National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Dec. 2, 2018
I was diagnosed with breast cancer, so I got into a financial bind. National Debt Relief was the first one I went through and I have heard good things about them. I went into debt consolidation with them but their rates were high and with people in my situation, it kinda sets the bar back. It was either that or bankruptcy. So, I wish that their rates were a little lower because they charge $600 per creditor which was way too much for the quality of service. Also, I’m not happy with the order that they choose the creditors. They say that some creditors are easier to work with, so they try to deal with the harder creditors. I’ve got creditors that are calling me that are willing to do a good offer and I wanna take it but they won’t tip on the hat. So, I’ve had to negotiate on my own and then remove them from NDR's list.
People need to make sure that they stay on top of NDR with certain debts and keep the communication open. They should not let them do all the communicating because it won’t happen. Nevertheless, they have settled with some of the creditors and they have taken some of the burden off. Also, the reps were polite and helpful.
Hello Annette,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Dec. 2, 2018
The personnel were very courteous, professional and thorough taking me through the process of enrolling. Filling out the forms was very pleasant as I was talked through while reading and answering any questions I had pertaining to the enrollment process.
Reviewed Dec. 2, 2018
When I lost my job, I couldn't pay my bills and feared I may have to file for bankruptcy. I found National Debt and it really changed things for me. They saved me money monthly and settled a lot of my debt. Everyone was so nice, understanding and helpful! They answered all of my questions and concerns and ended up offering me a loan option due to my timely payments and coming up with extra when asked. That made me feel so good after feeling so helpless and down after the job loss. I was improving and getting back on my feet. Making progress really gave me an accomplished feeling and I don't think it would have been possible without them. Thank you for helping me get my life back on track. In fact, I'm better than ever!
Reviewed Dec. 2, 2018
So far my experience with National Debt Relief has been wonderful. The associates are knowledgeable, very helpful and willing to try and do whatever they need to do work with you. Everything was very quick and easy. I also felt very safe and informed in making this decision.
Reviewed Dec. 2, 2018
Having a significant family financial crisis, finding National Debt Relief is a Godsend! Hopefully by the time this is all done, we will be able to stand on our own once again & rebuild our credit back to a positive status - maybe even be able to buy a home. We feel as if a huge burden has been lifted off our shoulders! Thank you NDR for helping us!
Maurice, thank you for taking the time to leave a review today. Your story is a familiar one, but the great news is, we'll be here with you every step of the way to help make sure you reach your goals. Please continue to check in with us and let us know if there's anything you may need.
Reviewed Dec. 2, 2018
My wife and I are going into our late 60s. We looked at our financial situation and I'm trying to eliminate as many bills as possible in a month because our debt was more than our income. I've heard about National Debt Relief on the radio and then at the same time, I was online looking at NDR. It sounded good and I saw that they have a AAA rating so I decided to go with them.
They asked me about what bills I needed to eliminate. They explained to me the time spent that most folks would find themselves relieved of debt within a certain amount of time. They talked to me in a way that they all made it easy. They gave me a dollar amount in the beginning and I looked to see if we could do it that way. They kept me in touch with what's going on like if a deal was made with the creditor. All I had to do was give them the approval to go forward and make the payment. We've knocked out a few of our debts. We have one or two left. One is already in the process, so we have one left to get a deal to be made. And even if there's a whole lot of cost, they got a good deal out of it. If others have the same situation like ours, I'll tell them to use National Debt Relief.
Reviewed Dec. 2, 2018
We had debt that was out of control and I needed help. We looked up companies and looked for their ratings. National Debt Relief is getting us through their program and making progress. We have monthly installments and then, they try to settle once our account builds up. We are over a year into it and we are getting the debt down. Every time I talk to the staff on the phone, they’re usually very helpful and try to answer my questions. So far, it has been a good experience working with them but sometimes, when I call, it’s hard to hear them. Other than that, NDR does help you, especially if you can’t figure out another way to handle your problem. They are very effective.
Reviewed Dec. 1, 2018
Trying to get a new start by paying off high interest credit cards so I can pay off medical bills. I would like to give my family a no stress if something were to happen to me as I am the sole provider for my family as well as my disabled daughter.
Reviewed Dec. 1, 2018
So far it's been a great experience. After many reviews of National Debt Relief, I feel confident in my decision to use their services. The staff is knowledgeable and very patient. Of all the services, this one is the best. I look forward to a the solution they have designed and to get back on track quickly and in a positive manner.
Reviewed Dec. 1, 2018
Very professional and courteous service. Thank you. Barbie is very good at what she does. She did a good job in explaining the process to me. I appreciate your time and efforts in this process. Thank you. Have a good day.
Reviewed Dec. 1, 2018
Everyone was outstanding. All the ladies who talked to me were great. They were attentive and nice they seemed very professional and alert. Also knew the details and policies with respect to your company. They were readily available and called me back as promised.
Reviewed Dec. 1, 2018
It was a real pleasure speaking with such a great people, in the way how they explained the program and the solution to became debt free. Thank you for the support and the time you guys provided me, I wish that every body should know about this program.
Reviewed Dec. 1, 2018
Last resort with all other banks and finance companies saying NO, National Debt Relief said Yes they can help! We should be debt free in 3.5 years. It was very fast in getting approved for the program and the team was awesome. Thank you again!
Reviewed Dec. 1, 2018
My experience was a pleasant one. I was informed about how your company can help me with my debt. I feel at ease now that I am able to have creditors stop harassing me with endless phone calls. I am looking forward to be debt free in three years.
Reviewed Dec. 1, 2018
I spoke with Shadae ** this morning to complete my Welcome Call. She was very nice while being professional. Shadae was clear and precise while going over my and National Debt Relief responsibilities. I would highly reccomend National Debt Relief to friends and acquaintances.
Reviewed Dec. 1, 2018
Very satisfy with the general contact and information I was given. The customer service is awesome and very educational for someone like me. It enables me to understand this program in dept. I wished I had done this sooner. Thank you Debt Relief associates.
Reviewed Dec. 1, 2018
I have a wonderful experience talking with mark and his team at National Debt Relief, they explain everything to me, and told me all about the pros and cons, they were very patient in listening to my Concern and my doubts, they help me understand what their expectation will be and also my responsibility. I feel very confident to be on this team.
Reviewed Dec. 1, 2018
My experience with National Debt Relief was not a good experience. When I called customer service no one knew what I was talking about, never got any paperwork about where my money was going and what and who got pay. I'm an old school person and I especially ask for copies of the paperwork... Never got a welcome booklet and when I decide to stop them for doing business with them and told them on the phone to "Stooop" taking money out of my Bank Account they didn't stop...and still they hadn't NOT "REPLACE MY MONEY" they were supposed to. Still working with the bank so they can REPLACE it. They send some E-mail when I keep asking for proof of paperwork.
Hello Ana,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. We will be reaching out shortly and you can also call us directly.
Reviewed Dec. 1, 2018
I have put all my trust in this company and feel they can help me as this is a nerve racking decision. The people that I have spoke with have me encouraged me to make this decision. Very professional staff. My fingers are crossed and the trust is there to help me become debt free.
Reviewed Dec. 1, 2018
Your staff has been outstanding through this process, kind, helpful, and know this company very well, they were very thorough. Eugene is a 10 on a 1 to 10 rating as my welcome call lady, I can't recall her name, but she was a 10 also. Thank you!
Reviewed Dec. 1, 2018
I had a problem with a bunch of accounts and I needed a company to help me with the collection agency. I saw National Debt Relief's commercial on TV and I called them. It was easy. They run your social security and they know how much you own and every single company. There were a bunch of questions and it took 20 minutes overall. You decide how much you wanna pay.
Their people were really helpful and professional. Every time I had a problem with something, they tried to figure it out. If you can’t pay for a particular month, you call two weeks before the payment and they can reschedule the payment for the next month. They can give you 90 days. If you can’t pay during the 90 days, they just freeze your account and you can come back and pay.
I saved around $8,000 for using NDR. We were able to settle some debts. A bad thing, however, is NDR doesn't tell me how much they make every time a closing is made. They make some percent. For example, out of the $500, you close it for $300. But in the $300, you need to pay $125 in fee. You only pay $125 to settle the debt in reality. NDR charges a lot for this service.
Also, the process took so long and they have a weird strategy. For example, I owe Bloomingdale $6,000 and it was my biggest bill. I had been asking NDR why they didn't work with Bloomingdale. They told me they negotiated with Bloomingdale but they needed to collect enough money. There was always an excuse. I talked to the manager and everybody. I didn't understand why they just wanted work with the little companies with the little bills like $300, $500, and $800. But they didn't wanna touch the big bills. They wanted to wait until the last minute. NDR just needs to work more on what the client needs. They need to speed up the process because it takes years to pay sometimes.
Hello Michael,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Dec. 1, 2018
Dean ** was a huge help, and he explained everything in detail to where I had complete understanding of what I signing up for. I’m glad Dean ** was the one helping me. He ran over my options with me, and helped me decide the best course for me take.
Reviewed Dec. 1, 2018
The customer service that is provided is simply amazing! They are all very respectful, clear and last but not least, super kind! They are also very responsive and organized. I wasn’t afraid to ask questions since they made me feel very comfortable.
Reviewed Dec. 1, 2018
The customer service from beginning to this far has been excellent. Very impressive. I was impressed with the quick response to my inquiry, and the patience of each customer service rep when I asked questions, of their thoroughness and willingness to go over the answers to my questions. I would absolutely refer friends and family to this company. Thank you.
Reviewed Dec. 1, 2018
I heard about the services from my sister in Washington state who had recently looked into the service. I went online and requested information. I found the phone number and called directly. The gentleman who helped me was very friendly, knowledgeable and thorough.
Reviewed Dec. 1, 2018
My entire experience this far has been very professional, concern was shown on every point that I understood what was being said and what this process would be like. I felt that there was genuine concern. The beginning process where I gave my info and was accepted into the program; the welcome call was great. Looking forward to a great relationship with NDR.
Reviewed Dec. 1, 2018
The reviews for National Debt Relief were pretty good so I decided to give them a try when I was overwhelmed with debt and doctor bills. I started working with them March of this year and so far, it has been going very well. They are doing a great job and their customer service is excellent. My impression with their reps was good and every time I called or reached out with a concern, they got back to me as soon as possible. They went off everything with me again when I was a little confused about how it worked so I was very impressed with them. It's a really good payment plan and so far, they've closed a few accounts and still working on them. They've been really helpful with me and my debt and people should give them a call and see how National Debt Relief can help them.
Reviewed Dec. 1, 2018
My mother-in-law was left with a lot of debt from her son, who had passed away, and we couldn’t help her. When I saw something online and on TV, I looked into National Debt Relief and I saw Better Business Bureau recommended them. It was fantastic. They put all her debts together and they were paying it. They took a lot of the weight off her shoulders because she was getting a lot of phone calls which made her very nervous. She always felt like she was gonna be out on the street. It also gave her more money to work with to pay her water and electric bills. She couldn’t even buy herself groceries and was using her credit cards badly. She’s almost through it and would probably be done around April. She’s in a lot better shape and since we’re helping her, it would help us out too. For what we received, the cost was excellent.
The reps were kind and always nice. They listened to you and it was a pleasant experience. Everybody was wonderful and I was totally comfortable working with them. They were so easy to talk to. I highly recommend it to everybody I know that’s having problems and going through the same thing. My friend’s mom is having the same problems and she was so scared. I told them not to be and to give NDR a call. It’s gonna help them. They’re gonna take care of it and make it better for them. It was a wonderful service.
Reviewed Nov. 30, 2018
I was treated very well by both representative, the one who initially walked me through the steps, Edwin ** and the Rep who completed my welcome. I appreciate the time they both took to answer any questions or concerns I had about enrolling.
Reviewed Nov. 30, 2018
These people know what they are doing! Very kind hearted, happy, very helpful! They know their job inside and out! They even took a lot of their and energy to help me thru this! They the people and the information to help me in my time of need.
Reviewed Nov. 30, 2018
After signing up for the National Debt Relief program and talking through our welcome call we feel confident we are making the right decision. Everyone was very thorough. We are excited to brighten our future and expand our family with ease.
Reviewed Nov. 30, 2018
The helpfulness, timeliness, and professionalism of those who seem to be concerned with my situation. It seems that National has extended all directions with legal, information, and communication support area's needed to make this business successful. I look forward to the future of the outcome of my situation with National by my side.
Reviewed Nov. 30, 2018
I was able to enroll in the National Debt Relief program quickly and efficiently. The staff members that I talked to were personable and very knowledgeable. It was a relief to know that I had help with my debt. I would definitely recommend this service to friends or acquaintances.
Reviewed Nov. 30, 2018
Very efficient and friendly. Everything was explained clearly and accurately. They are definitely in it to help others achieve financial freedom. I appreciate what they are doing for people in debt. They set the proper expectations and help you get set for success.
Reviewed Nov. 30, 2018
Everyone explained everything clearly and made sure I understood the process. Excellent customer service. They were very nice and glad to help me. Can’t wait to be out of debt. Thank you for all of your help. Thank you for helping me achieve my goals.
Reviewed Nov. 30, 2018
Seamless and all my questions answered satisfactorily. Gary ** was right on time and was able to get any additional information that I needed with regards to the service in just a few seconds. Everything that was stated to me was actually placed in writing, word for word.
Reviewed Nov. 30, 2018
I had a very good experience with National Debt Relief. They were very good and very prompt, very professional and gave me accurate information and asked me if I had any questions. They responded to all my questions. I appreciate their services sincerely and look to the near future working with him again if needed. I would have also recommend them to a friend or anybody in need of help.
Reviewed Nov. 30, 2018
After inquiring online for the National Debt Relief website, Marcus was very easy to talk to, and it wasn't as if he was reading from a script, when learning about NDR. It was as if I walked into their office was able to have a conversation with an actual person. Marcus was thorough and helpful with my many questions I had about how my situation can benefit from being enrolled into NDR program. After completing that step, the Welcome Call representative was friendly and direct, although very by the script, it was an effortless process.
Reviewed Nov. 30, 2018
NDR has put my mind at ease. I am able to pay off my debt with a reasonable monthly payment. Leon ** was very helpful in explaining the process. I will recommend anyone who will need NDR help. Thank you.
Reviewed Nov. 30, 2018
Representative was courteous and very helpful answering all my questions, and guiding me step by step through my agreement. I'm pleased with the good information provided to me and the fast response to all my needs. Customer representative was very efficient but at times I could not understand her questions, but when I asked for clarification she was able to provide me a great solution.
Reviewed Nov. 30, 2018
I can't thank Lorraine enough for getting me enrolled in the program and helping me through the process. I feel like a huge weight has been lifted just knowing that there is an end to my debt! Everyone that I talked to made sure that I understood everything and I really felt like they wanted to help me. Thanks again!
Reviewed Nov. 30, 2018
I spoke with 2 people at NDR and both were super friendly and knowledgeable. I'll felt confident that they were truly trying to help me in my situation as best to their ability. The process was quick and painless. I was able to do almost all of my correspondence via email, which is important to me because of my job and time constraints. NDR worked with me on my timeline and laid out all the expectations I should and should not have.
Reviewed Nov. 30, 2018
NDR is very thorough, they have answered my questions and fears about doing this. I strongly recommend NDR to family and friends. I've been hearing about them before. I've been getting offers before but was ignoring them thinking it would be just another scam. Then Prosper recommended them because they know they can help me with a better program.
Reviewed Nov. 30, 2018
Carlos was very friendly and made me feel comfortable through the beginning of this process! I look forward to fixing my credit, and feel comfortable with National Debt Relief and the service that they’ve provided thus far. I plan on writing a new review as soon as I see my plan in action and can see the positive results.
Reviewed Nov. 30, 2018
I have a debt consolidation program with National Debt Relief. I actually started with another company but once I found out how much they were charging me, I quit their service and came over to NDR. Their rep explained their process and fees and it sounded fair and honest than the last company I was with. And during the enrollment process, I told them what I wanted to do and gave them a list of all my creditors. They did the rest. Meanwhile, working with the negotiator was cut and dried. I didn’t do a whole lot of negotiation. After all, I don't have much say about it. All he did was lay out the program.
But I was impressed with NDR's openness. If you call for information, they’re on top of it. And while working with them gave me peace of mind and free up some cash, I had an issue where a debtor called and they were threatening to sue me. I told them that I’ve had listed them with NDR. The guy then emailed me back, telling me that they never received anything from them. Also, if there were options for me to negotiate or re-negotiate, that would have been nice. Still, I’m happy with the progress I’m making. The harassment has definitely stopped. I recommend National Debt Relief.
Reviewed Nov. 30, 2018
Calling National Debt Relief was necessary for me. And they made it go so smoothly, explaining all documents from start to finish! Eric ** and Compliance phone call back, they were two awesome people and so helpful! Answered all my questions! Even though I felt so bad needing to do this, since I had good credit. It was what I had to do! Thank you to National Debt Relief!
Reviewed Nov. 30, 2018
Very professional. Timely manner when returning a call. Rex made us feel 'ok' about doing this. Had true facts, all the credit card information. This company seems to be very honest and is there to help us through this situation.
Reviewed Nov. 30, 2018
I had a real smooth first experience with starting. I was really nervous to get this going and to get personal but he understood and I never felt judged. Everything was explained to me very well. It was all very thorough. Great service! I’m excited to get this started and have an very relieved that I have help through this process.
Reviewed Nov. 30, 2018
I had lots of credit card debt and I heard about National Debt Relief on the radio. I also looked into a few of the other debt relief companies and I chose to go with NDR. Enrolling with them was easy to do. I talked with the representative on the phone then we discussed how much debt I had and how much money I made. For the most part, everything was okay.
But I was under the assumption that this was going to be a debt consolidation deal and they would take care of all of the debt. They told me how much I'd save by going through them, which was somewhere around 12 grand, and that the program would take three years to accomplish this. My problem with it was I thought they would pay everything off and the money I'm paying a month was to pay back a debt consolidation loan. But I found that that's not true. I can only afford so much a month to pay into my account and I didn't realize that they would only negotiate with the cash that I had with them.
So I pay them so much a month and they withdraw a cash amount from my checking account. When they make a deal with one of the creditors, they let me know that they made a deal and how much it was gonna be. Then they come back and ask for more money. I did that once, so far and other than that, they just kept me informed of when they make a deal with one of the creditors. I'm about a year into the program now and I don't think they've made much progress. Only a couple of things have been paid off and one of them wasn't even one that should have been in there. I've seriously thought about just backing out of the program and file bankruptcy. But I haven't decided yet and I don't know which is gonna be the better way to go. My credit's already gone.
Hello William,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 29, 2018
Everyone I talked to was so professional and helpful. Like talking to a good friend. Definitely answered all my questions and helped me out tremendously. Krista was so helpful and there whenever I needed her, no matter what time it was. The welcome call was also easy and very informative and the lady I talked to was wonderful. So helpful and so nice! So glad that I chose to work with this program.
Reviewed Nov. 29, 2018
All parties involved were very knowledgeable & helpful. They took the time to explain the process and assured me of what could occur. Moreover, they provided me with online tools that made the process run more efficiently. I really appreciate how the organization's counselors and representatives explained how a debt reduction program could help alleviate my current credit situation and improve my overall financial health.
Reviewed Nov. 29, 2018
Very impressed by both customer service agents. Very polite and knowledgeable. I felt that all terms wete explained and I had ample time to ask questions. The use of technology and the real time ability to walk through documents was extraordinary. It is obvious that investment in people and technology has been made.
Reviewed Nov. 29, 2018
Their staff was very helpful and explained everything. This was something I was not looking forward to and they handled it with the utmost respect. I have a friend who also joined and she recommended I use the National Debt Relief Service.
Reviewed Nov. 29, 2018
I can’t thank NDR enough for getting me out of the financial hole that I dug. Wonderful staff and open arms at any time. Those who assisted me were welcoming and assured relief in my future. Thank you so much.
Reviewed Nov. 29, 2018
Waseen made my experience much easier. I was afraid and he really helped me feel better. He was knowledgeable and kind. The welcome call was really easy and the woman was very informative and kind. I felt like I was drowning and I can now see some light!
Reviewed Nov. 29, 2018
The agent walked me through the process of settling my debt. They explained my options clearly and helped me calm down about my impending debt doom. I am still worried about my debt, but I am confident with the degree of contact and availability to my agent and NDR in general.
Reviewed Nov. 29, 2018
Nice people and open to answer every question I had. I'm excited to start this program and get out from debt. Expecting a great turnout with all the people from National Debt Relief. I can say now that I understand most of what the program is about. Thank you and God bless you all.
Reviewed Nov. 29, 2018
Matthew was very informative and transparent in dealing with our options regarding our situation. He offered sound advise and counsel in what would work in our best interest. He was thorough in explaining how the program works. All our questions were answered. Great customer service!
Reviewed Nov. 29, 2018
We are so grateful for the opportunity to get back on our feet again, financially. At our age (in our 70's) we need to get to a place of peace with our finances. Paul **, our representative, has been so kind, compassionate and understanding of our situation. He is very knowledgable and answered any questions or concerns that we had. I have been praying for a solution for us and I truly believe that we have been given an answer. Again, I cannot give enough praise to Paul. He immediately put me at ease and I felt a huge weight being lifted from my shoulders. Also, I want to Thank Toya, who gave us a welcome call. She, also, was very kind and her customer service was amazing. Thank you so much for offering this opportunity.
Reviewed Nov. 29, 2018
The initial process went very smoothly and the service representation, Nate **, was very helpful and knowledgable. Everything about the process was quite user-friendly and streamlined in terms of the paperwork and phone calls, and I was enrolled easily and quickly. The welcome call process was also helpful and the service rep answered some last-minute questions I had.
Reviewed Nov. 29, 2018
I was reluctant to work with any debt relief programs, I've heard so many negative things. I also just didn't want to just "give-up". With NDR I don't feel like I'm giving-up, I feel like I'm giving myself a chance to start over. Randy, the representative who worked with me initially was empathetic to my situation and made me feel good about moving forward. He was thorough, and moved fast. I like that. I also really appreciate the transparency that's been provided throughout the process. I'm looking forward to getting through this program and finally being able to just start over! Thank you!
Reviewed Nov. 29, 2018
It is hard to judge at this point. I just got the process going and the setup part was fairly smooth and nervous. I will judge more after everything gets fixed. I hope it goes as nice and painless as he says. I just want to be able to breathe and take care of my family a lot easier. Thank you for the simple set up process, here is to the hopefully the next couple months go well.
Reviewed Nov. 29, 2018
Everyone was very helpful, this has taken a HUGE weight off my shoulders. I appreciate you guys taking the time to listen to me and help me through this. I will definitely recommend this service to others that may need help. Thank you.
Reviewed Nov. 29, 2018
The people I spoke with were very informative and nice to work with on helping me to become debt relieved! Thank you for being available to people who are working but also are in need of hell as well. I would recommend National Debt Relief to my friends and family.
Reviewed Nov. 29, 2018
It was easy to start the process, and they have been very helpful throughout everything. National Debt Relief will help assist us to get out of debt from under all these cards. We were worried who we could rely on to help and since we just enrolled we do feel pretty comfortable. THANKS.
Reviewed Nov. 29, 2018
I am very impressed with the timely manner Mr ** got my account started. He was very knowledgeable about the entire process. I am looking forward doing business with this company. I am ready to be back on top and live a debt free life.
Reviewed Nov. 29, 2018
I was very satisfied with my experience from start to finish on the getting started process. George ** was very easy to talk to and explained everything in detail to where I could easily understand. He took time to listen and answer any questions I had. I have never had to deal with an issue like this and did not know what to expect going in, but all the folks I spoke with made me feel very comfortable with the process. I am very happy with the outcome and am very thankful I decided to contact National Debt Relieve. Thank you to all that involved in my initial setup process.
Reviewed Nov. 29, 2018
Rhoee made the entire process easy and didn't make me feel like a failure. I would recommend this program for anyone looking for a fresh start. It is scary thinking about giving up the cushion of credit cards and only relying on my salary to get by.
Becki, we're confident that you can do it and we believe in you. It seems hard at first, but we'll be here to work with you and help get you through it. Feel free to reach out with any questions or concerns, and thank you for checking in today.
Reviewed Nov. 29, 2018
Everyone I had contact with on the phone was a great help and made it easy for me to get the help I needed especially since this is a very sensitive issue and made me feel at ease and that everything was confidential.
Reviewed Nov. 29, 2018
Great customer service from helpful, polite, and professional staff. Very much appreciated assistance to reduce then eliminate personal debt. Clear directions, great follow through and speedy application and approval process. Provides welcomed relief from pressures from creditors while avoiding bankruptcy.
Reviewed Nov. 29, 2018
Had a great experience so far with professionals. Brandon and Ester both went over program in full details and very helpful. Thanks both for the help! Will definitely be recommending them to friends and family that find themselves in a situation like I am.
Reviewed Nov. 29, 2018
Everyone I have spoken to has been well informed and friendly regarding my situation. For the first time for as long as I can remember, there is a light at the end of the tunnel. I feel a huge weight has been lifted from my daily thoughts. Thank you!
Reviewed Nov. 29, 2018
I would just like to say that the people at National Debt Relief are very courteous, friendly, helpful, and extremely patient. So far, I have had positive interactions with Gary ** and the woman who answered my "welcome call". I am so sorry that I do not remember her name. Everything was handled in a timely manner and very professionally.
Reviewed Nov. 29, 2018
Customer service representatives are nice, knowledgeable and very helpful. They explain everything in detail and make themselves available to us at all times. I think this program is beneficial for people with financial difficulties like me.
Reviewed Nov. 29, 2018
Great service. I received a quick phone call from Darius that explained the process in detail. I can now sleep in peace knowing that my debt will be cleared in just a short period of time with a good payment plan. Thank you Darius and Brandy!!
Reviewed Nov. 29, 2018
I initially spoke with Mr. Michael ** and he was very helpful. I was not excited about making the call to National Debt Relief, which I'm sure most people aren't, however Michael was very professional and made the experience pleasant and he was very tolerable and polite with my questions and concerns. Thank you for all of your help.
Shannon, it's natural to feel a little skeptical at first especially when the whole process is new and there's still a lot you don't know. Please let us know if there's anything we can do to make your time with us go as smoothly as possible. Thank you for taking the time to leave a review today.
Reviewed Nov. 29, 2018
I am a new client and my first experience has been excellent. Everyone provided with the information I need to get started on my journey to a debt free situation. I look forward to working with National Debt Relief and would definitely recommend anyone needing debt assistance.
Thank you for your review. Welcome to the National Debt Relief family! The next 24-48 months will be a very exciting time for you as we help you get out of debt. Our most successful clients are the ones who ask the most questions and have the best understanding of not just what the program is and how it works, but also what's really required to succeed here. We'll continue to work with you throughout the process and encourage you to check in periodically for updates and with questions. We wish you the best of luck!
Reviewed Nov. 29, 2018
Michael is fantastic! I will be sending more folks his way! He was very clear about how the program worked and made us feel comfortable signing on. My husband and I are very excited to start moving in the right direction with our finances thanks to Michael's advice.
Reviewed Nov. 29, 2018
Chris ** was great and explained everything very well. He worked with us in getting everything done and documented right, went over every detail. Also, my phone call the next day with the agent (forgot his name). He was great as well. Great customer service, I will for sure recommend this program to anyone. Thank you.
Reviewed Nov. 29, 2018
From my initial call all the way to my welcome call, everyone has been very helpful. Alexa helped guide me to getting started and laid everything out for me very clearly. During my welcome call Laura couldn’t have been nicer and helpful. Overall an excellent experience and both women were courteous, polite, and respectful.
Reviewed Nov. 29, 2018
Hector was the guy who helped me with my welcome call. He was very forward and informative. He answer all question I had and Mark ** helped set up my program who was also very helpful and have me all information I would need.
Reviewed Nov. 29, 2018
I received excellent service from my initial contact to the end of the welcome call. My welcome call was with Shadae. She was especially patient and had answers to all my questions. Thank god for you and your organization. I feel well cared for and supported thru this process.
Reviewed Nov. 29, 2018
Last year, my husband did some research on debt relief companies and picked National Debt Relief. He had a great experience and things started flowing for him. Seeing how it rolled out, I decided to do it too, and it has gone very smoothly since. I had knocked some thousand dollars of debt that I was probably never gonna get to pay off if I had to pay just the minimum. Through NDR, I got my debts broken down, then they set me up on a payment plan and they pull the payments out of my checking account. And so in three years, I'll be covered. The creditors have also quit harassing me.
It took a burden off of both of us just to know that there's a light at the end of the tunnel. It's been so much of a blessing. These people are professional, helpful and courteous. Whenever I call I'm never on hold for five minutes, probably 30 seconds to a minute, and they are always happy to help me with anything that I need. Plus, the cost of the service seems fair. With all that, I've sent three other people to NDR as well and they've all signed with them.
Reviewed Nov. 29, 2018
National Debt Relief walked me through the enrollment process step by step. I talked to the customer service people when they set up a payment plan type deal. Once everything was enrolled, it was like a monthly cost. Their service has been good. NDR takes everything and makes it into one payment. It was an easy process and they've made everything pretty easy. We had another friend that we talked to and they enrolled with NDR as well.
Shawn, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.
Reviewed Nov. 29, 2018
Enrollment was very easy with National Debt Relief. I found that they are better in the way they answer things and the way they communicate. They were also better in the way that they set things up. If I have a problem that seems rather strange, I call the team at NDR and they're very good with explaining things to me. They always answer right away and they're very nice and understanding. The quality of their service is wonderful. Working with NDR has helped me get rid of bills that I was having a hard time paying.
Reviewed Nov. 28, 2018
I've put myself in trouble and contacting them and getting the process started was easy. Some relief. Both representatives were great. Let's hope this experience continues to be a pleasant one. My fingers, toes, and bottom crossed that I succeed through and finally get some finical relief.
Reviewed Nov. 28, 2018
This was the most Professional service and assistance I have ever been subject to. Everyone that I have contacted to enroll in this Debt solutions has been patient, courteous and very clear in providing information that I was seeking and take the time to listen to all my concerns.
Reviewed Nov. 28, 2018
The call was very Informative and detailed. They took the time to explain the process. They was also helpful when answer any questions that I had. After the both calls from the counselor and the welcome specialist, I feel comfortable of going through the program. My overall goal is to eliminate debt as much as possible.
Reviewed Nov. 28, 2018
Maryam ** and Nancy were fabulous! I have no questions about any part of the program. I was embarrassed when I had to make the call and both of them were comforting and made me feel comfortable. The plan that was laid gave me a sense of relief and I will be recommending this program to anyone and everyone who needs help!
Reviewed Nov. 28, 2018
Max was very friendly and helpful. He answered all of my questions. Also the lady that did the welcome telephone call was very considerate and didn't make us feel like we did wrong. She was very informative. I would recommend NDR to anyone who asks.
Reviewed Nov. 28, 2018
My experience with the two representatives that I dealt with were an absolute pleasure. They were very thorough and explained everything in detail. They were both very friendly and helpful and made me feel comfortable about the whole process. I feel better and relieved that I am not in this alone and have a team of people to help me get through this.
Reviewed Nov. 28, 2018
Kelly ** did an excellent job explaining all parts of the program and made sure all my questions were answered so I could make the most informed decision. She was patient and understanding while I worked through my decision and made the process easy for me.
Reviewed Nov. 28, 2018
I recently began the National Debt Relief program and everything went smooth and without any problems. They explained everything to me in terms that I could understand and things that might of been confusing. They broke it down and provided me with direct and simple answers. My debt specialist James ** was very engaging and he eased my fears about the whole process and answered all my questions. The whole process including the Welcome Call was seamless and it was void of complications and red tape. I would recommend this service and company to my family and friends.
Reviewed Nov. 28, 2018
Very friendly and understanding. I was glad to get some help as it felt like I was drowning. It is such a relief to know that I will be debt free in just a little under 3 years! We really appreciate all of the help and explanations of what the process is all about. Very Knowledgeable.
Reviewed Nov. 28, 2018
The entire experience so far has been very professional and pleasant. Rex ** is a true asset to your organization. The welcome call was very informative. I was impressed with entire process from start to enrolling to putting the program in place. My wife and myself look forward to becoming debt free with National Debt Relief.
Reviewed Nov. 28, 2018
Everything was so fast easy, I was described in detail of what the process was and my payment. I'm really excited to start this program so I can get my credit back on track. Everyone was so nice and patient when I didn't understand.
Reviewed Nov. 28, 2018
Very clear information was given, very easy to work with and understand. Was never worried that I could ask questions if I didn’t understand a detail. Customer service was very easy to talk to and very personable. Won’t hesitate to call again if I have any problems.
Reviewed Nov. 28, 2018
So far I am satisfied with the company and the employees that have assisted me so far. I look forward to having a great experience with you all as well. I had got a little confused at first but the young lady that helped me today over the phone 11/28/18 was a blast to talk to.
Reviewed Nov. 28, 2018
My experience so far has been great. Everyone I have spoken to have been very kind and thorough. Great customer service. They were very detailed on the information that was provided and made sure that I didn't have any further questions before moving on.
Reviewed Nov. 28, 2018
Everyone was very courteous and helpful. Thank you. Many things were explained to me and I was able to ask questions and their patience was appreciated. Joel ** was very kind and helpful. I will recommend this program to my family and friends. Thank you again for your help. I am very grateful.
Reviewed Nov. 28, 2018
Your representatives were very knowledgeable and professional. I was very comfortable with the process and they were very clear with going over the document. I would recommend your company and your services to a friend and look forward to being debt free in the next 2 years. Thank you for EVERYTHING.
Reviewed Nov. 28, 2018
National Debt Relief reps explained the process in an easy to understand way, The setup process is very user friendly. I would recommend National Debt Relief to anyone. The set up process is very quick and happens within 24-36 hours.
Reviewed Nov. 28, 2018
My experience was both good and encouraging. Keith ** was extremely helpful with the complete process. He made everything very easy to understand and complete the process. Thank you very much. Everyone that I talked to was very helpful and understanding which made me feel at ease.
Reviewed Nov. 28, 2018
So far this experience has been great for me. I have been hesitant to do this because I have been a little unsure about it. But everyone that I have talked to has been encouraging and positive! Hopefully the rest of the experience is the same.
Reviewed Nov. 28, 2018
I have been very happy with the courtesy and professionalism of the staff. They have taken the time to make me feel comfortable and ensure that I understand all aspects of the program. They answered all my questions fully. I would highly recommend them to my friends and family.
Reviewed Nov. 28, 2018
National Debt Relief has been a blessing since my first encounter. The staff have been informative; supportive and compassionate to my needs. The online and emails were available for me to view and or print out. Though, I have just started... The experience I received this far has been wonderful. They have given me definitely a relief, knowing that I have a support team and not alone. That I have guidance to work towards a better future.
Reviewed Nov. 28, 2018
A couple of years ago, I was in a financial situation wherein I needed to do something because I didn't have cash flow with my paycheck per month. I looked into National Debt Relief and I was contacted immediately. I felt that the service was personalized and their reps were professional. Since going with them, NDR has been very awesome in negotiating to get some of the credit card debt that was really high to be much much lower. They got balances down to a reasonable amount.
Thus far, NDRs reps have been very prompt with communication, both through email and phone calls. When there was a creditor who was trying to collect and they were trying to work out a settlement, the reps were very good about communicating with me immediately so that we could decide what's gonna work best for my program. Being with NDR has given me peace of mind. Right now, I don't have an extended credit line, but I've been able to survive. It was an important financial step in my personal life. Since then, I've recommended NDR to several other people.
Reviewed Nov. 28, 2018
I felt like this company really wanted to help us become debt free. They showed us all the way Through the company and how it works to reach the task at hand. Would recommend them to someone else. Thanks National Debt Relief.
Reviewed Nov. 28, 2018
I spoke with Adrian ** throughout the setup/enrollment process. He made the entire experience painless and easy to understand. He took the time to answer all of my questions thoroughly and made sure I understood everything about the program. I am truly excited to begin the program with NDR to get my wife and myself back on track financially and be rid of all our debt in the next few years.
Reviewed Nov. 28, 2018
Updated on 02/18/2021: National Debt Relief is incredibly helpful and it works. They do what they say they're going to do and they help get people debt-free. I have three credit cards and I'm currently almost $10,000 less in debt. Yesterday was my last payment. My credit score is going back up, so that's been very helpful. I'll have more money as well, which is nice.
Original Review: Kelli was fantastic, she explained the process very clearly and was very helpful with any questions I had. Excellent customer services and very thorough with the process and the tools that I need to help better my financial future. The information given was clear and easy to understand. The process didn't take long and I would recommend to my friends that are in need of info to help better their finances as well.
Reviewed Nov. 28, 2018
National Debt Relief has been very helpful in getting me started in the program. They have explain the program very thoroughly. Although just starting the program I am very pleased with the experience so for. I am glad to be part of the program. Thank you.
Reviewed Nov. 28, 2018
Very knowledgeable and understanding. Very nice people. Were slow and helpful in helping to understand program and to take time waiting on me to review document. Went over all documents and able to explain everything paragraph by paragraph. Very thorough. Am glad they have helped to start stress free without going through all harassment from creditors.
Reviewed Nov. 28, 2018
I have been in debt and I was living barely paycheck to paycheck. This company has set up a plan that is manageable and doable. I am excited to no longer have the stress of collectors calling and be on the road to debt free.
Reviewed Nov. 28, 2018
The person that explained everything to me I am just really happy to be in the program and get rid of the debt I have and put it all in my payment and not 10 different payments. I work two jobs I was feeling like I was drowning because the payments were just going up and I could not handle it anymore. I have reached out to my credit card company’s before but they did not want to help me at all. That you for helping me get out of this debt.
Reviewed Nov. 28, 2018
Very friendly and understanding. So glad to get some help as we just felt like we were drowning. It is such a relief to know that we will be debt free in just a little under 3 years! We really appreciate all of the help and explanations of what the process is all about.
Reviewed Nov. 28, 2018
I have not totally started the process, but so far everything seems good and has been explained to me in several ways. This was the right choice for me. Both my communication initially with the program and once it started were great.
Christine, thank you for your review. Welcome to the National Debt Relief family! The next 24-48 months will be a very exciting time for you as we help you get out of debt. Our most successful clients are the ones who ask the most questions and have the best understanding of not just what the program is and how it works, but also what's really required to succeed here. We'll continue to work with you throughout the process and encourage you to check in periodically for updates and with questions. We wish you the best of luck!
Reviewed Nov. 28, 2018
My experience with National Debt Relief was very good. They were very efficient as well as professional and walked me through the process of the program. I was very pleased with their customer service. I am happy with the way they got me started to becoming debt free. Sean and Debbie were great throughout this process. I am grateful for the program.
Reviewed Nov. 28, 2018
The service and help is very good. Things are laid out and explained clearly. It seems like a very good plan to tackle the debt and rebuild. I have read many good reviews. I am glad for the help in negotiating the debt settlements.
Reviewed Nov. 28, 2018
Contacted National Debt Relief as I lost my job and was having trouble paying my bills. They are well informed and helped me solve my credit card debt problems. All reps were very kind and no pressure. This is not what I want to do but due to job loss had no choice; glad there is a solution where I can pay my debts back and get help while doing so.
Reviewed Nov. 28, 2018
My experience so far with the National Debt Relief program has been great. Looking forward to the things to come. Both the debt specialist that provided me with help through the application process and the welcome call agent were very professional.
Reviewed Nov. 28, 2018
Naya ** and Paul ** were kind and courteous, as well as knowledgeable. They answered all of my questions with ease and made a stressful situation for me far more comfortable. I'm grateful for their assistance and for this program.
Reviewed Nov. 28, 2018
From the time I first called National Debt Relief and spoke with Lia ** until the time I spoke with Edwin ** on the welcome call I received nothing but A1 service throughout the whole process. Everyone was very professional and understanding.
Thank you for leaving feedback, Steven. We'll do our best to continue providing the same level of A-1 service you've received so far!
Reviewed Nov. 28, 2018
I have talked with 2 people so far at NDR who have been very forthcoming with information and have walked me through the process smoothly. I hope that with their help, I can get out of debt and start where I thought I would be at this point in my life.
Reviewed Nov. 28, 2018
During these times when sympathy doesn’t pay the bills, there is very little room for error. Living paycheck to paycheck makes it very difficult to weather a storm of hardship if one comes along. National Debt Relief understood my situation and provided a realistic timeline for recovery. Thank you.
Mark, we understand all too well how quickly life can change and how unpredictable it can be. We are confident that you made the right decision by enrolling in our program. We will help provide the tools you need to handle any unexpected hardships better than you may have been able to on your own. Thanks for taking the time to leave feedback today and we wish you the best!
Reviewed Nov. 28, 2018
The information I have received was very helpful, and informative! I would definitely recommend this program to a friend! The representatives that helped me get started were very professional, and courteous. Great start! I am happy to be on my way to being debt free!
Reviewed Nov. 28, 2018
So far this process has been very good. I’m glad I made the choice to get financially healthy. Look forward to participating and becoming successful in becoming debt free. Thank you Patrick and Kathleen for your courteous conversation. Looking forward to getting started.
Lori, we're glad to hear that the process has been positive so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.
Reviewed Nov. 28, 2018
The staff were very helpful and took their time to explain everything. Gave me ample time to ask questions and go over my concerns with me. I'm looking forward in getting my finances back on track and with the help from NDR, I hope to achieve this goal.
And we're looking forward to working with you to attain your goal as well. Please make sure to reach out to Client Success if you have any questions or need to review the account. We're always happy to help! Thank you for leaving feedback today.
Reviewed Nov. 28, 2018
My mother has credit card debt. We did a bit of internet research and National Debt Relief had good feedback online. I really liked the person that we worked with to help us get set up. She was very helpful. She set out a program for her to be able to negotiate for her credit card debt. She looked at the numbers and she helped walk us through what the monthly payments would be, how the company would help my mom out, and within a few months, they were able to settle two of her accounts, so that was nice. It’s been straightforward and that’s what we appreciated. Everyone that we’ve talked to has been wonderful as well. Even the underwriters were really nice explaining things before settlement.
It was a bit daunting in the beginning, but their rep did a great job of breaking down everything, and she’s still available even I know she had a client who just called her. It’s a very personable process, and I think that’s what’s good. It’s not like you’re just calling an 800 number, and this person won’t be around in a year. I actually called her two years later and she was still there.
Reviewed Nov. 28, 2018
I was getting over my head with credit cards stuff and I didn't wanna file bankruptcy. I checked the internet and the ratings, and National Debt Relief was one of the top companies as far as debt relief. So I called them, and they pretty much told me exactly what it was all about. They sent me a packet where I wrote down everything and why I wanted to file on. They also sent me a booklet explaining everything. I faxed all the information to them, and according to the amount of what I've filed, they told me what my payment was gonna be per month.
After about six months of being with them, they were able to start making payments with my creditors and to the set of payment rates. It's just been about a year and a half that I've been with them, and I'm very happy. They’ve been really, really nice. There was only one person that I talked to that misinformed about some of my withdrawals with my account. When I told another representative about it, she said they would never talk to me in that way and never set that up. It was putting more stress on me than what it should be, and I told them I would never pay more per month than what was negotiated. But the rep straightened it out real good. I didn’t have to make a payment for one month to get me back on track, and it was pretty nice.
The service is great. They text or call me, and then they text me with whatever agreements that they make and the payment arrangements, and tell me the amount that's gonna come out of my monthly payment. They also give me a list of all the withdrawal dates that's gonna happen. They stay right on top and lets you know exactly what's going on with your money. They've done me very well. It'll be about three years before I'd get out of my debt according to them. It could be sooner, but it took a lot of stress off of me. I would highly recommend National Debt Relief to anybody who has a problem with debt.
Reviewed Nov. 28, 2018
I went unemployed for a while and had a bunch of credit card debts. It was getting too much. I looked on the internet, read about National Debt Relief and I liked what they said better than the other one. The enrollment process with NDR was painless. They asked for my social security number and other information to prove my identification, a list of questionnaires, my hardship and a list of my debts. They took it from there and whenever I got an offer, they would contact me right away and make sure it was agreeable for me and I could afford to go that route. I'm about 60-some percent complete with the process. Since I entered into their program, my credit score has gone up.
I would usually call NDR and the reps would tell me what was going on, what they agreed and what the percentage of the debt got erased. The negotiators were a team and they don't just say yes without my approval. They would call me up and then send me a copy of what they needed down on the payment plan and then how much the monthly fee. Usually, if it's over a year, they would take the money out within the six months and have an account for me. So, I don't have to worry about anything. I'm comfortable working with NDR and it has taken a lot of stress out of my life. The quality of their service is well over the cost. NDR is an A+ company to help people through in times of need.
Reviewed Nov. 27, 2018
Gilbert, was very professional and thoroughly explained how the application process. Easy to understand by explaining all the step and how I would benefit in the long run. Gilbert, answered all my question or options that would benefit me. Thank you.
Reviewed Nov. 27, 2018
Awesome, well trained, seem to know what they are talking about. Need keep up the good work, very professional. Just keep it up. Thanks you so much. Can't wait to get out of debt with you guys, will interested to work on my next credit card.
Reviewed Nov. 27, 2018
Very knowledgeable staff, explained all the process and were so patient. They answered all my questions. They made bad situation much easier for me. I would recommend any person who needs to resolve the debt to contact this company. Thank you.
Reviewed Nov. 27, 2018
Good program. Oscar ** was very helpful and kind. Was very easy to make the decision after he explained all to us. For sure, we will recommend the service to other people that need to solve financial problems. Thank you!!!
Reviewed Nov. 27, 2018
Everything was great and everyone was very helpful to help my current situation become better. Everyone I spoke to was able to answer my questions and make things clear to me. It was definitely a great experience and I would recommend this service to anyone who would need it.
Reviewed Nov. 27, 2018
I am stressed with debt that I've been struggling to pay. The customer service representative was kind and very supportive. They were very informative and understanding of the personal strain, and nervous worry of making this discussion. I felt that they took a personal approach in helping and supporting my situation and went above their duties to put at ease.
Reviewed Nov. 27, 2018
Customer service representative was polite and kind. I ended the welcome call knowing exactly what I had to do next. She read through the steps clearly and slow enough for me to understand. I look forward to being debt free in 45 months.
Reviewed Nov. 27, 2018
Ed ** & Michelle ** did a wonderful job getting me enrolled and explaining everything to me. They were patient and took time to answer all the questions that I had during this process. I'm looking forward to the light at the end of the tunnel and getting everything back on track!
Reviewed Nov. 27, 2018
The representatives were wonderful. Made the experience very easy and they were very kind during the process. The programs available are so exciting and my husband and I can finally sleep at night without the worry of how we will ever get out of the mess we got ourselves into! Thank you for the wonderful service you offer!
Reviewed Nov. 27, 2018
I experienced expedient, professional and courteous service from your staff. Needless to say, I am extremely grateful for your help and support. I have been in financial distress ever since caring for my mother and upon incurring her burial expenses in March of this year. As retiree on a fixed income your service will alleviate my financial situation. Thank you!
Reviewed Nov. 27, 2018
Thank you for making a difficult process as easy as it can be. The representative that helped me was very understanding and knowledgeable. He was willing to answer all of my questions. Hopefully the end result is what is expected.
Reviewed Nov. 27, 2018
Thus far it has been a great experience working with Timothy setting up the account and the welcome call was nice. The woman I spoke with on the phone was very pleasant and thorough. I’m looking for working thru getting rid of my debt.
Reviewed Nov. 27, 2018
I would like to thank a few people for making this happen for me. Greg ** and Naya ** thank you so much for being so nice and answering my questions and concerns. It really shows there are still nice people out there willing to help and not just care about their jobs but people as well. Thank you so much and thanks to Rose as well. Thanks again for all you do.
Reviewed Nov. 27, 2018
It was a great experience. They answer all my question and customer service did well. There a lot question I had and they follow me answering my question showing me step by step. They were also very nice and well manner threw the phone. Thank you.
Reviewed Nov. 27, 2018
I have been suffering with debt for years now and did not know where to turn. At no point did I feel judged or embarrassed when talking with service members about my financial issues. They walked me through the entire process thoroughly and offered support and guidance. I am so incredibly grateful.
Reviewed Nov. 27, 2018
Really helped me get through the toughest part... asking for help. The staff has been very helpful through a very difficult situation for me and my family - I did not feel like they were judging me but the complete opposite.
Reviewed Nov. 27, 2018
I’m really grateful for this service. I am ready to turn a new page and Brian and his team have been really helpful in answering all my question and helping me move forward. It’s a long but worthwhile process for me and my family!
Reviewed Nov. 27, 2018
I've recently enrolled in the program and have enjoyed my experience with the two people I've worked with over the phone for my enrollment and welcome call. They make me feel comfortable and confident and trusting in this program! I would suggest that if anyone is struggling with debt, give these guys a call.
Reviewed Nov. 27, 2018
I can breath easier. Excited to get out of debt. The process to about an hour and the representative was very kind and understanding. Would definitely recommend to anyone seeking peace is mind. Thank you thank you. It's always darkest before the dawn.
Reviewed Nov. 27, 2018
Frank ** was very helpful with my welcome call, explaining the process thoroughly while answering my questions succinctly. I am grateful for NDR and going forward am very optimistic about the programs potential to relieve the stressful burden of debt.
Reviewed Nov. 27, 2018
All of the people we have worked with on this have been excellent. Extremely helpful and friendly. Did not make us feel embarrassed to have to do this. Explained everything and took the time to answer all our questions. Thank you.
Reviewed Nov. 27, 2018
Edgar ** was such a pleasure to speak with. His friendliness and professionalism made me feel at ease, and where I was feeling unsure, his knowledge did smooth things out. I am so well pleased that I made this decision.
Reviewed Nov. 27, 2018
My overall experience with National Debt Relief was a very positive one. The customer care representative Didi was very professional, patient and thorough. He made the process very easy and walked me through it one step at a time. He seemed to be very understanding of my situation. I would definitely recommend their services to anyone in a similar debt situation.
Reviewed Nov. 27, 2018
I had a very good experience with everyone that helped me. Very kind and patient with me. I really enjoyed it thanks to everyone that I spoke with. Love them all. I would recommend them to family and friends. I wished I had known about this company sooner. If I hear of anyone even if I don't know them personal I would tell them about this company. I had such a good experience with everyone but I don't want to be in this position in the near future. Your employees are very knowledgeable. Everyone that I talked with made me feel comfortable. I hope everyone have a good holiday. Can't wait to get started with the employees talking with mr ** again. When talking with everyone I felt warm caring vibes. You have good people working for your company. I feel so happy just talking about themm Have a happy and loving Christmas and New Year.
Reviewed Nov. 27, 2018
There was a time when I had a lot of debt. I had gotten in over my head and I was unable to make my payments regularly. I went to NDR and thus far they've been doing a good job. I can call and get great service from their staff. Besides taking care of the people whom I owed my debt to, they also let me know when they pay off one of my bills. Recently, I called NDR because a creditor was trying to take me to court. NDR let me give them the date and their reps said they would try to get someone to help me. They've taken care of all my businesses and I haven't had a lot of creditors calling me since they took over. I highly recommend this company.
Cora, thank you for leaving feedback today. It has been our pleasure working with you throughout the process and taking some of that stress off of you. Please let us know how we can help make the process even smoother.
Reviewed Nov. 27, 2018
Que ** has been great! He held my hand through making the decision to push forward with this decision. And Mr. ** made sure I knew what I was getting into and that there is always support as I process all this information. It has been an all around good experience!
Reviewed Nov. 27, 2018
I was well versed by your representatives. They seemed very knowledgeable and were able to assist me with any questions. All information was explained in detail. I was not made to feel embarrassed about my debt situation. I think this will be a great program to help me get out of debt.
Reviewed Nov. 27, 2018
Need help. My debt. Can't afford paying it off anymore. That's why I choice National Debt Relief. They are professional agent, very helpful and explain all the detail. What do I have to do. I hope I could get thru of my situation done by this company.
Reviewed Nov. 27, 2018
The rep I worked with was helpful, insightful, patient, friendly and informative. This was a tough hurdle to tackle, he made it easier. I started this process scared and frustrated, James made it simple and concise; I’m now hopeful and relieved!
Reviewed Nov. 27, 2018
Customer service very polite, have patience and willing to help. Called when they said they would. Very detailed of what is needed from customer and painless. Ramzy was so awesome. looking forward to be debt free and sleep better at night.
Reviewed Nov. 27, 2018
The people who called me gave me all the information I needed and are will to help me get out of my debt. They were positive and very enthusiastic. The process was so fast and easy. I really appreciate their help.
Reviewed Nov. 27, 2018
I really appreciate the help of National Debt Relief for helping my problem... I'm glad you offer the help for me. I'm really happy... Thank you so much... I do my responsibility to pay the amount that I need to pay every month.
Reviewed Nov. 27, 2018
I was with Municipal Credit and their Money Management Program, and they refused to take Wells Fargo's card because it was too soon. I was having problems making payments to Wells Fargo due to the fact they were $13,000. They were requesting almost $300 monthly payment. I didn’t have enough money for the other creditors and they are calling and harassing me. Municipal Credit Union has been harassing me as well.
I tried digging into other places to see if I could get the Wells Fargo account in. I signed up with National Debt Relief's program and they took Capitol One because they already sent me to court. They settled it already because Capitol One sent letters to National Debt Relief, and they try to get to that creditor as soon as possible before it escalates to something else. But NDR haven't solved all my creditors. They only say that if I don’t have enough money in my account, they cannot get to them.
NDR came forward and settled my Wells Fargo account. They knocked it down to $4,000 from $13,000. I have to pay $386 for nine months while neglecting other creditors. I got happy when that happened but then, I had to fill a 1099 form to solve the problem if the IRS attacked me. I give NDR a monthly payment of $498. I asked them where it was going and they told me that they removed $386 because of the settlement that they negotiated with Wells Fargo. Then they told me that I have to put $200 more so they can negotiate with the other creditors.
Hello Elizabeth,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Nov. 26, 2018
Your team, has thus far treated me with the utmost respect. I thank you. The fact that I needed this type of help was hard to swallow, but your team has been understanding, courteous, and professional. I look forward to becoming one of your success stories.
Reviewed Nov. 26, 2018
Today, Mr. Michael ** helped me to turn my life around. He was professional, personable, polite, kind, helpful, pleasant, honest, trustworthy, and a lifesaver. I cannot speak highly enough about his warmth and level of commitment towards providing a positive experience. Several times during our conversation, I found myself thinking, "wow, he's in a great mood," and "what fantastic customer service!" Please treasure him, and reward him with a raise... I can't remember the last time I heard a customer service agent smiling. Thank you.
Stephanie, what a wonderful review! We've made sure to recognize the agent who helped you. Thank you for letting us know, and please let us know if you have any other questions or concerns.
Reviewed Nov. 26, 2018
Outstanding customer service, they answered all of our questions, helped us simplify our credit card and unsecured loan payments into one low payment per month and explained our options thoroughly, would recommend to anyone with credit card and unsecured debt.
Reviewed Nov. 26, 2018
This was a huge step for me to even reach out to try to resolve my debt. I know that lots of Americans have debt, but it’s still such a difficult and embarrassing topic for me. My experience so far has been amazing. Everyone I’ve spoken to has been patient, kind, and helpful. I am so incredibly happy that I finally made the call today. Y’all are wonderful. Thank you so much!
Mallory, we know that initial step can be a hard one, but we're glad you reached out. You never need to feel embarrassed about your situation; we're here to help and guide you on your journey toward being debt-free. Thank you for telling us about your experience today.
Reviewed Nov. 26, 2018
The staff at National Debt Relief were knowledgeable, professional, courteous and even used humor to lighten the situation. I would recommend this service to friends and/or family who are serious about getting out of debt (especially credit card debt) in a few short years.
Reviewed Nov. 26, 2018
Thank you for making my experience with National Debt Relief a pleaser experience. Also thank you for your quick response and professionalism. I would also recommend your services to my family and friends. I'm looking forward to a fresh new start by joining and using the services provided by National Debt Relief program.
Reviewed Nov. 26, 2018
Applying for the NDR program was definitely an easy process. Much of that credit should go to Lindsay **. His followup and extreme thoroughness of how the program works gave us the peace of mind we needed to move forward with NDR. We are excited to begin this journey and be debt free as quickly as possible.
Reviewed Nov. 26, 2018
Outstanding service flawless. Took the stress out off my current life situation. Definitely took the noose off my neck. The salesman was on point and had me approved in under an hour. I look forward to my financial freedom. The amount of money I saved is incredible.
Reviewed Nov. 26, 2018
Easy to talk to and if I had any questions, willing to stop and answer or find out questions I had. She was calm easy to understand. She went over all the forms I had to sign and fill out and scan and then email to the success email.
Reviewed Nov. 26, 2018
So far so good. Just getting started. Thanks for being there for me. I went with NationWide first. Boy what a mistake. I was confused. Thanks to Shawn, he got me on the right path. Can't wait to be debt free. This has been a good lesson for me on how fast you can get out of control. Thanks again.
Reviewed Nov. 26, 2018
Company representative was knowledgeable, friendly and professional. The program is going to prevent me from having to declare bankruptcy. Everyone at National Debt Relief has been very helpful and understanding. I have never been made to feel as if I should be ashamed of my problem, only that sometimes things go wrong and this is the best way to proceed getting back on track.
Dealing with a heavy debt load is already stressful enough without having to deal with feeling judged. We understand that sometimes unexpected events occur over which you have no control. Our goal as always is to provide help to those who are willing to ask, judgment-free. We're glad that we could provide you with a safe place to discuss your situation and come up with a plan to help. Thank you for placing your trust in us and we look forward to helping you become debt-free.
Reviewed Nov. 26, 2018
Very knowledgeable and very helpful. They explained everything in a way that I could understand. Gave me numbers that I could call and ask questions. Explained to me the process. They told me what to do when creditors calls. I am very satisfied at this point.
Ellen, it's good to hear that things are going well so far. We always want to provide the best service we possibly can so let us know if there are any other tools we can provide to help in this regard. Thank you for leaving a review.
Reviewed Nov. 26, 2018
When I called up National Debt Relief, they were very helpful. They have everything that was needed ready, so I can sign the papers online. It was very seamless. The people I worked with were very friendly, polite, and knowledgeable. I've talked to the phone people, and they went over the records on what was going on. They keep me updated every time I call. National Debt Relief works hard to get things resolved, and they had resolved about half of our debt already.
Reviewed Nov. 26, 2018
Enrolling with National Debt Relief was simple. I'm currently halfway through my program and it has helped me in paying off my debt. I'm also happy with the cost considering the service I get.
Reviewed Nov. 25, 2018
I got hurt on my job, and the people at my job didn't want to pay me. The only little money I had, I had to try to get these credit cards fee, so I went with National Debt Relief for their service. They told me settling all my debts would take about two years. Once NDR opened my account and when I started getting some funds in, they take the payment right out of my account and put it in another account that's paying off some of the debt. The NDR reps call from time to time to update me on my debt and on what's going on. So far, as long as things are getting done, I am very grateful for that, because I could've been really jammed up here. Working with NDR's program has been good and everything has been all right.
Reviewed Nov. 25, 2018
National Debt Relief helped as far as how much payment I have. It's a lot cheaper than having multiple credit cards. When I enrolled with them, they asked how much debt I had, then they calculated my payment based on what I make. They weren't rude, and they've helped me save a lot of money. I've only been on the program for a couple of months and they've already closed down two of my credit cards. They said I'm on a five-year program but that's already two of my credit cards paid off. It's been a pretty good experience.
Reviewed Nov. 24, 2018
Joshua and my Welcome person were helpful, reassuring and very precise about the process about help with my debt resolution. I feel confident and relieved. I have ever gone through this type of experience and I feel sure that I have chosen a wonderful company. Thank you for your reassurance.
Reviewed Nov. 24, 2018
I appreciate the time and depth the customer service representatives have spent with us explaining all aspects of the program. We feel confident that NDR will help resolve our debt in a way that’s manageable. Creditors can be very hassling and with this program we feel a lot less stress due to the fact that the NDR representatives deal directly with them on your behalf.
Corrine, it's good to hear we helped to reduce your stress by dealing with your creditors. Remember, if you ever have any questions, our Client Success agents are always happy to answer them and to provide the guidance you need to be successful. Thank you for leaving feedback today.
Reviewed Nov. 24, 2018
Your Company not only made me feel welcome but also made me feel confident and secure about me taking this leap of faith. Thank You for helping me along this journey to becoming better aware and also heading towards becoming debt free.
Reviewed Nov. 24, 2018
JaKeith made the experience less painful than I expected. He is professional and very knowledgeable. The Welcome Package was presented to me by Simon. It was a lot to comprehend but he was patient w/ me. Thank you for helping me get a handle on my credit card debt.
Thank you for taking the time to leave feedback today, Valorie. Our agents are the best at what they do, and we're glad to hear that the process wasn't as stressful as you imagined it would be. We encourage you to contact us any time you have questions or would like to review your account.
Reviewed Nov. 24, 2018
The first time I talked to National Debt Relief, it took more than an hour and a half because I had a lot of questions and concerns. I was really paranoid about it being a scam. But they were really nice and they made me feel comfortable. Every time I called NDR, it was a different person, but it was all smooth. It was a longer process than I anticipated, but my debt was high with my private student loans. They helped me and it fixed my debt. Working with NDR cut my student debt in half. I still have a couple of years to go when it comes to finishing it, but I’m definitely on my way, and way more than I would’ve been without NDR.
I was very skeptical during the first year and a half into the program because that was about how long it took before anything got negotiated. I needed to save up a certain percentage of my debt in order for NDR to truly start the negotiation process. So, it gave me a lot of anxiety for the year and half, because I was making $760 payments for that amount of time but nothing was being done. I felt like I was paying blind. The one thing that made me feel better was that NDR would send me things with lawyers and things showing me that they are a legitimate business. Once I saved the amount of money they needed from me, the process started moving a lot quicker. All of the promises that were made were successful. The payment plans worked out fine. I'm still paying $760 a month and that is very high, but the end goal was that I would be debt-free by the time I was 30. So, that comes with the price essentially.
Hello Jamie,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Nov. 24, 2018
Great job, keep up good work. Thank you for being patient, you guys have a merry chirstmas and a happy new year. You guys are pros. Thank you for all the information that I needed at this time. God bless you all. I will stay in touch with you all.
Reviewed Nov. 24, 2018
Great to work with people that want to help me get back on track financially. They walked me through the process and made me feel comfortable about a terrible situation. I look forward to working with them. Financial freedom was once a dream, now it may be a reality.
Reviewed Nov. 24, 2018
Everyone was so helpful and patient as I asked multiple questions, sometimes more than one. Can't wait to get debt free! I've been trying to figure out what to do, and was direct to National Debt Relief. I will definitely share this company with my friends and family. Such a huge relief knowing I'm on my way to being debt free and staying debt free! Thank you!
Reviewed Nov. 24, 2018
I was desperate about my credit debt and don't know how to resolve this problem till I receive an email. So I told myself why not to try, there's nothing to lose anyway. Glad I did apply cause now I feel the weight lift off my shoulder.
Reviewed Nov. 24, 2018
My husband and I had adopted a bunch of kids. We are old and stupid, living on social security, and we had drawn up a tremendous amount of debts. I don't know how it got out of hand, but we needed some way of giving something. National Debt Relief made arrangements to pay off about half of what we owed. In order to enroll, we had to list all of our monthly bills and our monthly income, and they set up what was fair for everybody.
The people I worked with seemed knowledgeable and they answered the questions that I asked. I checked and it seemed like NDR had a good program. Besides, everything I read about them, and whoever negotiated with, they send a book and you fill in all the stuff and they help you if somebody calls and is not happy. You can let them know. Home Depot did not care to participate and so they had sold the debt. The people that bought the debt called and I called National Debt Relief and gave them the information.
They contacted the people, and it is being worked out as $100 a month. It ended up being about half of what we would have had to pay and being paid forever since there is no interest involved in this. In addition, the bank let me know every month so I can go online and see what comes out and what's being paid. When they agreed to this Home Depot fiasco, they sent me a, “Did I agree to this settlement that they had worked out with the people?” and I agreed, and printed it up, and everything just seems above board with it.
So far, we're about halfway through the program. We've been doing it for almost two years now and they just take out the money every month and they pay out what needs to be paid out. Since working with National Debt Relief, they made us not have to worry about trying to get out of the mess we made. We would’ve not been able to survive if we keep trying to pay everybody, and this kept us from being in litigation. And so, they made our life easier. While we still owe money and we're still paying it, but not the price we were having to pay before.
Reviewed Nov. 24, 2018
It was fairly easy to enroll in National Debt Relief's program. They just asked questions like what we could afford versus what we could not, filled out documents, scanned some information in, and then we were set up. Everything was resolved and I only have five payments left. My negotiator worked everything out and was very easy to get along with. I'll be debt-free in about five months.
Reviewed Nov. 23, 2018
Everyone that I've spoken with has been incredibly helpful & friendly. I really feel like they want to help you. For the first time in a long time, I feel comfortable with what my financial future looks like. Thank you. Definitely recommended.
Reviewed Nov. 23, 2018
Everything was clear, seemed to be thorough, all my questions were answered with confidence and clarity. I felt at ease during our interview and was confident my financial future was in good hands. Glad I called. Can't wait to graduate.
Reviewed Nov. 23, 2018
Both people I dealt with - Edwin ** and Rosa were wonderful. They explained everything thoroughly and put my mind at ease with enrollment into the program. I have a huge sense of relief as I embark on the journey to become debt relief.
Reviewed Nov. 23, 2018
Have only just begun and haven't had enough experience yet to comment more. I am really not comfortable not paying my bills and NDR not connecting with creditors until 4-6 months after my welcome call. I also don't understand how a monthly payment amount can be established without dialog with said creditors.
Hello James,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427
Reviewed Nov. 23, 2018
I called without really knowing what to expect and less than 2 hours later finished the enrollment with a really good feeling. The enrollment agent and underwriter were professional and explained everything with me making sure I understood everything. I have been barely keeping my head above water with credit cards for years and I finally see a way out.
Reviewed Nov. 23, 2018
The experience of requesting their services in general has been very good and attention received from the employees Greg ** and the employee who attended our Welcome Call has been unbeatable they were very professional, delicate and respectful in their treatment.
Reviewed Nov. 23, 2018
The workers explained everything in detail. They were friendly and helpful. They were prompt in calling me. I did not have any problems in understanding the program. I am looking forward to being debt free and hope the staff continues to be helpful.
Reviewed Nov. 23, 2018
Although this journey will be hard no doubt, I already feel better about my financial situation... The rep was very informative and supportive and I’m looking forward to finally have freedom from my debt so that I may be able to achieve what I want from life.
Reviewed Nov. 23, 2018
With the initial call and the welcome call, I was given honest, complete, and extremely helpful info. I felt like I was not being judged and that people were there to help me. So grateful for this service! I appreciate all the resources that will help me work through this debt. And so glad for the legal assistance as well!
Reviewed Nov. 23, 2018
Great service, everything was explained to me in detail and on paper. Everybody was very kind and professional and also patient with me. Thanks and I also are planning to keep my part as planned. I am looking to get out debt. Thanks.
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