, 2019
Everyone at NDR has made me feel that they would go out of their way to help me out of an overwhelming financial disaster. I should have contacted NDR years ago and this would have been less of an issue. The Banksters have the deck stacked in their favor to keep you on the hook with debt.
Reviewed April 18, 2019
Application process highly professional. Very thorough and considerate in initiation and followup. Process was made easy by the coaching skills of the team... The program itself is well defined with checks and balances in place for the applicant and the agency. Would recommend easily to others in financial hardship burden...
Reviewed April 18, 2019
This was great news for me, it gave me a great peace of mind knowing in a short term of 3 1/2 years I will be debt free. I am looking for a job and as soon as I can pay more money to pay off my debts sooner I will do that. Thanks. Patricia
Reviewed April 18, 2019
Everyone was very helpful, kind and courteous, and explained everything so I could understand all parts of it. Would recommend your services to anyone else needing help to their credit restored and get out of debt and stay that way.
Reviewed April 18, 2019
Working with NDR has been great. The staff I have worked with are very knowledgeable and answer any questions I have. So far working with this program has given me a weight off my shoulders. NDR will deserve more than a 5 star rating when I complete this program.
Reviewed April 18, 2019
Everything was explained several times to make sure I knew what this program involved. This program was explained thoroughly and I feel this will help me get out of debt in 3.5 years instead of who knows, probably never as I was paying mostly interest on my credit cards. I felt I needed help to get my financial situation on track. This company is rated at the top which made me feel confident that they will be able to help me accomplish my goal.
Reviewed April 18, 2019
They have been very attentive and transparent with the program. Answered all my questions so far. I like that I have complete control over every settlement and how much I pay back. I also like the online account that I can see and make changes as I need.
Reviewed April 18, 2019
Looking to get out of debt and find financial freedom. Learn on how to utilize credit and stay away from payday loan companies that take advantage of you. Got into to debt way over my head and was just working to literally pay bills. Feel the weight off my shoulders.
Reviewed April 18, 2019
I was very happy with everything, the paperwork was very easy to file out, the customer service. Was pleasant and easy to talk to and the nicest people on earth. I am in very hands and I love being taken care of.
Reviewed April 18, 2019
Your staff was very helpful in guiding us through the process of enrolling, I was really scared to call. But not I am glad to call, didn't think this was going to go so smoothly. Thank you again, truly in your service. Aaron
Reviewed April 18, 2019
Ryan ** was very helpful. He understood my situation very well and provided me with the best resolution. He went above and beyond to get me the best and affordable payment options. Thank you very much and I look forward to be debt free in a few years.
Reviewed April 18, 2019
So far it's been a good experience. I will know more as time goes on. Every person I've talked with has been very helpful. I even have legal services if needed, hope that's not the case. I have a number I can call any time there is a problem.
Reviewed April 18, 2019
Kiara and Akeem were nice & detailed. I finally have a peace of mind. You need to Shorten the time between the registration and the welcome call. I need to cook dinner and I could not due to I was on the phone too long. Now my husband will have no lunch for tomorrow.
Reviewed April 18, 2019
Both women that help me Erica ** and the woman that made the welcome call today. There aren’t enough positive adjectives to describe them. They were kind, considerate, interested, compassionate, knowledgeable, answered questions pertaining to my personal credit (future). They told me about the price to retain a lawyer which makes perfect sense. I really can’t say enough about these women. You should be proud to have both of them working for you. I’ve said to prayers now thanking God for both of them.
Reviewed April 18, 2019
Everyone I have talked to or communicated with has done an amazing job of answering all my questions, explaining everything, and making me feel like this is the right decision for me at this time. I am excited to continue to see them work their magic and help me better my life.
Reviewed April 18, 2019
When we first talk about the program, It was late at night but your team really help me understand the program from start to finish very well. And the electronic sign contract it very easy to follow. The customer services give a quick response.
Reviewed April 18, 2019
I was very happy with how I was treated. All my questions were answered very well, all the information was explained to me so that I knew what was going on and what was going to happen. I found the reps I talked with really know what they were talking about.
Reviewed April 18, 2019
I was so stressed about having to catch up with bills and students loans after my husband passed, you didn't know what to do until I came across NDR. Johnathan ** was so quick to call and help me. I'd recommend them to anyone in debt.
Reviewed April 18, 2019
The experience I had with everyone I spoke with at National Debt Relief was great. I could tell everyone had my interest in mind when they were explaining everything to me. I told my daughter about my experience and she is thinking about calling to sign up with NDR!
Reviewed April 18, 2019
NDR has the best customer service I have ever experienced. The agents were well-informed, thorough, professional, able to answer every question, and were pleasant to talk to. Their professionalism helped calm me down and provide hope for a better financial future.
Reviewed April 18, 2019
My husband and I reached out to National Debt Relief to consolidate our debt. I read off on NDR so we decided to work with them. The enrollment process was nice and the rep went through it thoroughly with us. NDR has been doing debt settlement services for us. They've been calling our creditors and settling our debts with them. They have set us up with monthly payments to pay off our debts. We started with the four-year program at the end of last year and at this point in the process, we've paid off one of our big creditors and NDR has done a settlement with them. It was great interacting with the negotiator. She made us understand everything and closed the process really well. So far, working with NDR has been good. I would tell people to use them.
Reviewed April 18, 2019
Working with National Debt Relief has helped tremendously. I enrolled with them over the phone and the process was very easy. The people I worked with have all been super. When I had any questions or concerns, getting ahold of them was very easy and the way they handled things impressed me. The payment plan they set up for me was affordable.
Reviewed April 17, 2019
Kedar was most helpful & not judgemental. The processes was so easy, I don’t know why I waited so long for help. Very professional & caring. The whole team were so easy to speak with and they were very warm & knowledgeable.
Reviewed April 17, 2019
National Debt Relief has been very helpful to me on getting myself out of debt and getting my life back on track. I'm very grateful for their assistance and I'll be very happy to get out of debt. I would highly recommend National Debt Relief to anyone that is having financial problems.
Reviewed April 17, 2019
From the initial call of wanting information to the welcome call, everyone was kind, understanding and thorough. Everything was explained where I completely understood. It was hard to take this step, but I'm glad I did.
Reviewed April 17, 2019
Anyone with a problem with debt should get help from National Deb Relief. They are very nice. They explain everything to you. Great customer service. I would recommend them to anyone having a debt problem. The representative that helped me could not have been nicer. Explaining everything and any questions I had were answered extremely well.
Reviewed April 17, 2019
The person I was talking to Taj was helpful and understanding. Any questions I had he would answer promptly. I understood everything fully leaving no doubts in my mind. At the end of it all I felt confident on what I was doing.
Reviewed April 17, 2019
Very helpful and knowledgeable. Understood and assisted with all my questions, repeated things back to me even after it was just explained. I appreciate the time they took to help me. I would definitely recommend to family and friends if they are in the same position that I was in before calling in.
Reviewed April 17, 2019
When initializing and following through application, all reps were very compassionate and willing to help and make the process a little less painful. I am very thankful for this. I am looking forward to a sooner than later resolution that would be even less in negotiations than what was discussed. Thank you for your time and considerations.
Reviewed April 17, 2019
National Debt Relief was awesome. Ronnie ** took the time to answer all of my questions and walked me through the entire process. Ronnie was also very patient and thorough throughout the entire process. I would absolutely recommend them to anyone struggling with debt.
Reviewed April 17, 2019
Customer service representatives were friendly and provided information in an easy-to-follow manner. At no time did I feel pressured into entering into this agreement with National Debt Relief. I hope my experience continues to run this smoothly. I like that I was provided with phone numbers and resources to use if I need to follow up with questions.
Reviewed April 17, 2019
Everyone was very respectful. Each one who contacted me, went over everything top to bottom more than once to make sure that I understood everything. They were very polite and helpful. I would recommend this service. I like the fact that you have lawyers on board to handle any legal problems.
Reviewed April 17, 2019
Everyone I have spoken to has been helpful and nice. Thank you for your wonderful communication! I would recommend you guys to anyone. All of my questions were answer, I was not treated bad for the debt I have. We were walked through every step of the process. We look forward to being in the program and being debt free!!
Reviewed April 17, 2019
Thanks for all the help and friendliness from everyone in the company. We cannot wait to be debt free with your help. This is such a relief to us. Your name National Debt Relief is fitting since we are feeling such a relief!!
Reviewed April 17, 2019
Everyone has been great so far. Feels like a huge weight has been lifted off us. I recommend these guys as far as ease of transaction and treating us like people. The hardest thing was sucking up our pride and reaching out.
Reviewed April 17, 2019
Isis was very thorough and made things easy to understand. I feel the service was impeccable and I am grateful for her assistance during this program process. It was easy to confirm information and verify how the program works with less anxiety.
Reviewed April 17, 2019
Great experience, everyone was so nice and helpful. I was a little hesitant about it but after seeing all the reviews and commercials I decided to take a chance. I most definitely recommend to anyone that needs help with their debt.
Reviewed April 17, 2019
I have had a great experience so far with National Debt Relief. I started out talking to Lana **, then today I talked to Viola ** for my welcome call. They were both excellent! Lana was so awesome yesterday, she has given me hope that there can be a light at the end of the tunnel. It's been terrible dodging creditor phone calls for so long. I just want my life back!!
Reviewed April 17, 2019
I was very delighted to get to speak with someone personally over the phone at National Debt Relief. Everyone was very friendly and honest about what they could do for me. I felt very informed and comfortable with the people I spoke with.
Reviewed April 17, 2019
I am so pleased to be enrolled in this program. Everyone has been so helpful and professional. The courtesy of the staff, knowledge and understanding of my financial hardship is very comforting during this difficult time in our lives. So very thankful for their help!
Reviewed April 17, 2019
Both parties I spoke to were very kind and helpful and put me at ease right away. They explained everything thoroughly and answered every question, even if I asked it more than once. They were very professional and friendly. Thank you.
Reviewed April 17, 2019
The representatives that helped me were very helpful and knowledgeable. We were in need of help with our finances because we were drowning due to hardships. I am thankful we found National Debt Relied and hope we will have great success and one day be able to rebuild our credit. It's nice to have hope for the future.
Reviewed April 17, 2019
Lorraine was very helpful. She explained the income to debt so that I could understand. She walked me through setting everything up to get the debt relief started. She told me exactly what I needed to do and explained how to do it. She got the approval for me to start. I am grateful for all her help.
Reviewed April 17, 2019
Both representatives I worked with were courteous and respectful. This is an embarrassing situation for me but they did not make me feel judged. In fact, they were professional and reassuring. Everything was super easy and done electronically... and this I could tackle it conveniently even while on the go.
Reviewed April 17, 2019
Reps very knowledgeable and skillful in explaining the program's advantages and disadvantages. During the application and welcome sessions my son Otis and I were allowed to ask questions and were satisfied with answers given. We do hope that the outcome will be successful and to be debt free in 53 months will be a reality.
Reviewed April 17, 2019
Very professional, and courteous. Good, solid information, communicated clearly. Very supportive and understanding of our situation. They were not pushy, but supportive. No "hard sell." I would not hesitate to recommend their services to others. We will see how well they follow through on their commitments.
Reviewed April 17, 2019
Very nice, helpful, RESPECTFUL, team. They helped you with every step of the way. Very Quick and Easy process. I liked how they went through each paragraph of the agreement. Very easy to work with and they seem to really care!
Reviewed April 17, 2019
Every one was very helpful and friendly. We were disconnected and a return call was immediately made. I am happy and confident to be on my way to a better future. I would recommend this company based on their friendliness and support of my concerns. Thanks to all who were of assistance today.
Reviewed April 17, 2019
I’ve struggled for months to pay my bills. After many sleepless nights, I am relieved and ready to conquer this beast! The whole process was quick and easy. I am appreciative for this opportunity! My representative was professional, knowledgeable and kind.
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