National Debt Relief Reviews
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,549)
- (5,572)
- (1,370)
- (601)
- (517)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed July 1, 2019
Everything and everyone I've dealt with so far with National Debt Relief has been exceptional. Jay ** made it a very easy process to begin with and answered any and all questions I had. Other representatives I spoke to, during my welcome call and prior, were all extremely polite, friendly and nothing but helpful. Looking forward to fixing my debt and starting fresh!
Reviewed July 1, 2019
Was helped fast, everything was explained well and a game plan was set up fast and will be out from under my debt faster than I thought was possible. I figured it would take a lot longer to get all of my debt taken care of, but with their help, it will be sooner. Thanks again.
Reviewed July 1, 2019
This experience overall was scary at first but with all of the explanations given it became clear and understandable. NDR has given me a solution to a hardship, and the representative and customer service were all very knowledgeable. I am pleased and looking forward to a positive outcome.
Reviewed July 1, 2019
So far the experience has been good. Everyone has been very helpful in answering our questions and being patient with us. We just got enrolled. The Welcome Call went well. Marvo who we got started with was great. We are hoping this works without any legal action against us.
Reviewed July 1, 2019
Everyone I have spoken to are really knowledgeable and helpful. It has been a great experience each time. I look forward to being debt free and will definitely recommend this program to my friends and family. Thank you. For just being nice!
Reviewed July 1, 2019
Everything was very well described to me by Clinton ** and then from Edwin at the welcome center. I so appreciate the help in resolving my debts. I cannot begin to express my gratitude. The two individuals that I dealt with were very helpful.
Reviewed July 1, 2019
I have been going through a really rough time, with husband's illness, and was am afraid for our financial future. Adam and other team member explained everything to me, on how I can be debt free in little over 3 years... What a blessing. Thank you, for such a great program and great customer care representatives.
Reviewed July 1, 2019
It was very easy to talk to everyone involved with getting started on my debt relief. A load has been lifted from my shoulders. Parker was very understanding of my current situation. Being able to do everything over the phone and by email made things go faster. Thank you!
Reviewed July 1, 2019
Felt like they cared and wanted to really help me. They made me feel like things are easier now. Great and open communication with you, and you are in control of your account. They explain everything to you. Thank you!
Reviewed July 1, 2019
Your staff has been very helpful in helping me with my situation. They gave me good information to help me get out of the debt I am in. It is definitely hard to admit that a person has financial issues but sometimes a person has to look for help. Thank you!
Reviewed July 1, 2019
I just began my approved process but everyone has been very helpful and understanding. I have been very apprehensive however they have been very supportive. I am looking forward to getting out of debt and get some relief financially. I am very excited to have found National Debt Relief.
Reviewed July 1, 2019
The enrollment process was tedious, but SO WORTH IT. This was the best program I’ve enrolled in because they will advocate for you. I do not like getting harassed by creditors, and NDR removed that issue altogether. I highly recommend this company.
Reviewed July 1, 2019
Hello, So far I have had a great experience with your office. Everyone has been so very helpful. I am glad I picked up the phone and called. Bryton was so very helpful in helping me get everything together and come up with a great plan that will work for me. Thank you all so much.
Reviewed July 1, 2019
I was very pleased with NDR debt specialist Jaspal. He answered all of my questions. Thank you for helping me get out of debt. I felt hopelessly buried in my debt with no way out of debt because I was only making minimum payments.
Reviewed July 1, 2019
Was drowning in debt and struggling to pay bills, we had so much credit card debt and interest just kept adding up on it. I had no idea who to turn to! National Debt Relief gave us a peace of mind and provided us with enough information to make this an easy transition.
Reviewed July 1, 2019
The agent that set up my account was very helpful. Explained every process carefully and took his time. Walked me throught step by step. Great Customer Service. The welcome call was handled the same way. Everything explained in detail. Excellent Customer Service.
Reviewed July 1, 2019
Everyone that I have talked to from the very first call has been very friendly and courteous. They have been very helpful and thorough. I am hoping to be out of debt very soon and I think this way was better than a debt consolidation loan. Went that way before and I'm right back in debt again.
Reviewed July 1, 2019
Thanks for providing an excellent welcome call with all the info I needed. Now I know when my payments are due, how much debt I am enrolled in, when my debt will be paid off, and a lot more. Agent was professional and listened to my questions.
Reviewed July 1, 2019
Every question that I had was being answer before I even asked. I am very happy with the customer service that was provided. I am honestly very impressed. I’m excited to see the results and I am grateful I found this company online.
Reviewed July 1, 2019
Everyone I spoke with was intelligent, thorough, compassionate and understanding. I would recommend them to anyone looking get their credit card debt obliterated. Their follow-up and responsiveness was outstanding. I am very happy I made the move to National Debt Relief.
Reviewed July 1, 2019
I love National Debt Relief. There are things I’m sorry about, but they said that they could do some things that I would like. The best part is, everything seems to be going fabulously. Using them was the right decision. I’ve had them for quite a while and the whole time, they have been taking care of my account. The negotiator told me that if I ever have any problem that bothers me or if I don’t like something, we would discuss it, but we never had to. I'm very happy with the process.
Reviewed June 30, 2019
There’s so many fees. I basically paid almost my original debt amount back. NDR got most of my credit card bills lowered by a lot only to have to pay large fees to NDR. I’m finally out of debt. They make you think that you’re saving so much money working with them, but in my case I didn’t. I should have worked out a deal with my original creditors or used a different debt relief company.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed June 30, 2019
We are very happy with our decision to become debt free and how easy it was to make this decision after discussing our issues and concerns with Diana **. She was very knowledgable with our concerns to continue with this program and we are looking forward to becoming debt free.
Reviewed June 30, 2019
Everyone I’ve spoke to so far are very knowledgeable. We are very relived we have found someone to help us with our troubling times. Everyone has been so helpful and kind. I would definitely recommend them to anyone in need of help. We had nowhere else to turn.
Reviewed June 30, 2019
I researched all the debt relief companies, compared the reviews and selected National Debt Relief. Their services are excellent and they’re handling everything wonderfully for me. I’ve dealt with two different people on the phone and my experiences have been wonderful. They’ve gone above and beyond what I would consider average. Anytime I called them, they’ve been spot-on in getting me on the phone and answering any and all questions properly. And if I asked anything in writing, it was sent to me as fast as virtual posts would go. The only thing I don’t like about the program is that we go through a third party who takes the money out. I’m kinda old school - one company and one person. I don’t like multiple hands. They should get rid of that third party.
The cost in relation to the quality of service I got was excellent. If a dollar is owed, a dollar should be paid. That's the way I live so if I owe the money, I should pay the money. But strange situations, such as my medical history that I’m going through right now, makes it impossible. That’s the only reason I went through negotiations. Otherwise, I was looking at a chapter seven, which I did not want to file.
I have two creditors left, but I’m pretty much capped out on what I can afford at this time so it’s gonna be a longer process than what I was assuming. But with everything else in life that has been going on and as stressed out as I am with my health, working with NDR has taken a tremendous burden off of my shoulders. They’re keeping me in the best standings that I can have with my creditors. I’d tell others to utilize NDR's services.
Reviewed June 29, 2019
Working with NDR was easier than I expected. The associate on the phone was clear and helpful throughout the entire process. They were also very polite and nice. They answered all my questions and left me with a feeling of relief. Thanks NDR!
Reviewed June 29, 2019
I have been struggling with keeping up with my debt, I had seen the ads for National Debt Relief and decided to give them a call. The process was quick and painless. The reps that I spoke with were very knowledgeable and answered everyone of my questions. Highly recommend!!
Reviewed June 29, 2019
Rhonda & other agents read the program to me and explained how to sigh/initial the forms. I forgot to check the accuracy of the spelling of my last name and had to redo the form after the error was corrected. Everyone was friendly & helpful.
Reviewed June 29, 2019
Justin was so very helpful and answered all of my questions thoroughly and made sure I understood everything as we went through the process. He made the decision to choose your services easy and after everything was done, what a relief I felt. I know I have made the right decision. The follow-up call with David was just as thorough and he answered all my questions. Your specialist were wonderful and treated me with respect and understanding.
Reviewed June 29, 2019
Clear & understanding. Very helpful and willingly to listen carefully. Thank you for being polite! I have fallen into a dark place without knowingly how to get out. I've spoke to my bank and creditors and all they wanted to hear is when is their money coming. Thanks again NDR.
Reviewed June 29, 2019
It started off great. Lot of information was passed on and communication was on a regular basis. But once we signed on, the communications slowed and we found out there was some wrong information given to us by our account rep. He told us to stop making payments, know the credit cards were somewhat new and we're supposed to make at least 6 months of minimum payment. That was a huge miscommunication as it could've cost us a lot. Seems the process has some gaps.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 29, 2019
Taj and Christina were both amazing in helping us understand this process. I really gave Taj a run of for his money with the questions I asked and he helped us thoroughly comprehend the process. Excellent customer service and care! I am very impressed.
Reviewed June 29, 2019
Agents has been very helpful, professional, and most importantly they have provided me with much knowledge on the program. Hoping that this program will be beneficial for the betterment of my future. I am looking forward to what my future holds.
Reviewed June 29, 2019
Amazing, they were very kind and helpful and walked me through the whole process. They thoroughly explained everything that I should expect while being enrolled into this program and that they are here for me and here to help make this transition easier.
Reviewed June 29, 2019
The 2 representatives I spoke with were very helpful and knowledgeable. I appreciate their help very much and I would definitely recommend their services at NDR to others. The 2 representatives I spoke with take pride in what they do and they truly want to help their customers.
Reviewed June 29, 2019
I did an online request over last weekend and someone had emailed and called me on Monday... very quick... since it was easier for me to correspond via email, Michael ** was very responsive... any questions I had he had replied back in a timely manner.
Reviewed June 29, 2019
The process was easy and everyone was very helpful. We were thinking of alternative ways, I google debt relief and found you. At first, I hesitated, but after talking with Armani **, I knew this was the correct choice. He help me through the process and was very understanding.
Reviewed June 29, 2019
Never expected it to go so easy and smooth. They made everything very clear so there will not be any surprises. Terrence ** was awesome and very patient with us. He has a great sense of humor and laughed at my dumb jokes. Hector who welcomed me into the program was also great. In my opinion, I think that both of them deserve a raise!! lol. I look forward to conquering this giant with your program!!
Reviewed June 29, 2019
I was referred and actually connected directly to NDR from AmOne. NDR has been great at explaining the whole process and answering all my questions. The only thing I would say would be that one person said I could pick which accounts I could include and the other said I had to include all of the accounts over $500 balance.
Reviewed June 29, 2019
I was looking for peace of mind and needed help. Very satisfied with the process. Team members were helpful and answered all questions. Once my decision was made to enter the program, everything was explained thoroughly. I am anxious to start re-building my financial situation.
Reviewed June 29, 2019
My experience has been nothing but amazing! Every question I had was answered honestly and quickly. Never have I once felt like I was making a wrong choice. You made me feel so good about this choice. I am excited for this new chapter! I can’t thank you enough! Thank you!
Reviewed June 29, 2019
Excellent customer service in all respects. Geetu **, my initial contact to start this process was exceptional in all regards; knowledge base, efficiency and kindness regarding my situation. Xavier from the Welcome Team was also great. Thank You!! I look forward to working with your company and staff.
Reviewed June 29, 2019
I'm considering buying a home so I needed to get my credit score high. I had dealt with National Debt Relief 17 years ago and we had a good experience. This time they helped me pay off my credit cards, and during my enrollment process, they asked me the questions I needed, I sent them the information they needed and they got me into the system. They sent me some documents that needed to be signed, and I signed them. They explained the contract, which I agreed to initially, and everything is well.
Reviewed June 28, 2019
Hello. I have just started to use your service and I am excited about the possibility of the savings and getting my debt clear however I find that the welcome call is not only tedious but unnecessary. It should be an optional thing not necessarily a mandatory requirement before we can begin the program because a great deal of the information is already covered with the person that signs us up with the program.
So to spend another 3545 minutes to discuss everything that I've already said yes to before instead of discussing something new or if I had general questions and that was my opportunity to do such I feel like that time could be used in a better way in order for the consumer to get the most from the welcome call because you repeating to me the information that I just heard less than 48 hours ago does nothing to help me understand the program, does nothing to help me explore more options about the program and it doesn't help me come up with new questions to understand and I fully understand the program. It's just a rehashing of something that was already said. I don't see the point of it. Big waste of time.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed June 28, 2019
I am delighted and ecstatic to being a part of this program. The representatives were polite and I am certain they worked their best for me to attain the best possible payment plan. I highly recommend this to anyone. I believe they stand by their words and they have A+ ratings by all or most.
Reviewed June 28, 2019
I don’t know what I’m supposed to say. I’m excited about being debt free soon. Everyone I talked to was very helpful. I feel very good about this decision. Both people I talked to were very informative and nice and kind to me. They were very cautious to make sure I understood everything perfectly.
Reviewed June 28, 2019
My experience with National Debt Relief Team have been wonderful to work with thus far. They are very professional and very thorough. I would highly recommend them to all of my family and friends. Both of my representatives were great. Safia ** was awesome and very patient with me and my dad during this process.
Reviewed June 28, 2019
Thank you to everyone who helped me in this process. No question was unanswered and everything was thoroughly explained. Nice customer service department. I hope that everything works out so I can update this with great news about my debt!
Reviewed June 28, 2019
This process is very easy and safe and I feel completely free of my debt and not huge payment. I will be done in 3 years or less. I have over 5 thousand dollars in debt and with this, I can clear out my finances and hopefully get my credit good again.
Reviewed June 28, 2019
The staff who helped get me on track to getting rid of my debt were the best. They helped make this seem so easy and straightforward. I feel like I am on the best track I can possibly be to resolve my debt!
Reviewed June 28, 2019
I’m disappointed in myself for not doing this sooner with NDR! Incredible customer service from the beginning & instant relief knowing what the future will be! Everything is explained SO well & everyone you speak to is SO kind!! If you’re still unsure; just give them a call - all answers will be answered & at no charge!
Reviewed June 28, 2019
Just started with National Debt Relief and so far whom I talked to are very nice and very attentive. The person I spoke to (Brandy **) when enrolling was very aware of my situation and made it very clear to me on how serious my debt was. The person whom I spoke to when getting my congratulations phone call was fast and very nice.
Reviewed June 28, 2019
Nikki ** did a great job in helping me. She was very patient and explained the process very well!!! I would recommend this to anyone in need of debt help! I really appreciate how Deana ** did my welcome follow up call. She was very nice as well!
Reviewed June 28, 2019
National Debt Relief were very knowledgeable in this field. They answered all my questions and concerns professionally. I really like the online website that you can track your own progress as your debt is resolved so you know exactly what all your money is being used for.
Reviewed June 28, 2019
Deshawn was very professional and helpful when I made my initial call to "National Debt Relief". He continued his job in the same manner and I was very satisfied with his customer service as well as his knowledge of his job. Able to answer all my questions.
Reviewed June 28, 2019
Most knowledgeable person and polite, all around excellent service, every single question was answered, what was turn out to be true just please, should have done this a long time ago and I like that your representative will be there for you all the way from start to finish.
Reviewed June 28, 2019
Everyone was comfortable to talk with, and explained everything to my understanding. EVERYONE DID A GREAT JOB, and I appreciated everything they did to help me. They were all kind and considerate, and were very helpful. I would recommend National Debt Relief to anyone who finds themselves in a predicament like I was in. Nicest people, and great to work with.
Reviewed June 28, 2019
Everyone I spoke to was really helpful. The process to get started was a little lengthy, but I feel some sense of relief just speaking to them. I hope this helps me. I would recommend this to others who are in the same position as I am.
Reviewed June 28, 2019
Everybody was great. Marcus and Richie were very good listeners and extra responsive to my current dilemma. Thank you very much. Other than not being able to find my order number everything was FAN-freaking-TASTIC. I would definitely refer a friend to you all guys.
Reviewed June 28, 2019
Both people were very nice and helpful, explained everything completely to my satisfaction. I feel completely comfortable using this company to go through this very unpleasant, yet necessary, process. Having friendly employees really helps when people are calling during a very stressful time in their lives.
Reviewed June 28, 2019
This whole process was easy and so helpful. Struggling is never fun so having people there to help in times of need is very helpful. Not sure how much longer I could have made it without their help. Pressure is off of me now and they are working on my behalf.
Reviewed June 28, 2019
Moses ** and Sonoma ??? from the Welcome Call Center, they were very helpful in going over the documents and answering questions. This a very difficult point in our lives, never thought this would happen to us. Just never know when a hardship can come along. They made it easier once we resigned ourselves to get help. Thank you.
Reviewed June 28, 2019
NDR representatives were very polite and answered my questions in a professional manner. They explained the program in detail. I have a speech impediment (aphasia) as a result of a stroke 2 years ago, but I am felt that the NDR representatives I talked to were accommodating and patient and took extra effort in talking to me on the phone.
Reviewed June 28, 2019
Very helpful with the entire process. They truly make you feel you have people on your side!!! I would recommend to anyone. Especially if you're being harassed by creditors that don't care to listen to your difficult situation. Just give them a call and see if they're right for you. Thanks.
Reviewed June 28, 2019
My experience thus far with National Debt Relief has been great so far. Everyone I have spoken to including Gabriel and Grace were very nice, kind, professional, and patient. More than anything, I’m ready to become debt free. Thank you for all your help Gabriel and NDR.
Reviewed June 28, 2019
Excellent Experience. I felt I was explained very clear and I understood the program. Very helpful along the way and so far great communications with the team. Extremely thoughtful throughout the process, and I have yet to feel embarrassed of my situation.
Reviewed June 28, 2019
This was a scary step for me and I was made to feel comfortable. I already feel respected and my stress is reducing greatly thanks to the professionalism of these specialists. I would recommend to anyone in the same boat as I.
Reviewed June 28, 2019
Edme was very nice and patient with me, although it took some time for to sign the agreement. The welcome person was nice, but sometimes short with me. She was full of information, but not always patient. I'm a senior and sometimes have trouble with working my phone. Thank You.
Reviewed June 28, 2019
I have had the best experience I've had in years dealing with financial problems. The team that I've talked to has been very polite, professional and friendly. I would recommend NDR to anyone looking for help with your financial problems.
Reviewed June 28, 2019
Ed and Clyde are just the best. Had to eat a slice of humble pie by enrolling in the program but I realized I just need to bite the bullet and sacrifice now so I can be in a better financial state down the road. Thanks for not laying any judgment, and even making me laugh. This program is giving me an easy cadence to paying things off and I appreciate the help! Erin
Reviewed June 28, 2019
Very sweet and helpful. All my questions were answered. I did not feel lost and was consistently asked if I had any questions. Customer Service skills are amazing! Tone of voice and acknowledgment when asking questions were nice. The whole process overall was easy and clearly explained throughout the process. Thank you, Dean, for everything!
Reviewed June 28, 2019
I just got enrolled into the program, so far the process has been fast and easy to complete. Everyone I have talked to has been very friendly and they make sure that I understand every step of the process. Hoping to finally get out of debt!
Reviewed June 28, 2019
Robert was so helpful and kind. He made it a simple process for me to understand. Thank You for your guidance. I would recommend debt relief to anyone with a lot of debt. This is the first time I've used debt relief. They keep me informed every step of the way.
Reviewed June 28, 2019
I literally was drowning in my debt and National Debt Relief helped me to breath again. I am so glad I reach out! They are very helpful and so nice! Best decision I have made in a long time! Thank YOU!
Reviewed June 28, 2019
Both Antoine ** & Mona (welcome call) were great to speak to and had the knowledge to make me feel at ease about starting this process. It is good to know that these are the kind of people the will be working on my behalf.
Reviewed June 28, 2019
Thank you for dealing with my creditors. My credit problems will soon disappear. I hope I can get my credit rating in good order soon. Thanks again for your help. The application was tricky to maneuver. We got it done, thanks to Ray who had the patience.
Reviewed June 28, 2019
Was straight to the point. There was no push to sign. I actually did not sign the first time and came back about a month later to sign up. K. ** was fantastic at telling me all the details and having me understand the process.
Reviewed June 28, 2019
Just started the process and so far so good, Dan ** was extremely helpful and took his time to go over all the details with me regarding my situation & setting up a game plan to assist me with my current debt.
Reviewed June 28, 2019
Antoine and then Andrea were very helpful, well informed, and calmed me during my embarrassing call. :/ However, as I JUST signed up, I am curious but hopeful I will be truly helped by NDR. I am truly looking forward to some positive results.
Renu, it's natural to feel apprehensive but we're confident that you can be successful if you follow our guidance and trust the process. Don't hesitate to contact Client Success if you have any questions. Thank you for leaving a review today.
Reviewed June 28, 2019
So far no major complaints. I am expecting my expectations to be met and my debts to go to zero soon. By the way, I could not find my order number. I looked in the agreement, but I did see it. Maybe I overlooked it.
Reviewed June 28, 2019
Natalie was very knowledgeable in answering my questions, of which I had a lot of them. Joshua was very good about getting the account underway. Even Lawrence, the first person I spoke with initially was very helpful. All good and no complaints.
Reviewed June 28, 2019
Every detail was explained to me by Johnathan ** and the welcoming person. All my questions were answered. The experience was long but everybody was so helpful. From the very first call to all the follow ups, Mr. ** was very patient with me and all of my questions. Even the welcoming call was very detailed with all the information that we had to go thru. I would truly recommend this service to anyone.
Reviewed June 28, 2019
So far so good! Franklin and the welcome representative were very helpful and did a good job of explaining things. The emails and phone calls have been productive and worth my time. It will be good to have my accounts handled and moving on with life.
Reviewed June 28, 2019
I'm glad they could help me make things better for me. They also made me feel less stressed with their help. I would recommend them to others out there who might need some relief. This was one of the hardest things for me to do.
Reviewed June 28, 2019
This process so far has been very helpful and easy. They make you feel very comfortable and don’t treat you badly because you have some debt. I can’t wait to finally be debt free and it’s all because of this program that I will finally get there!
Reviewed June 28, 2019
I enrolled today and both the individuals I spoke with were very helpful and not degrading. I was taken step by step through the enrollment process and given specific guidance on completing forms. A real positive experience despite the conditions of my current credit situation.
Reviewed June 28, 2019
I just started the process with NDR. They are making it easy and understandable. The initial process is extremely thorough to get started. Professional and personable communications along with detailed emails keeping me up to date. I appreciate your valuable time and efforts!
Reviewed June 28, 2019
Everyone answered my questions & explained the documents to me clearly. I look forward to participating in the program. My conversations were with Dan ** & Mr. **. I would recommend this program to my friends if they would need it.
Reviewed June 28, 2019
The service and attention to detail was refreshing and thorough. Parker ** and the client success representative were excellent beyond belief. I am a happy satisfied and thankful new client. I would recommend National Debt Relief without a second thought. God bless you all for helping give me peace of mind and joy.
Reviewed June 28, 2019
I looked up National Debt Relief online and they were highly recommended. They didn’t seem to have any issues with the BBB. The enrollment process was easy and simple, and the negotiator seemed knowledgeable. NDR worked with me really well on the payment plan and we are in the middle of the program. One item has been resolved and two are getting worked on right now. The communication has been good and I usually get a phone call fairly quickly.
Reviewed June 27, 2019
Your team worked perfectly in getting me the help I need, they were not only professional. They were kind, caring, and extremely helpful! They have a great way at explaining everything so it is understandable. Thank you so much for everything your team has done so far and in the future!
Reviewed June 27, 2019
Correspondence was really fast and efficient. They helped me understand the process easily and answered my questions sufficiently. I hope they help me get rid of my loans as soon as possible and help me build a good credit so I can be financially stable and confident.
Reviewed June 27, 2019
Very satisfied with the professional National debt Relief. I am so glad I found relief. Antony ** was very professional at what he is doing and the welcome call very was special. I feel safe. I recommend a friend. Great job.
Reviewed June 27, 2019
Extremely knowledgeable and helpful.. Courteous. She helped me in every way and I felt confident with her guidance. Bianca certainly knows how to explain things so they are easy to understand. I would highly recommend her for help to anyone who needed it.
Reviewed June 27, 2019
They were so helpful and explained everything very thorough. And I’m very glad that they helped me! They were awesome! I was very skeptic at first but I was assured that this program will benefit me. I’m very grateful that I found out about this program.
Reviewed June 27, 2019
We had a very clear and simple explanations of the program and we have no question. Ritchie explained everything very clearly. We will recommend this program to anyone that needs the help to get their finances in order. Richie will be highly recommended by Gary and myself.
Reviewed June 27, 2019
Both David ** and David ** were very helpful and informative. Both made me feel super comfortable as I am going through this stressful time in my life. This decision was not an easy one and I really appreciate this "light at the end of the tunnel."
Reviewed June 27, 2019
When I called NDR I was not sure how the program would help me. I do not have an enormous amount of debt but it is large enough that I am struggling. My counselor reassured me that my debt is my debt regardless of the amount. He made me feel comfortable enough for me to give him my SS #. He made me feel not ashamed of myself for getting in debt and was understanding about my situation. I feel so relieved and a burden has been lifted! Thanks NDR!
Reviewed June 27, 2019
The man that helped me was very friendly. Knew exactly how to help me and what I needed help with. Took time to help me through everything. Answered all my questions. I would very much recommend this company to a friend.
Reviewed June 27, 2019
Excellent. People spoke clearly. Jargon was minimally used. I felt both representatives of National Debt Relief had my best interest in mind. All my questions and concerned were addressed. Also, it was great to have a single representative assigned to my case. This provided a personalized experience.
Reviewed June 27, 2019
I am satisfied with the service so far, just started though. Description of the program was thorough and clear. Phone communication was good after the rep picked up the phone but when dialed first I was not sure if its gonna get picked up as there was a music going on for a long time.
Reviewed June 27, 2019
I am extremely pleased with the help I received today. The representatives I spoke with were amazing and made this a very stress free and satisfying experience. They explained everything in full detail and made sure I completely understood everything.
Reviewed June 27, 2019
Helped me so much and made me hopeful for my future with the company. I have had a lot of false hope in the past but this experience has changed my outlook entirely and finally made me happy again. I am eternally grateful.
Reviewed June 27, 2019
Antonio ** was informative, professional and extremely helpful during the process. Antonio explained the program extremely well and the welcome call team clarified and reinforce the information. In all, the process though somewhat disheartening for me, was relatively painless thanks to your team.
Reviewed June 27, 2019
My experience with NDR was extremely friendly and respectful. The two ladies I dealt with were most informed and helped me greatly to understand my rights. Please give them my sincere gratitude and thanks for their help on my situation.
Mr. Jeffry
Reviewed June 27, 2019
Initial Rep was very informative and knowledgeable when answering my questions. He was timely with return calls. The Welcome Rep was thorough while verifying all information. I received all emails in a timely fadhion and they were easy to follow with user friendly links.
Reviewed June 27, 2019
They were very helpful explaining everything to me. Very professional. All questions I had were answered in a timely manner. Even repeat questions. Quick and painless process. Good program. Easy to use interface. I would recommend everyone to use this.
Reviewed June 27, 2019
Process was explained very clearly and where to direct questions was given promptly. I was told when to expect contact from Freedom Debt Relief by phone, text, and or email. Agents were very thorough in explaining the contents of the agreement as well as how to respond to inquiries from creditors.
Reviewed June 27, 2019
The young lady I spoke with was very professional and able to answer any questions that I had at the time. She was extremely helpful and the call lasted the 20 min I was told it would. I am excited about getting out of debt and getting my financial situation turned around.
Reviewed June 27, 2019
The customer service is amazing and the people that helped me walk through the process so far have been very helpful and kind. Nobody has been rude or shaming, even though this is really difficult for me. I really appreciate everyone’s time and effort.
Reviewed June 27, 2019
The experience was great and very at covering everything involved in the process. I would highly recommend to any one who needs debt relief. The reps I spoke to on the phone was great. Just talked a little to fast, but I'm sure they repeat the information a lot every day.
Reviewed June 27, 2019
Very professional and helpful. Explained fully to me the program and looking forward to having my debt problems resolved by working with them. Hopefully all this will be resolved in a timely matter. Thank you for contacting me to resolve my issues.
Reviewed June 27, 2019
I saw the advertisement on a late show; however at first, I didn't went through with my first encounter with National Debt Relief. Then I found that my credit score was not moving, so I decided to join National Debt Relief. The experience with signing up was great.
Reviewed June 27, 2019
They really explained everything well and I'll be glad to be debt free. I'm hoping that everything will work out so I can start making my financial situation better and rebuild my credit and start saving for my future. I appreciate all the help.
Reviewed June 27, 2019
Kester ** was excellent. Very compassionate and non-judgmental. This was a very hard decision for me to make and he made it easy to understand and was very thorough and precise. I would recommend this service to any of my family or friends who are struggling with debt as I was!! Thank you!!
Reviewed June 27, 2019
Excellent customer service. Everything was explained to me where I could understand. I would recommend this to anyone. I slept better last night knowing that my financial problems were going to be resolved. I do not know what my order number is, but Clinton ** is the person that helped me.
Reviewed June 27, 2019
Was easy and customer representatives were friendly and explained everything and answered all my questions. I would recommend this to other people to use. We are hoping this works well for us and we are successful in becoming debt free in the near future. We will definitely tell and recommend this program to people we know. It was easy to enroll.
Reviewed June 27, 2019
The representatives I spoke with at National Debt Relief were very knowledgeable and very patient with my questions/concerns. The program is very hands-on and allows me to see my progress whenever I want by going into my account online. I look forward to working closely with them to achieve a debt-free lifestyle. Thank you so much!
We look forward to working with you too, Deborah. Please reach out if you have any questions.
Reviewed June 27, 2019
All representatives were very friendly and considerate with the questions I had towards my financial freedom. They took the time to make sure I understood everything and reassured me that they would take care of my burdens. Erica was my representative from the start and was very nice and understanding. She took the time to make sure I understood everything before moving to a different topic.
Reviewed June 27, 2019
When I first started program it was contingent on adding the Advanced Recovery account. I told the enrolling person that I had been to court once and that the lawyer said he's familiar with debt relief programs and he would work with me and National Debt Relief to get this resolved. Now over a month later you still won't add the account. I did get a note that they would make an exception this time, but now you're going back on that, saying that person didn't have the authority. the whole point was to get this account added or I didn't want to do program. It would be nice if you could have someone assigned to my account so I don't have to talk to a different person every time I call in. Debt is personal and you don't seem to care enough to make a person feel comfortable with new person each time. I wouldn't recommend this program to anyone.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 27, 2019
Please give my warm welcome to Kesha **. She was so helpful during my process with my debt consolidation. I can not Express how thankful and patient she has been with this whole process. Definitely know how to do her job and goes over the moon for her customers!
Reviewed June 27, 2019
Good experience thus far. It seems as though this will be a great program to help us and allow us to become debt free sooner. We look forward to working to get these debts resolved as soon as possible. Thank you.
Reviewed June 27, 2019
Both people that I spoke with made the conversation smooth and easy to understand. I feel comfortable working with this company. They were knowledgeable, understanding, timely, supportive, and kind. I look forward to getting out of debt and to working with these people in the future.
Reviewed June 27, 2019
The overall process was satisfactory. I did have issues with the first representative following through with his part of the process. The representatives should not just read a script but have more knowledge of the options of the savings account so they are more prepared to answer questions.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 27, 2019
Very professional, very clear about the program and how it works. Made sure I understood the effect on my credit report at the beginning of the program. I am very excited to get started, has given me hope for the future.
Reviewed June 27, 2019
My experience has been wonderful. Jeremy and Kirk were able to make me comfortable enrolling into the plan. I am praying that this is my solution to not feel like I am drowning in debt. I hope to be able to get this paid off in 3 years.
Reviewed June 27, 2019
Both representatives were very helpful, knowledgeable, and were willing to work with me to get the best results for me. The entire process was explained thoroughly and questions answered clearly. It was a great experience and I would definitely recommend you to anyone needing financial help.
Reviewed June 27, 2019
Spoke to Eric **, 6/25/2019, he was very knowledgable, never hesitated answering all my questions. He made sure I understood everything. I feel I will be in a good spot with my debt. I was at a point that these debts were taking a toll on me. I will definatly recommend Nat'l Debt Relief to anybody who may be struggling. Thank you so much for helping me.
Reviewed June 27, 2019
Both ladies who helped us are very professional & did a great job to make this as easy & stress free for us as possible! Was easier than I imagined it would be, & explained well by them both!! Very grateful for their kindness & helpfulness.
Reviewed June 27, 2019
My welcome call was very good. She explained everything to me very well and I am very happy to have them help me with my credit debt. I feel very confident in them with the way they are helping me so well.
Reviewed June 27, 2019
Everyone has been so nice and helpful in a stressful situation. My debt has been overwhelming and everyone here has made me feel so much better looking forward to being debt free. I just want to thank everyone for your help.
Reviewed June 27, 2019
Very helpful and knowledgable staff. They answered all the questions promptly and clearly. I am so grateful that I chose this company. I am so looking forward to being debt free. I cannot wait to be done with the program.
Reviewed June 27, 2019
Very helpful. Took time to explain the process. Sharon was courteous and sympathetic and took her time. Bianca also was helpful by going over the process when I called for the final process. l will recommend NDR to friends and family.
Reviewed June 27, 2019
I heard a lot about National Debt Relief from different friends. My daughter did the enrollment process and when I set it up in December last year, I was excited for the ball to start rolling. The reps were very good because after they asked for my information, they would call me and inform me if they got another offer from one of the companies. We would talk about it and set it up. So far, four of my accounts have settled and I still have five more accounts. They said I have anywhere from 18 months to two years left. Also, the payment plan is good. It was a 140 every two weeks and it works out good. I’m happy with the way the company is working with me and the creditors. My credit score went up 45 points and so far, the stuff their doing is excellent for me.
Reviewed June 26, 2019
Everything was smooth and very easy to understand. The ladies helped me through the process and were very knowledgeable of their jobs. Thank you all for allowing me the opportunity to consolidate my debt and make life easier for me.
Reviewed June 26, 2019
Everyone I talked to was very friendly and professional. They answered all of my questions as well any concerns I might have had. I like that I will be able to contact NDR whenever I need to make updates to my account or have additional questions.
Reviewed June 26, 2019
Diana was very thorough & explained everything to me clearly. I felt much better about going with NDR after speaking with her. Both her & the welcoming lady I spoke to were very knowledgeable. I was uneasy about this process at first but they both made it easier and were very helpful.
Reviewed June 26, 2019
The representative Brandy, was really polite and courteous. She explained to me really well about the program and provided information to a question that I had. Periodically she would ask if I had any questions about anything, which was really nice. Her service was great.
Reviewed June 26, 2019
Welcome call was very quick and simple! We went over everything Micheal and I went over yesterday. He asked me if I had any questions while going over things again and he answered all my questions. It was very quick maybe 20 minutes.
Reviewed June 26, 2019
I've had a great experience with National Debt Relief. Clear explanations of everything that involves debt consolidation. Pros and cons of the consolidation/settlement. Great customer service! Step by step instructions and fast communication. Quick responses via emails and phone calls. Customer representatives are patient, flexible, understanding, and they really take the time to explain everything you need to know.
Reviewed June 26, 2019
National Debt Relief has been so welcoming and has offered my family great solutions to get us out of debt! Their customer service is great, Isaac was so knowledgeable in how his company could help us get our financial freedom back.
Reviewed June 26, 2019
Kiara ** and Carlos ** were both very polite and very thorough. They were clear and concise with the information they provided and a pleasure to speak to. I was pleased to speak to them both today and they were a very big help.
Reviewed June 26, 2019
National Debt Relief was quick to respond and very active in describing the program and making it easy to understand. Everyone I spoke with was respectful and kind and there was no judgement. I felt they were well versed and trained in how to help up. I am excited on becoming debt free.
Reviewed June 26, 2019
The customer service reps are always super helpful and kind! This process and the customer service I have received has elevated my anxiety of my situation. I am glad that I took this route to become debt free. I never wait on hold, they are very descriptive of the steps that need to be taken and answer all of the questions I have had! I don’t think I would have been able to do any of this without them.
Reviewed June 26, 2019
I've had a great time working with an amazing team through National Debt Relief and they have done their job well. I would definitely recommend this service to those who need it. It's also a huge help that the representatives go over the plan extensively and get all the fine small details. Thanks again for your time and service.
Reviewed June 26, 2019
I had an amazing customer service experience. All my questions were answered and an error to my full name was fixed thanks to her. My full policy and agreement was read to me with the understanding and patience to stop when I had a question.
Reviewed June 26, 2019
I am very glad to get rid of my debt and to improve myself. Everyone I have talked to has been amazing and extremely helpful. I like that they have reviewed everything with me to make sure I understand everything, even the little details. This is all going to help me tremendously and I can't wait to get back on track and I couldn’t do it without National Debt Relief.
Reviewed June 26, 2019
I never knew this would be an option for me, Anwar was so helpful in the process & I look forward to being debt free soon! I am now paying a lot less money a month and don't have to worry about missing a payment!
Reviewed June 26, 2019
I'm just starting out but so far the specialists and customer service people have been so helpful and explaining things in detail. I feel so optimistic and better about our situation hopefully being on the right track now for debt relief with help from National Debt Relief!
Reviewed June 26, 2019
Everyone I have spoken to has been very nice and helpful. I've been taking care of my brother since the first part of the year and have just put my life on hold. I have had to take him to all of his Dr. appointments - he has had two surgeries, one on his broken ankle and the other on his eye lid (cancer) and is looking forward to 1 to 2 more on the eye lid. I tried to pay some of my bills but I just couldn't keep up. The stress is beginning to take a toll on me.
Media


