National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 22, 2019
National Debt Relief representatives explained the process step by step. They explained the process of how the program works from the day that it begins until the last creditor is paid off. It was comfortable to discuss my financial situation with the rep.
Reviewed March 22, 2019
Customer service representative was very friendly and knowledgeable. When asked questions concerning creditors representative was quick to answer my questions. Agent explained all of the information with details of National Debt Relief's process and how long it would take to complete program.
Reviewed March 22, 2019
The experience was great! The person that spoke to me told me everything and answered all my questions and I feel comfortable that I made a good choice. I feel like the people really care and really want to help.
Reviewed March 22, 2019
Very helpful! Professional and prompt to any questions you may have. Peace of mind was given, felt like I will always have support no matter how small or big the issue. Excited to start this program with this company. Would recommend to a friend.
Reviewed March 22, 2019
This is the first time I have gone through this service and I am a little skeptic as to how everything works. However, with the past couple of people I spoke with made me feel safe and comfortable. I am hopeful that I will be relieved of my debts so that I can successfully go through life.
Reviewed March 22, 2019
Great customer service, friendly and very informative. Good well done. I am satisfied with the my experience and know I made the correct choice. Ben has helped me over the phone to explain the process and made the choice fast and easy.
Reviewed March 22, 2019
I was scared to call National Debt Relief didn't know what to do with my debts and I finally made the phone call to them. The person I talk to was very kind, courteous, respectful, made me feel at ease to whom I was talking to and ensured me about my debt and explain to me how the program works. I felt relief how he explained everything. I understood everything and then when I got the phone call a welcoming call from them from them 2 Days Later I talk to another customer team person also explained himself very well and what I expected out of this.
It made me feel comfortable and they send me my package and stuff I started to read it and I'm just glad I finally called National Debt Relief and I am finally be able to get out of my debt and have freedom again and no stress. Can't express myself how they made me feel but I feel relieved. Thank you so much national debt relief and your team members. You make me feel at least I'm able to breathe better. Thanks to you guys once again. Sincerely Lamberto.
Reviewed March 22, 2019
Everyone was friendly and explained everything so I could understand. They asked me in between if I had any question that they answered them. The process in signing was very easy to follow and to sign. When I called them back for my welcome call it went very easy and fast.
Reviewed March 22, 2019
I am truly impressed with the transparency and thoroughness of the Representatives of National Debt Relief ! I appreciate how Mr. Eddie ** explained every detail the purpose of the program and the process involved in resolving one's debt. I also appreciate the explanations given on the contract as well as the purpose for each fees.
Reviewed March 22, 2019
Exceptional professionalism demonstrated by customer service reps Jason ** and David **. Fast but clear, no nonsense instructions and descriptions enabling a large amount of email correspondence and agreements to be completed in about four hours total interaction - one calendar day. Especially appreciated as my financial situation was approaching several deadlines where an intermediary like National Debt Relief was an immediate necessity. Both took time for my questions and clarifications.
Reviewed March 22, 2019
I was having trouble paying my credit cards and I needed help. My mom told me that National Debt Relief is good so I enrolled with them over the phone and that went well. I got into a debt consolidation program with them and thus far, I know that they are helping me. They call all the credit card companies. This month, NDR took out one amount and then a few more days I have to wait and they take out more. Sometimes, it worries me because what if I don’t have the payments there for one day. Other than that, the cost has been good and I can check the credit cards I have with them online too.
Reviewed March 22, 2019
When I was working, I was struggling but I could pay my bills fine. But then, when I had to quit working as I had shoulder surgery, knee surgery and cancer surgery last year, I didn’t have enough income to pay all my bills. I then saw National Debt Relief’s ad and I wondered if they were legit. I decided I gotta do something. I started with their program almost a year ago and everything is excellent. My negotiator has been absolutely wonderful. He talks to my creditors and I pay them once a month. So far, I’ve got two of my bills paid completely off and they’ve really gotten it deducted for what I owed. Since I used National Debt Relief, I have peace of mind. I’m not getting calls all the time from my creditors. I am making ends meet too. I’m not getting any extra but all my bills are being paid and that’s a big plus. Also, I had to buy a new car as my daughter wrecked my car and I have that payment now.
Reviewed March 21, 2019
Facing a very uncertain financial future, I looked to National Debt Relief after a family member recommended them. NDR took the time to completely understand my situation. I'm confident that I can now see my way out of debt, once & for all, with the help of NDR's professional specialists.
Reviewed March 21, 2019
Adrian made this process very easy and explained everything clearly. I look forward to seeing this process completed. I appreciate how friendly the welcome call was and all my questions were answered so that I understood perfectly. Thank you for the assistance in clearing my debt.
Reviewed March 21, 2019
They are so nice from beginning to end. They would walk me through everything every step of the way from checking my income to checking my debt summary. They would also help me fill out the online application every step of the way.
Reviewed March 21, 2019
My experience with your company is very helpful. I'm very glad I made the decision to come and get debt relief with you and if I knew anybody else I would recommend you. You seem like a really wonderful company. I don't know what else I can say about you. Thanks again.
Reviewed March 21, 2019
Lance and the lady who did my welcome call we absolutely wonderful and explained everything to me in great detail. I ended both conversations feeling relieved and well educated to make it through this journey and becoming debt free.
Reviewed March 21, 2019
Everyone I spoke to here was very friendly and helpful. They are very informative and straightforward! This is a great option for debt relief, I wish I would have reach out sooner. I am glad I did reach out now, so they can help me resolve my debt and move forward with my life!
Reviewed March 21, 2019
I can’t ask for better people than who worked with me from Joshua **. He was a really awesome person to answer all my questions and explain the program to me and help me through the process and made me feel comfortable. Then my welcome call not sure of his name but he also helped me and walk me through every step that was left to. He was very awesome to speak with.
Reviewed March 21, 2019
Very pleased and a weight lift off my shoulders to think that in 2 years and 8 months I will be out of credit card debt. The people I have talked to have been so nice and helpful thru this whole process.
Reviewed March 21, 2019
Very knowledgeable, well spoken, easy to understand instructions.. Willing to make sure I understood everything.. Assured me that she would be there for me if I should need help. Well educated in her work. Very helpful. Thank you so much for all of your help.
Reviewed March 21, 2019
Updated on 06/04/2019: Please do not use NDR. My 10,000 Debt was settled for 8,500 but I was hit with a 2,500 negotiation fee. That means I have to pay a total of 11,000 dollars in total now. How is this saving me any money? I called NDR and they won't work with me. The responses you see here are generic and are not serious. I have been wanting to work this our for the past 2 months and no one has reached out to me with any possible solution. Please do not use NDR.
Original Review: I enrolled to National Debt Relief in order to consolidate and my credit debt. My first credit card was settled from an original balance of 10,449 to a settled amount of $8,766. While they offer to settle your debt for 50% they actually settled mine for 83%. The problem is that they charge a "negotiation fee" of 25% which in my case was $2,612... So in total I will be paying $11,378. That right, I will be paying more than I originally owed. The worst has to be the Customer Service, I called, naturally with a lot of questions regarding how the "negotiation fees" are calculated and representative that I got sounded annoyed having to explain to me the fees associated with my account. I was even abruptly placed on a cold hold before I decided to just end the call and try again later. Hope this review finds someone looking to enroll in NDR.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed March 21, 2019
My wife and I were referred from credit.org. We find ourselves recently unemployed and had run thru a lot of our savings. NDR is going to help us get back on track. All parties concerned in the process were top notch with their professionalism and patience thru out the whole process.
Reviewed March 21, 2019
Very pleased with this program, everyone I talked to had all the info I needed. Communication was excellent, they returned my calls promptly and professionally. I can now relax and not worry about creditors!! Excited to become debt free!!!! Thank you National Debt Relief!!!
Reviewed March 21, 2019
The people I worked with today were helpful and understanding. They understood my problem and were quick to provide solutions that were good for me. I look forward to reducing my debt in the 35 months they have worked out for me.
Reviewed March 21, 2019
The entire experience went very smoothly and everyone was very kind, supportive, and helpful. Would definitely recommend for others. I have no complaints about the people that I spoke with. Everyone was great. This is a great program for people to use.
Reviewed March 21, 2019
Very informative and empathy for my plight. Jonathan ** was very patient and answered all of my questions. When you are in a very bad situation, hard decisions must be made and I was glad to hear that it was my choice and I can opt out at any time without penalty.
Reviewed March 21, 2019
So far Keith ** was completely helpful and professional and kind to me as well as Cheryl who did my welcome call. I am ready to get this all started and feeling relieved I have a manageable solution to my debt.
Reviewed March 21, 2019
Very good customer service! All my questions were answered. I'm feeling optimistic and I hope that this really helps to relieve the stress related to being so far in debt. I look forward to seeing a resolution to all of this within 4 years!!
Reviewed March 21, 2019
Representatives were helpful and answered all my questions. They were professional and polite, and also sympathetic when I mentioned my situation in regards to the reason why I'm in debt. I'm really excited and most of all, I'm grateful for National Debt Relief. I was really nervous before I started but now I'm relieved. Thanks.
Reviewed March 21, 2019
You were very friendly, informative and thorough, making sure I understood all of the aspects of the plan. I appreciate when a company such as yours treats their clients the way I like to treat mine! Thank you and take care.
Reviewed March 21, 2019
Every single thing in the contract was explained in detail. Both fellas were very polite and professional. I would highly recommend this site to anyone I know that is in the same situations as we are and I'm sure they will get the same treatment professional service as my wife Anne and I did. Thanks so much.
Reviewed March 21, 2019
I was dead set on filing for bankruptcy, but then looked into National Debt Relief. I filled out the short questionnaire to receive a quote, and within minutes Joseph called me to help set me up. I was enrolled in the program the same day and on my way to help become debt free. This was a very easy process and well explained! Both Joseph and my Welcome Call agent did a great job!
Reviewed March 21, 2019
Jeff ** was so understanding, kind; didn't treat me like I was an idiot when I explained my situation. He took care in making sure I understand the whole program and what I am to expect. I spoke to another associate, and he was great as well. I appreciate that this program is available and you can assist me in getting debt free.
Reviewed March 21, 2019
I have found my experience with National Debt Relief to be very professional, efficient, and knowledgeable. Any contact I have via telephone has been very polite and courteous. I would recommend this service to my friends and family who would need this type of assistance.
Reviewed March 21, 2019
My application process was both easy and user-friendly. Any and all questions I had were answered by the representatives during my phone interview. The team helped guide me step by step through all of the forms and my account was set up with relative ease.
Reviewed March 21, 2019
Had an incredible and positive experience with getting setup with National Debt Relief. Everyone was kind and patient with me. Explained everything thoroughly and successfully got me on the road to getting my life back. I would definitely use them again if I had to, but looking forward to not having to thanks to their help. Lol
Reviewed March 21, 2019
I was very satisfied with how easy it was to enroll in in the program and look forward to getting back on track to financial freedom. Both the representatives I spoke with were friendly and more than willing to answer all my questions.
Reviewed March 21, 2019
Just started this procedure and was explained about the program very well by Theresa **. Naturally, I had many questions about this and she very patiently answered them in a way that was easy to understand. I am excited to see how much I will save on interest in the months to come.
Reviewed March 21, 2019
It was a great experience. I was overwhelmed with the satisfaction I was given. However, I so much believe that this program of debt relief would have a positive impact to my financial Stand. Thanks those who have engaged with me on this for their wealth experience.
Reviewed March 21, 2019
Everyone was professional and very helpful in answering All my questions. Staff very knowledgeable and clear on what steps to follow and contact info given in case of any other questions. I'm very happy to taking the first steps in becoming Debt free. Thank you National Debt Relief Staff!!
Reviewed March 21, 2019
All the customer service representative was great. They all need the highest grade which is A. Please give them a big raise. Also both customer service representative answer all my guestion and concerned. Thank you. Hopeful everything will be ok.
Reviewed March 21, 2019
Both Jasmine and Adrian NDR reps worked extremely well, were very informative and greatly helped me out. I would definitely recommend National Debt Relief to everyone who is struggling with hardships. Thank you so much for everything they have done for me. I already feel more relieved.
Reviewed March 21, 2019
The people at NDR are very professional. They strive to get you the best possible outcome and keep you informed about everything. They made it easier than I thought it would be and will answer your questions anytime you have one.
Reviewed March 21, 2019
Everyone was friendly, non-judgmental, and helpful. The web pages were extremely difficult to see and navigate because of being legally blind which I explained to everyone. I worked with three different people to complete and re-complete my forms with varying degrees of success.
Reviewed March 21, 2019
Very helpful and informative. Walked me through everything and I understand it completely. Hope things go well with the negotiations. I appreciate you help on clearing my outstanding credit card debt. She was very helpful in all aspects of my welcome to National Debt Relief.
Reviewed March 21, 2019
My experience with National Debt Relief is stress free. Everyone is very helpful and knowledgeable. They have made becoming debt free less stressful by working hard at helping me out toward my future goals of being free of debt once again.
Reviewed March 21, 2019
Overwhelm with credit card and loan debt and I didn't think I had an option but to file for bankruptcy until I came across a National Debt Relief commercial. I am very happy I did. Thank you. 42 months and I am debt free.
Reviewed March 21, 2019
We went through some tough times and we got behind on our credit card payments. We were searching sites and saw National Debt Relief's rating on the Better Business Bureau as being very high. We contacted them and they seemed to be legit. Their reputation seemed very good, so we went from there. They made it very simple to enroll in their program. We filled out some paperwork, did some disclosures and got them information. They were very easy to work with.
The program is for four years and we've only been in it for about a year but they have settled 25% of our debt. They're moving along well. The NDR reps are very informative, and if we have questions, we call and they answer them. I always know what's going on and they're quick to get us in contact anytime there's an issue with the creditor or if there's an offer. The cost of NDR's service is worth it. They settled one account higher than what we started with, but they settled one a lot lower so, NDR's program has been working out well.
Reviewed March 21, 2019
We were looking to get everything taken care of as soon as possible and enrolling with National Debt Relief was simple and fast. If I ever had any questions, it was very easy to get a hold of them. Everything is accessible online or by their phone number. I liked the communication throughout the whole process. They kept us updated as far as where we were at and what they were looking at, settlement-wise. Plus, the payment plan has been really convenient. There hasn’t been anything that was out of the norm and it has eliminated our monthly payments and helped our budget out. We’ve already eliminated at least one out of three accounts and then we’ve got one more that’s gonna be taken care of within the year. Working with National Debt Relief will help us in the long term. I’m looking at retirement planning and NDR has helped move towards that.
Reviewed March 20, 2019
Michelle ** and David ** are excellent in explaining a rather intensive proves of enrollment. I was in the process of comparing your company with another and chose yours primarily because of Michelle. David further explained the Part-two of the process in a understandable manner; whereas the younger person prior to David could not explain the process in depth and I became confused and agitated. Since I am at the very beginning of the process, I will know more and I can be satisfied with your program.
Reviewed March 20, 2019
My representative was very informative, direct and understanding. I was walked through the process thoroughly with full understanding. I was recommended the debt consolidation instead of other offers of bankruptcy. I have only began the process so I don’t have anything else to base any further feedback until I have results.
Reviewed March 20, 2019
The Certified Debt Specialist and welcome call representative were both very knowledgeable, thorough, and professional when explaining the program. I was allowed to ask questions while they reviewed the enrollment process. My responsibilities, once enrolled, were clearly stated. I was encouraged to call or email with any questions and/or concerns. I would recommend this program to others.
Reviewed March 20, 2019
Excellent. Very helpful in explaining my concerns. I had many questions and Kar ** answered them promptly. I chose this company due to the BBB rating. I feel confident that I have made the right decision. The application process turned out to be easier than I anticipated.
Reviewed March 20, 2019
Best customer service experience I have ever had. It’s hard enough to admit when you need help, it’s even harder to admit you need help with your finances. At no point did I ever feel like I was being talked down to or anything less than being treated as an individual in search of help. Clear and concise answers to questions I had a hard time asking or vocalizing. I would recommend this to anyone and stand behind it.
Reviewed March 20, 2019
Both Elijah and Wayne were very helpful and respectful. They answered any and all questions I had. I would recommend the program to anyone in the same position if all your staff is as friendly and helpful as Elijah and Wayne.
Reviewed March 20, 2019
Very considerate, respectful, knowledgeable and did not judge us for asking for help with our debt. They were prompt and answered every question we asked with clarity and was very informative on all the information that was given to us.
Reviewed March 20, 2019
He listen and explain all according to the term and conditions. As he explained he also checked to see if I understand his explanation. At the same time he give me all the information I need. I thank you for your support and hope to complete my goal.
Reviewed March 20, 2019
Everyone was so accommodating, considerate, informative, patient, and kind. Coming for this kind of help is a delicate situation and everyone we dealt with was extremely considerate of that. We could not have asked for better service or more clarity and kindness than what we experienced.
Reviewed March 20, 2019
They were very helpful. I feel tremendous relief that my credit problems will be solved. I will recommend this to my friends. I wish that I had known about this program three years ago. Your representatives were very encouraging. I am glad that I called you.
Reviewed March 20, 2019
I submitted a quote for their services and they responded in a timely manner. The representative I spoke with was thorough and efficient, and did not try to aggressively persuade me to sign up as a client. Once I decided to enroll in their program, I dealt with the same representative who took her time to explain everything I needed to know, answered my questions and completed my application in a timely but not rushed manner. I feel very confident and secure with National Debt Relief.
Reviewed March 20, 2019
So far soo good with NDR. I look forward to positive and swift results. The process so far has been positive with NDR. I am clear on the process. I need this to work and look forward to hearing soon on debt being resolved.
Reviewed March 20, 2019
I have been wanting to clear my extremely high medical bill debt off my credit, and didn't want to file for bankruptcy and then I googled debt consolidation, and found that National Debt Relief was going to be a good fit to clear my medical bills off my credit, and was able to had my husbands as well. Calvin was my representative and he was really amazing and answered questions I had, and just patient with me, and didn't mind repeating some things we already said to make sure I heard clearly and was getting information correctly. The welcome call was good as well; but it was just a little difficult at times to understand the lady. But overall I'm pleased with my experience and haven't ran into any problems as of right now. I'm hoping this all goes smoothly and things will be good.
Reviewed March 20, 2019
The associate was very kind and patient in answering my questions and addressing my concerns. She even went back to reassure me in how the program will work and who to talk to in case of clarification or some other issue that may arise.
Reviewed March 20, 2019
Explained how they work and how to handle the phone calls from the people I owe. Gave me numbers I could call for advice if I needed any help. Gave me options to pay monthly or bi monthly. Very Friendly and made me feel like I had their support.
Reviewed March 20, 2019
Very informative, knowledgeable and professional service. I would gladly recommend them to anybody else in the same situation. Thank you for all your hard work, in helping me understand the process and that I can call at time if I have any questions.
Reviewed March 20, 2019
Assisted me well through the process of the program of National Debt Relief. Your welcoming customer representative is very helpful in explaining all of my question. We are thankful for National Debt Relief company and looking forward to be debt free soon. I do believed, there is always a reason to be thankful through every season of life. That's why I am thankful to each of everyone. God Blessed us all.
Reviewed March 20, 2019
Everyone I spoke with was informed and polite. I hope we can all work together to make my debt relief and easy experience. Everyone I spoke with was more than helpful and explained the forms in a manner I could understand.
Reviewed March 20, 2019
Everyone was very helpful and this has been a big relief for me. I have been stressed out trying to pay these bills since I lost my job in 2017. I fell behind and just couldn't get back on top. both of the people I spoke with were very knowledgeable and friendly. I am very happy I made the choice to do this.
Reviewed March 20, 2019
I'd like to review this, because I'm hoping this program can help me with my money and saving and paying off my debt. So far so good, everyone's been nice! and willing to help. I also like that we can review everything on the profile.
Reviewed March 20, 2019
Both representatives answered all our questions and were very thorough in making sure we understood how the program worked. They were very clear about the positives and negatives of a program like this which left us very confident in our decision.
Reviewed March 20, 2019
This is a very difficult situation to go through in life. It is very nice to have someone walk you through these unusual circumstances. Everyone appears very Knowledgeable in each of their departments. Answer all questions need to feel comfortable to complete this transaction.
Reviewed March 20, 2019
I had a good experience. He was polite and patient even when I had to do my esigning twice I had was well inform and both my calls were good and informative. They were able to answer all my questions. He even explained why I couldn't add my other loan. He let me know they don't do good with that company not just that it was secured.
Reviewed March 20, 2019
Their service made me feel confident and secure about clearing up my debt! They were kind and patient on the phone. I was fully informed throughout the entire conversation and hung up feeling such a weight off of my shoulders.
Reviewed March 20, 2019
Everyone was very friendly, and took the time to answer all of my questions! Thank you... They resolved the debt that I've accrued over the years, and came up with a monthly payment that I could afford. I hope that this review helps you as much as the others did me...
Reviewed March 20, 2019
I picked this company off the internet as the #1 company, I'm glad I did. So far they are quick and to the point, friendly. They work with client to understand and complete paperwork required. As of now I highly recommend this firm to anyone in the same shoes as I.
Reviewed March 20, 2019
They have been very helpful throughout the complete process, They are more than willing to answer any questions that we might have and explain it for us to understand. Thank you again for all of your help during this process.
Reviewed March 20, 2019
My experience felt personal and I was made to feel as a priority. There was a lot of information given and beneficial. I was happy to see that everything went easy and quick. I am going to recommend this to all of my friends that are struggling financially and looking for a way to get rid of stress in their lives.
Reviewed March 20, 2019
I was very please with the professionalism and great customer service. They make the process very simple and confidential. I love all the emails and step by step instructions to walk you thru the process and the dedicated customer service team.
Reviewed March 20, 2019
Very polite, explained everything in detail, answered all my questions and were sympathetic to my situation. They went step by step over the entire process. Told me exactly what would happen with credit accounts, and phone numbers and addresses that I will need to make this experience as smooth as possible.
Reviewed March 20, 2019
The customer service was wonderful! They made me feel at ease about solving my debt issues! The day I called, I was able to get enrolled and start my journey to financial freedom. I would highly recommend the National Debt Relief!
Reviewed March 20, 2019
Skeptical about taking the first step, but NDR help me and made me feel good about making this decision. Can't wait to be debt free! I feel that making this decision would help me get where I want in the future.
Reviewed March 20, 2019
Great experience so far with Veronica **. She was very patience and helpful. Also the welcome call (they just need to speak slower) lol. Can't wait to be debt free. Looking forward to it and my experience with National Debt Relief. I would like to thank everyone for their help and patience.
Reviewed March 20, 2019
I needed to do something... I was running out of options. After several years of life changing experiences including a much needed divorce, my income dropped 60%. I tried as long as I could and found NDR. I am hopeful that this will get me back on track so I can give my children the life I’ve wanted to, a better life than we’ve had over the last few years.
Reviewed March 20, 2019
Very happy with all contacts and service. Would recommend to a friend or college. Happy with phone conversation by your personnel and happy with all communications. Happy happy happy happy happy happy happy happy and keep up the good work. Pleasure doing business with you.
Reviewed March 20, 2019
This is a stressful emotional process. All the people at National Debt Relief were supportive, professional and knowledgeable. Each passing day, I feel the weight being lifted, as my debt issues are being resolved. Thank you NDR and many thanks to your staff.
Reviewed March 20, 2019
Everyone was very nice and understood my situation. I feel very confident that National Debt Relief is going to help me become debt free and stress free. I thank you all so much for all the kindness you have showed me.
Reviewed March 20, 2019
Very, very helpful and knowledgeable support! Guided me through all of my questions and concerns. I found them just on Google and am so grateful that they are professionals who know how to deal with situations far greater than my experience.
Reviewed March 20, 2019
Olga ** is great. She is very professional. She explained everything very thoroughly and made sure we understood the impact of our decision. Every questions was thoroughly explained. She knows about the program because every question was discussed and answered in a timely manner.
Reviewed March 20, 2019
I called after hearing the advertisement on Rush. I cannot say how impressed I am. The process was so smooth and everyone I spoke with was a professional. It feels like the weight of the world is off my shoulders. Thank you.
Amy, we love hearing this! We can't wait to start settling your accounts in the coming months. Thanks for taking the time to tell us about your experience.
Reviewed March 20, 2019
So far I was very pleased with the attention and service I received - Everything has been explained, in detail, several times. No one made me feel like I was doing anything wrong or that I did anything wrong - Everyone was so understanding and courteous. I could not have asked for anyone better to deal with. Thank you.
Reviewed March 20, 2019
So far working with everyone at National Debt Relief has been great. I am very hopeful and a bit optimistic, but everyone has been reassuring and helpful. I am very hopeful that time will show that I mad a good decision.
Reviewed March 20, 2019
Hector was amazing in explaining everything to me about my account. He made everything so clear and was very quick on the phone while remaining very transparent. Felt very welcomed to the National Debt Relief Family. Highly recommend him to anybody.
Reviewed March 20, 2019
NDR promises the world but it's all sweet talk and not true. If you have small debt with little companies then maybe, but my main debts were with BofA, Wells Fargo and a Credit union... Each company pretty much instantly went to suing you. NDR said it was all part of the plan, but after 18 months of nothing and only offers HIGHER than the original debt (some of which, NDR said I should take) I got fed up. I ended up handling 4 of my own negotiations. I did ok and avoided their 20% fee. One pushed heavy legal action and after NDR took their 20% I broke about even and another I actually saved about $700. BUT AFTER EACH AND EVERY DEBTOR FILED A 1099 (you pay tax on it) TO IRS, I would say I got screwed all in all. I would have been better off paying them off normal. 2 yrs later, NEGATIVE $ BENEFIT AND THE DEATH OF MY CREDIT SCORE... I am sorry I ever called National Debt Relief. Trust me, stay away.
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you
Reviewed March 20, 2019
My agent was very helpful and answered all my questions accurately. Courteous and friendly. I was initially very nervous about this and they both made me feel very much at ease. The level of knowledge, compassion and professionalism is outstanding.
Reviewed March 20, 2019
Thank you so much for the patience and care you showed in my success. I look forward to being debt free with your help!! I feel like I will be very successful with all of your help and support! I recommend them 100%. They care all about your success and it is so easy to get started!
Reviewed March 20, 2019
After almost a total loss to my home four years ago, I found myself having to rely on credit to put my (and my daughters) life back together. My intention had always been to use credit until I could access the equity in my rebuilt home when the ordeal was over, but several major setbacks later, the home is unfinished (although livable) and the bank will not allow the equity to be touched. I watched the credit compound and after 2 years of keeping my head above water it finally caught up. Pride and a belief I could do it on my own kept me from seeking help sooner.
BUt several months of not sleeping, and endless collection calls finally pushed me to reach out to NDR. In the past two days I have finally regained a sense of peace - they explained everything in detail - were kind and non-judgemental (perhaps my biggest fear entering this type of program) and have offered me a solution that exceeds my expectations. While I am just entering the program I feel hopeful for the first time in years. Truly grateful.
Reviewed March 20, 2019
When I started looking up different debt relief companies, National Debt Relief came up as the one with the best reviews, which made me use them. Their enrollment process was pretty easy. They were on the phone with me for a good while because they were trying to explain everything in full detail. Then they sent information via email and sent a packet via regular mail for me to look over and fill out. They explained everything about the monthly payments and when everything should be paid off, which should be by July.
They have an attorney that I could call if one of the companies called. The service is included in the monthly payment I'm paying. They gave me a number to that attorney to call directly and gave him my ID number. He would handle everything for me. Plus, I can go online and access my account just to see the progress and what is going on, which I really like. I was freaking out about my credit score, but I was told not to panic and that my credit score would probably plummet, but I'd see it go back up. NDR has been really great.
Reviewed March 19, 2019
I was hesitant at first because I was afraid of actually starting the process. After I spoke to Yasha he reassured me that this was the best option to having peace of mind and be debt free. I am starting this program and hoping all turns out well.
Sometimes, just getting started is the hardest part. We're glad you had the courage to take the first steps toward getting out of debt. We're confident that you can succeed and we'll do everything we can to help you. Thank you for leaving a review today.
Reviewed March 19, 2019
Just starting the process but it’s been very thorough and efficient. Everyone has been very nice, and I’m glad I started the process. I’m hoping this goes well for me because I need something to go right for me for once that benefits me in the long run.
Reviewed March 19, 2019
Honestly I was scared when I called, I had Josh for help and he explained over and over to me things that I just couldn't understand. It is a lot to get through at once, but I think it will be a good relief at the end.
Reviewed March 19, 2019
Good experience joining. Everything was explained well and counselors were pleasant and helpful. I feel they will be able to help me solve my debt problems. Counselor was non-judgmental and was able to alleviate any misconception or fear I had.
Reviewed March 19, 2019
Sebastian ** was my representative, he explained everything step by step, answered all questions, was patient with me, took time to make sure everything was understood, appreciated all his time and effort to ensure transaction was carried out efficiently and professionally.
Reviewed March 19, 2019
Really happy so far and they all are helping throughout the process and very politely answering and helping. Very thankful and grateful. All team who ever talking through these days are helping me to process all in online and phone, explaining me to proceed the way I did. Thanks team.
Reviewed March 19, 2019
Kate and Nancy were a great help. Thank you for such a timely program. I am hoping this process will help me readjust my finances and help me. Again thank you for your service and your great employees. I hope this message gets to you.
Reviewed March 19, 2019
I was giving so much information. I am so excited to get started in your debt program. Just to know my payments will be lower and I will be debt free in 39 months is such a relief moving forward. Your people are so professional. They are amazing.
Reviewed March 19, 2019
Amazing customer service and assistance. Desiree explained everything in detail and was so pleasant to work with. Stellar. Stephen on the welcome call was lovely to work with. Really quite excellent. I can't say enough! Thank you for getting me started. I recommend this to absolutely everyone questioning their financial capabilities.
Reviewed March 19, 2019
Feel much relief after working with National Debt Relief to make a path forward. They were wonderful to work with and were very helpful and understanding. The digital process was very easy and I was able to enroll smoothly. I am hopeful now.
Reviewed March 19, 2019
I am very pleased to do business with National Debt Relief. I spoke with only one person to set up my account, which made me very happy to not be sent through more than one person to do this. James ** was most professional, explained everything thoroughly, and answered all questions I had asked. I am most grateful that National Debt Services was able to accomplish a debt relief program for me today. I will definitely recommend your program to others. Thank you very much.
Reviewed March 19, 2019
The service by both the initiating support of Carlos ** & the Welcome Call representative, Yanira were both very helpful, detailed and polite. It has been a joy to do business so far with people who truly act like they care and want to help you.
Reviewed March 19, 2019
I found the representatives to be very helpful, patient and polite. I was working with them on behalf of my mother and they made the process very comfortable and easy. I would recommend them to others that are dealing with debt consolidation.
Reviewed March 19, 2019
Very helpful and answered my questions in a timely and professional manner. I will definitely recommend NDR to anyone experiencing hardships. I am looking forward to starting my debt free journey with NDR and will be one of the success stories.
Reviewed March 19, 2019
It was very good. Happy to talk to Caly **. She was very helpful overall. Only 1 male on the welcome call he very unhappy because I was slow on the comp. because I didn't understand what to do. Thank you. G
Reviewed March 19, 2019
Brent ** went above and beyond delivering guest quality service! Brent is extremely professional, thorough and patient. He deserves a raise along with a promotion! You do not experience outstanding guest service like this anymore. I was impressed that Brent did not judge my unfortunate situation. Extremely kind professional asset to your corporation.
Reviewed March 19, 2019
Very happy with the experience. Everyone was very friendly and helpful. They were informative and professional. They help me make a affordable payment plan and were very understandable of my situation. They were very easy to talk to and were very helpful. Was a pleasure working out a plan with them.
Reviewed March 19, 2019
The team has been a great help. They walked me through everything to get started and I'm on my way to being debt free. It's a great feeling. They make it easy and even help you with legal fees. I'm so thankful for the help.
Reviewed March 19, 2019
I was so amazed how professional and quick my concern were addressed and resolved! I had no idea that someone could give me such a hope to be debt free in a number of years! They just an Angels! I would definitely recommend them to my friends and Family!
Reviewed March 19, 2019
So far a good experience. People are polite and very clear with instructions. Paperwork is very easy to read and understand. They’ve called when they said and have made the process to date comfortable. They made very good suggestions as to how to go forward.
Reviewed March 19, 2019
The representative helped me a lot. He answered all my questions. He showed awesome customer service. He explained everything thoroughly. He made sure I understood what he was talking about. He was also nice and friendly.
Reviewed March 19, 2019
I had no issues with any calls I got. I am just happy for the help with my debt and saving money. They were both very friendly and very patient on each call and answered any question I had throughout the entire process.
Reviewed March 19, 2019
Carlos ** was very professional and extremely nice. He handled our consolidation with much ease and information. We would highly recommend National Debt Relief to other people that is in need. The application was easy and they replied within minutes of submitting. And the approval did not take long at all. It was awesome experience and quick.
Reviewed March 19, 2019
You were very pleasant people. You also give me hope that no others would. I’ve tried so many places to get help with my debts and no one would help me. Instead of 4-5 years of making monthly payments and being in debt with you guys I’m only looking at a little over a year making payments and being in debt. I want to say thank you for giving me hope and taking the chance with me it means a lot.
Reviewed March 19, 2019
I have just recently signed up with NDR and so far my experience and communications have been excellent. I expect this kind of service will continue. Their program seems o fit my situation perfectly and I look forward to working with NDR.
Reviewed March 19, 2019
Jason ** was very patient and helpful in guiding me through the process. It can be very stressful. He was able to answer all of my questions with no judgment. The calls are pretty long and the information can be overwhelming.
Reviewed March 19, 2019
The conversations, both phone and email, were pleasant, informative and reassuring. I am happy that I chose National Debt Relief. I look forward to working with Sagid ** and the National Debt Relief team. With the tools that they have supplied me, failure would be my fault not theirs.
Reviewed March 19, 2019
From start to finish Eric was incredibly helpful and supportive! Spent time explaining in detail every part of the program. I was a little nervous, even though I'd done my research. Eric put my stresses at ease. I can go to bed and sleep instead of laying awake worrying about how I'm going to get through this. Best decision I could have made, for my situation!
Reviewed March 19, 2019
From the first time I contacted National Debt Relief, George ** not only walked me through the complete process, but he did so in a very understanding and kind way. He made my wife and I feel at ease and never once made us feel like we were financial failures. George explained everything in terms that made it easy to understand. Thank you for your help.
James, thank you for taking the time to leave a review today. We're very proud of our agents and the work they do with our clients. We will let George know you recognized is efforts.
Reviewed March 19, 2019
Spoke to Maurice early this morning around almost 9:30 am. He was the only Representative that answer my question. I keep asking the representatives who helped me before and my question was when will I finish my program and they would answer me we don’t know. But Maurice actually told me that if I’m able to pay at least $160 today I will be done with my program and I will be graduating soon. Since I don’t have the money today I had them draft it in my next pay date which is next week. This was a relief after almost 2 years of payment. Also Maurice advise me that to update and call the credit bureau to make sure that my 8 creditors will not be listed on my credit. Thank you Maurice. I feel so happy that in less than two weeks I will be debt free. Thank you again.
Reviewed March 19, 2019
Great people to help anyone. I had lots of medical bills and ran up my credit cards. They were very kind friendly showed me what they could do for me. Classy people. Wish everyone could be helpful and kind when people need help.
Reviewed March 19, 2019
While beginning this process, the people that I spoke to helped guide me and make me feel comfortable with the process. I personally worked with Joe and he followed up with me after speaking and answered all of my questions.
Reviewed March 19, 2019
So far with both parties I’ve talked to I have been incredibly happy. They’ve answered all questions and have been 100% respectful and wonderfully nice. They answer all questions fully and they well. I’m just starting the process and look forward to getting things in order with such wonderful customer service!
Reviewed March 19, 2019
Mr Michael **, as well as the Client success team, were very helpful in welcoming me into the program. I was a little scared and hesitant to commit to the program at first. But after speaking with them, I felt confident in my decision to continue with the enrollment process. I look forward to eliminating my debt with the National Debt Relief program!
Reviewed March 19, 2019
The representative was polite, knowledgeable and patience. Helped me to understand the process and program. I would highly recommend to any friend who would go into my situation. Naya was very professional. I'm very satisfied with what I have learnt about what I'm enrolling into.
Reviewed March 19, 2019
National Debt Relief is helping me pay off my credit card debt. I reviewed a few companies and looked at the one that had the best ratings. When I did a web search, I saw NDR. Their enrollment process was fairly easy. I called and talked to somebody and we worked through the enrollment. I have done some online chats and their employees have been good. The service has been good as well. I'm still working on the debts but have settled some of them. I've been comfortable working with NDR's program, and the payment plan works with my budget. Hopefully, I can get everything all paid off and get out from underneath the debt. I’ve recommended NDR to a couple of people.
Reviewed March 18, 2019
The representatives were very clear and professional. They allowed me to ask questions and they checked for understanding. I would highly recommend National Debt Relief so far to my family and friends. I feel comfortable with the services rendered so far.
Reviewed March 18, 2019
Easy acceptance. Easy to understand instructions and explanations. Friendly and courteous. This will save me a lot of heartache and bankruptcy in the future. I am really looking forward to being debt free. Everyone single one of the staff members were very understanding and patient. (I had a lot of questions.) They answered them all and explained it. Absolutely amazing service.
Reviewed March 18, 2019
Both Ariana and Joshua were very kind and professional, they addressed all my questions and encouraged them. This is a huge decision for me at this time and I appreciate the time and effort taken with all my communication so far into this process.
Reviewed March 18, 2019
They went over everything several times to make sure you understand and were very professional. Terance was also pleasant and returned my calls right away. I cant remember the lady's name but she helped a lot as well. I would definitely refer people here that needs help.
Reviewed March 18, 2019
I had a great experience with National Debt Relief representative Alisa ** and Welcome call representative Catalina **. They both made sure I understood the terms and agreement of the girls. They were understanding of my situation that caused me to call y'all. Thank you.
Reviewed March 18, 2019
I worked with two different gentlemen during my signup process and they were both very professional, courteous, and friendly. They answered all of my questions thoroughly and were respectful. It was a pleasure to work with both of them in a difficult time.
Reviewed March 18, 2019
Both reps that I spoke with were great and very helpful. From breaking down all the financial details to providing me with contact information on all aspects of the financial plan. I look forward to putting these debts behind me and without the help of both reps it wouldn’t be possible. And for that. I appreciate them.
Reviewed March 18, 2019
I was a bit scared at first because I don't like change. Safia ** and the nice lady I spoke to to finalize everything were very informative and helpful. Very nice and smooth experience. Thank you for everything, I feel confident that I will be happy with the decision I made.
Reviewed March 18, 2019
I really hope I made the right choice. Each and every representative I’ve spoken to was very informative, thorough and Pleasant so good job on hiring them. Life can be tough, so organizations like this really helps ease the stress and anxiety caused by dealing with past poor financial choices. I am grateful for this help.
Reviewed March 18, 2019
The representative was detail oriented and professional. She ensured that I fully understood what my next steps were and how to proceed with taking those steps. Mr Angel ** was also extremely informative and made me feel comfortable through the entire process.
Reviewed March 18, 2019
My representative was very helpful and informative and answered any possible questions I might have had. I had no trouble understanding the terms laid out and my representative appeared very supportive and non-judgmental about my situation. I am excited to resolve my debt faster than I would alone.
Reviewed March 18, 2019
Service was very friendly and staff was willing to accommodate and explain when needed. They are knowledgeable and want clients to be successful. I feel comfortable with the process and how it was explained and that not only myself but anyone can be successful when utilizing this program.
Reviewed March 18, 2019
We would like to thank everyone that had a hand in getting us started and on our way to having a debt free future. The team was very knowledged and very professional. We would recommend to our friends and family. The process was very easy!
Reviewed March 18, 2019
These representatives are extremely helpful and knowledgeable in every aspect. You can interrupt them at any time. Ask them any off the wall question. Anything crazy. I appreciate them. I feel I’m going through a rough time. And they are there as a huge teamwork superior assistance to get it together for me! Thanks team.
Reviewed March 18, 2019
Great experience, very simple. Allen ** was very helpful and his experience in assisting me with my situation was painless. National Debt Relief will help improve our situation and lifestyle. We look forward to resolving our debts with the help of National Debt Relief.
Reviewed March 18, 2019
Everyone has been very helpful and polite and very well knowledge on their jobs. I will recommend National Debt Relief to everyone that I know that needs help. Kystal ** was a great person to talk to and get me signed up she helped me through the whole processes and the welcome call was thorough on everything. Also everyone is just great to work with thank you.
Reviewed March 18, 2019
Good so far. Hopefully it continues. I need to get my debt taken care of so I don’t have to file for chapter 7 bankruptcy. I really don’t wanna do that but so far this company seems to be a real good experience.
Reviewed March 18, 2019
My association with the personnel with National Deft Relief were very professional & were straight to the point on explaining the whole contract as as well being knowledge of their job. I'm proud to be a part of the National Debt Relief Program. Have a bless day & God bless thank you.
Reviewed March 18, 2019
Explained the process thoroughly and answered all my questions very promptly and was very patient with me. I was very impressed with how much money I will be saving in the long run and look forward to working with Nat. Debt Relief and will be telling my friiends about you.
Reviewed March 18, 2019
Very helpful and compassionate reps. As a widow, this is very stressful, and I have never had much debt in the past... this is all due to necessities; nothing frivolous at all! Please send documents USPS as for some reason they will not download. Thank you!
Reviewed March 18, 2019
We have had a very positive experience so far with Waseem and the welcome call. TY very much. We look forward to completing this program to eliminate our debt. Sincerely Stephen and Kathleen **. We enjoyed talking to your reps. They were very professional and kind.
Reviewed March 18, 2019
I feel a great deal of relief over dealing with Brian ** on 3/17. I no longer feel as if I am drowning in debt. Thank you for you help. I also do not know if I have an account number as I do not see it on any of my paperwork.
Reviewed March 18, 2019
I wish I had done this sooner! I feel so relived! My experience with Sophia was amazing. I felt like I was talking to my best friend! She walked me through it all and it was simple! My welcome call this morning was also very nice person!! Thank you National Debt! Maddy
Reviewed March 18, 2019
When speaking to the representative I didn't feel pressured into doing the program. He was informative, helpful, and patient. I could tell it was important to him that I understand every detail of the program and what it would mean for me. Thank you!
Reviewed March 18, 2019
During my experience enrolling into that program. The rep. was very respectful and attentive. Andrew and the welcome staff were very nice and provided me with much need information. Looking forward to working with them. I still had a few question, but the welcome seemed very helpful and was more than willing to assist in all matters. She provided a help line if for any reason I should need and help in the future.
Reviewed March 18, 2019
I hired you over a week ago, shortly after I had been served a summons from saslavrar. I called them the next day and have been battling with them for over a week. Each time I have to wait 30 minutes to a hour before they answer. Each time they want something different from me. Now they want a letter from you stating you are not handling Citibank NA. You tell me you legally can't do that, I MUST be dumber than dumb. They won't let me set up a payment plan until they get the letter, and you legally can't send the letter. I am sorry I got involved with a company that acts like they don't care!!!
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed March 18, 2019
They clearly stated all info and were very helpful. I felt completely comfortable discussing my financial issues with NDR. All employees treated me the upmost respect. I was informed every second of the initial process of what to expect, how much time I would need, and how correspondences would work. I'd highly recommend NDR.
Reviewed March 18, 2019
This was one of the best customer service experiences I have had in a long time. I would recommend your services to whomever may need. Looking forward to getting out of debt finally after years of struggling. Thank you very much for all of your assistance.
Reviewed March 18, 2019
I am extremely satisfied to date with my introductory experience so far, NDR staff professionalism and the apparent thoroughness of the program. I appreciate the opportunity this service promises to provide in terms of debt settlement and advocacy during the process.
Reviewed March 18, 2019
This was a very difficult decision to make, but a necessary one, and I am pleased with the manner and the method that is enabling me to take care of my affairs. The professionalism of this company appears to be first rate.
Reviewed March 18, 2019
Hi, I spoke with Daniel ** and he was wonderful. He stayed with me on the phone for probably over an hour and never rushed me or became agitated as I continued to ask questions. He made the experience pleasant in a not pleasant situation. Thanks.
Reviewed March 18, 2019
I am satisfied with the National Debt Relief and with the two people that I have been in contact with so far. Tiara, and Bianca were both very helpful and explained the program to me. My goal is to complete the program and stay within the goals set for my success. Thanks.
Reviewed March 18, 2019
James ** was a knowledgeable, friendly and a person to talk with and do business with. He gave me all the information I needed to take care of my needs and it seems to be a good thing to do...
Reviewed March 18, 2019
National Debt Relief's representative said that within 24 to 48 hours, they would let me know of what was happening, but it has been a couple of months and they never got back to me. NDR is deducting 1,243 every month, but they have not been able to get into a new deal with any of my creditors for the last couple of months. I made a mistake and shouldn't have used NDR.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed March 18, 2019
National Debt Relief has been helping me and we’ve already got one credit knocked down. They said within six months they’ll be able to at least get something in the works which they did, which is why one of the debts are already paid off and the second one has just been negotiated. Now, there are just two left. The third one is the last one and then I’ll be done. I’m hoping that it would be a little bit sooner but things take time. NDR has been doing great and they haven’t given me issues. They call me, they email me, they leave me messages and they let me know to give them a call back when they have any updates pertaining to my case. They do all the negotiating part but I do speak to my case manager who explains everything to me and if I have any questions, I call and they always answer. They are on point with everything.
The payment plan was relatively easy to do given that I was able to make that large a payment. But with me having another child and finalizing my divorce, I had to reduce my payments for the past two months now because I have two babies that I have to put to daycare. This is probably gonna delay things but I know that it’s a business at the end of the day. Other than that, it’s a great program. In fact, I already recommended National Debt Relief to my sister and a few other people that I knew who had some situation with their credit.
Reviewed March 17, 2019
I was in debt and I needed to get out of it to get some breathing room so I can get back on course. I sought National Debt Relief’s help and they were considerate and reassuring. I like the time limit, especially if I can help to put some more money so I would be out of the program within the time limit that they had told me. Their reps are trustworthy. They have a legal team to let me know if I have any problems with any of my creditors and it was reassuring that I could turn all the information over to them. They pretty much stayed on the ball. They call me every now and again to ask if there are any changes or other things that come up that they could help me with. Also, I’m able to look into my account and check it out. Working with National Debt Relief has greatly impacted my life emotionally, mentally, physically and spiritually.
Reviewed March 16, 2019
My Entire process so far from the first call through my acceptance into the program has been so satisfying. Your staff’s patience and understanding has genuinely lifted a weight off my shoulders. I will definitely recommend this program for anyone needing a fresh new start!
Reviewed March 16, 2019
I would recommend National Debt Relief to anyone who is in a financial crisis. The initial representative who I spoke to was very professional, polite and clear about how the program works. The representative made me feel confident about enrolling in the program without any hesitation. I am looking forward to seeing my first debt reduction.
Reviewed March 16, 2019
The communication is great. They explain every detail and answer any questions promptly and accurate. I’m just now starting this process and I can’t wait to be out of debt. So far my experience has been outstanding. They told me it can take up to six months for all the creditors to settle so I’m excited to see if what happens.
Reviewed March 16, 2019
I got all the help I needed and all my questions were answered professionally. The people I talked too were very respectful. I was able to connect on the phone with the person/persons who were reviewing my case and they explained in simple and clear terms that helped me to understand what to expect from this debt relief program.
Reviewed March 16, 2019
Ed ** spent 6 hours with us to complete our introduction into the program. We had great difficulty on our end being ill computer savvy. He was patient, expressed caring, leadership and professionalism. He is an asset to the company. Dina was very helpful. She answered all of our questions.
Reviewed March 16, 2019
My case happened to require David to call me a couple times due to one of my credit debt collectors not cooperating with me. He was extremely helpful and patient and detailed with every step. I felt so much relief by the end of our final phone call I could not thank him enough. He was so understanding with my situation and really took the time to help me finally get control over this burden. I spoke with Isis for my follow up call, to review my information and answer a few questions I hadn’t thought to ask David. Again, I felt truly listened too and her patience was greatly appreciated. I feel confident in assuming that most of your staff must carry the same qualities. I only had the pleasure of speaking to Isis and David, however It isn’t often that I have received such amazing support and service by TWO staff members, in the same day. Back to back. Thank you so much for making my process so easy and taking the time to go through it all.
Reviewed March 16, 2019
Enrolling with National Debt Relief was a pleasant experience. They were very nice and they already had the information about what I owe everybody right there in front of them. I didn't have to send them anything. When I call their customer service people, no matter what time I call, I always get talk to somebody different which is okay because they’re all pleasant. Everything is at my fingertips and they help me through with whatever right then. I just wish though that I could have paid more to get it over with quicker but I’m okay with the payment plan. I started the program in November of last year and I'm halfway through it. I’m on my fourth settlement. National Debt Relief has given me some ease. It has given me some relief and I’m not as depressed. I’m glad that I’m with them and I’d definitely recommend them.
Reviewed March 16, 2019
My experience with National Debt Relief has been one of the best experiences I’ve had. At first, I thought it was a little too good to be true. I was a little skeptical because I didn’t know what to expect, but once I started speaking to the guy that helped me out, I did a bit of research on it and everything went really smooth. They provided a debt consolidation service. There were a couple of hiccups here and there but once I got it fixed, everything has been going smooth. Everybody has been really helpful and awesome. They were very easygoing and they accommodated with what I was able to do a month. There was always excellent communication. I love National Debt Relief and I would recommend them.
Reviewed March 15, 2019
The experience was relatively painless for such a sensitive subject. It was well explained very well and both people I spoke to were well informed and easy to speak to. I would recommend the service to my family and friends.
Reviewed March 15, 2019
My initial interview was with Kim ** who was informative and put me at ease discussing my financial problems. She was wonderful and described the entire process to me and answered my questions. We filled out and signed the appropriate paperwork and I found peace knowing help was on the way and I had started my recovery My second interview was with Monica ... we filled out appropriate information and discussed many of the items I went over with Kim earlier. Monica was professional and efficient in our interview and answered any other questions which were remaining. The experience with both Kim and Monica was pleasant, informative and instructive. The initial process with NDR, although upsetting to me, was made comfortable, easy to understand and supportive by both ladies. They are both a huge asset to your business.
Reviewed March 15, 2019
My experience with NDR has been outstanding so far everyone is very professional and know exactly what they are talking about. The young lady on the welcoming call was also very kind knowledgeable and presented herself and her material very clearly. On both calls when they were complete I had no questions. I also appreciated the way they covered my personal information to make sure they had every thing correct. Thank you NDR.
Reviewed March 15, 2019
All questions were answered to my satisfaction. The staff knew how to set my mind at ease. They are very knowledgable. Now I can sit back and let NDR take care of my debt. I understand that there will be other steps, such as dealing with the IRS.
Reviewed March 15, 2019
The associates (Shelley and Viola) were cordial and professional in explaining and walking through the information required. Information was thorough, detailed the process, and covered the specifics within the Agreement that was reviewed. NDR's follow up call for reviewing terms and conditions was helpful and questions were answered.
Reviewed March 15, 2019
Keeping wallets "green" seems to be a mantra for National Debt Relief, but THEY need to get green. I get massive amounts of spam, MASSIVE amounts of spam, by mail. This last one was a gigantic glossed cardstock envelope with ONE single piece of paper inside. The envelope was glued with that stringy rubber material so the top portion is not recyclable. I have never contacted NDR, never been to the site, never called and yet they still send spam to my address. Don't support companies that buy your information and try not to make your information purchasable. It happens, especially when getting commercial loans, but still discuss with the rep at any company you use.
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you
Reviewed March 15, 2019
The National Debt Relief Team was here for me every step of the way through the application process. They answered every phone call and were there for any questions I had. An important thing for me is they were able to work through my tight schedule. They helped me a lot and I know they will continue to do so through the process.
Reviewed March 15, 2019
My experience with Kester ** and Monique were very positive and helpful. They explained everything in detail and answered all my questions. I understand how the debts are paid off and that my program is 33 months long. I look forward to speaking with your team of professionals in the future. Thank you National Debt Relief.
Reviewed March 15, 2019
Karlton ** was a very nice guy, and took his time with me and explained everything I need to know. He eased the experience to the extent that he could and it was very appreciatable. Give that guy a raise! The welcome call, didn’t feel so welcoming, as the guy sounded annoyed of me from the start. Other than that great experience so far. I hope business will be resolved.
Reviewed March 15, 2019
Terrence was very helpful and efficient in helping us achieve our debt consolidation plan. He helped us acquire all the information that was need for us to hopefully achieve our goals of being debt free. We look forward to working with National Debt Relief.
Reviewed March 15, 2019
From the day I submitted my interest to the day I received my welcome call this agency has been professional. Informative, caring, make me feel important, they are sympathetic to our hardship and very helpful making me understand the whole process.
Reviewed March 15, 2019
I really enjoyed speaking with my rep Rod today. He was very detailed and helped me understand my next steps. I started the call very upset and stressed and he dealt with it so well and remained professional. I am going to stay positive. Thank you!
Reviewed March 15, 2019
Very easy and professional service and I am relieved to be able to look forward to the future without worrying about debts. I am not going to use any credit cards or get any loans in the future. Thank you for helping me to get out of debt and to help me to save money on interest rate fees. Thank you for helping me to pay off some medical bills as well.
Reviewed March 15, 2019
I am amazed at how quickly Adrian ** was able to get me in the program. I was able to sleep last night knowing I could get these accounts paid off in a short time. I've tried getting them paid down, the interest just killed me. I will and would recommend this company. Thank you!
Reviewed March 15, 2019
I am favorably impressed by the courtesy, thoroughness and patience of Sam ** and Kaiya **. Their explanations, instructions and advice they made entirely clear. At no point in our conversations was there any implication that I am less than honest or a likely deadbeat.
Reviewed March 15, 2019
Dealing with the whole debt relief process can be scary and time and can weigh on you even more than the actual debt sometimes but National Debt Relief's customer service representatives really take the time to explain everything to you and make the process less stressful.
Reviewed March 15, 2019
Your team has the best customer service I have experienced in a very long time. Very clear, patient and helpful. They are honest and made my life so much more manageable. I will add everyone into my prayers. Thank you.
Reviewed March 15, 2019
Krystal and person who did the welcome enrollment call was extremely polite and helped me with the process. I hope that this will be a great journey to recovering from debt. They did a great job of explaining the whole process and did a great job in being patient with me as I am a first time customer to this program.
Reviewed March 15, 2019
Both ladies I spoke with to set up my account were very helpful and polite. I am very confident in the program and cannot wait to see the results. Thank you for assisting me in minimizing my debt to get a house.
Reviewed March 15, 2019
It's really good program as they described to me. I tried different programs like loans or balance transfer but they are not willing to provide me anything because my credit score is bad. But my credit score became bad because of their interest rate. But NDR agreed to help me out.
Reviewed March 15, 2019
Just started out with the company for financial relief. So far, so good. The customer care was very good and the information is very helpful. I will have to wait and see in the near future if this is still the way I feel about their involvement.
Reviewed March 15, 2019
He was very helpful and detailed with his explanation. Kudos to Patrick for a job well done. He was very pleasant to talk to. He calls back in a timely manner. He was very knowledgeable with all of my questions.
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