National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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Reviewed March 29, 2019
Both Lindsay and Josh were really patient and helpful. We are senior citizens and appreciate the guidance we received, and are looking forward to getting out of debt and enjoying our retirement. We would definitely recommend your firm to others who may need help. Thank you for everything!
Reviewed March 29, 2019
Great experience, thus far, and looking forward to clearing my debt! Thank you!!!!
Reviewed March 29, 2019
Good experience, Mr. Timothy ** was sufficient in helping us with our debt. The welcome call was a good experience as well, well handled. I would recommend your service to anyone. I feel we were handled by professional, experienced people which showed they work for a professional company.
Reviewed March 29, 2019
Very honest. Representatives take the time to answer all the questions you ask. Representatives are very understanding of what you are going through and encourage you all the time to ask questions. The system is very well organized and provides a peace of mind to know you are in good hands.
Reviewed March 29, 2019
Both of my team members were very professional and courteous. They answered all my questions thoroughly and was able to complete my paperwork in a short time. I would recommend National Debt Relief to anyone looking for a way to become debt free.
Reviewed March 29, 2019
Both representatives made this process very easy. This can be a stressful time, and they put my mind at ease. The representatives were able to answer all of my questions. Overall, both reps were very helpful and easy to work with. I look forward to settling my debt using this program.
Reviewed March 29, 2019
I just enrolled with National Debt Relief program and just talking to Diana ** gave me a sigh of relief... I hope that I will be able to pay off my obligations sooner so I can be free of debt. Thanks for making me feel better and have peace of mind in the coming days.
Reviewed March 29, 2019
Thanks guys!!! You really did a great customer service and I am really happy to be with you now. I will recommend you to all my friends. You are a good solution for our problems. Your program is really awesome to finish our debt. Thanks again!!!
Reviewed March 29, 2019
This was a very easy and straightforward process. Both representatives I dealt with were very professional and very helpful. I look forward to working with you over the next couple years. Thank you very much. I would recommend NDR to anyone that needs help with debt relief.
Reviewed March 29, 2019
After doing substantial research on how to get my debt under control, and months of apologizing to creditors for being unable to pay my bills due to an unexpected financial hardship, I called and applied to participate in debt consolidation through National Debt Relief. Their agents were professional, thorough, and answered every question I had. I feel confident that my 30 month program will result in me being debt free and able to move on with my life. Stay tuned for future updates.
Reviewed March 29, 2019
Both reps were very thorough in explaining the program and helping me enroll. I look forward into solving my debt problems with this agency. If all goes well my wife will also be enrolling once I am able to complete the program.
Reviewed March 29, 2019
I felt relief and looking forward to start the program today. Agent support and patience was there 100%. I am supportive for this program to help seniors just like me. I just want to continue working and enjoy the time left with my family. Thank you.
Reviewed March 29, 2019
I would like to give a huge thank you to George ** for helping me through the National Debt Relief program process. George explained the process very clearly and answered all my questions with ease. Thank you to other staff who helped with completing my process and explaining in further detail the closing process.
Reviewed March 29, 2019
The process was extremely convenient and straight forward. The debt specialist was meticulous in getting my wife and I educated and enrolled (Vanessa **). The subsequent welcome call conducted by Keith was very detailed and answered my questions as we walked through the program.
Donald, thanks for taking the time to leave feedback today! The people on our team are among the best in the business and we'll work with you as you continue your journey towards being debt-free. Please keep us updated on your progress.
Reviewed March 29, 2019
I want to thank you all for helping me out. You have made my day. Keep up the teamwork. Thank you Michael **. Even though we played phone tags for about a week but we finally got it done. Thank you. And Keep up the wonderful and excellent work.
Reviewed March 29, 2019
Daniel ** and Wayne ** are outstanding professionals who made the painful process of my debt relief comfortable, understandable, and a smooth transition. If I had know it would be such an easier process, I would have completed the process earlier. I have already recommended others to National Debt Relief due to my wonderful experience.
Reviewed March 29, 2019
The representative was very efficient and informative as well as quick with the process which I like. Great work. I would recommend National Debt Services to friends and family. I’m excited to start paying off my debt and National Debt has helped incredibly.
Reviewed March 29, 2019
I am happy so far with National Debt Relief with what debt they have reduced. Talking with Shomari ** helped a lot in making it easy to understand. Shomari ** helped me work through the figures, which took some time for me.
Reviewed March 29, 2019
The team helped me feel welcome and responded quickly. I already feel the huge weight of debt lifting off my shoulders. I would recommend this to anyone that feels they are in over their head with debt. They answered my emails and calls right away and gave me great customer service. Any questions I had were answered and explained thoroughly.
Reviewed March 29, 2019
Pleasant and informative conversation. The lady that spoke with me was pleasant and informative, and when I had questions, she was satisfactory. She went over the entire program and made sure I was informed.
Reviewed March 29, 2019
I was extremely anxious to start the process, but both Aaron and Stephanie helped ease my mind and both were so informative that I felt comfortable with my decision. I look forward to completing the program knowing I once and for all will have the security knowing I won't be leaving a bunch of debt for my family to take care of, should something happen to me.
Reviewed March 29, 2019
Everyone has been so kind and helpful. Wonderful customer service and great at explaining everything. Already feels like a giant weight has been lifted off my shoulders and I’m very much excited and looking forward to seeing some progress. I can’t thank you enough!
Reviewed March 29, 2019
Everyone who I spoke with was very friendly and welcoming. They were sure to go over all of the material and answer any questions I may have. I feel very confident in National handling my needs. I'm confident that I am on a successful path to financial success.
Reviewed March 29, 2019
The service was great and the explanation about this program is fabulous. Everything I hear about is good for me. Now I can finally pull everything good is my credits and make my project the best way. Thanks for everything, Simon. Great services too.
Reviewed March 29, 2019
Chris ** was extremely helpful. He calmed my fears down. I am still a little scared. I guess the unknown is scary. I should have never let myself get into this situation. The second person that I spoke to seemed to be New & could not explain anything. However, Chris did get me in touch with someone that was more experienced.
Reviewed March 29, 2019
Cannot complain at all about my experience with National Debt Relief. Everyone I spoke with was nothing but nice and very helpful. They made the answer simple on me deciding to take this option on resolving my debt. I recommend anyone thinking of going this route to use National Debt Relief.
Reviewed March 29, 2019
I am very pleased with my experience so far with the National Debt Relief program. My initial agent Jeremy did a great job. My follow up call by the young lady was very pleasant. She was great and took her time to explain the process.
Reviewed March 29, 2019
Very friendly and knowledgeable staff. Warm, sincere, and truly care for the clients. They have streamlined the process and made it a painless procedure for those truly wishing to become debt free. They take the time to explain everything in meticulous detail while they have you on the phone. They ensure you have no doubt about what you are getting into.
Reviewed March 29, 2019
I was concerned about Chase because they kept sending me letters and stuff and I couldn't handle the payments for the interest. I saw the reviews for National Debt Relief and I talked to the people there. They were excellent and helpful. They told me about the program and they went with me in depth about it. The people were really professional and helpful when I had to call and it was really easy to get a hold of them. I've done two credit cards at the moment and I have three more. I wasn't working at the time, but I had compensation from the military, so that was what I was working with. I also don't have to do the monthly payments if I have to deal with them.
Reviewed March 28, 2019
Everyone I have talked to or dealt with at National Debt Relief has been amazing! They Nick and Ed have been nothing but helpful and friendly. I can't wait to continue my journey with NDR and feel secure in my financial standings again! Thank you again.
Molly, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.
Reviewed March 28, 2019
The politeness and professionalism of both Christina ** who did the initial workup and registration and Javier with welcoming call was outstanding. They both made me feel very comfortable talking with them as they walked me through the entire process, leaving me feeling that I was doing a positive thing for myself concerning my debts. I would refer this company to anyone who is needing help getting themselves out of debt.
Reviewed March 28, 2019
Everyone was very nice and explained everything thoroughly. I am glad to work with you guys. The people was very helpful. I rate was very good. I understand everything and email was very cleared and I felt please and not pushed into doing something.
Reviewed March 28, 2019
Both representatives I spoke with were friendly and explained everything well and in an easy to understand way. Really easy process and it was really convenient being able to sign everything online. Everything went a lot more smoothly than I expected.
Reviewed March 28, 2019
My contact with the employees of NDR has been reassuring, professional and informative. The information was relayed to me in a way that was very understandable and the employees never failed to stop to ask if I had any questions. I feel confident that NDR will be more than capable of helping me become debt free.
Reviewed March 28, 2019
The lady was very helpful. Oscar was helpful and very informative. He walk us through all the paper work very well. We were confused but Oscar was a very patient with us. Would recommend the program to a friend. Thank you so much.
Reviewed March 28, 2019
We are pleased with how the associates at National Debt Relief are extremely detailed and easy to understand. We appreciate all the helpful information and resources that were provided. We would recommend anyone who is struggling with finances to look into National Debt Relief for a better understanding of how to manage debt.
Reviewed March 28, 2019
Thanks everyone. You are all great. Thank you for the help. You all deserve two thumbs up for your help and the way I was treated, and the professionalism of everything. Thanks again from the time I talked to you to the time I got off the phone my situation was fixed.
Reviewed March 28, 2019
Everyone was so helpful and very kind. I really appreciate the support and assistance. This has been a very stressful ordeal and being able to have help with dealing with the creditors will be greatly appreciated. Thank you Joel **.
Reviewed March 28, 2019
I'm very pleased with the help I have received and how easy he made the process. Marlton ** walked me through the process and explained everything I didn't understand. Very helpful and professional. Mr. ** explained everything well and made sure I understood everything before proceeding. I was given a lot of information via email which helps me to back and review. Thank you.
Reviewed March 28, 2019
Their out standing. They were very excellent. Help me understood everything. When into detail. So so happy with the People. Help me understood everything. Help me understood every detail. They were excellent. Also outstanding. Had a great staff. Thank you very much. They helped me understood everything. They did a great job with me.
Reviewed March 28, 2019
The enrollment experience that we had with National Debt Relief was a major ease of mind during a tough financial period. The process was organized, thorough and prompt, but not overwhelming or rushed. The representatives was pleasant and made sure that we understood the process and the terms of the program.
Reviewed March 28, 2019
Nelson & Tamika was awesome & very helpful with getting me on a straight path to get my credit back together. They both was very helpful & knowledgeable. They gave me all accurate information as well as phone numbers that I needed. It was a pleasure having them service me with getting my credit together.
Reviewed March 28, 2019
The experience was not as painful as I thought it would be. I feel I am on the right track and relieved to be with NDR. I would recommend NDR to my friend and family. Thank you for making the signing up painless and quick.
Reviewed March 28, 2019
It was a scary feeling to be buried in debt. They really walked me through all my options and made my decisions easy. This was the first step to work toward getting out of debt. Very easy to talk to and understood where I was coming from.
Reviewed March 28, 2019
I found Elija to be a pleasure to work with. He always returned my calls and responded with professional service, he explained the process and was happy to explain anything that I was unclear about. I felt confident that I was making the correct choice to resolve my financial woes. Also Mona was equally professional in her duties with the welcome call. Again she was happy to answer questions and made me feel confident with my choice to work with your program.
Reviewed March 28, 2019
Very knowledgeable and helpful. Spoke clearly and made sure I understood everything. Answered all of me and my husband's questions. Very polite staff. I would highly recommend using NDR to all my friends and family. I am putting my full trust in your company.
Reviewed March 28, 2019
National Debt Relief was very helpful from the first contact and answered all questions very clearly and honestly. They worked around my schedule and were upfront with the whole process. The sign-up process was also easy to do online and NDR walked me through all legal documents.
Reviewed March 28, 2019
I was nervous to do debt collection but my representative Robert ** and Jamez explained everything to me. Excellent service! I felt great that NDR is handling my debt consolidation. I am very satisfied and look forward to being debt free in a reasonable amount of time.
Reviewed March 28, 2019
Everyone I have spoken with has provided exceptional service, from the very first call Marc ** went above and beyond helping me realize that it was all going to work out. I felt like I was trapped and my family would be doomed forever because of my hardship. Marc was really caring and now I am so glad I called. Yolanda on the welcome call reassured my decisions and affirmed my decision to reach out for help. I am looking forward to working with the Client Success Team and getting this behind me so that I can start living again, and quit hiding from the embarrassment of my hardship.
Reviewed March 28, 2019
People I talked with were very patient and helpful at a very nerve racking time. No one wants to be in debt, so it helps when the people helping you get out of debt are somewhat understand and patient. Really nerve racking time.
Reviewed March 28, 2019
Have met some of the nicest caring and respectful staff here. They have helped me a lot! I was helped with all my questions and was not judged. The staffs care and honestly gave me hope. Thank you so much for all your help!
Reviewed March 28, 2019
It has been very difficult to make this decision, but I hope it is the right one, I am still a little bit nervous, and I don’t like not paying on time to my creditors. I really want to be out of debt, and I really appreciate Isaac **, who has support me all the way. Thank you! Maria
Reviewed March 28, 2019
Lou awesome salesperson she needs more doe. A raise. I have been struggling with this credit deal for a while now. I really appreciate you all taking me on and giving me a chance to get back on track thanks again.
Reviewed March 28, 2019
A great help by going through all information and helping in the online process. All persons from each department (my first contact- Mr. **) were a big help in making sure I understood the facts, but also letting me know that I could call at any time with further questions.
Reviewed March 28, 2019
I had a great experience with both representatives! Both of them were very polite and helpful. I am excited to get this debt taken care of without filing bankruptcy. They were easy to understand and were more than willing to answer all my questions. Thank You!
Reviewed March 28, 2019
Donnetta ** was so insightful and helpful! Highly knowledgeable and very professional! I'd recommend her to anyone! She not only explained everything so professional and thorough, she had amazing energy and provided the best customer service I have ever experienced! QUEENS BABY! WHAT! STAND UP!
Reviewed March 28, 2019
So far this experience has been pleasant. I love the focus on the consumer. I know that the communication requirements will be a challenge for me (I'm extremely introverted, and maybe a little anti-social), but I SO understand the importance of communication in this process. That is all thanks to the awesome Greg (set-up) and Ron?? (the guy who did my welcome call, sorry I forgot your name). Thank you so much and I look forward to being debt free very soon! Respectfully, LaToya **.
Reviewed March 28, 2019
Everyone seemed knowledgeable and very friendly and process to set up was very streamlined and easy and more of a surprise of how easy it was and how much I'll save. I've just started the process, but it seems they have figured out a lot of the problems one could face and made things easier to manage on the client's end.
Reviewed March 28, 2019
The representatives that helped me on my journey to financial freedom were very courteous and professional. I recommend everyone to use this program to become free of debt no matter how much you owe to creditors. Great job to everyone who helped me start my journey to freedom of the chains of debt.
Reviewed March 28, 2019
I participated in the welcome call and if I had to make my decision to continue with the representative that did this call, I would have never selected National Debt Relief. He was drinking and eating on the phone. He was disengaged in any conversation and everything was so scripted. I didn't feel comfortable asking him any questions like I do with Krystal Weiss.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed March 28, 2019
Everything went great. Ever since the first call the customer service experience for me was exceptional. Very professional. The agent that answered the phone Alyssa was great. And the second agent on the welcome call was also great. No regrets. I've should've called you guys a long time ago. Thank you so much for your help.
Reviewed March 28, 2019
My tel con with Greg ** was very satisfying. Completely satisfied with his professionalism in helping me in every step of this arduous task of defining all details so that I completely understood all information that he told me. I’ll be looking forward to business with National Debt Relief, thanks again to all staff members.
Reviewed March 28, 2019
The process was simple and easy to follow. Customer service was great and they understood my situation. The process was explained well and all my questions were answered. It was good for me to see that there is a light at the end!
Reviewed March 28, 2019
My first call back was from Greg **. My Welcome call was with Nancy (didn't catch her last name). Greg was very confident and made me feel confident after months of sleepless nights, and feeling helpless and hopeless. This assistance from NDR was just what the doctor ordered. I feel relieved knowing that NDR will work with my creditors and will be negotiating on my behalf to resolve my outstanding debts, in a way that I would have never been able to do. I can finally sleep at night. Thank you, NDR.
Reviewed March 28, 2019
I was a bit indecisive but with guidance, I believe I’ve made the right decision. Greg was one of the best people I’ve ever come across. He was delightful and informative and overall hilarious! I really appreciate him and the support.
Reviewed March 28, 2019
The experience I had with NDR was very pleasant and rewarding. Everything was explained carefully and thoroughly. The specialists were kind, patient, and knowledgeable. In particular Angel **, and Howard on the welcome call were great. I would recommend to a friend.
Reviewed March 28, 2019
Everything was explained perfectly clear by Lisa. She was a huge help and I appreciate her and National Debt Relief. I understand what is required by me to make this successful and it will be. I understand the monthly amount to pay as well as what to do when creditors call.
Reviewed March 28, 2019
When we contact NDR we received a call within 1 day. Every aspect was explained to us until we were sure we understood how the program works, what to expect and hopefully a resolution to the debt that I am having such difficulty paying off on my own.
Reviewed March 28, 2019
NDR was very helpful and professional in proposing an option to resolve years of mounting debt which was brought on by job loss, medical expenses and family need. I would definitely recommend them to friends and family. There are many debt relief and consolidation options available but I think NDR had the best solution.
John, thank you for the endorsement! Life can be challenging and it can throw you off course if you don't have a plan. We're glad to have you as a client and we look forward to helping you get back on the road to financial recovery.
Reviewed March 28, 2019
I want to thank Gabriel ** for making the process easy, a weight has been lift off my shoulders. The whole process was quick and smooth. I feel confident that a settle will be reached and look forward to working with this organization. Thank you again.
Reviewed March 28, 2019
I have been looking for some time for a debt relief company and my sister recommended I go through your company and so far I am relieved with how easy it has gone and the help you are offering me. Thank you!! Wonderful.
Reviewed March 28, 2019
I have had little to no contact with anyone unless I call. When I call I get a different quote on time of program and amount. Nothing has been moved or settled on my account in over 6 months and now I’m being sued and you are refusing to talk to the attorney or settle the account even though there is money in my savings account. This has been a bad decision and I regret not filing bankruptcy instead because your company has and is causing more damage.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed March 28, 2019
It was very pleasant experience. She helped me through all information on each page till I understood them all. It has been a life learning experience to where I am able to take a deep breath at last! Thank you, NDR!
Reviewed March 28, 2019
My husband has dementia and we didn't catch it until we were in a horrible financial position. National Debt Relief’s enrollment process was fantastic. There was one gal who was extremely patient with me. I needed to gather some paperwork and it took me forever to get it to her. I'm very grateful for her patience. We're still working on the program and we got a ways to go but National Debt Relief has been almost perfect and I've never had any trouble. By working with them, we haven't had to file bankruptcy. It's a good deal. I would definitely recommend this company.
Reviewed March 28, 2019
I had credit cards that went a little too far over and my wife got sick and we had to use them. We were gonna lose the house and everything, so it threw me into a downward spiral with the credit cards. I checked out a couple of debt consolidation companies and National Debt Relief had the best deal. I enrolled over the phone and it went smoothly. I have medium understanding in banking and how that stuff works, and the people were good at explaining what they were doing. After they explained what was going on, one of my things was already paid off. Also, it's easy to get ahold of them whenever I needed them. I got National Debt Relief on my phone. I just press the button.
My life got a little more organized. It's a little less worry. It's just making the payments now and contacting National Debt Relief about once every six months and they let me know what offers I got. It has been pretty good. It's a shame that not enough people know about National Debt Relief. I know there are other people that really could use something like this, and for some reason, they are hesitant to do it. I don't know why.
Reviewed March 27, 2019
Everybody I spoke with was very knowledgeable and easy to talk to. All of my questions were answered very efficiently and they made the process very easy. They were very courteous and conscientious and were not judgemental on why I needed to do this.
Reviewed March 27, 2019
I was in deep debt and it was the worst feeling ever. But National Debt Relief has helped so much. It's unbelievable. I couldn't do without them. They took payments from me twice a month, which I could handle. They work with your budget and the payment plan was so reasonable. They are taking care of the big debts and they are people who really care. That's hard to come by. They made me more comfortable and all the people there are so sweet. They are the best people ever and I would recommend them to anybody. I'm a happy person again and in 18 months, it's all gonna be over with. My experience has been awesome and the company is wonderful. Keep doing what you're doing, National Debt Relief.
Reviewed March 27, 2019
Kathleen was very friendly and helpful, so was Amir was also very helpful. I was called back when I was told, Kathleen and amir were helpful explaining all the info required and was very knowledgeable. I seem to be happy with the program details.
Reviewed March 27, 2019
I do not have my order number, but I was very pleased with my experience with National Debt Relief. This is a great program; moreover, I received excellent service from Valentine, Bianca, and Lindsey! Thank you one and all! Sincerely, V. **.
Reviewed March 27, 2019
Great experience. Staff is friendly and approachable. Puts my mind at ease. I am lucky to have found them when I did, with all going well I will be debt free by 30! Joseph ** helped me get started and was a big help as well as the lady who completed my welcome call. (Sorry, I forgot your name.)
Reviewed March 27, 2019
All personnel that help me to the entire process were very helpful and professional. They answered all my questions on special way that easy to understand everything. I will recommend relatives and friends to use this program if they need help.
Reviewed March 27, 2019
Great job, professional service, caring and listening. I would use your services again. Listens to the needs and handles the calls timely. Appreciate your help in the matters in dealing with situations such as this. I will tell more people about your services as they come if someone is in need of this kind of service.
Reviewed March 27, 2019
I am so completely impressed with Josh--client success - going over the papers again with me. Very considerate and helpful to my needs. I have to say I am completely satisfied with my choice of using National Debt Relief - so far, it is a great start and I am very happy. I got some sleep! Yay. Thank you to NDR.
Reviewed March 27, 2019
I was very nervous starting a program such as this with no experience in it. I am extremely pleased with the professionalism of this program and its staff! Great customer service! I am trusting them to help me along my journey to be debt free.
Reviewed March 27, 2019
Everyone I talk to was very helpful and knowledgeable. They helped me understand that I wasn't the only one who has gone through this and they are there for me every step of the way. Thank you for your support.
Reviewed March 27, 2019
She was nice and helping me to stay out of my head on my debt... but when debt is in my head it's hard to not think of what lies ahead for me... but she was professional in making me understand I would get through this. Sometimes you need to know things happen... and there nothing wrong with getting professional help.
Reviewed March 27, 2019
I had been thinking of Debt Consolidation for a while and called several companies however didn't feel it was the right fit. When I called NDR and spoke with Franklin I immediately knew this was the place to help me become debt free. Franklin was very professional, personable and knowledgeable, he explain the program, explored my options and answered all questions and concerns. Once I enrolled I spoke with Howard, who further explained the program, he was also professional, courteous and knowledgeable. It has been a great experience thus far and I know it will be great working with this company to become debt free, I highly recommend them.
Reviewed March 27, 2019
Thank you National Debt Relief for helping me get out of debt! The process was surprisingly easy and the staff were incredible, making sure I understood every step in the process. I am excited to see the balances shrink as I make my payments. Thank you!!
Reviewed March 27, 2019
Matthew is very helpful and explained to me everything. Hopefully this will help me get out of debt sooner. He explained it very thoroughly and was very pleasant and helped me with the steps on how to enroll to the program.
Reviewed March 27, 2019
Amazing customer service and everything was explained so well. They made it really easy to understand the application and how the company works. I didn't have any issues understanding what they had to say. Great work! I am definitely happy that I found out about this company!!
Reviewed March 27, 2019
As of this date I am very satisfied with what this company is doing to help me resolve the debt that I have incurred. I should be debt free much sooner than if I continued paying as I was in the past.
Reviewed March 27, 2019
I had an experience of a great customer service. Representatives exercised patience with me and never hesitated to answer a question to help me with a better understanding of what I was getting myself involved with. All the right information was given to me with nothing being held back.
Reviewed March 27, 2019
Our experience with Daniel ** was wonderful. He answered all our questions professionally. Very helpful filling out NDR application. Jamie ** was very helpful and professionally verifying all application info. Thanks, Daniel and Jamie.
Reviewed March 27, 2019
Even though I've just started my debt-free journey I am very happy with the service and clarify I've received thus far. It can be a nerve-wracking thing to start, but everyone I have spoken with so far has put me at ease and made me certain that this is the best choice for me. I am excited to finally be taking care of this consumer debt and feel like I am in good hands. Thanks so much for everything!
Reviewed March 27, 2019
I was nervous to say the least but the NDR team guided me through the entire process and I feel more confident than ever. I was educated on the entire program flawlessly. I already feel like I can finally get my finances back in order. Thank you!
Reviewed March 27, 2019
Sam ** was so helpful and explained everything to me in detail and answered all of my questions. I was very pleased with his service. The person that did my welcome call was also very nice and explained everything to me as well. I am very pleased with the customer service I received with your company so far.
Reviewed March 27, 2019
Gary and Janie were both very patient with me and took the time to explain everything that I asked of them. They made an uncomfortable situation much easier to deal with. Both were polite and professional in dealing with me and did not at any point make me feel like I was a failure because of my debt load.
Reviewed March 27, 2019
My experience was informative and knowledgeable, although a little overwhelming. I'm sure as I move forward and use my program this will all come together and make my life a little easier. I imagine there will hurdles to overcome but have been assured that NDR has my back. The duration seems a long time but the debt that I had incurred would take so much longer to end. WE SHALL SEE!! Thank you.
Reviewed March 27, 2019
The service was quick, non-judgemental and thorough. The representatives were knowledgeable and helpful. I feel really good going forward with this company. I also have hopes that we will be debt free and taken care of for the remainder of the program.
Reviewed March 27, 2019
My 2 agents were very helpful and friendly. The only problem was with the system getting out the contracts, there was a hiccup in there somewhere. It took about 3 hours to get the contracts out for signatures, by which time I was busy and needed to wait until I returned from a work trip. Overall, it was a good experience though.
Reviewed March 27, 2019
It was a lot of information delivered in a very caring way and answered all questions. The information was very thorough and explained in great detail. Both representatives to ok the time to read everything when my computer wouldn't cooperate.
Reviewed March 27, 2019
The young man who gave me my welcoming speech did an excellent job and I understood all he quoted with out question! I didn’t have to ask any questions due to the agents explanations and he took his time and asked if I understood what he was saying.
Reviewed March 27, 2019
Both Michael and Tenika were very professional. And took their time to explain every aspect of the Program. It was a very smooth experience, True professionals, I was very impressed with the entire process. I would definitely recommend National Debt Relief to a friend. I am looking forward to working with your organization and staff. Thank you.
Reviewed March 27, 2019
Very accommodating and friendly. However, would prefer to talk a little slower to understand, Waiting time on the phone is quick. Very patient too and answer questions directly and very understandable. Explain details very well and wait for questions before to going to the next subject matter.
Reviewed March 27, 2019
Since I made my request online for support. I've received friendly and concise customer service from both Clinton and Andrew. Both have been very friendly and have had answers to all my questions. It definitely boosted my confidence in the program and it gives me an optimistic outlook on the program as a whole.
Reviewed March 27, 2019
One of the people called me yesterday about my I inquiry into this program. The man was explaining how it worked and It looked like it could help me. I signed up for the program. He was very helpful. I am hoping it all goes smooth.
Reviewed March 27, 2019
I had a good experience with Debt Relief. They explained everything to me and answered all my questions, Very professional, I am excited in working with them in order to get out of debt with their help. Looking forward to being out of debt and to in the end let everyone know how you have helped me. So far I am satisfied with their help.
Reviewed March 27, 2019
I had a great experience, it was easy to sign up, everyone was very polite and friendly. I feel like the weight of the world has been lifted off my shoulders. Wish I would have done this sooner. I have already told people about the program, how easy it is to get started and how polite everyone is.
Reviewed March 27, 2019
I had all the questions answered and they were very helpful and actually cared about taking care of me and helping me to have financial freedom. I am very thankful and hopeful to be debt free in the near future!
Reviewed March 27, 2019
Experience was very good. And all the specialist was patient and explained everything in details. I didn't know what to expect, and was not totally for sure if this program was for me until my specialist showed me how much money in total I could save in the long run.
Reviewed March 27, 2019
My certified debt specialist, Lance **, was very easy to work with. He made everything easy to understand and explained anything I had questions about. He not only made the process easy, but made me feel like there truly IS a light at the end of my debt tunnel. My Welcome Call Specialist, was very friendly. She explained everything thoroughly and made the process go smoothly. Both people were very professional but yet compassionate. It made talking about the not-so-fun topic of debt bearable. And it gave me hope for a debt free future.
Reviewed March 27, 2019
I had a pleasant experience with starting the program. All of the representatives were very helpful addressing each of my concerns in the beginning process for starting the program and I look forward to the results. Overall, I have a positive outlook about all this program has to offer based on the excellent customer service I've encounter thus far.
Reviewed March 27, 2019
Very helpful, not pushy, very friendly, pretty easy to understand. I hope it all works out for me!! I am just starting the program but so far I would recommend. I hope I do not get bothered a lot by creditors!! The gentlemen that got me started was very nice and took his time with me.
Reviewed March 27, 2019
Both associates for National Debt Relief were absolutely wonderful. I would tell everyone who is in hardship about your sincerity. Kudos to you all for being helpful and respectful. Thank you for being helpful and diligent. We all run in to problems every now and then. Thank you for all you do.
Reviewed March 27, 2019
It was a great experience. I thank you for have the time to explain more detail about my program and I thank so much for everything you doing to help me with my debt and for all the support that you give me.
Reviewed March 27, 2019
Awesome customer service! If you are ok with having your account go delinquent then this is the perfect resource and service to help you regain financial freedom. I highly recommend NDR to anyone who is questioning their next course of action regarding debt relief.
Reviewed March 27, 2019
Everyone was helpful and explained everything clearly. Totally took a lot of our minds. No one said, "Well you should have" or anything degrading. It is hard enough dealing with the emotions of falling behind, let alone getting pressured.
Reviewed March 27, 2019
I made multiple calls to David, and he was always responsive and helpful. It took a while to make the best possible decisions for me, and his input and expertise were invaluable. Walter helped in the last part of the process (welcome call), and he was professional, helpful, and friendly.
Reviewed March 27, 2019
The staff was extremely helpful. I had the feeling that no fine print was hidden from me. Great customer service. I appreciate the fact that there are people out there who truly care about helping other people when they need it the most.
Reviewed March 26, 2019
The person I spoke to both during the initial call and during the welcome call were both very kind and helpful. It made me comfortable with trusting National Debt Relief and they were very helpful guiding me through the paperwork.
Reviewed March 26, 2019
I had a great experience getting started. I am excited to get debt paid off faster and everyone seems very helpful. I would recommend the program to others and excited to work with such a great establishment. Thank you National Debt Relief.
Reviewed March 26, 2019
I was given the decription in detail and everyone was very patient and friendly. Was welcomed into ndr and went thru the legal forms in detail. I am glad that I contacted them and hope that there are no problems with my creditors.
Reviewed March 26, 2019
Thank you for your help! I appreciate that Billy was willing to empathize with my situation and relate it to his own. Made me feel like I just wasn’t “another customer.” I appreciate being treated like a real human. I’m looking forward to being debt free!
Reviewed March 26, 2019
The person was very informative and covered the material in a timely manner. It was an excellent experience because I am excited to control my debt. I would recommend this program for people who want to get rid of debt -- start anew.
Reviewed March 26, 2019
Alexa ** and LaToya were very polite and informative with all the information I needed to start this program. They answered any questions I had and gave me contacts to the Success Team. I\They made me feel very confident that this program will help my finances get in a better place, over time.
Reviewed March 26, 2019
Thank you so much for being so nice and easy to work with! This experience has been great so far. Every person I have talked to has been extremely nice and has made this all very simple. Very very helpful company!!
Reviewed March 26, 2019
I am very pleased with this company and their employees that I've had a chance to talk about this program. I am very pleased and can't wait to get started and get debt free. I can't wait to work with my team and get this debt gone.
Reviewed March 26, 2019
The lady whom helped me with my welcome call was very sweet and straight to the point. Helped me start my program quickly and efficiently. I was very satisfied with the call and the start of my program. I feel this will help relieve some of the stress I am in, so that I can start my journey to become debt free.
Reviewed March 26, 2019
Angel and Isis helped set up my NDR account effortlessly. The professionalism, kindness and overall service was/is second to none. Highest recommendation possible. The anxiety I felt before contacting NDR is now gone. I will be able to rebuild my credit, pay the creditors and avoid Chpt 7. Nobody should battle with overwhelming debt without contacting NDR first. Thank you very much.
Reviewed March 26, 2019
I had recently moved into a home from 1801. Although I knew it had some things that needed to be fixed, the water pouring in my window was a big surprise! I thought that I would NEVER be able to pay off my roof! Now I have hope! My representatives were kind and thoughtful.
Reviewed March 26, 2019
I discussed my situation with Daniel ** and after describing to him the situation he suggested to me a debt settlement program. I'm glad to say he was willing to work with me every step of the way. He was very understanding and answered all my questions to the best of his ability so I could understand. I'm excited to start this program and get out of debt soon.
Reviewed March 26, 2019
National Debt Relief has been great! Professional and Courteous. The representatives are super nice and they are understanding of the goals that I would like to achieve with them. I am grateful they have accepted me and I am looking forward to becoming debt free once again!
Reviewed March 26, 2019
Service was quick efficient and personable. The agent was sincere and attentive. A good experience. He got back to me quickly and was well informed. I would recommend this service to anyone. The legal advice was a nice experience. I know will be helpful.
Reviewed March 26, 2019
I was very nervous to contact NDR as this is an embarrassing subject. All representatives I’ve spoke with have been very helpful, honest and informative. Their non judgmental support made a terrifying strive for help very easy. I hope the rest of the program goes this smooth. Thank you very much.
Reviewed March 26, 2019
What a stress relief. Saving me $150 a month now, all in ONE payment I can plan for... and over $200 over all! Whew. I needed these guys' help! And they were so pleasant, and easy to work with! Highly recommended!! Temporary set-back but major step forward in the long run!
Reviewed March 26, 2019
They professional. They were very specific and patient. Answered all my questions and were thorough. Were willing to help me through the process step by step. They Provider helpful information. They were not judgmental and were ready to help and guide me.
Reviewed March 26, 2019
I was appreciative that when I made this call we weren't spoken down to or like we were stupid when talking about the financial aspects of this. Thank you for explaining line by line and what can or can't happen.
Reviewed March 26, 2019
Everyone was great. Made me feel like I wasn't a bad person for being in this situation and explained everything very thoroughly. Gave me understanding and the support to make this decision and not feel guilty about it. Thanks for being there.
Reviewed March 26, 2019
It was a quick great experience. Good job on the help. I would recommend this to all the people that need help. They did a great job on talking to you about all the info needed and the customer service was great.
Reviewed March 26, 2019
NDR is really great. They make sure you completely understand everything about the process from beginning to end before you sign anything. This is going to ultimately save us from paying nothing but interest for the rest of our lives.
Reviewed March 26, 2019
I have had a lot of sleepless nights just worrying about my debt and where and when I was going to be able to get the money to settle my debt. It even got to the point that I simply didn't answer my phone. Everyone here that I have dealt with were very patient and explained things to the point to make sure I understood.
Reviewed March 26, 2019
This was an easy, effective, very informative process! I'm excited to get my financial freedom back on track and cannot wait to be debt free! NDR took a weight off my shoulders. I'm ready to become in control of my life and my finances.
Reviewed March 26, 2019
Everyone that I have spoken with through NDR thus far has made me feel more at ease, made this process smooth, and stress free. I can't thank them enough for the reassurance, confidence, and attentiveness they have given to this matter. I felt better after the first phone call!
Reviewed March 26, 2019
Both representatives were very well spoken and extremely throughout with explaining everything to me step by step. The enrollment process was almost two hours but Rochanda ** made it so smooth did not feel like such a long process, thanked me repeatedly for my patience and overall made me feel extremely content and comfortable with the program. 10 Stars!!!
Reviewed March 26, 2019
The program is very helpful. Is actually working for me. And my family. It’s different from loans I have. It’s actually fights for you determine time to pay it all when I'm capable of. The team is very helpful from a hand to another.
Reviewed March 26, 2019
I'm very inexperienced with money and debt talk, but NDR held my hand and walked me through every single detail with so much patience. I feel very comfortable and welcomed and I truly appreciate all of the help I'm getting!
Reviewed March 26, 2019
My experience was a positive one. The agent who handled my case was patient and explained everything. I would highly recommend. The welcome call went well also. The agent was thorough in explaining each phase of the program. Again, I would recommend.
Reviewed March 26, 2019
Very informative and it was very helpful in providing all the required information for welcoming a new person into the program. I really appreciate the help. This is a very good program and helps people have the ease of financial relief.
Reviewed March 26, 2019
NDR did a great job from the beginning informing me of the process and of my options to best settle my debt. I would definitely recommend doing this to anyone making the minimums. Sign up and approval process was quick and easy.
Reviewed March 26, 2019
So far service has been great. Everything has been explained very well. I'm confident that I will have success. I'm excited to get this started and get out of debt, and be able to breathe a little easier every month.
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