National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 11, 2018
Shout out to Tiara ** for making this experience amazing. She went above and beyond to make me feel comfortable and at ease making this decision. I truly appreciate her expertise and knowledge. Thank you for taking the time to clarify everything to me and making this journey stress free!
Reviewed Aug. 11, 2018
I found everyone to be very helpful. I am always skeptical about businesses not being what they say that they are. I found the representative to be very knowledgeable and he made me feel like I was not a failure which is the way I really felt. Thank you so much.
Reviewed Aug. 11, 2018
I feel very satisfied with National Debt Relief. Everybody was friendly and they took the time to explain the pros and cons and help me with my process. I think this is the best decision ever! I highly recommend National Debt Relief to finally be debt free!!!
Reviewed Aug. 11, 2018
Amazing customer service. They genuinely care about what is best for the customer. They give you options and guide you through the process. Great attitudes and caring people. I am very happy choosing them to help me. I look forward to being credit card debt free.
Reviewed Aug. 11, 2018
My son got sick in November and then fell on a T-post and split his leg up really bad in April. I was stuck with a $4,600 deductible and 20% of $61,000, and it overwhelmed me. I tried keeping up but my credit cards were maxed it was unsustainable with the medical bills. National Debt Relief added up all my credit card debt and the loans I had taken out, and they gave me a monthly installment. They said this usually goes on for about anywhere from two to three years, and they work with the collection agencies and pay them off. They've already settled two personal loans and they've gotten two or three of the credit cards taken care of. I get an email from them occasionally stating that they've settled a debt, then I accept and they go on. Even when the creditors first started calling, I gave them the number to Debt Relief. It's been hassle-free for me. I know that NDR settles for a little less than what was originally owed, but it's better than bankruptcy.
I'm still trying to pay my medical bills off, but I'm able to keep my head above water. It has definitely made my life better and has taken a lot of stress off of me. I have recommended them to people before that I've heard of talking about similar situations. Going through NDR destroys your credit score, but my credit score's already rising up so the more debt they pay off, the higher my score gets back too. My score was almost at 700 and it went right down to 550, but after a couple of the debts were paid off, I started seeing a little jump. Now it seems to be a little more gradual.
Reviewed Aug. 11, 2018
Pleasant experience, would recommend to anyone having financial problems. Great customer service and things explained very thoroughly. This program will help me and my family greatly. Looking forward to getting out of debt. This program sounds great and they make it easy to achieve financial freedom.
Reviewed Aug. 11, 2018
Everyone has been amazing & so helpful! It has been a tough, emotional time & everyone that worked with me made it easy. Now I am able to breathe again. It has been easy to navigate through this entire process. Thank you.
Reviewed Aug. 11, 2018
I'd like to put in a good word for Eddie **, Sales, for his patience explaining me all the details, helping me understand the benefits of the program, my rights and obligations. And Terri **, Client Success, for her follow up call, attention to detail, helping me finalize my engagement with your company. I hope I can get out of debt once and for all at the end of this process. Thanks!
Reviewed Aug. 11, 2018
Customer service team was amazing. They are clear, concise, and ready and willing to answer questions at any time. The paperwork included a guide to how this process will work throughout the debt recovery period. So far I feel very secure in making a decision to go with NDR!
Reviewed Aug. 10, 2018
Thanks for the great help, I really appreciate it. It makes it better knowing that there are folks out there that can help. It helps me sleep better at night and I will be able to start saving more for the future.
Reviewed Aug. 10, 2018
My experience with the service at National Debt Relief has left me confident that I know what exactly is going to happen to relieve my debt! Jerry ** did a great job explaining to me the process clearly and ensuring that I knew all of the necessary information. Thank you very much!
Reviewed Aug. 10, 2018
Everyone was very friendly and helpful and want to help me get out of debt. They truly make you feel like you family. I will recommend them to my friends. I feel I on my way to getting my credit back on track with National Debt Relief.
Reviewed Aug. 10, 2018
Very helpful, explains everything very well. Both ladies I talked to were very nice and understanding about my crazy shift and worked with me to get this going without being pushy of course which I obviously loved. They spoke slowly and told, went over everything and asked if I had any questions after they went over every sections of my contract.
Reviewed Aug. 10, 2018
Very easy to work with and made the process smooth and easy. I really enjoyed the customer service and information that was provided. I was educated through the process and the professionals made me feel okay with what was to be expected.
Reviewed Aug. 10, 2018
Excellent service. Took time to explain all points and answer all my questions. Positive experience. Complete knowledge of the program and services that will be provided to me. Very pleased with services offered. Extremely pleased with offer of available legal services.
Reviewed Aug. 10, 2018
My representative was very patient and had knowledge of what I want to set as my goal. The communication was great between us and helped me so many ways. I was afraid at first but help me feel at ease. The second representative was full of knowledge and gave hope.
Reviewed Aug. 10, 2018
The service was very helpful but the process is very lengthy and repeats itself a lot. The employees are very nice and detailed and make sure you understand the whole process which is very important. I appreciate the enthusiasm for the employees and the care they seem to have in helping me.
Reviewed Aug. 10, 2018
Was very helpful, explained everything to me. Answered any questioned I had. Follow up this morning, went over everything again to make sure made some changes. Quickly made changes, was told what to do with auto pay on one loan which was taken care of this morning.
Reviewed Aug. 10, 2018
I had a great experience with the team I worked with! They were very informative and transparent with all the details of the program. I would recommend National Debt Relief to anyone seeking to get out of debt. They were all very helpful and informed.
Reviewed Aug. 10, 2018
Jeannie ** and Nancy have thanks been very helpful and answered all my questions satisfactorily! This has been a very difficult decision to make, but Jeannie and Nancy have been very kind and understanding and patient with me. I really appreciate their thoroughness and detail, most of all their personality that helps you feel better about your decision to take this step.
Reviewed Aug. 10, 2018
Overall pleased. Nervous about starting the program. Really hoping I'm making the right decision doing this. I've always believed you pay what you owe. That it's the honorable thing to do. Hopefully, with you guys, I can finally get out of the hole I've dug myself in. Thank you. Your team that I dealt with was extremely professional and courteous.
Reviewed Aug. 10, 2018
The process was comfortable and smooth, thank you. Joshua ** was very knowledgeable and helpful. Explained everything to me. Made sure I know exactly what I’m doing. Overall, I’m very satisfied so far. Hopefully, the full process is seamless as the start.
Reviewed Aug. 10, 2018
I received a welcome call at 9:10 AM and I really appreciate my welcome call. She explained everything to me that I needed to know about National Debt Relief program. I would most definitely recommend the National Debt Relief program to all of my family and friends whose credit cards are maxed out and needs debt relief. This is the right program.
Reviewed Aug. 10, 2018
Both agents that I talked with answered all questions and made sure I had a great understanding of everything. They also assured me if I had any questions I could reach out at anytime for help. I would definitely recommend this company to family and friends.
Reviewed Aug. 10, 2018
I am very fortunate to have come across NDR! They have been professional and extremely helpful! I am hopeful of a successful outcome. The process was brief, yet informative of the entire process. I feel prepared and ready for a debt-free lifestyle.
Reviewed Aug. 10, 2018
Aaron ** opened our account and was so friendly and patient with us. He made the process easy for us to complete, and reassured us that we are making a great decision. The lady who helped us with the Welcome Call was also very friendly and thorough. I am so happy we contacted American Debt Relief that I already recommended them to a friend.
Reviewed Aug. 10, 2018
I enrolled in debt relief. It was very painless. I was surprise. Everyone was very friendly and helpful, and took time to explain everything to me. Randy ** was the representative that walked me through everything and he was a jewel. Very helpful and patient. Customer service representative was friendly and helpful as well.
Reviewed Aug. 10, 2018
NDR representatives were knowledgeable and very helpful, which made the enrollment process much simpler. The result was a quick and painless process that made it easier to make decisions. They stepped you through the entire procedure and quickly answered any questions.
Reviewed Aug. 10, 2018
Great friendly service... they explained all the different things that will happen throughout the process and there were no surprises from start to finish. The persons, Lindsay, in particular that I spoke to, were easy to talk to and understand. I would recommend this company to anyone that needs some financial assistance. They do not make you feel like a credit criminal but instead are just there to fix the problem.
Reviewed Aug. 10, 2018
My first person I talked was Steven **. I wasn't sure what to do and all my avenues were maxed out. He was very helpful and pleasant going over the program made feel welcome and confident I could do this and went over any questions I may have. Also the lady I spoke with in the welcome line, I'm sorry don't remember her name but she was just as great.
Reviewed Aug. 10, 2018
My experience with US Debt Relief has thus far been very positive. Rep. Patrick ** was thorough with his explanation of procedures and I felt at ease talking with him. The concept that US Debt Relief uses to negotiate with borrowers and reducing my debt seems to be a good fit for me.
Reviewed Aug. 10, 2018
Everyone from NDR has been extremely polite, informative, and professional. They are very knowledgeable and have been very timely and proficient in setting up this program for me. They have been very patient with educating me and I really appreciate it. Thank you.
Reviewed Aug. 10, 2018
Everything that will be done in the program was explained excellent and I have full confidence in knowing that we will be taken care of. Everyone that I spoke with was very personable. My husband and I already feel less stressed knowing that we are getting help from National Debt Relief.
Reviewed Aug. 10, 2018
The representatives responded immediately from my initial request for information through each question we had before and after deciding to proceed with debt relief with NDR. We felt comfortable this would be the best option for us. Alex was our initial contact and he was great with obtaining and providing as much information for us as possible to answer all our questions. Frank was our follow up contact once enrolled and was very helpful in getting our account set up and get everything ready to move forward.
Reviewed Aug. 10, 2018
You guys were great, you explained everything to me in detail and showed me how much you will help me out. I will surely recommend you to family and friends if they would ever need any help. Thank you so much for all your help.
Reviewed Aug. 10, 2018
National Debt Relief has taken a big weight off of my shoulders. Darius was very prompt, professional and courteous. He lead me through the process step by step and explained the legal documents. I highly recommend National Debt Relief. Yes, I would use them again if I needed to, but I hope I never will.
Reviewed Aug. 10, 2018
I feel at ease with NDR. I finally feel like I can breathe again and I can’t wait till I can say I’m free from debt! It has been hard the last few months and after everything I was explained I feel my stress lowering already.
Reviewed Aug. 10, 2018
You were clear and concise. You made things easily understandable. I hope this works. It would be nice to be debt free. I felt like I was drowning under a mountain of bills. It will be very nice to breathe again.
Reviewed Aug. 10, 2018
Awesome Experience! Such a RELIEF! Marcus was able to help me with what I needed to get my life and finances back on track. National Debt Relief is exactly what I have been looking for in order to ensure my future financial success.
Reviewed Aug. 10, 2018
My experience so far has been great! I received detailed information regarding the process and insight as to issues that may occur as a result. I feel assured that National Debt Relief will do their part to help me recover from financial setbacks. Everyone I have spoke to was knowledgeable and helpful. I couldn't expect more in terms of customer service while being enrolled.
Reviewed Aug. 10, 2018
Everything was explained in detail. Carlos was pleasant, caring and professional. The initial call set a great foundation for what to expect from National Debt Relief. Carlos made sure I understood ALL aspects of the program and the long-term impact. I am so glad I made this decision!
Reviewed Aug. 10, 2018
From the start to end they have been very clear about what to expect. I am happy with my payment plan and the money I will save in the long run. They did not make me feel bad about my debt and understood that life gets in the way.
Reviewed Aug. 10, 2018
I wasn’t sure what I was doing when I picked up phone and spoke to National Debt Relief. They walked me through the process and explained each step of the way what was going on. They made me feel like a load had been lifted off my shoulders.
Reviewed Aug. 10, 2018
My representative was very helpful and answered all my questions. I appreciate the attention and detail given to me throughout the process. I look forward to becoming debt free and relieved to have the assistance to get this paid off in just a matter of months.
Reviewed Aug. 10, 2018
The customer service and guidance was amazing! Joseph our rep was patience and kind and amazing with guiding me through this process and explaining everything! I can’t thank him enough for his excellent help and guidance! He demonstrated excellent knowledge and was excellent with walking me through the process! His patience with me was amazing. I truly can’t thank him enough for everything! Definitely recommend him and the company for anyone who needs help!
Reviewed Aug. 10, 2018
We just began the program and we are happy with the information and feel like everything is upfront so there will be no surprises. When asking questions, there is no hesitating to make sure we understand them. We hope that our experience stays this excellent.
Reviewed Aug. 10, 2018
Thank you for helping me become debt free. Eric did an incredible job making sure I understood every aspect of this experience. I look forward to receiving settlement offers from NDR and becoming financially stable as well as working with your team.
Reviewed Aug. 10, 2018
They are very helpful and make you feel confident in your decision. It’s a hard time now and I’m glad they were here to help me. They made all the process smooth and painless. They explained everything very clear and made the process so much easier. I would refer a family or friend if they ever need assistance. Thank you.
Reviewed Aug. 10, 2018
This so far has been great experience. Everyone who has helped me so far has been super friendly and courteous and understanding. I can't wait to become debt free and am so thankful for the help I am receiving and feel like I've made the right choice.
Reviewed Aug. 10, 2018
This was a tough decision, pondered for a couple years. I did my due diligence and National Debt Relief always came up the best, reviewed as professional, thorough and empathetic. If you want to have the peace of being debt free this company can help.
Reviewed Aug. 10, 2018
Orion ** was my initial debt consultant through the process, and was so helpful and informational. Ryan ** was another great team member who helped. These guys were literally on the phone me with until like 10 at night trying to get me approved for the process as soon as they could. I can’t describe what a relief it is on me already to know that in less than two years I will be out of debt. I highly recommend just calling the team at National Debt Relief and just see if they can help. It’s a journey and I am happy I took the first step and had just incredible help along the way.
I feel like I have a personal relationship with these guys now and can call or email with any questions. There is a face and personality on the other end of the call, and they care. If you’re reading this you must be considering this program - do yourself a favor and just call. I will update as I go through my process, but so far 5 stars for customer service, as well as for the program. Thank you guys - keep hiring great people! It truly makes a difference!
Reviewed Aug. 10, 2018
I'm having a good experience with National Debt Relief. I'm still working on my program and it’s cutting down on my debts, which is good. I saw them on a commercial and I did some research. They seemed pretty good and their reviews were pretty good as well so I went for it. During the application, they just needed personal information, such as first and last name, the amount of debt that I had in my credit cards, and my commercial debts. The rep I dealt with was well-educated on the company itself and he explained everything well and I understood everything. Their customer service support is also good. They always answer on time. They don’t keep you waiting for too long in there.
National Debt Relief gave me an amount that they wanted me to pay every month. They could have offered me a lower rate, but I guess that was what they were able to offer. But the cost, when you consider the quality of their service, is wonderful. All around, the people in National Debt Relief are good people to work with. They’re all well-educated. They have answers for everything. They also work with you if for a month you cannot make the payment that they agreed on. I would recommend National Debt Relief to anyone.
Reviewed Aug. 10, 2018
Pam ** was very thorough in going over the program details and expectations. I was made aware of various services that were offered that would benefit me in getting my debt paid off once and for all. The follow-up call was thorough as well.
Reviewed Aug. 10, 2018
This my first time calling in, I felt understood and not judged. I could feel that the person in the other side of the phone actually wanted to help me and that just feel wonderful especially in this very stressful time. Thank you!!! Agents here are definitely very professional and very well traded for their job.
Reviewed Aug. 10, 2018
I was unsure at first but Mr. ** advised me to do some research on the business which helped. He was very patient and understanding which also gave me more confidence to proceed. The next person I spoke to was also patient and understanding. Mr. ** has reassured the kind of trust that is not easily come about these days. It is good to know that people like you still exist.
Reviewed Aug. 10, 2018
I hope this will help me with resolving my credit. I am new at this but trust that I will be guided in doing the proper methods for resolving my credit. The people are professional and kind. The online portal will keep me informed.
Reviewed Aug. 10, 2018
It helped me clear my over $20,000 debt in 3 years. So happy to finally be debt-free, no more interest rates, late fees and such. Representatives have always been helpful, informative and professional. Long office hours made it easy to reach staff after my work hours.
Reviewed Aug. 10, 2018
A co-worker of mine used National Debt Relief and I’ve been using them for nine months. They consolidated all of my debts and got me lesser payments. The rep would either call me or send me an email and I would accept it. They told me that there is no cost for the service. Whatever that’s coming out of my checking account, that goes into an escrow and when I’m done with the program, whatever’s left, I get back. One time, I called to switch a payment date and I asked the rep if I had any payments coming up to which she said no. After I agreed, she told me that I had a payment after the day that I changed it to and that annoyed me. Nevertheless, they have settled five debts already and this program has made me feel like a huge weight have been lifted off my shoulders.
Reviewed Aug. 10, 2018
A friend told me about National Debt Relief and I have been with their program since September. I'm very satisfied with them. Their program is like 50-50. I paid $250 a month but when they got the settlement, they asked for so much payment on a certain amount of time. But it was not bad. Also, I have finished off two settlements. I still have one more and I'm just waiting for the settlement of that one. It's a big relief that I am almost done with their program.
Reviewed Aug. 9, 2018
This is my first time trying out this debt relief. I can’t wait to see change, can’t wait to see improvement in my credit. I'm a little nervous cause my credit score will go down but this is a major step for better for closure.
Hello Tayesha,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 9, 2018
So far, so good. I am so excited to start my financial freedom journey! Steven and Isis have assisted me thus far and they provided top-notch customer service, which is hard to find these days. I will make sure to recommend NDR to my family, friends, co-workers, church members and social media connections. Thank you so much!
Reviewed Aug. 9, 2018
Every minute of help that I received was with the most kindness ever! Great customer service from Erica and from the welcome representative (I wish I remembered her name as well)... Both answered all my questions from A-Z with no attitude or rudeness. They were patient and helpful. I will be recommending this to my friends who are struggling like myself.
Reviewed Aug. 9, 2018
Recommend. Fast and easy process to become debt free. Lots of script and legality stuff to make sure you understand the process but you understand what is going on by the end. Get started now to become debt free.
Reviewed Aug. 9, 2018
They were very nice/professional and to the point, I would most definitely recommend to anybody that is having problems with debt. They made it easy and you also get a good feeling!!! We were going to try to consolidate but was the best way.
Reviewed Aug. 9, 2018
I spoke to two different representatives and both were very helpful and specific on the details that were needed to help me get started on my road to being debt free. Very pleased on how the process is going so far and look forward to my debt free future. Thank you NDR!
Reviewed Aug. 9, 2018
Gary ** was very nice and informative, he was able to answer all my questions, I am very pleased with the process so far. I can't wait to hear from them with my first offer to settle, look forward to being debt free.
Reviewed Aug. 9, 2018
Every one that is part of the program was very helpful and super informative. Very professional and caring. They helped me fully understand the whole program 100%. I would recommend this program to all my friends and family and anyone else that need this kind of help.
Reviewed Aug. 9, 2018
They are proficient in making the process painless and easy, very straightforward and friendly especially in a potentially extremely frustrating state of the nature that they provide service for. I am happy to have used the program and would recommend to a friend.
Reviewed Aug. 9, 2018
Very informative and helpful and professional. I feel very relieved already. I am very much looking forward to being debt free. I think this is one of the best decisions I have ever made. I would recommend this company to anyone who needs help with their debt. Thank You NDR!
Reviewed Aug. 9, 2018
NDR team members were very courteous and detailed when I spoke with them. All members were helpful in helping me understand the process. The information provided was easy to understand and navigate. I look forward to completing this process and putting this debt behind us.
Reviewed Aug. 9, 2018
Good service and good deal. I like it and make easy. I want good my credit in my future. I can get house or new car. And my friend can join at your service in future if they love it and make easy for them in future.
Reviewed Aug. 9, 2018
Everyone so far has been very helpful. Very good at explaining how everything works and answers all questions. I would recommend to anyone needing helps with credit cards and any unsecured credit debt. Travis and Cashmere have more than helpful.
Reviewed Aug. 9, 2018
Both representatives were professional, helpful, and encouraging to me during the enrollment process. They put my mind at ease about my decision and with the legal issues that will/might occur during my participation in the program. I am confident I can succeed with the help of National Debt Relief.
Reviewed Aug. 9, 2018
Very friendly staff. They took their time to go through any questions I had and made sure I understood the process before continuing. Very polite and helpful. Their excitement for me to become debt free was so refreshing. It made me so excited too.
Reviewed Aug. 9, 2018
Good experience. Very helpful people and not demanding. Very pleasant to work with. Would recommend them to anyone needing this type of help. Company has been in business for an extended time and can answer all questions put forth. They even have a legal team to assist if needed.
Reviewed Aug. 9, 2018
I found myself in deep debt and needed help to get myself out. I found Ryan ** very helpful in explaining what the company was about and how they could help me. It will take a bit but at least I will be totally out of debt.
Reviewed Aug. 9, 2018
The staff was extremely knowledgeable and thorough with information and responses. I would highly recommend to family and friends!! I now have all the tools and knowledge needed to become debt free! I cannot wait to see how this changes things for my family!
Reviewed Aug. 9, 2018
Everyone was very helpful and nice. The welcome call the person was nice but spoke very fast. So far a pleasant experience. The walked me through everything and were very understanding. By the end of our conversation I felt like a big weight was lifted off my shoulders.
Reviewed Aug. 9, 2018
Everyone I spoke with was very nice and very professional. They answered each of my questions without hesitation. They were very knowledgeable and shared the information in a detailed manner. I look forward to working with them. Very nice people!
Reviewed Aug. 9, 2018
Phone representatives and counselors are very good at explaining the process (even the parts that are uncomfortable) -- and the improvement to our family's financial situation in the long run will be a huge relief. The counselors/analysts also do a great job of putting things into context. It can be an embarrassing thing admitting that one's financial situation got unmanageable, but I never felt a hint of judgement, which was welcome. We're very happy to begin the process. Worked with Chris ** at the initial stages, and did the welcome call with Edwin **.
Reviewed Aug. 9, 2018
Both people I have interacted with have been encouraging and very professional. I got a good night's sleep for the first time in a long time knowing that they have the tools to help me become debt free. Every step is explained in great detail and has written documents to back it up.
Reviewed Aug. 9, 2018
Great friendly service helped with all my needs. Quick, fast and detailed in everything that was told to me. I hope this programs helps and I'm excited to be part of it. I'm glad I called to get this under control.
Reviewed Aug. 9, 2018
Barbie is very well rounded, transparent, and understanding. When talking about debt most people (myself included) can feel very down and overwhelmed, Barbie was sure to encourage us on any small things that we were doing right which helps us build courage and think we're not THAT messed up for accumulating debt. Thank you Barbie!
Reviewed Aug. 9, 2018
Hello, I recently signed up for National Debt Relief program. The initial representative I spoke with was a awesome. I was very satisfied with the level of customer service I have received thus far. Each representative, was very knowledgeable and helpful. Thank you!
Reviewed Aug. 9, 2018
National Debt listened to me and made what is a hard decision easy. It is hard to know you are going to go through some anxiety for a really good outcome. I felt listened to and they explained all details of the program. I feel like I can do this and I will get out of debt. The staff was friendly and understanding and I feel like I have partners in getting me through this tough time.
Reviewed Aug. 9, 2018
We are happy to enroll in the program. The future is looking better for us. Everyone we have spoke to has been very kind and helpful answering our questions. This is a time that we will have many questions and it is great that each question is answered in such a detailed way. We are thankful to everyone who has took the time to carefully explain this process to us.
Reviewed Aug. 9, 2018
Paul was very helpful and walked me through the entire process. Ty with the Welcome call, was also very helpful and made sure that I understood all the terms and conditions of this agreement. I would highly recommend this program for anyone in the need of help.
Reviewed Aug. 9, 2018
I contacted NDR for the same reasons anyone else might. They were very respectful and nonjudgmental of me and my particular situation throughout every step! They patiently answered each of my questions (some of which I am sure that I asked more than once, and never got frustrated with me). I would highly recommend this process for anyone looking to get out of debt.
Reviewed Aug. 9, 2018
The agent provided detailed information in regards to my concerns. I feel like I was making a poor choice, by not following through with my obligations. During the conversation the agent stated this can be a stressful, but once I complete the program my credit will be restored.
Reviewed Aug. 9, 2018
Information was forthcoming and questions were answered. I am pleased with the service and wholeheartedly trust the program and the team working with me during my journey. Service was friendly and assisted me throughout the process. If I have question in the future, I trust the representative will have all answers and be willing to assist in any way possible.
Reviewed Aug. 9, 2018
Atif was very well spoken and very detailed in expectations of the program. Greatly appreciated. Program was well organized and communicated all the way through the welcome call. A lot of signing your name away, but I trust you all are doing the right thing by me.
Reviewed Aug. 9, 2018
My debt over the years has piled up and I was getting nowhere with minimum payments. I researched National Debt Relief online and they were on top in the many different resources I checked. Now, they are helping me just fine. They've been great all the way across the board. I make one payment instead of several payments with all the different accounts I have, so it freed me up from the get-go. I could have a sense of freedom, and I already have more money that I can utilize now because I'm not dumping all my money in all those different accounts and payments. It also takes me out of the equation where they deal with the creditors instead of me. They also settle on my accounts with a lot lower amount than what I originally would be paying.
I was very pleased with the enrolment process. First, I talked to someone who got me started, and then they took me over to people who would manage my account, and then they help me from there on out. Everybody seemed to be very friendly and cooperative. Then, if I have any questions, they always say, “Feel free to give us a call,” and they help every single time I call. I also never have to wait on some answering service. I always talk to a person and they would make everything very easy for me. They would talk me through the process. They also didn't use any technical terms so it was very easy to understand what they were talking about. Whatever they said, they also emailed me for reference. So if I had any questions or anything like that, I can refer back to my emails. Everything was also quick. It wasn't like a waiting game where I would do one thing, and then have to wait for them to get back to me.
Someone also took a look at my accounts and came up with a figure of what I would pay per month. They would always ask me if the amount was okay for me or if I have any concern about something and they would always go out of their way to try to fix it as best they can. Then I have an online account that I can always check at any time, and it will show me the payments that I made and if they're working on settling an account or money that was taken out of my account to settle with one of the creditors.
Working with National Debt Relief has been great. It seems that there's light at the end of the tunnel instead of not getting anywhere with the transaction fees and all the things that are tacked on with the account. Within the three months I was in the program, I already had somebody contact me and say, "Hey, we're settling your first account." I'm more than halfway through the program. They took care of three of my debts already, and I have two more left. They have already settled with one of the largest ones. I've already talked highly about National Debt Relief to my friends as well as referred them. They're a great company and I'm 100% pleased with them.
Reviewed Aug. 9, 2018
My experience with National Debt Relief (NDR) application process has been flawless! Ani **, is simply amazing! She reached out to me, explained the process, and since then, it's been smooth sailing! For a while, my mental clarity has been a little foggy, and I knew my debt was the result of my depressed mood, sluggish behavior, and daydreaming while at work. I knew this was a wise decision, because I can finally see the light at the end of the tunnel, and it's toward financial freedom! Thanks again Ani, you're the best!
Reviewed Aug. 9, 2018
Today I called 3 different debt consolidation companies and by far after speaking with Jonathon, I was convince National Debt Relief was the perfect fit for my situation. He was very professional, informative and was able to address all my questions and concerns. Awesome Job.
Reviewed Aug. 9, 2018
Professional on the phone when speaking to me; confident and thorough explanation on every aspect of National Debt Relief; was very patient with me when I asked questions or to repeat a statement. Individual took his time with me. Several times throughout our conversation would ask "Do you understand or have any questions?"
Reviewed Aug. 9, 2018
When I contacted NDR, I was skeptical. After speaking with Ivori, all my questions were answered. I felt a sense of relief. I was drowning. NDR threw me a lifeline. I was very impressed with the professionalism of the entire process. I feel like I have regain control of my life. Thank you so much Ivori and NDR for helping me get back on the right track.
Reviewed Aug. 9, 2018
Phone calls have been easy to understand & clear. All information was explained well & questions answered. Communication back and forth had been simple. It is good to know there will be real help when I need it throughout this process.
Reviewed Aug. 9, 2018
National Debt Relief explained the program very well and it all made sense, and something I could live with. I like their attention to details and every time I’ve called in, everybody’s always been helpful, and knowledgeable, and I’ve never had an issue with anybody. They would always answer my questions while I was on the phone. They would put me on hold and they would connect me to the right person or department. When I had a question about my wife’s bank account, they sent me to legal and they answered all those concerns there.
The program I was signed up for was about four years, bi-weekly payments, and they contact all the creditors and try to negotiate lower amounts, and make the payments from the trust account. I started the program in February and I’ve already started payments for six, which is almost 50%. So it's been doing pretty well. My monthly stress goes down when I know that I just have to make these two payments and they’re taking care of the rest.
Reviewed Aug. 9, 2018
I got through the point where the surcharges were the only things I get paid for, so I wanted to try to find a way to settle my debt in a better and more efficient way. Enrolling with National Debt Relief was very easy. And everyone has been professional, helpful and informative. We had an assessment of what our monthly payments and we found something that was doable and comfortable for us. It's been pretty straightforward ever since. I was never late with it and it worked out exactly how it was planned. And my last payment would be at the end of this month.
Reviewed Aug. 8, 2018
Phone call was very professional. Process went smoothly. Information that was given to me was very direct and to the point. By choosing to do this the big picture for me is to be debt free and do not regret the decision to choose.
Reviewed Aug. 8, 2018
When I first called it was very easy to work with Eric. The process was easy to follow and understand. They explain step to step. Had everything I needed. They give you every thing to contact them if needed. It was a pleasure to have someone who spoke clearly.
Reviewed Aug. 8, 2018
George was extremely helpful and informative when explaining the processes to me. I will be able to settle my debts in less than three years. I am grateful for his guidance. Additionally, Guadalupe was very kind and helpful on the follow up welcome call. I would recommend to anyone.
Reviewed Aug. 8, 2018
We have only had a great experience with every representative that we have had contact with. Everyone is so patient and understanding in this most stressful time. They made the whole process much easier than I expected. There hasn't been long holds or waiting time. I'm really happy with all their service. I wish I could put 10 stars.
Reviewed Aug. 8, 2018
Very informative and on key. Very polite and went over all aspects very well. Results were very satisfying and a big relief. Forms were easy to fill out and return. Very impressed with everything so far!! Looking forward to being debt free and making life easy. I would recommend NDR to anyone needing help to make life easier.
Reviewed Aug. 8, 2018
Agents were very courteous, knowledgeable, to the point. Very accurate in explaining plan. I also was impressed at how quick my problems were taken care. Gave me peace of mind. A fine job well done, will recommend. Very satisfied with legal representation if needed, pleased with dollar amount of I have to pay most of my accounts, will really save and am confident that with difference. I will be able to pay sooner than the time allowed.
Reviewed Aug. 8, 2018
Everything was excellent, Jay & Blake were very helpful. They made the entire process seem seamless. I would definitely recommend your services to anyone. Feels like a big weight lifted off my shoulders. I just want to say thank you again.
Reviewed Aug. 8, 2018
Everyone was very helpful. They was able to answer all of my question. They was able to give me all my options and the best one the will help me to debt free. Also by speaking with them make me want to free up all my debt and to live a better life. The representative was very knowledgeable of their job.
Reviewed Aug. 8, 2018
The representatives were very informative and everything was explained clearly. Ms. ** was very patient and took special time to help me with all of my creditors. I look forward to the next 36 months because I really needed this help. I thank you.
Reviewed Aug. 8, 2018
Despite me being sick and going through a hard time, the people I've talked to were very respectful and polite about my wishes and needs instead of walking all over me and being rude. It's a great experience to deal with people who understand and want to help you instead of wasted your time and money.
Reviewed Aug. 8, 2018
Steve ** is the best specialist that has worked with me. Truly patient and reassuring me that NDR has me covered the entire step of the way. I am now motivated to remove my debt and let the results speak loud and clear. I want to be financially stable, this is my way to prove it!
Reviewed Aug. 8, 2018
Very helpful with answering all my questions, very professional. We are very excited to get started to become debt free in less than 4 years! I have no complaints this far. :) The person who called for welcome call was very friendly, only suggestion is to slow down when reading things it gets mumbled, he is so use to reading it that he is fast and hard to understand. The positive is you can look at documents later.
Reviewed Aug. 8, 2018
Very efficient and helpful company. The enrollment process was very smooth, and the staff is super helpful. Looking forward to being debt free very soon. Thank you again for all of the help, and I am definitely looking forward to my future.
Reviewed Aug. 8, 2018
The representative (sorry I forgot her name) I spoke to was very courteous, professional and helpful. Took the time to cover the material and made sure I understood. A++ Thank you very much. I can't wait to get started on my future being debt free.
Reviewed Aug. 8, 2018
Very friendly. They provided paperwork immediately. They need to talk slower so a person can fully understand them. All numbers and addresses have been made available. I`m going to use this experience as a life-changing event and move forward with my new knowledge.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 8, 2018
I called National Debt Relief for assistant for my creditors. They explained what requirements I had to choose from. They were so helpful. They explained and I want to thank every customer service that provided excellent customer service skills to me.
Reviewed Aug. 8, 2018
He was very nice, sorry I forgot his name, but he explain how the program works and he answers questions about it. He walked me through them. I'm satisfied with my answers for now, and I'm hoping to be debt free before the times they have me. Thanks guys for helping me.
Reviewed Aug. 8, 2018
Everyone was super helpful and patient when they repeatedly had to explain things. I'm excited to get out of debt in such a short amount of time! I didn't know it would be so easy to set up an account and sit back and let them do the work.
Reviewed Aug. 8, 2018
The associates were extremely helpful, very clear and very sympathetic. The whole experience is a pretty frightening thing and all the legal terms can be pretty scary. The associates were excellent at helping me to understand.
Reviewed Aug. 8, 2018
Everyone I have talked to have explained things thoroughly. I feel this is the only way I'm going to be successful in getting out of debt. I have been treated with courtesy even when my electronics malfunctioned and people had to call me back numerous times. The fact that all fees are included in the monthly payments and there are no hidden costs is also a big plus for going this route.
Reviewed Aug. 8, 2018
This is a start of getting myself out of credit card debt. The representative that I spoke with and that has helped guide me has been very pleasant and knowledgeable. John has answered all of my questions and emails without hesitation. He was readily available when I needed to ask questions and had concerns.
Reviewed Aug. 8, 2018
My experience began with Al **. He was awesome to speak with and was super thorough. He answered all my questions and let me know that I could reach out to him at any time. He made the process super smooth and made me feel comfortable with my decision and not embarrassed. I really appreciated all of it.
Reviewed Aug. 8, 2018
Both Tiara and Gabriella made this scary process extremely easy and stress-free. I look forward to working with National Debt Relief over the next few years. Thank you so much for your help thus far and in the future.
Reviewed Aug. 8, 2018
My experience so far has been great. Everybody has been so nice and felt like they really want to help me. I'm so excited to have found this company they explained everything from a-z. I would and will recommend this company to everybody. Thanks.
Reviewed Aug. 8, 2018
Dealing with the professionals at National Debt Relief was a great experience and I will gladly recommend this service to anyone who is looking to get help from credit Card debt. Their account executives helped me and did not make me feel embarrassed or ashamed at all. They are there to help.
Reviewed Aug. 8, 2018
Although the first representative left without passing on my information, it was when I called back to get things started that the process began. The representatives since have been the best. Very courteous and thorough. I had high anxiety getting into a program like this and the representatives allayed that anxiety. I feel that I am in good hands.
Reviewed Aug. 8, 2018
She was very helpful. She explained the program step by step, it was very clear. She did tell me about the free legal team and about the portal. She did explain the step by step procedures in the paying bills and after finishing the program, National Debt Relief will help me with the credit bureau to get my credit score up. I want to thank the program with helping me with my budget with splitting payment bi-weekly. Thank you.
Reviewed Aug. 8, 2018
They help me to get started to a debt free future, and explained all the tools at my fingertips. Also all the people I talked to was friendly and helpful, and answered all my questions. They also told me that in the future if I had any more questions that all I need to do was call, and they would be there for me.
Reviewed Aug. 8, 2018
The entire process to understand and work with NDR was better than expected. Very professional. Explained the process very well. Every step fully explained. Any questions I had were fully answered. Much better peace of mind once I was approved for this program.
Reviewed Aug. 8, 2018
I just wanted to say how happy I am with signing up with National Debt Relief. I was referred by a friend and am looking forward to becoming debt free. Both Matthew and Stephanie were kind, thorough, patient and most importantly, nonjudgmental. I appreciate them taking the time to explain everything to me, probably more than once. But I feel much more confident and assured in making the right choice. Thank you so much!
Reviewed Aug. 8, 2018
Excellent service, professional attitude, great user-friendly format and genuine concern and compassion for the applicant. From the bottom of my heart, I am truly thankful that this company National Debt Relief exists in America today! National Debt Relief is the best organization of its kind in the world today!
Reviewed Aug. 8, 2018
I really appreciate all the time and effort you put in on going over every detail with us. I look forward to working with your firm for the next three years. The people that I have talk to at NDR are very friendly and very professional at what they do. Thank you again for helping us get through this.
Reviewed Aug. 8, 2018
Excellent service by both parties involved. Each was very professional and well versed in their field. It was a pleasure to speak to competent pros. I contacted several programs but was not impressed by the response I RECEIVED. My initial contact with you, I was cut off but called back immediately. Thank You.
Reviewed Aug. 8, 2018
Everyone that I have spoken to at National Debt Relief has been so great. They are so helpful and I would definitely recommend them to anyone who is struggling with debt. They explain everything to you and if you have questions about your debt they are there for you.
Reviewed Aug. 8, 2018
I've just enrolled, but the people I've spoken (and worked) with have been very patient and understanding. This has been a great experience so far, and has actually made me even more excited to begin the process of paying off my debt.
Reviewed Aug. 8, 2018
I was very informed of all information. They were very polite in speaking with me to help with my needs. I look forward to the day I can say I am free of debt. Also I will tell all my friends about this in case they need the help.
Reviewed Aug. 8, 2018
I'm about a third of the way through with NDR's program. They told me what I needed to do and they walked me through everything I needed and every step of the process. I'm perfectly comfortable working with my negotiator and things are getting taken care off and paid off.
Reviewed Aug. 8, 2018
I read about National Debt Relief, saw the information, and when I called, I felt comfortable dealing with the person I was talking to. I have the actual debt relief program. They took on three car dealers that I had problems with and we are working on it now to alleviate the situation. We are at two settlements and waiting on the third one. I have talked to different people throughout the year and a half I have been on the program, and they have been great. They answer my questions. Also, the cost as to the service has been great.
Reviewed Aug. 7, 2018
Chantel ** was amazing in helping me get this process started. Thank you, NDR for helping start to get my debt back under control. The process was simple and straightforward and the customer service was fast and friendly. Thank you so much, Chantel, for helping me get this started.
Reviewed Aug. 7, 2018
Krista made everything so clear and easy to understand. She was able to answer all of my questions and ease all of my worries. Incredible experience! Great customer service! Welcome call was easy to understand! Everyone was able to answer all of my questions and concerns.
Reviewed Aug. 7, 2018
The first person I talk to didn't help me at all. She told me to go bankruptcy. Then a guy emails me. He contact me and help me to get where I need to go. He work with me. He got me a monthly payment plan which I can afford and in 42 months I will be sent free.
Reviewed Aug. 7, 2018
So far, my experience has been fantastic. Both my welcome call and enrollment representative were courteous, personable, and, knowledgeable. All of questions and concerns were addressed in a manner that made me feel comfortable and confident that my situation can and will be resolved. I am looking forward to being debt free with the help of NDR.
Reviewed Aug. 7, 2018
Connor was very professional and patient. He helped my husband and I with this process and answered every question we had. I would suggest him to anyone that needs or wants to begin this process. Connor is committed to his clients and responds by phone and email quickly.
Reviewed Aug. 7, 2018
Very informative and friendly. Also helpful with any questions I had. Very responsive after I had inquired more info. They called me back very promptly. Very surprised on how much it will save me per month on payments. Great program!
Reviewed Aug. 7, 2018
I was told about the program and how they can help me. We talked about my situation and how hard it’s been for me and my family. When he told me I was approved I was so happy stress just left my body. Thank you for your help.
Reviewed Aug. 7, 2018
Representative Daniel ** was very helpful and was very knowledgeable about the program. Legal Department was friendly and accommodating. Documents were delivered to my email in a timely manner and very detailed. If the program is as easy throughout the 53 months as it was applying we will be very pleased.
Reviewed Aug. 7, 2018
Representatives were extremely friendly and patient. They displayed a great sense of knowledge and professionalism. Any questions I had they listened attentively first and answered clearly, they even took the time to make sure I understood the response they gave. Great Service.
Reviewed Aug. 7, 2018
When I first inquired online about NDRs services, I did not expect that they would respond so quickly. It has been approximately 24 hours since the initial inquiry and I have submitted the application, been notified of approval and signed the agreement and received my Welcome call and pertinent emails with other forms and info needed. WOW! Both people that I have talked to were extremely helpful with the process and went through everything with me, repeating some things for me several times so I could take notes. They were both great. I feel really good about working with NDR.
Reviewed Aug. 7, 2018
I was very nervous and unsure about this process. I was considering other options like bankruptcy, but in the end I chose this on a whim and have been very impressed with how easy it was. I am still nervous about the dealing with the creditors, but hopefully that will be easy as well should it occur since I get a lawyer to help with that. All and all, I am very happy and hoping that it stays just as easy as I continue.
Reviewed Aug. 7, 2018
Everyone I spoke with was very knowledgeable, polite, and professional. Had issue with dropped calls was called right back. Answered all my question didn't mind me interrupting them and asking for clarification on issue I had. I would recommend to friends and family.
Reviewed Aug. 7, 2018
Everyone I talked to was very professional and answered any questions I had. I would highly recommend National Debt Relief to anyone I know. I have been trying to manage this myself but failed. With help from National Debt Relief the future looks brighter, thank you.
Reviewed Aug. 7, 2018
The process for enrolling in NDR was so easy. Dwayne helped me understand all the ins and outs of what I was signing up for, and was so patient with all my questions. The paperwork was not overwhelming, and everyone I spoke to was very kind and helpful. Thank you so much!
Reviewed Aug. 7, 2018
NDR is truly amazing and skilled when it comes to customer relations. The people that I have worked with so far have been very patient and accommodating when comes to any changes and or questions I've had about the program.
Reviewed Aug. 7, 2018
Customer service made me feel comfortable with the process of signing up. This was not an easy decision to take on my part, but I wanted to avoid bankruptcy and this was the answer for me. Thank you for being so understanding.
Reviewed Aug. 7, 2018
Kameel ** was so supportive and helpful. He answered every question I had and he was patient and encouraging. So far I am impressed at the responsiveness of the team and it feels as though they genuinely want to help people.
Reviewed Aug. 7, 2018
National Debt Relief was very good at explaining each step of my Debt recovery so I could understand each detail along the way. The Customer service was great and I'm excited to get started on my path to debt freedom.
Reviewed Aug. 7, 2018
We had a great experience talking with everyone we've spoken with from National Debt Relief. They was really helpful with their different options. They was very helpful, answered all our questions. I would definitely recommend them to family and friends. I look forward to working with National Debt Relief to resolve our debt issues.
Reviewed Aug. 7, 2018
The gentleman I spoke to was very kind, clear, and helpful with everything I needed to know or had a question about. I have been nothing less than impressed with everything so far and hope I never need to, but will be recommending National Debt Relief to anyone who needs help in my future.
Reviewed Aug. 7, 2018
I had a great experience with Debt Relief. I look foward to having financial freedom. I was very impressed with how thorough the experience was in general. We will see how things go as I'm in the early stages in the program.
Reviewed Aug. 7, 2018
Gary ** was amazing in patiently review details with me. I have a clear understanding of the program. I can't believe how much I'll be saving with this program. The person from the Welcome Call need to be able to effectively communicate the details of the welcome call. Thank you.
Reviewed Aug. 7, 2018
Continuously he has been waiting for me to be comfortable. He tried to keep good touch with me for three months. And he tried to sympathize with my situation. He leaded me well into getting approved. In spite of language barrier, he understood me and told me wisely about the program.
Reviewed Aug. 7, 2018
The representatives helped me understand the process thoroughly and answered all of my questions completely. They explained everything to me in detail and were very professional and kind. They sent me the documents so I could review with my own eyes and walked me through each document and explained all the contents.
Reviewed Aug. 7, 2018
Very clear about what's going on and extremely helpful to help me to understand the process of how to get my financial status back on track. No bankruptcy, no loans, just a simple payment plan to get me started on my way!
Reviewed Aug. 7, 2018
I feel like Nathan was Great and the welcome call helped. I definitely want to get out of debt and have been very nervous about debt relief and this was definitely a positive move for my family. Thank you for all Of your help.
Reviewed Aug. 7, 2018
When I first spoke with Michelle, I was unsure of what to expect. She calmed many of my nerves as she spoke with confidence and appreciation of the program. This confidence included working knowledge of the program and personal dialogue to help me through the sign up process.
Reviewed Aug. 7, 2018
I was very satisfied with the service Mr. ** and Miss ** provided. They were very thorough and explained things to me and answered my questions I had. Very polite and very helpful. I look forward to NDR helping me reach my financial goals of getting out of debt and get me back on track.
Reviewed Aug. 7, 2018
I have just begun my experience with NDR. So far the process has been easy. The representatives I have been in contact with have been thorough and very helpful. At this point I would definitely recommend them to anyone trying to play catch up or repair their financial debts.
Reviewed Aug. 7, 2018
Everyone I spoke to has been extremely helpful. They answered all my questions and went above and beyond to explain every part of the agreement and process. Their promptness in calling me and working with me has helped put my mind at ease.
Reviewed Aug. 7, 2018
Was told what was going to happen. They answered my questions quickly. A+ Not happy that my credit gets ruined, but that was my fault. It will be nice to have money for food... I will learn to live off what I make and control expensives.
Reviewed Aug. 7, 2018
It was really amazing the help I got from Isac he was very helpful and explain everything in detail, I appreciate his support to make this happen. I will follow his advice and get you the goal of been debt relief. Your personal is very well trained.
Reviewed Aug. 7, 2018
Very welcoming and helpful. Made everything clear and asked several if I understood what he was discussing with me. I didn't feel like just another customer in their books, he genuinely cared about my situation and made me feel valued.
Reviewed Aug. 7, 2018
Lawrence ** was very helpful. He took the time to explain in details everything I need it to know. He explain me the process and he make sure I understood all paperwork as the commitment to fix issue. National Debt staff is very professional as helpful. Thank you.
Reviewed Aug. 7, 2018
The representatives that helped me get started were great and knowledgeable. I really appreciate the time they took to help me get enrolled and started. I am so ready to be out of debt for good and start enjoying my life. Thank you again!
Reviewed Aug. 7, 2018
I talked to two representatives and they were both very helpful and knowledgeable. They walked me through the processes and were extremely patient. I would highly recommend them to anyone needing help managing their debts. I can't remember the woman's name I talked to today, but my initial contact was with Richie **.
Reviewed Aug. 7, 2018
The representative was very nice and explained everything to me. He was very professional, spoke clearly and answered all of my questions. It ease all of my doubt, fears and made me feel very comfortable. I would recommend this program to family and friends.
Reviewed Aug. 7, 2018
I was very satisfied with the customer relations from Rhonda ** and the welcome call specialist Grace. They both were helpful and were very knowledgeable of the program to help a client such as myself to become debt free. I look forward to working with NDR and becoming debt free with them!
Reviewed Aug. 7, 2018
I had a big debt. I’m not working right now, I’m on disability, and I have all these other things going on that I cannot afford to pay my credit card. National Debt Relief looked more efficient and trustworthy as compared to other companies, so I reached out to them and they are taking care of my debts right now. They seemed concerned about helping me. They were really professional about how to enroll and they spoke to me about the program and I agreed on it. I needed to let them know how much I owed and then they would work in behalf of what I owed. They have a bank and they take out the money from my bank account. They’re still making arrangements with the other credit cards but I already paid three of them. The payments are affordable and I’m happy with the program at this point.
Reviewed Aug. 7, 2018
I had to go out of work and I am on the long-term disability. I applied for a consolidation service with National Debt Relief and the enrollment seemed very simple and straightforward. They just asked questions and my pertinent bills and I gave them that information. There's been a couple of times when I've not been able to make it. It seems to be a little bit aggressive for me, but they have worked with me.
However, it seems like right now, I'm paying more than I would have been paying if I just kept paying my minimum payment. I see myself to be out of debt sooner, but right now, where I'm still on the long-term disability, it's as much of a struggle as it was before. Nevertheless, NDR can help you. You just have to be willing to put the work into it yourself.
Reviewed Aug. 7, 2018
My husband had some of his accounts, to credit. I got mad because he got sick and I couldn't pay the bills anymore and couldn't handle it. Enrolling in National Debt Relief's program was not easy. But the girl who helped me sign up was very nice. She was explaining it to me that after so many times, I finally got it. She was very kind and was showing me a way that I'm going to be resolving that debt.
They told me it would take four years to settle the debt and I'm in to a year already. They took more of my husband's account and they started with the large ones. They're getting to me now. I didn't like that at all. Also, I could not reach the girl who got me into it after the payments started. I left a couple of messages on the phone and I sent email but it was like she disappeared. I did not like the communication that I lost with her. Other than those, the negotiators are nice. They get the settlement and some cards were settled so much less than I expected. They were $12,000 or $13,000 and they settled for under 5,000. That's good because if I'm paying into it, then I will get the savings back. It's working out and I would recommend NDR.
Reviewed Aug. 6, 2018
Both of the agents were very helpful and my husband used this program and we were very pleased and I am ready to get started and become debt free. I am so pleased that I have recommended this program to my daughter and I will recommend this program to anyone who need to become debt free.
Reviewed Aug. 6, 2018
The associates have been very friendly, helpful, and thorough in explaining the process and answering any questions I had. I am newly enrolled to the program so I can’t speak for the final negotiation results, but they have been honest about the companies that they could not add to my account because these companies historically would not work with them - so the ones I was able to enroll I am confident I will see results with.
Reviewed Aug. 6, 2018
The welcome call came on Monday, August 6, 2018. Tameka was the caller who reviewed everything with me and answered my questions. My only suggestion would be to slow down while reading the information to me. It is a lot of information to take in at once and a little slower delivery would have helped.
Reviewed Aug. 6, 2018
Everyone was really helpful and mostly patient. It would have been a long and tedious process otherwise. Lots of forms and information and phone calls, but overall not unpleasant. Thank you for being patient with me. Praying the rest of the process goes just as well :).
Reviewed Aug. 6, 2018
The service reps were very helpful. They were incredibly understanding and reassuring. The onboarding process was very fluid. Michael answered all my questions in detail. I will rerate my ongoing experience at a later date. Thank you again for all your hard work.
Reviewed Aug. 6, 2018
From my first call to the associates at National Debt Relief (NDR), I was made to feel that my situation was understood and treated with the utmost respect and courtesy. The associate also took the time to explain what NDR could do for me and calmed my nerves. The second call I received from NDR was from an associate just as professional and respectful as the first person I had spoken to the day before. This person went over all my information to make sure everything was correct and, as with the first associate I spoke to, explained how the program works and what resources were available to me. All in all, the whole experience was one that assured me that they understood what I was going through and that they would work with me to be successful in taking care of my debts.
Reviewed Aug. 6, 2018
Both Anthony and Robert were very friendly and helpful in making this an easy choice for me to sign on with National Debt Relief. It was quick and painless and started me down a road in which I can see a light at the end of it.
Reviewed Aug. 6, 2018
Everyone has been very helpful and knowledgeable. I look forward to working with your team and being debt free at the end of this! I wouldn't hesitate to refer my family and friends to national debt relief. Knowing that I can be debt free in 35 months has taken a load off my shoulders!
Reviewed Aug. 6, 2018
The process was quick and easy to understand. The way they explained how everything is going to work and eventually benefit me is what made me want to go through with starting the program instead of trying to pay off the creditors directly. I appreciate you guys helping me through this extremely difficult time of my life.
Reviewed Aug. 6, 2018
Very professional and knowledgeable. The representatives treated me with respect. I am also pleased to know that this corporation is approved by the Better Business Bureau. Steven ** answered my questions with courtesy and so did Kiara. I am looking forward to being debt free in 48 months and so glad I did not have to file bankruptcy.
Reviewed Aug. 6, 2018
Found this to be an excellent service. Everyone is very helpful and knowledgeable about the process. Easy process. Quick turn around time. Received answers quick to any of my questions. Friendly, courteous service. Everything is explained thoroughly. Would highly recommend National Debt Relief. Great experience.
Reviewed Aug. 6, 2018
My experience was a good one. The phone operator was well informed and explained things to my satisfaction. All in all my experience was a good one and hope this is a good experience for both parties. Thank you.
Reviewed Aug. 6, 2018
Everyone I talked with was extremely helpful and nice. Appreciated it, with them knowing how very hard this was to swallow my pride and get help. Thank you to everyone, very much. Thank you National Debt Relief for helping me start my journey to financial stability.
Reviewed Aug. 6, 2018
I was helped by Manwa, and she was very helpful through the entire call. She answered every questioned that I had, and was friendly throughout the entire thing. She definitely made this process really easy. I have a more knowledge of everything that will happen within the next 36 months of my debt program.
Reviewed Aug. 6, 2018
Very friendly, informative, and honest. Thank you. Elijah was extremely helpful. I felt like I was being treated with respect and that I was going to get the help I needed. I felt like this company is trying their best to help me out. I appreciated that.
Reviewed Aug. 6, 2018
Just starting program. I will say that Steve was very informative and gave me confidence and assurance to move forward. Gabriella took care of my welcome call and was also informative and very helpful. Thank you.
Reviewed Aug. 6, 2018
My experience with Mr. Robin ** was excellent. He had all the information needed to answer any/all questions I had and without any hesitation. He was very pleasant and understanding toward my circumstances which was appreciated. Also Ms. Monique ** was excellent as well during her "welcome call" and very helpful with some computer tasks necessary. She was great!
Reviewed Aug. 6, 2018
We are very satisfied with our agreement with the counseling we received. Thank you so much for helping us in our time of need. We are saving quite a bit each month and able to meet our other expenses. Now we can live a little more. We hardly had enough for gas and groceries.
Reviewed Aug. 6, 2018
Crystal **, Debt Specialist at National Debt Relief did a very professional job of explaining the program. I was surprised and pleased that she responded back to me on a Saturday. I reached out to her again on Monday and again her response time met more than my expectations. So far I am pleased with the thrust of the program in its attempt to help bring my credit card debt under control. I look forward to concluding the program ASAP.
Reviewed Aug. 6, 2018
All was well. Thank you for your service to us all. Every one has been very helpful in this process. We appreciate the quick responses by way of phone calls and by way of emails. Your quick feedback is very much appreciated. Thank you again for all of your help in these matters.
Reviewed Aug. 6, 2018
Matt was wonderful and very thorough. He took his time and was very patient. I was nervous but he assured me that everything will work out for me in the long run if I just stick with the program and answer all calls/emails.
Reviewed Aug. 6, 2018
Was very friendly and walked me thru the program, easy to understand. Helped me sign all the paperwork and did not make me upset because I was in debt. Also was a short progress. I tried another company before, you had to send them all kind of paperwork, wanted the paper snapshot switch. I very hard time doing since I aim the age group that grow up with computers.
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