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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 161 Reviews 23775 - 23925
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 15, 2019

    I have credit card debt and I saw a lot of commercials with National Debt Relief. So, I went with them. I spoke with someone from them a couple of times to get some information about their program and got some information in the mail so I could read about it as well. They also explained to me the process of what was allowed to be included in the program and what wasn’t, including how the program was structured, how I would pay to an account, and the amount I would have pay into it. They also explained that they would be negotiating for me to get discounts on what I have to pay.

    NDR had me go over my nonexistent budget to see where my money was going and determine, based on how much debt that I had, what they would be able to pay off. They made a calculated guesstimation on what they would be able to pay off for me and that’s how they determined the amount that I would have to pay bi-weekly. They gave me an option, bi-weekly or monthly, and I chose bi-weekly. But I don’t like the part where if they negotiate a certain amount for me, they take out their fee first because I was thinking they would pay off the debt then they would take out the fees at the end.

    Right now, I’m still 50-50 into the program. I signed up with seven accounts and they negotiated three. And I’ve been in the program for eight months and it took five months of them saying that I just had to endure the calls from my creditors. I was letting the money build up in my account so they have an amount to go to my creditors and negotiate. They were able to get my amounts down and I have three accounts that I’m paying off right now. I should have four more to go that they haven’t even touched yet.

    Their negotiators seem knowledgeable and they convinced me. But there could have been a little bit more detailed explanation because I had to call back a couple of times to ask why wasn’t anything happening. I didn't think things were moving fast enough and I was freaking out. They should have explained it better that the process could take more time.

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    National Debt Relief
    Response from National Debt Relief
    Hello Juledith,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

    Verified purchase
    Staff

    Reviewed June 14, 2019

    Both Rubin and Amber were wonderful. Went over everything and answered questions. They made sure I understood everything. All the legal and tax issues were discussed, as far as I can imagine. I think everything was thoroughly covered. They clarified all places issues that I found confusing.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2019

    The process was quick and simple. Made it easy for me every step of the way. Made sure I understand the process for every step. They explain everything in detail. Great people to work with and it’s just the beginning.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    I had a really great experience with both Alma ** and the woman that I spoke with during my welcome phone call (I forgot her name). They were truly amazing. Extremely thorough and I didn’t feel rushed. When I interrupted them to ask questions they were incredibly gracious about it and always answered them well. I left both phone calls feeling well informed on the decisions I am making. I also really loved not feeling like I was being judged for getting myself into this situation in the first place. You all are amazing, thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    Ava was very professional. She went through every question I had and eased my concerns. She called right on time when she said she would, her patience, empathy and concerns made me comfortable to go on with this. The welcome call representative was extremely professional as well as knowledgeable.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Everyone was incredibly nice and professional. I wasn't sure about starting this process until I spoke with Barbie and the person who handled the Welcome Call. Thanks so much for helping me get started on a path for success. ~Jeff

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 14, 2019

    I was looking to consolidate my payments so I called, got some information and was help really good By David **. And the process was easy. Didn’t have to go to an office, everything online or phone, awesome.

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    Verified purchase

    Reviewed June 14, 2019

    I'm happy to be informed about the great details that were presented to me in a professional and friendly matter. I'm already recommending it to my family and friends. This is something that anyone should consider to becoming debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    My experience has already been amazing. Both of the customer service representatives were efficient, knowledgeable, and kind. Thank you so much. Eli, was patient and understanding. All of my questions were answered immediately. I am already at ease with my situation.

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    Verified purchase

    Reviewed June 14, 2019

    All of you are doing a wonderful job, thank you so much. I have been struggling with this debt for a while and I am glad that it will finally be coming to an end. This is such a good option for people who’d are stuck in debt.

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    Verified purchase

    Reviewed June 14, 2019

    Thank you for all the answers and patience with everything. I feel that with this program, I won't be confused or tricked into hidden fees, etc. I can't wait for the future with better credit because of you guys, thank you!

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2019

    Seems like a good process. Reps were nice and willing to listen and explain. I am excited to be free of this debt and hopefully, it goes as planned. I can't think of anything else to say. I am glad I checked into this.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2019

    The initial part of this process was mostly painless, time will tell about the long term effectiveness. Hopefully, I will have a positive review a couple years from now. Representatives were helpful and clear about what the program is and what it is not.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Thank you for making my life easier by getting out of debt. Everyone was so helpful and full of details. Very patient with me during this time. I am so happy I took the time to look into your company.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    I've done similar debt relief matters on my own in the past, including raising my credit score approx. 120 points. Though my efforts worked, this took a really long time to do, plus I was making more money than with my job. With NDR, I'm excited to begin tackling my debt a second time, but at a faster rate. I feel very comfortable investing my energy into this company, and the reps were a huge part in me feeling this way. Signing up did not feel sales-y, pushy, or manipulative at all, and it was a fast process. They are genuinely helpful and honest, which is something I need during these tough times. Thank you all for being so professional!

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Everyone at National Debt Relief has been very helpful. They were upfront and honest about what to expect and have followed through on those commitments. They keep me informed and update me when they have made an agreement with one of my creditors and when the terms of that agreement have been fulfilled.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2019

    I so appreciate how non-judgemental, patient, and supportive everyone I spoke with was during the process. I truly do feel great relief knowing that there is a way out of debt. The process was made very clear, and any question I had was answered. I feel very comfortable going forward with this plan to get back on financial track.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Everyone we have worked with is professional, kind, and helpful. They have a tremendous about of patience and build rapport with their clients. I really appreciate the personal experience as a human and not a number. This turned a bad situation into a positive experience.

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2019

    Patrick and Evelyn have been very hopeful in helping me consolidate my debt and made me feel relieved. They were very professional and nice to deal with. Patrick I spoke with first and spent quite a long time explaining to me the process and what I should expect.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    Clinton was extremely helpful and remained positive throughout this ordeal. It is not fun admitting that you need help but he was amazing to work with! Our welcome call was successful as well and the lady I apologize for not catching her name was helpful too.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2019

    So far so good. Gabriel ** and Tierra ** were extremely helpful and able to answer my questions. I am hopeful that this process is successful. I am still in the learning phase so will be reaching out to customer service regularly. If the process continues as smoothly, I will be so happy.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    This company is very helpful and patient and I am looking forward to working with them and completing my program, I highly recommend using this company if you are struggling to pay debts and need a way out, they have many different options to help your situation and they put you before they put themselves.

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    Verified purchase
    StaffProcess

    Reviewed June 14, 2019

    So far, so good. The Customer Services representatives have been very understanding and helpful. The process appears to be simple and I am looking for forward to a smooth process in becoming debt free. I also like having the option of legal counsel in case it should be needed.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Both reps were professional and considerate. They answered my questions patiently and clearly. I felt they were dealing with me personally. The young lady might have spoken a bit too fast but I am a senior citizen, and slightly hard of hearing.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2019

    When I called everyone was very helpful. Very friendly. Got me signed up without any problems. Sent me all the paperwork. Was quick and easy. They explained everything. Helped me to fill out the forms and I look forward to doing being debt free.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Representatives were exceptionally nice [Carlos] and helpful in explaining the Program. Follow up was concise and plain in translation. I had a very satisfactory visit with each Representative! I look forward in getting my debts resolved without Fuss in the future. Thank you!

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    The people who assisted me in helping me get to this point were very helpful and professional. They obviously enjoy their job because they seemed very happy and that made me comfortable in choosing this company to help me take the rights steps to becoming debt free.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 14, 2019

    Was knowledgeable to speak with and seemed genuinely concerned and want to help your situation. They explain everything and are glad to help you with questions or concerns. An easy process to go through. You make the decision and they will help you along the journey. The decision is totally up to you. No high-pressure sales tactics.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 14, 2019

    When I first called to find out what my options were, I talked to Matthew and was very helpful right away in explaining what National Debt Relief could do for me, answered all my questions and walked through step by step in what to do and how the program works. I'm glad I called National Debt Relief to help get me back on my feet.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 14, 2019

    My experience with National Debt Relief has been AMAZING! The care, sincerity, and level of professionalism rate far above scales of measurement! I can be a very skeptical person and self preservation and security means a lot to me. I have NEVER dealt with a company that not only tell you all that you need to know, to make an informed decision, but takes the time to go over all the details again during the welcome call process.

    I spoke with Angel ** a year ago and decided at that time that I did not want to move forward with the program, only to find a year later his counsel proved correct and I could have already been in the process of debt resolution. Angel emulated a vibration of care... concern... effective listening and patience. Thank you National Debt Relief for constructing an EXCELLENT program, for hiring EXCELLENT service personal and making the process Simple and stress free! I look forward to a successful financial future because you of your help.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    Paul ** and Amanda ** were friendly and very professional. They made me feel like a person and not just some account to make money. I feel confident in choosing National Debt Relief to help me in my times of hardship.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 14, 2019

    The company representatives are very polite and clear. Provided clear information and answered all my questions. I have never had to sit on hold for any extended period of time. The company has reasonable business hours for their customer service to reach them.

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    Verified purchase
    StaffTransparency

    Reviewed June 14, 2019

    I was pleased with my experience talking to each representative from National Debt. Kirk ** was accommodating, he answered all my questions and explained thoroughly. I was pleased. He made me feel more assured I was making the right decision.

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    Verified purchase
    Customer Service

    Reviewed June 14, 2019

    They pushed me and pulled me in the right direction. They made things simple and thought of everything. I am excited to make payments and become debt free. Isaac was up at least 3 days straight making sure I turned in the correct paperwork on time and the welcome call insured that I missed nothing and understood it all. The final steps rest with me!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 14, 2019

    My experience with NDR and the staff is amazing. They help me a lot and answer all my question. I'm thankful I found this place to help me out resolve my issues. I will recommend this place to my friend.

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    Verified purchase
    PriceStaff

    Reviewed June 14, 2019

    The information that was given today, by the team member was one that I had received from my initial conversation with the representative, nevertheless, the information was reinforce making my decision much easier. Thanks. I am looking forward to start this program and possible get thru this process as soon as possible. Once again I will like to thank National Debt Relief for providing me with this type of option to pay off these high interest credits that I secured.

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    Verified purchase

    Reviewed June 14, 2019

    I want to purchase a house in the future but have horrible debt. My debt, if in my own calculates me to be paid off in 25 years while the creditors make thousands off me. National Debt Relief are very informative, honest and quick to get me on the right track! I'm excited to pay off my debt now and stop struggling for no reason.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    So far our experience has been good. Calvin has been awesome. He made me feel comfortable in a truly stressful situation. It’s hard to ask for help but he made it easier. I truly appreciate all of his help. He laid out the process and answered any and all questions I had even if I was asking what we had already covered.

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    Verified purchase
    Staff

    Reviewed June 14, 2019

    I worked with Nick and Jamie. They were wonderful and helped me feel confident and comfortable with the decision to pursue debt relief. I am having trouble with feeling like I should be paying something all along, but understand why I cant. I would definitely recommend this to friends that are struggling as I am.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 14, 2019

    I had just moved out to Virginia on military orders. And I had a lot of debt that was piled up, and I was getting sunk under. I wasn't really gaining a foothold on my actual debt amount with the payments I was making. So, I wasn't really getting anywhere. I was just like give and take. And then, I heard about National Debt Relief through the radio. I gave them a call and talked to a lady for 45 minutes on the phone. She was very informative and explained to me the whole process and how it works. I decided to do it because I knew that I wouldn't have a chance to use my credit cards anymore because the program closes all your accounts. So, when you do this, it helps. And then, it consolidates it into one payment. So, I'm not trying to pay four different payments each month. It's one main payment or split in two if I want to. So, it's made it easier to manage.

    The information that National Debt Relief put out there was very clear and concise. I truly understood what was gonna be going on and what was gonna be happening with my debt and how it works. It made an easier decision for me to choose them compared to some of the other ones I have looked into. With NDR, I got a very quick response from the request I put in about more information.

    The enrollment process was very simple. It was just providing a lot of the information and giving them clearance to look up the debt that I have. It's so easy to sign up and understand what was going on and how they broke everything down for me. The program is easy to use and I like the flexibility. Right now, as far as my debt being cleared of my name, up to 80% of my debt has been cleared. I'm in the process of just finishing some stuff up and making some last payments. I still owe NDR money, but as far as creditor-wise and my name, those big loans in the credit cards that I had out there don't exist anymore.

    My negotiator has been really good as far as breaking a lot of my deals down. I'm still waiting on two to be confirmed, but it took a little bit longer of a process because that credit card company wanted an actual hard copy with my signature on the thing that I agreed that NDR would handle my debt that I owed to. My negotiator stayed on top of everything and always kept me informed. It was tough at first because apparently, my number wasn't saved on file, and I wasn't receiving the emails. But it took me to call in, which I wasn't mad about. It was a simple misunderstanding. She said that she was really glad I called because we stayed on the phone for 25 minutes taking care of everything and updating everything to make sure that all the stuff went through and got cleared out and got taken care of.

    I recently came into more hardships as far as needing car repairs, and then my wife hasn't been working that much. And NDR is very flexible with me, either pushing payments or consolidating payments on one day compared to having them split up, that way I can have a little bit extra money that I need in the beginning of the month and then pay it off in the end of the month. I've told a few people about this program and how it's worked for me and helped me with clearing my debt little by little. Working with National Debt Relief allows me to get back on track with some other bills.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    My experience so far has been great. All of the associates are very helpful and professional. I searched a lot of companies and this one seemed to have the best results and after speaking to the associates I feel comfortable that they will be able to deliver results.

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    Verified purchase
    StaffProcess

    Reviewed June 13, 2019

    The folks at National Debt Relief were very polite and helpful with my application and the directions for the whole process. Hopefully this helps get me in the clear with my bills and back on track with my finances. I'm glad that a much lower amount will be able to pay my account balances.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2019

    When Paul ** answered the phone, he was very professional and pleasant. He was patient, knowledgeable and easy to talk to because I was very nervous and didn't know what to expect. He took time to answer any questions I had.

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    Verified purchase
    StaffTransparency

    Reviewed June 13, 2019

    Aaron and the other gentleman I spoke to, I cannot remember his name, explained things clearly to me and help me pretty efficiently. They answered any and all questions I had. I felt very relieved after speaking with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2019

    Everyone was so helpful and made me feel better about my situation. I called feeling like I was never going to get out of a bad situation. But now I am completely relieved. I would definitely this company to others. They were very knowledgeable and kind.

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    Verified purchase

    Reviewed June 13, 2019

    So far the experience has been very good. This is only day 2 of being a member of the debt relief program. I look forward to becoming debt free with your help. I will also recommend your services to other. I hope I have entered enough information for this form to be submitted. If my unsecured loans can be paid off within three years I will be very grateful.

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    Verified purchase
    StaffTransparency

    Reviewed June 13, 2019

    Was very satisfied so far. All information was explained and they were very nice. It was a lot of info but they did very well at explaining it all. And it’s nice to know that if I have questions they will be there. Thank you for your help.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    Friendly staff and very well informed of what you're involved in with NDR. Happy to start my future with NDR and be able to move forward from drowning in debt. Definitely would recommend NDR to a friend or family member.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    My first time in years since lasted I was in college to need help in getting out of money problem! Although I went through about a quite of few people they were very help. The experiencing in professional knowledge in helping me was great! I believe that I'll be ok! Thank you Davie, Q-**, David **!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 13, 2019

    The individual that called in reference to Welcome me to the program went a little fast. If she can slow down and explain more; this would be helpful. She was thorough and reviewed the program with me. She did provide all needed information to understand the program from beginning to end.

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    National Debt Relief
    Response from National Debt Relief
    Hi Bernadine

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2019

    I can't say enough about how welcoming and comforting both people I talked to during the initial set up process. Our conversations weren't just the usual dialog you would see talking to a big company, they really aimed to make a personal connection to me and make me feel comfortable, and that is coming from someone who is not a fan of talking on the phone. Both were very thorough to ensure I completely understood what I was doing and how NDR was here to help. Thank You.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    I hope this will help someone else as much as it has me because I was afraid I couldn’t get the help I needed, but after talking to these people I realized they were there to help me. They were very polite and professional taking care of my every need to resolve my debt. I highly recommend this company to anyone needing to get help with their debt because they don’t try and make you feel guilty. They just help you get things done in a friendly and professional manner.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2019

    We were very pleased with the process of getting started with National Debt Relief. Both agents were great. Tyler ** was outstanding and very professional and Nicole from the Welcome Center was great and explained everything professionally and accurately. We do appreciate them and looking forward to becoming debt-free. We will be passing this on to family and friends. Thank you again.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    Totally professional, no scam, and I'm really excited to be debt free. So far my experience has been wonderful. The staff is very helpful and understanding and FAST! I was signed up in no time and what a relief it was.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 13, 2019

    Sharon ** walked me through this program, and explained everything completely. She offered to do it again in order to inform my husband. Sharon was very patient and understood our situation. She took time to walk me through this entire process. She was helpful and kind. The welcoming dept. was also very nice, Dena helped me finish the contract and explained each upcoming email.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    Both agents I spoke with were very patient even after I had to ask them to repeat some of the information over (and over) again. I want to thank them for helping this old lady claw my way up and out of the deep debt hole I was in. I'm looking forward to seeing the light once again.

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    Verified purchase
    StaffTransparency

    Reviewed June 13, 2019

    Everything I need to know was accurately explained to me. The representatives were courteous, patient and very informative. The documents are user-friendly on the computer and when I had questions, the Adam and Shara were very patient and explained everything very clearly.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 13, 2019

    Customer service and underwriting were very helpful and knowledgeable with setting up our account to help us settle our credit card debt. From start to finish the process helped cut our monthly debt in half from what we were previously paying.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 13, 2019

    Sara was amazing through the process and Gloria was great on the welcome call. The experience was very good considering the stress tied to it. Sara meticulously walked me through everything and answered all my questions. Gloria did as well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2019

    When I originally called, it was really easy to discuss the situation and get the help I needed. Both Daniel & Ron were informative and assisted me with all questions I had. I am looking forward to starting this program and becoming financially free.

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    Verified purchase
    Staff

    Reviewed June 13, 2019

    We just began using the service. So far, so good. The representatives were helpful, polite, and answered all of our questions. I'm sure the entire experience in the future will follow the same pattern. While we know we have a rough road ahead, we're hoping they can help us navigate through it.

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    Verified purchase
    StaffTransparency

    Reviewed June 13, 2019

    Enjoyed speaking with the team. Told me what to expect. Just going to get started and see what the outcome bring. Just need to be free of the debt so just hoping this will help. Everyone was very nice and explain very well.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 13, 2019

    Everything was explained in detail and I understood everything that was going on! I received timely calls and my questions were answered! The customer service reps were fantastic and very professional and friendly to work with. I know this is a very big decision and one that I’ve been contemplating for some time. I feel this is a good decision and will take time to work through!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 13, 2019

    Excellent introduction into program. All questions were answered. This is a huge relief financially. Very timely response. I would definitely recommend this to anyone. I believe that this is the longest ves I've ever written. I'm very excited to start the program.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 13, 2019

    When I applied and they called me, they explained to me everything in detail. They took time to answer my questions and were very professional. I would recommend their services to family and friends, without any hesitation. It is a pleasure to have someone that is able to help in these types of situations. Their professionalism make you feel comfortable with your decision and confident that you are going to be debt free in less time than you predicted.

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    Verified purchase
    StaffProcess

    Reviewed June 13, 2019

    My experience with everyone there has been totally positive, polite and courteous. Thank you all for helping me so kindly. The process is such a relief to help me get back on track and to stop the downward spiral I was in.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 13, 2019

    When calling National Debt Relief I received excellent customer service. They were both helpful and friendly and able to clearly answer any question that I had. I would recommend this service to anyone struggling with debt. All my questions were answered in a way that I could understand them. They are knowledgeable and friendly. I give this service five stars.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2019

    Everyone has been so friendly and helpful in the beginning, I’m looking forward to your assistance in the future as I become debt free, thank you again for your support and clarity in this process, I’m excited about my future.

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    Verified purchase

    Reviewed June 13, 2019

    Very good company, hopefully, this works. I have been trying to get out of this myself to no avail. I am just spinning my wheels and getting nowhere. I spoke with Ramzey and seem to help me with all questions and answers I had. Thank you again.

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    Staff

    Reviewed June 13, 2019

    Very nice people. I look forward to working with you. I'm older and need a lot of help with this. I would not have to do this is I had not been a vic of fraud! Thanks for any advice you can give me. Regards, Patricia

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    StaffProcessTransparency

    Reviewed June 13, 2019

    The people were helpful and explained the process to me. I am still nervous about the situation. But am confident that your staff no will help me get through process. The staff provided me with numbers so I can reach NDR when I need to. They were very supportive. I am anxious to begin this process.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 13, 2019

    I am so thankful that I made the decision to call National Debt. I was have anxiety about the idea of using a consolidation company for my debt, but just a few minutes into talking to Alyssa I was completely at ease. She was informative and reassuring. I have a huge burden lifted from my shoulders knowing NDR is working their hardest to help me become debt free from the crushing weight of credit card interest. Thank you!

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    Customer ServiceStaff

    Reviewed June 13, 2019

    I love everything that National Debt Relief does. They are hitting a home run. Every time I call, everybody knows my situation and has either the right or wrong answers. But at the end of the day, I’ve basically $20,000 of debt and I’m down to $5,000 in less than a year. The only downside to it is that I'm gonna have to rebuild my credit score because we let everything go delinquent, which I get, but in order for NDR to work the deals that they do and to get the payoffs that they get.

    In the short 12 months that I’ve been with them, we’ve settled close to $15,000 worth of debt for almost nothing so I could not be more pleased. We got a little bit further to go so kudos to them. They should keep doing what they’re doing and we’re on the final stretch. $2,000 left to be done and I’m over it. I couldn’t have done it without NDR. I got nothing but good things to say about the team and the support. It hadn’t been easy, but as far as they are concerned, from a relief standpoint and them handling it, they are on point. NDR is 5 stars in my book. They're awesome and doing exactly what they are advertised to do.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 13, 2019

    It was a pleasure talking to customer service. They are very kind very clear when they talk. Also they explained everything about the process. I think I don’t make a mistake to choose National Debt! Thanks to all the staff.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 13, 2019

    The enrollment process was fast and very professional, they explained everything clearly and clarifying all my doubts especially the legal aid program in case I need it in the future. All the people who were involved in this process were very kind and helpful.

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    Staff

    Reviewed June 13, 2019

    Both of the people I talked to were pleasant, thorough, flexible and professional. My financial situation is not ideal and I appreciate people that are accepting and non - judgmental. I could negotiate on my own and have done so successfully in the past but it is nice to have someone do it for me.

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    Staff

    Reviewed June 13, 2019

    I was totally amazed by the professional experience I received from all the staff. I feel so much better now that I have a team behind me to make right decisions along the way. Thank you so much for all your help.
    Sincerely,

    Dennis

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    Customer ServiceStaff

    Reviewed June 13, 2019

    National Debt Relief has great team that helped me resolving my debt issues. They promptly responded to my phone call and immediately started the process for me. I am very happy to have this debt relief in only 3 years as to it would have taken me longer to pay off debt. Once my debt issues begin to get resolve my credit will increase.

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    Customer ServiceStaffTransparency

    Reviewed June 12, 2019

    Very happy with your people, it was simple and fast, thank you. Talked to Rachel and she was very helpful in getting me out of this bad credit situation. I was able to do everything on email and your people were very clear and helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 12, 2019

    Customer service is great. Easy to understand and very helpful. I'm happy I found a company that is willing to help me. I would definitely recommend this company to friends of mine that are in the same position that I'm in.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 12, 2019

    Great overall experience. Very helpful and amazing customer service. Answered all my questions and gave me helpful information about my current situation. I have several friends as well as family enrolled in the program and are very satisfied from beginning to the middle all the way to the end.

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    Great. Everyone was very easy to understand and work with!!! I found the whole process easy to do with the walkthrough and everyone to be very friendly and helpful in answering the questions I may have. I’m very satisfied with the service so far. Thank you. Patrick **

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    Verified purchase
    StaffTransparency

    Reviewed June 12, 2019

    I am very satisfied with my experience. Everything was explained to me in detail. Daniel was very patient and understanding in my situation. I will recommend National Debt Relief to my friends & Family. Thank y'all for giving me the first step to some relief and peace of mind.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 12, 2019

    I was recommended by a friend to look into debt consolidation, something I knew nearly nothing about, and after putting in an online inquiry.. I was promptly greeted by Cass and given all the information I needed to start the road towards credit recovery. She offered me debt negotiation, which is NOT a loan and monthly rates are affordably priced by my income. She took her time and got me successfully enrolled and I cannot express the relief, hearing I could get help on upwards of $11k in debt. My welcome call was equally as helpful, I don’t remember her name unfortunately, but she was very sweet and took her time explaining the final steps of enrollment to the program. I'm thrilled to start this journey and finally get my credit and life back on track. Thank you, to everyone involved in helping me take this burden of my shoulders and guide me through the process.

    Sincerely, Lenelle

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    Customer ServiceStaffProcess

    Reviewed June 12, 2019

    I got great assistants from both of National Debt Relief workers. Very informative and smooth process. Taylor was very patient and responded to all of my questions. I highly recommend to this in need of help to reduce their debt.

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    Verified purchase
    Staff

    Reviewed June 12, 2019

    Amazingly friendly and very knowledgeable staff. Made me feel comfortable and at ease with my decision. Very grateful to have such a team working with me. You definitely gave me a sense of relief to my situation. Not the place you want to be but very grateful to have a great company on my side.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 12, 2019

    Great experience, with nice, helpful people. Would recommend to everyone. My debt will be paid off much quicker, and that will lead to less stress in life. They explain the process easy to you, and answer all the question you might have for them.

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    Working with the professionals at National Debt Relief (NDR) to help me resolve my credit issues was great. I previously worked with another debt relief program, but they weren't able to include all of my debt. NDR included all of my debt accounts and helped me work out a monthly budget that works for me. Now I will be able to finally pay all of my debt and stop juggling money to pay utility bills and other household expenses. I appreciate the people I worked with, as they not only had a professional manner but also expressed personal concerns understanding my situation. It was nice to be finally "heard" and understood. Thank you, NDR! I highly recommend you to anyone that needs similar help with their finances.

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    Staff

    Reviewed June 12, 2019

    I am impressed so far with how thorough everyone I have been in contact with has been. If everything goes as smoothly as described (and I have no reason to doubt that it won't), I will be able to retire on track with no credit card debt. For that, I will be eternally grateful...

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    Staff

    Reviewed June 12, 2019

    The few people I talked to were very congenial, especially the woman I talked to today, she was very knowledgeable and very nice to talk to, even her voice was very calming. Mr. ** was also very nice to talk to.

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    Verified purchase
    Customer Service

    Reviewed June 12, 2019

    Roger ** was extremely helpful in walking me through this application, calling back when I had questions and answering them all in ways that I could understand. The welcome call was a bit tedious but all went well. Thank You all.

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    Verified purchase
    Staff

    Reviewed June 12, 2019

    Andrew ** was very nice and helpful in setting up my National Debt Relief account. I hope me and NDR will have a great experience together. Now that I've set up my account with NDR I feel less stress. Thanks and have a great day. Sincerely, John **.

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    Staff

    Reviewed June 12, 2019

    Joshua and Dion were very helpful. They answered all of my questions and made sure I felt comfortable with the decisions I was making. They were both kind and professional. They made me feel comfortable to ask my questions and make sure this was what I wanted to do.

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    Staff

    Reviewed June 12, 2019

    Everyone I have spoken with has made this difficult decision and time much easier. I was extremely uncertain at first, but now feel relief for the first time in a long time. From my experience thus far, I would highly recommend National Debt Relief and their team.

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    Customer ServiceStaffProcess

    Reviewed June 12, 2019

    Everyone I spoke with was extremely nice and helpful. Answered any questions I had and made sure I understood everything. The process was a lot quicker then what I thought it was going to be and a great experience. I would recommend to everyone!

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    So far the two people I have interacted with have been very kind and helpful. They make me feel comfortable moving forward with the program and company. Jeff ** was the initial contact point and he was very helpful and answered all my questions and concerns.

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    Verified purchase
    Staff

    Reviewed June 12, 2019

    Chase Negotiated Amount - It is a real relief to have this account taken care of. This bill has been an issue affecting other accounts I had with the bank. The representative I spoke with was very professional and did a great job explaining the payment plan to me.

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    Everyone has been amazing and help to me! Very knowledgeable. The process was fast and easy to be accepted into the program. I would recommend them as of right now for how easy and helpful that they have been towards me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 12, 2019

    It's such a huge relief after my conversation with the agent. Hopefully, everything will turn out as I expected. I can't wait to get this done fast, clear up my credit and start living out of credit... I will so much appreciate your help guys and looking forward to see that happen soon. Thanks!

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    Customer ServiceTransparency

    Reviewed June 12, 2019

    Very happy to be treated normal. They explained everything in great detail. Answered all my questions. They went over everything in great detail. It will be nice to get back on track again. With National Debt Relief in Ny. Ny. I am so glad there are programs like this. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    I was quite impress with the thoroughness of the representative concerning the program and what I will expect to happen. They were courteous and repeated any questions I did not understand. I am transferring from another Debt Consolidation program with hopes that the non-negotiated debt will be quickly addressed. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed June 12, 2019

    Everyone was very helpful and informative... I was happy with program I got. I am able to pay down my debt and get back on track. Thank you so much, this is great program. I would recommend it for anyone trying to get out of debt.

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    Verified purchase
    Staff

    Reviewed June 12, 2019

    As a new customer I have been very satisfied with National Debt Relief. I look forward to tackling my debts and moving forward in my life. Everyone I have spoken with has been friendly and professional and have answered all of my questions.

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    StaffTransparency

    Reviewed June 12, 2019

    My experience has been absolutely wonderful thus far. The staff have been so very helpful and patient. They explained everything in great detail so I would understand everything that should, could, and might happen. Also they worked with me around my night shift schedule which can be quite difficult most of the time.

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    Customer ServiceStaff

    Reviewed June 12, 2019

    I don’t know who to call when I have a problems and nothing is being done Because I am getting harassed by all of the people that y’all are trying to pay off. They haven’t got a payment from y’all and y’all continue to take your payment out of my check each month.

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    National Debt Relief
    Response from National Debt Relief
    Hello Bradley,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.

    Verified purchase
    Staff

    Reviewed June 12, 2019

    The experience was great and through! As a young woman who is in debt for simply trying to live a simple life, things got hard for me to maintain so I figured this would be the best way to handle my situation. The representatives were helpful and friendly which ease my original apprehension. Also, since they are an accredited company put my fear at ease as well.

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    Staff

    Reviewed June 12, 2019

    The two people I dealt with up to this point has been very helpful and kind. No one made me feel bad about the situation I am in and they were super helpful nice that if you can't make the payment you can tell them and they will adjust the payment for the month.

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    Customer ServiceStaff

    Reviewed June 12, 2019

    Was a fairly easy process once I made the call and I already feel like a huge weight has been lifted off my shoulders! Looking forward to being debt free! I would definitely recommend them to my friends and family.

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    Staff

    Reviewed June 12, 2019

    They have been so helpful & given me hope that I can relieve my debt quickly! Al was so wonderful & I couldn't have chosen a better rep!! I am eager to see how this will play out so I am able to live my life debt free!

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    Verified purchase
    Staff

    Reviewed June 12, 2019

    Very helpful and made sure I understood everything before moving on to next topic. I look forward to getting started with the program. After reading the reviews from others I am sure I will be just as happy. I look forward to sharing my experience with my friends and family.

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    Verified purchase
    PriceStaff

    Reviewed June 12, 2019

    Their representatives are very professional and highly experienced. I’m very happy that I contacted them as soon as I received the letter. I finally be able to breath paying a high rate interest. I can’t wait to be free from debt when I finish the program hopefully in less than 4 years. I would recommend your company to my friends.

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    Process

    Reviewed June 12, 2019

    Excellent set up process, made us feel good about things and hoping things will run just as smooth as we go down this path! Debt is a really scary thing and we are barely into this process. But hopefully as debts are paid we can develop an amazing understanding and full trust. So far things couldnt run better.

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    StaffProcessTransparency

    Reviewed June 12, 2019

    Drew and Edward were very informative. Answered my questions and explained the program. Drew went thru the agreement page by page. Very helpful in helping me determine if this was the way I wanted to proceed and both were very patient when my computer was running very slow.

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    Customer ServiceStaffTransparency

    Reviewed June 12, 2019

    So far, from the welcome phone call we made, the person was very thorough and informative over the phone. I was able to understand because it was very thoroughly explained. She was also very kind. Our overall experience was great.

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    Staff

    Reviewed June 12, 2019

    I just signed up and am very new to the organization. So far, the representatives have been professional and helpful. At this point, I'm not yet aware of how the actual negotiations will proceed. Nonetheless, I'm hopeful that proceedings will be as expected/represented.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed June 12, 2019

    I was looking for a one-stop-shop solution to consolidate my debts and to make payments in a timely and fast manner. I looked at some ratings online and people's feedbacks. I liked National Debt Relief's rate. Working with them has given me confidence getting my credit back to where it used to be. It also has given me peace of mind at night knowing that I don't have thousands of dollars of debt hanging over my head and that it's actually being resolved and it's being resolved in a very timely manner.

    I had one problem with a paper regarding my consent to doing this that I had sent it a couple of times. I was in the process of moving at the time so I didn't have ready access to everything. But other than that, everything went solid during the enrollment. I’ve completed 50% of the program which is way faster than what I thought it would be because I just started this year. They've been awesome in communicating with me and communicating with the people that I owe, and coming to agreements that have been really favorable on my end. They've been awesome.

    The company's people skills is very on point and their communication is awesome. They're very knowledgeable about how to do things. They were very thorough with the way that they incorporate everyday expenses, vehicle costs, maintenance, and every point of where you can have some sort of finances that come out of your paycheck. At first, when they told me what the cost was gonna be, I was like, "Ah, that's steep." But then to sit back and think about the amount of debt that I owed and what it was going towards, now, I'm able to financially make it work with my income.

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    StaffTransparency

    Reviewed June 11, 2019

    Debt Relief was a blessing. I felt like I was drowning in debt. The staff was friendly and explained everything to me and they made sure I understood the policies. I believe I made the right decision to join this service.

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    Verified purchase
    Staff

    Reviewed June 11, 2019

    They were very informative and wanted to be sure I understood everything. They made me feel comfortable in the decision I was making. They also answered all questions and concerns I had. They were also helpful in getting me signed up online so I could monitor my progress.

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    StaffProcessTransparency

    Reviewed June 11, 2019

    Had a very good conversation with the representative and was well advised on the program and how it works. I was extremely satisfied with the time she took to listen to all my questions and answered them with the explanations on what I needed to know and what I needed to do.

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    Customer ServiceStaffTransparency

    Reviewed June 11, 2019

    Toni not sure if I got the spelling right was the agent I talked to regarding the status of my credit account, was very helpful and really took time to explain everything and giving tips/options. Pleasant human relationship. Connection was felt over the entire phone call conversation.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 11, 2019

    The Reps I spoke with were extremely helpful and knowledgeable. All details were thoroughly explained. I was asked several times during the calls if I had any questions. It made the process seem so straightforward and simple. Thank you!

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    Verified purchase
    Staff

    Reviewed June 11, 2019

    I am very happy with my experience with NDR. The person who helped me get started was very friendly and made sure I understood everything. I feel confident that I made the right choice by going to NDR for help.

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    Staff

    Reviewed June 11, 2019

    Everyone was very thorough and made sure I understood what was being done. I would recommend your company to my friends and family. Thank you for your help. It will be so nice to not have to worry any more.

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    Staff

    Reviewed June 11, 2019

    Everyone was willing to help my family and find different ways to put a program together to help me and my husband get out of debt and stay in budget. We feel like we can finally breath for the first time in years.

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    Staff

    Reviewed June 11, 2019

    Very informative agents. Both of them were very helpful and patient with us especially since were older and not great on computer. It took a while for them to get us to comprehend it all. Hopefully I did it right. Much appreciated. ;)

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    Online & AppStaff

    Reviewed June 11, 2019

    The team that helped me was very efficient and thorough with the information. I look forward to working with them. They were very knowledgeable and answered all of my questions. They were able to put my nerves at ease. The application process was smooth.

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    StaffProcessTransparency

    Reviewed June 11, 2019

    Happy with all you guys are doing. Really appreciate all so far and glad to be a part of this program and glad for your employees and all the information they have provided so far. Thanks very much but this didn't explain itself very well and don't let me put submit.

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    Customer ServiceStaff

    Reviewed June 11, 2019

    Everyone I spoke to was very professional. They handled everything precisely as I expected. I am glad that I called, wish I had done it sooner. I can sleep better now knowing that they have my back. I checked their ratings with the internet, I found that they were #1 and made the call.

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    Process

    Reviewed June 11, 2019

    I have just started the process with National Debt Relief, but so far it has been very good. They are very upfront with all the important information, and assistance is always available. I am projected to save over $8,000 at the end of the debt reduction program. Already, a huge weight has been lifted!

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    Staff

    Reviewed June 11, 2019

    Desiree and Breanna were so kind, understanding, helpful and informative!!! They were friendly - answered all questions that I had and helped me to feel not so embarrassed of my situation!!! You all have a great team! They have put my fears and rest and helped me prepare for a much better future!

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    StaffProcess

    Reviewed June 11, 2019

    I’m glad I came across this program. We’ve been doing debt consolidation couple of times & were doing same cycle without getting out of big monthly payments. But this program will definitely help us to restart our new way of managing our finances with the credit cards that is tempting to use whenever. Our experience with our account specialist (Aaron **) was excellent. He is very detailed, attentive & patient with our questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 11, 2019

    Everyone I dealt with was wonderful, explained everything thoroughly and made me feel very good about my decision to sign up for this program. The initial agent Nikki ** was phenomenal. She was very knowledgeable about all of this and made this process painless. The second agent on the welcome call was a little monotone but still very professional.

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    StaffProcessTransparency

    Reviewed June 11, 2019

    Atif was very informative and explained everything very succinctly. Both agents I worked with were very good in explaining the program and answering my questions. The signature portion helped a great deal in explaining the program as well. I am grateful for the help that is offered.

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    StaffProcess

    Reviewed June 11, 2019

    Both representatives that I worked with were incredibly knowledgeable and answered all my questions without hesitation. They were very friendly and made the process easy. Krystal took a personal interest in me and at the end even said she wants to be obtain my goals. This situation is very stressful and they put me at ease.

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    Customer ServiceStaff

    Reviewed June 11, 2019

    I am so happy I called NDR! The gentleman, Nathan **, was so kind and understanding! He was very thorough with the details and answered all of my questions and concerns. The Welcome Call was handled graciously and kind. Great way to start my “debt free” life! Thank you!

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    Staff

    Reviewed June 11, 2019

    Easy, respectful, and no judgements! Great service-what a relief! Thank you!! Both women I spoke with were empathetic to my situation, and made this an easy decision. They asked me if I understood several times, clarifying everything for me! Really nice job!

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    StaffTransparency

    Reviewed June 11, 2019

    Prompt, friendly and professional in meeting all my questions. Very detailed in laying out what was expected an how they could help. The backup documentation was very clear and succinct as to what was expected and laid out a clear path to success.

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    StaffProcess

    Reviewed June 11, 2019

    The Rep "Eli" was magnificent in explaining every detail that we had to know to proceed in starting our application, I must say ThankYou to the National Debt Relief program for having such a professional Rep as Eli along with the Rep that finalized our paperwork and put thru our application in the final process.

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    StaffTransparency

    Reviewed June 11, 2019

    The guidance and understanding I have received from you has been well appreciated. Jonathan it was the person, that I spoken to Years before, your communication and the explanation of the process help us to go through this process easier. Thank you NATIONAL DEBT RELIEF!

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    StaffProcessTransparency

    Reviewed June 11, 2019

    Very well conducted by both persons who spoke with me. Very professional and informative. I was given all the information I needed and the program was explained so that I would understand fully how it works and the process going forward. Excellent performance by both representatives.

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    Customer ServiceTransparency

    Reviewed June 11, 2019

    Great experience. They took the time to explain everything to me and answer all my questions. And also to help me understand what the process would be and the different outcomes that will go along with going through this process.

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    StaffProcess

    Reviewed June 11, 2019

    Everyone has been so helpful. I recently lost my job of 17 years and didn't know where to turn. Thank you so much for all of your support. It is very much appreciated. The process has been smooth and the support has been exceptional.

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    StaffProcessTransparency

    Reviewed June 11, 2019

    My rep was very nice understanding, take his time to explain the program and help walked me through the process and allow me to ask questions, had an answer for whatever I asked. I am looking forward to coming out of debt really soon with the help of this company, they was able to work with me with taken out my first payment, because I had an emergency to occur.

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    Customer Service

    Reviewed June 11, 2019

    I am happy with the way things are going. Have two paid off. Working on the 3rd one. Have one more to work on when the 3rd one is done. But it is for 2 years. But getting there. Not so stressed now... At least the phone calls have stopped... which really stressed me out.

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    Customer ServiceStaffTransparency

    Reviewed June 11, 2019

    Aaron ** is the best. He helped through every step of the way. He answered every question I had & made sure I understood everything before hang up the phone. He really cares about his clients. If I had any issues he made it clear to not hesitate to contact him with any questions or concerns.

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    Customer ServiceProcess

    Reviewed June 11, 2019

    Just signed up 2 days ago. So far, customer service is first class! They understand the pressures of debt. Quick to help and of the best program tailored to each debt issue. I felt relief as soon as I made my first phone call. Thank you so much for the thought that could be felt immediately!

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    Customer ServiceStaff

    Reviewed June 11, 2019

    When I first signed up to work with this company online, I was hesitant to actually answer the phone when they called. I actually ignored the first time, but they immediately called me right back and I answered the phone, and I'm so glad I did. They are very friendly and professional. They took the time to actually listen to me and addressed all my questions.

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    Customer ServiceStaff

    Reviewed June 11, 2019

    Everyone I have worked with so far has been very compassionate and understanding. I never wanted to be in this position but these folks make it so much easier to bear. I am very thankful that I talked myself into finally giving them a call. Thank you NDR!

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    National Debt Relief
    Response from National Debt Relief

    Crystal, we're glad to be working with you to help you reach your goals. Please reach out any time you need help with anything.

    Verified purchase
    Staff

    Reviewed June 11, 2019

    Sam was great! She was very accommodating with my crazy work schedule and followed through with everything she said she would do. I am very grateful that she didn’t make me feel ashamed of my situation. Her tone of voice made me feel like I was talking to a friend!

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    Staff

    Reviewed June 11, 2019

    Robert ** was so helpful explaining everything to me and my son, Michael. We are very impressed on how efficient you are at handling all of my debt and having a lawyer available for me. I am so thankful to be able to get out of all this debt in 3 years. You all are amazing.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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