National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed Dec. 9, 2019
My initial phone call with Ed ** was a great experience. He explained everything in detail and showed concern about my situation. He was understanding and patient and made me feel I was making the right decision by turning to National Debt Relief for help.
Reviewed Dec. 8, 2019
National Debt Relief helped me when no one else would they really are the best. This is the first hardship I’ve had as an adult and they were really the only ones that were there for me. I will always recommend this to everyone.
Reviewed Dec. 8, 2019
The staff helping me was very thorough and quick with positive response to all of my questions. I’m very grateful for the professionalism and help. I was reassured that things would be promptly taken care of, and the ball would start rolling immediately.
Reviewed Dec. 8, 2019
My experience with National Debt Relief thus far has been good. I would recommend anyone that is in situation such as mine to give them a chance to help. I feel I made good decision to call them. I feel they are going to improve my life with good results.
Reviewed Dec. 8, 2019
I know other friends of mine struggling with student loan and credit card debts, and that it's a very hard burden to carry. I, fortunately, found National Debt Relief just in time, and I'm saving myself hundreds of thousands of dollars in interest alone. I highly recommend. I'm just about to start the program, but their customer service up to this point as been spot on.
Reviewed Dec. 7, 2019
Calling a hardship relief program is never exciting and can be intimidating. Each step of the enrollment process was simple and somewhat of a relief for me, providing me assurance that I was going to be in good hands. Every individual I spoke with was friendly, straightforward, and knowledgeable, and answered my list of questions and concerns with care and confidence.
Reviewed Dec. 7, 2019
I had the most easy, informed time getting set up with National Debt Relief. I had no questions when asked because everything that I could possibly ask was already answered. The process is a little long but worth it to be informed and feel the peace of mind I now have. It’s a great team!
Reviewed Dec. 7, 2019
I will be recommending National Debt Relief to friends and family. They are so easy to work with and so helpful. They walk you through each step and make you feel comfortable throughout the entire process. I really felt good about my decision to work with them. They are the best!!
Reviewed Dec. 7, 2019
The welcome call process needs some improvement. The number comes over as a possible scam number. When the associate asks for the SSN, they are not very understanding that you are not sure who you are talking with and will not give out the SSN. They could be a little more friendly and understanding with the process and perhaps register the number so it comes up as NDR on the caller ID.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Dec. 7, 2019
The help I received from Luis and the lady I had my welcome call with was above and beyond what I expected. They were great at clarifying any questions and making me understand that I made the correct decision, and have great help getting my situation under control. Thanks so much for the help.
Reviewed Dec. 7, 2019
Adam ** was very helpful with providing us the best possible plan. I really appreciate his time. The Welcome call was also informative and very helpful. They both really explained the possible legal help that I would receive and were very organized.
Reviewed Dec. 7, 2019
Enrolment was easy and the enrolment specialist was very helpful. I have a lot of debt that I have gotten over the last year and it has gotten out of control. I needed help and National Debt Relief gave me the help I needed.
Reviewed Dec. 7, 2019
Mr. ** did (I felt) an outstanding job explaining things to me. Not to mention VERY patient!!!! The young lady I talked to on the welcome call also was very thorough and professional. Felt that listening to the explanations over the phone were kind of wearisome, although I realize it was probably necessary. If a way could be found to shorten that process hat would be very helpful!!
Reviewed Dec. 7, 2019
They are very helpful and they know a lot about to help you. All the people I talked to were nice and very helpful in answering all my questions. I heard a lot about them and their program to help anyone get out of debt.
Reviewed Dec. 7, 2019
All representatives were knowledgeable and professional. Thank you. I spoke to Hogan ** several times and he answered all my questions, he was extremely helpful. He also told me clearly what to except in the coming months. Thank you Hogan.
Reviewed Dec. 7, 2019
Both of the Reps that I talked to and helped me set up my program were Very professional and helpful. Thank you for making this process easy and giving me a chance to start sort out my debt and getting my financial situation back on track.
Reviewed Dec. 7, 2019
I'm happy with the service I received, just seemed very lengthy to get through all the requirements. I felt like I was pressured at times to quickly sign the forms, even before thoroughly reading them. I appreciate the help I'm getting to resolve the debt issues I am having.
Reviewed Dec. 7, 2019
Satisfactory. It is the best way and the best company to deal with on this matter. It is a company that takes their time to make sure you understand each and every step in the process of the legality involved.
Reviewed Dec. 7, 2019
Ms. ** was very informational and friendly as well. She answered each question I had with guidance and understanding. I appreciate her patience with me as I begin this new journey and look forward to my future dealing with National Debt Relief.
Reviewed Dec. 7, 2019
Everyone has been so nice and helpful. Very great company and employees. They were there to answer any questions I had and was able to explain everything to me. I will recommend this company. Great Job. They called you back when they said they would. Really enjoyed talking to everyone I talked to.
Reviewed Dec. 7, 2019
I had a great experience getting started with my debt repair. I look forward to working with this company. All of my questions were answered and I got the help that I needed. The individuals that I spoke with, Including Henry **, seemed to be very honest and exceptional people.
Reviewed Dec. 7, 2019
I am very impressed with the customer service. Very easy to get to a rep and they are clear and concise with instructions. Great to have such a great team to assist me through this stressful situation. Although I am just beginning this journey to debt freedom I already have some peace of mind.
Reviewed Dec. 7, 2019
I sought out debt relief assistance due to situational life changes since acquiring the credit accounts, and my budget became a little strained and disorderly. By doing some research, I decided National Debt Relief could help me and chose them. My bank/credit union could not offer the help I needed, and, after applying with NDR, I am confident and relieved that my credit and my finances will be stabilized.
Reviewed Dec. 7, 2019
The enrollment experience was very warm and supportive. It’s not easy to disclose your financial situation but both representatives made me feel at ease during the process Both representatives assisted in answering all my questions. I’m excited to start the program and begin becoming debt free.
Reviewed Dec. 7, 2019
I am very pleased to work with them because they are patient and very friendly. They went step by step every words with me to make sure I really understand and am satisfied with their program. Every time after I talked to them, I feel my load on my shoulder has been lifted up and it does feel good!
Reviewed Dec. 6, 2019
Everything went smooth. The process was easy and the agents were nice and helpful. They did a great job getting me started in the program and clearly communicated all questions I had. I appreciate the opportunity to get this program started.
Reviewed Dec. 6, 2019
My assigned representative was very helpful in assisting me with my situation. Very knowledgeable and easy to work with. Was with me throughout the entire process. Advised me on all aspects of the program. Was very understanding about my situation and was very willing to explain to me the entire process.
Reviewed Dec. 6, 2019
I am so relieved to be in this program. A great amount of stressed has been removed. Excellent customer service. Definitely recommending this program to everyone that is struggling. Marv was Amazing! He was very understanding and made me feel very comfortable throughout the entire process.
Reviewed Dec. 6, 2019
I want to thank both people who helped me with my transition to being debt-free. They were both helpful and answered my concerns and were very understanding. I can now have relief as being in this situation has given me anxiety. I am grateful, that they were able to find a solution for me. I would definitely recommend them!
Reviewed Dec. 6, 2019
Everyone is extremely professional, helpful and friendly. I started off speaking with Chris ** and he was an amazing first contact for NDR and he is a good listener as I rambled a bit. Then he transferred me to my next step in the process and I spoke to Ronald **. He was equally as impressive as Chris and he also made me feel like I wasn't just another client but a friend in need. I will HIGHLY recommend NDR to anyone going through what I am going through with financial stress brought on by greedy lenders that pray on people with good credit when they are in need of quick money (which was all my fault to begin with), but moving forward in a positive manner is why I am here, so thanks in advance for your business model.
Reviewed Dec. 6, 2019
The customer service they provided was amazing and helpful. It took a weight off my shoulders to know they are going to be with me for every step. Anyone going through any debt problems I would highly recommend debt relief.
Reviewed Dec. 6, 2019
When speaking to the representatives I felt very safe and able to be open with my challenges. I was treated in a caring and attentive manner. I have found it very easy to navigate the emails sent for follow up. I greatly appreciate all that have helped me to regain my financial freedom.
Reviewed Dec. 6, 2019
Very knowledgeable staff. Feels like they truly care. I trust that they will make this experience as painless as possible. Thank you for the peace of mind that I can get through this debt as easy as possible. Thank you again.
Reviewed Dec. 6, 2019
I just got signed up and so far, so good. Both Adam ** and Jay ** were very courteous, helpful, and non-judgemental. Hopefully, this will take some of the stress away of feeling overwhelmed by bills and phone calls from creditors. We'll see how things go.
Reviewed Dec. 6, 2019
I was so nervous doing debt relief. They made National Debt Relief was fantastic. They made this experience a nice one. Thank you to Dan **. That man knows his stuff, quick, easy and professional. That night I got my welcome callback and now I am on my way to debt freedom.
Reviewed Dec. 6, 2019
Not such a good experience so far. Representatives made it sound so good. I called and asked, "What is going on with my account?" Was told your company called my debts companies and no one would reduce the amount I owed them. Really???? Way to go National Debt!!!!
Reviewed Dec. 6, 2019
Everything was so much easier than I expected. I would've done this years ago if I'd have known that it would be this easy! The only thing I'd say (and it's so little) is that the follow up caller was very monotonous and clearly reading. Not very conversational. But she still got the job done!
Reviewed Dec. 6, 2019
You did awesome and explain everything at least twice. It good to know that you handled everything and that it doesn’t have to go back and forth between us, unless I have questions. I’ve never experience anything like this before.
Reviewed Dec. 6, 2019
It was helpful and good experience. Thanks for everything, everyone was very helpful and understanding, and answered all of my questions in a timely manner, looking forward to getting out of debt and getting a fresh start. Thanks again for everything.
Reviewed Dec. 6, 2019
Andrew ** was absolutely wonderful to me during this experience. Explained everything step by step and made me feel very comfortable with my decision to go through National Debt Relief to start my journey into being debt free. Thank you so much!!
Reviewed Dec. 6, 2019
Was smooth and easy. Everthing was explained!! Gave great advice as well opinion on what to keep and not to keep. Im just glad this is over with and I can start over. I didn’t want to go though this route but had no choice.
Reviewed Dec. 6, 2019
I am so happy for the wonderful people who have helped me to find my way out of debt. Well spoken, kind and knowledgeable about all aspects of their work. So happy for this new chapter in my life and so very thankful for the people at National Debt Relief.
Reviewed Dec. 6, 2019
Everyone I spoke with today with National Debt Relief made it easy to understand the process and how this program can benefit me in clearing up my past debt. I was able to openly ask question about any doubt I may have had with my account new account.
Reviewed Dec. 6, 2019
VERY HELPFUL STAFF! National Debt Relief has several options for debt relief, including debt settlement, debt consolidation and consumer credit counseling services. Helps people facing financial hardships. THANK YOU FOR HELPING WITH THE PROCESS. I am truly thankful for the quick and efficient response from the Debt Relief program. All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgeable. I look forward to working with National Debt Relief to resolve my future debt free financial planning. Thank you National Debt Relief for helping me with these tough and nerve-wracking times. NDR answered all of my questions.
Reviewed Dec. 6, 2019
Customer service is very understanding, patient and help me a lot. They are all nice..now I can sleep good without thinking about debt. No more stress, I can save my money now. I feel I gonna have good future. Thank you so much.
Reviewed Dec. 6, 2019
Updated on 02/23/2021: I really liked the lady that I had talked to with National Debt Relief. She was really knowledgeable and she just seemed to help me out a lot. They took all of my debts, which I was paying $2,000 a month, and they put it all down into a $400 payment a month and talked to all my debtors, which really helped me out a lot. Working with them has done wonders. I'm able to live and eat.
Original Review: I was very nervous giving all my credit. But they made me feel at ease. Both Chanda and Jordan made things very easy and explained things so that I could understand. They took their time and went step-by-step. They worked with me on a payment plan.
Reviewed Dec. 6, 2019
I appreciate the help from Max and Christina. They were helpful, courteous and patient with me. I had a some doubts in the beginning but after discussing my pain points and asking questions, it was easy to see that this program was a right fit for me. I was happy to find out that my debt could be paid off quicker and with less interest. This came at a very critical time in my life when things were going crazy financially.
Reviewed Dec. 6, 2019
I had a wonderful experience with debt relief. You all are very professional and answer all my questions to the fullest. I would recommend you all to family and friends. Now that I contact you all I can relax knowing my debt's finally getting taking care of. And I can sleep at night knowing you all have my back.
Reviewed Dec. 6, 2019
Explained the process professionally and complete. Great employees. Would recommend debt relief to everyone. Great information. Hopefully I will be out of debt in less than forty two months. There will be no more credit cards for me. I just became a cash only man.
Reviewed Dec. 6, 2019
Everyone I have talked to has provided amazing customer service and treated me dignity and respect. I feel like everyone was incredibly helpful, kind, and patient. The experience, in my opinion, has been 10/10. If the quality of the debt relief is half as good as the experience so far, then I consider myself extremely lucky.
Reviewed Dec. 6, 2019
I knew I needed help with my financial debt I have. The people from National Debt Relief were a great help for me. If you have debt and don't know how to handle it, call these people and see if it makes sense for you too. I'm glad I did!
Reviewed Dec. 6, 2019
Updated on 09/28/2020: I had too many open debts and paying each one, it was more money every month than I could handle. I was working with a different company that didn't handle dealing with the debtors and National Debt handles all of the relations between their company and the debtors, which was helpful for me. Also, paying one lump sum every month was a big reason why I went with NDR. For the payment plan, I was given a number and I said that that would work. Working with NDR made life a little easier.
Original Review: I was apprehensive to call initially. When I did call, I felt very comfortable with Darius. He was very knowledgeable and put me at ease quickly. He walked my wife and I through the process and made us feel very comfortable. I would recommend that if you are thinking about it, you should at least call. I hope it finishes as well as the whole process has started so far.
Reviewed Dec. 6, 2019
Greg ** was very informative, professional and courteous. The welcome representative (I think it was Rachel) was very responsive and repeated some of the process when I did not hear clearly. Very polite and knowledgeable. Overall it was a good experience, since this is the first time I had worked with a Debt Relief Company.
Reviewed Dec. 6, 2019
Honestly, I was just shopping around trying to figure out the best product to be debt free. I received wonderful customer service from the representatives. This had me dedicated to do business with great service. I would like to extend my gratitude for Diane. Her caring spirit and great product knowledge was very helpful. Thanks for your patience and for all you do!
Reviewed Dec. 6, 2019
National Debt Relief lifted a heavy burden off my shoulders by accepting me in their program. My recent loss of employment and income due to a car accident created total financial uncertainty. I didn't know what to do or who to turn to. National Debt Relief is definitely my light at the end of the tunnel.
Reviewed Dec. 5, 2019
Great team. Customer service was great. They were very patient. I was worried first but after all I feel more comfortable. Each person was wonderful and they give me time to asked questions I was worried about. I feel so relief right now. Great customer Service.
Reviewed Dec. 5, 2019
While no one wants to take a deep dive into their less-than-stellar financial situation, Ezekiel made the process respectful and painless. He patiently explained the plan, the process, and the best way to get past my unsecured debt. He was kind and thorough. There is a light at the end of the tunnel.
Reviewed Dec. 5, 2019
Keith was very helpful this morning when I called. He went over Everything and made sure I understood the contract. He put me at ease. Eddie was also helpful and went over my information with me and the contract for the Legal Security Agreement. I am feeling relief!!
Reviewed Dec. 5, 2019
Easy enrollment process, friendly and patient customer service. Provided all the information needed and helped me find comfort in the idea of seeing some light at the end of the tunnel. Helped a lot with setting up the account over the phone in less than 24 hours.
Reviewed Dec. 5, 2019
I am feeling very relieved thanks to Nate ** and the rest of the team. They have helped me to start my journey to financial stability. I am understandably nervous to start this process, but Mr. ** has been available and very open with communication. Thank you!
Reviewed Dec. 5, 2019
My welcome call agent as well as Shawn ** did a tremendous job answering my questions and explaining the program in detail. They took the time to explain the program step by step which made a very stressful situation not seem quite so bad.
Reviewed Dec. 5, 2019
The staff is helpful and they help you understand your options and what it means for you to go forward in this program. I would recommend this to others so that they too can work towards starting out with a clean slate.
Reviewed Dec. 5, 2019
Our introduction to National Debt Relief has been informative and quick. Both Richie, Debt Specialist, and Iman, with Welcome, were professional and respectful. They both were informative and quickly answered all questions that we had. We were very pleased with how we were treated. We look forward to working with you in order to get back on track financially.
Reviewed Dec. 5, 2019
I am new to NDR so I can't say too much, yet. Both of the representatives I talked with were courteous & very helpful. I felt at ease talking to them even though it was hard for me to call. Sign up was easy but took a little time so they could get all my information. They are very thorough also. I am looking forward to this journey to my financial future thanks to the Specialists at National Debt Relief. I would highly recommend this to anyone having financial trouble.
Updated review: Dec. 19, 2019
It took a little, but it's all squared away.
Original Review: Dec. 5, 2019
At first, it was great. The rep who took my info was very helpful and walked me thru it. The first few months was a little nerve-racking, but then settlements starting coming in. After a year, still had creditors that hadn't been settled. They're getting $521 a month out of my bank account, yet still 2 creditors aren't being settled. Very fast to withdraw money to pay themselves or to add another fee to the 25% fee they were already getting. On my last call, they said the settlement wasn't being accepted, and the creditor was threatening legal action, and wanted the full amount. I said 'just pay it', but they refused to settle it for the amount to avoid it. Now I'm getting sued by the creditor. They sat on my money, and refused to safeguard me by listening to what I wanted.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Dec. 5, 2019
I worked with Wes **! He had the best attitude and put all my fears at ease! One of the hardest phone calls I have made and he made it painless! I will absolutely recommend National Debt Relief to others and if it is possible to request Wes! Thank you National Debt Relief for putting relief back in my life!
Reviewed Dec. 5, 2019
I thought it was going to be difficult trying to sign up for this program and trying to get the money up to pay for it, but “they made it very easy for me to make my payment and for me to be free from Debt“. Wow, it’s amazing.
Reviewed Dec. 5, 2019
Andre ** and the rest of the staff were very helpful and patient during the initial sign up period. I appreciate the care they took in signing me up for their service. I feel confident in using this service because of the time they took to get me started. - Ben
Reviewed Dec. 5, 2019
Wonderful experience. Hoping to relieve my stress. Interest and circumstances caused debt. I am divorced and my boyfriend refused to pay a court ordered case I won against him. This is upsetting to find myself in this position. I want to be free of my debt.
Reviewed Dec. 5, 2019
So far I have been pleased with the program and communication. It is difficult to be very specific since I have just enrolled in the program and am not sure of the effectiveness yet. I do however have high hopes.
Reviewed Dec. 5, 2019
The representatives helped me through the process of consolidating my debt. They were thorough and helped me to understand the process as a whole. They explained the whole process of the debt consolidation and what I can expect. They were open to any questions and making them available for any questions or concerns I may have in the future. I feel much better after discussing my options. Thank you.
Reviewed Dec. 5, 2019
I want to thank National Debt Relief for helping me during this time where I didn't know where I was going to turn for support. The staff prepared me for what I was going to be going through and it created an easy path for me to see light at the end of the tunnel of debt. Thank you.
Reviewed Dec. 5, 2019
Darius was very understanding of my situation and offered me a way to get out of my pending financial debt. I feel relieved that there's light at the end of the tunnel. I have nothing but good things to say.
Reviewed Dec. 5, 2019
Customer service is excellent... They are very helpful and ready to answer any questions that comes up. They also remind you of how important communication is... and makes sure that contact information is current and validated. Two thumbs up. Great to be a part of this program.
Reviewed Dec. 5, 2019
My experience with your representative was very professional and helpful in making sure I understood the whole process of everything (all documents and procedures) before the call end. This was very helpful for me. I feel good that I am and will be taken care of without the stress. I thank your company for this and look forward to working with you.
Reviewed Dec. 5, 2019
Jay was very informative and supportive from the get go. He was very clear about my options and helped me feel better about my financial hardship. Paige was right on top of everything when I spoke with her. She detailed everything for me so that I felt prepared for the following steps. Both agents were patient and thoughtful. I am so thankful for all of their assistance during this time with me and I look forward pay off this debt.
Reviewed Dec. 5, 2019
Great customer service and very good at informing person. The person who helped me to begin the program and was very knowledgable. The call back area was patient with me as I had other things going on at time of the call.
Reviewed Dec. 5, 2019
My process of this was informative and step by step. The people I was talking with were helpful with my questions and seemed to be knowledgeable. Please try this before doing something else. If the outcome is as good as the help it will be awesome.
Verl, we believe that you can succeed and become debt-free if you stay committed to the system and trust the process to work. Thank you for taking the time to share this with us and welcome to the National Debt Relief family.
Reviewed Dec. 5, 2019
Geri ** was the ultimate professional: knowledgeable, communicative, patient and made the customer, only after a few minutes, feel like she was a friend you've known for a long time. Enjoyed interacting with her. Felt comfortable and she spoke in a friendly tone. Immediately impressed. No showmanship or pressure. Follow up was exceptional. Answered questions simply and in a way that could be understood. Pleasant telephone etiquette. A real asset for NDR. Don't lose her. If I weren't retired, I'd offer her a job. She could likely excel at anything she strives for, even if she's from Brooklyn... haha. I am a retired newspaperman, having worked at a mid-sized daily/Sunday publication covering the three northernmost counties in NY, covering 3,200 square miles, for 35 years, the last 30 as editor-in-chief... Jim
Reviewed Dec. 5, 2019
I had a very good experience. The process didn't take too long at all. I look forward to becoming debt-free. Danielle did a great job explaining everything to me. The welcome call was nice too because it reintegrated what we went over.
Reviewed Dec. 5, 2019
I was very pleased with both agents that help me during this process. I am looking forward to be debt free and I will follow all your directions. I thank you for the expertise, communication and patience. Thank you.
Martha, we look forward to working with you to help you become debt-free. Please don't hesitate to take advantage of our agents' experience and know-how. They won't steer you wrong. Thank you for taking the time to leave a review today.
Reviewed Dec. 5, 2019
From beginning to end my experience was great with the help and explanations that were given about the program. Also, the step by step assistance in setting my account up was very helpful and made it very easy to complete.
Reviewed Dec. 5, 2019
Both ladies that worked with me were fantastic. They were both very patient with me and was willing and able to explain everything to me. I feel confident with my decision and it's all thanks to the two of them. One's name is Chantel **, I apologize because I forgot the other lady's name. I was driving when she called. Again, both very knowledgeable and were great at explaining the entire process to me.
Reviewed Dec. 5, 2019
Very polite and helpful, very very very very informative. Answered all my questions regarding fill out this survey. All questions were answered promptly and explained in detail. Krystna was super helpful and I am very satisfied with the call. Thank you very much.
Reviewed Dec. 4, 2019
The process was very professional. Tasha thoroughly explained everything and answered our questions. The follow up call was equally professional. We would recommend this service to friends who need it. Both individuals were patient and thorough. We were happy with the experience.
Reviewed Dec. 4, 2019
Very Professional and very helpful. I’m glad I called. The two nice ladies I talk to you were very patient and informed. And made me feel comfortable with what I was doing. I will refer your company to anyone I know that needs help like this. Again great job.
Reviewed Dec. 4, 2019
Great team that goes out of their way to help understand the program and help with everything you need to get the account set up, the debt program started, and assist in any way. They make it very easy, friendly, and positive to call and get started.

Reviewed Dec. 4, 2019
Eric was great in answering all questions I had and Nancy was great in welcoming me. They both were helpful in my decision to continue with the process. I still have to sign the original copy and return when received.
Reviewed Dec. 4, 2019
Called and enrolled to consolidate my debt. They were very helpful and this program should save me thousands. I was very happy with the way I was treated. The people I worked with made it so simple to understand and the electronic forms were easy to complete.
Reviewed Dec. 4, 2019
Thank you to National Debt Relief I feel free again. I was worry about my future but thanks to National Debt Relief give me a peace of mind. God bless National Debt Relief... I totally recommend. For your personal inquiry, you can trust on National Debt Relief...
Reviewed Dec. 4, 2019
Everyone was very helpful and explained everything clearly. All done by email. Could not be happier so far. Looking forward to good results. Thank you for your help and I look forward to getting the results as stated by company reps.
Reviewed Dec. 4, 2019
Joseph ** and Amanda ** were excellent today. They were very knowledgeable about the program and were both very customer service friendly and driven. They made sure I understood what they were talking about and continuously congratulated me on taking this journey to financial freedom. Kudos to them both! JOB WELL DONE!!!
Reviewed Dec. 4, 2019
Both Chanel ** and Jay ** were very informative and helpful for what I should expect and plan for with this new debt relief program. I felt that all of my questions were answered effectively and that they laid out all of my options effectively.
Reviewed Dec. 4, 2019
Nicole ** was very helpful. So was Shantel. Happy to be a part of this group. I feel lighter already. They were knowledgeable and understanding and got it all setup in about an hour or so. No complaints. I wish I had come here first.
Reviewed Dec. 4, 2019
The best customer service I have ever experienced, Michael is the sweetest, kindest, nonjudgemental person who immediately took control of my very stressful situation and for the first time in weeks I feel like things are going to be okay.
Reviewed Dec. 4, 2019
Great all around. Very helpful and knowledgeable. All questions answered. Informed on what steps to take in case I run into some problems. A great load off my mind knowing that in 48 months instead of some many years I will be debt-free.
Reviewed Dec. 4, 2019
Clinton was an amazing and patient representative. Great patience walking me thru procedure. Excellent reply time. Polite and courtesies. Representative who guided me through the welcome call needs to actually sound like she enjoyed her job, very disconnected in her manner and tone of voice. She was on task though.
Reviewed Dec. 4, 2019
Everyone did a great job assisting us. I would recommend you guys to our friends. Everyone was very patient with us when we ask to explain something we did not understand. Everyone was very kind to us as we one of their family.
Reviewed Dec. 4, 2019
The sign up was very easy to do. The account outline was easy to follow and My interface was Kirk ** did a very good job in my sign up. The second call to cover and check the application went very well.
Reviewed Dec. 4, 2019
It took me almost a month to get back to you after considering many factors to initiate the financial assistance I needed. Every person I spoke with was wonderful and willing to help with any questions I had. I will always feel comfortable calling you for any question or issue that arises. Thank You.
Reviewed Dec. 4, 2019
Everyone I spoke to was very friendly and helped me out very efficiently. Paul answered all of my questions I had. He was very knowledgeable in what he was doing. Worked around my schedule even when I was extremely busy.
Reviewed Dec. 4, 2019
Every part of this experience has been well explained and delivered. Navigating the website, filling in the information and submitting the form was extremely easy. The customer service was excellent. Every part of the application process was clear and well explained. Thank you for making this difficult process easier.
Reviewed Dec. 4, 2019
Was very helpful. Told me everything I need to know on this works. Told me how to get help if I needed it and how to find things on the website, gave me phone number to a help line. Very nice person. Very pleasant.
Reviewed Dec. 4, 2019
Everything was told to me clearly and in a way I didn’t have too many questions because majority of them were answered. I was spoken to in a reasonable tone and I was treated very well. And the amount of money I will be saving working with debt relief is great.
Reviewed Dec. 4, 2019
Both representative were very helpful and respectful, loved the experience. I hope they both get a raise. Looking forward. I will definitely will recommend National Debt Relief to my friends and family members. Hope you all have a happy holidays and happy New Years.
Reviewed Dec. 4, 2019
He was polite and made sure I understood everything. Thank you. I have also been very pleased with Marvo’s professional services. He has been very personable and professional and has taken the time needed to help answer our questions and aid us in getting our debt resolved.
Reviewed Dec. 4, 2019
Thoroughly explained every part of the program to me. Both Reuben & Mona were consistent with the information that I feel I needed. The legality of my debt was also explained and that $277.00 will be deposited to the savings account set up by the debt relief program and the $277.00 will be deducted automatically out of my checking account to secure this deposit.. Reuben also explained that I have control of the savings account and that I may deposit more funds above the $277.00 should I want to or am able, which may enable me to get out of debt faster.
Diane
Reviewed Dec. 4, 2019
Very clear, informative, and friendly representatives. Like the efficiency of computer program access and documents and the fact that most of necessary documents and programs are set up for me so quickly. Also, like the follow-up after speaking with first representative, which does a recheck and verification of information and allows more questions. Like quick access, friendliness and patience, and knowledge of representatives.
Reviewed Dec. 4, 2019
Amazing service by Frank **! He was extremely patient! I will refer National Debt Relief to anyone with credit problems! Such an amazing team of workers! Kind, patient, etc.... Thank you again for all of your help! We are so happy with the results!
Reviewed Dec. 4, 2019
The representative did an outstanding job explaining the program and answering every question I had. I felt that the representative was engaging and was prepared to answer my concerns. Program is easy to understand. I would recommend program to everyone in need to achieve financial freedom.
Gabriel, thank you for taking the time to leave a note today. We're very proud of our agents and the work they do to help our clients through the process. Thank you for recognizing their efforts.
Reviewed Dec. 4, 2019
Excellent customer service. Very prompt and accommodating. Explained the processes well at every step. Answered all questions in a timely manner. All customer service representatives that I spoke with were very well versed and had the ability to assist, regardless of whom I intended to speak with.
Reviewed Dec. 4, 2019
Darnel ** and the rest of the team were great and made me feel comfortable in my decision. This is a hard decision to make but I feel good about it. Process was easy once I made the decision to move forward. Thanks.
Reviewed Dec. 4, 2019
Best thing we have ever done. We can breathe a sigh of relief. Everyone we talked to were wonderful, kind and very helpful. I like knowing I can call anytime with a question and someone will be there to help but honestly I have no questions. Everything was answered before I asked. That is how helpful they are. Just wonderful!!
Reviewed Dec. 4, 2019
We just signed up today, and So far so good all reps were courteous, and professional they ensured that all my questions and or concerns were answered to my satisfaction. Looking forward to a successful debt relief journey.
Reviewed Dec. 4, 2019
Staff was very courteous and knowledgeable about the the program. I feel relieved I took the first step to changing my life. It's scary to be in financial debt; and to know that you have someone who is willing to help you is an amazing feeling.
Reviewed Dec. 4, 2019
They are so much help and the person that help me out was so much help. Thank you again Robert **. And I would highly recommend going with the company. I was stressing on how I would be able to pay all the debt off I had and they were the ones that reached out and told me, "It will be ok. We have your back." So once again thank you very much.
Reviewed Dec. 4, 2019
I had the privilege to have very knowledgeable team members from National Debt Relief help me through the process. I had my questions answered thoroughly. I would highly recommend them both to help me again if needed. The team members were very pleasant in their explanations. Thank you very much.
Reviewed Dec. 4, 2019
I am very pleased with the service I have received so far. Michael was very helpful and understanding. This is not something I am proud of doing, but it has to be done to get me back on my feet. I am looking forward to becoming debt free.
Reviewed Dec. 4, 2019
Hello. Each person that I have spoken to were very super friendly and answered my questions so that I can understand in full. They were helpful. They made it easy to comprehend and finish the task at hand. I would very much recommend other people to see if this program/services is for them.
Reviewed Dec. 4, 2019
You gave me peace of mind... priceless! I wasn't behind but I was stuck on the neverending circle of debt, use my cards, make my payments, then use them again. I appreciate the help of Theodore and Grace, they are greatly appreciated.
Reviewed Dec. 4, 2019
Everyone I talked with was friendly and nonjudgemental about my current situation. The processed was explained to me and made me feel at ease with getting the help I need. I would definitely recommend this to someone that was in the same debt I am in.
Reviewed Dec. 4, 2019
I was genuinely pleased with the level of courtesy and knowledge of all I had contact with. Their level of expertise was well demonstrated as they proceeded to explain ALL DETAILS about my enrollment. All of my questions were addressed and answered without hesitation. My thanks to you all for helping to eliminate my STRESS!
Reviewed Dec. 4, 2019
All people I talk to were very kind and helpful. Hope this will help me get debt-free. Thanks for giving me very good feedback on all things I asked about and were on point when I asked all questions. Hope to hear back.
Reviewed Dec. 3, 2019
Thank You so very much to Diana ** and Christina ** for all your help, time and explanations!!! I am truly grateful and I cannot wait to be debt-free!!! I look forward to not being so stressed or scared of my future being overwhelmed with owing any money to credit card companies!!!
Reviewed Dec. 3, 2019
Excellent customer service. They explain all the deals very well as also being very kind. I am very happy with the decision I have made and would recommend to other friends of mine that are looking for a program like this.
Reviewed Dec. 3, 2019
I so far am loving everything, and very hopeful of becoming debt-free. Everyone I have be in contact with has been very helpful and nice. They say that I will be debt-free in 36 months!!!! I would recommend this to everyone!
Reviewed Dec. 3, 2019
Got the help needed. Thank you. But will continue to use and keep updated with how things go with my account. I am interested to see how things go and if my accounts will be handled well as how I want them to be taken care of.
Reviewed Dec. 3, 2019
At first, I was so apprehensive to apply but Melody was so nice and she was able to explain to me everything. Tiara and Melody were so friendly and accommodating to my questions. I would recommend National Debt Relief for Good Customer Service.
Reviewed Dec. 3, 2019
The people two individuals who help me were very informative and very cordial in answering my questions and concerns. Made me feel comfortable in the process of getting me all the information needed for approval in the program. Would recommend company in an instant!
Reviewed Dec. 3, 2019
Good experience with getting started. Easy process, clear information. Nothing to complain about. If anything to request, get more louder phones. Seem to cut out. Other than that this was good. Would tell others. Noting else to say, thank you and happy holidays.
Reviewed Dec. 3, 2019
Compliment the Client Success Team Member I recently spoke with. On 12/3/19 about 4:00 PM or thereabouts, I called to clarify a question about adding an expense to the Debt Negotiation Agreement completed earlier today. I had several intervening phone calls and other interruptions before I could complete this but I really would like her managers to know how competent, informative, complete and mostly how kind she was. If there is any way to National Debt Relief to track that call and pass this along, I would appreciate it.
Reviewed Dec. 3, 2019
They help me a lot, answered all my question. My sister recommend me this program, is a great option for people like me that need some help getting out of debt in a short period of time the reduce your debt with lower payment that what I was doing now. Thank you so much for explained me everything.
Reviewed Dec. 3, 2019
Awesome customer service and respectfulness! Worked with me and the fact that it’s hard for me to answer my phone majority of the time. Emailed as much as they could so that I wouldn’t have to spend a lot of time on the phone. Never encountered a company in any sector like them!
Reviewed Dec. 3, 2019
Everyone was handle their work in a professional manner. The Person explained everything to me, we went over all the rules and regulations to me. Talking to them made me feel better in making the right decision to get rid of my debt. I would recommend this to my friends.
Reviewed Dec. 3, 2019
National Debt Relief's representatives were very nice, professional and helpful. They explained every facet of the process thoroughly. They walked me thru every part of it. My mind was put at ease and my anxiety level dropped immensely as we talked and finished. I would recommend them to anyone who needs help with their finances.
Reviewed Dec. 3, 2019
I just signed up for your services. At this point, Stephen ** thoroughly explained everything to me, and he was patient when I didn't understand something. The woman I spoke with from the Welcoming group was also very efficient and explained your services very well.
Reviewed Dec. 3, 2019
Everything went smoothly and customer service was excellent. I'm glad I chose this company to help consolidate my debt. I recently retired and was not sure what to do but they helped answer all my options and questions I had.
Reviewed Dec. 3, 2019
Very good experience. Very enlightening. I would recommend it to anybody who need help. The customer service agent was very patient and also informative. Thank you guys for everything. Have a good day. Also I hope things go well for my husband and I.
Reviewed Dec. 3, 2019
Thanks for everything you do for me. I appreciate it and is very easy to understand. This is a good thing for me, a new start to get back to normal. Everyone was friendly and helpful with everything that we did and helped me understand how everything works.
Reviewed Dec. 3, 2019
I felt quite comfortable when speaking with someone over the phone from National Debt Relief. Jay ** and Jordan ** were two very nice Representatives that I had the pleasure of speaking to. Jay's personality over the phone made me switch from the 1st Debt Consolidated Program that I was going to go with to the National Debt Relief Program. He made me feel comfortable with asking him questions and he was quite knowledgeable. He was very patient in answering all of my questions and I appreciate that to the utmost! I feel the same way about Jordan **!
Reviewed Dec. 3, 2019
Great job for helping me. I would recommend y'all to a friend, thank you so much. I really appreciate y'all business. Thank you. I feel better now be glad when I am out of debt. Don't never want to get into this shape ever again.
Reviewed Dec. 3, 2019
Jamel and Taylor were both patient and kind as they walked us through the National Debt Relief program. You can tell they want you to succeed and are giving you all the tools you need. I am excited to work with them and will have no hesitation recommending them to others in the same situation.
Reviewed Dec. 3, 2019
Everyone was super helpful and kind. I feel a sense of relief after talking with them. I was drowning in debt and they gave me a solution that works for my family. They answered each question I had calmly and didn’t judge.
Reviewed Dec. 3, 2019
National Debt Relief is a quality company who is working with me to resolve my debt. They are very professional, and they do not make you feel worse than you already do about your situation. The process was very simple and easy to navigate.
Reviewed Dec. 3, 2019
A giant weight has been lifted off my shoulders. Thank you so much! Everything has been so easy and a wonderful experience. I would definitely recommend to anyone! I have no idea what I would do without the help of National Debt Relief.
Reviewed Dec. 3, 2019
The people I spoke to were very friendly and helpful. From start to finish they were professional and kind. They made me feel comfortable about my decision to finally jump in and resolve my debt problem. Answered all questions and thoroughly explained the process. I’m excited to finally repair my credit and get my financial situation back on track.
Reviewed Dec. 3, 2019
Anthony was Very helpful, pleasant and knowledgeable. Made the entire experience pleasant and quick, he answered all of my questions and was very helpful assisting me with setting up my online acct.. I would definitely recommend this company to friends.
Reviewed Dec. 3, 2019
I am ever so grateful for National Debt Relief for all that they were able to do for me! I can't wait to start making my payments and getting my debt paid off and back on track! Thank you to all those who helped me, I don't think they understand how much I appreciate them!
Reviewed Dec. 3, 2019
I had concerns on my credit cards and the enrollment with National Debt Relief was beautiful. I liked it. The negotiators are excellent, and I do what they told me. The payment plan is okay, too. I'm halfway through the program already and four got paid off -- I have three more to go. Since working with them, my credit score has been going up a little.
Reviewed Dec. 3, 2019
Rep. Eli was very helpful and patient in explaining the process. I will recommend your services to family and friends. I like the idea of going online and checking my accounts and calling me for approval of a settlement. Thanks for assisting me with my problem.
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