National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,882,006 reviews on ConsumerAffairs are verified.
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Reviewed Sept. 12, 2018
Johnathan ** was excellent! Courteous, kind and answered all my questions even if I had already asked them. I am excited to be able to start getting out of debt! I finally decided that barely swimming wasn't good enough, and I don't want to be paying on this debt for 30 years. NDR is helping with that!
Reviewed Sept. 12, 2018
All staff that I spoke with National Debt Relief have been very good and very informative about my new account. Staff were very detailed about all my information and how to make changes to each of my credit card accounts. The welcome staff were very friendly and informative.
Reviewed Sept. 12, 2018
So far my experience has been good. The people at National Debt Relief will explain everything to you if you don't understand what they are telling you and if you want to call them with questions they will help you with a answer to a problem.
Reviewed Sept. 12, 2018
Everyone has been great in talking to us. I know that I can call anytime to get help with what we are doing. Both people I have spoken to seem to know their stuff and that makes this much better for me.
Reviewed Sept. 12, 2018
I called with no idea about anything. NDR has been so caring and understanding and they really care about you. I felt a major relief after just my first phone call and an even greater relief after completely enrolling into the program. My agent was just as excited for me as I was. I can’t wait to reach the end result.
Reviewed Sept. 12, 2018
Accurate with debt. Works with your situation and feels like they genuinely want to help you. They are detailed and will answer any questions about the legal documents and what to do with your personal situation. Happy that I made this decision and excited to be out of debt.
Reviewed Sept. 12, 2018
My experience from start to finish was top notch! Everyone was kind, extremely helpful and positive throughout the whole process. I was in contact with another company prior to this one and they have nothing on National Debt! I would recommend them to anyone who is struggling with debt and wants help getting out as quick as possible. They take all the stress off immediately.
Reviewed Sept. 12, 2018
The process went smoothly and the customer support team members were courteous and took the time to explain the details and help with setting up my account. I'm a new client and I'm looking forward to seeing the process in action.
Reviewed Sept. 12, 2018
I could'n be more satisfied. Josh was patient, helpful, informative, and most of all he understood that I don't use computers. l'm sorry I don't remember the young lady I talked to this morning but she was very helpful, and patient too. Thanks to all of you.
Reviewed Sept. 12, 2018
The lady I talked with was very, very nice and good with her knowledge of "National Debt Relief". She was easy to talk and listen to. And, she explained things at my level! I will recommend "NDR" to my friends.
Reviewed Sept. 12, 2018
Application and directions were thorough. They were very helpful and knowledgeable about your product. They also were very compassionate about everything going on. I understand all about the program because of your help. I never thought I’d need this help but your staff was understanding.
Reviewed Sept. 12, 2018
Very happy. All aspects were explained and they made sure I understood them before moving on to next subject... If I had question they stopped what we were doing to answer. A lot of info for me... am happy so far with my decision.
Reviewed Sept. 12, 2018
I had been dreading this process, but NDR made it as painless as possible. I feel like I fully understand what will happen going forward. Customer service was great. I had lots of questions, and they answered them all without getting frustrated.
Reviewed Sept. 12, 2018
Everyone was so helpful right from the start. I feel like a weight has been lifted off my shoulders. I feel like I have my life back. I can actually breathe and know that I will have some money. Now, I will be able to sleep at night.
Reviewed Sept. 12, 2018
NDR was great to work with! Everyone we spoke to was courteous and professional. They covered all aspects of the program and explained each step in depth. They answered all of our questions quickly and with no issue. They treated us like normal people with no stigma for being in the situation we are in. To top it off, they all spoke clear English which helped a lot. There were no misunderstandings.
Reviewed Sept. 12, 2018
Everyone was so helpful in explaining the processes involved and welcomed me to contact them should I have any problems, issues, or questions. I hope that this experience is all that the representatives presented it to be. I look forward to getting control of my finances, and truly hope that National Debt Relief can help.
Reviewed Sept. 12, 2018
Great experience with representatives. Everything was explained several times and a welcome call, along with emails was very informative. This gave me a sense of peace. Also knowing that there is a lawyer available makes me feel better in this program.
Reviewed Sept. 12, 2018
I was very informed with all the information and I did not feel overwhelmed with the information. I am so happy to have this experience and I am sure that I will have them along the way to help repair my credit!
Reviewed Sept. 12, 2018
I would recommend to a friend and yes I am very relieved and I feel as though there will be hope in recovering my credit. Mr. ** and Andrew were very honest and discreet about the program and they made me feel as though I could trust this program to get me out of some debt that I have. Thank you.
Reviewed Sept. 12, 2018
Everyone I spoke with during this process was caring, understanding and truly helpful with my issues. All paperwork was easy to understand and reader-friendly. Please continue the excellent customer service and professionalism shown to me during my time of distress.
Amos, thank you for leaving a review. We're glad you found our agents professional and that they were understanding and empathetic to your situation. We'll do our best to make sure that standard doesn't slack. We wish you the best of luck in the program.
Reviewed Sept. 12, 2018
I appreciate Emily’s professionalism and quick response. I know this is going to be a long road, and I truly appreciate the support in helping me gain control of my financial future! I am hopeful this process will help my family gain financial independence and control again.
Dackri, you're correct: this process takes time and effort, but once you're successful, it will be totally worth it. We'll also be with you every step of the way giving you the tools you need to win. Thanks for taking the time to leave a review today.
Reviewed Sept. 12, 2018
I am swimming in debt. I used charge cards because social security doesn't pay much, so I have to work to supplement it. I was checking my e-mails and came across your offer to help me consolidate my debt, so I called. I am 68 yrs old and would like to retire someday, but I have to get rid of my debt. You are a godsend to me, thank-you. Melissa ** was very helpful and sincere. Thank-you, Meisha.
Betty, we'll do everything in our power to help you reach your financial goals. Enrolling was just the first step on the way there, and this is just the first of many in the right direction. We'll be working with you to help take you the rest of the way. Thank you for taking the time to leave a review this morning.
Reviewed Sept. 12, 2018
I just signed up with NDR and the startup process was very quick and smooth. Completely painless! The representative was extremely friendly and no judgments were made. I will update my opinion as time goes by and my debts are cleared.
Welcome to the National Debt Relief family, Julie! We look forward to hearing more from you as you go farther in the program. Thanks for leaving a review.
Reviewed Sept. 12, 2018
What a wonderful experience. Kind caring people wanting to help. It was like a weight was lifted from around my neck. I wish I would have done this sooner instead of suffering through all this time. Thank you again for all your wonderful help.
"Better late than never" as the saying goes. The important thing is that you took that step to better secure your financial future, and we'll be here to help. Please let us know if there's anything we can do to help you while you're going through the process. Thanks for taking the time to leave us a review, John. We wish you all the best!
Reviewed Sept. 12, 2018
Talking about finances, especially when you're not doing well is a very sensitive matter. National Debt Relief was very comforting to talk with and I never felt scared or shy about my situation. They understand and I wish I had contacted them sooner!
Reviewed Sept. 12, 2018
You guys saved me a 10+ year debt into 3, I think that speaks for itself. Amazing service, very pleased! I just want to thank Michael **, man you blessed my life and my situation, I am deeply grateful for everything you have done, gave my life some hope. Again thank you to the 2 amazing employees for helping, peace and love.
Reviewed Sept. 12, 2018
National Debt Relief did a great job of keeping the stress of collectors off of me. Unfortunately, I had a couple of creditors that filed lawsuits against me, but their legal team was very good at handling those situations and was very attentive to my questions. I probably saved about $4,000 in their program. I did have one Credit Union that charged me legal fees on top of my debt with them and would not settle. My only advice to anyone who enrolls in this program is to be wary of settling with local credit unions. Some say they don't settle, and some really do mean it. If they mean it, it could cost you more money than what you already owe them now. I am glad that I enrolled in the program. No more credit cards for me! After my last creditor is paid off, I will be debt free!
Reviewed Sept. 12, 2018
Sherye ** and Nathan were great to work with and made the process easy to get started. We are excited and looking forward to what this program can do to help us with our monthly debt. Both representatives were a great help and walked us through each step in needing to get step up.
Reviewed Sept. 12, 2018
Quick, efficient, professional service. Would highly recommend. Fully explained services, my program/situation and very thorough. I feel like everything was covered during both conversations. I also feel quite comfortable with the entire package and accessing the system. Very satisfied with my decision.
Reviewed Sept. 12, 2018
National Debt Relief was the best debt service I found. I have credit card concerns and the process of enrolling with them was easy. I called, they walked me through it, and they worked everything out. Everything was good. I like the negotiators too. They are awesome and they make me feel good. We get in contact and they let me know about everything. They’re helping me a lot and the cost of the service is worth it.
Reviewed Sept. 12, 2018
National Debt Relief has been wonderful. They allowed me to make payments on my credit cards. I called them and then they called me back and explained further how they do different things for different people. They told me what they proposed to do for me and I got them all my payoff information. I filled out my application and they combined everything together. In a day or two, I waited until the process was complete and they started taking $145 out of each month by check. They talked to the credit card companies and settled some of my debt and they’re working on the rest of them.
Every one that I worked with at NDR has been very polite and good. They have done whatever they said they will do. They know what they’re doing. They have the process down, what they do, what they can do, what they can’t do, and whatever they tell you to do, it works. So I’ve done what they said to do, and now they're getting me a loan from Liberty Lending. If that’s approved, then NDR will pay my creditors. I’m in the process of being able to pay off my credit card debt and then I’m gonna pay this loan I got. NDR said it will take a hit at first, and it did. But they also said, then my credit rating will start going back up. NDR told me the process will take around four years. They got two items so far and they are working on the third one. So then I’ve got two more to do and I’d be over.
Reviewed Sept. 12, 2018
I was trying to get caught back up on stuff and get out of debt, so I looked online and went with National Debt Relief. They are helping me with consolidating my debt. I had tried to do a loan with one of the other companies, but they didn’t approve my loan application. The enrollment process with National Debt Relief was all online. I had to send them information and then they handled everything. Their negotiators have been very helpful whenever I talked to them. Any time that I’ve had an issue or a question, they've tried to make things easier for me.
They told me what they could work to get my payment down to and they wanted to know if I could afford that much. So far, that has worked out, although there have been times when I’ve had to change things in my payment plan and they worked with me in getting that done. I don’t really care for the monthly fee that I have to pay and if they could reduce that, it would make the cost of the service a little better. I'm still working on the program, but it has definitely lowered my monthly payments to prevent me from having to file for bankruptcy. Also, the service has definitely helped in relieving stress for me. Working with National Debt Relief affected me at first, but the outcome will be better once I have completed the program.
Reviewed Sept. 11, 2018
Kelli ** was incredibly helpful and patient with me while working through the enrollment process. I greatly appreciate all of the support provided. The welcome call was also a great opportunity to answer any additional questions that arose. Thanks for offering a great service and helping me get out of debt.
Reviewed Sept. 11, 2018
I appreciate the importance they place on making sure I am aware of what the program entails. I also appreciate the timeliness is their response. They make sure I ask all the questions I may have, and thoroughly review the paperwork.
Reviewed Sept. 11, 2018
I received thorough information about my enrollment into the NDR program. All of my questions were answered with great detail and provide a great clarity. I feel very confident in the staff and their ability to help me reach my debt free goals.
Reviewed Sept. 11, 2018
Mike ** was very helpful and very knowledgeable in explaining the process and all that would be happening with this debt relief. He answered all of our questions. The cost is much lower than other companies we called and in a much shorter time frame. With the hardship added to this account, we will be able to pay off our debt in a short time.
Reviewed Sept. 11, 2018
Quick and easy. All questions answered quickly. Very detailed information. Phone call was very clear. No confusion of what was being said. Both representatives were very helpful. I have full confidence in program to provide me a great financial future.
Reviewed Sept. 11, 2018
I was in a vicious cycle paying my debt and not having money to feed my family. Ultimately ending up putting money back on my CC. Getting nowhere with monthly payments! I am relieved to finally have a resolution date to my situation. Everyone I spoke with was very informative, encouraging, and made sure I understood so I could make an educated decision.
Reviewed Sept. 11, 2018
The gentleman spoke kindly and was very prompt. I was at work but he made it as quick as possibly while also going over all the information and was understanding when I couldn't sign the forms while on the phone. Was easy to follow and the information he was telling me matched what I had learned previously. Overall I was happy with my experience. However, I would not recommend to a friend on the basis that I would hope they would never have to go through this process like I myself am.
Reviewed Sept. 11, 2018
Proactive listening, understanding, asked the right questions, and answered my questions completely. Information is easy to read through, emailed links and attachments are easy to follow and very clear. Overall I was quite nervous and apprehensive, but they made me feel like they understood my situation and were there to help.
Reviewed Sept. 11, 2018
Everyone has been very helpful and professional. This process was simple and very well explained. I signed up easily and feel that I have done the right thing for my family. Finding out how much I can save and not file for bankruptcy, is amazing! I tried to get a consolidation loan, but the payments were so much more than what I was paying on my own. This way is so much better. I look forward to reviewing things further in 6 months.
Reviewed Sept. 11, 2018
I feel that the people helping me really cared for me and my situation. They were very helpful and explained everything in detail so I could understand what is happening with this. I would recommend this program to anyone that is struggling with their finances. I felt like I was drowning in my debt. Now I feel like I can breathe a sigh of relief, knowing I only have one payment per month to make for these debts.
Reviewed Sept. 11, 2018
So far the process has gone smoothly and was well explained each step of the way. I am happy this service provides an option to get out of the debt cycle and will also be actively taking other necessary steps to become debt free.
Reviewed Sept. 11, 2018
Both people I spoke with were very nice and polite and answered all my questions. It was a very quick process. The total time spent setting this up was amazing. I am happy I picked this Debt relief program. Thank you.
Reviewed Sept. 11, 2018
National Debt Relief was very helpful and kind. Easy to work with. Explained all of the details so that I could understand. They were able to Answer all of my questions with ease. I would recommend national debt relief to anyone that is having debt issues.
Reviewed Sept. 11, 2018
So far so good. Friendly representatives over the phone, easy to understand, sounds very helpful, and very informative. I’m hoping for a continuing good experience. I haven’t been in the program long but the welcoming call has been helpful. Please give me a good experience and help me get back right financially. I’m hoping this will be worth awhile and I get out of debt. The reps are very friendly.
Reviewed Sept. 11, 2018
I just want to say that I had a great experience speaking with Oleg and Nancy. I was definitely unsure whether not I was making the right decision, but after speaking or Oleg and the reassurance from Nancy I truly believe I'm talking the path to a better life. I really appreciate it.
Reviewed Sept. 11, 2018
My experience was very thorough. I understood all that was told to me. She was very pleasant! She spoke to me in a manner whereas I understood exactly everything that was being told to me. She was great!
Reviewed Sept. 11, 2018
I don't have much to say because the process have now start yet but as far as the people that help me that was nice and helpful by help me with my debt. I am hoping this will help so I can be debt free and relaxed.
Hello Allen,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We look forward to working with you as you achieve your financial goals. Our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 11, 2018
Fell into debt few months back. Heard about National Debt Relief on the radio. Decided to take make the decision and give them a call. Great communication, very friendly individuals, awesome at explaining the program. Looking forward to be debt free real soon. The program was explained to me very clear. Taking this first step makes me feel great.
Reviewed Sept. 11, 2018
Steven was fantastic with explaining my options and everything NDR could do for me in such a short time to me and a fair amount of money, he was great. The lady I spoke with at the Welcome center was great as well. Helping me understand a few more questions about the NDR program as well, so Thank You both for a helpful and knowledgeable experience.
Reviewed Sept. 11, 2018
Very professional and courteous. All involved showed a very knowledge level of the various facets of their profession. I look forward to the next several years of doing business with your staff. Thank you for your assistance for all you have done.
Reviewed Sept. 11, 2018
Easily to understand, Very helpful. To be able to get some relief from high credit cards rates. I understand the high and low will affect my credit rating but overall the high of being debt free in four year sound great. Compared to the 30 years doing it on my own.
Reviewed Sept. 11, 2018
I spoke with two representatives, one to set up my account, Luis ** and a young female today. They were both very friendly, very helpful and patient as I gathered my information. I am looking forward to working with each one of you to resolve my debt. Thank you.
Reviewed Sept. 11, 2018
The two people who assist me were great. They provided excellent information. Every question that I had they were able to provide me with a detailed answer. They took their time to allow me to understand and feel comfortable for what I was signing up for.
Reviewed Sept. 11, 2018
Angelica - She was great and very thorough with explaining everything, making sure that I have a clear understanding on how the program works. Being debt free is something I’ve really wanted to work on for a very long time, thank you for helping me reach that goal.
Reviewed Sept. 11, 2018
They were very good in explaining the program and I was pleased with each person that I spoke with. Roco was very good with explaining the program and making sure that I understood line by line. I will refer you all to my friends.
Reviewed Sept. 11, 2018
Very friendly and very helpful. Made the process less stressful. I would definitely recommend to friends and family. Very transparent and very knowledgeable staff to work with. I look forward to completing the program. Ms Karen ** rocks. Walked me through every single step.
Reviewed Sept. 11, 2018
Mr. Adian ** was professional, thorough, and patient with my myriad questions about the program. He went over the entire package of materials section by section. He assured me that I could reach out to him any time I have a question. I am quite satisfied. And so, too, was the "Welcome" lady, who was quite courteous and thorough.
Reviewed Sept. 11, 2018
These people were so assuring to me!! They took a load right off my plate, and I can’t thank them enough!! I was drowning in debt, but not anymore!! Thanks so much!! I wish I could shake each one of your hands!! Now I can move forward!! Thanks.
Reviewed Sept. 11, 2018
So far this has been a smooth process. I was nervous, but Edward answered all my questions and took extra time to make me understand the process. I like that I had the option to make bi-monthly payments and that I could pick my withdrawal date.
Reviewed Sept. 11, 2018
I enjoyed speaking with the representatives (Kelly & Monica) who made the overall experience pleasant and very helpful. I highly recommend this business to everyone. Financial difficulties can be overwhelming when trying to handle them without knowledgeable experience. Thank you.
Reviewed Sept. 11, 2018
It was easy to sign up, and everyone I spoke to was knowledgeable and straightforward about what the program does and how it will work. I've just signed up but have been given all of the tools and information that I would hope for.
Reviewed Sept. 11, 2018
Very helpful organization! I’m very thankful for the patient and informative way that they communicated with me and set me up to help with my credit card debt situation. I trust them to do a great job, and I’m looking forward to good results!
Reviewed Sept. 11, 2018
Up until last month I did not know what debt relief was. I have owned my home for 35 years, I have never paid a bill late, never behind on anything, I was 28 when I bought my home, Sept. 11, 2017 hurricane Irma caused over $40,000 in damages not including my attorney's fee. After 1 year I ended up settling for $16,000, repairing only half of the damage took all of my savings and for the first time I was forced to use all of my credit cards to repair enough of the damage so I could live in my home, I still have a long way to go. I spent a month researching for some type of help. After a lot of research & speaking with several companies, National Debt Relief was kind, took a lot of time explaining how it works, and for the first time since the hurricane I felt like there was hope.
Although I know this will destroy my credit until the debt is paid in full, you gave me home that after paying off my debt not only will I save money, but most of all my credit will be restored. I have always taken pride in being responsible and staying with a budge, never carrying a high balance. I know this journey will not be easy but you all have given me hope that I will not have to go through this along. Thank you so much.
Reviewed Sept. 11, 2018
Customer service and helpfulness explaining how everything would work was very helpful. Very patient with the process and very polite staff. Got back in touch with me in a very timely manner. I would recommend them to friends and family that may be in the same situation.
Reviewed Sept. 11, 2018
Both people were wonderful and very informative. Crystal and Andrew did a great job informing me of what my next steps would be, how much I'd save over time and what complications might arise. I've talked to a debt relief company in the past and am very glad I did not choose the other company, this was way better.
Reviewed Sept. 11, 2018
Andrew ** was very informative and helpful. Ed ** was very professional and knowledgeable. They both help ease my fears and concerns. I am looking forward to being debt free soon. I have been trying to get my head above water for years, with this program I believe it will happen. Nothing is easy but thanks for helping me with my journey.
Reviewed Sept. 11, 2018
I had too many debts so I researched different companies and NDR had good reviews. The enrollment was very good. They explained everything and they have done everything they said they were gonna do. They’ve gotten a huge amount of the total down. The plan was supposed to take two years, but now it’s down to less than that. I’m probably gonna get it done within a year because they could knock it down so fast. The payment feels tight to make, but I couldn’t be any happier. I’m not as stressed as I was and I haven’t taken out a second job, which I thought I was gonna have to do. I would recommend National Debt Relief.
Reviewed Sept. 11, 2018
From the initial phone call, NDR was extremely professional, compassionate and empathetic to my issue. Initial call went over program details making sure I understood any risks, if any, associated with the program. Follow up calls solidified my understanding of the program and benefits they provide. Whole process took about 24 hours for me to be approved and enrolled, easing my stress and anxiety over my debt.
Reviewed Sept. 11, 2018
I am in the program and have been lied to nonstop. They withhold information and will not provide copies of settlement agreements to me. They have now put me in a worse position where I am paying more and it will take me 5 years to be debt free. Because of them not only am I drowning in debt and likely to not be able to ever get out but I was also denied to become a foster parent by the state. They have ruined my credit and not done what they promised and now I am being kept from being able to adopt in the future and have a family. Not only are they costing me money but they are taking away the only chance I have as a single woman to be a mom and they are keeping a child in need of a loving safe home from having one.
As of today they have destroyed my dreams for my future. My credit is ruined and I will not be able to start rebuilding it for 5 years and then it could take 1-3 years to bounce back. This means buying a house or trying again for being a foster parent so I can adopt will not happen until I am probably 41 years old. My future has been destroyed thanks to them. Prior to joining their program I had an 750 credit score and was struggling but would’ve paid off my debt within 8 years and not have destroyed my credit score. These people have took everything from me. I would advise against anyone using them. They lie and scam and give false promises.
Hello Jackie,
We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns, review your available options and hopefully resolve. You can also call us directly at 888-660-7427
Reviewed Sept. 11, 2018
Cristal was very helpful in assuring me that I was making the right decision. I feel relieved and I am glad that I have decided to work with you guys. I believe that this program will be a huge step towards getting out of debt and getting my finances back on track. Thank you.
Reviewed Sept. 11, 2018
I am completely satisfied so far with the service, the representatives and the relief the program really does offer. I was so worried about my situation, having my two young grandsons moving in for me to care for, me not having started my job yet, I was sick to my stomach, and drowning in bills I could not pay. Now I am able to care for my grandsons, buy them food and clothes they need, where before, I actually was going to food closets for help with groceries and clothes!
Reviewed Sept. 11, 2018
We had some hardship and National Debt Relief helped out with getting rid of some of the larger debts. A lot of personal friends say not to do this and that it's a scam. But I don’t think it is. I started on 8/2 of 2017 and my enrolled debt was $22,000. My active debt was $15,000 and NDR resolved it. That makes $6,873 currently. So out of my six, they have 50% solved. NDR would get ahold of me when they've negotiated or reached a settlement with the companies. I would either get it in an email or a text then I would go look at my account. It shows me what's pending and I see everything there. They would also tell me to call them back and if they couldn't get ahold of me, then I would call them.
NDR is also getting ready to do another one just as I get enough money in that account. I got one more small one and two big ones, and they would be working on that. If I get a letter from anyone saying they're gonna send me whatever or try to withdraw my check, I tell them I sent it to National Debt Relief. It's taken the stress off the plate.
Reviewed Sept. 11, 2018
I had to get my finances straight and I’ve heard good things about National Debt Relief. So I reached out to them and people that I’ve worked with were all very nice. Having NDR has given me a little bit of stress relief and I would recommend a friend to give them a call.
Reviewed Sept. 10, 2018
I want to thank Mr. James ** for his patience and his guidance in getting out of debt. Everyone I spoke to was professional and made me feel confident about taking care of this. It didn't take all day which I really appreciate.
Reviewed Sept. 10, 2018
Mark was very patient and helpful throughout the entirety of our phone call and answered any questions I had about the process. There was a lot of jargon involved that could be potentially confusing, though I believe I understood it better due to his explanations.
Reviewed Sept. 10, 2018
Great experience. Great with answering my questions and explaining everything. After explaining everything to me, I had no further questions. I am grateful for the help and I am looking forward to being debt free. Thank you very much for the help.
Reviewed Sept. 10, 2018
Very friendly, very detailed, answered all of my questions fully. I am hopeful that National Debt Relief will be able to help me clear up my debt and move on to a debt free life in the upcoming years. Thank you for your time in this matter.
Reviewed Sept. 10, 2018
Gilbert ** was very informative while maintaining clarity about the subject being discussed. This program exceeded my expectations and opened up a new door for getting my life back on track. I googled the best debt agencies in the country and National Debt Relief came back as number one and I am so glad I called.
Reviewed Sept. 10, 2018
Customer service was excellent, from the first person I talked to, to the last. All were very informative and made sure I understood what was happening along the way, and if I had questions, took the time to answer them.
Reviewed Sept. 10, 2018
I think consolidation is the best way to not going to bankruptcy. Is very difficult have a hard financial time. Thanks God I found the way how feel more calm down about my Financial situation and I feel Free a little bit.
Reviewed Sept. 10, 2018
Kishan was my first point of contact and assigned to my case. He was extremely professional. He was easy to understand, gave me time to ask questions and overall helped me understand the process in easy terms. Overall a very pleasant and professional interaction. Karen was my welcome team contact. She was very professional and courteous. My interaction with her was efficient and she was friendly and helpful.
Reviewed Sept. 10, 2018
Greg and the other person who helped me were great in explaining everything to me. The two are good at what they do to help people like me. They take their time to explain the plan and how it works and ensure that you understand.
Reviewed Sept. 10, 2018
The debt relief team was very helpful. They explained everything so that I could understand. Very pleased. I’m glad to see there is help for eliminating my debt. I can’t wait to complete the program. Thanks for all your help.
Reviewed Sept. 10, 2018
I’m satisfied with all that has been said also I feel comfortable with the problem. I feel excited even though I have to pay out much money but it alright!! I am happy with this program & will tell anyone about it. I will tell my friends about this program.
Reviewed Sept. 10, 2018
I had the pleasure of working with Parker ** of NDR. He was very thorough in his explanation of how their services work and was very helpful in getting us enrolled into the program! I am very excited to begin our journey to becoming debt free with NDR!
Reviewed Sept. 10, 2018
Great service. No one was rude or pushy. Everything was explained in perfect detail and everyone I spoke with was very patient with me. The program is very transparent and they WANT to help you! I'm looking forward to this process and I'm really excited to have National Debt Relief there to help.
Reviewed Sept. 10, 2018
I appreciate how thorough and straightforward my specialists were in explaining my position now and moving forward. They made me comfortable with a decision that is not easy to make. I feel from their advice and recommendations that I made the right choice.
Reviewed Sept. 10, 2018
Nothing but the best. NDR was recommended to me as the best I could find in helping to keep from drowning in debt due to some unfavorable circumstances and I do not disagree. If I could give ten stars out of five I would. I cannot complain about any aspect of the process and will recommend them to anyone I meet who is undergoing similar hardships.
Reviewed Sept. 10, 2018
Answered all my questions and was very helpful through the process. They were patient with me while I asked a million questions and helped me understand everything that was going on. I would use them without a doubt if you are in need.
Reviewed Sept. 10, 2018
They made my life so much easier! Now I don't have to worry about my debt anymore. They were easy to work with and I would highly recommend them to anyone going thru a hardship. They are very thorough in going over everything with you and making sure you fully understand each process.
Reviewed Sept. 10, 2018
Professional staff handle my case in a very professional way with a timely manner. I will recommend them indeed to a friend or a family member. In 36 month I will be a debt free so, I can buy my dream house.
Reviewed Sept. 10, 2018
I feel well informed with how my debt is getting fixed. Both Kelli and the last guy that I spoke to did a great job. Hopefully it will all be taken care of after the 36 months that the program is termed.
Reviewed Sept. 10, 2018
It was very professional and I understand everything that I am suppose to do. I am so excited about everything and ready to become debt free and on my way to home ownership. And make sure that me and my children have a successful future.
Reviewed Sept. 10, 2018
Thanks to Mr. James ** and (sorry forget the name of the lady that did the welcome call with me) welcome call lady. The experience I received while trying to start the program was exceptional. The people I spoke with where very nice and they help me understand how the process works and what they will help me with. Again THANKS for the help.
Javier, it's our pleasure working with you. And it's good to hear that your experience has been so good thus far. Thanks for letting us know and feel free to contact Client Success if you have any other questions or would like to review the account.
Reviewed Sept. 10, 2018
NDR reps made very easy for me to enroll and understand all specifics of the program. I feel more confident than ever that I am going to pay off my debts and get back to my normal life. Thank you, NDR.
Reviewed Sept. 10, 2018
Great experience throughout the entire enrollment process. Everyone has been knowledgeable and helpful. I would recommend this program to other people simply based on the transparency presented throughout the process. Everything is presented in a clear and understandable way to make it easy to understand.
Reviewed Sept. 10, 2018
Each of the associates was patient and helpful in the process and answered my questions. The associates were kind and helpful, they were willing to go back over things I did not understand. I would definitely recommend this service to others! Thank you.
Reviewed Sept. 10, 2018
Tamara ** the (Certified Debt Specialist) was very professional and was excellent in her knowledge when explaining the program. She made me feel very comfortable and confident that I was making the right decision. Also, my experiences with Laura ** the (Welcome Call Specialist) was equally pleasant.
Geraldine, thanks for telling us about your experience with our agents. We'll be sure to let them know! Welcome to the National Debt Relief family and please let us know if there's anything we can do to help you further.
Reviewed Sept. 10, 2018
Very helpful and informative. I am looking forward to working with NDR and becoming debt free. I am glad I found someone to help me through my time of need. I really like the tool kit sent out; it too is very informative.
Reviewed Sept. 10, 2018
Calling wasn't easy for me to do. Nobody wants to lose their pride in their finances. Isaiah has made it very easy and explains everything with ease. He never gets frustrated when I ask questions multiple times. I really appreciate the empathy and time he takes with me.
Reviewed Sept. 10, 2018
So far so good. The person that handled my case was very informative about all the information involved with my case. I am confident with my choice to choose to have National Debt Relief handle my case. They have made my life so much easier and taken care of my biggest problem I had. Thank you so much.
Reviewed Sept. 10, 2018
We had a financial difficulty, so I searched online and see which company had a better rating and I picked National Debt Relief to help us with our credit cards. So far, we are having a good experience. They call every couple of months and tell us what got done, and what's the credit card that they are paying. The reps I work with are nice and helpful and every time I call they answer all our questions. The other debt relief company that we got a few years ago when we had the same financial difficulty had a really high price. Whereas NDR has a very reasonable price that we can afford. We're satisfied with them, so I will definitely recommend them to anybody I know that has the same problem that we have.
Reviewed Sept. 10, 2018
I was in a lot of credit card debt. My son saw National Debt Relief on TV and he said that I should sign up for that. I had very good interactions with the rep of NDR. He gave a reasonable amount of time and a reasonable way to pay it back. They set up a payment plan and the first year was really tough but they’ve adjusted the payment lower. I’m already a year and a half in the program and I'm making pretty good progress. I'm very fortunate to be able to do that. I’ve paid off five of my credit cards and I’m satisfied that they’re doing their job because no one’s calling and harassing me. They’re dealing directly with National Debt Relief. I would recommend NDR. They are timely and the money that they collect stays mine until I tell them to pay someone. So it’s not like I’m giving away the money.
Reviewed Sept. 10, 2018
I got way over my head with my debts and I decided on working with National Debt Relief to get rid of them. Getting enrolled in the program was easy and it has helped me out. I'm about a third of the way through the process and we've been getting rid of some things, but I was having a hard time with some. Still, the NDR staff have been really friendly and they have been knowledgeable. They are a good company to talk to and they provide a good service to anyone who needs such a service.
Reviewed Sept. 9, 2018
Both my initial phone calls and welcome calls were a very pleasant experience. Both of the customer service reps were very nice. They explained everything in detail and made sure I understood every step. I would definitely recommend your company to other people!
Reviewed Sept. 9, 2018
I've been with National Debt Relief for six months and I pay $600 every month but I don’t see results. Things are slow and I'm still waiting. But I'm even not sure what's going on. I don't know who I need to talk and I am confused. The creditors are in my back right now and they've sent me their letter for the courthouse. But the NDR guys don't want to do anything. When I called in, it was at night and the guy told me I had to call in the day.
Hello Campo,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427
Reviewed Sept. 9, 2018
I have had a lot of debt for a long time that I hadn’t even attempted to pay back. I’ve been living with my mother for years because she’s ill and I realized that once she dies, I would have no credit whatsoever. So I decided to go ahead and tackle it. I checked out National Debt Relief's website and they seem so much more legitimate than some of the others. The way that they’re backed up financially sounded good and solid to me.
The enrollment process was long but I understood it had to be. There wasn’t anything in there that was not necessary and they let me know ahead of time it was gonna take 20 minutes or longer. But it was easy. I didn’t have to collect a bunch of paperwork. They had it all ready to go. They looked at my debt and then broke it down into a monthly payment that would suit my income and said “Okay, you’ve got 30 months” which was a lot less than I expected. I've been on their program for about four months but we’re getting really good deals on the buyouts or paybacks, where you pay back just a fraction of what you owe. So there’s a good chance I’ll be done a lot sooner than the 30 months.
Sometimes, they can pay it all up at once. Sometimes, it’s over the course of three months but it’s very reasonable. It’s all based on how much I’ve accrued or put into savings with them as I pay it every month so it’s really fabulous. NDR was outstanding. I would recommend it to anybody. They're efficient, professional and you would feel right away like you can count on them. They prove that as you go along.
Reviewed Sept. 9, 2018
We are getting old and we have a pile of debt which we want to get off our hands before we try to retire. When we signed up with National Debt Relief, the process was very simple. We answered basic questions and then we gave them an okay to go ahead, check the credit and assume everything that was going on. NDR got all of our debts and they’ve been making bids to all the people that we owe money to in order to pay less than what we actually owe.
They set up our payment plan by looking at how much we owe and how much we make. They then told us the amount we needed to set aside to pay them and what we get to live on. They gave us a fair amount to be able live so we’re not struggling. So far, everything has been up to par and everybody is doing what they say they are gonna do. We are about a year into the program and we still got another three years to go. We are also still getting letters from creditors complaining about us not giving money and we are doing just what NDR told us do--not to respond. But given our experience, if someone we know is over their head in debt, I'd tell them to talk to the people at NDR and see what they can get worked out.
Reviewed Sept. 8, 2018
My Senior Specialist, Atif **, was polite, articulate, patient and very thorough in answering all of my questions. He went as far as I think possible in putting me at ease in this very distressing situation. Since I have just begun with this company, I can only hope my experience remains as positive throughout the process.
Reviewed Sept. 8, 2018
The agents were super nice. They were very patient with me. I enjoy speaking with them. They were very informative and knowledgeable. They made me feel better about what I was having to do. It was embarrassing to share my financial problems with a stranger, but they were very understanding.
Reviewed Sept. 8, 2018
I decided to go with National Debt Relief as I was in over my head in credit card debt and was paying out all my cash into credit card payments every month. NDR provided me with a Debt Settlement program. The payment plan was exactly what I needed and wanted at the time. There was a couple of occasions where I skipped the monthly payment and the people at NDR were more than willing to accommodate. They were friendly, personal and never made me feel horrible for being in debt. Working with NDR has impacted my life to be less stressful.
Reviewed Sept. 8, 2018
At first, I was skeptical because there are so many scammers out there. But Yasha explained everything and took his time explaining every detail. Answered all my questions. Kathleen did my welcome call and she was great. She also explained everything and if my answer was okay and still unsure, she will always ask, "Would you like me to explain it again." They were both very patient and you need that nowadays. So thank you, and I am ready to start this program and I hope it’s a clear new path in my life.
Samantha, thank you for taking the time to leave a review. It's natural to feel skeptical at the beginning but with time, we hope to continue demonstrating that we only want you to be successful and help you get out of debt. We're also glad that your experience with our agents was so positive. Welcome to the National Debt Relief family and we wish you the best of luck in the program.
Reviewed Sept. 8, 2018
I have spoken to many individuals about debt relief but NDR has been the only one who I felt comfortable enough to listen to and agree for NDR to help me. Thank you for being patient and helping resolve all the debt I have.
Reviewed Sept. 8, 2018
I had way too much credit cards. I checked out a few companies and National Debt Relief seemed to be the best one to go with. Their team was good compared to telephone and computer companies. The payment plan they gave me was good and cool. I'm still in the program, but my life is now a lot better than when I had the damn credit cards.
Reviewed Sept. 8, 2018
We had a bad hurricane in this neighborhood and my house was flooded so I needed help. Plus, some of my money went to the repairs and my insurance didn't wanna pay. National Debt Relief was a really nice company and they tried to help me out. Enrolling was pretty easy as well. I talked to their rep and I told him my situation. I was very honest and he got all my bank account information. At the time, I had Bank of America trying to sue me and I didn't know I was getting sued. So, the negotiator wrote me a bunch of letters. Thereafter, they made an agreement with BoA and talked to a lawyer. They told me BoA can't sue me anymore thereafter. Overall, I like NDR's service. Their reps were all nice and called me every day to keep me updated. My overall experience was very good. I've talked to others about what would they do if they were in trouble and told them about National Debt Relief. They are a nice company.
Reviewed Sept. 7, 2018
Great assistance and well-spoken explanation of my future steps. Very friendly, professional, and personable. Made me feel welcome and willing to use the customer service help when I need it in the future. Made me confident in the choice I've made to use these services.
Reviewed Sept. 7, 2018
Very helpful, explained the program, they also gave me the strength to live again, when I thought there was no light. And yes there was LIGHT at the end of the tunnel... I would highly recommend this company to anyone who is seeking debt free... thank you.
Reviewed Sept. 7, 2018
I had absolutely no issues with the explaining of the service and the Customer Service Representatives were very professional and thorough. I would recommend the service to anyone in need of debt relief. I look forward to working closely with your team and getting myself debt free.
Reviewed Sept. 7, 2018
Didi was awesome when explaining the program. He was patient and answered all of my questions. He went over all of the documents with me. Stephanie ** was also professional when she did the welcome call. She also went over all of the documents with me. I am looking forward to this journey.
Reviewed Sept. 7, 2018
Perfect service and helped with every step of the process. Explained every detail very well. Hope to fix my credit at the end of paying all my debts. Would strongly recommend their service to anyone else. Thank you for the service.
Reviewed Sept. 7, 2018
Great service and great information! Thank you for helping us get rid of our debt. We appreciate you and all that you do! We can try to get it paid off quicker now with your help. Thank you again for all you do!
Reviewed Sept. 7, 2018
Jennifer ** is helping my husband and I get back to financial freedom. She is very kind and patient. Also spoke with Monica ** who was also very friendly and helpful. Both seem to really want to help and I can’t wait to be able to breathe easily again. Thanks so much to the wonderful staff at National Debt Relief!!!
Reviewed Sept. 7, 2018
This company provides excellent customer service with people who will walk you through each step. They answered any questions I had promptly and in great detail. They were also available via phone or email which is very convenient for me.
Reviewed Sept. 7, 2018
I am very happy with the customer service received. Both of the persons I spoke with were very patient and professional. You have very caring and compassionate staff. I am in an embarrassing situation and not once did they make me feel shame.
Reviewed Sept. 7, 2018
The level of professionalism was very obvious from the first call by a NDR representative. Brian ** listened carefully to what I had to say. He showed concern and interest. The welcome call by Kathleen was also very professional. Both representatives gave me confidence in National Debt Relief. After initiation of my portal, I am confident I made the right decision choosing NDR.
Reviewed Sept. 7, 2018
Crisanta ** was very informative to me on how the program will work for me, and so that I can get my finances back on track in a reasonable time frame. Thank you for giving me and my family our peace of mind back.
Reviewed Sept. 7, 2018
I enjoyed the sign-up process. I felt it was very transparent and upfront. The team answered all of our questions and gave us space to think through everything before we signed up. I would recommend this service to anyone who is in need of help with their debt.
Reviewed Sept. 7, 2018
I started off questioning myself. But when I got to talking with George he explained everything clearly. He told me, "it’s all about you" and told me the savings off the start. I thank you to National Debt Relief for helping me start and get debt free.
Reviewed Sept. 7, 2018
Gilbert was amazing in assuring I understood the program & took the take to gain my confidence in the company & their track record. My Acceptance call was great too, the agent was very professional, personable & sweet. I'm looking forward to becoming debt free with the help of this great network of people.
Reviewed Sept. 7, 2018
Company was polite, and very informative. Made sure to go over every little aspect of the contract that I signed with them. Staff was very helpful with any and all questions that I had. I would recommend them to others.
Reviewed Sept. 7, 2018
Had a good experience. Understood everything. Pleasant personality. Appreciated the efficiency of the program and was respectful of my time. I look forward to being successful in this program. It is a great relief to know we are moving forward out of the stress the debt has brought into our lives.
Reviewed Sept. 7, 2018
NDR specialists were helpful when I made the first step in relieving my debt and they have helped me and guided me through the whole welcoming process. Without the help of National Debt Relief, I honestly believe that me and my spouse would have been in debt for years. Thank you, NDR.
Reviewed Sept. 7, 2018
Great help over emails and very satisfied and hope it all goes well without any problems from our creditors. Would recommend this program to people I know that may have the same problem that I may have. Thank you.
Reviewed Sept. 7, 2018
The representative Joseph and the other ladies that talk to me on the welcome call were very helpful and nice. Good and comfortable people to work with. I would recommend others to work with them. I feel very happy with all the service.
Reviewed Sept. 7, 2018
Very responsive and were able to reply to all my questions. Were willing to help to solve any difficulties along the way and their email response was very quick. So far it has been a good experience working with them.
Reviewed Sept. 7, 2018
Every single person involved in my process was extremely knowledgeable, personable, and so helpful in ensuring I knew exactly all the terms and the worst case scenario possibilities. WOW. The customer service is impeccable. Thank you for making a hard financial moment, the most easiest and assuring transaction ever!
Reviewed Sept. 7, 2018
I have been trying to get my debt under control, but have been feeling over whelmed with my monthly commitments and obligations. Nathan ** was very informative, knowledgeable, and patient with my concerns. I appreciate excellent customer service and hope that National Debt Relief will provide the solution to my debt relief.
Reviewed Sept. 7, 2018
Courteous, helpful. Helped every step of the way, explained everything in detail, which made me feel more comfortable. Had very quick response with calls, Customer service. Would recommend them to friends. I like how they stay on top of everything, thanks for all your help.
Reviewed Sept. 7, 2018
I am new to program but so far experience with people have been great. I am very nervous about using this program but Gheetu was very patient and supportive. Welcome call agent was very efficient and patient. Thanks all. I hope it only improves from here.
Reviewed Sept. 7, 2018
I was so relief with this settlement, they are very different than other companies. The gentlemen who was helping me was very nice and helpful. He gave me some advise and help to choose which plan is better for me and I am so thankful for all this. I will recommend this company to my friends. Thank you so very much Adam, I really appreciate it.
Reviewed Sept. 7, 2018
Nate ** was extremely helpful! He took the time to go over everything and even answered all my questions. He was extremely patient with me through this entire process!! He is extremely good at what he does! His email response and phone calls were always on time and when he said he would call. A+ in my book!!!
Hubert, thanks for taking the time to leave a review. We'll make sure to recognize Nate as well. Please let us know if there's anything else we can do to make the process go a bit smoother for you.
Reviewed Sept. 7, 2018
The representatives I spoke with were extremely knowledgeable and answered all of my many questions. I was pleased with how easy the process is laid out and think this is the answer to handling my debt that I have been seeking.
Reviewed Sept. 7, 2018
Both NDR representatives were amazing. They helped me a lot during this process. They explained in detail and came out with the best solution... Mr. ** explained how the process worked and how I will definitely benefit from the program. It is a relief to have the opportunity to be Debt Free.
Reviewed Sept. 7, 2018
A very good experience. The representatives were very kind and helpful. They made a stressful situation manageable. I would recommend this service to others struggling and worried how to make it work. I’m relieved that I have an action plan.
Reviewed Sept. 7, 2018
They were great on making sure I understood everything before I signed it. Very polite and patient, very understanding about the reasoning I was in need of help. I would refer them to someone if they need to do same thing.
Reviewed Sept. 7, 2018
Success team was very helpful and professional. They walked me through every aspect of the program. They explained in detail what to expect and how to react quickly with there team. I am a lot more at ease now that everything was explained to me. They all were very courteous and knowledgeable. I definitely would recommend NDR TO EVERYONE seeking debt relief.
Reviewed Sept. 7, 2018
Your customer service made this incredibly stressful time so much easier to bear. I'm grateful for all the help I've received, and I know I am in good hands for the rest of the process. Mark ** was especially helpful. He kept me calling through the whole enrollment process. Thank you!
Kaitlin, we're glad you feel secure letting us handle this process for you. Please let us know how else we can help reassure you while you undergo the process of debt relief. Thanks for leaving a review today.
Reviewed Sept. 7, 2018
I just started with the process at National Debt Relief and their people were professional. They answered all my questions and made me feel assured. They've already settled two debts and working on a third one. I understand the program, however, I thought they reached out to everyone at the same time to let them know what they were doing, but that was not the case. NDR should tell the credit companies what they're doing so that those companies would know that I'm going through debt relief. One of the companies tried to offer me a solution before it got too out of hand, and it was almost tempting to fix it. However, I didn’t want to go any further into them because it has a reset of 90 days and 60 days debt to get. I asked them if they know about NDR. They said no and that they haven't been contacted yet. Other than that, NDR is good and I enjoy working with them.
Reviewed Sept. 6, 2018
Everyone was helpful and professional. My questions were answered, and I came away from the experience feeling confident that National Debt Relief will be able to help me settle my debt satisfactorily. Both of the people with whom I spoke seemed genuinely interested in helping me find a resolution.
Reviewed Sept. 6, 2018
Daniel ** was very helpful at explaining how everything works. Thank you for explaining it to me. And David from the welcome call was also very helpful and friendly. Thank you so much for your help and guides. I would recommend this to the friend and family.
Reviewed Sept. 6, 2018
I am feeling hopeful and very positive about the decision I made. Everybody has been very informative and I honestly can’t wait until I see results! I know this will not be easy but it is also better than doing nothing about it. I am hopeful!
Reviewed Sept. 6, 2018
Everyone I spoke with was extremely helpful and respectful. I was very nervous about starting this program but all aspects were clearly explained to me at every step. They made the process very simple to understand and get setup and started.
Reviewed Sept. 6, 2018
Your agents are very knowledgeable. They are clear and concise. Your agents are accessible and very flexible. I never felt as if I was being looked down upon because of my situation. I was recommended to you and I would recommend you to others.
Reviewed Sept. 6, 2018
Sheryl **- Debt Specialist, was absolutely amazing! She understood our situation and was never judgmental. She was able to answer any questions I had even then I thought they were beyond dumb. I will highly recommend this company in the future to any friends and family that are in the same situation as my husband and myself.
Reviewed Sept. 6, 2018
Andrew was very good in explaining the program and answering my questions. He was patient with me in asking questions and thorough in his answers. Also my welcome call was done well. Andrew was very timely in responding to my emails as well as sending the needed paperwork.
Reviewed Sept. 6, 2018
I am reducing my credit card debt thru you. I sent an email, received a call right away and spoke to your representatives. This has been a lot easier than I originally thought it would be and am looking forward to being debt free soon.
Reviewed Sept. 6, 2018
Very helpful, courteous and she took time to explain everything to me and my family, also she was very knowledgeable about any questions me and my fiance had. I would highly recommend this company to my family and friends.
Reviewed Sept. 6, 2018
I had an excellent experience with everyone, starting with Alex **. Every time I called, I had my answer and everyone there has been very helpful. Couple days ago I had to make a change and the lady who helped me was awesome.
Reviewed Sept. 6, 2018
We have just become new clients of National Debt Relief and have immediately been impressed with the friendliness and empathy, as well as the depth of knowledge we have received from your representatives, Shomari and Kaitlyn. We are looking forward to working with them through this program.
Reviewed Sept. 6, 2018
The enrollment process was thorough and clear. The agents were extremely supportive and knowledgeable. So far I feel safe and comfortable about moving forward. I trust NDR to negotiate with the creditors in my best interest. It has been a positive experience so far.
Reviewed Sept. 6, 2018
Very well mannered. Easy to understand and right to the point. Always said thank you. Seem to want to help in every way possible. I feel very confident that this will help me reach the goal I am aiming for.
Reviewed Sept. 6, 2018
The experience I had with the representatives from National Debt Relief was excellent. Oleg was very informative and answered all my questions to my understanding and satisfaction. I would recommend anyone to call even if all they wanted was some questions answered.
Reviewed Sept. 6, 2018
It was a good quick process to enroll and get approved. I liked that they walked me through every step and explained the process to me. They answered all my questions and were professional throughout the process. I would recommend them so far.
Reviewed Sept. 6, 2018
They really helped me out and found me a way to get out of credit card debt. Without their help I would still be paying off my credit card for another five years and they got it done in 2 1/2. I can’t say how much I appreciate the work they do. The customer service was always pleasant and nice to talk to, anytime I needed their help they were always available.
Reviewed Sept. 6, 2018
I was pleasantly surprised. I didn't get any negative feels from anyone I talked to. Being in debt is like failing. I got only positive feelings as I went through the process. Thank you to everyone I talked to. I would recommend this to anyone in debt.
Reviewed Sept. 6, 2018
I was helped and all questions were answered promptly and thoroughly. I feel confident that my debt will be resolved. Now to just take the next steps to success and becoming debt free. Definitely would recommend to a friend. Thank you for giving me so stress relief in this time of need.
Reviewed Sept. 6, 2018
Everyone was very friendly. This is a very embarrassing matter and stressful and I appreciate the support. The only thing I don't like is every time they say "congratulations". I understand why, but there is nothing congratulatory about being in debt.
Reviewed Sept. 6, 2018
Lester ** was very patient, understanding in talking me through the process. Edmond ** was equally as patient and understanding. They answered my questions in laymen terms when needed. Wonderful service. Thank you. I would recommend them to family and friends who are in my position.
Reviewed Sept. 6, 2018
Everyone was friendly and very helpful. Everything was explained to us several times and in detail. At each point, we were asked if we understood everything. This program will he help us get out of debt and allow us to stop struggling to meet monthly payments.
Reviewed Sept. 6, 2018
I am very pleased with everything that the NDR has/is doing for me! They helped me quickly and efficiently when I needed it most. They also explained things very thoroughly and in detail. I am looking forward to working with them to get my debt settled.
Reviewed Sept. 6, 2018
The people were very friendly and understanding. They answered all my questions and made me feel better about taking my next steps towards financial freedom. They were very thorough and were willing to better explain all the confusing business terms to me.
Reviewed Sept. 6, 2018
I have had nothing but great experience with everyone at National Debt Relief. They reassure you it's going to be okay. They are very friendly and they are so thorough with all the information and what you are signing up for.
Reviewed Sept. 6, 2018
My rep gave me such clear information about the program and helped me to understand the true goal at hand. The welcome caller also verified my information and cleared up any extra questions I had about the program. I also like the fact of how the money goes into a savings account until an agreement is reached with each creditor. I already feel better and confident that I made a good decision towards my future. I love that I have access to all the decisions with the creditors and working down the balances. I know that it’s going to take time but I’m alleviated and looking forward to the results.
Reviewed Sept. 6, 2018
I was a little iffy about joining this program, especially with my credit score dropping once I start. I thought to myself, although it might drop now, I have to think long-term; I know I rather pay make sacrifices now in order to get out of debt sooner, rather than 30 years from now with all the interest I have. The one thing that won me over is that they are 100% transparent. They tell you the ugly truth about my credit card debt, but they also help you find the best plan for you depending on your budget. They tell you how long it's going to take and advise you to, if possible, pay more to get out of the program sooner. I didn't give them 5 star because I don't know what the future holds, but it seems to be genuine customer service.
Reviewed Sept. 6, 2018
Very good at explaining things. Made me feel very comfortable. Everything was explained thoroughly and if I had any questions they were answered very well. Return phone calls were quick and emails were arriving as I was on the phone. I would recommend this to anyone.
Reviewed Sept. 6, 2018
Your agents helped relieve me and I felt bad for being in debt. They didn’t make me feel bad about myself. Thanks. I can sleep now and will be economically responsible from here on out. I wasn’t sure what to do.
Reviewed Sept. 6, 2018
Great service overall. Friendly and informative employees, easy to talk to and open to spending the quality time to answer questions. Easy process from start to finish, I liked that each detail was explained throughout the contract before submission. I would definitely recommend working with NDR. I know I’m only just starting the process but I’m hoping for a positive outcome.
Reviewed Sept. 6, 2018
Very kind. Explained everything very well where you understood. Treated me like I was a person. Didn't judge me and was so very nice. I really appreciate the kindness. I would recommend anyone too them. I would like to thank everyone that help me with this procedure. The team help me understand the process and was so very good at their job. A whole bunch of thank you goes out to them.
Reviewed Sept. 6, 2018
Everyone has been great thus far to work with. I am looking forward to being debt free. Mark was great at first. My on boarding call went smoothly. Hoping the entire process will be as smooth as signing up. I am really hoping that the next 30 months will be as smooth as the process I have had so far.
Reviewed Sept. 6, 2018
Everyone that I spoke to was professional and very helpful. I have started recommending this company to my friends. Awesome job. I can't believe that I will be out of debt soon and my credit will be restored to a better standing all thanks to National Debt Relief.
Reviewed Sept. 6, 2018
The people that I have spoken with have been extremely helpful. They have been very informative and have provided me with confidence that I am making the right decision for my future to become debt free within a reasonable amount of time.
Reviewed Sept. 6, 2018
Specifics on what to do and accurate on description, fast service and full of information on the process to help understand the aspects of this action and well establish to protect from collection companies. The process throughout the website and on the phone is fast and complete.
Reviewed Sept. 6, 2018
So far my experience has been very satisfactory. Everything has been explained in detail and responses has been very quick. This is a totally new experience for me but the people I have worked with have made it very easy to understand.
Reviewed Sept. 6, 2018
Franklin explained everything I needed to understand in detail which gave me comfort to deal with a sensitive situation of money matters. He (Franklin) and the "Welcome" personnel answered ALL questions/concerns with genuine respect and clarity. I wished I had considered managing the prospect of becoming debt free earlier.
Reviewed Sept. 6, 2018
Everyone I dealt with was great, they were knowledgeable and very kind. Michael seemed to care and was easy to work with. So far I could not be more pleased with how this process is going and the people I dealt with play a big roll in that. Very professional.
Reviewed Sept. 6, 2018
They answered all my questions! I’m happy with the help they provide. I recommend this to whoever is in need of help. You’ll feel a weight off your shoulders. Don’t hesitate or wait til it’s too late. You’ll be glad you did.
Reviewed Sept. 6, 2018
Lupe was tremendously helpful and patient and answered all my questions with kindness and care and attention. I am looking forward to starting the program with my first deposit into the account to cover my debt. I am so excited to have greater financial freedom in the future, and to hopefully finish the program sooner than my 21 months that has been predetermined!
Reviewed Sept. 6, 2018
Understanding, helpful and very nice. She made sure I understood everything, made sure the emails were signed and read them all. Told all the details I needed to know and said she would stay in touch, so friendly. Wish everyone was like that on the phone.
Reviewed Sept. 6, 2018
Everyone has been very understanding and patient. All the information given was thoroughly explained. They made sure I was comfortable with the decision I was making and that I understood the pros and cons. Very helpful overall. Easy transitions and information was accessible. Answered every question that I asked and repeated information for clarification.
Reviewed Sept. 6, 2018
I'm retired and on social security, and I had some expenses coming up. I needed to get stuff handled and National Debt Relief provided debt consolidation services for me. They have been negotiating the price down and making the payments for me, and I haven't been getting the phone calls. But I had to move and the expenses went up, and I dropped some payments. I called them and I was gonna quit, but they talked to me and kept me on the program. I'm glad I went with National Debt Relief.
Reviewed Sept. 6, 2018
I was trying to clear all my debt and gave NDR a try. The process was easy from the beginning but going to the end I couldn’t afford to finish it. I also had to pull out. They were flexible on the payment plan. I was offered a loan from the other loan company so they can finish it faster but when they came back to me, the bargain was too much. I would have ended up paying more, and that was not what I was looking for. However, with the rest of the account that was done, it was really nice and done on a timely manner. They usually get a higher negotiation so they can go back and do it again. I’m hoping next time they can actually do a better negotiation. But NDR helped me get rid of a lot of the debts and I would recommend them.
Hello Emelia,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to always provide a 5-star experience for every client. When you are ready, we would love to have you back with and continue this journey together.
Reviewed Sept. 5, 2018
I Betty ** would like thank you for two very professional persons that help me become a client of National Debt. They were very knowledgeable. Kind to make sure that I understood everything before signing. They made my day and took my stress away.
Reviewed Sept. 5, 2018
Joining NDR to resolve my debt problem. I worked with Steve ** and he was very courteous and helpful. He explained everything very patiently. My only complaint is that I had to provide my checking account information before NDR would evaluate my issue to see if I was a good fit. I felt this was a high pressure method and almost made me go to another company.
Reviewed Sept. 5, 2018
I could not be more pleased with National Debt Relief! The customer service I received was excellent, I was treated with the utmost respect and care. Everything was explained in detail, all in easy to understand terms. I was never shamed or embarrassed, I left each call feeling satisfied and grateful. I can’t begin to describe the relief I feel right now! I am so grateful for the help and kindness that Christopher (the gentleman that got me set up) provided. If you find yourself in an impossible debt situation like I did, I highly recommend seeing what National Debt Relief can do for you.
Reviewed Sept. 5, 2018
Excellent customer service. The agent made sure I was aware of the process and repeated several times what needs to be done. I will recommend this process when I am done to anybody that is seeking debt relief. Thank you.
Reviewed Sept. 5, 2018
Described the various procedures and requirements well, and helped with the questions that I had. I did forget about one of my creditors which was not on my credit report, and I was told that I could send a copy of a statement from them to get them included. It was PayPal that was not on the list, and I was told that they were not included in my credit report, and that was why they were not added.
Reviewed Sept. 5, 2018
Excellent service. I never felt pressured. Jeanne was awesome. She was very professional and courteous. It was an extremely smooth transaction. The entire process took less than one hour. I would recommend this service to any one needing to get out of debt.
Reviewed Sept. 5, 2018
When I talk to the agent he explain everything in detail that I understood every that he had to say. I would recommend my family to you if they ever should need help. You guys help me a lot and I appreciate it.
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