National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed May 31, 2018
Speaking to the representatives they were helpful in not only looking for my best interest but also insuring that I am aware of the reasoning in as to why it is best to go with one option than the other (Ex: Going with Debt Consolidation instead of a Loan). Because of the advice that they have given me, it proves to me that they were not trying to steal as much money as they can get but truly and sincerely want to see me debt free and back on my feet.
Reviewed May 31, 2018
Agents walked me through everything in detail. I was pretty upset about having to call due to my situation but they understand what I was going through and honestly put my mind at ease. Best decision I've ever made in my life.
Reviewed May 31, 2018
Couldn't have asked for a more clear-cut understanding of what the program entails. Given a very reasonable monthly payment. Wasn't pressured into doing anything. Customer service was some of the best I've ever experienced regardless of the company. For anyone with a significant amount of debt that needs relief, I would highly recommend.
Reviewed May 31, 2018
I have only been doing debt relief for about 2 months. Already I have 1 settlement from a creditor. This is such a huge relief and I have every confidence that my other debts will be cleared. Using national debt relief was the smartest step I’ve taken to date. I’ve been impressed at how quickly I’m seeing results and how wonderful every person I’ve spoken to through this process has been. Will definitely recommend National Debt Relief.
Reviewed May 31, 2018
Great experience. Very accurate and quick response time. Everything was very thorough. I felt as though I were in good hands with nothing to worry about. Keep up the excellent work. Thank you so much for all that you do.
Reviewed May 31, 2018
My experience so far has been of thoughtfulness and patience. This has been nervewracking to deal with this reality and Edwin and Nabil were thoughtful and patient and answered all my questions. I would hope if I have any further concerns I will be treated with the same respect. Thank you.
Reviewed May 31, 2018
Helpful and courteous. I’m glad I gave them a call. They understood my problem and worked hard to get me in the right program. I would highly recommend them if you have credit card debt. Hopefully I’m on the right track to being out of debt.
Reviewed May 31, 2018
Easy to follow what was going on when joining this program by everyone I talked with. Made it very stress free for me after having dealt with such a stressful situation for almost 2 years. Glad I finally made the decision to act!
Reviewed May 31, 2018
Extremely impressed with professionalism of employees dealt with on the enrollment and assistance walking me through the process. Appreciated the kindness while dealing with this difficult situation to help in a resolution. Pleasure to deal with professionals who helped me with kindness and accuracy.
Reviewed May 31, 2018
I was taking care of some medical and credit card bills. I did some research and National Debt Relief stood out among others as they were really easy to use and worked on me on getting the best negotiated payments. I felt comfortable with their enrollment process. It only took one phone call, like an hour one night just going through all the information. Everything was kind of laid out for me of what they do and how they go about doing it. I’ve been in touch with them periodically about things but they’ve been really quick to answer and easy to work with. National Debt Relief helped me organize my bills a little bit better. It was taking a little bit of the burden in preparing multiple bills. It's just one payment and it's all taken care of. It’s kind of nice to simplify everything.
Reviewed May 31, 2018
I had $13,000 in credit card so I sought out National Debt Relief for debt consolidation. It was way cheaper going this route than trying to get rid of all my debts on what I was paying every month. I've heard good things about National Debt Relief and I went online. They had good reviews when I was looking for a debt consolidation program. The enrollment process was easy and it was smooth sailing for me.
National Debt Relief figured out my payment plan for me. I told them how much I was paying roughly every month and that I was paying my minimum balance on my cards. They figured everything out and within 15 minutes. They gave me a call back and said, "Hey, this is what we can do for you." The program has saved me money. I was paying over $400 a month in credit cards and now, I'm only down to less than $300 a month. And they've already helped me out. I've already got four debts paid off in less than seven months and I’ll be done with the process in about three years. The National Debt Relief negotiators helped me out a lot. If I had any problems, I would call them and they would take care of stuff right away.
I talked to one person and he switched me over to another person that deals with the other situation for the lawyer. I pay extra for the lawyer too which is two extra dollars a month, so I had to talk to another person about that. It was an easy process. I was impressed by their knowledge of everything. They had the knowledge for any question I asked them and they were very knowledgeable about what they do. I've had no problems since I've been with them, going through every step of the process. It's a very good program to get into. I'll give National Debt Relief a good overall rating to somebody.
Reviewed May 30, 2018
Very helpful and very nice people. I would recommend this to anyone who asks me about the people I have talked with in the future. They are very knowledgeable and very easy to communicate with. I really liked the fact that I am able to do everything online.
Reviewed May 30, 2018
Received a settlement offer within the first 12 months on one of my cards. I knew going in that it would show on my credit report as a charge off but it is still worth it. I would recommend for anyone who cannot get ahead.
Reviewed May 30, 2018
I’m happy the way the National Debt Relief is bringing solutions to my debt. They are working fast, in only 4 months they resolved a debt with one of my creditors. Thank you for all you do for me, I personally recommend National Debt Relief to anybody in need of their help.
Reviewed May 30, 2018
I appreciate National Debt Relief for helping me get out of debit easier and quicker. I have been drowning in debt for years and trying to work, raise a family, and pay off my debts wasn’t working. National debt relief has made it possible to do all those things and more. Thank you!
Reviewed May 30, 2018
Christal and the woman from back office, cannot remember her name, were very professional, helpful, and understanding of my situation. They walked me through all the forms online and assisted me in getting set up with the program to start toward my debt free future.
Reviewed May 30, 2018
Both Dean and Andrew were the gentlemen that I had the pleasure of working with. They were very polite and professional. Any questions I had they were able to answer and took the time to explain things thoroughly to me. They took the time to make sure we were going for the best options for me.
Reviewed May 30, 2018
After reading through the information kit I received after signing up I was sure it would take some time to actually see results. I have been working with them less than 3 months and have resolved 2 accounts. I have a long way to go but I have nothing negative to report. They have been very professional and obviously very busy negotiating on my behalf. I can't wait to be able to send extra money now I see how hard they work. Thanks NDR.
Reviewed May 30, 2018
A most excellent experience that calmed my initial anxiety and embarrassments going into a request for assistance. Mark was very informative, conversational in demeanor and created a relaxed and no-blame zone for communications. Professional, articulate and compassionate, with listening and knowledge transfer that was comforting and understandable. The welcome call representative was amiable, patient and instructive. A appreciative followup to Mark and capped an extremely pleasant experience. Thank you to both and Mark especially for his expertise, articulation and friendliness. Will definitely recommend the organization and the concept to others.
Reviewed May 30, 2018
I just wanted to express my feelings on the great way my experience with your company has been thus far. It has been nothing but professional helpful. I would recommend your co. anytime to someone. It is very important to me to be treated with kindness. I worked in retail for 40 yrs and I know how important that is to someone these days.
Reviewed May 30, 2018
They walked me through in a way that I feel very comfortable with the program. I am confident that I will be out of debt within 3 years. I would recommend a friend who's in need of a program like this. It is the best way to avoid bankruptcy.
Reviewed May 30, 2018
National Debt Relief worked quickly in helping resolve my debt! I've been with debt settlement companies before and this was the smoothest easiest process. They are very helpful and explain everything to you thoroughly. I would highly recommend them to anyone.
Reviewed May 30, 2018
We would like to say Thank You to Michelle in person but can't. So we take this opportunity to say it again. Thank You Michelle. You took the time to deal with us and our difficulties in keeping an open phone line. Thanks to T. S. **. She was amazing in keeping things going when we thought communication was impossible but she kept things going with emails and messages by phone to complete our application process. We were able to complete the process successfully and greatly appreciate her persistence through it all. We look forward to our relationship with National Debt Relief and give credit to all who helped in getting the process completed.
Reviewed May 30, 2018
Just signed up today. Everyone was great so far. Very pleasant. Very professional. Everything was done over email which was very convenient. If this program is what they say, we should be out of credit card debt in about 4 years.
Reviewed May 30, 2018
Very friendly, makes you feel comfortable and explains everything in detail to where you will understand. I am very satisfied with my decision to join the program. I feel comfortable that I made the right choice and can't wait to be debt free!
Reviewed May 30, 2018
Thank you for all your help and taking your time to explain everything to me. You were very helpful. I am very happy to join Debt Resolution Program and will tell my friends about this program. This program help me to get on the right path to fixing my Debt. Everyone was very professional during this period as I took the first steps and made the first phone call. Thank you for all your help.
Reviewed May 30, 2018
Already got my first debt resolved in 4 months... 3 more to go. I cannot wait to have all my other ones settled and finally be debt free. NDR followed through with me every step of the way making sure I was ok with my financial situation. I would recommend NDR to anyone. Very satisfied :).
Reviewed May 30, 2018
I wasn't sure about doing this process. I did accrue a lot of debts. And feeling worried and stressed. I was thinking about bankruptcy. I did some research. And found NDR to be highly recommended. So I contacted them. And I'm glad I did! From the beginning to the end. The signing up was easy. They didn't push me into something I didn't feel uncomfortable doing. The lady I talked with from the beginning, Marisa **, made me feel comfortable and answered all my questions! Great Job!
Reviewed May 30, 2018
The application process was very easy and very well explained by Dean. He answered every question I had and in language I could understand. I am looking forward to being out of debt in a relatively short time and I appreciate NDR for helping me achieve that goal.
Reviewed May 30, 2018
Cannot express how grateful my husband and I are to the National Debt Relief!! We have been so depressed and worried. We have never been late in any of our loan payments, but we could see no end to getting them paid off! Jim my husband had a stroke, Cancer, A Stem-Cell Transplant, Heart and leg blockages, liver failure and stomach surgery and besides all that he is a diabetic. He was in the Marine Corp when he was younger and this made him tough and his belief our belief in Jesus! He is finally recovering from all of this and we want a better life and your agent Luis ** made us believe through his knowledge and kindness we can do this. He was GREAT! We will sleep better tonight then we have in a long time! The welcome lady was so nice to explaining everything too! Sorry I cannot remember her name! Again we are so glad we found your organization! BLESS YOU ALL!!
Reviewed May 30, 2018
Just National Debt Relief have been clear with the most important point to solve my problems, professional about any concern I realize regarding my debt. They send me email with all information I need, phone numbers to call any time. We are going to work together trying to fix my debt. Thank you for your help, It'll be a pleasure work with you. If I had any question I'll be contact you. I hope to solve every with your help.
Reviewed May 30, 2018
All personnel we talked with were professional and well informed. Helped with understanding the application process and review of all aspects of the application. The Certified Debt Specialist (Michelle **) was of great assistance in setting up the income, monthly budget, explaining the debt relief process. Each of the representatives we talked to were very helpful toward completing the Debt Negotiation Agreement.
Reviewed May 30, 2018
The person who helped me was fast at replying and friendly. She returned called when said she would and sent the emails when she said she did, she was able to answer all my questions and made me feel comfortable with the process.
Reviewed May 30, 2018
I recently joined National Debt Relief and from my preliminary interactions thus far I must say I am extremely satisfied with their level of professionalism and courtesy and look forward to a fulfilling and productive working relationship with the company. Thank you very much.
Reviewed May 30, 2018
I felt like I was taken care of, I am scared ** like I have made a mistake and I am drowning, but the people of National Debt Relief answered everyone of my questions and made me feel welcome, and made me feel as if I am making a good decision. I managed to put myself in a very good place years ago and a lot of personal/financial things happened to my family and I am now a single mother trying to hold it all together. Thank you NDR for helping me.
Reviewed May 30, 2018
Very helpful and explained everything in detail. They went over the whole document section by section and made sure I understood everything. They answered any questions that I had. They were very helpful and reassuring. I would recommend NDR to anyone that need assistance.
Reviewed May 30, 2018
The counselors were thorough and informative. I had a lot of questions and needed All my questions answered. They were very patient With me and took the time to explain all the detailed information I needed. I was a bit apprehensive but they set my mind at ease. I hope that at the end of this journey all my finances will be in order for good.
Reviewed May 30, 2018
It tremendously help relieve the worry of how I could get out of debt for a short period of time, 6 months just started. Receive an e-mail from the program adviser about one of my creditor offered to negotiate a deal and work out a payment plan to settle on my 3 creditors within 30 day's to date, thanks you very much for the NATIONAL DEBT RELIEF program for making it so. By enrolling to the program I am able to sleep well during the last 6 months.
Reviewed May 30, 2018
The settlement NDR negotiated with State Farm VISA was incredibly satisfying. I’m impressed with what NDR was able to accomplish in this matter. I am also pleased with the quick response and clear explanation that NDR made to an inquiry I made concerning fees.
Reviewed May 30, 2018
Very simple process with knowledgeable representatives explaining the framework of the agreement. This is exactly how I had hoped the experience would be. With the help of National Debt Relief, I feel assured that I will be back on track in the shortest amount of time.
Reviewed May 30, 2018
At first a little nervous, but through the awesome customer service provided I decided to finally unlock the chain! Very educated on the process answer all types of questions. Easy process and very thorough. Was impressed with the customer care with all the representatives that I dealt with, all were so professional.
Reviewed May 30, 2018
So far my experience with National Debt Services has been a positive one. They have been effectual in negotiating and resolving my debt. I’m looking forward to being debt free within the coming few years. I have very few (if any) complaints.
Reviewed May 30, 2018
I have just begun the process of using NDR to help me pay off my debts. I am retired and have run into a block as far as cash flow. Everyone has been so polite and respectful as well as helpful in going through this process. I certainly do appreciate everyone's patience and professionalism.
Reviewed May 30, 2018
I think Gilbert was excellent and able to help me understand everything and did a wonderful job. He was able to answer all of questions accurately and the process was easy and efficient. I would highly recommend this to another person in as much debt as myself.
Reviewed May 30, 2018
Everyone was prompt and respectful from start to finish. Really hope this goes as good as well as it sounds. The rating of your company is very high and so far it has stood out on why. Thank you and hopefully I will be debt free soon!
Reviewed May 30, 2018
I became a customer of NDR in April of 2018, and they’ve already had the largest account I had settled at 70% less than I owed!!!! This is a HUGE relief, I wished I would’ve joined sooner. Thank you NDR.
Reviewed May 30, 2018
Anyone I talk to on the phone has been very nice and pleasant. I have had any problems that I haven't been able to share with them. I do wish there was just one person to talk to instead of someone different every time. Thanks.
Reviewed May 30, 2018
Excellent service. I would recommend this service to family and friends. They were prompt, professional, understanding, through, easy to work with. I got fast results with National Debt Relief. Their service is top notch. If I can I will send as many people as I can to this service.
Reviewed May 30, 2018
You guys are the best, best customer service, very well organized and very friendly. Although I recommend if when people have the money in savings should negotiated to pay all in full to creditor fast for fast credit repair. The sooner you repair credit the better for us. Thank you guys.
Reviewed May 30, 2018
Ryan was very knowledgeable and professional. He explained the services in detail and what was offered and made me feel that he had my best interest in mind. I would recommend this service to others that I know that are the same situation I’m in.
Reviewed May 30, 2018
When I receive phone call I ask how long it will take, they reply 10-15 minutes, then they put you on hold for 2 minutes and when they come back they take 25-35 minutes. Need to be honest about the time. Most people are at work and they only have 15 minute breaks, and 30 minutes lunch.
Hello Elizabeth,
Thank you for bringing this to our attention. We appreciate that our clients are busy and always take that into account when we decide to reach out. We apologize for any inconvenience this may have caused. A member of our team will be reaching out shortly and you can also call us directly at 888-660-7427.
Reviewed May 30, 2018
Great service. They help me a lot. I would definitely recommend this to my friends that are going through what am going through. I will be spreading the word around my workplace and to all of my friends in need.
Reviewed May 30, 2018
The application process was fast and Easy. Both Miles and Karen explained the program well, great customer service and Miles was always available on the phone. NDR is definitely a program I recommend and by researching other reviews they have been very successful in helping individuals get out of debt.
Reviewed May 30, 2018
Only been enrolled for 5 months but I'm already very pleased with results. Out of 8 enrolled debtors I already have 3 debtors being resolved for a lot less money than I owed. I would definitely recommend to others that got themselves in debt that are having problems getting out.
Reviewed May 30, 2018
I have got 2 out of my 4 debts resolved so far, with no extra money out of my pocket, and they have been resolved by 50% or more! The phone calls are very helpful and the online account is very informative. Everyone has been very helpful that I have talked to and seems to understand. Thank you National Debt Relief! I would recommend this service to a friend.
Joe, we really appreciate you taking the time to leave such a great review! We're also very pleased to hear about your progress and it seems like you're happy with the outcome so far. We're very happy to be working with you and will do our best to keep working with you as closely as we can as you continue the program.
Reviewed May 30, 2018
The process was quick and relatively easy. I was happy with the decision I made. I simply made a phone call and the other end was able to make and put into action a plan that would work best for me. Eliminating my debt as quick as possible.
Reviewed May 30, 2018
When I call with a financial hardship it always appears that the person that I ‘m speaking with is gracious & kind. I appreciate this a lot, at times life is rough enough. The last thing I need is someone speaking just as rough. Thank You.
Reviewed May 30, 2018
My experience was one of total professionalism... They were very helpful, explained everything appropriately, and were very fast with getting me on my way to being debt free... I greatly appreciate this and Thank y'all so much! This has lifted a huge burden off of me.
Reviewed May 30, 2018
I was told it would take a couple months before they started resolving the debt and that it would be complete in 2 to 3 years. 4 months in and more than half has been settled already. When I called the customer service line everyone I've spoken to has been fantastic. Salvatore was really great helping me set up.
Reviewed May 30, 2018
I called the Customer service hotline for some important matter regarding one of my accounts and Joseph **, customer service representative has helped me tremendously with courtesy, professionalism and very pleasant transaction. Joseph is a great asset in your company.
Reviewed May 30, 2018
I was very pleased. Everything was explained in detail so that I well informed. Both Mark and Tamika were very good in explaining every detail. I am very happy I made the right choice in going with National Debt Relief.
Reviewed May 30, 2018
Just joined and so relieved. Should had done this last year. These people are awesome. Read previous reviews but they answered all my concerns. They are very easy to work with. Will post my progress as time goes by. Whether it is good or bad. But I have faith that this was the best option for me.
Reviewed May 30, 2018
I got a telephone call from National Debt Relief that they had been successful in negotiating with one of my cards within three months of starting the program. They notified me that they had reduced that one card debt in half and wanted my approval to proceed. Way to go, NDR.
Reviewed May 30, 2018
Everything was explain well and very professional. Thank you to help me to be debt free and I hope everything goes great. Good experience with all the Specialist I talked by the phone. Thanks again. I will recommend National Debt Relief to anyone.
Reviewed May 30, 2018
I have zero complaints with my experience. Can't believe how easy it was to set up and the amount of money I have saved through the account. Makes life easier knowing I finally will make it through debt. I would recommend it to family and friends no doubt. I was actually searching online on how to file bankruptcy and National Debt Relief came across the screen. Thank you.
Reviewed May 30, 2018
Thus far everything seems to be good. Of course I am nervous as I have never had to do this before. I can only hope that everything that was discussed is accurate. Both parties I spoke with were professional and tried to reassure me. Joel was very helpful.
Reviewed May 30, 2018
NDR has taken the stress away from our dealing with these issues and in a matter of 6 months, have dealt with 3 of our creditors! I have not needed to take my time, effort of stress level to deal with these. Thank you so much for the assistance!
Reviewed May 30, 2018
National Debt Relief offers top tier customer service. I am extremely happy with the prompt responses of all the customer service representatives I have spoken with. I would definitely recommend to a friend in need of debt consolidation help. Thank you!!!
Reviewed May 30, 2018
Very happy and satisfied with my relationship with National Debt Relief... outstanding service and support. They handle everything extremely well and professionally... could not be any happier with their service and support. Thank You for your Help.
Reviewed May 30, 2018
I would like to thank the people that I interacted with National Debt Relief. Both of them were professional, courteous, and easy to talk to. They very happily answered any questions I had. I had a very good experience and I am confident that they will be helpful to me.
Reviewed May 30, 2018
Great customer service, this is my first time working with NDR and I am hoping everything goes smoothly and planned. The underwriter was very knowledgeable and Joe ** has been available when needed. The paperwork seems to be clear and understandable.
Reviewed May 30, 2018
For now My experience is going great. Gary ** is Awesome! One dislike I have, is that my debt could not be settle right away. Another dislike I have is that a debt was original included, but National debt Relief disapproved it during my Welcome call.
Reviewed May 30, 2018
Very satisfied, would recommend to anyone who is struggling to pay and needs guidance! I wasn’t sure if I could ever begin to pull myself out of debt but with the help of National Debt Relief it has become possible.
Reviewed May 30, 2018
Great company to work with. Very courteous representatives who checks every month to see how your financial situation have changed. Excellent service, National Debt Relief have gotten me back on track to manage my finances. I highly recommend this company.
Reviewed May 30, 2018
Jason was awesome in helping explain everything and getting my husband I enrolled in the program. He made it quick and easy with no hassle or confusion. Jason was very thorough in explaining the fine print and details. He made me feel very secure in our decision to enroll. Our welcome call was also very helpful in reviewing what needed to happen and getting the ball rolling. Overall it was a very good experience and I cannot wait to be once again debt free and ready to start over.
Reviewed May 30, 2018
So far so good. I have seen many negative reviews and I think this is because people do not read! 1. Debts must be delinquent prior to being able to settle! Your credit will get worse before it gets better 2. Yes there is a fee NDR is providing YOU a service! 3. Can you do it on your own, sure... but they get you an escrow account to build money faster, they deal with the phone calls and negotiating. So, people please read and understand prior to giving poor reviews. They have been amazing better CS, to bottom lining to paying off my debt! Thank you NDR!
Reviewed May 30, 2018
The representative who handled my update on my account was very knowledgeable and efficient. She answered all of my questions and was extremely thorough. She also went above and beyond by providing me with account details and/or updates that she noticed.
Reviewed May 30, 2018
I am a private citizen, blue collar worker. Every time a debt is paid, I feel a sense of relief & burden is lifted. I didn’t think this process would be this quick, over half of my debt have been settled. I was under the impression it would take at two years. Just started in September 2017.
Reviewed May 30, 2018
My experience so far has been wonderful. NDR has done everything they said they would do. After purchasing a new home the debt just started to pile up. But now I can see the light at the end of the tunnel.
Reviewed May 30, 2018
Customer service reps were always friendly and helpful. Debt reduction services spared me considerable anxiety and the payment plan structure was efficient and successful. Assistance dealing with legal side of things was also excellent. Would recommend this service to others who need assistance gaining control of their finances.
Reviewed May 30, 2018
So far, I am very pleased with the service I have received from National Debt. The customer care agents were very pleasant and easy to work with. They answered all of my questions. The web portal is easy to use.
Reviewed May 30, 2018
Service has been excellent in reducing debt. They’re always on top of everything getting my accounts resolved with very limited calls from collectors. I would definitely recommend this service to anyone in need. Accounts are settled in very short space of time.
Reviewed May 30, 2018
I’m so glad I found NDR. They are very helpful! They were able to settle my debt in a timely fashion! I hope anyone that needs help with overwhelming debt uses NDR. They are very compassionate about your situation. They will explain everything to you in plain English.
Reviewed May 30, 2018
So far so... awesome! Though I am worried about one creditor who is the largest account after seeing the professionalism and the way that they have handled all my accounts so far, I feel I should have nothing to worry about. Thanks for all the hard work and making it easy on me.
Reviewed May 30, 2018
Your customer service is amazing with answering every question I have. Anyone I've talked with has the utmost professionalism and respect towards their customers going through a tough time. Thank you again for all hard work the company has done for me.
Reviewed May 30, 2018
They are very nice and respectful and most of all very concerned. Gave me a peace of mind. Now I'm able to sleep knowing they have my back. Started this process in January. Was skeptical at first especially when they said I had to wait at least four months.
Reviewed May 30, 2018
These people are fantastic, A+. They have gone out of their way to relieve my debt worries, and to make my life and health a much better situation to live in. Kudos for all your help in my desperate situation. I cannot say thank you enough!!!
Reviewed May 30, 2018
Before making a decision which debt relief company I wanted to sign up with, I did my research and chose National Debt Relief. My experience so far with National Debt Relief have been superb and Efficiently. I would recommend to a friend.
Reviewed May 30, 2018
I love National Debt Relief. I didn’t know what to do about my debt situation. I gave them a call. After talking to them the heavy weight of worrying was gone and has been a joy working with them. Thank you.
Reviewed May 30, 2018
I was contacted by a robo-call asking me to contact National Relief, I spoke to an agent named John in regards to the Discovery CC account ending in **. He explained the current balance of this acct. is $14,230.93 and that National Debt Relief had come to a settlement of $5693.00. Additionaly he explained that in order for this settlement to go through I had to make a payment to my Global acct. of $5232.85 no later COB today (5/29/2018). I asked what the current balance of my Global acct. was, John explained that it was $1123.95 and that is why I needed to make the deposit today in order to keep the settlement on track.
I questioned John on the math of the existing account balance versus the pay off amount versus the amount that he asked me to deposit. He explained the difference between the three equations was National Debt Relief’s fee. Then my wife called back to National Debt Relief to make the payment and get more details and got another agent (she didn’t write down the agent's name) that explained that the Discover card account ending in ** had been settled and that there was no additional payment required. There is ample evidence that I was being deceived. This is why the rating of one star is being applied.
Hello Theodore,
Thank you for bringing this to our attention. We try to maintain the highest standards of service with every client. We will be reaching out shortly in order to better understand and hopefully resolve your concern. You can also call us directly at 888-660-7427.
Reviewed May 30, 2018
Very thankful for National Debt Relief. After the bad financial decisions I made. I had most of my credit cards almost maxed out. Only able of making the minimal monthly payments, all with high interest rates, made it almost impossible to ever get my creditors paid off. The caring staff at National Debt Relief had the solution for my financial situation. So glad I Called.
Reviewed May 30, 2018
Daniel ** was VERY helpful and explained EVERYTHING very well. He was very patient with me because I had many questions and he didn’t mind explaining everything, sometimes even twice. He put my mind at ease and wasn’t judgmental as some people are in these circumstances!
Updated review: June 20, 2018
I had my doubts with National Debt Relief. These matters are delicate and they worked with the debtor to reduce my payment in half. Looking forward to continuing a pleasant and responsible relationship with this company and resolving my debt.
Original Review: May 30, 2018
I was told to communicate with my creditors and they told me that they don't deal with debt relief agencies. I have signed and sent back the authorization for NDR to speak to my creditors and that has yet to be done... I'm wondering, "Am I wasting my time...".
Hello Maria,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to better understand your specific concern. If you prefer, you can also call us directly at 888-660-7427.
Reviewed May 30, 2018
Quick settlement of one creditors Walmart... Great job! Their customer service is exceptional, excellent and proven. I had a doubt on the first time but when they settle one credit account in just 2 payments... great job National Debt Relief team. May God Bless us all.
Reviewed May 30, 2018
The team that has helped us has been very thorough and patient as I asked a million questions, helpful and very kind. I would recommend to anyone looking to consolidate their debt. They are helping us save a great deal of money in interest, which is such a blessing.
Reviewed May 30, 2018
Imani was amazing! She took the time to listen to my concerns, she's very knowledgeable and was able to answer any of my questions. I will definitely recommend NDR to my friends and family. Thank you for all your help.
Reviewed May 30, 2018
I had a wonderful experience speaking with Ms. Jami ** on Tuesday, May 29, 2018 during the welcome call. Ms. ** was incredibly professional and courteous. She was patient and happy to answer any questions or concerns I had. I appreciate how professional Ms. ** was during our call and feel that the experience overall was a very positive one.
Reviewed May 30, 2018
I went on online to see what the site can help. Once I enter my information, I soon received a call to help me with this process. Krista was very pleasant and helpful. I feel that this is the right step in getting my funds back in order.
Reviewed May 30, 2018
Thankful for being able to do this. It has taken so much stress and worry off of me. The specialist (Gavin **) helped me and walked me thru it. He was awesome!! The other specialist Vanessa (I didn't catch her last name. But that was my fault.) She was also very helpful in walking me thru and I am just so Blessed to have had Gavin and Vanessa helping me thru and answering any questions that I had. I'm so thankful that I am now on the right track. Thank you!! They both were Awesome!!
Reviewed May 30, 2018
My Rep is Sue **. I really appreciate how she took her time to answer all my questions in detail. She is an amazing. She has always gotten back to me in a prompt manner and I would definitely recommend a friend. Thank you.
Reviewed May 30, 2018
The service I get from all of your representatives is always excellent to me. I love your company. You're helping me 100% with getting my bills paid and my credit back to perfect again... I recommend your company to anyone that needs their credit fixed.
Reviewed May 30, 2018
Diana made a thorough analysis of my debt and provided the most viable option of making payments. She answered all questions, and gave explanation to answer all my concerns. I am very grateful to her and National Debt Relief. National Debt Relief has given me hope for financial freedom by making my payments consistently for the duration of the program.
Reviewed May 30, 2018
Wonderful service and all questions were answered. I had a good experience with both Gene and the follow up phone call. Everything was easy to understand and I am fully aware of how everything works. I am hopeful that everything will work out as mentioned.
Reviewed May 30, 2018
They are Professional, courteous, timely! Very helpful. I'm fully informed as well. I will definitely get these debts behind me now! I will tell anyone I know how impressed I truly am. They’re website is easy to access and use too!
Reviewed May 30, 2018
Both Crystal and Laura helped me through this difficult time in my life. They explained me the program and answered all the questions I had. What a relief to find a REAL solution to personal debt! They both reviewed the agreement with me step by step and planned a monthly payment that I can actually afford.
Reviewed May 30, 2018
I was checking in my different options as far as debt consolidation because I was in a bit of a mess. And I’ve seen National Debt Relief's advertisement while sitting there on TV one night and then I ran by their site a couple of times while I was doing some Google. I reached out to them and talked to one of their guys when they returned my calls the next day. He told me what different offers they’ve got going on from my different debts and I did that.
The enrollment process was all right. And doing debt consolidation with National Debt Relief the way that they do it definitely saved me from having to file for bankruptcy which I was trying to avoid. I was also behind with my house payment but in doing the program that I got into with National Debt Relief, I was able to pay a certain amount into that amount and keep paying that while I took other money and I got my house caught up. National Debt Relief definitely saved me from losing a lot more than my house.
Reviewed May 30, 2018
I needed help with my medical bills. National Debt Relief was rated higher online than other companies so I went with them. I spent time going over all of my stuff with them on the phone then they sent me a lot of information to look at and they were good. So far, they're working with what I can afford. The cost of their service is also not that bad and I really haven't noticed it because they've rolled it all into what I'm paying my creditors.
Reviewed May 29, 2018
They are very helpful. The definitely know their business and they all speak clear English. It is wonderful they take time to go over the agreement document with you, explaining every single aspect of it. I am happy I contacted you to become debt free.
Reviewed May 29, 2018
Young lady I spoke to on the phone her name was Diamond. I’ve been in the program for about year n half two years now. And outta all the people I have spoke to she seemed to be the most caring and nicest employee to your company I have ever spoke to. If she hasn’t gotten any recognize yet you guys need to give her a pat on the back for sure. She went above and beyond for me. Take care of her!
Hunter, thanks for taking the time to let us know about your experience. We'll make sure your to notify the agent's team leaders so they can recognize her properly. Please let us know if there's anything else we can do to help you while in the program.
Reviewed May 29, 2018
Good people, easy to work with, fast process, answered all of my questions well, explain what the program will do for me. Saved me a ton of money and they helping me build my credit back. Easy to get in contact with which is a plus.
Reviewed May 29, 2018
Everyone I spoke to at NDR has been super friendly and helpful. They made me feel good about my decision and comfortable with the process. My wife and I are excited to be debt free in just three years. I will certainly recommend to family and friends.
Joe, we're thrilled to hear that we could put your mind at ease regarding the process. We also look forward to the day when you officially complete our program so you can start living your new debt-free life. Thanks for taking the time to leave a review!
Reviewed May 29, 2018
Everything was explained in detail page for page to understand. I will recommend this to other people who need the help, if they're in this situation. This will help me a great deal. Never thought I could get the help without going bank though or something like that.
Reviewed May 29, 2018
Both of my representatives were very good at explaining and answering all of my questions. Candace and Joshua know exactly what they are talking about. This is something I was worried about, not knowing what I’m going through and they helped a lot.
Reviewed May 29, 2018
The consultants that assisted me were more the helpful! All my would be question were answered before I could ask. I would recommend these to employees receive praise for the effort they put into being top notch at what they do! This is the start to financial freedom!
Reviewed May 29, 2018
My Experience today was made much easier by the people I talked to. Cierra ** was very knowledgeable and explained everything thermally, as was the guy that explained everything to me in the welcome conversation. I was glad to be able to speak to representatives that were easy to listen to and understand. The electronic signatures and doing this online was a nice plus also. Thank you very much for your help. I would definitely recommend your services to a friend, in fact I already have.
Reviewed May 29, 2018
My experience with National Debt Relief thus far been very good. The debt relief counselors were very thorough and I appreciated reading the documents on-line as they explained the process. I am relieved to have National Debt Relief's assistance. I would have given a five star rating, but the process is not yet completed.
Reviewed May 29, 2018
I have been very pleased thus far. They have supplied me with answers to all of my concerns and questions. They are excellent at returning calls and keeping in touch. I have been working along with Mr ** and he has been absolutely excellent in solving my debt consolidating and I highly recommend speaking with him. He has been patient and very kind during my hard times.
Reviewed May 29, 2018
I would recommend this company to anyone who needs help. Going with this company has lifted a huge burden from me. They are always polite and considerate and answer all my questions. I have advised some family and friends to call National Debt Relief.
Reviewed May 29, 2018
They were the most polite helpful people. Any questions I had was answered. If I missed anything they would go back over it till I got it. They were very instructional about everything I asked them to walk me through.
Reviewed May 29, 2018
Simon was amazing to work with. Answered all my questions in a courteous manner. He took time to listen and address all of my concerns in an informed manner. He was very knowledgeable about the program, and made me feel like this was a great choice.
Reviewed May 29, 2018
I recently got an update on my account. The young lady that I spoke with was polite, friendly and professional. She answered all my questions in very understandable manner. She was GREAT! Thanks! I will Gladly recommend Debt Relief to others. Very Satisfied!
Reviewed May 29, 2018
Representatives Curtis and Jamie did a wonderful job answering all of the questions that I had during the call and were very knowledgeable about the whole process alongside how creditors work. Both of the representatives made me feel as a valuable customer.
Reviewed May 29, 2018
Customer service with NDR is exceptional. The program is well organized and thoroughly reviewed. Everything is explained in detail in simple terms. I highly recommend this company to anyone who is looking for a short term way to get out of debt.
Reviewed May 29, 2018
Very helpful,courteous, and above all... professional! Would highly recommend to others! I am looking forward to this amazing opportunity with National Debt Relief! The enrollment process was simple and fast. They answered all my questions to the fullest! Great experience by everyone involved!
Reviewed May 29, 2018
We found NDR to be personable, caring and informative! First the first call through the Welcome call everyone was helpful, clear and friendly! The insight provided and the clarity of the service was reassuring and brought comfort in our desire to be debt free!
Reviewed May 29, 2018
I was very pleased with both Brian ** and Nancy **. They were very informative on explaining the program to me. My only regret is that I didn’t start the program sooner. I’m very happy to be on board. Thank you!!!
Reviewed May 29, 2018
Very easy transaction and very helpful staff. I feel as if I can now take control of my life without the stress. Thank you very much for all your help Kelly. The commode this as painless as possible, with the smooth transaction my mind is at ease.
Reviewed May 29, 2018
My experience was good and I'm excited to get started. I have already recommended this service to friends of mine. Hopefully, it can help them too. This process seems simple and straight forward. It helps when there is chaos in the rest of your life.
Reviewed May 29, 2018
I'm still enrolled in the program. I am absolutely pleased with the way National Debt has handled my account so far. I will and would highly recommend this company to any person going through the problem I am going through.
Reviewed May 29, 2018
I was happy with how responsive they were to any questions. Mercy was great to work with on the online forms and such. The welcome telephone gentleman was also very nice as well and sent me all the information that we went over during the call. I would recommend anyone look into this as an option for debt relief.
Reviewed May 29, 2018
People were really frank, helpful, and really let me know all of the options available to me. I was really in a bind and had no other options. About 50% of my income was being taken up by loan debt alone.
Reviewed May 29, 2018
Very satisfied with Jami's customer service. Very helpful and quick answering all my questions and walking me thru the account set up and filling all documents. Overall I'm having a great experience with all the members of this company.
Reviewed May 29, 2018
In a time in my life with financial stress due to unexpected events, National Debt Relief has helped greatly. I have high expectations that I will debt free in a short amount of time thanks to Nation Debt Relief. I really appreciate their fast, friendly, and professional help. Thank You!
Rocky, thank you for the great review of our services! We're glad to hear that we were able to help you during a difficult time in your life. We'll do our best to continue meeting the high expectations you have for us as we work with you to get you free from debt.
Reviewed May 29, 2018
I received a call just prior to the Memorial Day weekend to provide an update on my account, seek approval of a settlement offer, helped me with updating my personal information, and answered my questions in a caring, knowledgeable, courteous and professional manner. All issues were resolved satisfactorily. It was an awesome experience!
Reviewed May 29, 2018
The customer service rep was polite, encouraging, knowledgeable and very detailed in explaining my account options. I am confident that my accounts are in good hands. This process is very stressful because of the financial responsibility; however, knowing my accounts are being properly managed helps so very much.
Toby, thanks for taking the time to share your experience with us today. We understand this process can be stressful but you're not alone. Our team will be there to help you every step of the way. Please let us know if there's anything we can do to help make the process easier for you.
Reviewed May 29, 2018
I was so happy they were able to take my money. I make deals with the companies just stop the interest being paid and resolve to a final payment. As a senior, With a limited budget this had been a godsend.
Reviewed May 29, 2018
From the moment Mr. Tee ** contacted me, I felt like I was finally going to be able to get rid of my debts. He was informative and answered all of my questions. I feel confident that National Debt Relief will help resolve my issues.
Reviewed May 29, 2018
Very happy with initial interactions. Have high hopes for a successful relationship and reduction in my overall debt and financial. Counselor I spoke to was very knowledgeable, personable and caring. I look forward to continuing through the process until the end of the reconciliation period.
Reviewed May 29, 2018
Very helpful in helping me resolve debt! Highly recommended, great customer service, and super friendly! Answered any questions I had accordingly. Cut my debt in half. Very quick when responding, again super helpful! Thanks again National Debt Relief! Can’t wait to be debt free!
Reviewed May 29, 2018
Great service, nice people and fast pace service. I am excited that I am going to have my debt almost gone completely. Everyone that I spoke to is really generous and honest. That is all I really ask for so that I can have everything taken care of.
Original Review: May 29, 2018
It is kind of early for a complete review as I am just beginning the process, but I can say up to this point the representatives I have spoken to were very professional and answered all my questions. They provided me with all the information I need to get out of debt. They explained the complete procedure involved in becoming debt free including the down falls if I do not keep on track.
Hello Wayde,
Thank you! Our team is thrilled to hear feedback from our clients. We are proud to be your partners on the road to a stronger financial future.
Reviewed May 29, 2018
So far they have been very helpful on getting my account set up to the first step on debt recovery. Looking forward to having a easy next few weeks and getting out of debt completely and getting score back up.
Reviewed May 29, 2018
I Have no complaints until now all my issues have been solved and they are very courteous and I receive calls almost every week to update me on how my accounts and settlements are going. I would strongly recommend to anybody.
Reviewed May 29, 2018
I found working with National Debt Relief uncomplicated and smooth, their staff were very helpful and made the entire process quick and pain free. They were available to answer questions whenever I needed them and the only times we heard from them was when they had settled a debt payment on our behalf to ensure that we were ok with it.
Reviewed May 29, 2018
I would definitely recommend a friend to National Debt Relief! The process takes a little longer than informed, but will recommend it to my family as well! Thanks National Debt Relief for everything you have done for us so far!
Reviewed May 29, 2018
I am very pleased with services I have received. As of now two accts are resolved. I joined December 2017 Citibank next to receive payment Sam's Club. I do tell others about National Debt Relief. Still a few more accts that's all.
Reviewed May 29, 2018
I have had great service and I feel better about trying to get out of debt... I would recommend you to anyone!!! You are dedicated to your work and I could not ask for a better group of people... Keep up the good work!
Kathleen, thanks for taking the time to tell us about your experience thus far! We're glad to hear that the service was good and that you feel more confident about the process. We look forward to working with you as you get closer to being debt-free.
Reviewed May 29, 2018
Very poor communication. I used another company years ago and they worked with ALL of my credit card companies at the same time. This one takes months and does one at a time so the last one is left hanging for 4 years which I find unacceptable. I would switch if I could and would not recommend.
Hello Francine,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 29, 2018
I looked online and found National Debt Relief then saw that they are pretty good. Their enrollment process was extremely easy and didn't take that long. A gentleman called me and walked me through it. I went on the computer and he did it step-by-step and got everything approved. I also got a copy of the paperwork as proof that I have all my debts being taken care of because I needed it for my job.
I'm halfway through the program now. National Debt Relief just kind of do the negotiations and you'd get an email then you'd just say yes. I had one phone call before and had an offer to go and look at it, and when I did, I told them I was fine with it. The first account was kinda weird where they had almost $1,000 for the negotiation and I saved about $100. But the rest of them, they did really well with. It would be easier though if they would do a timetable setup where I'd know which one they would do first or focus on because I don't know which ones they're gonna pay off next until they actually make a deal with somebody. Still, National Debt Relief is doing a very good job.
Reviewed May 28, 2018
When I contacted the services of National Debt Relief (NDR), I did so with much hesitancy, as we did not have room for any additional financial difficulty. Bankruptcy was our next option. I did my research and found NDR was not a fly-by-night outfit. Many sound reviews and verifications encouraged me to trust the intake counselor who, without pressure, was truthful with us about the difficulties and expected outcomes of using their service. The plan laid out for us was a 3 year plan to put our debts to rest, based on our current income and new difficult hardships.
With their guidance, we no longer had to deal with the embarrassing and intimidating harassment of debt collectors. Every phone call, every email, NDR reps treated with us great respect. Communications were always open, and we felt like we really had a partner to help us to retire our debts. It took 6 months for the negotiation of the first debt to be paid, just as outlined. We still have a few years to go, but are confident that we'll be back on our feet much sooner with the services of NDR.
Hello, thank you so much for taking the time to craft such a detailed and comprehensive review. We're very glad to hear that our services have met your expectations and that everything is going to plan. We're happy to have you as one of our clients and we look forward to working with you to help resolve all your debt.
Reviewed May 28, 2018
Experience has been very professional and informative. My husband and I are not real comfortable online and more at ease signing documents on paper... coming from old school. Lia ** was very helpful with us online and we are so thankful for her assistance!
Linda, thank you for leaving your feedback. We understand that some clients are more comfortable with communicating and doing business traditionally, and we'll do our best to accommodate you where we can. Best of luck as you continue in the program.
Reviewed May 28, 2018
Every representative I’ve spoken with has been very helpful and genuinely seem concerned with what I want. The program is easy to use and understand. I’m actually seeing results!! Since I started I’ve been able to regain a savings account for life’s emergencies while getting rid of debt. I’d recommend this to anyone struggle with financial problems.
Elle, this is excellent news! It's always great to hear when our clients see tangible results being in the program. Thank you for taking the time to share your experience with us and we look forward to hearing more good news from you!
Reviewed May 28, 2018
I am 100% satisfied and highly recommend this service. It has given me peace of mind and is totally legitimate. I was financially distraught and needed financial relief. I got it. And they also got a top rating from the Better Business Bureau.
Reviewed May 28, 2018
Debt resolved... what wonderful words to hear. NDR is doing a wonderful job of helping me to be a debt free widow much sooner than I could have been without their help. I will be waiting on the words... debt free.
Reviewed May 28, 2018
You all are wonderful. I could not ask for a better team helping me get my debt taken care of. You have already paid off one of my major credit cards that we thought we would have issues with. Thank you for all you are doing for me.
Reviewed May 28, 2018
National Debt Relief helped me a lot. I was in a debt and so I looked for an option by searching it online. And then I called them, they explained the terms and conditions and I found them very feasible and workable so I opted to work with them. In running through all these things, the first thing I thought was if they were legit. I've been working with Donavan and he explained stuff, how it works and how many people have already gotten help from this and that helped me in moving forward with this. I signed up for their five-year program and would be paying 798 bucks monthly. I find the payment plan to be a little on the higher side though, maybe because of the amount of debt I have, but it's feasible. It's been more than a year since we started and we have finished one of the three debts I have enrolled in the program. I shall recommend National Debt Relief to people who are in debt.
Reviewed May 27, 2018
The notice that this debt has been satisfied is of great appreciation and relief to me. I have confidence that National Debt Relief will help me further in this situation. National Debt Relief has done a fantastic job! They are professionals in the debt relief business and know what they're doing!
Reviewed May 27, 2018
We have been with NDR since January of this year. We are very pleased to have had settlements set up with several of our creditors at 50% and even 65% savings of the amount owed. We feel very good about the progress we have had already and are happy to have found a great company to help us with an otherwise insurmountable problem.
Reviewed May 27, 2018
When I called NDR, I was on the verge of being sued by collection agencies. NDR representatives were very understanding of my situation and didn't judge me and actually made me feel comfortable talking about my situation with them. Phone calls stopped and within the first month they had resolved one of my debts. Yes they charge fees, but I think it's reasonable considering the stress I'm no longer having to deal with. My only regret is not calling them sooner.
Reviewed May 27, 2018
Sebastian ** was a great help to me and I could not ask for a better person to work with. He had all the answers to my questions, and was always available with communication. When and if I have to recommend--I will recommend National Debt Relief and definitely Mr. **.
Reviewed May 27, 2018
In my humble opinion Lawrence ** is one fine representative for you. I had already gotten lined up with a competitor. But decided to check ratings with the BBB. Ultimately you were rated #1, and mine did not even make the top 12 on that particular list. I phoned you and got Lawrence **. And it is only because of his excellent work in explaining all the details in such a way that I could understand, that I decided to switch to you. I am a retired pastor, but at one time I was a national sales trainer for a company. From my experience Lawrence has the sales techniques down pat! You need to clone him! Give him a raise, or at the least give him a bonus. Celeste, in the Welcoming, also was able to answer questions I thought might be unanswerable. The proof is in the tasting of the pudding. I hope 24 months from now I am able to say, "Well done!" Thanks, all!
Reviewed May 27, 2018
They were very helpful and knowledgeable about debt relief. They made it very clear as well for people who need help in their tough situation. I would recommend using National Debt Relief with all my friends who are in need.
Reviewed May 27, 2018
Very professional, informative and made me feel confident that I made the right choice. I strongly suggest that you try talking to National Debt Relief first. This was a pleasant experience. They cover all the points. Thanks so much National Debt Relief!!
Reviewed May 27, 2018
A great service. They just settled the first of my debts and saved me hundreds of $. I was surprised when I received the email asking permission to settle. I wasn't expecting such a large discount on the debt. Thank you. Keep up the good work.
Reviewed May 27, 2018
As skeptical as I was to call, expecting a total sales-driven conversation, the representative was absurdly insightful, thorough and to the point, which I loved. My questions were answered without unnecessary information and in essence of my inquiry. Very impressed by the experience and I hate customer support phone calls. Highly recommended.
Reviewed May 27, 2018
I needed help with my credit card debt and I saw National Debt Relief's little ad. I read about it and it sounded good. Enrollment was easy. Their program consolidated everything and the debt is easier to manage now. I'm halfway through and they have already made some settlements. It was easy to deal with my debt negotiator, but their website could have been laid out a little easier. They set me up with a company for a monthly payment, and the whole plan itself could have cost a little less for the consumer. Working with National Debt Relief has given me fewer worries. But the credit is gonna hurt for at least three years and I would receive a late payment thing all the time.
Reviewed May 26, 2018
Everyone on the phone was professional & very supportive. Vanessa was especially wonderful!! She offered a lot of additional information and did a wonderful job of breaking down all of the parts to the process.
Reviewed May 26, 2018
Very please so far. All the information was explained. Phone calls were returned promptly. Everyone I talked with was very knowledgeable, friendly and professional. Paperwork was easy to read and fill out. They had excellent accreditation. They will be making follow up call. They understand how time sensitive the paperwork process is.
Reviewed May 26, 2018
I found the service provider to be understanding about my situation and willing to walk me through the process. Very professional and pleasant. Daniel ** helped me to understand the way this process works in plain English and easy to relate to my needs.
Reviewed May 26, 2018
First of all they had someone who was very articulate and knew his job very well. He helped me understand how the program worked. I feel good about this company. I found them on the BBB website and I'm glad I did.
Reviewed May 26, 2018
Both people that I spoke to were nice and easy to understand. It was a lot of information, but they went through it in a timely manner. Hopefully, they can save me some money. Then I will give them 10 stars.
Reviewed May 26, 2018
Good customer service and always answer any question I have. I would definitely recommend it to friends and family and so far my experience with them is good and hope to quickly resolve all my debts. This program is definitely for me and I’m glad I came across with them and now looking toward to be debt free.
Reviewed May 26, 2018
I joined the program in April 2018 because of massive debt, I didn't want to claim bankruptcy, I believe you should resolve your debts not run from them. National Debt Relief has already paid one debt and is currently paying another, I have a few more to go but it feels great to stop the harassing calls and be able to pay my creditors, NDR's staff are kind, respectfully and very competent at their job... 5 stars from me.
Reviewed May 26, 2018
Good experience. Nice agents. Good communication. I will refer them to others. I am just not sure yet how it will work in the nearest future. We will see. Looks good so far. Lots of reading required and many signatures.
Reviewed May 26, 2018
I am so glad I chose N.D.R. I had talked to another company also to compare there programs. PLEASE!!! Do not waste your time! Andrew and all of the other people I have talked with at N.D.R. have been so helpful. He gave me a number to start with and it never changed. The other company threw so many different scenarios, numbers, months,etc. that I was so confused and pressured. Andrew was so calm and helped me through the process with ease. NO PRESSURE! I also want to thank Wilson, David, and Jason for their help. The other company ask me why I went with N.D.R. I told them it was a gut feeling. That feeling comes from the honesty and trust I feel with N.D.R. Thank you.
Reviewed May 26, 2018
The enrollment process was quite quick and easy. The customer agents were very thorough and explained my options carefully. They were very friendly, courteous and professional. I know the road ahead to getting my credit is on track may not be easy, but I feel a bit more at ease knowing I have options and other people are in the same situations on a daily basis.
Hello Barbarita,
Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.
Reviewed May 26, 2018
This company really help the financial burdened people. Great communication, clear detailed information. So far, saving me a lot of money. I was reluctant to use a debt consolidation case company. I was thinking more of bankruptcy, but I am pleased of the work of NDR is doing for me.
Reviewed May 26, 2018
National Debt Relief was very courteous and professional in the manner they handled my situation. So glad to have come across this debt consolidation agency as I was searching on the internet. Hoping to be debt free in a little over three years.
Reviewed May 26, 2018
I got behind on my credit cards when I went from 2 jobs to 1. They have did an excellent job and am very thankful for them. I'm just a few months in and they have already started settling. If you need help this is the best place to get it.
Reviewed May 26, 2018
I just started the program. So I can’t say it was an overall good experience. But so far the beginning of has been good. The people I talk to have been helpful explaining the program to me how it can affect my credit but at the end it will help me.
Reviewed May 26, 2018
During the 2016 flood, everybody in the South West part of Louisiana was flooded out. We lost our means of making a living here and I got by with all the credit cards. It was the reason why I sought debt relief services. I went with National Debt Relief as they were well-known and they didn’t look like a fly by night kind of service. I called them because I was very concerned. They have a separate bank account that they hold our money and I also found out that they were very honest. My enrollment with NDR went well and it wasn’t difficult. Their rep pulled out my credit report and they told me everything that was on my credit in a matter of minutes.
The negotiator who helped me was friendly and really knowledgeable. I asked a few questions about the service provided for us. I want no consolidated type of deal and he explained to me the process. If someone tried to contact me and wanted to bring me to court, he told me he got a team of lawyers and that I won’t have to worry. He made me feel comfortable about where I was sending my money. He explained and said, “Don’t try to put yourself in a bind. Just pay what you can pay.” I will recommend NDR to anyone that has been on a hard time and wanna try to pick themselves up and start all over. Working with them stopped the creditors from calling and sending all kind of threatening letters to me. It was a burden off my back.
Reviewed May 25, 2018
Very informative on my options. Worked me through the First Step on my way to resolving my debt issues. :) I believe I will be sleeping better soon! Very nice and sympathetic staff to work with! Take that First Step, it's a BIG one, but the path to freedom is in sight!
Reviewed May 25, 2018
Great customer service on both the enrollment and the welcoming call. Made everything simple and easy to understand. Was able to reach an agreement and settlement, that will help me get out of debt faster. They understood my situation and helped find the most reasonable plan.
Reviewed May 25, 2018
First off I have to say I am very impressed with National Debt Relief... I have tried everything under the sun to get help with the debt I have gotten into due to my divorce and getting hurt so I cannot work. N.D.R. came to the rescue so to speak. They are the only people that even attempted to give me a chance. They are professional but treat you like a person not just another "account". Let's just say by the time I was finished with everything I felt like I had an elephant taken off of my shoulders all thanks to Waseem ** because he actually listened to what I had to say and was so understanding of my situation. (Which by the way if you ever decide to find another profession, I personally think you would make a great therapist... LOL.)
Also, this is my bad cuz I'm horrible with names but the lady that I spoke with on my second phone call was great also. She was just as helpful and understanding. Don't feel bad that I could remember Waseem's name and not yours... His is on an e-mail sitting in front of me. To sum all this up, N.D.R. was and is there for me and their team of employees are the best... THANKS TO YOU GUYS I FEEL LIKE I CAN BREATHE AGAIN... VERY HAPPY MOM.
Reviewed May 25, 2018
I was treated very well and had everything explained in detail. It was a difficult decision to deal with my debt, but I am glad that I reached out to National Debt Relief. I would highly recommend it to friends and family.
Reviewed May 25, 2018
I was very happy with the service I received from Audia. She was very knowledgeable and easy to work with. She communicated mainly through email due to my schedule and was very quick in responding. I feel relieved in knowing that I am on the path to becoming debt free.
Reviewed May 25, 2018
Everyone I spoke with was caring and professional! They made sure I understood everything. The process was fast and easy. They made a difficult situation easy and left me feeling secure and that I was in the right hands. Thank you!
Reviewed May 25, 2018
Working with Tamara ** was great. We had some problems with my phone but she was very professional and made me feel very comfortable with this hard times I was going through. I was in such a mess when I called but she helped me so much. In fact the whole process with the whole team what a great program Thanks to all.
Reviewed May 25, 2018
Representatives were well informed, polite and thorough. They both made the process quick and painless as possible, I would highly recommend National Debt Relief services. Representatives walk me through the forms step by step and answered all questions and returned my emails quickly.
Reviewed May 25, 2018
I have had two Settlements thus far and I have been very very please with my settlements, both settlements were almost less than half of the full balance. 2 accounts settled and 13 more to go, I am on my way to financial freedom!!!
Reviewed May 25, 2018
They did an awesome job and very informative and helpful!! Thank you for helping me get out of massive debt!! Very understanding people which encourages people to work toward getting out of debt and will be there for you every step of the way.
Reviewed May 25, 2018
Ed was great to work with. He addressed all of my questions candidly and openly. There was clear communication and understanding the program was straightforward. Pleasant, patient and helpful throughout the enrollment process. I would definitely recommend for someone who finds themselves in an impossible financial situation.
Reviewed May 25, 2018
I see that the settlements are the same that the company offers. I sent the money to you guys and I am not saving anything, on the contrary, it cost me more. If I would know that the companies offer you a settlement without you, I would have done it on my own. Everytime there is a settlement, I end up paying more with lawyer cost, and the additional fees that it involves. Will never do this again.
Hello Wanda,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed May 25, 2018
Thank you National Debt Relief, you've showed excellent in everything you do, quick and fast, always keeping in touch with me, and relieving my worries over my debt. Your consumer service team always very respectful and on point, and the counselors who sign me up made me feel a big relief. Off my back, and it was quick, simply and fast, no hard drawn out facts. Thank you guys for your help in this matter.
Reviewed May 25, 2018
Great customer service, always helpful, and answer all questions. I never thought debt relief would be a way if not for your team... Thank you for all you have accomplished on my behalf, I am truly relieved. Would recommend you all to anyone, the best.
Reviewed May 25, 2018
WOW! I received my first settlement offer from National Debt Relief & I couldn’t be more pleasantly surprised! It happened quicker than I expected & the offer was better than I expected! Very happy with my experience so far!
Reviewed May 25, 2018
5 star goes to Mr. Marcus ** for the way he handled my call. The patience to explain about the program and how it works, and in trying to work it out with me. Also Monica who took my welcoming call. Explained the program once more. Excellent customer service. Looking forward to a fruitfull outcome!!
Reviewed May 25, 2018
Thank you for resolving my debts. I was surprised 2 settled so quickly. Looking forward to seeing the last 2 cards I have settle with you. I know one already has an offer as they won't stop calling me, hopefully my BofA card that is connected to my checking/savings account will settle as easily as the rest.
Reviewed May 25, 2018
The experiences that I had with both James ** and Glenny in customer service were beyond incredible, to say the least. It seems from the very beginning they both bent over backward to allow me time to understand everything and to move forward so that I could make an informed decision for my future. This experience and my decision to enroll in your program have brought me a lot of relief and security. I'm nearing 70 years young on 6/25 and I felt dragged down by my debt. Gratefully, I can see light at the end of the tunnel and thanks to the creators of your company which has allowed me to have top drawer experience. Congratulations on a job well done and keep it up.
Reviewed May 25, 2018
Kameel was more than helpful! He was professional and compassion to our needs and concerns. The staff have all gone above and beyond to alleviate any concerns we have! They answered all our questions & we feel comfortable with our choice!
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