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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 148 Reviews 21825 - 21975
    Verified purchase
    Staff

    Reviewed Aug. 17, 2019

    It took a while for me to contact National Debt Relief. I had to make the decision to ask for help and hit rock bottom before I could agree to take another route. I was glad I did and look forward to a resolution I can live with. Ariana was very helpful and quick to help me come up with a solution. I feel better about myself and know I can move forward from here.

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    Verified purchase
    Transparency

    Reviewed Aug. 17, 2019

    National Debt Relief made it easy to start to become debt-free. They explain every step so that you understand exactly what will take place. I am confident that my husband and I will be debt-free in just a few short years.

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    Verified purchase

    Reviewed Aug. 17, 2019

    Happy to be a member, and hope for a positive outcome. I will recommend your service to others depending on the success and positive resolution of my debt. My debt issues have plague me for years and I have not been able to resolve it due to unforeseen circumstances. Thank you in advance for your services.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2019

    Was very helpful, one suggestion was a little too fast speaking. I would suggest having slowed down a little bit. I understand you guys are trying to get as many customers in as many calls in at a time but when you are to fasten a phone you can't understand everything. He was very polite and nice and did his job 100%.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 17, 2019

    Working with you was a relief. I'm grateful for the opportunity to receive the aid in getting out of debt. It was easy to communicate with you and you were very clear and transparent about the details of the assistance that you will be providing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 17, 2019

    Everyone I spoke with this afternoon was helpful. I did receive answer to my questions. We hope to out of debt within fifty-three months or less. I look forward with working with National Debt Relief on our goal to be debt-free.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 17, 2019

    Ms Catina ** really helped with my stress level today. She was very thorough and explained in detail my questions and answered all my concerns which helped settle my nerves. She’s a very pleasant, professional and informative person and everyone that has assisted me at NDR has been great. But it was something about her that assured me that I need not worry that your company will do everything you can to help settle my debts and I truly appreciate everything you’re doing for me. Thank you all so very much. I appreciate you.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 17, 2019

    Karlton was very professional and explained everything perfectly. I’m excited to work with him. I will definitely recommend his services to friends and family. I like how he and everyone was very informative.

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    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Aug. 17, 2019

    Using National Debt Relief seemed simple and their enrollment process was easy. Plus, whenever I had to call, the rep was wonderful. He took his time with me and told me the process. Once he told me everything, it was very easy. They were able to customize an appropriate payment plan for me, especially now that I’m on disability. The cost is fabulous and I don’t have to worry about anything.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2019

    I would recommend National Debt Relief to anyone who feels overwhelmed with unsecured debt. Matthew ** has worked with me over the past days to understand the program offered and what this organization can do to work with me to get me debt free. I was very reluctant upfront but after reading all the documents presented to me I look forward to working with this organization to resolve my outstanding debt with creditors. Both Matthew **and David ** have been extremely professional, and Matthew was knowledgeable, patient, understanding and pleasant to deal with and has worked very hard to answer all my questions and understand each aspect of this program. I appreciate the time and consideration provided to me. I look forward to being successful in my goal of becoming debt free and having peace of mind moving forward.

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    StaffProcessTransparency

    Reviewed Aug. 16, 2019

    The whole process was great. I’m very happy with the help I got from both of them. Both very professional. Explain every thing very carefully, made sure I understood my options. Very patient with me. I am very happy with my choosing National Debt Relief. Thank you.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 16, 2019

    I was very nervous about enrolling in this program. Lauren ** was very helpful in helping me understand the program and the process. My welcome call with Viola ** was very pleasant. This program is exactly what I was looking for in order to get back on track with my finances.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    I applied for assistance to resolve the problems I have with my debt. The staff that assisted me were extremely intelligent, well informed, and efficient. Their help took a huge weight off my shoulders... as a new widow, I was a little weepy at times they were very compassionate and understanding. I must say that whoever did their technology for completing forms and sharing information is very well done/easy to use.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2019

    Gilbert and the rest of your team did an excellent job of explaining all aspects of the process. Professional, informative, and really strived to be as helpful as possible. Made experience easy. Answered all questions thoroughly. Gave all necessary information, a definite asset to your team and company. Recommendable.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2019

    Roger was so nice and made me feel very comfortable at a very embarrassing time in my life. Even after making the decision and signing the papers I had second thoughts to cancel; however I sent Roger an email with my concerns and he promptly responded putting my concerns to rest. So far this has been a very easy process considering the magnitude.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    Thank you very much for helping me out of this situation I am in. We are all blessed. now what would you like to hear in this survey? Both people I spoke with were very courteous, kind and informative. I have to make phone calls now, again thank you soooo much for helping me out of this situation, I am grateful to have called you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 16, 2019

    My husband and I both feel very confident about the choice we decided to take on this journey to being debt-free. The ones who helped us along the way were incredible, for instance, Chuck **. He was very helpful in the process with all of this. If I or my husband had any questions he was very helpful in getting them answered quickly and explained everything in great detail.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 16, 2019

    Great experience working with the individuals apart of the National Debt Relief team. Everyone was thorough with their explanations to ensure I was knowledgeable enough to adhere to the requirements of the program. I would recommend anyone suffering from debt they can no longer maintain themselves, to apply for this program.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    Andre ** who help me right at the beginning was very helpful and friendly. He made sure I understood everything and answered my questions right away. Good man. I would highly recommend this to anyone thinking about consolidation. Thank you very much. Vernon

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    Verified purchase
    StaffProcess

    Reviewed Aug. 16, 2019

    I was nervous in attempting this debt process but this company really made me feel very comfortable and relieved. Andrew and Isis were both very professional and informative, they answered all my questions in detail and were very pleasant during the whole process. Thank you both!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 16, 2019

    Both representatives helped a ton and were very informative as well as explained everything about the process. Hope was given in this hard time of life! Thank you soooo much for helping me and my twin babies stay afloat while I heal my broken foot to get back to work!

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    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    Everyone is so helpful and they don't shame you because you're in debt. They walk you through everything thoroughly and tell you to call them if you're confused about anything. And they give you free legal services. I am going to recommend this to my friend right now!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    My original phone call with Duane ** was wonderful. He was nice, informative and professional. He informed me there would be a 24 hour follow up call and asked when would be the best time for them to call back. I told him the next day afternoon since I had a 3 week old newborn and we typically were busy and napping in the mornings. I’m not sure if people didn’t read my profile or what but I received 3 separate phone calls over the next 12 hours (one of which was after 5pm on the day of my initial call). The agents I spoke to with the 24 hour follow up call was very cold and not as friendly or personable as my initial encounter.

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    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2019

    Everything went well during the process and she was very helpful and answer all my concerns and gave me all information I needed, she was patient and easy to understand. She followed by explaining everything that she had on hand and steps that would follow.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    I have made the best discretion I have ever made. I really did not know what I was going to do. My Sissy told me to check National Debt Relief out, the very same day I got a letter in mail from the company telling me the very same thing my Sissy told me. I went online and the very same day Roger call me. I was sick and not feeling well so we spoke on Friday the17th. My whole life changed and I thank GOD that I called. It was so worth it. Everyone I talked to was great and so understanding. Thanks to all and God Bless.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 16, 2019

    Very welcoming and professional phone call. Explained all aspects of the program clearly and answered any questions I may have had. I feel comfortable knowing NDR is there to help me each step of the way. I look forward to the day My Financial situation is greatly improved. Thank you for all your help now and in the future.

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    Verified purchase

    Reviewed Aug. 16, 2019

    While processing took a little long which I understand, you want all the correct information to get the debts under control, he was very patient so I would understand all the things to do if contacted by creditors and phone number to call.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 16, 2019

    From the beginning when I talked with David ** I felt a relief about my debts. Was nice when he talked with me about all the process and also every decision will be my decision. He made me trust work with National Debt Relief is the better way to work up with my debts.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    Representatives Karter ** & Paul ** were both very professional, thorough and easy to work with. They disclosed all the information I needed and answered any questions I had. I have felt a load has been lifted from my shoulders. I would recommend their service to friends.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 16, 2019

    Everyone I spoke with (Natalie, Chris especially) was helpful and thorough. Everything was explained, sometimes more than once. At no time did anyone appear to lose patience or make me feel stupid. This is not an easy thing to do and the staff at NDR made it much easier.

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    Verified purchase
    PriceStaffProcess

    Reviewed Aug. 16, 2019

    Josh was extremely helpful and professional while explaining my options and the program. He was able to get me an affordable payment for my situation, set it up for biweekly payments to make it easier for me, and was very friendly.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    I have been perplexed about my debt. Working with National Debt Relief to resolve my debt, has been a positive experience. I feel at ease now that my debt will be resolve. I can have peace of mind, and freedom from credit card debt. All of the representatives I have spoke with have been professional, kind, and understanding. Thank you, NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    Shebvon was very kind to me. The conversation went well also with Theodore. She answered all my questions and let me speak whenever I needed to. She was also very soft-spoken and a happy personality. Thank you so much for contacting me, Carmen

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    Staff

    Reviewed Aug. 16, 2019

    Very professional, super helpful and made me feel very comfortable... The experience was all in all very educational and successful. Everyone I spoke to was very informative and friendly. Would/will highly recommend. Thanks for the help and super excited to get a grip on my life!

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    Verified purchase
    Customer Service

    Reviewed Aug. 16, 2019

    Satisfying customer service. All questions were answered and information was readily available when asked. I am happy that they called at a moment when I was available when I have I am working most of the time. I recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    Service was excellent, employees were professional and very helpful. They patiently answered all my questions and I had a lot of them. I am looking forward to resolving my debt situation and I have you to thank for all your help. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 16, 2019

    Everyone was very thorough and professional and made sure I understood the complete process. I could not have asked for more understanding. They answered all of my questions and made me feel comfortable with going forward to repair my credit. It was a very professional experience.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 16, 2019

    The two women who has assisted me with getting set up in this program was absolutely amazing. They both were patient with me and answered every question I had. I was at the point of no return and these two women saved me. Kenyetta thank you for getting me started and the young lady who gave me my welcome call. I’m so sorry that I do not remember your name but I will never forget your voice. May God be with both of you ladies. Thanks again!

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    Staff

    Reviewed Aug. 16, 2019

    Paul ** was professional, knowledgable, and understanding of our situation. He gave us all in the information for us to make an educated decision about our debt. I would recommend any person struggling to pay high-interest credit card debt to at least call Paul. Will

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    Online & AppProcess

    Reviewed Aug. 16, 2019

    I was contacted almost immediately after submitting my interest. I was able to fill out my application, and was provided with guidance, information, and comfort. I'm so grateful and feel like a weight has been taken off my shoulders. The application and welcome process was very easy, informative, and done within hours.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    The persons I spoke with were very knowledgeable and answered all questions I had. I will recommend this service to friends and family that may be struggling with outstanding credit card debt. Thank you for being so helpful during my hardship.

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    Verified purchase
    Staff

    Reviewed Aug. 16, 2019

    I have had a most excellent experience with the personnel and National Debt Relief. They have been most helpful in getting me started on getting my financial affairs in order, I would definitely recommend them to everyone that is having financial problems.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 16, 2019

    Went through the whole process, very good communication, had a figure for my payment that I could live with. Then the communication stopped, and my checking account gets debited with an amount $60 over my last estimate, and not a figure I can live with, but I am unhappily stuck with. Do not trust them, and do not believe them, they must work on a percentage basis.

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    National Debt Relief
    Response from National Debt Relief
    Hello Harold,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    StaffTransparency

    Reviewed Aug. 16, 2019

    My National Debt Relief representative Ryan ** was extremely helpful and explained every step of this processes clearly. I feel so much relief by choosing to receive this assistance from NDR. I look forward to a new financial beginning and appreciate this opportunity.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 16, 2019

    Great experience. Friendly and knowledgeable personnel. Process is well structured and instructions on how to go about completing application are smooth, easy to do and thoroughly explained. I recommend National Debt Relief to those that are in need of getting back on track with their finances. Thank you.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 16, 2019

    Everything was explained step by step in details by your representatives! I’m very happy that I understand what to do when something is not right and who to look for to solve the problem. Everyone I spoke with was really helpful. Thanks for all their assistance.

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    Verified purchase

    Reviewed Aug. 16, 2019

    I decided to give you guys a call. And it was the best decision. I’ve been so stressed lately, due to the amount of accounts and no solution. After speaking to Michael, I feel like a weight has been lifted. I am aware that it will take time, but I know this team will be there for me through this journey.

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    Customer ServiceStaff

    Reviewed Aug. 16, 2019

    Mostly understandable people were very helpful but a lot of information in a short time, I have to wait till I hear from success team to review what settlement is. All emails are confusing to me, not very good with computers.

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    Process

    Reviewed Aug. 16, 2019

    This was the best experience I've ever had. I would definitely recommend this program to other people. Thanks for everything! You guys are amazing. I didn't know where to turn. I knew I needed help, and I found National Debt Relief and that's what I felt is Relief. I thank God for this program.

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    Customer ServiceTransparency

    Reviewed Aug. 16, 2019

    Good communication, explained everything very well that I understand what can I to do it. Customer service was excellent with welcome call explain again and ask if everything was fine and understood and answered all that questions that I need to know

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    StaffProcess

    Reviewed Aug. 16, 2019

    The first thing that National Debt Relief did was to help me restore my self-confidence and respect. I was pretty downtrodden by the whole situation I got myself into and they restored that, and I felt like I was being proactive and in control again. We've managed to pay off some of my debts. Some of the credit cards are paid off. I just got a notice the other day that another one was paid off. Their ability to work with me according to my check schedules when they come in and everything has been wonderful.

    The month before last, I had a unexpected $500 car repair that had to be done. So, I was not able to make a commitment that I had made for deductions from my bank account, and they they asked me when can I make the payment, and I told them I could do it on the same date next month. They said okay, and they fixed that for me. The payment has been made and everything is fine. So my experience has been good. The people that work for NDR are really very, very careful to not dehumanize the person. They treated me with respect and compassion. We're making great process, and I'm a happy camper so far.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Everyone was very helpful and friendly and make the choice to choose to this program very easy and comforting. I look forward to becoming debt free. I would highly Recommend this program to anyone I the same situation I am in.

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    StaffProcessTransparency

    Reviewed Aug. 15, 2019

    Very well explained and kind, made me feel comfortable and helped and answered any questions I had, I would recommend to anyone who needs debt relief, program is very helpful and look forward to becoming out of debt.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    Chantel ** y’all. SHE’S AMAZING. I called on my lunch break and she made sure to get me signed up and verified before the end of the day. She was very helpful and accommodating. Give her a raise. Seriously. Thank you so much! ❤️

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    Customer ServiceProcessTransparency

    Reviewed Aug. 15, 2019

    I'm happy I make the call to debt relief. Excellent customer service, very well explained on anything I had asked. I am very excited to becoming debt free. Eva ** did a great job in explaining the program. Thank You National Debt Relief.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Manwa ** was very helpful from the very beginning until the end. She reviewed each step and answered all my questions. We spoke for a long time and decided on the best plan for me and signed me up right away. I am very happy with the start up process and hope the rest of this program will be as smooth as today was.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    Very helpful and understanding everyone one that we spoke to. Thank you so much for helping us. We are least stressed knowing that we can call and get answers when we need to. Everyone clearly spoke to us understand what is said to us. Answer all our questions.

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    Staff

    Reviewed Aug. 15, 2019

    The workers should speak more slowly and clearly you can tell that they are reading from a script and trying to get the end as quickly as possible. So this make customers not want to listen to them are get irritated because they can't understand them. Also, you want customers to be knowledgeable as possible when becoming a part of your company. Otherwise, I have not had a bad experience.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Both representatives as well were very informative and helpful in explaining the process and I really appreciate their patience and assistance. I will forward to continuing to work with the company to improve my situation and hope that all representatives are as helpful as they were.

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    Customer ServiceTransparency

    Reviewed Aug. 15, 2019

    When I made a return call to complete my Welcome Call, I was pleasantly greeted by the associate. She took the time to explain to me the policies, and other information that would be of great use to me for tax purposes. I'm grateful I called to get the help I needed.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Rhonda ** was excellent. She took the time to make sure I understood everything. From the moment I contacted NDR, everone was extremely professional and educated on how this process can help me get through my situation. I'm eager to see how this process unfolds.

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    StaffTransparency

    Reviewed Aug. 15, 2019

    Thank You!! Coming from another debt relief company to National Debt Relief is simply Amazing! They are ranked #1 for a reason! Each support agent treated my situation with respect and care. Always ready to help and explain each step. Superbly professional and a family work ethic as a team. Thank Tee ** and EACH person I have worked with thus far. There is a light at the end of the tunnel!!

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    Staff

    Reviewed Aug. 15, 2019

    So far it has been Great. Sierra who is the woman I spoke with to get me started was nothing short of Amazing. Great person, I hope to keep that same openness and partnership throughout this process. The 2nd person I spoke with to help set up my account was just as Great. I am new to this kind of thing so, I appreciate all the help.

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    Reviewed Aug. 15, 2019

    Start up has been all good. I hope the continued interactions are the same. The only issue I've had thus far is accessibility of the ATC form I need to sign. I'm sure that will be resolved in a good and timely way though.

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    Staff

    Reviewed Aug. 15, 2019

    Very professional and prompt attention. This was painless and "Oh what a relief it is". I felt relief immediately knowing that there is a solution to getting out of debt. I see a light at the end of the tunnel. Thank you, National Debt Relief!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 15, 2019

    I was getting depressed and struggling on how to pay my credit card debts and made a research online on what’s the best way to get rid of debt. The company National Debt Relief came up as the top of the list. The customer service representatives were very knowledgeable, accurate, and helpful. They explained the program very well and gave a thorough explanation of how it works. I am very happy and looking forward to be in relief of debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 15, 2019

    I worked with Que to set up our account with National Debt Relief. He is an outstanding communicator: professional yet friendly; clear, thorough, knowledgable and yet very willing to get accurate information that he did not know the answer to. I found myself trusting Que very early in our conversations and very much appreciate him as a person and as a professional - and National Debt relief for having him on their team.

    I worked with Javier on the welcome call and all that entailed. My excellent experience with Que, continued with Javier. I also found him to be an excellent communicator and a pleasure to talk with while confirming information and helping me next steps in the process. I hope and anticipate that my experience with National Debt Relief will continue to be as outstanding as it has thus far!

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    StaffProcessTransparency

    Reviewed Aug. 15, 2019

    Jim ** was my adviser during this process. He was an extraordinary asset to my deciding if I was going to go through this debt relief. Jim took me through each step and explained each process with patience and confidence. I would like NDR to know that they have an outstanding employee working for them.

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    StaffTransparency

    Reviewed Aug. 15, 2019

    Theodore was my debt relief agent that explained everything thorough and made me feel a little more at ease and comfortable with my decision to go forth on Debt Relief! Thanks Theodore and looking forward to results and a clean slate of debt-free and building my credit back!!

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    Staff

    Reviewed Aug. 15, 2019

    I have had an excellent experience dealing with Theresa ** about how the debt relief works and what it can do for me. She went into a lot of details & made things very easy for me to understand. We had experienced quite a few health issues & surgery due to cancer & other unforeseen problems & I feel that this was the right journey for us to be on.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Every associate I've talked to has been very professional and kind during this process. They've helped me understand my program, making sure that I've had no questions, and if I do have questions, where to go to find the answers or get help.

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    StaffProcess

    Reviewed Aug. 15, 2019

    Everyone I spoke with was and is very friendly and optimistic staff and extremely helpful!!! The whole process so far has been fast, wonderful and uplifting knowing that help is on the way with my debt and I am looking forward to getting my debt resolved working with a great company in National Debt Relief.

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    Customer ServiceTransparency

    Reviewed Aug. 15, 2019

    Great customer service and quick response time. Willing to help in anyway they could and explain things in depth more. Explained the whole agreement and continuously asked if I had any questions. Shahar was very easy to work with and I'm so happy I finally decided to take my first step toward financial freedom. I highly recommend National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    Everyone was very thorough and very supportive and informative. I feel like I'm getting a handle on this situation. They are just a phone call away. We will see how this plays out in the end. Thanks. Robb

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    Customer ServiceStaffTransparency

    Reviewed Aug. 15, 2019

    Your company have two winner with Anne and Adam **. Adam is truly matched for this position. Very patience. He never once made you feel bad about getting documents up. He walked you thru all of it. He is a great asset to National Debt Relief. Anne was wonderful with welcome call. Make sure I understood, She too is a asset.

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    Customer ServiceTransparency

    Reviewed Aug. 15, 2019

    Both Brazil Faygo and the welcome call were helpful, informative and very clear about the process. I feel like I am in the best of hands and feel so much relief and hopeful for my financial future. They talked me through every step of the contract and made me feel comfortable.

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    Verified purchase

    Reviewed Aug. 15, 2019

    Would truly recommend this debt relief program. I want to thank Shaun for all the help today. Very easy and smooth to set all my accounts and monthly payments. I was able to get an attorney as well just for peace of mind.

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    Staff

    Reviewed Aug. 15, 2019

    I am very happy with the service I received thus far. It was easy to sign up to move towards a debt free life. All the reviews and research I have done have lead me to your company and I am hoping that I will be as happy as your other clients. Thanks again for your time in working with me thus far.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 15, 2019

    The welcome team was very helpful and clearly explained the process and how the program will work. The young lady who walked me through the process and set up of the online account was very thorough. What wasn't fully explained but was within the documents were how the fees would work. Having it explained was very helpful.

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    Verified purchase
    Transparency

    Reviewed Aug. 15, 2019

    They made me feel great after talking to them... knowing that I didn't have to deal with the credit card company anymore. The girls were so sweet to me and if I had anything that I needed answered they answered me and explained everything in detail.

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    Verified purchase

    Reviewed Aug. 15, 2019

    Very hopeful for the the for my future for me and my family. This help with the trouble I am having to sleep at night for the last two years. I am a of a few words. I hope this will satisfy your inquiry.

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    Verified purchase
    Staff

    Reviewed Aug. 15, 2019

    The representatives were adept, respectful and extremely helpful. I slept last night, for the first time in a while. I was exceptionally pleased with the assistance that they provided. It is a wonderful feeling to have a plan, and I could not have done this without their assistance.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 15, 2019

    Very helpful, professional and caring. Communication clear. They spent at least 30 minutes each call going over each account. I didn’t have to get a lot of information together, they pulled my credit report and worked from it. The calls are recorded for accuracy. I was told to let them handle the creditors.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 15, 2019

    I'd like to thank Caly ** for her hard work and dedication to helping her clients out. She was amazing, very easy to talk to and explained the process well. The communication was always in a timely manner and she was always fast to respond with any questions I had. Caly's a very great person and I thank her very much. The whole team is AMAZING.. THANK YOU ALL VERY MUCH.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 15, 2019

    Both were very professional and very patient with me as well. Tried their best to help put together all these lenders. Answered all of my questions regarding this new program. Love I can check everything online which they also explained to me very well.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    100% satisfied on how amazing he handled all my questions. Superb customer service. I would definitely refer my friends to National Debt Relief. Thank you from the bottom of my heart for caring my financial burdens. It's such a blessing to have this company be so supportive!

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    I'm so glad I didn't hang up the phone thinking it was a scam. Both team members I have spoken with have been phenomenal and so kind. So happy I found this Avenue to help better my life financially. Would recommend this program 100%.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    Amazing customer service. When I asked for more time to think about my decision they didn’t hesitate to say, "Okay. How long do you need to think." I felt comfortable with Kenny all the way through from the first phone call to the ????. Not easy to find people you can be comfortable talking about your financial situation too and he seemed like I knew him forever.

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    ProcessTransparency

    Reviewed Aug. 15, 2019

    My experience with National Debt Relief has been excellent so far and I hope our relationship will continue to be positive. Ms. Brenda ** explained the program and let me ask questions even if the question had been previously answered.

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    National Debt Relief
    Response from National Debt Relief
    Hi Deloris,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

    Verified purchase
    StaffTransparency

    Reviewed Aug. 15, 2019

    Everyone we have talked to has been so helpful, made it easy to understand, can't wait to get started and behind us. We will finish this program early. Once again thank you all for the help and friendly explanations. This has been a pleasant experience for Jan and I and look forward to getting a fresh start.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Aug. 15, 2019

    Steven assisted me with my initial call to NDR. He was knowledgeable, explained all aspects of the program, answered all questions and provided exacting information about the next steps. Nancy assisted me with the Welcome call. She methodically went over each part of the services, explained the assistance I would receive with any legal problems and answered all of my questions in a succinct manner. I would definitely recommend NDR to anyone needing assistance with debt, high interest cards and financial problems.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    I have been struggling on what to do with my debt and was considering filing bankruptcy but I called and everyone was extremely nice and helpful. It truly gives me and escape of myself drowning in debt. Both people I talked to were very kind and took their time explaining everything. I have already recommended a person to call Steven ** and hope they get the same results for me. I think this is a great way to manage my debt and get back on track as fast as possible.

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    Staff

    Reviewed Aug. 15, 2019

    My experience was a little scary, not because of your employees, but because there was a lot of information for me to retain. Also; because I am a little leary when it comes to trusting others to handle my finances. This is all very new to me. I feel the agents were patient and professional.

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    Staff

    Reviewed Aug. 15, 2019

    Both NDR representatives that helped me today to get me on track for becoming debt free were exceptionally helpful, respectful and supportive. I feel like I have absolutely made the right decision for my debt relief and look forward to working with NDR!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 15, 2019

    Daniel ** was a great help to me. He was patient with me and went step by step through the whole process of my enrollment. Professional and well organized person. He responded back in good timing and didn't have to wait days for him to respond back.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    I wish to thank my Debt Specialist, Alex ** and my client success team for their superb professionalism: attentiveness in answering questions, meticulous attention to detail, follow-up calls, and expeditious processing of documentation. Each individual that initiated contact via telephone or email, provided exemplary customer service. Blessings, Earnestine

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    StaffProcess

    Reviewed Aug. 15, 2019

    Both reps I spoke to very kind yet efficient helping through this process. I was not comfortable at first discussing my personal information but was made to feel very safe and comfortable almost immediately. I appreciate all the help and patience they provided.

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    Customer ServiceStaff

    Reviewed Aug. 15, 2019

    My experience with Keith ** and the welcome committee was great, seem to genuinely care and wanted to help with my situation, was very polite and helpful had answers for all the questions I had. I would recommend you guys to anyone that had the same situation.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 15, 2019

    I looked up National Debt Relief online, did some research, and went with them. I’m 78 years old and at my age, I’m not very active on the computer. Their online enrollment process was kinda hard for me to do. But we got through it and they worked me through it. I've been on the program for a little over a year now and it’s been running very smoothly. They call me if they need me or tell me something, and they email me. And so far, my interactions with their negotiator have been great.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    Great experience so far, having just signed up. Very thorough in how information is explained. Both Krista and Shantel were very patient with me going through the process, they always made sure I understood and never made me feel pressured or rushed. They were straightforward with the #s and information. I appreciate their help, and look forward to being debt free.

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    StaffProcess

    Reviewed Aug. 14, 2019

    Wonderful staff, kind and helpful. Helped understand the process and answered all my questions. I wasn’t sure how the process works and had doubts on if wanted to do this, after talking to Katrina I was at ease. I want to thank both the ladies for their help.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2019

    I was very satisfied with the 2 ladies that set up my debt relief. They were very kind and efficient. They made sure all of my questions were answered and I am very happy with the outcome. I will let others know about the customer service that need debt relief. I look forward to working with National Debt Relief and resolving all of my debt.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2019

    Positive, helpful and something that I am looking forward to helping me clean up my credit. I intend to use all of the tools provided by National Debt Relief to get myself out of this credit situation. I look forward to working with this team.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 14, 2019

    Both people I spoke with were very thorough and helpful in explaining the process and what was involved in my monthly payment. They listened to my questions and concerns, and put me at ease. I’m so excited to be debt-free! I can’t wait to start seeing progress!!!

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    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    Everyone I spoke with was very helpful. I was patiently walked through the system in hopes I understood how the program works. There are most likely parts of the process I still don't understand but that is my fault. Please let everyone know of my appreciation.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 14, 2019

    Very helpful from start to finish. David ** helped me understand the program and get everything set up. Always professional every time we spoke. Donetta ** was with the welcome call team and made sure she took time to answer any questions. They both helped make this process stress free. Thank you both.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 14, 2019

    I’m very happy and pleased how everything worked out. I feel like I can sleep again without waking up and panicking with all the bills I could not pay. Everyone was real courteous and didn’t make me feel inferior because I make bad money choices in life. Henry ** walked me through everything and made me feel at ease. Thank you so much.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2019

    My application experience was very pleasant and courteous. The specialists were very thorough, patient and friendly. I would recommend NDR to anyone in my situation. I am committed to reducing and or eliminating my debt and look forward to NDR's assistance.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 14, 2019

    I was explained all the details for my agreement and welcome call thoroughly and it was handled in a very professional manner. I would definitely recommend them to anyone wanted to pay down their debt. I am very pleased that they are available to help me in my credit accounts. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 14, 2019

    Lawrence is a wonderful, very knowledgeable person. He made the process easy. I feel I made the right decision calling your company. I thank him for his expertise. The comfort and relief of knowing I am beginning reconciliation of my debts is a godsend.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 14, 2019

    The customer service was great. They explained the process thoroughly and made it easy to understand. I would definitely recommend this to friends and family if they were going through a similar situation. I didn’t know what to do with my situation and honestly was so confused on how to go about it. My service agent was so nice and made the otherwise annoying predicament very comfortable. I never felt like I couldn’t ask a question or go back to something that we discussed prior. She gave me all the right tools and I am confident this program will work.

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    Staff

    Reviewed Aug. 14, 2019

    So glad I found a great company to help me with my finances. They were both super helpful!! I will definitely recommend to friends or family if they need Financial help as well. Super nice people and answered all my questions.

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    Verified purchase
    Process

    Reviewed Aug. 14, 2019

    Was an easy process to start. I was helpless with no issues. They guided me through the process on what needed to be done so I can better prepare myself for what to expect and what would be upcoming in my process.

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    Staff

    Reviewed Aug. 14, 2019

    I was very pleased with the young ladies help me get through this. They really knew what they were doing. I would recommend them to all my friends. Thanks for a job well done. Thank you for caring. God bless. Judy

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    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    Had a great experience. Issac ** and the team was great and very helpful. Sometimes you feel very nervous when you call these places and I wasn't at all. Issac made me feel very comfortable during the whole call and gave me all the information that I needed. I just did my welcome call and again she was great. The people here can really make you feel at home with all this and trying to get your debt handle which is what we need. Very happy that I made the choice to go with National.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    Agents are helpful and make the process simple. Answered all questions were answered quickly. As long as the debt is resolved as they claim it will be we will be extremely satisfied customers and will recommend to others with debt to resolve.

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    Staff

    Reviewed Aug. 14, 2019

    I was very pleased and satisfied by the way both gentlemen conducted themselves. They were very informative and kind and made me feel at ease. I would recommend this service to anybody. They made me feel that I had a chance to get my debt under control and keep it under control.

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    StaffProcess

    Reviewed Aug. 14, 2019

    Daniel and his team did everything they could to give me an option that worked for me. I had previous debt from a divorce, and everything else I had I was able to pay no problem. It was all the debt I was stuck with, that I could not find a resolution for no matter how much I tried. Daniel assured me he would do everything he could to find something that would accomplish my goals to be able to move forward. He delivered as promised, and I am truly relieved and grateful! Thank you Daniel, and all who helped the process at NDR!

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    Verified purchase
    Process

    Reviewed Aug. 14, 2019

    It was really easy to enroll. They made me feel comfortable to be able to settle my debts and make this a seamless process. Looking forward to working with them to settle my debt in much less time than originally thought was possible.

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    StaffTransparency

    Reviewed Aug. 14, 2019

    Great job, she was very attentive and explained everything very well. I don't have any problems with any of the things discussed. I am sure all will be taken care of in a great way. Believe me, I won't ever get another credit card to get in the situation again.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    My experience has been very positive so far. All my questions were answered. I never felt any pressure. Phone calls were returned very timely. An environment of professionalism was maintained at all times and yet felt the response was personalized as well.

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    StaffProcess

    Reviewed Aug. 14, 2019

    I have never felt so listened to and understood in any process. Throughout my entire experience, I have felt so comfortable and not as if I didn't understand the process or what was going to happen next. I feel confident in my financial future thanks to my team.

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    ProcessTransparency

    Reviewed Aug. 14, 2019

    Every detail getting into the program was very well organized and explained. Website and Client Portal are easy to navigate. Very, very pleased with customer support and service. I’m glad I was accepted into the program, results have been very positive and a huge burden has been lifted.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 14, 2019

    I had an amazing experience with the Debt Relief Agent Keith. He was very helpful and let me know all my options to finally get out of my financial burden. He did not rush through anything and explained everything very well. I would recommend him and National Debt Relief to anyone.

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    Transparency

    Reviewed Aug. 14, 2019

    The guidance I received was concise yet clear enough that I did not have to ask a lot of questions. To seek debt relief is not something one does lightly. It is rather embarrassing to be honest. I was not made to feel anything other than welcome.

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    PriceStaffTransparency

    Reviewed Aug. 14, 2019

    Both people that I talked to told me both the pros and cons of doing this and walked me through all of the possible things that may happen and how to handle them. The most important thing is that they were able to help me catch my breath on living check to check and not pay almost all interest and hardly any principal on my any of my debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    I have talked to at least 3 employees there since signing up for the program and ALL have been great. It looks like so far Chik Fil A is not the only one with great customer service. I am very please with what I have encountered. This is a very stressful time for me and I hate I have not done this sooner. Please keep up the great service!

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    StaffTransparency

    Reviewed Aug. 14, 2019

    Everything was explained in detail to me which made me feel less stressed knowing that there was help out there for me to get out of debt. The plan that was designed for me was much easier to make payments on then what I was paying on my own without the help of National Debt Relief. Representative Gary ** was so very nice and friendly and answered all of my questions and concerns. Thank You Gary for making this experience very easy to get through.

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    Customer ServiceTransparency

    Reviewed Aug. 14, 2019

    It was great, fast and easy experience. They make sure everything clear and well understood and also they are very responsive to call and take care of the emailing process. I didn't expect that it would be this easy and fast.

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    StaffProcess

    Reviewed Aug. 14, 2019

    We were very happy to come across NDR and are so thankful for all the help and the courteous staff so far. The process has been very easy and informative. The difficult trials we have been facing and the increase in debt has been very discouraging but seeing that there is a positive end in sight, set up with the help of NDR, has restored our confidence.

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    Verified purchase
    Staff

    Reviewed Aug. 14, 2019

    Thorough and excellent service, the associates were very informative and helpful. I look forward to financial freedom with the support of this wonderful company. I already feel better about our debts and getting them paid off! The assistance provided was very knowledgeable.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    Steven ** was amazing! He made me feel confident in moving forward with your service. He took his time with me to explain the process and the benefits of using debt relief and was compassionate to my situation. I would highly recommend!

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    StaffTransparency

    Reviewed Aug. 14, 2019

    Friendly and helpful. Your staff was great to help with my questions, and answered so I could understand. Rhoee was extremely helpful in getting me to understand what we are signing up for. He walked us through all the details we need to know.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    The National Debt Relief team was very friendly, transparent and helpful. They were willing to give me the help I need which I very appreciate. They explained everything I need to know about the program, how it works and how the process will be from start to end.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 14, 2019

    Great communication, empathy and caring from all reps. Made me feel comfortable and positive about the process and program. Went through the process a few times which helped me understand better. The reps also answered all my questions and concerns I had. I didn't feel judged.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    Mr ** was very knowledge and was able to simplify all these that is new to me. Patient to go over my questions, and fast with respond. Simon was nice as Antonio and I hope that our cooperation will progress as it started. Thank you all for helping without judgment!

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    National Debt Relief
    Response from National Debt Relief

    Thank you for leaving a review today, Milijanka.It has been our pleasure helping you through enrollment. Don't forget to follow up for information on your next steps. We hope to hear from you soon!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 14, 2019

    Straight to the point. Agent was clear and direct. Answered questions and made it easy to understand the program. Not sure what else to say here. Again, she was direct and to the point. Could have been a little more friendly on the phone, but was not rude.

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    StaffTransparency

    Reviewed Aug. 14, 2019

    Both people we spoke to were very helpful and understanding of our situation. Everything was explained to us and it was a pleasure working with your team. I am so glad we have made this decision and you are here to help us.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    Very professional and informative. I wasn’t wondering on what to do or how to do it, everything was explained thoroughly. I was very comfortable with going forward with the program after everything was reviewed. Everyone was a great help and I’m thankful for the program.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 14, 2019

    Customer service agent was excellent. Was able to answer all questions. Was very knowledgeable. Explained all information needed. Made sure I understood all steps of the process. Paid good attention to all the information correcting anything that was incorrect at that time.

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    Customer ServiceStaffProcess

    Reviewed Aug. 14, 2019

    Tyler ** was great through the whole process. He was very patient and professional. Dina during my welcome call was also very professional and very patient through the whole process, even though my cell phone lost a signal about 7 times during our call. She just kept calling me back and continuing on.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    I contacted National Debt Relief and spoke to Andre who made me feel very comfortable from the very beginning of our conversation and he came up with a financial plan that would help us to get back to feeling less stressed. I would recommend them as I felt no pressure from them.

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    StaffProcess

    Reviewed Aug. 14, 2019

    I have been quite satisfied with the help and understanding of the people involved with this program. They have made me feel more comfortable with the situation and are quite skilled in the job that they do. I appreciate that they are available whenever to help me feel better and more confident in the upcoming process.

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    Online & AppStaffTransparency

    Reviewed Aug. 14, 2019

    Nathan ** was extremely helpful, knowledgeable and polite. Everyone should have such a positive experience when trying to deal with such a stressful circumstance. Nathan went through each document with me explained each document’s details. There was difficulty transmitting signature documents and he helped me auto sign from the web site. The woman from Welcome Team was also very helpful and emailed additional signature documents in a format I could print out, sign and return promptly.

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    StaffTransparency

    Reviewed Aug. 14, 2019

    My review so far has been positive. In process of following suggestions of changing telephone and address on accounts. Have been satisfied with the help and assistance. My initial contact with Michael ** was very positive. He was very helpful and explained each detail. I appreciated his kindness.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2019

    Seem to be outstanding people to work with. As per BBB they have an A+ rating on website. They answered all of my questions and went out of their way to ease my mind that I will be taken care of and that they are always available for any questions, etc. I am counting on good results in as short a time as reasonably possible based on all of the info they have provided.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your kind words, Susan. It was our pleasure helping you through the enrollment. We look forward to guiding you through the remainder of the settlement process.

    Verified purchase
    StaffTransparency

    Reviewed Aug. 14, 2019

    Thanks for the great service and help! Andrew was patience. Helpful all the time. He explained every detail to know how works the system. I am happy and I hope can be free to my debt soon! Again thank for the great service.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 14, 2019

    Good initial experience; my concerns were address and program explained. The process was quick & made easy. Sounds promising with a strong support team. however; the welcome call seemed a little redundant. My expectation is this service will make affordable settlements of my debt and a liason for me and to help restore my...

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    National Debt Relief
    Response from National Debt Relief
    Hi Ivy,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 14, 2019

    Both Charles and Natilie were very and very patient with in explaining the program. Both were very pleasant and answered any question I had. They were very knowledgeable and were able to make it quite clear what it was all about. At this time I can not think of anything else to say, other than I was very impressed and would recommend NDR to anyone.

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    Verified purchase
    Process

    Reviewed Aug. 14, 2019

    Thank you NDR for helping me get out of debt, I should have done this long ago. The process was lengthy but very thorough. I can’t thank you enough on helping me become debt-free. I will deliberately refer to my friends that have the same struggles with debt.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

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