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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 167 Reviews 32835 - 33035
    Verified purchase

    Reviewed July 3, 2018

    I had falling behind in my payment and didn't know what to do without filing bankruptcy so I started looking around. That how I found National Debt and after checking the company out their track record helped me feel at ease. Thank you.

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    Process

    Reviewed July 3, 2018

    It is such a relief to know that our mistakes as young adults don't mean we get stuck paying bills thirty years in the future. Thank you. You have given us peace of mind and finally there is a light at the end of the tunnel for us. We have definitely learned our lessons and will strive to do better in the future! We will definitely recommend your program to others!

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    Staff

    Reviewed July 3, 2018

    The help I received today was wonderful. The worry and stress that I have been feeling for a long has been relieved. I feel that I will be able to handle this situation now, concerning the money issues that I have been struggling with for a very long time. Drew was especially nice and understanding. I felt that she really understood everything. Edwin was patient, even though he appeared to be struggling with a cold or allergies.

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    Staff

    Reviewed July 3, 2018

    The people who helped me were very kind and understanding of my thousand questions. They made me feel good about my decision even though I do not know a lot about debt relief solutions. I am so excited to become almost debt free in 3 years.

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    Verified purchase
    StaffProcess

    Reviewed July 3, 2018

    My experience with the National Debt Enrollment process was very straightforward. The representative I spoke with made it very easy to understand. I would definitely recommend this to a friend seeking this type of service. Christopher ** is pleasant, very professional and didn't display any judgements regarding my current financial position.

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    StaffProcess

    Reviewed July 3, 2018

    Both people I spoke with sounded caring and were very helpful in getting this trying process started. They made sure we understood the agreement. I would recommend this company to anyone finding themselves in the unhappy position of debt failure.

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    StaffTransparency

    Reviewed July 3, 2018

    Isaac and the other representative were absolutely amazing! I feel so relieved after having their help, and they explained everything really well. I was nervous about calling because I did not know what to expect, but they were very patient in explaining, and sometimes re-explaining everything to me.

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    Verified purchase
    Process

    Reviewed July 3, 2018

    Thank you for all your help and support!!!! Not only did I receive a great offer but a great opportunity to start over. Being scared new to this program but overall very thankful and grateful for such a relief off my shoulders!

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    Verified purchase
    StaffTransparency

    Reviewed July 3, 2018

    Thanks for help me out. It was a good experience learning about how to repair my credit. The people they help me out were great. They explain everything to me. I just can T the hope that my credit Score Will improve by the end.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 3, 2018

    My wife realized we were drowned in our debt from having a baby and for being in the military, so we tried to get ahead of it. When we looked up companies to help us, National Debt Relief was the only one that had excellent reviews. They’ve been consistent. Every time we get paid, we just give them $300 and they've taken care of everything for us. We're just waiting on one more negotiation to come through and then we gotta finish up the program. Everybody at NDR is extremely professional and understanding of everything. We don’t feel like we get judged when they call us. National Debt Relief has taken a big weight off our shoulders so it allows me to sleep at night. I don’t have to worry about how I'm gonna pay all these credit cards off and I can worry about being a dad.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2018

    I was trying to find a way to get out of a bunch of credit card debt that I had. When I looked up at debt consolidation companies, National Debt Relief was the one that has the best reviews so I went with them. However, every time I call, I talked to somebody different. I didn’t have a dedicated person to my account so there was no personal touch. Other than that, I was extremely satisfied with everything else that they did. They were able to save me a significant amount of money on the three accounts that they have closed. I still have one pending and they’re talking to my last creditor right now, trying to get a settlement.

    National Debt Relief worked really well with me on the payment plan. There were a couple of times where I had to postpone a payment and they just took the payment away and I didn’t even have to worry about it. There were also a couple of times I had to move the payment to the following pay period and they were fine with it. They had been really great with the payments. And if I need to skip something or I fell into a hardship where I couldn’t make the payment that week, as long as I gave them enough time, they were great about accommodating any issues I ran into.

    Credit-wise, I’m taking the horrible hit to my credit and I might have to rebuild that but I knew that was gonna happen and that was part of the process. I was paying the minimum payment of $800 a month before, to $500 a month with NDR so they saved me $300. They helped me get out of debt and helped my quality of life as far as stress. For what they did, what they took care of, and to basically take the debt issues out of my hands where I didn’t have to worry about it, I was happy with that.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    The Agent Lonnie & the Agent who did the Welcome call were Amazing. They were very calm in such a stressing situation & decision, very knowledgeable, made me feel very at ease and had genuine concern and very helpful information & insight to my situation. They both answered all my questions I had to ease any of my fears or concerns. Thank you both so much for your assistance. These two Agents are truly an asset to your company.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    I was very pleased with the way that I was not left with any questions not answered. I really do thank the agents that spoke with me. Thank you for your support and help. I would definitely recommend any friends or family members to NDR.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2018

    Everyone was courteous, professional, and our our best interest first. Jonathan ** was very helpful during the first call and kept us up to date with emails. Ronald ** was very helpful today as he re-iterated the program and welcomed us to NDR. Thank you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 2, 2018

    Both of the specialists I spoke with were knowledgeable, polite, patient and supportive. Everything was explained as many times as needed. I found the program to be fair and extremely helpful. It was actually exactly what I was looking for. Although there are a few sacrifices I have to make I would definitely recommend this program to a friend.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 2, 2018

    Great customer services. I would recommend these services to my friends. The process was simple and all my questions were answered with kindness and accuracy. I don’t know what else to say about this except that I would commend the customer service of National Debt Relief.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    The people I spoke with could not have been nicer and more helpful. I felt very comfortable and that they were very knowledgeable. I appreciate the help they gave us and we are looking forward to a easier future. Thank you for all your help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 2, 2018

    Everyone was very polite and helpful with making this experience and good as possible under the circumstances. I am very hopeful that this program will help me get out of debt. The people explained everything in detail going over things for me and letting me know they are only a phone call away.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    The help I received has helped in relieving stress. I look forward to be debt free in the near future. As I move forward in this process I am confident that National Debt Relief will be looking out for my best interest, as an enrolled member, and will be there to assist, and any problems that may arise.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 2, 2018

    Everything was explained very well. James was very helpful in handling my case. We started talking in February and it wasn’t a good time to start the program and had him call me back later and he did call me back and I signed up.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    Helped me understand a few things I missed in the initial conversation and it was a very quick and easy process to complete my welcome package. I appreciate the kind and courteous nature that the representative delivered the welcome packet.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 2, 2018

    Paul ** was the rep that helped with my enrollment and he was very helpful and knowledgeable. I appreciated his ability to answer my questions and to explain the process in a concise and educated manner. I felt comfortable with discussing my financial needs and hardships with him.

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    Verified purchase
    StaffProcess

    Reviewed July 2, 2018

    The process was very pleasant and easy. Everyone we talked to associated with NDR was a pleasure to talk to and answered all of our questions. They were able to work with us and relieve us from our financial hurricane. We are excited about our future now!

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    They been explaining things to me well and really enjoy how they are handling everything.They also been very respectful as well as understanding our needs and our financial situation. Really have had the pleasure of talking to you all and look forward to working with you guys. Thank you all.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2018

    I was so very nervous when I made the call. The person on the other line was so kind and informative that she put me at ease. She was very helpful and explained everything in detail. The person whom I spoke when I did my welcome call also was very informative and answered all of my questions. Both explained in great detail the program and how it works. I feel like I can breathe again knowing that I am not alone in paying off my debt. The BBB gave them an A+

    rating and they have lived up to that.

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    Verified purchase
    Customer Service

    Reviewed July 2, 2018

    I signed up to have all my debts resolved in a timely manner. No more calls is a major plus!! I hope everything goes as planned! I look forward to working with everyone. If this goes as planned I will be free in 3 years!

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    National Debt Relief
    Response from National Debt Relief

    Kathryn, welcome to the National Debt Relief family. Since you're new to the program, you'll have questions. We recommend speaking to a Client Success agent and have them review the process so you understand it fully. That way, you'll know what to do to make sure you're as successful as possible during your time here. Thanks for getting in touch today; we wish you the best of luck!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    I had been feeling anxious and this call made me feel relieved, the professionalism and courtesy was most welcomed and I appreciate the assistance on all levels. JaKeith was nothing short of amazing and his breakdown of the program was perfect.

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    National Debt Relief
    Response from National Debt Relief

    Michelle, thank you for taking the time to leave a review. We understand all too well how nerve-wracking it can be for someone just starting out in our program. We're also glad that we could give you a sense of relief and we'll be sure to recognize the agent who helped you. If there's anything we can do to help make the process easier for you, please let us know. Best of luck to you!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    Both the initial inquiry I called in about and the welcome call after enrolling went very smoothly. Both representatives were well spoken and very thorough in explaining the program to me and answering all of my questions. I was very happy with the service.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    The people I spoke with were polite and made sure I understood what they were telling me... They were very helpful. I am hoping this will help me get out of debt. The welcome caller was very nice but I don't remember her name sorry... and Sara was very helpful. Thank you for helping me.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2018

    I just started this process and so far am very impressed with the help I am receiving. Both representatives I spoke with were friendly, patient and fully explained the program and were happy to answer my questions. I was apprehensive before I called, but am excited now to start on my journey to being debt free. Thank you.

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    Verified purchase

    Reviewed July 2, 2018

    I would highly recommend National Debt Relief to anyone who is living on a week to week paycheck and barely making the minimum payment much less other bills. They have lifted the weight off my shoulders by cutting my payments to a reasonable amount that I can afford.

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    Verified purchase
    Transparency

    Reviewed July 2, 2018

    My service was great, and everything was explained to which I could understand it. I also liked the fact that they went through all the documents with me before I signed anything. Overall I was very impressed with the kindness and the encouragement to help me move forward.

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    Verified purchase

    Reviewed July 2, 2018

    It was very easy to get the help from your company. I am very appreciative for the help to get my family back on financial track. The plan I'm on is the right move for us. Thank you for the encouragement we need to start fresh.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    Absolutely great service all around. Everyone was extremely helpful and able to answer my questions. I found everyone to be very kind and just seemed to want the best for me which definitely made me feel better about starting this process.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    Emily **, who helped me get this set up, was so amazingly knowledgeable and helpful. I was having panic attacks daily trying to figure out how to get myself out of this financial hole I found myself in and she was so very kind and helpful and understanding.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    I just went through the enrollment process and it was much easier and less stressful than I had anticipated. Gilbert and Tanika were both so helpful and very thorough! They answered all my questions and concerns. Thank you NDR for taking some of this stress off my shoulders!

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 2, 2018

    My experience with National Debt Relief was great. Answered all the questions and they explained everything with details. Great customer service. I was not so sure about the company but once they called me and explained the process and how they were going to help I was more than surprised. I will be recommending this to friends.

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    National Debt Relief
    Response from National Debt Relief

    Cruz, this is great to hear! We're glad that we could help you get over your initial doubts about the company. If there's anything we can do to help make the process easier for you, or if there are any questions we can answer, please don't hesitate to get in touch with us. Thank you for taking the time to leave feedback today.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 2, 2018

    Very personable and informative. Took time to listen to me and answer questions I asked. Very thorough with explanations. Very concerned with my financial situation and debts. Set up a very good debt repayment plan that I could afford on my and husband's budget. Would definitely recommend National Debt Relief company to friends. Very easy to access web site.

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    Verified purchase
    StaffTransparency

    Reviewed July 2, 2018

    My experience was perfect. I trust them!! My experience was perfect. I know that they were very professional with their job and I trust them enough to help me be debt free! All my questions were answered. They took their time to explain everything.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    Each and every agent took as much time as necessary to give me the most complete and professional information. They answered all my questions and made sure I understood every step of the way. I felt totally confident that I had chosen the best company for my debt relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    Great, friendly, honest, and respectful people to be working with. I called them up because of my situation and they were willing, able, and happy to help me. I would definitely recommend National Debt Relief to anyone who needs their support.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    Pleasant and knowledgeable personnel made taking this step seem less daunting. Right now I feel that this a good resolve to my debt situation. Even though it is going to take four years to get it resolved. It will be worth it when it is all done.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    Everyone that was involved in this process of helping me with debt relief were very kind and helpful. Every time I had a question they stop and answered me until I understood and I was in a area that had no signal and I lost contact with them they were very polite and called me back. I appreciate everything you are doing for me to get my credit where it should be. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    Happy with reviews were all great. Every one's help. Can't wait to get this over. From the very first person I talked to was very pleasant to me. Made me feel at ease. Also the person on the welcome call was very good too.

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    Verified purchase
    StaffProcess

    Reviewed July 2, 2018

    Olivia ** provided excellent service. She was well informed and courteous. Olivia was very thorough as she guided us through the entire process. She informed us of our options and was very kind and patient as we asked questions regarding the steps and overall outcome. Thank you, Olivia ** for making this process as stress-free as possible.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2018

    The program was described to me thoroughly which made it easy to make my final decision. All of the emails I received were explained in a manner I could understand. Their customer service is top notch. I will be debt free in 38 months. Excellent program!

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    I had such a wonderful experience dealing with NDR specialist, Laura **. Laura was extremely pleasant and professional but, additionally, possessed a charming sense of humor and winsome personality. She followed all her protocols yet patiently endured my goofy personality without a trace of irritability, actually I believed I helped her have a sunnier day. Laura and I will probably begin touring as a doo-wop duet any day... Thank you NDR for employing such a delightful character.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    My representative gave me all the information I needed. I was at first hesitant but I was reassured that I was making the right steps towards debt free. Boris ** definitely was informed and even gave me time to think about starting this new journey.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    Great Customer service. Very Friendly was well aware of what they were talking about. I appreciate the services. They were really accurate and I was happy to get my debt resolved with them. I'm ready to start my motion to get my debt cleared.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 2, 2018

    Your representative were very helpful. They were not judgemental, explained everything and answered all of our questions. We would recommend this company to our friends or anyone who asked who helped us. This was a very easy process to get us out of debt. Thanks again.

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    Verified purchase
    StaffProcess

    Reviewed July 2, 2018

    My experience with the National Debt Relief Program has been a very rewarding experience. The specialists are very professional and patient with explaining with the procedures. I wanted to enroll in this program because you are the number one in accomplishing debt freedom. I look forward to a very exciting and accomplishment with this program.

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    Verified purchase
    StaffProcess

    Reviewed July 2, 2018

    The experience was pleasant and your employees were professional. The process was easy and very pleasant. I look forward to working with your organization and for your help in settling my debts. My mother and I were very worried about how we were going to handle our financial situation.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    I understood most of what I am required to do but the representative talked a little too fast. She has an accent and at times I did not understand her. I will print out everything so I totally understand my responsibilities.

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    Verified purchase

    Reviewed July 2, 2018

    After months of trying to figure out what I was going to do I can finally breathe again. Alex was so helpful and I know NDR is getting paid to negotiate on my behalf, but I feel they were beyond helpful and I feel very confident with putting my debt in their hands to resolve.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    National Debt Relief has brought hope and financial relief to us. They have taken a big amount of stress off our shoulder and we are excited for what the future holds. Thank you National Debt Relief!! We can see the light at the end of the tunnel of which we thought we would never see. We are grateful for such a wonderful program and such great customer service. Such an easy process and went so smoothly. They really care about their clients! Thanks again.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    The people that worked with me were amazing! I really looking forward to the company helping me with my debt! This is going to make my life so much easier to be able to handle my bills and everyday expense.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 2, 2018

    Was a good experience talking to Adrian. He took the time to explain not only to me but to my daughter all the aspects of the plan, and today talking to Sadena the welcome representative was a good experience. Thanks for your help.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    Toya was very informative and answered my questions that I had. I am very glad I went with your company. No one ever made me feel bad like the creditors do. In my 55 years I have never had to do anything like this. It is nice to know you are there.

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    Verified purchase
    Staff

    Reviewed July 2, 2018

    I was quite nervous to begin this journey and thought it may have been a hoax. The agents I spoke to were very thorough and quite persuasive. They knew what they were talking about... and the stress level I have faced has died down some. The offered resolution when no one else could. Thank you!

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    National Debt Relief
    Response from National Debt Relief

    Hello Kaylee,

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2018

    I needed to consolidate everything and National Debt Relief did a lot of advertising and proved to have real positive reviews. Plus, the guy from NDR who started with me was a wonderful person and he was one of the main reasons for me to go with them. It's been a bunch of months already and I haven't always paid what I'm supposed to pay every month, but NDR has been working with me. They took care of five accounts already, and those are the big ones with big dollars, not the small credit cards.

    NDR has a program and they have the numbers which they have to work with in order to pay off the loans. I got an email today from one of the companies that I owed money to and NDR is taking care of it. There is one company that has already been paid off and a couple of them are still in the works. Working with NDR made my life a lot easier. I still owe a bunch of money, but it doesn’t compare to what it was. At least I could breathe now and I still have extra spending money. For example, my wife had some dental work and it was $6,000. I called NDR a couple of times and I slid for $600 to $1,000 a couple of times so I could give them a chunk of money because I pay them out each month.

    I wish that NDR would spend some time on credit cards. There are eight of them and these are little accounts but they bug me and it's easier to get them off my back if they know that they're gonna get paid a certain amount of dollars so I wish NDR would negotiate with them. But NDR has their own reasons to do everything. I knew that they have a real problem with Discover so I just took care of Discover myself. But other than that, I've been very happy with NDR's service. When I call, somebody gives me an answer and the negotiators have always been kind and understanding.

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    Verified purchase
    PriceStaff

    Reviewed July 2, 2018

    National Debt Relief's enrollment process was easy and my interactions with their negotiator was good. They are working with me really well with my credit card problems. So far, I'm still in the process of the program. Nonetheless, the cost is good. I like it.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 2, 2018

    I went with National Debt Relief to relieve my debt. They reached out to me within two minutes after I filled something out. The rep I dealt with was very nice and polite, and her customer service skills were great. Once it was signed up there was some internet booklet on rules and regulation that we had to go over. Everybody I have talked with from them was very kind, considerate, and understanding.

    The monthly payment I have was based on my income and all the other stuff that I informed them. I only pay them $12, which is not bad, and the rest of it goes into my debt. It is nice knowing that my debt is getting paid off and that if there are any issues, they will be there to help and walk me through the process to get it relieved. Everything that they have said from the beginning that would happen has happened and that's that. If you’re interested, I would highly recommend them. If it does not work out, you can stop at any moment. There is no penalty, no fee. Your money is your money. It is not their money that you apply towards to pay your debt off.

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    Staff

    Reviewed July 1, 2018

    I was embarrassed to discuss the financial fiasco that my husband and I got ourselves in. Everyone that I spoke with was very professional and not once did I feel judged. They also gave me hope that there is a way out without having to pay our creditors for the rest of our lives. I am highly satisfied with my experience and will highly recommend this company to others who are in a similar situation as me.

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    StaffTransparency

    Reviewed July 1, 2018

    Everyone I talked to from your Company was very thorough and helpful. Shanelle ** was so nice and understanding. Everything was explained very well and slowly so I could grasp it. Your team couldn't be better. You should be proud of them.

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    Verified purchase
    Customer Service

    Reviewed July 1, 2018

    Great program, great process, great customer service. They made it easy to decide in what needs to be done to get out of debt. On my way to be debt free in four years. Hopefully all goes well. Thanks again to Debt specialists Chris **.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 1, 2018

    The entire team I worked with was kind and helpful through this frustrating process. Edward ** made the agreement very clear and answered all of my questions. I would recommend NDR to anyone who was in financial trouble and wanted to just keep their head above water.

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    Verified purchase
    Staff

    Reviewed July 1, 2018

    I am happy for all your help and support. All the personal are very kind. I feel that I am in good hands. You are very kind and make me think that everything will be fine. I took a good decision to choose National Debt Relief, thank you very much.

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    ProcessTransparency

    Reviewed July 1, 2018

    National Debt Relief made it simple and easy to understand. They walked me through the process and made sure I understood everything. They took a huge load off my back knowing I will be able to pay this debt off in a reasonable time.

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    StaffTransparency

    Reviewed July 1, 2018

    I couldn't pay my bills and I knew I had to get them paid but I couldn't manage it. I got a flyer from National Debt Relief and called in. The enrollment and application process was great. The little booklet that they sent out has all the information in there. The negotiator explained to me what was in the book and I could read his speech and his presentation again. All of the reps I've spoken with were excellent. NDR should continue doing what they're doing and I'd recommend them to anybody. I appreciate the work that they are doing to solve such a massive problem for me.

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    Customer ServicePriceStaff

    Reviewed July 1, 2018

    We needed to get out of debt, so we sought the help of National Debt Relief and we went with them based on some of the reviews that I read online and an experience of a friend of ours who used them. National Debt Relief is currently providing debt settlement for us. I did the enrollment online and entered in some information. They called me back and we gave them the information and set up an account to use. Our interaction with their reps was great and they were very informative. They didn’t skip anything and went into detail letting us know what they were gonna do and how it works. They also wanted us to know that we could stop at any time and the money that’s in the account that we have is ours. We could pull it out and that would be the end of it.

    They were very good and always nice. We didn’t get online and looked at it all that much because we knew that they were doing what they were supposed to be doing. Every two or three months, we got a call and they said that they saw that we haven’t been online to check our account. They asked if everything was okay and they wanted to make sure that we could still get on. They were very concerned. I felt very comfortable working with their staff and it was probably one of the best interactions I have done. I’ve done debt consolidation, but the other companies that we used a long time ago weren’t very people-friendly. It seemed more like we were just a number to them and not individual people.

    We’re trying to get out of debt, so the program is doing that. There have been three or four things that have already been settled and starting to pay off, so National Debt Relief has made it easier because they handle all the collections and they take care of anybody that has to call. We’re about halfway through based on what we need to pay off. National Debt Relief took everything that we were paying on payment-wise and it’s about half of what we had to pay originally. They took everything and told us what they could work with and asked if that was gonna work with us. They worked with a number, so it was nice.

    The cost of their program is well worth it. The fees that we pay to them are minimal compared to the service that we're getting. There has been less stress without having to deal with everybody calling every week and no matter the situation we try to tell them, they say that they're trying to work on it. Most people that we owe money to want their money and they don’t listen to why we can’t pay them at that time. National Debt Relief works with you, they’re great with customer service and I’d recommend them to anybody. They didn’t make us feel like we were second-class or didn't make us feel bad for being in debt.

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    Staff

    Reviewed June 30, 2018

    The company works as a team. The representatives that I spoke with were very knowledgeable. They didn't oversell anything and I was comfortable speaking with them. To me they are not pushy at all. I was recommended by a friend to them and it has been a great journey so far. I would recommend the company to anyone. There are times where you can't keep up as the economy rises and the pay stays the same. It doesn't hurt to admit you need help and get your life back. I would recommend.

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    Reviewed June 30, 2018

    My experiences with the associates from National Debt Relief have been very positive. Generally speaking, these individuals appear to actually want to help during your time of need. The associates I originally spoke to provided enough information to where I could weigh the options and choose the one that would best fit my life.

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    Customer ServiceStaffTransparency

    Reviewed June 30, 2018

    Representatives patient, polite and very knowledgeable. Answered all my questions to my satisfaction. Explained to me every step we went through. Patrick and the Client Welcome rep did sway my mind towards National Debt Relief because for a long time I was wrestling with this decision.

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    PriceStaff

    Reviewed June 30, 2018

    I was in a position that I could no longer handle my monthly obligations to pay on my credit cards. I was making minimum payments each month and this was taking all my income. I was having to charge more each month just to live. So I decide it was time to seek help. I have work with Meisha and Karen and they have both been wonderful. I feel that I am now on my way of getting out of debt.

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    Staff

    Reviewed June 30, 2018

    I would definitely recommend NDR to my friends and family. From the beginning I felt that I was supported and it continued throughout the enrollment process. My concerns were addressed and I was shown patience and understanding from all angles.

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    Customer Service

    Reviewed June 30, 2018

    They were so easy to deal with. Very straight forward. I’m so pleased... I would recommend anyone to them. They're the greatest so if you need help don’t be afraid to call on dept relief. They will most definitely be the ones to help get it done...

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    StaffProcess

    Reviewed June 30, 2018

    Teneesha and Ed - Both representatives were personable and made the process easy. It made it easier to chose NDR as the experience was consistently great. I was hesitant to start a debt relief program, but both representatives were knowledgeable and helped me feel more at ease with my decision.

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    Staff

    Reviewed June 30, 2018

    I really just started but so far the staff have Been very helpful with any questions so far, I would be able to express my experience in more details after about 6 months in. I look forward into the experiment.

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    StaffTransparency

    Reviewed June 30, 2018

    From start to finish it was a wonderful experience!! Max ** was very helpful and pleasant!! Thank you so much!!! Everyone was professional and explained everything fully and clearly. Thank you to the entire firm!! I can’t say anything else. It was awesome!

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    Customer ServiceStaffTransparency

    Reviewed June 30, 2018

    I had a hard time financially, had two children back-to-back and I’m going to school and working at the same time. I got a little overwhelmed and I looked up National Debt Relief online and checked them out. They looked cool and legit and I gave them a call, did some paperwork, gave them a bunch of information and explained to them my difficulties. They said that they could help me and the reps were nice. They have closed two accounts for me and everything has been good so far. I have four or five more accounts, so I am a third of the way through.

    The payment plan depends on how much I owe and how much I make. It’s almost 500 a month and I’m trying to pay everybody off and get everybody squared away. National Debt Relief is a really good company and I’ve recommended them to two other people. There are so many scandals, fraudulent people and hackers so everybody is weary of scams and sending money, information and bank accounts to the wrong people. So I told people that I have this company and I gave them the paperwork and the number. I told them to hit NDR up and that they’re legit.

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    PriceStaff

    Reviewed June 30, 2018

    I got fired at work about a year and a half ago, and I was gonna be off for six to eight months. I knew I wouldn’t be able to survive if I didn’t do something and when I did some research online, National Debt Relief seemed to be the most reputable out there to what showed on Consumer Reports. I called them and talked to one of the individuals. And then after they went over it, they said that I qualified. They got me enrolled and I had to start sending all of my creditor’s information and what stuff I wanted to close out and get help with. Their staff has been a great pleasure and they’re courteous, polite, and very kind people. They call me once a month to follow up and I also log in the portal and then it'll say if I need to decide to get a settlement.

    National Debt Relief took all the debt which what I had, my income and what bills I have, and asked I if could survive on a particular amount and I said, “Yes.” And I just increased it about another 50 bucks every two weeks. The cost of the service is very reasonable and they still gotta make their money to pay the people that they help with. So I do a bi-weekly payment and then they try to get reduced rates and get settled. They are resolving my credit issues right now and they would call and ask my opinion if I wanna do a settlement and if the amount is reasonable to accept. I’m still getting by, but it’s improving my stuff and I’ve been paying off stuff so I won't turn my head from paying my own responsibility. Overall, National Debt Relief is a good way to fix a problem that somebody has gotten himself in.

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    Staff

    Reviewed June 29, 2018

    Helping me out handling multiple debts I have. I am having trouble handling the multiple loans and card that I have. This option seems very helpful and happy to be able to use this service that is offered for people like myself.

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    StaffProcessTransparency

    Reviewed June 29, 2018

    I called National Debt Relief to see what my options were. The representative I talked to was extremely clear explaining everything I needed to know. He was knowledgeable, courteous, understanding and very very helpful. The whole process did not take a long time and I am 100% satisfied thus far!

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    Customer ServiceStaffTransparency

    Reviewed June 29, 2018

    I was lucky to speak with Josh as he assisted me and answered the plethora of questions I had. Not once did he seem bothered, nor did he rush me when I was hesitant or had “silly questions”. I’ve been debating on what to do for awhile now being in this predicament with my debt. I was highly considering going Bankrupt but Josh explained everything to me and helped me to make a better decision going through NDR. On the other hand, the woman I spoke to during my Onboarding call had no personality, made me feel rushed, and wouldn’t let me speak to ask any questions. She also failed to send me my Online Portal email.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Was very hesitant of contacting a debt relief service. The information was clearly given and the representative on the phone was very patient and nonjudgmental. Was a better experience than I would have imagined. Thank for your caring, professional staff.

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    StaffTransparency

    Reviewed June 29, 2018

    The information was very helpful and clearly presented. The agents were very helpful, courteous and took time to carefully explain how the program work. If I complete the program it will save me a lot of money and time.

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    Staff

    Reviewed June 29, 2018

    Becoming debt free is on my to do list for my 5 year goal and with the help of National Debt Relief I feel confident that it will happen, much sooner to be exact! The representative that I was in contact with made me feel important and was very helpful and professional!

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Everyone was very friendly and courteous. I am nervous about how the creditors will react. But I am confident you can help me. I like being able to get in touch with customer service when I need them. That helps with me being nervous, lol.

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    Staff

    Reviewed June 29, 2018

    The transition and education is key when it comes to these situations and the staff at NDR did just that exceptionally. I would like to extend a sincere thanks to Andrew ** with his professionalism, knowledge and patience with everything. Kudos to the entire staff at NDR!!!

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    Staff

    Reviewed June 29, 2018

    I was very happy with my experience with helping me to fix my debt issues. Everyone that I spoke to was very understanding and was very knowledgeable about what I needed to do to get my issues rectified and get me back to rebuilding my credit.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    You have an amazing team. Friendly and very helpful customer service. Thanks to Christal ** for all your help and support. I would recommend this to friends and family. I don't think any other company can compare to you guys.

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    StaffProcess

    Reviewed June 29, 2018

    Mr. James brown out did himself. It felt as though he made it personal to help me better my situation and I truly felt as though he cared. Great representation of the company and himself, the process was easy, fast and was easy to understand while going through the process.

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    ProcessTransparency

    Reviewed June 29, 2018

    When we began to investigate companies to handle debt relief, Ampi ** came into our lives. She walked us through the process, even helping us discover several inaccuracies in our credit reports. We happily signed our agreements today, then spoke with Bianca, who walked us through signing legal permissions. Ampi became part of or family; we will miss her patience and clear explanations. Bianca was very competent, going over the legal benefits. Thanks, National. We look forward to the next four years in your hands.

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    StaffProcess

    Reviewed June 29, 2018

    They are very friendly and lay out all your options. I didn't feel like they were trying to sell me something. They answered all my questions and provided step by step assistance through the whole process. They did not make me feel like a loser for incurring so much debt.

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    StaffProcess

    Reviewed June 29, 2018

    They were very thorough and answered all my questions. Seeking help with our debt was not something that was easy for us to decided. We were trying to deal with our situation on our own but kept getting further in the whole. We are excited to start this program and be on the way to financial peace once again.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 29, 2018

    Process explained very well. Easy guide through the process. Excellent communication. Looking forward to financial security through this program. Fees reasonable through easy to manage monthly payments. Account website gives me progress during the process. Company reps are very knowledgeable and easy to deal with.

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    Reviewed June 29, 2018

    I do thank for the very nice transition into National Debt. I look forward to getting out sooner. I will also pass the word to other friends and family to inquire if needed with your service. Thank you very much for all your assists and may it continue forward.

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    Staff

    Reviewed June 29, 2018

    Today I talked with Ani and Ed from your offices. Both were most helpful and professional and made this trying time easier. I would recommend National Debt Relief to anyone needing this type of service. Thank you for all the help today.

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    Customer ServiceTransparency

    Reviewed June 29, 2018

    The customer service was excellent in every phase of the enrollment. The communication also excellent feels like home again!! Thank you not making me feel bad that this happened to me. Feels good to be home and treated like family again!!

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    Process

    Reviewed June 29, 2018

    I thought the process with Drew was very easy - and the Welcome Call was also pleasant and easy to understand. I look forward to becoming debt free with the assistance of National Debit Relief, and now feel like I see light at the end of the tunnel.

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    Customer ServiceStaffTransparency

    Reviewed June 29, 2018

    Unbelievably easy, my representatives; both Daniel and Gabrielle were fantastic. I called as a last ditch effort and was so shocked at the result--the tears started rolling down my cheeks. (I don't cry...) Thank you, thank you. I didn't realize this process would be so easy and my road to financial freedom so clear.

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    Staff

    Reviewed June 29, 2018

    So kind and understanding to my situation. They know that hardships happen and sometimes we get over our head and laid out options that would be a good fit for me and my financial goals. I am looking forward to working with NDR.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Great customer service, and very helpful. Couldn't be more appreciative. They helped me with all of the issues regarding my situation, and were very good at explaining the details, and mission of their company. Thank you National Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 29, 2018

    The team was very professional. They were very nice in walking thru the entire process and thoroughly explaining each step. They followed thru and communicated well with each other to make the calls with me very seamless. After my initial inquiry, the sign up process was a quick turnaround.

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    Staff

    Reviewed June 29, 2018

    NDR representatives I spoke with were polite and professional. Look forward to working with the group. They reviewed all the various parameters of the agreement and advised on how to handle future creditor responses. I was surprised at the reviews and company affiliations found when researching the firm.

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    StaffProcessTransparency

    Reviewed June 29, 2018

    I worked with Brandy and she was so efficient and experienced. She walked me through the process step by step and explained everything thoroughly. I highly recommend National Debt Relief. Everyone I spoke with thereafter, was very knowledgeable about my situation and reassuring.

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    StaffProcessTransparency

    Reviewed June 29, 2018

    I was shocked how smooth a process this was. Your employees really made it a great experience. Karen and Keenan were very good at what they do. They were both very easy to talk to and made their points clear and direct. Really making it a great experience. They really are assets to your company. Thank you.

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    Transparency

    Reviewed June 29, 2018

    A lot of information is thrown at you very quickly and it seems like the signing never ends for a non-tech Savvy 75 year old. Hopefully things will work out as advertised. Everything was well explained but so much all at once and so quickly. Was mind blowing.

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    Reviewed June 29, 2018

    I have been under a lot of stress trying to deal with a major medical condition and the added expenses. I couldn’t figure out how to pay for the medical expenses in addition to my regular bills. After calling National Debt Relief, all that stress disappeared. I wasn’t alone. Someone else was there to help me.

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    Staff

    Reviewed June 29, 2018

    Everyone seems very nice and knowledgeable. I just signed up so I won't know exactly how helpful they will be for me yet. I am hoping this becomes a life changing event for me now. I excited to see if I can change my life around for the better.

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    Staff

    Reviewed June 29, 2018

    This has been a very positive experience... Everyone I have spoken to has been extremely informative, very polite and helpful. This will allow me to finally get out of debt and live a somewhat normal life once again. Thank you for being there.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 29, 2018

    Mr. Clinton ** has been so helpful, encouraging and patient with me. He never gave up on me even though I've been busy and was not very prompt with my response. The enrollment team were great as well. They walked me through everything and answered all the questions I had. Overall, It was a stress-free process for me. It is a very risky and difficult choice to make but Mr. **'s way of reassuring me that I will get help and guidance form him (and sounding like he really means it) and the whole NDR team did it for me.

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    Customer ServiceTransparency

    Reviewed June 29, 2018

    Excellent customer service. Sam ** made me feel safe and secure. Everything was explained clearly it was so easy. I like that we have lawyers to help us if need be. The rate never goes up. All fees are included in one monthly payment. You can make extra payment without a fee. In 3 years or less I will be debt free. So amazing.

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    StaffProcessTransparency

    Reviewed June 29, 2018

    Was given all information required in an orderly understandable fashion. Blake explained all areas of help to me. Was very informative and answered all my many questions. Aldo explained the workings of the program with special emphasis on my payback.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    A very positive experience with my rep. Veronica ** is very thorough and professional and helped me a lot. Everyone I talked to was very professional. This company seems to be very helpful. I’m glad I called. I would definitely give your company and rep five stars.

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    Customer ServiceTransparency

    Reviewed June 29, 2018

    Everyone I have spoken to have been very clear and helpful. They have been professional and have stride to making this process clear and easy. Contracts are clear and easy to understand. Emails arrived on time as well as welcome call. I am at ease with my decision to sign up for your service.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Cierra ** is an incredible asset to your company. Her attitude is exactly what is needed. She was very positive and upbeat, compassionate and understanding. She was very informative in a way that made sense while explaining everything thoroughly. I look forward to being successful with your company. David was very good as well on the welcome call. Just seems to be the more boring job.

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    Process

    Reviewed June 29, 2018

    My wife and I have completed enrollment in the NDR program. So far the process has been thorough and very professionally handled. Our initial feelings have been very positive. We hope as the program proceeds, all goes well. I would like to see acknowledgements of receipt back from NDR when we submit forms via electronic means.

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    StaffProcess

    Reviewed June 29, 2018

    Nick was very professional and supportive. I felt completely comfortable discussing my personal affairs. I am happy this process is in place and thank you for your service to us. I feel much better about my financial future. It is like a weight has been lifted.

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    Staff

    Reviewed June 29, 2018

    The service and courtesy I experienced was wonderful. Very professional and kind. I highly recommend. It’s always scary allowing a third party to look into your financial dealings. NDR took the scare out of it. No pressure and they fully disclosed what they were doing to help.

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    Customer ServicePriceTransparency

    Reviewed June 29, 2018

    Very helpful and affordable! Definitely a stress reliever. Some other companies help with your debt but the payments are really high. National Debt Relief keeps very good communication and keeps me updated on everything that's going on and makes me feel secure.

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    Staff

    Reviewed June 29, 2018

    Each person I have spoken to was very knowledgeable and helpful. I am excited to get back on track to repairing my once 730 credit score and financial freedom. You have given me faith in your company to do right by your promises in attempt to help me fix what I have damaged. Thank you so very much NDR.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    I would like to say Thank you. When I called, The first thing he wanted me to know is he was there to help me. He helped me by caring and showing compassion for my deteriorated health. He was very professional.

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    StaffProcess

    Reviewed June 29, 2018

    I was very nervous in making my decision on coming into the program. But my representative was very kind and understanding. Now I am relaxed and ready to get out of debt. I would recommend this to anyone who wants to improve their credit rating. Nothing to be ashamed of.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    When my credit card debt got to be crushing, I looked for a company that could help me get out of the situation. NDR was the highest rated, so I gave them a call. Leon ** was my rep, and he was kind, articulate and thorough. Within an hour, I was all set up. Then my Welcome Call rep, whose name escapes me right now, answered all my remaining questions, and once again, my experience was that they are really kind and thoughtful at NDR. Just starting the program, but I feel I chose the right company in my quest for financial freedom.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    They help me with all my situation, they stay on the phone so that I can get the information what they need it, they help me have a peace of mind, they were so kind and friendly and they help understand my application.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 29, 2018

    They were very helpful and clear on the information given. The process was fast and she made it very easy to understand. Glad to be working with such professional people. They really put in work and show great customer service.

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    PriceStaff

    Reviewed June 29, 2018

    I was so deep in debt and I needed to get out of it. But I wasn’t able to by myself. I had a hardship that my income went down abruptly and I couldn’t keep up payment. My ex-wife had worked with Freedom Debt Relief and had gotten out of debt. But when I compared them to National Debt Relief, Freedom was not as welcoming. National Debt Relief charges too much though. But I got tired of talking to creditors. It was so frustrating trying to talk on my own behalf and when you are this frustrated, rather than rack up more debt and interest, just let someone else do it for you. It’s okay.

    The negotiator, Chris, was very respectful and professional, and I was comfortable working with him. He was also very motivated. It may take a couple of years but all these debt will be gone. Right now, I’m paying what they told me to pay to be able to slowly get out of debt. The creditors are not reaching out to me anymore. But National Debt Relief has been quiet for two months. I wish they could tell me when they are negotiating with creditors. I have not seen results and I don’t have any way of verifying that National Debt Relief is paying off my debt except by contacting the credit card companies. And they're making me want to do that.

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    National Debt Relief
    Response from National Debt Relief
    Hello Francis,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better address your specific concerns. You can also call us directly at 888-660-7427.

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    ProcessTransparency

    Reviewed June 29, 2018

    NDR has so far in these nascent stages been informative and helpful in getting me set up with their program. They have explained how the program works very well. The ease of getting started has been great! I would highly recommended NDR to any friend or family.

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    Staff

    Reviewed June 29, 2018

    I have thought about consolidating my debt for quite some time but the idea made me anxious. My experience, however, was made very comfortable by the knowledgeable and kind representatives who assisted me. I think I'll sleep a little better feeling a sense of control over my finances. Thank you.

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    StaffProcessTransparency

    Reviewed June 29, 2018

    Terrance ** was my Debt Specialist. Paul ** assisted with my Welcome. Both were nice, easy to talk to, understanding, explained the process and made sure that all my questions were answered. Terrance was calm and receptive to us expressing our financial difficulties. Paul guided us thru the signing of the welcome packet which was we to us. My husband & I saw a light at the end of the tunnel.

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    Staff

    Reviewed June 29, 2018

    The service that I received has been phenomenal! The employees you have chosen are the best in the business and I appreciate their service. The employees are knowledgeable, patient and kind. It was refreshing to speak to Jason and Sharon. Thank you so much.

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    Process

    Reviewed June 29, 2018

    I feel a sense of relief finally for my situation. I am so excited about what I am being offered in the way of help, I will be reaching out to everyone I know who might qualify for this same program. Thank you NDR!!!

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    Verified purchase

    Reviewed June 29, 2018

    I don’t know what happen to my score for credit after pay off debt credit. Hopeful my score for credit will be around 650 and able to buy brand new auto. Some of companies still mail me bills. By the way Your company did good...

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    Staff

    Reviewed June 29, 2018

    They very professional. They answer my need, I could sign agreement. So my debt relief! This program going to change my life and help me have control with money! I want to thank, Debt Specialist, Justin ** and all Team for great job they have been doing!

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    Customer ServiceStaffProcess

    Reviewed June 29, 2018

    My experience with Kenny ** went very well. He was very professional and very knowledgeable about the Company, Explained everything to me that I could understand, so did Stephanie on the welcome call. Thank you two very much, trusting that I will complete this program, with great success.

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    Transparency

    Reviewed June 29, 2018

    Everything went well and was pretty much explained. But have concerns that four accounts have not been added. And I don't want to extend my 48 months. Will see if these get added. All required documentation was sent in and received by my Debt counselor.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    My experience was great from Richie ** helping me settle my debt solution then Savanna ** to help me finish off and get me going. They both were of great assistance. I am very happy I made this call. Thank you.

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    Customer ServiceStaff

    Reviewed June 29, 2018

    Very happy with the service and information provided to me. Very helpful and professional. Representative was very kind and helpful. Welcome call representative very helpful and informative. I feel a lot better and less stressed knowing this is going to be handled for me.

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    Customer ServicePrice

    Reviewed June 29, 2018

    I don't know if I made a good decision going with National Debt Relief. I wasn't as happy with the enrolment process, but it was more of the way I wanted to go than some of the others so I went ahead and went with them. But I'm not really happy with them at this point because they kept telling me that they’ve lost information or they need it again or why haven’t I sent it. Just a lot of nitpicky things. If I mailed stuff in and it was photocopied to their system and it didn’t come out correctly, they should have checked it and have been more aware that it didn't work and that it should be done again.

    I keep sending these huge packages of letters that I’m getting because I don’t have a way to fax it and I don’t have a way to upload it. The first set, never received, got there. I didn't even keep track of what I'm putting in an envelope. When the envelope gets heavy, I mail it off. I also don’t make copies of any of the stuff for myself. I called them yesterday to find out what I was supposed to do and I was told that they see where they received the authorizations to contact the people I owed, but that it was very faded and that they can't use that as a copy to send to those companies. I said, “So what you’re saying is you don’t keep the stuff once you put it on your system? You throw it away or what? You don’t check your system to see if it’s legible or anything?” And they said they don't!

    Then, in the past when I sent them a list of all the addresses that I have for the different debts that I wanted to be collected, they took care of notifying everybody and now, they’re telling me that I have to do that. I already went to each individual bill and I changed all the information to their address, their phone number, and all of that. And it’s like it didn’t even happen. The companies are still calling me. My husband who’s really anxious gets very upset when he keeps getting phone calls after phone calls. I've told him to ignore it but I’m getting to the point now that I am too getting tired of the phone calls and the emails.

    NDR is working on two companies and they’re taking $380 every two weeks out of my account. But I just feel like they’re not really working for me. They haven’t paid off any company. The cost is also a little bit high but they told me that everything that they’re taking out is going into an account so that they can pay off some of these bills that we have, which is fine. So far, we’re only paying $252 to two different credit cards. I know the other money is sitting in the account, but why are they working with somebody else to try and deal with that? I also don’t get any feedback from them at all unless they have settled or are trying to settle a case, when they ask of either yea or nay. I wouldn't recommend National Debt Relief to anybody.

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    Customer ServicePriceStaff

    Reviewed June 29, 2018

    I was paying out more than I had coming in and I was getting caught behind the eight ball trying to get out of financial stress. What I was doing was just shuffling debt from left to right rather than eliminating them. I saw the writing on the wall that it was gonna get down to the next couple of months and at that point I’m gonna have to cut a few things down that would truly affect my way of living at home in general. So, I tried to get some help before it got too late.

    I called National Debt Relief and they provided me with consolidation. They would do the dirty work. I used a different company prior but I didn't hear from them personally. I heard from the third party over them all the time. But with NDR, the experience was completely the opposite. They were the only people I had to talk to. My negotiators were very down to earth, helpful, and understanding that I was in a jam and I needed some help to get out of it. They didn't force anything on me and they wanted me to make all the decisions as far as what I feel comfortable with. And if I didn't feel comfortable, they were willing to seek as many other possible options that they had to offer. They also called me more times than it was me having to call them to find out what the status was. Also, if I had a question, they would seek out the answer. They were really looking for my best interest and once I got the documentation in, things didn't take very long.

    NDR helped me out in finding what my flexibility would be as far as what I could pay per month without stretching my boundaries, which is the reason I was calling. I couldn't stretch any further, so they want to relieve some of the pressure off me. They were very flexible in that area and that really helped me. Once, I also called to get the date adjusted and they told me that there was no problem and that they can do it. But they told me that after that, I would be locked in to stay in the same date. And it worked out well. The cost has also been spot on. I knew that there was gonna be a point where there was a finance fee out of the whole deal. It was understandable and it makes sense. But theirs wasn't so extreme. It didn't make me feel as if I was paying them more than what I was trying to get rid of.

    Working with NDR has taken the stress out of a lot of things, when you're thinking about not having enough money to take care of the things that you got backed up on you and somebody's willing to step in and say they’ll be your support. The money was going to where it was supposed to and I didn’t even have to worry about that. I got constant feedback and they made life a lot easier. They were true to what they said they were. They want to provide people with a service that will lead to a better lifestyle and to help people with different situations, especially the financial struggles. They were a major support factor and that was what I needed. If you're looking for a break, for somebody to support you and have your best interests in front of their needs and their goals, National Debt Relief is the place to go. You can't beat it.

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    ProcessTransparency

    Reviewed June 28, 2018

    I feel confident in this program due to the fact that Drew explained every detail of the program and I feel that this is going to change things in my financial life for the good. I am looking forward to working with National Debt Relief.

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    StaffTransparency

    Reviewed June 28, 2018

    They were fantastic with their explanation and made me feel more at ease about my decision to use them!! They were awesome and now I feel like I have my life back!! I would recommend for sure to friends and relatives in the future!!

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    ProcessTransparency

    Reviewed June 28, 2018

    Diana and Ed were very helping and cheerful to talk to. They were both very clear about how the program works and what I might run into along the way. I hope this continues to go a smoothly as signing up did.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2018

    Asking for help with debt is not something anyone looks forward to, but in checking for information about companies who assist with debt relief, I came across your company. I received a call from one of your staff who explained the program thoroughly, answered my questions (sometimes more than once), and provided professional, friendly and courteous customer service with a smile. (I could actually feel her great disposition over the phone!) We agreed to the program because we didn't feel pressured, uncomfortable or less than at any time. Thank you so much to everyone for your help, your easy to understand documents and for your continued support thru accessible website, phone and emails.

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    StaffProcess

    Reviewed June 28, 2018

    We just enrolled! It was an easy beginning process. I hope the next couple years go as easy as enrolling did. Chris made it so easy for us and there was zero judgment from him and the team! So far I would recommend to friends and family.

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    Staff

    Reviewed June 28, 2018

    Wonderful people who were straightforward with the information and willing to answering all my questions. Didn't make me feel overwhelmed or ashamed of my decision to finally say I need help. They are kind and upfront with all the information.

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    StaffProcess

    Reviewed June 28, 2018

    Thanks for Valentine for helping me applied in the program. He went to make sure that I understand how the program works. He's very helpful and I'm happy that he can help me to solve my problem. Thank you again...

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    Customer Service

    Reviewed June 28, 2018

    From the moment I received a call to begin the process, I felt I had chosen the right company to help me become debt free. Chris was very welcoming and made me feel like everything would be okay. Thank you!!

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    ProcessTransparency

    Reviewed June 28, 2018

    I’m very early in this process, but so far it’s been a positive and well explained program! I appreciate all the help NDR has to offer and I look forward to be debt free at the end of this program! It’s a fresh start!

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    StaffProcessTransparency

    Reviewed June 28, 2018

    Each person I spoke with was very clear, kind and explained all the details in detail. If there were any questions or concerns I had all was spoke about until I understood. Everyone took the time needed to complete the process. Thank you and appreciate.

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    Staff

    Reviewed June 28, 2018

    Everyone that I talked to was very polite and helpful. They answered all of my questions; many before I even had a chance to ask. It took a great weight off of my shoulders when a lot of the stress was taken away. It makes it a lot easier knowing that there is someone on my side to help deal with these creditors. I appreciate all of the help.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2018

    I was interviewed and explained the whole process by an experienced and very courteous agent Mr. Richard ** and afterwards in the welcome call all the agreement was explained to me in a very clear and using simple and understandable language.

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    Customer ServicePriceStaffProcess

    Reviewed June 28, 2018

    So far so good, very professional. I tried Freedom Debt Relief and they screwed my account up from the beginning. I did not want to do this program but NDR made so easy. I called all the creditors and they would not and did not care to make a deal to lower the interest. The banks forced me into a corner, and I responded.

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    Staff

    Reviewed June 28, 2018

    Awesome, the contact was very knowledgeable and courteousness with all answers and questions. Yes I will recommend to any friend or family member. There is only one word to describe my experience with this company so far and that is AWESOME.

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    StaffTransparency

    Reviewed June 28, 2018

    My debt specialist was very informative and efficient. Highly recommend them! He answered all of my questions and explained everything very thoroughly. I feel so relieved to have someone else take care of my debt and their fees are totally worth my peace of mind!

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    Staff

    Reviewed June 28, 2018

    A very friendly and hardworking company. They appear to be a very accurate and helpful company to deal with in debt relief. I feel that they are going to be very fair and helpful in my situation. Thanks so much for being there when I need help.

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    Process

    Reviewed June 28, 2018

    I felt a relief knowing someone understood my situation and that there is a company like NDR that could help. Patrick was thorough in explaining the program and he patiently answered all of my questions and concerns. The process was easy and I look forward to getting out of debt.

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    Customer Service

    Reviewed June 28, 2018

    My experience was amazing, I was extremely nervous about the whole idea of consolidating my debt and the fact that I was having to do it in the first place, but all my questions were answered (multiple times) and ended every phone call feeling more okay with it. I have already recommended National Debt Relief to a friend. Thank you for helping me work my way out of debt!

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    StaffProcess

    Reviewed June 28, 2018

    I've truly hit some hardships over the past 3 years, after going into business with my soon-to-be ex-husband; he ran our financials way off course - accruing debt of over $14,000. Amidst my separation, I've been doing everything I can to resume a happy, healthy, productive life and National Debt Relief is providing me with the opportunity to get my feet back underneath myself and start becoming a successful individual again. Alana and her team have been so kind, considerate, professional and incredibly helpful!! I will be forever grateful for the services the National Debt Relief program provides. THANK YOU!

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    Staff

    Reviewed June 28, 2018

    They really were knowledgeable on my questions I asked and helped me understand it to the full extent and were very nice and warm. They were patient and sole covert clearly and you can tell that they only want the best for you.

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    StaffProcessTransparency

    Reviewed June 28, 2018

    The two people I have dealt with, Verlande and Kira, were very pleasant and a joy. They were both very professional and articulate. They walked me step by step through the process and explained what was to happen in great detail.

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    Staff

    Reviewed June 28, 2018

    So far I have had a pleasant experience with the National Debt Relief and have had friendly and helpful people work with me. Kameel was extremely thorough and made sure whatever question I had was answered to my understanding. I look forward to the future! Thank you for all of your help.

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    StaffProcessTransparency

    Reviewed June 28, 2018

    So far so good, hoping this works! It sounds good, and I hope everything works out the way it should. Everything was explained to me, and I look forward to using the program. Everyone was very nice and helpful.

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    Staff

    Reviewed June 28, 2018

    Lindsay ** was able to listen to my situation with kindness, caring, understanding and very professional. He was able to help me when I couldn't find anyone else to help me. I am so Thankful for him and would recommend this company to anyone. Thanks Again Lindsay!!

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    StaffProcess

    Reviewed June 28, 2018

    Very simple process. Nice people. Made sure you understood everything. Consolidated all my unsecured debt and made an attainable payment. All documents could be signed electronically. Relief begins immediately. I felt a great burden had been lifted. Would recommend to anyone.

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    Customer ServiceStaff

    Reviewed June 28, 2018

    Very helpful, answer all my questions, other companies talked down to me. Explained what my credit will look like and how I will be changing it to. They sent me all the information I will need and I hope you have a great day.

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    Customer ServiceStaff

    Reviewed June 28, 2018

    Evrery employee I talked with was polite and strived to answer all questions I might have about the program. The lady that helped me with the welcome portion also helped me to set up my online account since I am not real tech savvy.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2018

    Absolutely great. Both customer service reps were very helpful and understanding with my questions and concerns. I appreciate all the help. Thank you for your explanations and the time you both spent explaining to me how everything is and what I should look forward to.

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    Customer ServiceProcess

    Reviewed June 28, 2018

    I have just started the program, customer service has been superb. This program is on top of my paperwork and getting things process smooth sailing. Right now this is the best solution for me, and I believe National Debt Relief will be able to get my debt and credit back on track again.

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    StaffProcess

    Reviewed June 28, 2018

    I appreciate the amount of information and insight provided. We are off to a great start. All of the people that I have spoken with so far have been very knowledgeable. It's very comforting to know that my success in this program is paramount to National Debt Relief. I'm feeling the relief already!

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    Customer Service

    Reviewed June 28, 2018

    We are brand new to National Debt Relief. The process of asking questions, gathering information and deciding to take action was daunting to us. We met Krista online and by phone and felt immediately at ease. Nothing was left to our imagination, all fears were put to rest with direct answers and valid information. Krista went over the paperwork with us without rushing, we never felt pushed into something we didn't understand. After we signed all papers, another person came on the phone to make sure every point was covered to our best understanding. We felt we had been through a conscientious study group preparing for a big exam. We are excited to be part of the NDR family and know our financial woes will be taken care of in the best possible way.

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    Reviewed June 28, 2018

    Fast and easy, handled very professionally and kind. The paperwork was easy to read and Richie did a magnificent job. Thank you all for the help. I did not know this company could help me so much. Again thank you for all your help.

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    Customer ServiceTransparency

    Reviewed June 28, 2018

    Welcome call spoke really fast hard to understand at times. Overall great very thorough explanations. Nathan explained the different programs and how each one works and was able to advise me which one would be best for my situation. Just by how things have been handled so far I would recommend National Debt Relief.

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    StaffProcessTransparency

    Reviewed June 28, 2018

    All representatives did a great job of explaining the program and answering any questions that I had. They were very clear on the services included in the deposit and how the program will work. They were clear about my options and how this will affect my credit and my debt. I felt confident after speaking with the representatives that I had made the right choice in enrolling into this program.

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    Staff

    Reviewed June 28, 2018

    Very professional and informative. Seems they covered all angles. I felt secure with all the information provided to me. It's comforting to know I can trust they know what they're doing so I can not worry about anything. I will recommend National Debt Relief to all who find themselves desperate for debt relief.

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    StaffTransparency

    Reviewed June 28, 2018

    The agent was very helpful. Explained things fully and answered all my questions. Of course, I can't recommend National Debt Relief to others until I know how the contract will play out over the term of the Agreement, but I can say that everyone to whom I spoke during in the course of entering into the contract were very courteous and helpful.

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    StaffTransparency

    Reviewed June 28, 2018

    Everything was clear and understandable for me. She was very clear with her points. That made me comfortable and understandable with the National Debt Relief contract. I am looking forward to work with the team. Thanks for your support!!

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    Customer ServiceStaff

    Reviewed June 28, 2018

    I was very nervous to call and start this process. Every person I spoke with made me feel very comfortable. Not one time did I feel judged or embarrassed. I am confident in the services provided by National Debt Relief.

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    StaffProcess

    Reviewed June 28, 2018

    Nathan worked with me explaining how the program works, how it would get me out of debt in less years than paying off the credit cards. He went through everything explaining what will happen and how the program works. He helped me put my mind at peace when I felt nervous about the program. Was answering all my concerns.

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    Customer ServiceStaff

    Reviewed June 28, 2018

    So far the interactions have been great. Very informative and polite. Also easy to use and understand. Great company so far. And they're very helpful over the phone and don’t get upset with my millions of questions. They don’t stop explaining until you honestly understand. Great job.

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    StaffProcess

    Reviewed June 28, 2018

    I am so glad I reached out to National Debt Relief. Kennedy was so thorough in explaining the program and taking me through the enrollment process. She made this difficult decision easier and provided me with the information I needed to fully understand my financial situation. I felt very supported and I can now see a positive resolution to my financial hardships. Thank you.

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    Process

    Reviewed June 28, 2018

    I was so nervous about starting this process but Carlos ** and Wayne ** made me feel at ease. Carlos took the time to go through everything and answered all my questions. I think the 2 step process is a great idea as it gives you a chance to think about things and get your questions answered, giving you a better peace of mind about this decision.

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    Transparency

    Reviewed June 28, 2018

    I understood everything I was told and am happy with it all. I look forward to working with you and getting my debt resolved. You made it easy for me to sign papers and read all material along with explanations.

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    Verified purchase

    Reviewed June 28, 2018

    Debt Relief Settlement. I'm pleased to express my gratitude for a job well done. Thanks for establishing and setting one of my debts. Soon I'll be able completely free of these debts, be able to move forward and accomplish goals that had been put on hold.

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    Customer ServiceStaff

    Reviewed June 28, 2018

    I’m so happy I found this company. My daughter is working with you and she recommended me to you! Thank you. Can’t wait all of this is done, I will recommend my friends that are in need. Your team is great. They are helpful and any questions asked they answer it, trustworthy company and employees.

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    Staff

    Reviewed June 28, 2018

    The representative was extremely helpful and understanding of my situation. She pleasant and kind. The enrollment process was easy with the representatives guidance. I feel great relief since I enrolled. Thank you National Debt Relief for all your help. Also the welcome representative was a huge help as well.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2018

    Tamara was very helpful. She walked me through each step. She was professional, friendly and non-judgmental. She laid out all the pros and cons and helped me make an informed choice. She responded to all my emails and calls in a timely manner.

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    StaffProcess

    Reviewed June 28, 2018

    So far I feel like everything has been handled and answered to my satisfaction. Very nervous to start this process, just have to give it time to see how it works out. Greg has been very courteous and thorough in explaining things.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2018

    I just want to express my gratitude to the Mr. Christopher ** who has been so patient and understanding with me throughout the process of my introduction to the program. I also want to say "Thanks" to the young lady who spent time on the phone with me yesterday during my "welcome" call. In general, I feel like I am in good hands. I am looking forward to the journey.

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    Customer Service

    Reviewed June 28, 2018

    It was the best experience I have had. Great info & great customer service. They answered all my question & gave all the info I needed to know. I would recommend to my friends & family. The service was fast & easy.

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    Staff

    Reviewed June 28, 2018

    I am a new client to National Debt Relief. I was very pleased and thankful the way my enrollment was taken care of. Aaron ** was very patient and answered all my questions. I am looking forward to the next couple months to see how my debt is taken care of.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2018

    I have a very good experience with enrollment and welcome call. Both employees (Michael and Kirk) were very knowledgeable and professional. Everything was explained to me thoroughly and everyone made sure I understood all of the information of the program. Thank you very much for all of your help.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2018

    This was truly a unique experience and having no idea on where I could go to get help was scary. But with one phone call my prayer were answered! The representatives was so helpful and eased me through the process in getting back on the right track.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed June 28, 2018

    The interest from the credit cards were really high. I did my research and National Debt Relief came out as one of the best debt relief companies. So, I went with them. I called them, gave my information and then they called me back. They took all the information, reviewed my credit and everything that I own. The experience was great. The credit cards that were really high and the interest that were high were all put in one payment. The payment is lower than if they put all of them together and that works for me. So far, I'm a quarter done with the program.

    The first negotiator that talked to me was really great. The second one wasn’t that great because I was trying to explain my concern about my credit really dropping a lot because I have to stop paying the credit cards. And he said, “Oh, but you should have known already that it was like this.” He was very strong. And I just didn’t like that because whatever it is that they’re doing for me, I’m still a client and I’m still paying their salary. So I wasn’t really that happy with the second one.

    At the beginning, I didn’t really understand the program fully. I didn’t know that they will be paying the credit cards slowly, one by one, instead of sending the payments to all credit cards every month. I was a little concerned about that and they didn’t explain it right. It would be good if they would take the time to explain right from the beginning. For me, it’s very strange that all my credit score is really suffering because of that and I've always taken care of my credit a lot. I had almost 800 points and now it’s about five-something since I started with NDR. If it was explained, I’d probably kept paying all the credit cards so my credit wouldn’t drop. Now, my credit score is really, really bad.

    Nevertheless, NDR helped me financially because everything has lowered my payments. It’s good for me because I have a daughter. So, I couldn’t really pay all that much money. They gave me a payment plan from the beginning. They told me, “This is what you should do” and that’s what I did. Having smaller payment every month really means a lot.

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    Reviewed June 28, 2018

    National Debt Relief is so awesome. I am so glad they are here. They helped me out so much I don’t have the heaviness and worry with my credit cards anymore!! A special thanks to Jonathan **!!! You guys are helping us out so much and this takes a lot of stress off of me and my family! Thanks again. You guys are the best!

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    Staff

    Reviewed June 28, 2018

    I loved how they treated me and they offered me a good solution... Steve ** did an excellent job and solved my problem very well... My experience was the best, they have an excellent team. Thank you for you help guys.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2018

    Very good and fast, all the agents are helpful. The process is easy. I am recommending this for those who are with debts and want to start a new clean start. The welcome call is helpful to remind yourself on what you have discussed. There are also numbers to call so it's nice.

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    Staff

    Reviewed June 28, 2018

    So I am new to this, but I can say that I am highly impressed with the helpfulness and the professionalism of each individual I have spoken with. I tried working with other debt relief companies and the feeling was not the same as I received here. I look forward to improving my credit with National Debt Relief.

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    Staff

    Reviewed June 28, 2018

    They are very friendly and will help you every step of the way. You can definitely rely on National Debt Relief to accommodate to your worries an concerns. They are very knowledgeable and will help you every step of the way.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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