National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 16, 2018
The staff members that I had the pleasure of communicating with are very knowledgeable about their debt resolution program. They put me at ease about this program and steps that would need to be taken to ensure a positive result for me. I would highly recommend this program to others.
Reviewed Aug. 16, 2018
Mark was AMAZING!! Details oriented and would not move on to the next question, without confirming I understood... This is my first time ever posting, but I felt the need to rate my experience, and so far so good... Everyone has been very informative and helpful. I'm hopeful that National will help me get out of debt... Fingers cross!! ☺️
Damaris, thanks for taking the time to review your experience. We'll make sure to recognize the agent who helped you for his excellent service! We encourage you to ask as many questions as you can so you fully understand the process. This will increase your chances of success. Welcome to the National Debt Relief family and good luck to you!
Reviewed Aug. 16, 2018
All the people I spoke to were very friendly, and helpful. They seem to really be excited to help you get out of debt. They were not pushy or rushed at all. I would definitely recommend this to my friends.
Reviewed Aug. 16, 2018
I was overloaded with credit debt. My wife had become disabled and we lost her income. We had to rely on credit cards heavily to try to stave off things and that just compounded the problem. All of my available money was going out to debt and I wasn’t able to save any money. Both my wife and I were trapped. Eventually, I got to a point where my debts exceeded my income. For a couple of years that I was making full payments on everything, I was paying mostly the interest and the debts just kept growing. In the past, I went bankrupt and it absolutely ruined my credit and my name. When I had gotten into this situation, I didn’t want to go bankrupt again but thought it was my only real option.
I did some research online and National Debt Relief had a had a good name on the internet. They were one of the better-ranked companies for helping people in my situation. I decided to give them a try. I called them up and spoke to a guy that was very helpful, seemed very concerned about my situation, wanted to help me in any way he could and got me into the program that they had. They assured me that I didn't have to go bankrupt and I can enroll my debts into their program. Not knowing what to expect, I was concerned that I would get a fly-by-night deal where I pay them and things don't turn out to be what I want, but it's going well so far. NDR guaranteed that if I make my payments each month for four years, they will resolve all my stuff.
They told me they had a formula that looked at my total debt, looked at what they expected that debt to ultimately be resolved for and established a payment amount. In my case, it was a four-year plan and by the time four year passes, I would have paid them about 50% of what I otherwise would have owed. It was in April when we had officially gotten into the program and started making payments to them and quit making payments to the credit card companies. This is August and I’ve already settled three credit card debts out of the 18 I enrolled in their program. We settled them for about 35% of what I owed. If everything stays on track with that, then I should come out a bit ahead. I’m happy with NDR's cost. I’m paying them slightly less than half of what I was paying to my creditors, which is a huge help from a cost perspective because I was over-extended and that was how it got so bad.
I’ve talked to a couple of my creditors that initially were hesitant. I had a couple of them that threatened legal action and I said I didn't want them to do that, but they could do what they gotta do. NDR promised me legal services if it comes to that point. However, something must have gone right because neither of them has called me now for a couple of months. They must have had satisfaction from talking to somebody.
I should be able to go on and look at my account and see where I stand with each of my creditors and how much I still owe. I’ve called them twice and I tried to work through that problem. However, they don’t understand why I don’t see what they see. I have a modern computer and I’m not giving them something censored. Their resolution was for me to take a snapshot of my computer screen, send that to them and they'll look at it. I was on the phone with them for about 30 minutes and I was pressed for time. I said I didn't have time to continue on and that I’m not getting the answer that I want from them. They should be able to figure out why I can’t see. It can’t just be something on my end. It has to be the data that their system is presenting to me.
Overall, NDR has been very helpful. They have given my wife and I breathing room. There was a huge weight on our shoulders, primarily mine. Even though I make good money, we were just constantly under water. After we enrolled in the program and with assurances of National Debt Relief, it felt like we bobbed back up to the surface again. Moreover, every month, it feels like we’re closer to shore. I look forward to the day when all of those debts are closed and we can go back to living our lives. In the meantime, I’ve been able to get my wife on disability, which is opt-out. I couldn’t be happier with them working with my creditors, resolving things like they said they were going to. I’d tell others to strongly consider calling NDR to see if it was a good fit for them.
Reviewed Aug. 15, 2018
Very good customer service. Friendly and professional staff. Fast and easy experience. Everything was explained with details. Had no issues enrolling in the program. Would definitely recommend National Debt Relief to any family member or friend. Had a pleasant conversation.
Reviewed Aug. 15, 2018
So far it is helpful and very friendly but does seem to be reading mostly scripts to us. Not a whole lot of personal feel to the conversations yet but maybe that will come in due time. I am pleased with the process.
Reviewed Aug. 15, 2018
Representatives were very knowledgeable and professional. Explanations were precise and to the point. I was very nervous and not sure about this process but they were reassuring and calm with me. I am completely satisfied with this experience. I would totally recommend this for people in my situation with debt.
Reviewed Aug. 15, 2018
Everyone associated with my onboarding process has been super helpful and friendly! This is obviously not a fun process, but you guys have made it as easy as possible, so I really appreciate that at this very stressful time! Thanks so much! I hope you are all this helpful the whole time, as this is obviously going to be a very long process.
Chad, this process isn't without its challenges. As with anything worth doing, it will take time and won't always be a walk in the park. But it'll be worth it to finally be debt-free. We're glad we were able to give you some relief during this difficult time and we look forward to working with you. Thanks for leaving a review today.
Reviewed Aug. 15, 2018
So far you have been sensitive, professional and quite educated as to what needs to occur and what I can expect. I feel that I have made a good choice in helping me regain control of my finances. Your representatives who I have had contact with had no problem taking the time to make sure I understood specific requirements.
This is good to hear, James! Thanks for taking the time to share your experience with us today. Our team is made up of some of the most professional and dedicated specialists, and we're happy to hear that they equipped you for the process while remaining sensitive to your situation. We look forward to working with you.
Reviewed Aug. 15, 2018
I thought that the overall experience was very helpful so far, and they were very patience with my needs and questions. I would recommend this to any of my friends. Thank you very much. I was embarrassed of where I have gotten myself and they are going to get me back on top.
Roger, we can appreciate that it can be tough to talk about debt but we're glad you moved past that challenge and gave us a chance. We will do everything in our power to help you achieve your goal of being debt-free. Thank you for the vote of confidence! Please let us know if there's anything we can do to make your experience better here.
Reviewed Aug. 15, 2018
The representative was very polite and knowledgeable when answering my questions by breaking down the total cost of my full payment and how NDR benefits from providing debt relief services. However, spoke a little too fast when reviewing the terms and conditions from the Debt Relief Agreement. Other than that, my representative was very helpful.
Gilbert, thank you for taking the time to leave feedback. At any time during the process, don't hesitate to ask questions or ask the agent to repeat himself if you don't understand something. Our team is very patient and knowledgeable and is more than happy to explain our program in terms you can understand. We want you to be successful here, and we'll work with you to make sure you are.
Reviewed Aug. 15, 2018
So far, every person that I’ve spoken to has been friendly, professional and helpful. They have made everything easy to understand and were able to answer any questions that I had. I would recommend friends and family to this service.
Reviewed Aug. 15, 2018
I was hesitant about joining the company in the beginning. But they helped put my mind at ease. They followed up when they said they would and I believe that they were open and honest about the services they provided. Everyone was courteous and respectful.
Reviewed Aug. 15, 2018
The associates I spoke with were both professional and helpful. They knew what they were talking about and helped me through the process painlessly with great respect, not making me feel guilty about my debt.
Reviewed Aug. 15, 2018
Very thorough and professional. I have confidence I will reach my goals of paying off my debts. They literally went over everything and are very easy to work with, you even have your own account with access and it was very easy to set up everything.
Reviewed Aug. 15, 2018
Very professional and polite, well organized and very descriptive on the agreement. And a wonderful service. Very clear on the whole process and what to expect while feeling overwhelmed with my current situation, thank you... I would recommend this company in resolving any and all financial burdens.
Reviewed Aug. 15, 2018
The Debt Specialists was very helpful and understanding in my situation that I have on my debts to be debt free for me in how joining up with this program with National Debt. And it was nice to hear if you need more time to pay just have to give this debt specialists a call before 5 days to reset your payment due date.
Reviewed Aug. 15, 2018
Everyone Especially George ** was very knowledgeable in helping me in taking my first steps to becoming debt free. He was able to answer all of my questions and was very friendly throughout. It was not like talking to an agent. It was more like taking with a friend.
Reviewed Aug. 15, 2018
I was hesitant to call because I was nervous but Nate was there to help me. He was very informative, kind and kind of nice to talk to about my money problem. He explained everything paragraph by paragraph, was very enlightening. I will keep his contact information cause he was very easy to talk to. Thank you.
Reviewed Aug. 15, 2018
Everyone I have spoken with are very courteous, knowledgeable and great at explaining the process and procedures of this program. I feel confident this program can help me resolve my debt, because of both the representatives I have spoken with.
Reviewed Aug. 15, 2018
Never in a million years did I ever think anyone would be able to get me out of my debt but overall with great reps to assist me in making that decision. I can't wait to see my debt gone and finally being able to take the next step in life. Thank You NDR.
Reviewed Aug. 15, 2018
National Debt Relief was very helpful in helping me settle my debt problem. I would recommend National Debt Relief to anyone who has issues with Debt in their lives. It is a very painless process and it’s nice to have someone that supports you when going through hardships in your life. Thank you so much.
Reviewed Aug. 15, 2018
Great experience so far. Very knowledgeable and answered all my questions thoroughly. Made me feel at ease. Made a difficult situation as comfortable as possible. Made the process as simple as possible. Would recommend them to anyone in this situation.
Reviewed Aug. 15, 2018
They were very informative and helpful, willing to answer any question and explained everything in detail. I just hope this can be solved sooner than expected. Franklin was really nice and polite and guided me trough all the process.
Reviewed Aug. 15, 2018
I was looking for loans on line, and got referred to the National Debt Relief representative, I was scared at first, but then realized they were a legitimate company. They are friendly and walked me through the whole process. They explained that I was shifting money from credit card to credit card, a never ending cycle. Now I am on my way to becoming debt free, Thanks to this team of workers. You should try them and let them help you out of debt.
Reviewed Aug. 15, 2018
The ladies were very helpful. I actually slept last night. I'm hoping not to take that long in the program. They set my heart and mind to ease. When you feel like you are drowning it felt like they gave me a hand to come back up.
Reviewed Aug. 15, 2018
I am happy setting up this program with you. Glenn ** was patient with me and answered any question I had. This program was highly recommended from a co-worker of mine. This program will change my life. Thank you.
Reviewed Aug. 15, 2018
Taking this step which is very humbling and even humiliating is difficult. Some empathy would be comforting by the support staff. This will affect my life and possibly my career. I realize this is my doing and I will succeed.
Reviewed Aug. 15, 2018
I was very skeptical about making the call. Three different debt consolidation companies wouldn't help me and I was a little frayed to say the least. Boy am I glad I did! After completing the information online I didn't expect a call in the next five minutes! Within the first few minutes I felt a connection with Barbie and she allowed me to breath as we walked through the process. I was very please with how smooth and painless she made it. Barbie and Edwin both made me feel at ease. They made the whole process a little more bearable! I am now optimistic about my financial future. Thank You National Debt Relief!
Reviewed Aug. 15, 2018
I read through reviews and recommendations for a creditable debt consolidation company and NDR was highly recommended. So, I'm trying them. Kishan helped me initially and he is great. I look forward to the process working and helping me be debt free, to help me and my husband.
Reviewed Aug. 15, 2018
The process to create an account, become a National Debt Relief member and prepare for a better life was easier than I thought. Thanks to Shahar and the lady that called me on 8/14/18 around 2:21 pm. These two representatives assured me that I would have a smooth process and someone will be available to me if I have questions or concerns.
Reviewed Aug. 15, 2018
The representative were very helpful and knowledgeable. They took their time in explaining the details of the program very Thoroughly. I hope to achieve the goal of becoming debt free once again with the help of your representatives. Overall so far my experience has been very good.
Reviewed Aug. 15, 2018
From start to finish NDR has made this as easy and stress free as I could've ever imagined! We're so happy to have this stressful period of our lives finally behind us! Both reps we talked to were extremely knowledgeable and easy to understand and a joy to deal with.
Reviewed Aug. 15, 2018
The process of application is simple, upfront and completely directed in an informative manner by Debt Relief Personnel. Through the entire process personnel ask that you understand all that is being explained to you and if not understood they will take the time to make sure you do understand before proceeding forward in the process. They make sure you know that there might be an initial credit impact in the first 1-3 months until settlements can occur with the payments you agreed to are building up in a special account set up in your name. The process of insuring that you understand is repeated again after initial completion as an added measure to ensure that you completely understand the program you are agreeing with in NDR. I feel that the company is doing all that is possible to keep me informed and has a reputation that former clients were satisfied with the outcome of their situations.
Reviewed Aug. 15, 2018
We were very pleased with the attention and service that was given to us throughout this process. Losing our home and our Resort in Memorial Weekend Flood of 2015, we only had credit cards to survive!! We have not slept well for past 3 years and hopefully, we can now have some relief.
Reviewed Aug. 15, 2018
Everyone explained the relief program to me very good. The information was very helpful in understanding the debt relief. I was very please at the quick phone call and the patient with rep while I ask him question about the relief program.
Reviewed Aug. 15, 2018
I spoke with Nathan ** requesting assistance with my credit card debt. Mr. ** went above and beyond his position providing me with outstanding customer service. When I hung up the phone with Nathan I was hit with relief and never felt better after ending a phone call with anyone in my life. Thank you so much!!!
Reviewed Aug. 15, 2018
Very friendly and great customer support! Would definitely recommend. Fast response time and gave great explanations on how the process works! Happy and excited to get this debt settled and have National Debt help me through the process. I would like to thank the people that helped me.
Reviewed Aug. 15, 2018
After carefully listening to Sabastian, and reading the information that he sent to me and my wife, I was relieved and felt as though this process was legit and not a scam. We truly want to be debt free. We now feel as though we are on our way. We sincerely thank you all.
Reviewed Aug. 15, 2018
National Debt Relief was terrible. They never communicated with my creditors. They said that they usually don’t communicate with the credit unions until I have served a percentage of debt where they can negotiate with. They never said that from the get-go or I never would have gone with them. Then I got served papers and now I’m being sued. At first, NDR said that they communicated with everybody but the guy told me that they never communicated with them. After I got served papers, NDR started to communicate but it was already too late at that point. I’m gonna get a lien put against my property now and I might be getting divorced because of this. I thought I was handling it the right way and it thoroughly went the wrong way. Everything’s a mess right now. I made the wrong choice with National Debt Relief and I’m done with them.
Hello Matthew,
Thank you for bringing your concerns to our attention. We want every client to have a great experience with us. We will investigate your concerns and a member of our team will be contacting you directly to review. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Aug. 14, 2018
The people were very helpful and caring and tried very hard to help me and put me at ease with this program. They went into detail about the program and even went over all of my options with me so that we could determine which one would work best.
Reviewed Aug. 14, 2018
Paul ** was a great help and made it stress free process. He answered all of my questions and helpful with any concerns I had. Welcome call was efficient and informative. The customer service rep for the welcome call was very friendly too.
Reviewed Aug. 14, 2018
Everyone was absolutely wonderful! They answered all of our questions and put our minds at ease. Thank you, we can't wait to be debt free! The process was so easy and well explained. The payments are affordable and the time to complete the program makes us happy! Thank you!
Reviewed Aug. 14, 2018
This experience was a very positive one. I am very happy with National Debt Relief. They took care of me and explained everything step by step. I will recommend National Debt Relief to everyone I find that needs help with their debt.
Reviewed Aug. 14, 2018
They explained everything nice and me to understand why they are doing and I’m happy for that. Thank you very much and I will save a lot of money with them. On my credit card will be one payment. Thank you very much. Excellent job.
Reviewed Aug. 14, 2018
National Debt had helped us to solve quite a lot of our debt. Have been good to work with. By far the best debt consolidation decision I've made. I got my peace back thanks. They make everything clear so you understand, I really feel we work as a team. I am very happy with the progress that is continuing to resolve my debts, thank you for your knowledge, your support and the friendly conversation.
Reviewed Aug. 14, 2018
Everyone was very professional and kind, very respectful. I would recommend everyone I know. They will be able to help me get out of debt. Answered all my questions. I trust them a lot I will be letting everyone know how professional the workers are.
Reviewed Aug. 14, 2018
I was given a straightforward explanation of my loan amount and how I will need to pay back the loan and how if I have any questions to contact customer care service. I also know not to use the credit cards at any time and to stick to a budget in order to improve my debt and credit score soon thereafter it is paid off.
Reviewed Aug. 14, 2018
Michelle ** is friendly and helpful. It was a lot information to take in so she explained things slowly and thoroughly and stopped every so often to see if I had questions. Yvonne was very helpful with my Welcome Call. Again, it was a lot of information to go over but she did a wonderful job!
Reviewed Aug. 14, 2018
Although a lot of information it was fairly quick and easy to set up and I am looking forward to being out of debt. Thank you. I hope to never need services like this in the future but if I do I know where to go.
Reviewed Aug. 14, 2018
I had an excellent experience talking with Barbie. She was very informative and easy to talk to. She answered any and all questions I had, and made me feel extremely confident in my decisions. She also gave me relief as I can finally see a light at the end of the tunnel. Thank you all so much.
Reviewed Aug. 14, 2018
The two representatives that I spoke with were great. Very informative, and responded in the time frame they said they would. Thanks to Michael for assisting me with getting myself back on track with my debt. I would strongly recommend this company.
Reviewed Aug. 14, 2018
Both Mercy and Eva were efficient, courteous and informative. I was very grateful for their kindness and patience with me. I had many questions, and they were all answered to my great satisfaction. I would recommend National Debt Relief without hesitation to anyone else in my unfortunate position.
Reviewed Aug. 14, 2018
Friend kind people on the phone, a lot more pleasant to deal with than the people calling about my past due accounts! They did all I needed them to do and were very clear about everything... no surprises. The online portal is clean and easy to follow and not too tech-forward.
Reviewed Aug. 14, 2018
All the customer service agents have been very helpful and assist with any questions or concerns I have had during the whole process. They went over all areas of importance to make sure I understood the program and its benefits.
Reviewed Aug. 14, 2018
Having spoke with Eric ** and another member of their Client Success Team whose name unfortunately escapes me, I have been provided with both thorough and friendly support in these beginning phases of my journey into debt relief. Both individuals were more than willing to answer my questions from start to finish on both calls, but the truth is they both provided me with such thorough details that I honestly didn’t have many to ask them. Highly recommended and definitely appreciated.
Joe, thanks for taking the time to leave a review. We're glad that our agents were able to give you all the tools necessary for you to do well and succeed. We'll continue to give you those tools. Please let us know if there's anything else we can do to streamline the process.
Reviewed Aug. 14, 2018
The agent was very nice and helpful. She explained everything in a very professional matter and made sure I understand everything. She went over every document and made sure I understand. I would recommend your service to other people. Thank You.
Reviewed Aug. 14, 2018
The representatives were friendly in helping me setup an account with National Debt Relief. I am hopeful that everything is going to work out. This is very new to me, I just want to eliminate my debt and move on with life.
Reviewed Aug. 14, 2018
In my first step to get out of debt, the reps at NDR were great. They were very clear and concise with their information and instructions. I look forward to working with them in the future as I get back in the black!
Reviewed Aug. 14, 2018
I’m in a really bad position with the credit cards. It was really hard to make payments anymore. I feel like I’m not getting any traction with them. They put me on a 4 year plan that is more manageable. Here is to going debt free in 4 years.
Reviewed Aug. 14, 2018
Kirk ** was very helpful and informative. My welcome call was also very helpful in understanding the program. I feel like I was treated with respect and understanding. I feel like I can be successful and complete the program. I am happy with the care and information that was given to me.
Reviewed Aug. 14, 2018
It's quick and easy to enroll, not a complicated process and I would recommend to a friend very knowledgeable people working for them. They explain things so that anyone can understand things. Am so glad I have enrolled in this program.
Reviewed Aug. 14, 2018
NDR has made beginning the process quick and easy. I would recommend this company for resolution of debt. The account setup was easy and I truly believe they are here to help if you find yourself in financial difficulty. This is a much better solution than bankruptcy.
Reviewed Aug. 14, 2018
So far, so good. I spoke with Justin ** initially for intro and set up with the program. It was a very positive experience. He was very helpful and made me feel at ease in taking this route to debt freedom. Then was called by Frank ** to confirm everything and seal the deal. Also was very helpful and positive. Your company has very nice caring people working for people in need. Thank you and God bless you all for what you do. ✝️
Linda, we're happy to be working with you and that your initial experience with our agents was so positive! Please let us know what else we can do for you while you're in the program.
Reviewed Aug. 14, 2018
From start to finish I felt that everything was explained very carefully and simple. Erica, Ronald, Alex took the time to help me go that extra mile to help me. Thank you for having a wonderful staff! Thank you for allowing me to get on my feet again and being able to live life.
Reviewed Aug. 14, 2018
So far my experience has been great, I have been speaking to people that are professional and knowledgeable of this matter. They have been answering all my questions and have explained with details that are easy to understand despite the amount of information that is given in a short time. We shall see how things progress as the program starts.
Reviewed Aug. 14, 2018
The NDR team was extremely responsive, friendly, informative and detailed throughout the process. One thing that I was impressed with immediately was all of the clients provided service as if I was their client. I wasn't left on eternal hold or passed around. One of my siblings graduated the program with success. My dream is to be a first time home owner and without this program I don't think this would be possible.
Paulette, this is great news. We hope we can be instrumental in helping you reach your goal of home ownership as well! Welcome to the program and we wish you the best of luck. Please reach out to Client Success if you have any questions! Thank you for leaving a review today.
Reviewed Aug. 14, 2018
Great agency for debt relief. Very helpful and everything was very explanatory. It provides all the necessary tools to be debt relief free. Counselor were very professional at all times and I feel confident about the program. I'm excited to be debt relief free in three years. Thank you.
Reviewed Aug. 14, 2018
From the first person that helped me to the last they are all about the customer! Very helpful and they want to make sure you understand everything and take the time to go through each detail with you no matter how much time it takes. Hands down the best most friendly staff!
Reviewed Aug. 14, 2018
I am very grateful for the help and kindness that I received from the staff that I talked to during the process of applying for debt relief. The courtesy was so wonderful, and everyone was completely professional. Thank you to everybody that helped me on beginning my journey to better my life.
Reviewed Aug. 14, 2018
I was totally ashamed to have to call. I have always been a responsible person with savings, stock and an IRA. Now I have nothing. The agents all treated me with respect and kindness. Everyone was totally professional and now I am starting my journey to be debt free AND rebuild my credit rating.
Reviewed Aug. 14, 2018
Nice experience, very professionals, they talk very fast. It is good to have a list of questions ready or you will get lost at times; it is a long interview, but they are able to answer any questions and concerns back and forth.
Reviewed Aug. 14, 2018
The woman did an awesome job and was very easy to talk with. Very helpful and knowledgeable. Couldn't have awesome for better help. Glad to get this debt behind me so thank you everyone for the help and kindness. You guys are awesome and do awesome work.
Reviewed Aug. 14, 2018
The agent was very helpful and nice. Explained the steps thoroughly. The process was nice and easy. The welcome call was very informative and understanding. Answered all my questions with great examples. I am happy to take these next steps with this company.
Reviewed Aug. 14, 2018
Very well described and detailed information. I would recommend for anyone who wants peace of mind. The process is very easy to follow. The representatives are very well informed and knowledgeable. Definitely would do this again if I needed help with debt relief. It was easier than I thought.
Reviewed Aug. 14, 2018
Christopher ** is the counselor who handled my plan. He was patient, polite, considerate, professional and made every thing very clear. The final step was just as easy as the first steps. The women was so pleasant and helpful. She broke down and explained things and gave examples.
Reviewed Aug. 14, 2018
The whole process has been as pain-free as possible. Everyone I spoke with has been knowledgeable and courteous. The credit recovery service offered was a major factor in deciding to go with National Debt Relief. They answered every question I had and I’m confident I made the right choice.
Reviewed Aug. 14, 2018
I called National Debt Relief to get information and the girl I talked to walked me through everything. We got the whole process going. Then once things officially got started, when there were offers the process has been done through email. I pay NDR a certain amount once per month and then that’s the money that’s being used to pay off different debt agreements. They’ve helped me in getting a reduced debt.
Reviewed Aug. 14, 2018
My husband passed away. We had a lot of debt and I can’t pay it. I signed up with National Debt Relief's program to reduce the bills and they take money out of my paycheck every two weeks. So, that way I can pay off my debts. However, it’s not working out too good because I really don’t like the program. When I called and I asked questions, they never seemed to know the answer to anything. I've been asking if they could send me a list of everything I owed, which ones were satisfied, which ones still needs to be satisfied, and what’s the amount that they negotiated and I feel like I got the runaround. I have called a couple of times and I’m not really happy with it.
If I had to do it again, then I will never do it. My husband was extremely sick and unfortunately he passed away in May. Right now, my financial situation changed once he passed away and I just want the relief and I asked them if they could, on my behalf, do something with whatever accounts he had. They told me they couldn’t. So, I really had to put a stop to them taking money out of my paycheck every two weeks. It’s going to restart again in November but I’m very dissatisfied. Also, I asked them if it was possible for us to renegotiate and take less money out of my account since my financial situation changed. They said they cannot do that and it’s very frustrating for me. They told me that I should have known from the beginning that it’s not what they do. I was really disappointed.
Hello Stella,
Thank you for bringing your concerns to our attention. Our condolences on the passing of your husband. Our goal is for all clients to have a great experience with our program, especially during times of hardship. We will investigate your concerns and a member of our team will be contacting you directly to review. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Aug. 13, 2018
It wasn't bad by no means and maybe stuff I didn't get because there was SO MUCH INFO for someone with the problems that I have. Either way, everyone seemed nice and when ask questions I didn't know all the info. I really want to go through it all again to double taken.
Reviewed Aug. 13, 2018
Wonderful service! Clear explanations, reasonable payments, excellent customer service. I needed help getting out of debt, and these folks were amazing in that regard. Highly recommended! They will work with you no matter your situation, helping you to clearly understand the options available.
Reviewed Aug. 13, 2018
Randy was VERY helpful and understanding. It is a bit embarrassing to be in this situation but he made me feel better about it and helped me to get on track. Everyone has been wonderful. Highly recommend your services!! Thank you!
Reviewed Aug. 13, 2018
They were very polite, helpful and respectful. Happy to have them on my side. : ) Great services and hard workers! They approved me the first day and everything went through the same day! I'm very happy and I hope I get out of debt very fast.
Reviewed Aug. 13, 2018
I am a new client and am encouraged. My first phone call was three days ago and the staff has been professional and helpful. I have seen advertisements about National Debt Relief as well as read many great reviews. I recommend National Debt Relief to anyone wanting a fresh start in getting financially on track!
Reviewed Aug. 13, 2018
Everyone was very professional and caring. They were extremely helpful and patient. They answered all questions. Everything was easy to set up. Everything was done with patience. They did everything to help me and answered every question fully. I got a total understanding of what National Debt Relief does.
Reviewed Aug. 13, 2018
Ani ** was extremely friendly and helpful. She put me at ease and made me feel very comfortable throughout the whole signup process, made sure I understood everything clearly, and answered every question I had. I would definitely recommend her to anyone struggling with debt.
Reviewed Aug. 13, 2018
Updated on 4/25/2019: National Debt Relief has negotiated down the debt and I'm happy with it. Working with them created options and I'm sleeping at night because I don’t get these credit card bills coming in. With one payment, it’s easy and convenient.
Original Review: Very easy to deal with, just started. Ricardo was very helpful. I look forward to see what you can do! I want to be debt free a.s.a.p. Look forward to seeing the results. I also thank you for the quick response.
Reviewed Aug. 13, 2018
Was very pleasant and informative... 100 great job, all parties I talked to were very professional and pleasant to work with. I look forward in working with you all in order to get out of debt. Thank you, also was a very easy process.
Reviewed Aug. 13, 2018
Very nice to chat with and understood my questions when I asked, they were very prompt in answering right away. This is my first time in this type of matter, I was very surprised when I was accepted into the program. Thank you very much for helping to secure my future.
Reviewed Aug. 13, 2018
Just joined National Debt Relief to help me with my Credit Card Debt. Drew ** was very professional, understanding and made me feel very comfortable with my decision. He explained the process very clearly and was very knowledgeable of the program to help me get out of debt.
Reviewed Aug. 13, 2018
Everyone was friendly and helpful. Application process was quick and easy. Everyone answered and explained all of our questions quickly responding to emails and calls. We are grateful and look forward to working with National Debt Relief. Thank you.
Reviewed Aug. 13, 2018
Everyone was very nice and professional with accurate information good explanations. I enjoyed the experience of talking to good people trying to provide a service needed at this time in my life. I am looking forward to being debt free with your help.
Reviewed Aug. 13, 2018
I found the entire process to be efficient and professional. I spoke to Lorraine, who set up the program for me and Adrienna, who followed-up with the welcome call. Both women were very knowledgeable about the program and were able to answer all of my questions. Also, they were very pleasant. Everything was explained fully and I feel comfortable about what I have signed up for. I look forward to getting underway so I can get my life back.
Reviewed Aug. 13, 2018
Very professional, so far so good. Look forward to getting the process started, and the people have been very helpful, and respectful. I am so far very pleased with the people and the process, and the service that has been provided.
Reviewed Aug. 13, 2018
Keith ** was very professional and described in detail everything I needed to know about this program. Even the fact that my credit score would go down. But in the end the program will help me get it back to where it needs to be. So thank you Mr. **.
Reviewed Aug. 13, 2018
All was laid out very specifically and they did a excellent job by going through each individual line Item. They were very kind and courteous. The whole experience under the circumstances has been a positive experience. All of the different representatives were friendly and accommodating to assist in every aspect of understanding this program with the possible negative impact on my credit in the beginning of this processing.
Reviewed Aug. 13, 2018
It is a different feeling. I feel I can trust a Financial institution to look after my interest. The Agents were cordial and answered my questions. I have been provided Legal Counsel and a Portal to make monthly payment and was assured directions.
Reviewed Aug. 13, 2018
Both Armani and Laura were wonderful to work with. Quick and efficient. Answers all my questions and put me at ease. I really appreciate working with kind people who seem to genuinely care about getting me out of debt. Thank you!
Reviewed Aug. 13, 2018
I just enrolled with National Debt Relief to assist me with my debts. So far, the services that has been provided has been great. The customer service has been excellent. I look forward to working with National Debt Relief. I am more than willing to increase my rating once graduate from the program.
Reviewed Aug. 13, 2018
Very friendly and helpful. I would highly recommend their service to everyone. Everything was quick and easy to follow and emails and phone calls were very informative and well written, everything was explained in detail so that it was easy to understand.
Reviewed Aug. 13, 2018
I feel they do their best to put you on the road to financial recovery. All were very kind and helpful and answered all my concerns in a professional manner with no judgment. Great staff. I would highly recommend them.
Reviewed Aug. 13, 2018
Thank you for doing what you do. Loads of stress have been lifted off our shoulders with this program. I'm looking forward to being able to live without the stress and worry over how I'm going to pay my bills.
Reviewed Aug. 13, 2018
They are very good. They go step by step. Explain everything up front to you. Their people are well versed and very helpful. Very interested in their program. Cannot wait to be out of debt. This way the best way to do this.
Reviewed Aug. 13, 2018
Very pleased with National Debt Relief. I’m close to being halfway through getting my debts paid off! I could not have done this without Nat. Debt Relief. I very highly recommend them! They stay right on top of things and keep me posted on debts being paid.
Reviewed Aug. 13, 2018
NDR was very helpful and patient in explaining the process and details of their program. They went over all the questions I had concerns about. NDR took the time to make sure I understood everything I needed to know and that I felt comfortable with the decision I was making. Hung up the phone feeling very confident that their representatives will help me to resolve my debt within a reasonable time frame.
Reviewed Aug. 13, 2018
It’s going good, easy to track everything, just want to see the finished product. The customer service is very good very helpful. I wish I had found this program earlier. Resolved my first debt in less than 60 days. I’m hopeful the rest of my debts are resolved as fast and efficient.
Reviewed Aug. 13, 2018
All of the agents I spoke with guided me through the program effectively and I am relieve to know that within 28 months I will be debt free. I also feel safe knowing that National Debt Relief has legal assistance.
Hello Kay,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to always provide a 5-star experience for every client.
Reviewed Aug. 13, 2018
Hello, I recently became a client of National Debt Relief. Since my time being represented, I have communicated with some very professional, caring, knowledgeable individuals. When going through matters such as this it makes you really feel good to know you have a company and people that care. Thanks.
Reviewed Aug. 13, 2018
Everyone was extremely helpful in our journey. Dean ** took a lot of time with us and made sure we understood the process ahead. He worked with our schedules to find a time to discuss what would be best for us as a family.
Reviewed Aug. 13, 2018
I love this program. They are very easy to work with and they are willing to help you in any way through your hardship. The enrollment process was quick and easy. I had a great customer service experience with everyone who was helping me on my case. I would definitely recommend this wonderful program to friends and family.
Reviewed Aug. 13, 2018
Thus Far the team has been amazing at answering all questions thoroughly and guiding me into the right decision for me. I would recommend the services to anyone who is need. From beginning to end, they took their time and allowed for me to ask as many questions as I needed to. They demonstrated their patience and care for the consumer and the client. I felt comfortable with every step that was taken to assist me.
Reviewed Aug. 13, 2018
I appreciated that all my options were covered thoroughly. I was able to feel comfortable with my agent to brainstorm the pros and cons of choosing the right financial solution. I would definitely recommend this program to my friends and family. Thank you.
Reviewed Aug. 13, 2018
National Debt Relief had better ratings and compared to the other companies, they take the lowest money out of my pocket. I was not able to pay my credit card before and NDR is doing monthly payments to pay that down. Now, I’m not robbing from Peter to pay Paul every month. NDR also answers my questions when I call and makes sure that I understand everything. Enrolling with National Debt Relief was fairly easy and I suggest them to people when they ask me about things like that.
Reviewed Aug. 12, 2018
Our experience with Reginald ** was excellent! We would be happy to recommend this company. You are very patient and thorough and work with compassion and understanding of our needs. We are so very thankful we found this company on the web. Our "debt free" journey is off to a great start!! Thank you so much.
Reviewed Aug. 12, 2018
Everyone has been very courteous and helpful! The portal is easy to use and detailed. They make an unpleasant experience much more tolerable, and I am very confident this was my best choice and I am getting the best assistance! Thanks, NDR!
Reviewed Aug. 12, 2018
Everyone one I spoke to was knowledgeable, patience, and helpful. I was not pushed to accept the terms of the program. I feel confident I will succeed in getting rid of my overwhelming debt in the future. I would gladly recommend this program to family and friends who may be experiencing overwhelming debt.
Robinell, thank you for taking the time to leave a review today. We're glad to hear that your experience with our agents was so positive! Thank you for the recommendation; please let us know if there's anything we can do to help make your program go smoother.
Reviewed Aug. 12, 2018
I started looking for the best and found the best. After several days of research I knew we had the correct company to get our debt under control. Good experience all the way around. Process was well explained. We came away feeling confident about the process. Good, friendly, quick, accurate customer service. We are excited to get the process started and get debt free.
George, thank you for taking the time to leave such a great review! We're happy you trusted us to help you with reaching your goal of getting out of debt. We'll do our best to provide you with all the support you need to be successful in the program! We wish you the best of luck!
Reviewed Aug. 11, 2018
My experience with NDR so far has been great! All of the representatives have been helpful and understanding, knowledgeable and supportive. This is a tough matter to deal with and I feel that my case is being handled with respect and care, which makes the process easier.
Reviewed Aug. 11, 2018
I found the specialists to be very nice and informative. I was very pleased with the experience and they made me feel comfortable to put my financial struggles in their hands and I look forward to resolving my financial issues using this company.
Reviewed Aug. 11, 2018
Shout out to Tiara ** for making this experience amazing. She went above and beyond to make me feel comfortable and at ease making this decision. I truly appreciate her expertise and knowledge. Thank you for taking the time to clarify everything to me and making this journey stress free!
Reviewed Aug. 11, 2018
I found everyone to be very helpful. I am always skeptical about businesses not being what they say that they are. I found the representative to be very knowledgeable and he made me feel like I was not a failure which is the way I really felt. Thank you so much.
Reviewed Aug. 11, 2018
I feel very satisfied with National Debt Relief. Everybody was friendly and they took the time to explain the pros and cons and help me with my process. I think this is the best decision ever! I highly recommend National Debt Relief to finally be debt free!!!
Reviewed Aug. 11, 2018
Amazing customer service. They genuinely care about what is best for the customer. They give you options and guide you through the process. Great attitudes and caring people. I am very happy choosing them to help me. I look forward to being credit card debt free.
Reviewed Aug. 11, 2018
My son got sick in November and then fell on a T-post and split his leg up really bad in April. I was stuck with a $4,600 deductible and 20% of $61,000, and it overwhelmed me. I tried keeping up but my credit cards were maxed it was unsustainable with the medical bills. National Debt Relief added up all my credit card debt and the loans I had taken out, and they gave me a monthly installment. They said this usually goes on for about anywhere from two to three years, and they work with the collection agencies and pay them off. They've already settled two personal loans and they've gotten two or three of the credit cards taken care of. I get an email from them occasionally stating that they've settled a debt, then I accept and they go on. Even when the creditors first started calling, I gave them the number to Debt Relief. It's been hassle-free for me. I know that NDR settles for a little less than what was originally owed, but it's better than bankruptcy.
I'm still trying to pay my medical bills off, but I'm able to keep my head above water. It has definitely made my life better and has taken a lot of stress off of me. I have recommended them to people before that I've heard of talking about similar situations. Going through NDR destroys your credit score, but my credit score's already rising up so the more debt they pay off, the higher my score gets back too. My score was almost at 700 and it went right down to 550, but after a couple of the debts were paid off, I started seeing a little jump. Now it seems to be a little more gradual.
Reviewed Aug. 11, 2018
Pleasant experience, would recommend to anyone having financial problems. Great customer service and things explained very thoroughly. This program will help me and my family greatly. Looking forward to getting out of debt. This program sounds great and they make it easy to achieve financial freedom.
Reviewed Aug. 11, 2018
Everyone has been amazing & so helpful! It has been a tough, emotional time & everyone that worked with me made it easy. Now I am able to breathe again. It has been easy to navigate through this entire process. Thank you.
Reviewed Aug. 11, 2018
I'd like to put in a good word for Eddie **, Sales, for his patience explaining me all the details, helping me understand the benefits of the program, my rights and obligations. And Terri **, Client Success, for her follow up call, attention to detail, helping me finalize my engagement with your company. I hope I can get out of debt once and for all at the end of this process. Thanks!
Reviewed Aug. 11, 2018
Customer service team was amazing. They are clear, concise, and ready and willing to answer questions at any time. The paperwork included a guide to how this process will work throughout the debt recovery period. So far I feel very secure in making a decision to go with NDR!
Reviewed Aug. 10, 2018
Thanks for the great help, I really appreciate it. It makes it better knowing that there are folks out there that can help. It helps me sleep better at night and I will be able to start saving more for the future.
Reviewed Aug. 10, 2018
My experience with the service at National Debt Relief has left me confident that I know what exactly is going to happen to relieve my debt! Jerry ** did a great job explaining to me the process clearly and ensuring that I knew all of the necessary information. Thank you very much!
Reviewed Aug. 10, 2018
Everyone was very friendly and helpful and want to help me get out of debt. They truly make you feel like you family. I will recommend them to my friends. I feel I on my way to getting my credit back on track with National Debt Relief.
Reviewed Aug. 10, 2018
Very helpful, explains everything very well. Both ladies I talked to were very nice and understanding about my crazy shift and worked with me to get this going without being pushy of course which I obviously loved. They spoke slowly and told, went over everything and asked if I had any questions after they went over every sections of my contract.
Reviewed Aug. 10, 2018
Very easy to work with and made the process smooth and easy. I really enjoyed the customer service and information that was provided. I was educated through the process and the professionals made me feel okay with what was to be expected.
Reviewed Aug. 10, 2018
Excellent service. Took time to explain all points and answer all my questions. Positive experience. Complete knowledge of the program and services that will be provided to me. Very pleased with services offered. Extremely pleased with offer of available legal services.
Reviewed Aug. 10, 2018
My representative was very patient and had knowledge of what I want to set as my goal. The communication was great between us and helped me so many ways. I was afraid at first but help me feel at ease. The second representative was full of knowledge and gave hope.
Reviewed Aug. 10, 2018
The service was very helpful but the process is very lengthy and repeats itself a lot. The employees are very nice and detailed and make sure you understand the whole process which is very important. I appreciate the enthusiasm for the employees and the care they seem to have in helping me.
Reviewed Aug. 10, 2018
Was very helpful, explained everything to me. Answered any questioned I had. Follow up this morning, went over everything again to make sure made some changes. Quickly made changes, was told what to do with auto pay on one loan which was taken care of this morning.
Reviewed Aug. 10, 2018
I had a great experience with the team I worked with! They were very informative and transparent with all the details of the program. I would recommend National Debt Relief to anyone seeking to get out of debt. They were all very helpful and informed.
Reviewed Aug. 10, 2018
Jeannie ** and Nancy have thanks been very helpful and answered all my questions satisfactorily! This has been a very difficult decision to make, but Jeannie and Nancy have been very kind and understanding and patient with me. I really appreciate their thoroughness and detail, most of all their personality that helps you feel better about your decision to take this step.
Reviewed Aug. 10, 2018
Overall pleased. Nervous about starting the program. Really hoping I'm making the right decision doing this. I've always believed you pay what you owe. That it's the honorable thing to do. Hopefully, with you guys, I can finally get out of the hole I've dug myself in. Thank you. Your team that I dealt with was extremely professional and courteous.
Reviewed Aug. 10, 2018
The process was comfortable and smooth, thank you. Joshua ** was very knowledgeable and helpful. Explained everything to me. Made sure I know exactly what I’m doing. Overall, I’m very satisfied so far. Hopefully, the full process is seamless as the start.
Reviewed Aug. 10, 2018
I received a welcome call at 9:10 AM and I really appreciate my welcome call. She explained everything to me that I needed to know about National Debt Relief program. I would most definitely recommend the National Debt Relief program to all of my family and friends whose credit cards are maxed out and needs debt relief. This is the right program.
Reviewed Aug. 10, 2018
Both agents that I talked with answered all questions and made sure I had a great understanding of everything. They also assured me if I had any questions I could reach out at anytime for help. I would definitely recommend this company to family and friends.
Reviewed Aug. 10, 2018
I am very fortunate to have come across NDR! They have been professional and extremely helpful! I am hopeful of a successful outcome. The process was brief, yet informative of the entire process. I feel prepared and ready for a debt-free lifestyle.
Reviewed Aug. 10, 2018
Aaron ** opened our account and was so friendly and patient with us. He made the process easy for us to complete, and reassured us that we are making a great decision. The lady who helped us with the Welcome Call was also very friendly and thorough. I am so happy we contacted American Debt Relief that I already recommended them to a friend.
Reviewed Aug. 10, 2018
I enrolled in debt relief. It was very painless. I was surprise. Everyone was very friendly and helpful, and took time to explain everything to me. Randy ** was the representative that walked me through everything and he was a jewel. Very helpful and patient. Customer service representative was friendly and helpful as well.
Reviewed Aug. 10, 2018
NDR representatives were knowledgeable and very helpful, which made the enrollment process much simpler. The result was a quick and painless process that made it easier to make decisions. They stepped you through the entire procedure and quickly answered any questions.
Reviewed Aug. 10, 2018
Great friendly service... they explained all the different things that will happen throughout the process and there were no surprises from start to finish. The persons, Lindsay, in particular that I spoke to, were easy to talk to and understand. I would recommend this company to anyone that needs some financial assistance. They do not make you feel like a credit criminal but instead are just there to fix the problem.
Reviewed Aug. 10, 2018
My first person I talked was Steven **. I wasn't sure what to do and all my avenues were maxed out. He was very helpful and pleasant going over the program made feel welcome and confident I could do this and went over any questions I may have. Also the lady I spoke with in the welcome line, I'm sorry don't remember her name but she was just as great.
Reviewed Aug. 10, 2018
My experience with US Debt Relief has thus far been very positive. Rep. Patrick ** was thorough with his explanation of procedures and I felt at ease talking with him. The concept that US Debt Relief uses to negotiate with borrowers and reducing my debt seems to be a good fit for me.
Reviewed Aug. 10, 2018
Everyone from NDR has been extremely polite, informative, and professional. They are very knowledgeable and have been very timely and proficient in setting up this program for me. They have been very patient with educating me and I really appreciate it. Thank you.
Reviewed Aug. 10, 2018
Everything that will be done in the program was explained excellent and I have full confidence in knowing that we will be taken care of. Everyone that I spoke with was very personable. My husband and I already feel less stressed knowing that we are getting help from National Debt Relief.
Reviewed Aug. 10, 2018
The representatives responded immediately from my initial request for information through each question we had before and after deciding to proceed with debt relief with NDR. We felt comfortable this would be the best option for us. Alex was our initial contact and he was great with obtaining and providing as much information for us as possible to answer all our questions. Frank was our follow up contact once enrolled and was very helpful in getting our account set up and get everything ready to move forward.
Reviewed Aug. 10, 2018
You guys were great, you explained everything to me in detail and showed me how much you will help me out. I will surely recommend you to family and friends if they would ever need any help. Thank you so much for all your help.
Reviewed Aug. 10, 2018
National Debt Relief has taken a big weight off of my shoulders. Darius was very prompt, professional and courteous. He lead me through the process step by step and explained the legal documents. I highly recommend National Debt Relief. Yes, I would use them again if I needed to, but I hope I never will.
Reviewed Aug. 10, 2018
I feel at ease with NDR. I finally feel like I can breathe again and I can’t wait till I can say I’m free from debt! It has been hard the last few months and after everything I was explained I feel my stress lowering already.
Reviewed Aug. 10, 2018
You were clear and concise. You made things easily understandable. I hope this works. It would be nice to be debt free. I felt like I was drowning under a mountain of bills. It will be very nice to breathe again.
Reviewed Aug. 10, 2018
Awesome Experience! Such a RELIEF! Marcus was able to help me with what I needed to get my life and finances back on track. National Debt Relief is exactly what I have been looking for in order to ensure my future financial success.
Reviewed Aug. 10, 2018
My experience so far has been great! I received detailed information regarding the process and insight as to issues that may occur as a result. I feel assured that National Debt Relief will do their part to help me recover from financial setbacks. Everyone I have spoke to was knowledgeable and helpful. I couldn't expect more in terms of customer service while being enrolled.
Reviewed Aug. 10, 2018
Everything was explained in detail. Carlos was pleasant, caring and professional. The initial call set a great foundation for what to expect from National Debt Relief. Carlos made sure I understood ALL aspects of the program and the long-term impact. I am so glad I made this decision!
Reviewed Aug. 10, 2018
From the start to end they have been very clear about what to expect. I am happy with my payment plan and the money I will save in the long run. They did not make me feel bad about my debt and understood that life gets in the way.
Reviewed Aug. 10, 2018
I wasn’t sure what I was doing when I picked up phone and spoke to National Debt Relief. They walked me through the process and explained each step of the way what was going on. They made me feel like a load had been lifted off my shoulders.
Reviewed Aug. 10, 2018
My representative was very helpful and answered all my questions. I appreciate the attention and detail given to me throughout the process. I look forward to becoming debt free and relieved to have the assistance to get this paid off in just a matter of months.
Reviewed Aug. 10, 2018
The customer service and guidance was amazing! Joseph our rep was patience and kind and amazing with guiding me through this process and explaining everything! I can’t thank him enough for his excellent help and guidance! He demonstrated excellent knowledge and was excellent with walking me through the process! His patience with me was amazing. I truly can’t thank him enough for everything! Definitely recommend him and the company for anyone who needs help!
Reviewed Aug. 10, 2018
We just began the program and we are happy with the information and feel like everything is upfront so there will be no surprises. When asking questions, there is no hesitating to make sure we understand them. We hope that our experience stays this excellent.
Reviewed Aug. 10, 2018
Thank you for helping me become debt free. Eric did an incredible job making sure I understood every aspect of this experience. I look forward to receiving settlement offers from NDR and becoming financially stable as well as working with your team.
Reviewed Aug. 10, 2018
They are very helpful and make you feel confident in your decision. It’s a hard time now and I’m glad they were here to help me. They made all the process smooth and painless. They explained everything very clear and made the process so much easier. I would refer a family or friend if they ever need assistance. Thank you.
Reviewed Aug. 10, 2018
This so far has been great experience. Everyone who has helped me so far has been super friendly and courteous and understanding. I can't wait to become debt free and am so thankful for the help I am receiving and feel like I've made the right choice.
Reviewed Aug. 10, 2018
This was a tough decision, pondered for a couple years. I did my due diligence and National Debt Relief always came up the best, reviewed as professional, thorough and empathetic. If you want to have the peace of being debt free this company can help.
Reviewed Aug. 10, 2018
Orion ** was my initial debt consultant through the process, and was so helpful and informational. Ryan ** was another great team member who helped. These guys were literally on the phone me with until like 10 at night trying to get me approved for the process as soon as they could. I can’t describe what a relief it is on me already to know that in less than two years I will be out of debt. I highly recommend just calling the team at National Debt Relief and just see if they can help. It’s a journey and I am happy I took the first step and had just incredible help along the way.
I feel like I have a personal relationship with these guys now and can call or email with any questions. There is a face and personality on the other end of the call, and they care. If you’re reading this you must be considering this program - do yourself a favor and just call. I will update as I go through my process, but so far 5 stars for customer service, as well as for the program. Thank you guys - keep hiring great people! It truly makes a difference!
Reviewed Aug. 10, 2018
I'm having a good experience with National Debt Relief. I'm still working on my program and it’s cutting down on my debts, which is good. I saw them on a commercial and I did some research. They seemed pretty good and their reviews were pretty good as well so I went for it. During the application, they just needed personal information, such as first and last name, the amount of debt that I had in my credit cards, and my commercial debts. The rep I dealt with was well-educated on the company itself and he explained everything well and I understood everything. Their customer service support is also good. They always answer on time. They don’t keep you waiting for too long in there.
National Debt Relief gave me an amount that they wanted me to pay every month. They could have offered me a lower rate, but I guess that was what they were able to offer. But the cost, when you consider the quality of their service, is wonderful. All around, the people in National Debt Relief are good people to work with. They’re all well-educated. They have answers for everything. They also work with you if for a month you cannot make the payment that they agreed on. I would recommend National Debt Relief to anyone.
Reviewed Aug. 10, 2018
Pam ** was very thorough in going over the program details and expectations. I was made aware of various services that were offered that would benefit me in getting my debt paid off once and for all. The follow-up call was thorough as well.
Reviewed Aug. 10, 2018
This my first time calling in, I felt understood and not judged. I could feel that the person in the other side of the phone actually wanted to help me and that just feel wonderful especially in this very stressful time. Thank you!!! Agents here are definitely very professional and very well traded for their job.
Reviewed Aug. 10, 2018
I was unsure at first but Mr. ** advised me to do some research on the business which helped. He was very patient and understanding which also gave me more confidence to proceed. The next person I spoke to was also patient and understanding. Mr. ** has reassured the kind of trust that is not easily come about these days. It is good to know that people like you still exist.
Reviewed Aug. 10, 2018
I hope this will help me with resolving my credit. I am new at this but trust that I will be guided in doing the proper methods for resolving my credit. The people are professional and kind. The online portal will keep me informed.
Reviewed Aug. 10, 2018
It helped me clear my over $20,000 debt in 3 years. So happy to finally be debt-free, no more interest rates, late fees and such. Representatives have always been helpful, informative and professional. Long office hours made it easy to reach staff after my work hours.
Reviewed Aug. 10, 2018
A friend told me about National Debt Relief and I have been with their program since September. I'm very satisfied with them. Their program is like 50-50. I paid $250 a month but when they got the settlement, they asked for so much payment on a certain amount of time. But it was not bad. Also, I have finished off two settlements. I still have one more and I'm just waiting for the settlement of that one. It's a big relief that I am almost done with their program.
Reviewed Aug. 10, 2018
A co-worker of mine used National Debt Relief and I’ve been using them for nine months. They consolidated all of my debts and got me lesser payments. The rep would either call me or send me an email and I would accept it. They told me that there is no cost for the service. Whatever that’s coming out of my checking account, that goes into an escrow and when I’m done with the program, whatever’s left, I get back. One time, I called to switch a payment date and I asked the rep if I had any payments coming up to which she said no. After I agreed, she told me that I had a payment after the day that I changed it to and that annoyed me. Nevertheless, they have settled five debts already and this program has made me feel like a huge weight have been lifted off my shoulders.
Reviewed Aug. 9, 2018
This is my first time trying out this debt relief. I can’t wait to see change, can’t wait to see improvement in my credit. I'm a little nervous cause my credit score will go down but this is a major step for better for closure.
Hello Tayesha,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 9, 2018
So far, so good. I am so excited to start my financial freedom journey! Steven and Isis have assisted me thus far and they provided top-notch customer service, which is hard to find these days. I will make sure to recommend NDR to my family, friends, co-workers, church members and social media connections. Thank you so much!
Reviewed Aug. 9, 2018
Every minute of help that I received was with the most kindness ever! Great customer service from Erica and from the welcome representative (I wish I remembered her name as well)... Both answered all my questions from A-Z with no attitude or rudeness. They were patient and helpful. I will be recommending this to my friends who are struggling like myself.
Reviewed Aug. 9, 2018
Recommend. Fast and easy process to become debt free. Lots of script and legality stuff to make sure you understand the process but you understand what is going on by the end. Get started now to become debt free.
Reviewed Aug. 9, 2018
They were very nice/professional and to the point, I would most definitely recommend to anybody that is having problems with debt. They made it easy and you also get a good feeling!!! We were going to try to consolidate but was the best way.
Reviewed Aug. 9, 2018
I spoke to two different representatives and both were very helpful and specific on the details that were needed to help me get started on my road to being debt free. Very pleased on how the process is going so far and look forward to my debt free future. Thank you NDR!
Reviewed Aug. 9, 2018
Gary ** was very nice and informative, he was able to answer all my questions, I am very pleased with the process so far. I can't wait to hear from them with my first offer to settle, look forward to being debt free.
Reviewed Aug. 9, 2018
Every one that is part of the program was very helpful and super informative. Very professional and caring. They helped me fully understand the whole program 100%. I would recommend this program to all my friends and family and anyone else that need this kind of help.
Reviewed Aug. 9, 2018
They are proficient in making the process painless and easy, very straightforward and friendly especially in a potentially extremely frustrating state of the nature that they provide service for. I am happy to have used the program and would recommend to a friend.
Reviewed Aug. 9, 2018
Very informative and helpful and professional. I feel very relieved already. I am very much looking forward to being debt free. I think this is one of the best decisions I have ever made. I would recommend this company to anyone who needs help with their debt. Thank You NDR!
Reviewed Aug. 9, 2018
NDR team members were very courteous and detailed when I spoke with them. All members were helpful in helping me understand the process. The information provided was easy to understand and navigate. I look forward to completing this process and putting this debt behind us.
Reviewed Aug. 9, 2018
Good service and good deal. I like it and make easy. I want good my credit in my future. I can get house or new car. And my friend can join at your service in future if they love it and make easy for them in future.
Reviewed Aug. 9, 2018
Everyone so far has been very helpful. Very good at explaining how everything works and answers all questions. I would recommend to anyone needing helps with credit cards and any unsecured credit debt. Travis and Cashmere have more than helpful.
Reviewed Aug. 9, 2018
Both representatives were professional, helpful, and encouraging to me during the enrollment process. They put my mind at ease about my decision and with the legal issues that will/might occur during my participation in the program. I am confident I can succeed with the help of National Debt Relief.
Reviewed Aug. 9, 2018
Very friendly staff. They took their time to go through any questions I had and made sure I understood the process before continuing. Very polite and helpful. Their excitement for me to become debt free was so refreshing. It made me so excited too.
Reviewed Aug. 9, 2018
Good experience. Very helpful people and not demanding. Very pleasant to work with. Would recommend them to anyone needing this type of help. Company has been in business for an extended time and can answer all questions put forth. They even have a legal team to assist if needed.
Reviewed Aug. 9, 2018
I found myself in deep debt and needed help to get myself out. I found Ryan ** very helpful in explaining what the company was about and how they could help me. It will take a bit but at least I will be totally out of debt.
Reviewed Aug. 9, 2018
The staff was extremely knowledgeable and thorough with information and responses. I would highly recommend to family and friends!! I now have all the tools and knowledge needed to become debt free! I cannot wait to see how this changes things for my family!
Reviewed Aug. 9, 2018
Everyone was very helpful and nice. The welcome call the person was nice but spoke very fast. So far a pleasant experience. The walked me through everything and were very understanding. By the end of our conversation I felt like a big weight was lifted off my shoulders.
Reviewed Aug. 9, 2018
Everyone I spoke with was very nice and very professional. They answered each of my questions without hesitation. They were very knowledgeable and shared the information in a detailed manner. I look forward to working with them. Very nice people!
Reviewed Aug. 9, 2018
Phone representatives and counselors are very good at explaining the process (even the parts that are uncomfortable) -- and the improvement to our family's financial situation in the long run will be a huge relief. The counselors/analysts also do a great job of putting things into context. It can be an embarrassing thing admitting that one's financial situation got unmanageable, but I never felt a hint of judgement, which was welcome. We're very happy to begin the process. Worked with Chris ** at the initial stages, and did the welcome call with Edwin **.
Reviewed Aug. 9, 2018
Both people I have interacted with have been encouraging and very professional. I got a good night's sleep for the first time in a long time knowing that they have the tools to help me become debt free. Every step is explained in great detail and has written documents to back it up.
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