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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 142 Reviews 20925 - 21075
    Verified purchase
    Staff

    Reviewed Sept. 15, 2019

    I needed help getting my debts paid down, so I sought National Debt Relief’s services. Enrollment was easy and my experience with their rep was awesome. The rep I worked with did a great job. They also keep me in the loop and I know what's going on. I'm about two years into the program and there’s one more account we’re working on. This service has helped me out a lot, so if somebody asks about it, I will recommend it.

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    ProcessTransparency

    Reviewed Sept. 15, 2019

    I was troubled when I received a notice at my home. I made a call to National Debt Relief and talked to a rep. NDR told me that going through them might be the best way as I just needed one payment. I decided to go with them and so far, my experience with NDR has been going okay. Four months after I first started, they sorted out a big loan of 49,000. I've been making monthly payments but after that, I haven't seen any other creditor resolved. I keep on getting a notice from them that one of them filed a case against me. NDR says they're working on it, but there are no updates. The process is very very slow. I pay 1,460 a month and I've made 13 payments so far. That's over $20,000 that I paid and I was never late. But, if you look at how much I've paid to my creditors, it's less than five to 7,000. My account shows zero that I'm able to negotiate without the creditors because the account has no money as the rest of the money has gone to the fees.

    When I first started with NDR there was progress and I was happy with their performance. The last four, five months, there's no progress at all. I don't care how much money they pay the creditor but they should at least settle my debt so the creditors don't go to court against me. NDR should have their own procedure to go through the fees. I would not recommend this service to anybody right now. I'm not too confident with it.

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    National Debt Relief
    Response from National Debt Relief
    Hello Waqas,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2019

    At first I didn’t think the program was serious. As the agent Ron ** went through the process step by step, I became to believe that this program in the right way to become debt free and get my life back. I am very Grateful for the customer service.

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    Verified purchase
    Process

    Reviewed Sept. 14, 2019

    We have just begun our journey with NDR and I am feeling confident that this program will help us get out of debt and to begin to relax. NDR is very animate on making sure that this is what we want to do as we have to take some bad with a lot of good. Thank you NDR.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    They were so nice and patient with us. What a relief!!! We can finally get some breathing room from creditors!! We didn’t want to file bankruptcy and now we don’t have to. The stress that we’ve been under was incredible!! Now we can finally have some peace in our life!!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 14, 2019

    So far they have walked me through everything and how the process works and what happens during the time of this process. I’m excited to be finally getting my debt taken care of and that someone was willing to walk me through the process to see how this was done. Excellent service as well.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 14, 2019

    Ryan and Robbie were both very informative and explained the process clearly. They also asked/reviewed my information several times to maintain accuracy. Nice and Professional. They are an asset to National Debt Relief. I hope this is the path I can use to gain financial freedom.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    I was very satisfied with the help I received when signing up for debt relief. The support team was very understanding of any reservations and took the time to resolve said reservations. At no time during the sign up process did I feel pressured to accept this program. I am grateful and satisfied with the team's effort to assist me in my current situation, I am looking forward to see what your company can do to relieve my debt situation.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 14, 2019

    Helpful and easy to understand people that have helped me start this process of becoming debt free! I feel very happy to get rid of this debt. I was drowning in minimum payments and wouldn't pay off this debt for many year. Thanks National Debt Relief!

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 14, 2019

    Demetrius ** was so wonderful to work with. He explained everything very thoroughly and was such a nice guy. The nice gal that confirmed everything was also very nice and knowledgable and great to work with. I feel a big weight has been lifted off my shoulders. Thank you!

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    Verified purchase

    Reviewed Sept. 14, 2019

    Awesome. Keep on the good job you guys are doing. Will ever recommend this website to everyone who needs help. Also they helped me to settled down my debt and now release from all this stress and frustration. Thank you guys.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 14, 2019

    Marissa and Robbie took the time and patience to explain everything to me. They were so kind and sweet and I am so thankful. Very great customer service! I understand everything and they were very helpful. They did an amazing job and they’re great!

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 14, 2019

    Hogan ** was more than helpful when I called. The process is thoroughly explained to you. It was nice to know that they are there to help you get out of debt as opposed to taking all your money and putting you into further debt.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    Katrina and the representative from the Welcome Team were very thorough and allowed me to feel comfortable with enrolling in a debt resolution company. They answered all my questions and had extreme empathy to my situation and assured me that I was making the right decision for me and my family.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    Canaan ** was great, I was nervous at first but he showed me how it works. I have six accounts that are maxed out, Canaan told me he works with all of my creditors, I was so impressed that National Debt Relief was so well known.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 14, 2019

    Every one that I spoke to and worked with was very pleasant. They made sure that I understood that program and procedures. They were very professional and friendly. Angel in my opinion put a lot of effort in to helping through the entire process. The process went smoothly and timely. I would recommend NDR to anyone.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2019

    I had such a great experience dealing with National Debt Relief. Their customer service is wonderful and everything was explained so well. I finally feel stress free! I would definitely recommend National Debt Relief to a friend! Thank you very much for such a wonderful experience!!

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    National Debt Relief
    Response from National Debt Relief
    Hello Erica,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2019

    Whomever I spoke with during my Welcome Call was extremely hard to understand. It seemed as though they read from their script far too fast, as if they knew if by heart and have said it thousands of times. To compound the problem, they spoke very softly and their voice was often over shadowed by background noise on her end. I had to have her repeat statements on numerous occasions, extending an already lengthy call. My concern is that with such an important, and nerve racking situation, one would think that the customer should be able understand every word spoken.

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    StaffProcessTransparency

    Reviewed Sept. 14, 2019

    Jasmine was very thorough and helpful. She explained everything to me about the program and was very professional; she would stop to see if I have any questions and then continue. Everyone that I have spoken with during this process has been very friendly and welcoming and made sure all my questions and concerns were answered.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2019

    Hello, I had a great experience with talking to a rep to get to know more about National Debt Relief. Everyone was very helpful and pleasant. They answers all my questions in a friendly manners. Thank you so much! The process was quick and the rep went through the steps with me.

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    Verified purchase

    Reviewed Sept. 14, 2019

    The representative explained each item to me so I could understand before I signed the legal document. He explained the fees that are already included in the biweekly payment that will be taken from my checking account. It will be put into an account setup in my name to show creditors that I am making a good faith effort to settle all debts.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    I will say that Waseem and the support staff at NDR did an excellent job at not making me feel pressured, being informative and available. Everyone worked around my busy schedule to make sure that my immediate concerns were addressed. It makes me glad that my research lead me to this team.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    Each person I dealt with was very thorough, professional and helpful. They answered all of my questions, and helped me to include everything I needed to help to settle this debt. I would definitely refer friends in this kind of need to call upon National Debt Relief. Thanks so much!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 14, 2019

    The reps are very transactional. You can tell they’re reading scripts the entire conversation. Adrian was very good at answering my questions and helpful during this process. The process is scary and the reps have lots of opportunity when it comes to showing empathy.

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    National Debt Relief
    Response from National Debt Relief
    Hello Charlene,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 14, 2019

    National Debt Relief was on top of the list over other companies. They were the first company that I called and getting enrolled with them was really easy. I like the relief that I get that I don’t have to deal with this stuff. I know someone’s on it and taking care of it. Things have been fantastic with their rep and they have communicated with me very well throughout the process. If I don’t respond to an email within a couple of days, they would call me. They have also worked very well on my payment plan. And every time I’ve needed to change something, they’ve been there. I’ve gotten about four credit cards paid off and it’s nice knowing my credit’s gonna start going up soon.

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    Verified purchase

    Reviewed Sept. 14, 2019

    The enrollment process of National Debt Relief was okay. I sent them a letter which I received from Wells Fargo and that was regarding the credit card and they gave me a package. I didn’t get any feedback for that. They said that they received the letter. They sent an email that they acknowledge the receipt. After that, nobody came back to tell me if they have already negotiated or not and what is going on with them. The negotiation process is quite a little slow. This is what I want to make it fast in order for me to get out of this debt situation.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 13, 2019

    Employees were friendly, professional, clear and helpful. Smooth easy process to get started. No obligations, no coercion, no pressure just straightforward help in resolving financial debt issues. I would recommend this service to any friend or relative looking for debt relief solutions.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2019

    Christopher was very nice and understanding, he took the time to listen to me, explained everything. Never once did I feel like I was being sold into something. The gentleman I had the welcome with was also great. Unfortunately we had phone issues with the phone so I do not know his name.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Amazing!! Anyone I talked to made me feel comfortable. I had many questions and they were answered quickly and very thoroughly. Some times the questions were difficult but once again they stuck with me. God bless them!! Yes. A big sigh of relief from me. So grateful for National Debt.

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    Verified purchase
    Customer ServiceOnline & AppStaffProcess

    Reviewed Sept. 13, 2019

    Awesome experience! Very professional! Will highly recommend National Debt Relief program to anyone in need of debt relief. I was extremely impressed with Gary ** and the Welcome Team phone call. The process was quick and easy! The application was not complicated and all of my questions were answered to my satisfaction.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 13, 2019

    The National Debt Relief team was super helpful and informed me about all the steps for the enrolled program. Bill and Isis were informative and executed the process swiftly and efficiently. I will definitely recommend this process to family and friends who may be struggling with debt in the future. Thanks for helping me through the first steps of getting my life back on track. It will be a long road but I look forward to its end.

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    Verified purchase
    ProcessTransparency

    Reviewed Sept. 13, 2019

    This process was well explained and thorough and was completed in a timely manner. They provided a few different options and assisted me in choosing the right one. They provided a reasonable monthly payment that I can afford. They also provided a good timeline on the completion of this program.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Am very happy, to get to know that a company like the National Debt Relief program is out there to help someone like me, I appreciate their honesty and professionalism, I couldn’t have done this without Marcus and his team.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2019

    Everyone I talked to was friendly and informative. Answered every question I had. I was a little skeptical about using NDR but they made it clear and easy to understand the process. I would recommend National Debt Relief to anyone that needs a little help with their debt.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 13, 2019

    Natalie was amazing! She was incredibly helpful and put me at ease as I was nervous with the sign-up process. I highly recommend her! It was easy to understand the process and she worked with me even when my cell signal was sub par.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Sept. 13, 2019

    Made the process easy and less stressful. They made sure I was well informed and understood all of the details about the process. They walked me through step by step on what I need to do next. And gave me information on if I needed help with anything else, who to call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    Nestor ** was excellent and patient in explaining and answering all of our questions. He spent a lot of time with us dealing with our concerns. David was great reviewing everything with me during the welcome call. Very friendly and both were very knowledgeable. I appreciated the confidence they displayed and professionalism.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2019

    I am very satisfied with the customer service part of this whole process. The two ladies I have had the pleasure of dealing with were very polite, understanding, and very thorough. They made sure every question of mine was answered and that I fully understood everything about the process and what may happen. I would recommend this program to anyone who is struggling like myself. I have a feeling that this is going to be the best thing I could have done for myself and my family.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 13, 2019

    Fast, pleasant and helpful service. Everything was clear and honest. Made me feel good about the decisions I made and helped me to get my finances back on track. Boris and Angel were nice and patient. Loved my experience with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    Great customer service. Very friendly and easy to deal with. Made it a good experience instead of embarrassing. Having this much debt is overwhelming on my income has become too difficult. I did not want to file bankruptcy and I feel better about it at least paying back some of what I owe. I’m a very responsible person.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Everyone I spoke with was pleasant. They assisted me with the electronic system which I have never done before and made it very simple to understand. I was basically taken by the hand and lead through each paragraph on every page.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 13, 2019

    Everyone from my first phone call has been clear and helpful with my debt relief program. I feel this was a better option for me than to file bankruptcy that could potentially hurt me worse. I would recommend this service to anyone as it is easy and helpful to become relieved from debt faster.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 13, 2019

    I'm extremely happy to have found National Debt Relief through AmOne! I was wary that it would be another scheme or collection of my personal data with no actual relief for my situation. However, I spoke with a REAL person who was actually in the business of helping me get rid of my debt and put me in a better financial situation. I have peace of mind and I'm confident NDR will negotiate the best outcome. The reps also made sure I understood the whole process, including in the follow-up Welcome Call. I know they are concerned for my best interest. I can't say enough great things about NDR. I'm truly grateful to have found you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    Had an amazing experience with National Debt Relief. They are life savers. I have tried 3 other debt relief companies, none compare. They were helpful to the point where I was ready to go the same day. I would recommend giving them a call, especially if you feel like no one is here to help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2019

    They were very helpful. The customer service was excellent! They explained all the steps I have to take to get out of debt. I feel very relieved because I'm saving over $600 a month. I would recommend anyone to join National Debt Relief if they're in debt.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 13, 2019

    I was at first hesitate to call National Debt relief as I was skeptical of whether or not this actually impacted your credit negatively, however both gentleman who assisted me made the process so simple, went through everything in detail, answered all my questions and now I am glad I contacted them. Looking forward to being debt free in the near future.

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    Process

    Reviewed Sept. 13, 2019

    Level of difficulty to complete all steps is strongly tough. The amount of paperwork is stressful at times. Enrollment in the program demands several steps and company contacts. Due to minor errors or company oversight, all steps must start over. Some not all steps, may cause one to ask many questions to avoid a scam.

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    National Debt Relief
    Response from National Debt Relief
    Hello John,
    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    I would like to say that the team I'm working with at National Debt Relief are friendly, and they are also very helpful and patient. I have had a very positive experience thus far. I Would totally recommend to a friend.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Everyone was extremely helpful, patient, courteous, and supportive. I am so grateful for the work you guys are doing. I immediately felt a huge burden lifted off of my shoulders. I can breathe again now knowing that I am on the way to being debt free! :-)

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2019

    When I called I wasn’t expecting to get approved for assistance but I was happy that I got help to consolidate the 12000 dollar debt I have. The two representatives I spoke to were very helpful, friendly and clear. They explained everything with detail and patience.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Aaron ** and the NDR team helped me get started getting the debt with Bank of the West resolved and I was able to put the stress away and get a good night's sleep. After days of agonizing about the situation it is wonderful what professional help can do about my outlook on the future. Thank you so much.

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    StaffProcessTransparency

    Reviewed Sept. 13, 2019

    The customer representative was very thorough through the process. Very quick and efficient. Thank you for the time with me. She went through everything with me and was very detailed and explained everything to me through the whole process about the program.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2019

    Taj ** was articulate on explaining how the program works. At this moment I feel relief. Also the welcome call was pleasant. She was also very informative. I would highly recommend your company to anyone I know that is in the same situation.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 13, 2019

    Updated on 03/12/2021: The reps were great. I'm about little less than halfway through the program. I have less stress since working with National Debt Relief.

    Original Review: I had an amazing experience working with Hogan. He was patient, detailed and very specific on all the answers I needed. At first I was not sure if I wanted to go this route, but Hogan explained everything to me so well, I decided to do something about my debt now. Thanks again for all your help sir!

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    StaffProcessTransparency

    Reviewed Sept. 13, 2019

    I reached out to NDR because I was in a situation where I was no longer able to pay the debt I incurred due to circumstances out of my control. Joshua was kind and understanding and the whole process was easy and well explained. I feel as though a great weight has been lifted off of my shoulders!

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Very thorough and encouraging when I needed reassurance. I am more at ease with doing this for my financial future. Thank you for the help. I really do appreciate it. Even though I am nervous I know that I will be successful.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 13, 2019

    Very friendly workers. Answered all of my questions. They explained all the details of this program. There is no hidden costs. Had to do a bit of signing and initials. But they walked me through step by step. And they are really helpful trying to get you back on track to be debt free. Me and my wife are 48 months from being debt free. Compared to 30 years down the road. By then we would be 90 years old. And would never enjoy retirement. Thank you Henry ** for getting us on track to be debt free and enjoy our lives. Also to Anthony. You guys are awesome.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 13, 2019

    My experience was good. At first they were going through everything really quick but I called back in and they explained everything in a way I could understand. The staff was really friendly. Great customer service. They make you feel like you are in good hands and they want you to feel comfortable in the decision that you made.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 13, 2019

    Consolidate debt. We worked with Canaan ** and he was so great! Answered all my questions (which was a lot), re-explained things I wasn’t understanding until I did! He assured me and made me feel completely comfortable with the process and what to except next. I’m super excited to finally be debt free! It’s such a good feeling!

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Everyone has been so great! I am finally going to be able to sleep at night knowing there is help and an end in sight! I was so excited after my conversation with these ladies that I got out my budget book and figured out that I can hit some mild short term goals to help me for the future like getting my passport or transmission services on my paid off car!!!

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    Verified purchase

    Reviewed Sept. 13, 2019

    It has been nearly impossible to understand their very rapid talking so that I never quite get the message. Also too much time is spent on repetition of all the rules, etc. In fact every bit of the voluminous material and they seem to expect us understand and get it immediately. I don't know if this helps.

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    National Debt Relief
    Response from National Debt Relief
    Hello Bonnie,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Thank you. Sounded too good to be true but both sides were very helpful and patient. Thank you. I will always be thankful and share my experience with any whoever finds themself in the pickle I got myself into. Fresh start.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 13, 2019

    From beginning to end, so far it's been wonderful. I especially liked Devon **. He was very patient and explained everything thoroughly. The paperwork lays everything out, and Devon will be available if I have questions along the way. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 13, 2019

    This process has been outstanding so far. The reps are so nice and was willing to hear my story and make mindful decisions in my favor. I learned a lot of things about this debt settlement process that made me more comfortable with accepting this program and moving forward.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Great company. All my questions were answered and everyone I spoke with was very helpful. On my way to being debt free. I felt that if I was in a situation that I would not be able to get out from but with NDR that's not the case. Again thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 13, 2019

    The whole process was very easy and friendly customer service with both reps. They walked me through everything! Very professional and patient. I would highly recommend this company to anyone! Friendly staff always answered my questions within a few minutes. No hold time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    I needed assistance in reducing the debt and I went with National Debt Relief's credit card debt program. They said it would take four years and I've been in the program for a year and a half now. So far, my experience with NDR has been good. Everyone has been really friendly and answered my questions. And responses are quick when I send an email. I'm satisfied, overall.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 12, 2019

    I very appreciate that Max. That's what I'm talking about! Thank you for being very helpful, he explained everything in easily understandable words. I will recommend him to all my friends' family members if they will ever need this service. But only to Max, nobody else.

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    National Debt Relief
    Response from National Debt Relief

    Vasiliy, thank you for the shining endorsement of our agent Max! We'll let him know how much you appreciated his efforts during enrollment. Please don't hesitate to contact us with any questions or if you have any concerns to address.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2019

    As this was my first time dealing with NDR, I was satisfied with the experience and I'm hoping to get my debt situation under control understanding that it will take time but I look forward to the relief. Additionally, my customer representative Al ** was pleasant to work with and he made the process comfortable for me.

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    National Debt Relief
    Response from National Debt Relief
    Hello Diana,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffTransparency

    Reviewed Sept. 12, 2019

    Our experience was excellent. Tim ** was amazing. He was extremely friendly and exceptionally patient with us. He took all the time we needed to explain all aspects of process and application. Would recommend your company to others in trouble. Thank you.

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    StaffProcess

    Reviewed Sept. 12, 2019

    My experience thus far has been amazing. Chuck and Tamika were both very supportive and thorough in providing feedback and guidance into what the program has to offer. I look forward to successfully completing the program. It was very important to me that Chuck and Tamika both detail the program and its benefits to me so that I would feel comfortable with progressing and continuing the program. Based on how the program has begun, I am very comfortable and confident with the ability to continue and succeed with the requirements and becoming free of debt.

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    Staff

    Reviewed Sept. 12, 2019

    We just started with National Debt Relief today; however, everything we have experienced in our understanding the services of National Debt Relief has been excellent. Those with whom we spoke were knowledgeable, polite and professional. We look forward to working with National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 12, 2019

    I found that National Debt Relief has a very good crew. I talked Today with a lady that couldn't be more kind. She explain me all the details of the contract and I am gratefully for her patience. Being a foreigner sometimes the phone is very difficult for me. I hope that with your help, I will be free finally of my credit card debts. Thank you.

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    Staff

    Reviewed Sept. 12, 2019

    I feel LOTS lighter now that NDR has helped me to see there is a way to get relief. Thank you Eugene and Jamez for all you have done. I truly appreciate the time, effort and proper guidance. I never felt pressured or belittled in any way.

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    StaffProcess

    Reviewed Sept. 12, 2019

    I was helped by Lia ** and Anthony to set up my National Debt Relief program. They were both very helpful and understanding at this difficult time in my life. I truly appreciate their help and what this program has to offer.

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    StaffProcess

    Reviewed Sept. 12, 2019

    Isaiah and the team have been extremely helpful, taking me step by step, explaining the process with the patience required. I'm grateful to them. I would recommend National Debt Relief to anybody who is in need of their assistance. I look forward to reducing my debt and get my credit back on track.

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    StaffProcess

    Reviewed Sept. 12, 2019

    Antonio help me thru the process making everything prepared for the process till we got it all worked out. Thanks for he is very helpful. Taking the time to put it all together. Thanks Antonio. You're the best! Look forward to working with National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 12, 2019

    My initial impression of National Debt Relief is that they're quick to response. They work with you to ensure you have everything they need to do their Job. In addition they take the time and explain everything multiple times. I didn't feel judged even though my situation was extremely bad and I didn't realize it had gotten to that point.

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    StaffProcess

    Reviewed Sept. 12, 2019

    Alyssa was so kind and helpful to work with! She made sure I understood the process fully, and that I was not putting myself in a worse situation. The people are considerate and truly care about each client. They have made everything much easier and more manageable!

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    National Debt Relief
    Response from National Debt Relief

    It's our pleasure helping you through the enrollment process. Thank you for acknowledging our agents: they really do work hard to ensure that you get as much individualized attention as possible so that you understand the program as fully as possible. We want you to succeed and we'll give you the tools you need to do so. Please let us know if there's anything else you might need.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2019

    From initial contact to final review everyone involved has been extremely patient and helpful. Customer service first all the way, they gave me the confidence to find that light at the end of the tunnel. I'm very pleased with National Debt Relief.

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    Reviewed Sept. 12, 2019

    The 2 individuals that I talked to left me feeling a lot better about my situation. Now I can focus on my family, instead of working all the time to pay off debt. I would definitely recommend them to anyone in need. Just give them a call and find out for yourself.

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    ProcessTransparency

    Reviewed Sept. 12, 2019

    Boris ** was the customer service representative who enrolled me into the program and enter my info. He took his time to explain the process and what was to be expected. This is a fantastic program to get a clean slate.

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    StaffProcess

    Reviewed Sept. 12, 2019

    My overall experience with Edgar and Hector was awesome. They was very informative of how the programs work. I would recommend the program to a friend. It was very easy to understand the process. Very please. Very thankful you were able to help me.

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    Staff

    Reviewed Sept. 12, 2019

    Very descriptive and helpful. Answered all my questions and the paperwork was easy to understand. I am hoping to get my debt settled as soon as possible so I can start rebuilding my credit. That is all. Straight forward and to the point.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 12, 2019

    I had a great experience with both my initial phone call from my online inquiry and my welcome call. I feel very well informed and put at ease. My stomach is no longer in knots wondering what on earth I am going to do. I feel I have the confidence and clear direction to tackle my debt. I really value the plan NDR has set for me to aid me in debt relief. I feel like I can breathe now and that is priceless. Thank you all for being so helpful and informative.

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    StaffTransparency

    Reviewed Sept. 12, 2019

    Everything went smoothly. Everything was explained to me where I could understand it. It was fast, easy and painless. They kept in touch with me, letting me know what was happening and what was going to happen. I feel a lot better knowing that I will be taken care of. A+

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    Staff

    Reviewed Sept. 12, 2019

    The person helping me set up my account was great. Very knowledgeable and informative. They do a great job letting you know what they can do for you and how it will affect you in the short and long term. Great team.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2019

    In general, your call center folks were helpful and guided me through the process. This would include Parker, Karen and Hector, in particular. I have high hopes that NDR can help me shed my debt. 33 months can't pass by quickly enough!

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    Staff

    Reviewed Sept. 12, 2019

    Our experience with National Debt Relief has been great so far. We feel so much better about our ability to resolve our debts and be able to achieve financial security thanks to the help of some wonderful people. I would recommend this program to anyone who is struggling with debt or has experienced a financial hardship.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to leave a review, Thomas. It's good to hear that you've begun feeling more confident in your ability to handle your debts. Our team will do everything we can to help you keep the upper hand. We look forward to hearing more from you.

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    Staff

    Reviewed Sept. 12, 2019

    I couldn’t have asked for a better person to help me than Henry **. He was thorough, patient, knowledgeable and friendly. He went above and beyond my expectations. The lady from the Client Success Team was good but came across as silly and annoying, especially this being a serious matter.

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    Staff

    Reviewed Sept. 12, 2019

    I spoke at least 4 times with the same representative from National Debt Relief. He answered my questions respectfully and made sure I understood how the company worked and how they could help me with my financial prolems. I'm hoping all will go well and I will be debt free in less than four years.

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    Staff

    Reviewed Sept. 12, 2019

    So far everything has been an absolute pleasure. Im happy with everything that we discussed. Very helpful with some questions that I had and relieved my debt issues to help my life become less stressful. Im truly thankful I took the time out to reach out for help and it was above of what I expected. Im looking forward into the future to have the life I deserve. Thank you everyone for getting me onto the right path and explaining how things will turn around for me. I'm blessed.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2019

    Excellent. Very professional. Answered all my questions. Everyone was Always making sure I understood what was happening. Made me feel very comfortable. Helped me with everything. I have no doubt that I was taken care of. Would tell anyone to use your service.

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    StaffProcessTransparency

    Reviewed Sept. 12, 2019

    So far Caroline has been very gracious in helping us start this process. Explaining and walking us through computer stuff. So many different people each step of the way makes me a little nervous but Caroline has helped so very much.

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    Staff

    Reviewed Sept. 12, 2019

    My rep was very helpful, however I still have questions. I plan to call back tomorrow and get a better understanding. I am praying that I have done the right thing and that this will help me in my everyday life.

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    Price

    Reviewed Sept. 12, 2019

    The price of freedom is PRICELESS!!! For all the honesty and realization, for all the time and excellent help in coming to terms... LONNIE!!! Thank you. Is very small in comparison to how we are feeling. The phrase he used is what put us over (In order to leap forward you must fall back.)

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    Staff

    Reviewed Sept. 12, 2019

    We were drowning in debt before we spoke to Nathan **. Now we have a plan set up and have officially started our journey to becoming debt free!! Every employee was courteous and very knowledgeable. No one there made us feel bad for having such a substantial amount of debt. I feel good about our new situation and for choosing to work with National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 12, 2019

    When I first called, I was a bit skeptical. But my case handler was very assuring, explained how their program worked very thoroughly, and everything I would expect as we moved forward with getting my debt paid off. Even though there are other companies available to help people pay off their credit card debt, this is the best option and I would always recommend their services to an associate.

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    Staff

    Reviewed Sept. 12, 2019

    Everyone was extremely professional and nice. Very descriptive on the terms and conditions. I am looking forward to working closely with everyone while I work on straighten up my life for the better of my children and their future. I would recommend this company for debt relief.

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    Customer Service

    Reviewed Sept. 12, 2019

    Awesome customer service. There was no judgment. Clearly out there to help people get out of debt. I’m excited to see how my credit score will change after this. I would definitely recommend this to anyone who is looking for help with their credit.

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    PriceStaff

    Reviewed Sept. 12, 2019

    I just started the relief prog. Was very happy with the representative Ray ** that handled my case. He was very helpful and professional and understood my predicament. I am a widow and used credit cards to make my monthly payments. I felt I was drowning in the interest charge that I tried to pay along with the min payment but I was digging a bigger hole. I feel this is a way out. I can breathe.

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    Customer ServiceStaffProcess

    Reviewed Sept. 12, 2019

    Really don't know how this is going to work yet. Just signed up for debt relief and the process itself was simple and efficient. Hopefully it works. Customer service was very helpful and precise. Also very informative and polite. Hoping this works out as stated. This is my first time trying a service of this nature but hopefully will not need it any other time.

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    Staff

    Reviewed Sept. 12, 2019

    The first guy that introduced me to get National Debt Relief spoke so well and so confident that I didn’t wanna throw out the idea. I could’ve lost, so I got him. The enrollment process was fine. I had difficulty on one part though when I was trying to get Citibank to be paid for, and they sent me to court. I had to speak to a manager in order to make it clear what was going on. But I believe NDR took care of it, and I’m supposed to be hearing from them if I'm still going to court or not. But other than that, everything was fine.

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    StaffProcess

    Reviewed Sept. 12, 2019

    National Debt Relief sent me something in the mail and I just gave them a call. Their enrollment process was simple. They were able to see what it was on my credit report, we went over it with a fine-tooth comb and put in there what we needed to get taken care of. The payment plan was good. We gave them a base of what we could afford and they went off that. They went through the contract and we understood it, so the experience was good. Our negotiator was nice and on top of things. I told my wife that and I was pleasantly surprised that the process was that easy. We signed up in March and so far, 9 of the 11 credit cards have been negotiated and 3 of the 11 have been settled. Working with National Debt Relief has been awesome. They've been helping me out and my dad, and they've been doing really well.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Al was explicit and informative, very direct and answered all my questions. I finished the "Welcome Call" today and the woman who took care of it was very helpful. I don't have her name which I apologize for. We ended the call when I felt comfortable with all the information we covered. Your people are fantastic and I am very grateful.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    They were both great, friendly and informing. Every question I asked, they had an answer to. They both had great personalities, it made the calls not so awkward. Which is always awesome. It was like talking to a very helpful, informative, caring friend.

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    StaffProcess

    Reviewed Sept. 11, 2019

    Excellent service. Sebastian answered all my questions. He was a very kind person. I did not feel judged. For the moment everything has been positive. I am excited to be in this program. Sometimes we can feel lonely and lost. But there are always people who are willing to help.

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    National Debt Relief
    Response from National Debt Relief

    Norma, we understand where you're coming from but remember that our team is here to ensure that you have all the tools you need to succeed. We're excited to have you here and look forward to working with you!

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    StaffTransparency

    Reviewed Sept. 11, 2019

    Simon and Chantel explained everything to me in detail so I understood everything and felt very comfortable working with them. They were professional and pleasant and are a credit to your company. In the future, if I know anybody that needs help I would definitely recommend your company. Thank You.

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    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2019

    I'm happy with the overall experience of how the call was handled by the representative. He helped calm my nervousness and doubt about the how the program works for their clients. At the end of the informative conversation I was pleased that he gave me hope toward a debt free future.

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    StaffProcessTransparency

    Reviewed Sept. 11, 2019

    Very nice experience. I will recommended because treat was respectful, nicely explained and clear any question I have. I am very satisfied with the process of enrollment, have to thanks Ampi ** for all the help she gave me. Thanks. PCC...

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    Staff

    Reviewed Sept. 11, 2019

    Fabulous Cierra **!! She made me feel confident and taken care of. I am so thankful that I will be working with her during this struggle. Marcus was great too. Spoke a little too fast at times but very helpful.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Staff appeared very knowledgeable, friendly and helpful. They were compassionate to my situation. They kept asking if I understood everything and willing to answer any questions that I had. They were not rushing me into making a decision. And wanted to be sure that I was comfortable with moving forward.

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    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2019

    The representatives Aaron and Camille were extremely helpful and knowledgeable on a very intimidating process. The introduction was seamless and took a lot less time than expected. The welcome call was also seamless and provided comfort that the correct information was being used.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    My experience with Ms. ** was very pleasant. She gave me hope when I thought that things may get out of control. She was very understanding and called me the next day to finish. When I was approved I was ecstatic. Ms. ** was as equally as understanding. I was talking to her while getting an oil change and she offered to call me back if we had to stop. However, we finished.

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    StaffProcessTransparency

    Reviewed Sept. 11, 2019

    The representatives were cordial, responsive and pleasant. They provided clear guidance and transparency. I was informed of the process in its entirety and offered the opportunity to ask parents. The representatives answered the questions clearly and confidently. I would recommend to friends and family.

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    StaffTransparency

    Reviewed Sept. 11, 2019

    Personnel were patient and explained Areas where I had concern. I was very nervous and didn’t know if I was doing the right thing and they put me at ease. Also supplied me with phone numbers should I have additional questions once I received the packet.

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    StaffTransparency

    Reviewed Sept. 11, 2019

    The two gals I spoke with during this processes, Safia ** and Tiara **, were phenomenal. Everything was explained well and easy to understand. I look forward to working with the folks at National Debt Relief to bring me the relief I need at just the right time. Thanks to all!

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    StaffProcess

    Reviewed Sept. 11, 2019

    My experience with each of the representatives involved in assisting me, were very thorough, guiding me through the process, exhibiting genuine care and concern for a successful outcome. Thanks NDR for providing this service, for consumers who needs just a little help sometimes.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    I had an easy conversation with the people I spoke with today. I am excited to get help and I am staying very positive in order to get help. They were very kind to me on the phone. An attitude of gratitude brings opportunities. Thank you again!

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    StaffProcessTransparency

    Reviewed Sept. 11, 2019

    Both Abigail & my welcome caller were a pleasure to deal with. They explained the material, were thorough, kind, considerate, respectful, helpful, & made this process rather painless. I really appreciate the work you do. I would so far highly recommend National Debt Relief.

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    Customer Service

    Reviewed Sept. 11, 2019

    It was a very positive experience. They made me felt secure the entire time. They did not make me feel stressed about the situation and they responded to all of my questions quickly even if I asked the same questions multiple times.

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    Staff

    Reviewed Sept. 11, 2019

    My experience was wonderful. Both people I spoke with made what has been a very stressful time in my family’s life quick, easy, and straightforward. Thank you for you help in moving my family toward a debt free future. I would absolutely recommend National Debt Relief to friends or family.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Shannon is a literal godsend. He made me feel secure and safe while signing up and once I get my life back together I'll probably send him a gift basket. Also the gentleman who did my welcome call did a great job explaining everything.

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    Process

    Reviewed Sept. 11, 2019

    I feel like it was an easy, fast process. I already feel like I got a weight off my shoulders. I am excited to what's is to come. I am very happy with the choice I made and National Debt Relief is making me get closer to my dream of being debt free.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Everything was easy and straightforward. I dealt with Eric ** and he was excellent in explaining everything and answering several questions I had. Do your research before calling so that you can have everything together before you call. Create a budget, call, and a couple of days later you will feel so much better about life and finances. My job situation changed and created a huge issue in my life and I feel much better now and will be free of debt in 53 months.

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    Transparency

    Reviewed Sept. 11, 2019

    They are very helpful and professional, I got well and clear explained the process for debt consolidation. I did not know what to do with my debt before I contact them. I recommend National Debt Relief for peace of mind!

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    Verified purchase

    Reviewed Sept. 11, 2019

    I was extremely pleased with my experience with National Debt Relief. I was so worried about being in debt, now I feel so much better thanks to national debt relief. I was impressed with the knowledge and how fast they went to work for me.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2019

    Both of your personnel were very knowledgeable and kind and answer all of my concerns and answered all my questions. I'm very glad at this point for choosing National Debt. Your two people talked slow and clear and that is my biggest problem with doing business over the phone.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2019

    The customer service agent I spoke to was very helpful. He explained everything and answered all my questions. When I asked questions he stopped and answered them. When it came time get the bank account information he repeated it back to me to make sure it was correct.

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    Staff

    Reviewed Sept. 11, 2019

    Everyone was helpful in explaining all the information. They took their time with me. They me time to setup my computer and read everything. They even helped me with my signature. I feel that I am in good hands with NDR.

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    StaffTransparency

    Reviewed Sept. 11, 2019

    Everyone I spoke to was so super helpful and extremely determined to help me fully understand what it was I was doing. They explained, in depth, exactly what everything meant and made sure to continuously ask if a had any questions! I felt extremely comfortable and I appreciate all of their help!

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    Customer ServiceTransparency

    Reviewed Sept. 11, 2019

    Credit card debt. Taiji was great! Very clear and positive during the process. Reduced my monthly payment substantially! It looks like this company has all the bases covered, very professional. Called other places, inquiring, and they sounded like people running their business out of their garage!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 11, 2019

    Very professional and helpful to my concerns and helpful with documents and communication. I feel like the program will work for myself and husband to get back on track with our finances. Thank you all for the professional service that is being provided for me and my husband.

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    Staff

    Reviewed Sept. 11, 2019

    Everyone I talked to was nice and answered all my questions I had at the time. Aubrey was awesome start to finish. I am looking forward to the future when I can be debt free. I hope this program will help me achieve that goal.

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    Customer ServiceStaffProcess

    Reviewed Sept. 11, 2019

    When I called and got connected with my representative, everything else was easy. She made me feel at ease for taking this step to help ease stress in my life. The entire process to get enrolled was extremely easy and quick to complete. Throughout my interactions with everyone, it's been a really great experience.

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    Staff

    Reviewed Sept. 11, 2019

    My husband and I had been drowning in debt for years and tried our best to get out with no success. We thought a debt relief program would make us failures but after talking with NDR we only wish we would of done this sooner. We are ready to get our life back together and our finances in order. We appreciate all the support and understanding. Couldn't be happier.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2019

    It was so easy to talk to Yor. I really enjoyed him and he explained everything to me so I could understand it. I'm looking forward to work with NDR. Thank you, again. I'm happy I saw the tv when it came and I called the number.

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    StaffTransparency

    Reviewed Sept. 11, 2019

    Very friendly & easy to work with. They explain all the steps and make sure you are completely okay with everything. They never once make you feel bad about having to get some kind of help to help your financial situation.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Everyone that spoke to me were so nice and also so patience with me. They were willing to answer all the questions I had and made me feel better about my decision. Prior to choosing this decision I did a lot of research of the affects that could happen once I process through, I wanted to make sure I would get my life back! Of course they assured me that I will and once I am debt free I would be able to take control back!

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    StaffProcess

    Reviewed Sept. 11, 2019

    Lorraine was very helpful, non judgemental and kind. I originally called about 3 specific items and had no idea I was eligible for much more assistance. She was prompt, and the process moved very quickly. I have already recommended her to someone else.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear that our agent could help address your concerns. Please don't hesitate to reach out of you need help with anything else.

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    StaffTransparency

    Reviewed Sept. 11, 2019

    Everyone I spoke with was very professional, extremely helpful, and patient. They explained everything slowly and answered any questions I had. I will recommend National Debt Relief to anyone I know that might be in the same situation as myself.

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    Staff

    Reviewed Sept. 11, 2019

    Every person treat me with respect and courtesy, I highly recommended to every one, that is in the same situation, I was looking for a company that can realy trust, I know now this one is the one I was needed, thank you to all the personnel that deal with my case

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    Staff

    Reviewed Sept. 11, 2019

    Everyone involved from start to finish has been more than helpful and so glad Chris was able to help us get on this program. This will be ideal in our road to financial stability. Thanks for everything National Debt Relief!

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    StaffProcess

    Reviewed Sept. 11, 2019

    When dealing with National Debt Relief, they were very polite and courteous. They took me step by step through the process and answered every question accordingly. The were able the ease any concerns I had and made sure I understood every aspect of the program.

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    StaffProcess

    Reviewed Sept. 11, 2019

    I am very pleased with the entire process. Antonio was more than helpful, very knowledgeable, thorough, and most of all... kind. NDR is definitely an option for others like me who struggle to pay bills and maintain a home for their children.

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    Staff

    Reviewed Sept. 11, 2019

    Everyone I spoke to was very professional and helpful. All of my questions were answered promptly and to my satisfaction. I was very nervous at the start, but was feeling better after the whole sign up process was complete. I would recommend National Debt Relief to anyone needing this kind of service.

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    Customer ServiceTransparency

    Reviewed Sept. 11, 2019

    My experience with National Debt Relief was a great one. It took me a long while to make the call. I did not think that I would qualify. Everything was totally explained to me, when I did make the call. I am very glad that I made the decision to call. Thank you, Barbara

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    StaffTransparency

    Reviewed Sept. 11, 2019

    I’m so thankful that Jeremy helped me out. He explained everything to me clearly and he was very helpful. He made me feel better about my situation and he was always reaching out to me to make sure he was there to help. I can’t be anymore thankful. Thank you sooo much. I feel like I have a new beginning now.

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    Customer Service

    Reviewed Sept. 11, 2019

    I was behind on some credit cards, and National Debt Relief's rates were lower than the others. I called them, and they started with taking a little something out of my account. The payment plan and everything was good. The first time, I was paying 380 a month. Now I am paying 450 a month, and they were asking for more to resolve something else, but I could not give any more. Right now, they do not pressure you to put in more, and they said my situation should be resolved within 36 months. I’m comfortable with what I’m putting in, and I can still take care of my living expenses and my regular bills. About three or four times, when they have reached settlements, they call to let me know. One of the creditors had sent me something about a court litigation and it was already on National Debt Relief, so I called them, and faxed all the papers to them. NDR took care of it, so they are good. I'm already about halfway done in the process.

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    Customer Service

    Reviewed Sept. 11, 2019

    I had gone through an attorney, and he told me what to do to pay all this money, and he lied to me. My option was to pay back the debt in one lump sum. I happened to see National Debt Relief's advertisement, and I called and spoke with them. I found the enrollment over the phone very easy. The only thing I don't like is how they say you have to approve everything. My email is tied to my personal phone, and I don't get notifications on emails. Other than that, I hope all my debt is on that. They worked on a payment plan when I was making the amount of money I was making. I'm making 20,000 less right now but I'm managing. I would rather keep it just as long as I can do it 'cause I wanna get it done.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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