National Debt Relief Reviews

I am really new at this, but their customer service were really the very best that I have ever ran into in years, they spoke to me with dignity, and that what I really like about them. They told me things that I never new about.

Everyone that I talked to from the NDR company was very courteous and knowledgeable as they walked me through this experience. Everything was thoroughly explained as we went over each page of the documents. I am very pleased that this was offered to be in my time of need. Thank you very much for making this a positive experience.

The 2 people that I spoke to mirror each other and really helped me sort out my debts to where I can see clearly that by using this service, I am taking control of my finances. I appreciate National Debt Relief for providing a path in the right direction.

So looking forward to being out of debt. The staff that I talked to was very informative and helpful. They set forth a very good plan that was affordable to me and I am very hopeful that things go as planned. My debt would have taken a lot longer to pay off if I had not gotten the help from these guys...

Daniel who talked to me at first was very helpful and optimistic. The young lady (sorry, I forgot her unusual name at the moment) was very informative and upbeat. Enjoyed speaking with her. Like that fact we did most on the phone and on the computer to "get started". It is a relief for sure to breathe again and not get upset when the phone rings at home.

Very nice to talk with. Good explanations. Hopeful negotiations will be successful. Anxious to see end results. Due date reviewed and within reason. Very workable. Hope this proves to be a profitable relationship. Solutions agreeable. Debt relief appreciated. Ad found online.

I've been in the program since December of last year and they've resolved several accounts. But those were the smaller ones. In July, I got one from the company warning and saying they will sue me. National Debt Relief told me that they were gonna take care of it so I've been letting them take care of it. I sent them the stuff that they told me to send in. Then they sent me a confirmation saying that they received it and that they were processing it. But instead of pursuing those people, they pursued other people. Then today, someone came to my house today saying that they were looking to serve me. So I had to track them down across county and figure out who this person was. They told me I would just need to get National Debt Relief to give them everything they need so they can come up with an agreement or what will need to happen.

The service I received was excellent and all my questions were answered. I was very nervous at first but they made sure I understood everything and I was never pressured into the program. I’m happy I made this decision.

They were excellent/professional and they treated me very well. The information they gave me what is easy to understand. The service what is perfect and they were kind and understanding. Thanks for everything. I would recommend this company to all my friends.

People were very friendly and answered all my questions. Documents were easy to sign and return. Made me feel comfortable talking about all my debt and how to get it taken care of. I would recommend to friends. Very pleased with your service.

So far the agents with whom I have had communication have been very clear with their explanations and have answered all the questions I have asked them. I have had good attention from them with the details explaining each point in our agreement and papers in general.

I have had the best communication with your staff and they have helped me all the way and said if I need any more help just call or email. Thank you so much. I would recommend this program to all my friend if they ever need help.

I called inquiring the services provided by National Debt Relief. My representative was very helpful and answered all the questions that I had. She also followed up with phones calls and made sure I didn't have any further questions or concerns.

They were doing great up until it came time to have me sign documents electronically. The latest was authorization to communicate. They wanted to send it to me via email. Have me print it, sign it and then scan it and fax it back to them. Could they have made it a little more complicated? I got over by staples was going to have them do it for me. Pulled up the email, couldn't find the attachment. With the document. Called National....The gal I get on the phone sends me a power of attorney document instead... At that point I just hung up. Either streamline the process or forget about it if it's going to be an endless bunch of hoops for me to jump through.

Both Erica and the welcome caller were well informed and confident on the phone. This reduced my anxiety in this situation and told me everything I need to know. I did not have further questions since they were so well informed.

Great customer service provided to me by your employees. I liked how everything was explained and how everybody took their time. I'm very grateful that I was helped taking these steps to become debt free. Please continue to provide the excellent work.

I was assisted by Jason ** in applying and setting up a debt relief program which in turn will help me settle payments with creditors and in the long run become debt free. I was also instructed how to go about improving my credit score once my debt relief program was successfully completed.

I was treated with respect and courtesy. Everything was explained in a way that made sense to me. I am grateful for the opportunity to put my financial situation back to where I am debt free. I highly recommend this program to anyone who wants an alternative to bankruptcy.

Was very very apprehensive to initially call, but Kar ** was kind and knowledgeable. He continually asked me if I had any questions before moving on in the conversation. I am hoping this process goes as well as the initial phone call.

Very fast and accurate, first time doing this so I feel I made the right choice with National Debt Relief. They explained everything and made everything easy to do. Email follow up great and very efficient. Let's do this so I can get out of debt as soon as possible.

Everything that I have encountered thus far in this program has been transparent and helpful. With constant phone calls and emails, I have felt a part of the team from the beginning. I look forward to working with National Debt Relief throughout this whole process.

Very helpful through all process, all options were explained in detail. I am happy with my decision to have National Debt Relief handle my debt consolidation. I would recommend to family and friends if they need this program. Great working with Sue **.

Yasha (Initial Contract) and Lupe (Welcome Customer Service) are excellent representatives for your company. They both made the whole process easy to understand and removed a lot of stress, given my current circumstances. It’s very important your customers feel comfortable and they have achieved that.

Every representative that we encountered of the National Debt Relief program was very knowledgeable and patient with my husband and I as we initiated the debt consolidation process. They made sure that we understood everything and answered all our questions.

No complaints, all questions answered professionally and would and have already recommended this solution to a friend. Looking forward finally resolving my debt and getting back to my life without looking over my shoulder or having to takes calls from creditors.

Thank you Justin and Ed for everything. You both rock and made this process easy as it could be. Thank you for being kind and helping me to take the first steps of being debt free. You guys educated me about the process and I didn't feel forced to sign up nor did I feel judged. You two went above and beyond and I appreciate the honesty. I am happy to be a part of the NDR family!

I am so grateful for this program. Every person I have talked to has been helpful, kind, non-judgemental, and patient. For the first time in years, I actually feel that my financial situation is on the upswing. I can't put into words how incredibly relieved I feel.

I had been contemplating National Debt Relief for a few years. I’m so happy with my choice. The staff is very professional, takes their time to assure your understanding, provides more than enough information, answered all questions. I feel like they actually cared about my financial freedom. Thank you to all parties handling my case.

Simply, I couldn't find better reviews about such companies like the National Debt Relief. I advise anyone who has debt problems to immediately start here. Such decent experienced employees like the Debt Specialist Andrew ** who helped me and I really thank him so much! Besides, big thanks to the welcome call that was done by (as I remember) Grace **. Both were so professional. Thank you.

I am glad to have come across the site to help me get the relief from not having to pay creditors directly. I now can see a light at the end of the tunnel. My family and me will now be able to live the life we want and have control of it.

Dashawn ** And the other team members I spoke to were very helpful and informative. For such a scary and personal financial predicament, I felt comforted and empowered to start my path to being debt free with the help of National Debt Relief. THANK YOU!

The people were very good at answering question and was always polite in their responses. They were straight to the point. I like the fact that they explained every detail and guide me through the forms that I have to sign.

Quick process that was relatively painless considering circumstances. Customer service reps were friendly and thorough with information needed. The program seems to be a typical program of debt relief when nothing else seems possible. Can't wait to complete this program and be debt free.

It was a PLEASURE working with you! Everyone involved explained everything very well and were very helpful. Elijah ** went over the whole contract and answered all of our questions that we might have had. Thank you so much for working with me to help solve my problem!

I was very happy with the first call I received from Scott **. He was very clear and patient. The welcome call was good... with the exception of the young lady not having patience. Sometimes hearing her was hard and when asked to repeat she would sigh very loudly and speed thru it again which in turn had me asking her to please repeat it again. Other than that it was good overall.

My experience with customer service was very pleasant. She was very helpful and spoke that I could understand. I am very hopefully that National Debt Relief will help me! I would definitely recommend National Debt Relief to anyone needing help.

I am very happy with my enrollment experience. My Enrollment agent, Aaron **, was very patient and helpful. We played phone tag quite a bit as a result of my busy, full time working mom lifestyle and he made himself available to me in the end and guided me through and answered all of my questions. Edmund ** was also great on my Welcome call! Thank you!

I wanted to thank the company... So far, it has a straightforward process. The representatives I have spoken to have been really caring and helpful. Let's hope we can finish all the process smoothly. The document signing process is very easy to work with staff.

Customer service was great, people who actually understand the need of the customer and are willing to help. They did not judge by the type of debt just got onto trying to help out. They helped me have a better understanding on how to rebuild my credit confidence.

Good experience, everything was explained in detail. One thing, the "you may be sued" part and therefore attorney part was not disclosed until it was time to sign the paperwork. I am anxious to have a new beginning. It will be scary but I'm ready for a change.

Hi, my wife and I enrolled with National Debt Relief in August 2016. We had quite a bit of credit card debt. We ended up paying more than 80% of our total debt including fees. What is not told to you is that while they negotiate your accounts you receive negative marks for non-payment on your credit report which remains for (7) YEARS! So that means NO mortgages, NO car loans will be possible. We had to hire a second company to attempt to assist us to repair our credit. Which we are discovering is virtually impossible! Complete nightmare!! One saving grace was supervisor Naudia ** who helped us a great deal. Please don’t make the same mistake we made. Close an alternative method to deal with your debt!

I was very happy with my enrollment experience, everyone explained what was going to happen without me having to ask any questions. Thank you for helping me. My welcome call was very informative and very friendly. I feel bad for not remembering her name, but she was very professional and I will definitely recommend your services to friends. My mom is currently in a program as well and recommend your company.

Very professional, treated well all along and never pressured in any way shape or form. I recommend their services. Thank you so much that my dignity has come back and going forward that I will function well in my society.

I was very satisfied with the customers care service I received and am anxious to get started on resolving the debt and begin fresh start. I hope I will be able to settle in less than 3 years like was explained to me.

My wife and I thought that we had no choice but to file bankruptcy. Then I discovered National Debt Relief! The staff was great, answered all of my wife and my questions and showed us that there was a better alternative to bankruptcy. I am eager to get started on the program and see my debt be reduced to 0.

Awesome customer service. All CSR's and staff as a whole are top notch. Customer service representatives take time to explain everything to you in great detail. They answer all questions and concerns you might have and give you piece of mind. Awesome service. Thank you all.

When you are a responsible citizen who take pride in creating and maintaining a positive credit profile it really tear at your emotions and frightening you when mayhem strikes. NDR are good listeners. They're very patient. I can feel their concern for my predicament. Every thing you say is segmented, analyzed and questioned until they have full clarity. That alone is priceless. It settled my emotions and fear. When they say, "You're not alone." They want to be your partner, help you fix your finance and help restore your credit and your good name, my Lord, you pray you can get through the sign up before the weeping and tears of joy begin. God bless Jason. 19.6 years military service plus an additional 8 yrs in war zones as a defense contractor, I do not weep easily. Thanks!

I looked at all the different companies online and I liked all the stars that were with National Debt Relief. I also heard a bunch of commercials on the radio and how they were rated. I started with six cards and they’ve been able to settle at least two. I’ve already gone 9 months and I haven’t missed a payment. The negotiator sent me a pamphlet and everything about books with everything in it. I wrote a letter to all of my debtors and closed out all the accounts myself. It was done in one day and I haven’t been getting calls ever since. They took all my bills and added them all up. They figured out a payment plan for me to pay it all in 42 months. However, I don’t know if the payment has gotten through or not and I'd like to see where we stand. Otherwise, my experience has been wonderful.

I was trying to figure out what was going on with my credit and that led me to work with National Debt Relief. They were helpful from the beginning. They talked me through it and explained all the options thoroughly. When we were setting up payments, they talked to me about what the expected monthly rate was supposed to be and found out that it wasn't within my budget. They then started having me pull it out and make direct deposits. It was very simple and the program has been working as I expected. I'm also completely comfortable dealing with their reps. Whenever we had questions we called them up and they were able to answer right away. Going through this program has taken my stress level down after being anxious about being behind on creditors. NDR has helped us out dramatically with the settlements and I'm now halfway through settling my debts.

Against my better judgement, but grasping for a way to improve my income, I took a chance on a real estate program. I became a victim of a scam and wound up with an enormous amount of credit card debt and nothing to show for it. I kept up payments as long as I possibly could, not wanting to destroy my hard earned credit score.

They guided me step by step on what was going to happen and I have such relief that there will be an end to my debt and they are fast to respond and the best part is, if I want to finish my debt faster there is no penalty!

Painless, Easy, and Fast. I was worried about getting help but after calling I feel better. I would recommend anybody to call. The staff is very helpful. Very nice. Answered all my questions with no hesitations. I feel better already.

The whole experience was extremely positive. I'm so happy that I made the call today. Everyone was extremely helpful and very nice and I truly felt like they had my best interest in Mind through the whole process. I would suggest this to anyone who wants to get back on track.

The rep I spoke to was very informative & accurate. His name is Eric **. The welcome call rep was also accurate & informative. Her name is Brandy **. They are both easy to deal with. The program seems like a good fit for me.

I believe both Josh and (Forgive my dementia, forgetting my reviewer's name) both did a thorough and excellent job. I realize that the presentation and review have tremendous amounts of information and data that I have to absorb and understand. I am afraid that at times this was beyond me. They were both understanding and very nice to me. It was a fulfilling and rewarding experience for me. Well done.

Johnathan ** was my main contact as I signed up with the program. He was very kind, professional, and he explained the details of the program in a clear way. I am excited to move forward, and eventually become debt free. Thank you John!

I took the initiative to consolidate my credit cards as the interest was getting out of control making my monthly payments unmanageable to pay each month. National Debt Relief were understanding and insightful to my personal needs. When I spoke to customer service they were very professional and very educated.

Erik was very professional and did a great job explaining everything. He make signing up smooth and quick and had a very encouraging attitude. I really feel better that I will be able to manage my debt now. He told me he will always be available to be content.

It was very easy and National Debt Relief gave me tons of information! I am Very excited to get out of debt with one easy payment! I lost my job and had to get a new lower paying job which caused me to fall behind in my debt. I can now can afford to pay off my debt.

I filled out a form online to receive information and someone called me 5 minutes after. Talking with the representatives has been quick and easy. I look forward to seeing a light at the end of the tunnel and getting back on track so we can help pay for our children's college when the time comes.

I’ve had a good experience so far with all of my questions answered in a satisfactory way. The customer service people are patient and explain everything well. I don’t have any complaints and I feel comfortable with this program. I’m excited to finish this program and start my financial path with a clean slate.

I have been spending too many sleepless nights worrying as to how I was going to settle all my accounts. Every month I made payments and every month the balance crept up and up. I am at my wit's end and do not look forward to the coming months of phone calls etc. I am looking forward to the help and support that I expect to receive from National Debt Relief. I am grateful from any and all help you offer.

They were fast and friendly and very knowledgeable. They went over everything and made sure I understood everything about this program. I am excited to finally be debt free and if they can get it all done in less than 5 years that is going to be awesome.

National Debt Relief was very helpful. They explain everything in easy to understand detail. It was easy to get my credit under control. Getting qualified was quite and easy. My daughter told me about your company, and it was an easy process to get started. I am happy to work with your company, which explains everything. Having a lawyer to help me through the process if I have to go to court is very helpful and not expensive.

I am so glad I picked up the phone to call National Debt Relief. It was a weight lifted off my shoulders. When I first called I talked with Naya and she was great. She was very helpful. For the first time in a long time I felt someone was going to help me. Then I talked to Nancy and she was super nice and welcomed me to National Debt Relief. They were both great to work with and treated me with kindness.

The people that have helped me through this have been very helpful and polite. Your members are fantastic. Thank you for everything. Paul ** was a great relief in explaining every aspect of the process and being patient with me. All I would ask is that everyone slow down their speaking. Elderly have a hard time processing what is being said. Paul did just that to help me understand everything.

I have received help with some very nice people. They were patient and helpful throughout the process. I already feel a burden being lifted off of my shoulders when I signed the paperwork giving me a peace of mind to get my financial well-being back on track and would refer National Debt Relief to others.

They are helping me out more than I think they could... I was not getting out of debt anytime soon with what I was doing. So I have seen you guys on TV and in ads so I was will to try so I could get out of debt sooner than 30 years from now.

It was good overall. Just nervous about not knowing how long it will take to resolve my debt and when my credit will be good again. Also concerned about not knowing if I will be sent to court and about my accounts going into delinquency.

Im just getting started but I'm very relieved and excited to have National Debt Relief on my side. I have been overwhelmed and very depressed lately and the team at NDR has given me hope for my financial future. The customer service is excellent and very informative. I would recommend this company to anyone burdened by debt.

I felt a big relief after I spoke to National Debt Relief staff. They were very professional and concern about my debt stress. I am greatly recommended them for anybody that are struggling with debt like me. They save my life.

Nathaniel ** was great in assisting me through the process. He explained everything as we went through the agreement. He was very kind, knowledgeable and respectful. I would recommend Nathaniel ** and National Debt Relief to any of my friends and family.

I have so many credit card bills and I just got out of a relationship so my income was cut in half. I was having a hard time making my payments and I was completely stressed out. I looked into other debt relief companies first and even had a couple of them send me an email saying they wanted me to sign stuff to go with them. But National Debt Relief gave me a more personal experience over the phone, so I went with them. I had to give them what I owed on all of my credit cards then they looked at my credit report and verified everything. I had to let them know what my income was and why I was having a hard time making my payments.

I worked first with Brian ** and he was incredibly helpful and responded via email and telephone very quickly. I had my welcome call with Bianca and she was very pleasant to speak with. I appreciate both for making me feel like the company has my back through this.

Updated on 05/24/2019: I'm about a year in out of a three-year program. Lonnie is nice and knowledgeable but kind of a little unsure of things at times. He may have been newer. So far, I cut my monthly payments, not significantly, but enough. They got my monthly payments under what I was paying out now, which was able to help. I was able to pay two of my debts off already. I still have a while to go and nine different accounts to pay off. While I still have many more, the program is still a step in the right direction.

Good service. Helpful discussion. Knowledgeable about debt relief. Was informed how to save more with large debt. And polite. Gave a good monthly fee. Monthly fee is reasonable with my monthly income. Monthly income is not much. They were able to negotiate with my creditors.

Updated on 05/04/2019: We’ve settled three accounts already. If I was on a really high-interest rate, I could have kept paying for the rest of my life and still not have it paid off. But now, the interest rates and my past few payments and everything is being negotiated. The negotiators that I’ve worked with are extremely efficient. Whoever I talk to could get into my account and know exactly what is in there. They are all tied in and they can look on the computer and see everything that is going on. They know what they are talking about and they do all the communicating with the creditor. They send their emails back and forth or the same way.

The program enrollment process is so quickly and so fast paced that when being to do one thing or another it can be pretty chaotic since one feels as being rushed. The process can be overwhelming and stressful as it is so getting rid of the feeling of being rushed to sign forms and get things going would help out in making one feel comfortable.

Spoke to Andrew ** today. Very Helpful, knowledgeable and explained the program in detail. I joined the Nat'l Debt program as a result of his thoroughness and accuracy. Thank you Nat'l Debt Relief team for helping me clear my debt much sooner than I could have done on my own.

My call with one of the representatives met my expectations and answered all of my questions to the best of their ability. I have good hope that my experience will be a good one. All of the members I have talked to this far are very assertive.

So friendly and helpful. Answered all my questions and explained everything thoroughly. Would definitely recommend to any family member or friends. Michael and everyone I have spoken to are great! Easy to get ahold of someone when I have a question.

NDR is a great relief. And everyone working there that I have spoken to was understanding, nonjudgmental of how I got into debt. They were all about helping me and getting me on a better financial track. Thank you NDR.

Honestly, I have mixed feeling about it. I appreciate the type of program that you are providing, but I feel like the customer service is not up to par. The hours that I can call is difficult to fit my schedule (not open in the morning before I have to go to work and not open on weekends - I have 5 kids, so evening are difficult as well).

Easy and clear understanding concerning the process. Customer service representative was attentive to every concern and question I may have had. My experience with National Debt Relief has been a smooth transition. No complaints. I would recommend them to my family and friends.

This program is great! Cutting my debt in half in a timely manner and everything was well explained to me through the entire process. I was told I'd be paying some ungodly amount of money to my creditors and they cut all the interest out.

I got an email from National Debt Relief due to my bad credit. I then went with them to get some help with my credit cards. Their enrollment process was simple and it was done mainly over the phone. I have a couple of cases to get settled, and I will be in their program for at least a couple of years. The representatives were good but their communication could be better to keep me more up to date. Their cost seemed quite expensive, but that has helped me to get back financially. So far, I'm not getting phone calls from all these debt collectors.

I've had a simply wonderful, helpful, informative experience since day one with this company. I have not spoken to one single person on the phone who wasn't very polite. I hope that throughout this experience I continue to get the same friendly results. Thanks.

Very helpful and professional. Explained everything so I could understand everything. So far I am pleased. Only time will tell. Hope to be debt free in 3 years. I wish there was some way for you to get creditors to stop calling me.

Joel and Nicole have been wonderful through the process so far. I just want to be free from the debt and not own another credit card!! If this program is successful for me I will tell many more people about this program.

National Debt Relief seems to have all the knowledge and patience to help people who are in need of help. I have had nothing but extremely kind and considerate, and very thorough help thus far. I'm feeling much more comfortable with the process already. I was ashamed and nervous but they have been so thoughtful. I would highly recommend them.

My experience has been awesome, both agents I dealt with have been extremely helpful! Highly recommended. They are saving me thousands of dollars without seriously hurting my credit score. The whole process has been quick and easy. If you haven’t looked into National Debt Relief and are suffering from credit card debt, give them a shot!

My experience was very good in every single step. They answered any question and make clear what the program is for. They are so helpful. In my opinion this program is like second chance to do not do the same mistakes and drive personal economy life better.

We have received excellent customer service from each and every person we have had contact with. Mr. Micah ** has been extremely helpful by explaining the options that were available and which options we qualified for. His in-depth knowledge and explanations completely assisted us in making the decision we made. The customer welcome call was friendly and very knowledgeable and once again all correspondence was rapid and professional.

They were well informed on how the program works and I can not wait to actually be debt free. Something I thought wasn’t possible in this lifetime. I would definitely recommend this program to others who are in my shoes.

This is day one, signing up etc, and so far it has gone remarkably smooth, I look forward to the rest of the program to be run as smooth as day one and I will be very happy. Coming to this point in one's debt is always a horrible realization, and everyone I have spoken with so far has been very helpful.

I have had the best experience with National Debt Relief. They are very helpful, very nice, explained everything to me and answered any questions I had. I will definitely be referring National Debt Relief to friends and family!! I have had a lot of debt relief companies try to get me to use them, and come to find out they were scams, I knew from the beginning this wasn't a scam and I am so grateful and thankful that they are helping me with my debt!

Customer service was very helpful in explaining all information. Everyone was very respectful and considerate. They spent extra time explaining everything and answered all questions in detail, making sure all aspects were completely understood before anything was signed. All contact information was supplied and I felt everything was done to reassure me I made the correct choice.

Both parties I spoke to and worked with were very thorough and helpful and professional. I highly recommend this program. Everything is upfront and explained. No hidden fees or surprises. I am excited to get out of debt with their help.

The customer service agent walked me through the process and did not move on until I was completely clear on the process. They were all patient, even after I asked them to repeat information that they had just explained. I would definitely recommend them to friends or family who are in a similar situation as myself. Thanks NDR! Signed, Satisfied customer.

Perfect company for helping people who has more debt. Now I feel freedom, No more stressed, and depressed. Thank you for helping me out. I will recommend this company to people or friends who has been struggling in their debt. Now I can save money up to one thousand dollars each month. I need a vacation. My life’s back in normal and it’s getting better than in the past. Thank you for everything again.

I was treated well and the staff was very helpful. They were able to find a good plan for me to get out of debt and not have to worry about how I am going to achieve financial freedom. I appreciate all of the help that was provided to me. Thank you.

Very nice and cared about making sure I understood what was being said. Made sure to be clear while speaking. Made sure to repeat all spellings back and to punctuate the words correctly back. Very sweet people who honestly love their job.

At first I was skeptical about using an online debt service, but the customer service at NDR put my mind at ease. They answered all of my questions in detail and went over everything multiple times to allow me to completely understand.

I highly recommend NDR to anyone who feels overwhelmed with their debt. Everyone is so patient with explaining the whole procedure. They were very helpful and nonjudgmental. I highly recommend NDR, if your goal is to become debt free.

This enrollment experience has been very easy. I have considered other companies, and even tried the Dave Ramsey approach; but when I got diagnosed with cancer, and the medical bills piled on, I was not able to take steps forward without going backward also.

My experience was fast and easy and did a great job helping me understand the process. Also the helped me finally get ahead and be able to handle all this debt at a easy payment. I don’t know what we would have do with it.

My rep Yon was very professional and courteous and explained every detail to where I understood everything. He was a wonderful help to me, he answered all my questions. He returned my calls promptly and was very reassuring to me.

They helped answer all my questions and was very professional in regards to my matter. They helped reduce my anxiety and gave me peace of mind. Thank you so much for your help. I truly appreciate it.

My first contact with the National Debt Relief program was Ramzy ** in your new York office - he was very knowledgeable and very understanding. He explained the program and made me feel comfortable that I had made this decision. My second contact was Wayne ** - he helped me with the client portal and any other questions that I had.

Excellent customer service and support with great information about your business and debt consolidation that I needed. Thank you for your time and support. I highly recommend this to our friends and families for great service. Thank you very much.

They're helping us to pay off our credit card debt after my husband fell and broke his ribs and has been off work, and we have no paycheck coming in. Everyone at National Debt Relief was so helpful and really cared about our situation.

I have recently just started with National Debt Relief and so far I am satisfied with the customer service that I have received. Everyone that I have dealt with has been very educated and helpful in their department and I look forward to working with them in the future to resolve my debt and finally have the peace of mind I have been searching for.

I needed help with my credit card debt and I looked into the customer reviews on different companies and National Debt Relief seemed to have the best reviews. I had heard of them before so knew that they were reputable. I talked to them and they talked about how my debt was gonna be resolved and it looked like it was gonna be quick. There were other companies that were less per month but we were gonna go way longer. NDR told me that they could get my debt resolved in four years and possibly less. My credit was gonna take a hit during all this, so I wanted to be able to rebuild it as quickly as I could.

My wife wasn’t making enough and I was helping her with debts. National Debt Relief got recommended and we ended up getting debt reduction. The setup process was good. They take the money out of the account and they take care of it. The negotiator and I had the interaction and we set it up. National Debt Relief worked very well on our payment plan and the cost was very good. I have had a great experience with them. Two accounts have been closed already, however, she is still getting correspondence from Sears, JCPenney and Lowe's. Still, National Debt Relief has alleviated a lot of stress and I would recommend them. Although, I wish they would do better with the progress report and how we are with the other debts. They only advise us when they settle, but I don’t get an advice on where we are at.

Although I have just enrolled in the program and haven’t started settlements, I’m pleased with my enrollment and confirmation experience. The program was fully explained to me (risks and benefits) and all of my questions were answered. The payment amount and options were reasonable and it seems they are flexible with notice should a situation arise. It’s very humbling to be in this situation and I was never made to feel ashamed - thank you!

Everyone I have been in contact with has been very pleasant and understanding of my debt situation and eager to help me. I look forward to completing this program and having financial freedom. I appreciate the guidance on how to complete this program for a better future.

I've been using National Debt Relief for two years now and working with them has made my life less stressful. My program has taken over everything and it has allowed me to do one payment. Enrolling was extremely easy, and the program's cost was extremely fair. Their reps have been fine and I've been happy with them.

I have concerns over some credit card and National Debt Relief had better options. Their reps have been very courteous and helpful and the payment plan they set up was fine. Working with NDR has been very good and I only have another month left in their program.

There are a number of words I could use to describe my experience. But the word that best describes my conversation with Cierra is “Friendly.” She has a very warm and approachable personality that I appreciated throughout the entire conversation. 5 Star service hands down! Thank you.

I have recently enrolled in this program and the people I dealt with are very informative and helpful. During my phone calls with everything they told me they always asked if I had any further questions. I would definitely recommend this program.

I called NDR and spoke to an agent named Angel and he was super friendly, patient, and really wanting to help me out. Everyone that I've spoken to has been super friendly and helpful and I feel like they genuinely cared about my situation. Also there was great communication and everybody was really friendly and great!!

Thoroughly explained every step of the process and in responding to our questions. Very professional from start to finish. Made the experience easy by explaining what to expect and what would happen and estimated time frame it would take. Was very punctual when we were given a time to expect a call.

An unparalleled experience, A +. The attention of Ms. ** is indescribable. His professionalism exceeds all standards. I hope the program works perfectly. I recommend this company for all those people who want to get out of debt. I thank you for existing for us.

I needed a program that I see the light at the end of the tunnel. I am thankful for Ben. As he made me comfortable from the very beginning. He was thorough and detailed oriented. I am thankful for a second chance to fix my debt and bring back my credit to a healthy score.

I had wonderful customer service experience, everyone I talked to was super helpful and tended to all my needs and every question was asked properly and educated me on so many different types of solutions to personally help my needs.

I couldn’t get rid of all my credit card debts and then I lost one of my jobs. I didn’t wanna claim bankruptcy and I’d rather just try to pay for some of the bills. Enrolling with National Debt Relief was done easily over the phone where they just asked me what my bills were, then they needed copies of the stuff and I emailed it to them. They then came up with a plan for me and it seems to be working out pretty well, so far. I’ve been with them since around November of last year and I have about three more years to go. They came up with a set rate and they asked me that they had to raise it one time. The rate is now at $50 a month which is a lot but I’m okay with it.

I’m on a five-year program where NDR takes money from my account and then they take care of all my bills. The enrollment process was easy. They’re paying one of my bills 30 cents on a dollar. I get 10,100 and I’m only paying 188 per seven payments, so that’s good. It’s a lot cheaper than me paying it all. I pay 144 every other week and then they pay the down fixed on my credit card. They’re working on one of my accounts now. It should be done in October. But still they haven’t got it written down on my late payments. I don’t understand why they can’t do the late payments while they’re paying off the credit cards.

I was looking for a debt relief business to get my credit card debt cleaned up. The enrollment process with National Debt Relief was fairly easy. It was just filling up some paperwork. I mailed something, as well as did something online, but I did more through the mail. The representative was very knowledgeable. At first, I had a little misunderstanding because I wasn’t understanding the process. And I was gonna pull out, and they reassured me, so I’m happy I stayed. I’ve been in the program for a year now, and it's been very comfortable working with them. I have two more years and I’m looking forward to paying off my debt sooner. The cost is very good and the payment plan is very reasonable. It's better than what I was actually paying, trying to juggle all those credit cards.

Agents here at NDR are so helpful. They explain and help you in having your account open wherein they can help manage your credit card debts... thumbs up for the great service. I just started the program so I'll keep updating everyone about my experience here. But for now, it's a five star.

The representatives were very professional and comprehensive with their communications. They made understanding this steps simple and the quickness in which they facilitated the process appreciated. I am looking forward to finishing the program. Let us hope everything goes smoothly moving forward as it has been in the start. I want to thank everyone that is involved in the program. Thank you.

Very helpful staff. Took care of every question and concern. Eager to help me. Fast and prompt service. Returned calls and emails quickly. Didn't have to sit on the phone waiting for long periods of time. I love this service.

My experience with National Debt Relief was very pleasurable. The Debt counselor as well as the welcoming team were very knowledgeable, professional and helpful. I was walked through the process step by step which simplified it and thoroughly explained the terms in depth. I would definitely recommend National Debt Relief for anyone that is looking for a program to allow peace of mind and to provide financial security.

My husband and I finally found a company with a representative who was experienced, respectful and understanding. We appreciated the extra time he took to listen, answer questions and finish our application and guide us through the process. Looking forward to completing the program.

I started by putting my information on the website and Logan called back to help me get out of my debt. I was actually looking into bankruptcy. He talked me out of it and explained everything that was offered. He answered all my questions and made me feel really good about getting my credit fixed. I thought I was doomed. I have confidence that they will help me succeed and come out with better credit than I have now. Thank you!

I was very pleased with Gabriel **'s help with the process of enrolling in the program. He was courteous and honest. Tamils ** was very kind and knowledgeable as my welcome host. I would recommend National Debt to anyone who is in need of financial advice.

The person I spoke to was very polite and courteous. She was a good listener. She answered all my questions. I would definitely recommend this program to anyone looking for some peace of mind and advice. I appreciate all the help you and your team has provided.

I've worked in customer service most of my life and I was highly satisfied with their customer service and what I was provided. And a good customer service representative knows to listen to the customer before speaking an answer, which is always nice and respectful.

My experience with customer service at your company so far has been nothing but positive. Good work by both people I have spoken to. Clear and polite and able to answer the questions I had. Kim and Adrian both did an excellent job. Thanks for a good initial experience.

The experience getting set up went very well. Every representative was responsive to my needs in a quick manner. I also like how they walked me through all of the contracts so I knew exactly what I was about to sign. Thank you!

I am so beyond excited and relieved I found such a wonderful company! I googled a bunch of companies and this one always popped up with such great ratings! I called and spoke to a Mrs. ** and she was so great!! Answering all my questions, putting me at ease... and answering them again! Then I spoke to a Mr ** for my welcome call... wonderful!! Such a nice guy! I'm so happy and excited to get this journey started! I am thankful for a Great company who's seriously out to help and educate! I will definitely recommend them to everyone and anyone I know who needs help!

Friendly, helpful and knowledgeable representatives! It has been a pleasure to do business with an organization that really cares. Thank you for helping me remain confident that my financial situation is going to be resolved. Thank you from the bottom of my heart!

I am very happy with the services provided. The staff is friendly and thorough with explaining the whole process to you. They allow you to ask questions throughout the process. I feel peace of mind in this decision. I feel this was a good decision to make.

Outstanding customer service received from my Certified Debt Specialist Oscar Paolino and the welcoming call agent (I could not catch his name). Both went above and beyond to answer all my questions and convince me that this is the best decision I have made in regards to my financial hardship. Oscar secured me a great program and going forward I am keeping my fingers crossed hoping everything will go well. Cannot wait to see myself debt free in a few years. Thank you Oscar, thank you National Debt Relief.

Good experience so far. Matthew was very helpful and thorough and everything was explained in detail but I'm still very uneasy about it all. Will have a better review after the program truly gets started and I see results. I will review again at a later date.

Everyone I spoke on the phone with was friendly and welcoming. Nothing was rushed and it was a very professional experience. Phillip was very informative and patient and had answers to all of my questions. Overall a very good experience.

Good instruction and information. I would recommend this company to my friends. I’m impressed with the professionalism and experience. I look forward to the results. The full disclosure of fees and costs was most important to us. The cost is affordable and reasonable also.

Well pleased with the services... Mr. ** understood my situations and handling it in a timely manner and very pleased with the information that your program had to offer. Mr. ** assure me that I can call anytime I had a problems or just needed to talk. Thank You.

Agents were extremely professional and friendly. Answered all my questions (very knowledgeable). Made me feel like I made the right decision in joining the program. Just a few days ago, I was stressed about debt, NOT anymore! Would definitely refer these guys to my friends!

I got with the wrong individual and bought an engagement ring and a few other things. I wasn’t going to be able to pay everything on time and I want to get on with my life in a couple of years. I did a little research and went with National Debt Relief. The typical program is 24 to 30 months, but they extended me for three years and it has been a little over a year now. They’ve settled with a few of my creditors but there are still two companies that they haven't gotten settlements with. They would call me and say they got an update for me but it's not and they just wanna update my information. It has been about four months since I've heard anything, so that's a little frustrating. Also, they're constantly asking me to put more money into their program, which I don't understand.

I was contemplating bankruptcy but I did some researching online and National Debt Relief's reviews were really good. I enrolled with them a few months ago and the most difficult part was contacting the creditor for statements. A lot of my accounts had been closed for a long time so it was not like I was getting monthly statements from them. Otherwise, it was fairly easy. They are now resolving my credit card debt and on the portal, it says I'm at about 40% in the process. I was a little leery at first because I checked on my credit report and my score plummeted. That was concerning to me because I was hoping that in resolving the debts, my score would start to increase. But it was explained to me that over time, it would get better.

Sam ** was exceptional to work with. The "Welcome Call" was a total waste of time. It reviewed the exact same information that was established the day before. I appreciate the extent Sam went to to make sure we qualified for the program. I would highly recommend him.

Welcome call was a five stars. Enrollment was easy and I understood agreement the staff member very clearly. All concerns answered, to a clear understanding on my part. I will recommend it to anyone of my friends. The staff was very helpful.

When I called in and spoke to Patrick I found he was very helpful and just felt quite a bit of relief that I was taking a step forward and resolving my debt. It seemed that I will be able to see results a lot faster than doing it by myself. My welcome call was helpful as well and very professional and polite.

So far my experience with National Debt relief has been great. I was very scared about the process, but they were very professional to the details. Our worries about our financial situation was taking us to a big deal of anxieties. This program is like a light at the end of the tunnel.

They were informative in a manner that was able to be understood. And answered questions very easily. I had no problem getting them to pause and let me catch up. And seemed to really know the system well. Thank you.

Everyone is very helpful and wanting to help me get out of debt!! Everything is explained very thoroughly!!! I am excited to start and have National Debt Relief help me get out of debt!! Thank you National Debt Relief. Everyone I have talked to is very professional.

I am just beginning my journey to establish better credit, the folks at National Debt Relief were very professional and detailed explaining how the program works. I am relieved to have help in dealing with creditors. I am glad I made the call.

Everyone involved in the whole process was super nice. No one made me feel as if I was being judged and all seemed understanding. I would definitely recommend this to anyone that has not made the best decisions in the past and want to make a change to move in the right direction.

The amount of stress that has been taken off my shoulders in the past hour is amazing. Jay ** walked me through the whole process which made it very easy. He was very nice and informative. I am very excited to get out of debt.

Everyone was very helpful, polite and kind. They explained the entire process well. Answered all my questions in detail. This program will help my financial status in the long run. I will not have to file bankrupts, which is where I was foreseeing in my future. Fast process. Was enrolled within 2 days! Thanks!!

The process was easy and fast. The reps were awesome. I am honestly headed to paying off my debts. I will recommended this service to all my friends. I see why you guys are number one - good quality service. I am delighted.

So far, everything seems great. All the people I spoke with were very helpful and courteous. I see hope for my financial future. This program will relieve me of a whole lot of stress. I am so thankful for this opportunity to get out of debt.

NDR helped me combine all my collection accounts that added up after my divorce. They have helped me take care of this debt and settle for less than what I would have been able to do myself. They are helping me pass my security clearance for my employer and my credit score will improve dramatically.

Professional, Considerate, Helpful, Accommodating. My experience with my welcome call made me feel like I made the right decision to use National Debt Relief. Everything was clearly explained and if I had any questions they were answered. Thank you very much.

Absolutely thrilled with my service today with National Debt Relief!! So thankful and excited to start this process. Fast, easy, online paperwork and fast process. Phone customer service was phenomenal and you could tell the men I spoke to actually cared about my situation.

I greatly appreciate the help of Chris. His customer service was spectacular and he answered all my questions and made sure I got the best rate. He was a man of his word and upfront. Thank you. Chris made sure that I fully understood everything. Thank you.

Charles was very thorough in explaining what and why I had to do in order to expedite the process. He answered all of my questions and explained my options. Montrice, who welcomed me, was also very good at going over the material. My thanks to both of them. I feel confident in making the decision to use NDR.

I tried to acquire additional funds to pay down my credit card debt through my bank and was denied. I then decided to go to National Debt Relief to help me resolve this issue. I am very pleased with the professionalism with NDR and the total program to help me resolve my financial problems.

We were very pleased with Lisa **. She answered all of our questions and concerns. She was very knowledgeable and could answer any question we had, she didn’t have to look it up she just knew it. We are very excited to begin this journey of becoming debt free.

I am very pleased with the organization as a whole. James ** was very professional and did take the time to explain the whole process to me and answer any question and concerns that was brought up during the process. After being turned down by others to resolve my debt, James didn't hesitate at all to assist me.

Nate was an exceptional rep, he was very understanding and provided me with superb customer service. He use real-life examples to explain procedures and processes. He even used his personal experiences to alleviate any concerns. Could not be more pleased with my NDR experience.

Need to speak slower so people can hear clearly. Was helpful and courteous. Explained to me about everything that important for me understand. Was nice to know that I could have an attorney with me if I should happen to have to go to court.

I don't have words to describe the relief that I'm feeling right now, thanks to the people that just helped me, I'm thankful with God and NDR to walk me thru my hardship situation. Now, thank you so much again.

Very friendly and helpful with every question I asked. Made this process as painless as they could. My husband had a heart attack and put us in a big time spiral. Hoping that this helps. Good option besides doing a bankruptcy.

Jeff was very good at explaining everything and Mercedes was very to the point. Both very good at what they do. I am going to recommend this to a couple of my friends. I hope they take this opportunity to, in the long run, become financially free. Very informative and I liked that about the program. I also like that if negotiations go great that I might get some of the money I'm putting up back.

My experience with NDR so far has been nothing short of amazing. The gentleman and if he don’t mind I would like to give a shout out to him and lady that helped me with the welcome call was awesome. So thank you, Gilbert **. If I could remember the nice lady who helped as well thank you. You have made my day and days to come. So thanks to NDR and these two amazing people.

I found NDR to be very professional and forthcoming on all the necessary information I needed to know as well as knowledge about the questions I had. They were very great with providing me all the resources and advice I needed for my current situation.

The representatives I spoke to explained everything thoroughly and were completely transparent. I feel confident in my decision to work with them to resolve my issues. Everything was easy to understand and all my questions were answered beyond expectations. I was able to access my client portal easily and review all documents quickly. The representatives were friendly and happy to help.

Anthony ** is very working very hard and always follow up and keep me in the loop on the status of my case. He provided an excellent customer service. I have to wait until my bankruptcy case got dismissed. Anthony will call and ensure that he has not forgotten about me and still waiting for my document. He responded to my question in email very promptly. I am very satisfied for all help that I received from the company and thank you for helping me getting back on my feet again.

The team is very responsive and awesome. Krystal my account representative was very clear in presenting the information to me and also was very thorough in making sure that I understood all the information she was giving me. I would highly recommend National Debt Relief to a friend or family member.

Ricardo was very helpful and knowledgeable. Good listener. People do not listen during conversations anymore and it is rare to find peopIe who do. I am very happy with the service so far. It is not an easy time in our lives and NDR is helping.

Just getting started but so far so good. They have been helpful so far in telling me what I need to do. We will see how it goes in the long run. The people I have talked to have been friendly and easy to work with.

I found National Debt Relief from an internet search. They were rated as the #1 debt relief company. I just wanted to ask them a few questions and I was impressed with their honesty and their complete answers. The debt relief specialist found a way to work on all of our unsecured debt and the process of applying was easy and painless. I would recommend them to friends and family.

Server was very friendly and informed me of everything that would be happening over the next couple of years. Listened very carefully to my questions and was able to give me answers that I understood. Overall great experience from beginning to end.

When I was out of work and my debt kept piling up, I saw this company's services as a relief. I had been with another debt consolidation company before but they took $3,000 of my money without paying anything. So I was very nervous about doing this with National Debt Relief. But with this company, I'm putting the money in paying the debt off myself. I get to go on to my account and monitor it myself to see where it's going. That was one thing that I liked. Instead of them doing all the work, I felt like I was participating too.

I got laid off a while back, and I was out for about three months. I got behind on everything and tried to catch up ourselves, but it wasn’t working. I went to National Debt Relief as they had the best reviews that I saw out of everybody. During the enrollment, my wife handled all the paperwork, as far as all the signing. I talked to the representative a couple of times and they called me whenever a card has been settled. Whenever they’re ready to settle another one, they will call me and let me know where the payments are going. They always get a hold of me about everything and everybody has been pretty helpful. The payment plan works out well too. All my cards are paid off except for a couple of them. The only thing that concerned me is the card we're working on now. My payments are actually higher than what they said they are gonna be. But other than that, I'm getting out of debt and the cost is good.

I researched and read majority of the success stories, and the debt program that I was in wasn't working out for me so I looked into National Debt Relief. Everything went smoothly on the enrollment process with them. I spoke with the representative and they did everything through phone or online by emails. There were multiple persons I spoke with and everyone I called tried their best to help my situation. They contacted my creditors and negotiated with them. I gave the information such as the payment plan, they did their research and worked accordingly. My debt is being paid and I don't have to pay as much as I would have to pay on a regular. I've been in the program for four months and it shows that everything is being deducted. It’s good to know that it’s working out that way. National Debt Relief gave me debt freedom. My experience has been excellent so far and I would recommend them to friends.

Found the verbiage, emails and documentation to be redundant and confusing at times. Too much to absorb in a short period of time and not fully understanding all of the agreements. Found myself saying "OK" when I should have been saying "Hold On". Reps were very pleasant at all times, it is just the process that should be streamlined and simplified.

The people attending my case were professional and to the point. They were transparent about the FICO credit score impact and the process in general. This is only the beginning, but so far so good. I hope it continues this way when things start to really matter.

Spoke with both Joseph and Tamika. It made me less stress about making this decision. Joseph made sure I knew what I was getting myself into. Tamika was amazing. She made me feel like I can trust her and I can call them whenever I can to answer any of my questions. Thank you debt relief for having such wonderful people to speak with on the phone. It’s definitely a hard decision that I put myself in and people like Joseph and Tamika made me realize no one is perfect. So we take the first steps into changing our lives for the better. I truly appreciate you all.

Wonderful! We just started the beginning process but I have been satisfied thus far. I'm hoping when or if there's trouble, they will be there for me. They promised they will be. I'm very satisfied thus far. Thank you so much, Kenny.

I had a great experience with customer service. Very friendly, kind and helpful. She answered my questions clearly and was very thorough in going overall information. She was considering sedate if my time and time and said help would be available through the process.

I had an excellent description of what needed to be done and how this program would help me. Everyone that helped me and called gave me the best possible understanding of the situation. I felt completely comfortable with going ahead with the program.

I would highly recommend your company to family and friends. The professionalism portrayed was impeccable and very welcome. Not once was I made to feel any worse than I felt having to ask for assistance in getting debt relief, instead, I felt at ease with each person I have talked to. Thank you for being so kind, caring and professional.

Erik and the lady on the welcome call were fantastic to work with and walked us through every step. I couldn't have asked for better help. They were both quick to answer all of my questions and Erik is very responsive.

Everyone we have talked to has helped us navigate the process to understand how the process works. We have been walked through the steps. Everyone has been very helpful and we would recommended to others. We are excited to start our process to become debt free!

I was overwhelmed in debt and couldn't figure out a way to fix my problem. After doing some research about debt relief programs and bankruptcy I found NDR to be the best resolution for me. I was a little skeptical at first because every comment that I read seemed too good to be true. When I finally got the courage to call I had the pleasure of getting Atif **, he was wonderful! He was very informational and patient with me. He took his time to answer all of my questions and concerns that I had. He really made me feel comfortable and secure about making my decision.

The agents I spoke with were very helpful and friendly, and they made it easy to understand the process of paying off my debt. Based on my initial experience with NDR, I would recommend them to anyone who needs this kind of assistance.

Was excellent customer service all the way through to the end, super excited to start my journey to be debt free. I enjoyed with such a stressful time, the best customer service helped all that stress go away. Just amazing customer service!

Both the person who enrolled Oscar and our welcome call agent were amazing and kind and answered all questions! They gave us all the information we needed and made us feel confident in getting everything setup and prepared for our start date. We are so excited to start the program!