National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 14, 2019
The people who assisted me in helping me get to this point were very helpful and professional. They obviously enjoy their job because they seemed very happy and that made me comfortable in choosing this company to help me take the rights steps to becoming debt free.
Reviewed June 14, 2019
Was knowledgeable to speak with and seemed genuinely concerned and want to help your situation. They explain everything and are glad to help you with questions or concerns. An easy process to go through. You make the decision and they will help you along the journey. The decision is totally up to you. No high-pressure sales tactics.
Reviewed June 14, 2019
When I first called to find out what my options were, I talked to Matthew and was very helpful right away in explaining what National Debt Relief could do for me, answered all my questions and walked through step by step in what to do and how the program works. I'm glad I called National Debt Relief to help get me back on my feet.
Reviewed June 14, 2019
My experience with National Debt Relief has been AMAZING! The care, sincerity, and level of professionalism rate far above scales of measurement! I can be a very skeptical person and self preservation and security means a lot to me. I have NEVER dealt with a company that not only tell you all that you need to know, to make an informed decision, but takes the time to go over all the details again during the welcome call process.
I spoke with Angel ** a year ago and decided at that time that I did not want to move forward with the program, only to find a year later his counsel proved correct and I could have already been in the process of debt resolution. Angel emulated a vibration of care... concern... effective listening and patience. Thank you National Debt Relief for constructing an EXCELLENT program, for hiring EXCELLENT service personal and making the process Simple and stress free! I look forward to a successful financial future because you of your help.
Reviewed June 14, 2019
Paul ** and Amanda ** were friendly and very professional. They made me feel like a person and not just some account to make money. I feel confident in choosing National Debt Relief to help me in my times of hardship.
Reviewed June 14, 2019
The company representatives are very polite and clear. Provided clear information and answered all my questions. I have never had to sit on hold for any extended period of time. The company has reasonable business hours for their customer service to reach them.
Reviewed June 14, 2019
I was pleased with my experience talking to each representative from National Debt. Kirk ** was accommodating, he answered all my questions and explained thoroughly. I was pleased. He made me feel more assured I was making the right decision.
Reviewed June 14, 2019
They pushed me and pulled me in the right direction. They made things simple and thought of everything. I am excited to make payments and become debt free. Isaac was up at least 3 days straight making sure I turned in the correct paperwork on time and the welcome call insured that I missed nothing and understood it all. The final steps rest with me!
Reviewed June 14, 2019
My experience with NDR and the staff is amazing. They help me a lot and answer all my question. I'm thankful I found this place to help me out resolve my issues. I will recommend this place to my friend.
Reviewed June 14, 2019
The information that was given today, by the team member was one that I had received from my initial conversation with the representative, nevertheless, the information was reinforce making my decision much easier. Thanks. I am looking forward to start this program and possible get thru this process as soon as possible. Once again I will like to thank National Debt Relief for providing me with this type of option to pay off these high interest credits that I secured.
Reviewed June 14, 2019
I want to purchase a house in the future but have horrible debt. My debt, if in my own calculates me to be paid off in 25 years while the creditors make thousands off me. National Debt Relief are very informative, honest and quick to get me on the right track! I'm excited to pay off my debt now and stop struggling for no reason.
Reviewed June 14, 2019
So far our experience has been good. Calvin has been awesome. He made me feel comfortable in a truly stressful situation. It’s hard to ask for help but he made it easier. I truly appreciate all of his help. He laid out the process and answered any and all questions I had even if I was asking what we had already covered.
Reviewed June 14, 2019
I worked with Nick and Jamie. They were wonderful and helped me feel confident and comfortable with the decision to pursue debt relief. I am having trouble with feeling like I should be paying something all along, but understand why I cant. I would definitely recommend this to friends that are struggling as I am.
Reviewed June 14, 2019
I had just moved out to Virginia on military orders. And I had a lot of debt that was piled up, and I was getting sunk under. I wasn't really gaining a foothold on my actual debt amount with the payments I was making. So, I wasn't really getting anywhere. I was just like give and take. And then, I heard about National Debt Relief through the radio. I gave them a call and talked to a lady for 45 minutes on the phone. She was very informative and explained to me the whole process and how it works. I decided to do it because I knew that I wouldn't have a chance to use my credit cards anymore because the program closes all your accounts. So, when you do this, it helps. And then, it consolidates it into one payment. So, I'm not trying to pay four different payments each month. It's one main payment or split in two if I want to. So, it's made it easier to manage.
The information that National Debt Relief put out there was very clear and concise. I truly understood what was gonna be going on and what was gonna be happening with my debt and how it works. It made an easier decision for me to choose them compared to some of the other ones I have looked into. With NDR, I got a very quick response from the request I put in about more information.
The enrollment process was very simple. It was just providing a lot of the information and giving them clearance to look up the debt that I have. It's so easy to sign up and understand what was going on and how they broke everything down for me. The program is easy to use and I like the flexibility. Right now, as far as my debt being cleared of my name, up to 80% of my debt has been cleared. I'm in the process of just finishing some stuff up and making some last payments. I still owe NDR money, but as far as creditor-wise and my name, those big loans in the credit cards that I had out there don't exist anymore.
My negotiator has been really good as far as breaking a lot of my deals down. I'm still waiting on two to be confirmed, but it took a little bit longer of a process because that credit card company wanted an actual hard copy with my signature on the thing that I agreed that NDR would handle my debt that I owed to. My negotiator stayed on top of everything and always kept me informed. It was tough at first because apparently, my number wasn't saved on file, and I wasn't receiving the emails. But it took me to call in, which I wasn't mad about. It was a simple misunderstanding. She said that she was really glad I called because we stayed on the phone for 25 minutes taking care of everything and updating everything to make sure that all the stuff went through and got cleared out and got taken care of.
I recently came into more hardships as far as needing car repairs, and then my wife hasn't been working that much. And NDR is very flexible with me, either pushing payments or consolidating payments on one day compared to having them split up, that way I can have a little bit extra money that I need in the beginning of the month and then pay it off in the end of the month. I've told a few people about this program and how it's worked for me and helped me with clearing my debt little by little. Working with National Debt Relief allows me to get back on track with some other bills.
Reviewed June 13, 2019
My experience so far has been great. All of the associates are very helpful and professional. I searched a lot of companies and this one seemed to have the best results and after speaking to the associates I feel comfortable that they will be able to deliver results.
Reviewed June 13, 2019
The folks at National Debt Relief were very polite and helpful with my application and the directions for the whole process. Hopefully this helps get me in the clear with my bills and back on track with my finances. I'm glad that a much lower amount will be able to pay my account balances.
Reviewed June 13, 2019
When Paul ** answered the phone, he was very professional and pleasant. He was patient, knowledgeable and easy to talk to because I was very nervous and didn't know what to expect. He took time to answer any questions I had.
Reviewed June 13, 2019
Aaron and the other gentleman I spoke to, I cannot remember his name, explained things clearly to me and help me pretty efficiently. They answered any and all questions I had. I felt very relieved after speaking with them.
Reviewed June 13, 2019
Everyone was so helpful and made me feel better about my situation. I called feeling like I was never going to get out of a bad situation. But now I am completely relieved. I would definitely this company to others. They were very knowledgeable and kind.
Reviewed June 13, 2019
So far the experience has been very good. This is only day 2 of being a member of the debt relief program. I look forward to becoming debt free with your help. I will also recommend your services to other. I hope I have entered enough information for this form to be submitted. If my unsecured loans can be paid off within three years I will be very grateful.
Reviewed June 13, 2019
Was very satisfied so far. All information was explained and they were very nice. It was a lot of info but they did very well at explaining it all. And it’s nice to know that if I have questions they will be there. Thank you for your help.
Reviewed June 13, 2019
Friendly staff and very well informed of what you're involved in with NDR. Happy to start my future with NDR and be able to move forward from drowning in debt. Definitely would recommend NDR to a friend or family member.
Reviewed June 13, 2019
My first time in years since lasted I was in college to need help in getting out of money problem! Although I went through about a quite of few people they were very help. The experiencing in professional knowledge in helping me was great! I believe that I'll be ok! Thank you Davie, Q-**, David **!
Reviewed June 13, 2019
The individual that called in reference to Welcome me to the program went a little fast. If she can slow down and explain more; this would be helpful. She was thorough and reviewed the program with me. She did provide all needed information to understand the program from beginning to end.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 13, 2019
I can't say enough about how welcoming and comforting both people I talked to during the initial set up process. Our conversations weren't just the usual dialog you would see talking to a big company, they really aimed to make a personal connection to me and make me feel comfortable, and that is coming from someone who is not a fan of talking on the phone. Both were very thorough to ensure I completely understood what I was doing and how NDR was here to help. Thank You.
Reviewed June 13, 2019
I hope this will help someone else as much as it has me because I was afraid I couldn’t get the help I needed, but after talking to these people I realized they were there to help me. They were very polite and professional taking care of my every need to resolve my debt. I highly recommend this company to anyone needing to get help with their debt because they don’t try and make you feel guilty. They just help you get things done in a friendly and professional manner.
Reviewed June 13, 2019
We were very pleased with the process of getting started with National Debt Relief. Both agents were great. Tyler ** was outstanding and very professional and Nicole from the Welcome Center was great and explained everything professionally and accurately. We do appreciate them and looking forward to becoming debt-free. We will be passing this on to family and friends. Thank you again.
Reviewed June 13, 2019
Totally professional, no scam, and I'm really excited to be debt free. So far my experience has been wonderful. The staff is very helpful and understanding and FAST! I was signed up in no time and what a relief it was.
Reviewed June 13, 2019
Sharon ** walked me through this program, and explained everything completely. She offered to do it again in order to inform my husband. Sharon was very patient and understood our situation. She took time to walk me through this entire process. She was helpful and kind. The welcoming dept. was also very nice, Dena helped me finish the contract and explained each upcoming email.
Reviewed June 13, 2019
Both agents I spoke with were very patient even after I had to ask them to repeat some of the information over (and over) again. I want to thank them for helping this old lady claw my way up and out of the deep debt hole I was in. I'm looking forward to seeing the light once again.
Reviewed June 13, 2019
Everything I need to know was accurately explained to me. The representatives were courteous, patient and very informative. The documents are user-friendly on the computer and when I had questions, the Adam and Shara were very patient and explained everything very clearly.
Reviewed June 13, 2019
Customer service and underwriting were very helpful and knowledgeable with setting up our account to help us settle our credit card debt. From start to finish the process helped cut our monthly debt in half from what we were previously paying.
Reviewed June 13, 2019
Sara was amazing through the process and Gloria was great on the welcome call. The experience was very good considering the stress tied to it. Sara meticulously walked me through everything and answered all my questions. Gloria did as well.
Reviewed June 13, 2019
When I originally called, it was really easy to discuss the situation and get the help I needed. Both Daniel & Ron were informative and assisted me with all questions I had. I am looking forward to starting this program and becoming financially free.
Reviewed June 13, 2019
We just began using the service. So far, so good. The representatives were helpful, polite, and answered all of our questions. I'm sure the entire experience in the future will follow the same pattern. While we know we have a rough road ahead, we're hoping they can help us navigate through it.
Reviewed June 13, 2019
Enjoyed speaking with the team. Told me what to expect. Just going to get started and see what the outcome bring. Just need to be free of the debt so just hoping this will help. Everyone was very nice and explain very well.
Reviewed June 13, 2019
Everything was explained in detail and I understood everything that was going on! I received timely calls and my questions were answered! The customer service reps were fantastic and very professional and friendly to work with. I know this is a very big decision and one that I’ve been contemplating for some time. I feel this is a good decision and will take time to work through!
Reviewed June 13, 2019
Excellent introduction into program. All questions were answered. This is a huge relief financially. Very timely response. I would definitely recommend this to anyone. I believe that this is the longest ves I've ever written. I'm very excited to start the program.
Reviewed June 13, 2019
When I applied and they called me, they explained to me everything in detail. They took time to answer my questions and were very professional. I would recommend their services to family and friends, without any hesitation. It is a pleasure to have someone that is able to help in these types of situations. Their professionalism make you feel comfortable with your decision and confident that you are going to be debt free in less time than you predicted.
Reviewed June 13, 2019
My experience with everyone there has been totally positive, polite and courteous. Thank you all for helping me so kindly. The process is such a relief to help me get back on track and to stop the downward spiral I was in.
Reviewed June 13, 2019
When calling National Debt Relief I received excellent customer service. They were both helpful and friendly and able to clearly answer any question that I had. I would recommend this service to anyone struggling with debt. All my questions were answered in a way that I could understand them. They are knowledgeable and friendly. I give this service five stars.
Reviewed June 13, 2019
Everyone has been so friendly and helpful in the beginning, I’m looking forward to your assistance in the future as I become debt free, thank you again for your support and clarity in this process, I’m excited about my future.
Reviewed June 13, 2019
Very good company, hopefully, this works. I have been trying to get out of this myself to no avail. I am just spinning my wheels and getting nowhere. I spoke with Ramzey and seem to help me with all questions and answers I had. Thank you again.
Reviewed June 13, 2019
Very nice people. I look forward to working with you. I'm older and need a lot of help with this. I would not have to do this is I had not been a vic of fraud! Thanks for any advice you can give me. Regards, Patricia
Reviewed June 13, 2019
The people were helpful and explained the process to me. I am still nervous about the situation. But am confident that your staff no will help me get through process. The staff provided me with numbers so I can reach NDR when I need to. They were very supportive. I am anxious to begin this process.
Reviewed June 13, 2019
I am so thankful that I made the decision to call National Debt. I was have anxiety about the idea of using a consolidation company for my debt, but just a few minutes into talking to Alyssa I was completely at ease. She was informative and reassuring. I have a huge burden lifted from my shoulders knowing NDR is working their hardest to help me become debt free from the crushing weight of credit card interest. Thank you!
Reviewed June 13, 2019
I love everything that National Debt Relief does. They are hitting a home run. Every time I call, everybody knows my situation and has either the right or wrong answers. But at the end of the day, I’ve basically $20,000 of debt and I’m down to $5,000 in less than a year. The only downside to it is that I'm gonna have to rebuild my credit score because we let everything go delinquent, which I get, but in order for NDR to work the deals that they do and to get the payoffs that they get.
In the short 12 months that I’ve been with them, we’ve settled close to $15,000 worth of debt for almost nothing so I could not be more pleased. We got a little bit further to go so kudos to them. They should keep doing what they’re doing and we’re on the final stretch. $2,000 left to be done and I’m over it. I couldn’t have done it without NDR. I got nothing but good things to say about the team and the support. It hadn’t been easy, but as far as they are concerned, from a relief standpoint and them handling it, they are on point. NDR is 5 stars in my book. They're awesome and doing exactly what they are advertised to do.
Reviewed June 13, 2019
It was a pleasure talking to customer service. They are very kind very clear when they talk. Also they explained everything about the process. I think I don’t make a mistake to choose National Debt! Thanks to all the staff.
Reviewed June 13, 2019
The enrollment process was fast and very professional, they explained everything clearly and clarifying all my doubts especially the legal aid program in case I need it in the future. All the people who were involved in this process were very kind and helpful.
Reviewed June 13, 2019
Both of the people I talked to were pleasant, thorough, flexible and professional. My financial situation is not ideal and I appreciate people that are accepting and non - judgmental. I could negotiate on my own and have done so successfully in the past but it is nice to have someone do it for me.
Reviewed June 13, 2019
Dennis
Reviewed June 13, 2019
National Debt Relief has great team that helped me resolving my debt issues. They promptly responded to my phone call and immediately started the process for me. I am very happy to have this debt relief in only 3 years as to it would have taken me longer to pay off debt. Once my debt issues begin to get resolve my credit will increase.
Reviewed June 12, 2019
Very happy with your people, it was simple and fast, thank you. Talked to Rachel and she was very helpful in getting me out of this bad credit situation. I was able to do everything on email and your people were very clear and helpful.
Reviewed June 12, 2019
Customer service is great. Easy to understand and very helpful. I'm happy I found a company that is willing to help me. I would definitely recommend this company to friends of mine that are in the same position that I'm in.
Reviewed June 12, 2019
Great overall experience. Very helpful and amazing customer service. Answered all my questions and gave me helpful information about my current situation. I have several friends as well as family enrolled in the program and are very satisfied from beginning to the middle all the way to the end.
Reviewed June 12, 2019
Great. Everyone was very easy to understand and work with!!! I found the whole process easy to do with the walkthrough and everyone to be very friendly and helpful in answering the questions I may have. I’m very satisfied with the service so far. Thank you. Patrick **
Reviewed June 12, 2019
I am very satisfied with my experience. Everything was explained to me in detail. Daniel was very patient and understanding in my situation. I will recommend National Debt Relief to my friends & Family. Thank y'all for giving me the first step to some relief and peace of mind.
Reviewed June 12, 2019
I was recommended by a friend to look into debt consolidation, something I knew nearly nothing about, and after putting in an online inquiry.. I was promptly greeted by Cass and given all the information I needed to start the road towards credit recovery. She offered me debt negotiation, which is NOT a loan and monthly rates are affordably priced by my income. She took her time and got me successfully enrolled and I cannot express the relief, hearing I could get help on upwards of $11k in debt. My welcome call was equally as helpful, I don’t remember her name unfortunately, but she was very sweet and took her time explaining the final steps of enrollment to the program. I'm thrilled to start this journey and finally get my credit and life back on track. Thank you, to everyone involved in helping me take this burden of my shoulders and guide me through the process.
Sincerely, Lenelle
Reviewed June 12, 2019
I got great assistants from both of National Debt Relief workers. Very informative and smooth process. Taylor was very patient and responded to all of my questions. I highly recommend to this in need of help to reduce their debt.
Reviewed June 12, 2019
Amazingly friendly and very knowledgeable staff. Made me feel comfortable and at ease with my decision. Very grateful to have such a team working with me. You definitely gave me a sense of relief to my situation. Not the place you want to be but very grateful to have a great company on my side.
Reviewed June 12, 2019
Great experience, with nice, helpful people. Would recommend to everyone. My debt will be paid off much quicker, and that will lead to less stress in life. They explain the process easy to you, and answer all the question you might have for them.
Reviewed June 12, 2019
Working with the professionals at National Debt Relief (NDR) to help me resolve my credit issues was great. I previously worked with another debt relief program, but they weren't able to include all of my debt. NDR included all of my debt accounts and helped me work out a monthly budget that works for me. Now I will be able to finally pay all of my debt and stop juggling money to pay utility bills and other household expenses. I appreciate the people I worked with, as they not only had a professional manner but also expressed personal concerns understanding my situation. It was nice to be finally "heard" and understood. Thank you, NDR! I highly recommend you to anyone that needs similar help with their finances.
Reviewed June 12, 2019
I am impressed so far with how thorough everyone I have been in contact with has been. If everything goes as smoothly as described (and I have no reason to doubt that it won't), I will be able to retire on track with no credit card debt. For that, I will be eternally grateful...
Reviewed June 12, 2019
The few people I talked to were very congenial, especially the woman I talked to today, she was very knowledgeable and very nice to talk to, even her voice was very calming. Mr. ** was also very nice to talk to.
Reviewed June 12, 2019
Roger ** was extremely helpful in walking me through this application, calling back when I had questions and answering them all in ways that I could understand. The welcome call was a bit tedious but all went well. Thank You all.
Reviewed June 12, 2019
Andrew ** was very nice and helpful in setting up my National Debt Relief account. I hope me and NDR will have a great experience together. Now that I've set up my account with NDR I feel less stress. Thanks and have a great day. Sincerely, John **.
Reviewed June 12, 2019
Joshua and Dion were very helpful. They answered all of my questions and made sure I felt comfortable with the decisions I was making. They were both kind and professional. They made me feel comfortable to ask my questions and make sure this was what I wanted to do.
Reviewed June 12, 2019
Everyone I have spoken with has made this difficult decision and time much easier. I was extremely uncertain at first, but now feel relief for the first time in a long time. From my experience thus far, I would highly recommend National Debt Relief and their team.
Reviewed June 12, 2019
Everyone I spoke with was extremely nice and helpful. Answered any questions I had and made sure I understood everything. The process was a lot quicker then what I thought it was going to be and a great experience. I would recommend to everyone!
Reviewed June 12, 2019
So far the two people I have interacted with have been very kind and helpful. They make me feel comfortable moving forward with the program and company. Jeff ** was the initial contact point and he was very helpful and answered all my questions and concerns.
Reviewed June 12, 2019
Chase Negotiated Amount - It is a real relief to have this account taken care of. This bill has been an issue affecting other accounts I had with the bank. The representative I spoke with was very professional and did a great job explaining the payment plan to me.
Reviewed June 12, 2019
Everyone has been amazing and help to me! Very knowledgeable. The process was fast and easy to be accepted into the program. I would recommend them as of right now for how easy and helpful that they have been towards me.
Reviewed June 12, 2019
It's such a huge relief after my conversation with the agent. Hopefully, everything will turn out as I expected. I can't wait to get this done fast, clear up my credit and start living out of credit... I will so much appreciate your help guys and looking forward to see that happen soon. Thanks!
Reviewed June 12, 2019
Very happy to be treated normal. They explained everything in great detail. Answered all my questions. They went over everything in great detail. It will be nice to get back on track again. With National Debt Relief in Ny. Ny. I am so glad there are programs like this. Thank you.
Reviewed June 12, 2019
I was quite impress with the thoroughness of the representative concerning the program and what I will expect to happen. They were courteous and repeated any questions I did not understand. I am transferring from another Debt Consolidation program with hopes that the non-negotiated debt will be quickly addressed. Thank you.
Reviewed June 12, 2019
Everyone was very helpful and informative... I was happy with program I got. I am able to pay down my debt and get back on track. Thank you so much, this is great program. I would recommend it for anyone trying to get out of debt.
Reviewed June 12, 2019
As a new customer I have been very satisfied with National Debt Relief. I look forward to tackling my debts and moving forward in my life. Everyone I have spoken with has been friendly and professional and have answered all of my questions.
Reviewed June 12, 2019
My experience has been absolutely wonderful thus far. The staff have been so very helpful and patient. They explained everything in great detail so I would understand everything that should, could, and might happen. Also they worked with me around my night shift schedule which can be quite difficult most of the time.
Reviewed June 12, 2019
I don’t know who to call when I have a problems and nothing is being done Because I am getting harassed by all of the people that y’all are trying to pay off. They haven’t got a payment from y’all and y’all continue to take your payment out of my check each month.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 12, 2019
The experience was great and through! As a young woman who is in debt for simply trying to live a simple life, things got hard for me to maintain so I figured this would be the best way to handle my situation. The representatives were helpful and friendly which ease my original apprehension. Also, since they are an accredited company put my fear at ease as well.
Reviewed June 12, 2019
The two people I dealt with up to this point has been very helpful and kind. No one made me feel bad about the situation I am in and they were super helpful nice that if you can't make the payment you can tell them and they will adjust the payment for the month.
Reviewed June 12, 2019
Was a fairly easy process once I made the call and I already feel like a huge weight has been lifted off my shoulders! Looking forward to being debt free! I would definitely recommend them to my friends and family.
Reviewed June 12, 2019
They have been so helpful & given me hope that I can relieve my debt quickly! Al was so wonderful & I couldn't have chosen a better rep!! I am eager to see how this will play out so I am able to live my life debt free!
Reviewed June 12, 2019
Very helpful and made sure I understood everything before moving on to next topic. I look forward to getting started with the program. After reading the reviews from others I am sure I will be just as happy. I look forward to sharing my experience with my friends and family.
Reviewed June 12, 2019
Their representatives are very professional and highly experienced. I’m very happy that I contacted them as soon as I received the letter. I finally be able to breath paying a high rate interest. I can’t wait to be free from debt when I finish the program hopefully in less than 4 years. I would recommend your company to my friends.
Reviewed June 12, 2019
Excellent set up process, made us feel good about things and hoping things will run just as smooth as we go down this path! Debt is a really scary thing and we are barely into this process. But hopefully as debts are paid we can develop an amazing understanding and full trust. So far things couldnt run better.
Reviewed June 12, 2019
Drew and Edward were very informative. Answered my questions and explained the program. Drew went thru the agreement page by page. Very helpful in helping me determine if this was the way I wanted to proceed and both were very patient when my computer was running very slow.
Reviewed June 12, 2019
So far, from the welcome phone call we made, the person was very thorough and informative over the phone. I was able to understand because it was very thoroughly explained. She was also very kind. Our overall experience was great.
Reviewed June 12, 2019
I just signed up and am very new to the organization. So far, the representatives have been professional and helpful. At this point, I'm not yet aware of how the actual negotiations will proceed. Nonetheless, I'm hopeful that proceedings will be as expected/represented.
Reviewed June 12, 2019
I was looking for a one-stop-shop solution to consolidate my debts and to make payments in a timely and fast manner. I looked at some ratings online and people's feedbacks. I liked National Debt Relief's rate. Working with them has given me confidence getting my credit back to where it used to be. It also has given me peace of mind at night knowing that I don't have thousands of dollars of debt hanging over my head and that it's actually being resolved and it's being resolved in a very timely manner.
I had one problem with a paper regarding my consent to doing this that I had sent it a couple of times. I was in the process of moving at the time so I didn't have ready access to everything. But other than that, everything went solid during the enrollment. I’ve completed 50% of the program which is way faster than what I thought it would be because I just started this year. They've been awesome in communicating with me and communicating with the people that I owe, and coming to agreements that have been really favorable on my end. They've been awesome.
The company's people skills is very on point and their communication is awesome. They're very knowledgeable about how to do things. They were very thorough with the way that they incorporate everyday expenses, vehicle costs, maintenance, and every point of where you can have some sort of finances that come out of your paycheck. At first, when they told me what the cost was gonna be, I was like, "Ah, that's steep." But then to sit back and think about the amount of debt that I owed and what it was going towards, now, I'm able to financially make it work with my income.
Reviewed June 11, 2019
Debt Relief was a blessing. I felt like I was drowning in debt. The staff was friendly and explained everything to me and they made sure I understood the policies. I believe I made the right decision to join this service.
Reviewed June 11, 2019
They were very informative and wanted to be sure I understood everything. They made me feel comfortable in the decision I was making. They also answered all questions and concerns I had. They were also helpful in getting me signed up online so I could monitor my progress.
Reviewed June 11, 2019
Had a very good conversation with the representative and was well advised on the program and how it works. I was extremely satisfied with the time she took to listen to all my questions and answered them with the explanations on what I needed to know and what I needed to do.
Reviewed June 11, 2019
Toni not sure if I got the spelling right was the agent I talked to regarding the status of my credit account, was very helpful and really took time to explain everything and giving tips/options. Pleasant human relationship. Connection was felt over the entire phone call conversation.
Reviewed June 11, 2019
The Reps I spoke with were extremely helpful and knowledgeable. All details were thoroughly explained. I was asked several times during the calls if I had any questions. It made the process seem so straightforward and simple. Thank you!
Reviewed June 11, 2019
I am very happy with my experience with NDR. The person who helped me get started was very friendly and made sure I understood everything. I feel confident that I made the right choice by going to NDR for help.
Reviewed June 11, 2019
Everyone was very thorough and made sure I understood what was being done. I would recommend your company to my friends and family. Thank you for your help. It will be so nice to not have to worry any more.
Reviewed June 11, 2019
Everyone was willing to help my family and find different ways to put a program together to help me and my husband get out of debt and stay in budget. We feel like we can finally breath for the first time in years.
Reviewed June 11, 2019
Very informative agents. Both of them were very helpful and patient with us especially since were older and not great on computer. It took a while for them to get us to comprehend it all. Hopefully I did it right. Much appreciated. ;)
Reviewed June 11, 2019
The team that helped me was very efficient and thorough with the information. I look forward to working with them. They were very knowledgeable and answered all of my questions. They were able to put my nerves at ease. The application process was smooth.
Reviewed June 11, 2019
Happy with all you guys are doing. Really appreciate all so far and glad to be a part of this program and glad for your employees and all the information they have provided so far. Thanks very much but this didn't explain itself very well and don't let me put submit.
Reviewed June 11, 2019
Everyone I spoke to was very professional. They handled everything precisely as I expected. I am glad that I called, wish I had done it sooner. I can sleep better now knowing that they have my back. I checked their ratings with the internet, I found that they were #1 and made the call.
Reviewed June 11, 2019
I have just started the process with National Debt Relief, but so far it has been very good. They are very upfront with all the important information, and assistance is always available. I am projected to save over $8,000 at the end of the debt reduction program. Already, a huge weight has been lifted!
Reviewed June 11, 2019
Desiree and Breanna were so kind, understanding, helpful and informative!!! They were friendly - answered all questions that I had and helped me to feel not so embarrassed of my situation!!! You all have a great team! They have put my fears and rest and helped me prepare for a much better future!
Reviewed June 11, 2019
I’m glad I came across this program. We’ve been doing debt consolidation couple of times & were doing same cycle without getting out of big monthly payments. But this program will definitely help us to restart our new way of managing our finances with the credit cards that is tempting to use whenever. Our experience with our account specialist (Aaron **) was excellent. He is very detailed, attentive & patient with our questions.
Reviewed June 11, 2019
Everyone I dealt with was wonderful, explained everything thoroughly and made me feel very good about my decision to sign up for this program. The initial agent Nikki ** was phenomenal. She was very knowledgeable about all of this and made this process painless. The second agent on the welcome call was a little monotone but still very professional.
Reviewed June 11, 2019
Atif was very informative and explained everything very succinctly. Both agents I worked with were very good in explaining the program and answering my questions. The signature portion helped a great deal in explaining the program as well. I am grateful for the help that is offered.
Reviewed June 11, 2019
Both representatives that I worked with were incredibly knowledgeable and answered all my questions without hesitation. They were very friendly and made the process easy. Krystal took a personal interest in me and at the end even said she wants to be obtain my goals. This situation is very stressful and they put me at ease.
Reviewed June 11, 2019
I am so happy I called NDR! The gentleman, Nathan **, was so kind and understanding! He was very thorough with the details and answered all of my questions and concerns. The Welcome Call was handled graciously and kind. Great way to start my “debt free” life! Thank you!
Reviewed June 11, 2019
Easy, respectful, and no judgements! Great service-what a relief! Thank you!! Both women I spoke with were empathetic to my situation, and made this an easy decision. They asked me if I understood several times, clarifying everything for me! Really nice job!
Reviewed June 11, 2019
Prompt, friendly and professional in meeting all my questions. Very detailed in laying out what was expected an how they could help. The backup documentation was very clear and succinct as to what was expected and laid out a clear path to success.
Reviewed June 11, 2019
The Rep "Eli" was magnificent in explaining every detail that we had to know to proceed in starting our application, I must say ThankYou to the National Debt Relief program for having such a professional Rep as Eli along with the Rep that finalized our paperwork and put thru our application in the final process.
Reviewed June 11, 2019
The guidance and understanding I have received from you has been well appreciated. Jonathan it was the person, that I spoken to Years before, your communication and the explanation of the process help us to go through this process easier. Thank you NATIONAL DEBT RELIEF!
Reviewed June 11, 2019
Very well conducted by both persons who spoke with me. Very professional and informative. I was given all the information I needed and the program was explained so that I would understand fully how it works and the process going forward. Excellent performance by both representatives.
Reviewed June 11, 2019
Great experience. They took the time to explain everything to me and answer all my questions. And also to help me understand what the process would be and the different outcomes that will go along with going through this process.
Reviewed June 11, 2019
Everyone has been so helpful. I recently lost my job of 17 years and didn't know where to turn. Thank you so much for all of your support. It is very much appreciated. The process has been smooth and the support has been exceptional.
Reviewed June 11, 2019
My rep was very nice understanding, take his time to explain the program and help walked me through the process and allow me to ask questions, had an answer for whatever I asked. I am looking forward to coming out of debt really soon with the help of this company, they was able to work with me with taken out my first payment, because I had an emergency to occur.
Reviewed June 11, 2019
I am happy with the way things are going. Have two paid off. Working on the 3rd one. Have one more to work on when the 3rd one is done. But it is for 2 years. But getting there. Not so stressed now... At least the phone calls have stopped... which really stressed me out.
Reviewed June 11, 2019
Aaron ** is the best. He helped through every step of the way. He answered every question I had & made sure I understood everything before hang up the phone. He really cares about his clients. If I had any issues he made it clear to not hesitate to contact him with any questions or concerns.
Reviewed June 11, 2019
Just signed up 2 days ago. So far, customer service is first class! They understand the pressures of debt. Quick to help and of the best program tailored to each debt issue. I felt relief as soon as I made my first phone call. Thank you so much for the thought that could be felt immediately!
Reviewed June 11, 2019
When I first signed up to work with this company online, I was hesitant to actually answer the phone when they called. I actually ignored the first time, but they immediately called me right back and I answered the phone, and I'm so glad I did. They are very friendly and professional. They took the time to actually listen to me and addressed all my questions.
Reviewed June 11, 2019
Everyone I have worked with so far has been very compassionate and understanding. I never wanted to be in this position but these folks make it so much easier to bear. I am very thankful that I talked myself into finally giving them a call. Thank you NDR!
Crystal, we're glad to be working with you to help you reach your goals. Please reach out any time you need help with anything.
Reviewed June 11, 2019
Sam was great! She was very accommodating with my crazy work schedule and followed through with everything she said she would do. I am very grateful that she didn’t make me feel ashamed of my situation. Her tone of voice made me feel like I was talking to a friend!
Reviewed June 11, 2019
Robert ** was so helpful explaining everything to me and my son, Michael. We are very impressed on how efficient you are at handling all of my debt and having a lawyer available for me. I am so thankful to be able to get out of all this debt in 3 years. You all are amazing.
Reviewed June 11, 2019
Everyone was very helpful and informative. I would recommend this to anyone looking to get out of debt. I have been trying for a long time to pull myself out of debt but needed some help. National Debt Relief offered that when others were not willing to help me.
Reviewed June 11, 2019
Had a awesome experience with everyone. Everyone explains everything and answers all the questions. We had a hard time conversing thru phone so email worked, which was easier with my schedule. Would recommend to all my family and friends that need help :).
Reviewed June 11, 2019
My experience with National Debt Relief was very positive. I feel that all parties were very thorough and seem to have knowledge of the National Debt Relief program. I am looking forward to be debt free within the next 3 years.
Reviewed June 11, 2019
Both representatives were extremely friendly, easy to speak with, and made sure to cover everything that I needed to know in clear and easy to understand terms. I definitely think that they both did a great job with my account!
Reviewed June 11, 2019
Taj answered all of my questions promptly! He literally walked me through all of the steps of this program and explained the many perks! I'm excited to start this debt relief journey. (: I definitely recommend educating yourself before you jump into any financial hardship program. Do your research first!
Reviewed June 11, 2019
Great customer service, very helpful and nice. Would definitely recommend to friends. Convenient. I work nights so I don't always pick up the phone during the day, was able to contact them back at my convenience, and I'm saving money. Hopefully everything works out for me.
Reviewed June 11, 2019
This was first time calling in and the person who helped me Brian ** as very nice and explained how National Debt Relief worked and walked me through the process. His customer service was exceptional, there is no room for improvement, I have Recommended to a friend as well.
Reviewed June 11, 2019
I had a bunch of credit cards that were out of control and with high limits. I have been paying them for 10 years and they weren’t going anywhere. Our jobs had slowed down and I was barely keeping the payments made on the minimums. I had a couple of friends who told me about National Debt Relief and they said that they did a good job. The reps were nice when I enrolled and I didn’t have any trouble at all. They sent me the paperwork online to my email address. I filled it up and sent back it back. Every time NDR gets to pay something off, they call me and I talk to somebody different. I’ve been with NDR for five months and I have four years and a half more in the program. Working with NDR made quality of life better because at least I can breathe. You turn in all your credit cards. When you have none to use, you can’t get deeper in debt and you are not going to worry about it.
Reviewed June 10, 2019
My experience was AMAZING! All three of the people I spoke with I felt had my best interest at heart. I’m excited to get these debts taken care of. Simon was so genuine and I felt that he truly was on my side. Great guy... Give him a RAISE????
Reviewed June 10, 2019
We are very pleased with everything. Very friendly people and very professional???? We are very excited to get started. Thank you so much for helping. Everything was explained in detail where I could understand it. The whole process overall was very quick and easy.
Reviewed June 10, 2019
Customer service was very helpful in providing me with the information that I needed when talking with debt collectors. I am excited for National Debt Relief to help me with my debt and make everything one easy payment. Thank you.
Reviewed June 10, 2019
Very fast. Very friendly and beyond helpful. Great program. Great people. They were able to get us assistance within hours instead of days. These great people were able to walk us through the entire process with ease. We were in need of some kind of relief from the credit cards to get back on track and this program made that happen.
Reviewed June 10, 2019
Everyone who has helped me has been very kind and professional. They explained everything step by step to better help me understand how they work and what exactly it is that they do. Thank you guys so much!! They will strive to help you in any way that they can!
Reviewed June 10, 2019
I spoke to Brenda ** on Saturday and she was knowledgeable and very understanding of my situation! It feels like a ton of weight is off my shoulders. If I knew the proses was this easy I would have done it a whole lot sooner.
Reviewed June 10, 2019
Our debt specialist Jaspal and the woman who made our enrollment call were very helpful and answered all the questions we had. A lot of what they say are standard answers to questions so it can sound a little scripted instead of personal but I can get past that. My only other suggestion was for our debt specialist to slow down a bit. He seemed very rushed at times. He always answered all my questions but just seemed to talk very quickly.
Reviewed June 10, 2019
Everyone was so knowledgeable which made the process so smooth. I was a bit scared at first until Danny told me how much I'd be saving and the fact I could be debt free in under 3 years made me want to know how.
Reviewed June 10, 2019
I have the best experience signing up. Both the agents, one when I signed up and one who handled the welcome call, I talked to explain everything through clearly. And I appreciate the service. Both agents were patient and polite. They made sure I understood everything.
Reviewed June 10, 2019
Olga and Jami were both thoughtful, professional, and attentive. Moreover, they were polite and considerate. I'm very pleased with the superior level of customer service provided so far by NDR. These two reps did well explaining the aspects of the debt relief process.
Reviewed June 10, 2019
So far this company has offered good customer service. They have answered all my questions. Have explained each step that will be taken and what steps I must take. I can’t wait to be debt free and have some relief.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 10, 2019
Everyone was so amazing to work with & helpful. They made sure I was aware of exactly how the process worked and let me know they are there to assist me with any questions I may have during this time.
Reviewed June 10, 2019
They are Very helpful. They walk you through everything step by step. Real friendly and answer all question that need answering. I’m glad I called them. I feel like everything is gonna be ok and I’m gonna get things done.
Reviewed June 10, 2019
Luis my National Debt Relief representative did a great job of communicating with me directly through phone calls & email to get me signed up for the National Debt Relief program. He was very helpful & accurate with responding to any questions during the application process.
Reviewed June 10, 2019
So quick and easy to have my questions answered and get me set up with a plan and account! I am very happy that I made the decision to work with National Debt Relief. I am ready to work on becoming debt free and financially stable!
Reviewed June 10, 2019
Honestly a better experience than I ever thought possible. Of course this isn't a phone call you ever plan to make but, what a pleasant experience. Both representatives I spoke with were so kind and did an excellent job of explaining the program to me.
Reviewed June 10, 2019
Clyde walked me through the program and I never felt judged. This service is a true stress reliever. Sade was also amazing at explaining my rights in the program. She was sure that I wrote down important numbers and email addresses.
Reviewed June 10, 2019
They are absolutely amazing to work with, made the experience very positive and easy to understand from start to finish. I love the easy access portal and customer service team. Because of National Debt Relief there is now a light at the end of the tunnel!! Thank you :D.
Reviewed June 10, 2019
Sign up process was good, Jason worked with me on my schedule to get things rolling and kept in contact. The welcome call was pointless and frustrating. She was not allowed to answer any questions. She just kept repeating the script. However she was nice and professional when I got upset and short with her about how stupid it was and how much I did not like the welcome call process.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 10, 2019
I have just completed the Welcome portion of the program. Thus far, I am very pleased with the professionalism and customer service that has been provided. I am hopeful that taking this route vs. Bankruptcy will prove to be the right choice, as suggested.
Reviewed June 10, 2019
Very friendly and informative customer service! I was very happy to learn about their program and it will greatly help me. They are hard working dedicated people willing to help. Thank you so much for everything. I can't wait to be debt free and ready to start my life.
Reviewed June 10, 2019
So far everyone I have spoken with has been helpful and friendly. Can not wait to get this program started and get some debt settled and taken care of! We have been struggling since I've taken on a new job closer to home. Hopefully we will begin to see some success working with this program!
Reviewed June 10, 2019
I am very happy. I started this program to help me get in the right direction with my debt. It is taking some work, but eventually I'll be back on track. Thank you to all that are involved in helping me have a brighter future.
Reviewed June 10, 2019
I had the most wonderful experience. Lupa went above and beyond to help me out. She was very kind and sweet and very soothing so I felt comfortable paying off my debts. I can't think of a a better person than Lupa in this company. She is amazing. Lupa deserves a raise and a promotion. I can't think of a better person to be CEO of the company than Lupa. She is just the best :).
Reviewed June 10, 2019
So far has been painless to get started. Everything was explained in plain English. I feel that someone CARES to help resolve our problems and ease our minds. I could not find help from the crushing weight from other institutions.
Reviewed June 10, 2019
The whole experience with National Debt Relief... is RELIEF. I now know I have someone fighting for me... I dint think I'd be in this situation and had no idea how to handle it. Sometimes things got out of hand, no matter what you try. So thanks in advance. Cheers. Jeremy **
Reviewed June 10, 2019
Initially I was nervous but I was put at ease. She explained the process necessary to get started on the road to be debit free. The signup process was very easy, didn’t take a long time and all being done electronically was nice.
Reviewed June 10, 2019
My payments were getting higher than the money I could make as payments on my card. I went for credit card consolidation with National Debt Relief and the reps walked me through the enrollment process well. I was given a couple of different options and just know what I could do for payments, and I picked the one I could make easiest. I usually text if I have information and NDR negotiated three cards already. They seem to be doing well.
Reviewed June 9, 2019
Everyone is very kind and works to make sure you understand all information. It was very easy to enroll. The phone call to confirm enrollment was very quick and the person I spoke to was very patient and kind. I look forward to having my debts paid off.
Reviewed June 9, 2019
Patrick ** was was so kind and so helpful. I am going through a separation and was very overwhelmed and in tears when I first got on the phone with him. He immediately said everything is going to be okay, I am here to help you get through this. I felt so comforted and grateful for his reassurance that I made the right decision to use this company and they are definitely on my side! Thank you so much!
Reviewed June 9, 2019
I'm still waiting to be debt free so I can go on with my life. I have so much debt in credit cards and student loans. It’s hard making ends meet when you’re not licensed yet. It’s such a struggle for pay all these debts. I hope National Debt Relief will me accomplish and finish my debt, it's been a year, I’m hoping to be debt free soon.
Thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed June 9, 2019
Your people made me feel at ease asking for help with my financial problems. I was very apprehensive about applying but didn't know what else to do. They did not make me feel worse than I already did about my problem. Thank you.
Reviewed June 9, 2019
I looked up National Debt Relief online and they seemed to have the best reviews. They were rated the best. I joined up with them in January and they've already sorted out two of the six companies I had debts with. So, I'm very content with their progress. Another one kinda came up on my account. I was gonna call them to see if it was possible to add it since they've been so helpful. There was a handful of people that I have spoken to and it's pretty much the same people. I had the most interaction with them when I started signing up. That was a good 30 minutes to an hour phone call.
There is a lot of paperwork to fill out and sign but there is someone on the phone who sits with you through the whole process. With every single page, they kinda tell you what exactly that is about, and how this thing you're signing works. You are essentially setting up a savings account. You're putting money aside every week and they're the ones who are settling your debt. It's not straight up getting paid and you don't exactly know the exact amount that's gonna end up being paid, but they base it completely on how your wages are. If you got paid weekly, they could do it weekly. It goes into this account and they work for the clients and you no longer get phone calls. I wish I had done it sooner. I'm very happy with everything that's going on. I've recommended them to a few people who are having debt problems. They have helped me out so much in a short period of time.
Reviewed June 9, 2019
The enrollment process with National Debt Relief was simple. I sent an email and then I got a phone call, and I’ve followed through there. Their debt relief negotiators were excellent. They’ve been very helpful. They explained everything when I have questions. I’d recommend them.
Reviewed June 8, 2019
So far the experience has been amazing. Everyone we have talked to has been helpful and has assisted with any questions we have. My wife and myself do not have any complaints. We just started and the process has been seamless. Thank you all for your assistance.
Steven, thank you for leaving a review today. We're glad to hear that the process has been so easy for you. We look forward to working with you to resolve all your debt.
Reviewed June 8, 2019
Really like the representatives support, they were very nice in explaining how the process works, and letting me know how much money I would save at the end. I am simply tired of credit card debt and National Debt Relief will help me reach my goal of being debt free.
Reviewed June 8, 2019
NDR has given me peace of mind that I will pay off my debts in a VERY reasonable time and at a payment I can afford. The entire process has been easy, and the staff are very friendly and seem genuinely interested in helping me.
Reviewed June 8, 2019
Very easy and simple interface setup online and customer service was great. The operators were friendly and knew how to put things in simple clear and concise terminology. They made it the best out of a worst case scenario. In less than a year they were able to work out a settlement for both my cases.
Reviewed June 8, 2019
I have been pleasantly surprised at how quickly our debt relief is moving along! I have had wonderful interaction with every customer service representative that I have spoken with. Each one has talked to me like I was a human. I never felt like I was being put down because of my position. I would definitely recommend National Debt Relief to anyone I know who might be in a similar situation.
Reviewed June 8, 2019
Overall more stressful than staying in debt. The automatic payments stress me to no end. Anytime I am struggling to pay other bills I have to worry about the automatic payments overdrawing my already depleted checking account. I should have filed bankrupt. Feels like a hopeless battle.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 8, 2019
My husband unexpectedly lost his job making it impossible to keep up with my payments. You are life savers. Thank you so much for your help. Without your help I would have to have filed for bankruptcy, which to me was the final option.
It has been our pleasure working with you throughout this difficult chapter in your lives. We're here to offer whatever support you may need.
Reviewed June 8, 2019
Camila, not sure how she spells her name, was very helpful & thoroughly reviewed what I needed to know. I have been very happy with all contacts starting with Chris **. This is a very anxiety provoking & embarrassing experience but that was eased.
Reviewed June 8, 2019
Destiny was amazing, friendly and extremely helpful. I appreciate her kindness in going through with this process. Everything was explained and straightforward. I am thankful to have a program like this that helps me see the light at the end of the tunnel.
Reviewed June 8, 2019
I appreciate the time that NDR personnel has taken to explain this process to me! They have done their best to answer all of my questions and to help me make an informed decision. The process seems very transparent and good instructions are provided.
Reviewed June 8, 2019
When I reached out to you all I was very down, and I did not know what to so when it came to my debt. Once I called and spoke with Jalena, I felt bad as well because according to my credit report, I did not have enough credit to be apart of the program, but she was very helpful and patient while I got all my paperwork together as proof. I am very grateful for her and this company.
Reviewed June 8, 2019
The two representatives that assisted me are very helpful. They explained everything that I need to know. When I verify some information they were able to explain them further. I will start with the program next month and I'm confident that I will have a peace of mind.
Reviewed June 8, 2019
Overall easy and friendly to talk to with everyone! Step by step was very thorough and informative to get through the entire process. Thank you all for everything! Will definitely recommend to people. I feel very secure that all needs will be met.
Reviewed June 8, 2019
Excellent; professional, informative, polite; integrity; thank you for opportunity to get debt in balance; you are awesome; all means to apply were explained well and with understanding and patience. Thank you Brent. We would recommend your services to others. Hopefully our relationship together will be successful.
Reviewed June 8, 2019
Great experience! I felt comforted every step of the way during the initial process. I also felt that I was given all of the information needed to make a tough decision. My credit specialist and welcome specialist both provided me with great information!
Reviewed June 8, 2019
I'm so glad that I found this service. Their response was quick, friendly, and attentive. They very thoroughly explained the process, including both the upsides and the downsides, and made sure that I understood. I wish that more of the process could have been done online rather than on the phone but otherwise I've had a great experience thus far and look forward to continuing to work with this company.
Reviewed June 8, 2019
I was a bit skeptical at first because I heard that these companies are just take advantage of dire situations. But, after speaking with Ben, I was pleasantly surprised that he was extremely thorough with the explanations and very courteous. Joshua was equally thorough and courteous, as well.
Reviewed June 8, 2019
I’ve had a very pleasant experience setting up myself to get out of debt. Everyone I spoke to was very helpful and nice. Walked me through page by page and all. Very happy with my payment plan and excited to get out of the hole I’ve dug myself.
Reviewed June 8, 2019
Kyle ** was great, and super understanding of situation. He maintained contact but was not overly aggressive like most! He was cognizant of time restraints of my situation and acknowledged and respected need. He would be highly recommend if I have friend in need. Thanks Kyle!
Reviewed June 8, 2019
I was searching for a place to get my credit cleaned up. I was sitting in the living room and ran by that advertisement that came on by 1:00 or 2 o'clock in the morning. I listened to all the things that National Debt Relief helped with and thought that type of service was what I needed. It's what I read and they explained it so plainly and so nicely. I was satisfied with it and I called them. We did everything and I read over the contract. The rep was on the phone with me as I was going. She was reading everything over to me as I went from page to page. The young man also did really good. He worked with me so well.
Now, I started to get myself cleaned up. One account was paid off in June and one account was paid off in August. National Debt Relief just called me that they just made the third settlement so I'm happy about it. They call me and keep me posted on everything and let me know what's going on, and I like that. At first, I wanted to ask them and I called them. They answered right to it or got somebody to me to answer right to it. That's what I like about it. They tell me on my account. They get back on me on it and they go over and read it to me slowly so I can understand. National Debt Relief works and I'm very satisfied with it. They reduced my debt and I like that. It's a decent price to where I could afford it, and I got it fitted on my budget. For the same stuff that I was paying monthly, it was about the same or maybe a little bit more. As I'm going along, I will refer people to National Debt Relief.
Reviewed June 8, 2019
After I talked to three companies, NDR seemed like they knew what they were doing better than anybody else. I went with them and during enrollment, I gave them all my information and they took it from there. Now, I'm more than halfway into the program and NDR has been able to reduce my debt and pay off my credit cards in a way that's affordable to me. Additionally, the person assigned to my account has been very helpful. He sends me an email asking if I wanna approve this or that settlement and it goes from there. Working with NDR has been very easy to do. Everything so far has worked out very well for me. I’d recommend them to anybody.
Reviewed June 7, 2019
I did not know how I was able to make the next payment. This program will help me to lower the amount due that was already overwhelming. And although the payments are still high, it keeps creditors from suing me and taking control of my little finances I have left.
Reviewed June 7, 2019
Professional and thoughtful service. Answered all questions about service and willing to explain until I understood. I can give better feedback AFTER program is completed. It is too soon to say one way or the other how good or bad this company is. I have read several BBB complaints and will be on guard as to head off issues.
Reviewed June 7, 2019
I will officially start this program next week and everyone I have talked to has been very friendly and helpful, it definitely helps me believe I have made the right decision. I will have more to write about after I am finished with this program and am very excited on getting debt free, it will take mine four years but hopefully I will be able to get it paid for sooner.
Reviewed June 7, 2019
All aspects of this difficult decision was made easier by the agents. Very professional and answered all questions and were always there to help. They guided me through the process every step of the way. I would give them high marks for the way I was treated.
Reviewed June 7, 2019
The experience was pleasant and professional. All information was explained thoroughly and completely. Mario was very helpful and pleasant. I was able to ask questions all thru the process. My legal assistance was explained thoroughly. I would recommend this service confidently.
Reviewed June 7, 2019
I was very nervous to start this process but it was painless and the advisors made me feel comfortable and confident with my decision. With their help I should be able to save enough to hopefully get a house with my boyfriend.
Reviewed June 7, 2019
Very friendly and helpful. Made me feel comfortable and confident in the decision I was making. It was causing me many sleepless nights but after I spoke with them and they helped me out I can say I felt much better about my situation.
Reviewed June 7, 2019
So for my experience has been great. I have just started the process however, everyone I have spoken with has been really nice and helpful. Questions have been answered to where I understand them. I have never been in a situation where I couldn't get out of debt. This time I am needing help and I don't feel anyone I have spoken to has had any judgment. I feel confident this will be a smooth process and I will be back on my feet financially in no time.
Reviewed June 7, 2019
Everyone was very helpful. Thank you. First time going through this process. Your team made it clear to do all of the paperwork. Really don't know what else to say but thanks again. I don't spend a lot of time on the computer.
Reviewed June 7, 2019
Called to push back my payment date and was nervous to see if it could be done. Spoke to Maurice in Nevada and he was a pleasure. Made the whole process super easy and was straight forward with his explanations!
Reviewed June 7, 2019
I am glad this program is able to help me resolve my debt.. The people who helped me were thorough and professional and walked me through it very nicely.. Thank you for helping me. This will allow me to get out of debt and I hope not to be in this predicament again.
Reviewed June 7, 2019
I feel good about having someone doing the negotiations for me and having a plan in place. I need the help. Thank you for being so quickly and easily available and not rushing through the details. I know it's going to hurt my credit first but either way it's hurting. But I feel like there is light at the end now. That is very much needed. Thank you.
Reviewed June 7, 2019
Michael **, phone conversation wise as well as online and Wayne **, over the phone were extremely informative, professional, knowledgeable and kind men. All my questions were answered and am looking forward to have my debts taken care of, thank Y'all.
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