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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 129 Reviews 18975 - 19125
    Verified purchase

    Reviewed Nov. 23, 2019

    I left and returned with open arms!!! Thank you for welcoming me back!! Definitely would recommend to friends and family!! That personal touch!! I felt truly cared for. I trust and have confidence in your service. Thank you Jay and Greg!!!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 23, 2019

    First person I spoke to which helped me with initial paperwork was great. He was knowledgeable and patient and helped me understand the process. I have since found another account to add to my list of creditors and I haven’t received a response or call back. I also do not know if I’ve finished all the forms I needed to sign to get started.

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    National Debt Relief
    Response from National Debt Relief
    Hi Felicia,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Nov. 23, 2019

    Daniel ** was very helpful. He knows his job and does it very well. He needs a raise. He covered everything needed and know all the answers to my question. It was all finished in one night. The welcome lady which I forgot her name was nice and also know everything needed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 23, 2019

    I was worried when signing up for this but after talking to Justin who is our counselor he made me feel at ease, answered all my questions, was very kind and compassionate and considerate to all my needs and worries when I called. I now feel so relieved and less stressed thanks to National Debt Relief. This company is amazing!

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    Verified purchase
    ProcessTransparency

    Reviewed Nov. 23, 2019

    Darnell and Chantel were great to work with and explained everything to such detail. I felt I completely understand the agreement. They were very quick to explain all my ?’s. Would recommend to others. They went over each segments of the contracts and assisted me with setting up my personal portal. Once again, they were exceptional to work with during this entire process.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 23, 2019

    They've been very helpful, and they've been giving me a lot of good advice. Other relief company didn't wanna take my account because they said I couldn't afford it because it was too much. But NDR made arrangement so I could pay the minimum and they did something I could afford. The customer service was really good. They explained everything to me, and they answered my questions. The only thing is they told me every time the account get off, it will be taken off out of my account. And a lot of the accounts has already been paid is still on my credit. I'm not happy about it. They told me after six months of working with them, I would be seeing change in my credit. My account has been gone but my credit is still bad. But everything else is fine.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    Darryl ** was professional, courteous and patient. Give her a raise! 5+ stars. Sabrina was also thorough, our talk was much shorter and had previously gone over pretty much everything with Darryl. 5 stars. I'll stay in touch with Darryl as I seem to know her the best. If I have any questions or need some understanding about the process now and or later.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 22, 2019

    Everyone I talked to on the phone was very nice and made everything very clear. It was easy to get things going to help with my debt. I received a call very quickly after I inquired online. Communication over the day was clear and done quickly. Within a few hours, I was all set up with the program.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    I put myself in a bad financial situation and every time I tried to get out I just dug further in. I reached out to National Debt Relief and haven't looked back! The initial representative I worked with Gedy was wonderful! She definitely knows her stuff! I feel like a huge weight has been lifted. Thank you!

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    Representative Connor ** was so helpful guiding us through a difficult time on deciding to get help with our debts, very informative and patient with our questions. Also spoke to Amanda ** of the Client Success Team and she was very pleasant and reiterated everything we reviewed with Mr. **. It made us feel at ease when the whole application process was done.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2019

    This team is great. Communication and transparency is crucial for me when dealing with companies and they delivered on both. They make and explain everything thoroughly and easy to follow. They helped me find a great option for my specific situation.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2019

    All involved were very helpful and patient in the process. They made me feel comfortable in my decision to work with them. I would recommend them to anyone who wants to get on the right track when it comes to their debt.

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    Verified purchase
    Process

    Reviewed Nov. 22, 2019

    This review is mostly for Brent, the gentleman who got me all started with National Debt Relief. Brent was very empathic to my situation, and was able to calm my fears and anxieties surrounding the program. Overall I am very excited to become debt-free!

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    Verified purchase
    StaffTransparency

    Reviewed Nov. 22, 2019

    They were informative and explained everything in details. They were kind and constantly asked if I had any questions or concerns. They mentioned to erased my contact number and add their number. I am very excited to be debt free. Thank you.

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    Verified purchase
    Customer Service

    Reviewed Nov. 22, 2019

    From the beginning of this process through the Welcome call has been nothing short of an amazing experience to assist me in the process of debt relief. It's been a long time coming and I'm just happy to get help! Darryl ** you are absolutely wonderful, thank you for everything!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2019

    Both ladies I worked with did an amazing job at explaining and making me feel good. I am not happy about the spot I am in but they made me feel good about it. I am be sure to let others know about my positive experience.

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    Verified purchase
    PriceStaff

    Reviewed Nov. 22, 2019

    Very friendly and great at explaining the details of what's going to happen. Very reasonable price. Very patient with me due that I'm a disabled Veteran that has hearing problems. Theodore my representative was super at helping me and explaining my account. He also was great at getting back when he said he would.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    Bryce ** helped me get started and was so nice and professional. It was a very pleasant experience and he did an outstanding job. My welcome to your company was also a very nice experience and made me feel very welcome. He also did an outstanding job. I’m very impressed with your company and I’m very excited about my new lease on life and relieving so much stress from my life. Thank you so much.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2019

    Very professional. Very thorough with so much information to go over. Would highly recommend if you are in need of handling never-ending debt concerns! I'm only starting the program but to have a plan and end in sight is a great feeling!

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    Verified purchase
    Process

    Reviewed Nov. 22, 2019

    This process was very simple and cut and dried. No hassle no fuss... Minho was awesome. The peace of mind given by being in this program is priceless. I would recommend this company to anyone in need of debt help. National Debt Relief is a lifesaver.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    Just want to commend the excellent services provided by your employees. Very professional and very understanding. This is not an easy situation for me. Their understanding of how I will benefit for this debt relief brought me a peace of mind. I hope the next 39 months will be a pleasant experience.

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    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Nov. 22, 2019

    I "was" overwhelmed with debt!! Reaching out to several debt relief programs & checking their status online my last call was to National Debt Relief! I dealt with MIKE ** who took total control of my situation, explained everything one by one and assisted me with understanding the program & my choices. The process was so easy. Everything can be completed online (signatures...etc) and a portal has all my documents that are mailed to me as well. I then completed the Welcome with MICHAEL. I can finally breathe and know I am taken care of COMPLETELY. They are also less expensive & complete the process in fewer months. Do not hesitate. Hated giving up some c-cards. However...my STRESS level has virtually been relieved. I feel I have a TEAM. I am not alone trying to work things out. YEAHHH NDR & Mike **!!!!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 22, 2019

    Everyone I spoke to was extremely helpful and transparent with the process. They were able to answer any questions that I had and was able to take my call right away with waiting. I think the process was handled very professionally.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    I can't tell you how much relief and assistance your staff provided me by guiding me through the on-boarding processes. Outstanding!! Brazil and Whitney were both extremely helpful and understanding. Thank you so much. I would highly recommend your services to any all who may need them.

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    Verified purchase
    Transparency

    Reviewed Nov. 22, 2019

    I would like to thank Katherine ** and Andrew ** for helping me during this difficult time. Both were professional, took the time to explain everything in detail to me. I did not feel rushed!!! Thumps up to these two. Yes, I would recommend family and friends in need of the help of National Debt Relief. Again thank you.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2019

    Candice. She was great! Helped me efficiently and in timely manner! Give her a raise! :) I am super excited to be a part of this new program! I am excited about my future financial stability as I have been stressing for a few months on how I am going to get this debt paid. I am confident this program will help change my life on the financial side! Thank you!

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    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2019

    I contacted National Debt Relief because I had fallen into some hard times financially and was unable to get myself out of it alone. I was unsure at first, but the agents I spoke to were both very helpful and friendly throughout the entire process. After speaking with them, I am certain that I am on the right path to reclaiming my financial freedom.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 22, 2019

    I went online and read reviews on them and on other companies, and they seemed to have better reviews than most of the companies out there. The enrollment process was simple. I went online and filled out the pages on there. Then one of the representatives called me and we talked about everything. They started on the process right away. They called me and emailed me very promptly. They sent me everything in the mail. Always, anytime I had a question, they got back with me right away. Everything's almost all taken care of with a couple of accounts left that they’re paying off.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 22, 2019

    Both clients I spoke with were very professional and helpful. This was a good experience and quite relieving. This is a great program and is extremely helpful. Thanks for helping me start my path to becoming debt free. I would highly recommend this program to others.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 22, 2019

    I don't think I've ever had such good and pleasant communication with a company. Everyone has been extremely nice and understanding, I actually had a good time doing this. There were even a few laughs. It's kind of amazing that this is just a debt consolidator. Not even store customer service lines are this friendly.

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    National Debt Relief
    Response from National Debt Relief

    Alexandria, thank you for your kind words! Our Client Success Team is extremely skilled at their work and they strive to ensure that your experience is top-notch.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2019

    Looking forward to working with NDR. Communication is key for me. Application process went smoothly and rep was very helpful and knowledgeable. The welcome call was also very informative and will be reading overall material sent to me. Will welcome any news and or recommendations.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 22, 2019

    First contacted by Danielle, who started my procedure. SHE IS FANTASTIC! She helped me through the entire process, called me back on my time frame and answered every question I had. I am and was VERY leery about doing this, but she reassured me that it is the best way. Bankruptcy is a last resort. She put my mind at ease every step of the way. She is very knowledgeable in her job and I am glad I started with her. The second person, Shantell, was my welcome phone call. This person was also very professional and knew her stuff. I hope the rest of my time with your company goes just as smoothly. THANK YOU!

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    This experience was great. Me and my wife felt so comfortable the whole way. It's scary to take the first couple of steps, but it worth it for financial freedom!!! For us to be on the other side of the country it's good to know that we still have people on our side in far places!!!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 22, 2019

    From the very first moment that I called this firm, I received the utmost respect. I was made me to feel as if they wanted and was willing to help me. They explained to me upfront what they would do. I feel I can become debt-free.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    I called National Debt Relief and immediately I was treated with kindness & respect. Elijah was very professional & helpful in expediting my information and within a short time things were already being worked on. The relief I felt is unbelievable. Our finances have changed drastically over the past 1 1/2 & I just was not able to make ends meet. I am so grateful for all of the help that is being offered.

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    Verified purchase
    Staff

    Reviewed Nov. 22, 2019

    I set up a new account today. Both people I have dealt w/ have been wonderful. It’s very overwhelming to the point I feel sick. But I hope this is the right decision to get my life back on track. Everyone have been very kind and very informative.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 22, 2019

    National Debt Relief has been garbage. For the past six months, I've given them the rest of the money and my retainer fee to pay off the rest of my debt, but it hasn’t been paid off. They said they are in contact with my creditors but they’ve been saying that for six months. It’s a very long contact and is a little ridiculous. I can get into contact with the dead a little quicker than they can. Then, they double drew me. They drew me for two months and when I asked why they would draw money out of my accounts when they already had the maximum in the retainer fee, they said they would be able to get that back to me and it was a mess-up on their side. But then, it happened again the second month.

    Right now, I really don’t feel like they did anything and I’ve come to find out that I could’ve negotiated my own prices down with my creditors. It's a luxury to be paying someone to mow my lawn compared to if I do it myself, though it saves me time. But I was talking to creditors myself and one of them was Federal. We came to agreement on the same price that NDR came to agreement on. NDR's service seemed trivial, especially this last six months, and it has been really frustrating.

    And every time I called, I got different information from each agent. Whatever the question may be, whatever the answer I'm looking for, whatever the information that I'm seeking, it’s a totally different information and there is no consistency. As someone in the military, consistency and hypocrisy is a very frustrating thing for me. It would’ve been a little better if I became debt-free after I gave them all the money in June. ,But I still have two creditors I'm still paying month to month.

    All in all, I wouldn’t recommend any debt relief program to anybody. It's a very futile point in the process and I don’t see the purpose of it. Plus, it would’ve been less of a hit on my credit report if I didn't work with NDR. They starved all the creditors rather than immediately talking with them on whether we could agree on an amount. NDR should have sent a little bit here and a little bit there rather than having no payments for two years and my credit report took a dive. Other than that, they’ve been in communication with me and I appreciate that. That goes a long way with me. But once the retainer fee has been fulfilled with the max amount, they should pay off someone’s debt and expedite the process.

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    National Debt Relief
    Response from National Debt Relief
    Hello Jonathan,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    Luis ** & Anna was very dedicated in their jobs. They let me feeling confident. They anwser all my question. I'm so happy with all the information that I received. I will recommended to my friends. They help me a lot.

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    Verified purchase
    Transparency

    Reviewed Nov. 21, 2019

    Brian ** was fantastic and I was put at ease with how transparent he was with the fees associated and process to expect. Jamie did a great follow up and repeated exactly what Brian has advised, it's good to know everyone is on the same page!

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    Verified purchase
    StaffProcess

    Reviewed Nov. 21, 2019

    Very helpful and friendly. Answered questions through the entire process and gave advice based on our situation. We would recommended NDR to others that are in our same situation or worse. we are very pleased and have already had alot of stress and worry lifted off our shoulders.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    I had a great experience. Everybody was so patient and answered all the questions I had. They didn't mind that I had so many questions and they were very eager to help. I would definitely tell my friends about this program.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 21, 2019

    Everybody that I talked to was very helpful. Professional and very patient dealing with me. Explained to me everything I need to know. Made sure that I understand everything. Mr. Brent ** been very helpful in explaining details of the deal. I will definitely recommend the program to my friends that needs help. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    National Debt Relief employees were very knowledgeable which helped me understand everything very well. Great Job!!! The Best Customer Service I have had in a very long time and very professional. When the Phone cut out due to the storm they called me right back and got straight where we left off. Very Satisfy.

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    Verified purchase
    StaffTransparency

    Reviewed Nov. 21, 2019

    They were very helpful with getting everything started! I am so thankful that they are available help families like us. I cannot wait until we are debt-free. Sam was so helpful and was with me every step of the way, and explained everything!

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    Verified purchase
    StaffTransparency

    Reviewed Nov. 21, 2019

    We were getting very deep over our heads with charge cards. Never late but had many and we, like many, just paid the minimum each month. So it was a wild race. Mr Duane ** of NDR was extremely patient, kind and explained everything to us. We are elderly...YES, and elderly get into binds too...so Mr ** took his time and walked us through everything. So 1. filling out the application, 2. Telephone conference, 3. Then filling out the survey, filling out the form for online access and the form for Communication. Very reasonable amount per month and ALL our troubles and foolish cards gone! We always did most everything with cash and now we will do it again! Thank you again Mr **!

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    I would recommend anyone who needs help with their financial problems. They took their time explaining how everything would work and answered all the question I had asked. They even had a lot of patience with me with all the questions I had asked. I would definitely recommend National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 21, 2019

    Everyone was helpful especially Sam. He helped me figure out the right option for my situation and made me feel confident in my decision. Also, the process was easy. Sam made me feel comfortable with sharing certain information that is confidential so I appreciate that.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    I spoke with Michael ** and Jamie **. Both were absolutely wonderful and answered all my questions. If all works out right, I hope to be debt-free within 42 months. I can sleep peacefully again. Thank you so much. Linda

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    Very nice a grateful people I worked with, now I can sleep at night. Having a hardship changed my life. Thanks again, now I can ease my mind and sleep better at night and not getting phone calls for making payments anymore.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    To me I guess everything is completed, LET'S SEE YOUR RESULTS. I HAVE A LOTS OF PERSONS THAT I WILL RECOMMENDED FOR YOU. But need to verify my result first, thank you. Your personnel is very professional and treat clients in very nice way, to me that is very important when any person rich any business looking for services CONGRATULATIONS. And you and I let's have good luck.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    I decided that I had to take the step and being my own first solution even if people sabotage other things that I've done and things are done to me...it doesn't mean that I have to self harm and not take care of basic obligations. National Debt Relief was highly rated out of 16,000 people. They receive 4.8 stars out of five. I figured they were the first step in the path. The team is very Stern... very professional and I think that they will accomplish what I'm trying to achieve. That's all I'm looking for. Thank you Teresa ** and the woman that on-boarded me. I really appreciate it this second lease on life. Many people told me that I could negotiate at 50% myself...but I think that this is the safest path to guarantee that I do it and it gets handled well.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    I was amazed to get a phone call immediately after inquiring. Everyone I have spoken with was very professional. Rachel ** was amazing. She was kind, very professional, patient when I had computer problems and extremely easy to work with. Rachel made me fell important and safe. She was the best. She deserves high praise. Overall I feel comfortable working with National Debt Relief and hope to continue to have a positive experience going forward.

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    Verified purchase
    ProcessTransparency

    Reviewed Nov. 21, 2019

    Very efficient and thorough process! Grateful for being given the opportunity to start over! Jason and Rose were very professional and helpful, they both explained the process thoroughly. It feels great to know my unsecured debt will be cleared with an end in sight!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    While I am pleased with my initial contact with the person who signed me up 100%, I feel that the welcome call was rushed and that the person spoke too fast. I understand they have a pile to get through in the day, but it was hard to understand exactly what he was going through. I can see others having issues with understanding anything. Otherwise, I am hopeful of a great experience.

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    Verified purchase
    StaffTransparency

    Reviewed Nov. 21, 2019

    My overall experience with the agent was helpful and left me feeling quite at ease, I believe I can rest at night. Thank you Richie. I know I was hard to explain everything but you did a great job. l would recommend this co. to anyone who needs help with their debt. Thank you again.

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    Verified purchase
    StaffProcess

    Reviewed Nov. 21, 2019

    I've only begun the process but so far the team has been exceptional, and thorough and I'm very thankful for them and this solution. I appreciate the fact that they took the time to go over all the material and were professional and courteous.

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    National Debt Relief
    Response from National Debt Relief

    Welcome to the National Debt Relief family, Micheline. It's great to partner with you on your journey toward getting out of debt. Our team really appreciates the endorsement; they'll be happy to know you appreciated their hard work.

    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 21, 2019

    National Debt Relief is a Very helpful informative company. They make you feel at ease with the entire process and discuss all options available to you. They are very transparent. I will most definitely recommend National Debt Relief to friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    Updated on 06/12/2020: I signed on December 5th and the negotiators were great. When I call people on the telephone and ask them to do stuff or email, I get prompt response. I would recommend them. But there is a glitch in the system that is making me very unhappy. They contact the creditors one at a time, make the arrangements, and then move on. I had to pull out one of them. It was a credit card with my bank. I was gonna lose my bank if something didn’t happen. They were gonna kick me out and I was gonna have to find another bank.

    I talked to somebody yesterday and they said I was being charged off. I replied that I've been told that and if they look in their records, they would see that I called on January 13th and told them about all of these. I had one of the other creditors suddenly put a charge through on my account yesterday so I'm in the process of trying to get that refunded because I don’t have the extra $379 to pay them because I put money in my National Debt Relief account.

    This is not National Debt Relief’s fault. This is not even their system. Those people look at their records and they said, “Oh, I see. On December 2nd, you said to stop this, and whoever pushed the button that day for OneMain took it off for six months, and then, here we are.” They start it up again without any notification to me. It's totally not re-upped. But that is OneMain’s fault. That is not National Debt Relief. But have they called and made arrangements, then it would have been a different deal. They wouldn’t be trying to do it. So that’s where there's glitch in the system.

    I would like National Debt Relief to have called people and said, “We are going to be working on this, but we cannot make arrangements now because we don’t have enough money in the account to pay you.” They're waiting till the money gets built up in my account so they can start paying those. But they haven’t called and told the creditors anything. The creditors have not received any information except from me so they are still coming after me. But I know that once they negotiate it, it has to be accepted immediately, and that’s why they don’t call, but it's put me in a difficult situation with two creditors.

    Original Review: It was difficult to communicate by phone with matching work hours and me being unable to to talk during the school day. Vanessa was very patient. I would have liked an advance written description of the program in bullet fashion before I actually completed the application. There are many things to think about and when I got the welcome call, I realized that there were some important details I really didn't process in advance. This made the process feel somewhat like calls from a bill collector in that you are making decisions on the fly, People kept asking me if I had any questions but I didn't even remember what to ask about. I am pretty scared right now about letting my debts go bad before anything happens to repair the situation.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    We were pleasantly surprised at the help we received to help us get our debt under control. Very helpful. We were unsure of doing this, but felt comfortable after talking with the agent. To be debt-free in two and a half years, sounds like a dream.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2019

    I was very hesitant about dealing with any of these companies, and checked reviews on all of them. This company stood out above all the others! The person I enrolled with was very well informed and responded to every question - and was extremely patient with my hesitation and helped me prepare and collect all of my information to be sure it was accurate! I would recommend this company to anyone who needs help now.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear this, Lorraine! We appreciate the kind words and thank you for your patience with the process. We know that it can take some time to generate momentum but once things start moving, we're confident that the results can be surprising. Please let us know if there's anything you might need to help make the process easier.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 21, 2019

    Great all around customer service! Everything getting set up and started was handled very quickly and professionally. All the customer service representatives were very knowledgeable and were able to answer all my questions. Every part of the program was explained to me in detail and I was given all the information I need.

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    Staff

    Reviewed Nov. 21, 2019

    The people I spoke with were very kind and helpful. This will relieve stress for me, I was diagnosed with cancer and am going through treatment, I was taken advantage of after I was diagnosed and this will help me out so much.

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    Customer ServiceStaffProcess

    Reviewed Nov. 21, 2019

    I was really nervous about the whole process but Marcus helped to make me feel more comfortable. The customer service rep I spoke to for my welcome call also helped put me at ease. Great experience so far! I am really excited to work with this team to get back on my feet.

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    Customer ServiceStaffProcess

    Reviewed Nov. 21, 2019

    Easy process, very informative customer service. Steven was very great at explaining the process. Sandra was very informative as well. Both were very professional, courteous and helped with any questions I had. Would recommend to anyone struggling with debt. Can't wait to be debt free!

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    Staff

    Reviewed Nov. 21, 2019

    The company seemed to be friendly and most importantly knowledgeable about their service. I don't feel as though they were telling me anything that was not unrealistic just so they could obtain me as a client. My hope is that they can help me eliminate my debt and ultimately raise my credit score.

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    StaffProcessTransparency

    Reviewed Nov. 21, 2019

    The whole process was so easy! The representatives are so kind and helpful! Everything was explained to me twice just to verify my understanding of the program. I am glad I made the decision to get out of debt with this company!

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    Customer ServiceTransparency

    Reviewed Nov. 21, 2019

    Justin was a blessing and helped me get signed up with little hassle and took the time to explain all the details so that I felt comfortable in moving forward. I wish I had called years ago and taken care of my finances.

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    StaffProcess

    Reviewed Nov. 21, 2019

    Intelligent communicators. I felt like the two people I spoke with James and Paige were both active listening and wanted to help. I was very pleased with my experience. Got through the whole process very quickly and I feel like I am in good hands with this company.

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    StaffProcessTransparency

    Reviewed Nov. 21, 2019

    I really enjoyed working with the company. The worker are very nice and very helpful. They are very patient and walked me thru step by step to make sure that I understand the process and all the paperwork. I would highly recommend them to all my friends that are going to the same thing as I do.

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    Staff

    Reviewed Nov. 21, 2019

    Courteous, knowledgeable, efficient, pleasant personalities of both Anthony and Dan. Put me at ease with my decision to take part in this debt relief program. I was unsure about these programs and needed to feel comfortable with my decision to accept the help I needed at this time to meet my obligations, but both of these gentlemen put me at ease and made me feel that I made a good decision.

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    Staff

    Reviewed Nov. 21, 2019

    Kay and Anthony were very helpful in answering my questions and providing me the help I needed to make my decisions concerning my debt. I was very impressed with Kay because she was very patient and answered all my questions.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    They helped me understand everything, the welcome call person was very nice, all helped me with any questions! I'm so glad I have all the stress off my shoulders and have one payments instead of 10+ more. I would recommend to everyone.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 21, 2019

    I have had the pleasure of speaking to two (2) OUTSTANDING people today, Lydia ** and Daniel **. Informed, professional as well as down to earth. I was elated by their excellent communication skills and compassion. Thank you very much for your kindness and helping me to feel much more relaxed than I have in a long while. If there were a 10 star grade, you each would get 12 .. John

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    StaffProcess

    Reviewed Nov. 21, 2019

    The people who helped me were honest, friendly, professional, and informative. I feel confident going into the debt relief program after speaking to the employees who helped me. I felt like they genuinely cared about my success. Going through a process like this can be intimidating but I did not feel that at all with National Debt Relief.

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    StaffProcess

    Reviewed Nov. 21, 2019

    National Debt Relief helped me immensely. Step by step they helped get through the process to get debt free. I would recommend this to anyone struggling with debt. They made it easy for me to understand and I feel as if I know the representative personally.

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    StaffTransparency

    Reviewed Nov. 21, 2019

    Tatiana ** was my agent and she was great. Very accommodating and she was very clear with how the program works for me. I am looking forward to seeing how the program will change my life and remove the debts that I owe.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    NDR has provided one of the most pleasant customer service experiences I have ever had. Speaking with someone about your debt situation is not easy and they made it easy to talk with them. They really get to know you and your situation. They are truly helping people. After speaking with them multiple times over the last few days, I am not surprised that they are leading the industry because they really care.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing this with us, Natasha. It's always good to hear when our clients are impacted so positively by our Client Success Team. Thank you for taking the time to recognize their efforts.

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    Customer ServicePriceStaff

    Reviewed Nov. 21, 2019

    Very helpful no pressure. Pleasure to work with. Could be a big savings. Paying minimum would take years and be 3 times the cost. Work very quick to call back and take action. Very nice people to deal with so far.

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    StaffTransparency

    Reviewed Nov. 21, 2019

    Everything was wonderful. Everything was explained step by step. He talked me through the paperwork and explained it all to me.. Guided me through what the creditors would be doing and how to resolved it. Everyone was very helpful and was also very kind..

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    Customer ServiceStaff

    Reviewed Nov. 21, 2019

    The NDR negotiators gave me a lot of confidence that what they were saying was true. I felt that it was not a scam. After talking to them, I was convinced that they were the company that I wanted to go for. I've been with them for over a year now. Every time I call them or they call me, for whatever reason, they always ask if there’s anything that I'm going through right now. And I love that. They’re willing to work with whatever situation I'm at, so I really appreciate that. NDR has changed my life a lot. I was drowning. My debt was really bad, so it was a relief for me.

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    Staff

    Reviewed Nov. 20, 2019

    Everyone I spoke with at the company, Clinton being my main contact has been informative and kind. All of my questions that I had in regards to enrolling were answered in full and then some. Clinton has been very patient with me as my schedule was always changing.

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    Reviewed Nov. 20, 2019

    We had way too much debt and you offered the best plan for resolving that debt. Being retired military and retired teacher, we knew we brought a lot of debt into retirement. But thankfully in 53 months we can see ourselves clear for the most part.

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    Customer ServiceStaffProcess

    Reviewed Nov. 20, 2019

    ALL of the people I spoke with were very helpful and able to answer any questions or concerns I had. Lamell was very helpful in explaining my options and getting me approved for a program that best suited my needs. I look forward to a successful relationship with National debt relief!

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    Staff

    Reviewed Nov. 20, 2019

    While talking to Nick and the welcome crew I feel like a weight has been lifted off my shoulders. I’m beyond excited to get back on track and to become completely debt-free. This feels like a dream. They’re people out here willing and ready to help you. Thank you so much!!!

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    Customer ServiceStaffProcess

    Reviewed Nov. 20, 2019

    The welcome call as well as the entire process has gone very smoothly, and all questions have been answered. The representatives were very friendly, helpful, and thorough. I look forward to completing my debt relief process with your company. I will definitely recommend this program to anyone that needs assistance.

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    StaffProcessTransparency

    Reviewed Nov. 20, 2019

    I haven't started yet but everyone that I spoke with was very helpful and professional, explain everything in details. The first person that I spoke Chuck was very helpful in explaining the whole process in a way that was easy to understand.

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    Customer ServiceStaff

    Reviewed Nov. 20, 2019

    Accurate and helpful in meeting your needs. They make sure you understand and review any questions you may have. They you all the information needed to login and review your account and offer help if needed. Signature are made easy to type and they send you a document to review as well. When completed a welcome email is sent and soon you're on your way to be debt-free.

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    Customer ServiceProcessTransparency

    Reviewed Nov. 20, 2019

    My experience has been great with the beginning and ending of the process to be eligible for the program. Communication was outstanding and I truly believe it will remain as open as it has been throughout the term of the program.

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    Transparency

    Reviewed Nov. 20, 2019

    I felt like everything was explained to me thoroughly. I do understand this will take time but I want to stick to the plan and hoping for the best in my future credit. This was a great opportunity that was referred for me. Getting back on my feet after many set backs was a relief. I hope others can be assisted as I have been. Thank you for taking the time to help with sorting out my goals.

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    ProcessTransparency

    Reviewed Nov. 20, 2019

    I was extremely nervous and skeptical when I first input my information to find out more information regarding debt relief. There are so many scams out there, it just has my nerves on edge and my walls up high. Josh was able to explain their program, how it works, and how quickly they would be able to help me get out of this never ending, minimum payment downward spiral. I am excited to get back on a level playing field to really work on building my credit back up. Thank you so much for everything Josh and Howard. I really appreciate it.

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    National Debt Relief
    Response from National Debt Relief

    It takes real courage to get over the initial misgivings and take that first step, especially since not all of your experiences have been positive. We really appreciate you giving us the opportunity to work with you and help you attain a brighter financial future.

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    Staff

    Reviewed Nov. 20, 2019

    I had researched National Debt relief prior to this phone call and prior to enrollment. Everything I read I just experienced first hand! The people you have working for you are focused on your unique situation and everything that they can offer is laid face up on the table for you to discuss and review, to tailor suit the situation in your best interest and favor. Thank you so much for your professionalism and courtesy!

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    StaffProcess

    Reviewed Nov. 20, 2019

    I am pleased with the level of accuracy and offers that this company has. They work with you even if you do not get approved. They will direct you in the right direction and provide you with additional resources to get you out of debt. The staff was very friendly and assisted me from the time I sent a request until the time I signed the documents. Very professional and answered any questions I have had. So far the program has been good to me.

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    Staff

    Reviewed Nov. 20, 2019

    Very understanding and they give you the best solutions. Sometimes life happens and this is place that can help you when you are struggling. You have to start somewhere and get back on your feet. In the long run, it will help you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 20, 2019

    Loudjine ** was very patient and walked me through the entire process. She answered all of my questions and made sure I fully understood before proceeding. I enjoyed her professionalism. The Client Success Team was very quick and thorough. The times on the automated system were not correct. I called at 9:46 pm and it said I was calling outside of business hours but the message stated that the office closed at 10 pm.

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    Customer ServiceStaff

    Reviewed Nov. 20, 2019

    This is my 1st time in enrolling in a programmed like this and so far the customer service is excellent and very detailed. I recommend this for anyone in this situation. Very good team to reassure you of all your responsibilities and concerns.

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    Staff

    Reviewed Nov. 20, 2019

    The people I worked with put my mind at ease and helped me realize that I'm not alone in this battle with debt. They were incredibly helpful and professional to work with! I would absolutely recommend them to those who find themselves unable to solve their debt solutions.

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    National Debt Relief
    Response from National Debt Relief

    You're not alone in this, Jessica. We'll be here to guide you along the way so please don't hesitate to reach out.

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    Staff

    Reviewed Nov. 20, 2019

    I would describe my experience as pleasant. The team members that helped me get signed up seemed to be knowledgeable of NDR. They answered my questions and made me feel more comfortable. They were very patient with all my questions prior and all my questions I am still asking. I am hopeful of a great debt-free outcome.

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    Staff

    Reviewed Nov. 20, 2019

    My first experience going through a process of this nature. Everyone that I have spoken with has been very helpful, friendly and patient with me in my understanding for this whole journey. I am actually excited and look forward in having their help.

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    Online & AppStaffProcessTransparency

    Reviewed Nov. 20, 2019

    The 2 people I spoke with were so informative and helpful. They didn’t sugarcoat anything. I know the road ahead will be rocky at times, but knowing that they are there to help has already lifted a burden off my shoulders. My only little issue is that one of the documents I need to sign is in html and I can’t sign it on my tablet. I have to go somewhere to print it and then fax. Everything else about the process was easy and well explained.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 20, 2019

    Our experience with NDR was fabulous. Andrew provides everything we needed right upfront and was very quick to answer our questions. The follow up with another staff member to confirm that Andrew explained everything in Detail was great as well. Thanks, Andrew and NDR!!!

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    StaffTransparency

    Reviewed Nov. 20, 2019

    Very knowledgable, explain everything real good -- was a great person to speak with and to help you understand all things, I was asked did I understand and if I did not they would go over with you until everything was understood.

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    Staff

    Reviewed Nov. 20, 2019

    Andrew ** Was fantastic. Very informative. I feel safe and secure. The lady who did my verification/welcome call..Ismay? Sorry couldn't read what I wrote when I got her name. Was kind, professional and VERY thorough. I wish I had found this company 6 months ago, but better late than never. I am looking forward to working with my team on resolutions and great credit in the future.

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    StaffProcess

    Reviewed Nov. 20, 2019

    Even though debt reduction/issues are stressful, Stephen ** & NDR staff made the process as easy & painless as possible and for that we are very grateful. An extra helpful feature - and a relief for us - is that NDR Legal staff will assist if debtors are becoming nasty or threatening legal action while the debt consolidation is in process.

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    Customer ServiceStaffProcess

    Reviewed Nov. 20, 2019

    Nathan and welcome call woman were very friendly. It is very overwhelming signing onto the program. A lot of steps but I am very hopeful this will be good for me. Nathan was extremely nice and didn’t make me feel terrible for the situation I got myself into.

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    Customer Service

    Reviewed Nov. 20, 2019

    I was skeptical at first, but after reading other reviews I decided to give them a try. From the first conversation, I was put at ease, and Travis ** answered every question I had in a prompt manner. I am now enrolled into the program and am looking forward to getting out of debt finally! Thank you National Debt Relief!

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    Staff

    Reviewed Nov. 20, 2019

    The Best solution for me when having hardship financially. This will save me a lot of money in order to be debt free. I love how they care and how they speak as helper instead of seller. I am looking forward to work with these guys to be debt free.

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    StaffProcess

    Reviewed Nov. 20, 2019

    Signing up with National Debt Relief was easy and simple. Moreover, the application and underwriting process didn’t take too long. I called them one day and I had all my answers back that afternoon. They then emailed all the documents to me that night. I signed everything off and sent it back to them the next day. When I spoke to my case manager, he made sure that I clearly understood the whole process and how it was gonna work. From one stage to the next stage, NDR has been very informative. They have been very adamant about keeping me informed and up-to-date on every change, outcome, and move they have made. They also constantly remind me to check my account as often as I should. And although the payment plan was a little bit more than what I was looking at paying, I’m satisfied with it.

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    Customer ServiceStaff

    Reviewed Nov. 20, 2019

    National Debt Relief provided a program towards my credit card debt. I enrolled over the phone and the process was simple. Their negotiators were very nice and the payment plan I've been set up with was good. I started in ’17 and they said I'd be finished sometime early fall.

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    StaffProcess

    Reviewed Nov. 19, 2019

    She was sufficient and helped me through understanding the process quickly. I was very pleased with the customer care rep I received. She was very efficient with what we needed to discuss and was knowledgeable as well. I’m glad I was able to work with someone that understood my financial needs.

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    StaffProcessTransparency

    Reviewed Nov. 19, 2019

    This program was well explained, and provided EXCELLENT service to new members, while providing sound security. They showed concern for the well being of the member, and guided them to the solution in which they came for. I am so glad I have enter this program.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 19, 2019

    National Debt Relief, provided great service, everything was explained clearly and the customer service agents were knowledgeable and respectful. Being embarrassed for finding myself in this situation was stressful but NDR made it easy. Even though I am at the beginning statges of the process I feel confident that I will reach my goal of being debt free.

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    Reviewed Nov. 19, 2019

    I was hesitant about calling and reluctant to seek help with our mounting debt. However, the customer support was incredible, explaining each step thoroughly and answering my many questions. I feel confident that we have made a well-informed decision that will enable us to be debt free in a reasonable amount of time. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Nov. 19, 2019

    Devin ** was extremely helpful, thorough, knowledgeable and patient. I was very uncomfortable having to consolidate my debt and unsure about my credit future. Devin was perceptive and very understanding. The woman on my welcome call was also thorough and explained the process well.

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    Staff

    Reviewed Nov. 19, 2019

    Courteous, smooth, and as painless as possible. At all levels they knew what they were doing and actually showed that they they care about your story regardless of how crazy it is. Don’t hesitate to let them help you out.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2019

    The person I dealt with was very courteous, informative, and hopeful. His name is Andrew **. I was nervous about the experience but he rest assured me I was doing the right thing. The welcome call is very overwhelming and the legal aspect is frightening. No one likes to hear they could be sued! Not something that should be added, not calming!!

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    Customer ServiceProcess

    Reviewed Nov. 19, 2019

    From the beginning, Mr. ** understood that I was hearing impaired. He did most of our transactions with that in mind. Enrollment in the Program was completed within a few days. The welcome call was easy and very understandable. Both were a pleasure. Joseph

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    StaffProcess

    Reviewed Nov. 19, 2019

    Both people I spoke with were very helpful and knowledgeable and answered all of my questions. They made the process fast and easy and I would recommend this company to any friend struggling with debt.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 19, 2019

    Very helpful and professional. Easy to understand the information and well communicated to the consumer. Extremely friendly and relatable. Understanding, great at relaying info and terms and making experience extremely comfortable and easy. Made me feel very cared for and in good hands and that I picked the right company to handle my debt relief. The welcome call was also quick and efficient, pleasant and friendly, knowledgeable and reviewed terms and guidelines w ease and accuracy. Reviewed numbers and emails if ever need to reach relief company or if I want to pay a lil extra in a that month.

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    StaffTransparency

    Reviewed Nov. 19, 2019

    I worked with Kameel, Margo, and Natalie during my application process. While the process is voluminous, these three made it clear and understandable. All three seemed to care about my personal situation. All three were very professional, courteous, and knowledgeble. They made the signup a pleasant experience. I would definitely recommend your firm to others.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2019

    Everyone was very positive and polite. They made this experience easy and answered all my questions. This has been a very hard time for me but I feel as if I have a team behind me for help and support.

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    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 19, 2019

    Rose was very accurate and thorough in her explanation of the program. She was very professional and went over every aspect of the program in detail. She went over everything that Rhoee went over with us when we called to get an introduction to the program. The program seems to have everything covered that we need to be prepared for.

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    StaffProcess

    Reviewed Nov. 19, 2019

    Excellent support. Very explanatory to me on all the things I needed to do. Feel confident about the program and its professionalism. Could understand step by step all the things I needed to do. Very supportive also. Very good feedback on all my questions.

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    Customer ServiceStaffProcess

    Reviewed Nov. 19, 2019

    It was easy and a great experience so far. I feel confident that I will soon be debt free. They are very helpful and explains their process in detail. Now that I have taken the first step to being debt free I can also get rid of the annoying phone calls and threats from the creditors calling me daily.

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    Customer ServiceTransparency

    Reviewed Nov. 19, 2019

    They were very prompt and helpful, they went over everything and explained what was happening and what to explain in detail what they are all about, they were very helpful in finding out three things on credit that was not mine and gave me number to call and get things straighten out.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 19, 2019

    The customer service is incredible and made me feel relieved. I was fully informed about all avenues the company would take to help resolve my situation. Safia was understanding and very helpful. I would highly recommend this company. Grace welcomed me on my welcome call and further added all clarity and reminders. I need to know. They both helped me with issues I had with my creditor.

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    Reviewed Nov. 19, 2019

    Very informative about in the steps that I would be taking. What I would have to do and what they would handle for me. Informative in what I pay now monthly and what I would be paying once a month to pay back my debt and how long it would take to get me out of debt.

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    StaffTransparency

    Reviewed Nov. 19, 2019

    Everything was explained quickly and without hesitation. James knew exactly what he was talking about. He was very friendly and patient! I appreciated the assistance he gave me in figuring out my situation. I will definitely recommend your services to others and encourage them to talk with you about their options.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2019

    From the first call I made to signing the agreements, everything has been great! Though it does take some time to get things rolling, I am already feeling a great sense of relief!! I’m very happy to be working with this team to get myself at a financial level that I want to be at!

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    StaffProcessTransparency

    Reviewed Nov. 19, 2019

    Thank You. Aaron and Jay were very helpful and I feel this will be ok....I would recommend this to anyone in a similar situation. The first impression on anything is very important and these gentlemen did a first class job...It was easy to give them all the information and their explanation of the program was easy to understand.

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    Transparency

    Reviewed Nov. 19, 2019

    This has been pretty easy for a 76 year old illiterate computer operator. I have had no problems understanding what I had to do. It has been clear and precise, and if anyone has trouble with it, just go slow and read directions.

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    Staff

    Reviewed Nov. 19, 2019

    National Debt Relief, is a place I would recommend highly for my family and friends. They know how to go about everything with you in a very friendly and polite way. The staffs will take you through all the process for you to understand what you are about to do.. Thank you all the staff.

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    StaffProcess

    Reviewed Nov. 19, 2019

    I have had great interactions with everyone at National Debt Relief, they are patient, helpful, and guide you through what can be a challenging process. I was extremely nervous about this process but they put my mind at ease and answered all of my questions. Thanks for the great, friendly service.

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    Reviewed Nov. 19, 2019

    James made my experience setting up my acct. quick and convenient. I got exactly what I wanted, to consolidate my debt into a monthly bill and someone to negotiate with my creditors on my behalf. I don't like hassles, and they made dealing with my debt hassle free.

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    StaffProcessTransparency

    Reviewed Nov. 19, 2019

    Thank you all for being so helpful! I look forward to being debt free within the 31 months that we have outlined together. You've made each step very clear and concise. I was able to follow each step to prepare myself for the process.

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    Transparency

    Reviewed Nov. 19, 2019

    They were very clear on what would happen next and how things would go over the next 2 years. I was recommended this website and hope it doesn’t disappoint. I look forward to being completely out of debt. While also increasing my credit score back to what it once was. Thanks for the clean slate.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 19, 2019

    Chad ** was very polite and explain everything very clearly. Also Kiara took extra time to go over the agreement just like Chad. The enrollment with National Debt Relief was very easy and understanding. I received the welcome call from Kiara and like Chad, she was very helpful. I know this will make it more easy with my bills. Now all I have to do is let my bills account that you have my back.

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    StaffTransparency

    Reviewed Nov. 19, 2019

    Alyssa and Nancy were both so helpful and flexible working around my schedule. They thoroughly explained everything, answered all of my questions and were so helpful! I am so excited to start this journey to financial freedom with National Debt Relief!

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    Staff

    Reviewed Nov. 19, 2019

    So far so good. I was glad that Am One told me to use National Debt Relief. I was very glad they accepted me. I am so relieved that I was able to get some help with my debt. I look forward to continue with the program.

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    Customer ServiceProcess

    Reviewed Nov. 19, 2019

    Excellent Customer Service. T ** was Great! An easy program to understand and I would recommend the program. Very thorough. Thank you for your customer service during a stressful hardship time. Again, I would recommend your company. I don't have much else to say except I am grateful for your service.

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    StaffTransparency

    Reviewed Nov. 19, 2019

    I had the pleasure to have Christina ** as the person to help me today. She was very knowledgeable and answered all of my questions. Christina made me feel comfortable and I never felt pressured. Nancy was great and was also knowledgeable in the industry. She explained everything very professionally and made me feel relieved that I made the right choice.

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    Reviewed Nov. 19, 2019

    It is as easy and helpful as they advertise. Was paying 1100 a month in minimum payments and now paying 433 a month. With only paying the minimum, my credit isn't going to improve anytime soon, so don't let a quick negative credit score concern you, it will come back quicker than on your own. I unfortunately had to do this about 12 years ago, and I had EXCELLENT experience then and NOW.

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    Staff

    Reviewed Nov. 19, 2019

    The agent I worked with, Jalena, was very pleasant, understanding, and patient, in that it took a few days for us to reconnect after our initial discussion and review of NDR's offer. My only suggestion would be to maybe mention the amount of debt the client holds fewer times, since it is a sensitive subject for the client. But, overall, my experience with NDR has been great thus far. The Welcome team was also great to work with.

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    Reviewed Nov. 19, 2019

    National Debt Relief's rating on the Better Business Bureau made me go with them. Signing up with them was an easy process. It was good customer service. It was a little nerve-wracking on my end just because of the whole situation, but all in all, it was a good experience. They anticipated approximately four years for the entire process to be started and finished. I've only been doing this for a year now. But so far, about 50% of everything has been resolved. Probably 35% has been paid off. So, it seems to be on track from what they initially told me.

    In the beginning, I was working with just one person. After that, if I make a phone call to them, it was whoever picked up the phone or their answering system. There was one other person that I worked with directly regarding one thing that really disappointed me. It wasn't on their end though. It was an offer for a loan to essentially pay everything off, essentially to give them the money, and then I'll pay the loan off. My biggest hiccup with that was the interest rate. It's great that I get to pay all of the stuff off. However, I would have ended up paying more between the interest rates and what I've already paid through National Debt Relief than what I originally quoted on everything altogether.

    I opted not to do that. I understand why it was offered and the reason behind is because that it pays everything off on the front end, and then you get to start building your credit back up earlier, which is smart. But for me, it's not smart because now, I'm gonna end up paying more than I would have if I never even bothered doing this entire process. That was the part that did not make sense to me.

    NDR was very clear with everything upfront and how the process would go. The only thing that ever threw me for a loop was they had contacted me with an approval for a reduction on one of my loans or one of my credit cards. Initially, they asked for an additional $200 over two pay period. So, it was like an additional $80 or $90 each one of those deductions and I just wasn't expecting it. Mostly, I'm like, "Okay. It's part of the agreement, so I can accept that as long as it's only two times and not gonna be like the next 20 payments." That was the only thing that was never really discussed. The fact that, "There is a potential that there are maybe one or two times that we may ask for additional funding to get a debt resolved." So far, from my experiences, they've been very professional. They deal with things appropriately. They've made contact to all my creditors and my creditors are no longer bothering me.

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    Reviewed Nov. 18, 2019

    I felt very comfortable speaking with both representatives. They made every aspect clear. I have total confidence that I made the best decision of my life! I now have hope for the first time in a very long time that my approaching retirement is possible and will allow me to be debt-free.

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    Reviewed Nov. 18, 2019

    Everyone was so helpful. Bernie was great and was very helpful. She was extremely patient and explained everything clearly. The woman on the Welcome call was great as well. I’m very excited to get the help I need in getting debt-free.

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    Staff

    Reviewed Nov. 18, 2019

    My husband gets very impatient about phones, computer technically challenged but everyone was very patient with him. I helped him as well and our experience was a good one but it took a while to get our debt all figured out.

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    PriceStaff

    Reviewed Nov. 18, 2019

    Helped payoff cards and save money. I had two cards with super high interest. They were very nice and I feel like I can really put my trust in them. I would recommend anyone in credit card debt to use them.

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    Reviewed Nov. 18, 2019

    Everyone I spoke with at NDR was very friendly and willing to answer any and all questions no matter how silly with ZERO condescending attitudes. They relieved a lot of my nerves and fears about doing a program like this and walked me through the whole process. I highly recommend them!

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    Reviewed Nov. 18, 2019

    Friendly and helpful. I am new to a program like this. All phone calls and emails have been very professional. All staff seem very knowledgeable and are also nonjudgmental. Feels good to be treated like a person above all other things. Looking forward to becoming debt-free.

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    Staff

    Reviewed Nov. 18, 2019

    Jamie and Gaberial did a wonderful job helping get started! I appreciate all of their help. I am excited to get out of debt in 2.5 years rather than the 30 years that I thought I would be in. They answered all of my questions without any hesitation.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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