National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 15, 2019
Thank you so much for all your help. Ameen was very friendly and extremely helpful during this process. I would definitely recommend this company. The process was quick and easy to do. I am very thankful for all your help. Thank you so much.
Reviewed March 15, 2019
The first agent Marcus was excellent, polite, helpful. Answer all my questions in general. I feel really good and glad l made the desition to enroll with your program and start with an new opportunity to be debt free.
Reviewed March 15, 2019
Robert ** was very helpfully. He made sure I understood all documentation. He was very clear about everything I asked him. Thank you so much, it is important that I get great service so I can move forward and Robert has help me do just that.
Reviewed March 15, 2019
Everyone was very helpful and informative. They answered all questions I had about the program in great detail and were very patient with me. They made me feel comfortable with everything we went over and were very polite. I look forward to working with everyone and I hope the program can help me get through this tough time.
Reviewed March 15, 2019
I have had a wonderful experience with my debt relief. I am beyond grateful for this program. I am confident in regaining credit control in my life. Profession, prompt, and understanding my situation and making sure it is stress free as well.
Reviewed March 15, 2019
Service was very good. Staff member provided important information, asked the right questions and understood my needs. I felt comfortable talking the staff member who listened and answer the questions I had. I would recommend anyone looking for debt relief to call and work with this company.
Reviewed March 15, 2019
Andrew ** was the greatest. I felt a wave of relief after speaking with him and signing up for a debt relief program. Much thanks to Andrew. Quick and painless, for me anyway, lol. When I verified my signing up though, I had a hard time understanding what the lady was saying on the phone.
Reviewed March 15, 2019
The people I talked to was very professional and knowledgeable, explained everything in a manner that you had no problem understanding, gave you the chance to ask any questions, and listen to you as well for any concerns, Did not rush through the process at all, things turned out to be better for me than I could have imagine. Thank you.
Reviewed March 15, 2019
Both representatives that I have spoken with via email and phone have been very helpful and honest. The email responses were very quick and I had a very short wait time on the phone as well. So far a good experience.
Reviewed March 15, 2019
I have just started the process but so far it has been very easy. Everything has been fully explained, documents sent quickly and thoroughly reviewed with me. Everyone has made me feel so at ease and I don't feel like I'm being judged, only helped. Thank you!
Reviewed March 15, 2019
Amazing customer service. Explained everything, was kind and understanding. Not judgmental at all. Helping me save a lot of money, and paying things off faster than just minimal payments. Only downfall is they can’t work with EVERY creditor. I had two that I’m going to have to complete on my own.
Reviewed March 15, 2019
Almost cut debt in half, and was the program I chose after reviewing five different ones. Was so unexpected, and right on time. I would recommend it to others if they asked for my opinion, if for no other reason than the fact that customer service was very professional/courteous.
Reviewed March 15, 2019
Everything went well so far and the people we talked to were all very helpful. There was good communication and they answered all of our questions. The forms were easy to sign on my email account. The fact they have a very good standing with the BBB is reassuring.
Reviewed March 14, 2019
I had a great experienced with all the representive from National Debt Relief! They walk me throughout the process and explained everything I needed to know and got all my questions to my answer. Overall, they were all helpful to me and I'm thankful to be in the program and help me get debt free!
Reviewed March 14, 2019
Jennifer was detailed and easy to speak with. The customer service here is top notch. All of my questions were answered straightforward. The speediness was as desired and I'm excited to have NDR on my side. Cheers to progress.
Reviewed March 14, 2019
This has been a very informative and a big help. I thank the team that help me out with my approval process. I am very happy and can't wait to see the results. They answered every question I had for them. And double check each info with me and made sure I understood everything. Thank you.
Reviewed March 14, 2019
So far my processing was easy and they help me with assisting me with the application and it was relief that what I am doing due to financial loss is stress free knowing that by consolidating my debt was best for my family.
Reviewed March 14, 2019
The staff have a positive aura they give off that relieves the customer of their worries. Great staff and glad to be apart of the family. I hope that after all of this has been completed and I'm debt free. I hope to recommend this company to many of my affiliates.
Reviewed March 14, 2019
This company is amazing! They explained everything I needed to know about this process very thoroughly from beginning to end before and let me make my own decision! They have the lowest rates of any other companies I tried to work with. I am looking very forward to my credit recovery with this company!
Reviewed March 14, 2019
I was in a lot of debt and stressing myself out at night. I'd wake up and think about this mounting debt and wasn't sure how I was going to get out of it. I was made to feel at ease and finally felt a sense of relief. I am so thankful for this program.
Reviewed March 14, 2019
The two people I have spoken with at NDR have been very kind and reassuring, but the reality of the impact on my credit and danger of having lawsuits is scary. I feel this is my only option after my creditors refusing to work with me, so I am praying this is the right move. I guess time will tell if I made the right choice.
Reviewed March 14, 2019
I had two people to help me with this experience, first I had Nick ** and then I talked with Nicole **, and they both helped me from start to finish and did very well in explaining to me everything on my contract, so I would like to thank them both.
Reviewed March 14, 2019
Lia **, was great! She had the patience of a saint, helped me through each step and ask if I had any questions repeatedly. So far I’m very satisfied. I will recommend National Debt Relief to friends. It took me years to be able to contact your company for help, I just kept digging myself in deeper. Thank you. LouAnn
Reviewed March 14, 2019
I was very happy with the information and customer service from your company. I would highly recommend your company to anyone looking to relieve debt from hardship. Your staff is very friendly and knowledgeable. Thank you for your help and guidance.
Reviewed March 14, 2019
Kesha did a great job helping me through the debt relief program. She was efficient and explained everything so that I could understand it. She was very clear in her presentation, and very personable as well. I am grateful for her help!
Reviewed March 14, 2019
Customer service very helpful and knowledgeable. Went through the process easily and less burdensome. I was feeling worried that I may have to deal with unscrupulous people. But the staffs are genuine and professional. Definitely will recommend to others who needs help with their financial situations.
Reviewed March 14, 2019
Very good and answering any questions. They take the time to listen and help to understand your needs and assure that you can get in touch with them at any time. Very professional and respectful. They want to be sure that when you finish the program you have success.
Reviewed March 14, 2019
Very informative and friendly. They explain everything in great detail. Would definitely recommend to others that are struggling with debt. I felt very comfortable speaking with them and they did not make me feel like I was a horrible person for falling into this situation.
Reviewed March 14, 2019
I was very satisfied with talking to Gilbert ** and Nicole from the welcome call. They answered all my questions and provided me with answers to my questions. So far with the experience we had I would recommend National Debt Relief.
Reviewed March 14, 2019
I am just beginning the program but have very good communication with and assistance from your representatives thus far. I am looking forward to using and benefitting from this program and becoming both debt and stress free. I have reviewed your successes online and am very hopeful this program will be a lifesaver for me.
Reviewed March 14, 2019
Greg and Ed were very helpful and compressed the vast amounts of data needed into quick yet comprehensive conversations that made this a simple and confidence inspiring process. It's good to feel that despite the impossible seeming situation, things may be back on track again soon.
Reviewed March 14, 2019
Just hoping this actually works my first time trying. Experience was good just takes way too long to set up. Been on the phone for almost 3 hours. The people that helped me are very good at explaining and doing their job. Just takes very long.
Reviewed March 14, 2019
I am very pleased with the application setup with National Debt Relief. The representatives were so pleasant, knowledgeable, and helpful. I would recommend others to National Debt Relief. I feel such relief that I can get a fresh start on trying to conquer my debt.
Reviewed March 14, 2019
Nikki ** (agent) and Edwin ** (welcome call agent) were both very accommodating and clear with explanations about my enrollment to the NDR. They were able to explain to me the procedure and other important things regarding my enrollment. I will definitely recommend them and the NDR to my friends.
Reviewed March 14, 2019
Professional service is provided out of the gate. They had all documents ready to go and make process simple. I feel comfortable with this service as they are the largest company resolving these issues. I will be out of debt quickly.
Reviewed March 14, 2019
After a life changing event, I was unable to stay above water and could not stay up financially. National Debt was the assistance I required. They're completely professional and answer all questions, very experienced and knowledgeable. They really work in a very timely manner and very courteous.
Reviewed March 14, 2019
The individuals that helped me set up everything and walk me through all the paper work were amazing human beings. I did not feel degraded by the situation I have put myself in. And felt confident that my situation will turn out to be a positive one.
Reviewed March 14, 2019
The process was very quick and easy from the first phone call to the welcoming call. Everybody I spoke with were very knowledgeable and helpful. Everything was explained in detail with nothing left to question. I'm excited to be on my to a debt free future! Thank you so much!
Reviewed March 14, 2019
Everybody was very helpful and friendly. They put my mind at ease from the first moment. A very good experience. Everybody was caring and not judgmental. They understood my problem and helped me every step of the way. Thank you.
Reviewed March 14, 2019
I had a very pleasant experience today with Ronald over the phone during my welcome call with National Debt Relief. He was very thorough and everything was very easy to understand. He took the time to answer any questions I had.
Reviewed March 14, 2019
Friendly attention; informed analysis; patient response to all doubts and questions; provided different options to specific needs! National Debt Relief provided step by step guidance throughout the enrollment process leaving no doubts in my mind. I felt assured and encouraged with the new plan to achieve financial independence.
Reviewed March 14, 2019
The entire experience was seamless from start to finish. I'd recommend the service to anyone struggling with debt. Frank ** was very helpful explaining in detail all of the ins and outs of the program and should be commended for all his efforts.
Reviewed March 14, 2019
I just recently enrolled in NDR and I was so nervous about it and worried, what will happen next. Kyle ** and Evelyn ** were great in making me feel like this was the best move to make. After getting set up and understanding more I couldn't agree more. I have access to the money I put in and what debts are close to being paid off and how much I have put in. I can't wait to officially begin.
Reviewed March 14, 2019
I have been under an ENORMOUS amount of stress for so long, and to have that taken off me has been incredible. I will definitely recommend them to anyone I find in a similar situation. They did an amazing job turning legal talk into language I could understand.
Reviewed March 14, 2019
Great!! I am just super nervous hoping this was the right choice for us and it doesn't backfire and cause us not to be able to buy a car in the future. The info was presented very well and I understood it. Still scary but it's either this or declare bankruptcy and that is a worse option.
Reviewed March 14, 2019
The experience so far has been so much better than expected. I feel calm and at ease and everyone I have spoken to has been so helpful. I hope it continues and I definitely feel relief! Thank you for making me feel comfortable throughout this process!
Reviewed March 14, 2019
Setup Debt Consolidation - Dishan was very nice and easy to work with. It's nice to know there is a company out there to help you that will not judge you for your problems. I look forward to this process and thank you so much!
Reviewed March 14, 2019
I was really nervous when first contacting National since I had never expected to be in a situation where the services they offer would be needed, but their knowledge and experience on the matter quickly put my mind at ease.
Reviewed March 14, 2019
I've been struggling for a while. My wife and I both have cancer and I also have Valley fever, my cancer is in remission. Doing this will help make our lives more livable.
Reviewed March 14, 2019
Helpful and willing to answer questions, able to explain well the benefits of the application done. The experience was fast and well presented to the applicant. will highly recommend to friends and family the advantages that it will help with debt relief. The application was easy. Staff took time to explain things that an applicant has questions.
Reviewed March 14, 2019
I think that the team needs to slow down when answering and giving the consumer the information. Sometimes the fast talking is a bit discouraging, when all you want to know is everything going to be ok. I am very pleased with the decision I made to go with your company. I pray that I will be able to make it through the calls from creditors. Blessing to your company for what it does. I'm so grateful.
Reviewed March 14, 2019
The application process was easy and calming knowing that I made the right decision for me, and not just a one size fit all type of program. Everyone was helping in answering my questions and concerns. The company is very transparent on everything they do. I have a sense of relief now.
Reviewed March 14, 2019
Very helpful and just gave me relief on the shoulder. I would highly recommend friends and family to use this service. They are very professions in the job, they provided and very helpful. Also, very understood in the situation I'm in.
Reviewed March 14, 2019
Everyone I've talked to has been professional and courteous. They have truly helped to alleviate some of the stress of feeling like you are drowning with nowhere to turn. There didn't seem to be any daylight at the end of the debt tunnel until I spoke with the folks at National Debt Relief. Everyone is very helpful and the explanations of the process have been very thorough. I feel confident that with their assistance this program can work and I can get out of debt within a reasonable amount of time and save money in the process.
Reviewed March 14, 2019
The information was explained in a manner understandable to us. We were embarrassed because of the situation we are in, but Carter made us feel like National Debt Relief is there to help us now and down the road to put us in a better financial place.
Reviewed March 14, 2019
Ed ** was very helpful. Wasn't aware that this was a debt settlement till later into it. Your ad says debt consolidation or debt settlement. Would prefer the consolidation as can't afford to pay the IRS at. Tax time but guess we have no choice now!
Reviewed March 14, 2019
Had a great experience so far with National Debt Relief, a friend recommend it and they were very honest, helpful and knowledgeable. They explained everything very accurately and answered all my questions. I would definitely recommend it to someone else. Thank you.
Reviewed March 14, 2019
I've been into a financial crisis physically and National Debt Relief helped me out. I had five credit cards and they were able to contact the credit card companies and they were able to lower and give me an early payoff on it. One was a credit card with the Navy Federal Credit Union that they worked on lowering and they got it down to a good rate. I also had one loan that I haven't been able to pay with them. The people at NDR who I am dealing with are good. They have been very cordial and nice. When I missed a payment two times, they were willing to help me and everything in prolonging the payment.
I used to work for the VA and they usually take the money out of my bank account. However, my payment plan is becoming a stretch now because I haven't been working. I've had surgery on my neck last Sept 12 and I haven't been back to work. I'm running low on money now but so far, they are able to work around my inability to pay. They have an account that I pay in $280 every month and I know I got some money built up.
Reviewed March 14, 2019
I looked up National Debt Relief and found out that they are rated number one. I was tempted to go with Freedom Debt Relief because they were nice to me. They’re number two on the list of satisfaction for a company but I went with National Debt Relief 'cause it’s a bigger, more established and fair company. Their reps were all friendly and they explained things very well. Any questions I had, I asked and I had a bunch. They’ve already taken care of a couple of my credit cards and in a little over three years, I will complete the program. It takes time.
Reviewed March 13, 2019
Jonathan ** worked hard to communicate and address all our questions. Emails were thorough and he explained everything. Jamie at the welcome center was good at explaining the process. I know the complete process will be successful. Thank you for all your help and explanation.
Reviewed March 13, 2019
The customer service was quick and easy! The paperwork was easy to follow along with; also the time it took was very accommodating for me. Which made it pleasant knowing that I didn't have to spend all day trying to complete this process.
Reviewed March 13, 2019
Great and they were very helpful. Their people were very nice and helpful in every way to make this process as easy as can be. They explained things word for word. Never talking above me and just great all the way around. I would tell anyone in debt over their head to use them.
Reviewed March 13, 2019
This was a very easy despite embarrassing process. Thank you for walking me through this process and getting myself back on track after the loss of my husband and his income. You never know what life is going to throw you!
Reviewed March 13, 2019
I spoke with Sam **, he was very courteous and helped me find the best solution to the problems I was having. He gave me the confidence that I had made the right choice in calling this program for help. We were drowning in debt and now I feel there is a way out with the programs help. Thank you.
Reviewed March 13, 2019
Each person I have spoken to has treated me with respect and courtesy. At no time was I made to feel ashamed of my debt situation. Every item was explained thoroughly and completely, and I feel a great sense of relief for their help.
Reviewed March 13, 2019
The women on both calls were Very good and kind. That were genuine and the person who signed my up was very concerned about me. They were thorough and explained everything even when I didn’t understand. I would recommend your service so far to those in need.
Reviewed March 13, 2019
Just getting started with National debt relief. I am very happy with all they have done so far. If everything works the way they say it will be great. I do believe that it will. I would recommend National Debt Relief to anyone who has a large amount of unsecured debt.
Reviewed March 13, 2019
I was really worried about starting a program like this, but the entire staff I have dealt with is amazing and very thorough! I would like to especially thank Justin ** and Ed **!! You both help make me feel at ease with being able to help bring my credit debt back down!
Reviewed March 13, 2019
I was treated with dignity and respect. I feel like I can breathe. Knowing that I will not leave my children my debt is a good feeling. I hope to teach my children how to manage money better. I really appreciate all the people at NDR for their help.
Reviewed March 13, 2019
Both people I spoke with today was very helpful and thorough with explaining the whole process. Everyone was really nice. Paperwork was also very easy to fill out. So far I'm very impressed with how everything has been handled. Thank you for all your help.
Reviewed March 13, 2019
I am very thankful for this opportunity that Debt relief is giving me. I want more than anything in life, to get financial comfort back. I couldn't have found national Debt relief services soon enough. I would like it someone could call me tomorrow.
Reviewed March 13, 2019
Straight to the point and very good service. I had some questions and the representative was very patient and very helpful. Also I had additional comments about the agreement and she took her time to explain what wasn’t clear. I definitely appreciated the help and I was satisfied.
Reviewed March 13, 2019
It was a very pleasant experience. Everyone was very nice. Everyone went over and explained everything in great detail. I would recommend this company to many people. The answered all questions that I had. Thank you for a great experience.
Reviewed March 13, 2019
Excellent service, friendliness, sincerity, sensitivity and care from David ** especially! David was particularly good at actually listening and not assuming what I said and did not have scripted answers - he was incredibly caring and thorough. The others I have dealt with were nice, but very scripted and robotic... but nice.
Reviewed March 13, 2019
My service was excellent in dealing with National Debt Relief. Joel was wonderful in getting me the help that I needed at this time in my financial life. Thank you very much to the National Debt Relief program and all of the team members that assisted me throughout this process.
Reviewed March 13, 2019
I was very skeptical because I’ve been burned before going through identity theft. After doing some research and talking to a friend, I finally made the choice and decided to take some action on my financial difficulties. Did some extensive research on National Debt Relief and found this is my best option. I made the call and Kester was very helpful and informative... He helped me understand everything in this program. He answered all my questions and concerns. Would recommend this program. Thank you for all your help. It is greatly appreciated.
Reviewed March 13, 2019
Great information. Made it where I could understand the information that was given to me and that if had any problem that I would be able to contact them at any time and that I would recommend other that needed your type of help. I recommend your company.
Reviewed March 13, 2019
Everyone with National Debt Relief was courteous, professional, and completely organized. They got me set up on a plan that will ultimately provide the peace of mind and financial security that I've been craving for years. I cannot recommend them highly enough!
Reviewed March 13, 2019
After speaking with our consultant and gathering all information the options were given and our best option was chosen. They explained everything perfectly. Time was taken to go over everything thoroughly and make sure we had all our questions answered. They made us feel comfortable and ready to become debt free!
Reviewed March 13, 2019
I had a very satisfying experience with NDR. Carlton ** set me up with the program, he seemed very knowledgeable, and was very helpful. Then I was sent to the next team which was also very helpful. This will help me out of my situation. Thank you very much.
Reviewed March 13, 2019
Everything was well explained. I really felt the concern of my problem. Cause I was nervous and had no clue or answers on what to do about my financial situation. Thanks for everything. This really going to help me out.
Reviewed March 13, 2019
Everyone I’ve spoken to so far has been extremely helpful and professional. I am really glad to have found this service online and look forward to removing myself from debt. Just at the beginning of my road but I am hopeful that this will be successful.
Reviewed March 13, 2019
Good experience. I was satisfied with the explanation of the program, and I was made to feel confident that I will eventually be able to get my debt behind me. Everyone was very cordial and helpful when I asked question, or asked them to repeat.
Reviewed March 13, 2019
Fast and accurate, easy to follow the instructions on what to sign. Everyone is friendly people to talk to. It took me 3days to complete the paper work and will relief me from my outstanding debt. It will help in my future to accelerate.
Reviewed March 13, 2019
Enrollment seemed very straight forward and Mr James ** was very helpful and pleasant to speak with. Also the Welcome call I believe her name was Monica not sure and likewise was very helpful and kind. All my questions were asked and answered thoroughly and to my satisfaction.
Reviewed March 13, 2019
Thank you for helping me to financial freedom. My two customer service agents Roger ** and Ed ** were very knowledgeable, professional, and helpful in getting me started with NDR. I want to say my experience so far is satisfactory. I would like to personally thank my service support agents. I rate NDR experience as a 5 star rating. Superb customer service at its finest. Look forward to getting out of debt soon. Thank you so much NDR team. Highest Regards.
Reviewed March 13, 2019
I felt so relieved and very informed which make my decision to accept the help I truly needed with National Debt Relief. I just hate I didn't get the help sooner. I would recommend your services to anyone in my position. Charlene is so professional and knowledgeable. Thank you.
Reviewed March 13, 2019
Great service in both enrollment and follow up call. Reps were thorough, friendly and knowledgeable. I am pleased to know in just over two years I will be debt free and my credit will be considerably better. I would recommend this company to any person in a similar situation to mine. Thank you for your help.
Reviewed March 13, 2019
The team was very patient and walked me through the enrollment process. They gave me clear instructions and answered all my questions clearly which helped ease my mind. I now feel I have made the right decision by choosing National Debt Relief.
Reviewed March 13, 2019
Although the process is long it was quite easy and the the consultants I spoke to were very helpful and pleasant to work with. I was offered a lot help (phone numbers) if I have any problems with creditors or anything I do not understand.
Reviewed March 13, 2019
Was a very pleasant experience talking with Marcus. He was very informative and I felt comfortable in visiting with him. I look forward to this program helping me become debt free. Everything was handled in a professional and timely matter.
Reviewed March 13, 2019
The decision I made to call National Debt Relief felt like a huge weight had been lifted from me. Relief is really how I felt. Thank you to the National Debt Relief team. The process was easier than I expected.
Armetta, this is just the start of the process and we look forward to the next 24-48 months. We believe that you can be successful in reaching your goals as long as you stay consistent and keep at it. Thank you for leaving a review today.
Reviewed March 13, 2019
We are fortunate to have stumbled upon National Debt Relief. Never did we think we would find the type of help that National Debt Relief is giving us. If one of my family members or a coworker is in need of debt relief I will definitely direct them to National Debt Relief.
Reviewed March 13, 2019
Excellent! Excellent! Excellent! Kay ** was informative, polite and caring. She was thorough and went thru the entire process. She calmed my nerves and is there for me at every turn. I trust her and she is well deserving of recognition. Kudos!
Reviewed March 13, 2019
We are having a difficult time in our lives financially and we have tried to look at every option to resolve this issue. Faith **, Issac (supervisor) and our welcome call person have been incredible! We have been a pain, I'm sure but we needed to be sure this was our best option. We appreciate everyone at NDR for their understanding, helpfulness and compassion during this process!!! We are excited to be free financially! Thank you so very much. If we hear of anyone else with the same issue, we will highly recommend your services. Thank you.
Reviewed March 13, 2019
I am super excited to finally been able take this step. Everyone I spoke to at National Debt Relief have been super helpful. So far the process has been SUPER EASY and they have answered all my questions in a kind friendly and professional manner. I can't wait to be debt free!
Thank you for leaving a review today, Monica. We're very glad to hear that things have been so easy for you. We'll do everything we can to make sure the rest of the process as smooth as we can.
Reviewed March 13, 2019
The process from start to finish was a relief. Our customer representative, Ms. ** helped answer all our questions and explained every aspect of the process in detail. After speaking we decided that this was the best option to get back on track. Thank you!
Reviewed March 13, 2019
I appreciate the professionalism, support, helpfulness, and knowledge of the people I spoke to there. All of my questions were answered completely and with patience. I had some misgivings, and I was assured, but I never felt pressured. Everything was presented clearly and up front. The continued support even after enrolling helps keep my mind at ease.
Reviewed March 13, 2019
I had a very good experience and look forward to being debt free. I had no idea what the program was all about and almost backed out but was showed how much money I could save and was very excited about that. Everyone was so nice and helped me understand all of it even though it sounds complicated. I will recommend this to everyone I know who is in debt. Thank you.
Reviewed March 13, 2019
They make it very easy to take the first step in your journey toward debt relief. Everyone I dealt with was very helpful. I would recommend their service to anyone seeking help with debt relief. Dont be afraid to get some relief.
Reviewed March 13, 2019
Their enrollment process was very easy and the payment plan was good. The negotiators and the team at National Debt Relief were very understanding. They contact me once every two months and get in touch with us and let us know what's going on, and I like it.
Reviewed March 12, 2019
Both representatives were polite and informative. They kept in contact with me and responded to my calls and questions. I felt like my concerns were being taken seriously especially with so many apparent scams attempting to take advantage of any type of financial concerns.
Reviewed March 12, 2019
National Debt Relief was very helpful, understanding and patience with me explained the program in detail. They were very understanding and guided me through the process and made what should have been a devastating experience was very smooth. I will be recommending them to my family and friends. I just want to say thank you to all at National Debt Relief.
Reviewed March 12, 2019
My experience with National Debt Relief was positive. From the beginning to the welcome call, everyone was professional. Each person was helpful, understanding and answered any questions I had. Thank you for your assistance with my credit card problem. I will recommend your company to my friends.
Reviewed March 12, 2019
Devin was the best! Very helpful. The man I spoke to on the welcome call was also very good! (Sorry I don't remember his name.) I would definitely recommend National Debt Relief to my friends. They have really helped my situation.
Reviewed March 12, 2019
Both gentleman were courteous and very detailed in explaining services. We appreciate all of their knowledge and help. Clinton was the original point of contact and was very patient as we made our decision. The second gentleman was our follow up to make sure everything was accurate and that was a nice added service to offer.
Reviewed March 12, 2019
All went well and was explained well. I have no questions! She was very good at answering any questions that I had and was professional! She was kind. I didn’t mind talking to her at all! She was very knowledgeable!
Reviewed March 12, 2019
They took something that I felt was completely out of control and confusing and painlessly enrolled me in a program. I feel so much relief just knowing that I have this matter under control and now have a manageable plan.
Reviewed March 12, 2019
Great job, well done, very clear advice, very thorough, would advise friends to use YOUR SERVICES. I appreciate your time and attention and professionalism. I am hoping this will assist my family in paying down debt and help to free up some funds to pay medical expenses.
Reviewed March 12, 2019
Was very helpful with explaining all the details. The customer service was very friendly and clear on details. So far I’ve spoken with a few different people and it was all the same helpful atmosphere with who I talked to.
Reviewed March 12, 2019
The whole team was super helpful and informative regarding a situation that is hard in life. I am very naive and "young" when it comes to money and saving and all of your employees were very kind and encouraging. I am looking forward to working with you all.
Reviewed March 12, 2019
Thank you so much for all the help. We look forward to being debt free asap. We hope this will be the end of our debt woes and we can get everything dialed in, so we never have to do something like this ever again! Thank you for your help.
Reviewed March 12, 2019
Our experience with NDR was very simple. The representatives were very helpful. They walked us through every step of the process. They were very patient with any questions that we had. We look forward to becoming debt free. We have checked with many other consolidation plans and debt relief programs. NDR was top ranked on all websites.
Reviewed March 12, 2019
Great experience! I was scared to call but my customer service representative reassured me and helped me understand the program. I feel so much more in control of my financial future, and am looking to being credit card debt free in a short few years! The savings was unbelievable and worth it!
Reviewed March 12, 2019
My experience was overall pleasant. Boris was patient, informative, helpful and seemed to be interested in having my best interest in mind. Boris also was reassuring in the sense of communicating probable hope in the end. Thank you very much!
Reviewed March 12, 2019
Was a great experience. Great attention to my concerns. Was nervous about calling but was pleased and relieved after talking to the representative about my situation. The process was a bit intimidating at first due to my nervousness but great great service.
Reviewed March 12, 2019
Paul, who helped initiate the program, was wonderful and very informative. He was quick about answering my emails and questions. He explained things very thoroughly and I do not feel I will have any unexpected surprises down the road - pros and cons were all discussed. The lady that did my Welcome call was wonderful as well, but I cannot remember her name. Only that it started with J. Maybe it is in the record.
Reviewed March 12, 2019
They helped more than great. Thank you. If I need any other type of help they let me know that I can call back at any time and they will help me. Very nice people. They had no rush and answered all the questions I had. Thank you once again.
Reviewed March 12, 2019
Very friendly and very helpful with the process of getting set up for this program. Very patient on answering or addressing concerns. I would recommend them to anyone is is embarrassed or feels uncomfortable when asking for help. They made me feel understood.
Reviewed March 12, 2019
The experience was outstanding. Both Kelly and Karen were extremely professional, kind and polite. They both answered questions I had with ease. They were personal and very easy to talk to. My experience was great and I would certainly recommend the program to any of my family and friends.
Reviewed March 12, 2019
My experience was great. Everyone I talked to was very polite and very helpful. I talked to three different people, some even after, what I would consider regular business hrs, and all were more than happy to answer all my concerns and question. Nobody seemed in a hurry to get rid of me. Everyone was very professional.
Reviewed March 12, 2019
Great assistance and very clear about the program. The follow up also was smooth and easy going. There has always been a small insecurity about doing something like this but the representatives explained the program in detail and were patient to answer all my questions.
Reviewed March 12, 2019
The experience I had with the person I was speaking was great and help me understand the program. I never thought I would find a program like this that would help me out with mt debts. I appreciate your help.
Reviewed March 12, 2019
Was very satisfied on the way I was handled. I would recommend this to a friend or to anybody that is having any financial problems. Thank you very much, very knowledgeable organization. I never thought I would ever have financial problems. Thank you again.
Reviewed March 12, 2019
I had a great experience when talking with my representative. He answered all my questions and broke everything down clearly so I wasn't left in the dark with anything. The welcome call was also very informative. They reviewed my whole account and how payments would be made moving forward.
Reviewed March 12, 2019
They are very thorough and extremely professional individuals. They are clear, concise and very friendly and answer any questions you may have. They are also always available, theres almost always no wait time and they constantly call the client to check up on them which is amazing. Not only do they want to help resolve your debt but they also want to educate you on the importance of keeping debt low even after the program.
Reviewed March 12, 2019
I just started the enrollment process so I haven't gone very far yet with the program but so far every things been good, the client representative maybe could talk a little slower, but any questions I had were answered by them.
Hello Tracy,
Thank you for bringing your concerns to our attention. We work hard to provide the best value as we help our clients become debt free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly.
Reviewed March 12, 2019
Most pleasant and professional experience. Issues resolved to my satisfaction and I look forward to a continuing relationship with National Debt Relief. Representative very knowledgeable and helpful with suggestions. Presented various programs available and explained thoroughly. Glad to be a part of this debt free program.
Reviewed March 12, 2019
I spoke to Ben on Thursday and I signed up with NDR on Monday! Fast and easy! Janie was also helpful with finishing up the process. They were both amazing and extremely knowledgeable. I would definitely recommend them to people. I look forward to being out of debt.
Reviewed March 12, 2019
Positive experience thus far. Timely communication and responsiveness from account representatives. Were helpful in answering all my questions and enabling me to have a clear understanding of how the process works. Would highly recommend to anyone considering the debt consolidation process.
Reviewed March 12, 2019
I’m very happy with the proper manner and professionalism that all the people that talked to me over the phone. I also was impress with their acknowledged of each individual that talked to me and how fast the decision was made. Also they explain to everything detail to me clearly.
Reviewed March 12, 2019
Really nice people to talk to... They explain things well and if you still don't understand... They don't leave you hanging. Very helpful on the phone. Willing to help you thru all the paper work. Kind operators on line the line to help anyone thru emails.
Reviewed March 12, 2019
Everyone at National Debt Relief was knowledgeable, helpful and and supportive. They were very clear explaining to me my options, and help guide me to restructuring my debt. I’ve never been in a situation like this before so given that National Debt Relief was at the top of the list with the Better Business Bureau, I felt confident and safe in their hands. Each representative reassured me that I was not in this alone and that they were only a phone call away if I had any questions after I’d originally signed on.
Reviewed March 12, 2019
My experience with Ricardo and Viola was a positive one. They understood my concerns and were sure to clarify to ensure my understanding of the program and that I was satisfied with the services they offer. Both have been pleasant to work with, and assure me that they would be available if I should have any questions or concerns. I highly recommend National Debt Relief, and appreciate their professionalism.
Reviewed March 12, 2019
Enrolling with National Debt Relief was easy. Their reps were all very helpful and the program has made my payments more affordable. The cost was questionable, but, in the end, the benefits were bigger than that. Working with National Debt Relief helped me in seeing the light at the end of the tunnel.
Reviewed March 12, 2019
I found out about NDR on the internet and they had really good reviews. It was a stress relief knowing that I'd only have to pay them once a month instead of trying to divvy up money to all of the creditors. It had made things a lot easier. We started a little over a year ago. We gave them our bank information, and they've set up some kind of trust-like fund account. Money gets taken out automatically from our account and put into theirs. From there, they were able to make payments on our debts and it was pretty easy. I've got five debts and two of them were big. The three smaller ones are taken care of and will be paid off within the next couple of months.
Their staff were really nice and professional. When we had problems making payments once or twice, they were accommodating and didn't make us feel bad about it. We were paying double what we are paying now when we were paying the debtors. We were able to divide it into like bi-monthly payments, so it doesn't all come out at once and that makes it easier.
Reviewed March 11, 2019
Everything was explained well. The people I have been in contact with have been very professional and extremely helpful. I am looking forward to getting out of debt and improving my credit score over time. I am very happy with the service I have received so far.
Reviewed March 11, 2019
All the staff that I spoke to were very professional and caring. Clyde was the best. He made the beginning process very easy and comforting. I have always been proud of my credit score and this was a very hard decision for me to make.
Donna, we understand your concern because others in our program have experienced many of the same struggles. We're confident that this temporary setback will lead to long-term financial success for you. Just stick with it and remain committed. Thank you for leaving a review today.
Reviewed March 11, 2019
It was all very informative and I think I have all the details about my account. The many phone calls were repetitive and made sure I was clear of what I was getting into. There isn’t much more to say.
Reviewed March 11, 2019
Eddie and Gabriel both helped me through the initial and welcoming processes, respectively, and provided all the answers to my questions. Their professionalism and understanding makes me want to refer NDR to any individual who might be struggling with credit issues and would like a beneficial resolution.
Reviewed March 11, 2019
NDR personnel are the nicest people I have ever talked to. I would recommend them to anyone who need help. I don't know what I would have done without them. I am so Grateful, for their expert help, and how easy everything was.
Reviewed March 11, 2019
My experience has been great, and pleasant. My representative explained the program and worked with me to start this journey. My wife and I have been looking to reduce our debts and rebuild our finances. We are excited with the opportunity to have a better future.
Reviewed March 11, 2019
I called last week and had a horrible customer service and wanted to cancel my account today. I spoke to Pamela and she is very Knowledgeable and helpful. She explained everything to me in detail and gave me peace of mind and saved your company from losing a customer. She is Exactly what customer service representative should represent. Going through this situation is very tough and having an employee like Pamela is an asset to your company. She definitely needs to be promoted and should be model by all your other customer service representatives. Thank you so much Pamela!
Reviewed March 11, 2019
Everyone I talked to was very nice and easy to understand. Looking forward to work with your people to help me and my family to get out of debt. Thanks. It didn't take up a lot of time. It was done in no time.

Reviewed March 11, 2019
Not knowing where to go I contacted National Debt Relief. They were very informative and were able to answer any questions I had. They help me through the sign in process. I am very pleased with their procedures and customer service. I would highly recommend them for anybody that is having trouble with creditors.
Reviewed March 11, 2019
So far they have been really helpful, I have just signed up but so far I have been happy. I would say after researching different sites/companies, this is the right choice. I would recommend it to anyone who would ask about them.
Reviewed March 11, 2019
My husband and I are so happy with our decision to go with NDR. The Better Bureau ranked them as 5 stars and the professionals we dealt with confirmed that. Eli ** was very courteous, very knowledgeable, articulate, and very kind. Evelyn ** welcomed us and reviewed our information and was professional as she welcomed us on board. This was a hard decision to make and we feel at peace with the quality of care and service we will receive.
Reviewed March 11, 2019
Very informative and very professional. The time given for the call was exactly how long it took. The lady was extremely professional and very knowledgeable about all the information that she gave. All questions answered quickly and accurately, with full attention the detail.
Reviewed March 11, 2019
Daniel was amazing, everyone thus far have been amazing during this difficult time. I was able to complete via email and short informed phone calls. My spouse has been impressed and will be looking into the program for himself.
Reviewed March 11, 2019
Everyone was very friendly and helpful as well as making sure I understood everything and if I had any questions. I am very pleased with both Alexis and Carolyn. I would recommend this company to anyone that needs help with their debts.
Reviewed March 11, 2019
I am looking forward to being debt free, and I feel this is how to get it done. Everyone I spoke with was friendly and professional, and did not make me feel ashamed. I am nervous about not paying my bills, but I understand how it will work and I feel confident. Thank you!
Reviewed March 11, 2019
The customer services was very nice. I could understand the person I was talking to and they answered all my questions. They did a great job at explaining everything so I didn't have to many questions to even ask. Ebony did a great job. I would recommend this to anyone needing help with their finances.
Reviewed March 11, 2019
I was so delighted to talk to Jonathan **. He was very informative and made me feel very secure. I did not know where to turn to get out of the debt that someone else put me in. I would recommend National Debt Relief to anyone I speak to in the future. Thank you.
Reviewed March 11, 2019
They are a great team of knowledgeable and friendly people. They answered every question I had without hesitation. The communication level is outstanding. Very clear instructions on how to handle creditors when they begin to call. Looking forward to working with them.
Reviewed March 11, 2019
My husband and I both are grateful for Paul and Brandy for their knowledge and insight regarding debt relief. In addition to their patience as they explained each step. My husband and I are feeling more hopeful and confident as we move towards to financial freedom!
Reviewed March 11, 2019
My experience so far with National Debit Relief is going wonderful. They explain everything in full, answer all my questions, and give the support I needed to continue with the program. I would recommend their services. I'm glad I made the choice to become debt free.
Reviewed March 11, 2019
Very good company to work with. It has great customer service. Everything was explained very clearly. I did not have to worry about anything, NDR took care of everything. I would definitely recommend NDR to my friends and family members.
Reviewed March 11, 2019
I missed a call and called back for my welcome call. Customer service is great, the phone was answered in less than 2 minutes and I did not have to wait that long. The program was explained to me thoroughly.
Reviewed March 11, 2019
The team at National Debt Relief was more than helpful and knowledgeable with my situation. They were able to get me a solution to my debt problem quickly and effectively. I am now relieved about my debt situation and can breathe knowing that they are taking care of it. I will definitely recommend them to anyone who is in my position.
Reviewed March 11, 2019
Everyone I spoke with was very kind and respectful. They made sure I understood everything and answered all of my questions promptly. Kyle was very professional and went in depth to make sure that I was comfortable and knowledgeable. This was a difficult decision to make and your wonderful staff made my decision a little easier. I look forward to working with this company and its wonderful customer service.
Reviewed March 11, 2019
I had a positive experience. It was simple to enroll & the people that helped me were good at explaining the whole process & all the options available to me. The whole enrollment process only took about 30-40 minutes. Not bad for a positive life changing event.
Reviewed March 11, 2019
Great experience with accurate information. Very helpful! I was able to get all questions answered and felt very comfortable asking any clarifying questions. She was kind and straight to the point. Thank you for providing me with the help that I need.
Reviewed March 11, 2019
Call back person was very helpful in explaining plan. She was very courteous. Explained the plan very thoroughly. I give a very high mark and thank her for everything. She is a great asset to your company... I give the highest mark that can be given to her. She well deserves it. It was a pleasure talking to her and recommend her to my family. Again thank you and to the National Debt Relief team.
Hello William,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.
Reviewed March 11, 2019
Good. Very thorough and helpful. Tabia ** was very patient, courteous and thorough with his explanation of the process. The Welcome process also was extensive and complete with the information that I will need to stay in the program. The only thing was a little confusing was the various payments to different departments.
Reviewed March 11, 2019
This has been a hard decision for myself as I have never been in a situation that I couldn't handle before. However, Mr.George ** put my heart and mind at ease and I feel I have made the right decision. I so look forward to being able to sleep at night and not to worry about finances. Thank you Mr. ** for being professional, polite and caring!!
Reviewed March 11, 2019
Hi, The process in getting enroll was smooth and very professional. Alot was going through my head before I called. Such as, will this program work for me. When I spoke to Ryan **, he explained the program to me and collected my information. He reviewed the information and got to back to me. WOW!! I was amazed. I qualified for the program. Glad I called National Debt Relief.
Reviewed March 11, 2019
I was explained the entire process multiple times and all my questions were answered. I feel very confident in my decision moving forward with the National Debt Relief program. I have all my paperwork printed out and I have all the important information and phone numbers needed to make this process easy for me.
Reviewed March 11, 2019
Can't believe that my road to recovery is already starting! Process was fast and painless. Josh and Ed were fabulous to work with and helped me understand all the steps that will take place. Will definitely be recommending NDR! Thank you!!
Reviewed March 11, 2019
The service was great and smooth. Very kind and patient people. Thank you for helping out. They try to answer all your questions. I hope this program will help me have better sleep at night. No more panicking. The process was easy steps and simple and they explained everything thoroughly.
Reviewed March 11, 2019
I appreciate the help I have received. I have been helped in a good manner, representatives were professional and kind, understanding and helpful. It was my pleasure to deal with them. I will highly recommend this program to my friends.
Reviewed March 11, 2019
Very friendly and worry free talk. I just join so I don't have much experience so far but the experience I do have has been amazing with customer service. I am in the Hopes of not having debt in about 3 1/2 years and also to improve my credit score if everything I was told is true.
Raquel, welcome to the program! We wish you success in reaching your goals. If there's anything we can do to help you be more effective, please let us know.
Reviewed March 11, 2019
I was in a crisis and needed help immediately. As soon as I saw National debt relief, I called them and they were very receptive. Enrolling was very efficient, easy and fast. Their reps explained everything to me. The money I'll be saving was communicated also. I was told that at the end of the program, any money that would be left with my account will be given to me in a form of check. Thus far, I've liked their ability to negotiate with my creditors and come out with success stories. Any time anything happens, they call to give me an update. There's an efficient information flow and any time there is any change, they communicate as well. Going with NDR has given me some form of discipline in managing my finances. I will tell my friends and family members who may need their services to go ahead with NDR.
Reviewed March 11, 2019
There are a lot of companies for taking out a loan to manage debt but National Debt Relief was the first one with the savings plan and the offer to pay off the debt at less than what we owe and at a set amount a month. That was the best thing. My plan personally was that I would be out of debt in 39 months. To get enrolled, I had to fill out paperwork and the guy who helped me set it all up emailed me all the forms. I printed out the forms, filled them out, scanned them and faxed them back to them. It wasn’t too painful and the people there are great. They've answered all my questions and any of my concerns. I can also check my balances online.
For the payment plan, they needed to know how much money a month we were bringing in and how much all the debt payments added up to every month. What really sold it was that, compared to the amount we would have to pay to all our creditors a month, National Debt Relief cut it by a third for the amount of money we pay them in a month. So we had that much more money per month to try to get back. I'm still making the payments but we're more than halfway settled. I only have $6,000 and two creditors left to be settled. So we've made a lot of progress.
But I've had a big philosophical change for debt and I would not recommend going through National Debt Relief anymore just because I don’t feel like anyone needs it. We didn’t need it. It was the easy way out and if I could go back, I wouldn’t do it but that’s because we're on a new financial journey. I'm following the Dave Ramsey Plan. Nonetheless, National Debt Relief has helped us get a hold of our finances and it's nice to see the light at the end of the tunnel.
William, we try to make the process as uncomplicated as possible for our clients. If you feel there's anything else we can do for you, please don't hesitate to get in touch. We're always happy to help.
Reviewed March 10, 2019
I'm a college student with piling student debt, credit card loans, etc., and National Debt Relief has been extremely transparent and helpful throughout my entire journey! Adam was extremely helpful while I was signing up and he broke everything down for me in a way I could really understand.
Reviewed March 10, 2019
All helped me get through the paperwork. Thank you. I had problems with getting signature to work. They were patient with me. I have a double traumatic brain injury and all went well. Thank you again all. Very helpful. Answered my questions I had.
Reviewed March 10, 2019
During a time when a person feels under incredible stress, anxiety and pressure, I was treated with kindness and understanding, patience, explanations were repeated when I had questions. I like to emphasize that I greatly appreciated the way I was treated.
Reviewed March 10, 2019
I had payments that were more than what I could afford to pay, so I sought the services of National Debt Relief. They were the first company that I called. The enrollment process wasn’t very difficult. The reps have been nice. They've called and let me know stuff. The cost is pretty good. NDR just takes a certain amount each month out. At this point, I’ve paid one off and they’ve made arrangements with two others, and there's still more to go. Their program relieved a lot of stress because I don’t have to worry about being late on things and that’s nice. Working with NDR got me out of my bind and got the monkey off my back, all the money I owed. It’s less confusing. I told my son he should try NDR if he can’t figure out what to do with his credit cards, so I would recommend them. So far, my experience with them has been good.
Reviewed March 10, 2019
they only worked with 2 of my creditors since the balances weren't high enough for the other 4. Not too sure about the allowing to go past due but we shall see what it is worth. I guess things will work out in the end.
Hello Beverley,
Thank you for the feedback. A member of our team will be reaching out shortly to better explain our program. You can also call us directly.
Reviewed March 10, 2019
I was walked through the entire process. Miesha was very thorough with her explanation. Very prompt with communication. Helped make me feel at ease with decision. The process was very detailed but allows me to pay off my debt quicker if possible.
Reviewed March 10, 2019
The 2 people I have talk to so far have been amazing in making me feel comfortable and confident that you guys will work for me. They were so welcoming and confident that you guys will help me. I will definitely let people know to look into you guys. I’m ready to become debt free. Thank you so much.
Reviewed March 10, 2019
I saw National Debt Relief commercials a bunch and then I looked online and saw some good reviews about them which made me give them a call. Their online stuff is really good. You can see everything. Then the person who talked to me was extremely patient and informative. It took me six to eight months before I went ahead and made a decision to go with them. And then when I called back with them, it was like I never missed a beat. It was like, “Hey, I’m gonna walk you through the process.” They were very informative, they explain everything and remind you of the stuff you wouldn’t think to think about. I was very happy with it.
The system and the program is very simple. It takes away the management of it from a consumer standpoint. And they take over that management stuff to help us get back on track and be able to help us out with our debt and credit rating. Also, everything was very transparent. They asked questions, “Here’s what you’re paying. What are you able to pay? Okay, here’s what we can do with your debt, and then you should see some results by this time here.” It’s a one-on-one working with, but whatever they quoted, there was no more, no less. That included fees and anything of that nature. So, there weren't any type of surprises. They had a monthly amount that I pay, and that’s exactly what it was, and they broke it down. “Here’s what our fees are and then here’s what’s gonna go to your account,” in order for them to negotiate the settlement.
So far, they’ve settled three accounts and I can see where it’s gonna go. We haven’t gone there yet, and that’s the beauty about them. They said, “Hey look, don’t expect any changes for 12 months because here’s what happens. Here’s what has to happen.” I’m on track of where I should be at. It’s a process and it’s a timing thing. It’s not one of those things where you’re gonna see results in a month, and they tell you that. If that’s what you’re looking for, it’s not gonna happen. They should keep their same process, except for doing a check-in with the client every three months just to make sure everything’s good. But it’s well worth it.
Reviewed March 10, 2019
Being in debt led me to seek out the services of National Debt Relief. I called them and my experience with them has been great. The enrollment process was easy. The reps that I worked with set up my account. The program has paid off my debt and I've got almost two years left. I’m gonna end up paying NDR to negotiate, so someone’s getting my money and it’s not all going to the creditors. It gives me a little bit of relief to have NDR negotiate with creditors on my behalf. It’s less stressful on my part. I would recommend them to a friend.
Reviewed March 9, 2019
I felt that Diana ** was very honest. Being in my situation is very hard on me and my ethics. It is scary. She made me feel like there is light at the end of my tunnel. I am severely depressed and I feel like that a huge weight was lifted off my shoulders.
Reviewed March 9, 2019
It is too soon to tell how to rate my experience. I can say this is my first time working with any type of debt relief service and I have nothing to compare it with. I am apprehensive of the coming months of creditors continue to aggressively to communicate in an attempt to collect a debt. I can not blame them, my credit management has been very poor. I attempted to support my family while hospitalized and attending school and helping my children with their education. I hope that I am able to whether the storm. Please check back with me in 90-days and again in 6-months. Thank You.
Reviewed March 9, 2019
While going through the process, Krista, our debt specialist was very thorough and there for us throughout. The welcome call after that was handled by Hector who also was very courteous and professional. Both were great to work with. Would recommend NDR to anyone seeking help.
Reviewed March 9, 2019
I felt very comfortable working on this problem with both callers. I hope this goes as easy as they made it sound. They were both very informative and answered all of my questions to my satisfaction. This was an excellent experience.
Reviewed March 9, 2019
Joshua was my credit counselor and he was wonderful. He explained the entire process in great detail and answered all of my questions thoroughly. Thank you National Debt Relief for helping me take this first step in achieving a debt free life. I feel so relieved knowing that I won’t owe anyone anything in three years. I am so glad to know that I have support at all times and that everything will be taken care of.
Reviewed March 9, 2019
Have been very pleased so far, everyone has listened and answered all my questions. Very professional and calming to talk to. I would recommend to a friend at this time, hoping my entire experience is just as good as it’s been so far.
Reviewed March 9, 2019
Highly recommend to anybody needing help with their financial situation. They was very professional and help me get a low payment and get everything figured out. Even with last second changes, they were still eager to help. Thank You for being polite, patient and understanding.
Reviewed March 9, 2019
National Deb Relief is doing a wonderful job and I'm very comfortable working with them. I’m very happy with them. My program was set up for 38 months and I'm seven months into it. So far, I’ve had about four bills negotiated on my behalf and I feel much better about where I’m headed. It has made me much more relaxed towards the debts knowing that I’m going to get them paid off. I feel that the process is going to be quick enough that I can start to reestablish my credit and everything shortly down the road here.
The enrollment process was also relatively simple. National Debt Relief provided me with how their service works and I reviewed it. I talked to them several times and I sent them a listing of the debts that I had. They took the debts that qualified for the program and came up with an amount that I needed to be able to provide on a monthly basis. I established an account with them which I pay into it every two weeks. But you can do once a month or every two weeks. They negotiate settlements for me and pay my debts out of that account if they negotiate them and I approve them.
On the first few times, there was a lot of communication back and forth until I got used to the procedure. Now, they pretty much just contact me by email or by phone and tell me that they have a certain tentative agreement. I would look over the details and approve it or not. So far, I’ve approved everyone that they’ve come up with. I don’t think the cost is unreasonable whatsoever either. However, I do have one debt that is spread out over 12 months. I would’ve liked to have that resolved quicker but they indicated that if we tried to negotiate it for a shorter period of time, it could cause some issues down the road with other creditors. If I have questions or concerns, I have a toll free number and I can give them a call. Then they get my negotiator or a person from the staff on the phone with me to answer my question. They have been very helpful.
Reviewed March 9, 2019
NDR's reps were really helpful. When I started asking questions, they helped me out right away and were super informative. I signed up and it was pretty easy. Thus far, they have been easy to deal with. We don't hold forever to talk to somebody and their reps are able to give me figures right away. The payment plan they gave is aggressive but it's working. Thus far, working with them has alleviated a lot of stress and I feel like I'm making progress.
Reviewed March 9, 2019
When I became unemployed, we were unable to make, at least, even the minimum payments on our debt. Given our situation, I just looked for the best and went with National Debt Relief. They set me up with a payment plan for a goodly amount. Although it is kinda high for a one-income household, it is getting us to where we can still manage it. Also, the cost that I pay them has been reasonable. So far, they already settled one debt in less than a year and they just started working on our second debt. Their reps have been keeping us up-to-date on negotiations and our interactions with them are excellent. National Debt Relief is doing a good job. I would refer them.
Reviewed March 8, 2019
Jeremy ** was very helpful and patient when explaining everything the whole process. He sent me a few emails explaining my doubts and was very nice and courteous when I mentioned I needed time to think because I had just lost my father. Very professional and has a lot of knowledge when explaining the whole process. Andrew from Welcome was very professional as well and explained everything pretty well and cleared any doubts I had. Thank you to both.
Reviewed March 8, 2019
The girl that helped me was super nice and very helpful, she made my day with her happy attitude and helpful ways. She makes a big difference in customer service. Thank her for me please, and thank you NDR for this service.
Reviewed March 8, 2019
I was treated with the utmost courtesy and professionalism through the entire process. These people were not only knowledgeable but compassionate and caring! I cannot say enough positive and wonderful things about how they explained everything so well and were so patient with me.
Reviewed March 8, 2019
Jolena was so helpful from the beginning and explained everything very clearly. She set realistic expectations and made sure to tell me both the pros and the cons of using the program. I would recommend this to anyone who has had a life event that has left them in debt or just over extended themselves. Best part is they don't make you feel bad about the mistakes you've made, but instead assist in getting you back on the path to financial freedom.
Reviewed March 8, 2019
Perfect customer service and very thankful for Simon ** persistence in getting everything done for me. And appreciative for everything. Thank you and your team very much for being professional. They explained everything perfectly and made sure I knew exactly what was going on and was aware of everything. Thanks again. Wonderful people to have on your side helping your financial situation.
Reviewed March 8, 2019
Very helpful and very respectful. I can't wait to become free of debt, it has been a long time coming and I want to say thank you for the help to get my credit back on track like it should be and I can't be any happier to know that I'll be in great hands.
Reviewed March 8, 2019
At first, I was a little fearful as I had "bought in" to the idea of having credit cards and thinking about not having them created a little anxiety. I made the call anyway! The people at NDR were professional, courteous, and explained my predicament in a way that made sense to me and helped me to really see how getting out of this debt (and staying out!) would, in the long run, benefit my financial situation. So far, I am pleased with my decision to do this.
Reviewed March 8, 2019
I feel that David and Chuck the representatives I worked with were knowledgeable, friendly and helpful. They made me feel confident that I could call and talk with someone if I had any questions about the program. They put my mind at ease and helped me feel like good about enrolling.
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