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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 174 Reviews 34235 - 34435
    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2018

    Very nice people! They Give you a clear understanding of the process and a peace of mind that they're going to handle everything. If there's something you don't understand They go right back over it with you, and they're so very patient. I think is the best choice I could've ever made. Thank you National Debt Relief!!!

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    Staff

    Reviewed June 1, 2018

    Everyone was very helpful, and will continue to be in the future. I look forward to working with them and hope that he can help me with the massive amount of debt that I have accumulated over the course of the year. So thanks again.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 1, 2018

    Everyone was so kind and patient with me. They fully explain every detail about this program. When a call were schedule they were on time. Now I hope and pray my creditors will work with the program. Thank you so very much.

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    Customer ServiceStaffTransparency

    Reviewed June 1, 2018

    Both my initial call to sign up as well as my welcome call were some of the most pleasant and informative phone calls I've ever heard. Both employees were VERY knowledgeable and VERY patient. They explained everything thoroughly and had great patience in assisting me. The experiences with both were so productive I am very confident that National Debt Relief really does see me as a person and honestly want to help. Thank you very much for all that you do!!

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    Customer Service

    Reviewed June 1, 2018

    Mr ** gave me very great answer to my question and the follow were excellent. Thank you and looking forward to the future of being to have a piece of mind of relief of debt and that my finances will be better organized.

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    Staff

    Reviewed June 1, 2018

    Very Informative and very helpful, I would highly recommend to my friends in need of their services. It is a blessing to know that there are companies like National Debt Relief out there to help people in financial need. Thank you for all your help.

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    Verified purchase
    Staff

    Reviewed June 1, 2018

    Everybody on staff was very polite and professional. Manwa ** Was the first person I spoke with and was extremely outgoing and very very Professional. She went out of her way to try and help me resolve my problems. She a great asset to your company.

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    Customer ServiceStaff

    Reviewed June 1, 2018

    Both people I spoke with knew their information very well. However I did feel a little rushed on the phone. Whenever you seemed rushed it makes people feel like you were are trying to get them to sign on before they have time to think about it. Overall though the representatives were helpful and did stop to answer any questions I had.

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    StaffProcess

    Reviewed June 1, 2018

    So far so good, the people I have spoken with have been helpful and straightforward. I am hopeful that my decision is the best one for me. Time will tell. George ** was very explicit in his description of this program. I hope he was right.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2018

    They were very helpful and explained everything and if you needed time to think about if you really wanted to be on the program you had the time to think about it. I also liked the fact that you didn’t have to. Put any money upfront.

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    Verified purchase
    StaffProcess

    Reviewed June 1, 2018

    National Debt Relief Representatives reached out right away, and stayed in contact consistently. They were very helpful and answered every question I had and helped me understand the program better by sending necessary and required information that I needed to assist me going forward with the program.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2018

    Mark ** was very thorough with his communications with the program. Very understanding with our problem. It has been a pleasure talking with all parties at National Debt Relief. How the program was explained was a huge relief with my issues and gave me a great amount of confidence that there is light at the end of the tunnel.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was very impressed how professional both representatives were. They were both kind and helpful. The process was super easy and I'm so happy that I made the call for help! Thank you so much! I would recommend this company to everyone.

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    Verified purchase

    Reviewed June 1, 2018

    We are very pleased with what NDR has done for us! We were being sued and they got a settlement for us. Thanks so much for helping us! We also had a huge savings of over $6000 just from one settlement! Fantastic!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2018

    Great Service and very pleased with results. Would like to see more professional services for the legal assistance program. When I call and end up talking to the "Legal" group, I sometimes get the impression that they don't really know what they are talking about. Never get to talk to Lawyers.

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    StaffTransparency

    Reviewed June 1, 2018

    I felt like the person that I was talking to really wanted to help me. I wasn't judged or criticized for being in debt. Everything was explained in detail and clear. I would recommend this program to anyone that needs help with their debt.

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    Verified purchase

    Reviewed June 1, 2018

    Started with National Debt Relief but my credit score quickly fell. No debts were being resolved. The savings needed to build for 6 to 10 months, meaning my credit would be trashed. I decided it was better to file a chapter 7 bankruptcy because all debts would be cleared and credit wouldn't be as bad. Consult an attorney.

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    National Debt Relief
    Response from National Debt Relief

    Hello Misty,

    We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve. You can also call us directly at 888-660-7427

    Verified purchase
    StaffProcess

    Reviewed June 1, 2018

    Great people. Very helpful and friendly. Did not seem judgmental and had a comfortable vibe. Any questions I had were answered. The helping me out any way possible is a thing and not try to screw me over was great. Thankful for this program. Thank you and I appreciate you guys taking time to help me.

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    Verified purchase
    Staff

    Reviewed June 1, 2018

    I wanted to be a first-time home borrower and I applied for a FHA loan because I figured my credit was good enough due to the fact that I paid all of my credit card accounts the minimum amount on time each month. I was wrong. The revolving debt was keeping from my dream of owning a home. The staff at National Debt Relief was courteous, patient, listened to my concerns and gave me real hard facts on how I could get my credit to where it needs to be to attain my dream, and for that I will be forever thankful.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was extremely nervous and embarrassed to talk to anyone about my financial struggles. However, I was very fortunate to get Armani ** as my advisor. He made me feel comfortable and in no way judged because of my debt. He asked many questions in order to recommend options. Armani was always very respectful and compassionate when speaking with me. At one point he made the comment, "We're going to be able to help you." From that moment, I knew I had made the best decision to call National Debt Relief. I appreciate the welcome call to confirm all information. It's comforting to know that I will be informed through every step of this process.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Everyone was very informative. All basis seemed to be covered. Answered all my questions. Went above and beyond to get everything figured out for me and I loved that George even helped me figure out a budget. George was very nice and I loved that he made sure to keep in touch with me through the whole process. Answered emails very promptly.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was very pleased with the representatives' knowledge, patience and friendliness. They went over the program with me and were very thorough to ensure that I understood. They answered all my questions and also reassured me that I could call them anytime during the program with any other concerns.

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    Process

    Reviewed June 1, 2018

    Your company was very detailed and patience when explaining this process. Really made me feel comfortable and reassuring my current situation. I am looking forward to working with your company to resolve the matters at hand. I was given the pros and cons and options regarding my creditors.

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    Customer ServiceTransparency

    Reviewed June 1, 2018

    I had a great experience with this company, the customer service is excellent, I have been treated with respect, professionalism and a lot of patience to explain all the procedure. I am so exited to know in about 2 years I'll be debt free and I can fix my credit again. I would like to thank you very much.

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    Verified purchase

    Reviewed June 1, 2018

    Great program although it doesn't repair credit. It's good to relieve some debt. My sister recommended me and I will pass it on. Hate how banks want you to claim the cancelled debt. So what can you do. Tired of being tired.

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    Verified purchase

    Reviewed June 1, 2018

    I so far am pleased with the handling of my accounts. Your agency is giving me the ability to pay on my accounts with the expert negotiations you have established with my creditors. Also, keeping me informed on the status of my accounts. Thank you so much!

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    Verified purchase
    Transparency

    Reviewed June 1, 2018

    The experience I had was wonderful. Each step was explained to the t. I would recommend them to family and friends. On our way to becoming debt free in 39 months. I’m so excited. I feel like a load has been lifted off me.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Marcus was great- great at explaining and great at customer service. I am so excited to see where we are at after this program is done. Everyone is nice and very knowledgeable. Would definitely recommend to anyone that wants to get out of debt.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 1, 2018

    The representatives were very knowledgeable and explained all aspects of the process. They made me feel confident that I can get through this overwhelming situation in which I have gotten into. They answered all of my questions and they made me feel welcomed. Thank you!

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    Verified purchase
    StaffTransparency

    Reviewed June 1, 2018

    All topics were explained in detail twice and the CS reps answered all my questions. The paperwork process was also very user friendly. The customer account portal also is easy to use. I would recommend to others.

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    Verified purchase
    Transparency

    Reviewed June 1, 2018

    Thus far (I'm just beginning), my experience has been thorough and reassuring. All documents were reviewed with me, line by line, questions were answered, and all my concerns - such as the possibility of being denied based on income - were addressed honestly and thoughtfully. I am pleased thus far with all communications with National Debt Relief, and I am hopeful that, by the end of this, my debt will be clear AND I will have the knowledge to avoid digging myself back into debt in the future.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I had credit card concerns and with the ratings that I found online about National Debt Relief, I decided to go with them. Their enrollment process was easy when I registered with them and their reps have been good. They helped me through the process. They’ve been helpful every time I've called and they were able to answer all of my questions. Also, my payment plan with them was lower than what I was paying. I'm still struggling, but at this point, it's better than what I was paying. It's safer.

    However, I originally told them that I wanted to deal with Discover first. They contacted them but nobody had responded. I was served the papers from Discover and they told me I had to pay additional money to have an attorney answer the response to Discover. That kind of upset me. I'm already paying monthly into the account and now I have to pay another $200 to have an attorney drop that response for me when in fact, I had asked for it to be dealt with in the beginning. So far, everything has been halted.

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    Customer ServicePriceStaff

    Reviewed June 1, 2018

    I wanted to get under a debt relief program and National Debt Relief seemed the easiest to work with at first. It seems like the least hassle when I went through everything. So far, a couple of accounts have been paid off or in the process. And with my status and my income, I understand that my debt can’t get paid off quicker. But I would like that communication would be a bit better between the creditors because for a while, the creditors were still calling me. Nonetheless, the negotiators I've worked with were cordial. They were professional and easy to touch base with. In terms of cost of the program, I’m okay with it. I just feel like it might be a little high, but I also noticed they have the backend too that I don’t see.

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    PriceStaffProcess

    Reviewed May 31, 2018

    This process was so easy! Should have done it months ago. Agents were not only friendly but very fast and courteous. I can now breathe a sigh of relief. Definitely recommend to friends and family. I will be debt free in 48 months at a fraction of the cost.

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    StaffTransparency

    Reviewed May 31, 2018

    Those who helped me were clear, friendly, and understanding. I feel as though I am in good hands after speaking with them. They walked me through everything and provided me with ample information to go about fixing my debt issues. They both deserve raises for the wonderful service that they provided.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    I called an spoke to Daniel **. He was very helpful and really got me out of a bind, answered questions and was just awesome. Will be telling people about your services. Thank You for helping me to become debt free.

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    ProcessTransparency

    Reviewed May 31, 2018

    I may have not understood exactly how the process would work once a settlement had been decided upon for my creditors. My monthly payment to NDR does not cover the amounts the creditors want to settle on. Trying to pay back $900 to three creditors in three months ($2,700) is impossible with what I have in my account just starting a few months ago... The creditors want large monthly payments, and I am unable to deposit more money into my NDR account as I am living paycheck to paycheck. I hope this smooths out because I have several debtors they are trying to settle with. Knowing my hardship, I don't understand how the creditors think I could pay those amounts from my account every month.

    Being under financial strain definitely rattles the brain a bit, so either I didn't fully understand the process or, it wasn't explained fully... They have been great to work with (NDR) but finding there aren't funds to settle with creditors has created anxiety. Losing my job where I was making an income that met my needs and more, and then being unemployed for two years and taking a job making 1/3 what I was making, has made it impossible to meet my payments for my creditors. I am grateful for the opportunity of NDR to help reduce my debt. This was the only option I had, feeling it was better than filing bankruptcy.

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Consultation and agreement - Calm and collected. No sales pitch. Went item to item. Explained each point of the agreement. Felt comfortable if I needed further help. There seem to be a genuine concern to make this happen. Good communication after. The 1st contact return phone calls happened as agreed in timely manner.

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    Verified purchase

    Reviewed May 31, 2018

    So far I can only at good things. FDR has made everything as easy as possible with my current circumstance. I spoke with a few others and they wanted quite a bit of money up front. If we had the money we would be paying our bills.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 31, 2018

    This is a difficult process, but the agents were very helpful and provided all answers to the questions I had. Shawn was very clear in explaining the process and guiding me in the completion of the application. The welcome call was also very informative and easy to follow steps to set up the account.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Everyone involved was very nice and very helpful. It was a pleasure talking with your associates as they were very informative and courteous to me and my wife. I am hoping that all goes well with my account and looking forward to talking with the negotiators on my case. Thanks again.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Everyone at this business is so wonderful and very helpful. They are helping us to get out of debt. I told a friend and now she has sign up with this company and she is very happy with them as well as we are too. Keep up the great work.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    I was nervous at first but everything is going good so far. Everybody is so helpful and I got two of my credits settled. I would recommend that if you are in credit debt go through this program. You will not regret it.

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    Verified purchase

    Reviewed May 31, 2018

    This is a good program in order for people that are struggling with credit card debt and are not able to be on top of payments and have a hard time making ends meet. Being in the military this is a big issue but thanks to this program I’m able to reduce my debt and have a lower monthly payment

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    Verified purchase
    Customer Service

    Reviewed May 31, 2018

    Responded promptly to my questions, after faxed necessary documents to them. Emailed me to review my account status. Realized one credit debt quickly. All phone conversations were concisely directed to proper personnel to take care of my circumstances or requests.

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    StaffProcess

    Reviewed May 31, 2018

    You were very prompt at getting to the heart of what was needed, and what was expected to happen next. The process went smoothly. Your representatives were great. Thank you! My first contact person was the best!! Thank you so much, I will not hesitate to recommend your services.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Arthur ** was very knowledgeable and informative. He explained to me that I would become debt free by making 30 monthly payments of $256. He told me exactly where to sign. No problems at all. What a joy and relief knowing that I will have no more debt! Thank God, Free at last, Free at last! What a truly professional. An asset to your company, customers and himself. Lady who called was very good reviewing everything with. We discuss everything completely. Also an asset to your company, customers and herself.

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    Verified purchase

    Reviewed May 31, 2018

    Ever since National Debt Relief take my worries I feel better and I am positive with the help of the Lord and your hard work one day I will be debt free again. Thank you for all your efforts to set me free!

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Precise in giving out information. Addressed all questions to the end. Great customer service and courtesy, will definitely refer to my friends and family. Made sure I was clear on what I was signing up for, ensure I understood the advantages and worked around my concerns.

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    Verified purchase

    Reviewed May 31, 2018

    I enrolled Oct 2017 and as of May 2018, NDR has resolved one of my debts. I very pleased that I'm seeing results. Now, to just sit back and be patient till I'm completely debt free. Depending on the amount of debt enrolled really depends on how quick you see results. Cause you have to build up "savings" before the negotiating process can begin.

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    Staff

    Reviewed May 31, 2018

    I was very happy with the ease of enrollment and the knowledgeable debt specialists you have on staff. Very friendly and they made sure I understood everything without being overwhelmed! I am looking forward to paying off my debt and feeling less stressed out!

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    Verified purchase
    StaffProcess

    Reviewed May 31, 2018

    Both of the representatives I spoke with were polite, thorough and professional. They spent quite a bit of time with me explaining all aspects of the program. They were particularly interested in being certain that I understood the financial and credit rating aspects of the program.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    National Debt Relief has provided excellent customer service and made the whole experience thus far stress free. I am extremely satisfied with their level of professionalism and look forward to a fulfilling and productive working relationship with the company. Here's to being debt free in 2019!

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    Staff

    Reviewed May 31, 2018

    Great Job. Very informative, very helpful. Thank you. Would share with others. I'm looking forward to being debt free within 2 to 4 years. I'm thankful that God blessed us to find your site and blessed to be a client.

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    StaffTransparency

    Reviewed May 31, 2018

    My credit card debt had become too much to handle. My representative explained everything and now I feel like I can see the light at the end of the tunnel. Thank you! Even the rep that verified all my information was very helpful!

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    Customer Service

    Reviewed May 31, 2018

    Very scared about my situation and nervous and emotional, just a mess. I did my research and took the first steps, but even being able to communicate first thru email, was very comforting. Then when actually speaking to Anthony on phone and going thru welcome call, I felt at ease and supported and like I am not alone anymore.

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    Staff

    Reviewed May 31, 2018

    Very Professional and Cuorteous and helpful for me. I would recommend them to a friend. I am hoping to be debt free in the near future. I cannot wait. I can finally sleep at night. Thank You National Debt Relief.

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    Staff

    Reviewed May 31, 2018

    Great people. So much help in my debt problems. Best company. I recommend them. Very kind and courteous services. Very knowledgeable and quick to work to resolve your debt problems. I want to tell you thank you so much NDR.

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    StaffProcessTransparency

    Reviewed May 31, 2018

    Gilbert ** was amazing! He made me feel comfortable thru the whole process. Everything was explained clearly so I wasn't nervous during the process. Gilbert is extremely professional and courteous. I'm very new to this company but I hope my experience with them continues along the same path that Gilbert set. Thank you.

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    Staff

    Reviewed May 31, 2018

    Very friendly people I talked to, to get me set up. They don’t judge you for having so much debt; very understanding. They are easy to get in contact with and try and help you get enrolled asap. Everything was quick and easy. I am super hopeful that this will get me out of debt.

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    StaffProcessTransparency

    Reviewed May 31, 2018

    They were helpful and informative. Everything was explained pretty clearly and built a program for me that I can live with. Looking forward to being debt free and not having creditors constantly pressuring me. Best of all, staying out of bankruptcy will be a blessing.

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    StaffProcess

    Reviewed May 31, 2018

    I had great experience. Everyone was courteous and extremely helpful. They guided me through the steps and made it less challenging and annoying. I would recommend friends, family and coworkers to this program. This was the best decision I could have made.

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    Reviewed May 31, 2018

    I’ve come across many companies who claim to help and they don’t. My money would disappear and my debt would grow. With this company I really see the results I need. I’d recommend it to my friends 100%. I’m becoming debt free and paying much less than I’m supposed to. I’m a happy client. Thanks guys.

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    So far I would recommend to a friend. Very informative up front. Customer service was wonderful and answered all my questions and explained to me what I did not understand. I hope that the whole process will be as easy as the beginning of this journey.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    National Debt Service has solved my first of three problems. They have made it very simple and easy to understand and I feel such great relief that they were able to find a system that would work for me in being able to repay this particular creditor. They are extremely friendly, knowledgeable, and professional. And I highly recommend them to anyone who is trying to get out of debt without going into bankruptcy.

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    Staff

    Reviewed May 31, 2018

    Everyone I talked to was very nice and they were very good at explaining things. I felt that they actually cared and I am glad that have taken this step to recover my debt with National Debt Relief. I will recommend you guys to everyone.

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    StaffTransparency

    Reviewed May 31, 2018

    I received calls from National Debt Relief. I can't recall the representatives name, but everything went very smoothly. She discussed the two different debts and explained what they were for. I've been very satisfied with the assistance I've received to improve my credit scores and decrease or hopefully eliminate my debt. Thank you.

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    Staff

    Reviewed May 31, 2018

    The young lady that helped me was very friendly, kind and courteous. She asked all the right questions, gave me all the right information and went over and above her job to assure that I made an extra payment correctly and had a password correction. She was wonderful!

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Great service and they explain everything and answer any questions. They are also very flexible in case you have anything that happens while your paying your debt, you can skip a payment in case something comes up which always does.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2018

    I experienced fantastic customer service. My representative, Terrance **, was thorough and patient. He offered complete and articulate answers to all of my questions and concerns. Frankly, I had reservations but after researching rave reviews online it instilled the confidence I needed to pick up the phone and call. I only wish I had called even sooner than I did.

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    StaffTransparency

    Reviewed May 31, 2018

    The team at NDR have settled 44% of our submitted creditors. The staff is courteous and explain the course of action they are taking on our behalf. In most cases the percentage negotiated was in the mid to high 40%.

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    Process

    Reviewed May 31, 2018

    I have only had one question I needed to ask since I have been with the program. They answered the question quickly. They have taken care of almost everything since I have started the program. I would recommend NDR to anyone who has fallen into a rut. And it seems like there is no hope.

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    Verified purchase
    Staff

    Reviewed May 31, 2018

    Excellent service. Every step of the application was well stated, service reps were helpful in all of the steps of completion. I would recommend National Debt Relief to all of my friends that would require this help, again thank you for your help.

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    Customer ServiceStaffTransparency

    Reviewed May 31, 2018

    When Mr. ** called me and explain every detail to me about being financially free, I couldn't wait to work with his team. He took his time to explain what my opinions were if I needed to make changes to my plan, gave me every contact number to reach someone immediately if I had questions!!! I'm in awe with everyone, and I want to say thank you again!!

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    ProcessTransparency

    Reviewed May 31, 2018

    Everything was handled and explained properly. I am very satisfied with starting this program to get out of debt, and all the help I was given. I am satisfied with the amount I will be paying and the amount of time it will be paid off. Every paragraph in the application was explained. Thanks for the support and programs like this.

    Thank you.

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    StaffProcess

    Reviewed May 31, 2018

    Persons that National Debt Relief are very helpful with my situation. We concluded everything in a timely manner and at the moment I’m very satisfied with how I was treated. I will know within a few months whether I would recommend them for another client. At this time the process is not started.

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    Verified purchase

    Reviewed May 31, 2018

    On my first contact with the representative of National Debt informed me that it will take four to six month to initiate the settlement with banks, within less than sixty days my first credit card debt was settled. Highly recommend to anyone who needs to settle the Credit card debt due to loss of job, any other serious issues.

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    Staff

    Reviewed May 31, 2018

    I have been very pleased with the services provided by National Debt Relief. All representatives were courteous, helpful, and met my expectations. It is such a relief to know that within a few short months, I will be debt free. If you are in an overwhelming financial situation, I would recommend National Debt Relief.

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    Staff

    Reviewed May 31, 2018

    I was very happy with all of the encounters I had. Very friendly and helpful. Worked with me when I had questions and found the answers I was looking for. I would recommend this service to anyone that needs help with debt.

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    Staff

    Reviewed May 31, 2018

    I am very early in my relationship with NDR but so far extremely satisfied. Keep up the good work. Love that I can communicate on line on my time. The results already starting to show. Reps have been very understanding and easy to work with.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Response was good in reducing the debt. Promptly given plans on how it will be paid off. Appreciate the effort put in by the team to talk to the external creditors and come out with an aligned plan. Good job in the effort put in by this group.

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    Staff

    Reviewed May 31, 2018

    I feel relief when you guys help me reduce debts. Less stressed and be debts free. Freedom!! Many thanks for your service for helping me out!! I will recommend to my friends and family about this. And helps me a lot to reduce debts and save money too.

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    Staff

    Reviewed May 31, 2018

    It took me awhile for me to decide to do this. National Debt Relief made it so easy! I wish I had done it much sooner. They were very helpful getting me enrolled. It is such a relief to get this all started!

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    Transparency

    Reviewed May 31, 2018

    I have ramped up about $30k in debt and I was at my wit's end and beyond stressed. National Debt Relief made it so easy to understand and explained how they can help me. I am so glad there is a service like this. It immediately reduced my stress and I can't wait to be debt free.

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    ProcessTransparency

    Reviewed May 31, 2018

    I'm new to this and my experience has been exceptional thus far. I was handled with care and spoken to with respect and with honesty. I was thoroughly explained the process and I'm relieved to be on my way to financial freedom through this process with the help of this organization.

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    Customer Service

    Reviewed May 31, 2018

    National Debt help me with all my questions. Very good company to get your debt paid off. Always had the answer. I recommend National Debt to help with your debt. Everything is done online. Highly Recommend.

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    Reviewed May 31, 2018

    NDR is doing an awesome job at getting my debt taken care of in a timely fashion. It didn't happen overnight, but they have made some great progress and I'm extremely satisfied and would recommend them to anyone who's considering bankruptcy. Try this first!!!

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    Customer ServiceStaff

    Reviewed May 31, 2018

    National Debt Relief has been a lifesaver. I didn't want to file for bankruptcy but all of my minimum payments for my debt were swallowing my entire income! NDR has helped me relieve those minimum payments to one payment per month and now I am able to live within my means. Financially my life has drastically improved and I will be debt free in 3.5 years! Thank you all so much. Each customer service rep I've talked with has been so kind and understanding.

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    Staff

    Reviewed May 31, 2018

    Agent was so friendly and very informative as always. The agents I have spoken with have had superb customer focus. This was the first conversation I had with NDR regarding a debt settlement and it made me feel so good. Thanks for your help!

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Very fast results, they have stayed in touch when needed. Also very fast at settling the first account. Also very willing and able to answer questions and handle creditors. Would recommend National Debt Relief to anyone who is overwhelmed with credit card debt.

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    StaffProcess

    Reviewed May 31, 2018

    Recently 4 new offers we’re accepted. This helps to move things along more quickly. Very pleased with progress. Everyone is very helpful explaining how the process works and how things in the future will work. My husband was afraid the program would fail but has changed his mind and is very confident.

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    StaffProcess

    Reviewed May 31, 2018

    I knew I needed to correct my credit standing and was feeling desperate. I reached out to NDR and my entire experience has been extremely pleasant. No rushing me to make a decision, no harassment to utilize the program. It was made sure my questions were 100% answered and I completely understood the process. Extremely professional and knowledgeable. I'm excited to begin this program and to have my and my husband's credit in good standing.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    I have only been with the company a few months. At this time I do give the organization five stars, they have been very helpful and explanatory. The customer service representatives are understanding and have a professional phone demeanor when covering my account and explaining in detail any questions or concerns that I have.

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    Reviewed May 31, 2018

    I've been enrolled going on 6 months, and to be honest, they have been the lowest of my life! After the first couple accounts were settled this month, I feel so relieved. I feel I've done everything you wanted, and now it's paying off. Thank you guys!

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    ProcessTransparency

    Reviewed May 31, 2018

    The entire process was easy, everything was explained well and done quickly. I wish I would have made contact with National Debt Relief sooner. I have recommended this service to others, and they have all said the same things.

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    Reviewed May 31, 2018

    I am pleased with the way all was handled. I felt secure that this was legit and that this company would be able to help me reach my goals in deleting my debts in due time. I have made mistakes in the past and also I have overextended in trying to pay off my debts. I believe that this company will help me reach my goals and I hope that as I pay my debts off I will be able to pay off faster.

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    PriceTransparency

    Reviewed May 31, 2018

    This company has been amazing. They take the time to explain things clearly. They work hard to give you your life back without the hassle of dealing with these credit card companies. They educated me about credit card debt and how people can get caught up in believing that they can rely on credit cards when times get tough. But the times get tougher when those high interest rates and other hidden fees make it hard to repay. I was not happy that my credit score would go down. But it is worth the investment and a peace of mind knowing what I pay each month to resolve my debt is 100 times cheaper then I was paying these credit card companies each month.

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    Customer Service

    Reviewed May 31, 2018

    I have been with NDR for over 2 years and the customer service continues to be impeccable. I’m also treated with respect and always asked about my financial stability to see if I have undergone any hardships. NDR is assisting me with overcoming my barriers to living a debt free life.

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    Reviewed May 31, 2018

    We started a year ago with 80k credit card debt. 4 cards have been resolved with only 1 to go. (So far at less than expected) hopefully we will finish well ahead of the 51-month quote! Either way we have been extremely happy so far.

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    Reviewed May 31, 2018

    National Debt Relief is working hard to get us debt free, so far two creditors have been resolved and we have been satisfied, hoping the others go just as quick. We were skeptical at first because didn’t know what we were getting ourselves into but happy that we chose National Debt Relief.

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    Customer Service

    Reviewed May 31, 2018

    National Debt Relief has done a great job for me. Thank you for working so fast. I was told it would take 3 years and it looks likes we’re on track. The customer service is always great. This is the best company to get you out debt fast.

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    Customer ServiceProcessTransparency

    Reviewed May 31, 2018

    By far, the best customer service I ever experienced,!!! They really help you and explained w/c program best fits your situation. There only goal is to help you become debt free and financially independence in life. I will strongly recommend them to everyone. If you're facing crazy financial burden through debt, you help yourself by calling them to help you.

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    Process

    Reviewed May 31, 2018

    So far so good. I’m new in the program but so far they have been right on top of the negotiation part of the accounts and already in two months settled two accounts. I’m am pleased so far with the program. I would refer the program with friends and family.

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    Staff

    Reviewed May 31, 2018

    Assessment is ongoing, the agents were professional and courteous, as well as informative and they covered everything required by the truth in lending laws. Additionally, the legal assistance is a good addition, especially since creditors loathe to part with their profits.

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    Transparency

    Reviewed May 31, 2018

    Thank you for walking me through this. Thank you for not judging me on my bad credit or embarrassing credit card debt. Thank you for setting me up on a program that I can afford and have me debt free in less than 3 years. Thank you for taking the time to explain each page and repeat your self more than once when I had a question. Thank you :)

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    StaffProcess

    Reviewed May 31, 2018

    From the beginning, the representative, Jakeith, and the rest of the staff have been prompt and courteous. The process has been simple and the technology to complete the program including the portal has made it a great relief. If the remainder of the process goes as smoothly as it has to this point I will gladly sing praises to friends seeking relief from their financial struggles.

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    StaffTransparency

    Reviewed May 31, 2018

    Very thorough and great patience answering my questions. I felt that the person was trustworthy. I felt that there was transparency and support. I am looking forward to the positive outcome promised. I have always been leery of going this route but they provided enough information that I truly feel that my problems with debt will be solved in just short of 2 years.

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    StaffProcess

    Reviewed May 31, 2018

    So far the experience has been outstanding. The staff has been professional and has made me feel like they will handle the heavy lifting in this experience. It is just the beginning and bumps in the road can arise but hopefully will be minimal. I think everything will work out for the better. The program I have been put on has literally provided... like their name says... relief.

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    Customer ServiceStaffProcess

    Reviewed May 31, 2018

    Very good program it has help me being debt free, I do highly recommend this program who wants to be debt free. Customer service personnel are very helpful. The program has been very good in negotiating with debtors and make a settlement.

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    Reviewed May 31, 2018

    They are trying to fix my credit score. I am wishing to get it higher really soon. Wanting for them to set a settlement with other credit people. Hope they do well so I can buy what I want with my new credit score.

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    ProcessTransparency

    Reviewed May 31, 2018

    Josh was very thorough with the explanation of the process. There is a little fear of the process but he made a great effort to make you feel that it will be okay in the end. The attention to detail is very good also.

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    Reviewed May 31, 2018

    We were told in February when we started it would Months until we would see or hear from anyone from NDR. It's now June and we already have 2 accounts settled and are in the process of 3 more being settled in the next coming month or so! We are beyond excited with the progress!

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    Customer Service

    Reviewed May 31, 2018

    I like that I also receive emails that allows me to read and approve negotiated credit card payments. However may I suggest that you also include or add debtor name/s since my husband and I are both enrolled in the program.

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    PriceStaffTransparency

    Reviewed May 31, 2018

    Anthony was very thorough and detail with explanations on how he could help me even with monthly payments during my hardship. No one has ever explained the information so well in the past. He made the changes for me to make it more affordable for me now.

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    Reviewed May 31, 2018

    I’ve only been with National Debt Relief for a month and they have already started resolving my debt. I’m very confident that I will be debt free in a timely manner and I’m also glad that I chose National Debt Relief to help me.

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    Staff

    Reviewed May 31, 2018

    Very professional, helpful company. I would recommend this company to everyone. Very professional staff. Courteous, very knowledgeable. I don’t know why I waited so long to contact them. So far they have done everything they said they would do. I am very pleased.

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    StaffTransparency

    Reviewed May 31, 2018

    The representative was very thorough with explanations and answering questions. They were very prompt in getting back to me. I haven't had anything settled yet, but I'm hopeful. They were able to keep my payments for all settlements at the same amount as just one of my debts monthly payments were.

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    Reviewed May 31, 2018

    After being wronged by other debt relief company, dealing with hard life issues, National Debt took it to heart to do all can and listen to my negative experience and unforeseen life issues and know I want to get things right again and started to help right away. So glad back into something to help and glad was noted to be #1.

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    StaffProcess

    Reviewed May 31, 2018

    Very helpful on explaining the rules and terms. Also they are here to help me with my financial issues. I do feel calmer and not that stress. I know that this program will help both of us, and our future will be better.

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    Staff

    Reviewed May 31, 2018

    Speaking to the representatives they were helpful in not only looking for my best interest but also insuring that I am aware of the reasoning in as to why it is best to go with one option than the other (Ex: Going with Debt Consolidation instead of a Loan). Because of the advice that they have given me, it proves to me that they were not trying to steal as much money as they can get but truly and sincerely want to see me debt free and back on my feet.

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    Customer ServiceStaffTransparency

    Reviewed May 31, 2018

    Agents walked me through everything in detail. I was pretty upset about having to call due to my situation but they understand what I was going through and honestly put my mind at ease. Best decision I've ever made in my life.

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    Customer Service

    Reviewed May 31, 2018

    Couldn't have asked for a more clear-cut understanding of what the program entails. Given a very reasonable monthly payment. Wasn't pressured into doing anything. Customer service was some of the best I've ever experienced regardless of the company. For anyone with a significant amount of debt that needs relief, I would highly recommend.

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    StaffProcess

    Reviewed May 31, 2018

    I have only been doing debt relief for about 2 months. Already I have 1 settlement from a creditor. This is such a huge relief and I have every confidence that my other debts will be cleared. Using national debt relief was the smartest step I’ve taken to date. I’ve been impressed at how quickly I’m seeing results and how wonderful every person I’ve spoken to through this process has been. Will definitely recommend National Debt Relief.

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    Customer Service

    Reviewed May 31, 2018

    Great experience. Very accurate and quick response time. Everything was very thorough. I felt as though I were in good hands with nothing to worry about. Keep up the excellent work. Thank you so much for all that you do.

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    Staff

    Reviewed May 31, 2018

    My experience so far has been of thoughtfulness and patience. This has been nervewracking to deal with this reality and Edwin and Nabil were thoughtful and patient and answered all my questions. I would hope if I have any further concerns I will be treated with the same respect. Thank you.

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    Customer ServiceStaffProcess

    Reviewed May 31, 2018

    Helpful and courteous. I’m glad I gave them a call. They understood my problem and worked hard to get me in the right program. I would highly recommend them if you have credit card debt. Hopefully I’m on the right track to being out of debt.

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    Process

    Reviewed May 31, 2018

    Easy to follow what was going on when joining this program by everyone I talked with. Made it very stress free for me after having dealt with such a stressful situation for almost 2 years. Glad I finally made the decision to act!

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    StaffProcess

    Reviewed May 31, 2018

    Extremely impressed with professionalism of employees dealt with on the enrollment and assistance walking me through the process. Appreciated the kindness while dealing with this difficult situation to help in a resolution. Pleasure to deal with professionals who helped me with kindness and accuracy.

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    Customer ServicePriceStaffProcess

    Reviewed May 31, 2018

    I had $13,000 in credit card so I sought out National Debt Relief for debt consolidation. It was way cheaper going this route than trying to get rid of all my debts on what I was paying every month. I've heard good things about National Debt Relief and I went online. They had good reviews when I was looking for a debt consolidation program. The enrollment process was easy and it was smooth sailing for me.

    National Debt Relief figured out my payment plan for me. I told them how much I was paying roughly every month and that I was paying my minimum balance on my cards. They figured everything out and within 15 minutes. They gave me a call back and said, "Hey, this is what we can do for you." The program has saved me money. I was paying over $400 a month in credit cards and now, I'm only down to less than $300 a month. And they've already helped me out. I've already got four debts paid off in less than seven months and I’ll be done with the process in about three years. The National Debt Relief negotiators helped me out a lot. If I had any problems, I would call them and they would take care of stuff right away.

    I talked to one person and he switched me over to another person that deals with the other situation for the lawyer. I pay extra for the lawyer too which is two extra dollars a month, so I had to talk to another person about that. It was an easy process. I was impressed by their knowledge of everything. They had the knowledge for any question I asked them and they were very knowledgeable about what they do. I've had no problems since I've been with them, going through every step of the process. It's a very good program to get into. I'll give National Debt Relief a good overall rating to somebody.

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    Customer Service

    Reviewed May 31, 2018

    I was taking care of some medical and credit card bills. I did some research and National Debt Relief stood out among others as they were really easy to use and worked on me on getting the best negotiated payments. I felt comfortable with their enrollment process. It only took one phone call, like an hour one night just going through all the information. Everything was kind of laid out for me of what they do and how they go about doing it. I’ve been in touch with them periodically about things but they’ve been really quick to answer and easy to work with. National Debt Relief helped me organize my bills a little bit better. It was taking a little bit of the burden in preparing multiple bills. It's just one payment and it's all taken care of. It’s kind of nice to simplify everything.

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    Staff

    Reviewed May 30, 2018

    Very helpful and very nice people. I would recommend this to anyone who asks me about the people I have talked with in the future. They are very knowledgeable and very easy to communicate with. I really liked the fact that I am able to do everything online.

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    Reviewed May 30, 2018

    Received a settlement offer within the first 12 months on one of my cards. I knew going in that it would show on my credit report as a charge off but it is still worth it. I would recommend for anyone who cannot get ahead.

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    Reviewed May 30, 2018

    I’m happy the way the National Debt Relief is bringing solutions to my debt. They are working fast, in only 4 months they resolved a debt with one of my creditors. Thank you for all you do for me, I personally recommend National Debt Relief to anybody in need of their help.

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    Reviewed May 30, 2018

    I appreciate National Debt Relief for helping me get out of debit easier and quicker. I have been drowning in debt for years and trying to work, raise a family, and pay off my debts wasn’t working. National debt relief has made it possible to do all those things and more. Thank you!

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    StaffProcessTransparency

    Reviewed May 30, 2018

    Christal and the woman from back office, cannot remember her name, were very professional, helpful, and understanding of my situation. They walked me through all the forms online and assisted me in getting set up with the program to start toward my debt free future.

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    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Both Dean and Andrew were the gentlemen that I had the pleasure of working with. They were very polite and professional. Any questions I had they were able to answer and took the time to explain things thoroughly to me. They took the time to make sure we were going for the best options for me.

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    Staff

    Reviewed May 30, 2018

    After reading through the information kit I received after signing up I was sure it would take some time to actually see results. I have been working with them less than 3 months and have resolved 2 accounts. I have a long way to go but I have nothing negative to report. They have been very professional and obviously very busy negotiating on my behalf. I can't wait to be able to send extra money now I see how hard they work. Thanks NDR.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    A most excellent experience that calmed my initial anxiety and embarrassments going into a request for assistance. Mark was very informative, conversational in demeanor and created a relaxed and no-blame zone for communications. Professional, articulate and compassionate, with listening and knowledge transfer that was comforting and understandable. The welcome call representative was amiable, patient and instructive. A appreciative followup to Mark and capped an extremely pleasant experience. Thank you to both and Mark especially for his expertise, articulation and friendliness. Will definitely recommend the organization and the concept to others.

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    Staff

    Reviewed May 30, 2018

    I just wanted to express my feelings on the great way my experience with your company has been thus far. It has been nothing but professional helpful. I would recommend your co. anytime to someone. It is very important to me to be treated with kindness. I worked in retail for 40 yrs and I know how important that is to someone these days.

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    ProcessTransparency

    Reviewed May 30, 2018

    They walked me through in a way that I feel very comfortable with the program. I am confident that I will be out of debt within 3 years. I would recommend a friend who's in need of a program like this. It is the best way to avoid bankruptcy.

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    Transparency

    Reviewed May 30, 2018

    National Debt Relief worked quickly in helping resolve my debt! I've been with debt settlement companies before and this was the smoothest easiest process. They are very helpful and explain everything to you thoroughly. I would highly recommend them to anyone.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    We would like to say Thank You to Michelle in person but can't. So we take this opportunity to say it again. Thank You Michelle. You took the time to deal with us and our difficulties in keeping an open phone line. Thanks to T. S. **. She was amazing in keeping things going when we thought communication was impossible but she kept things going with emails and messages by phone to complete our application process. We were able to complete the process successfully and greatly appreciate her persistence through it all. We look forward to our relationship with National Debt Relief and give credit to all who helped in getting the process completed.

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    Reviewed May 30, 2018

    Just signed up today. Everyone was great so far. Very pleasant. Very professional. Everything was done over email which was very convenient. If this program is what they say, we should be out of credit card debt in about 4 years.

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    StaffProcess

    Reviewed May 30, 2018

    Very friendly, makes you feel comfortable and explains everything in detail to where you will understand. I am very satisfied with my decision to join the program. I feel comfortable that I made the right choice and can't wait to be debt free!

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    Customer ServiceStaffProcessTransparency

    Reviewed May 30, 2018

    Thank you for all your help and taking your time to explain everything to me. You were very helpful. I am very happy to join Debt Resolution Program and will tell my friends about this program. This program help me to get on the right path to fixing my Debt. Everyone was very professional during this period as I took the first steps and made the first phone call. Thank you for all your help.

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    Reviewed May 30, 2018

    Already got my first debt resolved in 4 months... 3 more to go. I cannot wait to have all my other ones settled and finally be debt free. NDR followed through with me every step of the way making sure I was ok with my financial situation. I would recommend NDR to anyone. Very satisfied :).

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    Staff

    Reviewed May 30, 2018

    I wasn't sure about doing this process. I did accrue a lot of debts. And feeling worried and stressed. I was thinking about bankruptcy. I did some research. And found NDR to be highly recommended. So I contacted them. And I'm glad I did! From the beginning to the end. The signing up was easy. They didn't push me into something I didn't feel uncomfortable doing. The lady I talked with from the beginning, Marisa **, made me feel comfortable and answered all my questions! Great Job!

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    Online & AppStaffTransparency

    Reviewed May 30, 2018

    The application process was very easy and very well explained by Dean. He answered every question I had and in language I could understand. I am looking forward to being out of debt in a relatively short time and I appreciate NDR for helping me achieve that goal.

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    Staff

    Reviewed May 30, 2018

    Cannot express how grateful my husband and I are to the National Debt Relief!! We have been so depressed and worried. We have never been late in any of our loan payments, but we could see no end to getting them paid off! Jim my husband had a stroke, Cancer, A Stem-Cell Transplant, Heart and leg blockages, liver failure and stomach surgery and besides all that he is a diabetic. He was in the Marine Corp when he was younger and this made him tough and his belief our belief in Jesus! He is finally recovering from all of this and we want a better life and your agent Luis ** made us believe through his knowledge and kindness we can do this. He was GREAT! We will sleep better tonight then we have in a long time! The welcome lady was so nice to explaining everything too! Sorry I cannot remember her name! Again we are so glad we found your organization! BLESS YOU ALL!!

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    Customer ServiceTransparency

    Reviewed May 30, 2018

    Just National Debt Relief have been clear with the most important point to solve my problems, professional about any concern I realize regarding my debt. They send me email with all information I need, phone numbers to call any time. We are going to work together trying to fix my debt. Thank you for your help, It'll be a pleasure work with you. If I had any question I'll be contact you. I hope to solve every with your help.

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    Staff

    Reviewed May 30, 2018

    All personnel we talked with were professional and well informed. Helped with understanding the application process and review of all aspects of the application. The Certified Debt Specialist (Michelle **) was of great assistance in setting up the income, monthly budget, explaining the debt relief process. Each of the representatives we talked to were very helpful toward completing the Debt Negotiation Agreement.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    The person who helped me was fast at replying and friendly. She returned called when said she would and sent the emails when she said she did, she was able to answer all my questions and made me feel comfortable with the process.

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    Staff

    Reviewed May 30, 2018

    I recently joined National Debt Relief and from my preliminary interactions thus far I must say I am extremely satisfied with their level of professionalism and courtesy and look forward to a fulfilling and productive working relationship with the company. Thank you very much.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I felt like I was taken care of, I am scared ** like I have made a mistake and I am drowning, but the people of National Debt Relief answered everyone of my questions and made me feel welcome, and made me feel as if I am making a good decision. I managed to put myself in a very good place years ago and a lot of personal/financial things happened to my family and I am now a single mother trying to hold it all together. Thank you NDR for helping me.

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    StaffTransparency

    Reviewed May 30, 2018

    Very helpful and explained everything in detail. They went over the whole document section by section and made sure I understood everything. They answered any questions that I had. They were very helpful and reassuring. I would recommend NDR to anyone that need assistance.

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    StaffTransparency

    Reviewed May 30, 2018

    The counselors were thorough and informative. I had a lot of questions and needed All my questions answered. They were very patient With me and took the time to explain all the detailed information I needed. I was a bit apprehensive but they set my mind at ease. I hope that at the end of this journey all my finances will be in order for good.

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    Process

    Reviewed May 30, 2018

    It tremendously help relieve the worry of how I could get out of debt for a short period of time, 6 months just started. Receive an e-mail from the program adviser about one of my creditor offered to negotiate a deal and work out a payment plan to settle on my 3 creditors within 30 day's to date, thanks you very much for the NATIONAL DEBT RELIEF program for making it so. By enrolling to the program I am able to sleep well during the last 6 months.

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    Customer ServiceTransparency

    Reviewed May 30, 2018

    The settlement NDR negotiated with State Farm VISA was incredibly satisfying. I’m impressed with what NDR was able to accomplish in this matter. I am also pleased with the quick response and clear explanation that NDR made to an inquiry I made concerning fees.

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    Staff

    Reviewed May 30, 2018

    Very simple process with knowledgeable representatives explaining the framework of the agreement. This is exactly how I had hoped the experience would be. With the help of National Debt Relief, I feel assured that I will be back on track in the shortest amount of time.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    At first a little nervous, but through the awesome customer service provided I decided to finally unlock the chain! Very educated on the process answer all types of questions. Easy process and very thorough. Was impressed with the customer care with all the representatives that I dealt with, all were so professional.

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    Verified purchase

    Reviewed May 30, 2018

    So far my experience with National Debt Services has been a positive one. They have been effectual in negotiating and resolving my debt. I’m looking forward to being debt free within the coming few years. I have very few (if any) complaints.

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    StaffProcess

    Reviewed May 30, 2018

    I have just begun the process of using NDR to help me pay off my debts. I am retired and have run into a block as far as cash flow. Everyone has been so polite and respectful as well as helpful in going through this process. I certainly do appreciate everyone's patience and professionalism.

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    Customer ServiceStaffProcess

    Reviewed May 30, 2018

    I think Gilbert was excellent and able to help me understand everything and did a wonderful job. He was able to answer all of questions accurately and the process was easy and efficient. I would highly recommend this to another person in as much debt as myself.

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    Verified purchase

    Reviewed May 30, 2018

    Everyone was prompt and respectful from start to finish. Really hope this goes as good as well as it sounds. The rating of your company is very high and so far it has stood out on why. Thank you and hopefully I will be debt free soon!

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    Verified purchase

    Reviewed May 30, 2018

    I became a customer of NDR in April of 2018, and they’ve already had the largest account I had settled at 70% less than I owed!!!! This is a HUGE relief, I wished I would’ve joined sooner. Thank you NDR.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    Anyone I talk to on the phone has been very nice and pleasant. I have had any problems that I haven't been able to share with them. I do wish there was just one person to talk to instead of someone different every time. Thanks.

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    Staff

    Reviewed May 30, 2018

    Excellent service. I would recommend this service to family and friends. They were prompt, professional, understanding, through, easy to work with. I got fast results with National Debt Relief. Their service is top notch. If I can I will send as many people as I can to this service.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    You guys are the best, best customer service, very well organized and very friendly. Although I recommend if when people have the money in savings should negotiated to pay all in full to creditor fast for fast credit repair. The sooner you repair credit the better for us. Thank you guys.

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    StaffTransparency

    Reviewed May 30, 2018

    Ryan was very knowledgeable and professional. He explained the services in detail and what was offered and made me feel that he had my best interest in mind. I would recommend this service to others that I know that are the same situation I’m in.

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    Customer Service

    Reviewed May 30, 2018

    When I receive phone call I ask how long it will take, they reply 10-15 minutes, then they put you on hold for 2 minutes and when they come back they take 25-35 minutes. Need to be honest about the time. Most people are at work and they only have 15 minute breaks, and 30 minutes lunch.

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    National Debt Relief
    Response from National Debt Relief

    Hello Elizabeth,

    Thank you for bringing this to our attention. We appreciate that our clients are busy and always take that into account when we decide to reach out. We apologize for any inconvenience this may have caused. A member of our team will be reaching out shortly and you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 30, 2018

    Great service. They help me a lot. I would definitely recommend this to my friends that are going through what am going through. I will be spreading the word around my workplace and to all of my friends in need.

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    Customer ServiceOnline & AppTransparency

    Reviewed May 30, 2018

    The application process was fast and Easy. Both Miles and Karen explained the program well, great customer service and Miles was always available on the phone. NDR is definitely a program I recommend and by researching other reviews they have been very successful in helping individuals get out of debt.

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    Verified purchase

    Reviewed May 30, 2018

    Only been enrolled for 5 months but I'm already very pleased with results. Out of 8 enrolled debtors I already have 3 debtors being resolved for a lot less money than I owed. I would definitely recommend to others that got themselves in debt that are having problems getting out.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    I have got 2 out of my 4 debts resolved so far, with no extra money out of my pocket, and they have been resolved by 50% or more! The phone calls are very helpful and the online account is very informative. Everyone has been very helpful that I have talked to and seems to understand. Thank you National Debt Relief! I would recommend this service to a friend.

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    National Debt Relief
    Response from National Debt Relief

    Joe, we really appreciate you taking the time to leave such a great review! We're also very pleased to hear about your progress and it seems like you're happy with the outcome so far. We're very happy to be working with you and will do our best to keep working with you as closely as we can as you continue the program.

    Verified purchase
    Customer ServiceProcess

    Reviewed May 30, 2018

    The process was quick and relatively easy. I was happy with the decision I made. I simply made a phone call and the other end was able to make and put into action a plan that would work best for me. Eliminating my debt as quick as possible.

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    Customer ServiceStaff

    Reviewed May 30, 2018

    When I call with a financial hardship it always appears that the person that I ‘m speaking with is gracious & kind. I appreciate this a lot, at times life is rough enough. The last thing I need is someone speaking just as rough. Thank You.

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    StaffTransparency

    Reviewed May 30, 2018

    My experience was one of total professionalism... They were very helpful, explained everything appropriately, and were very fast with getting me on my way to being debt free... I greatly appreciate this and Thank y'all so much! This has lifted a huge burden off of me.

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    Verified purchase
    Customer Service

    Reviewed May 30, 2018

    I was told it would take a couple months before they started resolving the debt and that it would be complete in 2 to 3 years. 4 months in and more than half has been settled already. When I called the customer service line everyone I've spoken to has been fantastic. Salvatore was really great helping me set up.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2018

    I called the Customer service hotline for some important matter regarding one of my accounts and Joseph **, customer service representative has helped me tremendously with courtesy, professionalism and very pleasant transaction. Joseph is a great asset in your company.

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    Transparency

    Reviewed May 30, 2018

    I was very pleased. Everything was explained in detail so that I well informed. Both Mark and Tamika were very good in explaining every detail. I am very happy I made the right choice in going with National Debt Relief.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    Just joined and so relieved. Should had done this last year. These people are awesome. Read previous reviews but they answered all my concerns. They are very easy to work with. Will post my progress as time goes by. Whether it is good or bad. But I have faith that this was the best option for me.

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    Verified purchase
    Customer Service

    Reviewed May 30, 2018

    I got a telephone call from National Debt Relief that they had been successful in negotiating with one of my cards within three months of starting the program. They notified me that they had reduced that one card debt in half and wanted my approval to proceed. Way to go, NDR.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Everything was explain well and very professional. Thank you to help me to be debt free and I hope everything goes great. Good experience with all the Specialist I talked by the phone. Thanks again. I will recommend National Debt Relief to anyone.

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    Verified purchase

    Reviewed May 30, 2018

    I have zero complaints with my experience. Can't believe how easy it was to set up and the amount of money I have saved through the account. Makes life easier knowing I finally will make it through debt. I would recommend it to family and friends no doubt. I was actually searching online on how to file bankruptcy and National Debt Relief came across the screen. Thank you.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    Thus far everything seems to be good. Of course I am nervous as I have never had to do this before. I can only hope that everything that was discussed is accurate. Both parties I spoke with were professional and tried to reassure me. Joel was very helpful.

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    Verified purchase

    Reviewed May 30, 2018

    NDR has taken the stress away from our dealing with these issues and in a matter of 6 months, have dealt with 3 of our creditors! I have not needed to take my time, effort of stress level to deal with these. Thank you so much for the assistance!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2018

    National Debt Relief offers top tier customer service. I am extremely happy with the prompt responses of all the customer service representatives I have spoken with. I would definitely recommend to a friend in need of debt consolidation help. Thank you!!!

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    Very happy and satisfied with my relationship with National Debt Relief... outstanding service and support. They handle everything extremely well and professionally... could not be any happier with their service and support. Thank You for your Help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Great customer service, this is my first time working with NDR and I am hoping everything goes smoothly and planned. The underwriter was very knowledgeable and Joe ** has been available when needed. The paperwork seems to be clear and understandable.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    I would like to thank the people that I interacted with National Debt Relief. Both of them were professional, courteous, and easy to talk to. They very happily answered any questions I had. I had a very good experience and I am confident that they will be helpful to me.

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    Customer Service

    Reviewed May 30, 2018

    For now My experience is going great. Gary ** is Awesome! One dislike I have, is that my debt could not be settle right away. Another dislike I have is that a debt was original included, but National debt Relief disapproved it during my Welcome call.

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    Verified purchase

    Reviewed May 30, 2018

    Very satisfied, would recommend to anyone who is struggling to pay and needs guidance! I wasn’t sure if I could ever begin to pull myself out of debt but with the help of National Debt Relief it has become possible.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    Great company to work with. Very courteous representatives who checks every month to see how your financial situation have changed. Excellent service, National Debt Relief have gotten me back on track to manage my finances. I highly recommend this company.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 30, 2018

    Jason was awesome in helping explain everything and getting my husband I enrolled in the program. He made it quick and easy with no hassle or confusion. Jason was very thorough in explaining the fine print and details. He made me feel very secure in our decision to enroll. Our welcome call was also very helpful in reviewing what needed to happen and getting the ball rolling. Overall it was a very good experience and I cannot wait to be once again debt free and ready to start over.

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    Verified purchase
    Customer Service

    Reviewed May 30, 2018

    So far so good. I have seen many negative reviews and I think this is because people do not read! 1. Debts must be delinquent prior to being able to settle! Your credit will get worse before it gets better 2. Yes there is a fee NDR is providing YOU a service! 3. Can you do it on your own, sure... but they get you an escrow account to build money faster, they deal with the phone calls and negotiating. So, people please read and understand prior to giving poor reviews. They have been amazing better CS, to bottom lining to paying off my debt! Thank you NDR!

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    Verified purchase
    StaffTransparency

    Reviewed May 30, 2018

    The representative who handled my update on my account was very knowledgeable and efficient. She answered all of my questions and was extremely thorough. She also went above and beyond by providing me with account details and/or updates that she noticed.

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    Verified purchase
    Process

    Reviewed May 30, 2018

    I am a private citizen, blue collar worker. Every time a debt is paid, I feel a sense of relief & burden is lifted. I didn’t think this process would be this quick, over half of my debt have been settled. I was under the impression it would take at two years. Just started in September 2017.

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    Verified purchase

    Reviewed May 30, 2018

    My experience so far has been wonderful. NDR has done everything they said they would do. After purchasing a new home the debt just started to pile up. But now I can see the light at the end of the tunnel.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2018

    Customer service reps were always friendly and helpful. Debt reduction services spared me considerable anxiety and the payment plan structure was efficient and successful. Assistance dealing with legal side of things was also excellent. Would recommend this service to others who need assistance gaining control of their finances.

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    Verified purchase
    Staff

    Reviewed May 30, 2018

    So far, I am very pleased with the service I have received from National Debt. The customer care agents were very pleasant and easy to work with. They answered all of my questions. The web portal is easy to use.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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