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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 169 Reviews 33235 - 33435
    Verified purchase
    StaffProcess

    Reviewed June 22, 2018

    The representatives that assisted me during my procedure with National Debt Relief were awesome! They were helpful and informative, they made sure I understood every process and gave me the confidence going forward that they had my best interest. I would recommend National Debt Relief to others needing this kind of help.

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    StaffProcessTransparency

    Reviewed June 22, 2018

    I had a pleasant experience. The agents were nice to talk to and clearly explained everything. They took me through the process and help develop a plan that suited me. They didn't pressure me to sign up for anything or do anything I wasn't comfortable with.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    What a wonderful experience. Katie was very friendly, professional and courteous. She made me feel at ease and took a lot of the stress out of the call and process. What an amazing way to be welcomed. Gabriella took the welcome call and she was absolutely fabulous. She answered all clarifying questions (which there really weren't too many because Katie covered them all) in a very professional and very welcoming manner. This was a very unknown experience for me and I feel so much stress already leaving, knowing that a whole team of professionals is on my side. Thank you and what an AMAZING job!!

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    Staff

    Reviewed June 22, 2018

    Very courteous and helpful. They don't make you feel like you're not living up to standards because you have gotten too far in over your head. They understand where you're at. I would highly recommend them! Thanks for all you are doing and have done to help us get back above water!

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    Customer ServiceStaffProcess

    Reviewed June 22, 2018

    Excellent customer service during enrollment. Agents were very thorough in explaining all aspects to ensure understanding of the process. I feel relieved that National Debt Relief is on my side during the enrollment process. By enrolling in this program I feel so much stress being lifted off my shoulders so I can focus on more important things in life.

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    Staff

    Reviewed June 22, 2018

    I have been so stressed about falling so far behind with my debtors, but when I contacted you, and spoke with Brandy **, she made me feel so relieved and comfortable that I could actually take a deep breath and sigh. As well did the young lady I spoke with during the Welcome Call, whose name I apologize I cannot recall. At this moment, I feel my prayers have been answered and am looking forward to living without this dark cloud above my head. Thank you NDR!

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    Customer ServiceProcessTransparency

    Reviewed June 22, 2018

    The call was satisfying. My concerns were fully addressed. They explained the program well. I am excited to be out of debt with the help of National Debt Relief. This will give me a new life that is debt free.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 22, 2018

    Audia was very helpful. Fully explained the process and all charges associated with service. She definitely made a difficult situation much easier to deal with. I also talked to another nice lady, whose name I unfortunately forgot, on the confirmation call who was also very polite and helpful. I would recommend your company in the future.

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    Staff

    Reviewed June 22, 2018

    Working with James ** was a wonderful experience. James was very helpful and answered all our questions. James was great to work with. We are looking forward to working with NDR and becoming debt free. I would recommend NDR to our friends and family.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    Thank you so much for consolidating my credit card bills. I can never thank you enough, but this is a start. Special Thank you to Arthur **, he went above and beyond to help me with paper works. I'm very grateful. Aloha.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 22, 2018

    My experience with Mr. ** and the representative for the welcome call was great. They both were very thorough. They both explained the process and procedure to me in a way that I could understand. Additionally, they both were very knowledgeable of the program which calmed my fears.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    After sending for information I received an email for additional information. No long after that I received a call and was enrolled in their program. Great service from all I have spoken to. The welcome call was very informative and showed that my representative did his job.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    Rex patient, carrying and accurate. Absolutely wonderful. Paul was a wonderful welcome person, I was able to pull all right up and everything's right there. Thank you for the wonderful service, the kindness that Rex gave me and again the patience.

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    Verified purchase

    Reviewed June 22, 2018

    I was well satisfy with the help that debt relief gave me. And how specific they were and also being honest with the information. Thank you so much. I'm looking forward to get my debt all handle and be debt free.

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    StaffTransparency

    Reviewed June 22, 2018

    Everyone has been extremely helpful. Everyone has taken the time to explain all the steps that are needed to grow your future in debt relief. I thank you all for your help. I personally feel much better knowing that my future will be better once this debt consolidation has begun.

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    Verified purchase

    Reviewed June 22, 2018

    As long as everything is on the up and up. I've been told by my creditors that it's a scam. Now I'm being turned over to collection agencies. I realize my credit was going to take a huge hit but this has to be better than bankruptcy.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    The customer service representative was helpful, informative, knowledgeable, understanding and kind. We really felt like this was a good opportunity to regain control of our finances and alleviate debt. All of our questions were thoroughly answered. The customer service representative asked a lot of questions that really helped us flush out our high debt ration and the reasons behind the increased debt.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    I just enrolled in the National Debt Relief program with Gavin. He was very patient and helpful when reviewing, in detail, my credit report. The young lady that helped me thru the Welcome call was sweet and informative. So far so good!

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    My experience with National Debt Relief was great. They answered all my questions that I had. Explained the what I would have to do during the process. They made me feel relief that I can be debt free. I would recommend this process to others.

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    StaffTransparency

    Reviewed June 22, 2018

    Experience so for has been 10 out of 10. Great people. Great staff. Finally on the right path to relief. I would highly recommend National Debt Relief. They give you a clear path and timeline to be debt free. Yes!

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2018

    I contacted NDR as I wanted to consolidate and reduce my credit card debt so I can pay the cards off in a timely way. I found the personnel who helped me to be polite and detail oriented. I received concise, clear, helpful information. Follow-up (response) was fast.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    They are the nicest and friendliness people to deal with! They are so willing to help you get out of debt! They cared about me and my problems and wanted the best thing for me! They even helped me set up my email!

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    StaffProcess

    Reviewed June 22, 2018

    Everything went smooth & and easy. Real pro, knowledgeable, insight, understanding, well-informed, discerning and perceptive team. Just started with them so will see how it goes down the road. They assist me during the whole process and I already feel a sense of relief and no doubt that my final goal of becoming debt free will be reached. Thank you for all your help.

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    StaffProcess

    Reviewed June 22, 2018

    Dwane ** was very helpful and professional in explaining the program and answering my questions. I had almost given up on a solution for our debt, but am feeling much better about our situation since entering this program. Thank you.

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    Staff

    Reviewed June 22, 2018

    My experience so far has been very positive. I have taken the first steps to get out of debt. Everyone I have worked with has been very informative. Angel was the representative that I primarily worked with and was very understanding.

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    StaffProcess

    Reviewed June 22, 2018

    The people we spoke with were caring and supportive. Once this program kicks in our financial situation will improve immensely. The cycle of minimum payments and never getting ahead will stop. We will be able to budget and look forward to our lives. Thank you National Debt Relief for your assistance!

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    StaffProcessTransparency

    Reviewed June 22, 2018

    Clinton was great and easy to talk to. He thoroughly explained the program to me, what I should expect, and made me felt at ease with my situation. I was kind of nervous at first, but he described his similar situation, which made me feel better. I'm looking forward to getting out of debt with the help of your program.

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    ProcessTransparency

    Reviewed June 22, 2018

    Walked me through the entire process on my time, gave multiple options. Great experience, process was much quicker than anticipated. Looking forward to be debt free in around three years versus eighteen years, will save a ton. Best options out there.

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    Verified purchase
    Staff

    Reviewed June 22, 2018

    I found both Mr. Edward ** and the young lady who called to certify extremely helpful and professional. Mr. ** was extremely helpful and empathetic to my financial situation. He went out of his way to help me. I would recommend your company in a heartbeat.

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2018

    I phoned NDR on 6/21/18 regarding an issue with our account. Maurice answered the phone call. He was very professional, polite, extremely knowledgeable, & he went the extra mile to help me! He was awesome! He was patient and took the time to research my questions thoroughly. He explained everything that had transpired and what I needed to do to help resolve my issue. He was respectful. Maurice is definitely an asset to NDR. He should be training other Customer Service Representatives! I wish every time I call in I could speak to Maurice.

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    Staff

    Reviewed June 22, 2018

    My experience was wonderful and very helpful with my debt situation. Mr. ** was professional and very nice in helping me out. I am very pleased with the assistance I received from National Debt Relief. I would strongly recommended anyone who need debt relief.

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    StaffProcess

    Reviewed June 22, 2018

    They were helpful and had all the answers that I needed to every question I asked. They were friendly and gave recommendations that would truly help me through the process. They were understanding and made sure that they understood why I was in the situation that I am in.

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    Customer ServiceStaffProcess

    Reviewed June 22, 2018

    The whole process was easy and quick. The agents were very helpful and I left the call feeling relieved. Thank you so much. The agents were very understanding and knew exactly how I felt. Outstanding. Thank you all for a wonderful job.

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    Customer ServiceStaff

    Reviewed June 22, 2018

    Great customer service. Gene ** was patience and through. National Debt staff was very knowledgeable about the product, and was very concern that customers are fully aware of the way the program works. National Debt is fully invested in their customers, they are committed to the success of all of their customers.

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    Customer ServiceStaffProcess

    Reviewed June 22, 2018

    This process is already before you call and reach out for help, and I put it off too long. So, far everyone has been very professional, non judgmental and keeping you focused on what is most important. I feel like I have been informed and part of the whole process. Thanks!

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    Staff

    Reviewed June 22, 2018

    Everyone is helpful and great. It was more than I expected. The agent went above and beyond to help us get approved. Looking forward to the success at the end of the program. I will give anyone this company as a go to.

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    StaffProcess

    Reviewed June 22, 2018

    Both team members that assisted me were great and answered all of my questions! They not only made the process quick and easy but also put me at ease! I am confident that National Debt Relief is the best service to use when you are faced with a financial hardship, I would definitely recommend this service and these team members to anybody in this unfortunate situation!

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    StaffProcess

    Reviewed June 22, 2018

    I have never felt so supported and informed about a program. I am beginning this journey feeling confident that there is finally a light at the end of my tunnel of debt. From beginning to end of my enrollment I have nothing but positive words for the team at NDR. Thank you!!!

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    Customer ServiceStaffProcess

    Reviewed June 22, 2018

    The process getting started was easy. The customer service people were very polite and understanding. It was a good experience, I would recommend to a friend, it was a relief getting this process done I’m glad I did it, a start to straighten thing out.

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    Verified purchase
    StaffProcess

    Reviewed June 22, 2018

    Great experience so far. Very professional and kind. Went above and beyond to help enroll me in the program. I would highly recommend this program to anyone that needed help with their financial situation. I was very hesitant at first, but Bruno went above and beyond to help ease my fears.

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    StaffProcess

    Reviewed June 22, 2018

    Steve ** Was amazing at helping me get my debt to a place that I was comfortable with and excited. He even went above and beyond to keep some things the way I liked and he didn’t have to. I know it I’ve only gotten started with this program but so far they are off to a great start!

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    Transparency

    Reviewed June 22, 2018

    I am pleased with the service I have received. I had multiple options made available to me and they were explained thoroughly. I never felt pressured in any way to use the services offered to me. I felt like NDR was very transparent in everything they were telling me.

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    Verified purchase
    PriceProcess

    Reviewed June 22, 2018

    I had some credit card debt and I was in financial hardship. Enrollment with National Debt Relief was very simple. I'm in the middle of the program already and so far I've been pleased. The payment is affordable and fair. Being with NDR has made things a little easier. It'll be better when it's all over and done with.

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    Customer ServicePriceStaff

    Reviewed June 22, 2018

    I was in bad trouble and I needed help so I could get everything together. I’m almost 71 years old and I don’t wanna leave all the responsibility on my children. I don’t want people coming after me. I just wanna get the bait off the best way I can. NDR signed me up where I'd pay so much money and they would help pay my bills. It’s like I'd pay less interest and they would just help me out. I've only been in this problem once before and that was years and years ago.

    The debt counselors call me before creditors get paid off. They say that creditors want to settle with this amount and if it's okay with me. I say, “Yes, thank you.” They tell me what the amount I need and it’s in there every month. They just take it out of my account and it’s good. I don’t have to worry about it. Some of the people will call me and they’ll threaten to do something but I’m in the National Debt Relief program and I know it’s gonna get paid. They just have to be patient.

    They were also able to let me pick up a couple more that I had and put on there ‘cause no matter how much I work and how hard I tried, I just couldn’t pay them off. What sticks out the most is I give them whatever they can pay for me and they help me get the amounts together and this is the best way they can help. I’m impressed with them. They do good things for people.

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    Staff

    Reviewed June 21, 2018

    My experience with Vanessa ** has been truly amazing. I was terrified to enroll but she made me feel comfortable. Vanessa took her time explaining the program in detail and didn’t treat me like a sales tactic. Vanessa is very knowledgeable and has been amazing to work with. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed June 21, 2018

    Very good program, professional assistance, and signup. All parties I worked with were top notch pros, from Paul ** and the welcome operator I am very pleased. I have never tried a program like this and so far I feel it will be very beneficial, and I thank you.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    The agent that helped me, Marc **, was so helpful and polite. He was very timely with every response. He answered my questions and changed things when I would change my mind. He was very patient and made me feel comfortable with the situation. When I spoke with an agent from the Welcome call, she was very nice and knowledgeable as well.

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    StaffProcess

    Reviewed June 21, 2018

    Everyone has been great, and the process has been very smooth transaction. Having this much debt has been such such a stress, we are now working on a debt free life and I am so excited. Marcus has been very good at explaining everything in detail.

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    Staff

    Reviewed June 21, 2018

    My debt was overwhelming so I needed to get it consolidated and handled. We had a link from National Debt Relief during the enrollment and though it was a little tedious, it was not difficult. Working with them has alleviated the stress of dealing with the creditors. I have a significant amount that I owe, so the payment I make saves money.

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    Customer Service

    Reviewed June 21, 2018

    They were very helpful in explaining things to me and making sure i understood what they were talking about. I would definitely make sure to tell my friends and family about how they helped me. I’m glad I made the call.

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    Staff

    Reviewed June 21, 2018

    I felt like they really heard me out, they were friendly and on top of their game. I would recommend them to anybody trying to get help on debt. I feel like I can breath now. I never felt judged our looked upon.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    Glad I made the decision to let National Debt Relief help me get closer to becoming debt free... I don't know what else I would have done. Great customer service. Very friendly and patient with helping to answer any questions I had or if I was confused. Payment plan is straightforward and easy to manage.

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    StaffProcessTransparency

    Reviewed June 21, 2018

    Every little question and every point was extremely thorough. And made clear on how and why it is being done. Both team members I spoke to explained how the process worked in great detail and made sure I knew what was going on before I made a decision. Would recommend to others.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2018

    Excellent. Very helpful and informative and accommodating. I had a great experience with both customer service reps. I would definitely recommend this service even if it is to obtain information. I am very happy with the way both helped me and guided me through the process.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    I was very nervous to start this experience, and every person that I've spoken with has taken the time to make sure I understand every aspect, answered every question, and made me feel better about this scary decision. Patrick and Tameka really made me feel confident in my decision, and were so great to work with.

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    Staff

    Reviewed June 21, 2018

    The representatives were professional, polite, authentic and very knowledgeable in my opinion at this time. They answered my questions and were helpful in guiding me through signing the documents. They are an asset to your company and they represent you well.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    The initial setup and welcome call were very informative. Both representatives were polite, professional and knowledgeable. I will definitely recommend this service to anyone I know. The plan offered will enable me to be debt free in a reasonable amount of time. Thank you!

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    Customer ServiceStaff

    Reviewed June 21, 2018

    My husband and I found ourselves navigating through some very challenging financial times. We were struggling and didn't know where to turn. I did my due diligence and discovered many options were available to help us negotiate down our debt. I spoke to several companies and was on the verge of committing to a company when I came upon the information that National Debt Relief has an A+ rating and is listed as the number 1 source to go to based upon consumer's feedback as well as industry reviews.

    Prior to what was supposed to be my commitment call elsewhere I thought I owed it to myself to call National and I am so glad I did. Steve, the Account Supervisor welcomed me and went on to answer every question I had in length. When I shared that I had spoken with others he was not put off, but the exact opposite. He wanted me to know what I was getting with National and he did so without ever saying a negative word about the other companies. He was bright, informed and extremely professional. We have now made a commitment to work with National and have seen no change in the level of availability of personnel or information should we need it. Although we still struggle, we can rest easier knowing we are not in this alone.

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    StaffTransparency

    Reviewed June 21, 2018

    Very informative and helpful. It’s nerve wracking to have to go this route, yet Antonio was very helpful and was very patient with me as I ask numerous questions. He explained everything and would recap when I had any questions.

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    Reviewed June 21, 2018

    Veronica was too long. Question to the way she was explaining. Not in manner to understand. For instance failed to mentioned that the 475 that included in the payment was 9 for this, 12 for that. What she was saying was that I owe 9 for this, 12 for that. In my mind is that 475 + 9 +12 = 496 or other.

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    National Debt Relief
    Response from National Debt Relief

    Hello Luis,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffTransparency

    Reviewed June 21, 2018

    Spoke with 2 different ladies at different times, was pleased with both, in the way they explained things I needed to know. Marissa was very punctual with her phone appts. with me. The only problem I had was with the second lady, Ashlyn. It took me awhile to understand some of her explanations.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 21, 2018

    Shelley ** did an awesome job explaining the program to me as well as our options. She was friendly, courteous and knowledgeable. We received the emails timely and the directions were clear. We were able to sign everything in a timely manner and all of our questions were answered without feeling rushed through the process.

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    StaffProcessTransparency

    Reviewed June 21, 2018

    Atif ** was great, he explained everything very clear, he was very patient! I understood everything, and he guided me very well during all the process. I now feel relief, and ready to start this process and get out of debt as soon as possible.

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    StaffProcess

    Reviewed June 21, 2018

    Audia **, was a wonderful help! She answered each and every one of my questions and totally put me at ease through this process! Speaking with her the past two days and hearing all the great things this program will be able to do for me has made me excited and feel safe about this process to help me get debt free!

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    Customer ServiceStaff

    Reviewed June 21, 2018

    The consultant I spoke with on the phone was very thorough and very polite. She had told me what my options were and how much I was going to pay out every month and answered all my question. Thank you for your help.

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    Staff

    Reviewed June 21, 2018

    I am thrilled! I have been avoiding and dodging creditors because I couldn’t meet minimum payments. Shomari was wonderful and didn’t treat me like a loser because I was struggling. He was supportive and kind. Thanks NDR for making me feel worthy again.

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    Staff

    Reviewed June 21, 2018

    Everyone that I have dealt with has been very kind and helpful. I am so glad that I decided to come to your company to help me with my finances. It will be a relief to have a place to go to that will help me pay my bills off sooner.

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    Customer Service

    Reviewed June 21, 2018

    This went smoothly and efficiently. Was pleased with their knowledge and were able to answer questions for me. Feel relieved to work out a plan to be debt free by the time I retire. This should be something everyone should do to be free from DEBT!!!

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    Staff

    Reviewed June 21, 2018

    Everything has been good so far but I haven’t even made my first payment. Everyone I talked to seemed genuine and wanted to help. Looking forward to getting my debt paid off and under control. I appreciate all the help! Thank you!

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    Process

    Reviewed June 21, 2018

    Michael was very helpful on explaining the process and my current situation and the recommend course I should take. He broke down the payment and the process I should take and got me approved for a program that would help me get out in 3 years.

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    StaffTransparency

    Reviewed June 21, 2018

    I am very excited to start my recovery to a new debt life. Signup was simple. The explanation was just as easy. The people I dealt with with very well educated and know their stuff. Thank you for all your help!

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    StaffProcess

    Reviewed June 21, 2018

    So far this is been a very good experience. Devon and Frank have been very helpful in getting me started in this program. Everything that has been offered looks like it should complete my task of becoming debt-free. I would recommend to all my friends that are in the same boat to try this plan.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2018

    Just starting the program. So far, the communication with positive outcome are uplifting. Looking forward to the venture described to me while understanding the first 4-6 months will be the most challenging. Very nice staff and understand the challenges people face on a daily basis.

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    ProcessTransparency

    Reviewed June 21, 2018

    Chris listened and understood everything that I needed to explain to him in order to feel accepted as a person in need of help and guidance. I have not ever come across someone with his character before and am grateful for accepting the program outlined in detail and clarity! Thank you.

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    StaffTransparency

    Reviewed June 21, 2018

    I had many questions about debt consolidation and how it works. Everyone was patient, had clear explanations and were able to speak about what I could expect. I was satisfied with the level of knowledge everyone I talked with had.

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    Process

    Reviewed June 21, 2018

    I very happy to have chosen NDR for taking care of my debt since, they take you very serious and they want you to understand every process. They also want you to know what your signing and to understand it too. Thanks for helping me out with this heavy load of stress!!!

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    Process

    Reviewed June 21, 2018

    Great experience so far. They are really trying to help me get out of the financial situation that I am currently in. They broke everything down for me simple enough for me to really understand what I would be paying and how the process works.

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    Staff

    Reviewed June 21, 2018

    Everyone I spoke with was extremely helpful and answered all of my questions thoroughly. I feel like I am on my way to being debt-free at least that is eventually after conferring with this company. I did not, however receive the proof of attorney page that I was told I need to print out and fax back within five days.

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    StaffProcessTransparency

    Reviewed June 21, 2018

    This was a great experience. I appreciate Ben’s help. The process was easy and Ben assisted me with any questions. He explained the program thoroughly. I am looking forward to being debt free! I will definitely recommend this to my friends and family.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2018

    I had a lot of questions and was a bit nervous about starting the program. Both Krystle and Andrew were super nice and answered all of my questions. They made me feel like getting out of debt is actually a possibility for me. They were honest and respectful during every phone call.

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    Staff

    Reviewed June 21, 2018

    Wonderful service. Representatives are friendly and genuine. It gives hope that I will be able to take my life back into control. It's nice to have help in removing debt that seems like it just will never stop. I'm excited to start moving forward with this and get things cleared up.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2018

    I was treated so nice by Maryam ** during my initial call, she was so helpful to answer all of my questions and was so thoughtful of my time and made it easy for my husband and I to enroll. My welcome rep Ed ** was equally as helpful, he explained each step and provided excellent customer service through out the welcome call.

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    Reviewed June 21, 2018

    National Debt Relief got me a very good settlement on one of my accounts and was very helpful in explaining the settlement to me. NDR is doing a great job to get me debt free!! Would highly recommend to anyone!!

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    Transparency

    Reviewed June 21, 2018

    I was guided to follow up with my legal matters and was walked through with ease. I was told all the information I needed to move forward confidently even while I was driving. I would recommend the process to anyone else suffering from snowballing debt brought on by creditors.

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    Staff

    Reviewed June 21, 2018

    I was in need of help getting my debt under control. Thanks for the help, You have done great at showing me a way. I can't wait being out of debt in 33 months. Your people are very courteous and informative. Thanks again.

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    StaffTransparency

    Reviewed June 21, 2018

    I would recommend a friend because they treated me with kindness and they were professionalism. In their job. She was very clear and explained their policy where I could understand and the way I felt good about the company and she helped me through the process. I thank her and National Debt for helping me through hardship. The company is a great thing for people to get help and I’m glad there are companies that can help people in time of need. I Thank Mercy for your help for and professional help. She is a great employee. She is a 5 star. Ty again.

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    StaffTransparency

    Reviewed June 21, 2018

    My Representative at National Debt Relief treated me fairly and with compassion. There was no 'hard core', fast talking sales pitch. The road to financial recovery was explained with clarity, logic, and respect. I would definitely recommend this company to family and friends.

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    ProcessTransparency

    Reviewed June 21, 2018

    I had a great experience with Geri **. She explained the program so well. It’s easy to understand and helpful to know my rights. I am eager to continue working with you guys. I feel like I made a good decision to move forward with consolidating my debt.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2018

    The initial call was clear and concise. I got all of the information I needed to make my decision to move forward. The welcome call was also done well. Good refresher for the information needed. Both gentlemen I spoke with were friendly, professional and able to answer the questions I had.

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    Customer ServiceStaff

    Reviewed June 21, 2018

    I have had a great experience so far. Everyone I have talked to has been very kind. They are willing to help and answer all questions. They also have responded within a timely manner. They made me feel better about my decision even though I was and am still a bit anxious about everything. I hope this works out well for me. Thank you.

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    Process

    Reviewed June 21, 2018

    I have had a very positive experience working with National Debt Relief. It is a relief to me to know I will be out of debt in a fraction of time with their help. They have been very helpfully and informative in explaining the whole process to me.

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    Customer Service

    Reviewed June 21, 2018

    Fast, convenient and friendly service. I was turned down from another company because I did not have enough debt. So I researched other debt relief companies. Yours was rate with 5 stars. I continue with application. I had a call back within minutes. I also found out that they take care of my payday loans. The only thing they don't take is debt 500 or under which was okay for me because the money I am saving I can pay the rest off faster.

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    ProcessTransparency

    Reviewed June 21, 2018

    Helpful, informative guiding through the process. Paul and Dorian were wonderful and explained the process thoroughly. They made a stressful process easy to start and took a lot of fear out of it. If you unfortunately ever need credit counseling I highly recommend National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2018

    I was ill and I was out of work for a while, and my house was going into foreclosure, and going with one of National Debt Relief's services was the only way I felt I could get back on track. I researched on the internet and National Debt Relief had the highest rating that I saw and the most positive comments. Their representatives were always nice. Our conversations were usually right to the point, and they don't drag them out. They told me what they were calling for, and if I could do it or not. Also, they told me I could be debt-free between 24 to 48 months unless I put more money in, then things would go a little faster. I've been with them for a year and the money comes out of my account on a monthly basis.

    I haven't been keeping up with the progress, though. And I don't know if anything's gonna pay it off. I have access to looking up the information and I really haven't been diligent in that. So I had on my mind actually to call them this week because I don't really know what's going on and if anything's been paid. But I received a couple of calls a month ago about adding other accounts that they found and telling me what money I pay for that. Also, they've been cooperative and I understood everything they explained in the beginning, and everything's been okay.

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    StaffTransparency

    Reviewed June 20, 2018

    National Debt Relief has been a godsend when it came to me finally coming to the decision of getting assistance with getting out of debt. The staff has been very polite and courteous and explained every step to me. I would strongly recommend National Debt Relief if you need help.

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    StaffProcess

    Reviewed June 20, 2018

    The team was very patient and helpful throughout the process. I was able to get back on track on becoming debt free through National Debt Relief. They make the process and application easy to under. Thank you guys so much. I really do appreciate it!

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    StaffTransparency

    Reviewed June 20, 2018

    The experience was a very pleasant one. All the information was explained in a very professional manner by Jason **. The documents were very clear and understandable. Thank you Jason ** and team very much. You all did a very good job.

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    Staff

    Reviewed June 20, 2018

    If they resolve my debt as they said, it will be wonderful. There was no way I could pay these debts. A spending spree is no way to get over a bad divorce. It will still be a struggle but it is doable. These people are nice and really seem to want to help.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    I received excellent customer service from the NDR team. Without going into too much detail, I would like to say thank you for all the information, guidance and options provided. I feel comfortable with the NDR team. In addition, NDR provides many resources and options for clients to work with NDR and work through the program. Thank you to Shea for helping me get started with NDR.

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    StaffTransparency

    Reviewed June 20, 2018

    Everyone I spoke with was very informative and helpful. They explained everything very clearly. I was nervous about it at first but the ladies were so helpful and explained everything I had questions about. I would highly recommend them! I hope this will work as smoothly as it sounds. And hopefully I’ll finally get out from under crippling credit card debt.

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    Staff

    Reviewed June 20, 2018

    Wayne ** was very professional and assured me that I have made the right decision joining National Debt Relief. I am looking forward to getting out of debt and changing my credit score. Looking forward to working with Wayne ** and Sonia **. I need my life back on track and on the positive. Thank you.

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    Staff

    Reviewed June 20, 2018

    I had been putting this off for several months. Even though I'd been drowning in debt, I'd been doing the best I could to make above the minimum payments. However, with the high interests I just can't pay down the balances. Eager for good sleep and to try a last ditch effort, I gave these guys a try. Within minutes I was speaking with an Agent who did not judge me and educated me on the success rate that they have. I am excited to work with this company and never let this happen again.

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    Reviewed June 20, 2018

    All my questions were answered in a way that I could understand. I will be able to be debt free in a very short time. Juan ** made me feel comfortable and did not judge me. I feel confident that this is the solution to my situation and immense relief.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    Everyone was friendly and well informed. The customer service team was very helpful when answering all of our questions. I hope all of the information was acute. We have never gone through a debt relief program before, so we are still feeling a bit uneasy about it all. I guess we will find out. OT paying our creditors, and having them call for payment, sounds very stressful. We are hoping for the best. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2018

    Customer service was amazing. My questions were always answered thoroughly and quickly. My phone calls, voicemails, and emails were always answered in a timely manner. The two people I spoke with were pleasant to speak with and thorough about the process. Angelica is my favorite. The process is explained in great detail.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Felt comfortable, and informed with the process. Answered all my questions, and felt the people were knowledgeable with the NDR program. I was concerned about giving my personal information, but after talking to them, and checking their history and rating on the internet... I felt relieved.

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    StaffProcess

    Reviewed June 20, 2018

    Enrollment process was smooth and the representatives that assisted me were very informative. I can't wait to see how the rest of the process works, and eager to see the benefits of the program with National Debt Relief Services. I want to thank everyone so very much for all your help.

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    Staff

    Reviewed June 20, 2018

    I had a great experience with National Debt Relief. Oz ** pretty much laid out all the information I needed. He's definitely a professional. I didn't think that my debt was going to get that easily settled. I would definitely recommend this service to a close one.

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    Staff

    Reviewed June 20, 2018

    Phoned to find out what I can do with my debt. They were nice helpful and friendly, a little hard to follow as there is a lot of information that they provide you with for this service, but overall a good experience and hopefully it will be a good end as well.

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    Staff

    Reviewed June 20, 2018

    Great people understood what I needed and went above and beyond to help. They were nice and respectful and I don't think I could have made a better choice. This program will help me save some money and become free of my debts.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Daniel explained everything so that I could understand it. I asked questions, and he answered right away. I feel like I am doing the right thing because of his advice. Monica also was very helpful, even though we are having some problems getting the emails to my email address to help set up the online account.

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    Staff

    Reviewed June 20, 2018

    Polite, knowledgeable personnel, quick enrollment online saving me money and quick debt pay off time. So far so good. Will keep you updated in the future as to any problems occurred during the process. All reviews I checked were great and they were #1 on the top 10 list for companies listed.

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    Customer Service

    Reviewed June 20, 2018

    Per phone conversation & email confirmation of lowering debt relief amount from $402 to $315 starting 07/04/2018, with Anthony's assistance, made me very happy. Realized the negotiable amounts based on hardship according to my situation is ongoing and can be readjusted when there is a need to, based on unforeseen addt'l expenses, etc. NDR being voluntary & concerned about the person needing debt relief is better than negotiating with the bank directly... Thank God!

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    Reviewed June 20, 2018

    Monique needs to learn to talk more slowly and clearly. I had to listen to my v-mail 3 times to get the number she left. Picky, I know but everything else was OK. Maybe a little practice time with Edgar would be helpful.

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    Staff

    Reviewed June 20, 2018

    Everyone that I came in contact with was very helpful and patient. I had many questions and concerns. With never being in this situation before, I must say that I was extremely nervous. I would definitely recommend National Debt Relief to my friends! Now I am well on my way to being debt free!!

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    NDR agents were very thorough with explaining how the program works and took the time to answer any questions that I had. I just entered the program and they have yet to secure a deposit towards settlement of any of my debts so the jury is still out as far as total satisfaction.

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    Staff

    Reviewed June 20, 2018

    I'm excited to start this journey. Everyone that I have spoken to so far has been really helpful and assuring. I am confident that National Debt Relief will be able to help me be financially stable again. Everything has been easy and I would definitely recommend this to everyone I know.

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    Customer ServiceProcess

    Reviewed June 20, 2018

    Very thorough with describing process of walking through this experience of Debt relief and working with the outstanding creditors and their response if speaking with them. Thank you for your assistance. Much appreciated! Look forward to having this process done and over.

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    Customer ServiceProcess

    Reviewed June 20, 2018

    From enrolling to the program to the welcome call, so far things have gone smoothly with the reps over the phone helping and guiding me through the process and paperwork. Only obstacle now is to follow through with the program and survive my creditors.

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    Process

    Reviewed June 20, 2018

    Tamica and Justin were true professionals. They provided detailed information to get my program started. This is such a welcome relief for me. I am looking forward to be coming debt free knowing that I will have total support with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    National Debt Relief is there to help. And they were. I am so happy that I made the call. Friendly and knowledgeable staff that guide you through the process and don't judge on why you are having this conversation. They are truly there to help. Thank you National Debt Relief.

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    Staff

    Reviewed June 20, 2018

    I have received awesome help from very respectful individuals! I will wholeheartedly recommend NDR to all my friends and family! Financial freedom is now in sight as opposed to last week... I did my best to keep up with the payments, but the principal owed was not being lowered at all!! Thanks for all you do!!

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    StaffProcess

    Reviewed June 20, 2018

    My originator and welcome center specialists have been outstanding in communicating the facts relating to the program and answering my questions. I feel relieved, safe and cared for in making the decision to consolidate. I look forward to being debt free in such a short period of time.

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    Staff

    Reviewed June 20, 2018

    My experience applying for debt relief was excellent. Erik ** was very helpful in my decision. I look forward to working with you for the next few years. Thank You for giving me peace of mind and relieving so much stress.

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    Staff

    Reviewed June 20, 2018

    Each person was knowledgeable and relaxed. I felt comfortable with enrollment and how great they were with getting me documents electronically. The representatives for this company are the best and they are patient. I would recommend them to anyone trying to get out of debt.

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    Reviewed June 20, 2018

    It's taken a load off me. I feel a little relief already. Just want this to go away. Happy that I found something that may help me. It's been so stressful. Happy to hear that there is a way out of this.

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    Customer Service

    Reviewed June 20, 2018

    Hoping all will go smoother than it sounds. I had a hard time understanding the second call's voice. I'm grateful for the chance to get out of debt at my fixed income. I was assured I can rely on NDR if any problems from creditors arise. Thank you!

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    Customer Service

    Reviewed June 20, 2018

    My initial interaction has been amazing, I am in the customer service business and I believe that NDR has given me one of the best experiences so far and I look forward to continuing to work with them. I am excited to make my way to financial freedom with NDR in my corner, being able to ask any questions I have and getting them answered makes it an even more peaceful experience.

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2018

    Great costumer service. Clean and clear about everything in the process and willing to answer any question about the process, it give me hope to know that I was going to be able to be help and feel secure about all the help available for me.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    Had a great experience with Oz ** and the woman that did my welcome call. All questions were answered with easy understanding. I kept trying to see if there was any cons to what I was doing and I couldn't find myself not doing this debt consolidation since it will be helping me become debt free 5 years early, and saving me 22k over the next 8 years. Thanks everyone.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2018

    I was sinking in debt after losing part of my income. I wasn't behind, but growing close. I reached out and got an immediate response by email and phone. I wasn't able to call back for a few days, but I called and Spoke to Rachel **. She was amazing and very personable. She walked me through the process and before I knew it, I was all set and I feel a lot of weight off my chest. I can breathe easy knowing you guys are taking care of me. Thank you so much for all you do.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I could not be happier that I got Shelley ** when I made my phone call into National Debt Relief. She has been more than willing to help me along this path to better my financial situation and has answered all my questions in a very professional manner. I have emailed her several times with questions and all responses have been very quick and helpful in getting me started. 11/10 would recommend her and the very nice lady (whose name I have forgotten) I was transferred to to anyone that is looking to get debt relief from student loans.

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    StaffProcessTransparency

    Reviewed June 20, 2018

    Everything was "EXCELLENT" being explain by you about the program and I was able to understand clearly. Thank You!!!! I will recommend your program to any and all who need debt help. Your people are very professional and courteous. Plus they listen to all of your concerns about debt relief to better help you to make to best choice.

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    StaffProcess

    Reviewed June 20, 2018

    They were very helpful. I appreciated the professionalism and understanding. They were so patient and took the time for you to understand the process. It is great to have someone that can help when I was not sure what I was going to do.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Joseph was courteous, understanding and extremely helpful explaining the process. He made me feel comfortable and secure. I've been postponing this call for months and was afraid of any hardship or difficulties to have it approved and well monitored. I start the process feeling confident that my life will be much better within a couple of years. Thank you.

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    StaffTransparency

    Reviewed June 20, 2018

    Very friendly, polite and making me feel so much comfortable and easy where I can understand the procedure. The agreement is well explain and the documents can be signed in a convenient ways. Looking forward to this family and heading to debt free days.

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    Customer Service

    Reviewed June 20, 2018

    Enrollment seemed ok but very tedious. Rep talking while I tried reading documents very difficult. Talked too fast felt like the "bums rush". Welcome was awful, not all of us seniors are computer savvy. Too many emails burying me. Talked too fast. Very stressful to a senior.

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    National Debt Relief
    Response from National Debt Relief

    Hello Daniel,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Staff

    Reviewed June 20, 2018

    When I alerted the DF about some changes in my income and my hardship I encountered two people who shut me down and refused to understand where I was coming from. They were totally unwilling to help. When I pushed back and said that maybe it was time for me to negotiate with creditors on my own--I was transferred to someone who was “willing” to help. I am not sure about this interaction either as I read this morning the emails he sent me.

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    National Debt Relief
    Response from National Debt Relief

    Hello Sharon,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve your concern. You can also call us directly at 888-660-7427.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Everyone was helpful when I started the program. Within two hours I received my first called follow by emails. Customer service was great and they answered all my questions. They allowed me time to review all my paperwork. I really appreciated them.

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    Staff

    Reviewed June 20, 2018

    My experience was great, everyone was helpful. This will change my husband and my life a whole lot. Cierra and Keith did very well explaining everything, keeping me in the loop. I will recommend someone to this company. They gave me all information I need. Thanks.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    I am just starting the National Debt Program and very nervous about being in the program, but I must say Atif ** has been very helpful in reassuring me this is a best opportunity to get out of debt. I am a retired customer service representative and I have to say everyone I have spoken to so far has given outstanding customer.

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    National Debt Relief
    Response from National Debt Relief

    Phyllis thank you for taking the time to get in touch with us. We're very pleased that your experience with our agents was positive. We encourage you to check in with our team when you can so you can stay updated on the account. We'll reach out when we have news for you. Best of luck as you complete the program!

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    Customer Service

    Reviewed June 20, 2018

    I cannot give 5 stars until I see what NDR can actually do for me. The customer service experience was good and I feel hopeful. I chose this company due to the reviews and affiliations. I am fairly confident in their ability to deliver what they said they could.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    My recent call to National Debt Settlement was very professional and courteous. Oscar really did everything he could to help me get started. I’m looking forward to the day when I am debt free and able to start over. Thank you.

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    StaffTransparency

    Reviewed June 20, 2018

    Mr Steven ** was a very decisive and honest and everything was well explained by him which gave me a sign of relief before this even got started. I enjoyed talking to him the whole time. He absolutely gained my trust within no time because he was very professional caring and honest and most important he was very helpful so I would like to personally Thank Mr Steven ** for all his help.

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    Transparency

    Reviewed June 20, 2018

    My husband and I feel comfortable and excited to get rid of all the bills the way National Debt Relief has explained to us. They answered all our questions and explained everything to us. Can't wait to get started on this journey to debt freedom.

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    Staff

    Reviewed June 20, 2018

    I would like to thank one of your employees (Nancy) who was excellent with communicating information to me and assisting me with this new experience. She was very patience and encouraging. She was able to assist me so now I can say that we make the right choice in eliminating my bills. She was so polite and understood my needs. She talked me right through the procedure and answered all questions I had. An excellent job done for me the customer. Thank you so much.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    Everyone that I spoke with on the phone was friendly and helpful and I’m so happy to start this process and become debt free! I’m looking forward to communicating with NDR throughout this process because they seem like a group of people who care.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    Both people that I talked to were very helpful and informative. Every time that I asked a question, they were very happy to answer. Steven was very patient with all of my questions. They were both very courteous and friendly.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2018

    Excellent and polite clear communication and service by Jeff **. Explained how the program worked and answered all questions in detail. Was very friendly and timely with calls. I will be recommending friends because this is a very good program.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Very professional, great customer service, easy to understand, explained in a very professional manner. A very professional company to deal with. Would be able to refer other people and friends to this company. Anyone should be able to complete the program with the outline they give you.

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    StaffProcess

    Reviewed June 20, 2018

    The team is very helpful and informative. They made this process so much easier than I thought it would be. Awesome experience. I would recommend this team to anyone I know that needs help with debt relief help. I was stressed thinking of the process but they really made it easy.

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    StaffTransparency

    Reviewed June 20, 2018

    This gentleman (James) was polite and patience. He was very informative and explained everything as we went along. He listened to my concerns and helped us to understand the upcoming months of what is to be expected of us And how to become debt free.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2018

    It was so easy to begin the process. Steven ** was so helpful and reassuring. Thank you NDR for your help so far. The stress of my debt was nearly overwhelming, after just a few minutes on the phone with ndr and I began to feel more at peace.

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    StaffProcess

    Reviewed June 20, 2018

    I worked with Aaron ** today getting enrolled into the debt relief program. He was very helpful and made the process extremely easy. The whole process from start to finish took about an hour. At the end of that hour I felt relief like I haven't felt in months. Thank you so much Aaron! You have no idea how much that hour has changed my life. He is an amazing asset to your company. Give that man a raise!

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I was on the phone today with John. He was able to answer all my questions. I have been looking for an answer to get rid of some of my debt. John seemed happy to help. Rare in this world to have some kind of help. Always had to go out in the world and get what I needed.

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    StaffProcess

    Reviewed June 20, 2018

    The whole process of getting everything setup was extremely pain-free and helpful. Both of the representatives that helped me were extremely helpful and knowledgeable. I was a little nervous at first. I thought "here we go again. Another company that wants my money." That was not the case this time. I am very happy that I enrolled in this program and look forward to being debt free. Thank you NDR.

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    StaffProcessTransparency

    Reviewed June 20, 2018

    National Debt Relief was very understanding to my needs, no judgement and welcome me in the program. They explain the program into detail and simple word for me to understand. They assured me that they will be there all the way in the process of the program and if I legal help they will be there as well.

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    Transparency

    Reviewed June 20, 2018

    Counselors were attentive and appeared to be honest/forthcoming when enrolling me in the debt relief program. I was talked through the contract and the representatives seemed to be transparent. I feel confident that I'm on the right track working with NDR.

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    Customer ServiceStaff

    Reviewed June 20, 2018

    I would definitely recommend this company for debt resolution! The customer service representatives are all professional and helpful and they work fast. In the short time I have been enrolled in the program, two of the accounts have been resolved and another is in the works. Thank you for the good experience National Debt Relief.

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    StaffProcessTransparency

    Reviewed June 20, 2018

    Great service. I'm very happy with the result I got from them. They explained to me step-by-step how the program work. The good thing is I don't have to deal with collection agency anymore, they take care of everything for me. I would definitely recommend National Debt Relief to all my friends and family, they are the best.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    Everyone is very professional and they make you feel comfortable. I’m so relieved that my debt is going to be paid off with one payment per month. Everyone I spoke to took the time to answer my question and if I was still not understanding they would patiently explain it again until I understood.

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    Reviewed June 20, 2018

    My experience was uplifting although there was lots of information and was reviewed rapidly. I am excited to be debt free down the road. I just hope the process goes smoothly and I won't have to use the legal services.

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    Staff

    Reviewed June 20, 2018

    Speaking with someone regarding my financial situation hasn't been easy. It's rather embarrassing to admit having financial hardships. However, the representatives I spoke to were very helpful, knowledgeable, professional, and I felt some relief. I really appreciate the help I received from both representatives. I can honestly say that I am now breathing easy knowing that I have a professional team helping me get my finances back on track.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2018

    I was overextended and my wife was in school and we’re having trouble keeping up. National Debt Relief was the most highly recommended of the debt relief companies so I decided to go with them. We did the enrollment process in the night so it was easy enough. They told us what they need us to pay, asked us if we could pay that and we agreed. The process could’ve been explained a little bit more clearly though. But for the most part, any misunderstandings have come from our little focus on the conversation due to the harrowing nature of what we were attempting and in the end, we felt a lot better.

    They’ve listed our debt and they’re paying it off, they’re offering settlements to those companies as those companies come looking for them. The debt negotiators are always courteous and helpful and answer questions calmly. They sound like they actually know what they’re doing and they’ve been trained to do this and it’s not like I’m calling a support center in Mumbai. They’ve already retrieved and achieved four settlements and more will be coming down the road as we have a total of 16. Also, when we have interacted with their customer service team, it’s just as good each time. Overall, National Debt Relief is adequate and helpful.

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    Customer ServicePriceStaff

    Reviewed June 20, 2018

    I originally went through Lending Club which was something I shouldn't have done. I didn't do my research and it cost me a lot more money in the long run. National Debt Relief provides me with debt consolidation and settlement, and they’ve got a huge portion of the cut down on a lot of the settlements. It’s helping me get my debts paid off, which is a great thing. Everybody’s pretty polite, nice and very informative. Someone gets back with me, so it’s pretty good customer service. I’m happy with the whole situation and it cost me a lot less than what I was gonna have to pay with the interest.

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    StaffTransparency

    Reviewed June 19, 2018

    Both representatives for National Debt Relief were clear to understand and answered all questions and concerns. They were able to help relieve any anxiety I had about signing up with National Debt Relief program. I feel I have taken the first step to become debt free.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    the agent called to do my welcome call and although it was not who I had originally talked to she was pleasant and courteous, she had an accent but I was able to understand her clearly. She was precious and helpful answer with my answers, she made sure I understood everything. It was a pleasant experience.

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    StaffTransparency

    Reviewed June 19, 2018

    They made it as clear as water how everything would work. They also cared about my situation and made sure I was happy with the outcome. They also made sure I understood everything before proceeding any further. I would recommend them to anyone anytime.

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    Staff

    Reviewed June 19, 2018

    I am so positive about being debt free. Everyone is so knowledgeable as they walk me through something that I have never experienced before. If it can be done, this program, National Debt Relief, can be the one to do it. I know it was my Lord that led me in this direction.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Each representative that I have spoken to was friendly, professional, and very helpful. They were able to answer any questions I might have and made me feel less anxious and worried about needing their services. I spoke with Eva and Marcus and each one was very friendly and professional.

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    Staff

    Reviewed June 19, 2018

    I was very nervous about this decision and had a lot of questions, both people I talk to were extremely courteous and answered all my questions. I would definitely recommend to a friend or anyone who is struggling or drowning in debt. I have just started but taking the first step has already release some of my anxiety. Thank you for helping me.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 19, 2018

    I was feeling like a loser with all this debt but National Debt Relief was helpful, professional and non-judgmental. They walked me through the process and explained everything thoroughly. I feel hopeful that I will be able to get control of my life and finances and have a positive future. I couldn't have done it without them. I highly recommend them. It was fast and simple. I'm glad I made that call. Thank you.

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    StaffTransparency

    Reviewed June 19, 2018

    Joseph ** and the Welcome Call team have been excellent. They were clear, courteous, and thorough when talking me through the program and steps. I would definitely recommend this program to anyone in need of debt help. Thank you so much!

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    StaffProcessTransparency

    Reviewed June 19, 2018

    Your representatives are very helpful, they explained everything to me. They were very patient with me in helping me through the process. This has been a great lift off my shoulders, Thank-You! I hope the next four yrs goes as smoothly as this first process did!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 19, 2018

    Just enrolled, so far seems to be a good program for me. On the "welcome" call, I had difficulty understanding what the associate was saying. He talked so fast. But overall I am pleased with how well everything has been explained in great detail.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    Very professional company. Erick answered all my questions. Janice was great on the welcome call, made sure I understood everything. I would recommend this company to family or friends. They both were polite and made me feel welcome. Understood my problems.

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    Customer ServiceStaff

    Reviewed June 19, 2018

    All of my questions were answered to my satisfaction, Conner was excellent. My welcome call was sufficient, not exceedingly great but not bad either. Stephanie was a little difficult to understand with her accent, but she was very helpful and answered any questions I had as well.

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    Staff

    Reviewed June 19, 2018

    The representative was very friendly and helpful. Hopefully everything gets resolved smoothly and efficiently. I want to be in touch with the same representative again. Thank you for everything is great. Keep up the good work. I'll be in touch.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    Amazing!!! I'm so thrilled to be working with you guys. I felt so lost and buried and didn't know what to do to get out of this situation. The entire process was as painless as possible (regarding what's at hand) and both Krystal and Frank (I believe) were so helpful and accommodating. I feel taken care of. I feel in charge of my debt and I now have a plan. Thank you.

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    StaffProcess

    Reviewed June 19, 2018

    My experience with this company has been very satisfying and I hope to be an equally good participant in the program chosen for me. Thanks to everyone who has taken the time to try and help me. You were really there for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2018

    Great customer service. Talked to a rep that was really nice and made me feel good about getting a jump start to finally have peace of mind with my debt. He also made me feel excited about my future financially. I am looking forward to having a good relationship with the company.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    Very helpful and made me feel good about my problems. I am looking forward my new help with my new way of control of my bills and spending habits. This should make life much better and give more time to enjoy my retirement with my family and friends.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    Great personality and a good service. The best to explain everything about my decision I take. Thank you to help me about the situation the I have. I chose your company because you have a great report about take care people like me.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    Lance ** was the most helpful representative and answered all my husband and I questions about our debt and how NDR works and the procedures. Was not pushy in any way. William was excellent at welcoming us and precise about our info and was very patient with me as I live a chaotic life. Definitely will recommend NDR to any and all who may need help.

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    Verified purchase
    Staff

    Reviewed June 19, 2018

    Representatives friendly, honest, straightforward to address whatever issues related to your financial condition, find the very best option to fit with your budget that help you pay off your debt faster in the timely manner to become a debt free. Would recommend.

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    Verified purchase

    Reviewed June 19, 2018

    Amazing service!!! Very helpful from start to finish, working with you every step of the way! I'd recommend to anyone looking to get out of stressful debt and turn their life around! Narrowed it down to a 2 year plan!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 19, 2018

    It felt so amazing to take the first step in becoming debt free. Nick and Blake assisted me and were able to answer all my questions (I had a ton). Thank you for helping me through this process and not making me feel embarrassed about asking for help!

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    StaffProcessTransparency

    Reviewed June 19, 2018

    The entire process was quick an easy. The initial agent, Tee **, was courteous and thorough. All of my questions were answered and the entire process was "walked through" with me step by step. I feel that NDR is working on my behalf to see that the entire procedure is a "win/win" situation for the both of us. Thank you very much!

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    StaffProcessTransparency

    Reviewed June 19, 2018

    He explained the process very well. He has a kind and generous voice, and made the process easy. Thank you!!! I feel so much better going through this, knowing NDR is helping along the way. It's almost too good to be true.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    I just got enrolled into the program and so far everything has been easy to set up and they provide a lot of information. Hopefully this program will get me out of debt. The representative I have spoken with have been very kind, very understanding and answers all of my questions.

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    Verified purchase
    StaffTransparency

    Reviewed June 19, 2018

    Speaks clear to easily understand. And make you feel comfortable, don't feel like being rush, professional, when asked to say it again, she explains it clear so I understand. She is courteous. Most of all she has calm voice and makes client not nervous. I would say she is thorough in her explanation. Yes I am new to this. Am glad she is the welcome person. I would recommend Debt Relief to a friend.

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    Staff

    Reviewed June 19, 2018

    I would definitely recommend this to a friend. Didi help me and was really nice. He answered all my questions. He was very professional at all times. Am so happy I found you guys. If someone I know I would recommend without a thought!

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    Signup was easy and they went over everything. All the documents were provided and reviewed by section and then the welcome call verified for accuracy. I hope to be successful in the program and move on. I like that you can pay in advance.

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    Verified purchase
    StaffProcess

    Reviewed June 19, 2018

    Three words that describe the help I received. Made me feel comfortable with my decision. Although the position I am in, I created. They made me feel better about the situation at hand. Very thankful. I would recommend this program to anyone that has a hardship and needs help!

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    Verified purchase

    Reviewed June 19, 2018

    So far seems it's going well, when this process is completely over and I'm debt free I can more likely elaborate more if it was all worth it. So far they been communicating with me when they have talked with creditors about resolving my debt!

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    National Debt Relief
    Response from National Debt Relief

    Alexandria, thank you for taking the time to leave feedback for us. We can't wait to hear about your experiences as you continue in the program. Best of luck to you and we look forward to more good news!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    The gentleman Dwayne was super sweet and made this process so much easier and very easy to understand. Answered all questions and the lady about legal part was super sweet. She made sure I was set up and understood everything that was going on.

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    Verified purchase

    Reviewed June 19, 2018

    Danny was very patient in showing me the steps to take in enrolling in this plan. I feel very comfortable that this will provide me some relief from my mounting debt situation. I look forward to be able to complete this new plan.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 19, 2018

    Everything went very smoothly. Lonnie was very helpful and patient. The process went very quickly. The welcome call person was very professional and polite and he verified that I understood everything that I was signing. I would recommend this company to anyone who was trying to pay off their credit card debt.

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    Customer ServiceProcessTransparency

    Reviewed June 19, 2018

    Very informative and plenty of opportunities for q&a making sure I know what is going on. I understand the complete process and know what to expect. Communication throughout the whole process and easy to understand forms. Overall very happy with service.

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    Verified purchase
    Customer Service

    Reviewed June 19, 2018

    When I called I was very apprehensive about the services offered. In a time where fraud is very prevalent however Ben and Keith were very professional and cleared all my doubts. I will definitely recommend to a friend in need.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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