National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed July 8, 2019
I called National Debt Relief, as a last ditch effort, to keep from filing for bankruptcy. I spoke with Cathy, and she was nothing but kind, patient, informative, and understanding. It was a lengthy call, but well worth the time. After finishing with Cathy, I made a second call, to finish the process, and spoke with Frank. Aside from having the best phone voice ever, he was helpful with answering new questions and updating some important information. I am so grateful for their help, and am looking forward to being debt free!
Sarah, thank you for sharing! We've notified the agents who helped you so we can recognize their hard work. We look forward to working with you and helping you to resolve your debts.
Reviewed July 8, 2019
Had received info in the mail but threw it away. A friend told me about NDR and I listened. Thankful that I called. Kyle and Ed were wonderful thru every step of the process. I look forward to working with you and resolving our debt.
Reviewed July 8, 2019
National Debt Relief has been very professional, with a very transparent yet quick and efficient program. Our representative Marcus was very professional and very informative. The welcome call was efficient and transparent as well, on of being very friendly and informative.
Reviewed July 8, 2019
Super easy to get started and finally feel like I can breathe a little easier for the first time in a long time. They are extremely upfront on what the entire process consists of and what will happen and not happen going forward. They were very nonjudgmental and it was a huge relief as it is an embarrassing situation to be in (at least for me) and actually ask for assistance on rectifying a situation I managed to get myself into.
We're happy to hear that you're off to a good start, Tracey. We know it can be difficult initially but remember we're here to support you when you need it. Please don't hesitate to contact Client Success with any questions or concerns.
Reviewed July 8, 2019
The call went great. The representative was very nice and very helpful. She explained all the details of the program to me and also covered important information with me as well as explaining the various phases of the program. She answered all of my questions. Went very well.
Reviewed July 8, 2019
The person I spoke to was pleasant and gave me a lot of vital information. He was concise and made me feel welcome. I received most of this info in my initial call, however, he gave me more things to think about.
Reviewed July 8, 2019
Danny was great. He helped me get started in the program and answered all my questions. Rose helped me with my welcome call and it was perfect. She went into all details for me and made me feel up to date with everything. I've had a great experience and can not wait to be debt free with your help!
Reviewed July 8, 2019
People were super helpful and patient even though I had to drive to nearby internet access. They stayed on the phone with me while I did. I just want to get rid of my debt, and I think this is a good choice.
Reviewed July 8, 2019
It was a great relief knowing that no matter what the financial situation was National Debt Relief took on the creditors and made life easier for me. Couldn’t have done it without them. It was just a weight taken off your shoulders just being able to live debt free again.
Reviewed July 8, 2019
Very pleased with the response and courteous service I received. The staff were very helpful and explained everything and answered all my questions. It was easy to sign up and get started. The peace of mind satisfaction was a big relief, and I experienced that right away.
Reviewed July 8, 2019
All I have to say is kindness goes a long way. I have experienced it throughout this beginning process. From the beginning to the end the process has been very easy for me to understand. From Theodore to the welcome call representative I received much kindness.
Reviewed July 8, 2019
Updated on 02/20/2021:They've done a wonderful job. They have always stayed right on top of it. Any questions I've had, they've answered them right away. Things worked out great. Working with them has taken a lot off my mind and got rid of a lot of worries.
Original Review: The staff has been so polite and comforting in this process. I was reluctant and scared but when talking to the reps... I feel so much better and I can finally breathe again. Thank you for this opportunity to get my life back.
Reviewed July 8, 2019
Both Rachel and Nancy help me to get started with your program, and were very efficient in getting me all the information in a timely manner. I was able to fully understand how this program works in order for me to pay off my debts.
Reviewed July 8, 2019
The two men I've worked with throughout this process, Kizabi ** and Ed **, made it easy to begin working toward becoming debt free. My questions were answered and the steps were laid out in a manner that is easy to follow.
Reviewed July 8, 2019
I just moved and everything got out of hand. I enrolled in National Debt Relief's program and have been with them since October 31st. It’s a four-year process. They’ve gotten one debt paid off and they're paying off three more. There's one that they’re going to find out and discuss how to pay off as being agreeable to both in writing. From what I saw last time I looked, if this one that they’re discussing right now gets in writing and everybody approves it, this will be 40% of the debt. There is like 25% of it already paid off. I’ve recommended National Debt Relief to two people.
Reviewed July 7, 2019
So far the representative have been very helpful and patience in answering my questions. I am just beginning the process and look forward to complete financial freedom with NDR. My initial contact, Mr. ** was very clear and concise. HE was very helpful with all the questions I had from the very beginning.
Nadine, thank you for taking the time to leave a review. We're glad that our agents answered your questions to your satisfaction. Remember, if you have any additional questions, please don't hesitate to ask. Contact Client Success to speak to one of our agents; they are more than happy to help.
Original Review: July 7, 2019
I feel your Welcome Specialists should be more trained not only reading what the program is about but be prepared to take on any questions your Client may have, truly listen to their questions/concerns, have some empathy for those new in the program such as myself and always be kind instead of judgemental. That would bring more ease to New Clients stepping something new like this debt relief program.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 7, 2019
I had a great experience with National Debt Relief. I lost my job and sought them out. I had also used them a long time ago for a very small amount when I was in my 20s. It was not near what I was dealing with now. The enrollment process was simple and reassuring. The reps were great. They always answer questions and everybody is patient. They always gave me the chance to talk. Plus, I didn't feel embarrassed.
The payment plan they set me up with was good. They asked me what was comfortable for me and they told what was realistic so I found the payment plan very easy. I fell behind once I had been with them and I lost a few of my creditors, but NDR still went after them anyway and got them back in the program with me. I was in a four-year realm for the project when I started and I'm about in a year in. But I'll probably finish up 18 months before the project is over. Plus, my credit is back too.
Working with NDR has had a tremendous impact on my life. They gave me a chance to step up to the plate and, not just balance out the mortgage, but give my daughter a little extra. NDR took all the pressure off of me, which took all the pressure off my family and my family could function easily. NDR is not advertised enough. I've recommended three people to NDR. I told them that it's not a hard process to figure out and that NDR will be there for them.
Reviewed July 6, 2019
Customer service was super. Thank for the help so far. I'm finishing to start my process and Mona and Armani are great. Right now hoping the help is as good as I think it is. It is a relief for help with these interest on these credit card.
Reviewed July 6, 2019
The two ladies who helped me were spot on. They answered all questions, were patient and didn't force me into any decisions I wasn't comfortable making. Shelley allowed me time to take a day to think over what actions would be best for me to take. I really appreciated all the help and information provided.
Reviewed July 6, 2019
Great customer service. Very friendly and helpful. I wasn't sure about what I was getting myself into but with the help from the people from NDR I was able to make a plan that will fit my budget and get me Debt free so I can accomplish my goals in my life. Thank you guys very much! I really do appreciate everything!
Reviewed July 6, 2019
Quick response and very friendly. Answered all my question. Very professional. Offered all the info I needed to make a decision that will benefit my family in the long run. Everyone I spoke to was very attentive to my needs and explained everything very clearly.
Reviewed July 6, 2019
These people had a lot of patience to explain everything to the best of their knowledge. I was very afraid to take this step and Chad ** made me feel a lot betters don't know if I ever going to fell at ease, because this will take a lot of effort on my part, and the paperwork is exhausting. Also the process of creditors calling me is going to be very hard, but, I did not have any choice.
Reviewed July 6, 2019
I couldn’t pay my bills and I read reviews on National Debt Relief. I gave them a call, asked them a bunch of questions and made my decision right there. During the enrollment process, I just had to give them my creditor information and then go through how much money I make on a monthly basis, and what my debt-to-ratio is compared to my income. The rep was very helpful and I was comfortable working with him. I told the reps at NDR my situation and how much debt I was in. I couldn’t afford the payments and I did not want to declare bankruptcy, so they told me what they could do for me. So, it was good. They knew whenever I logged in to my account and checked it. Then, whenever I have questions, I always call and they gave me an answer on whatever I asked.
I was working with three creditors and two of them has settled but I’m still waiting on one. My payments weren’t that bad and it has saved me a great deal of money. I was on a 42-month program and I have a year and a half left. NDR keeps me out of debt because I cannot get any credit cards or anything because I’m in this program. I committed myself so I’m gonna finish and follow through on it.
Reviewed July 5, 2019
Upon my initial phone call customer representative was very respectful and understanding. Very understanding of my needs and willing to assist in ways to help me get things taken care of in a timely manner. I would recommend to my friends and family if they need it.
Reviewed July 5, 2019
My application and enrollment experience with National Debt Relief was both enlightening and comforting. My family has experienced serious medical trauma during the past year and our copays and hospital bills were significantly above our ability to repay while still paying off debts we had accrued. I was embarrassed and overwhelmed by the thought of filing bankruptcy or finding another way to resolve our financial dilemma. The team of individuals at National Debt Relief were amazing. They were comforting and treated me and my spouse with respect and dignity. The process was easy to follow and the enrollment took far less time than I imagined. I give the National Debt Relief Family an A+ for their caring professionals and their streamlined approach to getting me and my spouse enrolled in the program. Thank you for showing a compassionate and sensitive approach to my family's needs.
Reviewed July 5, 2019
Both Gary and the welcome team member were very helpful. They helped to explain my options in this difficult time. They made this progress easy although it was a tough decision I had to make for mine and my family's financial future.
Reviewed July 5, 2019
The service representative was extremely nice and very professional. She covered all information thoroughly and in great detail. Overall, I was extremely satisfied with my experience and would definitely recommend National Debt Relief to others in a similar situation as myself.
Reviewed July 5, 2019
I honestly thought the process was gonna be tedious and degrading. I can't believe how wrong I was. The representatives that I spoke with, Jonathan and Javier, were absolutely amazing! They answered all my questions, walked me through the program and most of all they treated me with compassion and fairness. It's not easy to ask for help and sometimes you have to bite the bullet but I guarantee that this will be the best move you make in a long time.
Reviewed July 5, 2019
Great experience with all involved and very efficient and easy to understand and complete to begin my debt free journey! Both representatives that I spoke with were extremely knowledgeable and helpful! I would definitely recommend this process to anyone struggling to pay off debts.
Reviewed July 5, 2019
It was so good that I tried to contact this site. Now I won't be having too much worry of my debts.. The one who helped me is so nice and give me the complete details about it and I'm thank you for that.
Reviewed July 5, 2019
The service from NDR was professional and the people I spoke to seem really concerned in that we understood the commitment we were getting into. Although I did not enjoy calling them, I enjoyed the experience. I think it is a good program with anybody in a tough financial situation.
Reviewed July 5, 2019
Chris our consultant was amazing, he made us feel very comfortable with our decision to use their company. He took a ton of time to explain in detail what and how it would happen. He answered any question that we had without any hesitation.
Reviewed July 5, 2019
He was the most friendliness person. He explained everything in great detailed. It was quick and easy. Made me feel such a stress relief that my debt was going to be settled. And he made using my online client portal account so simple to use, I can't wait to start making payments, I can get my life back. Thank you National Debt Relief.
Reviewed July 5, 2019
They were very precise in explaining the program and explaining all aspects of it and ensuring I understood them. They will handle all aspects of resolving the debts. The process of doing all the paperwork was quick and signatures done online.
Reviewed July 5, 2019
I was well taken care of in understanding the process and obligations on my behalf, and stay on until I graduate from the program. The customer service agent Safia was very helpful in explaining in a manner I could understand. Plus later the compliance call agent also was very descriptive in making me understand my commitment to this program.
Reviewed July 5, 2019
So far working with National Debt Relief has been easy and they have done a good job explaining the process to me to ensure I am able to reach my end goal successfully. I truly feel like a weight has been lifted knowing I am in good hands and can get out of debt and rebuild my credit score. Thank you very much!
Reviewed July 5, 2019
This is a stress free choice and the best thing I could do and I'm glad I have you guys helping me out with this situation. Everything is going great so far. Thank you for everything you guys are doing.
Reviewed July 5, 2019
Great experience. Very helpful people. Everyone that I spoke to on the phone explained all information very well. The service was fast and everyone was knowledgeable and helpful. Made our decision very easy. I feel better now with this debt plan.
Reviewed July 5, 2019
My representative, Greg **, was courteous, understanding, and extremely helpful. Explanation of all aspects of the program were laid out and explained clearly, while keeping the details simple and straightforward. My Welcome Call was handled by a different representative, who handled my questions with the same professional and courteous manner. So far, my experiences with NDF indicate an easy to work with, professional company, utilizing only the highest quality Customer Service Representatives and adhering to a superior level of conduct and attention to detail.
Reviewed July 5, 2019
I was very pleased with the customer service I received from Edgar and Sharon. They were very professional. At the same time they were not robotic, like they were reading from a script. They did not make me feel like I was a bad person for having to do this. I would most definitely recommend NDR.
Reviewed July 5, 2019
Very thorough and comprehensive approach to resolving my revolving debt. Our family is very appreciative to have a way to minimize the credit card charges and exorbitant fees that take away thousands of dollars over the duration of time. I was completely satisfied with Mr. ** and the team's efforts to get the best solution to our problem.
Reviewed July 5, 2019
I just applied today. Great service and understandable questions. They will work with you no matter what the emergency is. This program will definitely help you resolve your debt in quicker than you think. I definitely recommend to anyone who is in debt.
Reviewed July 5, 2019
The agent that assisted me was very helpful and informative. I feel confident and comfortable with my ability to complete the program. I was given guidance and information that will assist me with getting started and in the months to come.
Reviewed July 5, 2019
I'm sure that in the course of your work, helping people in resolving extreme debt they find themselves in, you find your clients may be nervous and unsure about the process as a whole. Although I do look forward to being out of debt in 5 years as your program promises, I'm extremely nervous as I have for the most part considered myself to be responsible about how I utilize my credit. As you know life plans can sometimes throw you curve balls which can throw you and your finances sideways very quickly. Even though I am just starting with the program, the people whom have assisted me in getting started has been very helpful!!! If at any points in this journey I can deposit extra funds into the savings account designed to resolved any agreed upon settlements quickly, I will definitely do that to show my good faith towards this program.
Reviewed July 5, 2019
Everything was explained average and to my understanding and all my questions were answered to great satisfaction. I thank you and your team for helping me become debt free. This will help my family out a great deal. I’m saving so much money now. I’m glad to be working with you all.
Reviewed July 5, 2019
Agents were all very kind and patient with me and provided the needed information.They were very organized with the work that needed to be done and made sure my name and all other information was accurately gathered. They all acted like the professionals one would expect them to be.
Reviewed July 5, 2019
Everyone was extremely nice and patient with me. Very informative. I feel like a load has been taken off my shoulders. Thanks to all who helped me. Especially Paul ** who explained all things and took time to tell me what I had to do.
Reviewed July 5, 2019
Both persons that assisted me through this process were friendly professional, knowledgable and most importantly.. very thorough. [Oscar & Edmund] I very much appreciate their support. This was a process that I thought would take days to get through and it was able to be setup and completed within hours which is beyond my expectation.
Reviewed July 4, 2019
I saw a commercial about what NDR does to help with your credit card debts, so I call them immediately, the agent I got on the phone seemed to have my best interest, and explained my options to a level I can easily understood. I'm convinced this program will get me out of debt, thank you for your help.
Reviewed July 4, 2019
Everyone was so informative and helpful. Explained the process of their debt relief program with easy to understand verbiage. The customer service representatives were easy to talk to and empathetic to my situation. Which helped make entering this program the right choice for me.
Reviewed July 4, 2019
Everyone was very helpful and courteous. The process was quick and easy and I feel that everything will be taken care of in a timely manner. I could not have asked for better customer service anywhere. I would recommend anyone who needs help with having too much debt to give them a call.
Reviewed July 4, 2019
My welcome specialist was very nice and thorough. Ensured that I understood the terms of the program and when my first payment is due. Also, provided me with the customer service number to call if I have any questions or concerns.
Reviewed July 4, 2019
The people that I worked with were very detailed in the program that I was enrolling in. The company was very prompt in getting back with me to communicate that I qualified for the program. Nate was very clear in explaining how the programed works. The welcome call, was the same experienced in giving details of the program and the next steps I needed to take.
Reviewed July 4, 2019
She was very through explained everything in detail. We talked about taxes and my accounts. She wanted to be sure I understood everything. I spoke to two different women and they were very polite in speaking to me. I would recommend this company to everyone. Thank you Lena
Reviewed July 4, 2019
Edgar was very informative. He helped me understand the process and reassured me that this will be a positive situation in time. It is the first step in gaining control of my future. My welcome call was just as reassuring and comforting. I feel very confident in my choice to trust National Debt Relief to walk me thru this process. I can’t thank you enough.
Reviewed July 4, 2019
"National Debt Relief is saving our lives." We are so glad that choose National Debt Relief because everybody that we talked with was very helpful, explained every single thing, answer all of the questions, and they are very friendly. We would recommend to friends.
Reviewed July 4, 2019
I was nervous about entering the debt relief program but everyone was so nice and helpful. I felt confident that I was making the right decision. Both Mr. ** and the representative that helped with the welcome call went over and beyond providing the best customer service ever. They took the time to explain everything and detail and listen to my concerns and questions. They provided excellent service!
Reviewed July 4, 2019
We called on Monday night at 9 pm. Almas explained the plan to us explicitly down to every detail. He was professional and compassionate regarding the situation we are in. I have been very ill and in the hospital 3 times in the last 6 months and were in a position that we would start being past due on our bills. We applied and was approved that night. The plan is going to save us almost $600 a month compared to $1600 a month towards our credit card payments. This is going to help us so much! And we will be debt free in 4 years!
Reviewed July 4, 2019
I was very pleased with my service at the National Debt Relief Center. I spoke with Garry and Gloria and not were very helpful and supportive. I felt Gloria could have taken a little more time going through the material even if it was a repeat. She spoke so fast I almost had anxiety just from trying to keep up and I pretty much knew the material as it was a repeat of my initial contact.
Reviewed July 4, 2019
Danny and Vanessa were great! Very helpful and answered all my questions. Danny was very diligent and very knowledgeable with each questions I asked him. Vanessa was also very great and friendly she answered all my questions. Thank you for all your help.
Reviewed July 4, 2019
Great experience was very helpful and helped me through the process with easy questions. People was great to talk with and help me through everything and made me feel good about everything. Being debt free is what I want to do.
Reviewed July 4, 2019
My experience was something that was helpful to my knowledge. I do recommend and already recommended to someone that is need of help. I was getting there a opinion about the program. At the same time I’m explaining to them, they asked me to to give them their number. I chose this option before I chose bankruptcy. I made a good choice.
Reviewed July 4, 2019
Details were well explained. All questions answered about how the program works and what to expect. Phone reps were both professional and courteous. Reviewing my details off soft hit credit report result in a quick determination in regards to qualifying for program. Disclosures were detailed and clarified to assist my decision making whether or not to go ahead with the program.
Reviewed July 4, 2019
I was in a lot of debt, and I wasn’t able to get out of it by myself. I looked National Debt Relief up online and saw good reviews. I'm in their debt consolidation program and they talk to the creditors. Everyone’s been great, really helpful and really sweet. They really worked with me and my budget. And if there’s any time when anything comes up, they're very helpful with trying to help me figure it out. It’s been a really good customer experience.
Reviewed July 3, 2019
Everyone was very helpful... I was helped by two woman and they made me feel at ease about getting my debt on the road to being resolved. They answered every question and they were very patient with me as well.
Reviewed July 3, 2019
I initially spoke with Patrick ** and then followed up with Jasmine and I must say that they both explained everything to me very clearly and professionally. They took all the time needed to answer all of my questions and gave me all the necessary information that I needed to move forward and I will absolutely recommend them to anyone that needs help straightening out thier finances or consultation..
Reviewed July 3, 2019
Ms. Sheryl is who we started off talking with. She called and keep in touch just like she said she would. She answered all the questions and concerns we may had. Going through we was well informed on how helpful this program would be to us.
Reviewed July 3, 2019
While speech was quick, all information was thoroughly detailed and all inquiries resolved via phone and multiple email communications. The Pros of joining and cons of me trying to become debt free on my own were clearly presented. I felt confident with the choice I made.
Reviewed July 3, 2019
Jeff ** was very patient and helpful. I am a bit of a Luddite so I needed more help than the average applicant and Jeff did very well with me. The results of course remain to be seen, but so far, so good.
Reviewed July 3, 2019
I got excellent and professional service from Michael ** and the phone welcome person (sorry don't have his name). They made sure I understood clearly how the debt relief program works and sounded sincere in helping me in my situation. Thank you!
Reviewed July 3, 2019
Had a great experience signing up for the program. Theresa was very thorough and helpful and put my mind at ease. I look forward to being a part of the program and being successful in improving my credit so I can support my family.
Reviewed July 3, 2019
Nathan ** and Natalie were and are superior in their support, training skills! Their willingness to assist shines through and they have a true talent for calming and guiding a person along every step of the way during on-boarding into National Debt Relief. I am grateful for all they did and are doing for me. Thank you so very much for helping me sort out this burden and to move forward with my life again! Blessings to you both!
Linda
Reviewed July 3, 2019
This very difficult decision was considerably and professionally handled by both people I spoke with. Each was patient with me, made sure I understood, took time for questions and encouraged me through the entire process. They were on top of everything, and I felt SO much better when the process was over than when I began it. Thank you!
Reviewed July 3, 2019
Overwhelmed by debt, I called this company and was immediately helped. Everyone is kind, patient, and professional. The process was simple and clearly understood. Glad I chose them because now I feel at peace again and no longer in a state of worry about bills or how to take charge of my credit.
Reviewed July 3, 2019
Wesley and the very nice lady who did our welcome call were both very friendly, knowledgeable and very easy to work with! They both made the experience pleasant and less painful. Thank you so much for helping us! Wesley understood my situation and was willing to go the extra mile to help us!!
Reviewed July 3, 2019
Great seamless process, they made this decision much easier to make. Both gentlemen I spoke with were very kind and helpful. Andrew was amazing getting this all set up for me and made me feel very comfortable with going with National Debt Relief.
Reviewed July 3, 2019
Everything was simple and easy. It may take a little time to sign up, but it’s worth it. James was excellent and I would recommend anyone who is having problem with debt, to the program. It gives you a chance to get back on your feet, financially.
Reviewed July 3, 2019
The staff was very helpful in getting me started on a debt free life. They provided me a sound plan of attack to conquer my debt in a timely manner. I look forward in working with them to resolve my issues.
Reviewed July 3, 2019
So far it's been a good experience. The people I spoke to were very helpful. I will feel better when my debt decreases. Mark ** was very good and patient with me. The young lady I spoke to today, I forgot her name was also very helpful.
Reviewed July 3, 2019
National Debt Relief is making the process of resolving my debt very easy. At a difficult time like this, it is a sigh of relief to work with a company that offers such great customer service and is so interested in helping me resolve my debt.
Reviewed July 3, 2019
Lia provided excellent customer service by being patient with me, listening and addressing all questions and concerns I had, and ultimately providing me with a light at the end of my debt tunnel. She was careful and thorough in her explanations of the program and how it could save me both time and money in the long run. She communicated the level of commitment that is necessary and saved me from possibly filing bankruptcy.
Reviewed July 3, 2019
Very helpful people that I’ve talked too. So far I’ve had a very pleasant experience. And hopefully I can get this paid off earlier than expected. Thanks for all your help and easy process. It took a little longer for me to get all my bills together. But I finally got it done.
Reviewed July 3, 2019
I was entered into the program on July 1st and the representative who was assigned to me for enrollment did not call me. I called and got George and he was abled to enroll me in the NDR program. Both George and Kim, who called the day after, were excellent and informative. They knew what they were talking about and answered my questions to the best of my knowledge.
Reviewed July 3, 2019
I'm well pleased with the response and accuracy I've received from National Debt Relief. Everyone I spoke to was very informative, polite, courteous and helpful. They made me feel there is still hope in getting my life and finances back in order.
Reviewed July 3, 2019
The people I spoke with from this company were very courteous. They went through the entire process thoroughly. They were able to answer my questions with complete accuracy. They were patient with me with any concerns that I may have had.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 3, 2019
Everyone explained things well. I truly am looking forward becoming debt free. Matthew did a great job and was easy to reach. I am new to this and it is very scary... I hope it all works out and saves me money as well.
Reviewed July 3, 2019
Everyone has been really nice so far. I just enrolled, so I am hoping my experience stays positive. I am hoping this will be everything that I've needed to get debt free and have some support in the meantime. After years of doing it alone, it feels good to have some help.
Reviewed July 3, 2019
I was very impressed with the team I spoke with. I was nervous to reach out to National Debt Relief, and the team let me know I wasn't alone, and explained everything in a way I could understand. Everyone I spoke with was knowledgable and friendly. I feel safe trusting my finances with this organization.
Reviewed July 3, 2019
Patient and kind. Very courteous, friendly, and professional manner. Nonjudgmental approach. Answered questions asked effectively and accurately. Explained process precisely. Very thorough in setting up online account. Hope to be debt free soon. Unforeseen events happen to us all sooner or later. Thank you.
Reviewed July 3, 2019
Simon and Kaitlyn were wonderful, very courteous, kind and respectful. They both made me feel very positive about enrolling in this program. They both were fantastic. I rate them both an A+. I understand now why National Debt Relief was rated #1.
Reviewed July 3, 2019
Colleen was very helpful and knowledgeable of what was going on. She never judge me and my situation. I would recommend your company to anyone in need of help with their finances. I hope that it will be like this over the whole process.
Reviewed July 3, 2019
I used National Debt Relief for debt consolidation and I would recommend them to somebody. They were doing their job and were on top of their game. They called to check to see if there was anything else they would be able to do. I'm not done with the program yet but my credit is getting a little bit better so that’s a plus.
Reviewed July 3, 2019
Best customer Service I’ve ever received. They made sure that I didn’t had any more questions and they also answered all of my questions with patience, politeness and professionally. I loved the plan offered to me. I highly recommend NDR to anyone who is going through cc debt problem.
Reviewed July 3, 2019
Everyone was very friendly and helpful. I just signed up for the program, so it's hard to rate if I'm satisfied yet or not. My only complaint was the exorbitant amount of emails (Reminders daily) made the process seem pushy. Also, a little perturbed by the repetitiveness of information, I don't feel the welcome call is necessary. Everyone was delightful and doing their job, but it was a waste of time, as I had already read the contract.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 3, 2019
I signed up today with NDR. The whole process was in a timely matter. The Representative that assist me was very nice and went over everything with me making sure I understood how the program works and answered all questions I had from top to finish. I was very satisfied with the whole process and yes I would gladly recommend NDR to a friend. Thank you.
Reviewed July 3, 2019
It was very easy and straightforward to get started. They were helpful with answering all my questions concerning the debt relief situation. The staff seemed to really care about your situation. A credit report was ran, then they asked simple questions. They go over everything with you and answer all question that you have concerns about.
Reviewed July 3, 2019
While the experience was a bit overwheleming, it did provide some hope. The NDR personnel did a exemplary job at providing all the information needed to understand the process. Jalena ** and Jasmine, both were excellent in making sure they called me back to confirm I got each step of the paperwork right. We did not want any mistakes. Thank you.
Reviewed July 3, 2019
I just need to say thank and both of the personal representative was very polite, understanding with myself to a good start with the hardships I going through. I like to continue to help myself to positive start so please I believe this is right for me.
Reviewed July 3, 2019
Very good, satisfying with the service and professionalism from National Debt Relief team members. I am very happy with the information that they provided me with my hardship situation. I cannot find the way to thanks them. I am very satisfied with everything they have done for me.
Reviewed July 3, 2019
Called Debt Relief embarrassed about getting in debt but they very understanding, very helpful, knowledgeable. I would recommend this to a family member or friend. I will be relieved of the stress of debt in two and half years and be on my way to happier me and family.
Reviewed July 2, 2019
The process was extremely smooth. It was pretty much quick and painless. I went online on a Saturday evening and was approved Monday afternoon. The process started immediately and we are so excited to become debt free in 3 years. Thank you National Debt Relief.
Reviewed July 2, 2019
Jeff & Jamie were very knowledgeable about the program. They both showed much patience answering my questions and took time to alleviate my fears and concerns. This was a difficult decision to make but with their help and expertise, I now feel confident I made the right one! Thank you, NDR!
Reviewed July 2, 2019
Very helpful and excited to get this started. Looking forward to getting this debt taken care of. I want to be able to buy a home someday and this is my first step. I appreciate everything that this seems to be doing for me. Thank you for being here for us.
Reviewed July 2, 2019
Everyone I talk to explain all my options. I was happy with the whole process. Look forward to becoming debt free. I don't have any questions at this time. I would like to thank everyone for their time and effort. They walked me step by step through the whole process.
Reviewed July 2, 2019
My overall experience was great, the Representative that assist me and signed me up for the NDR was very Friendly, explained everything in details, made sure I understood how the program work. The process was faster than I expected. I was very satisfied with how everything was done in a timely matter. I didn't have to wait for days for call back. My call was returned same day. Information that was requested for the sign up was given to the Representative that assist me. She completed and finalize before the closing of the business today. Great experience. Yes, I would recommend NDR to a friend. Thank you.
Reviewed July 2, 2019
Everyone was great about helping me and I glad that I choose you. Thanks for helping me. I will complete this program and have a better credit. I will let other know about this program, thanks again for helping other.
Reviewed July 2, 2019
Excellent service from start to finish. Very professional, personable, caring team. Thank you! You answered all my questions thoroughly and listened to my story and problem without interrupting me or rushing me. I lost my son and got into a lot of debt... you didn't cut me down for it, you showed that you care and have a heart. That means a lot these days!
Reviewed July 2, 2019
Overall, the process was very positive and easy. The representatives were very friendly and helpful with walking me through every step of the way. I appreciated the responsiveness via phone calls and emails. The communications were clear and treated with respect. Thank you for helping me deal with this challenge.
Reviewed July 2, 2019
This was the most professional and informative experience I have had dealing with a company/program. The program was thoroughly explained before hand, I was given time to review and decide on the agreement with my son before signing - with no pressure from the contact. Bruno (my contact) was very nice, extremely professional and explained everything in great detail. The welcome call contact was also just as pleasant and informative. I thank National Debt Relief for making this experience as (painless as possible) all while allowing me to keep my dignity.
Reviewed July 2, 2019
National Debt Relief is just that - relief from all the credit card debt I was stressing over. I was treated with respect and was not judged. I really appreciated it. The program is explained step by step and they go over the paperwork with you. I know exactly what to expect from their services. Thank you, NDR!
Reviewed July 2, 2019
I have to say, so far my experience has been excellent. I appreciate the honesty and directness of the employees at answering my questions and giving me a clear idea of what to expect moving forward. I hope my experience continues to be this good moving forward.
Reviewed July 2, 2019
Both representatives I spoke with were extremely helpful and gave me a lot of good information on how to be successful in the program. They made me feel comfortable with the process and helped me feel empowered to tackle my debt in a positive manner.
Reviewed July 2, 2019
Danny was professional and considerate of the issues I have with my financial situation. I would recommend National Debt Relief for immediate advice and help to family and friends. The welcome department was equally as well informed on general information regarding the legal aspect but not as thorough as the original representative. Marie did however, review all aspects of her area of expertise. Thank you. Hopefully, I will find all services offered will be able to meet my needs as they arise.
Reviewed July 2, 2019
They were all very helpful and made it simple to understand. Quick and easy process would recommend to anyone looking for help with debt. They answered my questions promptly and were extremely patient. The reviews were spot on regarding this business.
Reviewed July 2, 2019
Just want to say that Ben ** was awesome! He explained everything in detail and convinced me this was the only way to go. I have been hesitant for years and just kept digging deeper and deeper in debt. Ben set my mind at ease and for the first time in years... I am not stressed. Big props to Ben! Also, I believe her name was Camille or Camilla but she did the follow up and was just as nice and explained everything in detail. Thank you guys so much! And I already recommended NDR to a friend.
Reviewed July 2, 2019
These guys were great in helping me understand how they work and what my next steps were. I would highly recommend them to somebody that is in severe debt. Even though my credit will take a ding I need to financial freedom.
Reviewed July 2, 2019
I am very grateful to Mr. ** for explaining everything that the debt relief program has to offer. Mr. ** was very patient, thorough, and exemplified professional. He really makes one feel positive and confident that this is the best solution to be on the best path to debt relief.
Reviewed July 2, 2019
Very helpful and was able to answer my questions. This is a big step and hopefully this will help my life in many ways. My thanks to everyone. The phone calls were very explainable. Hopefully this event will clarify any indifferences.
Reviewed July 2, 2019
Staff has been very friendly, patient, and ensure that you understand the process every step of the way. As this is only the beginning of the process, I have high confidence that the program will go smoothly and already some of the stress of debt has been lifted.
Reviewed July 2, 2019
I want to take the time to thank Patrick ** for our conversation yesterday. I made my call yesterday to resolve my problem with my debt and I was very pleased with our conversation. It is like a calm come over me. I also want to thank Camilla who was also very nice and easy to talk about the welcoming kit. Again thank you both very much.
Reviewed July 2, 2019
The Team I spoke to while getting interviewed was very professional. And went over everything that I needed to know before signing papers. And if I ever need any assistance that I can call them for help. I enjoyed talking to them and listened.
Reviewed July 2, 2019
The representatives were very thorough and informative with the information. Comfortable speaking with the reps. Happy that I went with your company for my debt relief and cannot wait until I finish the program. I would highly recommend your services to others.
Reviewed July 2, 2019
I had been nervous about contacting you but from the very first minute to the last you guys made it painless and easy. I absolutely would recommend you to anybody I know that needed the same kind of service. Thanks again.
Reviewed July 2, 2019
I was at my wit's end and didn’t really know where else to go or what else to do. Jennifer was very helpful throughout the entire process. So much easier than I ever expected! I felt so much better after talking with them.
Reviewed July 2, 2019
Thank you for assisting me in my financial hardship. It was handled in a very professional manner by all of the personnel that I spoke with. The only thing that I would recommend is to speak to the client a little slower.
Reviewed July 2, 2019
Both people that I spoke to were kind and helpful. They answered all of my questions to the best of their ability and were able to ease my mind on many of the concerns that I had. Thank you for all of your help.
Reviewed July 2, 2019
My experience in starting the process with National Debt Relief was great! Everyone I spoke to was very informative, positive and very helpful! They answered all of my questions. I would definitely recommend this company to anyone in need of financial help.
Reviewed July 2, 2019
Matthew was great to work with, was patient and answered all my questions!! Would recommend him to others for sure. Everything was explained in detail and was given contact info for further questions. We talked to other debt relief questions and your fees and process was so much simpler than others.
Reviewed July 2, 2019
My options were clearly stated to me. My questions were sufficiently answered. And I was given an easy walkthrough through some of the processes. Every time I felt I was taking to someone I knew. You guys have great customer service!
Reviewed July 2, 2019
The staff I spoke with were easy to talk to. They explained all details in a manner that I could understand. During the process they kept asking did I understand and would explain things in a different way until I was clear on the matter. They were very helpful I did not feel pressured into doing anything. Called back in a timely manner when I had to leave a message.
Reviewed July 2, 2019
Great experience! Hope anything is all good in the end! They were very informative and I understood everything. Thank you for your help. I'm happy I decided to give this a try. The help that I received makes me relieved.
Reviewed July 2, 2019
My request for help to pay a debt that have an overwhelming interest rate was treated with detailed explanation in a professional manner by everyone. Now I do have the hope of being debt free. I would recommend your company to anyone drowning in debt. Thanks.
Reviewed July 2, 2019
Every time I called NDR team are very professional and great customer service. They always give me piece of mind and a very good support on my decision to be out of debt. Thank you are the best. And I will recommended any time NDR.
Reviewed July 2, 2019
She was super nice and helpful, very relatable. Great at explaining everything for me and was extremely informed. Wasn't bothered by my cats interrupting the call either haha. Helped me feel very prepared and secured. Hope all calls are this good!
Reviewed July 2, 2019
I wish to thank everyone. They were all very helpful and considerate. I would recommend your service to anyone. Gabreil & Edward were extremely helpful. I have extreme confidence in your people. I want to thank you all for your help.
Reviewed July 2, 2019
Staff was excellent. Explained everything in simple language so you could understand what was required. Didn't rush you, ask you if you understood everything or had any questions. The rep made you feel comfortable and not under pressure. I would recommend your company to my friends on your merits and friendliness. I look forward to having a good relationship with your company and getting my credit back on track.
Reviewed July 2, 2019
Ruben and Lisa were great and very nice to work with. They made feel I was making the right choice to get my life back on track and help me put my worry with my debt at ease. I am excited to have my life back.
Angela, thank you for taking the time to recognize our agents today. We want to ensure that you're as comfortable as possible during your time here so please don't hesitate to let us know if there's anything we can do to help.
Reviewed July 2, 2019
I was treated with courtesy, patience and understanding by the gentlemen I talked with on the phone. I am hoping that this step will help me get on with living a life filled with less debt and less stress. My questions were all answered openly and in an honest nature.
Reviewed July 2, 2019
I knew that National Debt Relief was appropriate, legal, and honest. I also feel like they were more reputable than other companies. The program that they provided me with was very well-done and very considerate of my needs. The enrollment process wasn’t very hard. I talked to them on the phone, they figured out monthly, what I needed money-wise. They just said, “This is how much you can afford to pay given what’s your budget.” They calculated everything, dog food, clothing. And then, set up how much I would pay and told me it would be about three years to get me out of debt. And it's been very helpful.
They taught me how to contact them, and what to say to creditors that called. They were just really thorough. it seemed like it took a while, like five months, before they had anything negotiated. And I got calls from the creditors, but I just kept referring them to National Debt Relief. The first time I talked to one of the creditors, they said, “Oh, we don’t do that, we won’t negotiate.” And yet, they did. You just kinda learn to wait them out, “If you want your money, this is how you’re gonna get it.”
It’s been less than a year so far, and next year in August everything will be done, paid off, and I’ll be free. I was a little scared, but since then, very comfortable with the whole thing. It was easy and I really think it’s a good program. It has eased my anxiety considerably. It’s really kinda carefree because basically, you’re letting someone else handle everything, instead of trying to do it yourself. There are some scams out there, but National Debt Relief is not one of them. I’ve already recommended them to a couple of people.
Reviewed July 1, 2019
My team was very helpful during an extremely stressful time. I appreciate their dedication to helping me out. Sorry, I do not know the order #. Ray **'s support made me feel comfortable and Karen follow up was polite and went smooth.
Reviewed July 1, 2019
I had originally found NDR while seeking a debt consolidation loan. I spoke to Adrian who helped me understand the benefits to joining with NDR to remove my debt instead of adding to it with additional loans. He was well informed and able to answer all the questions I had right away. A couple days later, I completed my Welcome Call with Robbie. She helped me set up my account and start my way towards clearing my debts. Again, any question I had was answered quickly and thoroughly. I am now at the start of a 3 to 4 year path to completely eliminating my debt. This whole process lifted a weight off my shoulders!
Reviewed July 1, 2019
The gentleman that waited on me was very helpful and help me to understand everything. Gaberial **, I believe I have no more to say, except I'm hoping this program really helps me. All the people that helped me was great.
Reviewed July 1, 2019
I was in distress dealing with long term debt ending. When I called your firm, I was pleasantly surprised in the straight to the point clear communication and support I felt from Kathy. I also appreciate the Welcome team, Mr. ** and his patience.
Reviewed July 1, 2019
Contacted Debt Relief and I have to say the team worked very well together in accessing and knowing the next step to do. Their services were very professional and knowledgeable as well as helpful. They were very understanding of my situation, nonjudgmental. Because every person situation is different.
Reviewed July 1, 2019
The program was easy to enroll, explained very clear. We felt a little rushed to sign up and felt time to consider instead of a snap decision. Overall it was very pleasant. Gary ** was very informative. Thank You!
Reviewed July 1, 2019
People there are great. Did not pass judgment on you for having debt that you needed assistance with. Great experience all around and would recommend to anyone that needs assistance. Easy process to sign up. Great people to communicate with.
Reviewed July 1, 2019
I had a great experience. Mr Michael ** was very good make me feel comfortable. Walk me over it all. Took his time. l am so thankful. My friend gave me the number Mrs Odese **. I am thankful to her. Second person i talk to was great too.
Thank you for recognizing our agent, Teresa. We'll be sure to let him know you appreciated his efforts!
Reviewed July 1, 2019
All parties involved in the transaction of assisting us with our debt relief were absolutely fabulous. Safia was very helpful in answering any questions. She was also available anytime we needed to ask a question. Bianca (the welcome call) was clear in making sure that we understood all of the parts of the contract. The process was very easy and quick. We are so happy to be on our way to being out of debt.
Reviewed July 1, 2019
Bruno ** really put me at ease. Reaching out and asking for help can be very difficult. I certainly felt vulnerable and scared. After exploring other programs and finding they would not work for me, I wasn’t even sure if this program would be a good fit. Bruno was so kind and professional. He explained everything so clearly and made me feel really hopeful about my financial future for the first time in years. All my worries and fears melted away over our relatively brief conversations, and I feel very optimistic that this is the right solution for me. My welcome call also went well. I did not write down the name of the woman who helped me, but she summarized everything efficiently and clearly, and left me feeling great about my choice. I’m so grateful to be signed up and starting down the path to a brighter future. Thank you!
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