Buyer's Choice Award Winner

National Debt Relief Reviews

4,882,006reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,783)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,882,006 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 132 Reviews 25835 - 26035
    Verified purchase
    Staff

    Reviewed March 1, 2019

    Great experience. I came in as a referral of Malou ** one of the negotiators. She is amazing and I knew I would be in great hands. All the other staff were great. Shawn the one who enrolled me and the others I worked with. Highly recommended. Hopefully I will never be back but if I do, I will come to this company.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed March 1, 2019

    I would recommend National Debt Relief to friends or family - they understood our situation with no judgment and only want to help. The process was straightforward and fast and we are on our way to getting some help and financial freedom!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 1, 2019

    Nate was very professional and very helpful. He helped us very thoroughly with all of our questions and concerns. Lidia also did a fabulous job with our welcome call. They both made me feel very comfortable with the process. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed March 1, 2019

    Everyone I felt with was very thorough and supportive! Made entire process less stressful and difficult since this is such a difficult decision to make. Thank you so much for the encouragement and support. I may now look forward to eventually being able to retire someday.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2019

    I think that this will be a big help for my wife and I in our continuing struggle with getting caught up financially so that we can eventually afford to retire. The staff seem very knowledgeable and more than willing to help us and to answer our questions. Thank You.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcessTransparency

    Reviewed March 1, 2019

    It was very easy and explained in a way we could understand the program, didn't make us feel like losers, with a follow-up call was also done to make sure we understand this. Scott ** was very pleasant to work with. Filing was very easy to do also, to wipe out our credit card in 3yrs is wonderful, not in 16, I know we paid for what we bought many times over, but the interest rates are terrible.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed March 1, 2019

    Great, everything was explain to me. I had no questions and was given everything that was need to help me do great with this program. I would tell anyone to join this company. Anyone that is going through credit problems should join this company.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed March 1, 2019

    I had been searching for Debt Relief help for a few months now and took time to research the best reviewed organizations because of the number of scams that I had been hearing about and the bad experiences of many. I also researched the various options for obtaining help in my situation. After speaking and discussing options with several organizations I was satisfied that NDR would be my best bet. I spoke with and communicated by email with the assigned representative, Robin ** over a period of several weeks before I felt confident and safe to proceed. Although still very concerned for all the risks involved, I signed up today.

    So far the experience has been very pleasing. Robin and Sade whom I dealt, with answered all my questions fully including the negative aspects of debt relief and gave me the confidence that I'm on the right track, and the process has been thorough and professional. I recognize that I'm only at the beginning of a journey and cannot offer complete endorsement at this stage but so far it has been very reassuring to me and I have had no negative thoughts or regrets about making the decision to choose National Debt Relief. In fact I'm happy that I did.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 1, 2019

    I appreciate the compassion and patience shown me by the representative that worked with me, Alton **. This individual not only gave an excellent presentation using industry terms and jargon, his versatility and ability to deliver the same professional message using laymen's terminal was a breath of fresh air and enlightening, allowing me to feel relaxed, and pressure free. I also appreciated his perseverance; it took several attempts to complete the enrollment process because I was not in place as arranged. Each time I reschedule, Mr. ** followed through and contacted me as scheduled. I was pleased to have worked with Mr. Alton ** and very happy with the outcome of his commitment to outstanding service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 1, 2019

    Excellent experience and Steve ** was professional and possesses exceptional customer service skills. I was nervous at first but his compassion put me right at ease. He did a great and thorough job explaining the program and walked me through the agreement step-by-step.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2019

    Enjoyed speaking and working with each individual I’ve been in contact with in this company. They were able to answer all my questions in a kind and professional manner. I’m hoping this ends up being a good opportunity for my husband and I.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 1, 2019

    The call was very informative and I’m glad to get started with the program. I would like to thank Shannel for all her help. There are a lot of individuals out there looking for help with debts. I will let my friends know about this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 1, 2019

    I have so far had a wonderful experience. Everyone I have spoke with has been very knowledgeable to any questions or concerns along with explaining everything to me. I have so far told few friends about this how much y’all have helped me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 1, 2019

    This was a very transparent process. I feel getting this started is a good idea. The people who are talking to us are polite and are able to answer all questions well. I am hopeful that this is our best option.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 1, 2019

    My experience with National Debt Relief was great. The person that helped me Christopher ** was so helpful, prescise, and quick. I had strong intentions with no hesitations on becoming a client. The people have been so courteous, polite & very helpful. I will recommend National Debt Relief to friends and family. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2019

    The Representative was polite and responded to my questions with accuracy and knowledge. He went over everything and made sure I understood it all. He asked after every section review if I understood it and if I had any questions. He very details in explaining every section to the agreement.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed March 1, 2019

    Debated on debt relief options for a few weeks before I reached out to NDR, best decision I have made. Chris, the gentleman I worked with made this process easy to understand and was able to work around my hectic schedule which made it super easy and stress-free. Cannot thank him enough, and NDR. I look forward to being debt free sooner than I ever imagined possible! Now let me hold up to my end of the agreement, and be living stress-free and debt free in no time!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed March 1, 2019

    This company is very professional and accurate in breaking down everything to where you can understand your program that is designed for you. Everyone is very friendly and patient, and they make sure that they are available for your every need.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 1, 2019

    Getting enrolled with National Debt Relief was fairly easy. I had to seek their services due to my overwhelming debt and, now, they’ve already taken care of a few of them. We've also established a plan for the rest of it and I still have about a year and a half left to complete the program. NDR reps were always courteous and professional, and if they didn’t have the information right then, they were able to get it then give it to me in a timely manner.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed March 1, 2019

    National Debt Relief don’t charge you a fee for your debt. Other companies charge about $40 per month. NDR also has a paydown within two to three years debt-free. They have been excellent, on time, and really making some progress on my debt. They've been closing a couple of accounts for me. I'm midway in the process and it's looking good. Also, everyone who answers the phone is very professional. They do a great job. They follow up, send emails and they remind you to check the account. They are absolutely awesome. My credit score is going up and I don’t have to worry about anything. If I wanna add something, they immediately do it. If I wanna remove a duplicate, they’re on top of it. They call and let me know there was a duplicate posting. I couldn’t be any happier. I would definitely recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed March 1, 2019

    I thought my debt was something that National Debt Relief could help me with, so I went with them. Enrolling with them was easy and the reps have all been good. But I've been working with NDR for a year now and their program hasn't worked. So far, it hasn't done anything for me and I haven't been able to pay off any debt.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Arika,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly.

    Verified purchase
    StaffProcess

    Reviewed Feb. 28, 2019

    Chantel ** and Brianna ** gave me excellent service. Chantel was thorough and informative and helped me go through the process in a nonjudgmental, professional manner. Brianna reviewed the process with me to make certain I understand what my participation involved. They answered my questions and quickly gave me the information I needed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    It was great. I feel so relieved I can start answering my phone again. Everyone I spoke with was knowledgeable and friendly. Thanks to everyone who help me. I will recommend family and friends who find themselves in a bind like I did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Feb. 28, 2019

    Communication was efficient and informative. I felt as though I was in good hands from the beginning! My consultant found the solutions best suited more me and was incredibly flexible with communication times. I didn't feel pressured or judged at any point. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Very good customer service and very helpful and very informative. I would recommend them to my family and friends. I have been trying to get this started for the longest and they made the process very easy for me. They made sure I knew exactly what to look forward to from the beginning to the end of the welcoming process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Very helpful call. They helped me understand the program fully. Offered assistance of what to do when a creditor contacts you. Provided me with access to my customized savings account through global services. I am hoping this program enables me to become debt free within the time limits that I was given.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The person I spoke with was patient and answered all my additional questions. She was helpful and explained everything very clearly. She was friendly and easily understood. She also explained the process step by step. She was knowledgeable about the program and answered my questions effectively.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The process was very easy and the associates were extremely helpful in answering all of my questions. They walked me through the entire process and put me in a spot to resolve my debt in a short amount of time compared to me paying it off on my own.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    I would like to say that you guys helped me out so much and I am excited to be on the road to credit recovery. I am looking forward to getting all of my debts settled and rebuilding my credit. Great team support.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    Were very helpful with any questions I had. I felt embarrassed I got myself in debt. They treated me with respect. Made me feel comfortable on decision to call and get help. I would definitely refer to friends. So they won't feel bad about being in debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 28, 2019

    Very satisfied with the customer service I received. Everything explained well. Looking forward to working with you and resolving my debt. Things were explained well and in orderly fashion. Very pleasant customer service representative and answered questions completely. Discussed concerns and my fears were pretty much put to rest.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The staff was very helpful and explained how everything worked. I feel a little relief now with their help. I would recommend this company to assist with any needed debt relief. The process was easy and not too painful. I appreciated each person I spoke to for explaining the process. They answered all of my questions and relieved my anxiety.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Carol it's good to hear that we could help lift some of the stress off your shoulders. As you go through the program, please don't hesitate to reach out if you ever have any questions or concerns.

    Verified purchase
    StaffProcess

    Reviewed Feb. 28, 2019

    From my first time talking to Josh ** at National Debt Relief and working on my debts, he was very professional and help me get all my debts sent over and help with the process to finish this up. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    I would have to say that my experience with NDR was very good. Both customer service reps that I talked to were pleasant, courteous and very professional. They were very thorough in the presentation of the program and stopped any time I didn't understand.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    The reps are very understandable and knowledgeable, very patient. They took the time I needed. They made me feel comfortable. They were concerned about my needs. They were great. I will recommend National Debt Relief to any of my friends, family, and children. So far everything going fine.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 28, 2019

    I have just completed the starting process today. The interview with Jolina was successful and I have gone the welcome review today. It sounds very promising and I am confident with this National Debt Relief. I hope everything will go smoothly as a plan.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    Real good experience with all the girls in your offices. They were a big help and showed a old man how to get through the red tape and all the signing of the pages. Thank you so much for all of your help.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    Daniel went above and beyond to explain the whole process to us. We cannot wait to get started and be debt free. We are thankful he took the time and answered every little question we had. Makes us feel more relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Great experience. Wonderful people to work with. Look forward to the process and seeing my debt go away. Thankful for a program like this to help us out. Would recommend this to anyone out there in same situation. Better then bankruptcy for sure for all parties involved. Glad I picked up the phone and made that call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    The representative I spoke to was very knowledgeable about the subject, and was extremely helpful in getting my debt to a manageable level. Mr. ** was considerate during all of our interactions. The legal department was very helpful as well. Overall I have insofar had an excellent experience with our dealings.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 28, 2019

    Even though this was a very difficult step to take, to finally seek help in trying to pay off my credit cards... I was comfortable discussing the benefits of such a move with a very informed Rep of NDR (James **). It took me years of paying and getting nowhere to finally realize, with his help, that I still could become debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    Great company. Process was super easy and the employees are very helpful. I recommend this company to anyone struggling to pay their debts. Leon has explained everything clearly and answered every question I’ve had. I could not be happier with my decision.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 28, 2019

    So far I’ve had a wonderful experience with the National Debt Relief. I’m drowning in debt and this process is allowing me to breathe again. Everyone I’ve spoken with has been extremely helpful, friendly, kind and compassionate. I have been very impressed with this organization.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    I had a great experience with National Debt Relief! The customer service was informative, thorough, patient and kind with me through a rough period of time. I felt relieved at the end of call! I look forward to becoming debt free and continuing to move forward with a peace of mind. Thank you National Debt Relief!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Everyone who helped was wonderful. Desiree who started the process was open and honest and seemed to be more than helpful in guiding me thru the process. The welcome call was easy and thorough to verify all the details regarding the future steps.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 28, 2019

    I'm a year into the process with National Debt Relief and we have four out of five accounts resolved. Right now, I'm just concerned that I have received a couple of letters from Chase offering settlement. I scanned them and sent them over. I don't know why NDR hasn't taken the settlement or negotiate with Chase. That's my last debtor. I would like a little more communication on how things are progressing, like what's next. But everything has been good so far. Every time people have helped me over the phone, they're very knowledgeable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 28, 2019

    Everyone, Sheila **, and others were exceptional in explaining everything to me. I am excited to get out of debt with your help and already made referrals to friends. There is nothing worse than fearing your wages will be garnished and that all you are working towards is in Vain. I appreciate the guidance and help your services provide. I can finally have peace of mind, and sleep better, knowing that I will not have a low credit score forever and feel less than. I want to be a better example to my daughters. Thank you kindly, Anastacia **.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Feb. 28, 2019

    I feel confident that my debt will be settled and I will have financial freedom in 33 months. I am so thankful that this service exists. Matthew who did my intake and David of the Welcoming Committee were most helpful and clear in what I can expect from National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 28, 2019

    My experience thus far has been excellently. Everyone I have spoken with has been very nice and understanding. Jannah explained everything with detail. With the help of you, all my husband and I are looking forward to being debt free in a little less than 4 yr. Thanks so much for all your help!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 28, 2019

    My husband and I are on a fixed income. I had owned a business and I was selling it, but I still had credit cards and things from the business which were getting almost impossible to pay. National Debt Relief tried to get the amount reduced and work up a better payment with the different companies. Enrolling with them was very easy. They answered any questions that I had. So far, their program is making it easy for me to meet the obligations that I have. In fact, they have cut down the amount of money that I had to put out each month and they have settled some of my debts. It was comfortable working with them and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 28, 2019

    I got into one of NDR's programs wherein I would pay them $500 a month and they would call all my credit card companies and tell them that they have me as a client and that I want to consolidate my debt. Customer service at NDR was pretty good. However, they charge $200 whenever I settle and that they go after companies wherein I get behind. I have a few credit card companies that I'm not behind with and NDR is waiting until those debts get behind. Still, they're doing everything they said they were gonna do and so far, it has been good. Working with them has made my life easier. I just have to make one payment and NDR takes care of everything. I don’t have to worry about all the creditors calling me to say that they need this and that.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 27, 2019

    My experience with NDR has been a positive one. They took the time to really explain and repeat things to me that I need clarified. I will recommend them to anyone who may have debt problems. The counselors were patient as I asked questions. I was given several phone numbers where they could be reached in the event that I needed to contact them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Quick, accurate and courteous response. Very knowledgeable and efficient. Appreciate all the assistance with starting the program. Was concerned about starting the program but he was very helpful with all my questions. Hopeful with the overall outcome of the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    Honestly, I had no idea how to deal with my debt after a bad divorce, illness, lost job and no back plan. These people helped me get back on track. I’m able to manage my debt now. DEEP sigh of relief. Jose was very helpful. And I can keep my promises to outstanding debt. I’m in a very good place now, it matters that I can fulfill my financial expectations.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    The staff at National Credit Relief has been great. The agent was courteous, professional, and very knowledgeable. Agents able to answer all my question regarding to the program. I am looking forward to work with Credit Relief agency in order to fix my financial situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    We are very satisfied with the service and professionalism we experienced with National Debt Relief, primarily Paul **. Paul was very helpful and patient in explaining how the system works. We appreciate the assistance from this company to help us get out of debt and save money.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    I just signed up with National Debt Relief. It has been a great experience. Everyone is so patient and friendly and very thorough while explaining everything. I would recommend this to anyone in debt and needing help. There is a lot of information to take in but they give you contact numbers and also send emails if you have any questions.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    My representative was very knowledgeable and helpful. She knew all the answers to my questions and put me at ease with the process. She was very polite, got straight to the point and knew all the details in regards to my account. She took her time to speak with me and explain every little detail. I would most definitely recommend her services to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 27, 2019

    Reached out to your services a few weeks ago and connected with Ben **. After making the decision to go forward I reached out for Ben on the phone. My experience with him was reassuring concerning my problem with finances. I would recommend Ben anytime. Can't wait until the process gets rolling.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Both phone calls I made to NDR on 02-27-2019 was handled wonderfully, first by Kaitlyn and second by Liz. Both representatives were very helpful and patient. Answered all my questions and assured me I was on the right path to completing all of my steps that needed to be done to really get the process started!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    I just enrolled in this program so I can't give any feedback on the entire process, but so far this company has been very easy to deal with. My representative and welcome call associate were both extremely informative about the whole process and helped with any questions I had. I look forward to getting out of the mess I got myself in to and hope National Debt Relief can make it as easy as possible!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Very nice employees that are prompt in response to any questions or concerns. They have so far made this process easier than I had expected. This has been a very difficult decision to make and they made it a little easier. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 27, 2019

    Greg ** and Simon helped me today. This is an embarrassing thing to have to deal with but they made it easy. These 2 helped me out so much and took a huge weight off my shoulders. Thank you. So very much.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Feb. 27, 2019

    Dashawn ** helped us get this started and we had some doubts about how it worked. Dashawn explained everything, answered all of our questions (my wife had lots) and gave us a lot of his time. We feel a lot more comfortable now. We told a couple of friends about it and they're thinking of trying it too. Thanks for all the help!!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    My experience was very well taken care of and informed about all the information I needed. The emails were quick and was able to have a live person walk me through every step. The help was very professional and easy to talk to. Very Happy with my representatives.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    Edward ** was very helpful and informative. I feel very comfortable and confident with this company helping me achieve financial freedom in the years to come. I will definitely recommend this company for those I know who have debt that may qualify. Thank you!

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Feb. 27, 2019

    This process I feel will be very easy and affordable compared to others. I have the feeling of relief going forward to my future. I would like to thank the people in the office that will help in the next 2.8 years of this program. I can't wait to see the success it brings.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 27, 2019

    I unfortunately accumulated excessive debt after my disability of MS became too progressive and I now received SSDI and no longer work. After thoroughly reviewing NDR with assistance from Michelle and Vanessa, I can honestly say my overall orientation experience was exemplary as I'm now enrolled.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    Both people I spoke to were professional and were sympathetic to my problems. I was offered a solution to my debt that I can afford and am looking forward to being debt free soon. Thanks so much for helping me with this problem.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    Mayam ** was very clear at explaining the program. I thank her for her time and help in a pleasant way, even if that situation is stressful. I felt confident with her and she gave me an answer in a very short time. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 27, 2019

    Great and amazing reps. They explain everything with details. I'm feeling confidence and they will help me thru my debt solutions. They kind. I had questions and they explain with details and send me proper info. I receive all emails.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 27, 2019

    Everyone I have spoken to at National Debt Relief has been extremely polite, pleasant, and professional. I'm stressed out to find myself in this unpleasant financial situation, and speaking with Caly ** did so much to calm my fears and worries. It feels very good to have made a decision, and with the dealings I've had with NDR, I feel confident that I have made a good decision. The woman who called me this morning, 2/27/2019, was also very helpful and professional. I don't recall her name. Thank you all for being straightforward and transparent in your business practices.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    Just started program, everybody has been very helpful and informative. We are not very proud that we are in this situation, however; both parties I have communicated with (not sure if I can give their names) have helped us feel better and not treat us like we are some type of criminals. I will update as I progress through the program.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 27, 2019

    This whole experience gave me the knowledge and confidence to take steps forward. I always thought I was doing the right thing by paying the way creditors want you to pay for your debts. I was wrong and couldn’t get ahead and National Debt Relief gave me my life back. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    They have giving me the right tools to get myself out of debt and back where I need to be. They have also be really great to work with. They are caring and very understanding about your issues. Happy they are helping me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    National Debt Relief was very helpful and professional. They make a difficult process seem easy and achievable. The representatives are professional and answer any questions that you may have. I would recommend this company to anyone who needs help with their debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Starting up was very easy and I retained my dignity. The persons I spoke with on the phone were articulate and enunciated well so there was no problem understanding what they were saying. And they were nice, too. They made the process pleasant.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 27, 2019

    By starting this program, it has taken a lot of pressure off me. I will feel better as I begin to see some progress. Everybody was especially helpful. It was easy to get started and finish. I can now look forward to the future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    The representatives explained everything very well. From the first call to the welcome call they made me feel I was making a good choice as to why join the program. It was referred by a friend who loves how much they have helped her out. My first time in this program and I'm confident the experience will be worth it. I'm just excited to know that I will be out of debt soon then 15 yrs as I was only able to make minimum payments.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    The staff was very friendly and willing to answer all my questions. I really enjoyed speaking with the staff. They seem to know what they were talking about. I am so excited to work with them on getting my debts paid off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Christopher ** was very polite and thorough. He took his time on explaining the program and making sure everything was covered. Christopher's follow up call was reassuring that I was with a reputable Company. The young lady I spoke with to finalize the program was also very thorough. She went through the whole program making sure I was familiar with it. Would recommend to a friend.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 27, 2019

    Very informative and efficient. Went through all the information well. They made everything very clear and I had no questions at the end. I was made to feel very confident that I would be helped through this. I am glad to have contacted National Debt Relief to help with my situation. I am very confident they will have me debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 27, 2019

    A little time consuming but the rep did a great job of explaining the process and every step of how it works. You guys could work on making this step a little shorter, take a good bit of time. Hope to have a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    Very professional customer service explained the program completely. They were thorough, precise and courteous as well. They provided easy submission of documents and they walk you through every step of the way. Look forward working with them to resolve my debts.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    What an amazing individual to talk to. Aurie explained every detail. Give her the reward she deserves for doing her job exceptionally well. We understand the process better due to her being patient, kind, compassionate and understanding. Thank you, Aurie, for taking time to explain everything.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Monita, we'll make sure to recognize the agent who helped you during enrollment. We're glad that you had such a positive experience and that you have a better understanding of the program. Please reach out if you have any questions.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    Everyone was in top of what they’re doing and extremely patient with me and my horrid schedule. All the phone call and email reminders were a bit annoying but it just shows how much you all wanted to help me. Thank you all very much for all of your help!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    Friendly customer service, very friendly manner. Providing good service to me with helpful, friendly environment will ensure me leaving me a great impression, excellent service. Would recommend to a friend and will handle any issues I had and with good communication skills.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Feb. 27, 2019

    Very thorough, very helpfully throughout the process. They did not make us feel bad about entering the program and they reassured throughout. I would recommend them to anyone that needs debt help. Can't wait to become debt free. We should be debt free in less than 48 months. We will finally be able to relax and have money left over each month.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 27, 2019

    The representative and welcome agent were both very helpful with all of my questions and concerns. Both were very pleasant and understanding. I am very happy with enrolling in this program and looking forward to a wonderful outcome and working with you to build a better financial future for myself.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 27, 2019

    My experience with representative Taj ** was amazing... He made sure to explain everything to me, made me feel at ease and comfortable with this decision to better the future of my family. I appreciate his help, time and effort. Looking forward on getting out of debt. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Feb. 27, 2019

    My credit card debt was too much and it was overwhelming. I couldn't go with other companies that I researched ‘cause I knew I couldn’t afford the payment. Working with National Debt Relief has been amazing. We’re not even halfway through the program and it’s been a huge relief already. They’re negotiating with the credit card companies about the payoffs, and I can call or email them and they get back to me immediately. The payment plan is very reasonable and I was very impressed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 27, 2019

    I was going through a divorce a lot of debt got left on me. Also, my income is not as free as my husband's. I found National Debt Relief and their reps helped and guided me through everything that I needed to do. I worked with them for debt consolidation and they provided me a good payment plan. However, I got strapped with even more debt through the divorce, so I had to change my mind and file for bankruptcy instead. Nevertheless, working with NDR was a very good option.

    Thanks for your vote!
    Verified purchase
    PriceStaffTransparency

    Reviewed Feb. 27, 2019

    I checked a few companies and National Debt Relief was the best I needed to go with. They took a few of my accounts when I was in hardship and made my life easier. They also explained everything. I was happy with the cost and I have actually raised the amount that I put in. I had perfect service and I would recommend them to anybody.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Pamela, this is great to hear. Increasing your draft will help accelerate your progress so you can reach your goals faster. Our agents are always happy to answer your questions and address your concerns. Thank you for leaving a review today.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2019

    I appreciated the fact that the process was seamless and I wasn't being judged by the decisions I made. The representative was very supportive as well as very thorough in explaining how the program works and how I would be moving forward. I like to know every detail of everything and Josh made sure that I didn't hang up the phone until I was comfortable with the information that I was provided.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 26, 2019

    I was well pleased with the representatives who helped me enroll in your program, they were very kind and considerate and made me feel comfortable with the process. They made sure I understood all the important things affecting this decision. They answered every question that I had, and were very positive and upbeat about the program and my ability to complete it. Thanks to these two wonderful folks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2019

    We have so much debt so my husband and at the time, we had our 10-month old kid with with special needs. He had gastro-intestinal problems so we were on special formula with him. He wasn’t gaining weight so, we had a lot of medical bills and we could barely keep a roof over our heads for a while. I sat down and did a bunch of research. I received so many flyers in the mail and we thought that National Debt Relief is a for real company. We gave them a call and we liked what we heard. We realized that it was something that we could afford to do. We took it from there one day at a time and decided we’re not gonna pay our bills anymore while the creditors are calling us.

    The person we dealt with got us going into the program in the beginning. We dealt with her a lot and she was phenomenal. She really made us comfortable with the whole process, let us know that it was okay that we were in debt, that it happens to so many people and that we shouldn’t be ashamed about it. She said, “Don’t worry. If the creditors keep on calling and harassing you. Let them know it is what it is and that you’re not gonna be paying them, and that you’re dealing with us. Any problems, you call us.” I gave her all my information and four months later, they had come to an agreement with one of my credits and it is already completely paid off. At this point, about four of our creditors are paid off completely and we have three years left on the program.

    We’ve noticed that credit cards are the devil and we definitely will not be using them. And even for an emergency, we just have an emergency bank account. No more credit cards for anything. We’ve really learned how to be frugal with our budget and to not buy anything unless it’s completely necessary and to not spend above our means anymore. We have to really nickel-and-dime everything now. We pay $285 every two weeks because my husband gets paid every other week. We don’t even miss the money now because we’re so used to paying our debt at this point because we budgeted around it. It has been a second nature to us. We know that the money is not gonna be there so we’re not looking for it.

    A friend of mine is in a bit of debt herself and I told her that through National Debt Relief, a huge weight got lifted off our shoulders. We didn’t have to worry about a $10,000 credit card bill anymore that we’re using to try to pay off other creditors. And with not having to worry about that giant bill every month, we had money to be able to go and take our kids to the museum and do certain things with the family now. With the little things like that, it’s such a giant relief to us. I would definitely recommend NDR to anyone who’s in debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 26, 2019

    I cannot thank Joseph and Joshua enough for explaining to me all I needed to know up to this point. I know I have much to learn but am so thankful for this service and the help it will provide to myself and my family. I can see financial freedom on the horizon!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 26, 2019

    Feel welcomed. Ready to get finished with my accounts and I feel you can help me with this error I have made. She made me feel that I made a great choice and that I can finish my program with their help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 26, 2019

    Called NDR yesterday and finished the process the very next day! I have 30 months and I will be debt free. When I was young and dumb I didn’t do anything but ruin my credit and not care. But I now see how important it is to me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2019

    I had a great experience with how well Barbie ** was so knowledgeable. She was fast and efficient, very kind and caring about my situation. She was able to get this done and felt like she knew her job very well. Liked her personality and was glad after I signed up to take care of my debt. Unlike United Debt, they don't have good customer service, never get back to you and was extremely rude and pushy. I cancelled with them and went with National Debt Relief. So glad I did. I'm confident that everything will go as planned. Thank you Barbie for your excellent customer service skills, your wealth of knowledge in this industry and the ability to get this taken care of so fast!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 26, 2019

    Very knowledgeable, thorough and friendly. They focused on the needs of the client and have my best interests in mind. The program is very durable and I advise everyone to contact NDR for your personal situation for debt issues and a peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 26, 2019

    Sharon ** was very professional and informative in all her assistance towards enrolling me into the program and went through the details of the program with me. The welcome call was informative and understood, explained to the best of my understanding.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 26, 2019

    I just hope this isn't too good to be true! No one has tried to help but National Debt Relief. I feel like someone has given me a second chance and I got my life back. I am new to the program, and I hope this program doesn't fail me. Thank you National Debt Relief! O. **.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    The best service ever, the actual experience well surpass the original recommendation. It was a great relief. Your rep were good. I had a lot of reservation in the beginning but now I am all good to go, I will tell everyone around that this is a true relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    Have just signed up for this program with high hopes that the specialists I have dealt with will keep me informed of any and all changes throughout my term in the program. I appreciate Mr. Bill ** was so very helpful in getting me started with the program and my Welcome Call specialist was exceptional as well. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2019

    The young lady who helped me was very knowledgeable and very professional. Very great to work with. If I had to call back I would love to speak to her. As she was very polite, kind and very respectful. Keep up the great job...

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    Enrolling was a very positive experience. I talked to a few debt relief specialists and they were willing to work with me to help devise a plan for the sudden financial hardship I find myself in. Things were going fine and then, suddenly, I found myself in the beginnings of financial floundering. Now I have a plan and the program and things are looking up. I have no doubt it will be hard in the beginning but all of the people I spoke to were very positive that things would work out and they even re-ran my numbers and came up with a lower payment for me to make. A good service, I can't wait to see how it pans out.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 26, 2019

    Ángel ** he was very helpful and explained everything to me step-by-step. I am very glad to get out of there with your company. I look forward to finish it and I will recommend you to anybody that will ask for a good company so they can get debt-free. This is the first time in the last time so help me God that I do this. Thank you so much and God bless you all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    The staff are so professional and courteous. I can’t say anything more than that. They are great. I was already a member of the program, and I just enrolled my mother. We are both extremely please with the work and commitment of your company and staff.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 26, 2019

    Both of the people I spoke to were incredibly helpful. They were clear on what is to be expected, they were patient, and answered any questions I had. I had no issues comprehending what they were saying. I appreciate the help I’m getting from National Debt Relief and am excited to become debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2019

    Very helpful and informative. All questions responded to and answered. I understand all of the requirements and responsibilities requested of me. I appreciate the ease of enrollment and the empathy of all involved.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 26, 2019

    Everyone who helped me out getting started was very friendly. They explained everything perfectly and answered every question I had thoroughly. I'm excited to get started in my path to a better financial future. I could not thank them enough!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    Professional, courteous, and very patient. This will GREATLY sum up my experience. In ALL of my conversations, with ALL of the different Representatives, they were professional, courteous, and very patient with me. Thank you for your time in explaining everything to me. I GREATLY APPRECIATE your Service. Thank You.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    As of today I have no complaints and do like the services this far. Everyone I talked to was extremely nice and knowledgeable in my opinion. I haven't been in the program a month yet. But I do feel I made the right choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2019

    The customer service representatives that assisted me with my enrollment answered all of my questions and were very friendly. I was hesitant at first but once I had more Information regarding how National Debt Relief works I was certain this was the right choice to make.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    She help me and made sure all of my information was collect, so that I can avoid any further mistake. She was also very kind and thoughtful of my time and also she took the time that make sure I understood everything. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 26, 2019

    Thus far, every person I have spoken with has been very thorough to explain the program and what I may expect. They have answered all my questions and have acted in a very professional manner. I am quite pleased at this point.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 26, 2019

    Staff were polite, accurate and helpful. Everything and everyone was very informative and explained everything to me. I would share my experience with others and I'm excited to fulfill my debt commitment in the next two years. This has taken some stress off my financial side of life.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 26, 2019

    Both of the people I spoke with went into detail with me about the program and my options. They answered every question I had. They never made me feel less than for utilizing this program. They were very professional. I’m very relieved to be starting this process and getting back to financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 26, 2019

    Quick response, courteous representatives and he explained everything step by step. Welcome call, she was very courteous and patient. She went over everything and was able to clarify and answer my questions. I was very cautious about taking this step but they helped me understand all of my options and what the outcome would be with each.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 26, 2019

    I was able to get to speak to someone live and be able to get suggestions and help with finding the right solution to settle my debt. Can’t wait to get started on paying all my debts back and become financially free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    I enjoyed on how easy to understand the help I’m getting to get out of debt. They were very friendly and understood my situation and were very professional. I also enjoyed on how easy it is to sign up and very easy to understand every step of the process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    They were very professional and precise. The startup did take some time but I know exactly what I'm getting into and that's very reassuring. I just started with them so I will update my rating later on.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Feb. 26, 2019

    They were amazing, fast and I would recommend them to anyone that is looking for a fresh start again. I'm looking for a beautiful repair of credit and a better future. My follow up call was quick and simple and everything was explained to me and also provided copies for my record.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 26, 2019

    I have had contact with 2 different representatives of National Debt Relief. Both helped me enormously in a very professional and respectful manner. Using this company is a last resort for me, and one I am disappointed to have to use, however, these individuals made me feel comfortable.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Feb. 26, 2019

    I called National Debt Relief and they told me they were gonna look into all my debt. They did some type of credit check and right away, they told me that I could go ahead and do the program. It was super easy and they settled about seven credit cards. But I got a call a couple of weeks ago and they wanted me to go with this other lender. He wanted to pay everything off right away and I would still have the same payments that I was doing with National Debt Relief. They called it a graduating program. I went with it. They said that National Debt Relief is gonna talk to the rest of lenders and if they settled, the other lender knows an excess amount of money that they're gonna let me borrow.

    But I'm still paying NDR and they're still the ones taking out the money out of my account. Their customer service is great. If I don't understand something on the phone, they send me an email letting me know what's going on. The communication was super easy. Everything was explained pretty well at the beginning and they sent me all the paperwork. It's also been pretty easy to make the payments and they knew exactly how much I could afford with the job that I have right now.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Feb. 26, 2019

    The National Debt Relief program helped me pay off some things and it was nice paying off some debt. Any interactions were done privately and they were all pretty decent. They were very thorough on the phone with me. For every option, they explained everything in detail. Enrolling was fairly easy as well.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 25, 2019

    Ben was very nice, helpful, and professional. Was also knowledgeable and eager to help. I am looking forward to this National Debt Relief process and being debt free. I am happy to be a part of this program. Thank you, Gina **.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    My welcome adviser was extremely polite and was able to answer my questions quickly and if she didn't know the answer she was able to find out in a very timely manner. Bianca was great and I would recommend her to anyone!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 25, 2019

    Both Edward and Almas were very knowledgeable and patient when dealing with my account. I appreciate their professionalism and courtesy and their abilities in explaining everything I needed to know concerning my debt consolidation. I would happily recommend your service to my friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    I was pleased with the professional attitude of the person assisting me today. She was friendly and helpful. My questions were answered, information was provided and it helped to have a contact number and email address. Thanks for the assistance that was provided.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 25, 2019

    I am very happy my husband and I are able to get on the road to debt relief. Everyone with this company have been extremely nice and helpful. We are so thankful that National Debt Relief has helped us alleviate a big sense of stress relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    Good and fast and to the point. Helped me out with things I didn't understand. Great customer service while at it and helping me with the debt that could have drowned me in life. People here are nice and polite as well.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 25, 2019

    Initially signing up was great! I am just beginning, starting today. I am praying for a perfect results. Thank you. The information that I was privilege to sounds great. I will forward and documents that I may receive in the future that can help with the process. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    Professional, knowledgeable and patient. I felt relaxed during the initial call as well as the Welcome call. I appreciate how I was treated and the encouragement provided. I would recommend this company to anyone who are in need of assistance in getting out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 25, 2019

    Very courteous, detailed and relevant information and instructions from the staff from both the debt specialist and the welcome staff. I would definitely recommend this company to others who are looking for options other than bankruptcy. I thank them for the assistance they provided us.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 25, 2019

    Monique presented very clear instructions and information and aided me through understanding and signing forms as needed so that I did not feel confused. I appreciate that she also helped me set up my online account. And she was patient and polite with me! Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 25, 2019

    Welcome call went well. I had questions and last minute mods and all were handled. Agent was helpful, friendly and accommodating. He made the process easy and quick. Thank you so much for all your help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    Diana ** was excellent with customer service, making me feel comfortable and explaining the program to me. Answered all my questions and made sure I understood before she moved on. Cara? Who did the follow up was also very good.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 25, 2019

    She was very patient with me on explaining how the whole process works. She answered any questions I had and made sure I understood everything. She reassured me they are available to me if I had any more questions down the line, and reassured me that everything would be okay and that they are readily to help if I fell into any other hardships.

    Thanks for your vote!
    Staff

    Reviewed Feb. 25, 2019

    I have been with NDR now since December 2018. At the time I was unemployed or our house sale fell through so times were tough. I spent a good bit of time reading reviews, etc... My experience has been completely opposite of those who have written reviews online. We brought about 70k of debt to the table because of losing significant income and being a bit irresponsible. They negotiated the first amount from 30k down to 16k. Add another 6k for their fee and I'm down 6k from where I was. It took another year and the threat of being sued for them to negotiate the second one. This was 24500.00 and the negotiated amount was just over 29k, plus a 2500.00 fee. So now I owe more than when I started on these to loans.

    The next two loans have not even been touched in the 15 months I've been in the program. Now I find out that it will take me 75 months to pay this crap off, which was not a part of the original sign up discussion. That discussion had me debt free 60 months from the month I signed up. My plan is to pull my additional 2 accts. and negotiated them myself. The people have been nice, but that means nothing to me. I was told by 4 different financial people that I should have filed for bankruptcy instead of going with one of these companies. Beware, and if you do go with them, I hope your experience is better than mine has been!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Mark,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    I loved the communication with the two people who answered me by phone, they were very professionals and I felt very safe with them. I felt very trustworthy to expose my economic situation with you. I think they are a good company that help us with our situations.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 25, 2019

    Walked me through all the details and helped me understand any grey areas. My designated counselor on my case, Sofia, was very helpful and fluent with the information she was providing me. I feel much more comfortable about my debt knowing that I will have it paid off 10 times sooner!

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 25, 2019

    I got the info I needed but I could tell a script was being read and it was being rushed through. I somewhat appreciated it because I was busy but at the same time I feel it's important to set aside time and receive the information thoroughly. My additional questions were answered well though.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 25, 2019

    Both people I spoke to were very kind and understanding. They answered all my questions and made me feel informed throughout the entire process. It was much easier than I had anticipated. I would recommend them to anyone struggling to get out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 25, 2019

    Thank you to all the very helpful people at National Debt Relief! My husband was diagnosed with brain cancer 7 months ago and our life was turned upside down!

    Falling behind on bills and credit card payments. Leaving my job to attend to my husband and him of course not working really put us in a bad position! Feeling things slip beyond our control while dealing with the stress of a cancer diagnosis has been a certain undesirable hell! Thank you to National debt relief! We will be able to manage our debt and get back on top of our credit, all without filing bankruptcy!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 25, 2019

    The two reps we talked with were excellent! They answered all of our questions and explained them in detail when asked. They let us know that the questions we were asking were valid ones. Our overall experience was a terrific one! I would highly recommend this company to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 25, 2019

    Welcome Call - She' s very helpful and accurate in answering all my question. Explained every details of the program and if I have a question she is willing to answer and explained the part that I did not understand. For sure I will recommend to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    NDR had an unexpectedly quick response time. The person we were working with also made sure to connect via email during longer wait periods. The service has been great. They have taken the time to make sure we understand and answered questions without frustration.

    Thanks for your vote!
    Customer ServicePriceStaffProcess

    Reviewed Feb. 25, 2019

    I was with NDR since 2017. Things seemed fine and actually settled an account after about 3 months. After that everything became difficult and things started happening. The second account they agreed to a settlement with seemed good once again. They set up 3 payments (which I asked just to pay them lump sum) and the company took first 2 payments then reversed the 3rd payment. I was able to find out that NDR paid the company late so that voided the agreement. It took me many calls and speaking to the creditor directly to figure that out after making a complaint on Consumer Affairs. I then cancelled my program because NDR couldn't not tell me what happened. I soon was served by my creditor and they were attempting to sue me. I called NDR back and said only way they could help me is if I was re-enrolled in the program. So having no other option I enrolled back in.

    We eventually got a settlement for an additional 2k over the first agreement even though they took half the payments. Again NDR paid the creditor late, but the settlement went through. Part of the settlement agreement was that I would receive a letter from my creditor, I've called 4 times asking for it and still haven't got it. I ended up cancelling my plan today and they wanted more money they said that they fronted me. When I originally left I had a balance of 3k. They took it all and applied it to the account. My finances (payments, fees) has changed from the original areas they were paid and no one seems to be able to tell me why. So I can't say they didn't do the job. It was expensive and helped me get passed 2 of my 3 accounts. Very nice people but don't always get the correct information and or returned calls when requested.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Steve,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 25, 2019

    My phone call was very detailed. Representative took her time and explained everything. When the call ended, I felt confident. I feel that I made the right decision going with National Debt Relief. I'm ready to do this! Thank you so much.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 25, 2019

    I was very impressed with everyone's professionalism and knowledge. I feel comfortable knowing that NDR is going to be with me during this process. I feel that a lot of weight has been lifted from my shoulders. Thank you so much for your assistance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 25, 2019

    I thought my contact Ryan ** was extremely helpful and knowledgable. Had an answer for all my questions. As for my councilor/policy review person. She was also very thorough and knowledgable. Both have made this process very pleasant. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    I was very surprised at the quick response. I am very happy with the professionalism of everyone I talked to on the phone. If the rest of my experience with NDR is as good as the first couple of days, this will be well worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 25, 2019

    The people I have spoke to were very helpful and explained everything to me very well. They really gave me peace of mind about the whole program. I am happy to be working with such helpful and reassuring people. Excellent customer service.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 25, 2019

    Orion and Shadae were both very helpful and polite. They were both very clear about how the program works and set our minds at ease about our finances. We look forward to utilizing this program as a means of starting over and building a new life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 25, 2019

    The personnel was able to answer all questions that was asked by me in a professional way. They was able to ease my mind about entering a debt program and finally going to be able to see the light in a few years. I would definitely tell my family and friends about this program.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Feb. 25, 2019

    My husband and I got into too much payday loans and we were unable to keep up with everything. I looked up at some debt relief companies and National Debt Relief sounded better for me who could help us clear up some of our debts. Enrolling with them was very easy. They gave me all the information that I needed and the payment plan that they set up with was easy and affordable. The ongoing customer support has been great. Every time we have a settlement, they call and ask us to get it approved and then they ask for feedback on how it was responded. So far, they've cleared up 33% of our debt that's enrolled. It has been good working with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 25, 2019

    I had a whole gob of debt that I needed to get paid off. I enrolled with National Debt Relief and the process was different. I talked to the rep over the phone half the time, and through emails the other half. Right now, they’re pulling money out of my checking account, saving it and paying off all of my credit cards one at a time. It would have been nice, however, if National Debt Relief would’ve explained things that are in their hidden fine print that they have neglected to tell us. They don't tell you that they claim all this stuff as extra income and they’d have to take it out on your taxes. Even if it’s in their underlying contract, they shouldn’t hide things from people.

    Our rep also didn't tell us how we were gonna have to claim all that stuff on extra income. Now, NDR is costing us a lot of money. Our taxes are totally bombarded this year because we lost out on money and now we have to pay the State of Iowa back between the governmental changes and NDR doing things that caused the extra stuff on taxes. They also send you a 1099 in the mail, and never once was that mentioned to me during the sign-up process.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Carol,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 24, 2019

    National Debt Relief has been a way to get back on track and get my payments on schedule. When I was incarcerated for 18 months, all my bills got behind, and I was just overwhelmed. So I called National Debt Relief to try to get myself back to where I was before. NDR contacts the people I owe and they come to an agreement. Then they take the money out of my account every month and pay the people off. I don’t have to worry about making all the individual payments. They took care of it for me. It's one less thing I have to worry about, but I also know that I'm working on my credit at the same time. I can focus on doing other things I need to do. Slowly, my credit score is starting to increase. It's slowly starting progress, and that helps.

    My debt negotiator was a lady. She was friendly and answered all my questions. I was comfortable working with her. She asked me how much I could afford, and then I think that she did the price of work, and I approved the amount. They told me I could call any time if I had any questions or concerns, and I also could log on to the website at any time. NDR sent me emails when some of the companies needed a waiver to speak with them and I just fill it out online. One time, I didn’t have the planner due to Harvey. They mailed it to me, and I filled it out. I got another one and sent it out. It was really easy. Hopefully, I could start putting a little more money to help get it done fast on paying off my debt. I will tell my friends that if they're in debt, they should start with NDR. They could help them get on the right track to getting their credit back to where it needs to be.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 24, 2019

    My experience with representatives from National Debt Relief was great! They explained the process and paperwork associated with resolving my debt issues in terms I understood. They also answered my questions and gave me all the information I needed to make an informed decision about working with National Debt Relief. (I couldn't find my "order number").

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 24, 2019

    Daniel was my orientation representative, he was extremely thoughtful and explained in detail all of my options. This is something that was hard for me to admit to myself that I had gotten myself in this much debt. Daniel made me feel like I wasn't alone and that they would be able to help me. So I started the process and feel much better about the future of my financial situation already. I was contacted the following day by a team member to make sure I felt comfortable with the process and had all of the details that I needed. I felt very taken care of by NDR. Thank you all for your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 24, 2019

    Our house was built in 1991 and it was starting to go down, and I didn't have the money to have it fixed up. I also got behind on some of my credit cards. I tried four or five companies and I found out that some of them had more against them than it was worth trying to go through them. I had gotten something in the mail from National Debt Relief, and I thought I would give it a try and see. The reps are nice, but they don't keep you informed if something is paid off or not. They just told me to keep putting money in the bank and they would handle the rest of it. Still, it was easy to get enrolled. A lot of creditors haven't been writing me like they were before I got with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 24, 2019

    I'm getting older and I had about four credit cards. I didn’t wanna leave a bunch of debt for my children. So, I thought I would get my credit cards paid off and went with National Debt Relief. I called them and I had to send copies. They asked me a bunch of questions about what I owed, what I was paying, how much I earned, what I have for expenses, and what I make a month.

    Their reps are very polite and NDR is doing a good job for me. They tell me how much they brought an account down and what they're paying on it. They're very forthcoming with their information. If I have concerns, I call them and usually, they have somebody right there working. This one bank was always calling me and I told them who I'm with and gave them a number, but they wouldn’t call it. So, I called NDR and they told me what to do. And then the bank threatened to sue and NDR told me to mail the copy to them if the bank does and they would take care of it. It will be a year that I'm in their program in a couple of months and then I got six more months after that and I'm through with them. They've settled two of my accounts and they called and let me know. Working with them has taken a lot of stress off of life. I save monthly and instead of having to send so much to each credit card, I just send one payment to them and it's done.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 24, 2019

    I had a couple of credit cards opened. There were a couple of emergencies I had, so I had to use those cards. I had payments here and there and I just wanted to have a single payment. I researched about National Debt Relief and felt more comfortable with them than the other companies. I signed up with NDR's debt settlement program. They have good customer service. The rep who I worked with was great. She helped me with all the questions or any concerns I had. Also, the payment plan was fantastic. Working with National Debt Relief has helped me a lot. I was able to save more money. Everything has been going great and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    So far so good. Everyone here has been very helpful, Jonathan ** was helpful and very professional. Will update once things get rolling which I hope is very quickly so I can have some relief in our debt without filing for bankruptcy. Again will update everyone once I see results but so far so GOOD.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 23, 2019

    The employees of National Debt Relief has been very helpful and explain in detail how the program works. Clarity to was given to all my question as they were answered. I look forward to having a great experience with this company as I set forward to rebuild my credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 23, 2019

    The person that called me to go over my papers was very nice and did not rush through her explanation. Answered all my questions. All your representatives were very helpful. I would highly recommend your company to my friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 23, 2019

    I am very pleased that I contacted this agency for debt relief. From the very first call I made the gentleman Ben made me feel that comfortable and made me feel like someone cared about my financial situation and did not feel like I was being judged. I was very relieved after I talked to Ben and for once felt stress-free as if my financial situation was settled even though I still had other steps to complete. That first call really was important to me. Ben helped me and was caring. I will certainly refer family members and friends to this program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 23, 2019

    Everyone was very helpful in explaining the process of how to get out of debt. It's going to be a journey but I feel supported along the way. I spoke with two different people who both seemed very competent. Should be a pleasant experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 23, 2019

    Smooth. An emotional relief to a huge stressor in my life. I am so happy that I chose NDR. Thank you for all of your help. I look forward to being debt free. I would definitely recommend NDR to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 23, 2019

    Very thorough in explaining everything, very helpful. The on-line process for approval paperwork was very easy. The gentleman on the telephone was very efficient and helpful. We look forward to completing the entire process and having Zero credit card debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    Our overall experience has been excellent. Mr. Joe ** is very friendly and knowledgeable. We felt comfortable dealing with National Debt Relief due to their reviews and being #1 in their field. Mr. ** is an excellent representative of National Debt Relief and he really knows "his stuff". He was pleasant to deal with and answers all questions so you are able to understand the answers. We look forward to all good things to come from National Debt Relief and so very thankful to have found them. A special thanks to Joe **.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 23, 2019

    It was great talking to the guys and hope that everything work out and I give them a five stars. Thank you all very much for helping me and thanks so much again. I would gladly recommend National Debt to a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    We've had a great experience with Steven and NDR so far. I found the reps to be very well informed and friendly. They were very factual and too sales oriented. This helped me make my decision to go with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    Goes in detail over everything that you need to know and they are patient with you and listen to all your questions and concerns! National Debt Relief is something that I never thought I would have to resolve to when the debt kept piling up and I hope that they can resolve my debt fast and get me back to a happy life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 23, 2019

    It was a great experience! Very helpful and knowledgeable of the services provided. I was able to speak with a representative or call NDR after 6pm which is very helpful. I'm very happy with the person who I worked with. I would recommend NDR to my friends and family anytime. Great experience! They worked with my budget and what I can afford.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 23, 2019

    The entire team presented the program thoroughly and answered all questions. Jonathan did a great job. I look forward to results with my situation and a speedy resolution of my debt. The proof of the pudding will be in the eating and I am ready to eat!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    All over they were great and patience. Very well informed about the policy. They seemed to be concerned about the situation and maybe talked a little too fast other than that all was good. I would recommend you all for sure.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Feb. 23, 2019

    Both Nancy and Danny were extremely helpful in explaining what the process will be for me. They made sure I understood what was being explained to me and asked if I had any questions before proceeding on. I would highly recommend them to others.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 23, 2019

    My experience was pleasant, informative, and easy to understand. At first it was hard to understand the how National Debt Relief pays off my debt and negotiates with credit card companies. I appreciate that such a debt relief program is available. Thanks very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2019

    I feel very comfortable with this company. Everyone has been nice. I feel like a thousand pounds has been lifted off of me. I will spend the word to my friends if they may need help. I did not feel pressured like much companies seem to make you feel.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Feb. 23, 2019

    Just started this process. Choosing to let go of credit cards is scary and hard. Choosing to start this process is embarrassing. Until you talk to them. They made this process less scary. I know they are there to support and help me be debt free. Living debt free? Sounds AMAZING. I can't wait to get there.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 23, 2019

    All the representatives were very professional and informative. Overall it was a very comforting experience for something that is very stressful and intimidating. I have recommended National Debt Relief to family and friends and I know that they have begun the process as well and had very good experiences as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 23, 2019

    I was trying to pay off some credit cards. I have good credit and I didn’t like the idea that I owed. So when I got back on my feet, signing up with a settlement program was one of the things I wanted to do and try to get things done. Some people say a settlement is not as good as paying them off but I wanted so good to face it and get it done.

    I looked at different financial companies and after talking to National Debt Relief, they seemed like a better choice. I signed up with their debt settlement program. They gave me an idea of how many months it was gonna take for the amount that I had. Then they just pulled up what I had and told me how much I needed to send each month. Right now, I'm a little bit halfway of the program. They told me that they'd keep the creditors off my back, as far as them contacting me. They also told me that I had their protection and that they can get these settlements done.

    I didn’t like the payment plan but it's based off on how much debt I have. And when it comes to customer support, they have been good. They're very friendly. I give NDR quite a bit of money each month, and we had a little family situation where I needed that money. I called them and talked to them about holding off on pulling it out, and they were very cooperative about that. They've taken care of a few settlements and it feels good to get rid of something. Overall, I'm happy.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi John,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

    Verified purchase
    Process

    Reviewed Feb. 23, 2019

    National Debt Relief had the commitment to have my debt resolved in a matter of four years. Signing up for the program was an easy process. The payment plan was manageable and it was less than what I was having to manage with individual creditors. When one has debt concerns, it's a little uncertain but National Debt Relief has been very wonderful to work with. I hear from them every time they make a settlement with the creditor and there's a periodic check-in. There's also a web portal that I could constantly see how the program is being managed on my behalf. I had four accounts that went into the program and I'm now down to my last one. The program has been very successful and easy.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Feb. 23, 2019

    I had put too much on credit cards and the minimum amount was all I could make. That wasn’t getting it because the interest charge often was more than the minimum payment. I called Debt Relief and the terms that I was quoted seemed doable. Signing up was okay except it was a little rushed. I didn’t have a computer at the time, and I had to borrow one to set up to complete the enrollment process. Also, I don’t think I was told that I was gonna have to report the debt when the creditor settled. That amount was gonna be reported to IRS as income, and it put me over with the tax changes this year. I had to pay back because of that increased income reported.

    When I do the math for three years and the amount I pay each month, I'm saving because I'm saving the interest. I was hoping it could have been less, but it was the best that NDR could do. I've already made it through a year I keep thinking that I can make it through two more years, and that's taken away some of the hopelessness that was there before.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 22, 2019

    So far my experience has been excellent! I have no complaints. People are friendly. I didn't feel like a bad person for having my debt. I was able to explain my situation. The process of setting up is well worth it. I feel relieved already.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 22, 2019

    Nathan was extremely patient and helpful answering all my question during this trying time. He took the time to answer all questions and made sure I was comfortable before moving forward to the next section. I really appreciated his words willingness to put me at ease in the process and help me understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2019

    Aries ** was the representative that helped me and she was so nice, kind, helpful, and patient. She made everything very easy for me to understand. I had contacted a different company previously and the man was so rude that I chose to continue my search. Good customer services goes a very long ways. Thank you National Debt Relief!!! You have taken so much pressure off of me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 22, 2019

    Customer service representatives are very helpful with clients. Satisfied with the debt relief service they are providing and will recommend to others clients in the future. I am very happy with the services that provided by debt relief program. It will make life easier and comfortable with payments plan.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 22, 2019

    Joseph ** was the person I talked to first and I have to say I have called just about every year at least once and have never felt comfortable enough to take the leap of faith with debt consolidation. Joseph answered all my questions and made sure I was comfortable with any decisions I was making. He didn't hurry me at all. He even called back to make sure I wasn't having any second thoughts and to ask if there was anything more he could do for me to help make my decision either with NDR or without. He made it clear I did not have to make a decision this moment and if I was not comfortable or sure on what he was saying I could talk to someone else if need be. He was quick to answer every question and was so polite and patient. Once I decided to take the leap, everyone I talked to from that point on was just as friendly and made me feel like I really did make the right decision.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 22, 2019

    Everyone was very helpful and compassionate. They explained everything in detail and were very helpful in the approval process and the set up of my account. The welcome call was very helpful in explaining everything that was available with the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 22, 2019

    She was very intelligent and courteous. She demonstrated patience and helped me navigate the process seamlessly. I also appreciate that she offered me help moving forward. I would highly recommend her as someone who demonstrates all the traits you would want in a customer service representative.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 22, 2019

    Very helpful as far as consolidating all my credit card debt into one payment. Falling behind now this gives me a chance to not only catch up and breathing room but eventually pay everything off. Very Helpful. Instead of multiple payments, now it's just one payment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 22, 2019

    Everyone has been very friendly with questions I had (Ciarra ** and Bianca). I read the many pages of the contract and was quite overwhelmed until Ciarra explained them to me. I feel relieved that I can finally manage my debt that has been a burden and even though I have paid them on time, it has been hard for me because I am a senior on Social Security and retirement pay from the City of Montgomery. Thank you for being so helpful.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 22, 2019

    I was super nervous about calling the National Debt Relief, but both agents walked me thru everything that I needed! Thanks so much. I look forward to working with you guys and I can't wait to be debt free. All the information was explained in a way that even the average person could understand.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2019

    I like how professional the representative I spoke to was. Very customer oriented, and very positive attitude. Great customer service. I don't have anything negative to state, on this form, about this service. I'm new to the service. I found out about it from the BBB.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2019

    Kelli was great, she answered all of our questions and was very friendly. Would recommend to anyone looking to consolidate debt and isn't looking to buy a house or vehicle in the near future. I just wish I would've called sooner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 22, 2019

    I had such a feeling of dread when I made the initial phone call to National Debt Relief. Isaac was on the other end of the phone, and he immediately put me at ease. He walked me through the enrollment process, answering all my questions thoroughly. I feel like I can breathe easily again! I would highly recommend the National Debt Relief program to anyone in need of help from overwhelming debt. Thank you so much!

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES