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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 174 Reviews 34235 - 34435
    Verified purchase
    Staff

    Reviewed June 4, 2018

    Very helpful and fast set up! They were very efficient on providing all the details and documents step by step so no confusion! The staff was very friendly and patient! I would definitely recommend National Debt Relief to others that need debt help!

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    StaffProcessTransparency

    Reviewed June 4, 2018

    Although the decision to enroll in Debt Relief was scary and stressful, I experienced comfort while speaking to Chantel as she calmly and in great detail explained the process. Her gentle manner and patience with my many questions was what I needed at this difficult time. I am also very pleased to have had Eva as my welcome rep and the time she dedicated to further clarify my enrollment is greatly appreciated.

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    StaffProcessTransparency

    Reviewed June 4, 2018

    Very informative, professional and kept me at ease with the process. The individuals who I worked with were very good at seeking understanding every step of the process. They explained all aspects in detail and allowed me to ask questions at any time.

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    Staff

    Reviewed June 4, 2018

    Both Markus and Tameka were great! They answered all of our questions and extremely patient with all of questions!! They really went above and beyond to make sure my husband and I knew what to expect! Keep up the great work you 2!!

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    StaffProcess

    Reviewed June 4, 2018

    Everyone I talked with was professional and courteous. Theodore was very knowledgeable about the program and how it would work for me. The welcome was informative and efficient. I feel very good about entering the program. I would recommend this to a friend.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Have had a wonderful experience so far everyone is very helpful and informative! Everything is easy to understand and very easy to get started on getting rid of the debt I have incurred. Hopefully in the future this will work out to my advantage!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 4, 2018

    Couldn't be more pleased with their expertise & professionalism. Everything explained clearly and throughout the process, Natosha and Edwin were fantastic. Good customer service atmosphere with this company. NDR has helped me in so many ways. They have been nothing but respectful and kind to myself, and have taught us a lot about planning for my financial future.

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    StaffTransparency

    Reviewed June 4, 2018

    Everyone has been excellent to work with. Very clear and patient working with my family. I feel confident that working with you will be a pleasant experience and everything will work out in the end. I also look forward to working with you in the future. Thank you very much.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 4, 2018

    The reps I have spoken to so far have been extremely courteous, knowledgeable and nonjudgemental. They have made this process a lot easier than I thought it would be! Signing up was very easy and every step was thoroughly explained. I was given many opportunities to get clarification.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 4, 2018

    Helpful, informative, transparent, and QUICK. I have had a wonderful experience from the moment I inquired, no pressure, no sales, they provided a breakdown from the beginning via email. They are happy to help and inform. Thank you so much to the initial representative and to the "welcome call" representative for their professional service.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Everyone that I spoke were very helpful with my application and I am very happy with what is about to happen with my finances. I have tried many forms of debt relief with no help. As a result I was placing myself further in debt.

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    Verified purchase
    Process

    Reviewed June 4, 2018

    I am so excited to begin my journey to being debt free. I didn't realize how much debt I had, but I knew I was struggling to make minimum monthly payments. The program sounds great! Eric did a great job making sure I understood the entire process.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Very friendly and answers questions and helps get what you have and get it complete quickly and smoothly. Very supportive of your situation and makes you feel good about getting out of debt sooner. Makes you feel better about your situation.

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    Verified purchase
    Online & AppStaffProcess

    Reviewed June 4, 2018

    The application process was handled efficiently and professionally. The staff members I talked to were friendly and helpful and made me feel comfortable with the process. I feel that my husband and I will be able to make this payment each month much more easily than paying all the credit cards. I look so forward to being debt free.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    I'm new to the process. Everyone has been nice and polite so far. I'm excited to finally be debt free. It's a lot to take in at first so I'm sure I'll have more to say after I finally get all the paperwork and look at everything.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Everyone answered my questions quickly and made me feel comfortable with such a challenging moment in my life. I'm worried about my credit scores plummeting but feel that your staff has helped me utilize the company resources to provide me with the future I need to provide for my family.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 4, 2018

    Very informative. Very helpful. Was easy to understand. Great experience. The three times I talked to Arron on the phone he was very helpful helping me to understand what was going to happen. Was very clear as to know where to go to get the help needed.

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    Verified purchase

    Reviewed June 4, 2018

    I am so thankful and have more peace of mind. Now there is a light at the end of the tunnel. What a great company. I would recommend National Debt Relief to everyone. This is the best solution than not doing nothing.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Your staff was very helpful and very polite, I appreciate all the help. Knowing that I can be out of my debt in 34 months is a great feeling. I am excited to work with your company to get out of my debt as soon as possible.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Very professional and polite. A pleasure to work with, thanks. Will recommend to anyone that needs this service. I’m so greatly and appreciate a service like this and everyone I have talked to went above and beyond to help me out.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    The people were very easy to talk to and I felt compassion and understanding from them. I would recommend this service to all my friends. I felt like I was drowning but can finally breath again! To be free of debt before I retire is like heaven to me.

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    Verified purchase
    Staff

    Reviewed June 4, 2018

    Very helpful in helping us get back on track. Thank you again for all your help. I am so excited about getting the help I need. I have been waiting for this for a long time. I will work hard at getting this done.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 4, 2018

    It was a great customer service when making the welcome call in order to start my way to debt relief. Everything was explain well. I understood everything. All my questions were answer. They left me with confident that my debt life will eventually get better.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2018

    Everyone is so kind and efficient. So happy with the settlement. I feel I am in competent hands as the team works for me. Any time I have called, I have received prompt and satisfying advice. Enrolling is one of the best things I have done.

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    Verified purchase
    StaffProcess

    Reviewed June 4, 2018

    I’m just starting the program but so far I’ve had a good experience. The people have been friendly and easy to work with. Once I get further along in the program I can better rate it but so far so good. I don’t have any complaints so far.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 4, 2018

    I'm very happy for the services. Customer service and staff were very helpful and very knowledgeable about financing. They answered all my questions in a very professional manner. I will definitely recommend these services to anyone who might be facing difficulties finances times.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 4, 2018

    I had a great experience with National Debt Relief. The company responded quickly to my inquiries, answered all my questions and went out of their way to make the process very easy. The client representative was professional and understanding. Of all the other similar companies I reviewed, I'm happy I chose National Debt Relief.

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    Verified purchase

    Reviewed June 4, 2018

    I appreciate all of the help that NDR gave me. I struggle so much and they are making me feel like I can live. I appreciate all the help right now going through my issues. I am very excited to be a part of this journey.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2018

    I had some credit card debts and National Debt Relief’s process has been okay but I’m stressed because I get lots of calls and letters from everywhere hounding me. Dealing with the negotiators was good and two of my credit cards were supposed to be paid off last week, two are supposed to be paid off this month and then I have one more credit card and one more loan. It might have been better to do bankruptcy because I probably would not have had the calls, got so behind on everything and my credit score would not have gone horrible but NDR is good.

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    Customer ServiceStaffTransparency

    Reviewed June 4, 2018

    National Debt Relief did not explain to me in greater detail how their fee would be taken out immediately after they settle and cause my account to be zero. After the first three settlements which they settled in nine months time, now I would have enough money to do more. Furthermore, I have to pay more money because my account was in the negative. They will take out their fees, which causes no more debt consolidation to be done for five more months and I have lawyers calling me on an everyday basis. Currently, I have sixteen accounts still pending.

    Also, their negotiators have been very unprofessional. They gave me the runaround at first and then when I questioned about their fees they said that they went over them all. So, I told them to go back to the original phone call because the rep didn't tell me how their fees would be taken out. Then, the negotiator hung up on me.

    While I thought the payment plan I decided on with them was reasonable, I can't believe some of the fees that they have been taking out from my account. They've gotten paid a little over $6,000 already and here I am getting letters from lawyers. It's because they make sure they get their fee for each creditor when they made it sound like the creditors will get paid first, then they would get paid a small percentage and then bigger at the end. However, that’s not how it is done. Instead, they get paid for each creditor and they get more than what they said they were going to pay.

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    National Debt Relief
    Response from National Debt Relief

    Hello Betty,

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. I will be reaching out shortly and you can also call us directly at 888-660-7427 as well.

    Verified purchase
    Customer ServiceTransparency

    Reviewed June 3, 2018

    Nathan and Gabrielle were great. They explained everything and answered all questions in an easy to understand manner. I would highly recommend this service to my friends. I am very happy that I responded to the mailing that I received.

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    Verified purchase
    Staff

    Reviewed June 3, 2018

    I am in the beginning stages of working with National Debt Relief. I have found the team to be very thorough in answering all of my questions. They have been very responsible in making sure that I understand the program and that I felt comfortable with them before signing the Agreement.

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    National Debt Relief
    Response from National Debt Relief

    Sandra, welcome to the National Debt Relief family! Thanks for taking the time to tell us about your experience so far and we look forward to working with you.

    Verified purchase
    Customer Service

    Reviewed June 3, 2018

    I called inquiring about Debt relief and spoke with Edme **. I was very hesitant about this service. After speaking for a while with Edme, I became reassured that my moneys would be handled appropriately. While I knew this would harm my credit, Edme assured me this was the best option for me to take. He worked out a reasonable payment schedule and explained how the company works so that I would completely understand the process. I would highly recommend this service to anyone in incurable debt trouble. Thank you Edme for reassuring me and answering my numerous questions.

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    National Debt Relief
    Response from National Debt Relief

    Karen, thank you for taking the time to leave a review. We're glad that your experience with our agent helped set you at ease and that you were reassured. We'll also be sure to recognize the agent who assisted you with the onboarding process.

    Verified purchase
    Staff

    Reviewed June 3, 2018

    Found the National staff to be professional and and friendly. Walked thru some heavy paperwork step by step. Very pleased to have joined. Gives me peace of mind and a plan for the future. Also a great sense of relief.

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    StaffProcess

    Reviewed June 3, 2018

    The process was encouraging and stress-free. I knew all of the options available and the consultant was knowledgeable and helpful. The non-judgemental aspect of the process was great knowing there are people who want to help others when they are starting to struggle financially.

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    National Debt Relief
    Response from National Debt Relief

    Clayton, thank you for sharing your experience with us. We know all too well how tough it can be for our clients, and we're glad to hear that your agent handled the onboarding process with care and empathy. Please continue to provide us with updates on how we're doing as you continue in the program.

    Verified purchase
    StaffProcess

    Reviewed June 3, 2018

    Out of debt relief Expert Michael ** was very helpful and very patient and explaining everything to me to make me feel comfortable about this program. I appreciate him very much as I was very stressed about my debt and was unsure what to do. Thank you Mr. **.

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    Verified purchase
    Staff

    Reviewed June 3, 2018

    Was quick and had a feeling of relief after!!! First time I've ever done a debt consolidation. Was a little worried but after speaking to the representative I feel comfortable with my situation and am hoping to get it resolved.

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    Transparency

    Reviewed June 3, 2018

    I was skeptical at first because I didn’t want to be getting scammed. But Ivari ** reassured me that everything is legit and it will benefit in the long run. She answered every question I had and took her time to explain everything for me!

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    Verified purchase
    Staff

    Reviewed June 3, 2018

    This is the 3rd account that NDR has settled for me. I'm super thrilled to see the amount of my debt finally receding! My credit score has started to rise again and I'm very hopeful to be debt free again! Thanks so much NDR! Your caseworkers are all so very kind and considerate! Great job!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 3, 2018

    I called National Debt Relief and talked to a guy who took all my financial things then I was enrolled within an hour. It’s been a really good experience. Their reps call me, let me know and ask me if I want to go ahead and do something. I’ve paid off five things so far and I’ve got about another year on the program. Now, I can buy everything that I wouldn’t have been able to. People should call and look into National Debt Relief.

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    Customer ServiceProcess

    Reviewed June 3, 2018

    National Debt Relief gave me the best deal for a program for credit card debts. They work with me on how much I can afford to pay. Then they just call me when they have made a deal and then I have to say yay or nay and then they take care of it. I don’t have to worry about anything and I don’t get too much phone calls with them, which I like. I have about two more years in the program and I’m happy with National Debt Relief.

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    Customer Service

    Reviewed June 2, 2018

    Made the process of credit card debt, easy to understand and follow. Step by step instruction with a real person on the other end of the line. After signing up, if I had a question about anything I would just pick up the phone and call for help.

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    Verified purchase
    Customer Service

    Reviewed June 2, 2018

    So far my experience is great seeing improvement on my debt being knock down one by one!! Great Job on Customer Service! It's working great so far! I would definitely recommend them to those people who is drowning in debt.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 2, 2018

    Thank you for making the process easy for me! The program is step by step and if I have any questions, someone will always be there to answer them! I have seen major changes and I am able to just pay the rest of my bills on time.

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    Customer ServiceStaff

    Reviewed June 2, 2018

    It was great. Everybody was polite, knew what they were talking about, very helpful, patient. It took a while for me to fill out the documents on my phone, but they were right there to help me. It was a great experience.

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    Verified purchase
    Staff

    Reviewed June 2, 2018

    When talking with the representation of consultation people, I have never been more happier with their service in dealing with our situation. They were very professional in every way. I would definitely recommend this company to anyone who is need of being debt free.

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    Customer ServiceStaffProcess

    Reviewed June 2, 2018

    Danny was patient, friendly, and very thorough about my application and after I got approved he went over everything again so I would understand everything in the process. And the lady who did the welcome call was equally nice and very thorough. I would definitely recommend National Debt Relief to my friends.

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    Customer ServiceTransparency

    Reviewed June 2, 2018

    Good communication. I am ill right now; was in hospital full week first week in May with sepsis and influenza AH3 - found in clinic parking lot - passed out. Ambulance called. Recuperating at daughter's in NC. Hoping to get stronger soon. Debt relief a comfort amidst MORE incoming medical bills which I must deal with now.

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    Staff

    Reviewed June 2, 2018

    From the first conversation, to every follow up. This has been a project I look forward to executing. Everyone is so professional and they care to solve the problem. I only receive solutions from them, which has decreased my anxiety from my debt collectors calling me all times of the day.

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    StaffProcessTransparency

    Reviewed June 2, 2018

    The representatives I spoke with were understanding, amiable, and patient. They explained anything I had questions about and made the process seem quick and easy. I have yet to make my first payment but it sounds like the process is really going to work and be the most beneficial next step for me.

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    Customer ServicePriceStaff

    Reviewed June 2, 2018

    Could be 5 stars if negotiation fees are discussed upfront. Even when probed, the response was unclear. However, the services are more than worth it and appreciated, so fees are not a problem. Reps are always very respectful and a pleasure to speak with.

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    Customer ServiceStaffProcess

    Reviewed June 2, 2018

    I was in a very difficult situation financially and Bankruptcy seemed to be the answer. I heard about National Debt Relief and checked them out, I was informed just exactly what they could do for me. After evaluating the facts I decided that NDR could indeed help me, and boy was I right. The process was easy and simple.

    Good job NDR.

    Updated on 10/10/2018: I have been paying over the last months that we’ve been together now. All the ones that I had on the list, except for one, have been settled and I told them to pause the active negotiations due to the size of the debt and due to the fact that I have some personal things happening in my life that would probably affect the debt.

    Upon initial contact, the team at National Debt Relief was very friendly and straightforward and they outlined the program well. They also sent out information via email. I got a mailing too to let me investigate further exactly what the workings were, so I could see if it was gonna work for me. At the end of the investigation, it did. Whenever I’ve had a discussion with them, whenever they call me or I’ve called them, they’ve always been very courteous and professional and they always had plenty of time. I’ve been online or on the phone with other people and it seems like they are in a hurry to get to something else. They are rushed and I feel rushed. With NDR, I had a very relaxed attitude in discussing my business with the employees that they have, so it was a good experience.

    I saved significant money and I saved more than 50% on every account NDR has settled. I had to take the money that was gonna pay some of the accounts and put a little more towards it to allow the debit to be made. Working with National Debt Relief took a lot of the stress away from having overdue accounts and amounts that are a mountain and made it manageable.

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    Customer Service

    Reviewed June 2, 2018

    I am very pleased with National Debt Relief. I'm always kept informed of any positive changes. I have nothing but a positive experience with this company. I would recommend to anyone especially the 1st experience that I had with a gentleman who called me a few times and didn't give up.

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    StaffTransparency

    Reviewed June 2, 2018

    She explained everything really well. I asked questions and she took her time explaining everything until I understood. Her and the guy who signed me up were very helpful. I feel like they took a huge load off my shoulders and relieved me from a lot of sleepless nights. I thank them both and everyone for all of your help.

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    Customer ServiceStaff

    Reviewed June 2, 2018

    Settled for less than 50%. Customer service is the best! Doesn't matter who you talk to. Everyone is very helpful and understanding. What more could you ask for. They do what they promise and quickly. Everything as hoped for and more. Thumbs up!

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    Customer Service

    Reviewed June 2, 2018

    The Service was amazing and it was so easy I was so surprise. I would recommend this to all my friend that are going through hardship. I would like to say a special thanks to Max ** for all this help and Shealing with my welcome call this evening, both individuals are a asset to your company. Have a wonderful evening.

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    Customer ServicePriceProcess

    Reviewed June 2, 2018

    National Debt Relief's service has been good and the cost is worth it. I was going through a divorce and I had to do something. I enrolled with NDR's program over the phone, and the process was really easy. And they gave me a certain amount for 42 months then I’d pay on the 1st. Whenever they settled a debt, they always asked me if I approve it. National Debt Relief has been good to me.

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    Customer ServicePriceStaff

    Reviewed June 2, 2018

    My wife and I were seeking help with our credit card bills when we initially signed up with National Debt Relief. We did everything over the phone when we enrolled with their program. They set up an evening where a rep could speak to me and my wife on the speakerphone and it was so much easier than filling out a form. The gentleman we talked to was very professional and very thorough. He covered questions we didn’t even think of.

    NDR came up with a payment that fit our budget. They took all our tabulated bills and we came up with a configuration then they withdraw the monthly payments from the bank. At times, they would ask if I could add a little more money to the bank but in my situation, I can't. I had a diabetic amputation and I have medical bills that are all starting to come in. My deductible is $6,000 a year and I haven't even met that yet. But I maintain that monthly amount in the bank so NDR can take it out and we can keep the thing going for the three-year duration as it is.

    So far, they are doing a good job. On their end of the deal, they are negotiating with creditors that might be difficult to deal with. But sometimes, creditors would still keep trying to call us or send us statements that we were late on our bill that we were not supposed to touch and we didn’t. What I try to do is send them to NDR and let them know what's happening. So, the harassment from the companies is the only negative thing about the whole process. Other than that, the cost of NDR's service is affordable for the three years and for the condition that I'm in, but I can't go any higher than that. They've also always gotten in touch with me whether by phone or email and this month, they're going to take away three bills. I would recommend them to other people over other companies. They are top of the line in my book.

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    Reviewed June 2, 2018

    I had too much credit card stuff and found that National Debt Relief was the best based on my research. Enrollment was very quick and easy and the negotiator was very informative. Everything was upfront so there were no surprises going in. They've taken a lot of stress off me.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Excellent customer service and very informative. Your staff is very polite and professional. They answered all of our questions and extremely detailed. I was surprised with the ease of joining the program. You guys made it very simple which was nice to see.

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    StaffProcess

    Reviewed June 1, 2018

    It was a great experience overall. The employees are clearly there to help you and they make it very comfortable throughout the whole process. I was paying these credit cards since I got them 8 years ago and couldn’t never bring them down. Very happy I’m finally going to be debt free.

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    Transparency

    Reviewed June 1, 2018

    I had a very good experience with both Mr. ** and Iris. They were very forthcoming and explained everything. Thank you very much. I hope that we can work together and no problems and everything comes out all right.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 1, 2018

    My representative was Robert ** and he returned all my emails and phone calls in a timely fashion! He was understanding to my financial situation and explained the program thoroughly! It’s been a weight off my shoulders. Now I will be out of debt in less than 3 years! Thank you.

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    StaffProcessTransparency

    Reviewed June 1, 2018

    Teneeka was patient, knowledgeable and very helpful in all she did for our customer care. She explained all of my questions and concerns and helped with the process so that I feel confident and comfortable with the process. She was specific in her explanations and I now feel that I can proceed with this new opportunity to be more financially responsible.

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    Customer Service

    Reviewed June 1, 2018

    As soon as I started to get some information on your website, got an answer from Mr. **, he made everything very easy for me, so decided to work with him and National Debt Relief. The welcome call was nice and informative. I hope my debtors will work with you.

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    StaffTransparency

    Reviewed June 1, 2018

    They were just great. They explained everything and were very patient with me. Thank you sooo much. Rate them 100 percent. I feel secure to reach out with any questions I have. They explained everything in detail. Justin was very kind. I feel great relief I know I’m in good hands. Thank you.

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    Verified purchase

    Reviewed June 1, 2018

    I was convinced that being debt free was a goal I could reached because of the confidence I felt in making this decision after speaking with Mr. Jonathon **. The fear of not depending on credit cards was diminished after Mr. **'s explanation of how the program worked and how NDR would be my communicators with the credit card companies.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Everyone was nice and courteous. Answered all my questions and if I have any further questions they will be happy to help. I am very satisfied with both of my specialist and I am looking forward to their help with this process.

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    Verified purchase

    Reviewed June 1, 2018

    My questions were answered to their full capability. I am hoping this program will give me the debt relief that I’m in need of. Here’s to the next few years! Thank you National Debt Relief for all of your help.

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    ProcessTransparency

    Reviewed June 1, 2018

    Oleg was amazing in demystifying the debt settlement process for my husband and I. They make the process management and brings light to a very dark tunnel. I’m so happy I clicked their business link because prior processes were confusing and not transparent.

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    Customer ServiceStaff

    Reviewed June 1, 2018

    National Debt Relief was very friendly and knowledgeable and so far has been there every step of the way, very fast response time, am fully confident that this is going to you, this has taken a lot off of my shoulders.

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    Staff

    Reviewed June 1, 2018

    I had the pleasure of speaking to National Debt Relief representative Valentine and when talking about my situation, he was nothing but understanding and supportive in my decision. He asked if there was anyone else that could help me before helping me pursue this program. It was helpful to know that the staff truly care about helping find the solution best fit for your problem. He made everything simple and efficient, helping me understand anything I could do to help myself when I felt like I was stuck in a hole that kept getting deeper and deeper. I appreciate this agency and the staff for helping others overcome their situation.

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    StaffTransparency

    Reviewed June 1, 2018

    We simply let this get out of control but didn't want to declare bankruptcy. From the first time we contacted NDR everything just fell into place. Kelli ** explained everything very well, made sure we understood and was very patience with us. Everyone we have spoken with has been wonderful during this very trying time.

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    Staff

    Reviewed June 1, 2018

    Very respectful and understanding of the situation. They listened very carefully and were also very informative and went into as much depth that I needed. They made me feel less stressed and that I could do this and get out of debt!

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    Staff

    Reviewed June 1, 2018

    I was at wits end and had nowhere to turn so I contacted NDR. James was more than helpful and very reassuring. I realize my credit is going to take a hit but it sounds like if I do the program properly I’ll become debt free and able to restore my credit in a couple years instead of 30 years. I’ll keep posting my progress!!

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    StaffTransparency

    Reviewed June 1, 2018

    Thank for the experience, and the outstanding service I had received from you. I would highly recommend other customer. I do appreciate the time you spend with me and explained everything in full detail and what to expect from you.

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    StaffProcess

    Reviewed June 1, 2018

    I started this process yesterday with Kate. She was very knowledgeable and courteous. She made the process very easy for me and made me very comfortable. Today I had my welcome call and had the same experience as I had yesterday.

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    Staff

    Reviewed June 1, 2018

    Both Chris ** and Catalina ** were professional as well as patient, kind, and extremely helpful!!! Thank you one thousand times. The service your company offers is outstanding. Thank you many times over!!

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    Staff

    Reviewed June 1, 2018

    Very helpful and friendly. I'm very happy with my decision joining the programme. I would recommend to my friends if they are going through same hardship as me. Especially thanks to Marvo **, he was on the top of everything explaining me with kindness.

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    Customer ServiceStaff

    Reviewed June 1, 2018

    This is my first time having to do this and the lady was very nice and patient with me understanding all the information given to me over the phone. This is a hard step to take and I believe they will help me get through this difficult matter.

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    Staff

    Reviewed June 1, 2018

    The representatives who attended to my situation from beginning to end, were polite, attentive, and knowledgeable about their job. I'm confident I've made the right decision by choosing NDR as my advocate in my transition to clearing my debt situation.

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    StaffProcessTransparency

    Reviewed June 1, 2018

    Very nice people! They Give you a clear understanding of the process and a peace of mind that they're going to handle everything. If there's something you don't understand They go right back over it with you, and they're so very patient. I think is the best choice I could've ever made. Thank you National Debt Relief!!!

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    Staff

    Reviewed June 1, 2018

    Everyone was very helpful, and will continue to be in the future. I look forward to working with them and hope that he can help me with the massive amount of debt that I have accumulated over the course of the year. So thanks again.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 1, 2018

    Everyone was so kind and patient with me. They fully explain every detail about this program. When a call were schedule they were on time. Now I hope and pray my creditors will work with the program. Thank you so very much.

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    Customer ServiceStaffTransparency

    Reviewed June 1, 2018

    Both my initial call to sign up as well as my welcome call were some of the most pleasant and informative phone calls I've ever heard. Both employees were VERY knowledgeable and VERY patient. They explained everything thoroughly and had great patience in assisting me. The experiences with both were so productive I am very confident that National Debt Relief really does see me as a person and honestly want to help. Thank you very much for all that you do!!

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    Customer Service

    Reviewed June 1, 2018

    Mr ** gave me very great answer to my question and the follow were excellent. Thank you and looking forward to the future of being to have a piece of mind of relief of debt and that my finances will be better organized.

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    Staff

    Reviewed June 1, 2018

    Very Informative and very helpful, I would highly recommend to my friends in need of their services. It is a blessing to know that there are companies like National Debt Relief out there to help people in financial need. Thank you for all your help.

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    Staff

    Reviewed June 1, 2018

    Everybody on staff was very polite and professional. Manwa ** Was the first person I spoke with and was extremely outgoing and very very Professional. She went out of her way to try and help me resolve my problems. She a great asset to your company.

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    Customer ServiceStaff

    Reviewed June 1, 2018

    Both people I spoke with knew their information very well. However I did feel a little rushed on the phone. Whenever you seemed rushed it makes people feel like you were are trying to get them to sign on before they have time to think about it. Overall though the representatives were helpful and did stop to answer any questions I had.

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    StaffProcess

    Reviewed June 1, 2018

    So far so good, the people I have spoken with have been helpful and straightforward. I am hopeful that my decision is the best one for me. Time will tell. George ** was very explicit in his description of this program. I hope he was right.

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    StaffProcessTransparency

    Reviewed June 1, 2018

    They were very helpful and explained everything and if you needed time to think about if you really wanted to be on the program you had the time to think about it. I also liked the fact that you didn’t have to. Put any money upfront.

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    StaffProcess

    Reviewed June 1, 2018

    National Debt Relief Representatives reached out right away, and stayed in contact consistently. They were very helpful and answered every question I had and helped me understand the program better by sending necessary and required information that I needed to assist me going forward with the program.

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    StaffProcessTransparency

    Reviewed June 1, 2018

    Mark ** was very thorough with his communications with the program. Very understanding with our problem. It has been a pleasure talking with all parties at National Debt Relief. How the program was explained was a huge relief with my issues and gave me a great amount of confidence that there is light at the end of the tunnel.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was very impressed how professional both representatives were. They were both kind and helpful. The process was super easy and I'm so happy that I made the call for help! Thank you so much! I would recommend this company to everyone.

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    Reviewed June 1, 2018

    We are very pleased with what NDR has done for us! We were being sued and they got a settlement for us. Thanks so much for helping us! We also had a huge savings of over $6000 just from one settlement! Fantastic!

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    Customer ServiceStaff

    Reviewed June 1, 2018

    Great Service and very pleased with results. Would like to see more professional services for the legal assistance program. When I call and end up talking to the "Legal" group, I sometimes get the impression that they don't really know what they are talking about. Never get to talk to Lawyers.

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    StaffTransparency

    Reviewed June 1, 2018

    I felt like the person that I was talking to really wanted to help me. I wasn't judged or criticized for being in debt. Everything was explained in detail and clear. I would recommend this program to anyone that needs help with their debt.

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    Reviewed June 1, 2018

    Started with National Debt Relief but my credit score quickly fell. No debts were being resolved. The savings needed to build for 6 to 10 months, meaning my credit would be trashed. I decided it was better to file a chapter 7 bankruptcy because all debts would be cleared and credit wouldn't be as bad. Consult an attorney.

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    National Debt Relief
    Response from National Debt Relief

    Hello Misty,

    We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve. You can also call us directly at 888-660-7427

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    StaffProcess

    Reviewed June 1, 2018

    Great people. Very helpful and friendly. Did not seem judgmental and had a comfortable vibe. Any questions I had were answered. The helping me out any way possible is a thing and not try to screw me over was great. Thankful for this program. Thank you and I appreciate you guys taking time to help me.

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    Staff

    Reviewed June 1, 2018

    I wanted to be a first-time home borrower and I applied for a FHA loan because I figured my credit was good enough due to the fact that I paid all of my credit card accounts the minimum amount on time each month. I was wrong. The revolving debt was keeping from my dream of owning a home. The staff at National Debt Relief was courteous, patient, listened to my concerns and gave me real hard facts on how I could get my credit to where it needs to be to attain my dream, and for that I will be forever thankful.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was extremely nervous and embarrassed to talk to anyone about my financial struggles. However, I was very fortunate to get Armani ** as my advisor. He made me feel comfortable and in no way judged because of my debt. He asked many questions in order to recommend options. Armani was always very respectful and compassionate when speaking with me. At one point he made the comment, "We're going to be able to help you." From that moment, I knew I had made the best decision to call National Debt Relief. I appreciate the welcome call to confirm all information. It's comforting to know that I will be informed through every step of this process.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Everyone was very informative. All basis seemed to be covered. Answered all my questions. Went above and beyond to get everything figured out for me and I loved that George even helped me figure out a budget. George was very nice and I loved that he made sure to keep in touch with me through the whole process. Answered emails very promptly.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I was very pleased with the representatives' knowledge, patience and friendliness. They went over the program with me and were very thorough to ensure that I understood. They answered all my questions and also reassured me that I could call them anytime during the program with any other concerns.

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    Process

    Reviewed June 1, 2018

    Your company was very detailed and patience when explaining this process. Really made me feel comfortable and reassuring my current situation. I am looking forward to working with your company to resolve the matters at hand. I was given the pros and cons and options regarding my creditors.

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    Customer ServiceTransparency

    Reviewed June 1, 2018

    I had a great experience with this company, the customer service is excellent, I have been treated with respect, professionalism and a lot of patience to explain all the procedure. I am so exited to know in about 2 years I'll be debt free and I can fix my credit again. I would like to thank you very much.

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    Reviewed June 1, 2018

    Great program although it doesn't repair credit. It's good to relieve some debt. My sister recommended me and I will pass it on. Hate how banks want you to claim the cancelled debt. So what can you do. Tired of being tired.

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    Verified purchase

    Reviewed June 1, 2018

    I so far am pleased with the handling of my accounts. Your agency is giving me the ability to pay on my accounts with the expert negotiations you have established with my creditors. Also, keeping me informed on the status of my accounts. Thank you so much!

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    Transparency

    Reviewed June 1, 2018

    The experience I had was wonderful. Each step was explained to the t. I would recommend them to family and friends. On our way to becoming debt free in 39 months. I’m so excited. I feel like a load has been lifted off me.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    Marcus was great- great at explaining and great at customer service. I am so excited to see where we are at after this program is done. Everyone is nice and very knowledgeable. Would definitely recommend to anyone that wants to get out of debt.

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    StaffProcessTransparency

    Reviewed June 1, 2018

    The representatives were very knowledgeable and explained all aspects of the process. They made me feel confident that I can get through this overwhelming situation in which I have gotten into. They answered all of my questions and they made me feel welcomed. Thank you!

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    StaffTransparency

    Reviewed June 1, 2018

    All topics were explained in detail twice and the CS reps answered all my questions. The paperwork process was also very user friendly. The customer account portal also is easy to use. I would recommend to others.

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    Transparency

    Reviewed June 1, 2018

    Thus far (I'm just beginning), my experience has been thorough and reassuring. All documents were reviewed with me, line by line, questions were answered, and all my concerns - such as the possibility of being denied based on income - were addressed honestly and thoughtfully. I am pleased thus far with all communications with National Debt Relief, and I am hopeful that, by the end of this, my debt will be clear AND I will have the knowledge to avoid digging myself back into debt in the future.

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    Customer ServicePriceStaff

    Reviewed June 1, 2018

    I wanted to get under a debt relief program and National Debt Relief seemed the easiest to work with at first. It seems like the least hassle when I went through everything. So far, a couple of accounts have been paid off or in the process. And with my status and my income, I understand that my debt can’t get paid off quicker. But I would like that communication would be a bit better between the creditors because for a while, the creditors were still calling me. Nonetheless, the negotiators I've worked with were cordial. They were professional and easy to touch base with. In terms of cost of the program, I’m okay with it. I just feel like it might be a little high, but I also noticed they have the backend too that I don’t see.

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    Customer ServiceStaffProcess

    Reviewed June 1, 2018

    I had credit card concerns and with the ratings that I found online about National Debt Relief, I decided to go with them. Their enrollment process was easy when I registered with them and their reps have been good. They helped me through the process. They’ve been helpful every time I've called and they were able to answer all of my questions. Also, my payment plan with them was lower than what I was paying. I'm still struggling, but at this point, it's better than what I was paying. It's safer.

    However, I originally told them that I wanted to deal with Discover first. They contacted them but nobody had responded. I was served the papers from Discover and they told me I had to pay additional money to have an attorney answer the response to Discover. That kind of upset me. I'm already paying monthly into the account and now I have to pay another $200 to have an attorney drop that response for me when in fact, I had asked for it to be dealt with in the beginning. So far, everything has been halted.

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    PriceStaffProcess

    Reviewed May 31, 2018

    This process was so easy! Should have done it months ago. Agents were not only friendly but very fast and courteous. I can now breathe a sigh of relief. Definitely recommend to friends and family. I will be debt free in 48 months at a fraction of the cost.

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    StaffTransparency

    Reviewed May 31, 2018

    Those who helped me were clear, friendly, and understanding. I feel as though I am in good hands after speaking with them. They walked me through everything and provided me with ample information to go about fixing my debt issues. They both deserve raises for the wonderful service that they provided.

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    Staff

    Reviewed May 31, 2018

    I called an spoke to Daniel **. He was very helpful and really got me out of a bind, answered questions and was just awesome. Will be telling people about your services. Thank You for helping me to become debt free.

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    ProcessTransparency

    Reviewed May 31, 2018

    I may have not understood exactly how the process would work once a settlement had been decided upon for my creditors. My monthly payment to NDR does not cover the amounts the creditors want to settle on. Trying to pay back $900 to three creditors in three months ($2,700) is impossible with what I have in my account just starting a few months ago... The creditors want large monthly payments, and I am unable to deposit more money into my NDR account as I am living paycheck to paycheck. I hope this smooths out because I have several debtors they are trying to settle with. Knowing my hardship, I don't understand how the creditors think I could pay those amounts from my account every month.

    Being under financial strain definitely rattles the brain a bit, so either I didn't fully understand the process or, it wasn't explained fully... They have been great to work with (NDR) but finding there aren't funds to settle with creditors has created anxiety. Losing my job where I was making an income that met my needs and more, and then being unemployed for two years and taking a job making 1/3 what I was making, has made it impossible to meet my payments for my creditors. I am grateful for the opportunity of NDR to help reduce my debt. This was the only option I had, feeling it was better than filing bankruptcy.

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Consultation and agreement - Calm and collected. No sales pitch. Went item to item. Explained each point of the agreement. Felt comfortable if I needed further help. There seem to be a genuine concern to make this happen. Good communication after. The 1st contact return phone calls happened as agreed in timely manner.

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    Reviewed May 31, 2018

    So far I can only at good things. FDR has made everything as easy as possible with my current circumstance. I spoke with a few others and they wanted quite a bit of money up front. If we had the money we would be paying our bills.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 31, 2018

    This is a difficult process, but the agents were very helpful and provided all answers to the questions I had. Shawn was very clear in explaining the process and guiding me in the completion of the application. The welcome call was also very informative and easy to follow steps to set up the account.

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    Staff

    Reviewed May 31, 2018

    Everyone involved was very nice and very helpful. It was a pleasure talking with your associates as they were very informative and courteous to me and my wife. I am hoping that all goes well with my account and looking forward to talking with the negotiators on my case. Thanks again.

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    Staff

    Reviewed May 31, 2018

    Everyone at this business is so wonderful and very helpful. They are helping us to get out of debt. I told a friend and now she has sign up with this company and she is very happy with them as well as we are too. Keep up the great work.

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    Staff

    Reviewed May 31, 2018

    I was nervous at first but everything is going good so far. Everybody is so helpful and I got two of my credits settled. I would recommend that if you are in credit debt go through this program. You will not regret it.

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    Reviewed May 31, 2018

    This is a good program in order for people that are struggling with credit card debt and are not able to be on top of payments and have a hard time making ends meet. Being in the military this is a big issue but thanks to this program I’m able to reduce my debt and have a lower monthly payment

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    Customer Service

    Reviewed May 31, 2018

    Responded promptly to my questions, after faxed necessary documents to them. Emailed me to review my account status. Realized one credit debt quickly. All phone conversations were concisely directed to proper personnel to take care of my circumstances or requests.

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    StaffProcess

    Reviewed May 31, 2018

    You were very prompt at getting to the heart of what was needed, and what was expected to happen next. The process went smoothly. Your representatives were great. Thank you! My first contact person was the best!! Thank you so much, I will not hesitate to recommend your services.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Arthur ** was very knowledgeable and informative. He explained to me that I would become debt free by making 30 monthly payments of $256. He told me exactly where to sign. No problems at all. What a joy and relief knowing that I will have no more debt! Thank God, Free at last, Free at last! What a truly professional. An asset to your company, customers and himself. Lady who called was very good reviewing everything with. We discuss everything completely. Also an asset to your company, customers and herself.

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    Reviewed May 31, 2018

    Ever since National Debt Relief take my worries I feel better and I am positive with the help of the Lord and your hard work one day I will be debt free again. Thank you for all your efforts to set me free!

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Precise in giving out information. Addressed all questions to the end. Great customer service and courtesy, will definitely refer to my friends and family. Made sure I was clear on what I was signing up for, ensure I understood the advantages and worked around my concerns.

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    Verified purchase

    Reviewed May 31, 2018

    I enrolled Oct 2017 and as of May 2018, NDR has resolved one of my debts. I very pleased that I'm seeing results. Now, to just sit back and be patient till I'm completely debt free. Depending on the amount of debt enrolled really depends on how quick you see results. Cause you have to build up "savings" before the negotiating process can begin.

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    Staff

    Reviewed May 31, 2018

    I was very happy with the ease of enrollment and the knowledgeable debt specialists you have on staff. Very friendly and they made sure I understood everything without being overwhelmed! I am looking forward to paying off my debt and feeling less stressed out!

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    StaffProcess

    Reviewed May 31, 2018

    Both of the representatives I spoke with were polite, thorough and professional. They spent quite a bit of time with me explaining all aspects of the program. They were particularly interested in being certain that I understood the financial and credit rating aspects of the program.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    National Debt Relief has provided excellent customer service and made the whole experience thus far stress free. I am extremely satisfied with their level of professionalism and look forward to a fulfilling and productive working relationship with the company. Here's to being debt free in 2019!

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    Staff

    Reviewed May 31, 2018

    Great Job. Very informative, very helpful. Thank you. Would share with others. I'm looking forward to being debt free within 2 to 4 years. I'm thankful that God blessed us to find your site and blessed to be a client.

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    StaffTransparency

    Reviewed May 31, 2018

    My credit card debt had become too much to handle. My representative explained everything and now I feel like I can see the light at the end of the tunnel. Thank you! Even the rep that verified all my information was very helpful!

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    Customer Service

    Reviewed May 31, 2018

    Very scared about my situation and nervous and emotional, just a mess. I did my research and took the first steps, but even being able to communicate first thru email, was very comforting. Then when actually speaking to Anthony on phone and going thru welcome call, I felt at ease and supported and like I am not alone anymore.

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    Staff

    Reviewed May 31, 2018

    Very Professional and Cuorteous and helpful for me. I would recommend them to a friend. I am hoping to be debt free in the near future. I cannot wait. I can finally sleep at night. Thank You National Debt Relief.

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    Staff

    Reviewed May 31, 2018

    Great people. So much help in my debt problems. Best company. I recommend them. Very kind and courteous services. Very knowledgeable and quick to work to resolve your debt problems. I want to tell you thank you so much NDR.

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    StaffProcessTransparency

    Reviewed May 31, 2018

    Gilbert ** was amazing! He made me feel comfortable thru the whole process. Everything was explained clearly so I wasn't nervous during the process. Gilbert is extremely professional and courteous. I'm very new to this company but I hope my experience with them continues along the same path that Gilbert set. Thank you.

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    Staff

    Reviewed May 31, 2018

    Very friendly people I talked to, to get me set up. They don’t judge you for having so much debt; very understanding. They are easy to get in contact with and try and help you get enrolled asap. Everything was quick and easy. I am super hopeful that this will get me out of debt.

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    StaffProcessTransparency

    Reviewed May 31, 2018

    They were helpful and informative. Everything was explained pretty clearly and built a program for me that I can live with. Looking forward to being debt free and not having creditors constantly pressuring me. Best of all, staying out of bankruptcy will be a blessing.

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    StaffProcess

    Reviewed May 31, 2018

    I had great experience. Everyone was courteous and extremely helpful. They guided me through the steps and made it less challenging and annoying. I would recommend friends, family and coworkers to this program. This was the best decision I could have made.

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    Reviewed May 31, 2018

    I’ve come across many companies who claim to help and they don’t. My money would disappear and my debt would grow. With this company I really see the results I need. I’d recommend it to my friends 100%. I’m becoming debt free and paying much less than I’m supposed to. I’m a happy client. Thanks guys.

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    So far I would recommend to a friend. Very informative up front. Customer service was wonderful and answered all my questions and explained to me what I did not understand. I hope that the whole process will be as easy as the beginning of this journey.

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    Staff

    Reviewed May 31, 2018

    National Debt Service has solved my first of three problems. They have made it very simple and easy to understand and I feel such great relief that they were able to find a system that would work for me in being able to repay this particular creditor. They are extremely friendly, knowledgeable, and professional. And I highly recommend them to anyone who is trying to get out of debt without going into bankruptcy.

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    Staff

    Reviewed May 31, 2018

    Everyone I talked to was very nice and they were very good at explaining things. I felt that they actually cared and I am glad that have taken this step to recover my debt with National Debt Relief. I will recommend you guys to everyone.

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    StaffTransparency

    Reviewed May 31, 2018

    I received calls from National Debt Relief. I can't recall the representatives name, but everything went very smoothly. She discussed the two different debts and explained what they were for. I've been very satisfied with the assistance I've received to improve my credit scores and decrease or hopefully eliminate my debt. Thank you.

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    Staff

    Reviewed May 31, 2018

    The young lady that helped me was very friendly, kind and courteous. She asked all the right questions, gave me all the right information and went over and above her job to assure that I made an extra payment correctly and had a password correction. She was wonderful!

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    Customer ServiceTransparency

    Reviewed May 31, 2018

    Great service and they explain everything and answer any questions. They are also very flexible in case you have anything that happens while your paying your debt, you can skip a payment in case something comes up which always does.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    I experienced fantastic customer service. My representative, Terrance **, was thorough and patient. He offered complete and articulate answers to all of my questions and concerns. Frankly, I had reservations but after researching rave reviews online it instilled the confidence I needed to pick up the phone and call. I only wish I had called even sooner than I did.

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    StaffTransparency

    Reviewed May 31, 2018

    The team at NDR have settled 44% of our submitted creditors. The staff is courteous and explain the course of action they are taking on our behalf. In most cases the percentage negotiated was in the mid to high 40%.

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    Process

    Reviewed May 31, 2018

    I have only had one question I needed to ask since I have been with the program. They answered the question quickly. They have taken care of almost everything since I have started the program. I would recommend NDR to anyone who has fallen into a rut. And it seems like there is no hope.

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    Staff

    Reviewed May 31, 2018

    Excellent service. Every step of the application was well stated, service reps were helpful in all of the steps of completion. I would recommend National Debt Relief to all of my friends that would require this help, again thank you for your help.

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    Customer ServiceStaffTransparency

    Reviewed May 31, 2018

    When Mr. ** called me and explain every detail to me about being financially free, I couldn't wait to work with his team. He took his time to explain what my opinions were if I needed to make changes to my plan, gave me every contact number to reach someone immediately if I had questions!!! I'm in awe with everyone, and I want to say thank you again!!

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    ProcessTransparency

    Reviewed May 31, 2018

    Everything was handled and explained properly. I am very satisfied with starting this program to get out of debt, and all the help I was given. I am satisfied with the amount I will be paying and the amount of time it will be paid off. Every paragraph in the application was explained. Thanks for the support and programs like this.

    Thank you.

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    StaffProcess

    Reviewed May 31, 2018

    Persons that National Debt Relief are very helpful with my situation. We concluded everything in a timely manner and at the moment I’m very satisfied with how I was treated. I will know within a few months whether I would recommend them for another client. At this time the process is not started.

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    Reviewed May 31, 2018

    On my first contact with the representative of National Debt informed me that it will take four to six month to initiate the settlement with banks, within less than sixty days my first credit card debt was settled. Highly recommend to anyone who needs to settle the Credit card debt due to loss of job, any other serious issues.

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    Staff

    Reviewed May 31, 2018

    I have been very pleased with the services provided by National Debt Relief. All representatives were courteous, helpful, and met my expectations. It is such a relief to know that within a few short months, I will be debt free. If you are in an overwhelming financial situation, I would recommend National Debt Relief.

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    Staff

    Reviewed May 31, 2018

    I was very happy with all of the encounters I had. Very friendly and helpful. Worked with me when I had questions and found the answers I was looking for. I would recommend this service to anyone that needs help with debt.

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    Staff

    Reviewed May 31, 2018

    I am very early in my relationship with NDR but so far extremely satisfied. Keep up the good work. Love that I can communicate on line on my time. The results already starting to show. Reps have been very understanding and easy to work with.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Response was good in reducing the debt. Promptly given plans on how it will be paid off. Appreciate the effort put in by the team to talk to the external creditors and come out with an aligned plan. Good job in the effort put in by this group.

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    Staff

    Reviewed May 31, 2018

    I feel relief when you guys help me reduce debts. Less stressed and be debts free. Freedom!! Many thanks for your service for helping me out!! I will recommend to my friends and family about this. And helps me a lot to reduce debts and save money too.

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    Staff

    Reviewed May 31, 2018

    It took me awhile for me to decide to do this. National Debt Relief made it so easy! I wish I had done it much sooner. They were very helpful getting me enrolled. It is such a relief to get this all started!

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    Transparency

    Reviewed May 31, 2018

    I have ramped up about $30k in debt and I was at my wit's end and beyond stressed. National Debt Relief made it so easy to understand and explained how they can help me. I am so glad there is a service like this. It immediately reduced my stress and I can't wait to be debt free.

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    ProcessTransparency

    Reviewed May 31, 2018

    I'm new to this and my experience has been exceptional thus far. I was handled with care and spoken to with respect and with honesty. I was thoroughly explained the process and I'm relieved to be on my way to financial freedom through this process with the help of this organization.

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    Customer Service

    Reviewed May 31, 2018

    National Debt help me with all my questions. Very good company to get your debt paid off. Always had the answer. I recommend National Debt to help with your debt. Everything is done online. Highly Recommend.

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    Verified purchase

    Reviewed May 31, 2018

    NDR is doing an awesome job at getting my debt taken care of in a timely fashion. It didn't happen overnight, but they have made some great progress and I'm extremely satisfied and would recommend them to anyone who's considering bankruptcy. Try this first!!!

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    Customer ServiceStaff

    Reviewed May 31, 2018

    National Debt Relief has been a lifesaver. I didn't want to file for bankruptcy but all of my minimum payments for my debt were swallowing my entire income! NDR has helped me relieve those minimum payments to one payment per month and now I am able to live within my means. Financially my life has drastically improved and I will be debt free in 3.5 years! Thank you all so much. Each customer service rep I've talked with has been so kind and understanding.

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    Staff

    Reviewed May 31, 2018

    Agent was so friendly and very informative as always. The agents I have spoken with have had superb customer focus. This was the first conversation I had with NDR regarding a debt settlement and it made me feel so good. Thanks for your help!

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    Customer ServiceStaff

    Reviewed May 31, 2018

    Very fast results, they have stayed in touch when needed. Also very fast at settling the first account. Also very willing and able to answer questions and handle creditors. Would recommend National Debt Relief to anyone who is overwhelmed with credit card debt.

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    StaffProcess

    Reviewed May 31, 2018

    Recently 4 new offers we’re accepted. This helps to move things along more quickly. Very pleased with progress. Everyone is very helpful explaining how the process works and how things in the future will work. My husband was afraid the program would fail but has changed his mind and is very confident.

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    StaffProcess

    Reviewed May 31, 2018

    I knew I needed to correct my credit standing and was feeling desperate. I reached out to NDR and my entire experience has been extremely pleasant. No rushing me to make a decision, no harassment to utilize the program. It was made sure my questions were 100% answered and I completely understood the process. Extremely professional and knowledgeable. I'm excited to begin this program and to have my and my husband's credit in good standing.

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    Customer ServiceStaff

    Reviewed May 31, 2018

    I have only been with the company a few months. At this time I do give the organization five stars, they have been very helpful and explanatory. The customer service representatives are understanding and have a professional phone demeanor when covering my account and explaining in detail any questions or concerns that I have.

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    Verified purchase

    Reviewed May 31, 2018

    I've been enrolled going on 6 months, and to be honest, they have been the lowest of my life! After the first couple accounts were settled this month, I feel so relieved. I feel I've done everything you wanted, and now it's paying off. Thank you guys!

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    ProcessTransparency

    Reviewed May 31, 2018

    The entire process was easy, everything was explained well and done quickly. I wish I would have made contact with National Debt Relief sooner. I have recommended this service to others, and they have all said the same things.

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    Verified purchase

    Reviewed May 31, 2018

    I am pleased with the way all was handled. I felt secure that this was legit and that this company would be able to help me reach my goals in deleting my debts in due time. I have made mistakes in the past and also I have overextended in trying to pay off my debts. I believe that this company will help me reach my goals and I hope that as I pay my debts off I will be able to pay off faster.

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    PriceTransparency

    Reviewed May 31, 2018

    This company has been amazing. They take the time to explain things clearly. They work hard to give you your life back without the hassle of dealing with these credit card companies. They educated me about credit card debt and how people can get caught up in believing that they can rely on credit cards when times get tough. But the times get tougher when those high interest rates and other hidden fees make it hard to repay. I was not happy that my credit score would go down. But it is worth the investment and a peace of mind knowing what I pay each month to resolve my debt is 100 times cheaper then I was paying these credit card companies each month.

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    Customer Service

    Reviewed May 31, 2018

    I have been with NDR for over 2 years and the customer service continues to be impeccable. I’m also treated with respect and always asked about my financial stability to see if I have undergone any hardships. NDR is assisting me with overcoming my barriers to living a debt free life.

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    Verified purchase

    Reviewed May 31, 2018

    We started a year ago with 80k credit card debt. 4 cards have been resolved with only 1 to go. (So far at less than expected) hopefully we will finish well ahead of the 51-month quote! Either way we have been extremely happy so far.

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    Verified purchase

    Reviewed May 31, 2018

    National Debt Relief is working hard to get us debt free, so far two creditors have been resolved and we have been satisfied, hoping the others go just as quick. We were skeptical at first because didn’t know what we were getting ourselves into but happy that we chose National Debt Relief.

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    Customer Service

    Reviewed May 31, 2018

    National Debt Relief has done a great job for me. Thank you for working so fast. I was told it would take 3 years and it looks likes we’re on track. The customer service is always great. This is the best company to get you out debt fast.

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    Customer ServiceProcessTransparency

    Reviewed May 31, 2018

    By far, the best customer service I ever experienced,!!! They really help you and explained w/c program best fits your situation. There only goal is to help you become debt free and financially independence in life. I will strongly recommend them to everyone. If you're facing crazy financial burden through debt, you help yourself by calling them to help you.

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    Process

    Reviewed May 31, 2018

    So far so good. I’m new in the program but so far they have been right on top of the negotiation part of the accounts and already in two months settled two accounts. I’m am pleased so far with the program. I would refer the program with friends and family.

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    Staff

    Reviewed May 31, 2018

    Assessment is ongoing, the agents were professional and courteous, as well as informative and they covered everything required by the truth in lending laws. Additionally, the legal assistance is a good addition, especially since creditors loathe to part with their profits.

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    Transparency

    Reviewed May 31, 2018

    Thank you for walking me through this. Thank you for not judging me on my bad credit or embarrassing credit card debt. Thank you for setting me up on a program that I can afford and have me debt free in less than 3 years. Thank you for taking the time to explain each page and repeat your self more than once when I had a question. Thank you :)

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    StaffProcess

    Reviewed May 31, 2018

    From the beginning, the representative, Jakeith, and the rest of the staff have been prompt and courteous. The process has been simple and the technology to complete the program including the portal has made it a great relief. If the remainder of the process goes as smoothly as it has to this point I will gladly sing praises to friends seeking relief from their financial struggles.

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    StaffTransparency

    Reviewed May 31, 2018

    Very thorough and great patience answering my questions. I felt that the person was trustworthy. I felt that there was transparency and support. I am looking forward to the positive outcome promised. I have always been leery of going this route but they provided enough information that I truly feel that my problems with debt will be solved in just short of 2 years.

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    StaffProcess

    Reviewed May 31, 2018

    So far the experience has been outstanding. The staff has been professional and has made me feel like they will handle the heavy lifting in this experience. It is just the beginning and bumps in the road can arise but hopefully will be minimal. I think everything will work out for the better. The program I have been put on has literally provided... like their name says... relief.

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    Customer ServiceStaffProcess

    Reviewed May 31, 2018

    Very good program it has help me being debt free, I do highly recommend this program who wants to be debt free. Customer service personnel are very helpful. The program has been very good in negotiating with debtors and make a settlement.

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    Verified purchase

    Reviewed May 31, 2018

    They are trying to fix my credit score. I am wishing to get it higher really soon. Wanting for them to set a settlement with other credit people. Hope they do well so I can buy what I want with my new credit score.

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    ProcessTransparency

    Reviewed May 31, 2018

    Josh was very thorough with the explanation of the process. There is a little fear of the process but he made a great effort to make you feel that it will be okay in the end. The attention to detail is very good also.

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    Verified purchase

    Reviewed May 31, 2018

    We were told in February when we started it would Months until we would see or hear from anyone from NDR. It's now June and we already have 2 accounts settled and are in the process of 3 more being settled in the next coming month or so! We are beyond excited with the progress!

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    Customer Service

    Reviewed May 31, 2018

    I like that I also receive emails that allows me to read and approve negotiated credit card payments. However may I suggest that you also include or add debtor name/s since my husband and I are both enrolled in the program.

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    PriceStaffTransparency

    Reviewed May 31, 2018

    Anthony was very thorough and detail with explanations on how he could help me even with monthly payments during my hardship. No one has ever explained the information so well in the past. He made the changes for me to make it more affordable for me now.

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    Verified purchase

    Reviewed May 31, 2018

    I’ve only been with National Debt Relief for a month and they have already started resolving my debt. I’m very confident that I will be debt free in a timely manner and I’m also glad that I chose National Debt Relief to help me.

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    Staff

    Reviewed May 31, 2018

    Very professional, helpful company. I would recommend this company to everyone. Very professional staff. Courteous, very knowledgeable. I don’t know why I waited so long to contact them. So far they have done everything they said they would do. I am very pleased.

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    StaffTransparency

    Reviewed May 31, 2018

    The representative was very thorough with explanations and answering questions. They were very prompt in getting back to me. I haven't had anything settled yet, but I'm hopeful. They were able to keep my payments for all settlements at the same amount as just one of my debts monthly payments were.

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    Verified purchase

    Reviewed May 31, 2018

    After being wronged by other debt relief company, dealing with hard life issues, National Debt took it to heart to do all can and listen to my negative experience and unforeseen life issues and know I want to get things right again and started to help right away. So glad back into something to help and glad was noted to be #1.

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    StaffProcess

    Reviewed May 31, 2018

    Very helpful on explaining the rules and terms. Also they are here to help me with my financial issues. I do feel calmer and not that stress. I know that this program will help both of us, and our future will be better.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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