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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 120 Reviews 17625 - 17775
    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    They are very helpful and explain every detail that I need to know about the debt relief and guide me very well through the process of my application that me more less worry how to handle my credit and creditors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    So far my experience enrolling into the program have been very positive. Agents have patiently explained the program and timely in communicating the necessary information needed. I look forward to success in the program in relief of my debts and continued positive communications with the agents.

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    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    Everyone has been so nice and understanding. Deciding that you need to take this step is embarrassing. Everyone has been great and made this process as comfortable as possible. I feel relieved that there is a light at the end of my debt tunnel. Thanks so much!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    Thanks For Helping Me out into the program. I do like the website and the social media stuff. They really care about "you" and making your life easier. They answer all of your questions and are very detailed. I was up to my eyeballs in debt and I am glad that you folks are helping me out. I would be glad that this nonsense will be gone in thirty-three months. And stopped all collection calls and are working with my creditors to settle my debts. Now I can see a light at the end of the tunnel finally. And Finally I will be sleeping better when all of this will be done down the road.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    My experience was very good. The reps was very professional and help me out a lot. I felt they took their time and walked me through the process. I would recommend this program to many people. I am very grateful for this experience.

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    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    Explained everything in detail. Very informative. Asked me if I had any questions and was very mannerly. He was very understanding that I answered while at work and told me if I needed to put him on hold he completely understood.

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    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    Wow. Actual human beings left on this earth to help other human beings to come together and solve and come up with a solution. I would Totally recommend to anyone that is in need in these hardships. They are here to help.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    I am so happy I called! This is such a relief and everyone has been so welcoming and very professional with me. I would refer this program to anyone with just how fast and friendly everyone has been. I am very happy so far with my experience and very thankful for this resource.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    He was very friendly and clear and he answered all my questions. I appreciated the opportunity to clear all my debts. I'm glad I found this service. I appreciate having the available phone call to answer any questions. I'm looking forward to clearing my debt. Thank you so much.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 23, 2020

    Everyone was very nice and easy to talk to. The whole process was quick and I’m excited to start clearing up my credit. It’s nice to talk to a person who encourages you to turn things around and you don’t feel judged.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Jan. 23, 2020

    The response was quick after registering online. The customer service rep was patient and rendered help within minutes. I will recommend this company to anyone who needs help with debt. I have already contacted a few of my friends so they can get the help they need.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 23, 2020

    I wasn't able to receive a debt consolidation loan, however, Patrick was able to get me approved for the negotiation program. The program will start for me in a little over a week, but Patrick and the whole team I've worked with so far has been fantastic in helping me get to this point. The goal is to reduce my debt by 50%, and though there's a 23% fee going to NDR- they deserve it! I'll be saving a little over $5,000.00 which will be a huge help in my life financially. I'm hoping that I can reach my goal in the next 2 years!

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    Verified purchase
    Customer ServiceBilling

    Reviewed Jan. 23, 2020

    They have been the first ones that I called and they all worked with me. Everything was good. It was a two-year overall debt program and I finished making my payments a few months ago, but I think they said something about them calling back the first of the year.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    Both client managers who I spoke with were courteous and knowledgable, left me with a good feeling about the company and the outcome I am striving for, to be debt free. They took their time to make sure I understood everything.

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    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    Helped me with a plan to pay off my debts. The person I spoke with was kind and attentive and not downgrading. He explained and answered all the questions I had. The form was easy to complete with being able to do it with the help I received.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    Isaac was the first person I spoke.. Very helpful, informative and was able to explain everything I needed to hear. Made me feel confident that I could provide him with all my personal information over the phone.. So far I think I could recommend your services to others.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    Initial call with Antonio ** and welcome call with helpful young lady were excellent. Both were very kind and informative and efficient. I feel relief and ready to move forward. They both answered all questions promptly. I am excited to expedite this experience and be debt free once again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    The words "Welcome to our family" definitely signified the empathy and understanding I needed from Pedro and Kiara. Empathy with a bit of humor to welcome me to a world I didn't want to be in; but, would understand one's situation when calling upon this relief program. Thank you, I applaud your customer service!

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    Verified purchase
    Staff

    Reviewed Jan. 23, 2020

    I really appreciate the help and support you all have already given, and the opportunity to be debt free within the next two to three years. Thanks a lot. Hopefully by GOD'S Grace I'll be free from debt and manage to stay that way.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    It was been easy for me to access them and they made it everything so fast for me to be debt relieve. All the person who answered my question I’m very satisfied. Job well done to all the staff who help me with this new journey... to Ben **, Jeff ** & Allan who conform and welcome me...

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 23, 2020

    All the people that helped me get started in this program were very friendly. They answered any and all questions that I had. They made the process fast and easy. I am excited that I will be debt-free in less than 4 years.

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    Verified purchase
    Refunds & Payouts

    Reviewed Jan. 23, 2020

    Both of the people I dealt with explained everything well and made sure I was at ease with what I was deciding. They did a wonderful job. Every question I had was answered and they paid great attention to detail.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 23, 2020

    This is a very stressful time and simply making the move to call, amidst all the other research calls, multiple problem accounts and the sense of having failed requires a certain leap of faith. The folks at NDR were patient, kind, accurate and responsive.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Lamell ** was there from the beginning and stayed there until he was sure I understood everything and a great help! And I hope that I can do just what I started out to do to get my credit back on track! Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    The process was excellent. Everything was easy and explained to me in great but understandable detail. I feel comfortable reaching out if I have any questions. The emails all came on time, there were no linger questions, and the representative went through everything with a lot of clarity. A great experience overall that I will be sure to recommend to others!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    Fantastic, everyone was direct and very helpful! I will gladly prefer this company to other! So happy I saw this phone number on tv! I feel so relieved and happy! No way I can thank you enough! So so so glad you were able to help me! Thank you again for real.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Everyone was very professional and personable. They were able to answer every question and I had a very pleasant experience. I would recommend National Debt Relief to anyone of my friends that might be in the situation that I got myself in. Thank you for your kindness and professionalism.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    Georges ** got me started with the program and Wayne conducted my welcome call. Both were courteous and professional. Everything was explained in great detail and I am excited to work with National Debt Relief. I will definitely recommend National Debt Relief to a friend.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    I was very please with Sam ** who signed me up and with the person from the welcome team. I found each one to be patient and very helpful and understanding. I look forward to making this work, completing the program and making better choices in my debt situation.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    From the first Hello I knew I was in good hands. Kyristina was extremely knowledgeable and helped me calm my nerves. She walked me through the whole process and left nothing out. If I ever have anyone I know in same situation I will recommend.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 22, 2020

    Both people I spoke to today were very nice and knowledgeable. They answered all my questions and helped me out tremendously. My payment is almost half what all my minimum payments were and I'll be able to pay it all off in about 3 1/2 years instead of 30+ years just paying the minimum payments.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    I am so relieved to finally be able to do something about my debts. The people at National Debt Relief are so polite, caring and professional. I was so burdened with my debts that it was affecting my health. I am so glad that I contacted them, not only will my debt problem be handled but my health concerns will be taken care of as well.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Dan was wonderful to help me through the entire process. He was very knowledgeable and informative and it took very little time out of my busy day. I already feel so much relief after signing up for the debt relief program. Thank you, Dan!

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Today I started my new journey to Financial Freedom!!! I feel as though a weight has been lifted from my shoulders. I was drowning in my own debt so I decided to reach out to this company for help. A good friend referred me.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    The process is so simple. I feel at ease knowing that I am eventually going to be debt-free. They walk you through it step by step. They are all so friendly and answer any questions you may have. I will definitely recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    National Debt Relief have great staff that take care of customers. They explain everything that is going to take to get you out of debt, very detailed and well explained. They do really care about their customers. I will definitely recommend them. I am very happy the way they treat me.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    I was pleased that the people I spoke with were kind, courteous and wanted to help me. They made sure I fully understood the process and continued to stop and make sure my questions were answered. I was very pleased and relieved with the service and glad I joined the program. It was a huge relief to me to see the a way out of my issues within my lifetime!! (haha)

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    Very user-friendly program. NDR alleviated any stress I had about entering the program by providing detailed information that was easy for me to understand. Their program process is efficient--my program specialist Sheryl ** was very helpful and patient with me during the approval process. Her knowledge and communication was key in making me feel confident that I had chosen the right debt relief company.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    AGENT BRYTON ** & TAMEKA **. Very pleased with both persons. They were extremely professional, pleasant, & well informed, & answered all of my questions. They made the whole process very stress free and comforting! I was very fortunate to have the opportunity to deal with both of them! They were very patient as well! Was very impressed with Bryton **'s expertise of knowledge!

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    My experience with National Debt Relief was nothing but excellent service. They were very professional and explain every document, process and procedures. I highly recommend them any of my friends who may need help. Minho ** was excellent. Who was helping me.

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    Verified purchase
    Transparency

    Reviewed Jan. 22, 2020

    Debt relief explanations are clear enough to enroll into the program and give it a try. I expect to be in this debt relief program for a few months or less. I'm keeping my fingers crossed and praying for the best results for my debt situation.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2020

    Chris and Amanda were wonderful. They were both very quick but efficient while being friendly and helpful. They gave great advice and made sure I fully understood everything I was given. I am looking forward to becoming debt free with their assistance.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 22, 2020

    I Had a great experience. All the reps I talked to were very helpful with great customer service and very informative. Explained the program with great details and examples. They were able to answer all my questions with good info. Only issue I had was they talk way to fast hard to get all info needed.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    LaShonda ** was so professional, and made me feel extremely comfortable. She made the whole process easy and worked with me since I am always at work. The Welcome Center gentleman was also very knowledgeable and presented professional. Thank you for the service that you provide, you have now made it much easier to breathe, and get out of debt!

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    I'm very thankful for the helpfulness and how thorough Andrew was in my registration and information process. I'm so relieved to be on my way to be debt free! I definitely recommend working with this company. Thank you. Thank you. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 22, 2020

    I worked with Reuben ** to set up my account. He was very profession, caring and efficient. Then talking to Renee (I think) for my welcome call went very well. She was patient and thorough. I am looking forward to getting out of debt.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    I was so stressed about my debt. Mr. ** was so great. He walked me through everything and put me at ease. Great people. This is truly a blessing for me and my family. Thank you for all the help with no condescending tones.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    She was great and very polite and knowledgeable. She answered any and all my questions. She took her time to make sure I understood the entire program. She gave me helped me navigate through the document signing process as well. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 22, 2020

    I was absolutely taken care of with Josh and Kaitlyn! They were very professional, detailed and answered my questions thoroughly. The process was very careful and quick. Between the initial call and the welcome call, it was a simple process for a difficult decision.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 22, 2020

    Safia was wonderful in explaining and helping me get through this process. It has been such a burden ever since my period of unemployment keeping up with payments and I have fallen deeper and deeper into debt. At times I have felt hopeless. Working with this company has given me hope again and restored my faith in humanity.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Jan. 22, 2020

    I really thank NDR for helping me see a light at the end of the tunnel. It seem like the more I paid my debt it wasn't going anywhere or moving at all. It's great to start a new year being able to breathe.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Everything was wonderfully explained to me. There was also a lot of care shown to make sure that I understood the Significant steps I was about to take towards tackling my debt. This is a scary decision but it’s nice to have the support.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Christopher and Amanda were great and so helpful. Was such a difficult process in general and they really made it so much easier. So nice and so helpful. Thank you two very much. I am starting to feel much better about my future. Julie

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    Thanks for all the help. Everything was well explained in details, felt comfortable and welcomed. All questions were answered. Great help with all the information that was given. Super nice team. Looking forward to be debt-free! Thanks once again.

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    Verified purchase
    Staff

    Reviewed Jan. 22, 2020

    It looks like the staffs are very nice and care about me. I just filled out the form and they contacted me. They are dedicated people who dispose to help everyone who has some financial problem. Long Life National Debt Relief. God bless them and America!

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 22, 2020

    National Debt Relief was able to let me know how the program works, what to expect from the program and how much my monthly payment was gonna be. Each time they come up with any formal offers, they call me and let me know for me to decide whether or not it's a good offer and if I wanna go ahead. National Debt Relief is doing an awesome job. It was only one time when they had to take some additional money because they said enough money wasn't there. That was kind of a squeeze for me, which is still a squeeze, but I had to sacrifice. But with the lender who now stepped in, that is very good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    James ** did a great job explaining the benefits. I was lost in what to do but James was calm and patients throughout the whole process. The only thing I think your company could improve is try to limit the number of emails coming to me which could be a little overwhelm.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    Andrew was so professional in his job. He explained everything well to me and didn’t have any problem understanding him. He represented national credit relief well and so knowledgeable in all the company’s services. I definitely will recommend National Debt Relief to friends if they need one.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    He did very well and so did all of people there. I really appreciate the help with this. I will do my best to keep up with the program and all of the emails and phone calls as well as I can. This will help me out a lot.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 21, 2020

    Quick response from National Debt Relief, clear and precise explanation of the program, Antony and Anna excellent customer service. So far I will definitely recommend the program and hopefully I will be out of debt in a very short period of time. Thanks in advance.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    I had a very difficult time making this phone call because I felt like a failure. The representatives were very kind and informative as they listened to me explain my situation and hesitation to make the call. I guess this process is reminding me to ask for help when I need it and not feel shame about needing help. I appreciate the support and assurance provided by the representatives and am hopeful about a future without debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of UseTransparency

    Reviewed Jan. 21, 2020

    Updated on 02/14/2021: The portal is really easy to use. I have eight creditors to pay and 50% is done. If you're having financial problems and you don't want to be bankrupt, National Debt Relief is the best place to go to save money and also have a life with money. This actually gives me some type of income I could spend on the side for groceries and stuff. It helped me a lot.

    Original Review: Everyone who I was on the phone with was very helpful and very kind and answered all my questions. They were full of knowledge and were quick with the responses. They helped me through the tough time I am going through and considerate.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    It was a very nice experience, they took the time to go over each document with me. The service was fast and easy to understand. The e-mails were clear and helpful, it was amazing how great the staff was. They were well educated in the debt guidelines, and how it applied to me.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    Both of the people that helped me were professional and made it very easy to understand. Able to answer any questions I had and even offered to help me set up my online account. So I could better monitor my program.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    I’m so grateful to your staff, Nicholas ** and the young lady with your welcome committee. They have been so patient with me through this whole process. They’ve walked me through every step of the way and explained every detail even if it was again and again. I feel very comfortable in your program because of their professional manners and clarity to how the program works. I felt that they were sincere, had compassion and understanding of me not understanding a lot of the terms used and had no problem with explaining to me. Thank you so much to your wonderful staff - God bless you.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    The agent was very polite and professional. She took the time to answer my questions and I didn't feel rushed. She also explain with detail the next steps to complete and made everything look very simple. I'm excited to work with NDR.

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    Verified purchase

    Reviewed Jan. 21, 2020

    I was put through the process stepwisely, and advised appropriately. I couldn't believe it's real for me to be debt-relieved. I've been thinking on how to cope with my life and debts... It was an awesome experience to enable me live debt-free. Thanks to NDR.

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    PriceStaffBillingRates

    Reviewed Jan. 21, 2020

    Thanks to National Debt Relief for helping us bring down the cost of our payments saving us nearly $6000 and the crushing interest rate that almost sent us into bankruptcy. Thanks to a young lady from Legal Security (Law offices of Robert S. Gitmeid, PLLC), and a big thanks to Gary ** Debt Specialist National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    The customer service I've received from NDR is outstanding. Both representatives have been detailed, considerate of my situation and kind. I am thankful to have found this program and hopeful to be debt-free soon. Thank you, NDR for your program and service.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    Chad and Natalie were very helpful and explained everything clearly, several time to put me at ease, as far as not paying on my accounts. I was a little skeptical, because my accounts are all current, but they assured me at put me at ease as for this being the best thing for me to become debt-free. Thank you both so much for taking your time with me. Belinda

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    Verified purchase

    Reviewed Jan. 21, 2020

    The program, as presented, sounds too good to be true - but if executed as described, it may well be. The negatives mentioned sound significantly better than the negatives of not being in the program, so we are hopeful that all statements made are accurate.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    Had my doubts but one call is all it took to see how much time and money I would save with NDR. The customer service was really supportive and understanding of my hardships and that made my day along with the good news of getting debt free.

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    Verified purchase
    Staff

    Reviewed Jan. 21, 2020

    I had a pleasure to be help by Quan ** and he provided me with exceptional services. Quan was very detailed and made sure I understood the program. I didn’t feel pushed or rushed into signing any documents. He also was very respectful and showed great concern with my situation in wanting to begin the process in getting out of debt. Again I had a great pleasure in being helped by Quan and would recommend anyone that is sick and tired of being in debt to speak him. Thanks again!

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    Verified purchase

    Reviewed Jan. 21, 2020

    So far this program gives me a lot of hope to get out of the massive trouble the last couple of years have brought. I guess the future will really determine how this goes, and against every instinct that says this is not right, at the end of the day when debt is gone there won’t be much to complain about!

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    Staff

    Reviewed Jan. 21, 2020

    The program is very straight forward and my debt specialist is very professional. I would definitely recommend their program to someone who might need it. I am satisfied and very happy with my experience. Now, I feel better knowing that I will be debt free with the help of National Debt Relief.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 21, 2020

    I called today because I was drowning in payday loan debt after finishing grad school. Each payday when my check was deposited, it was already gone which made it impossible to get ahead and it was becoming difficult just to get by. Lawrence helped talk me through everything and was so patient and non-judgmental and I feel like a HUGE weight has been lifted off my shoulders. I definitely will recommend this to anyone I know who is struggling. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    As a first time person using this service I am scared and it is a lot to absorb in a quick amount of time. I am staying positive that everything works out. Also not for people who do not understand computer use or have access to one!!

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    National Debt Relief
    Response from National Debt Relief
    Hi Dawn,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    Valerie and Robert have been very helpful in explaining things and trying to alleviate my stress at managing my financial situation. This has been a difficult step for me and I appreciate their good customer service. I look forward to finally clearing my debt load and starting over.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    Having to reach out and ask for help is difficult and you want the people you speak to, to have compassion and attentiveness. Al ** was just that! He was also informative and clear and made me feel okay in a difficult situation. I wish I could continue working with him. I think I worked with Brenda for the welcome call, but she was none of these things. I could tell she was reading from a script because she kept repeating sentences, pausing forgetting where she was, saying "Oops sorry", was extremely monotoned, and kept yawning throughout. I joked with her to make light of the situation and to try to make her feel more comfortable, but it didn't help and I truly just couldn't wait to get off the phone. I had questions, but any more time spent with her was literally the last thing I'd want to do. I understand being a customer service rep, I've been there and worked in a call center, it's not for everyone.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    After the stress of thinking about taking a hit on my credit and being not being able to get out of this debt for many years to come, Mario did an excellent job of communicating and helping me realize how quickly my debt situation can improve, thus relieving stress. He was also highly knowledgeable and answered all of questions promptly. I would recommend this program to anyone seeking financial improvement. The process was fast and easy.

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    Staff

    Reviewed Jan. 21, 2020

    Very professional. Easy to understand. A great experience. Would recommend to anyone. This was the best move I have made in a while. Really hope that this works out. Have been dragging this debt around long enough. To the people of National Debt Relief thank you for your service.

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    StaffBilling

    Reviewed Jan. 21, 2020

    After having perfect credit my entire life, my family was placed in a terrifying situation due to my husband developing medical problems related to his heart. He lost his job and we had bills piling up. National Debt Relief filled me with hope and made me feel like there is help for people who have fallen on hard times. I look forward to working with them to get through this hard time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    Everyone was very nice and helpful. Took their time explaining things to me that I was not quite getting. Explain things very well. Was. I have a very hectic schedule and Jason was very patient with me emailing me back and forth before we could get each other on the phone.

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    Staff

    Reviewed Jan. 21, 2020

    Seamless sign on and very kind contacts. I am glad I chose your company to use for this situation. I am hoping the rest of the program goes just as smoothly. Although I still feel a little uneasy about the process you all made me feel better about my overall decision.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 21, 2020

    My counsellor, Jalena **, answered all of my questions efficiently and without any anger at my ignorance. All those at National Debt Relief were very courteous ad friendly. I look forward to working with them to alleviate my debt.. I would definitely recommend this group for debt relief.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2020

    The representative Joel ** was excellent. Explained everything very clearly. Also, everyone else I spoke to was great also. Very professional and very caring. Took their time and asked if I had any questions along the way. Very pleased on the service I received.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    This is my first experience with seeking debt relief and I am so happy that I called National Debt Relief. Everyone that I spoken with has been very knowledgeable and kind with all of my questions and concerns. I would highly recommend this company for anyone in my situation.

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    Staff

    Reviewed Jan. 21, 2020

    Everyone I communicated with was very helpful, knowledgeable, resourceful and polite. I recommend National Debt Relief very highly. Everything went smoothly. I am excited and somewhat in disbelief. This has taken and very heavy burden off of my shoulders and lessened my stress level. Thank you all so very much.

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    StaffTransparency

    Reviewed Jan. 21, 2020

    My husband and I have been buried in debt for years and we thought there was no way out. We were referred to National Debt Relief. We were skeptical at first but those doubts vanished within 5 minutes of talking to them. Everyone has been very friendly and knowledgeable. They didn't mind answering all of my questions... and I had a lot. They were transparent and held nothing back. I highly recommend the service to anyone buried in debt. There is finally a way out!

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    Staff

    Reviewed Jan. 21, 2020

    Very helpful and polite letting me know what to expect with creditors. And how it will lower my credit score, very good at explaining things to me that I have hard time with, took time to explain what I needed to do.

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    Customer ServiceStaffBilling

    Reviewed Jan. 21, 2020

    My experience so far with National Debt Relief has been nothing but exceptional. I have had excellent customer service with both my certified debt specialist and the welcome call specialist. National Debt Relief is by far the best way for me to become debt free quicker and become more financially sound. I am eager for the process to start. I have been very stressed knowing about my growing credit card debt and knowing that there is now a light at the end of the tunnel is more than just a sign of relief. Thank you National Debt Relief in Advance!

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    Customer ServiceStaff

    Reviewed Jan. 21, 2020

    I have been very pleased with the great customer service I have received while going through the process with NDR. Everyone has been very helpful in providing the assistance I needed to start down the path of reducing my debt. Thank you.

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    Staff

    Reviewed Jan. 21, 2020

    I had the pleasure of speaking with Mr. Jonathan **, very very professional, warm and friendly, informative, knowledgeable, helpful. I felt so much better after finding out how NDR could help me. I also spoke with Mr. **. He was just as professional, and helpful.

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    Staff

    Reviewed Jan. 21, 2020

    The process was informative and professional. The program will help me to regain financial security. I was able to complete the entire process in one day. I appreciate the fact that the company provides contact information that I can provide to my creditors.

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    Sales & MarketingBillingTransparency

    Reviewed Jan. 21, 2020

    I was in debt over my head. I heard a radio ad that National Debt Relief was Better Business Bureau accredited and I sought them out. The enrollment process was good and I feel pretty comfortable with them. It would be nice to hear a status update or a countdown number every once in a while, but besides that, everything's been great. At one point, they tried to increase an extra $30 a week, then that stopped. There was a conflict for the payment and it stopped the auto pay, but my major payment is still auto paid and I wanna make sure that everything’s okay there.

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    Staff

    Reviewed Jan. 20, 2020

    *Disclaimer* This is only the very beginning, so keep that in mind. However, so far, they have been very helpful and the process has only been a slight pain. Nothing major. I have high hopes, but we will see how it goes. They have been helpful in how to fill everything out and how to get started, so with the fact we have just begun in mind, overall things are going really well.

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    Staff

    Reviewed Jan. 20, 2020

    The entire NDR team was not only knowledgeable and helpful, but made the entire process seamless and approachable. I never felt concerned or pressure throughout my enrollment period and look forward to working with the NDR team. I would highly recommend this process and we continue through our time of getting free of debt.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    Great experience. Great customer service. Overall everyone treated us with courtesy. Always answered all our questions with expert knowledge. All associates were very professional. Got back with us in a timely manner. Made our experience very pleasant. Will highly recommend this company.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    No issues. Phone reps were very clear, concise, and respectful. I was anxious about starting the program but now I am less worried and feel like I am being taken care of. I appreciate all the thoroughness and the great customer service.

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    Sales & Marketing

    Reviewed Jan. 20, 2020

    I would recommend people who are having financial difficulty to this service. I did not encounter any sales pressure. I got sound advice for my situation and I was able to make a decision that was best financially for me.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    I had approximately 55 minutes long welcome call and I am fully satisfied. The specialist was professional, patient and informative. She was knowledgeable and experienced. She answered all my questions. I will recommend NDR to friends who are in need like I am.

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    Staff

    Reviewed Jan. 20, 2020

    I have been very impressed with the professionalism and understanding demonstrated by the people we have spoken to at National Debt Relief. They were kind and very helpful in answering all my questions. I was especially impressed with Anthony ** who helped us get enrolled in the program. I am happy to be working with such caring and knowledgable professionals.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    I wanted to say thank you to the staff at National Debt Relief. Their customer service was excellent in providing me with the information I needed to get started with on my path to being debt free. Everyone was professional and skilled to answer all my questions with care and ease. Thank you so much.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    Today we had our opportunity to complete our welcome call with National Debt Relief. The lady (Camille) was very friendly and helpful. She was able to walk through everything with us and answer any questions and concerns we had regarding the welcome call questions give and documents we talked about and went over. Thank you for your help and service in this matter.

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    Customer Service

    Reviewed Jan. 20, 2020

    National Debt Relief Service is not only for debt relief but they also relieve the stress from debt one might have going through this type of hardship. I was so pleased with the customer service and friendliness that was given through this difficult time! I would recommend them 100%.

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    Staff

    Reviewed Jan. 20, 2020

    Your team has been very helpful in starting our journey to become debt free. Even though I am still very skeptical because my debts have always been paid each month and now will become delinquent. Thanks again to Marvo ** for answering all of my questions that I had. I surely hope we can save a little money each month.

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    Staff

    Reviewed Jan. 20, 2020

    Representatives were very cordial and professional. I would definitely recommend this company to friends. It is not easy to resolve debts in a very easy manner. National Debt Relief has proven that receiving a peace of mind can be done. I would like to say to the team, thank you again.

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    Staff

    Reviewed Jan. 20, 2020

    I have been nothing but pleased with both of the associates that I spoke to today. Both we’re very friendly and helpful in explaining the program. I feel much better now after much thought I feel confident that I did the right thing.

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    Staff

    Reviewed Jan. 20, 2020

    The associate assigned to us was very knowledgeable and understanding. He worked with us in a timely matter to help look for the best option for us that would help us resolve our debt issues. It was a big relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 20, 2020

    Nate was very friendly, knowledgeable and professional. He help me relax and consider my options. All communication was scheduled with no pressure. Nate explained each process and answered all my questions so I understand. He was compassionate during a difficult time.

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2020

    Very well trained professional agents who's patient and has sense of humors. They also helped me step by step reading all documents that I had to sign to make sure I understood what I was signing for. Very easy and very quick process and I had good experience of all processing.

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    Customer Service

    Reviewed Jan. 20, 2020

    We received great customer service! We were a bit scared in the beginning to do this program but after everything was explained to us, we feel like this was the right thing for us to do! I will definitely recommend this program to anyone in the same situation that we are currently in.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    We appreciate all the patience and help the program people had with helping us with the understanding of the program. Robert was very good in making sure we were comfortable with understanding everything. Alisa was great in getting back to me even when we were three hours time difference. I really appreciate the staff.

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2020

    Amazing service, quick and easy setup, so glad to be getting out of debt, was struggling to get out now with National Debt Relief. I can attain my goals once my debt is paid off in full, and be able to look ahead into the future.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    I am very pleased with National Debt Relief. The customer service is very nice. My Debt Specialist Mark ** he is a good access to the company. He make me feel at ease and the hold team is good that's why National Debt Relief is number # 1.

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    Customer ServicePriceStaff

    Reviewed Jan. 20, 2020

    Very professional and helpful with the debt relief process. I was very nervous about calling National Debt Relief this morning but Kelly ** made the experience worth the call. Hopefully this will free up much needed cash flow for my family in the future. Working pay check to pay check with no hope for the future is not fun!

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2020

    When you decide you need help, they will be courteous and informative. They will help you make the right decision to getting you life back on track. Don't wait to get help, once you have swallowed your pride you will see it is the best decision you made!

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    Staff

    Reviewed Jan. 20, 2020

    Since I contacted you both people who attended me gave me all the necessary information to enroll in the program, very professional and with high knowledge of their functions. I remain very hopeful in solving my financial difficulties. Thanks a lot!

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    Customer ServiceStaff

    Reviewed Jan. 20, 2020

    We cannot rave enough about how helpful Angelica was through our process of not only deciding if National Debt Relief was the best choice for us right now, but also through the application process. She answered all of our questions (and we had a lot!) and outlined options for our next steps. She listened carefully, she responded with understanding and knowledge and helped to reassure us with all of the things we wanted and needed to know. This program (with the guidance of Angelica) has given us hope in looking at our financial situation. We would absolutely recommend this program, specifically Angelica to those who might be in a similar situation. As a matter of fact, Mike already referred her to someone he works with. With many thanks!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 20, 2020

    The customer service I have received is very kind and helpful. The representative I spoke with was very understanding and willing to help. They feel like they want to help and actually care. I cannot wait to receive the help and support to get on track again and become debt free.

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    Staff

    Reviewed Jan. 20, 2020

    I feel like a weight has been lifted from my shoulders! Thank you for helping us take the first step. Very upfront and informative about the whole process! I wish I would have done this sooner. The representatives are so helpful and understanding. Thank you!

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    Refunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Jan. 20, 2020

    When I talked to National Debt Relief, the guy whom I spoke with was pretty honest. Everyone I talked to there was very polite and enrollment was very easy. Since going with them, I've been happy. I had a few credit cards that I couldn't pay alone and I needed help to resolve those payments. NDR did that. When I talked to my rep, he told me what was gonna happen and whatever told me would come true. NDR is there for me and their service helps me a lot. Now I can pay for my electricity, my gas and all of the stuff I had a hard time paying for because I have to pay for those things.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2020

    I am very happy with NDR Customer Service from Robin and Micki. Both were very professional, knowledge, caring and willing to customize a program for me. Both were very thorough in explaining the program and very patient with my questions. This is a big step in my life and they made me feel like I was doing the right thing even though this is kind of scary.

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    Staff

    Reviewed Jan. 19, 2020

    I was relieved to hear about the program and felt very at ease with my decision to join. The information is so well informed. I feel you will not be sorry to join. Help is there. Everything explained in plain English and helped make it work for me. Genuine person who wanted to help.

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    CoverageStaff

    Reviewed Jan. 19, 2020

    I had a great experience. I feel as though the representative was great and covered all the points and assured me that every will be okay. The representative was very good at understanding what was going on and I was able to understand him clearly.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2020

    The customer service I have received from everyone I have talked to so far has been outstanding! I could not have asked for anything better. All of my questions were answered and each person was very knowledgeable on all subjects. Overall a great experience with everyone involved. Not something you can say a lot in today's world, but very pleased with National Debt Relief staff.

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    Punctuality & SpeedRates

    Reviewed Jan. 19, 2020

    The enrolment was easy. The only thing is, right at the outset, NDR should tell us that our credit rating would suffer tremendously going through this program. Also, they're trying to get me through the program as fast as they can, but it’s putting a burden on my budget to pay them the money. Other than that, they took everything into account and I’m proceeding through the program.

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    Staff

    Reviewed Jan. 18, 2020

    I am well pleased with the professionalism of all of National Debt Relief has done in consolation of my debt matters in a legal way. I was treated with respect and kindness with all of the staff. Thank you. I am looking forward to have myself to be debt free. I am very willing to keep my end of the responsibly to stay in the program.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    I called regArding a law suit against me from Discover Bank. The representative was not helpful at all and very rude. “National Debt Relief” is suppose to help their customers and make them Feel secure and this lady did not. She told me there’s nothing she can do.. not happy at all, regret joining National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief
    Hello Danielle,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Jan. 18, 2020

    Good so far. Will have A more accurate assessment in about one year. Please feel free to contact me at that time to ask my opinion. The contact people that I have dealt with so far have been professional and were able to answer all my questions to my satisfaction.

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    Staff

    Reviewed Jan. 18, 2020

    Everybody was very easy to work with and very kind. Hope the rest of my experience goes as well as today. Both Daniel and Allen were very helpful and very informative. I would recommend National Debt Relief for anyone having debt problems.

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    Staff

    Reviewed Jan. 18, 2020

    Very professional, courteous and patient in explaining all the details. Thank you Chris ** and Javier. Would recommend to anybody that I find out who needs help with their finances. Also the process was made easy. The way they explain it in a way that somebody who does not know about this things could understand it, thank you,

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    So far I have had tremendous amounts of help from every person I have talked to! Everyone returned my calls and kept me up on all the processing and made sure I was comfortable. I’m excited to be debt free!

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    Sales & Marketing

    Reviewed Jan. 18, 2020

    I just enrolled in the program. David ** was the person who I talked to. He was easy going and did not pressure me to make a decision. He told me how much debt I have and what he could do for me. I will save thousands off my debt. I suggest anyone who is in this problem to talk to National Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 18, 2020

    Representatives were quite professional and helpful. Responses were prompt and timely. Since I am just beginning this process I will provide further feedback at by the middle to end of this venture. I am hopeful that this will give me peace mind.

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    Punctuality & SpeedStaffBillingRates

    Reviewed Jan. 18, 2020

    Very helpful. Why did I wait so long to dial them for help! Credit cards. Are easy to get but hard to catch on them interest rates! Dial and save tons of money and stress. They really care for us in trouble.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    The customer service rep. was friendly but she sounded like she was eating, kept making mistakes when reading to me and yawned in my eat, now very professional. The rep that I first talked to was very friendly and nice.

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    Staff

    Reviewed Jan. 18, 2020

    My experience so far has been wonderful! Everyone I have talked to has been so nice and very helpful. I am so glad I have picked such a wonderful team to work with to help resolve my debt. Thank you all so much.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    Mike was very helpful and full of knowledge was very understanding during any questions I had and explained everything to me Extremely easy process and very informative of the process. Nancy also was very informative very good customer service and support during the process.

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    Customer ServiceStaffRates

    Reviewed Jan. 18, 2020

    I compared several Debt Relief services. All were very similar in terms of how much debt reduction they provided (50% vs 60%). Even though I seriously considered the 60% reduction, for some reason the total paybacks were w/in $100 of each other. The BBB + other rating services results convinced me to go with NDR. Plus Jose was very good!! He was responsive to emails, returned calls and answered questions.

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    Customer Service

    Reviewed Jan. 18, 2020

    My experience with the initial debt consultant and the consultant in the welcome call were most exceptional. They went well beyond the normal customer service to make sure my account was set up properly and made sure I knew all of the details of the program.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    Just beginning but they have been very helpful so far. Clear directions from two phone calls and written instructions. Staff is very friendly. I look forward to completing the program. There is nothing more I can say, really nothing more to say. It is much to soon to have any other comments.

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    Staff

    Reviewed Jan. 18, 2020

    Was nervous at first but after talking I feel I am in good hands with helping my future financial situation. And I will highly recommend National Debt Relief to anybody who was in the same situation that I was in.

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    TechStaffBilling

    Reviewed Jan. 18, 2020

    Diana was wonderful with her answering all my questions, making me feel ok and comfortable with the situation, that my husband's health and subsequent death, had caused my seeking relief. I had wanted to pay the credit cards but seemed to get behind more. Your company is a gift from God and Diana was extremely helpful and considerate of my feelings and reassuring. She is personable and very professional. Catalina was also professional and made sure I understood everything in the contract, asked me several times if there were any questions I might have. She made the process smooth and was very helpful. Both ladies were so reassuring and caring. They are both an asset to your company.

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    Staff

    Reviewed Jan. 18, 2020

    I had the pleasure of speaking with Mr. Michael **. He was very patient in explaining the process of debt consolidation. I would highly recommend National Debt Consolidation. The experience was painless! I've been thinking of consolidating my debt for years. I'm looking forward to being debt-free! Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 18, 2020

    Jay, along with his two colleagues who helped me complete the process were very professional. Informative and polite in answering questions. Timely in follow-up calls. Allowed ample time to review emailed documents and very willing to answer any questions. Keep up the good work! We’ll revisit in 4-6 months. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Jan. 18, 2020

    The team was very friendly. They worked fast but not so I couldn’t keep up. They had patience with me and helped me get my paperwork signed. They were a pleasure to work with. If I have any friends that get in a tight financial situation, I will gladly refer them to National Debt Relief.

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    Refunds & PayoutsStaff

    Reviewed Jan. 18, 2020

    Everyone was very helpful and understood what was best for me. Very informative and knew every answer that I had a question about. I would recommend this to anyone and looking forward to be able to pay my debt off.

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    Staff

    Reviewed Jan. 18, 2020

    Edward ** was the best, very accurate, polite and patient. I’m thankful this debt relief program exist with a company as great as this one. I will recommend y’all to everyone I come across having financial issues. Really looking forward to the outcome of this program.

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    Staff

    Reviewed Jan. 18, 2020

    I did my research on National Debt Relief. It has been good with them and they've been very informative. It's been a year and I should be finishing up. They were saying about two years that I should be finished.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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