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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 141 Reviews 27635 - 27835
    Verified purchase
    ProcessTransparency

    Reviewed Jan. 8, 2019

    A huge thank you to both Jonathan ** and Howard on there assistance with our first steps toward financial freedom! It’s been a long time coming and I appreciate all they’ve done to explain the program and keep me informed!!

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    I could not ask for more informed and helpful people. From start to finish they were extremely helpful and knowledgeable. What started as a nightmare for me has become something where I can actually see the end of the debt tunnel. It is still a lot to digest, but I have a team of professionals working with me. I can finally sleep at night, and that makes me very happy!

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    Verified purchase

    Reviewed Jan. 8, 2019

    It was made very easy. Would for sure recommend to any person. Never thought how quickly and fast it would take to start my way to a bright future for my credit to be on a high level again. Thanks for everything!

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    StaffProcess

    Reviewed Jan. 8, 2019

    The process was quick and very easy to do. The person that helped us was eager to help in whatever way possible and didn't mind answering the million questions that I had!! The entire process was handled in a day!

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    The representative was very professional and responsive to my needs. She listened to my hardship stories without judgment. She showed empathy toward understanding my situation. She also was very patient in answering my questions and did not move forward without my full knowledge of understanding.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 8, 2019

    The best customer service I have had in a long time. I didn’t feel judged and people were super nice and informative. I understood everything that was was explained. I’m not walking away wondering if I made the right decision. Because I know I did.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Bryton ** and Adam ** assisted me. Bright and cordial and professional young men. Keepers. A professional friend (engineer) recommended this process and your reviews were very good. I am hoping to take the pressure off myself. Thanks. Here is hoping for a debt free future.

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    Verified purchase
    ProcessTransparency

    Reviewed Jan. 8, 2019

    Getting enrolled and completing the Welcome Call was easy and very clear. They answered all of my questions, and explained the process well. They also explained all of my options and helped me to choose the best one for my situation.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Very helpful, knowledgeable, and gave clear information of how their services operate. All questions were answered in a professional manner. I will definitely refer National Debt Relief to my family and friends. I am very excited and looking forward to accomplish goals of becoming debt free!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 8, 2019

    My experience with both the enrollment specialist and the welcome representative was very informative and pleasant to complete. Both individuals were professional. I was afraid to reach out to the service initially due to it's an online and telephone process and not a face to face interaction. After starting the process, I became more at ease and felt I was making a good decision. I felt a relief once learning I was approved for the program and I look forward to getting the debt taken care of with the National Debt Relief team.

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    Verified purchase

    Reviewed Jan. 8, 2019

    I had heard of services like this before but this is the first time I am utilizing it. The sign-up and approval have been painless so far. I am looking forward to getting the results promised. My hope is to have my credit improved and debt under control.

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    Verified purchase
    Process

    Reviewed Jan. 8, 2019

    National Debt Relief really saved me! I'm so thankful to FINALLY be out of debt in such a short amount of time! I don't know where I would be without this program! I recommend it to anyone that may be struggling to make ends meet due to large debts looming over their head.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    Travis ** was an outstanding representative! His knowledge and accuracy in determining my needs was nothing less than perfection. His patience and dedication reassured my confidence in this company’s ability to guide me towards financial freedom! I am truly grateful for his help.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    I had to make a very tough decision due to life altering circumstances that ultimately led me to NDR. I did a ton of research for several weeks and so glad I chose NDR. The team was extremely knowledgeable and helped me chose the right program to help me get out of debt. I highly recommend NDR!

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Excellent explanations of everything... I really appreciate the help and counseling support I've received so far... Very helpful, Tawneesha and Andrew went into great detail on all I needed to be informed of and then some! I understand all that I needed to do and all NDR will do to help me to become debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2019

    Very nice service. Got phone calls right away. Hope this will help me get back on my feet. The employees were very nice and helpful. I really hope that everything works out like George said and will not run into any issues.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 8, 2019

    Very helpful. Can’t wait to get out of debt! Both people I talked to were very clear on what to do and what actions need to be taken. I’m a little nervous as to how much this will actually help or work but hey 3 years is better than 30.

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    National Debt Relief
    Response from National Debt Relief

    Casandra, we understand your hesitance but we feel like taking this step will supercharge your efforts to get out of debt. And you're right, three years is better than thirty, so why not make that time investment? We'll do our best to make sure it pays dividends and that you reach your goals. Please reach out if you need anything further.

    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Very helpful and knowledgeable about the services they offer and how they work. They really go into detail on everything you need to know to complete the program. I would highly recommend this to anyone having trouble with getting out of debt.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    The man and woman I talk to were very kind, helpful, and professional. This is a very difficult step and they do everything possible to make it as stress free as they can. This is not a position anyone wants to be in, but they truly seem to want to help.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    This is very difficult to discuss as I am still trying to accept that this is where I am currently. All I can say is the two individuals that I was fortunate enough to work with to get things started were extremely kind and I felt that there was no judgement from them only an understanding of this happens sometimes. Thank you NDR for making me feel like things will be ok.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Jan. 8, 2019

    I have been very pleased so far with National Debt Relief. They have been prompt and very helpful in getting me into the program. I feel like we are taking the first step toward financial freedom. They have been quick to answer my questions and I look forward to graduating the program.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    Brandon did a nice job explaining everything to me again. He was friendly and patient with me as I pulled up information. We really liked George **, who initially helped up. Thank you for your assistance in helping us become debt free!

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    Verified purchase
    Transparency

    Reviewed Jan. 8, 2019

    I do not have any questions right now. The procedure has been quick and clear.. I would recommend National Debt Relief to others. I chose National Debt Relief because they were the most highly rated similar type service. I am looking forward to getting out of debt through this program.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Becoming enrolled in NDR was a very quick and easy process. I entered my information on their website on a Sunday night and they called me back Tuesday morning. Within a few hours, I have now been enrolled with NDR and feel confident that they have given me all the necessary information to succeed in overcoming my debts.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    Just joined NDR and I am very excited about becoming debt free. All of the people at NDR that I spoke with were exceptional helpful, compassionate and knowledgeable. Was very nervous about joining but, Allen ** and Edmond ** put me at ease and were extremely helpful and very knowledgeable. They are definitely an asset to NDR.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    NDR associates were professional and personable with helping me get debt free. I just started the program and will see how it develops. I hope to see it bring me to a better place financially. This is the first time I ever had to use such a program.

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    Verified purchase

    Reviewed Jan. 8, 2019

    This company is a God sent. I'm very pleased with the help I have been given so far. What are awesome company and thanks for means. I would refer National Debt Relief to anyone that needs a breakthrough. I was also please with me interview they gave me prior to getting approved.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 8, 2019

    I was hesitant to call because I was ashamed of letting my debt get out of control. They were so understanding and found the best way to get me help. I feel confident in the program that we picked. They were knowledgeable about everything.

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    National Debt Relief
    Response from National Debt Relief

    Tomye, we understand all too well the feelings that come with that. Our main focus has always been objectively and efficiently helping relieve you of that burden, and we will do everything in our power to achieve that outcome. Thank you for taking the time to leave a review today and we hope to hear from you again as you make more progress.

    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    Frank ** was very helpful. The other person I spoke with last week was also very helpful. Thank you very much for help with my financial problems. I really appreciate all the hard work and effort. Thank you.

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    Verified purchase
    Customer Service

    Reviewed Jan. 8, 2019

    I really appreciated all of the help that I received from Anthony, who took my case, and to the lovely welcome call that I received. Made me feel at ease. I would highly recommend anyone is in need of debt relief.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2019

    All representatives were very friendly and thorough. They answered all of my questions and I felt no pressure. I felt like Parker cared about how I felt and gave honest answers on how to improve my credit for the future.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 8, 2019

    Very helpful and educational. The representatives were understanding and polite, and was able to get me enrolled in the program to become debt free. They answered all questions I had and put my mind at ease. I'm looking forward to becoming debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2019

    My debts were piling up and I couldn't manage them anymore, so I tried out National Debt Relief. I gave them a call, talked to them, and everything seemed to work out well. Getting enrolled with NDR was easy. It didn't take long and took 20 minutes at most. The negotiators that I worked with took care of everything. They knew what they were doing and they've been doing a great job. They also accommodated me quickly and easily on the payment plan. If I had any trouble with the debtors or whoever called me, I referred them to the negotiators who took care of them quickly. So far, working with National Debt Relief has impacted my life in a good way. They're quick, professional, and help me move on fast.

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    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2019

    I had a problem with getting a couple of my hospital bills but they hung in there with me while I got them and when over everything carefully with me. When I had questions they knew the answer to what I was confused on.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    My experience so far with the National Debt Relief program is I am very pleased. Everyone who I have spoken to has been very nice and friendly and very helpful. I would definitely recommend this program to someone who I know would need the help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 7, 2019

    Everyone was so experience I understand every word very easily. Very professional group. I was very glad when I call National Debt Relief. These people was great. I don't have word to explain what they are doing for me. I will recommended any one I know need this help. I want to say thanks in advance.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 7, 2019

    Very kind in assisting. Answered all my questions. Was hesitant about calling, but once I started Talking to her I felt immediately relieved. She explained everything perfectly, and was so kind and caring. She was very good at helping me understand the whole process and what I needed to know.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    Handled professionally! Review was thorough and my questions were answered. There was no long waits on hold and both representatives were friendly and patient as I am hard of hearing and they were respectful and repeated information. I received the information and numbers I will need. I felt like I was reassured of how the program works and the support I will receive. Thanks for your customer support and I am looking forward to retiring my debts.

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    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2019

    Detailed information, answered all my questions, guided me through the agreement and how my debt settlement will work and in case of emergencies where and how to contact them, overall a great customer service that I would recommend to family and friends.

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    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2019

    I got into a lot of credit card trouble and it was extremely emotionally successful. With one call from Debt Relief I was helped out immensely to get monthly payments down to within 2.5 years as opposed to 30 years at double the payments. Thanks so much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2019

    Both Ben and the young lady (sorry I forgot her name) from the welcome call, are real professionals. I was able to comprehend everything because they made it very easy for me to do so. I recommend NDR for anyone trying to get their life back on track. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2019

    Everyone I have talked with has been very friendly and helpful. I look forward to doing business with you. I am sure I will be able to breathe a sigh of relief soon. So far every thing is good. Can't wait to get our program started.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    I was satisfied with the process and the people I worked with so far. I hope this will be a good experience for me in the end. I appreciate the opportunity your organization has provided me. My greatest regards. Thank you and have a nice day.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    Excellent, no words to describe how awesome this experience was for me. The counselors was very professional and wonderful to work with. Thank you for being such a great company. I feel confident about the process of my debt being settled. I would advise anyone who would like to settle their debt this is the company to go to. The program is easy and outstanding. Thank you National Debt Relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 7, 2019

    Everyone was very thorough and made sure I understood each step of the process clearly. Everyone was very friendly and easy to work with even when communications had to be done through e-mail due to work schedule and different time zones. Great experience overall.

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    National Debt Relief
    Response from National Debt Relief

    Breanna, we're glad to hear that your experience was so positive overall. Thank you for letting us know how things went for you and we look forward to hearing more as you continue in the program.

    Verified purchase

    Reviewed Jan. 7, 2019

    Thank you very much for helping me begin to get my peace of mind back. Both Andre and Brianna were amazing at helping me get started and get my credit back on track. I cannot wait to watch my positive progress happen with the help of NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2019

    Daniel ** was awesome and very helpful. I am looking forward to becoming debt free. I was afraid at first to make the phone call thinking that I was not able to afford this program but then when it was broken down to 2 payments a month with my payroll this made it a lot easier. Thank you.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Jan. 7, 2019

    Great customer service. Everything was explained in good detail for me to clearly understand. I Was guided step by step through the process. I did get approved and I’m glad to have ended up working with NDR to resolve my debt issues.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2019

    I was impressed with the Agent from beginning to end of the call. Spoke clearly and precisely and answered all my questions very quickly. The Agent was extremely knowledgeable about the NDR Program. I would recommend NDR to anyone needing assistance with their finances.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Jan. 7, 2019

    Theresa ** was very helpful, a pleasure to speak to and Ms. ** transparent and helped with the welcome call. I'm hoping this program works out the way it was explained and help me to reduce my monthly outcome and have more discretionary income.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    Very easy process, very knowledgeable well spoken agents. Enrollment (JaKeith **). I hope that this process continues to be as easy and helpful to me, I am somewhat worried about effect to my credit so was happy to hear about the free credit counseling service offered at the end of the program.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2019

    I reached out during a stressful time, Angel ** was so professional, explanatory and patient with me. He relieved all of my stress. I am appreciative of this service and have shared my experience with two other family members. The process is better than filing for bankruptcy.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 7, 2019

    I found it was a very easy transition and a quick start to working on paying my debt. The program was explained very well for my understanding. I had an awesome coordinator, very on top of all my issues and needs.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 7, 2019

    I am just starting the program so it is hard to give a great raring at this time. I will need to see how much they can help me. Mr. ** the gentleman has been very helpful and has advised me so I am looking forward to working with this program.

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    National Debt Relief
    Response from National Debt Relief
    Hello Linda,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 7, 2019

    I felt like I wasn’t getting ahead of anything and I would try to get a loan and stick myself deeper. So I looked into working with National Debt Relief and I chose them over other companies since they had an A-Plus Better Business Bureau rating. Enrolling with them has been the easy part and when setting up the payment plan, they asked what I could afford.

    But I'm halfway through the program and in the part that I am in now, I don't understand enough about the system. I only talk to their customer service people. You can’t talk to the people who are actually negotiating the debt so you have no idea where you’d be at until they call you and say how much was offered. That’s all I get unless I call. But then they would say there's nothing new to report. So you’re left in the dark a lot. It’s my debt though, and I would like to know what’s going on with it. I even contemplated switching to calling around to see if all of the other organizations do this the same way or if this is the standard. Aside from that, my credit has also tanked so life sucked. They said that the program would affect my credit score negatively. But I didn’t think that it would be this much. If I knew how my credit would be, I wouldn't do any of this. I would have tried to make a reason with each creditor myself.

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    National Debt Relief
    Response from National Debt Relief
    Hello Stephanie,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 6, 2019

    I reached out to NDC with a little hesitation, and really just wanted to chat about what they may have to offer. I had been caught in the cycle of credit card balance transfers. Paying my bills on time and not bad credit, but only making minimum payments or slightly above. No end in sight for catching up. The young man, Ruben I spoke with was extremely understanding, very articulate in explaining how this program works. He made it easy to contact him and always answered my questions and any correspondence we had was met with a follow up email... I am filled with hope, where I once had financial fear. And looking forward to moving forward, paying my debt and living within my means.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2019

    When I first filled out the online form it was simple and easy. The next day was Christmas Eve and I received a phone call from the company. The gentlemen that called was polite and informative and made me feel at ease. I would highly recommend this company to help you meet your financial goals.

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    StaffTransparency

    Reviewed Jan. 6, 2019

    All the people I talked to were amazing. They explained everything so well that I didn't really have any questions! They were very thorough with all the information and best of all I could understand everything well! I looked up reviews when looking into getting help and National Debt Relief was the best with the best ratings!

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    Customer ServiceStaff

    Reviewed Jan. 6, 2019

    I appreciate NDR helping negotiate my credit card balance. Customer service was very professional and treated me with respect and kindness. I’m a little worried about how this will lower my credit score but trust their program will give me helpful ideas on improving it once I “graduate.”

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    Verified purchase
    StaffProcess

    Reviewed Jan. 6, 2019

    Both the ladies I spoke with were very helpful and made me feel at peace with being debt free. They answered all my questions and concerns. I felt comfortable with NDR and being in the program. I cannot wait to be debt free. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Jan. 6, 2019

    National Debt Relief seemed to make everything easy and the monthly settlement offer that they gave me was something that worked with my budget. It made sense. We did a 39-month program and they would have been right on in that estimation but I ran and came across a little bit of money. I gave them a lump sum to help facilitate my situation faster so I can get out of debt and look forward to rebuilding my credit once I was out of the program. It’s been almost three years now and I’m coming up on the end. I’m hoping to get my last settlement offer and be done by the end of the month.

    In all the different companies, like cable or utility, you may deal with different people and then when you talk to a different agent, it’s a different story sometimes. One thing I really liked about National Debt Relief is that there’s always consistency from agent to agent. Their training must be really good and I think it’s more coupled with the fact that they take really good notes during the conversation. That’s a really good thing that a lot of other companies should use. When I called, the agent said, “Oh, yeah. I did see that the last time you called, you informed us that you guys just had a baby. Congratulations.” It almost seems like I’m talking to the same person. I know it’s not the same person but they all have this collective knowledge, which is cool.

    If this situation ever came up again, I would definitely use them. Or if I had a family member or a friend who got concerns or issues, we would absolutely recommend NDR. All the enrollment really entails is giving them your personal information. You give them your credit card account numbers. They look everything up, see how much you owe then put together the program for you. At that time, I was paying $500 a month to the credit cards and most of them were just the minimum payments. NDR come up with an affordable monthly installment and I think they offer longer terms too. My debt wasn’t outrageous but the program was something that we were able to do. It could lower my monthly spending and then get everything settled.

    When you create the account that your money is going into, they also give you log-in information. So you can log in to that any time you want and you can see where your money is and where it’s going. So you have that confidence that your money isn’t disappearing on you. But I prefer to speak to somebody rather than logging in so I don’t log in very often. But when we do talk, they’re urge me to use the website so I can see my money and have that confidence.

    Once you've signed up, they reach out to the creditors. They creditors had always talked to me and I let them know to just speak to NDR. Once NDR and the creditor come to an agreement, they email or call me for approval. They say such and such can offer you this in the settlement. If I’m okay with that settlement offer, then we move forward. NDR pays the creditor out of my account then we move on to the next one. The process is pretty simple. They also call periodically to check up on me. They always ask if there are any changes to my hardship so that that can be noted for the negotiations. They did a good job.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2019

    I found their employees quite helpful and friendly and willing to answer any questions I had. Very professional attitudes. Have not been with them long but very impressed so far. They make sure to ask when a good time to reach you is and walk you through each page of documents they email to you.

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    Staff

    Reviewed Jan. 5, 2019

    All the people I've talked with have been very kind, helpful and explanatory. I'm sad that I didn't get this set up months ago! I'm excited to get our lives back on track and eliminate this debt! They seem to actually care about our success and coming out on the other side of this in a better place than we are now!

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    National Debt Relief
    Response from National Debt Relief

    Kendra, we believe that it's better to start late than not at all. We're glad to have you as a client and we will make it our priority to help you be as successful as possible over the next 24-48 months. Welcome to the National Debt Relief family! Please let us know if there's anything else we may be able to do for you.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 5, 2019

    They were able to help us with their dad’s combine to one payment after dealing with the hardship. Customer service was great and explain the step. The special is for the agent to explain the process to us and help us to get approved and helped us to make the right decision. Was very friendly and knowledgeable. We were able to get approved and save money in the long run.

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    Verified purchase

    Reviewed Jan. 5, 2019

    I received information in the mail about this program and contacted National Debt Relief shortly afterwards. I get very nervous about issues like this but my client put me at ease and was able to set up a program that I could comply with. I am starting to feel much better about my choice. Would most certainly recommend to anyone who shares my situation!

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    StaffTransparency

    Reviewed Jan. 5, 2019

    I am needing to consolidate personal credit cards and loans that I have fallen behind on due to low employment hours. The staff have been very helpful and descriptive. If I had any questions they were very thorough in explanations.

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    Customer ServiceTransparency

    Reviewed Jan. 5, 2019

    So far so good with customer service tools and resources, everything I asked so far has been answered, everything was well explained so far, everyone that I talk to so far has been great in explaining everything to me and been so polite!

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    StaffProcessTransparency

    Reviewed Jan. 5, 2019

    Everyone was great and explained everything. I'm so ready to be able to breathe again without having to worry how to pay these bills. Great, will tell more about the program to help them get debt free as well. They seem to take loving care of the ones who are needing help.

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    Customer ServiceStaffProcess

    Reviewed Jan. 5, 2019

    Brandon and Ryan National Debt Relief - Both reps were fantastic and informative. Answered any and all questions I had and are both very good at their jobs. They both work hard to make the process easy for their clients. I'm much more confident going through the NDR process now that I've spoken to them.

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    Staff

    Reviewed Jan. 5, 2019

    Supportive and Friendly. The agents I worked with put me at easy, as I am very nervous about doing this, I do realize it will be an advantage for me in the long run. My apprehension for the doing this was because I was afraid, more than the unknown.There are systems in place for you to reach out to a professional to help you walk through all the steps if you have questions or concerns. I look forward to see what the future will now hold for me and stop worrying about the debt, as I have a great payment monthly that I can afford. Thank you.

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    Staff

    Reviewed Jan. 5, 2019

    I reached out to my representative Carlos ** and he was very helpful in explaining all the details and how National Debt Relief could help me. Within less than an hour we had everything situated and I am completely worry free now knowing that National Debt Relief is going to help me settle my large debt. Thank you.

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    Staff

    Reviewed Jan. 5, 2019

    All correspondences and conversations I've had with representatives of this company have been reassuring and productive. Responses are prompt and informative. I feel comfortable working with NDR and very optimistic about my the future of my finances. I'm happy to recommend NDR to anyone considering their services. Thorough, helpful and professional.

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    Staff

    Reviewed Jan. 5, 2019

    I am glad I decided to get in touch with NDR. I was just paying and never getting anywhere. Everyone at Success@ndr treated me well and was patient with me. It was so easy to get into a hardship with credit cards. I am looking forward to be debt free. Thanks again.

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    StaffTransparency

    Reviewed Jan. 5, 2019

    They did a good job explaining everything, there was a lot of information but it was well explained. The paperwork was easy to understand as well and everyone was very helpful. Mark was very pleasant a seemed like a good guy.

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    Staff

    Reviewed Jan. 5, 2019

    National Debt Relief got in touch with me. It was hard for me to believe them because I don't trust people. I felt like they were trying to rob me. But, it has changed since I've been in their debt settlement program. They seem to know what they're doing and they keep me updated on things. It was easy to get enrolled and they gave me a timeline to get everything completed. I haven't been in the program for a year and we now have one card already settled and another one offering a settlement. It's great, but I'm suffering hardship now and I wish I could give more. But it's okay. I'm still broke for the rest of the month, but it eases my mind to know something is being done with these bills. It has been good, so far, and I have recommended them.

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    Process

    Reviewed Jan. 4, 2019

    The program is great and it is going to benefit me, and thanks you again for your support, and the confidence that I need to make my life, and future better. I am looking forward to see you work to provide a better future for me.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    Steve took his time to review everything thoroughly. He was kind, helpful, and patient with my questions. He was able to answer my questions and replied back to me super quickly with emails and phone calls. I feel like he truly cared about me wanting to get out of debt and didn't make me feel bad or awkward for having to call and apply for this program.

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    Staff

    Reviewed Jan. 4, 2019

    The team was very informative and didn't make me feel ashamed! I have already recommended friends to check out the program. I honestly didn't feel that I could reach my goal of becoming debt free in 2 year! I am extremely relieved to have a great team behind me!

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    Staff

    Reviewed Jan. 4, 2019

    Enjoyed talking to both Justin and Angel about National Debt Relief service and have initiated the debt settlement program as of today, Jan 4, 2019... Both representatives were knowledgeable, friendly, polite and very helpful in aiding me to make the decision to engage National Debt Relief to negotiate a debt relief settlement with my creditors.

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    Staff

    Reviewed Jan. 4, 2019

    They are helping with my credit card bills and have explained everything in detail about how their program works. I feel better about my situation and that they will be able to help me out of a very stressful time in my life.

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    Staff

    Reviewed Jan. 4, 2019

    Teddy was awesome. He provided me with a great service, a lot of information and answered all my questions, the service was very fast and easy, couple forms to sign and we are now in a new path to debt relief. Thank you!

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    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2019

    I had the best experience with Dorian **. I ask a lot of questions and he took the time to really answer all my questions so I understood how the program works. He let me know that if I trust the program it will be in by benefit which is a big relief because I was becoming very stressed and becoming too much. The welcome call was also great. The gentleman answered more questions for me.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2019

    I was stressed and nervous about the whole plan. Jason not only answered all my questions clearly and with patience and examples, he even got his boss to give me a followup call to explain further some of my stressful concerns. Very, very helpful.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 4, 2019

    I was assisted by Ahmir ** and as a supervisor in a call center, I was impressed by his level of customer service as well as obvious love for his job and the company he works for. He worked with me and helped me feel at ease during this difficult time. His explanation of the program was simple and straightforward, making it very easy to understand everything I was agreeing to and committing to. Based on this alone, I would highly recommend my friends and family that are in need to contact your organization as well. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2019

    When talking with Howard from customer service, he explained everything to me in detail. He answered my questions. He went over the concerns that I had and the questions again for me. Howard was very personable, friendly, helpful and considerate.

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    Staff

    Reviewed Jan. 4, 2019

    I am very pleased with how my debt was handled. I wish I would have done this earlier! Very professional and understanding of my situation. I would definitely recommend to others. Eugene was very kind and super helpful with all my needs to help me get out of debt and get my credit score back up again.

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    StaffProcessTransparency

    Reviewed Jan. 4, 2019

    Amazing. She was very nice and walked me through the whole process. It’s my first time having to do something like this so I’m a little nervous but it sounds like any questions or trouble I may have in the future they would be able to help me out.

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    StaffProcess

    Reviewed Jan. 4, 2019

    National Debt Relief associates were very thorough and friendly during the entire process. It is nice to know there is a team to help us through this all. Thank you National Debt Relief for everything! We can finally breathe a sigh of relief knowing there is a light at the end of this horrible tunnel. I would recommend this company to anyone truly needing help with their credit problems.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    I received excellent service from this company and they were very patient with me and they answered all my questions. Devon even answered one of my calls while he was on the phone with another client. I am now on the road to becoming debt free.

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    StaffProcess

    Reviewed Jan. 4, 2019

    I've just completed the sign-up process today, but I already feel a weight has been lifted. I've only dealt with 2 different people at NDR so far, and both have been very friendly and helpful! I've thought about doing this for months, and wish I had done this a year or two ago, if I had, I would be halfway through the program right now! If the remainder of my experience with NDR is this smooth and easy, I will be forever grateful!

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    ProcessTransparency

    Reviewed Jan. 4, 2019

    Very informative explanation by Stephen **. Original contact by Keith ** on January 3, 2019 was also very helpful in getting the program started. This seem to be a better alternative than filing personal bankruptcy or getting a home equity loan for 10 years.

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    StaffProcess

    Reviewed Jan. 4, 2019

    I signed up for National Debt Relief, cause of multiple unfortunate events that snowballed me into debt, and I kid you not, literally less than 2 mins of me signing up, I had a very helpful and great representative contact me and helped me through the process as well as listening to what my current situation was. Needless to say, they turned a very stressful moment into almost immediately taking off all the weight on my shoulders in debt. Great Service and Amazing People. Fast, Easy, and Very Stress relieving.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 4, 2019

    Everyone I spoke to was very helpful and took time to make sure that I understood all of the terms and agreements. They definitely prioritize customer service. They answered all of my questions and explained exactly where my money each month was going and how to take care of monthly payments.

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    Staff

    Reviewed Jan. 4, 2019

    Availing myself of your services was easy. Each Rep of your company I had the pleasure of speaking with was professional, compassionate and extremely courteous. My initial contact was Anthony ** and the underwriting Rep was Kaiya **. Mr. ** was very straightforward to the best of my knowledge and did not make any unrealistic promises. I so appreciated his understanding of my circumstances and the fact that he was not condescending nor demeaning. Oft times when dealing with people of the "Credit World" they tend to adopt a "Holier than thou persona". Many thanks for employing both Mr. ** and Ms. **.

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    Staff

    Reviewed Jan. 4, 2019

    Everyone I have spoke to has be very informative. As well supportive in try to help me with my situation and I'm very grateful to National Debt Relief for everything. Could have asked to speak with a more helpful and understanding group of people to deal with.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    NDR is the best in market. They dealt with me so professionally and accurate on all info. I had a call and my application was accepted and opened in less than 48 hours. Do not go for any other firms they all are scam.

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    Staff

    Reviewed Jan. 4, 2019

    My overall experience so far with this company has been absolutely outstanding! Everyone is so helpful and patient. They truly care about what’s best for me and it makes me feel very comfortable to work with them! I would recommend them to anyone I know that needs help with debt.

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    StaffProcess

    Reviewed Jan. 4, 2019

    Your program is presented in a very professional way and so far I am very impressed. Only one suggestion... I believe each contact has many debtors to service so they tend to speak so quickly one cannot catch everything they are saying and they need to slow down with such important information.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    The agent that helped me was intelligent and precise. Very helpful and got me on the right path to get me out of debt. The welcome call agent made sure that I knew everything that was happening and ensured that I was doing what was best.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    They were very friendly and helpful. Answered all my questions. Will be happy when I am debt free and worry-free. I have worried for the last year about how I was going to meet all my bills, I no longer have to worry.

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    Reviewed Jan. 4, 2019

    I recently encountered a large amount of debt quickly due to a car accident and hospital bills. That added to preexisting debt I had been struggling to manage had me really overwhelmed. Instead of bankruptcy I took some advice and decided to look into debt consolidation. National Debt Relief helped take away a lot of my stress for me by being able to clump together everything that had been building up in a way that was easy to understand with a payment plan that at least can help me a see a light at the end of the tunnel again.

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    Staff

    Reviewed Jan. 4, 2019

    I had a wonderful experience getting started on becoming debt free. The agents I spoke with were very knowledgeable on the information provided to contact my unsecured debts so they would not harass me. The information initially was provided to me in a very speedy manner.

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    Customer Service

    Reviewed Jan. 4, 2019

    I called to get information on National Debt Relief and feel like I was pushed into doing something that I really wasn't comfortable. They make it all sound so positive until after you give the ok, and then that's when they tell you that using this will most likely significantly negatively impact your credit score and that creditors can still come after you, and you could even have legal action taken against you by the creditors. At one point, I even asked for additional time to consider and was treated like I was an idiot for asking for that, and told I had to do it that day or lose the chance of getting out of debt. They were very pushy, and did not truly have my best interest in mind.

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    National Debt Relief
    Response from National Debt Relief
    Hi Amy,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2019

    Very helpful with completing the goal and getting a good rate for the person. Fast with the follow-up calls. Very to the point with the details of what will happen in your time with the program. Helpful with any questions.

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    Customer ServicePriceStaff

    Reviewed Jan. 4, 2019

    The welcome call seemed script-driven and not very customer service. He assumed many things as he spoke and did not bother to clarify some items leaving me to follow his conversation as best as I could. His description of the legal portion left me having to wonder about some of the aspects I was told of earlier by Drew. The bi-weekly cost was different than agreed upon by Drew and myself when we first discussed this matter, so how and why did the cost change? His rapid fire speech left me at the start line and wondering again if this is the company I need to help me with my financial status. I heard him mention some issues which I could mail said docs to National Debt Relief but did not get any mailing address as he was moving so fast, I did not have time to jot things down nor have time to formulate my question. He did ask if I had any questions at the end, at which I was still trying to piece together the parts I did get.

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    National Debt Relief
    Response from National Debt Relief
    Hi William,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Process

    Reviewed Jan. 4, 2019

    Both Matthew and Kierra were very helpful during the entire process. They both left me with peace of mind. So far, I would recommend your service to anyone. I'm hoping to be debt free as soon as possible and have a better future!

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    ProcessTransparency

    Reviewed Jan. 4, 2019

    I just signed with NDR 1-2-19, so far very pleased with the counselors whom I've spoken to. They have explained the program to me and provided me with copies of all our agreements. I can't seem to find an order number or client number, but other than nerves, I feel it will be a good solution to my debt problems.

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    Customer Service

    Reviewed Jan. 4, 2019

    Thanks for the opportunity to help me and this financial debt and take time and work and my situation. Good service and quick answers any time all call or email. Thanks for your help to have back financial balance and life. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2019

    The debt specialist and the representative doing the welcome call were both absolutely wonderful. The debt specialist helped me to get thru the process so easily via email and text even when I was extremely busy. I cannot thank them both enough.

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    Staff

    Reviewed Jan. 4, 2019

    My experience with National Debt Relief has been very enjoyable. They are very courteous, friendly, and have a great sense of humor! I was given every detail and course of action to take. Highly recommended to all my family and friends who are in need of assistance!

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    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2019

    Both Parker ** and the associate who handled my welcome call did a wonderful job explaining the process and what to expect. I also appreciated their effort in ensuring that I understood what to expect moving forward. They bother were wonderful and make me feel like I am in good hands with National Debt Relief.

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    StaffProcess

    Reviewed Jan. 4, 2019

    Everyone was kind, knowledgeable, respectful and did a great job explaining the process. We are looking forward to working with your team members to better our financial needs. We truly appreciate all your help. Life has dealt us lemons and now we can try to make lemonade. Thank you again. Much appreciated.

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    StaffProcessTransparency

    Reviewed Jan. 4, 2019

    At first it was scary, but then after talking to specialist who explained the program and benefits upon completion, I realized that this program is exactly what I need to go for. Thanks to all who were involved in making this happen.

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    Customer Service

    Reviewed Jan. 4, 2019

    I just consolidated my credit cards and found it much less scary than I thought it would be thanks to James ** and the very nice young woman I spoke to in the welcome call. Thank you for the help and relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 4, 2019

    The people we spoke to were very kind and informative. They explained the program to us very well. We look forward to working this program to get out of debt. The emails that were sent to us were very easy to understand.

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    Customer ServiceStaffProcess

    Reviewed Jan. 4, 2019

    Adrian and welcome call were very detailed & friendly, courteous and knowledgeable. They were very understanding and helpful during the whole process. Thank you very much for everything and making it a pain free process. I would recommend NDR to anyone!

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    PriceStaff

    Reviewed Jan. 4, 2019

    National Debt Relief's reps made me believe their company was real. At the time, I didn't believe. I had already dealt with a few credit people before and nothing really happened. They didn't offer me debt consolidation which was what I preferred. Instead, they told me to stop paying the bills. I thought consolidation would be NDR giving me a loan to pay off everybody and I would be paying them the money back. That wouldn't affect my credit. Instead, they are negotiating a buyout price at a lower rate. The consultants whom I worked with were pretty helpful and they didn't mind answering questions. The cost they quoted was reasonable for my situation.

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    Customer ServiceTransparency

    Reviewed Jan. 3, 2019

    Thank You! Josh ** (CDS) set me at ease and explained thoroughly. I feel relieved already. Welcome Caller Jamie (**??) was a pleasure to work with while my balky computer dragged out the call. Thanks. I have great expectations of our association to resolve my debt hardship.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2019

    Everyone that I have talked to helped out a lot. Explained everything so I could understand better. Very kind and asked if there was anything else they could do for me. Made sure before we got off the phone that I did not need anything else. They are also very understanding with everything that I have going on.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2019

    When dealing with National Debt Relief as a first time client it was very nice to have all my questions and concerns answered and explained so that I knew exactly how the program worked. Very helpful customer service. Thank you National debt relief.

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    Staff

    Reviewed Jan. 3, 2019

    I am beyond pleased with the help that I am getting thus far! The representatives have been extremely wonderful thus far. Thank you Kelli **! She has done a great job finding out my needs and has offered to help me become debt free within a few years.

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    Customer Service

    Reviewed Jan. 3, 2019

    The extremely high level of customer service demonstrated by Mr. Sam **, Joshua, and Carrie in less than 24 hrs., to my family, my husband and me has amazed us, and we are tremendously grateful to all of you for literally saving our lives! God bless you all and a very Happy New Year! Thank you all over and over!

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    StaffProcess

    Reviewed Jan. 3, 2019

    Very happy with the company, service could be better as far as the person we were working with. He seemed short with us and in a hurry. This is a scary process for us so it would have been reassuring if he was more personable.

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    StaffProcessTransparency

    Reviewed Jan. 3, 2019

    Dwight ** was the specialist who helped me. He was very: clear about the program terms, honest about how the program would work, and helpful when answering my many questions. I didn't feel any judgement from him about my financial situation and he was able to come up with a program that would work for me right away.

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    Customer Service

    Reviewed Jan. 3, 2019

    Daniel ** was very detailed. Made sure to take the time to make sure I understood everything. Liked that he was quick with emails, phones calls and going over every detail of the contract making sure everything was understood before moving forward. I would certainly recommend this company to friends and family.

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    StaffProcess

    Reviewed Jan. 3, 2019

    Good quality staff. I appreciate the mindfulness of everyone who had been a part the of process! It's been a troubling past few months since my car accident which led to a plethora of unforeseen circumstances. I look forward to getting back on my feet!

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    National Debt Relief
    Response from National Debt Relief

    Marcus, we look forward to working with you on your journey. We often see how life can take an unexpected turn, throwing you for a loop and putting you in a tight spot. We'll be working right alongside you throughout this challenging period in your life to help you reach your financial goals. Thank you for sharing your story with us today.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2019

    Friendly and courteous debt specialist. Persons I spoke to were knowledgeable and took time to explain everything to me and my husband. They were transparent and helpful in processing our transaction. The lady for the welcoming/ compliance call was so enthusiastic and energetic that gives you a warm welcome. She was also so knowledgeable and patient, friendly and kind. Over all, I am so impresses with the customer service that you provide.

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    National Debt Relief
    Response from National Debt Relief

    Raesan, thank you for sharing this with us! We're happy you had such a positive experience with us and we'll continue to provide the support you need to make your program run as smoothly as possible. Welcome to the family and we look forward to doing great things with you.

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    Staff

    Reviewed Jan. 3, 2019

    We were a bit skeptical on reaching out for a solution. We do not regret one bit of it. All who interacted with us were very detailed with information. We feel a peace over us. We know the journey is well worth it. Marvo went above and beyond at putting us first. He ensured we were comfortable with our decision. We look forward to reaching goals with NDR. Thank you!!

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    Reviewed Jan. 3, 2019

    My experience with NDR was extremely positive. Genaro ** was a knowledgeable & very competent advocate for NDR & for me. I was very hesitant to commit to the process of debt relief but Mr. ** made my decision a yes rather than a no.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2019

    Everyone one has been so honest and open and helpful from the first call through the enrollment process. I appreciate that everything is included in the monthly payment. This reduces a lot of stress and worry. I feel confident in your services. Thank you for helping to lift this weight off my shoulders.

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    Staff

    Reviewed Jan. 3, 2019

    First off, I want to give 2 thumbs up to the team of professional ladies that made this transaction possible. Jelena and Jeannie made this a welcome experience. When you feel overwhelmed, it's nice to be able to speak to caring individuals such as these 2 ladies.

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    Staff

    Reviewed Jan. 3, 2019

    I had a great experience speaking with Hector. Hector answered all of my questions that I had. He was very nice and polite to me. He explained all the details on the documents before I signed them, made sure I understand the terms. Thank you Hector!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2019

    The customer support executives, Daniel ** was very helpful by explaining the program in detail and understood our financial difficulties and gave us a solution, which will be thankful for. The customer service executive who gave me a welcome call was also great and helped me go through the agreement and explained me in detail. Thank you very much for a good service. Would like to refer to a friend who is in need of this kind of help in future.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2019

    So far, I have had no problems at all, it is moving smoothly and I am looking forward to my graduation!! Getting everything situated and started has been really simple the customer service teams have been fantastic. Being on the West coast and NDR on the East coast was challenging with time zone phone calls. But otherwise FIVE stars!!!

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    StaffTransparency

    Reviewed Jan. 3, 2019

    Both Brandy and Monica were excellent in explanations of all the agreements. I could not have of asked for better advisors. They answered all my questions with no hesitation. They both made me feel comfortable with my decision to engage National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2019

    Great customer services. Details are great very helpful. Very helpful answered every questions. Gave me hope to paying off my debt, fixed my rate so that it was payments I can work with. Welcome call was great, send me documents of everything being explained, very detailed and helpful.

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    StaffProcess

    Reviewed Jan. 3, 2019

    I had an amazing experience with the debt relief specialist. She was thorough in explaining all the guidelines and requirements for enrolling in the program. I am hopeful that my debt my debt will be accepted and I will be on my way to debt relief.

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    Customer ServiceProcess

    Reviewed Jan. 3, 2019

    Thank you so much for the wonderful service! Barbie was great and was able to tell me everything I needed to know, no ifs or buts or second thoughts about it. Jimenz was wonderful in my Welcome call, and all is on the path to debt free life! Thanks for your great program!

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    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2019

    Karen ** called me promptly after I requested assistance online. She was very knowledgeable and helpful throughout the process, explaining in detail how the process works and answering all my questions in a professional manner. The entire process went quickly and smoothly and Customer Service rep was very helpful in the review of my application.

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    Staff

    Reviewed Jan. 3, 2019

    Roger dealt with me promptly and listened to all my questions. He answered all my concerns in a manner that I could understand. Outstanding rep for your company. He was sincere in listening to problems, and I felt like he really cared about helping me with my situation.

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    Staff

    Reviewed Jan. 3, 2019

    Everyone was so professional and kind. They really went through all the steps with me in a detailed manner. They went through all the documents with me as well. I would definitely recommend to a family or friend to go through here as well.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2019

    Scott and Ed provided me with great service, nonjudgemental, helpful, and informative. I was nervous about calling, but I was immediately reassured by the professionalism of the staff and their willingness to answer any and all of my questions. I would definitely recommend this to a friend to let them know that there is actual relief and solutions available.

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    Process

    Reviewed Jan. 3, 2019

    I was very well informed on how everything will be taken cared of and had every questions answered. The process was easy and quick, glad to have someone that was easy to speak to and willing to help. Thank you.

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    StaffProcess

    Reviewed Jan. 3, 2019

    Customer serivice was excellent, they were very knowledgeable. The process was smooth and easy. I am just starting the program so I will probably have more to write once everything has been put into motion. So far I think I made the best desicion by going with this company. I've a lot of wonderful things about them.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 3, 2019

    I was looking For a debt relief program online when I saw National Debt Relief program. It was with some trepidation that I called the number that was listed. I spoke to Mr. Al **. He took the time and explain the program to me, I was very nervous and of course a little embarrassed. Everyone I spoke with thus far has been of tremendous help and has put me at ease. It is not easy reaching out for help, but I’m so glad that I did. Thank you all so very much.

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    StaffTransparency

    Reviewed Jan. 3, 2019

    Great help to us! Communicated well even when we were tough to reach. He never gave up on us. I would recommend this service so far to family and friends. I hope to graduate from this program and be debt free in 42 months. Thanks again Atif!!!

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    Customer ServiceStaffProcess

    Reviewed Jan. 3, 2019

    My rep was very informative and told me everything that I need to know to be successful in this program. I feel confident that I will be happy with the results. She was very thorough and kept asking me if I had any questions throughout the call. She laid everything out to me super clearly.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 3, 2019

    I received excellent customer service! All of my questions were answered timely and I was walked through the process patiently. The process was very simple and explained in detail with no hidden surprises. I appreciate the care, time and attention taken and finally being able to feel like I will be successful at becoming debt free in the near future!

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    StaffProcess

    Reviewed Jan. 3, 2019

    I am pleased with this process. It was a great deal. Less stressful than I was expecting. The counselor I spoke with was friendly and helpful. The process went smoothly and questions were answered with respect. I am hoping that the service goes as well as the sign up did.

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    Staff

    Reviewed Jan. 3, 2019

    We were treated with dignity and not talked to in a condescending way. Your staff is very professional and answered questions that we’re keeping us up at night. I do indeed hope this will carry into over into the future.

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    PriceStaff

    Reviewed Jan. 3, 2019

    I talked with debt relief companies and got numbers, and National Debt Relief had the biggest turnaround with me coming out of debt. The enrollment was fairly easy and my interactions with their team members have been great. They're very knowledgeable. I still have another year and a half in the program, and I've already paid off three accounts which happened to get settled faster. The cost of the service is fairly cheap too. Working with National Debt Relief has definitely freed up some of my finance.

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    StaffProcess

    Reviewed Jan. 3, 2019

    Daniel ** is a very good resource for your company. He did a great job of explaining your program and answering my many questions. I had questions throughout the process and he always answered thoroughly. I will definitely recommend your services to others.

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    Staff

    Reviewed Jan. 3, 2019

    All dealings have been top-notch and very professional. The individuals I have dealt with were very personable and did their utmost to make me feel at ease dealing with a somewhat uncomfortable topic. I am extremely satisfied with all aspects of our dealings thus far.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear that your experience was so comfortable, Randall. We'll do our best to make sure that remains the same throughout the rest of the program. Thank you for your review today.

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    Staff

    Reviewed Jan. 3, 2019

    Helpful and straight to the point, they answered every question or doubt I have moving forward. Wasn't as painful as I thought it would be with the questions asked and time it took to get things started. I am eager to see what the outcome will be.

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    National Debt Relief
    Response from National Debt Relief

    Mark, this process is only as easy or as hard as you make it. We're confident that you'll do well as long as you remain committed and keep your goal in mind. Thank you for taking the time to share your experience with us.

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    StaffProcess

    Reviewed Jan. 3, 2019

    Everyone I’ve dealt with through this whole process have been amazing. Thank you for making such a tough situation so much easier. I couldn’t have asked for an easier process. You all are great at your jobs, and do amazing work.

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    Customer Service

    Reviewed Jan. 3, 2019

    I have nothing but good things to say about this company. I did my research and even though they had higher fees than others their track record was the best. Customer service is great help as well. All my questions answered within 24 hours. I would definitely recommend this company to anyone looking for help with debt.

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    National Debt Relief
    Response from National Debt Relief

    James, thank you for your honest and candid review. We love hearing from clients like you who aren't afraid to talk about every aspect of the program openly. It helps create a realistic expectation of this program and what's involved. Please don't hesitate to contact us if you need help with anything.

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    Staff

    Reviewed Jan. 2, 2019

    I have spoke with several different companies and I kept coming back to National Debt Relief. They are very professional and they do really care. I cannot wait to get my journey started! I highly recommend this company for any of your debt relief needs!

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    StaffTransparency

    Reviewed Jan. 2, 2019

    Just wanted to let you know that John and Jamie were great. That both made me feel better about myself and what I am doing to fix it. Also explained things so that I understood. I think they are both great people. Again thanks for the help.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2019

    Michael ** was very helpful and worked around my crazy schedule, health problems, and phone issues, which I am sure were a bit daunting. I really appreciated his help. The person I spoke to on my welcome call was also very kind and considerate.

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    StaffProcessTransparency

    Reviewed Jan. 2, 2019

    Great knowledge and explained satisfactorily. Am impressed the girl I was talking to. Very commendable. I rated her very satisfactory. And I understand all that she said. I will recommend this program to my friends. Thank you so much.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2019

    NDR waste no time to get back to you and get you started on paying off debt in a timely manner. The customer service reps are very helpful and care to get you debt free. With their promptness it gives me a sense of relief that the company is going to work fast at getting me where I want to be with my debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 2, 2019

    First of all Crystal Simpson was easy to work with and very patient with questions. Explained each step and explained when I didn’t quite understand. The second “follow up” call was not as “ smooth” as the initial. Sedona was harder to understand, except when I asked her to explain something... Then it seemed she took more time, didn’t sound as “bored” as when going over the last part of the process. I think with so much information for the client to absorb you should make sure there are staff that have “good telephone voices”. I’m still not sure if or when I am suppose to contact my creditors. Anyway I’m committed to doing this and grateful for these services.

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    StaffProcessTransparency

    Reviewed Jan. 2, 2019

    Very helpful and thorough, but straightforward. Explained the steps and had answers ready for questions. Relieved anxiety over some ideas of being locked into program without recourse. I like how you can check online to see current status of negotiations of individual debts.

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    Process

    Reviewed Jan. 2, 2019

    It was a very informative process. I feel very comfortable with my decision to take this route. I look forward to becoming debt free and will hold up my end of the agreement. I will also recommend this service to friends who are in need.

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    Reviewed Jan. 2, 2019

    We have been through a lot over the last year, but the last month has been very bad. We have found ourselves just about penniless because someone defrauded us. So we made the decision to call your company to help get us through this and get our lives back in control. So far everything has been good, hopefully we will get through this quickly.

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    National Debt Relief
    Response from National Debt Relief

    David, we're sorry to hear this but we're happy that we could be here for you and your family throughout this difficult time. We know hardships can arise unexpectedly, but we will work with you to help you attain all your goals. Should anything about your situation change, don't hesitate to contact us so we can review your account and decide on a course of action. Thank you for taking the time to share your story with us today.

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    StaffProcess

    Reviewed Jan. 2, 2019

    Valentine and Monique were very professional and thorough throughout the process. They both provided detailed information as to how the program is ran as well as the benefits that will be gained upon completion. Best decision I’ve made to kick off the New Year!

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    National Debt Relief
    Response from National Debt Relief

    Cynthia, welcome to the National Debt Relief family! We're glad to hear that you're confident in your decision to work with us to reach your goal of being debt-free. Please let us know if there's anything else we may be able to help you with.

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    ProcessTransparency

    Reviewed Jan. 2, 2019

    Was very pleased with service. Information was explained well. Only way to relieve debt. My only worry is that my creditors would come after me legally. I'm trying to pay them. It's reassuring to know NDR will be behind during this process.

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    National Debt Relief
    Response from National Debt Relief

    Loretta, thank you for bringing this concern to our attention. We want you to know that we will be there to support you through every step of this process. If collection activity escalates, feel free to reach out to us and let us know. We can advise you on how to handle yourself in such a situation. Thank you for taking the time to leave feedback today.

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    StaffProcessTransparency

    Reviewed Jan. 2, 2019

    The whole process was explained to me in great detail and understanding about the program. The lady I spoke to was very good in explaining the process to me. I would recommend yall company to others if need be. Thanks again.

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    StaffProcessTransparency

    Reviewed Jan. 2, 2019

    I found all representatives to be helpful and thorough throughout the entire process. The process was made easier through the careful explanation of your representatives. I would recommend your services to others in debt.

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    StaffProcess

    Reviewed Jan. 2, 2019

    Even though I have been very busy, with little time to work on this program, it seems to be going along well and everyone has been good to work with. I am pleased with it, so far. Everything is understandable and easy to follow.

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    Process

    Reviewed Jan. 2, 2019

    It is comforting to know that there are these programs to help those in a desperate need of reducing the debt incurred. You see the business I was working for sold to another business and at that time we were told our employment would continue. Needless to say my employment was not and entered into unemployment, I am 61 years young and had to settle for half of my salary. Therefore resulting in a debt situation. Thank you Jaison and Andrew for being there to guide me through this process.

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    National Debt Relief
    Response from National Debt Relief

    We understand all too well just how unpredictable life can be. We're glad we could be here for you during such a challenging time in your life. If there's anything else we may be able to do for you, please don't hesitate to get in touch with our agents. Thank you for leaving a review today, Carol.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2019

    The reviews I saw online led me to use National Debt Relief. I'm still working with them, but they got rid of a few of my debts already. The people that I've dealt with have been very professional. I'm just happy not to be receiving telephone calls from debt collectors.

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    Staff

    Reviewed Jan. 1, 2019

    Thanks for the professional help that we needed. Pleasant and so very helpful. A very good experience and understanding of all the information given to us. We can relax and breathe now that we have gotten this good help with our financial debt relief.

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    Customer ServiceStaffProcess

    Reviewed Jan. 1, 2019

    LaShonda ** and Laura ** are excellent representatives of your relief program -- actually providing instant relief once walking me through the details of the program and verifying I understood its parameters. Both allowed me to interrupt with questions as they arose and provided understandable, satisfactory responses on each count. You have no idea how much I appreciate their exceptional customer service! Making this a MUCH happier New Year! Happiest of new years to all of YOU, too!

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    National Debt Relief
    Response from National Debt Relief

    Ann, thank you for your great review this morning! We'll make sure to acknowledge these agents. Please don't hesitate to reach out with any other questions or concerns.

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    Staff

    Reviewed Jan. 1, 2019

    The women I talked with really helped me with my stressful situation. My credit card debt was very overwhelming for my fixed income. I was so relieved that I qualified for the help. I'm now hopeful to get my other finances in order, so thank you very much.

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    National Debt Relief
    Response from National Debt Relief

    Linda, congratulations on qualifying for the program! Welcome to the National Debt Relief family, and we look forward to working with you to reach all your financial goals. All the best for the new year, and thank you for leaving a review.

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    Customer ServiceStaff

    Reviewed Jan. 1, 2019

    I sought out another company and I felt like I was getting the runaround, so then I cancelled. Then I saw National Debt Relief, and I asked them some questions before I went with them. Everything was okay. I was finding myself running into not having enough money to pay the bills that I have now. The bills were going up. Then when I contacted them because I wanted to see proof of the three bills that they paid for me, the two gentlemen I spoke with on the first two phone calls gave me the runaround and never gave the information to me.

    The last one that I spoke with said she had all the information I needed. I told her to give it to me because I wasn’t satisfied with the last two gentlemen I spoke with that didn’t have it. They should have the info, and they went on to tell me that it was still gonna stay on my credit for seven years. I asked how come there was nothing on there that says 'Satisfied'. It's not showing that I paid it. They couldn't give me an answer. So, I said, "You know what, I'm done." I didn’t get the answer that I really needed from them after those bills were completed and after I talked to them, they showed me the proof they had. But it's not saying the debt was satisfied. That was all the help they would give me. I'm up in the air about where the money went. I wasn’t satisfied.

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    National Debt Relief
    Response from National Debt Relief
    Hello Vicky,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427

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    Customer ServiceStaffTransparency

    Reviewed Dec. 31, 2018

    The person that contacted me w/c facilitated all the documents they provided are very good and professional in manner and gave all details information in a clear and easy to understand. They are very patient and take time in listening questions and answer very good. For me it’s an excellent.

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    StaffProcess

    Reviewed Dec. 31, 2018

    Quan and Andrew were helpful. Great Experience. Excellent, Courteous, Professional, and Personal Comforting moment which has relieved a lot of stress off of me. They guided me through the process making every step easy all the way from start to finish.

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    Staff

    Reviewed Dec. 31, 2018

    The first worker, Mike **, slurred a lot of words together in his habit of speaking English, & I had to really concentrate & sometimes guess at what he said. The 2nd worker spoke distinctly enough, but quite FAST, because she was reading something about which she is so very familiar, & I, a new customer, am still getting acquainted with terms/lingo.

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    Customer ServiceStaffProcess

    Reviewed Dec. 31, 2018

    Outstanding Professionalism and communications. The process was quick and convenient and too easy! You have made this process painless and easy. I will inform others to choose your great company! I sincerely thank you for your company and the outstanding employees that you have.

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    Transparency

    Reviewed Dec. 31, 2018

    I am very please with National Debt Relief how they explain how to help you clear your debt and they also break it down what you need to do. Help resolve the problem. I think that I will be very please with this program. They tell you when it start and the end.

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    Process

    Reviewed Dec. 31, 2018

    I had a great experience getting signed up. So thankful to be able to enroll in this type of program. Looking forward to cleaning up my credit and being in a better place when the program is done. Thank you for putting together this program.

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    Staff

    Reviewed Dec. 31, 2018

    I am so glad I did this and I thank everyone for their assistance and help. Everyone was very helpful and very friendly and I thank you all so much for what you doing and I do it all over again but I ain't going there again. Thanks all your help.

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    Staff

    Reviewed Dec. 31, 2018

    They are your bridge to financial freedom. Could not be more satisfied with their efforts. They allow you to pay down your debt and still live comfortably. They put your mind at ease, and back you litigiously. Much better than your average debt consolidator. They don’t make money until you’re debt free.

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    Staff

    Reviewed Dec. 31, 2018

    Andrew did a wonderful job at National Debt Relief. He took care of all my problems. And when I ask him to cancel he did it and was nice and courteous. I will recommend National to other. I would recommend to a friend. Thanks God Bless.

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    Customer ServiceStaffProcess

    Reviewed Dec. 31, 2018

    I just want to say that my experience with the whole process was very easy and excellent customer service. I would recommend to anyone who needed to have dedt relief. I was treated like a person and give 5 stars to the team that helped me. Thank you very much for everything.

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    Customer ServiceStaffProcess

    Reviewed Dec. 31, 2018

    Both Crystal White and Frank, on my Welcome call we’re so caring and made me feel welcome and valued. So far the process has been thorough and easy. I was able to ask questions and was guided through everything. I was apprehensive but was made so comfortable by Frank and Crystal.

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    Staff

    Reviewed Dec. 31, 2018

    Kirk was very helpful and helped us to become debt free in the nex 40 months. I had another company that I was not happy with and I had to cancel with them. This company and 5 stars and I believe that I will be happy with them. Thank you, Kirk.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2018

    Regardless of the situation, they do their best to help, are very patient, and answer questions. I felt a sense of relief when I was done talking with them and I think that I my stress level went down about 120 notches.

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    Staff

    Reviewed Dec. 31, 2018

    Everything so far has been great. Looking forward to becoming debt free in a short amount of time and getting back to the way it used to be before all of the debt. I thank all the helpful team at NDR and can't wait to get started.

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    Staff

    Reviewed Dec. 31, 2018

    Came in to get a loan for my credit card debt. After speaking with two great consultants Edward for sure. I found a better option to relieve myself of my credit card debt. Great trusting experience. Wish I would have came across you guys sooner.

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    PriceStaff

    Reviewed Dec. 31, 2018

    I found that National Debt Relief is one of the top-rated companies when I did some Google research. I'm working with them and so far, they've helped settle at least 3 different debt accounts for about 50% of what was owed. I worked with whoever negotiator is available and everybody has been very professional. Everything has been very discreet and the situation has been treated very professionally. Also, the cost of service is very fair considering the results that they're gonna give and the amount of money that they're gonna save us in the end. It makes it worth it to pay for the benefits. I couldn't see the end of my debt before but now, I can see that eventually I'm going to be debt-free.

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    Staff

    Reviewed Dec. 30, 2018

    Thanking this great team to caring about this great help. Thank you all for so much. Happy to find the relaxing peace of mind that I can see ahead of me. Thank you all again that this is one set for planning for the present. Happy new year.

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    Process

    Reviewed Dec. 30, 2018

    I have been very impressed with the ease of this process. I didn't think there was hope for my situation. I'm happy that I can now be on a better financial path. Everything was clearly spelled out for me and direct contact information was helpful and reassuring.

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    Reviewed Dec. 30, 2018

    Straightforward, to the point, hopefully everything works out the way they hope for. If they can get out of debt and the timeframe that they told me which is three years, it will be a very very very good thing.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 30, 2018

    The funds aren't coming in like they used to when my husband was alive. I was looking for a company that would help us out and I went with National Debt Relief. They were the first one that responded to our needs. I called them and for me, the enrollment process was very easy. I had the debts all together, and I knew what I needed when we need it. We needed someone to take them over and to help negotiate with the creditors and see if they can reduce that debt and then make the payments. Now, the only thing that I didn't understand is the fee involved with National Debt Relief. The reduction and everything was $940 a month. At the time, I was able to afford it, and I'm still able to afford it, but we may have to change the date but I'm not sure of their fee for doing that.

    Other than that, they do very well and they took most of our debts. There was a couple of creditors that gave them trouble, but they might be coming around. The program has worked very good for us. We had a lot of calls from the creditors at the beginning, and then they stopped. That was good for National Debt Relief because they were busy on it.

    I had a very good gal that explained well enough that I could understand a little bit of what was going on. We were desperate because we had all these creditors that were on our behind. She was able to put down on a level what she was doing for us. She took all of our credits, all of our creditors, our credit cards, credit bills, and was able to come back and give us a certain discount, what they would be discounting it for. And that's when she came up with the $940. All through the time that we worked with her, if I had any questions, I could always call and ask her. She was very attentive to our needs. I am very satisfied with the experiences that I have had with National Debt Relief. I would tell my friends that National Debt Relief can be a great help.

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    Staff

    Reviewed Dec. 29, 2018

    The two individuals that my wife & I spoke with were very calm & reassuring. I hope that the process will be relatively quick & "painless". Compared to the last person we talk about your people were not pushy & not make us feel like unworthy people!

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    Customer ServiceStaffProcess

    Reviewed Dec. 29, 2018

    Rachel ** was very assuring and informative when walking me through everything over the phone. She did not rush me and she ensured that I understood the entire process. I am very confident that National Debt Relief is truly a legitimate service and I am glad that I made the decision to utilize them.

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    Process

    Reviewed Dec. 29, 2018

    Very good, just have a lot of confidence in the future that going to be the best for me and being assisted. So I feel the way from program work it very beneficial and looking forward to the outcome of this matter.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 29, 2018

    Although I was very nervous about signing up with NDR Nate explained everything very well so that I could understand their process. Each staff member I spoke with were both professional and knowledgeable. During my welcome call the process was again explained to me and I was able to ask any questions I still had. I now feel secure in my decision to sign with NDR. I would highly recommend them.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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