National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed July 25, 2019
Everybody was very helpful and kind. I would recommend to a friend. It has given me relief stress from my debt. I would consider doing again if needed. Hopefully will not need to. All was explained quite well. They made it easy to understand.
Reviewed July 25, 2019
I have/had mounting credit card debts, with high interest rates & I was steadily falling farther behind. They gave me an option, they are negotiating with the companies to decrease my debt load. I am very thankful to them for this. Kirby
Reviewed July 25, 2019
I have no negativity because our conversation was on the positive nature and the associate was very professional. She explained thing with easy understanding and ask me many times if I understood or had any question. I was given hope that everything will be taken care of to the best of their ability.. I was assured that they would work hard for my success and their efforts will be appreciated.
Reviewed July 25, 2019
So far I am very happy with everyone I spoke with on this matter. They were very helpful and answered all my questions to my satisfaction. I hope once we are through, I still feel the same. We are just in the beginning of the process, but I feel this was the best option for us.
Reviewed July 25, 2019
Very pleasant and easy to deal with, Made a difficult situation seem much more manageable. Even though I am just starting out, the end of the tunnel is coming into focus. I would recommend to friends and family if their situation requires.
Reviewed July 25, 2019
Just starting. I love them so far am looking forward to seeing results and being able to breathe again without all this debt on my mind constantly disturbing my sleep, my appetite, my everything. I am so thankful for this National Debt Relief.
Reviewed July 25, 2019
My experience was great, I received helpful information that made the decision easy. Edgar explained all the options and what all the fees would be he was professional and extremely knowledgeable about the options to offer me. I look forward to getting this situation cleared up and getting back on the right track. I think this solution will help me accomplish my goals.
Reviewed July 25, 2019
I am recently divorced and couldn't climb out of debt. I tried everything to make it work but ran out of options. I called NDR and they made it easy to help with my debt! I can FINALLY sleep at night! Armani, Dave, and the team were great and very personable. They care about helping!! If you can't find a way out, these guys can show you the way. Bad things happen sometimes and it's people like this that are here to help. Thanks again NDR!!
Reviewed July 25, 2019
They have been wonderful, transparent with the whole process. I feel as though they have taken the time to understand my situation and are here to support me in becoming debt free. All of the fees were explained upfront and included in my monthly fee, including legal representation if I were to need it. This has been a huge relief for me.
Reviewed July 25, 2019
Brent was very professional and accommodating. He listened and answered all my questions. Brent even told me he was my personal specialist and I could email him anytime. Him saying that spoke volumes! He was amazing. Brent really took the time to speak with me and made sure I understand everything.
Reviewed July 25, 2019
It has been an excellent experience because, the staff is very professional. They help me with all the questions I might have and they are very straight to the point when they explain how the program works. Also, they have a good client portal, which a client can access all the pertaining information for each account, this makes manageable because, I can follow my direct savings and add extra payments if possible. That will shorten the time for the payoff.
Reviewed July 25, 2019
She was very informative and helpful. I felt like she really cared. I'm excited to start getting my debt under control and get my credit back on track. They really have worked on my time to help me get to where I need to be and made sure I could financially afford the plan they chose for me. Hoping everything works out and that I can start getting on the right track money wise so I don't have this much debt ever again.
Reviewed July 25, 2019
Luis and his team were very professional, patient and empathetic. I truly appreciate their approach in helping me in my time of need and their efficiency in problem solving. I look forward to meeting my goals and sharing my progress with others.
Reviewed July 25, 2019
I had a very easy setup experience starting with the program. Brandon ** explained the process and the program very clearly and thoroughly. He answered any questions that I had. The person who followed up with the Welcome Call was also very thorough in explaining the legal matters and in verifying that all my information was correct. I was made to feel that this company is truly trying to help me with the process of getting out of debt. Extremely satisfactory experience.
Reviewed July 25, 2019
My initial call was taken by Barbie. She explained the program clear and got everything set up. The followup welcome call by the customer service team review the program. Again, everything explained about the program was clear and easy to understand.
Reviewed July 25, 2019
Very nice people. Listened to my concerns and answered any questions. The people I talked with were very helpful and I would recommend this service to anyone. Hopefully this service will help me get debt free within a few years.
Reviewed July 25, 2019
Darnel ** helped setup my account with National Debt Relief, and he was very knowledgeable and helpful through the whole process. I am very happy with the services rendered and helpful staff here with National Debt Relief. I can't wait to be out of debt!
Reviewed July 25, 2019
My experience with National Debt Relief was truly rewarding. I felt that I was heard and was treated with the utmost respect. The process was thoroughly explained to me and I felt confident in making the decision to become a client.
Reviewed July 25, 2019
I had a great experience. Everyone was very helpful and very nice. They made me feel calm and collected. Any questions that I had, were answered fully. They made sure I understood everything and weren't pushing me to do things I may not have wanted to do.
Reviewed July 25, 2019
I received an amazing service by the representative during my process of deciding what to do with my loans/debts. He was very patient as our hours didn't match. Hope everything is settled fast enough so I can be calm and happy for the decision.
Reviewed July 25, 2019
Great service and customer service by Anthony **, he explained in detail everything about the process and services. Anthony went through every aspect of the program to make sure I understood what I was going to start. The enrollment phone call from the customer service was also reassuring and made me sure that is what I wanted to do.
Reviewed July 25, 2019
Anthony ** and the success team were great! From beginning to end the process was smooth, easy and they made sure that we understood every single step in the process of getting us set up. The quality of service, as well as the services offered, is second to none! We heard about National Debt Relief from a TV ad and I took action right away, giving that I had been seeking a company like this for the last two weeks. I look forward to clearing my debt now, and we can sleep good tonight and every night thereafter. Thank you so much!
Reviewed July 25, 2019
Thank you to Edwin ** and Isi for be patient and friendly with me. They were really good explainers and I feel good now! Because I don't feel a lot of stress. I can feel your help and thank you of course this recommend program.
Reviewed July 25, 2019
Was extremely pleased with the information given me by Tahoe **. She made things very clean and understandable. She answered all me questions with words I could understand and went through the whole process so I understood everything. The welcome call was a great follow up and the gentlemen I spoke with was very patience with me. Could not have asked for a better experience.
Reviewed July 25, 2019
Duane did an amazing job explaining everything and answering all of my questions. He accommodated my schedule. My welcome call went great he made the change that I needed and made sure that I knew what to do for each thing I needed.
Reviewed July 25, 2019
The people who helped gave me all the information about how the National Debt Relief worked. They said that in 34 months I will be relief from what I owe. It is a good program because with the high interest that the credit card have I would not be able to pay in such short time.
Reviewed July 25, 2019
Very great customer service! They helped me through every step of the way to get the result I needed. They went through everything I wanted to consolidate and the things I wanted to leave out. I cannot thank them enough for helping me get debt relief.
Reviewed July 25, 2019
I had a good experience enrolling with National Debt Relief. Thus far, their negotiators have been doing a good job. They're getting some settlements and I'm getting my amount due down. Whenever they make a deal with one of my creditors, they call me, and let me know, and ask me if I accept the deal. I have a good payment plan with them too.
Reviewed July 25, 2019
Both Gary ** and Kiera ** were kind, understanding and very helpful. Explained everything clearly and answered all my questions completely. I know all this will take time, but a weight has been lifted from my shoulders. Looking forward to being debt free!
Reviewed July 25, 2019
They were very helpful. I feel better about my future. Can't wait to be debt free. I have a program I can keep. Without this help I could not get out of debt and I was scared. They made a payment plan I could afford.
Reviewed July 25, 2019
Tyler ** was a great help, answered all my questions and concerns to the best of his knowledge. Told him I dealt with a pushy individually earlier in the day and he was the total opposite. The second gentleman was also really helpful. Don't remember his name.
Reviewed July 25, 2019
Great! Both Joshua and Aundrea have been great to work with! They each were respectful and made me feel like a valued client. I felt knowledgeable and like I had a great plan to help my family get out of debt!
Reviewed July 25, 2019
Everyone was great, very detailed too of how the program works, and at the end they want too make sure if I had and questions. I’m very pleased and thank you for your help on the part if I had and question where and who I can talk to.
Reviewed July 25, 2019
Kenny was beyond helpful! He made sure to answer every one of my questions and made me feel very comfortable about the entire process. I was very anxious about my debt and was feeling hopeless but Kenny really put my mind at ease and really helped me see a light at the end of the tunnel. I really can't thank him enough for this blessing and his kind and helpful attitude! 10/10 would recommend and WILL recommend!
Reviewed July 25, 2019
I want to thank Ezekiel and the National Debt Relief welcome team for one of the best experiences I have had when it comes to such a stressful part of my life. This transition and personal touch to my needs was met at every corner and question I had about the program. I look forward to working with National Debt Relief to help resolve my debt and put me on the right path toward financial health.
Reviewed July 25, 2019
Camila was attentive and friendly. She had the answers to my questions. She was very sincere and upfront about my questions. She was very professional about my financial situation. She gave me the phone numbers I will need later for my creditors. She was a pleasure to talk to and seem genuine concern about my debt relieve. Randy ** was also very professional and genuinely concern about my finances too.
Reviewed July 24, 2019
I could not be more excited to have found a company that truly cares. Everyone that has helped, has went over and beyond to make sure I am comfortable with the program I have entered. Thank you for all your help with everything. I would recommend this program to anyone who is needing help.
Reviewed July 24, 2019
I don't know where you found your employees but they are amazing. I enjoyed going through this process with them. Everything went so smooth and I was blown away at how easy they made everything. I felt that they truly cared to help and were very happy to make sure I understood everything, also making sure all of my questions have been answered. This really will do wonders for me and customer service has been said to be your number 1 priority, and it truly shows. I have had a wonderful experience, thank you.
Reviewed July 24, 2019
Very clear and easy to follow. There were a couple of mistakes in my initial form which were caught by the representative on the other side of the line. Any questions that I had were answered very clearly and very fast.
Reviewed July 24, 2019
Mr. ** was very thorough in explaining every thing. My family and myself are very thankful for the support and the staff that were very professional! I would reccomend them for all of your financial needs! Hands down the best company to work with when fixing your credit/financial problems.
Reviewed July 24, 2019
Working with Anthony was great - He sounded concerned and did everything he could to help me become more independent. I really felt confident that he was willing to help me not to just to get my business but to make my life better.
Reviewed July 24, 2019
My contact Ray ** was extremely helpful and patient with myself, someone who is not computer savvy. He explained things in great detail but took the time to make sure I understood each aspect of the agreement. I hope the final outcome will be as satisfying as the beginning of this process was.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 24, 2019
Everyone I spoke with was very kind and informative and helped greatly. They made the process very easy and able to understand every part of the agreement and access to all of the necessary information needed during the process. I would highly recommend this service!
Reviewed July 24, 2019
The team here are very nice and they help me to understand everything even though how hard for me to understand... They explained it to me nicely.. It's highly recommend to those people who need a debt consolidation... Especially Paul ** who patiently understand me and fixed all my documents, and Javier who welcome call me, I perfectly understand him much. The way he talk it's clear for me. Thanks guys.
Reviewed July 24, 2019
I have been struggling and getting no where with my debt. Every time that I have been able to pay extra, it still seems to keep the same principal. I feel that I am on a good path now. I am excited to be able to become debt free in as little as three and a half years.
Reviewed July 24, 2019
Great Experience. The customer service representative Ameed was very helpful and always answered my questions. Very quick at replying and was nice that when I called I could get transferred right to him and not have to be transferred a bunch of times.
Reviewed July 24, 2019
Was very happy with all the people that I made contact with today. They were all very nice and polite and answered all my questions. I will most definitely recommend your service to all my family and friends. I am so happy to actually see a horizon on my financial problems and know that in 3 years I will be debt free.
Reviewed July 24, 2019
Everyone who has assisted me at National Debt Relief has provided top-notch customer service. Qwan and Camilla answered all of my questions and very helpful during this process. I appreciate their hard work and dedication. Qwan was especially helpful and accommodating as I had a lot of questions about the program that he answered in great detail. Thank you!
Reviewed July 24, 2019
Great customer service, very informative and helpful with both individuals I have worked with. Very understanding of my situation and did their best to work with myself and their supervisors to get everything approved. Thank you for all of your assistance and guidance.
Reviewed July 24, 2019
Was very patient with me from me asking the same questions. Took the time up with me as I continued asking the same question and trying to make sure about my payments and where I was paying this out and where it was going and did I had to pay more money.
Reviewed July 24, 2019
In one of my hardest times of admitting defeat to debt and feeling like I had no option National Debt Relief was there with very experienced professionals to help me every step of the way! They talked to me calmly and clearly and answered my same questions over and over until I really understood the overall plan of debt relief. I feel so confident moving forward with everyone.
Reviewed July 24, 2019
Karter ** was extremely detailed and helpful explaining the program to me. I understood everything and he was very easy to communicate with. So was Carlo ** while I was enrolling in part 2. Both these men really helped me. I had a heart transplant May 17, 2018 and now don't have to worry about these high interest cards and it helps me feel real relief.
Reviewed July 24, 2019
The staff has been very helpful. I have never experienced an emergency like this, but the staff has helped put my worries at ease. I am very nervous as I am not sure what to do to resolve these problems, but the staff seems to be well versed and very understanding of how to resolve this situation in a way that will benefit everyone.
Reviewed July 24, 2019
All agents were very helpful to me. They were very concise and friendly. The agents guided me through the entire process thoroughly. I want to thank them for all of their help and I feel more comfortable about my situation.
Reviewed July 24, 2019
I can't find my order number, but I did understand everything that was reviewed with me, which was a lot. Both my initial interview, and follow up final review was an exhausting yet informative process.
Reviewed July 24, 2019
I just enrolled, but so far, things have been good. I'm very nervous of what's to come, but overall, I felt good enough to participate in this program after speaking with Al ** and the Welcome Call Agent. They made me feel pretty good about it and what hurdles may or may not come and how to handle them. I'm almost confident enough to date that this will work out. Putting all your eggs in one basket is scary.
Reviewed July 24, 2019
I appreciate all the help. Everything was easy and efficient. I recommend debt relief to anyone that wants to resolve the debt they have. Everyone I spoke with was very friendly and they knew the business. I really don't know what else to say. I will wait and see how this program works but I believe I will be debt-free in 24 months.
Reviewed July 24, 2019
Amazingly easy, great communication, no complications, able to sign paperwork online to get everything moving forward, operates on efficiency as this all happened within a few days and I have all information sent via email, everyone is very polite and complete in the process.
Reviewed July 24, 2019
I had great customer service with both National Debt Relief calls today. I received valuable information in a clear and concise manner. It is a relief to start to get my debt under control and I am grateful for the assistance.
Reviewed July 24, 2019
I am just starting the program, but the two staff I have spoken with were encouraging and professional. They answered all my questions and took time to walk through my first steps. I look forward to working towards debt freedom.
Reviewed July 24, 2019
National Debt Relief Staff were Very Professional and Patient with me all throughout the welcoming and acceptance part of the program. I am comfortable that they are knowledgeable and trust in them that they will do their job to the best of their ability. I would at this point recommend friends and family to the program that are dealing with similar hardships I face. The Reputation that National Debt Consolidation has is Respectable and has to be earned and maintained as I trust was and will be and I look forward to working with National Debt Consolidation and stand behind the program and look forward to reaching settlements on all three of my creditors. I really appreciate the opportunity to work with the Company.
Reviewed July 24, 2019
Stephen ** and Daniel ** were both respectful and courteous and explained everything really well so that I understand everything they’re talking about. Daniel always asked me if it was a good time to talk or when would be a better time. He always called me on time.
Reviewed July 24, 2019
Gary answered all of me and my dad's questions swiftly and confidently. He was very knowledgeable and made us feel like this is absolutely the right way to go. He did not make me feel bad in any way for my circumstances and assured me that I wasn't alone.
Thank you for sharing this with us, Katie. We've let Gary know you appreciated his efforts! Welcome, and we look forward to working with you.
Reviewed July 24, 2019
Everyone I spoke with was very informative and helpful. The process was fairly simply. I did keep playing phone tag with JaKeith only because I work where I can't always answer the phone so email is way easier for me to communicate.
Reviewed July 24, 2019
Everyone I spoke with was very helpful. Barbie got me enrolled and she was awesome every step of the way. They made the process super easy and painless. I will definitely recommend this company in the future. Looking forward to financial freedom in the next 4 years.
Reviewed July 24, 2019
The people I have worked with at National Debt Relief did a great job making me feel welcome and heard. They did not make me feel ashamed to have put myself in dire financial trouble, but rather congratulated me on making the best decision for myself. The experience from start to finish was positive and encouraging - without a hard sales pitch. I knew that I was in control - and will remain in control throughout the process.
Reviewed July 24, 2019
I was extremely impressed by the professionalism of these folks. Nate was very patient and understanding. The entire process was handled quickly and efficiently. They provide details of how the process works and how to handle creditors. I would definitely recommend these folks.
Reviewed July 24, 2019
The process was very smooth and I was made very aware of all information and documentation. The excellent part is it did not take a lot of time for the process and the representative very efficient. Also all information was completed via email while on the phone with the representative.
Reviewed July 24, 2019
Nestor ** really did a great job explaining things and making sure I knew what was happening along the way. Highly recommend their services if you find yourself in financial difficulty. He walks you through the entire process. Great job.
Reviewed July 24, 2019
Great experience setting everything up! My contact was very thorough and helpful throughout the process and made reducing my debt a breeze. My credit card balances ballooned years ago during a moment of crisis, and they've been dragging me down ever since. After speaking with a representative of NDR, I finally feel like I can get ahold of my finances to make sure this doesn't happen again.
Gene, thank you for sharing this with us. We're glad we can help you get your financial situation under control. Feel free to let us know what other tools you may need to help you reach your goals.
Reviewed July 24, 2019
Very helpful and through. They covered everything and explained it well. Reassured us in our decision. Answered all our questions. Found information on better business bureau site that had good recommendations. Thank you for all of your help and guidance. Valentine was a little pushy, but very knowledgeable.
Reviewed July 24, 2019
It was a stress free experience. They were both very kind and understanding. Everything was explained in detail and the process of going through the document together was very helpful. The turnaround for the program is quick and detailed. They were able to adjust anything necessary and still have the documents ready to enroll in a quick manner.
Reviewed July 24, 2019
It was my best decision to call NDR. They are very professional people. Ready to explain everything in detail. I had great experience. Thank you NDR for take all the time necessary to understand my situation and give me the best solution.
Reviewed July 24, 2019
My experience was very comforting. Everything was explained in detail. I understood all that was being explained to me. Both individuals I dealt with were patient and understanding. It made me feel relaxed. Every outlet that I searched on for help gave me you as the #1 program.
Reviewed July 24, 2019
Everyone was very helpful and polite. Everyone made sure I understood everything and were very helpful. I came away with a feeling of relief. I was feeling very overwhelmed and by the end of the conversation I knew I had made a good choice.
Reviewed July 24, 2019
The rep was very helpful in guiding me through the welcome phone call. She provided assistance on all the documents, where to sign, and where I can find resources to guide me through the process. Thanks again for all your help and information.
Reviewed July 24, 2019
When credit card companies are unwilling to help lower your interest rates or monthly payments, this is an option that helps you keep more money in your pocket instead of theirs. It's quick, easy and the customer representatives are very helpful.
Reviewed July 24, 2019
While they were helpful in helping me with my debt in the beginning, when hardships hit me, they would not lower the outrageous monthly payment even after removing all the active ($20,000) debt still left to settle. I only owe them $2000 and they would not reduce the payments down low enough and work with me. They will NOT work with you if anything changes. So it's best to avoid these vultures and go to Freedom Debt Relief..which is where they branched off from in the first place. FDR is willing to work with you and also give you a longer extended time to pay. AVOID NDR if you are living paycheck to paycheck.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed July 24, 2019
Very informative and always was very upfront about cost and what to expect from creditors. Debt relief was easy to contact and very easy to work with. The two phone calls gave added security to working with them to solve my debt problems.
Reviewed July 23, 2019
Setting up the debt relief program has been very straightforward and everyone has been quite helpful. I have had enjoyable interactions with everyone helping in this process. I am pleased to have had such an easy enrollment into the program.
Reviewed July 23, 2019
They were very helpful and with the questions I had if they couldn’t answer they were still honest and upfront with me. It went a lot smoother and less stressful than I thought it would be. I’m really looking forward to being debt-free with everybody’s help.
Reviewed July 23, 2019
I was very happy with the customer service that I got. They were very understanding. They were very helpful. They did not judge which is amazing. You already feel terrible enough and you already feel horrible and you don’t know which way to turn and then they were so understanding and so patient and sympathetic that it was amazing. I would completely recommend.
Reviewed July 23, 2019
Every step of the way was made as easy as possible. Excited to start this journey to become debt free. All I had to do was answer a few questions. Thank you to everyone who helped make this a easy process. National Debt Relief is awesome.
Reviewed July 23, 2019
Everyone I spoke with was great, Dan explained everything and I appreciate everything. I felt good about the experience. Most of the time doing something like this would be uncomfortable but I did not feel that way. All the data was explained clearly. Thank you.
Reviewed July 23, 2019
Very informative. Answered my questions and made process very easy. Thanks for the great work. Representatives were responsive and were kind on phone. Appreciate the work that was done and hope this will get me back on track. The welcome representative was very nice and patient with me. Answered all my questions.
Reviewed July 23, 2019
Had a great overall experience with NDR. Everything was explained to me and the process was made simple. I would especially like to thank Keith ** for helping me through the process. Very professional and friendly. The whole process was very easy to understand and easy to do online.
Reviewed July 23, 2019
Everyone was very nice and knowledgeable! I didn't feel judged in any way and everyone was very good at explaining all that was involved! I am looking forward to working with all involved to get this debt down and gone so I can run my business to its best!
Reviewed July 23, 2019
Very quick to call you back and set up enrollment in the program and from there to today it is going downhill quickly. Errors were made on original agreement with incorrect information. Had to do agreement over with a different individual. You can communicate on portal and send E-Mail on important issues that require rapid attention and hear nothing. Instead of dealing with one assigned individual you get a different individual each time. If this poor customer service continues I will have to make an evaluation to continue or not.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed July 23, 2019
I loved that you explained everything in detail and made sure I fully understand what was going on. I like they help me thru the process and if I didn't understand they talked me thru it. I would recommend this program to anyone.
Reviewed July 23, 2019
Extremely professional and answered all my questions and made sure I understood everything before moving forward. No background noise, no distractions. Was very patient with me. Looking forward to starting the program so I can pay off all of my debt and start over.
Reviewed July 23, 2019
My experience with the organization has been quite satisfactory. I was impressed by the professionalisim displayed by Eric and and the supervisor that varified the information. Was annoyed by receptionist who asked too many questions in order to speak with Eric.
Reviewed July 23, 2019
From Kyle, (my debt specialist) to Javier during my Welcome Call, this company is very professional and cares about you as a person and your hardships and wants you to succeed in overcoming them. Looking forward to this program and becoming debt free.
Reviewed July 23, 2019
I was very happy to know that I could receive help from NDR. The representative was very knowledgeable and explained all the forms and made sure that I signed in all the right places and that I understood all the information.
Reviewed July 23, 2019
I give the staff a 100 for all the help and time they spent helping me I would recommend them. I had Adam to help me with my account and then I had Camillia for the welcome. Thanks to these two people. I feel comfortable.
Reviewed July 23, 2019
Found this company online when I was looking for debt consolidation. I took a chance and filled out a questionnaire and got a call within literally 2 seconds. I was given great communication, friendly, and answered all questions. Feel secure in my decision.
Reviewed July 23, 2019
Everyone was very helpful, very nice speaking with them. Glad I call to get help with them. Great experience working with them. Would truly recommend them to any of my friends that would need you. Thank you for all your help.
Reviewed July 23, 2019
I have been very happy with NDR so far; everyone I have talked to has been very informative, friendly, and helpful. I am looking forward to working with this company and eventually becoming debt free from credit cards. My annual salary changed drastically when my husband retired; therefore, I have been struggling every month trying to make all of my credit card payments and even though I have made them on time, it was still hurting my credit score. My friend informed me of NDR and I am very grateful to her because now I feel I can climb out of this credit card debt hole and do it with a clear conscious.
Reviewed July 23, 2019
It was a pleasure dealing with your representative, they explained everything and were extremely helpful, I would recommend anyone who needs your help, we reviewed my application and they explained everything as we reviewed the application and answered all my questions, I'm very happy to have had such a great experience, thank you very much.
Reviewed July 23, 2019
So far so good. They have been easy to work with. Trustworthy and professional. Thank you for your assistance. It was much appreciated. I would recommend to someone else at this point. It was an easy call and delightful conversation. Thank you again.
Reviewed July 23, 2019
I was very, very satisfied with the whole enrollment process. I should've applied months ago, but was worried the process would be complicated, hard to navigate.. but the representatives I worked with were all pleasant and helpful. No complaints at all.
Reviewed July 23, 2019
The agents were very clear and precise on how the program works. Easy to talk to people and not pushy to invest in the program. All of my questions were answered and I now have a realistic opportunity to pay off debts.
Reviewed July 23, 2019
Very professional and helpful agents. Straight to the point. I would definitely be recommending the service to my friends and family. I hope they can get the same kind of service and help I did. Thank you National Debt Relief.
Reviewed July 23, 2019
They handle it all for you! Just pay one monthly fee and get out of debt a decade before you would making only minimum payments!!! Change all your contact info to them and stop worrying about harassing calls! Wish I had known about this sooner.
Reviewed July 23, 2019
This has been my first experience with any debt relief program. So far the representatives all did exactly what they said they would do. They explained everything thoroughly. I hope this continues on our journey. I am looking forward to becoming debt free before we are too old to enjoy what life we have left.
Reviewed July 23, 2019
I feel comfortable, the agent help me so much, they are friendly to solve my issue. They always there to help me anytime and easy to contact them every time I need and assistance. I love the approach and talk to me that's why I feel safe and confident with them.
Reviewed July 23, 2019
My experience so far with National Debt Relief has been wonderful, everyone has been very helpful and pleasant to work with. My questions have been answered in a professional and timely manner. I am very please with my experience so far.
Reviewed July 23, 2019
Travis ** was very professional, taking his time to explain the process and answer questions. (He wouldn't move to another topic until I was clear with the current one.) Kaitlyn ** was just as professional, taking whatever time I needed to ensure I understood what was and will happen, and making certain I had the correct phone numbers/email addresses and who they were for. Overall they made this a fairly pleasant experience to start, and let me know possible ramifications. Thanks.
Reviewed July 23, 2019
They make sure you understand everything up front. I was comfortable knowing I was receiving all the information I needed to get started. They explain everything in a way that is understandable to clients and they make themselves readily available to answer further questions. There is also no pressure. They just give you the information and let you make a fair and knowledgeable decision.
Reviewed July 23, 2019
Thoroughly went over the program making sure I had a good understanding of what was taking place and that I wanted to proceed after explaining. The program is solely focused on you paying off your debt and not your credit as it will start to revive after debt is settled. Thank you!
Reviewed July 23, 2019
The Debt Relief specialist and customer service representative that I worked with were friendly, understanding and thorough. It's not easy making this kind of decision but they walked me through the steps in great detail to my comfort in a very personable manner. I look forward to continuing with the program and relieving my debt!
Reviewed July 23, 2019
Very thorough with every detail. This was the most quick and easy process that I have ever been a part of. I have been spinning my wheels for years making the minimum payments to my creditors and I finally feel there is light at the end of the tunnel now.
Reviewed July 23, 2019
I worried about calling because I felt like I had failed somehow. Once I got done communicating with the people at NDR I felt human again. They were kind and are working to help me get out of the situation that life's events had helped put me in.
Reviewed July 23, 2019
My experience has been a wonderful. Customer service is my main focus in my very own business. I wanted a family feel & I definitely received that with this company. They care that you understand everything in detail & truly care about your success.
Reviewed July 23, 2019
Each representative that has contacted me has been incredibly helpful and compassionate and informative. They have been thorough in their delivery of information and in providing clarification of my questions. I would definitely recommend this organization to anyone who is looking for help in paying off their debt and getting their life back together.
Reviewed July 23, 2019
This is a good experience to start for a peace of mind and for the best with the best results so we can be free of debt and the best of all not to make the same mistakes and keep what is the best your credit. Thanks.
Reviewed July 23, 2019
Everyone involved was very helpful and clear with the process and in resolving my questions. I feel much better about my future financial situation as a result of the service they have provided me, and can only wish I had found them sooner.
Reviewed July 23, 2019
Great customer service. All my questions were answered. The process was easy to understand. Both agents I spoke with were very helpful and friendly. At one point they went back to explain a few things I misunderstood. I feel like a weight off my shoulders. Thank you so much for your help!
Reviewed July 23, 2019
Getting everything started with National Debt Relief was pretty easy and straightforward. For the payment plan, they came up with a number that worked and that's what we went with. I usually get an email or a phone call whenever there's any progress, and it's been a good experience so far.
Reviewed July 23, 2019
I needed relief from my bills. I've been through breast cancer and just by making minimum payments, I wasn't getting anywhere. Additionally, my oldest son is disabled and on a fixed income. I help him out with groceries and gas for his car. I wanted to get somewhere so I have some money left over. I went with National Debt Relief and had a great experience enrolling with them. Their reps went over everything with us. They got information on my account and I haven't been bothered with anything since. I was told the process would take me 24 months.
In August of last year, I made my first $250-payment and this August it would be a year. Twice, one of the gals from NDR helped my son because he couldn't get into my account. Now, he has my account squared away and when NDR sends him messages regarding my account, he gets a hold of me. Working with NDR was a relief off my shoulders as I was gonna have to file bankruptcy but couldn't come up with $1,200 to do that. I've had a good experience with NDR and I'm very satisfied with them.
Reviewed July 22, 2019
My experience with Mr. Adam ** was that of sheer expertise, professionalism, and courtesy. I was explained thoroughly every section in the application and agreement. My experience with Mr. ** as well was the same quality. I am so please!
Reviewed July 22, 2019
My experience was good. The workers was nice and friendly to talk to and no one gave attitude and they explain everything in very detail to you over and went over everything step by step. Even the sales rep was nice.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed July 22, 2019
Looking forward to getting out of debt. Everyone seems nice and helpful. I can’t wait for me to be out of debt once again. I will continue with this service until I’m out of debt. I want to thanks everyone for the offer and help.
Reviewed July 22, 2019
I was already happy about being able to be debt free. However, after my welcome call I was even more relieved. The agent was so patient and pleasant even when I asked for more clarification. This company is a “Godsend!”
Reviewed July 22, 2019
Was very nervous about doing this but they made me feel totally comfortable! They gave me all of the info I needed and answered any questions I had without hesitation! Would definitely recommend this program for anyone wanting to get out of credit card debt in just a few short years!
It's natural to feel a bit nervous at first, Brandon. This process can seem intimidating at first, especially since it's all unfamiliar. We recommend calling Client Success so you can familiarize yourself with how everything works. We look forward to speaking with you.
Reviewed July 22, 2019
I am grateful for the extremely kind and helpful consumer service that I received from the time I submitted a request. Each representative has been prompt in their response, helpful in addressing all my questions and extremely knowledgeable regarding the services offered. I'm hopeful that NDR will help me get my finances back on track which is a huge burden off my shoulders.
Reviewed July 22, 2019
Everyone has been very helpful. I found Cass easy to talk to for my current situation. She was quick responding to my questions. I am hopefully going to be out of debt in the next two years with her help.
Reviewed July 22, 2019
Brazil and Amanda ** are amazing. Brazil helped me through the entire process and was able to answer my questions. He seemed to honestly care and want to help! Amanda was the welcome call and she also was very helpful.
Reviewed July 22, 2019
I requested information over the weekend, Monday morning came and received my answers over the phone with customer service. In less than 30 minutes I was able to get help and qualify! The process is simple. Thank you so much.
Reviewed July 22, 2019
Everything was professional and above board. Personnel very cordial and informative. Information was very detailed. If anything was missed I am sure I can get the information from customer service or enrolling specialist. I am sure that in time I will come to appreciate the services rendered. I would recommend this program to anyone that is being swamped and/or manipulated by the use of unsecured credit.
Reviewed July 22, 2019
Wonderful Service...you all were very clear on everything and I look forward to working with you all. Both ladies led me through process and answered every question. I liked how you went through the process each time you called. Thank you.
Reviewed July 22, 2019
Very helpful, good experience over the phone. I didn't feel as though I was being pushed. I hit a hardship through divorce and National Debt Relief is able to help. I am very thankful. I will be sure to recommend National Debt Relief to anyone that is thinking about consolidation.
Reviewed July 22, 2019
Sara ** was thorough, made me feel at ease and very supportive with understanding our debt situation. She answered all my questions and really made me feel I was making the best decision to resolve my debt. I believe it was Irmani that walked me through the welcome call. She was also pleasant and thorough! Would definitely recommend other people apply to this program based solely on the customer service aspect.
Reviewed July 22, 2019
Good experience, Marciano and Nicole took time to go over everything with me in this stressful time of debt. Nicole was kind and patient waiting for my computer to come up so she would be able to explain all details clearly. Marciano was awesome as well.
Lori, thank you for leaving a review today. We'll make sure to let the agents know you mentioned them by name. We're sure they'll appreciate that!
Reviewed July 22, 2019
Why didn't I do this months ago? The staff at National Debt Relief was very helpful and explained everything thoroughly. I was very hesitant and embarrassed about calling, but I am so glad I did. The service is pricey but worth it to me. I feel like a huge weight has been removed-now I have some breathing room. I would recommend the service to anyone in a difficult financial situation.
Reviewed July 22, 2019
Using NDR for their debt relief program. Just beginning, therefore unsure of my rating of experience until more time into the program. I can say so far, all has been handled satisfactory and the specialist working with me has been very helpful.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 22, 2019
I'm a happy I started this process I have anxiety but I do feel confident that they will help me reach my goals. I have to remember that I will get my debt paid in less than 3 years as opposed to 10 plus years.
Reviewed July 22, 2019
Everything was explained in detail and explained. They made sure I understood everything and they are available to me at all times. I have just started but with all the help that I am receiving I have high Hopes with all the debt I have and it being resolved.
Reviewed July 22, 2019
I just checked online who was the best in helping me get debt relief. And I made the correct choice. These 2 gentleman Michael/Javier were very helpful and understanding in helping me. I have been debt for years now and I'm at my ends. I needed some help and I'm grateful for making the right decisions.
Reviewed July 22, 2019
Moses ** was empathetic and understanding of my situation and showed that he truly wanted to help me with my current situation. It was difficult to take the first step but he put me at ease with his professionalism and understanding. Before calling NDR, I was not sure how to climb out of this financial hole and get my credit score back but I now have a path forward and can see the light at the end of the tunnel.
Reviewed July 22, 2019
Overwhelming amount of information to deal with and the Welcome call was way too much information for one session and was very confusing. The number of forms to fill out is also overwhelming. Why are there 5 separate emails to respond to for the welcome call?
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed July 22, 2019
I had a great experience with speaking to a representative about resolving my debt! The welcome call was very clear, and easy to follow. National Debt Relief has been a great experience so far! Thank you guys for all your help.
Reviewed July 22, 2019
I have been struggling to make ends meet for roughly 18 months now. After calling National Debt Relief, I finally see the light at the end of the tunnel. Thank you so much for your help! Everyone I spoke with was very helpful.
Reviewed July 22, 2019
I found the process very professional and efficient. The representatives were very consumer oriented. They helped to make sure we knew where the process was every step of the way during the process. All our questions were answered appropriately. We would recommend this to others.
Reviewed July 22, 2019
Very friendly and professional. I would recommend to anyone wanting debt relief, everything was explained in detail to help me make a decision on going with this company. The welcome gentlemen was very thorough and took his time to welcome me. I look forward to working with this company.
Reviewed July 22, 2019
I just sign up with National Debt Relief, taking the first step has relief so much from my shoulder, I look forward working with them. The process to sign up has been excellent, they make sure they go over every detail and information with you, they keep you well informed about the process and what to expect. I wish I could've done this sooner.
Reviewed July 22, 2019
NDR representatives George ** and Evelyn ** were very courteous and professional. They are a great asset to your company and made me feel at ease. I appreciated speaking with both of them. They did a great job and showed great respect.
Reviewed July 22, 2019
Both representatives that I spoke with were friendly and helpful. I felt comfortable with my decision after speaking with both of them. They were professional and understanding. It was a relief to have someone understand what I am going through. I am looking forward to becoming debt free!
Reviewed July 22, 2019
The agents at National Debt Relief made me feel at ease about the entire process. Sharon & Kyle were professional and polite. They really educated me along the way. I feel so much better and can actually breathe a little. I would recommend anyone having trouble to check them out and see what they can do for you.
Reviewed July 22, 2019
I really believe this will be a very helpful program. Everyone seem friendly and ready to help. I love how they took their time to make sure I understand what's going on. I'm excited to be a part of this program and relieve my debt.
Reviewed July 22, 2019
Everyone was very friendly and understanding. There was no judgment or feeling of embarrassment when I spoke with them. They explained everything very thoroughly. I'm very pleased that they were able to help me in such a quick manner. I would highly recommend this program to anyone looking for debt relief.
This is good to hear, Sheila. Our agents always strive to create an atmosphere of patience, understanding and caring for everyone in the program. If there are still any aspects of the program that you need help with, please don't hesitate to contact Client Success. We're happy to help in any way we can.
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