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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 127 Reviews 24835 - 25035
    Verified purchase
    StaffProcessTransparency

    Reviewed April 5, 2019

    Safia explained everything to me in great detail - she is very patient and knowledgeable and makes you feel at ease with this not very pleasant experience of financial hardship. Everything went smoothly so far and I am comfortable with the process so far.

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    Verified purchase

    Reviewed April 5, 2019

    My credit cards were not moving every time I made payments. I contacted NDR and everything went well. They worked with me on a payment plan and it has been pretty good since then. Having lower payments on my debt consolidation helped me and I'm happy with everything.

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    Verified purchase
    StaffProcess

    Reviewed April 5, 2019

    Everyone was nice and very helpful. The process was easy and they helped with every step. I am grateful for all the help and thankful to get another opportunity to get my finances in order. Thank you all for all that you do.

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    Verified purchase
    StaffProcess

    Reviewed April 5, 2019

    Everyone has been very helpful and professional. They have made sure I understand the program and have the tools I need to get going and succeed. Followup has been great. Everyone seems to communicate with one another and I am excited to get started.

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    Verified purchase
    Staff

    Reviewed April 5, 2019

    I felt relaxed and that I wasnt alone after speaking with your team. I feel like there may be a light at end of my tunnel. Thank you. I was under so much stress that it was affecting my daily life. Again, Thank you. I have hope.

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    Verified purchase
    Staff

    Reviewed April 5, 2019

    My husband and I had a very pleasant experience while applying and are very satisfied in our results. Every person we encountered was super helpful. We are so hopeful now to see a light at the end of the tunnel that once was nonexistent.

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    Verified purchase
    StaffTransparency

    Reviewed April 5, 2019

    We went through every page of paperwork and he explain each one for me so I understand what each page mean. And he was in no hurry and once I had to ask he made sure I could understand what he was explaining to me. I was very please with him and the company for helping me out.

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    Verified purchase
    Customer Service

    Reviewed April 5, 2019

    Roy was a pleasure to work with. I am nervous about the process, but I am hoping for a positive and timely outcome. The welcome call was reassuring and a good experience. I am grateful for this opportunity and hope others will reach out for help to release the stress of debt.

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    Verified purchase
    Staff

    Reviewed April 5, 2019

    My overall experience was great! Everyone has been very pleasant, knowledgeable and reassuring. All of my questions were answered and I feel very confident and comfortable with my decision. This was a very difficult step to take but I’m sure I made the right decision.

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    Verified purchase
    StaffTransparency

    Reviewed April 5, 2019

    It’s a tough situation to find yourself in. The help I received has been greatly appreciated. The individuals I have dealt with have been thoughtful, encouraging, and informative. This was a perfect no hassle, clear, and complete way to handle turning around my situation. Could not be more pleased and at ease, after deciding to take this step.

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    Verified purchase
    StaffProcess

    Reviewed April 5, 2019

    I would like to thank National Debt Relief representatives Crystal and Brianna for their great assistance. The enrollment to the program was easy with very informative, helpful and useful information. Crystal and Brianna were very friendly and patient, explaining every detail of this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2019

    My husband and I have both been impressed with the professionalism of every representative that we corresponded with by phone and by email as we began the process of debt settlement. This is not a place we had wanted to be at in our life right now with overwhelming debt, but we’re thankful for the opportunity to move forward and to make a decision that will benefit our family in the future.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 5, 2019

    Thank you for the great customer service and thorough explanation of this process. We have been very satisfied with Jeremy ** and the other team members that have helped us thus far. The detail of what we can expect during this process has been top notch!

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    Verified purchase
    Staff

    Reviewed April 5, 2019

    Both ladies that I spoke with (Cass and Camilla) were very professional and courteous. Doing things like this is a hit to your pride. But they both were very thoughtful. Cass couldn't have been better! She calmed my nerves and made me realize that things like this happen and I shouldn't feel ashamed. It may be her job to say things like that, but it helped me regardless.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 5, 2019

    The ladies I spoke to absolutely made my experience impeccable, the customer service is off the chart amazing, they explain everything very easy and simple and will work with you for different payment options. Gained my trust 100% from the moment I spoke to Nilsa.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 5, 2019

    Joseph was very patient in answering all my questions, even to scheduling multiple phone calls and allowing me to do my own research. He was very encouraging, and not pushy at all, and basically exemplified all that I've heard about the program.

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    Verified purchase
    Staff

    Reviewed April 5, 2019

    So far the people I have spoke with are very nice and helpful. They make sure they have the information they need to communicate with the creditors. Then they will work to get the job done, and all parties are satisfied in the end.

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    Verified purchase
    StaffTransparency

    Reviewed April 4, 2019

    I’m am so relieved and the team helped me to set up my debt and walked me through and the patience’s of the both team. And now I will have a peaceful mind and I will be worried for only one payment and I will be debt free in 39 months.

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    Verified purchase
    Staff

    Reviewed April 4, 2019

    I am so relieved that I did this. The staff is very friendly and thorough in explaining everything in detailed. Very patient and understanding. I highly suggest the legal benefit, it is truly a peace of mind. In three and half years I will be debt free.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    Everyone is very nice. They are helpful with all questions. I have received fast responses to questions. Very informative and went through all paperwork step by step. Everything was done electronically for a fast painless process. I'm looking forward to working my way of our debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Honestly, I was a little hesitant with talking to someone live on the phone about our information since I know many scam calls are out there. Atif our assigned Certified Debt Specialist with National Debt Relief was extremely understanding and sent over an email before talking in great detail to very his information. He was very helpful in understanding our options and answering our questions. We are grateful to be on a better start of becoming debt free.

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    Verified purchase

    Reviewed April 4, 2019

    Didn't care for the several repetitions of reading and listening to the long paperwork --- I know, - you gotta make sure it's all clear--- from my research 50% off my credit charges is exceptional (mentioned several times). But if I'm offered only 25%, I can only assume that's not a sincere final negotiation.

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    National Debt Relief
    Response from National Debt Relief
    Hello Stanley,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.

    Verified purchase
    Staff

    Reviewed April 4, 2019

    I have been very satisfied with the promptness of National Debt Relief. They have answered any questions and concerns I may of had. They have provided me with all the information I need to follow my progress and stay in touch with them.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 4, 2019

    Just starting the program and everyone that I have had contact with has been friendly, helpful, and pleasant. So far I would have no problem referring a friend. The process was easy and explained well with each step. I was asked multiple times throughout the initial sign up about questions as the representatives wanted to ensure comfort and full understanding.

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    Verified purchase
    StaffTransparency

    Reviewed April 4, 2019

    The agents that I spoke with were very helpful and explained everything very well. They made me feel reassured that this is the best way to go. They helped me fill out all of the forms and create the necessary account to process my payments. Thank you for your help.

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    Verified purchase
    Staff

    Reviewed April 4, 2019

    There has been great initial service setting it up. Teneesha ** was very informative and friendly. She was also patient with my questions. I hope my whole experience is as great as it has been with Teneesha. I look forward to getting out of debt and hopefully soon.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    My experience working with Tatiana and Elizabeth was wonderful. They were professional, answered all of my questions, sensitive to my hardship, offered ways that they could help, and helped me better understand the program and put my mind at ease. Will definitely recommend to friends and family. Thanks so much!

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    Bill ** is awesome... He helped us thru the entire process and made us feel that we had made the right decision to go with NDR. The "Welcome" was great and really appreciated going over everything again. We are looking forward to a debt-free life in the near future. Thank you, Bill and everyone at NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    This experience has been better than I expected. The customer service representatives were very knowledgeable and helpful. Seem to care and I think have really helped me. I would recommend National Debt Relief to all of my family and friends. A worthwhile endeavor.

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    Verified purchase
    Staff

    Reviewed April 4, 2019

    My experience was great. I was hesitant and scared but all employees made sure I knew exactly what the program was about before deciding to join. They went over everything twice with me and I saw the contract in writing while they read with me. Made me much more comfortable.

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    Verified purchase
    Staff

    Reviewed April 4, 2019

    Dan answered all our questions and was very patient and kind. We were able to set up the appropriate program to ensure our success. We were also very pleased with the paperwork. We are not computer whizzes and one was patient and helpful. He took his time and was very efficient.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    Joseph ** was very knowledgeable and accommodating. Without his guidance and expertise I would not have signed up for this program. He made the process easy to understand and complete from beginning to end while maintaining a professional relationship. I look forward to continuing our work together.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 4, 2019

    Happy to be on the road to being debt free. Would recommend you to anyone. Very helpful to me. Cannot wait to be free of debts. Everyone I spoke to was very courteous and explained the process very clearly. Thank you very much.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 4, 2019

    Just signed up with National Debt and thus far good experience. Very nervous about this process. Appreciate the professionalism of the staff I have dealt with thus far. The process was explained in detail and all questions answered. I am ready to conquer my debt with the help of National Debt Consolidators.

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    Verified purchase
    Customer Service

    Reviewed April 4, 2019

    Thanks for the info looking forward to becoming debt free. Id like the online access and customer service for my account thus far, I feel you guys will be able to answer and resolve any questions or issues moving forward.

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    Verified purchase
    Staff

    Reviewed April 4, 2019

    Great experience with National Debt Relief. At 61, I did not think I would have to ask for help with my financial situation. They made me feel like I was not a failure but just a person who hit a hard spot in life and needed assistance. I feel like now with NDR in my corner, I can move forward with hope. Every representative I came in contact with was professional but understanding.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    Both gals I spoke to were very professional and made sure I understood everything. I was taken step by step through the program. Now everything is set and ready to go. Let the savings begin. I am glad there is a lawfirm for representation as well. It's a little daunting to know I will possibly be dealing with debt collectors. I appreciate the script that is provided to help me throughout the process.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 4, 2019

    We were trying to pay off our debt but the insurance fees were just astronomical. We couldn't get off from underneath the debt when we were paying. In fact, we were paying slightly over what the amount is due and then the interest would be more than half of what we were paying. One day, my husband saw a National Debt Relief commercial on TV and then we kept seeing it. So we decided to finally call them. The guy that we talked to, his name was Angel, helped us a lot. So far, we're still working on our program. We had three different debts entered into it. One has been completely done but we're still working on the second one.

    While the reps I talked to were impressive, it annoys my husband when they call once a month and ask if there have been any changes. I tell them that there haven't been any changes. We're still in the same situation. Still, the payment plan that was set up for us was doable because it is what I assume we were paying before for the three debts that we had. The problem, however, is that sometimes the dates that they have scheduled are a day or two before we get our paycheck. In fact, there have been three times where they've called us to say that the payment didn't go through. We told them that it's because we didn't get paid yet.

    Despite these issues, National Debt Relief has made things a lot easier with trying to manage some money. We don’t have to worry about those debts anymore and trying to include them into everything else that we're paying. We just have to think about that small fee that we have to pay twice a month. Given our experience, we recommend this company.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    I do not know if this program will help?. By knowing and by way its staff explaining it, I am getting more and more confident because of the program. I think probability has a chance. Thanks to Eva **, I know she understood my problem.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 4, 2019

    From the time I called your service and talked to Scott it was easy as pie, he explained the whole process. He gave me a sense that he knew what he was talking about, no glitz and glamour just the information I needed in a way I could understand. He did not mind taking all the time I need to understand what we had to do. I was very impressed with the whole conversation.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 4, 2019

    Excellent customer service. The operator spoke clear and precise. I would recommend this service to anyone in debt. I wouldn't change my opinion for the world. The operator explained every line precisely. Thanks a lot for the great service that I received.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Pleasant experience. I spoke to Greg ** who was very knowledgeable and made me feel very comfortable. Also the welcoming call was friendly and both ended making me feel very comfortable in helping me with my debt. I cannot wait to get started to see the difference.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Had a good experience and everyone answered my questions thoroughly and gave me all the information I needed. Excited to get myself out of debt and to start to build a positive financial future. Expecting this program to get me to where I need to be so I can buy a house.

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    Verified purchase

    Reviewed April 4, 2019

    My experience thus far has been extremely positive. I had tried previous companies but they declined to work with me due to my debt and income ratio. I am looking forward to being debt free with the help offered to me by National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Amazing customer service. Fast and honest people. I had no doubts this would be the thing I could do for myself. I couldn’t believe how easy they made it for me. I thank all of them for being promoted and to the point.

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    Verified purchase
    StaffProcess

    Reviewed April 4, 2019

    The intake to the program seemed ok, sounds like a good program. I am seeking to be debt free asap and they seem to be able to help. The people signing me up were very nice and very confident of their company they are representing.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Great service from both the representative who helped me 1st as well as to welcome representative. I would like to think Mr. Henry ** for the time and patience he had with me, as well as the welcome rep. And to think that I was not going to answer your call but I needed you guys and I hope everything works out for me, Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 4, 2019

    Shelley was very professional and knew what she was talking about. She didn't have to put me on hold and ask her supervisor any questions to get me the answers I needed. I felt that she had done this many times and felt confident that she could help us. She also was very patient and professional when I couldn't take a call due to my job or my husband's medical situation. She always managed to call me back at an agreed upon time when I could talk. I really appreciated her help and professionalism while I was in a panic over my husband's health and finances. Thank you!

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    Verified purchase
    StaffTransparency

    Reviewed April 3, 2019

    Very professional, informative, and courteous service, from start to finish. Myles was extremely helpful, made sure we understood everything, and followed through on everything explained and/or promised. I look forward to becoming debt free! I will recommend this service to others.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed April 3, 2019

    My decision to contact National Debt Relief was a very difficult one to make. However, I researched National Debt Relief and found them to be the number one debt service out of the top 10. I finally made my phone call and after speaking with them, I soon felt so much better about getting myself out of debt using their help and guidelines. The program was laid out for me and then each step was explained in detail with any questions that I had being answered as we proceeded. I am very pleased with National Debt Relief and how my situation is being handled. I know I will feel debt relief when I have completed the program and am able to live again without such a burden sitting on my shoulders. Thank you National Debt Relief!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 3, 2019

    Mr. ** was extremely professional, friendly and informative. He notified me and walked me through the information and gave me the best possible debt relief. In making the welcome call Mr. ** reassured me of options and made me feel that National Debt Relief has my back.

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    Verified purchase
    Process

    Reviewed April 3, 2019

    I am ashamed that I have brought myself to this place. It's not easy to admit you've made mistakes with finances. To ask someone for help, in a world where only the strong or blessed get a second chance. This is my second chance. I thank Denzel and Rose for assisting me in this process and I can't wait to be out of this mess. To enjoy the fruits of my labor, rather than always wanting more and then struggling with less.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    I am so thrilled with how professional and considerate each person has been with me as I have gone through the process of setting up an account to decrease my debt. I will be forever grateful to this company and especially Andrew, for assisting me today. I am now on the road to better budgeting and handling of my income. Thank you so much, NDR. :)

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    Verified purchase
    Customer Service

    Reviewed April 3, 2019

    From the time I pick up the phone and said I need help it was so smooth and I started to feel that I can get out debt. They went through everything thoroughly on all the documents so you understood what you were signing, I’m beginning to breathe again. Thank you.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 3, 2019

    Both individuals I spoke to today were very professional and non-judgemental. They were both willing to answer any questions I had. They both were excellent as they walked me through the intake process. They made the process much easier on me.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    It was very comfortable. They did not make me feel less of a person for being in debt. Very understanding. Very empathetic. I appreciate they treat you like a person that made mistakes but they’re trying to make it right.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    They've done a great job so far. I am just starting out with them but everything seems good and they are very attentive. They were recommended to me by a friend and I would have no problem recommending them to others.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed April 3, 2019

    I filled out an online inquiry. The next day, I received a call. Unfortunately I missed the call. I was able to call back to speak to someone. They answered all of my questions and fully explained the process. My husband and I are excited to see the improvement to our finances. We are nervous about the impact to our credit score, but know that it will improve once we graduate the program.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 3, 2019

    I just want to say thank you to the people I spoke with regarding my financial issues. When I first called the gentleman I spoke with was very professional and knowledgeable. He was able to answer all of my questions. I was nervous at first but as he explained the process I was able to feel more comfortable. I really believe the company is legit in helping me. I will recommend this program to anyone I know who may be in the same situation. Everyone I have spoken with is awesome. Thank you so much everyone.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 3, 2019

    Very professional & courteous; cared about helping me to get out of debt. They explained everything carefully where I could understand the program. I am so glad that I called NDR for help. Again, they were very professional & courteous.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    The agents that I spoke to were all very polite and helpful, especially when it came to walking me through documents and assisting me with the signage. I appreciated not having to "dial 1, dial 2, dial 10..." and was able to get through to a real person without any delays.

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    Verified purchase
    Transparency

    Reviewed April 3, 2019

    I am just starting the program. But, just starting I feel confident about the progress I will make with National Debt Relief. Sam ** took the time to explain everything about the program from top to bottom. I look forward to the program and the help they will provide.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 3, 2019

    Everyone I spoke to from start to finish was both knowledgeable and understanding. Joel and Athena were professional and allayed any concerns I had. I appreciate the Transparency of the process as well as the incredible customer service I've experienced through this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2019

    I was hesitant with my initial phone call having never been through a credit consolidation. After speaking with Mike **, he put me at ease, educated me and made me feel confident in my decision with his understanding and reassurance.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    Great very helpful staff and I really appreciate it and I will definitely recommend to my friends about my experience on enrolling at NDR National Debt Relief, it’s an amazing experience, thank you guys for your help and good service.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    Nick was awesome to deal with. He answered all my questions and helped me get my debt repaired. I am so glad I signed up with National Debt Relief. It's definitely a sigh a relief. I don't have the weight on my shoulders from debt anymore!!! I highly recommend this company.

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    Verified purchase
    Staff

    Reviewed April 3, 2019

    The support that I have received from National Debt Relief was extremely helpful and professional. They were able to work around my busy schedule and they gave me a sense of importance and respect. I would highly recommend them to anyone who is having issues with an overwhelming amount of debt. Thank you.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 3, 2019

    Very thorough and helpful. Have good communication and was very patient with me through my entire registration process. I appreciate the time he took to walk me through the contract and explained everything to me before I signed anything. Would recommend.

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    Customer ServiceTransparency

    Reviewed April 3, 2019

    I've been enrolled in their program since August of 2018. After just over 8 months they have failed to bring me one offer from any creditors that I have. I've called several times looking for updates and am routinely told that they're either working to get an offer accepted, or do not have an update at this time. Back in November, I called to let them know that I've settled one account on my own by calling the creditor directly and did not feel that they were acting in my best interest.

    My account was canceled without my approval, either verbally or written, I found this out when a check arrived from their partner bank. Called to find out what happened and was told that I canceled my account which was not true at all, but that it was fine as I could have the account reinstated and have the money pulled back. Against my better judgment I agreed. A couple days later I received yet another check, this time for less than what I sent back.

    I was told that there was a "human error" and that I should again send the money back to them, but could not get an explanation as to why the check was short. So that brings us to today (4/2019). Called yet again to get an update and was told that "they're close to getting an approval to accept a lower amount with BOA". I asked what close meant and was told that they're waiting on a negotiator to accept an offer on my behalf.

    I asked what the dollar amount was and was given a much higher number than what BOA offered me a couple days ago, explained this to the person that I was speaking with and was told "it's a much better offer, but should hold off on accepting it." Asked why and was told that I enrolled through them and they have been working for 8 months and have not yet been paid for their work as they are performance based. I reminded them that I've now settled two accounts without them, for much less than they're able to get approved.

    I was then transferred to a manager who wanted copies of all settlements that I've made to date, which I emailed as requested. After looking them over he said he was going to "remove them from the program" and close out my account as I violated the terms by contacting my creditors directly. Asked where this was in my contract and was told that it's not in the contract but based on my behavior I am no longer enrolled in their program... again. I did their job for them twice since they failed to deliver and am being kicked out of the program? Really? Please consider other options before enrolling with them. They go after larger debts first as their paychecks are dictated by what they save you, if anything. Your best interest is not in mind.

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    National Debt Relief
    Response from National Debt Relief
    Hello Brian,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 3, 2019

    Chris was a huge help. I had been avoiding mail, the phone, you name it. I had even try to get ahold of other agencies with no result because they worked only within business hours. When I looked up NDR and saw that you were open outside of my nursing hours, I decided to give it a try. The competent, efficient, professional, and downright soothing experience I had gave me the motivation to keep moving through the process from start to finish. I have difficulty with follow through and I found the process to be easy enough to follow through. With that I am now telling my other friends and family about it. I'm excited for what the future holds!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2019

    From the first person I spoke to, to the last I was treated with respect and dignity. I never once felt uncomfortable and each representative was very informative. No matter what situation you're in, don't hesitate to call. It will be worth the quick 15 minutes!

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    National Debt Relief
    Response from National Debt Relief

    Tyson, thank you for sharing this with us today. It's difficult enough dealing with debt without having to also experience the added strain of feeling judged. We're happy to hear that our agents handled this situation with tact and sensitivity.

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    StaffProcess

    Reviewed April 3, 2019

    The clients have made this process go smoothly and they have been really great to work with in getting my debt issues resolved. I look forward to working with this company to obtain debt freedom. I would definitely recommend this program to anyone in need.

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    Staff

    Reviewed April 3, 2019

    Representative was very helpful and patient. Her attitude was overwhelming. It is nice to be able to speak to someone who has such knowledge about her job. Natl. Debt should be very proud of their organization and employees. Thank you.

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    Staff

    Reviewed April 3, 2019

    As a grandfather and on Disability I have create a large amount of debt, Anthony ** was a great relief to talk to. He responded quickly and arranged a program to relieve my debt. The team NDR are #1 fast friendly and the quality and commitment to provide relief was great.

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    StaffTransparency

    Reviewed April 3, 2019

    I received an application about National Debt Relief in the mail. I responded and spoke to one of your agents - Andrew **. He very respectfully and efficiently helped me. He took his time to explain and help me feel assured and he walked me through every step of the process in applying. I feel better now. Thank you.

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    Customer ServiceStaffProcess

    Reviewed April 3, 2019

    I'm glad to have joined this program. The team really knows what they are doing and help out and make sure you are content and happy and find the best solution. It's great. I'm going to be so happy once all this is over and wont have to look back at something like this again. Great customer service. Thank you.

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    StaffTransparency

    Reviewed April 3, 2019

    Everything was explained in a professional and easy to understand way. They were able to address any concerns or questions that we had. We were also provided contact information for anything that may come up in the future. The way our funds and the process of paying off our creditors is better than any other option I was able to locate.

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    StaffProcess

    Reviewed April 3, 2019

    I have been treated with the most respect by both representatives that I have the pleasure speaking with. I feel like I was treated like a real person and not like a problem. I would really recommend this program to anyone that I know is struggling.

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    Staff

    Reviewed April 3, 2019

    Both resources were professional, kind and concerned that I understood everything I needed to know to make critical decisions on my finance condition. I found both ladies very easy to talk to and very friendly which certainly helped.

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    StaffProcess

    Reviewed April 3, 2019

    Joseph made me feel comfortable and less uneasy when going through this process and making this huge decision. I appreciate his honesty and knowledge. He has made this easier for me. It has asked me for forty words and I want this to make it back to him. Please make sure he receives the thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 3, 2019

    Very streamlined. Got right to the point and made the process extremely easy. Was respectful and professional the whole conversation. Explained everything very thoroughly and by the book and left me with no questions needing answered. No holds or wait time for anything. Straight to the point through and through.

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    StaffProcessTransparency

    Reviewed April 3, 2019

    It has been a great experience! The staff were courteous, patient, knowledgeable and non-judgmental. The process in the setting up in the program was easy. The documents or the agreements were explained and they asked questions if it was understood before moving on to the next. The online account set up was easy as well. Contact information were provided. Thank you!

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    Reviewed April 3, 2019

    I can finally get a good night rest knowing that the National Debt Relief program gave me a second chance at building my financial future, I can finally have a peace of mind and take my life back into control all thanks to the National Debt Relief!

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    National Debt Relief
    Response from National Debt Relief

    We can only imagine the relief you feel now that you have a plan to rebuild your finances and get back on track. We'll be with you the entire way helping you reach your goals. Thank you for taking the time to share your story with us, Tiffannie.

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    Customer ServiceStaff

    Reviewed April 3, 2019

    They were very helpful in the setup of my account and the paperwork was easy to e-sign and get returned so they can get me on track to a debt free future and it’s nice having the creditors call someone else instead of it interrupting my workday.

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    ProcessTransparency

    Reviewed April 3, 2019

    I am very happy and pleased with the decision my husband and I made to get out of debt NDR. They were so there for us with the process and explained everything to me about the entire process and answered all of our questions. We are now on our way out of debt and it feels great!

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    StaffProcess

    Reviewed April 3, 2019

    The associates that helped me were very helpful and guided me through the process. I would recommend it to my friends I will continue to be hopeful through process. I feel confident they will represent me well and help me with my debt.

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    Customer ServiceStaff

    Reviewed April 3, 2019

    The customer service agent, Nikki **, was top notch! Her knowledge of the services that the organization provides as well as her professionalism were superb. Every question that I had, was accurately and immediately answered to my satisfaction. This is a difficult situation to have to experience and Ms./Mrs. ** was sensational and made the experience pleasant. I will recommend your organization to anyone who needs this service without hesitation.

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    National Debt Relief
    Response from National Debt Relief

    Carey, we'll be sure to recognize Nikki! Thank you for sharing this with us today. We're glad to hear that your experience was so overwhelmingly positive.

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    Customer ServiceStaffTransparency

    Reviewed April 3, 2019

    Everyone was very informative and patient. I appreciate it under these stressful times. They communicated every step of the way and let me ask questions. I liked that they recommended a welcome call to go over everything. Thank you Ariana and Kathleen.

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    Customer ServiceStaffProcess

    Reviewed April 3, 2019

    I contacted them due to a hardship and just not being able to make it and the response and process was easy. I got to deal with same person the entire process and answered all my questions. Highly recommend them.

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    Customer ServiceStaff

    Reviewed April 3, 2019

    Customer Service is top of the line! People are very polite, Angel and Crystal ** helps me with all my questions. Definitely a great decision to enroll on debt settlement program with them. I’m very happy with my decision. God bless to both of you!

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    Customer ServiceStaffProcess

    Reviewed April 3, 2019

    I just enrolled in this program and they have been very helpful with everything so far. The initial call was very thorough as well as the welcome call thereafter. I would definitely recommend this program to friends and family or anyone in need of financial assistance.

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    PriceStaffProcess

    Reviewed April 3, 2019

    We've had a lot of illness in our family and I had some credit card debts and I needed help getting rid of it. I looked at National Debt Relief's rating and the enrollment process with them was easy. The gentleman I talked to was awesome. We are still in the process of the program and they are settling my account so that I can pay them off and be done. We've gotten some accounts settled and paid off. The program has worked for me and it has been a relief because right now, my husband has some very major health issues and I have some as well. One thing off my plate is worrying about paying off the debt. My interaction with the debt negotiator has been awesome. The people really understand what we are dealing with and the frustration and they've been very kind and very compassionate.

    I am very comfortable working with National Debt Relief. It took away a lot of stress. The cost is very fair and as far as the payment plans, we just discussed what would be good and what time of the month, and they let me make the choice. They are willing to work with me especially if I have to miss a payment for whatever reason.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    The representative spoke too fast for me to understand over the phone. As a result, he had to repeat himself often. I'm from the South and we talk much slower! In the future, the representative should slow down. He or she knows what they are saying and likely say it all day long. To us on the other end of the line, we are trying to absorb and process everything he/she is saying.

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    ProcessTransparency

    Reviewed April 2, 2019

    So far, my experience has been excellent. From start to finish, I was explained and walked through the entire process and all was thorough. I eagerly await my progress in the next four to five months. I would definitely recommend this to all my friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 2, 2019

    Ahmir has been great throughout the initial phase of signing up for the program. He’s been patient and informative as I could expect from someone in this position. My welcome call was very friendly and informative as well. She was able to explain everything clear and concise. Looking forward to working with National Debt Relief.

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    Process

    Reviewed April 2, 2019

    Outstanding experience from beginning to end! My wife and I look at our experience with Debt Relief as an early Christmas Present. Process was quick and every step easy to understand. Thank you for making our lives better! We recommend this to everyone as the responsible way to financial freedom.

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    Staff

    Reviewed April 2, 2019

    Great experience!! Friendly staff, easy to navigate--super excited to be one step closer to debt free. Would recommend to friends and family. Smiling from ear to ear knowing this will be taken care of in 6 months.

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    Customer ServiceStaffTransparency

    Reviewed April 2, 2019

    All of our questions were answered. The staff member we spoke with knew and explained everything in the best way possible. Took his time and made sure we understood 100%. Great customer service and friendly staff. Everything was explained word for word and every so often we were asked if we had any questions.

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    Staff

    Reviewed April 2, 2019

    Both Steve and Kim were both patient and considerate as well as professional and knowledgeable. Although she didn't let on about it, I think Kim had a cold and was not feeling well but soldiered right on through it. I would gladly speak with both again and recommend them to my friends.

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    StaffProcess

    Reviewed April 2, 2019

    Both representatives were professional. All my questions were answered thoroughly and timely. The manner of speaking is very important to me as a person who deals with customers on a daily basis and both were professionals in their presentations. With them guiding me through the process of debt consolidation, I know that I made the right choice.

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    Customer Service

    Reviewed April 2, 2019

    Atif and Bianca that I talked with were well versed in all the questions that I had. They were willing to answer any and all question in a timely manner. I really hope this helps me get my debt taken care of in a timely manner. Thanks.

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    StaffTransparency

    Reviewed April 2, 2019

    Both Nathan ** and Brandon were exceptional agents. Both explaining clearly how National Dept Relief works and remained very, very patient with me with some of my redundant questions. I always enjoy speaking to agents that have a sense of humor while still remaining professional. Personally, I don't have much confidence in someone when I feel as though they are reading from a script. If you can't explain how your company works or how to solve a problem without reading it off and not thinking for yourself, maybe you should find a different kind of job...my opinion. Both of the young men, most everybody is younger than myself, did superior counseling the days they spoke to me. They deserve a raise! Keep up the great works guys!

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    Verified purchase

    Reviewed April 2, 2019

    This plan helps my wife and I get out of a debt hole that was caused by illness. We tried to juggle bills, but it became overwhelming to us. National Debt Relief offered us a fair and reasonable alternative. Thanks again.

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    Transparency

    Reviewed April 2, 2019

    I really appreciate the help that we have received. It was very much of relief that we need to move on with our life. Our appreciation is not going to be able to explain in a letter but it will make it very much appropriate to say thank you for all your guys' help.

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    StaffProcess

    Reviewed April 2, 2019

    All around experience was a good one. No the parties were very knowledgeable of the program and did an excellent job making sure I understood have everything worked. They also explained how this program would help me get out of credit card debt fast. Would rate the experience an A++. Thank you again!!

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    Customer ServiceStaffProcess

    Reviewed April 2, 2019

    Brenda ** was extremely friendly and helpful. She answered all my questions and never seemed frustrated with me asking so many questions. I've started the process with National Debt Relief and so far everyone I've talked to has had great customer service!

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    Staff

    Reviewed April 2, 2019

    So far very pleased. Everyone has been very helpful. They all made it very easy and I didn't have to do much to get started. Can't wait to get my finances in order and out of debt. Thanks for the help so far.

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    Verified purchase

    Reviewed April 2, 2019

    Going through this experience has been the most mentally draining experience and decision in my life. I can't believe that I let my debt so out of control, with no end in sight. NDR has made me see the light at the end of the tunnel.

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    StaffProcess

    Reviewed April 2, 2019

    I worked with two personable, helpful, thorough, and understanding individuals to get set up in the program. My questions were answered with patience and kindness, and I am both relieved and excited to have a workable plan for my situation.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    I am just getting started but I am happy with the customer service and friendly staff so far. I am looking forward to settling my debt in a much shorter time period than I would have without NDR, and for less money overall.

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    StaffProcessTransparency

    Reviewed April 2, 2019

    Great. Sam ** and Ed ** were so very helpful, patient, explained everything so well. They both are a great asset to your company! As I am not savvy with computers they were very helpful walking me through each part of the program.! I feel a total sense of relief! Thank you!

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    Staff

    Reviewed April 2, 2019

    Good company, good people. No doubt that this company have a high reputation & very accountable. Thank you for helping me and lots of people too. It's a great honor knowing your company. People like me can have a peace of mind now. Surely I will highly recommend your good company. It's really worth it. I can't thank you enough for the great help, effort and patience.

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    Customer Service

    Reviewed April 2, 2019

    I am absolutely satisfied with their assistance on my case. At first, I was reluctant to call them thinking that I will be turned down but I was wrong. I would recommend them to my friends. Thank you so much.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    They were very helpful solving my debt and answer all questions I had. They were very polite and understanding. They helped work me through all the paperwork and the things I didn't understand. They gave me all the phone to help if I had a problem or didn't understand something.

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    ProcessTransparency

    Reviewed April 2, 2019

    The process was much easier than expected. Everything was explained carefully and all my questions were answered fully. I am so excited and hopeful about my financial future. Debt is such a burden, and it's nice to be working with a company who genuinely cares to help those who struggle with finances.

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    StaffTransparency

    Reviewed April 2, 2019

    Great experience. Rep was very knowledgeable. Explained everything very clearly. I didn't have any questions at this time but she provided contact information for me to use later. She verified all personal information with me and was very pleasant. I look forward to becoming debt free.

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    Staff

    Reviewed April 2, 2019

    Both agents were professional and compassionate. They explained everything throughly including the the debt consolidation process, the dedicated savings account, legal representation, options with creditor contact and online tool. Additionally, encouraged my questions. I am thankful for the positive experience, as this is a stressful situation.

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    Customer ServiceTransparency

    Reviewed April 2, 2019

    This company seems to sincerely care about your debt and helping you to resolve it. My questions have been answered thoroughly and honestly and I have been advised to entertain all options to settle my debt and to do what is best for me! The communication has been stellar! I recommend this company 100%!

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    Staff

    Reviewed April 2, 2019

    Great experience. Dwayne ** and everyone is very understanding and helpful! He was very personable and did not make me feel uncomfortable. Although my debt may not be much they have been super helpful and non judgmental about the whole thing.

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    Process

    Reviewed April 2, 2019

    Jasmine and Paul have been great through this process. All my questions answered and I was always reassured this is the right decision for my family. I was always respected and given 100% attention. I look forward to finding financial relief.

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    Price

    Reviewed April 2, 2019

    Thank you. I really hope this all works out. I am really unsure because I have never missed payments before but the creditors have treated me really bad and raised my interest rate to a point where I can no longer make the payment, maybe my kids won't keep asking why we are so broke. So excited for that aspect and a brighter future.

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    Customer ServiceStaffProcess

    Reviewed April 2, 2019

    I had incredible help setting up my account thanks to Lonnie **. He helped me feel comfortable and supported throughout the entire process. I can't say how thankful or appreciative I am of all of his help! I also had a really great welcome call (I forget the name of my representative! But she was WONDERFUL!) Overall, this was the best client service I've experienced in a very, very long time. Thank you so much to the team to helped me through this!

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    Customer ServiceTransparency

    Reviewed April 2, 2019

    Jason and Laura have been so helpful in explaining everything and answer any questions that I have had thus far. When I have emailed in a question it was answered right away by Jason and when talking to him and Laura they would stop and explain things to me.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    Waseem ** was EXCELLENT! He made you feel safe and secure, warm and compassionate to add. I had just experienced Phone Scamming/Fraud and I'm still very new to the feeling of distrust so to feel comfortable speaking with Waseem and even more importantly, believing him to be who he said he was, speaks volumes as to my comfort level and the security I felt from start to finish. Waseem ** is DEFINITELY a good one to have on your Team! In addition, Andrew who did the Welcome Call was also very friendly, courteous and made the call run smoothly. I would HIGHLY recommend Nat'l Debt Relief to ALL. Thank you and Let's Do This Johnny!!!

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    National Debt Relief
    Response from National Debt Relief

    Michelle, thank you for sharing your experience today! This is an outstanding endorsement of our agent and we will recognize him for his efforts! Welcome to the program and we wish you the best of luck.

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    Process

    Reviewed April 2, 2019

    This company made it easy to start to pay off my debts. I am confident that I will be successful without feeling overwhelmed. The whole process so far has lowered my stress level and gave me another option other than bankruptcy. It is going to be easier for me to keep track with all the debts in the same place.

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    Customer Service

    Reviewed April 2, 2019

    Not being able to pay my credit cards and having a lost income, I sought out services from National Debt Relief. They provided me with their debt consolidation service and the enrollment process was easy, which was done both over the phone and online. At this point, I'm three quarters into the program. They have good customer service and it was fairly easy to get ahold of someone if ever I had questions. They were able to negotiate the credit cards for me and stop the collection calls. With the payment plan, I thought it was gonna be a set payment each month. But when they negotiated with the credit cards, there was more money than what I was told I was gonna be paying each month. Nevertheless, NDR was able to help me with that.

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    StaffProcess

    Reviewed April 2, 2019

    My experience with National Debt Relief was outstanding. Everyone that we talk to was very knowledgeable and polity. They went through every step with us, and made sure that we understood everything that was in the process to help get us out of debt. We would definitely recommend this company to anyone that needs help with their debt.

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    Process

    Reviewed April 2, 2019

    The process is an all or nothing commitment. It forces people to have financial discipline going forward, no excuses. A solid budget is required & I have been working on my 2019 cash flow already. So that helped me provide a solid cash flow statement dedicated to hopefully graduate in the program.

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    Staff

    Reviewed April 2, 2019

    Javier helped me a lot by clarifying everything... He also helped me work it out to keep one card that I really need to keep for my business. Nate's listening to my concerns recent flooding In Nebraska helped me finally sleep.

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    Staff

    Reviewed April 2, 2019

    I was able to reduce my debt with an affordable plan with no time. I was relieved when I found out what I was really getting into. Didn’t believe it at first but with the help of Debt Specialist Luis ** and the other welcoming representatives I felt I got out of that deal WINNING.

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    ProcessTransparency

    Reviewed April 2, 2019

    They explained everything that could happen, and went through with the process thoroughly. Still kinda doubting about it since they stated that my credit score would go down for the first stages of the process and that there would be a chance that your creditors would sue you. But I just trust the process since they went through everything and explained clearly. They even have lawyers that would help you on the process if ever your creditors sue you.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    This team really put you at ease, they are experience, professional and most of all caring. I really believe that they have my best interest in their hands and will do everything possible to help. I was happy after making that call.

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    Staff

    Reviewed April 2, 2019

    Everyone I've spoken to were great associates. They helped, and answered any and every question. It was a lot easier having them actually describe everything and walk you thru everything to let you know what's going on. Speaking to associates that know what their talking about makes it A LOT easier.

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    Customer ServiceStaff

    Reviewed April 2, 2019

    NDR representatives are very friendly, so helpful and informative. Will answer all questions in depth. I feel like they care about me and my family and our financial woes. They cover all the bases above and beyond. I didn’t think a solution like this existed. I would certainly recommend these people and this program.

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    Staff

    Reviewed April 2, 2019

    I wanted to get rid of some of my credit card debt and my experience with National Debt Relief has been excellent. I have been in the process of debt consolidation with them since last August and they are paying off my credit cards. We have made very good progress and it is moving along at a reasonable pace. The payment plan they have me on is very reasonable. National Debt Relief is wonderful. It is the medical I had to concentrate on and the credit cards got out of hand, but they've worked very good settling with the hospital people. They've settled two accounts for me already in just a short time and I'm very happy with them.

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    StaffProcess

    Reviewed April 1, 2019

    The specialist was very professional, knowledgeable, and patiently answered all my questions. I feel confident that I am taking the right course of action. The process has been easy so far, and the help I’ve received makes me better-prepared to handle creditors when they start calling.

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    Verified purchase
    Customer Service

    Reviewed April 1, 2019

    Javier and Eli did an amazing job explaining everything to me. I am glad they were able to answer all of my questions and give me contacts for when I have more. Thank you for helping me get one step closer to financial freedom.

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    Customer ServiceStaffProcess

    Reviewed April 1, 2019

    The overall experience was above expectations. Adam really helped me with all of my questions. The welcome call was quick and easy, though I do not remember the guy's name, he was very professional and helpful. I am ecstatic with the performance of this program and hope to be debt free in less than three years.

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    Staff

    Reviewed April 1, 2019

    Thanks to National Debt Relief for helping get the ball rolling so that my wife and I will become debt free. The staff we dealt with were very caring and knowledgeable. It gave us some peace of mind knowing we have some guiding us through this. Thank you!!

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    Process

    Reviewed April 1, 2019

    I want to extend my gratitude to Catalina and Krystal for walking me through the application and program process. I have been drowning in debt and did not see a way out. This program is going to help me finally be able to buy a home for my two daughters and I. Thank you for helping me start my debt free life.

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    National Debt Relief
    Response from National Debt Relief

    Ann, it's our pleasure working with you to reach your goals. This is just the beginning but the next 24-48 months will be an exciting time as you make progress. Please call us if there's anything we can help you with.

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    StaffProcessTransparency

    Reviewed April 1, 2019

    Everyone has been very helpful and understanding. I was embarrassed to even ask for help but everyone I have talked to has been very helpful and understanding. I was explained how the program works in detail and made sure I was aware of the entire process.

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    StaffProcessTransparency

    Reviewed April 1, 2019

    Good friendly service. Clear understanding. Can't wait to see the overall results. I like the program so far. I would like to thank everyone that I had contact with. Everyone was very nice and helpful. 5 stars. Will recommend your program. Thanks again.

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    Customer Service

    Reviewed April 1, 2019

    I was that person who didn't see a light at the end of the tunnel with my debt. Having debt collector calls are very stressful and thinking that I had to get myself out of my debt alone since I was the one to get into my financial situation. I was very skeptical about calling but I did my research because I needed the extra help. I chose NDR because they are the #1. I spoke with Antione and just the outstanding customer service, any questions I had got answered and if he didn't know he would reach out and find it for me. I just started my program today and I am so ready to change my financial situation! So thank you NDR!

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    Staff

    Reviewed April 1, 2019

    Very helpful and polite and professional. Made sure I understood everything. Would recommend to friends and family. Quick to get in touch with. Very respectful and helpful. Helped take the pressure off. Thank you for your help. Timothy and Ed were great.

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    StaffProcessTransparency

    Reviewed April 1, 2019

    Teddy ** was very helpful and thorough, he walked me through the program step by step, explained every paragraph, and allowed me to ask questions when I needed further instructions. He is very professional and kind. Much appreciated his help. I would highly recommend this service.

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    Verified purchase

    Reviewed April 1, 2019

    I am happy with the service. I am receiving for debt relief program. They are saving me money and working towards being debt free and being able to save money for my future. Hope everyone who needs help considers it.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 1, 2019

    Everyone was so helpful and explained the program very clearly. All of my questions were answered and I was never made to feel bad about my situation. It was tough to call and face what I was going through but glad I did and had the help.

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    Verified purchase
    StaffProcess

    Reviewed April 1, 2019

    Very well pleased with everyone I spoke with today in assisting with debt relief. The process was easy. Everyone took their time with me explaining to the ins and outs of the process. Now I'm my way to becoming free of debt.

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    Verified purchase
    StaffTransparency

    Reviewed April 1, 2019

    Great experience with representatives. Very known of services offered. Both the representative and the welcome representative was very patient and clear when explaining my contact and options available to me. I am very pleased. I recommend NDR to anyone that needs help with debt relief.

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    Customer ServiceStaffTransparency

    Reviewed April 1, 2019

    Survey. Enrollment representative Warren talked a bit too fast and it was challenging to understand everything he said. I appreciate that he was sensitive to me being at work and trying to speed things up for that reason though. The welcome call from Viola ** was clear and at a good pace to comprehend all that she said.

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    StaffProcess

    Reviewed April 1, 2019

    Great service with Miss **. She provided with kindness and was very professional. She gave me so much info on the awesome program and tolded me that I would be receiving more info in mail to keep and sign for the creditors for their info.

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    Verified purchase

    Reviewed April 1, 2019

    NDR was a big help. I really wanted out of that debit. Want to thank NDR for helping me out. I would recommend friends who are in debt like I am. I have been looking for a debt solver to no luck. Want to thank you so much.

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    Customer ServiceProcess

    Reviewed April 1, 2019

    I was treated with the utmost respect and courtesy during the whole process. I am starting to feel more comfortable that I can get out of this mess thanks to National Debt Relief. Wish I would have called sooner. Thank you!!

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    Process

    Reviewed April 1, 2019

    Kudos to Ruben and the National Debt Relief company!!! They made the process so quick and easy. I can already feel my stress level lowering!! I can't believe how easy it was and how much money the program will be saving me. As well as being debt free in less than 5 years! Do not hesitate to use this top notch company!!

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    Staff

    Reviewed April 1, 2019

    Gabriel ** was a very helpful person. Helped me in a time when I was in need of help and made feel very comfortable. I am very that this will help solve some of money problems. Monique ** was helpful when completing everything.

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    Customer ServiceStaffTransparency

    Reviewed April 1, 2019

    Dave ** was great. Had a great experience. He explained very well and quickly. Did not waste my time. Set me up with the right documentation, email, and phone numbers. Emails came through promptly. He was very polite and courteous and answered all my questions.

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    StaffProcess

    Reviewed April 1, 2019

    Very nice and easy to understand. I would recommend this program to anyone. I was informed of everything I needed and was asked if I had any questions. I feel very comfortable with this program taking care of my debt. I will be debt free in 3 short years.

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    ProcessTransparency

    Reviewed April 1, 2019

    So far this has been a great experience. Henry ** explained everything to me in a clear and concise manner. I feel comfortable with the process and look forward to getting this started and completed. This is a difficult time but I feel better that this is a solution to our unsecured debt.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed April 1, 2019

    Great customer service. Anthony was great helping me explain the program and Paul ** was awesome and friendly, very easy to answer to their phone calls. It was no stress at all and the whole thing was an easy transaction. Thank you guys!

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    National Debt Relief
    Response from National Debt Relief

    Jose, it's our pleasure working with you to reach your goals. Please let us know if there's anything else we can help you with.

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    StaffProcessTransparency

    Reviewed April 1, 2019

    Great service and very honest appraisal. I feel confident with this program. Personnel gave me every opportunity to ask questions and explain as they went through the program requirements. They are the highest rated program and that's why I chose them.

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    Process

    Reviewed April 1, 2019

    I got injured and Work Comp told me that it ain't worth fixing me, and the medical insurance I've been paying for kept denying treatment. My doctor kept trying to get me an MRI, but their doctor said that I didn't need it. I am gimping around and not able to work much. I needed help and I gave National Debt Relief a call. They did a credit report and I turned a bunch of stuff over to them to negotiate a settlement. I asked my questions and the first guy I talked to talked me through how the program works, and I told them that we do it. I downloaded the forms and signed them. I emailed all the stuff to him and they've been handling it.

    I am somewhere in the middle of the process at this point and I have settled several of the debts already. They are not completely paid off, but NDR settled about a third of them. They contact me when they have a settlement and I contact them and say, "Yes, that sounds good. Make it happen." At first, I wasn't at all comfortable working with the program because I would rather have been able to pay all my debts, but I'm comfortable with them. They told me that I was gonna need the extra amount of dollars coming out of my account. I set up a pay period for the payments to come out of and it pulls out of my account just like automatic bill pay. I'm happy with everything. They've been handling the program and I haven't had a problem with them at all. Working with National Debt Relief has given me a little more peace of mind as well as a lot less stress. I'm also happy with the customer support that I've received.

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    StaffTransparency

    Reviewed March 31, 2019

    We just enrolled with National Debt Relief. So far, everything seems very professional and efficient. Also, everything seems very transparent. Hope this all works out for everybody. We have never done anything like this before.... We're nervous, but hopeful. Thank you so much.

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    Price

    Reviewed March 31, 2019

    This company is very misleading! They tell you in the beginning that they can save you half off your debt, while they add a percentage for their profit that brings the debt back up to only $1000 less of what you owed from the start! Leaving you with destroyed credit score, and not able to get approved for anything else in the future until you pay to have your credit repaired! Totally not worth it! Regret, regret, regret!

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    National Debt Relief
    Response from National Debt Relief
    Hello Nicole,
    I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    Unfortunately, we can't find you in our system. Please contact us to discuss in more detail. Thank you.

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    Staff

    Reviewed March 30, 2019

    Bruno and the other representatives that have assisted me while setting up my account were knowledgeable and made sure I understood everything before allowing me to agree to anything. I look forward in working with them again. Thank you very much.

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    Staff

    Reviewed March 30, 2019

    I have had an amazing experience thus far. Everyone has been extremely helpful and have given easy to follow directions every step of the way. I am so grateful for this help and look forward to becoming debt free soon!!

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    StaffProcessTransparency

    Reviewed March 30, 2019

    Customer care team explain the program very clearly and precisely to my understanding and I was very pleased with the service provided. It's very reassuring to know that I have someone on my side to help me through this process and to be able to pay my debt and be able to live without worry and know that I will be able to rebuild my credit.

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    Staff

    Reviewed March 30, 2019

    The service rep was very professional and really helpful. Was not pushy in any way and made sure I understood every aspect. I would recommend this service to a friend or colleague. I'm very satisfied with the service so far, thank you.

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    Staff

    Reviewed March 30, 2019

    It was difficult at first to ask for help but after swallowing my pride the team was wonderful and encouraging! Now I'm on my way to success! Thanks!! My recommendation for anyone that is struggling with debt give them a call.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 30, 2019

    The instruction was very clear and helpful. All my questions were answered clearly. I followed the instructions and open all the emails with no trouble to complete the tasks such as e sign documents, setup portal account and upload signed document in the portal account.

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    Verified purchase
    Staff

    Reviewed March 30, 2019

    Very detailed oriented. Thorough and compassionate. Hope this is one of the best decisions of my life. I will try to honor my commitment and to refrain from getting credit from anyone else. I hope this settles my debt now and forever.

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    Customer ServiceStaff

    Reviewed March 30, 2019

    The company was very considerate and understanding! Easy to converse with. Once approved, I felt some anxiety, but mostly relief! Thank you for helping me thru this hard time??? I am a bit worried about the creditors response. I knew within a few minutes, that I was approved!

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    Customer ServicePriceStaffProcess

    Reviewed March 30, 2019

    Enrolling with National Debt Relief was quick and easy. Everyone that I talked to was perfect, very well-spoken, and knew what they were talking about as well as how to help people. When I had problems moving my payment from one week to another, I just called them and they would change the date and that would be it. National Debt Relief did pretty well and everything they told me about the prices worked out perfectly. Now, I'm almost done with the program and I’m very satisfied. It has made life easier.

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    Staff

    Reviewed March 29, 2019

    The person I talked to was very nice and ran through everything that I needed to know. They were very nice and I didn’t have any problems talking to them. I’m grateful for the help to get rid of my debt.

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    Customer ServiceStaffTransparency

    Reviewed March 29, 2019

    Everyone I had contact with (via email and the phone) was very patient, nice and professional. They took me through the entire process, explained everything, they answered questions and made every step very clear. I definitely made the right decision and I am excited. Thank you!

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    Customer ServiceStaff

    Reviewed March 29, 2019

    I was very hesitant in calling National Debt Relief. When I first called I was not comfortable talking to the representative that I had on the phone. I said that I would call back if I decided. I felt very discouraged. I again called back and was very happy that I got someone who I felt was not judging me for calling. After a few minutes of discussing all the options and clarifying my questions of this program, I decided to take back control and signed up with this program. It was scary at first knowing what would happen next but I feel with the support of National Debt Relief Success Team, my situation will be better in the long term. Thank you to Theodore who was very helpful and most of all compassionate and understanding.

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    Verified purchase
    Staff

    Reviewed March 29, 2019

    Both Lindsay and Josh were really patient and helpful. We are senior citizens and appreciate the guidance we received, and are looking forward to getting out of debt and enjoying our retirement. We would definitely recommend your firm to others who may need help. Thank you for everything!

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    Verified purchase
    StaffTransparency

    Reviewed March 29, 2019

    Bryton is a great representative! He did not rush me through anything. He knew I was on the road when we were going over the agreement, and kindly waited until I could pull over to a safe spot to discuss the documents. He went over everything in a clear, precise manner. He always asked if I understood everything and if I had any questions. He put me at ease about my debt, which I have been stressed about for so long. Thank you so much Bryton! Also, my welcome representative was just as kind, caring and careful in explaining everything to me. I wish I could remember her first name, but just know that she took great care of me, as well.

    Great experience, thus far, and looking forward to clearing my debt! Thank you!!!!

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    Customer ServiceStaff

    Reviewed March 29, 2019

    Good experience, Mr. Timothy ** was sufficient in helping us with our debt. The welcome call was a good experience as well, well handled. I would recommend your service to anyone. I feel we were handled by professional, experienced people which showed they work for a professional company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 29, 2019

    Very honest. Representatives take the time to answer all the questions you ask. Representatives are very understanding of what you are going through and encourage you all the time to ask questions. The system is very well organized and provides a peace of mind to know you are in good hands.

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    Verified purchase
    Staff

    Reviewed March 29, 2019

    Both of my team members were very professional and courteous. They answered all my questions thoroughly and was able to complete my paperwork in a short time. I would recommend National Debt Relief to anyone looking for a way to become debt free.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2019

    Both representatives made this process very easy. This can be a stressful time, and they put my mind at ease. The representatives were able to answer all of my questions. Overall, both reps were very helpful and easy to work with. I look forward to settling my debt using this program.

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    Verified purchase

    Reviewed March 29, 2019

    I just enrolled with National Debt Relief program and just talking to Diana ** gave me a sigh of relief... I hope that I will be able to pay off my obligations sooner so I can be free of debt. Thanks for making me feel better and have peace of mind in the coming days.

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    Verified purchase
    Customer ServiceProcess

    Reviewed March 29, 2019

    Thanks guys!!! You really did a great customer service and I am really happy to be with you now. I will recommend you to all my friends. You are a good solution for our problems. Your program is really awesome to finish our debt. Thanks again!!!

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    Verified purchase
    StaffProcess

    Reviewed March 29, 2019

    This was a very easy and straightforward process. Both representatives I dealt with were very professional and very helpful. I look forward to working with you over the next couple years. Thank you very much. I would recommend NDR to anyone that needs help with debt relief.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 29, 2019

    After doing substantial research on how to get my debt under control, and months of apologizing to creditors for being unable to pay my bills due to an unexpected financial hardship, I called and applied to participate in debt consolidation through National Debt Relief. Their agents were professional, thorough, and answered every question I had. I feel confident that my 30 month program will result in me being debt free and able to move on with my life. Stay tuned for future updates.

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    Verified purchase
    StaffProcess

    Reviewed March 29, 2019

    Both reps were very thorough in explaining the program and helping me enroll. I look forward into solving my debt problems with this agency. If all goes well my wife will also be enrolling once I am able to complete the program.

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    Verified purchase
    StaffProcess

    Reviewed March 29, 2019

    I felt relief and looking forward to start the program today. Agent support and patience was there 100%. I am supportive for this program to help seniors just like me. I just want to continue working and enjoy the time left with my family. Thank you.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 29, 2019

    I would like to give a huge thank you to George ** for helping me through the National Debt Relief program process. George explained the process very clearly and answered all my questions with ease. Thank you to other staff who helped with completing my process and explaining in further detail the closing process.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 29, 2019

    The process was extremely convenient and straight forward. The debt specialist was meticulous in getting my wife and I educated and enrolled (Vanessa **). The subsequent welcome call conducted by Keith was very detailed and answered my questions as we walked through the program.

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    National Debt Relief
    Response from National Debt Relief

    Donald, thanks for taking the time to leave feedback today! The people on our team are among the best in the business and we'll work with you as you continue your journey towards being debt-free. Please keep us updated on your progress.

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    Staff

    Reviewed March 29, 2019

    I want to thank you all for helping me out. You have made my day. Keep up the teamwork. Thank you Michael **. Even though we played phone tags for about a week but we finally got it done. Thank you. And Keep up the wonderful and excellent work.

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    Verified purchase
    StaffProcess

    Reviewed March 29, 2019

    Daniel ** and Wayne ** are outstanding professionals who made the painful process of my debt relief comfortable, understandable, and a smooth transition. If I had know it would be such an easier process, I would have completed the process earlier. I have already recommended others to National Debt Relief due to my wonderful experience.

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    Verified purchase
    StaffProcess

    Reviewed March 29, 2019

    The representative was very efficient and informative as well as quick with the process which I like. Great work. I would recommend National Debt Services to friends and family. I’m excited to start paying off my debt and National Debt has helped incredibly.

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    Verified purchase

    Reviewed March 29, 2019

    I am happy so far with National Debt Relief with what debt they have reduced. Talking with Shomari ** helped a lot in making it easy to understand. Shomari ** helped me work through the figures, which took some time for me.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed March 29, 2019

    The team helped me feel welcome and responded quickly. I already feel the huge weight of debt lifting off my shoulders. I would recommend this to anyone that feels they are in over their head with debt. They answered my emails and calls right away and gave me great customer service. Any questions I had were answered and explained thoroughly.

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    Customer ServiceStaffProcess

    Reviewed March 29, 2019

    Pleasant and informative conversation. The lady that spoke with me was pleasant and informative, and when I had questions, she was satisfactory. She went over the entire program and made sure I was informed.

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    Verified purchase
    Process

    Reviewed March 29, 2019

    I was extremely anxious to start the process, but both Aaron and Stephanie helped ease my mind and both were so informative that I felt comfortable with my decision. I look forward to completing the program knowing I once and for all will have the security knowing I won't be leaving a bunch of debt for my family to take care of, should something happen to me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 29, 2019

    Everyone has been so kind and helpful. Wonderful customer service and great at explaining everything. Already feels like a giant weight has been lifted off my shoulders and I’m very much excited and looking forward to seeing some progress. I can’t thank you enough!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 29, 2019

    Everyone who I spoke with was very friendly and welcoming. They were sure to go over all of the material and answer any questions I may have. I feel very confident in National handling my needs. I'm confident that I am on a successful path to financial success.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 29, 2019

    The service was great and the explanation about this program is fabulous. Everything I hear about is good for me. Now I can finally pull everything good is my credits and make my project the best way. Thanks for everything, Simon. Great services too.

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    Verified purchase
    StaffTransparency

    Reviewed March 29, 2019

    Chris ** was extremely helpful. He calmed my fears down. I am still a little scared. I guess the unknown is scary. I should have never let myself get into this situation. The second person that I spoke to seemed to be New & could not explain anything. However, Chris did get me in touch with someone that was more experienced.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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