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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 129 Reviews 25235 - 25435
    Verified purchase
    StaffProcess

    Reviewed March 26, 2019

    I am very pleased with this company and their employees that I've had a chance to talk about this program. I am very pleased and can't wait to get started and get debt free. I can't wait to work with my team and get this debt gone.

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    Customer ServiceStaffProcess

    Reviewed March 26, 2019

    The lady whom helped me with my welcome call was very sweet and straight to the point. Helped me start my program quickly and efficiently. I was very satisfied with the call and the start of my program. I feel this will help relieve some of the stress I am in, so that I can start my journey to become debt free.

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    Staff

    Reviewed March 26, 2019

    Angel and Isis helped set up my NDR account effortlessly. The professionalism, kindness and overall service was/is second to none. Highest recommendation possible. The anxiety I felt before contacting NDR is now gone. I will be able to rebuild my credit, pay the creditors and avoid Chpt 7. Nobody should battle with overwhelming debt without contacting NDR first. Thank you very much.

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    Staff

    Reviewed March 26, 2019

    I had recently moved into a home from 1801. Although I knew it had some things that needed to be fixed, the water pouring in my window was a big surprise! I thought that I would NEVER be able to pay off my roof! Now I have hope! My representatives were kind and thoughtful.

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    StaffProcess

    Reviewed March 26, 2019

    I discussed my situation with Daniel ** and after describing to him the situation he suggested to me a debt settlement program. I'm glad to say he was willing to work with me every step of the way. He was very understanding and answered all my questions to the best of his ability so I could understand. I'm excited to start this program and get out of debt soon.

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    Staff

    Reviewed March 26, 2019

    National Debt Relief has been great! Professional and Courteous. The representatives are super nice and they are understanding of the goals that I would like to achieve with them. I am grateful they have accepted me and I am looking forward to becoming debt free once again!

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    Staff

    Reviewed March 26, 2019

    Service was quick efficient and personable. The agent was sincere and attentive. A good experience. He got back to me quickly and was well informed. I would recommend this service to anyone. The legal advice was a nice experience. I know will be helpful.

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    Staff

    Reviewed March 26, 2019

    I was very nervous to contact NDR as this is an embarrassing subject. All representatives I’ve spoke with have been very helpful, honest and informative. Their non judgmental support made a terrifying strive for help very easy. I hope the rest of the program goes this smooth. Thank you very much.

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    Staff

    Reviewed March 26, 2019

    What a stress relief. Saving me $150 a month now, all in ONE payment I can plan for... and over $200 over all! Whew. I needed these guys' help! And they were so pleasant, and easy to work with! Highly recommended!! Temporary set-back but major step forward in the long run!

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    Customer ServiceStaffProcess

    Reviewed March 26, 2019

    They professional. They were very specific and patient. Answered all my questions and were thorough. Were willing to help me through the process step by step. They Provider helpful information. They were not judgmental and were ready to help and guide me.

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    Customer Service

    Reviewed March 26, 2019

    I was appreciative that when I made this call we weren't spoken down to or like we were stupid when talking about the financial aspects of this. Thank you for explaining line by line and what can or can't happen.

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    StaffTransparency

    Reviewed March 26, 2019

    Everyone was great. Made me feel like I wasn't a bad person for being in this situation and explained everything very thoroughly. Gave me understanding and the support to make this decision and not feel guilty about it. Thanks for being there.

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    Customer ServiceStaff

    Reviewed March 26, 2019

    It was a quick great experience. Good job on the help. I would recommend this to all the people that need help. They did a great job on talking to you about all the info needed and the customer service was great.

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    Process

    Reviewed March 26, 2019

    NDR is really great. They make sure you completely understand everything about the process from beginning to end before you sign anything. This is going to ultimately save us from paying nothing but interest for the rest of our lives.

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    Customer ServiceStaffTransparency

    Reviewed March 26, 2019

    I have had a lot of sleepless nights just worrying about my debt and where and when I was going to be able to get the money to settle my debt. It even got to the point that I simply didn't answer my phone. Everyone here that I have dealt with were very patient and explained things to the point to make sure I understood.

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    Process

    Reviewed March 26, 2019

    This was an easy, effective, very informative process! I'm excited to get my financial freedom back on track and cannot wait to be debt free! NDR took a weight off my shoulders. I'm ready to become in control of my life and my finances.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 26, 2019

    Everyone that I have spoken with through NDR thus far has made me feel more at ease, made this process smooth, and stress free. I can't thank them enough for the reassurance, confidence, and attentiveness they have given to this matter. I felt better after the first phone call!

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    StaffProcess

    Reviewed March 26, 2019

    Both representatives were very well spoken and extremely throughout with explaining everything to me step by step. The enrollment process was almost two hours but Rochanda ** made it so smooth did not feel like such a long process, thanked me repeatedly for my patience and overall made me feel extremely content and comfortable with the program. 10 Stars!!!

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    StaffProcess

    Reviewed March 26, 2019

    The program is very helpful. Is actually working for me. And my family. It’s different from loans I have. It’s actually fights for you determine time to pay it all when I'm capable of. The team is very helpful from a hand to another.

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    Transparency

    Reviewed March 26, 2019

    I'm very inexperienced with money and debt talk, but NDR held my hand and walked me through every single detail with so much patience. I feel very comfortable and welcomed and I truly appreciate all of the help I'm getting!

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    Customer ServiceStaffProcessTransparency

    Reviewed March 26, 2019

    My experience was a positive one. The agent who handled my case was patient and explained everything. I would highly recommend. The welcome call went well also. The agent was thorough in explaining each phase of the program. Again, I would recommend.

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    StaffProcess

    Reviewed March 26, 2019

    Very informative and it was very helpful in providing all the required information for welcoming a new person into the program. I really appreciate the help. This is a very good program and helps people have the ease of financial relief.

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    Verified purchase
    Process

    Reviewed March 26, 2019

    NDR did a great job from the beginning informing me of the process and of my options to best settle my debt. I would definitely recommend doing this to anyone making the minimums. Sign up and approval process was quick and easy.

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    Transparency

    Reviewed March 26, 2019

    So far service has been great. Everything has been explained very well. I'm confident that I will have success. I'm excited to get this started and get out of debt, and be able to breathe a little easier every month.

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    Verified purchase

    Reviewed March 26, 2019

    I am new to this but excited to be out of debt. Divorce sucks and it had been very hard of 22 years married and having three kids.... He got a girlfriend and a new baby.... I started a new life and I look forward to the outcome.... Thank you.

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    Process

    Reviewed March 26, 2019

    Was quick and easy and gave informative details on program. Has reduced my monthly payments by 50% and will hopefully help me save in the long run. I was a little bit nervous about starting program but now feel confident that it will help me in the long run.

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    Verified purchase
    Customer Service

    Reviewed March 26, 2019

    I first worked with Anthony who was very pleasant over the phone and very enjoyable to speak with, then I worked with Marcus for my final call who also was very pleasant and easy to work with. I would recommend National Debt to anyone.

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    Customer ServiceStaff

    Reviewed March 26, 2019

    Good experience but the customer service reps need to slow down when talking in case people have questions as they go through the process and so the customer can understand everything they are saying. Other than that they provided a lot of information and after a couple of questions, I understand what to expect.

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    Customer ServiceStaffTransparency

    Reviewed March 26, 2019

    Very informative and easy to talk to. Did not hesitate to answer questions. Made sure info was clear before moving on. This included the legal plan and on how to answer debt collectors if I answer a call from them

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    Verified purchase
    Staff

    Reviewed March 26, 2019

    They were so understanding and very helpful. I will surely recommend my family and friends to you guys. I am so grateful that you guys were there to help me out. If I am successful in my debt relief Program I will surely recommend your company to my family and my friends. Thank you guys so much from the bottom of my heart taking time out to help me get out of debt. Thank you so much in advance.

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    Verified purchase
    Customer Service

    Reviewed March 26, 2019

    National Debt Relief is still working on my credit and the program will be finished sometime next year. However, I've been getting a lot of other phone calls and it started happening about six weeks ago. I don't know if National Debt Relief shared my information. The calls are coming out of Tennessee, and sometimes, the companies leave messages, but they don't leave messages of who they are and they just say to call them back. Other than that, it's all good.

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    Customer ServicePriceStaff

    Reviewed March 26, 2019

    I went with them for credit card debt relief. Enrollment was easy. I called in, gave them the information, started it, and then paid it off over the last two years -- next month or so, and it's paid off. The National Debt Relief negotiators have been very professional and kind. The once a month payment plan was pretty reasonable, too. They got the cost for their services down, negotiated to less than that, so that worked out also.

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    StaffProcess

    Reviewed March 25, 2019

    Terrance was very polite and knowledgeable. He was friendly and put me at ease. He made me feel comfortable and confident in the program. I am looking forward to becoming debt free. I also enjoyed talking to the welcome girl although we did get disconnected.

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    Verified purchase

    Reviewed March 25, 2019

    I had a pleasure speaking with Issac and Ann that helped me with being understanding and explaining everything in detail with me. I feel confident moving forward and knowing that I am in the best hands possible and that I will be one step closer to being debt free! Thank you!

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    Customer ServiceStaffProcessTransparency

    Reviewed March 25, 2019

    Aaron ** has been very helpful and the welcome call from Jimez was very helpful. Everything has been explained to me very accurately and I am looking forward to being debt free. The process has been fairly easy so far and all of my questions have been answered.

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    Verified purchase
    StaffTransparency

    Reviewed March 25, 2019

    I contacted NDR after checking for the top Debt Settlement Companies. They were highly recommended, and I can see why. My rep was very nice and informative and everything was clearly explained and they were up front about what I should expect. I am very relieved that they are able to help me!

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    Customer ServiceStaff

    Reviewed March 25, 2019

    Everyone is Amazing!!! Everyone is so nice and accommodating. I had a wonderful experience and would definitely recommend this to my friends. They promptly called me and took care of everything for me. I understand everything completely and am grateful for this experience.

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    Verified purchase
    Staff

    Reviewed March 25, 2019

    There is no better service worldwide, although some countries may have expertise which matches the National Debt Relief of USA. It is such a joy to see highly professional people at work, ready to help. Having the economy on their shoulders is making America Great Again. Thank you all for your dedication, competence and goodwill.

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    PriceStaff

    Reviewed March 25, 2019

    This was not an easy decision on my part and the NDR representatives were wonderful in explaining all my alternatives. I am 67 and living on fixed income and had gotten into serious credit card debt while helping friends and family. I was at the point that my payments were barely making a dent in my debt due to the interest. I feel confident that this was the right decision.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 25, 2019

    Called today March 25 2019, and was very pleased with the response. Matthew was very helpful and explained everything that I was concerned about. Also he made it simple to understand. And the individual who welcomed me to the program was very helpful and made sure that I understood. Thank you to all!!

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    Customer ServiceTransparency

    Reviewed March 25, 2019

    I had a very good experience. All of my concerns and worries was answered. I thought of something after we had talked with them and I got the answer. My mind was clear. I like also when they told me they would call me back at a certain time they did so.

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    Customer ServiceStaff

    Reviewed March 25, 2019

    Everyone I spoke with was helpful and kind. Carter ** was the main person I dealt with and he gave me a lot of help. He was patient and understanding to answer all my questions and made me feel much better about doing this.

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    Verified purchase
    Staff

    Reviewed March 25, 2019

    Thank you for helping me to have relief after speaking to Vanessa. She was very knowledgeable and answered all my questions and I am sure I will have more and she gave me her number in case I need her.

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    StaffProcessTransparency

    Reviewed March 25, 2019

    Both of the employees I spoke to have explained the program very thoroughly. I am very hopeful for the first time in many years that I will be out of debt within the next 3 years. I'm very thankful that any hardships and mistakes that have been made on my part are not going to define the rest of my life. Thank you so much!

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    Staff

    Reviewed March 25, 2019

    All the operators that I talked to was very helpful to me and I couldn’t ask for anything better. I understood everything they told me and discussed with me. And they went over any concerns that I had and answered all my questions.

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    StaffProcess

    Reviewed March 25, 2019

    The on-boarding process and staff were extremely knowledgeable and helpful throughout the entire process. The process to enroll is comprehensive and covers everything to become debt free. I am happy to be on my way towards a debt free life! Thank you so much for your help and support.

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    StaffTransparency

    Reviewed March 25, 2019

    NDR is truly heaven sent, my wife and I were drowning in debt after dutifully paying our monthly debt year after year. We heard of them through a friend. Within a few days they had us approved and on our way to being debt free. Isaiah was very professional and was a key factor in us going with NDR rather than one of the other debt relief companies. He is a credit to NDR. He spent the extra time with us to explain the agreement, section by sector. We feel so much more at ease now.

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    Staff

    Reviewed March 25, 2019

    So far I have talked to two people with your company and have been impressed with both Mr Bill & Mr Steven. It is not often a home run is hit all the time but these two young men proved to me it can be done. If the rest of employees can be as the first two were I know I made the right choice of companies. Please pass this info on and my Thanks to both. Ronald.

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    Staff

    Reviewed March 25, 2019

    I had a great experience with the two people who helped me. I am looking forward to becoming debt free. I would highly recommend the National Relief Debt. Easy to complete. They were very nice and are making this very easy.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 25, 2019

    Very easy process to apply. Customer service is very nice and explain step by step. Very satisfaction. I do like their service. I am having financial difficulty paying my credit card bill each month having financial hardship.. So I mandated to seeking help from National Debt Relief. Customer service team help me step by step completing the application. Explain detail all Law, policy and settlement, open account, legal action.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 25, 2019

    Thank you for taking the time to make sure that all pieces are understood including the log in process. Very clear, concise and to the point. Communication was great and supportive. The process is quite intimidating and the team was awesome, hopefully this works out for me! Thank you.

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    Customer ServiceStaff

    Reviewed March 25, 2019

    Everyone that I talked with helped me considerably and made me feel comfortable with the situation that was getting involved in. Any questions that I had, anyone was able to answer it fully and efficiently. Even when I had doubts, someone was there to reassure me that this is the best solution to aid in my path of becoming financially free.

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    Verified purchase
    Staff

    Reviewed March 25, 2019

    Reading was so fast. Hard to understand but was able to ask questions and clarify content. Staff was very friendly and helpful. I hope this service helps me with my debt which I felt very confident when speaking with the staff members.

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    Price

    Reviewed March 25, 2019

    Would highly recommend this company to assist you with debt relief. I got tired of being ripped off by high credit card interest rates so I called National Debt Relief and I am so glad that I did. So glad!!!

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    Customer ServiceStaffTransparency

    Reviewed March 25, 2019

    Your customer service is awesome!! Theresa ** was great. She explained everything well to me. My welcome call was great too. He explained to me again and was patient with my questions. Answered them quickly. Very helpful. Will recommend to my friends and family if they ever need help with their debts.

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    Verified purchase

    Reviewed March 25, 2019

    We have just started with the program. I’m hoping and praying this is the for this to be over in 48 months instead of a lifetime. Thank you, I’m so glad I apply for this help and we were approved as well.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 25, 2019

    Ronald was very professional, I will highly recommend him to a friend. He took the time to explain everything I need to know and he said to call him back if I needed any help. I called him back with questions, he answered them with no problem. Thank you Ronald.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 25, 2019

    Welcome call went great! She was very nice and explained everything thoroughly. She was very informative and walked me through the process and helped me understand everything, making sure she answered any of my questions along the way. Thank you!

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    Staff

    Reviewed March 25, 2019

    My first encounter was with Ms. **. She was extremely courteous and patient. She obtained all the details regarding my dilemma. She was quite thorough. My second encounter was with someone whose name I don't remember. (Sorry) However, she possessed the same qualities as Ms. **. Both ladies were quite personable and I enjoyed speaking with them. Maybe I talked too much because I felt comfortable with them.

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    StaffProcess

    Reviewed March 25, 2019

    I had National Debt Relief for consolidation, and everything has been great. The service and the program they provided have been excellent. I have three more accounts to settle, but it is going along pretty well. They have done an excellent job.

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    StaffTransparency

    Reviewed March 24, 2019

    Everyone we dealt with was friendly, professional, and very easy to understand. Explained everything well and patient with our lack of computer skills. A very pleasant experience. They were compassionate and understood our situation well. We are looking forward to getting all of our debt resolved at a great savings.

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    Price

    Reviewed March 24, 2019

    I felt I could breathe a sigh of relief after drowning in debt making minimum payments. A tremendous weight has been lifted off my shoulders. I was drowning in fees and high interest that would have taken me twenty years to pay. Now I will be debt free in 3 1/2 years.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 24, 2019

    We have a lot of credit cards and we couldn't make a payment. I was looking for programs and I found National Debt Relief online. Before we went with the consolidation, they explained how the program was gonna work and they listened to me very personally, so the comfort level with them was really like I couldn't say enough positive. My Debt Relief Negotiator was amazing. She heard me very well when I made a call, like what the situation was and what the problems we were going through. She answered me well and she explained to me well how the program was gonna work. The process for starting the program was really good. The first payment I did was in September and we are having two credit cards settled.

    The payment plan is really good too because they gave us an advanced payment. We are going through a lot of things. I am at home and I couldn't do work, so my husband is the only one who works. I explained how he is working here and there, even seven days, and he is now going through the payments. Our situation was out of control, but now, we are at a point where we know we can handle things. All the way through, the program has been positive that somebody is doing something for us. I love working with National Debt Relief.

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    StaffTransparency

    Reviewed March 23, 2019

    Everything was explained to me in great detail. Very easy to understand. Each person I dealt with was very pleasant and helpful. This was something I was stressed out about but when I completed all of the information I felt confident that I made the right decision.

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    Customer ServiceProcessTransparency

    Reviewed March 23, 2019

    I was very happy with the service and the process to sign up for the debt release program. Both phone calls were very easy to follow and explained everything in detail. I would highly recommend the program to a friend.

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    StaffProcessTransparency

    Reviewed March 23, 2019

    Dashawn made my application very easy for me. He explained the process so I could understand everything. He also was very patient with me and answered all my questions. I told him that all the headaches I was having should go away. Thank you very much. Lisa

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    Customer ServiceStaff

    Reviewed March 23, 2019

    Every time I call I get a representative on the phone that wants to help and is courteous and understanding. Helping people deal with their finances is a difficult job and these folks do it with ease. Thank you for being a shinning light in the darkness that is credit card debt.

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    StaffProcess

    Reviewed March 23, 2019

    National Debt Relief provided settlement service for me. The enrollment process was easy and they got back to me and guided me through the process. They were very instrumental in helping me and asking me questions. They were very professional. The person that I worked with initially was very courteous. So far, the program is helping me get out of debt much faster than I would have. I obtained a whole lot of unnecessary debt and I got overwhelmed with the things that I was taking care of.

    I’ve only been in for about a year and I still have another two years. I still have one more debt they are trying to satisfy. The service will definitely help a person who likes to keep things right and straightened. Last month, they entered me into trying something else different because I have been having very good paying history, so they gave me another line of credit to pay off the debtors and to speed the process up to bring my credit level back up sooner than later. I’m very satisfied with National Debt Relief.

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    StaffProcess

    Reviewed March 23, 2019

    Very helpful. This service is taking some stress in my life away and I will be out of credit card debt in no time. The staff makes sure I feel comfortable in the process, and are always there if I need advice.

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    ProcessTransparency

    Reviewed March 23, 2019

    I owe a debt of gratitude to Nathan for his firm answers to my questions, for being clear about my accumulated debt, and options going forward. His frank appraisal led me to realize my situation was more severe than I had grasped. Perhaps his willingness to contact me on my schedule, after I insisted on three days to think it over, built my trust and confidence in this process. I appreciate your help.

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    Customer ServiceStaff

    Reviewed March 23, 2019

    He was very polite. Answered my questions in a timely manner. Understood my hardship predicament. He did not rush me. Was able to understand him. He phoned back when he said that he would and did not pressure you to call him back at a certain time. I felt very comfortable speaking with him.

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    PriceStaffProcess

    Reviewed March 23, 2019

    When I was drowning in debt, I decided to take a chance with National Debt Relief. The enrollment process was easy. I interacted with very professional negotiators who answered all my questions. They were also very affirmative. The program worked very well for me. There are about four people that I do not have to worry about. Moreover, NDR's cost is really good with the quality of service that I received and that was very helpful for me. I would very well recommend them.

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    Customer ServiceProcess

    Reviewed March 22, 2019

    Very good at helping me understand the program. We will see as we go forward, now that I am in the program if it is as what I understood it to be. Both parties that I spoke to were good at explaining the details of the program and went over all aspects even though there were some email issues.

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    StaffTransparency

    Reviewed March 22, 2019

    Everything was well explained and a perfect pace. I was able to receive a thorough explanation of what I was agreeing to. It only took about 15 minutes as explained, which is very timely mannered. Thank you! Have a great one!

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    Customer ServiceStaffTransparency

    Reviewed March 22, 2019

    Very friendly personnel to work with. They explain everything to you and make you feel better about yourself. I would recommend this company to anyone who is suffering from debt. It's better than filing for bankruptcy. I wouldn't know what else to do if I did not call them to help me out.

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    Customer ServiceStaff

    Reviewed March 22, 2019

    When we had our free consultation over the phone, Menes ** talked us through everything, step by step. He was superb!!! He made everything simple, and easy to understand. There were very few questions from us, as he covered everything. Our Welcome call was also a very easy conversation. Kudos to National Debt Relief for a great staff.

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    Customer ServiceStaff

    Reviewed March 22, 2019

    Everyone has been very helpful and polite. Would highly recommend National Debt Relief. I am looking forward to reaching my goal of clearing all my creditors calls and having peace of mind. Thank you once again for all the help given.

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    National Debt Relief
    Response from National Debt Relief
    Hello Dale,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

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    Staff

    Reviewed March 22, 2019

    The ladies were very friendly and informative. They gave me all the information I will need and information. They went over everything very well and answered all my questions so that I know what is going on all the time.

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    StaffTransparency

    Reviewed March 22, 2019

    I lost my job last December and became unable to pay my credit cards and loan. I found National Debt Relief on the top of Agencies that could help me. Kelli ** made my enrollment an enjoyable experience. She explained very well all things to me and answered all my questions. Instead of the long time our conversations required, she had always been very patient to make sure I understand the enrollment process. I will recommend friends National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 22, 2019

    She was nice and helpful. Answered all our questions. The legal talk was long and hard to really follow, I would just prefer to have it in writing. Other than that it was semi-quick and painless. Thank you for your help.

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    Staff

    Reviewed March 22, 2019

    Appreciate the in-depth information. Friendly rep. Tone could have been a little lighter but she seemed very knowledgeable of the information. I would recommend to a friend with debt problems. They were easy to understand and helped us to comprehend what our options were.

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    Process

    Reviewed March 22, 2019

    Just like that National Debt Relief was able to help with my debt. I was patient with their process and I'm glad I was. They have a fair program made to help. Very happy I chose them. I'm sure this will help me get back on track and save money for the future as well.

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    Customer ServiceStaffProcess

    Reviewed March 22, 2019

    Joshua ** and Erik ** were very helpful, thorough, knowledgeable, caring and understanding. They were encouraging and prompt with providing the information required with moving forward in the process. Follow-up calls by all associates were prompt and respectful of my time.

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    Customer ServiceTransparency

    Reviewed March 22, 2019

    Loved the welcome call! She took her time to explain everything to me. They definitely have a great onboarding process/system in place. I know exactly what to expect now and are looking forward to getting my finances back in place.

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    Staff

    Reviewed March 22, 2019

    Everyone I spoke to from NDR has been wonderful. I really appreciate their professionalism and them not testing me like I was just a person that didn’t want to pay their bills. Thanks for all your help! I’m already feeling a sense of relief.

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    Staff

    Reviewed March 22, 2019

    Sophia and the other lady were very thorough and polite. The experience was exceptional. The follow through and callbacks were very professional as well. Nobody ever wants to go through this experience but if they ever do it’s a positive experience at least.

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    Staff

    Reviewed March 22, 2019

    National Debt Relief has been great! The representatives are super nice and they are understanding of the goals that I would like to achieve with them. I am grateful they have accepted me and I am looking forward to becoming debt free once again!

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    StaffProcess

    Reviewed March 22, 2019

    Great service, very attentive, and make sure you are fully informed of how things work. Very calm and understanding staff. Easy to work with. Knowledgeable of credit happenings and programs. Easy to decide which program best suits your needs. Would recommend to friends and family.

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    Customer ServiceStaffProcess

    Reviewed March 22, 2019

    Excellent customer service. Understanding and compassionate service reps. I’m entering this process feeling confident that they will do their best to help me resolve this issue and that I can move on and out from all this debt. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed March 22, 2019

    Great Experience and Excellent Customer Service. Representatives who helped me did an excellent job on providing an efficient and easily to understand explanations. Looking forward to be debt free and to save money in the next few years. With NDC's help.

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    Staff

    Reviewed March 22, 2019

    Overall my experience was fine. We will see once things are rolling fully. The people I spoke with were friendly and helpful. I'm hoping that this will truly help me in the long run. Thank you for your help in getting me to be debt free.

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    Reviewed March 22, 2019

    I enrolled and was quoted a monthly payment of $484 dollars for a term of 30 months. Now I'm being told that the term may be extended too so that I can pay the negotiation fees that were originally said to be included in my quote. This is false advertisement. Thanks to their fees, I'm now paying about $5k additional from my original debt. PLEASE BE AWARE OF National Debt Relief. Please look at other reviews, the positive reviews here are a copy and paste that can be found on other websites and NDR responses to bad reviews are literally the same response every time... They state they will reach out to you to help but that is also a lie.

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    National Debt Relief
    Response from National Debt Relief
    Hello Gavin,
    I'm sorry to hear about your experience and concerns.
    We would love to further discuss things, unfortunately we can't find you in our system based on the information provided.

    Please contact us to discuss in more detail. Thank you

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    Staff

    Reviewed March 22, 2019

    Everyone I talked to, were very helpful. They provided me all the info I needed. They made me feel that they’re really there to help. Special shoutout to Jonathan **, he was the first one I talked to, and he is really patient and accommodating to all my questions and he answered them all.

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    Customer ServiceStaff

    Reviewed March 22, 2019

    The first person I spoke to was Max **. He was extremely knowledgeable, professional and thorough. I felt at ease from that point on. I would definitely recommend the company and Max without any hesitation! The welcome call went smooth and the paperwork was very easy to complete.

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    StaffProcessTransparency

    Reviewed March 22, 2019

    The best decision I made, the best solution if you are struggling with debt, Dashawn ** debt specialist, was very professional and answered all my questions made me feel a lot better and confident, thank you so much to mrs Lora. She was so courteous and explain all the program process. I will recommend National Debt Relief to my friends and family.

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    Staff

    Reviewed March 22, 2019

    The team has been very helpful so far, helping me understand and answering my questions. They are very polite and understanding of my situation and I don't feel judged. Thank you towards the team helping me through this time of need.

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    Staff

    Reviewed March 22, 2019

    Enrolled in Program. Everyone was great so far. Employees seem friendly and very competent and professional. Client portal is easy to set up and navigate. All paperwork and ramifications of entering into agreement were explained. All questions were answered satisfactorily. This format takes some of the fear out of an otherwise scary thing to do.

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    StaffProcess

    Reviewed March 22, 2019

    I appreciate the service this organization provides. The employees work hard and conscientiously to ensure all clients' success. I appreciate the professionalism and kindness of the staff members. Debt Consolidation is a wonderful program. You all saved my life. Thank you all very much.

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    StaffProcess

    Reviewed March 22, 2019

    It was a pleasure dealing with the rep, I felt very welcome and a sense of relief even though it's just the beginning of the process. Everyone that had helped me was very thorough in explaining the whole process and how to deal with creditors going forward. I'm so glad that I took this step and hopeful for a debt free future. Thank you so much National Debt Relief.

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    StaffProcessTransparency

    Reviewed March 22, 2019

    National Debt Relief representatives explained the process step by step. They explained the process of how the program works from the day that it begins until the last creditor is paid off. It was comfortable to discuss my financial situation with the rep.

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    Customer ServiceStaffTransparency

    Reviewed March 22, 2019

    Customer service representative was very friendly and knowledgeable. When asked questions concerning creditors representative was quick to answer my questions. Agent explained all of the information with details of National Debt Relief's process and how long it would take to complete program.

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    Staff

    Reviewed March 22, 2019

    The experience was great! The person that spoke to me told me everything and answered all my questions and I feel comfortable that I made a good choice. I feel like the people really care and really want to help.

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    StaffProcess

    Reviewed March 22, 2019

    Very helpful! Professional and prompt to any questions you may have. Peace of mind was given, felt like I will always have support no matter how small or big the issue. Excited to start this program with this company. Would recommend to a friend.

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    Staff

    Reviewed March 22, 2019

    This is the first time I have gone through this service and I am a little skeptic as to how everything works. However, with the past couple of people I spoke with made me feel safe and comfortable. I am hopeful that I will be relieved of my debts so that I can successfully go through life.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 22, 2019

    Great customer service, friendly and very informative. Good well done. I am satisfied with the my experience and know I made the correct choice. Ben has helped me over the phone to explain the process and made the choice fast and easy.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 22, 2019

    I was scared to call National Debt Relief didn't know what to do with my debts and I finally made the phone call to them. The person I talk to was very kind, courteous, respectful, made me feel at ease to whom I was talking to and ensured me about my debt and explain to me how the program works. I felt relief how he explained everything. I understood everything and then when I got the phone call a welcoming call from them from them 2 Days Later I talk to another customer team person also explained himself very well and what I expected out of this.

    It made me feel comfortable and they send me my package and stuff I started to read it and I'm just glad I finally called National Debt Relief and I am finally be able to get out of my debt and have freedom again and no stress. Can't express myself how they made me feel but I feel relieved. Thank you so much national debt relief and your team members. You make me feel at least I'm able to breathe better. Thanks to you guys once again. Sincerely Lamberto.

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    Customer ServiceStaffTransparency

    Reviewed March 22, 2019

    Everyone was friendly and explained everything so I could understand. They asked me in between if I had any question that they answered them. The process in signing was very easy to follow and to sign. When I called them back for my welcome call it went very easy and fast.

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    ProcessTransparency

    Reviewed March 22, 2019

    I am truly impressed with the transparency and thoroughness of the Representatives of National Debt Relief ! I appreciate how Mr. Eddie ** explained every detail the purpose of the program and the process involved in resolving one's debt. I also appreciate the explanations given on the contract as well as the purpose for each fees.

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    Customer ServiceStaffTransparency

    Reviewed March 22, 2019

    Exceptional professionalism demonstrated by customer service reps Jason ** and David **. Fast but clear, no nonsense instructions and descriptions enabling a large amount of email correspondence and agreements to be completed in about four hours total interaction - one calendar day. Especially appreciated as my financial situation was approaching several deadlines where an intermediary like National Debt Relief was an immediate necessity. Both took time for my questions and clarifications.

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    Customer ServicePrice

    Reviewed March 22, 2019

    I was having trouble paying my credit cards and I needed help. My mom told me that National Debt Relief is good so I enrolled with them over the phone and that went well. I got into a debt consolidation program with them and thus far, I know that they are helping me. They call all the credit card companies. This month, NDR took out one amount and then a few more days I have to wait and they take out more. Sometimes, it worries me because what if I don’t have the payments there for one day. Other than that, the cost has been good and I can check the credit cards I have with them online too.

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    Customer ServiceProcess

    Reviewed March 22, 2019

    When I was working, I was struggling but I could pay my bills fine. But then, when I had to quit working as I had shoulder surgery, knee surgery and cancer surgery last year, I didn’t have enough income to pay all my bills. I then saw National Debt Relief’s ad and I wondered if they were legit. I decided I gotta do something. I started with their program almost a year ago and everything is excellent. My negotiator has been absolutely wonderful. He talks to my creditors and I pay them once a month. So far, I’ve got two of my bills paid completely off and they’ve really gotten it deducted for what I owed. Since I used National Debt Relief, I have peace of mind. I’m not getting calls all the time from my creditors. I am making ends meet too. I’m not getting any extra but all my bills are being paid and that’s a big plus. Also, I had to buy a new car as my daughter wrecked my car and I have that payment now.

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    Staff

    Reviewed March 21, 2019

    Facing a very uncertain financial future, I looked to National Debt Relief after a family member recommended them. NDR took the time to completely understand my situation. I'm confident that I can now see my way out of debt, once & for all, with the help of NDR's professional specialists.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 21, 2019

    Adrian made this process very easy and explained everything clearly. I look forward to seeing this process completed. I appreciate how friendly the welcome call was and all my questions were answered so that I understood perfectly. Thank you for the assistance in clearing my debt.

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    Staff

    Reviewed March 21, 2019

    They are so nice from beginning to end. They would walk me through everything every step of the way from checking my income to checking my debt summary. They would also help me fill out the online application every step of the way.

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    Reviewed March 21, 2019

    My experience with your company is very helpful. I'm very glad I made the decision to come and get debt relief with you and if I knew anybody else I would recommend you. You seem like a really wonderful company. I don't know what else I can say about you. Thanks again.

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    Customer ServiceStaffTransparency

    Reviewed March 21, 2019

    Lance and the lady who did my welcome call we absolutely wonderful and explained everything to me in great detail. I ended both conversations feeling relieved and well educated to make it through this journey and becoming debt free.

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    Staff

    Reviewed March 21, 2019

    Everyone I spoke to here was very friendly and helpful. They are very informative and straightforward! This is a great option for debt relief, I wish I would have reach out sooner. I am glad I did reach out now, so they can help me resolve my debt and move forward with my life!

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    Customer ServiceStaffTransparency

    Reviewed March 21, 2019

    I can’t ask for better people than who worked with me from Joshua **. He was a really awesome person to answer all my questions and explain the program to me and help me through the process and made me feel comfortable. Then my welcome call not sure of his name but he also helped me and walk me through every step that was left to. He was very awesome to speak with.

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    StaffProcess

    Reviewed March 21, 2019

    Very pleased and a weight lift off my shoulders to think that in 2 years and 8 months I will be out of credit card debt. The people I have talked to have been so nice and helpful thru this whole process.

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    Staff

    Reviewed March 21, 2019

    Very knowledgeable, well spoken, easy to understand instructions.. Willing to make sure I understood everything.. Assured me that she would be there for me if I should need help. Well educated in her work. Very helpful. Thank you so much for all of your help.

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    Customer ServicePriceTransparency

    Reviewed March 21, 2019

    Updated on 06/04/2019: Please do not use NDR. My 10,000 Debt was settled for 8,500 but I was hit with a 2,500 negotiation fee. That means I have to pay a total of 11,000 dollars in total now. How is this saving me any money? I called NDR and they won't work with me. The responses you see here are generic and are not serious. I have been wanting to work this our for the past 2 months and no one has reached out to me with any possible solution. Please do not use NDR.

    Original Review: I enrolled to National Debt Relief in order to consolidate and my credit debt. My first credit card was settled from an original balance of 10,449 to a settled amount of $8,766. While they offer to settle your debt for 50% they actually settled mine for 83%. The problem is that they charge a "negotiation fee" of 25% which in my case was $2,612... So in total I will be paying $11,378. That right, I will be paying more than I originally owed. The worst has to be the Customer Service, I called, naturally with a lot of questions regarding how the "negotiation fees" are calculated and representative that I got sounded annoyed having to explain to me the fees associated with my account. I was even abruptly placed on a cold hold before I decided to just end the call and try again later. Hope this review finds someone looking to enroll in NDR.

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    National Debt Relief
    Response from National Debt Relief
    Hello Braulio,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

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    Process

    Reviewed March 21, 2019

    My wife and I were referred from credit.org. We find ourselves recently unemployed and had run thru a lot of our savings. NDR is going to help us get back on track. All parties concerned in the process were top notch with their professionalism and patience thru out the whole process.

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    Customer ServiceProcessTransparency

    Reviewed March 21, 2019

    Very pleased with this program, everyone I talked to had all the info I needed. Communication was excellent, they returned my calls promptly and professionally. I can now relax and not worry about creditors!! Excited to become debt free!!!! Thank you National Debt Relief!!!

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    Staff

    Reviewed March 21, 2019

    The people I worked with today were helpful and understanding. They understood my problem and were quick to provide solutions that were good for me. I look forward to reducing my debt in the 35 months they have worked out for me.

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    Staff

    Reviewed March 21, 2019

    The entire experience went very smoothly and everyone was very kind, supportive, and helpful. Would definitely recommend for others. I have no complaints about the people that I spoke with. Everyone was great. This is a great program for people to use.

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    Staff

    Reviewed March 21, 2019

    Very informative and empathy for my plight. Jonathan ** was very patient and answered all of my questions. When you are in a very bad situation, hard decisions must be made and I was glad to hear that it was my choice and I can opt out at any time without penalty.

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    Customer ServiceStaff

    Reviewed March 21, 2019

    So far Keith ** was completely helpful and professional and kind to me as well as Cheryl who did my welcome call. I am ready to get this all started and feeling relieved I have a manageable solution to my debt.

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    Customer Service

    Reviewed March 21, 2019

    Very good customer service! All my questions were answered. I'm feeling optimistic and I hope that this really helps to relieve the stress related to being so far in debt. I look forward to seeing a resolution to all of this within 4 years!!

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    Staff

    Reviewed March 21, 2019

    Representatives were helpful and answered all my questions. They were professional and polite, and also sympathetic when I mentioned my situation in regards to the reason why I'm in debt. I'm really excited and most of all, I'm grateful for National Debt Relief. I was really nervous before I started but now I'm relieved. Thanks.

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    Staff

    Reviewed March 21, 2019

    You were very friendly, informative and thorough, making sure I understood all of the aspects of the plan. I appreciate when a company such as yours treats their clients the way I like to treat mine! Thank you and take care.

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    Reviewed March 21, 2019

    Every single thing in the contract was explained in detail. Both fellas were very polite and professional. I would highly recommend this site to anyone I know that is in the same situations as we are and I'm sure they will get the same treatment professional service as my wife Anne and I did. Thanks so much.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 21, 2019

    I was dead set on filing for bankruptcy, but then looked into National Debt Relief. I filled out the short questionnaire to receive a quote, and within minutes Joseph called me to help set me up. I was enrolled in the program the same day and on my way to help become debt free. This was a very easy process and well explained! Both Joseph and my Welcome Call agent did a great job!

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    StaffProcessTransparency

    Reviewed March 21, 2019

    Jeff ** was so understanding, kind; didn't treat me like I was an idiot when I explained my situation. He took care in making sure I understand the whole program and what I am to expect. I spoke to another associate, and he was great as well. I appreciate that this program is available and you can assist me in getting debt free.

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    Customer ServiceStaff

    Reviewed March 21, 2019

    I have found my experience with National Debt Relief to be very professional, efficient, and knowledgeable. Any contact I have via telephone has been very polite and courteous. I would recommend this service to my friends and family who would need this type of assistance.

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    Customer ServiceStaff

    Reviewed March 21, 2019

    My application process was both easy and user-friendly. Any and all questions I had were answered by the representatives during my phone interview. The team helped guide me step by step through all of the forms and my account was set up with relative ease.

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    StaffTransparency

    Reviewed March 21, 2019

    Had an incredible and positive experience with getting setup with National Debt Relief. Everyone was kind and patient with me. Explained everything thoroughly and successfully got me on the road to getting my life back. I would definitely use them again if I had to, but looking forward to not having to thanks to their help. Lol

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    Customer ServiceStaffProcess

    Reviewed March 21, 2019

    I was very satisfied with how easy it was to enroll in in the program and look forward to getting back on track to financial freedom. Both the representatives I spoke with were friendly and more than willing to answer all my questions.

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    PriceStaffProcessTransparency

    Reviewed March 21, 2019

    Just started this procedure and was explained about the program very well by Theresa **. Naturally, I had many questions about this and she very patiently answered them in a way that was easy to understand. I am excited to see how much I will save on interest in the months to come.

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    Reviewed March 21, 2019

    It was a great experience. I was overwhelmed with the satisfaction I was given. However, I so much believe that this program of debt relief would have a positive impact to my financial Stand. Thanks those who have engaged with me on this for their wealth experience.

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    StaffTransparency

    Reviewed March 21, 2019

    Everyone was professional and very helpful in answering All my questions. Staff very knowledgeable and clear on what steps to follow and contact info given in case of any other questions. I'm very happy to taking the first steps in becoming Debt free. Thank you National Debt Relief Staff!!

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    Customer ServiceStaff

    Reviewed March 21, 2019

    All the customer service representative was great. They all need the highest grade which is A. Please give them a big raise. Also both customer service representative answer all my guestion and concerned. Thank you. Hopeful everything will be ok.

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    Staff

    Reviewed March 21, 2019

    Both Jasmine and Adrian NDR reps worked extremely well, were very informative and greatly helped me out. I would definitely recommend National Debt Relief to everyone who is struggling with hardships. Thank you so much for everything they have done for me. I already feel more relieved.

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    Customer ServiceStaff

    Reviewed March 21, 2019

    The people at NDR are very professional. They strive to get you the best possible outcome and keep you informed about everything. They made it easier than I thought it would be and will answer your questions anytime you have one.

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    Staff

    Reviewed March 21, 2019

    Everyone was friendly, non-judgmental, and helpful. The web pages were extremely difficult to see and navigate because of being legally blind which I explained to everyone. I worked with three different people to complete and re-complete my forms with varying degrees of success.

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    StaffTransparency

    Reviewed March 21, 2019

    Very helpful and informative. Walked me through everything and I understand it completely. Hope things go well with the negotiations. I appreciate you help on clearing my outstanding credit card debt. She was very helpful in all aspects of my welcome to National Debt Relief.

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    Staff

    Reviewed March 21, 2019

    My experience with National Debt Relief is stress free. Everyone is very helpful and knowledgeable. They have made becoming debt free less stressful by working hard at helping me out toward my future goals of being free of debt once again.

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    Reviewed March 21, 2019

    Overwhelm with credit card and loan debt and I didn't think I had an option but to file for bankruptcy until I came across a National Debt Relief commercial. I am very happy I did. Thank you. 42 months and I am debt free.

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    Customer ServicePriceStaffProcess

    Reviewed March 21, 2019

    We went through some tough times and we got behind on our credit card payments. We were searching sites and saw National Debt Relief's rating on the Better Business Bureau as being very high. We contacted them and they seemed to be legit. Their reputation seemed very good, so we went from there. They made it very simple to enroll in their program. We filled out some paperwork, did some disclosures and got them information. They were very easy to work with.

    The program is for four years and we've only been in it for about a year but they have settled 25% of our debt. They're moving along well. The NDR reps are very informative, and if we have questions, we call and they answer them. I always know what's going on and they're quick to get us in contact anytime there's an issue with the creditor or if there's an offer. The cost of NDR's service is worth it. They settled one account higher than what we started with, but they settled one a lot lower so, NDR's program has been working out well.

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    Customer ServiceProcessTransparency

    Reviewed March 21, 2019

    We were looking to get everything taken care of as soon as possible and enrolling with National Debt Relief was simple and fast. If I ever had any questions, it was very easy to get a hold of them. Everything is accessible online or by their phone number. I liked the communication throughout the whole process. They kept us updated as far as where we were at and what they were looking at, settlement-wise. Plus, the payment plan has been really convenient. There hasn’t been anything that was out of the norm and it has eliminated our monthly payments and helped our budget out. We’ve already eliminated at least one out of three accounts and then we’ve got one more that’s gonna be taken care of within the year. Working with National Debt Relief will help us in the long term. I’m looking at retirement planning and NDR has helped move towards that.

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    ProcessTransparency

    Reviewed March 20, 2019

    Michelle ** and David ** are excellent in explaining a rather intensive proves of enrollment. I was in the process of comparing your company with another and chose yours primarily because of Michelle. David further explained the Part-two of the process in a understandable manner; whereas the younger person prior to David could not explain the process in depth and I became confused and agitated. Since I am at the very beginning of the process, I will know more and I can be satisfied with your program.

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    StaffProcessTransparency

    Reviewed March 20, 2019

    My representative was very informative, direct and understanding. I was walked through the process thoroughly with full understanding. I was recommended the debt consolidation instead of other offers of bankruptcy. I have only began the process so I don’t have anything else to base any further feedback until I have results.

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    Customer ServiceStaffProcess

    Reviewed March 20, 2019

    The Certified Debt Specialist and welcome call representative were both very knowledgeable, thorough, and professional when explaining the program. I was allowed to ask questions while they reviewed the enrollment process. My responsibilities, once enrolled, were clearly stated. I was encouraged to call or email with any questions and/or concerns. I would recommend this program to others.

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    Online & AppStaff

    Reviewed March 20, 2019

    Excellent. Very helpful in explaining my concerns. I had many questions and Kar ** answered them promptly. I chose this company due to the BBB rating. I feel confident that I have made the right decision. The application process turned out to be easier than I anticipated.

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    Customer ServiceTransparency

    Reviewed March 20, 2019

    Best customer service experience I have ever had. It’s hard enough to admit when you need help, it’s even harder to admit you need help with your finances. At no point did I ever feel like I was being talked down to or anything less than being treated as an individual in search of help. Clear and concise answers to questions I had a hard time asking or vocalizing. I would recommend this to anyone and stand behind it.

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    Staff

    Reviewed March 20, 2019

    Both Elijah and Wayne were very helpful and respectful. They answered any and all questions I had. I would recommend the program to anyone in the same position if all your staff is as friendly and helpful as Elijah and Wayne.

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    StaffTransparency

    Reviewed March 20, 2019

    Very considerate, respectful, knowledgeable and did not judge us for asking for help with our debt. They were prompt and answered every question we asked with clarity and was very informative on all the information that was given to us.

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    StaffTransparency

    Reviewed March 20, 2019

    He listen and explain all according to the term and conditions. As he explained he also checked to see if I understand his explanation. At the same time he give me all the information I need. I thank you for your support and hope to complete my goal.

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    StaffTransparency

    Reviewed March 20, 2019

    Everyone was so accommodating, considerate, informative, patient, and kind. Coming for this kind of help is a delicate situation and everyone we dealt with was extremely considerate of that. We could not have asked for better service or more clarity and kindness than what we experienced.

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    Customer ServiceStaffProcess

    Reviewed March 20, 2019

    They were very helpful. I feel tremendous relief that my credit problems will be solved. I will recommend this to my friends. I wish that I had known about this program three years ago. Your representatives were very encouraging. I am glad that I called you.

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    PriceStaffProcessTransparency

    Reviewed March 20, 2019

    I submitted a quote for their services and they responded in a timely manner. The representative I spoke with was thorough and efficient, and did not try to aggressively persuade me to sign up as a client. Once I decided to enroll in their program, I dealt with the same representative who took her time to explain everything I needed to know, answered my questions and completed my application in a timely but not rushed manner. I feel very confident and secure with National Debt Relief.

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    ProcessTransparency

    Reviewed March 20, 2019

    So far soo good with NDR. I look forward to positive and swift results. The process so far has been positive with NDR. I am clear on the process. I need this to work and look forward to hearing soon on debt being resolved.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    I have been wanting to clear my extremely high medical bill debt off my credit, and didn't want to file for bankruptcy and then I googled debt consolidation, and found that National Debt Relief was going to be a good fit to clear my medical bills off my credit, and was able to had my husbands as well. Calvin was my representative and he was really amazing and answered questions I had, and just patient with me, and didn't mind repeating some things we already said to make sure I heard clearly and was getting information correctly. The welcome call was good as well; but it was just a little difficult at times to understand the lady. But overall I'm pleased with my experience and haven't ran into any problems as of right now. I'm hoping this all goes smoothly and things will be good.

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    StaffProcess

    Reviewed March 20, 2019

    The associate was very kind and patient in answering my questions and addressing my concerns. She even went back to reassure me in how the program will work and who to talk to in case of clarification or some other issue that may arise.

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    Customer ServiceStaffTransparency

    Reviewed March 20, 2019

    Explained how they work and how to handle the phone calls from the people I owe. Gave me numbers I could call for advice if I needed any help. Gave me options to pay monthly or bi monthly. Very Friendly and made me feel like I had their support.

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    Customer ServiceStaffProcess

    Reviewed March 20, 2019

    Very informative, knowledgeable and professional service. I would gladly recommend them to anybody else in the same situation. Thank you for all your hard work, in helping me understand the process and that I can call at time if I have any questions.

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    StaffProcess

    Reviewed March 20, 2019

    Assisted me well through the process of the program of National Debt Relief. Your welcoming customer representative is very helpful in explaining all of my question. We are thankful for National Debt Relief company and looking forward to be debt free soon. I do believed, there is always a reason to be thankful through every season of life. That's why I am thankful to each of everyone. God Blessed us all.

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    StaffTransparency

    Reviewed March 20, 2019

    Everyone I spoke with was informed and polite. I hope we can all work together to make my debt relief and easy experience. Everyone I spoke with was more than helpful and explained the forms in a manner I could understand.

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    Staff

    Reviewed March 20, 2019

    Everyone was very helpful and this has been a big relief for me. I have been stressed out trying to pay these bills since I lost my job in 2017. I fell behind and just couldn't get back on top. both of the people I spoke with were very knowledgeable and friendly. I am very happy I made the choice to do this.

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    Staff

    Reviewed March 20, 2019

    I'd like to review this, because I'm hoping this program can help me with my money and saving and paying off my debt. So far so good, everyone's been nice! and willing to help. I also like that we can review everything on the profile.

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    StaffProcessTransparency

    Reviewed March 20, 2019

    Both representatives answered all our questions and were very thorough in making sure we understood how the program worked. They were very clear about the positives and negatives of a program like this which left us very confident in our decision.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    This is a very difficult situation to go through in life. It is very nice to have someone walk you through these unusual circumstances. Everyone appears very Knowledgeable in each of their departments. Answer all questions need to feel comfortable to complete this transaction.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    I had a good experience. He was polite and patient even when I had to do my esigning twice I had was well inform and both my calls were good and informative. They were able to answer all my questions. He even explained why I couldn't add my other loan. He let me know they don't do good with that company not just that it was secured.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    Their service made me feel confident and secure about clearing up my debt! They were kind and patient on the phone. I was fully informed throughout the entire conversation and hung up feeling such a weight off of my shoulders.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    Everyone was very friendly, and took the time to answer all of my questions! Thank you... They resolved the debt that I've accrued over the years, and came up with a monthly payment that I could afford. I hope that this review helps you as much as the others did me...

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    Staff

    Reviewed March 20, 2019

    I picked this company off the internet as the #1 company, I'm glad I did. So far they are quick and to the point, friendly. They work with client to understand and complete paperwork required. As of now I highly recommend this firm to anyone in the same shoes as I.

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    Customer ServiceProcessTransparency

    Reviewed March 20, 2019

    They have been very helpful throughout the complete process, They are more than willing to answer any questions that we might have and explain it for us to understand. Thank you again for all of your help during this process.

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    Verified purchase

    Reviewed March 20, 2019

    My experience felt personal and I was made to feel as a priority. There was a lot of information given and beneficial. I was happy to see that everything went easy and quick. I am going to recommend this to all of my friends that are struggling financially and looking for a way to get rid of stress in their lives.

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    Customer ServiceStaffProcess

    Reviewed March 20, 2019

    I was very please with the professionalism and great customer service. They make the process very simple and confidential. I love all the emails and step by step instructions to walk you thru the process and the dedicated customer service team.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 20, 2019

    Very polite, explained everything in detail, answered all my questions and were sympathetic to my situation. They went step by step over the entire process. Told me exactly what would happen with credit accounts, and phone numbers and addresses that I will need to make this experience as smooth as possible.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    The customer service was wonderful! They made me feel at ease about solving my debt issues! The day I called, I was able to get enrolled and start my journey to financial freedom. I would highly recommend the National Debt Relief!

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    Verified purchase

    Reviewed March 20, 2019

    Skeptical about taking the first step, but NDR help me and made me feel good about making this decision. Can't wait to be debt free! I feel that making this decision would help me get where I want in the future.

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    Customer ServiceStaff

    Reviewed March 20, 2019

    Great experience so far with Veronica **. She was very patience and helpful. Also the welcome call (they just need to speak slower) lol. Can't wait to be debt free. Looking forward to it and my experience with National Debt Relief. I would like to thank everyone for their help and patience.

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    Verified purchase

    Reviewed March 20, 2019

    I needed to do something... I was running out of options. After several years of life changing experiences including a much needed divorce, my income dropped 60%. I tried as long as I could and found NDR. I am hopeful that this will get me back on track so I can give my children the life I’ve wanted to, a better life than we’ve had over the last few years.

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    Customer Service

    Reviewed March 20, 2019

    Very happy with all contacts and service. Would recommend to a friend or college. Happy with phone conversation by your personnel and happy with all communications. Happy happy happy happy happy happy happy happy and keep up the good work. Pleasure doing business with you.

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    StaffProcess

    Reviewed March 20, 2019

    This is a stressful emotional process. All the people at National Debt Relief were supportive, professional and knowledgeable. Each passing day, I feel the weight being lifted, as my debt issues are being resolved. Thank you NDR and many thanks to your staff.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    Everyone was very nice and understood my situation. I feel very confident that National Debt Relief is going to help me become debt free and stress free. I thank you all so much for all the kindness you have showed me.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    Very, very helpful and knowledgeable support! Guided me through all of my questions and concerns. I found them just on Google and am so grateful that they are professionals who know how to deal with situations far greater than my experience.

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    StaffProcessTransparency

    Reviewed March 20, 2019

    Olga ** is great. She is very professional. She explained everything very thoroughly and made sure we understood the impact of our decision. Every questions was thoroughly explained. She knows about the program because every question was discussed and answered in a timely manner.

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    Process

    Reviewed March 20, 2019

    I called after hearing the advertisement on Rush. I cannot say how impressed I am. The process was so smooth and everyone I spoke with was a professional. It feels like the weight of the world is off my shoulders. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Amy, we love hearing this! We can't wait to start settling your accounts in the coming months. Thanks for taking the time to tell us about your experience.

    Verified purchase
    StaffTransparency

    Reviewed March 20, 2019

    So far I was very pleased with the attention and service I received - Everything has been explained, in detail, several times. No one made me feel like I was doing anything wrong or that I did anything wrong - Everyone was so understanding and courteous. I could not have asked for anyone better to deal with. Thank you.

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    Verified purchase
    Staff

    Reviewed March 20, 2019

    So far working with everyone at National Debt Relief has been great. I am very hopeful and a bit optimistic, but everyone has been reassuring and helpful. I am very hopeful that time will show that I mad a good decision.

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    Customer ServiceTransparency

    Reviewed March 20, 2019

    Hector was amazing in explaining everything to me about my account. He made everything so clear and was very quick on the phone while remaining very transparent. Felt very welcomed to the National Debt Relief Family. Highly recommend him to anybody.

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    Reviewed March 20, 2019

    NDR promises the world but it's all sweet talk and not true. If you have small debt with little companies then maybe, but my main debts were with BofA, Wells Fargo and a Credit union... Each company pretty much instantly went to suing you. NDR said it was all part of the plan, but after 18 months of nothing and only offers HIGHER than the original debt (some of which, NDR said I should take) I got fed up. I ended up handling 4 of my own negotiations. I did ok and avoided their 20% fee. One pushed heavy legal action and after NDR took their 20% I broke about even and another I actually saved about $700. BUT AFTER EACH AND EVERY DEBTOR FILED A 1099 (you pay tax on it) TO IRS, I would say I got screwed all in all. I would have been better off paying them off normal. 2 yrs later, NEGATIVE $ BENEFIT AND THE DEATH OF MY CREDIT SCORE... I am sorry I ever called National Debt Relief. Trust me, stay away.

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    National Debt Relief
    Response from National Debt Relief
    Hello Eric,
    I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you

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    Staff

    Reviewed March 20, 2019

    My agent was very helpful and answered all my questions accurately. Courteous and friendly. I was initially very nervous about this and they both made me feel very much at ease. The level of knowledge, compassion and professionalism is outstanding.

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    Staff

    Reviewed March 20, 2019

    Thank you so much for the patience and care you showed in my success. I look forward to being debt free with your help!! I feel like I will be very successful with all of your help and support! I recommend them 100%. They care all about your success and it is so easy to get started!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed March 20, 2019

    After almost a total loss to my home four years ago, I found myself having to rely on credit to put my (and my daughters) life back together. My intention had always been to use credit until I could access the equity in my rebuilt home when the ordeal was over, but several major setbacks later, the home is unfinished (although livable) and the bank will not allow the equity to be touched. I watched the credit compound and after 2 years of keeping my head above water it finally caught up. Pride and a belief I could do it on my own kept me from seeking help sooner.

    BUt several months of not sleeping, and endless collection calls finally pushed me to reach out to NDR. In the past two days I have finally regained a sense of peace - they explained everything in detail - were kind and non-judgemental (perhaps my biggest fear entering this type of program) and have offered me a solution that exceeds my expectations. While I am just entering the program I feel hopeful for the first time in years. Truly grateful.

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    Customer ServiceStaffTransparency

    Reviewed March 20, 2019

    When I started looking up different debt relief companies, National Debt Relief came up as the one with the best reviews, which made me use them. Their enrollment process was pretty easy. They were on the phone with me for a good while because they were trying to explain everything in full detail. Then they sent information via email and sent a packet via regular mail for me to look over and fill out. They explained everything about the monthly payments and when everything should be paid off, which should be by July.

    They have an attorney that I could call if one of the companies called. The service is included in the monthly payment I'm paying. They gave me a number to that attorney to call directly and gave him my ID number. He would handle everything for me. Plus, I can go online and access my account just to see the progress and what is going on, which I really like. I was freaking out about my credit score, but I was told not to panic and that my credit score would probably plummet, but I'd see it go back up. NDR has been really great.

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    StaffProcess

    Reviewed March 19, 2019

    I was hesitant at first because I was afraid of actually starting the process. After I spoke to Yasha he reassured me that this was the best option to having peace of mind and be debt free. I am starting this program and hoping all turns out well.

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    National Debt Relief
    Response from National Debt Relief

    Sometimes, just getting started is the hardest part. We're glad you had the courage to take the first steps toward getting out of debt. We're confident that you can succeed and we'll do everything we can to help you. Thank you for leaving a review today.

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    StaffProcess

    Reviewed March 19, 2019

    Just starting the process but it’s been very thorough and efficient. Everyone has been very nice, and I’m glad I started the process. I’m hoping this goes well for me because I need something to go right for me for once that benefits me in the long run.

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    Customer ServiceTransparency

    Reviewed March 19, 2019

    Honestly I was scared when I called, I had Josh for help and he explained over and over to me things that I just couldn't understand. It is a lot to get through at once, but I think it will be a good relief at the end.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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