National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed May 21, 2019
When I first called NDR, I had zero idea what I was doing. All I knew was I needed help with my debt. I called and spoke with Kim who spent over an hour on the phone with me going over ALL options and why I should/should not consider certain options. I’ve spoken to 2 people up there so far, one on the initial call and another for my welcome call and they were both extremely nice and helpful. These people truly do care and want to help. I’m glad I made the call! I am no longer laying awake at night wondering how on earth I’m going to get out from underneath my debt. It’s refreshing to say the least.
Kelsey, it sounds like you're happy you made that call; we're certainly happy you trusted us to help you with your situation. We're very proud of our agents and the work they do, and we're thrilled that you've already started experience relief in your situation. We look forward to working with you and helping you reach your goals.
Reviewed May 21, 2019
The customer service representative was so kind and polite in handling my call. She answers all my question to the best of her knowledge. She explained everything like the agreement clearly and accurately. The process was so scary for me at the start but with the help of these people that I spoke with calms me down.
Reviewed May 21, 2019
Information, very helpful, well mannered and inciteful. Both individuals were very courteous. I will gladly recommend this company to a friend to help in their financial hardship. Easy step by step walk through to help better understand the process. Thank you.
Reviewed May 21, 2019
Getting more and more in debt and striving to pay it off has left a permanent knot in my stomach. Not knowing how to get out of this dilemma and continuing on but unable to catch up with fees, life, etc. I studied up and did a mass amount of research before calling in. Once I did, I was immediately put at ease and went forward with the program literally the same day. I now feel a freedom and excitement to get everything cleaned up and began aggressively planning for my future. Thank you so much for your support!
Reviewed May 21, 2019
I am highly satisfied with the customer service I was giving over the phone by Paul ** and Isaiah **. They were very polite and easy to understand. They were also very informative on how the program works and I liked the security option.
Reviewed May 21, 2019
It was very quick and easy to apply and get approved. They really work with your monthly income and give you an amount you can handle. I would definitely recommend this company to anyone who is looking to resolve their debt in a timely fashion. You even have the opportunity to pay more each month if you happen to have extra cash. They also give you a grace period if you can’t pay your designated payment.
Reviewed May 21, 2019
I had a pleasurable experience signing up, both customer care representatives who attended to me were patient, answered all my questions and ensured I knew what the program entailed. I am getting into this clear-eyed and aware of the advantages and disadvantages.
Reviewed May 21, 2019
I'm not sure what to say EXCEPT the people I have spoke with have really HELPED ME a LOT in just the little time I have talked to them... They have given me all the tools and item I need to work with and have made me very comfortable about going with this program.
Reviewed May 21, 2019
I want to say thank you to all that have helped me during this process. Robert ** did an amazing job with listening to my concerns and placing me on the right path. I must honestly say, I feel better now knowing that I am on the road to financial freedom.
Reviewed May 21, 2019
Good at explaining the entire program so that it can be understood. They have saved me lots of money. They read out the entire program and help you understand how the program works and how it affects you. I like the people I have dealt with.
Reviewed May 21, 2019
Matthew ** was a very personable gentleman to talk to, he explained things very well, and guided me thru the starting of application for this assistance in debt reduction. This is a very scary process for me, but he and the welcome call that I got has eased my apprehension. Of course, I will have to see things get to work for me before I can give a complete assessment of the process.
Reviewed May 21, 2019
I just started with National Debt Relief and so far I am very satisfied. My questions are usually answered in a timely manner. I am looking forward to being out of debt with their guidance and help. Everyone is very professional and nice,
Reviewed May 21, 2019
The process was explained fully by representative. Complete timeline given as, Emails with documents sent promptly. Good info so far. Looking forward to resolving my debt and restoring my excellent past credit and savings. The rep was very informed, detailed and pleasant. Thank you very much.
Reviewed May 21, 2019
So far my experience has been great. Up to this point I have been treated with respect and diligence and everything has been explained clearly to me. When I needed clarity during the welcome call because I felt the information was too fast it was repeated with patience. All representatives so far have been very kind. I hope that the rest of my experience goes as smoothly as the beginning.
Reviewed May 21, 2019
Mike and Jasmine were great! They both helped me throughout the process. Mike was especially patient as I have trouble hearing. Jasmine has a wonder speaking voice.. She spoke clearly and I understood every word she said. While I'm still feeling overwhelmed, I also feel optimistic for choosing NDR.
Reviewed May 21, 2019
The representative was very thorough when asked questions. Went over documents to make sure the paperwork was correct. I missed some of the signings. The representative went over each one and asked if I understood them. The representative I would be receiving mail and to read the information.
Reviewed May 21, 2019
We are very happy with the detailed explanation and plan set up by our advisor. Everyone was very thorough and made sure all of our questions were answered. We were in a situation where some unplanned expenses came up and were unable to pay anything but the minimums - very frustrating. Now we can finally get our debt paid down and have a fresh start with a new budget.
Reviewed May 21, 2019
So far a great experience. No one has made me feel bad about my debt. Everyone has been friendly and kind. They work you through each step and follow through when they say they are going to. I also like how they call and send an email, it's nice peace of mind,
Reviewed May 21, 2019
National Debt Relief was extremely helpful in starting the process. The online system was very user friendly and the process took less than an hour to complete from start to finish. So far I am satisfied with my interaction. Looking forward to finishing this process with them.
Glad to hear it, John. Please contact Client Success if you have any questions or concerns.
Reviewed May 21, 2019
My contact was very knowledgeable and insightful! while explaining my options. She really understood my situation and gave hope and relief. She was quite pleasant in manner and offered a plan to end my debt. Very professional every step of the way.
Reviewed May 21, 2019
I was looking for accredited relief companies for my bills and I found National Debt Relief on the internet. I called them and the people who worked for the company told me that they have used them before. I called several companies but I felt more comfortable with National Debt Relief because of the way they spoke to me and their testimonies to the program. I was very cautious and worried that I was gonna get taken for granted.
NDR explained to me how my online account would work and that I would be able to log in and do my balance, which I've done several times. They also explained to me that they would call me before they made any deals or installments with each individual credit card company that I have enrolled through them, which they've done. I just called NDR back recently because my credit score was going down as they told me before but they said it was gonna go back up. The creditors are gonna keep calling, they're not gonna receive payments from me and they go through a risk. My credit score is climbing now when they settled two of seven creditors. They're working on a third one right now.
Different people have called me, and I've called NDR and spoke with different people. I had an issue with a lady who had a bad attitude and I ended up calling and complaining. They called me back to follow it up with me and that was the only thing we had problem-wise. I recommended my uncle and he's using NDR. So, it would be cool to get some kind of credit for that like a referral reward. Also, it would probably be nice to have one person handling your account. That would make things a little bit easier but everyone else that I've ever spoken with has been very nice and helpful so I don't have any complaints.
Reviewed May 20, 2019
Great customer service, friendly, & explains thoroughly. Just wonderful customer service skills & clarity. I appreciate the callbacks & the fact that each person I’ve spoken with were willing to help by working around my schedule & my concerns.
Reviewed May 20, 2019
Right now I can breathe. Since calling National Debt Relief, I am not so scared anymore. Yes, I do still feel very ashamed and irresponsible for getting myself to this point but I don't feel as alone no more. I feel more optimistic about my financial future and I feel this is a step forward in the right direction.
Reviewed May 20, 2019
Amazing service with the utmost respect. Knowledgeable and was very went over every detail of the program. I feel a sigh of relief knowing I am on my way to being debt free. Orion and Josh made me feel at ease knowing I have them and the other specialist working on my behalf makes me feel blessed.
Reviewed May 20, 2019
The explanation of the program to help with my debt relief by the two members of the company was very helpful to understand my obligations and the negotiations with the debtors. The explanations of the forms was very helpful. I look forward to the continued communication during the payoff of the negotiated debt.
Reviewed May 20, 2019
We did extensive research on what would best suit our needs and NDR absolutely made the most sense. With their 12 years of data knowing how to negotiate with all the creditors we were working with it was a no brainer that this was the most cost efficient and fastest way for us to pay off our debt. Marciano was super straightforward and knew his stuff. Easy decision.
Reviewed May 20, 2019
They were excellent with communicating with me through the whole process and we got the best plan set to get my debt resolved. I'm very happy that everything is worked into my momthly payment and your team can be contacted directly to eliminate hassle from me.
Reviewed May 20, 2019
This process was made very easy by your staff. I appreciated the quick response time and their knowledge with the program. I would definitely recommend this debt relief company to anyone in need of debt help. Thank you for your time!
Reviewed May 20, 2019
We had a great experience with the team at National Debt Relief. They all did an amazing job of guiding us through the approval process, and then explaining the process post-approval from getting things set up to understanding how to work the program. Thank you.
Reviewed May 20, 2019
Safia ** was amazing. She was prompt, highly informed, & on top of everything! She relieved a lot of my fears & was very compassionate as it was difficult for me to discuss the debt. Almost every time I called, she answered & if she didn't, she called me back. Answered every e-mail within an hour. I didn't have time to freak out about everything because she was so available. Every question I had, she answered in a non-judgmental way. Give Safia a raise, she's excellent!
Reviewed May 20, 2019
Very professional and thorough in explaining the process to enroll in the program. Daniel and Nicole are great. I look forward to working with this company, I highly recommend this company to anyone who is looking for a way out of debt.
Reviewed May 20, 2019
She made me feel like part of a team of people dedicated to helping me through this period. Very calm, pleasant voice. She was easy to talk to, very clear to understand. I appreciate the transparency from your company and the offer for legal assistance at a minimal price for peace of mind.
Reviewed May 20, 2019
My whole experience with National Debt Relief has been easy and painless. I couldn't recommend them any better. From start to finish applying was so simple. I feel a big weight has been lifted off my back. THANK YOU SO MUCH.
Reviewed May 20, 2019
One of the hardest things for me was to finally submit a request for debt consolidation... National Debt Relief called me immediately, walked me through the process, and I felt relief right away. I wasn't judged at all, and every agreement was fully discussed.
Reviewed May 20, 2019
They were extremely helpful in making the process simple. They explained the steps clearly with easy to understand paperwork. The phone calls were made when they said they would. I really liked that I didn’t have to send them any information. They pulled it all off of my credit report.
Reviewed May 20, 2019
I had a very informative experience with Steven **, who was both professional and courteous. I have looked into this program before but was hesitant. I wish I had been able to speak with him in the past. He was very reassuring and knowledgeable.
Reviewed May 20, 2019
All were very helpful. They explained everything so well, I was able to understand. Walked me through the whole process. They gave me different options. The process was easy to understand. I would definitely recommended to a family or friend..
Reviewed May 20, 2019
My experience at NDR was very pleasant, the staff was fantastic, and very thorough and professional! They handled my case in a very expeditious manner, and got me approved immediately, I would highly recommend NDR to anyone that wants to get out of debt without filing bankruptcy!
Reviewed May 20, 2019
Both associates that I spoke with were pleasant over the phone. Rather than droll on and on with legal jargon and repeat every single detail several times, they explained everything in quick, concise points. Would recommend National Debt Relief to anyone financially upside down.
Reviewed May 20, 2019
Everyone I spoke was very informative. Very easy to work with. Would tell others that need help to call. Hopefully I will be out of debt in no time and I won't let it happen again. I can easily see the tunnel at the end of the road.
Reviewed May 20, 2019
I am very excited about the opportunity to be debt free using National Debt Recovery. They were very thorough and helpful! The program is very easy to understand, and the process was very simple to enroll in. I would recommend NDR to anyone!
Reviewed May 20, 2019
The process was extremely easy! My customer service rep Chris was very knowledgeable. He answered all of my questions and made me feel comfortable throughout the enrollment process. It's a wonderful feeling to know that all my debt has been consolidated into one payment and the debt will be paid off in 3 years.
Reviewed May 20, 2019
A friend of mine had a very great experience and suggested I do this program. I looked at another program and my payments would have been $200 more -- I am relieved to find a way to dig myself out of this debt hole while having money in my budget to pay for expenses while I stop using my credit cards. I feel like there is finally a light at the end of the tunnel!
Reviewed May 20, 2019
Very patient and nice people. I had a very good experience and can't wait to get started on this program and work my way back up to good credit. I will tell all my family and friends about this program.
Reviewed May 20, 2019
I was at the end of my rope and really stressed. Everything was thoroughly explained to me and I was made to feel that everything was going to be ok. Both of the people I spoke to were patient and always checking to be sure that I fully understood all of the steps making this easy for me.
Reviewed May 20, 2019
Caly and the other operator help greatly. They answered all the questions I asked. Didn't have any problems whatsoever. Loved how they went through the whole contract and read it fast enough. I'm excited to finally get my debt over with and would definitely recommend to friends.
Welcome to the program, Sheila. We're glad that things appear to have gone smoothly for you. Please let us know if there's anything else we can help with in the meantime.
Reviewed May 20, 2019
Everyone that I have spoken to have been extremely courteous and helpful. They have always answered questions and never made me feel unimportant. Also, they were able to work around my schedule to get everything set up. This has been a very easy process.
We're glad to hear it, Andy! Thanks for sharing!
Reviewed May 20, 2019
I had a lot of credit cards that I was starting to fall behind on and I was looking to take care of those. At the time, I lost the job I had up in Wisconsin. National Debt Relief was the first one I heard of and I looked into. I did a credit consolidation and the enrollment process was a good experience on my end. They gave me all the information necessary to be able to go on and continue the program with them.
I felt comfortable working with my negotiator and he took care of me the best way he could. I was impressed with the time it took them to get the consultations for the credit cards to get closed out. I haven’t been with them too long but I have been able to close three out of 5 of my credit cards. They asked me to sign a paper and fax it over to them but I don't have a computer or a printer. I haven’t had the time to be able to get the information to them, so that has been an issue. Still, I feel a little bit more relieved that I don't have so many credit card payments go on all at once. Before, it was out of control and it was a non-stop payment cycle for the credit cards.
Reviewed May 19, 2019
It was great. George and Josh were amazing. I almost want to go into more debt so they can help again. They were so great. They made a bad time for me a little better. Now I can see a light at the end of the tunnel and fix my finances and maybe get ahead in life for once before I smacked by the hand of miserable god again.
Reviewed May 19, 2019
Our business was winter-damaged so we got shutdown. I ended up in a situation where I didn’t have income and a lot of things fell behind. I ended up having to settle because there was no way that I could pay everything that I had to pay. National Debt Relief was one that I had heard about and I had received messages about it. I called them and talked to them. They asked about what debts I had and I told them each one I had separately. The enrollment process was pretty basic. It wasn’t anything too confusing and it was extremely easy.
I've been with them for about a year and a half now. I had three credit cards. I settled one and the second one will be paid for and done by September or October. But I haven’t heard anything about the third one. I would hear from them in the beginning but I haven’t heard from them in a while. I feel like I have to contact them now which is what kinda bothers me. I’m wondering what’s going on about that. I feel like I might have to do the third credit card on my own. I’m looking to finish up and I’m really eager to be able to start building up my credit again ‘cause I’ve always had excellent credit (700-something) and this just ruined it unfortunately. National Debt Relief is great but I wish that they would keep more in touch. They do help but it’s not really clear as to how much money they’re putting in their pocket.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed May 18, 2019
Very professional and polite. Adam was more than happy to assist in my process and answer all my questions. I am just starting this process and hoping for the best. This company have a real good reputation and I really trust them in this decision.
Reviewed May 18, 2019
Hello. Mr. Oscar ** was my representative for National Debt Relief. Oscar was most patient, walked me through each form and described what I was signing. He answered all my questions. In my opinion, National Debt Relief should be happy that they have a representative like Oscar to provide information to their clients. When a customer is doing something like Debt Relief, it can be very nerve-wracking, especially, if creditors are on your back. Oscar explained what to do when creditors call. I cannot recommend anyone better than Mr. Oscar **. His work ethic is superb!
Reviewed May 18, 2019
They handled everything so fast just waiting and hopefully cut down credit cards and debt. Brandon has been very clear and transparent also has clarified how everything will work. Hopefully, it all goes down smooth. This is the first time I go with something like this and understand it will impact my credit score but over the long run it will benefit my family the most.
Reviewed May 18, 2019
I was the victim of a crime and currently, I'm at stay-at-home disability. So, I'm not working right now and I wasn't able to cover all debts. I read about reviews on the internet and based on them, I signed up with National Debt Relief. They're very kind and accurate. But they usually do everything through emails and that;s one of the disadvantages of the program. They only call me whenever there is a settlement and I need to confirm with them if I'll accept it.
They started collecting my funds for around six months then they started doing the payment for the debts. But I thought it was gonna be a little bit faster to get rid of my debt. At first, I didn't understand well how the program works and I thought that they were going to pay all my debts then I was gonna pay them back. And because of that, right now, some of my creditors are already sending me to collection. But they explained to me how everything works and I've been working with them since September of last year. At the moment, they have settled four accounts for me and now, I'm at 20% of my debt. They're taking care of my debts and they actually work. Their program is a good plan to do consolidation but I would advise others to make sure to ask them how the program works so they won't get any surprises and everything would be working better for them.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed May 17, 2019
Very satisfied with the professional and friendly manner with which our financial status was addressed and handled. Our minds are at ease knowing we are in good hands with this company. I would recommend your services to anyone in similar situations.
Reviewed May 17, 2019
It was Great help. The agents Listened and answered all my questions. I am pleased with the experience so far. Everything was explained in details so there is no surprise. I am glad I reached out and that I was able to get help.
Reviewed May 17, 2019
Amazing. Thank you so much for all of your help! I want to get out of this mess I am in and this is my only option! Thank you again for all of your help! Looking forward to taking care of this and moving on into the future!
Reviewed May 17, 2019
I've only just started out and already the people I've spoken to have been very helpful in putting me at ease. This is the 1st time I've felt hopeful about getting out of debt - I'm excited to complete the program!
Reviewed May 17, 2019
They had great attitude and was very patient with me. They kept a positive attitude and I genuinely felt like I'm not just a person calling but I'm a actual customer that matters. Had lots of knowledge and was open to give out the information.
Reviewed May 17, 2019
5Star service that was very detailed. Every single step was taken to ensure I understood what I was signing with the debt negotiation agreement. There was even a great follow up call to ensure that all my info was correct.
Reviewed May 17, 2019
Krystina was warm and helpful. She walked me through a difficult process and appreciated her encouragement. The program is very professional and was explained well to me. I am looking forward to graduating the program debt free and joining has lifted a huge burden off me.
Reviewed May 17, 2019
I was apprehensive to begin the process. However, the more that I communicated with the staff, the better I felt about moving forward. Thank you for your service. Now I am confident that this is the way to go. After forty four months, I will be free to stay clear of debts.
Reviewed May 17, 2019
After contacting NDR I felt a great sense of relief with the help they were offering. I was called promptly after reaching out. Everything was throughly explained to me and I felt taken care of. Every question was answered and now I feel confident in continuing to work with them.
Reviewed May 17, 2019
Jaison and Javier were both great at explaining things even if I had to ask again. They were very patient with my kids following me around screaming and fighting because they didn’t have a nap. It was great they had a sense of humor and could laugh it out with me. They had very amazing customer service skills and way more patience than I do. Haha. I would recommend them to anyone. Great Personality and customer service really does make a big difference. Thank you guys so much!
Reviewed May 17, 2019
Christina was like a breath of fresh air... she was very knowledgeable about all phases of NDR. Christina answered all my questions even if she had moved on to another page. I had originally asked her to call back the following day and she did and her call was very prompt.
Reviewed May 17, 2019
Michael ** and the welcome call were very clear and able to understand. The process was lengthy but the program was presented in a way that the time went by quickly. The welcome caller went over all the material again to ensure the information was correct and that I was clear on what is expected. The only thing I am anxious about is the fact that some of the debtors may want to submit legal action.
Reviewed May 17, 2019
Process was very smooth and efficient. Customer Services as well as Agent were very understanding and professional at all the time. They took the time to explain every aspect well detailed and easy to understand making the process important. All personnel was very courteous. I will recommend to other people that are on the same situation that I am.
Reviewed May 17, 2019
While working with this company, I feel that I am taken care of. I had a small debt; however, I wanted it taken care of. I also got some great advice about what to do with my future. So far, so good.
Reviewed May 17, 2019
The welcome was very detailed. He was very helpful and explained to any questions that I have asked and very patient. I am hoping that there will not be any difficult issues in regards to dealing with the creditors. Again thank you for your approval and understanding to all my needs and also helping to my financial hardship. ALOHA and MAHALO.
Reviewed May 17, 2019
The team was extremely helpful and very clear when presenting everything to us. They took the time to break everything down in detail and had excellent patience with our concerns and questions. I would like to personally thank Natalie and Devin for their kindness and excellent service towards us.
Reviewed May 17, 2019
Very helpful support team. Explained everything in detail and answered all my questions. I’m happy with the customer service. I look forward to working with this company because of all the great reviews and ratings. It’s appreciated that the service are here when I’m in need the most.
Reviewed May 17, 2019
Your team has been very courteous and helpful answering all of my questions. They are very understanding and encouraging, didn't make me uncomfortable or feel like I'm a failure. This is a very big step for me as I have been trying to keep my head above water and came to realize that I needed help to do that. Thank you for having such a great team.
Reviewed May 17, 2019
I felt embarrassed contacting for help, but I never once felt belittled while working on my case. I really appreciate all the help. The whole process was painless, helpful and sincere. I'd definitely recommend this program to anyone in need.
Reviewed May 17, 2019
Excellent Service and assistance in explaining the services offered and how the program works. Everyone has been extremely friendly and helpful with setting up my services with the program. I'm excited about paying my debts off and there is someone negotiating with my debtors on my behalf.
Reviewed May 17, 2019
Very understanding, explained everything well and said we could call or email if we had any questions. Answered all our question. They never made us feel bad about our problem. Made sound suggestions as to handle calls and emails. We are thankful for the help.
Reviewed May 17, 2019
From the start of the application to the end of the application the team was very professional and courteous. Answered all my questions and was not in a rush to get me off the phone. This was the easiest and a huge relief in my personal life.
Reviewed May 17, 2019
This is my second time to use your services and I liked it. You really hear my concerns. Hope to go back in track again. One time get the really mean Customer service but I complain and they take care of it.
Reviewed May 17, 2019
The staff was excellent always kept in touch with me. They got my monthly payments, where I could afford it. Isaac was exceptional. He was professional and cared about his client. I would recommend this if you were in debt. Now I'm stress free!
Reviewed May 17, 2019
All the representatives who assisted me were very friendly, helpful, and very educated. I had a great experience dealing with them both. They were very reassuring that the plan I enrolled in was the best for me. They made this process as easy as possible for me.
Reviewed May 17, 2019
It is very lengthy, but perhaps that's necessary. I'm not 100% clear on everything that I heard, so I hope I can access it on my phone or tablet. If not, I'm out of luck unless I am sent a paper copy in the mail.
Reviewed May 17, 2019
So far I have been very happy with my choice to join up with NDR. Everyone has been very helpful! A pleasure to work with. I would recommend anyone in my situation to work with NDR. Friendly, attentive & considerate!
Reviewed May 17, 2019
For reduction of debt, I chose to go with National Debt Relief because of their Better Business Bureau rating. The enrollment process was quick and easy with the very knowledgeable staff. At this point, we're about halfway through. They're consolidating for me and although there's still a ways to go, the program has reduced quite a bit of my debt and helped me out financially in getting on the right path. National Debt Relief is doing great as far as the payment plan and the negotiator is really good. I was impressed with her knowledge and how she is returning my phone calls. She'd say she'd call me back or she'd get ahold of me with information, and she'd do it in the time she said she would.
Reviewed May 17, 2019
My credit score was messed up from my previous marriage and I was looking for something to help me either reduce it or help me slowly increase it. Then, I saw National Debt Relief when I was inside of the VA Hospital and I called them. They did well in explaining thoroughly to me how it works and how beneficial it was gonna be for me, especially over just a couple of months. I’ve already seen a big change, so that’s good that they were right about that. Also, whenever we needed them or whenever we needed to update, they were there to give it to us fairly quickly. They’ve been loyal to us since we started with them. So far, I have no complaints. For the amount of debt that I have, the payment plan has been reasonable. No one wants to pay near $400 to anything for one bill but me and my husband talked about it almost every day. It’s gonna help us in the long road and it’s a decent amount to pay a month for how much we owe.
NDR has been a blessing because I don’t know where I would’ve started. I probably would have to get a credit card and then, one of those cards that you can’t actually use, you have to put money on it and make your payments monthly. So, it would’ve taken a way longer time than just doing a consolidation like NDR did. They reached out to each creditor and I’m almost done with almost every creditor I have in getting a settlement amount. So, I’ve seen what they’ve been doing. I could check my account online. It’s easy and if I have any questions, the number’s always there for me to call them.
Reviewed May 16, 2019
From the very beginning Ryan was great and understood my situation and was eager to help and give me the best option for my situation. The system so far is simple and easy to follow and not over complicated and if there is any questions or anything that one would need, the staff makes itself available to help. Great customer service.
Reviewed May 16, 2019
Had good and fast experience. The reps were really nice and tried hard to make steps understandable. Time will tell if we are completely satisfied when loans are late and we need assistance. Hope all goes well and not awful. But so far great experience with reps and teams.
Reviewed May 16, 2019
Soon as I got on the phone they were very truthful and told me my best options, they knew right away what accounts I needed help with. The process was very fast and I’m looking forward to being out of debt.
Reviewed May 16, 2019
When I needed help. I gave them a call and they responded to me quickly, then we got the process going and got everything in order within minutes. Then went over all what is it intact and how this helps people out in the future. Nice work.
Reviewed May 16, 2019
The staff was very helpful in helping me find the right program that works for me and my budget. Everyone I spoke with was extremely helpful and was able to answer all my questions about the program, making me feel comfortable and confident that I'm on the right track to becoming debt free.
Reviewed May 16, 2019
Very good about helping you with any questions or concerns you might have. Will work around your schedule to talk about your issues. Short wait time to talk to someone. I’m glad I chose to contact them about my problems. This was a huge relief.
Reviewed May 16, 2019
I would first of all like to say THANKS for accepting me into your program. I've seen the commercials on tv and kept saying that I could pull myself out of debt. However, I was failing. I was blessed today with 3 WONDERFUL representatives and they both did a SUPERB JOB of explaining the program to me. I felt that they could feel my stressful situation and REALLY wanted to help. Many days I really felt like committing suicide because there seem to be no hope; especially after I had my surgery. I pray and hope that your company that I saw on a commercial is the right and best solution for me and my son. Again THANKS!!!
Rosetta, thank you for sharing your experience with us today. What a compelling story. We're glad that we could be so instrumental in helping you turn things around. Please don't hesitate to reach out if there's anything you ever need.
Reviewed May 16, 2019
I am not a word person, but everyone I dealt with thru the process was very respectful, kind and helpful. The only part of this I am not wanting to do is change my bank. However, I will do everything Richie suggested I do. I am at the beginning of the process, but so far it has been a good experience.
Reviewed May 16, 2019
I was extremely surprised and pleased with the wonderful, knowledgeable, and pleased that that helped me. I actually called to get information about your company. Was very pleasantly surprised at the efficient and expeditious manner in which I was as enrolled in the program. Nathan ** was very nice, peasant n helpful in helping me repeatedly thru the whole process. Again thank you all for a pleasant experience during this unpleasant process!! Aloha from Hawaii.!
Reviewed May 16, 2019
Overall I am satisfied with my experience thus far. If I had have any concerns it would be that I felt like the initial process included a little bit of a hard sell feel. When I feel like I am being pressured it creates doubt in the integrity of the company. Hopefully everything will work out as it should.
Reviewed May 16, 2019
This was a good conversation that informed me and helped me complete the application. She talked about how long the account would take to be finished. Was clear and well spoken. She explained the difference between authorization to speak and client success kit.
Reviewed May 16, 2019
I am very glad I called and, everyone has been very friendly and very informative. I am glad to have gotten started on the path to being debt free. The set up process was very easy and I was walked through every step. I am just starting the process, so I hope everything will go well, we will see in 4 to 6 months when the first settlement is made. Thank you for the program for being there for people going through financial hardships.
Reviewed May 16, 2019
You have a great staff of good hearted help. And you work with all your Clients. 5 Stars. Keep up the good hearted work. When you work in this manner it not only helps your Client' it also helps the individuals there at National Debt management. AGAIN THANK YOU MUCH.
Reviewed May 16, 2019
Everyone I spoke with was very thorough. They made me feel like I had hope. I am excited to start on a journey of being debt free! They explained the entire process with kindness. They offered to help with anything, anytime.
Reviewed May 16, 2019
I'm just starting the program with National Debt Relief. I feel a sense of relief. The certified specialists have been extremely helpful, kind and patient, thorough in explaining the program, and knowledgeable. They were very patient and made sure I understood the program and what they are about.
Reviewed May 16, 2019
Professional and concise about what is going to happen. Michelle and Natalie were easy to understand. Pleasant and very patient with us. Answered all questions clearly. Made sure we understood everything about National Debt‘s policies and what monies were for.
Reviewed May 16, 2019
Each representative that assisted me with the application process presented as professional, knowledgeable of the debt consolidation process and answered my question thoroughly and responded to my concerns with empathy/sensitivity. I would highly recommend the National Debt Relief program to others who are burdened with the frustration of resolving their debt owed to creditors.
Reviewed May 16, 2019
My experience was great. They were very helpful, patients, friendly. My first time doing this. They said they would help me as much as possible. Went through all the agreements and basically assured me 100% they would help me get through this.
Reviewed May 16, 2019
Everyone I talked to has been very nice and friendly through the process of enrolling into their debt relief program. They are very straightforward and make sure you understand exactly how the process works and what to expect. My only complaint, if anything, are the long phone conversations. Although I know it’s necessary and part of the process, it’s very difficult for a mother of two young children to be on the phone for 20-40 minutes at a time.
Reviewed May 16, 2019
Everyone I spoke with was very helpful. Darnel was understanding and informative. Made what could have been an unpleasant experience much easier and was great at explaining the details of the whole process. Would highly recommend to others.
Reviewed May 16, 2019
Great. If we had questions about something they went back and went over it with us. They was very helpful and RESPECTFULLY throughout the whole process on what all we needed to get approved. We will be recommending this company to anybody who may need Debt Consolidation. Thanks.
Reviewed May 16, 2019
She was very nice on the welcome call today. Very informative and reviewed all documentation with me over the phone. She also sent emails to me and reviewed documents with me as well. All and all it was a good call and I appreciated her information.
Reviewed May 16, 2019
Thank you for your help. I feel so much better moving forward and getting my family out of debt. The welcome call confirmed everything that we talked about in the enrollment call and I appreciate it. Thank you cant be said enough.
Reviewed May 16, 2019
I am happy with the way that the NDR team has been with me. It was easy to reach you. No waiting and very helpful and supportive. I feel comfortable to be on this journey with the help of NDR. Great customer service.
Reviewed May 16, 2019
They explained everything so well and made me feel like there is a light at the end of the tunnel. They also never made me feel bad about the debt that I'm in. Very helpful and I would recommend National Debt Relief.
Reviewed May 16, 2019
My experience was very professional and to the point. I thank the two ladies that help me get my account set-up. They were very patient with me. I am praying this new start will help me get back on track. It takes people like you to help people that are in dire need of financial help and don't know where to turn. Thank you.
Reviewed May 16, 2019
I could not be any more pleased with the service that I have received so far. I am excited to start this debt free adventure. I fee that they are dedicated to putting me on the path to success!!! From the first phone call to the welcome call I have get like their number one priority!!!
Reviewed May 16, 2019
Tangela assisted me with getting my finances in order. Everything was clear and she was very helpful. I knew I was in good hands with NDR which made this process a lot less stressful. I would highly recommend this program to anyone.
Reviewed May 16, 2019
They were very helpful and they were generally happy in working with me to get debt free I can finally breathe easy. They were professional and made sure I understood what this program was all about. Thank you once again.
Reviewed May 16, 2019
I was really at the end of my rope. But after talking with Robert, I really felt like I was going to make it. He was very professional and also understanding. The welcome team is also great. They also made me feel like things were going to be alright.
Reviewed May 16, 2019
Both Erik ** and my welcome person (sorry I can't locate her name at the moment) were very helpful and seemed to genuinely care about my questions and concerns. This is new to me and I am a bit apprehensive, but both my reps assured me it will all work out and benefit me at the end.
Reviewed May 16, 2019
Customer service. Daniel ** - Very professional and willing to help me in dealing with creditors. Went over everything with me and very patient. Made sure I understood and very helpful with paperwork. The call back phone was very nice also to be sure everything was correct.
Reviewed May 16, 2019
Both representatives (customer service and welcome team representative) were extremely helpful and thorough. They explained all the terms and conditions concisely and this enabled me to move forward with confidence in choosing National Debt Relief. I look forward to being debt free in the foreseeable future.
Reviewed May 16, 2019
Ricardo, and Esther were very helpful. They oriented me how to take care of my finances to improve my credit in the future. They know what they are doing. They were very kind, and patient in explaining the whole process of how to get rid of debt in a very smart way. Congratulations to NDR for having this very well train team. Best regards. Martin **.
Reviewed May 16, 2019
Both ladies that helped me set up my account were very knowledgeable, friendly, and understanding of my situation. I am extremely thankful that I found this program. My goal is to complete it sooner than the expected date. My husband and I are excited to get things moving along.
Reviewed May 16, 2019
The initial contact with Roy was great. He was concise and explained the program very well. The follow up call to verify seemed rushed and had to refer me to a resolution group. This should have been a simple signature.
Reviewed May 16, 2019
National Debt Relief was very professional and took the time to walk me through the entire program and answer all my questions. They never made me feel bad about my situation. I'd recommend National Debt Relief if you need help getting out of debt.
Reviewed May 16, 2019
Excellent experience. Everything was explained well. They truly have your best interest in mind. I felt very comfortable through the entire process. They led me through all the necessary documentation, and explained everything thoroughly. I'm excited to finally be debt free!
Reviewed May 16, 2019
Too early to give an accurate comment but so far I am pretty satisfied with the N.D.R. process! I would highly recommend it to a friend in need! Things seemed quite scary at first but my agent Kristal ** eventually put me very much at ease about the whole process and with a very caring attitude!
Reviewed May 16, 2019
My experience working with Drew ** was extremely pleasant. She was very knowledgeable and patient while working with my wife and I with this program. We are very excited to start this journey of becoming debt free in the near future. My wife and I highly recommend this National Debt Relief program. We would also like to thank Drew ** again for assisting and helping us.
Reviewed May 16, 2019
I'm so grateful to met a people willingly to help and give you a light in the end of your tunnel.. I admitted I was hesitant to call at first however my fingertips just dialed and Mr ROBERT **, did the rest, came out. I no more carrying a heavy stuff on my chest... Thank you family NDR, I can't say much nor don't know how to end my appreciation for the helped you give to me... I can focus more and be free from worrying.. And please continue to help others that going in a hardship of life (financially). Two thumbs up :).
Reviewed May 16, 2019
Welcome caller was informative and polite. I felt like she was understanding and explained the process to me. She was willing to answer all the questions I had. I would recommend the welcome call process. I have no other comments at this time.
Reviewed May 16, 2019
When working with my specialist he was super supportive and positive and answered all my questions and put my mind at ease with the process. I feel a lot more confident and less stressed out. So happy to finally sleep better.
Reviewed May 16, 2019
Talking with the customer service team was a wonderful experience. They are very knowledgeable about the product they offer. Very helpful in getting you started for a debt-free life. I would recommend anyone to give them a call you will not regret it.
Reviewed May 16, 2019
I was talking to one of the guys from another company and it just didn't sound right to me. I called a couple of other companies and then I ended up going through National Debt Relief. I talked to them over the phone and gave them my info. I got the info straight away, and started making the monthly payment. Now, I only have one payment rather than making three or four payments on another card and I don't have to worry which one is getting paid. Once you make the monthly payment, they distribute it to whoever creditor that you got in the program. My mom is in the program with me. She’s got a couple credit cards that she’s trying to get paid off. So, we just double up and make it all one payment.
I talk to National Debt Relief quite a bit and the reps are all very knowledgeable. They are so willing to help you, talk to you, and put your mind at ease. I call them if I get a letter from a creditor, and they’ll email them the paperwork back. They told me to tell the creditors that I'm in a debt relief program and to give them their number. They are always willing to talk to you if you have any questions about anything and working with you once you get out of debt to make sure to get your credit score back up. They told me that they’ll try to get your credit score back in good range with the Better Business Bureau. So far, I’ve had good service with them. It’s been a smooth process.
Reviewed May 15, 2019
Jeffrey and Edwin were both very kind and helpful with this process. I finally feel like I will have financial freedom sooner than later. They both explained things very accurately and in a simple and straightforward manner. I am very happy I made this decision.
Reviewed May 15, 2019
Everyone I talked to so far has helped me and was very understanding about my situation. Many thanks to all who have been respectful, I'm glad I decided to try this company out, was at the breaking point of bankruptcy but was shown in a better direction.
Reviewed May 15, 2019
I was extremely happy with the service, patience, concern and knowledge that was afforded to me during this very trying time in my life. The representative with National Debt Relief addressed all my concerns about using them and the option of filing for bankruptcy.
Reviewed May 15, 2019
So thrilled we researched and found National Debt Relief! We almost went with another company with weird regulations and so many ????'s. This process was SMOOTH AND EASY... Clear from the get-go. My questions were answered with clarity and kindness. So confident that we will be debt free very soon and be out from that astronomical credit card interest rates! Thanks guys! For putting my mind at ease. Sure glad you're on our side!
Reviewed May 15, 2019
I was skeptical at first but after a few questions answered by the experts I am now confident that I made the right decision in choosing this program with National Debt Relief. All my questions were handled professionally. Should I have more questions, I won't hesitate to communicate my representative as they are very much open and accommodating.
Reviewed May 15, 2019
Everything from initial quote to welcome call was seamless! I felt very comfortable to begin this process and will definitely recommend you all to anyone in need. I never once felt ashamed or embarrassed about my debt so thank you all so much! Great company!
Reviewed May 15, 2019
Very good knowledge and Understanding of current situation. Great communication and explanation of the situation. Explained what to expect next and what to do at each step. Had all the answers to my questions and were able to answer most questions before I even asked them.
Reviewed May 15, 2019
Since Day 1 my representative was very professional and answered every question clearly. Super happy to have Contact NDR for my debt settlement. I definitely recommend their service to anyone who needs the support. Hope that anyone else gets the same quality experience.
Reviewed May 15, 2019
Both Jay ** and Tameka ** were very sensitive and well versed. Both were professional and answered all questions. They were patient with me and helped me navigate the website. I would recommend NDR to my friends if they are ever in my situation.
Reviewed May 15, 2019
I had a very good and pleasant conversation with Greg ** and he helped ease my nerves since this was the first time and hopefully the only time I am getting some financial help to resolve my debts. Montrisse was also helpful but she literally was just reading through pages. Whenever I stopped her to ask a question, she sounded annoyed. But all in all they were very informative.
Reviewed May 15, 2019
Overall excellence with all representatives that were involved - very professional. Simon ** - so nice to work with. Such an easy process. I feel at ease knowing debts will be handled. Would highly recommend to anyone looking for a stress free way in paying off debt.
Reviewed May 15, 2019
Today I did the welcome call and it was a nice experience like the 1st call I had. Little scared but excited to be debt free. Both folks I talked to had great customer service and re-explained anything I had questions on.
Reviewed May 15, 2019
National Debt Relief has the answers to my questions. They are professional and knowledgeable. They were able to help me make the decision to go forward with my plan for financial freedom. I trust with this program I will be debt free in 34 months.
Reviewed May 15, 2019
Lawrence ** made my application so much easier. With his expertise, knowledge, patience everything went very quickly and smoothly. All the time that I needed to email him for him to call me back, he never failed to return my call right away. His service is exceptional. He is the best in National Debt Relief Company. He should be promoted as a manager.
Reviewed May 15, 2019
Both agents I spoke with were very thorough & helpful in assisting me. They were able to answer any & all questions I had and made me feel reassured that I was coming to the right place for assistance! I will recommend NDR to others for sure!
Reviewed May 15, 2019
Great customer service & super helpful! Easy process thanks to awesome customer service! Didn’t think consolidating my debt could be so easy. Thanks to National Debt Relief & their amazing team! Highly recommend them to help out w/ all things debt relief!
Reviewed May 15, 2019
Good communication. Everything very clearly, pretty forward from there. Too soon to say what to expect from my case and how everything will resolve. I got this information from a friend of mine and so far it's working for him so I hope I will help me too.
Reviewed May 15, 2019
Andrew was awesome. He was patient with our conflicting schedules during phone calls and helped us understand everything we were doing. We are now excited about the future with the clearing of our debt happening way sooner than we could have done on our own!
Reviewed May 15, 2019
This is the best option I had. I highly recommend them to anyone because they were so helpful. The service was phenomenal and they were very friendly! They were very transparent & told me everything I needed and was required to hear.
Reviewed May 15, 2019
The representatives were very professional and detailed. They took the time to ensure that I fully understood my options and how the process works. I feel a sense of relief knowing that this team is working with me to clear up my debt. I look forward to working with you and can't wait to see the finished results.
Reviewed May 15, 2019
Thank you for being the number one debt relief program in America. I appreciate that I have a crisis that you are able to help me with. I have no one to help me and this will help me get back on my feet. I am 59 years old and want some quality of live. I lost my retirement and my savings. This will at least let me live better. Leslie
Reviewed May 15, 2019
Everyone I spoke with was very professional, courteous and kind. All questions I seemed to ask were answered with confidence and knowledge of the program. I feel this leg of the team works in confidence from training and strict guidelines to their knowledge and professionalism to their customers. I have no doubt if I adhere to the program there will be success.
Reviewed May 15, 2019
Your team that helped me, was extremely helpful and very very courteous. I would definitely recommend this to others. Everybody involved answered all questions possible. And I couldn't thank you more for being so helpful. Communication was very clear and understanding.
Reviewed May 15, 2019
Excellent with both representatives. If I had any questions they were answered quickly and professional. They spoke loud and clear. I am absolutely glad I chose National Debt to help me clear my debt. I can’t believe in a few months I will be free of debt.
Reviewed May 15, 2019
Michael ** was excellent. He was so helpful, explained everything clearly and was always available to answer questions. I would certainly recommend your firm to others. I feel if any questions or concerns arise I can easily contact Mr. ** to resolve the matter.
Reviewed May 15, 2019
Everyone was very helpful in explaining the process and was very professional and nice about answering my questions. Although, I am early in the process, I am excited to become debt free in 2 1/2 years versus 30!!! I would absolutely recommend them to a friend or family member!
Reviewed May 15, 2019
Everyone who I have spoken to and helped us has been professional and been upfront about what the debt relief entails and how we can benefit from the program. My wanted everyone to know that the person we had the most dealings with, Luis, was quite nice and handled everything very well.
Reviewed May 15, 2019
This was a smooth process from beginning to end. I feel a true sense of relief and your employees' compassionate nature over the phone was a huge part of this relief. As soon as I placed my online inquiry Lia reached out to begin the process. She also was very accommodating in setting a time to speak.
Reviewed May 15, 2019
Chris was wonderful to work with. He put my mind at ease immediately and gave me the options I needed for my path to financial debt freedom. My stress has been lifted thanks to Chris. The person I worked with on the welcome call was extremely helpful as well, but I cannot recall the gentleman's name.
Reviewed May 15, 2019
Outstanding, professional and helpful. Very nice and good customer service. They knew their jobs. Great job. Thank you for helping thru this Hardship time in my life. Just a good experience and very knowledge of their business. Good communicate and very kind and call me by my full name and understanding to these hard situation.
Reviewed May 15, 2019
Amir was efficient and reassuring. Well done. I am only hoping there are no additional fees. But I am happy to be enrolled. The welcome call was straightforward and done so quickly but not rushed. Thank you. I anticipate great results.
Reviewed May 15, 2019
Mr Ed ** was very informative. Helped answer any questions I had. Told me about my packet coming in the mail, if I had any problems please call them back. Explained if creditors would be calling refer them to them. Told me about signing the contract.
Reviewed May 15, 2019
The enrollment process was seamless, very courteous and and informative but always ask questions to confirm as a lot of information is given. James ** assisted and was very professional, The welcome call came as indicated within 24 hours. Reviewed all aspects of the program. Shavone was very clear and concise.
Reviewed May 15, 2019
My experience with NDR was great. Luis was very patient with me even when I was getting frustrated. And then when I was called back to finalize my account, he, as well, was very patient and walked me through every step. He left me feeling like I had made the right decision.
Reviewed May 15, 2019
Excellent customer service. Every detail was explained slowly so I was able to comprehend the documents discussed in it's entirety. I was given the assurety to be calm and not to worry about my debtors. Both Representatives did your job with the highest level of excellence. Thank you.
Reviewed May 15, 2019
So nice people and explain very well the process, how it works and how it affects my credit. It’s nice because once you're approve, it’s flexible and choose your date to start paying, no stress, I’m just completely satisfied, thank you???? Definitely recommendation to my friends.
Reviewed May 15, 2019
The representative that helped me today was extremely helpful, kind and courteous. She listened to all of my questions and answered them to the best of her ability to where everything made since. If I had questions to previous things she read she would simply go back as far as I needed on the documents. Awesome service!
Reviewed May 15, 2019
No questions at this time, representative seem to be thorough with information needed. I hope that I have a complete understanding of all information that was covered on telephone conversation today. I'm looking forward to working with National Debt Relief.
Reviewed May 15, 2019
My wife and I were in the military and we kinda gathered up a little too much debt that we could take care of. We were looking into consolidation loans and we stumbled across NDR's program. The credit was the biggest concern of mine. My wife and I wanna be able to buy a house one day and if I were to go bankrupt, that would hinder my abilities. So, from all the research that I’ve done, it seemed to me like NDR's program was the best option. Their enrollment process was very simple. They pulled our credit and evaluated our finances. Then they said which lines they could take care of for us and they enrolled us into a program where I pay a monthly stipend towards it then they handle everything. I gave them the power of attorney to handle my legal actions and they ended up coming up on a couple deals for me. And it ended up saving me a lot of money and getting me out of debt.
On the website, it says that I still have another year before the settlement payments are taken care of, but the handshakes have been taken care of on 70 to 80% of my debt. Every single person that I’ve talked to at NDR was very nice and helpful. They always understood what we’re going through and didn’t try to belittle us or anything along those lines. There were also a couple months where I couldn’t make a payment and they were very willing to negotiate with me and figure out how I could get back on the right path. All in all, their quality of service has been amazing and I appreciate them.
But one thing caught me off by surprise. My wife and I both have one big bank that we go to, Navy Federal, and when we were in the process of settling our debt with them, the situation wasn’t really explained to me all too much. I got a settlement for x-amount of dollars and I didn’t know that NDR's profit came out of my bank account right as that handshake took place. So, because of that handshake, I ended up needing to deposit more money than was previously suggested so that NDR could get their profit, which I understand. But that would be the only thing within the year and a half to two years I’ve been with them that I’ve had an issue with.
I also had a Kay Jewelers card for 500 bucks which they consolidated for me and their profit on that was something very reasonable. It was 50 bucks and I didn’t care about that. But when they get into the high credit cards where if I owed $25,000 for that bank and NDR would be taking up a slice of that, that’d be a lot of money to come up with upfront. If I was a little more clear on that, then I would’ve had my finances tailored around it. Other than that, I have recommended NDR to my family members. They have been a really big help, so I am grateful for them.
Reviewed May 14, 2019
Very helpful, patient and very caring. Would recommend to friends and tell them to enroll. Can't wait to get out of debt by this program. National Debt Relief program has very supportive, loving and caring people working for them by my experience so far.
Reviewed May 14, 2019
I would recommend this company to anyone that asked. I felt things were well outlined and went over. I feel that everyone was very helpful. I feel all questions were answered well and to the point. I was very happy with how thing went.
Reviewed May 14, 2019
Very professional and self explanatory, I was very impressed with the timely fashion and accuracy of the information supplied to me from my service person. She was comforting and understood my needs. She was honest and gave me data that I could actually understand. She was very well versed. Thank you.
Reviewed May 14, 2019
They were both wonderful and easy to talk to. They made sure I understood everything. They also answered all my questions. I definitely would recommend this program to all my friends and family. Thank you for all your help. I couldn't ask for better help.
Reviewed May 14, 2019
Very please with customer service and all the helpful information. My husband and I will be able to breathe again after years of worry and spinning our wheels trying to pay off our credit cards. We can enjoy our senior years and each other.
Reviewed May 14, 2019
Both Alton and Evelyn have done an excellent job walking me through the process. They gave outstanding customer service, were extremely polite and patient and were very knowledgeable about the program. They educated me and gave me peace of mind and I am very grateful to them both.
Reviewed May 14, 2019
Frank and Chris did a wonderful job in helping obtain a peace of mind, in regards to my financial debt. The program was easy to enroll in, and I can't believe that I waited this long to even consider it. Thank you both again for your time and services.
Reviewed May 14, 2019
Quick and clean. People were friendly, non judgemental and very helpful. They really wanted to help me, not just sell me some service. I would recommend them to anyone needing help. They allow you to get your balances paid off in a reasonable amount of time. Much better than bankruptcy.
Reviewed May 14, 2019
Definitely a company I would recommend to others especially some of my family members to take advantage now to be debt free. Once I'm debt free I will be able to afford more things and be actually able to keep up with a lot of my bills and this is a great start to be in so I can live a great life moving forward. Thank You So Much National Debt Relief. You're Awesome!
Reviewed May 14, 2019
Was sent through here by Mint. Trying to work out a way to survive this credit card debt and was running out of options, then I called NDR and I'm hoping that the solutions they came up with works. Very polite and kind over the phone.
Reviewed May 14, 2019
I spoke with Keith **, Jasmine, and Dionne. They all were nice and did a great job of explaining the program to me. The program sound like a great thing to be able to help me get out of. If I hear of anyone else that’s may Have this problem I sure will tell them about this program. Thanks. Cynthia **
Reviewed May 14, 2019
Great Customer Service, very professional and answered all my questions. I felt at ease after my conversation on a difficult topic. My Rep was easy to talk to and cared about helping us. I am looking forward to having the debt worked by your professionals.
Reviewed May 14, 2019
This was one of the BEST decisions of my life!! At first, I was so embarrassed and ashamed at what my finances had become. I didn't even know where to begin to fix it. My husband enrolled in the program almost a year ago and has had an amazing experience. I finally took the plunge and called. Everyone was so wonderful.. They were very thorough but most of all, they were so kind. They didn't make me feel judged or as if I was some irresponsible person who deserves to be in this financial situation. Thank you from the bottom of my heart! I feel like I can finally start my journey to a better life! I will forever be grateful for you!
Reviewed May 14, 2019
It was a lot to go through over the phone but the experience was fairly good. I did understand just about everything that was told to me. They explained everything well. I am looking forward to the end result! Thanks to the whole team.
Reviewed May 14, 2019
The customer service with National Debt Relief is outstanding. Staff works around the clock answering questions. Questions were answered in a timely manner. There was no pressure as I was allowed time to review my options before making a decision.
Reviewed May 14, 2019
I was in my most difficult financial situation. The employees of National Debt Relief helped me relax my mind and focus on what made sense for me financially. I would definitely recommend to anyone going through a financial crisis stemmed from something outside of their control.
Reviewed May 14, 2019
Very professional and courteous and thorough.. All questions answered completely.. No questions left unanswered.. Told who to contact with any questions or concerns.. Would have no problem referring this company to friends.. Not sure what else I could say that would be any clearer or Plainer.
Reviewed May 14, 2019
Both individuals I spoke with were very knowledgeable and informative when I spoke to them over the phone. Both of them sounded very informed and answered any and all questions I had to my satisfaction. They informed me of the entire process and walked me through every step. They discussed the actions I needed to take and everything that they would be doing on their end. Everything they discussed about the entire process was stated clearly as to what both parties needed to do in order to help resolve my debt issues. They did a great job and definitely made me feel confident working with National Debt Relief and working by way to more financial freedom. I would definitely refer the services to anyone else who is struggling with debt themselves and wants to take proper steps in order to get out of debt.
Reviewed May 14, 2019
Dina ** had patience with me and explained everything thoroughly. I feel confident. I have trouble with computers and she described the various documents so I could sign where needed and sign the various other documents. I am not computer savvy and needed detailed explanations to be related over the phone. Thank you for your time and total patience with me.
Reviewed May 14, 2019
I was very nervous going into this, but the person I spoke with was very detailed and very reassuring that this was the best choice for me. Having gone through the process I am more confident and happy knowing that I am on my way to being debt free. I feel a sense of relief and I am certain about my family's future. I am happy I made the choice to go with National Debt Relief.
Reviewed May 14, 2019
Very positive experience. Every things went smoothly. Very positive people to work with. They were all friendly and very helpful. Look forward to working with them to get this all resolved so I will be out of debt. Thank you.
Reviewed May 14, 2019
I have had a great experience so far. Very thorough and professional. I will update once we get into the program deeper. Adam stayed with me through every step and was very serious about me responding that I understood each and every step. Adam called back exactly when he said he would every time. Very punctual.
Reviewed May 14, 2019
Every time I called I received great service. They answered any questions I asked and promptly helped me uh. They were courteous. I am not a poet so I don't know what else to say. They helped me when I really needed it.
Reviewed May 14, 2019
Very kind when speaking with them, they explain everything twice to make sure you understand all the information given to you and they ask you if you have any questions and pause to make sure. Very respectful. You do not feel pressured at all to do anything and they make you feel very comfortable through out the whole process. I would recommend them for sure.
Reviewed May 14, 2019
The rep was straightforward, great detail, very reasonable payment plan. Nice, soft spoken. No errors with resolve solution. Very prompt. Little time getting a settlement done. Accurate listings of my credit needs. Thank National Debt Relief for all their hard work. Dedication. Recommend clients.
Reviewed May 14, 2019
Great and professional. Very polite and helpful on understanding the debt relief program. Would recommend to friends and family. Looking forward to working with you and appreciate your support and help with our financial services. Thank you once again for your help and advice. William ** and Tonya **
Reviewed May 14, 2019
They were informative and very professional. I am at ease knowing they are going to help me become debt free sooner rather than later. They helped me to understand all documents and allowed me to ask questions when needed. Thank you for all your help!
Reviewed May 14, 2019
It was a good experience. Lorraine during the initial calls and setup was really informative and helped me with any questions. Natalie during the welcome call did the same. I would at this time recommend to a friend. The process was easy and painless so far.
Reviewed May 14, 2019
Wonderful communication, customer service, and care for customers. Definitely would recommend! I feel more at ease with my financial situation than ever. Everyone I have spoken to on the phone has explained things so well and made me feel more at ease.
Reviewed May 14, 2019
Representative was clear in explaining my rights and what I needed to do in case I was not able to make the payment. She also explained my responsibilities as well as National Debt Relief. I was satisfied with all the information the gave me.
Reviewed May 14, 2019
The staff was very courteous and detailed. They answered all my questions in full. The explanation given was very helpful in understanding the program in full. They made it very easy to complete the application and we received a response from underwriter within minutes.
Reviewed May 14, 2019
Very easy to understand and doesnt mind me interrupting to ask questions. She sounds very knowledgeable. She read everything clearly. Answered all my questions and lady seems to understand my situation. Very satisfied with the well written contract. Will highly recommend to friends.
Reviewed May 14, 2019
Rodney and Sacressa. The Lady with the Northern Accent. Both agents were very helpful and responded well to any questions that I had. I didn’t want to call at first but both agents made me feel as if I made the right decision.
Darron, thank you for sharing this with us today. We'll make sure to recognize the agents who helped you!
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