National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 25, 2019
I am a new customer and found the process getting set up to be easy and everyone is friendly and concerned about meeting my needs. I would recommend this company to any one who finds them in position as we are at this time. Thank you all for your support and expert advise.
Reviewed April 25, 2019
We loved Michelle and she answered all our questions and made it an understandable and stress free process. Thank you! We will recommend to our friends. A weight feels like it has been lifted and we will be meeting our life goals sooner than later.
Reviewed April 25, 2019
Addressing our extreme debt in this manner was a very big step and very scary but we feel very relieved already because everyone at NDR has been helpful, knowledgeable and did not make us feel foolish for getting into this situation.
Reviewed April 25, 2019
Details were discussed in depth and lots of opportunity to ask questions as needed. The "Enrolling Agent" (Erica **) was very knowledgeable about the program and very patient with my questions. The "Welcome Agent" (Kera **) was also very knowledgeable and helpful. Initial impressions are very favorable for this service and their willingness to help someone to eliminate a serious financial issue.
Reviewed April 25, 2019
Very knowledgable and helpful throughout the process! I did not think it would be so easy and painless to see the light at the end of the debt tunnel. So happy I made the move! I would recommend to anyone in my position.
Reviewed April 25, 2019
They were very nice and understanding and went through the paperwork slow so I was able to understand it. Then made sure that all my questions were answered and that if I needed help with the log in. They are great to work with when needing to get some of your collection taken care of.
Reviewed April 25, 2019
This was so easy to get started and I like that I’m in control with the whole process. They are clear with their information and transparent the whole process. I’m recommending them to everyone I know. Thank god I can finally get debt free!
Reviewed April 25, 2019
My experience with Freedom Debt Relief has been exceptionally easy and I can’t wait to get on track to becoming debt free. The staff has been very responsive to any comments or questions I had during the enrollment process. Thank you for the help.
Reviewed April 25, 2019
They were both great and very helpful and made me feel comfortable with what they were explaining to me and made sure I understood and they were both very patient in the questions I would ask and made sure I understood after they explained to me.
Reviewed April 25, 2019
I heard that National Debt Relief is a good company so I got in touch with them thinking that they could help me get rid of my debt for hardly any money. I had a debt of $11,000 and they got rid of 6,000 but I had to pay them $2,000. Then, I ended up paying a lot in income tax because they got rid of most of the debt and they charged me thousands of dollars to get rid of the debt. So, I might as well have kept the debt and paid it off when I could pay it. I'm still in the program for the $3,000, and they're gonna get half of that taken away, and then I'm gonna have to pay them $700 to take that away. With that, I don't think the program has worked for me and I would never do it again.
NDR had to send me the enrollment paperwork via Federal Express since I'm not too computer-literate and I sent it back to them. I called them and they helped me understand what was going on with my account and so, they kept me up-to-date. They seemed to be really concerned and wanted to help me get out of debt. They were straightforward and was honest and told me what I had to do to get rid of the debt. They didn't tell me though how much they would be charging me which was what I would have liked more information about.
In setting up my payment plan, they wanted to know what my income was, if I made any extra money and if I could contribute after if I made any extra money. They said they could work with me further if I was having a hardship and I wouldn't have to pay as much then as I was paying out a month. The customer support was good. They had my money going into Global Client Solutions, a separate account and then, they were charging me 985 a month for that account. Even though I think they were charging too much to get rid of most of the debt, overall, the cost was good compared to the quality of service I received from them. I was very comfortable working with my rep. The experience I had with NDR made me more conscious about buying things that I couldn't afford and just try to stay out of debt.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed April 25, 2019
I started with National Debt Relief July last year. They seemed like a good company and they would be able to take care of my needs. Everything was pretty much A-okay. I didn't see anything that caused an issue. Everything is slowly being taken. They're getting the negotiation with the creditors of mine and they seem to do what is necessary to have the creditors stay with the negotiations. I still have another year left with National.
Reviewed April 24, 2019
Shelley was very helpful and knowledgeable in helping me sign up for the program. She took her time to make sure I understood what she was telling me. I forget the other lady's name, but she did a great job welcoming me to the program. They both helped me understand the system and what I need to do to get out of debt.
Reviewed April 24, 2019
The ladies I spoke with today were amazing! They help me understand what will be happening to my accounts and the appropriate actions I need to take regarding my accounts. They reassured me I don't have to live with such high debt forever. They made the experience easy and fast. I appreciate all you guys are doing for me. Thank you sooo much! :) I hope whoever is reading this has an amazing day. Thanks again! Rabecca
Reviewed April 24, 2019
Only working with them for 2 days resolving my debt. It taking some of the stress away. Thank you so much. You're helping me with an affordable payment every month. Knowing that there's very nice people that's going to be h helping me and work with me really helps. Thank you so much.
Reviewed April 24, 2019
Did an overall great job giving you a peace of mind on how they will help you manage your debt. It's scary to owe so much but they are very reassuring in making you feel that they're with you 100% of the way on becoming debt free.
Reviewed April 24, 2019
I’ve never dreamt I’d be in a situation of not being able to get out from under the debt we’ve found our self in, due to a lot of medical,dental, and vet procedures... But... can say each representative was informative, positive, and answered any questions with confidence. I look forward to the future and assistance. I am, so far, 100% satisfied. This truly is a step in the right direction.
Reviewed April 24, 2019
Javier and Daniel were both very knowledgeable and thorough. They were clear with their information and I appreciate their willingness to answer all questions I had. I am hopeful that National Debt Relief will set me on the right path of becoming debt free.
Reviewed April 24, 2019
Updated on 10/13/2020: I can't remember my password, so a lot of times, I have to call. Everybody I've talked to has been really helpful and nice. I was comfortable in making payments. They ask how much I can afford and they always tell me that as I get off one bill, then I can add more to the account, but I haven't been able to do that. National Debt Relief is getting me out of debt. That's the way to go, not bankruptcy.
Original Review: The gentlemen I talked to were very helpful. I just hope that am doing the right thing. I just feel weighted down right now. As far as the service goes I think you are offering people a way out and I really appreciate that.
Reviewed April 24, 2019
I’ve had nothing but exceptional service from the very beginning. All of my questions to the point have been answered. I look forward to the new beginning for me and my family. I would recommend National Debt Relief if you are looking for a new beginning.
Reviewed April 24, 2019
Laura, Very Helpful and knowledgeable. She walked me through the steps of becoming debt free. I felt very comfortable speaking to her. The answers to my questions made me feel at ease. I would recommend her to family and friends...
Reviewed April 24, 2019
I'm scared but I am trusting you all to help me. The ladies who helped me were kind and compassionate. I really appreciate the help. I'm still scared... I am afraid of the calls.. I am still afraid. I will call when I get freaked out by calls. Thank you for helping me.
Reviewed April 24, 2019
It was a pleasure speaking with both representatives. They were pleasant and answered all of my questions. I would definitely recommend my friends and family. It is great that I was able to finally get rid of my debt without getting into more debt in the process.
Reviewed April 24, 2019
I appreciate the ease of talking to your reps. I appreciate your time and efforts in advance of this. I am looking forward to being done with these debts and the pay off. Thank you for your help. God bless.
Reviewed April 24, 2019
I was nervous to call in but I'm so glad I did! Thank you NDR! Taj was amazing and made me feel so comfortable from beginning to end! He explained everything I needed know and made the process so smooth and easy!
Reviewed April 24, 2019
I was very pleased to find a solution I would have never imagined existed. My debt will be eliminated in less time than I thought and that brings me a peace of mind. Everyone who I have spoken to have been very helpful in the process.
Reviewed April 24, 2019
Excellent interaction. Very knowledgeable counselors, and people from the Welcome Team. At this point in time, I feel I have made a wise decision to choose NDR. Isaac ** was extremely professional, explained things in depth, and made certain I understood the program.
Reviewed April 24, 2019
Very easy and super transparent, took about 2 hours to get it all worked through and now I am on my way to a debt free life! Thank you National Debt Relief for making it an easy decision to go with your company.
Reviewed April 24, 2019
I am glad and very excited to start and complete this program. I am excited. Everyone was very helpful in explaining and letting me know about how the program works, how much time this program will take to repair my mistakes that I have created to my credit.
Reviewed April 24, 2019
I saw the infomercial and of course, thought it was too good to be true. I thought there is no way I'd get approved knowing my credit score wasn't very good - thank goodness I actually looked into NDR! From the first call, to the emails, to the Welcome Call, everything is transparent and thoroughly explained.
Reviewed April 24, 2019
Krystal was very helpful in helping me with setting up a plan to get back on track. I will definitely be recommending the services rendered to friends and family in the future if needed. She is great. Thank you so much for your time.
Reviewed April 24, 2019
The individuals I worked with were very helpful and knowledgeable. Answer all questions and explaining the program well. They explained the process well and went through step by step of what will happen and what could happen. I must appreciate their time and effort.
Reviewed April 24, 2019
In the beginning I was no happy with the program, but when I spoke to the supervisor she fixed the problem and once that part was completed then I received the Welcoming phone call. They did a great job explaining the program and what to expect.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed April 24, 2019
The people here are amazing! My family finally see the light. Highly recommend this program if you need the help. They are very honest, patient and kind. They walk you through each step and are very thorough. I am so glad we found this place.
Reviewed April 24, 2019
My experience was fast and accurate. They help me understand what was going on and things to look for in the up and coming. I believe that this experience will help me get where I need to be and provide more experience for the future financially.
Reviewed April 24, 2019
Excellent customer service... Definitely will recommend it... A+++. Customer Representative explained how NDR will help me get out of debt in detail. He was very professional and answered all my questions about it... He explained to me each page of the agreement in detail... Highly recommend it.
Reviewed April 24, 2019
I was so happy when I called and spoke to Ampi **. She was helpful and she made me cry. A good cry because I felt like I finally had someone on my side to help me. Also Yanera on the welcome team was great. Everyone was awesome and helpful and when they say they are doing something they do it. I really feel like the call I made was life changing and that this will help me a lot.
Reviewed April 24, 2019
Everything seems to check out, just I’m very satisfied! Just hope it all works out! Everybody I talked with seems very helpful and very willing to help me with my debt problem! Very excited and thankful. Once again, thank you!!
Reviewed April 24, 2019
Mr. Dashawn ** and the representative who completed my welcome call were very knowledgeable. They were able to explain everything and made sure I was understanding the process. Great job! Keep up the good work and thank you for your help!
Reviewed April 24, 2019
Both agents that I spoke with during registration were very knowledgeable and able to appropriately respond to questions I had. Both women were very professional, pleasant, and non judgmental. Explanations were very thorough and understandable even for a client with very little financial expertise. Thank you!
Reviewed April 24, 2019
Danny was the first person I spoke with, he was very informative, and patient explaining the procedure. Laurel welcomed me in the program and was very professional. They both answered all the questions I asked and made me feel comfortable in doing so. Yes I would recommend this program! So far so good.
Reviewed April 24, 2019
This has been the most uplifting, relieving and positive feeling that we have had in some time. The staff (Keisha ** and Katelyn **) that we have talked with have been overly friendly and very easy to communicate with. We are very excited about this plan and finding financial peace. Thank you so much!
Reviewed April 24, 2019
I had a great and informative conversation with Latoya whom was very helpful and answered every question that arose about the debt process, how to log into my account and every other inquiry that I may have had and re assured me that if I had any concerns that they are always available
Reviewed April 24, 2019
We sought the services of National Debt Relief for a couple of different things. I read their reviews and so we decided to work with them. The enrollment process was easy. They set us up on a monthly payment plan. The negotiators were very informational and easy to understand. Working with them was a smooth process. I liked our very first negotiator's genuine concern to help and I was very comfortable working with him. He took his time and didn't rush through any of the process. If we had questions, he answered them and made sure before we moved on that we understood what he was saying. This program has given us some financial relief and working with NDR has helped with our financial situation. At this point, two of the four things that are on the three-month plan to get paid are in the middle of getting resolved. I'm impressed with the service and the cost is good too.
Reviewed April 23, 2019
Debt advisor Sean was very knowledgeable and friendly in answering all my questions and concerns. He explained every necessary items and it was relatively easy, simple and well explained. I’m totally relieved that I called NDR. I would definitely refer friends to NDR. Thank you so much!
Reviewed April 23, 2019
My welcome call was easy and she was lovely! She asked questions but was patient with the answers and knew a lot about the program; was very encouraging. So far, this has been a good experience and I am hopeful.
Reviewed April 23, 2019
I would not have considered NDR without Marvo **'s ,true concern that we conquer our debt. Through no fault of his, we were unable to start the program as planned. So we were withdrawn then signed up again with a 6 month hardship plan. Our frustration with not being able to start as planned, led to some tense phone conversations with service reps. Mr. ** was still available and willing to help us. Mr. Charlie ** was also a pleasure to deal with as far the new terms were set, but I must repeat that without Marvo **'s guidance I probably would have gone another route. I would have absolutely given 5 stars if I was just grading Mr ** and Mr **, however a couple of my phonecalls (not all) were kind of disturbing. Not that I absolve myself of all fault, but in retrospect I think the C.S. reps could have been more understanding. Please note this does NOT apply to the two different reps. who handled our welcome calls. Thank you.
James, thank you for sharing this with us today. We'll make sure to recognize the agent for his work enrolling you. Testimonials like yours really highlight the amazing work that our debt specialists do every day.
Reviewed April 23, 2019
I just started, however so far the support of Clinton ** has been amazing. I was really hesitant to commit to this kind of solution. He stayed with me, emailing me and checking back in after two years. I am thankful. He made the experience feel a lot less intimidating.
Reviewed April 23, 2019
Yahaira ** is one of your excellent customers service staff members. Yahaira was kind, informed and, helpful. She listened to my questions. She is an asset to your company. Yahaira is a pleasure. Sadona ** gave me my Welcome call. Sadona was very informative and kind. Sadona is an asset to your company.
Reviewed April 23, 2019
I had a great consultation and was walked through the process by Alex, who had the patience to answer all my questions. I look forward to a successful experience. NDR has good reviews, and I'm hoping to write a great review in the near future.
Reviewed April 23, 2019
Both reps were extremely nice!! Very easy to work with and answered my questions to where I understood it. I would recommend this agency to friends for sure!! I feel confident that this will work for me! I feel that I can reach out to you all anytime with any types of questions.
Reviewed April 23, 2019
Thanks for the help. Had lots of questions that were answered. Hope this is the right direction to go. Simon was very attentive on the phone. Customer service was great. Some things are hard to understand. A lot of paperwork to go over.
Reviewed April 23, 2019
Sagid ** was really great explaining the program. He did a good job so with the guy who answered the welcome call. All I can say that I'm thankful if I can settle this a soon as I can. Good job guys!!!
Reviewed April 23, 2019
Curt and somewhat rude. Occurred several times during the conversation. The phone call the second day was just the opposite. I felt more like a person and less like a bother, I took the plan because you came highly recommended, but during my initial call, I was SOOOOOOO tempted to drop it and go to another organization.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed April 23, 2019
For many years, I have dealt with dozens & dozens of customer service operators. But I have never had such extraordinary service and courtesy like what I receive from National Debt Relief Customer Service personnel. I commend the company for finding such nice people and providing such extraordinary training. Keep up the great work!
Reviewed April 23, 2019
This is my first time using this method of repaying accumulated debt. I did not have any issues being approved for assistance... that is a big deal to me. The process was easy and smooth and there was someone helping and explaining everything to me all the way through.
Reviewed April 23, 2019
I believe the representative must have been new because he struggled in reading some of the important information. He did finally get through all the information and was able to answer my questions, so I was pleased with that aspect.
Reviewed April 23, 2019
My experience was very good, only thing I would suggest is to make sure everyone talks slower when going over the welcome meeting. Other than that, it was quick and easy and everyone had a really good attitude and helpful.
Reviewed April 23, 2019
I had the pleasure of speaking on one the Welcome Call Customer Service Representatives. Such Wonderful Customer Service. Understood this process. Welcome Call Service Rep. explained all of the details in length. Thanks, Angela **.
Reviewed April 23, 2019
Hakeem and Chanel - I had a wonderful experience working with both these individuals. Each of them were very informative and were able to answer my questions. They both had patience with me and my disability even if it might of been as simple as asking the same questions over again. All in all, I feel very satisfied and feel like I know where I'm headed with my debt relief! Thank you.
Reviewed April 23, 2019
The people we talked to helped us get out of debt. We really needed it with all the things going on in our life. This will make our lives so much better and will be able to help out of kids. Thank you.
Reviewed April 23, 2019
They are amazing in listening to my situation and helping me get to a solution. They are very transparent in telling you exactly what to expect - the good and the bad. The whole process makes me feel comfortable I will get my life back on course in a little over two years.
Reviewed April 23, 2019
My consultant, Qwan **, was so amazingly helpful. He explained things thoroughly, often checked for understanding, and used language I could understand. I had major fears and reservations, and his manner and knowledge put me very much at ease, and he never made fun or got impatient if I had questions. I would recommend him to anyone interested in the program.
Lynda, thank you for sharing this. We'll be contacting this agent's manager so his work with you can be recognized. Please let us know if there's anything else we can do to help make your time here go smoother.
Reviewed April 23, 2019
The Customer Service Rep, Casandra that I spoke with yesterday and the Rep I talked with this morning were both very professional and courteous. Very helpful and I would recommend National Debt Relief to anyone asking about help with their debts.
Reviewed April 23, 2019
Matthew ** was very helpful and friendly and walk me through everything and explained to me all I need to know and ask me all the time if I understand everything he ask me. Matthew was very nice. Thank you.
Reviewed April 23, 2019
Updated on 04/23/2019: So far, everybody has been nice and helpful. Everything is okay. I like that they have already arranged payment scheduling with some of my debts, and that I am given a timely feedback. Those are the things I love the most. That’s why I keep sending my payment. But I am hoping to get more sooner. But then, I have some medical issues again lately, so I’m catching on again.
I was looking into the different options that I had because I am basically not used to having a lot of debt. But because of the immigration, lawyers and payments that we have, we have to catch on. And then, we bought a house. Everything just messed up and I become so overwhelmed with it. So, I tried researching on ways to help me. I received a mail from National Debt Relief, and it said that they were compliant and among the best business. So, I sent an email, and somebody called me back and explained the process to me. That was when I decided that I will try National Debt Relief's services.
Original Review: Excellent job. The caller was courteous and polite and very welcoming. She made sure that I understood what I am signing for. She was very professional and very articulate too! She was also very patient and asked every step of the way if I have questions.
Reviewed April 23, 2019
Justin was great. He explained everything. He explain the pros and cons. It didn't make me feel like I was under pressure at all. Also gave so good tip when I get out of debt. He made me feel hopefully. Thank you so much.
Reviewed April 23, 2019
I thought the on the phone customer service was amazing. They were quick to help and explained everything great. I was barely staying on top on my debt, and now with this help I’m able to take control again and not mess up my credit.
Reviewed April 23, 2019
It was an easy process to enroll. Very informative. The welcome call was smoother than I was expecting. So far very please with the process. Look forward to elevating our inquired debt. The portal also seems to be easy to navigate. Thank you for your help.
Reviewed April 23, 2019
The welcome call was a great way for me better understand what I could expect. It also helped me ask questions that I forgot to ask in my initial phone call. The welcome caller spoke clear and slow enough that I could understand. He also made sure that I understood and gave me a chance to ask him any questions that I had. I would definitely recommend this company to others. I like the fact that they are confident in what they are going to do to help me.
Reviewed April 23, 2019
The process was very simple. The staff was professional and extremely helpful and knowledgeable and understanding. Eugene and Tamika were so helpful in the process and made me feel good about taking this step in getting out of debt. I would recommend this program to anyone that needs help getting their finances on the right track again.
Reviewed April 23, 2019
I had been looking over a few options to try and get out from under the credit card debt that had built up over the past few years. National Debt Relief, in my opinion, had provided the best customer support and easily walked me through the program. As terrifying as credit card debt is, I feel more secure about the future knowing there is now a plan with a set amount of time that I am working towards.
Reviewed April 23, 2019
Everyone from start to finish has been amazing. I don’t know who needs to hear this but you are not alone. There are people available to help. When you think of making the call just remember being out of debt in 3-4 years is better than 30 years.
Reviewed April 23, 2019
Dealing with debt is a not fun and the people at National Debt Relief put you at ease in a difficult awkward situation. The whole process has been simple so far and I appreciate that there are programs like this to help with unforeseen circumstances.
Reviewed April 23, 2019
The customer service was great, they were so helpful. They answered all questions I had, they went over everything with me. They did not make me feel dumb or stupid, which happens a lot with customer service. I would recommend them to anyone.
Reviewed April 23, 2019
I was well informed throughout the process. All of the guidelines were explained to me. There was ease to access the portal and contact information I needed. All emails sent for signature were sent right away. I was given an 800 number in case I had additional questions.
Reviewed April 23, 2019
They were very helpful and understood my needs and addressed them in a timely manner with great results. They were also very friendly and called back to see if I understood all that was going on and to see if I needed anything else.
Reviewed April 23, 2019
Creditors calling 6 to 8 times a day reminding you of the debt you owe and the money you don’t have. This program has made it so simple in order to get your life back together. I would recommend this program to anyone in the same situation.
Brandon, we know this part of the process can be hard especially when creditors are relentless. Our Client Success agents can advise you on how to deal with these calls as effectively as possible. When you can, please take a moment to contact them. Thank you for leaving a review today.
Reviewed April 23, 2019
I'm now a happy individual paying all debt in one reasonable payment. I'm now confident all my debts will be paid withing three years. National Debt Relief was able to pull up my credit report, and add other debt accumulated, but not on my report.
Reviewed April 23, 2019
Thank you for helping us meet our needs to be debt free and thank you very much for your time and answering all our questions. We are very happy to enter the program and get over our hardship right away.
Reviewed April 23, 2019
They was able to answer all questions that I had and was willing to help me in any way that they could. Very kind and friendly people. Would recommend them to anybody for help. Ryan ** was very nice and a great person to work with. I was very scare about calling because I had called other places before and they was not able to help us. Our monthly payment with other companies was the same or higher then what we was paying and I didn't understand what I was doing. But with National Debt Relief you all told me upfront what we need to do and how you could help us. Thank you all so much.
Reviewed April 23, 2019
Tia was amazing. She was so informative and encouraging that I felt at ease. Debt is a difficult subject so it creates more stress. The emotional support as well as her practical help made me feel empowered. Thank you Tia!!
Reviewed April 23, 2019
I first looked into bankruptcy and realized I was problematic not a candidate for this option. I was in fear when I made the call to National Debt consolidation... Much to my surprise the gentleman on the other end of the phone was kind and helpful. He answered all my questions and made sure to ask if I understood. I have a solution to my problem.
I did just sign up, however I look forward to writing a follow up review later in the process, especially if the rest of the experience is as smooth as this. Sooo grateful I do not have to talk to the creditors... The monies paid to NDR Is worth it to me... To Both representatives, thank you for your kindness and patience with my million questions... h~
Heide, we're so glad to hear that your experience has been so positive. We look forward to hearing from you again as you go through the program.
Reviewed April 23, 2019
Both Kate and Camilla were patient, clear, thorough and helpful walking me through the entire process. They were also empathetic to my situation, considering financial strife is always the motivating factor to use NDR. I hope my experience with NDR continues to be as positive as the first impression provided by Kate and Camilla.
Reviewed April 23, 2019
Edward was extremely helpful and answered all our questions. I would recommend this program to anyone who needs financial help. Easy to apply and go through all the processes that are part of this program. I like the fact you can receive legal advice when it’s needed.
Reviewed April 23, 2019
I was not able to make it with my debts and ended up signing with National. I've been with them since July last year and it's good for me. They really try for me and I have no regrets. They go by income and the payment plan has just been a very nice one for me. So far, National has been very helpful, reliable, and caring. I should be debt-free next year.
Reviewed April 23, 2019
I had debt from a few unpaid utilities through the years and from a car loan. I searched some of the debt consolidations and saw the online advertisement of National Debt Relief, and the patriotic feel of their site lured me in. I had a quick and smooth enrollment process but, my initial entry call with their reps took a few minutes. I received calls for an additional two weeks to do that but I was already in the program.
So far, three of my four creditors have either been solved or are in the process. They've already made the agreement and the dollar amounts and payment dates are set. We had an end date in my initial plan but I was curious because we have not really made any leeway on a larger debt and nobody has contacted me to let me know what is going on there. It doesn’t show anything planned in my account too. Nonetheless, I’m pretty active in my account and I call all the time and talk to so many different people. Their reps have always solved all my questions in a timely manner. Plus, they were able to work on my payment plan. I tried to change it once and they adjusted it for me.
Reviewed April 23, 2019
I had a taxing that I had to file with my taxes. My daughter told me that National Debt Relief is a good company to get my credit resolved and so I got their services. My experience with them was good and I was very pleased with them. The people I worked with were nice, took their time with me, and were very thorough. The whole thing was one payoff and I got a letter from the creditor saying that the debt was paid off. I liked the results so I was very pleased.
Reviewed April 22, 2019
Everyone at NDR have been very nice and have explained all the in's and out's of the process. Thank you NDR for your expertise in this matter. I look forward to working with you and being out of debt soon!
Reviewed April 22, 2019
I was contacted within minutes of my inquiry; the process of resolving my debt was thoroughly explained. Any questions I had were satisfactorily answered. I applied via that phone call, various exchanges of emails, and the contract signed. The follow-up welcoming call reiterated the contract and by the end of the day, my relief program was in place.
Reviewed April 22, 2019
I can not thank them enough for what they did for me. My only other option was bankruptcy. Initially my credit score will take a hit but thanks to this program it will gradually go back up. This was the best possible solution for me.
Reviewed April 22, 2019
Very great with me. Very kind. Could slow it down just a little but very helpful. Also very answered questions I had...I feel so much relief now that I have NDR help.. Thank you and can’t wait to see the bright future with out debt.
Reviewed April 22, 2019
I was hesitant going in at first, but they went into a lot of detail to make sure I understood everything before they asked for the sell. I called back a couple weeks later because I saw that going it on my own wasn't going to work. When I called I got the same person and the same great service. Now we will see how it goes. I'm sure if I do my part, they will do their part.
Reviewed April 22, 2019
So far my experience with NATIONAL DEBT RELIEF has been pleasant. Jolena and Nancy answered all my questions. I am hoping to resolve my debt in a timely manner. I feel confident I am doing the steps to resolve the matter.
Reviewed April 22, 2019
Marc ** was very kind and professional. I appreciate the help. I have had so much anxiety over these two loans, I feel like National Debt Relief helped alleviate my anxiety. The intake was almost pain free. I would recommend this service to my friends.
Reviewed April 22, 2019
I dealt with two different people who were quite help, very professional and relieved me of a lot of stress!!! I was handled efficiently, all questions answered quite well by two well versed, intelligent people. Please put a copy of this in their respective employee files. I will recommend your company to friends and associates. Thank you very much. Paul
Reviewed April 22, 2019
National Debt Relief has been very helpful in explaining what steps we need to take to be debt free. We can't thank the team enough for their wonderful support. We could not have done this without National Debt Relief's support.
Reviewed April 22, 2019
When I called I thought that maybe I'd be pressured into signing up but was welcomed by understanding instead. James ** was very understanding and helpful. He explained the program in detail. Told him I needed to think it over. He did not bother me like other companies had. I can't wait for National Debt Relief to start with my accounts.
Reviewed April 22, 2019
The Representative that called for our welcome call, went over everything very well and was very knowledgeable with any questions I had. This was a very easy call and helped settle any fear I might have had. I appreciated the professionalism and helpfulness of the representative.
Reviewed April 22, 2019
It’s important to have people communicate about issues such as these with compassion and absence of judgment. I experienced all of that and it helped to solidify the opinion that I made a good decision in choosing them. All representatives were kind, knowledgeable and understanding. I would choose them again and again.
Reviewed April 22, 2019
I would like to thank National Debt Relief for helping me get through this tough time. The team was very knowledgeable and explained the program clearly. I know that with the support of the Success Team I know that I will be successful in my financial security in the future.
Reviewed April 22, 2019
The women who helped me explained everything perfectly so that I would understand everything. I only had one question and they answered that so simply for me to understand. This was one of the easiest processes I have ever had to deal with.
Reviewed April 22, 2019
Thank you for making this an easy and simple process. This debt has become a major stress and embarrassment for me for over 2 years and knowing I made the right call to you will make me sleep easier tonight!
Reviewed April 22, 2019
The lady I spoke to was efficient, but unwilling to answer a few of my questions. She said the person who had originally spoken to me should have already answered these, and it made her question my commitment to the program. Overall, she was courteous but short.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed April 22, 2019
The service was great and professional, and made you feel safe, and comfortable. Other, companies made me feel like they only wanted the business, your company made feel like you really care, and that my future was just starting, to be debt free.
Reviewed April 22, 2019
The representatives were very thorough and confident also very Knowledgeable, they took their time to explain all my options and assured me I was making a conscious decision to be become Debt free, which in turn made me feel confident about working with National Debt relief. Thank you Ari and Ed.
Reviewed April 22, 2019
Tatiana ** was absolutely amazing. She was patient and guided me step by step on was my debts were and what was necessary to get out of debt. I am so grateful for her assistance. I'm recommending her to everyone.
Reviewed April 22, 2019
I had a very pleasant experience with the customer service representative from National Debt Relief, who handled my welcome call. She was very friendly, polite, and professional. She walked me through the process of the various forms and emails that I needed to read and complete in order to get my program started. She was awesome!
Reviewed April 22, 2019
Everyone that we talked with was very kind, was a pleasure to talk with and was very understanding. They were nonjudgmental, very respectful and helped us to understand everything and kept asking if we had questions or concerns. We would recommend this service to our friends and family.
Reviewed April 22, 2019
Everyone I have spoken with so far has been very helpful in answering all my questions to get me debt free as soon as possible. This program is going to help me tremendously by getting my debts paided off sooner and help me avoid paying a ton of interest on my current debt.
Reviewed April 22, 2019
The experience was great. The representative was clear in explaining the rules and step by step help. Thank you for helping get my credit straight. I would recommend you all to anyone who needs debt relief. Thank you very much.
Reviewed April 22, 2019
The customer service agent I dealt with, Danny, was very knowledgeable. He was also very friendly and willing to answer any questions and help in any matter. He made me feel at ease and confident in my decision. The welcoming agent was quick and precise and ensured I was fully informed.
Reviewed April 22, 2019
I've been enrolled in National Debt Relief's settlement services since February and their enrollment process was very easy. The first person I talked to was really nice, understanding and he was able to explain everything to me. Plus the payment plan was good. Working with them has relieved some stress.
Reviewed April 22, 2019
I’m retired and my husband is unable to work now. We were living off my social security and all these credit cards. But I just couldn't keep up with it. I enrolled with National and it was easy. I've been with them for nine months now and they've been good. But I keep getting letters from one of the creditors saying if we pay off 200 and something dollars, they will get rid of our credit. I keep sending that to National but nothing is happening with it. I am wondering why. Also, it doesn't seem like the program is moving fast enough.
Reviewed April 21, 2019
I was treated with respect, which I sincerely appreciate. The plan was explained in detail, and questions were answered. My sense of relief was almost immediate. I know I can manage my plan. Being able to work toward financial freedom and security is priceless.
Reviewed April 21, 2019
N.D.R. The customer service is outstanding. They go above & beyond to get it right. I rate their service as so because I truly believe that they are the number 1 debt relief service beyond compare. NDR service thanks & keep up the good works.
Reviewed April 21, 2019
All questions were answered in a respectful manner. They did a good job explaining the steps I need to take and the best way handle this situation. I hope we can continue open communication to help this experience go as smoothly as possible.
Reviewed April 21, 2019
I was having more debt than I could afford every month. I did some research online and I ended up going with National Debt Relief. I've been with their program longer than six months and I’m paying a monthly settlement with two creditors. The payment plan is reasonable and the negotiator calls and emails me to confirm. It has been a positive experience and I'm pretty happy working with them.
Reviewed April 21, 2019
I'll be starting to pay my student loans pretty soon and I needed to reduce my debt. I was looking into either paying it off or getting a loan. It was getting to the point where I had to do something about my student loans or I wouldn’t be able to pay them. I've been with National for about nine months and it's been a very good experience. They’ve communicated pretty well and let me know what’s going on when things come up. But it's gonna be a while to complete the program because they made agreements for certain companies to do payments instead of a lump sum thing. Otherwise, I’ve been very happy with the program and it seems to be working the way it was advertised.
Reviewed April 21, 2019
I was drowning and I couldn't afford my payments anymore. I was basically living off of credit and I didn't want to do that. National Debt Relief consolidated my debt. My program is for two and a half years. They're currently negotiating and so far they have negotiated payoffs for a couple of credit cards that I have. It’s been amazing. Also, my monthly payment is flexible. If I can't make a payment on the 15th of the month, I can just send them an email or give them a quick call and they would change it. Or, if I can't make a payment for one month, they would adjust it accordingly. That is great for me considering my household and bills that come out. The rep was very consistent. She had to call me back a couple of times because she had to verify that I was qualified. She was also informative and answered every question that I had. I was very comfortable working with her.
The only thing that I have a problem is that they charge every single time I contact them. If I call or send them an email to have them change my date, there's literally a fee. But they have a great program. It’s given me an opportunity to be debt-free ‘cause I hate owing people. It impacts my credit. My ultimate goal is to be a homeowner. I would definitely recommend NDR.
Reviewed April 20, 2019
They reviewed everything with me and explained in detail their goal for assisting me. Kristia was excellent in what they could do was nice to let me think it over night and then checked back with me the next morning where I told them it seemed best for me and I signed, very pleasant and help staff.
Reviewed April 20, 2019
I have enrolled in the debt free program. The agents were all very informative. They explained the steps I needed to take and answered my questions. So far I am pleased and relieved to get started on taking care of debt in a successful manner.
Reviewed April 20, 2019
Made this difficult time an easy experience... very understanding. Everyone was very nice and helpful and explained each step of the process. Both representatives I spoke with did a great job, thank you. Was willing to work with me each step of the way.
Reviewed April 20, 2019
Extremely satisfied with the detailed explanation of the program and the help that NDR is providing me for my current situation. I really love the fact of saving a large portion of money and the that I will be saving to pay off my debt. Thank you.
Reviewed April 20, 2019
Excellent service by everyone so far, explained everything. Just hope the service explained continues. This should help my life tremendously. Thanks for the help. I AM RELIEVED THAT THIS HAS HAPPENED AND THAT YOU CONTACTED ME. Sincerely, Sarah **.
Reviewed April 20, 2019
Chris and Ed did an excellent job explaining the debt relief program! I would recommend National Debt Relief to anyone looking to reduce their debt while at the same time improving their credit score. Thanks so much for helping us through this difficult time.
Reviewed April 20, 2019
I am a student and trying to pay off debt is hard when you're going to school. I did my research on National Debt Relief and went that route instead of bankruptcy. I've been in the program since last June. I had three credit cards and they've settled two of them so far. In my experience, their negotiator has been really helpful. They call and check on me and made sure I was okay on making my monthly payments. They also asked if any financial hardship has occurred. Every semester, my schedule changes and it's very hard with work. They've had to change my payment because my pay schedule changed and I was working less. They accommodated me being in school and working less, which was nice.
I feel customers should have options, though, where if they have money, they should be able to pay a little bit more instead of making little payments. I have a smaller credit card which was $800 that got put into the program. I have 10 payments of $15 and then, I have a bunch of payments for $55 after that. If I could just pay one card off and get it out the way, then I can put more money towards my other cards.
Other than that, the payment plan is reasonable. I was paying almost $600 in my three credit cards and now I pay 310 a month, which is a big difference. And I split the payment, so it's very easy. I have less to worry about and I'm able to focus on school and not be so overwhelmed with bills. Also, the cost is fair and it should be because they have to deal with the negotiating, not me, which is very nice because creditors like to call and bug you. I would expect nothing less than to be charged something and I'm just happy I don't have to deal with my credit cards. NDR has been super helpful with the whole process.
Reviewed April 20, 2019
When I called National Debt Relief, the rep I spoke to initially convinced me that it was a safe company, which I was concerned about. Everything he said really made sense and he was very honest. At first, I did not understand how NDR operates and I was asking the negotiator about the fees that they charge. He was really thorough in telling me how it is all broken down. Whenever I had questions, I simply called their 800 number and whoever I was speaking to answered everything professionally.
The process was very simple. Once I set up the account, they debited the money once a month on the 10th. They called twice recently to explain the last two accounts that they had to settle. Right after what they told me, there was another email within a day saying that they completed the process, the company accepted and that the debt is over. At the very end two months ago, I had to call to say that I’d be three days short of having the monthly. They put me on to a supervisor who analyzed my account and said that they would help me with it and they did a good job. At this point, the process is over but it took a long time for the creditors to settle. They must've put the negotiators through a lot of trouble and stress until they finally settled.
Now I’m stuck again and I have one Target card up to $7,500 that I can’t pay down. I really want another card to be put in there. Nevertheless, NDR is a great company and I had no problems in my two-year participation with them. They solved my credit problem and my score revived itself at 710 from the low sectors. I had $12,000 in the other two cards and I had $12,000 of other debt, but I was able to get the $12,000 handled two years ago. Now that the debits stopped, it’s easier for me to perform my BillPay.
Reviewed April 19, 2019
Worried at first to make that call to National Debt Relief. Struggled for two days and then I done it. I called and was very surprised. These people made me feel very calm. They was well spoken and would answer any questions you had. The process was very easy. This is definitely a better option than bankruptcy.
Reviewed April 19, 2019
Nikki ** - I was very apprehensive. She was thorough and detailed with her explanation on how things work. She also took her time and did not rush. This reassured me to take the step and do it. I will recommend her to others.
Reviewed April 19, 2019
Consolidating my debt was something I had considered for a while but I was too scared to do it. National Debt Relief made everything so easy and fast. I am looking forward to my financial freedom! Thank you everyone for all your help!
Reviewed April 19, 2019
Mark explained everything clearly, slowed down when I needed him to, was patient when I needed a moment to absorb what he said. I've forgotten the name of the person who made the welcome call. She talked a little too fast for me, but did repeat when I needed her to.
Reviewed April 19, 2019
I had an amazing experience with everyone who helped me get set up on a debt free journey! Everyone was so helpful and answered all my questions I had about the program, I would recommend to family and friends. Thank you so much!
Reviewed April 19, 2019
Everyone who helped work with me on my case was very helpful and made everything very clear. They were easy to work with and made the entire experience seem a lot less intimidating and relaxing to accomplish. I would definitely work with them again and have already recommended other people to work with them.
Reviewed April 19, 2019
Andrew and Karen were absolutely fantastic. The entire 2-step process took only 55 minutes. They were able to help me see daylight once again. They help end the nuisance creditor calls and in few years I'll be able to claim that 820 FICO score once again. No prepayment penalties and after negotiating everything they were able to save my $20k. Nice job.
Reviewed April 19, 2019
I first found out about this organization online. It was highly recommended. Drew ** called me, provided me with background information, which I checked out, and then I continued with the application. It was handled very professionally and in a very friendly way. It was an easy process. The Welcome Call lady was very nice and polite and followed up to see if I understood all the terms. I am excited to have a successful experience and become unburdened by debt.
Reviewed April 19, 2019
Very pleasant people, it took a lot of stress off of me. But highly recommend them to anybody. I'm excited about all the money that I will be saving bike gearing is consolidation. I wish I would have done it sooner. Thanks to the staff National Debt consolidation.
Reviewed April 19, 2019
Everything was explained to be in a way that was understandable. My representative was very pleasant and answered all of my questions. They assisted and read the forms and everything that I signed was in a very easy and assessable way.
Reviewed April 19, 2019
The customer service rep, Greg was very knowledgeable and helpful. Went through everything thoroughly with us and explained the process and what to expect. Def answered any questions we had regarding this process, which was very reassuring to us. Also, the gentleman during the welcome call took his time to answer any questions and talked us through the whole process. So far very satisfied.
Reviewed April 19, 2019
Excellent work to all assigned to my account. Looking forward to a great relationship. Very well detailed explanations by Gilbert ** and his team. Would not hesitate to use your services if once again needed. I found your agents very helpful.
Reviewed April 19, 2019
The welcome call and initial account set up were both very transparent and effective in explaining to me what my expectations for the program were. I feel like I have a grasp of how to do this and how this will impact my life.
Reviewed April 19, 2019
I want to comment on the experience I had with the Debt Relief team, excellent attention, a very good communication to explain the process with a very good punctuality in each of the appointments, thank you very much for your service. I would definitely recommend to family and friends.
Reviewed April 19, 2019
The two representatives I spoke to, Lance and Jasmine, were extremely helpful and pleasant to work with. I didn't think I had options, until a friend referred me to National Debt Relief. I am now paying 1/3 of what I was, and no longer stressing out about payments.
Reviewed April 19, 2019
No concerns, easy to understand, very supportive. I felt like I wasn’t being judged when I called; as I already felt ashamed having to go through this process. I love that there is a possibility of me being debt free in a shorter time frame.
Reviewed April 19, 2019
The level of customer service by Kim for me and my wife Sandi was the best. Miss ** was very detailed in the information she provided for us orally and in writing. The National Debt Relief program will help us regain our credit standing. Everyone in the program are professional and concerned about their clients financial health today and in the future.
Reviewed April 19, 2019
The response to my inquiry was very responsive. The representatives were very clear and thorough throughout the process answering all concerns and explaining the details very clearly. The process is very transparent. The reps also made it clear I could contact them at any time with any questions or concerns. I am very satisfied.
Reviewed April 19, 2019
From my first few minutes with Andrew and Lisa, I knew that they were here to help my family with this hardship. They made sure to listen and educate us about any questions or concerns we may have had. They made this process which is difficult to commit to seem clear and understanding. We look forward to succeeding and graduating from this program debt free. Thank you, Andrew and Lisa.
Reviewed April 19, 2019
When calling in to find out more about the program all the way down to the Welcome call; everyone was very professional in helping and informative when we had questions. The only issue I had was when the representative helping us enroll in the program had issues with the phone line; it was very choppy, had to call back a few times or repeat things over again. Thanks for all your help and I can't wait to see our debt decrease!
Reviewed April 19, 2019
We are extremely pleased with the help provided initially by Sebastian **. National Debt Relief has also responded well to our questions. My only concern at this time is to ensure creditors on auto payment to our bank account cease. We are working on that but would appreciate any help NDR could provide to ensure our bank account I not hit. Please commend Sebastian **.
Reviewed April 19, 2019
The service was awesome and very informative. I really appreciate Erik's help with getting me on the road to becoming debt free. I am so excited to start this program and become debt free. Both Erik and the welcome team really explained every piece of information to me and I am very clear of how the process works.
Reviewed April 19, 2019
Fantastic and thorough experience all the way around. Michael was extremely diligent and responsive. I hope that the next 47 months go as smoothly as this process was. The online help and the welcome call also went extremely smoothly. I still need to change my payment date, but I feel like I have all the online resources to be able to do that.
Reviewed April 19, 2019
My experience was fast and informative. Thanks for making the enrollment process easy. I have all the documents and contact details to be a part of the process. I will start my online account and this will give me transparency as to the funds available. I appreciate the help I received.
Reviewed April 19, 2019
Thank you NDR! Very helpful and easy to work with! I am very thankful for all of their help during this difficult time. I would definitely recommend this company to anyone that might need help in debt relief. Luis was very helpful and kind! Thank you all so much!
Reviewed April 19, 2019
Debt consolidation is a very sensitive subject matter and Luis and the client success representative were compassionate and competent. The process was clear and I was appropriately informed. Recent financial hardship left me drowning in debt. I look forward to becoming debt free in 40 months.
Reviewed April 19, 2019
It has been over three years now, and my credit rating has gone from 457 to the high 600s. They paid off over $10,000 worth of debt and even though I struggled to make payments they were kind and courteous and were willing to work with me even if I had to make lower payments. I would highly suggest this company to anyone who wants to get out of debt.
Karen, congratulations on all your success! Thanks for the recommendation and for sharing your story with us today!
Reviewed April 19, 2019
Very helpful and walked through everything. I felt comfortable going through the process. All of my questions were answered and didn't feel as I am being taken advantage of. This is the start of my journey and can't wait to see finally be debt free.
Reviewed April 19, 2019
I was backed up on my payments and I just had a really bad breakup and a lot the stuff was under my ex’s name, so I got into really bad debt. I read a lot of good things about National Debt Relief over a lot of other places and so they're helping me get my credit back up. They shoved me on closing my accounts and paying them off which is really cool. They consolidated everything and gave me a monthly payment plan that I can work with based on what I am able to spend. I still have a while to go in the program and I've been making as many payments as I can. I really like the service as it has been helping me out. I’d recommend National Debt Relief if I had any friends in debt.
Reviewed April 19, 2019
My husband of 15 years and I divorced in September. He was very credit card happy so we had all of these joint debts. I had lost my cousin who was one of my clients, then I had a loss of income of $1000 a month. I needed to make some headway, so I sought the debt consolidation service of National Debt Relief. After doing some research, I chose them over the other companies. My experience in using them has been really good. The enrollment process was easy. The reps walked me through it and they were very helpful. They explained everything very clearly and I wasn’t confused at all.
NDR worked with me on a payment plan. I was comfortable working with the debt negotiator. At first, though, I was a little apprehensive because I talked to different people and wanted input and advice. It would have been great if I could have made arrangements and paid things off without a third party. But in my circumstances, I wasn’t able to do that. There was too much debt-to-income ratio, so working with NDR was a no-brainer. I have two years left to complete the program and I have already paid off quite a bit of stuff. I have recommended NDR. As a matter of fact, one of my very dear friends was struggling and I passed their number along to her.
Reviewed April 18, 2019
Terrence has been amazing at walking me through all the steps and what to expect during this unfortunate process that my family has to go through. He has made it as pleasant as it possibly can, and he was very thorough during the application process.
Reviewed April 18, 2019
Was very nervous when calling and asking for help and when they started talking to me and went through the steps I felt more at ease because they explained every detail to me..now I feel so much better that I took the first step of calling NDR to start getting on track to get out of debt. Would recommend to anyone that needs help.
Reviewed April 18, 2019
Just signed up for this program and I'm already feeling relieved and hopeful about my financial future. I can't wait to start seeing my debts go down while rebuilding my credit. I don't know why I put this off for so long?!
Reviewed April 18, 2019
The experience was extremely fast. The callback person said I would get an email to sign in twenty four hours and I didn't get it yet. The contract was hard to see in my phone. I read it the best I could. I will mail my creditors the debt relief address and phone number. This is very helpful.
Reviewed April 18, 2019
Good! Need to not repeat the info so much. Way too much time on the phone. Rep Valentine was so thorough that the second call was pointless. Not sure what her name was but she did good. Gave me a major headache!!!
Reviewed April 18, 2019
Representative was very helpful. I recently resigned from my job of 25 years and was very stressed out about my credit card debt. The representative was very helpful and helped my stress level. I look forward to being debt free.
Reviewed April 18, 2019
I am still super nervous about debt consolidation as I just started the process today, so no results as of yet. However the team at National Debt has been extremely helpful, patient, upfront, answered all my questions, spoke in understandable terms and are super friendly. So far it's been great!
Reviewed April 18, 2019
Thank you so much to the whole team! From the initial phone call to transfer me to an agent, Dwayne who was patient and got all my info, to angel on my welcome call, all were very professional, friendly and oh-so helpful. I am so pleased and confident with my decision to work with this company!
Reviewed April 18, 2019
I enjoyed working with these individuals. They made a difficult call much easier and were very understanding. They are handling everything for me so I won’t have to worry about anything but making my monthly deposits. It is freeing. Thank you.
Reviewed April 18, 2019
Answer all questions that I have a lot of information. Very easy to set up through my email... Let's just see how this goes. Hopeful it works. To see is to believe right. It should help me pay off everything sooner than expected with lower interest.
Reviewed April 18, 2019
Vanessa was very kind and detailed about the information she reviewed with me. She explained everything to make sure I understood and didn’t rush the process. Vanessa was very professional with answering my questions. I appreciate her explaining and help with everything.
Reviewed April 18, 2019
Everyone that helped me was so polite. They made me feel at ease, and explained everything. I feel this program is going to help me tremendously. I needed help, and I believe that I have found it. I look forward to paying off my debt, and starting new.
Reviewed April 18, 2019
The process was pretty simple. When the forms would not work correctly the gentleman working with me made sure to take the time to figure it out. Thank you for all your help. I am looking forward to getting out of this debt.
Reviewed April 18, 2019
Beware of the wolf in sheep's clothing. Seems they really give a **. Well no actually they just want to collect that 20% fee then hand you off. I too thought this was the light at the end of the tunnel. After 2 years on their program I was told that I qualified for the advanced program since I have been so steady paying. Then comes a lending institution which you never see any truth in lending statement. And yes somehow they transferred my call directly to them. Hmmm??? I was told this way I would start rebuilding my credit score.
In fact this was a way for Debt Wolves to advance funding to collect $14,000 in fees sooner. Now I am at the end. I add my settlement total, finance fees since I finally see a truth in lending document, Debt Wolves' fees, Extra taxes paid (and you will see 1099s) And I am $1,000 further behind than when I started 2 years ago. I just cannot understand how this is legal. Instead of paying 18,000 down on my debt I handed crooks almost 14,000 dollars to line their pockets. In closing don't believe it. Pay down your debt one at a time. Don't waste your money on lies and fees.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed April 18, 2019
I have had a very good experience with National Debt representatives. This is something I've never done before and I'm scared to death I'll be in trouble but everyone keeps reassuring me it's ok. So yes you all are nice and if this works good for me I'll definitely recommend you to my friends.
Reviewed April 18, 2019
My experience has been better than I expected. Every person I talked to has been so helpful in making sure I understood how to fill out the forms that I was trying to complete. I am a senior citizen and this made me have confidence in myself.
Reviewed April 18, 2019
Both Gabrielle and my welcome adviser were extremely knowledgeable and answered all of our questions. Both were friendly and made our experience easy and fast. They listened to us and made it an enjoyable process. Hopefully, I won't have to go through this process again but if I do it will be with this company because of their customer service we received. Thank you.
Reviewed April 18, 2019
UPDATED 10/20/2020: We've been with them for close to two years and we have one more year left. My negotiator was a very nice person to work with over the phone. She explained everything such that I could understand. Making payments and getting everything taken care of has been great with NDR. They send us updates. Their service has made paying bills a lot easier. I went from paying $1,000 a month to my credit card debt to much less. I don't worry about credit card debt anymore.
ORIGINAL REVIEW: The representatives I spoke with were friendly, personable and very knowledgeable about the program. They answered all of my questions and explained everything on a level that was very easily understood. I'm excited about our enrollment and look forward to being debt free! Thank You NDR. Sincerely, Dianna
Reviewed April 18, 2019
Everyone at NDR has made me feel that they would go out of their way to help me out of an overwhelming financial disaster. I should have contacted NDR years ago and this would have been less of an issue. The Banksters have the deck stacked in their favor to keep you on the hook with debt.
Reviewed April 18, 2019
Application process highly professional. Very thorough and considerate in initiation and followup. Process was made easy by the coaching skills of the team... The program itself is well defined with checks and balances in place for the applicant and the agency. Would recommend easily to others in financial hardship burden...
Reviewed April 18, 2019
This was great news for me, it gave me a great peace of mind knowing in a short term of 3 1/2 years I will be debt free. I am looking for a job and as soon as I can pay more money to pay off my debts sooner I will do that. Thanks. Patricia
Reviewed April 18, 2019
Everyone was very helpful, kind and courteous, and explained everything so I could understand all parts of it. Would recommend your services to anyone else needing help to their credit restored and get out of debt and stay that way.
Reviewed April 18, 2019
Working with NDR has been great. The staff I have worked with are very knowledgeable and answer any questions I have. So far working with this program has given me a weight off my shoulders. NDR will deserve more than a 5 star rating when I complete this program.
Reviewed April 18, 2019
Everything was explained several times to make sure I knew what this program involved. This program was explained thoroughly and I feel this will help me get out of debt in 3.5 years instead of who knows, probably never as I was paying mostly interest on my credit cards. I felt I needed help to get my financial situation on track. This company is rated at the top which made me feel confident that they will be able to help me accomplish my goal.
Reviewed April 18, 2019
They have been very attentive and transparent with the program. Answered all my questions so far. I like that I have complete control over every settlement and how much I pay back. I also like the online account that I can see and make changes as I need.
Reviewed April 18, 2019
Looking to get out of debt and find financial freedom. Learn on how to utilize credit and stay away from payday loan companies that take advantage of you. Got into to debt way over my head and was just working to literally pay bills. Feel the weight off my shoulders.
Reviewed April 18, 2019
I was very happy with everything, the paperwork was very easy to file out, the customer service. Was pleasant and easy to talk to and the nicest people on earth. I am in very hands and I love being taken care of.
Reviewed April 18, 2019
Your staff was very helpful in guiding us through the process of enrolling, I was really scared to call. But not I am glad to call, didn't think this was going to go so smoothly. Thank you again, truly in your service. Aaron
Reviewed April 18, 2019
Ryan ** was very helpful. He understood my situation very well and provided me with the best resolution. He went above and beyond to get me the best and affordable payment options. Thank you very much and I look forward to be debt free in a few years.
Reviewed April 18, 2019
So far it's been a good experience. I will know more as time goes on. Every person I've talked with has been very helpful. I even have legal services if needed, hope that's not the case. I have a number I can call any time there is a problem.
Reviewed April 18, 2019
Kiara and Akeem were nice & detailed. I finally have a peace of mind. You need to Shorten the time between the registration and the welcome call. I need to cook dinner and I could not due to I was on the phone too long. Now my husband will have no lunch for tomorrow.
Reviewed April 18, 2019
Both women that help me Erica ** and the woman that made the welcome call today. There aren’t enough positive adjectives to describe them. They were kind, considerate, interested, compassionate, knowledgeable, answered questions pertaining to my personal credit (future). They told me about the price to retain a lawyer which makes perfect sense. I really can’t say enough about these women. You should be proud to have both of them working for you. I’ve said to prayers now thanking God for both of them.
Reviewed April 18, 2019
Everyone I have talked to or communicated with has done an amazing job of answering all my questions, explaining everything, and making me feel like this is the right decision for me at this time. I am excited to continue to see them work their magic and help me better my life.
Reviewed April 18, 2019
When we first talk about the program, It was late at night but your team really help me understand the program from start to finish very well. And the electronic sign contract it very easy to follow. The customer services give a quick response.
Reviewed April 18, 2019
I was very happy with how I was treated. All my questions were answered very well, all the information was explained to me so that I knew what was going on and what was going to happen. I found the reps I talked with really know what they were talking about.
Reviewed April 18, 2019
I was so stressed about having to catch up with bills and students loans after my husband passed, you didn't know what to do until I came across NDR. Johnathan ** was so quick to call and help me. I'd recommend them to anyone in debt.
Reviewed April 18, 2019
The experience I had with everyone I spoke with at National Debt Relief was great. I could tell everyone had my interest in mind when they were explaining everything to me. I told my daughter about my experience and she is thinking about calling to sign up with NDR!
Reviewed April 18, 2019
NDR has the best customer service I have ever experienced. The agents were well-informed, thorough, professional, able to answer every question, and were pleasant to talk to. Their professionalism helped calm me down and provide hope for a better financial future.
Reviewed April 18, 2019
Working with National Debt Relief has helped tremendously. I enrolled with them over the phone and the process was very easy. The people I worked with have all been super. When I had any questions or concerns, getting ahold of them was very easy and the way they handled things impressed me. The payment plan they set up for me was affordable.
Reviewed April 18, 2019
My husband and I reached out to National Debt Relief to consolidate our debt. I read off on NDR so we decided to work with them. The enrollment process was nice and the rep went through it thoroughly with us. NDR has been doing debt settlement services for us. They've been calling our creditors and settling our debts with them. They have set us up with monthly payments to pay off our debts. We started with the four-year program at the end of last year and at this point in the process, we've paid off one of our big creditors and NDR has done a settlement with them. It was great interacting with the negotiator. She made us understand everything and closed the process really well. So far, working with NDR has been good. I would tell people to use them.
Reviewed April 17, 2019
Kedar was most helpful & not judgemental. The processes was so easy, I don’t know why I waited so long for help. Very professional & caring. The whole team were so easy to speak with and they were very warm & knowledgeable.
Reviewed April 17, 2019
National Debt Relief has been very helpful to me on getting myself out of debt and getting my life back on track. I'm very grateful for their assistance and I'll be very happy to get out of debt. I would highly recommend National Debt Relief to anyone that is having financial problems.
Reviewed April 17, 2019
From the initial call of wanting information to the welcome call, everyone was kind, understanding and thorough. Everything was explained where I completely understood. It was hard to take this step, but I'm glad I did.
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