National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed May 9, 2019
I just completed my application with National Debt Relief, I feel a little relief. The Representatives at National Debit Relief was very helpful, answered all my questions, patience and make me feel welcomed. I would recommend a friend or family member to sign-up with National Debit Relief if you are in debt and struggling to make payments.
Reviewed May 9, 2019
Both representatives that assisted me were fantastic and Reassuring, gave me peace of mind. I feel like they care about the client. Here is to hopefully becoming debt free, also excellent with following up with phone calls not overly bearing. Very polite.
Reviewed May 9, 2019
I decided to give NDR a call and they helped me out a lot. I have tried other companies before, and they didn’t stay in contact and let me know what was going on. But National Debt calls all the time. They consolidated all of my debts together. Whatever they decided to do for me, I was willing to do because I was about to go crazy. I didn’t know what to do. They're worth for what they do. And so far, they do everything they told me.
They were able to stop me from trying to pay all the little bills and the little credit card I did had because it wasn’t paying enough on them. So, I wasn't doing anything but making the interest higher than what it was. With NDR I don't even have anybody call me anymore. NDR works with you. Even when you can’t pay the money, all you gotta do is call them and let them know. I feel real comfortable. The people at NDR were good. They back up their word and make your life a lot easier. They take all the credit cards off your shoulder. They did me right, and I believe they do anybody they deal with right.
Reviewed May 8, 2019
The process was friendly, efficient, and professional. Truly a great welcome. The process to fill out the required forms wasn’t too long and the NDR representative was patient explaining everything. I hope to finish this program in a timely fashion.
Reviewed May 8, 2019
The National Debt Relief staff was professional in handling my first call, and client focused in assisting me at each step throughout the initiation process and paperwork. Correspondence was timely and easy to understand. I feel confident knowing I am getting the best debt negotiations and assistance needed for me at this time.
Reviewed May 8, 2019
I look forward to National Debt Relief assisting and guiding me to becoming one of their numerous successes. I am deeply appreciative for the assistance that has been provided. I am especially pleased that I was at no time made to feel guilty about my situation. I am so thankful that National Debt Relief has provided me an opportunity to help and guide me through my financial crisis.
Reviewed May 8, 2019
I had an excellent experience so far in switching my accounts to NDR. They are very organized and detailed when it comes to explaining the program and setting the right expectations. Kudos to Brian and Ed for helping me setting up my account with NDR. Great work!
Reviewed May 8, 2019
The staff is professional, friendly and willing to explain the whole process. Every steps has been explained fully and I understand the process. Every topic that was discussed was emailed to me for my records. I was happy I called, Thank you. I hope the program works.
Imelda, thank you for taking the time to leave a review this morning. We're glad that you understood the process; we encourage you to continue asking questions to familiarize yourself with the process. We'll do everything in our power to help you be successful here.
Reviewed May 8, 2019
Everyone was very professional and done a great job explaining the plan and making sure any questions I had were answered and how to reach them if I have any future questions or concerns. They also walked me through how to any e-sign my documents as well as how to do a screenshot with my smartphone. The entire process was made clear and I'm very grateful for the help and feel like a load has been lifted from my shoulders.
Reviewed May 8, 2019
My experience with both agents today were ok. Just wish the tone of the agents would be more exciting instead of so dull. Overall I’m satisfied and fully understand the program. Can’t wait to be debt free right on time for a house.
Reviewed May 8, 2019
I was very unsure about doing a program like this. I honestly was more comfortable doing more personal loans to try and consolidate but I just could not get approved for them. I was reassured right from the beginning that they would try their best to help me. Even though I do not want to be in this program that assured me that everything will be fine and have to keep my eye on the end result.
Reviewed May 8, 2019
Both gentleman were very helpful and explained things well and made sure I understood everything. I hope over the years we will have a good working relationship and achieve both of our goals. I especially like having National Debt Relief negotiating with my creditors.
Reviewed May 8, 2019
Very professional to help us resolve our debts. Explained everything well. Covered all dollar amounts and fees. Covered terms and the process of savings account to me. Let me know if I have any questions just give a call. Made sure I have the phone numbers I need.
Reviewed May 8, 2019
Mr. Henry ** provided excellent service I'm glad that I came to National Debt Relief for help. Once again like to say thank you to the whole team. God bless each and every one of y'all. I was going through a lot of stress wearing and a friend of mine just gave me the number. I called up automatically I got home.
Reviewed May 8, 2019
Every person that talk was very helpful and respectful to my situation. I'm glad I make this phone call. Thank you to everybody. I feel like a big weight was lift off my shoulder. I hope and pray that you will be able to help more people like me. Thank you ONE MORE TIME.
Reviewed May 8, 2019
Great customer service. Answered all my questions and was very thorough. They were very confident at there job and made sure I understand all the steps. Thank you. You do a great job with your work...
Reviewed May 8, 2019
Working with me to resolve my debt. The experience was a good one. Everyone did a good job explaining everything to me. Couldn’t have done it without them, I will recommend this to everyone that I know with the same issues.
Reviewed May 8, 2019
Thank you to Sharde and the welcome team for excellent service. You were very friendly, thorough, and made a difficult situation much easier to deal with. I particularly appreciated the ease of walking through and signing the documents online. Thank you so very much.
Reviewed May 8, 2019
Every person I have spoke with from signing up and doing my welcome call has been OUTSTANDING! I am so excited to be on my way to debt free with the help of this amazing company and their amazing team. They have all been so helpful in the process! I HIGHLY recommend this company!!
Reviewed May 8, 2019
I had an amazing experience. They were helpful and informative. They were clear in explaining how I was going to be successful in the program. The welcome call was very informative and all the people that assisted me were patient.
Reviewed May 8, 2019
Absolutely recommend this company. Every person I came in contact with was polite! They made me feel excited about this. Explained everything and answered all my questions. I am so glad I did this! Paul ** was so kind to me and understood my needs. He was quick to respond and walked me through the entire process.
Autumn, thank you for sharing your experience with us today. We'll be sure to let Paul know you enjoyed your experience with him. Please let us know if there's anything else you need.
Reviewed May 8, 2019
Both Jonathan and the welcome committee was very helpful and explain everything perfectly to where I can understand it, very polite and kind throughout the whole process, answering every question one over the application, step by step explain exactly how the legal service works also.
Reviewed May 8, 2019
It was quick, easy, and I got the results I was hoping for. I have been trying to solve this problem on my own for years. An hour with National Debt Relief was more successful than I had been in 3 years. They really are lifesavers.
Michael, this is so good to hear; now you've seen firsthand how powerful our system is and the results speak for themselves. We look forward to working with you and helping you reach your goals!
Reviewed May 8, 2019
Very nice and helpful. They are there to really help you get out of debt. Spoke with Diane and she was very friendly and answered any questions I might have had. I also did the welcome call and the gentleman was also very helpful.
Reviewed May 8, 2019
From start to finish, everyone was friendly and transparent. All my questions and concerns were addressed and I was made to feel comfortable about such a sensitive subject. I would definitely recommend. I am brand new to this type of program however I hope the courtesy extends throughout. Thank you everyone!
Reviewed May 8, 2019
Both People I spoke with were clear and precise. Easy to understand. Made for a comfortable experience in a stressful situation. I'm excited to get beyond my debt. And be able to breathe again. They informed me on every step of the program. Explained completely when I had questions.
Reviewed May 8, 2019
The experience that I have with this company is amazing. They took their time to listen, they went through step by step, they asked if you had any questions after explaining each section. You can hear them clearly. Nice company!
Reviewed May 8, 2019
Everything was informative. Everything was explain clearly. Thank you for taking me on as a new client helping better myself controlling my financial stability. Hope everything goes well. I will call when have any more questions. Thanks for your services.
Reviewed May 8, 2019
It was a pleasure speaking to both ladies that they assisted me setting my account with NDR. They were clear in explaining to program and guide to the right path of my debt. Thank you very much for your assistance in this debt free journey.
Reviewed May 8, 2019
My experience was beyond my expectations. Great customer service and they explained everything to me very clear and giving me the opportunity to ask questions if I wasn’t clear at any point of the process while getting enrolled. Thank you NDR for all the Help.
Reviewed May 8, 2019
The knowledge level of both associates I worked with is outstanding! They were full of information and answered all of my questions without hesitation. On top of this knowledge, they were also extremely friendly and very professional! Theodore and Evelyn have to be the best customer service representatives I have EVER worked with.
Kristy, thank you for this outstanding review! We made sure to let the agents know your experience was so overwhelmingly positive. Welcome to the program and please let us know if there's anything we can do to make the process smoother.
Reviewed May 8, 2019
Both person I talked to were very nice and pleasant and very helpful. Both were very helpful in explaining what was going to be happening and how it was going to work. And explaining that can pay more if I get extra money.
Reviewed May 8, 2019
This was one of the easiest experiences we have had with trying to resolve debt. Everyone was very kind and professional, we look forward to continuing the road to being debt free without the hassle and humiliation from the direct creditors!
Reviewed May 8, 2019
My financial situation is in shambles now but hopefully this will help me. I pray that I can get through this and nothing will happen to me to put me in another bind. This been a huge relief off my shoulders. I’m glad.
Donald, we'll do our best to help you regain your footing. We'll be here to support you throughout the process so please don't hesitate to let us know when you need a hand. Thank you for sharing this today.
Reviewed May 8, 2019
So far Duane ** and the woman who did my welcome call have been nothing but helpful in getting this process started. I can’t wait to get started and be on the way to a new debt free life. Just getting started has been such a relief already.
Reviewed May 8, 2019
After living with a credit score >740, I couldn't pay the $100K+ of unsecured debt that I managed to accrue. I was being pursued instead of finessed by creditors. I felt tormented in a no win situation. Now, I have found my way.
Phyllis, we understand why you would feel like that. For many of our clients, the hardest part of the process is dealing with creditors. Now, you have a way to handle that as well and we're glad we could help in that regard. Please reach out if you have any questions.
Reviewed May 8, 2019
I found them to be very professional, knowledgeable and friendly. They explained everything about their program and what to expect going forward. They were very specific about the goals and how they were going to be achieved. They made sure we knew how to contact them and how to handle creditors. They spent a lot of time with us on the phone and then everything they went over was sent to us in our email. They were very thorough which instilled trust in what they were offering.
Reviewed May 8, 2019
The representative was experienced and compassionate with your situation. The application process was simple and painless. I feel they are very transparent and suggest you give them a try with your consolidation needs. My application was completed in just over one business day.
We're glad to hear that the process went so smoothly for you. We always try to make things as easy on our clients as possible. Don't hesitate to contact us if there's anything you think will help you be more successful. Thank you for taking the time to leave a review today, Narumol.
Reviewed May 8, 2019
Just signed up yesterday so not not much to say about this for now. As for the information given and telephone support so far everything seems to be going good. Hopefully everything works out the way I intended it to be in the future. Thank you.
Reviewed May 8, 2019
Everything was well explained and put my mind at ease and will help me sleep better. I would recommend this service to anyone in a debt situation that is not manageable. They encourage setting a budget during this time and it is exactly what I plan on doing. No more Credit card debt!
Reviewed May 8, 2019
The Financial Advisor with National Debt Relief provided me with quick, kind, and courteous service. NDR understood my needs and worked diligently to help me. Thank you NDR. I would definitely recommend NDR to anyone in need of financial help.
Reviewed May 8, 2019
Daniel, the first Specialist I spoke with, was extremely helpful and patient. Marcus, the second Specialist, was very helpful and knowledgeable. Enjoyed talking, and laughing, with him. I was on the phone for over an hour but happy that our debt will be resolved.
Reviewed May 8, 2019
We just signed up and so far it has been very quick and easy. We're very pleased so far and look forward to seeing results. This is a much better alternative than bankruptcy, and our options were explained very clearly.
Reviewed May 8, 2019
The customer service representatives were not vacuous and guided me through the procedures thoroughly. Very well done. I hope my expedition will be a great one with National Debt Relief, and so far I am just astonished by the services, can't expect any more!
Thanks for sharing your experience with us today, Mahfuzur. We'll work with you the best we can to help you reach your goals and be successful in the program. Our Client Success team is available as a resource; please contact them with any questions you may have.
Reviewed May 8, 2019
First call with debt specialist was straight to the point and he took time to explain all the major points. He gave me also time to think about this important decision in my life. Now with the account sign in with customer service, same experience. I hope the results will be positive in the next incoming month, but I have plenty of resources, online, and on the phone for any questions or before taking actions.
Reviewed May 8, 2019
When I made contact with them, they responded promptly and courteously. They took the time to explain what I needed to know, and talked me through each step I needed to take. Taking this step will ease some stress in our lives.
Reviewed May 8, 2019
Richie ** was very helpful and answered my questions. He helped me with the application also. Catalina was very helpful with the welcome call. Would recommend this service to others who are in debt, trouble and need help because just paying the min. on credit accounts would take forever.
Reviewed May 8, 2019
Everyone was helpful and explained everything calmly and professionally. The experience was painless and we got through it all quickly with no real fuss. Both phone calls lasted about 25 minutes and we were able to get through everything, and the people on the phone were able to explain all of the steps and all of the effects of the program. The training is top notch. Thanks for everything.
Reviewed May 8, 2019
Bless you all, especially Shomari. This person has the patience of a saint as he worked with me. He is so kind and helpful. If the rest of my 3 years working this debt off are as helpful and reassuring as the first few weeks have been I will be not only happy but grateful.
Reviewed May 8, 2019
The customer service that I received from NDR was phenomenal. The gentleman that first set up my account, Terrance ** was very understanding thorough and clear. He helped explain everything to me and was even patient with me when it took me almost 2 weeks to receive my final account information. The woman that handled my welcome call was just as clear and concise as Terrance. My wife and I are not only grateful for NDR but also the two representatives that helped us. I feel guilty because I don’t remember the woman’s name that did our welcome call but she deserves just as much credit and kudos as Terrance. My wife and I were about to file bankruptcy and I even googled it but found NDR instead. Thank you for all the help and for having such a great staff.
Reviewed May 8, 2019
So far the experience has been nothing but pleasant and informational. The customer service representative on the welcome call was very knowledgeable and keen to answer any questions I may have had. Great job team. This ConsumerAffairs portion is the least enjoyable part of this experience.
Reviewed May 8, 2019
I had a tremendous experience with this company. My representative was so nice and extremely knowledgeable. He answered every question I had, was patient, and called back every time he said he would. I would highly recommend the National Debt Relief to anyone needing this type of assistance.
Reviewed May 7, 2019
So far my experience has been a positive and great experience for me. They have been very helpful and knowledgeable to help with my debts. I am looking forward to getting out of debt so I can enjoy my life instead of stressing about it.
Reviewed May 7, 2019
Great "Customer Service". I 'am looking forward working with this team & to help me get out of debt, lower my stress level. I am disabled now and on social security, and I needed some help. I searched for help and you came very high as the top "Number one" for help.
Reviewed May 7, 2019
They help me each step and explained the process clear! I would recommend them to anyone who has debt and want to resolved them. I am looking forward to working on getting rid of my debt and living debt free.
Reviewed May 7, 2019
Everyone that I dealt with was extremely helpful. Thorough explanations of the program. All of my questions were completely answered. Would highly recommend! All contact information was provided. The people that I dealt with were very knowledgeable of the program, upfront and honest!
Reviewed May 7, 2019
Overall great experience. Very informative and patient with me. Answers to all my questions were clear and made sure I understood all answers. I will recommend this company to family and friends. I’m looking forward being debt free with this great help I’m receiving.
Reviewed May 7, 2019
Roger ** was very helpful and explained everything in a way I understood and answered any questions I had. I forgot the women who called a little later to welcome be and confirm everything with me. She was very helpful and I had no questions after speaking to both of them.
We're glad that things went so well for you during enrollment, Danielle. Remember, if you have any questions or there was anything you didn't understand, our Client Success team will gladly fill in the blanks for you. Thanks for the review!
Reviewed May 7, 2019
For the first time in a long time I feel like there is light at the end of this long financial tunnel. Kate was amazing at making us feel comfortable about taking this big step. I will definitely be recommending National Debt Relief to my friends.
Reviewed May 7, 2019
I am happy to be enrolled. I hope you will be able to help me with my debt. Hopefully, in four years my credit will begin to rebuild. I am glad to be settling my debt. It is better to settle than to do nothing at all. If it works out I will recommend people to get debt relief.
Reviewed May 7, 2019
The agent was thorough and provided exact information. His follow up was timely and the whole process was clear and concise. It was very nerve-wracking to make the initial call, but Eric made it seem quite possible to get out of my situation.
Reviewed May 7, 2019
Thank you so much. This service will help me so much in the long run. The team was very helpful with making sure I knew what I'm doing and how it works. Told me how the program works and how it will save me money over time.
Reviewed May 7, 2019
The counselors were very helpful in getting me started in the program which will take such a burden off of my shoulders. I appreciate all that they will be doing for me to get me out of debt. I have been so stressed out due to the amount of debt that I have that I just didn't know how to cope with it. They are a lifesaver.
Reviewed May 7, 2019
Made me feel confident that this is where I should be answered all my questions. The representative was quite kind and made me feel like an important customer. Phone call was a bit long but I imagine it was to ensure everything was great. I look forward to working together.
Reviewed May 7, 2019
Evelyn's summary review was presented in a comprehensive and professional approach. She was patient and willing to answer any questions that I had. After talking with her, I can rest knowing that my debt will relieve me of a lot of stress.
Reviewed May 7, 2019
Thoroughly explained the program and I will recommend anyone who needs to advance their bad credit into good credit. Gilbert introduced me to the program and provided me clear information, and Mr. ** welcomed me to program after I was approved and explained some legal. Everything was simple and clear. THANK YOU.
Reviewed May 7, 2019
I live on a fixed income, but thought I could manage a few "extra" monthly payments here and there. Boy was I WRONG!! Before I knew it things had piled up so bad, I wasn't sure if I could even feed my daughter and I! I called National Debt Relief and spoke with Mr. George **, who thoroughly explained everything to me to make sure I understood all that would be going on. I agreed and he put in the application. About 30 minutes later he called to say I had been accepted! I am confident this will be a successful program for me, and look forward to the day I will be credit card debt free!! THANK YOU Mr. **! The weight of the world has been lifted from my shoulders thanks to you!
Reviewed May 7, 2019
Both people that I worked with were very helpful and professional. They explained things very well and provided me with phone numbers in case I have any further questions. Also explained the program where I would be provided legal assistance.
Reviewed May 7, 2019
Both representatives that I worked with were kind, understanding, efficient, and made the process worry free! They made sure that I understood everything that they were doing in order to assist me in this process, from gathering information, to explaining everything in-between the lines. Great experience!
Reviewed May 7, 2019
So far, all the contact I’ve had with NDR, has been compassionate, understanding & extremely nice. Edward & Natalie were extremely nice and never judgemental of me & my situation!!! I would highly recommend National Debt Relief to anyone needing help with debt!
Reviewed May 7, 2019
Representative was patient and respectful, knowledgeable and followed thru to complete my enrollment into the program. They guided me how to fill to complete all the documents online. They followed up over the phone and made sure they got all the documents back.
Reviewed May 7, 2019
Great help with finalizing my debt plan. Looking forward to no more calls from creditors. Also Mr ** was very helpful with my service. The end process was a lot and didn’t know it would be that much more time.
Reviewed May 7, 2019
Terrific experience. All people involved were wonderful! They took their time, explained everything, answered all my questions and were courteous. They were all tremendously helpful. I would recommend the company to a friend that needed this type of help. Thank you all!
Reviewed May 7, 2019
Prompt and professional customer service from National Debt Relief. They are great for helping with payments on unsecured debt. Each customer service rep seems to know how to guide and answer questions. The access to the online account is smooth and easy to use. Highly recommend their service.
Reviewed May 7, 2019
Kyle was very professional and made me feel comfortable with the process. He took his time and explained everything about the process and what would happen as a client. Client services was great and very informative about the legal side of my case.
Reviewed May 7, 2019
Hopefully with your program I will be able to get a fresh start and get all my debt in control so I can start building my credit again. I can’t wait to get all this off my shoulders because I’m severely stressed out!
Reviewed May 7, 2019
Everyone was so kind and helpful and they we patient!! Best experience ever!! I would recommend to everyone about this program.!!! Honestly couldn’t ask for anything better. My daughter recommended me to National Debt Relief and I’m glad she did.
Reviewed May 7, 2019
My debt specialist was very thorough, patient and extremely informative regarding the debt settlement process. No question was left unanswered. The welcome call representative was equally as helpful. It's been a good experience for me thus far and I'm glad to say that I'm feeling very hopefully for what's to come.
Reviewed May 7, 2019
Excellent experience, I would reccomend this to anyone that is having difficulty with credit card debt. The staff is very friendly and were able to help with any questions that I had. I am very happy that I chose this company.
Reviewed May 7, 2019
Overall the service was great. However, in the beginning I felt a bit rushed to get the paperwork signed and would have liked more time to review. Both agents that I spoke to Imani and on my welcome call were pleasant and informative. Thank you.
Reviewed May 7, 2019
Friendly and informative. Thank you so much. I am excited to get on with my new financial freedom.. Your team has great knowledge and easy to talk to. I was not left with any questions. And if I have any I am sure that they will be answered without any issues.
Reviewed May 7, 2019
We needed help badly. I gave National Debt Relief and spoke to Alex. He was so helpful and we were comfortable with our decision to go with National Debt Relief. I would recommend this to anyone that needs Debt help.
Reviewed May 7, 2019
I have been talking to few different companies to settle my debt and this by far has been the best experience. The knowledge of the agents as well as the effort to make this as easy and painless as possible was awesome.
Reviewed May 7, 2019
I really enjoyed the process. The representatives were really helpful in the processes. They helped me understand everything. They answered any question I had. It was an easy process. I would definitely recommend to others. I know I will be better financially in the future.
Reviewed May 7, 2019
They are very friendly. Ready to help and best part is the I felt like all this weight of debt has been released and ready to make those great payments. And I’ll be able to afford to pay all my credit cards. Thank you.
Reviewed May 7, 2019
Everyone I talked to did an awesome job. They answered all my questions and helped anyway them could. Everyone made the process super easy for me to enroll and start getting my debt under control. I want to thank everyone for their help.
Reviewed May 6, 2019
We were helped by Jeff ** and he was very knowledgeable and patient. Mr. ** understanding and kindness were a relief as we have been trying to settle the affairs of my elderly frail parents. He is a great asset to your company.
Reviewed May 6, 2019
Both agents explained everything and made sure I understood they where very prompt and professional and helpful. Both agents where also very friendly and patient. I would recommend this place for anyone struggling with their debt. I’m really thankful your company was able to work with me.
Reviewed May 6, 2019
Cass was great and so was Welcome Interview Representative. I only gave it a 4 as I'm happy to feel some relief, but I need to know results and not being sued and support I receive during this process. I understand it's 120 days before creditors receive payment. Everything was explained, but I need to experience all the positive I'm hoping for from your program. Respectfully.
Reviewed May 6, 2019
I really enjoyed speaking with the workers and them being so helpful and able to answer all my questions I had. They were very quick with answers and responses that I had. Thank you guys so much for being able to help me.
Reviewed May 6, 2019
It was a great experience. You guys did a great job helping me understand the process and had answers for every question I had. If I come across anyone else that needs help with debt I will make sure to guide them towards National Debt Relief.
Reviewed May 6, 2019
Very helpful and explained everything thoroughly. Wanted to make sure I understood everything they were telling me. Called them from work and then continued to finish up when I got home. Helped me with all sorts of things that involved the process.
Reviewed May 6, 2019
Thank you NDR for the peace of mind and for lifting this weight off of my shoulders, I thought I could do it on my own but companies like NDR exist for a reason, to help those in need. I look forward to working with you to resolve my debt.
Reviewed May 6, 2019
James was knowledgeable and relatable to my needs and my learning style while still tackling his role like a boss. He deserves a raise for his 5 star service and I am saving his number should I get into a pinch.
Reviewed May 6, 2019
Jeffrey and Evelyn were wonderful! I could feel that they really care for their clients. The first talk with Jeffrey, I felt like the a ton of bricks was lifted off of my shoulders. In fact, I have already recommended Jeffrey to 2 of my friends. Thank you Jeffrey and Evelyn!
Reviewed May 6, 2019
The enrollment process was easy and everyone I talked to was very helpful. Each agent I spoke with thoroughly explained the process and what to expect. All reps and agents were very friendly. I also liked how much they encourage participants to really stay dialed in and involved in the process.
Reviewed May 6, 2019
I had a really good experience talking with Ricardo **. He was really nice and was really helpful. He explained everything so well. The lady that helped me finish up did too. I'd definitely recommend you guys to friends and family.
Reviewed May 6, 2019
Great service. Impressed with all the help I am getting along with making everything very understandable. Love the service I get. How I don't have to try to do this by myself. Can wait to be debt free and credit start to build.
Reviewed May 6, 2019
Everyone I talked to very hopeful, they explained things to me very clearly. They also gave me good advices. They made me feels they can hope me get to my financial goals that I want sooner than I would do myself.
Reviewed May 6, 2019
Caitlin was amazing and extremely professional when handling my account and my frustrations. She put me on hold a few times and was back with an answer I so needed to hear! She is definitely a great asset to your team. Thank you Caitlin! (Wasn’t sure how to spell her first name though.)
Reviewed May 6, 2019
James ** was very helpful and make this process a lot less stressful than I expected. He was patient and put me at ease with the process. I can't believe I didn't do this sooner. I am excited to finish this and be completely debt free.
Reviewed May 6, 2019
The agent explained to me well the process of the program and is very courteous. Follow up calls at the time committed. The agent also is very welcoming and you will not be shy to ask question. She sounds very assuring and you can give your full trust the way she acknowledge and give encouraging words to me.
Reviewed May 6, 2019
I found all members of your team to be Polite and informative. This process was hard For me to do.. In some ways I feel like a failure. As I've gotten older my health issues have escalated and being on a fixed income things aren't getting any cheaper. Thank you for your help!
Reviewed May 6, 2019
The whole process was done quickly and professionally. I would definitely recommend your service to friends and family. All necessary information was given to me in a clear way so that there would be no confusion. Great job to all that contributed to making this a smooth process.
Reviewed May 6, 2019
Everyone has been So So So helpful!!! Thank you so much for Drew and everyone else. I'm still stressed but I am getting better. I have already told several of my Co-workers about you and they were impressed when I explained how everyone was so nice and knowledgeable.
Reviewed May 6, 2019
Thank you Dashawn ** for your patience and explaining me the journey to becoming debt free! It is a huge relief and I can actually feel like I am free knowing I am not paying my debts for the next 30 years, rather it will be 3 years.
Reviewed May 6, 2019
Very happy I called and spoke to Peter ** and Monique **. They both were very professional in explaining everything and answering the questions I had. I am happy with what I was helped with and looking forward to share my experiences. Thank you.
Reviewed May 6, 2019
The absolute best people!!! Gary was so nice and very patient with me as I was at work and had to keep putting him on hold. The lady who did my welcome call was so friendly. I feel a huge weight lifted off my shoulders and I'm so glad I went with this company.
Reviewed May 5, 2019
Everyone who spoke with me was very pleasant, helpful, and made sure I understand what I needed to know. They were both informative and I appreciate the step by step walkthrough that they took the time to do with me. It was a fantastic experience talking with them.
Amber, we appreciate your sharing this with us! We want to make sure your experience is always as outstanding. Please let us know how we can help in that regard.
Reviewed May 5, 2019
The staff at National Debt Relief were extremely patient & thorough in their process. Nathan & Ron were the two representatives that guided me through the application process, I appreciate the confidentiality & lack of judgment from this company. Thank you!
It was our pleasure guiding you through the enrollment process! Welcome to the National Debt Relief family; we look forward to working with you.
Reviewed May 5, 2019
During the process of my application and also being able to talk to Michael about the questions I had through the process and how the program will work, he was able to answer everything very efficiently and in a strategic format where you understood the foundation of NDR. He was quick but also took his time not rushing me. When I had gotten my welcome call to finish enrolling into the program, the associate who was going through that with me wasn't nearly as clear or accurate on her information. I felt rushed when I had certain questions although I had already gone over it the first time.
Joyce, thank you for telling us about your experience and we apologize that it didn't go better. Any time you feel like an agent is rushing you or relaying the information too quickly. please slow them down and ask them to repeat the information. They would be more than happy to repeat themselves so that you have all the information you need. Please let us know if there's anything else we can do for you.
Reviewed May 4, 2019
This gave us a sense of relief that we will get out of the huge debt that seemed to never end. The process was explained well, and we were reassured as we went. All of the representatives have been polite and helpful. We now have hope.
Reviewed May 4, 2019
So far this service has been very good. They were there to lead me in the correct way to do the paper work. When I had trouble they give me help. They did as they said. More important they did everything they said they would do.
Reviewed May 4, 2019
I was very impressed with the friendly service and speed with which they worked. Everyone that I interacted with were very professional and helpful with my questions. I look forward to working with them as they help me hand my debt.
Reviewed May 4, 2019
The call was on time, was very impressive. The person that gave me a call was informative, clear and answer my questions with confidence. He made sure that I understood everything that He said. He sounds so kind and considerate.
Reviewed May 4, 2019
Everyone I spoke with has been awesome and informative and answered all of my questions! The process didn't take too long and I was up and running within a hour. Can't wait to resolve my debt and have some financial freedom.
Reviewed May 4, 2019
The team that helped me did an amazing job. They helped me understand everything about the program and answered any additional questions I had. I really liked the way they explained everything, made it simple for me to understand. Thank you.
Reviewed May 3, 2019
Everyone I talked with explained everything really well. Made sure I understood everything. Was very polite. I was on the road so I had a hard time hearing a little but they were patient about it. Even though they had to explain some things. Very happy with the service.
Reviewed May 3, 2019
Josh ** was extremely thorough and helpful in enrolling me in NDR. He walked me through every step and eventuality. He was also very communicative and available during my schedule. The representative completing my Welcome Call was also extremely thorough and answered all my questions. I look forward to eliminating my debt while enrolled in this program.
Reviewed May 3, 2019
Barbie ** was very helpful. She patiently explained the process to us and took the time to answer all our questions. She never made us feel rushed. Barbie helped us to quickly realize that we made the right decision in contacting National Debt Relief.
Reviewed May 3, 2019
The team had been amazing. Very thoughtful, informative, accurate and on point. Answered any questions and very professional. I would recommend to a friend if anyone asked. Both agents made me feel very relaxed. Very professional and extremely pleasant. Would recommend this company to anyone. Thank you.
Reviewed May 3, 2019
So nice! Helped me with any questions and made sure that I was aware of everything that is going to happen from start to finish. Would most definitely recommend to anyone who needs help with their financial situation. Everyone that helped me was very nice and made sure that I understood everything that they were telling me and went through every document to make sure I didn’t have any questions.
Reviewed May 3, 2019
We discovered National Debt Relief via a mailer a few weeks ago. I held on to the paper when I normally would have tossed it. I realized weeks later that if we did not get our credit card debt under control, we would really in a situation. I called and spoke with Henry ** who by the way, is excellent. Henry answered all of our questions and assisted us through the minefield of our debt, and came up with a plan of action that will assist us to be debt free down the road. It's going to be tough, but it must be done. We looked online at NDR and all the reviews and their credentials and knew we are making a great choice for a partner in assisting us. THANK YOU Henry and NDR.
Reviewed May 3, 2019
Both Yasha and Mona were very professional, friendly and knowledgeable and went over everything step by step to make sure I understood every item in the contract. I would definitely recommend this service to others who are struggling with debt.
Reviewed May 3, 2019
Mr. ** was very nice and helpful during the process. Answered all questions without any difficulty. Explained how everything worked. Christine was very pleasant and patient. She didn't even mind helping with the online setup while she was still on the phone.
Reviewed May 3, 2019
Well trying to deal with creditors and relieve me in making payments faster. Was hoping this was not a scam but Diana explained to me the program and really I had to make a decision to better myself. And I know in the long run, it would put more money to pay my other existing bills faster and on time.
Reviewed May 3, 2019
The service I received was extremely profession. The information regarding how the program works was explained clearly and I was given the opportunity to ask questions about anything that I did not understand. I found myself in a vicious circle not seeing any improvement in paying down my accounts. I am looking forward to getting my debt situation under control.
Reviewed May 3, 2019
I really appreciate all of the help that was given. Everything was made clear and easy to understand. The representative(s) should be commended on a job well done. I look forward to working with NDR to resolve my debt. Much Thanks!!!
Reviewed May 3, 2019
Everyone was very understanding and helpful thus far. I do wish more time was taken at the very very beginning to be able to ask more personal questions about the program and one's individual situation. Thank you for your assistance.
Reviewed May 3, 2019
So at this stage or phase in the process, everyone has been very professional and informative. Mr. Anthony ** and Ms. Viola ** have been very instrumental in getting me started. They have disseminated great insight and knowledge to me for this process. I am looking forward in completing this process.
Reviewed May 3, 2019
I called originally to find out how the process works. I spoke with Amir ** and he broke down the process step by step. It’s an awesome program and if you need debt relief National Debt Relief really wants to help you and is committed to providing the best customer service. My phone calls were very detailed. Everything was out on the table the way business should be done. I am finally able experience relief. Thank you National Debt Relief for your help and services. I look forward to this journey of finishing this program.
Reviewed May 3, 2019
I'm just sorry I didn't contact them sooner. I was made to feel comfortable, understood and had my questions answered. I am feeling like I can breathe again now that they have helped me with my debt. In only two years, I can start looking to rebuild my credit again. I would recommend anyone that has debt concerns to give National Debt Relief a call.
Reviewed May 3, 2019
I am so grateful how both people I worked with Help me out and helped me understand everything and walked me through everything as well. They answered all the questions I did have and helped me get the right help with my Debt. I am looking forward to becoming debt free, thanks to the help that is being given to me.
Reviewed May 3, 2019
I want to say what a pleasure it was working with Michael ** and Joshua who both went through NDR's process with me and were knowledgeable, courteous and patient with me. I appreciate the time and attention they give to my situation.
Reviewed May 3, 2019
This is a very difficult thing to do. But the various agents I talked with were able to address my concerns and allow me to continue with the program. Everything seemed to be covered and addressed to my satisfaction. I look forward to a future with a lot less debt.
Reviewed May 3, 2019
I will feel more secure moving forward and seeing how thing go. All was understood and I will work hard at providing any information if needed. Everyone was helpful. I will know more once I start getting ahead. Fingers crossed on moving forward with everything.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed May 3, 2019
You done well. As of right now it's gonna be great. Can't wait to be debt free. Can't wait to move forward with y'all. Hope this will be a awesome journey. If I have any questions I will contact y'all. Also if anything changes I will contact y'all.
Reviewed May 3, 2019
The experience was very professional and helpful. David ** showed patience and understanding with me and was kind. These are the things that make it a good experience. You are in a stressful situation when you are having to work out major debt so with that being said all the representatives were understanding. I know this is what they are trained to do but, it sure made it a easier to work out than I thought it would.
Reviewed May 3, 2019
Just signed up. But been very smooth process so far. Great customer service. They have patience and explain things in great detail. Can't wait to take control of financial situation for the future. My friend did this a few years ago and now has a house and car in her name. I thank them for taking the time to explain everything to me clearly.
Reviewed May 3, 2019
Everyone was very informational and helpful! All questions I asked were answered accurately and I was confident that they would continue to be helpful to me during this process. To say the least, National Debt Relief will be able to help me with all of my outstanding debts and help me to become debt free!
Original Review: May 3, 2019
They are managing two accounts. Nothing happened until one went to court. Then at first they wanted to settle for more than what I had been offered directly. When I told them this didn't make sense, they had a new offer. Finally settled that one day before court hearing. Remaining one still hasn't been settled. It has been approximately 1 year four months. Every time I inquire, I am told that I agreed it could last longer. Extremely stressed out. I know they told me originally it would take approx a year. I feel as if they are waiting for it to go to court before they do anything.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed May 3, 2019
It was such a great experience. All my questions were answered and all personnel were very nice. I felt comfortable that I was making the correct decision by enrolling in the program. I look forward to becoming debt free. Both representatives were extremely helpful and answered all of my questions completely.
Reviewed May 3, 2019
Very helpful made everything easy to understand about the program. This is my first time for anything like this, but Joshua really made things seem easy. Now I have a much better understanding about how everything works, and everyone I talked to has been extremely nice to me. Thank you for being concerned.
Reviewed May 3, 2019
Jonathan was very informative and professional. I am very happy to be doing business with your company. He answered all my questions easily and made me feel comfortable working with him. When I called in to finalize my paperwork, the representative was also professional and kind. He was also professional.
Reviewed May 3, 2019
I regret the day I saw that ad and picked up the phone. I would get random calls saying they needed additional funds (immediately) or my account would be dropped. I really don’t know how I managed to to get together many hundreds of dollars in such a short amount of time, but I did. Very stressful! They told me my credit would take a hit for a short time. My credit now has three negative reports, from delinquencies, until the year 2022. I did everything right. Think really hard before you do this - Dani.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed May 3, 2019
Great experience so far very detailed. They go over everything to make sure you understand. Very easy to apply. I looked this company up on Google and saw nothing but great reviews so I decided to give it a try. Got approved same day.
Reviewed May 3, 2019
My wife was diagnosed with cancer and our medical bills kinda went out of whack and was gonna get too far out of whack. So, I wanted to get it back in line. After looking at everything, National Debt Relief seemed like they had their stuff together more than others and their package was much better. The service they provided was exceptional and I haven’t had any issue. I love the website and how well they’re set up. The rep was easy to talk to and he sounded like he knew his stuff. It was a very good interaction and I was impressed with his knowledge. I was aware of everything that he was doing. Also, I was very comfortable working with him and he was able to address my concerns through all the conversations that we had and getting everything set up. Whenever we had any questions, NDR’s reps explained everything and the customer support has been seamless.
Cost and quality-wise, it’s balanced plus, I don’t have to think or worry about all the extra. I would pay the money and just be patient and wait for everything to clear. So, it has given me the ability to focus on my wife as we go through this situation. It was something that I needed at the time and it’s working for us. I’m looking forward to getting to the end of it but right now, it’s serving the purpose as needed. Two of the six cards have been cleared and I’m just waiting for the other ones to just go through the process as well. If I knew somebody who was going through any bad situation and if you wanna get past it and do it in a way where it’s beneficial for you, I would recommend NDR.
Reviewed May 3, 2019
Gabriel and Nancy were both very nice and friendly. They made it so easy for me to get this gigantic problem taken care of. A load has been lifted off my shoulders. I thank them both very much. Their kindness has meant so much!
Reviewed May 3, 2019
It was scary, researching companies to see which we thought would be the best to hopefully help us. We decided to contact NDR because of its ratings and recommendations and are SO thankful for the Debt Specialist who helped us every step of the way--explaining things, answering questions and working with us. Cannot say enough good things about him--we sure appreciated him. The woman who helped with our Welcome Call was very helpful as well, explaining everything to us and answering questions we had. There was a lot to go over and review. She was excellent and very much appreciated as well. Thanks to both of them!
Reviewed May 3, 2019
The staff were compassionate about my family's financial difficulties, professional during the entire process, informative with all options, and timely in their responses. I appreciate their willingness to assist in resolving our debt. I highly recommend anyone that is in the same situation to reach out to them.
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