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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 126 Reviews 24635 - 24835
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 17, 2019

    Anyone with a problem with debt should get help from National Deb Relief. They are very nice. They explain everything to you. Great customer service. I would recommend them to anyone having a debt problem. The representative that helped me could not have been nicer. Explaining everything and any questions I had were answered extremely well.

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    Customer ServiceStaff

    Reviewed April 17, 2019

    The person I was talking to Taj was helpful and understanding. Any questions I had he would answer promptly. I understood everything fully leaving no doubts in my mind. At the end of it all I felt confident on what I was doing.

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    StaffTransparency

    Reviewed April 17, 2019

    Very helpful and knowledgeable. Understood and assisted with all my questions, repeated things back to me even after it was just explained. I appreciate the time they took to help me. I would definitely recommend to family and friends if they are in the same position that I was in before calling in.

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    StaffProcess

    Reviewed April 17, 2019

    When initializing and following through application, all reps were very compassionate and willing to help and make the process a little less painful. I am very thankful for this. I am looking forward to a sooner than later resolution that would be even less in negotiations than what was discussed. Thank you for your time and considerations.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 17, 2019

    National Debt Relief was awesome. Ronnie ** took the time to answer all of my questions and walked me through the entire process. Ronnie was also very patient and thorough throughout the entire process. I would absolutely recommend them to anyone struggling with debt.

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    Customer ServiceStaff

    Reviewed April 17, 2019

    Customer service representatives were friendly and provided information in an easy-to-follow manner. At no time did I feel pressured into entering into this agreement with National Debt Relief. I hope my experience continues to run this smoothly. I like that I was provided with phone numbers and resources to use if I need to follow up with questions.

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    Everyone was very respectful. Each one who contacted me, went over everything top to bottom more than once to make sure that I understood everything. They were very polite and helpful. I would recommend this service. I like the fact that you have lawyers on board to handle any legal problems.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 17, 2019

    Everyone I have spoken to has been helpful and nice. Thank you for your wonderful communication! I would recommend you guys to anyone. All of my questions were answer, I was not treated bad for the debt I have. We were walked through every step of the process. We look forward to being in the program and being debt free!!

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    Thanks for all the help and friendliness from everyone in the company. We cannot wait to be debt free with your help. This is such a relief to us. Your name National Debt Relief is fitting since we are feeling such a relief!!

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    Everyone has been great so far. Feels like a huge weight has been lifted off us. I recommend these guys as far as ease of transaction and treating us like people. The hardest thing was sucking up our pride and reaching out.

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    Verified purchase
    Process

    Reviewed April 17, 2019

    Isis was very thorough and made things easy to understand. I feel the service was impeccable and I am grateful for her assistance during this program process. It was easy to confirm information and verify how the program works with less anxiety.

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    Great experience, everyone was so nice and helpful. I was a little hesitant about it but after seeing all the reviews and commercials I decided to take a chance. I most definitely recommend to anyone that needs help with their debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2019

    I have had a great experience so far with National Debt Relief. I started out talking to Lana **, then today I talked to Viola ** for my welcome call. They were both excellent! Lana was so awesome yesterday, she has given me hope that there can be a light at the end of the tunnel. It's been terrible dodging creditor phone calls for so long. I just want my life back!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2019

    I was very delighted to get to speak with someone personally over the phone at National Debt Relief. Everyone was very friendly and honest about what they could do for me. I felt very informed and comfortable with the people I spoke with.

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    Verified purchase
    StaffProcess

    Reviewed April 17, 2019

    I am so pleased to be enrolled in this program. Everyone has been so helpful and professional. The courtesy of the staff, knowledge and understanding of my financial hardship is very comforting during this difficult time in our lives. So very thankful for their help!

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    Verified purchase
    StaffTransparency

    Reviewed April 17, 2019

    Both parties I spoke to were very kind and helpful and put me at ease right away. They explained everything thoroughly and answered every question, even if I asked it more than once. They were very professional and friendly. Thank you.

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    The representatives that helped me were very helpful and knowledgeable. We were in need of help with our finances because we were drowning due to hardships. I am thankful we found National Debt Relied and hope we will have great success and one day be able to rebuild our credit. It's nice to have hope for the future.

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    Verified purchase
    StaffTransparency

    Reviewed April 17, 2019

    Lorraine was very helpful. She explained the income to debt so that I could understand. She walked me through setting everything up to get the debt relief started. She told me exactly what I needed to do and explained how to do it. She got the approval for me to start. I am grateful for all her help.

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    Staff

    Reviewed April 17, 2019

    Both representatives I worked with were courteous and respectful. This is an embarrassing situation for me but they did not make me feel judged. In fact, they were professional and reassuring. Everything was super easy and done electronically... and this I could tackle it conveniently even while on the go.

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    Verified purchase
    StaffProcess

    Reviewed April 17, 2019

    Reps very knowledgeable and skillful in explaining the program's advantages and disadvantages. During the application and welcome sessions my son Otis and I were allowed to ask questions and were satisfied with answers given. We do hope that the outcome will be successful and to be debt free in 53 months will be a reality.

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    Verified purchase
    StaffTransparency

    Reviewed April 17, 2019

    Very professional, and courteous. Good, solid information, communicated clearly. Very supportive and understanding of our situation. They were not pushy, but supportive. No "hard sell." I would not hesitate to recommend their services to others. We will see how well they follow through on their commitments.

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    Verified purchase
    Staff

    Reviewed April 17, 2019

    Very nice, helpful, RESPECTFUL, team. They helped you with every step of the way. Very Quick and Easy process. I liked how they went through each paragraph of the agreement. Very easy to work with and they seem to really care!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2019

    Every one was very helpful and friendly. We were disconnected and a return call was immediately made. I am happy and confident to be on my way to a better future. I would recommend this company based on their friendliness and support of my concerns. Thanks to all who were of assistance today.

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    Verified purchase
    StaffProcess

    Reviewed April 17, 2019

    I’ve struggled for months to pay my bills. After many sleepless nights, I am relieved and ready to conquer this beast! The whole process was quick and easy. I am appreciative for this opportunity! My representative was professional, knowledgeable and kind.

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    Verified purchase
    StaffProcess

    Reviewed April 17, 2019

    I have struggled with credit card debt for years. I thought about contacting NDR several times, but put it off due to embarrassment or shame. I finally took action & everyone was so helpful. Al & Kathleen made the process pain free and were supportive!

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    Verified purchase

    Reviewed April 17, 2019

    I got sick and got myself in debt, and I couldn't get out of it. I was looking for somebody to help me, and I found out that National Debt Relief was the highest rated. The payment plan was a little high at first because I had so many medical bills, but they lowered it a little bit and they're gonna raise it back up sometime in May. They check with me all the time and working with them is helping a lot in getting me out of debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2019

    National Debt Relief was the right place for me at the right time. They provided me with consolidation service for my medical debt, and they made contact with the people of the different organizations I owed money to. There were a couple of weird situations going on right now, but all in all, it seems like they did a very good job with most of my creditors.

    Getting signed up was very easy. And my experience with the negotiators has been good. I have some problems communicating over the phone since I have Parkinson's and occasionally, my voice cuts out and I'm not really understandable, but I can't tell them that's happening. So, there has been a couple of times they couldn't understand me, and it took a while to get the information across, but they've handled it very well. We had one problem though. Apparently, one of my creditors doesn’t want to get on board so I've had to send a notarized permission-to-litigate-for-me form. It took them a couple of times now.

    National Debt worked with me really well on my payment plan. They gave me a reasonable amount. I had enough left over to live on and I was able to make progress on my debt. They did a very good job with that. I already have a lot on my plate with serious family and health problems, so it seems very good to have a large enough organization that there was somebody there to help me no matter when I called. It goes smoothly to those five different people in the place and they've all been very helpful.

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    StaffProcess

    Reviewed April 16, 2019

    This was an amazing experience. I am so happy to find the help I need and friendly people to help me on this journey!!! I couldn't have asked for an easier process and the kindest people to help out. All my questions were answered and I know if I have more I can reach out!!!

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Caly ** was super through the application process, she is so easy to work with, very knowledgeable. The Welcome Call staff was very easy to work with. Both Caly and the Welcome Call staff were very courteous, respectable and sensitive to my emotions as to what a difficult decision this is for me.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Hector worked quickly (without feeling rushed) while being friendly and professional. He answered all my questions and double checked to see if I had any more. He made sure to break down everything so that I understood. Two thumbs up!

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Was really great getting to talk with a great experienced team of professionals such as the people at National Debt Relief who took the time to care about the person not just the money end of it. They really treated me more like family than just a statistic and went above and beyond the call of duty to help me out. Thank you so much for the new found hope you’ve given me and my family.

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    Verified purchase
    StaffProcess

    Reviewed April 16, 2019

    Everyone that I have talked to, to begin this process through National Debt Collectors was extremely friendly and helpful. They made sure that I understand everything that is going to happen and gave me contact information for any questions. I feel assured that they are going to be able to help me with my debts.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Thank you for helping me through this difficult time. I am thankful to know there is a shining light at the end of this tunnel. Top rate service, friendly advice, and a comfort of knowing I have help is what everyone has done for me. Thank you sincerely, Scott.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Updated on 08/14/2020: National Debt Relief answered every question that I had and at this point, I've settled some debts.

    Original Review: It was a fantastic experience. It was very easy and straightforward while working with my rep. I would recommend to my friends in the future. I look forward to getting out of debt using their outstanding services. Thank you to National Debt Relief.

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    Verified purchase
    Customer Service

    Reviewed April 16, 2019

    They were very helpful in explaining in terms I can understand. They also made sure they told me multiple times what the steps were and what would happen. They also included my husband in on the conversation so there will be a second set of ears to listen in case I was missing anything. Never once did they make me feel bad about the situation that I had gotten myself and they assured me that they were here to help. It took a lot for me to make this phone call and they made it very painless. The welcome call was exactly 15 minutes as the gentleman said it would be.

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    Verified purchase
    StaffProcess

    Reviewed April 16, 2019

    Professional experience! I decided that enough was enough and needed a solution. The professionals at National Debt Relief provided me with a reason to not give up. They saved my life with their expertise. I heard about the program from a family member and decided to take the chance and I am grateful for this opportunity to take charge of my life and eliminate debt.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed April 16, 2019

    The people helping me were fast and very friendly. Very easy process and really painless. Felt so relieved after. I felt a huge relief after that phone call. I would recommend this program to all my friends and family. I was recommend by a friend and she had the same experience.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    At the end of my rope and a lot of research on debt relief programs that I found on the internet, I called NDR. This was a very hard decision for me to make. The service rep that I worked with was Andrew **. He was very understanding, professional, knowledgeable and friendly, everything that you need when your back is up against a wall. I now have hope that I have a future without a constant daily struggle just to survive. Would I refer a friend to NDR? I have already have!

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    Verified purchase

    Reviewed April 16, 2019

    So far everything has seemed pretty easy and straightforward. I was with a different debt settlement company and decided to switch because of reviews and my negative experience. I feel more comfortable with this company and looking forward to the results.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2019

    I dealt with Al **. He was extremely professional the entire time. I never felt embarrassed at having to take this step. The person I spoke with on the welcome call (can't remember her name) was also very pleasant to talk to. This was really a great experience! I would recommend NDR to anyone.

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    Verified purchase
    Process

    Reviewed April 16, 2019

    I spoke with Andrew initially and then Tamsin for the welcome call. Andrew was knowledgeable and patient with me and made sure I understood the process and the negatives as well as the positives. Tamsin was also helpful in providing information about the Global account and legal help and updating my bank info.

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    Verified purchase
    StaffProcess

    Reviewed April 16, 2019

    Tyler was absolutely fantastic. He was thorough, helpful, informative and kept me abreast and on track throughout the whole sign up process. I am relieved and happy to be on the program and look forward to financial success in my life. Thank you all so much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2019

    Debt relief really helped me with courtesy and respect. I didn't at all feel like they were in judgement of me. I would recommend this company to anyone I knew who was going through the same things. Both girls were very professional. I loved talking to them. Your company must train people to be very professional on the phone.

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    Verified purchase
    StaffProcess

    Reviewed April 16, 2019

    National Debt Relief staff was very knowledgeable and professional. I felt like all of my questions were answered, and every step of the process was completed very quickly and easily. I am very happy to be helped by National Debt Relief.

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    Transparency

    Reviewed April 16, 2019

    I was scared to make the leap and ask for help, but I’m so glad I did. Everyone is very informational and transparent about the situations at hand. I am thankful and appreciative that they are helping me collect my freedom from debt. That you guys so much!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed April 16, 2019

    Very helpful. Explained all in detail. No problem understanding. Answer all questions. I feel very relieved to start the program. They made me feel good and not bad about my situation. I would recommend to people I know. I have all info I need. It was easy to do what I needed on phone.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    I want to thank you all for the help you are giving me and taking a lot of stress off of me and my family. It was very simple to get started and everyone was very helpful and understanding about what my family is going through.

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    Verified purchase
    Process

    Reviewed April 16, 2019

    So far, they were thorough and very easy to work with, explaining the details of what to expect and how to help me in the best possible way. They outlined the program so that it was fairly easy to understand. So far so good!

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Great service. Kieth ** was very professional and helpful. The process of signing up was quick and efficient. I would recommend to friends and family. I fell like a weight has been lifted off my shoulders.

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    Customer ServiceStaff

    Reviewed April 16, 2019

    Caly and Andrew assisted me in getting started. It has been one of the best customer service experiences I've ever had. They were knowledgeable, professional and sincere. Due to this Great start, I look forward to working with the National Debt Relief program to regain my financial standing. Thank you. Nicole

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    PriceStaff

    Reviewed April 16, 2019

    National Debt Relief provided me with a settlement program for my credit and the enrollment process for that was quick and easy. Their rep was good and answered the questions that I had. At this point, I'm four months in the process. And everything has been good so far including the cost that I'm paying for the service.

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    Customer ServiceStaffTransparency

    Reviewed April 16, 2019

    It is great to have people on your team that care about what you need and want from them. I am pleased with the response time and how well everything was explained and asking for my input. Everyone involved with me were very professional. I already recommended you guys to two people.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 16, 2019

    My initial contact was with Franklin, who was so easy to speak with. I felt no judgment when I had to explain how my life spiraled into debt. I could not imagine the conversation going any better. He fully explained the program and I think that I will have a restful nights sleep that I have been missing. The welcome call was the exact same. Both were professional and caring at the same time.

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    Customer ServiceStaff

    Reviewed April 16, 2019

    My experience with National Debt Relief was amazing. Aaron ** was very helpful even though I probably drove him nuts with all my questions and concerns. I truly believe I made the right decision when I made the first phone call to get myself out of debt with the National Debt Relief program. Many Thanks to Aaron and Joshua for all their help.

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    Customer ServiceStaffProcess

    Reviewed April 16, 2019

    The call was lengthy, but, Micha ** and Viola Very professional, knowledgeable and efficient! They both answered my questions well. The process was long but necessary. Would definitely recommend other who need help to your company. Thank you so much.

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    Verified purchase
    Staff

    Reviewed April 16, 2019

    Had a great interaction with the National Debt team today. They made it so plain so I could understand everything. They did not mind repeating anything I didn't understand. I would recommend National Debt Relief to all my family and friends.

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    Verified purchase
    StaffTransparency

    Reviewed April 16, 2019

    Very easy and representatives were knowledgable and informative when discussing my financial situation. They also paid close attention to detail and explained the material very well and it was easy to understand and complete. I would definitely recommend NDR to my family and friends. The burden has been lifted! There is a light at the end of the tunnel!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 15, 2019

    I was very pleased with the initial call I placed to NDR, Ms. Lorraine ** was very helpful and explained the program very well. She stayed in contact with me throughout the procedures. The welcome very helpful and the gentlemen explained everything in great details and answered all the questions I had.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 15, 2019

    Knowledgeable, friendly, very helpful, etc. The staff from the very beginning explained the process in depth and answered all my questions that I had. When I called and left a message, they returned my call very promptly. My hair was getting very gray, my stomach was getting ulcers, I had a hard time sleeping, but ever since I found NDR I got healed!!!!

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    Verified purchase
    Staff

    Reviewed April 15, 2019

    Very professional kind and considerable. She made feel comfortable and at ease. I will tell everyone that National Debt Relief is the company to choose when you need help or in trouble with credit cards and loans. Thanks Melissa. You're great! Sincerely, Thomasine

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    Staff

    Reviewed April 15, 2019

    It was a great walkthrough. Support was awesome. Everyone I have talked with was very kind and helpful. I hope it will be the same all ways through my credit relief. Every question is answered even asked a few times again.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    There very professional. So far so good. They got me enroll. With professionalism. Call me when they said will call you. Contact you by e-mail. Try to answer all your question and they will ask if you really understand when they read the contract with you.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    I just enrolled and feel super relieved that I'm on my way to getting rid of these debts. Mr. ** was incredibly informative and helpful. Mr. ** was a pleasure during the Welcome call. I truly appreciate the assistance and kindness.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    I have never experience such great customer service In my 46 years. There is a God. Such great patience. You guys have really answered my prayers. Thank you so much Terence ** for being so understanding and caring about my situation.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    The people I spoke with were knowledgable and very helpful. Answered any questions I had in an understandable way. Very professional. Signing up was not complicated as everything was explained to me. Helped me to get the best possible outcome to be able to become debt free in the future.

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    StaffProcess

    Reviewed April 15, 2019

    I called to inquire about how the process works. I talked with Alexandria and she was knowledgeable and informative. She answered all my questions and was patient. I ended up signing up for the program and it has lifted a weight off my shoulders and made it a little easier for me to breathe.

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    National Debt Relief
    Response from National Debt Relief
    Hello Rebecca,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffTransparency

    Reviewed April 15, 2019

    The representatives were very courteous and informative, they helped me through every step with a complete explanation of what I was doing and applying was easier than I thought it would be. They had my back every step of the way to debt clearance.

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    PriceStaffProcessTransparency

    Reviewed April 15, 2019

    Everyone that I have spoken to have been very nice and informative and willing to explain every aspect of the program with me. I am very hopeful that this works and gets me out of debt quicker than I could on my own. Joseph was very patient with me on the original sign up process due to my husband having to have another heart cath. I feel like Debt Relief has my best interest at heart.

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    StaffProcessTransparency

    Reviewed April 15, 2019

    Very friendly and helpful. Brandi and Armani was a pleasure working with them as they explained the whole program and what to expect. Hopefully this will help our financial picture and get us back on our feet. I look forward to working with you in the future to complete the program.

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    Verified purchase
    StaffProcessTransparency

    Reviewed April 15, 2019

    I was really nervous about calling because I was not sure if I was making the right decision but Crystal was amazing and knowledgeable. She was thorough and transparent. Guided and explained every detail of the program so knew exactly what I was doing. She did such an amazing good.

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    Staff

    Reviewed April 15, 2019

    I understand all the agreements. Everyone was so nice and they didn’t make me feel awkward when setting this up. They have helped us in so many ways. It takes the bricks off our shoulders. It is important that we have legal help too.

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    Customer ServiceStaffTransparency

    Reviewed April 15, 2019

    Both Ampi ** and Nancy ** were very helpful in that they clearly explained what was needed. The only difficulty that I had was that their emails came in so quickly, I had trouble keeping up. They both did a great job.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    Everyone was so nice that I spoke to. They kept in constant contact with me Even when I couldn’t talk. They still phoned back like they said they would. I finally got a chance to finish up my review and it was good. They gave me all the information that they were going to do, all the phone numbers I needed, contact numbers and everything and I was greatly appreciated for that.

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    Customer ServiceStaffProcess

    Reviewed April 15, 2019

    My recent experience with National Debt Relief (NDR), both the Debt Specialist and with the Customer Service Representative has been superb. It was a great experience, very professional and client oriented. The NDR program will definitively help to solve my current financial problems, offering a great opportunity to start with new hopes for the rest of my life.

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    Customer ServiceStaff

    Reviewed April 15, 2019

    I called about debt consolidation and spoke with Scott, he was very kind, informative and patient. He went over all the paperwork with me and asked me at each step that I understood and if I had any questions. He made me feel as if I was important and worth listening to. Scott gave me the information I needed and let me know someone from the Welcome Team would be calling me and gave me the phone numbers to look for so I would not miss a call from anyone in your employ. I talked to Ed on Saturday and he was just as kind and helpful as Scott. They both gave me the tools and the confidence to continue on my path of financial freedom. Thank you.

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    StaffProcess

    Reviewed April 15, 2019

    Everybody I worked with was very knowledgeable and friendly. It was a very quick turn around for answers and approval. Everyone made me feel like I could finally get out from under this financial hole. Thank you all so much with the process. I would definitely recommend to friends and family!!

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    StaffProcess

    Reviewed April 15, 2019

    Love that we were able to get help in such a fast and easy way with our representative. He made us feel relieved from our stress of having already so much debt, he made the application process super easy and efficient. Really appreciate how professional and helpful everyone has been in the whole process.

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    StaffProcess

    Reviewed April 15, 2019

    Very good at understanding issues. I can finally breathe with ease. I feel like the weight has been lifted off my shoulders in a matter of a few days, yes I said a few days. This is an incredible program with awesome people who don’t talk down to you or make you feel stupid. They are very understanding. I would recommend this for anyone who is struggling with bills. I can’t even believe the relief and privacy. Thank you all so much.

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    StaffTransparency

    Reviewed April 15, 2019

    I spoke with Ronald ** and he could not have been more pleasant or helpful to work with. He did not make me feel like what I was doing was something terrible. He was understanding and assured me this is done all the time. He walked me thru all the paper signing and gave me very helpful information. I also initially worked with Jason ** and what a great person to work with also! He got the paperwork started for me. Your company is wonderful to work with! What relief I had after finalizing my contract. I felt like someone was listening to me and understood that people do have hard times and need some help! Thank you.

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    Staff

    Reviewed April 15, 2019

    I checked out different debt relief services and National Debt Relief seemed to get the most consistently high reviews. I got into their debt consolidation program where I could pay off my debt within a certain period of time. So far, it's worked very well. I'm very happy with it. The enrollment process took some time, but it was thorough. They took me through it step-by-step. It was very professional. My negotiators are nice and their input is very logical. They're really good to work with. I've worked with four of them now, and I'm very happy with all of them. My experience has been excellent and I've already recommended National Debt Relief to a friend.

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    Customer ServicePriceProcess

    Reviewed April 15, 2019

    I had more debt than I had income. The information that National offered to me was what I believe I was looking for at the time. During the enrollment process, it was easy to fill out internal questions - name, phone number, and all that information. The program has been great. I originally listed five debts and two of them are completely done. One is being negotiated down to where it’s pretty reasonable and I will have that one paid up in September.

    The first time that the payment plan was presented to me, they told me what my monthly payment was going to be. It worked for my budget. Working with National has made a lot of difference because I know these debts are getting taken care of and I don’t have those creditors bothering me. It’s been nice. Everybody is getting their money and National has made it affordable for me to continue with the service.

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    Reviewed April 14, 2019

    My partner and I were so worried about our debt and the long term effects of not being able to get out of it. Our credit scores were suffering and our dreams of owning a home seemed to be farther ways. With one conversation with NDR our whole life changed. We are so thankful.

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    StaffProcess

    Reviewed April 14, 2019

    Everyone I spoke with was very helpful and answered all my questions. We think that it went as smooth as possible, and hope it continues. They made us feel comfortable the whole time we spoke with them throughout the whole process.

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    Customer ServiceOnline & AppStaffProcess

    Reviewed April 14, 2019

    Process made easy, staff are very professional and communication is so smooth. Hopefully for the duration of my program, everything will runs smooth. Their website is also very users friendly. Their fees are very competitive as well, in case someone is planning to apply to this program.

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    Customer ServiceStaffTransparency

    Reviewed April 14, 2019

    I found myself dug deep into financial strain and didn't know what to do. So I did a Google search and found National Debt Relief. Gave them a call and Sam ** was more than helpful and ultimately lifted a huge weight off my shoulders. He explained everything so I could understand it and assured me that they were there to help. I didn't feel judged nor did I feel belittled or criticized for some of the choices I had made. Thank you so much.

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    Reviewed April 14, 2019

    National Debt Relief is making some improvements on my credit. I did some research and it looked like they were more credible than the other one I had. They had good reviews as well. The enrollment process for their consolidation program was good. I'll recommend them.

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    StaffTransparency

    Reviewed April 13, 2019

    I was in a loophole of debt and glad you guys are out there. Both people I talked to know their stuff, explained everything to me as well as answered my questions. Now I can rest assured my debt will be handled well and if any issues arise you will be there to help me.

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    Online & App

    Reviewed April 13, 2019

    The application although a little long, was pleasant and easy. I am very happy with my decision to do this and a great weight has been lifted from my shoulders. I would highly recommend this for anyone drowning in credit card debt.

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    Customer ServiceStaffTransparency

    Reviewed April 13, 2019

    Great customer service. So far no problems. I will be grateful to be out of debt In less than 4 years. The representative I have been dealing with explained everything very well. So far I have nothing negative to say, but this is still new.

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    Customer ServiceStaff

    Reviewed April 13, 2019

    Thank you guys for everything. You are simply the best. Great communication. Quick response. Very accurate. I was confident with every single detail. They were so kind and patient with me. And made sure I understood everything. Thank you very much. Best wishes from Arvenola **.

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    StaffProcess

    Reviewed April 13, 2019

    Very helpful with explaining the program and were very polite and understanding to what my needs were and I will definitely refer them to others that are in the need for services like this. Thank you all for the help needed to get me back on track.

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    StaffProcess

    Reviewed April 13, 2019

    Everyone made me feel comfortable with the process. I can actually focus on other important areas of my life and don't need to stress over bills. Thanks to the great team here. You all are the best. I will recommend your services to others.

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    Customer ServiceProcessTransparency

    Reviewed April 13, 2019

    Pleasant and reassuring. All questions answered before asked in the program description. All representatives were professional, clear and concise. The content of the calls were easy to understand and to the point. They were very willing to repeat any portion that wasn't heard or was unclear.

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    StaffProcess

    Reviewed April 13, 2019

    Robert, Keith and Jordan were excellent in explaining the program and answering my questions. I am very concerned about this process and how this will affect my future, after speaking with the team members, I feel hopeful for the future. I am looking forward to getting great results with the help of National Debt Relief. Thank you!

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    Customer ServiceStaffProcess

    Reviewed April 13, 2019

    The call was thorough and informative. He was patient and willing to reexplain things to me when I didn’t understand certain terms. Everyone has been extremely compassionate and sensitive to our situation, as well. I am hopeful and feeling grateful for the opportunity to participate in this program.

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    ProcessTransparency

    Reviewed April 13, 2019

    Very professional and always very clear as to what the program will entail every step of the way. Kate was very informative and let me know what I needed to do and gave me my documents completed and quickly. I am so excited to start this program and get out of debt.

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    StaffProcess

    Reviewed April 13, 2019

    I wanted to do a consolidation and National was the first company I came across. The enrollment was easy and their program helped to relieve a lot of the anxiety that I was experiencing. I still have about three years with them but I'm looking at a possibility of coming out of this sooner. When I talk with their negotiator, I get a different one every time. But for the most part, they do an excellent job with explaining the progress that they made or what agreements that they have been able to negotiate on my behalf for the different creditors that I have. For the most part, I'm very comfortable working with them.

    They tell you to expect a drop in credit score but the realization of it is actually a surprise that your credit score drops so quickly. Mine is slowly building its way back up though. The one thing that bothered me the most was that there are some creditors that I opted not to enroll in the program that also started closing out my accounts that were actually in good standing. I wasn’t expecting that. I don't know if there's anything NDR could do about that. I know that they don’t have any control over what other creditors decide to do with your accounts. I think that's one of the things that people should be aware of so that they'd know that they could expect something of that nature to take place if they decide to try to keep managing some of their other accounts on their own.

    Right now, for the most part, the quoted rate for the program that I'm in has stayed the same. There have only been a few instances where I had to contribute an additional amount but for a short amount of time, maybe one or two additional payments in order to solidify a deal that NDR is brokering on my behalf. NDR is an excellent program and they are doing an excellent job. They are doing exactly what I was expecting and what they offered me at the onset of signing on to the program.

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    Reviewed April 13, 2019

    I was with another company, and then I saw NDR and wanted to try it out for consolidation. It's slow, but it's coming along. The negotiator has been excellent, so far. I just call the number and talk to whoever who answers. Sometimes I feel a little confused so I have to just go online and read it and understand it. I pay every two weeks. I'm satisfied with NDR.

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    National Debt Relief
    Response from National Debt Relief
    Hi Glenna,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    Just want to say that André, James and Isis were very helpful.. They answered all my questions... with a positive attitude.. Thanks so very mucho for all your help.. Andre was very helpful.. I really appreciate what he did... and Isis..

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    StaffProcessTransparency

    Reviewed April 12, 2019

    Everyone was very pleasant and understandable. I would recommend National Debt Relief to everyone that has a difficult situation and need help to improve their current financial situation. The process was very simple and understandable. Also everyone explained everything and was very knowledgeable.

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    Staff

    Reviewed April 12, 2019

    Joshua is very professional when it comes to explaining matters about the everything. Very pleasant to converse with. Entertains my queries with regards to the number of months and bi-weekly payments. He is very accommodating in giving the necessary informations.

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    StaffProcessTransparency

    Reviewed April 12, 2019

    Very well explain and the agent is very nice and explain everything in Details. Atif explain everything word for word each line. I was hesitant in the beginning. The process is very easy. We are hopeful that this will go as plan.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    Amber was very courteous and answered all of my questions or concerns I had. She told me what steps that are taken as far as the account that is set up and the monthly payments I'll be paying. I was very relaxed at the end of the call.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    I had a great conversation with Terrance. He was very professional. I think he is a great employee. I will refer many people to your program. Thanks for the help. I hope this is the chance I get to get debt free.

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    Customer ServiceStaffTransparency

    Reviewed April 12, 2019

    Everyone was very helpful and pleasant and answered all of my questions to my satisfaction. They also told me not to hesitate to call if I have any questions regarding my account. My agreement was actually sent to me twice because the first person I spoke with did not explain things to my satisfaction and I rejected the initial call but the second welcome call went very smoothly.

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    Staff

    Reviewed April 12, 2019

    I had a wonderful experience talking to the representative that helped get me approved for the consolidation. He was very easy to speak with and was knowledgeable about what his job is. The welcome representative was also very nice and had gone over my information again to make sure it was correct. Would recommend to anyone.

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    Staff

    Reviewed April 12, 2019

    Both of the representatives I worked with were very knowledgeable and answered all of my questions effectively. I was satisfied with the service and now have a good understanding how the settlement will work in my favor. I am excited to resolve my debt and save money at the same time.

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    Reviewed April 12, 2019

    Just the thought of becoming debt free is such a relief, emotionally. I am on a fixed income and this program will enable me to be able to do something besides just pay bills. Once I am free of my credit card debt, I hope to be able to do some traveling as well as participate in some of my hobbies. Thank you.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    My initial enrollment has been excellent so far. My assigned agent was very sincere and provided helpful service for a such a difficult sensitive matter. So far so good, the outcome will determine the validity of the program. Very friendly customer service overall.

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    Staff

    Reviewed April 12, 2019

    All of my questions were answered and the reps were very friendly. I am looking forward to getting out of debt in a shorter amount of time than I was expecting. I am new to this program so I don't have any positive or negative reactions yet but hope that everything goes smoothly.

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    StaffProcess

    Reviewed April 12, 2019

    To finally admit your debt is very hard but they made me feel comfortable in doing so. Thank you to Mr. ** and the rest of the team that helped me. I would highly recommend this process and route to friends in need.

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    StaffProcess

    Reviewed April 12, 2019

    I had a very positive and meaningful experience with you company. The representative I worked with was informative, patience and conscientious. All my questions were answered with accurate knowledge of the program goals and objectives which led me to make the decision to join the National Debt Relief Program.

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    StaffProcessTransparency

    Reviewed April 12, 2019

    I am so Happy now and I will be able to sleep much more calmly now. Thank you so much. Special thanks to the people I talked to, they were amazing, they cleared up my questions and explained all of the process from the very beginning. Thank you.

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    StaffProcess

    Reviewed April 12, 2019

    I had little to no hope prior to speaking with the Enrollment Dept., and the Legal Team Department, and thought I might lose my home due to uncontrolled bills. The Team Members, Alton ** and Edward ** (legal team), were very knowledgeable and professional and helped ease my concerns. They were there to walk me through the entire process while holding my hand. I now have hope!

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    Staff

    Reviewed April 12, 2019

    Nick was great! He had a great sense of humor and answered all my questions, and let me tell you I had a lot. I'll be writing him a thank you letter when I have completely finished the program with National Debt Relief.

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    StaffProcess

    Reviewed April 12, 2019

    The associates were very knowledgeable and helpful in explaining and answering questions. Everything was done in a very timely manner. They made the entire process very comfortable. They were very respectful, with no judging. I am very thankful for their assistance.

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    Staff

    Reviewed April 12, 2019

    Updated on 06/12/2020: The enrollment process was pretty easy. I was able to do it in about an hour. They were pretty friendly. They're doing what they promise, which is reducing my debt load.

    Original Review: Relief. Finally getting rid of the debt that we accumulated over the years raising 3 kids and suddenly having a reduction in income. Trying to do the right thing and continue to pay off the debt, but sometimes you need help.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    Joshua enrolled me in your program. He was very professional and personable. He did not rush me during our phone call and allowed me the time I needed to ask questions, review all information, and provide him with my information. He made me feel very comfortable with my decision and I am well pleased. I spoke with Vanessa on my Welcome Call and she mirrored Joshua in every aspect. Their kindness and respect towards me was an added surprise and extremely appreciated. As a result, I have the upmost confidence in NDR and I am excited about the outcome NDR will achieve for me. I have already referred you to a handful of people that are close to me and in the same position with their financial hardships as I am. Thank you Joshua, Vanessa, and National Debt Relief. Sincerely, Tawnya **.

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    Reviewed April 12, 2019

    You guys helped me out with giving me the information on how this all works and answered my questions. I was really worried about the other creditors harassing me and this all being a scam. I hope it isn't, I looking forward to working with y'all.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    Everyone has been great and helpful to work with. Erika and Nancy answered all my questions. It has been fast and easy to get all set up. Signing documents via email has made things easy for me. Thank you for helping me getting started.

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    StaffProcess

    Reviewed April 12, 2019

    I would recommend you people to anyone needing your help. I was very impressed by Antoine. He was excellent in explaining the whole program to me. I was very satisfied and he was very knowledgeable with all the answers. I would recommend him to anyone.

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    StaffTransparency

    Reviewed April 12, 2019

    All I know to say is thank you so much for giving me the peace of mind I haven't had for a while now. Everyone has been so helpful and cordial to me. They have walked me through everything without judging me and I truly appreciate it.

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    Customer ServiceStaffProcess

    Reviewed April 12, 2019

    Everything so far has been great. The enrollment process with Paul ** was fast, easy and very professional. He answered all my questions. He made sure I understood every step by explaining everything. The welcome call was great as well. I will definitely be recommending this program to friends and family.

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    Staff

    Reviewed April 12, 2019

    Overall I was happy with my experience. I had lots of questions. Sometimes I would asked the same question. I felt like everyone was interested in my well being. I really debated if I was going to get help with my debts. The only problem I felt because they had to go over all the rules and guidelines they talked a little too fast. I am a 67 year old senior and sometimes I had to asked them to repeat. The only suggestion is not talk to fast when dealing with elders. If someone asked me I would recommend National Debt Relief.

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    StaffProcessTransparency

    Reviewed April 12, 2019

    Great, this is a very informative and transparent service. Everything was done very fast and efficient! They were understanding of my issue, they actually listened to me. I’m excited to get started with this program! There was a lot of details and they walk you through everything step by step!

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    StaffProcessTransparency

    Reviewed April 12, 2019

    Everyone was great and very professional. The process was quick And everything was explained by each person to ensure I understood what was going to happen. All my questions were thoroughly answered and there was no pressure to commit to anything.

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    Customer Service

    Reviewed April 12, 2019

    I was concerned about giving my bank account over the phone. So, Desiree hooked my up to her supervisor, who had me hang up and call back, giving me his extension. At that point, I completed the application. I appreciated the extra attention to my worries about scams.

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    Customer ServiceStaff

    Reviewed April 12, 2019

    Everyone I spoke with was very respectful, answered all questions, was very patient. Provided information to assist me in making the correct decision. Very timely. Absolutely recommend to anyone needing assistance. All forms were reviewed, provided phone numbers and email addresses to assist me in the event I needed to contact them.

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    StaffTransparency

    Reviewed April 12, 2019

    National Debt Relief was recommended by a friend. I just signed up today. Everyone was very helpful and supportive. They explained everything and answered my many questions. I look forward to doing business with them. I talked to several people and they were all very helpful.

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    StaffProcessTransparency

    Reviewed April 12, 2019

    Staff was very kind, and understanding. Both team members were very thorough on explanation of program and answered any and all questions I had. I am very happy to be part of this program. I will give this some time, but will definitely be telling my friends and coworkers about your program.

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    Staff

    Reviewed April 12, 2019

    Alton was extremely helpful and there was absolutely no judgement of my situation. Made a very difficult decision very easy. He was a pleasure to work with. Likewise was the gentleman that I called for the welcome call. They were both a pleasure to work with.

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    Customer ServicePriceStaff

    Reviewed April 12, 2019

    I had a number of head injuries and my credit card bill started overwhelming me. NDR could help me relieve my anxiety so I called them and I've been doing their program since November. Their enrollment process was fairly simple and it was easy enough for me to set up. I pay them monthly and they've settled a couple of debts for me. It's gotten rid of a couple of credit cards and all my accounts are now closed. So, my debt had decreased. Unfortunately, what I can afford to pay them is not really helping my credit cards and though I knew it was gonna happen, it destroyed my credit too. Also, I have a bigger debt, a $9,000 balance that hasn’t been contacted yet. I still get phone calls because nobody's contacting the creditor. NDR told me not to make any payments. So, I'm five months behind the monthly charge up.

    Still, their reps were nice and polite. My rep called me at least 3 times to set up and if I wanted to agree to cancel a card or agree to an offer. The last time my rep called me, he tried to see if I wanted to settle one of my smaller cards. I said, “Yes,” and that was the end of the conversation. Even so, contacting creditors that have larger accounts needs to be better. Overall, I'm happy they got rid of the anxiety off me, but I'm not 100% happy with the timeframe in which they're contacting creditors.

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    National Debt Relief
    Response from National Debt Relief
    Hi Jeffrey,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

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    Price

    Reviewed April 12, 2019

    I had a lot of debts that I needed to pay for and I went with National Debt Relief because of their reviews online. It was easy to set everything up and start the process but my cost is high as I had a lot of debts. So far, I have paid off three of the four accounts. All in all, my experience with National Debt Relief has been good.

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    Customer ServiceStaff

    Reviewed April 11, 2019

    I spoke to Rhoee ** during the initial consultation process. I found him to be very articulate and thorough as he was explaining the National Debt Relief program to me. I also spoke to an individual, later this afternoon. I forgot his name but he was articulate and very thorough in his presentation to me as well. Overall, the two Customer Service Reps gave me very good customer service.

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    Customer ServiceStaffProcess

    Reviewed April 11, 2019

    Customer service was great. Rep was very patient and Informative and answered all my questions she went over everything thoroughly and made sure that I understood the process step by step. There was never any pressure. She followed up with me through the week.

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    StaffProcess

    Reviewed April 11, 2019

    Very helpful with explaining how the whole process works. Very friendly and courtesy. The service representative went out above and beyond to make sure I understood how their company works for me. Howard and Mr. ** were very nice and polite. I would recommend NDR to anyone that is struggling with debt.

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    Customer Service

    Reviewed April 11, 2019

    This was a hard discussion for us and made us feel like failures. National Debt Relief made it easy and didn’t try and sell us on anything. They talk it through very clearly. We felt confident with our decision by the end of the call. We were relieved that we finally had a solution to our overweening debt.

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    Staff

    Reviewed April 11, 2019

    I appreciate the promptness, friendliness, and helpfulness of the company today. They removed any fears and alleviated any stress I had with the debt I had. They were very forthcoming with all the information I needed and answered any questions I had.

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    Staff

    Reviewed April 11, 2019

    Absolutely great service. Very helpful in getting me started on my way to being out of debt. I highly recommend to anyone. Almas was the employee that helped me create a plan to get me out of debt. I am looking forward to having my slate wiped clean.

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    Customer Service

    Reviewed April 11, 2019

    Received outstanding customer service and support throughout the initial phase of getting set up and very knowledgeable of the program and services offered. Look forward to working with this company as I resolve my debt. Would highly recommend to family and friends.

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    StaffProcessTransparency

    Reviewed April 11, 2019

    My experience was pleasant. The team was very clear and thorough with explaining the program. They are very encouraging and has me truly believing that I will complete the program. I also feel highly protected as I go through this journey and being debt free and stress free. Thank you National Debt Relief Team.

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    StaffProcessTransparency

    Reviewed April 11, 2019

    I worked with Karleton and he was wonderful. He listened and explained everything very clear and had it done quickly. I think I can see light at the end of the debt tunnel. The whole process was very simple and made me feel a lot better about my situation.

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    Staff

    Reviewed April 11, 2019

    I had the nicest time conversing with Angel. She was down to earth, sincere, articulate and expertly knowledgeable. Because I interact with dozens of businesses, I see and hear a myriad of different styles. Most just focus on money, and neglect the experience. After speaking with Angel for 16 minutes, my outlook became a little bit brighter. Well done everyone!

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2019

    They were amazing, especially Angelica. She stayed over her end of shift to help us out. Angelica walk us through everything and explained it great. She even reached out to her manager to answer questions she did not know the answer.

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    StaffProcess

    Reviewed April 11, 2019

    Adrian and James have been most helpful in assuring their services throughout this process. Most impressively is the expedience of this process and the program's services as well. This program was recommended by my daughter which has recently graduated as you say. Her satisfaction with your services before the aforementioned is the sole purpose for which I decided to enlist your services. Most appreciated!

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2019

    Great experience!!!! Highly recommend,, everyone was so helpful and explained everything so clearly!!! Andre was just SUPER,,, so thoughtful and really cared about my situation... and Elizabeth was also super nice and thoughtful with the welcome call. It’s taken sooo much stress off.. Thank you. Thank you. Thank you!!!!

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    StaffProcess

    Reviewed April 11, 2019

    Everyone that I spoke with was extremely helpful and informative. I felt like my concerns were all heard and they answered all of my questions. I feel comfortable moving forward through the process of eliminating our debt and I’m happy to know I have a strong team of people behind us.

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    Reviewed April 11, 2019

    Very excited to start this journey towards a debt free life. Associates are very welcoming and reassuring. For the first time in years I feel like I can breathe. I’ve struggled with making the same minimum payments for years with no relief or light at the end of the tunnel. Now I have one.

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    Customer ServiceStaffProcessTransparency

    Reviewed April 11, 2019

    Updated on 03/12/2021: The initial person was extremely nice and explained it all. We went into National Debt Relief with eyes wide open because we needed to get a handle on things. There have been a couple of little snafus along the way that I didn't expect but not with the initial experience at all. Some of the representatives are more knowledgeable than others.

    There's been several attempts to try to get us to add to the payment in order to pay somebody with a negotiation. They should come to us first and ask if we could do it if they could negotiate that amount instead of saying what our payment would be, and I would have to say we cannot do it. We went from a credit score in the 900s all the way down to the 500s. It’s slowly coming up but we’re one to two years away from getting out of it. I did not completely understand all the process with the negotiation and how people got enrolled. There was a settlement amount and then, that changed. With the last people they negotiated with, it ended up being more and I never got a satisfactory answer to that. They should have explained it. Their feedback was maybe there was a payment that was directly settled. I was thinking not this many years later but it is what it is.

    Original Review: Both gentlemen we dealt with provided good information and never hesitated to answer questions. Both provided the pros and cons and helped us understand the process. We hate that our credit rating will be ruined but know that the end result will be worth it.

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    Staff

    Reviewed April 11, 2019

    Very helpful with all my question, very thorough and patient with me. I'm so glad for your service and help with my debt. Can't wait to be able to breathe the next bill paying day and not have to ask children for help with money as much. Thank you.

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    StaffProcess

    Reviewed April 11, 2019

    Your representatives have been very helpful and very detailed at explaining the program. I appreciate the patience and understanding in making this hard decision. The polite and friendly voices gave me the confidence that I was making the right choice. I will highly recommend this to friends or family going through financial debt troubles.

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    Staff

    Reviewed April 11, 2019

    Thank you for your caring attitude and reassuring my doubts. Your zeal for your job was off the charts and you were very personable to me. I would recommend you to anyone in the same situation as me. Keep up the good work. Many of us need people like you to help us.

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    Staff

    Reviewed April 11, 2019

    I was very please with the help from Adam **. He got me started with NATIONAL DEBT RELIEF. He took time to walk me through each step. The agent for my final enrollment step was good also. The enrollment reps were Awesome. I will refer NATIONAL DEBT RELIEF to others who might need a DEBT CONSOLIDATION.

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    Reviewed April 11, 2019

    When I was directed to National Debt Relief I was a bit hesitant, I had accumulated more debt than I thought and it was really hurting my score, and it also seemed as though I could not escape the interests rates either, however they were able to cut my bill in half and insured me they would take care of everything so that I would never be harassed by any of the creditors. Really gave me a peace of mind.

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    Staff

    Reviewed April 11, 2019

    Daniel was very friendly and helpful and Joshua was also very polite and friendly. Great team. I’m very excited to work with them to help me get out of debt and to be debt free. Thank so much for your help.

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    Customer ServiceStaffTransparency

    Reviewed April 11, 2019

    So far everything has been very professional and handled in a manner that made me feel valued as a person. Everything has been explained in great detail and any questions or concerns were answered immediately. The efficient email process has made this to be quick and easier than expected.

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    Customer ServiceStaff

    Reviewed April 11, 2019

    The agent George ** was so pleasant, highly knowledgeable at what he does... Made me feel very comfortable over the phone... His Service was outstanding explaining every detail of the application process... Made me feel at ease knowing that someone is here to help me with my financial situation...

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    StaffProcess

    Reviewed April 11, 2019

    This could not have been an easier process!!!! Everyone I spoke to was pleasant and knowledgeable. From beginning to end, they made it as straightforward as possible and were very understanding. I would definitely recommend this to anyone in a similar financial situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2019

    Very knowledgeable and helpful!!!! Great response times and attitudes.... They helped to take my stress away. Now I can focus on getting my credit score back to where it was and pay my Bills without all of the worry and hassle of creditors calling me nonstop.

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    Verified purchase
    Staff

    Reviewed April 11, 2019

    Duane answered all of my questions and put my husband and I at ease. It made it easy to talk with him about our goals and what we wanted to do to move forward. I appreciate his understanding thru this scary process of becoming more financially secure.

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    Transparency

    Reviewed April 11, 2019

    Everyone has been helpful and more importantly, appears to be transparent about what I should expect in making this step to correct my past mistakes. Although this is the beginning, I feel encouraged that I am in good hands with this company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2019

    Ever since I logged the first time in to the website.. Right away Isaac called me and he was super helpful in everything!!! I appreciate so much the help and patience for explaining every term to me!! I am so excited to start this new journey and finally be done with all my debt! Thank you!!

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    StaffTransparency

    Reviewed April 11, 2019

    The agent was so nice with me and explain to me every single thing step by step, and he make sure I understand everything about that my process. Thank you for help me and I hope done soon as possible.

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    Customer ServiceStaff

    Reviewed April 11, 2019

    Wonderful experience so far, answered all questions with confidence. Helped put our mind at ease through this tough time. We are excited to be on the road to debt relief with the knowledge that this will damage our credit. We hope that we will be able to rebuild this eventually. But at this time a lower payment will give us peace of mind.

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    Transparency

    Reviewed April 11, 2019

    You saved me from a near homeless experience. My experience so far has been excellent. The thoroughness and transparency is top notch. I realize my journey with my creditors has just begun but your help in being prepared for them is fantastic.

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    Staff

    Reviewed April 11, 2019

    Matthew was very professional and very helpful. Let me ask as many questions as I wanted. Was very knowledgeable. Also the welcome interview lady was great. We feel very comfortable with our choice of National Debt. Looking forward to being debt free. Would recommend to anyone.

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    Staff

    Reviewed April 11, 2019

    So far this experience with NDR has been great. Everyone I have spoken to has been very professional and compassionate. I am looking forward to working with NDR to become debt free!!! I hope they are as persistent with creditors as they have been with me :-).

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    Customer ServiceStaff

    Reviewed April 11, 2019

    I worked with Ricardo and he made this experience super stress free and easy. I was stressed this morning feeling so overwhelmed. By the time I got off the first call with Ricardo I felt relief! My husband and I feel very positive about this experience! Thank you!

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    Staff

    Reviewed April 11, 2019

    Very professional and secure and private. Thank you for all your help. I have high hopes that I will be able to buy my house soon. If not, at least I will have the peace of mind that my credit is good and I am debt free.

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    Verified purchase
    Customer Service

    Reviewed April 11, 2019

    My overall experience so far has been wonderful! Bruno ** has been amazing. I was nervous and embarrassed to call, but he did not judge me and talked me through the whole thing! I just started so I cannot say much about the program itself, but I sure hope this works! I read a lot of negative.. along with a lot of good, but I decided it was worth the try. I felt a weight lift off already. Here goes nothing.

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    StaffProcessTransparency

    Reviewed April 11, 2019

    Just getting started with the program, but both representatives were very friendly and professional. They explained everything very thoroughly. Excited and scared to start this new chapter of our lives. Will be really glad to get this debt off my shoulders.

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    Transparency

    Reviewed April 11, 2019

    Everything was explained to me in detail and my questions were all answered. I am looking forward to participating in the program. I was starting to feel like I would never get out of debt. I now have hope for the future.

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    Staff

    Reviewed April 10, 2019

    The overall experience from first talking to Aaron, to the happy and helpful nature. My experience so far has been incredible, I had some hardships hit me all at once, the ratings speak for themselves. I truly feel that this will help me now and for the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    I hope the actual process of negotiation with creditors and payments through the end of my terms go as smoothly as the sign-up process has been. Everyone I talked to on the phone has been very helpful and kind so far. Thank you for your help with getting my life back on track.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    Customer service agents I spoke to were very understanding & accommodating, & the beginning of me being debt free has begun very smoothly. The communication between me and your company has been very professional, I’m glad I picked this company to back my financial put of my life back on track.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2019

    The representatives were very patient and understanding and were able to answer any question asked at the time. Hopefully as I go through the process everything runs smoothly and if I have additional questions, they will respond back as timely as they currently are doing to accept my situation.

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Service was great. Really helped me! I really am glad that they were able to help me! The help was nice and professional. They were able to successfully help me understand what the program is doing for me and how to help myself!

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    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    Krista was great. She explained everything very well and she was very helpful. She answered everything that was supposed to be answered and she was a pleasure to work with. The rep in the welcome call was also very helpful. She was knowledgeable and courteous.

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    StaffProcessTransparency

    Reviewed April 10, 2019

    Great service and everything was explained. I was unsure about the process when I first joined and it was scary but my nerves was calmed and I was giving a solid plan to rebuild my credit. I am super happy about that.

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    Staff

    Reviewed April 10, 2019

    The two people I spoke to were so helpful and made everything easy to understand. They were very easy to speak with and personable! They put my mind at ease. The stress has already been lifted! Knowing in 30 months I’ll be debt free! Thank you so much!

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    I was really apprehensive to go through with this process. Your team made this a great experience and provided awesome guidance and support. I look forward to a debt free life after fulfilling my obligations to this program. Thanks again to your team.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    It took me weeks to make that call. My phone was blowing up, emails, text messages, I needed it to stop and needed to find a way out. Finally, I made that call. Both of the people I talked with were great. Shelley took her time with me, explained everything, waited patiently on me because I was at work. I emailed her the next day with a question and I got a reply within the hour. I'm looking forward to getting back to a stress free life.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 10, 2019

    All went well. The girl who did the welcome call was very thorough. She was rushing a little bit because she knew I was at lunch. She took her time and explained everything and was very patient. But everything went well.

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    Customer ServiceStaff

    Reviewed April 10, 2019

    Mario ** was very considerate, respectful, patient and understanding. He made my experience very relaxing and I was comfortable speaking with him. The welcome call representative was also respectful and patient. They both answered questions and also asked many times if I had any questions. Thank you for this!!!

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Gary & Latoya helped me thru the process & answered all my questions. They were kind, friendly, & professional. I appreciated their assistance. The program was quick to apply to and with Gary’s help, I was able to enroll quickly without a lot of confusion. National Debt Relief appears to be a well organized business and I look forward to its assistance in paying off my past debt.

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    Verified purchase
    StaffProcess

    Reviewed April 10, 2019

    Very well versed representatives who fully understand this program! Awesome experience in getting set up! I was very inquisitive and sort of leary when I first thought of calling, but when I finally made the first step I was so glad that I did. I feel I made a great decision.

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    Customer ServiceStaffProcess

    Reviewed April 10, 2019

    I just started the process so will update as I progress. I called after getting a mailer and was felt that Gilbert was very professional and answered all my questions during the initial process. He made me feel like I was a person who just needed some help opposed to looking down at me like a pariah. I also completed a "Welcome Call" and as more questions came to mind they were also answered professionally. I believe that my questions were answered honestly and there have been no hidden charges or unexpected concerns. I am confident that this program will work for me and appreciate the assistance I have gotten so far.

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    Staff

    Reviewed April 10, 2019

    The team was very efficient and therefore effective in their presentation. The courteous and timeliness the team gave to me was a tremendous advantage to me. The team was very professional and that is one of the reason I selected this company.

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    Staff

    Reviewed April 10, 2019

    Dedicated on working with people to help resolve their debt. I love it. Nice team. Nice people. Very respectful. Like how I have a team that actually works with me and cares about helping me get through this rough time in my life.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    Carlos and Karen were very professional and detailed. This is a stressful time for my husband and I and nowhere in either conversation did we feel anything less than informed and helped. We appreciate Carlos and Karen taking the time and explaining everything to us and helping us in the first step to getting out of DEBT!

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    Customer ServicePriceStaff

    Reviewed April 10, 2019

    I am very satisfied with the courteous and helpful staff at NDR. I was at the point of not knowing which way to turn on a credit card. Never paid the principal just interest. The staff has helped me. They have taken care of everything. I am well pleased. I can live my life without all the stress and phone calls. I highly recommend them to my friends and family. Thanks for helping me.

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    StaffProcess

    Reviewed April 10, 2019

    This was a great experience and such a huge relief to be able to consolidate my credit cards! Matthew was very helpful and informative about their program. It was easy and fluid to sign up for the program. I feel confident they will be there to support me during the next few years with my consolidation and relieving me of my debts. I am looking forward to finally being debt free. I will definitely refer NDR to my friends and family.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    I had a great experience talking to Jason yesterday. He was extremely helpful and great at explaining everything that I needed to do. As well as what to expect when it enrolling in this program. Brandy was also very sweet and extremely helpful when it came to the last details about my enrollment. Overall great team! I am excited to get started on the road on becoming debt free.

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    StaffProcessTransparency

    Reviewed April 10, 2019

    The representatives are very understanding and realistic in all their goals. Kar explained to me the program very clearly, I feel I have taken the first step to financial freedom and most importantly peace of mind. I have a much better outlook on my financial future, it feels like a heavy burden has been lifted off from my shoulder.

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    Customer ServiceStaff

    Reviewed April 10, 2019

    My experience with both representatives were pleasurable. They answered all questions asked and were extremely helpful and would recommend their service. They both exhibited excellent customer service and I look forward to speaking with them in the near future. I would also like to thank you for the services that your company offers.

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    Customer ServiceStaff

    Reviewed April 10, 2019

    Danny was extremely helpful and answered ALL my questions and made me feel comfortable about calling in and asking for help. The only thing he could he could work on is just talking a bit slower. At times I felt like he was rushing through everything and I couldn't keep up. But when I would ask questions he was great on answering them all for me. He did a great job was very happy with him. Javier did my welcome call and he was an absolute delight!! He as well answered all my remaining questions I had. He did great!! A big thank you you to both. Thank you for taking a lot of stress off my shoulders and letting me breathe again and get to that point of having financial freedom!

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    Customer ServiceStaff

    Reviewed April 10, 2019

    I've been extremely happy with the communications and interactions I have had with their Client Success Team so far. They do their best to answer my questions and to address my natural fears about this totally unfamiliar process! I'm extremely grateful for their assistance, and I'm quite glad I came to them for their help.

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    National Debt Relief
    Response from National Debt Relief

    Bradley, we're more than happy to address any concerns you may still have. Please reach out to Client Success and speak to one of our friendly and knowledgeable agents. Thank you for taking the time to leave a review today.

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    Customer ServiceStaffProcess

    Reviewed April 10, 2019

    Great experience with the NDR team. Very helpful and informative first call and a great "welcome call" as a follow-up. Would absolutely recommend the service. The program and expectations were laid out very clearly. Love the follow-up and detail if support is needed.

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    StaffTransparency

    Reviewed April 10, 2019

    Company and people were very kind and helpful. Answered any question I had, explained everything very clear to the point and listen to what I had to say and took so much stress off my back and just so relief talking to your people for helping me.

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    Verified purchase
    Staff

    Reviewed April 10, 2019

    Very informative and friendly. Highly recommended. Everything was made easy to understand and all questions answered fast. Made it very easy for myself and my wife to choose National Debt Relief to represent us in our time of need. Thanks NDR.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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