National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 11, 2019
Moses and Laurel were a tremendous help. They were patient and open. Although it’s their job to ensure the best customer care, they initially made me feel apart of the NDR family. I was nervous and embarrassed about reaching out to NDR, but after setting things up and after my welcome call, I feel more confident about my next three years.
Reviewed Feb. 11, 2019
Have just signed up with NDR. Kelly and Monica were very helpful and knowledgeable, making a stressful experience much easier. I appreciate the help with a chance to pay my debts. It is great to have you to help. Thank you much.
Reviewed Feb. 11, 2019
They were very professional, very helpful and explain every detail how to settle my debt, it helps me a lot, now I am stress free that my debt will be settle soon. It is highly recommended to thus people that need to settle their debt.
Reviewed Feb. 11, 2019
Things were explained, in detail. I hope it all works out. All the people I talked to were very nice and knowledgeable about the whole thing. I am glad that there is something out there to help people like me.
Reviewed Feb. 11, 2019
I have more debt than I could handle so I Googled different debt settlement companies and National Debt Relief tended to be on the higher end of the list as the best ones. They have an easy enrollment process and I am a little over halfway my program. They are consolidating all my debt into one thing and their people reach out to the people that I owe money to try and reach a settlement. Whenever I shoot an email, they respond back. But it would be better if there is more communication from them just to let me know what and when it is happening.
I pay into an escrow account with them as opposed to paying each individually. They broke down my payment as to what it would be and explained it to me which I was comfortable with. The program saved me money in the short term and allowed me not to spend as much each month than I was. It is putting my credit quite badly and I'm a little concerned about it but National Debt Relief has helped me get rid of my debt.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed Feb. 11, 2019
I have credit card concerns and NDR is taking care of it for me. They are the best around, from what I’m told. The enrollment process turned out to be easy and I talk to the negotiator all the time. They got a very good program. I called them and told them what I had, and some information on the cards that I had. And so far, they’ve covered all of them. I hardly got any calls or anything from the credit card people. NDR made it a lot easier for me. I ain't so uncomfortable with everything that I had before. I'm very satisfied.
Reviewed Feb. 10, 2019
I just enrolled in the program. Everyone I worked with to set up my account were very helpful & courteous. I’ll admit I’m nervous about this whole process, but NDR seems to know what they are doing & are very professional. I like that you are not locked into anything & can cancel your plan for a minimal cost.
Ashlie, the process can be overwhelming at first but it gets easier. The best way to get familiar with the program is to ask questions and learn about it in as much detail as you can. That way, it's not as scary. Feel free to reach out to Client Success at any time. Our agents are more than happy to help.
Reviewed Feb. 10, 2019
I was on debt, and I couldn't really figure it out by myself, so I saw what National Debt Relief was offering, and I figured I’d give it a shot. I got a lot of assistance. They walked me through everything that I needed to do to fix the problem that I was having. The enrollment process was a little intimidating at first. But other than that, it was good. So far, I’ve got everything pretty much taken care of. My credit’s better than it was before, so it did everything that I thought it would. I’m pretty much done -- there is another program they do through a lending company, so I’m in that right now. So, I just have to pay off a loan at this point.
The negotiators have always called when they had something pop up, and I was usually on the phone with them for about 15 minutes, so they made sure they explained everything that was going on, and they didn't make any decisions without my approval. They were pretty quick, for the most part. Some quicker than others, but that was kind of impressive to me. I figured it would be a lot longer process than it was. The only thing that caught me off-guard was, in the beginning, a couple of the creditors that I was dealing with, when they called me with their offer, they didn't mention anything about a negotiation fee. And then, later on, towards the end, there were negotiation fees. So, I don't know if that was something that I didn't catch or something that they didn't fully explain to me in the beginning. But, at that point, by the time I realized that it was too late anyway.
Also, a couple of weeks ago, I had a little bit of difficulty getting ahold of them, but they usually seem to contact you pretty quickly. National Debt Relief takes into consideration everything, all your bills that you have, and what you can afford and whatnot. So, it’s not like I was struggling every month to make payments. Their customer support is good, too. Working with them made my life change for the better.
Reviewed Feb. 10, 2019
I couldn’t get ahead with my bills. I did a Google search and National Debt Relief was one of the top two. They provided a good program which is more of a payoff, like debt negotiating. The only bad thing is your credit score goes down, but just for a little while, but it’s gonna go down anyway. I've been with them for 11 months now and it’s moving a lot quicker than I expected. And there is less stress. Everything else has been a really good experience. The payment plan is also a hell of a lot easier than trying to pay everything I was paying.
Reviewed Feb. 9, 2019
Yon was the rep that helped me with my account & he was professional, knowledgeable, cleared & pertinent to the information that I needed. Tamika the other rep that helped me the following day was also knowledgeable & professional on explaining to me the procedures I need to know about my debt consolidation.
Reviewed Feb. 9, 2019
The three representatives I spoke with were helpful, understanding and answered all my questions. I was a bit nervous on the process and they walked me through everything. The follow-up application phone call was thorough and went over everything again and answered a few other questions I had. Now hoping for the best. Thank you.
Reviewed Feb. 9, 2019
Very helpful and hopefully best path ahead of me. Informative and kind while talking to me. Explained well when I asked questions. I hope this is a good option for someone who was paying high interest rates to multiple cards. My customer service rep was very easy to talk to and straight to the point.
Reviewed Feb. 9, 2019
Customer service from beginning to end was a 10 out of 10 for me. Andre ** the representative that I dealt with the entire time was phenomenal! He took care of all my needs and made me feel very comfortable. Very happy and satisfied!!
Reviewed Feb. 9, 2019
Satisfied with follow up "Welcome" call completed earlier this week. Anxiety persists on what will happen in the nest few weeks as creditors realize that I am enrolled in this program. I am in the process of changing my online contact information per your instructions.
Reviewed Feb. 9, 2019
Very satisfied with outcome, specialist are very helpful and considerate towards me. Would recommend to friends and family. Considered bankruptcy but decided against it and very satisfied that I called your company before calling a lawyer. Would like to thank once again for being helpful.
Reviewed Feb. 9, 2019
I was really pleased with how everyone made me feel so relaxed throughout the whole process. I am very confident they will help me resolve my debt. Thank you all. They all were very professional and easy to understand.
Reviewed Feb. 9, 2019
Each person that I spoke with was extremely thorough and professional. All the questions I had were answered promptly. I feel very comfortable going forward with this process. I will absolutely recommend to someone in a difficult financial status. Feel free to contact me with any questions.
Reviewed Feb. 9, 2019
Before apply for this program I tried to get my creditors to change my cards to 0% interest for at least a year but was denied. Thus, I started googling and found you on the Internet. My experience with everyone I talked with at National Debt Relief was so helpful, kind, very informative… and, especially, never made me feel worse than I already do about having to request your debt relief program. Thanks so much for helping me become debt free.
Reviewed Feb. 9, 2019
My experience has been great. The staff I have worked with on my case have been very friendly and did not make me feel bad about the situation I got myself into. They were always willing to answer any questions for me and they were always patient.
Reviewed Feb. 9, 2019
I had many questions and they were all answered very thoroughly. Very pleasant to deal with and didn't get frustrated with my many questions. Took the time I needed without rushing through everything too fast! I was very hesitant to do this, but they helped me understand what I needed to do!
Reviewed Feb. 9, 2019
I was very apprehensive and as everything was thoroughly explained my interaction became Overwhelmingly Satisfying! Now looking forward to smooth sailing going forward without all the stress. This very long journey is about to end with extraordinary results. It's a place I never anticipated and will never get caught up in such a turmoil again.
Reviewed Feb. 9, 2019
I really didn't think I could have a second chance. After signing up I feel less overwhelmed and hopeful. The staff didn't make me feel judged anymore and was absolutely pleasant as well as helpful. They took the time to explain things to where I fully understood what I was signing up for with no in between the lines confusion or deceit. I am so excited to work to get my life back.
Brook, thank you for leaving feedback this morning. We're very proud of our agents; they are some of the best in the business and we wouldn't be where we are without their help. We wish you the best of luck as you continue in the program.
Reviewed Feb. 9, 2019
I wanted to pay off a lot of things I had on my debt. With National Debt Relief, I built an account with them and they dealt with my creditors so I didn’t have to, which was nice. We put all the debts that I had together that was eligible for the program. Each one that was over $500 I could put in there. They had me sign over a power of attorney so they could work with me. Once they got a deal for each creditor, they set up a payment plan based on a four-year thing. It was pretty steep, but I increased it, so I could pay it off sooner since I couldn't pay off all my debts through five different agencies.
In the beginning, I was not at all comfortable with the process but that was because I wasn’t familiar with it and I’ve never dealt with a place like this, but they really simplified it. They communicate through email. They actually blow your phone up more than a creditor but in a positive way. Every time I call them, I go to a different person, but they’re able to pull it up and go to my agreements. Sometimes, they just want me to put a little more money in to pay things faster, but it's my choice.
Now, I’m not afraid to answer my phone. I tell them to just call me if there are concerns. They send a recording, and I press 1 if I'm able to talk to an agent. And then, I press 2 if I want to call them back or have them call me another day. They’re easy to communicate with and they work around me. They even notify and allow me to accept the terms or reject the terms every time they get an update from a creditor.
So far, the program works extremely well. Because if I call a credit card company, they want a bunch of money now, and they’re not gonna take very much off. But with National Debt Relief, they made things a lot easier. I’m still paying a lot of debt off, but I’m comfortable with it now. I feel fantastic. I would definitely recommend them to anybody that needed their service.
Reviewed Feb. 9, 2019
My experience with both Ricardo ** who informed me how NDR works, and helped me with the application. Then I spoke with Edwin ** who welcomed me to NDR and the Success Team. Both gentlemen showed nothing but patience when I need clarification. They went over all the paperwork with me and made me feel comfortable in knowing I can contact them at any time with questions.
Reviewed Feb. 9, 2019
The service I received was beyond excellent and the professional manner of the two employees conducting the process was exceptional. They made me feel welcome to the program they were compassionate toward my personal situation which they really didn't have to do. I very much appreciate them both.
Janice, we're glad to hear that your experience was such an exceptional one. Please don't hesitate to let us know if there's anything else we may be able to do for you.
Reviewed Feb. 9, 2019
I just recently enrolled with NDR. Very hard to make the call but glad I did. I feel a weight has been lifted of my shoulders. My contact was very compassionate and responded to my questions and concerns professionally. Can't wait to be debt free!!!
Reviewed Feb. 8, 2019
The process was very simple and I was not made to feel like I’ve done something wrong. Things happen in life and I’m glad NDR was recommended to me. I expect to be free from debt in approximately four years.
Reviewed Feb. 8, 2019
The experience I had was amazing from beginning to end. I was helped step by step and all my questions were answered. Made it easy to understand and as well a big stress relief to be able to have help.
Reviewed Feb. 8, 2019
Jannah ** was very helpful in assisting me. She answered all my questions and concerns and she was quick to respond and persistent in getting ahold of me! My overall experience was amazing and I could not thank her enough. She has a great personality and extremely effective and great customer service. Thank you Ms. Jannah.
Reviewed Feb. 8, 2019
Im going through a tough time right now and getting behind on my credit cards. National Debt Relief approved my case and they are helping me. It's great service, and great customer service and in 4 years I will be debt free from their help.
Reviewed Feb. 8, 2019
An unexpected 40ish% income loss and medical emergencies for one of our children really put us in a financial bind. We were struggling to keep our nose above water and unable to make headway on any debt. So far this has been a very painless process. Everyone has been very efficient and compassionate. We look forward to finally being able to pay down our debt without compiling more interest.
Reviewed Feb. 8, 2019
Michelle is very professional, informative and confident. She explained everything very well and was extremely kind and came across as a real person. I'm glad it was her who received my call for help. The customer service client success team member was calm, cool and efficient. I feel like I am part of the team!
Reviewed Feb. 8, 2019
I have had nothing but the best customer service through this process. The whole process was explained in depth and left me with no questions. This leaves me with confidence that NDR is going to not only do their job, but ensure I am covered during the program. I have high hopes of resolving my debt and resolving it quickly. Thank you.
Reviewed Feb. 8, 2019
I am very pleased with the experience so far with National Debt Relief. Everyone I have spoken with has been very pleasant and helpful. I give you 5 stars for being so helpful. I am very thankful for your help.
Reviewed Feb. 8, 2019
Kay ** was extremely helpful throughout the process and helped me to fully understand the terms and conditions of the contract. Thank you for all your support and patience. I look forward to becoming debt-free and working towards financial freedom alongside such an awesome team! Thanks again. :)
Reviewed Feb. 8, 2019
I have to give NDR a great atta-boy. They talked me through the entire process and explained my options on every level. I feel confident that I will get my finances in order because of their assistance. With the furlough affecting many of us, their solutions and assistance will help me manage my finances in a positive way. THANK YOU.
Andrew, thank you for taking the time to share your story with us today. It's good to hear that we could help you with getting your finances back on track, even in light of recent events. We will work with you to make sure you are as successful as possible while enrolled with us.
Reviewed Feb. 8, 2019
Very helpful in the process. Walked us through everything step by step to ensure we qualified for the program. I feel very confident that we are on our way to a successful conclusion to a worrisome problem. I would recommend this program to anyone needing help with debt relief.
Reviewed Feb. 8, 2019
Chris ** did a great job explaining everything to me. He was very patient and kind. Answered all of my questions, and concerns I had. He also walked me through all of the processes, and stayed on the phone with me until I had complete understanding.
Reviewed Feb. 8, 2019
Everything went well and I'm blown away by the monthly payment and the services slotted to me through this process. They assured me they'd seen WAY worse than my situation and that actually made me feel a lot better on top of the money I'm saving through all of this nightmare. If you're not using NDR, you are wasting your time!
Reviewed Feb. 8, 2019
I found this company to be very helpful, and made me feel at ease with the process. They answered all my questions, and assured me that all my issues would be taken care of. Their program seems to be very easy to follow so I can determine where I stand in the process.
Reviewed Feb. 8, 2019
My recommend do not charge anything. The people are very good at the job they do. I am glad to have National Debt Relief on my side. I would recommend you to some of my friends. Thank you for all of your help.
Reviewed Feb. 8, 2019
The people at National Debt Relief are very professional, explain everything and most of all made me feel comfortable about the decision I was making. It was so much easier than I thought it would be. I would highly recommend this company to anyone that is drowning in debt. You won't be sorry. I feel a weight has been lifted off my chest.
Reviewed Feb. 8, 2019
Very upfront and transparent. I had no problems with understanding the what I need to do to be able to get this done and I'm very comfortable with the process. Talking to that made me feel very comfortable about what needs to be done and I'm very Confident that the and result of me having 0 debt is very possible.
Reviewed Feb. 8, 2019
I think that relief is the key word in this situation. Financial stress is one of the worst feelings, turning normal people, and normal relationships upside down. My wife and I are soulmates, we don't argue. But the stress of our financial burden is destroying us. It has been like a thunderstorm on the horizon that fills you with a sense of impending doom. We have tried to maintain, and get it under control, but it is just too much. What a relief to know that NDR is going to be in our corner, helping us work through this, we can feel the relief already. It won't be easy, but we know it will all work out in the end. Don't let debt crush you, call NDR and get some help.
Reviewed Feb. 8, 2019
She went over all aspects of our agreement and legal aspects and made sure I understood. She also gave me numbers and online help avenues in case I needed additional assistance. She answered additional questions I had as well. I felt pretty good about the whole experience and more informed.
Reviewed Feb. 8, 2019
Patrick ** was my initial agent and he took his time and went over everything with me and made sure I understood. My welcome call add was just as thorough. I appreciate this program because I was literally drowning in debt and now I can breathe again.
Reviewed Feb. 8, 2019
So far so good. Waiting to see how to work out through some issues like a lender that auto withdraws each month. I can't stop that payment. Hopefully this is something that the credit team can work through with my two personal loans.
Reviewed Feb. 8, 2019
I am very happy with the representatives I have spoken with. I look forward to getting my affairs in order. The staff has been very friendly, and attentive to my situation. They have gone over everything with me in detail so that I can fully understand what it is we are doing to take care of these creditors.
Reviewed Feb. 8, 2019
Excellent customer service, very friendly. Was nervous to try debt resolution, but Brent ** made me feel at ease about my issues. Nancy from the Welcome team was also very friendly and very thorough. Overall an excellent experience. I would recommend this company to anyone in my situation.
Reviewed Feb. 8, 2019
I called to get some help with my debt. Everyone I spoke with was very knowledgeable and friendly. I appreciate how quick and easy it was to be able to talk to Nathaniel. I feel like this was the right path to pick. Thanks!
Reviewed Feb. 8, 2019
All those who dealt with were very kind and supportive. They made sure I understood each step. Drew was particularly helpful understanding the hardship that caused the debt and working around my busy caretaking schedule for my disabled autistic son and my mother who has dementia. I look forward to getting all this debt resolved with NDR's help.
Reviewed Feb. 8, 2019
Shahar and everyone else that I dealt with was great and very helpful in explaining everything about this company. I had a very good experience. Thanks for all your help. I would highly recommend this group to friends and family for all the great help that I have received.
Reviewed Feb. 8, 2019
Customer service, agents, were fantastic. Very supportive and committed to the success of their clients. Best decision anyone can make is to get out of debt as soon as possible and get your life back on track. Thank you for working within my budget and making the process feel so easy! Already feel less stress.
Reviewed Feb. 8, 2019
The whole process has been a breeze for me. They have lifted so much stress off of me today getting enrolled with the company. I’ve spent almost 2 hrs on the phone during this enrollment and I feel confident and excited with my choice to move forward. Just hearing how knowledgeable they are about their own company and answering any question I had without a pause has put me at ease. I’m ready to get my life back on the right path!
Reviewed Feb. 8, 2019
The staff at National Debt Relief are very professional, courteous, friendly and empathetic. Words are not enough to describe the experience so far. I would recommend your company to any of my relatives, friends and/or co-workers who need assistance with their debt.
Reviewed Feb. 8, 2019
The call was succinct and to the point. Both people I spoke with during this process were very helpful and informative. They answered all of my questions to my satisfaction. I was very happy for the help and look forward to working with the company moving forward.
Reviewed Feb. 8, 2019
Great customer service from beginning to end. Boris and the welcome call gentleman were both very patient and helpful to me. I would highly recommend this program to anyone who needs it even to just check their options. Thanks to all the help!
Reviewed Feb. 8, 2019
So far so good! Pretty good communication. Looking forward to working with them. They have proven to be courteous and cooperative. Looking forward to using the online portal. I’m hoping this review will help other decide to look into this organization.
Reviewed Feb. 8, 2019
National Debt Relief took my situation and lifted a heavy load off my shoulders and made it manageable by taking a long hard road ahead and shortened it considerably saving me a ton in interest. Glad I called them and would recommend anyone who's in over their head to give them a chance.
Reviewed Feb. 8, 2019
I can't believe how fast and easy this process was. I spent a lot of time researching low interest credit cards and potential personal loans. This was without a doubt, the best choice I could have made. Looking forward to less stress and paying off my debt!
Reviewed Feb. 8, 2019
Knowledgeable and eager to help with enough spark to keep a person interested through paragraphs of legal verbiage. Was quick to look up information on any question that I had with ease. Gave a warm welcoming feeling to a life crippling issue and sounds excited for their clients to reach a better stress free life.
Reviewed Feb. 8, 2019
Everyone I talked to was very kind and understanding of what were going through. They took their time with us to make sure we got everything straight and understood every inch of the program. I didn't feel pressured or stressed about the process at all.
Reviewed Feb. 8, 2019
Happy with rest of service. Call times seem long at best to get response. Everyone I talked with has been nice and spoke great English which is a plus. I am a first time user of NDR and so far it seems to be going well.
Reviewed Feb. 8, 2019
All of the representatives I have dealt with were very courteous and helpful. Very professional and prompt when returning my emails. They are making a very difficult situation as easy as possible. The enrollment process was less painful than I expected. Thank you.
Reviewed Feb. 8, 2019
My experience we nice and easy and I feel free now. I can't wait to see the end result and be able to save money. I will definitely be referring this program to other people in the future. Thank you for all your help.
Reviewed Feb. 8, 2019
Someone found National Debt Relief for me and we started talking with them. I wasn’t working much and I was living payday-to-payday but I needed to take care of that. The program has helped me in deleting the late fees. It’s been over six months now and the rep has been working with me and explaining everything. NDR has been good to me and I’m impressed with the way that they treat their customers.
Reviewed Feb. 8, 2019
It's been going good with National Debt Relief. I sought their services to take care of some debt that kind of accumulated and to get it situated. And they have already settled a few accounts. They’re taking care of a couple other deeds, and they’ve been there when I needed it. So, everything’s been good. They don’t over-communicate nor under-communicate. And the cost and payment plan were reasonable.
Reviewed Feb. 7, 2019
They was very help. It relieved a lot of my stress getting with this program. Can't wait for a better future. Thanks National Debt Relief. I very excited to see what the company does to my credit. It's going to be an experience.
Reviewed Feb. 7, 2019
Had a great experience with both Vanessa ** and Harold. They both explain everything very well. Thank you. Looking forward to reaching my goal. Hoping to have a great success with National Debt Relief. Thank you once again for all the information that you guys provided.
Reviewed Feb. 7, 2019
Very helpful and courteous. Very detailed and help me understand what the process and program was about and very informative about what to do and how to handle creditors. I am looking forward to being debt free and move on to better things. Every one I spoke with was very courteous and patient.
Reviewed Feb. 7, 2019
I was very happy with the experience I had with the people who worked with me on solving my debt problem. They were very patient with me when I didn't understand what I should be doing on the computer. They were very kind in walking me through every step even when I had to go back. Very kind and patient employees. I thank them kindly. They thoroughly advised me on what the process would be. I would happily recommend National Debt to other people.
Reviewed Feb. 7, 2019
Everyone I have spoken with at NDR has been super helpful, very quick to respond and answered all the questions that I had clearly. Ricardo ** especially was so easy to work with and explained things as clearly and simply as possible.
Reviewed Feb. 7, 2019
Tanika ** was truly a great human being describing and explaining to detail the program and overall welcoming me. Great customer service Tanika, keep up the good work. Like any other person, I was seeking a company that could help me get out of debt and start fresh. I found National Debt Relief. I know that National Debt Relief will help me get back on my feet just like they helped millions of Americans. I can not thank you enough.
Reviewed Feb. 7, 2019
Cathy and Ed were attentive and helpful. They were timely, patient, and explained the service I would receive in detail. And, they were able to answer all my questions leaving me well informed and with no doubts that I was in great hands. In addition, when calling I always spoke directly with one of them. Thank you!
Reviewed Feb. 7, 2019
I had a great experience with Joseph and I think his name was Dave. They made things very clear for me to understand. I would recommend them to friends. I still have a small problem which I hope to resolve.
Reviewed Feb. 7, 2019
Service was very pleasant along with the service I received from the specialist. I would recommend you to other people. I will see after this program is complete if I feel the same. I will try to expedite this program with more deposits.
Reviewed Feb. 7, 2019
Hector was very patient and succinct. (There was another conversation going on nearby and I found this a bit of an interference when trying to hear every word spoken to me). I have tried several times to print the Agreement you requested me to sign, when I try to open it, it will not open or print. Will have to wait till the hard copy arrives.
Reviewed Feb. 7, 2019
Very helpful with my concerns. They went through all the steps to help me get started. I would recommend to anyone that has debt trouble. They was very compassionate with my situation. I felt relief after I got finished with them. Thanks.
Reviewed Feb. 7, 2019
Everyone I spoke to at National Debt Relief were very professional, nonjudgmental and knowledgeable. I received the emails and attachments of all materials in a very timely fashion. They answered all my questions and provided several ways of contact for further questions.
Reviewed Feb. 7, 2019
All of the employees of this company, we talked to, were very professional yet friendly. They answered all of our questions and made signing up easy. We received correspondence quickly. I'm looking forward to watching our debt getting smaller and eventually being debt free.
Reviewed Feb. 7, 2019
It feels good to ask for help and not be judged. Every single expectation was completely spelled out. Most of all, knowing that someone has your "six" in this journey is extremely helpful... I look forward to having some stress free sleep-full nights.
Reviewed Feb. 7, 2019
The experience with my service providers was efficient and very clear. From start to finish service reps were very professional. I have a new appreciation for the service being provided. From the initial call to the welcome call my experience has been great.
Reviewed Feb. 7, 2019
Everything was simple and fast. The customer service rep. was amazing and very understanding. She called me at work and I've explain to her that I might needed her to wait for me when I was needed in my department and she understood.
Reviewed Feb. 7, 2019
Everyone was very helpful, everything was explained to me in detail and they made sure I understood how the program works. I am very excited to start this process and get my finances back on track. Very understanding and professional. Huge weight has been lifted from my shoulders. Thank you!!
Reviewed Feb. 7, 2019
This process was so easy and nice and they did a great job reviewing all the information with me to make sure I understand and I will let all my family and friends know great program. All the detail given to me to help me make a decision was easy for me to pick this program. I called a few others like DVI. Not good. No details. They were really about the money for them not me at all. Thank you again.
Reviewed Feb. 7, 2019
I’ve been struggling for so long with this debt and I am so thankful you guys are here to help. I know once I get over this hump in the road with your help I’ll be able to live a better life and start a family. Thank you is not enough for what you guys do and how nice you all are.
Reviewed Feb. 7, 2019
I was very pleased with both the efficiency and speed that everything was handled in a matter of hours. Bill ** was extremely helpful to me and explained everything carefully and clearly. It was a pleasure to work with him. I would highly recommend debt relief to others.
Reviewed Feb. 7, 2019
I am currently enrolled in the debt relief program and the welcome call was very explained and understandable. I believe I made a good choice when I made the decision to get help with my debt. When I received the call from a team member I knew it was time to try this service.
Reviewed Feb. 7, 2019
I have tried to use a different company in the past and they took forever and was not very effective. National Debt Relief made me feel more comfortable and I am looking forward to seeing how they can help me and finally getting my finances in check.
Reviewed Feb. 7, 2019
I have been striving to become debt free for years but never seemed to make a difference with my payments. Gary was patient, informative and so kind. This made all the difference in the world and I feel a weight has been lifted. The welcome call was handled professionally and also with patience and kindness. I appreciate everything they have done for me.
Reviewed Feb. 7, 2019
Very professional in the manner at hand. They worked with me in making sure I understood what the program was/is striving to accomplish. I can say they make you feel good about the decision to get out of debt and to start building a better future, debt free!
Reviewed Feb. 7, 2019
The experience with my associate was very professional and clear to how the program works and how their job is to get us out of debt in a quick and easy less stress as possible. She explain what I should do if my credits harass me or pursue with legal action. Very clear and precise.
Reviewed Feb. 7, 2019
I am very impressed with the professionalism of the NDR program and their associates. Every question was answered no matter how many times I asked the same one. I am very appreciative for everything they have done. They explained everything step by step and were very thorough with everything they did.
Reviewed Feb. 7, 2019
My rep was super friendly and covered everything that I had questions on. She made me feel very confident with starting my process with NDR. She was not bothered that I needed to go more into detail. She was more than happy to do whatever it took to satisfy me and making sure I was comfortable. I was still nervous going into this program but rest assured I feel confident now.
Reviewed Feb. 7, 2019
She was knowledgeable and professional and so far we feel confident in our ability to manage our debt. The experience has a lot of avenues to keep up with what you are paying off and the ability to track everything that happens. Best of all if we wanted to end the program early we could with no penalties.
Reviewed Feb. 7, 2019
The best customer service... very patient... step by step paperwork... made simple. Before this it was a never ending battle to see what needed to be paid... just for the month. I was losing so much sleep. I can now sleep at night knowing that the debt is finally taken care of... :) Thank you so much National Debt Relief.
Reviewed Feb. 7, 2019
NDR was a godsend in relieving our debt. The customer service was really nice and answered all my questions. They were able to get me approved in thirty minutes. Overall a very good company. Thank you National Debt Relief.
Reviewed Feb. 7, 2019
Deciding to enroll in Debt Consolidation is not an easy decision. Both Angel and the woman I spoke with to begin enrollment, made this process much better. Angel is a remarkable person. No judgment, no lack of honest concern, just the perfect personality I needed with this decision. I am happy I chose to get myself help, since it wasnt working by myself. Great job. I would recommend your service to anyone.
Reviewed Feb. 7, 2019
Awesome people at National Debt. Come across as very caring and committed to helping. They gave me hope that I can become debt free by giving me a step-by-step process to follow, legal support if I need it and a resource to repair and recover a better credit rating.
Reviewed Feb. 7, 2019
The people we spoke with were very knowledgeable, spoke clearly, made it easy to understand what they could do for me and what I was getting into. Would refer to anyone looking for debt relief. Thank you again for everything. It was all really helpful.
Reviewed Feb. 7, 2019
Hi, Thank you again for talking with me today. I truly appreciate our conversation and gained valuable insights into content strategy and how to get rid of my debt forever. Your team was extremely helpful. Thanks again, and best regards.
Reviewed Feb. 7, 2019
Lauren and the other consultant were very helpful and knowledgeable. They answered all of my questions and made me feel confident. I look forward to becoming debt free! I will refer my friends to this program.
Reviewed Feb. 7, 2019
So far so good, not as long of a process as I thought it would be and they answer all the questions I needed answered! Waiting to see when my debt starts getting paid was told 4 to 6 months which isn't bad!
Reviewed Feb. 7, 2019
Your people were so kind and understanding. They made me feel so much better than I did when I first called in. I would recommend you to anyone struggling as I am. Thank you for making me feel I'm not a terrible person for doing this.
Reviewed Feb. 7, 2019
I was up to my eyeballs and drowning in debt after an extended period of unemployment and have just signed up with NDR to settle my high-interest credit card accounts. I did extensive research on debt relief and consolidation and chose NDR as they seemed to be the top-rated company out there to deal with this problem. Daniel ** did a wonderful job and Vanessa in the welcome call was a big help and addressed any questions.
Reviewed Feb. 7, 2019
My representative was very polite and informative. She spoke to me like she was personally involved in my process. This call gave me more confidence in my choice of having National Debt Relief handle my affairs and feel I have all the information I need to get started on my debt free journey.
Reviewed Feb. 7, 2019
Greg was awesome in helping me get into the program. He explained everything in detail and very precise in making sure that I understand what I’m signing. Greg always goes back to clarify the section in paragraphs. Great job Greg. The welcome caller Aaron also did a good. They were both awesome in helping me get into the program.
Reviewed Feb. 7, 2019
Working with National Debt Relief in eliminating my credit card debt has been awesome. They are very knowledgeable on everything that's going on with the whole process and they're always there willing to help, no matter what time I give them a call day or night. They are making the whole process of eliminating this credit card debt a lot easier. It is a lot easier to be able to save more money being a new parent as well. Everything that they have been doing is definitely meeting my standards.
Reviewed Feb. 7, 2019
I just started with National Debt Relief program. They gave me a better quote, they were quicker to respond and easier to work with. I was comfortable working with them and their process was easy. I talk to them by phone if I had additional concerns. The negotiator was really quick, fast and easy to communicate. Their customer support is fast. They call me whenever I needed to do something which is convenient and good. NDR helped get my credit score back up. I’d tell others that they should sign up with National Debt Relief too.
Reviewed Feb. 6, 2019
Frank was very nice, helpful and answered all my questions. My only suggestion is for him to not read/ talk so fast. It was hard to understand him a few times during our conversation because he was going so fast. Financial/debt information is confusing, if you're not financially minded, so when someone is speaking too fast it makes it that much harder.
Sara, thank you for taking the time to raise this concern with us today. Here at National Debt Relief, our goal is to help you get out of debt as quickly as possible, and we're glad to see we've been doing just that. Any time you feel 'rushed,' or like an agent is moving too quickly, you can always slow them down and ask questions to make sure you're both on the same page. Our goal has always been to give our clients relief by helping them get out of debt. We'll continue to work with you to achieve that goal. Please continue to keep us updated on your progress.
Reviewed Feb. 6, 2019
Having much apprehension to begin this process, I found myself in complete amazement at how easy and fair and friendly the National Debt Relief staff have been so far. I look forward to many more great experiences with your company. Thank you!
Reviewed Feb. 6, 2019
Howard was courteous and explained the program thoroughly. I was very pleased. My daughter had used the services of National Debt Relief and they were able to significantly reduce her obligations. I followed her recommendation and contacted NDR. I am glad I did! It will be a huge relief when these accounts are paid off!
Carol, we're glad that you followed your daughter's recommendation and decided to work with us. We look forward to a fruitful and successful partnership with you. Thank you for leaving feedback today.
Reviewed Feb. 6, 2019
I can say this entire experience of applying was extremely easy. Matthew had me at ease the entire way, as talking to someone about your excessive debt is not easy, not for me anyway. He made me feel secure in the process and I actually felt as if I had someone in my corner to help me get through this process. I would most surely recommend this to my family and friends should they need this service.
Reviewed Feb. 6, 2019
Thank you NDR (Alana **) for being here to help me. You explained to me how the program works, helping me to be debt free in short period of time. It made my day knowing that my loan was approved. Excellent company.
Reviewed Feb. 6, 2019
NDR is professional and courteous. Certainly would recommend to anyone that "NEEDS HELP". I am just getting started and after 2 years of struggling to stay afloat because of Divorce and a string of bad luck with vehicle's as well as Grand Jury Duty I see a light. Thank You National Debt Relief!
Reviewed Feb. 6, 2019
Straight forward and honest. Answered all questions, no gimmicks. No sugar coating. Though monotone, provided me the help I needed and looking forward to be financially stable and free. Worried about the credit score but at the same time I'll be alright.
Reviewed Feb. 6, 2019
My wife and I were so tied up into credit card debt. But in 2 and a half years we will be debt free!! Cierra is our representative and she is GREAT! Our credit card payments were cut in half while they work to close our credit card accounts to free us from debt. It’s awesome.
Reviewed Feb. 6, 2019
I was very impressed with the welcome call today. My representative was very friendly and patient and answered all my questions. I will recommend friends and family to your company and hope our experience so far is as great as it is now. Thank you.
Reviewed Feb. 6, 2019
I spoke with Naya and Evelyn **. They are both friendly and knowledgeable. I was originally nervous but they both assured me that I will be debt free if I follow all the instructions. Overall, I have a good feeling and understanding of what’s going to happen. They made sure I understood and answer all questions.
Reviewed Feb. 6, 2019
I am very satisfied and would highly recommend this service. I spoke to two very knowledgeable and patient representatives who walked me through the process and assured my clear understanding and comfort level. I would refer my friends who need this service.
Reviewed Feb. 6, 2019
They were all very good, accurate in the whole process and very well mannered. Was everything I expected and more. My experience with everyone I dealt with was very pleasing and painless. Would definitely tell anybody that needs them in financial problems. They were very patient and to the point on anything you had questions with and you can also call if you need anything afterwards.
Reviewed Feb. 6, 2019
Everything was easy and done very quickly!! No real confusion and left me with the confidence that we will get this all taken care of! Mario was very professional and accurate with what he said and very patient in dealing with me not knowing all the answers!!
Reviewed Feb. 6, 2019
The experience I had with Marie during the welcome call was extremely professional, concise, and informative. I look forward to this journey together and hopefully this will all be done very soon. Furthermore I would like to compliment Marie on her mastery of the English language. She informed me that she was French and English was not her first language. The members that are part of the National Debt Relief team are extremely kind and understanding professionals. Keep up the wonderful work you folks do.
Reviewed Feb. 6, 2019
I needed to get a better handle of my credit card debt, to prepare for when I can retire. Paying too much interest, that would take me a lot longer to pay off. National Debt Relief will service my accounts, so that I can be debt free in 45 months.
Reviewed Feb. 6, 2019
Service is very helpful, good customer service, they are there when you need them. Shomari is very professional and helpful, he answer questions you ask, he has the answers, very satisfied with the service. I will definitely share this service with friends.
Reviewed Feb. 6, 2019
Just got enrolled in the program. Customer service is prompt and very professional! They walk you through the process step by step, I’m very satisfied! I would recommend it to anybody wanting to pay off high interest credit cards, looking to get out of debt.
Reviewed Feb. 6, 2019
Mark was pretty helpful, I hope everything go successful. I'm looking forward to see how NDR work. So I can tell my friends and family. I hope everything's that the salesperson Mark told me true. This is for help me and my family get ahead in life. Thank you.
Reviewed Feb. 6, 2019
The customer service at NDR is impeccable! No matter what the question may be they handled it with my dignity intact. They treated me as a person with caring and compassionate responses. I did not feel like I was a burden to their day, but instead felt like I mattered! Thank you NDR!
Reviewed Feb. 6, 2019
My experience with my welcome call was very satisfying. Dave explained everything so it would be absolutely clear and detailed for me. I am excited to be a part of the National Debt Relief family and to continue my journey to debt relief.
Reviewed Feb. 6, 2019
They were courteous and respectful regarding my credit problems. I thought it would be difficult and embarrassing. They made it easy by being friendly and understanding. So thankful for them during my difficult time. They explained every process and made sure I understood every step.
Reviewed Feb. 6, 2019
They were very helpful in getting my wife and I set up in the program and made us feel safe and secured. Although we had a lot of questions they were answers very calmly and forward. We like the way they handle everything. Thanks.
Reviewed Feb. 6, 2019
This is my first stepping stone to be a debt free. Customer service and associates are very helpful, they walk me through and explain everything, that I need to do. I can't wait to be a debt free, and live a happy life with more money in the pocket. Definitely I will recommend to all my friends to this company.
Reviewed Feb. 6, 2019
My experience has been positive. The customer service is excellent and orientation process very thorough. A very professional team. Both Adriana and Bianca have made me feel at ease and confident that my choice to work with NDR is a positive one!
Reviewed Feb. 6, 2019
The welcome I had was very well done. Yes, it was scripted but when reading all that legalese I guess it would have to be. The customer rep was able to answer my questions as we went through the document. I was following along online. The gentlemen that signed me up, Daniel, had done an outstanding job of preparing me for the call. We had several calls beforehand and that's where the majority of my questions were answered. All in all, I look forward to getting this program completed, out of debt and rebuild my credit!
Reviewed Feb. 6, 2019
Both representatives I spoke to were Very professional and on point. Very helpful, and clear. I didn't feel pressured nor did felt confused on the decision I had to make. I would definitely recommend National Debt Relief to anyone asking for this type of service.
Reviewed Feb. 6, 2019
Very knowledgeable and pleasant staff to work with. Concerned with helping ease money problems of potential clients. Well defined perimeters so no misunderstanding of available help. Looking forward to them helping me become debt free. After doing research into debt relief companies this was the only one that I felt would give me the most benefit in resolving my financial woes. Thank you for the good reputation.
Reviewed Feb. 6, 2019
Updated on 10/13/2020: The program that National Debt Relief set up was okay. There were some tough moments, but they kept with me through it. If I had questions or concerns, I would just call and I get a different person every time. They took care of my debt. I'm on a payment plan, and it's almost done.
Original Review: Thank you for being on our side. We look forward to your help. While we have tried on our own to manage the debt, it just has been difficult with the hardships we have faced in the last couple of years.
Reviewed Feb. 6, 2019
My experience with National Debt Relief has been nothing but positive. Everyone I have talked to has been very helpful. The process has been a good experience and moved faster than expected. I feel better knowing that I don't have to worry about all of these creditors calling me for collection. I understand the process will be a lengthy process but I appreciate all of you that are helping me get out of debt.
Reviewed Feb. 6, 2019
This is a very stressful situation for me and Michelle and Simon put me at ease. They didn't make me feel embarrassed for being in this situation. They thoroughly answered all questions for me. A BIG thank you to both of them!
Reviewed Feb. 6, 2019
Everyone I have spoken to have been thoughtful, nice and professional. If ever, I have to recommend this to a friend or family I will happily give them National Debt Relief phone number. I'm so thankful for the seeing this on tv.
Reviewed Feb. 6, 2019
So far so good. I first reached out just wanting to get infomation on how to get out of debt, first spoke to Gary and was very helpful took time to explain it all to me, helped me get signed up. Then did phone interview with Nancy just to go over everthing to make sure I understood it all. Both were so helpful and treated me with respect.
Reviewed Feb. 6, 2019
Staff were helpful and polite. Answered my questions to my satisfaction. They made me comfortable and were non-judgemental. They were on time with returning calls. Good start. I look forward to working with them as I settle these financial responsibilities during tough times.
Reviewed Feb. 6, 2019
I enrolled with Paul ** and he was very thorough and I was able to ask questions but then I had to talk to the next person in customer service. I think it was. I don't have any of the papers in front of me so doing is probably not going to make any difference. I have not had a chance to read all my emails but anyway it was a lady that I spoke to and she asked the same questions which Paul said she would do but she spoke very quickly and it seemed to actually take longer and by then my head was swimming.
Reviewed Feb. 6, 2019
Since the start NDR has been very forthcoming with information in regards to the program. Sheryl has been such a pleasure to work with and has made the process really easy. Any uncertainty I had in regards to the program was alleviated by her professionalism and thoroughness/willingness to really help with my situation. She explained the process step by step and was able to walk me through the whole thing. I hope she gets a reward for her excellent service and down to earth nature that truly made me decide to go through with the program. The welcome team was thorough in delivering the information properly and was prompt to answer any random questions I had. Definitely looking forward to what NDR can bring to my financial status and my road to being debt free.
Sean, thank you for telling us about your experience during enrollment. It sounds like our agent did a thorough job of preparing you for success in the program in the upcoming months. Please follow up with Client Success if you have any questions or concerns. We'll also make sure to recognize the agent who helped you.
Reviewed Feb. 6, 2019
I gave my interview experience 5 stars. Nuf said! The people I spoke with were friendly and professional and patient. The whole process took less time than I expected. I am really looking forward to being debt free in a few years.
Reviewed Feb. 6, 2019
From start to finish Sagid ** was a pleasure to work with. He not only did a great job in explaining everything, he also was very patient and helpful. He made me feel like my situation was important to him and he was dedicated to helping.
Reviewed Feb. 6, 2019
The people I spoke to are very helpful and I could tell they have experience in guiding people through the program, they answer all the questions I had to my satisfaction and make me feel I'm in good hands to get out of debt in the near future.
Reviewed Feb. 6, 2019
National Debt Relief provided me with the service that could get my bills down to where I could afford to pay my bills off and without damaging my credit for a long period of time. Enrolling with them was really easy. They were able to put all my bills into one, as far as trying to get them all taken care of, pay it down. They got me split up on monthly payments and reached out to collectors on the settlement. At this point, they have satisfied two accounts. NDR said that they could get all my bills settled within six months but it had taken longer. Overall, I would like the timetable to be improved. I called back to see what was the hold up on it and they said that some of them takes longer than the other to settle. They could have updated me more of what they were doing instead of keeping me in the dark on what’s going on. Working with them had impacted my life. I was in a program that started to get my life back on track but it’s just slow.
Hello Tommy,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns.
Reviewed Feb. 5, 2019
We are just starting the process. So far, so good. The sign up has been relatively simple. The gentleman named Keith was very thorough and walked us through the process explaining and answering all of our questions. They were quick and sent all paperwork in a very timely manner.
Reviewed Feb. 5, 2019
I initially spoke with Pablo ** and he helped me set up my account for getting my debt paid off. He answered all of my questions with great detail. The lady (I can't remember her name) I spoke with during my Welcome call was very helpful also.
Reviewed Feb. 5, 2019
My experience with National debt relief was positive. I felt really comfortable talking with the people. I feel determined and ready to make my future free of debt and stress. I’m on the road to a better and healthier life.
Reviewed Feb. 5, 2019
Personally very friendly and very well explained. Each step to follow are very professional people willing to answer and explain step by step how to take the process to work with. You are a good team. Congratulations and thank you very much.
Reviewed Feb. 5, 2019
Qwan was incredible and walked me through step by step on how to enroll in the program. Explained how the program works start to finish and made me feel comfortable about joining. Looking forward to resolving my debt with you.
Reviewed Feb. 5, 2019
My experience was GREAT! I made the call not knowing what to expect being nervous if this is the right thing to do and when all is said and done I felt a sense of relief with the decision I've made.
Layisha, it's good to hear that you walked away from the process with a sense of relief. We believe you made the right choice in partnering with us to help you. Thank you for taking the time to leave a review today and let us know if you have any further questions or concerns.
Reviewed Feb. 5, 2019
Went smooth and simple. Always stopped and asked if I understood and if I had questions. Repeated anything I needed to hear again and clarified anything that I didn't understand. Asked if I needed further help setting up my login and told me if I had any other questions just give a call and they would help me.
Reviewed Feb. 5, 2019
Ivory was very patient and answered my questions, she also returned my call in timely manner and was very pleasant to talk with and made me feel comfortable in questions that I had. I am very happy and am ready to get back I track with my life and learn to use my credit wise.
Reviewed Feb. 5, 2019
My Welcome Caller, Ronald **, was also as helpful as could be and answered all me questions with ease and helped calm my nervousness with the enrollment.
Reviewed Feb. 5, 2019
Happy so far. I had a good talk with your company and will let friend and family knew about your company and they were very understanding with me. I am happy and relieved to have your company help me out of debt.
Reviewed Feb. 5, 2019
Thank you for all of your help! Great customer service, friendly, and knowledgeable! What a relief to know that I can be debt free in a little over 3 years versus what could have been 30+! Both agents that I spoke with made me genuinely feel like they wanted to help me and understood my situation. At no time did I feel pressured and I felt like they were fully interested in helping me instead of selling a product.
Reviewed Feb. 5, 2019
So far so good. I'm just getting started so I can't really say how this is going to go. Everyone has been very helpful so far in explaining the process and ensuring that I understand all of the steps. I'm willing to do my best though and get my life back.
Milla, we understand the process can be intimidating and uncertain at first but it does get better the more familiar you are with the program. We encourage you to follow up with Client Success and ask any questions you may still have. We're more than happy to clarify any questions and clear up any doubts.
Reviewed Feb. 5, 2019
The initial call was very informative and my rep (Kester **) took the time to listen to my situation and answer all of the question I had. Most of all, he seemed like he cared. The follow-on Welcome Call was also very professional.
Reviewed Feb. 5, 2019
Well 1st of all I was nervous when I place the call. When I got Mark he introduce himself and I introduce myself. I told mark that I was nervous, well he assured me that there was nothing to be nervous about. That they were there to Help me and sure enough they did.
Reviewed Feb. 5, 2019
Great customer support and kind people, 10/10. Would recommend to a friend. Very happy to be working with National Debt Relief and I look forward to getting my debts taken care of with their help. Made my life so much easier and took a huge weight off my shoulders while I finish school. Thank you!
Reviewed Feb. 5, 2019
I had an amazing experience with National Debt Relief... Faith ** is my representative and she is amazing... She was so kind and listened to me and answered all of my questions. I'm so happy she will be with me through this process.
Reviewed Feb. 5, 2019
I have just set up my debt management plan and I am beyond happy with the experience so far. My representative (Ruben **) was so understanding and supportive, just talking through my debt problems with him eased some of the anxiety I have been experiencing. He spent a lot of time explaining all my options and it is evident that he really cares about helping his clients. I am excited about regaining control of my financial situation with the help of NDR.
Reviewed Feb. 5, 2019
I was drowning in debt. National Debt Relief helped save me. Joshua ** helped me a great deal. He explained everything in a clear manner so that I understood everything. I understand what the process will be and how everything will affect my credit.
Reviewed Feb. 5, 2019
My experience with National Debt Relief so far has been good. The customer service Representatives have been very helpful especially Bryton and Steven. I have been stressed with my debts and it is good to know that it's on the road to recovery I am very grateful and hope to rebuild my credit. My welcome call went well. I really appreciated the customer representative she was very courteous and clear and precise.
Reviewed Feb. 5, 2019
Josh and Guadalupe were great from start to finish. Helped me through the process and didn't overwhelm me with information. I called feeling that I was not going to be helped, but they were positive from the start, and made my decision easier.
Reviewed Feb. 5, 2019
I am early in the process but to this point the process has been quick and painless. Calls have been quick and to the point. The Website access was easy to set up and completing all forms and documents was also painless.
Reviewed Feb. 5, 2019
Everyone I spoke with was very helpful and got me set up quickly. I was very pleased with the customer service as I’m ready to eliminate my debt and I feel as though I’m taking the right step to do that.
Reviewed Feb. 5, 2019
I worked with Emily to get started and she was absolutely amazing. Super kind and helpful and real. I felt like all my questions were answered well and that she was extremely knowledgeable about everything. Very smooth experience. I was hoping she would continue to be my rep throughout this process! But the guy who helped walk me through the agreement and account setup was also very kind and patient.
Reviewed Feb. 5, 2019
Everyone I have interacted with NDR has been super helpful and made sure I understand everything and that is something that I greatly appreciate! I look forward to getting out of debt in a timely manner - It was going to be YEARS before consulting with NDR - now 2.5 years feels real and soon! I cannot wait to deal with this debt! :D Thanks NDR!
Reviewed Feb. 5, 2019
Great customer support, took a weight off of my shoulders. I can finally sleep again!!! National Debt Relief was easy to work with, they took out all the guesswork out of my financial future. The representatives are very knowledgeable and friendly!! Thank you.
Reviewed Feb. 5, 2019
It was somewhat hard to wrap my head around and put my faith in, but there has been enough national and financial news about this for me to jump right in. Thank you for all of your work. Assuming the process works as planned this will be a lifesaver.
Reviewed Feb. 5, 2019
Great response in Answering my questions and helping to understand legal documents. The representative was very easy to understand, explaining things to me that I didn’t understand. Very happy for the help I received. I will recommend your service to others. I'm looking forward to continue my service with you.
Reviewed Feb. 5, 2019
It was so easy and no stress at all. Thanks so much. You were great. You have taken such a load off. We can start over now. I would tell others about you. Your people were so helpful on each step of the way. I cannot say thank you enough.
Reviewed Feb. 5, 2019
This is a challenging situation for anyone to be in, not to mention stressful. The team at National Debt Relief, especially Rex **, was super helpful, nonjudgemental and very thorough in explaining the process to me. Thank you for making the process as painless as possible.
Reviewed Feb. 5, 2019
My caller explained everything in detail and answered any questions I had. Also explained the emails that were sent to me, and made sure I had contact information, such as phone number, email, and address. If anyone needed help with credit cards I would recommend Nat'l Debt Relief. This is much better than filing chapter 13 or 7. You get out of debt faster.
Reviewed Feb. 5, 2019
Just spoke to customer service rep Sarah. She is most pleasant and helpful rep. She made a change so easy and explained very well. She a asset to your service center. Please let her supervisor aware so she can receive a accommodation for her work.
Reviewed Feb. 5, 2019
I was going crazy because of my debt. I started looking into different ways to try and get out of debt and I came across National Debt Relief! I from day one I have had every question answered by wonderful staff! They have been so patient working with me and all my questions. Now I know why their reviews are so high!! Thank you for your great company!
Reviewed Feb. 5, 2019
Customer Service representatives were kind and courteous. They answered all my questions and assured me the company would be with me throughout my debt relief journey. This company is allowing me to clear my debt without a loan which is beneficial to me the client.
Reviewed Feb. 5, 2019
When I first decided to get help. I was skeptical and reluctant to give my information over to just anyone. I called NDR, and I spoke to a reps who explained in detail the process. I am glad I made the call.
Reviewed Feb. 5, 2019
When we researched a number of different companies, National Debt Relief seemed to be the best one suited for the job. The enrollment process went fine. Their people were very helpful and we were able to contact them if we needed to right away. If we need to stop or change a payment for any reason, they work with us right away. We have been with National Debt Relief for a couple years now and they've been really good about everything. We still have a couple of years to go but everything is going fine so far.
Reviewed Feb. 5, 2019
Straightforward, easily understood service with immediate response & follow up. The messaging of process was consistent. Questions were answered thoroughly. The two step process offered opportunities to change implementation time. I really was offered immediate relief from a lot of anxiety.
Reviewed Feb. 5, 2019
They are very helpful, They answers all the questions I have. And very pleasant to talk to. They said they will be here if I have more questions. I’m so excited that they are willing to help me. So thankful and so excited that I will be relief from my debts.
Reviewed Feb. 5, 2019
The people on the phone were very helpful and understanding. I had considered enrolling in a debt consolidation program about a year ago but, the customer service rep was so rude that I gave up on it and continued to pay the minimum payments on my cards. I also like the security check points online and on the phone. National Debt Relief is a 5 star company. Thanks for helping.
Reviewed Feb. 5, 2019
This is my attempt to get out of debt, and the customer service team was great. I did not feel ashamed or judged for contacting National Debt Relief to handle the stress of just making only minimum payments. Gary ** and Guadalupe was outstanding! I would highly recommend to anyone wanting to get out of debt.
Reviewed Feb. 5, 2019
Wonderful experience and already suggesting your company to family and friends. Worked around my work schedule so I did not have to take time to complete the application. Even signing was simple and easy online.
Reviewed Feb. 5, 2019
Great experience. Everyone that I communicate with was very professional. The process was very simple and I looked forward to a brighter future. Thank you for helping me resolve my issues. It is a pleasure working with this company. My case manager and welcome team member made me feel confident in decision to allow this company to work on my behalf.
Reviewed Feb. 5, 2019
I just signed up and the customer service was very informative about the program. Adam was very polite and courteous doing the call. He was very patient also doing the call. He made me feel good about signing up with National Debt.
Reviewed Feb. 5, 2019
This company was pleasant, positive and and very professional. They protected my dignity and I felt so relieved after making my decision to utilize their services. A winner! Gary was my advocate and I felt immediately at ease explaining my recent change in circumstances to him. I will save at least 1100 dollars of negative cash flow by using the program. Now I can sleep at night!
Reviewed Feb. 5, 2019
I had a lot of debt and a lot of payments that I could not afford. I have been with National Debt Relief for a little over a year now and they have paid off a couple of things although not as low as what I thought they were gonna be paying things off at. They promised 50% or lower, but it wasn’t quite like that and their fees a lot higher than I expected. I am a little concerned about their cost because I did not understand their cost in the beginning. They had to take a percentage out of the whole gross that I owe but not the settlement amount. They have another 20% out of the gross and they say they settle at 50% but not quite that. So, if they are settling at 60% plus 20% of the gross goes to them, I'm paying around 85% or 80% of the whole debt anyway. It is really a slow process. Their fees were pretty darn high to where I'm wondering if I would have been way better off just paying it off myself, by negotiating with the companies myself.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve.
Reviewed Feb. 4, 2019
I would definitely recommend the people that helped me through this troubling time in my life. I have already felt relief just by talking to someone that understands my situation. If I know anyone that is in this situation I would definitely recommend they call you.
Reviewed Feb. 4, 2019
I didn't know how I was going to continue to pay my bills after some difficult events in 2018. I was beginning to miss payments on my credit cards and had no idea how I was going to catch up. I saw National Debt Relief advertised on TV and I checked with the BBB to see if they were legit. I decided to call and I can now breathe again. George explained the program and walked me through the information gathering. When he told me how much I could save and become debt free within 48 months, I was overjoyed. Dave called two days later with my welcome call. The process was easy and these two gentlemen were very friendly, helpful and understanding. Best call I ever made. God Bless You all!
Reviewed Feb. 4, 2019
The people I spoke with were understanding and informative. I feel confident that I will be on the right path to attain debt relief with NDR. I was given the steps in understandable terms as we went along each document. The representatives were polite, knowledgeable, friendly and non judgemental.
Reviewed Feb. 4, 2019
Everyone was very helpful and answered all my questions. Specially with my schedule it was hard for me to make time to call. But everyone was very respectful. The best part you guys work around my schedule. Thank you for everything.
Reviewed Feb. 4, 2019
National Debt Relief provided a lot of information to me on the initial call. The walk through on the process was thorough and helpful. Pleasant customer service reps. The enrollment was pretty straightforward and a lot of advice was received.
Reviewed Feb. 4, 2019
Very helpful, and to the point on what I am to expect on getting my consolidation taken care of. The people I spoke with were very helpful on explaining the structure of the program. I would refer them to others that were in need of a program like this.
Reviewed Feb. 4, 2019
I like the experience with you guys. It has helped from the beginning since the first day I called. Thank you so much for having lots of patience with your customers. I hope to keep striving for more and great experience.
Reviewed Feb. 4, 2019
Talked to Dean and Adena. Both very personal, professional. Dean was very very patient with my computer issues and took the time to help me. Adena was very personal and a pleasure to talk to her. She too showed compassion and understood what I'm going thru. I'm so glad I called for your service. I commend you and thank you.
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