National Debt Relief Reviews
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,549)
- (5,572)
- (1,370)
- (601)
- (517)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed June 26, 2019
Thank you. Has been an excellent experience working with you, excellent costumer service, very clear and very supportive, Thank you again for help me get back my sleep. I really appreciate it. Your team is excellent and cares for people, make me feel comfortable speaking with your two representative.
Reviewed June 26, 2019
This was much easier than anticipated. The customer service was phenomenal and provided concise, clear information with regards to their program. All their representatives were articulate and friendly. They were attentive and listened to my concerns. This has been a great immediate experience.
Reviewed June 26, 2019
Both representatives were helpful and polite. Sometimes they spoke a little fast when reading script. There was a problem with Mr ** calling me. I believe that was on my end. Blocking unknown callers. He did say he would check with IT to make sure it was not a problem on his end.
Reviewed June 26, 2019
The ladies I worked with, Maryam and Jazmine, went above and beyond to help me through the process. They are a "cut above" in my book. Maryam took her time through emails to answer my questions, make suggestions, and help me make an informed decision as to what my next financial step should be. She never made me feel pressured to sign on with NDR. She was always encouraging and continued to be a top-notch professional in all her conversations with me.
Once I agreed to become a client of NDR, she went through the entire program line by line slowly enough for me to ask questions along the way. She helped me to feel as though I were her most important client and that my welfare was her utmost priority. At the end of the entire sign-up period she reassured me that she would be available anytime, and she has proven that. I can sincerely say that I would not have taken the step to help resolve my financial crisis through NDR had it not been for Maryam.
Jazmine, was my Welcome Call person. She conducted herself in a very professional and amiable manner. She continued to help me understand the process and what would happen next by slowly and thoroughly answering all my questions so that there was no confusion on my part. Jazmine, was so very pleasant and even laughed at my teasing. I told her that the one request I had of NDR, since it is a debt relief program, was for her to find me a wealthy man that has no inheritors and would be glad to take me on as his sweetheart. He was to be so in love with me that HE would solve all my financial problems and wouldn't hesistate to take me as his own. Unfortunately, Jazmine, through all her laughter, told me she just didn't have any way to do this. And, if she did, she didn't know of any candidates. We jointly decided that whoever we found would have to have a great friend so both of us could be accommodated! I'm on for that!
Both Maryam and Jazmine were great representatives of NDR. Personally, both should be highly commended for their commitment to high standards for your company. I believe they should be given a raise, an all expense paid two week vacation to wherever they want to go, and plenty of spending money! (Wouldn't that be nice if it worked that way for them. I've sworn to honesty, and I HONESTLY wish they could be compensated this way. lol) NDR owes these two a huge thank you and pat on the back for a job well done. Thank you, Maryam and Jazmine. I feel that I have gained two new friends and companions by going through this process of debt relief. You made it much easier for me and I know I wouldn't have this level of peace without you two. THANK YOU!!! ~Annita
Reviewed June 26, 2019
I was especially grateful for the second follow-up call. The first call to set up everything was a bit overwhelming - a lot of info. It was good to review and remember what was agreed upon. Both reps were helpful.
Reviewed June 26, 2019
Thank you. This was so easy and to the point. They were very helpful and easy to understand. It was a hard decision to make but thanks to this team, they made me feel more comfortable about making my decision.
Reviewed June 26, 2019
I understand the process and its consequences, they were explained to me well and thoroughly. The people I spoke with were both very pleasant. They went through the documents and made sure I understood the concept of my plan and its consequences. They also were very prompt.
Reviewed June 26, 2019
Staff was friendly and professional and knowledgeable in helping me through the application process. I was able to ask questions and he was very patient in answering them. I would recommend this program for people who are in the same predicament as me.
Reviewed June 26, 2019
The process was a wonderful experience considering the debt I was in. Allen and Ed both answered ALL my questions and gave me peace of mind. This was a very difficult decision to make, as I always paid on time, though I was using every bit of money I made for debts. I appreciate the kind, patient and understanding as they helped walk me through this process.
Reviewed June 26, 2019
I received great service from Jeff and Isis. They made the entire process very easy for me and made it very easy for me to understand exactly what I was getting into when enrolling into this program. No complaints whatsoever, and I’m excited to be on the path to being debt free.
Reviewed June 26, 2019
Excellent experience so far. I was hesitant to get started as I was not late yet but drowning in debt and could not see any way to get back on track after medical expenses and hoping to retire in a few years. Everyone made me feel at ease and there was no pressure just encouragement to make the right decision for me. Scared of letting debts get to a point of delinquent but would have been there soon as it was getting beyond paycheck to paycheck. There was no judgment just support!
Reviewed June 26, 2019
I have spent the last two days corresponding by phone as well as online with National Debt Relief. The experience was stress free and relatively easy. All in all my experience on a scale of 0 to 10 ten being excellent I would have to rate it a 10+.
Reviewed June 26, 2019
People were knowledgeable, helpful and understanding. From the beginning of the process to the finalization I was informed and understood fully was the program was about. I am very happy with the service I've received and will recommend to anyone looking for financial relief.
Reviewed June 26, 2019
Everyone I talked to was very pleasant to work with and understanding! I’m an EMT so there were many time that I had to reschedule phone calls because I had to attend to the call of duty. I appreciate everything everyone has done so far! I can’t wait to continue to work on obtaining financial freedom with National Debt Relief!
Reviewed June 26, 2019
It’s a very vulnerable moment asking for help with finances. Teddy ** was our first impression of National Debt Relief and made us feel comfortable and hopeful. He was there every step of the way with enrolling and made sure we understood everything we needed to know. We were grateful for every member of the company who has helped us, we feel like we are in good hands and look forward to continuing our professional relationship.
Reviewed June 26, 2019
Great experience with a Adam **, he was so helpful and patient and kind. Amazing customer service. So excited to have this opportunity of help from National Debt Relief! Everyone who assisted me online and via phone had amazing customer service and was very knowledgeable!
Reviewed June 26, 2019
We got nothing but good help from our contacts at Debt Relief. They made sure we knew everything we needed and were ready to answer any questions, which is good considering I was a bit of a nervous wreck when I started this.
Reviewed June 26, 2019
I found company online. Place the call. Received call instantly. Representative was very polite and understanding. I was emailed my documents and info right away. Answer all my questions and assist with any concerns that I had. Customer service was fast, straight to point, help me with my needs, very satisfied. Would recommend company to a friend.
Reviewed June 26, 2019
Representative I spoke with in the enrollment process was very professional, very helpful, and informative. Excellent!! I also spoke with a representative a few days later in a call who went over the program also and was also very professional, very helpful, and informative. Excellent as well!! Thank you.
Reviewed June 26, 2019
All persons that I spoke with during the process were professional, courteous and helpful and explained the process fully. Any questions that I had were promptly answered and to my satisfaction. All in all a very pleasant experience for such a difficult time for me.
Reviewed June 26, 2019
Welcome call. Marcus ** was great efficient, prompt, professional and courteous. Made everything easy for me to finish the process. Look forward to working with NDR to help resolve my credit debt. That basically is it.
Reviewed June 26, 2019
The representative I had for my welcome call was wonderful, very friendly, very down to earth. She explained everything that I needed to know, made sure I was comfortable with all the Issues that she discussed with me, very good employee. I feel very confident in my decision to join your group.
Reviewed June 26, 2019
Everyone was very helpful and professional and was a pleasure to work with. We are happy with the service and look forward to being debt free in 4 years. Ben was a great help and talked us through everything. Our welcome call was also great and everything was verified and proofed.
Reviewed June 26, 2019
I just have a great experience with Jeremy and the guy from the welcome call. They gave such a peace of mind. Thank you guys, even though this is not a good time for me, you made me feel that I was doing what it was correct. I’m so grateful.
Reviewed June 26, 2019
Your program sounds fair to help us get out of debt. Thank you very much. You guys are great. Your program is stress-free and flexible with payment. It helps a lot knowing the program price is included in the program.
Reviewed June 26, 2019
The People helping me with this has been extremely nice and patient with me and very helpful, they have helped me understand better on this hardship program. I've never done this before and they are making it a lot less stressful on me, because I really don't know what I'm doing. I want to Thank them for being so patient and helpful to me. I really appreciate it.
Angela, please contact Client Success if you need anything clarified. We know this process can sometimes seem overwhelming but we'll be there to guide you through. Thank you for sharing your experience with us today.
Reviewed June 25, 2019
Great service so far. I hope this is a smooth experience to come in getting out of my debt. I need to get out of it so I can move on and grow in life. Your representatives have been very helpful and I know I'll be putting this behind hopefully soon.
Reviewed June 25, 2019
The staff at National Debt Relief were very polite and direct about their service and answered all the questions I asked them. They really helped me understand what their program was all about and it was very easy to get started.
Reviewed June 25, 2019
Both conversations I had with your company were very informative and gave me a little peace of mind. It's a very scary and embarrassing experience, and they made me feel at ease and explained everything very well. I have a light at the end of my tunnel now!!
Reviewed June 25, 2019
All communications with National Debt Relief so far have been quick, efficient, helpful, and friendly. It doesn’t seem like there are any hidden gimmicks, and everything is very straightforward. The program seems to be the answer to my prayers!
Reviewed June 25, 2019
This was smooth from start to finish. I was able to understand most things and when I wasn't able to the agents I spoke with helped guide me through to understand and made me feel at ease about the upcoming process.
Reviewed June 25, 2019
I Just finished enrolling so can't say anything on the quality of results, however, everyone has been nice thus far. I guess I will find out soon if it's as good of a program as it's presented to be. Hoping for the best.
Reviewed June 25, 2019
The process was smooth and throughout the process they would always stop and ask me if I had any questions. Makes you feel good that they want you to understand everything. It's nice to know that when life happens and it's out of your control that there is help out there.
Reviewed June 25, 2019
All the counselors from the National Debt Relief program were very professional and were really interested and patient in assisting me with the necessary forms and paperwork. I felt very comfortable confiding in them. They were extremely knowledgeable as well.
Reviewed June 25, 2019
Talked to Christal **. She explained everything to me and ask many times if I had any questions and if I understood how the program worked. She was very friendly and did a good job explaining everything to me. So glad I called.
Christal is great at what she does and we're happy you could experience her brand of service. Our Client Success team will do its best to continue providing the same level of service as you move to the next step. Please reach out if you have any concerns.
Reviewed June 25, 2019
When I received the return call from National Debt Relief, due to my inquiry. It was the start of a great relationship. It was great customer service and all about how they can help me! The startup process didn't take long, the overview on all my accounts were reviewed and explained to me on whether NDR could really help me or not.
Reviewed June 25, 2019
I was very pleased with everyone I talked with. No complaints whatsoever. The process was easy to do and easy to understand. The program was explained in detail and in language I could understand. I look forward to working with this company.
Reviewed June 25, 2019
My experience was friendly and helpful throughout. I appreciated the informative dialogue and helpful suggestions for reducing my debt. I was fully informed of financial and legal risks associated with the program. I appreciate the legal assistance program offered as a companion service.
Reviewed June 25, 2019
I was very happy with the customer service I was given. The representatives I worked with made sure that I understood the contract I was signing and how everything worked. I was relieved that National Debt Relief was able to work with me to reduce my debt and take control of my financial situation.
Reviewed June 25, 2019
Everyone was very helpful and explained things so it was easy to understand, very pleasant experience. They answered all my questions. I would highly recommend to a friend. I have too much debt and things are looking better already. Thank you.
Reviewed June 25, 2019
I had already signed up for the National Debt Relief program about 2 months ago but unfortunately took too long to do the "welcome call." Because of this, I had to restart the whole process over again. Thankfully Brazil was extremely patient and kind while re-doing the whole enrollment. I look forward to continuing to work with him towards financial freedom.
Reviewed June 25, 2019
They made me feel relief for taking this big step. I feel like I will be able to look forward once again to my paydays knowing that it won't all be going to just pay the minimum amount on my cards. Thank you!
Reviewed June 25, 2019
Jeremey was very helpful in explaining how National Debt Relief works. He was very thorough and very patient with me. Had trouble sending the form. He had me try different was until one finally worked so I could send the form.
Reviewed June 25, 2019
I had a very good experience with everyone I dealt with on the phone at National Debt Relief. They walked you through the process and made sure you understood the process. They made an overwhelming problem less stressful and were very positive to speak with. Thank you!
Reviewed June 25, 2019
Using National Debt Relief is easily one of my biggest regrets. First, the representative I spoke to initially blatantly mislead me on the effect using this service would have on my credit report/score. He told me it would drop, but then eventually come back up after 6-12 payments. This was not the case at all, and having consolidated accounts or charge-offs will harm my score for the next 5-7 years. Furthermore, my credit score still has not improved even after making over 20 payments. The monthly payments are set very high and seem to continue to be added. There are many hidden fees, and the sum of my prior deposits and scheduled deposits exceed the original agreed on amount. I would never recommend this service to anyone, and would strongly recommend either paying off the credit cards gradually, or by using a personal loan at a lower interest rate, both of which would not almost permanently ruin one's credit report.
Hello Daniil,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 25, 2019
I was nervous to do this but this process was quick and easy. And every question answered to put my mind at ease. If you want to feel in charge of your life again, I would do this. Thank you for making it quick and easy.
We're happy to hear the process went quickly for you, Ashley. Our Client Success team is always available to answer any questions; don't hesitate to reach out.
Reviewed June 25, 2019
I wasn't sure what to expect. At first, I had doubts and uncertainty. But as the process developed, and I gained a better understanding of everything, I felt some reassurance that things could only get better at the end. All employees of NDR that I have had contact with, have been very patient and understanding. The experience is one I hope I don't have to repeat in the future. I will be working hard at my end to resolve this debt. I want go directly to friend and tell them, but if one should ask, I would tell them about my experience with NDR.
Reviewed June 25, 2019
They answered all of my questions and I feel a huge relief off my chest to get my life back to normal. Even with extra finance questions, they were there to help. It is a long process almost 3 years but once it's done it's done.
Reviewed June 25, 2019
The service team at National Debt Relief was awesome. The process was quick and they communicated all steps and expectations in a clear way. If you find yourself in financial trouble and need a way out, I recommend the services National Debt Relief offers.
Reviewed June 25, 2019
Patrick was very helpful calmly explaining my situation and the program process and intentions. The welcome call was also friendly and patient. Both were very good at going down the list of legal talk and explaining in common terms. Overall a very pleasant experience.
Reviewed June 25, 2019
Thanks for allowing me to finally get some sleep at night! My financial woes are affecting the quality of my life, and I feel like a huge weight has been lifted and that I will now be on the path to success.
Reviewed June 25, 2019
I am so pleased with the professional customer service I received from NDR today. NDR helped me find the best solution to my overwhelming amount of debts in a single phone call. I completed my agreement via phone within the same day and I would gladly recommend NDR to anyone seeking debt relief options.
Reviewed June 25, 2019
The process was very pleasant and easy to understand. I'm extremely happy to select National Debt Relief to help me. I'm sure I made a positive choice. The entire process was very easy for me to understand and left me very comfortable.
Reviewed June 25, 2019
The gentleman who assisted me was friendly, understanding, and extremely helpful. It was a relief to know that I was going to get help towards getting my debt resolved. So far, I am very pleased with the service, and would recommend it to anyone else who is in the same situation I am.
Reviewed June 25, 2019
I believe that this program is going help me in controlling my debts at this time. What I know about the program I am going to be successful in completing it. I would recommend this program to my friends. I can hardly get started with my program of debt relief. I have a nephew in Louisiana that might benefit his situation.
Reviewed June 25, 2019
Nice customer services. Thank you to Sam **. Customer services from NY, do not remember her name was good. They always available and polite to answers all my questions. I will recommend to friend to be helped. I was ashame to ask for help.. even to my friends or family. Sam made me feeling comfortable. Thank you.
Reviewed June 25, 2019
National Debt Relief is going to change my life and I am pleased with all the information provided to better help under the program. I can say that after talking to a debt relief specialist I am confident about my decision to fix my debt through National Debt Relief.
Reviewed June 25, 2019
They were very knowledgeable and caring and honest and did all they could to help me. I am pleased with the service I received. I would recommend them to friends and family. My payments are much lower and maybe now I can afford to live a little better without so much stress.
Reviewed June 25, 2019
Very profession and helpful gentlemen. Very straightforward and clear. Made sure that everything was understood and there weren't any misunderstandings. Very prompt on getting back with on contact for follow ups for the entire process. Would recommended to anyone else needing to look into getting out of debt.
Reviewed June 25, 2019
So far, I have been pleased with my interactions with everyone at National Debt Relief. Each person has been very professional, courteous and explained each step of the way thoroughly. My husband and I both look forward to finally tackling our debt problem.
Reviewed June 25, 2019
National Debt Relief were very easy to work with and also conscientious. I appreciate how thorough they were and how efficient they were as well. I was able to settle all the details in a few hours. The process is detailed, yet streamlined. I will see immediate results after speaking with them and I appreciate their help.
Reviewed June 25, 2019
I had a great experience today, when I took the first step to improve my future. Everything was good, they explained everything to me and you could tell they cared about helping you with your debt, when you have had some hard times.
Reviewed June 25, 2019
Lisa was awesome. She explained everything so it was understood and answered questions that I asked with ease. She knows her stuff. I am looking forward to working with National Debt Relief to get through the next few months and helping clear up my credit so I cant start over with a clean slate. Thank you Lisa! Great job!
Reviewed June 25, 2019
My experience was good, they answered all of my questions. Hope and pray they do what they say. I've heard good and bad about this type of thing and hope after it's done I will only have positive things to say.
Reviewed June 25, 2019
Joshua and his team have been kind, understanding and helpful in setting me up. I look forward to working with the company and becoming debt free! I feel confident that the company will be able to help work with my credit card companies in order to come to amount agreements.
Reviewed June 24, 2019
Everyone I talked to was very professional, very helpful, really cared, was willing to answer all concerns we had, took their time to explain all details to us. Was very pleased with them. Would consider to refer to anyone that needs help to consolidate.
Reviewed June 24, 2019
Excellent quick response and answered all my questions. Everyone I have talked with has been nice and friendly. It has been an easy process to get set up. Most of it has been online. I am so ready to be debt free.
Reviewed June 24, 2019
Customer service was awesome. Almas and Tamika were excellent. They both gave details and offer to assist. Respectful and never talk over over me. They are both good assets. The first point of a customer is the kind of customer service received.
Reviewed June 24, 2019
I had a great experience. Talked with three representatives. They were all professional and courteous. Representatives answered all questions that I had. I have everything I need including National Debt Reliefs phone number and website in my contacts and can communicate with you guys or receive information from you. Thank you for a great experience. Will recommend National Debt Relief to anyone that I may find in similar circumstances.
Reviewed June 24, 2019
Mr. Christopher ** definitely took the time to ensure that I understood the process and felt completely comfortable with all the steps. This gave me confidence to place my trust in something so important in my life which are my finances. Thank you for helping me reach my goals!
Reviewed June 24, 2019
I was able to consolidate my unsecured debt with a consultant who was knowledgeable, and understanding. Mercy was very helpful and I would recommend National Debt Relief to anyone needing help. The follow-up call I received was also done in a very professional and caring manner. So far I am very happy with the assistance received. Thanks...
Reviewed June 24, 2019
I am very happy with the process and helpfulness I encountered while setting up my debt relief. It will be very helpful getting my debts paid off, and improving my life. Thank you very much to National Debt Relief... I will recommend you if I come across someone who needs your help.
Reviewed June 24, 2019
They made sure to explain all the information that I needed to clarify. I was able to ask questions as we proceeded before I forgot got the question. They made sure my wife and I were together at the time of the session.
Reviewed June 24, 2019
Your representatives are very helpful, courteous and knowledgeable. The experience with each representative was pleasant and easy to understand. Everything was done in a spirit of excellency. I look forward to utilizing your program to better my future financial needs.
Reviewed June 24, 2019
Your account rep, Anthony, was so kind and understanding. He did an excellent job explaining the process to me, and made me feel very comfortable about my decision to sign up with National Debt Relief. I slept well for the first time in months!
Reviewed June 24, 2019
From start to finish the company was very helpful and answered all my questions. Thank you! My mind is at ease now. DIDI helped me out gathered all my information and made the process simple. The woman that did the Welcome call was awesome and made sure I understand everything.
Reviewed June 24, 2019
Andrea had very much explained every detail about the program. Hope to be on this program to settle all my debt. Looking forward in working with National Debt Relief to help me settle all my creditors and pay off all of my debt.
Reviewed June 24, 2019
Both Shomari and Kaitlyn on the team were fantastic and helped us walk through the process and get set - up. They answered every question and went over everything so well! I can't wait to start rebuilding our life with help from your fantastic team!
Reviewed June 24, 2019
Very helpful, answered all the questions I had, took the time to explain the whole process from start to finish, going over all the fine points, gave me all the numbers I needed to ensure I fully understood the program.
Reviewed June 24, 2019
They definitely put my mind at ease about this whole process, because I'm very worried about this whole process. I never planned on getting myself into this situation, and currently feel overwhelmed and need help. I'm really hoping that I have a future to look forward to after this is all done.
Reviewed June 24, 2019
All staff were very thorough and clear. I was able to navigate documents via internet and email easily and I appreciated employees going through documents before signing. I feel confident that I have made the right choice for advocacy with NDR to pay off my old debt.
Reviewed June 24, 2019
Well, I've just signed up, so my only impression is the verbal & written disclosures that my salesman and welcome call exposed me to. Both employees were very good, clear speaking, seemed to be thorough and mainly the welcome call verified what info I gave my salesman on the original call. So far- so good, but the real proof will come with the negotiations in the next 4-6 months.
Reviewed June 24, 2019
People were really nice and informative. Made it easy to understand and follow. I would recommend this company to anyone else who was having issues with their credit. Was quick and easy and I can't wait to start paying off some of my debt.
Reviewed June 24, 2019
At first I was skeptical as to what the program was actually going to do for me but after talking to representatives I became more informed and more confident. Everyone was very helpful and explained everything very well. I am excited to start the program and relive my debt issues.
Reviewed June 24, 2019
I have just recently signed up for this program with National Debt Relief. So far, the experience has been very positive and the people that I have worked with up to this point have been very professional and have strived to be very transparent and answer all of my questions.
Reviewed June 24, 2019
Everyone I have dealt with has been awesome. I am happy I made the decision to go with National Debt Relief and look forward to becoming debt free. From the phones calls to the emails, everyone has treated me with professionalism.
Reviewed June 24, 2019
So far this experience has brought me so much peace of mind. Thank you for making this pain free! Very pleasant experience and a holding hand so far! I was feeling so buried over my head with no way out. You have shown me a light at the end of the long tunnel! Thank you again!
Reviewed June 24, 2019
Great, friendly and fast customer service. Representatives explain everything very well, make sure you understand everything before moving forward. So glad I chose this, I feel relieved already. I had been feeling like I couldn't breathe but now I can.
Reviewed June 24, 2019
I found the process to be quite smooth with adequate information given at each step. Plenty of chances to ask questions were provided. At the end I felt like I fully understood how the process would work and what I would need to do to get through it.
Reviewed June 24, 2019
Allen ** was amazing! He helped me understand everything! He read thru everything slow and clear, stopped to answer any questions... I was scared doing this at first, thought it to be like bankruptcy, but Allen explained it all... and I thank you for giving me the help I needed to get my life back...
Reviewed June 24, 2019
Everything was excellent, the staff was so helpful and patient. First, they told me about the program and how it works and how they could help me. Then step by step they guided me through everything. I feel confident and excited about rebuilding my credit, thanks to your program.
Reviewed June 24, 2019
I met my NDR negotiator, Mark at a seminar and I asked him questions as I was curious. He explained everything thoroughly after the concerns I had and after which, I wanted to try NDR's services. He helped me sign up with the program and it's been good so far. I explained all the debt that I had, how much it was and then Mark explained how the process would go.
Thereafter, a lawyer talked on my behalf to negotiate the debt down and I needed to make payments towards the remaining debt. He was open and friendly. He talked on a level where I could understand and broke things down for me. However, NDR's customer service could be improved. When I get transferred to a different department, I have to start over again, reexplain and sometimes get reverified. Still, everything else was smooth. They gave me a rough estimate on a fixed payment that I would pay bi-weekly and let me know that it would adjust depending on how much they can negotiate down. Since then, a portion of my debt has been taken care of and it has taken the weight off my shoulders. The payments have been pretty affordable for me. Working with NDR has been the better way to go. It's cheaper than doing a personal loan and going through another credit run. I'm referring a friend to them too.
Reviewed June 23, 2019
The service was effective, detailed, and efficient. I was given all the information I needed to make a informed decision. Both representatives guided me through each step of the process. I was sent all materials necessary to manage, see details of all the accounts included in the program to reach debt settlement and payoff.
Reviewed June 23, 2019
Literally got off of the phone crying... with tears of relief. I thought I was going to lose my apartment. Now I just have to figure out who to give all of the packing boxes to. I’m looking more forward to the future now.
Reviewed June 23, 2019
We had built up a lot of credit card debts and we were having a difficult time keeping up with the payments. At National Debt Relief, we started a savings account that we contribute to every month. Their reps asked us how much we could afford to put in every month. They told me that if I can get enough money in our account, they can pay off another bill early. They were very pleasant and helpful about that. They negotiate with our debtors and thus far, we've paid three or four debts already. Their service is definitely worth it. I'd recommend NDR to other people who get into a bad credit rate.
Reviewed June 22, 2019
The representative was very professional and helpful and he explained the program very thoroughly. I thought the program was one of those debt consolidation plans that ruin your credit forever but after hearing the details, I realizes National Debt Relief was not that type of program. I plan to refer 3 new people to the program.
Reviewed June 22, 2019
Very helpful and understanding. Process took about 30 minutes. Feed are included, which makes it easier, without extra payments each month. I am looking forward to getting out of debt, and hopefully worry free. Agent was understanding and not critical of my problem.
Reviewed June 22, 2019
I felt very secure with this service because of the way the representatives took care of me making sure I knew what the service was all about and making me comfortable with the decision I had made to join National Debt Relief seeking help with resolving all my debts. I am confident that they can be trusted with handling your business.
Reviewed June 22, 2019
I just joined but I am hopeful. The agent was so good to explain everything. I really feel that they want to help, I have had such a hard time making ends meet for the past year. My income was cut in half because of the government not honoring my divorce papers.
Reviewed June 22, 2019
Everyone that I have talked to so far has been both extremely helpful and supportive in every way and aspect. Feeling completely and utterly at ease is the best way to describe my experience so far. I can't help but smile every moment of the day now. I can't begin to express how much I appreciate everything that has happened so far. I wouldn't only recommend my friends and family to you but I'd recommend you to strangers on the street.
Reviewed June 22, 2019
The two employees I spoke with were amazing! Professional, kind, patient, and informative. I called inquiring about what the program entails and ended with a plan to help during a huge change in my family's finances. A coworker had mentioned enrolling in a plan and seemed much less stressed. Life can be unpredictable and having this option to help is comforting.
Reviewed June 22, 2019
It has been very easy to get enrolled into this program. I am still very new in the program so I cannot give you an accurate assessment of it yet. Get back to me in a few months and I will let you know how I like the program.
Reviewed June 22, 2019
I have just now started with debt relieve and already I am feeling 100% better. Hope this will be the start of a new life and new way of living. Maybe I will be able to retire someday. I am 63 years young and hopefully will get to have some fun before I am taken from this life. Thank you so much.
Reviewed June 22, 2019
Explanation was given. Understanding experience excellent. Would recommend to a friend or family member. Very patiently. Thanks for the opportunity to let this company to handle my case. Hope to work within the ongoing work to resolve my situation to get me back on the right track.
Reviewed June 22, 2019
William
Reviewed June 22, 2019
My experience was very great. The person I spoke was very professional. I would recommend this company to family and friends who are trying to get out of credit card debt. This the right way to do it. Again thank you for your time courtesy and professionalism. Good people. Thank you thank you and thank you.
Reviewed June 22, 2019
I give them ten stars if I could. The whole team is very pleasant to work with and Very helpful. I am definitely going to tell people I know who are in debt to contact National Debt Relief. I am thankful for them, because it’s hard to find good help these days when dealing with debt and no judgement. And it’s affordable.
Reviewed June 22, 2019
I was in debt and overloaded, and decided to work with National Debt Relief to stop my creditors from harassing me. They haven’t stopped harassing me, but things have gotten a lot better. I don’t answer their calls anymore. I’m leaving that up to NDR to negotiate a deal with them so I can get back on the right track. I’ve got a couple of large debts, one of them from a car I let go back after the flood. NDR hasn’t started on that one. But they’re taking care of the smaller ones first. I got about 48 months in the program, and going through it with them has been great and easy. The service has been good all the way. They act like they know exactly what they’re doing. They’re very knowledgeable and friendly. And if I have any question but I don’t ask for a certain individual, just about anybody that I talk to up there gives me the answers that I’m looking for. So, I’m satisfied.
Reviewed June 21, 2019
This was a welcoming experience with very knowledgeable personnel. I would and will tell others about my experience and with great hopes that it all works out and my credit can be restored since I had to have surgeries. I also hope that my recommendation are met with the same response.
Reviewed June 21, 2019
They were very efficient with my time and kept my mind at ease during this trying time. I very much appreciate all the people at National Debt Relief. They were incredibly kind and upfront about the program and gave me hope for my financial future.
Reviewed June 21, 2019
Everyone that I spoke to was very helpful and very kind. They make a difficult time in life much easier. Thank you for your kindness and understanding. Collin helped me unofficially and then it was Tiara that help me and they both were more than polite and friendly.
Reviewed June 21, 2019
I was pleasantly surprised by the professionalism of both Mr. Jeffery ** and Ms. Karen. They truly put me at ease and made me feel good about the decision I made to enroll in the problem. Thank you all for your help.
Reviewed June 21, 2019
I'm very happy with the service I got from NDR. The 2 people I worked with were very helpful and explained everything to me. I would highly recommend them to anyone. Great job and look forward to being debt free!! Thanks again.
Reviewed June 21, 2019
The sign up process was easy and a relief. What is yet to be seen is the important part! Each customer service representative that I spoke with was very courteous and professional and made this process very simple. Wish I'd done it sooner!
Reviewed June 21, 2019
Both of my Representatives were great and have wonderful customer service. I would recommend this service to anyone. They were both very courteous, unexplained the program to me and answered any questions I had. I look forward being debt-free and financially starting over.
Reviewed June 21, 2019
I would like to speak to the experience I've received while dealing with National Debt Relief. Atif ** was very informative and provided me with all the information I needed to make the decision to turn over my debt issues to National Debt Relief. He advised me on how to deal with future items I may run in to in the future. I also want to commend the assistance I received from Jenny ** who was the person I had the followup call with. She was very informative and guided me through the process in an easy and professional manner. I am very pleased with the experience.
Reviewed June 21, 2019
Every step of the process with NDR was professional, helpful, and clear. All representatives were willing to answer questions and were knowledgeable on all aspects of the program. I was so relieved to know I was approved, after having been rejected by multiple programs for debt relief. The process was thorough and organized, and I feel I know exactly what I signed up for. I’m so grateful for NDR in helping me take the first step towards ending my debt!
Reviewed June 21, 2019
My experience was very pleasant and informative. All my questions were answered in a way that was easy to understand. The welcome call was helpful and reassured of things I had already asked questions about. Hoping for a great experience through and through.
Reviewed June 21, 2019
I loved both representatives. Especially Dina. Just welcoming like the phone call was titled. The initial call with Genaro was great too but when Dina & I spoke about basketball & the weather took my mind off my problems for a second... like she cared????
Reviewed June 21, 2019
Mr. Greg ** helped me enroll and was very informative. He explained things so I could understand and answered all my questions. He made me relax and am very confident in all his help in help me consolidate my debt.
Reviewed June 21, 2019
Steve ** was so great to work with. As was the woman who conducted the Welcome Call with me. I really appreciate how everyone took the time to talk through everything, word by word, so that I felt comfortable signing each and every document. Steve answered all my questions thoroughly and continually checked in to make sure I was understanding how the process worked. Thank you all for easing my debt-related stress. It means so much to me!
Reviewed June 21, 2019
Everyone that I spoke with was very helpful, understanding, did not judge me for my debt, helped me understand what was best for me. They walked me through every step making sure that I was completely understanding what I was doing and signing. They were very professional. It was nice.
Reviewed June 21, 2019
I’m very satisfied of my experience with Wesley **. He explain the program really well. And he’s very patience. AAA +++ customer service. I make sure I recommend NDR to all my friends who needs help for their financial in order to get out in debt.
Reviewed June 21, 2019
Great people to deal with and helps you to understand everything! Helped us to get started in planning our budget for the future, and get the creditors off our backs and put a stop to the annoying calls! We highly recommend National Debt Relief!
Reviewed June 21, 2019
Excellent service. Beautiful experienced. Mr. ** explain everything to me. He was patient and very understanding. Furthermore the lady I spoke to at the customer service was excellent too, she answered my questions and more. They made feel very comfortable. Thank you guys so much.
Reviewed June 21, 2019
This is a scary process and Paul was no nice and non-judgmental. Very professional and made me feel good about making this choice. He was extremely thorough and took the time to answer all my questions and make sure I understood everything. I hope this is the solution to my financial drowning- it is really too good to be true!
Reviewed June 21, 2019
National Debt Relief simplified and clarified throughout the step-by-step process of discussing my options for starting a path to a debt-free life. I was very pleased with the NDR representative who contacted me; he showed great patience in answering all of my questions without judgment as to how I reached such a high level of debt. I highly recommend NDR to anyone who is swimming in debts and wants to avoid sinking for good.
Reviewed June 21, 2019
We are in debt trouble and this seems the best way to get out of credit card debt short of bankruptcy. We had $0 dollars left due to emergencies and home repairs, high payments on high interest cards, and normal needs. We did not want to do this but felt we had no choice left.
Reviewed June 21, 2019
We are beyond blessed to speak with Chris ** who is helping us get back on track with our finances. Thank you for making it easier to breathe! We look forward to paying this debt off as quickly as possible and getting back to life before debt.
Reviewed June 21, 2019
The reps at NDR are very helpful and informative on what you need to know and how they can help you. I liked that they're upfront and tell you both good and bad of debt settlement. They were very encouraging about my decision and made me feel like there is hope at the end of the tunnel. I like that they're very engaged with the clients and share every bit of information that they can give. Anthony ** really made sure I knew the steps I have to take and that I understand what I'm doing. Thanks. I appreciate it Anthony.
Reviewed June 21, 2019
Taylor and Evelyn made this experience, clear, very easy to follow and they answered all my questions completely and did not rush me! This was a most satisfactory experience and I cannot thank them enough! I would recommend them to anyone.
Reviewed June 21, 2019
Ricardo was excellent! He went over everything very thoroughly to ensure that I had a clear understanding of what is happening. He was patient, kind and very understanding to my questions. He is the very best. Chantel was truly awesome as well.
Reviewed June 21, 2019
Customer care was very professional and helpful. I was clueless had no idea how or what the program even was. They walked me through it very well and I’m excited to see how well the outcome is in the future.
Reviewed June 21, 2019
I was really skeptical in the beginning to give my personal information over the phone but Erik made me feel very comfortable. He answered all my questions before I could ask them and made sure I understood everything before getting off the phone. I looking forward to going through the program and graduating successfully.
Reviewed June 21, 2019
My experience was very delightful and knowledgeable. Customers service was very polite and understanding. Hopefully this will help make a difference for me. The monthly payments will help me out a lot. I will very recommend this service to fellow people.
Reviewed June 21, 2019
I really didn't want to do this, but I was drowning. I spoke with two people who were kind and professional. They helped me feel good about my decision to be proactive in getting rid of the debt that has been weighing me down. Thank you :).
Reviewed June 21, 2019
The customer service from Edwin and Natalie was excellent. All my questions were answered, the process was easy to understand and follow, and no pressure was reassuring. I would certainly recommend NDR to friends and family. I am confident the service will help get me back on my feet.
Reviewed June 21, 2019
Great experience so far. Hopefully all debt will be settled. I spoke with Randy and he was responsive to my questions and help me through the entire process. Have downloaded all documents they have sent me to review and keep for my records. I have faith they will do what they say and help me with my creditors.
Reviewed June 21, 2019
The enrollment process was smooth and efficient. Representatives were helpful, professional and friendly. Terms and agreement was easy to understand and any questions I had were answered as well. Looking forward to becoming debt free and hope my experience throughout the enrollment is just as great.
Reviewed June 21, 2019
Working with Kishan who made everything easy to understand and what was to be expected. The Welcome Call today was really good. Went over any questions that I had left over or didn't think of the night before. Great teamwork. Looking forward to be being debt free in 3 years.
Reviewed June 21, 2019
The welcome call was very efficient and understanding. I appreciated customer service taking their time to review all the details with me and taking the time to answer any questions I had. It has been a very pleasant experience! Namaste.
Reviewed June 21, 2019
I really appreciate how polite and kind everyone was when speaking with me. The transparency is comforting, I don't feel like I am being pressured or lied to. I know that this will be a long road, but it is a road of recovery. Thank you!
Reviewed June 21, 2019
I was happy with the experience. They were very helpful and courteous. I am glad I contacted them to assist me. I would definitely recommend them to others. Hope to continue with them until my financial problems are resolved. Thank you very much.
Reviewed June 21, 2019
Both of the associates I spoke with from the initial call I made to discuss my option, joined the program to my welcome call were both fantastic. Extremely friend, answered all questions that I had, explained the processes and reexplained if I was not understand something.
Reviewed June 21, 2019
Very professional and helpful staffs, they were able to explained bit by bit for a good understanding and I appreciate the customer relation and the explanation was quite understandable from the beginning to the end. That is all I can say. I'm pleased with everything and hope we all have a very good end.
Reviewed June 21, 2019
Everyone has been really helpful with beginning this journey which can be very scary. I am hopeful that I will get the results I'm looking for by utilizing this company. So far, everything has been good.
Reviewed June 21, 2019
Applying was very easy and the employees were very friendly and helpful. I didn't feel ashamed or embarrassed by my current situation. Everything was explained to me clearly and there were no problems if I didn't understand or questioned. The whole process made me feel comfortable.
Reviewed June 21, 2019
It was a great experience. They were able to explain everything in detail and make the process very smooth. It did not take very long and everyone I worked with was very professional and did a great job at putting my mind at ease.
Reviewed June 21, 2019
They were fantastic, I didn't realize how far I had fallen but, I have a giant weight off my shoulders after talking with them and letting them handle my debt. I slept a lot better last night knowing that I will be debt free soon.
Reviewed June 21, 2019
National Debt Relief has been great during my debt consolidation. They did pretty much everything for me during the enrollment so it has been easy. I’m now about 3/4 of the way through and they’ve all just been very friendly and very thorough. They took into consideration all my bills and I didn’t have any problem with my payment plan. My life is now stress free.
Media


