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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 132 Reviews 25835 - 26035
    Verified purchase
    Staff

    Reviewed March 6, 2019

    Elijah ** was a joy to work with. He took his time to go over everything and made me feel more comfortable about my decision to go with your company. I didn’t write down the name of the Client Success Team member but he was also thorough and patiently went over everything. I’ve already recommended you to my sister.

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    Customer ServiceTransparency

    Reviewed March 6, 2019

    My overall experience was quite a long procedure. I emailed at first because I do have trouble hearing on the phone and it was very good because then I could take the time to go over the documents. The explanations were precise and to the point. I only had a few questions which were all answered.

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    Verified purchase

    Reviewed March 6, 2019

    It was a challenge to come up with such a large amount monthly however in the end it has paid off the peace of mind I have. Experience has been great and I am now able to begin rebuilding my credit. It slow and steady.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 6, 2019

    NDR stood out more compared to other companies. I consulted with an agent and it sounded like I was in good hands, so I just went with them. I had to make sure I crossed the T’s, dotted the I’s on my part and the enrollment process went smoothly and quick. I told them my situation and they did what they said. They were cutting my debt more than half so I can pay it off quicker. NDR helped me ease my mind that the debt could end sooner, and it’s gonna impact my life financially, when everything is settled. My payment is $634 a month, now to 2020. It wasn’t gonna be so much longer down the road. In 2020, I would have that much more to go towards my family and my expenses, to take care of them.

    I’m closing up one account this month, and then I’m on my last account that we’ll settle, which I was impressed with how low the amount that I had to pay now. I talked to different people at NDR when they call and they were informing and helpful. They’re just personable. I got along with them. They sound like they understood. They didn’t sound like your typical customer service. Everything was very clear. It just sounds like I’m talking to a neighbor or something. They can call me whenever, and just say, “Hey, this is what’s going on and where you’re at.” I felt really comfortable. I felt like they were on my side. I’m impressed with everything and I can’t be more than happy. I even recommend my wife to get set up with them and see what they can do.

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    Verified purchase
    Staff

    Reviewed March 6, 2019

    There was a time when I couldn't get out of a hole and I couldn't find a loan that was big enough nor anyone who would wanna help us. I got a settlement through NDR and their reps were very helpful. Enrollment was simple too. Currently, I'm almost done settling and I have been impressed with the simplicity of NDR's service thus far. They worked extremely well with me on the payment plan. Being with NDR has improved my life thus far. Now, I have less anxiety over all my debts. I'm completely satisfied with this company. Their service has been worth it.

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    National Debt Relief
    Response from National Debt Relief

    Kylie, thank you for taking the time to share your experience. We're really happy to hear that things have been working out well for you so far. If there's anything else we can do help make the process better for you, please let us know.

    Verified purchase
    Process

    Reviewed March 6, 2019

    I had gotten something in the mail from National Debt Relief. I saw something there and looked it up. The enrollment was simple. We’ve been in the program for almost a year and have reduced our debts. Although there is a fee that we have to pay, it’s not as much. It’s as if I had to pay every penny back though. Knowing that the debt is gonna be eventually paid and that we're taking the right steps to get it paid off takes a lot of stress off.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 5, 2019

    Every one I have had conversations with have been very helpful. They went over everything in detail and answered all of my questions. They went over all the emails I would be getting and explained what each one would be and told me how to handle each one of them in detail.

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    Verified purchase
    Customer Service

    Reviewed March 5, 2019

    Most of my debt has been settle for 75 percent of what I owed and they take 20 percent so no money is saved. They do not work hard to settle your debt and you can still be sued and your credit really drops. They don't disclose everything to you in your phone conversations with them which makes it seem like a great deal. You better read the fine print before you sign with this company.

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    National Debt Relief
    Response from National Debt Relief

    Hello Colette,

    Thank you for bringing your concerns to our attention. We want every client to have a great experience with us. A member of our team will be contacting you directly to review. If you prefer, you can also call us directly.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 5, 2019

    Very responsive, friendly and helpful on the phone. Just started but the experience is positive so far! I do feel that they should explain in further detail exactly how the process works in order to ensure folks understand what they are signing up for. To be clear I was not confused but could see how others may not fully understand.

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    I have a lot of financial hardship for years. I finally learned about National Debt Relief and called today! This is a professional and efficient service that has been in business for years and understands what it takes to help with debt consolidation. I am very lucky to have been helped by National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed March 5, 2019

    The team was very helpful throughout the whole process. They made everything easy to understand on what I need to do on my end. They guided me through the whole thing and made my process so much easier. They made me feel like they care and truly want me to get over this hardship. I would definitely recommend this to anyone going through the same thing.

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    I have had a wonderful experience and been fully informed of all the options and help that will come my way from the NDR team by Edgar and Kierra. I am looking very forward to the relief I will experience.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 5, 2019

    I call to get answer about my credit cards after losing my job and my husband became sick, I was unable to make payment, I received excellent service from Mir ** and also the welcome rep. The process was explained to me and my questions was meet with expectations.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    Thank you very much Gilbert ** for making me feel comfortable and secure during our conversation. I know this is the first step for me and I am happy I took it. Thank you for answering all my questions and being so understanding.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    The call went quickly just like my rep said. He was very knowledgeable and friendly, every question I had he knew the answer and took his time explaining it to me. I would definitely recommend to a friend. Thanks, Jonathan **.

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    Verified purchase
    StaffProcess

    Reviewed March 5, 2019

    Throughout this process everyone I spoke with was very professional and knowledgeable. I spoke with Lance **. I am very relieved that National Debt Relief has been able to help. The team does a great job! I would highly recommend this agency to other people trying to correct their debt issues and reestablish a good credit rating.

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    Verified purchase
    StaffTransparency

    Reviewed March 5, 2019

    We talked to Greg ** to get our debt relief started and he went above and beyond what he had to do it to get us started and going. The Welcome Team Kim **(?) and (?) ** were very helpful and explained everything so I could understand it. Everyone really made our experience a wonderful experience. Thanks to you all.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    Both the specialist that helped get me signed up and the specialist that took my welcome call were amazing. They were patient and kind. They went over all the details of the documents that I needed sign. So far so good.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 5, 2019

    Adrian was knowledgeable and put my mind at ease regarding the NDR program. I wish I had found it sooner! Adrian has great customer service skills and made me feel like he genuinely cars for NDR clients and their success. The Client Success team member that I spoke with during my Welcome Call was also helpful and polite.

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    Customer ServiceProcess

    Reviewed March 5, 2019

    I am about 3 months into the program and not much to report as of yet. My monthly payments are coming out timely with no issues. I will say that so far the customer service has been fantastic. It was a very simple process getting started. Settlements should get started soon but we will see. Looking at some of the one-star comments has me a bit worried but I am just hoping that this gets me out of debt and onto a better track.

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    Verified purchase
    Process

    Reviewed March 5, 2019

    So far the process has been very professional and I am very satisfied with the debt relief program that I have signed up for to help me get out of debt sooner than I had expected with less money that I had to pay to get out of debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    I recently enrolled with you guys for the debt relief program ya'll offer. It was easy to understand, you guys answered all of my questions, and have been very helpful getting me set up with all of this. I have had to call back a couple of times, and everyone I have ever dealt with at your agency has been very helpful and polite.

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    Very knowledgeable and informative. Will keep me informed on all matters pertaining to this matter. All information given was direct and to the point. I would recommend them to all of my friends and family if they ever need you. You were very thorough with your presentation and friendliness. I give your reps a thumbs up!!!

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 5, 2019

    I had an excellent experience with National Debt Relief. The process was explained to be in detail, all of my questions were answered to my satisfaction. The CSR was thorough, very courteous and well informed of the business. I just opened this account so I'll have to wait to see how things go but I feel confident all will go well.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 5, 2019

    The process has been easy and painless up to this point. The people have been nice. Help answer any questions I had. I feel like they will continue to help me get through this process as we go forward to debt free.

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    Verified purchase
    Process

    Reviewed March 5, 2019

    Lonnie was amazing to speak with and answered all of my questions thoughtfully and correctly. I was afraid this process was going to be long, drawn out and hard and with Lonnie helping me through the process it was so easy and didn't take as long as I thought it would be. I would highly recommend this program to anyone that just doesn't know where to start to get the financial freedom they need!

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    Everything from start to finish went incredibly smoothly. My representative was very knowledgeable and helpful when it came to figuring out a program that worked for me and my budget. I am excited to be getting out of this stressful debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    I spoke with Mantise (I hope I remembered correctly) on my Welcome call. It was difficult to catch everything she was saying & I had to ask her to repeat & slow down (several times). She was telling me about forms I needed to return and I had some questions which she was unable to answer because, as she informed me she was "reading from a script." I suggested that she read slower so I could get the information correct - she became rather irritated. I hung up from her. I called my debt specialist and he answered my questions very clearly. It was not a very welcoming experience talking to a person reading a script who spoke fast and could not answer my questions, but Daniel **, the person assigned as my debt specialist was very calm, positive and able to answer my questions so I understand exactly what to do.

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    National Debt Relief
    Response from National Debt Relief

    Hello Carol,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly.

    Verified purchase
    Customer ServiceTransparency

    Reviewed March 5, 2019

    Ryan, on my initial call, and Tia, on the welcome call were both customer-oriented. My questions were all answered and the process explanations were clear. I did some research and the BBB A+ was a big factor in deciding to use National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed March 5, 2019

    We set up our debt relief with Duane ** and then had a confirmation call. (Forgive us. We/I forgot her name.) They were both very kind and knowledgeable in regards to the process. We are stressed out, but they made the information collection and verification go smoothly. We are hoping the next 6 months goes well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 5, 2019

    I felt very comfortable with the whole experience, Marisa was very knowledgeable as well as the person who gave me my welcome call. I look forward to having this credit card debt resolved once and for all. Thanks and I appreciate all of the help in resolving these debts.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 5, 2019

    Relatively quick process. Getting enrolled was easy and straightforward. All of the customer service representatives that I spoke with knew what they were talking about and gave consistent info. Thorough explanations given. All questions answered. Would definitely recommend to others.

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    Verified purchase
    StaffProcess

    Reviewed March 5, 2019

    Eddie ** was a great help and was very thorough in the process!! Fast, efficient and to the point! If you are fast help and willing to meet them halfway this is the place. Take call and see if they can help, you have nothing to lose!

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    Verified purchase
    Process

    Reviewed March 5, 2019

    So far, I've been very happy with the process with National Debt Relief. Getting to a point where you have to find help is something you never plan for. It's embarrassing and you feel defeated. However, NDR has made the process a little less difficult with their professionalism and kindness.

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    Verified purchase
    Customer Service

    Reviewed March 5, 2019

    Odd that they should ask for a review since they haven't done anything for me. So far, I've received a lot of scripted calls, and I've been going through the motions with them. The service hasn't been personal, very robotic and cookie cutter. Ask me again, once they start paying off my debts.

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    National Debt Relief
    Response from National Debt Relief

    Hello Leon,

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

    Verified purchase

    Reviewed March 5, 2019

    Very good explaining what is happening what is going on. Very please with all who has help me to get. Thank you all. I would recommend you to friends, and family members, you all have treated me with respect to my debt problem.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 5, 2019

    Our Nurse was very helpful and explained what l needed to know about the program and answered anything questions that arised. He was very pleased to talk to. I would recommend him to anyone. He was very easy to talk to and understanding

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    Very good service. Highly recommend to take care of debts. Very efficient and Will look forward to sharing experience with this company. I don't know how else to express everything. Excellent and fast. Good good good. I found Outlook about this through through antes ad on the radio. I Will take all of this into consideration forma what has been done for me.

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    Verified purchase

    Reviewed March 5, 2019

    I am pleased with the service I have had. I am new at this and there is a lot of paper work, but I am sure it will all be handled in a positive manner. I look forward in the future to be debt free. I have been scammed, last year, and my identity stolen. Also, my social security. The debt was only half mine and scammers paid down the loans and took it out the next day. The credit card companies added it onto my balance. I spoke with them and told them it was fraud, but they said I had to pay it. Therefore, I needed help to get my debt paid off. This action caused my credit cards to go well past my limit. I will be glad to resolve this.

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    Verified purchase
    PriceStaffTransparency

    Reviewed March 5, 2019

    I had some bad credit card debt and also had a large business loan that I took out. When I called National Debt Relief, they were so nice. They reached out to me by email and I thought of trying them out. They thoroughly explained everything and they were really communicative about every single solitary detail. The enrollment process was very easy, as well. They do consolidation with settlement for me and I only have two left to close out from the five credit cards. I had a really big one that was the main issue, and the rep told me that that would be the big one that took me some time to pay off.

    Additionally, it’s really not expensive with NDR at all. And that’s what’s really helped me because I’ve been able to still pay on this business loan that I also have. We also bought a house that needed a bunch of work and with NDR's service, we were still able to work on our house. It didn’t affect my husband’s credit too. Overall, NDR has been wonderful. I would recommend them to anyone.

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    Verified purchase
    Staff

    Reviewed March 5, 2019

    I was having health and financial issues and then one card and another would get torn up. I just gave up. I signed up with National Debt Relief since I heard so many good things about it. The enrollment process went well. They made me feel assured that I was gonna be alright and that they were gonna help me resolve my issues without filing bankruptcy. They gave me information and they looked at all my debts and made sure that I could afford the service.

    They also assured me that working with them is okay and that they'd help me because I was really skeptical about this. I was scared because bankruptcy is also something to think about and getting behind on a bill is scary. Thus far, they have resolved three issues and working on two more so I feel really good. Also, the negotiators have been great and understandable. We've already accomplished a lot. National Debt Relief has given me a great amount of relief. I'm glad I found them. I recommend them to others.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 5, 2019

    I fell behind on quite a few of my creditors and in finding a way to try to keep a good standing with my creditors, I opted to go with National Debt Relief to help me try to at least pay off my credit. The program is straightforward and easy to understand. Basically, you open up a little savings account and from that savings account, they withdraw. There are people that represent you when they come down to your creditors when the collector is calling and they make that very easy to do. They receive all the phone calls and take over everything that has to be said in a professional manner. Sometimes, one doesn’t know how to communicate with creditors or doesn’t know how to communicate very well. With National Debt Relief, it relieves you of that stress.

    The enrollment process was very simple. It was just a little lengthy as far as the questions. You have to come down and say how much you owe with the mortgage and with the electricity, how much you’re paying for gas, etcetera. They take all of those things into account and add them all up. Then they’re better able to tell you whether you qualify to get help or not. Also, to qualify, a lot of your loans have to be past due and that was very hard for me to do because I was current with all my loans, except that I was making the very minimum. I just never saw the light. So one scary thing is that you have to go negative for more than 60 days and that does impact your credit score. After that, they look at how much you owe and how much you make. I believe you have to be employed and with those things, they’re better able to help you.

    I’m probably halfway through paying off my debt at this point and it’s been going very good. I’ve been making my monthly payment and they handle the rest. Come March 31st, God-willing and Godspeed, I should be paying off my first huge debt. It was almost $5,000 that they negotiated on it. The negotiator was also very professional. He answered all my questions and he did not move forward with anything until I 100% understood exactly what was going on and what was gonna be done about it. So he was very thorough and patient. At these times, patience is the key with the consumer and me specifically because I was not just frustrated but I was flooded with a lot of questions on my mind and with stress. Talking about lawyers and lawsuits scares people sometimes.

    He really hit a chord with me because his patience to answer all my questions and his professionalism seemed like it was a sign that I was talking to the right person. With him, I've felt very calm. He told me that they wouldn't have to go to court but if I had to go that way, they would have someone to represent me. He told me that I had nothing to worry about and nothing to lose and that I can cancel anytime. He also said that they may be times when I need the extra money and I can just call in and get from my savings or stop a payment to help me out. Everything is very controlled and relieving on the consumer’s end.

    They also gave me three ways to communicate with them – by mail, by email and through the phone number. And their system is working for me. In fact, I have recommended two of my buddies to it. I’m also actually seeing my credit score go up now and my money is being maintained. Working with National Debt Relief has really helped me to learn a word and that word is "budget".

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    Customer ServiceStaff

    Reviewed March 4, 2019

    Very good experience with everyone I've spoken to so far Adrian, and Angel very polite and informative conversations. Very appreciated thank you very much. I would and plan to suggest the company to who I may come across in the future.

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    Verified purchase
    Transparency

    Reviewed March 4, 2019

    Information explained in detail. Still a little scared. I pray in Jesus name this helps get my out of debt as stated several times. It took over 25 years to recover my credit. Not in a great place but better than it was.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    Everyone was very professional, and had full knowledge of their product. They made sure that I was comfortable in answering any questions that they may have had. They were also helping me fill out all the forms... Job well done by all...

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 4, 2019

    The 2 representatives who helped me, Eli ** and Ed ** were both knowledgeable & informative. They walked me through this process step by step. They were very helpful. This is a difficult situation... Both Ed & Eli made me realize there is a solution to our financial struggle. I would & will recommend NDR to friends.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 4, 2019

    When I spoke with Edward ** today I finally felt that the debt I have been dealing with was finally going to become something more manageable. My welcome call with Evelyn ** just reinforced the ease I now feel. Both parties were welcoming and helpful and never made me feel ashamed about the debt I incurred only hopeful that this can be resolved.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    I've just signed up so I can't give an opinion about how well the program works. However, I can say that the agents that I dealt with are very professional and took the time to insure that I understood everything that I needed to know about the program.

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    Verified purchase
    Customer Service

    Reviewed March 4, 2019

    Matthew and the welcome call gentlemen were very pleasant to speak with and didn't judge me as I was so embarrassed of my financial debit. I really appreciate their kindness and reassurance. It is already making me feel better to get out of financial debt.

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    Verified purchase
    StaffProcess

    Reviewed March 4, 2019

    Enrollment was quick, easy, and the team was very helpful in making sure I fully understood the process and seemed to be working to help me gain greater financial freedom. Although this is not a process that anyone would necessarily enjoy doing, I would definitely recommend this to others seeking a way out of credit card debt.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 4, 2019

    This was such a terrifying decision, but, I'm so thankful for the amazing people who walked me through it. I have hope for the first time, in a long time. The phone calls were long, but, informative and necessary. Thank you for your assistance. My husband and I appreciate it.

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    Verified purchase
    StaffProcess

    Reviewed March 4, 2019

    I have just entered the program and I find everybody to be very helpful so far. Everybody involved went over every detail with me and answered any questions I had. As this program starts, I am sure I will have more inquiries.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed March 4, 2019

    The service that I received was excellent, I had great communication and detailed review of what this program provides. I am glad for this program to help me on my debt. I am glad for the help and services that you all have provided for me to resolve my debt.

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    Verified purchase
    StaffProcess

    Reviewed March 4, 2019

    Everyone has been extremely helpful and made this process as painless as possible. I actually felt very relieved after the information I had received. Looking forward to this journey in clearing up my debt with the help of each and every single one of you.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    The staff I encountered were very professional and informative and helped to ease the stress I was under. If you find yourself in a financial bind you are not going to find a better debt reduction company than National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed March 4, 2019

    I was very please with how fast the process was and that the account agent/welcome agent was very helpful. The account agent was very thorough and made sure that I understood the process and wanted to help resolve my debt.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    Great people to work with! Quick responses to all my questions! I feel like I will be able to sleep better at night, knowing that I have this company in my corner. I accrued too much in medical bills, and had to rely on credit cards. Thank you, NDR!

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    I was very pleased to deal with them. They were very helpful. They helped me to see the light at the end. They were very polite. They know what to expect and told me what I can expect. I would love to tell you, thanks.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    I am so pleased with the way I have been treated by Ed and the Welcome agent. They were very thorough and kind while helping me. I just called on Friday and am already set up on Monday. Thank you for all your help!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 4, 2019

    Very friendly and helpful. LaShinda and Paul were very pleasant. LaShinda stayed in contact via Email through the signup process which was great as my schedule is difficult to work around. I just signed up today so at this point, I am very satisfied with all services. Thank you.

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    Verified purchase
    StaffTransparency

    Reviewed March 4, 2019

    Everyone was great to work with. They took the time to explain things clearly. I am only in the beginning of my debt relief with them but I feel at ease at this point and look forward to working with them to get my financial life back on track.

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    Verified purchase
    StaffTransparency

    Reviewed March 4, 2019

    Everyone I spoke to was patient, helpful and knowledgable. Great experience. They explained everything to me and answered all my questions. I like the fact that NDR has a good rating with the Better Business Bureau. I would recommend NDR to my friends.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    Ms Alyssa ** was very patient, professional and helpful in helping me and providing information to the questions I had. My experience with Ms ** and the welcome team has put my mind at ease about the decision I have made in trying to resolve my debt.

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    Verified purchase
    Staff

    Reviewed March 4, 2019

    I have been extremely pleased with the services we are receiving from National Debt Relief. They are delivering EXACTLY as promised, and our debts are gradually disappearing one by one. Yes, our credit took a significant hit -- but we were told to expect that so it is no surprise. I am impressed with the professionalism, courtesy, and compassion with which we are always treated. Highly recommended.

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    Price

    Reviewed March 4, 2019

    I have credit card bills that I couldn’t pay and I gave National Debt Relief a call. The cost is reasonable. I’ve been with them for about a year now and they have consolidated all my bills. I send them a certain amount each month and they make arrangements with the bill companies. They make offers and they take settlements. I already had one debt paid off and I’m paying off another one now.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 4, 2019

    I had co-signed for my daughter’s student loans and the company was doing things that I don’t even think was legal. They were calling her grandmother and friends of mine that had no connection to any of it and they were threatening her. I've had enough and I went through the Better Business Bureau, and I found National Debt Relief. I went to the Better Business Bureau to make sure they were legitimate and that they had a decent rating. I didn’t want a company that wasn’t trustworthy.

    My overall experience with National Debt Relief has been positive. The enrollment process was easy. They explained what they were doing, why they were doing, and how they were doing it, so I felt like they informed me very well and helped me to make the decision. National Debt Relief is settling the debt. The student loan company no longer calls me and no longer calls and yells at my daughter. At this point, a year in, I am exactly where I expected to be.

    The interactions I've had with the representatives from National Debt Relief have always been positive. They always encourage me to go online and look at the account. They don’t just choose to pay something off. They talk to me and they get my approval to pay things, so I’m favorably impressed with them. They are not high-pressure and they don’t threaten me. I get my money’s worth and I am happy with the service that I get and for what I pay. It is a good program and I am starting to see a positive outcome in the rebuilding of my credit. My credit took a really big hit, but now it is starting to slowly creep up again because I am not showing the late payments and stuff for the student loans.

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    StaffTransparency

    Reviewed March 4, 2019

    We have an overwhelming amount of credit and we're going through a couple of hardships trying to pay this stuff. We went with National Debt Relief for debt settlement because of the rating they get with the Better Business Bureau. The enrolment was pretty easy although, I was kinda confused a little bit about how it worked. Also, I had really good interactions with their reps. We weren’t sure and we had a ton of questions about it but they were really patient with us and explained everything thoroughly. And the payment plan that they set us up with worked with the hardship we're going through and it looked great. They've helped a lot, so far and I feel good about NDR. I would absolutely recommend them.

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    Process

    Reviewed March 3, 2019

    I’ve lost a job and I was going back to school. I had financial burdens and decided to seek National Debt Relief’s services. I had to tell them who my debtors were and they worked on everything. They linked me up with a company that’s paying off everything in one lump sum and it’s supposed to be done within 30 more days. I've been in the process now for about a year and a half and I’ve been happy with everything. If you have debt, National Debt Relief can help get everything resolved.

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    Customer ServiceStaff

    Reviewed March 3, 2019

    The enrollment process at National Debt Relief was easy. I have a bi-month payment plan. We negotiated what would work for me. There’s so much that they take out of my account each month and apply it to the debt. We paid off a few of the debt and I'm halfway in the process. I feel very comfortable working with the negotiator and they have a place you can call in where they answer your questions. NDR helps get the debt down quicker. It’s a good company to work with.

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    Customer ServiceStaffProcess

    Reviewed March 3, 2019

    I wanted to pay off my credit cards. I was paying them off for $700 a month and it wasn’t paying them down. I got in touch with National Debt Relief and asked them how I could make this work and how I can make it beneficial to me because I was in a rut. Enrolling with them was great. But one issue I had was not understanding clearly what the installment fees were gonna be as well as the initial fee once the debt was settled. Even so, the process was concise. When the negotiators called me and asked me for information and if I was okay with the settlement, they were very informative with me when it was settled and what I needed to do.

    Also, I have income from family and somebody had sent me an offer to sell and obviously, it's still in the estate so I can't even sell it. But NDR forwarded that to me. That was very kind of them and I was very thankful that they did that even though I threw it away. It was nice to know that if they get a mail that has nothing to do with the process, they're going to forward it to me.

    I am also paying less than what I was paying before. Now, I pay $614 which is completely doable. I'm happy with that. I only have a year left to pay on it, so I'm satisfied. National Debt Relief definitely has helped me. I didn’t know before that the payment was negotiable, so it was nice to talk to somebody and negotiate it. After this experience, I know a lot more. I'm very happy with the customer service that I received.

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    Reviewed March 2, 2019

    Very nice and understanding and did do everything to work with you and. I would recommend them in the future. I did not know what to do in a Situation until I took my chance and called. I was so relieved That there are people out there that really care about you and you have Proven that.

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    StaffProcess

    Reviewed March 2, 2019

    Everyone that I have worked with has been amazing. I feel very comfortable so far with entering this program. I can almost see the future after this. We look forward to working with you. I already referred you to co-workers.

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    StaffProcessTransparency

    Reviewed March 2, 2019

    Every representative I spoke with from National Debt Relief was a pleasure to speak with. They're highly professional and have the patience to explain every detail of the program. Keep up the Good Work. I highly recommend this program for those who are considering help with their debts. I was very skeptical to say the least of any debt relief help. There are many scams out there. But they make you feel comfortable upon your decision. They're not pushy to say the least and give you ample time to make your decision.

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    Customer ServiceStaffTransparency

    Reviewed March 2, 2019

    Very helpful and made sure I understood everything in full. I appreciated that she told me to make sure that I added the 1888 number to my phone to ensure it would not be blocked as that would be a call from NDR. Although the phone call was a little long, I was very happy with the level of transparency and felt confident that NDR was the route that I should take to secure my financial freedom.

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    Customer ServiceStaffTransparency

    Reviewed March 2, 2019

    Everyone was very helpful and easy to work with, explained everything very well. I can't wait till it really gets rolling. All of the specialist took the time to answer all my questions and concerns and reviewed everything in detail so I could understand how the process is to work.

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    StaffTransparency

    Reviewed March 2, 2019

    I spoke to 2 representatives to find out what are my options to get free of debt without messing up my credit score in the long run and I was satisfied with their explanations. I'm still new in this issue and will 90 to 120 days to have a better evaluation. Thank you.

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    Reviewed March 2, 2019

    So happy to be a part of this company! Everyone has been amazing! From the moment I picked up the phone and finally made the choice to my welcome call this morning! Thank you so much for helping me get started to a better debt free life!

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    Customer ServiceStaff

    Reviewed March 2, 2019

    Pablo Was able to assist me and answer all the questions I had via email, he was patient with my lack of time to attend calls and very responsive to all my emails. He explained all the terms and conditions and made sure I understood all the information. As for the welcome call, the person felt more like a robot, informative but monotonous.

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    Customer ServiceStaffProcess

    Reviewed March 2, 2019

    My overwhelming debt was stressing me out. One of my friends told me that they went with National Debt Relief's services and it helped them so I decided I'd try it. Enrolling with them was easy. All I had to do was give them the information that they asked for and they took it from there. So far, so good. They have been good to me. They call me, send me emails, and check up on me every month letting me know how much I owe and how my stuff is going. If I didn't respond to their email within a certain period of time, they would call me and ask me if I've gotten the email and if I've gone over it. Then, within their emails, they would ask me if what was within it was what I wanted and to comment "okay" if it was. If I do that, they would then go ahead and comment that I have confirmed.

    The negotiators have also really worked hard on making sure that I get the best deals. They reached out to the people that I owed and they told me what they were offering. A lot of my debts were settled at more than 50%, which was really good. I couldn't beat paying back 60%! I didn't have to decline a settlement since what they were giving me was better than what I had before. I was really happy about that.

    NDR's program has also helped me make on-time payments. They made sure that I wasn't late. I didn't call and say, “Oh, I can't pay it this month.” It was something that kept me focused in a sense that I know what I have to pay and that that is the what I have to do to get out of debt. Before NDR, I wasn’t focused, but now, I have to stick with them and know that it's gonna be okay by end of the day. When I'm finished, I would not get back into debt. If I have any friends or family who is in debt like I was, I would recommend National Debt Relief to them because NDR has really helped me.

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    StaffTransparency

    Reviewed March 2, 2019

    Both Theodore and Jaime were great to work with. They were friendly, patient, and clear in their instructions. And Theodore reached out to me multiple times to make sure that I was helped. Good work! I feel confident that NDR is going to help me get out of debt soon.

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    Staff

    Reviewed March 2, 2019

    Marc and Lisa are very knowledgeable in their jobs and very polite. I would recommend National Debt Relief if you are looking for help with credit card debt. You have nothing to lose but your debt. It was a very good experience.

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    Transparency

    Reviewed March 2, 2019

    I had a fantastic experience with Sean and Kathleen today. They read everything to me and explained to me how everything will work. I am glad I choose to work with National Debt Relief to get my debt cleaned up and back on the right track.

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    StaffProcess

    Reviewed March 2, 2019

    They representatives both read thru all the necessary documents needed for this program. I hope and pray that this is a good fit for me and will work out. I hope that I the company will take care of any debt call that I will start getting soon.

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    Customer ServiceStaffProcess

    Reviewed March 2, 2019

    What Wonderful Customer Service. The two gentlemen that helped me throughout this process were Kind, Courteous, Patient and answered any and all questions that I had. I even was provided a direct ext # as to provide DIRECT contact with whom helped me from the beginning so I don't have to call back and speak to someone else. This kind of service has helped having a peace of mind in moving forward with confidence that I will reach my GOAL of becoming debt free. Thank You for this kind of exceptional service!

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    Staff

    Reviewed March 2, 2019

    I sought National Debt Relief's credit card debt services and I've been with them for about three or four months now. Their rep is nice and I feel good working with them. Working with NDR is working out wonderful for me.

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    Customer ServicePriceStaff

    Reviewed March 2, 2019

    I was drowning in debt. I contacted NDR in the past but didn’t use them then. I then thought about it some more and finally just plunged in. The enrollment process was fine. The rep called and told me what they could do for me. Then they asked if I accepted. I found that although the program cost some money to do, it also saved me money so I said to go ahead. I have three and a half years left out of a four-year plan. And we’ve settled 3 of 13 credit cards so far. Plus, I haven’t had any creditors that I had to do anything extra about.

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    StaffProcess

    Reviewed March 1, 2019

    Lisa ** was very helpful and informative. I am extremely appreciative of the help and support this program offers. Since I am a new client, I have yet to see how well it works. But just having people who can help and support you in your time of need, is very stress relieving. The rest is up to you to ask for help and work with those helping!

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    Reviewed March 1, 2019

    Finally can see light at the end of the tunnel and with our debt finally under control and a way to see a financial future the futures is looking brighter! Thanks again to debt refinance and all of their help and the ability to get out of debt without taking out bankruptcy which was not an option for me!

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    Customer ServiceStaffProcess

    Reviewed March 1, 2019

    I am currently satisfied with the customer service I have received from the staff members with this company as I began the enrollment process. Hopefully, this level of service will continue once I progress with this service in order to maintain the quality of service I have presently experienced. The Welcome Team member was very thorough when she covered my agreement contract, legal security agreement and while asking if I had questions with these forms and their service, which allowed me to feel comfortable to begin this service. The Credit Counselor (Josh) who assisted me at the beginning of this process, was very professional and polite as we reviewed my credit needs and to find the appropriate service to meet those needs.

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    Reviewed March 1, 2019

    All agents respond to a call right away. No waiting for a long time, that make me so satisfying and answering all my question that I need. So thank you for all the team of National Debt Relief. It's nice doing business with your company.

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    Staff

    Reviewed March 1, 2019

    Extremely professional and easy to do. Nobody talks down to you and is there to help. They make you feel as if anything is possible in times where you may just feel it’s rock bottom financially. So glad I took this step into financial freedom.

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    ProcessTransparency

    Reviewed March 1, 2019

    Overall experience and process was fast and great. I was explained well how the program works and was always responded to in great time. Made me feel comfortable with the process and program I have joined. I hope to get back good results with my debts and finally feel free from them.

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    Customer ServiceStaff

    Reviewed March 1, 2019

    I was very impressed with the way Lee helped gather all debt for both my husband and myself. I never felt ashamed, nervous, or stressed. Everything, even the decision making, was comfortable and easy. Lee was very professional and easy to talk to. When I called into the Welcome Call I was put at ease. I was asked if I had questions at every part and my questions were answered thoroughly.

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    Customer ServiceStaff

    Reviewed March 1, 2019

    I'm quite pleased with the customer service at NDR so far. Agents are very friendly and make the commitment much easier to digest. I would say if I had anyone that had a thick, foreign accent I would have not followed through, not out of racism but out of fear of a scam. You guys have been great and I look forward to working with NDR.

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    Staff

    Reviewed March 1, 2019

    Your team is very knowledgeable and helpful. What stood out for me is the sincere, caring attitude, which is what is needed when someone is going through hard times. Also, most of my concerns were already addressed before it was time to ask questions, which was very reassuring. Thank you NDR, for being there to rescue me from financial trouble.

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    StaffProcessTransparency

    Reviewed March 1, 2019

    The specialist I spoke with made me feel comfortable and at ease going into the program. He explained all the Legalities and showed me how much interest my creditors were charging in comparison. I felt more confident when he explained the savings I was due to accrue.

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    Customer ServiceProcess

    Reviewed March 1, 2019

    You were thorough in explaining the process, returned calls, quickly. Always pleasant on the phone in answering my questions. I thought that your program covers all aspects of debt management, even a lawyer! I feel if I had a question or problem you would be there to help me.

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    Customer ServicePriceProcess

    Reviewed March 1, 2019

    Overwhelmed with the changes that has taken place in my life I chose to consolidated my high interest rates credit cards. National Debt Relief was my choice. After speaking with Drew ** who helped enrolled me in the program and Brianna ** who finalize my enrollment process I couldn't be more confident in the decision I've made. Thank you for providing great customer service.

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    Customer ServiceStaffTransparency

    Reviewed March 1, 2019

    I have received great customer service thus far, and they have taken the time to answer all of my questions, and explain the program. They are super helpful! It seems like this is going to be a good program for me, and I hope it helps me clear all of my debts.

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    Staff

    Reviewed March 1, 2019

    Great experience. I came in as a referral of Malou ** one of the negotiators. She is amazing and I knew I would be in great hands. All the other staff were great. Shawn the one who enrolled me and the others I worked with. Highly recommended. Hopefully I will never be back but if I do, I will come to this company.

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    Process

    Reviewed March 1, 2019

    I would recommend National Debt Relief to friends or family - they understood our situation with no judgment and only want to help. The process was straightforward and fast and we are on our way to getting some help and financial freedom!

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    Customer ServiceStaffProcess

    Reviewed March 1, 2019

    Nate was very professional and very helpful. He helped us very thoroughly with all of our questions and concerns. Lidia also did a fabulous job with our welcome call. They both made me feel very comfortable with the process. Thank you.

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    StaffProcess

    Reviewed March 1, 2019

    Everyone I felt with was very thorough and supportive! Made entire process less stressful and difficult since this is such a difficult decision to make. Thank you so much for the encouragement and support. I may now look forward to eventually being able to retire someday.

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    Customer ServiceStaff

    Reviewed March 1, 2019

    I think that this will be a big help for my wife and I in our continuing struggle with getting caught up financially so that we can eventually afford to retire. The staff seem very knowledgeable and more than willing to help us and to answer our questions. Thank You.

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    Customer ServicePriceProcessTransparency

    Reviewed March 1, 2019

    It was very easy and explained in a way we could understand the program, didn't make us feel like losers, with a follow-up call was also done to make sure we understand this. Scott ** was very pleasant to work with. Filing was very easy to do also, to wipe out our credit card in 3yrs is wonderful, not in 16, I know we paid for what we bought many times over, but the interest rates are terrible.

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    ProcessTransparency

    Reviewed March 1, 2019

    Great, everything was explain to me. I had no questions and was given everything that was need to help me do great with this program. I would tell anyone to join this company. Anyone that is going through credit problems should join this company.

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    StaffProcess

    Reviewed March 1, 2019

    I had been searching for Debt Relief help for a few months now and took time to research the best reviewed organizations because of the number of scams that I had been hearing about and the bad experiences of many. I also researched the various options for obtaining help in my situation. After speaking and discussing options with several organizations I was satisfied that NDR would be my best bet. I spoke with and communicated by email with the assigned representative, Robin ** over a period of several weeks before I felt confident and safe to proceed. Although still very concerned for all the risks involved, I signed up today.

    So far the experience has been very pleasing. Robin and Sade whom I dealt, with answered all my questions fully including the negative aspects of debt relief and gave me the confidence that I'm on the right track, and the process has been thorough and professional. I recognize that I'm only at the beginning of a journey and cannot offer complete endorsement at this stage but so far it has been very reassuring to me and I have had no negative thoughts or regrets about making the decision to choose National Debt Relief. In fact I'm happy that I did.

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    Staff

    Reviewed March 1, 2019

    I appreciate the compassion and patience shown me by the representative that worked with me, Alton **. This individual not only gave an excellent presentation using industry terms and jargon, his versatility and ability to deliver the same professional message using laymen's terminal was a breath of fresh air and enlightening, allowing me to feel relaxed, and pressure free. I also appreciated his perseverance; it took several attempts to complete the enrollment process because I was not in place as arranged. Each time I reschedule, Mr. ** followed through and contacted me as scheduled. I was pleased to have worked with Mr. Alton ** and very happy with the outcome of his commitment to outstanding service.

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    Customer ServiceStaffTransparency

    Reviewed March 1, 2019

    Excellent experience and Steve ** was professional and possesses exceptional customer service skills. I was nervous at first but his compassion put me right at ease. He did a great and thorough job explaining the program and walked me through the agreement step-by-step.

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    Customer ServiceStaff

    Reviewed March 1, 2019

    Enjoyed speaking and working with each individual I’ve been in contact with in this company. They were able to answer all my questions in a kind and professional manner. I’m hoping this ends up being a good opportunity for my husband and I.

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    Customer Service

    Reviewed March 1, 2019

    The call was very informative and I’m glad to get started with the program. I would like to thank Shannel for all her help. There are a lot of individuals out there looking for help with debts. I will let my friends know about this program.

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    Staff

    Reviewed March 1, 2019

    I have so far had a wonderful experience. Everyone I have spoke with has been very knowledgeable to any questions or concerns along with explaining everything to me. I have so far told few friends about this how much y’all have helped me.

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    Customer ServiceStaffTransparency

    Reviewed March 1, 2019

    This was a very transparent process. I feel getting this started is a good idea. The people who are talking to us are polite and are able to answer all questions well. I am hopeful that this is our best option.

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    Staff

    Reviewed March 1, 2019

    My experience with National Debt Relief was great. The person that helped me Christopher ** was so helpful, prescise, and quick. I had strong intentions with no hesitations on becoming a client. The people have been so courteous, polite & very helpful. I will recommend National Debt Relief to friends and family. Thank you very much.

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    Customer ServiceStaff

    Reviewed March 1, 2019

    The Representative was polite and responded to my questions with accuracy and knowledge. He went over everything and made sure I understood it all. He asked after every section review if I understood it and if I had any questions. He very details in explaining every section to the agreement.

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    Process

    Reviewed March 1, 2019

    Debated on debt relief options for a few weeks before I reached out to NDR, best decision I have made. Chris, the gentleman I worked with made this process easy to understand and was able to work around my hectic schedule which made it super easy and stress-free. Cannot thank him enough, and NDR. I look forward to being debt free sooner than I ever imagined possible! Now let me hold up to my end of the agreement, and be living stress-free and debt free in no time!

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    StaffProcess

    Reviewed March 1, 2019

    This company is very professional and accurate in breaking down everything to where you can understand your program that is designed for you. Everyone is very friendly and patient, and they make sure that they are available for your every need.

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    Customer ServicePriceStaffProcess

    Reviewed March 1, 2019

    National Debt Relief don’t charge you a fee for your debt. Other companies charge about $40 per month. NDR also has a paydown within two to three years debt-free. They have been excellent, on time, and really making some progress on my debt. They've been closing a couple of accounts for me. I'm midway in the process and it's looking good. Also, everyone who answers the phone is very professional. They do a great job. They follow up, send emails and they remind you to check the account. They are absolutely awesome. My credit score is going up and I don’t have to worry about anything. If I wanna add something, they immediately do it. If I wanna remove a duplicate, they’re on top of it. They call and let me know there was a duplicate posting. I couldn’t be any happier. I would definitely recommend National Debt Relief.

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    Staff

    Reviewed March 1, 2019

    Getting enrolled with National Debt Relief was fairly easy. I had to seek their services due to my overwhelming debt and, now, they’ve already taken care of a few of them. We've also established a plan for the rest of it and I still have about a year and a half left to complete the program. NDR reps were always courteous and professional, and if they didn’t have the information right then, they were able to get it then give it to me in a timely manner.

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    StaffProcess

    Reviewed March 1, 2019

    I thought my debt was something that National Debt Relief could help me with, so I went with them. Enrolling with them was easy and the reps have all been good. But I've been working with NDR for a year now and their program hasn't worked. So far, it hasn't done anything for me and I haven't been able to pay off any debt.

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    Response from National Debt Relief

    Hello Arika,

    Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly.

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    Reviewed Feb. 28, 2019

    Chantel ** and Brianna ** gave me excellent service. Chantel was thorough and informative and helped me go through the process in a nonjudgmental, professional manner. Brianna reviewed the process with me to make certain I understand what my participation involved. They answered my questions and quickly gave me the information I needed.

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    Reviewed Feb. 28, 2019

    It was great. I feel so relieved I can start answering my phone again. Everyone I spoke with was knowledgeable and friendly. Thanks to everyone who help me. I will recommend family and friends who find themselves in a bind like I did.

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    Customer ServiceTransparency

    Reviewed Feb. 28, 2019

    Communication was efficient and informative. I felt as though I was in good hands from the beginning! My consultant found the solutions best suited more me and was incredibly flexible with communication times. I didn't feel pressured or judged at any point. Thank you!

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    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Very good customer service and very helpful and very informative. I would recommend them to my family and friends. I have been trying to get this started for the longest and they made the process very easy for me. They made sure I knew exactly what to look forward to from the beginning to the end of the welcoming process.

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    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Very helpful call. They helped me understand the program fully. Offered assistance of what to do when a creditor contacts you. Provided me with access to my customized savings account through global services. I am hoping this program enables me to become debt free within the time limits that I was given.

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    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The person I spoke with was patient and answered all my additional questions. She was helpful and explained everything very clearly. She was friendly and easily understood. She also explained the process step by step. She was knowledgeable about the program and answered my questions effectively.

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    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The process was very easy and the associates were extremely helpful in answering all of my questions. They walked me through the entire process and put me in a spot to resolve my debt in a short amount of time compared to me paying it off on my own.

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    Staff

    Reviewed Feb. 28, 2019

    I would like to say that you guys helped me out so much and I am excited to be on the road to credit recovery. I am looking forward to getting all of my debts settled and rebuilding my credit. Great team support.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    Were very helpful with any questions I had. I felt embarrassed I got myself in debt. They treated me with respect. Made me feel comfortable on decision to call and get help. I would definitely refer to friends. So they won't feel bad about being in debt.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 28, 2019

    Very satisfied with the customer service I received. Everything explained well. Looking forward to working with you and resolving my debt. Things were explained well and in orderly fashion. Very pleasant customer service representative and answered questions completely. Discussed concerns and my fears were pretty much put to rest.

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    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    The staff was very helpful and explained how everything worked. I feel a little relief now with their help. I would recommend this company to assist with any needed debt relief. The process was easy and not too painful. I appreciated each person I spoke to for explaining the process. They answered all of my questions and relieved my anxiety.

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    Response from National Debt Relief

    Carol it's good to hear that we could help lift some of the stress off your shoulders. As you go through the program, please don't hesitate to reach out if you ever have any questions or concerns.

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    Reviewed Feb. 28, 2019

    From my first time talking to Josh ** at National Debt Relief and working on my debts, he was very professional and help me get all my debts sent over and help with the process to finish this up. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    I would have to say that my experience with NDR was very good. Both customer service reps that I talked to were pleasant, courteous and very professional. They were very thorough in the presentation of the program and stopped any time I didn't understand.

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    Staff

    Reviewed Feb. 28, 2019

    The reps are very understandable and knowledgeable, very patient. They took the time I needed. They made me feel comfortable. They were concerned about my needs. They were great. I will recommend National Debt Relief to any of my friends, family, and children. So far everything going fine.

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    Reviewed Feb. 28, 2019

    I have just completed the starting process today. The interview with Jolina was successful and I have gone the welcome review today. It sounds very promising and I am confident with this National Debt Relief. I hope everything will go smoothly as a plan.

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    Staff

    Reviewed Feb. 28, 2019

    Real good experience with all the girls in your offices. They were a big help and showed a old man how to get through the red tape and all the signing of the pages. Thank you so much for all of your help.

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    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    Daniel went above and beyond to explain the whole process to us. We cannot wait to get started and be debt free. We are thankful he took the time and answered every little question we had. Makes us feel more relief.

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    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Great experience. Wonderful people to work with. Look forward to the process and seeing my debt go away. Thankful for a program like this to help us out. Would recommend this to anyone out there in same situation. Better then bankruptcy for sure for all parties involved. Glad I picked up the phone and made that call.

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    Staff

    Reviewed Feb. 28, 2019

    The representative I spoke to was very knowledgeable about the subject, and was extremely helpful in getting my debt to a manageable level. Mr. ** was considerate during all of our interactions. The legal department was very helpful as well. Overall I have insofar had an excellent experience with our dealings.

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    Reviewed Feb. 28, 2019

    Even though this was a very difficult step to take, to finally seek help in trying to pay off my credit cards... I was comfortable discussing the benefits of such a move with a very informed Rep of NDR (James **). It took me years of paying and getting nowhere to finally realize, with his help, that I still could become debt free.

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    StaffProcessTransparency

    Reviewed Feb. 28, 2019

    Great company. Process was super easy and the employees are very helpful. I recommend this company to anyone struggling to pay their debts. Leon has explained everything clearly and answered every question I’ve had. I could not be happier with my decision.

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    StaffProcess

    Reviewed Feb. 28, 2019

    So far I’ve had a wonderful experience with the National Debt Relief. I’m drowning in debt and this process is allowing me to breathe again. Everyone I’ve spoken with has been extremely helpful, friendly, kind and compassionate. I have been very impressed with this organization.

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    Customer ServiceStaff

    Reviewed Feb. 28, 2019

    I had a great experience with National Debt Relief! The customer service was informative, thorough, patient and kind with me through a rough period of time. I felt relieved at the end of call! I look forward to becoming debt free and continuing to move forward with a peace of mind. Thank you National Debt Relief!!

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    Customer ServiceStaffProcess

    Reviewed Feb. 28, 2019

    Everyone who helped was wonderful. Desiree who started the process was open and honest and seemed to be more than helpful in guiding me thru the process. The welcome call was easy and thorough to verify all the details regarding the future steps.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 28, 2019

    I'm a year into the process with National Debt Relief and we have four out of five accounts resolved. Right now, I'm just concerned that I have received a couple of letters from Chase offering settlement. I scanned them and sent them over. I don't know why NDR hasn't taken the settlement or negotiate with Chase. That's my last debtor. I would like a little more communication on how things are progressing, like what's next. But everything has been good so far. Every time people have helped me over the phone, they're very knowledgeable.

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    Staff

    Reviewed Feb. 28, 2019

    Everyone, Sheila **, and others were exceptional in explaining everything to me. I am excited to get out of debt with your help and already made referrals to friends. There is nothing worse than fearing your wages will be garnished and that all you are working towards is in Vain. I appreciate the guidance and help your services provide. I can finally have peace of mind, and sleep better, knowing that I will not have a low credit score forever and feel less than. I want to be a better example to my daughters. Thank you kindly, Anastacia **.

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    Transparency

    Reviewed Feb. 28, 2019

    I feel confident that my debt will be settled and I will have financial freedom in 33 months. I am so thankful that this service exists. Matthew who did my intake and David of the Welcoming Committee were most helpful and clear in what I can expect from National Debt Relief.

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    StaffTransparency

    Reviewed Feb. 28, 2019

    My experience thus far has been excellently. Everyone I have spoken with has been very nice and understanding. Jannah explained everything with detail. With the help of you, all my husband and I are looking forward to being debt free in a little less than 4 yr. Thanks so much for all your help!

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    StaffProcess

    Reviewed Feb. 28, 2019

    My husband and I are on a fixed income. I had owned a business and I was selling it, but I still had credit cards and things from the business which were getting almost impossible to pay. National Debt Relief tried to get the amount reduced and work up a better payment with the different companies. Enrolling with them was very easy. They answered any questions that I had. So far, their program is making it easy for me to meet the obligations that I have. In fact, they have cut down the amount of money that I had to put out each month and they have settled some of my debts. It was comfortable working with them and I would recommend them.

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    Customer ServicePriceStaff

    Reviewed Feb. 28, 2019

    I got into one of NDR's programs wherein I would pay them $500 a month and they would call all my credit card companies and tell them that they have me as a client and that I want to consolidate my debt. Customer service at NDR was pretty good. However, they charge $200 whenever I settle and that they go after companies wherein I get behind. I have a few credit card companies that I'm not behind with and NDR is waiting until those debts get behind. Still, they're doing everything they said they were gonna do and so far, it has been good. Working with them has made my life easier. I just have to make one payment and NDR takes care of everything. I don’t have to worry about all the creditors calling me to say that they need this and that.

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    StaffTransparency

    Reviewed Feb. 27, 2019

    My experience with NDR has been a positive one. They took the time to really explain and repeat things to me that I need clarified. I will recommend them to anyone who may have debt problems. The counselors were patient as I asked questions. I was given several phone numbers where they could be reached in the event that I needed to contact them.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Quick, accurate and courteous response. Very knowledgeable and efficient. Appreciate all the assistance with starting the program. Was concerned about starting the program but he was very helpful with all my questions. Hopeful with the overall outcome of the program.

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    Staff

    Reviewed Feb. 27, 2019

    Honestly, I had no idea how to deal with my debt after a bad divorce, illness, lost job and no back plan. These people helped me get back on track. I’m able to manage my debt now. DEEP sigh of relief. Jose was very helpful. And I can keep my promises to outstanding debt. I’m in a very good place now, it matters that I can fulfill my financial expectations.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    The staff at National Credit Relief has been great. The agent was courteous, professional, and very knowledgeable. Agents able to answer all my question regarding to the program. I am looking forward to work with Credit Relief agency in order to fix my financial situation.

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    Staff

    Reviewed Feb. 27, 2019

    We are very satisfied with the service and professionalism we experienced with National Debt Relief, primarily Paul **. Paul was very helpful and patient in explaining how the system works. We appreciate the assistance from this company to help us get out of debt and save money.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    I just signed up with National Debt Relief. It has been a great experience. Everyone is so patient and friendly and very thorough while explaining everything. I would recommend this to anyone in debt and needing help. There is a lot of information to take in but they give you contact numbers and also send emails if you have any questions.

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    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    My representative was very knowledgeable and helpful. She knew all the answers to my questions and put me at ease with the process. She was very polite, got straight to the point and knew all the details in regards to my account. She took her time to speak with me and explain every little detail. I would most definitely recommend her services to anyone.

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    Reviewed Feb. 27, 2019

    Reached out to your services a few weeks ago and connected with Ben **. After making the decision to go forward I reached out for Ben on the phone. My experience with him was reassuring concerning my problem with finances. I would recommend Ben anytime. Can't wait until the process gets rolling.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Both phone calls I made to NDR on 02-27-2019 was handled wonderfully, first by Kaitlyn and second by Liz. Both representatives were very helpful and patient. Answered all my questions and assured me I was on the right path to completing all of my steps that needed to be done to really get the process started!

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    I just enrolled in this program so I can't give any feedback on the entire process, but so far this company has been very easy to deal with. My representative and welcome call associate were both extremely informative about the whole process and helped with any questions I had. I look forward to getting out of the mess I got myself in to and hope National Debt Relief can make it as easy as possible!

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Very nice employees that are prompt in response to any questions or concerns. They have so far made this process easier than I had expected. This has been a very difficult decision to make and they made it a little easier. Thank you.

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    Reviewed Feb. 27, 2019

    Greg ** and Simon helped me today. This is an embarrassing thing to have to deal with but they made it easy. These 2 helped me out so much and took a huge weight off my shoulders. Thank you. So very much.

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    Transparency

    Reviewed Feb. 27, 2019

    Dashawn ** helped us get this started and we had some doubts about how it worked. Dashawn explained everything, answered all of our questions (my wife had lots) and gave us a lot of his time. We feel a lot more comfortable now. We told a couple of friends about it and they're thinking of trying it too. Thanks for all the help!!!!

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    My experience was very well taken care of and informed about all the information I needed. The emails were quick and was able to have a live person walk me through every step. The help was very professional and easy to talk to. Very Happy with my representatives.

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    Staff

    Reviewed Feb. 27, 2019

    Edward ** was very helpful and informative. I feel very comfortable and confident with this company helping me achieve financial freedom in the years to come. I will definitely recommend this company for those I know who have debt that may qualify. Thank you!

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    PriceStaffProcess

    Reviewed Feb. 27, 2019

    This process I feel will be very easy and affordable compared to others. I have the feeling of relief going forward to my future. I would like to thank the people in the office that will help in the next 2.8 years of this program. I can't wait to see the success it brings.

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    Reviewed Feb. 27, 2019

    I unfortunately accumulated excessive debt after my disability of MS became too progressive and I now received SSDI and no longer work. After thoroughly reviewing NDR with assistance from Michelle and Vanessa, I can honestly say my overall orientation experience was exemplary as I'm now enrolled.

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    Staff

    Reviewed Feb. 27, 2019

    Both people I spoke to were professional and were sympathetic to my problems. I was offered a solution to my debt that I can afford and am looking forward to being debt free soon. Thanks so much for helping me with this problem.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    Mayam ** was very clear at explaining the program. I thank her for her time and help in a pleasant way, even if that situation is stressful. I felt confident with her and she gave me an answer in a very short time. Thank you.

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    StaffTransparency

    Reviewed Feb. 27, 2019

    Great and amazing reps. They explain everything with details. I'm feeling confidence and they will help me thru my debt solutions. They kind. I had questions and they explain with details and send me proper info. I receive all emails.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 27, 2019

    Everyone I have spoken to at National Debt Relief has been extremely polite, pleasant, and professional. I'm stressed out to find myself in this unpleasant financial situation, and speaking with Caly ** did so much to calm my fears and worries. It feels very good to have made a decision, and with the dealings I've had with NDR, I feel confident that I have made a good decision. The woman who called me this morning, 2/27/2019, was also very helpful and professional. I don't recall her name. Thank you all for being straightforward and transparent in your business practices.

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    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    Just started program, everybody has been very helpful and informative. We are not very proud that we are in this situation, however; both parties I have communicated with (not sure if I can give their names) have helped us feel better and not treat us like we are some type of criminals. I will update as I progress through the program.

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    Reviewed Feb. 27, 2019

    This whole experience gave me the knowledge and confidence to take steps forward. I always thought I was doing the right thing by paying the way creditors want you to pay for your debts. I was wrong and couldn’t get ahead and National Debt Relief gave me my life back. Thank you.

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    Staff

    Reviewed Feb. 27, 2019

    They have giving me the right tools to get myself out of debt and back where I need to be. They have also be really great to work with. They are caring and very understanding about your issues. Happy they are helping me.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    National Debt Relief was very helpful and professional. They make a difficult process seem easy and achievable. The representatives are professional and answer any questions that you may have. I would recommend this company to anyone who needs help with their debt.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Starting up was very easy and I retained my dignity. The persons I spoke with on the phone were articulate and enunciated well so there was no problem understanding what they were saying. And they were nice, too. They made the process pleasant.

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    StaffProcess

    Reviewed Feb. 27, 2019

    By starting this program, it has taken a lot of pressure off me. I will feel better as I begin to see some progress. Everybody was especially helpful. It was easy to get started and finish. I can now look forward to the future.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    The representatives explained everything very well. From the first call to the welcome call they made me feel I was making a good choice as to why join the program. It was referred by a friend who loves how much they have helped her out. My first time in this program and I'm confident the experience will be worth it. I'm just excited to know that I will be out of debt soon then 15 yrs as I was only able to make minimum payments.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    The staff was very friendly and willing to answer all my questions. I really enjoyed speaking with the staff. They seem to know what they were talking about. I am so excited to work with them on getting my debts paid off.

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    Customer ServiceStaffProcess

    Reviewed Feb. 27, 2019

    Christopher ** was very polite and thorough. He took his time on explaining the program and making sure everything was covered. Christopher's follow up call was reassuring that I was with a reputable Company. The young lady I spoke with to finalize the program was also very thorough. She went through the whole program making sure I was familiar with it. Would recommend to a friend.

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    StaffTransparency

    Reviewed Feb. 27, 2019

    Very informative and efficient. Went through all the information well. They made everything very clear and I had no questions at the end. I was made to feel very confident that I would be helped through this. I am glad to have contacted National Debt Relief to help with my situation. I am very confident they will have me debt free.

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    StaffProcess

    Reviewed Feb. 27, 2019

    A little time consuming but the rep did a great job of explaining the process and every step of how it works. You guys could work on making this step a little shorter, take a good bit of time. Hope to have a good experience.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 27, 2019

    Very professional customer service explained the program completely. They were thorough, precise and courteous as well. They provided easy submission of documents and they walk you through every step of the way. Look forward working with them to resolve my debts.

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    StaffProcessTransparency

    Reviewed Feb. 27, 2019

    What an amazing individual to talk to. Aurie explained every detail. Give her the reward she deserves for doing her job exceptionally well. We understand the process better due to her being patient, kind, compassionate and understanding. Thank you, Aurie, for taking time to explain everything.

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    National Debt Relief
    Response from National Debt Relief

    Monita, we'll make sure to recognize the agent who helped you during enrollment. We're glad that you had such a positive experience and that you have a better understanding of the program. Please reach out if you have any questions.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    Everyone was in top of what they’re doing and extremely patient with me and my horrid schedule. All the phone call and email reminders were a bit annoying but it just shows how much you all wanted to help me. Thank you all very much for all of your help!

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    Customer ServiceStaff

    Reviewed Feb. 27, 2019

    Friendly customer service, very friendly manner. Providing good service to me with helpful, friendly environment will ensure me leaving me a great impression, excellent service. Would recommend to a friend and will handle any issues I had and with good communication skills.

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    Process

    Reviewed Feb. 27, 2019

    Very thorough, very helpfully throughout the process. They did not make us feel bad about entering the program and they reassured throughout. I would recommend them to anyone that needs debt help. Can't wait to become debt free. We should be debt free in less than 48 months. We will finally be able to relax and have money left over each month.

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    StaffProcess

    Reviewed Feb. 27, 2019

    The representative and welcome agent were both very helpful with all of my questions and concerns. Both were very pleasant and understanding. I am very happy with enrolling in this program and looking forward to a wonderful outcome and working with you to build a better financial future for myself.

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    StaffTransparency

    Reviewed Feb. 27, 2019

    My experience with representative Taj ** was amazing... He made sure to explain everything to me, made me feel at ease and comfortable with this decision to better the future of my family. I appreciate his help, time and effort. Looking forward on getting out of debt. Thank you.

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    PriceStaffTransparency

    Reviewed Feb. 27, 2019

    I checked a few companies and National Debt Relief was the best I needed to go with. They took a few of my accounts when I was in hardship and made my life easier. They also explained everything. I was happy with the cost and I have actually raised the amount that I put in. I had perfect service and I would recommend them to anybody.

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    National Debt Relief
    Response from National Debt Relief

    Pamela, this is great to hear. Increasing your draft will help accelerate your progress so you can reach your goals faster. Our agents are always happy to answer your questions and address your concerns. Thank you for leaving a review today.

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    Customer ServiceProcess

    Reviewed Feb. 27, 2019

    My credit card debt was too much and it was overwhelming. I couldn't go with other companies that I researched ‘cause I knew I couldn’t afford the payment. Working with National Debt Relief has been amazing. We’re not even halfway through the program and it’s been a huge relief already. They’re negotiating with the credit card companies about the payoffs, and I can call or email them and they get back to me immediately. The payment plan is very reasonable and I was very impressed.

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    Staff

    Reviewed Feb. 27, 2019

    I was going through a divorce a lot of debt got left on me. Also, my income is not as free as my husband's. I found National Debt Relief and their reps helped and guided me through everything that I needed to do. I worked with them for debt consolidation and they provided me a good payment plan. However, I got strapped with even more debt through the divorce, so I had to change my mind and file for bankruptcy instead. Nevertheless, working with NDR was a very good option.

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    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2019

    I appreciated the fact that the process was seamless and I wasn't being judged by the decisions I made. The representative was very supportive as well as very thorough in explaining how the program works and how I would be moving forward. I like to know every detail of everything and Josh made sure that I didn't hang up the phone until I was comfortable with the information that I was provided.

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    StaffProcess

    Reviewed Feb. 26, 2019

    I was well pleased with the representatives who helped me enroll in your program, they were very kind and considerate and made me feel comfortable with the process. They made sure I understood all the important things affecting this decision. They answered every question that I had, and were very positive and upbeat about the program and my ability to complete it. Thanks to these two wonderful folks.

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    Customer ServiceStaffProcess

    Reviewed Feb. 26, 2019

    We have so much debt so my husband and at the time, we had our 10-month old kid with with special needs. He had gastro-intestinal problems so we were on special formula with him. He wasn’t gaining weight so, we had a lot of medical bills and we could barely keep a roof over our heads for a while. I sat down and did a bunch of research. I received so many flyers in the mail and we thought that National Debt Relief is a for real company. We gave them a call and we liked what we heard. We realized that it was something that we could afford to do. We took it from there one day at a time and decided we’re not gonna pay our bills anymore while the creditors are calling us.

    The person we dealt with got us going into the program in the beginning. We dealt with her a lot and she was phenomenal. She really made us comfortable with the whole process, let us know that it was okay that we were in debt, that it happens to so many people and that we shouldn’t be ashamed about it. She said, “Don’t worry. If the creditors keep on calling and harassing you. Let them know it is what it is and that you’re not gonna be paying them, and that you’re dealing with us. Any problems, you call us.” I gave her all my information and four months later, they had come to an agreement with one of my credits and it is already completely paid off. At this point, about four of our creditors are paid off completely and we have three years left on the program.

    We’ve noticed that credit cards are the devil and we definitely will not be using them. And even for an emergency, we just have an emergency bank account. No more credit cards for anything. We’ve really learned how to be frugal with our budget and to not buy anything unless it’s completely necessary and to not spend above our means anymore. We have to really nickel-and-dime everything now. We pay $285 every two weeks because my husband gets paid every other week. We don’t even miss the money now because we’re so used to paying our debt at this point because we budgeted around it. It has been a second nature to us. We know that the money is not gonna be there so we’re not looking for it.

    A friend of mine is in a bit of debt herself and I told her that through National Debt Relief, a huge weight got lifted off our shoulders. We didn’t have to worry about a $10,000 credit card bill anymore that we’re using to try to pay off other creditors. And with not having to worry about that giant bill every month, we had money to be able to go and take our kids to the museum and do certain things with the family now. With the little things like that, it’s such a giant relief to us. I would definitely recommend NDR to anyone who’s in debt.

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    Reviewed Feb. 26, 2019

    I cannot thank Joseph and Joshua enough for explaining to me all I needed to know up to this point. I know I have much to learn but am so thankful for this service and the help it will provide to myself and my family. I can see financial freedom on the horizon!

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    StaffProcess

    Reviewed Feb. 26, 2019

    Feel welcomed. Ready to get finished with my accounts and I feel you can help me with this error I have made. She made me feel that I made a great choice and that I can finish my program with their help.

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    Customer Service

    Reviewed Feb. 26, 2019

    Called NDR yesterday and finished the process the very next day! I have 30 months and I will be debt free. When I was young and dumb I didn’t do anything but ruin my credit and not care. But I now see how important it is to me.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2019

    I had a great experience with how well Barbie ** was so knowledgeable. She was fast and efficient, very kind and caring about my situation. She was able to get this done and felt like she knew her job very well. Liked her personality and was glad after I signed up to take care of my debt. Unlike United Debt, they don't have good customer service, never get back to you and was extremely rude and pushy. I cancelled with them and went with National Debt Relief. So glad I did. I'm confident that everything will go as planned. Thank you Barbie for your excellent customer service skills, your wealth of knowledge in this industry and the ability to get this taken care of so fast!

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    StaffProcess

    Reviewed Feb. 26, 2019

    Very knowledgeable, thorough and friendly. They focused on the needs of the client and have my best interests in mind. The program is very durable and I advise everyone to contact NDR for your personal situation for debt issues and a peace of mind.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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