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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    Page 165 Reviews 24375 - 24525
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 25, 2019

    I am very satisfied for the service I received. I would definitely recommend to a friend. Chris ** explained everything where it was very easy to understand. He was great! The welcome call was great also. I don't remember her name but she was awesome as well!

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    Verified purchase
    Staff

    Reviewed May 25, 2019

    I am so happy to have found National Debt Relief. I am just starting this journey but love it so far. They helped me so much, answered any questions I had. Once again I am so happy to have found them.

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    Verified purchase

    Reviewed May 25, 2019

    I was recommended this service by a family member. I'm sure glad they did! I had a pile of debt that I was only making minimum monthly payments on, that would've taken me decades to pay off. I highly recommend NDR!!

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    Verified purchase

    Reviewed May 25, 2019

    I'm really glad with the help of National Debt. They were helpful explaining what had to go on in order to get out of debt and lower it and also helped me to fill out the forms. I feel so relief that I am getting out of debt soon.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 25, 2019

    The gentleman from NDR was very helpful and explained everything really well. He seemed very knowledgeable and friendly. We went with them and now, they're negotiating lower pay-offs for us. Our rep made sure that our payment plan is something we can afford every month. Also, NDR's reps have been very prompt to get back if we've had any questions. I've forwarded them the information I received from a couple of creditors and they've been really good at making sure everything is taken care of. Thus far, we've had two of our bills settled and paid. Even with NDR's fees, we still end up paying a lot less than we would have. The program has taken a load off our shoulders.

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    Verified purchase
    Customer ServicePrice

    Reviewed May 25, 2019

    National Debt Relief was the first company that I looked up and they charged the least amount but that ended up being incorrect. Still, I went with them. Their enrollment process was nice and easy, and then in a matter of 45 minutes on the phone, I was all set. The only thing I didn’t like was their fee and how much they charged. They set me up with a very reasonable payment plan, it's just that their fee is what I’m mostly paying for rather than my actual debt.

    I am about a year and a half from being fully debt-free, and though I haven’t seen my credit score improve dramatically since I worked with them, I have had less of my debt collectors call me so that’s a good thing. Everything just gets done in the background, and then I get a call if anything is settled. Also, NDR's customer service has been absolutely great. My questions and concerns are addressed really well. Plus, I’m never on hold for too long.

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    Verified purchase
    ProcessTransparency

    Reviewed May 24, 2019

    Everyone I spoke to from NDR took the time and effort to fully explain all aspects of the program and the implications it will have on me. I was left completely informed on what to expect during the term of this program and didn't have any doubts. NDR cared that everything was entirely transparent to me and I was left very satisfied.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    Very easy and quick experience! I have been struggling for a few years to find a solution to my debt and finally I found debt relief. They were quick to help and now a huge burden has been lifted off my shoulders.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2019

    When I called today, the rep on the phone was so helpful and informative putting me instantly at ease with the process. I received a call back from the Welcome Team to make sure that I had no other questions.

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    Verified purchase
    StaffTransparency

    Reviewed May 24, 2019

    I was skeptic at first, but the people were very helpful and answered my questions right away. Everything was explained very clearly and made you feel very secured. I would definitely recommend National Debt Relief to my friends in need. Thank you very much!!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 24, 2019

    I was really stressing and I decided to do my homework and saw that NDR was rated number one in the industry. I decided it was time for me to call due to my excessive amount of credit card debt. I was able to pay all of the minimum amounts barely. I called and spoke with Kyle ** was went through the entire program explaining in great detail what NDR would do for me. He answered all of my questions and the process went very smoothly. Kyle was very professional. I know I am in good hands.

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    Verified purchase

    Reviewed May 24, 2019

    All questions were answered before I even thought of them. All the questions I did have were answered with much detail and never under minded my questions as dumb questions. Would recommend to anyone I knew that would need this service.

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    I HIGHLY recommend this organization. Cass and Katlyn were so pleasant, thorough and patient. I thought this was going to a difficult and stressful process, but it was quite the opposite. This process was so easy and stress-free. I am extremely happy I chose to use this organization! I feel like a huge weight has been lifted and I can move forward. THANK YOU, NDR!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2019

    I am very happy with the experience I received with person who I spoke to on the welcome call. She was very polite and kind to me. Even though she was not feeling well she still managed to treat me with kindness and caring tone.

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    Verified purchase
    Customer Service

    Reviewed May 24, 2019

    National Debt Relief is awesome. I was struggling with my credit cards payments and they helped me out big time. They also make sure to take good care of you and have great customer service. I definitely recommend National Debt Relief!!

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    Everyone was very reassuring and understanding of my situation and focused on a solution for me. All of my questions/concerns were answered in clearly. Nick and Vanessa were quick to help and I'm hoping the good reviews continue throughout my experience with the company.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 24, 2019

    I struggled with this decision. Everyone that I spoke with helped me to understand the process and helped make my decision easier. From the initial call to the Welcome call. They were even understanding of delays due to a personal crisis at home when I was expecting the Welcome call. Thank you!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 24, 2019

    I spoke w/ Victor ** initially and he was very informative and helpful and walked me through every step of this process so I would have a good understanding of how this program works. My welcome call was with Wayne ** and too was very helpful and informative. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2019

    I spoke with Gary **. He made sure I understood everything and stayed with me until I was able to sign documents. I spoke with Isis with the welcome team and was concerned that it was a scam call. She had me call back. It made me feel comfortable with speaking with next representative who understood and answered all my questions!

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    My consultant was David **. I had a great experience signing up with him. He was thorough and knowledgeable. He answered all my questions patiently and made me feel very comfortable with the company and the process. This was very stressful for me as I have never been in a position where I needed financial help. He was calming and made me feel like I was making the right choice coming to this service and company. It really helped me to feel better.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed May 24, 2019

    Very friendly and understanding staff whom were always pleasant and never negative or demeaning on phone towards me. Thoroughly explained all items needed and entailed and the process with which the program follows. A helpful network, website and easy to use.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2019

    Yves and Sharon are very friendly and professional. They're nice to talk to and make sure you understand everything and very compassionate with my situation. They make sure you are accommodated the whole time they in the phone with you.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    All people that I have had contact with have been very helpful and polite. I would highly recommend this service to anyone in need. I am hopeful that all future dealings are just as pleasant. Dina was very pleasant. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    For the past two days, I have spoken to a few members of the program in which they were very knowledgeable, courteous, patience explaining in details, for how the program works and what is expected on all parties involved. Thank You.

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    The process was flawless. All who I engaged with at National Debt Relief were professional and courteous. I was impressed by each individual I spoke to. They are a team that works together to help! Highly Recommended to anyone in need of debt relief assistance!

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    Verified purchase
    Process

    Reviewed May 24, 2019

    So far the mountain of information presented to me by Jeremy and subsequently by Keith was delivered with patience and thoroughness. I had a lot of questions and both gentlemen were very good at giving me the information I needed to begin this process. It is a frightening road to go down, but they have alleviated some of my fears. Here hoping it all goes smoothly!

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    Being in debt is so stressful but the reps at National Debt Relief are so friendly and patient that it eases ones mind and makes this process so much easier. I was hesitant on contacting NDR but I really want to get out of the financial headache I'm currently in. I would definitely recommend your services to anyone in the same situation as mine.

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    My experience was very informative and helpful. I would like to that the operators that helped me with my issue. I am very thankful that there is a program out there to help me and my family. Again awesome first experience.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    My experience with National Debt Relief, Tiara ** and everyone who has helped me with my account has been fantastic. They are professional and personable and extremely helpful. They made me feel more comfortable with my decision to use National Debt Relief and to help me with my debt. I will recommend them to everyone.

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    Verified purchase
    StaffTransparency

    Reviewed May 24, 2019

    Drew listened to me and instead of judging me for my misfortunes he helped me. He was very kind and explained everything in great detail. Forever grateful for him and his patience in getting me set up to live better.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    Other than "Thank You" all I can add is " Keep up the good work Mr. Jeremy **" Will recommend to any of my friends in need. Very professional, and understanding to my fears. I was relieved I was not being scammed.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 24, 2019

    I called to check up on my account and per usually I had a very polite and courteous representative who went above and beyond to get me the answer I was looking for. I have been in this program for a year and a half and I have never once had a bad experience with any of your team. Thank you for always putting the customer first!

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    Verified purchase
    Process

    Reviewed May 24, 2019

    Everyone at National Debt Relief has been extremely helpful in explaining the process and how this will impact me and how it will help in the long-run. I would recommend to anyone who is struggling to get out of debt.

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    Verified purchase
    StaffTransparency

    Reviewed May 24, 2019

    It was easy and was explained in detail so I could understand everything. The lady was nice and had patience with me because it was hard for me to understand. I was pleased at how easy it was to do. If I didn’t understand anything it was explained again. Thank you for your help.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    It was a good thing, I'm saving a lot of money and help me in becoming debt free. The people I spoke with were very helpful and worked very hard to put me in a better situation. I would like to thank them very much for their help.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    Everyone I've spoken with has been extremely kind and understanding. Thoroughly explains and always asks if they can help with anything else or any other questions. It's nice to have someone be kind to you when you're in a really rough position.

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    Verified purchase
    Process

    Reviewed May 24, 2019

    I was helped fast and am happy to be getting out of debt. Camilla and Daniel were very helpful in getting me to fully understand the process and all documents I was signing. I am looking forward to a positive debt relief program and getting my life back on track.

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    Verified purchase
    Staff

    Reviewed May 24, 2019

    Caly ** was very knowledgeable and helpful. She answered my questions honestly and really put my fears at ease. She understands where people are when they are having to ask for help in such a difficult time in their life. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed May 24, 2019

    They made it easy to sign up and get started. The reps were knew their material, were informative, and not at all judgy. It is not an easy process, but they were patient and understanding when it took me a minute to get my stuff together.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 24, 2019

    I have began this journey to become debt free. Everyone has helped me out tremendously. I appreciate all their hard work and when I have questions they are only a phone call away. They have been very helpful helping understand this process.

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    Verified purchase
    PriceTransparency

    Reviewed May 24, 2019

    We tried another company, and we weren’t pleased with them. The enrollment process with National Debt Relief was fairly easy and it got started in about two months. Right now, I’m probably a third of the way through. The negotiators were reasonable but we were concerned that they set us up on a plan and then, as the plan materialized, they negotiated their information for us. They came back with us with a lump sum settlement, which in some cases, was a lot more than we could afford all at one time. They didn’t set up the initial way that we talked about per month. So, when they would agree with something or we would try to agree with something, we would need payments to set it up so we could pay that, rather than pay it all at one lump sum, because we didn’t have that. Also, NDR was not very clear with the cost of anything.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed May 24, 2019

    I sought for assistance from NDR because of credit card debt. When I went online and started doing research, I saw their reviews online seemed really promising. I called them and I talked with someone a few times. They brought up my reports and it was an efficient process. It happened fast. They got me up and started really quickly. My first payment was made and there have already been two creditors that they made deals with that had been paid off, so the customer service aspect of it was great. I can go on to their homepage and it shows what has been resolved and what they’re working on. I’m just surprised with some of the fees that I’m being charged. I don’t think that the fees were explained to me. I also noticed that there was a double payment taken out of my account and one of them actually caused it to go into a negative balance, and I got a $38 overdraft charge for it.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 23, 2019

    Lydia was Wonderful. She explained the process very clearly. I am glad we finally decided to seek help. National Debt Relief has eased our minds... and our wallets. I never dreamed it getting our finances in order would have been this easy. We are so thankful to have NDR on our side!

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 23, 2019

    Unbelievably positive experience with all aspects of signing up with this program. Everyone was very knowledgeable and pleasant to work with. If you have serious debt issues this program could be your life saver. Highly recommended. The process was explained in detail and they have what they call the Success Team that will support you through the entire process.

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    Verified purchase
    StaffProcess

    Reviewed May 23, 2019

    They were very informative and helpful in all aspects of the process. There professionalism and knowledge in guiding me through the program was top notch. I feel confident and secure in working with this company. They have a great support system that lets you know I am not alone in my decision to make things better.

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    Nice, informative and helpful staff. They made sure all my questions were answered and then some. Very respectful at all times. Always kept in contact to ensure that I had everything I needed to guarantee my success in becoming debt free.

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    Verified purchase

    Reviewed May 23, 2019

    They helped me understand how to manage my debt and provide a great service if you are overwhelmed by your debt. Attorney service is included if needed and they are reasonable with the fees charged. I would recommend this company for debt management!

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    My experience was very good. It was easy and very informative. They were very knowledgeable and helpful. I would recommend National Debt Relief to anyone that needs help resolving their debt. Thank you so much for helping me get my debt under control and helping me save money.

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    Verified purchase
    Transparency

    Reviewed May 23, 2019

    Josh and Camille made things so very easy for me. I had been debating for quite some time about my options... Josh made things quite clear. There was no other way for me to get out of debt than with National Debt Relief. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed May 23, 2019

    I couldn't believe how helpful and how quick this was. Everyone should do this that can. I was very impressed with both Bill and Ed and how they handled my accounts and getting me started in the program. I should have done this sooner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2019

    Taylor was awesome, he could answer any questions I had. He also was very patience even though it was close to closing time. Then there was Edward, awesome as well. He went above and beyond to make sure I understood every paragraph of the contract.

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    Verified purchase
    StaffTransparency

    Reviewed May 23, 2019

    Both agents were awesome, the way they explained to me everything left no question at all. I'm already feeling better after just talking to agents. Can't wait till my program starts, I don't think there is any other option than NDR around here to help people out. Thank you very much again.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 23, 2019

    The staff was great to work with in this situation and look forward to working with them in the future. Kathyrn ** and the Client Success Team are great. They were able to explain everything about the process so that I can be successful.

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    Verified purchase

    Reviewed May 23, 2019

    I can officially say that I am so happy working with this company. I was literally drowning in debt and I am grateful for there assistance! I am looking forward to completing the program or hopefully finish early! HIGHLY RECOMMEND.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 23, 2019

    It has been great so far... Everyone one has been very helpful and answers all questions.. Hope it helps the way they sell it on the phone.. Everything is gone over very thoroughly and explained for you to understand. They always answer when you call and it’s not a challenge to reach a live person!!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 23, 2019

    Alton was very helpful throughout the whole process. Not only was he professional and helpful he also answered all of my questions with complete accuracy. I am very satisfied with the customer service I received and could not ask for a better representative. I am very grateful and look forward to settling my debt with this company! Thank you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 23, 2019

    They answered all my questions and provide me all the information about. We review the contract with me and correct some information. They really explained how this program works. They don’t give you any pressure. They really are great with the contract.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 23, 2019

    Both initial enrollment and welcome call were informative and both representative showed that they cared about my situation and wanted to help. They made sure that I understood the program by answering all questions and concerns that I would have had and were welcoming and understanding. There wasn't any pressure but rather, there to help more than anything else.

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    Verified purchase
    StaffProcess

    Reviewed May 23, 2019

    I am pleased with the experience I had with the two representatives I dealt with. They made me feel comfortable with the decision to proceed. I look forward to getting out of debt sooner. I would recommend this program to others.

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    Verified purchase
    StaffProcess

    Reviewed May 23, 2019

    Both Jim and Edmund were very helpful, very caring, and very personable people. They never rushed me and allowed me to ask questions, which they answered promptly. They both made sure that I understood everything. Dealing with cancer is tough but this process was made easy because of their understanding nature. Thank you!

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    StaffProcess

    Reviewed May 23, 2019

    I can say that the person that helped me was James **. He was very informative, helpful, patient. He made sure that all my questions were answered, made sure that everything was there for me to see. He left nothing out I feel like he helped calm my nerves about this whole process. Gave me the ample time I needed to really think it thru. He was a pure joy to speak with. I would definitely recommend anyone to ask for him to help them thru this process.

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    Very pleasant experience. The agent was very helpful and nice to work with. This seem to me like a much better solution to my debt problems than bankruptcy. I was considering bankruptcy but after talking with your agent I am happy I chose this route of debt relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 23, 2019

    As soon as I made the call to NDR, I felt some relief. After talking to one of their advisers, my situation and how they could help me became clearer to understand. The whole process was relatively quick and easy, especially with the tools provided. I am so happy I made the decision to call NDR!

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    They were very knowledgeable of the company and great speak with. I’m excited work with your team. To become debt free and financially independent. They made the application process an ease to go through. All questions were and answered quickly.

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    Verified purchase
    StaffProcess

    Reviewed May 23, 2019

    My experience signing up and being informed regarding this process was great. The representatives I spoke with made sure all my questions were answered and that I understood the program. I would recommend this to anyone looking for help with their debt.

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    Verified purchase
    StaffProcessTransparency

    Reviewed May 23, 2019

    Everyone who helped me with National Debt Relief has been amazing! They have all been very helpful and informative. They walked me through the whole process and made me feel really comfortable about what’s to come! Matthew helped me get enrolled and has been such an amazing help!

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    Verified purchase
    Customer Service

    Reviewed May 23, 2019

    Just got my welcome call and I must say between her and the Darnell I had a great experience. Can't wait to get debt free to where my wife and I can get back on track and don't have to struggle anymore.

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    Everyone was very nice and informative. They all answered any question I might of had and made me feel comfortable with my decision on choosing to becoming debt free this way. Thank you all in helping me. Have a great day?

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    I was so far in debt I didn't know what to do. Then I went online and found NDR. They were so understanding, not judging me at all. The help they offered was just what I needed. I feel like I got my life back with the help they offered me.

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    Verified purchase
    StaffTransparency

    Reviewed May 23, 2019

    Walked me through everything and was very helpful. Everyone was very friendly during a time of hardship. I would recommend this program to anyone in need of help with debt. I hope the entire process of the program was as easy as the beginning of the process.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review today, Heather. The process is a simple one, but it's only as easy as you make it. If you stay committed, you can be successful. Our team is more than happy to help you address any challenges you may have so don't hesitate to reach out.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2019

    When I called, NDR was pretty helpful and we got the information. I signed up for five years for a fixed amount of money. They gave me a number, like how much I was gonna pay compared to how much I owed. Most of the debt is settled and I have less than a year to go. But I told them that I didn’t know that my credit was gonna suffer so much. It plummeted. Other than that, I haven’t had any problems with their customer service. They’re really helpful. Anytime that a card is settled, they’d call me and make sure that I’d know.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed May 23, 2019

    Everything went fine, went through the whole process on the phone and they were able to find all of my debts to have a better understand where do I stand. I was approved less an hour later with the program and looking forward to clear my debt.

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    Verified purchase
    PriceStaff

    Reviewed May 23, 2019

    The people are persistent in calling to the point of harassing. But it gets the job done. I spoke to Daryll ** for the initial info gathering session. I received voice messages from Wayne **, Monica **, and Kim ** before being able to get back with the Welcome team. Then spoke to Gavery ** for the Welcome portion. Both Daryll and Gavery were very nice and helpful with my questions. Am astonished to see the fee of nearly $8,000 to save me $10,000. As explained to me this fee will cover all late charges, interest, lawyer insurance, bank fees for the savings account. 21% Wow! If only you could negotiate drastically lower interest rates, without having to incur late and more interest charges, etc.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2019

    The agent was very knowledgeable and was always ready to answers any of our questions and always returned our phone call back in a timely manner and they always told me to call them if I had any issues with creditors calling me.

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    Did a fantastic job. Thorough and helpful all the way through. I would recommend National Debt Relief for anyone who is struggling to make ends meet financially. Isaac was particularly helpful. Thank you for everything, National Debt Relief. You made it easy.

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    Verified purchase
    Staff

    Reviewed May 23, 2019

    Jay was very kind and compassionate. He went through all the details and answered all my question patiently. He was honest and professional. Edwin was also very professional and answered all my questions. I appreciated his patience and understanding information.

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    Staff

    Reviewed May 23, 2019

    It's difficult to be the person who has to admit that you've made too many mistakes and are in over your head. That's where we found ourselves, though, and there was little end in sight. Thanks to National Debt Relief, I can see the end of that tunnel. It's scary at first but the crew and NDR will walk you through it every step of the way. Don't wait until you have absolutely no other alternative to accept that you need help. NDR will guide you in the right direction and try to help out as quickly as they can!

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    National Debt Relief
    Response from National Debt Relief

    It takes strength and a certain level of awareness to recognize when you need a helping hand. It means a lot that you trusted us to be the ones to extend that hand. We're sure your advice will encourage others who may be in the same situation. Thank you for taking the time to share your story and please let us know if there's anything we can do for you.

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    StaffTransparency

    Reviewed May 23, 2019

    I was very satisfied. Representative was very clear in explaining the whole process and also compassionate about the situation. Very professional. Also very helpful in answering all my questions. I would recommend this program to anyone who is in my position.

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    Process

    Reviewed May 23, 2019

    My sign up was easy. They lead me step by step through the process. I understood everything and ready to get out of debt and start a new path to no more debt. So far good. Ready to start and get things going.

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    National Debt Relief
    Response from National Debt Relief

    Juan, this is good to hear. Even though you understood the process, we still advise asking questions and learning all you can about the program. This will increase your chances of success in the program. Please contact Client Success if you need any help.

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    StaffProcess

    Reviewed May 22, 2019

    The representative that helped me to set up my account was exceptional and very informative. I really appreciate the welcome center representative as well. They both made the experience very comfortable I will recommend this debt program to all my friends and family that experience a hardship in their life. Thank You.

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    Staff

    Reviewed May 22, 2019

    I just have a few clarifications with the individual I spoke with. Aside from that I'm satisfied with the overall service I have received. It has been a pleasure speaking with both representatives of the National Debt Relief program; my questions were answered and their tone of voice made me feel unjudged and felt I was doing the right thing for my financial security in the future.

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    Process

    Reviewed May 22, 2019

    My experience with National Debt Relief was amazing. I experienced a great level of patience with Jeremy **. I was able to be informed about all that the program has to offer me to be relieved of all debt. I will be referring customers as I most along in the program.

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    Customer ServiceStaffProcess

    Reviewed May 22, 2019

    This is the second time that I have enrolled in this program and have had wonderful experiences both times. It was also very successful. Both representatives I dealt with this time were very personable and knowledgeable. I definitely received great customer service from them both!

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    Customer ServiceProcess

    Reviewed May 22, 2019

    Teenesha has given us a massive sigh of relief, this program is what we needed to get a our young family back on track. With the amount of calls we were receiving it was extremely overwhelming and are looking forward to graduating from the program

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    StaffProcess

    Reviewed May 22, 2019

    I had a great experience talking with Jeremy **. He was very professional and patient. He was very thorough when explaining the process and what I should expect from the program. I will definitely be referring others to the program. Thank you!

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    Customer ServiceStaff

    Reviewed May 22, 2019

    I spoke with one of your associates, Naya, two days ago and she was so helpful and professional. Yesterday for my welcome call, I spoke with Tiara, and she was just as helpful and professional. I would like to thank them for their assistance.

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    Staff

    Reviewed May 22, 2019

    Everyone was so great, friendly and helpful. I am so grateful that they were able to help me in debt consolidation. Everyone went above and beyond to assist me in how to move forward and were completely thorough. Thank you again.

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    National Debt Relief
    Response from National Debt Relief

    It's been our pleasure guiding you through the enrollment process, Nichole. Make sure you follow up with Client Success if you have any questions. We recommend calling in periodically for updates and to familiarize yourself with how everything works. Welcome to the National Debt Relief family!

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    StaffProcessTransparency

    Reviewed May 22, 2019

    Everyone did their job and explained everything very well. They were very nice and understanding about everything. I would recommend this process to people in need, because I feel a lot lighter knowing I may be done paying off my debt sooner.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the recommendation, Megan. We're glad to hear that being in the program has helped bring relief to your situation. Don't hesitate to reach out with any questions or concerns.

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    Customer ServiceStaffTransparency

    Reviewed May 22, 2019

    Clinton ** was my advisor, who was extremely helpful with everything leading up to and including enrollment. He explained everything so I could understand it, and made me feel confident that I could get back on track. I spoke with Ed for my welcome call, who was fantastic. He made me laugh and again made a difficult situation bearable. He was very clear and thorough in explaining things in terms I could understand, and he had great jokes to keep me laughing. I don't feel helpless anymore now that I'm in this program. I have confidence that I will be okay. Thank you so much.

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    Reviewed May 22, 2019

    Phenomenal. Everything was quick and painless! Excited to see the light at the end of the tunnel, whereas before I did not know what I was going to do or how I would manage my debt. NDR came in perfect timing!

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear the process worked out so seamlessly for you, Eryk! Please reach out any time you need some guidance or you're not sure what the next step will be. Our team is always happy to help.

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    Customer ServiceTransparency

    Reviewed May 22, 2019

    The gentleman was very clear and specific as to what I should expect to see, and what steps to take in accordance going forward. Provided with professional service and clear communication line and made time to answer any of my questions at any point during the call.

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    Staff

    Reviewed May 22, 2019

    The 2 people that I spoke with were very informative and appeared to be very knowledgeable. Neither hesitated in answering any question that I had. Additionally, they were very encouraging when I was not sure if it was the right thing to do.

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    Customer ServiceStaff

    Reviewed May 22, 2019

    Over the last few days speaking with Tatiana and getting all of my accounts in order has been a breeze. The man I spoke with over the phone to Finalize my Welcome into the NDR program was great as well! Thank you. I am looking forward to fixing this mess I’ve gotten myself in.

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    Staff

    Reviewed May 22, 2019

    I enrolled in the debt relief program. This is the first time I ever had to use a service like this. I chose National Debt Relief, and I’m glad I did. They went over the several options that would fit for me, very informative and really helped me with my financial situation. I highly recommend.

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    StaffTransparency

    Reviewed May 22, 2019

    The reps were very helpful, informative and caring. They explained each step with great knowledge. Both reps were very polite and professional not to mention I’m now paying all my debt with less than I was paying for just one creditor account so I’m saving a great amount of money. Now I’m just waiting to be debt free. ☺️

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    StaffProcess

    Reviewed May 22, 2019

    After reviewing the online reviews and looking at various form of ways to resolved my credit cards debt I've decided to make the call to NDR. I feel a lot better after talking to the team and I looking forward to a great outcome. As the days go by I am beginning to feel more and more confident with the program.

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    StaffTransparency

    Reviewed May 22, 2019

    As a new client to National Debt Relief, I appreciate the fact that everyone is so kind and friendly. They continually ask you if you have any questions, as they want to ensure you fully understand what you are signing up for in working with National Debt Relief. They are extremely transparent. You are provided a client website, where you can see the progress of your debt as it is resolved. Thank you, National Debt Relief, for allowing me to work with you. I am looking forward to a wonderful journey of becoming debt free.

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    StaffTransparency

    Reviewed May 22, 2019

    Jason was very informative and helpful when explaining how your company worked. He has kept me in the loop with everything. Yameria was also very informative and helpful. They both are great. They both gave me options and explained everything and how much your company could help me in my goal to get out of debt.

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    Customer ServiceStaffTransparency

    Reviewed May 22, 2019

    When I received a message to call back for the "Welcome Call" I could not understand the person leaving the message, nor the number. I had to review my calls received, and guessed that the caller was from Nat. Debt Relief. I would advise in future that the person calling have clear diction, and slower speech. I found both Gilbert and Edwin to be very helpful, although, understandably, Edwin was going through his material rather quickly. He would stop at my request, however, and was very professional about it.

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    Customer ServiceStaff

    Reviewed May 22, 2019

    I was backed up against the wall not knowing what to do. My credit people didn't understand or want to help. Had to change my phone number to stop all the harassment. Then I didn't want to file bankruptcy then I seen your commercial. I called and your company was a blessing. Thank you all for helping when no one else would.

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    Reviewed May 22, 2019

    I was pleased with the help and attitudes of both Josh and Nancy. It made the transition easy and help put my mind at ease. This is a big and scary step and they made it easy. I look forward to this program giving me some peace of mind. It's been a difficult and I look forward to getting my life back on track. Thanks again everybody.

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    StaffTransparency

    Reviewed May 22, 2019

    The associate was well mannered and professional and knowledgeable. Also they explained everything exact into the point. Any questions I had they answered quickly and effectively. The associate went over everything in detail. I look forward to working with them again should I need any help.

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    Customer ServiceStaffTransparency

    Reviewed May 22, 2019

    The response to my debt issues was addressed with care and respect and met my needs to solve this credit cards problem. The customer service personnel Olivia ** presented herself most professionally and answered my questions with transparency, expressed care to my stress and helping me along in the process of how debt consolidation works. The welcome team personnel gave me encouragement and also reduced my anxiety as well and informed me of all resources available.

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    Customer ServiceStaffProcess

    Reviewed May 22, 2019

    Every question my husband and I had was answered promptly. Josh was very helpful in getting us started with the program. Our welcome call associate was also very thorough and made sure we understood our rights and what would happen from now on in the program. I would highly recommend National Debt Relief to anyone looking to help them get out of debt.

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    StaffProcessTransparency

    Reviewed May 22, 2019

    Every person I have spoken with at NDR has been very courteous and knowledgeable. I feel a sense of relief already knowing I am working with qualified professionals! The process is very easy, and they have walked me through every step. I am looking forward to being debt-free!

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    National Debt Relief
    Response from National Debt Relief

    Welcome to the program, Janet. Don't hesitate to reach out if you have any questions or concerns. Our team is always happy to help.

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    Customer ServiceTransparency

    Reviewed May 22, 2019

    Excellent customer service and explanation of terms and conditions of the program from start to finish. Everything was explained and all questions answered. I look forward to the ongoing process and National Debt Relief's help with my situation. Thank you.

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    Customer ServicePriceStaff

    Reviewed May 22, 2019

    I liked the structure that NDR had - and what they were doing, and how they would get things done. I pay them monthly and they have a list of all of my debtors. And from there, they negotiate with my debtors and tell me how much it will take, or how much to become debt-free. They gave me a price to pay per month, and it was fair. I didn’t have to try to talk to my debtors and try to negotiate with them. They can often be mean, and things can get ugly. So I felt like NDR took a load off of me having to deal with that.

    We’ve got settled with a couple of small debts. But I have a larger one who refuses to call NDR. The amount is getting bigger and bigger because they refuse to call. They call me. I tell them to call NDR, and they don’t wanna do it. So I do have one that is going to be a problem. With the smaller ones, we’re doing fine with those. The person that I worked with was very helpful in terms of what I needed to do and what information that he needed from me. We kept in contact. The first month was pretty crucial to find out what you need, and then finding documents, and getting different things together. He was pretty helpful with that. And then they have another team that comes and checks in. They have a website where you can see what’s going on and where your money is going, and how much money is actually there. It’s helpful for me the way things are structured. I get emails every now and then when something has been taken care of. So I’m happy.

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    Reviewed May 21, 2019

    Marc was awesome explaining everything to me even though he wasn’t able to contact me on my cell (my Cell’s fault not his). I understand I am going to take a hit on my credit but this seems like the best and easiest way to stay accountable to get back to a place where I am not stressing about creditors constantly calling. I didn’t mean to fall behind but when I did I found it impossible to get caught back up. I look forward to seeing this process and program work.

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    StaffProcess

    Reviewed May 21, 2019

    Jaspal was very patient as he went over materials with me in detail. He patiently answered all of my questions answered. Jaspal understood that this was a big step for me treated me with respect and professionalism. I am a little scared about this process, but I feel better knowing that people like Jaspal work for National Debt Relief.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    Both reps were very knowledgable, professional and patient. Adam could use some conversation skills as he simply kept reading from a script when I asked a question. The second rep was more personable and answered questions with no script and it was a much smoother conversation. I understand Adam had more to say but it was frustrating at times to try and talk around him.

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    Staff

    Reviewed May 21, 2019

    I was very nervous about calling and not knowing what to ask. The lady I spoke with was very helpful and told me everything I needed to know. Great experience so far and I can't wait to see what my future holds.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 21, 2019

    Very professional and courteous staff. A pleasure to deal with and very helpful. Communication has been great so far. Brian and Nancy were very pleasant to deal with. Explanation of the program was very well understood. Email communication were very clear and professional.

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    Process

    Reviewed May 21, 2019

    National Debt Relief was very easy to work with and set up getting our debt resolved. We tried looking into other avenues but were unsuccessful. Jonathan ** was very easy to work with and made the starting process very easy.

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    StaffProcessTransparency

    Reviewed May 21, 2019

    The people I spoke with took care to explain everything carefully and accurately. They were also patient with me. I appreciate all that they do. Going through this process was frightening but they helped me to understand what was happening.

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    Staff

    Reviewed May 21, 2019

    They were very friendly and genuine. They were not pushy in any way. I feel very comfortable using this company. I cannot wait to be out of debt. With the help of National Debt Relief, I finally have that chance.

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    Process

    Reviewed May 21, 2019

    Thank You all very much. I do appreciate the time that was taken to fill me in on the whole process. I sincerely hope that this venture will be a complete Success. I have been struggling for more than ten years trying to get out of or at least keep up with my bills paying them on time. Thank you again National Debt Relief.

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    Staff

    Reviewed May 21, 2019

    I was treated in a professional manner, yet not made to feel as if I were being negatively judged for needing financial assistance. My questions were answered to my satisfaction and I am looking forward to a fresh start with my finances in the near future.

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    StaffTransparency

    Reviewed May 21, 2019

    I like all was explained clearly, they answered any questions that I had. Their personality was awesome and I felt they really cared. The program is going to help save and also take a big load off my shoulders. I'm 60 yrs old, never thought I would have to do this but I'm grateful that there is a company and good people that work at this company that are willing to help. Thank you all very much...

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    Customer Service

    Reviewed May 21, 2019

    Your lawyers have earned their keep looking and covering all the littlest loopholes. Now tell them to condense and simplify all this legalese onto understandable English. Your welcome call of 20 minutes turned into an hour.. As did the initial call and walk thru. Now l have page after page of gibberish I'll never reme or understand. I didn't appreciate it and your reps sound like they're tired of it too. The faster you get them off the phone and on to another customer call the more they and you will increase your incomes. God it's almost like financing a car... Now, order shorter scripts & contracts in everyday conversive english. I DON'T care how high & mighty they think they are, they need to get off their JD butts, and get real...

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    StaffProcessTransparency

    Reviewed May 21, 2019

    When I contacted NDR I was at the end of my rope having been unexpectedly terminated from my job due to lack of work. I had exhausted all other options to resolve my debt situation and your counselors were attentive to my needs and walked me through the process making sure I understood every step of the way. Their professionalism was outstanding.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    My representatives have been awesome. Well spoken & easy to follow over the phone. Great job y’all! Excited to work with you all/the National Debt Relief on resolving my debt and becoming financially secure in the very near future.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2019

    It was super easy to sign up. They explained everything to me and any questions I had they were super helpful. Would definitely recommend to some friends if they need it. I received a call back when they said, I didn't feel judge at all for my situation and they very helpful with the whole process.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2019

    My credit score is very low and I cannot pay all my credit card. I heard National Debt Relief's number on the radio and I called them. They were easy to get a hold of. The agent I spoke to was very helpful and very easy to understand. Every time I called, I could get straight to a person. She explained things to me over and over again. They empathized and said that they understood about the debt seasoning, and now I am relieved. She laid everything out - how much I owe, what I was potentially going to pay, and my monthly payment to them. She also told me how they were getting paid. Everything was right out in the open and it was clear that it was going to be the fastest route to getting out of debt. It was very quick and easy to apply and get approved. They really work with your monthly income and give you an amount you can handle. I would definitely recommend this company to anyone who is looking to resolve their debt in a timely fashion. So far my experience has been great. Up to this point, I have been treated with respect and diligence and everything has been explained clearly to me.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2019

    My representative was very efficient and helpful to answer all my questions and explain the intricacies of the program. I can't wait to get relief from my debt and proceed through life debt free and have the freedom to use cash to do the things I want to do.

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    StaffProcess

    Reviewed May 21, 2019

    This process was extremely easy to get enrolled into. Every team member I spoke with was of the highest level of professionalism and I would highly recommended National Debt Relief to anyone that is currently struggling with large amounts of unsecured debt.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    When I first called NDR, I had zero idea what I was doing. All I knew was I needed help with my debt. I called and spoke with Kim who spent over an hour on the phone with me going over ALL options and why I should/should not consider certain options. I’ve spoken to 2 people up there so far, one on the initial call and another for my welcome call and they were both extremely nice and helpful. These people truly do care and want to help. I’m glad I made the call! I am no longer laying awake at night wondering how on earth I’m going to get out from underneath my debt. It’s refreshing to say the least.

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    National Debt Relief
    Response from National Debt Relief

    Kelsey, it sounds like you're happy you made that call; we're certainly happy you trusted us to help you with your situation. We're very proud of our agents and the work they do, and we're thrilled that you've already started experience relief in your situation. We look forward to working with you and helping you reach your goals.

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    Customer ServiceStaffProcessTransparency

    Reviewed May 21, 2019

    The customer service representative was so kind and polite in handling my call. She answers all my question to the best of her knowledge. She explained everything like the agreement clearly and accurately. The process was so scary for me at the start but with the help of these people that I spoke with calms me down.

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    StaffProcess

    Reviewed May 21, 2019

    Information, very helpful, well mannered and inciteful. Both individuals were very courteous. I will gladly recommend this company to a friend to help in their financial hardship. Easy step by step walk through to help better understand the process. Thank you.

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    Process

    Reviewed May 21, 2019

    Getting more and more in debt and striving to pay it off has left a permanent knot in my stomach. Not knowing how to get out of this dilemma and continuing on but unable to catch up with fees, life, etc. I studied up and did a mass amount of research before calling in. Once I did, I was immediately put at ease and went forward with the program literally the same day. I now feel a freedom and excitement to get everything cleaned up and began aggressively planning for my future. Thank you so much for your support!

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    Customer ServiceStaffProcess

    Reviewed May 21, 2019

    I am highly satisfied with the customer service I was giving over the phone by Paul ** and Isaiah **. They were very polite and easy to understand. They were also very informative on how the program works and I liked the security option.

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    Reviewed May 21, 2019

    It was very quick and easy to apply and get approved. They really work with your monthly income and give you an amount you can handle. I would definitely recommend this company to anyone who is looking to resolve their debt in a timely fashion. You even have the opportunity to pay more each month if you happen to have extra cash. They also give you a grace period if you can’t pay your designated payment.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    I had a pleasurable experience signing up, both customer care representatives who attended to me were patient, answered all my questions and ensured I knew what the program entailed. I am getting into this clear-eyed and aware of the advantages and disadvantages.

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    StaffProcess

    Reviewed May 21, 2019

    I'm not sure what to say EXCEPT the people I have spoke with have really HELPED ME a LOT in just the little time I have talked to them... They have given me all the tools and item I need to work with and have made me very comfortable about going with this program.

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    StaffProcess

    Reviewed May 21, 2019

    I want to say thank you to all that have helped me during this process. Robert ** did an amazing job with listening to my concerns and placing me on the right path. I must honestly say, I feel better now knowing that I am on the road to financial freedom.

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    StaffProcess

    Reviewed May 21, 2019

    Good at explaining the entire program so that it can be understood. They have saved me lots of money. They read out the entire program and help you understand how the program works and how it affects you. I like the people I have dealt with.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2019

    Matthew ** was a very personable gentleman to talk to, he explained things very well, and guided me thru the starting of application for this assistance in debt reduction. This is a very scary process for me, but he and the welcome call that I got has eased my apprehension. Of course, I will have to see things get to work for me before I can give a complete assessment of the process.

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    Staff

    Reviewed May 21, 2019

    I just started with National Debt Relief and so far I am very satisfied. My questions are usually answered in a timely manner. I am looking forward to being out of debt with their guidance and help. Everyone is very professional and nice,

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    StaffProcessTransparency

    Reviewed May 21, 2019

    The process was explained fully by representative. Complete timeline given as, Emails with documents sent promptly. Good info so far. Looking forward to resolving my debt and restoring my excellent past credit and savings. The rep was very informed, detailed and pleasant. Thank you very much.

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    Customer ServiceStaffTransparency

    Reviewed May 21, 2019

    So far my experience has been great. Up to this point I have been treated with respect and diligence and everything has been explained clearly to me. When I needed clarity during the welcome call because I felt the information was too fast it was repeated with patience. All representatives so far have been very kind. I hope that the rest of my experience goes as smoothly as the beginning.

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    StaffProcess

    Reviewed May 21, 2019

    Mike and Jasmine were great! They both helped me throughout the process. Mike was especially patient as I have trouble hearing. Jasmine has a wonder speaking voice.. She spoke clearly and I understood every word she said. While I'm still feeling overwhelmed, I also feel optimistic for choosing NDR.

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    Staff

    Reviewed May 21, 2019

    The representative was very thorough when asked questions. Went over documents to make sure the paperwork was correct. I missed some of the signings. The representative went over each one and asked if I understood them. The representative I would be receiving mail and to read the information.

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    StaffTransparency

    Reviewed May 21, 2019

    We are very happy with the detailed explanation and plan set up by our advisor. Everyone was very thorough and made sure all of our questions were answered. We were in a situation where some unplanned expenses came up and were unable to pay anything but the minimums - very frustrating. Now we can finally get our debt paid down and have a fresh start with a new budget.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    So far a great experience. No one has made me feel bad about my debt. Everyone has been friendly and kind. They work you through each step and follow through when they say they are going to. I also like how they call and send an email, it's nice peace of mind,

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    Process

    Reviewed May 21, 2019

    National Debt Relief was extremely helpful in starting the process. The online system was very user friendly and the process took less than an hour to complete from start to finish. So far I am satisfied with my interaction. Looking forward to finishing this process with them.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear it, John. Please contact Client Success if you have any questions or concerns.

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    Staff

    Reviewed May 21, 2019

    My contact was very knowledgeable and insightful! while explaining my options. She really understood my situation and gave hope and relief. She was quite pleasant in manner and offered a plan to end my debt. Very professional every step of the way.

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    Customer ServiceStaff

    Reviewed May 21, 2019

    I was looking for accredited relief companies for my bills and I found National Debt Relief on the internet. I called them and the people who worked for the company told me that they have used them before. I called several companies but I felt more comfortable with National Debt Relief because of the way they spoke to me and their testimonies to the program. I was very cautious and worried that I was gonna get taken for granted.

    NDR explained to me how my online account would work and that I would be able to log in and do my balance, which I've done several times. They also explained to me that they would call me before they made any deals or installments with each individual credit card company that I have enrolled through them, which they've done. I just called NDR back recently because my credit score was going down as they told me before but they said it was gonna go back up. The creditors are gonna keep calling, they're not gonna receive payments from me and they go through a risk. My credit score is climbing now when they settled two of seven creditors. They're working on a third one right now.

    Different people have called me, and I've called NDR and spoke with different people. I had an issue with a lady who had a bad attitude and I ended up calling and complaining. They called me back to follow it up with me and that was the only thing we had problem-wise. I recommended my uncle and he's using NDR. So, it would be cool to get some kind of credit for that like a referral reward. Also, it would probably be nice to have one person handling your account. That would make things a little bit easier but everyone else that I've ever spoken with has been very nice and helpful so I don't have any complaints.

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    Customer ServiceStaffTransparency

    Reviewed May 20, 2019

    Great customer service, friendly, & explains thoroughly. Just wonderful customer service skills & clarity. I appreciate the callbacks & the fact that each person I’ve spoken with were willing to help by working around my schedule & my concerns.

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    Reviewed May 20, 2019

    Right now I can breathe. Since calling National Debt Relief, I am not so scared anymore. Yes, I do still feel very ashamed and irresponsible for getting myself to this point but I don't feel as alone no more. I feel more optimistic about my financial future and I feel this is a step forward in the right direction.

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    StaffProcess

    Reviewed May 20, 2019

    Amazing service with the utmost respect. Knowledgeable and was very went over every detail of the program. I feel a sigh of relief knowing I am on my way to being debt free. Orion and Josh made me feel at ease knowing I have them and the other specialist working on my behalf makes me feel blessed.

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    Reviewed May 20, 2019

    The explanation of the program to help with my debt relief by the two members of the company was very helpful to understand my obligations and the negotiations with the debtors. The explanations of the forms was very helpful. I look forward to the continued communication during the payoff of the negotiated debt.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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