National Debt Relief Reviews

I'm in debt and so I reached out to National Debt Relief. They explained everything to me sort of basic. I like things basic. I don’t like things to be explained in the complicated form and they did it the basic way, so I could understand what I was getting myself into. So, it was precise. The only part for me that's lacking is the process time in which they take to resolve whatever debts you have with your creditor. That part is under par. It takes a little bit long for me. It can take up to six months but I got some of my debts resolved in three months. I'm having a great experience with them, so far, and my credit's going up. I would recommend National Debt Relief. They treat me well.

Very fast friendly service, was able to get help the same day and start into the program the next week. Any and all questions I had were answered. Very happy to know that they are here to help me through and dedicated to help me become debt free.

I like it. They help me do things I can’t do on my own. Cause I’m always busy. The people have been very helpful and they make you feel very comfortable about allowing them to help you. They explain everything as many times as you may need them to... I think they charge a little too much for the services. I do. But as long as my situation is being handled I’m not going to complain... Before debt relief, I was paying my bills every week when they were due every month and I would always clear out my checking account but because I always wind up having to use my cards over and over, it wasn’t really helping me.

I had three credit cards and I had quite a bit of money on them. I saw National Debt Relief's ad on TV and I looked them up online, and they were the number one debt relief company so they were reliable. I called them to get information, and we went over the credit card companies and the amounts on each credit card number, and how much I had. Then they checked out the information and came back to me with an amount that would be charged per month for about 40 months. They set up the monthly amount as something that I could afford to pay, and they reduced the debt on the credit cards by about 50%. It was quite satisfying.

I needed to catch up on bills and rebuild my credit, and my mom told me that National Debt Relief was good. The enrolment process was good but the wait time in trying to contact the collections people to work out a deal was a little concern. The representative from NDR was very helpful though and he explained the process very well. I’m trying to pay some of the debt myself because it’s gonna work a little faster if I do it, but I see progress with NDR. They said that it was gonna take 18 months to get it all paid off and I already closed out two accounts so far. The service is good and I would recommend NDR to friends if they were looking to get out of debt.

Happy, surprised and so helpful. I'm so glad that I can pay off all my debts with this company... Thank you so much for helping me out to relieve all my debts. I can't even tell how am I appreciate to you guys but I am really happy now and I can stay without stress from the creditors! Thank you.

The people involved did an excellent job of walking us through the process, explaining everything that was going to happen and why. They answered all our questions. They were gracious and kind throughout the process. We are pleased with what we have experienced so far.

Very helpful customer representatives at National Debt Relief helped us out very much. They walked us through everything we needed to do to get the ball rolling. Thank you to the staff of help. Carolyn and I at this point in the relationship were very satisfied.

Theresa ** was very personable and made everything very easy to understand. She is professional and very helpful. I would recommend anyone looking to consolidate credit card debt. They have affordable payment plans and not a long time making payments.

Andrew provided great service and followed up promptly. We appreciate how he guided us through this process. We were unsure what we wanted to do concerning our debt but Andrew made us feel comfortable working with him and he responded very professional.

Very knowledgeable staff. Very much customer oriented. Everything was explained in detail and all questions were answered in a timely manner. Overall a very pleasant experience. Helped me with a very unpleasant time in my life. Would recommend this company to anyone needing this type of service.

Gabriel was very, very patient with us. He was courteous and nice. He answered all our questions over and over again. We sometimes couldn't understand him with his accent, but when we asked him to slow down, he did and then we could understand. Karen also was very nice and patient with us. Very helpful.

Very good communication and support. The team walked us through all aspects of the contract and what might come up. I would recommend this to anyone for peace of mind and to strengthen your credit. I'm very glad I took the time to research and take a huge step forward.

Both individuals I spoke with were very knowledgeable and explained everything in a way that was very easy to understand. I did not even have to ask any questions they were both very thorough. No pressure. It was a pleasure to speak with both of them.

Very satisfied with everything so far. Rhonda was very helpful and professional in every way. The girl who conducted the follow-up call was equally nice. The process was far easier than expected. I am very grateful for being able to resolve my debts and not have to worry about falling behind in my payments anymore.

The enrollment process was very easy and pretty quick. I was given a lot of helpful information and all agents involved made sure they helped me thoroughly and efficiently. I would recommend this company to anyone looking to become debt free.

They were so nice to talk with. They explain everything so well. They were able to answer your questions. They never judges you. They work with you when you can start. Easy to get started. They help me when no one would. Look forward to talking to them when the account get paid.

Everyone that I spoke with were extremely helpful and professional. I was made aware of every detail that I needed to know for the program. I have put my trust in this company because they are number one in what they do. They have all the information to back that up. I know this program will work and I'm looking forward to being debt free. Great all around.

Very good service. Felt comfortable talking to agents. Very patient with me. Both agents I talked to were very pleasant to talk with. Seemed very professional on all subjects. Made sure I was understanding all issues and subjects. Made sure I had all email address and contact phone number. Also company address.

Customer Service was very patient and professional. I would definitely recommend to friends, family & co-worker. National Debt Relief Customer Service made me feel comfortable with discussing my debt with no embarrassment. NDR has repeatedly told me do not hesitate to call Cust service number if I am having problems with creditors I owe.

The experience I had dealing with the two NDR employees I was in contact with was nothing short of great. They both were clear and helpful in the information they were passing on to me. I would hope to be dealing with them again in the future.

I was VERY satisfied with my experience until the end when I have been trying to close the account. I put extra money in back in May to clear thing up faster. AND HAVE HEARD NOTHING FROM YOU. I call once a month and am told that someone will get back with me and that never happens. If anyone ever asks I will tell them to be careful when dealing with your company because, I feel like now that you are not getting any money from me (monthly) I was out put on the back burner.

Everyone I spoke to was amazing and so incredibly helpful. Highly recommend. Every question I had was answered, and I felt so comfortable with the process from start to finish. I can see why they are the number one company for debt relief. I give 5 stars because it's a 5 star company.

Everyone we have talked to has been so helpful and understanding to our situation. We look forward to being completely debt free and graduating your program. We are so glad that we found your program. Thank you for helping us to get to a better future.

So far the process has been quick, thorough and simple. Clear and precise explanations have been provided for my complete understanding. I'm looking forward to resolving my debt and I'm happy to have taken this step with National Debt Relief.

I had very good service thru out the opening process. I hope the rest is as good. My husband had Lung surgery and had to retire. Our income went from $7000 a month to $3000. We didn't know what to do so we contacted National Debt Relief

I am so very pleased with my decision to call National Debt Relief. It was a difficult decision but with the excellent help from everyone I have spoken to I believe it was the correct decision. Keisha was so very helpful in getting started and so very caring and understanding. She had all the answers to any questions I had. Again thank you I have actually been able to sleep.

The Representative was helpful, knowledgeable in helping me with my credit situation. I wish I would have done it earlier. It was a good choice to chose National Debt Relief. You are their main concern making sure you as a client understand every step in becoming debt free. I would definitely recommend them.

I am an individual and I have 7 credit cards with a huge debt. I was not sure there was any way to get the debt reduced. Your people, Max ** in particular, were able to come up with a workable solution to my debt. With this plan, I hope to get the 7 credit cards debt taken care of in 4-1/2 years.

Upon initial interaction, I felt inadequate, but Valentine, with his pleasant confidence, and patience made me feel welcomed and capable of handling my hardships. This entire process turned from intimidation and humiliation to a feel of extreme release and freedom. All that I spoke with were helpful! Thank You!

There was a time when I lost my job and had a lot of credit card debt. I asked National Debt Relief's reps whether or not it would be a charge-off on my credit report if I went with their company and they settled debts for me. That time, their reps told me that it wouldn't be. However, when they settled with a credit card company and they had it as a charge-off, their reps told me that there was nothing they could do about it.

Thank You to Sue who was very positive about the company and shared get insight and helped me feel like I was a person who made some mistakes and didn't deserve to suffer for it. She has been with me every step of the way. She also made me feel better mentioning that the programs works for people she knows. Feels more personal.

They gave excellent service... They really made me very comfortable and at ease. Thank you for your help and for answering all my questions. I look very forward to resolving my debt and making good financial decisions. I would also recommend National Debt Relief to family and friends.

At the beginning of our experience we really didn't know what to expect. Our service representative was top notch. By the end of our conversations that first day we were filled with comfort and relief. Knowing we have a concise plan of attack and an excellent team backing us is a win win for everyone. A++.

I can finally breathe again! Shannell was wonderful, she told me my monthly about, how long it will take to get out of debt being in the program. We did the application, within minutes, I was approved. Thank you, NDR for letting me see a second chance!

I was very pleased and thankful to speak to many different people who answered all my questions with respect. I felt that they truly cared about my situation and reassured me that they were there to help. The whole process has been very simple to complete. Thank you.

I had the pleasure of working with Maurice today. He was very thorough and polite while making sure I understood everything he was saying. He provided options to help me further advance in the program. He is one of the best customer service reps I have ever talked to. Anyone who calls in and gets him is lucky. Thank you, Maurice.

I got a solicitation from National Debt Relief and when I called them, I was impressed with what they said they could do. So, I went with them and I was quite happy that a couple of things have been paid off and negotiated. I wasn't happy about it destroying my credit totally but it was either that or going down. The rep, Nicole, was very professional and knowledgeable about what she was doing. I was very comfortable working with her and she was very sweet and understanding about my hesitation. Considering what NDR is doing for me, the cost is worth it and working with them has given me a little more financial freedom.

I’m trying to get my credit better and I was trying to find out how to consolidate my credit. I’ve been behind, and National Debt Relief is helping me consolidate and pay on time. Everything’s been going good. The customer service keeps in contact with me with everything that’s going on with my credit, and then they keep me on top of everything. Right now, I'm getting everything situated with what to pay, and I’m having them pay everything little by little.

All associates are helpful and understanding to your situation. They do not make you feel bad for having such a substantial debt. If you have any questions they are there to help. Such an awesome program from those who want to have a better future for their family.

She was very helpful. Thank you so much. Great at explain the terms and conditions. Goes straight to the point. Doesn't waste time. She was very quick but very detailed oriented. She was awesome. Again thank you for your time.

Everyone I have spoken with has been kind, courteous, and very informative to me during this delicate process. I definitely felt supported by the team here at NDR and feel that they will help get me to the place I need to be. I would refer their company and hope in months to come I can still give them a glowing reference.

Your representatives made everything easy and painless. They took their time to explain and make sure everything was understood. They never spoke down or made one feel less than. It made this process less painful and made sure we had all the information throughout each call.

I am hoping I chose the right way to go. I made this mess of my finances and need help getting out. I assume that I am doing the right thing. Just nervous. The customer service was extremely helpful, without question.

Everyone I talked to was wonderful and they really helped me to understand all the information. I am so thankful for all the help and support, so excited to be a part of this family. I'm looking forward to getting out of debt, and I know National Debt Relief will help me to get it done.

I thought the agents who helped me over the phone were helpful, understandable and answered our questions. Menes was patient and thorough. The process was fast and convenient and timeframe was exactly as promised. National Debt Relief has made me feel more stress relief with our monthly payments and looking forward to a better future.

Agent returned my call right away. Customer service was good with the exception of one agent that seemed to be distracted or not really invested in the information she was to share with me. I ended the call. When I called back the agent had a better attitude.

I was blown away by Chris' customer service and very thankful for him and his team for their compassion and expertise at a low-point during my adult life. Truly appreciative. I'm looking forward to turning this corner financially while working in conjunction with National Debt Relief and Chris' team. Thank you.

Tiara was very kind and very knowledgeable, quick to answer questions. I ask several questions and she was very nice and respectful. She went over the entire agreement and explanation without a single oops!! I would highly recommend her services to all who call! Give her a raise.

I received a call from Eric ** almost immediately after my online application. He was patient, kind and professional. The realization and acceptance of accruing considerable debt is extremely stressful and humbling. Eric helped me deal with the first step in resolution. His voice was clear and easily understandable as this is not always the case with company reps. He answered my questions fully and I appreciate his assistance very much.

As of now I am very impressed with all who I have spoken with for National Debt Relief. They are always attentive to your needs and ask if you have questions regarding the process. Almas ** was extremely friendly and helpful to me. He had great customer service. I would definitely recommend National Debt Relief to friends and family.

You were very helpful in helping me with my situation. Very professional in your assistance with my situation. It will very much improve my way of living. I am very grateful for all your help with my debts. Thank you very much.

Taneesha was very helpful and informative. She was sympathetic to a situation that I am not proud of. I was very nervous to seek help for my debt but I never felt judged and I’m glad to be starting this process with such a highly recommended company.

Thus far (just enrolled) the experience has been good. There is a lot of paperwork involved (like buying a house), but they walk you through it all and answer any questions. I am anxious to see how the plan will perform. If it performs as advertised I will be overjoyed with it.

The reps I have spoken to have been very informative and supportive. They have been so patient as I wrap my head around this next step, answering all of my questions. At a time when you're totally under water they know how to help put your mind at ease and give you hope for the future.

Very hopeful that this will all work out. Both my representative and welcome call rep were very helpful. Can't wait to see how helpful the service really is about a few months from now. Very pleasant and helpful staff.

I had a revolving debt that didn't seem to end despite the fact that I was paying over half of my salary towards way more than the minimum for each of the credit cards that had a balance on. It has been that way for years now. It was then that I decided to call a debt relief agency to consolidate my debt and make large payments, twice a month, in the savings' account this decent and credible agency, National Debt Relief, set on my behalf to start negotiating with the involved CC companies in order to settle my debt for good a little over a year. I am currently going through the process and it seems to work perfectly. I wish I had done much earlier, but it is never late. I definitely recommend NDR to make your debt-free dream come true!

Great experience. Staff is very helpful. Worked with me to discover all options to help me get of debt in a much quick manner and save me money as well. I would highly recommend this service to anyone with substantial credit card debt.

Sheryl was awesome. Her customer service was outstanding. She was very relatable and understanding. She took her time to discuss everything and was able to answer all my questions. Even me welcome call lady... she was outstanding. They are deserving of so much with their impeccable service.

The representative was very nice and helpful. She gave me all the information that I needed to get started and the information that I needed to add the account that was left off of the client list. The welcome call went smoothly and I am happy with the outcome. I look forward to working through this program!

I feel that they inform you enough to make you feel comfortable about your decision to be debt free. Ray is very friendly and makes you feel comfortable to reach out with any questions. I would recommend it to anyone.

Very professional employee and was more than willing to reach out and help me with my financial situation. The staff reassured me that their company could help me in paying off my creditors within a very short period of time and that I would be very happy with the results. However, I have be extremely happy from the start of this process thus far and would recommend this company's service to anyone who is stressed out about paying his or her creditors.

This was a painless, non-judgmental process, I felt very comfortable speaking with the agents, and confident that I have made a good decision, that I will benefit from in many factors, including fixing my credit. Thank you!

Everyone who’s been helping me so far has been very professional and outstanding. I’m so excited to be part of this free debt program and hopefully will take my financial hardship away. All of the information was read to me and explained in detail.

With talking to the team at National Debt Relief I found them to be extremely knowledgeable and helpful in our quest to become debt free. They were professional and polite throughout the process and I am very grateful for their help.

Needed financial advice and help. Both were responded to in a timely and complete manner. Even though I was technically challenged to provide a picture of a needed document, the representative was patient and shared my humor while waiting for my daughter to provide the technical help.

The debt specialist was very thorough and answered all my questions and concerns. I came across this company by accident but am very happy that I did. I am very relieved to know that my debt will be taken care of without me being very broke!

There was a time when we weren't making any progress in paying my debts. I wanted to consolidate everything and upon doing some research, I found that National Debt Relief had the best reviews. They helped us get on track and currently, they've gotten two of our highest debts. Their help has lifted the weight off of our shoulders.

I was in a large amount of debt and I had some personal issues that came up so I wasn’t able to adequately pay that debt before it got out of control. I got in touch with National Debt Relief to start settling the debt because I knew it was going to get to a point to where I won’t be able to pay. I saw that National Debt Relief had the best reviews so I called them up, they took information about my hardship and debts, and they put together a plan for me that I agreed to.

The program freed up some of my income and some of my debts were already settled within about six months. And 50% of my debts were settled. It is about another year and a half to two years, but if I can get raises in my job, it would be less than that because I can provide more money monthly.

Diana and Christina, I actually cried. Lol. It has been years of dealing with financial struggles. Never thought it would have been this easy to get my life back on track. I felt completely comfortable speaking to the both of them. I can now wake up easily everyday knowing that my money won't be gone the following day. Thank you so much for everything!

Great experience. The program was explained in detail and everyone was very patient and professional when responding to my questions. I love the option to look at your account and follow what you owe and what has been settled. This is a great help and gives me peace of mind.

The success team and Debt Specialist Manwa ** were very detailed in explaining the program, timeline, and legal/tax ramifications. I feel confident they will help in a seamless debt resolution for my wife and I as we approach our retirements.

Everything that we received on the phone with both Marcus as well as the lady who helped complete the welcome email was perfect. They were patient and understanding. They listened to our concerns and tried to make sure that we understood everything.

I just started this program & I have heard nothing but great things. I can’t wait to see the results. National Debt Relief has been very helpful in the way of explaining the process, giving me different options to guide me out of my debt. I love how if for any reason, I can adjust my payment/deposit for a different date that works for me! If that isn’t great, I don’t know what is. Thank you, National Debt Relief :).

My stress levels had gotten so bad my anxiety had me borderline mental breakdown, I called National Debt Relief and they were able to help me out, finally someone to help me after I had made the mistake to help others until I was too far in debt. I felt such a sense of relief knowing that I had a game plan in motion, no more worrying about trying to make at least the minimum payments, my debt was not reducing at all. I was barely keeping up actually. I was already behind on most of my accounts. Now instead of spending 30 years struggling to make just minimum payments I will be making just one monthly payment and I will be finished in about 3.5 years. I’m so grateful for the team everyone has made me feel so welcome and helped me feel confident about where I’m moving forward with my finances. Thank you guys.

Very polite and informative. My overall experience was very good and helpful in the time in need. I highly would recommend this to people who are looking for their debt problems and a solution for their credit needs. I would also like to thank the team at National Debt Relief for being so polite to us.

NDR is a great program for getting out of debt, large or small. Advisors are knowledgable and very helpful, kind and courteous. The process is very simple and they explain it very well. Wish I would have called them years ago. I would highly recommend.

Had a great experience. Drew made the process so simple. Would recommend to anyone that is considering this process. In fact going to assist my mother in law with her debt relief. This was the simplest process we could have done.

I've only begun to dip my toes in the Debt relief program but that have been wonderful. No matter my questions, they are patient and kind and I truly appreciate it. It's an experience that I am glad I chose to take with them.

My experience was pretty good and my representative was very polite and nice and very helpful. I recommend Miss ** to anyone calling in to Inquire about National Debt Relief. My welcome call was very quick and efficient and that representative was very nice too.

The customer service representative were very helpful and explained everything well. The forms were easy to read and understand. The customer service representative returned by request to talk with him quickly. They are very hands on. I look forward to becoming debt free soon, with National Debt Relief's help.

I finally feel comfortable with a company and a plan to get out of debt. National Debt Relief has been very helpful and understands my situation and I feel they have a solid ability to help me. My payment is manageable and they will work on my behalf to settle my bills.

Everything went very well. They made sure I understood everything. Nice to know I will someday be debt free. Thanks to you guys. Everyone was so kind and helpful and made it easy for me. Thank you all very much.

Very good experience so far. The company sales reps were very helpful in answering all my questions during the process of signing of my debt free program. The signup time and process time was very effective and amount of time was somewhat short with the help of the salesperson.

So far my experience has been very professionally handled by both people I've interacted with. They clearly explained the program and answered my questions in thorough detail. I'm pleasantly surprised and thankful for the help. If the rest of my experience go as well as it has to this point I'll be a very satisfied customer.

I was greatly impressed with this transaction. Everyone was so professional. I was helped with all paperwork. Thank you so much for your help. I am ready to finish the program. With your help I know I will be able.

I was hesitant to call National Debt Relief but I was greeted kindly and supported through the process. Questions were answered and process was explained thoroughly. I am very happy that I took this opportunity and I hope that it all gets done quickly so my family and I move on from this hard time in our lives. Thank you!

I am so grateful to be able to expand my team in order to become debt free. The introductory process was smooth and Brazil and the woman from underwriting were so supportive. I look forward to the next 2 years when I can graduate debt free!

The staff that assisted me was helpful and courtesy. I'm feeling at ease. The recommendation to join National Debt Relief has put me back in charge of paying my debts without being stressed. I'm thankful for this opportunity. My life is beginning to fall back in proper perspective.

My debt program has not started yet. I notified the company by email I changed my mind and that I’ve chosen bankruptcy. It’s cheaper ($2000 to their $7400). They will not accept my decision and continue calling and emailing even after being told not to do so in writing. Hopefully my attorney can stop this on going issue. I wouldn’t recommend this company to anyone especially to those that change their minds.

Good customer service, I was very pleased and revived to start to get debt relief. I think people are lucky to have such a valuable company available to them. The service was very kind and understanding. I look forward to working with your company to relieve my debt.

It was a very easy transition and everyone was very nice and professional. I was really nervous about doing this but you made it easy for me to do the right thing. I feel like a weight has been lifted off of me. Thanks for your help.

So I have been hearing a lot of "NO's" from other companies and when NDR reached out to me I felt like they knew that there was a need and a cry for help. Their customer service reps are very knowledgeable and there was nothing that wanted me to be turned away! I am glad to be working with this company and I would totally refer them to others that are in the need of help!

Had other forms to complete for program and had other family issues with kids felt pulled in different directions by rep and family obligations, no understanding. Many calls and emails demanding the completion. Excited to get debt under control and eliminated, hope all goes more smooth in the program.

I was having a hard time paying debts especially the interest and a friend of mine told me about National Debt Relief. Their enrollment process was easy but it was hard because it is done via cell phone and I’m not really good with gadgets. I worked with my friend’s representative, Andrew. I asked him and he helped me with it. But the rep I spoke with the first time kept bugging me. I was told to write my phone number and address and to return the stubs and not to answer when called.

I had some excessive debt and had experience with another company but I wasn't satisfied. Then, National Debt Relief came recommended to me. I just told them my account numbers, what I had, and they took care of it. They figured out what I owed and what they thought they needed per month to make it work. They keep me informed and they're cooperative. Right now, I’m still working on it and I have about three more years to go. NDR is worthwhile and I highly recommend them.

I went to NDR to seek help and being in their program has been pretty good so far. Their reps have been helpful and friendly. Though the cost of their service is kinda high, it's reasonable and working with them has made me more at ease.

The people who have helped me are professional, courteous and very kind. I appreciate each of them during my financial struggle. It is a stressful time and humbling. They make me feel comfortable and confident that I am on the right path to a debt free future. Thank you everyone!

Lonnie and the lady that called me from Customer Service were both sorry I can't remember her name. They were very helpful explaining everything to me. Any question that I ask was answered in a thorough answer. Both were very professional and caring in wanting to help me. They both have made my life much better less stress.

The overall experience was good, both the counselor and welcome calls were helpful and pleasant. All the steps in the program were thoroughly explained to me and both made sure that I understood all that would be happening to resolve my debt.

When finishing my enrollment, The rep was very pleasant and well informed about the process. She asked if I had any questions several times, I only had a couple and she handled them right away. Impressed so far. Don't blow it.

They made the process so easy and explained everything very well. I did not feel lost at all in this whole process! Both representatives I spoke to were extremely encouraging as well! Even though being in a situation to ask for this kind of help isn't great, I never felt judged or off put.

They were very helpful in explaining the process. They were very kind & understanding about our situation. They made us feel confident in our decision making. Very complete instructions were given. They were very polite & courteous. We are so relieved to have made this decision.

I have just started this process with NDR but the two people I talked to were very helpful and knowledgeable about everything. I was nervous to call and start this process but they explained everything so I could understand and answered all of my questions.

They helped a lot with all the processes to negotiate my debts along with providing me with legal assistance in the long run. This is a great program with people struggling to pay multiple creditors and I can't wait to become debt free.

Great customer service experience! Provided me with very detailed information and made sure I completely understood my process. I would definitely recommend because of how professional they are. They are also quick to get back to you. The best part of the program is that the payments are affordable as well and they try their best to help out.

Thank you for the opportunity to start on my way to be debt free as the process was fairly easy and transparent. I look forward to the next few years of working with National Debt Relief. As this is never an easy process.

Grace was very knowledgeable and nice. She was patient with all my questions and had precise and complete answers. Speaking to her was reassuring in the fact that you can sign up for legal securities and a plan is in place should things get bad with collectors.

I have had a very excellent experience in dealings with your people. I was very scared about doing this, but your people made me understand it better. I still have some uneasy feelings about it, but I am at the point I had to do something.

I am very pleased with the customer service I received. The young ladies I spoke with were very pleasant, professional, and efficient. By far the best customer service I've ever received. I don't see where your company with have to improve on anything. I truly appreciate the excellent service.

Very easy to understand when it is explained well. The welcome call was appreciated and Mr. ** Also at was as excellent as it gets before the call. He made everything easy. He also was great customer care versus the PUSHY salesmen people usually deal with!!!

Frank ** was very helpful. Thanks. Everything was explained and we are ok with all the documents delivered. Awaiting hard copies in the mail. Will recommend service to others. Again, we were please with the services rendered.

Matthew was just wonderful!!! And I am blanking on her name but the lady I spoke with during the welcome call was wonderful as well. They are both rock stars. A huge weight has been lifted off my shoulders, I am so grateful.

Everything was explained in detail, all the forms were given and all of my questions were answered. Matter of fact, I didn't even to ask a single question. Now, it's my turn to take care of what I need to take care to gain financial freedom.

All of my questions were answered and fears were resolved. I was thoroughly assisted through each step and never felt embarrassed throughout the process. Chris related to me with personal experiences and put my mind at ease.

Just starting. When I called was stressed out, I call and George talked with me told about what they do, and at no time judged me for my debt. He was very friendly and helpful. The whole process is very well explained, and they walk you through it. Everyone I talked to was very friendly and helpful. It took a couple of days for it to sink in that I can breathe again, not worry if I can afford to buy food. Thanks National Debt Relief!!

National Debt Relief's enrollment process was easy. I did some paperwork online and gave them the debtor information. Then, they worked out the payment plan so that I could afford it. My rep was good at her job. She was very helpful and I was very comfortable communicating with her. She answered everything satisfactorily. Working with National Debt Relief has made me less stressed, which is a big help. I'm halfway through my program and when I get in touch with someone, they get back to me.

When contacting Debt Relief for changes to account it was days before contact was returned and when I needed help returning funds I got multiple stories before the funds were returned to my checking account. On 10/29 I requested a change in the amount they plan on pulling from my bank account on Friday 11/2 and no one has emailed me in regards to my request of changes I want to make to the information.

Both Angelica and Evelyn were exceptional with the level of customer service they provided. They made me feel like what I personal issues I am going through will get better. They were kind, thorough and understanding. And best yet, when I had to call Angelica back I never ever got a voice mail (I only spoke to Evelyn once but I imagine she is the same way!:)) Promote both of these folks, they deserve it!

My experience with signing with National Debt Relief has taken a great burden from me. I feel now I can get my credit card bills paid in due time and have relief from the worry of how I would ever get them paid. The NDR staff member that helped me was excellent, kind and very helpful.

She was very good and explained everything to me. I have ask questions and she answered me and just took her time with that what I like. I was so pleased to have her talking to me. I couldn’t ask for a better person.

Customer service was very good and everything was thoroughly explained. The only thing that should be changed is when they say that on the first of the month money will be withdrawn from your account because that makes it sound like that’s the day your payments are due.

This is always a tough situation when going through hardships and your team has been amazing. They make you feel like you are making the right decision and making the first step to a better future. Thank you for giving me the confidence that I am making the right choice.

They were very helpful and nice. I got all my question answered. They made sure that I totally understood everything and repeated it many time to make sure I understood it. They sent some great information and material to help me.

Very well spoken and willing to answer questions. Brazil and Tamika were easy to speak with. They read over some of the contracts and when I had a question they answer it. When I call back I would like to speak with them again.

We were needing help to consolidate are loans to make a one payment, monthly payment. We are very happy and pleased to have someone in our corner that can help with are situation. Hoping to pay all that needs to be paid and finish paying for the loans that got us in debt. I personally thank everyone that is behind us.

Very friendly and knowledgeable representative and was very relatable and has been a graduate of this program himself! He was very patient and kind and answered questions promptly. It will take a lot of work but I look forward to getting rid of this overwhelming debt!

Great customer service. Pleased and happy to start program. A peace of mind and a fresh start and a piece of mind. Everyone was helpful and knowledgeable about what they do. Felt at ease and all my questions were answered.

I was in debt which brought tears to my eyes on a monthly basis. I paid for myself to get my Master's, and then I have put things on my credit cards, with an 18% interest rate on one card, and I've been trying to pay them off. We also had a baby, and though my husband is now in a great position, he had no work then. Our debt started at only $15,000, but looking at the numbers on our credit cards, it might have been a million dollars when we started working with National Debt Relief last summer.

I have too much debt and I don't have enough money to pay every month. I’m also on a fixed income. National Debt Relief was supposed to negotiate with the creditors and work out a payment schedule and reduce the amount of my debt down. But they’ve only completed about 27% of creditors and they cited I do not enough money on my account. They’re also the ones that set the amount of money to be in my account, so I’m not happy with them. But I’m in for a penny and for pound now, so I have stuck with them. Also, the only thing I can do is call the customer service rep and talk to them. They don’t have a whole lot of information other than what’s on their website and you have to jump up and down to get to talk to a supervisor. There are also notes that will enlighten you as to what’s been going on but the customer service reps don’t have access to those.

National Debt Relief came up when I was googling how to consolidate credit cards. It was number one and I also liked their reviews. I signed up with their three-year program. I have four credit cards that I couldn't pay, but I can afford it now and take care of it. They considered my budget and asked about how much I could afford and it worked. So far, things are working with NDR. They have done three arrangements with my credit cards this year. So, I've been talking with them for five times and our interactions were clear. English is not my first language, and they were very nice trying to explain things to me. Their service has been good so far.

Everyone has been extremely friendly and helpful throughout the process so far! Great customer service and support. They really take the time to explain things and make sure you have a good understanding of what is going to happen and what to expect.

I'm very pleased with Jamie ** my designated welcome call agent. She helped me and explained all the steps in the documents one by one. Jamie was very patient and answered all my questions. Jamie gave me all phone numbers in case that I have further questions. Thank you.

We just enrolled with NDR. Our experience has been very positive. Clinton ** was very helpful and thorough. He took time to go over every detail of the program and answered all of our questions. Very professional and compassionate. We are feeling relief already, thank you NDR!

My overall experience with National Debt Relief has been nothing but great! I was a little hesitant at first doing this program but everyone I came into contact with was patient with me, explained everything to me in a way in which I could understand, and everyone was so helpful and nice. Although I am still a little nervous because this is my first time working with debt consolidators and I am one to at least keep up with the minimum payments of my bills, I look forward towards being debt free and starting my life over financially for the better!

I just got done signing up so there isn't much to review. Jonathan was great at answering every single question I had before he even gained me as a client! So far so good!! I will know more as time goes on, I must admit I'm very nervous at letting these payments go delinquent, but I'm hoping for the best!!

I understood all that was presented to me. The experience was informative and very helpful and reassuring. I appreciated all of the concern and willingness to answer my questions. I am looking forward to getting my credit back on track so I can buy a house sometime in the future.

What a wonderfully easy experience. National Debt Relief had knowledgeable patient people who aided me through the process. This company was top notch I would definitely recommend. This company was such a relief after many nights of no sleep. I wish that I had only done earlier.

Excellent customer explaining of program and enrollment procedure. Matthew ** is very good at explaining the program and promoting its benefits. I felt confidant in enrolling in the program. The lady who did my enrollment phone call was equally competent and efficient.

My experience was exceptional. Debt is a crisis situation and Jalena ** who enrolled me in the program has great customer service. She was patient and kind and managed to answer all my tough questions. She also kept in contact with me when I had additional questions. My welcome call with Shebvon was also superb she took the time to explain everything and answer my last remaining questions before completing my enrollment. Thanks so much to these ladies for helping me through a tough situation.

People were helpful and easy to work with in understanding my issues. I hope when this debt is paid I feel the exact same way as I do now. I like knowing there is support and people and website to look at.

I was very satisfied with the explanations I received in regards to my credit card balances and how to get them resolved. I was told how to inactivate certain balances scheduled to be taken out in the coming days. Overall I'm so far pleased with the response from the NDR team.

Everybody was so pleasant, patient. Excellent customer service. Answer every question I had in great detail. I recommend their services to other people in debt. It was a just a great overall experience to have this relief. Thank you. I would recommend this to anybody who has had the same financial issues that I have. It's good to know that there is a real solution out there for this situation and its a bonus knowing that the end outcome is positive because you can still regain your credit back once you complete the program. Like I said anybody who is in the same predicament as me should look into this program.

Both people I have had contact with answered all my questions right away and were friendly. It made me feel comfortable during the conversation. The customer service was really great and I feel I have all the information I need.

Everyone that I worked with at NDR was courteous and knowledgeable. The Welcome Call experience was slightly overwhelming. The information given was a lot and given quickly. The individual that assisted me during the Welcome Call was patient and courteous.

Everything was explained very well. Very professional and polite. I am looking forward to becoming debt free. Thank you very much for all the information and help. Looking forward to doing business and hoping that everything works out well. It has been a pleasure doing business with everyone that I spoke with.

Everyone I talked with were so helpful. Things were explained and put into motion faster than I expected. All the information I needed was sent to me right away and if someone needs to get back to me they did so quickly. I’m hoping for the best outcome with getting my debts settled.

Very helpful and compassionate. They guide me and make me understand what I'm filing. For several months that I've been stressed, now I'm relieved. The PEOPLE in NDR are very understanding and humane. Atif and Alana are the best. They understand everything I said.

Very informative and great customer service. I would recommend this to a friend or family member looking for debt relief. No secret no hidden fees. They go through a check process to make sure you understand what you signed you for.

They made the process totally painless, thank you! Kiara and Joseph were both simply amazing, kind, understanding and helpful. I thought this process would be incredibly difficult but they made it completely easy. I understood everything and within a couple of days could take a much needed sigh of relief.

I was a little skeptical in enrolling on this program but my experience with you guys so far has built my confidence to successfully becoming debt free. My concerns and fears have disappeared. From the beginning with Kelli and to this time, your customer service is beyond expectation. I will be glad to refer your service to my friends and loved one who are also drowned in debts. I hope that as my overall experience with your organization will be an excellent one.

My call was a success because representative answered all questions and she made sure she asked me if I had a question or concern throughout entire call. She gave me all numbers and emails to contact you all when needed.

Although I just got into the program, the staff was great in helping me to understand each step of the way. They reassured me that they would be there all along my journey of becoming debt free. They compared what I would be paying if I kept paying the minimum wage versus them negotiating my debt with my creditors. And knowing an end date in the near future is something to look forward to also.

Everything was straightforward. I appreciate the assistance in this particular area as I was looking to alleviate some of my debt and reevaluate my assets and I think the National Debt Relief definitely helped. Again, I appreciate the support and help that this organization provided me with; thank you.

So far so good. People are friendly and knowledgeable, upfront and thorough. We realized that we were never going to be able to do it alone so we turned to National Debt Relief. Looking forward to being out of debt!

So far my experience has been easy and all questions have been answered. It's nice to know that they are a phone call away to help, that there is someone to help get out of a difficult situation and ease the burden, to financial stability.

The staff was very helpful and friendly and courteous. They explained the process very thoroughly. They communicated through email and that was very helpful. They kept phone calls short and prompt. They answered all my questions with very easy to understand communication

This was a wonderful experience. I feel so relieved to have my debt taken care of. It was so easy and everyone was so helpful. The best part was how quickly the process went to begin. Thank you so very much.

NDR has gave me some relief in all my debt stress. I can finally breathe! They were very patient with me, and never gave up, even when I was unavailable. They did everything that they said they would do and more! Thank you NDR!

Very knowledgeable in answering my questions concerning credit card debt and solving the situation I find myself in due to legal and personal matters. I am a private citizen retired and was looking for a debt consolidation company which National.

I had the BEST experience through National Debt Relief. It's hard to admit that we find ourselves in situation with finances and feel defeated. NDR made me feel safe and secure moving forward. I no longer worry and their customer service is a big reason for that!

The team was very helpful and professional. Gave the incorrect rate at 18% but in the end it's really 25%. All else was OK. This program offers a lot of information and allows you to read all documents/offer before making a decision.

National Debt Relief kept all the creditors off my back. I'm about three-quarters of the way through their program and we were able to consolidate three of all my unsecured loans and got them down to half of what I owed. Every time I've had a question or a problem, they've been able to answer my questions or take care of the problems. So far, everything has been going smoothly. They've got a great quality of service and I would recommend them to a lot of people.

I had a lot of debt that was getting to be overwhelming, so I needed somebody to help me get under control. My husband listens to ESPN radio in the morning and National Debt Relief advertises with them. My husband listed down the phone number, I called them, we talked and got everything situated. I've only been in the program since April and they've already paid off one of my debts for me. They sent me a text message when they said they had a settlement offer, so I called them back. They're always great on the phone and they always send a follow-up email. I get paid every two weeks, so the money comes out of my account automatically. Financially, it has saved me a lot. It was hurting my credit in the beginning, but as things were getting paid off, my credit was going back up and I was happy about that.

My husband was not able to work anymore because of his health, we couldn't pay our bills, and I’ve also been taking care of my sick mother. I was overwhelmed, I couldn't handle my debts on my own and my brother is helping me with all of this. He went online and saw that the National Debt Relief's ratings were good. They told me how much they needed in order to take care of what credit cards I got. They wanted a list of my credit cards, and they figured out how much the debt was, how much they were gonna take out of the bank account and how long it was gonna take to pay them off. We haven't completed the program yet, there's still a lot to go because I still keep getting bills in the mail. But working with them has been really good as I don't have to worry about paying the bills.

I was very happy & relieved to be working with NDR. My only comment would be that they need to slow down with their repartee. I know it's repetitive, but we've never heard it & it's be hard to follow.

The reps at NDR were extremely helpful, knowledgeable and courteous. I would definitely recommend this company to other people who are in need of consolidating their debt. Thank you, for your support and help. I look forward to the help that I will be getting over the next few years in becoming debt free.

I have just started with NDR and their professionalism and straightforward explanation of the program has only made me feel comfortable and confident of my decision to have them take me on as a client. This is the first time I’ve felt any sort of relief in months! I would definitely recommend NDR to anyone dealing with credit problems. I put my trust in them and see only hope in my future. Thank you NDR!

I have owned a timeshare since the 80s. Then the timeshare sold and said that I had to buy new points. So the timeshares were put on my credit card and I could not make the payments. I'm a widow and I have a limited income. I had tried other routes before National Debt Relief, like getting out of the timeshare through timeshare releases, but none of that worked out. So National Debt Relief was my desperation. I did a little bit of research on them and they had a rating from the Better Business Bureau. I decided that they were for real, not just somebody after your money and wouldn't do any good. So I called and talked to them.

Everyone was wonderful to work with. Professional and caring. It is a pleasure to work with all of them. They understood my situation. They were supportive and so very helpful. I would highly recommend them to family and friends. I thank them for all of their understanding and support. Thank you again for everything.

This entire process was extremely easy and a smooth process. Overall it all very simple to complete and enroll. They were flexible with my schedule. They answered all of my questions without hesisitation. They are helping me to get my life back.

I needed help with the credit card companies and National Debt Relief was the best recommended. I investigated all the other companies and they looked the best, so I decided to go with them. I gave NDR all my information and from that, they decided which ones to pay off first, which were the minimum and which ones to pay off later. They basically made deals with the insurance companies to lower my payments. They took into consideration what I could afford and how long the program would be and they tried to minimize the length of the program but it was a large sum and I haven’t completed the program on my end. The bills have been paid though and I've got another three years left.

I had financial issues and one of my family members lost employment so I sought the services of National Debt Relief. I looked at their ratings and they were more flexible as they were less than the amount of what the other companies charge. They helped me with my current credit card debts. NDR started doing very well and they worked with the easier ones. Then, they started slowing down. They paid off some of the debts and I’m still making payments but it is not going anywhere. I have a total of 10 accounts and they have cleared out four.

Enrolling with National Debt Relief was easy. Their rep, Al, was helpful, knowledgeable, and clear on what was going on. I just gave them my credit card information and then they set up a good payment plan. NDR made it easier to pay off debts.

The people were very helpful and were courteous. They were very fast and helped me tremendously through a trying time. Would definitely recommend to anyone that was having these problems this service. Thank you very much for being such a great service to me. I didn’t know what to do and you helped me.

I thought everything was done by law. They went if I have at over everything with me and covered the things I needed to know and the deats they were doing and if they say how they were going to talk to, and they side what I should do.

National Debt Relief was recommended to me by a friend and it took all the weight off my shoulders. Little by little, I'm getting things paid. But sometimes things warrant an email and sometimes they don't happen. But the people I've spoken with have been real positive.

I needed some help to get my credit cards paid off. NDR went over what my outstanding bills were and went from there. They took payments right out of my bank account every month and got me out of debt. The rep was very helpful, very wise and explained everything very well. She was very patient with me and I felt very comfortable with her. I’m very pleased with NDR. So get information about NDR and go for it if you have any outstanding credit cards. A lot of creditors work with NDR.

I got into debt, and my sister was using National Debt Relief and it worked out for her so I reached out to them. Their negotiating has been pretty good for us. I'm always working so whenever something is updated, they usually call me up and get my approval. That's the way I've been doing it, and it's been working out so far. I'm halfway through all my debts and I should be looking good for 2019. I haven't had any problems with my other debtors that I had coming after me. NDR has been working on it and it's been peaceful. All of that has been a relief in our minds.

The information I was given was very helpful and insightful. My handler, Daniel **, was an amazing man to talk to and very likable. He made me feel very comfortable through all of this and he deserves 6/5 stars! The whole process was very quick and easy to follow and impressed me with how well I should make out of this ordeal. Very satisfied and if someone I know is going through the same problem I will definitely recommend National Debt Relief.

Manwa was very informative, answered all of my questions (sometimes twice) and explained everything perfectly. Was very patient when my internet was slow to connect, and treated me like a friend, not just a client. The Welcome call was also very patient, informative and personal. Not once did I feel like just another client to these women.

Thank you so much to both Ben and Andrew for helping me understand the positive and negative I will be experiencing with NDR. I am looking forward to completing the schedule time and excited with what the results will be at the end. Thanks.

The reps I worked with were MaryAnn ** for my initial call and Kiera for my welcome call. Your team has taken a very difficult situation and made it not scary anymore. I feel secure with your company assisting me with my debt and I appreciate how open and understanding your employees are in helping and answering questions. Everything makes sense, but I didn't feel like I was being talked to like a little kid, and I appreciated being reassured that I am not alone in this and have a team of people behind me and others going through the exact same thing.

After researching NDR on the internet, we called and talked to a representative. That rep guided us to our enrollment person. We both were impressed with the detailed explanation of the program and the patience in answering our questions. The program seems to be all encompassing and fair to all parties.

The service I have received from Nikki and the welcoming young lady was the best ever. Their character, disposition of taking care of their clients was superb, I feel like I'm on my way to a glorious victory. Give them both a raise.

I am newly enrolled and feel confident due to professional and efficient communication I had with your team. I look forward to hearing my credit score and paying off debt through your program. I will refer National Debt Relief to friends pending my experience continues to be positive. Thank you.

The customer service representative was very professional. Informed me of everything that I needed to know. I would truly recommend them to friends and family. The customer representative also informed me that there are other tools that would be helping me along the way in preparing my credit. I am very convinced that they will have my credit back on track in the time frame they spoke about. Truly looking forward to it.

Overall very friendly, positive, helpful, thorough explaining everything. Both agents were positive and helpful willing to answer my questions. Personally, feeling anxious with upcoming months, as I know my credit report will be impacted, as it is process to credit card debt freedom. Thank you.

Glenn was extremely helpful and articulate in guiding me through the process. He was very thorough in his numbers and explaining to me how it would work. Great employee and your company should be proud to have him as employee.

I just signed up with NDR and I already feel so much better about my situation. I feel like I’m in expert hands. They really know what they are doing and I can’t overstate how much I appreciated the personal attention I received.

I spoke with Angel and he was very polite, understanding, patient and very helpful. He was concerned about my situation and stayed on the phone with me until we found a solution. I felt so much better after speaking with him. I was in a dilemma but Angel put my mind at ease. I spoke with Marie on October 26, 2018 and she reiterated everything Angel said. She was very polite and asked me did I understand everything and did I have any questions. I was very pleased with the politeness I received, that meant a lot to me.

This experience had been seamless and well worth it. I had many questions that were answered thoroughly. The advisors were friendly and knowledgeable and helpful. This was not an easy decision to call but I’m glad I did. Thank you for helping me toward my debt relief!

I have spoken to Steve ** and he is very clear and patient in explaining the process. I am barely starting the program but I will come back and give another review to let you know how it's going, and if I'm almost debt free.

Very informative and easy to talk to... would definitely recommend, has helped relive so much stress during this rough time. Looking forward on working with this great team for the next few months and get headed back in right direction... A++ customer service, very prompt and courteous.

I feel comfortable now and almost relief that they going to get the job done and looking forward to get my debt out of the way as it’s been a problem for me for a while now, this might change my spending habit, crossing fingers.

My experience was good. I was treated with kindliest and the interviewed with respect. So far everything is ok. Hope the experience and the program from here to the end be the same as I have been experiencing from the beginning. Thanks.

Joe was wonderful. He made me lose some of the shame I have had in dealing with my problem. I have recommended him to others in the same situation. I finally can breathe about my financial situation. I'm still embarrassed about it, but Joe did not put any judgment when he was talking to me.

Both persons I spoke with were very much helpful, answered all my questions with answers I understood. I am so glad I joined. I would recommend them to any of my family and friends. When explaining the program, they were very clear.

Wow, just completed Welcome Call and set up online account. We will be out of credit card debt in 2 yrs 8 mos instead of an estimated 30 years making minimum payments! And we lowered our monthly payment by $500! Thanks to Michael and Monica, my wife and I are much more positive about our future! Thanks, NDR!