National Debt Relief Reviews

My caller was incredibly friendly and helped me get through the process quickly and painlessly. The fact that there is an online portal really puts my mind at ease. I’ve used debt settlement in the past and the level of professionalism just wasn’t here before National Debt Relief.

Christal was very helpful and informative. I contacted Christal several times by email and she promptly responded by email and by phone. Christal was very patient and answered all of my questions. I was very nervous about my decision and she put my mind at ease.

The staff were extremely helpful in getting things set up quickly and efficiently. Process was smooth. Would definitely work with again in the future. Everything was explained in detail. Great customer service! Thank you! Out of all the companies out there that provide this service, these guys are the best!

I first spoke to Qwan who was very helpful in explaining the various points of the program. He was detailed in his explanations of which debts I could include in the program and why. He was pleasant to speak with and very professional. Within 24 hours, I spoke with Jamie at the welcome center. She was great. Jamie helped get my account setup and helped me log onto the website for the first time. She explained the Get Legal Security plan in detail and even how I could add another account to the program if needed. Jamie was very pleasant and had a great sense of humor. I have enjoyed getting started in the program and I feel that I have made the best decision for my situation. I would recommend this to a friend. NDR has made me feel welcomed and confident.

Staff were very kind and easy to talk to. I was very nervous about calling but the experience was very positive. All of my questions were answered and the program was explained in depth. I wish I had called sooner. I am looking forward to being debt free.

I really liked the way they explain all the details of what National Debt Relief is and how it works. The customer service it’s great, I felt like if I was talking to a friend about my problems. From a scale 1-10 totally a 10. Thank you, NDR.

I have been highly satisfied with everyone I have spoken thus far. They have treated me with respect and answered all of my questions. I will definitely recommend this company to friends who are having the same financial issues with unsecured credit.

Updated on 4/16/2019: I’m only in the first couple of months but NDR has already paid off two of my loans, so that’s good. They were able to get things done so well, so quick. They knocked off more than half the interest of one specific card. It's really impressive that they were able to do that ‘cause I would have never been able to. The payment plan that they set up is definitely doable for the amount of debt we had. I really appreciate that there is a person out there that actually understands getting into hard times and that there’s a program out there to be done. We had a fire in May of 2017 and that was really hard. It brought all of this debt on. The insurance companies didn’t immediately pay, so we were out of nothing. We had to live in a hotel for almost a month or two. I really needed help at that point.

Everyone was so helpful. From the very start each and every person I talked with was very knowledgeable and friendly. I would recommend National Debt to anyone in need of help. I look forward to being debt free so I can sleep at night and not worry.

The service provided was quick, attentive and customer friendly. Very satisfied. Everything was done according the time frame, which was promised by representative. Very convenient online service to sign the contract. Helpful service during the period of financial instability. Definitely would recommend it to the friends.

Everybody during the sign-up process was professional, and very helpful, from my initial call inquiring how the program worked to my welcome call. They helped me make informed decisions and also help decrease my embarrassment. They explained everything so I could understand and took the time to answer all my questions.

I spoke with Pam and Monica. Both were pleasant, knowledgeable and extremely helpful. They went over every detail and made sure that I understood the entire process. I am looking forward to being totally credit card debt free in a reasonably short time compared to making minimum payments for years on end.

Everyone we've spoken with has been courteous and very helpful. We can now sleep at night! They have answered all our questions, and have been on top of things from the beginning. I cannot begin to tell you what a relief it was to find someone understanding and helpful.

Very knowledgeable and offered assistance as needed. Was able to describe in detail how each stage would proceed. Much appreciated. So far, my experience with your associates has been pleasurable. As I move forward in the process, I am expecting the same outcome as we move forward through completion.

They made sure I understood everything they were discuss with me before continuing and also making sure I was full aware of all decisions that was being made to help to relieve some of the stress that debt causes. They also made me feel comfortable with my decision in choosing this company to represent me during this difficult time.

Very knowledgeable and helpful. I would recommend your program to others, My husband and I have struggled for many years trying to get out of debt, but have not been able to achieve this goal. Hopefully, with your program we can accomplish this goal in 42 months. Thank you for your help and advice.

I was so relieved after I spoke to a counselor and went through the process. They were very helpful and took their time explaining the whole process.They provided me with helpful tools and at the end of my program there will be free credit counseling which I totally will be doing. Looking forward to the day when I can be debt free.

Everyone I dealt with was knowledgeable and professional and laid out the plan very clearly step by step. In dealing with different reps of other companies many are not in the US and cannot speak English clearly enough to understand, not the case with NDR.

Customer service people are very helpful and understanding to my situation. They were very thorough in explaining what to do in the process of my Debt consolidation. I now understand how to go through the steps of becoming Debt free. Great resources and advice over the phone.

Speaking with Chuck and Wayne was a very informative and pleasant experience. Both gentlemen explained everything in detail and made you feel at ease. These men had a very welcoming spirit about themselves. I would definitely recommend a friend or family to this company if ever needed.

When I found myself buried in credit card debt, they were a vital resource in getting me out of a bad situation. Thanks to them, I could consolidate my debt and work with my creditors on a payment plan that would allow me to still pay what I owed but in a way that I could end up finally free. Their staff was friendly and helpful, and helped me there through the entire process to make it quick and painless. I would happily recommend them to anyone looking to get back on track with their finances!

I was very satisfied with the way I was treated. Things moved along very fast. Customer Service was also very helpful. I would definitely recommend this service to a friend. Thank you all again for the help and great service. I will have everything I need to help get me back to being debt free. Thank you.

Excellent customer service, very professional and sensitive to my situation without judgment, helps to follow through with this process. I would definitely recommend this agency to family and friends if it's ever needed. All this is greatly appreciated. And make this process so much easier and stress free.

Both my initial (1/11/19) and the welcome call were professional and friendly at the same time. They made me feel like I mattered and wasn't just a number in the program. Kenyetta was very patient with my lack of computer skills. She went over and over with the program to make certain I understood it. Ester (the welcome caller) also spent extra time answering any questions that I had as we went over the program.

I appreciate how each person I have corresponded with was very thorough. Their presentation, explanation, and readiness to answer any all questions and concerns I have about this program! I want to know what I'm getting into, and be confident that I'm well informed about it.

We had excellent customer service from the representative Shomari **. He was professional and stayed with my mother and I until the whole process was completed. Plus the lady who helped us register with the attorneys at law. Well done and my family and I appreciate everything that they did.

The representatives were very thorough and helpful! Made me feel as though I made the right decision to consolidate my debt with National Debt Relief. They spoke a bit fast but other than that the customer service was very much appreciated.

Both representatives took a boring subject and made it into a tolerable experience. They didn’t sound like they were reading from a screen but instead knew the information and relayed it in a fashion that didn’t let my attention drift.

I'm very pleased with the customer service that I received. I am working with James ** and his professionalism is outstanding. He answered my questions very clearly and made sure that I understood his answers. I received a call confirming my program and went over all of the details today. I am very satisfied with National Debt Relief this far.

Both my enrollment technician & welcome specialist were extremely helpful and thorough. They both offered many times to explain details in the debt relief program. They were both very polite. They were both genuine in their concern. I will recommend this program to friends and family.

Lorraine ** is a true gem. She is patient, courteous, professional, respectful and kind person. She is the reason we went with NDR, she is an asset to NDR. Thank you. Ed ** is kind, light-hearted and professional. He is perfect for his position in NDR. This is not what I had planned for my future, but having Lorraine and Ed assistance made it much less fearful. I cannot thank these two.

Everyone was very professional and well knowledged, they helped me along every step, explaining everything along the way. They gave me all the information I needed to get started with the program. Highly recommended. Looking forward to working with the team.

My experience, so far has been very good. The representative has been understanding. They explained every aspect of the program so detailed and very easy to understand. I fell that I have made a good decision to give this program a try.

I was in debt, and I still don't have a steady job to be able to keep up with the payments. I decided to go to National Debt Relief's program and their customer service was more upfront about what they wanted to do with my account. The service so far has been good. Anybody who takes a call there gives me the answer that I'm looking for. So far, they've been very helpful. But there were a couple of things that they told me that haven't happened. Like they will take care of my accounts in six months. It has been seven months now and only two of them have been negotiated with the company. When I called the rep and asked him what happened to the other ones, they said they didn't have enough funds to negotiate anymore for now until I get done with the two that they are working on.

Both Evelyn and Nathan were very helpful and explained everything in detail and answered all my questions in detail. I am very pleased how they took whatever time was needed to make sure that all my concerns and questions were answered.

I was very please with the service from both counselors. I feel they explained the program very well, and I feel I know what to expect - I feel well served. I got myself in deep financial trouble, and after receiving many options from many companies, this is the one I chose, and I am glad I did. Thank you.

So far I've had a great experience with National Debt Relief. They have made sure to answer all my questions and concerns promptly and completely. They have made sure to offer full disclosure and informed me fully on everything. Their customer service is great and hold times short. I would highly recommend this company to any of my friends and or family looking to resolve their debt.

Excellent help from both Barbie and the follow up call. Both were very informative and checked to make sure I understood everything and patiently went over the details to make sure I had no questions. A very pleasant experience to a very stressful experience. I would highly recommend them and express my gratitude to the both of them.

It was a long, ordeal but I am sure it is well worth the time. Nathan ** was very helpful with the process and helped me feel safe in going forward with the program. Unfortunately, I did not get the name of the man from the Welcome line, but he did a nice job. I have problem with hearing some men's low voices; this made it hard to understand him at all times but he always repeated whatever I needed to hear. The real time for rating the program will be in four to six months when something has begun to happen and again when the thirty months are up and all is good.

This was a tough decision for me but the people I talked to from NDR made me feel secure in my decision. I had to be convinced a few times that this was a good decision for me and I thank your trained professionals for helping me.

Very helpful, caring, knowledgeable, courteous, compassionate, kind. Explain everything very well, called back on time, explained well, sent all documents in a timely manner, tried every way possible to make it work out the best for all involved, calmed my fears, left no doubt in my mind that I was doing the right thing to make the situation better.

Did an excellent job, l was well pleased with her excellent service. She did an really nice job of expanding on the services and excellent job explaining all of the responsibilities of the legal team and of the terms of the agreement that l signed.

Very friendly and able to explain things thoroughly and explain things, and very patient. Able to help me fix my budget where I can meet all my budget. They introduced theirselves, and offered suggestions, gave me phone numbers to reach back. Told me to have a nice day.

All people involved were nice and helpful. Asked and answered all my questions. Would recommend to all that are having money issues and need a way out. Also offers a lawyer in your behalf to help with any legal matters.

Credit Karma listed National Debt Relief high on customer satisfaction. I was in desperate need of help with all of my credit card debt. I know I could have chosen any company, but they made the call easy. Their quick response and very professional employees made my experience all the better.

Dwyane was very professional and explained all my concerns with patience. Customer service was pleasant and I was able to communicate without difficulty. Response time was excellent and staff was very willing to help. I will gladly recommend this company to any family or friends for assistance.

Very helpful in explaining how system works. My agent Imani was very helpful. She assured me that everything was going to be fine and that the company was very high!y rated and how many people they have helped in the past.

My experience was great with everyone I spoke to. All paperwork arrived on time. Mr Paul ** was easy to understand and was upfront about the program and what it entail. The lady I spoke with today was very polite and friendly.

I was greatly impressed with all contacts made, starting with Daniel **. He made the shame and regret I felt over my debt lessen greatly. All questions were answered in clear detail and to my satisfaction. Your Success/Welcome Team was also very clear and helpful. The paperwork goes into great detail so I am fully aware of the path I must follow to be successful in eliminating the debt. I feel much more secure than I did when I first called to get information. Thank you so much for everything.

Staff at National Debt Relief were very helpful in helping to set up my program with company. It was easy and very comfortable experience. I would recommend this company and program to family and friends. I enjoyed the friendliness of the staff and how helpful they were with this process. It was very informational process and they stated every detailed that a customer will experience.

Everything was handled in a timely manner. All my questions were answered. Customer service was also great. Mike really helped me out in making sure I understood everything about the program. I would definitely recommend this service to friends and family.

I appreciated the prompt response and the way everything was explained to me multiple times so that I could understand. I finally feel free. I can see a way out of my financial troubles and I have support to make it through.

I was delightfully surprised at how easy and stress-free the entire process was. Everyone has been 100% transparent with me and also very pleasant to work with. Every document I signed and agreed upon was immediately sent to my email address. So far I have had a very positive experience with this company and all of the representatives. I'm excited to start working with this company on getting debt free. Thank you for all of your help!!!

The enrollment process was very easy. In both instances from the initial enrollment to the verification call both associates with National Debt were patient and friendly. All questions were answered fully. I would recommend this organization to anyone I know if these services were necessary.

The agents were very informative and nice. They took the time to answer any of my questions and did not try to rush me into a quick decision. I felt at ease as we went through the steps in detail to set everything up.

Everybody I talked to was eager to help me and very friendly and understanding. I was skeptical about calling not knowing what to expect, but the team at National Debt Relief knew what they were doing. I recommend it to everyone who is in need of some help with debt.

This was a very good experience! I have been hesitant to start my debt relief process due to the unknowns and variables but Rhonda ** and Ed ** did an excellent job in explaining all aspects of the programs from pros to cons. In the end, I feel a great sense of relief and look forward to completing the program and getting out, and staying out, of debt once and for all. I would gladly recommend NDR. Thank You!

We are still very early in the process of the debt reduction program, but so far the experience has been helpful and reassuring that our debt will be under control soon. Service agents have been very insightful and easy to work with.

I really was taken step by step with Gerri who has excellent skills at talking you through the application and also making you feel good about yourself and give you confidence that you're taking the right step. There was no pressure and I could call back later in the week after I had time to think about it and get my friends input about it.

After losing my business I was drowning in debt! NDR has given me a breath of fresh air! Now I can focus on one monthly payment rather than a dozen! Saving me over $6000 by negotiating with my creditors!! I wish I had done this months ago!!

Very professional, friendly people who make you feel important. Everything is explained perfectly and simply so you know what to expect from the program. Also very understanding of a busy lifestyle so you can plan when to speak on the phone instead of constantly calling you. Overall great experience with everyone I spoke to!

Thanks to Mika and Chantel for enlightening me on this journey to be debt free. They both answered questions that was I unsure of and took me step by step to where I need to be financially debt-free... thank you and keep up the good work.

Updated on 04/04/2024: I did the program to pay off our credit card debt and completed it in four and a half years. Every time I called, the reps at National Debt Relief were nice and took care of whatever I needed. If we had a month that we couldn't make that payment, they handled it. They sent something asking if I had considered a loan to get my credit score up which I didn't want to start with but other than that, I would recommend it if people are in that situation. It really helped us out and it's such a great feeling to not have any credit card debt.

I had so much overwhelming debt that I was trying to resolve on my own. I had run out of options. I found NDR online and called. They were so helpful and got me set up quickly. Great customer service! They talked me through every part of the process to make sure I understood and helped me choose my best option. We even discussed budgeting strategy and in 2 years, I’ll be able to do what I could not do by myself in 10!

Everyone so far in sales and customer service that I have spoken to have been so great and very well at explaining things and leaving no information out. Would def recommend this to a family or friend who needs or wants to get out of debt.

Joseph ** was the first person I spoke with and really cared and wanted to help me with my situation. It felt genuine and he really was able to put me at ease with the entire process by being thorough and answering any/all questions I had. He even cut me some slack for being army! Anyways thanks for everything. I am very happy with my experience thus far.

Everyone was very kind and helpful. Took out all the stress. Sue was wonderful and so helpful. I talked to her for hours. She answered all my questions. Frank at the welcome center was also great, Very informative and helpful. The whole process was very easy, and I would highly recommend this to anyone needing help.

When I received my call customer service was very good. Sebastian spoke clearly fluently and was very patient with me. Same with the fine step to getting started representative. Already recommended to a family member. Another thing I appreciated was how easy it was to find National Debt Relief and how quickly someone got ahold of me with some of the best rates I have heard of. Being able to get debt relief started pretty much as soon as our initial phone call is an added bonus. Thank you so much!

The whole process is very easy and all the people I have talked to are all very friendly. Everyone has been knowledgeable and answers any questions that I have. Everything has been getting done very quickly as well and it's awesome.

My Family like many others get into debt and really don't know how it happens. We finally after years of trying to deal with this problem ourselves decided we need help. So we researched who has the best reviews to help. National Debt Relief so far has lived up to the hype!! Very satisfied so far!!

When I made the call, I didn't expect this would be such an easy and stress free application. Mario ** made this very smooth and answered all my questions without hesitation. Very happy we made this decision. We're sure we took the right choice and we feel National Debt Relief is committed to help each family and/or individual to reach their financial goals. Thanks to all!

Your representative made this process very easy and I felt like he understood my situation and was looking out for my best interest. This could not have been an easier experience. I would definitely recommend this process to friends and family. I look forward to seeing hope in my future, thanks to your organization.

They were respectful of my time and made sure to let me know if I have any questions that they are available and answered a lot of my questions without me having to even ask. I appreciate and am comforted by knowing that if I have anything I need answers to I have direct extensions.

Just got started with the company and setup has been painless. Everything was explained in full detail and all of my questions have been answered so far. I look forward to working with them in the future. So far I would recommend them to anyone looking for help to get out of debt.

I was drowning in debt and didn't know where to start. I was just getting further and further behind and felt like I was never going to get out. I called National Debt Relief and already feel the weight being lifted! I am so grateful I am able to have them on my side! Great help!

I am really satisfied with the service they have provided. I had a great experience with them. They really helped me a lot with all the concerns I had. I was worried but now I am relieved. Thank you so much National Debt Relief.

Geri ** was my first point of contact and she was amazing. Great customer service skills, very professional and made a point to actually listen to what I was saying during our conversations. The last person, I spoke with, who handled my welcome call -- not so impressive. You could tell he was clearly racing from a script and when I had any questions, he really didn't know how to respond because he was "on script". He could have benefited from some training by Geri. I give Geri 5 Stars and the Welcome Guy barely 2 stars.

Ed ** and Joseph ** were amazingly helpful. Walked me through everything and didn't rush through it. They were totally patient and willing to go over certain things again if I didn't get it the first time. Was totally comfortable that I made the right choice once I got off the phone.

Very pleased with the response time of National Debt Relief, and how accurately they work out a plan for me concerning my situation, knowing that in time these debts will be a thing of past, now I feel confident about this situation, and can rest peacefully at night. Thank you NDR.

Gilbert ** was very professional, but personable as well. He thoroughly explained all details about program and continued to make sure I understand each step. Communication and accessibility to him was always quick, clear and accomplished! He is a great asset to your team.

Everyone I have had contact with has been very professional and knowledgeable. I would highly recommend this company to anyone seeking help with debt relief! I have been very impressed with all of the tools and help I have received so far. Everything has been thoroughly explained.

I was very impressed at how fast this was and will recommend you in the future. The staff was very polite and used precise wording to make sure I was very well informed to how this process was from start to finish and guided me through this difficult time in asking for help with finances.

The representatives were friendly, knowledgeable and very easy to speak with. They answered all my questions in a matter I could easily understand. I'm looking forward to working with them for the next 45 mos. Thanks for reducing my headache. :)

Was very patient with a simple country boy and answered all my questions and helped me understand every detail. I am looking forward in working with NDR to help resolve my debts and I will tell any and everyone I know that has debt.

Waiting to clear my debt and the service sounds promising and looking forward to getting my financial situation fixed. This program can help out. All you need is information that pertains to your financial situation and they can take care of your from there.

My experience was great. The agents that I spoke to were extremely helpful and knowledgeable. They made me feel comfortable and better about being in financial hardship. I look forward to working with National Debt Relief on getting me back on my feet.

Process was fast and simple. Felt like the world was caving in on me but National Debt Relief was able to get me covered and now I can breathe again. Desiree was very thorough and made sure I got the full coverage I needed to get over my debt.

Great service all around! I was helped and assisted with everything and all my questions were answered. I was told what to expect and the individuals took their time to explain the whole process to me. The phone call was disconnected a few times when I initially called, but I was contacted back immediately and no time was wasted. Thank you for the great service! I look forward to resolving my debt.

My whole experience from start to finish with NDR was excellent. Representatives very knowledgeable and caring. Signing up was easy and the welcome call was very clear. I would recommend this company to a friend. Company had good reviews and explained in a easy manner to understand.

I was helped how I asked to be helped. I did not feel pressured to sign anything and they took the time to explain what I needed extra clarification on. Responses were quick and all but the welcome call was handled via email as requested.

VERY HELPFUL. WILL SHARE WITH FRIENDS! I can only hope for success with this program! Reps were very helpful. Explained details clearly. I am new to this program and sure it will be helpful for my needs. Debt can be overwhelming and this could be the answer!

Everyone I have spoken with has been understanding and professional and willing to take the time to answer questions. No wait time to talk with an actual person. They actually listen to you and don’t cut you out for when speaking.

My fiancée enrolled with National Debt Relief for herself a few years ago and they had done well for her, she will be finished next month for her last account and then, she will be completely freed up. By the time I finish getting her through her last round of school and getting her back in the job she wanted to be in, then it was my turn to start being able to take care of my stuff also. Most of the time, I try to take care of everybody else and that means putting your own stuff on the backburner. Through divorces and things, it kept getting further behind. NDR took care of my fiancée and so, I figured I would give them a shot.

My husband & I have high praise for both reps we spoke with - Analissa ** & Edwin **. They both were very professional & very knowledgeable, all our concerns were addressed & every question was answered. We had a pleasant experience to a very difficult decision. Both reps get 5+ rating from us & thank you for having such great employees.

Everyone was very helpful and courteous. This is my second time using this firm and they do not judge!! Thank you all again for all the help. Also this firm is very affordable for anyone's needs. I will certainly tell everyone I know. Thank you.

Service was very prompt. My questions were answered and I received all materials that I was promised. I did have a little trouble understanding the gentleman who I spoke with for the welcome call. But he nicely repeated things when I asked him.

The help was great and easy to get thru. All the process, the people were very nice and easy to talk to. They also explained the service in great detail. I can't wait to be debt free. I want to thank everyone for their professional service in getting me into this program.

This is like taken a bricks off my back and the stress. I hope this will make life a little easy to getting my life back and back on my feet. Just want to say thanks to all that help me here in this company. Thanks again for your help.

The customer service was best. The rep took her time to make sure I understood all of the terms in detail. She had no problem with me stopping her at any point to go over any part of the agreement that had questions about. I would most definitely refer your company to others.

Every person I have spoken with has treated me with kindness, courtesy, and respect. The process was easy and every step was thoroughly explained. Absolute transparency with every detail and opportunity to ask any questions every step of the way. I feel confident my needs have been met.

In receipt to a letter that was sent to me concerning Debt Balance and how it can be of assistance so, I jumped at the opportunity. My reason being is that, I am delinquent in keeping up with payments due to difficult times they crept upon me without warning. Therefore, I was led to seek assistance from your business to help me combat my financial issues. Thanks in advance.

We were happy with the help NDR gave us and all the helpful information we received. We were also glad we applied for National Debt Relief. The NDR employees explained everything in detail and were very polite. Thanks again for all your help.

Great service. Fast and simple with regards to answer any questions thoroughly in a professional manner. It’s nice to feel that they treat you like a client and someone that matters instead of just a random person. It sounds like this will get me out of debt and with their help, I feel confident in moving forward to strive to be in a better financial situation.

National Debt Relief has helped us immensely! They explained everything in detail in clear, concise words. They have lifted a burden on our shoulder, and for that we thank you for your help. We will be sure to recommend your services in the future.

So far, so good. It's a long process. Bit of a hard sell in the beginning. But I think it will be worth it in the end. Everyone I have spoken with has been very helpful, professional, and courteous. However, I have had to speak with at least four different people.

I am happy with National Debt Relief customer support team so far. They call in time. They have answered all my questions patiently. They helped me understanding the policy and enrollment. I hope this policy will give relief from my debt.

Couldn't have asked for a better experience. It was super easy and there were never any feelings of judgement. This was much easier than any other 'debt management' program we've looked into. Would recommend to others in the same situation. Very thorough.

My experience has been extremely pleasant and informative! Everything was explained and all my questions were addressed and answered! NDR has made it simple for me to get the help I need to pay off my debts and stay debt free for the future.

Everyone was courteous and professional. They were thorough in their explanations and answered all my questions to my satisfaction. They were polite and very patient when I had any problem understanding. y the time we were through I had complete knowledge of what we were going to do and what to expect.

They were so helpful and explained everything easily. I would recommend this site to anybody who needs help to rebuild their credit, and get out of debt. National Debt Relief is the #1 debt relief in the United States, and have heard nothing but things about them. They are on time, and give you tools to what you need to know about your situation, and how to get out of debt.

My experience has been very positive with my debt consolidation. Everyone has been so helpful and knowledgeable with my questions. I like the fact that you can review your account and know exactly where I stand in being debt free.

The caller was patient, courteous, and helpful. The caller made sure that I understood all parts of my enrollment and explained everything thing in detail. She seemed genuine in her appreciation of my enrolling. She made sure to give me all information needed.

Very thorough and professional. Thank you for your time and assistance, it is appreciated and reviews show promising results for clients. It is nice to know if discipline and focus on responsibilities take precedence - less stress is in future.

Helpful to be of out debt from any creditor and became debt free after the program. The National Debt Relief is the best company to help people out of debt. My experience in this company is very satisfy in helping customer like me.

My experience with NDR today was very positive, easy, and efficient. The consultants were informative, knowledgeable, and gracious. It was a pleasure to work with them. I will be glad to recommend your service to anyone who needs it. Thank you.

So far very relieved, but still skeptical, just waiting to hear back from creditors. Everything seemed so easy. If all goes well I should have done this a long time ago when husband got sick and I was not able to leave him alone.

Great Customer Service. We are still at the start of this experience but it seems like everything is going well, which eases the financial tension that we’ve felt for so long. This is a great stepping stone to get out of the high-interest rates and LOADS of money we have thrown away to these credit card companies.

They made a painful experience easier and explained everything fully to I was able to understand the program and all the details. Looking forward to working with them in the future. Will definitely recommend to friends and family in same situations.

Credit Card debt can be very intimidating to pay off. That is why I resorted to taking this route. With no regrets. I appreciate how clear everything was explained. I was put treated with respect. I've already been encouraging a friend of mine to try this out. This was easier than I thought it would be. That's why I gave 5 stars.

TY's great service, James too. Great call this A.M from Ty. He was efficient and called at a good time before work. Gave me info I needed and remained committed to the script. I can appreciate that having spent time making calls. I'm excited to get going in my late 20s and hopefully by 30 I am made anew in the eyes of the credit bureaus.

Everyone was specific and helpful. I feel comfortable with the arrangements and am very glad I can prepay my debt. I have been struggling with high-interest rates leaving me with little or no money to do anything else. Knowing there is someone to help me makes me feel good.

The people were very nice and explained everything. I could understand what they were saying, it was clear. The people were friendly and asked if I had any more questions when we were done. I would recommend them to a friend if in need of one. Thanks for your help.

This was one of the best experiences I've ever had with any professional service. Everything was thorough, easy and extremely beneficial. Andrew was fantastic. There were no surprises or disappointments and I'd recommend this service to anyone in need of it.

My agent gets back to me as soon as possible. He really helps and explains everything accordingly. Very attentive and professional. Answers any and every question, no matter how dumb or strange it may be. Took the time, no matter how long, to explain the entire process of what is going on.

I am very happy to have picked this company, Even though I messed up. They are willing to help me through this. It's going to be hard not to pay these bills but in the end of this mess I am going to be much better than I am now. And to get my credit score back where it used to be.

The enrollment process went smoothly, and was walked through each step. Very easy to understand, very good customer service. It is nice to know there is a way for me to be able to pay off all of my debt within a shorter period of time.

When my husband and I decided to make the call, we had nowhere else to turn. It’s a scary process realizing you’re in debt and need help. Every person I have spoken to thus far has eased that fear by being kind, efficient, and thorough in the explanation of the entire process.

The people I have talked to have made everything I should expect very clear and made sure I understood everything before I agreed to participate. I have no doubts going forward because of how professional and transparent the agents I spoke to were. I'm very happy to be starting the program and expect great results!

If I'm being honest, I don't want to be here or in this position. That being said Tameka ** and Andrew ** made the process easier. They were fair, Compassionate, and Professional. I thank them both, and pray that this is the best decision for my family.

This is my first time going into debt consolidation. So far I have been treated very well. Each time I had a question, you answered or told me where to go to get the answer. You also provided the phone number(s) I could use. Your timing was prompt.

Made me feel confident of my decision to get help from National Debt Relief. Everyone I spoke with, spoke clearly, and made it so much easier to understand the process. If I had a question, the answer was explained to me. NDR showed me how to get the creditors to stop calling phone, by simply telling them I am with NDR, and give them a phone number to talk with NDR. Wonderful!!

I feel that I was helped by very knowledgeable and nice people. Everything was handled in a very experienced manner. All questions were answered to my satisfaction. I feel confident that all the details were handled very professionally. I believe that if questions arise that I can call and get a satisfactory resolution.

When I contacted the National Debt Relief I was greeted by a very knowledgeable agent who treated me very respectfully. He explained how the program works and asked appropriate questions and told me what he could do to help my situation.

Very good service, I was satisfied and would recommend to a friend. Representative was very helpful and informative. I appreciate the assistance and feel like I'm on the road to a debt-free life. Documents were easy to sign and were sent to me electronically, everything was quick and just a few clicks away.

Happy customer. The representative was very kind when explaining everything thoroughly before I sign. Very good customer service skills. She assist me with setting up my account. She reviewed each section of the documents and she allowed me to ask question. I would highly recommend this company to my friend base on my experience with representatives.

I was able to understand all the explanation of the program, customer service was very helpful, in helping me with all the process, thank you to the three customer service representative that help me. Cristian **, Guadalupe **, and Grecia **.

George was so kind and helpful. I was a total wreck. Took his time and walk me thru it. I am truly grateful. I felt like a total failure, by the time we were finished I was feeling much better about myself.

I spoke with 2 of the Nat'l Debt Relief employees who were very knowledgeable, supportive and willing to answer my questions at any points during the conversations. They were very clear with outlining the program and waking me through the process from start to finish. I found both to be empathetic to how difficult this decision was for me to choose to reach out for help.

I had a great experience with National Debt Relief. The person I talked to was personable and courteous. I highly recommend this company. It was a painless experience. They answered my questions well. It was a pleasant experience.

Very polite and understanding ladies, especially Kathryn **. She made me feel at ease. Lots of emails and phone calls were long. So far, I have had a great experience. I hate doing what I am having to do with my Credit cards, but I do not have another choice. Unless, I win the lottery, and National Debt Relief, makes me feel like I have. Thank you.

24 hour compliance call - Thank you for your patience with the call quality! You conveyed all the information necessary and were not overly robotic. Only pointer I would give is that there was an abundance of 'excuse me' on the call for whatever reason and not just pauses while scrolling. Sounds very nice.

I'm excited to be out of debt in 48 months. The team was great. All of my questions have been answered. The plan will enable me to save more money monthly and not have to depend upon credit when situations arise.

I was highly informed and educated about the pros and cons of the program. The debt specialist gave me unwavered attention and explained everything thoroughly. I am excited to be a client and I look forward to completing the program.

When we call we’re always on hold for the first 10 minutes until we get a representative. We give her a name or number who we are and they said, "We need to transfer you to another representative" to handle our account so on hold with that person for another 10 minutes. We wait that person can help us. We get transferred again and on hold for 30 minutes on the phone to where she can get some on the phone.

Thus far I am very pleased with the customer service and responsiveness! I am elated to have made this decision towards debt freedom. I look forward to this journey that has assisted me from filing bankruptcy. Thanks! I feel confident this program was the best option for me and I am optimistic on becoming an absolute graduate in the near future.

Great experience. Very helpful staff, very friendly, very knowledgeable. The process was very good and simple. Loved the step by step of the contract. This experience was a whole not let stressful than I thought it would be, and the staff treated me like a person not just a number. Looking forward to what the future brings. Thank you for all.

I went with National Debt Relief for credit consolidation and the enrollment process was fairly easy. I've had pleasant interactions with their rep and if I had any questions, I always call. The rep was knowledgeable and extremely friendly. They had the payment plan drawn out and I went with it. Working with NDR has also made it easier to pay the bills.

It was a remarkable experience. Oz ** and the one who did my welcome call were very clear and concise with their information. They walked me through it all and didn't lose patience with an old man, thank you very much.

Thank you for your time. I received Good customer service from the representative and the welcome call. I appreciate the help in becoming debt free in a near future. This has been a huge burden in my life. I will work hard to provide the money needed.

I had a great experience with National Debt Relief, they were so quick to respond. Their staff is so helpful and will not judge you the contrary they make you feel so much better and that there is a solution for your debt. I will definitely recommend them to friends.

I have just sign up with this service. Everyone has seemed to be very helpful with all services and questions. I feel this would be a great service for anyone looking to become debt free in the future. Thanks to everyone for the helping me get this process started, I am looking forward to a future that is debt free.

Both Veronica and Kya were helpful and patient. My only complaint is that Kya tends to talk too fast. Comprehension was difficult for me for this reason. I had to make her stop and repeat several times. Nonetheless, I had a very good experience with your two agents in a process that can be both difficult or painful. Thank you.

Your reps are exceptionally patient and knowledgeable. This experience was pleasant because of your well trained and caring employees. Thank you so much. They made my mother feel like everything is going to be ok, when she was in a situation where she surely felt overwhelmed.

The initial call is the hardest to make. It takes about an hour or so and then you wait for approval and that is another hour so your nerves are racked during that time. The person helping me explained the process pretty well even though I had a good idea how it worked. It felt a little patronizing but at the same time it was reassuring that help was there and available. You will sign a lot of legal documents which is also nerve racking but it is needed. The most off put I felt was when the "legal services" were offered on the welcome call. I was under the impression they were included in all the fees already. It didn't drive my cost up but every little bit counts when depositing into your account for negotiation.

This is the first time I enroll to this kind of settlement. I feel so nervous during the enrollment process, but when I spoke to Mr. Paul ** and Karen (welcome call), they are excellent in explaining and guiding me throughout the process. As we goes through I feel some relief already. Thank you both of you!

Went very smoothly. About as painless as is possible considering it's about debts. Everyone was very helpful and knowledgable. There is a lot of repeated information which is good for some people, I'm sure, but is a bit time-consuming. That would be my only "negative."

Your team has been very helpful throughout this process from start. All concern I had are gone and questions answered to help us feel at ease with this process. Cierra ** has been so nice to work with and made us feel very welcomed and not judged by our bad financial decisions we've made in the past. We can't wait for the program to start paying off. Thank you National Debt Relief!

Very well presented and thorough in their explanation. My experience with Daniel on the West Coast and a young lady from the East Coast provided an answer for every question had. I found them both liking their positions. I would recommend this service to anyone who wants to resolve their debt issues. Thank you.

So far the two associates Terrance and Kim was very professional, friendly and extremely helpful in getting me started in this program. As a retired and not too physical well person, it really took the anxiety off my shoulders. Looking forward to being DEBT free in less time it would have taken me to pay off my debts.

Dion on the welcome call and Antonio on getting me set up were very thorough. Antonio ensured that everything was signed properly and Daniel ** held a conference call so that both parties understood the signatures. Dion went through each clause on the welcome call. I never felt so good after getting a prompt reply from Antonio who worked out everything with me and told me what each mail that he was sending. I’m happy to know such persons who can get immediate assistance.

My experience was great. The representative was very clear, and made sure of what was going on. Any questions that needed to be answered was. Any concerns that I had were gone by the time we were done. A weight was lifted.

The personnel that helped me enroll were very kind. I really believe that they know their job, and I appreciate your company. Thank you so much for helping me with the debts I have. I don't know what more I can say. Your company should be proud of the personnel you have working for you. Again thank you for your help.

Eugene was my first contact and he was great. He helped reassure me and talked me through the process. Tamika was my confirmation call and again she was great and clarified some of the things that Eugene had gone over. Wonderful experience. Thank you.

The team was very informative and professional. All of my questions and concerns were attended to with compassion and support. I am looking forward to utilizing all of your programs to help me get out of debt in a responsible and timely manner.

Everyone that I spoke with was very professional and helped ease the anxiety that was being dealt with regarding an embarrassing situation that was of my own making. They have made me feel like there is hope for resolution to a tough situation in my life.

Process seemed very organized. People were friendly and informed. It seemed to be a lot of paperwork but necessary for a smooth transition. I worked with just two people signing up for the process. Should be debt free in 36 months.

So far every representative that I had contact with is very knowledgeable... That's a big help when someone is enrolling into something new. The program seem it's going to be a big help to my husband and I. I will be holding NDR accountable for all their actions and promises on the contract that my husband and I have signed. Thank You.

NDR interviewer, Ty, was very patient, thorough and professional as was my initial Debt Specialist, Rex **. All personnel associated with NDR that I have been in contact with have been very helpful in determining my needs and how best to assist in resolving my debt situation. It is too early in our relationship to add any significant additional comments.

Joel ** was very patient and kind during our analysis. He quickly responded to all my questions and concerns multiple times. Great great customer service. In fact I asked him if he could always be my contact. Thank you for your help during a difficult process.

Professional and caring. Excellent service. Both ladies were definitely pros and made all aspects of the process clear. Helpful and answered any and all questions. Very thankful that such programs exist and are and are available to those who have need of them.

The entire process was extremely easy and they made sure I understood everything before anything was signed. The entire process was quick and easy. I've never tried debt consolidation before and was surprised how very easy it was. I am looking forward to financial success.

We had a very good experience with enrolment and with the welcome call and everything was very clearly explained to us. We greatly appreciate the service your company provides and we don’t know where we would be without it. Thank you so much for taking your time.

I was experiencing hardship in paying my bills and I needed to call someone. I contacted National Debt Relief and enrolling in their program was very easy. The people whom I talked to on the phone made their process very simple to understand. Thus far, I have one credit card bill completely paid off and a couple of other ones pretty close. It's going really quickly and helping a lot.

National Debt Relief's service is very good. They answer fast all the time and are very respectful and helpful. I called a few days ago because I had questions, and they put information in my account and resolved my questions right away. They take bi-weekly payments from my account and it's very convenient. They take a little longer to stop the creditors from calling the customers, but they've already closed one of the accounts. I'm really satisfied.

Understanding and professional and did a very thorough job. I now feel a lot better since they helped me out quite a bit and they consider how much you make. Thank you. I have already referred you to some people at work.

Consumer service was great and understanding of hardship, and myself and spouse trying to get out of debt. Teaching you how to get out of debt and how the program works for you. And the legal help you can get if needed.

Finally I have found a way to find financially relief and serenity. Your experts were bright, caring, and positive. This was not an easy decision, but once made, your experts never judged. Now I can retire with fewer debts and more security.

I had a lot of debt and I wanted to have them settled. I called National Debt Relief and they were able to help me, so I went with them. Their rep and I talked for 20 minutes. The rep went through all my options and was able to put it into a payment plan. The cost is good and is all part of getting the loans settled. I have settled some accounts. I have some more to go and I'm looking forward to when it's over. National Debt Relief has been a help to get my debt settled.

A friend had a good customer service experience through National Debt Relief. She knows that they’re personable and they worked with her, so I went with them. They gave me a timeline of how long everything would take and it seems to be becoming so involved. So, it seems to be working and according to plan and what we had discussed. I'm making those monthly payments which definitely decreased the total I was paying for on a monthly basis now. It’s working for me. I had one time where I was not sure if I was gonna be able to make the payment on the date that I had picked and they explained that they could work with me and change this and change that. I was like they didn’t give up on me is what I felt like, and I like that. They were still there to help me.

Starting the process was really simple. Everyone has been helpful and professional. I understand the process and look forward to becoming debt free. I feel like if I have any questions along the way, I would certainly call and get answers.

I was drowning in credit card debt. Only able to make minimum payments. Finally decided to seek some help. Tiara was who answered the phone and helped me through the entire process. She was very accurate in explaining the process to me and how it worked. Thankful to be able to get some much needed help.

I completed my welcome call and so far am very satisfied with the help I have been offered. The people I have spoken with so far have been professional, knowledgable, and patient as I asked several questions. I am thankful for their help.

I had a wonderful experience. From the beginning. Tee ** was very patient, professional and pleasant. All questions were answered and explained. When talking to Bianca for the welcome call, she was very pleasant and efficient. I am very pleased so far with your company. Thank you.

Jonathan ** and Vanessa ** were very helpful, understanding and comforting. This is a hard decision to make and you want the people that you choose to be understanding and helpful. My husband and I are very grateful to have found NDR to help us with this journey we are on at this time in our life. Thank you.

Both Jennifer and Ivonne were extremely helpful with getting me on the path to being debt free. Both were friendly and informative. I’m so happy I called. Having the option to communicate through email has been very convenient with my schedule.

I feel more and more comfortable with this decision because how everything was explained in detail. From every point I have felt respected and valued and not judged for the mistakes I've made. I look forward to this journey ahead and again thank you.

Grace was who went over everything with me, and Micah is the rep I signed up with. I had a good rapport with both reps. I do not like having our whole social security number's on all the documents. It should **'d out except the last four. When Grace went over everything it was like reading a script, instead of being more personal. It was being read so fast I couldn't even here her take a breath.

Chris is AWESOME!! He was so incredibly positive and helpful. I'm extremely grateful that they can help me get out of debt and on to a stress free path. I can't wait to have everything paid off and not have the burden on my back.

Best experience! Everyone was so helpful and knowledgeable and very patient! All of my questions were answered done in a timely manner. I couldn’t be happier with what my future holds as far as my debt relief. I have been struggling for years and now it is time to get my life back. National Debt Relief is offering so much support I couldn’t be more appreciative!

All agents I have spoke to answered all my questions and made the process very simple and easy for my husband and I. The welcome call especially helped to confirm our plan and reassure us on the legal aspect and fine details.

Was very courteous, no shaming. Professional and very time efficient. Did not feel rushed or pressured to sign while I took my time to read each document in its entirety prior to signing, even though the staffer was summarizing the terms verbally.

When I had some credit cards that were out of control that I could not take care of, National Debt Relief offered debt consolidation and the enrollment process was easy. Their reps were easy to work with. They help me get out of debt and I trust them completely. So far, they have been able to take care of two of my cards. What they are doing is working for me.

After I signed up with National Debt, it wasn't what I thought it would be. I thought they would take all my debt and consolidate it into one bill. But it was not quite like what I thought it was. What they do is they take my highest debt and I have to build up savings. After I get so much into savings, they would send out a letter. Meanwhile, my other debt is getting further and further behind. I didn't know that in the beginning.

The few people I’ve talked to have been nothing but amazing to speak with. They’ve answered all my questions and I appreciate how well they speak with me. They are just so concerned with helping and making sure I know every detail. It really helps.

I was very happy with how both helped me with this. Both ladies were very professional and very polite. They answered questions as I had them and didn't act like I was a bother. If anyone ever asks, I will recommend this program.

Everything was great, explained to the tee. I look forward to getting out of debt with your help. The representatives were very knowledgeable and very helpful getting me set up and started. I would recommend to anyone with debt problems.

Jeff was excellent in walking me through the process of working with NDR. He helped put my mind at ease by answering all pertinent questions that I had, whether by phone or email. A giant weight has been lifted off my shoulders and has given me the ability to focus again on what matters in my life!

Ms. ** and the lady who helped me were very helpful. I really enjoyed them. They were clear and polite. They explained everything to where I could understand and they answered my questions. I was provide with all the contact information.

The customer service was very friendly, good attitude, understandable terms and very helpful. I would recommend this program to anyone in need of debt relief. I am glad I started this program and I am looking forward to being debt free.

I had a great experience and I am on my way to get rid of my debt. I was in a lot of financial stress and with one call I finally had hope and less stress. I got a game plan and I get to save money instead doing this process alone.