National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 11, 2019
I had a great experience and I am on my way to get rid of my debt. I was in a lot of financial stress and with one call I finally had hope and less stress. I got a game plan and I get to save money instead doing this process alone.
Reviewed Jan. 11, 2019
Matthew was great. The experience was not stressful. It was transparent and I was walked through the whole thing. He was quick to answer my questions and the whole process was simple. Great experience. Would recommend to a friend if they needed help.
Reviewed Jan. 11, 2019
Sometimes finances are hard and we need to reach out for help. I feel like the help we are receiving from NDR is great, very professional, and friendly. I’m ready to move forward and try and keep our finances under control. We were able to call at night which worked for both my husband and my schedule. I appreciate the customer service.
Reviewed Jan. 11, 2019
I found that the set-up phase was handled in a very responsible and friendly fashion, and attention to detail was an important criteria. Each person strove to make sure that I fully understood each phase of my program and worked hard to pace themselves to my level of understanding.
Reviewed Jan. 11, 2019
The service was excellent and I would definitely recommend a friend for this program. This was my first time working with the program and to what I've experienced the customer service representatives Yasha and Ernest were exceptional. Couldn't be better. Thank You.
Reviewed Jan. 11, 2019
I can’t wait to start this program. I’ve just been approved and my weight off my shoulders has been immediately lifted. What a blessing. I will definitely recommended this program for any friends or people in the same situations. I definitely recommend National Debt Relief.
Reviewed Jan. 11, 2019
Perfect and friendly too. Would recommend all day long. Very understanding and courteous. Issac Got me started and helped me out cause I'm in a dark place right now. Evelyn assisted with the final intake. A very friendly and professional lady, Thank You.
Reviewed Jan. 11, 2019
Hi Dan Lawrence and Mona Newya, I wanted to express my gratitude on how much you both have help me please know I really appreciate it. I honestly can say this now I’m able to sleep well every night knowing that I fulfill my responsibility in taking care of my debts and I have you and National Debt Relief to thank. From the bottom of my heart please know how much you all have changed my life for the best moving forward. Thank you all so much. Thank you Dear Mentors for showing me the right path and illumining my mind. I will be grateful to you all throughout my life.
Reviewed Jan. 11, 2019
Everyone was friendly and knowledgeable about answering my questions and concerns. I would refer them to a friend. It feels good not to have to worry and more and I know they are handling everything. I like they gave me a way to handle creditor calls so I don’t feel bombarded anymore.
Reviewed Jan. 11, 2019
Very nice and answered all of my questions. Had no trouble feeling comfortable talking to them. This was all done in a timely manner and I’m looking forward to starting the program. Follow up was great and they made sure I understood everything and didn’t have any questions.
Reviewed Jan. 11, 2019
Customer Service was great with Alyssa and welcome call representative. They both ensured the same information, which makes me feel that it is accurate and continued to let me know if I ever need help, I can call and anyone would be happy to help assist.
Reviewed Jan. 11, 2019
We are thankful for Mr. Jeffrey ** who helped us answered all our questions and concerns. He made us feel comfortable in a hard place to be in debt. He was very courteous and compassionate about our hardships that caused us to be in debt.
Reviewed Jan. 11, 2019
Being new to the process I was scared about how things would work, but after speaking with the customer service I was put at ease. Overall the experience has been outstanding. The customer service and tools have been readily available and the knowledge of answers has been great. I would not change a thing when it comes to the way you operate.
Reviewed Jan. 11, 2019
I have had an amazing experience getting started with the program. Everyone was very friendly and informative. I look forward to getting started and getting rid of my debt. I would definitely recommend this program. This has been a great decision.
Reviewed Jan. 11, 2019
Whenever my husband and I have been in contact via email or on the phone, the reps have been very friendly. They answer any questions we have and make sure we understand everything! Highly recommend them based off our experiences so far. When my husband experienced an unexpected job changover which resulted in a lower income, we were having financial hardship so we are relieved to find National Debt Relief and continue this process of settling our debt, which will give us more peace of mind.
Reviewed Jan. 11, 2019
I was happy with all communication. Both of the people I talked to were very informative, and happy to answer any questions I had. Very pleased with my experience so far, and I anticipate I will continue to be.
Reviewed Jan. 11, 2019
My experience was great so far! Any questions I had both were able to answer or refer me to the other person that could help me further. They really made me feel good about my choice I was doing. They listened to my concerns about things and talked me through it all.
Reviewed Jan. 11, 2019
Completing the application over the phone was easy and Adrian was very helpful. Welcome call went over all the details and the person “welcoming” me was very nice. It seems like NDR is committed to getting you out of debt and offers free credit counseling after you finish the program.
Reviewed Jan. 11, 2019
When setting up my account all went well until the welcome call and that rep was rude and condescending. If I could have signed up without dealing with her all would have been wonderful but her attitude left me feeling very negative about the whole process and the company she represented.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.
Reviewed Jan. 11, 2019
Our service representative was extremely helpful and answered all of our questions. By providing legal backup, I feel confident in pursuing debt settlement. By taking over the negotiations with my creditors, the harassing phone calls have stopped and has allowed me to focus on getting out of debt for good.
Reviewed Jan. 11, 2019
I am very pleased. Everyone has been very helpful and respectful in helping me with my debt problem and for the first time in a long time I feel really good. Thank you for all of the help and I am looking forward to working with NDR.
Reviewed Jan. 11, 2019
I had a great experience signing up for the National Debt Relief Program. It was a rough beginning because of my commitment level, but I soon realized that this is a great way to improve my credit score and pay off all of my debt. Sharde ** took me through all the necessary steps to enroll and assured me by answering questions while being polite and friendly. I would recommend this program to those overwhelmed by credit debt.
Reviewed Jan. 11, 2019
I’m truly satisfied from the first moment of my conversation up to the last words I have with Mr. Nomer ** and Howard. Thank you so much for the complete information and explanation with regards to this enrollment. I appreciate it very much, thank you!
Reviewed Jan. 11, 2019
The representative was very detailed and helpful. She didn’t miss a detail and made sure that I understood everything. She also took her time and isn’t rush which helped me get a better view of it without being confused and not knowing what I signing up for. She was a good customer service representative.
Reviewed Jan. 11, 2019
Felt at ease and comfortable with the agent. The program has some good features and you feel very involved and at the same time NDR are working on your behalf. Very organized and professional. A feature I like is logging into your account and following the progress from beginning to the end.
Reviewed Jan. 11, 2019
Jennifer and Isis were just amazing. They took their time to explain and review everything with me. It isn't an easy situation to be in, but they made it easier than expected. Thank you so much. Looking forward to be debt free and have some peace of mind. Thank you Jennifer ** and Isis for your time and dedication.
Reviewed Jan. 11, 2019
It went very smooth and everything was explained to me in detail. I spoke to several representatives one who called me on two occasion reviewing terms. I also then had a welcome call in which the representative reviewed everything again to make sure that I understood what I was signing up for.
Reviewed Jan. 11, 2019
Teneesha ** was so wonderful to me. She explained everything to me and let me ask any questions that I had. I felt so comfortable speaking with her. Because of her professionalism I would recommend National Debt Relief to everyone that I know. Thank you Teneesha ** for being so awesome to me.
Reviewed Jan. 11, 2019
The representative was very knowledgeable and courteous. She covered everything in detail with me. I was made to feel like I was headed towards a better financial future. The Welcome call solidified my faith in National Debt Relief. Thank you.
Reviewed Jan. 11, 2019
All employees were very helpful. We are hoping that as we move forward this process goes as smoothly as they have indicated it will. I am concerned with creditors calling but will fill out the information just as you have told us to.
Reviewed Jan. 11, 2019
Very professional, courteous, knowledgeable and respectful. Patient and listens well. Thank so much for all your help and understanding. I struggled with making this decision versus refinancing my home and Kaiya and Paul helped me to better understand and make the best decision for my finances and future. Again thank you both so much. I was afraid but I am great with the decision to use this program to relieve me of debt.
Reviewed Jan. 11, 2019
I felt comfortable with National Debt Relief. They estimated what the payoffs would be. I pay them so much a month and they are paying things off. I’m very pleased. My payment plan is very fair and much easier to do. I have an excellent negotiator who is very helpful. Whatever question that I had, National Debt had an answer or several answers for. I've been in their program for five months and I still have about 15 months to go. Working with them, there is relief that I’m not having to deal with some of the people I had to deal with before.
Reviewed Jan. 11, 2019
We had high amounts of credit card debt due to hospital and medical bills. We had too much going out and I wanted to get out of debt. My daughter gave me National Debt Relief's number and we got hold of them and got everything started up. We talked with them over the telephone and they sent some stuff through the mail. Our negotiator was understanding and easy to get along with. He explained everything nicely. We were given a four-year timeline for the process and we've made progress so far. Working with NDR was a good idea. It's nice trying to get out of debt again.
Reviewed Jan. 10, 2019
Such a wonderful experience, very well knowledgeable representative, you feel like you can trust them! They take the time to make sure you understand everything and if you have any questions or concerns they are there to make sure everything is clear and your questions is answer perfectly.
Reviewed Jan. 10, 2019
The process was easy and everything was explained in details. I really appreciated the understanding of the staff. The staff called me promptly and was so respectful. I felt like I was on the same team but all of the work was being taken care of from a close friend or a family member.
Reviewed Jan. 10, 2019
Just want to thank all does who were involved with the process. Hopefully, this will be my first step in relieving my debt. The process was clear and everything was explained to me. Curtis was very helpful in making this difficult decision.
Reviewed Jan. 10, 2019
Tangela & Brandon were both helpful and professional. Although, Tangela was a bit more patient. Overall it was a good experience. It does seem to take a while to enroll, but maybe that is me being impatient.
Reviewed Jan. 10, 2019
Steven ** was very helpful and answered all of my questions. These answers helped to guide me through the debt relief process. I experience with NDR has been very positive so far. Thank you Steven and NDR for your assistance!
Reviewed Jan. 10, 2019
My experience with the staff was terrific. Very professional, had humor and were kind. It is difficult to make the call for help and both gentlemen put me at ease. I feel better already. I wrote a separate email about Atif to his direct supervisor.
Reviewed Jan. 10, 2019
The staff were very professional and knowledgeable. They made sure they covered every detail of the process and put the client first. They are very easy to talk to and are always opened to hear what the client has in mind or if there are others ways to help the client achieve their goals. It is my first experience with Nat. Debt Relief program and will gladly recommend to anyone who finds themselves in a difficult financial situation.
Reviewed Jan. 10, 2019
My call was very thorough & the woman helping me was extremely kind and willing to answer any questions. She made sure that I fully understood everything and she took her time with me. I am very happy with the customer service at NDR.
Reviewed Jan. 10, 2019
It was quick easy process. I really enjoyed that I was able to communicate via email. It was nice not having to talk to someone. I’m a visual learner and that helped with that. I would recommend this program to other with debt issues.
Reviewed Jan. 10, 2019
I found complete kindnesses from ALL people who I came in contact with! Their patience and understanding plus their knowledge and willingness to explain their product was unlike ANY I had experienced before. I would like to thank Lindsay and Shanika especially for their kindness and compassion in making my “asking for help”, which is HARD for me, an easier and painless process!
Reviewed Jan. 10, 2019
Everyone I spoke with was so professional and helpful. It's a big relief that I can trust you all to help us take care of our debt. All my questions were answered promptly and the entire program was very well explained. I'm glad there are programs like there out there that will take clients with poor credit and help us rebuild our financial histories.
Reviewed Jan. 10, 2019
Adrian and Vanessa was very helpful and answered most of my questions i had. They was very accurate and explained the whole program perfectly. Would recommend to a family member and friend if ever needed. Also, my first time ever doing this I have confident that this program will help me moving forward for myself and future plans. Thank you kindly, will contact NDR for any other questions I might have moving forward.
Reviewed Jan. 10, 2019
I found every person I dealt with was very professional, and very informative. I felt really nervous taking this step and they all made me feel so comfortable. I really appreciate everything they did for me and look forward to working with them.
Reviewed Jan. 10, 2019
Very clear about the program and very helpful answering my questions. Great customer services. Took me step by step over the contract and all documentation, they made sure I understood everything about this program by answering my questions and explain everything in detail along with letting me know what are the expectations and how they will negotiate with my creditors, gave me tips on how to handle creditor communications and what actions shall I take if anything escalated with a creditor.
Reviewed Jan. 10, 2019
I have had a very good experience, with thorough presentation of the program. I'm very grateful I was accepted in this program. All my questions were answered and the response time was great. I look forward to getting my credit back together.
Reviewed Jan. 10, 2019
Very helpful and informative. My only complaint is the representatives talk too fast. It's hard to keep up with what they are saying thus difficult in understanding everything fully. However, when I asked questions, they were very eager to answer and give me feedback on my understanding.
Brenda, thanks for letting us know what your experience has been like. We apologize that it didn't go as smoothly as you may have liked. Moving forward, please don't be shy about letting any of our agents know if you're having problems understanding them. We all want you to be successful, and we're more than happy to slow things down for you if you need.
Reviewed Jan. 10, 2019
Everyone was very helpful from the start. Quick response times, without feeling overwhelmed. Seemed interested in my long term goals of being debt free, and also wanting to help me get there. I look forward to working with this team, and would recommend. Best monthly price given as well.
Reviewed Jan. 10, 2019
As soon as you sign in for consultation on the website you get a response quickly and you get a real response about your concerns. You feel relief even before you sign the contract and I hope I never regret it.
Reviewed Jan. 10, 2019
Representatives are extremely friendly and thorough. Was nervous to proceed but their confidence helped me assure I can succeed in becoming debt free. It will be a process but not longer than my expected process doing this on my own. Thank you team for your help.
Reviewed Jan. 10, 2019
I felt everyone was great. They made me feel much better knowing I'm not alone. I actually feel like the is an end to my debts. I would recommend this company thus far. They explained the whole process in depth and understand all this fine print. Everyone from beginning to the end was just wonderful. Thanks for making this process easier than I ever imagined.
Reviewed Jan. 10, 2019
Just recently started with this company, they were very thorough and upfront. They helped me through the entire process and made sure I understood each part of the program and that I comfortable with my plan. The initial process was very quick and the payment plan perfect for my budget. Anytime I emailed or called I always received excellent customer service and timely responses on all of my questions. I would highly recommend this company.
Reviewed Jan. 10, 2019
The people that I have spoke with in regards to applying for the NDR program have been incredibly helpful and respectful. They always made sure I was understanding of how everything worked, and that I got the best results possible.
Reviewed Jan. 10, 2019
Although I am just getting started with the process of debt relief, I am hopeful that I have made the right choice. I feel supported and confident with the people who I have been in contact with at this point. I am hopeful that this will be a step in the right direction for myself and my family.
Reviewed Jan. 10, 2019
I cannot say enough good things about this manager! After 8 very long, frustrating months of getting nowhere with other customer service reps & managers, making multiple phone calls with no advancement to show from it & eventually losing our ability to bank with HVFCU which we have been with for over 10 years, finally in November 2018 during another frustrating phone call to find out why this account still hadn’t been touched at all, I had the pleasure of being transferred to Ola.
He was able to get the one thing done that I had been asking from day 1 with this program! He got the negotiations rolling with HVFCU & we had a settlement offer within a few weeks. Not only was he born professional & understand, he was caring of my situation & he stayed on top of it. He personally contacted me back to give me updates until it was finally in the stages of waiting on an approval. Thank you SO much Ola! You are a life saver! I utterly believe that, had it not been for you, this account still wouldn’t have been touched & I would have been starting from square one somewhere else by now. Thank you again for your help.
April, we're so glad that Ola was able to help resolve this issue, especially after having tried to reach a resolution for such a long time. Thank you for recognizing him and the lengths he went to in order to make your experience top-notch. We will also make sure to recognize him and his efforts here as well.
Reviewed Jan. 10, 2019
I knew nothing about Debt Consolidation when I started the application, but Eric, the young man who was assigned to me, explained everything very well. If I had questions, he explained them and made sure I understood the answers, before we continued to the next part. He made something that could have been very anxious for me very easy instead. If all their employees are as good as Eric, then it’s easy to see why they have a number one rating.
Mary, thank you for taking the time to leave feedback and to recognize the specialist who helped you. We will make sure to recognize him as well. We want you to succeed while in the program, so please don't hesitate to reach out with any questions or to review your account.
Reviewed Jan. 10, 2019
Eric ** was a huge help and very informative with everything National Debt Relief was about. Just upfront with everything. Even the welcome call they were generous. I have so much confident now, I was lost scared what would happen, finally I was brave enough to make that call. Glad I did.
Reviewed Jan. 10, 2019
I had a great experience with getting help from Charles **. I am out of work due to an injury and was getting behind on my payments of all credit cards and I was assisted and was treated greatly on how to go about getting help before it was too late. I can say Thank You for all the help I received.
Reviewed Jan. 10, 2019
I thank them for the opportunity in helping me to become debt free. They were very helpful, knowledgeable, understanding of my situation. This was one of the best and rightfully calls that I could have ever made in dealing with my finances.
Reviewed Jan. 10, 2019
I am very pleased with the service and help with filling out the forms and look forward to working with National Debt Relief. I am hopeful that I will see an increase in my credit score in a couple years.
Reviewed Jan. 10, 2019
I would like to Thank Angelica ** for the time she took to explain the program to me, she never rush through it, nor did she ignore my question. Angelica was very considerate of my position and hardship. Thanks to Gavery ** who handle my welcome call. He was as patient with me. Thank You! National Debt Relief.
Reviewed Jan. 10, 2019
It's very easy to enroll in the National Debt Relief program. I've dealt with them mostly on the internet and when I've called them, their reps have been very cordial and nice. The cost of the program is good and they've been very helpful. I'm a year in and they've been doing a good job in settling with the debtors.
Reviewed Jan. 9, 2019
I thought Daniel ** was extremely nice and explained everything well. The success welcome caller Angel was very nice also, at time she talked pretty fast but was extremely nice also. I was extremely grateful that you were able to extend our payment plan a few extra months.
Reviewed Jan. 9, 2019
So far I've only signed up for the program and have not yet made a payment, however I was impressed with the two people helping me. They made sure I understood the fine details and did not try to skirt around uncomfortable questions. I look forward to working with NDR.
Reviewed Jan. 9, 2019
I can't say enough about your company. Some of the best customer service there is. Polite, considerate, professional staff. Honor doing business with you! Folks I talked with really were knowledgeable and polite. Your whole program makes for a better world for sure!
Reviewed Jan. 9, 2019
Debt relief associates were very professional and knowledgeable. They were very helpful in a very stressful time. They explained everything in detail and was always willing to answer any questions. I would definitely recommend them to others. I know it will be a long process but they will be there to assist in any way.
Reviewed Jan. 9, 2019
So far so good, just started the program and I feel confident with their services. Great customer service and they explain things clearly so I know what to expect. Adrian ** the mvp. So glad to have done this instead of filing for bankruptcy.
Reviewed Jan. 9, 2019
Been trying to resolve my debt issue for a while and finally found something, couldn’t be more pleased with how things are going so far! I’m hoping to get back on my feet and not get in a position to have to come here again but if I absolutely had to I wouldn’t go anywhere else.
Reviewed Jan. 9, 2019
When speaking with Kirk and a rep from the Success Team, they were extremely kind and guided me through every step I needed to take to get my process of being debt free started quickly and painlessly. Thank you for the one on one attention.
Reviewed Jan. 9, 2019
The team was very helpful through the entire process as it is very much against what I have believed to be done with regards to paying my bills and creditors. Very stressful, however, I know that this is the right way to go.
Reviewed Jan. 9, 2019
I have had a great experience working through this process. There is a lot of information to understand in order to feel safe and fully commit. When I realized that the creditors would not be getting paid right away and the nature of how it all works, I felt anxious. However, after expressing and clarifying my concerns, the representatives that worked with me were patient and thorough in assuring me of what to expect and how to handle my creditors.
Reviewed Jan. 9, 2019
Awesome, fast and easy. Very nice. Help you to understand everything and helped me fulfill my dreams of being debt free. Seemed liked they cared. Made sure I had no questions. They seemed to really want to help me and inform me of all options possible.
Reviewed Jan. 9, 2019
Both of the representatives I spoke to were very helpful and knowledgeable. I'm looking forward to finally being out of this crushing debt. This is new to me and some of it seems scary, but I am happy to be on the path to attaining my financial freedom again.
Reviewed Jan. 9, 2019
Mike was very nice job and he did his job good and I would recommend this to anyone because this is an awesome plan that will take the weight off of your shoulders. This was best thing I did and I am glad I did it.
Reviewed Jan. 9, 2019
The people that I worked with did an excellent job in explaining to me the required steps being taken with great patience. It was a relief that my worsening financial situation was to be resolved without using the bankruptcy route. I would recommend them to anyone.
Reviewed Jan. 9, 2019
The information was good but the agent talked too fast and was hard to understand. I will be interested in viewing the online account. I know I will have more questions when setting up my new savings account.
Reviewed Jan. 9, 2019
I am knew to National Debt Relief but I am feeling confident that they will be very successful. So far very professional and very understanding. All parties I talk to had the same conversation, helping me out of DEBT. Looking forward to completing all agreements.
Reviewed Jan. 9, 2019
My experience was as positive as it could be. In difficult times like these it is hard to feel good about any choice. I was treated with respect and care. Follow was great and attentive. I am very pleased so far. I hope to look back one year from now and still feel like I made a good choice.
Reviewed Jan. 9, 2019
I never felt judged or anything negative. I was treated with the utmost respect and made to feel like I wasn’t alone in all the craziness!! I am very excited and finally feel there may be a light at the end of the tunnel!! Thank you for the kindness and help National Debt Relief.
Reviewed Jan. 9, 2019
They told me everything I needed to know about the program, the positive and the negative effects it could have and answered all my questions without hesitation and knew what they was talking about. I enjoyed the experience of talking to these two professionals.
Reviewed Jan. 9, 2019
Very courteous and professional. Answered every question I had, it really gave me a sense of ease. I'm glad to know that this company was able to help me out in the financial situation I was in, it was a blessing.
Reviewed Jan. 9, 2019
Both of the individuals I spoke with were professional and helpful. They were able to answer my questions and provide detailed information. They responded in a timely manner and walked me through the process. I am excited to continue to work with National Debt Relief to improve my financial situation.
Reviewed Jan. 9, 2019
Both people I spoke to were very very helpful and knowledgeable about all of my concerns and questions. Justin ** was so super nice and helpful. The people I spoke with explained the legality of the program and what to expect in the future, as well as what to do if a debtor contacts me or brings legal action upon my debt.
Reviewed Jan. 9, 2019
Helpful and informative. Answered all my questions and very easy to sign up. Looking forward to being debt free and I'm sure that they will get me there. I feel confident that this is the best choice. Michael was very kind and made me feel at ease with my decision.
Reviewed Jan. 9, 2019
I had a great experience with the first representative Al and with the following rep with the welcome call. They were excellent and very informative about the program and what’s coming up next with the program and very helpful with any questions that I had.
Reviewed Jan. 9, 2019
After my divorce I got nothing and had to start over. I am now trying to pay off everything so that I can stop renting and buy a house again for me and my son. And I just want to say thank you to Gary ** who helped me out. He was great.
Reviewed Jan. 9, 2019
Everyone I have spoken to has been very kind, empathetic and knowledgeable. Erik ** is my counselor, and made me feel that I have someone in my corner. The human element of Customer is the most important, when people are experiencing huge problems they have never faced before. Kudos!
Reviewed Jan. 9, 2019
All the NDR reps were great and very helpful not only in guiding me through the process but in listening to my individual issues. They definitely helped me make an informed decision to enter the program. I look forward to working with you and starting a new chapter in my life.
Reviewed Jan. 9, 2019
Everything was done in a proper manner and all questions were answered with answers I could understand. I give him an A+. I would recommend this company to others for getting out of credit card debt or any other debt.
Reviewed Jan. 9, 2019
So far every question I have had been answered. We will see what happens as time goes by. Looking forward to getting things started. Welcome call cleared up some things. Everyone I have talked to so far has been very helpful. We'll see what happens down the road. Have not used any of the tools yet.
Michael, thank you for taking the time to leave feedback. As a new client, you'll be unfamiliar with the process in general and we understand if you have concerns. Don't hesitate to contact us if you need anything clarified.
Reviewed Jan. 9, 2019
My husband and I just made the very tough decision to move forward with National Debt Relief. Debt settlement is a very scary thing but we did not qualify for debt consolidation. The staff has been very nice so far and we are excited to see what National Debt Relief can do to help us. We will review their performance further into the program.
Dawn, congratulations on taking this first step. We know that this process can be scary, especially if you've never done anything like this before. We're sure that as you spend time going through and learning the process, it will become more familiar and not as daunting. We expect you to have questions, and we encourage you to ask those questions. Our team is always happy to help in any way we can. Thank you for sharing your concerns with us today.
Reviewed Jan. 9, 2019
I appreciate the help that National Debt Relief is going to provide for me in becoming debt free. Moses ** was extremely personable and proficient in handling all the details of my debt situation. I am grateful that your company is available. Thank you!
Reviewed Jan. 9, 2019
From the minute I called, I felt like my financial concerns mattered and would be resolved appropriately. After hearing about the program, I felt completely comfortable and amazed how thorough everyone was when explaining everything. By the end of discussions, I felt like the stress had been lifted.
Reviewed Jan. 9, 2019
This was a very reasonable program and everyone was very helpful. People are easy to talk to and seemed to be very sincere and caring. The ease of being able to contact them later in the evening was nice. There was no need to interrupt me during my work day.
Beverly, we're happy to accommodate you however we can. Thanks for leaving feedback, and have a great day!
Reviewed Jan. 9, 2019
The ladies on the phone spoke very clearly and were very polite, the service is very fast, I got called right back when I first called to set it up and Lisa made it very easy for me to make the decision.
Reviewed Jan. 9, 2019
Helped with everything I needed and amazing service and fast. I'd give a 11/10 if I could. I was helped step by step and was able to get all my loans and credit taken care of in one location. Thank you guys so much.
Reviewed Jan. 9, 2019
My experience was fine. No problems to report. The wait for the phone to be answered was way too long. 15 to twenty minutes or so. Then I called back the first time was ten minutes. I hung up and called back and was placed on hold so that my info could be pulled up. I didn’t like that either, but the people who I spoke with made everything right.
Reviewed Jan. 9, 2019
Staff was very knowledgeable and took time to answer my questions. It was a very hard decision to make to get help, yet the two people that helped me seemed to care about the position I was in and assured me that I was not alone in this type of situation.
Reviewed Jan. 9, 2019
I was very impressed with the level of customer service that I received from Joel and Monique. There were both very clear and explained things thoroughly. I didn't feel judged and I was treated with respect and compassion which means a lot to me. Thank you for your assistance through a very difficult time.
Reviewed Jan. 9, 2019
For the first time in my life, I found myself in so much debt that I couldn't pay it, due to the fact that I used credit cards to fund my business office purchase and renovation. I didn't want to take bankruptcy, so I looked up debt relief companies. National had the best customer approval rating, and those ratings were correct. My experience so far has been wonderful.
Linda, congratulations on starting your journey towards being debt-free! We understand all too well how unpredictable life can sometimes be. We think you made the right choice to take charge of your situation and take definitive steps toward improving it. Thank you for taking the time to share your story with us and please reach out with any questions or concerns.
Reviewed Jan. 9, 2019
Josh made the enrollment process very easy to understand; due to his patient to answer questions as they came up. He was thorough, informative, and from all appearance, very forthcoming in providing honest and details answer to my concerns. Josh made me feel that my situation is very hopeful and if I do my part then National Debt Relief will give me a second chance at being debt free and eventually rebuilding my credit. I prayed and thought long and hard before I made this call for assistance in getting out of debt in this manner; Josh made me feel that I made the right decision without making me feel guilty about getting myself in this situation. I look forward to getting started and getting it done.
Reviewed Jan. 9, 2019
Debt in general can stress you out, but being in debt that seems you will never get out of is a weight no one is ready to deal with. National Debt Relief was thorough and just honest with the whole process. I have a shortened time frame now that will allow me to get out of this hole I am in and still be able to enjoy life! I was at a point where I thought it wasn't possible. So glad that I made the call to NDR. I will never get myself into this situation again!!!
Reviewed Jan. 9, 2019
I was deep in debt, so I decided to go with National Debt Relief to help me out. So far, they've been friendly and knowledgeable and they've helped me out a lot. They made me pay less than what I was usually paying. They also keep track of all the payments that I have and notify me when an agreement is made.
Reviewed Jan. 9, 2019
I lost my wife and then a couple of years went by and I was still going to grievance counseling for that. I met another young lady who lost her husband and we hit it off. We had a lot in common and we didn’t want to go through life alone so, we decided to get married and live together. Prior to that, I was single for a couple of years, so I had a lot of bills that I needed to consolidate in order to get married. She has two kids and so, I was gonna need more money than what I was making per month to make it survive.
I went on the internet and researched debt consolidation places. National Debt Relief was one of them that came up. They were the first one I called and I was so happy with the answers I got from them. I did some checking on the BBB. NDR had some replies from past clients that they had and I read all of that. They also had good reviews which made me decide to not look any further and I went with them. We decided that it would be in my best interest to consolidate my stuff because my payments were so high at that time which was at $900 a month. They saved me $650 a month by paying them $375 and I thought that it would work because that was exactly what I needed to give myself some breathing room to make it month to month with my bills.
Everybody that I worked with so far has been upfront, has answers to everything and straightforward which was what I liked about them. Every time they contacted one of my creditors, they made sure they emailed me and asked me if I want to settle for whatever they decided. They’ve done a great job on that so, I haven't had any issues with that. Everything has worked out so far so, I've been happy with them. NDR charges you any time you call and consolidate with them but it's such a small fee so, it doesn’t really matter. I had questions and concerns and they gave me the answers. They were truthful about it and they didn’t misled me, so I was more than happy to pay them the fee that they charged me. So, I have no problem with that at all. The experience with National Debt Relief has been good so far and I’m glad I went with them. One account has been completely paid for. They are working on the other two.
I've talked to a couple of people that were thinking about bankruptcy. I told them what I did and they’re thinking about doing it themselves. I told them what the benefit is doing it the way I did it over bankruptcy, and how it stays on your credit for 7 to 10 years, and how this would fall off once you get it paid off. It took a hit on my credit score but they told me that was gonna happen and it did. I went from 600 way down to 105. I was down to 495 but I talked to people and they guided me and gave me the directions on how to repair my credit. They said I would slowly see it start climbing back up, which it has. I'm up to 585 again, which has been pretty good. I climbed a lot faster than I thought I was gonna climb so, I told friends of mine that NDR would be their better bet than bankruptcy.
Reviewed Jan. 8, 2019
A huge thank you to both Jonathan ** and Howard on there assistance with our first steps toward financial freedom! It’s been a long time coming and I appreciate all they’ve done to explain the program and keep me informed!!
Reviewed Jan. 8, 2019
I could not ask for more informed and helpful people. From start to finish they were extremely helpful and knowledgeable. What started as a nightmare for me has become something where I can actually see the end of the debt tunnel. It is still a lot to digest, but I have a team of professionals working with me. I can finally sleep at night, and that makes me very happy!
Reviewed Jan. 8, 2019
It was made very easy. Would for sure recommend to any person. Never thought how quickly and fast it would take to start my way to a bright future for my credit to be on a high level again. Thanks for everything!
Reviewed Jan. 8, 2019
The process was quick and very easy to do. The person that helped us was eager to help in whatever way possible and didn't mind answering the million questions that I had!! The entire process was handled in a day!
Reviewed Jan. 8, 2019
The representative was very professional and responsive to my needs. She listened to my hardship stories without judgment. She showed empathy toward understanding my situation. She also was very patient in answering my questions and did not move forward without my full knowledge of understanding.
Reviewed Jan. 8, 2019
The best customer service I have had in a long time. I didn’t feel judged and people were super nice and informative. I understood everything that was was explained. I’m not walking away wondering if I made the right decision. Because I know I did.
Reviewed Jan. 8, 2019
Bryton ** and Adam ** assisted me. Bright and cordial and professional young men. Keepers. A professional friend (engineer) recommended this process and your reviews were very good. I am hoping to take the pressure off myself. Thanks. Here is hoping for a debt free future.
Reviewed Jan. 8, 2019
Getting enrolled and completing the Welcome Call was easy and very clear. They answered all of my questions, and explained the process well. They also explained all of my options and helped me to choose the best one for my situation.
Reviewed Jan. 8, 2019
Very helpful, knowledgeable, and gave clear information of how their services operate. All questions were answered in a professional manner. I will definitely refer National Debt Relief to my family and friends. I am very excited and looking forward to accomplish goals of becoming debt free!
Reviewed Jan. 8, 2019
My experience with both the enrollment specialist and the welcome representative was very informative and pleasant to complete. Both individuals were professional. I was afraid to reach out to the service initially due to it's an online and telephone process and not a face to face interaction. After starting the process, I became more at ease and felt I was making a good decision. I felt a relief once learning I was approved for the program and I look forward to getting the debt taken care of with the National Debt Relief team.
Reviewed Jan. 8, 2019
I had heard of services like this before but this is the first time I am utilizing it. The sign-up and approval have been painless so far. I am looking forward to getting the results promised. My hope is to have my credit improved and debt under control.
Reviewed Jan. 8, 2019
National Debt Relief really saved me! I'm so thankful to FINALLY be out of debt in such a short amount of time! I don't know where I would be without this program! I recommend it to anyone that may be struggling to make ends meet due to large debts looming over their head.
Reviewed Jan. 8, 2019
Travis ** was an outstanding representative! His knowledge and accuracy in determining my needs was nothing less than perfection. His patience and dedication reassured my confidence in this company’s ability to guide me towards financial freedom! I am truly grateful for his help.
Reviewed Jan. 8, 2019
I had to make a very tough decision due to life altering circumstances that ultimately led me to NDR. I did a ton of research for several weeks and so glad I chose NDR. The team was extremely knowledgeable and helped me chose the right program to help me get out of debt. I highly recommend NDR!
Reviewed Jan. 8, 2019
Excellent explanations of everything... I really appreciate the help and counseling support I've received so far... Very helpful, Tawneesha and Andrew went into great detail on all I needed to be informed of and then some! I understand all that I needed to do and all NDR will do to help me to become debt free.
Reviewed Jan. 8, 2019
Very nice service. Got phone calls right away. Hope this will help me get back on my feet. The employees were very nice and helpful. I really hope that everything works out like George said and will not run into any issues.
Reviewed Jan. 8, 2019
Very helpful. Can’t wait to get out of debt! Both people I talked to were very clear on what to do and what actions need to be taken. I’m a little nervous as to how much this will actually help or work but hey 3 years is better than 30.
Casandra, we understand your hesitance but we feel like taking this step will supercharge your efforts to get out of debt. And you're right, three years is better than thirty, so why not make that time investment? We'll do our best to make sure it pays dividends and that you reach your goals. Please reach out if you need anything further.
Reviewed Jan. 8, 2019
Very helpful and knowledgeable about the services they offer and how they work. They really go into detail on everything you need to know to complete the program. I would highly recommend this to anyone having trouble with getting out of debt.
Reviewed Jan. 8, 2019
The man and woman I talk to were very kind, helpful, and professional. This is a very difficult step and they do everything possible to make it as stress free as they can. This is not a position anyone wants to be in, but they truly seem to want to help.
Reviewed Jan. 8, 2019
This is very difficult to discuss as I am still trying to accept that this is where I am currently. All I can say is the two individuals that I was fortunate enough to work with to get things started were extremely kind and I felt that there was no judgement from them only an understanding of this happens sometimes. Thank you NDR for making me feel like things will be ok.
Reviewed Jan. 8, 2019
I have been very pleased so far with National Debt Relief. They have been prompt and very helpful in getting me into the program. I feel like we are taking the first step toward financial freedom. They have been quick to answer my questions and I look forward to graduating the program.
Reviewed Jan. 8, 2019
Brandon did a nice job explaining everything to me again. He was friendly and patient with me as I pulled up information. We really liked George **, who initially helped up. Thank you for your assistance in helping us become debt free!
Reviewed Jan. 8, 2019
I do not have any questions right now. The procedure has been quick and clear.. I would recommend National Debt Relief to others. I chose National Debt Relief because they were the most highly rated similar type service. I am looking forward to getting out of debt through this program.
Reviewed Jan. 8, 2019
Becoming enrolled in NDR was a very quick and easy process. I entered my information on their website on a Sunday night and they called me back Tuesday morning. Within a few hours, I have now been enrolled with NDR and feel confident that they have given me all the necessary information to succeed in overcoming my debts.
Reviewed Jan. 8, 2019
Just joined NDR and I am very excited about becoming debt free. All of the people at NDR that I spoke with were exceptional helpful, compassionate and knowledgeable. Was very nervous about joining but, Allen ** and Edmond ** put me at ease and were extremely helpful and very knowledgeable. They are definitely an asset to NDR.
Reviewed Jan. 8, 2019
NDR associates were professional and personable with helping me get debt free. I just started the program and will see how it develops. I hope to see it bring me to a better place financially. This is the first time I ever had to use such a program.
Reviewed Jan. 8, 2019
This company is a God sent. I'm very pleased with the help I have been given so far. What are awesome company and thanks for means. I would refer National Debt Relief to anyone that needs a breakthrough. I was also please with me interview they gave me prior to getting approved.
Reviewed Jan. 8, 2019
I was hesitant to call because I was ashamed of letting my debt get out of control. They were so understanding and found the best way to get me help. I feel confident in the program that we picked. They were knowledgeable about everything.
Tomye, we understand all too well the feelings that come with that. Our main focus has always been objectively and efficiently helping relieve you of that burden, and we will do everything in our power to achieve that outcome. Thank you for taking the time to leave a review today and we hope to hear from you again as you make more progress.
Reviewed Jan. 8, 2019
Frank ** was very helpful. The other person I spoke with last week was also very helpful. Thank you very much for help with my financial problems. I really appreciate all the hard work and effort. Thank you.
Reviewed Jan. 8, 2019
I really appreciated all of the help that I received from Anthony, who took my case, and to the lovely welcome call that I received. Made me feel at ease. I would highly recommend anyone is in need of debt relief.
Reviewed Jan. 8, 2019
All representatives were very friendly and thorough. They answered all of my questions and I felt no pressure. I felt like Parker cared about how I felt and gave honest answers on how to improve my credit for the future.
Reviewed Jan. 8, 2019
Very helpful and educational. The representatives were understanding and polite, and was able to get me enrolled in the program to become debt free. They answered all questions I had and put my mind at ease. I'm looking forward to becoming debt free.
Reviewed Jan. 8, 2019
My debts were piling up and I couldn't manage them anymore, so I tried out National Debt Relief. I gave them a call, talked to them, and everything seemed to work out well. Getting enrolled with NDR was easy. It didn't take long and took 20 minutes at most. The negotiators that I worked with took care of everything. They knew what they were doing and they've been doing a great job. They also accommodated me quickly and easily on the payment plan. If I had any trouble with the debtors or whoever called me, I referred them to the negotiators who took care of them quickly. So far, working with National Debt Relief has impacted my life in a good way. They're quick, professional, and help me move on fast.
Reviewed Jan. 7, 2019
I had a problem with getting a couple of my hospital bills but they hung in there with me while I got them and when over everything carefully with me. When I had questions they knew the answer to what I was confused on.
Reviewed Jan. 7, 2019
My experience so far with the National Debt Relief program is I am very pleased. Everyone who I have spoken to has been very nice and friendly and very helpful. I would definitely recommend this program to someone who I know would need the help.
Reviewed Jan. 7, 2019
Everyone was so experience I understand every word very easily. Very professional group. I was very glad when I call National Debt Relief. These people was great. I don't have word to explain what they are doing for me. I will recommended any one I know need this help. I want to say thanks in advance.
Reviewed Jan. 7, 2019
Very kind in assisting. Answered all my questions. Was hesitant about calling, but once I started Talking to her I felt immediately relieved. She explained everything perfectly, and was so kind and caring. She was very good at helping me understand the whole process and what I needed to know.
Reviewed Jan. 7, 2019
Handled professionally! Review was thorough and my questions were answered. There was no long waits on hold and both representatives were friendly and patient as I am hard of hearing and they were respectful and repeated information. I received the information and numbers I will need. I felt like I was reassured of how the program works and the support I will receive. Thanks for your customer support and I am looking forward to retiring my debts.
Reviewed Jan. 7, 2019
Detailed information, answered all my questions, guided me through the agreement and how my debt settlement will work and in case of emergencies where and how to contact them, overall a great customer service that I would recommend to family and friends.
Reviewed Jan. 7, 2019
I got into a lot of credit card trouble and it was extremely emotionally successful. With one call from Debt Relief I was helped out immensely to get monthly payments down to within 2.5 years as opposed to 30 years at double the payments. Thanks so much.
Reviewed Jan. 7, 2019
Both Ben and the young lady (sorry I forgot her name) from the welcome call, are real professionals. I was able to comprehend everything because they made it very easy for me to do so. I recommend NDR for anyone trying to get their life back on track. Thank you.
Reviewed Jan. 7, 2019
Everyone I have talked with has been very friendly and helpful. I look forward to doing business with you. I am sure I will be able to breathe a sigh of relief soon. So far every thing is good. Can't wait to get our program started.
Reviewed Jan. 7, 2019
I was satisfied with the process and the people I worked with so far. I hope this will be a good experience for me in the end. I appreciate the opportunity your organization has provided me. My greatest regards. Thank you and have a nice day.
Reviewed Jan. 7, 2019
Excellent, no words to describe how awesome this experience was for me. The counselors was very professional and wonderful to work with. Thank you for being such a great company. I feel confident about the process of my debt being settled. I would advise anyone who would like to settle their debt this is the company to go to. The program is easy and outstanding. Thank you National Debt Relief.
Reviewed Jan. 7, 2019
Everyone was very thorough and made sure I understood each step of the process clearly. Everyone was very friendly and easy to work with even when communications had to be done through e-mail due to work schedule and different time zones. Great experience overall.
Breanna, we're glad to hear that your experience was so positive overall. Thank you for letting us know how things went for you and we look forward to hearing more as you continue in the program.
Reviewed Jan. 7, 2019
Thank you very much for helping me begin to get my peace of mind back. Both Andre and Brianna were amazing at helping me get started and get my credit back on track. I cannot wait to watch my positive progress happen with the help of NDR.
Reviewed Jan. 7, 2019
Daniel ** was awesome and very helpful. I am looking forward to becoming debt free. I was afraid at first to make the phone call thinking that I was not able to afford this program but then when it was broken down to 2 payments a month with my payroll this made it a lot easier. Thank you.
Reviewed Jan. 7, 2019
Great customer service. Everything was explained in good detail for me to clearly understand. I Was guided step by step through the process. I did get approved and I’m glad to have ended up working with NDR to resolve my debt issues.
Reviewed Jan. 7, 2019
I was impressed with the Agent from beginning to end of the call. Spoke clearly and precisely and answered all my questions very quickly. The Agent was extremely knowledgeable about the NDR Program. I would recommend NDR to anyone needing assistance with their finances.
Reviewed Jan. 7, 2019
Theresa ** was very helpful, a pleasure to speak to and Ms. ** transparent and helped with the welcome call. I'm hoping this program works out the way it was explained and help me to reduce my monthly outcome and have more discretionary income.
Reviewed Jan. 7, 2019
Very easy process, very knowledgeable well spoken agents. Enrollment (JaKeith **). I hope that this process continues to be as easy and helpful to me, I am somewhat worried about effect to my credit so was happy to hear about the free credit counseling service offered at the end of the program.
Reviewed Jan. 7, 2019
I reached out during a stressful time, Angel ** was so professional, explanatory and patient with me. He relieved all of my stress. I am appreciative of this service and have shared my experience with two other family members. The process is better than filing for bankruptcy.
Reviewed Jan. 7, 2019
I found it was a very easy transition and a quick start to working on paying my debt. The program was explained very well for my understanding. I had an awesome coordinator, very on top of all my issues and needs.
Reviewed Jan. 7, 2019
I am just starting the program so it is hard to give a great raring at this time. I will need to see how much they can help me. Mr. ** the gentleman has been very helpful and has advised me so I am looking forward to working with this program.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 7, 2019
I felt like I wasn’t getting ahead of anything and I would try to get a loan and stick myself deeper. So I looked into working with National Debt Relief and I chose them over other companies since they had an A-Plus Better Business Bureau rating. Enrolling with them has been the easy part and when setting up the payment plan, they asked what I could afford.
But I'm halfway through the program and in the part that I am in now, I don't understand enough about the system. I only talk to their customer service people. You can’t talk to the people who are actually negotiating the debt so you have no idea where you’d be at until they call you and say how much was offered. That’s all I get unless I call. But then they would say there's nothing new to report. So you’re left in the dark a lot. It’s my debt though, and I would like to know what’s going on with it. I even contemplated switching to calling around to see if all of the other organizations do this the same way or if this is the standard. Aside from that, my credit has also tanked so life sucked. They said that the program would affect my credit score negatively. But I didn’t think that it would be this much. If I knew how my credit would be, I wouldn't do any of this. I would have tried to make a reason with each creditor myself.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.
Reviewed Jan. 6, 2019
I reached out to NDC with a little hesitation, and really just wanted to chat about what they may have to offer. I had been caught in the cycle of credit card balance transfers. Paying my bills on time and not bad credit, but only making minimum payments or slightly above. No end in sight for catching up. The young man, Ruben I spoke with was extremely understanding, very articulate in explaining how this program works. He made it easy to contact him and always answered my questions and any correspondence we had was met with a follow up email... I am filled with hope, where I once had financial fear. And looking forward to moving forward, paying my debt and living within my means.
Reviewed Jan. 6, 2019
When I first filled out the online form it was simple and easy. The next day was Christmas Eve and I received a phone call from the company. The gentlemen that called was polite and informative and made me feel at ease. I would highly recommend this company to help you meet your financial goals.
Reviewed Jan. 6, 2019
All the people I talked to were amazing. They explained everything so well that I didn't really have any questions! They were very thorough with all the information and best of all I could understand everything well! I looked up reviews when looking into getting help and National Debt Relief was the best with the best ratings!
Reviewed Jan. 6, 2019
I appreciate NDR helping negotiate my credit card balance. Customer service was very professional and treated me with respect and kindness. I’m a little worried about how this will lower my credit score but trust their program will give me helpful ideas on improving it once I “graduate.”
Reviewed Jan. 6, 2019
Both the ladies I spoke with were very helpful and made me feel at peace with being debt free. They answered all my questions and concerns. I felt comfortable with NDR and being in the program. I cannot wait to be debt free. Thank you.
Reviewed Jan. 6, 2019
National Debt Relief seemed to make everything easy and the monthly settlement offer that they gave me was something that worked with my budget. It made sense. We did a 39-month program and they would have been right on in that estimation but I ran and came across a little bit of money. I gave them a lump sum to help facilitate my situation faster so I can get out of debt and look forward to rebuilding my credit once I was out of the program. It’s been almost three years now and I’m coming up on the end. I’m hoping to get my last settlement offer and be done by the end of the month.
In all the different companies, like cable or utility, you may deal with different people and then when you talk to a different agent, it’s a different story sometimes. One thing I really liked about National Debt Relief is that there’s always consistency from agent to agent. Their training must be really good and I think it’s more coupled with the fact that they take really good notes during the conversation. That’s a really good thing that a lot of other companies should use. When I called, the agent said, “Oh, yeah. I did see that the last time you called, you informed us that you guys just had a baby. Congratulations.” It almost seems like I’m talking to the same person. I know it’s not the same person but they all have this collective knowledge, which is cool.
If this situation ever came up again, I would definitely use them. Or if I had a family member or a friend who got concerns or issues, we would absolutely recommend NDR. All the enrollment really entails is giving them your personal information. You give them your credit card account numbers. They look everything up, see how much you owe then put together the program for you. At that time, I was paying $500 a month to the credit cards and most of them were just the minimum payments. NDR come up with an affordable monthly installment and I think they offer longer terms too. My debt wasn’t outrageous but the program was something that we were able to do. It could lower my monthly spending and then get everything settled.
When you create the account that your money is going into, they also give you log-in information. So you can log in to that any time you want and you can see where your money is and where it’s going. So you have that confidence that your money isn’t disappearing on you. But I prefer to speak to somebody rather than logging in so I don’t log in very often. But when we do talk, they’re urge me to use the website so I can see my money and have that confidence.
Once you've signed up, they reach out to the creditors. They creditors had always talked to me and I let them know to just speak to NDR. Once NDR and the creditor come to an agreement, they email or call me for approval. They say such and such can offer you this in the settlement. If I’m okay with that settlement offer, then we move forward. NDR pays the creditor out of my account then we move on to the next one. The process is pretty simple. They also call periodically to check up on me. They always ask if there are any changes to my hardship so that that can be noted for the negotiations. They did a good job.
Reviewed Jan. 5, 2019
I found their employees quite helpful and friendly and willing to answer any questions I had. Very professional attitudes. Have not been with them long but very impressed so far. They make sure to ask when a good time to reach you is and walk you through each page of documents they email to you.
Reviewed Jan. 5, 2019
All the people I've talked with have been very kind, helpful and explanatory. I'm sad that I didn't get this set up months ago! I'm excited to get our lives back on track and eliminate this debt! They seem to actually care about our success and coming out on the other side of this in a better place than we are now!
Kendra, we believe that it's better to start late than not at all. We're glad to have you as a client and we will make it our priority to help you be as successful as possible over the next 24-48 months. Welcome to the National Debt Relief family! Please let us know if there's anything else we may be able to do for you.
Reviewed Jan. 5, 2019
They were able to help us with their dad’s combine to one payment after dealing with the hardship. Customer service was great and explain the step. The special is for the agent to explain the process to us and help us to get approved and helped us to make the right decision. Was very friendly and knowledgeable. We were able to get approved and save money in the long run.
Reviewed Jan. 5, 2019
I received information in the mail about this program and contacted National Debt Relief shortly afterwards. I get very nervous about issues like this but my client put me at ease and was able to set up a program that I could comply with. I am starting to feel much better about my choice. Would most certainly recommend to anyone who shares my situation!
Reviewed Jan. 5, 2019
I am needing to consolidate personal credit cards and loans that I have fallen behind on due to low employment hours. The staff have been very helpful and descriptive. If I had any questions they were very thorough in explanations.
Reviewed Jan. 5, 2019
So far so good with customer service tools and resources, everything I asked so far has been answered, everything was well explained so far, everyone that I talk to so far has been great in explaining everything to me and been so polite!
Reviewed Jan. 5, 2019
Everyone was great and explained everything. I'm so ready to be able to breathe again without having to worry how to pay these bills. Great, will tell more about the program to help them get debt free as well. They seem to take loving care of the ones who are needing help.
Reviewed Jan. 5, 2019
Brandon and Ryan National Debt Relief - Both reps were fantastic and informative. Answered any and all questions I had and are both very good at their jobs. They both work hard to make the process easy for their clients. I'm much more confident going through the NDR process now that I've spoken to them.
Reviewed Jan. 5, 2019
Supportive and Friendly. The agents I worked with put me at easy, as I am very nervous about doing this, I do realize it will be an advantage for me in the long run. My apprehension for the doing this was because I was afraid, more than the unknown.There are systems in place for you to reach out to a professional to help you walk through all the steps if you have questions or concerns. I look forward to see what the future will now hold for me and stop worrying about the debt, as I have a great payment monthly that I can afford. Thank you.
Reviewed Jan. 5, 2019
I reached out to my representative Carlos ** and he was very helpful in explaining all the details and how National Debt Relief could help me. Within less than an hour we had everything situated and I am completely worry free now knowing that National Debt Relief is going to help me settle my large debt. Thank you.
Reviewed Jan. 5, 2019
All correspondences and conversations I've had with representatives of this company have been reassuring and productive. Responses are prompt and informative. I feel comfortable working with NDR and very optimistic about my the future of my finances. I'm happy to recommend NDR to anyone considering their services. Thorough, helpful and professional.
Reviewed Jan. 5, 2019
I am glad I decided to get in touch with NDR. I was just paying and never getting anywhere. Everyone at Success@ndr treated me well and was patient with me. It was so easy to get into a hardship with credit cards. I am looking forward to be debt free. Thanks again.
Reviewed Jan. 5, 2019
They did a good job explaining everything, there was a lot of information but it was well explained. The paperwork was easy to understand as well and everyone was very helpful. Mark was very pleasant a seemed like a good guy.
Reviewed Jan. 5, 2019
National Debt Relief got in touch with me. It was hard for me to believe them because I don't trust people. I felt like they were trying to rob me. But, it has changed since I've been in their debt settlement program. They seem to know what they're doing and they keep me updated on things. It was easy to get enrolled and they gave me a timeline to get everything completed. I haven't been in the program for a year and we now have one card already settled and another one offering a settlement. It's great, but I'm suffering hardship now and I wish I could give more. But it's okay. I'm still broke for the rest of the month, but it eases my mind to know something is being done with these bills. It has been good, so far, and I have recommended them.
Reviewed Jan. 4, 2019
The program is great and it is going to benefit me, and thanks you again for your support, and the confidence that I need to make my life, and future better. I am looking forward to see you work to provide a better future for me.
Reviewed Jan. 4, 2019
Steve took his time to review everything thoroughly. He was kind, helpful, and patient with my questions. He was able to answer my questions and replied back to me super quickly with emails and phone calls. I feel like he truly cared about me wanting to get out of debt and didn't make me feel bad or awkward for having to call and apply for this program.
Reviewed Jan. 4, 2019
The team was very informative and didn't make me feel ashamed! I have already recommended friends to check out the program. I honestly didn't feel that I could reach my goal of becoming debt free in 2 year! I am extremely relieved to have a great team behind me!
Reviewed Jan. 4, 2019
Enjoyed talking to both Justin and Angel about National Debt Relief service and have initiated the debt settlement program as of today, Jan 4, 2019... Both representatives were knowledgeable, friendly, polite and very helpful in aiding me to make the decision to engage National Debt Relief to negotiate a debt relief settlement with my creditors.
Reviewed Jan. 4, 2019
They are helping with my credit card bills and have explained everything in detail about how their program works. I feel better about my situation and that they will be able to help me out of a very stressful time in my life.
Reviewed Jan. 4, 2019
Teddy was awesome. He provided me with a great service, a lot of information and answered all my questions, the service was very fast and easy, couple forms to sign and we are now in a new path to debt relief. Thank you!
Reviewed Jan. 4, 2019
I had the best experience with Dorian **. I ask a lot of questions and he took the time to really answer all my questions so I understood how the program works. He let me know that if I trust the program it will be in by benefit which is a big relief because I was becoming very stressed and becoming too much. The welcome call was also great. The gentleman answered more questions for me.
Reviewed Jan. 4, 2019
I was stressed and nervous about the whole plan. Jason not only answered all my questions clearly and with patience and examples, he even got his boss to give me a followup call to explain further some of my stressful concerns. Very, very helpful.
Reviewed Jan. 4, 2019
I was assisted by Ahmir ** and as a supervisor in a call center, I was impressed by his level of customer service as well as obvious love for his job and the company he works for. He worked with me and helped me feel at ease during this difficult time. His explanation of the program was simple and straightforward, making it very easy to understand everything I was agreeing to and committing to. Based on this alone, I would highly recommend my friends and family that are in need to contact your organization as well. Thank you!
Reviewed Jan. 4, 2019
When talking with Howard from customer service, he explained everything to me in detail. He answered my questions. He went over the concerns that I had and the questions again for me. Howard was very personable, friendly, helpful and considerate.
Reviewed Jan. 4, 2019
I am very pleased with how my debt was handled. I wish I would have done this earlier! Very professional and understanding of my situation. I would definitely recommend to others. Eugene was very kind and super helpful with all my needs to help me get out of debt and get my credit score back up again.
Reviewed Jan. 4, 2019
Amazing. She was very nice and walked me through the whole process. It’s my first time having to do something like this so I’m a little nervous but it sounds like any questions or trouble I may have in the future they would be able to help me out.
Reviewed Jan. 4, 2019
National Debt Relief associates were very thorough and friendly during the entire process. It is nice to know there is a team to help us through this all. Thank you National Debt Relief for everything! We can finally breathe a sigh of relief knowing there is a light at the end of this horrible tunnel. I would recommend this company to anyone truly needing help with their credit problems.
Reviewed Jan. 4, 2019
I received excellent service from this company and they were very patient with me and they answered all my questions. Devon even answered one of my calls while he was on the phone with another client. I am now on the road to becoming debt free.
Reviewed Jan. 4, 2019
I've just completed the sign-up process today, but I already feel a weight has been lifted. I've only dealt with 2 different people at NDR so far, and both have been very friendly and helpful! I've thought about doing this for months, and wish I had done this a year or two ago, if I had, I would be halfway through the program right now! If the remainder of my experience with NDR is this smooth and easy, I will be forever grateful!
Reviewed Jan. 4, 2019
Very informative explanation by Stephen **. Original contact by Keith ** on January 3, 2019 was also very helpful in getting the program started. This seem to be a better alternative than filing personal bankruptcy or getting a home equity loan for 10 years.
Reviewed Jan. 4, 2019
I signed up for National Debt Relief, cause of multiple unfortunate events that snowballed me into debt, and I kid you not, literally less than 2 mins of me signing up, I had a very helpful and great representative contact me and helped me through the process as well as listening to what my current situation was. Needless to say, they turned a very stressful moment into almost immediately taking off all the weight on my shoulders in debt. Great Service and Amazing People. Fast, Easy, and Very Stress relieving.
Reviewed Jan. 4, 2019
Everyone I spoke to was very helpful and took time to make sure that I understood all of the terms and agreements. They definitely prioritize customer service. They answered all of my questions and explained exactly where my money each month was going and how to take care of monthly payments.
Reviewed Jan. 4, 2019
Availing myself of your services was easy. Each Rep of your company I had the pleasure of speaking with was professional, compassionate and extremely courteous. My initial contact was Anthony ** and the underwriting Rep was Kaiya **. Mr. ** was very straightforward to the best of my knowledge and did not make any unrealistic promises. I so appreciated his understanding of my circumstances and the fact that he was not condescending nor demeaning. Oft times when dealing with people of the "Credit World" they tend to adopt a "Holier than thou persona". Many thanks for employing both Mr. ** and Ms. **.
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