National Debt Relief Reviews

As far as the process went I had a very good interfacing with both Shelly and the welcome caller. I would recommend your service to my family and friends. In fact my youngest daughter told me about your service.

I called welcome number and spoke to Nancy. She was very proficient, knowledgeable and answered all of my concerns. She was also very helpful and assisted me with my concerns. I commend her for her service and assistance and pleasant personality and knowledge given to me at this time. I feel that she should be commended for a job well done. She even gave me her return number to call for any more concerns I may have and I did and she assisted me with my problem. Thank you.

Pleasant experience, helpful and explaining plan clearly. Would recommend to anyone in my situation. Very nice people to talk to really care and want to help you with your debt. It’s nice to know they’re there to take pressure off shoulders.

I have been a victim of Fraud over the phone before, but with National Debt Relief. Not once did I feel like I was being scammed or getting my identity stolen. I appreciate the support and flexibility given to me as a client. Even though there are more clients it felt like I was the only one. Logan really helped me out and made me feel like family. Keep doing what you guys are doing, Thank you!

Very good experience, with all involved. Helped me out of bad situation, with very little effort on my part. Initial conversation was awkward on my part, but only after a few moments, speaking with Armani, things were explained, and I was on my way to a resolution.

Everyone has been very informative, clear and kind. I feel like I knew all the options and was able to make a decision based on what was best for my family. I can say for the first time I am excited about the future because of this program. Thank you, NDR!

Everyone I spoke to was very helpful and kind. That made this difficult situation easier to cope with. Emails came through quickly and everything was very easy to follow. Very specific instructions made this very user-friendly. If I had a friend in financial trouble I would definitely recommend this program.

Extremely positive experience. So professional and helped me so I wasn't embarrassed but encouraged. Would highly recommend to others if they are struggling and need to get on the right path. If you are looking to gain control of your finances this is the way to go! Tried other companies, but this one had less fees and were more helpful.

Nate was super helpful when I called to start the program, he didn’t judge me, he was there to help. He allowed me a couple days to think everything through and called to check in every day. Everyone I have talked to has been helpful and understanding.

This has taken a huge weight off my shoulders, thanks for everything so far. I can now rebuild my brand and business with peace of mind and a better handle on future credit. I would refer this program with confidence.

Great experience! This is our first step to become debt free. We are certainly pleased and happy with the response from the team of NDR. You'll have very professional staff that certainly seem embrace what your company stands for. Thank you and we look forward to these long-term relation.

Everybody did a great job and very polite on the phone and letting me know how everything works. You were highly rate in this process. Look to working with you and your team. Thank you. Would recommend to friends and family.

I had a lot of debt and National Debt Relief was able to help me alleviate it. I researched a few other debt settlement companies and they gave me the best deal. I enrolled with them online, then I called up and gave the information over the phone. The enrollment process was easy and smooth. I talked to the negotiators on the phone and they were professional. I was very comfortable working with them and everything was cool. They explained everything fully and they would re-explain if I had any questions. Nobody ever got upset with me about asking more questions or figuring out what exactly was going on with their deal.

Counselors were extremely courteous, patient and knowledgeable about the process. I would highly recommend NDR to anyone seeking debt relief. I am delighted to have found a positive solution to getting out of debt in far less time than I could do it myself. Thank you.

Outstanding customer service and understanding of my situation without any judgment of my inability to stay current with my unsecured credit. I received a comprehensive explanation of the services I will be receiving. Representative was polite and patient in explaining my payment plan.

We are a nonprofit organization. We are client that was consolidating our bills with Didi **. Which he did an amazing job with us. Which I would recommend. We were struggling with making on our own. So I appreciated his service in which he gave me.

Very patient & helpful, answered all my questions accurately. Assured me I was making the right decision & It would be ok, I was so nervous & still am, but they helped calm me down. I would definitely recommend this program to anyone.

All employees that I communicated with were very helpful, and made the process go very smooth. I would definitely recommend to a friend that finds themselves in the same situation as me. I look forward to working with your company.

They helped me understand everything, weren't pushy, seemed very nice and understanding. 11/10 would recommend. I really appreciate the step by step talk through. Thank y'all so much for your help. I am very excited to begin this process.

Thorough & transparent explanation. George took his time to explain every paragraph of the agreement. Customer service are professionals. George remembers everything that you told him especially the reasons of your predicament. I am confident that this program will help me.

I did a lot of research prior to this to make sure I was getting a legitimate company that would help me succeed. You had number one ratings and so far you have lived up to them. Everyone I have dealt with was professional and helpful.

I am so excited and pleased with the level of customer service and friendliness of Kelli **. Each conversation with her was comfortable and welcoming. Kudos to Kelli and this company for being complete and knowledgeable with information as well as open and ready to help. Impressive!

The people at National Debt Relief were very friendly and helpful. They explained how the program works and all the ins and outs. Also were very easy to get in touch with. They are going to help me get my credit rating back up.

Just started the program and so far it has been easy and all people we’ve talked to have answered all of our questions and have been very nice. All paperwork has been easy. Emails and calls are consistent with what they have stated.

Maryam and Paul were very professional and pleasant. They were very helpful and explained everything to me in detail. It was just a pleasure to speak with them. They answered all my questions and concerns. I would recommend N.D.R. to everyone that needs the program.

Everyone I have talked to has been super helpful and extremely knowledgeable; not to mention friendly and easy to talk to. They made me feel comfortable with my decision to move forward with the program. My rep Adrian made the process super easy and made sure I understood everything that was involved before proceeding to the next step. I am looking forward to getting my debt taken care of and having financial freedom!

The representative that served me was very professional, polite, clear, and accurate and in my opinion one of the best representatives within any company I've ever dealt with in the past... Keep up the good work. Dealing with debt is a trying experience and when someone makes you feel at ease thru the entire enrollment process, that is to be commended.

Gary, my NDR, representative clarified and made things extremely easy to understand. He was not judgmental about my inability to pay my creditors and was able to help me navigate my final finances to be debt free. I am eager to see the end result.

The fast attention and all the information provided to help me solve my pending debt with credit cards was excellent. I am very pleased with the treatment they gave me, they are professionals and dedicated in their work. Thank you very much.

Was a great experience. Very informative, even though it was a lot of information, service representatives very very helpful in my understanding. Roger ** was really great at his job. Can’t remember the call specialists name, but she was great as well.

It was easy to contact and start the process to being debt free. The process was simple, all my questions were answered and all information was provided to me. It was stress-free. Thank you for your help, especially when I was too nervous to talk and I was able to give permission to y'all to talk with my husband and let him handle the details.

The enrollment representative was very professional and very experience and understand my situation. He also shared what I needed to be done. He was very genuine and patience with me, as it was late at night when he was trying to enroll me. It was very precise and clear how he explain to me how the program works.

I have never used any kind of debt relief program before. In fact, I've never been late on any kind of payment before in my life, but life circumstances are changing and I found myself in not the best situation. Everyone at NDR that I've spoken to has done a wonderful job of giving me as much information as I could hold and then giving me time to make the decision on my own without pushing me into anything. I appreciate how easy it has been to get everything started.

I spoke with Egor and he explained everything in a great amount of detail and answered my question promptly! I would definitely recommend him! This company is very thorough in their questioning and I feel confident that they will be able to help.

Amazing. Everyone has been just wonderful. I feel relief knowing that someone is in my corner to help me get them out of this hole. I needed them. Thank you so much for helping me in my time of absolute need.

The representative was very professional and helpful. She answered all my questions thoroughly and I was able to understand all the information she provided. The representative was pleasant, friendly and was able to put me at my ease. I feel I received very comprehensive information and that nothing was left out. Therefore, I believe I received all the data needed and there won't be any unwelcome surprises.

The two people I talked to really helped me out. They were nice very help like I said before. If I had questions they helped me understand how everything worked. I would recommend your company to other people that need the help. I’m really excited that I found someone that could help get rid of this debt. Thank you very much and looking forward to the opportunity.

You guys did an amazing job. When I called for help. I was very stressed out and lost during the whole experience and appreciate your calm and knowledgeable reserve. I can’t wait to see what my life looks like without debt.

Very smooth and easy process getting signed up for this program. Very informative and looking out for my best interest. Overall great experience so far, I really need help and they are helping in every aspect of the process. I would recommend this to anyone. Thanks!

Staff was professional and kind. Answered all my questions. This is a confusing time in one's life and change is not easy. The specialists I spoke with spent the time to make sure I was informed and comfortable with the process and for me that's worth the rating.

Shannel was so incredibly helpful... She sensed my stress level as a single mom. I've been trying to navigate life and things just got overwhelming. This debt just got the best of me. NDR helped me create a plan that will relieve my debt. I'm thankful!

Very quick and easy process. Customer services was friendly. Able to explain process to were I was able to understand. Gave me a feeling of relief. Customer service was down to earth and easy to understand.

Their Debt Specialist who is Matthew ** is professional and knowledgeable. He is very nice and very patient. I am not an native speaker. The specialist spent so many hours with me to explain my questions to make me understand the program and help me to enroll the program ASAP. I really do appreciate his hard work. Your excellent workers like Matthew ** make your company become #1 in this field. Thank you again!

I was very hesitant about even finding out more info on this program, but once I received a callback from Ben, that completely changed. There was never once a condescending, judgmental tone in his voice when I explained my situation, he remained completely polite and never once got frustrated, he explained everything to me in a clear and simple way and chatted with me on a casual basis, which really eased my mind on the whole process.

Both agents I had the pleasure of working with were kind, patient, thorough, professional, and trustworthy. I was very pleased and look forward to our ongoing relationship with this company. It was a scary thing to look into this topic, and it carries a lot of embarrassment for me. Both of the agents made me forget all about that!

I was very happy with the service Kishan rendered. He was very knowledgeable and helpful with all questions I had. He was friendly and put me at ease with the whole process. Thank you Kievan!!!! He is a true asset to your company.

Terrance and Karen were knowledgeable and thorough. I feel confident that this is be a success. I understood all of the information given me and feel that I will be able to complete this program. I was very impressed by every aspect of the enrollment.

Best choice I’ve ever made. I was impress with their service. I will recommend National Debt Relief to anyone struggling with debt. They will guide you to every step in a way that you can understand the first time.

My experience with both people I talk to was very helpful and they were both very nice and respectful and once again very very helpful. They answered all my questions and explained it in a manner which I would be able to understand. Once again my experience with this was great.

Everything seems very professional and thorough. I am satisfied that this program will solve my financial needs. NDR is rated as the number one rated debt relief program which is why I chose National Debt Relief.

This is my first time using a debt relief program, so I didn't know what to expect. I got the feeling my rep (Edwin) was actually on my side and genuinely wanted to help. If you've ever been in debt, it's a tough feeling. Having someone that speaks to you in a positive and encouraging way, really takes a huge weight off your shoulders (it did for me at least). I would highly recommend National Debt Relief to anyone else who is trying to climb their way off of a tough situation. Thanks!

When I initially signed up I was having serious doubt about what I was doing and why, but after talking to the agent and then my welcome rep. I must say that I am totally at ease and cannot wait to begin my journey with NDR and rebuild myself for a better future. Everyone was very nice and willing to talk to you about the process and made sure that you understood what you were getting into.

My experience has been extremely efficient, friendly and informative. I placed my first call to them for help on a Friday and they were able to help with me a solution immediately and had everything I needed to start the process 1 day. So relieved to finally have some help to my financial situation and grateful for a company with such knowledge and professionalism.

I received excellent service and the agent was very courteous and patient. She clarified any questions or concerns I may had. Also, I will definitely refer my friends to your company. I really needed your company service and I saw all the great reviews. Thank you for your service.

I spoke with a few different people throughout the process of signing up for their program. Everyone that I spoke with was very informative and had great phone etiquette. I highly recommend their services! I also love how honest and straightforward the representatives were. They were willing to answer all of our questions even if we decline to sign up for an extra program.

Awesome personnel and provide information very clear. Willing to answer any question and patience to answer any concerns that I had. Overall awesome experience, can't complain. Did not hurry to explain the program which make it easier to understand what I was signing on to.

Explanations were very concise and professionally presented. Representatives were Courteous and very helpful. Even when problems arose, no one lost their cool. Would definitely recommend to friends and family. Will have to have further experience to rate other aspects of the program. Will check back later.

Very Professional. They walked me through step by step what they can do to help me get out of financial debt. They explained what I have to do if creditors contact me. I'm to send all written correspondence to National Debt Relief.

Thanks for helping with the absolute mess I made with my credit. Extremely helpful. Couldn’t be any more excited. Feels like a thousand pound weight has been lifted off my back. Don’t know why I struggled so long. Should have done this a long time ago.

I have always been a hard worker, but for the past few years I have allowed myself to get up to my neck in credit card debt, in which the interest rates just keep going up. I googled and found National Debt Relief. I met Isaac whom I spoke to for a long time explaining how this would work for me if I met the qualifications. I did. Then came Nancy that welcomed me into the program. I am thankful for the existence of this program.

Great experience so far, I really need help and they are helping in every aspect of the process. I would recommend this to anyone who has problems in life and needs a little help to get over the hump! Thanks.

I spoke with Paul and Nancy at NDR and they were both amazing! Having debt can be stressful, especially when life gives you lemons. Paul and Nancy were kind and understanding. They were very knowledgeable and both offered their email if I had any questions at any time. I can tell they truly care about their jobs and helping me become debt free. Many thanks to both of them!

When I spoke to the representative they were very helpful. I was provided with multiple resources and everything was explained in detail. I am hoping to get my debt resolved. I am excited to get my credit back on track and hopefully everything works out well.

I needed to consolidate 2 bills. National Debt Relief checked all my information and I was eligible. I was treated with very good information. I chose to go with the program and am now a customer. My debts will be paid off sooner with lower interest rates. I am very pleased.

Terrance was a great help in getting me started down a road to help rebuild and strengthen my financial status and standing. I will definitely recommend to this program to anyone I see in need of something similar. This was a much better option than filing a chapter 7 or 13. Once again, big thanks to Terrance and the welcoming team. I look forward to seeing the results and hope to be financially stable in the not so distant future! Would rate helpfulness and knowledge a 12/10 if I could! Thanks again!

So far my experience has been great. I am hopeful that it will continue to be great, that I will get out of debt, and that I can move on with my life and make better financial choices. I'm a little worried about this not working, but my choices of how to get out of debt are limited so here we go.

I will state that NDR has helped me to pay down and even pay off some of my debt. However, I am starting to receive surprise judgments from creditors who I thought were on my list for payment. When I attempt to get NDR to do something about it, it appears my call gets outsourced and I get nowhere fast.

The people I spoke with were very helpful and understanding. Very nice group of people that work with you. Everyone I spoke with was very nice and patient with the questions I had, they were able to answer with no hesitation. I highly recommend them in helping you get out of debt.

Both reps we spoke with seemed to be fully invested in our success in the program. They weren’t just doing their job, they were going above and beyond to help us feel assured working with NDR will be advantageous to our goal of becoming debt free.

What a relief it was to have NDR take care of my financial difficulties. I have no more struggles and worries of how I can become debt free. They have made my horrible situation so much more manageable and I can sleep at night knowing this is being taken care of.

Received great customer service from both consultants I spoke with. They explained everything very thoroughly and guided me through the process. I would highly recommend this program to a friend or family. Thank you National Debt Relief for taking a weight off my shoulder.

We had multiple credit card bills coming in that we couldn’t figure out how to manage. We also had a really low income so we looked online and saw National Debt Relief's information. Working with them was really comfortable and easy. They were all very polite and knowledgeable. When you call in with any questions or concerns, they assure you because they know what they’re doing and talking about. And they know how to explain it to you. Our rep was really good. He was really informative and extremely patient with us.

It was great, professional and very informative. They make sure you're helped and made aware of the plan. I would like to say Lisa and Jessica was very helpful and very clear with information and made sure you understood the information.

They were very helpful and explained things to me very well. They would explain things to me and then would make sure I really understood before moving on. They also provided me enough time to think about my decision, and they did not harass me or rush my decision on anything. I am very glad I chose this company!

The Overall experience was actually pleasant by all representatives I dealt with. They were professional, courteous and very knowledgeable. They explained and covered all details, both advantages and disadvantages of the program. Made it a very comfortable experience!! Even though dealing with the debt issue, the representatives of your company did not use forceful tactics, the process was without pressure and easily understood. I am looking forward to getting more under control and becoming debt free in 4 years instead of 20.

I was given so much information about this program that I did not have very many questions at all at the end. The staff was very friendly and knowledgeable. I am pleased with the services that I have received so far.

Getting back on track and debt free. Been a long road, but the folks at National Debt Relief are helping me clear up my debt, and get financial freedom. Folks at NDR are friendly and are very helpful. Thank you, NDR.

I am very happy with how patient and welcoming the staff at NDR have been since I enrolled. They are just there to help. I never once felt embarrassed about having to do this, and they made me feel great about taking control of my financial situation.

Great. The people we dealt with were very patient & helpful. We are hopeful the timeline that we were given gives us the peace of mind we are currently looking for. Thank you in advance for your help.

The individual I have spoke with have guided me through the process and did an outstanding job of explaining everything with the program. I believe you have an outstanding group of people who go out of their way for your customers.

Superior Assitance given throughout process. Both Daniel and Nancy went above and beyond to keep me at ease throughout the entire process. Thank you. I was skeptical at first as I had contacted other companies for help but was left confused for their help. Yet Daniel kept me on track and everything went smoothly. I am very excited to get my credit back on track and stop paying all the high-interest rates.

So far my experience has been good with National Debt Relief. We just started and I’ve only spoken to one Customer service rep so far but she was very pleasant and thorough with the information. If I continue to get the customer service I received today from here on out, I would definitely give 5 stars and recommend to friends and family!

Everyone that I spoke with was great. They were able to answer any questions I had and made everything easy and very understanding. I think this was the best decision I could make after my medical bills put me in the situation I was in. Thank you again, James and members of the welcome team.

I recently signed up with NDR and have not yet gotten into the real credit problems I face with creditors. So far, NDR has been very easy to work with and very helpful. If they live up to what they're promising, the overall experience should be very positive. I have primarily dealt with two people, and they have been professional and very helpful. This experience has relieved a lot of stress in my life, but I know there are challenges ahead. I feel comfortable calling NDR at any time, as I know my questions will be answered. Hopefully, they won't stray from their promises. I have put a lot of trust in them.

I visited with Vanessa, who was very kind, knowledgeable and helpful. She walked me through all of the forms, documents, legal questions, etc., and helped me to make decisions that will impact my future. I look forward to working with National Debt Relief to become debt-free in the near future... something I never thought would happen.

I was very hesitant about trying a debt relief program but I was running out of options. After speaking with someone at NDR I was put at ease. The program was explained in detail and I was so relieved to find a way out.

Everyone was very knowledgeable about the program. Associates went through step by step. Answered questions efficiently. Walked you through process. Assured you with peace of mind of what was done and what to expect. Should have done this long ago.

You all were very friendly and helpful. You helped me to understand the program and to give me peace of mind and to be free of debt. My agent Al ** helped me through everything that needed initials or signatures. I feel confident in choosing National Debt Relief. Thank you.

Everyone I have spoken with was very helpful, knowledgeable, and kind. Response time was great. I appreciate their politeness, non-judgmental attitude, and willingness to do the best for my needs. Your service is helping to resolve a difficult situation for me in the best manner possible. I appreciate the excellent service.

Since I just joined National Debi Relief so far the experience is a 5 star. They are very helpful and take the time to explain where I understand. If anyone is in need of debt relief I would highly recommend.

Everybody has been very helpful thru this process. Customer services was very informative and answered all the questions that we presented them. Everybody was very polite and professional on the phone calls. The whole process was explained in detail. I would recommend this service to anybody that is overwhelmed with credit card debt.

I was advised during the enrollment process and after signing a 6 page document that NDR would be acting on my behalf to settle my debts. Now, the next day, that is no longer the case. The documents that I signed yesterday I was giving NDR the authorization to call my creditors. Now, I need to sign a power of attorney??? This is after the fact. This was not reviewed on the telephone. I want out of this. Four to six months before NDR does anything? Now I am being told that my accounts need to go into delinquency. I was advised not to pay them directly. So you have me in the worst position. This program is not what you advertised.

Everyone has been very helpful and knowledgeable. I felt a sense of relief from the first call. I am hopeful this will be the best decision I have made. So far I am completely satisfied by the customer service I have received. I look forward to completing the program with a debt free future.

As for now the two people I have spoken to treated me with kindness and respect, answered all the questions I had, now I just hope everything works out. Thank you to my both helpers, my daughter told me I should’ve done it cause it won’t work but I believe in Nathan ** that it will work for me.

When joining your program, the customer service people that signed me up were courteous, professional and sympathetic with my situation. They contacted me precisely when they said they would, and all the emails and documents were helpful and very relevant to the process.

Very friendly and patient with me. I am not too good with this computer stuff. And you were very patient with me and continued to answer and help me thru this. Thank you so much. Everyone that I talk to was great.

Very scary at first but Mr. **and others calm things down by revealing the numbers I’ll be saving to help get out of the debts. I would most definitely recommend this company to other friends and family. Thanks you all for your support.

Was easier to get started than I had anticipated. Retirement for me is around the corner. I had been worried about having so many bills to pay that would keep me from retirement but now I can see it happening. The staff are very kind and understanding.

Excellent Service so far. Brent was outstanding. He explained the process clearly and courteously. He was sympathetic toward the financial challenges that I am having. The lady who called me to enroll me was also very nice. I do hope that National Debt Relief will continue to provide me with excellent service. Thank you.

I have deeply appreciated all the help that Rhooe has given us. He's walked us through everything we've needed to do, and has made it seem very possible to get out of debt. I deeply, deeply appreciate the hope that you guys are offering: that we can get back on the road that we never intended to leave. My husband's illness put us way farther behind than we ever intended to be when it came to debt, but when it comes to the health of someone you love you take the debt and pay the consequences later. Thank you for helping us with this, God bless you all!

So far my experience has been great, Jalena has been a big help & she was wonderful in explaining everything. Everyone I’ve talked to has been very helpful with all the questions I had. I can’t wait until everything is done.

The startup process was very clear, which was again reiterated in the Welcome Call. Very friendly staff and they answered all questions we had. We are looking forward to this process to help us gain financial freedom and we appreciate knowing that help is just a phone call or email away.

Very friendly and understanding, and made a difficult situation better. I feel like I am on the right track, and am definitely on the road to being debt free and will now have the ability to move on with my life.

I was in a situation where I needed some help and direction, so I searched and I found that it was some concern that National Debt Relief has experience in. Their enrollment process was very smooth and very transparent. I understood all the problems that may come along and I was able to make an educated decision. I also understood that this is something that comes with a lot of responsibility in terms of making on time all that installments that I have to do for having enough money in the account so that NDR would be able to negotiate a settlement for me. That was explained to me upfront and they gave me an average of around 40 months to complete the program.

You guys are great. I wish I would of found you guys sooner. The service was ABSOLUTELY hands down the best customer service I ever had. The help I get is so amazing and everything is great. They help come up with a plan to pay off my debt.

Was good person. Talked super fast. When asked question was knowledgeable but talked little too fast and not really clear sometimes. Also was late on appointment and took longer than was told. Overall good. Also wasn’t able to complete form since was driving. When enrolling was told debt relief helps between 4-6 months but then was told take 4-6 months for settlement.

I would definitely recommend NDR. They are very helpful and transparent with all clients. Myles was very understanding and very thorough. The welcome call was definitely helpful in finalizing everything. I just started this process and already have a huge weight lifted off my shoulders.

With this program, I now have a plan for resolving my debts within a reasonable time frame with substantial savings. The services account team communicated with me in a professional manner. They explained in clear terms the process, benefits, and ramifications to my credit standing.

Everyone I have spoken with from National Debt Relief was very patient and allowed me to asks questions without feeling rushed. I feel hopeful they are able to assist me with becoming debt free and helping me to start over.

I had a wonderful experience with Tashana ** and Montrese ** (underwriter). They both were very patient and very helpful in completing my application. I especially wanted to thank Tashana ** because she really worked with my schedule. She did her best to make sure I completed the application with ease and was very patient due to my work schedule hours. She is an excellent worker and I would definitely recommend her to anyone who needs help with their debt.

Paul was very nice and easy to work with. The process was smooth and pretty quick as well. I would recommend NDR to all my friends, should they need the assistance. Thank you. I look forward to working with you.

Associates were very knowledgeable and covered all areas in detail and put me at ease. All email documentation was very promptly delivered and the e-signing process was very easy. It was a pleasure dealing with NDR! Thank you for being so through and providing sound advice. Associates even caught the use of a Chase account and advised not to update contact information to make negotiations easier.

The call and service I received on the Welcome Call and every call before this has been great and very helpful. My wife and I were drowning in debt and didn't know how to get out from underneath it. We now have a sense of relief and feel we can breathe because of the help we have received thus far.

Very Easy to work with... Very helpful. Gave me peace of mind. Josh was very helpful from start to finish, he read me everything, to make sure I understood what he was saying and how it would help me. He told me to call him any time if I needed help. That's great customer service.

I read a lot about different debt relieve/consolidation programs and after reading the great reviews I decided to request more information. They called me right away and after careful explaining to me details of the program, I knew this was a great program for me.

Both Alana **, and Tiana ** were wonderful. They explained everything very clearly, made sure I understood everything. Walked me through this process. Generally made me feel comfortable and like I actually have a chance to get out of this mess. I really appreciate their help and kindness.

Mr. Ed ** was extremely courteous, patient, helpful and well informed in our session. I commend in every way. I was very well informed of all aspects of the agreement and look forward to eating debt relief. Tank you for this opportunity.

I was in denial that a company could help me solve my debt. I am a straight guy on respect to owning money so I was really scared. I feel very relieved myself now that I am with National Debt Relief.

We just started the program, and my husband I did a lot of research before we called and so far we are very satisfied! We are looking forward to the following months and becoming debt free and being able to save for the future and also save for our children’s college funds or to even help them in the future!

I hope this program will put me on the right path to 2 debt. Everyone I talked to were very friendly and helpful. Hope it works out, thanks so much. This is scary but they made me feel better. I am sure I will tell a friend about this program.

I think this process went smoothly and I was very happy with it. I feel you guys will help me get on the right direction. I went through some rough times dealing with all my debt last year and I am just glad to be getting back on track.

Agents were professional and supportive throughout the process. I felt they answered my questions and provided information in a supportive, non-judgemental manner. It was important to me to know my debts could be managed and resolved in the time frame I was given. It is truly a relief to know I have options to resolve my debts without having to go into bankruptcy.

My experience with Carlos was amazing, he was thorough & spoke in a tone & speed to where I could understand him. The follow-up call with Donna was a bit difficult. She spoke so fast & her words were all mumbled.

Very good explain and fast services, everything are clear, I had 5 credit cards and always I paid minimum payment and never finish, just they help me fix that amount for 51 mounts and save my life. Thank you for your help.

Antonio as my first contact person was very helpful. Explained everything well. Easy to talk to and still quite professional. And I can say the same things about Andrew who did my welcome call. All in all an excellent experience.

Thank you for your help. This has been a smooth and transparent process so far, and I appreciate the help. The initial steps with Steven were clear and I felt comfortable asking candid questions. And the Welcome call was just as supportive and clear. Thank you.

So far, with the set-up process has been great. I have been nervous and anxious about the debt relief, but my representative has helped me to understand more and relax during the beginning of the process. I hope the remaining process is as pleasant as the beginning.

I love how thorough and professional they are to help me out. Not only was I impressed with their credentials but their drive to help me succeed gave me the boost I needed. I would recommend them to anyone who needs help with debt.

NDR has given me great advice and an opportunity to increase my credit score and get back on track. I would recommend NDR to anyone who is looking to resolve their debt and need any guidance. Ronald and Andrew were both extremely helpful on any questions I had.

Very professional staff, patient, took my concerns seriously. Treated me with due respect and understanding that my availability is unpredictable. Moreover very happy that I received this level of commitment and reliability from Glenn, and the other representatives of National Debt Relief.

Great experience and explanation of everything in great detail, very friendly and helpful staff, just wanted to thank Ampi and Adriana for their support and helping me through this process and I will recommend this to people who are having the same troubles that I was.

Be Very Careful... Document and record everything. They don't disclose everything and you find out as you go along which can cost you more. Even when you tell them you are not available for calls during specific hours they ignore it and your emails and call several times so they can give you more BS and patronize you. Do not trust what they tell you that's for sure.

The bills got out of control. Although I wasn’t behind and getting collection calls, I was just making monthly minimums. I was robbing Peter to pay Paul. We needed to consolidate and National Debt Relief had good reviews. I called in and the gal was very helpful. She walked us through everything and set up a payment plan. They asked me what my budget was and worked out the payment plan as far as time and length of payment.

Customer service is outstanding. Every individual I have had contact with has been extremely understanding, helpful, and empathetic. Being in a situation like this is never easy and it helps to feel like I have such great people on my side trying to make a difference.

Even though I just started the program, I feel extremely confident that this will be the best decision I have made. Each representative that I have talked to has been amazing. Thank you National Debt Relief, a weight has been lifted.

My experience with customer service has been positive. I initially spoke with Michael **, Certified Debt Specialist, and Nabil from the Client Success Team, were pleasant, professional and informative. I am thankful that National Debt Relief will be assisting me to resolve my debt.

So far this has been a very positive experience. Our agent was Daniel ** and he did an excellent job, answered all our questions, was extremely patient and pleasant. The actual program hasn't really started so we cannot fairly assess the process yet.

Just starting program, this program is my first time. I’m hoping this program works out for me. I was well informed about the program and looking forward to things working out. Thank you very much for all your help.

I have enrolled in a debt consolidation program through National Debt Relief. They responded to my request for information very quickly. The company was very professional, thorough and professional. The process was done very quickly and to my great satisfaction.

They really made it easier for me to understand what I need to do and what is going to happen in order for me to get out of debt. They were very helpful and nice that it made me feel like everything will be okay. I really am glad I got accepted in the program.

Very helpful. I'm hoping I'll be able to pay this off in fewer than the 40 months I've signed up for. Justin was very thorough on the initial phone call. The welcome call the next day was very informative also.

I just enrolled in this program as of yesterday. Normally when speaking with any kind of call center, the person you speak to is rude. Everyone I have dealt with seems to really care and anytime I needed to stop to ask a question, even the same one more than once, it was very pleasant. I'm not sure how this will go considering I just entered into the program, but excellent so far.

My experience has been nothing but a sigh of relief once everything was explained and a final set of deposits of a reasonable amount was determined, I gladly accepted their terms and help. It's going to be a long road to travel but it keeps me from having to file bankruptcy and gets the debtors off my back.

The initial experience to join National Debt Relief was fine but the welcome call was absolutely ridiculous. I told them I would call them but they kept calling for a "welcome call". It needed to be handled all in 1 call or by email. The welcome to the program call was basically reading it all back to me again from a script which was not needed.

I called in because I had received a letter from a creditor and needed to know if it was included in my debt. I got all my questions answered and the attitude from the agent was amazing. This kind of customer service is exactly what you want to have especially when trying to fix your debt.

Ricardo was really helpful. He answer all the questions and he explain step by step clearly. Also after all the process was done the welcome call explain one more time in details all the process. Overall I am very happy.

Well I just started and I feel better knowing all the detailed info brought by National Debt Relief. Thanks. This is the best option. I'm glad I take this decision. And also thanks Glenn ** who gave me an exceptional interview the day I called.

My experience with Athena was phenomenal! She provided me exceptional customer service, which I truly appreciate as I go through this process. She explained everything thoroughly and made sure that I understood the information. Keep up the good job Athena and please go and visit the Statue of Liberty for me!

I was treated with a lot of respect and understanding. I was given the information in a very clear way. I was allowed to ask questions and my doubts were clarified. At no time I did feel judged by being in a complicated situation in my life.

Compassionate and patient, they thoroughly explained everything and made sure I was comfortable with the process every step of the way. Quick follow up and follow through with easy to understand instructions and a willingness to answer questions and address any concerns I might have.

Isis was a wonderful woman to talk with and made me feel comfortable with the cadence of the phone call. Not too rushed and not too slow. She was very knowledgeable with my questions and answered them thoroughly. I was much more comfortable with the program after she confirmed things with me.

My experience with processing application for your service was excellent. Gabriel **, debt specialist, was patient, spoke clearly. He expedited the application promptly while going over it in detail. He answered all my questions. Celeste, welcome team, answered all my questions. She was thorough going over my application. I was impressed by both.

Everything during enrollment has been great! The Welcome Call was smooth, as well. I’m excited to see how everything else goes. I’ve never experienced something like this before so I am obviously nervous but so far everything has been really easy.

The telephone conversations with Mr. Jonathan ** and his associate was very helpful and professional. They were very patient. They assisted with completing all forms and explaining in its entirely. They answered questions as we discussed all forms. Both associates were very friendly and knowledgeable of the program. They were willing to listen and address all concerns.

I think this program will be a big relief. This credit card and loan debt will be a mountain of my back. I would most definitely recommend you all to friend. So far I've been very satisfied with my customer care experience.

They reached again to me and apologized for the inconvenience. They answered all of my questions and concerns.

Each person I spoke to was very understanding, and took time to explain each step of the process. The information they sent me by email was very straightforward and easy understand. When documents had to be signed it was a very easy process. In addition, every was very respectful of my position.

Ed and Serge were great. They answered all of my question and were nice and helpful. I would recommend the company to everyone that needs help with their credit. The payments are affordable and they took you step by step on the website and make it easy to pay more.

I was happy with my enrollment process and believe this will help in the long run. This will give me the opportunity to finally have a chance to become debt free in a few years. Without them, it would have taken me a lifetime.

Great people and most helpful. They were kind and patient with me and my husband who is laid up with a broken hip. Took my laptop to hospital for him to sign and all went well. Will recommend this group to anyone.

The people were great, descriptive, and knew what they were talking about. They easily answered any questions I had. They genuinely seemed to care about what I had to say, and I appreciated the fact that they called me back, after our initial call was interrupted.

When I applied for this program I had no idea what it was or how it worked. The agent that helped me was very well informative and very kind. The customer service was great and helpful. I would recommend National Debt Relief to anyone who needs help financially.

Thank you for answering my questions and explaining the details to me. I am starting to feel like I might actually have a chance to turn things around, not just for me but also for my son. For the first time in a long time, I might be able to breathe.

These ladies were very welcoming and explained every detail. They allow as many questions I could think of and answered them. I appreciate their patience and honesty! After my journey, I will definitely recommend this program to anyone who has debt.

I had a positive experience enrolling in the program, staff members were very attentive and professional. I would definitely recommend program to friends. I feel that they will do their best to help me. The welcoming call was also very helpful, my calls were always returned in a timely manner. I look forward to working with National Debt Relief.

This team is great! I was helped by Craig ** and Catlyn. They were genuinely helpful, non-judgmental, patient, and made me feel well taken care of. Craig was also very good following up via voicemail and email despite time difference. I highly recommend NDR for those of you who are having financial struggles.

Very informative and very helpful guiding me thru the process for debt relief. She covered every detail and it didn't take that long. I would recommend the site and National Debt Relief to anyone. They saved me 33,000 dollars in bills and finance charges that would have taken me the rest of my life since I can't work to pay it. I'm a disabled Veteran and this helps me a lot.

Great experience so far so good. Will know more as time goes by. Everyone has been very polite and helpful with answering any questions and concerns that I have had. Most everything was answered when we reviewed the documents. Thank you.

I was too far behind on my bills and I couldn’t keep up with them. I called National Debt Relief and they seemed like they were all good. Signing up with them was pretty easy. They walked me right through the whole process and they were pretty good. They’ve been setting up everything. I can go online and see what’s going on, and it’s a pretty good deal. I only have one payment a month now instead of eight or nine of them, and it makes life a little easier. Everything went pretty good.

Josh was very knowledgeable and helpful. He answered all my questions and really explained the program thoroughly. I feel very confident in enrolling in the program. Everything is clear and understandable. It was such an easy application process and I was informed of every step of the way. Thank you.

I’ve used you guys for a semi short period of time and everyone that I’ve spoken to has been very informative. HOWEVER. Today’s experience with the lovely woman I spoke with was absolutely the best customer service I’ve had in the 29 years I’ve been alive. She was extremely sweet and patient as I had numerous questions. I’m from a military family and was brought up with excellent manners and she put me and half my family to shame with her level of professionalism, thoroughness, and patience. She answered everything and sometimes multiple times to make sure I understood. She was amazing. I manage a crew and I couldn’t imagine being more proud of such a job well done. Sorry for the high character count but she needs some recognition. Thank you guys for making my life easier and helping me get back on track.

I have tried calling many Debt Relief Programs but really felt secure with National Debt Relief, especially since I saw that they had excellent ratings with Better Business Bureau. It was so hard to start the conversation because I was so embarrassed at our credit but they really made me feel that everything is alright and they were there to support us every step of the way. It's just such a relief to know that soon everything will be in control.

Everyone was very helpful and informative. Went with me step by step and answered my questions and concerns. Of course I am just starting this process and will have to do this again once some of my debts start getting resolved. I do not expect to encounter any problems with the plan but they let me know if I do all I need to do is call.

After much research and positive reviews, I decided to contact NDR to help my husband and myself get ourselves out of seemingly hopeless debt. The representative I spoke with was understanding and non-judgemental. He put me at ease, gave me information to consider before moving forward and reassured me that he was going to be there to help me through the process. Now I am ready to move forward and resolve my debt.

Everyone was polite, kind, and helpful. Would highly recommend this company to anyone else in this situation. The young man that helped me initially to sign up for the program was very dedicated to explaining how everything was to be processed. The young lady who verified everything that he had told me was very kind and polite. I would definitely recommend this company from what my experience was today. Thank you.

I have never thought I would ever get recover from debts, but thanks to National Debt Relief I’m at good hands. Nathan was very helpful in assisting my needs in order to get my debt in accordance and debt free.

They are very professional and super nice. They helped me understand everything and walked me step by step through the whole process. It would take me over 500 months to pay off everything and now I will get it done in just 42 months. I can't wait for my debt to be gone!

The staff very professional and not judgmental. The staff answered all questions and explained all requirements in detail. I was able to explain my situation and was not judged as to what lead me to getting into my situation of being in debt. I felt as though the staff really cared and wanted to help get me out of my current situation.

I just enrolled for National Debt Relief, and so far so good. The staff are all professional and made it easy to get started. I am excited to finally be doing what I have to do to get back on my feet.

Company is okay, very much like any settlement company out there these days, but they pay for most of their accreditation such as that A+ BBB rating to attract customers since they appear to be #1. Also, from what I understand, they take advantage of their employees. This company is the example of an old candy apple. Looks great on the outside, but rotten inside.

So far I am happy with everything, I am ready to get the program started. I want to be debt free, and this seemed to be my best option. Everyone I have spoke with has been very helpful with all my question and their explanations of the agreement.

The experience was great fast and easy. I appreciated all the help and the fact that they read the contract with you over the phone. The approval process was also very easy. Thank you all so much for the help.

Both agents were excellent! Clear, transparent and very helpful! They answered all questions and made sure and I understood everything before making the commitment. Eased my worries, so that I can breathe easy and be able to keep some money in my pocket to keep a keep a roof over my family’s head and food on the table. Thank you!!

I was helped by Brandy and Krystal, who were both super helpful and informative. They made me feel comfortable and confident I am making a great decision by going with National Debt Relief to be debt free. I really appreciate all of their help.

They are very easy to work with and knowledgeable and helpful. They treat you like a person and don’t talk down to you. They are fast and efficient and explain everything. They go over the whole process explain all documents.

I have enjoyed working with the National Debt Relief people. The process is just getting started, but so far so good. I feel like a big burden has been lifted off my shoulders. My mind is at ease. I can't wait for this experience to be over so I can feel better about myself and my debt.

Everyone has been wonderful to deal with. They made everything easy. Everyone explained all I needed to know in detail and made sure to answer questions I may have had. I would recommend this service to anyone. I'll tell everyone to talk with Jim!

Very thorough customer service. Everything was explained to me in terms that I could understand. I was treated with respect and sincerity. Enrollment into the program was smooth. A huge weight has been lifted off my shoulders. I would highly recommend National Debt Relief.

I have had such a positive experience so far. Communication has been clear and straightforward and everyone has been very understanding and professional. I hope to see positive results with this program going forward. I'm still at the beginning stages of the program and it's scary, but I have a good feeling about this. My gut instinct never fails me; even though, I sometimes don't listen to it. Smooth sailing so far.

I greatly appreciate the service that National Debt Relief is giving me the opportunity to get my life back on track and clear my debt. It gives me joy and happiness. Thank you national debt relief. I will most definitely recommend it to people who has the same problem as me.

Welcoming me to program. Response time good very polite. Asked if I had any questions along the way. Willing to help me fill out forms correctly. Tried to explain everything along the way to help me understand everything more clearly.

Nikki made my process super easy as well as the lady who did my welcome call. Everyone is super nice and knowledgeable about what needs to be done. They made sure I understood the whole process before proceeding. Looking forward to working with them further.

Both guys that I have talked to have been very helpful. They actually put me at ease which I haven't felt in months. They have answered all of my questions. So far everything has been a breeze. I would highly suggest National Debt for anyone.

I was the primary contact for enrolling my husband and I's debt with National Debt Relief. Antonio was my first point of contact and he was kind, professional and knowledgeable. He allowed me to ask questions as they arose and clarified when I asked. I felt prepared for the welcome call we received after completing our enrollment paperwork. Our welcome call was very informative. It confirmed the aspects of the agreement we covered with Antonio. It makes us feel nervous to have a negative impact on our credit score, but we are confident in the support we will receive from National Debt Relief after speaking with both representatives.

Every step was taken at a pace that we could fully understand. We are so excited to become a member and get back to the way things use to be in our life... Stress free. We did our research before joining, and time and time again your company was ranked #1.

I want to take a minute and say thanks to everyone involved in this process. The NDR team is very prompt and knows their products and services. Again, thanks for helping me through a rough patch in my credit and making sure I succeed.

All of the people that I spoke to over a two day period were Very helpful, professional, kind and considerate to my individual situation. They were dedicated to helping me understand and achieve debt relief through this program. Thank you all for your help.

I was very lucky to have great customer service professionals help me with this process. Everything was very detailed and very well explained. All questions were answered and I was always able to speak to a live person. Everyone was kind and respectful.

Everyone representative I spoke with was helpful and professional. Also, everyone was pleasant to talk to and there was never any pressure to do anything. They took their time and did not rush through anything. Everyone was very thorough on the phone which made me feel more comfortable. Very good experience overall.

When I contacted Olga **, she was very courteous and professional with any questions I had and explained all details clearly. I also got a call from Ms. Toya ** regarding the features of my account and the debt relief program. She was very thorough and professional as well. I had a very nice experience talking with Ms. ** and Ms. **.