National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,919,786 reviews on ConsumerAffairs are verified.
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Reviewed Sept. 14, 2018
Everyone was so nice and very helpful. I did not feel judged or confused at all when explaining my financial hardships. This is an excellent service and my only regret is that I didn’t sign up sooner. Both representatives answered all of my questions with confidence.
Reviewed Sept. 14, 2018
The cusstomer service agents that I spoke with were extremely helpful. They explained my options and explained all forms to me. Time was taken to go over page after page of the documents. I was given telephone to the people I needed to reach. I was also told that I had the option to opt out at any time.
Reviewed Sept. 14, 2018
I do not know my order number. I have been treated with respect and dignity. Thank you for that. The process was explained fully and all questions I asked were responded to quickly. I am not very good with words so I just want to say thank you again.
Reviewed Sept. 14, 2018
My experience with National Debt Relief has been very good. From the first time I called, the associate was very helpful and informative. He did not get mad when I asked a question and he explained everything where it was understandable.
Reviewed Sept. 14, 2018
My experience was as close to perfect as you can get. From the initial phone call to the discussion to how the program will run to the welcome call has left a positive impression on me. This will be a long journey to take care of my debt but I’m confident in the calculated plan which was discussed with me. A large weight feels lifted off me of which I’ve been carrying around for over a year. Thank you so much!
Reviewed Sept. 14, 2018
They were very clear on everything so I understood it all. And knew just what I have to do and I know just what they will do. They were very nice to talk with and made me understand. 4 years or less I will be out of debt. I am very happy with all the help. Thank you all.
Reviewed Sept. 14, 2018
So far I am satisfied with all customer service and look forward to being debt free. Everyone I talked to was professional and polite. We feel more able to pay off our debt and hopeful for our future. Thank you for your help.
Reviewed Sept. 14, 2018
They both made me feel comfortable about the process. When I wanted something repeated and explained more they had no issue. I loved that they were both very detailed. I have all the contact numbers if I have any problems.
Reviewed Sept. 14, 2018
The service I received was exceptional. All my questions were answered to my satisfaction and my complete understanding. All the representatives I spoke with (Travis ** my first contact to Simon who did the welcome call) were very professional, understanding and patience.
Reviewed Sept. 14, 2018
Everyone was sweet, very kind and informative. I felt safe, informed and perfect! Everyone I have spoken to so far has been great, and very trustworthy! The deal I am getting with your programme is life-changing, will absolutely recommend you guys to anyone struggling with extreme debt.
Reviewed Sept. 14, 2018
Very helpful in mitigating debt. My wife and I were making a transition from Active Duty military to the civilian world. Our income drastically reduced because it was a medical retirement that we had not anticipated. Debt Relief negotiated a settlement to assist us with our recovery.
Reviewed Sept. 14, 2018
Great service, quick, easy and informative. Both service reps gave me thorough information and all documentation required to expedite my process to debt relief. I reviewed all documents sent and able to save for my future reference. Both Service reps were friendly and positive in my endeavor to fulfill my debt goal.
Reviewed Sept. 14, 2018
Everyone is very professional and helpful. We are very relieved that there is a company that can help people when debt gets overwhelmed. We will be so happy to be debt free in 3.5 years. Yes, it will be hard but we will do it with your help. Thank you.
Reviewed Sept. 14, 2018
I had a very good experience. The team was very pleasant and helpful. *I would recommend to a friend. The team gave me great relief. They were very prompt in getting me enrolled in the program. Igor ** was very nice and helpful.
Reviewed Sept. 14, 2018
Customer service is excellent. Everyone I’ve talked to has been very helpful. They answered all my questions to my satisfaction. We'll see how things work out in the future but I think this program is going to work for me.
Reviewed Sept. 14, 2018
I had a great experience with NDR. They were very friendly and made sure I understood everything in the process. I am glad I can finally work on my debt and see light at the end of the tunnel. Customer Service was very nice and patient with all my questions. I would recommend this to anyone who is looking for debt relief.
Reviewed Sept. 14, 2018
National Debt Relief was a pleasure to work with. My life is hectic and I barely have time to make a phone call. The ladies at NDR were very patient with me and always available when I found the time. Very knowledgeable and understanding. So glad I found this program, cannot wait to finally make headway toward paying my debts!
Reviewed Sept. 14, 2018
I was impressed with Lia and her quick responses to my question and I also appreciated the 2nd call later yesterday. I apologize I forget her name, but both were very professional. I do hope this all works out smoothly, I am concerned about Lending Club.
Reviewed Sept. 14, 2018
The first person I spoke with that assisted me getting started was very helpful step by step. The second person welcoming was knowledgeable but lacked guidance skill overwhelming me with several emails stressing me. I had to call customer service for help.
Reviewed Sept. 14, 2018
So far so good. I just started but I feel very positive in this process. They made me feel very safe & secure in the decision to go with this company. I will write another review in about 6 months once I start seeing results.
Reviewed Sept. 14, 2018
The person who originally enrolled me was friendly, courteous and helpful... until I mentioned that I was reconsidering based on my conscience reminding me that I was breaking a contract and in effect stealing from the people (yes, corporations are people, too) that I had signed a pledge to pay back. He did his best to convince me that capitalist corporations are evil behemoths with no conscience of their own. Maybe he was right, but does that make my decision less wrong? He tried to convince me that they weighed the risk and know that this is going to happen in some cases and build it into their business - not realizing I am smart enough to know that, in so doing, they have no choice but to take it out on others of their customers, and, so, I am therefore a partial cause for their having to build in protections that actually necessitate them hurting others to survive?
And did he not realize that he had absolutely no right to tell me that that which I feel to be wrong on my part is okay and I should not feel that way. I would prefer that he call me now and call me a hypocrite for violating my conscience and signing this damned (and I mean that in the religious, not cursing, sense) agreement that to question my conscience. Jamez, on the other hand was amazing. I need someone I could make laugh with stupid, inane jokes and asides to help me cloud the pain I felt as I became a criminal among the corporate criminals that my original registrar viewed as inhuman scum.
In summary: Jamez, good. Very good. Funny. Patient. Personable. Knowledgeable. Adrian, a good man, a good SALES man (and I do not mean that in a derogatory way that it can be taken... he really was good) and a good rep for the company, but who nearly cost you a customer when all he needed to say was, "I understand. It is tough. If you feel that way, you need to do what will allow you to live with yourself. Take time to think your way through this and know that we are here if and when you need us."
Reviewed Sept. 14, 2018
I started out with an email to National Debt Relief asking questions about them. One of the representatives was able to convince me and I felt things were moving along but now I have to step into a court room. I put one of the local finance companies that I was with in the debt relief program and they kept harassing me that they wouldn't take it. NDR convinced me that the finance company would take it and that it was just a little har and they wanted some money. I then spoke to a manager from the finance company and he started being really aggressive and that he would take me to court because I wasn't being responsible with my actions.
I called NDR again and asked if they were doing anything about it. They told me that they were and that it takes a couple of months before they can do anything to negotiate. But I don't understand why I have to step into the court room. So I'm thinking to just quit and do this on my own because it seems like I'm not getting anywhere with it. I had to settle with another company because NDR didn’t wanna accept another creditor that I owed, so I took care of it on my own.
NDR told me that they’re gonna negotiate and drop everything, and try to go as low as they can. If they can settle with it, then they will put up a bank account and withdraw the payment out of my debit account. I wish they could have done that and that would have been a lot easier. I would only have to deal with one company, and not deal with all these people calling me, sending me letters, and still harassing me about paying them back. The NDR rep explained to me how the program worked but he never told me that they could have consolidated all of my bills. If that was done, I wouldn’t had to go through the way they’re doing it now.
I'm paying NDR $156 every two weeks, but I haven't seen statements and I’m still getting calls and letters from my debt collectors. I’m not too happy with the outcome yet. I feel like NDR is not working with them and they're not doing anything to resolve things. I can only do so much. It doesn’t make any sense that they have to wait six months before they can get the money. I thought it was gonna be a little bit faster if I worked with them.
Hello Rolando,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Sept. 14, 2018
Very clear, helpful, and polite service. I am glad I found them, only starting my new journey and I’m excited I found a great company for assistance. I have spoken with a few of their representatives and everytime I deal with them it’s an easy conversation.
Reviewed Sept. 14, 2018
Worried about credit rating, dunning letters, etc. The counselor helped, but still some concern. I am waiting to get the brochure and other in which will help me to better understand the program. Overall, the counselors helped a lot, but this is all new to me. They are very knowledgeable. We will see how this goes.
Reviewed Sept. 14, 2018
The reps are knowledgeable and really took their time to explain everything to me step by step. Kameel ** was very helpful and 100% knowledgeable and clear on explaining the process. He was very respectful. He did an outstanding job.
Reviewed Sept. 14, 2018
Normer was very helpful. He guided me every step of the way. Very prompt in answering my phone calls. Made the whole process easy. And hassle free. Services sounds too good to be true. Highly recommended. Thank you for all the help and time you spend time with me.
Reviewed Sept. 14, 2018
I am so excited to finally get out of debt. Thank you so much, Aaron and the nice lady I talked to about the welcome packet. I made the right decision and I feel great! Now I can take a deep breath and breathe.
Reviewed Sept. 14, 2018
NDR was very patient and so helpful in all levels from the first initial contact through the final set. Every person we dealt with was super helpful. I will totally recommend anyone who is looking for help to check into this program.
Reviewed Sept. 14, 2018
After receiving a call from a debt specialist I was having communication issues around my area. Immediately the specialist called back and also the welcome call team did the same. Thank you also for the clear explanation of agreement. For providing all the contact information that I would need. The best customer service!
Reviewed Sept. 14, 2018
The negotiator called and told me the amount of money it was gonna take. They’re trying to get my debt down and 2 companies have settled for less already. So, they’ve made my life a lot easier. National Debt Relief is a good company to go through and they’re very helpful.
Reviewed Sept. 13, 2018
They were very helpful calming my anxieties & worry. Smart, sharp, compassionate & wise! Angels coming to my rescue to help with my stress, medical issues, and upcoming retirement with some relief and peace of mind! I am humbly grateful & appreciative. Namaste, Veteran US Army.
Reva, thank you for taking the time to leave a review today! It's certainly our pleasure helping you and giving you a little relief during this time. We look forward to hearing more from you as you continue in the program.
Reviewed Sept. 13, 2018
The whole experience was a very pleasant one. I was getting on edge about my overwhelming debt but the representatives spoke very highly of the program that it made me feel confident that things would be OK and the worries went away. Very pleased so far. Although the process is just beginning.
Reviewed Sept. 13, 2018
I received all the information and help needed. Everyone who attend me was very polite and helpful. I was looking for help with my debt and I found it. I am very glad that I choose National Debt. I will recommend it to anyone who need it.
Reviewed Sept. 13, 2018
My welcome call was clear, understandable and efficient. Any questions I may have had were clearly explained. I feel comfortable know I have a 888 # I can call at any time. Greatly appreciate your assistance in this matter regarding my finances.
Reviewed Sept. 13, 2018
Both of the gentleman that helped me were very helpful and made sure I fully understood the whole time what they were explaining to me. Very much appreciated because I do not know much about this whole debt relief thing so they definitely helped make it easy for me to understand.
Reviewed Sept. 13, 2018
I have had a very pleasant experience with NDR so far. I have been treated with the highest amount of respect and in no way been uncomfortable speaking with the representatives. Thank you for your caring and quick response to help me achieve a life without debt.
Reviewed Sept. 13, 2018
Both reps (Josh and Frank) were very professional in their handling of my situation. I really appreciate the attention to detail that was made in my experience. Josh explained each step that I needed to take to be successful in my journey with National Debt Relief. Frank was very instrumental in going over the ends and outs of the program. The experience has been good so far and I plan on getting out of debt soon.
Reviewed Sept. 13, 2018
All of the people I talked to were very friendly and helpful. When I had questions they were answered very fast and were very helpful and put me at ease. Sabastion were call me back if he was unavailable when I called.
Reviewed Sept. 13, 2018
I was feeling very stressed. My bank was burning through my money before I could pay any bills. You guys helped got me sorted out and back on track. Thank you. It is nice to know that you guys offer this service.
Reviewed Sept. 13, 2018
This was a totally professional experience. The only comment I make is that it is so obvious your people are reading a script. It's a long one and they want to get through it as fast as possible. Some of the conversation is garbled because of the speed they read. Your company enjoys top ratings so this is merely a comment. Who can argue with success.
Reviewed Sept. 13, 2018
Well, I am just getting started, but I have been impressed thus far! My sales agent was extremely knowledgeable about the credit reporting industry and made me feel comfortable in knowing I was doing the right thing. My credit rating was not in the toilet yet, but with 8 almost maxed out cards trying to stay afloat, it was on a downward spiral. This was my only way out. I truly believe that!
Reviewed Sept. 13, 2018
Everyone had accurate and complete information and helped me out in a very polite and professional matter. My first contact at NDR was Myles **, and he knew his business and answered all my questions. Later I spoke to Monique for the Welcome call, and she was very nice as well and completely answered all my questions as well.
Reviewed Sept. 13, 2018
My experience was great, everyone I made contact with were very helpful and ready to answer all questions. One phone call literally put me at ease about handing my debts over to be resolved by NDR. My rep Marcus ** was great and easy to talk to.
Reviewed Sept. 13, 2018
My experience with National Debt Relief has been great. The staff are very professional and knowledgeable. I am so happy I made that phone call to help relieve the stress of being in debt. You rock!! I would definitely recommend this company to all my friend who are going through the same situation as me.
Reviewed Sept. 13, 2018
My experience so far has been amazing. My rep, Darius has been very patient with me, as I have only been able to communicate with him via email due to my job and also the time difference. (I live in Hawaii) Darius was able to set everything up for me and was very clear with all of the information. He was very efficient and made sure I understood everything before proceeding. I did my Welcome Call with Tanika, who was also very polite and made sure I was aware of all that is to come. She also provided me with phone numbers in case there is a need for me to contact NDR. I am very pleased and very excited to be in this program. Thank you to all at NDR for the help and assistance that I am about to receive. You will make my life a lot less stressful. I already feel a huge burden being lifted. THANK YOU!!
Reviewed Sept. 13, 2018
So far I think the service will help me for my future but only time will tell. The agents I spoke to answered the questions and concerns appropriately. The step by step process was explained and I feel that I will be assisted in the future if or questions arise in the program.
Reviewed Sept. 13, 2018
I was very nervous about calling for help. I never was in a situation of needing help. So I got up the nerve to call, and as Mr Johnnathan ** started explaining the process to me I felt calm. Wonderful experience, very knowledgeable, very informative!! And I really enjoyed the welcome call!! I now have hope! Thanks.
Reviewed Sept. 13, 2018
My experience with National Debt Relief Customer Service has been excellent. Geri **, who enrolled us in the program was especially a delight to work with. She is a very reassuring and consoling person. I would personally recommend to anyone to deal with her personally.
Reviewed Sept. 13, 2018
Ms ** was thorough and professional. She answered all my questions and was very pleasant, and reassuring. This is a scary thing to decide to do, but necessary for financial success in the future. There's a lot to work through. It's going to take longer than I thought to get the ball rolling. I hope to remain optimistic during the first months, keeping in mind that I've made a good decision.
Hello Susan,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to briefly discuss and understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Sept. 13, 2018
I was somewhat apprehensive when first considering applying for the program but was happy and relieved to find both of the main individuals helping me through the process to be both helpful and pleasant. My hope is that this will continue as we proceed with the resolution stage.
Reviewed Sept. 13, 2018
I had an excellent experience with Paul **! Paul was extremely helpful, informative and kind. He spent a lot of time reviewing everything in detail and made sure I was with it every step of the way. I especially appreciated him sharing his own personal experience with NDR! Thank you so much again, Paul!!!
Reviewed Sept. 13, 2018
Just want to say thank for all that's to come. Both representatives that I spoke with were very professional. They explained the program. I believe I understand how this works, and the only concern I have is on the One Main financial account.
Reviewed Sept. 13, 2018
I'm just beginning my journey to relieve debt with this company. So far, I've had a good experience with everyone I have been affiliated with. From the very 1st phone call, he was thorough and explained each process and meaning of what the company stands for and how they can help you.
Reviewed Sept. 13, 2018
Roy ** was AWESOME!!! He was so helpful, positive, hopeful, and upbeat. After being discouraged for so long my call with Roy really gave me hope. He answered my thousand question respectfully and kind! He was great. He deserves a raise. My welcome call however was a different story. I was kind of in a rush and the person whom I worked with had an attitude. Not the best follow up.
Reviewed Sept. 13, 2018
Was very nervous about starting with NDR. The two gentlemen I spoke with were very professional and explained in detail how NDR works. I feel very confident in this program. I have other friends who have been thinking about Debt relief. I will definitely let them know about NDR.
Reviewed Sept. 13, 2018
We - my wife and I are retired professional workers and not easily impressed with over the phone activities. However, we were impressed with National Debt Relief's employees. They were professional in their delivery of information about the program, questions asked by us, answers provided to those questions and suggestions on how to best utilize the solutions provided. Initial representative (Edward **) and the Customer Service person (I am sorry I don't recall her name) were exceptional. The online tools weren't bad either.
Reviewed Sept. 13, 2018
I worked with Arthur ** who was encouraging, thorough and helpful. He made sure to maintain communication throughout the day as the process progressed. I worked with Terry on the welcome call who was also very pleasant and helpful. I have already recommended this service to a friend and I look forward to resolving these debts.
Reviewed Sept. 13, 2018
The enrollment process was easy, and I was made to feel welcome by everyone with whom I spoke. I thought it would be embarrassing to begin this process, but I was treated with respect. All aspects of the program were thoroughly reviewed with me, and all questions were answered with professionalism and patience!
Reviewed Sept. 13, 2018
My experience with National Debt Relief was outstanding. I would definitely recommend their service to a friend which is in need of help with overwhelming debt. I would highly recommend their expertise in assisting with debt relief. Staff are very knowledgeable and helpful. Staff guide you through this process, answer questions, and provide you with all the information you need to complete this process.
Reviewed Sept. 13, 2018
The agent that I worked with and the welcome center was very helpful, detailed, and explained everything well. They made sure that I understood everything and made me feel comfortable about this decision. I look forward to working with this company and resolve my debt.
Reviewed Sept. 13, 2018
The customer service has been excellent so far. All seems like it is going to be great. They have been quick to respond and very thorough in reviewing the documentation and covering the details of what will occur in the process.
Reviewed Sept. 13, 2018
Everyone that I have spoken to has been extremely knowledgeable, helpful, and polite. This entire process was very quick as well. So far overall I am very impressed with this company and very satisfied with my experience.
Reviewed Sept. 13, 2018
You were all very helpful and my welcome call explained so much. Thanks... I feel better already! I just need to get rid of some of this debt. In 2016, my husband was in an accident and almost died... he was out of work and we are still working our way back. Thanks.
Reviewed Sept. 13, 2018
Very affectionate. Nice, reliable explanations, consistent, kept calling back, willing to help me fill out the forms correctly, explaining any questions I had. Went over everything step by step, was on the phone for as long as we had to be, did not rush me. Helped my dad and I to understand the process of how Debt Relief works...
Reviewed Sept. 13, 2018
Brent was very helpful. He is great at his job or his role at National Debt Relief. He made or make us feel that this choice is the correct choice. The lady from the welcome call did a good fellow up job with us.
Reviewed Sept. 13, 2018
Kester ** and the representative I spoke with today were awesome with my enrollment process. They explained everything to me in detail, they answered all of my questions. I felt really comfortable with them guiding me with the process.
Reviewed Sept. 13, 2018
I've been doing business with this company since April 2017 when my grandson was desperately in debt. We found the solution with your help. He's almost all paid off. I recently opened an account for myself and hopefully, in 2.5 years I will be debt free as well. Thank you.
Reviewed Sept. 13, 2018
National Debt Relief financed for me and I try not to get bankrupt as things are a little rough right now. NDR told me that within the year or two, I should be debt-free. The people at NDR are good and hopefully, I'm not getting scammed. So far, it has been a good experience with them.
Reviewed Sept. 13, 2018
I am so glad I stumbled across National Debt Relief. I am very pleased with the service so far. They explained everything step by step, answered all my questions, and gave me multiple ways to contact them. My Rep Elijah was very kind and helpful. He helped me pick the right plan for my budget and was very quick about it. I'm grateful. Thank you.
Reviewed Sept. 13, 2018
What can I say? Great service. They handle everything. If you have debt let them handle it. Be patient. That's the key. It will all work out. Where else can you get service and help like this, now here. Excellent.
Reviewed Sept. 13, 2018
National Debt Relief was the most cordial so I decided to go with them and so far, they have been attentive. Also, their feedback is prompt. Whoever they designate, they contact me with the information and I'm very comfortable working with them. They've settled accounts and have done a good job.
Reviewed Sept. 13, 2018
I like working with National Debt Relief. They call me whenever something's up. They also decide when it's time to negotiate with the creditors and then they send how much cash I have in my account. Then they contact to ask and let me know that they are trying to negotiate one and if I agree to that then they pay them. With regards to the payment plan, they came up with a certain amount that they thought would take to cover all. It seemed fair and reasonable and I was able to negotiate with them to see how much I could pay at a time. I was hurt in one month then I called and asked them if I could pay half that time. They were very easy to work with and were very nice people too. I've talked to other companies over the years, thinking about doing different things. This is the only time I've ever done something like this. They were the least aggressive to let me decide what I wanted to do and what worked for me.
Reviewed Sept. 12, 2018
Did a great job explaining and helping me make the right decision. I'm glad I found them when I did! Would definitely recommend this to anyone who is I'm currently in debt and need help. I'm happy to know I'll be debt free soon.
Reviewed Sept. 12, 2018
Everyone was very kind and made sure I was aware of the entire program. They were very knowledgeable having answers to all of my questions. I would definitely suggest working with these people. They are great and help you through what can be a difficult process.
Reviewed Sept. 12, 2018
Very friendly. Great people, hope they can help in my hour of need which they do show they care. Great customer service and make it easy to make this as easy as possible face off of their performance, so far I have great faith in this.
Reviewed Sept. 12, 2018
My experience went way beyond my expectations. They were able to design a debt relief plan that was much better than I thought it would be. I wish I had found them before I declared bankruptcy 10 years ago. I would defiantly recommend this service to others. Excellent! Very professional but also compassionate.
Reviewed Sept. 12, 2018
Great service so far. I would like to thank you Lonie and also one lady who assisted me to make this decision and start with the program. I just enrolled the program and happy so far. I can't wait to pay off my amount and become debt free.
Reviewed Sept. 12, 2018
So far my experience with NDR has been amazing. They care about me and my hardships and want the best. I would recommend to anyone. I didn't feel like a mistake or number. I felt human again. Loudjine was my account officer and spent 1.5 hours on the phone with me explaining everything!
Reviewed Sept. 12, 2018
I got myself into a mess with creditors, not so much being late, just getting hard to manage on my limited income. I searched for the top five companies, and National Debt Relief was 5 star rated and Better Business Bureau accredited. Ben and Kaitlyn have been respectful, knowledgeable, and informative. Very thorough, and patient. Even as a hesitant customer, they did not rush through the process. They deserve acknowledgement. Quite impressed with being able to handle all the paperwork via email. I hope this works for me, and I don't get overextended after the fact. Here's to being mostly debt free in two years.
Reviewed Sept. 12, 2018
We are completely satisfied with all of the service and information we have received. We are looking forward to working with you and becoming debt free with you. All of your customer service workers are very easy to talk to.
Reviewed Sept. 12, 2018
Great experience talking to Oscar and Ronald. They both help and explained step by step to understand how to go through this. Very knowledgeable and caring people. They help me very well, thanks for your helping me getting me out of this debt.
Reviewed Sept. 12, 2018
Johnathan ** was excellent! Courteous, kind and answered all my questions even if I had already asked them. I am excited to be able to start getting out of debt! I finally decided that barely swimming wasn't good enough, and I don't want to be paying on this debt for 30 years. NDR is helping with that!
Reviewed Sept. 12, 2018
All staff that I spoke with National Debt Relief have been very good and very informative about my new account. Staff were very detailed about all my information and how to make changes to each of my credit card accounts. The welcome staff were very friendly and informative.
Reviewed Sept. 12, 2018
So far my experience has been good. The people at National Debt Relief will explain everything to you if you don't understand what they are telling you and if you want to call them with questions they will help you with a answer to a problem.
Reviewed Sept. 12, 2018
Everyone has been great in talking to us. I know that I can call anytime to get help with what we are doing. Both people I have spoken to seem to know their stuff and that makes this much better for me.
Reviewed Sept. 12, 2018
I called with no idea about anything. NDR has been so caring and understanding and they really care about you. I felt a major relief after just my first phone call and an even greater relief after completely enrolling into the program. My agent was just as excited for me as I was. I can’t wait to reach the end result.
Reviewed Sept. 12, 2018
Accurate with debt. Works with your situation and feels like they genuinely want to help you. They are detailed and will answer any questions about the legal documents and what to do with your personal situation. Happy that I made this decision and excited to be out of debt.
Reviewed Sept. 12, 2018
My experience from start to finish was top notch! Everyone was kind, extremely helpful and positive throughout the whole process. I was in contact with another company prior to this one and they have nothing on National Debt! I would recommend them to anyone who is struggling with debt and wants help getting out as quick as possible. They take all the stress off immediately.
Reviewed Sept. 12, 2018
The process went smoothly and the customer support team members were courteous and took the time to explain the details and help with setting up my account. I'm a new client and I'm looking forward to seeing the process in action.
Reviewed Sept. 12, 2018
I could'n be more satisfied. Josh was patient, helpful, informative, and most of all he understood that I don't use computers. l'm sorry I don't remember the young lady I talked to this morning but she was very helpful, and patient too. Thanks to all of you.
Reviewed Sept. 12, 2018
The lady I talked with was very, very nice and good with her knowledge of "National Debt Relief". She was easy to talk and listen to. And, she explained things at my level! I will recommend "NDR" to my friends.
Reviewed Sept. 12, 2018
Application and directions were thorough. They were very helpful and knowledgeable about your product. They also were very compassionate about everything going on. I understand all about the program because of your help. I never thought I’d need this help but your staff was understanding.
Reviewed Sept. 12, 2018
Very happy. All aspects were explained and they made sure I understood them before moving on to next subject... If I had question they stopped what we were doing to answer. A lot of info for me... am happy so far with my decision.
Reviewed Sept. 12, 2018
I had been dreading this process, but NDR made it as painless as possible. I feel like I fully understand what will happen going forward. Customer service was great. I had lots of questions, and they answered them all without getting frustrated.
Reviewed Sept. 12, 2018
Everyone was so helpful right from the start. I feel like a weight has been lifted off my shoulders. I feel like I have my life back. I can actually breathe and know that I will have some money. Now, I will be able to sleep at night.
Reviewed Sept. 12, 2018
NDR was great to work with! Everyone we spoke to was courteous and professional. They covered all aspects of the program and explained each step in depth. They answered all of our questions quickly and with no issue. They treated us like normal people with no stigma for being in the situation we are in. To top it off, they all spoke clear English which helped a lot. There were no misunderstandings.
Reviewed Sept. 12, 2018
Everyone was so helpful in explaining the processes involved and welcomed me to contact them should I have any problems, issues, or questions. I hope that this experience is all that the representatives presented it to be. I look forward to getting control of my finances, and truly hope that National Debt Relief can help.
Reviewed Sept. 12, 2018
Great experience with representatives. Everything was explained several times and a welcome call, along with emails was very informative. This gave me a sense of peace. Also knowing that there is a lawyer available makes me feel better in this program.
Reviewed Sept. 12, 2018
I was very informed with all the information and I did not feel overwhelmed with the information. I am so happy to have this experience and I am sure that I will have them along the way to help repair my credit!
Reviewed Sept. 12, 2018
I would recommend to a friend and yes I am very relieved and I feel as though there will be hope in recovering my credit. Mr. ** and Andrew were very honest and discreet about the program and they made me feel as though I could trust this program to get me out of some debt that I have. Thank you.
Reviewed Sept. 12, 2018
Everyone I spoke with during this process was caring, understanding and truly helpful with my issues. All paperwork was easy to understand and reader-friendly. Please continue the excellent customer service and professionalism shown to me during my time of distress.
Amos, thank you for leaving a review. We're glad you found our agents professional and that they were understanding and empathetic to your situation. We'll do our best to make sure that standard doesn't slack. We wish you the best of luck in the program.
Reviewed Sept. 12, 2018
I appreciate Emily’s professionalism and quick response. I know this is going to be a long road, and I truly appreciate the support in helping me gain control of my financial future! I am hopeful this process will help my family gain financial independence and control again.
Dackri, you're correct: this process takes time and effort, but once you're successful, it will be totally worth it. We'll also be with you every step of the way giving you the tools you need to win. Thanks for taking the time to leave a review today.
Reviewed Sept. 12, 2018
I am swimming in debt. I used charge cards because social security doesn't pay much, so I have to work to supplement it. I was checking my e-mails and came across your offer to help me consolidate my debt, so I called. I am 68 yrs old and would like to retire someday, but I have to get rid of my debt. You are a godsend to me, thank-you. Melissa ** was very helpful and sincere. Thank-you, Meisha.
Betty, we'll do everything in our power to help you reach your financial goals. Enrolling was just the first step on the way there, and this is just the first of many in the right direction. We'll be working with you to help take you the rest of the way. Thank you for taking the time to leave a review this morning.
Reviewed Sept. 12, 2018
I just signed up with NDR and the startup process was very quick and smooth. Completely painless! The representative was extremely friendly and no judgments were made. I will update my opinion as time goes by and my debts are cleared.
Welcome to the National Debt Relief family, Julie! We look forward to hearing more from you as you go farther in the program. Thanks for leaving a review.
Reviewed Sept. 12, 2018
What a wonderful experience. Kind caring people wanting to help. It was like a weight was lifted from around my neck. I wish I would have done this sooner instead of suffering through all this time. Thank you again for all your wonderful help.
"Better late than never" as the saying goes. The important thing is that you took that step to better secure your financial future, and we'll be here to help. Please let us know if there's anything we can do to help you while you're going through the process. Thanks for taking the time to leave us a review, John. We wish you all the best!
Reviewed Sept. 12, 2018
Talking about finances, especially when you're not doing well is a very sensitive matter. National Debt Relief was very comforting to talk with and I never felt scared or shy about my situation. They understand and I wish I had contacted them sooner!
Reviewed Sept. 12, 2018
You guys saved me a 10+ year debt into 3, I think that speaks for itself. Amazing service, very pleased! I just want to thank Michael **, man you blessed my life and my situation, I am deeply grateful for everything you have done, gave my life some hope. Again thank you to the 2 amazing employees for helping, peace and love.
Reviewed Sept. 12, 2018
National Debt Relief did a great job of keeping the stress of collectors off of me. Unfortunately, I had a couple of creditors that filed lawsuits against me, but their legal team was very good at handling those situations and was very attentive to my questions. I probably saved about $4,000 in their program. I did have one Credit Union that charged me legal fees on top of my debt with them and would not settle. My only advice to anyone who enrolls in this program is to be wary of settling with local credit unions. Some say they don't settle, and some really do mean it. If they mean it, it could cost you more money than what you already owe them now. I am glad that I enrolled in the program. No more credit cards for me! After my last creditor is paid off, I will be debt free!
Reviewed Sept. 12, 2018
Sherye ** and Nathan were great to work with and made the process easy to get started. We are excited and looking forward to what this program can do to help us with our monthly debt. Both representatives were a great help and walked us through each step in needing to get step up.
Reviewed Sept. 12, 2018
Quick, efficient, professional service. Would highly recommend. Fully explained services, my program/situation and very thorough. I feel like everything was covered during both conversations. I also feel quite comfortable with the entire package and accessing the system. Very satisfied with my decision.
Reviewed Sept. 12, 2018
National Debt Relief has been wonderful. They allowed me to make payments on my credit cards. I called them and then they called me back and explained further how they do different things for different people. They told me what they proposed to do for me and I got them all my payoff information. I filled out my application and they combined everything together. In a day or two, I waited until the process was complete and they started taking $145 out of each month by check. They talked to the credit card companies and settled some of my debt and they’re working on the rest of them.
Every one that I worked with at NDR has been very polite and good. They have done whatever they said they will do. They know what they’re doing. They have the process down, what they do, what they can do, what they can’t do, and whatever they tell you to do, it works. So I’ve done what they said to do, and now they're getting me a loan from Liberty Lending. If that’s approved, then NDR will pay my creditors. I’m in the process of being able to pay off my credit card debt and then I’m gonna pay this loan I got. NDR said it will take a hit at first, and it did. But they also said, then my credit rating will start going back up. NDR told me the process will take around four years. They got two items so far and they are working on the third one. So then I’ve got two more to do and I’d be over.
Reviewed Sept. 12, 2018
National Debt Relief was the best debt service I found. I have credit card concerns and the process of enrolling with them was easy. I called, they walked me through it, and they worked everything out. Everything was good. I like the negotiators too. They are awesome and they make me feel good. We get in contact and they let me know about everything. They’re helping me a lot and the cost of the service is worth it.
Reviewed Sept. 12, 2018
I was trying to get caught back up on stuff and get out of debt, so I looked online and went with National Debt Relief. They are helping me with consolidating my debt. I had tried to do a loan with one of the other companies, but they didn’t approve my loan application. The enrollment process with National Debt Relief was all online. I had to send them information and then they handled everything. Their negotiators have been very helpful whenever I talked to them. Any time that I’ve had an issue or a question, they've tried to make things easier for me.
They told me what they could work to get my payment down to and they wanted to know if I could afford that much. So far, that has worked out, although there have been times when I’ve had to change things in my payment plan and they worked with me in getting that done. I don’t really care for the monthly fee that I have to pay and if they could reduce that, it would make the cost of the service a little better. I'm still working on the program, but it has definitely lowered my monthly payments to prevent me from having to file for bankruptcy. Also, the service has definitely helped in relieving stress for me. Working with National Debt Relief affected me at first, but the outcome will be better once I have completed the program.
Reviewed Sept. 11, 2018
Kelli ** was incredibly helpful and patient with me while working through the enrollment process. I greatly appreciate all of the support provided. The welcome call was also a great opportunity to answer any additional questions that arose. Thanks for offering a great service and helping me get out of debt.
Reviewed Sept. 11, 2018
I appreciate the importance they place on making sure I am aware of what the program entails. I also appreciate the timeliness is their response. They make sure I ask all the questions I may have, and thoroughly review the paperwork.
Reviewed Sept. 11, 2018
I received thorough information about my enrollment into the NDR program. All of my questions were answered with great detail and provide a great clarity. I feel very confident in the staff and their ability to help me reach my debt free goals.
Reviewed Sept. 11, 2018
Mike ** was very helpful and very knowledgeable in explaining the process and all that would be happening with this debt relief. He answered all of our questions. The cost is much lower than other companies we called and in a much shorter time frame. With the hardship added to this account, we will be able to pay off our debt in a short time.
Reviewed Sept. 11, 2018
Quick and easy. All questions answered quickly. Very detailed information. Phone call was very clear. No confusion of what was being said. Both representatives were very helpful. I have full confidence in program to provide me a great financial future.
Reviewed Sept. 11, 2018
I was in a vicious cycle paying my debt and not having money to feed my family. Ultimately ending up putting money back on my CC. Getting nowhere with monthly payments! I am relieved to finally have a resolution date to my situation. Everyone I spoke with was very informative, encouraging, and made sure I understood so I could make an educated decision.
Reviewed Sept. 11, 2018
The gentleman spoke kindly and was very prompt. I was at work but he made it as quick as possibly while also going over all the information and was understanding when I couldn't sign the forms while on the phone. Was easy to follow and the information he was telling me matched what I had learned previously. Overall I was happy with my experience. However, I would not recommend to a friend on the basis that I would hope they would never have to go through this process like I myself am.
Reviewed Sept. 11, 2018
Proactive listening, understanding, asked the right questions, and answered my questions completely. Information is easy to read through, emailed links and attachments are easy to follow and very clear. Overall I was quite nervous and apprehensive, but they made me feel like they understood my situation and were there to help.
Reviewed Sept. 11, 2018
Everyone has been very helpful and professional. This process was simple and very well explained. I signed up easily and feel that I have done the right thing for my family. Finding out how much I can save and not file for bankruptcy, is amazing! I tried to get a consolidation loan, but the payments were so much more than what I was paying on my own. This way is so much better. I look forward to reviewing things further in 6 months.
Reviewed Sept. 11, 2018
I feel that the people helping me really cared for me and my situation. They were very helpful and explained everything in detail so I could understand what is happening with this. I would recommend this program to anyone that is struggling with their finances. I felt like I was drowning in my debt. Now I feel like I can breathe a sigh of relief, knowing I only have one payment per month to make for these debts.
Reviewed Sept. 11, 2018
So far the process has gone smoothly and was well explained each step of the way. I am happy this service provides an option to get out of the debt cycle and will also be actively taking other necessary steps to become debt free.
Reviewed Sept. 11, 2018
Both people I spoke with were very nice and polite and answered all my questions. It was a very quick process. The total time spent setting this up was amazing. I am happy I picked this Debt relief program. Thank you.
Reviewed Sept. 11, 2018
National Debt Relief was very helpful and kind. Easy to work with. Explained all of the details so that I could understand. They were able to Answer all of my questions with ease. I would recommend national debt relief to anyone that is having debt issues.
Reviewed Sept. 11, 2018
So far so good. Friendly representatives over the phone, easy to understand, sounds very helpful, and very informative. I’m hoping for a continuing good experience. I haven’t been in the program long but the welcoming call has been helpful. Please give me a good experience and help me get back right financially. I’m hoping this will be worth awhile and I get out of debt. The reps are very friendly.
Reviewed Sept. 11, 2018
I just want to say that I had a great experience speaking with Oleg and Nancy. I was definitely unsure whether not I was making the right decision, but after speaking or Oleg and the reassurance from Nancy I truly believe I'm talking the path to a better life. I really appreciate it.
Reviewed Sept. 11, 2018
My experience was very thorough. I understood all that was told to me. She was very pleasant! She spoke to me in a manner whereas I understood exactly everything that was being told to me. She was great!
Reviewed Sept. 11, 2018
I don't have much to say because the process have now start yet but as far as the people that help me that was nice and helpful by help me with my debt. I am hoping this will help so I can be debt free and relaxed.
Hello Allen,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We look forward to working with you as you achieve your financial goals. Our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 11, 2018
Fell into debt few months back. Heard about National Debt Relief on the radio. Decided to take make the decision and give them a call. Great communication, very friendly individuals, awesome at explaining the program. Looking forward to be debt free real soon. The program was explained to me very clear. Taking this first step makes me feel great.
Reviewed Sept. 11, 2018
Steven was fantastic with explaining my options and everything NDR could do for me in such a short time to me and a fair amount of money, he was great. The lady I spoke with at the Welcome center was great as well. Helping me understand a few more questions about the NDR program as well, so Thank You both for a helpful and knowledgeable experience.
Reviewed Sept. 11, 2018
Very professional and courteous. All involved showed a very knowledge level of the various facets of their profession. I look forward to the next several years of doing business with your staff. Thank you for your assistance for all you have done.
Reviewed Sept. 11, 2018
Easily to understand, Very helpful. To be able to get some relief from high credit cards rates. I understand the high and low will affect my credit rating but overall the high of being debt free in four year sound great. Compared to the 30 years doing it on my own.
Reviewed Sept. 11, 2018
I spoke with two representatives, one to set up my account, Luis ** and a young female today. They were both very friendly, very helpful and patient as I gathered my information. I am looking forward to working with each one of you to resolve my debt. Thank you.
Reviewed Sept. 11, 2018
The two people who assist me were great. They provided excellent information. Every question that I had they were able to provide me with a detailed answer. They took their time to allow me to understand and feel comfortable for what I was signing up for.
Reviewed Sept. 11, 2018
Angelica - She was great and very thorough with explaining everything, making sure that I have a clear understanding on how the program works. Being debt free is something I’ve really wanted to work on for a very long time, thank you for helping me reach that goal.
Reviewed Sept. 11, 2018
They were very good in explaining the program and I was pleased with each person that I spoke with. Roco was very good with explaining the program and making sure that I understood line by line. I will refer you all to my friends.
Reviewed Sept. 11, 2018
Very friendly and very helpful. Made the process less stressful. I would definitely recommend to friends and family. Very transparent and very knowledgeable staff to work with. I look forward to completing the program. Ms Karen ** rocks. Walked me through every single step.
Reviewed Sept. 11, 2018
Mr. Adian ** was professional, thorough, and patient with my myriad questions about the program. He went over the entire package of materials section by section. He assured me that I could reach out to him any time I have a question. I am quite satisfied. And so, too, was the "Welcome" lady, who was quite courteous and thorough.
Reviewed Sept. 11, 2018
These people were so assuring to me!! They took a load right off my plate, and I can’t thank them enough!! I was drowning in debt, but not anymore!! Thanks so much!! I wish I could shake each one of your hands!! Now I can move forward!! Thanks.
Reviewed Sept. 11, 2018
So far this has been a smooth process. I was nervous, but Edward answered all my questions and took extra time to make me understand the process. I like that I had the option to make bi-monthly payments and that I could pick my withdrawal date.
Reviewed Sept. 11, 2018
I enjoyed speaking with the representatives (Kelly & Monica) who made the overall experience pleasant and very helpful. I highly recommend this business to everyone. Financial difficulties can be overwhelming when trying to handle them without knowledgeable experience. Thank you.
Reviewed Sept. 11, 2018
It was easy to sign up, and everyone I spoke to was knowledgeable and straightforward about what the program does and how it will work. I've just signed up but have been given all of the tools and information that I would hope for.
Reviewed Sept. 11, 2018
Very helpful organization! I’m very thankful for the patient and informative way that they communicated with me and set me up to help with my credit card debt situation. I trust them to do a great job, and I’m looking forward to good results!
Reviewed Sept. 11, 2018
Up until last month I did not know what debt relief was. I have owned my home for 35 years, I have never paid a bill late, never behind on anything, I was 28 when I bought my home, Sept. 11, 2017 hurricane Irma caused over $40,000 in damages not including my attorney's fee. After 1 year I ended up settling for $16,000, repairing only half of the damage took all of my savings and for the first time I was forced to use all of my credit cards to repair enough of the damage so I could live in my home, I still have a long way to go. I spent a month researching for some type of help. After a lot of research & speaking with several companies, National Debt Relief was kind, took a lot of time explaining how it works, and for the first time since the hurricane I felt like there was hope.
Although I know this will destroy my credit until the debt is paid in full, you gave me home that after paying off my debt not only will I save money, but most of all my credit will be restored. I have always taken pride in being responsible and staying with a budge, never carrying a high balance. I know this journey will not be easy but you all have given me hope that I will not have to go through this along. Thank you so much.
Reviewed Sept. 11, 2018
Customer service and helpfulness explaining how everything would work was very helpful. Very patient with the process and very polite staff. Got back in touch with me in a very timely manner. I would recommend them to friends and family that may be in the same situation.
Reviewed Sept. 11, 2018
Both people were wonderful and very informative. Crystal and Andrew did a great job informing me of what my next steps would be, how much I'd save over time and what complications might arise. I've talked to a debt relief company in the past and am very glad I did not choose the other company, this was way better.
Reviewed Sept. 11, 2018
Andrew ** was very informative and helpful. Ed ** was very professional and knowledgeable. They both help ease my fears and concerns. I am looking forward to being debt free soon. I have been trying to get my head above water for years, with this program I believe it will happen. Nothing is easy but thanks for helping me with my journey.
Reviewed Sept. 11, 2018
I had too many debts so I researched different companies and NDR had good reviews. The enrollment was very good. They explained everything and they have done everything they said they were gonna do. They’ve gotten a huge amount of the total down. The plan was supposed to take two years, but now it’s down to less than that. I’m probably gonna get it done within a year because they could knock it down so fast. The payment feels tight to make, but I couldn’t be any happier. I’m not as stressed as I was and I haven’t taken out a second job, which I thought I was gonna have to do. I would recommend National Debt Relief.
Reviewed Sept. 11, 2018
From the initial phone call, NDR was extremely professional, compassionate and empathetic to my issue. Initial call went over program details making sure I understood any risks, if any, associated with the program. Follow up calls solidified my understanding of the program and benefits they provide. Whole process took about 24 hours for me to be approved and enrolled, easing my stress and anxiety over my debt.
Reviewed Sept. 11, 2018
I am in the program and have been lied to nonstop. They withhold information and will not provide copies of settlement agreements to me. They have now put me in a worse position where I am paying more and it will take me 5 years to be debt free. Because of them not only am I drowning in debt and likely to not be able to ever get out but I was also denied to become a foster parent by the state. They have ruined my credit and not done what they promised and now I am being kept from being able to adopt in the future and have a family. Not only are they costing me money but they are taking away the only chance I have as a single woman to be a mom and they are keeping a child in need of a loving safe home from having one.
As of today they have destroyed my dreams for my future. My credit is ruined and I will not be able to start rebuilding it for 5 years and then it could take 1-3 years to bounce back. This means buying a house or trying again for being a foster parent so I can adopt will not happen until I am probably 41 years old. My future has been destroyed thanks to them. Prior to joining their program I had an 750 credit score and was struggling but would’ve paid off my debt within 8 years and not have destroyed my credit score. These people have took everything from me. I would advise against anyone using them. They lie and scam and give false promises.
Hello Jackie,
We are sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns, review your available options and hopefully resolve. You can also call us directly at 888-660-7427
Reviewed Sept. 11, 2018
Cristal was very helpful in assuring me that I was making the right decision. I feel relieved and I am glad that I have decided to work with you guys. I believe that this program will be a huge step towards getting out of debt and getting my finances back on track. Thank you.
Reviewed Sept. 11, 2018
I am completely satisfied so far with the service, the representatives and the relief the program really does offer. I was so worried about my situation, having my two young grandsons moving in for me to care for, me not having started my job yet, I was sick to my stomach, and drowning in bills I could not pay. Now I am able to care for my grandsons, buy them food and clothes they need, where before, I actually was going to food closets for help with groceries and clothes!
Reviewed Sept. 11, 2018
We had some hardship and National Debt Relief helped out with getting rid of some of the larger debts. A lot of personal friends say not to do this and that it's a scam. But I don’t think it is. I started on 8/2 of 2017 and my enrolled debt was $22,000. My active debt was $15,000 and NDR resolved it. That makes $6,873 currently. So out of my six, they have 50% solved. NDR would get ahold of me when they've negotiated or reached a settlement with the companies. I would either get it in an email or a text then I would go look at my account. It shows me what's pending and I see everything there. They would also tell me to call them back and if they couldn't get ahold of me, then I would call them.
NDR is also getting ready to do another one just as I get enough money in that account. I got one more small one and two big ones, and they would be working on that. If I get a letter from anyone saying they're gonna send me whatever or try to withdraw my check, I tell them I sent it to National Debt Relief. It's taken the stress off the plate.
Reviewed Sept. 11, 2018
I had to get my finances straight and I’ve heard good things about National Debt Relief. So I reached out to them and people that I’ve worked with were all very nice. Having NDR has given me a little bit of stress relief and I would recommend a friend to give them a call.
Reviewed Sept. 10, 2018
I want to thank Mr. James ** for his patience and his guidance in getting out of debt. Everyone I spoke to was professional and made me feel confident about taking care of this. It didn't take all day which I really appreciate.
Reviewed Sept. 10, 2018
Mark was very patient and helpful throughout the entirety of our phone call and answered any questions I had about the process. There was a lot of jargon involved that could be potentially confusing, though I believe I understood it better due to his explanations.
Reviewed Sept. 10, 2018
Great experience. Great with answering my questions and explaining everything. After explaining everything to me, I had no further questions. I am grateful for the help and I am looking forward to being debt free. Thank you very much for the help.
Reviewed Sept. 10, 2018
Very friendly, very detailed, answered all of my questions fully. I am hopeful that National Debt Relief will be able to help me clear up my debt and move on to a debt free life in the upcoming years. Thank you for your time in this matter.
Reviewed Sept. 10, 2018
Gilbert ** was very informative while maintaining clarity about the subject being discussed. This program exceeded my expectations and opened up a new door for getting my life back on track. I googled the best debt agencies in the country and National Debt Relief came back as number one and I am so glad I called.
Reviewed Sept. 10, 2018
Customer service was excellent, from the first person I talked to, to the last. All were very informative and made sure I understood what was happening along the way, and if I had questions, took the time to answer them.
Reviewed Sept. 10, 2018
I think consolidation is the best way to not going to bankruptcy. Is very difficult have a hard financial time. Thanks God I found the way how feel more calm down about my Financial situation and I feel Free a little bit.
Reviewed Sept. 10, 2018
Kishan was my first point of contact and assigned to my case. He was extremely professional. He was easy to understand, gave me time to ask questions and overall helped me understand the process in easy terms. Overall a very pleasant and professional interaction. Karen was my welcome team contact. She was very professional and courteous. My interaction with her was efficient and she was friendly and helpful.
Reviewed Sept. 10, 2018
Greg and the other person who helped me were great in explaining everything to me. The two are good at what they do to help people like me. They take their time to explain the plan and how it works and ensure that you understand.
Reviewed Sept. 10, 2018
The debt relief team was very helpful. They explained everything so that I could understand. Very pleased. I’m glad to see there is help for eliminating my debt. I can’t wait to complete the program. Thanks for all your help.
Reviewed Sept. 10, 2018
I’m satisfied with all that has been said also I feel comfortable with the problem. I feel excited even though I have to pay out much money but it alright!! I am happy with this program & will tell anyone about it. I will tell my friends about this program.
Reviewed Sept. 10, 2018
I had the pleasure of working with Parker ** of NDR. He was very thorough in his explanation of how their services work and was very helpful in getting us enrolled into the program! I am very excited to begin our journey to becoming debt free with NDR!
Reviewed Sept. 10, 2018
Great service. No one was rude or pushy. Everything was explained in perfect detail and everyone I spoke with was very patient with me. The program is very transparent and they WANT to help you! I'm looking forward to this process and I'm really excited to have National Debt Relief there to help.
Reviewed Sept. 10, 2018
I appreciate how thorough and straightforward my specialists were in explaining my position now and moving forward. They made me comfortable with a decision that is not easy to make. I feel from their advice and recommendations that I made the right choice.
Reviewed Sept. 10, 2018
Nothing but the best. NDR was recommended to me as the best I could find in helping to keep from drowning in debt due to some unfavorable circumstances and I do not disagree. If I could give ten stars out of five I would. I cannot complain about any aspect of the process and will recommend them to anyone I meet who is undergoing similar hardships.
Reviewed Sept. 10, 2018
Answered all my questions and was very helpful through the process. They were patient with me while I asked a million questions and helped me understand everything that was going on. I would use them without a doubt if you are in need.
Reviewed Sept. 10, 2018
They made my life so much easier! Now I don't have to worry about my debt anymore. They were easy to work with and I would highly recommend them to anyone going thru a hardship. They are very thorough in going over everything with you and making sure you fully understand each process.
Reviewed Sept. 10, 2018
Professional staff handle my case in a very professional way with a timely manner. I will recommend them indeed to a friend or a family member. In 36 month I will be a debt free so, I can buy my dream house.
Reviewed Sept. 10, 2018
I feel well informed with how my debt is getting fixed. Both Kelli and the last guy that I spoke to did a great job. Hopefully it will all be taken care of after the 36 months that the program is termed.
Reviewed Sept. 10, 2018
It was very professional and I understand everything that I am suppose to do. I am so excited about everything and ready to become debt free and on my way to home ownership. And make sure that me and my children have a successful future.
Reviewed Sept. 10, 2018
Thanks to Mr. James ** and (sorry forget the name of the lady that did the welcome call with me) welcome call lady. The experience I received while trying to start the program was exceptional. The people I spoke with where very nice and they help me understand how the process works and what they will help me with. Again THANKS for the help.
Javier, it's our pleasure working with you. And it's good to hear that your experience has been so good thus far. Thanks for letting us know and feel free to contact Client Success if you have any other questions or would like to review the account.
Reviewed Sept. 10, 2018
NDR reps made very easy for me to enroll and understand all specifics of the program. I feel more confident than ever that I am going to pay off my debts and get back to my normal life. Thank you, NDR.
Reviewed Sept. 10, 2018
Great experience throughout the entire enrollment process. Everyone has been knowledgeable and helpful. I would recommend this program to other people simply based on the transparency presented throughout the process. Everything is presented in a clear and understandable way to make it easy to understand.
Reviewed Sept. 10, 2018
Each of the associates was patient and helpful in the process and answered my questions. The associates were kind and helpful, they were willing to go back over things I did not understand. I would definitely recommend this service to others! Thank you.
Reviewed Sept. 10, 2018
Tamara ** the (Certified Debt Specialist) was very professional and was excellent in her knowledge when explaining the program. She made me feel very comfortable and confident that I was making the right decision. Also, my experiences with Laura ** the (Welcome Call Specialist) was equally pleasant.
Geraldine, thanks for telling us about your experience with our agents. We'll be sure to let them know! Welcome to the National Debt Relief family and please let us know if there's anything we can do to help you further.
Reviewed Sept. 10, 2018
Very helpful and informative. I am looking forward to working with NDR and becoming debt free. I am glad I found someone to help me through my time of need. I really like the tool kit sent out; it too is very informative.
Reviewed Sept. 10, 2018
Calling wasn't easy for me to do. Nobody wants to lose their pride in their finances. Isaiah has made it very easy and explains everything with ease. He never gets frustrated when I ask questions multiple times. I really appreciate the empathy and time he takes with me.
Reviewed Sept. 10, 2018
So far so good. The person that handled my case was very informative about all the information involved with my case. I am confident with my choice to choose to have National Debt Relief handle my case. They have made my life so much easier and taken care of my biggest problem I had. Thank you so much.
Reviewed Sept. 10, 2018
I got way over my head with my debts and I decided on working with National Debt Relief to get rid of them. Getting enrolled in the program was easy and it has helped me out. I'm about a third of the way through the process and we've been getting rid of some things, but I was having a hard time with some. Still, the NDR staff have been really friendly and they have been knowledgeable. They are a good company to talk to and they provide a good service to anyone who needs such a service.
Reviewed Sept. 10, 2018
We had a financial difficulty, so I searched online and see which company had a better rating and I picked National Debt Relief to help us with our credit cards. So far, we are having a good experience. They call every couple of months and tell us what got done, and what's the credit card that they are paying. The reps I work with are nice and helpful and every time I call they answer all our questions. The other debt relief company that we got a few years ago when we had the same financial difficulty had a really high price. Whereas NDR has a very reasonable price that we can afford. We're satisfied with them, so I will definitely recommend them to anybody I know that has the same problem that we have.
Reviewed Sept. 10, 2018
I was in a lot of credit card debt. My son saw National Debt Relief on TV and he said that I should sign up for that. I had very good interactions with the rep of NDR. He gave a reasonable amount of time and a reasonable way to pay it back. They set up a payment plan and the first year was really tough but they’ve adjusted the payment lower. I’m already a year and a half in the program and I'm making pretty good progress. I'm very fortunate to be able to do that. I’ve paid off five of my credit cards and I’m satisfied that they’re doing their job because no one’s calling and harassing me. They’re dealing directly with National Debt Relief. I would recommend NDR. They are timely and the money that they collect stays mine until I tell them to pay someone. So it’s not like I’m giving away the money.
Reviewed Sept. 9, 2018
Both my initial phone calls and welcome calls were a very pleasant experience. Both of the customer service reps were very nice. They explained everything in detail and made sure I understood every step. I would definitely recommend your company to other people!
Reviewed Sept. 9, 2018
I have had a lot of debt for a long time that I hadn’t even attempted to pay back. I’ve been living with my mother for years because she’s ill and I realized that once she dies, I would have no credit whatsoever. So I decided to go ahead and tackle it. I checked out National Debt Relief's website and they seem so much more legitimate than some of the others. The way that they’re backed up financially sounded good and solid to me.
The enrollment process was long but I understood it had to be. There wasn’t anything in there that was not necessary and they let me know ahead of time it was gonna take 20 minutes or longer. But it was easy. I didn’t have to collect a bunch of paperwork. They had it all ready to go. They looked at my debt and then broke it down into a monthly payment that would suit my income and said “Okay, you’ve got 30 months” which was a lot less than I expected. I've been on their program for about four months but we’re getting really good deals on the buyouts or paybacks, where you pay back just a fraction of what you owe. So there’s a good chance I’ll be done a lot sooner than the 30 months.
Sometimes, they can pay it all up at once. Sometimes, it’s over the course of three months but it’s very reasonable. It’s all based on how much I’ve accrued or put into savings with them as I pay it every month so it’s really fabulous. NDR was outstanding. I would recommend it to anybody. They're efficient, professional and you would feel right away like you can count on them. They prove that as you go along.
Reviewed Sept. 9, 2018
I've been with National Debt Relief for six months and I pay $600 every month but I don’t see results. Things are slow and I'm still waiting. But I'm even not sure what's going on. I don't know who I need to talk and I am confused. The creditors are in my back right now and they've sent me their letter for the courthouse. But the NDR guys don't want to do anything. When I called in, it was at night and the guy told me I had to call in the day.
Hello Campo,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427
Reviewed Sept. 9, 2018
We are getting old and we have a pile of debt which we want to get off our hands before we try to retire. When we signed up with National Debt Relief, the process was very simple. We answered basic questions and then we gave them an okay to go ahead, check the credit and assume everything that was going on. NDR got all of our debts and they’ve been making bids to all the people that we owe money to in order to pay less than what we actually owe.
They set up our payment plan by looking at how much we owe and how much we make. They then told us the amount we needed to set aside to pay them and what we get to live on. They gave us a fair amount to be able live so we’re not struggling. So far, everything has been up to par and everybody is doing what they say they are gonna do. We are about a year into the program and we still got another three years to go. We are also still getting letters from creditors complaining about us not giving money and we are doing just what NDR told us do--not to respond. But given our experience, if someone we know is over their head in debt, I'd tell them to talk to the people at NDR and see what they can get worked out.
Reviewed Sept. 8, 2018
My Senior Specialist, Atif **, was polite, articulate, patient and very thorough in answering all of my questions. He went as far as I think possible in putting me at ease in this very distressing situation. Since I have just begun with this company, I can only hope my experience remains as positive throughout the process.
Reviewed Sept. 8, 2018
The agents were super nice. They were very patient with me. I enjoy speaking with them. They were very informative and knowledgeable. They made me feel better about what I was having to do. It was embarrassing to share my financial problems with a stranger, but they were very understanding.
Reviewed Sept. 8, 2018
I decided to go with National Debt Relief as I was in over my head in credit card debt and was paying out all my cash into credit card payments every month. NDR provided me with a Debt Settlement program. The payment plan was exactly what I needed and wanted at the time. There was a couple of occasions where I skipped the monthly payment and the people at NDR were more than willing to accommodate. They were friendly, personal and never made me feel horrible for being in debt. Working with NDR has impacted my life to be less stressful.
Reviewed Sept. 8, 2018
At first, I was skeptical because there are so many scammers out there. But Yasha explained everything and took his time explaining every detail. Answered all my questions. Kathleen did my welcome call and she was great. She also explained everything and if my answer was okay and still unsure, she will always ask, "Would you like me to explain it again." They were both very patient and you need that nowadays. So thank you, and I am ready to start this program and I hope it’s a clear new path in my life.
Samantha, thank you for taking the time to leave a review. It's natural to feel skeptical at the beginning but with time, we hope to continue demonstrating that we only want you to be successful and help you get out of debt. We're also glad that your experience with our agents was so positive. Welcome to the National Debt Relief family and we wish you the best of luck in the program.
Reviewed Sept. 8, 2018
I have spoken to many individuals about debt relief but NDR has been the only one who I felt comfortable enough to listen to and agree for NDR to help me. Thank you for being patient and helping resolve all the debt I have.
Reviewed Sept. 8, 2018
I had way too much credit cards. I checked out a few companies and National Debt Relief seemed to be the best one to go with. Their team was good compared to telephone and computer companies. The payment plan they gave me was good and cool. I'm still in the program, but my life is now a lot better than when I had the damn credit cards.
Reviewed Sept. 8, 2018
We had a bad hurricane in this neighborhood and my house was flooded so I needed help. Plus, some of my money went to the repairs and my insurance didn't wanna pay. National Debt Relief was a really nice company and they tried to help me out. Enrolling was pretty easy as well. I talked to their rep and I told him my situation. I was very honest and he got all my bank account information. At the time, I had Bank of America trying to sue me and I didn't know I was getting sued. So, the negotiator wrote me a bunch of letters. Thereafter, they made an agreement with BoA and talked to a lawyer. They told me BoA can't sue me anymore thereafter. Overall, I like NDR's service. Their reps were all nice and called me every day to keep me updated. My overall experience was very good. I've talked to others about what would they do if they were in trouble and told them about National Debt Relief. They are a nice company.
Reviewed Sept. 7, 2018
Great assistance and well-spoken explanation of my future steps. Very friendly, professional, and personable. Made me feel welcome and willing to use the customer service help when I need it in the future. Made me confident in the choice I've made to use these services.
Reviewed Sept. 7, 2018
Very helpful, explained the program, they also gave me the strength to live again, when I thought there was no light. And yes there was LIGHT at the end of the tunnel... I would highly recommend this company to anyone who is seeking debt free... thank you.
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