National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed Oct. 10, 2019
Just applied for debt relief and was very stressed but the customer service of representatives from this company are the kindest people I have ever experienced and answered all my questions. Would highly recommend to anyone. The representatives answered all my questions and believe me there was a lot and walked through the process step by step.
Reviewed Oct. 10, 2019
It was a very difficult decision for me to go through a debt relief type program, but the enrollment team made it easy. Rashad was very easy to talk to and explained the process step by step so that I fully understood what to do and what to expect.
Reviewed Oct. 10, 2019
Experience was friendly and informative. Made me feel comfortable. Appeared to care about my situation. Answered all my questions. Process was quick and easy and they explained any concerns I had in detail. They also told me how to manage my open accounts properly so I could manage finance going further until my debt is paid.
Reviewed Oct. 10, 2019
I just signed up today to become debt free. Everyone I have talked to has been very professional and responsive to my questions. I hope this works as well as I believe it will. Being retired and on a fixed income I was one disaster or medical problem from insolvency. I really needed this.
Reviewed Oct. 10, 2019
Huge thank you to Shannon & Ms. ** for a very quick yet informative intro to the program. I never felt rushed or confused as to the content and they patiently described what I should expect. It was done with a ton of professionalism.
Reviewed Oct. 10, 2019
Katherine was very patient and helpful, she explained everything and I am happy that she is helping me get rid of debt! I will plan to follow up once the 4-6 month period has passed and I have seen results. I am very hopeful that this will be sooner than later!
Reviewed Oct. 10, 2019
Robert ** made this painful experience much easier with his expertise and knowledge. This was very thought out decision I had to make, in order to move forward in my life. I feel very safe and taken care of with this program and for that am very grateful!
Reviewed Oct. 10, 2019
It has been a pleasure working with Salvatore. He explained everything in layman terms. I wish that I had learned how to treat money, but being with NDR I'm sure I will learn. I will definitely recommend NDR to anyone who needs help.
Reviewed Oct. 10, 2019
Paul ** assisted me and very informative and cordial. Walked me through the process and took his time to explain any questions I had regarding my account and what to expect throughout the entire process. I look forward to working with Paul for the duration of this endeavor.
Reviewed Oct. 10, 2019
The agent seemed to explain everything quite well. He helped me to fill out forms. Read through documents and explain them.. Customer service seemed to help with everything just fine. If it works as explained will be good. Hope this works as explained.
Reviewed Oct. 10, 2019
Had a very good experience as far as the beginning steps of this program. Everyone I talked to was very helpful and knowledgeable and nice. Made it a nice beginning process in this difficult time for me. Haven’t been through the important part yet which is getting the debt resolved but I’m sure it will go smoothly.
Reviewed Oct. 10, 2019
So far, we have had a good experience with the debt program. It looks to be a good program that will help us to get out of debt with some creditors and bring our credit scores up. We are excited to get started and see how this will benefit us.
Reviewed Oct. 10, 2019
Very easy to communicate my intentions and honest staff. I have been struggling to pay off my debt with good intentions and am falling short and afraid will go bankrupt or lose my home. This was a good alternative to save my face and rebuild credit after a few years.
Reviewed Oct. 10, 2019
Team provided clear detailed information and clarification of regulated guidelines and expectations of Debt Relief Companies. Securing my trust of company and commitment to do what is in my best interest. Team was patient and understanding providing sensible reasoning to enroll in a Debt Relief company like yours. They were not critical or bad mouthing other companies as I shared my past experiences with them. I was at no time pressured into participating in program. Once I made my decision to receive help the team made initial application quick and simple.
Reviewed Oct. 10, 2019
From the first call with Mr. Chuck ** to the welcome call everyone has been very nice and professional to me and my wife. Thank You for helping us in a low point of life. Keep up the good job that you do.
Reviewed Oct. 10, 2019
The company and its diversity in helping people like me who ran upon hard time is exceptional. I was dealing with a lot of soul searching for my dilemma but all of the people were so kind and helpful the process was very comfortable and not embarrassing at all.
Reviewed Oct. 10, 2019
I was impressed how courteous and professional I was treated on the phone. I appreciated the patience Marc had with me filling out the application forms. It was a lot easier than I expected. I only wished my bi-monthly payment could have been lower. It would have made it easier on me if my monthly income was higher. It's going to be a challenge for me to make it each month. I guess this was best way to conquer my credit card debt. Once again I appreciate the time and patience I was given.
Reviewed Oct. 10, 2019
My experience with National Debt Relief was outstanding. They were very helpful and very sincere and caring about my financial needs in order for me to become debt free. They walk me through every single details that I needed to know and made sure I fully understand.
Reviewed Oct. 10, 2019
Contacted National Debt Relief (NDR) and upon telling them my situation concerning my debt, found out there is actually relief out there. My representative was up front with all the details and I am totally satisfied I did the right thing by contacting NDR.
Reviewed Oct. 10, 2019
Unexpectedly I did not plan to have a review that quickly. I really didn't even have time to decline. That can be good and bad. Overall very thorough, kind, and patient. As I couldn't find the paper work they needed.
Reviewed Oct. 10, 2019
Helped answer all my questions, very friendly/caring staff. Expressed the determination of helping and doing the most as possible to help. Guided me through steps, never made me feel uncomfortable. Great work team, always making it possible to communicate. Great communication within another.
Reviewed Oct. 10, 2019
I certainly feel more optimistic about retirement now that NDR was there to help. Getting notice from a credit card company wanting $15,000.00 in debt paid immediately was a real eye opener. Especially if the debt was unknown to me. NDR understood my situation and my initial contact with the company put my mind at ease as soon as we ended the first call. The respect for my time was very important to me. Grandchildren, a 96 year old parent and my job leave little time for other issues. NDR became the most important leg up I have ever received.
Reviewed Oct. 10, 2019
Jay ** was informative and personable. His explanations were clear and easily understood. If all agents are as pleasant to work with as Mr. ** it will be an awesome experience dealing with National Debt Relief. I look forward to being relieved of the debts that are being consolidated plus having a little extra each month.
Reviewed Oct. 10, 2019
The program that I have with National Debt Relief is I try to consolidate all my accounts. They're very knowledgeable and very friendly. The enrollment was an easy process and the payment plan is okay. I'm about 40% through the program. Since working with them, I can be more relaxed, and my life is getting better and okay.
Reviewed Oct. 9, 2019
National Debt Relief has shown me that I have hope for my future. I can now breathe a sigh of relief because I have professionals on my side that are qualified to be able to negotiate my debt. I'll be debt free in a matter of a couple of years or less at payments I can afford. Thank you National Debt Relief????
Reviewed Oct. 9, 2019
When I spoke with James, he was extremely nice and informative. He called me after hours (his hours) and talked me through everything in grave detail. We were in the phone for almost 2 hours. He took care of all the questions I had. I was very pleased with my experience, I’m very, very excited to be debt free in a few short years. NDR is such a relief knowing that I will not be stuck in the vicious cycle of credit card debt. All the NDR representatives were nice and answered my questions. I just wish I started with the program years ago.
Reviewed Oct. 9, 2019
The enrollment process was very easy, and extremely professional. There was no "judgement" and everyone from beginning to the end of the enrollment process were kind and understanding. I would recommend this company to any of my friends or family!!
Reviewed Oct. 9, 2019
Amazing service from Javier and Andre. They both helped me fully understand the program, made me feel comfortable when asking questions, never had an issue with me asking questions and were genuinely happy to assist me. They made my experience with National Debt Relief a great one!
Reviewed Oct. 9, 2019
Your customer service is excellent! Great attention to detail and very helpful. I wouldn't have known what to do, but your staff is very knowledgeable and extremely helpful. I appreciated their calm demeanor as I was flustered myself. Thank you very much for all your help, I look forward to working with you!
Reviewed Oct. 9, 2019
I had a great customer experience with National Debt Relief. Everything was explained clearly, and all of my questions were answered. At first, I felt hopeless, but now I feel very confident now. Thanks so much for helping me in my pursuit to become debt-free!
Reviewed Oct. 9, 2019
Everyone was extremely helpful, kind, and courteous helping me through every detail of the process. The staff is extremely knowledgeable and there to answer any all questions I had. I'm looking forward to working with such a great team of dedicated professionals. I'm extremely excited and looking forward to freeing myself of the debt that has been a excessive burden for so long.
Reviewed Oct. 9, 2019
I had a very pleasurable experience through the process to get set up through the reassuring and comforting business exchange with Lia **. Lia is an OUTSTANDING consultant with a very pleasant way about her. She made me feel valued at a time when all I really felt was embarrassment and worthlessness.
Reviewed Oct. 9, 2019
Destiny ** was great at going over the details of the plan with me. She took time explaining just what I had to do. Very Happy with Her. She outline each section of the plan and made sure I signed and got things right.
Reviewed Oct. 9, 2019
The agents were very friendly and patient explaining everything to me. This company was recommended to me by a friend who had a very good experience. I would definitely recommend this to other people. I am definitely looking forward to being debt-free.
Reviewed Oct. 9, 2019
Thumbs up. They really help for debt problem like I have. Respond right away explain every details to you. Good team. I’m really thankful to National Debt Relief. Good in less than three years, my credit score improved a lot.
Reviewed Oct. 9, 2019
Excellent customer service... very concise information and very polite. They make you feel supported and importantly stress relieved. I definitely recommend this business company to anyone that is struggling through high-interest debts and can't find the solution to your debt stress.
Reviewed Oct. 9, 2019
Outstanding people and help a pleasure working with the reps that explained everything to us and made sure both sides understood the actions taken and those to be taken by both parties and made us feel comfortable to deal with. Nice folks.
Reviewed Oct. 9, 2019
Good customer service, staff were great! They sure know how to take care customer and we’re really helpful. I would definitely recommend this to a friend and family. I really appreciate all of your help. Lisa was so awesome, she really helped me from beginning to the end.
Reviewed Oct. 9, 2019
Very kind and helpful, explain the program in details using a step by step process stopping from time to time to ask if I had any questions, back to to explaining the pointing all what my role in the program mean, on-time payment and keeping the inform to any changing that may come about.
Reviewed Oct. 9, 2019
All the member that help me to enroll the program, Sam and Javier are very helpful and informative. They are very friendly and easy to talk with. They make sure that I know what I'm signing up for and give me the bigger picture of what's gonna happen in this coming months. Without National Debt Relief program I won't know when I can pay off all my credit card debts and I can't move forward with my life.
Reviewed Oct. 9, 2019
The people who worked with me were very professional and also very kind and patient. They answered all my questions and explained every option for each of my accounts without judgment or pressure. I would recommend them to anyone struggling with overwhelming debt.
Reviewed Oct. 9, 2019
I feel everything went smooth, my questions were answered and I feel confident I made the right decision. I know there are people I can contact If I have any issues which is helpful. I like that I can log into my account and see what's going on as well.
Reviewed Oct. 9, 2019
Every person I spoke with at NDR was amazing! No judgment, very thorough and helped so much with all of our questions. Melodie was amazing with her assistance, she returned calls in a timely manner and if she didn't have an exact answer she asked someone who did know so I didn't have any questions unanswered.
Reviewed Oct. 9, 2019
I appreciate the respect and non-judgment towards my situation. The transparency was also great, helping with feeling more comfortable and confident in using the NDR program. Thank you for the excellent customer service. I will suggest NDR to family and friends struggling to overcome financial hardships.
Reviewed Oct. 9, 2019
The representatives I spoke to appeared to be attentive, knowledgeable, patient and responsive. When they were not sure of an issue, they immediately looped in a supervisor, who was able to assist. I feel more at ease now that I will be able to get out of my Credit Card debt.
Reviewed Oct. 9, 2019
So far my experience has been great! Both representatives that I spoke to were very knowledgeable and have been very helpful and understanding! They explained everything very thoroughly and I am confident they will be there whenever I may have a question or concern. Thank You!
Reviewed Oct. 9, 2019
The enrollment process was clear and simple. The account rep. went over the whole process from beginning to end. After getting a clear understanding of the plan I felt comfortable trusting NDR. Thank you for all your help and understanding.
Reviewed Oct. 9, 2019
Andre was patient and knowledge. When I first spoke to NDR in August my experience was much different and would not have entered the program with the rep I was speaking to in August. Luckily Andre was the rep that answered the phone when I called to inquire about more information. After my conversation, I felt comfortable with the program.
Reviewed Oct. 9, 2019
So far, the experience has been great and helpful. I will not know the whole experience until all is done and settled. Once I am debt free I will have more to add to my experience and be able to give you more feedback, but as I said everyone I have talked to so far has been great.
Reviewed Oct. 9, 2019
Even though I have not yet begun the program, I am set up and ready to go because of the amazing customer service that I have experienced. I am so excited to get going, and to get my life back. I already have such peace of mind knowing that these guys are on my side.
Reviewed Oct. 9, 2019
After hesitating for days, I made the call to NDR. The initial relief was instantaneous! All representatives that I have talked with have been courteous, respectful, and professional. Immediate response completing paperwork and I'm on my way to financial freedom! I highly recommend NDR!!!
Reviewed Oct. 9, 2019
Ever since I started the process everyone who helped me was very helpful and kind. Not only did they make the process easier but even late at night, in his timezone, he was still very kind and helped me step by step going through every email and making sure everything was completed perfectly with a cheerful attitude. Even early in the morning I was helped by a kind man who was patient with me while I was getting everything done. This was one of the best experience I've ever had. Thank you for everything.
Reviewed Oct. 9, 2019
Just getting started with this process but I have had a positive experience so far, I look forward to working with NDR and sharing my experience with friends and family. The representative Christopher who I started this process with was very helpful and understanding of my situation and I'm very grateful.
Reviewed Oct. 9, 2019
This was a very touchy situation in my life. Getting humble and setting aside pride/ego to admit my un-manageability with my debt. They made my experience seamless and not feel so embarrassed. Was easy and stress-free. Highly suggested! I am looking forward to now having debt issues behind me. Finances can be so very overwhelming in such an unaffordable society for a single Mom with no additional income.
Reviewed Oct. 9, 2019
NDR seemed too good to be true compared to other debt relief programs. But after receiving in-depth information on how NDR works and the assistance made me understand and comfortably go with the program. I am still little worried with the prospect of dealing with creditors but understand the process will take time and that NDR will handle all the heavy lifting.
Reviewed Oct. 9, 2019
The two young ladies who worked with me were amazing! They were able to answer all of my questions during the call. I would recommend to anyone who is in the same predicament as well. It was stress free and simple to complete the process.
Reviewed Oct. 9, 2019
Was an easy process and was made very comfortable with the decision to choose NDR in my situation. Communication was made very easy over email and over the phone. No delayed responses nor wait times. Can't wait to finish the program and be debt free.
Reviewed Oct. 9, 2019
When my wife and I first contacted National Debt Relief we were very skeptical about their services and was waiting on the request for upfront fees. Needless to say we were shocked when they listened to us and did not talk down on us. Both people we talked to was sincere and listened to our concerns. They treated us with respect.
Reviewed Oct. 9, 2019
Very easy to work with and very timely response. Quick approval and excellent service. I had a very nice assistant who answered everything very confidently. Impressed with the ease of getting the job done. Appreciate the time spent explaining the whole loan process. Thank you.
Reviewed Oct. 9, 2019
The NDR is a dream come true. It is my hope that this process is advantageous for me financially. Also, the specialist were amazing. Their patience and knowledge really compelled me to take this leap of faith. Lastly, I will recommend this program to other individuals that are experiencing the same financial woes that I am experiencing. This is my first step.
Reviewed Oct. 9, 2019
It was extremely easy to enroll in National Debt Relief's program. I have almost another year left to complete the program. I'm good with it all.
Reviewed Oct. 8, 2019
When you talk to someone with a Plan to stop the bleeding you automatically get a feeling of relief. The people I talked to let me know even though I thought the problem of my debts seemed insurmountable they had been there before and it was possible if I stick to the plan to be debt free. Thank you.
Reviewed Oct. 8, 2019
The representatives are all very friendly and helpful. All communications are very clearly explained to me. I really appreciate the help. Keep up the great work that's helping people like me in financial hardship. I can't wait the day I am debt free. I will recommend your great service to others I know need the same service once I have felt the great experience. Thank you.
Reviewed Oct. 8, 2019
Representative was very helpful, I please with the information given. And the questions answer in a timely manner. I am pleased to know that there is out there when you get in a financial crisis, so looking forward to being debt free.
Reviewed Oct. 8, 2019
I had a great experience, the representative was courteous and informative about National Debt Relief. He/she answered my questions and was knowledgeable about the program through NDR. They gave me contact numbers and information in case I had questions.
Reviewed Oct. 8, 2019
I was helped quickly and efficiently and all of my questions were answered and they are beginning to help me resolve debt, even though it will be at the expense of my credit score. I hope to have my debt resolved by the time I have my wedding in October of 2021.
Reviewed Oct. 8, 2019
My experience has been fantastic. The agents were straightforward with me and everything they said matched the paperwork I signed later. They were patient and friendly through the entire process and I could not be happier. All of my questions were answered and I am happy with the beginning process.
Reviewed Oct. 8, 2019
My experience working with Dean ** helping me with relief regarding my debt was excellent. He explained everything regarding the program perfectly. And my welcome review with Ms. ** was excellent also. I feel better now that I am enrolled with National Debt Relief.
Reviewed Oct. 8, 2019
Brianna was excellent and Eric ** was excellent too. They both did an outstanding job in helping me. I am very pleased with their work. Two great Customer Service Representatives. I know, I will get the satisfaction that I need in getting freedom in my financies. I am so please with, I can begain to breathe again.
Reviewed Oct. 8, 2019
Yesterday I spoke to Andrew ** and he was amazing. He went step by step, I understood what I was signing. Me and my husband feel relieved already and feel like we're in great hands. We don't feel like we're stuck in a rut, our second baby boy will be here next month and now we got our budget managed properly. We finally realized we can start saving and also rebuild our credit up. Thank you National Debt Relief and thank you Andrew for being patient and kind.
Reviewed Oct. 8, 2019
Admitting that your debt is out of control is embarrassing and no one made us feel bad. We really are going to get the help we need with this service. So thankful that we found you and look forward to success.
Reviewed Oct. 8, 2019
Everybody was kind and helpful. They told me what to do, and where I have to go for help. They let me know what will be happening with this account. I just would like to thank everybody that helped me out.
Reviewed Oct. 8, 2019
Thank you for all of your help. It was invaluable. I can breathe again and I'm hoping this will do the trick. I am nervous about the contacts between the creditors and myself. I do appreciate all you have done. This will allow me a new beginning to a new part of my life
Reviewed Oct. 8, 2019
Very nervous about taking this step and admitting where I went wrong. The 2 women I spoke with Did a good job of reassuring that this is a good thing to do and to get myself out of this mess I created. Actually wish I had something to show for how recklessly I used these cards, but I don't. Pretty ashamed at the situation.
Reviewed Oct. 8, 2019
So far, the initial intake service has been great - the team was courteous in explaining and ensuring that I knew the ins and outs of the program. I know the expected costs, how NDR will help, and available resources if any issues arise. We'll see how things go from here.
Reviewed Oct. 8, 2019
Both Parker, and the young lady, were very professional, and I really think both are an asset to your company. They were knowledgeable of everything. I know that if all your employees, are this knowledgeable of the company procedures, then I will thoroughly enjoy working with your company.
Reviewed Oct. 8, 2019
I find out about National Debts Relief from a good of mine.. Thanks you!! :Kevin: Although I had to said it’s a very long conversation with Kester I’ve got everything worked out for me with my program. Kester is very very helpful and great customer service. Thank you to national debt relief????
Reviewed Oct. 8, 2019
Needing debt relief is not something I could have foreseen. But it came to that and National Debt Relief's name continued to show up at the head of the pack. I have had a positive experience so far in getting on-boarded. There were a couple missed emails by my rep Dwyane at around the 20 yard line and I almost gave up, but he reached out a couple of days later and told me about server issues. Dwayne was great to work with and thorough. I forget the name of the rep who did the welcome call afterward because he spoke so fast that I had to stop him a few times and get him to repeat himself, but he did have all my information accurate. Now I brace myself to have my creditors calling and emailing while NDR works on my behalf, so let's see how things go. I am hopeful.
Reviewed Oct. 8, 2019
I had a very easy and welcoming experience. The customer service was great and I felt very comfortable. Everything was thoroughly explained to me and I didn’t feel like they were trying to hide anything or take advantage of me.
Reviewed Oct. 8, 2019
Absolutely, a wonderful experience working with National Debt Relief. Saved me thousands of dollars and helped me work with all of my lenders to come up with a payment that i can actually make. I highly recommend using this service.
Reviewed Oct. 8, 2019
My experiences in phone conversations with the various staff have been informative and helpful in taking me through the complicated process of managing my debt load. My initial contact with Drew ** walked me through your services and what alternatives were available to me. I have had a number of conversations with different staff members. Each has been patient and cheerful. I had many questions/concerns that they were able to answer for me. I'm sure that I will have more questions going forward and was assured that all of my questions and concerns would be address in a timely manner. Thank you.
Reviewed Oct. 8, 2019
So far, the customer service has been fantastic! Everything was explained in detail and my best interest was taken into consideration! I would definitely recommend this debt relief program to anyone. And most importantly, they are there to help you with no judgment!
Reviewed Oct. 8, 2019
All the steps of the process that is needed to get out of debt with the help from, NDR, was explained in full. I look forward to working with NDR and also will abide by the contract rules and regulations.
Reviewed Oct. 8, 2019
Both Ari ** and Amanda ** were very helpful. Ari ** carefully explained how the program works and what I should do and not do which was quite understandable. on the welcome call, Amanda ** went over the package with me with great care and I am satisfied with the program as it was explained to me.
Reviewed Oct. 8, 2019
I made some pretty bad financial decisions (along with some things out of my control e.g. medical bills) that lead me to this point and completely own up to them; at the point I called I had two options - file for bankruptcy or apply for a debt relief loan. I decided to go with the latter and I'll freely admit, I was NERVOUS calling in.
Kester ** was the gentleman that helped me figure out the best option for me. After doing a soft pull on my credit score, he laid out all the debts I had in a clear and concise matter. He was EXTREMELY helpful through the entire process, had a calming voice (I can't overstate the importance of this as anyone looking into this is obviously already stressed to the max due to debt), and helped me set up a plan that perfectly fit my needs and budget while also giving me enough wiggle room that I'll probably be able to pay off all my debt in less than half the time they quoted me.
The most important part of this review to me, and something I can't stress enough, was his kindness. Never once did I feel like I was getting judged for being irresponsible, but towards the end of the call he told me, "Hey, man, listen. Don't feel like this is the end for you. You obviously had good enough credit to get these high limit cards at one point and you'll get back there again." That sort of kindness has been rare with other debt relief companies I've dealt with in the past and, above all else, the main reason I will recommend NDR to anyone else I meet facing financial hardships. Great job, Kester, and thanks for making me feel like more than just a number!
Reviewed Oct. 8, 2019
Jaime and Menho were great to work with. They patiently walked me through the entire process answering all questions I had in a very professional manner. Not condescending in the least. I am looking forward to getting my finances back into control with their help.
Reviewed Oct. 8, 2019
It was easy and pain free. Everything was explained thoroughly. I wish I would have started this process when I first developed issues with paying my bills. I can breathe easier today. I am thankful for the helpful people I worked with in this company.
Reviewed Oct. 8, 2019
Very easy process. I was very nervous to even call but they made it easy and comforting. I would highly recommend to anyone experiencing financial hardships such as my own to call and check it out. The counselor that I spoke to was direct and answered all my questions in a fast yet not stressful way. Thank you!
Reviewed Oct. 8, 2019
Robert ** and the representative I spoke with to underwrite the account were both excellent in their communications. They both were very patient and rendered excellent customer service. I feel as though a weight has lifted. I appreciate that I have support throughout the 36 months where I can speak with you at any time. I can also track everything on the portal.
Reviewed Oct. 8, 2019
I was grateful to be able to have such a knowledgeable agent explain and walk me through this process. Thank you Hogan. I was stressed out and feeling hopeless in my situation and overwhelmed with debt. I now have hope and can rest easy that I won’t have to go through bankruptcy.
Reviewed Oct. 8, 2019
I'm so glad I called NDR! Each person I spoke with was extremely professional, thorough, understanding and helpful. Debt can be very daunting and debilitating, but I feel confident after talking through all the steps with them that they'll be able to resolve my debt with the plan provided, and within the timeframe - saving me an unbelievable amount of money.
Reviewed Oct. 8, 2019
Excellent customer service! They are friendly and knowledgeable and helpful. I enjoyed conversing with them about questions and concerns that may have popped up! I am pleased and comforted to know that I am in good hands in this journey towards a reduced debt life which would have taken a bit longer without their help!
Reviewed Oct. 8, 2019
The thing I loved about the initial and welcome call is that they were truly there to help you and help you understand the process and how it all works. I asked multiple questions and they took their time to explain everything and the timeline of everything.
Reviewed Oct. 8, 2019
I had a very great experience and all my questions were answered. I was super nervous about getting started with the program, but my representatives were very personable and understanding. I am still hoping that I made the right decision, but I feel like I have. Im looking forward to having them in my corner to help eliminate the stress with debt.
Reviewed Oct. 8, 2019
Your team was extremely helpful with starting up my account. All information was clear and well explained, while being pleasant to speak with. I look forward to clearing up my debt and working with your team. You have offered me a sense of relief with this financial burden I've been carrying.
Reviewed Oct. 8, 2019
We spoke with Markus and Javier who helped us through the entire process, which was straightforward and easy to understand. We intend to complete the program as quickly as we can to get out from under our debt. Definitely a program to look into if you are struggling. The only issue is that not all of our debt could be included, anything under $500, which would have provided greater relief.
Reviewed Oct. 8, 2019
Everyone has treated my case with urgency and with a genuine desire to help. I inquired about the process at the beginning of the day and was finished with the process by mid afternoon. Would highly recommend this to any person seeking help or counseling with their financial situation.
Reviewed Oct. 8, 2019
Daniel. ** and Steph. ** have been extremely helpful and pro. Although my I still need to see what my settlements will be. I'm extremely thankful that I can be one step closer to being stress free and in the right direction to becoming debt free.
Reviewed Oct. 8, 2019
I was very satisfied with the help that your people gave us. They were very helpful and answered our questions as we went thru everything. Thank you very much for your help and accepting us into your program. It's a true blessing!!
Reviewed Oct. 8, 2019
I did a little bit of research and I talked to NDR on the phone. They seemed to give me a decent deal on what I was trying to do, so I signed up with them. There was a rep that answered my questions, and she was very nice. And so far, everything that she said is coming true at this point. I'm right in the middle of their negotiations with credit card companies. The results aren't in quite yet, but so far, so good. They've settled with about two-thirds of my credit card companies, at this point. And they've negotiated and settled satisfactorily.
At first, the phone calls from those credit card companies were out of this world. I wish they could have changed my contact number for those phone calls to them. It would have been a less stressful for me. But after a while, you just explain what's going on, and the credit card company stopped calling me and realized what I was doing. I was going for a negotiated settlement and that seemed better to them than bankruptcy. I had some health issues that I'm dealing with as well. NDR said that they would stand behind me if I had to go to court. But I don't think that's gonna happen, because so far, so good.
Reviewed Oct. 7, 2019
Both of the representatives, Nathalee ** and Atif ** that I spoke with during the application process were very nice and informative. The welcome call representative was also very nice. The process was long but I am seeing the light at the end of the tunnel hopefully.
Reviewed Oct. 7, 2019
Very good service and attention. Highly thought out service. Impressed so far. From the first associate to Myles closing the deal, and then the welcome call. I expect my satisfaction to maintain this level as I go through the program.
Reviewed Oct. 7, 2019
Ben explained the program very well, covered everything, and made sure I understood. Made the process simple & smooth, and was able to get all set up in 1 day. Very satisfied with the customer service & set, grateful for the help!
Reviewed Oct. 7, 2019
Very happy that I decided to go with National Debt Relief. Very professional staff. Very courteous and willing to help. I wish everyone the best. I hope you can finally get out of debt, with this program.
Reviewed Oct. 7, 2019
Nathan ** is great! He explained everything and made sure I understood before moving on. He was very patient and answered all my questions. Because of the time difference it has been hard to connect on the phone but Nathan had no problem corresponding with me via email. I'm really sorry but I cant remember the lady that helped with my welcome call but she was great as well. She was very pleasant and also made sure I understood everything and double checked that all my info was correct.
Reviewed Oct. 7, 2019
Our experience with agents was very good. They helped us thru many questions and answered them for us. We hope we have done everything they have ask us to do. They were very informative. We would like to thank them for taking the time to work with us. James and Kathy
Reviewed Oct. 7, 2019
I feel things went very well no complaints. I would tell people about this company no problem. The people were very helpful and did their job well. I would be happy to recommend this service to anyone who would ask me.
Reviewed Oct. 7, 2019
The entire application and enrollment process was entirely smooth. I quickly had all questions answered, was approved, and received further explanation of the process. I would absolutely recommended National Debt Relief to any person that is struggling under the burden of credit debt!
Reviewed Oct. 7, 2019
The people I corresponded with were very informative & pleasant to speak to. They walked me through the process giving me time to ask questions. I feel a huge sense of relief. Already & am 100% committed to follow through.
Reviewed Oct. 7, 2019
Fantastic customer service Steven and Vanessa. A huge load has been lifted off my shoulders. I felt as if life were crashing down on me after losing my spouse and business. You have helped me to look forward to a future again.
Reviewed Oct. 7, 2019
Consumer services is very great and made everything super easy. I would recommend this service to my friends and family. I’m glad that I chose National Debt Relief cause I was really stressed out on all my debt. Thank you very much.
Reviewed Oct. 7, 2019
After discussing my situation with Joshua he made me feel very comfortable and at ease to share my financial situation with him. He was very helpful in the process by explaining the program very thoroughly. He often asked if I had any questions and once he sent me all the information he gave me time to review the information and I was able to contact him versus he contacting me which would have caused me to feel like this was more about the company making money versus truly being concerned about my situation. The overall process was quick and now I feel I am on my way to financial freedom again.
Reviewed Oct. 7, 2019
Very helpful and nice. I had a few questions and they were very helpful in helping me. I was walked through the whole process and they kept everything very professional and gave me a lot of insight with what to do when the creditors contact me about missed payments.
Reviewed Oct. 7, 2019
Both individuals I spoke with on the phone were very friendly and helpful. All of my questions were answered and I was not left wondering. I appreciate the level of professionalism by both individuals in understanding my circumstances in which I had to reach out to National Debt Relief for help.
Reviewed Oct. 7, 2019
My initial call and the process was handled very respectfully. Robin was my first contact and she understood my situation. She handled my case in a kind way yet professional. It regretted needing to make the call but she made the experience less painful.
Reviewed Oct. 7, 2019
I was very nervous when wanted to try National Debt Relief but you guys make it easy and comfortable for me to go ahead with the process. I cannot wait to start the program and headed my way to debt free. Thank you.
Reviewed Oct. 7, 2019
I cannot thank this co enough!! They went above and beyond to get me the best help for my situation this co is truly a Godsend to not just me but others thanks again ???? I just know that after I had gotten off the phone sat I could just feel my body relax I said to myself I got myself in this situation but they are ready to help me begin this journey.
Reviewed Oct. 7, 2019
Darryl did a great job helping me set up this account and assuring me that National Debt Relief can help with consolidating my loans and lowering my payments. She was very good at relating to me as a customer and answered all the questions I had. The process was quick and painless. Thank you and look forward to working with your company.
Reviewed Oct. 7, 2019
Everyone was very helpful and very patient with me and very pleasant to talk to. I would recommend your company to anyone who is struggling with debt. Thank you for being a company that helps people get back to a normal way of living Without worry.
Reviewed Oct. 7, 2019
It seems easy. I hope it works. The people I’ve worked with convinced me it’s possible. I’ve been paying minimum payments for years and it never gets easier. The payment is almost equal to the interest they add on. I hope this works for the sake of my family. Living paycheck to paycheck isn’t easy. I wish this didn’t happen to me but it did. I’m gonna get past this.
Reviewed Oct. 7, 2019
Very helpful and informative. This is a very sensitive matter and they made me feel like I could complete this program if I remain patient. Everyone was very helpful and I will recommend to a friend in the future if they need this type of assistance.
Reviewed Oct. 7, 2019
Justin was amazing. Super informative, patient and understanding. Our call got disconnected at one point and it was a little patchy but he called back in a timely manner. He worked really hard and I felt that he really cared to help me with my debt. Isis was my rep for the welcome call and she answered the remaining questions I had. She was super patient with me as well.
Reviewed Oct. 7, 2019
They are quick to answer any questions, very informative, helpful and kind and eager to do to anything. I really enjoy working with them. I will most definitely be referring them to my friends and family. Thank you for all your help.
Reviewed Oct. 7, 2019
Your representatives were so helpful and answered all my questions. I feel much better after speaking with them. This is a difficult decision to make. After speaking with your representatives I felt much better about my decision. Sometimes life throws you curves that keep you from being able to pay your debts on time or even at all. I would definitely recommend National Debt Relief to anyone who needs help getting out of debt.
Reviewed Oct. 7, 2019
My Experience was a reassuring experience. I reach out to NDR I got Michelle ** as my Debt specialist. Her calming voice and confidence built my confidence by letting me know that she can help me and it will be okay. I was really hard on myself for getting in this situation. Michelle gave me the confidence I lack for so long. Thank you Michelle. You are GOD sent.
Reviewed Oct. 7, 2019
I saw one of NDR's ads, and it sort of appealed to me. It was easy to enroll with them and I did on the phone. I've been with them for about a year and three months, and at first, they were a little faster than they are now. Maybe, I don’t send enough money for them to negotiate the rest of my creditors, but it’s not bad. I made an attempt to settle a Capital One, and I’m not real sure how that works, because I pay Capital One a dollar a month for almost two years. In 2021, I have to make a full payment of $1,300.
It seems like when I started out initially, they did a better job negotiating. And now that I haven’t negotiated with my other Capital One, and there are probably three or four other people, the interest seems to still be building, so when we do settle, it’s not as exciting to me. But I like NDR. I had 10 creditors and I only pay NDR $478 a month. But now, I’m a little skeptical to go up, because is it really gonna go toward my creditors or what happens if I decide to go up to 500 or 550? But working with NDR put the pressure off. My credit score took a dive, but they all do. But my credit score is beginning to creep up. From the 300, it’s up to 600.
I get excellent service from NDR when I call or have questions, and that makes me happy. They don’t blow me off. But they could negotiate a little faster. On occasion they have called and said, “We have an offer but we need you to send in extra money, if you can, by this date.” And that works well for me. And I had to come up with 1,800 or some amount of money to settle one of my debts.
Reviewed Oct. 6, 2019
I had a great experience with National Debt Relief. Both employees I talked to were very nice and helpful. They were both very respectful. I would definitely recommend National Debt Relief to anyone that needs debt relief options. I appreciate everything that was done to help me become debt-free.
Reviewed Oct. 6, 2019
When I inquired, I was reached out to immediately. Everyone was helpful and patient, I asked a lot of questions and everyone was willing to help me get them answered. Gave me time to think over before making my decision.
Reviewed Oct. 6, 2019
Steven ** was very kind and passionate. He did an excellent job letting us know what you could do and how that would help us. We still are not comfortable with the creditors that have been good to us being negotiated to lower numbers. We are trying to get over this. Very happy we went to NDR; I think we can sleep easier now. Thank you.
Reviewed Oct. 6, 2019
Really easy set-up, wonderful customer service. They really take the time to explain every detail. I would recommend this service to others. Hopeful for our debt-free future. So grateful for the chance at a better quality of life. Will keep you posted on our progress.
Reviewed Oct. 6, 2019
I am very pleased with National Debt Relief's customer service! Representatives have been very clear with me on the process and have answered all my questions. The program I have been enrolled to meets my needs and it is realistic to achieve my financial goals. Representatives are very patient and make it a priority that I completely understand the program.
Reviewed Oct. 6, 2019
I saw that National Debt Relief was the number one in Better Business Bureau and they seemed a good way to figure my debt out. I signed up with them, however, I wished I would’ve refinanced my house first instead of doing that. I could’ve refinanced my house first, had some money, and then was able to get that in line. But, it’s okay. And in this way, I don’t have any credit cards now and I’m living from paycheck to paycheck. I’m nervous that I can’t have anything go wrong ‘cause I can’t use any credit cards.
Any time I’ve ever talked to anybody with National Debt Relief on the phone, it’s good interaction. They are very helpful if I had any questions or concerns. I was also comfortable when when we were setting up the payment plan. I'm in the program for about 8 months now and I don’t get any calls anymore. Working with National Debt Relief has made my life a little bit easier to handle the amount of credit card debt that I’m in.
Reviewed Oct. 5, 2019
I love the process and the help I received getting started with NDR. It really assured me I was going to get through this and be debt free!!!! I would really recommend this for anyone in debt. I was up to my head in debt with 3 kids and it was really hard to even see myself coming out this situation but am positive NDR will get me to where I need to be in life to be happy and stress free.
Reviewed Oct. 5, 2019
In every way that I was helped it seemed very genuine and heartfelt. Thanks, in advance, for the relief that will come in time, the peace of mind. Everyone I interacted with were very professional. I appreciate the length my counselor Joseph went through to make sure all information was submitted correctly.
Reviewed Oct. 5, 2019
Lou answered all my questions and treated me with graciousness and patience. She resolved all of my initial concerns and questions. We spoke several times before she helped us get enrolled into the program officially. Each time she was friendly, kind, and helpful. Isis handled our welcome call and final enrollment and she was just as helpful.
Reviewed Oct. 5, 2019
Everyone was the best ever!! I can finally breathe again and sleep again! Thanks for everything! Minho was so helpful and did a great job. He knows his stuff and does a great job. Everyone seems to care about the situation and tries to help and I really appreciate that. Thanks again.
Reviewed Oct. 5, 2019
Customer service to enroll me in the program with National Debt Relief, and representatives that I communicated with were pleasant, professional, and knowledgeable in what I was enrolling in. I was explained every step of the way from my first call to the last call.
Reviewed Oct. 5, 2019
I had a wonderful experience. The women I talked with were very passionate and experienced. They explained everything and made sure I knew everything they were talking to me about. I would recommend them to anyone which I already have, thank you again, looking forward to this journey!
Reviewed Oct. 5, 2019
It was a good choice I made when I discovered this debt relief program. They were willingly going to help me dissolved all my debt problem that I couldn't keep paying. I didn't have to worry anymore. This really help me out a lot and my family.
Reviewed Oct. 5, 2019
I just enrolled and the people who helped enroll and finalize were so kind and heard all my concerns. Nothing has happened yet to help with my debt, but I am trusting the process and excited to begin a fresh start within the next couple years! I'm thankful for a program like this that can help good people who have just made silly decisions, I'm excited to not feel suffocated by debt that I couldn't get out of on my own. I look forward to the future. Thank you!
Reviewed Oct. 5, 2019
Everyone was very understanding and accommodating. Thank you for your time and attention to my issues, This is one of the most difficult times in my life and they helped more than anything, they did not make you feel bad.
Reviewed Oct. 5, 2019
I was very relieved that I was able to start my debt relief with the help of National Debt Relief. The professional staff from start to finish was very courteous and to the point. National Debt Relief answered my questions and provided me means to contact them if I have any other issues. Thank you.
Reviewed Oct. 5, 2019
I had no idea how I would overcome my debt situation and no idea how I got in to it. It is like a rebirth to have this weight off your back and to have support and help. You have no idea on credit cards that you could be paying on them for the rest of your life.
Reviewed Oct. 5, 2019
So far my contact with agents has been great. They provided both helpful and knowledgeable information of the program so that I feel comfortable National Debt Relief will work on my benefit and debtors I owe. I hope this turns out to everyone's satisfaction as this feels like the right answer to help solve the debt.
Reviewed Oct. 5, 2019
Professional, experienced, compassionate employees! The staff was knowledgeable and provided assistance throughout the process. The services offered by the firm are timely and directly related to the needs of their clients.
Reviewed Oct. 5, 2019
I am very happy with the help I received from the team at NDR. Everyone that helped me get starting on my path to financial freedom were great. They made the whole process very clear and understanding. The process was fast and simple. I am excited to get started.
Reviewed Oct. 5, 2019
National Debt Relief has been nice to me. If I don’t have money, they told me they could adjust my payment. I've told my friend to do NDR and she said she was gonna try it.
Reviewed Oct. 4, 2019
Brent ** helped me out a lot in this stressful financial situation right now. He helped me understand what I was actually paying and how much was not even touching my debt. I am excited to start this program, thanks to Brent!
Reviewed Oct. 4, 2019
This was a very easy experience. Everyone was very helpful. From beginning to end, everything was explained in a very professional manner. I understood all the details and I can see why they are the #1 company in debt relief.
Reviewed Oct. 4, 2019
Very helpful and knowledgeable staff that made the entire process simple and painless. All my questions were answered and explained in great detail which made me feel good about my decision to use National Debt Relief. I am looking forward to getting out from under my credit card debt and the peace of mind that comes from the program has given me that. Based off of my experience so far I would have no problem recommending their service to others.
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