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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 170 Reviews 33435 - 33635
    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    I'm nervous but based on the good reviews of this company I think I made the right decision. Lots of email, but all helpful, and lots of instructions but all necessary. The first woman I spoke with was very helpful.

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    Online & AppStaffProcess

    Reviewed June 19, 2018

    Great friendly staff. Was a smooth process and everyone was extremely knowledgeable. No pressure and understanding. Website is easy to navigate and access. Both caller were nice and efficient making it all the less stressful. I would recommend to anyone I know needing help in the future.

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    Customer Service

    Reviewed June 19, 2018

    Very explanatory and easy to understand. Everything was read to you to your understanding and you are given the opportunity to ask questions. Good assistance and customer service couldn't be better. Would definitely be recommending to those that need this kind of service.

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    StaffTransparency

    Reviewed June 19, 2018

    Ramzy is one of the nicest people I have met. He is very patient and kind. He made me feel comfortable and consoled me to the fullest. I would recommend other people to this program. The other guy who explained everything to me was very professional also.

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    Verified purchase

    Reviewed June 19, 2018

    All my questions were answered and I was put at ease. I feel so much better now that I have taken this step to better my financial situation. I feel like I can finally breathe easier now. I can actually plan my day and not have to worry about where the money will come from. Thank you.

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    Customer Service

    Reviewed June 19, 2018

    This will help my credit and life tremendously and God is blessing me because of my obedience to His call on my life and this is His way of getting me back on track to living a good example for others!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    They answer all my questions without hesitation, very helpful and knew what they are talking about. I was in doubt but they gave me security and made me believe I can trust the process. I will recommend to anyone who is interested.

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    StaffProcessTransparency

    Reviewed June 19, 2018

    Great service. Connor was very patient and explained things really well. The whole process took less than 48 hours. This company had the highest rating. Working out what I used to pay for my credit card bills this is much less.

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    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    Drew ** was the first person I spoke with and Laurel was whom I spoke with on my Welcome Call and they both made me feel very comfortable and made sure I understand every step of this process. Excellent customer service and were both very informational.

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    Staff

    Reviewed June 19, 2018

    My experience was great. I felt comfortable and they made me feel at ease about the end results. I am for sure going to let my friends know about debt relief program. This gives me a great opportunity to start fresh with learned experience lessons how important good credit is. Thank you.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    Thank you for the welcome call. I felt very at ease and well informed all over again and feel very satisfied. I hope in the future I am kept well updated and can't wait to be debt free. Thank you again and have a great day.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 19, 2018

    Everything was explained to me and everyone was courteous and nice. I would definitely recommend to a friend. The process was easy signing everything over the phone via email. I like that enough time was spent explaining how everything works.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    The process was quick and easy and everyone was very supportive. Daniel was very knowledgeable about the program. He didn't make us feel ashamed of our debt, but rather we felt empowered that we could do this program and finally be debt free.

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    Verified purchase
    Process

    Reviewed June 19, 2018

    Very helpful long process but they were very good at what they were doing. I didn't want to go thru the process of debt relief but the man and woman that took care of me did a very good job seeing me thru the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    When I contacted NDR I had no idea what to expect. I worried if I made the right move with the right company. It's been about Six months now and NDR has settled 60% of my debt. Great company with great people that actually care about you. I can't say enough good about NDR. If your drowning in debt give these guys a call, you won't be disappointed.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    Everyone that I spoke with was friendly and understood that life happens and did not make assumptions when I explained my circumstances. I am very happy so far and can't wait to see my future brighten because of everyone's assistance.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    The representative was very professional and didn’t make me feel uncomfortable discussing my financial situation and I really did appreciate that. The underwriter was informative but I did have some difficulty understanding him clearly so might suggest slowing down when going over the terms but he too was very professional.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    So far so good! Explains everything and answers all my questions! The process to set everything up was super easy! Very much so user friendly! I can't wait for all my debt to finally be gone! Thank You for all the help you have provided!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    Very professional. Not pushy, I felt comfortable speaking with them on my concerns. Very patient with me. Would definitely recommend. Answered all my questions, very difficult questions. I feel that I could sleep well tonight. My agent and the welcome call representative were very good.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    National Debt Relief is really slow and their fees were exorbitant. I wish I would have done more research on them. The enrollment process wasn't very easy, but I did it. And somehow I missed the fine print as to how much they were taking and how much they were paying to the creditors. My negotiator told me everything is gonna be great but everything isn’t. And years ago, I worked with another company and they took $5 for every bill that they paid. I wanted to consolidate my credit card debt and I used National Debt Relief's services, but too much money goes to them and not enough money goes to pay the creditors. I pay $125 every other week and they’ve paid off two out of my twelve creditors. I’ve been doing this a couple of years and it’s too late to cancel now because I’ve been paying for so long.

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    National Debt Relief
    Response from National Debt Relief
    Hello Kathryn,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Online & App

    Reviewed June 19, 2018

    I'm very happy having received a letter from one of my creditors telling me that my debt was all paid in. I started working with National Debt Relief on my debt in the end of 2017 wherein I pay them so much every month, and they take care of the debt. I went through their enrollment process and everything went smoothly. I had a payment plan but if I could not pay one month, they'd say, “Okay. Make sure you let us know when you're not gonna be able to make the payments.” They'd talk to me and they'd make sure that I was in agreement with everything. So far, my debt is being cleared up and I'm not stressed about bill collectors. I still get the letters from some of them though and those creditors get notified that I am in the NDR program. NDR also got me informed about their website where I can go to and check everything they do, every step of the way, so I'm aware of everything. I'm very happy and satisfied with National Debt Relief. It is working for me.

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    Verified purchase
    PriceStaffProcess

    Reviewed June 19, 2018

    NDR helped me get my creditors off my back. I’m still on the program and their reps are very helpful. The cost of the service is fair and NDR puts my mind at ease.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2018

    Richard ** was very professional, yet personable, empathetic, understanding and kind. This was a very difficult decision for me, and he made it easier. I felt fortunate for having gotten him on the other end of the phone when I first contacted NDR.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    My contact there was Kathleen. She was very professional And took her time to explain and answer any question I had asked. I really felt she knew her job and felt very confident That it will be well handled throughout my term.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Everyone including the welcome yeah had given me nothing but positive and accurate information. I am putting my full trust in this team and hope it relieves me if my current situation. I am very happy to know that I have a law team standing by in case something does happen before the debts are settled.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    It's been great so far and look forward to see how this works out. Everyone has been very understanding and friendly support seems readily available to me if anything does come up. It will be nice to see me get out of debt and not living paycheck to paycheck.

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    Verified purchase
    ProcessTransparency

    Reviewed June 18, 2018

    Joe ** walked me through the process and he made it all clear and easy. The callback and final checkout was easy but lengthy. I would recommend this service to all I speak to with all of my associates.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    So far everyone I’ve talked to has been so helpful and reassuring! Stephanie and Calvin do a great job! I’m so happy and relieved to finally get started being debt free! Thank you for all that you do for people who just need help getting out of debt!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    The employees are helpful and friendly. They are willing to explain more if you need it. They also don’t rush through the process which is nice. They are easy to understand and they don’t get frustrated with you. I like how they give you an option of writing the phone number and emails down or to send you an email with all the information.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    Tiana ** was very knowledgeable and helpful throughout the entire process. She took the time to answer any and all of the questions that I had. She was also very polite which in customer service is a must. When I asked her additional questions, she provided responses to those as well. She definitely is an asset to your customer service team.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    The people I spoke to were extremely helpful and nice. I appreciate all their help with this process. My experience was quick and easy. I'm really looking forward to becoming debt free and working National Debt Relief to achieve that goal.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    I spoke with James **. He was very helpful in explaining everything clearly, this program will help me save a lot of money and relief a lot of stress also, I will recommend it to all my friends. I just want to say thank you.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    From the first call the experts were very helpful. They explained the whole process. I’m thankful for the Guidance and assistance. This will truly give me the financial relief that I need. I am totally satisfied and will recommend this to anyone.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    My debt is not as large as most but for me, it was enough to do something about it. So I called National Debt Relief, work with the best in my opinion client success team, and know I'm completely going to be debt free.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Both representatives were personable and knowledgeable. I feel as though I made a good decision for my financial future. They both took their time and stopped periodically to make sure I was up to speed. They were both very respectful and empathetic.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Went through everything thoroughly and concise. They were really helpful and I can’t wait for this to be done and move on with my life. They explain everything to me to where they answered my question before I can ask them. I like that.

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    Verified purchase
    StaffProcess

    Reviewed June 18, 2018

    Mark **, the debt specialist is very helpful. He really makes me feel secure when he was explaining all the process. I am very excited and looking forward to be debt free. Thank you very much! I will definitely share this to my friends.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    I called for a debt relief loan and spoke to two of your employees that were very professional and courteous. They gave me some hope and made me feel better about paying off my debt. I want to thank both employees for being so nice.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    Paul was very helpful and very informative to all of my questions. He took the time to work with me and was very understanding when I said I needed to review all of the options on my own first. Later on I talked with the Welcome line. The gentleman who worked with me was efficient and kind. I am quite pleased with how pleasant everyone has been.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 18, 2018

    The gal who initially signed me into the program did an excellent job explaining how the program works & how it could benefit me. After much thought (there was no pressure) I did decide to utilize the program to help me overcome my problem. I also received a call from the Welcome service and was equally helped. The fellow patiently explained & answered all my questions - those things I had not thought of before. I appreciated the quality customer service that both offered. Different personalities, but both were equally good. I realize that the responsibility is on me to make this work, but I feel good about the back-up I will have.

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    National Debt Relief
    Response from National Debt Relief

    Andrea, thank you for taking the time to leave a review. We think you made the right choice to let us handle your debt, and we'll do our best to make sure that trust isn't misplaced. Please stay in touch and let us know if there's anything we can do to make your time with us as stress-free as possible.

    Verified purchase
    Staff

    Reviewed June 18, 2018

    Every person that I talked to were incredibly friendly and answered my anxiety filled redundant questions! The staff seemed very genuine and eager to put my mind at ease. The layout of the program seems very simple and easy to use as well.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    I can't explain how grateful I am for the help I received!!! I can honestly say I can breathe again. Thank you so much for everything. The people that have helped me with my case we're really friendly and knew what to look for and ask all the right questions.

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    National Debt Relief
    Response from National Debt Relief

    Michael, it's good to hear you feel like you finally have some breathing room again. Thanks for taking the time to let us know how things are going with you. We're happy to have you as our client and we look forward to working with you and helping get your debts resolved.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 18, 2018

    From my first call to National Debt Relief, I was treated with respect, and all associates I have come in contact with, were all courteous, informative and clear. Was always clear about each step in this process. I believe National Debt Relief will handle this process with professional ways. I feel I can trust National Debt Relief with this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2018

    Got myself into bad credit card debt and after doing all my research I decided to contact National Relief. Extremely happy with Arthur ** and the customer service rep. Answered all my question and made sure I understood every step. Look forward to being debt free in 28 months with a small payment.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2018

    Very polite, informative staff. So far so good. Very good experience. Easy format which easily was accomplished. Additionally legal representation is a plus. Setting up online account will enable you to watch your account. Claudine was very helpful and returned my calls.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Everyone were very forthcoming with information to help my credit solutions. They explained everything in detail. The support of knowing that they are going to work in our behalf is a big relief. Super pleased with National Debt Relief Service.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    I was referred by a friend who had her debt consolidated and I am so happy that I did too! I feel a weight lifted off of my shoulders. Glenn ** was such a huge help and very professional. I hope that I can be debt free soon.

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    Verified purchase

    Reviewed June 18, 2018

    I had a great experience so far and was glad Shomari was able to help me work within my existing budget to get this debt off my shoulder and I look forward to being debt free sooner than I had personally budgeted the freedom!

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 18, 2018

    All representative were clear precise and very helpful. I'm looking forward to being debt free, and I very much happy that NDR is a part of this journey thus far. Mr. ** who was my first encounter and I'm pleased to say that I'll recommend anyone who's in debt to this program and especially to Mr. **.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Clear and concise. Everyone we spoke with was great! They even heard our daughter in the back and were very respectful towards her. Told her goodnight and sleep well. My wife and I couldn't have asked for a better service.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2018

    Excellent experience. Knowledgeable, friendly, and thorough assistance with Debt Relief at every step of the way!!! Each step was carefully and thoroughly explained and reviewed in clear, understandable terms. The agents were also very polite and seemed to be sincerely interested in helping me with my debt crisis.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 18, 2018

    So far I have had a great experience with everyone I have talked to. Joel ** was wonderful to work with; answered all my questions, explained things thoroughly and was patient through it all. I look forward to the final outcome!

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    Verified purchase
    Customer Service

    Reviewed June 18, 2018

    I really appreciate all the help you being given me. Thank you so much for the help in becoming more relaxed. I also appreciate the questions being answer and explaining to me step by step how everything will be handle.

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    StaffTransparency

    Reviewed June 18, 2018

    Krystal went above and beyond to help me with the best plan for my debt relief. She was also a hands on girl and her personality was great. A real people person. The welcome call gentleman was helping to be very clear. Thank you.

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    StaffProcessTransparency

    Reviewed June 18, 2018

    Both associates I worked with were helpful and walked me through the process. It was easier than I thought and glad to be on my way to being debt free. I liked that we were able to get this process done on my schedule. Thanks to Sharar ** and Monica **.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    I'm not satisfied with the first representative when I called. I don't like the tone of her voice so I decided to call back again & the second one he was awesome. He talked very nice & not scary at all...

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    Staff

    Reviewed June 18, 2018

    Everyone was very professional in assisting me get to where I needed to be to get rid of my debt and wipe the slate clean. Everyone I talked to understood that I needed to get rid of the weight that was overbearing and assisted me in getting there.

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    Verified purchase
    Staff

    Reviewed June 18, 2018

    My husband and I had considered this before and backed out, but this experience was amazing! Everyone that helped us was polite, answered all of my questions, and even listened to me ramble. I can’t wait to be out from under all this debt, FINALLY! Thank you NDR!

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    Staff

    Reviewed June 18, 2018

    I had a positive experience with Ricardo **. He answered all the questions I had promptly and was very knowledgeable. Your Welcome Call representative, Wayne ** helped me with any questions and concerns that I had. Overall, my experience with the service level from National Debt Relief was positive. I enjoyed working with your staff. Please keep up the good work. I am happy to have the opportunity to work with you and look forward to being debt free soon.

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    StaffTransparency

    Reviewed June 18, 2018

    Everything was explained to me and they had patience that is not always available to elderly people. I appreciate that. I work with 12 ladies in their eighties every day so I know how difficult it is to make us understand some things and that is why I appreciate your staff so much.

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    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    NDR staff were extremely supportive, friendly and helpful. They really took the time to answer all the questions I had. I felt that I could really trust the people I spoke with as they had great interpersonal skills. They made sure that I understood everything that I was getting into and helped reassure me that I would be in good shape as long as I follow through with the program.

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    Customer Service

    Reviewed June 18, 2018

    I couldn’t be more pleased with my experience when calling National Debt Relief. Erik called me almost immediately, was incredibly compassionate and not at all judgmental, and worked with me to find a solution that fits my needs. Obviously I was struggling, which prompted me to call. The resolution I got is not only helpful, but is helping me to breathe much easier.

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    Customer ServiceStaff

    Reviewed June 18, 2018

    My experience enrolling and activating my account has been smooth and seamless! Richi ** was not only extremely courteous and helpful, he was also patient and sympathetic to my situation. When I called to set up my account the customer service representative was also very patient, courteous, informative and left me with no questions to ask. Thank you.

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    Customer ServiceTransparency

    Reviewed June 18, 2018

    National Debt Relief has been great to work with. They explained everything upfront and their booklet and website answer all the questions you could have. It's easy to communicate through the site and they get back to you within the day. Four months in and I already have an account settled!

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    Staff

    Reviewed June 18, 2018

    Every issue was handled thoroughly and professional. Information regarding my financial situation and ways to become financial free from debt was presented in a very understanding way. Pleased how thing transition well. Experience was quick and thoughtful toward by financial behalf. Looking forward to becoming financially free from debt and choosing National team will help me achieve this financial crisis. Being debt free from debt and choosing National team will better understand how to get ahead concerning my financial crisis.

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    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    Our experience with the enrollment process was great! Our advisor was Gilbert, and he did an excellent job explaining the process and answering all questions we had. If he was unsure of an answer, he found a manager who was able to give us the information needed. A bit skeptical at first, the team has put our minds at ease and we are on our way to being debt free in less than 4 years. Kudos to the Nat'l Debt Relief team!!!

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    Staff

    Reviewed June 18, 2018

    Everyone that I spoke with knew exactly what they were talking about. Each person I talked to told me the same thing which was great. Sometimes when you talk to different people you get different answers but not here! I would recommended this company to anyone who is looking to get rid of debt.

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    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    Very good customer service, friendly, patient, and understanding. They answered all my questions and concerns and made me feel comfortable. The only thing I wish was that I would have had more time to review the documents. However they did an excellent job on explaining the process to me.

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    Customer ServiceStaffProcess

    Reviewed June 18, 2018

    National Debt Relief had really good reviews and from the first time we contacted them, the debt consolidation process was very easy. The negotiator, Sue, was wonderful. She was very informative and she put my mind at ease. She addressed the realities of what was happening to my credit versus how my credit could be fixed in a short amount of time. She also addressed the process on what they do thoroughly and all the legal obligations about it. And then, they enrolled me when I electronically signed the things after I read them and they've gone through them with me. They did everything over the phone while I was in front of a computer. I set up an account for payment and they just do a direct withdrawal from my bank account. The program was four years and I have just completed year one. Overall, my experience has been very positive. The program helped my life and my finances become more manageable. I don't have the worries that I had before.

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    Customer ServicePriceProcessTransparency

    Reviewed June 18, 2018

    I was getting a little in over our head, helping out family, and I got behind. I needed some help to get my financial issues consolidated and make it easier. I researched a little, called and asked questions. National Debt Relief answered all my questions. They provided me with a program where they were the voice to the lenders and set up payment plans to pay off the lenders. Right now, I've already paid off two and I'm in the process of paying off two more. It's moving along smoothly. The negotiator always lets me know either by email or call once they've come to a settlement or once my account has been paid off. They kept me informed every step of the way. I’m impressed by how they stick to their word and everything they told me actually came true. I really bought in on their system, their process and their word and they've demonstrated that.

    National Debt Relief’s payment plan was great and it was something I could afford. I was satisfied with the breakdown of how payments were made, which they explained to me, and with their excellent customer service. The cost of service was good too that if I did the process on my own, I would definitely come out a whole lot more from my pocket. I'm in good shape right now. Working with NDR has given me some financial freedom that I definitely needed. And it's closing the doors of some financial areas that I was gonna have to deal with a whole lot longer, so it's making things a lot easier. NDR is the best for my financial situation. I would definitely recommend it to someone else.

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    Staff

    Reviewed June 17, 2018

    Everyone's very professional, understanding and try to meet your needs and any concerns. I absolutely recommend Debt Relief to anyone who's trying to get out of debt. I appreciate their services, I've had a great experience, I have no complaints at all about this company. Thank you.

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    Customer ServicePriceStaff

    Reviewed June 17, 2018

    They are very good, very responsive, and very easy to work with. I reached out to them due to financial stuff. I saw their reviews, and they were amazing. I saw their reviews on different websites, not just the original website, but a lot of the other ones. I like those where people have personal reviews and profiles. I used National Debt Relief for payback and the enrollment was very easy and smooth. They asked me a bunch of questions and they set up a monthly fee. I have a group of negotiators and my interactions with them have gone smoothly. I was very comfortable. They'd call me the minute I needed them and when I have concerns, their reply is instantaneous. Also, I was very impressed with the fact that I can get all the information very quickly when I needed it. I'm now 30% done and they've negotiated a lot of the debt down. And I'm perfectly happy with the cost.

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    Customer ServiceStaffProcess

    Reviewed June 17, 2018

    After initial discussion with Nomer **, I did not feel comfortable and decided until I knew more about it I wanted to put this on hold. I called Nomer back, not there left message. No callback. Called customer service to cancel the agreement and she passed info on to a supervisor who did talk to me and answered some of my concerns. He said he would call back late in the next week. Never did.

    When welcome call came I said I had some concerns and I wanted to make changes. I was told that we would get to them later in the call. Her information and review of all the info came so fast I had trouble understanding and keeping up. I ask her to repeat several items and had question only a short review (a few pages). I had to bring up my concerns at the end and being overwhelmed and not being able to take in all the info I forgot to ask some of my questions. She talked way too fast!!!! I called customer service after remembering things I had forgotten to ask and was told I couldn't change them. You have all of this recorded. I was and still upset with the process.

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    Response from National Debt Relief

    Hello Joseph,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed June 17, 2018

    My experience with National Debt Relief was great. They really listen and establish your needs and concern. They make sure you understand every step and make it easy and comfortable for you. I would really recommend anyone who is trying to get debt free with quick and easy service.

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    Reviewed June 17, 2018

    I was very pleased that National Debt Relief was able to settle a $4,000 outstanding debt to Capital One for approx $1,000 over a 10 month period! I am that much closer to be being debt free! National Debt Relief has been a live saver. I refer many individuals to the agency who unfortunately are in the same situation.

    The payments are "doable" and that's great. Peace of mind is what National Debt Relief offers... and I need and appreciate that. Thanks so much for working so hard on my behalf.

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    PriceStaff

    Reviewed June 17, 2018

    National Debt has been really good about working with my creditors. I was in debt and I've had my bills hanging over my head, and they've been negotiating with my creditors to get some of the interest taken off, which is a good thing. I had six credit cards, and I have two more to go. But they haven't been able to take anything out. I got sick, and I haven't been able to work a lot and what I'm making is just enough for me to get by. I'm working on getting better, though. National Debt's representatives were understanding when I told them that I wasn't feeling good. They had told me that I can only have money not taken out for so long, and then something will change. But everybody's been really nice. They work with me and my experience has been good.

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    StaffProcess

    Reviewed June 17, 2018

    I was trying to get lots of debt taken cared of. I called National Debt Relief and spent a few minutes on the phone, giving them my information. Their staff was very helpful and courteous and I was enrolled pretty easily. I was impressed by how much they knew about the debt deal and I was very comfortable working with them. The guy I talked to when I first signed up saw how much they could work with and gave me a number for my payment plan that was a little bit higher. I didn't feel that I could come up with that, so, we negotiated a lower price a couple times a month. This was a lot easier than what they originally came up with. Since then, I've had a couple of really big amounts taken off my credit score and I'm a little over halfway with the process. NDR is very receptive to my budget. I felt my credit score is still not where I want to be but I still got a ways to go. Nevertheless, I've seen improvements in my credit score.

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    StaffProcess

    Reviewed June 16, 2018

    I wanted to say how amazing NDR was in helping me understand and feel so comfortable with process. It is so hard to put your trust in people you do not know, and I found it so easy with NDR. Thank you so much for all the help and advice. Looking forward to a debt free future!

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    Customer ServiceStaffProcess

    Reviewed June 16, 2018

    I would rate my Overall experience with National Debt Relief as excellent. They have excellent customer service. Courtesy and polite and thorough. Representatives were knowledgeable and helpful through this process. I would highly recommend this company to other people. Thank you.

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    Staff

    Reviewed June 16, 2018

    National Debt Relief helped me get my life back on track. They are wonderful and helped me with all the questions and concerns I had. I would recommend them to anyone who has financial problems and have tried getting help and have not been successful.

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    StaffProcessTransparency

    Reviewed June 16, 2018

    George was absolutely amazing to work with. I did a lot of research and he had answers for all of my questions. He took the time to explain everything in great detail and in a way that was easy to understand. The whole process was very easy.

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    Staff

    Reviewed June 16, 2018

    The employees spoken to from your organization were very courteous, experienced with questions asked and possible situations resolved. The overall atmosphere gave me confidence that my situation would be handled professionally and accurately. Overall, a person is made to feel like he/she will be treated as a family member without any prejudice or skepticism. I was left with the feeling that once the overall payments and payoffs are completed, I will be able to better stand on my own and not repeat the same mistakes, and that is a very wonderful feeling!

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    StaffProcess

    Reviewed June 16, 2018

    I really was not confident about the process beforehand. But these guys were very patient with me and answered all questions making me feel much more confident about what to expect. It was a good experience all the way around.

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    Customer ServiceStaffTransparency

    Reviewed June 16, 2018

    I was very satisfied with the information I was provided by Joshua **. He was very professional and very friendly. He was able to answer our questions and gave me a clear understanding on the with process. We would like to thank him and others for being professionals in responding to clients questions.

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    Customer Service

    Reviewed June 16, 2018

    Viewing my account online is extremely easy to comprehend and I appreciate being able to physically see my progress. Someone always picks up the phone right away when I call with a question. They work fast with resolving my debt.

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    Reviewed June 16, 2018

    Great experience in a time of hardship to have someone who have the solution that not only calm your fears but take care of the debt you have and in the end both parties win, I really have a concern about the creditors I owe and to know they will be paid is great.

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    Staff

    Reviewed June 16, 2018

    I am new to NDR but everyone I have spoken with has been so friendly and helpful, answering every question, and believe me, I had a lot! I feel this is the best move I could have made to help me get control of my credit card debt.

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    Staff

    Reviewed June 16, 2018

    The representatives at NDR are excellent to work with. They absolutely understand the situation their clients are in and do everything in their power to set the client on the right track. I am excited to begin our family's journey to more financial freedom by clearing up debt we have acquired due to unforeseen circumstances.

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    Staff

    Reviewed June 16, 2018

    I am very satisfied with Jeff **. He is very professional and customer friendly. I will recommend my friends or relatives if they needed this service. I was struggling to pay off my debt. At last Mr. ** worked out with my situation to get rid off my debt. Thanks to Mr. **.

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    Staff

    Reviewed June 16, 2018

    National Debt Relief provided excellent direction and customer support. They have worked hard to help me manage my debt after unexpected hardship. I know have peace of mind and the confidence to be able to get back on my feet.

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    Staff

    Reviewed June 16, 2018

    Very helpful and accommodating to my situation. Everything went smoothly and it was handled way better than my last visit where I was just turned down without accounting for any other debt or income. :)

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    Staff

    Reviewed June 16, 2018

    Staff very friendly and helpful as well as thorough explaining details of consolidating my Credit Card Debts. They made a difficult situation considerably less stressful. I would recommend this Company to anyone who is struggling with excessive Debt issues.

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    Customer ServiceStaff

    Reviewed June 16, 2018

    Great customer service! Settled my first debt and worked with me to get it done. Took very little work on my part, it's nice to have people who know what they are doing helping me get it done. Thanks NDR.

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    StaffTransparency

    Reviewed June 16, 2018

    They answered all of my questions and made sure that everything was correct and clear. They were very easy to work with and did not make it seem like I was just another person or number in line. I was very impressed.

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    Staff

    Reviewed June 16, 2018

    Vannesa was great. She was a lot of help. Thank you very much! I really hope this helps my situation that I am right now. Since I moved it's been very hard. We will see how National Debt Relief helps me. Thanks.

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    StaffTransparency

    Reviewed June 16, 2018

    My experience was great. The representatives were very kind and helpful. They explained everything clearly. They work very quickly and follow things up right away. They communicated with right away and always in contact with me. I would definitely recommend this company with anyone who needs financial help.

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    StaffProcess

    Reviewed June 16, 2018

    At first, I was extremely anxious to sign up for debt consolidation. It took me weeks to finally muster up the courage even after I talked to Mr. **, as helpful as he was. I considered all options, crunched numbers, prayed, and finally made the call. I woke up this morning not feeling so overwhelmed and it felt as though a huge weight had been lifted. I am a single mother to a wonderful 9 year old little boy, unfortunately during nursing school I just got in over my head, so to speak. I had to provide for him alone, and it was my only option at the time. Mr. ** was kind and courteous throughout the process, he answered every question thoroughly and accurately. I am grateful to him. I can only pray the choice I made to enroll in the program will work out favorably.

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    Reviewed June 16, 2018

    Robin was fantastic from start to finish. I was unsure if this was the best solution for me. At talking with Robin I felt at ease and like this was the best decision for me and my situation. Thank you.

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    Customer ServiceStaffProcess

    Reviewed June 16, 2018

    I Googled credit card debt settlements and National Debt Relief came up first. I called and Andrew ** called me and discussed my options. I was very satisfied with his discussion and signed up for the program. The welcome call was also very satisfying. I realize that I may face moderate to severe repercussions from my creditors and feel confident that I will be able to navigate the difficulties the NDR's assistance. I feel they are very professional and am glad they even provide legal service for a small fee to help with legal issues.

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    Staff

    Reviewed June 16, 2018

    Very helpful. I was very pleased with the help from the company and they was respectful and understanding of my financial needs. I will be glad to tell all of my family and friends about this program if they are in need. Thanks for your help.

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    Staff

    Reviewed June 16, 2018

    Both people I spoke with were very quick and helpful. Overall a good experience and I would recommend them to anyone looking for similar assistance. I feel like our decision to contact NDR was a good one to help us out.

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    Staff

    Reviewed June 16, 2018

    Keith and Sherilyn were great with Relieving my debt relief. I am so happy right now. Feeling less stressed about drowning in credit debt. And I'm looking for to the results of National Debt Relief And thank you both for your help of explaining things to me.

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    StaffProcess

    Reviewed June 16, 2018

    NDR does not keep in touch. They don’t let me know what the progress is on anything. They’ve only settled with one credit card company so far and I’ve settled with two in the meantime. I've been about three months in the process and they’re very matter of fact. They don’t seem to care that no one is contacting me and keeping me posted. They set up the payment plan originally and I got a call about two months after. I told them it was too much and I wanted to drop it. The rep was terrible about it and she didn’t wanna do anything. Overall, my experience with NDR has not been very good.

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    National Debt Relief
    Response from National Debt Relief

    Hello James,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    PriceTransparency

    Reviewed June 16, 2018

    National Debt Relief has a form that I filled out and listed all of the bills that I have every month. And with that, they were able to come up with an amount that I can pay every month. The cost of the service was good and because of NDR, I am getting out of debt. However, I wish they were a bit more clear on the fees that they actually charge because they already collected a fee with the monthly payment that I have to pay. And I didn’t know that they have a lump sum fee that they charge in addition to the other fee that they charge. Other than that, I have already referred someone to National Debt Relief. I let them know that they have to have over $10,000 in debt, which is the minimum that NDR requires and to reach out to NDR and clear it out.

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    Customer ServiceStaff

    Reviewed June 15, 2018

    I'm a new client. I'm impressed with the quality of the customer service I have received from everyone I have spoken to from National Debt Relief. I appreciate how thorough the representatives are and how gracefully and patiently they answer my questions.

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    StaffProcessTransparency

    Reviewed June 15, 2018

    Danny very professional, well spoken, explain everything in full detail, also had lots of patience. He didn't rush and was very compassion. The process was simple and quickly. He made sure I was comfortable with the overwhelming information, I appreciate everything.

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    StaffTransparency

    Reviewed June 15, 2018

    Very nice and friendly and went over all the areas of the contract. He made sure I understood everything and gave me further explanation if needed. I was provided with contact numbers and copies of all the legal stuff. I felt it was an overall old experience.

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    Customer ServiceStaff

    Reviewed June 15, 2018

    Maryam ** was the most helpful person I have ever talked with on the telephone. Very patient and always encouraging to me. Thanks to her again. I can’t say enough about this lady, she really made me feel at ease.

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    Customer ServicePriceStaffTransparency

    Reviewed June 15, 2018

    Wonderful people truly caring about helping you get out of debt, and be able to breathe again financially! Extremely thorough on the phone, and explain everything clearly. I would definitely recommend them to a friend. Made the payments affordable every month.

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    Staff

    Reviewed June 15, 2018

    NDR representative during my enrollment process was very professional and informative. He put me at ease in making a decision in working towards my financial freedom. Thank you NDR for this opportunity in resolving my financial crises for brighter future.

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    Staff

    Reviewed June 15, 2018

    All personnel that I talked to, were very professional and knowledgeable about what I wanted. They were also forthcoming concerning financial hits and possible problems that might arise in my future of settling my problem, that I got myself into.

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    StaffProcess

    Reviewed June 15, 2018

    I just enrolled in the program and couldn’t be happier so far. Mark was very knowledgeable and made me feel comfortable and for the first time in a long time, I can see the light at the end of the tunnel. Thank you so much!

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    Transparency

    Reviewed June 15, 2018

    I would highly recommend using National Debt Relief. They explain everything clearly, are very friendly & will be very upfront & honest on how it will affect your credit. They do not pressure or rush you into making the decision, but instead are there to lend assistance in any way possible.

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    Reviewed June 15, 2018

    I'm thrilled that debts are beginning to get resolved. I'm hoping that more creditors will reach agreements soon. I will be waiting to hear more good news soon!! I do feel like it took a long time to get things moving, but do realize it takes time. Thank you NDR.

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    Staff

    Reviewed June 15, 2018

    CSRs are very friendly and helpful. Always compassionate about my daily struggles, understanding that things happen especially unplanned financial hardships. Reps are always willing to assist in the best possible actions for you. Best decision I’ve made, less hassle because they take on the burden of dealing with the creditors so that you don’t have to. Makes things a lot easier for me to keep up.

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    Staff

    Reviewed June 15, 2018

    Thank you for all the help. Looking forward to settle the rest of my debts. The team is really helpful. Thanks a lot to make it all possible. The customer support is great. Giving you all the detail on what it entails. Great job!

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    Reviewed June 15, 2018

    Needed help with my debt issue and didn’t know who to turn to. Found National Debt Relief online. Decided to give it a try, only time will tell if it was a wise choice. Just hope it can be resolved in a timely manner.

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    StaffTransparency

    Reviewed June 15, 2018

    NDR is awesome in doing its job. No upfront fees were asked. The people working on my debts have been courteous, and patient whenever I had questions that needed further explanations. They already resolved one of my debts and in the process of resolving my second one in less than 4 months. Thank you NDR!

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    Customer ServicePriceStaffTransparency

    Reviewed June 15, 2018

    The communication I have received from Alton and Blake has been very helpful, informative and very professional without any sign of judgement. I have been treated with the utmost respect and actual care. Why was never a main concern the main concern was how to get me back to normal level in the safest financial route affordable to me. I am grateful to have someone like these people in my corner. Thank you for allowing these men to help me!

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    Customer ServiceOnline & AppStaff

    Reviewed June 15, 2018

    This has been, what I hope will be a great decision. The application process was so easy. The representatives that I spoken with have been very professional and answered every question. The response email has been quick and they've made that feel like, "Why didn't I do this sooner!!"

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    Customer ServiceStaff

    Reviewed June 15, 2018

    Both Shanee and Jose were wonderful. Jose was great from first email to calling and doing application over phone. He went over everything in detail, answered all my questions and was very patient with me. I would definitely recommend you to other friends, nice that there is no upfront fees and there is online portal to see what is being done. Shanee in welcoming dept was awesome as well. Thank you.

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    Customer ServiceStaffProcess

    Reviewed June 15, 2018

    It was good. Supervision was good. Hope this work out for me... and my credit. Everyone was helpful to me. Hope I get back on track with credit. Customer service was good. They went over everything I needed to know about the National Debt process.

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    StaffProcess

    Reviewed June 15, 2018

    I am happy with the whole process. It was very easy and everyone was very helpful and answers all of my questions. They were very professional. I will definitely tell my friends and family about National Debt Relief. THANK YOU!!

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    Reviewed June 15, 2018

    I spoke with the reps of National Debt Relief. They laid out a concrete plan on how I can address my debts from student loans to credit cards. It really made sense that I will be using my money with them as advocates to become debt free.

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    Customer ServicePriceStaffProcess

    Reviewed June 15, 2018

    Updated on 02/25/2019: National Debt Relief had a better program. Their team did a really good job and their professionalism impressed me. If I had a question, it'd take them 15 minutes to get back to me if I didn't get a live person. Plus, everything was straightforward and good to go. We did a whole financial worksheet, which made me very confident that I could afford the program. Moreover, the cost was pretty fair. I've been in the program for seven months and have gotten 35% taken care of, which is good. It has done me really good and given me a lot less worry. I'm a happy camper.

    Original Review: Thank you so much, the representatives were very helpful and knowledgeable. The plan will help me be at ease and help my family greatly. I really appreciate the opportunity to start over and gain peace of mind for the future.

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    Staff

    Reviewed June 15, 2018

    I enrolled on 1/30/18 with A LOT of outstanding debt. Currently, on 6/15/18, I have two (out of 15 total) resolved accounts (saving me 58% of the total outstanding balances) and two more pending resolution. I'm looking forward to working through the timeline and system, and continuing my route to #debtfreedom. Every person I have worked with has been professional and the results are outstanding (so far). The hardest part is the wait time between first payment and first resolution.

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    Staff

    Reviewed June 15, 2018

    If you were 'forced to retire' and need to consolidate your debt then use NDR, they have been nothing short of wonderful in helping you get back on track with your debt. Very professional and responsive to your debt free goals!

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    Customer ServiceStaff

    Reviewed June 15, 2018

    NDR got our first payoff agreement in our first month! NDR has been great with communicating with us any time they need information or have information to share. They call and send emails & stay in contact very well. They always give us every detail and also tell us what to expect so there are no surprises. Some people have been unhappy with their plan, but those are not the people that the plan is made for. You have to be in a place of dire need - and there is nowhere to go but up! I would definitely recommend them to someone who fits the profile!

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    Staff

    Reviewed June 15, 2018

    Everyone I work with is very helpful and works with me. When there’s a problem I’ll get the help that I need. Very nice and if they can’t help then I’ll be forwarded to another department. I will definitely recommend National Debt Relief for anyone who is in the position to get help.

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    StaffProcessTransparency

    Reviewed June 15, 2018

    I truly believe that I have made the best decision of my life in becoming debt-free! Each representative of NDR that I've communicated with was very prompt and professional with a caring heart in greatly decreasing my anxiety concerning my debt amount plus the program itself.

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    StaffProcess

    Reviewed June 15, 2018

    I have had a good experience with the two gentlemen I have been dealing with. They have been very good at explaining the program to me. I feel confident that they will help me to resolve my current debt situation. I am looking forward to getting out of Debt and back to not worrying every month how I am going to pay my bills.

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    Staff

    Reviewed June 15, 2018

    Updated on 04/25/2019: Working with NDR took a lot of stress away from me and allowed me to talk to people about my finances and reassure them that I'm taking care of the situation. It has been a positive experience.

    Original review: National Debt Relief seems like they will be able to help me pay off my large credit card debt in a reasonable amount of time. Everyone I spoke with was knowledgeable, professional, courteous and helpful. They not only help develop a payment plan, they will negotiate with the credit card companies on my behalf. Highly recommended!

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    Customer ServiceStaffProcess

    Reviewed June 15, 2018

    Joe ** at National Debt Relief was extremely helpful in walking me through the process and explaining everything to me and answering any questions I had. He responded quickly to emails when I had questions as I read through the contract. The staff in my welcome call answered all my questions and everyone was extremely professional.

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    Process

    Reviewed June 15, 2018

    Thank you for making this process easy and straightforward. This is not what we wanted to have to do, but it was the right decision. Thank you for being easy to work with. Hoping we can get this all done without any issues.

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    StaffTransparency

    Reviewed June 15, 2018

    Everyone was very cordial and explained things out to me. It can be confusing, but they answered all my questions. I understand that my credit will be okay and that the company will take care of the creditors. Thank you for relieving my mind since I just lost my husband.

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    Staff

    Reviewed June 15, 2018

    Thank you for giving me peace of mind. Everyone has been so helpful, knowledgeable & professional. I will recommend your company to anyone I know that is having financial difficulties. I didn't know what to do or where to go. And your company has made this so easy that it's hard to believe. Thank you again!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 15, 2018

    We were just way overextended on credit and found it difficult making the monthly payments. I called National Debt Relief and within a couple of hours we were on the road to freedom of debt! I found it very easy and professional to deal with National Debt Relief. They explained everything very clearly and took the time to make sure I understood how the program works. If I knew it would be this easy to seek help with my debt, I would have called them a long time ago! I recommend National Debt Relief to anyone who is in need of help paying their debts!

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    Staff

    Reviewed June 15, 2018

    Excellent everyone ls professional. Everyone was helpful. It is such a relief not that worried about this debt anymore. I had a good experience with National Debt Relief and yes I would really recommend it to friends and family.

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    Customer ServiceProcess

    Reviewed June 15, 2018

    All my questions were answered. I felt completely supported and confident in my decision to use their help. I am happy that I chose National Debt Relief to help me through the process of becoming debt free. The support system available is amazing. The online account access, the client success kit, and the phone support is very helpful.

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    StaffTransparency

    Reviewed June 15, 2018

    They were very helpful and explained it all fully. I feel they are very competent and will help me out of the mess I have gotten into financially. I would recommend them to anyone who is having credit card problems.

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    Customer ServiceProcessTransparency

    Reviewed June 15, 2018

    A Very warming and welcoming experience. At first it was overwhelming and concerning as this was a company I have never heard of but the communication with Eli getting everything together, and explaining how the process works helped relieve a bunch of worried I initially had. Afterward the welcoming call I had was great. Good job explaining the packages and how everything will work going forward.

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    Staff

    Reviewed June 15, 2018

    My experience with National Debt Relief has been great so far. The reps I talked with were so helpful and answered all my questions. They put my mind on ease. I look forward to working with them on helping me get out of debt.

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    Staff

    Reviewed June 15, 2018

    I'm am very new to National Debt Relief. I have found that their knowledge on the subject is very good. Employees have been very friendly and helpful in getting things set up. Ready for this transition to begin and will have more feedback once things get rolling. I see the 5th star being added in no time.

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    PriceProcess

    Reviewed June 15, 2018

    Indeed it is a RELIEF! There is quite a bit of paperwork, but it is a small price to pay for the peace of mind. I would highly recommend this program to anyone who has hit a rough patch in the road of life.

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    StaffProcess

    Reviewed June 15, 2018

    Had a very pleasant experience working with your staff to work on the process of getting into the program. I was extremely nervous about calling and don’t know what to expect. They did an amazing job explaining every step of the process for me. I feel very confident and knowledgeable about the decision I made because of the help and information they gave me. Thank you!!

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    StaffProcess

    Reviewed June 15, 2018

    My wife’s medical and a hurricane hit both at the same time so I sought for National Debt Relief's services and the process was awesome. They handled everything. They knew what to do and how much we can do it. They took about 1,000 pounds off my back that I carry around every day. Don't hesitate to use National Debt Relief.

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    StaffProcessTransparency

    Reviewed June 15, 2018

    WOW!! What a RELIEF!!! Excellent service. Michelle was so friendly and helpful as she walked me through the process of your program with a comforting professional grace and ease. I feel so much better now that I am on the road to recovery!! Thank You for the peace of mind NDR!!!

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    StaffProcess

    Reviewed June 15, 2018

    It’s been amazing working with you all. All my stress has gone since I joined this program and I want to thank all of you for solving all my accounts. I thank Atif ** who help me out with all my accounts and all the team at National Debt Relief for answering all the questions. THANK YOU VERY MUCH.

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    Reviewed June 15, 2018

    I was at a point that I did not know what to do. I was scared of having serious financial issues. After my talk with NDR, I am feeling relief for the first time! Looking forward to being debt free without bankruptcy!

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    Customer ServiceStaff

    Reviewed June 15, 2018

    They’ve already settled 2 accounts for me! It makes me feel like a human to at least pay the principle!! They update me when it’s needed and I can call anytime and speak with a representative who answers my questions fully.

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    StaffProcess

    Reviewed June 15, 2018

    The service is amazing!! They were supportive and sounded really empathetic about my situation. Matthew is really nice and very knowledgeable and made me feel at ease with the process. Thank you again for helping me out, it really means a lot to me.

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    Verified purchase

    Reviewed June 15, 2018

    I’m very much thankful that I received a letter from National Debt Relief, highly appreciated this big help for my existing debt, I will highly recommend to all my friends that cannot rid out of their debt. Again thank you to Armani ** for helping me and to Sherilyn for her warm welcome.

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    Verified purchase
    Customer Service

    Reviewed June 15, 2018

    They told me my accounts were paid in full. I called them several times to verify to find out someone gave me the wrong information. I'm so disappointed. An attorney has to get involved to try and settle one of my accounts.

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    National Debt Relief
    Response from National Debt Relief

    Hello Theresa,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve your concern. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed June 15, 2018

    Everyone has been very professional yet understanding and compassionate. Appreciate all that has been done so far. I'm looking forward to being debt free soon. It is such a relief to get the help and be able to not be drowning in debt.

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    Verified purchase
    StaffProcess

    Reviewed June 15, 2018

    I was nervous and asked many questions and expressed several concerns and skepticism, but had done the research and felt very comfortable with the information given and professional agents that assisted me. This company has a great group of individuals who make the process stress free and offer wonderful assistance. Thank you!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 15, 2018

    Really great customer service. Was very helpful and very clear. Talked in a really calmed tone so we could understand everything. Also very polite. Both people who attended us were very professional. Very helpful and explained everything we needed to know. So far very impressed.

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    Verified purchase
    Staff

    Reviewed June 15, 2018

    They were very helpful in making me feel relief. I have not seen what they have promised yet to reduce my debt, but I have faith. I am looking forward to be debt free soon and will never do this to myself again.

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    Verified purchase
    ProcessTransparency

    Reviewed June 15, 2018

    This was a very pleasant experience. Everything will explain to me thoroughly I felt. I'm very at ease with this program and feel confident that National Debt Relief is going to handle my accounts for me professionally and to the best of their ability.

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    Verified purchase
    Staff

    Reviewed June 15, 2018

    National Debt Relief's service is working for me. I wanted to pay off my credit card, and I called them and went with their debt consolidation program. I was given a list of how to do it and what payments I was gonna have to do, and I agreed to it. Everything went fine, and the negotiator I worked with was nice and helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2018

    I appreciate the young lady that helped me with my questions. She was very nice and helped me understand my questions. Every time I call the people that answer the phone have being very nice. I have recommend National Debt Relief to several people.

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    Verified purchase
    ProcessTransparency

    Reviewed June 14, 2018

    I am very happy so far about how detailed everything has been, although I have only just begun the process. I'm also very thankful that they took the time to explain the whole process to me, as well as answer any questions I had. I look forward to working with NDR through the entire process.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 14, 2018

    Very helpful, very quickly processed. Very polite and responsive. Very clear concise and always asked if I had questions. Worked around my situation well and my time was not mishandled or wasted. Very professional. Scheduled call back as to not wake me as I work third shift, very appreciated. Callbacks were timed very well. Always courteous.

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2018

    I dealt with Oscar ** who was courteous, thorough, and patient with me! Did a fantastic job explaining things to me. He helped me understand every aspect of the program and made me feel comfortable with what I was signing up for.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2018

    Manwa is amazing and so helpful! Made the signup process so easy and clear for me. I am so grateful to have went through this with her. She explained everything in detail and signed me up the same day we spoke. Thank you Manwa! Also Fatima on the welcome call was very helpful and great! She did not hang up with me until she made sure I was taken care of and had no more questions.

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    Customer ServiceStaffTransparency

    Reviewed June 14, 2018

    I set up my account today with Isaiah ** and had my welcome call with a young woman whose name I unfortunately do not recall (sorry.) They were both very courteous, clear, and very friendly. Very easy to talk to, and I very much appreciate all their assistance so far. Thank you.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 14, 2018

    I was pleased with the ease of the process of enrollment. The customer service from Dorian and Isis were amazing. They helped me with every aspect of the enrollment process. No complaints here except I wish I had done this sooner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2018

    Customer service is great! I’ve had a good experience every time I speak with somebody. They are super helpful and find solutions to the problem or questions asked. I’m confident that they will help me all the way through this.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2018

    Clinton and Andrew were very helpful, spoke with clarity, and weren't like salesmen. I would highly recommend this program. Clinton was respectful and was able to hear my hardship and was able to help. Andrew was able to give me the information I needed in a timely fashion.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    My experience was great. I felt no judgment at all. I had all of my concerns and questions answered by professional and friendly associates. This has lifted a weight off my shoulders and I look forward to being debt free.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2018

    The lady who explained everything about this program very informative and precise about how the program works. She was very nice and courteous. I completely understood her. If I had a question that needed to be answered she answered it. I would definitely recommend this program to a family member or friend. Thank You.

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    Verified purchase

    Reviewed June 14, 2018

    I recommend National Debt Relief to anyone who is in need of financial help. You are not filing for bankruptcy with them, you are working with them to come out of debt, I had my first taste of success in only four months, when my first creditor came to an financial settlement agreement. I love it. Can't for the next one. Thank you.

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    Verified purchase
    Customer Service

    Reviewed June 14, 2018

    I had received an email stating if I wanted to settle with an account with Laredo Medical Center. I read the email and liked it and I gave an approval for it. I really liked the deal that the National Debt Relief made for me and approved it.

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    Verified purchase
    ProcessTransparency

    Reviewed June 14, 2018

    NDR was very easy to talk with about my issues and clearly answered all of my questions and concerns. They walked me thru the entire process a few times explaining details and answering all of my questions along the way. Very easy to interact with.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    They were very helpful with working with my financial needs and were willing to help change the payments for my financial situation. Would definitely recommend. I have been stressing over this debt that we have and now it's comforting to know that I am one step closer to getting my credit score better to purchase my first home.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2018

    We came to NDR back in April 2018 for help with our debt! Two years ago our 6 year daughter got sick with a rare disease that left her parallelized from the neck down and in an insane amount of pain. She spent months in the hospital and continued physical therapy once she was discharged. All we could think about was taking care of her. I had to cut down all my hours at work so before we knew we had missed several payments and the bills were piling up. I have develop major anxiety and depression over this. As soon as we started with NDR we felt an immediate weight get lifted off our shoulders. I have called them tons of times with questions and each time I've been treated with nothing but kindness and respect. We been enrolled just about 6 weeks now and already they have settle 2 of our accounts!! HIGHLY RECOMMEND!

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2018

    Though I am only about six months into the program, I couldn’t be more pleased. I can’t remember the last time I have felt such relief from my troubling finances. The staff has been absolutely incredible. Professionalism at its best. For the first time in many years, I now see a light at the end of this bleak tunnel.

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2018

    Easy and very helpful. The Customer Rep answered all of my questions and helped me with any of my concerns. This is a great way to help my situation and begin the process of being debt free. I would recommend.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 14, 2018

    The setup experience with National Debt Relief has been a very comfortable process. The initial contact was made with Mr. Gary ** who handled himself in a very professional manner. He answered all of my question and concerns with great detail. During the Welcome Call, my representative was a very nice lady named Bianca ( I did not get her last name). She was well spoken and explained all facets of the program with great transparency. I look forward to working with National Debt Relief.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    Very easy to apply, nice staff, all questions were answered to my satisfaction, enrollment process took 2 days from start to finish. I will be happy when the day arrives that I will be debt free. Thanks to NDR.

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    Verified purchase

    Reviewed June 14, 2018

    Helpful in making, the situation I am in that I can handle the steps to control my debt. I can have a better handle on my expenses and control the way my money and abilities in using my money healthier ways than I have.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2018

    My experience so far has been nothing but great, and the communication efforts from all members have been wonderful. I look forward to the great work NDR has planned for me to help me get back on my feet. I very excited and pleased!

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    When I had called and made the decision to get from underneath all my bills I had talk to a gentleman named Elijah. Very patient man. Thank you for your help. I’ll be forever grateful. I knew I needed help. I was afraid to ask. Thank you again and Elijah for putting up with me.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    Yesterday I spoke with Jonathan ** who was very helpful and professional. Today I was welcomed by Edwin ** who was also very helpful and professional. I'm very optimistic of the assistance NDR can provide, and look forward to a successful outcome.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2018

    The help that I have received so far has been top notch. Everyone has been very helpful at helping me understand the process. From the first phone call through the welcome call everyone seem to have a great grasp on the programs and has excellent customer service.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2018

    Process was quick, simple and to the point. Information was explained so that I could understand it. I had plenty of opportunities to ask questions that were answered right away. It is nice to know there are people out there ready to help in these type of situations.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2018

    They were very helpful, and nice. It was a pleasure to deal with them. So happy I called. Everything was explained, and they made sure I understood it all. Very open and helpful with all questions I had. I would recommend them to anyone that has found themselves feeling buried and wondering if they could ever dig out of their debt.

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    Verified purchase
    StaffTransparency

    Reviewed June 14, 2018

    Both people I talked with explained it easy for me to understand what was going to happen and made it easy to ask questions and reassure me that things would work out and made me feel at ease, they were very professional and made me feel better about myself. Thanks for all the help.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    I am just starting out with National Debt Relief program. Everyone I have talked to have been very friendly and very easy to talk to. They are great with answering any of my questions or concerns - very knowledgeable - I am most certainly looking forward to becoming debt free and they are handling everything for me - great company so far!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2018

    I called in twice today, 6/14/18. I spoke with Rachel the first time and because of static on the line she said she would hang up and call me right back... she didn't! I called back at 2:38pm and spoke with Asia. Excellent Customer Service! She was polite, knowledgeable and very thorough. I got exactly what I needed!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 14, 2018

    The representatives explained the programs and services simply and made the process as stress free as possible. They were very helpful and able to answer any question I had easily. They created a light at the end of the tunnel for me.

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2018

    Their guidance through the whole enrollment process was extremely helpful. Everyone we spoke with was extremely responsive, friendly, and helpful. We had many, many questions during the process and the patience they provided really made a big difference in taking this big step towards financial freedom.

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    Verified purchase
    PriceStaff

    Reviewed June 14, 2018

    I was satisfied with the person that was explaining everything to me. It was the same as others had shared, but they talk so fast it's hard to keep up. I'm glad I had the opportunity to interrupt and ask questions. I've heard good things about National but I'm somewhat nervous about doing this with anyone due to the fact that I would really like to know that people who trusted me with their products are getting paid for what purchased. I feel interest rates have been allowed to go extremely high for anyone, rich or poor, and finding ourselves in a difficult situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2018

    Was worried at first but called them. They were always very sympathetic and very good customer service. Would highly recommend you get to talk to a real person with very little waiting. I'm very impressed with their customer service. Nice to have someone that understands.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2018

    Everyone was very knowledgeable and respectful through the entire process. I definitely would recommend this approach to anyone contemplating bankruptcy. The process was very efficient and best of all, almost the entire transaction was completed online and on the phone.

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    Verified purchase
    Price

    Reviewed June 14, 2018

    National Debt Relief, specifically Carlos ** in enrollment, helped me so much. I now have a reasonable plan to be debt-free in three years! I would have literally been paying interest on credit cards for the next decade without National Debt Relief's help, Thank you very much.

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    Verified purchase

    Reviewed June 14, 2018

    Started with NDR last year. I had over 13000 dollars of debt. Just settled my first account and saved over a thousand dollars. I'm very pleased. My credit score took a nose dive but I know as my accounts are settled it will start looking good again.

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    Verified purchase

    Reviewed June 14, 2018

    I've just entered into this program. I've been very stressed & nervous, but so far I feel like I can "breathe" again knowing I have people negotiating for me to come to a resolution w/ my creditors. This company made me feel so at ease. I'm just looking forward to completing this program & starting fresh again.

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    Verified purchase
    Staff

    Reviewed June 14, 2018

    Thank you so much for being so helpful, well educated and nice. It was pleasure talking with you. I was lucky to find your company while I was googling for bankruptcy but this saved me from filing one. I am going to tell everyone about you. Thank you.

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    Verified purchase
    Process

    Reviewed June 14, 2018

    All the process to apply and be enrolled was very easy and convenience... I can't wait to see the results at the end of this program. I already feel relieved! Tried to made higher payments on my debt and I noticed it was not making a successful progress. Thank you Edwin for walking me thru the enrollment in Spanish so I could understand it better step by step.

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    Verified purchase
    Transparency

    Reviewed June 14, 2018

    Emily was awesome... and so was the one that did the follow up... OUTSTANDING. I would highly recommend your company to any and all of my friends and family. I look forward to working with you to clean up my debt. Thanks so very much or assisting me through this process, everyone made it so very clear and easy to understand.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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