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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 134 Reviews 19725 - 19875
    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Customer support is truly amazing. Everything is answered and upfront. No BS! Simply amazing company! Weight has been lifted off my shoulders! I haven’t felt this good in yrs! They can really help! Why are you waiting! Get the best help you can get out there. Thank you, NDR!

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    When I finally decided to contact Debt Relief I was fearful of rejection. But was pleasantly surprised with the ease of contact and the issue of rejection being a non-issue. All of the people I talked to have been very informative and very pleasant and seemingly concerned with my issues. Thank you.

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    PriceStaff

    Reviewed Oct. 28, 2019

    I am happy I choose National Debt Relief, they were easy to work with, people were very nice to talk to and deal with. The monthly payment was inexpensive and the term of the loan wasn’t that long to handle.

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    StaffTransparency

    Reviewed Oct. 28, 2019

    Representatives I talk to very very helpful, very understanding, very clear and help me understand and answered all questions for me. They are truly appreciated! I know that if I have any questions I can definitely call back and get a clear answer.

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    StaffProcess

    Reviewed Oct. 28, 2019

    I was given respect, and the program was thoroughly reviewed and discussed. The agent handling my order was very professional and provided all of the information needed for me to fully understand what we were up against. It was an effective alternative to bankruptcy.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Thanks to Amanda ** and Danny ** for all your time and help. I really appreciate both of you working with me. Again Thank You. My experience so far has been good. Looking forward to resolving my debt with this company.

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    StaffProcess

    Reviewed Oct. 28, 2019

    Everyone I talked to through this process was so very helpful. They made me feel at ease with my decision. I hope the rest of the process is just as easy. Thank you so much for all of the help and understanding.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Edwin did a fantastic job of being friendly, helpful, informative and answering questions about the program. His follow through with sending the information as promised was prompt and helpful. He made sure that we had our questions answered and provided the contact information if we should have questions. Thank you!

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    Staff

    Reviewed Oct. 28, 2019

    Assistance was amazing - very professional and courteous. They helped in every way possible and made me feel comfortable with choosing this company. I am happy with this decision and look forward to working with Robert ** throughout my becoming debt-free journey.

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    Process

    Reviewed Oct. 28, 2019

    The personnel were very polite and the process was very simple. Hopefully, the negotiation process will go as smoothly as the enrollment process. I look forward to working with NDR and achieving financial freedom. Thank you so much for providing me with a means to accomplishing this goal!

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Representative was courteous, descriptive of the program, and thorough in all scripting to provide. I want to take this time to thank all employees I personally have spoken with for taking the time to assist me in beginning this journey to alleviate these debts.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Super awesome people to work with. Paul and Anna were amazing. They were straightforward and fun to talk to. They took away any and all stress I had about this program. I enjoyed talking to both of them and I would recommend them to anyone looking for debt help.

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    Staff

    Reviewed Oct. 28, 2019

    I want to thank everyone that I have contacted so far for being very helpful and making sure I was informed. So far everything is going smoothly. The company is very thorough in their information and it is emailed right to you for signing. They also sent some papers via mail that I was not able to do on computer. Thanks for making my experience, so far, doable and pleasant.

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    Staff

    Reviewed Oct. 28, 2019

    The overall experience was very good, knowledgeable people helping with my resolve to get out of debt. There is the option to add more creditors as I obtain their information to add them to the pool of creditors that I have. I look forward to the date when I will be mostly debt-free.

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    Process

    Reviewed Oct. 28, 2019

    I worked with another debt consolidation company before and left them to work with NDR. Going through the process was stressful. Even the payment that I had was high. But it’s just really important and a good choice to do. For two months, I went down a little bit on my payment though ‘cause I had extra stuff that I had to pay for but then it came back up. Overall, it all seems to be going smoothly and I’m almost done with it. It feels like a great relief and I feel very proud of myself. I've had a great experience with them and the results that I got were very satisfactory. I would recommend National Debt Relief.

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    Process

    Reviewed Oct. 28, 2019

    So far, everything is working good with National Debt Relief. I remember doing it with them years ago and I didn’t stick with it. They started the process, but I was younger and got a little paranoid when all the bill collectors started calling and threatening. I ended up paying my bills again. This is the second time I went through along with the whole process. They were always emailing and calling. So, they were good with that. At this point, I’m all done as far as settling. The process moved a little faster than I thought it would. So, that was a good thing. My credit score plummeted. I was in the 7s, then after that, I was at 4. Now, it’s going up a little. That’s just how it goes as far as credit. It definitely goes down regardless of how you try to go about it. And it takes time to rebuild it.

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    Staff

    Reviewed Oct. 27, 2019

    I was recently in contact with NDR to see if they could help me reduce and eliminate my debt as I felt hopeless and out of options aside from bankruptcy. Talking with Jason immediately made me feel at ease and hopeful because he was extremely compassionate and understanding. We created a plan to get me out of debt very quickly and I am so grateful that they gave me a chance and guidance to fix this problem when no one else would. I would very highly recommend NDR to anyone trying to get out of debt!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 27, 2019

    Very helpful and they made the process very simple and easy and everything was as transparent as they tell you. The customer service was very polite and very patient and they answer all questions to fit your needs and budget.

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    StaffTransparency

    Reviewed Oct. 27, 2019

    Signing up with NDR was simple and quick. The reps whom I worked with were really professional and they answered all my questions. The promptness of their service was really nice. They kept me up to date and I can always log in to their site to see the things I've paid off. Their payment plan for us has really helped a lot. Now, we're spending less monthly.

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    Verified purchase

    Reviewed Oct. 26, 2019

    When I came across the invite to checkout NDR I decided to take advantage of it. I have been interested in looking into debt relief/consolidation for quite some time, however, when I tried the credit card company made me feel stupid and I didn't follow through because that company tried to withdraw $1000.00 off my cc before doing anything. NDR has not.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    Excellent customer service, my rep explained everything in detail and understood my needs, made to process really easy and was sure I understood every bit of the process. I would recommend them to anyone who's in need of this kind of assistance.

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    National Debt Relief
    Response from National Debt Relief
    Hi Gabriel,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2019

    DEBT CONSOLIDATION. I was so deep in debt that I decided to contact the National Debt Relief program after reading their great success reviews by other clients with same issues like mine. I had the pleasure to talk to Tyler ** who explained the whole process with clarity and willing to help me all the way with so much care and support that I felt like a ton of bricks was lifted from my shoulders along with a peace of mind with more rested sleep. I will definitely recommend National Debt Relief to anyone having the same debt issues like mine. You all are awesome!! God bless all people in your team.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    They was very professional and very clear. And they answered all my questions. I'm very happy I chosen this company. And they was very polite. They also made sure I understand everything before I hung up the phone. I would most definitely recommend to a friend.

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    Staff

    Reviewed Oct. 26, 2019

    I'm an very satisfied with the help of everyone I have talked to from NDR. They were very professional, helpful, and kind. Especially Menes **. I'm looking forward to getting my debt settled and behind me with the team at the NDR.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    Aubrey is an excellent example of representation for the company. He took time to help me understand the process and is very concerned with my comfort level starting the program. A1 service is given every time I call. I most definitely will recommend this company for debt relief service to everyone I know that is in need of debt relief. BTW Javier is awesome as well. He very professional.

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    StaffTransparency

    Reviewed Oct. 26, 2019

    Very helpful and thorough, took the extra time to explain things so that I understood them. Very good people skills, made sure that things were explained always, made sure that if I had questions that there were answered without hesitation.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    Wonderful helpful service so far, excited to get out of debt. The phone reps were very helpful and made me feel confident that I am on the right path and making the right decisions in the process of becoming debt-free.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    DEBT REDUCTION. Parker ** provided excellent customer service! He was patient and thorough! He explained the short term situation and the long term goal; that money that would be saved and how my credit would be negatively affected at first, but would improve in the near future. I felt a sense of relief after our conversation! A very positive experience!

    Thank you,

    Don

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    StaffProcess

    Reviewed Oct. 26, 2019

    Both ladies were very pleasant and made the process very easy to get through. They both answered questions that I know I asked more than once, but they were very patient and answered again anyway as I'm sure Naya could probably tell I was nervous about having to do this program to begin with. Thank you to both of them for being so helpful and making me feel so comfortable.

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    National Debt Relief
    Response from National Debt Relief
    Hi Paula,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Everyone that I spoke with was friendly and helpful. Andre and Keira were absolutely delightful to work with. I could not be happier with the service that I have received. I would more assuredly recommend National Debt Relief to a friend.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    Excellent experience! Both Alexandria and Antonio were very thorough in their explanations and knowledge of what they were able to assist me. They responded clearly, easily and patiently to all my questions. They were very empathetic and pleasant when dealing with my situation.

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    ProcessTransparency

    Reviewed Oct. 26, 2019

    Although the process is detailed and a bit scary. I am confident that in 3 or less years I will be free from unsecured credit card debt. Everything is explained in plain language and sent in writing, via email. I am happy that I decided to take these steps to get out of debt before retirement. I hope to keep it that way, once I have completed the program.

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    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    I greatly appreciate the customer service department at National Debt Relief. Aside from having to be in the situation where debt relief is necessary, I had several other situations to deal with and had to drag out my welcome call. Each time I called back, the staff was very friendly, patient and supportive. Thank you so much, NDR for making this a stress free process.

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    National Debt Relief
    Response from National Debt Relief
    Hello Christina,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    First time ever doing this and they make you feel very welcome. They also give you a lot of knowledge about the different options you have. They follow up when they say they will, and email back in a very timely manner which makes you feel very comfortable leaving big matters like this in their hands.

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    StaffTransparency

    Reviewed Oct. 26, 2019

    Drew was the person that assisted me through my debt consolidation and she made my experience stress-free. Would recommend to anyone in need of help to Consolidate their credit debt. Great coaches (counselors); everything is explained to you in details. Feeling stress-free.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 26, 2019

    Very clear on when will happen and what is needed from me. Able to answer all of my questions without pressuring me. So far every step of the process has been simple and painless. Also, the people I have felt with so far have been kind and attentive.

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    Transparency

    Reviewed Oct. 26, 2019

    From start to finish things were clearly and concisely explained to me by John **. With the follow-up Welcome Call I had with Robbie and the explanation of literature I feel that things will go great considering the depth of my problems. I do not feel alone...

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    Verified purchase

    Reviewed Oct. 26, 2019

    My financial goal is to get back on track from a few years ago when my financial status was going good. I known my best chance to reach that goal is to be successful in this NDR program. The information I inquired online through the B.B. will help me with my financial goal. I need to let the program work for me with on time payments being made. I believe dedication will help me progress.

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    StaffProcessTransparency

    Reviewed Oct. 26, 2019

    My entire experience with all NDR personnel from start to end was professional and comfortable. Throughout the entire process great patient and concern for understanding was performed. All questions and concern I had was explained to my satisfaction. I had my doubts about debt relief program, and fear of identity theft of personal information. I would recommend NDR to a friend.

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    Staff

    Reviewed Oct. 26, 2019

    After speaking to Steven, we were positive we were making the right choice. Everyone is supportive and answers all of our questions. Thanks for making this as easy as possible for us. We will definitely recommend National Debt Relief to anyone in our situation.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Destiny ** is amazing, very helpful, made getting on the road to being debt-free easy... I love that she made things easy to understand... I can’t wait to see how the rest of the program goes while I’m a customer.

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    Online & AppStaffProcess

    Reviewed Oct. 26, 2019

    The application process was easy and time-effective. The representatives were friendly and knowledgeable. All of my questions were answered and the representatives were helpful in explaining things clearly. Thank you for all of the help and I look forward to watching my debt get resolved!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    All the people I spoke with were very professional, very helpful and answered all my questions. I even called Customer Service with a question that was answered very well. It was a seamless process. I would recommend this organization to anyone that needs debt relief.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    NDR was highly recommended to me. I went with them and enrolling was really easy. I filled out the application and they called me back and sent me the information I needed to sign. They called me again and we went over the contract. Since then, every time one account closes, they’ll call and send me my information. I'll either agree to it or not and then they would call me again. From there, we'll go to the next account that they can get settled.

    Additionally, working with their rep was great. They explained everything. If I had a question, they walked me through that. They made sure I was in the same area they were and reading the same thing they were. They didn’t bypass anything. I appreciated that ‘cause a lot of other people don’t explain. They just go, “Well, this is what you’re gonna pay,” and they don’t explain all the extra taxes that might have to be taken out. Moreover, NDR. worked with how I got paid for my payment plan. Initially, the plan was cutting it close on a couple of days so we had to kinda rearrange that. We decided on the 1st and the 15th which are the closest days to my pay period. So, we kept it at that which works out perfectly. Things are looking great with NDR.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2019

    Michael is truly an angel sent from above! He walked me through everything, answering every question I had (and even didn't mind my infant disrupting the call a few times). He made everything clear and succinct. I walked away from the call feeling hopeful that I would actually be debt-free and able to save and provide for my family. Tierra was extremely professional and went through everything to ensure I knew exactly what I was signing up for. I would absolutely recommend this service to anyone struggling with debt!

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    Staff

    Reviewed Oct. 25, 2019

    Very professional, thorough and precise. The team was knowledgable and helpful. I will be proud to refer this program to anyone looking to improve their financial standing. There was no judgment or finger waving. I felt as though they really cared and were really there to help me. Well done!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2019

    Great, easy, informative experience. I had no idea what debt relief really was until I called National Debt Relief. Especially Henry **, he had such a great personality and was a very clear speaker which is nearly impossible to find nowadays with any company in the help industry. I'm so happy I called and thank you for getting my life back on track. I'll be sure to spread the word and write a great google review.

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    Staff

    Reviewed Oct. 25, 2019

    The reps I dealt with were great! Very Friendly and Knowledgeable. They kept in touch and did everything they said they were going to do in a timely fashion. Great Job! Would recommend to anyone for sure.

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    Customer ServiceProcess

    Reviewed Oct. 25, 2019

    Bill ** - When I called I was a mess with worry about how to get out of debt. Bill was there every step of the way and guided us through the process seamless... we couldn't have asked for anyone better! We are looking forward to being debt-free in 42 months!

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    StaffTransparency

    Reviewed Oct. 25, 2019

    I would highly recommend National Debt Relief. They were very easy to work with and very informative. Thank you for being patient and taking the time to explain every detail. We can now breathe a easily. We are looking forward to our debt-free future!

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    StaffProcessTransparency

    Reviewed Oct. 25, 2019

    Helpful and explain well what is the program, very patient towards the customer, overall satisfied with what my questions. Processing was so very easy and communicable in every way. Always have time to listen for anything I did not understand.

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    PriceStaff

    Reviewed Oct. 25, 2019

    Great service. They took the time to make sure every need was meet and double-check everything. Their service is number one in my opinion. Had another company try to charge me more and were very pushy about getting me signed and collecting their money. I'm so glad I checked around and found you guys who wasn't pushy at all.

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    Staff

    Reviewed Oct. 25, 2019

    I received excellent information to help me become debt-free. Both of the women that I spoke with gave me all of the information that I needed to make a good decision and answered all of the questions that I had.

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    StaffTransparency

    Reviewed Oct. 25, 2019

    My experience with National Debt Relief was very professional yet very reassuring and helpful. Very well explained and all questions answered. Everyone is very personable and respectful. This is uncharted territory for me and I am looking forward to having you all in my corner. Thank you.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2019

    The representatives were friendly and seemed to care about the best plan for me. Explained everything in detail, clearly and in terms that were understandable. Questions were answered to my satisfaction. They were seemed to be honest about the program explaining the pros and cons.

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    Staff

    Reviewed Oct. 25, 2019

    Brenda had mad skills, very direct and thorough in addressing the business at hand. She continued to be sure that I fully understood everything we discussed. In addition she was very pleasant to speak with. Thanks.

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    StaffProcess

    Reviewed Oct. 25, 2019

    Very friendly and helpful in explaining the program and how it all works and gave me all the contact information I need to get a hold of you, I thank you for helping me thru the process and getting me started.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    Definitely recommend them. The customer reps were able to lay out all the facts and details so that there weren't any surprises. I repeated my questions at different points in the calls just to clarify what I was hearing is correct, and they never got annoyed or upset. Fingers cross that I will be able to take full advantage of this program and become debt-free at the end.

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    Reviewed Oct. 25, 2019

    Kristoff followed up to ensure that I felt comfortable with my decision to enroll in the debt relief program, especially after everything I have been dealing with due to my student loan debt. I would recommend the program to others that I know that are struggling with their debt relief.

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    ProcessTransparency

    Reviewed Oct. 25, 2019

    Appreciated the step-by-step explanations of the program, plan, etc. by both professionals today. I am comfortable and confident that I can manage this project to a successful conclusion. Seems pretty straightforward. National Debt Relief has exceeded my expectations so far... Thank you!

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    StaffProcess

    Reviewed Oct. 25, 2019

    Roger ** is a valuable asset to your company. He is very well versed and knowledgeable about the program. Lupe ** is a great asset in welcoming clients and putting them at ease during a very trying time in their lives.

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    StaffProcess

    Reviewed Oct. 25, 2019

    Your representative Brian ** was extremely professional, friendly, knowledgable, and made the sign up process seamless and painless. He was very thorough in reviewing all aspects of the program, and making sure I clearly understood the process and and did not have any unanswered questions.

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    StaffProcess

    Reviewed Oct. 25, 2019

    So far, my experience with NDR has been very helpful and reassuring. Those who have been especially helpful are Ms. Rachel and Ms. Tamika. I feel empowered and feel that with this program, I will be debt free and back to my normal life in no time. I look forward to working with the wonderful employees of NDR throughout my journey to becoming debt-free!

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    StaffProcess

    Reviewed Oct. 25, 2019

    Helped my wife and I reduce our debt to a manageable amount and give us more available income to our household. They were very helpful in the starting process. This process was overwhelming at first but now that we took first step it’s better.

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    Customer ServiceStaffProcess

    Reviewed Oct. 25, 2019

    Ben and my welcome call team made everything easy with the process. Ben took time to call my husband after his hours so he could discuss the program and process. We feel comfortable that this was the best decision for us. This has given us a huge relief off of our shoulders. Thank you Ben and everyone we've spoken too.

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    StaffTransparency

    Reviewed Oct. 25, 2019

    They understood how I felt about my situation and did not judge me. Very clear about how the whole relief program works and called the next to follow up which is awesome. Sometimes you tend to forget when you are receiving so much info at once. If anyone was experiencing financial difficulty I would definitely recommended National Debt Relief to them. Thank you for your time and consideration. Cindy

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    Customer ServiceProcessTransparency

    Reviewed Oct. 25, 2019

    Great customer service, took the time to properly explain everything in detail. Helped me figure out what creditors were able to be added to the program and took time to help me find info I needed. Extremely happy that I decided to go forward with this process.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    I've had a good experience with National Debt Relief. The enrollment process was easy and straightforward, and the service is very good. They are always prompt to picking calls, almost zero wait time and there’s no time lag for solving issues so they’re quick to solve them. We don’t have any problems with them and email communication is good as well. The personnel are very audible and speak good English. Being with National has been a very positive thing and I have been able to consistently make my payments and gradually solving my financial issues. Before I joined them, I was pretty much up to my neck with debts. Now, I can concentrate on just having a decent life and knowing that my debt is being taken care of as I make my payments. So, I have been more financially stable.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Agents were very knowledgeable, courteous, patient, and helpful. My experience with them was courteous and most pleasant. The agents were very understanding and helpful with my limited computer skills. They carefully explained each issue and were very careful that I fully understood.

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    Staff

    Reviewed Oct. 24, 2019

    This experience has been awesome, very professional. Very helpful... The persons handling this application have all been awesome... I need to give an extra congratulations to Andrew ** for his help in entering all the information to help with my application...Thank you for your great assistance...Iris **, Orange City, Florida 32763

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    StaffProcess

    Reviewed Oct. 24, 2019

    Nancy and Adam were amazing! Adam got us enrolled, and made us feel comfortable dealing with a subject matter we never thought we would have to. Nancy was informative and personable and made the process seem less overwhelming. Overall our first impression is amazing. We are so thankful for this experience to help us get our life back on track.

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    Reviewed Oct. 24, 2019

    This experience has been very helpful so far and not stressful. I really appreciate all the help. Nathan ** was on top of things and I highly will recommend him to others who are in need of help with debt.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Everyone that we have dealt with was very open, honest and transparent with the information. This is going the best solution for our debt. Everyone has been eager to answer questions and made sure we had complete understanding. THANK YOU NATIONAL DEBT RELIEF.

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    StaffProcess

    Reviewed Oct. 24, 2019

    Everybody I talked to was very polite and super helpful in the process of explaining and getting me enrolled into the program. I couldn’t have asked for more patience. They answered all my questions about the program because I didn’t know where to start or what to do.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 24, 2019

    Very easy and very quick. Your people explained all the workings of the program. I am looking forward to being debt free before I die. The time it took was great. The customer service was great. Every one I talked to answered all my questions.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    The NDR staff I talked with were courteous, and not hard-sell. They answered all of my/our questions eagerly, honestly and succinctly. They displayed a good grasp of how best to work toward our financial goal of eliminating credit card debt, and walked us through the steps to do that.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    We were pleased with Bryan ** help. Your people do talk fast though. Bryan was kind and patient with our questions and answered to where we could understand. I don't remember the person from welcome call....Steffon something. Kind but monotone and did kind of put my husband off when he would ask a question. listening to the monotone for 20 min was like sending us through the roof.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    I want to thank the staff I spoke with for making me feel comfortable to give such sensitive information over the phone. They were understanding of my tough situation and didn't make me feel out of place and showed they want to help.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    My experience was great. I feel a lot better knowing I will be debt free soon. Bankrupt wasn't a option. I am glad I made the call. The counselor I worked with was very knowledgeable. He made me feel really good with my decision.

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    Staff

    Reviewed Oct. 24, 2019

    Very pleased with the help I was provided. It was friendly, yet professional. I feel this program will help me reach my goal to be debt free. Looking forward the outcome. Both of the people I spoke with did a good job.

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    StaffProcess

    Reviewed Oct. 24, 2019

    While I was hesitant to take this step, all the folks I interacted with made it an easier process than I thought it would be. They were all caring and non-judgmental. I feel a little less stressed although a little sad that I cannot completely honor my debt.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    My experience with NDR put me at ease that I made the right decision. The men I spoke with was very knowledgeable and explain everything so that I knew exactly what was going on and always ask if I had any question or concerns. I would recommend to a friend.

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    Process

    Reviewed Oct. 24, 2019

    My experience was warm and welcoming. This was achieved despite everything being delivered clearly and concisely. I genuinely feel a huge weight off of my shoulders and trust that my financial freedom is in good hands. What started out as a potentially daunting process turned into a fulfilling encounter. Thank you so much for the opportunity!

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    Staff

    Reviewed Oct. 24, 2019

    I was so pleased how Andre ** and Jay ** help me. They were both very helpful. They took the time to help me and go over everything I needed to know. I was able to talk with them when I needed. I pray this process continues to go as smooth has it has so far. Thanks.

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    Staff

    Reviewed Oct. 24, 2019

    This company is efficient with what and who they are about and get you taken care of immediately. They don't waste your time with anything and get straight to the point with what they are here to do for us as their clients and have answers to all of your questions.

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    Staff

    Reviewed Oct. 24, 2019

    I love how caring the staff is! I didn't feel judged and like they really wanted to help me! I am so thankful that I have some peace of mind about my situation. Before NDR I felt like I was drowning.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Destiny explained and walked me through all the steps. She is very knowledgeable and was able to answer all my questions. She was very patient. Next was Wayne, who also was patient and knowledgeable. We finished up all aspects of contracts. I was so very happy and relieved I was finally on the right path to financial satisfaction. Thank you all.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Very friendly and quick. Very easy to work with and always happy to answer the questions thoroughly. They were not pushy at all and made sure everything was understood completely. Gave very thorough in the explanation and almost made you feel like you knew them personally.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    They were very helpful and when I didn’t understand something they explained it in a manner that I could understand. Service was speedy and friendly, I would and will be recommending friends and family. I wish that I had known about this sooner, than I would of done this much earlier on. I am now not stressed and I can think a bit clearer thanks to them.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Everyone was very helpful and courteous, they explained everything so that I could understand it. This is my second time using this service, the first time was very satisfying. This is a great service and I would recommend it to anyone.

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    Customer Service

    Reviewed Oct. 24, 2019

    After struggling for a year with my finances, I decided to make the call and was glad I did. The service so far has been very informative and easy to follow. And know I am on the path to financial freedom. Thank you.

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    Reviewed Oct. 24, 2019

    Jay has been instrumental in supplying insight into solutions for my credit problems and walking me through the "pros" and "cons" of each solution. It was his dedication and interest in finding just the right personal solution for my wife and me that caused us to select NDR. We felt that if this young man was typical of the organization, then that would be the organization we wanted representing us. Thank You.

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    Staff

    Reviewed Oct. 24, 2019

    He was polite and very good at explaining things and very good at helping you feel comfortable in putting together our program for Debt Relief. I cannot remember the woman’s name who helped us with the welcome information but she was very good and really resolved any concerns we had.

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    Staff

    Reviewed Oct. 24, 2019

    To describe my experience with N.D.R. would be to say that the 2 people that I had the pleasure of working with were very professional at their job but not to the point that I did not get what was said to me. I can honestly say that talking to them really put my mind at ease. N.D.R would come highly recommended by myself if ever I were to happen upon anyone in the same situation. All I can say is thanks a million for you all.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2019

    I was impressed by how easy the process really is. They were very informative and made sure that I knew this is completely up to me. Throughout I was given the opportunity to ask any questions and made aware that they are available to help and answer at any time.

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    Transparency

    Reviewed Oct. 24, 2019

    Thank you for the accuracy, patience, and time spent to figure out a way for me to help resolve my debts. Thank you Chad ** for all of his clarity and help. I look forward to having financial freedom in the matter of a few short years versus 20 or 30 +.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2019

    Andrew ** was an absolute Godsend. He was wonderful from the first moment and I felt so at ease even with this difficult conversation and he left me with such peace. He was there for us with all questions answered, called us and answered our phone calls and honestly made us feel like we were his main concern throughout our process. There are no words to tell you what an asset this young man is to your company. We had reached out to another company that we had received a mailing but after checking BBB I looked at other companies and found NDR and never looked back. Aundrea completed our process with ease and so nice. She was the perfect Welcome to our successful journey with NDR. Thank you Andrew and Aundrea!! You were a Blessing and I finally feel that our retirement years will be happy ones. Thank you NDR for being a company that cares!!

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    Daniel and Jay were very helpful in guiding me through the process. Everything went smoothly. They were understanding of any questions I had and clear and concise in their explanations. They were also personable and honest. I can just tell from the way they communicated. I trust that I am in good hands.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    The persons, that waited on me was professional. They took there time, and explained everything to me, about the program. Hopefully everything works out for me. Thanks again for everything. I will let my friends know about my experience with this company.

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    Process

    Reviewed Oct. 24, 2019

    You guys did great. I would highly recommend your service. It did take some time to set up, but well worth it! If upon completion all goes well I will let other people know how valuable this program is. Thank you all for the help, it is very much appreciated!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 24, 2019

    Great customer service, clearly explained everything from start to finish. All questions were answered and walked me through necessary information step by step. Made the process easy and gave me peace of mind! I’m happy to have a dedicated team behind me to answer any questions and to guide me through this difficult time.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    Help I have received with the two ladies I have spoke with has been a blessing. They are so kind, helpful and explained everything, taking time to make sure I understood my program. I'm looking forward to working with this company, a weight lifted off my mind. Thank you!

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Asked Google who were the top debt relief programs and National came up. Spoke to Lawrence **. He was very helpful and explained everything to us. Let us know that it would lower our score more but at this point it really didn't matter because already so low. He told us due to our circumstance with our illness we would be consider a hardship case.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    They were amazing at informing us of exactly what was going to happen and all the stages that my wife and I would go through. They made everything as easy and as stress-free as possible. We are much more confident in our decision now than before we made the call.

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    Staff

    Reviewed Oct. 24, 2019

    Very helpful. Very nice and I will tell my friends talked me through what will happen how long it will take. They are always here for me if I have questions or concerns. Gave me all the information to read and know step by step what will take place.

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    Customer Service

    Reviewed Oct. 24, 2019

    Enrolling with NDR was very easy. Initially, my negotiator and I spoke several times going through all the stuff and it went pretty well. Their service was very receptive of me. If I miss a call, I can call NDR's customer service and they know exactly what's going on. I still have a little while to go in NDR's program but so far, things are going pretty well.

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    Staff

    Reviewed Oct. 23, 2019

    Good Experience. Both Sam and Javier were very good, and very professional, very helpful and understanding. We are very happy with the service we received from your company. Thank you again, Debbie & Ron **. We would recommend National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2019

    When enrolling in National Debt Solutions the employees that helped with me have been very helpful with my concerns. When something I did not understand, the National Relief Employees went step by step with me to get me through the process. The employees have taken the time to answer any questions that I need to ask. Thank you so much.

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    StaffProcess

    Reviewed Oct. 23, 2019

    Loved how friendly and caring all the representatives are. They walk you through the whole process step by step. I can’t wait to get my life back on track and debt free with National Debt Relief! I would highly recommend them to anyone in need of help.

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    Staff

    Reviewed Oct. 23, 2019

    All dealings my husband and I have had with your representatives have been not only helpful, but respectful of our situation - not degrading - very kind and extremely helpful in getting us started at getting our debt under control. Thank you.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Everyone was so helpful and nice. It was a pleasure working with them to settle my debt. They made me feel very comfortable during the whole process and explained everything to me in detail. I am very happy being a part of NDR.

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    Staff

    Reviewed Oct. 23, 2019

    I very much appreciate the professional attitude and help given in understanding my options. Everyone I spoke with was well informed and efficient. I have already recommended them to a friend who is interested in their services. I never expected to be in this position.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Team was clear and precise in explaining the program. Each individual that I spoke with explained everything. The team provided me with a clear understanding of the program. I was treated very professionally and with respect. I would wholeheartedly recommend this program to my friends and family if they needed it.

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    Staff

    Reviewed Oct. 23, 2019

    Good so far, great service and very informative, Karen was excellent. She was truly professional and courteous. It was a pleasure talking with her and hope everything works out!!! Hopefully her professionalism along with Yasha ** is practiced throughout your company!!!

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    Staff

    Reviewed Oct. 23, 2019

    She was top notch, Amazing, and answered all of my questions! I can't wait to get the debt resolved and on to a debt-free life! I will have more time to spend on other things than worrying. Thank you!!!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    Spoke with Chris ** and he was very informative and great. Questions were answered and sign up was easy. Follow up welcome call was good too. We went over all my creditors with ease and were able to get my payments down to something I can afford.

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    Staff

    Reviewed Oct. 23, 2019

    Both persons I Spoke with were very professional and answered my questions with all information until I understood. I would recommend this service to anyone who needed this type of service. Looking forward to working with this service to relief my debt in the next 42 months.

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    StaffTransparency

    Reviewed Oct. 23, 2019

    Nomer, Chantel, and Theresa were very kind, patience, and explained everything so clearly. I was very please with all the information and how kind everyone were. I will highly recommend your service to anyone who have a debt problem. I look forward to great result helping me with my debt problem... Thank You.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    The 2 people I was in contact with were professional and helpful. They made the process go fast and easy. They walked me through the paperwork and made sure I understood it. I would recommend this program to any of my friends who find themselves in my situation.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Both consultants that I spoke to were extremely helpful and never made me feel bad about being in this situation like some of the banks we reached out to. They made me feel comfortable with the program and gave great explanations.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2019

    Carol ** led me through the whole process. Her description of all steps allowed me to make an educated decision. All the positives and negatives of the program were clearly stated. Excellent experience. The Welcome call as a review helped me to remember what the program was all about.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    The lady on the phone was very informative. However, she kept giggling about something. Maybe with a coworker but it didn’t seem professional to do so while she was on the phone with me. It seemed as if she was distracted with something else and I wasn’t getting her full attention.

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    National Debt Relief
    Response from National Debt Relief
    Hello Arlene,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Process

    Reviewed Oct. 23, 2019

    Good experience. I am very nervous regarding this process. The folks did their best at relieving some of the anxiety. This is all very new to me and I will be hopeful that my creditors will work with NDR. Time will tell.

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    Customer ServiceProcess

    Reviewed Oct. 23, 2019

    I have to admit I was very hesitant to try a debt consolidation program but I've been hearing a lot about this company in particular. Over the years my debt has been steadily increasing and I never thought things would get this out of control. After my divorce I was floored with even more debt and excess bills. I prayed for relief and often times thought there was nothing I could do. Finally I gave in and decided to give this program a chance. I am happy to report that this was such an easy application process and it literally took 24 hours from start to finish. I highly recommend this program to anyone that may be in a financial bind and feel like there's no light at the end of the tunnel. Seek assistance and leave the stress behind. No more harassing phone call, emails or letters. Hallelujah.

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    Customer Service

    Reviewed Oct. 23, 2019

    The service by Adam was excellent and thorough, I feel most info was easily understood and I was given a hotline number on all questions I might have. The follow up welcome call was a exact compliance reinforcer, it was appropriate.

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    StaffProcess

    Reviewed Oct. 23, 2019

    Fast, effective and efficient. Very kind people who made understanding the process simple. Provided peace of mind in a time of need. Just starting this process however at total peace that we made the right decision! Will keep posting our success story as it evolves and we step into financial freedom!!!

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    ProcessTransparency

    Reviewed Oct. 23, 2019

    I felt that the company truly made it clear to me their services. With the ability to cancel my account at any time, access to legal services and the bank account, they made feel comfortable about the process. I look forward to working with the company and hope that my success is forthcoming.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Very friendly and professional. Was at ease the whole time. Everything was thoroughly explained. This is a difficult process that has been made easy. Would definitely recommend this to anyone in this situation. You remain in complete control of your account with the help and guidance of NDR.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    My experience with with National Debt Relief so far has been great! I received a very nice and respectful welcome call. I would highly recommend National Debt Relief to a family member or a friend! Thank you and have a great day.

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    Staff

    Reviewed Oct. 23, 2019

    Thanks so much for helping me understand what I am putting myself into. It is a new experience and you were very patient and passionate with my situation! I would highly recommend you to other people! Great job! It feel like I will be debt free very soon, thanks to you!

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    Staff

    Reviewed Oct. 23, 2019

    Everyone I have spoke to has been very nice and supportive. They have answered all of my questions and made me feel comfortable. They have reassured me of the decision I was making was best for my situation. They did not rush or push me, but gave me information that helped me decide for myself.

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    Staff

    Reviewed Oct. 23, 2019

    I felt comfortable with each representative from FDR that I dealt with. They were informative, knowledgeable and very professional. I would recommend this firm to anyone who is having difficulty. I feel very confident that FDR will help me get through this difficult financial time. I am grateful for your assistance.

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    Staff

    Reviewed Oct. 23, 2019

    My experience with the staff at National Debt Relief, specifically Aubrey and Andrew, has been all positive. I was especially impressed with the speed and efficiency with which Aubrey was able to assess my situation and provide the help I needed. This takes a huge weight off my shoulders, and I look forward to a successful completion of the program.

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    StaffProcess

    Reviewed Oct. 23, 2019

    I am already stressed out enough and hard on myself for being in my current situation. When I contacted National Debt Relief they were very friendly and made the whole process easy and smooth. They reminded me that I’m not a bad or incapable person, I have just been going through several really bad times over the past few years. I feel relief and optimistic that things will start to get back on track now with their help.

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    Staff

    Reviewed Oct. 23, 2019

    I was very pleased with the initial service that has been given to me. I was informed of everything that was expected of me and what was expected from NDR. I would highly recommend this service to people that I know would need their help.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review today, Justin. Please be sure to follow up with any questions in case there's anything you either missed or aren't sure about. Welcome to the program!

    Verified purchase

    Reviewed Oct. 23, 2019

    My experience was very pleasing. I feel so much better knowing I'm getting on the right track. Talking with Nate gave me the comfort being able to sleep at night without worry. I will share my experience with friends and family.

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    Staff

    Reviewed Oct. 23, 2019

    Considering the fact I'm using this company, this has been a great experience! The people I have spoken with are knowledgeable and genuine. I am so excited to get past my debt and I'm very thankful this company is allowing me the opportunity to do so!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2019

    Great service. Very nice. Answered all my questions. Took their time and explained everything to me. I would use this service more often. One thing that I was curious about was my account being delinquent. I was curious to how that would work.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2019

    I just joined the program and the customer service deserves 5 stars *****. They explain things so simple and clear because I didn't know how it worked. The representative didn't hesitate and explained everything patiently and didn't hide anything from me. It's time to be debt-free! Thank you guys for everything..

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    StaffProcess

    Reviewed Oct. 23, 2019

    The experience was great. The National Debt Team were very helpful and made assure that I would be debt-free soon. I thought that the process would be very difficult but the team made sure that it was a very smooth process for me. National Debt team are the BEST!

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    This afternoon my husband and I applied for a Financial hardship loan. We first spoke with S **. He was very professional, patient, explained the program, made sure we understood the forms we'd be signing and was very understanding. We then spoke to the Welcome gentlemen and he too was very professional and reiterated all the information we'd signed and answered questions. Thank you both for being a ray of sunshine when we were totally stressed.

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    Staff

    Reviewed Oct. 23, 2019

    RE: I highly recommend this company. Very helpful. Kind in helping me to get it together. My only concern is that I am not sure of the action the credit card companies will do to get their money. Lawsuit? Who would handle that? I have never been involved in any kind of this action.

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    Staff

    Reviewed Oct. 23, 2019

    Thank God for National Debt Relief! Paul **, the Debt Specialist was compassionate & helped me every step of the way. I am beyond grateful for the care this organization exhibited! I finally have a peace of mind because I was literally lost and didn’t know what direction I was going. I want to pay all of my debts, I just got overwhelmed. But National Debt Relief came up with a great plan for me to pay my debt with a reasonable payment each month. I am beyond happy and now I see a light at the end of the tunnel. Thank you again National Debt Relief! God bless you all!

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    Staff

    Reviewed Oct. 23, 2019

    So far, as I have just signed up with them, the service was excellent. Everyone was very informative and cordial. I am looking forward to working with NDR to reclaim my financial life. Thank you to the team at NDR.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 23, 2019

    There are several debt relief companies out there and I had already signed up with one, but I always kept looking. It’s like insurance, you always gotta keep shopping for it. Then, I came upon National Debt Relief and did some more research on them. I felt more comfortable with them than I did the other company. I ended up talking to a young lady and everything was explained better with NDR than out of all the people I talked to. The process was a bit long and drawn-out, but how the system works was explained and as far as how the program has been working, everything has been going as planned.

    NDR is doing a great job. They keep me informed and are constantly sending me emails and phone calls, letting me what’s going on, as we move forward. If you’ve got any questions and you need to talk to them, you don’t get the same person. I’ve never talked to the same person twice, but they’ve all been helpful and pleasant to talk to. They answer your questions and if they don’t know, they’ll find it out and get back with you. NDR has already been able to settle several of the accounts and working with them has freed up some of my money so I’m not as strapped as I had been.

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    Staff

    Reviewed Oct. 22, 2019

    The representative was very nice and helpful, answering all of the questions I had and leaving me satisfied with the decision I have made. I am looking forward to working with National Debt Relief and dissolving my debts.

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    Transparency

    Reviewed Oct. 22, 2019

    Everyone made it easy and all things were explained carefully. Aside from wishing we didn't need to do this, it feels way better to have taken a step forward instead of making minimum payments and still not making ends meet.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    Everything was explained to my satisfaction. The people were very pleasant and helpful. They explained the options and how the system worked, and advised me on what actions I need to take to complete the process. I am looking forward to working with them.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    Very helpful and compassionate. Explained process in detail. Very prompt and polite. Made the whole process seem very easy. I should have done this a long time ago. I am so happy there is a way to help pay off my debt after a medical hardship.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Everyone we were contacted by with this company has been extremely professional and took care of our needs in a very timely manner. They make this painful process very painless and user friendly. They are making it possible for us to finally take control of our finances and finally breathe a sigh of relief. Thank You!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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