National Debt Relief Reviews

Very friendly and helpful! Answered all the questions I had at the time. I am much more confident going forward. I will be giving the script for taking phone calls a look. I look forward to working with you guys and getting my debt whittled down. Thanks!

I just started this program. So far, I’ve been treated fairly and all paperwork has been explained carefully. I just hope all goes well I can get back to living a normal debt free life once again. I’m looking forward to see positive results.

I’m really thankful for the help I’ve received so far. Everyone I have spoke to has been really helpful and friendly. I appreciate the efficiency and detail, I fully understand how this works, and I’m excited for this journey. I love that everything is taken care of, and I don’t need to worry.

I have all the help I was expecting and they did it on a very short period of time. They explained everything step by step and they were never in a rush. Appreciate the professionalism they show every step of the way.

Due to my age, I was concerned about not being able to pay off my credit card debt. I went with National Debt Relief and they took on about 25 creditors for me. Their reps were very informative and they have a lot of resources that they offered to me. Going through enrollment was very easy to do. Since then, they have been reducing the amount that I owe. They collect money from me every month and once they have something settled, they use money from what they've collected to pay that debt off. Their rep was very professional and efficient. I was very comfortable working with her.

I liked the convenience of National Debt Relief. I went with them to consolidate my loan. Enrolling was pretty easy. They sent all the paperwork in the mail after I did all the applications online and verified everything that I had and I needed. Their rep was very straightforward and he explained the program. With it, I wound up getting a lower debt and NDR handled all the hard work. Because of NDR, I've been on time and my credit has gone up. My debt is almost paid off too. Though there were a couple of times when the monthly was too high, I asked NDR if they could get it lower and they worked with me. It’s a great program for people who need to pay some of their debt that didn't anticipate having so much.

Thank you for helping me. This was a hard decision, but am glad that I made the called. Will recommend this company to anyone in debt and having issues making it. The people that work for this company are so understanding about your issues and are willing to help you so this difficult hardship.

Caller was very clear spoken and provided all information that was formerly provided to me during application process. All information concerning fees and process has been transparent and all questions were answered. All necessary emails were sent and further customer service help was provided.

Great service! Patient, well-informed, clear communication by both specialists we spoke to. They thoroughly explained the overall process, fees, and expectations that each party has during the agreement. Charts are provided on your overall debt - a big eye opener - to determine if this is a good fit for you. I would highly recommend you contact them for debt assistance!

Every agent I dealt with was very helpful, courteous and professional. Diana ** and Christopher ** we’re very informative. The welcome call was an extension of their kindness. They never made me feel bad for being in this predicament. I would recommend their services to anyone who needs help in this area.

Since the beginning they explain everything very clear. They clarify every step in the process, and the most important thing is that they really want to help you. I'm very satisfied with my experience. Each representative that talked to me made sure I had no doubts.

I cannot say enough about the extremely knowledgeable and kind team at National Debt Relief. They helped my wife and myself out more than we could have asked for. They went step by step over everything and were able to answer every question I had. HIGHEST RECOMMENDATION!!

Everyone I spoke with was very nice and understanding. The never made me feel bad. They encouraged me that I made the right decision. The whole thing was so easy and they were there for any questions I had. So far the website is easy to navigate.

Christopher was amazing to work with. He answered all my questions and validated all of my concerns. He walked me through the process and reassured me every step of the way, clarifying the many questions I had. He was friendly and trustworthy. The welcome center reaffirmed my decision and were helpful in confirming information. Thank you.

Spokeswoman was completely patient with me and help me to understand everything I was unclear of. Very very professional. Maybe feel at ease for this program. I would recommend NDR for anyone in financial distress. Thank you for all your patience and understanding.

I was drowning in debt when I called NDR and they made the plan allowing me to breathe & relax. The program took my 36 years of many minimum payments and turned it to 1 payment over 4 years & 4 months. WOW!

Everyone was so knowledgeable and kind. Loved working with everyone. We were so apprehensive however the person who brought us in to the program, his manager and the young lady on the welcome call were so professional and helped us understand every as we went through every step.

Debt counselor was very polite and helpful. The experience was not difficult and was informative. Both the counselor listened and gave me lots of time to answer. I already feel relief somewhat. Getting setup was fast and easy. Thank you NDR!

During this stressful time of trying to figure out a solution to my overwhelming debt, ALL of the representatives from National Debt Relief have been helpful, compassionate and supportive. The program was thoroughly explained and reiterated. I'm confident in this program and the expertise of the NDR Team to help me have a bright future. My certified debt specialist and welcome representative were fabulous! I truly appreciate the assistance and THANK YOU!!!

I've been looking to get out of debt but was unable to obtain help. When I called National Debt Relief the agents were friendly and informative. I enjoyed speaking with them, and more than that, I got approved to move forward in my debt settlement.

I am amazed that everyone that I have spoken with have been very friendly, knowledgeable and engage in the conversation. I almost forgot that I was dealing with a debt collection agency. It felt as though it was to smooth to be real. I have never dealt with a debt collection agency before but I would definitely recommend you all to my friends and family... Should they need you.

Very informative and helpful staff. Explained the process extremely well and answered all my questions and concerns. I was very apprehensive of contacting a debt relief program and the staff made me feel very comfortable and confident in my decision.

Outstanding, Professional. Made me feel comfortable right away. Thoughtful interviewer! Mr. ** took me through the process in a sensitive, calming way. Immediately felt I had a friend. Gave me confidence in National Debt Relief and what I was doing. Thanks for the help. Would recommend to anyone!

The associates I dealt with were extremely professional and very helpful in assisting me to make the decisions that were right for my particular financial situation. They were thorough in their conversations with me and explained all the details and ramifications of my decisions.

I was extremely fearful of my financial situation before being accepted into this program. The man helping me was clear and helped me understand what I was getting into. I appreciate the time taken to help me through this process.

We are so far very satisfied with our experience. The customer services representative are very knowledgeable and answered our questions all of our questions. We are having a tough time with our debt. The customer service representative reassured us that we are going about it the correct way. They also showed us how much many we will end up saving doing it this way. We are very glad we made this decision to go with your company. Thank you for your great customer service.

I just enrolled, both people I interacted with were understanding and didn't judge me. Everything was explained and they were patient with my many questions. I would recommend them. I hope to be on the road to financial freedom soon.

I finally feel great about dealing with some very professional associates who took their time and reassured me of what to expect in the upcoming months. I look forward to working on my debt being taken care of in a helpful, friendly and caring manner.

Everyone I have dealt with so far has been wonderful, respectful, and caring about my situation. I am disabled, had to take in my parents. My mom passed away on hospice in my home. We had to add an addition to our home for them, all handicap accessible. Maxed our credit cards trying to get it done for them. I am so grateful for your help. I looked into the BBB and your ratings were the best. That is why we chose you.

Every staff member that has been helpful and kind during this process. I have been struggling with debt and was unsure of how to get out but with the help from this program, I can finally see a light at the end of the tunnel. I cannot wait to be debt free because of NDR.

Hard times. It was quick easy and nice to get help. About 20 years ago did the program due to medical problems and it worked great then. Hoping to have the same or better results. Your credit will go to nothing but just be ready to build it back up responsibly when the program ends.

Joseph ** was amazing. The whole experience was a welcome relief. The instructions were clear and he walked me through step by step. The transparency was also much appreciated. Joseph is a keeper and you should be thankful to have him as an employee, a definite benefit to your company.

Orion helped ease my mind by explaining every detail on the process of the debt relief. Very helpful and made sure I was comfortable with the process before agreeing to anything. Karen was very helpful as well. She made sure I understood the legalities of the process, what to expect and provided me with great contact information and advised me to reach out to the Client Success Team anytime I have a question or concern.

The representatives were extremely helpful. They clarified all my doubts. Very patient. I am really happy with the service. I am also glad that I will be able to pay off my debt sooner than I thought. I have always been pleased with the service I receive at your branch office. Their professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Just within one day, your colleague resolved the issue in my benefit.

It was very easy to navigate and everything was explained thoroughly. The representatives I worked with were very friendly and answered all of my questions to make sure I understand the process I am undertaking. The entire process also went very quickly and all documents have been provided to my email in real time. Thank you.

Thank you for the professional and thorough "onboarding" towards being debt free and securing my future. I will highly recommend others based on my experience so far. I was treated with respect and at every step along the way I felt that there are no hidden surprises.

It was made very easy for me. The representative was very helpful and the process was explained thoroughly. He was very kind and understanding. I would recommend the program to anyone who needs help with their finances. I look forward to working with this company.

Great customer service. They make sure you understand everything and make you feel better about your debt getting resolved. I had a huge debt which was giving me nightmares but thanks to National Debt Relief, their affordable plan made me stress free about my debt.

This was very easy. Everyone involved was professional and helpful. I am looking forward to completing the program and living with less debt. I would recommend this program to anyone struggling with debt and trying to find a way out.

Michael ** had a calm, confident and reassuring voice and manner. He was there for me. He is the reason I enrolled in program. Although it is tedious and comprehensive information, the guided application was pleasant. Ms. Rose ** seem preoccupied and I missed some things. Maybe talked a little fast and quietly. I was probably tired and not as sharp.

Getting enrolled with National Debt Relief was easy, and they were the only one willing to help me. I went through other debt relief services and they wouldn’t help me at the time that I needed help. The reps at NDR always answer all the questions that I have and they all know what they’re doing, and are professional. They set up a program where they got all my creditors’ information, and then they let me know what would be covered and what wouldn’t be covered. They let me know which bracket I would fall under and what my payments would be. I’m close to settling a few of my debts, and NDR are trying to get others that weren’t approved the first time.

This is the help I was looking for. A more managable payment plan. I asked for a loan from my bank to help with the high prices of living here in CA they said no. This company wants to help people get better. And the fee is rolled into the payments which I like. Highly recommend them.

I work 2nd shift so it's hard to be on the phone. But David was helpful and we basically did everything through email only calling when necessary. He explained everything and responded quickly to my emails. During my welcome call everything was explained to me in the easiest of terms and all of my questions were answered.

I was impressed with how informative the staff is. Very nice to deal with. My conversation was comfortable and staff was very kind. It was an easy process and everything was thoroughly explained. Support offered was amazing. I don't feel alone in the process. I have to recommend this program. The weight is leaving my shoulders. I can start new again.

She was very nice. Pleasant when I had to ask for her to repeat when I didn’t understand or didn’t hear her correctly. Exhibited a lot of patience, which is a great customer service skill. Cheerful as she was going over the necessary information.

The agent I spoke with was Camilla. She was wonderful and kind and helpful. A very informative call. This was great. Very helpful and I am confident about the service. I hope this will help me in the long run.

Friendly staff that are very helpful! I felt very embarrassed having to reach out for help but they were extremely nice and I felt no judgement talking to the staff. I am happy to be able to work towards relieving my debt with this team.

I have dealt with Michelle **, Edwin ** & Jamie ** in establishing my debt relief plan. All three have been so helpful and knowledgeable. It made a difficult decision much easier to accept & initiate. I look forward to continuing to work with individuals such as these three.

Gary ** was great helping me set up my account. Very informative and answered all my questions. Vanessa did the welcome call, and was very friendly and answered all my questions. Both team members made me feel very confident and comfortable that I made the right decision to get of debt. Good job.

Both guys I spoke with were friendly, encouraging and most importantly knowledgeable. This is a big and scary step to take both gentlemen put me at ease just in the way they spoke to me. They were patient when things had to be explained to me again. They are perfect for this job. Hopefully everything else is just as pleasant.

Previously, we looked into bankruptcy. I found National Debt Relief afterwards and gave them all of our information. That time, the hardest part for us was not paying your bills and having your credit scores take a dive so that they’ll actually do the negotiation. Since going with them, we've settled all but one debt. We started with three and now we're down to one. On top of that, NDR's reps have done pretty well. I've called with a few questions but for the most part, everything runs by itself.

Everyone we worked with was very helpful, professional, and did a great job of explaining the program. We are excited to begin working with the team and moving through the process. Although it appears it will be difficult in the beginning we are ready to tackle this beast!

Very easy to understand the whole process. Explained everything I had questions about. Very friendly representatives. I was really pleased with the results they came up with for my situation. They also explained to me if I had any further questions I can call them or email them. This will be very helpful as I am sure I will have questions further down the line. I would definitely recommend this organization to people who need financial assistance.

I was very please with the time that Mr. ** assisted me in all of the paperwork and hoping to give this info to others. If there is any more question needed answered please feel free to call or write me back. Thank you.

During my application process I have spoken with 2 different individuals. Everyone has been very informative and easily understood. They have been extremely helpful and forthcoming with expectations of the process and steps to begin. I look forward to working with National Debt Relief to reduce my debt.

Awesome customer service provide by James ** and the rest of the staff. They made me feel like I matter and gave me sense of relief. I would recommend them to all my friends family and associates. Thank you so much for helping me. You guys are amazing????

The welcome personnel was helpful, fast and efficient. Definitely knows how to help me get started and other questions I may have regarding the process of debt relief negotiation. I would definitely recommend it to family and Friend that needed to be out of debt in a short time as possible.

The people who I dealt with were very professional, very informative and help put my mind at ease. I would recommend this debt relief program to anyone who may be having the same problems that we were having.

I was in a desperate situation. I called and they answer immediately and I got approved in 30 min. I had years suffering and I barely breathed and I couldn’t believe that I got help. Very professional and they treat me with respect. I recommend this company to anyone and I will do so. Thank you very much for all you did for me. I am starting a new life. Sincerely, Xhilda

Kyle ** was very professional and educated, he knew what he was doing and how to explain the program to me. I am a educated woman trying to correct the past for a better future for myself. I need to leave my sons debt free upon my death or call home by God.

Steven ** was extremely helpful in answering all my questions and providing all the information about the program. I feel good about deciding to do this program and know it is the best decision. His guidance and patience was sincere and I know this is the best decision for me.

Very helpful and polite. Explained all details well. Took the time to go over all details and offers including adding additional accounts. Stayed on the phone with me until all documents were completed and advised I would be called again. Patiently waited while I looked up account numbers.

Marcus ** at National Debt Relief was thorough and helped me put together a plan that will eventually get me debt free in 42 months or so. Although the first 4-6 months will be tough, I was assured that the sacrifice is well worth it and there will be light at the end of the tunnel for a debt free life.

I’m very pleased so far. The communication has been great to this point. However, I’d prefer to have one dedicated representative rather than having to deal with so many different people. But, everything seems to be getting done so far, so I’m happy.

I just wanted to say that I was pleasantly surprised by your customer service rep. Marie, when I called today. She was very intelligent, very patient, able to answer any and all questions I have as we went through the contract, and I just wanted someone to know what a great asset you have on your team in Marie... Thank you Marie!!! Raymond

Everyone in the process has been knowledgeable and friendly. Once I submitted my information they called right away. The process and signature of the forms was very easy to submit. Very fast and easy process. Lisa and the welcome call were very professional.

Perfectly explained by all NDR associates from beginning to end. I am looking forward to having no credit card debt. We were in a car accident and tried for years to use balance transfers to no avail. We couldn't be more happy with our experience so far.

The certified debt relief specialist Jonathan **, was extremely helpful with starting me on the path to pay down my unsecured debt. He answered all my questions with great knowledge. I recommend National Debt Relief for paying down any debt.

VERY VERY HELPFUL. Lots of questions was asked from me and ALL we answered. Covered many topics and not much time was used. Very knowledgeable with info. Great experience with persons that helped me to complete process. Will recommend anyone with the same problems that I had.

I really enjoyed and all my questions were answered dealing with this personal and sensitive matter dealing with my debt. Your company has given me hope and made my worries much less. Really give you guys a 5 Star rating.

Clear explanation of the program and its benefits. Painless initial process. Friendly and helpful advisers. Overall positive experience. I would definitely recommend this program if you are struggling to pay off your debt and feel helpless. A weight has been lifted off my shoulders.

My enrollment person was Michael **, he was very pleasant to work with and made the whole embarrassing process much less embarrassing. Michael was thorough, stopping to ask and answer any questions clearly. Rose was the second person I worked with to complete the enrollment paperwork, she also was pleasant and courteous. She made sure I understood everything without making me feel unintelligent (as did Michael **). I am so relieved to be enrolled in this debt relief program, setting my mind at ease < relieving much anxiety.

I am glad I came upon this service! They were friendly and very detailed in their explanation of the program. They also were able to help me in getting rid of my debt. At the end of our call, I felt a weight lifted off my shoulders and hope that once my enrollment ends my financial security and well-being will be in a better shape than when I started. I feel that with the monthly deduction from my personal banking account they were able to provide me, I can breathe a sigh of relief and not have to worry about my expenses. After looking at my current expenses to what I will be paying in the future I am able save myself more money.

Shahar ** was excellent. I really appreciated all the help that he provided. He definitely made the whole process smooth and transparent. I also thought the welcome call provided good information and clarified everything I needed to know. I would recommend this service to anyone who needs help.

Made sure I understood what the steps I will have to take in order for them to help. On top of that asked if I had any questions as we were going over the documents. Very understand and helpful when I didn’t understand some of the material that we were going over.

I was so happy to have such a pleasant experience. Dealing with debt has never been smooth and both representatives I had the pleasure of speaking with were knowledgeable, kind and extremely helpful. I can’t stress enough how much peace of mind I got from them while dealing with a less than peaceful matter. I truly appreciate all their help and I couldn’t have asked for a better experience. Thank you!

All the staff I came into contact with especially Menes ** were patient with me and very helpful. My overall experience was excellent and I would recommend National Debt Relief to my friends and family. Thank you for making an uncomfortable situation pleasant.

Both gentlemen I spoke with were helpful and kind and willing to answer my questions. The ease of application and signing made a very stressful decision much less so. It made me feel confident that they will help me be debt free in a couple years!

I have just started the program and have found it to be quick and easy process to complete. They are very helpful and answered all my questions. They have provided me with all the tools I need to complete this program. I'm looking forward to being debt free soon.

The contacts were very friendly and explained very thoroughly everything. I am comfortable in knowing that I can rely on the fact you are ready to help me with anything that comes up. I was happy to know that I can stop worrying about my debt situation.

Fast and great customer service. Full knowledge of the program and answered every question. This is my second time joining the program and have great people in doing so. I will work with Debt relief program to see this through.

Excellent service with great communication. Excellent staff, able to answer all my questions. I would highly recommend to anyone needing same or similar assistance. All of my questions answered thoroughly and directly via phone and emails. Very pleased with the service and information.

I am just starting my process and things seem to be running smoothly. They are very thorough in their phone calls to you and send you emails to make sure you understand everything. I hope the rest of this process goes well.

I was very satisfy with the service I got from the team that handle my enrollment. I couldn't be more happy of the choice I made to resolve my debts and choosing this company. The process was very smooth and easy. I would definitely recommend National Debt Relief to anyone I know in need that kind of service. 5 stars!

Getting set up was an extremely easy process. If you are wanting to check in to this program, but keep putting it off because you think the process is going to be really involved, think again. The reps are so nice, helpful, and easy to work with. They strive to get things done quickly so that you can move forward. I'm very thankful to those who helped me. It basically takes two phone calls, and you are on your way. Don't hesitate if you need help!

Everyone has been professional and respectful with how they handle my situation and my phone calls. This sounds like a great program. I look forward to decreasing my amount of debt with your help. Thank you for being willing to help.

I am happy to have Mr. ** help me. I have had numerous issues and problems with this program and so far. Yi ** has been extremely helpful. I would like to be hopeful that this program will help me and my wife with our debt.

Kudos to Charlene ** for her professionalism. She was very patient and courteous in these difficult circumstances for the customer. She was very informative, knowledgeable, most importantly make a person feel at ease. Charlene is to be commended. A big thank you to Charlene.

This has been a great experience so far. Knowing that I have a great team of people behind me to help me live debt free has lifted so much stress off of my shoulders. We can't thank this team enough!!

It has been a difficult time and everyone has been very friendly, knowledgeable, and helpful during this process. It has been very easy to work with all of the people involved and the whole process has been explained in detail.

I am extremely satisfied and grateful that your organization is going to help me. The people I talked to to get me started KAR **, and the agent on the welcome call, who I believe was NATALIE, were clear, concise and patient. I feel I made the right decision contacting this company.

It was a very helpful conversation and come out with a very good solution for my financial problem. We come out to a term that will work out on my situation. Agents are so helpful and explained everything nice and clear. I will recommend this to other people.

Our experience with you was excellent. It was nice how you walked us through the steps and told us the warnings. Another thing was that you told us what to do so we didn't mess up. We really appreciated how you were patient with us while we did as we were asked.

I was very happy with the help going through each item to get this started. By myself I would probably not understand it all. They were very thorough. They kept in contact with me and help me through everything. Thanks.

SO far I am pleased with the customer service I have received. I just signed up yesterday so I do not have results right now. But I am hoping to graduate from this program debt free and able to rebuild my credit.

Great communication skills from all the people I worked with at NDR! They were very helpful and understanding about a negative financial situation in ones life. Seemed very knowledgeable in the area of debt. Hope this is a positive experience and I can get some financial stress off of shoulders.

So far I have had a great experience. Customer service has been very kind and helpful, never pushy. Everything was explained to me fully. I can't wait to get started with the program so I can see my debt disappear!

I had concerns about the total amount of debt I had and my credit score. I’ve been shopping around for years and I tried so many different methods. I went through loan sharks, the LendingTree, and all these other advertisements and debt consolidation. National Debt Relief was the one that helped me out the most. They understood what I was going through. We came up with a plan and they came up with a fair price that I can afford each month.

I wanted to get my finances under control so I got all my debt consolidated with National Debt Relief. Though their enrollment process was long, it was okay. Their rep really broke everything down and told me what was gonna happen. However, one thing I didn't like was that I thought that once I cleared the debt, the payment will go down. But it didn’t. Instead, it stayed the same and I don’t understand that part of it. Still, working with their rep was a good experience and they did an excellent job helping me resolve my questions or concerns.

I’m not real satisfied with National Debt Relief. They're taking out more than I thought. I’ve talked with some of the creditors and they said I could do the same thing without service and not pay 20, 25% or whatever I’m paying National Debt Relief. Another example is I was thrown into this bank for five or six months. The minute National Debt Relief aligns with one creditor, they take out their fee and leave me hanging with the other creditors to ruin my credit for another four or five months until the bank account builds up. I was under the impression that they would fork some money over or that all the creditors would be acknowledged within a six to eight-month period, although nothing was in writing. I entered the program in December and they kinda hinted that all the creditors would be resolved or we’d have agreement within that period but it’s not the case.

Been looking for ways to clear my surrounding debts so I may have peace of mind. Happy to finally found great and generous associates to assist me during the process. Thank you so much for the assistance. Very much needed!!!

I had a good experience with the person who signed me up, Ariana ** ( my only suggestion to her is that she stop repeating the phrase "no problem" during the call). Otherwise she was very good. The person who did my welcome call was almost unintelligible. She may have been tired, but I had a hard time understanding her. She sounded garbled. I appreciate the service they both gave. Just please advise them to stop repeating the phrase "no problem". Seems to be quite a habit with the Millennial's. :) Thank you for helping me. Exa **

I want to thank Lisa for all her help in getting me started on my road to being debt free. As a victim of identity theft this has been an extremely difficult time. Lisa made this journey worry free and has given me the hope that I can be free of this debt in a short amount of time.

Very professional, accurate, well descriptive and detail oriented. Representative was well mannered and polite. It was a pleasure to talk to him. The process was quick, easy to follow with the representative and counselor. I made a good choice with National Debt Relief. Thanks for your assistance.

Great job. Everything went well and was explained in detail and the program seems fair to me. Only thing I would recommend is... Well nothing at all it. Seems like you guys got it all figured out. I just hope all this goes through. I am about to shred these credit cards!!! Now get me out of debt!!!

The staff were easy to talk to and had answers to my questions. I didn't feel judged or made to feel anything negative. All phone calls were positive outcomes. The first person I spoke with went out of his way to call me after my work hours.

Everyone I talked to was very nice and helpful. They made sure to read out everything and made everything clear to me. I have been struggling for a very long time and no one wanted to help me, but NDR seems like it's going to be the thing that will help me finally.

All the people I spoke with were professional and courteous. I appreciate their professionalism. And I have high hopes for the help I am receiving. Fingers crossed! Drew was great at answering my questions and the whole team was encouraging.

I am very impressed thus far at how efficient the NDR team is. Lashonda and all the persons I spoke with were polite and were a great help in understanding my needs. They all did a great job and I appreciate it so much. Looking forward to the debt free journey with NDR.

Very friendly and accurate. Would recommend to a friend and easy to talk with concerning my account and are also quick with answering any questions that I might have had. Emails make it really nice to work with as well.

A mean was very good at explaining the program. Very patient with me. I was very pleased with the process. Didn't quite understand the legal part. The lady that did the welcome part could have explained a little more. All in I was happy with the process.

A huge weight has been lifted of my shoulders to know that there is a solution out there & that this amazing company is behind me. Both gentlemen that I spoke with were extremely helpful. Adam made it feel like I was talking to a friend.

I have had nice rapport with the customer service on welcome call and introduction to National Debt Relief. It can be scary going through debt reformation and they have helped to explain the process. Thank you for the good customer service.

Serge was very friendly and make the process very easy. The welcome call was very pleasant as well. They explained everything to a T and made sure I understood all the avenues of the program... Did not feel pressured at all.

Nick was great in setting me up initially. Really grateful for the knowledge that he and his coworker had from every interaction. Nick was great in setting me up initially. Really grateful for the knowledge that he and his coworker had from every interaction. Thank you for putting my mind at ease while I get out of debt. Thank you! And also, thank you for having everything be quick and painless. From signing docs, to communication, etc. you guys have done a great job at making this transition and process seamless and easy.

With the two individuals (Shomari and Brandy) I couldn't have been more pleased with how they explained everything, step by step. It's nice to know that if you need help, you have a great place to go for help. They treat you with utmost respect and would recommend National Debt Relief to everyone who is in need of help.

I had a lot of changes in my life. I got married and got a house so, added expenses meant I needed to clean up some other stuff. I remember seeing National Debt Relief’s advertisement on television. Then after an internet search, they got high marks with the Better Business Bureau and everything. So, they seemed to be the logical choice to go with. Plus, everything seemed to point that they were honest and helpful.

Good customer service, very detailed and very thorough, took the time to explain the whole process. Hoping for a prompt resolution within the next couple of years. We will see how everything goes!!! So far I can't say enough good things about National Debt Relief. They have given me hope.

Keith and Nancy both helped me through the initial setup process and words can’t describe how elated I felt when going through it with them. They are experts in what they do and also very wonderful in how they can make you feel calm and reassured during such torrid times. Thank you sincerely to both Keith and Nancy as well as National Debt Relief!

Will have to wait and really review after payments start. But over the phone service has been very easy. Just a little time consuming but there is also a lot to be done so I understand. Hopefully everything will work out well.

NDR has been very helpful so far! Both people from the company I have spoken with so far have been kind, courteous, and knowledgeable about their company and about debt forgiveness. They genuinely seem to want to help me with my debt. My current debt is over $18000, and my previous monthly payments to cover everything were over $600. Since I recently lost my job, that's basically impossible. NDR has given me the option to pay $374 a month instead, for 39 months, and be done with my debt at that point because they don't want interest! All of their fees are included in the payments as well, unlike most credit cards.

I was so nervous to call and use the service, but the gentleman that took my call was very kind and helpful, answered all my questions and made me feel comfortable with my issues. It's so amazing how much better I feel knowing that I have help dealing with my creditors and that it will end in a few years instead of 30.

Positive experience, polite salespeople. They made it easy to enter the program and made it easy to understand how the program work. They described everything in detail and did not leave anything out.

Could not really hear/understand the woman that called the second time. Felt like I was constantly asking “what” because she talked too fast and it all mushed together. Other than that the experience was great. Oscar who helped me in the beginning was absolutely amazing with explaining everything thoroughly.

Patient, professional, and kind. The entire process seemed to easy to complete as well as easy to understand. A very big relief to know that there was a solution to help regain my financial stability. Both people I worked with were extremely nice.

Loudjine helped me and she was AWESOME! Thoroughly explained everything to me! I really appreciate her care and attention to my needs!! I would recommend National Debt Relief to anyone who needs their help! I look forward to starting this process and getting back control of my financial future.

My experience with everyone at National Debt Relief was awesome. Alexandria ** explained the process very well so I could understand everything easily. She was professional but at the same time she made me feel almost like a friend. Alexandria made me very comfortable and confident. Jamie at the Welcome Center also did a great job of explaining everything over again. She also was professional and helpful. Definitely a great experience with NDR so far.

Just starting this experience.. Don't really know what to expect, but so far it has been a good start... People that I have talked with so far have been very professional and polite... Hopefully this goes as planned and I'm debt free in shorter than planned.

Fantastic to deal with. Extremely professional and very easy to deal with. She is an excellent representative for your company. Give her a raise. Very good asset for your company. Easy to deal with and I would definitely recommend her to all of my friends who need this type of service.

I heard your commercial on the radio.. I called and got a live person which surprised me cause normally you have to leave a message and wait days for a call back... The person I got was very helpful to me and made me feel very comfortable with this process.. I am glad I called and looking forward to a new beginning.. Thank you National Debt Relief.

My experience so far has been great. Everyone has been friendly and helpful. All my questions were answered and I feel very comfortable with the process. All documents were received quickly and easy to sign and return. I look forward to getting out of debt!!

National Debt Relief had the best reviews. And I got in contact with them to get my debt paid off. I called them. I left a voicemail, my name and number. They called me back and asked me some questions and went through my living situation, my income, what had happened that led me to need to settle my debt, and the total amount. I’m still working on the program. I'm in a three-year program and they just finalized and settled the last one, so it will be done here very soon. NDR's customer service was always really good. NDR has gotten me to the point where I got my debts all squared away. I already have recommended them to somebody.

Was good and prompt about everything and very easy to apply. The team was polite, and helped me every step of the way. I really like this program and the fact I will have some relief sooner than expected. Would recommended to my friends.

Darnel ** was fantastic. Answered all my questions and gave me the peace of mind in knowing this program was the right fit for me! The followup welcome call was easy to follow along with and confirmed my feelings!!

The experience was very tiring, but everyone involved were very kind and patient with my wife and me. We had many questions, but they were all answered in a very professional and kind manner. There were some personal issues, but your staff was fantastic.

Very helpful, and made me feel very comfortable with what was expected of me. Very happy I chose NDR for help. The process is very easy to follow. They work with you step by step through the whole process. Looking forward to working with them to resolve my credit problems.

Thank you for having the best customer service in helping me with my debt consolidation. Josh was great in walking me thru the paperwork. Everyone was patient with me even though the email had to be sent two times because I messed it up.

Everyone I have spoken with has been kind and professional.. From the first nervous call I made until the 24 hour call. I felt down about the situation we were in but they talk you through everything and make you feel like you're not the only one with debt problems...

Terence was very helpful and informative and took time to help me and answer all my questions. He also explained everything about the program and made me feel welcome after I got accepted. I liked him for taking time to help me.

Good job explaining what is going on and helping me get out of debt fast with paying off my creditors in a timely fashion. Trying to negotiate interest rate down and come up with a good agreement to get things work out.

It’s was scary but Shomari and Joshua put me at ease and make me understand. Cannot wait to start the program. The fact I can contact them any time it reassure me. It’s going to be a long journey but I know it’s going to be fine with all their help. Thank you again.

Everyone I spoke to was very kind and very helpful, made the process understandable and easy. I look forward to working with the staff and eventually being Debt free. I would definitely recumbent NDR to friends and family. Excellent service.

Reps were knowledgable and able to support. The process was a step by step review of the program, and detailed discussion on coverage. I was able to clearly identify if NDR was the right agency for me in no time.

My experience has been very professional and helpful. Those I have talked with took time to explain everything I needed. I was asked to ask anything I did not understand. This is my first time seeking this sort of help.

Using National Debt Relief for the second time. The first time helped me so much, decided to use them again instead of filing bankruptcy. I am confident they will be able to help me resolve my new debt my ex husband got me into again.

I am working with my agent Jason, I have never been in debt before so all of this has me nervous in the process of everything. But Mr. ** was thorough in explaining everything in terms for my own understanding. So far I feel comfortable working with this company and having their help through everything.

Very friendly staffs, they explained to me what I need to know, very courteous and helpful. They were able to guide me every step all the way. They answered most of my questions and concerns. I will recommend National Debt Relief to my friends and family if they need it.

I am very happy about my experience with National Debt Relief. Everything was explained to me in a way I could understand and the consultants on the phone were very friendly and helpful. I am very pleased with my choice and can not wait to become debt free.

Having to make the decision to take yourself out of debt and choosing the right method to accomplish this has been very difficult. After exhausting my resources to do this on my own, I realized that I had to go with the option that was least favorable, debt settlement. Jay ** and Deanna ** have been wonderful with helping/walking me through the process. They have explained everything to me and made this a positive experience, instead of making me feel horrible about the choice that I had to make. Thank you so much!

Both Tatiana ** and my welcome advisor did a great job explaining everything to me. Tatiana was very patient with me. She answered all my questions and concerns. She reassured me on all of my questions and made me feel comfortable with my decision.

No complaints about service, everyone I have been in contact with has been really helpful and nice. Leaving voicemails when I am unable to answer is very nice also. I called yesterday (Memorial Day), and heard the you have called outside of business hours automation although it was not. If there are holiday hours, would be nice to have some kinds of heads up but I didn't really mind too much waiting another day.

NDR provided outstanding service. I was able to have an account created rather quickly. Staff members were very understanding of my situation. I'd like to single out Eva, who was very helpful and timely responded to me so that I could get the process started quickly.

Very helpful throughout the entire process! All questions were answered and I felt very comfortable speaking with them. Everyone that I spoke with was very knowledgeable and helpful and put me at ease. The entire process from beginning to end was easy. I feel confident that this was the best decision for me and my family.

Mr. Kirk ** was the first representative that I spoke with. He was friendly, helpful and thoroughly answered all my questions and concerns. Mr. Ronald ** reviewed my application and again provided excellent customer service. This is not a situation I am proud of and I so appreciate the compassionate attitudes of both these gentlemen. I am feeling very hopeful of the future. Thank you NDR!

After contacting NDR and speaking to staff I automatically felt reassured that my issues would be resolved. Their expertise and guidance was phenomenal. They helped me understand that what I was going through is normal and it has a solution. I’m confident this issue will resolve soon.

Kate ** has been exceptional in assisting us throughout this process of eliminating our debt! She has been most helpful in answering all of our questions. We're looking forward to what National Debt Relief has to offer! Thank you for considering our opinion!

Sign up process - I never in my life expected to need to do something like this. I am 66 and have never had a repayment problem, ever. But if I have to do it, and I do, your people made it about as easy as I think it could be made. Thanks.

When speaking initially to Greg. I was nervous because I understand the repercussions of this type of program, but he was able to ease my mind and assure me that NDR will take care of everything. The Welcome call helped to answer any additional questions I had as well.

We have just started the process, so far everything has been explained to us in a respectful manner. We have been treated very professionally, looking forward to get out of this debt! We will post updates later as the time goes by and we actually start paying off some of this debt.

Service agents were extremely patient with us and our lack of time avaliability. We were able to work through all of the paperwork even though we have unbelivably hectic schedules. I'm quite thankful that everyone that assisted us was so thoughtful and understanding.

They were very nice people, also very informative people. Answered my questions very well and were such a great help. Very flexible with my work schedule when making phone calls, and made everything fast and easy for me. Didn't require too much, and explained the process well.

They were very professional, helpful, informative and pleasant. Instead of being left with no options with regards to a loan for debt consolidation, I was routed to the National Debt Relief program. They did not give up until I was placed where I could receive the help I needed. I would definitely recommend the NDR program to others.

National Debt Relief was one of the top rated companies online. They always try to help you and keep you engaged with them. I like how the portal was set up and it was pretty easy to use. It's a pretty stressful situation dealing with the enrollment process, but it was pretty simple to do.

I was trying to satisfy my credit card debt. National Debt Relief took over from another consolidated debt company and broke the payments down so I could pay off my debt in a reasonable time. They did a fine job with the payment plan setup. They drew out a payment and I accepted it. I’m paying the monthly payment to pay down my debt. In two to three years, I’m gonna be debt-free. At this point, I’m a year in. It's pretty simple.

A friend told me that National Debt Relief was pretty good. I used their service a couple of times and though they've been okay, I didn’t see any drastic changes in my credit. Enrolling was a lot of money and I am paying $560 per month all in one bill. It feels a bit too much and I wish that the payments were a bit smaller. Though the professionalism of their negotiators was good, their process was a lot of runarounds. They explained to me they're not really responsible for boosting my credit. They're just taking care of my debts and even though I take care of my debt, I’m still gonna have charge-offs on it. NDR sends out letters to creditors but I could still be charged off. I was taking care of a whole bunch of debt on time but then when I went to go get an apartment last year, my report was saying that I wasn’t paying some of my bills on time. NDR was supposed to accumulate everything in one bill and make sure I’m paying on time.

My experience with NDR was very uplifting. Stephen was so very patient with me and explained things in detail. I didn't know an Organization like this existed! I am so glad I signed up. It took a big burden off my shoulders. I can now breathe and start saving money again instead of hundreds of dollars going to interest and the debt never going down.

I overspent and things were getting a little too tight with doctors and this, that, and the other, so I had to do something with my bills. I looked National Debt Relief up on the internet and it had the triple A thing at the bottom. And it was listed, so it seemed like it was a good reputable place. The enrollment process was easy. So far, we're just now getting started with knocking the bills down. My negotiator is very nice to talk to and very easy to get along with. He is very friendly. I felt at ease talking to him.

National Debt Relief was a referral and I'm almost halfway through the program. The credit score has to go down before they can do anything but they would be a good choice for anyone asking about them. I only had one bout of negativity with them. Initially, they ended up giving me the main agreement with my debt. I misplaced the email so I had to reach out with them several months later and I wanted a copy of it. You couldn't go online and get the copy. You had to request it and it took them about three weeks to get me the copy. They sent it in a goofy format of emailing, and then I had to reach out to them.

National Debt Relief provided us with great information and clearly explained our options. You made sure we understood how the program works. You listened to our problems and provided solutions that will help us be free. We feel confident that you will help us become debt free.

I had a lot of debt accruing, and I was getting late and overdraft fees and my interest rates. My minimums were too low for me to keep up. So, I was forced to try and find some kinda settlement. Through an internet search, National Debt Relief stood out over some of the other companies. They offered me debt consolidation and the enrollment process wasn’t too complicated on my end. The people I talked to had all the information of the debts that I had that were outstanding and that were on my credit report. They’re also pretty helpful. They could just pull up the debts that I needed to settle. And when I had some minor issues, like a couple of months ago when I paid a lesser amount, they made an agreement where I could pay more monthly for the next six months.

I wanted to do some consolidation and gather credit card debt. I researched and National Debt Relief was ranked number one on the Better Business Bureau. Everything about my experience with them has been going great. The enrollment process was very easy and very seamless. But I would change the communication to the customer. There's very few communication with the customer. Other than that, our negotiator was very nice, kind, and very knowledgeable about the process. If I emailed National Debt, they were responsive and timely. And also, they were very accommodating when the payments could be due. So far, so good. I'm looking forward to being debt-free.

I had a lot of my bills piling up then I lost a job. I was really far behind so I needed something to help. I was looking online, got a hold of National Debt Relief and read into it. It sounded good so I reached out. They talked to me about debt consolidation. The lady who first got me signed up was fantastic and every time I talked to anybody, they were kind. They were understanding and they most definitely helped me out a couple of times. They helped budget the payment plan out to make sure that I was paying what I could. I've been doing the program for almost a year and it's been a lot better than I started. Working with National Debt Relief mostly definitely made bills a lot easier and not having to worry about debt collectors that kept calling me.

Was very pleased with Justin! He was beyond helpful and really is taking a large weight off of us. We will forever be grateful for him. Everything was explained and discussed and he made things move along very smoothly. I did not think things would end up so well. Can't wait to get our life back without credit debt.

Everyone was so nice! Lorraine worked around my schedule and did as much through email as possible since it was hard for me to talk on the phone during work. So thankful for the kindness and help!!!! It was appreciated!

I am very satisfied for the service I received. I would definitely recommend to a friend. Chris ** explained everything where it was very easy to understand. He was great! The welcome call was great also. I don't remember her name but she was awesome as well!

I am so happy to have found National Debt Relief. I am just starting this journey but love it so far. They helped me so much, answered any questions I had. Once again I am so happy to have found them.

I was recommended this service by a family member. I'm sure glad they did! I had a pile of debt that I was only making minimum monthly payments on, that would've taken me decades to pay off. I highly recommend NDR!!

I'm really glad with the help of National Debt. They were helpful explaining what had to go on in order to get out of debt and lower it and also helped me to fill out the forms. I feel so relief that I am getting out of debt soon.

National Debt Relief was the first company that I looked up and they charged the least amount but that ended up being incorrect. Still, I went with them. Their enrollment process was nice and easy, and then in a matter of 45 minutes on the phone, I was all set. The only thing I didn’t like was their fee and how much they charged. They set me up with a very reasonable payment plan, it's just that their fee is what I’m mostly paying for rather than my actual debt.

The gentleman from NDR was very helpful and explained everything really well. He seemed very knowledgeable and friendly. We went with them and now, they're negotiating lower pay-offs for us. Our rep made sure that our payment plan is something we can afford every month. Also, NDR's reps have been very prompt to get back if we've had any questions. I've forwarded them the information I received from a couple of creditors and they've been really good at making sure everything is taken care of. Thus far, we've had two of our bills settled and paid. Even with NDR's fees, we still end up paying a lot less than we would have. The program has taken a load off our shoulders.

Everyone I spoke to from NDR took the time and effort to fully explain all aspects of the program and the implications it will have on me. I was left completely informed on what to expect during the term of this program and didn't have any doubts. NDR cared that everything was entirely transparent to me and I was left very satisfied.

Very easy and quick experience! I have been struggling for a few years to find a solution to my debt and finally I found debt relief. They were quick to help and now a huge burden has been lifted off my shoulders.

When I called today, the rep on the phone was so helpful and informative putting me instantly at ease with the process. I received a call back from the Welcome Team to make sure that I had no other questions.

I was skeptic at first, but the people were very helpful and answered my questions right away. Everything was explained very clearly and made you feel very secured. I would definitely recommend National Debt Relief to my friends in need. Thank you very much!!

I was really stressing and I decided to do my homework and saw that NDR was rated number one in the industry. I decided it was time for me to call due to my excessive amount of credit card debt. I was able to pay all of the minimum amounts barely. I called and spoke with Kyle ** was went through the entire program explaining in great detail what NDR would do for me. He answered all of my questions and the process went very smoothly. Kyle was very professional. I know I am in good hands.

All questions were answered before I even thought of them. All the questions I did have were answered with much detail and never under minded my questions as dumb questions. Would recommend to anyone I knew that would need this service.

I HIGHLY recommend this organization. Cass and Katlyn were so pleasant, thorough and patient. I thought this was going to a difficult and stressful process, but it was quite the opposite. This process was so easy and stress-free. I am extremely happy I chose to use this organization! I feel like a huge weight has been lifted and I can move forward. THANK YOU, NDR!!

I am very happy with the experience I received with person who I spoke to on the welcome call. She was very polite and kind to me. Even though she was not feeling well she still managed to treat me with kindness and caring tone.

National Debt Relief is awesome. I was struggling with my credit cards payments and they helped me out big time. They also make sure to take good care of you and have great customer service. I definitely recommend National Debt Relief!!

Everyone was very reassuring and understanding of my situation and focused on a solution for me. All of my questions/concerns were answered in clearly. Nick and Vanessa were quick to help and I'm hoping the good reviews continue throughout my experience with the company.

I struggled with this decision. Everyone that I spoke with helped me to understand the process and helped make my decision easier. From the initial call to the Welcome call. They were even understanding of delays due to a personal crisis at home when I was expecting the Welcome call. Thank you!

I spoke w/ Victor ** initially and he was very informative and helpful and walked me through every step of this process so I would have a good understanding of how this program works. My welcome call was with Wayne ** and too was very helpful and informative. Thank you.

I spoke with Gary **. He made sure I understood everything and stayed with me until I was able to sign documents. I spoke with Isis with the welcome team and was concerned that it was a scam call. She had me call back. It made me feel comfortable with speaking with next representative who understood and answered all my questions!

My consultant was David **. I had a great experience signing up with him. He was thorough and knowledgeable. He answered all my questions patiently and made me feel very comfortable with the company and the process. This was very stressful for me as I have never been in a position where I needed financial help. He was calming and made me feel like I was making the right choice coming to this service and company. It really helped me to feel better.

Very friendly and understanding staff whom were always pleasant and never negative or demeaning on phone towards me. Thoroughly explained all items needed and entailed and the process with which the program follows. A helpful network, website and easy to use.

Yves and Sharon are very friendly and professional. They're nice to talk to and make sure you understand everything and very compassionate with my situation. They make sure you are accommodated the whole time they in the phone with you.

All people that I have had contact with have been very helpful and polite. I would highly recommend this service to anyone in need. I am hopeful that all future dealings are just as pleasant. Dina was very pleasant. Thank you.

For the past two days, I have spoken to a few members of the program in which they were very knowledgeable, courteous, patience explaining in details, for how the program works and what is expected on all parties involved. Thank You.

The process was flawless. All who I engaged with at National Debt Relief were professional and courteous. I was impressed by each individual I spoke to. They are a team that works together to help! Highly Recommended to anyone in need of debt relief assistance!

So far the mountain of information presented to me by Jeremy and subsequently by Keith was delivered with patience and thoroughness. I had a lot of questions and both gentlemen were very good at giving me the information I needed to begin this process. It is a frightening road to go down, but they have alleviated some of my fears. Here hoping it all goes smoothly!