National Debt Relief Reviews

I have recently enrolled in this program and the people I dealt with are very informative and helpful. During my phone calls with everything they told me they always asked if I had any further questions. I would definitely recommend this program.

I called NDR and spoke to an agent named Angel and he was super friendly, patient, and really wanting to help me out. Everyone that I've spoken to has been super friendly and helpful and I feel like they genuinely cared about my situation. Also there was great communication and everybody was really friendly and great!!

Thoroughly explained every step of the process and in responding to our questions. Very professional from start to finish. Made the experience easy by explaining what to expect and what would happen and estimated time frame it would take. Was very punctual when we were given a time to expect a call.

An unparalleled experience, A +. The attention of Ms. ** is indescribable. His professionalism exceeds all standards. I hope the program works perfectly. I recommend this company for all those people who want to get out of debt. I thank you for existing for us.

I needed a program that I see the light at the end of the tunnel. I am thankful for Ben. As he made me comfortable from the very beginning. He was thorough and detailed oriented. I am thankful for a second chance to fix my debt and bring back my credit to a healthy score.

I had wonderful customer service experience, everyone I talked to was super helpful and tended to all my needs and every question was asked properly and educated me on so many different types of solutions to personally help my needs.

I was looking for a debt relief business to get my credit card debt cleaned up. The enrollment process with National Debt Relief was fairly easy. It was just filling up some paperwork. I mailed something, as well as did something online, but I did more through the mail. The representative was very knowledgeable. At first, I had a little misunderstanding because I wasn’t understanding the process. And I was gonna pull out, and they reassured me, so I’m happy I stayed. I’ve been in the program for a year now, and it's been very comfortable working with them. I have two more years and I’m looking forward to paying off my debt sooner. The cost is very good and the payment plan is very reasonable. It's better than what I was actually paying, trying to juggle all those credit cards.

I’m on a five-year program where NDR takes money from my account and then they take care of all my bills. The enrollment process was easy. They’re paying one of my bills 30 cents on a dollar. I get 10,100 and I’m only paying 188 per seven payments, so that’s good. It’s a lot cheaper than me paying it all. I pay 144 every other week and then they pay the down fixed on my credit card. They’re working on one of my accounts now. It should be done in October. But still they haven’t got it written down on my late payments. I don’t understand why they can’t do the late payments while they’re paying off the credit cards.

I couldn’t get rid of all my credit card debts and then I lost one of my jobs. I didn’t wanna claim bankruptcy and I’d rather just try to pay for some of the bills. Enrolling with National Debt Relief was done easily over the phone where they just asked me what my bills were, then they needed copies of the stuff and I emailed it to them. They then came up with a plan for me and it seems to be working out pretty well, so far. I’ve been with them since around November of last year and I have about three more years to go. They came up with a set rate and they asked me that they had to raise it one time. The rate is now at $50 a month which is a lot but I’m okay with it.

Agents here at NDR are so helpful. They explain and help you in having your account open wherein they can help manage your credit card debts... thumbs up for the great service. I just started the program so I'll keep updating everyone about my experience here. But for now, it's a five star.

The representatives were very professional and comprehensive with their communications. They made understanding this steps simple and the quickness in which they facilitated the process appreciated. I am looking forward to finishing the program. Let us hope everything goes smoothly moving forward as it has been in the start. I want to thank everyone that is involved in the program. Thank you.

Very helpful staff. Took care of every question and concern. Eager to help me. Fast and prompt service. Returned calls and emails quickly. Didn't have to sit on the phone waiting for long periods of time. I love this service.

My experience with National Debt Relief was very pleasurable. The Debt counselor as well as the welcoming team were very knowledgeable, professional and helpful. I was walked through the process step by step which simplified it and thoroughly explained the terms in depth. I would definitely recommend National Debt Relief for anyone that is looking for a program to allow peace of mind and to provide financial security.

My husband and I finally found a company with a representative who was experienced, respectful and understanding. We appreciated the extra time he took to listen, answer questions and finish our application and guide us through the process. Looking forward to completing the program.

I started by putting my information on the website and Logan called back to help me get out of my debt. I was actually looking into bankruptcy. He talked me out of it and explained everything that was offered. He answered all my questions and made me feel really good about getting my credit fixed. I thought I was doomed. I have confidence that they will help me succeed and come out with better credit than I have now. Thank you!

I was very pleased with Gabriel **'s help with the process of enrolling in the program. He was courteous and honest. Tamils ** was very kind and knowledgeable as my welcome host. I would recommend National Debt to anyone who is in need of financial advice.

The person I spoke to was very polite and courteous. She was a good listener. She answered all my questions. I would definitely recommend this program to anyone looking for some peace of mind and advice. I appreciate all the help you and your team has provided.

I've worked in customer service most of my life and I was highly satisfied with their customer service and what I was provided. And a good customer service representative knows to listen to the customer before speaking an answer, which is always nice and respectful.

My experience with customer service at your company so far has been nothing but positive. Good work by both people I have spoken to. Clear and polite and able to answer the questions I had. Kim and Adrian both did an excellent job. Thanks for a good initial experience.

The experience getting set up went very well. Every representative was responsive to my needs in a quick manner. I also like how they walked me through all of the contracts so I knew exactly what I was about to sign. Thank you!

I am so beyond excited and relieved I found such a wonderful company! I googled a bunch of companies and this one always popped up with such great ratings! I called and spoke to a Mrs. ** and she was so great!! Answering all my questions, putting me at ease... and answering them again! Then I spoke to a Mr ** for my welcome call... wonderful!! Such a nice guy! I'm so happy and excited to get this journey started! I am thankful for a Great company who's seriously out to help and educate! I will definitely recommend them to everyone and anyone I know who needs help!

Friendly, helpful and knowledgeable representatives! It has been a pleasure to do business with an organization that really cares. Thank you for helping me remain confident that my financial situation is going to be resolved. Thank you from the bottom of my heart!

I am very happy with the services provided. The staff is friendly and thorough with explaining the whole process to you. They allow you to ask questions throughout the process. I feel peace of mind in this decision. I feel this was a good decision to make.

Outstanding customer service received from my Certified Debt Specialist Oscar Paolino and the welcoming call agent (I could not catch his name). Both went above and beyond to answer all my questions and convince me that this is the best decision I have made in regards to my financial hardship. Oscar secured me a great program and going forward I am keeping my fingers crossed hoping everything will go well. Cannot wait to see myself debt free in a few years. Thank you Oscar, thank you National Debt Relief.

Good experience so far. Matthew was very helpful and thorough and everything was explained in detail but I'm still very uneasy about it all. Will have a better review after the program truly gets started and I see results. I will review again at a later date.

Everyone I spoke on the phone with was friendly and welcoming. Nothing was rushed and it was a very professional experience. Phillip was very informative and patient and had answers to all of my questions. Overall a very good experience.

Good instruction and information. I would recommend this company to my friends. I’m impressed with the professionalism and experience. I look forward to the results. The full disclosure of fees and costs was most important to us. The cost is affordable and reasonable also.

Well pleased with the services... Mr. ** understood my situations and handling it in a timely manner and very pleased with the information that your program had to offer. Mr. ** assure me that I can call anytime I had a problems or just needed to talk. Thank You.

Agents were extremely professional and friendly. Answered all my questions (very knowledgeable). Made me feel like I made the right decision in joining the program. Just a few days ago, I was stressed about debt, NOT anymore! Would definitely refer these guys to my friends!

I got with the wrong individual and bought an engagement ring and a few other things. I wasn’t going to be able to pay everything on time and I want to get on with my life in a couple of years. I did a little research and went with National Debt Relief. The typical program is 24 to 30 months, but they extended me for three years and it has been a little over a year now. They’ve settled with a few of my creditors but there are still two companies that they haven't gotten settlements with. They would call me and say they got an update for me but it's not and they just wanna update my information. It has been about four months since I've heard anything, so that's a little frustrating. Also, they're constantly asking me to put more money into their program, which I don't understand.

I was contemplating bankruptcy but I did some researching online and National Debt Relief's reviews were really good. I enrolled with them a few months ago and the most difficult part was contacting the creditor for statements. A lot of my accounts had been closed for a long time so it was not like I was getting monthly statements from them. Otherwise, it was fairly easy. They are now resolving my credit card debt and on the portal, it says I'm at about 40% in the process. I was a little leery at first because I checked on my credit report and my score plummeted. That was concerning to me because I was hoping that in resolving the debts, my score would start to increase. But it was explained to me that over time, it would get better.

Sam ** was exceptional to work with. The "Welcome Call" was a total waste of time. It reviewed the exact same information that was established the day before. I appreciate the extent Sam went to to make sure we qualified for the program. I would highly recommend him.

Welcome call was a five stars. Enrollment was easy and I understood agreement the staff member very clearly. All concerns answered, to a clear understanding on my part. I will recommend it to anyone of my friends. The staff was very helpful.

When I called in and spoke to Patrick I found he was very helpful and just felt quite a bit of relief that I was taking a step forward and resolving my debt. It seemed that I will be able to see results a lot faster than doing it by myself. My welcome call was helpful as well and very professional and polite.

So far my experience with National Debt relief has been great. I was very scared about the process, but they were very professional to the details. Our worries about our financial situation was taking us to a big deal of anxieties. This program is like a light at the end of the tunnel.

They were informative in a manner that was able to be understood. And answered questions very easily. I had no problem getting them to pause and let me catch up. And seemed to really know the system well. Thank you.

Everyone is very helpful and wanting to help me get out of debt!! Everything is explained very thoroughly!!! I am excited to start and have National Debt Relief help me get out of debt!! Thank you National Debt Relief. Everyone I have talked to is very professional.

I am just beginning my journey to establish better credit, the folks at National Debt Relief were very professional and detailed explaining how the program works. I am relieved to have help in dealing with creditors. I am glad I made the call.

Everyone involved in the whole process was super nice. No one made me feel as if I was being judged and all seemed understanding. I would definitely recommend this to anyone that has not made the best decisions in the past and want to make a change to move in the right direction.

The amount of stress that has been taken off my shoulders in the past hour is amazing. Jay ** walked me through the whole process which made it very easy. He was very nice and informative. I am very excited to get out of debt.

Everyone was very helpful, polite and kind. They explained the entire process well. Answered all my questions in detail. This program will help my financial status in the long run. I will not have to file bankrupts, which is where I was foreseeing in my future. Fast process. Was enrolled within 2 days! Thanks!!

The process was easy and fast. The reps were awesome. I am honestly headed to paying off my debts. I will recommended this service to all my friends. I see why you guys are number one - good quality service. I am delighted.

So far, everything seems great. All the people I spoke with were very helpful and courteous. I see hope for my financial future. This program will relieve me of a whole lot of stress. I am so thankful for this opportunity to get out of debt.

NDR helped me combine all my collection accounts that added up after my divorce. They have helped me take care of this debt and settle for less than what I would have been able to do myself. They are helping me pass my security clearance for my employer and my credit score will improve dramatically.

Professional, Considerate, Helpful, Accommodating. My experience with my welcome call made me feel like I made the right decision to use National Debt Relief. Everything was clearly explained and if I had any questions they were answered. Thank you very much.

Absolutely thrilled with my service today with National Debt Relief!! So thankful and excited to start this process. Fast, easy, online paperwork and fast process. Phone customer service was phenomenal and you could tell the men I spoke to actually cared about my situation.

I greatly appreciate the help of Chris. His customer service was spectacular and he answered all my questions and made sure I got the best rate. He was a man of his word and upfront. Thank you. Chris made sure that I fully understood everything. Thank you.

Charles was very thorough in explaining what and why I had to do in order to expedite the process. He answered all of my questions and explained my options. Montrice, who welcomed me, was also very good at going over the material. My thanks to both of them. I feel confident in making the decision to use NDR.

I tried to acquire additional funds to pay down my credit card debt through my bank and was denied. I then decided to go to National Debt Relief to help me resolve this issue. I am very pleased with the professionalism with NDR and the total program to help me resolve my financial problems.

We were very pleased with Lisa **. She answered all of our questions and concerns. She was very knowledgeable and could answer any question we had, she didn’t have to look it up she just knew it. We are very excited to begin this journey of becoming debt free.

I am very pleased with the organization as a whole. James ** was very professional and did take the time to explain the whole process to me and answer any question and concerns that was brought up during the process. After being turned down by others to resolve my debt, James didn't hesitate at all to assist me.

Nate was an exceptional rep, he was very understanding and provided me with superb customer service. He use real-life examples to explain procedures and processes. He even used his personal experiences to alleviate any concerns. Could not be more pleased with my NDR experience.

Need to speak slower so people can hear clearly. Was helpful and courteous. Explained to me about everything that important for me understand. Was nice to know that I could have an attorney with me if I should happen to have to go to court.

I don't have words to describe the relief that I'm feeling right now, thanks to the people that just helped me, I'm thankful with God and NDR to walk me thru my hardship situation. Now, thank you so much again.

Very friendly and helpful with every question I asked. Made this process as painless as they could. My husband had a heart attack and put us in a big time spiral. Hoping that this helps. Good option besides doing a bankruptcy.

Jeff was very good at explaining everything and Mercedes was very to the point. Both very good at what they do. I am going to recommend this to a couple of my friends. I hope they take this opportunity to, in the long run, become financially free. Very informative and I liked that about the program. I also like that if negotiations go great that I might get some of the money I'm putting up back.

My experience with NDR so far has been nothing short of amazing. The gentleman and if he don’t mind I would like to give a shout out to him and lady that helped me with the welcome call was awesome. So thank you, Gilbert **. If I could remember the nice lady who helped as well thank you. You have made my day and days to come. So thanks to NDR and these two amazing people.

I found NDR to be very professional and forthcoming on all the necessary information I needed to know as well as knowledge about the questions I had. They were very great with providing me all the resources and advice I needed for my current situation.

The representatives I spoke to explained everything thoroughly and were completely transparent. I feel confident in my decision to work with them to resolve my issues. Everything was easy to understand and all my questions were answered beyond expectations. I was able to access my client portal easily and review all documents quickly. The representatives were friendly and happy to help.

Anthony ** is very working very hard and always follow up and keep me in the loop on the status of my case. He provided an excellent customer service. I have to wait until my bankruptcy case got dismissed. Anthony will call and ensure that he has not forgotten about me and still waiting for my document. He responded to my question in email very promptly. I am very satisfied for all help that I received from the company and thank you for helping me getting back on my feet again.

The team is very responsive and awesome. Krystal my account representative was very clear in presenting the information to me and also was very thorough in making sure that I understood all the information she was giving me. I would highly recommend National Debt Relief to a friend or family member.

Ricardo was very helpful and knowledgeable. Good listener. People do not listen during conversations anymore and it is rare to find peopIe who do. I am very happy with the service so far. It is not an easy time in our lives and NDR is helping.

Just getting started but so far so good. They have been helpful so far in telling me what I need to do. We will see how it goes in the long run. The people I have talked to have been friendly and easy to work with.

I found National Debt Relief from an internet search. They were rated as the #1 debt relief company. I just wanted to ask them a few questions and I was impressed with their honesty and their complete answers. The debt relief specialist found a way to work on all of our unsecured debt and the process of applying was easy and painless. I would recommend them to friends and family.

Server was very friendly and informed me of everything that would be happening over the next couple of years. Listened very carefully to my questions and was able to give me answers that I understood. Overall great experience from beginning to end.

I got laid off a while back, and I was out for about three months. I got behind on everything and tried to catch up ourselves, but it wasn’t working. I went to National Debt Relief as they had the best reviews that I saw out of everybody. During the enrollment, my wife handled all the paperwork, as far as all the signing. I talked to the representative a couple of times and they called me whenever a card has been settled. Whenever they’re ready to settle another one, they will call me and let me know where the payments are going. They always get a hold of me about everything and everybody has been pretty helpful. The payment plan works out well too. All my cards are paid off except for a couple of them. The only thing that concerned me is the card we're working on now. My payments are actually higher than what they said they are gonna be. But other than that, I'm getting out of debt and the cost is good.

When I was out of work and my debt kept piling up, I saw this company's services as a relief. I had been with another debt consolidation company before but they took $3,000 of my money without paying anything. So I was very nervous about doing this with National Debt Relief. But with this company, I'm putting the money in paying the debt off myself. I get to go on to my account and monitor it myself to see where it's going. That was one thing that I liked. Instead of them doing all the work, I felt like I was participating too.

I researched and read majority of the success stories, and the debt program that I was in wasn't working out for me so I looked into National Debt Relief. Everything went smoothly on the enrollment process with them. I spoke with the representative and they did everything through phone or online by emails. There were multiple persons I spoke with and everyone I called tried their best to help my situation. They contacted my creditors and negotiated with them. I gave the information such as the payment plan, they did their research and worked accordingly. My debt is being paid and I don't have to pay as much as I would have to pay on a regular. I've been in the program for four months and it shows that everything is being deducted. It’s good to know that it’s working out that way. National Debt Relief gave me debt freedom. My experience has been excellent so far and I would recommend them to friends.

Found the verbiage, emails and documentation to be redundant and confusing at times. Too much to absorb in a short period of time and not fully understanding all of the agreements. Found myself saying "OK" when I should have been saying "Hold On". Reps were very pleasant at all times, it is just the process that should be streamlined and simplified.

The people attending my case were professional and to the point. They were transparent about the FICO credit score impact and the process in general. This is only the beginning, but so far so good. I hope it continues this way when things start to really matter.

Spoke with both Joseph and Tamika. It made me less stress about making this decision. Joseph made sure I knew what I was getting myself into. Tamika was amazing. She made me feel like I can trust her and I can call them whenever I can to answer any of my questions. Thank you debt relief for having such wonderful people to speak with on the phone. It’s definitely a hard decision that I put myself in and people like Joseph and Tamika made me realize no one is perfect. So we take the first steps into changing our lives for the better. I truly appreciate you all.

Wonderful! We just started the beginning process but I have been satisfied thus far. I'm hoping when or if there's trouble, they will be there for me. They promised they will be. I'm very satisfied thus far. Thank you so much, Kenny.

I had a great experience with customer service. Very friendly, kind and helpful. She answered my questions clearly and was very thorough in going overall information. She was considering sedate if my time and time and said help would be available through the process.

I had an excellent description of what needed to be done and how this program would help me. Everyone that helped me and called gave me the best possible understanding of the situation. I felt completely comfortable with going ahead with the program.

I would highly recommend your company to family and friends. The professionalism portrayed was impeccable and very welcome. Not once was I made to feel any worse than I felt having to ask for assistance in getting debt relief, instead, I felt at ease with each person I have talked to. Thank you for being so kind, caring and professional.

Erik and the lady on the welcome call were fantastic to work with and walked us through every step. I couldn't have asked for better help. They were both quick to answer all of my questions and Erik is very responsive.

Everyone we have talked to has helped us navigate the process to understand how the process works. We have been walked through the steps. Everyone has been very helpful and we would recommended to others. We are excited to start our process to become debt free!

I was overwhelmed in debt and couldn't figure out a way to fix my problem. After doing some research about debt relief programs and bankruptcy I found NDR to be the best resolution for me. I was a little skeptical at first because every comment that I read seemed too good to be true. When I finally got the courage to call I had the pleasure of getting Atif **, he was wonderful! He was very informational and patient with me. He took his time to answer all of my questions and concerns that I had. He really made me feel comfortable and secure about making my decision.

The agents I spoke with were very helpful and friendly, and they made it easy to understand the process of paying off my debt. Based on my initial experience with NDR, I would recommend them to anyone who needs this kind of assistance.

Was excellent customer service all the way through to the end, super excited to start my journey to be debt free. I enjoyed with such a stressful time, the best customer service helped all that stress go away. Just amazing customer service!

Both the person who enrolled Oscar and our welcome call agent were amazing and kind and answered all questions! They gave us all the information we needed and made us feel confident in getting everything setup and prepared for our start date. We are so excited to start the program!

Both reps that I spoke with were helpful and nice and completed my app in a timely manner. Good job. Thank you and I would recommend to a friend or family member. This as painless and easy. Thank you again.

Very fast and painless overall. Everyone talked really fast and I had to ask a couple of times to review what was said and ask additional questions to understand the process. It's a great program so far, but I will be very interested to see what my credit score does during and after.

Customer Service was very informative and answered every question with so much patience. They went through the application process with such ease, which made me feel confident about my decision. Was not sure about consolidated but this program description seems worth it. Definitely will be recommending National Debt Relief.

Both gentlemen I spoke with were very thoughtful and caring. Both explained things well and answered all my questions and concerns. I now feel I will be taken care of and know that I can contact someone at any time.

Very fast and friendly response when I applied online. Enrollment into Debt Relief program. All my questions were answered in detailed ways. Got the follow-up call as well and received instructions needed to explain my next step nicely. Was contacted with welcome team and got understanding of paperwork included.

Did a great job on helping me resolve my situation and helping me get my credit situation under control. They did a great job helping me set it all up and describing all of the details and showing me what was wrong.

The service was outstanding, my dignity never felt violated. I'm happy I made this decision and will recommend it to anyone in need. I can live my life worry free and concentrate on my future, I will also be making better financial investments. Thank you.

The two I talked to were extremely informative, helpful and made sure I knew what I was getting into before I signed anything. I feel this was the best option for me and I am assured that it was the right choice in helping me get out of debt.

I cannot believe how easy and simple the whole transaction to get started was. Maybe I’ll feel differently when creditors start to call me asking for their money but I’m having faith in National Debt to help me through this.

All customer service representative were very kind and friendly to speak with. Everything was easily understood and they made sure I knew exactly what I was enrolling in. I personally never felt judged and finally feel like I have the help I needed.

The process was painless and very thorough and the reps were very helpful and took time to stop and explain the process step by step and letting you know each step and process it was very helpful when making the final decision.

CONTRACT Review was very thorough and complete. Both agents, Jay ** and Monique, were knowledgeable, patient and courteous. My understanding of the program is good after speaking with them. I will recommend your program to others who may need your assistance.

Our NDR specialist, Rachel **, was very professional while also being personable and friendly. She was clear and concise in her explanations. She was prompt in returning calls and emails. Rachel put our minds at ease as she walked my wife and I through the Debt Relief process.

Outstanding customer service and very professional technicians. Very knowledgeable and highly proficient. Would recommend to my friends. Answered all my questions in a timely manner as well as all my emails. Everything worked as the specialist said it would which has eased my worry over debt.

I found National Debt Relief through an internet search and chose them based on their BBB rating. Getting started was very easy and everything was explained to me very thoroughly. I did not feel pressured or manipulated. Working with the representative was very simple. I spoke with the same person each time so it was very consistent and personal service offered.

Very knowledgeable staff. Easy to work with. Makes getting out of debt simple and fast. Would recommend to friends or family if they are in a bad situation. Thank you for helping us and we can't wait to be debt free.

I had a very positive experience. Everyone was extremely helpful and courteous. Nate ** did a great job explaining the program and answered all of my questions. The welcome phone call was also a great experience. Very friendly and helpful.

I have been struggling with laying off my credit card bills for a long time now. Chris was very helpful and easy to talk to. He explained everything and went over everything in a manner that was easy to understand. He was able to find exactly the right plan for me and I am so grateful for his help!!

I was provided the absolute best customer service when dealing with National Debt Relief. They were so informative and really helped ease my concerns I had. They answered any questions and thoroughly explained the whole process. I highly recommend them!!

Excellent experience. Knowledgeable rep. Answered my questions effectively. I look forward to getting out of debt with National Debt Relief. I feel as though I am in good hands. I feel I can comfortably go to NDR with any questions or concerns and it will be stress-free.

The rep. had all the answers for every single question or doubt that I had, highly professional and explained clearly every aspect of the program. The call was a little over 20 minutes, but was very dynamic, good hearing and very polite.

From the first phone call to the very last email, the process has been easier than expected. Thank you all for your guidance and assistance in making this process a little bit easier. Taking this first step to financial independence has relieve some stress.

I had great experience with customers service. I talk to everyone. They said, "We will take care of everything with your creditors," and also said, "You will not be bankrupted. In the end of the program, we will offer you three months free credit for services."

The individuals that I worked with were very thorough in having me to understand the process and were reassuring me about the things that I worried about, which primarily was, my credit scoring plunging downward. In addition, I was informed of the pros and cons in making my decision, as well as understanding that I should not continue paying on ONLY the interest, which would in some cases never being able to pay the bill of all the debt.

The representative was very informative and answered any question I had. Easy to work with and were very professional at all times. The whole experience made me feel easier about everything I am doing and I can see there is a way to fix my financial problems.

This is a company worth recommending. Excellent customer service from both Mr. James ** and Mr. Daniel **. They made us feel so at ease and secure throughout the enrollment process. They made sure that we understood everything and reassured us that we are in good hands from beginning to end. No wonder National Debt Relief is considered the number one debt relief company online.

Alex ** was extremely professional and helpful. He was very clear and concise when describing the parameters of the program. His knowledge of the subject matter is top notch and beyond reproach. I will definitely be recommending Alex ** and National Debt Relief to family and friends.

I was really nervous about starting this process and any headaches that may have come from it. I could NOT have been more wrong.. it has been painless. Everyone seems genuinely concerned in helping me through the process. I'm looking forward to being debt free.

Michael ** - Extremely personable and patient. He helped me feel more relaxed about a difficult decision to ruin the good credit that has taken years for me to develop. I know this is the right decision to make. I did not want to file for bankruptcy.

Customer service reps were extremely kind and well versed. They made the process completely pain free. I am so glad I called and took control of the situation instead of it controlling me. I have been putting it off for too long now.

Life is full of surprises? Sometimes the unexpected surprise has a negative impact on your life and can result in a situation where you need outside assistance. It is an eye opener when you discover no one wants to assist you with a small problem before it becomes a big problem. It was recommended that I contact National Debt and discuss my situation with them. I enjoyed working with individuals that were kind and professional in their positive goal to assist me. Very impressed and look forward to working with them.

Updated on 08/08/2019: When I was researching how I can get help with my credit card debts, I stumbled upon National Debt Relief. They were the only company I found, but I did some research and I heard good reviews so I decided to try them out. I couldn't pay off my credit cards every month, so I might as well get some help. When I told Chase about it, they gave me a hard time in the beginning. At first, I was skeptical and worried, but NDR reassured me that they work with Chase. Chase is just a bit hard to work with sometimes because they’re so strict.

The agent and service members were very helpful and answered all my questions. They ensured I understood what the program details were and the help that is available during the length of my program. They helped me feel more secure in the process which is stressful.

Both individuals I spoke to were prompt in dealing with my case. They were kind and respectful of my financial situation. They answered my questions with accuracy. Reduced any stress surrounding my debt with facts and figures to help me on making the best decision for me.

Kaitlyn was very friendly, patient and informative. Thanks for a wonderful experience! Even through my many, many questions she listened attentively, answered honestly, and was very friendly and accommodating. I am, of course, slightly hesitant about going through any debt relief program, but knowing that I have a great team to aid me makes me feel much better!

I was without a job for a while and I got divorced too, which contributed to increasing my debts. I decided on calling National Debt Relief after hearing that they're good. They also have reviews at the Better Business Bureau and Google, and everybody says that their program works. They offered me a program wherein they can consolidate or reduce all my debts to 40% or less and I would have to pay just $100 on a bi-monthly basis. I got enrolled and I had to make some selections at the beginning, but the process was quick.

I reached out to National Debt Relief for consolidation. I've talked with several individuals from NDR and I'm happy with it. I gave my debt information and they worked with them. We completed one and we're resolving three right now - and one still enrolled. I gave them an option to deal with the accounts instead of them hitting me with these large numbers that were impossible at the time. I always hear about what I owe and how these companies had to collect in full. It was impossible. I'm working with National, and it's not possible to pay it all at once, so they make it more reasonable to work with. They lowered the payments. Credit is easy to get and once you're on the negative end of it, it's kinda hard to get out of it so NDR was a big help. I would highly recommend them.

Everyone I spoke to was so helpful and professional. It took such a short time to enroll and understand every part of the program. I have needed this for so long, and if I had know how easy it was to enroll I would have started a long time ago. I will tell everyone I know if they ever need help.

Very friendly and competent. Was able to see light at the end of the tunnel!! This has been an excellent opportunity to correct past mistakes. I look forward to a new start. A very hard lesson learned, 1 that won’t be repeated.

Everyone (Daniel **) was exceptionally nice and very understanding. They all assisted me with all of the legal info and paper process. It is not something I could do on my own and the follow up call was very clear with explanation and help.

You made it painless and easy to understand everything. Everyone was kind and very helpful. If in the future and needed help again, I would choose you. I didn't realize how much money I would be saving, as well as paying everything off in just a couple of years.

The customer service was exceptional. All of the effort was focused on helping with my problems. No rushing or making me feel like I was just a number. They took a no-win, hopeless situation and made me look forward to tomorrow. Nice job guys.

Jaison ** and the second rep who called (I cannot believe I forgot her name in 2 minutes) were incredibly helpful and patient with me. We really do appreciate good customer service which can be rare these days. Thank you!

Wonderful so far. Looking forward to the experience and you’ll Helping my family. It has been a good decision for us to do this. We did know about the program until I came across it on the internet. It had to have been God!!

Theresa ** was outstanding and shared her own experiences and thoroughly explained the program, and understood my emotions in admitting I needed help. Will call back to enroll my mom to help her get relief from her current debt and financial situation because of her declining health. My brother is already a member of the program as well.

Everyone is so nice and they care about you. Very helpful to me and understanding makes me feel comfortable and happy to have done business with you folks. I would totally recommend this to someone who I care and are in need of financial assistance.

Everything went smooth. I understood everything. The person I spoke to, answered every question as detailed as possible. At first I wasn't sure how the whole process worked, but now I have no questions and looking forward to reach my goal.

Everyone I talked with answered my question, explained what would happen and made sure I understood what was involved with making this decision. They were courteous and clear in their explanations. I appreciate the time and patience in providing this information.

So far this experience has been very good. Olga ** did an excellent job when discussing the program with my wife and I. She was expedient, efficient, kind, & courteous and may the process be as pain free as possible. No one wants to be in the spot that I'm in but medical issues have put us here and this program may be the answer. The lady that processed my welcome call was also very good at explaining the process. My phone cut us off at the very end so I did not get to thank her properly but she did good.

Everything was easy to understand and response time was very quick. Everything was explained very thoroughly and everyone was very kind on the phone. I am looking forward to working with this company and getting my debt taken care of. Thank you.

Everything was handled better than I could have expected. They made sure I understood everything. I was able to consolidate all my credit cards and one personal loan. I will be free of debt in three years. I feel fortunate that I found this company.

Didn't feel "judged" by having to get help with my debt. Both people that helped me were easy to talk to and easy to understand. I will definitely refer my friends/family. I feel so relieved knowing I'm going to be debt free in under 3 years.

I was very pleased with your company. I like the way things are handled and the manner in which you do it. I like the fact that if there is a problem with the creditors you deal with it and you get me out of debt.

Both of the above ladies were so very helpful. They were very specific with many details. They explained everything and made me feel that there is light at the end of the tunnel. I will surely recommend the company to others.

Clear and Precise. A good experience with a minimum of pain. Both National Debt Relief coordinators were courteous and thorough. I greatly appreciate the help and information they provided. I will recommend to my friends and family. Thank you all for your excellent help!

So far, everyone at NDR has been professional and answered all my questions. I feel comfortable starting this process of repayment. I would recommend to anyone that has out of control debt. They will assist with lowering your payments and help you with the stress of too many bills.

Very friendly and helpful with all the information they have and also the answers they gave me to my questions I asked. Also went into depth when I had questions I did not understand. And made it very calm when I seen what the outcome will be.

Best customer service provided. Very detailed and very helpful. This is my first time doing this and I just feel so grateful to be assisted by this company and to help me out with my debt. This gave me so much comfort.

Saving my credit score, and reduced my payment as low as it was. That could help me saving more and make my life a little bit easier. Unfortunately, I could not pay off my loan at the time but I'm happy I can settle down the payment every single month. Thank you for having as a customer.

Overall was an informative experience, my customer representative, Travis **, was very patient in answering all my questions. The Welcome Call representative was also very knowledgeable in explaining and going over the program.

Both representatives were kind and courteous as well as patient. Did not feel harassed or pressured. Everything was explained with great detail! We feel prepared to take on this challenge to clear up tour horrible debt! Looking forward to getting started.

Just enrolled. Program was thoroughly explained, and I believe if I do my part they will fulfill theirs. We have signed a binding contract fully detailing responsibilities, but I do have the option to withdraw at any time if unhappy with program and again be responsible for debt on my own. It is my best option to be out of debt in the shortest time!

I was treated with great respect. I at no time felt belittled with or by the situation I found myself in. She was accurate with all information and she was very helpful with anything or any question that I had. Thank you much.

Ateif my contact was very professional, answered all my questions and was very informative. Went over the steps I need to required to qualify me successfully and get aboard. Also I thank him for his patience and understanding. The whole process was people friendly, and I would not hesitate to refer a friend.

I am happy with the enrollment process! I will definitely follow up in 6 months to see how this agreement goes! I really hope I see some positive change!!! The enrollment was easy and fast! The rep was very knowledgeable and honest about the program and I loved that! It is all about commitment!

Mr. Daniel **, is excellent give me all the questions and tools. A very caring person and totally understand my situation, he make me feel good about taking this step, you did great Mr. Daniel, thank you for your help and guidance. Looking forward to be debt free.

This program is a true Blessing! I wish I would've started earlier! This will help me be more successful in all aspects of my life. I really appreciate everything you have done! I'm literally crying tears of joy right now.

Matthew was excellent in reassuring me about this company. It was very easy to go thru the process. I had my doubts but again was reassured time and time again, all my questions were answered to my satisfaction, very professional.

I am very grateful to Mr. ** who guided me and took me through all the process. The service was exceptional. The time and dedication to answer one of each of my questions. I am definitely very happy to have taken this big step and that being with such attentive people makes me even happier and more confident. Thank you!!!

I have been working on this for over 7 years and haven't seen a movement. With court battles for my child and providing for my kids, I was losing hope. Thank you to your team in making the process easier and feel I will be okay.

So far enrolling in the Debt Relief program has been super easy. I'm looking forward to getting out of debt and hopeful this will be a new beginning for me. The interaction with the Debt Relief staff has been helpful and very supportive.

I was pleased with the thorough explanation and courtesy of Devin. I like that the welcome call was open late for my convenience. I was nervous about legal actions but am eased knowing I have legal assistance if needed. I can't wait to get started and become debt free.

The rep was informative, understanding and relayed all the pertinent information on my new account extremely well. I feel like I found a new home in settling my debt in order to retire in a timely manner. Thank you National Debt Relief.

I’ve gotten myself in debt more than I can handle, and then I decided to give NDR a try because I was stressed and depressed about my financial crisis. I feel so much better and relieved that some of this heavy burden will be lifted off my shoulders... I’ve seen commercials and I feel this was the best decision and ask NDR for some guidance and help.

I called National Debt Relief and enrolled in their program due to my credit card debt. I'm about halfway in the process and they've already settled some of the debts. They're continuing to settle the others. They're very nice and very helpful, particularly my negotiator who has been very comfortable to work with. The installment plan has been explained to me and the program cost is fine for the quality of service. Working with National Debt Relief has been great and if you're considering them, then call them.

I had been trying to get out of debt for at least a year and had been paying more than the minimum balance required, but I was not seeing a dent in what I owed. I started looking at different places that could help. I looked at personal loans to see if that was a good option, but it seemed like that was just gonna make things worse for me and my wife. National Debt Relief laid everything out - how much I owe, what I was potentially gonna pay, and my monthly payment to them. They also told me how they were getting paid. Everything was right out in the open and it was clear that it was gonna be the fastest route to getting out of debt.

The process was really easy and the explanation that they gave me was easy to understand. It’s helps to know that I will be well taken care of. I felt comfortable and happy for what’s ahead to come. And thank you, National Debt Relief. Great work.

Everyone was very patient, as I ask a lot of questions. They were transparent, honest and I was able to verify their answers. I like being an informed consumer, so I have researched several of National Debt Relief's competitors. I graphed cost and fees, I listed services and customer services. In the end, the consumer advocate.org website was correct NDR is #1. Thus, if you need help, I think you should get it here.

Very helpful in setting up my account for me, and genuinely care about my situation. It was a situation for me I thought would be very difficult and confusing but the staff at NDR made it simple and easy to complete.

Great experience. Glenn and staff were helpful in me giving them the right information so that I am able to pay my debt off due to financial hardship these past years. It has not been easy but by a blessing to obtain a job position recently so that I am able to build a career and pay off my debts. I am very grateful. Thank you.

So far my experience has been good, Adrianne was very patient and helpful. The lady that helped me with my welcome was not as patient with me but at the end let me catch up somewhat. Thank you for helping me and I hope this program helps me.

The process was easy and Mel was very professional and caring. I am glad I have her extension because I am confident that this program will bring me success within the next year. The representative from customer after speaking with Mel was thorough. I am confident that this is the right program for me. Thank you National Debt Relief!

Very professional and helpful. Customer Service welcome to your program 5 stars. Have lawyers to help if needed. Explained you can direct your debt collectors to them. Explain all guidelines. We will be debt free in three and a half years.

Everyone is very helpful, friendly and knowledgeable. They help make a stressful situation, a little easier. The company seems to have everything covered so you don’t have to stress. And they make themselves available to help you and be by your side throughout the whole process.

Nancy did a great job explaining everything to me and making sure all my questions were answered. She listened to my concerns and questions and was very knowledgeable about what to do in each case and scenario. Very happy with how everything turned out.

I’m thankful I chose National Debt Relief. They explained everything concisely and accurately. I have just been enrolled so I hope to say more later on. I had lots of hesitations and fears before I decided to do this and when I finally decided to, I’m happy I chose NDR because Diana was very very helpful and patient with everything she explained. So with Lupe when she welcomed me. She double checked everything with me.

The process so far has been smooth and has helped me feel some relief from my debt. Today is the first day of my journey and I look forward to being debt free with the help of National Debt Relief and Joshua **.

Very thorough. Pleasant, it was a quick and easy experience. Michelle was amazing. The welcome number went a little fast - but she was happy to repeat and answered any questions I had. Michelle explained program in detail and did not make me feel bad about the situation I’m in.

I have had a great experience in working with Luis who did my original sign up. He was very professional and respectful of my situation. I felt he completely supported me. Luis also made it very clear how the process works and making sure I was comfortable with each of the steps.

I’m very pleased that I decided to contact NDR. If I choose to continue on my own I believe I would be in debt for over a decade. With their help I should be debt free in about three years. I have only wished I contacted them sooner.

As a new customer, I found the interactions to be completely clear and transparent, with the representative willing to listen and answer questions thoroughly. He went over all the details carefully and comprehensively so all my questions were answered. The follow up was immediate, and exactly as promised. The communication, both written and verbal has been excellent. Each interaction thus far has been efficient and thorough.

I rate this very helpful! The customer service was also excellent. Even in stressful situations the customer service specialists were available to help! I would recommend this company to more people who are in debt and situations like mine. The tools and resources were also very helpful.

Had a first-time good startup with your team. They were all so helpful to explain everything and walk me through the entire process. Looking forward to start this program and become debt free... Thank you for all your help, NDR.

Good communication and professional and prompt replies to calls and emails. Comfortable personnel to talk to and non-judgemental. Very informative and knowledgeable about issues. Provides complete package of policies and information required prior to completion or commitments and no issues if back out is needed.

Overall everything was perfect. Both guys I talked with was very nice, made everything where I could understand everything, very professional. Thank you for everything they both did, they did everything they could do to help me. Thanks again. Happy with the experience.

My experience was great so far. Everything was explained very well. Everyone was extremely nice and understanding. Yes I would recommend to anyone I know that needs it. The problem is no one ever ask for help. Thank you for everything.

Everyone I have talked to was extremely helpful and answered any questions with extreme professionalism. Thank you so much and I look forward to working with you all. If I have any questions I know there will be a team there to help me along the way.

I am happy with the service and the folks I have dealt with so far, Teri and Menes have been fantastic. They were friendly, informative and put me at ease with what is a difficult time for me financially. I look forward to working with National Debt to resolve my debt. Thank You.

I was explained and informed of all necessary information and given opportunity to ask questions. Were very clear and concise when explaining the program. They communicated with me that was best for me and kept in touch. I am excited to begin the program and get back to fixing my credit.

Overall, a great, very helpful experience. Materials a little overwhelming. Logan **, enroller, excellent. I appreciate especially no 'add-on' costs. I feel that I can now manage my debt with your help restructuring my financial picture. Thank you.

Very great customer service. Explained everything to me in a very great way. Helped me with every question I had. She told me how everything worked and that they would help me get out of debit in little time. Very satisfied.

Lawrence was very kind and helpful. All the people I have spoken with answered all my questions very kindly and thoroughly. Any concerns I might have had were explained, and they made sure I understood and felt comfortable with my decisions. I look forward to working with this team to help my credit get back on track!

Great customer service, excellent company, answer quick, it’s look like they know what they do and they also help you to get what is convenient to your needs. I’m first was afraid to do it because it was going to hurts my credit a lot but at this point my credit its really bad for anything so I give a chance.

Shelley was amazing and walked me through the process step-by-step. She was great in relieving my anxieties about starting this program. I had many questions and she never hesitated in answering them. I am excited about getting out of debt soon and having a fresh start! Highly recommend Shelley's expertise and this company!

I was satisfied with the help I received and waiting until It gets deeper in the program to see how it works. I need to ask questions and find out how I can help them make my creditors understand what happened to us. So far I am happy. I have some breathing room.

I am so very thankful for all of the help that I have received so far. I am positive that all of this will turn out just as planned. Thank you all so much, it feels like a weight has been lifted off of my shoulders.

The first person I called a few months ago was so kind but we just weren’t ready to take the step yet. We decided on Saturday that we were ready and this is where we needed to go. The first person here that my husband called told us our only option was to file bankruptcy and that was heartbreaking but then he called back and got Dan. Dan was there for us 100%. He has answered tons of my questions, got us together on three way calls to make my life easier and just went above and beyond in every way. He let us know each and every step and he has been nothing but amazing. Totally transparent process and I love that. Our welcome call guy was pretty awesome too. He answered even more of my questions and let me know that I have a lawyer on stand-by for any issues that arise now. I feel so light now that we will be getting this taken care of and with the right people. Thank you.

I got financially in debt with credit cards. I looked National Debt Relief up on Better Business Bureau, looked up their site and read what they had to offer. I felt better with NDR than some of the other companies, so I went with them. The rep whom I worked with explained everything well enough to me. I was told what their reps would do and that the process could take 24 to 36 months. They said they would keep me informed if anything comes up. Now, I am about 43% complete with the process and they've settled several of the accounts already. If my friends ever have financial problems with their credit card, I would recommend National Debt Relief, just for the fact of what they've done for me.

Edward, my account contact was so extraordinarily patient with me. He answered every question directly. He was sympathetic and honest when addressing my concerns and my panic in accepting the fact that I KNEW I needed help. He was strongly stating the truth but was not pushy.

I had too much debt so I reached out to National Debt Relief and they've been good. I tried two other debt settlement companies, but National was quicker and they got everything done quickly. Enrolling with them was easy. So far, their program has been working well. Everything was the way they said it was gonna be. I even spend less money than what they told me I was gonna spend. At this point, I've been with them for three years and we already have two settlement offers. The reps have always been there when I had any questions and they always keep me up-to-date with whatever is going on, such as if there are any offers on the table or if they need something from me. For the quality of service that I receive from National, the cost is fair and it is affordable. Working with them is a good way to pay off my debts without worrying because these are all settled in one payment so the process is easier.

My first agent I talked to was great. Teneesha ** is such a pleasure to deal with and talk to. The second girl I talked to not so much, I don't think telling me I need a electronic device is any of her business. Otherwise I'm good. I appreciate the help I'm receiving from you. Thank you.

Great job. The program is just what I needed. I like it so much I mentioned it to other people. Thanks. I am glad you were there. The paperwork was easy to understand. The worker Mr ** he was easy to understand. He was great.

I was a little nervous about making the decision to make the call to National Debt Relief, but after speaking to the representative I felt more at ease. He explained everything in detail and went over the documents with me. I am glad I made the choice to contact National Debt Relief.

The lady did a tremendous job, answered all of my questions and made sure I was satisfied before hanging up. Made me feel valued and wanted. Everything was explained to me in a way that I could understand. Truly satisfied.

I had gotten over my head in credit card debt while being a stay at home mom to my 3 kids. My husband overtime and bonuses had dried up and we had come to depend on them to make ends meet. I worked part time jobs as I could but we still fell deeper into debt. I am now working full time and I knew I need to get past this difficult time period as quickly as possible. This is not the path I wanted to go down but I am so grateful a company exists like this to help people like me who genuinely just need a clean slate to start over. (In about 3 years or so instead of 5-10 like I was on pace for.) Thank you.

I had credit card concerns as well as debts that I needed to pay off. I called National Debt Relief and enrolled with them. Thereafter, they've been taking the 16th month out of my check and paying off different debts and credit cards. I've been in the process for over a year and my reps have been very nice. They have negotiated some of my credit cards and long debts for me. I would refer friends to them.

Great customer service. Both reps were very knowledgeable and professional. The reps made me feel very at ease with the process and answered all of my questions thoroughly. I was very pleased with my encounter. Since I have never considered a debt consolidation option before, this was very helpful.

I hurt my back and I was missing a lot of work, which led to back payments. First, I was with another company and they didn’t calculate the payments right. I couldn't put money in the bank but my money was disappearing. They were supposed to lower my payments but it got way out of hand. So I got in contact with National Debt Relief from a guy I work with. I just called NDR and told them my hardship story and they accepted me. I filled out some paperwork and provided them with check stubs to see what I was making. And then, I just had to put my initial and sign the papers then send them back.

Borris and the woman who helped me with the Welcome Call were both fantastic - they made me feel at ease throughout the entire process - I felt very happy and confident with my decision to enroll with National Debt Relief.