National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 13, 2018
I was a little overwhelmed when we started the process, but everything was explained to me in layman's terms and now I understand the process better. Thank you National Debt Relief for your help. Now I can see a light at the end of the tunnel of credit card debt.
Reviewed June 13, 2018
I'm nervous about giving out all my information in order to start trying to get debt free but the reps helped me with answering all of my questions and when I didn't understand something, they repeated it. Thank you. I hope this will help me.
Reviewed June 13, 2018
Everyone was very professional. They were very nice and explained everything. Both ladies were very nice and very very patient. I believe this will be a very helpful in my surviving and becoming debt free. Thank you for all your help in guiding me through the maze.
Reviewed June 13, 2018
I am able to ask customer service anything and they are able to answer. Although there are a lot steps, they are doing it in your best interest. Very helpful and informative. I ask questions as I go along and not one person gets frustrated.
Reviewed June 13, 2018
Very thorough and effective. The representatives are courteous and very informative. I had all my questions ready but before I could ask he already answered my questions without me having to ask. Great solution to our financial issues. I will definitely recommend National Debt Relief.
Reviewed June 13, 2018
It's been a good experience and I really appreciate the help your program offers! Everyone I have dealt with has been friendly, professional, supportive, and very knowledgeable about the program. I felt no judgment for the situation I was in, only a desire to help me. Thanks for the help!!
Reviewed June 13, 2018
During this hard time, the experience I had was very good. They explained the process very well to the point that I barely had any questions. However the questions I did have, they answered in detail and put me at ease. They were very transparent with the process, pros and cons, that also helped me feel a lot more comfortable with it all. Great team I am working with.
Reviewed June 13, 2018
I just enrolled in the program, but my experience so far is fantastic. My debt specialist, Kim **, was absolutely amazing -- warm, friendly, knowledgeable, sincere. She put my mind at ease during this difficult time and answered all of my questions effortlessly and with care.
Reviewed June 13, 2018
After my husband died, my income was seriously reduced and I was living on credit cards and without a job. I sought an honest, responsible way to pay my debts. National Debt Relief accomplished that for me. I began with 5 debts, and am finishing paying the last debt this year. It only took three years to pay almost $20,000 worth of debt. I am forever grateful.
Reviewed June 13, 2018
I have just made my first "pay off" to a creditor and it feels very good thanks to Jerry and others at NDR. Thank you, thank you. They are doing what they said they would to do. I'm well on my way to being debt free. It's beyond description.
Reviewed June 13, 2018
My experience has been great. Updated on information. Answer any questions in a timely manner. Helpful with anything regarding my account. Always polite and listen to what I say. They get my debt taken care of quickly as possible without any hassle.
Reviewed June 13, 2018
Velentine was very helpful and help me solve my issues. The welcome call was awesome. Both representatives were very professional and was able to help me get on a debt relief program. Each question was answered to my satisfaction. I would recommend this program to anyone who is having financial problems.
Reviewed June 13, 2018
This is a good place to go for people that doesn't have bad credit but went over their limit. You guys do a good job. You already settled a debt. It might take a minute but it's worth it. You pay less money and it doesn't take as long to pay off your debt. It's only going to take 39 months at the most but it would have took me a lot of years to pay it off like I was going. Thanks.
Reviewed June 13, 2018
My experience was wonderful!! The professional customer care was so refreshing, the agent was very helpful and answered my questions, and patient. When agent stated they would call back and expected a call at a certain time, NDR FOLLOWED THROUGH. Thank you.
Reviewed June 13, 2018
NDR was very helpful in giving us peace of mind in clearing up our debt. The process was simple and easy. The terms provide a great savings over what we would have had to pay. Very glad we found them for help.
Reviewed June 13, 2018
Trouble sleeping at night, sooo I’m hoping to get some Settlements.
Hello Joyce,
Thank you for giving us the opportunity to help you reach a debt-free future. There is always a little apprehension at the start of any new journey. However, just remember that we are with you every step of the way.
Reviewed June 13, 2018
The people I communicated with to get started on this program were patient, communicable, and clear. I'm really looking forward to getting everything started and finished, but the whole process did feel a little rushed. It would be great if a little more time were allowed for the sign-up process, but I'm excited about this program and I think it's going to make things much better for me.
Reviewed June 13, 2018
So far I am very happy and actually very amaze how quickly you people already working with the creditors. I feel very relief and thank you for all of your help and money saving, Really thanks. I would recommend to my friend.
Reviewed June 13, 2018
The process was very easy and quick. I now I feel that I’m on a better role to success of my financial freedom. This is a program that I will recommend to anyone who is having financial hardship. I thank you guys for all your help.
Reviewed June 13, 2018
Vanessa was very thorough with all the information regarding the Debt Management Program. She explained all the aspects of the program and relayed the information in a manner that was easy to understand. She also answered all questions that I had regarding the program.
Reviewed June 13, 2018
They are all friendly and willing to help. They are quick to respond and quick to get you rolling. I found this was a very process and would recommend to my friends. I fell more at ease now that they have stepped in.
Reviewed June 13, 2018
I'm still early on in the process, but I am happy with what has happened so far. The representatives I've worked with are kind and supportive. I feel like I am taking steps in the right direction with NDR's help.
Reviewed June 13, 2018
Very Professional but friendly at the same time. John helped us and got it all done within hours. I am very happy we decided to go with this company! We had let our Credit Cards get out of hand and with their help they will be paid and we will be able to eat! Much better than Bankruptcy!
Reviewed June 13, 2018
Both team members were extremely knowledgeable and helpful. Went through every step with me and explained in full detail. They both made sure that I understood what they were explaining and what I was signing. I look forward to working with this program.
Reviewed June 13, 2018
It's been an amazing experience to deal with the National Debt Relief agent / customer service. They are very professional and explain well the process or the program. They are willing to answer all the inquiries and they make sure that you're satisfied.
Reviewed June 13, 2018
The representative was very helpful and made this transaction easy and informative. When I had questions, Kenny ** was able to help and took the time to explain specific guidelines of the program. Thank you so much for all you have done. I feel now that I can move forward in life without the added stress of high interest credit.
Reviewed June 13, 2018
I was in the program less than 9 months and one of my credit cards was settled. Each time I call the workers are positive and efficient. I am looking forward to settling all of my cards in an efficient manner, it helped my worries subside.
Reviewed June 13, 2018
To work I spoke to Barbara on the house phone. Really help me with my emails walking me through it all. Great job and thanks you for all you have done. I couldn't have done it by myself. I prayed for help.
Reviewed June 13, 2018
We thought we were out of options. The National Debt Relief representative guides us through the process and answered every question. They made sure we that we did not miss a step. They also made that all of our concerns were addressed. We appreciate the help. Thank you!
Reviewed June 13, 2018
The staff that assisted me were very thorough and took the time to explain everything and make sure that I understood everything before they moved on to the next item or subject. They wanted to make sure I understood what I was getting into.
Reviewed June 13, 2018
I joined NDR in January, I had read reviews and they came up as number one. So far no matter who I speak to or what time of day it is, they are always friendly and honestly patient and accommodating. I had 4 accounts that I combined and one settlement offer has already been made! I couldn't be more thrilled thus far.
Reviewed June 13, 2018
The process when applying and setting up my account was easy. All staff members I spoke with explained everything clearly and in full detail. They gave multiple options for debt relief and explained the pros and cons of each program. Very comfortable and satisfied with the program I chose.
Reviewed June 13, 2018
I have found your service very helpful. However a solution to the constant calls from the creditors needs a lot of help. I have been told I am not required to talk to them, but they continue to call several times a day.
Reviewed June 13, 2018
We have been happy with the settlement of different accounts but we’ve had one that was turned over to you that we received legal papers on sent them to you and the attorney and here we are 9 months later under the impression this was being handled and we’ve not only almost doubled the amount owed but now have been served with legal papers and a court date. Very dissatisfied.
Hello Carolyn,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed June 13, 2018
I have been working with National Debt Relief for several months and they have settled 3 accounts out of 7 for me for less than half of what I owed. I also received two court summons on accounts and they have legal services that are addressing it for me. I would recommend this company as so far I have had a good experience.
Reviewed June 13, 2018
Very direct and informative. Never pushy, very professional,answered all questions with certainty. Made sure we understood all aspects of the program. Stayed in continuous communication all during the process and promises to stay in contact with us continuously. This is a hard situation for us but we have confidence in Mr ** and we have a gut feeling we will be alright.
Reviewed June 13, 2018
Great experience. Everyone was very kind. Every person I talked with went above and beyond to make me feel comfortable. Thank you so much NDR FOR everything. I would highly recommend your services to anyone in need of financial help.
Reviewed June 13, 2018
I had a great experience with Andrew and the welcome call and Andrew was very knowledgeable and smart. The welcome call explained everything and was very helpful. I was able to leave with knowing all I had to know.
Reviewed June 13, 2018
I was checking out different debt consolidation companies and my son said National Debt Relief would be a good one. I’ve done consolidation before, but I never did it online. My son knows a lot about that kind of stuff, so I just went along with him. He filled out everything for the enrollment and he did the work online. The reps have been very helpful in explaining everything to me, like which bill would be paid off next. The payment plan was tough but not too bad for the amount of stuff that I had. And I’ve done real good because I’ve had five bills paid off. I got one more that is supposed to be paid off in June but is still being negotiated. The creditors love to call and I don’t like that, but I feel much better now that I know I’m getting rid of a lot of bills.
Reviewed June 13, 2018
I’m putting money in the account for National Debt Relief to pay the bills and to reduce the amount owed to the credit card. It was nice when they called but I have only spoken to them three times in the eight months that I've been working with them. I have seen only one negotiation that has been done but I have no idea what’s going on with the rest. I don’t see the balances of some of the accounts. Also, I’ve been checking on my points with the credit bureaus on a periodic basis and I don’t see an improvement although I was told that I will see a good jump after six months. I’m a little bit confused with National Debt Relief and I don’t know where we stand. I would appreciate it if somebody would send me a report about what they have done and paid, what should be continuously paid and what was to be settled. I would recommend NDR but I would tell other people to be very strict unlike me who is too relaxed.
Hello Luis,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 12, 2018
The representative was very helpful who was assigned to me. He communicated effectively and was very patient. The Welcome Process was a smooth transition and the representative was also clear, precise and very patient when I would ask continuous questions. All around great experience. I felt a load taken off as soon as I was approved and they processed my application. My anxiety was put at ease.
Reviewed June 12, 2018
The people are very helpful and keep me informed on my account. I had knee replacement and was off work for a few months. Working part time I wasn’t getting income from work. My social security was not enough to cover my bills, rent and other expenses. I am thankful for their help.
Reviewed June 12, 2018
Great experience... They were considerate and didn't make you feel degraded because of the circumstance you got yourself into. They took the time to explain the complete program and answer any questions that I had. They were very knowledgeable and made me feel welcome and positive that I can do this and be out of debt and not so overwhelmed.
Reviewed June 12, 2018
Very friendly and helpful all around great experience. I would recommend anyone looking to get out of debt. This company seems to have a great staff who enjoy their work. I was very impressed with the quality of this customer service.
Reviewed June 12, 2018
They were great. The representatives who help me with my application did an excellent job. I would recommend this company to others. They were very courteous and informative in regards to the process I will be going through from start to finish.
Reviewed June 12, 2018
So far everyone I have spoken to has been very professional and not judgemental, which has made me feel comfortable in this process. Everyone has been punctual with their calls and very helpful. I look forward to the next couple of years.
Reviewed June 12, 2018
Both reps I spoke to were eager to help and gave me and my husband the information we would need going forward to help reduce our debt. I received all emails in a timely manner and sent them back in a timely manner.
Reviewed June 12, 2018
Andrew from National Debt consolidation was very helpful and polite. He knew what he was talking about and explained everything to me and any questions I had. He took his time going over the co tract and put my mind at ease.
Reviewed June 12, 2018
My overall interaction with everyone so far has been excellent. I felt like I had no options but now I feel like I stand a chance. I now feel like I will be writing a new chapter in my life in a few years once I am debt free.
Reviewed June 12, 2018
They were very understanding as to how I got in the position I am in. They did not berate me, they helped me the best way under my financial situation. I thought about bankruptcy, but after talking with them I felt more at ease knowing I made the right decision.
Reviewed June 12, 2018
Very nice people. Easy to talk too. Very helpful in ways beyond expectations. I couldn't be happier with this new chance on getting my life back on track. Thanks to you guys. I can't wait to be debt free.
Reviewed June 12, 2018
My experience was very educating and uplifting. My specialist was very helpful with helping me understand the program. She made sure went over everything, very helpful with guiding me through all the paperwork, making sure I signed all papers correctly reassuring me that I'm on the road to recovery.
Reviewed June 12, 2018
National Debt Relief negotiated a settlement with Bank of America that I was happy to accept. The offer was fair and one that I could manage with my budget. I am happy to be able to settle my debt through National Debt Relief.
Reviewed June 12, 2018
I just started the process but I am very happy with the customer service. The people I worked with were very friendly. They answered all the questions I had. I can't wait to get this started and start seeing results.
Reviewed June 12, 2018
So far they have been very thorough and friendly. They have made me understand in detail even when asked to go over something again. I feel secure with this decision. They have been very helpful. I love the part that they will handle my creditors for me. This gives me added security of being hassled.
Reviewed June 12, 2018
Thank you all for relieving my stress. Everyone I spoke to was so kind and helpful. I look forward to having this team back me up. There are no words for what that means to my family. Thank you thank you!
Reviewed June 12, 2018
This process was daunting from the sidelines but I was able to get it done and over with quickly and smoothly. The employees that helped me were very informed with all my questions and very polite with me. They made it as painless as possible. I am pleased.
Reviewed June 12, 2018
The processes was quick and easy. The credit advisor was very knowledgeable and understanding. All parts of the contract were clearly reviewed and explained. I would recommend your company to anyone especially friends. Your 5 Star rating and standing with the BBB are impressive.
Reviewed June 12, 2018
Both customer service agents were very helpful and patient with me and all of my questions. I believe I understand the program completely. They gave me all the contact information I will need if I have any further questions. I really appreciate their time and effort. I look forward to getting out of debt as soon as possible.
Reviewed June 12, 2018
Tee was very much informative and answered all my questions and helped me to understand my financial situation. The Welcome call was great. The lady that assisted me was well versed and made sure I understood exactly what I was signing.
Reviewed June 12, 2018
I started this process by trying to get a debt consolidation loan. When National Debt was first mentioned to me, I was very unsure because I didn't want my credit score to be so negatively impacted. After a lot of patience and a very through explanation I realized this was a wonderful opportunity. Both the representative from Amone and National Debt were wonderful and extremely knowledgeable. I went from very a uneasy feeling to an extremely confident one.
Reviewed June 12, 2018
I was so stressed and worried about this and was treated with kindness and respect. Thank you. I was embarrassed to call and everyone I spoke to helped ease the anxiety I am facing. I know credit debt is a universal problem and I hate to be a part of it, but thankfully for help.
Reviewed June 12, 2018
Would recommend this to all my friends and family for excellent customer service because they helped me and I got lucky right away. Quick, fast and reliable and now I can breathe. Thanks to National Debt Relief and the rest of their team.
Reviewed June 12, 2018
After talking to these people and informing me that I can be debt free in 25 months, I am elated!!! They were so very helpful, answered all of my questions and got my monthly payments down to a very reasonable cost. And their service was much lower than I thought it would be. I would recommend this company to anyone. Thank you for making my day a whole lot brighter. God bless you all.
Reviewed June 12, 2018
Had a great experience. The people I dealt with were very nice and easy to understand. They made everything smooth and was an easy process to help me and my wife on our road to get rid of debt. The lady explained everything in the paperwork and made it simple to get through.
Reviewed June 12, 2018
I had financial issues and was seeking for help, Contacted National Debt Relief, was on the phone explaining my situation and the representative was very helpful, as I was accepted in their program, had paperwork signed and they went to work on my case. They have been very helpful and recommend the company to anyone that is in financial problems. Thanks Again.
Reviewed June 12, 2018
Every person we have spoken with has been patient, very specific and easy to understand. They have explained each step we have taken. We feel very comfortable with the journey we are about to take. Shea and Isis have both been very kind and understanding of our situation and have been very patient with us during the journey. Shea, especially, has been patient with us. We first contacted him several months ago and he was not pushy. He was there when we were ready to move forward.
Reviewed June 12, 2018
I worked with Anthony **. I called after hearing about NDR on an XM Radio ad and after struggling with massive debt following a divorce the experience was quick, much easier than expected and spot on. From the initial questions to the interview process and final acceptance into the program was great. I can already feel the weight lifted off my chest in anticipation to clear up my debt.
Reviewed June 12, 2018
Travis explained everything l needed to get started with the program. I think the plan soundd fantastic. l hope to be debt free and improve my credit status. Looking forward to freedom from phone calls from creditors and people I owe.
Reviewed June 12, 2018
I called this morning and spoke with Diamond about some adjustments to my account. She was SUPER helpful in explaining all my options and how we could make things work. We even got disconnected at one point because of my cell reception and she called me right back. That’s awesome customer service. Please pass along my thanks to Diamond and to all of your team who are helping me work through my debt and hardships. I really appreciate your support.
Reviewed June 12, 2018
Agent was very helpful and answered all my questions. Explained everything I needed to know and what to look forward to and how long this would take to resolve. The welcome team was also very helpful and answered all my questions.
Reviewed June 12, 2018
The representatives I dealt with from initial call to follow-up were extremely helpful and empathetic. Dealing with debt is horrible and life events pushed me to the edge. The process is easy and the options available take into consideration my ability to live as well as pay off the debt... The folks at NDR offered kindness and a path.
Reviewed June 12, 2018
They have made the process seem easy thus far and I am anxious to continue my journey to a debt free life! I inquired online and within minutes I was contacted by a representative who explained the process to me in great detail.
Reviewed June 12, 2018
Under my circumstances I needed to get on this program and put it off several times hoping to borrow the money. They have helped me take a big load off of my shoulders. A great big Thank you for all your help!
Reviewed June 12, 2018
Richie was a very effective communicator of the plan. Also very trustworthy! Represented himself professionally and knowledgeable with experience. Also the underwriting team that was conducting welcome call, again effective communication, knowledge, and represented well. The approval process was quick.
Reviewed June 12, 2018
I think they are helpful, well informed and make it clear, polite. Some of the websites people are rude. NOT HERE. MADE FEEL WELCOME. I WOULD RECOMMEND NATIONAL DEBT RELIEF. I felt good about the experience. They let me ask questions and didn't make me feel pressured. Credit can be confusing. I felt at ease.
Reviewed June 12, 2018
I have found them to be very effective in negotiating with creditors and supportive of my decisions regarding my financial choices. Their web portal site is exceptional and I am always aware of what they are doing. Lowering one's debt load is difficult, so having them as consultants and partners in the process has been tremendously helpful.
Reviewed June 12, 2018
Great customer service. Explained everything clearly. Took the time to explain the process to me. Asked frequently if I had any questions/concerns. Everything they explain on the phone is also sent to you via email. Up front and honest company. Glad I called them. Glad I was able to find a company that was thorough and trustworthy.
Reviewed June 12, 2018
I found Lawrence ** and Monica to be very professional, helpful and pleasant. I will recommend you to others as need be. Please thank these individuals for me and my husband for a job well done. I appreciate all the help they both gave us today and look forward to working to an end to debt.
Reviewed June 12, 2018
I was more than satisfied by the way I was treated-especially since I thought it would be like everywhere else where you are expected to just sink. Thank you for everything! You worked with me and made me feel human again for the first time in a long time.
Reviewed June 12, 2018
I've interacted with two reps since I submitted my inquiry over this weekend. This is not a fun situation to be in and they have been nothing but helpful and supportive. I look forward to continuing my services with your company.
Reviewed June 12, 2018
I this off for a long time, telling myself that if I stayed current and I could slowly dig myself out of the hole, forgetting the adage that when one finds oneself in a hole, the prudent course is to stop digging. So I was feeling defeated when I heard from Jeff **, and foolish, because I know better. Jeff betrayed neither pity nor scorn. He asked me questions about my expenses, and my ready, accurate answers surprised me. I thought I'd been avoiding the issue, but my subconscious brain had been running the numbers all along.
Our conversation really made me feel like I was in control, that I was doing something for myself, and that my dependency on unsecured credit was in reality the opposite of that. I don't know that Jeff had any of this in mind — probably not — but his objective approach gave me the space to think objectively about myself, and I left the conversation feeling stronger. The only emotion Jeff betrayed was at the end of our conversation, when I said, "Thank you for making this easy." He let out a breath and just the hint of a laugh and thanked me. I wouldn't hesitate to recommend NDR.
Reviewed June 12, 2018
They were willing to give me all the information requested and very detailed. Especially Joshua **. Great way to solve a situation in the shortest amount of time possible and at an affordable cost. I recommended to anyone who is looking for a fast, affordable solution.
Reviewed June 12, 2018
George has been a huge help and great guide through this process. Without him walking me through this I probably would still not have any solution in sight for my debt. For the first time in years I finally feel like I have a handle on my finances.
Reviewed June 12, 2018
The people that helped me at National Debt Relief made me feel that I was going to get through this hard time in my life. It's great to know that there is someone like National Debt Relief to stand with you!
Reviewed June 12, 2018
I definitely recommend National Debt Relief. They are very helpful and professionals handling my debt with creditors. I had a serious debt problem and it was hard for me to choose the right company to handle this issue. Different companies sent me letters and emails so I made my own research and decide to start with them. I'm very pleased with the service they are providing. Thank you.
Reviewed June 12, 2018
I would like to specially give thanks and very happy with two representatives Devin who help me understand my loan debt, and had the patient and time to go step by step on the contract and how the loan works, and Keith who welcoming me to National Debt Relief, and was patient to wait till I sign the form and send it out. Very satisfied with the services.
Reviewed June 12, 2018
So far, so good. Phone contacts have been wonderful, and painless. Still a little overwhelmed, but working on it. Hope to be stress free soon. The contacts that I have had have been very patient, and have been able to answer my questions.
Reviewed June 12, 2018
The step by step explanation makes it easier to understand how the program works. The monthly payment is affordable compared to paying the minimum with high interest credit cards. I can be debt free sooner. Highly satisfied with the Debt counselor who walked me through all the details.
Reviewed June 12, 2018
The people I talked with were very professional but still approachable. They walked me through the whole process and fully explained everything that will be happening. Great people to work with. I would definitely recommend this company to all my friends and family.
Reviewed June 12, 2018
Everyone that I have spoken to has been very friendly, knowledgeable, and professional. I would definitely recommend this service to anyone that is in need of debt consolidation. I am looking forward to being debt free with the help of National Debt Relief.
Reviewed June 12, 2018
I basically just got off the phone with my rep from National, taking me through the process. I feel like I just got off a ride at a theme park, but in a good way! She was a fast talker, so I had to have her repeat a lot, but we got through the process and I feel reasonably assured that I’ve picked the right company to deal with my debt! Time will tell!
Reviewed June 12, 2018
More than happy to be with these great team. I have three accounts resolve and I am very please with the work you guy are doing. I have more accounts to work with and I know they are going to be more great news.
Reviewed June 12, 2018
From the initial contact with Veronica the entire process has been informative and smooth. The welcoming customer service was very informative and helpful. Everyone was very professional and extremely polite. They didn't rush through the process they wanted to make sure that I understood every aspect of the program that I was about to enter into.
Reviewed June 12, 2018
Open about what to expect and creates a realistic timeline for the settlement of accounts. I would recommend this to anyone looking to realistically settle debts. This has been a good experience thus far. I hope that all of my accounts will be settled in a timely manner.
Reviewed June 12, 2018
Carlos ** answered each question I had and was extremely helpful. My experience through the setup process was easy and reasonable. I now have a huge weight lifted and I feel I will finally be debt free in a short time. Thank you National Debt Relief!
Reviewed June 12, 2018
My experience with National Debt Relief was very positive. They were easy to communicate with to understand the process to eliminate my debt. All questions were answered promptly to relieve any fears I may have had. I look forward to completing this task.
Reviewed June 12, 2018
I have been completely enrolled in the National Debt Relief program. I am very happy and relieved to have help with my debt burden. The representatives have been professional, knowledgeable, kind and on point with every matter that needed attention!
Reviewed June 12, 2018
I've had nothing but exceptional service from National Debt Relief this was the best decision I've ever made. I would recommend National Debt Relief to anybody that's having financial problems. A customer service has been exceptional. I'm constantly being updated with new information and any changes in my credit which has saved me a lot of time trying to follow my credit report every day.
Reviewed June 12, 2018
Great customer service. People who care. They don't down you. They listen and work with you to resolve your issues. I love the fact that they keep in contact with you and are able to address your concerns. I would definitely recommend to friends and family members.
Reviewed June 12, 2018
After reviewing all other options my husband and I decided choosing NDR was our best way to go. The process to get started is simple. Everyone I've spoken to has been very professional and understanding. I can't wait to be debt free and move on with our lives!
Reviewed June 12, 2018
Im more amazed with National Debt Relief every day. They have constantly worked to clear my debt and have settled and paid over 50% in under 2 years. I know they have done as they said because I get notices from my creditors saying paid off as agreed. I can't say enough about how pleased I am. Thank you so much for making my life easier and my credit score is rising again.
Reviewed June 12, 2018
National Debt Relief has been a godsend to me. They have been very pleasant to work with everyone that I have talked to has been willing to help. I have 3 accounts already in settlement and have been with them for less than 2 months. I would recommend them to anyone that need help getting back on track.
Reviewed June 12, 2018
This is a relief to have dedicated people willing to help. Al ** and Ronald from The Welcome Call have been great and very nice and professional. Thank you to NDR for helping take the pressure off of everyday life.
Reviewed June 12, 2018
So far I am happy with the company. I haven't really started anything yet so I will update my review later on. They answered all of my questions to the best of their ability, it seems they really care about me fixing my debt.
Reviewed June 12, 2018
At first it was stressful conceding to overwhelming credit card debt, but once I called National Debt Relief the phone call eased my worries. There has been a few stumbling blocks, but everything is handled by NDR with rapid results. Customer Service has been exceptional and courteous. My experience has been terrific!
Reviewed June 12, 2018
Overall experience is good. Except for one customer service rep who was very disrespectful and rude. She spoke down to me while I was asking a question. She said I would not let her talk except it was vice versa. She caused more stress than needed at the time of our interaction.
Hello Zhen,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 12, 2018
I am very pleased with National Debt Relief! They have helped me pay off my debt as well as teaching me to live within my means. I would strongly recommend them to those who are overwhelmed with credit card debt. It will take a while to pay your debt off but the time is definitely worth it.
Reviewed June 12, 2018
Wonderful responses to questions asked. The team was pleasant to work with and approachable. I would recommend the program to friends and family that may be in need of assistance. Both the advisor and the welcome team were efficient and understanding during the process.
Reviewed June 12, 2018
So far they have excellent customer service and seem to want to be able to assist me. I am really looking forward to see what NDR can do for me in getting my credit and issues resolved. I will be opening minded in the process.
Reviewed June 12, 2018
Honestly every question I asked was answered immediately and promptly. Couldn’t have asked for an easier experience. My experience was made much easier by the helpful staff all around. Thank you for the patience. Can’t wait to be debt free.
Reviewed June 12, 2018
Just as promised. They would contact us with offer/settlement for our approval. Discussed what the creditor and NDR had worked out for our benefit. No pressure to accept just explain the procedure and how easy it was. Now work to the next debt. Thanks. Feels good.
Reviewed June 12, 2018
Welcome call - She seemed knowledgeable. She paid attention to my needs and provided solutions for anything that was hindering our process. She calmed me down when I seemed agitated and kept calm and collective throughout the entire process. She waited patiently after describing each part, each email, for me to give affirmation. She went further into detail where she felt necessary.
Reviewed June 12, 2018
My counselor was very patient, always pleasant and answered all my questions. I enjoyed working with him. He never pressured me. Explained the program fully. Always returned my calls in a timely manner. I tried other companies but I felt very comfortable with debt resolution.
Reviewed June 12, 2018
Very helpful thru the whole process. I am very pleased so far. They call you when they say they will. Would highly recommend to others. I like the fact they give you the tools to change your address and phone numbers to them so the creditors don’t bug you.
Reviewed June 12, 2018
Everyone was very helpful and answered all questions and concerns. I now feel confident that we will get my debts settled. I would for sure recommend this company to any of my friends if they ever need the help. I just want to thank everyone for putting me at ease that I made the right decision.
Reviewed June 12, 2018
When searching for a company to handle this very stressful and sensitive aspect of our lives, we came across your company, and it was ranked number one on Google. From the beginning call with Andrew, NDR felt like a natural fit for us. Andrew was professional, courteous, matter-of-fact, and genuinely concerned about what we had to say, and what we wanted to achieve in entering this program. We never felt pressured, but welcomed and informed. Andrew walked us through the process from hello, to signing the paperwork. We took the Welcome Call with Isis, who was also respectful and courteous to us. She answered our questions, welcomed us and left we feeling informed and excited about the coming months ahead.
Reviewed June 12, 2018
Customer service reps Jerry and Karen were of the utmost quality and experts that they made me feel that I can do this. Thanks to them I feel more confident in my new goal to be debt free once and for all. I will strive to do the best to accomplish this goal. Thanks to everyone at Nat Debt Rel. Co. for providing us fallen consumers with a way out!
Reviewed June 12, 2018
Both ladies was very helpful. Thank you for all your work and helping me throughout my need. I’m very thankful. I would recommend anyone to go to debt relief. They were excellent with me. I was in a panic that’s why I called.
Reviewed June 12, 2018
I'm grateful for having such a dedicated company help me out of this never-ending situation. Just knowing they are here for me has greatly made me happy. I was struggling trying to get my financial situation back on point and NDR has helped me get there. I'm grateful for the help and making my life be much easier.
Reviewed June 12, 2018
I would tell everyone about this service. They have done great at answering all my questions and concerns. Now to see where this takes me. They were both wonderful people and I have told a couple people who I hope that take the step and do as I did in hopes for a better tomorrow.
Reviewed June 12, 2018
I wanted to get out of debt and, being the first company that I found, I went with National Debt Relief. Their rep told me what their program was about and because I didn’t have a job at that time, he told me to find one and after that to contact them, which I did. And I told him how much I was making and he helped me out with a budget to get out of debt as fast as I could.
With NDR, I was impressed that I could put all the debts in one because I went to the bank and they said there was no way to do everything at once. And I like that they don't keep bugging me. I've been in the process for four months and all I have left is a year. And things have been good so far though I just had a little issue last time with my payment because one of the people didn’t want to help me out. I had to see a supervisor for all this and that. It would be good for NDR to have team members that are more knowledgeable and efficient. Other than that, NDR is doing great and I'd tell people to contact them.
Reviewed June 12, 2018
I have a business that I run and our partners basically had a fallout with another group of fellow partners. We were going through a lawsuit which took a toll on our finances so my bills were accumulating. I was paying them off in time but it wasn't going down at all. A friend of mine did National Debt Relief and I was basically referred. I also looked up the reviews and they were good compared to other companies that were out there.
National Debt Relief is helping me out with all of my collections and doing settlement, and they were very good about the payment plan. They basically looked at what I could afford and met in the middle when it comes to the payment. So it worked out in my favor. They basically have a secured bank that I put money on, almost like a piggy bank. They take the money out of my account and put it into that fund. As that accumulates, they're negotiating with the creditors. They get the debt down to a reasonable price and send me an email notification stating that they had come to an agreement. I can agree to that amount or if I don't agree to it, they can continue to negotiate for a better deal. We've already settled three out of the seven that I had and there is about 50% savings from each of them. Actually one of them was 70% so I've been happy so far.
They follow up with me via email and if I do have an issue or a concern, I just contact them and they'll help me out. The respond in about 24 hours if I do it via email. But if I contact them right away, they would let me know what I need to do on my end and basically take care of it. So I haven't had any issues where I would have to contact them to follow up to see if they've done their job. I have a contact person but I'm not constantly talking to them. They're pretty comfortable in what they're doing. I've been satisfied with National Debt Relief so far. I'm making the payments and although it's affecting my credit, I'm very comfortable with the process and what they're doing at this point. My life is not stressful either. National Debt Relief is definitely the go-to place for any person that needs help with consolidating or with debt.
Dephillip, it's great to hear that you're satisfied with your progress so far and that things are going well. It sounds like you have a pretty thorough understanding of the process as well, and we think that will serve you well as you continue in the program. Your settlements so far have been excellent, and our team will continue to do all we can to keep getting those kinds of deals for you. Thank you for taking the time to leave us a review today.
Reviewed June 12, 2018
I did a search to try and get rid of some of my bigger credit cards. I called and talked to National Debt Relief, and it was easy. I'm not too knowledgeable on debt relief and the reps explained how it worked, what their company offered compared to some of the other ones. It was NDR’s customer service that made me go with them because if I would've called any other company, I might’ve just went with them instead. Their enrollment process was smooth and painless. I told their reps what my situation was, and they wanted me to submit documentation or paper trail to make sure I was who I said I was, and my debt was legit. The process took about a half hour between the phone call which was me inquiring and the paper transfer via my tablet. I got an iPad, so I signed all the stuff there then sent the documents back, and I was enrolled.
I got an email telling me what NDR offered and it was way substantially lower than what I owed. So, I didn’t question it, and I wasn’t gonna try and negotiate anymore or try to break them down. I don’t wanna be in debt, and it was a good offer, so I took it as soon as I've seen it. Whenever I call National Debt Relief, the reps are very prompt. They're always very polite and very professional. They’ve always reached out to me if anything has changed. And every time I'm on the phone, they try and make sure I'm satisfied before they hang up. The reps put some questions in my mind that I didn’t have. They really went beyond what any customer service representatives are required to do. Some people are just there to do their job, and others are there to make sure that you truly are satisfied with what's going on. I wish more employed customer service representatives follow the training that they do.
My original payment was $240 and it was way less than I had to pay each individual company when paying them the minimum payments. To be able to pay less was a no-brainer. And when I first got the payment plan, I added something later on. Now, I'm paying $377, but I added another creditor, and it was up to $13,000. Also, I didn’t wanna extend how long I was gonna have to be in the program, and NDR told me that we could extend it and I could pay less. Because their customer service is excellent, I've recommended NDR to four people already whom I know to have some pretty high-interest credit cards that aren’t being paid down fast enough.
Justin, thank you so much for taking the time to leave such a detailed account of your experience with us. These are the kinds of reviews that reassure us that what we're doing makes a difference and that our program really is the number choice for debt relief. Thank you for recommending us and for trusting us to help you get out of debt. We look forward to working with you; if there's anything we can do to make the process easier, please let us know.
Reviewed June 11, 2018
I received my welcome call, was well informed and the gentleman I spoke answered all my questions in a professional matter. I'm glad I got in touch with you people. I was so stressed with my debt and this was the best choice I have ever done in a while. Looking forward to freedom debt.
Reviewed June 11, 2018
Erica and Karen both helped me tremendously. Signing up was extremely easy. Erica did everything through email, which meant a lot with my busy work schedule. I am relieved to be on the road to recover a healthy credit score again!
Reviewed June 11, 2018
I had a wonderful experience, my rep Ozzie made me feel so welcomed and confident in my process. He didn’t hesitate to answer any of my questions and was able to answer all and break them down for me. Overall because of him I’m very confident in going through this program to help rebuild my credit and concur some of my debt. I would highly recommend him.
Reviewed June 11, 2018
So far it has been a great experience, I have gotten more than half of my debt paid off. I would definitely recommend them to others. So thankful for their work In negotiating the debts. Looking forward to be debt free with their help.
Reviewed June 11, 2018
Excellent customer service. Would recommend to friends. The process was explained in detail and all of my questions were answered. This process will enable me to be debt free in less than three years. Most important I can gain financial security again.
Reviewed June 11, 2018
Is my first time with to much debt, I’m glad I find this amazing company to help me out. So far doing Great Job!!!! I hope I will out debt soon!!! Thank you so much for your hard work... You guys Rock!!!
Reviewed June 11, 2018
They are very knowledgeable & professional specialists that are able to help in the time of need with credit problems. I have family that has enrolled in this program and it has really helped them out. I hope it does the same for me.
Reviewed June 11, 2018
My experience was very quick and fast. Customer service was wonderful. I would recommend this program to anyone. The customer service rep that I talked to during my welcome call was very pleasant and she made sure that I understood everything that she was going over with me.
Reviewed June 11, 2018
I had a great experience with Jason. He was extremely understanding, helpful and kind. All his efforts were genuine and made the process very easy. I was able to ask questions and get thorough feedback which means he has a lot of patience! After everything was set up he made sure I understood all the terms and always asked if I had any questions. Overall he made this experience very pleasant!
My welcome call was painless, however, the agent seemed like she had a long day because her attitude was that of a roller coaster and consisted of hints of irritation especially when I asked a question. I could tell she was really making an effort to stay polite which makes me assume that it was just an “off day”. Either way the process was smooth and efficient!
Reviewed June 11, 2018
I have had a wonderful experience with National Debt Relief. Everyone has been beyond kind and helpful. Everything step in the process is well explained and documented by everyone I have spoken to. I would definitely recommend this company. Specifically Roy ** has been amazing.
Reviewed June 11, 2018
Excellent service and clear communication. I was stressed when I realized might need the help of this program but they made the process as easy as it could be. I appreciated their patience and cheerful attitudes. It made the process less stressful. Best customer service I have ever received. Will recommend to anyone in need of this service.
Reviewed June 11, 2018
All personnel I communicated with were very professional, knew the answers to my questions and helped me a great deal. I am confident that I will achieve the financial freedom that I seek with their assistance. Despite a last minute change on my part they helped me immensely by ensuring I was aware of all avenues to resolve my concern.
Reviewed June 11, 2018
Very happy. Welcome speech was hard to understand her. I hope that I will achieve financial freedom through this process. I have dreams of buying a home someday soon for my family. Thank you. I will tell others about your services.
Reviewed June 11, 2018
Less than 6 months in, I already have 3 of my 5 debt accounts settled. Plus they've saved more than 50% on the amount that I owed. I would definitely recommend them to anyone struggling with debt, especially student debt.
Reviewed June 11, 2018
Very professional. They take time to explain things thoroughly and overall they give you a sense of hope that one day you will be debt free. I am looking forward to continuing this journey with this great team that debt relief has provided.
Reviewed June 11, 2018
Great service! Felt relieved instantly on my financial crisis! Brian was very helpful on explaining what the program was about. He answered every question and was extremely knowledgeable on all my questions. The sign up process was simple, fast, and efficient. I feel like a load of weight was taken off after this call.
Reviewed June 11, 2018
Am Thankful for the time and patience they showed, they were very respectful and took the time to answer all my questions. Feeling like I can do this. And I know with their help I can get out of debt a lot sooner than trying to do this on my own. You don’t have anything to lose by giving them a call. I am glad I did.
Reviewed June 11, 2018
The customer service and professionalism were exemplary and I especially like Evelyn **. Telephone manner and clarity and Aaron ** Was very very patient and kind. The experience was overall great and I would highly recommend it.
Reviewed June 11, 2018
We were notified today of our first debtor resolution by NDR and asked if we would approve of the terms, to which we agreed. The balance owed was considerable reduced, which we were pleased to learn! Many thanks to NDR for helping us reach this first step towards financial stability.
Reviewed June 11, 2018
Great company; they explain me and able to answer all my question. I feel great and secure to start my new financial chapter. The specialist Brandy was able to clarified my mind; she was patient with me and she was able to explain me with details; I am glad I took this big step.
Reviewed June 11, 2018
I am very pleased with National Debt. I started in February and was a little concerned because I was sending money monthly and nothing appeared to be happening. I am happy to say that two accounts have now been settle. The most recent settlement was for less than 50% of the original amount. Great work National Debt and keep up the good work.
Reviewed June 11, 2018
Both Barbie and Stefanie were very helpful, also very friendly and professional. Everything was presented to me in a very clear and precise way. I would happily recommend NDR to anyone. I now feel that I can move on with my life and know that my debt situation is in good hands.
Reviewed June 11, 2018
My associate Christal ** was amazing. She was kind, patience and very informative. She took care of all my concerns and answered my 99 questions that I had with a pleasant attitude. The best! She was able to explain to me just how great the National Debt Relief can help me with overwhelming creditors.
Reviewed June 11, 2018
They were very helpful. I really appreciate all their help. Patrick ** was my debt relief specialist and he was very helpful. He explained the program very thoroughly and I understood everything that is required from me to relieve my debt situation. Again thanks for your help.
Reviewed June 11, 2018
National Debt Relief is saving my life! Had a very bad first Marriage and carried over a lot of debt after divorce. You guys are helping get back in my feet and starting my new family. My wife and I now have a little girl and we will finally be able to give her a better life! Thank you so much!!
Reviewed June 11, 2018
The staffs are very helpful and approachable. They help me through all the process. I’m thankful for this program. It will help me a lot to become debt free. I’ll recommend this to others who has problems with their debts. Seek for help to this company.
Reviewed June 11, 2018
My experience so far has been good, little by little I need to get my financials back in order. Everyone is courteous and nice. I’m very satisfied with the service so far. I would recommend this company to friends and relatives that are in the same situation.
Reviewed June 11, 2018
The counselors were very helpful in guiding me through the process of getting my debt paid off, knowledge of program was extremely thorough, and made me feel secure enough to enroll in the program without fear of not making payments or owing monies that would never get paid off. This is extremely important to me and the weight that has come off my shoulders is immense!
Reviewed June 11, 2018
Very helpful. Easy to work with and explained everything very easily. Transactions were very simple. While this was a hard decision we were able to consolidate simply and get ourselves back on track. This was not due to over spending but to loss of jobs and hard times.
Reviewed June 11, 2018
The information provided to me, both in the initial phone conversation as well as follow-up emails, was communicated in an understandable manner and was comprehensive. The written materials were sent promptly and were easy to understand. The staff made me feel comfortable with the decision that I was making and clearly explained all of my options.
Reviewed June 11, 2018
Overall the experience was good. Both people I spoke to were very professional and kind - non judgmental. It does take a couple long phone conversations to get enrolled but it was thorough and filled with necessary information to complete the enrollment.
Reviewed June 11, 2018
Teddy was very helpful and explained the process thoroughly. I was going through tough times and did not know how I was going to get out of this situation. I am glad I researched National Debt Relief and signed up to get called.
Reviewed June 11, 2018
Erik ** was my initial representative at NDR and I was satisfied with his care. He answered all my questions and gave me the confidence to proceed with the program. Monica ** performance was adequate and mechanical. I was not satisfied nor dissatisfied with the conversation.
Reviewed June 11, 2018
So far the experience has been what I expected. Everything has been explained well. The representatives have spent as much time as needed to answer any questions I've had with good attitudes even after multiple explanations to aid in my understanding.
Reviewed June 11, 2018
Great Customer service. Very well informed on every step of my debt relief and am very confident that my debt will be resolved as explained to me. Can't wait to see some results, and I feel confident in the program and being able to call when I have questions knowing that someone is always there to help.
Reviewed June 11, 2018
The two people that helped me out were amazing and they made sure I understood everything. I would recommend National Debt Relief to anyone that is in a bind and is trying to get debt free! Nothing but good things to say about this program.
Reviewed June 11, 2018
I have always experience excellent customer service. It's nice to know there are workers who are patient, courteous, and always make sure there is nothing else the client needs. Also, they always provide clear details and clear any concerns. I am more than happy with your service.
Reviewed June 11, 2018
Barbie ** was key to my commitment to this program. Her expertise in explaining the program and all its ins and outs was superb. The program itself will save my household. Their ability to spearhead my creditors will be great.
Reviewed June 11, 2018
The people are very understanding and professional. Received notification on a settlement recently. It was for half the amount owed. They are always there if I need help understanding what's going on. Thank God for National Debt Relief. I would have had to file bankruptcy if not for this program.
Reviewed June 11, 2018
It was one of the better experiences I've had with a company over the phone. 10/10 recommend this company to anyone that is having trouble getting out of debt. They are fast and informative, didn't have trouble understanding anything. If you are serious about getting out of debt and need help, please consider these guys.
Reviewed June 11, 2018
I am content and appreciative with All the costumer service specialist and the company itself. When I have asked for assistance on my account they have always been very professional and cooperative with me. Again I am very happy to be under National Debt Relief and to someday in the near future be debt free.
Reviewed June 11, 2018
I was given everything I needed and everything was explained to me. Both of the representatives gave terrific customer service. They talked to me about each document and elaborated on each of them as well. I know while using this program I will have support.
Brandi, we're happy to hear that you feel equipped to be successful while in the program. We'll continue doing whatever we can to make sure that you do ultimately succeed and achieve your goal of getting out of debt. Thank you for leaving feedback today; we really appreciate it!
Reviewed June 11, 2018
All of the reps that I have been in contact with have been super helpful and polite. I would and have recommended NDR to a friend. I am looking forward to the day when I will no longer have all these bills hanging over my heard.
Reviewed June 11, 2018
The people I have spoken with seem very nice and helpful and happy to help out with anything I need to know. Thanks again for helping me out in this difficult time. I will be sure to let others know about you guys.
Reviewed June 11, 2018
Very pleasent experience getting all of my questions and the information I needed before making the big decision. The employees that helped me were very informative and professional. No doubts that they will help me with all of my needs throughout this process.
Graycyn, thank you for taking the time to leave a review, and thank you for the vote of confidence! We try to anticipate our clients' needs, but if there's anything you feel can be done to make your experience better, please let us know.
Reviewed June 11, 2018
Ronald ** was the agent who assisted me in completing my enrollment. He was very good and concise in the information I need to get. He also was very polite and made me feel at ease as I was uneasy about the process.
Reviewed June 11, 2018
Jerry ** and everyone I have spoken to have been so wonderful! I was feeling very afraid of the future with my finances and Jerry put me at ease and helped me to see the light at the end of the tunnel!
Reviewed June 11, 2018
Krystal ** and the others at you office treated us wonderful. They worked me even while I was in the hospital. Once I was home I contacted them and got everything started. They were very informative on the information they gave me.
Reviewed June 11, 2018
Thank You so much for the prompt and wonderful service!! Everything was made so easy and I am so glad that I will be debt free really soon! I didn't know what I was going to do, but National Debt Relief saved me!! Thanks again!
Reviewed June 11, 2018
I love how I was not judge. Educated about all my options without being pressured to add any additional things. The polite and friendliness I received from everyone was a great feeling. Definitely going to recommend you guys to all my family and friends.
Reviewed June 11, 2018
I just want to thank my representatives Leon **. For providing me excellent customer service. He truly went above and beyond by taking the time to answer all my question while addressing all my concern. I would also like to thank the welcome representatives who reassured me that I was making the right choice by choosing your company. Thanks again for all your help.
Reviewed June 11, 2018
Daniel and Monica were excellent in their roles of sales and onboarding. I felt very informed during the process and felt like they really wanted to help me achieve my financial goals! Daniel did a great job helping me understand the risks and benefits of the program so I feel like I'm going in eyes wide open. Looking forward to getting the program going and having them exceed my expectations.
Reviewed June 11, 2018
I worked with 2 different people both we wonderful. They were very patient with all my questions to ensure I understood everything and were more than willing to work with my time restraints! Would use again if the need ever arrived! These people have excellent customer service skills and the payment is very reasonable.
Reviewed June 11, 2018
I am just getting started with National Debt Relief and everyone I have worked with so far have been helpful and kind. This is a very difficult time, stressful, and hard. Having people who want to help me is a great relief. I hope that over the coming months, I am able to see a light at the end of the tunnel and get my life back on track.
Reviewed June 11, 2018
Both representatives I spoke with were clear and professional and provided great service to me with helping me through the process. I would recommend this service as well as these representatives to a friend.
Reviewed June 11, 2018
Very pleasant to work with NDR. Clear and concise information was given to us to help with making a decision to enter the program. Very efficient enrollment process. This program is what we needed at the right time. Much better than the alternative.
Reviewed June 11, 2018
National Debt Relief settled my Walmart account for approx. 1/3 of the amount due! I can't wait for the rest of my accounts to be settled! This will be a great help getting me back on track so I can start rebuilding my credit.
Reviewed June 11, 2018
Everything was a easy process from the beginning. The rep helped me in every single step making the process so easy for my husband and I. We feel so relieved and have a peace of mind. We look forward to getting through this process.
Reviewed June 11, 2018
I was very pleased with Olga **. She was calm not forceful at all. I felt calm and understood what she was presenting to me. She walked me through everything. I enjoyed my time speaking to her. She knew her information. She was awesome. Today I spoke with Stephanie from the welcome committee. She was patient and calm also. She explained to me my obtains phone numbers fax information. Thanks to them I feel good about National Relief Program.
Reviewed June 11, 2018
I am extremely happy with the service I have received and finally see light at the end of the tunnel to being out of debt. From day one we have been moving forward with settlements to the companies that we owed money. Thank you.
Reviewed June 11, 2018
This whole process which is new to me was made very simple and easy for me to under. I appreciate the time that was spent going over everything. I am grateful that I'm on track to getting out of debt.
Reviewed June 11, 2018
Enrollment into the program was simple and fast and had a great team to help me through the process. I now have a peace of mind that I can get the debt paid off. I want to thank Justin ** for his help.
Reviewed June 11, 2018
I found National Debt Relief online. My experience with National Debt Relief has been very positive. The people I have spoken with have been very kind, helpful and patient. They explained everything to me in an easy way to digest. They seem very genuine in the way of helping people out of debt.
Reviewed June 11, 2018
Great and straightforward on what to expect and what I need to do. Both individuals that I spoke with were great and listened to my questions and answered them thoroughly and didn't make excuses or say they didn't know.
Reviewed June 11, 2018
Allen ** was good and slow so my wife could understand all the details. We are happy with matter and even 3 calls back when had a issue but with the paperwork Jettie and I hope we light out the tunnel. We never had to this type but slow reading and the calls help. By the way Allen was so nice and good voice.
Reviewed June 11, 2018
Team is very informative, and easy to understand. They are very patient with you in walking you through the program and ensures you understand every step they walk you through. Very caring of your situation and courteous as well. I am very please with the services National Debt Relief offers to me and so many others.
Reviewed June 11, 2018
I really appreciate all the help and time that you took to help me understand everything that is going to happen! Everyone was very helpful. I didn't want to do this but you have helped me get a new start. Thank you!
Reviewed June 11, 2018
Enrolling went smoothly, now hoping for success in resolution! The employees of NDR have been very helpful and seemed to have time to answer all the questions I have, and are ready to explain things when I did have a question.
Reviewed June 11, 2018
Everyone was extremely helpful regarding the process from start to finish. I had all the necessary information to get officially started with (24) time periods. The entire process was completed less than (2) days after my personal reviewing had been completed.
Reviewed June 11, 2018
I was pleasantly surprised when I received notification of debt settlement from one of my creditors. Thank You National Debt Relief!!! I was happy to have resolved the issue, thanks to NDR professionalism and courtesy. I'm happy to recommend NDR Services!!
Reviewed June 11, 2018
I kept making all my minimum payments but I was just getting further behind on everything else and I wasn’t getting anywhere. So, I needed to make a change and something to help me get over the humps. I went online and started looking at what’s available and I found that National Debt Relief was rated number one with the Better Business Bureau and I just decided to go with them. They helped me negotiate and settle some of my debts. I had to go through and work with them on their worksheets. Once I have laid everything out, we talked through what we wanted to do and then we decided to try the plan that we were working on. I talked to their reps and read through their whole process of how they do things and we worked over the phone. And once we figured out I wanted to do this, they sent me the forms I needed to sign and we started.
Usually, if they need to reach out and get ahold of me, they’re quick about that and they'd call or email and get ahold of me. They’re good about communication and when I need to do something, they usually let me know right away. But other than that, I know they’re working to try to help get everything settled and keep me from going backwards again.
The cost was a little high but compared to my interest that I was paying on everything, things were going away quicker. And there was a fee associated with it, but in my eyes, it’s worth it just for their protection and their help to try to get this resolved. We are watching things a little closer and trying to stay on a budget. It helped us in that aspect to try to function and life’s little things keep popping up but we try to stay ahead of them. We haven't used a credit card since we started so, we’re just trying to get them all paid off. I am more than a third done but I had a lot of debt, so we’re working on them one by one. And now, I’m settling my debts little by little and getting out from underneath the debts that I’ve had over me forever.
Reviewed June 11, 2018
I had credit card concerns so I sought National Debt Relief's services. The whole process was smooth and I got everything done within two days. Also, they got back to me in a timely manner. I had two settlement offers and National Debt Relief just takes out my monthly payments. Overall, National Debt Relief was a great company to go to. They were very professional and got the job done.
Reviewed June 10, 2018
Everyone I spoke with was very friendly and knowledgeable. I first spoke with Rex ** explained the program. I said I wanted to think about it for a few days and he said that was fine. There was no pressure and I appreciated that. I feel. This program is the best step for me.
Reviewed June 10, 2018
Paul ** is very knowledgeable and adept at conveying information regarding the program. He is kind, a good listener and quick at assessing needs and determining what fits the program. Having to enroll in the program is not what I wanted to do, but am very grateful to have it as an option. Paul is very understanding and put me at ease. He is an asset to you.
Reviewed June 10, 2018
I wanted to get rid of three credit cards and so I sought debt relief services. I talked to one of the reps of a company and he were pushy. I didn’t like the way their guy was talking, trying to sign me up no matter what. He was a high-pressure salesman. On the other hand, National Debt Relief's negotiators call me and let me know what was going on when we went away and the next debt was going to settle. They don't want to harass me and they're all nice people. When we have enough cash, they would settle for us. We've gotten one credit card done and things have been going well thus far.
Reviewed June 10, 2018
I've been dealing with debt for a while and I got tired of it. I wanted to make some effort in getting payments done. I don't have a lot of experience in contacting different companies to get my debts paid off so I sought debt relief services. I filled out something on the internet and NDR called me and sent me more information as well as some paperwork to fill out. After I got my other information and spoke with them, I decided to work with NDR.
My payment plan was set up with paperwork that I had to sign and mail back to them. Setting it up wasn't hard and it only involved understanding what we were all going on. The information I got phone calls and the people I spoke to made it easy for me to understand. Also, my negotiators at NDR were friendly. It didn’t seem like it was just a job for them and they actually wanted to help me. I was comfortable with them and I trusted them to do what they said they would.
I send them so much money every month and they negotiate with the collection agencies and they try to negotiate a lower percentage of what I owe to pay that off. They explained to me that their negotiators work on hard commission to where they make a certain percentage after they negotiate under a percentage of what I owe. Working with them has helped me make progress on resolving my debt which has caused stress in my life. Now, some of that stress has been relieved.
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