National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 12, 2019
Everyone was very pleasant and understandable. I would recommend National Debt Relief to everyone that has a difficult situation and need help to improve their current financial situation. The process was very simple and understandable. Also everyone explained everything and was very knowledgeable.
Reviewed April 12, 2019
Joshua is very professional when it comes to explaining matters about the everything. Very pleasant to converse with. Entertains my queries with regards to the number of months and bi-weekly payments. He is very accommodating in giving the necessary informations.
Reviewed April 12, 2019
Very well explain and the agent is very nice and explain everything in Details. Atif explain everything word for word each line. I was hesitant in the beginning. The process is very easy. We are hopeful that this will go as plan.
Reviewed April 12, 2019
Amber was very courteous and answered all of my questions or concerns I had. She told me what steps that are taken as far as the account that is set up and the monthly payments I'll be paying. I was very relaxed at the end of the call.
Reviewed April 12, 2019
I had a great conversation with Terrance. He was very professional. I think he is a great employee. I will refer many people to your program. Thanks for the help. I hope this is the chance I get to get debt free.
Reviewed April 12, 2019
Everyone was very helpful and pleasant and answered all of my questions to my satisfaction. They also told me not to hesitate to call if I have any questions regarding my account. My agreement was actually sent to me twice because the first person I spoke with did not explain things to my satisfaction and I rejected the initial call but the second welcome call went very smoothly.
Reviewed April 12, 2019
I had a wonderful experience talking to the representative that helped get me approved for the consolidation. He was very easy to speak with and was knowledgeable about what his job is. The welcome representative was also very nice and had gone over my information again to make sure it was correct. Would recommend to anyone.
Reviewed April 12, 2019
Both of the representatives I worked with were very knowledgeable and answered all of my questions effectively. I was satisfied with the service and now have a good understanding how the settlement will work in my favor. I am excited to resolve my debt and save money at the same time.
Reviewed April 12, 2019
Just the thought of becoming debt free is such a relief, emotionally. I am on a fixed income and this program will enable me to be able to do something besides just pay bills. Once I am free of my credit card debt, I hope to be able to do some traveling as well as participate in some of my hobbies. Thank you.
Reviewed April 12, 2019
My initial enrollment has been excellent so far. My assigned agent was very sincere and provided helpful service for a such a difficult sensitive matter. So far so good, the outcome will determine the validity of the program. Very friendly customer service overall.
Reviewed April 12, 2019
All of my questions were answered and the reps were very friendly. I am looking forward to getting out of debt in a shorter amount of time than I was expecting. I am new to this program so I don't have any positive or negative reactions yet but hope that everything goes smoothly.
Reviewed April 12, 2019
To finally admit your debt is very hard but they made me feel comfortable in doing so. Thank you to Mr. ** and the rest of the team that helped me. I would highly recommend this process and route to friends in need.
Reviewed April 12, 2019
I had a very positive and meaningful experience with you company. The representative I worked with was informative, patience and conscientious. All my questions were answered with accurate knowledge of the program goals and objectives which led me to make the decision to join the National Debt Relief Program.
Reviewed April 12, 2019
I am so Happy now and I will be able to sleep much more calmly now. Thank you so much. Special thanks to the people I talked to, they were amazing, they cleared up my questions and explained all of the process from the very beginning. Thank you.
Reviewed April 12, 2019
I had little to no hope prior to speaking with the Enrollment Dept., and the Legal Team Department, and thought I might lose my home due to uncontrolled bills. The Team Members, Alton ** and Edward ** (legal team), were very knowledgeable and professional and helped ease my concerns. They were there to walk me through the entire process while holding my hand. I now have hope!
Reviewed April 12, 2019
Nick was great! He had a great sense of humor and answered all my questions, and let me tell you I had a lot. I'll be writing him a thank you letter when I have completely finished the program with National Debt Relief.
Reviewed April 12, 2019
The associates were very knowledgeable and helpful in explaining and answering questions. Everything was done in a very timely manner. They made the entire process very comfortable. They were very respectful, with no judging. I am very thankful for their assistance.
Reviewed April 12, 2019
Updated on 06/12/2020: The enrollment process was pretty easy. I was able to do it in about an hour. They were pretty friendly. They're doing what they promise, which is reducing my debt load.
Original Review: Relief. Finally getting rid of the debt that we accumulated over the years raising 3 kids and suddenly having a reduction in income. Trying to do the right thing and continue to pay off the debt, but sometimes you need help.
Reviewed April 12, 2019
Joshua enrolled me in your program. He was very professional and personable. He did not rush me during our phone call and allowed me the time I needed to ask questions, review all information, and provide him with my information. He made me feel very comfortable with my decision and I am well pleased. I spoke with Vanessa on my Welcome Call and she mirrored Joshua in every aspect. Their kindness and respect towards me was an added surprise and extremely appreciated. As a result, I have the upmost confidence in NDR and I am excited about the outcome NDR will achieve for me. I have already referred you to a handful of people that are close to me and in the same position with their financial hardships as I am. Thank you Joshua, Vanessa, and National Debt Relief. Sincerely, Tawnya **.
Reviewed April 12, 2019
You guys helped me out with giving me the information on how this all works and answered my questions. I was really worried about the other creditors harassing me and this all being a scam. I hope it isn't, I looking forward to working with y'all.
Reviewed April 12, 2019
Everyone has been great and helpful to work with. Erika and Nancy answered all my questions. It has been fast and easy to get all set up. Signing documents via email has made things easy for me. Thank you for helping me getting started.
Reviewed April 12, 2019
I would recommend you people to anyone needing your help. I was very impressed by Antoine. He was excellent in explaining the whole program to me. I was very satisfied and he was very knowledgeable with all the answers. I would recommend him to anyone.
Reviewed April 12, 2019
All I know to say is thank you so much for giving me the peace of mind I haven't had for a while now. Everyone has been so helpful and cordial to me. They have walked me through everything without judging me and I truly appreciate it.
Reviewed April 12, 2019
Everything so far has been great. The enrollment process with Paul ** was fast, easy and very professional. He answered all my questions. He made sure I understood every step by explaining everything. The welcome call was great as well. I will definitely be recommending this program to friends and family.
Reviewed April 12, 2019
Overall I was happy with my experience. I had lots of questions. Sometimes I would asked the same question. I felt like everyone was interested in my well being. I really debated if I was going to get help with my debts. The only problem I felt because they had to go over all the rules and guidelines they talked a little too fast. I am a 67 year old senior and sometimes I had to asked them to repeat. The only suggestion is not talk to fast when dealing with elders. If someone asked me I would recommend National Debt Relief.
Reviewed April 12, 2019
Great, this is a very informative and transparent service. Everything was done very fast and efficient! They were understanding of my issue, they actually listened to me. I’m excited to get started with this program! There was a lot of details and they walk you through everything step by step!
Reviewed April 12, 2019
Everyone was great and very professional. The process was quick And everything was explained by each person to ensure I understood what was going to happen. All my questions were thoroughly answered and there was no pressure to commit to anything.
Reviewed April 12, 2019
I was concerned about giving my bank account over the phone. So, Desiree hooked my up to her supervisor, who had me hang up and call back, giving me his extension. At that point, I completed the application. I appreciated the extra attention to my worries about scams.
Reviewed April 12, 2019
Everyone I spoke with was very respectful, answered all questions, was very patient. Provided information to assist me in making the correct decision. Very timely. Absolutely recommend to anyone needing assistance. All forms were reviewed, provided phone numbers and email addresses to assist me in the event I needed to contact them.
Reviewed April 12, 2019
National Debt Relief was recommended by a friend. I just signed up today. Everyone was very helpful and supportive. They explained everything and answered my many questions. I look forward to doing business with them. I talked to several people and they were all very helpful.
Reviewed April 12, 2019
Staff was very kind, and understanding. Both team members were very thorough on explanation of program and answered any and all questions I had. I am very happy to be part of this program. I will give this some time, but will definitely be telling my friends and coworkers about your program.
Reviewed April 12, 2019
Alton was extremely helpful and there was absolutely no judgement of my situation. Made a very difficult decision very easy. He was a pleasure to work with. Likewise was the gentleman that I called for the welcome call. They were both a pleasure to work with.
Reviewed April 12, 2019
I had a lot of debts that I needed to pay for and I went with National Debt Relief because of their reviews online. It was easy to set everything up and start the process but my cost is high as I had a lot of debts. So far, I have paid off three of the four accounts. All in all, my experience with National Debt Relief has been good.
Reviewed April 12, 2019
I had a number of head injuries and my credit card bill started overwhelming me. NDR could help me relieve my anxiety so I called them and I've been doing their program since November. Their enrollment process was fairly simple and it was easy enough for me to set up. I pay them monthly and they've settled a couple of debts for me. It's gotten rid of a couple of credit cards and all my accounts are now closed. So, my debt had decreased. Unfortunately, what I can afford to pay them is not really helping my credit cards and though I knew it was gonna happen, it destroyed my credit too. Also, I have a bigger debt, a $9,000 balance that hasn’t been contacted yet. I still get phone calls because nobody's contacting the creditor. NDR told me not to make any payments. So, I'm five months behind the monthly charge up.
Still, their reps were nice and polite. My rep called me at least 3 times to set up and if I wanted to agree to cancel a card or agree to an offer. The last time my rep called me, he tried to see if I wanted to settle one of my smaller cards. I said, “Yes,” and that was the end of the conversation. Even so, contacting creditors that have larger accounts needs to be better. Overall, I'm happy they got rid of the anxiety off me, but I'm not 100% happy with the timeframe in which they're contacting creditors.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed April 11, 2019
I spoke to Rhoee ** during the initial consultation process. I found him to be very articulate and thorough as he was explaining the National Debt Relief program to me. I also spoke to an individual, later this afternoon. I forgot his name but he was articulate and very thorough in his presentation to me as well. Overall, the two Customer Service Reps gave me very good customer service.
Reviewed April 11, 2019
Customer service was great. Rep was very patient and Informative and answered all my questions she went over everything thoroughly and made sure that I understood the process step by step. There was never any pressure. She followed up with me through the week.
Reviewed April 11, 2019
Very helpful with explaining how the whole process works. Very friendly and courtesy. The service representative went out above and beyond to make sure I understood how their company works for me. Howard and Mr. ** were very nice and polite. I would recommend NDR to anyone that is struggling with debt.
Reviewed April 11, 2019
This was a hard discussion for us and made us feel like failures. National Debt Relief made it easy and didn’t try and sell us on anything. They talk it through very clearly. We felt confident with our decision by the end of the call. We were relieved that we finally had a solution to our overweening debt.
Reviewed April 11, 2019
I appreciate the promptness, friendliness, and helpfulness of the company today. They removed any fears and alleviated any stress I had with the debt I had. They were very forthcoming with all the information I needed and answered any questions I had.
Reviewed April 11, 2019
Absolutely great service. Very helpful in getting me started on my way to being out of debt. I highly recommend to anyone. Almas was the employee that helped me create a plan to get me out of debt. I am looking forward to having my slate wiped clean.
Reviewed April 11, 2019
Received outstanding customer service and support throughout the initial phase of getting set up and very knowledgeable of the program and services offered. Look forward to working with this company as I resolve my debt. Would highly recommend to family and friends.
Reviewed April 11, 2019
My experience was pleasant. The team was very clear and thorough with explaining the program. They are very encouraging and has me truly believing that I will complete the program. I also feel highly protected as I go through this journey and being debt free and stress free. Thank you National Debt Relief Team.
Reviewed April 11, 2019
I worked with Karleton and he was wonderful. He listened and explained everything very clear and had it done quickly. I think I can see light at the end of the debt tunnel. The whole process was very simple and made me feel a lot better about my situation.
Reviewed April 11, 2019
I had the nicest time conversing with Angel. She was down to earth, sincere, articulate and expertly knowledgeable. Because I interact with dozens of businesses, I see and hear a myriad of different styles. Most just focus on money, and neglect the experience. After speaking with Angel for 16 minutes, my outlook became a little bit brighter. Well done everyone!
Reviewed April 11, 2019
They were amazing, especially Angelica. She stayed over her end of shift to help us out. Angelica walk us through everything and explained it great. She even reached out to her manager to answer questions she did not know the answer.
Reviewed April 11, 2019
Adrian and James have been most helpful in assuring their services throughout this process. Most impressively is the expedience of this process and the program's services as well. This program was recommended by my daughter which has recently graduated as you say. Her satisfaction with your services before the aforementioned is the sole purpose for which I decided to enlist your services. Most appreciated!
Reviewed April 11, 2019
Great experience!!!! Highly recommend,, everyone was so helpful and explained everything so clearly!!! Andre was just SUPER,,, so thoughtful and really cared about my situation... and Elizabeth was also super nice and thoughtful with the welcome call. It’s taken sooo much stress off.. Thank you. Thank you. Thank you!!!!
Reviewed April 11, 2019
Everyone that I spoke with was extremely helpful and informative. I felt like my concerns were all heard and they answered all of my questions. I feel comfortable moving forward through the process of eliminating our debt and I’m happy to know I have a strong team of people behind us.
Reviewed April 11, 2019
Very excited to start this journey towards a debt free life. Associates are very welcoming and reassuring. For the first time in years I feel like I can breathe. I’ve struggled with making the same minimum payments for years with no relief or light at the end of the tunnel. Now I have one.
Reviewed April 11, 2019
Updated on 03/12/2021: The initial person was extremely nice and explained it all. We went into National Debt Relief with eyes wide open because we needed to get a handle on things. There have been a couple of little snafus along the way that I didn't expect but not with the initial experience at all. Some of the representatives are more knowledgeable than others.
There's been several attempts to try to get us to add to the payment in order to pay somebody with a negotiation. They should come to us first and ask if we could do it if they could negotiate that amount instead of saying what our payment would be, and I would have to say we cannot do it. We went from a credit score in the 900s all the way down to the 500s. It’s slowly coming up but we’re one to two years away from getting out of it. I did not completely understand all the process with the negotiation and how people got enrolled. There was a settlement amount and then, that changed. With the last people they negotiated with, it ended up being more and I never got a satisfactory answer to that. They should have explained it. Their feedback was maybe there was a payment that was directly settled. I was thinking not this many years later but it is what it is.
Original Review: Both gentlemen we dealt with provided good information and never hesitated to answer questions. Both provided the pros and cons and helped us understand the process. We hate that our credit rating will be ruined but know that the end result will be worth it.
Reviewed April 11, 2019
Very helpful with all my question, very thorough and patient with me. I'm so glad for your service and help with my debt. Can't wait to be able to breathe the next bill paying day and not have to ask children for help with money as much. Thank you.
Reviewed April 11, 2019
Your representatives have been very helpful and very detailed at explaining the program. I appreciate the patience and understanding in making this hard decision. The polite and friendly voices gave me the confidence that I was making the right choice. I will highly recommend this to friends or family going through financial debt troubles.
Reviewed April 11, 2019
Thank you for your caring attitude and reassuring my doubts. Your zeal for your job was off the charts and you were very personable to me. I would recommend you to anyone in the same situation as me. Keep up the good work. Many of us need people like you to help us.
Reviewed April 11, 2019
I was very please with the help from Adam **. He got me started with NATIONAL DEBT RELIEF. He took time to walk me through each step. The agent for my final enrollment step was good also. The enrollment reps were Awesome. I will refer NATIONAL DEBT RELIEF to others who might need a DEBT CONSOLIDATION.
Reviewed April 11, 2019
When I was directed to National Debt Relief I was a bit hesitant, I had accumulated more debt than I thought and it was really hurting my score, and it also seemed as though I could not escape the interests rates either, however they were able to cut my bill in half and insured me they would take care of everything so that I would never be harassed by any of the creditors. Really gave me a peace of mind.
Reviewed April 11, 2019
Daniel was very friendly and helpful and Joshua was also very polite and friendly. Great team. I’m very excited to work with them to help me get out of debt and to be debt free. Thank so much for your help.
Reviewed April 11, 2019
So far everything has been very professional and handled in a manner that made me feel valued as a person. Everything has been explained in great detail and any questions or concerns were answered immediately. The efficient email process has made this to be quick and easier than expected.
Reviewed April 11, 2019
The agent George ** was so pleasant, highly knowledgeable at what he does... Made me feel very comfortable over the phone... His Service was outstanding explaining every detail of the application process... Made me feel at ease knowing that someone is here to help me with my financial situation...
Reviewed April 11, 2019
This could not have been an easier process!!!! Everyone I spoke to was pleasant and knowledgeable. From beginning to end, they made it as straightforward as possible and were very understanding. I would definitely recommend this to anyone in a similar financial situation.
Reviewed April 11, 2019
Very knowledgeable and helpful!!!! Great response times and attitudes.... They helped to take my stress away. Now I can focus on getting my credit score back to where it was and pay my Bills without all of the worry and hassle of creditors calling me nonstop.
Reviewed April 11, 2019
Duane answered all of my questions and put my husband and I at ease. It made it easy to talk with him about our goals and what we wanted to do to move forward. I appreciate his understanding thru this scary process of becoming more financially secure.
Reviewed April 11, 2019
Everyone has been helpful and more importantly, appears to be transparent about what I should expect in making this step to correct my past mistakes. Although this is the beginning, I feel encouraged that I am in good hands with this company.
Reviewed April 11, 2019
Ever since I logged the first time in to the website.. Right away Isaac called me and he was super helpful in everything!!! I appreciate so much the help and patience for explaining every term to me!! I am so excited to start this new journey and finally be done with all my debt! Thank you!!
Reviewed April 11, 2019
The agent was so nice with me and explain to me every single thing step by step, and he make sure I understand everything about that my process. Thank you for help me and I hope done soon as possible.
Reviewed April 11, 2019
Wonderful experience so far, answered all questions with confidence. Helped put our mind at ease through this tough time. We are excited to be on the road to debt relief with the knowledge that this will damage our credit. We hope that we will be able to rebuild this eventually. But at this time a lower payment will give us peace of mind.
Reviewed April 11, 2019
You saved me from a near homeless experience. My experience so far has been excellent. The thoroughness and transparency is top notch. I realize my journey with my creditors has just begun but your help in being prepared for them is fantastic.
Reviewed April 11, 2019
Matthew was very professional and very helpful. Let me ask as many questions as I wanted. Was very knowledgeable. Also the welcome interview lady was great. We feel very comfortable with our choice of National Debt. Looking forward to being debt free. Would recommend to anyone.
Reviewed April 11, 2019
So far this experience with NDR has been great. Everyone I have spoken to has been very professional and compassionate. I am looking forward to working with NDR to become debt free!!! I hope they are as persistent with creditors as they have been with me :-).
Reviewed April 11, 2019
I worked with Ricardo and he made this experience super stress free and easy. I was stressed this morning feeling so overwhelmed. By the time I got off the first call with Ricardo I felt relief! My husband and I feel very positive about this experience! Thank you!
Reviewed April 11, 2019
Very professional and secure and private. Thank you for all your help. I have high hopes that I will be able to buy my house soon. If not, at least I will have the peace of mind that my credit is good and I am debt free.
Reviewed April 11, 2019
My overall experience so far has been wonderful! Bruno ** has been amazing. I was nervous and embarrassed to call, but he did not judge me and talked me through the whole thing! I just started so I cannot say much about the program itself, but I sure hope this works! I read a lot of negative.. along with a lot of good, but I decided it was worth the try. I felt a weight lift off already. Here goes nothing.
Reviewed April 11, 2019
Just getting started with the program, but both representatives were very friendly and professional. They explained everything very thoroughly. Excited and scared to start this new chapter of our lives. Will be really glad to get this debt off my shoulders.
Reviewed April 11, 2019
Everything was explained to me in detail and my questions were all answered. I am looking forward to participating in the program. I was starting to feel like I would never get out of debt. I now have hope for the future.
Reviewed April 10, 2019
The overall experience from first talking to Aaron, to the happy and helpful nature. My experience so far has been incredible, I had some hardships hit me all at once, the ratings speak for themselves. I truly feel that this will help me now and for the future.
Reviewed April 10, 2019
I hope the actual process of negotiation with creditors and payments through the end of my terms go as smoothly as the sign-up process has been. Everyone I talked to on the phone has been very helpful and kind so far. Thank you for your help with getting my life back on track.
Reviewed April 10, 2019
Customer service agents I spoke to were very understanding & accommodating, & the beginning of me being debt free has begun very smoothly. The communication between me and your company has been very professional, I’m glad I picked this company to back my financial put of my life back on track.
Reviewed April 10, 2019
The representatives were very patient and understanding and were able to answer any question asked at the time. Hopefully as I go through the process everything runs smoothly and if I have additional questions, they will respond back as timely as they currently are doing to accept my situation.
Reviewed April 10, 2019
Service was great. Really helped me! I really am glad that they were able to help me! The help was nice and professional. They were able to successfully help me understand what the program is doing for me and how to help myself!
Reviewed April 10, 2019
Krista was great. She explained everything very well and she was very helpful. She answered everything that was supposed to be answered and she was a pleasure to work with. The rep in the welcome call was also very helpful. She was knowledgeable and courteous.
Reviewed April 10, 2019
Great service and everything was explained. I was unsure about the process when I first joined and it was scary but my nerves was calmed and I was giving a solid plan to rebuild my credit. I am super happy about that.
Reviewed April 10, 2019
The two people I spoke to were so helpful and made everything easy to understand. They were very easy to speak with and personable! They put my mind at ease. The stress has already been lifted! Knowing in 30 months I’ll be debt free! Thank you so much!
Reviewed April 10, 2019
I was really apprehensive to go through with this process. Your team made this a great experience and provided awesome guidance and support. I look forward to a debt free life after fulfilling my obligations to this program. Thanks again to your team.
Reviewed April 10, 2019
It took me weeks to make that call. My phone was blowing up, emails, text messages, I needed it to stop and needed to find a way out. Finally, I made that call. Both of the people I talked with were great. Shelley took her time with me, explained everything, waited patiently on me because I was at work. I emailed her the next day with a question and I got a reply within the hour. I'm looking forward to getting back to a stress free life.
Reviewed April 10, 2019
All went well. The girl who did the welcome call was very thorough. She was rushing a little bit because she knew I was at lunch. She took her time and explained everything and was very patient. But everything went well.
Reviewed April 10, 2019
Mario ** was very considerate, respectful, patient and understanding. He made my experience very relaxing and I was comfortable speaking with him. The welcome call representative was also respectful and patient. They both answered questions and also asked many times if I had any questions. Thank you for this!!!
Reviewed April 10, 2019
Gary & Latoya helped me thru the process & answered all my questions. They were kind, friendly, & professional. I appreciated their assistance. The program was quick to apply to and with Gary’s help, I was able to enroll quickly without a lot of confusion. National Debt Relief appears to be a well organized business and I look forward to its assistance in paying off my past debt.
Reviewed April 10, 2019
Very well versed representatives who fully understand this program! Awesome experience in getting set up! I was very inquisitive and sort of leary when I first thought of calling, but when I finally made the first step I was so glad that I did. I feel I made a great decision.
Reviewed April 10, 2019
I just started the process so will update as I progress. I called after getting a mailer and was felt that Gilbert was very professional and answered all my questions during the initial process. He made me feel like I was a person who just needed some help opposed to looking down at me like a pariah. I also completed a "Welcome Call" and as more questions came to mind they were also answered professionally. I believe that my questions were answered honestly and there have been no hidden charges or unexpected concerns. I am confident that this program will work for me and appreciate the assistance I have gotten so far.
Reviewed April 10, 2019
The team was very efficient and therefore effective in their presentation. The courteous and timeliness the team gave to me was a tremendous advantage to me. The team was very professional and that is one of the reason I selected this company.
Reviewed April 10, 2019
Dedicated on working with people to help resolve their debt. I love it. Nice team. Nice people. Very respectful. Like how I have a team that actually works with me and cares about helping me get through this rough time in my life.
Reviewed April 10, 2019
Carlos and Karen were very professional and detailed. This is a stressful time for my husband and I and nowhere in either conversation did we feel anything less than informed and helped. We appreciate Carlos and Karen taking the time and explaining everything to us and helping us in the first step to getting out of DEBT!
Reviewed April 10, 2019
I am very satisfied with the courteous and helpful staff at NDR. I was at the point of not knowing which way to turn on a credit card. Never paid the principal just interest. The staff has helped me. They have taken care of everything. I am well pleased. I can live my life without all the stress and phone calls. I highly recommend them to my friends and family. Thanks for helping me.
Reviewed April 10, 2019
This was a great experience and such a huge relief to be able to consolidate my credit cards! Matthew was very helpful and informative about their program. It was easy and fluid to sign up for the program. I feel confident they will be there to support me during the next few years with my consolidation and relieving me of my debts. I am looking forward to finally being debt free. I will definitely refer NDR to my friends and family.
Reviewed April 10, 2019
I had a great experience talking to Jason yesterday. He was extremely helpful and great at explaining everything that I needed to do. As well as what to expect when it enrolling in this program. Brandy was also very sweet and extremely helpful when it came to the last details about my enrollment. Overall great team! I am excited to get started on the road on becoming debt free.
Reviewed April 10, 2019
The representatives are very understanding and realistic in all their goals. Kar explained to me the program very clearly, I feel I have taken the first step to financial freedom and most importantly peace of mind. I have a much better outlook on my financial future, it feels like a heavy burden has been lifted off from my shoulder.
Reviewed April 10, 2019
My experience with both representatives were pleasurable. They answered all questions asked and were extremely helpful and would recommend their service. They both exhibited excellent customer service and I look forward to speaking with them in the near future. I would also like to thank you for the services that your company offers.
Reviewed April 10, 2019
Danny was extremely helpful and answered ALL my questions and made me feel comfortable about calling in and asking for help. The only thing he could he could work on is just talking a bit slower. At times I felt like he was rushing through everything and I couldn't keep up. But when I would ask questions he was great on answering them all for me. He did a great job was very happy with him. Javier did my welcome call and he was an absolute delight!! He as well answered all my remaining questions I had. He did great!! A big thank you you to both. Thank you for taking a lot of stress off my shoulders and letting me breathe again and get to that point of having financial freedom!
Reviewed April 10, 2019
I've been extremely happy with the communications and interactions I have had with their Client Success Team so far. They do their best to answer my questions and to address my natural fears about this totally unfamiliar process! I'm extremely grateful for their assistance, and I'm quite glad I came to them for their help.
Bradley, we're more than happy to address any concerns you may still have. Please reach out to Client Success and speak to one of our friendly and knowledgeable agents. Thank you for taking the time to leave a review today.
Reviewed April 10, 2019
Great experience with the NDR team. Very helpful and informative first call and a great "welcome call" as a follow-up. Would absolutely recommend the service. The program and expectations were laid out very clearly. Love the follow-up and detail if support is needed.
Reviewed April 10, 2019
Company and people were very kind and helpful. Answered any question I had, explained everything very clear to the point and listen to what I had to say and took so much stress off my back and just so relief talking to your people for helping me.
Reviewed April 10, 2019
Very informative and friendly. Highly recommended. Everything was made easy to understand and all questions answered fast. Made it very easy for myself and my wife to choose National Debt Relief to represent us in our time of need. Thanks NDR.
Reviewed April 10, 2019
Vanessa did a great job in making this process easy as possible, she answered all my questions and I look forward in the future working with her to assist me and any questions I might have. The welcome center lady was also very professional and did a great job.
Reviewed April 10, 2019
Good experience during my process and answered all my questions. Easy to follow and fast. Helped me thru the process and everything was done by phone, without having me to take time to go to an office. Thank you, great experience.
Reviewed April 10, 2019
They'll trick you into their program with all the comfy words while you're in financial distress give you veil promises and you'll end up saving nothing. Be smart if you contact them. Don't get manipulated. Writing this to you readers as a survivor from their scam, I went all in with their program and only after 9 months in I realized what they're up too. WATCH OUT!!!
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed April 10, 2019
The staff was so helpful,courteous, and made me feel a great deal of relief. I would recommend them to anyone who needed help. I am very grateful for their help. Everything was explained to me very well and I look forward to working with them.
Reviewed April 10, 2019
National Debt Relief seemed to have helped me so that’s good. I went with them because of their ratings. They were a little better than the other companies. However, when I wanna know where an account is, I call them, and I talk to just a person, not the actual negotiators I worked with, and I can't get any information on my accounts until they’ve account negotiated something. So, I think that could be improved. They don’t know anything about the account, why it's being negotiated or not. There should be a little better communication there. But since using National Debt Relief for about a year now, we're able to pay the bills. It was like $400 less a month, but they're dealing with it. And I don’t get anymore phone calls.
Reviewed April 10, 2019
I was in college and I was trying to fix old mistakes. I did a little bit of research online and National Debt Relief had the best consumer rated reviews. I called them and then they called me back and sent me the paperwork and letters I needed through email or through the mail. I was able to look up anything I needed to look up, like I could see when the next payment was, past payments and the amount of the debts. Also, the payment plan worked out perfectly. They took my other bills into consideration and I was able to call them and change the plan if I needed, and even postpone it if needed sometimes. Working with them, my credit score improved.
Reviewed April 9, 2019
Both ladies that we had the privilege to talk to did a very great job of letting us know what to expect and what we need to do. I am very happy with the professionalism of both ladies. They answered all question in a full detail answer. I am excited to get started becoming debt free with NDR.
Reviewed April 9, 2019
I having ever start and I feel my life change. Just talking to them make feel I can move one step forward. Thank you guys for helping me get out of debt. Now I can sleep and not having to deal with all those calls.
Reviewed April 9, 2019
I appreciate all of the help. The staff was very knowledgeable and helpful. They made sure we understood what was happening and were clear of all steps before proceeding. They made sure to ask if we had questions and did their best to answer them.
Reviewed April 9, 2019
My experience was pleasant and informative. I was thoroughly explained all the steps in becoming debt free. When I had additional questions the representatives took time to explain my concerns and assured me that if I had any questions in the further all my questions would be answered.
Reviewed April 9, 2019
So far have had a great response! Our first contact guy, Alton was very therall. The process so far has been smooth sailing. The welcome call, I'm sorry can't remember her name, but she as well was therall with me. Very thankful for the help and concerns that we have been given. It has taken a big weight off our shoulders and looking forward to being completely out of debt in 3.5 years!!
Reviewed April 9, 2019
I called National Debt Relief and the counselor was professional, informative and polite. He made my initial experience with this program relatively simple. The payment was much better and within my budget, hopefully this continues going forward. Wish every one success and a great day!
Reviewed April 9, 2019
The experience I had with the two customer service representatives were extremely very helpful and understanding of my situation. I would recommend this company to my friends and family that are in need to rebuild their credit. This is a great way to start.
Reviewed April 9, 2019
My experience has been great. Lisa helped me understand the process clearly and thoroughly. And the welcome call was easy and helpful as well. I am very happy with the service and the process to get my financial future back on track. Thank you!
Reviewed April 9, 2019
My experience with both representatives was outstanding, they hit every detail of the contract and explained everything to the point that I did not have any questions when done. I cant begin to explain how great they were and keep training people like them.
Reviewed April 9, 2019
I enjoyed the conversations with Chris and Angel; both were very professional and answered all my questions which aided in me better understanding the program and what was expected. Please give them my personal thanks for a job very well done!
Reviewed April 9, 2019
Everyone I talked to so far was super nice and they explained everything to me in a very detail-oriented way! Any questions I asked they answer and they covered everything I need to know! I'm so glad that they're working with us improve our credit!
Reviewed April 9, 2019
Everyone I spoke with at NDR was personable and knowledgeable. I was able to have all my questions answered. I now have more information that I need to move forward with resolving my debt. I know that if I have any future concerns or questions, I can call NDR anytime to have those concerns and/or questions answered.
Reviewed April 9, 2019
I am very impressed by the customer service with the program. The agents gave me reassurance and answered all my questions. The process was easy and stress free! I'm thrilled to have such a great agency advocating to me through my financial hardship!
Reviewed April 9, 2019
Excellent service and explanations for any questions I had from the gentlemen who called me at 2 PM MST. I wish I could recall his name, he was quite pleasant to work with! I appreciated the reassurance that this will get me out of debt faster than my other options.
Reviewed April 9, 2019
My experience from start to finish has been amazing. All that I spoke to gave me any and all accurate information to help me resolve my debt in the fastest and most affordable method. I am truly thankful I reached out to NDR and look forward in resolving my debt with them.
Reviewed April 9, 2019
Enrollment was easy. I appreciate the time you spend with us to be sure a understand everything. Staff is very friendly and knowledgeable and there is no judgement like in other programs. Carlos was ready to talk to and very helpful. The welcome call is a great idea to be sure we knew exactly what will incur. Thank you so much.
Reviewed April 9, 2019
The National Debt relief staff were friendly and knowledgeable. They helped make me feel comfortable with every step of the debt consolidation process! Each step was carefully explained to me so I could understand what was happening. I am definitely Recommending my family and friends for this service!
Reviewed April 9, 2019
Dear Sirs are Miss. I Am very please with the outcome and help on this matter at hand. All the people are very nice that work for this place. I am very glad that I found them. They all are very helpful.
Reviewed April 9, 2019
All the people that I have spoken to have been very nice, not judgmental, answered my questions clearly. Both Alton ** and Ed were friendly and explained everything thoroughly so I understood what is going to happen and what to expect.
Reviewed April 9, 2019
Help me complete everything and get my account set up as well as give me a peace of mind of getting debt free. I felt I have made the right step into getting debt relief. The team was very polite and knew exactly what they were getting me into.
Reviewed April 9, 2019
I am really amazed at how quick and smooth sailing this entire process was. Everyone who I have spoken to and helped guide me through each step made my journey to being debt free a breeze. I highly recommend NDR for anyone going through debt. They don't look down on you and their main priority is to help you free yourself from a very stressful situation. They are very informative, patient, and understanding!
Reviewed April 9, 2019
As promised National Debt Relief has managed to help me get underway to a new financial lifestyle, it is a great stress off my shoulders and will allow me to budget more comfortably, they are extremely helpful with there customer service and support.
Reviewed April 9, 2019
Just signed up with NDR. Greg ** was Courteous, Friendly, & informative. Treated me as a person not just another customer. Definitely will recommend to others. Look forward to being debt free soon. The gentleman that also helped with the Welcome call was friendly as well.
Reviewed April 9, 2019
Everyone was very helpful and professional. Answered all my questions and concerns. I would recommend them to anyone. I look forward to working with them on resolving this issue with my credit. Every question I had was answered with respect and courtesy. This has helped relieve much stress.
Reviewed April 9, 2019
I was very pleased on how much knowledge the representative had about the process. Made it easier to make the decision. When I had questions, I was allowed to ask without feeling like I was a lesser person. All items and the process were explained very clearly. I am very please with my decision and am thankful for the educated help involved.
Reviewed April 9, 2019
Going through something so personal isn't an easy thing but everyone I’ve talked to at National Debt Relief have made sure to that I fully understand everything! It’s nice that even after the initial sign up that you have the welcome call to review everything and make sure everything is correct! Thank you!
Reviewed April 9, 2019
My debt specialist was so helpful, and patient. I would give him an A+. I'm very grateful, and relieved to be on the path to freedom from debt. The entire experience went smoothly, and pain free. I would highly recommend National Debt Relief to a friend.
Reviewed April 9, 2019
Dashawn was very helpful and understood my concerns. He was as very courteous and understandable. Explained everything to me regarding the process. Gave me time to think things over before I made a decision. He was very positive that I had made the right decision to go with National Debt Relief. The lady I spoke with for the Welcome call reiterated everything again to me and was very helpful and courteous.
Reviewed April 9, 2019
The sign up process has been beyond simple. I am more than impressed with the professionalism of NDR. I have never felt that when dealing with a company about my debt that they actually care about me and my family but NDR has made me feel like more than just a number. They do care and they do want to help.
Reviewed April 9, 2019
So far, everything has sounded good. I just hope that this company does what it says it can do. I’ve enjoyed the reps I’ve spoken with. Everything sounds promising, and everyone has been professional. If I have any complaints, I will let the company know.
Reviewed April 9, 2019
Service was excellent in all aspects from initial call to end of contract. Staff very professional and friendly. Explained all aspects of contract and what to expect. Then it was reviewed a 2nd time by the program welcome committee re assure and verify all information was correct and all questions were answered. I would recommend highly.
Reviewed April 9, 2019
I was referred by a friend of ours who also worked with National Debt Relief's program and my experience with them has been good. I came into a situation where that time of the year, you get escrow shortage letters and notifications. Unfortunately I have to call back National Debt and see what they’re gonna be able to work with me on with the increased amount that I was not expecting. I've been working with them for about five months now and they've been very helpful. The opportunity to have some of my accounts paid down has been helpful.
Reviewed April 8, 2019
Everybody I talk to was very knowledgeable and extremely helpful with all and any questions I had. They where also very thorough with what the company was about and how the Procedure would happen and the way it works and the steps necessary to exonerate my debt.
Reviewed April 8, 2019
Excellent all around. So glad you exist! Good service and attention paid to importance of understanding process. Please continue to reach out to those in need because this is critical to the lives of so many! Thank you and keep up this important work.
Reviewed April 8, 2019
Both representatives were helpful, friendly, and professional in helping me with my needs. Oscar help make the process easy and stress free. Since your representatives are knowledgeable and understand without judgement to your customers. I appreciate the help and information received in the friendly and professional manner in which it was given. I would recommend NDR to any of my friends and family.
Reviewed April 8, 2019
I would like to say that I have been extremely satisfied with the progress so far, it has been a very friendly, and very thorough team that I have set my account up with. I look forward to working with NDR in the future, and I look forward to being out of that with their help! They've been very nice and helpful so far.
Reviewed April 8, 2019
The customer service was on par with the reviews I have read and I am very pleased with the level of customer service and support provided up to this point in the process! I have a long way to go but am confident that with the level of service provided, I will be able to reach my goal ahead of schedule. Thanks very much for the level of professionalism and attentiveness provided for my case!
Reviewed April 8, 2019
Ezikiel did a great job at explaining everything clearly and being super patient as the process took a few phone calls. The whole process was broken down to me step by step so I feel confident and Im very excited in becoming debt free. Thank you!
Reviewed April 8, 2019
Going through the process of enrolling in the program was so easy! I was told step by step what I needed to do. I thought it was going to be much more intimidating and stressful. I feel so much better now and I feel secure in knowing that I have help!
Reviewed April 8, 2019
Everyone I spoke with was really professional and respectful. Made the process very easy and understandable. I didn't have any questions at the end, they explained everything clearly. Had I had any questions I have no doubt they would have been answered accurately.
Reviewed April 8, 2019
Everyone I spoke to so far have been very nice and understanding. They review the information twice which I think is great. It is a lot of information to take in and it can be hard to take in everything all at once. All the positive reviews I have seen have been true so far.
Reviewed April 8, 2019
Everyone has been so very helpful and patient. They went over all the information in detail. They answered all my questions. Made me feel more confident in choosing to continue with the program. I would refer this company to others.
Reviewed April 8, 2019
Your team made calling in friendly and reassuring. It is hard not to feel judged when going through something like this, and your staff never made me feel that way. Calling for help was harder than admitting needing it. Your team made me feel at ease to call and was willing to help during all steps of the process.
Reviewed April 8, 2019
The people I spoke to had great customer support & information. The people I spoke to were very considerate and knowledgeable and made the process very easy and helpful. Would recommend them for anyone in need of help with credit consolidation.
Reviewed April 8, 2019
Helpful and informative simple. Easy to set up with friendly representatives that are able to answer all of your questions immediately. It relieves the stress right after you are signed up. Thankful for the opportunity to become debt free without lingering effects.
Reviewed April 8, 2019
I was very nervous and embarrassed to make this call. But Akeem ** did a very good job in making me feel ok. I am not sure how the rest of the process will go but he helped me feel at ease with my decision to call. The lady who did the welcoming call was very informative as well.
Reviewed April 8, 2019
I was helped tremendously, and I was pleasantly surprised with the help I could get and the team member was amazing and very knowledgeable about what I needed to get me out of the financial burden that I have been under.
Reviewed April 8, 2019
Very helpful, made the program easy to understand. David and Rachel. Are the two I work with ,the were very professional and helpful with the whole process. They were very patience with me, due to I need to think thing out, before agreeing to them to many scam out there. Would recommend to friend. My sister is thinking about calling you.
Reviewed April 8, 2019
They went over the contract and all the questions were answered and completed in a very professional way. They were very friendly and polite. I will look forward to working with National Debt Relief and hope to get my debit under control. Thank You.
Reviewed April 8, 2019
Service was great and the process was explained clearly and everyone were very professional. The service that I received was the best that I have ever had, and I will recommend National Debt to all of my friends and family.
Reviewed April 8, 2019
My overall experience with National debt relief was amazing. I I very please how the debt agent was courtesy and very well spoken and professional. When I accomplish my goal I most certainly will recommend this company to others that find themselves in my situation.
Reviewed April 8, 2019
National Debt Relief is a very informative and amazing firm. Tyler ** explained everything to me and was wonderful on the phone. He makes you feel very comfortable and is very professional. I would recommend National Debt Relief to my friends.
Reviewed April 8, 2019
Thank you NDR (Richard and Macie) for your helping me with enrolling in your program. I needed help and both were very compassionate. Richard understood my situation from the start and he was easy to talk to. Both were very knowledgeable and answered my questions satisfactorily. Thank you again. Norma.
Reviewed April 8, 2019
I was very impressed with all of the people I have spoken with on the telephone with NDR. They are very informed, courteous, and helpful. Thank you for making this experience a little more bearable. I would not hesitate to recommend National Debt Relief to anyone else that I come in contact.
Reviewed April 8, 2019
Excellent assistance from both enrollment and welcome call specialist. I had a lot of questions that were timely responded to my satisfaction. I appreciated the courtesy and flexibility and I hope that with the aid of this program to resolve my financial hardship for the betterment of my credit. Thank you.
Reviewed April 8, 2019
This call was very informative and the person was very friendly. She was able to speak clearly and answered all of the questions and concerns that I had. This call also put to ease any concerns that I was having.
Reviewed April 8, 2019
Andrew has been very informative and very easy to work with. He has put a lot of my stress at ease. We have been able to successfully talk to him about any concerns we have had thus far and hes easily been able to work around our schedules.
Reviewed April 8, 2019
Both phone conversations went very smooth. All of my questions and concerns were accurately addressed and taken care of. They both know their job very well. They give you a chance to ask any questions you might have so you don't get lost in the middle of the conversation. I highly recommend National Debt Relief.
Reviewed April 8, 2019
National Debt Relief sounded like something I could try. It was explained to me, and it sounded good to me. They're working on my concerns and I’m satisfied.
Reviewed April 8, 2019
National Debt Relief consolidated my debts. I have a commission-based contract with the company. It was an unusually slow winter. I had health issues last year and leaving almost three months of work set me behind. That’s why I ended up in the program to begin with. They suggested I let my debts age a little bit. I waited three months before they started to negotiate. The ones that they have closed on were substantial reductions and I had a fairly easy payment plan. They were there once I made the call. Then when I needed to skip a few payments in my account, they were really responsive. They have a good understanding of what my situation is. They were more than willing to work with it. They worked it out and are still making that work. They consistently bent over backwards.
Reviewed April 7, 2019
The agent was clear and easy to understand in everything he explained to me. I had thought it would be intimidating and too much to handle for me but the step by step process was simple and easy to follow.
Reviewed April 7, 2019
Very impressive. Derrick was awesome. He took his time to explain everything to me. Very polite and patient. The lady who welcomed me was also awesome. Both of Derrick ** and she were very helpful and professional. I trust that I am in safe hands.
Reviewed April 7, 2019
I was in the hospital five times and it cost us $15,000 so we put that on credit cards like Walmart, Barclays and the other ones. I called National Debt Relief and their answers were satisfactory. It seemed like the logical thing to do. Plus, the people were very nice. I talked to two girls at two different times and they went over everything with me and also asked me if I had any questions. However, they set us up a payment plan that was a little steep. That aside, working with NDR was very good. We have told a couple of other people about NDR and they have called the company.
Reviewed April 6, 2019
I'm livid with this company. I want out. They withdrawed money from my account before the date in which it was due making my account negative. Now I owe the bank. I want out of this company immediately and all my money I want it transferred back into my account or me and my husband will be pressing charges. I'm very unhappy very.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed April 6, 2019
Very professional and straightforward. Of course, I am a little worried because I have a decent credit score and this will negatively affect it. I have decided to proceed so I can get out from under this debt. I am hoping this will be resolved with my creditors quickly. I am looking forward to working with National Debt Relief to hopefully resolve this debt.
Reviewed April 6, 2019
It was an easy experience - they were very thorough and made sure I understood the process. They were very helpful and patient with all of my questions, working with me to achieve a better financial status. Thank you for your time and I look forward to working with you.
Reviewed April 6, 2019
I was told everything that they would do with professionalism. I understood everything that he said. I am glad I used them to get my debt resolved. I am looking forward in completing my debt. I will tell all of the people that need to have their debt resolved to contact them.
Reviewed April 6, 2019
I appreciate the clarity of information that has been provided in every encounter I have had. I have been given hope that my current hardship won't define me or my credit rating in the future. I am looking forward to saving money each month and over the course of the program by paying off my debts much more quickly than I could by just paying minimum payments each month. The money I will save in interest payments by resolving my debt with National Debt Relief is incredible.
Reviewed April 6, 2019
I received a postcard in the mail. I was experiencing financial difficulties so I called National Debt Relief for assistance. Nicholas ** answered and my road to financial freedom began. Nicholas explained the process and got my case accepted and the contract was signed. The following day I received a welcome call from the Client Success Team who reviewed the contract for the law group who will assist throughout the process. With the assistance of National Debt Relief, I know I will be debt free soon.
Reviewed April 6, 2019
Darius was very patient and thorough in answering my questions and explaining the whole concept of the Debt Relief Program. He made sure I understood everything completely. My Welcome Call was good also, he basically reiterated everything Darius said and made sure he informed me well.
Reviewed April 6, 2019
Everything went very smoothly! I am looking forward to having my issues resolved and moving on with my life! Thank you for all of your help! Everyone that I have talked with has been very helpful and professional. Thank you again for your assistance.
Reviewed April 6, 2019
Nonjudgemental and very courteous. I feel like a weight has been lifted. I am so relieved that I finally called and got help - now I wait eagerly for NDR to do the negotiating on my behalf. All the customer service reps were amazing, professional, friendly and seemed to genuinely care.
Reviewed April 6, 2019
It was a very pleasant experience to work with Agent Daniel and the Welcome representative. This financial situation that I find myself in due to hardship and did not know where to turn. I wish that I had heard of NDR earlier in my financial situation.
Reviewed April 6, 2019
Everyone has been very nice and professional! They make us feel very confident about doing the debt consolidation!! We tried doing it a few years ago but were leery of it. But now we are confident now about doing it. Thanks for the confidence and making us feel like family, National Debt Relief.
Reviewed April 6, 2019
Great Service from your team, pleasurable experience, very informative. I appreciate your time and support and look forward to resolving my debt with your company as we move forward. Thank you. I know I will be out of debt soon.
Debra, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.
Reviewed April 6, 2019
When I first contacted National Debt Relief, I was very worried and scared of what I was about to do however David ** walk me through it was very helpful. Everyone that I have spoke to has been very helpful and understanding of my situation. I appreciate their help. Thank you, Sandra **.
Reviewed April 6, 2019
I needed debt consolidation and found National Debt Relief online. They kept popping up everywhere, so I went with them, and their enrollment process was relatively easy. However, it would be perfect if things would be resolved quicker. I started working with them in November, now it's already April, and I have just two accounts negotiated and set up for payment. I also have two customer fee payments, like $1,500 which is pretty big.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed April 6, 2019
I pretty much did a little bit of research online, and National Debt Relief had the least amount of negative reviews. They provided me consolidation of multiple debts, credit cards and other loans. Now, I'm not struggling to pay bills. The enrollment was pretty smooth too. It only took maybe a couple hours at most.
Reviewed April 5, 2019
Paul was very patient, educated, explained everything thoroughly and made me feel comfortable even though I felt somewhat embarrassed to be in this situation. I can't believe I waited so long to call. I am looking forward to being debt free and learning from my mistakes.
Reviewed April 5, 2019
Both Gabriel and Jamie were excellent explaining the program, very clear and made me feel comfortable with my decision to go through this process. It's very hard when you are at your wit's end and can't pay your bills in a timely monthly manner.
Reviewed April 5, 2019
My overall experience with National Debt Relief was great. I feel that they were very professional and will be extremely supportive in my strive for financial freedom. The process was not difficult and the goals they were set were achievable.
Reviewed April 5, 2019
Very thorough and continuously reiterate so as to keep confusion low. This is a very uncomfortable scary time, but they have been very professional thus far. I look forward to successfully completing this process. I am hopeful this will go as smoothly as they say. They did come highly recommended and have an A++ rating with the BBB.
Reviewed April 5, 2019
I found myself in a difficult situation with my finances and happened to come upon NDR. I am so happy I did. The person who guided me through all this was Rodney **. He was so helpful but most of all patient. Besides being nervous and questions, he made me feel at ease. All the other team members were so wonderful as well. My stress level has come down a bit and all due to great guys at NDR.
Reviewed April 5, 2019
Everything was explained to me very thoroughly. Agents were very patient and answered my questions in a manner I could understand. They are very prompt with follow up. I feel very comfortable with my experience and would not hesitate to recommend them.
Reviewed April 5, 2019
National Debt Relief is nothing more than a scam. The negotiation fee (in my case) ran the resolved debt up to the same as the original debt minus $1,000. My global savings. My original pay off date was 7/2019. Now they moved it to 9/2019. When I called to inquire about it, I was told they were carrying it over until 11/2019. The person on the phone did a ton of math over and over to try to make sense of it. Then he came up with my total. Settled debt at $11,000. Company Fee for settling the debt at $4,600. Total should be $15,600. But at 73 pay periods, mine is at $17,228. He said, "oh that is because of the smaller fees for holding the money and transferring funds, which is a monthly fee that adds up over time." My original debt was $18,000. Totally useless and NOT WORTH it!
I feel very much like I was scammed. I was told that I would easily settle for 50% (or $9,000), and I was told my payments would not go past 7/2019. Those, my friends, are lies. And their catchphrase is, "we went to bat for you and there were no guarantees." You are much better off to settle with the credit company or bank, and establish affordable monthly payments. That is what I should have done.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed April 5, 2019
Both representatives did a remarkable job helping me digest all of my options. They both made me feel very comfortable making a hard decision like this. I truly feel so much better already because of how they clearly explained my options. Thank you.
Reviewed April 5, 2019
I was hesitant to call but now I am glad I did. The staff is very helpful answering all my questions and guiding me on the path I needed to take. I did not feel like I was being judged and everyone that I spoke to was friendly and understanding.
It's natural to have some initial misgivings but we're sure that those will eventually become less prominent as you begin seeing progress. Thank you for sharing your story with us today and we look forward to hearing more from you.
Reviewed April 5, 2019
My specialist was very informative and had a lot of information. I had to ask them to repeat themselves because they went too fast as I was I was trying to take in all the information. I know they do this on a daily basis but I really needed them to slow down and explain things more clearly and slowly so I understood what I was getting involved in. Sometimes it was overwhelming for me. But they were accommodating for me.
Reviewed April 5, 2019
Everyone was great. It was easy to apply. Didn't take too long. Went over everything with me. I don't know what else to put. Simon took care of it all. He asked me some questions and then decided what would be best.
Reviewed April 5, 2019
Certainly the smoothest process I’ve had when dealing with debt. Every associate involved with my file has been helpful and courteous. I believe anyone wishing to review their options should call. Even if it isn’t right for you they’ll point you in a helpful direction.
Reviewed April 5, 2019
All the persons I spoke with were very courteous, helpful, and knowledgeable in their field. They really strived to make my my discomfort in this uncomfortable situation easier. They helped me develop a plan of action that I think is reasonable and doable.
Reviewed April 5, 2019
Having been floundering in debt for several months due to extreme medical hardship and unemployment, the conversations I had with Jonathan and Kamilla were a huge relief. I'd spoken to two or three other debt relief companies and each one always started their conversation with making me feel like a horrible person for having debt. Your operators were the first to actually ask me how it happened. Further, each employee has made it their goal to not only to gain my confidence but also to help educate me and be transparent with any fees, credit score problems, and expected communications from creditors and NDR both. I look forward to seeing what the next few months have in store getting my life and finances back on track.
Reviewed April 5, 2019
I am truly grateful for National Debt Relief. Just when I thought I wasn’t going to make it with my creditors, I received an email from NDR. What a miracle. They were kind and thorough with me. They explained every step and all the information to help me. I can’t wait to get back on my feet. Thank you just does not cover how I feel.
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