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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 135 Reviews 19875 - 20025
    Verified purchase
    StaffProcess

    Reviewed Oct. 22, 2019

    I was very emotional during the whole process and cried a great deal. Steven and the other woman I talked to were very patient and waited out my tears and emotional outbursts. Thanks to the team for all they did.. This is not the solution I wanted but they helped me see it was the only one available to me now. My bank is working with me as well so hopefully I will soon have a little breathing room.

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    Staff

    Reviewed Oct. 22, 2019

    My experience was very informative, everyone was nice and I believe I made the right decision in going with this company, I will recommend them to a friend. I feel a sigh of relief and I just signed up, I will be saving more by going through them in 3 years instead of paying more in over 10 years by paying the minimum payment on my card, I strongly recommend this company.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Both representatives who worked with me was very helpful. They did a great job ensuring that I understand the program. They were well mannered and polite. They were very knowledgeable about the services National Debt Relief offers. I would definitely refer a friend to this program.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    I feel that both of my reps were very helpful in the explanations in what the process was and assisting me in getting started. They were very easy to speak with and they used language that was easy to understand.

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    Verified purchase
    Process

    Reviewed Oct. 22, 2019

    The process was very smooth and they did a great job of explaining everything and answering my questions. In the long run they will be saving me 10s of thousands of dollars. To me saving that much money is well worth the credit score declining. Thanks!

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    Everyone I spoke with was respectful, friendly, intelligent, reassuring, and knowledgeable about debt and the emotional strain it puts on a client. Very helpful and asked questions and gave me time to ask questions. I am new to this program and have some reservations - but am hopeful that as time goes on I will feel more at ease with the process. I know the support is there.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 22, 2019

    Our representative Justin was very helpful. He was very informative, and helped us with a plan to get us debt free. They were all helpful and informative in each step, and answered any questions we had about the total process.

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    Staff

    Reviewed Oct. 22, 2019

    I feel my experience was beneficial and very understanding and helpful. My questions were all answered and I felt a good relationship had been created with your team and myself. I felt Sam was a very patient and caring individual helping me the with best possible program for my needs. Thank you most sincerely for your help and dedication to a better future for myself. Sincerely, Sylvia

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    Staff

    Reviewed Oct. 22, 2019

    I had a great experience with Duane and Dina, both were thorough in explaining what this company offers and what the company can do for me in resolving my debt issue. They both seem to care about my situation, both very knowledgeable, courteous and professional. I would definitely recommend this company to friends and family.

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    National Debt Relief
    Response from National Debt Relief

    Anthony, thank you for acknowledging our agents! We're sure they'll be happy to hear that you appreciated their efforts. We wish you the best of luck with everything!

    Verified purchase
    Customer Service

    Reviewed Oct. 22, 2019

    I just wish to thank Erica ** for her expertise in explaining all the ins and outs of your program for helping me get debt free in 33 months. If I was assigned an order number, please email that to me as I searched my documents and could not find it. Thank you so kindly for your help...Alan

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    Verified purchase
    Process

    Reviewed Oct. 22, 2019

    To anyone looking to resolve debt; please give this a recommendation. Through their customer care, they were very informative about the program of how this process works; I can definitely say this is definitely for my family and I, and look forward to completing this. Thank you!

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 22, 2019

    Customer Service is the best! Aaron ** was helpful and patiently explained what I need to know and understand about the Nat'l Debt Relief. They explained not only once but twice or until you understand the mission of National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    The representative that I spoke to were very helpful and totally understanding of all of my needs. I would definitely recommend them to anyone I knew that needed help. The representative that I spoke to in the welcome call center was also was helping me understand everything.

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    Customer ServiceTransparency

    Reviewed Oct. 22, 2019

    Awesome customer service. Total transparency! Quick & not stressful. Support from NDR 100%. I'm going to be debt free in approximately 46 months. NDR cares! I appreciate not being belittled. Life throws us unexpected punches & I'm grateful there is NDR here to help & alleviate the stress! Thank you so much!

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    National Debt Relief
    Response from National Debt Relief

    Susan, it's our pleasure working with you to help you become debt-free. We understand the stresses that can come with being in debt and we try to do everything we can to ensure that your experience is as smooth and painless as it can be under the circumstances. As things progress, please don't hesitate to let us know if there's anything else you might need.

    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    Taj was very professional and very helpful making sure I understood the information. Went over every detail and gave good examples of how things work. I understand that this program in the long run helps get debt reduced and pay off and I am not just giving money away.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 22, 2019

    Very nice people, service, kind, helpful, easy to talk to and glad I did this. I was nervous but they made me comfortable and I started to understand the way things worked. Miles was very helpful and answered any questions I had the best he could. I'm looking forward to getting what debt I have resolved and move on from here. Thank you NDR for walking me through the process and helping me to become debt free.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 22, 2019

    I work with Bryan and David on setting up my account. Both were friendly and very professional. They went through all the information with me and helped with any questions I had. They both made me feel comfortable making the best decision. Thank you for all the help getting started with this program.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 22, 2019

    I have no idea how this debt help/assist works, but with the help of Jennifer ** and team mates, this experience was a very meaningful, and helped me a lot understanding the debt-assist process. Just as soon as I was approved, I felt a load was weaned off my shoulder. Here's to my pathways towards debt-free world.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    The lady was clear and helpful. There was kindness and empathy shown. The process was lengthy but thorough. She outlined all of the pros and cons. She reviewed all of the information with me several times. She stressed the need to follow closely the program in all its parts. Knowing we need will be debt free in 3 1/2 years is comforting.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    I cant describe how much help you all were for me! I have been getting 2 hours of sleep thinking about debt and felt like I was in a hole! I’m so happy you’ve been so helpful with this! I can sleep!!!

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    Verified purchase
    Process

    Reviewed Oct. 22, 2019

    All questions were answered efficiently. Cant wait to see end results to this program. If you are looking to make this jump be sure you are committed to stability and consistency. Thank you National Debt Relief. Anything is worth a try.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    The enrollment experience was smooth and helpful. The welcome call was trying. I had to ask the rep to speak slower twice. He was speaking so fast I could not understand him, he was running his words together. He seemed to be trying to get through the call as fast as possible. He still talked to fast and was impatient.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for letting us know, Sheryl. We want every part of your experience to be as pleasant and as helpful as possible. Our agents are more than happy to accommodate you; if you ever speak to another agent and this happens, feel free to slow them down so that you can understand what they're saying. We're sorry that this was your experience but we want to do everything we can to ensure it doesn't happen again. Thank you for continuing to be a valued client and for your continued patience.

    Verified purchase
    Price

    Reviewed Oct. 22, 2019

    I sought to have relief from a credit score that would go nowhere in spite of always making on-time payments. Highest interest led to no progress. Today, limited income and a past that includes years of treating my wife's cancer and her ultimate death are overwhelming. My own medical and other expenses add to the monthly mountain. I am thankful for relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    Everyone I spoke with was very friendly and personal. It's very nice to deal with a company that has passion and care in what they do to help people. Hard to find in a customer service fields. I look forward to dealing with with NDR in the near future and I appreciate everything done for me so far. Thank you.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 22, 2019

    Yesterday I completed my paperwork with your company. I felt very comfortable with each one of the representatives. Both of the representatives were very knowledgeable. They both walk me through the process. At no time did I feel like someone was taking advantage of me. They laid everything out on the table for me. I can't wait to get started. I can't wait to get Debt free. I'm glad I called. I will be recommending your service to others.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 22, 2019

    Able to free up some much needed money and get me to were I can breath again. Explained the procedure with me very well. Thanks to Aaron ** and Jay **for doing that for me and my family. They were extremely helpful in this procedure.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    Amazing service. They were very understanding. I did not feel judged - instead of walking away feeling embarrassed, I felt relieved! I have a sense of being in trusted hands, less stressed, and looking forward to the future, not dreading how I will get by.

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    Verified purchase
    Online & AppStaff

    Reviewed Oct. 22, 2019

    Excellent service and care in helping to resolve the customers concerns. The support provided was attentive and we hope to see results soon. The application and signature process was simple to follow and with no setbacks. Thank you NDR.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    The program was explained in detail and my questions were answered honestly. I didn't feel like I was being scammed and the representative was welcoming. More questions to make sure I was completely comfortable with my decision. I'm excited and ready to start my journey to becoming debt free.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 22, 2019

    Great service so far. All of the information was transparent and it was described in detail, with all questions answered efficiently and professionally. Reiteration of everything with a welcome call was was great to avoid misunderstandings. Enrolling overall was fast and easy and would recommend to a friend.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    I just want to say Thank you very much to Kim ** and Dena ** for being so affirmative and very Kind, caring, understanding to my matters. I will recommend to others who are in need. Thank you again. I look forward to getting everything in order.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2019

    Dear NDR, Greg was very helpful, patient and treated me with respect; this is very much appreciated as I was able to obtain a sense of relief and maintain some of my dignity having to face embarrassing financial hardship. Thank you again for the care, reassurance and support.

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    Verified purchase
    Transparency

    Reviewed Oct. 22, 2019

    While I was searching online, I found out about National Debt Relief's services and they had the best reviews. The enrollment process took a little over an hour. They explained everything, answered any kind of questions I had, and were very thorough in what they were doing. The payment plan was very well manageable and their service was great. For a year that I've been with them, we’re already seeing improvements on our credit score and we’ve gotten a lot of things paid off so far. They’ve kept us up to date with everything they do. So, my experience has been really good. With NDR, the extreme amount of stress has been lessened just from the simple fact that we’re not so worried about making credit card payments every month.

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    Verified purchase
    Price

    Reviewed Oct. 21, 2019

    I am thankful for this program for helping to get out from under interest overload. This program is a must-have to ever become debt-free simply because interest amounts can keep some people from ever getting out from under the debt.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 21, 2019

    Nancy was very helpful and thorough will all information given. She my the process very easy and Efficient. Mike also was very helpful will all information given and questions I had for him during this process. Would highly recommend this to a family member or friend.

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    Verified purchase
    Transparency

    Reviewed Oct. 21, 2019

    Everything was explain to my satisfaction. Allen ** went over, he document and made sure that I understood everything that he said. I will truly recommend this company to others. Thank you so much for sharing with me. I also apprieciate for the follow-up to make sure that I understood everything. Jessie

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2019

    Everyone was knowledgeable and incredible. Paul ** made this experience less stressful and we can finally fix our stupidity. Thank you all so much for helping and being there for us. We really appreciate it. We can finally see a bright future for us and our kids.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 21, 2019

    The experience was very professional and very good description of the program. I was satisfied it will help me get out of debt in a short time. It will give a peace of mind and help me survive the final problems I had.

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    Verified purchase
    Process

    Reviewed Oct. 21, 2019

    I am thankful for the in-depth process to help me better understand. Ray was very helpful throughout the entire process and I am so happy to be one step closer to a debt-free life. I am happy that I choose National Debt Relief.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 21, 2019

    I had an excellent experience and the individual I spoke with was very patient and helpful from beginning to end. The explanation provided help me to understand what would they would be doing to help me during this time. I was provided ample time to review all the paper work and was offered some help to get me started on my client login.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 21, 2019

    John ** was very friendly, knowledgeable and clearly explained everything. He was glad to help and understood my situation without judgment. My welcome call was exactly the same and they both took the time to answer all of my questions. I appreciate you both very much. Thank you.

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2019

    Sam ** Was AMAZING! So kind, encouraging, and supportive... I have been really stressed about my debt, feeling like there was no way out. She has given me hope that I can do this! & That I will be free... Thank you For Everything you do.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2019

    She helped me with my welcome call in a polite manner and also talked clearly so I can understand her. She also asked every time when she was done with the parts. She asked if I had any questions. She was a very big help.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 21, 2019

    I was nervous to go through this process and was a little reluctant. Once I spoke to someone that worked here I felt much better and couldn’t believe how easy the process was and how fast I am able to pay my debt down. Everyone is professional and very helpful, answering all the questions I had. I would definitely recommend!

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    National Debt Relief
    Response from National Debt Relief

    Meghan, we're glad to hear that your eventual experience defied your initial expectations and that we could help ease some of your hesitations. The process isn't without its share of challenges but we're confident that you can and will succeed if you stay committed to it and stay the course. We're happy to help any way we can.

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2019

    Both individuals were helpful and explained the entire program. I would recommend to a friend or family member. These individuals were knowledgeable and were helpful in every way. When I had questions Eddie called me back promptly and answered them quickly.

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    Customer Service

    Reviewed Oct. 21, 2019

    My experience was great between the enrollment, getting approved, signing the contacts, and my welcome call. This place is wonderful and very compassionate towards financial problems. I look forward to continuing my relationship with NDR as I settle out my debt.

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    National Debt Relief
    Response from National Debt Relief

    Welcome to the National Debt Relief family, Alisha. We also look forward to working with you to reach your goals!

    Verified purchase
    StaffTransparency

    Reviewed Oct. 21, 2019

    Lashonda was excellent... She was very patient and explain anything that I asked... When I had to go to Arkansas at a spare moment to see about my mother in the county, where there was not internet service. She still was patient until I located an area that we can get documentation completed. Very professional.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2019

    Very friendly, helpful, and informative of the entire process. I feel very comfortable going forward through the process and have a clear understanding of the entire process as a whole. I appreciate having the welcome call because it definitely helped to make the process more clear.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 21, 2019

    Day 1 and Everyone on the phone is so nice. They have explained everything. They talk you through applying and what you need to know. I am excited to find a way out of my debt. The next 4 to 6 months will be the telling point on if this works.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2019

    Everyone I spoke to was so nice and willing to answer any questions I had. From the very first phone call, I knew that I had made the right decision. Everyone reassured me that I was in the right place and they were here to help.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 21, 2019

    I called NDR and within 24 hours I was totally set up by qualified, pleasant and helpful experts. They explained every aspect of the process in detail and left me with great peace of mind. The program was easy to enroll in and NDR has everything in place to guide me and process things in a great fashion.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2019

    The people at National Debt relief were amazing! Super helpful and courteous to our financial needs. My wife literally started crying when she heard our debt was going from 1500$ a month to 350$ two easy payments of 165$ every two weeks.. Call them now and get yourself out of debt!

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    Customer ServiceStaffProcess

    Reviewed Oct. 21, 2019

    Chris was a big help. Very nice. Answered all my questions and made it comfortable for me to make a decision. The welcome call also went very well. Very kind people and very excited to get started with the program.

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    StaffProcess

    Reviewed Oct. 21, 2019

    I want to thank Ms. ** and the gentleman who signed me up. Both very helpful and patient with going through the entire process. Thank you all so much. This process has taken has made my life so much easier. With much hopeful and helpful regards, Frances

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    StaffProcess

    Reviewed Oct. 21, 2019

    Chris was very professional and answered all of my questions with patience and ease. You can tell that he truly wanted to help set me up for success with the program. I will update my review once we learn how many creditors we are actually able to negotiate and work with.

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    Customer Service

    Reviewed Oct. 21, 2019

    I had a wonderful experience. I have a plan and feel confident that I can achieve it and will find the financial freedom we are all searching for. Life threw me quite a few curve balls this year and I was feeling overwhelmed and hopeless until I made the call. Now I feel in control of a very distressing situation. That’s powerful & peace.

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    Customer ServiceStaffProcess

    Reviewed Oct. 21, 2019

    I was drowning in debt and I found NDR. Their customer service reps were great but then they made enrolling sound easier than it was. I thought I had enough debt but it turned out I didn't. I was $500 short of having enough since it was $10,000 to be able to join their program. But NDR was able to get all my collectors from calling me. Also, they were able to settle most of my debts for about half of what I owed my creditors. However, their reps told me that I was entering a two-year program. Now, it has been almost three years from starting their program and I am struggling to get them to settle two of my accounts. It seems like NDR will never settle them and they're always asking for more money.

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    StaffTransparency

    Reviewed Oct. 20, 2019

    Stephen ** of National Debt Relief was very professional, clear, and concise. He pointed out how I could save and reduce my debt in a reasonable amount of time by enrolling in the National Debt Relief program. He made a very strong case as to why this was a better option for me in getting my finances under control so that my credit score would improve over time. I did feel a little rushed as he went over things rather quickly. I would have preferred he took a little more time to allow me to digest the information as it was a lot to take in, although I did understand everything. I do appreciate the guidance and support very much. I was struggling to keep up with my finances, so enrolling in this program takes off the pressure that I was feeling. Thank you.

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    Staff

    Reviewed Oct. 20, 2019

    My experience was very informative and the lady was very good at explaining things. I am still worried about it but I know I can call and get my questions answered. I will recommend National Debt Relief after I see how well it works for me. This experience is new to me and scary but I will stick with it and pray it works. Thank you.

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    StaffTransparency

    Reviewed Oct. 20, 2019

    Great and friendly service on all parties. I hope the whole experience is as great as the initial. Lance was very efficient and explained everything very well. He made himself available when it was convenient for me. Thank you for the dedication.

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    Process

    Reviewed Oct. 20, 2019

    Experience has been second to none. Very thorough throughout the whole process of debt relief. Simple process and and ease of mind. National Debt Relief has helped me when I thought there was nothing left to turn to. Much appreciation for the program and the services received.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 20, 2019

    I am blown away by the amazing customer service National Debt Relief has. I feel like my financial well-being matters to this company and believe that I am important. I can’t believe how nice everyone I have spoken with is and am floored by the amount of detail and reassurance I have been given. I wasn’t left with questions and that speaks for itself. The communication is topnotch and I finally see a light at the end of this financial hardship! I am beyond excited to restore my finances and move on with my life. I can’t believe I will be debt free again! I never thought I would be able to make it happen and because of NDR I can!!

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    Customer ServiceStaff

    Reviewed Oct. 20, 2019

    Enrolling with NDR wasn't difficult since at the time, I was already considering bankruptcy and I had all my information. I liked how NDR's customer service reps were willing to help me. They said that through their program, they'll negotiate on my behalf. If I was in jeopardy of being sued, they would have a law firm that would help me. They were saying how they would speak to my creditors and negotiate my debt for me. That was helpful 'cause I didn't have to worry about anything and I had more self-security. I had 12 debts and NDR has already settled seven of them. They worked with the higher balances first and the ones they have to settle now are the smaller ones.

    Working with NDR is a worry-free process. Their reps call me and let me know where I am in the program. Alternatively, I can call them if I really need to know. If I'm struggling to make a payment amount that I've agreed to, I just call them and their reps work with me to change the amount and see when I'm gonna be able to get back to where I was. I've already recommended NDR's service to my co-workers.

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2019

    Calvin was extremely knowledgeable about the products as well as compassionate. He listened to me tell him how and why I am in debt. He was nonjudgmental and respectful. Even when I went on and on. He never seemed hurried or distracted. He has to be one of the best salesmen there. I would absolutely recommend my family and friends to your program just because of him.

    The woman who made the welcome call was good too. She was also knowledgeable about the product and went through all of the material quickly and consistently. She answered all my questions and never made me feel silly for the questions I asked. She did seem a bit hurried. But that was my fault because I kept asking questions. She made me feel glad that I had chosen this company and I look forward to working with all your staff until my debt is resolved.

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    Reviewed Oct. 19, 2019

    Everything was handled professionally. I also have peace of mind having legal assistance during this process from creditors and will save a significant amount of money by using National Debt Relief. I will also recommend this service to family and friends if they should come into financial troubles.

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    StaffProcess

    Reviewed Oct. 19, 2019

    My experience so far has been great. The process has been straightforward and the agents are very professional. They walk you through every form. They alert you of the impact to your credit while in the program, but let you know the intended goal is in reach.

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    StaffProcess

    Reviewed Oct. 19, 2019

    Everyone has been kind and understanding. They were patient in explaining the poo program and any questions I had. I never had a problem getting through to talk with the same person who helped me throughout the whole process. I highly recommend National Debt Relief.

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    Reviewed Oct. 19, 2019

    I need to know when my end date is set for? I was enrolled for 32 months I do believe so I need to know when will I have no more payments. My husband was laid off from his job last year, and I don’t know how long I’m going to be able to pay this payment so if you can send me a summary of what I have left to pay for this year so I can figure it out with my other bills that would be great, You can email me the summary.

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    Staff

    Reviewed Oct. 19, 2019

    Experience was great. Treated very professionally. Well recommended to my friends and it's one of the best companies that I heard they'll hopefully everything will work out. I will work very hard to clean like that I'll be very grateful for that help. Thank you.

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    Staff

    Reviewed Oct. 19, 2019

    Strongly recommend to a friend in need of services. Never had the need of the services of consumer affairs provides but after hearing and discussing my situation with the representatives I felt at ease in knowing I was doing the right thing for my situation.

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    Staff

    Reviewed Oct. 19, 2019

    I have been stressing out about my debt situation for a while now. Just taking this step and speaking with your courteous representatives have given me a start to some relief. I would recommend this process to any of my friends.

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    Staff

    Reviewed Oct. 19, 2019

    Both my wife and I were quite pleased with the representatives' Ameen ** and Kia ** who assisted us. They were extremely knowledgeable and showed great sympathy and empathy towards our debt situation. We look forward to a debt free future with the help of your company. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2019

    Amanda Fisher and Bryton ** have called me to help me resolve my debt. They are amazing supporters for people who need debt relief. Thank you for communicating and helping me to become debt free. I will recommend them to everyone I know! Thank you.

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    Reviewed Oct. 19, 2019

    I talked to Katrina on Friday 10/18/19--and my wife and I got enrolled with Ezekial last night 10/18/19--and our welcome contact person Donnette just this morning being Saturday. Very informed and very professional--Thank You to you 3 since you answered all our questions and put us at ease.

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    StaffProcess

    Reviewed Oct. 19, 2019

    We were given great advice and worked with one very helpful individual through the whole process. It's given us back our hopes and dreams at a time when everything seems to be falling apart around us. We're so grateful for the help.

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    PriceStaff

    Reviewed Oct. 19, 2019

    Everyone I talked with concerning my financial hardship was very helpful to get me into a program to help me pay off my debts so I wouldn't have to go bankrupt. The program seems to be set up to get me back on track with my credit with a reasonable monthly cost. It's good to know the provided me with a number for me to give to the debt collectors so they can talk to your company instead of me. It's a peace of mind that your company will be handling all this to solve my debt problem.

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    Staff

    Reviewed Oct. 19, 2019

    NDR really help me out and gave me the freedom to start saving money instead of going down with more debt. This is a really big step for me and changing my future. I'm really happy I spoke to Steven ** and the NDR team and want to really thank you guys for helping me out of a really bad situation. Thanks once again.

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    Staff

    Reviewed Oct. 19, 2019

    The representative that helped me get signed up was very professional and informed me of all the information on how their services and how they will help me. I was feeling better about my financial situation after I spoke with him. They answered every question I had and was polite.

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    StaffTransparency

    Reviewed Oct. 19, 2019

    They were amazing! They were really informative and explained where I was confused! They were very polite and really helped me get the help that I need and without help, I fear I was gonna really fall behind, thank you!!

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    Customer ServiceStaffProcess

    Reviewed Oct. 19, 2019

    Valerie ** and Andrew from the welcome call were amazing! They answered all my questions and made me feel comfortable about the whole process. I was nervous at the beginning and their friendliness put me at ease. Great customer service.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2019

    I researched National Debt Relief as far as how they stacked up against the five major companies, and they seemed reliable, so I went with them. Their customer service was very nice and very helpful. I had a gentleman on there that stayed with me until he was certain that I understood everything that was going on and that it was correct. I found out later on that not everything was covered.

    I've been there for almost a year, and within a few months, they already had two or three of them sold, and nothing has happened since then. The last time I talked with them, they said they wouldn't do anything until they get real desperate. I thought they would reach out and tell them what it's gonna take to settle. But they wait for the client to call them, so that's a little disturbing. I don't understand what's happening.

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    Reviewed Oct. 19, 2019

    We tried a different company before but we felt like they were not legitimate. So, we canceled it and then a few months later, I was overwhelmed. So we got online, did our research, read all of NDR's information and decided to go with them. We pay $374 every two weeks. They notify me when they have a resolution and are doing a really good job with all of our stuff. We really like them.

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    StaffTransparency

    Reviewed Oct. 18, 2019

    A very pleasant experience... “cool beans” is the best way to describe it! The 2 people I spoke to were very clear, knowledgeable and friendly. I couldn’t be happier with my choice to use NATIONAL DEBT RELIEF!!! I hope to put these past couple years behind me and have a clean slate in the near future! I certainly hope the stress goes away too!!! Thanks again NATIONAL DEBT RELIEF! Sincerely, William

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    Staff

    Reviewed Oct. 18, 2019

    When I thought I had no way out of my financial difficulties, I found National Debt Relief! I can now breath better. Service is professional and courteous. I recommend them all heartedly! If you are looking for an easy way to solve your financial problems, consider giving them a call.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    National Debt Relief is a blessing.! The name truly fits. What a relief I felt when I found out there was help from all the hardship I have endured from being laid off and falling behind on my bills. Christopher was such a pleasure to talk to and was very helpful and patient. The process was so easy and he and Havier who was also so kind, walked me through and explained everything so clearly. In no time I was signed up and ready to get my life back on track.

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    Staff

    Reviewed Oct. 18, 2019

    I asked for help and got it with compassion and not a robotic person. They were helpful, friendly, and I would recommend them to anyone going through hard times. Nancy and Mercy were terrific, and put me at ease right away. Looking forward to becoming debt free and rebuilding my financial future.

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    StaffProcess

    Reviewed Oct. 18, 2019

    Both members gave me awesome information and made the process easy! Theodore was great with sharing the terms of the agreement and answering all of my questions while respecting my time as well! I would recommend to my peers and family members!

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    StaffProcess

    Reviewed Oct. 18, 2019

    Pretty smooth process. Sounds like a good program and a way out of the debt spiral. Can't tell y'all how effective it is yet but it seems better than Chapter 7 bankruptcy to me. The people I talked with were professional sounding and answered questions.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2019

    It is not easy to make that phone call and seek help when you are drowning in debt. Matthew made me feel comfortable and reassured me that it would get better. He was professional and courteous and answered all my questions.

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    StaffProcess

    Reviewed Oct. 18, 2019

    Andrew ** was amazing at walking us through this process and helping us understand everything that was going to happen. He was knowledgeable and understanding. He was not condescending. The process was so smooth. We are very relieved to get this burden off our shoulders.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    I'm very satisfied with the help I got. The person that help was very helpful. She explained every aspect of the program. I was informed of everything that was gonna happen with my credit, and how it works. I do understand that its gonna take at least 3yrs to pay off all my debt. It made it easier for me not to worry about what's coming up to a month to month basis, on what I need to pay. The person that help was very helpful on everything.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2019

    Oscar was very informative on how the program worked and strives to make sure we have the best service possible. Aleisha was also very helpful when completing the welcome call to get the program started. Definitely will be recommending to people who would benefit from the program as well.

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    Transparency

    Reviewed Oct. 18, 2019

    I have had a really good experience with the company. They explained every detail accurately and we left very comfortable with their A rating with the BBB. Also they give you a detailed list of the steps that you need to do.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2019

    Immediately after getting off the phone, I felt as if a huge burden had been lifted. Everybody was very helpful and patient during the entire process. I feel confident knowing I have National Debt Relief managing my debt. I would highly recommend National Debt Relief to family and friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 18, 2019

    Itif was very helpful and explained the program very well. He answered all questions I had as well as offering explanations to things I hadn't even thought of. The welcome phone call was handled professionally and once again went over all steps of the program very well.

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    Staff

    Reviewed Oct. 18, 2019

    We were very stressed and confused and it took us very long to decide but the person responsible for our account was very patient and he made sure we know everything, answered all our questions till we felt comfortable and to be honest relieved we decided to finally start with them.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    Yasha was very detailed and thorough and made sure I understood exactly how the program works. He explained what I should expect going forward and made it easy to understand. I would highly recommend the program to any of my friends.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    Everyone I spoke with was very knowledgeable and explained the process very well. I was very happy with everyone I spoke with. I also appreciated the fact that the process of getting started happened so quickly. I would definitely recommend it to anyone.

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    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    Their professionalism is off the charts. I appreciate their patience and thorough explanations to be sure that I understood the process and kept in the loop. Both Anthony ** and Amanda ** were great. I look forward to working with them.

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    StaffProcess

    Reviewed Oct. 18, 2019

    I found dealing with NDR so professional. They made me comfortable about the decision to consolidate. They were professional and caring through the entire process. They are also very knowledgeable. I'm so happy I chose to use National Debt Relief to get back on track.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 18, 2019

    Very good service. Reps were able to explain the questions I had to make sure I understood the documents. I feel confident that this program will work for me and will help me to get debt free and that will be a good feeling.

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    Verified purchase
    Process

    Reviewed Oct. 18, 2019

    Nikki did an awesome job explaining how the program worked, and we questioned her over two days before signing up. All information was on point and we are looking forward to working with NDR to resolve our debt issues. Thank you!

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    Staff

    Reviewed Oct. 18, 2019

    I am very pleased and am happy that I took the steps with such an amazing company. Agents are helpful and have been explaining what is going to happen and advising that they are here if needed and that is important to me.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2019

    Great service. Answer all your questions and they gave me a fair deal. I highly recommend Greg **, he is a good adviser. Everything went fast. Very Professional. I could have done this at a much earlier time. I can't wait to finish the twenty seven month.

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    Customer ServiceProcessTransparency

    Reviewed Oct. 18, 2019

    The process was explained thoroughly and the reps took time to answer my many questions and made sure I fully understood everything. I would recommend to a friend or family member struggling with credit card debt and needing some relief.

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    Customer ServiceOnline & AppStaffProcess

    Reviewed Oct. 18, 2019

    Very good response time after completing online application. Joel ** was very helpful, knowledgeable and friendly. We have been struggling financially between loss of hours at my job and because of my wife’s medical conditions. Going through this program will take tremendous amount of stress off us.

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    Staff

    Reviewed Oct. 18, 2019

    Very helpful today setting us up! We’re looking forward to being financially free and thankful for the seamless setup. Kenneth was our initial contact and Caitlyn (I believe) was a really good helper with the client success team. Went over in detail the paperwork again and confirmed all we gave Kenneth earlier.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2019

    I just signed up for this service, and have had an amazingly positive experience so far. Que ** was extremely professional and patient. Provided me with pertinent information about the program and allowed me time to consider without pressure tactics. I greatly appreciate that. I spoke with Sabrina ** on my welcome call, and she was such breath of fresh air. I cannot express fully how kind and gracious she was during our call. Excellent representation for the company. I am excited for this journey and feel like NDR is fully invested in my success.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 18, 2019

    National Debt Relief did a great job. I love them. I was in a bad spill, and I got online, and just breezed through very different information about different companies, and National Debt Relief sounded like they were the greatest company I could try to use, so I got into it. They're very easy to work with. I loved it. They had all the right answers, and they explained everything thoroughly so we understood what they were gonna be doing. I’m very happy with what they're doing. They seem to take care of everything. My bills aren’t giving me a hard time about it. They respect what they're doing, and it’s been going great. They settled a few of my debts already. They got others agree to, and we’re just paying along the way, so they're doing really good. I couldn’t ask for anything more. They paid my bills and walked out. National Debt Relief has been the best, and there’s been no flak or kickback.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 17, 2019

    I enjoyed the Experience very well. Great Customer Service, and explained everything completely and I would recommend you to others in my family, at work, and friends at church. Lana was very Professional, and Answered all Questions I had, she was very thorough. I am looking forward to being debt-free.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2019

    They made me feel as if I can do this and not go insane. They gave me a sense of peace. They made me feel as if I have people in my corner to help me on this journey. I would definitely recommend this to friends and family.

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    PriceStaffProcessTransparency

    Reviewed Oct. 17, 2019

    After much thought and never ending nervous system I reached out to NDR for help. My debt kept growing and growing in the wrong direction, my interest rates were so high that only 1/8 of my monthly payment went towards my actual debt. I was getting nowhere fast, I started getting loans in order to pay my monthly bills, and guess what, just a temporary fix and only made my situation worse. I needed a life line and NDR is that for me. Even though I'm new to this, I already feel a sense of hope. My credit score was getting lower and lower not because I didn't pay my bills but because my credit ratio was out of wack. In other words my credit cards were maxed which meant higher payments and higher rates. It was time to do something and quit this roller coaster debt.

    I reached out to NDR and immediately my personal counselor explained how the program worked and my debt was about to get under control. Andrew, thank you for your help, your non-condescending manner, and excellent understanding of your program. I feel I can finally get my finances under control. I would definitely recommend to my friends.

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    StaffProcessTransparency

    Reviewed Oct. 17, 2019

    I just want to say that the two agents who assisted me were very nice and very knowledgeable. They explained every aspect of the program and made sure that I understood. I look forward to participating in this program and becoming debt-free. Thank you so much.

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    Staff

    Reviewed Oct. 17, 2019

    Very understanding and helpful! I was very nervous to do this but they convinced me it would be wonderful being debt-free! Thank you all for your help. I had asked a lot of questions and not once did they get frustrated with me!

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    Process

    Reviewed Oct. 17, 2019

    Thank you all for the guidance in this frustrating process. It’s frustrating having an income change that affects my home so drastically, but never once did I feel like a disappointment. I would recommend to friends or family. I look forward to completing this process and starting over in such a reasonable amount of time and money.

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    Staff

    Reviewed Oct. 17, 2019

    It's nice to have a stressful situation feel a little less impossible with a team of really great representatives. Thanks for helping us carry this burden and support us through our financial hardship. Every rep I've spoken to so far along this journey has been so awesome.

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    StaffTransparency

    Reviewed Oct. 17, 2019

    Thank you all for the understanding and the helping me feel comfortable. Everything was explained and upfront with no judgement. Helped me make the best decision to improve my life. I'm so glad I made the 1st step in the right path and talking to you made me realize that this was the program for me. Thank you again for everything.

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    StaffProcess

    Reviewed Oct. 17, 2019

    My experience with all representatives was very calming and reassuring, even though ahead I will be experiencing some uncharted waters. Even though I have put myself in this position 100% my fault, it’s gratifying to know some people out there have your back. Although still Early in the process, I am calmed by the feeling that all will be well in the future. Thank you so much for your help.

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    Transparency

    Reviewed Oct. 17, 2019

    Isaac ** was very helpful and explained everything thoroughly. Made the best of a difficult situation. I feel like a weight has been lifted off of my shoulders. I will now have a more manageable payment and can see an end to my unsecured debt.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 17, 2019

    Very detail-oriented. Very helpful and all questions were answered. She was very thorough giving details about each issue and what to do. She explained what each step was needed for everything that we needed. Thank you very much for all the hard work. Hope we can get things to go on the right track.

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2019

    Started process last night and finished on today with a welcome call. Both representatives were very pleasant, knowledgeable, and courteous. Thus far, everything has been very good and I am looking forward in continuing the program. Would recommend program to anyone who needs it.

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    Verified purchase

    Reviewed Oct. 17, 2019

    I was treated with dignity, and respect, as of now, I am completely satisfied. Thanks to your advertisement on television. I was in need of help, and I received what I was searching for. I will highly recommend you to everyone I know. A special thanks to Seth **.

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    Customer ServiceStaffProcess

    Reviewed Oct. 17, 2019

    I received excellent help from this program especially from Edgar **, and from the lady called to go over the program. Excellent customer service. I am grateful for programs such as these, to help me get my debts taken care of. This is a great blessing for all who need help and guidance through the next 46 months.

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    Customer ServiceProcess

    Reviewed Oct. 17, 2019

    Melrose ** was SO very helpful to get me in the program. Very detail oriented and thorough. As was my welcome caller. I am sorry, I forgot her name. They both went over every detail of the program for me. The forms came quickly by email. Easy to sign documents without printing and scanning and resending.

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    Staff

    Reviewed Oct. 17, 2019

    Andre was a pleasure to work with. He made me feel like I'd made the right choice towards moving to debt free. He was very understanding and made all efforts to make sure I was comfortable with the decisions we were making!

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    Customer ServiceProcess

    Reviewed Oct. 17, 2019

    From my initial contact to my welcome call, I felt at ease and comfortable in making my decision to become debt free. The process has been easy and I feel extremely informed. Thank you for all of your exceptional customer care! I look forward to moving through this journey with National Debt Relief!

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    Price

    Reviewed Oct. 17, 2019

    Great experience! I would definitely recommend National Debt Relief to anyone that feels like they will never be able to conquer their debt! I didn't think I would ever get my high interest loans paid off. They have given me peace of mind about finally reaching my goal of becoming debt free.

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    Customer ServiceProcess

    Reviewed Oct. 17, 2019

    I had an awesome experience. They helped me understand the program and gave me all my options and made sure I understood them before I got off the phone with them! They were quick to call me back once they had a decision. I would recommend this to everyone that’s trying to get rid of debt.

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    Staff

    Reviewed Oct. 17, 2019

    I have worked with a debt settlement company before and it was less than pleasant. However NDR and Theresa was very helpful and kind. She was relatable and didn't make me feel like "just another number". Overall a very good experience.

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    Staff

    Reviewed Oct. 17, 2019

    My experience was awesome and amazing and fabulous. I was very pleased with the representative. They both were very knowledgeable and patient with me about their job with the debt relief program, I look forward to working with you all and I have no problem recommending family and friends.

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    Customer ServiceTransparency

    Reviewed Oct. 17, 2019

    Customer service was amazing, explained everything for me and did not even have to pressure me into something that I did not want to do. I am very excited to start this and get it over with so I can be debt free.

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    Staff

    Reviewed Oct. 17, 2019

    It was one of courtesy and confidentiality. I had one great representative who signed me up and went through all my questions and answers with me. Diana your the best. I would very highly recommend to all in need of becoming debt-free in the shortest amount of time.

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    StaffProcess

    Reviewed Oct. 17, 2019

    Was accurate showed courtesy and very professional. Left me at ease through the whole process. I would definitely recommend National Debt Relief to anyone I know who is having financial problems. l look forward to working with them through the whole process.

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    Staff

    Reviewed Oct. 17, 2019

    These past few months have been stressful and I was happy how courteous and professional the folks at National Debt Relief were in handling my worries and concerns. I feel like a new lease on life has been given to me and I’m ok with having a fresh start and moving forward in life. So a big thank you to the team at National Debt Relief!

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    Price

    Reviewed Oct. 17, 2019

    I have been struggling with my high interest debt for years. Every time I thought I was on the right track, some unexpected life event would knock me off track and set me back even further. As my interest-accrued debt grew, my options to get out of debt kept dwindling until I thought declaring bankruptcy might be my only option. Luckily I found National Debt Relief instead and I actually can see my path out of debt. For the first time in years, I'm on a real plan that I know is obtainable, even if I encounter another unexpected setback, I know I can still handle this course of action. That peace of mind alone is such a huge relief and I am excited to get rid of my debt as fast as possible!

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 17, 2019

    Representative are very helpful and explained it very well and answer question what I have in mind. Jo the representative that enrolled me in the program is very patient devoted his time to answer my inquiry to the best knowledge he can explained that I could understand the program. Lydia that do the welcome call are very pleasant to talked to.

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    Staff

    Reviewed Oct. 17, 2019

    Nathaniel ** was very patient with me. Very helpful and understanding. Went above and beyond. Answer my questions when I know I have interrupted them a few times. Help me feel like there will be freedom of debt in the end of the tunnel. Can't wait till that is a reality.

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    Process

    Reviewed Oct. 17, 2019

    Very good experience, will recommend it to friends if they need help with debt relief. I am very thankful for this program and so glad I looked it up online and that my step dad and aunt told me about it.

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    StaffProcess

    Reviewed Oct. 17, 2019

    Very professional. Kenny was kind and understanding. Took a load off my mind. Would recommend to family and friends. Went over all the information and what to do with it. Thank you for having this program for people who get in trouble.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2019

    The guy I had on my call was TERRIBLE!!! He read his stuff in a sing-songy manner and it was worse than fingernails on a chalkboard! Erik **, my agent, was much better and did what I needed him to do and got me signed up. I just don't see the need for me to have to sit and listen to that guy for 15 minutes read in such a manner?

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    National Debt Relief
    Response from National Debt Relief
    Hi Stacy,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 17, 2019

    Very friendly and professional. Everyone was nice and informative. Andrew walked me through every step of the program and answered all my questions. Would recommend to anyone with high credit card debt. Looking forward to getting out of debt and getting back on track to good credit.

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    StaffProcessTransparency

    Reviewed Oct. 16, 2019

    My experience was amazing and very helpful. I am very thankful and relieved to be on the road in becoming debt free. Danny was the person that worked with me. He was very patient and walked me through the process. I feel relieve during this very difficult time in my life!

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    Staff

    Reviewed Oct. 16, 2019

    The people I talked to you were all so kind and made it easy for me to ask and clarify my questions. It was super fast and efficient from beginning to end. I loved that I got answers and help within minutes of inquiring! And no one made me feel bad or stupid for having debt.

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    Verified purchase

    Reviewed Oct. 16, 2019

    The service was quick and easy, I’m still trying to get a full understanding on what to expect but I trust I’ll have everything I need. I still need to login/make my online account so hopefully with that I can feel stable.

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    Staff

    Reviewed Oct. 16, 2019

    If they can do what they say they can in the time they quoted I will be very happy. They were kind and no judgement which is what I needed. I feel like I am in a better place than I was just yesterday.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 16, 2019

    The staff at National Debt Relief are very friendly and professional. They walked me through the application process and just made it a fantastic overall experience. Top marks across the board. I'm very pleased with the service that was provided to me.

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    StaffProcessTransparency

    Reviewed Oct. 16, 2019

    Awesome team! Explained everything great and answered all my questions. Reviewed the whole process with me and gave me great knowledge of the program, went through the whole process and made sure I knew all my rights.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    Everyone was professional, patient and more than willing to answer my questions. The young woman I spoke to was a bit hard to understand at times but we managed. I believe between the two of them I have a good understanding of exactly how the program works and I appreciate the linq to the savings program account so I'm able to track my progress.

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    Verified purchase

    Reviewed Oct. 16, 2019

    Both gentlemen that I spoke with made my experience very pleasant. I would defiantly recommend National Debt relief to anyone I know. I am very excited to be debt free in the next few years. Thank you for all your help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 16, 2019

    This was my first time trying to get out of debt and I really appreciate National Debt Relief. The guy who helped me was nice and answers all my questions, was very polite and helpful, great customer service. I would definitely recommend.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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