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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 130 Reviews 25435 - 25635
    Verified purchase
    StaffTransparency

    Reviewed March 19, 2019

    Good experience joining. Everything was explained well and counselors were pleasant and helpful. I feel they will be able to help me solve my debt problems. Counselor was non-judgmental and was able to alleviate any misconception or fear I had.

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    StaffTransparency

    Reviewed March 19, 2019

    Sebastian ** was my representative, he explained everything step by step, answered all questions, was patient with me, took time to make sure everything was understood, appreciated all his time and effort to ensure transaction was carried out efficiently and professionally.

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    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    Really happy so far and they all are helping throughout the process and very politely answering and helping. Very thankful and grateful. All team who ever talking through these days are helping me to process all in online and phone, explaining me to proceed the way I did. Thanks team.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    Kate and Nancy were a great help. Thank you for such a timely program. I am hoping this process will help me readjust my finances and help me. Again thank you for your service and your great employees. I hope this message gets to you.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    I was giving so much information. I am so excited to get started in your debt program. Just to know my payments will be lower and I will be debt free in 39 months is such a relief moving forward. Your people are so professional. They are amazing.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 19, 2019

    Amazing customer service and assistance. Desiree explained everything in detail and was so pleasant to work with. Stellar. Stephen on the welcome call was lovely to work with. Really quite excellent. I can't say enough! Thank you for getting me started. I recommend this to absolutely everyone questioning their financial capabilities.

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    StaffProcess

    Reviewed March 19, 2019

    Feel much relief after working with National Debt Relief to make a path forward. They were wonderful to work with and were very helpful and understanding. The digital process was very easy and I was able to enroll smoothly. I am hopeful now.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 19, 2019

    I am very pleased to do business with National Debt Relief. I spoke with only one person to set up my account, which made me very happy to not be sent through more than one person to do this. James ** was most professional, explained everything thoroughly, and answered all questions I had asked. I am most grateful that National Debt Services was able to accomplish a debt relief program for me today. I will definitely recommend your program to others. Thank you very much.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    The service by both the initiating support of Carlos ** & the Welcome Call representative, Yanira were both very helpful, detailed and polite. It has been a joy to do business so far with people who truly act like they care and want to help you.

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    I found the representatives to be very helpful, patient and polite. I was working with them on behalf of my mother and they made the process very comfortable and easy. I would recommend them to others that are dealing with debt consolidation.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    Very helpful and answered my questions in a timely and professional manner. I will definitely recommend NDR to anyone experiencing hardships. I am looking forward to starting my debt free journey with NDR and will be one of the success stories.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    It was very good. Happy to talk to Caly **. She was very helpful overall. Only 1 male on the welcome call he very unhappy because I was slow on the comp. because I didn't understand what to do. Thank you. G

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    Brent ** went above and beyond delivering guest quality service! Brent is extremely professional, thorough and patient. He deserves a raise along with a promotion! You do not experience outstanding guest service like this anymore. I was impressed that Brent did not judge my unfortunate situation. Extremely kind professional asset to your corporation.

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    Verified purchase
    PriceStaff

    Reviewed March 19, 2019

    Very happy with the experience. Everyone was very friendly and helpful. They were informative and professional. They help me make a affordable payment plan and were very understandable of my situation. They were very easy to talk to and were very helpful. Was a pleasure working out a plan with them.

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    Verified purchase
    StaffTransparency

    Reviewed March 19, 2019

    The team has been a great help. They walked me through everything to get started and I'm on my way to being debt free. It's a great feeling. They make it easy and even help you with legal fees. I'm so thankful for the help.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    I was so amazed how professional and quick my concern were addressed and resolved! I had no idea that someone could give me such a hope to be debt free in a number of years! They just an Angels! I would definitely recommend them to my friends and Family!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 19, 2019

    So far a good experience. People are polite and very clear with instructions. Paperwork is very easy to read and understand. They’ve called when they said and have made the process to date comfortable. They made very good suggestions as to how to go forward.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 19, 2019

    The representative helped me a lot. He answered all my questions. He showed awesome customer service. He explained everything thoroughly. He made sure I understood what he was talking about. He was also nice and friendly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    I had no issues with any calls I got. I am just happy for the help with my debt and saving money. They were both very friendly and very patient on each call and answered any question I had throughout the entire process.

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    Verified purchase
    Online & AppStaff

    Reviewed March 19, 2019

    Carlos ** was very professional and extremely nice. He handled our consolidation with much ease and information. We would highly recommend National Debt Relief to other people that is in need. The application was easy and they replied within minutes of submitting. And the approval did not take long at all. It was awesome experience and quick.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    You were very pleasant people. You also give me hope that no others would. I’ve tried so many places to get help with my debts and no one would help me. Instead of 4-5 years of making monthly payments and being in debt with you guys I’m only looking at a little over a year making payments and being in debt. I want to say thank you for giving me hope and taking the chance with me it means a lot.

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    Verified purchase
    Customer ServiceProcess

    Reviewed March 19, 2019

    I have just recently signed up with NDR and so far my experience and communications have been excellent. I expect this kind of service will continue. Their program seems o fit my situation perfectly and I look forward to working with NDR.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    Jason ** was very patient and helpful in guiding me through the process. It can be very stressful. He was able to answer all of my questions with no judgment. The calls are pretty long and the information can be overwhelming.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    The conversations, both phone and email, were pleasant, informative and reassuring. I am happy that I chose National Debt Relief. I look forward to working with Sagid ** and the National Debt Relief team. With the tools that they have supplied me, failure would be my fault not theirs.

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    Verified purchase
    Process

    Reviewed March 19, 2019

    From start to finish Eric was incredibly helpful and supportive! Spent time explaining in detail every part of the program. I was a little nervous, even though I'd done my research. Eric put my stresses at ease. I can go to bed and sleep instead of laying awake worrying about how I'm going to get through this. Best decision I could have made, for my situation!

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 19, 2019

    From the first time I contacted National Debt Relief, George ** not only walked me through the complete process, but he did so in a very understanding and kind way. He made my wife and I feel at ease and never once made us feel like we were financial failures. George explained everything in terms that made it easy to understand. Thank you for your help.

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    National Debt Relief
    Response from National Debt Relief

    James, thank you for taking the time to leave a review today. We're very proud of our agents and the work they do with our clients. We will let George know you recognized is efforts.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    Spoke to Maurice early this morning around almost 9:30 am. He was the only Representative that answer my question. I keep asking the representatives who helped me before and my question was when will I finish my program and they would answer me we don’t know. But Maurice actually told me that if I’m able to pay at least $160 today I will be done with my program and I will be graduating soon. Since I don’t have the money today I had them draft it in my next pay date which is next week. This was a relief after almost 2 years of payment. Also Maurice advise me that to update and call the credit bureau to make sure that my 8 creditors will not be listed on my credit. Thank you Maurice. I feel so happy that in less than two weeks I will be debt free. Thank you again.

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    Verified purchase
    Staff

    Reviewed March 19, 2019

    Great people to help anyone. I had lots of medical bills and ran up my credit cards. They were very kind friendly showed me what they could do for me. Classy people. Wish everyone could be helpful and kind when people need help.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    While beginning this process, the people that I spoke to helped guide me and make me feel comfortable with the process. I personally worked with Joe and he followed up with me after speaking and answered all of my questions.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 19, 2019

    So far with both parties I’ve talked to I have been incredibly happy. They’ve answered all questions and have been 100% respectful and wonderfully nice. They answer all questions fully and they well. I’m just starting the process and look forward to getting things in order with such wonderful customer service!

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    Mr Michael **, as well as the Client success team, were very helpful in welcoming me into the program. I was a little scared and hesitant to commit to the program at first. But after speaking with them, I felt confident in my decision to continue with the enrollment process. I look forward to eliminating my debt with the National Debt Relief program!

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    Verified purchase
    StaffProcess

    Reviewed March 19, 2019

    The representative was polite, knowledgeable and patience. Helped me to understand the process and program. I would highly recommend to any friend who would go into my situation. Naya was very professional. I'm very satisfied with what I have learnt about what I'm enrolling into.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2019

    National Debt Relief is helping me pay off my credit card debt. I reviewed a few companies and looked at the one that had the best ratings. When I did a web search, I saw NDR. Their enrollment process was fairly easy. I called and talked to somebody and we worked through the enrollment. I have done some online chats and their employees have been good. The service has been good as well. I'm still working on the debts but have settled some of them. I've been comfortable working with NDR's program, and the payment plan works with my budget. Hopefully, I can get everything all paid off and get out from underneath the debt. I’ve recommended NDR to a couple of people.

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    Verified purchase
    StaffTransparency

    Reviewed March 18, 2019

    The representatives were very clear and professional. They allowed me to ask questions and they checked for understanding. I would highly recommend National Debt Relief so far to my family and friends. I feel comfortable with the services rendered so far.

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    Verified purchase
    StaffTransparency

    Reviewed March 18, 2019

    Easy acceptance. Easy to understand instructions and explanations. Friendly and courteous. This will save me a lot of heartache and bankruptcy in the future. I am really looking forward to being debt free. Everyone single one of the staff members were very understanding and patient. (I had a lot of questions.) They answered them all and explained it. Absolutely amazing service.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 18, 2019

    Both Ariana and Joshua were very kind and professional, they addressed all my questions and encouraged them. This is a huge decision for me at this time and I appreciate the time and effort taken with all my communication so far into this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2019

    They went over everything several times to make sure you understand and were very professional. Terance was also pleasant and returned my calls right away. I cant remember the lady's name but she helped a lot as well. I would definitely refer people here that needs help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2019

    I had a great experience with National Debt Relief representative Alisa ** and Welcome call representative Catalina **. They both made sure I understood the terms and agreement of the girls. They were understanding of my situation that caused me to call y'all. Thank you.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    I worked with two different gentlemen during my signup process and they were both very professional, courteous, and friendly. They answered all of my questions thoroughly and were respectful. It was a pleasure to work with both of them in a difficult time.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    Both reps that I spoke with were great and very helpful. From breaking down all the financial details to providing me with contact information on all aspects of the financial plan. I look forward to putting these debts behind me and without the help of both reps it wouldn’t be possible. And for that. I appreciate them.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    I was a bit scared at first because I don't like change. Safia ** and the nice lady I spoke to to finalize everything were very informative and helpful. Very nice and smooth experience. Thank you for everything, I feel confident that I will be happy with the decision I made.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    I really hope I made the right choice. Each and every representative I’ve spoken to was very informative, thorough and Pleasant so good job on hiring them. Life can be tough, so organizations like this really helps ease the stress and anxiety caused by dealing with past poor financial choices. I am grateful for this help.

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    StaffProcess

    Reviewed March 18, 2019

    The representative was detail oriented and professional. She ensured that I fully understood what my next steps were and how to proceed with taking those steps. Mr Angel ** was also extremely informative and made me feel comfortable through the entire process.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    My representative was very helpful and informative and answered any possible questions I might have had. I had no trouble understanding the terms laid out and my representative appeared very supportive and non-judgmental about my situation. I am excited to resolve my debt faster than I would alone.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 18, 2019

    Service was very friendly and staff was willing to accommodate and explain when needed. They are knowledgeable and want clients to be successful. I feel comfortable with the process and how it was explained and that not only myself but anyone can be successful when utilizing this program.

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    Verified purchase
    StaffProcess

    Reviewed March 18, 2019

    We would like to thank everyone that had a hand in getting us started and on our way to having a debt free future. The team was very knowledged and very professional. We would recommend to our friends and family. The process was very easy!

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    These representatives are extremely helpful and knowledgeable in every aspect. You can interrupt them at any time. Ask them any off the wall question. Anything crazy. I appreciate them. I feel I’m going through a rough time. And they are there as a huge teamwork superior assistance to get it together for me! Thanks team.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    Great experience, very simple. Allen ** was very helpful and his experience in assisting me with my situation was painless. National Debt Relief will help improve our situation and lifestyle. We look forward to resolving our debts with the help of National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2019

    Everyone has been very helpful and polite and very well knowledge on their jobs. I will recommend National Debt Relief to everyone that I know that needs help. Kystal ** was a great person to talk to and get me signed up she helped me through the whole processes and the welcome call was thorough on everything. Also everyone is just great to work with thank you.

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    Verified purchase

    Reviewed March 18, 2019

    Good so far. Hopefully it continues. I need to get my debt taken care of so I don’t have to file for chapter 7 bankruptcy. I really don’t wanna do that but so far this company seems to be a real good experience.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    My association with the personnel with National Deft Relief were very professional & were straight to the point on explaining the whole contract as as well being knowledge of their job. I'm proud to be a part of the National Debt Relief Program. Have a bless day & God bless thank you.

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    ProcessTransparency

    Reviewed March 18, 2019

    Explained the process thoroughly and answered all my questions very promptly and was very patient with me. I was very impressed with how much money I will be saving in the long run and look forward to working with Nat. Debt Relief and will be telling my friiends about you.

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    Verified purchase
    Staff

    Reviewed March 18, 2019

    Very helpful and compassionate reps. As a widow, this is very stressful, and I have never had much debt in the past... this is all due to necessities; nothing frivolous at all! Please send documents USPS as for some reason they will not download. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 18, 2019

    We have had a very positive experience so far with Waseem and the welcome call. TY very much. We look forward to completing this program to eliminate our debt. Sincerely Stephen and Kathleen **. We enjoyed talking to your reps. They were very professional and kind.

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    Verified purchase

    Reviewed March 18, 2019

    I feel a great deal of relief over dealing with Brian ** on 3/17. I no longer feel as if I am drowning in debt. Thank you for you help. I also do not know if I have an account number as I do not see it on any of my paperwork.

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    Customer ServiceStaffTransparency

    Reviewed March 18, 2019

    I wish I had done this sooner! I feel so relived! My experience with Sophia was amazing. I felt like I was talking to my best friend! She walked me through it all and it was simple! My welcome call this morning was also very nice person!! Thank you National Debt! Maddy

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    StaffProcess

    Reviewed March 18, 2019

    When speaking to the representative I didn't feel pressured into doing the program. He was informative, helpful, and patient. I could tell it was important to him that I understand every detail of the program and what it would mean for me. Thank you!

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    Staff

    Reviewed March 18, 2019

    During my experience enrolling into that program. The rep. was very respectful and attentive. Andrew and the welcome staff were very nice and provided me with much need information. Looking forward to working with them. I still had a few question, but the welcome seemed very helpful and was more than willing to assist in all matters. She provided a help line if for any reason I should need and help in the future.

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    Customer Service

    Reviewed March 18, 2019

    I hired you over a week ago, shortly after I had been served a summons from saslavrar. I called them the next day and have been battling with them for over a week. Each time I have to wait 30 minutes to a hour before they answer. Each time they want something different from me. Now they want a letter from you stating you are not handling Citibank NA. You tell me you legally can't do that, I MUST be dumber than dumb. They won't let me set up a payment plan until they get the letter, and you legally can't send the letter. I am sorry I got involved with a company that acts like they don't care!!!

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    National Debt Relief
    Response from National Debt Relief
    Hello Dave,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    Staff

    Reviewed March 18, 2019

    They clearly stated all info and were very helpful. I felt completely comfortable discussing my financial issues with NDR. All employees treated me the upmost respect. I was informed every second of the initial process of what to expect, how much time I would need, and how correspondences would work. I'd highly recommend NDR.

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    Customer Service

    Reviewed March 18, 2019

    This was one of the best customer service experiences I have had in a long time. I would recommend your services to whomever may need. Looking forward to getting out of debt finally after years of struggling. Thank you very much for all of your assistance.

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    StaffProcess

    Reviewed March 18, 2019

    I am extremely satisfied to date with my introductory experience so far, NDR staff professionalism and the apparent thoroughness of the program. I appreciate the opportunity this service promises to provide in terms of debt settlement and advocacy during the process.

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    Verified purchase

    Reviewed March 18, 2019

    This was a very difficult decision to make, but a necessary one, and I am pleased with the manner and the method that is enabling me to take care of my affairs. The professionalism of this company appears to be first rate.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    Hi, I spoke with Daniel ** and he was wonderful. He stayed with me on the phone for probably over an hour and never rushed me or became agitated as I continued to ask questions. He made the experience pleasant in a not pleasant situation. Thanks.

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    StaffProcessTransparency

    Reviewed March 18, 2019

    I am satisfied with the National Debt Relief and with the two people that I have been in contact with so far. Tiara, and Bianca were both very helpful and explained the program to me. My goal is to complete the program and stay within the goals set for my success. Thanks.

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    Staff

    Reviewed March 18, 2019

    James ** was a knowledgeable, friendly and a person to talk with and do business with. He gave me all the information I needed to take care of my needs and it seems to be a good thing to do...

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    Customer ServiceStaffProcessTransparency

    Reviewed March 18, 2019

    National Debt Relief has been helping me and we’ve already got one credit knocked down. They said within six months they’ll be able to at least get something in the works which they did, which is why one of the debts are already paid off and the second one has just been negotiated. Now, there are just two left. The third one is the last one and then I’ll be done. I’m hoping that it would be a little bit sooner but things take time. NDR has been doing great and they haven’t given me issues. They call me, they email me, they leave me messages and they let me know to give them a call back when they have any updates pertaining to my case. They do all the negotiating part but I do speak to my case manager who explains everything to me and if I have any questions, I call and they always answer. They are on point with everything.

    The payment plan was relatively easy to do given that I was able to make that large a payment. But with me having another child and finalizing my divorce, I had to reduce my payments for the past two months now because I have two babies that I have to put to daycare. This is probably gonna delay things but I know that it’s a business at the end of the day. Other than that, it’s a great program. In fact, I already recommended National Debt Relief to my sister and a few other people that I knew who had some situation with their credit.

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    Customer ServiceStaff

    Reviewed March 18, 2019

    National Debt Relief's representative said that within 24 to 48 hours, they would let me know of what was happening, but it has been a couple of months and they never got back to me. NDR is deducting 1,243 every month, but they have not been able to get into a new deal with any of my creditors for the last couple of months. I made a mistake and shouldn't have used NDR.

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    National Debt Relief
    Response from National Debt Relief
    Hi Prabal,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 17, 2019

    I was in debt and I needed to get out of it to get some breathing room so I can get back on course. I sought National Debt Relief’s help and they were considerate and reassuring. I like the time limit, especially if I can help to put some more money so I would be out of the program within the time limit that they had told me. Their reps are trustworthy. They have a legal team to let me know if I have any problems with any of my creditors and it was reassuring that I could turn all the information over to them. They pretty much stayed on the ball. They call me every now and again to ask if there are any changes or other things that come up that they could help me with. Also, I’m able to look into my account and check it out. Working with National Debt Relief has greatly impacted my life emotionally, mentally, physically and spiritually.

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    Customer ServiceStaffProcess

    Reviewed March 16, 2019

    My Entire process so far from the first call through my acceptance into the program has been so satisfying. Your staff’s patience and understanding has genuinely lifted a weight off my shoulders. I will definitely recommend this program for anyone needing a fresh new start!

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    StaffProcessTransparency

    Reviewed March 16, 2019

    I would recommend National Debt Relief to anyone who is in a financial crisis. The initial representative who I spoke to was very professional, polite and clear about how the program works. The representative made me feel confident about enrolling in the program without any hesitation. I am looking forward to seeing my first debt reduction.

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    Customer ServiceTransparency

    Reviewed March 16, 2019

    The communication is great. They explain every detail and answer any questions promptly and accurate. I’m just now starting this process and I can’t wait to be out of debt. So far my experience has been outstanding. They told me it can take up to six months for all the creditors to settle so I’m excited to see if what happens.

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    Customer ServiceStaffTransparency

    Reviewed March 16, 2019

    I got all the help I needed and all my questions were answered professionally. The people I talked too were very respectful. I was able to connect on the phone with the person/persons who were reviewing my case and they explained in simple and clear terms that helped me to understand what to expect from this debt relief program.

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    Staff

    Reviewed March 16, 2019

    Ed ** spent 6 hours with us to complete our introduction into the program. We had great difficulty on our end being ill computer savvy. He was patient, expressed caring, leadership and professionalism. He is an asset to the company. Dina was very helpful. She answered all of our questions.

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    Customer ServiceStaffProcess

    Reviewed March 16, 2019

    My case happened to require David to call me a couple times due to one of my credit debt collectors not cooperating with me. He was extremely helpful and patient and detailed with every step. I felt so much relief by the end of our final phone call I could not thank him enough. He was so understanding with my situation and really took the time to help me finally get control over this burden. I spoke with Isis for my follow up call, to review my information and answer a few questions I hadn’t thought to ask David. Again, I felt truly listened too and her patience was greatly appreciated. I feel confident in assuming that most of your staff must carry the same qualities. I only had the pleasure of speaking to Isis and David, however It isn’t often that I have received such amazing support and service by TWO staff members, in the same day. Back to back. Thank you so much for making my process so easy and taking the time to go through it all.

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    Customer ServiceStaff

    Reviewed March 16, 2019

    Enrolling with National Debt Relief was a pleasant experience. They were very nice and they already had the information about what I owe everybody right there in front of them. I didn't have to send them anything. When I call their customer service people, no matter what time I call, I always get talk to somebody different which is okay because they’re all pleasant. Everything is at my fingertips and they help me through with whatever right then. I just wish though that I could have paid more to get it over with quicker but I’m okay with the payment plan. I started the program in November of last year and I'm halfway through it. I’m on my fourth settlement. National Debt Relief has given me some ease. It has given me some relief and I’m not as depressed. I’m glad that I’m with them and I’d definitely recommend them.

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    Customer ServiceStaffTransparency

    Reviewed March 16, 2019

    My experience with National Debt Relief has been one of the best experiences I’ve had. At first, I thought it was a little too good to be true. I was a little skeptical because I didn’t know what to expect, but once I started speaking to the guy that helped me out, I did a bit of research on it and everything went really smooth. They provided a debt consolidation service. There were a couple of hiccups here and there but once I got it fixed, everything has been going smooth. Everybody has been really helpful and awesome. They were very easygoing and they accommodated with what I was able to do a month. There was always excellent communication. I love National Debt Relief and I would recommend them.

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    StaffTransparency

    Reviewed March 15, 2019

    The experience was relatively painless for such a sensitive subject. It was well explained very well and both people I spoke to were well informed and easy to speak to. I would recommend the service to my family and friends.

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    StaffProcess

    Reviewed March 15, 2019

    My initial interview was with Kim ** who was informative and put me at ease discussing my financial problems. She was wonderful and described the entire process to me and answered my questions. We filled out and signed the appropriate paperwork and I found peace knowing help was on the way and I had started my recovery My second interview was with Monica ... we filled out appropriate information and discussed many of the items I went over with Kim earlier. Monica was professional and efficient in our interview and answered any other questions which were remaining. The experience with both Kim and Monica was pleasant, informative and instructive. The initial process with NDR, although upsetting to me, was made comfortable, easy to understand and supportive by both ladies. They are both a huge asset to your business.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    My experience with NDR has been outstanding so far everyone is very professional and know exactly what they are talking about. The young lady on the welcoming call was also very kind knowledgeable and presented herself and her material very clearly. On both calls when they were complete I had no questions. I also appreciated the way they covered my personal information to make sure they had every thing correct. Thank you NDR.

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    Staff

    Reviewed March 15, 2019

    All questions were answered to my satisfaction. The staff knew how to set my mind at ease. They are very knowledgable. Now I can sit back and let NDR take care of my debt. I understand that there will be other steps, such as dealing with the IRS.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    The associates (Shelley and Viola) were cordial and professional in explaining and walking through the information required. Information was thorough, detailed the process, and covered the specifics within the Agreement that was reviewed. NDR's follow up call for reviewing terms and conditions was helpful and questions were answered.

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    Customer Service

    Reviewed March 15, 2019

    Keeping wallets "green" seems to be a mantra for National Debt Relief, but THEY need to get green. I get massive amounts of spam, MASSIVE amounts of spam, by mail. This last one was a gigantic glossed cardstock envelope with ONE single piece of paper inside. The envelope was glued with that stringy rubber material so the top portion is not recyclable. I have never contacted NDR, never been to the site, never called and yet they still send spam to my address. Don't support companies that buy your information and try not to make your information purchasable. It happens, especially when getting commercial loans, but still discuss with the rep at any company you use.

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    National Debt Relief
    Response from National Debt Relief
    Hello T,
    I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    The National Debt Relief Team was here for me every step of the way through the application process. They answered every phone call and were there for any questions I had. An important thing for me is they were able to work through my tight schedule. They helped me a lot and I know they will continue to do so through the process.

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    StaffTransparency

    Reviewed March 15, 2019

    My experience with Kester ** and Monique were very positive and helpful. They explained everything in detail and answered all my questions. I understand how the debts are paid off and that my program is 33 months long. I look forward to speaking with your team of professionals in the future. Thank you National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Karlton ** was a very nice guy, and took his time with me and explained everything I need to know. He eased the experience to the extent that he could and it was very appreciatable. Give that guy a raise! The welcome call, didn’t feel so welcoming, as the guy sounded annoyed of me from the start. Other than that great experience so far. I hope business will be resolved.

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    Staff

    Reviewed March 15, 2019

    Terrence was very helpful and efficient in helping us achieve our debt consolidation plan. He helped us acquire all the information that was need for us to hopefully achieve our goals of being debt free. We look forward to working with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    From the day I submitted my interest to the day I received my welcome call this agency has been professional. Informative, caring, make me feel important, they are sympathetic to our hardship and very helpful making me understand the whole process.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    I really enjoyed speaking with my rep Rod today. He was very detailed and helped me understand my next steps. I started the call very upset and stressed and he dealt with it so well and remained professional. I am going to stay positive. Thank you!

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    PriceStaff

    Reviewed March 15, 2019

    Very easy and professional service and I am relieved to be able to look forward to the future without worrying about debts. I am not going to use any credit cards or get any loans in the future. Thank you for helping me to get out of debt and to help me to save money on interest rate fees. Thank you for helping me to pay off some medical bills as well.

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    PriceProcess

    Reviewed March 15, 2019

    I am amazed at how quickly Adrian ** was able to get me in the program. I was able to sleep last night knowing I could get these accounts paid off in a short time. I've tried getting them paid down, the interest just killed me. I will and would recommend this company. Thank you!

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    Transparency

    Reviewed March 15, 2019

    I am favorably impressed by the courtesy, thoroughness and patience of Sam ** and Kaiya **. Their explanations, instructions and advice they made entirely clear. At no point in our conversations was there any implication that I am less than honest or a likely deadbeat.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Dealing with the whole debt relief process can be scary and time and can weigh on you even more than the actual debt sometimes but National Debt Relief's customer service representatives really take the time to explain everything to you and make the process less stressful.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Your team has the best customer service I have experienced in a very long time. Very clear, patient and helpful. They are honest and made my life so much more manageable. I will add everyone into my prayers. Thank you.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    Krystal and person who did the welcome enrollment call was extremely polite and helped me with the process. I hope that this will be a great journey to recovering from debt. They did a great job of explaining the whole process and did a great job in being patient with me as I am a first time customer to this program.

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    StaffProcess

    Reviewed March 15, 2019

    Both ladies I spoke with to set up my account were very helpful and polite. I am very confident in the program and cannot wait to see the results. Thank you for assisting me in minimizing my debt to get a house.

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    PriceProcess

    Reviewed March 15, 2019

    It's really good program as they described to me. I tried different programs like loans or balance transfer but they are not willing to provide me anything because my credit score is bad. But my credit score became bad because of their interest rate. But NDR agreed to help me out.

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    Reviewed March 15, 2019

    Just started out with the company for financial relief. So far, so good. The customer care was very good and the information is very helpful. I will have to wait and see in the near future if this is still the way I feel about their involvement.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    He was very helpful and detailed with his explanation. Kudos to Patrick for a job well done. He was very pleasant to talk to. He calls back in a timely manner. He was very knowledgeable with all of my questions.

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    StaffProcess

    Reviewed March 15, 2019

    Thank you so much for all your help. Ameen was very friendly and extremely helpful during this process. I would definitely recommend this company. The process was quick and easy to do. I am very thankful for all your help. Thank you so much.

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    Customer ServiceStaffProcess

    Reviewed March 15, 2019

    The first agent Marcus was excellent, polite, helpful. Answer all my questions in general. I feel really good and glad l made the desition to enroll with your program and start with an new opportunity to be debt free.

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    StaffTransparency

    Reviewed March 15, 2019

    Robert ** was very helpfully. He made sure I understood all documentation. He was very clear about everything I asked him. Thank you so much, it is important that I get great service so I can move forward and Robert has help me do just that.

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    StaffProcess

    Reviewed March 15, 2019

    Everyone was very helpful and informative. They answered all questions I had about the program in great detail and were very patient with me. They made me feel comfortable with everything we went over and were very polite. I look forward to working with everyone and I hope the program can help me get through this tough time.

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    Process

    Reviewed March 15, 2019

    I have had a wonderful experience with my debt relief. I am beyond grateful for this program. I am confident in regaining credit control in my life. Profession, prompt, and understanding my situation and making sure it is stress free as well.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Service was very good. Staff member provided important information, asked the right questions and understood my needs. I felt comfortable talking the staff member who listened and answer the questions I had. I would recommend anyone looking for debt relief to call and work with this company.

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    Customer Service

    Reviewed March 15, 2019

    Andrew ** was the greatest. I felt a wave of relief after speaking with him and signing up for a debt relief program. Much thanks to Andrew. Quick and painless, for me anyway, lol. When I verified my signing up though, I had a hard time understanding what the lady was saying on the phone.

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    StaffProcessTransparency

    Reviewed March 15, 2019

    The people I talked to was very professional and knowledgeable, explained everything in a manner that you had no problem understanding, gave you the chance to ask any questions, and listen to you as well for any concerns, Did not rush through the process at all, things turned out to be better for me than I could have imagine. Thank you.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Both representatives that I have spoken with via email and phone have been very helpful and honest. The email responses were very quick and I had a very short wait time on the phone as well. So far a good experience.

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    StaffProcessTransparency

    Reviewed March 15, 2019

    I have just started the process but so far it has been very easy. Everything has been fully explained, documents sent quickly and thoroughly reviewed with me. Everyone has made me feel so at ease and I don't feel like I'm being judged, only helped. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Amazing customer service. Explained everything, was kind and understanding. Not judgmental at all. Helping me save a lot of money, and paying things off faster than just minimal payments. Only downfall is they can’t work with EVERY creditor. I had two that I’m going to have to complete on my own.

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    Customer ServiceStaff

    Reviewed March 15, 2019

    Almost cut debt in half, and was the program I chose after reviewing five different ones. Was so unexpected, and right on time. I would recommend it to others if they asked for my opinion, if for no other reason than the fact that customer service was very professional/courteous.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2019

    Everything went well so far and the people we talked to were all very helpful. There was good communication and they answered all of our questions. The forms were easy to sign on my email account. The fact they have a very good standing with the BBB is reassuring.

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    StaffProcessTransparency

    Reviewed March 14, 2019

    I had a great experienced with all the representive from National Debt Relief! They walk me throughout the process and explained everything I needed to know and got all my questions to my answer. Overall, they were all helpful to me and I'm thankful to be in the program and help me get debt free!

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    Customer Service

    Reviewed March 14, 2019

    Jennifer was detailed and easy to speak with. The customer service here is top notch. All of my questions were answered straightforward. The speediness was as desired and I'm excited to have NDR on my side. Cheers to progress.

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    Staff

    Reviewed March 14, 2019

    This has been a very informative and a big help. I thank the team that help me out with my approval process. I am very happy and can't wait to see the results. They answered every question I had for them. And double check each info with me and made sure I understood everything. Thank you.

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    Reviewed March 14, 2019

    So far my processing was easy and they help me with assisting me with the application and it was relief that what I am doing due to financial loss is stress free knowing that by consolidating my debt was best for my family.

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    Staff

    Reviewed March 14, 2019

    The staff have a positive aura they give off that relieves the customer of their worries. Great staff and glad to be apart of the family. I hope that after all of this has been completed and I'm debt free. I hope to recommend this company to many of my affiliates.

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    ProcessTransparency

    Reviewed March 14, 2019

    This company is amazing! They explained everything I needed to know about this process very thoroughly from beginning to end before and let me make my own decision! They have the lowest rates of any other companies I tried to work with. I am looking very forward to my credit recovery with this company!

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    Process

    Reviewed March 14, 2019

    I was in a lot of debt and stressing myself out at night. I'd wake up and think about this mounting debt and wasn't sure how I was going to get out of it. I was made to feel at ease and finally felt a sense of relief. I am so thankful for this program.

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    Staff

    Reviewed March 14, 2019

    The two people I have spoken with at NDR have been very kind and reassuring, but the reality of the impact on my credit and danger of having lawsuits is scary. I feel this is my only option after my creditors refusing to work with me, so I am praying this is the right move. I guess time will tell if I made the right choice.

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    Staff

    Reviewed March 14, 2019

    I had two people to help me with this experience, first I had Nick ** and then I talked with Nicole **, and they both helped me from start to finish and did very well in explaining to me everything on my contract, so I would like to thank them both.

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    Staff

    Reviewed March 14, 2019

    Lia **, was great! She had the patience of a saint, helped me through each step and ask if I had any questions repeatedly. So far I’m very satisfied. I will recommend National Debt Relief to friends. It took me years to be able to contact your company for help, I just kept digging myself in deeper. Thank you. LouAnn

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    Customer ServiceStaff

    Reviewed March 14, 2019

    I was very happy with the information and customer service from your company. I would highly recommend your company to anyone looking to relieve debt from hardship. Your staff is very friendly and knowledgeable. Thank you for your help and guidance.

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    StaffProcessTransparency

    Reviewed March 14, 2019

    Kesha did a great job helping me through the debt relief program. She was efficient and explained everything so that I could understand it. She was very clear in her presentation, and very personable as well. I am grateful for her help!

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    Customer ServiceStaffProcess

    Reviewed March 14, 2019

    Customer service very helpful and knowledgeable. Went through the process easily and less burdensome. I was feeling worried that I may have to deal with unscrupulous people. But the staffs are genuine and professional. Definitely will recommend to others who needs help with their financial situations.

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    Staff

    Reviewed March 14, 2019

    Very good and answering any questions. They take the time to listen and help to understand your needs and assure that you can get in touch with them at any time. Very professional and respectful. They want to be sure that when you finish the program you have success.

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    StaffTransparency

    Reviewed March 14, 2019

    Very informative and friendly. They explain everything in great detail. Would definitely recommend to others that are struggling with debt. I felt very comfortable speaking with them and they did not make me feel like I was a horrible person for falling into this situation.

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    Customer ServiceStaff

    Reviewed March 14, 2019

    I was very satisfied with talking to Gilbert ** and Nicole from the welcome call. They answered all my questions and provided me with answers to my questions. So far with the experience we had I would recommend National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 14, 2019

    I am just beginning the program but have very good communication with and assistance from your representatives thus far. I am looking forward to using and benefitting from this program and becoming both debt and stress free. I have reviewed your successes online and am very hopeful this program will be a lifesaver for me.

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    Staff

    Reviewed March 14, 2019

    Greg and Ed were very helpful and compressed the vast amounts of data needed into quick yet comprehensive conversations that made this a simple and confidence inspiring process. It's good to feel that despite the impossible seeming situation, things may be back on track again soon.

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    Customer ServiceStaff

    Reviewed March 14, 2019

    Just hoping this actually works my first time trying. Experience was good just takes way too long to set up. Been on the phone for almost 3 hours. The people that helped me are very good at explaining and doing their job. Just takes very long.

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    Staff

    Reviewed March 14, 2019

    I am very pleased with the application setup with National Debt Relief. The representatives were so pleasant, knowledgeable, and helpful. I would recommend others to National Debt Relief. I feel such relief that I can get a fresh start on trying to conquer my debt.

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    Customer ServiceStaffTransparency

    Reviewed March 14, 2019

    Nikki ** (agent) and Edwin ** (welcome call agent) were both very accommodating and clear with explanations about my enrollment to the NDR. They were able to explain to me the procedure and other important things regarding my enrollment. I will definitely recommend them and the NDR to my friends.

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    Process

    Reviewed March 14, 2019

    Professional service is provided out of the gate. They had all documents ready to go and make process simple. I feel comfortable with this service as they are the largest company resolving these issues. I will be out of debt quickly.

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    Customer ServiceStaff

    Reviewed March 14, 2019

    After a life changing event, I was unable to stay above water and could not stay up financially. National Debt was the assistance I required. They're completely professional and answer all questions, very experienced and knowledgeable. They really work in a very timely manner and very courteous.

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    Staff

    Reviewed March 14, 2019

    The individuals that helped me set up everything and walk me through all the paper work were amazing human beings. I did not feel degraded by the situation I have put myself in. And felt confident that my situation will turn out to be a positive one.

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    Customer ServiceStaffTransparency

    Reviewed March 14, 2019

    The process was very quick and easy from the first phone call to the welcoming call. Everybody I spoke with were very knowledgeable and helpful. Everything was explained in detail with nothing left to question. I'm excited to be on my to a debt free future! Thank you so much!

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    Staff

    Reviewed March 14, 2019

    Everybody was very helpful and friendly. They put my mind at ease from the first moment. A very good experience. Everybody was caring and not judgmental. They understood my problem and helped me every step of the way. Thank you.

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    Customer ServiceStaff

    Reviewed March 14, 2019

    I had a very pleasant experience today with Ronald over the phone during my welcome call with National Debt Relief. He was very thorough and everything was very easy to understand. He took the time to answer any questions I had.

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    Customer ServiceStaff

    Reviewed March 14, 2019

    Friendly attention; informed analysis; patient response to all doubts and questions; provided different options to specific needs! National Debt Relief provided step by step guidance throughout the enrollment process leaving no doubts in my mind. I felt assured and encouraged with the new plan to achieve financial independence.

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    Process

    Reviewed March 14, 2019

    The entire experience was seamless from start to finish. I'd recommend the service to anyone struggling with debt. Frank ** was very helpful explaining in detail all of the ins and outs of the program and should be commended for all his efforts.

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    Reviewed March 14, 2019

    I just recently enrolled in NDR and I was so nervous about it and worried, what will happen next. Kyle ** and Evelyn ** were great in making me feel like this was the best move to make. After getting set up and understanding more I couldn't agree more. I have access to the money I put in and what debts are close to being paid off and how much I have put in. I can't wait to officially begin.

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    Reviewed March 14, 2019

    I have been under an ENORMOUS amount of stress for so long, and to have that taken off me has been incredible. I will definitely recommend them to anyone I find in a similar situation. They did an amazing job turning legal talk into language I could understand.

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    Reviewed March 14, 2019

    Great!! I am just super nervous hoping this was the right choice for us and it doesn't backfire and cause us not to be able to buy a car in the future. The info was presented very well and I understood it. Still scary but it's either this or declare bankruptcy and that is a worse option.

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    StaffProcess

    Reviewed March 14, 2019

    The experience so far has been so much better than expected. I feel calm and at ease and everyone I have spoken to has been so helpful. I hope it continues and I definitely feel relief! Thank you for making me feel comfortable throughout this process!

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    Process

    Reviewed March 14, 2019

    Setup Debt Consolidation - Dishan was very nice and easy to work with. It's nice to know there is a company out there to help you that will not judge you for your problems. I look forward to this process and thank you so much!

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    Reviewed March 14, 2019

    I was really nervous when first contacting National since I had never expected to be in a situation where the services they offer would be needed, but their knowledge and experience on the matter quickly put my mind at ease.

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    Staff

    Reviewed March 14, 2019

    Very stress free, understanding, and helpful. I feel more confident going into this. I was very nervous at first, and I feel it is the right thing to do for me and my wife.

    I've been struggling for a while. My wife and I both have cancer and I also have Valley fever, my cancer is in remission. Doing this will help make our lives more livable.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed March 14, 2019

    Helpful and willing to answer questions, able to explain well the benefits of the application done. The experience was fast and well presented to the applicant. will highly recommend to friends and family the advantages that it will help with debt relief. The application was easy. Staff took time to explain things that an applicant has questions.

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    Reviewed March 14, 2019

    I think that the team needs to slow down when answering and giving the consumer the information. Sometimes the fast talking is a bit discouraging, when all you want to know is everything going to be ok. I am very pleased with the decision I made to go with your company. I pray that I will be able to make it through the calls from creditors. Blessing to your company for what it does. I'm so grateful.

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    Online & AppStaffTransparency

    Reviewed March 14, 2019

    The application process was easy and calming knowing that I made the right decision for me, and not just a one size fit all type of program. Everyone was helping in answering my questions and concerns. The company is very transparent on everything they do. I have a sense of relief now.

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    Staff

    Reviewed March 14, 2019

    Very helpful and just gave me relief on the shoulder. I would highly recommend friends and family to use this service. They are very professions in the job, they provided and very helpful. Also, very understood in the situation I'm in.

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    StaffProcessTransparency

    Reviewed March 14, 2019

    Everyone I've talked to has been professional and courteous. They have truly helped to alleviate some of the stress of feeling like you are drowning with nowhere to turn. There didn't seem to be any daylight at the end of the debt tunnel until I spoke with the folks at National Debt Relief. Everyone is very helpful and the explanations of the process have been very thorough. I feel confident that with their assistance this program can work and I can get out of debt within a reasonable amount of time and save money in the process.

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    Transparency

    Reviewed March 14, 2019

    The information was explained in a manner understandable to us. We were embarrassed because of the situation we are in, but Carter made us feel like National Debt Relief is there to help us now and down the road to put us in a better financial place.

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    Staff

    Reviewed March 14, 2019

    Ed ** was very helpful. Wasn't aware that this was a debt settlement till later into it. Your ad says debt consolidation or debt settlement. Would prefer the consolidation as can't afford to pay the IRS at. Tax time but guess we have no choice now!

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    StaffTransparency

    Reviewed March 14, 2019

    Had a great experience so far with National Debt Relief, a friend recommend it and they were very honest, helpful and knowledgeable. They explained everything very accurately and answered all my questions. I would definitely recommend it to someone else. Thank you.

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    StaffTransparency

    Reviewed March 14, 2019

    I looked up National Debt Relief and found out that they are rated number one. I was tempted to go with Freedom Debt Relief because they were nice to me. They’re number two on the list of satisfaction for a company but I went with National Debt Relief 'cause it’s a bigger, more established and fair company. Their reps were all friendly and they explained things very well. Any questions I had, I asked and I had a bunch. They’ve already taken care of a couple of my credit cards and in a little over three years, I will complete the program. It takes time.

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    Staff

    Reviewed March 14, 2019

    I've been into a financial crisis physically and National Debt Relief helped me out. I had five credit cards and they were able to contact the credit card companies and they were able to lower and give me an early payoff on it. One was a credit card with the Navy Federal Credit Union that they worked on lowering and they got it down to a good rate. I also had one loan that I haven't been able to pay with them. The people at NDR who I am dealing with are good. They have been very cordial and nice. When I missed a payment two times, they were willing to help me and everything in prolonging the payment.

    I used to work for the VA and they usually take the money out of my bank account. However, my payment plan is becoming a stretch now because I haven't been working. I've had surgery on my neck last Sept 12 and I haven't been back to work. I'm running low on money now but so far, they are able to work around my inability to pay. They have an account that I pay in $280 every month and I know I got some money built up.

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    Customer ServiceProcessTransparency

    Reviewed March 13, 2019

    Jonathan ** worked hard to communicate and address all our questions. Emails were thorough and he explained everything. Jamie at the welcome center was good at explaining the process. I know the complete process will be successful. Thank you for all your help and explanation.

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    Customer ServiceProcess

    Reviewed March 13, 2019

    The customer service was quick and easy! The paperwork was easy to follow along with; also the time it took was very accommodating for me. Which made it pleasant knowing that I didn't have to spend all day trying to complete this process.

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    StaffProcessTransparency

    Reviewed March 13, 2019

    Great and they were very helpful. Their people were very nice and helpful in every way to make this process as easy as can be. They explained things word for word. Never talking above me and just great all the way around. I would tell anyone in debt over their head to use them.

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    Process

    Reviewed March 13, 2019

    This was a very easy despite embarrassing process. Thank you for walking me through this process and getting myself back on track after the loss of my husband and his income. You never know what life is going to throw you!

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    StaffProcess

    Reviewed March 13, 2019

    I spoke with Sam **, he was very courteous and helped me find the best solution to the problems I was having. He gave me the confidence that I had made the right choice in calling this program for help. We were drowning in debt and now I feel there is a way out with the programs help. Thank you.

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    StaffTransparency

    Reviewed March 13, 2019

    Each person I have spoken to has treated me with respect and courtesy. At no time was I made to feel ashamed of my debt situation. Every item was explained thoroughly and completely, and I feel a great sense of relief for their help.

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2019

    The women on both calls were Very good and kind. That were genuine and the person who signed my up was very concerned about me. They were thorough and explained everything even when I didn’t understand. I would recommend your service so far to those in need.

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    Reviewed March 13, 2019

    Just getting started with National debt relief. I am very happy with all they have done so far. If everything works the way they say it will be great. I do believe that it will. I would recommend National Debt Relief to anyone who has a large amount of unsecured debt.

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    Staff

    Reviewed March 13, 2019

    I was really worried about starting a program like this, but the entire staff I have dealt with is amazing and very thorough! I would like to especially thank Justin ** and Ed **!! You both help make me feel at ease with being able to help bring my credit debt back down!

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    Staff

    Reviewed March 13, 2019

    I was treated with dignity and respect. I feel like I can breathe. Knowing that I will not leave my children my debt is a good feeling. I hope to teach my children how to manage money better. I really appreciate all the people at NDR for their help.

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    StaffProcess

    Reviewed March 13, 2019

    Both people I spoke with today was very helpful and thorough with explaining the whole process. Everyone was really nice. Paperwork was also very easy to fill out. So far I'm very impressed with how everything has been handled. Thank you for all your help.

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    Verified purchase

    Reviewed March 13, 2019

    I am very thankful for this opportunity that Debt relief is giving me. I want more than anything in life, to get financial comfort back. I couldn't have found national Debt relief services soon enough. I would like it someone could call me tomorrow.

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    StaffTransparency

    Reviewed March 13, 2019

    Straight to the point and very good service. I had some questions and the representative was very patient and very helpful. Also I had additional comments about the agreement and she took her time to explain what wasn’t clear. I definitely appreciated the help and I was satisfied.

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    StaffTransparency

    Reviewed March 13, 2019

    It was a very pleasant experience. Everyone was very nice. Everyone went over and explained everything in great detail. I would recommend this company to many people. The answered all questions that I had. Thank you for a great experience.

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    Staff

    Reviewed March 13, 2019

    Excellent service, friendliness, sincerity, sensitivity and care from David ** especially! David was particularly good at actually listening and not assuming what I said and did not have scripted answers - he was incredibly caring and thorough. The others I have dealt with were nice, but very scripted and robotic... but nice.

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    StaffProcess

    Reviewed March 13, 2019

    My service was excellent in dealing with National Debt Relief. Joel was wonderful in getting me the help that I needed at this time in my financial life. Thank you very much to the National Debt Relief program and all of the team members that assisted me throughout this process.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2019

    I was very skeptical because I’ve been burned before going through identity theft. After doing some research and talking to a friend, I finally made the choice and decided to take some action on my financial difficulties. Did some extensive research on National Debt Relief and found this is my best option. I made the call and Kester was very helpful and informative... He helped me understand everything in this program. He answered all my questions and concerns. Would recommend this program. Thank you for all your help. It is greatly appreciated.

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    Verified purchase

    Reviewed March 13, 2019

    Great information. Made it where I could understand the information that was given to me and that if had any problem that I would be able to contact them at any time and that I would recommend other that needed your type of help. I recommend your company.

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    Staff

    Reviewed March 13, 2019

    Everyone with National Debt Relief was courteous, professional, and completely organized. They got me set up on a plan that will ultimately provide the peace of mind and financial security that I've been craving for years. I cannot recommend them highly enough!

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    Transparency

    Reviewed March 13, 2019

    After speaking with our consultant and gathering all information the options were given and our best option was chosen. They explained everything perfectly. Time was taken to go over everything thoroughly and make sure we had all our questions answered. They made us feel comfortable and ready to become debt free!

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    StaffProcess

    Reviewed March 13, 2019

    I had a very satisfying experience with NDR. Carlton ** set me up with the program, he seemed very knowledgeable, and was very helpful. Then I was sent to the next team which was also very helpful. This will help me out of my situation. Thank you very much.

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    Transparency

    Reviewed March 13, 2019

    Everything was well explained. I really felt the concern of my problem. Cause I was nervous and had no clue or answers on what to do about my financial situation. Thanks for everything. This really going to help me out.

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    Staff

    Reviewed March 13, 2019

    Everyone I’ve spoken to so far has been extremely helpful and professional. I am really glad to have found this service online and look forward to removing myself from debt. Just at the beginning of my road but I am hopeful that this will be successful.

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    StaffProcessTransparency

    Reviewed March 13, 2019

    Good experience. I was satisfied with the explanation of the program, and I was made to feel confident that I will eventually be able to get my debt behind me. Everyone was very cordial and helpful when I asked question, or asked them to repeat.

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    Staff

    Reviewed March 13, 2019

    Fast and accurate, easy to follow the instructions on what to sign. Everyone is friendly people to talk to. It took me 3days to complete the paper work and will relief me from my outstanding debt. It will help in my future to accelerate.

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    Customer ServiceStaff

    Reviewed March 13, 2019

    Enrollment seemed very straight forward and Mr James ** was very helpful and pleasant to speak with. Also the Welcome call I believe her name was Monica not sure and likewise was very helpful and kind. All my questions were asked and answered thoroughly and to my satisfaction.

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    Customer ServiceStaff

    Reviewed March 13, 2019

    Thank you for helping me to financial freedom. My two customer service agents Roger ** and Ed ** were very knowledgeable, professional, and helpful in getting me started with NDR. I want to say my experience so far is satisfactory. I would like to personally thank my service support agents. I rate NDR experience as a 5 star rating. Superb customer service at its finest. Look forward to getting out of debt soon. Thank you so much NDR team. Highest Regards.

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    Staff

    Reviewed March 13, 2019

    I felt so relieved and very informed which make my decision to accept the help I truly needed with National Debt Relief. I just hate I didn't get the help sooner. I would recommend your services to anyone in my position. Charlene is so professional and knowledgeable. Thank you.

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    Customer ServiceStaff

    Reviewed March 13, 2019

    Great service in both enrollment and follow up call. Reps were thorough, friendly and knowledgeable. I am pleased to know in just over two years I will be debt free and my credit will be considerably better. I would recommend this company to any person in a similar situation to mine. Thank you for your help.

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    StaffTransparency

    Reviewed March 13, 2019

    The team was very patient and walked me through the enrollment process. They gave me clear instructions and answered all my questions clearly which helped ease my mind. I now feel I have made the right decision by choosing National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed March 13, 2019

    Although the process is long it was quite easy and the the consultants I spoke to were very helpful and pleasant to work with. I was offered a lot help (phone numbers) if I have any problems with creditors or anything I do not understand.

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    Staff

    Reviewed March 13, 2019

    Was a very pleasant experience talking with Marcus. He was very informative and I felt comfortable in visiting with him. I look forward to this program helping me become debt free. Everything was handled in a professional and timely matter.

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    StaffProcess

    Reviewed March 13, 2019

    The decision I made to call National Debt Relief felt like a huge weight had been lifted from me. Relief is really how I felt. Thank you to the National Debt Relief team. The process was easier than I expected.

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    National Debt Relief
    Response from National Debt Relief

    Armetta, this is just the start of the process and we look forward to the next 24-48 months. We believe that you can be successful in reaching your goals as long as you stay consistent and keep at it. Thank you for leaving a review today.

    Verified purchase

    Reviewed March 13, 2019

    We are fortunate to have stumbled upon National Debt Relief. Never did we think we would find the type of help that National Debt Relief is giving us. If one of my family members or a coworker is in need of debt relief I will definitely direct them to National Debt Relief.

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    StaffProcess

    Reviewed March 13, 2019

    Excellent! Excellent! Excellent! Kay ** was informative, polite and caring. She was thorough and went thru the entire process. She calmed my nerves and is there for me at every turn. I trust her and she is well deserving of recognition. Kudos!

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    Customer ServiceStaffProcess

    Reviewed March 13, 2019

    We are having a difficult time in our lives financially and we have tried to look at every option to resolve this issue. Faith **, Issac (supervisor) and our welcome call person have been incredible! We have been a pain, I'm sure but we needed to be sure this was our best option. We appreciate everyone at NDR for their understanding, helpfulness and compassion during this process!!! We are excited to be free financially! Thank you so very much. If we hear of anyone else with the same issue, we will highly recommend your services. Thank you.

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    StaffProcess

    Reviewed March 13, 2019

    I am super excited to finally been able take this step. Everyone I spoke to at National Debt Relief have been super helpful. So far the process has been SUPER EASY and they have answered all my questions in a kind friendly and professional manner. I can't wait to be debt free!

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    National Debt Relief
    Response from National Debt Relief

    Thank you for leaving a review today, Monica. We're very glad to hear that things have been so easy for you. We'll do everything we can to make sure the rest of the process as smooth as we can.

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 13, 2019

    The process from start to finish was a relief. Our customer representative, Ms. ** helped answer all our questions and explained every aspect of the process in detail. After speaking we decided that this was the best option to get back on track. Thank you!

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    Staff

    Reviewed March 13, 2019

    I appreciate the professionalism, support, helpfulness, and knowledge of the people I spoke to there. All of my questions were answered completely and with patience. I had some misgivings, and I was assured, but I never felt pressured. Everything was presented clearly and up front. The continued support even after enrolling helps keep my mind at ease.

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    StaffProcess

    Reviewed March 13, 2019

    I had a very good experience and look forward to being debt free. I had no idea what the program was all about and almost backed out but was showed how much money I could save and was very excited about that. Everyone was so nice and helped me understand all of it even though it sounds complicated. I will recommend this to everyone I know who is in debt. Thank you.

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    Staff

    Reviewed March 13, 2019

    They make it very easy to take the first step in your journey toward debt relief. Everyone I dealt with was very helpful. I would recommend their service to anyone seeking help with debt relief. Dont be afraid to get some relief.

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    Staff

    Reviewed March 13, 2019

    Working with National Debt Relief has made it a little easier to breathe for me. They help me consolidate my credit card debt and we are still working on some.

    Their enrollment process was very easy and the payment plan was good. The negotiators and the team at National Debt Relief were very understanding. They contact me once every two months and get in touch with us and let us know what's going on, and I like it.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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