National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed May 14, 2019
Definitely a company I would recommend to others especially some of my family members to take advantage now to be debt free. Once I'm debt free I will be able to afford more things and be actually able to keep up with a lot of my bills and this is a great start to be in so I can live a great life moving forward. Thank You So Much National Debt Relief. You're Awesome!
Reviewed May 14, 2019
Was sent through here by Mint. Trying to work out a way to survive this credit card debt and was running out of options, then I called NDR and I'm hoping that the solutions they came up with works. Very polite and kind over the phone.
Reviewed May 14, 2019
I spoke with Keith **, Jasmine, and Dionne. They all were nice and did a great job of explaining the program to me. The program sound like a great thing to be able to help me get out of. If I hear of anyone else that’s may Have this problem I sure will tell them about this program. Thanks. Cynthia **
Reviewed May 14, 2019
Great Customer Service, very professional and answered all my questions. I felt at ease after my conversation on a difficult topic. My Rep was easy to talk to and cared about helping us. I am looking forward to having the debt worked by your professionals.
Reviewed May 14, 2019
This was one of the BEST decisions of my life!! At first, I was so embarrassed and ashamed at what my finances had become. I didn't even know where to begin to fix it. My husband enrolled in the program almost a year ago and has had an amazing experience. I finally took the plunge and called. Everyone was so wonderful.. They were very thorough but most of all, they were so kind. They didn't make me feel judged or as if I was some irresponsible person who deserves to be in this financial situation. Thank you from the bottom of my heart! I feel like I can finally start my journey to a better life! I will forever be grateful for you!
Reviewed May 14, 2019
It was a lot to go through over the phone but the experience was fairly good. I did understand just about everything that was told to me. They explained everything well. I am looking forward to the end result! Thanks to the whole team.
Reviewed May 14, 2019
The customer service with National Debt Relief is outstanding. Staff works around the clock answering questions. Questions were answered in a timely manner. There was no pressure as I was allowed time to review my options before making a decision.
Reviewed May 14, 2019
I was in my most difficult financial situation. The employees of National Debt Relief helped me relax my mind and focus on what made sense for me financially. I would definitely recommend to anyone going through a financial crisis stemmed from something outside of their control.
Reviewed May 14, 2019
Very professional and courteous and thorough.. All questions answered completely.. No questions left unanswered.. Told who to contact with any questions or concerns.. Would have no problem referring this company to friends.. Not sure what else I could say that would be any clearer or Plainer.
Reviewed May 14, 2019
Both individuals I spoke with were very knowledgeable and informative when I spoke to them over the phone. Both of them sounded very informed and answered any and all questions I had to my satisfaction. They informed me of the entire process and walked me through every step. They discussed the actions I needed to take and everything that they would be doing on their end. Everything they discussed about the entire process was stated clearly as to what both parties needed to do in order to help resolve my debt issues. They did a great job and definitely made me feel confident working with National Debt Relief and working by way to more financial freedom. I would definitely refer the services to anyone else who is struggling with debt themselves and wants to take proper steps in order to get out of debt.
Reviewed May 14, 2019
Dina ** had patience with me and explained everything thoroughly. I feel confident. I have trouble with computers and she described the various documents so I could sign where needed and sign the various other documents. I am not computer savvy and needed detailed explanations to be related over the phone. Thank you for your time and total patience with me.
Reviewed May 14, 2019
I was very nervous going into this, but the person I spoke with was very detailed and very reassuring that this was the best choice for me. Having gone through the process I am more confident and happy knowing that I am on my way to being debt free. I feel a sense of relief and I am certain about my family's future. I am happy I made the choice to go with National Debt Relief.
Reviewed May 14, 2019
Very positive experience. Every things went smoothly. Very positive people to work with. They were all friendly and very helpful. Look forward to working with them to get this all resolved so I will be out of debt. Thank you.
Reviewed May 14, 2019
I have had a great experience so far. Very thorough and professional. I will update once we get into the program deeper. Adam stayed with me through every step and was very serious about me responding that I understood each and every step. Adam called back exactly when he said he would every time. Very punctual.
Reviewed May 14, 2019
Every time I called I received great service. They answered any questions I asked and promptly helped me uh. They were courteous. I am not a poet so I don't know what else to say. They helped me when I really needed it.
Reviewed May 14, 2019
Very kind when speaking with them, they explain everything twice to make sure you understand all the information given to you and they ask you if you have any questions and pause to make sure. Very respectful. You do not feel pressured at all to do anything and they make you feel very comfortable through out the whole process. I would recommend them for sure.
Reviewed May 14, 2019
The rep was straightforward, great detail, very reasonable payment plan. Nice, soft spoken. No errors with resolve solution. Very prompt. Little time getting a settlement done. Accurate listings of my credit needs. Thank National Debt Relief for all their hard work. Dedication. Recommend clients.
Reviewed May 14, 2019
Great and professional. Very polite and helpful on understanding the debt relief program. Would recommend to friends and family. Looking forward to working with you and appreciate your support and help with our financial services. Thank you once again for your help and advice. William ** and Tonya **
Reviewed May 14, 2019
They were informative and very professional. I am at ease knowing they are going to help me become debt free sooner rather than later. They helped me to understand all documents and allowed me to ask questions when needed. Thank you for all your help!
Reviewed May 14, 2019
It was a good experience. Lorraine during the initial calls and setup was really informative and helped me with any questions. Natalie during the welcome call did the same. I would at this time recommend to a friend. The process was easy and painless so far.
Reviewed May 14, 2019
Wonderful communication, customer service, and care for customers. Definitely would recommend! I feel more at ease with my financial situation than ever. Everyone I have spoken to on the phone has explained things so well and made me feel more at ease.
Reviewed May 14, 2019
Representative was clear in explaining my rights and what I needed to do in case I was not able to make the payment. She also explained my responsibilities as well as National Debt Relief. I was satisfied with all the information the gave me.
Reviewed May 14, 2019
The staff was very courteous and detailed. They answered all my questions in full. The explanation given was very helpful in understanding the program in full. They made it very easy to complete the application and we received a response from underwriter within minutes.
Reviewed May 14, 2019
Very easy to understand and doesnt mind me interrupting to ask questions. She sounds very knowledgeable. She read everything clearly. Answered all my questions and lady seems to understand my situation. Very satisfied with the well written contract. Will highly recommend to friends.
Reviewed May 14, 2019
Rodney and Sacressa. The Lady with the Northern Accent. Both agents were very helpful and responded well to any questions that I had. I didn’t want to call at first but both agents made me feel as if I made the right decision.
Darron, thank you for sharing this with us today. We'll make sure to recognize the agents who helped you!
Reviewed May 14, 2019
National Debt Relief was very helpful when taking care of me. They made me feel like I wasn’t going to keep drowning in all my debt anymore. I recommend them to anyone who is in need of debt help and wants a fresh start.
Reviewed May 14, 2019
Very friendly and very helpful. Always made sure that I understood what was going on through the whole process. Was very polite even during the bad quietly that my phone was giving out. Also made sure to answer all of my questions as I asked them.
Reviewed May 14, 2019
I am so glad I called National Debt Relief. I had a great experience starting the program. The customer service I received on the phone was amazing. Very professional and put you at ease. Made everything easy to understand. Walked me through every step of the process.
Reviewed May 14, 2019
My experience with NDR couldn't have been easier. The gentleman that helped me, Terrence **, was kind, knowledgeable and patient. He explained every aspect of the program and asked several times if I had any questions to be sure I understood everything he was saying. I am so glad I enrolled in this program.
Dorothy, thank you for sharing your enrollment experience with us today. We're glad that you're confident in your decision to join the program and to let us help you. We'll also make sure to let Terrence know you acknowledged the help he gave. Thanks again.
Reviewed May 14, 2019
Ben ** and Natalie were absolutely great to do business with. Both were very efficient and nice to speak with. We were very comfortable. We were unsure of doing this but with the information they provided and their knowledge of the program, we felt great with it.
Reviewed May 14, 2019
I kept seeing an advertisement for National Debt Relief and I called to check it out. I enrolled over the phone and then, I was emailed a couple of documents. I signed them and sent them back. That was extremely easy. My negotiator was diligent and helpful although she couldn't get everybody to negotiate with her. She also answered some questions that I didn't understand. I had an agreement with NDR to pay a certain amount every two weeks for up to 24 months and since I’ve been with them, I've noticed that I'm not paying a bunch of small credit card bills every week or month like I used to.
Reviewed May 13, 2019
Very courteous and professional service from sales and customer support. I am very pleased to participate in a program with pros that will help me and my family to resolve this huge problem. Thank you! I am very happy to have enrolled in this program and am looking forward to resolving my problem.
Reviewed May 13, 2019
Excellent experience. Lisa made sure I understand everything and assured me I could get help if I needed it. The whole experience from the very beginning to end was amazing and reassuring. Though the process was longer than expected, I can't wait to get started and get rid of my debt.
Reviewed May 13, 2019
I truly appreciate the excellent service I received from Pamela **. You exemplifies what good customer service is all about. Pamela was very knowledgeable, she was able to assist me without transferring me to the department that could assist me. It was just great service and a great experience. She had them I called was the one and done service which I truly appreciate her for that. I didn't have to worry that none of my questions were not answered or I was given a vague answer to my question. This experience made up for the poor customer service that I received about two weeks ago and three weeks ago. Again thank you Pamela for your great service. These are the types of the representatives agents that all companies should have because they really do their job and effective and provide all of the information necessary for a client to understand the process.
Reviewed May 13, 2019
All the representative are nice. They talked to you politely and they show that they're really there to help you. They explained everything how National Debt Relief clearly. Very helpful. They also gave me options how my payment will go. I'm happy that I found out about this.
Reviewed May 13, 2019
They were efficient and thorough! Well explanatory, now just waiting for my credit score to go back up. They explained everything to me and kept asking if I understood and if I did not they would explain it to where I did. Very kind and respectful.
Reviewed May 13, 2019
I appreciate working with Darnel. He provided thorough and detailed explanation, simplified responses to each question, and answered questions before they were presented. I am very satisfied and impressed with the level of customer service Darnel and Joshua presented. I felt comfortable making this decision and was provided with all the time required for me to be confident in this decision. They were patient throughout the entire process, and professional.
I recommend anyone experiencing hardship or challenging financial demand to take time and explore all options. Don't limit those options by self-constructed fear. Take time to consult with someone who understands. As Darnel shared with me, "think out loud and work through the process together." I have faith in this process, as it is a structured approach to making a significant difference.
Reviewed May 13, 2019
I had a very good experience so far dealing with the agency. The personnel are very courteous and knowledgeable and brought confidence in me that I am taking a right decision to go debt free. I will recommend to everyone who wants to be debt free and strengthen their financial situation.
Reviewed May 13, 2019
All associates were Very professional. They Answered all concerns and were always available. Both the induction and welcome calls proceeded very smoothly. There was no high pressure sales. They Explained the process, fees and risks and summarized each section understandably.
Reviewed May 13, 2019
Jaspal and Edwin were helpful and friendly! Thank You for their support in starting the process of getting me out of debt. They explained everything in detail to help me feel confident to use National Debt Relief for my needs.
Reviewed May 13, 2019
So far everyone was very helpful. Program was detailed very carefully, and the employees took special time to make certain that I understood the program. All required documents were fully explained, and directions were carefully given as to signing each required document.
Reviewed May 13, 2019
Everything was in order. I understood it very well. They did a good job. Explained everything to me. There are a lot of other thing I got to work with to get out debt but I know I will be able to get it doing in the three years I got to get it doing.
Reviewed May 13, 2019
Very professional team and clear explanation. I feel like I am in good hands and feel re-assure with this process. I believe I have all the tools and knowledge to successfully achieve my goals. Thank you for your help and support.
Reviewed May 13, 2019
The representatives I talked to were both very respectful and made the enrollment easy to do. I would recommend this firm to others. Karlton was very informative and cordial. I am sure the program will be helpful in relieving my debt.
Reviewed May 13, 2019
I wish I knew the program before. I've been assisted by two wonderful persons, Steve and Jamie. They were very professional, friendly and patient with my questions. They explain everything carefully throughout the process. I've just signed up and hope everything goes as expected. Thank you. Maydoris **
Reviewed May 13, 2019
As daunting as the process might seem, the first initial screening and consultation that I received was easy, efficient and painless. My representative was more than helpful and courteous. She took the time to walk me through how the program works and understand how it is beneficial for myself as well as my financial standing.
Reviewed May 13, 2019
Very great experience! Both people I talk to in setting up this process and the welcome call were very thorough and transparent. They answered all my questions confidently and were very honest with their answers to lead me in the right direction and make an informed decision. I’m excited to start this program just by talking to them.
Reviewed May 13, 2019
Representatives are thorough and very informative as well as friendly and willing to answer all questions. I am very confident that National Debt Relief will resolve all credit card debt in my program. I am happy that I contacted National Debt Relief.
Reviewed May 13, 2019
Most helpful and courteous staff members. Getting out from the load of debt in my retirement was a monumental decision, and this team made it easy. I look forward to being debt free in the 44 months of my contract.
Reviewed May 13, 2019
He was very helpful and patient with me. He went through everything that needed to be explained without hurry. He went above and beyond in helping me with forms I needed to sign. I'm very glad for all the help I got from him. Thank you. Great job!
Reviewed May 13, 2019
Overall, my experience has thus far been informative and thanks to Matthew, the initial representative from start to finish from my first dial conversation as he had specific details about the program. I cancelled another debt resolution company which was almost a bad idea to continue with as they weren't informative as NDR nor as well descriptive about the program and the electronic signature contract with national debt relief was simple and descriptive also. Reviews go a long way and at this point with consistency this has been the best route for me in my financial hardship, thank you for the help! -Zach
Reviewed May 13, 2019
Everything was explained well. Any questions I had were answered. Both people I talked to were very polite and easy to talk to. They responded to my emails very fast. The process went very quick. They were prepared and had reviewed my accounts when I spoke with them.
Reviewed May 13, 2019
When I first decided to make the phone call to National Debt Relief I was stressed because other companies could not help me. It was such a relief to hear national debt relief can help me. Kaiya and Moses were both very kind, good at answering my questions and got everything done quickly and accurately.
Reviewed May 13, 2019
My experience was good, didn’t have any problems. A few questions but they were answered. All in all I am happy with the program. If I know of anyone needing debt relief, I will recommend this company. Thank you for all of the people who helped me.
Reviewed May 13, 2019
The sign up process was painless and everyone was extremely nice and very helpful during my time of need. It is not easy to ask for help sometimes but both Nicole and Edmund was there for me and answered every question both professionally and respectfully.
Reviewed May 13, 2019
I couldn't be happier with my experience working with National Debt Relief. They are very professional and have everything available immediately with easy to understand conditions. Both Ariana and Simon were patient and very helpful. I will be very happy to recommend National Debt Relief to others. Thank You.
Reviewed May 13, 2019
I cannot believe how I was treated by Colleen **. She so kind and understanding and the rest of your staff. I cannot say how nice and kind they all were to me. I sit at my desk and I still cannot believe that people is so willing to help me. Thank you all.
Reviewed May 13, 2019
My debt specialist, Imani, really helped me to understand my options and realize that NDR was the way to go for my financial situation. Not only was it easy to understand the terms of agreement, but I am able to maintain full control over my money throughout the process. NDR is taking a huge weight off my shoulders by being the ones to communicate and negotiate with my creditors, as well as provide full legal protection/representation should I need it. Everyone throughout this process has been super nice to me and has responded in minutes.
Reviewed May 13, 2019
The customer service was non-judgmental and answered all the questions I had professionally. It seems like it will be a great fit for my budget and get me out of debt a lot sooner than anticipated. Service representatives were polite and courteous.
Reviewed May 13, 2019
Both of the employees that I spoke with this morning were delightful and extremely helpful. Making this experience an easy one, thank you I look forward to getting out of debt and freeing up some cash flow. Your program was rated number one on the web search and I feel comfortable about starting a partnership with your company.
Reviewed May 13, 2019
Adam ** was very helpful in registering me into the National Debt Relief program. He was extremely patient and informative with any questions I had and made the whole experience painless. I look forward to being debt free and appreciate any help I receive in achieving this goal.
Reviewed May 13, 2019
The "sales" experience was very pleasant. The gentleman was very helpful, explained thoroughly, and the service was quite fast. They made it easy. The "welcome call" was a little less pleasant. There was a hint of a rude undertone as the lady read all of the information. It's a LOT of information and a little overwhelming to consume. I understand it's not her first time for the employee to read it, but it is the first time for the client to hear it. She could have been a little more considerate of the listener and their emotions in processing what is being communicated. Overall, a good experience... so far.
Reviewed May 13, 2019
National Debt Relief has been pretty good. They explained everything. In the beginning, I had to download this book and read it, and then all of a sudden, they were talking about a lawyer. The enrollment was the tough part because it was a lot at once. But they always said, “If you need to make a call, feel free.” I’ve done that, and I’ve always got a pretty knowledgeable customer service rep. I’m not expecting them to cuddle me, but they kinda make me feel a little more at ease with some of the problems that I might be calling about. So far, I’ve been treated with respect, and I’ve been helped with the questions I may have. They try to make sure when they hang up, your problem is resolved.
I’ve been involved with National Debt Relief since October of last year. I have four loans and we already got two of my debts being paid and on a settlement offer. So, it’s looking better. It’s easing my mind a lot because I don’t need to pay more money for something that’s not gonna work for me. In one of my debts, I owed $4,000 and we settled it for $1,400. So far, it’s been working. My goal is to get out of debt and their program seems like it is helping me reach that goal.
Reviewed May 12, 2019
It took me a couple of months to finally make the decision to call and get help. I guess I was afraid and could not accept that I could no longer handle my accounts. Once I called and spoke to a representative at NDR I immediately felt relieved. He was very informative and gave me all the information I needed and I was able to start the program.
Reviewed May 12, 2019
My husband and I were tired of staying behind on everything and needed assistance. We did some research and National Debt Relief seemed to be the best choice for us at the time. They sent letters informing our creditors that we were in their program and that they were trying to get us caught up. Most of the creditors have been very receptive and they have been working with NDR to help get us out of debt. They've quit calling, sending letters and we have caught up. We're happy with the program and our goals and outcomes are being met. We did what we were asked to do and they did what they said they were gonna do. We are currently doing the program and it's working beautifully. The payment plan that they setup is affordable and it is working great.
Also, the rep has been very courteous and helpful and we've had a pleasant experience with him. If I called or emailed them with a question, they have been very prompt. They responded to the emails I sent in less than eight hours. All in all, working with NDR has made money management much easier. I would recommend them to my friends if they were having issues.
Reviewed May 11, 2019
I had a great phone experience with Ben and also my welcoming call. I forgot her name but they were both assuring and very informative. I understood everything they spoke to me about and was very thankful to have them as representatives.
Reviewed May 11, 2019
I was fully informed about what I was getting into and it was a fully explained plan. I feel confident in National Debt Relief's contribution and efforts. They worked with me on every step and I appreciate the help that I'm getting to finally get rid of credit card debt and its crazy interest. I can't wait to see it through.
Reviewed May 11, 2019
Great job getting me signed up. It was fast and easy. Talked me through the whole process and got my documents verified. All email was prompt and verified before I got off the phone. Nothing was too tough to finish.
Reviewed May 11, 2019
I would like to say what a wonderful experience it was working with Anthony ** as to setting up and following through with my account. He is surely a credit to your Company. My welcome call from Karen was also A+. She is also a great value to your Company. She knows the position inside and out and made me feel like I was truly welcome to your Firm. Thanks again to both and I surely will tell others what a fantastic experience I had with National Debt Relief and to ask for both Anthony and Karen. Thanks again from a very very satisfied customer.
Reviewed May 11, 2019
I have just begun the process and completed all the paperwork necessary to get started. My experience so far has been great. I feel like everything was explained to me in enough detail that I was comfortable with this process, and feel as though I am in good hands as I move to resolve my debt.
Reviewed May 11, 2019
The process was easy and I have peace of mind knowing I will have my debt resolved quickly and easily without stress. My husband and I are relieved, we just want to get back on our feet. We want to thank all of the dedicated professionals whom will be helping us along the way.
Reviewed May 11, 2019
I'm really happy I found National Debt Relief. They helped me every step of the way to sign up and explained everything if I had questions. I'm excited to be debt free and I know that with their help that will be possible.
Reviewed May 11, 2019
It was very easy to talk to the gentlemen on the phone, was very understanding of our situation and the welcome review lady was very pleasant and as a new client we hope that everything works out like they said.
Reviewed May 11, 2019
Very understanding and helpful!! Easy enrollment for peace of mind! Once I enrolled I felt I was enrolled in a program that would work and felt like I have a team to help me to succeed! For that, I’m very thankful for National Debt Relief!!!
Reviewed May 11, 2019
This is a wonderful opportunity for me, everyone I talked to (Jason **; Lisa) were so helpful and nice. I'm just sorry I haven't already done this. Thank you all so very much. I look forward to being in contact with you as my life will change from this day on.
Reviewed May 11, 2019
I was overwhelmed with credit card debts. I had a hard time making the minimum payment. So, I did some investigating and I talked to our friend that went through National Debt Relief. She got good results and that’s when I signed up to see if there was a match for me. I was kinda skeptical. I was asking myself if I made the right decision. I was scared. I didn’t wanna get harassed by these creditors. A number of things were going through my head at that time. I had to have some reassurance from National Debt Relief because there were all those questions I had.
National Debt Relief ended up being a match. It was the best thing that I could’ve done instead of filing for bankruptcy. They go over and beyond, and I’m very satisfied. The debt consolidation reduced a lot of my debts so far. I’m almost halfway through the program which I was not expecting already. I'm happy. I was very comfortable working with them because if I had any questions or if I needed to see anything, I was able to log on to their website, and I was able to see what was going on and what progress was made. I like their communication and the feedback they give. They’re honest and they don’t sugarcoat anything.
The payment plan was a little higher than what I expected, but in the long run, it’s saving me. I got myself into this and I’m gonna get myself out. I’m very strong-willed and it pays. It is what it is. I can’t change what has happened, but this is why I have National Debt so I can get my life back on track. I wanted a fresh start in life and this was supposed to be the opportunity for me to do so.
Since having National Debt Relief, I’m not so stressed out anymore. I was losing sleep and that’s not healthy. Knowing that I’m making a difference and knowing that they’re doing what they’re supposed to be doing on their end and then reaching these deals, I’m just hoping that everything is resolved soon so I don’t have to go through something like this again because it’s not easy. I got a phone call from another debt collector yesterday. I said, “I’ve been in the program for almost three years. I’m sorry, but you would have to call them.” I hung up and I felt bad for just hanging up. I don’t like all these phone calls that’s why I had National Debt Relief so they can deal with it.
Reviewed May 10, 2019
I was helped promptly and very professional. Very satisfied with the overall customer service. She was very detailed and took the time to explain everything from beginning to end. Thank you much for the great experience. I look forward to working with you guys.
Reviewed May 10, 2019
Very friendly and made the process very easy and not stressful. He was quick and easy to understand. I would recommend this service to future friends. The service great and I didn’t have to sit on the phone all day to get it done, which is great!!
Reviewed May 10, 2019
Rep was very very informative and a pleasure to speak with. This program sound great to both of us. Thank you so much. Every question we had was promptly answered with expert knowledge. We are excited to be on the way to being debt free and taking control of our financial freedom
Reviewed May 10, 2019
The person helping me was very helpful and took his time to make sure that I understood everything properly. The guy would not give up, he kept calling and called. He wanted to make sure that I was getting the best benefit.
Reviewed May 10, 2019
The process was fast and painless. They helped me through all the progress and explained everything clearly. I had very few questions and this made me feel confident in resolving my debts. I'd recommend this to anyone in need of help.
Reviewed May 10, 2019
Calling financial rescue was the best thing. They were professional and explain everything and they are very easy to contact them. They answer every question clearly. I recommend National Debt Relief. Excellent service. Very polite and professional and helpful in every question.
Reviewed May 10, 2019
Friendly, professional and courteous!! Delivered very informative, efficient service!!!! The staff was excellent and very knowledgeable of the process and helped to assure me of the success of this program! I am so excited to finally have the relief financially that I need to be successful in the future!
Reviewed May 10, 2019
I’ve only just signed up, but I was very impressed with the program. The customer service was excellent. They answered all my questions, and they were supportive and informative about my situation and what to expect. I finally feel like I’ll be able to become debt free again.
Reviewed May 10, 2019
Staff has been helpful and accommodating from day 1. Our questions and doubts were addressed in a timely manner. At this point in our program, we can only anticipate for a smooth and stress free debt settlement with the help and guidance of National Debt Relief.
Reviewed May 10, 2019
My experience was very quick and helpful. They made everything very easy to understand and I am excited for this new chapter in my life to get out of debt and I look forward to not having to worry about falling behind on my debt.
Reviewed May 10, 2019
I just enrolled and already I feel relieved. Knowing no matter what the creditors chose to do, NDR has my back. I would have spent years trying to get out from under their thumb and now it won’t take nearly as long.
Reviewed May 10, 2019
Alyssa ** was very knowledgeable and patient with my questions. She and the new customer service person were very polite and thorough. I now do not feel so overwhelmed with debt and hopefully will seen light at the end very quickly. I would recommend National Debt Relief to anyone needing assistance with their debts.
Reviewed May 10, 2019
The women that I worked with were very pleasant and easy to work with. I really appreciate all the help that they gave me. I would recommend this company to anyone suffering from debt. Nikki was so very pleasant and eager to help me with my financial issues. I greatly appreciate the quick response to my questions and concerns.
Reviewed May 10, 2019
Kind and polite. Talked me through everything. They had all the time I needed. Explained and asked if I had any questions. Would recommend to others. Went step by step through their process. Read their reviews before using them. 5 star rating.
Reviewed May 10, 2019
I talked to George ** and he was awesome to work with. He didn’t make me feel stupid. He tried to help and was very straightforward with me. He made sure I knew everything that was going to happen.
Reviewed May 10, 2019
I was treated with amazing respect and empathy from both Eric and the welcome agent. I feel like the weight of the world is lifted off my shoulders. They were very detailed on every aspect of the program, and made sure I understood it completely.
Reviewed May 10, 2019
So far the service has been great but I am in the initial phase. Michelle was very professional. I hope the rest of my experience is the same. I would recommend your service to other individuals that have found themselves in the situation similar to mine.
Original Review: May 10, 2019
I signed up for NDR a couple of months ago. The man I worked with was very nice. I didn't understand that they would not contact my debtors until I had enough money in my account. I thought that they would notify the companies when I signed up that NDR would be working with them. The phone calls and letters have started coming now.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed May 10, 2019
I had a really amazing experience with the consultants that assisted me with my debt matters. Each person was very informative, professional, understanding, showed empathy, and caring. I feel like they gave me the confidence that I need to go ahead and make this step to debt relief. I feel very comfortable and great about the decision that I made. Thank you all for your kindness.
Reviewed May 10, 2019
When I was recommended to try National Debt Relief, I was VERY skeptical. I did a lot of research and asked a lot of questions. Through the whole process they were transparent and explained in as much detail as I need to feel comfortable what the program and process was to help me. I am very glad for their help and highly recommend them to anyone that is equal as stressed & strained with creditors as I was.
Reviewed May 10, 2019
My experience with Timothy was nothing short of pleasant and very reassuring. He was very understanding of my situation and it pleased me to hear that he loves his job, something, I told him, was rare these days. He was very patient and explained to me all my options, pros and cons and he left me with a feeling that my problems will soon be solved.
I am sorry to say that I did not catch the name of the lady who helped me with my welcome call. She did say it twice but she was talking too fast that I didn't catch it. Other than her speaking too fast that I can't get a word in, she did provided me with opportunities to ask her questions and clarified the program more. She was very thorough and efficient in maximizing the time we had to explain the process. Overall, my experience with National Debt Relief was nothing short of amazing.
Reviewed May 10, 2019
Very kind and respectful. Answers calls and emails immediately. Look forward to working with National Debt Relief. Peace of mind. I searched through different websites even contemplating banjo. I settled on Debt relief cause I do want to pay my creditors back.
Reviewed May 10, 2019
Customer Service was very helpful. Made everything an easy and smooth process. Everything was explained step by step. They were very responsive and quick. Most of all, they were all very friendly and super helpful. Thank you so much!!! My family and I can enjoy LIFE again!!!
Reviewed May 10, 2019
Each person I have communicated with has been very helpful and friendly. They have explained things in an understandable way and not made me feel ashamed of my debt. I am looking forward to being out of debt in the near future.
Reviewed May 10, 2019
Matthew was an absolute pleasure to work with as well everyone else I spoke with. The process is easy and straightforward. My family and I are excited to get started and make our way to finally reaching financial freedom. We were nervous at first, but the way the program was explained really fit our budget and made our stress level decrease, which is what we really needed.
Reviewed May 10, 2019
So far everything has gone better than expected. My wife and I have been pleased with the help from Danny and we appreciate everything that you are doing to help us get out of debt. I look forward to seeing how the process plays out.
Reviewed May 10, 2019
All the staff stretching hand to reach me. They were all helpful. I had a great experience working with each and everyone of them. And I believe that with this straight I got from them my problem of debt will be sure saved. Thank you all for your understanding.
Reviewed May 10, 2019
Undeniably Helpful. The service rep was always on top of things. They have a very quick response. The service rep answer all my questions. They are very thorough. I am very very pleased I made this decision to us NDR. The process was very easy process and relieved all stress from everything.
Reviewed May 10, 2019
I was really impressed with the detailed information that was gathered and retained during the phone conversations I had with Alyssa ** and Paul **. Both were very clear in the information they shared with me and never made me feel bad for needing help.
Reviewed May 10, 2019
Hi There, My NDR Rep, Chris **, was very professional in assisting with my financial inquiries. It's so important for a client to be able to share and have an understanding listener. I WILL most definitely recommend NDR to a few friends. Respectfully, Ella **.
Reviewed May 10, 2019
Happy to find this company and the politeness is great. I'm excited to finally find a company that I can understand and takes the time to make sure I understand everything. I'm looking forward to having this company help me with my situation so I can start building my credit back. I will Definitely referring to friends.
Reviewed May 10, 2019
The Underwriter person was excellent, guide me thru all the steps even David **. Both of them answer all my questions. They went back if I was confused with some interpretations on a paragraph. Never get rude. They was excellent people.
Reviewed May 10, 2019
I needed a company that was gonna help me solve my problem and I found National Debt Relief. They were the ones who offered me the first appointment, so I grabbed it right away. During the enrollment, it took me only one hour to fill up their form and sign the whole paperwork. Their reps also provided excellent courtesy and they were friendly. They were very calm and they talked to my creditors without me around. They prepared a monthly payment where I have to pay National Debt Relief the monthly amount. They gave me the lowest one that I could afford and didn't give me a hard time. It was a smooth process.
So far, they resolved most all of my credits and now, I have only two creditors remaining and NDR is still working on them. But I'm very confident and comfortable with their process and I'm satisfied with their service. I'm also a very patient person and I can wait as long as they solve my problem. In the meantime, I keep my budget right on track. I'm happy with NDR and I recommend them to my friend as well as to my children.
Reviewed May 10, 2019
I'm kinda sick and I couldn't handle being in debt. I've been reading about debt relief companies then I had to select one of them and I chose National Debt Relief. I called them and they sent me paperwork which I read and signed. Then I sent out some of my records. The process was fairly easy. After that, I had to do the waiting and handling of these accounts online just per their instructions on what I was supposed to do. So far, everything's okay. They've made it so that my debts are into certain amounts that I pay each month which are automatically deducted from my account. The program has been working and I'm not able to put anything additional into it. But I have one account that I'm somewhat concerned about. It has the highest amount involved and I don't understand where I stand on that particular account. Other than that, I have no disagreement with NDR.
Reviewed May 9, 2019
Desserae and Joshua were very helpful during the process of signing up. Very professional and excellent customer service. They answered all my questions that I had, and reviewed over the process of how the program works. It sounds like I can be debt free approx 3 years or so. It was such a relief to hear this, considering my health issues and no longer can work full time.
Reviewed May 9, 2019
My experience today was fantastic considering the financial pressure I’ve been under. Both representatives I spoke with were phenomenal! They were kind, patient, and clearly explained everything involved. When I had questions, both of them detailed their answers to help me understand correctly. We greatly appreciate their effort in making sure everything was presented in clearly.
Reviewed May 9, 2019
I was impressed by customer representatives, they are ready to answer any questions with patience. I received the call back at more convenient time. They are willing to work out on any issue, and patiently explaining everything. They were going through the agreement with details.
Reviewed May 9, 2019
Trying to get the bills lowered and get out of debt earlier and being able to have a better life. My ability is to travel, own my own home and give my grandkids a better life and my children. I want to shop for more clothes that I want.
Reviewed May 9, 2019
Nathan was very helpful at explaining the program and what I can expect, especially in the first few months. Any questions I had, he explained thoroughly and made me feel comfortable and not like I am a bad person for having debt. I am happy I made the call.
Reviewed May 9, 2019
Excellent experience with all reps. I appreciate all of the time and effort you have put in to get me debt free. I can feel the stress relief already. Please continue the great work. Thank you and have a great day.!
Reviewed May 9, 2019
Today’s client was extremely nice, professional and well mannered. She also gave me all the info that I needed and helped me to the best of both of our abilities. Her advice and information was extremely helpful and very informative to the progression of my process of dealing with the National Debt Relief organization. Thanks for such great customer service.
Reviewed May 9, 2019
Everything went smooth and easy. Was explained to me well. One call and I was able to talk to a representative right away. National Debt Relief will help me for sure start saving so I'll be able to reach my goals in life.
Reviewed May 9, 2019
The representatives are very polite. All my questions were answer quickly. The enrollment process was easy and pleasant. Calls were done as schedule and callbacks were answer quickly, there was no waiting time. I will definitely would like to update this review when the process is more along, right now I just started and can only comment on the enrolling experience, which was great.
Reviewed May 9, 2019
They are a great company and I would recommend them to everyone. I’ve always wanted to be debt free and I’m happy that they are able to help make that dream come true for me. The support over the phone was super helpful and their attention to detail was second to none.
Reviewed May 9, 2019
Kristina ** made this possible for me to make this. She was so polite. She Understanding. She knew where I was at where was coming from. She just read all this easy. You need more people like her. Thank you.
Reviewed May 9, 2019
Everyone we have spoken with have been so confident and helpful. We feel very confident in our decision to use National Debt Relief to help us achieve financial freedom. They were very thorough and clear in explaining everything to us.
Reviewed May 9, 2019
My experience with the Welcome to National Debt Relief call was informative but it was somewhat rushed... Maybe the representative might want to understand that the client is new to this and needs some time to process all of the information given.
Reviewed May 9, 2019
I felt like I was guided through the process and a professional in organized fashion. I appreciate the hard work and dedication that National Debt Relief provides. If a friend or family member of mine was in significant debt and had the feeling of no way out, I would definitely suggest National Debt Relief.
Reviewed May 9, 2019
Everyone at National Debt Relief was very helpful. They explained everything thoroughly and went over it with a couple of times. I appreciated their help very much. If I do have any questions they will be there to help.
Reviewed May 9, 2019
Very nice and friendly! Explained everything in detail regardless how many times I asked questions. I would definitely recommend to someone trying to get out of debt! Very flexible when it came to payments! I’m looking forward to starting this new chapter with getting out of debt!
Reviewed May 9, 2019
Chuck was so nice and thoroughly explained and answered all questions. Made it painless. Made me feel confident in an area which has been difficult for the longest time. I can really see the light at the end of the tunnel. Where before I had been very unsure of ever being out of debt. It would have taken 15 to 20 years to pay off debt and now I can see being out of debt in less than 4 years and will actually be on the road to restoring our credit.
Reviewed May 9, 2019
Very happy with program. Explained very accurately and clear. Just starting program but it sounds like a good fit for my situation. Customer service people were very helpful and explained every step in detail. Assured me that they will be there every step of the way.
Reviewed May 9, 2019
Worth the time it took to get started. Helpful and informative. Glad to know on a path forward to get out of debt. I am, though, three hours into process. Maybe cut that down a bit or give heads up. I'm not good at typing/texting so excuse spelling.
Reviewed May 9, 2019
I was in a spot where I really needed help figuring out my best option for debt relief. I was a little nervous about the whole thing since I was stressed about my financial situation. The team at National Debt Relief explained all my options to me and gave great information to how the process worked. I was highly satisfied with the services I received and will recommend to anyone who ever mentions that they are looking to resolve financial debt.
Reviewed May 9, 2019
My experience was great. Everything was explained perfectly to where I knew my options and what worked best for us as a family. I am excited to have National Debt to take me on a new rd of being debt free-stress free and breathing room so we can enjoy our lives.
Reviewed May 9, 2019
I wanted debt relief to contact me because I was unsure what to do anymore. I was drowning. After talking to Lance ** I felt there was finally an answer. He walked me through every step and was very helpful. I cannot feel more relieved to deciding to tackle my debt this way.
Reviewed May 9, 2019
They were very helpful, and explained everything with detail, I understood everything, and had no problems signing any forms or receiving them. I enjoyed the timely manner that everyone took to enroll me in the program, it was easy to understand, and sign up. Thank you.
Reviewed May 9, 2019
The enrollment process was simple and the staff was very kind, understanding and most importantly judgement free. I really appreciate Hakeem ** and Hector who have helped walk me through the process. Hakeem was very patient and he did a great job with his follow up, he called me back when he said he would and answered my questions. I feel as a weight has been lifted. Thank you.
Reviewed May 9, 2019
Alex ** spent several hours going over my options. There was no pressure and I learned several valuable things. I opted to use National Debt Relief and am very grateful for the opportunity. I was drowning in debt! I had become victim to a predatory loan that was ruining my financial security. After 9 months I could no longer keep the payments up. Other payments had suffered and round and round it went. This solution is saving my future. I cannot say enough nice things about both Alex and Liam who set this up for me. THANK YOU NATIONAL DEBT RELIEF!
Reviewed May 9, 2019
I am still a little iffy about how this whole process is going to work... Will see in the long run... I hope this works out and becomes everything I am hoping for it to be. This is a scary process for people and I really wish the people were a little warmer when going over the information because finances a very personal and private for people.
Reviewed May 9, 2019
Didi was the first person who contacted me and he was very pushy. Made me feel uncomfortable with the process. The part that made me almost walk away was when he requested my bank information prior to sending me the contract to review. He would not send me anything on email for me to review and that was not a good feeling. If it wasn't for his supervisor Eugene to step and better explain the process I would have walked and had already spoke to another company.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed May 9, 2019
I called National Debt Relief to try and get myself out of debt and when I called I must say they explain everything in easy to understand terms and work to go over all aspects of what you're doing and what will happen. And when it came time to do the welcome call that also was a very simple and well explained situation.
Reviewed May 9, 2019
Viola gave me the welcome call this morning, she was very kind, spoke clearly and gave me encouraging information about this company and how transparent it is with its clients, which is very important to us. Thank You very much! I look forward to working with you.
Reviewed May 9, 2019
Today I enrolled for the National Debt Relief organization. Everyone I was in contact with via phone today was very helpful and informative. I am hoping this company will be able to help us get out of debt quicker than trying to continue to do it on our own.
Reviewed May 9, 2019
Rochanda was my counselor for signing up with National Debt Relief. She was outstanding. She answered all of my questions and was patient with me. I loved talking with her because I felt she related with me and my situation which meant your company related with me too. I feel better for having joined.
Reviewed May 9, 2019
Professional! Answered all question. Very patient and prompt service. Both the representative and WC person were very helpful. The service was quick. I had all my questions answered promptly. My emails were answered within minutes. I received the welcome call on the same day.
Reviewed May 9, 2019
Were very helpful and they explain very clearly what I was going to go through. It was explain how much I was going to save on interest, it was thousands of dollars. I was not sure about all this. But when I was speaking with the Theresa ** she made me feel a lot better about the whole situation.
Reviewed May 9, 2019
To whom it may concern:
I'm deeply appreciative for the support obtained by the persons involved in making my debt relieve transaction so flawless. Mr. Ryan ** was supportive and with a can do attitude throughout the complete process of my debt relief experience. I was hesitant at the beginning but he helped me with my doubts about these programs to assist consumers like myself.. He and the rest of the team deserve a commendation on a job well done.
Sincerely,Juan
Reviewed May 9, 2019
My Representative Ms. Kesha ** has been incredible, very courteous, intelligent, and pleasant to work with. The entire staff has been equally incredible. I truly feel as though I'm in good hands. Each person I've dealt with has been thorough and clear in their explanation of options and issues, presenting all aspects of the program.
Reviewed May 9, 2019
I wanted you to know that I am very grateful with all the help I received to start enrolling with the National DEBT Relief Program. The support and efforts undoubtedly contributed to make everything a success. I also want to let you know that the gentleman Ameen ** is a tremendous Debt specialist, is very polite and HELPFUL, he made me feel comfortable his treatment was very well in every sense of the word, he took good care of me from beginning to end. It only took a few hours and I am admired for his patience to explain with details the correct paperwork and I have More than a good thing to say about my experience. His work ethic is exceptional and does not go unnoticed. Thank you!
Sincerely, Lola
Reviewed May 9, 2019
So far my experience has been a good one. Everyone has been very nice and helpful. I am relieved to have help getting me back on track. I look forward to getting out of debt. I'm anxious to get started. I thank you for helping me do that. I look forward to working with your experts. I am surprised that I haven't heard of you before.
Reviewed May 9, 2019
The two people who helped me get everything going was great. The young man who did all the work and the young lady who did the welcome call was also great. Thank you for helping me get out of my mess and back on the road to better credit.
Reviewed May 9, 2019
Everyone I spoke with and dealt with was very nice, courteous, and professional. I felt comfortable and they walked me through the process and made sure I understood everything. There was no pressure sales pitch. They told me all my options and it was my decision on what to do.
Reviewed May 9, 2019
My experience was great and didn't take long to complete. The staff members were courteous and helpful. Their knowledge of the process exceeded all of my expectations. I would like to thank Chuck for all of his help. I look forward to completing this debt program.
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