National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 9, 2018
Great friendly service helped with all my needs. Quick, fast and detailed in everything that was told to me. I hope this programs helps and I'm excited to be part of it. I'm glad I called to get this under control.
Reviewed Aug. 9, 2018
Barbie is very well rounded, transparent, and understanding. When talking about debt most people (myself included) can feel very down and overwhelmed, Barbie was sure to encourage us on any small things that we were doing right which helps us build courage and think we're not THAT messed up for accumulating debt. Thank you Barbie!
Reviewed Aug. 9, 2018
Hello, I recently signed up for National Debt Relief program. The initial representative I spoke with was a awesome. I was very satisfied with the level of customer service I have received thus far. Each representative, was very knowledgeable and helpful. Thank you!
Reviewed Aug. 9, 2018
National Debt listened to me and made what is a hard decision easy. It is hard to know you are going to go through some anxiety for a really good outcome. I felt listened to and they explained all details of the program. I feel like I can do this and I will get out of debt. The staff was friendly and understanding and I feel like I have partners in getting me through this tough time.
Reviewed Aug. 9, 2018
We are happy to enroll in the program. The future is looking better for us. Everyone we have spoke to has been very kind and helpful answering our questions. This is a time that we will have many questions and it is great that each question is answered in such a detailed way. We are thankful to everyone who has took the time to carefully explain this process to us.
Reviewed Aug. 9, 2018
Paul was very helpful and walked me through the entire process. Ty with the Welcome call, was also very helpful and made sure that I understood all the terms and conditions of this agreement. I would highly recommend this program for anyone in the need of help.
Reviewed Aug. 9, 2018
I contacted NDR for the same reasons anyone else might. They were very respectful and nonjudgmental of me and my particular situation throughout every step! They patiently answered each of my questions (some of which I am sure that I asked more than once, and never got frustrated with me). I would highly recommend this process for anyone looking to get out of debt.
Reviewed Aug. 9, 2018
The agent provided detailed information in regards to my concerns. I feel like I was making a poor choice, by not following through with my obligations. During the conversation the agent stated this can be a stressful, but once I complete the program my credit will be restored.
Reviewed Aug. 9, 2018
Information was forthcoming and questions were answered. I am pleased with the service and wholeheartedly trust the program and the team working with me during my journey. Service was friendly and assisted me throughout the process. If I have question in the future, I trust the representative will have all answers and be willing to assist in any way possible.
Reviewed Aug. 9, 2018
Atif was very well spoken and very detailed in expectations of the program. Greatly appreciated. Program was well organized and communicated all the way through the welcome call. A lot of signing your name away, but I trust you all are doing the right thing by me.
Reviewed Aug. 9, 2018
My debt over the years has piled up and I was getting nowhere with minimum payments. I researched National Debt Relief online and they were on top in the many different resources I checked. Now, they are helping me just fine. They've been great all the way across the board. I make one payment instead of several payments with all the different accounts I have, so it freed me up from the get-go. I could have a sense of freedom, and I already have more money that I can utilize now because I'm not dumping all my money in all those different accounts and payments. It also takes me out of the equation where they deal with the creditors instead of me. They also settle on my accounts with a lot lower amount than what I originally would be paying.
I was very pleased with the enrolment process. First, I talked to someone who got me started, and then they took me over to people who would manage my account, and then they help me from there on out. Everybody seemed to be very friendly and cooperative. Then, if I have any questions, they always say, “Feel free to give us a call,” and they help every single time I call. I also never have to wait on some answering service. I always talk to a person and they would make everything very easy for me. They would talk me through the process. They also didn't use any technical terms so it was very easy to understand what they were talking about. Whatever they said, they also emailed me for reference. So if I had any questions or anything like that, I can refer back to my emails. Everything was also quick. It wasn't like a waiting game where I would do one thing, and then have to wait for them to get back to me.
Someone also took a look at my accounts and came up with a figure of what I would pay per month. They would always ask me if the amount was okay for me or if I have any concern about something and they would always go out of their way to try to fix it as best they can. Then I have an online account that I can always check at any time, and it will show me the payments that I made and if they're working on settling an account or money that was taken out of my account to settle with one of the creditors.
Working with National Debt Relief has been great. It seems that there's light at the end of the tunnel instead of not getting anywhere with the transaction fees and all the things that are tacked on with the account. Within the three months I was in the program, I already had somebody contact me and say, "Hey, we're settling your first account." I'm more than halfway through the program. They took care of three of my debts already, and I have two more left. They have already settled with one of the largest ones. I've already talked highly about National Debt Relief to my friends as well as referred them. They're a great company and I'm 100% pleased with them.
Reviewed Aug. 9, 2018
My experience with National Debt Relief (NDR) application process has been flawless! Ani **, is simply amazing! She reached out to me, explained the process, and since then, it's been smooth sailing! For a while, my mental clarity has been a little foggy, and I knew my debt was the result of my depressed mood, sluggish behavior, and daydreaming while at work. I knew this was a wise decision, because I can finally see the light at the end of the tunnel, and it's toward financial freedom! Thanks again Ani, you're the best!
Reviewed Aug. 9, 2018
Today I called 3 different debt consolidation companies and by far after speaking with Jonathon, I was convince National Debt Relief was the perfect fit for my situation. He was very professional, informative and was able to address all my questions and concerns. Awesome Job.
Reviewed Aug. 9, 2018
Professional on the phone when speaking to me; confident and thorough explanation on every aspect of National Debt Relief; was very patient with me when I asked questions or to repeat a statement. Individual took his time with me. Several times throughout our conversation would ask "Do you understand or have any questions?"
Reviewed Aug. 9, 2018
When I contacted NDR, I was skeptical. After speaking with Ivori, all my questions were answered. I felt a sense of relief. I was drowning. NDR threw me a lifeline. I was very impressed with the professionalism of the entire process. I feel like I have regain control of my life. Thank you so much Ivori and NDR for helping me get back on the right track.
Reviewed Aug. 9, 2018
Phone calls have been easy to understand & clear. All information was explained well & questions answered. Communication back and forth had been simple. It is good to know there will be real help when I need it throughout this process.
Reviewed Aug. 9, 2018
I got through the point where the surcharges were the only things I get paid for, so I wanted to try to find a way to settle my debt in a better and more efficient way. Enrolling with National Debt Relief was very easy. And everyone has been professional, helpful and informative. We had an assessment of what our monthly payments and we found something that was doable and comfortable for us. It's been pretty straightforward ever since. I was never late with it and it worked out exactly how it was planned. And my last payment would be at the end of this month.
Reviewed Aug. 9, 2018
National Debt Relief explained the program very well and it all made sense, and something I could live with. I like their attention to details and every time I’ve called in, everybody’s always been helpful, and knowledgeable, and I’ve never had an issue with anybody. They would always answer my questions while I was on the phone. They would put me on hold and they would connect me to the right person or department. When I had a question about my wife’s bank account, they sent me to legal and they answered all those concerns there.
The program I was signed up for was about four years, bi-weekly payments, and they contact all the creditors and try to negotiate lower amounts, and make the payments from the trust account. I started the program in February and I’ve already started payments for six, which is almost 50%. So it's been doing pretty well. My monthly stress goes down when I know that I just have to make these two payments and they’re taking care of the rest.
Reviewed Aug. 8, 2018
Phone call was very professional. Process went smoothly. Information that was given to me was very direct and to the point. By choosing to do this the big picture for me is to be debt free and do not regret the decision to choose.
Reviewed Aug. 8, 2018
When I first called it was very easy to work with Eric. The process was easy to follow and understand. They explain step to step. Had everything I needed. They give you every thing to contact them if needed. It was a pleasure to have someone who spoke clearly.
Reviewed Aug. 8, 2018
George was extremely helpful and informative when explaining the processes to me. I will be able to settle my debts in less than three years. I am grateful for his guidance. Additionally, Guadalupe was very kind and helpful on the follow up welcome call. I would recommend to anyone.
Reviewed Aug. 8, 2018
We have only had a great experience with every representative that we have had contact with. Everyone is so patient and understanding in this most stressful time. They made the whole process much easier than I expected. There hasn't been long holds or waiting time. I'm really happy with all their service. I wish I could put 10 stars.
Reviewed Aug. 8, 2018
Very informative and on key. Very polite and went over all aspects very well. Results were very satisfying and a big relief. Forms were easy to fill out and return. Very impressed with everything so far!! Looking forward to being debt free and making life easy. I would recommend NDR to anyone needing help to make life easier.
Reviewed Aug. 8, 2018
Agents were very courteous, knowledgeable, to the point. Very accurate in explaining plan. I also was impressed at how quick my problems were taken care. Gave me peace of mind. A fine job well done, will recommend. Very satisfied with legal representation if needed, pleased with dollar amount of I have to pay most of my accounts, will really save and am confident that with difference. I will be able to pay sooner than the time allowed.
Reviewed Aug. 8, 2018
Everything was excellent, Jay & Blake were very helpful. They made the entire process seem seamless. I would definitely recommend your services to anyone. Feels like a big weight lifted off my shoulders. I just want to say thank you again.
Reviewed Aug. 8, 2018
Everyone was very helpful. They was able to answer all of my question. They was able to give me all my options and the best one the will help me to debt free. Also by speaking with them make me want to free up all my debt and to live a better life. The representative was very knowledgeable of their job.
Reviewed Aug. 8, 2018
The representatives were very informative and everything was explained clearly. Ms. ** was very patient and took special time to help me with all of my creditors. I look forward to the next 36 months because I really needed this help. I thank you.
Reviewed Aug. 8, 2018
Despite me being sick and going through a hard time, the people I've talked to were very respectful and polite about my wishes and needs instead of walking all over me and being rude. It's a great experience to deal with people who understand and want to help you instead of wasted your time and money.
Reviewed Aug. 8, 2018
Steve ** is the best specialist that has worked with me. Truly patient and reassuring me that NDR has me covered the entire step of the way. I am now motivated to remove my debt and let the results speak loud and clear. I want to be financially stable, this is my way to prove it!
Reviewed Aug. 8, 2018
Very helpful with answering all my questions, very professional. We are very excited to get started to become debt free in less than 4 years! I have no complaints this far. :) The person who called for welcome call was very friendly, only suggestion is to slow down when reading things it gets mumbled, he is so use to reading it that he is fast and hard to understand. The positive is you can look at documents later.
Reviewed Aug. 8, 2018
Very efficient and helpful company. The enrollment process was very smooth, and the staff is super helpful. Looking forward to being debt free very soon. Thank you again for all of the help, and I am definitely looking forward to my future.
Reviewed Aug. 8, 2018
The representative (sorry I forgot her name) I spoke to was very courteous, professional and helpful. Took the time to cover the material and made sure I understood. A++ Thank you very much. I can't wait to get started on my future being debt free.
Reviewed Aug. 8, 2018
Very friendly. They provided paperwork immediately. They need to talk slower so a person can fully understand them. All numbers and addresses have been made available. I`m going to use this experience as a life-changing event and move forward with my new knowledge.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 8, 2018
I called National Debt Relief for assistant for my creditors. They explained what requirements I had to choose from. They were so helpful. They explained and I want to thank every customer service that provided excellent customer service skills to me.
Reviewed Aug. 8, 2018
He was very nice, sorry I forgot his name, but he explain how the program works and he answers questions about it. He walked me through them. I'm satisfied with my answers for now, and I'm hoping to be debt free before the times they have me. Thanks guys for helping me.
Reviewed Aug. 8, 2018
Everyone was super helpful and patient when they repeatedly had to explain things. I'm excited to get out of debt in such a short amount of time! I didn't know it would be so easy to set up an account and sit back and let them do the work.
Reviewed Aug. 8, 2018
The associates were extremely helpful, very clear and very sympathetic. The whole experience is a pretty frightening thing and all the legal terms can be pretty scary. The associates were excellent at helping me to understand.
Reviewed Aug. 8, 2018
Everyone I have talked to have explained things thoroughly. I feel this is the only way I'm going to be successful in getting out of debt. I have been treated with courtesy even when my electronics malfunctioned and people had to call me back numerous times. The fact that all fees are included in the monthly payments and there are no hidden costs is also a big plus for going this route.
Reviewed Aug. 8, 2018
This is a start of getting myself out of credit card debt. The representative that I spoke with and that has helped guide me has been very pleasant and knowledgeable. John has answered all of my questions and emails without hesitation. He was readily available when I needed to ask questions and had concerns.
Reviewed Aug. 8, 2018
My experience began with Al **. He was awesome to speak with and was super thorough. He answered all my questions and let me know that I could reach out to him at any time. He made the process super smooth and made me feel comfortable with my decision and not embarrassed. I really appreciated all of it.
Reviewed Aug. 8, 2018
Both Tiara and Gabriella made this scary process extremely easy and stress-free. I look forward to working with National Debt Relief over the next few years. Thank you so much for your help thus far and in the future.
Reviewed Aug. 8, 2018
My experience so far has been great. Everybody has been so nice and felt like they really want to help me. I'm so excited to have found this company they explained everything from a-z. I would and will recommend this company to everybody. Thanks.
Reviewed Aug. 8, 2018
Dealing with the professionals at National Debt Relief was a great experience and I will gladly recommend this service to anyone who is looking to get help from credit Card debt. Their account executives helped me and did not make me feel embarrassed or ashamed at all. They are there to help.
Reviewed Aug. 8, 2018
Although the first representative left without passing on my information, it was when I called back to get things started that the process began. The representatives since have been the best. Very courteous and thorough. I had high anxiety getting into a program like this and the representatives allayed that anxiety. I feel that I am in good hands.
Reviewed Aug. 8, 2018
She was very helpful. She explained the program step by step, it was very clear. She did tell me about the free legal team and about the portal. She did explain the step by step procedures in the paying bills and after finishing the program, National Debt Relief will help me with the credit bureau to get my credit score up. I want to thank the program with helping me with my budget with splitting payment bi-weekly. Thank you.
Reviewed Aug. 8, 2018
They help me to get started to a debt free future, and explained all the tools at my fingertips. Also all the people I talked to was friendly and helpful, and answered all my questions. They also told me that in the future if I had any more questions that all I need to do was call, and they would be there for me.
Reviewed Aug. 8, 2018
The entire process to understand and work with NDR was better than expected. Very professional. Explained the process very well. Every step fully explained. Any questions I had were fully answered. Much better peace of mind once I was approved for this program.
Reviewed Aug. 8, 2018
I just wanted to say how happy I am with signing up with National Debt Relief. I was referred by a friend and am looking forward to becoming debt free. Both Matthew and Stephanie were kind, thorough, patient and most importantly, nonjudgmental. I appreciate them taking the time to explain everything to me, probably more than once. But I feel much more confident and assured in making the right choice. Thank you so much!
Reviewed Aug. 8, 2018
Excellent service, professional attitude, great user-friendly format and genuine concern and compassion for the applicant. From the bottom of my heart, I am truly thankful that this company National Debt Relief exists in America today! National Debt Relief is the best organization of its kind in the world today!
Reviewed Aug. 8, 2018
I really appreciate all the time and effort you put in on going over every detail with us. I look forward to working with your firm for the next three years. The people that I have talk to at NDR are very friendly and very professional at what they do. Thank you again for helping us get through this.
Reviewed Aug. 8, 2018
Excellent service by both parties involved. Each was very professional and well versed in their field. It was a pleasure to speak to competent pros. I contacted several programs but was not impressed by the response I RECEIVED. My initial contact with you, I was cut off but called back immediately. Thank You.
Reviewed Aug. 8, 2018
Everyone that I have spoken to at National Debt Relief has been so great. They are so helpful and I would definitely recommend them to anyone who is struggling with debt. They explain everything to you and if you have questions about your debt they are there for you.
Reviewed Aug. 8, 2018
I've just enrolled, but the people I've spoken (and worked) with have been very patient and understanding. This has been a great experience so far, and has actually made me even more excited to begin the process of paying off my debt.
Reviewed Aug. 8, 2018
I was very informed of all information. They were very polite in speaking with me to help with my needs. I look forward to the day I can say I am free of debt. Also I will tell all my friends about this in case they need the help.
Reviewed Aug. 8, 2018
I read about National Debt Relief, saw the information, and when I called, I felt comfortable dealing with the person I was talking to. I have the actual debt relief program. They took on three car dealers that I had problems with and we are working on it now to alleviate the situation. We are at two settlements and waiting on the third one. I have talked to different people throughout the year and a half I have been on the program, and they have been great. They answer my questions. Also, the cost as to the service has been great.
Reviewed Aug. 8, 2018
I'm about a third of the way through with NDR's program. They told me what I needed to do and they walked me through everything I needed and every step of the process. I'm perfectly comfortable working with my negotiator and things are getting taken care off and paid off.
Reviewed Aug. 7, 2018
Chantel ** was amazing in helping me get this process started. Thank you, NDR for helping start to get my debt back under control. The process was simple and straightforward and the customer service was fast and friendly. Thank you so much, Chantel, for helping me get this started.
Reviewed Aug. 7, 2018
Krista made everything so clear and easy to understand. She was able to answer all of my questions and ease all of my worries. Incredible experience! Great customer service! Welcome call was easy to understand! Everyone was able to answer all of my questions and concerns.
Reviewed Aug. 7, 2018
The first person I talk to didn't help me at all. She told me to go bankruptcy. Then a guy emails me. He contact me and help me to get where I need to go. He work with me. He got me a monthly payment plan which I can afford and in 42 months I will be sent free.
Reviewed Aug. 7, 2018
So far, my experience has been fantastic. Both my welcome call and enrollment representative were courteous, personable, and, knowledgeable. All of questions and concerns were addressed in a manner that made me feel comfortable and confident that my situation can and will be resolved. I am looking forward to being debt free with the help of NDR.
Reviewed Aug. 7, 2018
Connor was very professional and patient. He helped my husband and I with this process and answered every question we had. I would suggest him to anyone that needs or wants to begin this process. Connor is committed to his clients and responds by phone and email quickly.
Reviewed Aug. 7, 2018
Very informative and friendly. Also helpful with any questions I had. Very responsive after I had inquired more info. They called me back very promptly. Very surprised on how much it will save me per month on payments. Great program!
Reviewed Aug. 7, 2018
I was told about the program and how they can help me. We talked about my situation and how hard it’s been for me and my family. When he told me I was approved I was so happy stress just left my body. Thank you for your help.
Reviewed Aug. 7, 2018
Representative Daniel ** was very helpful and was very knowledgeable about the program. Legal Department was friendly and accommodating. Documents were delivered to my email in a timely manner and very detailed. If the program is as easy throughout the 53 months as it was applying we will be very pleased.
Reviewed Aug. 7, 2018
Representatives were extremely friendly and patient. They displayed a great sense of knowledge and professionalism. Any questions I had they listened attentively first and answered clearly, they even took the time to make sure I understood the response they gave. Great Service.
Reviewed Aug. 7, 2018
When I first inquired online about NDRs services, I did not expect that they would respond so quickly. It has been approximately 24 hours since the initial inquiry and I have submitted the application, been notified of approval and signed the agreement and received my Welcome call and pertinent emails with other forms and info needed. WOW! Both people that I have talked to were extremely helpful with the process and went through everything with me, repeating some things for me several times so I could take notes. They were both great. I feel really good about working with NDR.
Reviewed Aug. 7, 2018
Everyone I spoke with was very knowledgeable, polite, and professional. Had issue with dropped calls was called right back. Answered all my question didn't mind me interrupting them and asking for clarification on issue I had. I would recommend to friends and family.
Reviewed Aug. 7, 2018
I was very nervous and unsure about this process. I was considering other options like bankruptcy, but in the end I chose this on a whim and have been very impressed with how easy it was. I am still nervous about the dealing with the creditors, but hopefully that will be easy as well should it occur since I get a lawyer to help with that. All and all, I am very happy and hoping that it stays just as easy as I continue.
Reviewed Aug. 7, 2018
Everyone I talked to was very professional and answered any questions I had. I would highly recommend National Debt Relief to anyone I know. I have been trying to manage this myself but failed. With help from National Debt Relief the future looks brighter, thank you.
Reviewed Aug. 7, 2018
The process for enrolling in NDR was so easy. Dwayne helped me understand all the ins and outs of what I was signing up for, and was so patient with all my questions. The paperwork was not overwhelming, and everyone I spoke to was very kind and helpful. Thank you so much!
Reviewed Aug. 7, 2018
NDR is truly amazing and skilled when it comes to customer relations. The people that I have worked with so far have been very patient and accommodating when comes to any changes and or questions I've had about the program.
Reviewed Aug. 7, 2018
Customer service made me feel comfortable with the process of signing up. This was not an easy decision to take on my part, but I wanted to avoid bankruptcy and this was the answer for me. Thank you for being so understanding.
Reviewed Aug. 7, 2018
Kameel ** was so supportive and helpful. He answered every question I had and he was patient and encouraging. So far I am impressed at the responsiveness of the team and it feels as though they genuinely want to help people.
Reviewed Aug. 7, 2018
National Debt Relief was very good at explaining each step of my Debt recovery so I could understand each detail along the way. The Customer service was great and I'm excited to get started on my path to debt freedom.
Reviewed Aug. 7, 2018
We had a great experience talking with everyone we've spoken with from National Debt Relief. They was really helpful with their different options. They was very helpful, answered all our questions. I would definitely recommend them to family and friends. I look forward to working with National Debt Relief to resolve our debt issues.
Reviewed Aug. 7, 2018
The gentleman I spoke to was very kind, clear, and helpful with everything I needed to know or had a question about. I have been nothing less than impressed with everything so far and hope I never need to, but will be recommending National Debt Relief to anyone who needs help in my future.
Reviewed Aug. 7, 2018
I had a great experience with Debt Relief. I look foward to having financial freedom. I was very impressed with how thorough the experience was in general. We will see how things go as I'm in the early stages in the program.
Reviewed Aug. 7, 2018
Gary ** was amazing in patiently review details with me. I have a clear understanding of the program. I can't believe how much I'll be saving with this program. The person from the Welcome Call need to be able to effectively communicate the details of the welcome call. Thank you.
Reviewed Aug. 7, 2018
Continuously he has been waiting for me to be comfortable. He tried to keep good touch with me for three months. And he tried to sympathize with my situation. He leaded me well into getting approved. In spite of language barrier, he understood me and told me wisely about the program.
Reviewed Aug. 7, 2018
The representatives helped me understand the process thoroughly and answered all of my questions completely. They explained everything to me in detail and were very professional and kind. They sent me the documents so I could review with my own eyes and walked me through each document and explained all the contents.
Reviewed Aug. 7, 2018
Very clear about what's going on and extremely helpful to help me to understand the process of how to get my financial status back on track. No bankruptcy, no loans, just a simple payment plan to get me started on my way!
Reviewed Aug. 7, 2018
I feel like Nathan was Great and the welcome call helped. I definitely want to get out of debt and have been very nervous about debt relief and this was definitely a positive move for my family. Thank you for all Of your help.
Reviewed Aug. 7, 2018
When I first spoke with Michelle, I was unsure of what to expect. She calmed many of my nerves as she spoke with confidence and appreciation of the program. This confidence included working knowledge of the program and personal dialogue to help me through the sign up process.
Reviewed Aug. 7, 2018
I was very satisfied with the service Mr. ** and Miss ** provided. They were very thorough and explained things to me and answered my questions I had. Very polite and very helpful. I look forward to NDR helping me reach my financial goals of getting out of debt and get me back on track.
Reviewed Aug. 7, 2018
I have just begun my experience with NDR. So far the process has been easy. The representatives I have been in contact with have been thorough and very helpful. At this point I would definitely recommend them to anyone trying to play catch up or repair their financial debts.
Reviewed Aug. 7, 2018
Everyone I spoke to has been extremely helpful. They answered all my questions and went above and beyond to explain every part of the agreement and process. Their promptness in calling me and working with me has helped put my mind at ease.
Reviewed Aug. 7, 2018
Was told what was going to happen. They answered my questions quickly. A+ Not happy that my credit gets ruined, but that was my fault. It will be nice to have money for food... I will learn to live off what I make and control expensives.
Reviewed Aug. 7, 2018
It was really amazing the help I got from Isac he was very helpful and explain everything in detail, I appreciate his support to make this happen. I will follow his advice and get you the goal of been debt relief. Your personal is very well trained.
Reviewed Aug. 7, 2018
Very welcoming and helpful. Made everything clear and asked several if I understood what he was discussing with me. I didn't feel like just another customer in their books, he genuinely cared about my situation and made me feel valued.
Reviewed Aug. 7, 2018
Lawrence ** was very helpful. He took the time to explain in details everything I need it to know. He explain me the process and he make sure I understood all paperwork as the commitment to fix issue. National Debt staff is very professional as helpful. Thank you.
Reviewed Aug. 7, 2018
The representatives that helped me get started were great and knowledgeable. I really appreciate the time they took to help me get enrolled and started. I am so ready to be out of debt for good and start enjoying my life. Thank you again!
Reviewed Aug. 7, 2018
I talked to two representatives and they were both very helpful and knowledgeable. They walked me through the processes and were extremely patient. I would highly recommend them to anyone needing help managing their debts. I can't remember the woman's name I talked to today, but my initial contact was with Richie **.
Reviewed Aug. 7, 2018
The representative was very nice and explained everything to me. He was very professional, spoke clearly and answered all of my questions. It ease all of my doubt, fears and made me feel very comfortable. I would recommend this program to family and friends.
Reviewed Aug. 7, 2018
I was very satisfied with the customer relations from Rhonda ** and the welcome call specialist Grace. They both were helpful and were very knowledgeable of the program to help a client such as myself to become debt free. I look forward to working with NDR and becoming debt free with them!
Reviewed Aug. 7, 2018
I had to go out of work and I am on the long-term disability. I applied for a consolidation service with National Debt Relief and the enrollment seemed very simple and straightforward. They just asked questions and my pertinent bills and I gave them that information. There's been a couple of times when I've not been able to make it. It seems to be a little bit aggressive for me, but they have worked with me.
However, it seems like right now, I'm paying more than I would have been paying if I just kept paying my minimum payment. I see myself to be out of debt sooner, but right now, where I'm still on the long-term disability, it's as much of a struggle as it was before. Nevertheless, NDR can help you. You just have to be willing to put the work into it yourself.
Reviewed Aug. 7, 2018
I had a big debt. I’m not working right now, I’m on disability, and I have all these other things going on that I cannot afford to pay my credit card. National Debt Relief looked more efficient and trustworthy as compared to other companies, so I reached out to them and they are taking care of my debts right now. They seemed concerned about helping me. They were really professional about how to enroll and they spoke to me about the program and I agreed on it. I needed to let them know how much I owed and then they would work in behalf of what I owed. They have a bank and they take out the money from my bank account. They’re still making arrangements with the other credit cards but I already paid three of them. The payments are affordable and I’m happy with the program at this point.
Reviewed Aug. 7, 2018
My husband had some of his accounts, to credit. I got mad because he got sick and I couldn't pay the bills anymore and couldn't handle it. Enrolling in National Debt Relief's program was not easy. But the girl who helped me sign up was very nice. She was explaining it to me that after so many times, I finally got it. She was very kind and was showing me a way that I'm going to be resolving that debt.
They told me it would take four years to settle the debt and I'm in to a year already. They took more of my husband's account and they started with the large ones. They're getting to me now. I didn't like that at all. Also, I could not reach the girl who got me into it after the payments started. I left a couple of messages on the phone and I sent email but it was like she disappeared. I did not like the communication that I lost with her. Other than those, the negotiators are nice. They get the settlement and some cards were settled so much less than I expected. They were $12,000 or $13,000 and they settled for under 5,000. That's good because if I'm paying into it, then I will get the savings back. It's working out and I would recommend NDR.
Reviewed Aug. 6, 2018
Both of the agents were very helpful and my husband used this program and we were very pleased and I am ready to get started and become debt free. I am so pleased that I have recommended this program to my daughter and I will recommend this program to anyone who need to become debt free.
Reviewed Aug. 6, 2018
The associates have been very friendly, helpful, and thorough in explaining the process and answering any questions I had. I am newly enrolled to the program so I can’t speak for the final negotiation results, but they have been honest about the companies that they could not add to my account because these companies historically would not work with them - so the ones I was able to enroll I am confident I will see results with.
Reviewed Aug. 6, 2018
The welcome call came on Monday, August 6, 2018. Tameka was the caller who reviewed everything with me and answered my questions. My only suggestion would be to slow down while reading the information to me. It is a lot of information to take in at once and a little slower delivery would have helped.
Reviewed Aug. 6, 2018
Everyone was really helpful and mostly patient. It would have been a long and tedious process otherwise. Lots of forms and information and phone calls, but overall not unpleasant. Thank you for being patient with me. Praying the rest of the process goes just as well :).
Reviewed Aug. 6, 2018
The service reps were very helpful. They were incredibly understanding and reassuring. The onboarding process was very fluid. Michael answered all my questions in detail. I will rerate my ongoing experience at a later date. Thank you again for all your hard work.
Reviewed Aug. 6, 2018
From my first call to the associates at National Debt Relief (NDR), I was made to feel that my situation was understood and treated with the utmost respect and courtesy. The associate also took the time to explain what NDR could do for me and calmed my nerves. The second call I received from NDR was from an associate just as professional and respectful as the first person I had spoken to the day before. This person went over all my information to make sure everything was correct and, as with the first associate I spoke to, explained how the program works and what resources were available to me. All in all, the whole experience was one that assured me that they understood what I was going through and that they would work with me to be successful in taking care of my debts.
Reviewed Aug. 6, 2018
Both Anthony and Robert were very friendly and helpful in making this an easy choice for me to sign on with National Debt Relief. It was quick and painless and started me down a road in which I can see a light at the end of it.
Reviewed Aug. 6, 2018
Everyone has been very helpful and knowledgeable. I look forward to working with your team and being debt free at the end of this! I wouldn't hesitate to refer my family and friends to national debt relief. Knowing that I can be debt free in 35 months has taken a load off my shoulders!
Reviewed Aug. 6, 2018
The process was quick and easy to understand. The way they explained how everything is going to work and eventually benefit me is what made me want to go through with starting the program instead of trying to pay off the creditors directly. I appreciate you guys helping me through this extremely difficult time of my life.
Reviewed Aug. 6, 2018
Very professional and knowledgeable. The representatives treated me with respect. I am also pleased to know that this corporation is approved by the Better Business Bureau. Steven ** answered my questions with courtesy and so did Kiara. I am looking forward to being debt free in 48 months and so glad I did not have to file bankruptcy.
Reviewed Aug. 6, 2018
Found this to be an excellent service. Everyone is very helpful and knowledgeable about the process. Easy process. Quick turn around time. Received answers quick to any of my questions. Friendly, courteous service. Everything is explained thoroughly. Would highly recommend National Debt Relief. Great experience.
Reviewed Aug. 6, 2018
My experience was a good one. The phone operator was well informed and explained things to my satisfaction. All in all my experience was a good one and hope this is a good experience for both parties. Thank you.
Reviewed Aug. 6, 2018
Everyone I talked with was extremely helpful and nice. Appreciated it, with them knowing how very hard this was to swallow my pride and get help. Thank you to everyone, very much. Thank you National Debt Relief for helping me start my journey to financial stability.
Reviewed Aug. 6, 2018
I was helped by Manwa, and she was very helpful through the entire call. She answered every questioned that I had, and was friendly throughout the entire thing. She definitely made this process really easy. I have a more knowledge of everything that will happen within the next 36 months of my debt program.
Reviewed Aug. 6, 2018
Very friendly, informative, and honest. Thank you. Elijah was extremely helpful. I felt like I was being treated with respect and that I was going to get the help I needed. I felt like this company is trying their best to help me out. I appreciated that.
Reviewed Aug. 6, 2018
Just starting program. I will say that Steve was very informative and gave me confidence and assurance to move forward. Gabriella took care of my welcome call and was also informative and very helpful. Thank you.
Reviewed Aug. 6, 2018
My experience with Mr. Robin ** was excellent. He had all the information needed to answer any/all questions I had and without any hesitation. He was very pleasant and understanding toward my circumstances which was appreciated. Also Ms. Monique ** was excellent as well during her "welcome call" and very helpful with some computer tasks necessary. She was great!
Reviewed Aug. 6, 2018
We are very satisfied with our agreement with the counseling we received. Thank you so much for helping us in our time of need. We are saving quite a bit each month and able to meet our other expenses. Now we can live a little more. We hardly had enough for gas and groceries.
Reviewed Aug. 6, 2018
Crystal **, Debt Specialist at National Debt Relief did a very professional job of explaining the program. I was surprised and pleased that she responded back to me on a Saturday. I reached out to her again on Monday and again her response time met more than my expectations. So far I am pleased with the thrust of the program in its attempt to help bring my credit card debt under control. I look forward to concluding the program ASAP.
Reviewed Aug. 6, 2018
All was well. Thank you for your service to us all. Every one has been very helpful in this process. We appreciate the quick responses by way of phone calls and by way of emails. Your quick feedback is very much appreciated. Thank you again for all of your help in these matters.
Reviewed Aug. 6, 2018
Matt was wonderful and very thorough. He took his time and was very patient. I was nervous but he assured me that everything will work out for me in the long run if I just stick with the program and answer all calls/emails.
Reviewed Aug. 6, 2018
Was very friendly and walked me thru the program, easy to understand. Helped me sign all the paperwork and did not make me upset because I was in debt. Also was a short progress. I tried another company before, you had to send them all kind of paperwork, wanted the paper snapshot switch. I very hard time doing since I aim the age group that grow up with computers.
Reviewed Aug. 6, 2018
Outstanding. All staff was knowledgeable and patient. Wonderful customer service. Devon is an exceptional member of your staff. He answered all of my questions and was understanding when I did not understand the terms. I could not be more pleased with his services and already feel a relief that I have not felt in a long time.
Reviewed Aug. 6, 2018
I was not working and I was on disability, so I needed the services of National Debt Relief to help settle my debts. Somebody referred me to them. The cost for the service is worth the money and the payment plan works very well for me. They came up with a monthly payment that I could afford. They’re doing a good job and I like what they’re doing so far. The reps have been awesome and I’m pleased with their professionalism. They let me know all the details and the payments, and when a settlement is being negotiated. I would suggest to people who find themselves in a bind and find it hard to manage their bills to give National a call and see how this debt relief company could help them.
Reviewed Aug. 6, 2018
I was very much interested in the commercial on TV when I saw it so I decided to sign up with National Debt Relief and see what they could do for me. The first person who helped me and got me started was very nice. He explained what would be happening then we got together and set a payment arrangement that I could be comfortable and satisfied with. I am not working full time and they went by my figure. They asked me if I thought I could do this or that then we came up with something in the middle.
They are helping me get out of the debt that I'm in through debt consolidation and so far, they had gotten a couple of debts paid for. It takes time dealing with them and sometimes, it may not be fast enough for my other debt collectors. One wanted to take me to court but National Debt Relief has lawyers to intervene with that and they have been helping me out with that. The staff has also been awesome as far as contacting me and letting me know where I'm at. They all seem to be working to help me get out of debt. I'm hoping that I'll be free of all of this in the long run and I won't go back into that situation again. So far, I'm very satisfied with National Debt Relief and I would refer them if anybody asks.
Reviewed Aug. 5, 2018
My experience with NDR was great! I feel relieved that I received honest, professional and sincere support to get my credit restored. I love that they gave me full transparency with the process with no doubt. I also liked that the process was reviewed again from the welcome call and all of my information was confirmed.
Reviewed Aug. 5, 2018
Ricardo ** is very patient and thorough. He responds quickly! He made everything less intimidating than I thought it would be. I’m very happy with him. I was really looking for the human side to everyone I spoke with. I know they have to read scripts, but I just wanted a little softer less scripted moment. I know that sounds silly, but it helps when making such a huge decision.
Reviewed Aug. 4, 2018
Very thorough. I enjoyed speaking with everyone I came in contact with. I think I will enjoy this process into getting out of debt and building my credit up. I wish I had found this sooner. But There’s no time like The present.
Reviewed Aug. 4, 2018
I am so happy I joined the program. I would definitely recommend the program to someone else. The customer service agent Edmond ** was very helpful and clearly explained everything to me. Thank you. Hopefully my debt will be cleared asap.
Reviewed Aug. 4, 2018
Are called National Debt Relief to finding out more information packet considered a credit card and medical debt that and they were very informative and very kind to answer every single question is why I decide them as their primary people to deal with my debt.
Reviewed Aug. 4, 2018
I’m very completely satisfied with the accuracy with the information and the friendly representative that made it comfort with my decision and outcome with personal background information. Very pleased to take the step to be relief debt and build better score.
Reviewed Aug. 4, 2018
Kelli was a great help throughout my enrollment process and very knowledgeable of my current situation. She was eager to assist me. I am happy to have found a good company to help me through the debt relief process and to have the cloud lifted from over my head.
Reviewed Aug. 4, 2018
So far, the experience with National Debt Relief has been good. I had too many creditors and NDR was referred by someone who was already using them. The enrolment process was easy and I've had great interaction with the NDR reps. But in the last month and a half, two months, I haven’t heard anything from them. Also, their cost is a little high. I’ve paid NDR $600, which is the same as what I’m paying my creditors. Nevertheless, their program handles my debts for me, taking it out of the account and making sure it’s done, rather than me trying to manage 18 at one time. We got three accounts settled and I’m waiting to see what the next ones have in store.
Hello Jackie,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to update you on the progress of your account or can also call us directly at 888-660-7427.
Reviewed Aug. 4, 2018
I have National Debt Relief settling my debts for lower amounts as I had no better way of getting it resolved. Enrolling was an easy process and I felt confident that they would be able to pull it off. However, they don't keep me very well informed so I don't know where we are in the process now. My rep was informative and I was impressed with his knowledge. I wish I could keep talking to him because I liked him. My payment plan was a good one and I felt quite relieved. The program has given me enough money to live, whereas I was struggling before.
Reviewed Aug. 3, 2018
Starting this process was so fast and easy that it was unbelievable. Everything went so smoothly and the staff that I have worked with have been so professional. Thank you for all you do. I would recommend this company to anyone who was looking for help with their debts.
Reviewed Aug. 3, 2018
Happy with who I spoke with about all my options. How you can help me with my situation. They were very thorough with all information. I was very comfortable when I signed the application. I am very thankful for a pleasant experience so far. I hope all works out well.
Reviewed Aug. 3, 2018
The customer service was nice. I was feeling really embarrassed about my financial situation, but I was reassured there was no judgment. The NDR representative stayed warm and professional. After I graduate from the program if I know a friend who is also in need, I will refer them. Thank you.
Reviewed Aug. 3, 2018
Steve was very honest and knowledgeable! Helped me step by step through the process! I am now on my way to being debt free! I would highly recommend NDR. They are very thorough and will give you the peace of mind you need when dealing with hard times.
Reviewed Aug. 3, 2018
I reached out to NDR after losing my job and needing to get back on track financially. The communication between myself and Debt Specialist, Bill **, was frequent and always timely. He worked with me, had patience with me and answered all of my questions. He even spoke with my husband to explain the program and relieve all of his doubts. Although I am nervous about my credit score and not having a credit card to fall back on, I know that it will only go up after clearing my debt and working with a debt counselor to make sure it doesn't happen again. From the beginning, I felt comfortable in working with NDR and do not regret this decision.
Reviewed Aug. 3, 2018
The process took time, but it was easy and they gave very clear directions. They took time to go over everything to make sure that I understood what I was getting into and what I was signing. I really appreciate all that they did to help me.
Reviewed Aug. 3, 2018
Steven was very helpful and thorough when he explained the program to me. I really appreciate the help that I am receiving. Monique on the Welcome Call was also very kind and helpful. Being in a debt situation is embarrassing and stressful. The way I was treated and helped made me feel that I chose correctly reaching out to this company for help with my situation. I already feel relieved, and am very appreciative that I will be receiving help. Thank you again.
Reviewed Aug. 3, 2018
Ricardo ** was very professional, helpful, courteous and patient... He made very very clear and easy to understand... He answered all my questions and was very thorough in all aspects of the application process. Gabriella was very precise and courteous as well and explained everything in a way that made sense to me...
Reviewed Aug. 3, 2018
Both reps I spoke to took the time to fully explain their services and procedures and made sure all my questions were answered. They have various ways to reach out to them and many resources available. I haven't tried many of them but so far everything is easy to navigate.
Reviewed Aug. 3, 2018
I dreaded signing up for this, expecting a million questions I probably could not answer, required to submit documents I did not immediately have, and wait a few weeks for a response. So I created a spreadsheet before I made the call. However, none of this happened! The representatives had access to my accounts, and anticipated all my questions. So glad I made the call!
Reviewed Aug. 3, 2018
It was frustrating because I was in a hurry. I think you will be able to help me though. I have confidence. Aurther ** was very helpful. I will definitely keep in touch and call if I have any questions at all.
Reviewed Aug. 3, 2018
Everyone that I talked with were very helpful. They were very nice. They want to do their best to help me. I am so glad you are here for me. I want to thank all of you so much. This will be so nice when I will be debt free. The people that I spoke with were very assuring that I was doing the right thing. Thank you again.
Reviewed Aug. 3, 2018
My debt specialist, Eddie **, was very professional and patiently helped me get me signed up. It was very simple and took a huge load off my shoulders. I was on the verge of defaulting on payments and did not know where to turn, so do not wait until you are drowning.
Reviewed Aug. 3, 2018
The initial contact person Al ** and the two persons from underwriting with whom I spoke provided excellent information for decision-making. I feel confident that the services I will be receiving are exactly what I need right now even though I wish they did not have to be implemented.
Reviewed Aug. 3, 2018
Excellent staff very well explained. I would recommend this to anyone that need help. I was a little anxious at the beginning but they explained to me everything very well. After he explained to me how it works I felt safe after that. Thank you.
Reviewed Aug. 3, 2018
The representative thought that I would better be placed in the Debt Negotiation Program. He thought it would be better for me because of my hardship. I was very pleased after the conversation with him. It will save me money monthly which will be of great help.
Reviewed Aug. 3, 2018
All of whom I spoke with were courteous and proficient. All were very professional and were quick to answer any questions I had. All of my options were given to me, with an explanation attached. I look forward to further dealings. Thanks.
Reviewed Aug. 3, 2018
It was an easy experience with everyone I spoke to. Very easy to understand the process. I would recommend this program to anyone who is trying to relieve some debt. Thank your for all your help you have given me. I can't wait to be debt free.
Reviewed Aug. 3, 2018
The representatives that’s helped get my program started were very helpful and made the process very easy. My first agent was very personable and she made it easy for me to understand everything. I’m glad to be able to get this program started and see where it’s going to take me.
Reviewed Aug. 3, 2018
Representatives were very professional and very helpful with the whole situation. National Debt Relief is a awesome program and I would recommend it to anyone who is struggling financially. Thank you so much NDR and I'm looking forward to a new chapter and getting back on my feet again. I am glad I chose to go through with National Debt Relief.
Reviewed Aug. 3, 2018
This has been an amazing experience so far. I am just getting started but with what I have been dealing with prior to this call I feel like a weight has been lifted off of me. I believe that God send them to me and I am so grateful to be able to gain Financial freedom again.
Reviewed Aug. 3, 2018
I am looking forward to my financial future and freedom. I feel at ease knowing that National Debt Relief will be handling issues with my creditors. Customer service was great and were very informative when going through the application process and going over all the information I received.
Reviewed Aug. 3, 2018
The two people I spoke with were very polite and knowledgeable. They made sure I understood what I'm getting myself into and the pitfalls that are to come. The fact that they both reiterated the hit to my credit will happen, some creditors might not settle and therefore I will be responsible and other services that are available for me to use.
Reviewed Aug. 3, 2018
James and Andrew were very thorough in exposing every aspect of the program. They both didn't leave out a single detail of how the program works from start to finish. They answered all of my questions and made sure that the program was something I 100 percent wanted to do before enrolling.
Reviewed Aug. 3, 2018
I was very impressed by the transparency of the process, the in-depth explanations and the professionalism of all with whom I dealt. I am looking forward to becoming debt-free as quickly as possible. Chris was especially clear and answered my questions.
Reviewed Aug. 3, 2018
Great experience from beginning to end. Very informative and professional. Easy to understand. Mr. ** made the process seamless and my welcome call was very easy and also very informative. I would definitely recommend National Debt Relief to family and friends.
Reviewed Aug. 3, 2018
The initial phone call and overall approach of the program was thorough, respectful and provided a clear understanding of the program benefits and responsibilities to achieve a responsible financial status. The subsequent phone call to verify the info etc. was a bit "robotic" and literally read from a script. Perhaps this is mandated by regulatory compliance, but the delivery could be improved. Overall my satisfaction is at 5 stars. Thank you.
Reviewed Aug. 3, 2018
I was nervous at first thinking about starting the process with National Debt Relief. They explained everything very well and made the experience very easy and uncomplicated. They were very easy to talk to and made the process simple. I had no reason to be nervous. I will recommend National Debt Relief to friends and family should they ever need this type of service!
Reviewed Aug. 3, 2018
The processing service with National Debt Relief was really good and easy to do. Their negotiator walked me through exactly everything and negotiated very well. They were very pleasant and I had no problems with the payment plan. Now that I've completed the program, I feel much better. It’s like a weight off my shoulder. NDR did a great job for me and it was an excellent experience.
Reviewed Aug. 3, 2018
The two people I spoke to at NDR were so friendly, knowledgeable and helpful. They explained everything concisely and completely. They made me feel so comfortable moving forward with my plan/program. I can't say enough positive things about these two people and about this way to finally get out of debt and free up some well-needed money each month. Thank you so, so much NDR!!!
Reviewed Aug. 3, 2018
Very informative and professional. I feel very comfortable putting my debt problems in your hands. I look forward to more good things from this company and am excited to be debt free. Welcome caller was clear and to the point when going over information.
Reviewed Aug. 3, 2018
The customer service representative was very thorough and answered all of our questions. Mrs. Sharde ** was very professional and patient with us, she reassured us throughout the process and showed no judgment about our financial situation. Very excited to begin and become debt free.
Reviewed Aug. 3, 2018
Smooth and easy transaction. Can't wait to get these debts of ours settled. The process of getting enrolled takes a while to do but hopefully it will be well worth it in the end. The welcome call seems to be just a complete review of everything. Doesn't seem like it's a necessary step in the entire process.
Reviewed Aug. 3, 2018
At the time I sought National Debt Relief's services, I was having some issues with my credit and I wanted to try to get everything paid off. I’ve been hearing about them and a couple of advertisements on the radio, plus I saw ‘em online as well. I contacted them via email and phone, and their customer service is great. I was able to contact them directly and they were able to answer any questions I had with no problem. I'm into their credit repair/debt consolidation program for a year now and the program has been able to balance off some debt that I had, as well as bring some of those balances up. Then they based my monthly payment off of the balance that I had. Working with them helped balance everything out, and get moving forward on my credit. And if someone asks me about National Debt Relief, I'd tell them to try it out.
Reviewed Aug. 3, 2018
National Debt Relief was the one available when I was looking on the internet for some needed help in taking care of my credit cards. I was a little nervous talking to them but after a while, it got trusty. They’re upfront with what they’re doing, what type of arrangement is being made and what I needed to do. They’re able to take care of business without me looking over their shoulders. With NDR, I didn’t need to worry about creditors until I needed to.
Reviewed Aug. 2, 2018
John explained the program very well. Very professional and no pressure. The welcome call was very professional as well. John assured us that the program would be very good for us. Our situation was perfect for this method to reach our goals.
Reviewed Aug. 2, 2018
The folks at National Debt Relief are amazing. The setup and go is quick and super easy. They are a fantastic group to work with. Will tell anyone who needs the help, to call them before they file anything else.
Reviewed Aug. 2, 2018
Everyone I dealt with via e-mail or on the phone was very clear, thorough and helpful. The decision to use National Debt Relief to get me out of a difficult situation wasn't an easy one, but the staff was most helpful and reassuring.
Reviewed Aug. 2, 2018
So far I have had an amazing experience. They have been very helpful and answered all of my questions. Devon has been EXCELLENT and made me very comfortable throughout the process. I have just begun the program, but as of right now I am pleased with how everything is going.
Brooke, thanks for taking the time to leave us feedback today! It's good to hear your experience was so positive with our agent. We'll also make sure to recognize him! We wish you the best of luck with the rest of the program.
Reviewed Aug. 2, 2018
It would be fair that everyone did all tasks in a professional matter. Talking for the time was nice and respectfully for all concerned. It looks nice. You have a great customer service on board. I look forward to the next call.
Reviewed Aug. 2, 2018
Everything was explained to me and she made sure I understood everything. She took her time to make sure I understood what the program was about and what to expect in the future from the program. She was very knowledgeable and made sure I knew just what was going on. She was very nice.
Reviewed Aug. 2, 2018
Everyone was very professional and easy to work with! This was a very easy thing to get started and very. The information was very easy to understand and I am very glad I choose National Debt Relief and look forward to being debt free! Thanks!
Reviewed Aug. 2, 2018
Everyone was very helpful and answered all my questions. I would recommend this company to anyone. The staff made me feel very comfortable and relieved after completing the phone conversation. The forms online were very easy to follow and answer.
Reviewed Aug. 2, 2018
Very nice and pleasant people to talk to. I feel like I am in good hands and can trust that my case will be handled without any problems. They were Efficient and hopefully very successful in my case. Can't wait to be debt free.
Reviewed Aug. 2, 2018
Mr. **, Simon and Customer Service were marvelous, displaying attentive, professionalism, understanding and empathetic to my hardship. Taking time to explain the program, asking & probing questions to assure I was fully aware of my options, program and outcome. I am glad to have decided to chose NDR.
Raul, this is great news! We're glad you could experience the professionalism of our agents during your enrollment. We appreciate you choosing us and we'll continue to work with you to help you reach your goal of becoming debt-free. Thanks for taking time to leave feedback today.
Reviewed Aug. 2, 2018
Thank you NDR! We can finally see the light at the end of the tunnel. The customer service is very thorough, timely and the agents make the programs easily comprehensible. I am proud to be working with a company who prides itself on transparency. VERY SATISFIED!
Reviewed Aug. 2, 2018
I reached out to National Debt Relief for help. I was given service that was out standing. My initial contact was Meisha. She went out of her way to help. She was very professional & a credit to your organization. I received welcome call after I was approved for the program. The lady was very professional & helpful as well.
Reviewed Aug. 2, 2018
They are really easy to talk to and work with. They also are saving us money over the long run. I would recommend them to anyone with financial issues! I hope to get my debt on track and boost my credit score!
Reviewed Aug. 2, 2018
I am very satisfied with National Debt Relief for helping me with my financial problems, I would recommend them to a friend, or anyone else for that matter! I am very thankful that found them, when I needed them the most!
Reviewed Aug. 2, 2018
Maurice was helpful in answering my questions and concerns; concern over monthly charges; Maurice set up a new draft schedule for my account at my request. Maurice was very professional; in addition he was able to explain my account and the new draft schedule and let me know what risks were involved.
Reviewed Aug. 2, 2018
Everyone we dealt with was friendly and knowledgeable. They described the process well and informed us about steps to take in the future. Krista ** and her associate were courteous on the phone and by email. This is a rather difficult time for my wife and I, but hopefully with NDR's help we can get through this.
Reviewed Aug. 2, 2018
The few people I talked to at National Debt were so nice - knew what they were talking about and got back to me when they said they would - very professional. They answered all my questions and offered assistance helping me in any way they could - gave me encouragement.
Reviewed Aug. 2, 2018
My encounter with all staff has been presented with courtesy and professionalism. They seem to be very knowledgeable and willing to assist. Explanation of services that will be provided, signing up for program and documents were not hard to do.
Reviewed Aug. 2, 2018
My debt counselor, Valentine, was extremely helpful and understanding in helping to provide assistance for me to get out of debt and back to being financially confident. He was very informative and didn’t rush to just get it all over with.
Reviewed Aug. 2, 2018
So far what I can tell is this is a good place to be. But I’ll know more in the end. I’ve always had good credit like my whole life. So I am nervous as heck to have this over with so I can go back to my normal life once again and stop worrying about if I can take my kids to the beach without feeling bad that I’m not at work every single day working to pay for everything on my own. As a single mom it is very hard. But with National Debt Relief I will finally be able to have fun with my kids again. Thank you so much and God bless.
Reviewed Aug. 2, 2018
NDR was extremely helpful, professional, and knowledgeable. Their representatives have helped my family and I to get back our normal lives and we will forever be grateful to the team. They are extremely knowledgeable and were able to answer any and all questions that I had for them. I am extremely satisfied with my choice to enroll in the program.
Reviewed Aug. 2, 2018
I was very pleased with my Welcome call the other day. The representative was very thorough and answered any questions that I had. He seemed very genuine in helping my spouse and I get a better understanding of what NDR is and how they can help benefit our family in the future to come. Thank you for your wonderful services and all the help it will take to get us on the right path to live a debt free life.
Reviewed Aug. 2, 2018
I was getting overwhelmed by the debt after my back injury. I finally decided to call the number on FBN and boy what a relief it is to have this taken over and all I have to do is make a deposit and it will be taken care of. Thank you NDR.
Reviewed Aug. 2, 2018
Everyone was very friendly and professional while helping me out during this stressful time. I appreciate everything explained to me in detail. They always asked if I had any questions and told me to call with any questions. I would recommend Debt Relief to friends.
Reviewed Aug. 2, 2018
The representative was really patient with assisting me and informative. She told me all that I need to do in order to make a success of this program. It a process that requires trust and dedication. The good part is I will have support from a team of people.
Reviewed Aug. 2, 2018
Everyone was helpful and explained everything very well and answered all my questions. Very nice people and polite. I would recommend you to all my friends. It was fast and easy. And love all the services you provide. Thank you for all the help you have done for me and my family.
Reviewed Aug. 2, 2018
My experience has been very favorable so far. I am glad I took the step to enroll. The representatives have been very helpful and knowledgeable about explaining the program to me and answering the questions I have had so far. I am excited and ready to become debt free.
Reviewed Aug. 2, 2018
I was very skeptical of working with a debt relief agency but my experience with NDR proved to be very insightful, transparent and encouraging. I am confident that they will be able to help me tremendously on my pathway to financial freedom. Paul ** and Kathleen (who did my Welcome Call) were wonderful.
Reviewed Aug. 2, 2018
I just enrolled in the program but wanted to say the initial sign up went very well. The service rep was very kind and understanding and answered all questions. I hope the rest of the program goes this smoothly and I will be a very happy customer.
Reviewed Aug. 2, 2018
Start up - This part of the process was lengthy and crammed full of information, but required (lots of red tape). The people I spoke with were friendly and patient, which I appreciated (Being in this situation is enough to deal with, so dealing with grumpy people wouldn't work). My only (somewhat) complaint is the charge rate of 23%, it just felt a bit "lofty" to me, although (to be fair) I have no idea what efforts are required to make this debt relief happen! Being a loser is just expensive!
Hello Clay,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 2, 2018
National Debt Relief has made this process easy and painless. Paul was great with providing all the information and questions I would’ve had. It’s a lot to take into consideration but I’m more than happy to it with you guys!
Reviewed Aug. 2, 2018
Everyone has been very helpful who I have talked to! Made me feel more at ease and less stress. I am anxious to see how everything turns out once it’s settled. Gary has been great with the whole process and I forgot the lady who helped with my welcome call but she was very pleasant.
Reviewed Aug. 2, 2018
Was super impressed about getting it all done in one evening and that Alex was very helpful and patient about our not understanding the way it works, we now feel very confident that we will be out of debt very soon. Thank you debt relief!!!
Reviewed Aug. 2, 2018
I was afraid to make the call but as soon I spoke with the representative he explain everything that I need to know and made it easy for me to made the decision. Everything was done by phone that's so convenient for me, it looks less than hours to get the call that I was approved. Thank you for your help.
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