National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 13, 2019
The Debt specialist who worked with me was very knowledgeable, patient, and professional. He took the time to listen and work with me to find the best program for me. He explained how the program works and how in a few months I should see an improvement in my credit score.
Reviewed Nov. 13, 2019
Devon was very informative. He made sure I understood everything and worked to make sure I was comfortable with everything. I was glad I chose National Debt, they made a difficult decision easy and helpful. I feel so relieved that they made this as simple and helpful as possible. I actually feel less stressed and relieved.
Reviewed Nov. 13, 2019
I spoke with a representative whose name was Antonio. Antonio was very cordial, was clearly understood, was professional and patient when I had questions. He seemed to really enjoy his job. That's just the impression I got, seems like a really nice guy.
Reviewed Nov. 13, 2019
All the calls and information has been excellent. Our only issue so far is the form ATC not downloading properly. Colleen ** was amazing and the welcome call was wonderful too. We are looking forward to a positive experience as we begin this relationship with National Debt Relief.
Reviewed Nov. 13, 2019
Bret spoke too fast, seeing he was dealing with an eighty-six year old partially deaf gentleman. I asked him to slow down several times and he did only to speed up again. Ergo it took a rather long time to complete the explanation. Nancy, on the other hand, spoke loud and slow and there were no problems of understanding.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 13, 2019
I appreciate the time the representative took to thoroughly explain the program. She was very patient and respectful of my time. I appreciate the ease of signing up for the program and having the opportunity to pay down my debt faster.
Reviewed Nov. 13, 2019
I’m very satisfied that I have a chance to be able to get my debt squared away and things to customer service and help me. I really appreciate it. I’m glad, I’m So glad I had a chance to talk to the lady about my situation.
Reviewed Nov. 13, 2019
The representative who called me to set up my account was very professional. He took all of my information and was patient with my questions. He made me feel better about taking this step to get out of debt. I honestly was ready to file Chapter 13 but decided to use a debt program instead. The representative who called me to complete my enrollment was also very professional. She spoke clearly & gave me time to ask questions.
Reviewed Nov. 13, 2019
Somebody else in the family had used National Debt Relief before, and evidently was satisfied. I had a call from somebody from there and he gave me all the information. I told him to go ahead and I've been paying for a couple of years already. They gave me a minimum, but in order to pay it off faster, I increased the amount that I pay every month.
There's still one card they haven't come to an agreement on. They told me that on the 19th of December, the current things will be paid off, but nothing's ever happened with this third credit card. In fact, I was gonna wait until the middle of next month to find out what's happening. I know I signed an agreement with some lawyer that they use months ago, and I've never heard any more about it. Whenever I call, I don't get a satisfactory answer as to what's happening. They could have negotiated with Chase so I wouldn't have to wait so long and would know what happened. Hopefully it will be over next month so I'll be able to have the rest of my life free from debt.
Reviewed Nov. 12, 2019
I was satisfied and informed. Dwayne was helpful and knowledgeable. All aspects were explained well. I didn't need help with understanding the forms. I am happy to be a part of your company and to resolve our debts in a timely manner.
Reviewed Nov. 12, 2019
I called NDR yesterday and within 24 hours the entire process was set up and ready to. I spoke with the same person throughout the process and they have assured me that I can contact them at any time with any questions or concerns I may have. I can finally start to think about my future with ease. Thank you!
Reviewed Nov. 12, 2019
Product knowledge was fantastic!! Very eager to assist and provide quality service. The process was very efficient and well presented. The Agent was patient and concerned with my situation. The response time on missed phone calls was very prompt. Time Management was awesome.
Reviewed Nov. 12, 2019
I was worried about taking this step but Erica made me feel comfortable and did a great job communicating all the information. I feel like I’m on a much better track. She was friendly and made sure I understood each step. I hope there are no surprises and that this truly helps me get out of debt.
Reviewed Nov. 12, 2019
Great customer service and helpful answering questions. Had patience of answering my questions. Also had the patience of keep calling me back because the internet connection was not good while talking to them. I’m glad they are here to help with my debt, thank you!
Reviewed Nov. 12, 2019
I talked to them about helping to get out of debt. They were very helpful and explained to me my options, answered my questions and showed me all the required steps and my rights. They also connected me with different people of specialization to make sure they covered all the areas. I am thankful to them.
Reviewed Nov. 12, 2019
National Debt Relief is awesome. They thoroughly explained the process and answered all of my questions. My agent Shakela ** walked me through each step. She broke down every option available to me and helped me pick the right option for me. This company is the real deal.
Reviewed Nov. 12, 2019
Honestly felt really secure with my decision to use NDR. Everyone I talked to on the phone was KIND and Genuine. I am very relived that everything with setting up my account was so user-friendly. Edgar walked through all the fine print with me over the phone and answered all my questions. I am truly happy and I know I made a great decision.
Reviewed Nov. 12, 2019
I got a letter at home and I called National Debt Relief. A few days later the rep called me to make sure that everything was ready. He was nice and he always answered back any time I emailed him. I told him I wasn’t working at that time, so he tried to get an amount that I could actually pay for. So, he was good. I was given a timeline of how long this program would take and when I looked at my Credit Karma, it says my credit is going up so NDR is helping.
Reviewed Nov. 12, 2019
While working with your clients on the services we requested of your company, they were very professional in all aspect that they had to complete, and were very polite in there speaking and completion their task. They were very generous in helping us to understand the timeliness of completing the documents and very informative of all aspects of there work. Thank your employees for their patience with their clients.
Reviewed Nov. 12, 2019
I am appreciative of the service provided to help me get my credit issues resolved. The team was very professional and extremely knowledgeable. Thank you for your help. I am excited to be debt-free. I cannot thank you enough.
Reviewed Nov. 12, 2019
I was able to complete my welcome call in a good amount of time and my welcome person was very kind and respectful. The welcome call and the person also help me answer questions I had about this new experience and gave me all the information I need in case I have any other questions. Very satisfied.
Reviewed Nov. 12, 2019
I was having a bad day and this company turned that around for me. I was approved and everything was done within a couple of hours. The representatives I worked with were absolutely amazing! I’m excited for this journey, on becoming debt-free! Thanks again for everything!
Reviewed Nov. 12, 2019
Everyone was very helpful and understanding. We know this is a process but at least now we can see the light at the end of the tunnel. We want a better future and at least now we can see that especially with having one going off to college.
Reviewed Nov. 12, 2019
It was a breath of fresh air and sunshine. I would recommend this to anyone even though it feels like the greatest thing ever and you'd want to keep it as your little secret. The phone call went great. They put allow my debt into one understandable sum and allow me to see my progress. Menes even let me know that he would follow up every step of the way. This is the beginning of a great future because of NDR, and a great Christmas gift to myself.
Reviewed Nov. 12, 2019
I would recommend this company to my friends and family. Excellent customer service specially Paul ** my Debt Consolidation Specialist. This means that rather than paying back multiple creditors, National Debt Relief will help you manage and takes care of all your existing debt which you then agree to pay back on your own time and terms. A single transaction can help you better manage your money, reduce interest and assist you out of debt.
Reviewed Nov. 12, 2019
All the assistance was extremely helpful and friendly. The whole procedure was clear and gave me the confidence that I will be able to pay off the debt and offered me assurance that I will receive the help from the company. All the provided experience was great so far.
Reviewed Nov. 12, 2019
Quick simple and to the point, very informative and easy going. And also very helpful to any situation, I am 10k in debt and I will have it paid off in 2 years! Can't thank NDR enough for their amazing help in the tough situation.
Reviewed Nov. 12, 2019
Talked a little fast. Need to slow down just a little. Please. Thanks. Everyone was great. Hope all things work out for our family. Everything seemed to go smoothly. National Debt Relief is a great company. Thanks for all the help. Sincerely Ronnie.
Reviewed Nov. 12, 2019
I spoke with Atif and he was absolutely wonderful! He helped me understand the program and answered all my questions. He told me exactly what would happen during the program and was extremely friendly and understanding of my situation. Great experience.
Reviewed Nov. 12, 2019
They explained everything to me so I understood exactly what the program is about. I liked the email communication as that is sometimes the best way for me to communicate. I also liked the fast pace of approval for the program.
Reviewed Nov. 12, 2019
Knowledgeable customer service representatives. Was given all the answers to questions asked with accuracy which helped me to understand how this very challenging process works. They understood position I'm in and were very helpful in offering information to help get out of debt. They also seemed to be very transparent on how the process works.
Reviewed Nov. 12, 2019
It was great. Definitely, satisfied with outcome. I will recommended a friend to the program. I have no questions about anything. I can see a plan being executed from this, and no more stress. Thank you again, for taking the time out for explaining what you guys can do to help me.
Reviewed Nov. 12, 2019
Things happen that is out of your control and that's where this heaven sent NDR programs will make the stress of daily life feel like there is hope.
Reviewed Nov. 12, 2019
Natalie & Boris were both amazing in helping me understand everything throughout this process. They both explained everything extremely well and made sure I understood every step and forewarned me of potential future problems we may run into and assured me that they will be taken care of as well.
Reviewed Nov. 12, 2019
It was a great experience and very informative. It was thorough and I am grateful to have people to help me in a time of need. Great for both experiences, when setting up the application and Also the finalizing of the account. Both individuals were very helpful and I am excited to have this experience.
Reviewed Nov. 12, 2019
Very easy to work with and helpful in working to consolidate my debts, they are with you every step of the way and are always available when seeking more help on my questions. They’ve helped me to move forward with my life. Consolidating my debt in two years sounds better than 20 years! Thanks, National Debt Relief!
Reviewed Nov. 12, 2019
I had the most helpful and professional people help me get signed up, oriented, and informed. Especially Michelle **. Without her patience and expertise I could not have done it. The program makes total sense, will save me lots of time and money, and is easy to do. If problems surface, NDR is prepared for that. Very professional and friendly. I'm very happy with this whole thing. Takes a load off my heart, takes away lots of stress, Thank You! James(Jim) **.
Reviewed Nov. 12, 2019
Thank you so much for helping us reduce our debt. We are in a rough situation and we have been so stressed, but tonight after making this call I feel so relieved! Everyone I spoke with was so helpful and easy to work with.
Reviewed Nov. 12, 2019
My experience so far has been really great. I'm hoping for the best in this process. Everyone has been very nice and helpful so far and I am looking forward to the process of becoming debt-free. Everyone I've dealt with has been very nice, exceptionally professional and the process has been prompt and quick. I'm feeling hopeful.
Reviewed Nov. 12, 2019
My conversation with Ms Mickey ** was outstanding and very helpful. Not only did she give me the confidence to complete the program; she was kind and yet professional. I appreciate her being there. Thank you for employing such thoughtful and supportive staff.
Reviewed Nov. 12, 2019
Paul ** and Patrick with the welcome team were very helpful and friendly with helping me sign up for the debt relief. Great customer service. Looking forward to getting debt-free, and hope to do it as soon as possible.
Reviewed Nov. 12, 2019
Both Eugene **, my Debt Specialist, and Viola **, my Welcome Specialist, were extraordinary. They were professional, personal, incredibly helpful and efficient. I am so appreciative of their efforts, information and assistance. Eugene gave me a refreshing perspective on constructive debt management. Thank you both so much.
Reviewed Nov. 12, 2019
I appreciate all the help I received. They answered all my questions and made everything understandable for me. Thank you so much for your help. Now I can go about and not worry so much about my bills. I can pay my bills and not worry about bankruptcy and destroying my credit.
Reviewed Nov. 12, 2019
Experience was very good. Kishan was very professional and thorough. His explanation of the program was very concise and clear. I would recommend National Debt Relief to anyone that needs to get out of debt. I am very happy to be on my way to being debt-free.
Reviewed Nov. 12, 2019
My experience with National Debt Relief was 80% positive. They’ve been great. There were a couple of things I wasn’t aware of that caused a bit of a problem. We settled on a monthly amount. They said that that would work throughout my course of them paying off my bills. Then a couple of months later, they got a call and they said they settled with another company, and that they needed more a month. I had told them that the amount I had agreed to was making it difficult for me, but I would do it as long as I didn’t get any surprises. So, that was a surprise but it was a little under $100 so I agreed to it. Then a couple of months later, they said, “We’ve settled another debt and we need X amount more.” And I said, “I can’t pay you more.” They said, “We can’t work with this company. We’ll have to wait to work with them until you can afford to give us that mount of money.”
But then they called again and said that there was a third one and if I could I give them a bit more. I did agree to that. So now, I make three payments to them and not the original payment. That is something I wish would’ve been a bit more clear. I had 10 debts and right now, I’m paying on 5 and they’re negotiating with the next 5. However, they were negotiating with them before I had funds available to give them, and that has caused a hardship, but I’m doing it. If they’re gonna agree to take $300 a month, they need to work with those that fit in to that $300. So, I didn’t understand that. I also don’t know what’s gonna happen to my credit after this whole thing’s over, which I’m sure it’s gonna be bad. But considering the alternative, I wasn’t able to make my payments. So, that part was good.
Their program was straightforward and the negotiator was very accommodating. I just got a little lazy on my end because I was so stressed out by this whole thing. I should have read more and probably looked a bit more up online, but the bottom line is I needed to do something. This was the best resolution and they explained things very well to me. They were very nice people. They seem sympathetic, but I realized they were also salespeople in a sense because they wanted you to sign up with their program, not someone else’s. But they made me feel very comfortable about it. I did have several questions and they answered them matter-of-factly so that I understood what was going to happen. They were very friendly and I didn’t feel like I was doing something bad because they have a business to sell.
Now, I had a couple of emergencies with my dogs and I had to beg, borrow, and steal with my vet to make payments to him. I had a CareCredit card as one of the cards that I had that NDR now control over. I cannot use any charge accounts at all or apply for any, or at least that was the impression I got. I was afraid I was gonna have to put one of my dogs down because I wasn’t able to pay for it, but I did work things out with my vet.
Also, it gets over 100 degrees during the summer here on a daily basis. I’m a senior citizen and my air conditioner broke about one month into summer. And then we have very hot weather for several months. I did without an air conditioner this summer because I didn’t have the money to pay to have that done. I still don’t have an air conditioner and I don’t know of next summer, but it was miserable. I understand this is only for three years, but I figure I can do anything for three years. At any rate, suffered some from that, I got sick and I pay for a bit less groceries each month too, but I did it. And I’m learning how to become debt-free and not live on cards.
Reviewed Nov. 11, 2019
They gave me great service and was very detailed oriented and explain the process to me good, I didn’t have any questions after they explained the process to me. I’m just excited to start this process and become more debt-free in the future.
Reviewed Nov. 11, 2019
Outstanding customer service by Ron! Ron made the process seamless and not so scary, really personalized it!! Would recommend 100%!!! We are so excited to be on our way to be debt free! The welcome call was quick and to the point went over everything again to make sure we understood! Great job!!
Reviewed Nov. 11, 2019
I have been very stressed about my debt lately and this was painless! I called another place before here and they were of no help to me! Thank you so much to Bruno, he was lovely and very informative. He explained everything in a way that was very easy to understand and was very kind.
Reviewed Nov. 11, 2019
The process was very easy and all my questions were answered and thoroughly explained. Customer service representative was very friendly and willing help with every step. They were hopefully as much as I was to be approved which was reassuring.
Reviewed Nov. 11, 2019
Enrollment was very easy and informative. I have the utmost confidence National Debt will help me resolve my debt in a reasonable amount of time. I’m not spinning my wheels anymore! A burden has been lifted so I can get myself on the right track.
Reviewed Nov. 11, 2019
Both representatives took the time to explain everything in the program and how the program worked. Carina took her time in explaining the program and was able to answer any questions that I had. They both were very phenomenal and provided excellent customer service.
Reviewed Nov. 11, 2019
We reached out to National Debt relief for assistance with our outstanding credit. I had lost my job a few months ago and we had been delving into our savings to pay our bills. It was to the point where we were not going to be able to keep up much longer. We did not want things to get so bad that bankruptcy was our only option, so we reached out to National Debt Relief (NDR). They were able to offer a solution that worked for us. The staff was friendly and understanding of our situation and answered all of our questions honestly and quickly.
Reviewed Nov. 11, 2019
The reps that helped me out were very efficient & made sure to answer all questions I had. They made me feels super comfortable with the process and I'm excited to continue working with them to get my debt under control.
Reviewed Nov. 11, 2019
I had two very nice people to talk. First was George and second was Grace. They both explained everything nicely and in words I could understand. I am not very good on here and they had lots of patience with me. Thank you for helping me in my debts, Mary.
Reviewed Nov. 11, 2019
Everyone was very helpful and explained the process to me very clearly. So happy to be on my way to debt-free! I was making just the minimum payments towards my debt and not making a dent towards paying it off. Debt Relief helped me out by cutting my monthly payments in half, with eventually have my debt completely paid off.
Reviewed Nov. 11, 2019
Wow! I'm finally feeling a sense of relief and less pressure. The ease of the enrollment and Charlene **'s help was amazing. I'm so glad I joined, I feel I can be out of huge debt in a few years. Thank you for the whole process taking less than 2 hours!!
Reviewed Nov. 11, 2019
Everything was friendly yet professionally handled. Both agents I spoke to were very detailed and explained everything quite well. Any questions I asked were thoroughly answered without hesitation. Everything went well and I appreciate the help.
Reviewed Nov. 11, 2019
Found this company on under BBB. They are at the top of the list. I have spoken with two individuals since I started this process. I needed professional help. They are the ones to call. The two ladies I spoke with are very professional. I had several questions with the Welcome Call lady. She was awesome. Very patient with me and answered all my questions. This company is very going. Top notch and handles my case the right way.
Reviewed Nov. 11, 2019
National Debt was amazing and are helping us to having financial freedom! We are drowning in debt and this is going to help us get out and be free from credit cards. I'm so happy that I found them. Just what we needed.
Reviewed Nov. 11, 2019
The counselor was professional and patient. She review and gave all the information we needed as well as answering all of our questions. My husband and I were really informed about the program and we were satisfied with the service overall.
Reviewed Nov. 11, 2019
Both Reps Shawn and a lady, J____ were WONDERFUL, PATIENT, KIND and explained everything to my understanding. I can't thank them enough! I was at my wit's end on how to get myself out of debt. I will recommend this company to family and friends. God Bless.
Reviewed Nov. 11, 2019
I worked with Lia ** and her service was great! She went over everything thoroughly and helped me to understand every bit of the process. I felt confident in the information she provided me and in my decision to go forward with the plan thanks to her. Clear cut information and got right to the point of it!
Reviewed Nov. 11, 2019
Everything was great from start to end. The person explain perfect the plan and help me understand my concerns. Also they took time in every question I ask and try to give me all the solutions possible to my debt problem.
Reviewed Nov. 11, 2019
Karen and Paul ** went above and beyond in helping us understand the program. They were very professional in explaining to us what the necessities are in the program. They made us comfortable in welcoming us into the program and made sure that we understood everything.
Reviewed Nov. 11, 2019
I am very comfortable with NDR. They are very professional, and explains the program so that I understand. If you have any questions at anytime they are willing and able to help you. I would recommend this program to people who are in serious financial difficulties, instead of consolidation.
Reviewed Nov. 11, 2019
I was a little skeptical about enrolling in the program but so far NDR has made me feel comfortable about the whole process. My client success team did a wonderful job explaining the process. I feel as if a weight has been lifted off my shoulders.
Reviewed Nov. 11, 2019
Paul was very knowledgeable and helpful throughout the entire process. I couldn’t believe how easy the process was and how comfortable Paul made me feel. He was understanding about my situation and did everything possible to make this easy for me.
Reviewed Nov. 11, 2019
They were willing to help me in any way that they could. The guidance is great and they came up with a payment plan that fit my budget, that I can afford. Going with NDR helped with stress for sure and knowing that debt can be taken care of in a short amount of time.
Reviewed Nov. 10, 2019
They were very nice and explained everything to me. The gentleman explained things to me that I did not know about my debts. He explained how they were going to repay my debts. He explained that my debts would be paid in 42 months. He also explained I have an attorney thru them if my debtors try to sue me.
Reviewed Nov. 10, 2019
I gave them a list of all my credit cards and people I owed. I think a few of them have been paid. All of them at National Debt Relief were nice. They were friendly and helpful. Everything’s been good so far.
Reviewed Nov. 10, 2019
Freedom's reps have been very good. They call me and tell me what's happening. Thus far, Freedom has helped me get relief from debt. They have made it very easy for me to pay.
Reviewed Nov. 9, 2019
Everyone was helpful and made the process easy to understand. I am already feeling better about this assistance. The Welcome Call, Esther was very pleasant and helpful and reassured me by reviewing the information on my process. National Debt Relief is a lifesaver!
Reviewed Nov. 9, 2019
National Debt Relief was very helpful, we set up a payment plan that will work for my wife and I, the representatives were very helpful in explaining the process in detail and look forward to working with them. To get my debt settled without any hassle.
Reviewed Nov. 9, 2019
I was hesitant at first, but they were so helpful and understanding. The person I spoke with (Sam) seemed like he really wanted to help me and was genuinely looking out for my best interests. He made sure I understood all the details and terms before signing and agreeing to anything. He made the process smooth and was judgement free. I can say I'm looking forward to the future.
Reviewed Nov. 9, 2019
Everyone has been so helpful and understanding through this. I am so grateful to them all. I would highly recommend this company to anyone needing debt relief. They have all been wonderful and I have loved doing business with them.
Reviewed Nov. 9, 2019
It was a great experience dealing with Kyle and the welcome team. They're both was informative about the program. And I appreciate the attention that was given during the process. I have a better and clear understanding of the savings.
Reviewed Nov. 9, 2019
Chris was courteous and very efficient at answering my questions and explaining the process for debt relief program. My welcome call went extremely well! Appreciated the time that was taken to go over each and everything to make sure I understood the process of working toward my debt relief.
Reviewed Nov. 9, 2019
All these representatives/officers: Lamce **, James’s, Cameron were very cooperative, soft-spoken, clear in their voices and friendly attitude. I’m absolutely satisfied and thankful for their help. I wish them and their team a great success. I recommend National Debt Relief to my friends if they need.
Reviewed Nov. 9, 2019
Brandi and Bruno have been extremely helpful and explained everything very well. They have worked with my hectic schedule, being patient and understanding, by setting extra time aside for us to talk. They reassured me when I felt nervous and made me feel at ease and confident on my choice to move forward with the program. They are outstanding and I am thankful I had them in my corner.
Reviewed Nov. 9, 2019
Both rep were extremely customer service oriented. They walked me through the process in details and explained everything very clear. In overall excellent experience and hope the results strives the same. Please keep the great job and thank you very much for everything. Have a great day.
Reviewed Nov. 9, 2019
I'm really glad the National Debt Relief team was able to help me and they responded to all my questions and concerns in a timely manner. My experience with them was great. I really liked how they explored and explained my options to me thoroughly before I signed anything.
Reviewed Nov. 9, 2019
I am very impressed with my dealings with this company regarding helping me get my credit cards paid off. The customer service explained everything to me and answered any questions I had. I would highly recommend their services to my friends and family.
Reviewed Nov. 9, 2019
Everyone was very helpful and patient. Everything was told to me so I could understand it clearly, all questions were answered. It didn't matter how silly it sound. I was nervous and afraid. They made me feel that they really knew how I was feeling.
Reviewed Nov. 9, 2019
Quick to give you a call. Very detailed in explaining all the information to you. Very helpful and walked you step by step to complete everything. Would definitely recommend to anyone going through any hardships because of debt rather than filing bankruptcy. Thank you so much for helping me out.
Reviewed Nov. 9, 2019
To clean my credit and to get out of debt, I was very pleased with the help I got and look forward to getting out of debt. I would like to thank you all for your help and assisting me with the National Debt Relief program.
Reviewed Nov. 9, 2019
The customer service team is great, however, the administrative procedure by which they must abide is a monumental waste of time. Seriously -- two 15 minute calls? There is no need to spend that much time reading every little detail when I am a literate human being and can do that on my own. Doesn't a signature constitute my understanding that I have read the document (in theory)? Signing for my mortgage was infinitely quicker and simpler than this process. Additionally, having to verify every single piece of personal information for security purposes is absolutely ridiculous; one or two security questions will suffice. I am an extremely busy person between my 40 hour job, working on a doctorate, and renovating my house. I would appreciate a quicker process -- there were several points where I was becoming frustrated and tempted to cancel.
Reviewed Nov. 9, 2019
I was having trouble paying off my credit cards. The guys from National Debt Relief are really informal, but everything is good. It has been over a year now and I have two years remaining with their program. They're always willing to help and they're always checking on me. I really enjoy it.
Reviewed Nov. 8, 2019
The persons I spoke with were supportive, helpful and knowledgeable. All of my questions were answered. The process was simple. This is a bit of a scary thing to do but I feel like I have a good team behind me in this process. I would recommend this to others.
Reviewed Nov. 8, 2019
They gave me peace of mind and answered questions and concerns I had when I was apprehensive about the program. I have just enrolled and I am looking forward to getting out of debt soon. I had been making minimum payments and this is the best option for me to pay off the money I owe to multiple credit cards. I feel like I can finally breathe.
Reviewed Nov. 8, 2019
Kester ** did an excellent job explaining the program and answering all of our questions. Kester made an embarrassing situation far more tolerable and it was very much appreciated. The customer support personnel have also been very professional and helpful. I can see why this is the #1 rated program. Thank you.
Reviewed Nov. 8, 2019
Very Nice and professional staff! Answers any questions or concerns that I have. I'm Still going through the process of becoming debt-free and they assure me that they will make this process as smooth and as comfortable for me as they can. I would definitely recommend NDR to anyone, they are great!!!
Reviewed Nov. 8, 2019
I was really nervous about calling National Debt Relief at first, but after talking with Angel and being fully informed of the whole process I came away feeling a huge sense of relief and gratitude towards them! I am so happy that I called National Debt Relief!
Reviewed Nov. 8, 2019
Lifeline to a drowning person. I can't tell you how much of a relief it was to work with them. I was quite surprised when I finished the program that it took less time than I expected. Talk about a new lease on life!!
Reviewed Nov. 8, 2019
I talked to a young lady yesterday. She was great! I misplaced her name, but please let her know that she answered all my questions and really made for a pleasant experience. Her name is Tiffany **!!!
Reviewed Nov. 8, 2019
The process was easy and they keep you informed on every step, never felt pressured to do anything. I like they never do anything without your consent first. I call so many times with different questions and they never I felt that they were bather by it.
Reviewed Nov. 8, 2019
Both Travis and Dionne were great from start to finish. They both answered all my questions and concerns. They made me feel welcome and not a bother. They explained and clarified everything. I will most likely recommend National Debt Relief. Thanks again for your help.
Reviewed Nov. 8, 2019
I had an overall great experience and excellent assistance. All my question were answered and we walked through every step together until the whole process was completed. I would definitely recommend this company along with the guided assistance to anyone. So far so good and keep up the good work ladies.
Reviewed Nov. 8, 2019
I am so impressed with the customer service and the help that I needed and received. Cannot wait to start and finish this program. Excellent job, please keep up the greatness that you do and thank you for allowing so much less stress.
Reviewed Nov. 8, 2019
They have been very personable and answered all my questions so far. Hope this will be a good choice for me to become debt-free. And they have given me tools and phone numbers to contact them if I have any future questions.
Reviewed Nov. 8, 2019
I spoke with two representatives of this company. Both were very friendly and knowledge made sure I understood everything and that if had questions they were answered. I would recommend this company for anyone that needs a little relief. They go into complete details to make sure that you do understand account info.
Reviewed Nov. 8, 2019
Rodney explained everything nicely, led me in the right direction, gave details, answered questions, and continued to follow up. Without his excellent service I likely would not have enrolled in the program. The woman I spoke to on my welcome call was equally as friendly and helpful.
Reviewed Nov. 8, 2019
The gentlemen on the phone were very good with explanation of this process. They were polite and friendly. This is a hard decision for me but I am so glad to have your company's help with my credit card debt.
Reviewed Nov. 8, 2019
Getting started was the hardest step but Yasha made the experience very easy and was very polite and helpful. I am hopeful that National Debt Relief will be able to help to reach my financial goals in a sufficient time.
Reviewed Nov. 8, 2019
A undesirable process made easy with the help of our specialist. All information of program explained thoroughly by our specialist and welcome call. All questions were answered in detail and made certain I understood before moving forward. Based on the process so far I would recommend to anyone needing this service.
Reviewed Nov. 8, 2019
My experience through this very stressful time has been great, with the exception of the first worker I was paired with. I am very happy I was able to connect with a new representative, Angel is great, very kind, respectful and understanding. I would not have felt comfortable working on this sensitive material with just anyone, he heard me as a person, not just a number, he listened to my hardship and helped me come up with options to tackle my debt. He should be commended for his communication and people skills. I appreciate everyone who has helped me thus far, and would recommend this program for anyone suffering with debt.
Reviewed Nov. 8, 2019
I wasn't comfortable at first about calling to get help with my debt. I'm relieved I did. I have a sense of peace now. I know it is just the beginning, but speaking with the specialist I feel confident that I chose the right company to help me with this process.
Reviewed Nov. 8, 2019
Both representatives that I spoke with so very helpful with helping me to understand the program and went through each step and made sure I understood everything about the process. If anyone had a problem like ours and asked us what to do, I would highly recommend them to contact National Debt. Relief.
Reviewed Nov. 8, 2019
I was very pleased Adam and the rest of the staff. I was very shocked and surprised how easy and quick it was for them to help me. Thank you National Debt Relief. I would advise anyone that is struggling with debt to please give them a try. I did and I am very satisfied.
Reviewed Nov. 8, 2019
Staff were courteous and professional. They added an element of kindness and compassion as well. Information provided was clear, concise and easy to understand. My questions were answered clearly and with knowledge and expertise. They set me at ease and provided excellent customer service.
Reviewed Nov. 8, 2019
It was a pleasure doing business with Connor ** and Iman. They were both extremely helpful, thorough and efficient. I like that everything could be done and signed online. It was very speedy, too. Both Connor and Iman were very easy to understand and are assets to NDR.
Reviewed Nov. 8, 2019
Very helpful and friendly. Answered all my questions. Was very knowledgeable about the concerns I had and helped with everything I needed. Was an easy process to help take the stress out of the situation. Was given all the information needed to make a decision best for me and my situation.
Reviewed Nov. 8, 2019
Mr ** has work and Miss Sabrina was patient and kind throughout this process. My current situation has been a process yet the staff has been helpful. My goal is to be debt free in a year or less. Thank you. Mr Chinh
Reviewed Nov. 8, 2019
I didn't expect to be pleased with this process but I was pleasantly surprised. The representatives I spoke with were courteous, knowledgeable, and patient. They made sure I understood each aspect of the agreement and answered all my questions. Thanks for making a difficult chore easy.
Reviewed Nov. 8, 2019
I was scared to reach out for help at first, but I'm so happy I made the call. The customer service team is professional, friendly and does not pass any judgement. They explained every step of the process and happily answered any questions I had along the way. I believe they will take care of everything for me to help me get out of debt.
Reviewed Nov. 8, 2019
The payment plan with National Debt Relief is a little tight for me because I have to pay 195 every other week, but I have no choice right now. They file the issue for one company and they’re fighting and they’re fixing everything. They're working well and doing everything. If there were any issues, they'd resolve it. Also, they got communication and they got answers to any questions I'd have. They work for the customer and everything is great.
Reviewed Nov. 8, 2019
My reps and NDR have done a good job. They worked with me really well with the payments. When I got laid off, they were able to stop the payment for a month and reduce it. When I got my job back, they were able to put it back to what it needed to be and still take care of the debt. My life has been better since going with them.
Reviewed Nov. 7, 2019
Professional, helpful, and informative. I felt comfortable with my decision to enroll in the program knowing there is a support team available throughout the process. The customer service was excellent and I feel some relief already. I'm looking forward to the process.
Reviewed Nov. 7, 2019
I have had a great experience overall so far and I am anxious to see how this process unfolds over the next few years. Franklin was very helpful setting me up and explaining the process and Anthony was very nice with his followup call. One point I wish to make is that when Anthony was speaking he was talking very fast and a couple of times he rattled off phone numbers that I could not catch entirely. I found the numbers among the paperwork so I still have them but Anthony can speak a little fast.
Reviewed Nov. 7, 2019
The process in this program was explained to me very well by Mr Kyle ** & the lady representative who finalize my enrollment. Although there's a lot to process @ this point I can assure you that I will able to afford paying it as arranged bi-weekly. I feel comfortable w/ this arrangement as my goal is pay off big credit balances.
Reviewed Nov. 7, 2019
The Welcome Call was full of information. The guy I had talked very fast, if he would slow down a bit then I would've been able to comprehend whether I had any questions or not. Other than that, it was helpful.
Good Morning Stormi,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Nov. 7, 2019
Everything was handled professional. One issue though they need to talk a little slower when they are going over everything. Other than that it was an interesting experience. It was a very hard step for me to take, I worked very hard to get my credit good.
Reviewed Nov. 7, 2019
I had a great experience with Tabia **. He was very informative and made me feel comfortable about my decision to becoming closer to being debt-free!!! Thank you for all the help and for having confidence in me that I can reach my long term goal in the next 2 years!
Reviewed Nov. 7, 2019
The staff were very professional and knowledgeable. They helped make every step of the process easy. Very patience to answer every of my questions in a clear and understandable way. I will definitely recommend to others. Gave me some relief. Thank you!
Reviewed Nov. 7, 2019
I feel he answered all my questions to be very best of his ability. He was very knowledgeable and helpful. I was not sure about signing up for the program at first but he made me feel good about making my decision.
Reviewed Nov. 7, 2019
Best customer services I have experienced in my life, really friendly and helpful. Very informative, they explained everything really good and showed every document to me before I sign anything, without doubt five star customer service, I’ll recommend to anyone who need the same help I did.
Enrique, thank you for the endorsement. We really appreciate your taking the time to share your experience and we look forward to working with you.
Reviewed Nov. 7, 2019
You guys are amazing at explaining every step and reassuring me that you are here to help. Going through a divorce and accumulating debt while losing a portion of my household income left me in a bad position and my account was being siphoned every paycheck in order to keep the minimum amounts current but it felt like I would not be able to pay everything off in a long time. National got a plan put together for me in minutes and everything was set up and I felt free and back on track. I am beyond happy to start working with you guys and thank you so much.
Reviewed Nov. 7, 2019
From my first contact with Aaron to my conversation with the Welcome team member I felt as though they understood where I was coming from and how important it is for me to get my finances back on track. Both agents were thorough in explaining how the program works and how it would take some time for the process to work. I feel like I can trust NDR to help me get to where I need to be. Thank you.
Reviewed Nov. 7, 2019
Very professional and lucky I found this program. Helped with everything I needed and in a very timely manner. Marvo was wonderful and very easy and smart. Glad he was the one that helped me with starting this debt relief.
Reviewed Nov. 7, 2019
Signing up with NDR for financial relief was efficient and as painless as possible with the assistance of Keith **, my account professional. Keith was knowledgeable and professional, while at the same time friendly and easy to communicate with. The process is organized and logical with clear expectations. Though I regret that I had to involve the services of NDR, I look forward to the resolution of my financial difficulties with the expectation of the assistance of Keith and NDR.
Reviewed Nov. 7, 2019
My experience with enrollment with National Debt Relief was smooth and simple. The agents were knowledgeable, thorough and helpful every step of the way. I feel informed and confident that they will help me every step of the way. I would definitely recommend National Debt Relief for anyone seeking debt relief assistance.
Reviewed Nov. 7, 2019
Very quick and professional, would recommend this organization to anyone. Everything thing is easy to understand. They explain how the debt relief works. Hopefully they can help me with success. Looking forward to working with them. The staff was very friendly and didn't judge me. Helped me understand my problem and the best way to get debt-free. I would recommend National Debt Relief to anyone who needs to get debt-free. Thanks.
Reviewed Nov. 7, 2019
I am very pleased with my progress by joining with NDR. The staff is knowledgeable, patient and courteous. All of my questions are answered; and they make sure I understand. I'm in great hands! I wouldn't be able to do it without NDR.
We're happy to hear that you're happy with your progress so far, Cathy. We look forward to working with you to reach a brighter financial future.
Reviewed Nov. 7, 2019
Eddie and Sheyre were both calm, polite, and professional through the entire enrollment experience. I would just recommend making sure that they are really conscious about the full social security number and precise spelling of the address. Overall, an excellent experience.
Reviewed Nov. 7, 2019
Peace of mind. Haven’t officially started it yet. Just got signed up. But I am already feeling a lot lighter and more positive about my future. Ready to start my journey to get out of debt. Hoping it all works out.
Reviewed Nov. 7, 2019
I am a new into the program and so far everyone I have had contact with was very nice. All the information was explained to me by Karter ** so that I could understand it. Karen ** called me from customer service to verify my information and she did a wonderful job of explaining things. I hope and pray everything else goes as planned.
Reviewed Nov. 7, 2019
I was very apprehensive about making this move. So happy I did. I didn't feel embarrassed like I thought I would. Very warm welcome, kind, reassuring and knowledgeable from the start... I'm now content I made the call. Thank you to Andrew **! He was on point the whole conversation and thoroughly went over every step. I feel confident now. Thank you to all.
Reviewed Nov. 7, 2019
Am new to the program and am very grateful it exists. Due to exceptional customer service I have a clearer understanding how the program works and peace of mind. The road to clearing up my debts will be rough at first but with National Debt Relief I have peace of mind it's on its way to being resolved. Big thanks to George ** for doing an excellent job.
Reviewed Nov. 7, 2019
Everyone very helpful I sure hope the process is just as easy. I feel a burden lifted off my back. If I look at the program 3 years is far better then 30 years. The program you offer was explained to me so I felt comfortable with my decision to enter the program. Thank you.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 7, 2019
I have been pleasantly surprised at the professional, yet caring manner of both the individuals with whom I have spoken. They completely explained the program to me and answered all of my questions - even the technological ones concerning how to do some things on the computer. They both went above and beyond their necessary assignment to help me enroll with National Debt Relief. Thank you so much for the peace of mind that you have provided.
Reviewed Nov. 7, 2019
Gary ** helped me in a very professional manner and was very patient when helping me navigate my phone to complete the enrollment process. I am very satisfied with his manner and the way he helped me by answering all my questions, I give him a 10.
Reviewed Nov. 7, 2019
I completed the Welcome Call. The woman I spoke with was very knowledgeable. Although she spoke very fast and sounded like she was reading a script. She also could not help assist in completing my online portal, she pretty much told me that there was something wrong and someone will e-mail me to fix it later.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Nov. 7, 2019
the customer service rep was very helpful with the process and answered all my questions. Sent me all the required documents I needed in order to finalize the process of enrollment. I would recommend the service. Thank you very much.
Lisa
Reviewed Nov. 7, 2019
I have spoke to 2 individuals regarding my debt relief. They both were very helpful and precise when explaining the procedures and application and what it involves. I feel a big weight lifted off my shoulders. The next 33 months will be difficult but it can only get better. Glad I found this program.
Reviewed Nov. 7, 2019
NDR is being endorsed by BB. Love the help they gave me to enroll, very patient people. Ed never gave up on me and Javier. I am thankful that I decided to be enrolled in this program. Praying it’ll work well.
Rosemarie, we look forward to working alongside you throughout this process. Some of our clients do experience challenges initially, but our Client Success team is here to help you with any concerns you may have. Please don't hesitate to use them as a resource when you need some direction. Thank you for taking the time to tell us about your experience so far.
Reviewed Nov. 7, 2019
I would like to say thanks a lot. I was so happy, the staff are friendly and also explained all every step. I will tell to friends and my family. And I will never forget for this situation, because helped me for all. Thanks!!
Reviewed Nov. 7, 2019
The process was easy, and they made sure to answer any of the questions that I had. I'm nervous, but they made sure to do their best to put me at ease. I really hope that the process continues to be this easy. I am mainly nervous about the need of a lawyer.
Reviewed Nov. 7, 2019
I really appreciate how quickly National Debt Relief responded to our inquiry. Both of the ladies that help my husband and I enroll into the program were very friendly and answered any questions we had. I also appreciate how understanding and non judgemental the both were to our situation.
Reviewed Nov. 7, 2019
Very precise and informed on the best options for my debt relief. Explains good and bad about debt options. Showed how to get out of debt with program. Very clear and concise. Will save money over time and lower monthly payments. Control savings account.
Reviewed Nov. 7, 2019
Was very impressed with my interactions with my counselor. Very informative, very professional, and very outgoing. Explained everything to my satisfaction. This program will be a life saver for myself and my wife. The stress was getting to be way too much. Thank you NDR!
Reviewed Nov. 7, 2019
Just enrolled but everyone very helpful in explaining everything as far as the debt relief program and I am excited to start my way out of debt with the help of National Debt Relief and look forward to working this program so I may be debt free.
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